Complaint and recall comparison
Mack CXU complaint and recall gaps
This screen identifies frequently named complaint components that do not have a text-matched recall component in the current model-wide record.
| Complaint component | Complaints | Matching recall campaigns | Signal |
|---|---|---|---|
| Trailer Hitches | 2 | 2 | Recall component match |
| Engine | 1 | 0 | No component-name match |
| Power Train | 1 | 1 | Recall component match |
| Structure | 1 | 0 | No component-name match |
| Structure:Frame And Members | 1 | 0 | No component-name match |
| Suspension | 1 | 0 | No component-name match |