Fact of the day ·
Small overlap, big challenge
IIHS introduced its small overlap frontal crash test in 2012 to examine crashes involving a narrow part of the vehicle’s front.
Source: IIHS ↗
The vehicle problem database
Know what owners report.
Compare recalls, complaints and recurring problems by vehicle and model year.
Key facts
1,594,782 vehicle-linked complaint records and 160,065 vehicle-linked recall records are available. One report or campaign can affect several vehicles.
Snapshot: 2026-10-10 (October 10, 2026). Counts are not reliability scores.
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NHTSA record analysis
Best and worst vehicle record profiles
Lower index values mean fewer recorded complaints and recall campaigns relative to other eligible vehicles in the same model year. This is a record profile, not a reliability or safety rating.
Top 20 best record profiles
| Rank | Vehicle | Index | Complaints | Recalls | Years |
|---|---|---|---|---|---|
| 1 | Mitsubishi OUTLANDER SPORT | 5.1 | 287 | 19 | 5 |
| 2 | Kia RIO | 13.4 | 215 | 7 | 5 |
| 3 | Nissan FRONTIER | 16.0 | 345 | 12 | 7 |
| 4 | Mazda CX-30 | 18.5 | 250 | 10 | 6 |
| 5 | Lexus RX | 19.3 | 399 | 10 | 9 |
| 6 | Buick ENCORE GX | 20.0 | 216 | 7 | 5 |
| 7 | Infiniti QX60 | 20.0 | 293 | 12 | 6 |
| 8 | Bmw 330I | 20.5 | 196 | 28 | 5 |
| 9 | Subaru WRX | 20.9 | 234 | 12 | 6 |
| 10 | Ford FUSION HYBRID | 21.4 | 263 | 2 | 5 |
| 11 | Gmc SIERRA 3500 | 25.5 | 191 | 22 | 5 |
| 12 | Land Rover RANGE ROVER EVOQUE | 25.5 | 244 | 20 | 5 |
| 13 | Volvo XC40 | 27.3 | 194 | 20 | 5 |
| 14 | Kia NIRO | 27.7 | 312 | 12 | 6 |
| 15 | Infiniti Q50 | 27.9 | 301 | 15 | 5 |
| 16 | Mazda CX-9 | 28.8 | 423 | 7 | 6 |
| 17 | Volvo XC90 | 29.4 | 574 | 52 | 10 |
| 18 | Honda ACCORD HYBRID | 30.1 | 655 | 31 | 9 |
| 19 | Lincoln NAVIGATOR | 30.7 | 258 | 56 | 6 |
| 20 | Chrysler PACIFICA PLUG-IN HYBRID | 30.7 | 613 | 17 | 8 |
Top 20 highest-concern profiles
| Rank | Vehicle | Index | Complaints | Recalls | Years |
|---|---|---|---|---|---|
| 1 | Ford F-150 | 97.4 | 11,956 | 170 | 11 |
| 2 | Ram 1500 | 94.8 | 8,610 | 160 | 11 |
| 3 | Tesla MODEL Y | 94.3 | 3,835 | 92 | 6 |
| 4 | Tesla MODEL 3 | 93.2 | 4,322 | 138 | 9 |
| 5 | Ford EXPLORER | 92.2 | 9,141 | 166 | 10 |
| 6 | Jeep WRANGLER | 91.4 | 6,944 | 107 | 11 |
| 7 | Chevrolet SILVERADO 1500 | 90.5 | 7,245 | 78 | 11 |
| 8 | Jeep CHEROKEE | 89.2 | 7,414 | 54 | 8 |
| 9 | Jeep GRAND CHEROKEE | 87.1 | 4,884 | 108 | 11 |
| 10 | Ford ESCAPE | 86.6 | 9,745 | 113 | 11 |
| 11 | Honda PILOT | 85.7 | 5,662 | 77 | 11 |
| 12 | Hyundai PALISADE | 84.7 | 2,332 | 29 | 6 |
| 13 | Kia TELLURIDE | 84.4 | 2,008 | 33 | 6 |
| 14 | Ford BRONCO SPORT | 84.1 | 1,371 | 60 | 5 |
| 15 | Nissan ROGUE | 83.0 | 4,516 | 52 | 11 |
| 16 | Gmc SIERRA 1500 | 82.8 | 4,988 | 70 | 11 |
| 17 | Chrysler PACIFICA | 82.6 | 3,701 | 86 | 9 |
| 18 | Ford BRONCO | 82.2 | 970 | 96 | 5 |
| 19 | Honda CR-V | 81.8 | 8,209 | 46 | 11 |
| 20 | Volkswagen ATLAS | 81.3 | 1,989 | 75 | 8 |
Current overall signal: Mitsubishi OUTLANDER SPORT has the lowest median record concern index (5.1) and Ford F-150 has the highest (97.4) among the eligible models.
2021 top 20 best and highest-concern profiles
Top 20 best record profiles
| Rank | Vehicle | Index | Complaints | Recalls |
|---|---|---|---|---|
| 1 | 2021 Chrysler PACIFICA PLUG-IN HYBRID | 3.5 | 26 | 1 |
| 2 | 2021 Audi Q5 E | 4.9 | 29 | 0 |
| 3 | 2021 Lexus ES | 5.3 | 28 | 1 |
| 4 | 2021 Buick ENCLAVE | 6.7 | 26 | 2 |
| 5 | 2021 Hyundai KONA ELECTRIC | 6.7 | 26 | 2 |
| 6 | 2021 Honda INSIGHT | 8.1 | 25 | 3 |
| 7 | 2021 Hyundai VENUE | 8.4 | 28 | 2 |
| 8 | 2021 Acura TLX TYPE S | 10.9 | 32 | 1 |
| 9 | 2021 Toyota C-HR | 12.7 | 34 | 1 |
| 10 | 2021 Toyota 4RUNNER | 14.9 | 36 | 1 |
| 11 | 2021 Cadillac CT5 | 15.1 | 29 | 4 |
| 12 | 2021 Hyundai ELANTRA HYBRID | 15.1 | 29 | 4 |
| 13 | 2021 Nissan VERSA | 15.5 | 31 | 3 |
| 14 | 2021 Subaru LEGACY | 15.5 | 31 | 3 |
| 15 | 2021 Mazda CX-9 | 16.4 | 39 | 1 |
| 16 | 2021 Ford E-450 | 16.6 | 27 | 6 |
| 17 | 2021 Can-Am RYKER | 16.8 | 35 | 2 |
| 18 | 2021 Dodge CHARGER | 16.8 | 35 | 2 |
| 19 | 2021 Gmc TERRAIN | 18.0 | 36 | 2 |
| 20 | 2021 Grand Design SOLITUDE | 18.1 | 31 | 4 |
Top 20 highest-concern profiles
| Rank | Vehicle | Index | Complaints | Recalls |
|---|---|---|---|---|
| 1 | 2021 Ford F-150 | 99.5 | 1,026 | 29 |
| 2 | 2021 Tesla MODEL Y | 99.3 | 1,085 | 23 |
| 3 | 2021 Jeep WRANGLER | 96.3 | 947 | 15 |
| 4 | 2021 Tesla MODEL 3 | 96.0 | 667 | 22 |
| 5 | 2021 Ford BRONCO SPORT | 95.7 | 704 | 16 |
| 6 | 2021 Ram 1500 | 94.8 | 681 | 15 |
| 7 | 2021 Ford EXPLORER | 93.8 | 441 | 26 |
| 8 | 2021 Volkswagen ATLAS | 93.6 | 477 | 17 |
| 9 | 2021 Chevrolet TAHOE | 92.8 | 455 | 16 |
| 10 | 2021 Chevrolet SILVERADO 1500 | 90.8 | 839 | 8 |
| 11 | 2021 Jeep GRAND CHEROKEE | 88.7 | 406 | 12 |
| 12 | 2021 Ford ESCAPE | 88.5 | 349 | 19 |
| 13 | 2021 Honda PILOT | 87.9 | 439 | 10 |
| 14 | 2021 Gmc SIERRA 1500 | 87.6 | 582 | 7 |
| 15 | 2021 Ford MUSTANG MACH E | 87.1 | 350 | 13 |
| 16 | 2021 Gmc YUKON | 85.6 | 335 | 13 |
| 17 | 2021 Volkswagen ID.4 | 84.5 | 336 | 11 |
| 18 | 2021 Hyundai PALISADE | 84.2 | 442 | 6 |
| 19 | 2021 Chrysler PACIFICA | 82.6 | 374 | 7 |
| 20 | 2021 Ford BRONCO | 82.2 | 230 | 20 |
Compared with 153 eligible 2021 models.
Explore a report
Start with the evidence
Each report separates owner complaints from official recall campaigns. Charts show the source counts and explain what is missing. Read how the reports are calculated.