Complaint and recall comparison
Smart FORTWO complaint and recall gaps
This screen identifies frequently named complaint components that do not have a text-matched recall component in the current model-wide record.
| Complaint component | Complaints | Matching recall campaigns | Signal |
|---|---|---|---|
| Engine | 82 | 1 | Recall component match |
| Power Train | 62 | 0 | No component-name match |
| Electrical System | 56 | 1 | Recall component match |
| Unknown Or Other | 44 | 0 | No component-name match |
| Seat Belts | 33 | 0 | No component-name match |
| Fuel/Propulsion System | 25 | 0 | No component-name match |
| Structure:Body | 20 | 0 | No component-name match |
| Engine And Engine Cooling | 19 | 1 | Recall component match |
| Air Bags | 16 | 0 | No component-name match |
| Service Brakes | 15 | 0 | No component-name match |
| Power Train:Automatic Transmission | 9 | 0 | No component-name match |
| Steering | 8 | 1 | Recall component match |
| Wheels | 8 | 0 | No component-name match |
| Suspension | 7 | 0 | No component-name match |
| Tires | 6 | 0 | No component-name match |
| Visibility/Wiper | 6 | 0 | No component-name match |
| Exterior Lighting | 5 | 0 | No component-name match |
| Fuel System, Gasoline | 5 | 0 | No component-name match |
| Service Brakes, Hydraulic | 4 | 0 | No component-name match |
| Vehicle Speed Control | 4 | 0 | No component-name match |