Complaint and recall comparison
Sterling 360 complaint and recall gaps
This screen identifies frequently named complaint components that do not have a text-matched recall component in the current model-wide record.
| Complaint component | Complaints | Matching recall campaigns | Signal |
|---|---|---|---|
| Fuel System, Diesel | 2 | 0 | No component-name match |
| Fuel System, Other | 2 | 1 | Recall component match |