2011 Acura ZDX problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
8 distinct recall campaigns
40,000 mi median reported failure mileage
Scope: 2011 model year. Data updated: . 1 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Air Bags is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 1 | 50.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 1 |
| Suspension | 1 |
Air Bags: 1; Suspension: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 1 |
| 2017 | 1 |
2016: 1; 2017: 1
Pattern summary
Air Bags leads the component reports. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11045013 · 2017-11-09 (November 9, 2017)
TL* THE CONTACT OWNS A 2011 ACURA ZDX. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER SIDE STRUT MADE A LOUD CLUNKING NOISE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED VIBRATION THAT ENTERED INTO THE FLOORBOARD AND TRAVELED UP THROUGH THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO MIKE HAIL ACURA IN SALT LAKE CITY, UTAH AND STATED THAT THE FAILURE WAS A COMMON ISSUE, BUT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. IN ADDITION, THE CONTACT REFERENCED SERVICE BULLETIN NUMBER: 16-020 AS THE DESCRIPTION OF THE FAILURE. THE DEALER STATED THAT THE…
Owner-reported narrative. 40,000 miles reported. Look up ODI 11045013 at NHTSA ↗
Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
2 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2010 | 2011 | 2012 | 2013 | 2024 |
|---|---|---|---|---|---|
| Forward Collision Avoidance: Automatic Emergency Braking | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 2137.5%ODI 11636745When reversing and there’s nothing behind the car , it will automatically brake hard and say remove parking brake. |
| Service Brakes | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 1526.8%ODI 11634252At 4100 miles our ZDX started showing the Service Brake Assist system warning, the auto-hold unavailable warning, and the one pedal driving unavailable warning. Took the vehicle to the dealership. Got the car back in 15 days and the problem persists. Dealership says no code was stored, yet the vehicle constantly clicks when the brake pedal is depressed. It also has a jerking sensation when coming to a stop. I'm concerned that there is a braking issue, so I avoid having my family use this vehicle. |
| Unknown Or Other | 111.1%ODI 10762153 · 41,000 miMY DOOR HANDLE ON FRONT PASSENGER SEAT INSIDE MEDAL PART CAME LOOSE AND CURED UP SHARP EDGES LIKE A KNIFE. THE MEDAL MELTING DANGEROUSELY ROSE UP BY ITSELF . NEVER SEEN ANYTHING LIKE THIS. IT CUT MY MOTHER FINGER YESTERDAY. THANK GOD SHE IS OK IF IT WAS SOMEONE ELSE THEY MAY SUED ME. I CONTACT THE ACURA RELATIONS AND THE DEALERSHIP GARY FORCE ACURA AT 1634 WESTGATE CR. BRENTWWOD TN 37027 TO REPORT THIS INCIDENT. I HOPE MY WARRANTLY STILL COVERED . PLEASE INVESTIGATE THIS SITUATION , IT CAN BE SERIOUSLY BE DANGER TO OTHERS. HELP ME TAKE CA… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 1221.4%ODI 11636864I am writing to formally report a recurring and potentially hazardous issue with the Reverse Automatic Emergency Braking (AEB) system on my 2024 Acura ZDX EV. This malfunction significantly impacts the safety and usability of the vehicle. Specifically, the reverse AEB system frequently engages unnecessarily, applying phantom braking even when there are no obstacles behind the car. This issue occurs repeatedly, at least 3 to 4 times, every time I attempt to reverse out of my driveway. As a result, it is nearly impossible to back out into a busy s… |
| Electrical System | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 1221.4%ODI 11632667I purchased the 2024 Acura ZDX, an EV SUV, three months ago with approximately 2000 miles. Both the front and entertainment displays (monitors) have ceased to function. Unfortunately, the user menu does not provide any guidance on repairing or resetting. I still could drive to my dealer to have it repaired with a black screen, which poses a safety concern. The ZDX was manufactured by GM under the GM platform. I conducted some research and found that this is not uncommon for all GM platform EVs, including Honda and Acura. I urge you to conduct f… |
| Air Bags | 666.7%ODI 10886150TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA ZDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/23/16*LJ UPDATED 10/05/16.*JB | 150.0%ODI 10909942TAKATA RECALL: AMERICAN HONDA/ACURA HAS FAILED TO ADDRESS THE PASSENGER SIDE AIRBAG IN A TIMELY MANNER AND IS REFUSING TO PROVIDE A LOANER CAR IN THE MEAN TIME. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 11.8%ODI 11717407I’m reaching out regarding a serious vehicle incident that occurred in September 2024 involving my 2024 Acura ZDX. The vehicle i am leasing, accelerated forward into our property under circumstances that remain unclear and crashed into our garage, tearing down approximately half of the structure. During the event, the vehicle struck my girlfriend, causing her to sustain significant injuries, including a fractured femur, fractured tailbone, and a T12 compression fracture. There are several concerns regarding potential failure of vehicle safety… |
| Back Over Prevention: Rearview System Braking | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 712.5%ODI 11636738The vehicle will slam on the brakes randomly without any warning or any object even near by. It will do it repeatedly to the point where I cannot reverse out of my driveway. This is dangerous as you find yourself stuck in the middle of the road with oncoming traffic because the car keeps automatically braking every few feet for no reason. The vehicles lane keep assist also will consistently intervene for no reason to the point you are constantly fighting it while driving if it’s on. |
| Forward Collision Avoidance: Warnings | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 610.7%ODI 11641181I've had my vehicle for almost two months. When backing out of my garage occasionally the automatic emergency braking will engage when no obstacle is behind the vehicle. This has happened numerous times and requires multiple stop/restart cycles to get far enough to actually proceed. |
| Power Train | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 10644919 · 22,000 miWHEN THE ZDX IS PARKED OVERNIGHT AND USED THE NEXT DAY, THE CAR WILL NOT MOVE DESPITE THE ENGINE STARTING AND SHIFTING THE VEHICLE INTO DRIVE OR REVERSE. ALL INDICATORS CONVEY THE CAR IS SHIFTED, WHEN GAS PEDAL IS DEPRESSED, THE ENGINE REVS AND ROARS LIKE THE CAR IS IN NEUTRAL WHEN IT'S NOT! ONLY AFTER SHIFTING THE CAR BACK AND FORTH INTO PARK ABOUT 2-3TIMES AT ABOUT 5 SEC INTERVALS DOES THE CAR DRIVE LIKE NORMAL. ONCE THE CAR IS GOING FOR THE DAY NO FURTHER ISSUES ARE HAD UNTIL THE NEXT DAY OR DAY AFTER IT'S BEEN RESTING OVERNIGHT. *T… | 0UnavailableNo examples available for this selection. | 35.4%ODI 11632667I purchased the 2024 Acura ZDX, an EV SUV, three months ago with approximately 2000 miles. Both the front and entertainment displays (monitors) have ceased to function. Unfortunately, the user menu does not provide any guidance on repairing or resetting. I still could drive to my dealer to have it repaired with a black screen, which poses a safety concern. The ZDX was manufactured by GM under the GM platform. I conducted some research and found that this is not uncommon for all GM platform EVs, including Honda and Acura. I urge you to conduct f… |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Suspension | Too few reports for a range | 40,000 mi | 1 (sparse) | ODI 11045013 · 40,000 miTL* THE CONTACT OWNS A 2011 ACURA ZDX. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER SIDE STRUT MADE A LOUD CLUNKING NOISE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED VIBRATION THAT ENTERED INTO THE FLOORBOARD AND TRAVELED UP THROUGH THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO MIKE HAIL ACURA IN SALT LAKE CITY, UTAH AND STATED THAT THE FAILURE WAS A COMMON ISSUE, BUT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. IN ADDITION, THE CONTACT REFERENCED SERVICE BULLETIN NUMBER: 16-020 AS THE DESCRIPTION OF THE FAILURE. THE DEALER STATED THAT THE… |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2012: 1 complaints · 2013: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2012 | 0 | 0 | 1 |
| 2013 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2012 | 1 | 0 | 0 |
| 2013 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Air Bags | Suspension |
|---|---|---|
| Air Bags | — | 0 |
| Suspension | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.