Auto Recall Watch
U.S. public vehicle records

2024 Acura ZDX problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

56 owner complaints analyzed

5 distinct recall campaigns

390 mi median reported failure mileage

Scope: 2024 model year. Data updated: . 9 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Forward Collision Avoidance: Automatic Emergency Braking is the most frequently named component, appearing in 21 of 56 complaints (37.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior3664.3%
Electrical and battery issues58.9%
Steering behavior23.6%
Transmission and shifting11.8%
Engine operation11.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Forward Collision Avoidance: Automatic Emergency Braking
21
Service Brakes
15
Electrical System
12
Unknown Or Other
12
Back Over Prevention: Rearview System Braking
7
Forward Collision Avoidance: Warnings
6
Service Brakes, Hydraulic
4
Back Over Prevention: Warnings
3
Component breakdown data
CategoryCount
Forward Collision Avoidance: Automatic Emergency Braking21
Service Brakes15
Electrical System12
Unknown Or Other12
Back Over Prevention: Rearview System Braking7
Forward Collision Avoidance: Warnings6
Service Brakes, Hydraulic4
Back Over Prevention: Warnings3

Forward Collision Avoidance: Automatic Emergency Braking: 21; Service Brakes: 15; Electrical System: 12; Unknown Or Other: 12; Back Over Prevention: Rearview System Braking: 7; Forward Collision Avoidance: Warnings: 6; Service Brakes, Hydraulic: 4; Back Over Prevention: Warnings: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
9
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0009
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 9; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (9). 47 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2024
1
2025
29
2026
26
Complaints over time data
CategoryCount
20241
202529
202626

2024: 1; 2025: 29; 2026: 26

Pattern summary

Forward Collision Avoidance: Automatic Emergency Braking leads the component reports. Braking behavior appears in 36 complaint narratives. Electrical and battery issues appears in 5 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11634252 · 2025-01-06 (January 6, 2025)

At 4100 miles our ZDX started showing the Service Brake Assist system warning, the auto-hold unavailable warning, and the one pedal driving unavailable warning. Took the vehicle to the dealership. Got the car back in 15 days and the problem persists. Dealership says no code was stored, yet the vehicle constantly clicks when the brake pedal is depressed. It also has a jerking sensation when coming to a stop. I'm concerned that there is a braking issue, so I avoid having my family use this vehicle.

Owner-reported narrative. Look up ODI 11634252 at NHTSA ↗

Owner report 11636036 · 2025-01-15 (January 15, 2025)

The contact owns a 2024 Acura ZDX. The contact stated after his wife had pulled out of the driveway and depressed the brake pedal, the messages "Complete Outer Brake Failure", "Top Speed 43 MPH" and "Stabili-trak Failure" were displayed. Additionally, several unknown warning lights were illuminated. The driver shifted into drive(D) to return into the driveway. The driver depressed the brake pedal, but the vehicle failed to respond. The contact stated that his son who was a passenger was in the vehicle at the time of the failure. The driver shif…

Owner-reported narrative. 390 miles reported. Look up ODI 11636036 at NHTSA ↗

Owner report 11636367 · 2025-01-16 (January 16, 2025)

I am reporting a safety defect in my 2024 Acura ZDX, which poses a serious risk. The vehicle, purchased on 11/15/2023, has been in the shop for 35 days and has only 1,300 miles. It experienced recurring electrical failures, including blown fuses, door chimes, and ambient light and window malfunctions. After several weeks of diagnosis, the dealer discovered that a wiring bundle running from the engine compartment to the cabin, routed behind the steering column, was shorting out. The steering column assembly has a bolt that was rubbing against t…

Owner-reported narrative. Look up ODI 11636367 at NHTSA ↗

Owner report 11652120 · 2025-04-01 (April 1, 2025)

The following diagnostic tip was issued by the NHTSA for the Cadillac Lyriq (same vehicle as Acura ZDX): PIC6537A The Acura ZDX has the same issue and there are multiple forum posts online. However Acura dealers are claiming there is no bulletin / fix from Acura. The AC compress which also functions as a heat pump vibrates and shakes the entire vehicle. This system may be responsible for battery temps as well, Im not sure. If that is the case it is very important so battery temps are regulated and fires don't happen.

Owner-reported narrative. Look up ODI 11652120 at NHTSA ↗

Owner report 11643151 · 2025-02-17 (February 17, 2025)

I am submitting this complaint regarding serious safety issues with my vehicle. After a recent 180-mile trip, the car initially functioned without issue during local driving. However, on the morning of February 16, 2025, I encountered multiple warning messages at startup, including "Service Brake Assist," "One Pedal Driving Unavailable, Use Brake for Stopping," and "AUTO HOLD Unavailable." These warnings indicate potential braking system failures, which raise major concerns about the vehicle’s safety and reliability. Additionally, several key …

Owner-reported narrative. Look up ODI 11643151 at NHTSA ↗

Owner report 11649894 · 2025-03-22 (March 22, 2025)

I am writing to report a serious safety defect in my 2024 Acura ZDX concerning the Forward Collision Alert and Automatic Emergency Braking. The system exhibits hyper-sensitivity, leading to unwarranted and dangerous automatic braking events. On 3/17/25, at approximately 4pm PT, I was driving my Acura ZDX on US 101 at 65 mph. A vehicle in front of me changed lanes into my lane. There was ample space between my vehicle and the vehicle that changed lanes. However, the Automatic Emergency Braking engaged the brakes forcefully, bringing my vehicle t…

Owner-reported narrative. Look up ODI 11649894 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

56 unique complaints in this selection. Analysis snapshot: 2026-09-30.

16.1%Usable mileage9 / 56 records
100.0%Valid incident date56 / 56 records
100.0%Valid filing date56 / 56 records
100.0%Ordered incident and filing dates56 / 56 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20102011201220132024
Forward Collision Avoidance: Automatic Emergency Braking
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

2137.5%
ODI 11636745

When reversing and there’s nothing behind the car , it will automatically brake hard and say remove parking brake.

Look up ODI 11636745 at NHTSA ↗

Service Brakes
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

1526.8%
ODI 11634252

At 4100 miles our ZDX started showing the Service Brake Assist system warning, the auto-hold unavailable warning, and the one pedal driving unavailable warning. Took the vehicle to the dealership. Got the car back in 15 days and the problem persists. Dealership says no code was stored, yet the vehicle constantly clicks when the brake pedal is depressed. It also has a jerking sensation when coming to a stop. I'm concerned that there is a braking issue, so I avoid having my family use this vehicle.

Look up ODI 11634252 at NHTSA ↗

Unknown Or Other
111.1%
ODI 10762153 · 41,000 mi

MY DOOR HANDLE ON FRONT PASSENGER SEAT INSIDE MEDAL PART CAME LOOSE AND CURED UP SHARP EDGES LIKE A KNIFE. THE MEDAL MELTING DANGEROUSELY ROSE UP BY ITSELF . NEVER SEEN ANYTHING LIKE THIS. IT CUT MY MOTHER FINGER YESTERDAY. THANK GOD SHE IS OK IF IT WAS SOMEONE ELSE THEY MAY SUED ME. I CONTACT THE ACURA RELATIONS AND THE DEALERSHIP GARY FORCE ACURA AT 1634 WESTGATE CR. BRENTWWOD TN 37027 TO REPORT THIS INCIDENT. I HOPE MY WARRANTLY STILL COVERED . PLEASE INVESTIGATE THIS SITUATION , IT CAN BE SERIOUSLY BE DANGER TO OTHERS. HELP ME TAKE CA…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

1221.4%
ODI 11636864

I am writing to formally report a recurring and potentially hazardous issue with the Reverse Automatic Emergency Braking (AEB) system on my 2024 Acura ZDX EV. This malfunction significantly impacts the safety and usability of the vehicle. Specifically, the reverse AEB system frequently engages unnecessarily, applying phantom braking even when there are no obstacles behind the car. This issue occurs repeatedly, at least 3 to 4 times, every time I attempt to reverse out of my driveway. As a result, it is nearly impossible to back out into a busy s…

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Electrical System
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

1221.4%
ODI 11632667

I purchased the 2024 Acura ZDX, an EV SUV, three months ago with approximately 2000 miles. Both the front and entertainment displays (monitors) have ceased to function. Unfortunately, the user menu does not provide any guidance on repairing or resetting. I still could drive to my dealer to have it repaired with a black screen, which poses a safety concern. The ZDX was manufactured by GM under the GM platform. I conducted some research and found that this is not uncommon for all GM platform EVs, including Honda and Acura. I urge you to conduct f…

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Air Bags
666.7%
ODI 10886150

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA ZDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/23/16*LJ UPDATED 10/05/16.*JB

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150.0%
ODI 10909942

TAKATA RECALL: AMERICAN HONDA/ACURA HAS FAILED TO ADDRESS THE PASSENGER SIDE AIRBAG IN A TIMELY MANNER AND IS REFUSING TO PROVIDE A LOANER CAR IN THE MEAN TIME.

Look up ODI 10909942 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

11.8%
ODI 11717407

I’m reaching out regarding a serious vehicle incident that occurred in September 2024 involving my 2024 Acura ZDX. The vehicle i am leasing, accelerated forward into our property under circumstances that remain unclear and crashed into our garage, tearing down approximately half of the structure. During the event, the vehicle struck my girlfriend, causing her to sustain significant injuries, including a fractured femur, fractured tailbone, and a T12 compression fracture. There are several concerns regarding potential failure of vehicle safety…

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Back Over Prevention: Rearview System Braking
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

712.5%
ODI 11636738

The vehicle will slam on the brakes randomly without any warning or any object even near by. It will do it repeatedly to the point where I cannot reverse out of my driveway. This is dangerous as you find yourself stuck in the middle of the road with oncoming traffic because the car keeps automatically braking every few feet for no reason. The vehicles lane keep assist also will consistently intervene for no reason to the point you are constantly fighting it while driving if it’s on.

Look up ODI 11636738 at NHTSA ↗

Forward Collision Avoidance: Warnings
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

610.7%
ODI 11641181

I've had my vehicle for almost two months. When backing out of my garage occasionally the automatic emergency braking will engage when no obstacle is behind the vehicle. This has happened numerous times and requires multiple stop/restart cycles to get far enough to actually proceed.

Look up ODI 11641181 at NHTSA ↗

Power Train
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1100.0%
ODI 10644919 · 22,000 mi

WHEN THE ZDX IS PARKED OVERNIGHT AND USED THE NEXT DAY, THE CAR WILL NOT MOVE DESPITE THE ENGINE STARTING AND SHIFTING THE VEHICLE INTO DRIVE OR REVERSE. ALL INDICATORS CONVEY THE CAR IS SHIFTED, WHEN GAS PEDAL IS DEPRESSED, THE ENGINE REVS AND ROARS LIKE THE CAR IS IN NEUTRAL WHEN IT'S NOT! ONLY AFTER SHIFTING THE CAR BACK AND FORTH INTO PARK ABOUT 2-3TIMES AT ABOUT 5 SEC INTERVALS DOES THE CAR DRIVE LIKE NORMAL. ONCE THE CAR IS GOING FOR THE DAY NO FURTHER ISSUES ARE HAD UNTIL THE NEXT DAY OR DAY AFTER IT'S BEEN RESTING OVERNIGHT. *T…

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0Unavailable

No examples available for this selection.

35.4%
ODI 11632667

I purchased the 2024 Acura ZDX, an EV SUV, three months ago with approximately 2000 miles. Both the front and entertainment displays (monitors) have ceased to function. Unfortunately, the user menu does not provide any guidance on repairing or resetting. I still could drive to my dealer to have it repaired with a black screen, which poses a safety concern. The ZDX was manufactured by GM under the GM platform. I conducted some research and found that this is not uncommon for all GM platform EVs, including Honda and Acura. I urge you to conduct f…

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Forward Collision Avoidance: Automatic Emergency BrakingToo few reports for a range200 mi2 (sparse)
ODI 11701436 · 200 mi

The contact owns a 2024 Acura ZDX. The contact stated while driving at various speeds, the Collision Mitigation Braking System (CMBS) activated the Automatic Emergency Braking (AEB) erroneously. There was no warning light illuminated. The contact stated that the failure occurred more frequently while reversing and occurred intermittently while driving forward. The contact stated that his wife also owned the same model vehicle, which had experienced the same failure. The contact had taken his wife's vehicle to an unknown local dealer, where it w…

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ODI 11701452 · 200 mi

The contact owns a 2024 Acura ZDX. The contact stated while driving at an undisclosed speed, the Collision Mitigation Braking System (CMBS) engaged erroneously. No warning light was illuminated. The contact stated that the failure also occurred while reversing. The vehicle was taken to an unknown dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 200.

Look up ODI 11701452 at NHTSA ↗

Service Brakes, HydraulicToo few reports for a range5,235 mi4 (sparse)
ODI 11636036 · 390 mi

The contact owns a 2024 Acura ZDX. The contact stated after his wife had pulled out of the driveway and depressed the brake pedal, the messages "Complete Outer Brake Failure", "Top Speed 43 MPH" and "Stabili-trak Failure" were displayed. Additionally, several unknown warning lights were illuminated. The driver shifted into drive(D) to return into the driveway. The driver depressed the brake pedal, but the vehicle failed to respond. The contact stated that his son who was a passenger was in the vehicle at the time of the failure. The driver shif…

Look up ODI 11636036 at NHTSA ↗

ODI 11686518 · 11,000 mi

The contact owns a 2024 Acura ZDX. The contact stated that while driving 35-40 MPH and depressing the brake pedal, the brake pedal went down to the floorboard, and the vehicle slightly responded, causing the braking distance to be extended and the vehicle drove through the red traffic light before stopping. There was no warning light illuminated. The contact was able to continue driving. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified …

Look up ODI 11686518 at NHTSA ↗

ODI 11708910 · 15 mi

The contact owns a 2024 Acura ZDX. The contact stated that while driving at slow speeds and driving over a bump or an object in the roadway, the brake pedal would depress to the floorboard. The contact stated that upon approaching an object once the brakes had failed, the Automatic Emergency Braking system would activate, and the ABS and traction control warning lights would illuminate on the instrument panel. The contact had taken the vehicle to the dealer on several occasions for repairs, but the dealer failed to duplicate the failure. The ma…

Look up ODI 11708910 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V018000 · 2025-01-1625V234000 · 2025-04-1026V112000 · 2026-02-2626V306000 · 2026-05-148 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-121None
ODI 11632667

I purchased the 2024 Acura ZDX, an EV SUV, three months ago with approximately 2000 miles. Both the front and entertainment displays (monitors) have ceased to function. Unfortunately, the user menu does not provide any guidance on repairing or resetting. I still could drive to my dealer to have it repaired with a black screen, which poses a safety concern. The ZDX was manufactured by GM under the GM platform. I conducted some research and found that this is not uncommon for all GM platform EVs, including Honda and Acura. I urge you to conduct f…

Look up ODI 11632667 at NHTSA ↗

2025-01825V018000
ODI 11634252

At 4100 miles our ZDX started showing the Service Brake Assist system warning, the auto-hold unavailable warning, and the one pedal driving unavailable warning. Took the vehicle to the dealership. Got the car back in 15 days and the problem persists. Dealership says no code was stored, yet the vehicle constantly clicks when the brake pedal is depressed. It also has a jerking sensation when coming to a stop. I'm concerned that there is a braking issue, so I avoid having my family use this vehicle.

Look up ODI 11634252 at NHTSA ↗

ODI 11636036 · 390 mi

The contact owns a 2024 Acura ZDX. The contact stated after his wife had pulled out of the driveway and depressed the brake pedal, the messages "Complete Outer Brake Failure", "Top Speed 43 MPH" and "Stabili-trak Failure" were displayed. Additionally, several unknown warning lights were illuminated. The driver shifted into drive(D) to return into the driveway. The driver depressed the brake pedal, but the vehicle failed to respond. The contact stated that his son who was a passenger was in the vehicle at the time of the failure. The driver shif…

Look up ODI 11636036 at NHTSA ↗

ODI 11636367

I am reporting a safety defect in my 2024 Acura ZDX, which poses a serious risk. The vehicle, purchased on 11/15/2023, has been in the shop for 35 days and has only 1,300 miles. It experienced recurring electrical failures, including blown fuses, door chimes, and ambient light and window malfunctions. After several weeks of diagnosis, the dealer discovered that a wiring bundle running from the engine compartment to the cabin, routed behind the steering column, was shorting out. The steering column assembly has a bolt that was rubbing against t…

Look up ODI 11636367 at NHTSA ↗

2025-027None
ODI 11641181

I've had my vehicle for almost two months. When backing out of my garage occasionally the automatic emergency braking will engage when no obstacle is behind the vehicle. This has happened numerous times and requires multiple stop/restart cycles to get far enough to actually proceed.

Look up ODI 11641181 at NHTSA ↗

ODI 11641521

When reversing out of a parking spot, a driveway or around a corner, at random the vehicle will activate reverse automatic emergency braking for no reason. Sometimes multiple times in one maneuver. This is dangerous as it leaves you stopped in the middle of a street, particularly distressing when vehicles are coming and you have to take the extra time to take off the parking brake and continue the maneuver, hoping it doesn’t happen again.

Look up ODI 11641521 at NHTSA ↗

ODI 11641985 · 320 mi

The contact owns a 2024 Acura ZDX. The contact stated that while depressing the manual regenerative brake lever the braking system failed to activate and the driver had to depress the brake pedal to stop the vehicle. The contact stated that during the failure the message "Service Brake Assistance" was displayed. The contact stated that the BRAKE Hold feature and Adaptive Cruise Control were inoperable, and there was a ticking sound while depressing the brake pedal. The vehicle was taken to the dealer who reprogrammed an undisclosed software, bu…

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2025-032None
ODI 11649608

When you activate the turn signal to go right and complete the turn the signal snaps back so hard it auto activates the left turn signal. This occurs even when manually turning the signal on and off

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ODI 11649894

I am writing to report a serious safety defect in my 2024 Acura ZDX concerning the Forward Collision Alert and Automatic Emergency Braking. The system exhibits hyper-sensitivity, leading to unwarranted and dangerous automatic braking events. On 3/17/25, at approximately 4pm PT, I was driving my Acura ZDX on US 101 at 65 mph. A vehicle in front of me changed lanes into my lane. There was ample space between my vehicle and the vehicle that changed lanes. However, the Automatic Emergency Braking engaged the brakes forcefully, bringing my vehicle t…

Look up ODI 11649894 at NHTSA ↗

2025-04225V234000
ODI 11652120

The following diagnostic tip was issued by the NHTSA for the Cadillac Lyriq (same vehicle as Acura ZDX): PIC6537A The Acura ZDX has the same issue and there are multiple forum posts online. However Acura dealers are claiming there is no bulletin / fix from Acura. The AC compress which also functions as a heat pump vibrates and shakes the entire vehicle. This system may be responsible for battery temps as well, Im not sure. If that is the case it is very important so battery temps are regulated and fires don't happen.

Look up ODI 11652120 at NHTSA ↗

ODI 11653815

On several occasions the car will violently stop as if we have crashed into something but there is nothing there. There is no warning before this happens even though we have the alert setting turned on. This has happened while we are reversing and moving forward. This puts us (driver and passengers) at risk because it is such a sudden and violent stop that it hurts our bodies (neck/back) and it is very stressful. It has not been reproduced or confirmed by the dealership yet

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2025-052None
ODI 11658882

The automatic rear braking system on my 2024 Acura ZDX engages unexpectedly and without cause. It happens regularly when reversing, even though there are no obstacles, people, or vehicles behind the car. The sudden braking is jarring and creates a real safety concern, especially in traffic or tight spaces. I took the vehicle to my local Acura dealership, but they had no information or guidance on the issue. Despite this, many other ZDX owners are reporting the exact same problem on forums like Reddit, AcuraZine, and Facebook groups. This is cl…

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ODI 11663941

The forward collision warning and forward collision braking malfunctioned several times triggering false warnings and unnecessary hard braking. My safety was put at risk because the vehicle came to an abrupt, violent stop while in traffic and applied the parking brake. This action not only caused items in my vehicle (e.g., phone, water bottle, sunglasses) to fly to the front of the car and land in the footwells, but also hurt my neck and head from the severe and harsh movement. Additionally, this sudden unpredictable full stop creates a very hi…

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2025-062None
ODI 11670375

When hard braking the car doesn’t stop, you can feel the wheels lock up and it slides forward. Some times when stopping at slow speeds the car will lunge forward. I almost hit a car, went in an intersection and one time almost hit a person and I was only going 5-10 mph that time and I hit the brakes and the car slid forward. I am really scared and Acura says they test drove mine and a new one and they both do it so there is nothing wrong with it.

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ODI 11670376

When backing up the car will slam on its brakes when there is NOTHING behind me. Most of the time it is when I am backing out of my driveway it will do it 2-3 times when nothing is there. It has done it a couple of times backing out of a parking space when nothing is there. I reported this to Acura but they didn’t do anything about it.

Look up ODI 11670376 at NHTSA ↗

2025-073None
ODI 11673056

Multiple times, while both reversing and driving forward, the vehicle has initiated hard emergency braking maneuvers when no emergency exists -- no rear or front cross traffic, no pedestrians. This is dangerous and could initiate a crash with other cars following the vehicle.

Look up ODI 11673056 at NHTSA ↗

ODI 11675661

While moving about 40mph, the emergency brake engaged and it slowed car down significantly. However, there was nothing in front of me. I turned emergency braking off due to this issue. Also, during raining day, when backing out of driveway, car's emergency brakes engaged. This happen twice.

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ODI 11676284

On Wednesday, [XXX], I was driving near an intersection. There was a vehicle in front of me; however, they were accelerating as was I and at approximately the same speed. For no apparent reason, the automatic emergency braking activated and slammed on the brakes for absolutely no reason. This not only scared myself, but my [XXX] daughter in the back seat, and we almost were rear-ended by the car behind us. It was almost as if I was "brake-checking" the person. Both my daughter and I complained of neck pain (almost felt like whiplash) as well a…

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2025-080None

No examples available for this selection.

2025-091None
ODI 11686518 · 11,000 mi

The contact owns a 2024 Acura ZDX. The contact stated that while driving 35-40 MPH and depressing the brake pedal, the brake pedal went down to the floorboard, and the vehicle slightly responded, causing the braking distance to be extended and the vehicle drove through the red traffic light before stopping. There was no warning light illuminated. The contact was able to continue driving. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified …

Look up ODI 11686518 at NHTSA ↗

2025-100None

No examples available for this selection.

2025-112None
ODI 11701436 · 200 mi

The contact owns a 2024 Acura ZDX. The contact stated while driving at various speeds, the Collision Mitigation Braking System (CMBS) activated the Automatic Emergency Braking (AEB) erroneously. There was no warning light illuminated. The contact stated that the failure occurred more frequently while reversing and occurred intermittently while driving forward. The contact stated that his wife also owned the same model vehicle, which had experienced the same failure. The contact had taken his wife's vehicle to an unknown local dealer, where it w…

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ODI 11701452 · 200 mi

The contact owns a 2024 Acura ZDX. The contact stated while driving at an undisclosed speed, the Collision Mitigation Braking System (CMBS) engaged erroneously. No warning light was illuminated. The contact stated that the failure also occurred while reversing. The vehicle was taken to an unknown dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 200.

Look up ODI 11701452 at NHTSA ↗

2025-120None

No examples available for this selection.

2026-014None
ODI 11708910 · 15 mi

The contact owns a 2024 Acura ZDX. The contact stated that while driving at slow speeds and driving over a bump or an object in the roadway, the brake pedal would depress to the floorboard. The contact stated that upon approaching an object once the brakes had failed, the Automatic Emergency Braking system would activate, and the ABS and traction control warning lights would illuminate on the instrument panel. The contact had taken the vehicle to the dealer on several occasions for repairs, but the dealer failed to duplicate the failure. The ma…

Look up ODI 11708910 at NHTSA ↗

ODI 11710864

Acura TSB 25-033 details how dealerships or independent shops should update the infotainment unit (a11). When followed correctly, the update causes the infotainment unit to fail. This leaves the vehicle with no hands-free safety and GPS functions, in addition to no radio. Acura cannot replace the radio unit, rendering hands-free safety features useless.

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ODI 11711827

I am reporting a safety concern involving delayed brake engagement on my 2024 Acura ZDX RWD. During normal braking, the brakes do not respond immediately. The vehicle slips and launches forward several times before braking force applies, and the traction control system activates prior to adequate deceleration. It feels like the brakes aren't catching properly. This condition occurs consistently and repeatedly, including on dry pavement, and is worse on wet pavement. It is not intermittent and does not require hard or emergency braking to occur.…

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2026-02826V112000
ODI 11717407

I’m reaching out regarding a serious vehicle incident that occurred in September 2024 involving my 2024 Acura ZDX. The vehicle i am leasing, accelerated forward into our property under circumstances that remain unclear and crashed into our garage, tearing down approximately half of the structure. During the event, the vehicle struck my girlfriend, causing her to sustain significant injuries, including a fractured femur, fractured tailbone, and a T12 compression fracture. There are several concerns regarding potential failure of vehicle safety…

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ODI 11718043

I am submitting this complaint regarding a significant safety-related failure in my 2024 Acura ZDX that occurred immediately after a dealer-installed software update. After my vehicle received a software update performed by an authorized Acura dealership, the entire infotainment system became inoperable. I was subsequently informed that the update caused a complete failure of the unit and that full replacement of the infotainment module is required. As a result of this failure, the following systems are nonfunctional: Hands-free Bluetooth (unab…

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ODI 11718055

Acura EV app does not sync. Not only for those who purchased the car used, but those who updated the app.

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2026-032None
ODI 11721230

Incident Date: [XXX] Location: Miami, FL, USA What happened: On [XXX], in Miami, Florida, I brought my 2024 Acura ZDX to a complete stop on a flat surface, applied the brake, and then selected Park (the “P” indicator was illuminated on the instrument panel). After selecting Park, I opened the driver’s door and exited the vehicle. While I was outside the vehicle and no one was in the driver’s seat, the vehicle moved backward on its own and struck another car. I did not press Reverse or command any additional gear change after selecting Park. The…

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ODI 11721598

Was trying to unlock the vehicle but it wouldn’t unlock the doors with the remote. Had to crawl through the trunk to access the car. Got a “door latch system service” maintenance error on the screen after the dealership had “fixed” it. This is a huge safety concern as this car is electric and if it does not unlock from the inside, can cause the passengers to be stuck in the car.

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2026-041None
ODI 11734503 · 10,080 mi

The contact owns a 2024 Acura MDX. The contact stated that while driving at approximately 10 MPH and coming to a stop, the ABS activated unexpectedly and released brake pressure in the service brake system. The contact stated that the vehicle unexpectedly came to a complete stop. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was associated with NHTSA Campaign Number: 24V614000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was made aware o…

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2026-05326V306000
ODI 11738603

This is the most recent time that the automatic brake on my car kicked in for no reason. It has happened several times and I have made Acura aware of it, but this is the first time it has almost caused an accident because the car behind me almost rear-ended me. A Similar incident happened last year and I brought it in and they did nothing since they could not replicate it. I let the dealership know that there is a recall associated with this and they said that my VIN number does not match any recalls. I made it very clear to them that it is a …

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ODI 11740970

On [XXX] at approximately 700 miles on a 2024 Acura ZDX A-Spec AWD (VIN [XXX] ), the Collision Mitigation Braking System (CMBS) failed to engage during a collision event. The system did not provide forward collision warning and did not initiate automatic emergency braking before impact. The collision resulted in minor damage to my vehicle. There were no injuries. CMBS is a manufacturer-installed automatic emergency braking system designed and marketed as a primary collision-avoidance safety feature; its failure to engage in an impending-impact …

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ODI 11741130

My 2024 Acura ZDX A-Spec is impacted by the NHTSA Campaign Number 26V112000 (blank instrument panel/rearview camera). I took the vehicle to the dealership for the recall software update. The service invoice explicitly states: 'software update due performed software update on vehicle A11.' However, the update did not actually apply. The A11 module update is supposed to transition the infotainment system from Android 12 to Android 14 to resolve the safety issue. My vehicle is still stuck on Android 12, and Acura has incorrectly advised me that m…

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2026-061None
ODI 11742683

My 2024 Acura ZDX has an intermittent braking-related malfunction that causes the vehicle to jerk unexpectedly while slowing or stopping. The problem has occurred in stop-and-go traffic, on hills, and while reversing. The exact cause is UNKNOWN. This creates a serious safety risk because the vehicle does not always respond smoothly or predictably when braking. In traffic, the sudden jerking could cause a rear-end collision or make it difficult to maintain a safe stopping distance. On hills or while reversing, the unpredictable movement could ca…

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2026-073None
ODI 11748979

The braking system does not engage properly and is worse in the rain. When adaptive cruise control is on, the car does not slow down at every instance when there is a car in front slowing down. When the car finally realizes there's an object/car in front it then slips before engaging in traction control, which seems to make the car actually slide forward rather than attempting to stop immediately.

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ODI 11749512

The contact owns a 2024 Acura ZDX. The contact received notification for NHTSA Campaign Number: 26V306000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. The dealer was contacted and confirmed that the part was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.

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ODI 11749545 · 11,915 mi

The contact owns a 2024 Acura ZDX. The contact received notice of NHTSA Campaign Number: 26V306000 (Back Over Prevention). The contact stated that while in reverse(R), the rear-view camera became inoperable with a red or yellow caution sign displayed on the screen. Additionally, the contact stated that while the vehicle was in reverse(R) on several occasions, the electric side mirrors rotated down, and the driver could see objects and other vehicles behind the vehicle. The vehicle was taken to a dealer, and the contact was informed that a softw…

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2026-083None
ODI 11756079

CONTEMPORANEOUS NOTE 2024 ACURA ZDX – AWD - NHTSA Recall No. 26V306000 Date: XXX Time: 12:25 PM On XXX at approximately 12:25 PM, I contacted Miami Acura Service at [XXX] to schedule the recently issued rear-view camera safety recall 26V306000 for my 2024 Acura ZDX. I was advised by the dealership representative that no appointments were being scheduled for the recall at this time because the required parts and tools had not yet been received by the dealership. As a result, I was unable to schedule the recall repair. However, she said she would…

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ODI 11758128

Approximately three weeks ago, following a manufacturer-issued software update, the AcuraLink connected services app stopped functioning on my 2024 Acura ZDX. This outage has disabled OnStar-connected safety features including remote monitoring and emergency/roadside assistance connectivity and concerned there were other technology issues that may affect this, but I’m not aware exactly all of them. Additionally, none of the remote features work. This vehicle is an electric vehicle and there is no ability to monitor the status of the battery cha…

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ODI 11760875

The shark-fin antenna housing on my Acura ZDX appears to have a defect in the way it is secured to the vehicle. The housing can separate from the roof during normal vehicle operation, creating a road hazard and potentially striking another vehicle, cyclist, or pedestrian. I reported the issue to Acura, but the company stated that the repair was not covered under warranty. I have found reports from other Acura ZDX and Honda Prologue owners describing the same failure. Although some dealerships have covered the repair, replacing or reattaching t…

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2026-09 (partial)1None
ODI 11764181

I am reporting repeated unintended automatic emergency braking in my 2024 Acura ZDX. The vehicle was leased new on April 9, 2025 and currently has approximately 9,500 miles. The system involved appears to be the Forward Collision Warning/Automatic Emergency Braking system and related braking controls. The vehicle is available for inspection upon request. On September 14, 2026, while driving at less than 25 mph, the forward collision warning suddenly activated even though there was no pedestrian, vehicle, or other apparent obstruction requirin…

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2012: 1 complaints · 2013: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2012001
2013000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2012100
2013000

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentForward Collision Avoidance: Automatic Emergency BrakingService BrakesElectrical SystemUnknown Or OtherBack Over Prevention: Rearview System BrakingForward Collision Avoidance: WarningsService Brakes, HydraulicBack Over Prevention: Warnings
Forward Collision Avoidance: Automatic Emergency Braking—
9
ODI 11642705

The parking brake continously engages when in reverse disabling the vehicle until you manually release it. This happened 6 times and I was not able to safely back out of a parking lot and had to call for a tow truck to take vehicle to dealership. Dealership scanned vehicle for codes but could not find an issue and told me that is part of the safety features. Not sure how safe it is to engage the parking brake 6 times and cause my vehicle to be in traffic. There were no obstructions around the car, so I feel this is a very dangerous malfunction…

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ODI 11658882

The automatic rear braking system on my 2024 Acura ZDX engages unexpectedly and without cause. It happens regularly when reversing, even though there are no obstacles, people, or vehicles behind the car. The sudden braking is jarring and creates a real safety concern, especially in traffic or tight spaces. I took the vehicle to my local Acura dealership, but they had no information or guidance on the issue. Despite this, many other ZDX owners are reporting the exact same problem on forums like Reddit, AcuraZine, and Facebook groups. This is cl…

Look up ODI 11658882 at NHTSA ↗

ODI 11670376

When backing up the car will slam on its brakes when there is NOTHING behind me. Most of the time it is when I am backing out of my driveway it will do it 2-3 times when nothing is there. It has done it a couple of times backing out of a parking space when nothing is there. I reported this to Acura but they didn’t do anything about it.

Look up ODI 11670376 at NHTSA ↗

1
ODI 11676284

On Wednesday, [XXX], I was driving near an intersection. There was a vehicle in front of me; however, they were accelerating as was I and at approximately the same speed. For no apparent reason, the automatic emergency braking activated and slammed on the brakes for absolutely no reason. This not only scared myself, but my [XXX] daughter in the back seat, and we almost were rear-ended by the car behind us. It was almost as if I was "brake-checking" the person. Both my daughter and I complained of neck pain (almost felt like whiplash) as well a…

Look up ODI 11676284 at NHTSA ↗

1
ODI 11636864

I am writing to formally report a recurring and potentially hazardous issue with the Reverse Automatic Emergency Braking (AEB) system on my 2024 Acura ZDX EV. This malfunction significantly impacts the safety and usability of the vehicle. Specifically, the reverse AEB system frequently engages unnecessarily, applying phantom braking even when there are no obstacles behind the car. This issue occurs repeatedly, at least 3 to 4 times, every time I attempt to reverse out of my driveway. As a result, it is nearly impossible to back out into a busy s…

Look up ODI 11636864 at NHTSA ↗

3
ODI 11636745

When reversing and there’s nothing behind the car , it will automatically brake hard and say remove parking brake.

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ODI 11641521

When reversing out of a parking spot, a driveway or around a corner, at random the vehicle will activate reverse automatic emergency braking for no reason. Sometimes multiple times in one maneuver. This is dangerous as it leaves you stopped in the middle of a street, particularly distressing when vehicles are coming and you have to take the extra time to take off the parking brake and continue the maneuver, hoping it doesn’t happen again.

Look up ODI 11641521 at NHTSA ↗

ODI 11675661

While moving about 40mph, the emergency brake engaged and it slowed car down significantly. However, there was nothing in front of me. I turned emergency braking off due to this issue. Also, during raining day, when backing out of driveway, car's emergency brakes engaged. This happen twice.

Look up ODI 11675661 at NHTSA ↗

4
ODI 11643029

Traveling 10-15 MPH on street when car immediately stopped/braked and message on screen said something like “forward brake assist applied” or something like that. There was ABSOLUTELY NOTHING in front of me. Thank god there was no car immediately behind me or I would have been rear-ended

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ODI 11649894

I am writing to report a serious safety defect in my 2024 Acura ZDX concerning the Forward Collision Alert and Automatic Emergency Braking. The system exhibits hyper-sensitivity, leading to unwarranted and dangerous automatic braking events. On 3/17/25, at approximately 4pm PT, I was driving my Acura ZDX on US 101 at 65 mph. A vehicle in front of me changed lanes into my lane. There was ample space between my vehicle and the vehicle that changed lanes. However, the Automatic Emergency Braking engaged the brakes forcefully, bringing my vehicle t…

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ODI 11663941

The forward collision warning and forward collision braking malfunctioned several times triggering false warnings and unnecessary hard braking. My safety was put at risk because the vehicle came to an abrupt, violent stop while in traffic and applied the parking brake. This action not only caused items in my vehicle (e.g., phone, water bottle, sunglasses) to fly to the front of the car and land in the footwells, but also hurt my neck and head from the severe and harsh movement. Additionally, this sudden unpredictable full stop creates a very hi…

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0
1
ODI 11641521

When reversing out of a parking spot, a driveway or around a corner, at random the vehicle will activate reverse automatic emergency braking for no reason. Sometimes multiple times in one maneuver. This is dangerous as it leaves you stopped in the middle of a street, particularly distressing when vehicles are coming and you have to take the extra time to take off the parking brake and continue the maneuver, hoping it doesn’t happen again.

Look up ODI 11641521 at NHTSA ↗

Service Brakes
9
ODI 11642705

The parking brake continously engages when in reverse disabling the vehicle until you manually release it. This happened 6 times and I was not able to safely back out of a parking lot and had to call for a tow truck to take vehicle to dealership. Dealership scanned vehicle for codes but could not find an issue and told me that is part of the safety features. Not sure how safe it is to engage the parking brake 6 times and cause my vehicle to be in traffic. There were no obstructions around the car, so I feel this is a very dangerous malfunction…

Look up ODI 11642705 at NHTSA ↗

ODI 11658882

The automatic rear braking system on my 2024 Acura ZDX engages unexpectedly and without cause. It happens regularly when reversing, even though there are no obstacles, people, or vehicles behind the car. The sudden braking is jarring and creates a real safety concern, especially in traffic or tight spaces. I took the vehicle to my local Acura dealership, but they had no information or guidance on the issue. Despite this, many other ZDX owners are reporting the exact same problem on forums like Reddit, AcuraZine, and Facebook groups. This is cl…

Look up ODI 11658882 at NHTSA ↗

ODI 11670376

When backing up the car will slam on its brakes when there is NOTHING behind me. Most of the time it is when I am backing out of my driveway it will do it 2-3 times when nothing is there. It has done it a couple of times backing out of a parking space when nothing is there. I reported this to Acura but they didn’t do anything about it.

Look up ODI 11670376 at NHTSA ↗

—
4
ODI 11643151

I am submitting this complaint regarding serious safety issues with my vehicle. After a recent 180-mile trip, the car initially functioned without issue during local driving. However, on the morning of February 16, 2025, I encountered multiple warning messages at startup, including "Service Brake Assist," "One Pedal Driving Unavailable, Use Brake for Stopping," and "AUTO HOLD Unavailable." These warnings indicate potential braking system failures, which raise major concerns about the vehicle’s safety and reliability. Additionally, several key …

Look up ODI 11643151 at NHTSA ↗

ODI 11676284

On Wednesday, [XXX], I was driving near an intersection. There was a vehicle in front of me; however, they were accelerating as was I and at approximately the same speed. For no apparent reason, the automatic emergency braking activated and slammed on the brakes for absolutely no reason. This not only scared myself, but my [XXX] daughter in the back seat, and we almost were rear-ended by the car behind us. It was almost as if I was "brake-checking" the person. Both my daughter and I complained of neck pain (almost felt like whiplash) as well a…

Look up ODI 11676284 at NHTSA ↗

ODI 11720244

My husband was driving on a small road and we were going about 25mph when he tapped the brakes the car jumped forward and the brakes did not catch. We lunged forward almost crashing into another car. No warning lights appeared. Driving conditions were normal, dry roads. Brought it into the dealership again for the same issue that we brought it in for less than 30 days ago.

Look up ODI 11720244 at NHTSA ↗

1
ODI 11742683

My 2024 Acura ZDX has an intermittent braking-related malfunction that causes the vehicle to jerk unexpectedly while slowing or stopping. The problem has occurred in stop-and-go traffic, on hills, and while reversing. The exact cause is UNKNOWN. This creates a serious safety risk because the vehicle does not always respond smoothly or predictably when braking. In traffic, the sudden jerking could cause a rear-end collision or make it difficult to maintain a safe stopping distance. On hills or while reversing, the unpredictable movement could ca…

Look up ODI 11742683 at NHTSA ↗

0
1
ODI 11718712

2024 Acura ZDX Collision Mitigation Brake System will activate without warning engaging the parking brake. Has occurred intermittently while driving forward or in reverse. Dealership claims there are no codes and has advised that both front and rear systems should be disabled. Manufacturer states there are no software updates to address this issue. Failure milage approx. 100.

Look up ODI 11718712 at NHTSA ↗

00
Electrical System
1
ODI 11676284

On Wednesday, [XXX], I was driving near an intersection. There was a vehicle in front of me; however, they were accelerating as was I and at approximately the same speed. For no apparent reason, the automatic emergency braking activated and slammed on the brakes for absolutely no reason. This not only scared myself, but my [XXX] daughter in the back seat, and we almost were rear-ended by the car behind us. It was almost as if I was "brake-checking" the person. Both my daughter and I complained of neck pain (almost felt like whiplash) as well a…

Look up ODI 11676284 at NHTSA ↗

4
ODI 11643151

I am submitting this complaint regarding serious safety issues with my vehicle. After a recent 180-mile trip, the car initially functioned without issue during local driving. However, on the morning of February 16, 2025, I encountered multiple warning messages at startup, including "Service Brake Assist," "One Pedal Driving Unavailable, Use Brake for Stopping," and "AUTO HOLD Unavailable." These warnings indicate potential braking system failures, which raise major concerns about the vehicle’s safety and reliability. Additionally, several key …

Look up ODI 11643151 at NHTSA ↗

ODI 11676284

On Wednesday, [XXX], I was driving near an intersection. There was a vehicle in front of me; however, they were accelerating as was I and at approximately the same speed. For no apparent reason, the automatic emergency braking activated and slammed on the brakes for absolutely no reason. This not only scared myself, but my [XXX] daughter in the back seat, and we almost were rear-ended by the car behind us. It was almost as if I was "brake-checking" the person. Both my daughter and I complained of neck pain (almost felt like whiplash) as well a…

Look up ODI 11676284 at NHTSA ↗

ODI 11720244

My husband was driving on a small road and we were going about 25mph when he tapped the brakes the car jumped forward and the brakes did not catch. We lunged forward almost crashing into another car. No warning lights appeared. Driving conditions were normal, dry roads. Brought it into the dealership again for the same issue that we brought it in for less than 30 days ago.

Look up ODI 11720244 at NHTSA ↗

—
3
ODI 11718350

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The failed component is the drive motor inverter cooling system, specifically the drive motor inverter cooler (OEM part number 87821986). This component is responsible for regulating temperature within the high-voltage electric drive system. The vehicle is currently at the dealership with the repair order open, and the part has not yet been replaced due to national backorder status. The vehicle and failed component are available for inspectio…

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ODI 11721230

Incident Date: [XXX] Location: Miami, FL, USA What happened: On [XXX], in Miami, Florida, I brought my 2024 Acura ZDX to a complete stop on a flat surface, applied the brake, and then selected Park (the “P” indicator was illuminated on the instrument panel). After selecting Park, I opened the driver’s door and exited the vehicle. While I was outside the vehicle and no one was in the driver’s seat, the vehicle moved backward on its own and struck another car. I did not press Reverse or command any additional gear change after selecting Park. The…

Look up ODI 11721230 at NHTSA ↗

ODI 11742683

My 2024 Acura ZDX has an intermittent braking-related malfunction that causes the vehicle to jerk unexpectedly while slowing or stopping. The problem has occurred in stop-and-go traffic, on hills, and while reversing. The exact cause is UNKNOWN. This creates a serious safety risk because the vehicle does not always respond smoothly or predictably when braking. In traffic, the sudden jerking could cause a rear-end collision or make it difficult to maintain a safe stopping distance. On hills or while reversing, the unpredictable movement could ca…

Look up ODI 11742683 at NHTSA ↗

1
ODI 11741130

My 2024 Acura ZDX A-Spec is impacted by the NHTSA Campaign Number 26V112000 (blank instrument panel/rearview camera). I took the vehicle to the dealership for the recall software update. The service invoice explicitly states: 'software update due performed software update on vehicle A11.' However, the update did not actually apply. The A11 module update is supposed to transition the infotainment system from Android 12 to Android 14 to resolve the safety issue. My vehicle is still stuck on Android 12, and Acura has incorrectly advised me that m…

Look up ODI 11741130 at NHTSA ↗

000
Unknown Or Other
1
ODI 11636864

I am writing to formally report a recurring and potentially hazardous issue with the Reverse Automatic Emergency Braking (AEB) system on my 2024 Acura ZDX EV. This malfunction significantly impacts the safety and usability of the vehicle. Specifically, the reverse AEB system frequently engages unnecessarily, applying phantom braking even when there are no obstacles behind the car. This issue occurs repeatedly, at least 3 to 4 times, every time I attempt to reverse out of my driveway. As a result, it is nearly impossible to back out into a busy s…

Look up ODI 11636864 at NHTSA ↗

1
ODI 11742683

My 2024 Acura ZDX has an intermittent braking-related malfunction that causes the vehicle to jerk unexpectedly while slowing or stopping. The problem has occurred in stop-and-go traffic, on hills, and while reversing. The exact cause is UNKNOWN. This creates a serious safety risk because the vehicle does not always respond smoothly or predictably when braking. In traffic, the sudden jerking could cause a rear-end collision or make it difficult to maintain a safe stopping distance. On hills or while reversing, the unpredictable movement could ca…

Look up ODI 11742683 at NHTSA ↗

3
ODI 11718350

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The failed component is the drive motor inverter cooling system, specifically the drive motor inverter cooler (OEM part number 87821986). This component is responsible for regulating temperature within the high-voltage electric drive system. The vehicle is currently at the dealership with the repair order open, and the part has not yet been replaced due to national backorder status. The vehicle and failed component are available for inspectio…

Look up ODI 11718350 at NHTSA ↗

ODI 11721230

Incident Date: [XXX] Location: Miami, FL, USA What happened: On [XXX], in Miami, Florida, I brought my 2024 Acura ZDX to a complete stop on a flat surface, applied the brake, and then selected Park (the “P” indicator was illuminated on the instrument panel). After selecting Park, I opened the driver’s door and exited the vehicle. While I was outside the vehicle and no one was in the driver’s seat, the vehicle moved backward on its own and struck another car. I did not press Reverse or command any additional gear change after selecting Park. The…

Look up ODI 11721230 at NHTSA ↗

ODI 11742683

My 2024 Acura ZDX has an intermittent braking-related malfunction that causes the vehicle to jerk unexpectedly while slowing or stopping. The problem has occurred in stop-and-go traffic, on hills, and while reversing. The exact cause is UNKNOWN. This creates a serious safety risk because the vehicle does not always respond smoothly or predictably when braking. In traffic, the sudden jerking could cause a rear-end collision or make it difficult to maintain a safe stopping distance. On hills or while reversing, the unpredictable movement could ca…

Look up ODI 11742683 at NHTSA ↗

—0000
Back Over Prevention: Rearview System Braking
3
ODI 11636745

When reversing and there’s nothing behind the car , it will automatically brake hard and say remove parking brake.

Look up ODI 11636745 at NHTSA ↗

ODI 11641521

When reversing out of a parking spot, a driveway or around a corner, at random the vehicle will activate reverse automatic emergency braking for no reason. Sometimes multiple times in one maneuver. This is dangerous as it leaves you stopped in the middle of a street, particularly distressing when vehicles are coming and you have to take the extra time to take off the parking brake and continue the maneuver, hoping it doesn’t happen again.

Look up ODI 11641521 at NHTSA ↗

ODI 11675661

While moving about 40mph, the emergency brake engaged and it slowed car down significantly. However, there was nothing in front of me. I turned emergency braking off due to this issue. Also, during raining day, when backing out of driveway, car's emergency brakes engaged. This happen twice.

Look up ODI 11675661 at NHTSA ↗

0
1
ODI 11741130

My 2024 Acura ZDX A-Spec is impacted by the NHTSA Campaign Number 26V112000 (blank instrument panel/rearview camera). I took the vehicle to the dealership for the recall software update. The service invoice explicitly states: 'software update due performed software update on vehicle A11.' However, the update did not actually apply. The A11 module update is supposed to transition the infotainment system from Android 12 to Android 14 to resolve the safety issue. My vehicle is still stuck on Android 12, and Acura has incorrectly advised me that m…

Look up ODI 11741130 at NHTSA ↗

0—
2
ODI 11641181

I've had my vehicle for almost two months. When backing out of my garage occasionally the automatic emergency braking will engage when no obstacle is behind the vehicle. This has happened numerous times and requires multiple stop/restart cycles to get far enough to actually proceed.

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ODI 11740970

On [XXX] at approximately 700 miles on a 2024 Acura ZDX A-Spec AWD (VIN [XXX] ), the Collision Mitigation Braking System (CMBS) failed to engage during a collision event. The system did not provide forward collision warning and did not initiate automatic emergency braking before impact. The collision resulted in minor damage to my vehicle. There were no injuries. CMBS is a manufacturer-installed automatic emergency braking system designed and marketed as a primary collision-avoidance safety feature; its failure to engage in an impending-impact …

Look up ODI 11740970 at NHTSA ↗

0
3
ODI 11636738

The vehicle will slam on the brakes randomly without any warning or any object even near by. It will do it repeatedly to the point where I cannot reverse out of my driveway. This is dangerous as you find yourself stuck in the middle of the road with oncoming traffic because the car keeps automatically braking every few feet for no reason. The vehicles lane keep assist also will consistently intervene for no reason to the point you are constantly fighting it while driving if it’s on.

Look up ODI 11636738 at NHTSA ↗

ODI 11641521

When reversing out of a parking spot, a driveway or around a corner, at random the vehicle will activate reverse automatic emergency braking for no reason. Sometimes multiple times in one maneuver. This is dangerous as it leaves you stopped in the middle of a street, particularly distressing when vehicles are coming and you have to take the extra time to take off the parking brake and continue the maneuver, hoping it doesn’t happen again.

Look up ODI 11641521 at NHTSA ↗

ODI 11740970

On [XXX] at approximately 700 miles on a 2024 Acura ZDX A-Spec AWD (VIN [XXX] ), the Collision Mitigation Braking System (CMBS) failed to engage during a collision event. The system did not provide forward collision warning and did not initiate automatic emergency braking before impact. The collision resulted in minor damage to my vehicle. There were no injuries. CMBS is a manufacturer-installed automatic emergency braking system designed and marketed as a primary collision-avoidance safety feature; its failure to engage in an impending-impact …

Look up ODI 11740970 at NHTSA ↗

Forward Collision Avoidance: Warnings
4
ODI 11643029

Traveling 10-15 MPH on street when car immediately stopped/braked and message on screen said something like “forward brake assist applied” or something like that. There was ABSOLUTELY NOTHING in front of me. Thank god there was no car immediately behind me or I would have been rear-ended

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ODI 11649894

I am writing to report a serious safety defect in my 2024 Acura ZDX concerning the Forward Collision Alert and Automatic Emergency Braking. The system exhibits hyper-sensitivity, leading to unwarranted and dangerous automatic braking events. On 3/17/25, at approximately 4pm PT, I was driving my Acura ZDX on US 101 at 65 mph. A vehicle in front of me changed lanes into my lane. There was ample space between my vehicle and the vehicle that changed lanes. However, the Automatic Emergency Braking engaged the brakes forcefully, bringing my vehicle t…

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ODI 11663941

The forward collision warning and forward collision braking malfunctioned several times triggering false warnings and unnecessary hard braking. My safety was put at risk because the vehicle came to an abrupt, violent stop while in traffic and applied the parking brake. This action not only caused items in my vehicle (e.g., phone, water bottle, sunglasses) to fly to the front of the car and land in the footwells, but also hurt my neck and head from the severe and harsh movement. Additionally, this sudden unpredictable full stop creates a very hi…

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1
ODI 11718712

2024 Acura ZDX Collision Mitigation Brake System will activate without warning engaging the parking brake. Has occurred intermittently while driving forward or in reverse. Dealership claims there are no codes and has advised that both front and rear systems should be disabled. Manufacturer states there are no software updates to address this issue. Failure milage approx. 100.

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00
2
ODI 11641181

I've had my vehicle for almost two months. When backing out of my garage occasionally the automatic emergency braking will engage when no obstacle is behind the vehicle. This has happened numerous times and requires multiple stop/restart cycles to get far enough to actually proceed.

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ODI 11740970

On [XXX] at approximately 700 miles on a 2024 Acura ZDX A-Spec AWD (VIN [XXX] ), the Collision Mitigation Braking System (CMBS) failed to engage during a collision event. The system did not provide forward collision warning and did not initiate automatic emergency braking before impact. The collision resulted in minor damage to my vehicle. There were no injuries. CMBS is a manufacturer-installed automatic emergency braking system designed and marketed as a primary collision-avoidance safety feature; its failure to engage in an impending-impact …

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—0
1
ODI 11740970

On [XXX] at approximately 700 miles on a 2024 Acura ZDX A-Spec AWD (VIN [XXX] ), the Collision Mitigation Braking System (CMBS) failed to engage during a collision event. The system did not provide forward collision warning and did not initiate automatic emergency braking before impact. The collision resulted in minor damage to my vehicle. There were no injuries. CMBS is a manufacturer-installed automatic emergency braking system designed and marketed as a primary collision-avoidance safety feature; its failure to engage in an impending-impact …

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Service Brakes, Hydraulic000000—0
Back Over Prevention: Warnings
1
ODI 11641521

When reversing out of a parking spot, a driveway or around a corner, at random the vehicle will activate reverse automatic emergency braking for no reason. Sometimes multiple times in one maneuver. This is dangerous as it leaves you stopped in the middle of a street, particularly distressing when vehicles are coming and you have to take the extra time to take off the parking brake and continue the maneuver, hoping it doesn’t happen again.

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000
3
ODI 11636738

The vehicle will slam on the brakes randomly without any warning or any object even near by. It will do it repeatedly to the point where I cannot reverse out of my driveway. This is dangerous as you find yourself stuck in the middle of the road with oncoming traffic because the car keeps automatically braking every few feet for no reason. The vehicles lane keep assist also will consistently intervene for no reason to the point you are constantly fighting it while driving if it’s on.

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ODI 11641521

When reversing out of a parking spot, a driveway or around a corner, at random the vehicle will activate reverse automatic emergency braking for no reason. Sometimes multiple times in one maneuver. This is dangerous as it leaves you stopped in the middle of a street, particularly distressing when vehicles are coming and you have to take the extra time to take off the parking brake and continue the maneuver, hoping it doesn’t happen again.

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ODI 11740970

On [XXX] at approximately 700 miles on a 2024 Acura ZDX A-Spec AWD (VIN [XXX] ), the Collision Mitigation Braking System (CMBS) failed to engage during a collision event. The system did not provide forward collision warning and did not initiate automatic emergency braking before impact. The collision resulted in minor damage to my vehicle. There were no injuries. CMBS is a manufacturer-installed automatic emergency braking system designed and marketed as a primary collision-avoidance safety feature; its failure to engage in an impending-impact …

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1
ODI 11740970

On [XXX] at approximately 700 miles on a 2024 Acura ZDX A-Spec AWD (VIN [XXX] ), the Collision Mitigation Braking System (CMBS) failed to engage during a collision event. The system did not provide forward collision warning and did not initiate automatic emergency braking before impact. The collision resulted in minor damage to my vehicle. There were no injuries. CMBS is a manufacturer-installed automatic emergency braking system designed and marketed as a primary collision-avoidance safety feature; its failure to engage in an impending-impact …

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0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Brake response concerns

9 mentions · 16.1% of complaints

Median mileage: 390 mi (5 usable records).

ODI 11634252

At 4100 miles our ZDX started showing the Service Brake Assist system warning, the auto-hold unavailable warning, and the one pedal driving unavailable warning. Took the vehicle to the dealership. Got the car back in 15 days and the problem persists. Dealership says no code was stored, yet the vehicle constantly clicks when the brake pedal is depressed. It also has a jerking sensation when coming to a stop. I'm concerned that there is a braking issue, so I avoid having my family use this vehicle.

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ODI 11636036 · 390 mi

The contact owns a 2024 Acura ZDX. The contact stated after his wife had pulled out of the driveway and depressed the brake pedal, the messages "Complete Outer Brake Failure", "Top Speed 43 MPH" and "Stabili-trak Failure" were displayed. Additionally, several unknown warning lights were illuminated. The driver shifted into drive(D) to return into the driveway. The driver depressed the brake pedal, but the vehicle failed to respond. The contact stated that his son who was a passenger was in the vehicle at the time of the failure. The driver shif…

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ODI 11636864

I am writing to formally report a recurring and potentially hazardous issue with the Reverse Automatic Emergency Braking (AEB) system on my 2024 Acura ZDX EV. This malfunction significantly impacts the safety and usability of the vehicle. Specifically, the reverse AEB system frequently engages unnecessarily, applying phantom braking even when there are no obstacles behind the car. This issue occurs repeatedly, at least 3 to 4 times, every time I attempt to reverse out of my driveway. As a result, it is nearly impossible to back out into a busy s…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Warning lights and dashboard alerts

7 mentions · 12.5% of complaints

Median mileage: 200 mi (5 usable records).

ODI 11636036 · 390 mi

The contact owns a 2024 Acura ZDX. The contact stated after his wife had pulled out of the driveway and depressed the brake pedal, the messages "Complete Outer Brake Failure", "Top Speed 43 MPH" and "Stabili-trak Failure" were displayed. Additionally, several unknown warning lights were illuminated. The driver shifted into drive(D) to return into the driveway. The driver depressed the brake pedal, but the vehicle failed to respond. The contact stated that his son who was a passenger was in the vehicle at the time of the failure. The driver shif…

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ODI 11686518 · 11,000 mi

The contact owns a 2024 Acura ZDX. The contact stated that while driving 35-40 MPH and depressing the brake pedal, the brake pedal went down to the floorboard, and the vehicle slightly responded, causing the braking distance to be extended and the vehicle drove through the red traffic light before stopping. There was no warning light illuminated. The contact was able to continue driving. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified …

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ODI 11701436 · 200 mi

The contact owns a 2024 Acura ZDX. The contact stated while driving at various speeds, the Collision Mitigation Braking System (CMBS) activated the Automatic Emergency Braking (AEB) erroneously. There was no warning light illuminated. The contact stated that the failure occurred more frequently while reversing and occurred intermittently while driving forward. The contact stated that his wife also owned the same model vehicle, which had experienced the same failure. The contact had taken his wife's vehicle to an unknown local dealer, where it w…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

2 mentions · 3.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11634252

At 4100 miles our ZDX started showing the Service Brake Assist system warning, the auto-hold unavailable warning, and the one pedal driving unavailable warning. Took the vehicle to the dealership. Got the car back in 15 days and the problem persists. Dealership says no code was stored, yet the vehicle constantly clicks when the brake pedal is depressed. It also has a jerking sensation when coming to a stop. I'm concerned that there is a braking issue, so I avoid having my family use this vehicle.

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ODI 11742683

My 2024 Acura ZDX has an intermittent braking-related malfunction that causes the vehicle to jerk unexpectedly while slowing or stopping. The problem has occurred in stop-and-go traffic, on hills, and while reversing. The exact cause is UNKNOWN. This creates a serious safety risk because the vehicle does not always respond smoothly or predictably when braking. In traffic, the sudden jerking could cause a rear-end collision or make it difficult to maintain a safe stopping distance. On hills or while reversing, the unpredictable movement could ca…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

1 mentions · 1.8% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11649894

I am writing to report a serious safety defect in my 2024 Acura ZDX concerning the Forward Collision Alert and Automatic Emergency Braking. The system exhibits hyper-sensitivity, leading to unwarranted and dangerous automatic braking events. On 3/17/25, at approximately 4pm PT, I was driving my Acura ZDX on US 101 at 65 mph. A vehicle in front of me changed lanes into my lane. There was ample space between my vehicle and the vehicle that changed lanes. However, the Automatic Emergency Braking engaged the brakes forcefully, bringing my vehicle t…

Look up ODI 11649894 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b