2020 Audi E-TRON problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
4 distinct recall campaigns
Not available median reported failure mileage
Scope: 2020 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Structure:Body | 1 |
Electrical System: 1; Structure:Body: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 1 |
2025: 1
Pattern summary
Electrical System leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|
| Electrical System | 3241.6%ODI 11325727 · 1,747 miON JANUARY 13, 202, THIS 2019 AUDI E-TRON WAS THE 2ND CAR STOPPED AT A RED TRAFFIC SIGNAL ON A PUBLIC ROAD. THE DRIVER'S FOOT WAS ON THE BRAKE. WHILE THE LIGHT REMAINED RED WITH THE DRIVER'S FOOT STILL ON THE BRAKE, THE CAR LURCHED FORWARD INTO THE REAR OF THE FRONT CAR CONTINUING PUSHING FORWARD FOR SEVERAL SECONDS AS THE DRIVER PUSHED HARDER ON THE BRAKE, TRIED TO SHIFT THE CAR OUT OF DRIVE, FINALLY STOPPING THE CAR BY PUSHING THE POWER BUTTON. THE CAR WAS IMMEDIATELY TOWED TO THE DEALER AFTER THE ACCIDENT, AND THE DEALER AND AUDI OF AMERICA … | 1100.0%ODI 11697394Sunroof leaked. Not directly safety, but can be as water was getting on interior electronics. Dealer referenced TSB 2056944/10 and warranty extension U63 Sunroof WrtyExt 7yr/80k, but noted that we were not included in the warranty extension. | 2363.9%ODI 11439557While I was on vacation a couple states away, I drove the Audi Etron Sportback for the first time since three days before when I drove to the vacation destination. After several minutes driving I got an "ELECTRICAL SYSTEM MALFUNCTION - PLEASE CONTACT SERVICE" notification. Several minutes later I got very large red alert that said "ELECTRICAL SYSTEM MALFUNCTION - STOP VEHICLE". I immediately pulled over to the side of the road into a parking lot just before the electric motors shut down completely. This put myself and my dog in danger. Car was… | 1754.8%ODI 11561115my house wire heats up and can't charge my car at home when its done charging cable is so hot can't hold it. | 240.0%ODI 11605340Vehicle malfunctioned and stopped in middle of highway with no warning. It forcefully braked to shutdown. Was able to restart car and drive away after a minute. Two days later it had emergency SOS warning on dashboard. Took vehicle in for diagnostic and repair. When pushing software update the module locked up and car would not start. Replaced module but not confident vehicle will not repeat random behavior. No data provided by Audi to ensure this was not trial and error corrections and that the vehicle is safe. | 0UnavailableNo examples available for this selection. |
| Unknown Or Other | 1620.8%ODI 11325727 · 1,747 miON JANUARY 13, 202, THIS 2019 AUDI E-TRON WAS THE 2ND CAR STOPPED AT A RED TRAFFIC SIGNAL ON A PUBLIC ROAD. THE DRIVER'S FOOT WAS ON THE BRAKE. WHILE THE LIGHT REMAINED RED WITH THE DRIVER'S FOOT STILL ON THE BRAKE, THE CAR LURCHED FORWARD INTO THE REAR OF THE FRONT CAR CONTINUING PUSHING FORWARD FOR SEVERAL SECONDS AS THE DRIVER PUSHED HARDER ON THE BRAKE, TRIED TO SHIFT THE CAR OUT OF DRIVE, FINALLY STOPPING THE CAR BY PUSHING THE POWER BUTTON. THE CAR WAS IMMEDIATELY TOWED TO THE DEALER AFTER THE ACCIDENT, AND THE DEALER AND AUDI OF AMERICA … | 00.0%No examples available for this selection. | 1027.8%ODI 11442709While operating the vehicle the air conditioning system failed. The vehicle was brought to dealer for diagnosis which confirmed the failure and was out of service for 30 days due to parts availability being SOP. The dealer provided a loaner and fuel reimbursement due my car being electric but refused to reimburse the lease payment for the 30 days out of service. The parts replaced were 4M0-959-609 SENSOR, 87571950 HIGH PRESSURE SWITCH & REFRIGERANT. | 516.1%ODI 114854381. The brakes all of a sudden failed. We were at an elementary school in carpool line - near children- the brake pedal did not work at all, nothing. Warning message to stop driving brake failure. The Audi-Sense alert did at least put on the emergency parking brake before hitting a car ahead of us. Turned off and on, checking if computer vs actual brake issue (see below, computer issues as well). The car lurched forward, then warning, got out of line onto side of parking lot. After turning off and on again, it worked to drive again. Unclear righ… | 120.0%ODI 11680439On at least two occasions, my car suddenly accelerated when I was trying to reverse from a parking spot. The acceleration was very sudden. I did not even have my foot on accelerator at the time. This is extremely scary. In one occasion, I did hit a passing car as my car accelerated. Fortunately no one was hurt (or killed!), but had damage to both the cars. Second time when this happened, fortunately I was able to stop it before it hit any car behind me. On internet there are many Audi E-tron owners have similar experience either while reversing… | 0UnavailableNo examples available for this selection. |
| Engine | 1013.0%ODI 11338485 · 5,000 miTL* THE CONTACT OWNS A 2019 AUDI E-TRON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI TYSONS CORNER SERVICE DEPARTMENT (8598 LEESBURG PIKE, VIENNA, VA 22182) HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. UPON RETRIEVING THE VEHICLE, THE CONTACT STATED THAT HIS WIFE WAS DRIVING AT APPROXIMATELY 35 MPH, WHILE ATTEMPTING TO MAKE A LEFT TURN, WHEN SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED BACK … | 00.0%No examples available for this selection. | 719.4%ODI 11439557While I was on vacation a couple states away, I drove the Audi Etron Sportback for the first time since three days before when I drove to the vacation destination. After several minutes driving I got an "ELECTRICAL SYSTEM MALFUNCTION - PLEASE CONTACT SERVICE" notification. Several minutes later I got very large red alert that said "ELECTRICAL SYSTEM MALFUNCTION - STOP VEHICLE". I immediately pulled over to the side of the road into a parking lot just before the electric motors shut down completely. This put myself and my dog in danger. Car was… | 516.1%ODI 11491002Upon the vehicle resting at a stop, for longer than 30 seconds, the vehicle will no longer accelerate. “SAFE” warning is shown by the instrument cluster. Had to turn power off to vehicle and back on for vehicle to accelerate. This has happened twice almost resulting in being rear ended and being stuck in traffic. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Fuel/Propulsion System | 1418.2%ODI 11415566 · 4,100 miVEHICLE FAILED TO NOTIFY THE OPERATOR ABOUT UNUSUALLY BAD BATTERY CELL. RANGE WAS DECLINING SIGNIFICANTLY BETWEEN CHARGE CYCLES. SERVICE CENTER WAS DECLINING TO ADDRESS THE ISSUE UNTIL PROVIDED DETAILED INFORMATION AS WHY THERE IS A FAULT WITH THE HIGH VOLTAGE BATTERY. A BAD BATTERY CELL COULD RESULT IN FIRE AND DEATH. | 00.0%No examples available for this selection. | 12.8%ODI 11444100Vehicle traveling when electrical systems malfunction message came on. Said pull over safely and call for service. After car was slowed to a stop, the vehicle was disabled with no forward or reverse drive possible. The car was stranded close to the middle right of the street. Car had to be towed to the nearest dealership around midnight. Problem has been confirmed with the dealer and they are still looking into the problem. Prior warnings messages of headlamp malfunction, Audi emergency assist unavailable, high beam headlight faulty were pr… | 13.2%ODI 11506732Electric car that does not hold power. Ad says full charge can get you to 220 mi, however i can barely get 170 mi of full charge. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Power Train | 33.9%ODI 11716617The high-voltage charging flap assembly (Part 4KE810001) has failed, preventing the charge door from latching. Notably, this failure (DTC P31D000) occurred within 7 days of the vehicle being serviced at Audi Burlingame for a high-voltage battery software recall. This presents three safety hazards: 1. Driver Distraction: Triggers a continuous auditory chime and 'Warning! Please check the charging unit cover' message every 10 seconds. It cannot be silenced, creating a severe, persistent distraction. 2. Unintended Deployment: At highway speeds, … | 00.0%No examples available for this selection. | 925.0%ODI 11388967 · 400 miVEHICLE SHUTS OFF AND SLAMS INTO PARK WHEN DRIVING AT LOW SPEEDS. VEHICLE WILL THEN REFUSE TO RESTART FOR ABOUT 15 SECONDS AND I AM UNABLE MOVE THE VEHICLE FROM PARK. THIS ISSUE ONLY OCCURS WHEN THE VEHICLE HAS BEEN CHARGING OVERNIGHT, AND HAS NOT OCCURRED IF THE VEHICLE HASN'T BEEN RECENTLY CHARGED. VEHICLE WAS BROUGHT TO THE DEALER WHICH STATED IT WAS WORKING AS DESIGNED. THE PROBLEM HAS OCCURRED MULTIPLE TIMES. | 39.7%ODI 11586928First time in November the sign came on that there was an electrical system failure. We took the car to the shop, in Audi Raleigh and they said that they fixed the issue. Although, we had to wait for an available appointment for over a month. This time, after 3 months, the same sign came on, electrical system failure, plus all wheel drive faiture. While driving to the dealership the car stopped abbraptlly on the highway and we had to call a tow truck. This was scary because the car stopped and just would not move,. Audi knows that all 2022 -tro… | 120.0%ODI 11570585 · 380 miThe contact owns a 2023 Audi E-Tron. The contact stated while driving 35 MPH and then stopping at a stoplight, the contact attempted to accelerate the vehicle failed to respond as needed. No warning light was illuminated. The failure recurred on several occasions. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 380. | 0UnavailableNo examples available for this selection. |
| Service Brakes | 56.5%ODI 11473059The vehicle has a squeaky noise on the break no matter what condition the noise is very loud. Dealer said to break hard from 0-60 mph to clean pads and issue has not been addressed. It’s getting worse. | 00.0%No examples available for this selection. | 38.3%ODI 11488720Car turns on but won’t move. Take it to dealership as it happens for the second time and turns out the brakes are sticking to the rotors. Audi says it’s perfectly normal just put force to the accelerator. When you do that in fact, it sound like the car is about to split in half. Dangerous as they could stick while driving anywhere. Scared for my life in the car. | 722.6%ODI 114854381. The brakes all of a sudden failed. We were at an elementary school in carpool line - near children- the brake pedal did not work at all, nothing. Warning message to stop driving brake failure. The Audi-Sense alert did at least put on the emergency parking brake before hitting a car ahead of us. Turned off and on, checking if computer vs actual brake issue (see below, computer issues as well). The car lurched forward, then warning, got out of line onto side of parking lot. After turning off and on again, it worked to drive again. Unclear righ… | 120.0%ODI 11742294When driving, my vehicle recieved multple warning messages at the same time. The first message was that my brake was malfunctioning, and when I went to brake, the brakes did not work. Thankfully, I wasn't going too fast when this happened and I was able to bring it down to a slow and turned into a lot. I could've easily hit another vehicle or totaled my car because the brakes simply stopped working. The problem seems to be at the maker level for Audi eTrons - I've read this has been happening. There were no prior warnings or issues whatsoev… | 0UnavailableNo examples available for this selection. |
| Forward Collision Avoidance: Automatic Emergency Braking | 45.2%ODI 11428558I was traveling down a dip in the road and the Audi Pre Sense initiated emergency braking. There was no vehicle in front, the road ahead was totally clear. The vehicle behind me nearly ran into the back of my car. | 00.0%No examples available for this selection. | 12.8%ODI 11541700 · 12,780 miThe contact owns a 2021 Audi E-Tron. The contact stated that while driving approximately 5 MPH, the vehicle experienced phantom braking and came to a complete stop. The Forward Collision Avoidance warning light was illuminated. The vehicle stalled and was able to restart after 10-15 attempts. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 12,780. | 26.5%ODI 11557530I purchased an Audi eTron 2022 in November 0f 2021. My wife has always loved the brand. Indeed, if you look at your sales records, you’ll find that we’ve purchased a Q5, two Q7s, and most recently an eTron from Audi North Austin. We’ve also always used your store for all the maintenance of our Audis. Approximately 5 months after buying the eTron we started experiencing glitches: -Screen randomly powering off -Random warnings, indicating something or another was not functioning. -The alarm would go off while the car in parked in our home garage.… | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm) | 67.8%ODI 11464193When vehicle is in drive or reverse, it rolls forward and backwards when no throttle is applied (as if in neutral), vehicle hit a structure because it rolled back at a rapid pace due to an incline. Audi needs to implement a feature to prevent the vehicle from rolling when at a near stop and the vehicle is in drive or reverse. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 1 | None | ODI 11697394Sunroof leaked. Not directly safety, but can be as water was getting on interior electronics. Dealer referenced TSB 2056944/10 and warranty extension U63 Sunroof WrtyExt 7yr/80k, but noted that we were not included in the warranty extension. |
| 2025-12 | 0 | 25V900000 | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 18 complaints · 2023: 4 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 5 | 13 | 18 |
| 2023 | 1 | 2 | 4 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 31 | 0 | 0 |
| 2023 | 5 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Electrical System | Structure:Body |
|---|---|---|
| Electrical System | — | 1ODI 11697394Sunroof leaked. Not directly safety, but can be as water was getting on interior electronics. Dealer referenced TSB 2056944/10 and warranty extension U63 Sunroof WrtyExt 7yr/80k, but noted that we were not included in the warranty extension. |
| Structure:Body | 1ODI 11697394Sunroof leaked. Not directly safety, but can be as water was getting on interior electronics. Dealer referenced TSB 2056944/10 and warranty extension U63 Sunroof WrtyExt 7yr/80k, but noted that we were not included in the warranty extension. | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.