2023 Audi Q4 E-TRON SPORTBACK problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
10 owner complaints analyzed
0 distinct recall campaigns
1,500 mi median reported failure mileage
Scope: 2023 model year. Data updated: . 3 complaints include usable failure mileage. View data status.
Owner-reported patterns
Most common problems
Electrical System is the most frequently named component, appearing in 7 of 10 complaints (70.0%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Braking behavior
4
40.0%
Electrical and battery issues
4
40.0%
Transmission and shifting
1
10.0%
Engine operation
1
10.0%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Electrical System: 7; Service Brakes: 3; Fuel/Propulsion System: 2; Back Over Prevention: Warnings: 1; Engine: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Lane Departure: Assist: 1; Lane Departure: Lane Keep: Steering Assist: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
3
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
3
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 7 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2023
5
2024
5
Complaints over time data
Category
Count
2023
5
2024
5
2023: 5; 2024: 5
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 4 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
As I was starting to make a right hand turn into a parking space in a parking garage, the car suddenly accelerated. I slammed on the brakes, but the stopping distance was not long enough. The car crashed into the steel cabling and concrete pole. The airbags deployed and the damage was significant enough to total the car. I sustained bruising and back muscle pain from the force of the impact. I only had the car for 11 days when this happened. I requested black box data for the car from the collision center and insurance company - neither would p…
On September 22, 2023, I was parking the car in a parking garage and I had my foot on the brake. I was about to shift to reverse when my car suddenly accelerated on its own into a cement wall. My foot had remained on the brake the entire time. There have been other similar incidents with Audi Q4 eTrons as reported on this page: [XXX] - Unknown what component or system failed or malfunctioned as the vehicle is currently at a collision center for repairs. - If others had been near by, serious injury or death could have occurred. I experienc…
1) Battery Icon Warning: Electrical system: malfunction! Please contact Service. 2) Triangle Icon with Exclamation Warning: Electric drive defective. Please contact your Audi service partner! 3) Charging not possible. A technical error occurred.
The contact owns a 2023 Audi Q4 E-Tron. The contact received notification of NHTSA Campaign Number: 23V842000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that he had plugged the compact portable charging system into a 220/240V wall socket that licensed electricians had installed. The contact stated that after returning to the residence a short time later, there was a burning plastic…
Component/System failed: Brake Servo part number 1eb-614-106-t Safety put at risk: Car was unable to move and completely locked up while in "Drive". If this had happened at a stop light or in traffic, it would have dangerously obstructed traffic, as the car could not be put into neutral or any other gear and could not move. Tow truck with dollies was required to move vehicle. A flatbed could not be used since the wheels were all locked up. The vehicle has been inspected by the dealer's service department at the Audi dealer. This is a vid…
While driving, the car lost power, stalled, and rolled backwards down an incline. Fortunately, the brakes worked allowing me to bring the car to a safe stop. The dealer has been trying to repair the car for 40 days (the repair is not complete). The repair included replacing the front motor. When I went online to the Audi forums, it appears many drivers have experienced the same problem. Some type of refrigerant leak causes a failure of the front electric motor which causes the car to lose drive power (stall). I can't tell from the onli…
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
10 unique complaints in this selection. Analysis snapshot: 2026-10-01.
30.0%Usable mileage3 / 10 records
100.0%Valid incident date10 / 10 records
100.0%Valid filing date10 / 10 records
100.0%Ordered incident and filing dates10 / 10 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2022
2023
Electrical System
360.0%ODI 11519811
The rearview camera does not show when the vehicle is placed in reverse gear. We found that some Audi Q4 2022 was recalled #22V823000 but our car Q4 2022 was not. Now we got this issue. We believe that we should have be recalled and should be repaired free of charge. Thank you.
1) Battery Icon Warning: Electrical system: malfunction! Please contact Service. 2) Triangle Icon with Exclamation Warning: Electric drive defective. Please contact your Audi service partner! 3) Charging not possible. A technical error occurred.
As I was starting to make a right hand turn into a parking space in a parking garage, the car suddenly accelerated. I slammed on the brakes, but the stopping distance was not long enough. The car crashed into the steel cabling and concrete pole. The airbags deployed and the damage was significant enough to total the car. I sustained bruising and back muscle pain from the force of the impact. I only had the car for 11 days when this happened. I requested black box data for the car from the collision center and insurance company - neither would p…
About 50 to 65% of the time when I put the car in reverse, the rear facing camera does not work. There is only black showing where the rear image should appear.
1) Battery Icon Warning: Electrical system: malfunction! Please contact Service. 2) Triangle Icon with Exclamation Warning: Electric drive defective. Please contact your Audi service partner! 3) Charging not possible. A technical error occurred.
Upon starting the car after a long (100 mile) drive many error warnings occurred and the vehicle was very difficult to drive. We only attempted to back out of the driveway so it could be towed for repair. Audi has had the car for 4 months and has been unable to diagnose the problem and fix the car.
While driving, the car lost power, stalled, and rolled backwards down an incline. Fortunately, the brakes worked allowing me to bring the car to a safe stop. The dealer has been trying to repair the car for 40 days (the repair is not complete). The repair included replacing the front motor. When I went online to the Audi forums, it appears many drivers have experienced the same problem. Some type of refrigerant leak causes a failure of the front electric motor which causes the car to lose drive power (stall). I can't tell from the onli…
1) Battery Icon Warning: Electrical system: malfunction! Please contact Service. 2) Triangle Icon with Exclamation Warning: Electric drive defective. Please contact your Audi service partner! 3) Charging not possible. A technical error occurred.
Upon starting the car after a long (100 mile) drive many error warnings occurred and the vehicle was very difficult to drive. We only attempted to back out of the driveway so it could be towed for repair. Audi has had the car for 4 months and has been unable to diagnose the problem and fix the car.
While driving, the car lost power, stalled, and rolled backwards down an incline. Fortunately, the brakes worked allowing me to bring the car to a safe stop. The dealer has been trying to repair the car for 40 days (the repair is not complete). The repair included replacing the front motor. When I went online to the Audi forums, it appears many drivers have experienced the same problem. Some type of refrigerant leak causes a failure of the front electric motor which causes the car to lose drive power (stall). I can't tell from the onli…
My wife was involved in an accident with her Audi Q4 E-Tron on Monday, August 7, 2023 at approximately noon. She was driving into Boulder to pick up our granddaughter from an art camp in Table Mesa. On her way to Boulder, she noticed that the lane departure warning indicator light was not working which was odd because she had been using that since she purchased the car. She was also in Drive B (regenerative braking) mode. She drove into the parking area and was pulling into a parking spot very slowly. When she moved her foot off of the acceler…
As I was starting to make a right hand turn into a parking space in a parking garage, the car suddenly accelerated. I slammed on the brakes, but the stopping distance was not long enough. The car crashed into the steel cabling and concrete pole. The airbags deployed and the damage was significant enough to total the car. I sustained bruising and back muscle pain from the force of the impact. I only had the car for 11 days when this happened. I requested black box data for the car from the collision center and insurance company - neither would p…
The rearview camera does not show when the vehicle is placed in reverse gear. We found that some Audi Q4 2022 was recalled #22V823000 but our car Q4 2022 was not. Now we got this issue. We believe that we should have be recalled and should be repaired free of charge. Thank you.
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Electrical System
Too few reports for a range
1,500 mi
3 (sparse)
ODI 11567270 · 1,500 mi
The contact owns a 2023 Audi Q4 E-Tron. The contact received notification of NHTSA Campaign Number: 23V842000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that he had plugged the compact portable charging system into a 220/240V wall socket that licensed electricians had installed. The contact stated that after returning to the residence a short time later, there was a burning plastic…
The contact owns a 2023 Audi Q4 E-Tron. The contact stated that after charging the vehicle to 80 percent, the vehicle only achieved 91 miles of travel time. The help system warning light was continuously illuminating. The contact stated that the turn signal intermittently failed to operate as needed. The contact also stated that the Lane Keep Assist intermittently failed to operate as designed, and the doors occasionally failed to open with the key fob nearby. The contact received notification of NHTSA Campaign Number: 23V842000 (Electrical Sys…
The contact owns a 2023 Audi Q4 E-Tron. The contact stated that the vehicle could not be charged using the home charging station. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact later received a notification of NHTSA Campaign Number: 23V842000 (Electrical System) regarding the home power outlet and charging cable. The failure mileage was 8,000.
The contact owns a 2023 Audi Q4 E-Tron. The contact stated that after charging the vehicle to 80 percent, the vehicle only achieved 91 miles of travel time. The help system warning light was continuously illuminating. The contact stated that the turn signal intermittently failed to operate as needed. The contact also stated that the Lane Keep Assist intermittently failed to operate as designed, and the doors occasionally failed to open with the key fob nearby. The contact received notification of NHTSA Campaign Number: 23V842000 (Electrical Sys…
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 5 complaints · 2023: 10 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2022
0
4
5
2023
8
10
10
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2022
5
0
0
2023
10
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
On September 22, 2023, I was parking the car in a parking garage and I had my foot on the brake. I was about to shift to reverse when my car suddenly accelerated on its own into a cement wall. My foot had remained on the brake the entire time. There have been other similar incidents with Audi Q4 eTrons as reported on this page: [XXX] - Unknown what component or system failed or malfunctioned as the vehicle is currently at a collision center for repairs. - If others had been near by, serious injury or death could have occurred. I experienc…
1) Battery Icon Warning: Electrical system: malfunction! Please contact Service. 2) Triangle Icon with Exclamation Warning: Electric drive defective. Please contact your Audi service partner! 3) Charging not possible. A technical error occurred.
While driving, the car lost power, stalled, and rolled backwards down an incline. Fortunately, the brakes worked allowing me to bring the car to a safe stop. The dealer has been trying to repair the car for 40 days (the repair is not complete). The repair included replacing the front motor. When I went online to the Audi forums, it appears many drivers have experienced the same problem. Some type of refrigerant leak causes a failure of the front electric motor which causes the car to lose drive power (stall). I can't tell from the onli…
The contact owns a 2023 Audi Q4 E-Tron. The contact stated that after charging the vehicle to 80 percent, the vehicle only achieved 91 miles of travel time. The help system warning light was continuously illuminating. The contact stated that the turn signal intermittently failed to operate as needed. The contact also stated that the Lane Keep Assist intermittently failed to operate as designed, and the doors occasionally failed to open with the key fob nearby. The contact received notification of NHTSA Campaign Number: 23V842000 (Electrical Sys…
On September 22, 2023, I was parking the car in a parking garage and I had my foot on the brake. I was about to shift to reverse when my car suddenly accelerated on its own into a cement wall. My foot had remained on the brake the entire time. There have been other similar incidents with Audi Q4 eTrons as reported on this page: [XXX] - Unknown what component or system failed or malfunctioned as the vehicle is currently at a collision center for repairs. - If others had been near by, serious injury or death could have occurred. I experienc…
As I was starting to make a right hand turn into a parking space in a parking garage, the car suddenly accelerated. I slammed on the brakes, but the stopping distance was not long enough. The car crashed into the steel cabling and concrete pole. The airbags deployed and the damage was significant enough to total the car. I sustained bruising and back muscle pain from the force of the impact. I only had the car for 11 days when this happened. I requested black box data for the car from the collision center and insurance company - neither would p…
Component/System failed: Brake Servo part number 1eb-614-106-t Safety put at risk: Car was unable to move and completely locked up while in "Drive". If this had happened at a stop light or in traffic, it would have dangerously obstructed traffic, as the car could not be put into neutral or any other gear and could not move. Tow truck with dollies was required to move vehicle. A flatbed could not be used since the wheels were all locked up. The vehicle has been inspected by the dealer's service department at the Audi dealer. This is a vid…
Component/System failed: Brake Servo part number 1eb-614-106-t Safety put at risk: Car was unable to move and completely locked up while in "Drive". If this had happened at a stop light or in traffic, it would have dangerously obstructed traffic, as the car could not be put into neutral or any other gear and could not move. Tow truck with dollies was required to move vehicle. A flatbed could not be used since the wheels were all locked up. The vehicle has been inspected by the dealer's service department at the Audi dealer. This is a vid…
1) Battery Icon Warning: Electrical system: malfunction! Please contact Service. 2) Triangle Icon with Exclamation Warning: Electric drive defective. Please contact your Audi service partner! 3) Charging not possible. A technical error occurred.
As I was starting to make a right hand turn into a parking space in a parking garage, the car suddenly accelerated. I slammed on the brakes, but the stopping distance was not long enough. The car crashed into the steel cabling and concrete pole. The airbags deployed and the damage was significant enough to total the car. I sustained bruising and back muscle pain from the force of the impact. I only had the car for 11 days when this happened. I requested black box data for the car from the collision center and insurance company - neither would p…
Component/System failed: Brake Servo part number 1eb-614-106-t Safety put at risk: Car was unable to move and completely locked up while in "Drive". If this had happened at a stop light or in traffic, it would have dangerously obstructed traffic, as the car could not be put into neutral or any other gear and could not move. Tow truck with dollies was required to move vehicle. A flatbed could not be used since the wheels were all locked up. The vehicle has been inspected by the dealer's service department at the Audi dealer. This is a vid…
Component/System failed: Brake Servo part number 1eb-614-106-t Safety put at risk: Car was unable to move and completely locked up while in "Drive". If this had happened at a stop light or in traffic, it would have dangerously obstructed traffic, as the car could not be put into neutral or any other gear and could not move. Tow truck with dollies was required to move vehicle. A flatbed could not be used since the wheels were all locked up. The vehicle has been inspected by the dealer's service department at the Audi dealer. This is a vid…
While driving, the car lost power, stalled, and rolled backwards down an incline. Fortunately, the brakes worked allowing me to bring the car to a safe stop. The dealer has been trying to repair the car for 40 days (the repair is not complete). The repair included replacing the front motor. When I went online to the Audi forums, it appears many drivers have experienced the same problem. Some type of refrigerant leak causes a failure of the front electric motor which causes the car to lose drive power (stall). I can't tell from the onli…
Component/System failed: Brake Servo part number 1eb-614-106-t Safety put at risk: Car was unable to move and completely locked up while in "Drive". If this had happened at a stop light or in traffic, it would have dangerously obstructed traffic, as the car could not be put into neutral or any other gear and could not move. Tow truck with dollies was required to move vehicle. A flatbed could not be used since the wheels were all locked up. The vehicle has been inspected by the dealer's service department at the Audi dealer. This is a vid…
Component/System failed: Brake Servo part number 1eb-614-106-t Safety put at risk: Car was unable to move and completely locked up while in "Drive". If this had happened at a stop light or in traffic, it would have dangerously obstructed traffic, as the car could not be put into neutral or any other gear and could not move. Tow truck with dollies was required to move vehicle. A flatbed could not be used since the wheels were all locked up. The vehicle has been inspected by the dealer's service department at the Audi dealer. This is a vid…
The contact owns a 2023 Audi Q4 E-Tron. The contact stated that after charging the vehicle to 80 percent, the vehicle only achieved 91 miles of travel time. The help system warning light was continuously illuminating. The contact stated that the turn signal intermittently failed to operate as needed. The contact also stated that the Lane Keep Assist intermittently failed to operate as designed, and the doors occasionally failed to open with the key fob nearby. The contact received notification of NHTSA Campaign Number: 23V842000 (Electrical Sys…
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
2 patterns with matching reports.
Warning lights and dashboard alerts
2 mentions · 20.0% of complaints
Median mileage: 85 mi (1 usable records).
ODI 11570870 · 85 mi
The contact owns a 2023 Audi Q4 E-Tron. The contact stated that after charging the vehicle to 80 percent, the vehicle only achieved 91 miles of travel time. The help system warning light was continuously illuminating. The contact stated that the turn signal intermittently failed to operate as needed. The contact also stated that the Lane Keep Assist intermittently failed to operate as designed, and the doors occasionally failed to open with the key fob nearby. The contact received notification of NHTSA Campaign Number: 23V842000 (Electrical Sys…
Component/System failed: Brake Servo part number 1eb-614-106-t Safety put at risk: Car was unable to move and completely locked up while in "Drive". If this had happened at a stop light or in traffic, it would have dangerously obstructed traffic, as the car could not be put into neutral or any other gear and could not move. Tow truck with dollies was required to move vehicle. A flatbed could not be used since the wheels were all locked up. The vehicle has been inspected by the dealer's service department at the Audi dealer. This is a vid…
While driving, the car lost power, stalled, and rolled backwards down an incline. Fortunately, the brakes worked allowing me to bring the car to a safe stop. The dealer has been trying to repair the car for 40 days (the repair is not complete). The repair included replacing the front motor. When I went online to the Audi forums, it appears many drivers have experienced the same problem. Some type of refrigerant leak causes a failure of the front electric motor which causes the car to lose drive power (stall). I can't tell from the onli…