U.S. public vehicle records

Audi Q5 SPORTBACK problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

29 owner complaints analyzed

6 distinct recall campaigns

1,425 mi median reported failure mileage

Scope: 2022 to 2025 model years. Data updated: 2026-10-01 (October 1, 2026). 4 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 8 of 29 complaints (27.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	5	17.2%
Electrical and battery issues	3	10.3%
Transmission and shifting	1	3.4%
Steering behavior	1	3.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine

Electrical System

Service Brakes

Unknown Or Other

Power Train

Forward Collision Avoidance: Automatic Emergency Braking

Lane Departure: Warning

Back Over Prevention: Rearview System Braking

Component breakdown data
Category	Count
Engine	8
Electrical System	7
Service Brakes	6
Unknown Or Other	6
Power Train	4
Forward Collision Avoidance: Automatic Emergency Braking	3
Lane Departure: Warning	3
Back Over Prevention: Rearview System Braking	2

Engine: 8; Electrical System: 7; Service Brakes: 6; Unknown Or Other: 6; Power Train: 4; Forward Collision Avoidance: Automatic Emergency Braking: 3; Lane Departure: Warning: 3; Back Over Prevention: Rearview System Braking: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (4). 25 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2021

2022

2023

2021: 1; 2022: 17; 2023: 11

Pattern summary

Engine leads the component reports. Braking behavior appears in 5 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11461934 · 2022-04-24 (April 24, 2022)

Incident happened on 4/24/2022 ~ 10:00 AM. Stopped at a red traffic light. An error message 'Brake malfunction' showed up on the dashboard screen. After traffic light turned green, vehicle was unresponsive when gas peddle was pressed. After the engine was restarted twice, vehicle started to move but engine light was on.

Owner-reported narrative. Look up ODI 11461934 at NHTSA ↗

Owner report 11467453 · 2022-06-04 (June 4, 2022)

On June 1 2022, Driving at a speed of approx 20 MPH, the car brakes came on suddenly, 4 windows came down and the vehicle came to an abrupt halt in the middle of the road. A message came on to the effect that the electric system had failed. The vehicle was not driveable and was towed to the Audi Dealership (South Coast Audi, Santa Ana, CA) the same day. I was very concerned about this issue and so contacted both the dealership and Audi USA to request that it be investigated without delay given this issue could endanger lives or cause ser…

Owner-reported narrative. Look up ODI 11467453 at NHTSA ↗

Owner report 11465690 · 2022-05-23 (May 23, 2022)

We were driving home on the interstate when suddenly we got an “Electrical system malfunction. Safely stop vehicle!” notification. We pulled over to the shoulder and were able to restart the vehicle but the check engine light was on. We were able to get to the nearest exit when the error appeared again. This time as I was pulling over, the screen went blank and I completely lost power to the vehicle. Thankfully this occurred in a very remote area and there were not a lot of cars around. If this had happened at a place without a shoulder (ex a …

Owner-reported narrative. Look up ODI 11465690 at NHTSA ↗

Owner report 11473456 · 2022-07-11 (July 11, 2022)

Car jerks strongly when slightly accelerate on an incline. This jerking happened 2 more times. After 10 minutes driving on highway, car dashboard shown Electrical System: Malfunction and forced immediate exit off highway. We were on road trip and have to disable hybrid system and hoped no more car malfunction for the next 600 miles home. Took car to 2 service dealers and none could find error codes. Similar experience from this user that also took their Q5e to same McDonald Audi Denver https://www.audiworld.com/forums/q5-sq5-mkii-discussion-218…

Owner-reported narrative. Look up ODI 11473456 at NHTSA ↗

Owner report 11478016 · 2022-08-07 (August 7, 2022)

1. When parked on a slight incline, vehicle rolls forward (downhill) AFTER shifting from Park to Reverse. Dealership says this is normal, says car will roll forward up to 10 feel even when transmission is in reverse. Appears to be due to a design defect in the electronic transmission. 2. Windows will not open when outside temps are below 20 degrees. Dealership says they have no solution. This car has a bunch of other problems that Audi won’t address, but the above are clear safety issues. Thank you.

Owner-reported narrative. Look up ODI 11478016 at NHTSA ↗

Owner report 11508204 · 2023-02-20 (February 20, 2023)

SEE ATTACHED..................... The attached tell the whole story. When I looked at this car last June, it was the color we wasted. We have looked at so many Audi's, at other dealers, before this, and because of the pandemic they were very short on stock.. My last three SUV's always had all the safety equipment. The issue here is they didn't tell show us the window sticker and it was not a round.us about the missing safety equipment, We have had this vehicle about 6 months and it is VERY UNSAFE to drive. we have had several close calls, …

Owner-reported narrative. Look up ODI 11508204 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2022

2023

2024

2025

2022: 5; 2023: 2; 2024: 1; 2025: 1

First model yearSecond model year

Year-by-year records

Audi Q5 SPORTBACK model-year comparison
Model year	Complaints	Recalls	Change in recalls
2022	23	5	Not available
2023	6	2	-3
2024	0	1	-1
2025	0	1	0

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

29 unique complaints in this selection. Analysis snapshot: 2026-10-01.

13.8%Usable mileage4 / 29 records

100.0%Valid incident date29 / 29 records

100.0%Valid filing date29 / 29 records

100.0%Ordered incident and filing dates29 / 29 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2022	2023	2024	2025
Engine	730.4% ODI 11473456 Car jerks strongly when slightly accelerate on an incline. This jerking happened 2 more times. After 10 minutes driving on highway, car dashboard shown Electrical System: Malfunction and forced immediate exit off highway. We were on road trip and have to disable hybrid system and hoped no more car malfunction for the next 600 miles home. Took car to 2 service dealers and none could find error codes. Similar experience from this user that also took their Q5e to same McDonald Audi Denver https://www.audiworld.com/forums/q5-sq5-mkii-discussion-218… Look up ODI 11473456 at NHTSA ↗	116.7% ODI 11494963 [VIN removed] New Car with ReCall beign sold by the dealer. Look up ODI 11494963 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Electrical System	626.1% ODI 11465690 We were driving home on the interstate when suddenly we got an “Electrical system malfunction. Safely stop vehicle!” notification. We pulled over to the shoulder and were able to restart the vehicle but the check engine light was on. We were able to get to the nearest exit when the error appeared again. This time as I was pulling over, the screen went blank and I completely lost power to the vehicle. Thankfully this occurred in a very remote area and there were not a lot of cars around. If this had happened at a place without a shoulder (ex a … Look up ODI 11465690 at NHTSA ↗	116.7% ODI 11550997 · 856 mi The contact owns a 2023 Audi Q5. The contact stated that while using the liftgate to load or unload the rear cargo compartment, the motion-sensor used to activate the liftgate would close or open the liftgate due to the slightest movement. The contact stated that he had been struck on the head by the liftgate after barely moving his foot near the sensor while loading the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no fix for the failure. The manufacturer had not been informe… Look up ODI 11550997 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Service Brakes	521.7% ODI 11461934 Incident happened on 4/24/2022 ~ 10:00 AM. Stopped at a red traffic light. An error message 'Brake malfunction' showed up on the dashboard screen. After traffic light turned green, vehicle was unresponsive when gas peddle was pressed. After the engine was restarted twice, vehicle started to move but engine light was on. Look up ODI 11461934 at NHTSA ↗	116.7% ODI 11530395 · 1,030 mi The contact owns a 2023 Audi Q3. The contact stated that while driving approximately 5 MPH over a speed pump the driver pressed the brake pedal while approaching a stop sign when suddenly the vehicle accelerated forward at a high rate of speed and crashed into a fence and brick wall. During the crash, the driver sustained a fractured nose, head and face lacerations, neck and lumbar pains, and a right arm laceration which required stitches. The front passenger sustained neck, lumbar and chest injuries. Both occupants required immediate medical t… Look up ODI 11530395 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Unknown Or Other	521.7% ODI 11440566 The rear view camera fails during use. Frozen Images and black screens Look up ODI 11440566 at NHTSA ↗	116.7% ODI 11498255 Once the car is programmed to open/close your garage door, the car must be running in order to use this feature. This means that you must start the car BEFORE opening the garage door when you want to pull out and likewise you need to close the garage door before turning off the motor when you pull into the garage. I consider this a safety defect. The garage door should always be open before you start the car and the car should be off before you close the door. Look up ODI 11498255 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Power Train	313.0% ODI 11473456 Car jerks strongly when slightly accelerate on an incline. This jerking happened 2 more times. After 10 minutes driving on highway, car dashboard shown Electrical System: Malfunction and forced immediate exit off highway. We were on road trip and have to disable hybrid system and hoped no more car malfunction for the next 600 miles home. Took car to 2 service dealers and none could find error codes. Similar experience from this user that also took their Q5e to same McDonald Audi Denver https://www.audiworld.com/forums/q5-sq5-mkii-discussion-218… Look up ODI 11473456 at NHTSA ↗	116.7% ODI 11501976 Brand new vehicle with less than 1000 miles. Whenever I take an exit from highyway vehicle's rear wheel slips and shakes. It shakes and slips when I change lanes in a curvy highway such as Hardy Toll Road in Houston. Happened several times. I am taking it to the dealer this week to have it checked out. I suspect that a recall may be needed here! Look up ODI 11501976 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Forward Collision Avoidance: Automatic Emergency Braking	313.0% ODI 11467453 On June 1 2022, Driving at a speed of approx 20 MPH, the car brakes came on suddenly, 4 windows came down and the vehicle came to an abrupt halt in the middle of the road. A message came on to the effect that the electric system had failed. The vehicle was not driveable and was towed to the Audi Dealership (South Coast Audi, Santa Ana, CA) the same day. I was very concerned about this issue and so contacted both the dealership and Audi USA to request that it be investigated without delay given this issue could endanger lives or cause ser… Look up ODI 11467453 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Lane Departure: Warning	313.0% ODI 11491652 The issues all relate to Audi's "Pre-Sense" system. On several occasions the car has either pulled hard and caused me to swerve - apparently incorrectly sensing that I am veering out of my lane - or has stopped suddenly - apparently incorrectly sensing that I was about to hit (or be hit by) something. These incidents have happened on the freeway, narrow mountain roads and side streets. All of these incidents could have caused serious serious bodily injury or death to persons and/or damage to property. I have been in touch with Audi numerous tim… Look up ODI 11491652 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Back Over Prevention: Rearview System Braking	28.7% ODI 11440566 The rear view camera fails during use. Frozen Images and black screens Look up ODI 11440566 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	Too few reports for a range	856 mi	1 (sparse)	ODI 11550997 · 856 mi The contact owns a 2023 Audi Q5. The contact stated that while using the liftgate to load or unload the rear cargo compartment, the motion-sensor used to activate the liftgate would close or open the liftgate due to the slightest movement. The contact stated that he had been struck on the head by the liftgate after barely moving his foot near the sensor while loading the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no fix for the failure. The manufacturer had not been informe… Look up ODI 11550997 at NHTSA ↗
Service Brakes	Too few reports for a range	3,015 mi	2 (sparse)	ODI 11510008 · 5,000 mi The contact owns a 2022 Audi Q5. The contact stated while driving 65 MPH, the brake failure warning light illuminated. Additionally, the doors locked independently, and the windows independently rolled down. The contact attempted to depress the brake pedal; however, the brake pedal was extremely firm. The contact was able to stop the vehicle on the side of the road and turned off the vehicle. The contact waited for the vehicle to cool down before restarting the vehicle. The vehicle was taken to the dealer to be diagnosed; however, the dealer fo… Look up ODI 11510008 at NHTSA ↗ ODI 11530395 · 1,030 mi The contact owns a 2023 Audi Q3. The contact stated that while driving approximately 5 MPH over a speed pump the driver pressed the brake pedal while approaching a stop sign when suddenly the vehicle accelerated forward at a high rate of speed and crashed into a fence and brick wall. During the crash, the driver sustained a fractured nose, head and face lacerations, neck and lumbar pains, and a right arm laceration which required stitches. The front passenger sustained neck, lumbar and chest injuries. Both occupants required immediate medical t… Look up ODI 11530395 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	25V294000	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	26V266000	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09	None	No examples available for this selection.
2026-10 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 21 complaints · 2023: 4 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	17	21	21
2023	4	4	4

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	21	0	2
2023	4	0	2

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Engine	Electrical System	Service Brakes	Unknown Or Other	Power Train	Forward Collision Avoidance: Automatic Emergency Braking	Lane Departure: Warning	Back Over Prevention: Rearview System Braking
Engine	—	2 ODI 11473456 Car jerks strongly when slightly accelerate on an incline. This jerking happened 2 more times. After 10 minutes driving on highway, car dashboard shown Electrical System: Malfunction and forced immediate exit off highway. We were on road trip and have to disable hybrid system and hoped no more car malfunction for the next 600 miles home. Took car to 2 service dealers and none could find error codes. Similar experience from this user that also took their Q5e to same McDonald Audi Denver https://www.audiworld.com/forums/q5-sq5-mkii-discussion-218… Look up ODI 11473456 at NHTSA ↗ ODI 11499087 I had Recall 22V573 performed in November 2022 (see attached service record), and they found no evidence of metal in the engine. Approximately 1,000 miles later my car stopped working suddenly on the highway while driving 65 miles an hour with no warning, except 30 seconds before when some warnings flashed and back smoke started coming out the back. It was completely inoperable. This is extremely dangerous as someone could have run into me from behind. I had to push the vehicle off the highway, which is also extremely dangerous. Audi Roadside w… Look up ODI 11499087 at NHTSA ↗	0	0	2 ODI 11473456 Car jerks strongly when slightly accelerate on an incline. This jerking happened 2 more times. After 10 minutes driving on highway, car dashboard shown Electrical System: Malfunction and forced immediate exit off highway. We were on road trip and have to disable hybrid system and hoped no more car malfunction for the next 600 miles home. Took car to 2 service dealers and none could find error codes. Similar experience from this user that also took their Q5e to same McDonald Audi Denver https://www.audiworld.com/forums/q5-sq5-mkii-discussion-218… Look up ODI 11473456 at NHTSA ↗ ODI 11481014 With just 800 miles on the vehicle after only having had it for 3 weeks after purchase, we were on the highway at 11pm at night and the engine started violently shaking to the point that the vehicle was undriveable; the emergency warnings on the dashboard came on, and the more we accelerated the more the vehicle shook. The longer we drove it to get to an emergency exit, the more it started shaking. Within about 30-60 seconds the car became completely undriveable. We were told conflicting things from the Audi service center and their technician… Look up ODI 11481014 at NHTSA ↗	0	0	0
Electrical System	2 ODI 11473456 Car jerks strongly when slightly accelerate on an incline. This jerking happened 2 more times. After 10 minutes driving on highway, car dashboard shown Electrical System: Malfunction and forced immediate exit off highway. We were on road trip and have to disable hybrid system and hoped no more car malfunction for the next 600 miles home. Took car to 2 service dealers and none could find error codes. Similar experience from this user that also took their Q5e to same McDonald Audi Denver https://www.audiworld.com/forums/q5-sq5-mkii-discussion-218… Look up ODI 11473456 at NHTSA ↗ ODI 11499087 I had Recall 22V573 performed in November 2022 (see attached service record), and they found no evidence of metal in the engine. Approximately 1,000 miles later my car stopped working suddenly on the highway while driving 65 miles an hour with no warning, except 30 seconds before when some warnings flashed and back smoke started coming out the back. It was completely inoperable. This is extremely dangerous as someone could have run into me from behind. I had to push the vehicle off the highway, which is also extremely dangerous. Audi Roadside w… Look up ODI 11499087 at NHTSA ↗	—	1 ODI 11493881 A 2022 Audi Q5 PHEV abruptly stopped and displayed three warning lights on the dashboard (electrical system malfunction, drive system malfunction, and check engine light). Car was unable to move. Had the car abruptly stopped on a highway, a serious accident may have occurred. There were no prior warnings. After restarting the car several times, the malfunction messages disappeared and the check engine light stayed on. The driver drove it less than 5 miles to the dealership after contacting the dealership to provide advance notice of the car’s… Look up ODI 11493881 at NHTSA ↗	1 ODI 11493881 A 2022 Audi Q5 PHEV abruptly stopped and displayed three warning lights on the dashboard (electrical system malfunction, drive system malfunction, and check engine light). Car was unable to move. Had the car abruptly stopped on a highway, a serious accident may have occurred. There were no prior warnings. After restarting the car several times, the malfunction messages disappeared and the check engine light stayed on. The driver drove it less than 5 miles to the dealership after contacting the dealership to provide advance notice of the car’s… Look up ODI 11493881 at NHTSA ↗	1 ODI 11473456 Car jerks strongly when slightly accelerate on an incline. This jerking happened 2 more times. After 10 minutes driving on highway, car dashboard shown Electrical System: Malfunction and forced immediate exit off highway. We were on road trip and have to disable hybrid system and hoped no more car malfunction for the next 600 miles home. Took car to 2 service dealers and none could find error codes. Similar experience from this user that also took their Q5e to same McDonald Audi Denver https://www.audiworld.com/forums/q5-sq5-mkii-discussion-218… Look up ODI 11473456 at NHTSA ↗	1 ODI 11467453 On June 1 2022, Driving at a speed of approx 20 MPH, the car brakes came on suddenly, 4 windows came down and the vehicle came to an abrupt halt in the middle of the road. A message came on to the effect that the electric system had failed. The vehicle was not driveable and was towed to the Audi Dealership (South Coast Audi, Santa Ana, CA) the same day. I was very concerned about this issue and so contacted both the dealership and Audi USA to request that it be investigated without delay given this issue could endanger lives or cause ser… Look up ODI 11467453 at NHTSA ↗	0	0
Service Brakes	0	1 ODI 11493881 A 2022 Audi Q5 PHEV abruptly stopped and displayed three warning lights on the dashboard (electrical system malfunction, drive system malfunction, and check engine light). Car was unable to move. Had the car abruptly stopped on a highway, a serious accident may have occurred. There were no prior warnings. After restarting the car several times, the malfunction messages disappeared and the check engine light stayed on. The driver drove it less than 5 miles to the dealership after contacting the dealership to provide advance notice of the car’s… Look up ODI 11493881 at NHTSA ↗	—	2 ODI 11478016 1. When parked on a slight incline, vehicle rolls forward (downhill) AFTER shifting from Park to Reverse. Dealership says this is normal, says car will roll forward up to 10 feel even when transmission is in reverse. Appears to be due to a design defect in the electronic transmission. 2. Windows will not open when outside temps are below 20 degrees. Dealership says they have no solution. This car has a bunch of other problems that Audi won’t address, but the above are clear safety issues. Thank you. Look up ODI 11478016 at NHTSA ↗ ODI 11493881 A 2022 Audi Q5 PHEV abruptly stopped and displayed three warning lights on the dashboard (electrical system malfunction, drive system malfunction, and check engine light). Car was unable to move. Had the car abruptly stopped on a highway, a serious accident may have occurred. There were no prior warnings. After restarting the car several times, the malfunction messages disappeared and the check engine light stayed on. The driver drove it less than 5 miles to the dealership after contacting the dealership to provide advance notice of the car’s… Look up ODI 11493881 at NHTSA ↗	1 ODI 11478016 1. When parked on a slight incline, vehicle rolls forward (downhill) AFTER shifting from Park to Reverse. Dealership says this is normal, says car will roll forward up to 10 feel even when transmission is in reverse. Appears to be due to a design defect in the electronic transmission. 2. Windows will not open when outside temps are below 20 degrees. Dealership says they have no solution. This car has a bunch of other problems that Audi won’t address, but the above are clear safety issues. Thank you. Look up ODI 11478016 at NHTSA ↗	1 ODI 11500373 Accident occurred in the parking lot as I was trying to park, sudden unintended acceleration occurred that caused the car to hit the building. Neither front nor back airbags deployed, as well as the automatic emergency break of the collision safety system did not work or activated to stop the car. Both my wife and I were hospitalized. The Auto emergency system of the Audi Q5 is not reliable, and the need for recall. Look up ODI 11500373 at NHTSA ↗	0	0
Unknown Or Other	0	1 ODI 11493881 A 2022 Audi Q5 PHEV abruptly stopped and displayed three warning lights on the dashboard (electrical system malfunction, drive system malfunction, and check engine light). Car was unable to move. Had the car abruptly stopped on a highway, a serious accident may have occurred. There were no prior warnings. After restarting the car several times, the malfunction messages disappeared and the check engine light stayed on. The driver drove it less than 5 miles to the dealership after contacting the dealership to provide advance notice of the car’s… Look up ODI 11493881 at NHTSA ↗	2 ODI 11478016 1. When parked on a slight incline, vehicle rolls forward (downhill) AFTER shifting from Park to Reverse. Dealership says this is normal, says car will roll forward up to 10 feel even when transmission is in reverse. Appears to be due to a design defect in the electronic transmission. 2. Windows will not open when outside temps are below 20 degrees. Dealership says they have no solution. This car has a bunch of other problems that Audi won’t address, but the above are clear safety issues. Thank you. Look up ODI 11478016 at NHTSA ↗ ODI 11493881 A 2022 Audi Q5 PHEV abruptly stopped and displayed three warning lights on the dashboard (electrical system malfunction, drive system malfunction, and check engine light). Car was unable to move. Had the car abruptly stopped on a highway, a serious accident may have occurred. There were no prior warnings. After restarting the car several times, the malfunction messages disappeared and the check engine light stayed on. The driver drove it less than 5 miles to the dealership after contacting the dealership to provide advance notice of the car’s… Look up ODI 11493881 at NHTSA ↗	—	1 ODI 11478016 1. When parked on a slight incline, vehicle rolls forward (downhill) AFTER shifting from Park to Reverse. Dealership says this is normal, says car will roll forward up to 10 feel even when transmission is in reverse. Appears to be due to a design defect in the electronic transmission. 2. Windows will not open when outside temps are below 20 degrees. Dealership says they have no solution. This car has a bunch of other problems that Audi won’t address, but the above are clear safety issues. Thank you. Look up ODI 11478016 at NHTSA ↗	0	0	1 ODI 11440566 The rear view camera fails during use. Frozen Images and black screens Look up ODI 11440566 at NHTSA ↗
Power Train	2 ODI 11473456 Car jerks strongly when slightly accelerate on an incline. This jerking happened 2 more times. After 10 minutes driving on highway, car dashboard shown Electrical System: Malfunction and forced immediate exit off highway. We were on road trip and have to disable hybrid system and hoped no more car malfunction for the next 600 miles home. Took car to 2 service dealers and none could find error codes. Similar experience from this user that also took their Q5e to same McDonald Audi Denver https://www.audiworld.com/forums/q5-sq5-mkii-discussion-218… Look up ODI 11473456 at NHTSA ↗ ODI 11481014 With just 800 miles on the vehicle after only having had it for 3 weeks after purchase, we were on the highway at 11pm at night and the engine started violently shaking to the point that the vehicle was undriveable; the emergency warnings on the dashboard came on, and the more we accelerated the more the vehicle shook. The longer we drove it to get to an emergency exit, the more it started shaking. Within about 30-60 seconds the car became completely undriveable. We were told conflicting things from the Audi service center and their technician… Look up ODI 11481014 at NHTSA ↗	1 ODI 11473456 Car jerks strongly when slightly accelerate on an incline. This jerking happened 2 more times. After 10 minutes driving on highway, car dashboard shown Electrical System: Malfunction and forced immediate exit off highway. We were on road trip and have to disable hybrid system and hoped no more car malfunction for the next 600 miles home. Took car to 2 service dealers and none could find error codes. Similar experience from this user that also took their Q5e to same McDonald Audi Denver https://www.audiworld.com/forums/q5-sq5-mkii-discussion-218… Look up ODI 11473456 at NHTSA ↗	1 ODI 11478016 1. When parked on a slight incline, vehicle rolls forward (downhill) AFTER shifting from Park to Reverse. Dealership says this is normal, says car will roll forward up to 10 feel even when transmission is in reverse. Appears to be due to a design defect in the electronic transmission. 2. Windows will not open when outside temps are below 20 degrees. Dealership says they have no solution. This car has a bunch of other problems that Audi won’t address, but the above are clear safety issues. Thank you. Look up ODI 11478016 at NHTSA ↗	1 ODI 11478016 1. When parked on a slight incline, vehicle rolls forward (downhill) AFTER shifting from Park to Reverse. Dealership says this is normal, says car will roll forward up to 10 feel even when transmission is in reverse. Appears to be due to a design defect in the electronic transmission. 2. Windows will not open when outside temps are below 20 degrees. Dealership says they have no solution. This car has a bunch of other problems that Audi won’t address, but the above are clear safety issues. Thank you. Look up ODI 11478016 at NHTSA ↗	—	0	0	0
Forward Collision Avoidance: Automatic Emergency Braking	0	1 ODI 11467453 On June 1 2022, Driving at a speed of approx 20 MPH, the car brakes came on suddenly, 4 windows came down and the vehicle came to an abrupt halt in the middle of the road. A message came on to the effect that the electric system had failed. The vehicle was not driveable and was towed to the Audi Dealership (South Coast Audi, Santa Ana, CA) the same day. I was very concerned about this issue and so contacted both the dealership and Audi USA to request that it be investigated without delay given this issue could endanger lives or cause ser… Look up ODI 11467453 at NHTSA ↗	1 ODI 11500373 Accident occurred in the parking lot as I was trying to park, sudden unintended acceleration occurred that caused the car to hit the building. Neither front nor back airbags deployed, as well as the automatic emergency break of the collision safety system did not work or activated to stop the car. Both my wife and I were hospitalized. The Auto emergency system of the Audi Q5 is not reliable, and the need for recall. Look up ODI 11500373 at NHTSA ↗	0	0	—	1 ODI 11491652 The issues all relate to Audi's "Pre-Sense" system. On several occasions the car has either pulled hard and caused me to swerve - apparently incorrectly sensing that I am veering out of my lane - or has stopped suddenly - apparently incorrectly sensing that I was about to hit (or be hit by) something. These incidents have happened on the freeway, narrow mountain roads and side streets. All of these incidents could have caused serious serious bodily injury or death to persons and/or damage to property. I have been in touch with Audi numerous tim… Look up ODI 11491652 at NHTSA ↗	0
Lane Departure: Warning	0	0	0	0	0	1 ODI 11491652 The issues all relate to Audi's "Pre-Sense" system. On several occasions the car has either pulled hard and caused me to swerve - apparently incorrectly sensing that I am veering out of my lane - or has stopped suddenly - apparently incorrectly sensing that I was about to hit (or be hit by) something. These incidents have happened on the freeway, narrow mountain roads and side streets. All of these incidents could have caused serious serious bodily injury or death to persons and/or damage to property. I have been in touch with Audi numerous tim… Look up ODI 11491652 at NHTSA ↗	—	0
Back Over Prevention: Rearview System Braking	0	0	0	1 ODI 11440566 The rear view camera fails during use. Frozen Images and black screens Look up ODI 11440566 at NHTSA ↗	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

5 patterns with matching reports.

Warning lights and dashboard alerts

4 mentions · 13.8% of complaints

Median mileage: 5,000 mi (1 usable records).

ODI 11465690

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ODI 11493881

A 2022 Audi Q5 PHEV abruptly stopped and displayed three warning lights on the dashboard (electrical system malfunction, drive system malfunction, and check engine light). Car was unable to move. Had the car abruptly stopped on a highway, a serious accident may have occurred. There were no prior warnings. After restarting the car several times, the malfunction messages disappeared and the check engine light stayed on. The driver drove it less than 5 miles to the dealership after contacting the dealership to provide advance notice of the car’s…

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ODI 11505694

The vehicle’s engine failed and ignited a fire. There is an active safety recall for the engine connecting rod of this vehicle. NHTSA recall number, 22V753. My husband was assigned a loaner vehicle owned by Audi Ontario with an active manufacture safety recall. The dealership was aware of the recall. The recall was not disclosed and the defective vehicle had not been inspected or repaired by Audio Ontario. My husband and my 3 year son were in the defective vehicle on the freeway when it malfunctioned. The engine burst into flames and began to…

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Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

3 mentions · 10.3% of complaints

Median mileage: 3,015 mi (2 usable records).

ODI 11493881

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ODI 11510008 · 5,000 mi

The contact owns a 2022 Audi Q5. The contact stated while driving 65 MPH, the brake failure warning light illuminated. Additionally, the doors locked independently, and the windows independently rolled down. The contact attempted to depress the brake pedal; however, the brake pedal was extremely firm. The contact was able to stop the vehicle on the side of the road and turned off the vehicle. The contact waited for the vehicle to cool down before restarting the vehicle. The vehicle was taken to the dealer to be diagnosed; however, the dealer fo…

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ODI 11530395 · 1,030 mi

The contact owns a 2023 Audi Q3. The contact stated that while driving approximately 5 MPH over a speed pump the driver pressed the brake pedal while approaching a stop sign when suddenly the vehicle accelerated forward at a high rate of speed and crashed into a fence and brick wall. During the crash, the driver sustained a fractured nose, head and face lacerations, neck and lumbar pains, and a right arm laceration which required stitches. The front passenger sustained neck, lumbar and chest injuries. Both occupants required immediate medical t…

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Matching rule

Hard or delayed shifting

1 mentions · 3.4% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11473456

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Matching rule

Stalling or loss of power

1 mentions · 3.4% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11465690

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Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

1 mentions · 3.4% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11508204

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Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b