PASSENGER'S CLOTHING CAN UNKNOWINGLY BECOME CAUGHT IN THE FORWARD HANDRAILS AT BUS DOORS WHEN EXITING THE BUS.
Consequence: WHEN A PASSENGER'S CLOTHING BECOMES CAUGHT IN THE HANDRAIL, AND THE BUS DRIVER CLOSES THE DOOR AND PUTS THE VEHICLE IN MOTION, THE INDIVIDUAL IS SUBJECT TO BEING DRAGGED BY THE BUS. THIS CAN RESULT IN SERIOUS INJURY OR DEATH.
Remedy: OWNERS WILL BE DIRECTED TO REMOVE ALL FORWARD HANDRAILS. PROVISIONS WILL BE MADE FOR THOSE OWNERS OPERATING IN STATES WHICH MANDATE A FORWARD HANDRAIL THAT A REPLACEMENT HANDRAIL WILL BE PROVIDED.
THE AISLE SIDE STYROFOAM KNEE PADS ON THE SUBJECT BARRIERS ARE 11" WIDE AND NOT 14.5" AS REQUIRED BY FMVSS NO. 222, "SCHOOL BUS PASSENGER SEATING AND CRASH PROTECTION."
Consequence: CONSEQUENCE OF NON-COMPLIANCE: THIS CONDITION COULD INCREASE THE POTENTIAL FOR INJURY IN A VEHICLE ACCIDENT.
Remedy: DEALERS WILL REPLACE THE INCORRECT PAD WITH THE CORRECT 14.5" KNEE PAD.
VEHICLE DESCRIPTION: SCHOOL BUSES EQUIPPED WITH BOSTROM DRIVER'S SEAT MODEL F222 OR BOSTRUM "ROUTEMASTER" SEAT. BLUE BIRD OPTION 2821 OR 2824. THE SEAT PEDESTALS ARE FATIGUE CRACKING ADJACENT TO THE WELD WHICH SECURES THE PEDESTAL'S UPPER PLATE TO THE UPPER, TELESCOPING PORTION OF THE ADJUSTABLE COLUMN SUPPORT.
Consequence: THE UPPER MOUNTING PLATE AND SEAT UPPER GRADUALLY BECOMES LOOSE RESULTING IN THE UPPER PLATE DETACHING FROM THE SUPPORTING COLUMN AND THE SEAT CAN FALL FROM ITS MOUNTING. THIS CAN RESULT IN PERSONAL INJURY TO THE DRIVER.
Remedy: DEALERS WILL REPAIR THESE PEDESTALS WITH A NEWLY DESIGNED PEDESTAL BRACKET KIT.
THE FLOOR LINE HANDRAIL BRACKET CAN EXPAND DURING USE AND CREATE AN OPENING WHICH COULD ENTRAP COAT STRINGS, ETC. AND OTHER ARTICLES OF CLOTHING.
Consequence: WHEN A PASSENGER'S CLOTHING BECOMES CAUGHT IN THE HANDRAIL, AND THE BUS DRIVER CLOSES THE DOOR AND PUTS THE VEHICLE IN MOTION,THE INDIVIDUAL COULD BE DRAGGED BY THE BUS. THIS CAN RESULT IN SERIOUS INJURY OR DEATH.
Remedy: DEALERS WILL REPLACE THE FLAT SPLIT FLOOR LINE BRACKET WITH A ROUND TUBULAR BRACKET.
PASSENGER'S CLOTHING CAN UNKNOWINGLY BECOME CAUGHT IN THE HANDRAILS AT BUS DOORS WHEN EXITING THE BUS.
Consequence: WHEN A PASSENGER'S CLOTHING BECOMES CAUGHT IN THE HANDRAIL, AND THE BUS DRIVER CLOSES THE DOOR AND PUTS THE VEHICLE IN MOTION, THE INDIVIDUAL IS SUBJECT TO BEING DRAGGED BY THE BUS. THIS CAN RESULT IN SERIOUS INJURY OR DEATH.
Remedy: REPLACE OR REPOSITION THE HANDRAILS TO STOP CLOTHING FROM BEING CAUGHT.
Reported: 1996-01-23 (January 23, 1996) · Model years: 1995
THE WRONG CIRCUIT BREAKER WAS INSTALLED IN THE ELECTRICAL PANEL WHICH COULD CAUSE AN INTERRUPTION OF THE 8-LIGHT WARNING SYSTEM.
Consequence: THE 8-LIGHT WARNING SYSTEM WOULD STOP FUNCTIONING WHILE DISCHARGING PASSENGERS INCREASING THE RISK OF A VEHICLE ACCIDENT OR AN EXITING PASSENGER BEING STRUCK BY AN ONCOMING VEHICLE.
Remedy: OWNERS WILL BE NOTIFIED TO CHECK AND REPLACE AS NECESSARY THE CIRCUIT BREAKERS. OWNERS CAN ALSO HAVE THESE CIRCUIT BREAKERS CHECKED AND REPLACED AT AN AUTHORIZED DEALER.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
3 unique complaints in this selection. Analysis snapshot: 2026-10-01.
100.0%Usable mileage3 / 3 records
100.0%Valid incident date3 / 3 records
100.0%Valid filing date3 / 3 records
100.0%Ordered incident and filing dates3 / 3 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
1990
1991
1992
1993
1994
1995
1996
2002
2004
Service Brakes
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
00.0%
No examples available for this selection.
150.0%ODI 10465635 · 57,000 mi
TRUCK HAS ONLY 57,000 MILES & BRAKE LINES LOOK AS THO THEY ARE READY TO BREAK BECAUSE OF EXCESSIVE RUST. I PULL HORSE TRAILERS &BRAKE AM CONCERNED ABOUT BRAKE SAFETY. AFTER READING ABOUT ALL THE COMPLAINTS ABOUT THE BRAKE LINES, WHAT SHOULD I DO? BRAKE PEDAL WENT RIGHT TO FLOOR. ALMOST CRASHED! *TR
WE HAD A SNOW STORM THAT NIGHT. TEMPERATURES BELOW FREEZING. EXTREME HIGH WINDS. I CAME OUT NEXT MORNING AND MY WINDOW WAS SHATTERED IN A MILLION PIECES INSIDE MY CAR (NO GLASS ON OUTSIDE OF VEHICLE AT ALL). I KNOW THAT THE GMC ENVOY HAD THIS VERY SAME DEFECT. NO ONE HAD BEEN PARKED BESIDE ME, NO FOOTPRINTS OR EVIDENCE OF MISCHIEF, NO FOREIGN OBJECTS INSIDE OF CAR (EXCEPT GLASS). *TR
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Service Brakes
Too few reports for a range
57,000 mi
1 (sparse)
ODI 10465635 · 57,000 mi
TRUCK HAS ONLY 57,000 MILES & BRAKE LINES LOOK AS THO THEY ARE READY TO BREAK BECAUSE OF EXCESSIVE RUST. I PULL HORSE TRAILERS &BRAKE AM CONCERNED ABOUT BRAKE SAFETY. AFTER READING ABOUT ALL THE COMPLAINTS ABOUT THE BRAKE LINES, WHAT SHOULD I DO? BRAKE PEDAL WENT RIGHT TO FLOOR. ALMOST CRASHED! *TR
WE HAD A SNOW STORM THAT NIGHT. TEMPERATURES BELOW FREEZING. EXTREME HIGH WINDS. I CAME OUT NEXT MORNING AND MY WINDOW WAS SHATTERED IN A MILLION PIECES INSIDE MY CAR (NO GLASS ON OUTSIDE OF VEHICLE AT ALL). I KNOW THAT THE GMC ENVOY HAD THIS VERY SAME DEFECT. NO ONE HAD BEEN PARKED BESIDE ME, NO FOOTPRINTS OR EVIDENCE OF MISCHIEF, NO FOREIGN OBJECTS INSIDE OF CAR (EXCEPT GLASS). *TR
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2002: 0 complaints · 2004: 0 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2002
0
0
0
2004
0
0
0
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2002
1
0
0
2004
2
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Service Brakes
Steering
Visibility:Glass, Side/Rear
Service Brakes
—
0
0
Steering
0
—
0
Visibility:Glass, Side/Rear
0
0
—
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
2 patterns with matching reports.
Brake response concerns
1 mentions · 33.3% of complaints
Median mileage: 57,000 mi (1 usable records).
ODI 10465635 · 57,000 mi
TRUCK HAS ONLY 57,000 MILES & BRAKE LINES LOOK AS THO THEY ARE READY TO BREAK BECAUSE OF EXCESSIVE RUST. I PULL HORSE TRAILERS &BRAKE AM CONCERNED ABOUT BRAKE SAFETY. AFTER READING ABOUT ALL THE COMPLAINTS ABOUT THE BRAKE LINES, WHAT SHOULD I DO? BRAKE PEDAL WENT RIGHT TO FLOOR. ALMOST CRASHED! *TR