Explore the records behind recurring owner reports.
Key facts
9 owner complaints analyzed
1 distinct recall campaigns
49,500 mi median reported failure mileage
Scope: 2013 to 2016 model years. Data updated: . 8 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Owner-reported patterns
Most common problems
Engine is the most frequently named component, appearing in 2 of 9 complaints (22.2%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Fuel system concerns
2
22.2%
Engine operation
1
11.1%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
2
25,000 to 49,999
2
50,000 to 74,999
2
75,000 to 99,999
1
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
2
25,000 to 49,999
2
50,000 to 74,999
2
75,000 to 99,999
1
100,000 to 149,999
1
150,000 and above
0
Under 25,000: 2; 25,000 to 49,999: 2; 50,000 to 74,999: 2; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2016
1
2017
3
2018
4
2019
1
Complaints over time data
Category
Count
2016
1
2017
3
2018
4
2019
1
2016: 1; 2017: 3; 2018: 4; 2019: 1
Pattern summary
Engine leads the component reports. Fuel system concerns appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
HIGH PRESSURE FUEL PUMP THE CAR STARTED SHAKING WHILE DRIVING LOST POWER CAR WENT INTO LIMP MODE AND KEPT SHAKING. THE CAR WOULD NOT EXCEED 10 MPH AND CREATED A SAFETY ISSUE
I WOULD BE DRIVING THE VEHICLE AND AT A RANDOM TIME IT WOULD JERK VIOLENTLY AND THEN SLOW WHILE IN TRAFFIC ON THE FREEWAY. THE CAR WOULD GO INTO 'LIMP MODE" AND GIVE A 'DRIVETRAIN MALFUNCTION' ERROR. I RESEARCHED THIS ERROR ONLINE AND IT SEEMED IT COULD BE ANY NUMBER OF THINGS. THE FIRST COUPLE TIMES IT HAPPENED IT WENT AWAY UPON THE CAR BEING OFF. IT HAPPENED A COUPLE MORE TIMES BEFORE THE 'CHECK ENGINE' LIGHT CAME ON WITH THE 'DRIVETRAIN MALFUNCTION' ERROR ON THE CAR'S INFO CENTER. EACH TIME IT INVOLVED A VIOLENT JERKING OF THE CAR AND …
I WAS DRIVING MY BMW 550 XI ON THE HIGHWAY AT 70 MPH WHEN I HAD WHAT WAS TERMED BY THE BMW SERVICE TECHNICIAN AS A "CATASTROPHIC ENGINE FAILURE". AS I WAS DRIVING DOWN THE HIGHWAY AT I SUDDENLY LOST ALL POWER TO THE DRIVE TRAIN. I IMMEDIATELY HAD TO TAKE EVASIVE ACTION TO AVOID AN ACCIDENT AS ON A BUSY HIGHWAY IN CHICAGO AND SUDDEN LOSS OF POWER IS DANGEROUS. I WAS ABLE TO GET STOPPED AT THE SIDE OF THE ROAD AND WAS UNABLE TO RESTART THE ENGINE. I THEN HAD THE VEHICLE TOWED TO BMW OF ORLAND PARK WHERE THE SERVICE TECHNICIAN DISMANTLED MY E…
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
9 unique complaints in this selection. Analysis snapshot: 2026-10-01.
88.9%Usable mileage8 / 9 records
100.0%Valid incident date9 / 9 records
100.0%Valid filing date9 / 9 records
100.0%Ordered incident and filing dates9 / 9 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2013
2014
2016
Engine
228.6%ODI 11113868 · 115,000 mi
TL* THE CONTACT OWNS A 2013 BMW 550XI. WHILE DRIVING AT ANY SPEED, THE VEHICLE EMITTED SMOKE FROM THE EXHAUST PIPE WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE BMW OF ROANOKE DEALER (2824 FRANKLIN RD SW, ROANOKE, VA 24014, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE VALVE STEM SEAL IN THE ENGINE NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE OCCURRENCE WAS A KNOWN FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MIL…
HIGH PRESSURE FUEL PUMP THE CAR STARTED SHAKING WHILE DRIVING LOST POWER CAR WENT INTO LIMP MODE AND KEPT SHAKING. THE CAR WOULD NOT EXCEED 10 MPH AND CREATED A SAFETY ISSUE
BMW 550 XI WAS TRAVELING ON PA TURNPIKE WHEN THE SUNROOF EXPLODED INTO TINY SHARDS OF GLASS. THE CAR WAS GOING THE SPEED LIMIT, OUTSIDE TEMP WAS 24 DEGREES, THE SHADE WAS OPEN WHEN THE SUNROOF EXPLODED. THERE WERE NO ROCKS OR DEBRIS THAT HIT THE SUNROOF. THERE WERE NO CARS IN FRONT OF ME. I WAS NOT TRAVELING UNDER AN OVERPASS.
TL* THE CONTACT OWNS A 2013 BMW 550XI. WHILE THE VEHICLE WAS STATIONARY, THE FRONT PASSENGER DOOR WOULD NOT UNLOCK WHEN PROMPTED. DURING THE FIRST OCCURRENCE OF THE FAILURE, THE VEHICLE REMOTE AUTOMATICALLY UNLOCKED THE FRONT PASSENGER DOOR. THE FAILURE RECURRED AND, OVER TIME, THE REMOTE BECAME COMPLETELY INOPERABLE AND WOULD NOT UNLOCK THE FRONT PASSENGER DOOR. CONSEQUENTLY, THE FRONT PASSENGER DOOR COULD NOT BE UNLOCKED AT ALL. THE VEHICLE WAS TAKEN TO WIDE WORLD OF CARS BMW (124 NY-59, SPRING VALLEY, NEW YORK 10977, [phone removed]). THE VE…
TL* THE CONTACT OWNS A 2013 BMW 550XI. WHILE THE VEHICLE WAS STATIONARY, THE FRONT PASSENGER DOOR WOULD NOT UNLOCK WHEN PROMPTED. DURING THE FIRST OCCURRENCE OF THE FAILURE, THE VEHICLE REMOTE AUTOMATICALLY UNLOCKED THE FRONT PASSENGER DOOR. THE FAILURE RECURRED AND, OVER TIME, THE REMOTE BECAME COMPLETELY INOPERABLE AND WOULD NOT UNLOCK THE FRONT PASSENGER DOOR. CONSEQUENTLY, THE FRONT PASSENGER DOOR COULD NOT BE UNLOCKED AT ALL. THE VEHICLE WAS TAKEN TO WIDE WORLD OF CARS BMW (124 NY-59, SPRING VALLEY, NEW YORK 10977, [phone removed]). THE VE…
BMW 550 XI WAS TRAVELING ON PA TURNPIKE WHEN THE SUNROOF EXPLODED INTO TINY SHARDS OF GLASS. THE CAR WAS GOING THE SPEED LIMIT, OUTSIDE TEMP WAS 24 DEGREES, THE SHADE WAS OPEN WHEN THE SUNROOF EXPLODED. THERE WERE NO ROCKS OR DEBRIS THAT HIT THE SUNROOF. THERE WERE NO CARS IN FRONT OF ME. I WAS NOT TRAVELING UNDER AN OVERPASS.
CAR SOLD IN MINNEAPOLIS, MN WITH "SUMMER" TIRES. DISCLOSURE ON STICKER = "WHEEL & TIRE SET STYLE 464M GR." NO DISCUSSION FROM SALESPERSON ON RISKS OF SUMMER TIRES IN WINTER CONDITIONS. CAR IS NOT SAFE TO DRIVE ON ANY FORM OF ICE / SNOW, WHICH IS OFTEN HALF THE YEAR IN MN.
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Engine
Too few reports for a range
91,250 mi
2 (sparse)
ODI 11113868 · 115,000 mi
TL* THE CONTACT OWNS A 2013 BMW 550XI. WHILE DRIVING AT ANY SPEED, THE VEHICLE EMITTED SMOKE FROM THE EXHAUST PIPE WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE BMW OF ROANOKE DEALER (2824 FRANKLIN RD SW, ROANOKE, VA 24014, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE VALVE STEM SEAL IN THE ENGINE NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE OCCURRENCE WAS A KNOWN FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MIL…
I WAS DRIVING MY BMW 550 XI ON THE HIGHWAY AT 70 MPH WHEN I HAD WHAT WAS TERMED BY THE BMW SERVICE TECHNICIAN AS A "CATASTROPHIC ENGINE FAILURE". AS I WAS DRIVING DOWN THE HIGHWAY AT I SUDDENLY LOST ALL POWER TO THE DRIVE TRAIN. I IMMEDIATELY HAD TO TAKE EVASIVE ACTION TO AVOID AN ACCIDENT AS ON A BUSY HIGHWAY IN CHICAGO AND SUDDEN LOSS OF POWER IS DANGEROUS. I WAS ABLE TO GET STOPPED AT THE SIDE OF THE ROAD AND WAS UNABLE TO RESTART THE ENGINE. I THEN HAD THE VEHICLE TOWED TO BMW OF ORLAND PARK WHERE THE SERVICE TECHNICIAN DISMANTLED MY E…
HIGH PRESSURE FUEL PUMP THE CAR STARTED SHAKING WHILE DRIVING LOST POWER CAR WENT INTO LIMP MODE AND KEPT SHAKING. THE CAR WOULD NOT EXCEED 10 MPH AND CREATED A SAFETY ISSUE
I WOULD BE DRIVING THE VEHICLE AND AT A RANDOM TIME IT WOULD JERK VIOLENTLY AND THEN SLOW WHILE IN TRAFFIC ON THE FREEWAY. THE CAR WOULD GO INTO 'LIMP MODE" AND GIVE A 'DRIVETRAIN MALFUNCTION' ERROR. I RESEARCHED THIS ERROR ONLINE AND IT SEEMED IT COULD BE ANY NUMBER OF THINGS. THE FIRST COUPLE TIMES IT HAPPENED IT WENT AWAY UPON THE CAR BEING OFF. IT HAPPENED A COUPLE MORE TIMES BEFORE THE 'CHECK ENGINE' LIGHT CAME ON WITH THE 'DRIVETRAIN MALFUNCTION' ERROR ON THE CAR'S INFO CENTER. EACH TIME IT INVOLVED A VIOLENT JERKING OF THE CAR AND …
BMW 550 XI WAS TRAVELING ON PA TURNPIKE WHEN THE SUNROOF EXPLODED INTO TINY SHARDS OF GLASS. THE CAR WAS GOING THE SPEED LIMIT, OUTSIDE TEMP WAS 24 DEGREES, THE SHADE WAS OPEN WHEN THE SUNROOF EXPLODED. THERE WERE NO ROCKS OR DEBRIS THAT HIT THE SUNROOF. THERE WERE NO CARS IN FRONT OF ME. I WAS NOT TRAVELING UNDER AN OVERPASS.
BMW 550 XI WAS TRAVELING ON PA TURNPIKE WHEN THE SUNROOF EXPLODED INTO TINY SHARDS OF GLASS. THE CAR WAS GOING THE SPEED LIMIT, OUTSIDE TEMP WAS 24 DEGREES, THE SHADE WAS OPEN WHEN THE SUNROOF EXPLODED. THERE WERE NO ROCKS OR DEBRIS THAT HIT THE SUNROOF. THERE WERE NO CARS IN FRONT OF ME. I WAS NOT TRAVELING UNDER AN OVERPASS.
CAR SOLD IN MINNEAPOLIS, MN WITH "SUMMER" TIRES. DISCLOSURE ON STICKER = "WHEEL & TIRE SET STYLE 464M GR." NO DISCUSSION FROM SALESPERSON ON RISKS OF SUMMER TIRES IN WINTER CONDITIONS. CAR IS NOT SAFE TO DRIVE ON ANY FORM OF ICE / SNOW, WHICH IS OFTEN HALF THE YEAR IN MN.
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2014: 0 complaints · 2016: 1 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2014
0
0
0
2016
1
1
1
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2014
0
0
0
2016
2
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Engine
Fuel/Propulsion System
Unknown Or Other
Electrical System
Latches/Locks/Linkages
Structure:Body
Tires
Wheels
Engine
—
0
0
0
0
0
0
0
Fuel/Propulsion System
0
—
0
0
0
0
0
0
Unknown Or Other
0
0
—
0
0
1ODI 10940013 · 30,000 mi
BMW 550 XI WAS TRAVELING ON PA TURNPIKE WHEN THE SUNROOF EXPLODED INTO TINY SHARDS OF GLASS. THE CAR WAS GOING THE SPEED LIMIT, OUTSIDE TEMP WAS 24 DEGREES, THE SHADE WAS OPEN WHEN THE SUNROOF EXPLODED. THERE WERE NO ROCKS OR DEBRIS THAT HIT THE SUNROOF. THERE WERE NO CARS IN FRONT OF ME. I WAS NOT TRAVELING UNDER AN OVERPASS.
TL* THE CONTACT OWNS A 2013 BMW 550XI. WHILE THE VEHICLE WAS STATIONARY, THE FRONT PASSENGER DOOR WOULD NOT UNLOCK WHEN PROMPTED. DURING THE FIRST OCCURRENCE OF THE FAILURE, THE VEHICLE REMOTE AUTOMATICALLY UNLOCKED THE FRONT PASSENGER DOOR. THE FAILURE RECURRED AND, OVER TIME, THE REMOTE BECAME COMPLETELY INOPERABLE AND WOULD NOT UNLOCK THE FRONT PASSENGER DOOR. CONSEQUENTLY, THE FRONT PASSENGER DOOR COULD NOT BE UNLOCKED AT ALL. THE VEHICLE WAS TAKEN TO WIDE WORLD OF CARS BMW (124 NY-59, SPRING VALLEY, NEW YORK 10977, [phone removed]). THE VE…
TL* THE CONTACT OWNS A 2013 BMW 550XI. WHILE THE VEHICLE WAS STATIONARY, THE FRONT PASSENGER DOOR WOULD NOT UNLOCK WHEN PROMPTED. DURING THE FIRST OCCURRENCE OF THE FAILURE, THE VEHICLE REMOTE AUTOMATICALLY UNLOCKED THE FRONT PASSENGER DOOR. THE FAILURE RECURRED AND, OVER TIME, THE REMOTE BECAME COMPLETELY INOPERABLE AND WOULD NOT UNLOCK THE FRONT PASSENGER DOOR. CONSEQUENTLY, THE FRONT PASSENGER DOOR COULD NOT BE UNLOCKED AT ALL. THE VEHICLE WAS TAKEN TO WIDE WORLD OF CARS BMW (124 NY-59, SPRING VALLEY, NEW YORK 10977, [phone removed]). THE VE…
BMW 550 XI WAS TRAVELING ON PA TURNPIKE WHEN THE SUNROOF EXPLODED INTO TINY SHARDS OF GLASS. THE CAR WAS GOING THE SPEED LIMIT, OUTSIDE TEMP WAS 24 DEGREES, THE SHADE WAS OPEN WHEN THE SUNROOF EXPLODED. THERE WERE NO ROCKS OR DEBRIS THAT HIT THE SUNROOF. THERE WERE NO CARS IN FRONT OF ME. I WAS NOT TRAVELING UNDER AN OVERPASS.
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
3 patterns with matching reports.
Stalling or loss of power
2 mentions · 22.2% of complaints
Median mileage: 65,750 mi (2 usable records).
ODI 11024092 · 64,000 mi
HIGH PRESSURE FUEL PUMP THE CAR STARTED SHAKING WHILE DRIVING LOST POWER CAR WENT INTO LIMP MODE AND KEPT SHAKING. THE CAR WOULD NOT EXCEED 10 MPH AND CREATED A SAFETY ISSUE
I WAS DRIVING MY BMW 550 XI ON THE HIGHWAY AT 70 MPH WHEN I HAD WHAT WAS TERMED BY THE BMW SERVICE TECHNICIAN AS A "CATASTROPHIC ENGINE FAILURE". AS I WAS DRIVING DOWN THE HIGHWAY AT I SUDDENLY LOST ALL POWER TO THE DRIVE TRAIN. I IMMEDIATELY HAD TO TAKE EVASIVE ACTION TO AVOID AN ACCIDENT AS ON A BUSY HIGHWAY IN CHICAGO AND SUDDEN LOSS OF POWER IS DANGEROUS. I WAS ABLE TO GET STOPPED AT THE SIDE OF THE ROAD AND WAS UNABLE TO RESTART THE ENGINE. I THEN HAD THE VEHICLE TOWED TO BMW OF ORLAND PARK WHERE THE SERVICE TECHNICIAN DISMANTLED MY E…
Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b
Hard or delayed shifting
1 mentions · 11.1% of complaints
Median mileage: 76,050 mi (1 usable records).
ODI 11074691 · 76,050 mi
I WOULD BE DRIVING THE VEHICLE AND AT A RANDOM TIME IT WOULD JERK VIOLENTLY AND THEN SLOW WHILE IN TRAFFIC ON THE FREEWAY. THE CAR WOULD GO INTO 'LIMP MODE" AND GIVE A 'DRIVETRAIN MALFUNCTION' ERROR. I RESEARCHED THIS ERROR ONLINE AND IT SEEMED IT COULD BE ANY NUMBER OF THINGS. THE FIRST COUPLE TIMES IT HAPPENED IT WENT AWAY UPON THE CAR BEING OFF. IT HAPPENED A COUPLE MORE TIMES BEFORE THE 'CHECK ENGINE' LIGHT CAME ON WITH THE 'DRIVETRAIN MALFUNCTION' ERROR ON THE CAR'S INFO CENTER. EACH TIME IT INVOLVED A VIOLENT JERKING OF THE CAR AND …
I WOULD BE DRIVING THE VEHICLE AND AT A RANDOM TIME IT WOULD JERK VIOLENTLY AND THEN SLOW WHILE IN TRAFFIC ON THE FREEWAY. THE CAR WOULD GO INTO 'LIMP MODE" AND GIVE A 'DRIVETRAIN MALFUNCTION' ERROR. I RESEARCHED THIS ERROR ONLINE AND IT SEEMED IT COULD BE ANY NUMBER OF THINGS. THE FIRST COUPLE TIMES IT HAPPENED IT WENT AWAY UPON THE CAR BEING OFF. IT HAPPENED A COUPLE MORE TIMES BEFORE THE 'CHECK ENGINE' LIGHT CAME ON WITH THE 'DRIVETRAIN MALFUNCTION' ERROR ON THE CAR'S INFO CENTER. EACH TIME IT INVOLVED A VIOLENT JERKING OF THE CAR AND …