Explore the records behind recurring owner reports.
Key facts
7 owner complaints analyzed
0 distinct recall campaigns
57,500 mi median reported failure mileage
Scope: 2011 to 2011 model years. Data updated: . 7 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Owner-reported patterns
Most common problems
Engine is the most frequently named component, appearing in 5 of 7 complaints (71.4%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Transmission and shifting
2
28.6%
Engine operation
1
14.3%
Electrical and battery issues
1
14.3%
Fuel system concerns
1
14.3%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Engine
5
Power Train
2
Electrical System
1
Suspension
1
Unknown Or Other
1
Component breakdown data
Category
Count
Engine
5
Power Train
2
Electrical System
1
Suspension
1
Unknown Or Other
1
Engine: 5; Power Train: 2; Electrical System: 1; Suspension: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
2
25,000 to 49,999
1
50,000 to 74,999
1
75,000 to 99,999
2
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
2
25,000 to 49,999
1
50,000 to 74,999
1
75,000 to 99,999
2
100,000 to 149,999
1
150,000 and above
0
Under 25,000: 2; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 2; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2012
1
2013
1
2015
1
2016
2
2017
2
Complaints over time data
Category
Count
2012
1
2013
1
2015
1
2016
2
2017
2
2012: 1; 2013: 1; 2015: 1; 2016: 2; 2017: 2
Pattern summary
Engine leads the component reports. Transmission and shifting appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10511412 · 2013-05-10 (May 10, 2013)
TL* THE CONTACT OWNS A 2011 BMW 750I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE FUEL PUMP WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TRANSMISSION WAS REPLACED. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER A THIRD TIME. THE CONTACT WAS NOT AWARE OF THE NECESSARY REPA…
I PURCHASED VEHICLE IN SEP 2015. THE VERY 1ST WEEK DRIVING THE VEHICLE, I RECEIVED A TRANSMISSION MALFUNCTION CODE ALMOST EVERY TIME I'M DRIVING AND PICKING UP SPEED WHICH ORIGINATED WHEN 1ST PURCHASED @ 57K MILES. I ADDRESSED IT TO 3RD PARTY MAJOR DEALER, AUTONATION OF TOYOTA IRVINE, CA, AND ALL THEY MANAGED TO PERFORM ON VEHICLE WAS A SOFTWARE UPDATE. FAULTY CODE CONTINUED TO POP UP AND DRIVING CAPABILITIES CONTINUED TO BE DELAYED. I FINALLY GAVE UP AND WENT TO ACQUIRE MY OWN DIAGNOSTICS AND FAULT CODE "400361 RATIO MONITORING/GEARSHIFT 6-5 I…
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
7 unique complaints in this selection. Analysis snapshot: 2026-10-01.
100.0%Usable mileage7 / 7 records
100.0%Valid incident date7 / 7 records
100.0%Valid filing date7 / 7 records
100.0%Ordered incident and filing dates7 / 7 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2011
Engine
571.4%ODI 10463941 · 13,242 mi
AFTER RUNNING ERRANDS, CAR WAS PARKED IN GARAGE AT OUR RESIDENCE. WE NOTICED THAT CAR EMITTED A BURNING ODOR. THEN CAR BEGAN TO SMOKE. SMOKE BECAME HEAVER. CAR CAUGHT FIRE, BURNED, AND FIRE SPREAD TO OUR HOME. *JS
TL* THE CONTACT OWNS A 2011 BMW 750I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE FUEL PUMP WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TRANSMISSION WAS REPLACED. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER A THIRD TIME. THE CONTACT WAS NOT AWARE OF THE NECESSARY REPA…
TL* THE CONTACT OWNS A 2011 BMW 750I US. WHILE DRIVING 65 MPH, THE ELECTRONIC SUSPENSION DISENGAGED AND ENGAGED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
TL* THE CONTACT OWNS A 2011 BMW 750I US. WHILE DRIVING 65 MPH, THE ELECTRONIC SUSPENSION DISENGAGED AND ENGAGED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
THE ENGINE FAILED IN HEAVY TRAFFIC WHILE ACCELERATING 28,000 MILE ON CAR. I HAD THE VEHICLE TOWED TO BMW AND FOR REPAIRS. THE MAIN PROBLEM WAS LEAKING FUEL INJECTORS FAILED WITH NO PRIOR WARNING.. THE TOTAL COST WAS APPROXIMATELY 5K NOT COVERED UNDER WARRANTY. MY CAR HAD PREVIOUSLY HAD AN INSURANCE CLAIM AGAINST IT. PRIOR TO THE PURCHASE OF CAR I CALLED BMW AND WAS TOLD THE WARRANTY WAS STILL IN EFFECT. RECENTLY I TOOK MY CAR IN FOR AN OIL CHANGE ONLY AND WAS TOLD THAT IT REQUIRED SUBSTANTIAL WARRANTY REPAIRS. I TOLD THEM ABOUT OUR PREVIOUS WAR…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Engine
28,000–79,000 mi
57,500 mi
5
ODI 10463941 · 13,242 mi
AFTER RUNNING ERRANDS, CAR WAS PARKED IN GARAGE AT OUR RESIDENCE. WE NOTICED THAT CAR EMITTED A BURNING ODOR. THEN CAR BEGAN TO SMOKE. SMOKE BECAME HEAVER. CAR CAUGHT FIRE, BURNED, AND FIRE SPREAD TO OUR HOME. *JS
I PURCHASED VEHICLE IN SEP 2015. THE VERY 1ST WEEK DRIVING THE VEHICLE, I RECEIVED A TRANSMISSION MALFUNCTION CODE ALMOST EVERY TIME I'M DRIVING AND PICKING UP SPEED WHICH ORIGINATED WHEN 1ST PURCHASED @ 57K MILES. I ADDRESSED IT TO 3RD PARTY MAJOR DEALER, AUTONATION OF TOYOTA IRVINE, CA, AND ALL THEY MANAGED TO PERFORM ON VEHICLE WAS A SOFTWARE UPDATE. FAULTY CODE CONTINUED TO POP UP AND DRIVING CAPABILITIES CONTINUED TO BE DELAYED. I FINALLY GAVE UP AND WENT TO ACQUIRE MY OWN DIAGNOSTICS AND FAULT CODE "400361 RATIO MONITORING/GEARSHIFT 6-5 I…
THE ENGINE FAILED IN HEAVY TRAFFIC WHILE ACCELERATING 28,000 MILE ON CAR. I HAD THE VEHICLE TOWED TO BMW AND FOR REPAIRS. THE MAIN PROBLEM WAS LEAKING FUEL INJECTORS FAILED WITH NO PRIOR WARNING.. THE TOTAL COST WAS APPROXIMATELY 5K NOT COVERED UNDER WARRANTY. MY CAR HAD PREVIOUSLY HAD AN INSURANCE CLAIM AGAINST IT. PRIOR TO THE PURCHASE OF CAR I CALLED BMW AND WAS TOLD THE WARRANTY WAS STILL IN EFFECT. RECENTLY I TOOK MY CAR IN FOR AN OIL CHANGE ONLY AND WAS TOLD THAT IT REQUIRED SUBSTANTIAL WARRANTY REPAIRS. I TOLD THEM ABOUT OUR PREVIOUS WAR…
TL* THE CONTACT OWNS A 2011 BMW 750I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE FUEL PUMP WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TRANSMISSION WAS REPLACED. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER A THIRD TIME. THE CONTACT WAS NOT AWARE OF THE NECESSARY REPA…
I PURCHASED VEHICLE IN SEP 2015. THE VERY 1ST WEEK DRIVING THE VEHICLE, I RECEIVED A TRANSMISSION MALFUNCTION CODE ALMOST EVERY TIME I'M DRIVING AND PICKING UP SPEED WHICH ORIGINATED WHEN 1ST PURCHASED @ 57K MILES. I ADDRESSED IT TO 3RD PARTY MAJOR DEALER, AUTONATION OF TOYOTA IRVINE, CA, AND ALL THEY MANAGED TO PERFORM ON VEHICLE WAS A SOFTWARE UPDATE. FAULTY CODE CONTINUED TO POP UP AND DRIVING CAPABILITIES CONTINUED TO BE DELAYED. I FINALLY GAVE UP AND WENT TO ACQUIRE MY OWN DIAGNOSTICS AND FAULT CODE "400361 RATIO MONITORING/GEARSHIFT 6-5 I…
TL* THE CONTACT OWNS A 2011 BMW 750I US. WHILE DRIVING 65 MPH, THE ELECTRONIC SUSPENSION DISENGAGED AND ENGAGED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
TL* THE CONTACT OWNS A 2011 BMW 750I US. WHILE DRIVING 65 MPH, THE ELECTRONIC SUSPENSION DISENGAGED AND ENGAGED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
THE ENGINE FAILED IN HEAVY TRAFFIC WHILE ACCELERATING 28,000 MILE ON CAR. I HAD THE VEHICLE TOWED TO BMW AND FOR REPAIRS. THE MAIN PROBLEM WAS LEAKING FUEL INJECTORS FAILED WITH NO PRIOR WARNING.. THE TOTAL COST WAS APPROXIMATELY 5K NOT COVERED UNDER WARRANTY. MY CAR HAD PREVIOUSLY HAD AN INSURANCE CLAIM AGAINST IT. PRIOR TO THE PURCHASE OF CAR I CALLED BMW AND WAS TOLD THE WARRANTY WAS STILL IN EFFECT. RECENTLY I TOOK MY CAR IN FOR AN OIL CHANGE ONLY AND WAS TOLD THAT IT REQUIRED SUBSTANTIAL WARRANTY REPAIRS. I TOLD THEM ABOUT OUR PREVIOUS WAR…
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2011: 2 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2011
0
2
2
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2011
7
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Engine
Power Train
Electrical System
Suspension
Unknown Or Other
Engine
—
1ODI 10855184 · 57,500 mi
I PURCHASED VEHICLE IN SEP 2015. THE VERY 1ST WEEK DRIVING THE VEHICLE, I RECEIVED A TRANSMISSION MALFUNCTION CODE ALMOST EVERY TIME I'M DRIVING AND PICKING UP SPEED WHICH ORIGINATED WHEN 1ST PURCHASED @ 57K MILES. I ADDRESSED IT TO 3RD PARTY MAJOR DEALER, AUTONATION OF TOYOTA IRVINE, CA, AND ALL THEY MANAGED TO PERFORM ON VEHICLE WAS A SOFTWARE UPDATE. FAULTY CODE CONTINUED TO POP UP AND DRIVING CAPABILITIES CONTINUED TO BE DELAYED. I FINALLY GAVE UP AND WENT TO ACQUIRE MY OWN DIAGNOSTICS AND FAULT CODE "400361 RATIO MONITORING/GEARSHIFT 6-5 I…
THE ENGINE FAILED IN HEAVY TRAFFIC WHILE ACCELERATING 28,000 MILE ON CAR. I HAD THE VEHICLE TOWED TO BMW AND FOR REPAIRS. THE MAIN PROBLEM WAS LEAKING FUEL INJECTORS FAILED WITH NO PRIOR WARNING.. THE TOTAL COST WAS APPROXIMATELY 5K NOT COVERED UNDER WARRANTY. MY CAR HAD PREVIOUSLY HAD AN INSURANCE CLAIM AGAINST IT. PRIOR TO THE PURCHASE OF CAR I CALLED BMW AND WAS TOLD THE WARRANTY WAS STILL IN EFFECT. RECENTLY I TOOK MY CAR IN FOR AN OIL CHANGE ONLY AND WAS TOLD THAT IT REQUIRED SUBSTANTIAL WARRANTY REPAIRS. I TOLD THEM ABOUT OUR PREVIOUS WAR…
I PURCHASED VEHICLE IN SEP 2015. THE VERY 1ST WEEK DRIVING THE VEHICLE, I RECEIVED A TRANSMISSION MALFUNCTION CODE ALMOST EVERY TIME I'M DRIVING AND PICKING UP SPEED WHICH ORIGINATED WHEN 1ST PURCHASED @ 57K MILES. I ADDRESSED IT TO 3RD PARTY MAJOR DEALER, AUTONATION OF TOYOTA IRVINE, CA, AND ALL THEY MANAGED TO PERFORM ON VEHICLE WAS A SOFTWARE UPDATE. FAULTY CODE CONTINUED TO POP UP AND DRIVING CAPABILITIES CONTINUED TO BE DELAYED. I FINALLY GAVE UP AND WENT TO ACQUIRE MY OWN DIAGNOSTICS AND FAULT CODE "400361 RATIO MONITORING/GEARSHIFT 6-5 I…
TL* THE CONTACT OWNS A 2011 BMW 750I US. WHILE DRIVING 65 MPH, THE ELECTRONIC SUSPENSION DISENGAGED AND ENGAGED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
TL* THE CONTACT OWNS A 2011 BMW 750I US. WHILE DRIVING 65 MPH, THE ELECTRONIC SUSPENSION DISENGAGED AND ENGAGED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
THE ENGINE FAILED IN HEAVY TRAFFIC WHILE ACCELERATING 28,000 MILE ON CAR. I HAD THE VEHICLE TOWED TO BMW AND FOR REPAIRS. THE MAIN PROBLEM WAS LEAKING FUEL INJECTORS FAILED WITH NO PRIOR WARNING.. THE TOTAL COST WAS APPROXIMATELY 5K NOT COVERED UNDER WARRANTY. MY CAR HAD PREVIOUSLY HAD AN INSURANCE CLAIM AGAINST IT. PRIOR TO THE PURCHASE OF CAR I CALLED BMW AND WAS TOLD THE WARRANTY WAS STILL IN EFFECT. RECENTLY I TOOK MY CAR IN FOR AN OIL CHANGE ONLY AND WAS TOLD THAT IT REQUIRED SUBSTANTIAL WARRANTY REPAIRS. I TOLD THEM ABOUT OUR PREVIOUS WAR…
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
2 patterns with matching reports.
Stalling or loss of power
1 mentions · 14.3% of complaints
Median mileage: 18,000 mi (1 usable records).
ODI 10511412 · 18,000 mi
TL* THE CONTACT OWNS A 2011 BMW 750I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE FUEL PUMP WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TRANSMISSION WAS REPLACED. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER A THIRD TIME. THE CONTACT WAS NOT AWARE OF THE NECESSARY REPA…
Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b
Warning lights and dashboard alerts
1 mentions · 14.3% of complaints
Median mileage: 18,000 mi (1 usable records).
ODI 10511412 · 18,000 mi
TL* THE CONTACT OWNS A 2011 BMW 750I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE FUEL PUMP WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TRANSMISSION WAS REPLACED. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER A THIRD TIME. THE CONTACT WAS NOT AWARE OF THE NECESSARY REPA…