Explore the records behind recurring owner reports.
Key facts
7 owner complaints analyzed
0 distinct recall campaigns
88,048 mi median reported failure mileage
Scope: 2002 model year. Data updated: . 4 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Owner-reported patterns
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 7 complaints (14.3%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Transmission and shifting
1
14.3%
Braking behavior
1
14.3%
Electrical and battery issues
1
14.3%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Electrical System
1
Power Train:Automatic Transmission
1
Power Train:Transfer Case (4-Wheel Drive)
1
Seat Belts:Front:Buckle Assembly
1
Structure
1
Structure:Frame And Members
1
Suspension:Rear
1
Vehicle Speed Control
1
Component breakdown data
Category
Count
Electrical System
1
Power Train:Automatic Transmission
1
Power Train:Transfer Case (4-Wheel Drive)
1
Seat Belts:Front:Buckle Assembly
1
Structure
1
Structure:Frame And Members
1
Suspension:Rear
1
Vehicle Speed Control
1
Electrical System: 1; Power Train:Automatic Transmission: 1; Power Train:Transfer Case (4-Wheel Drive): 1; Seat Belts:Front:Buckle Assembly: 1; Structure: 1; Structure:Frame And Members: 1; Suspension:Rear: 1; Vehicle Speed Control: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
1
75,000 to 99,999
2
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
1
75,000 to 99,999
2
100,000 to 149,999
1
150,000 and above
0
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 2; 100,000 to 149,999: 1; 150,000 and above: 0
75,000 to 99,999 miles has the most reports with usable mileage (2). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2006
2
2007
5
Complaints over time data
Category
Count
2006
2
2007
5
2006: 2; 2007: 5
Pattern summary
Electrical System leads the component reports. Transmission and shifting appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
AFTER 100,000+ MILES OF NORMAL OPERATION THE 2002, BMW X5 4.4 BEGAN EXHIBITING UNUSUAL TRANSMISSION OPERATION. AT RANDOM TIMES, DURING START UP, THE TRANSMISSION SHIFTED TO NEUTRAL, ALLOWING THE ENGINE TO REV VERY HIGH, THEN ENGAGE IN 1ST, CAUSING AN ABRUPT LURCH FORWARD. ALSO, IT WILL EXPERIENCE THIS DISENGAGEMENT SOMETIMES WHEN DOWN SHIFTING INTO PASSING GEAR, CAUSING THE ENGINE TO REV, AND A LOSS OF FORWARD MOTION, AND THEN AN ABRUPT ENGAGEMENT, RESULTING IN A MAJOR LURCH FORWARD. THIS WAS A MAJOR SAFETY ISSUE, AS YOU CANNOT BE CERT…
TL*THE CONTACT OWNS A 2002 BMW E36. WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE DEALER DID NOT INSPECT THE VEHICLE. APPROXIMATELY EIGHT MONTHS LATER, WHILE DRIVING IN REVERSE AND WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE RPM'S INCREASED TO 750. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 89,950 AND FAILURE MILEAGE WAS 89,000.
I AM LEASING A 2002 BMW 745LI . I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. THE CAR HAS GONE TO THE BMW SERVICE CENTER A TOTAL OF 33 TIMES FOR SERVICE MECHANICAL & ELECTRICAL PROBLEMS. A FEW TIMES CAR HAS BROKEN DOWN WHILE DRIVING AND NEEDED TO BE TOWED. THIS VEHICLE IS A MANUFACTURER DEFECT. I FEEL VERY UNSAFE IN THIS CAR. I HAVE CONTACTED BMW OF NORTH AMERICA VIA PHONE, EMAILS, AND LETTERS, THEY SEEM NOT TO CARE? THE SERVICE MANAGER AT THE DEALER SHIP TOLD ME THAT THIS BMW MODEL YEAR HAS BEEN NOTHING BUT HEADACHES AND PROBLEMS FOR TH…
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
7 unique complaints in this selection. Analysis snapshot: 2026-10-01.
57.1%Usable mileage4 / 7 records
100.0%Valid incident date7 / 7 records
100.0%Valid filing date7 / 7 records
100.0%Ordered incident and filing dates7 / 7 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
1995
2002
2003
Power Train:Automatic Transmission
00.0%
No examples available for this selection.
114.3%ODI 10188139 · 100,955 mi
AFTER 100,000+ MILES OF NORMAL OPERATION THE 2002, BMW X5 4.4 BEGAN EXHIBITING UNUSUAL TRANSMISSION OPERATION. AT RANDOM TIMES, DURING START UP, THE TRANSMISSION SHIFTED TO NEUTRAL, ALLOWING THE ENGINE TO REV VERY HIGH, THEN ENGAGE IN 1ST, CAUSING AN ABRUPT LURCH FORWARD. ALSO, IT WILL EXPERIENCE THIS DISENGAGEMENT SOMETIMES WHEN DOWN SHIFTING INTO PASSING GEAR, CAUSING THE ENGINE TO REV, AND A LOSS OF FORWARD MOTION, AND THEN AN ABRUPT ENGAGEMENT, RESULTING IN A MAJOR LURCH FORWARD. THIS WAS A MAJOR SAFETY ISSUE, AS YOU CANNOT BE CERT…
PLEASE REFER TO FR DOC 04-10644. MY PROBLEM CONCERNS THIS EXACT ISSUE WITH MY 2003 BMW X5, IE, DELAYED PARK TO DRIVE ENGAGEMENT ON COLD START. ON 11-11-06 I BACKED OUT OF MY DRIVE (I LIVE ON A CORNER LOT) AND IMMEDIATELY AM AT A STOP SIGN. I PULLED OUT, BUT THE TRANSMISSION WOULD NOT FULLY ENGAGE IN DRIVE AND AS A RESULT I CAME WITHIN INCHES OF BEING SMASHED BY A TRUCK THAT WAS COMING DOWN THE ROAD I WAS ENTERING. IN THE DOCUMENT MENTIONED ABOVE IT WAS DETERMINED THAT THE DEFECT WAS NOT A SAFETY HAZARD. YOU WERE WRONG. IN THIS DOCUMENT BMW ARGU…
MY 2003 BMW 325I WAS INVOLVED IN AN ACCIDENT. THE DRIVER OF MY BMW REAR ENDED ANOTHER VEHICLE AT APPROX. 35 MPH. THERE WAS EXTENSIVE DAMAGE TO MY BMW. IN FACT, THE INSURANCE CO. IS CONSIDERING A TOTAL LOSS AS WE SPEAK. THE AMOUNT OF DAMAGE TO THE FRONT END EXCEEDS $18,000.00 TO INCLUDE SOME STRUCTURAL DAMAGE. MY COMPLAINT IS THAT NEITHER THE FRONT AIR BAGS OR THE SEAT RESTRAINT SYSTEM DEPLOYED. THE FOLKS AT THE REPAIR SHOP AND THE INSURANCE ADJUSTOR CANNOT UNDERSTAND WHY. I BROUGHT MY COMPLAINT TO BMW OF NORTH AMERICA AND THEY SENT AN ENGINEE…
I AM LEASING A 2002 BMW 745LI . I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. THE CAR HAS GONE TO THE BMW SERVICE CENTER A TOTAL OF 33 TIMES FOR SERVICE MECHANICAL & ELECTRICAL PROBLEMS. A FEW TIMES CAR HAS BROKEN DOWN WHILE DRIVING AND NEEDED TO BE TOWED. THIS VEHICLE IS A MANUFACTURER DEFECT. I FEEL VERY UNSAFE IN THIS CAR. I HAVE CONTACTED BMW OF NORTH AMERICA VIA PHONE, EMAILS, AND LETTERS, THEY SEEM NOT TO CARE? THE SERVICE MANAGER AT THE DEALER SHIP TOLD ME THAT THIS BMW MODEL YEAR HAS BEEN NOTHING BUT HEADACHES AND PROBLEMS FOR TH…
I RECENTLY PURCHASED A 2003 BMW 325I IN DECEMBER 2007. TODAY (JANUARY 21, 2008), MY WIFE DROVE THE CAR TO WORK AND PARKED SAID VEHICLE IN HER REQUIRED PARKING SPACE. THAN ABOUT TWO HOURS LATER A LOCAL POLICE OFFICER CAME IN AND INFORMED HER THAT THE BMW STARTED BY ITSELF AND CRASHED INTO THE POLICE DEPARTMENT. THE VEHICLE WAS IN FIRST GEAR AND SOME HOW STARTED WITH NO ONE IN THE CAR. THIS VEHICLE CAME WITH A REMOTE START FEATURE WHICH IS LOCATED ON THE KEY. THE KEYS WERE ON THE DESK AND MY WIFE WAS NOT IN THE SAME BUILDING THERE THE KEYS W…
THERE IS A SERIOUS ELECTRICAL PROBLEM ON MANY BMW E46 MODELS (NEWER CARS). THE TAIL LIGHT HARNESS ON BOTH SIDES HAS WHAT SEEMS TO BE A FAULTY, INCOMPLETE, OR INSECURE GROUNDING WIRE AND THE RESULT IS THAT THE WIRE OVERHEATS AND CORRODES, AND IN SOME CASES ARCS, WHICH CAN IGNITE A FIRE. THE PROBLEM IS OFTEN IDENTIFIED BY INTERMITTENT OR PERSISTENT FAILURE OF THE REAR LIGHTS ON THE CAR AND/OR UNNECESSARY REAR LIGHT WARNINGS ON THE DASH. I HAVE PHOTOGRAPHS TO SUPPORT THIS CASE AND HAVE DONE FURTHER RESEARCH TO FIND COUNTLESS SIMILAR CASES. THE…
DOUBLE VANOS SYSTEM ON SEVERAL MODELS OF BMW FROM 1999 TO 2006, HAVE DEFECTIVE VANOS SYSTEMS. THE E39 DOUBLE VANOS (VARIABLE VALVE TIMING UNIT) HAS A MALFUNCTION PROBLEM. THIS DOUBLE VANOS CAN BE FOUND ON 6-CYL ENGINES M52TU, M54, AND M56, FOUND IN SEVERAL MODEL CARS, E39, E46, ETC, YEARS 99-03. THE MALFUNCTION SYMPTOMS ARE ALMOST ALL SUBTLE AND MOSTLY GO UNNOTICED. THEY INCLUDE LOWER GAS MILEAGE, LOWER PERFORMANCE, DEGRADED EMISSIONS CONTROL, AND POSSIBLY OTHERS. THE M52TU ENGINE (99-00) HAS ONE FURTHER MALFUNCTION SYMPTOM WHICH IS FAR FROM SU…
Power Train:Automatic Transmission:Torque Converter
00.0%
No examples available for this selection.
00.0%
No examples available for this selection.
17.7%ODI 10198210 · 85,000 mi
MY 2003 BMW 330I HAS 85K MILES AND IS IN VERY GOOD CONDITION. RECENTLY, HOWEVER, A "SERVICE ENGINE SOON" LIGHT CAME ON. THE DEALER DIAGNOSED A PROBLEM AND INFORMED ME THAT I NEEDED A NEW TORQUE CONVERTER BECAUSE THE GASKET WAS LEAKING, HOWEVER, THE CAR WAS DRIVING JUST FINE. THEY TOLD ME THAT IF I DIDN'T REPLACE IT NOW THEN DOWN THE ROAD THE WHOLE TRANSMISSION MIGHT FAIL AND NEED REPLACEMENT. I FEEL RIPPED OFF HAVING PAID $3,000 FOR A TORQUE CONVERTER ON A CAR THAT DROVE FINE. AN INDEPENDENT MECHANIC TOLD ME THAT IT'S A COMMON PROBLEM THAT…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Power Train:Automatic Transmission
Too few reports for a range
100,955 mi
1 (sparse)
ODI 10188139 · 100,955 mi
AFTER 100,000+ MILES OF NORMAL OPERATION THE 2002, BMW X5 4.4 BEGAN EXHIBITING UNUSUAL TRANSMISSION OPERATION. AT RANDOM TIMES, DURING START UP, THE TRANSMISSION SHIFTED TO NEUTRAL, ALLOWING THE ENGINE TO REV VERY HIGH, THEN ENGAGE IN 1ST, CAUSING AN ABRUPT LURCH FORWARD. ALSO, IT WILL EXPERIENCE THIS DISENGAGEMENT SOMETIMES WHEN DOWN SHIFTING INTO PASSING GEAR, CAUSING THE ENGINE TO REV, AND A LOSS OF FORWARD MOTION, AND THEN AN ABRUPT ENGAGEMENT, RESULTING IN A MAJOR LURCH FORWARD. THIS WAS A MAJOR SAFETY ISSUE, AS YOU CANNOT BE CERT…
BMW 325XI 2002 BOUGHT USED IN MINT CONDITION WITH 60000 MILES DRIVETRAIN VIBRATION RELATED TO TRANSFER CASE OUTPUT BEARING. BMW INTERNATIONAL SAID THAT WAS TOO BAD, BUT NOT CONCERND AT THE FAILURE. EXPECTED AS THAT YEAR HAD PROBLEMS WITH TRANSFER CASE BEARINGS. *AK
THE BUCKLE ASSEMBLY THAT THE DRIVER'S SIDE SEAT BELT BUCKLE IS INSERTED INTO DOESN'T HOLD THE BUCKLE ANY LONGER. THE DRIVER'S SIDE SEAT BELT IS NO LONGER USABLE. THE PART IS TO BE REPLACED BY THE LOCAL BMW DEALER (NOT UNDER WARRANTY), WHO WILL HAVE THE OLD PART. *JB
TL*THE CONTACT OWNS A 2002 BMW E36. WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE DEALER DID NOT INSPECT THE VEHICLE. APPROXIMATELY EIGHT MONTHS LATER, WHILE DRIVING IN REVERSE AND WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE RPM'S INCREASED TO 750. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 89,950 AND FAILURE MILEAGE WAS 89,000.
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2002: 0 complaints · 2003: 0 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2002
0
0
0
2003
0
0
0
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2002
7
0
0
2003
12
0
1
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Electrical System
Power Train:Automatic Transmission
Power Train:Transfer Case (4-Wheel Drive)
Seat Belts:Front:Buckle Assembly
Structure
Structure:Frame And Members
Suspension:Rear
Vehicle Speed Control
Electrical System
—
0
0
0
0
0
0
0
Power Train:Automatic Transmission
0
—
0
0
0
0
0
0
Power Train:Transfer Case (4-Wheel Drive)
0
0
—
0
0
0
0
0
Seat Belts:Front:Buckle Assembly
0
0
0
—
0
0
0
0
Structure
0
0
0
0
—
0
0
0
Structure:Frame And Members
0
0
0
0
0
—
1ODI 10174024
I WAS HEARING NOISES COMING FROM THE REAR OF THE CAR TOOK IT INTO BMW, AND THEY SAID THE REAR SUBFRAME WAS CRACKING. THEN THEY PROCEEDED TO TELL ME THAT THERE WAS NOTHING THEY COULD DO! ALSO THE REAR CONTROL ARM BUSHING ARE BAD WHICH WAS CAUSED BY THE REAR OR IN REVERSE! *NM
I WAS HEARING NOISES COMING FROM THE REAR OF THE CAR TOOK IT INTO BMW, AND THEY SAID THE REAR SUBFRAME WAS CRACKING. THEN THEY PROCEEDED TO TELL ME THAT THERE WAS NOTHING THEY COULD DO! ALSO THE REAR CONTROL ARM BUSHING ARE BAD WHICH WAS CAUSED BY THE REAR OR IN REVERSE! *NM
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
2 patterns with matching reports.
Brake response concerns
1 mentions · 14.3% of complaints
Median mileage: 89,000 mi (1 usable records).
ODI 10194899 · 89,000 mi
TL*THE CONTACT OWNS A 2002 BMW E36. WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE DEALER DID NOT INSPECT THE VEHICLE. APPROXIMATELY EIGHT MONTHS LATER, WHILE DRIVING IN REVERSE AND WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE RPM'S INCREASED TO 750. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 89,950 AND FAILURE MILEAGE WAS 89,000.
AFTER 100,000+ MILES OF NORMAL OPERATION THE 2002, BMW X5 4.4 BEGAN EXHIBITING UNUSUAL TRANSMISSION OPERATION. AT RANDOM TIMES, DURING START UP, THE TRANSMISSION SHIFTED TO NEUTRAL, ALLOWING THE ENGINE TO REV VERY HIGH, THEN ENGAGE IN 1ST, CAUSING AN ABRUPT LURCH FORWARD. ALSO, IT WILL EXPERIENCE THIS DISENGAGEMENT SOMETIMES WHEN DOWN SHIFTING INTO PASSING GEAR, CAUSING THE ENGINE TO REV, AND A LOSS OF FORWARD MOTION, AND THEN AN ABRUPT ENGAGEMENT, RESULTING IN A MAJOR LURCH FORWARD. THIS WAS A MAJOR SAFETY ISSUE, AS YOU CANNOT BE CERT…