Auto Recall Watch
U.S. public vehicle records

2023 Bmw IX problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

38 owner complaints analyzed

12 distinct recall campaigns

2,000 mi median reported failure mileage

Scope: 2023 model year. Data updated: . 5 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 12 of 38 complaints (31.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior821.1%
Steering behavior410.5%
Engine operation37.9%
Electrical and battery issues25.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
12
Unknown Or Other
10
Electrical System
7
Forward Collision Avoidance: Warnings
5
Forward Collision Avoidance: Adaptive Cruise Control
3
Power Train
3
Vehicle Speed Control
3
Back Over Prevention: Warnings
2
Component breakdown data
CategoryCount
Air Bags12
Unknown Or Other10
Electrical System7
Forward Collision Avoidance: Warnings5
Forward Collision Avoidance: Adaptive Cruise Control3
Power Train3
Vehicle Speed Control3
Back Over Prevention: Warnings2

Air Bags: 12; Unknown Or Other: 10; Electrical System: 7; Forward Collision Avoidance: Warnings: 5; Forward Collision Avoidance: Adaptive Cruise Control: 3; Power Train: 3; Vehicle Speed Control: 3; Back Over Prevention: Warnings: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
5
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0005
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 5; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (5). 33 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2023
23
2024
7
2025
5
2026
3
Complaints over time data
CategoryCount
202323
20247
20255
20263

2023: 23; 2024: 7; 2025: 5; 2026: 3

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 8 complaint narratives. Steering behavior appears in 4 complaint narratives. Engine operation appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11512273 · 2023-03-16 (March 16, 2023)

My BMW IX accelerates on its own without me pushing the pedal. It happens randomly and without warning. Sometimes it happens as I am taking off from a traffic light or a stop sign. I barely push the accelerator to start going and the car all of a sudden accelerates rapidly. I take my foot off the accelerator but it still continues to accelerate. Braking stops it. As it happens randomly, I sincerely doubt the dealership can reproduce this by a test drive. I think it is a software problem and a dangerous one at that. I can imagine that this could…

Owner-reported narrative. Look up ODI 11512273 at NHTSA ↗

Owner report 11525738 · 2023-06-06 (June 6, 2023)

The plastic seat insert that borders the square hole just below the headrest is painful to shorter passengers. Their head feels it even with minor braking. The BMW “fix” (a foam plug) does not provide enough padding or ergonomic benefit to remedy the problem and is issued for a steep fee at the dealership. The major safety issue is if there is a collision. No person’s head should be thrown against a hard plastic object in an accident! Shouldn’t the materials of a headrest be regulated? Shouldn’t there be firm padding made of a soft and relativ…

Owner-reported narrative. Look up ODI 11525738 at NHTSA ↗

Owner report 11503442 · 2023-01-24 (January 24, 2023)

My 1 week old iX had an unfortunate accident. I was backing it into the garage using the Recorded Path. This path has been used successfully multiple times since I got the car. Yesterday, while the car was steering into the garage, instead of steering onto the garage, it backed up straight into the wall opening, damaging the rear bumper and the garage wall. The garage wall moved in about 2-3 inches rendering the garage door inoperable. The CAR SENSORS DIDN’T STOP THE CAR although it was very clear it was heading for an obstacle, THE HOUSE WALL.…

Owner-reported narrative. Look up ODI 11503442 at NHTSA ↗

Owner report 11503456 · 2023-01-24 (January 24, 2023)

The Icon Adaptive Led headlights w/Laserlight are designed so that the high beam tracks (aims) to steering wheel inputs, and possibly camera inputs, in order to illuminate the road ahead. The center of the beam is focused more tightly than is generally done with headlights which have illumination fixed to the centerline of the car. This feature is described on page 160 of the operating manual, and is the same as the exactly comparable headlights on my 2020 BMW M340i, which I also own. The car has been at the dealership for the past 11 days due…

Owner-reported narrative. Look up ODI 11503456 at NHTSA ↗

Owner report 11540108 · 2023-08-22 (August 22, 2023)

The vehicle automatically lost power, shut down, and came to a complete stop in the middle of the road. During the shut down, I was unable to accelerate, brake, or steer the vehicle to the side of the road to a safe stopping location. The vehicle computer appeared to take over and shut down the vehicle and I was unable to stop it from happening. I was informed by the dealer that the issue was with the Combined Charging Unit. The vehicle has been back at the dealer since July 17, 2023 and I do not know if the Combined Charging Unit is still …

Owner-reported narrative. Look up ODI 11540108 at NHTSA ↗

Owner report 11568082 · 2024-01-26 (January 26, 2024)

The vehicle drivetrain failed and would not allow the driver to change gear, either to drive forward or backward. The vehicle engine was still on. The vehicle computer system generated the following message on the dashboard: "Drive carefully. Drivetrain fault. Have the problem checked by the nearest service center. Contact service center." There was an option to "Close message" at the bottom of the screen. The vehicle was stalled in the middle of the street. It took almost 30 minutes before the gear box inside the vehicle could be manipulated …

Owner-reported narrative. Look up ODI 11568082 at NHTSA ↗

Owner report 11526767 · 2023-06-13 (June 13, 2023)

The contact owns a 2023 BMW IX. The contact stated while driving approximately 35 MPH, the vehicle suddenly lost motive power. During the failure, the message "Malfunction, Pull Over" was displayed. Approximately 20 minutes later, the contact was able to restart the vehicle however, moments later while driving the failure reoccurred. The vehicle was towed to the local dealer who indicated that the failure was due to an undetermined High Voltage Battery malfunction. The vehicle was not yet repaired. The manufacturer was notified of the failure. …

Owner-reported narrative. 30 miles reported. Look up ODI 11526767 at NHTSA ↗

Owner report 11731218 · 2026-04-14 (April 14, 2026)

Incident Date: [XXX] Problem Area: Electrical System / Charging System The DC fast charging (CCS) system on this 2023 BMW iX xDrive50 failed completely on [XXX] while traveling on a highway in Richmond, Virginia. The vehicle was unable to charge at an Electrify America station despite other vehicles , including an identical 2023 BMW iX xDrive50 , charging successfully at the same station. A second nearby ChargePoint station was also attempted without success. Hard restarts and software updates did not resolve the issue. The vehicle had to be dr…

Owner-reported narrative. Look up ODI 11731218 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

38 unique complaints in this selection. Analysis snapshot: 2026-10-01.

13.2%Usable mileage5 / 38 records
100.0%Valid incident date38 / 38 records
100.0%Valid filing date38 / 38 records
100.0%Ordered incident and filing dates38 / 38 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2022202320242025
Electrical System
931.0%
ODI 11474953

I ordered BMW ix50 in 10/1/21, got delivered on 05/20/22. Only after 39 days on 06/08/22 and about 1000 miles BMW stopped running and I called BMW roadside assistance to take to the dealership. The car was “fixed” and picked-up back from the dealership on 07/06/22. The reason was given from Gwinnett dealer that “software upgrade” needed and “was fixed”. Again on 7/15 evening when I was coming after getting battery 80% charged, I was driving and the car suddenly died while in motion. I tried to restart the engine but I couldn’t start the en…

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718.4%
ODI 11526767 · 30 mi

The contact owns a 2023 BMW IX. The contact stated while driving approximately 35 MPH, the vehicle suddenly lost motive power. During the failure, the message "Malfunction, Pull Over" was displayed. Approximately 20 minutes later, the contact was able to restart the vehicle however, moments later while driving the failure reoccurred. The vehicle was towed to the local dealer who indicated that the failure was due to an undetermined High Voltage Battery malfunction. The vehicle was not yet repaired. The manufacturer was notified of the failure. …

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1339.4%
ODI 11532529

Within 12 hours of purchase received a “High Voltage” electrical warning and a Drive Train warning. SUV is still drivable.

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17.7%
ODI 11737969

There is a defect in the charging system of the BMW, where upon charging the cable fried BMW refuses to replace the charging cable

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Unknown Or Other
413.8%
ODI 11483023

Hello, I bought this Vehicle from Bridgewater BMW on Aug 22 in New Jersey and the very next day got a call from Roshad Petteway of BMW NA about the recall for the battery and had it towed back to the dealership. BMW Failed to notify the Dealer as they were unaware of the recall and sole me a recalled vehicle which Iam paying the loan with no vehicle now .

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1026.3%
ODI 11503442

My 1 week old iX had an unfortunate accident. I was backing it into the garage using the Recorded Path. This path has been used successfully multiple times since I got the car. Yesterday, while the car was steering into the garage, instead of steering onto the garage, it backed up straight into the wall opening, damaging the rear bumper and the garage wall. The garage wall moved in about 2-3 inches rendering the garage door inoperable. The CAR SENSORS DIDN’T STOP THE CAR although it was very clear it was heading for an obstacle, THE HOUSE WALL.…

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412.1%
ODI 11533297

I parked my car in my single car garage, opened the driver's door and left the vehicle. Car is supposed to go into "park" automatically. Went around the car, opened the trunk and the right rear door to get something large out of the trunk. As I was standing behind the car, the car suddenly starting moving toward me. I ran and the open R. rear door jammed against the right side of garage, at the garage door level, and stopped the car. I went into the car and found the car in neutral. I was nearly killed. For the rest of the day the car ce…

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00.0%

No examples available for this selection.

Vehicle Speed Control
517.2%
ODI 11476515

Cruise control malfunction. Multiple times brining you to dealership.

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37.9%
ODI 11501292 · 1,700 mi

The contact owns a 2023 BMX IX. The contact stated that while driving the vehicle at approximately 5 MPH while attempting to pull into a parking space the vehicle suddenly experienced unintended acceleration and accelerated forward crashing into the rear of a second vehicle. The second vehicle then crashed into a third vehicle. The contact indicated that the during the incident the vehicle was being operated in the B-Mode. No injuries were reported in either vehicle. A police report was taken at the scene. The vehicle was driven home and later …

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39.1%
ODI 11581049

I started my vehicle with my foot on the brake. I put the car in reverse, with my foot on the brake. The car went backwards and hit a parked car. It was 1 car length behind me. I didn't take my foot off the brake and I pushed it harder. The car kept going backwards and I couldn't stop it. I didn't press on the gas pedal. BMW lied and said my after market fitted floor mat was the cause. My floor mat can't lay on the pedal, if I tried toplace it there. BMW had my vehicle for 3 months and I haven't driven it since 12/26/24. My car was p…

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430.8%
ODI 11695421

On October 17, 2025 at approximately 3:15 PM in the parking lot of a shopping mall at 2040 Lomita Blvd, Lomita, CA, our 2025 BMW iX M60 suddenly accelerated forward unintentionally while the driver was attempting to park. The vehicle made a loud “whirring” sound as if the motor engaged on its own, and it lurched forward rapidly without any acceleration input from the driver. The car traveled only about 2 feet before crashing into a wall in front of the parking space. All front and side airbags deployed. The driver (my father) suffered a chest f…

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Forward Collision Avoidance: Warnings
26.9%
ODI 11500520

This vehicle was involved in a collision, none of the safety features worked. The front end collision warning did not go off. The automatic emergency braking did not engage. The Car jolted forward after the collision and did not stop, potentially risking another collision. The SOS or emergency collision BMW assist was not activated, there was no call from anyone from BMW after the accident. No warning lights or collision indicators went off prior to collision as they should have. This vehicle is puts the safety of others at risk if it fails t…

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513.2%
ODI 11538226

I had an accident at a school pickup line. The car was on B mode completely stopped and it lurched forward all of sudden unfortunately at the exact moment when a girl was putting her backpack into her mother's car's trunk. Our IX hit the girl and the two cars parked in front of us. She was severely injured. Her mother repoerted some injury later.

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515.2%
ODI 11566818

Car was in auto park at traffic light and it started to drive and hit the car in front. Brakes or front collision did not stop the car.

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215.4%
ODI 11708608

My 2025 BMW iX xDrive50 has experienced three separate random shutdown events while driving in active traffic. These shutdowns occurred without warning and caused sudden loss of vehicle functionality. One of these shutdowns resulted in a rear-end collision. The vehicle has been brought to BMW of Carlsbad three separate times. Each time, the dealership stated no defect could be found and blamed the driver for “user settings.” A BMW of Carlsbad service advisor later sent written messages stating that BMW software can crash and shut off the vehi…

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Air Bags
13.4%
ODI 11518877

The contact owns a 2022 BMW IX. The contact received notification of NHTSA Campaign Number: 23V079000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that an unknown dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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1231.6%
ODI 11517903 · 2,000 mi

The contact owns a 2023 BMW iX. The contact stated that while his wife was driving at an undisclosed speed, another vehicle crashed into the front and rear passenger side of the vehicle without warning. The air bags failed to deploy. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not diagnosed or repaired. The contact stated that he then received notification of the NHTSA Campaign Number: 23V079000 (Air Bags). The dealer nor the manufacturer was noti…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Forward Collision Avoidance: Automatic Emergency Braking
310.3%
ODI 11500520

This vehicle was involved in a collision, none of the safety features worked. The front end collision warning did not go off. The automatic emergency braking did not engage. The Car jolted forward after the collision and did not stop, potentially risking another collision. The SOS or emergency collision BMW assist was not activated, there was no call from anyone from BMW after the accident. No warning lights or collision indicators went off prior to collision as they should have. This vehicle is puts the safety of others at risk if it fails t…

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25.3%
ODI 11583850

Our BMW iX was in B mode at a complete stop behind another parked car at the car wash. After about five minutes, the car took off at full acceleration and rear ended the car in front of us The BMW iX continued another 15 - 20 feet despite my attempts to repeatedly stepping on the breaks.

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412.1%
ODI 11569633

I put the auto reverse on and the car ran into a wall. I tried to discuss with bmw and they stated the car performed appropriately and they are stating I had to take over when it ran into the wall. I couldn’t react fast enough as the car ran into the wall quickly. They have since said they will not take responsibility for the accident.

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323.1%
ODI 11708608

My 2025 BMW iX xDrive50 has experienced three separate random shutdown events while driving in active traffic. These shutdowns occurred without warning and caused sudden loss of vehicle functionality. One of these shutdowns resulted in a rear-end collision. The vehicle has been brought to BMW of Carlsbad three separate times. Each time, the dealership stated no defect could be found and blamed the driver for “user settings.” A BMW of Carlsbad service advisor later sent written messages stating that BMW software can crash and shut off the vehi…

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Service Brakes
13.4%
ODI 11500520

This vehicle was involved in a collision, none of the safety features worked. The front end collision warning did not go off. The automatic emergency braking did not engage. The Car jolted forward after the collision and did not stop, potentially risking another collision. The SOS or emergency collision BMW assist was not activated, there was no call from anyone from BMW after the accident. No warning lights or collision indicators went off prior to collision as they should have. This vehicle is puts the safety of others at risk if it fails t…

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12.6%
ODI 11547159

I brought a brand new BMW IX fully electric vehicle in May, 2023. A couple of weeks ago in early September, the “Emergency Call System Malfunction” warning light came on, and I can also smell a chemical burn from the vehicle. I dropped it off to Eastbay BMW in Pleasanton, California. 4350 Rosewood Drive, Pleasanton, California 94588. They confirmed that the “Control Module” may be over heating and causing the emergency call system to malfunction. Eastbay BMW contacted BMW HQ and was informed to just reset the warning light. “BMW advised Eastb…

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824.2%
ODI 11566818

Car was in auto park at traffic light and it started to drive and hit the car in front. Brakes or front collision did not stop the car.

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215.4%
ODI 11639340

The brake pedal is way to close to the gas pedal, when I apply the brakes I often hit the gas pedal causing the car to jerk forward. I have reported this problem to BMW and to my local dealer. I took the car to the dealer and was told the car is fine. I have been driving for 40 years and have never experienced this problem nor have I ever reported a problem. However I am experiencing this problem on a daily basis. Other cars are at risk when both pedals are pressed at the same time. The car has been inspected at the dealership who found no …

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Forward Collision Avoidance: Adaptive Cruise Control
413.8%
ODI 11476515

Cruise control malfunction. Multiple times brining you to dealership.

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37.9%
ODI 11529456

The BMW DOES NOT OFFER THIS RECALL RECOMMENDED BY NHTSA

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26.1%
ODI 11546743

Issue 1- Car Starts to slowdown on its own when on self-drive mode on freeways – Has happened 3 X - service center has not be able to reproduce the error but many people on BMW forums has complained about the same in various driving conditions. Ours happened on a straight road with no car ahead of us but a car behind us which nearly caused an accident and a lot of anxiety . Our car went down from 70MPH to 40 and wouldn’t let me accelerate as well . Issue 2 - Front and Rear self-parking modes don’t work – Always have an error and goes in …

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215.4%
ODI 11687045

At low speeds, the cruise control engages, causing the vehicle to accelerate. Stepping on the brake disengages the cruise control as it normally would. I have had this leased vehicle since March 2015. I have reported the issue 4 times to the dealer. Each time they interrogate the computer and tell me there are no errors. I have researched the internet, and there are numerous complaints about this potentially life-threatening issue. "Point of interest." This is the same dealer who insisted my BMW 7 Series had nothing wrong when it was burning a …

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air BagsToo few reports for a range4,000 mi2 (sparse)
ODI 11517903 · 2,000 mi

The contact owns a 2023 BMW iX. The contact stated that while his wife was driving at an undisclosed speed, another vehicle crashed into the front and rear passenger side of the vehicle without warning. The air bags failed to deploy. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not diagnosed or repaired. The contact stated that he then received notification of the NHTSA Campaign Number: 23V079000 (Air Bags). The dealer nor the manufacturer was noti…

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ODI 11520115 · 6,000 mi

The contact owns a 2023 BMW IX. The contact received notification of NHTSA Campaign Number: 23V079000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the air bag fault message was displayed. The vehicle was taken to the dealer, who confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the fa…

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Electrical SystemToo few reports for a range30 mi1 (sparse)
ODI 11526767 · 30 mi

The contact owns a 2023 BMW IX. The contact stated while driving approximately 35 MPH, the vehicle suddenly lost motive power. During the failure, the message "Malfunction, Pull Over" was displayed. Approximately 20 minutes later, the contact was able to restart the vehicle however, moments later while driving the failure reoccurred. The vehicle was towed to the local dealer who indicated that the failure was due to an undetermined High Voltage Battery malfunction. The vehicle was not yet repaired. The manufacturer was notified of the failure. …

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Vehicle Speed ControlToo few reports for a range3,855 mi2 (sparse)
ODI 11501292 · 1,700 mi

The contact owns a 2023 BMX IX. The contact stated that while driving the vehicle at approximately 5 MPH while attempting to pull into a parking space the vehicle suddenly experienced unintended acceleration and accelerated forward crashing into the rear of a second vehicle. The second vehicle then crashed into a third vehicle. The contact indicated that the during the incident the vehicle was being operated in the B-Mode. No injuries were reported in either vehicle. A police report was taken at the scene. The vehicle was driven home and later …

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ODI 11537500 · 6,009 mi

The contact owns a 2023 BMW iX. The contact stated while parking in a parking spot, the vehicle suddenly increased in speed without any warning. As a result, the contact crashed into the corner of a building. The front end of the vehicle was damaged as well as minor visible damage to the building. The contact and passenger suffered whiplash and neck pain but did not seek medical attention. A police report was filed. The vehicle was not towed. The dealer was contacted and stated that they were not aware of a recall for the failure and were advi…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V395000 · 2025-07-2325V470000 · 2025-07-162 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-111None
ODI 11627725

While parking in a rather standard strip mall parking lot, it was discovered the car was too close to the car on the right. The car was backed up a few feet and braked to a stop. When the gear shifter was moved to drive, the car took off and struck the car in front at 13 mph, causing about $75,000 of damage to our BMW iX M60. BMW did a precrash report with data but no written summary or opinion. It was quite clear from the phone call on the crash that BMW would argue the cause was driver error.

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2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-07225V395000, 25V470000
ODI 11673410

Yesterday on 7/13, my family and I were fully stopped and parked in a parking spot (car was in park, to the best of my knowledge). The front passenger had just exited the vehicle and was opening the back door where my kids were just beginning to get out of their seats. At that moment, something occurred that caused the car to speed over the parking curb, across a pedestrian sidewalk and struck a brick and glass building storefront. What's odd is, assuming the car was in park, which i believe it was, the car accelerated to max speed and the ai…

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ODI 11676769

On November 16, 2023, I was driving the vehicle in the far left lane of the freeway when, without any warning, the vehicle lost propulsion and would not accelerate. It also lost power assisted steering AND power assisted braking. I had to decelerate with no power brakes while attempting to safely cross 3-4 lanes to the nearest freeway exit with no power steering, while maintaining enough momentum to not get stuck in the middle of the freeway. After it lost propulsion, the several warnings flashed on the screen noting that the vehicle stabilizat…

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2025-080None

No examples available for this selection.

2025-091None
ODI 11689535

2023 BMWiX with sudden acceleration issue upon parking. Vehicle has been subject to recall for unintended activation of cruise control upon parking and a software update was supposedly issued by BMW and yet this occurred to me today causing front end collision and lots of damage to my car. Not hurt nor were others but certainly could have been.

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2025-101None
ODI 11691742

Incident Date: August 20, 2025
Vehicle: BMW iX (2023 BMW iX XDrive 50 VIN - [XXX] ) On August 20, 2025, I was driving my BMW iX during heavy rain when the vehicle suddenly lost control and hydroplaned. Despite my efforts to steer and brake carefully, the vehicle skidded and hit the divider three times. Shockingly, none of the airbags deployed during the impact. I have experienced repeated traction and stability issues with this vehicle during rainy conditions, even while driving at low speeds. Both my husband and I have noticed that the car t…

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2025-110None

No examples available for this selection.

2025-121None
ODI 11706089

I am reporting an incident involving unintended vehicle movement/acceleration in my 2023 BMW iX xDrive50. BMW of North America inspected the vehicle and claims no defect was found; however, they refuse to provide the Event Data Recorder (EDR) data or diagnostic logs used to reach that conclusion. The incident occurred around September 1, 2025. The vehicle exhibited behavior inconsistent with normal operation. BMW’s response relies on undisclosed internal data and post-incident testing that does not recreate the event conditions. I am requesti…

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2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-042None
ODI 11731218

Incident Date: [XXX] Problem Area: Electrical System / Charging System The DC fast charging (CCS) system on this 2023 BMW iX xDrive50 failed completely on [XXX] while traveling on a highway in Richmond, Virginia. The vehicle was unable to charge at an Electrify America station despite other vehicles , including an identical 2023 BMW iX xDrive50 , charging successfully at the same station. A second nearby ChargePoint station was also attempted without success. Hard restarts and software updates did not resolve the issue. The vehicle had to be dr…

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ODI 11733915

While driving my leased BMW iX on the highway during heavy rain, the windshield wipers suddenly malfunctioned. The wipers began striking each other violently and then completely stopped working. This caused an immediate loss of visibility at highway speed. My pregnant wife was in the vehicle at the time, creating a serious safety risk. This appears to be a safety-related defect involving the windshield wiper system. I am requesting that NHTSA document and review this complaint for possible defect investigation.

Look up ODI 11733915 at NHTSA ↗

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-071None
ODI 11747601

THIS VEHICLE HAD A BRIEF WARNING TO STOP DRIVING AND QUICKLY LOST ANY POWER. THE VEHICLE WAS COMPLETELY DISABLED IN THE MIDDLE OF A BUSY HIGHWAY. THERE WERE DEFINITE SAFTEY CONCERNS TO MYSELF AND OTHERS REGARDING COLLISION POTENTIAL. THE PROBLEM IS CONFIRMED IN MULTIPLE ELECTRIC BMW IX MODELS BY DEALERS AND OTHER OWNERS. BMW HAS CONFIRMED DRIVE CHAIN FAILURE RELATED TO MANUFACTURING DUST IN THE MOTOR OR COOLING PUMP FAILURE. THIS SAFETY PROBLEM CONTINUES TO PRESENT IN IX VEHICLES.

Look up ODI 11747601 at NHTSA ↗

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 237 reports

2022: 24 complaints · 2023: 37 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022142124
2023253237
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20222900
20233800

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsUnknown Or OtherElectrical SystemForward Collision Avoidance: WarningsForward Collision Avoidance: Adaptive Cruise ControlPower TrainVehicle Speed ControlBack Over Prevention: Warnings
Air Bags—0
1
ODI 11547159

I brought a brand new BMW IX fully electric vehicle in May, 2023. A couple of weeks ago in early September, the “Emergency Call System Malfunction” warning light came on, and I can also smell a chemical burn from the vehicle. I dropped it off to Eastbay BMW in Pleasanton, California. 4350 Rosewood Drive, Pleasanton, California 94588. They confirmed that the “Control Module” may be over heating and causing the emergency call system to malfunction. Eastbay BMW contacted BMW HQ and was informed to just reset the warning light. “BMW advised Eastb…

Look up ODI 11547159 at NHTSA ↗

1
ODI 11673410

Yesterday on 7/13, my family and I were fully stopped and parked in a parking spot (car was in park, to the best of my knowledge). The front passenger had just exited the vehicle and was opening the back door where my kids were just beginning to get out of their seats. At that moment, something occurred that caused the car to speed over the parking curb, across a pedestrian sidewalk and struck a brick and glass building storefront. What's odd is, assuming the car was in park, which i believe it was, the car accelerated to max speed and the ai…

Look up ODI 11673410 at NHTSA ↗

1
ODI 11531756

car has been recalled, dealership has been unable to locate parts needed for the repair for 3+ months.

Look up ODI 11531756 at NHTSA ↗

1
ODI 11673410

Yesterday on 7/13, my family and I were fully stopped and parked in a parking spot (car was in park, to the best of my knowledge). The front passenger had just exited the vehicle and was opening the back door where my kids were just beginning to get out of their seats. At that moment, something occurred that caused the car to speed over the parking curb, across a pedestrian sidewalk and struck a brick and glass building storefront. What's odd is, assuming the car was in park, which i believe it was, the car accelerated to max speed and the ai…

Look up ODI 11673410 at NHTSA ↗

00
Unknown Or Other0—
1
ODI 11731218

Incident Date: [XXX] Problem Area: Electrical System / Charging System The DC fast charging (CCS) system on this 2023 BMW iX xDrive50 failed completely on [XXX] while traveling on a highway in Richmond, Virginia. The vehicle was unable to charge at an Electrify America station despite other vehicles , including an identical 2023 BMW iX xDrive50 , charging successfully at the same station. A second nearby ChargePoint station was also attempted without success. Hard restarts and software updates did not resolve the issue. The vehicle had to be dr…

Look up ODI 11731218 at NHTSA ↗

2
ODI 11538226

I had an accident at a school pickup line. The car was on B mode completely stopped and it lurched forward all of sudden unfortunately at the exact moment when a girl was putting her backpack into her mother's car's trunk. Our IX hit the girl and the two cars parked in front of us. She was severely injured. Her mother repoerted some injury later.

Look up ODI 11538226 at NHTSA ↗

ODI 11689535

2023 BMWiX with sudden acceleration issue upon parking. Vehicle has been subject to recall for unintended activation of cruise control upon parking and a software update was supposedly issued by BMW and yet this occurred to me today causing front end collision and lots of damage to my car. Not hurt nor were others but certainly could have been.

Look up ODI 11689535 at NHTSA ↗

000
1
ODI 11503442

My 1 week old iX had an unfortunate accident. I was backing it into the garage using the Recorded Path. This path has been used successfully multiple times since I got the car. Yesterday, while the car was steering into the garage, instead of steering onto the garage, it backed up straight into the wall opening, damaging the rear bumper and the garage wall. The garage wall moved in about 2-3 inches rendering the garage door inoperable. The CAR SENSORS DIDN’T STOP THE CAR although it was very clear it was heading for an obstacle, THE HOUSE WALL.…

Look up ODI 11503442 at NHTSA ↗

Electrical System
1
ODI 11547159

I brought a brand new BMW IX fully electric vehicle in May, 2023. A couple of weeks ago in early September, the “Emergency Call System Malfunction” warning light came on, and I can also smell a chemical burn from the vehicle. I dropped it off to Eastbay BMW in Pleasanton, California. 4350 Rosewood Drive, Pleasanton, California 94588. They confirmed that the “Control Module” may be over heating and causing the emergency call system to malfunction. Eastbay BMW contacted BMW HQ and was informed to just reset the warning light. “BMW advised Eastb…

Look up ODI 11547159 at NHTSA ↗

1
ODI 11731218

Incident Date: [XXX] Problem Area: Electrical System / Charging System The DC fast charging (CCS) system on this 2023 BMW iX xDrive50 failed completely on [XXX] while traveling on a highway in Richmond, Virginia. The vehicle was unable to charge at an Electrify America station despite other vehicles , including an identical 2023 BMW iX xDrive50 , charging successfully at the same station. A second nearby ChargePoint station was also attempted without success. Hard restarts and software updates did not resolve the issue. The vehicle had to be dr…

Look up ODI 11731218 at NHTSA ↗

—
1
ODI 11706089

I am reporting an incident involving unintended vehicle movement/acceleration in my 2023 BMW iX xDrive50. BMW of North America inspected the vehicle and claims no defect was found; however, they refuse to provide the Event Data Recorder (EDR) data or diagnostic logs used to reach that conclusion. The incident occurred around September 1, 2025. The vehicle exhibited behavior inconsistent with normal operation. BMW’s response relies on undisclosed internal data and post-incident testing that does not recreate the event conditions. I am requesti…

Look up ODI 11706089 at NHTSA ↗

1
ODI 11529456

The BMW DOES NOT OFFER THIS RECALL RECOMMENDED BY NHTSA

Look up ODI 11529456 at NHTSA ↗

000
Forward Collision Avoidance: Warnings
1
ODI 11673410

Yesterday on 7/13, my family and I were fully stopped and parked in a parking spot (car was in park, to the best of my knowledge). The front passenger had just exited the vehicle and was opening the back door where my kids were just beginning to get out of their seats. At that moment, something occurred that caused the car to speed over the parking curb, across a pedestrian sidewalk and struck a brick and glass building storefront. What's odd is, assuming the car was in park, which i believe it was, the car accelerated to max speed and the ai…

Look up ODI 11673410 at NHTSA ↗

2
ODI 11538226

I had an accident at a school pickup line. The car was on B mode completely stopped and it lurched forward all of sudden unfortunately at the exact moment when a girl was putting her backpack into her mother's car's trunk. Our IX hit the girl and the two cars parked in front of us. She was severely injured. Her mother repoerted some injury later.

Look up ODI 11538226 at NHTSA ↗

ODI 11689535

2023 BMWiX with sudden acceleration issue upon parking. Vehicle has been subject to recall for unintended activation of cruise control upon parking and a software update was supposedly issued by BMW and yet this occurred to me today causing front end collision and lots of damage to my car. Not hurt nor were others but certainly could have been.

Look up ODI 11689535 at NHTSA ↗

1
ODI 11706089

I am reporting an incident involving unintended vehicle movement/acceleration in my 2023 BMW iX xDrive50. BMW of North America inspected the vehicle and claims no defect was found; however, they refuse to provide the Event Data Recorder (EDR) data or diagnostic logs used to reach that conclusion. The incident occurred around September 1, 2025. The vehicle exhibited behavior inconsistent with normal operation. BMW’s response relies on undisclosed internal data and post-incident testing that does not recreate the event conditions. I am requesti…

Look up ODI 11706089 at NHTSA ↗

—0
1
ODI 11673410

Yesterday on 7/13, my family and I were fully stopped and parked in a parking spot (car was in park, to the best of my knowledge). The front passenger had just exited the vehicle and was opening the back door where my kids were just beginning to get out of their seats. At that moment, something occurred that caused the car to speed over the parking curb, across a pedestrian sidewalk and struck a brick and glass building storefront. What's odd is, assuming the car was in park, which i believe it was, the car accelerated to max speed and the ai…

Look up ODI 11673410 at NHTSA ↗

0
1
ODI 11583850

Our BMW iX was in B mode at a complete stop behind another parked car at the car wash. After about five minutes, the car took off at full acceleration and rear ended the car in front of us The BMW iX continued another 15 - 20 feet despite my attempts to repeatedly stepping on the breaks.

Look up ODI 11583850 at NHTSA ↗

Forward Collision Avoidance: Adaptive Cruise Control
1
ODI 11531756

car has been recalled, dealership has been unable to locate parts needed for the repair for 3+ months.

Look up ODI 11531756 at NHTSA ↗

0
1
ODI 11529456

The BMW DOES NOT OFFER THIS RECALL RECOMMENDED BY NHTSA

Look up ODI 11529456 at NHTSA ↗

0—000
Power Train
1
ODI 11673410

Yesterday on 7/13, my family and I were fully stopped and parked in a parking spot (car was in park, to the best of my knowledge). The front passenger had just exited the vehicle and was opening the back door where my kids were just beginning to get out of their seats. At that moment, something occurred that caused the car to speed over the parking curb, across a pedestrian sidewalk and struck a brick and glass building storefront. What's odd is, assuming the car was in park, which i believe it was, the car accelerated to max speed and the ai…

Look up ODI 11673410 at NHTSA ↗

00
1
ODI 11673410

Yesterday on 7/13, my family and I were fully stopped and parked in a parking spot (car was in park, to the best of my knowledge). The front passenger had just exited the vehicle and was opening the back door where my kids were just beginning to get out of their seats. At that moment, something occurred that caused the car to speed over the parking curb, across a pedestrian sidewalk and struck a brick and glass building storefront. What's odd is, assuming the car was in park, which i believe it was, the car accelerated to max speed and the ai…

Look up ODI 11673410 at NHTSA ↗

0—00
Vehicle Speed Control000000—0
Back Over Prevention: Warnings0
1
ODI 11503442

My 1 week old iX had an unfortunate accident. I was backing it into the garage using the Recorded Path. This path has been used successfully multiple times since I got the car. Yesterday, while the car was steering into the garage, instead of steering onto the garage, it backed up straight into the wall opening, damaging the rear bumper and the garage wall. The garage wall moved in about 2-3 inches rendering the garage door inoperable. The CAR SENSORS DIDN’T STOP THE CAR although it was very clear it was heading for an obstacle, THE HOUSE WALL.…

Look up ODI 11503442 at NHTSA ↗

0
1
ODI 11583850

Our BMW iX was in B mode at a complete stop behind another parked car at the car wash. After about five minutes, the car took off at full acceleration and rear ended the car in front of us The BMW iX continued another 15 - 20 feet despite my attempts to repeatedly stepping on the breaks.

Look up ODI 11583850 at NHTSA ↗

000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Stalling or loss of power

3 mentions · 7.9% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11540108

The vehicle automatically lost power, shut down, and came to a complete stop in the middle of the road. During the shut down, I was unable to accelerate, brake, or steer the vehicle to the side of the road to a safe stopping location. The vehicle computer appeared to take over and shut down the vehicle and I was unable to stop it from happening. I was informed by the dealer that the issue was with the Combined Charging Unit. The vehicle has been back at the dealer since July 17, 2023 and I do not know if the Combined Charging Unit is still …

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ODI 11568082

The vehicle drivetrain failed and would not allow the driver to change gear, either to drive forward or backward. The vehicle engine was still on. The vehicle computer system generated the following message on the dashboard: "Drive carefully. Drivetrain fault. Have the problem checked by the nearest service center. Contact service center." There was an option to "Close message" at the bottom of the screen. The vehicle was stalled in the middle of the street. It took almost 30 minutes before the gear box inside the vehicle could be manipulated …

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ODI 11676769

On November 16, 2023, I was driving the vehicle in the far left lane of the freeway when, without any warning, the vehicle lost propulsion and would not accelerate. It also lost power assisted steering AND power assisted braking. I had to decelerate with no power brakes while attempting to safely cross 3-4 lanes to the nearest freeway exit with no power steering, while maintaining enough momentum to not get stuck in the middle of the freeway. After it lost propulsion, the several warnings flashed on the screen noting that the vehicle stabilizat…

Look up ODI 11676769 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

1 mentions · 2.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11538226

I had an accident at a school pickup line. The car was on B mode completely stopped and it lurched forward all of sudden unfortunately at the exact moment when a girl was putting her backpack into her mother's car's trunk. Our IX hit the girl and the two cars parked in front of us. She was severely injured. Her mother repoerted some injury later.

Look up ODI 11538226 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

1 mentions · 2.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11676769

On November 16, 2023, I was driving the vehicle in the far left lane of the freeway when, without any warning, the vehicle lost propulsion and would not accelerate. It also lost power assisted steering AND power assisted braking. I had to decelerate with no power brakes while attempting to safely cross 3-4 lanes to the nearest freeway exit with no power steering, while maintaining enough momentum to not get stuck in the middle of the freeway. After it lost propulsion, the several warnings flashed on the screen noting that the vehicle stabilizat…

Look up ODI 11676769 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

1 mentions · 2.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11547159

I brought a brand new BMW IX fully electric vehicle in May, 2023. A couple of weeks ago in early September, the “Emergency Call System Malfunction” warning light came on, and I can also smell a chemical burn from the vehicle. I dropped it off to Eastbay BMW in Pleasanton, California. 4350 Rosewood Drive, Pleasanton, California 94588. They confirmed that the “Control Module” may be over heating and causing the emergency call system to malfunction. Eastbay BMW contacted BMW HQ and was informed to just reset the warning light. “BMW advised Eastb…

Look up ODI 11547159 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b