Auto Recall Watch
U.S. public vehicle records

2015 Buick ENCORE problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

124 owner complaints analyzed

4 distinct recall campaigns

33,200 mi median reported failure mileage

Scope: 2015 model year. Data updated: . 80 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 30 of 124 complaints (24.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior3326.6%
Braking behavior2419.4%
Electrical and battery issues129.7%
Transmission and shifting118.9%
Engine operation86.5%
Fuel system concerns10.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
30
Engine
29
Steering
27
Service Brakes
20
Air Bags
16
Unknown Or Other
15
Power Train
11
Fuel/Propulsion System
7
Component breakdown data
CategoryCount
Electrical System30
Engine29
Steering27
Service Brakes20
Air Bags16
Unknown Or Other15
Power Train11
Fuel/Propulsion System7

Electrical System: 30; Engine: 29; Steering: 27; Service Brakes: 20; Air Bags: 16; Unknown Or Other: 15; Power Train: 11; Fuel/Propulsion System: 7

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
34
25,000 to 49,999
16
50,000 to 74,999
17
75,000 to 99,999
9
100,000 to 149,999
4
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00034
25,000 to 49,99916
50,000 to 74,99917
75,000 to 99,9999
100,000 to 149,9994
150,000 and above0

Under 25,000: 34; 25,000 to 49,999: 16; 50,000 to 74,999: 17; 75,000 to 99,999: 9; 100,000 to 149,999: 4; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (34). 44 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015
9
2016
9
2017
15
2018
12
2019
17
2020
14
2021
12
2022
7
2023
9
2024
12
2025
4
2026
4
Complaints over time data
CategoryCount
20159
20169
201715
201812
201917
202014
202112
20227
20239
202412
20254
20264

2015: 9; 2016: 9; 2017: 15; 2018: 12; 2019: 17; 2020: 14; 2021: 12; 2022: 7; 2023: 9; 2024: 12; 2025: 4; 2026: 4

Pattern summary

Electrical System leads the component reports. Steering behavior appears in 33 complaint narratives. Braking behavior appears in 24 complaint narratives. Electrical and battery issues appears in 12 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10764675 · 2015-09-17 (September 17, 2015)

DRIVING ABOUT 45-50 MPH AND THE CAR SUDDENLY TURNED OFF. THE STEERING WHEEL BECAME STIFF AND ALL THE ELECTRICAL POWER TURNED OFF, AND THE DASH BOARD SCREEN WAS BLACK. I THEN TURN THE IGNITION KEY OFF AND RESTARTED THE CAR IN THE MIDDLE OF THE MAIN DRIVING ROAD.

Owner-reported narrative. 2,300 miles reported. Look up ODI 10764675 at NHTSA ↗

Owner report 10778389 · 2015-09-29 (September 29, 2015)

DRIVING ALONG AT APPROX. 55 MPH ON A MAIN HIWAY SLOWED TO APPROX. 40 MPH TO MAKE A TURN, WHEN SUDDENLY THE ENGINE STOPPED OPERATING. EVERYTHING SHUT DOWN, NO STEERING, NO BRAKES. ON STAR DID NOT RESPOND, CAR WAS DISABLED ABOUT 5-7 MINUTES, TRIED TO START SEVERAL TIME WITH THE KEY. SERIOUS ISSUE, HAD CAR TOWED TO DEALER, FOUND NOTHING WRONG AND NO CODES WERE OBTAINED FROM THE COMPUTER SYSTEM!

Owner-reported narrative. 2,100 miles reported. Look up ODI 10778389 at NHTSA ↗

Owner report 10723516 · 2015-06-04 (June 4, 2015)

NEW BUICK 2015 ENCORE 1. APPYING BRAKES WHEN BACKING OUT OF GARAGE CREATES A SHRILL SQUEAL. 2. WHEN SLOWING FOR THE STOP SIGN AT THE END OF THE STREET, APPLYING BRAKES MAKES A MOANING SOUND AND SLIGHT VIBRATION. 3. WHEN I APPLY BRAKES TO SLOW DOWN AT ABOUT 5 MPH SUCH AS STOPPING AT AN INTERSECTION, THE BRAKES 'GRAB' RATHER THAN SLOWING SMOOTHLY. ALL PROBLEMS HAPPEN IN THE MORNING AFTER THE CAR HAS SET OVERNIGHT, AND THEY USUALLY GO AWAY AFTER DRIVING ENOUGH TO USE THE BRAKES A NUMBER OF TIMES. LAST WEEK I DROVE IN A H…

Owner-reported narrative. 87 miles reported. Look up ODI 10723516 at NHTSA ↗

Owner report 10745133 · 2015-07-30 (July 30, 2015)

ALMOST EVERY DAY THE 1 ST & 2 ND TIME THE BRAKES ARE APPLIED THERE IS A GRINDING NOISE & IT FEELS LIKE THE BRAKES ARE GRABBING. ON MY CAR IT SEEMS TO BE COMING FROM THE DRIVERS SIDE.MY CAR PARKS IN THE GARAGE. 1 ST TIME DEALER SAID THERE WAS A BIT OF RUST ON THE CALIPERS THEY CLEANED THEM UP..NEXT MORNING SAME THING..2 ND TIME BACK TO DEALER THEY SAID IT'S PROBABLY CONDENSATION & IT'S ALWAYS GOING TO BE THAT WAY..MY RESPONSE WAS THAT'S UNACCEPTABLE & I WILL CONTINUE TO BRING MY CAR BACK TILL ITS FIXED.THEY LATER TOLD ME THERE WAS A SERVICE BULL…

Owner-reported narrative. 25 miles reported. Look up ODI 10745133 at NHTSA ↗

Owner report 10761516 · 2015-09-04 (September 4, 2015)

WHILE BRAKING TO STOP FOR A TRAFFIC LIGHT ON A BUSY 45 MPH SPEED LIMIT ROAD, THE ENGINE STOPPED RUNNING. I SHIFTED INTO PARK TO RESTART IT. ENTIRE ELECTRICAL SYSTEM WAS DEAD EXCEPT POWER SEATS AND DOOR LOCKS. ENGINE WOULD NOT START AND NO OTHER ELECTRICAL RELATED EQUIPMENT WORKED INCLUDING ENGINE, GEAR SHIFT, INSTRUMENT PANEL, RADIO, LIGHTS,TURN SIGNALS, AND EMERGENCY LIGHTS. TWO SAFETY ISSUES BECAUSE THE CAR COULD HAVE BEEN REAR ENDED: 1). COULD NOT SHIFT OUT OF PARK TO PUSH CAR OFF THE ROAD. NONE OF THE 4 LADIES IN THE CAR COULD GET…

Owner-reported narrative. 3,600 miles reported. Look up ODI 10761516 at NHTSA ↗

Owner report 10781784 · 2015-10-13 (October 13, 2015)

1. WHILE STOPPED ON AN INCLINE, EVEN A SMALL INCLINE, THE VEHICLE ROLLS BACKWARDS 6-12" WHEN MOVING FOOT FROM BRAKE TO ACCELERATOR (THE VEHICLE HAS AUTOMATIC TRANSMISSION). WE HAVE COME CLOSE TO HITTING TWO VEHICLES BEHIND US WHEN STOPPED AT A STOP LIGHT AND THE VEHICLE SLID BACKWARDS. 2. BECAUSE OF DESIGN, THERE ARE COLUMNS REDUCING VISIBILITY THROUGH AN ALREADY SMALL REAR WINDOW. THE PROVIDED REAR VIEW CAMERA HAS ALMOST NO RESOLUTION AND UNDER MOST NORMAL LIGHTING CONDITIONS IS TOTALLY USELESS,. THE RESULT IS THERE IS NO WAY TO SEE WHAT …

Owner-reported narrative. 50 miles reported. Look up ODI 10781784 at NHTSA ↗

Owner report 10969481 · 2017-03-30 (March 30, 2017)

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING WHILE DRIVING VARIOUS SPEEDS. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED AND THE GAUGES FLUCTUATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LOOSE GROUND CABLE AND THE VEHICLE NEEDED TO BE REWIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOUR TIMES: THREE WHEN THEIR DAUGHTER OPERATED THE VEHICLE AND ONCE WHILE THE CO…

Owner-reported narrative. 30,000 miles reported. Look up ODI 10969481 at NHTSA ↗

Owner report 11111500 · 2018-07-16 (July 16, 2018)

WHILE DRIVING AND THE ENGINE ON WE EXPERIENCED LOSS OF POWER STEERING. LUCKILY IT OCCURRED AS WE WERE PULLING AWAY FROM THE DRIVEWAY, WE ATTEMPTED TO RE-ENGINE THE VEHICLE TO NO AVAIL. EVENTUALLY THE VEHICLE HAD TO BE TOWED AWAY.

Owner-reported narrative. Look up ODI 11111500 at NHTSA ↗

Owner report 10873442 · 2016-06-09 (June 9, 2016)

HAD AN OIL CHANGE AT DEALER (TYPICAL 15,000 MILE CHECK). ON THE RETURN TRIP TO HOME, ENGINE STARTED TO MISS, SMOKE WAS COMING FROM BACK OF CAR LIKE OIL WAS BEING BURNED AND THE ENGINE "CHECK ENGINE LIGHT" CAME ON AND THE CAR WAS STOPPED. CALLED DEALER WHO HAD CAR TOWED TO THEIR LOCATION. WHILE WAITING FOR TOW, I CHECKED OIL LEVEL (IT WAS OVER FILLED BY AT LEAST A QUART (MAYBE MORE), DIP STICK WAS NOT SEATED PROPERLY TO CHECK OIL LEVEL. WHEN THE TOW TRUCK DRIVE ARRIVED AND HOOKED THE CAR UP TO TOW, HE INDICATED THAT THE PASSENGER SIDE BOLT THAT …

Owner-reported narrative. 13,560 miles reported. Look up ODI 10873442 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

124 unique complaints in this selection. Analysis snapshot: 2026-10-01.

64.5%Usable mileage80 / 124 records
100.0%Valid incident date124 / 124 records
100.0%Valid filing date124 / 124 records
100.0%Ordered incident and filing dates124 / 124 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2013201420152016201720182019202020212022
Engine
2140.4%
ODI 10566380 · 2,030 mi

LEAVING A STOP SIGN ONTO THREE LANE ROAD GOING DOWN A HILL,WHEN THE CAR HAD NO ACCELERATION, I PUT ON FLASHERS AND COASTED TO CURB,HAD TO CALL WRECKER AND BE TOWED TO DEALER,SAID IT WAS A THROTTLE BODY SENSOR,THAT IS SENSITIVE TO COLD WEATHER,2 DEALERS SAID THE SAME THING. NEW PART WAS ORDERED,BUT I DON'T FEEL SAFE IN OUR COLD WEATHER IF THIS HAPPENS ON HIGHWAY AND IT STOPS I AM SO AFRAID I WILL BE RUN OVER BY TRAFFIC MOVING AT THE SPEED LIMIT AND MY ENCORE JUST STOPS. FEEL MY NEW PART IS NOT THE FIX FOR THIS SAFETY ISSUE, THEY SAY THEY CAN'T S…

Look up ODI 10566380 at NHTSA ↗

2541.7%
ODI 11120011

BATTERY WEST EVEN A YEAR OLD AND IT WENT OUT. DEAD. COOLANT WAS LEAKING. BUT WASN'T LEAKING AT FIRST. I BELIEVE THEY DAMAGED IT. WHEN WE TOOK IT FOR CHECK UP THE SAME WARRANTY WAS GOING OUT AND THEY SAID WE WILL MAKE SURE EVERYTHING IS WORKING. THEY JUST HALF FIX EVERY THING AND GOT THE MONEY. THIS IS A LEMON.COOLANT LEAK AND CONDITIONING STILL DON'T WORK.WHAT DO YOU DO.JUST

Look up ODI 11120011 at NHTSA ↗

2923.4%
ODI 10778389 · 2,100 mi

DRIVING ALONG AT APPROX. 55 MPH ON A MAIN HIWAY SLOWED TO APPROX. 40 MPH TO MAKE A TURN, WHEN SUDDENLY THE ENGINE STOPPED OPERATING. EVERYTHING SHUT DOWN, NO STEERING, NO BRAKES. ON STAR DID NOT RESPOND, CAR WAS DISABLED ABOUT 5-7 MINUTES, TRIED TO START SEVERAL TIME WITH THE KEY. SERIOUS ISSUE, HAD CAR TOWED TO DEALER, FOUND NOTHING WRONG AND NO CODES WERE OBTAINED FROM THE COMPUTER SYSTEM!

Look up ODI 10778389 at NHTSA ↗

4050.6%
ODI 10933679 · 28,000 mi

TL* THE CONTACT OWNS A 2016 BUICK ENCORE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A STRONG ODOR IN THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE ECM SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, AND THE DEALER REPLACED THE MAP SENSOR THE CONTACT STILL NOTICED AN ODOR IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 28,000. UPDATED 02/09/17*LJ *CN

Look up ODI 10933679 at NHTSA ↗

3539.3%
ODI 11006441 · 750 mi

APRX 6AM TUESDAY JULY 18, 2017, APRX 5:45 AM, WITH NO KEY FOB IN MY WIFE'S OR MY POSSESSION AND NO ONE WITHIN 30 FEET OF THE CARE PARKED IN THE GARAGE, THE 2017 BUICK ENCORE STARTED ON ITS OWN. THE CAR WAS STATIONARY AND PARKED IN THE GARAGE SINCE APRX 7:00 PM MONDAY EVENING THE 17TH. HEARING A NOISE IN THE GARAGE, I WENT THERE AND FOUND THE CARD ENGINE RUNNING. THE GARAGE DOOR WAS CLOSED, AND NO ONE COULD HAVE ENTERED THE GARAGE. WE ARE TAKING THE CAR TO PLACE OF PURCHASE, KLICK LEWIS BUICK CHEV, PALMYRA, PA TO DETERMINE WHAT THEY WILL DO TO C…

Look up ODI 11006441 at NHTSA ↗

2939.2%
ODI 11133103 · 4,000 mi

THERE IS A MALFUNCTION WITH THE TURBO HOSE ON A MAJORITY OF 2018 BUICK ENCORE'S THAT REQUIRE A NEW HOSE. THERE IS A NATIONWIDE BACK ORDER ON THESE PARTS DUE TO ALL OF THE REPAIRS. WHEN THIS ITEM BROKE I WAS DRIVING ABOUT 70 MPH ON THE INTERSTATE, THERE WAS A LOUD POP FROM THE ENGINE COMPARTMENT AND THE VEHICLE WOULD NOT ACCELERATE APPROPRIATELY.

Look up ODI 11133103 at NHTSA ↗

3338.4%
ODI 11189925 · 1,090 mi

TL* THE CONTACT OWNS A 2019 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED TWICE WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE ENGINE START BUTTON MALFUNCTIONED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TWICE TO PHILLIPS BUICK AND GMC (2160 US HIGHWAY 441, 27, FRUITLAND PARK, FL 34731, [phone removed]). THE DEALER WAS CURRENTLY DIAGNOSING THE VEHICLE AND STATED THAT THEY WOULD CALL THE CONTACT WITH THE RESULTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MI…

Look up ODI 11189925 at NHTSA ↗

736.8%
ODI 11367020 · 5,240 mi

PURCHASED NEW BUICK ENCORE 2020 ON 05/22/2000. PREVIOUS VEHICLE WAS HONDA CIVIC. ENCORE NEVER SEEMED TO HAVE ENOUGH POWER & WOULD DOWNSHIFT. ON 10/19/20 THERE WAS AN ISSUE ACTION REQUESTED) DETECTED BY BUICK BUT I WAS NOT NOTIFIED. THEN ON 10/28/2020, WE WERE DIVING THE VEHICLE WHEN IT SEEMED TO LOOSE POWER & AN 18 WHEELER ALMOST HIT US. ENCORE HAS 5,302 MILES ON IT. 10/28/20 3:41 P.M. MESSAGE FROM BUICK DX. THE ENGINE AND TRANSMISSION SYSTEM IS NOT PERFORMING AS EXPECTED. AN ISSUE HAS BEEN DETECTED IN THE AIR INDUCTION SYSTEM WHICH MONITORS A…

Look up ODI 11367020 at NHTSA ↗

333.3%
ODI 11483354

Had an oil change done 6/13/22. 6/21/22 Temp gauge rose to 3/4 mark, AC shut off, car really hot under hood, loss of power, car threw crankshaft position sensor code which we replaced. Had the temp gauge do it few more times from 6/21/22 to 8/13/22 when temp gauge did the same thing and car really hot under hood, smoke from tailpipe and loss of power. Took to repair shop, they want to replace engine, oil lines, turbo and gaskets. Car has 121530 miles on it.

Look up ODI 11483354 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
611.5%
ODI 10566897 · 11,540 mi

CAR RAN GREAT THEN I STOPPED AT A STOP LIGHT. WHEN IT TURNED GREEN THE TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON. ENGINE POWER REDUCED CAME ACROSS DASH AND THE CAR FAILED TO ACCELERATE, THE CAR, RADIO AND LIGHTS WERE STILL ON. ALMOST CAUSED 3 DIFFERENT ACCIDENTS TRYING TO GET OUT OF TRAFFIC.SCAN CHECK SYSTEM, P2101, PER DOCUMENT ID:[XXX] DIAGNOSIS WAS TO REPLACE THROTTLE BODY AND PERFORM JDLE RELEARN PROCEDURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 10566897 at NHTSA ↗

1220.0%
ODI 10606632 · 425 mi

INSTRUMENT PANEL LIGHTING IN BRIGHT DAYLIGHT, WHILE WEARING SUNGLASSES, IS INSUFFICIENT. IN ORDER TO READ THE SPEEDOMETER EITHER ON THE ANALOG DIAL OR ON THE SMALL DIGITAL DISPLAY WHILE DRIVING, REQUIRES THE REMOVAL OF THE SUNGLASSES, TAKE YOUR EYES OFF THE ROAD, AND PEER INTO THE PANEL IN ORDER TO READ THE SPEEDOMETER. THE GAS AND TEMPERATURE GAUGES ARE NOT VISIBLE AT ALL. ADJUSTING THE INTENSITY SWITCH HAS NO EFFECT DURING DAYLIGHT HOURS. THIS ISSUE HAS BEEN REPORTED TO THE LOCAL BUICK SERVICE DEPARTMENT AS WELL AS BUICK HEADQUARTERS. TH…

Look up ODI 10606632 at NHTSA ↗

3024.2%
ODI 10761516 · 3,600 mi

WHILE BRAKING TO STOP FOR A TRAFFIC LIGHT ON A BUSY 45 MPH SPEED LIMIT ROAD, THE ENGINE STOPPED RUNNING. I SHIFTED INTO PARK TO RESTART IT. ENTIRE ELECTRICAL SYSTEM WAS DEAD EXCEPT POWER SEATS AND DOOR LOCKS. ENGINE WOULD NOT START AND NO OTHER ELECTRICAL RELATED EQUIPMENT WORKED INCLUDING ENGINE, GEAR SHIFT, INSTRUMENT PANEL, RADIO, LIGHTS,TURN SIGNALS, AND EMERGENCY LIGHTS. TWO SAFETY ISSUES BECAUSE THE CAR COULD HAVE BEEN REAR ENDED: 1). COULD NOT SHIFT OUT OF PARK TO PUSH CAR OFF THE ROAD. NONE OF THE 4 LADIES IN THE CAR COULD GET…

Look up ODI 10761516 at NHTSA ↗

810.1%
ODI 11185805 · 19,500 mi

TL* THE CONTACT OWNS A 2016 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WOULD CRANK UNEXPECTEDLY WHILE DRIVING AT EXTREMELY LOW SPEEDS. THE VEHICLE WAS EQUIPPED WITH THE AUTO START FEATURE WHEN COMING TO A COMPLETE STOP, WHICH COULD NOT BE DISENGAGED. THE CONTACT DESCRIBED THE FAILURE AS IF THE IGNITION WERE BEING STARTED WHILE THE ENGINE WAS ALREADY RUNNING. DURING THE FAILURE, THE VEHICLE WOULD STALL AND THE CONTACT WOULD HAVE TO COME TO A COMPLETE STOP AND RESTART THE ENGINE. GEORGE NAHAS CHEVROLET (4135 FL-44, WILDWOOD, FL 34785, [pho…

Look up ODI 11185805 at NHTSA ↗

44.5%
ODI 11129615 · 13,000 mi

THIS VEHICLE HAS A KEYLESS IGNITION SYSTEM. TWICE MY WIFE ACCIDENTALLY TURNED OFF THE VEHICLE, ONCE AT A STOP, THE OTHER TIME ON A FREEWAY AT 70 MPH. SHE WAS UNAWARE THE VEHICLE COULD BE STARTED IN NEUTRAL THINKING SHE NEEDED TO BE IN PARK. THE VEHICLE CONTINUED COASTING ALLOWING HER TO MOVE TO THE SIDE OF THE FREEWAY. THERE SHE WAS ABLE TO PUT THE VEHICLE IN PARK, PRESS ON THE BRAKE AND RESTART THE CAR. SHE DID NOT REALIZE THE VEHICLE ENGINE WAS OFF UNTIL SHE.PRESSED ON THE GAS TO MAINTAIN SPEED. SHE PANICKED AND TURNED TO ME AS AN ENGINEER W…

Look up ODI 11129615 at NHTSA ↗

912.2%
ODI 11322311 · 61,000 mi

SINCE I BOUGHT THIS CAR IN 04/2018 I HAD MANY PROBLEMS PROBLEMS AS THE ENGINE SENSOR HAD TO BE REPLACED, HEADLIGHTS GOING OUT WHEN I WAS DRIVING, THEY COULD NOT REPRODUCE THE PROBLEM AT THE DEALERSHIP , NOW THE BACK WHEEL DRIVER MODULE IS BAD,IT WILL NEED TO BE REPLACED ,AND FINALLY I ALMOST COULD NOT DRIVE IN THE HIGHWAY ON 04/25/2020, I WAS VERY AFRAID THAT I WAS GOING TO BE IN AN ACCIDENT WHEN THE POWER STEERING WHEEL LOCKED, ABS, BRAKE LIGHTS AND TRACTION LIGHT WERE ALL ON IN THE PANEL AND SO A WARNING SIGNAL.THE VEHICLE WAS IN MOTION.I WA…

Look up ODI 11322311 at NHTSA ↗

1011.6%
ODI 11268006 · 2,100 mi

I WAS STOPPED IN A DRIVE THRU TACO BELL AND THE CLERK DROPPED MY CHANGE DOLLARS FROM MY PURCHASE SO I REACTED BY OPENING THE DOOR TO PICK UP THE MONEY BY TAKING MY FOOT OFF THE BRAKE WITHOUT PUTTING IT IN PARK BECAUSE IT WAS A REACTION. THE CAR'S STOP START FEATURE SURGED THE CAR FORWARD PINNING MY LEGS BETWEEN THE CAR AND THE BUILDING. I COULDN'T PUT THE CAR IN PARK BECAUSE MY LEGS WERE PINNED AND THE VEHICLE SHIFT WOULD NOT GO INTO PARK. I SCREAMED AND THE CLERK HAD TO TAKE MY SHOES OFF SO I COULD PULL MY LEGS IN THE CAR. I WENT DIRECTLY TO U…

Look up ODI 11268006 at NHTSA ↗

421.1%
ODI 11353102 · 9,500 mi

I WAS DRIVING ON THE INTERSTATE AND THE VEHICLE WAS IN CRUISE CONTROL. IT ACTED AS IT WAS ACCELERATING AND THEN THE CRUISE CONTROL QUIT AND I LOST SPEED. I REGAINED SPEED AND THEN IT LURCHED AGAIN; THE CRUISE CONTROL AGAIN WENT OFF. WHEN I APPLIED THE BRAKE TO PULL TO THE SIDE OF THE ROAD, THE ENGINE STARTED TO THROTTLE UP AND ACCELERATE, I HAD TO BRAKE HARDER TO COME TO A FULL STOP.

Look up ODI 11353102 at NHTSA ↗

111.1%
ODI 11557296

NOTHING AIR BAGS DEPLOYED WAS LEAVING A PARKING LOT STARTED WENT TO DRIVE OFF !! BANG 2000 BOUNDS OF PRESSURE IN MY FACE! MY WHOLE BODY!! IT WAS A RENTAL !! LOOK INTO THIS VECHICAIL !HAIR BURNT! FRIED WIRE SMELL STILL ON MY BURNT JACKET!! LOOK INTO THIS WITH GREAT CONCERN AS IAM REACHING OUT WITH SHOCK AND AWE ABOUT THIS WHOLE SITUATION THAT ACCURED** THERE IS VIDEO OF ACCURANCE IN PARKING LOT * THINK THE OWNER IS GOING TO TRY TO COVER UP WHAT EVER HE CAN , SAYING THAT FOR REASON'S OF MY OWN! PLEASE SOMEONE'S JOB TO INVESTAGTE RIGHT ! BL…

Look up ODI 11557296 at NHTSA ↗

00.0%

No examples available for this selection.

Power Train
713.5%
ODI 10574525

2013 BUICK ENCORE. CONSUMER WRITES IN REGARDS TO ABS AND ALL WHEEL DRIVE TRANSMISSION SYSTEM ISSUES. *SMD THE CONSUMER STATED THE BRAKES WOULD SQUEAK, RUB AND GRAB. ON THANKSGIVING DAY, WHILE DRIVING DOWN HIS DRIVEWAY, ON SNOWY DAY, THE ABS LOCKED UP AND THE VEHICLE WENT OFF THE ROAD INTO A PLOWED SNOW BANK, IN WHICH THE BUMPER WAS CRACKED. ALSO, AS HE WIFE WAS DRIVING, THE VEHICLE PULLED TO THE RIGHT, AS SHE BRAKED. ON TWO OCCASIONS, THE AWD DRIVE LIGHT ILLUMINATED ON THE DASHBOARD. *JB

Look up ODI 10574525 at NHTSA ↗

915.0%
ODI 10991792 · 10 mi

TL* THE CONTACT OWNS A 2014 BUICK ENCORE. WHILE THE VEHICLE WAS STOPPED IN THE DRIVE GEAR AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHOOK AND SURGED FORWARD. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO SUN BUICK GMC (3333 SUNRISE HIGHWAY WANTAGH, NY 11793), BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT FOUND SERVICE BULLETIN: PI0928C ON THE NHTSA WEBSITE, BUT THE DEALER FAILED TO REPAIR THE VEHICLE EVEN THOUGH THE VEHICLE WAS STILL UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF TH…

Look up ODI 10991792 at NHTSA ↗

118.9%
ODI 10940448 · 17,700 mi

MY VEHICLE'S AWD DISABLED WHILE DRIVING HOME FROM WORK APPROXIMATELY 5PM DURING A SNOWSTORM (I WAS ABOUT 9 MINUTES AWAY FROM MY HOME AFTER DRIVING FOR APPROXIMATELY 25 MINUTES). I WAS DRIVING UP AN INCLINE WHEN THE AWD SUDDENLY DISABLED, RESULTING IN VIOLENT LOSS OF CONTROL OF MY VEHICLE. I DROVE SIDEWAYS UP AND THEN CONSEQUENTLY DOWN THE HILL AND CURVY ROAD, VEERING INTO THE OPPOSITE LANE MANY TIMES DURING THE DURATION OF MY DRIVE HOME. LUCKILY THERE WAS NO ONCOMING TRAFFIC, I TRIED TO STAY IN THE CENTER OF THE ROAD UNTIL I REACHED FLAT ROAD W…

Look up ODI 10940448 at NHTSA ↗

1113.9%
ODI 11073423 · 12,000 mi

HEAVY VIBRATION IN LOWER GEAR WHILE SHIFTING SEEMS TO COME FROM ENGINE OR TRANSMISSION CANT TELL BUT STRONG VIBRATION CAN BE FELT IN SHIFT HANDLE WHEN YOU ATTAIN HIGHER GEAR SEEMS TO STOP ON CITY STREET OR HIGHWAY SAME EXPERIENCE WORSE IN LOWER GEARS.

Look up ODI 11073423 at NHTSA ↗

89.0%
ODI 11065351 · 5,600 mi

I WAS DROPPING MY KIDS TO SCHOOL. I WAS IN LINE OF DROP OFF. I STOPPED MY CAR PUT MY CAR IN PARK AND REMOVED MY FOOT FROM BRAKE. SUDDENLY I NOTICED THAT MY CAR WAS MOVING JUST LIKE IN THE SPEED OF NEUTAL. I PUSHED THE BRAKES HARD BECAUSE MY CAR WAS ABOUT TO HIT THE CAR INFRONT OF ME. I CHECKED THE THE SHIFT WAS STILL IN THE PARK. SO IN SHORT, CAR WAS STILL MOVING WHEN IN PARK. SCARRY!!!!

Look up ODI 11065351 at NHTSA ↗

1013.5%
ODI 11115310 · 5,200 mi

TL* THE CONTACT OWNS A 2018 BUICK ENCORE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT INADVERTENTLY ROLLED AWAY AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER (NYE BUICK GMC, 1421 GENESEE ST, ONEIDA, NY 13421, [phone removed]) WHERE IT WAS AWAITING TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,200.

Look up ODI 11115310 at NHTSA ↗

1011.6%
ODI 11423574 · 60 mi

The contact owns a 2019 Buick Encore. The contact stated while driving at various speeds, the vehicle loss motive power and stalled with the check engine warning light illuminated. The contact also stated that the vehicle failed to start-up after several attempts with the check engine warning light illuminated. The vehicle driven and towed to several different dealers however, the mechanic was unable to determine the cause of the failure. The engine was replaced however, the failure persisted. Upon investigation, the contact discovered NHTSA Ca…

Look up ODI 11423574 at NHTSA ↗

421.1%
ODI 11367020 · 5,240 mi

PURCHASED NEW BUICK ENCORE 2020 ON 05/22/2000. PREVIOUS VEHICLE WAS HONDA CIVIC. ENCORE NEVER SEEMED TO HAVE ENOUGH POWER & WOULD DOWNSHIFT. ON 10/19/20 THERE WAS AN ISSUE ACTION REQUESTED) DETECTED BY BUICK BUT I WAS NOT NOTIFIED. THEN ON 10/28/2020, WE WERE DIVING THE VEHICLE WHEN IT SEEMED TO LOOSE POWER & AN 18 WHEELER ALMOST HIT US. ENCORE HAS 5,302 MILES ON IT. 10/28/20 3:41 P.M. MESSAGE FROM BUICK DX. THE ENGINE AND TRANSMISSION SYSTEM IS NOT PERFORMING AS EXPECTED. AN ISSUE HAS BEEN DETECTED IN THE AIR INDUCTION SYSTEM WHICH MONITORS A…

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333.3%
ODI 11505585

Already had turbo go on this car once back in July 2022. Mechanic replaced turbo with another one (used with 20,000 miles on it) due to the turbo for this car being on backorder. Now my car is throwing P0299 after about 20,000 more miles being put on the used turbo and a P0420 code. Changed rear catalytic. Changed upstream O2 sensor, changed wastegate solenoid, turbo seems to be working fine, no noises, but losing power going up hills at highway speeds. Seriously unhappy and no recalls on this vehicle but it has the same turbo as other vehicles…

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225.0%
ODI 11691523

The EMC on the vehicle appears to be faulty. The vehicle is burning more than double the fuel than it should, and I’m able to smell a strong oil burning odor while driving it. The SUV lunges you forward violently when this defect begins to act up, which can be at any point in a short or longer trip. The vehicle has little to no power once this is triggered and seems to go into limping mode. I’ve had this to a dealer three times, and they have failed to repair the issue. The first time I left it there for almost a month and within three miles of…

Look up ODI 11691523 at NHTSA ↗

Unknown Or Other
23.8%
ODI 10954775 · 900 mi

EXHAUST SMELL IN CAR ESPECIALLY WHEN AIR RECYCLE BUTTON ON. SMELL IS WORSE AT STOPS AND AFTER CAR IS RETURNED TO GARAGE. HAVE COMPLAINED TO GM BUICK FOR THREE YEARS. NO CAUSE FOUND.

Look up ODI 10954775 at NHTSA ↗

610.0%
ODI 10820767 · 5,200 mi

BATTERY GOES GOES DEAD IF CAR IS NOT DRIVEN EVERY DAY

Look up ODI 10820767 at NHTSA ↗

1512.1%
ODI 10778389 · 2,100 mi

DRIVING ALONG AT APPROX. 55 MPH ON A MAIN HIWAY SLOWED TO APPROX. 40 MPH TO MAKE A TURN, WHEN SUDDENLY THE ENGINE STOPPED OPERATING. EVERYTHING SHUT DOWN, NO STEERING, NO BRAKES. ON STAR DID NOT RESPOND, CAR WAS DISABLED ABOUT 5-7 MINUTES, TRIED TO START SEVERAL TIME WITH THE KEY. SERIOUS ISSUE, HAD CAR TOWED TO DEALER, FOUND NOTHING WRONG AND NO CODES WERE OBTAINED FROM THE COMPUTER SYSTEM!

Look up ODI 10778389 at NHTSA ↗

810.1%
ODI 11018776 · 3,500 mi

THE WHEEL WELL LINER AND THE PLASTIC BUMPER ATTACHMENT ARE ATTACHED TO EACH OTHER OR NEAR EACH OTHER. IN MY OPINION THIS TYPE OF MATERIAL AND DESIGN IS FAULTY. THIS DESIGN DOES NOT SUPPORT HEAVY SNOW. LAST MARCH WHEN THE ROCHESTER, NY. RECEIVED HEAVY SNOW, THE WEIGHT OF THE SNOW CAUSED THE WHEEL LINER AND THE BUMPER TO TEAR. THE TEARING OF BOTH THE BUMPER AND THE WHEEL LINER CREATED A STEERING HAZARD WHICH PROHIBITS SHARP STEERING AND MANEUVERABILITY IN DRIVING CONDITIONS, WHICH MAY RESULT IN SERIOUS PHYSICAL INJURY OR DEATH.

Look up ODI 11018776 at NHTSA ↗

1314.6%
ODI 11006441 · 750 mi

APRX 6AM TUESDAY JULY 18, 2017, APRX 5:45 AM, WITH NO KEY FOB IN MY WIFE'S OR MY POSSESSION AND NO ONE WITHIN 30 FEET OF THE CARE PARKED IN THE GARAGE, THE 2017 BUICK ENCORE STARTED ON ITS OWN. THE CAR WAS STATIONARY AND PARKED IN THE GARAGE SINCE APRX 7:00 PM MONDAY EVENING THE 17TH. HEARING A NOISE IN THE GARAGE, I WENT THERE AND FOUND THE CARD ENGINE RUNNING. THE GARAGE DOOR WAS CLOSED, AND NO ONE COULD HAVE ENTERED THE GARAGE. WE ARE TAKING THE CAR TO PLACE OF PURCHASE, KLICK LEWIS BUICK CHEV, PALMYRA, PA TO DETERMINE WHAT THEY WILL DO TO C…

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1013.5%
ODI 11088709 · 256 mi

THE DRIVERS SIDE BLIND SPOT INDICATOR IS MALFUNCTIONING AND GIVING FALSE AND ERRONEOUS INDICATIONS THIS IS DUE TO THE INCORRECT PARTS BEING INSTALLED AT THE FACTORY. THE DEALERSHIP SAID THAT "CONTROL MODULE" FROM THE FACTORY WAS THE INCORRECT PART NUMBER FOR THE VEHICLE AND MAY THE CAUSE OF THE PROBLEM, BUT THEY ARE UNSURE AS THEY HAVE BEEN UNABLE TO REPLACE IT.

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1214.0%
ODI 11289209

SINCE THE VEHICLE WAS PURCHASED NEW, A 2019 ENCORE SPORT TOURING, HAVE HAD ISSUES WITH THE STEREO VOLUME AND IT DOESN'T MATTER IF THE VEHICLE IS MOVING OR STATIONARY.. WHEN SWITCHING FROM FM TO XM THERE IS A HUGE DIFFERENCE IN AUDIO VOLUME. THE VOLUME WHILE LISTENING TO XM IS WHAT YOU WOULD CONSIDER AS NORMAL HOWEVER WHEN SWITCHING TO FM THE VOLUME IS ONLY 1/2 (WITHOUT ADJUSTING/MODIFYING VOLUME LEVEL) OF WHAT IT WAS AND NOW REQUIRES ALMOST 3/4 VOLUME ADJUSTMENT AND SOUNDS MUTED AND STILL CANNOT ACHEIVE SAME SOUND QUALITY. HAVE DISCUSSED THIS W…

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315.8%
ODI 11367020 · 5,240 mi

PURCHASED NEW BUICK ENCORE 2020 ON 05/22/2000. PREVIOUS VEHICLE WAS HONDA CIVIC. ENCORE NEVER SEEMED TO HAVE ENOUGH POWER & WOULD DOWNSHIFT. ON 10/19/20 THERE WAS AN ISSUE ACTION REQUESTED) DETECTED BY BUICK BUT I WAS NOT NOTIFIED. THEN ON 10/28/2020, WE WERE DIVING THE VEHICLE WHEN IT SEEMED TO LOOSE POWER & AN 18 WHEELER ALMOST HIT US. ENCORE HAS 5,302 MILES ON IT. 10/28/20 3:41 P.M. MESSAGE FROM BUICK DX. THE ENGINE AND TRANSMISSION SYSTEM IS NOT PERFORMING AS EXPECTED. AN ISSUE HAS BEEN DETECTED IN THE AIR INDUCTION SYSTEM WHICH MONITORS A…

Look up ODI 11367020 at NHTSA ↗

111.1%
ODI 11594871

The 2021 Buick Encore was listed by the NHTSA as having a parts recall with the Evaporative Emission Purge Pump, yet when I look up my VIN and talk to the dealer, I’m told the vehicle is not recalled, even though I’m having the exact same issue that was described in the recall. I’ve been delaying servicing because I was told the part was on back order but now they have it in stock and I’m hoping I don’t have to pay for it since my issue is the same one that was listed in the recall.

Look up ODI 11594871 at NHTSA ↗

450.0%
ODI 11593192

While driving on interstate highway, CEL illuminated. When able to stop and check, DTC codes P1467 & P146b where detected. These codes deal with the Evap Purge system. The pump was recalled in model year 2021 for the make, model and engine in this vehicle. Failure to fix this issue results in increased fuel vapor escaping to the atmosphere as well as potential system damage. Since the same part was faulty in the previous model year, it seems GM did not correct the issue. A recall should be issued or an extended warranty with reimbursement…

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Air Bags
59.6%
ODI 10643646 · 22,500 mi

IN A LINE OF TRAFFIC GETTING READY TO MAKE A LEFT TURN AND WITHOUT WARNING, THE ENGINE RACED CAUSING THE CAR TO ACCELERATE AND SLAM INTO THE REAR OF ANOTHER CAR CAUSING OVER $5K WORTH OF DAMAGE TO THE ENCORE. THE AIR BAGS DID NOT GO OFF. THE IMPACT WAS SO INTENSE THAT THE REAR GLOVE BOX OPENED TOSSING THE CONTENTS OUT INTO THE TRUNK. *TR

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58.3%
ODI 10978470

2014 BUICK ENCORE. CONSUMER WRITES IN REGARDS TO A MALFUNCTION WITH THE FRONT PASSENGER SEAT AIRBAG FEATURE. *LD UPDATED 05/1/2017*JS

Look up ODI 10978470 at NHTSA ↗

1612.9%
ODI 10917553 · 12,575 mi

GENERAL MOTORS NEVER NOTIFIED ME OF A RECALL ON MY 2015 BUICK ENCORE IN SEPT 2016. I FOUND OUT ABOUT THE RECALL BY READING IT IN THE NEWSPAPER. IT INVOLVED THE AIR BAG. I CALLED MY LOCAL DEALER AND THEY MADE THE REPAIR. I CALLED GM AND ASKED WHY THEY DIDN'T NOTIFY ME. THEY HAD NO GOOD ANSWER AS TO WHY. ONE OF THE PEOPLE I TALKED TO SAID THE REASON WAS BECAUSE THE RECALL WAS BEFORE I PURCHASED THE CAR ( I BOUGHT THE CAR IN FEB 2015) THIS MAKES NO SENSE. MY LOCAL DEALER TOLD ME THE RECALL WAS MADE ON 9SEP 2016. THE BUICK WEB SITE HAD ANOT…

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78.9%
ODI 10925516 · 9,557 mi

THE VEHICLE WAS DRIVING DOWN A CITY STREET AT APPROXIMATELY 35 - 40 MPH. THERE WAS A GLANCING SIDE IMPACT TO THE DRIVERS DOOR, AND ALL AIRBAG CURTAINS DEPLOYED. CAUSING BRUISING, BURNS, SPRAIN, AND A CONCUSSION. THE IMPACT TO THE VEHICLE WAS MINIMAL. THE AIRBAG MODULE HAD BEEN FLASHED ALREADY. THE NEW MODULES ARE ON BACK-ORDER AND MAY BE SEVERAL MONTHS/INDEFINITE BEFORE IT CAN BE REPAIRED.

Look up ODI 10925516 at NHTSA ↗

1314.6%
ODI 11128510 · 95 mi

I HAD JUST LEASED THIS CAR, DROVE LESS THAN 2 MILES FROM HOME WHEN MY BRAKES FAILED. I APPLIED BRAKES TO STOP, BUT THE CAR WOULD NOT STOP, IT SLOWED TO 14 MPH - KEPT MOVING UNTIL I SLAMMED INTO TRUCK APPROX 3-400' AHEAD OF ME, HAD PLENTY OF ROOM TO STOP. PRETENSIONER FAILED - DRIVER SEATBELT COLLAPSED AROUND ME WHILE LOCKED IN PLACE THE SECOND I SLAMMED ON BRAKE. DRIVER SEATBELT WAS ON PASSENGER SIDE - VISA-VERSA - GM REP SAW THE SEATBELTS AT MY HOME - I SHOWED THEM TO HIM. HE TOLD ME WHICH BELT BELONGS ON WHICH SIDE AND I TOLD HIM THEY WERE…

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1013.5%
ODI 11180594 · 8,300 mi

AIRBAGS DID NOT DEPLOY UPON AUTO ACCIDENT. IMPACT AREA WAS FRONT CORNER FENDER ON PASSENGER SIDE. POSSIBLE GAS RELEASED INTO PASSENGER SIDE OF CABIN SMELLED 'ELECTRICAL' AND 'SMOKE' FILLED PASSENGER FOOTBOARD AREA. NO LOSS OF COOLANT FROM CAR TO EXPLAIN SMOKE. AIRBAG WARNING LIGHT REMAINS ON DASHBOARD DISPLAY. CAR WAS TRAVELING AT NORMAL HIGHWAY SPEED 30-35MPH, BRAKES APPLIED, THEN CRASHED INTO A TURNING CAR IN FRONT - TURNING FROM PASSENGER TO DRIVER DIRECTION.

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1011.6%
ODI 11329518 · 3,200 mi

PULLING INTO A PARKING SPOT AND THE CAR TOOK OVER AND WAS SPEEDING AND HIT THE CONCRETE POLE,AIR BAGS WENT OFF THE CAR WAS TOTALED. *TR

Look up ODI 11329518 at NHTSA ↗

15.3%
ODI 11551560 · 20,000 mi

The contact owned a 2020 Buick Encore. The contact stated while driving approximately 10 MPH and attempting to make a right turn, the vehicle lost power steering and drove straight into a deep ditch. The contact did not recall whether a warning light illuminated. The front driver's side and passenger's side air bags exploded while deploying and propelled fragments that burned the skin near the contact left breast, hit the contact's shoulder and right wrist. The contact's wrist was bleeding. Additionally, there was powder smoke coming out of the…

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111.1%
ODI 11557296

NOTHING AIR BAGS DEPLOYED WAS LEAVING A PARKING LOT STARTED WENT TO DRIVE OFF !! BANG 2000 BOUNDS OF PRESSURE IN MY FACE! MY WHOLE BODY!! IT WAS A RENTAL !! LOOK INTO THIS VECHICAIL !HAIR BURNT! FRIED WIRE SMELL STILL ON MY BURNT JACKET!! LOOK INTO THIS WITH GREAT CONCERN AS IAM REACHING OUT WITH SHOCK AND AWE ABOUT THIS WHOLE SITUATION THAT ACCURED** THERE IS VIDEO OF ACCURANCE IN PARKING LOT * THINK THE OWNER IS GOING TO TRY TO COVER UP WHAT EVER HE CAN , SAYING THAT FOR REASON'S OF MY OWN! PLEASE SOMEONE'S JOB TO INVESTAGTE RIGHT ! BL…

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112.5%
ODI 11520170

None of my air bags went off in my car and my car was totalled. My insurance company has possession of the car now.

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Fuel/Propulsion System
47.7%
ODI 10695143 · 4,000 mi

TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED WHILE ACCELERATING FROM A COMPLETE STOP, THERE WAS AN EXCESSIVE REDUCTION IN THE ENGINE POWER AND A WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MANEUVERED CAUTIOUSLY TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DISCOVERED A FAILURE CODE RELATED TO THE FUEL SYSTEM. THE MECHANIC WAS UNABLE TO DETECT THE COMPONENT THAT CONTRIBUTED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE.…

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813.3%
ODI 10779505 · 13,500 mi

THE BUICK ENCORE HAS 15,000 MILES ON IT, THE LAST 2,000 MILES OR SO THE ENGINE HESITATES ANY SPEEDS. IT DOES NOT STALL BUT IT KEEPS HESITATING. THE CAR HAS BEEN TAKEN TO THE DEALERSHIP TWICE, THE PROBLEM HAS NOT BEEN FIXED

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75.6%
ODI 11061068

MY 2015 BUICK ENCORE HAS A TICKING FROM THE FUEL INJECTION. DEFINITELY IRRITATING. UIC DEALER SAID IT'S NOT A PROBLEM. THE NOISE WAS THERE WHEN I BOUGHT IT IN AUGUST, 8, 2017

Look up ODI 11061068 at NHTSA ↗

1316.5%
ODI 10949570 · 250 mi

THE VEHICLE IS NEW, HAS 250 MILES, WAS PURCHASED FROM PENSKE BUICK IN CERRITOS, CA. SEVERAL MORNINGS IT HAS EITHER FAILED TO START, OR STARTED AND PROMPTLY FAILED, WHEN PUT IN GEAR AND THE ENGINE HAS SHUT OFF. THE VEHICLE ENGINE STOPPED DURING A TURN ONTO A CITY STREET, CAUSING A NEAR COLLISION WITH PARKED CARS. I HAVE TAKEN THE VEHICLE TO PENSKE CERRITOS, CA ON 2-4-17 ALONG WITH A LETTER DETAILING THE SAFETY ISSUES AND NEAR COLLISION.

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89.0%
ODI 11186644 · 9,800 mi

THE 2017 BUICK ENCORE WOULD BLOW OUT A LARGE AMOUNT OF WHITE SMOKE AND DIE IN COLDER WEATHER ANYTIME YOU STEP OFF THE GAS PEDAL. IT DID RE-START, HOWEVER WOULD DIE SEVERAL TIME IMMEDIATELY UNTIL IT STOP SMOKING. ONCE IT HESITATED AT HIGHWAY SPEED WHEN I LET OFF THE GAS DUE TO TRAFFIC AND ALMOST DIED. THE DEALERSHIP STATED THAT THE CAR COMPUTER SHOWED NO PROBLEMS AND NOTHING COULD BE DONE. THEY ADMITTED IT SHOULD HAVE RECORDED THE PROBLEM I HAD, BUT DID NOT. BUT THE COMPUTER WAS STILL TRUSTWORTHY TO ADVISE IF THE CAR HAD A PROBLEM. I HAS TWO NE…

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68.1%
ODI 11100799

EVERY TIME IT RAINS I AM UNABLE TO GET ANY GAS DUE TO WATER SETTING ON THE PORT IN WHICH I PLACE GAS NOZZLE IN TO FILL TANK. VERY NERVOUS ABOUT THE SITUATION DUE TO HOW COSTLY IT COULD BE TO FIX DUE TO SUCH A POOR DESIGN

Look up ODI 11100799 at NHTSA ↗

1214.0%
ODI 11412754 · 34,000 mi

MY CHECK ENGINE LIGHT CAME ON, AND THE BEHICLE HAS BEEN DRIVING ROUGHER. IT JOLTS FORWARD WHEN YOU TAKE YOUR FOOT OFF THE BRAKE FROM A FULL STOP, MORE THAN NORMAL.

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421.1%
ODI 11588190

Imthe original owner and purchased the car new 4 years ago. At 89,000 miles, the check engine light came on indicating codes for emission controls not working efficiently. Later additional codes indicated problems with the fuel evaporator. The car started having problems every time I filled up the gas tank it would stall, hesitate and have problems starting shortly after the fill up. Problem also occurred if I let the fuel level run down to 1 gallon when the reserve indicator light came on the fuel tank. So now I fill up when I reach a quarter …

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
23.8%
ODI 10550123 · 202 mi

WITH VEHICLE IN DRIVE AND THE BRAKE APPLIED, THE VEHICLE CREEPS FORWARD AND ADDITION BRAKE PRESSURE NEED TO BE APPLIED. THIS CONTINUES UNTIL THE BRAKE PEDAL IS TO THE FLOOR. THE VEHICLE NO LONGER CREPT FORWARD WHEN THE PEDAL WAS TO THE FLOOR. *TR

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58.3%
ODI 10615607 · 4,000 mi

THE VEHICLE WAS PURCHASED NEW IN NOVEMBER 2013. THE VEHICLE HAS BEEN SERVICED AT A LOCAL DEALERSHIP 6 TIMES SINCE THE BEGINNING OF MARCH FOR PROBLEMS WITH THE BRAKES. AT SLOW SPEEDS (BETWEEN 1 AND 25 MPH) WHEN THE BRAKE PEDAL IS DEPRESSED OR RELEASED A WHISTLING, WHIRRING, AND GRINDING SOUND GENERATES FROM THE FRONT OF THE VEHICLE. (THE NOISE STARTED 4 MONTHS AFTER THE PURCHASE OF THE CAR.) THE NOISE IS SO LOUD THAT IS CAN BE HEARD OVER A RADIO SET AT SOUND LEVEL 18 AND DISRUPTS CONVERSATION IN THE VEHICLE BECAUSE OF THE EAR PIERCING NOISE T…

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2016.1%
ODI 10723516 · 87 mi

NEW BUICK 2015 ENCORE 1. APPYING BRAKES WHEN BACKING OUT OF GARAGE CREATES A SHRILL SQUEAL. 2. WHEN SLOWING FOR THE STOP SIGN AT THE END OF THE STREET, APPLYING BRAKES MAKES A MOANING SOUND AND SLIGHT VIBRATION. 3. WHEN I APPLY BRAKES TO SLOW DOWN AT ABOUT 5 MPH SUCH AS STOPPING AT AN INTERSECTION, THE BRAKES 'GRAB' RATHER THAN SLOWING SMOOTHLY. ALL PROBLEMS HAPPEN IN THE MORNING AFTER THE CAR HAS SET OVERNIGHT, AND THEY USUALLY GO AWAY AFTER DRIVING ENOUGH TO USE THE BRAKES A NUMBER OF TIMES. LAST WEEK I DROVE IN A H…

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22.5%
ODI 11015266 · 6,400 mi

CAR PLOWED INTO BROTHERS CARPORT AND TRAILER DOING $9,000 DAMAGE TO HIS PROPERTY, DID $16,000 DAMAGE TO CAR. INSURANCE COMPANY WOULD NOT TOTAL CAR, HAD IT REPAIRED TOOK OVER THREE MONTHS. GOT CAR BACK AND THE SAME DAY, WAS BACKING OUT OF DRIVEWAY AND BRAKES GOT HARD AND WOULD NOT STOP. I KEPT HITTING BRAKES AND FINALLY STOPPED. HAD VEHICLE TOWED INTO DEALERSHIP, ADAMS BUICK, RICHMOND. THEY REPAIRED IT AFTER FEW DAYS THEY CALLED AND I PICKED IT UP. WAS DRIVING HOME GOT ABOUT HALF A MILE BRAKES DID SAME THING. THEY WORKED ON IT AGAIN AND FOUND $…

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89.0%
ODI 11021714 · 1,200 mi

TL* THE CONTACT OWNS A 2017 BUICK ENCORE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BRAKED ON ITS OWN AND THE STABILITY TRACK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (GAINESVILLE BUICK GMC, 2101 NORTH MAIN STREET, GAINESVILLE, FL, [phone removed]) WHERE A ROAD TEST WAS PERFORMED. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ACKNOWLEDGED THAT THERE WAS AN ISSUE THAT NEEDED TO BE INVESTIGATED. THE FAILURE MILEAGE WAS 1,200.

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1114.9%
ODI 11255370 · 10,989 mi

I HAVE COMPLIN TO MY DEALER ABOUT MY CAR EXCELERATING WHEN I HIT THE BRAKES . THEY SAID THEY CAN FIND A PROBLEM , WELL IT HAPPEN AGAIN ON AUGUST 29 2019 AN IT CAUSE A ACCIDENT I WAS DRIVING ON A 6 LANE ROADWAY AROUND 330 IN THE AFTERNOON I WAS IN CRUISE CONTROL AT 45 MPH AN WHEN I WENT TO STOP THE CAR ACCELLERATED . I WAS NOT ABLE TO AVOID THE CAR IN FRONT OF ME

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78.1%
ODI 11194564 · 3,000 mi

TL* THE CONTACT OWNS A 2019 BUICK ENCORE. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT HAD TO PUMP THE BRAKE PEDAL A FEW TIMES FOR IT TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STILLWATER MOTORS (5900 STILLWATER BLVD N, STILLWATER, MN 55082, [phone removed]) ON APRIL 3, 2019 WHERE IT WAS DIAGNOSED THAT A NEW VACUUM PUMP NEEDED TO BE INSTALLED; HOWEVER, THE SAME CODES DID NOT APPEAR THE FOLLOWING DAY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER …

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210.5%
ODI 11561179

I currently own a 2020 Buick Encore since new with only 18,389 miles on it. Recently, I noticed on the Buick Encore that it lacked stopping power. Upon checking the air in the tires for winter I noticed that the rear brake rotors were severely rusted. And then I decided to further inspect the rotor surfaces. I removed the left rear tire and noticed that the back side surface was severely corroded therefore inhibiting the brake pad to stop with it. I remove the right rear tire and found the same condition! As I am retired, and still a ASE and Mi…

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222.2%
ODI 11682080 · 38,000 mi

The contact owns a 2021 Buick Encore. The contact stated that while driving at an undisclosed speed, the brake pedal was firm while depressed. The contact had to slam on the brake pedal to stop the vehicle. The contact stated that the Hill Assist message was displayed. The brake pedal was pumped several times before the brake pedal released. The vehicle was taken to an independent mechanic, who determined that the brake sensor needed to be replaced. The dealer and another dealer, Mangino Chevrolet, INC. (4447 NY-30, Amsterdam, NY 12010); were m…

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00.0%

No examples available for this selection.

Steering
11.9%
ODI 10671754 · 16,948 mi

WAS MAKING A TURN FROM A SIDE STREET AND THE POWER STEERING STOPPED WORKING AND THEN THE ENGINE SHUT OFF. WAS ABLE TO PULL INTO A PARKING SPOT NEAR THE CORNER. THE VEHICLE WOULD NOT RE-START AND HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP UPDATED STEERING WHEEL CODES. *TR

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23.3%
ODI 11450944

Arked my car started back up power steering malfunctioned. Took to dealer they said gears striped on electronic assist. Front axle needs to be replaced a d there are no parts available unknown when any will be. It has been sitting at the dealer since. Lafontaine of highland mi.

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2721.8%
ODI 10764675 · 2,300 mi

DRIVING ABOUT 45-50 MPH AND THE CAR SUDDENLY TURNED OFF. THE STEERING WHEEL BECAME STIFF AND ALL THE ELECTRICAL POWER TURNED OFF, AND THE DASH BOARD SCREEN WAS BLACK. I THEN TURN THE IGNITION KEY OFF AND RESTARTED THE CAR IN THE MIDDLE OF THE MAIN DRIVING ROAD.

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56.3%
ODI 11042674 · 7,650 mi

DRIVING STRAIGHT ON THE HIGHWAY AT A SPEED OF APPROX. 60 MPH. ATTEMPTED TO MOVE FROM RIGHT LANE TO LEFT LANE. THERE WAS NO RESPONSE IN THE STEERING. I IMMEDIATELY RECEIVED A "SERVICE POWER STEERING" WARNING ON THE INSTRUMENT CLUSTER. ALL OTHER CAR FUNCTIONS WERE WORKING AND I WAS ABLE TO SLOW THE VEHICLE AND MANEUVER TO A COMPLETE STOP. CAR WAS TOWED TO DEALERSHIP. INVOICE STATES POWER STEERING-GEAR INTERNAL FAILURE OF P/S MODULE C056D. THE POWER STEERING COLUMN, WITH MODULE WAS REPLACED AND PROGRAMMED. THIS WAS GM PART # 94544335. THERE …

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44.5%
ODI 11076493 · 4,000 mi

CAR WAS PARKED ON LEVEL GROUND OUTSIDE HOME. ATV ACCIDENTALLY RAN INTO REAR BUMPER OF CAR (HAD MOVED APPROXIMATELY 10 FEET). CAR ROLLED AWAY AND ENDED UP ROLLING DOWN A SMALL HILL, JUMPING A DITCH AND RESTING ON ANOTHER HILL. CAR MOVED APPROXIMATELY 300 FEET PRIOR TO COMING TO A STOP. WHEELS WERE NOTED TO BE TURNING AND ROLLING NORMALLY AND CAR HAD MINIMAL RESISTANCE TO MOVING. CAR WAS IN PARK WITH SECURE BREAK WHEN WE ARRIVED AT CAR.

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68.1%
ODI 11322311 · 61,000 mi

SINCE I BOUGHT THIS CAR IN 04/2018 I HAD MANY PROBLEMS PROBLEMS AS THE ENGINE SENSOR HAD TO BE REPLACED, HEADLIGHTS GOING OUT WHEN I WAS DRIVING, THEY COULD NOT REPRODUCE THE PROBLEM AT THE DEALERSHIP , NOW THE BACK WHEEL DRIVER MODULE IS BAD,IT WILL NEED TO BE REPLACED ,AND FINALLY I ALMOST COULD NOT DRIVE IN THE HIGHWAY ON 04/25/2020, I WAS VERY AFRAID THAT I WAS GOING TO BE IN AN ACCIDENT WHEN THE POWER STEERING WHEEL LOCKED, ABS, BRAKE LIGHTS AND TRACTION LIGHT WERE ALL ON IN THE PANEL AND SO A WARNING SIGNAL.THE VEHICLE WAS IN MOTION.I WA…

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22.3%
ODI 11506642 · 45,500 mi

The contact owns a 2019 Buick Encore. The contact stated while driving at approximately 55 MPH, the power steering failed to function as needed. The contact pulled off the roadway into a parking lot, placed the vehicle in park, turned off, and restarted the vehicle. The contact stated that the power steering resumed normal functionality. The contact stated that the power steering warning light was illuminated. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The contact stated that the failu…

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15.3%
ODI 11551560 · 20,000 mi

The contact owned a 2020 Buick Encore. The contact stated while driving approximately 10 MPH and attempting to make a right turn, the vehicle lost power steering and drove straight into a deep ditch. The contact did not recall whether a warning light illuminated. The front driver's side and passenger's side air bags exploded while deploying and propelled fragments that burned the skin near the contact left breast, hit the contact's shoulder and right wrist. The contact's wrist was bleeding. Additionally, there was powder smoke coming out of the…

Look up ODI 11551560 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System24,000–55,000 mi38,000 mi21
ODI 10761516 · 3,600 mi

WHILE BRAKING TO STOP FOR A TRAFFIC LIGHT ON A BUSY 45 MPH SPEED LIMIT ROAD, THE ENGINE STOPPED RUNNING. I SHIFTED INTO PARK TO RESTART IT. ENTIRE ELECTRICAL SYSTEM WAS DEAD EXCEPT POWER SEATS AND DOOR LOCKS. ENGINE WOULD NOT START AND NO OTHER ELECTRICAL RELATED EQUIPMENT WORKED INCLUDING ENGINE, GEAR SHIFT, INSTRUMENT PANEL, RADIO, LIGHTS,TURN SIGNALS, AND EMERGENCY LIGHTS. TWO SAFETY ISSUES BECAUSE THE CAR COULD HAVE BEEN REAR ENDED: 1). COULD NOT SHIFT OUT OF PARK TO PUSH CAR OFF THE ROAD. NONE OF THE 4 LADIES IN THE CAR COULD GET…

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ODI 10764675 · 2,300 mi

DRIVING ABOUT 45-50 MPH AND THE CAR SUDDENLY TURNED OFF. THE STEERING WHEEL BECAME STIFF AND ALL THE ELECTRICAL POWER TURNED OFF, AND THE DASH BOARD SCREEN WAS BLACK. I THEN TURN THE IGNITION KEY OFF AND RESTARTED THE CAR IN THE MIDDLE OF THE MAIN DRIVING ROAD.

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ODI 10778389 · 2,100 mi

DRIVING ALONG AT APPROX. 55 MPH ON A MAIN HIWAY SLOWED TO APPROX. 40 MPH TO MAKE A TURN, WHEN SUDDENLY THE ENGINE STOPPED OPERATING. EVERYTHING SHUT DOWN, NO STEERING, NO BRAKES. ON STAR DID NOT RESPOND, CAR WAS DISABLED ABOUT 5-7 MINUTES, TRIED TO START SEVERAL TIME WITH THE KEY. SERIOUS ISSUE, HAD CAR TOWED TO DEALER, FOUND NOTHING WRONG AND NO CODES WERE OBTAINED FROM THE COMPUTER SYSTEM!

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Engine27,500–79,405 mi50,000 mi15
ODI 10778389 · 2,100 mi

DRIVING ALONG AT APPROX. 55 MPH ON A MAIN HIWAY SLOWED TO APPROX. 40 MPH TO MAKE A TURN, WHEN SUDDENLY THE ENGINE STOPPED OPERATING. EVERYTHING SHUT DOWN, NO STEERING, NO BRAKES. ON STAR DID NOT RESPOND, CAR WAS DISABLED ABOUT 5-7 MINUTES, TRIED TO START SEVERAL TIME WITH THE KEY. SERIOUS ISSUE, HAD CAR TOWED TO DEALER, FOUND NOTHING WRONG AND NO CODES WERE OBTAINED FROM THE COMPUTER SYSTEM!

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ODI 10873442 · 13,560 mi

HAD AN OIL CHANGE AT DEALER (TYPICAL 15,000 MILE CHECK). ON THE RETURN TRIP TO HOME, ENGINE STARTED TO MISS, SMOKE WAS COMING FROM BACK OF CAR LIKE OIL WAS BEING BURNED AND THE ENGINE "CHECK ENGINE LIGHT" CAME ON AND THE CAR WAS STOPPED. CALLED DEALER WHO HAD CAR TOWED TO THEIR LOCATION. WHILE WAITING FOR TOW, I CHECKED OIL LEVEL (IT WAS OVER FILLED BY AT LEAST A QUART (MAYBE MORE), DIP STICK WAS NOT SEATED PROPERLY TO CHECK OIL LEVEL. WHEN THE TOW TRUCK DRIVE ARRIVED AND HOOKED THE CAR UP TO TOW, HE INDICATED THAT THE PASSENGER SIDE BOLT THAT …

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ODI 11021542 · 12,955 mi

I WAS DRIVING ON A HIGHWAY AT 65MPH. ON A STRAIGHT PORTION OF THE ROAD THE ENGINE LIGHT CAME ON , THE ENGINE REVVED UP TO OVER 4000 RPM, THE POWER STEERING LOCKED UP, AND MANY OTHER LIGHTS CAME ON ON THE DASHBOARD DISPLAY. THIS WAS A VERY DANGEROUS SITUATION TRYING TO CONTROL THE CAR. I WAS FORCED TO SLOW DOWN AND WHEN I REACHED 40MPH THE POWER STEERING CAME BACK ON. THE ENGINE WAS STILL RUNNING OVER 4000 RPM. MOST OF THE DASHBOARD DISPLAY LIGHTS WENT OFF EXCEPT FOR THE CHECK ENGINE LIGHT. HAD TO DRIVE UNDER 40 MPH UNTIL I GOT HOME. WHILE THIS …

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Steering24,200–74,000 mi54,500 mi18
ODI 10764675 · 2,300 mi

DRIVING ABOUT 45-50 MPH AND THE CAR SUDDENLY TURNED OFF. THE STEERING WHEEL BECAME STIFF AND ALL THE ELECTRICAL POWER TURNED OFF, AND THE DASH BOARD SCREEN WAS BLACK. I THEN TURN THE IGNITION KEY OFF AND RESTARTED THE CAR IN THE MIDDLE OF THE MAIN DRIVING ROAD.

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ODI 10925072 · 24,800 mi

DRIVING ON FREEWAY, APPROX 74 MPH IN A 75 ZONE. ABOUT 1.5 HOURS IN TO A 2.5 HOUR TRIP. ALL SYSTEMS WERE FUNCTIONING AND NO WARNING LIGHTS WERE ON. CAR SUDDENLY LOST POWER ON GAS PEDAL , POWER STEERING LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON , ALL GAUGES ARE FUNCTIONING ERRATICALLY AND THEN ALL GAUGES STOPPED OR WENT TO ZERO. LIGHT INDICTATING THE TRANSMISSION GEAR KEPT CHANGING. BUT THE CARS TRANNY DIDN'T SHIFT OR CHANGE JUST THE LIGHT FOR THE GEAR INDICATOR WASFLASHING. CAR SLOWED TO APPROX. 40 MPH, WITH THE RPM'S RACING TO APPROX. 4500/60…

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ODI 10969481 · 30,000 mi

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING WHILE DRIVING VARIOUS SPEEDS. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED AND THE GAUGES FLUCTUATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LOOSE GROUND CABLE AND THE VEHICLE NEEDED TO BE REWIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOUR TIMES: THREE WHEN THEIR DAUGHTER OPERATED THE VEHICLE AND ONCE WHILE THE CO…

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Service Brakes69–36,000 mi18,000 mi15
ODI 10723516 · 87 mi

NEW BUICK 2015 ENCORE 1. APPYING BRAKES WHEN BACKING OUT OF GARAGE CREATES A SHRILL SQUEAL. 2. WHEN SLOWING FOR THE STOP SIGN AT THE END OF THE STREET, APPLYING BRAKES MAKES A MOANING SOUND AND SLIGHT VIBRATION. 3. WHEN I APPLY BRAKES TO SLOW DOWN AT ABOUT 5 MPH SUCH AS STOPPING AT AN INTERSECTION, THE BRAKES 'GRAB' RATHER THAN SLOWING SMOOTHLY. ALL PROBLEMS HAPPEN IN THE MORNING AFTER THE CAR HAS SET OVERNIGHT, AND THEY USUALLY GO AWAY AFTER DRIVING ENOUGH TO USE THE BRAKES A NUMBER OF TIMES. LAST WEEK I DROVE IN A H…

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ODI 10745133 · 25 mi

ALMOST EVERY DAY THE 1 ST & 2 ND TIME THE BRAKES ARE APPLIED THERE IS A GRINDING NOISE & IT FEELS LIKE THE BRAKES ARE GRABBING. ON MY CAR IT SEEMS TO BE COMING FROM THE DRIVERS SIDE.MY CAR PARKS IN THE GARAGE. 1 ST TIME DEALER SAID THERE WAS A BIT OF RUST ON THE CALIPERS THEY CLEANED THEM UP..NEXT MORNING SAME THING..2 ND TIME BACK TO DEALER THEY SAID IT'S PROBABLY CONDENSATION & IT'S ALWAYS GOING TO BE THAT WAY..MY RESPONSE WAS THAT'S UNACCEPTABLE & I WILL CONTINUE TO BRING MY CAR BACK TILL ITS FIXED.THEY LATER TOLD ME THERE WAS A SERVICE BULL…

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ODI 10781784 · 50 mi

1. WHILE STOPPED ON AN INCLINE, EVEN A SMALL INCLINE, THE VEHICLE ROLLS BACKWARDS 6-12" WHEN MOVING FOOT FROM BRAKE TO ACCELERATOR (THE VEHICLE HAS AUTOMATIC TRANSMISSION). WE HAVE COME CLOSE TO HITTING TWO VEHICLES BEHIND US WHEN STOPPED AT A STOP LIGHT AND THE VEHICLE SLID BACKWARDS. 2. BECAUSE OF DESIGN, THERE ARE COLUMNS REDUCING VISIBILITY THROUGH AN ALREADY SMALL REAR WINDOW. THE PROVIDED REAR VIEW CAMERA HAS ALMOST NO RESOLUTION AND UNDER MOST NORMAL LIGHTING CONDITIONS IS TOTALLY USELESS,. THE RESULT IS THERE IS NO WAY TO SEE WHAT …

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Air Bags11,681–65,805 mi37,100 mi8
ODI 10917553 · 12,575 mi

GENERAL MOTORS NEVER NOTIFIED ME OF A RECALL ON MY 2015 BUICK ENCORE IN SEPT 2016. I FOUND OUT ABOUT THE RECALL BY READING IT IN THE NEWSPAPER. IT INVOLVED THE AIR BAG. I CALLED MY LOCAL DEALER AND THEY MADE THE REPAIR. I CALLED GM AND ASKED WHY THEY DIDN'T NOTIFY ME. THEY HAD NO GOOD ANSWER AS TO WHY. ONE OF THE PEOPLE I TALKED TO SAID THE REASON WAS BECAUSE THE RECALL WAS BEFORE I PURCHASED THE CAR ( I BOUGHT THE CAR IN FEB 2015) THIS MAKES NO SENSE. MY LOCAL DEALER TOLD ME THE RECALL WAS MADE ON 9SEP 2016. THE BUICK WEB SITE HAD ANOT…

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ODI 10958688 · 21,200 mi

MY FRONT PASSENGER AIR BAG WILL NOT TURN ON WITH AN AVERAGE SIZE PERSON WEIGHING 135LBS SITTING IN THE FRONT PASSENGER SEAT. IT SEEMS TO ONLY WORK WITH SOMEONE SITTING IN IT AT A WEIGHT OF OVER 200LBS. I JUST BOUGHT THIS CAR AND MY LOCAL GMC BUICK DEALERSHIP TELLS ME THERE IS NOTHING WRONG WITH THE SENSOR BECAUSE THE MECHANIC THAT WORKED ON IT SAT IN IT AT 220LBS AND IT TURNED ON FOR HIM JUST FINE. PLUS THEY SAID THEY ARE RECEIVING NO ERROR CODES ON IT. THERE IS SOMETHING WRONG WITH THIS VEHICLES AIR BAG WHEN AN AVERAGE SIZE PERSON WEIGHING OV…

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ODI 10994050 · 9,000 mi

MY CAR WAS IN MOTION GOING APPROXIMATELY 45-50 MPH WHEN IT HIT A STATIONARY VEHICLE ON THE HIGHWAY. I WAS ABLE TO HIT MY BRAKES BUT STILL HIT THE CAR IN ALMOST FULL FORCE, HEAD ON. BOTH MY CAR AND THE CAR I HIT ARE TOTALED, AND I WAS TAKEN BY AMBULANCE TO THE HOSPUTAL AFTER, BUT MY AIRBAGS DID NOT GO OFF.

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Unknown Or Other6,500–49,550 mi25,000 mi13
ODI 10778389 · 2,100 mi

DRIVING ALONG AT APPROX. 55 MPH ON A MAIN HIWAY SLOWED TO APPROX. 40 MPH TO MAKE A TURN, WHEN SUDDENLY THE ENGINE STOPPED OPERATING. EVERYTHING SHUT DOWN, NO STEERING, NO BRAKES. ON STAR DID NOT RESPOND, CAR WAS DISABLED ABOUT 5-7 MINUTES, TRIED TO START SEVERAL TIME WITH THE KEY. SERIOUS ISSUE, HAD CAR TOWED TO DEALER, FOUND NOTHING WRONG AND NO CODES WERE OBTAINED FROM THE COMPUTER SYSTEM!

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ODI 10807948 · 1,000 mi

THE C0LLISION WARNING SYSTEM NOT WORK PROPERLY. THE OUTSIDE DETECTION SYSTEM SHUTS ITSELF OFF NOW AND THEN SOMETIMES GIVING A MESSAGE "OUTSIDE DETECTION SYSTEM NOT AVAILABLE." ALL THIS OCCURS WHEN THE VEHICLE IS IN MOTION WHICH FOR ME IS A SAFETY C0NCERN. IT HAS HAPPENED OFF AND ON SINCE PURCHASING THE VEHICLE.

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ODI 10865205 · 6,500 mi

MY 2015 BUICK ENCORE CAUGHT FIRE IN MY DRIVEWAY WHEN MY WIFE RETURNED HOME FROM TOWN. IT WAS PARKED AND SHE HAD JUST EXITED THE VEHICLE AND WALKED TO THE BACK TO ATTEMPT TO GET GROCERIES OUT. SHE SMELLED SMOKE AND LOOKED THROUGH THE CAR TOWARD THE WINDSHIELD AND COULD SEE FLAMES AND SMOKE COMING FROM UNDER THE HOOD.

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Power Train18,275–44,663 mi25,000 mi6
ODI 10940448 · 17,700 mi

MY VEHICLE'S AWD DISABLED WHILE DRIVING HOME FROM WORK APPROXIMATELY 5PM DURING A SNOWSTORM (I WAS ABOUT 9 MINUTES AWAY FROM MY HOME AFTER DRIVING FOR APPROXIMATELY 25 MINUTES). I WAS DRIVING UP AN INCLINE WHEN THE AWD SUDDENLY DISABLED, RESULTING IN VIOLENT LOSS OF CONTROL OF MY VEHICLE. I DROVE SIDEWAYS UP AND THEN CONSEQUENTLY DOWN THE HILL AND CURVY ROAD, VEERING INTO THE OPPOSITE LANE MANY TIMES DURING THE DURATION OF MY DRIVE HOME. LUCKILY THERE WAS NO ONCOMING TRAFFIC, I TRIED TO STAY IN THE CENTER OF THE ROAD UNTIL I REACHED FLAT ROAD W…

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ODI 10993344 · 12,000 mi

1. THE VEHICLE ROLL BACKWARDS IN UNPREDICTABLE WAYS EVEN ON SMALL INCLINES WHEN FOOT IS TAKEN OFF THE BRAKES. AT TIMES VEHICLE WILL GO FORWARD AND AT OTHER TIMES IT WILL ROLL BACK ON THE EXACT SLOPE. WE WERE TOLD BY BUICK DEALERS THAT THE MANUFACTURER DOES NOT SEE THIS AS AN ISSUE. HOWEVER, BOTH MY WIFE AND I HAVE BEEN STARTLED ON SEVERAL OCCASIONS IN WAYS THAT WE HAVE NEVER EXPERIENCED BEFORE. WE CONSIDER OURSELVES TO BE VERY SAFE DRIVERS AN HAVE BEEN DRIVING FOR OVER 20 YEARS IN THE US WITH NO ACCIDENT CLAIMS. NONE OF THE VEHICLES WE HAVE OWN…

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ODI 11235058 · 30,000 mi

DRIVING CAR LOCKS UP CHECK ENGINE LIGHT COMES ON SAYS CHECK POWER STEERING, WE AIMED TO SIDE OF THE SHOULDER CAR DIES WOULDN'T START.WE HAD TO WAIT ON SIDE OF A INTERSTATE FOR 3 HOURS TO GET A TOW TRUCK, VERY DANGEROUS

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Fuel/Propulsion SystemToo few reports for a range50,000 mi3 (sparse)
ODI 11191460 · 49,361 mi

CODE PO300 IGNITION COIL ARCING TO THE VALVE COVER RANDOM CYLINDER MISFIRE

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ODI 11218304 · 88,000 mi

AFTER DRIVING THE ENCORE FOR 30 MINUTES THEN MAKING STOPS AT DIFFERENT PLACES A FEW MINUTES APART, WHEN THE CAR IS STARTED THERE IS A SMELL OF GAS INSIDE THE CAR. DOES NOT HAPPEN WHEN STARTING THE ENCORE FOR THE FIRST TIME OF THE DAY. I WAS INSIDE THE STORE FROM 5 MINUTES TO 30 MINUTES, HAS HAPPENED SEVERAL DAYS NOW.

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ODI 11298433 · 50,000 mi

I PURCHASED THIS VEHICLE IN 2017 WITH ONLY 45,000 MILES, 1 YEAR WARRANTY WAS PURCHASED. I HAVE HAD CONSTANT ISSUES WITH TIRES, BUT MORE SERIOUSLY I HAVE HAD OVER $2000 IN REPAIRS FOR INTAKE MANIFOLD, AIR CONDITIONING, VARIOUS ISSUES WITH TIRES, REPAIRED THERMOSTAT. I HAD AN IGNITION PROBLEM REPAIRED IN 2019 AND NOW THE CHECK ENGINE LIGHT KEEPS FLASHING, THE MOTOR DOESN'T WANT TO ENGAGE AND I AM IN FEAR FOR MY LIFE THAT I WILL BE ON THE HIGHWAY AND IT WILL JUST SHUT DOWN, CAUSING A COLLISION!

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

3 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-113None
ODI 11623230

While driving the dash signal came on stating that the power steering unit had gone off. The car was being driven without power steering. The message state to get serviced immediately. There was a recall for this problem but research states that my vin number did not show my car was part of this recall. WELL, IT IS HAVING THE SAME ISSUE AS OTHERS. Please advise as to how I can get this fixed by the dealership under a recall #15168/15U14600. There is only 18,000 miles on this car, YES eighteen thousand. This recall needs to include my ve…

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ODI 11626505

The painting on my 2015 Buick Encore started peeling about 2 years ago and has continued to worsen, and I am concerned about the longevity and overall appearance of my vehicle. As a loyal customer, I expect the paint job to last for a reasonable amount of time, and I believe this issue should be addressed by the manufacturer. I would like to request that Buick fixes this issue free of charge. I understand that my vehicle is no longer under warranty. This is particularly concerning as the peeling paint is affecting the resale value of my car, an…

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ODI 11627505

The contact owns a 2015 Buick Encore. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle, before the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the catalytic converter. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was u…

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2024-120None

No examples available for this selection.

2025-011None
ODI 11639035

Leaking oil from oil coolant pipe under car and timing chain or belt gasket blowing oil.i have seen on Google in 2016 a stop update on 2015 had issue with the s02ame problem.

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2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-071None
ODI 11677619 · 138,000 mi

The contact owns a 2015 Buick Encore. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the steering wheel seized. The traction control warning light and the power steering warning light was illuminated, and the message to “Contact Dealer for Service” was displayed. The vehicle was towed to the dealer where it was diagnosed that one of the wiring harnesses connected with the CPU had failed. The wiring harness in the CPU was replaced. A…

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2025-081None
ODI 11679703

check engine light came onforP0299 code and heard that there's a lot of vehicles with turbos having this problem

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2025-091None
ODI 11687354

The contact owns a 2015 Buick Encore. The contact stated that while depressing the accelerator, the vehicle hesitated before accelerating. The contact became aware of oil underneath the vehicle on the driveway, resulting in a complete loss of power. The vehicle leaked oil and lost the vehicle lost power twice. The check engine warning light was illuminated. The contact inspected the vehicle and determined that the mass air flow sensor had failed. The MAF sensor was replaced twice, the Oxygen sensors were replaced three times, and the turbocharg…

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2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-051None
ODI 11737000

The seatbelt systems light has come on in my 2015 Buick Encore.

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2026-062None
ODI 11742919

Transmission wouldn't shift out of 2nd gear and wouldnt shift into reverse. Has no power steering or power brakes

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ODI 11746663

The turbo in my vehicle has a check engine light come on and than the engine does no act right. The repair shop that looked at car stated that the manufacture knows this is a known issue and they have not made a recall as several cars my year range has this going on. If this is a known issue why is there no recall. I worked had for my car and I can not afford the repair of a know issues with the turbo as it cost a lot and I should not have to cover this as it is apparent this is a manufacture defect that is known. It puts me as risk as the car …

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2026-071None
ODI 11753438

Weber road auto service replaced the engine using county PRC and out-of-pocket funds, and the newly installed used engine has an active engine oil cooler leak, creating an immediate vehicle fire and sudden engine stalling hazard. Also there’s a leak at the ac compressor, condenser and coupler valves. This was discovered by Buckeye Auto Service. No repairs have been made as first shop keeps brushing me off.

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2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 25 reports

2021: 4 complaints · 2022: 5 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2021014
2022035
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2021900
2022800

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemEngineSteeringService BrakesAir BagsUnknown Or OtherPower TrainFuel/Propulsion System
Electrical System—
7
ODI 10778389 · 2,100 mi

DRIVING ALONG AT APPROX. 55 MPH ON A MAIN HIWAY SLOWED TO APPROX. 40 MPH TO MAKE A TURN, WHEN SUDDENLY THE ENGINE STOPPED OPERATING. EVERYTHING SHUT DOWN, NO STEERING, NO BRAKES. ON STAR DID NOT RESPOND, CAR WAS DISABLED ABOUT 5-7 MINUTES, TRIED TO START SEVERAL TIME WITH THE KEY. SERIOUS ISSUE, HAD CAR TOWED TO DEALER, FOUND NOTHING WRONG AND NO CODES WERE OBTAINED FROM THE COMPUTER SYSTEM!

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ODI 11021542 · 12,955 mi

I WAS DRIVING ON A HIGHWAY AT 65MPH. ON A STRAIGHT PORTION OF THE ROAD THE ENGINE LIGHT CAME ON , THE ENGINE REVVED UP TO OVER 4000 RPM, THE POWER STEERING LOCKED UP, AND MANY OTHER LIGHTS CAME ON ON THE DASHBOARD DISPLAY. THIS WAS A VERY DANGEROUS SITUATION TRYING TO CONTROL THE CAR. I WAS FORCED TO SLOW DOWN AND WHEN I REACHED 40MPH THE POWER STEERING CAME BACK ON. THE ENGINE WAS STILL RUNNING OVER 4000 RPM. MOST OF THE DASHBOARD DISPLAY LIGHTS WENT OFF EXCEPT FOR THE CHECK ENGINE LIGHT. HAD TO DRIVE UNDER 40 MPH UNTIL I GOT HOME. WHILE THIS …

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ODI 11235058 · 30,000 mi

DRIVING CAR LOCKS UP CHECK ENGINE LIGHT COMES ON SAYS CHECK POWER STEERING, WE AIMED TO SIDE OF THE SHOULDER CAR DIES WOULDN'T START.WE HAD TO WAIT ON SIDE OF A INTERSTATE FOR 3 HOURS TO GET A TOW TRUCK, VERY DANGEROUS

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10
ODI 10764675 · 2,300 mi

DRIVING ABOUT 45-50 MPH AND THE CAR SUDDENLY TURNED OFF. THE STEERING WHEEL BECAME STIFF AND ALL THE ELECTRICAL POWER TURNED OFF, AND THE DASH BOARD SCREEN WAS BLACK. I THEN TURN THE IGNITION KEY OFF AND RESTARTED THE CAR IN THE MIDDLE OF THE MAIN DRIVING ROAD.

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ODI 10925072 · 24,800 mi

DRIVING ON FREEWAY, APPROX 74 MPH IN A 75 ZONE. ABOUT 1.5 HOURS IN TO A 2.5 HOUR TRIP. ALL SYSTEMS WERE FUNCTIONING AND NO WARNING LIGHTS WERE ON. CAR SUDDENLY LOST POWER ON GAS PEDAL , POWER STEERING LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON , ALL GAUGES ARE FUNCTIONING ERRATICALLY AND THEN ALL GAUGES STOPPED OR WENT TO ZERO. LIGHT INDICTATING THE TRANSMISSION GEAR KEPT CHANGING. BUT THE CARS TRANNY DIDN'T SHIFT OR CHANGE JUST THE LIGHT FOR THE GEAR INDICATOR WASFLASHING. CAR SLOWED TO APPROX. 40 MPH, WITH THE RPM'S RACING TO APPROX. 4500/60…

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ODI 11001722 · 24,000 mi

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO CARL BLACK CHEVROLET BUICK GMC (1110 ROBERTS BLVD, KENNESAW, GA 30144 [phone removed]), BUT THE FAILURE COULD NOT BE DUPLICATED DUE TO A DEAD BATTERY. WHILE THE VEHICLE WAS BEING TOWED, THE KEYS WERE LEFT IN THE IGNITION AND CAUSED THE BATTERY TO DIE. THE DEALER STATED THAT THE VEHICLE COULD HAVE AUTOMATICALLY RESET ITSELF AS A RESULT OF THE DEAD BATTERY THAT NEEDED TO BE RECHAR…

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0
3
ODI 11461407

We have had problems with the air bags since the car was new. The SRS light would come on for a couple months then go off. It says it has a problem with the passenger presence module. Never had a recall but the dealer said that when we took it in for an oil change they updated the firmware on the air bag system. It never did work, it would sometimes work then not work. I took it back a few weeks ago and told them it still isn't right and I said since it is a safety issue they should cover it. They told me that since Ohio doesn't have auto inspe…

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ODI 11496601

I've had my car for 3 years. I've always kept up with it's maintenance. My engine/head gasket are blown and I found out this is a common issue with this car. The airbags also dont recognize when there are passengers in the car. I started my car up one morning in September and all of my lights started flashing. I immediately turned it off and towed it to my mechanic to find out that it pretty much has everything wrong with it. My car is barely above 80k

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ODI 11601793

tilt steering wheel usage is causing wires in steering culumb to break

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5
ODI 10778389 · 2,100 mi

DRIVING ALONG AT APPROX. 55 MPH ON A MAIN HIWAY SLOWED TO APPROX. 40 MPH TO MAKE A TURN, WHEN SUDDENLY THE ENGINE STOPPED OPERATING. EVERYTHING SHUT DOWN, NO STEERING, NO BRAKES. ON STAR DID NOT RESPOND, CAR WAS DISABLED ABOUT 5-7 MINUTES, TRIED TO START SEVERAL TIME WITH THE KEY. SERIOUS ISSUE, HAD CAR TOWED TO DEALER, FOUND NOTHING WRONG AND NO CODES WERE OBTAINED FROM THE COMPUTER SYSTEM!

Look up ODI 10778389 at NHTSA ↗

ODI 10925072 · 24,800 mi

DRIVING ON FREEWAY, APPROX 74 MPH IN A 75 ZONE. ABOUT 1.5 HOURS IN TO A 2.5 HOUR TRIP. ALL SYSTEMS WERE FUNCTIONING AND NO WARNING LIGHTS WERE ON. CAR SUDDENLY LOST POWER ON GAS PEDAL , POWER STEERING LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON , ALL GAUGES ARE FUNCTIONING ERRATICALLY AND THEN ALL GAUGES STOPPED OR WENT TO ZERO. LIGHT INDICTATING THE TRANSMISSION GEAR KEPT CHANGING. BUT THE CARS TRANNY DIDN'T SHIFT OR CHANGE JUST THE LIGHT FOR THE GEAR INDICATOR WASFLASHING. CAR SLOWED TO APPROX. 40 MPH, WITH THE RPM'S RACING TO APPROX. 4500/60…

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ODI 11081558 · 3,000 mi

*MANY TIMES SITTING STILL OR GOING DOWN ROAD SCREEN GOES DIM AND SOMETIMES ALMOST BLACK (WHETHER HEADLIGHTS ARE ON OR NOT) *SCREEN HAS WENT COMPLETELY OFF * HEADLIGHTS COMES ON WHEN NOT NEEDED, AND DOESN'T ALWAYS COME ON WHEN NEEDED, GOING DOWN ROAD *ALERT LIGHTS IN MIRRORS DOESN'T ALWAYS WORK GOING DOWN ROAD *SITTING IN SCHOOL PARKING LOT WITH KEYS OFF THE RADIO COMES ON BY ITSELF *SITTING IN SONIC PARKING LOT AND WHEN I WENT TO START CAR I HAD NOTHING. I KEPT TRYING IT AND FINALLY IT STARTED *BLUETOOTH DOESN'T WORK PROPERLY, YOU…

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2
ODI 11235058 · 30,000 mi

DRIVING CAR LOCKS UP CHECK ENGINE LIGHT COMES ON SAYS CHECK POWER STEERING, WE AIMED TO SIDE OF THE SHOULDER CAR DIES WOULDN'T START.WE HAD TO WAIT ON SIDE OF A INTERSTATE FOR 3 HOURS TO GET A TOW TRUCK, VERY DANGEROUS

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ODI 11496601

I've had my car for 3 years. I've always kept up with it's maintenance. My engine/head gasket are blown and I found out this is a common issue with this car. The airbags also dont recognize when there are passengers in the car. I started my car up one morning in September and all of my lights started flashing. I immediately turned it off and towed it to my mechanic to find out that it pretty much has everything wrong with it. My car is barely above 80k

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2
ODI 11191460 · 49,361 mi

CODE PO300 IGNITION COIL ARCING TO THE VALVE COVER RANDOM CYLINDER MISFIRE

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ODI 11298433 · 50,000 mi

I PURCHASED THIS VEHICLE IN 2017 WITH ONLY 45,000 MILES, 1 YEAR WARRANTY WAS PURCHASED. I HAVE HAD CONSTANT ISSUES WITH TIRES, BUT MORE SERIOUSLY I HAVE HAD OVER $2000 IN REPAIRS FOR INTAKE MANIFOLD, AIR CONDITIONING, VARIOUS ISSUES WITH TIRES, REPAIRED THERMOSTAT. I HAD AN IGNITION PROBLEM REPAIRED IN 2019 AND NOW THE CHECK ENGINE LIGHT KEEPS FLASHING, THE MOTOR DOESN'T WANT TO ENGAGE AND I AM IN FEAR FOR MY LIFE THAT I WILL BE ON THE HIGHWAY AND IT WILL JUST SHUT DOWN, CAUSING A COLLISION!

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Engine
7
ODI 10778389 · 2,100 mi

DRIVING ALONG AT APPROX. 55 MPH ON A MAIN HIWAY SLOWED TO APPROX. 40 MPH TO MAKE A TURN, WHEN SUDDENLY THE ENGINE STOPPED OPERATING. EVERYTHING SHUT DOWN, NO STEERING, NO BRAKES. ON STAR DID NOT RESPOND, CAR WAS DISABLED ABOUT 5-7 MINUTES, TRIED TO START SEVERAL TIME WITH THE KEY. SERIOUS ISSUE, HAD CAR TOWED TO DEALER, FOUND NOTHING WRONG AND NO CODES WERE OBTAINED FROM THE COMPUTER SYSTEM!

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ODI 11021542 · 12,955 mi

I WAS DRIVING ON A HIGHWAY AT 65MPH. ON A STRAIGHT PORTION OF THE ROAD THE ENGINE LIGHT CAME ON , THE ENGINE REVVED UP TO OVER 4000 RPM, THE POWER STEERING LOCKED UP, AND MANY OTHER LIGHTS CAME ON ON THE DASHBOARD DISPLAY. THIS WAS A VERY DANGEROUS SITUATION TRYING TO CONTROL THE CAR. I WAS FORCED TO SLOW DOWN AND WHEN I REACHED 40MPH THE POWER STEERING CAME BACK ON. THE ENGINE WAS STILL RUNNING OVER 4000 RPM. MOST OF THE DASHBOARD DISPLAY LIGHTS WENT OFF EXCEPT FOR THE CHECK ENGINE LIGHT. HAD TO DRIVE UNDER 40 MPH UNTIL I GOT HOME. WHILE THIS …

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ODI 11235058 · 30,000 mi

DRIVING CAR LOCKS UP CHECK ENGINE LIGHT COMES ON SAYS CHECK POWER STEERING, WE AIMED TO SIDE OF THE SHOULDER CAR DIES WOULDN'T START.WE HAD TO WAIT ON SIDE OF A INTERSTATE FOR 3 HOURS TO GET A TOW TRUCK, VERY DANGEROUS

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—
2
ODI 11021542 · 12,955 mi

I WAS DRIVING ON A HIGHWAY AT 65MPH. ON A STRAIGHT PORTION OF THE ROAD THE ENGINE LIGHT CAME ON , THE ENGINE REVVED UP TO OVER 4000 RPM, THE POWER STEERING LOCKED UP, AND MANY OTHER LIGHTS CAME ON ON THE DASHBOARD DISPLAY. THIS WAS A VERY DANGEROUS SITUATION TRYING TO CONTROL THE CAR. I WAS FORCED TO SLOW DOWN AND WHEN I REACHED 40MPH THE POWER STEERING CAME BACK ON. THE ENGINE WAS STILL RUNNING OVER 4000 RPM. MOST OF THE DASHBOARD DISPLAY LIGHTS WENT OFF EXCEPT FOR THE CHECK ENGINE LIGHT. HAD TO DRIVE UNDER 40 MPH UNTIL I GOT HOME. WHILE THIS …

Look up ODI 11021542 at NHTSA ↗

ODI 11445454

Have had the car in the Buick dealership numerous times to get these things fixed. Each time was told it was fixed and I paid for parts and labor. 1. Engine Light keeps coming on. 2. traction light keeps coming on. 3. Power steering goes out 4. Press on gas and have to floor it in order to just crawl to a place to stop. 5 Hard jumps after stopping at a light Have had this in to Tasca Buick and each time they say they fixed it - then it happens less then 2 weeks later. Have told them this car is going to kill someone with the steering goi…

Look up ODI 11445454 at NHTSA ↗

1
ODI 11243404 · 50,150 mi

TRIED TO STOP BEFORE A RED SIGN ON A CITY STREET, THE CAR ACCELERATED ON ITS OWN, PASSED THE RED LIGHT AND RUN AT ABOUT 60 MPH ON A 35 MPH STREET FOR ABOUT HALF A MILE AND THEN STOPPED BY ITSELF. PRESSING THE BRAKES AND EVEN PUTTING IT ON PARK DID NOT HELP. I AM LUCKY TO BE ALIVE WITH MY TWO PASSENGERS, AND LUCKY NOT TO KILL ANYBODY OR CAUSE PROPERTY DAMAGE.

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1
ODI 11443646

Drivers airbag light stays on - immobilisation light stays on, car won't start. Both of these issues were addressed by TSB and complaints

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4
ODI 10778389 · 2,100 mi

DRIVING ALONG AT APPROX. 55 MPH ON A MAIN HIWAY SLOWED TO APPROX. 40 MPH TO MAKE A TURN, WHEN SUDDENLY THE ENGINE STOPPED OPERATING. EVERYTHING SHUT DOWN, NO STEERING, NO BRAKES. ON STAR DID NOT RESPOND, CAR WAS DISABLED ABOUT 5-7 MINUTES, TRIED TO START SEVERAL TIME WITH THE KEY. SERIOUS ISSUE, HAD CAR TOWED TO DEALER, FOUND NOTHING WRONG AND NO CODES WERE OBTAINED FROM THE COMPUTER SYSTEM!

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ODI 11021787 · 38,000 mi

MY ENGINE HAS BEEN MISFIRING AND BUICK REFUSES TO FIX THE PROBLEM. IT IS UNSAFE TO DRIVE, JERKING, AND GETTING STUCK IN FIRST AND SECOND GEAR WHEN TRYING TO ACCELERATE. I HAVE BROUGHT IT IN TWICE TO HAVE IT FIXED WITH PROOF THAT THE ENGINE MALFUNCTION LIGHT IS ON, AND THEY SAID THERE IS NOTHING WRONG. I EMAILED THE MANAGER IN SERVICE, AND HE SAID THERE IS NOTHING HE CAN DO.

Look up ODI 11021787 at NHTSA ↗

ODI 11140504 · 25,000 mi

THERE IS A CONSTANT COOLANT LEAK APPEARS TO BE COMING FROM THE TURBO AREA. COOLANT SMELL IS CONSTANT AS THE COOLANT IS BEING BURNED OFF BY EXHAUST MANIFOLD. LOSS OF COOLAND CAN LEAD TO OVERHEATING AND ENGINE FAILURE.

Look up ODI 11140504 at NHTSA ↗

4
ODI 11235058 · 30,000 mi

DRIVING CAR LOCKS UP CHECK ENGINE LIGHT COMES ON SAYS CHECK POWER STEERING, WE AIMED TO SIDE OF THE SHOULDER CAR DIES WOULDN'T START.WE HAD TO WAIT ON SIDE OF A INTERSTATE FOR 3 HOURS TO GET A TOW TRUCK, VERY DANGEROUS

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ODI 11532768

The turbocharger on my car is failing and had a verified check engine light code PO299. The car is a 2015 with low miles, only 53k. This is an obvious manufacturer defect/defective product with an estimated cost of $1500.00 to replace, according to an ASE independent auto shop I use for all my vehicles. The car is unfortunately not under any warranty anymore, to my knowledge. There is no recall on this part but online on Buick forums and other credible sites, you will find owners of the same exact car reporting independently, the same failing …

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ODI 11611564 · 86,600 mi

The contact owns a 2015 Buick Encore. The contact stated that the vehicle was sputtering and jerking while attempting to accelerate while driving at various speeds, and while the vehicle was idling. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the catalytic converter had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was informed about the failure and confirmed there were no recalls on the VIN. The manufacturer referred the contact to the N…

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4
ODI 11218304 · 88,000 mi

AFTER DRIVING THE ENCORE FOR 30 MINUTES THEN MAKING STOPS AT DIFFERENT PLACES A FEW MINUTES APART, WHEN THE CAR IS STARTED THERE IS A SMELL OF GAS INSIDE THE CAR. DOES NOT HAPPEN WHEN STARTING THE ENCORE FOR THE FIRST TIME OF THE DAY. I WAS INSIDE THE STORE FROM 5 MINUTES TO 30 MINUTES, HAS HAPPENED SEVERAL DAYS NOW.

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ODI 11298433 · 50,000 mi

I PURCHASED THIS VEHICLE IN 2017 WITH ONLY 45,000 MILES, 1 YEAR WARRANTY WAS PURCHASED. I HAVE HAD CONSTANT ISSUES WITH TIRES, BUT MORE SERIOUSLY I HAVE HAD OVER $2000 IN REPAIRS FOR INTAKE MANIFOLD, AIR CONDITIONING, VARIOUS ISSUES WITH TIRES, REPAIRED THERMOSTAT. I HAD AN IGNITION PROBLEM REPAIRED IN 2019 AND NOW THE CHECK ENGINE LIGHT KEEPS FLASHING, THE MOTOR DOESN'T WANT TO ENGAGE AND I AM IN FEAR FOR MY LIFE THAT I WILL BE ON THE HIGHWAY AND IT WILL JUST SHUT DOWN, CAUSING A COLLISION!

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ODI 11554626

It’s it’s firing and shaking, and I have kept up on the oil changes. It’s a lot of money

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Steering
10
ODI 10764675 · 2,300 mi

DRIVING ABOUT 45-50 MPH AND THE CAR SUDDENLY TURNED OFF. THE STEERING WHEEL BECAME STIFF AND ALL THE ELECTRICAL POWER TURNED OFF, AND THE DASH BOARD SCREEN WAS BLACK. I THEN TURN THE IGNITION KEY OFF AND RESTARTED THE CAR IN THE MIDDLE OF THE MAIN DRIVING ROAD.

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ODI 10925072 · 24,800 mi

DRIVING ON FREEWAY, APPROX 74 MPH IN A 75 ZONE. ABOUT 1.5 HOURS IN TO A 2.5 HOUR TRIP. ALL SYSTEMS WERE FUNCTIONING AND NO WARNING LIGHTS WERE ON. CAR SUDDENLY LOST POWER ON GAS PEDAL , POWER STEERING LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON , ALL GAUGES ARE FUNCTIONING ERRATICALLY AND THEN ALL GAUGES STOPPED OR WENT TO ZERO. LIGHT INDICTATING THE TRANSMISSION GEAR KEPT CHANGING. BUT THE CARS TRANNY DIDN'T SHIFT OR CHANGE JUST THE LIGHT FOR THE GEAR INDICATOR WASFLASHING. CAR SLOWED TO APPROX. 40 MPH, WITH THE RPM'S RACING TO APPROX. 4500/60…

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ODI 11001722 · 24,000 mi

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO CARL BLACK CHEVROLET BUICK GMC (1110 ROBERTS BLVD, KENNESAW, GA 30144 [phone removed]), BUT THE FAILURE COULD NOT BE DUPLICATED DUE TO A DEAD BATTERY. WHILE THE VEHICLE WAS BEING TOWED, THE KEYS WERE LEFT IN THE IGNITION AND CAUSED THE BATTERY TO DIE. THE DEALER STATED THAT THE VEHICLE COULD HAVE AUTOMATICALLY RESET ITSELF AS A RESULT OF THE DEAD BATTERY THAT NEEDED TO BE RECHAR…

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2
ODI 11021542 · 12,955 mi

I WAS DRIVING ON A HIGHWAY AT 65MPH. ON A STRAIGHT PORTION OF THE ROAD THE ENGINE LIGHT CAME ON , THE ENGINE REVVED UP TO OVER 4000 RPM, THE POWER STEERING LOCKED UP, AND MANY OTHER LIGHTS CAME ON ON THE DASHBOARD DISPLAY. THIS WAS A VERY DANGEROUS SITUATION TRYING TO CONTROL THE CAR. I WAS FORCED TO SLOW DOWN AND WHEN I REACHED 40MPH THE POWER STEERING CAME BACK ON. THE ENGINE WAS STILL RUNNING OVER 4000 RPM. MOST OF THE DASHBOARD DISPLAY LIGHTS WENT OFF EXCEPT FOR THE CHECK ENGINE LIGHT. HAD TO DRIVE UNDER 40 MPH UNTIL I GOT HOME. WHILE THIS …

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ODI 11445454

Have had the car in the Buick dealership numerous times to get these things fixed. Each time was told it was fixed and I paid for parts and labor. 1. Engine Light keeps coming on. 2. traction light keeps coming on. 3. Power steering goes out 4. Press on gas and have to floor it in order to just crawl to a place to stop. 5 Hard jumps after stopping at a light Have had this in to Tasca Buick and each time they say they fixed it - then it happens less then 2 weeks later. Have told them this car is going to kill someone with the steering goi…

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—
1
ODI 11742919

Transmission wouldn't shift out of 2nd gear and wouldnt shift into reverse. Has no power steering or power brakes

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0
1
ODI 10925072 · 24,800 mi

DRIVING ON FREEWAY, APPROX 74 MPH IN A 75 ZONE. ABOUT 1.5 HOURS IN TO A 2.5 HOUR TRIP. ALL SYSTEMS WERE FUNCTIONING AND NO WARNING LIGHTS WERE ON. CAR SUDDENLY LOST POWER ON GAS PEDAL , POWER STEERING LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON , ALL GAUGES ARE FUNCTIONING ERRATICALLY AND THEN ALL GAUGES STOPPED OR WENT TO ZERO. LIGHT INDICTATING THE TRANSMISSION GEAR KEPT CHANGING. BUT THE CARS TRANNY DIDN'T SHIFT OR CHANGE JUST THE LIGHT FOR THE GEAR INDICATOR WASFLASHING. CAR SLOWED TO APPROX. 40 MPH, WITH THE RPM'S RACING TO APPROX. 4500/60…

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2
ODI 11564285

While at a stoplight, my buick encore's power steering just stopped working. I was only able to turn the steering wheel with great effort. The car would not go in reverse, although when pressing on the accelerator in reverse, the engine would rev. Shifting from drive to reverse also caused the car to jolt. The car is available for inspection. This has happened previously in fall of 2021, and the same exact thing happened, but this time while I was driving through an intersection. I was unable to steer and ran into a curb. My safety and safety …

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ODI 11742919

Transmission wouldn't shift out of 2nd gear and wouldnt shift into reverse. Has no power steering or power brakes

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0
Service Brakes0
1
ODI 11243404 · 50,150 mi

TRIED TO STOP BEFORE A RED SIGN ON A CITY STREET, THE CAR ACCELERATED ON ITS OWN, PASSED THE RED LIGHT AND RUN AT ABOUT 60 MPH ON A 35 MPH STREET FOR ABOUT HALF A MILE AND THEN STOPPED BY ITSELF. PRESSING THE BRAKES AND EVEN PUTTING IT ON PARK DID NOT HELP. I AM LUCKY TO BE ALIVE WITH MY TWO PASSENGERS, AND LUCKY NOT TO KILL ANYBODY OR CAUSE PROPERTY DAMAGE.

Look up ODI 11243404 at NHTSA ↗

1
ODI 11742919

Transmission wouldn't shift out of 2nd gear and wouldnt shift into reverse. Has no power steering or power brakes

Look up ODI 11742919 at NHTSA ↗

—0
2
ODI 11300429

REAR BRAKES MAKE A VERY LOUD NOISE WHEN APPLIED FIRST TIME IN AM. ALSO, AFTER STANDING LONG TIME DURING DAY. NOISE IS A LOUD SCRAPING OR RUBBING SOUND WITH VIBRATION. ON GOING SINCE 2016.

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ODI 11331721 · 34,000 mi

BRAKES. IN TOWN I HAVE TO LET OFF THE GAS FOR HALF A BLOCK AND GRADUALLY APPLY THE BRAKES OR DOUBLE BRAKE TO MAKE IT STIFFEN UP AND COME TO A COMPLETE STOP. I'VE HAD IT SERVICED. THE MASTER CYLINDER WAS REPLACED AND IT SEEMED FINE FOR A MONTH BUT THEN I BEGAN TO HAVE THE SAME ISSUES AGAIN. BY THAT TIME THOUGH IT WAS USED IT ONLY HAD 36000 MILES AND IS STILL GIVING THE SAME ISSUES. WHEN APPLYING THE BRAKES THE PEDAL GOES DOWN WITH MAYBE AN INCH OR TWO INCHES FROM TOUCHING THE FLOOR. *TR

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2
ODI 11415263 · 20,000 mi

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT WHILE STOPPED ON AN INCLINE, THE TRANSMISSION SLIPPED OUT OF GEAR AND ROLLED BACKWARDS AFTER RELEASING THE BRAKE PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LOVE BUICK GMC (736 SATURN PKWY, COLUMBIA, SC 29212) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE HOWEVER, THERE WAS NO RECALL ON THE VIN FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2…

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ODI 11742919

Transmission wouldn't shift out of 2nd gear and wouldnt shift into reverse. Has no power steering or power brakes

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0
Air Bags
3
ODI 11461407

We have had problems with the air bags since the car was new. The SRS light would come on for a couple months then go off. It says it has a problem with the passenger presence module. Never had a recall but the dealer said that when we took it in for an oil change they updated the firmware on the air bag system. It never did work, it would sometimes work then not work. I took it back a few weeks ago and told them it still isn't right and I said since it is a safety issue they should cover it. They told me that since Ohio doesn't have auto inspe…

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ODI 11496601

I've had my car for 3 years. I've always kept up with it's maintenance. My engine/head gasket are blown and I found out this is a common issue with this car. The airbags also dont recognize when there are passengers in the car. I started my car up one morning in September and all of my lights started flashing. I immediately turned it off and towed it to my mechanic to find out that it pretty much has everything wrong with it. My car is barely above 80k

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ODI 11601793

tilt steering wheel usage is causing wires in steering culumb to break

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1
ODI 11443646

Drivers airbag light stays on - immobilisation light stays on, car won't start. Both of these issues were addressed by TSB and complaints

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00—
1
ODI 10994050 · 9,000 mi

MY CAR WAS IN MOTION GOING APPROXIMATELY 45-50 MPH WHEN IT HIT A STATIONARY VEHICLE ON THE HIGHWAY. I WAS ABLE TO HIT MY BRAKES BUT STILL HIT THE CAR IN ALMOST FULL FORCE, HEAD ON. BOTH MY CAR AND THE CAR I HIT ARE TOTALED, AND I WAS TAKEN BY AMBULANCE TO THE HOSPUTAL AFTER, BUT MY AIRBAGS DID NOT GO OFF.

Look up ODI 10994050 at NHTSA ↗

1
ODI 11496601

I've had my car for 3 years. I've always kept up with it's maintenance. My engine/head gasket are blown and I found out this is a common issue with this car. The airbags also dont recognize when there are passengers in the car. I started my car up one morning in September and all of my lights started flashing. I immediately turned it off and towed it to my mechanic to find out that it pretty much has everything wrong with it. My car is barely above 80k

Look up ODI 11496601 at NHTSA ↗

0
Unknown Or Other
5
ODI 10778389 · 2,100 mi

DRIVING ALONG AT APPROX. 55 MPH ON A MAIN HIWAY SLOWED TO APPROX. 40 MPH TO MAKE A TURN, WHEN SUDDENLY THE ENGINE STOPPED OPERATING. EVERYTHING SHUT DOWN, NO STEERING, NO BRAKES. ON STAR DID NOT RESPOND, CAR WAS DISABLED ABOUT 5-7 MINUTES, TRIED TO START SEVERAL TIME WITH THE KEY. SERIOUS ISSUE, HAD CAR TOWED TO DEALER, FOUND NOTHING WRONG AND NO CODES WERE OBTAINED FROM THE COMPUTER SYSTEM!

Look up ODI 10778389 at NHTSA ↗

ODI 10925072 · 24,800 mi

DRIVING ON FREEWAY, APPROX 74 MPH IN A 75 ZONE. ABOUT 1.5 HOURS IN TO A 2.5 HOUR TRIP. ALL SYSTEMS WERE FUNCTIONING AND NO WARNING LIGHTS WERE ON. CAR SUDDENLY LOST POWER ON GAS PEDAL , POWER STEERING LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON , ALL GAUGES ARE FUNCTIONING ERRATICALLY AND THEN ALL GAUGES STOPPED OR WENT TO ZERO. LIGHT INDICTATING THE TRANSMISSION GEAR KEPT CHANGING. BUT THE CARS TRANNY DIDN'T SHIFT OR CHANGE JUST THE LIGHT FOR THE GEAR INDICATOR WASFLASHING. CAR SLOWED TO APPROX. 40 MPH, WITH THE RPM'S RACING TO APPROX. 4500/60…

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ODI 11081558 · 3,000 mi

*MANY TIMES SITTING STILL OR GOING DOWN ROAD SCREEN GOES DIM AND SOMETIMES ALMOST BLACK (WHETHER HEADLIGHTS ARE ON OR NOT) *SCREEN HAS WENT COMPLETELY OFF * HEADLIGHTS COMES ON WHEN NOT NEEDED, AND DOESN'T ALWAYS COME ON WHEN NEEDED, GOING DOWN ROAD *ALERT LIGHTS IN MIRRORS DOESN'T ALWAYS WORK GOING DOWN ROAD *SITTING IN SCHOOL PARKING LOT WITH KEYS OFF THE RADIO COMES ON BY ITSELF *SITTING IN SONIC PARKING LOT AND WHEN I WENT TO START CAR I HAD NOTHING. I KEPT TRYING IT AND FINALLY IT STARTED *BLUETOOTH DOESN'T WORK PROPERLY, YOU…

Look up ODI 11081558 at NHTSA ↗

4
ODI 10778389 · 2,100 mi

DRIVING ALONG AT APPROX. 55 MPH ON A MAIN HIWAY SLOWED TO APPROX. 40 MPH TO MAKE A TURN, WHEN SUDDENLY THE ENGINE STOPPED OPERATING. EVERYTHING SHUT DOWN, NO STEERING, NO BRAKES. ON STAR DID NOT RESPOND, CAR WAS DISABLED ABOUT 5-7 MINUTES, TRIED TO START SEVERAL TIME WITH THE KEY. SERIOUS ISSUE, HAD CAR TOWED TO DEALER, FOUND NOTHING WRONG AND NO CODES WERE OBTAINED FROM THE COMPUTER SYSTEM!

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ODI 11021787 · 38,000 mi

MY ENGINE HAS BEEN MISFIRING AND BUICK REFUSES TO FIX THE PROBLEM. IT IS UNSAFE TO DRIVE, JERKING, AND GETTING STUCK IN FIRST AND SECOND GEAR WHEN TRYING TO ACCELERATE. I HAVE BROUGHT IT IN TWICE TO HAVE IT FIXED WITH PROOF THAT THE ENGINE MALFUNCTION LIGHT IS ON, AND THEY SAID THERE IS NOTHING WRONG. I EMAILED THE MANAGER IN SERVICE, AND HE SAID THERE IS NOTHING HE CAN DO.

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ODI 11140504 · 25,000 mi

THERE IS A CONSTANT COOLANT LEAK APPEARS TO BE COMING FROM THE TURBO AREA. COOLANT SMELL IS CONSTANT AS THE COOLANT IS BEING BURNED OFF BY EXHAUST MANIFOLD. LOSS OF COOLAND CAN LEAD TO OVERHEATING AND ENGINE FAILURE.

Look up ODI 11140504 at NHTSA ↗

1
ODI 10925072 · 24,800 mi

DRIVING ON FREEWAY, APPROX 74 MPH IN A 75 ZONE. ABOUT 1.5 HOURS IN TO A 2.5 HOUR TRIP. ALL SYSTEMS WERE FUNCTIONING AND NO WARNING LIGHTS WERE ON. CAR SUDDENLY LOST POWER ON GAS PEDAL , POWER STEERING LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON , ALL GAUGES ARE FUNCTIONING ERRATICALLY AND THEN ALL GAUGES STOPPED OR WENT TO ZERO. LIGHT INDICTATING THE TRANSMISSION GEAR KEPT CHANGING. BUT THE CARS TRANNY DIDN'T SHIFT OR CHANGE JUST THE LIGHT FOR THE GEAR INDICATOR WASFLASHING. CAR SLOWED TO APPROX. 40 MPH, WITH THE RPM'S RACING TO APPROX. 4500/60…

Look up ODI 10925072 at NHTSA ↗

2
ODI 11300429

REAR BRAKES MAKE A VERY LOUD NOISE WHEN APPLIED FIRST TIME IN AM. ALSO, AFTER STANDING LONG TIME DURING DAY. NOISE IS A LOUD SCRAPING OR RUBBING SOUND WITH VIBRATION. ON GOING SINCE 2016.

Look up ODI 11300429 at NHTSA ↗

ODI 11331721 · 34,000 mi

BRAKES. IN TOWN I HAVE TO LET OFF THE GAS FOR HALF A BLOCK AND GRADUALLY APPLY THE BRAKES OR DOUBLE BRAKE TO MAKE IT STIFFEN UP AND COME TO A COMPLETE STOP. I'VE HAD IT SERVICED. THE MASTER CYLINDER WAS REPLACED AND IT SEEMED FINE FOR A MONTH BUT THEN I BEGAN TO HAVE THE SAME ISSUES AGAIN. BY THAT TIME THOUGH IT WAS USED IT ONLY HAD 36000 MILES AND IS STILL GIVING THE SAME ISSUES. WHEN APPLYING THE BRAKES THE PEDAL GOES DOWN WITH MAYBE AN INCH OR TWO INCHES FROM TOUCHING THE FLOOR. *TR

Look up ODI 11331721 at NHTSA ↗

1
ODI 10994050 · 9,000 mi

MY CAR WAS IN MOTION GOING APPROXIMATELY 45-50 MPH WHEN IT HIT A STATIONARY VEHICLE ON THE HIGHWAY. I WAS ABLE TO HIT MY BRAKES BUT STILL HIT THE CAR IN ALMOST FULL FORCE, HEAD ON. BOTH MY CAR AND THE CAR I HIT ARE TOTALED, AND I WAS TAKEN BY AMBULANCE TO THE HOSPUTAL AFTER, BUT MY AIRBAGS DID NOT GO OFF.

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1
ODI 11302091 · 49,550 mi

I'VE HAD MY ENCORE FOR ALMOST 2 YEARS. IT IS A 2015 AND JUST UNDER 50000 MILES. FOR THE LAST MONTH ITS BEEN SAYING AWD OFF. THIS IS AS SOON AS THE CAR STARTS. IT ALSO DIBGS AND COMES UP AGAIN EVERY 10 MINUTES WHILE DRIVING. I'VE.CONSULTED THE MANUAL AND IT SAYS OVERHEATING AND TO TURN BACK ON. THIS DOES NOTHING. IT'S BEEN ICY HERE AND I'M STARTING TO FEEL UNSAFE. I DON'T KNOW WHAT.TO DO. I CANT SHELL OUT HUNDREDS TO HAVE IT LOOKED AT.AND HAVE SOMEONE NOT BE ABLE TO FIX IT.

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0
Power Train
2
ODI 11235058 · 30,000 mi

DRIVING CAR LOCKS UP CHECK ENGINE LIGHT COMES ON SAYS CHECK POWER STEERING, WE AIMED TO SIDE OF THE SHOULDER CAR DIES WOULDN'T START.WE HAD TO WAIT ON SIDE OF A INTERSTATE FOR 3 HOURS TO GET A TOW TRUCK, VERY DANGEROUS

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ODI 11496601

I've had my car for 3 years. I've always kept up with it's maintenance. My engine/head gasket are blown and I found out this is a common issue with this car. The airbags also dont recognize when there are passengers in the car. I started my car up one morning in September and all of my lights started flashing. I immediately turned it off and towed it to my mechanic to find out that it pretty much has everything wrong with it. My car is barely above 80k

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4
ODI 11235058 · 30,000 mi

DRIVING CAR LOCKS UP CHECK ENGINE LIGHT COMES ON SAYS CHECK POWER STEERING, WE AIMED TO SIDE OF THE SHOULDER CAR DIES WOULDN'T START.WE HAD TO WAIT ON SIDE OF A INTERSTATE FOR 3 HOURS TO GET A TOW TRUCK, VERY DANGEROUS

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ODI 11532768

The turbocharger on my car is failing and had a verified check engine light code PO299. The car is a 2015 with low miles, only 53k. This is an obvious manufacturer defect/defective product with an estimated cost of $1500.00 to replace, according to an ASE independent auto shop I use for all my vehicles. The car is unfortunately not under any warranty anymore, to my knowledge. There is no recall on this part but online on Buick forums and other credible sites, you will find owners of the same exact car reporting independently, the same failing …

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ODI 11611564 · 86,600 mi

The contact owns a 2015 Buick Encore. The contact stated that the vehicle was sputtering and jerking while attempting to accelerate while driving at various speeds, and while the vehicle was idling. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the catalytic converter had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was informed about the failure and confirmed there were no recalls on the VIN. The manufacturer referred the contact to the N…

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2
ODI 11564285

While at a stoplight, my buick encore's power steering just stopped working. I was only able to turn the steering wheel with great effort. The car would not go in reverse, although when pressing on the accelerator in reverse, the engine would rev. Shifting from drive to reverse also caused the car to jolt. The car is available for inspection. This has happened previously in fall of 2021, and the same exact thing happened, but this time while I was driving through an intersection. I was unable to steer and ran into a curb. My safety and safety …

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ODI 11742919

Transmission wouldn't shift out of 2nd gear and wouldnt shift into reverse. Has no power steering or power brakes

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2
ODI 11415263 · 20,000 mi

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT WHILE STOPPED ON AN INCLINE, THE TRANSMISSION SLIPPED OUT OF GEAR AND ROLLED BACKWARDS AFTER RELEASING THE BRAKE PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LOVE BUICK GMC (736 SATURN PKWY, COLUMBIA, SC 29212) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE HOWEVER, THERE WAS NO RECALL ON THE VIN FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2…

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ODI 11742919

Transmission wouldn't shift out of 2nd gear and wouldnt shift into reverse. Has no power steering or power brakes

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1
ODI 11496601

I've had my car for 3 years. I've always kept up with it's maintenance. My engine/head gasket are blown and I found out this is a common issue with this car. The airbags also dont recognize when there are passengers in the car. I started my car up one morning in September and all of my lights started flashing. I immediately turned it off and towed it to my mechanic to find out that it pretty much has everything wrong with it. My car is barely above 80k

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1
ODI 11302091 · 49,550 mi

I'VE HAD MY ENCORE FOR ALMOST 2 YEARS. IT IS A 2015 AND JUST UNDER 50000 MILES. FOR THE LAST MONTH ITS BEEN SAYING AWD OFF. THIS IS AS SOON AS THE CAR STARTS. IT ALSO DIBGS AND COMES UP AGAIN EVERY 10 MINUTES WHILE DRIVING. I'VE.CONSULTED THE MANUAL AND IT SAYS OVERHEATING AND TO TURN BACK ON. THIS DOES NOTHING. IT'S BEEN ICY HERE AND I'M STARTING TO FEEL UNSAFE. I DON'T KNOW WHAT.TO DO. I CANT SHELL OUT HUNDREDS TO HAVE IT LOOKED AT.AND HAVE SOMEONE NOT BE ABLE TO FIX IT.

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1
ODI 11746663

The turbo in my vehicle has a check engine light come on and than the engine does no act right. The repair shop that looked at car stated that the manufacture knows this is a known issue and they have not made a recall as several cars my year range has this going on. If this is a known issue why is there no recall. I worked had for my car and I can not afford the repair of a know issues with the turbo as it cost a lot and I should not have to cover this as it is apparent this is a manufacture defect that is known. It puts me as risk as the car …

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Fuel/Propulsion System
2
ODI 11191460 · 49,361 mi

CODE PO300 IGNITION COIL ARCING TO THE VALVE COVER RANDOM CYLINDER MISFIRE

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ODI 11298433 · 50,000 mi

I PURCHASED THIS VEHICLE IN 2017 WITH ONLY 45,000 MILES, 1 YEAR WARRANTY WAS PURCHASED. I HAVE HAD CONSTANT ISSUES WITH TIRES, BUT MORE SERIOUSLY I HAVE HAD OVER $2000 IN REPAIRS FOR INTAKE MANIFOLD, AIR CONDITIONING, VARIOUS ISSUES WITH TIRES, REPAIRED THERMOSTAT. I HAD AN IGNITION PROBLEM REPAIRED IN 2019 AND NOW THE CHECK ENGINE LIGHT KEEPS FLASHING, THE MOTOR DOESN'T WANT TO ENGAGE AND I AM IN FEAR FOR MY LIFE THAT I WILL BE ON THE HIGHWAY AND IT WILL JUST SHUT DOWN, CAUSING A COLLISION!

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4
ODI 11218304 · 88,000 mi

AFTER DRIVING THE ENCORE FOR 30 MINUTES THEN MAKING STOPS AT DIFFERENT PLACES A FEW MINUTES APART, WHEN THE CAR IS STARTED THERE IS A SMELL OF GAS INSIDE THE CAR. DOES NOT HAPPEN WHEN STARTING THE ENCORE FOR THE FIRST TIME OF THE DAY. I WAS INSIDE THE STORE FROM 5 MINUTES TO 30 MINUTES, HAS HAPPENED SEVERAL DAYS NOW.

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ODI 11298433 · 50,000 mi

I PURCHASED THIS VEHICLE IN 2017 WITH ONLY 45,000 MILES, 1 YEAR WARRANTY WAS PURCHASED. I HAVE HAD CONSTANT ISSUES WITH TIRES, BUT MORE SERIOUSLY I HAVE HAD OVER $2000 IN REPAIRS FOR INTAKE MANIFOLD, AIR CONDITIONING, VARIOUS ISSUES WITH TIRES, REPAIRED THERMOSTAT. I HAD AN IGNITION PROBLEM REPAIRED IN 2019 AND NOW THE CHECK ENGINE LIGHT KEEPS FLASHING, THE MOTOR DOESN'T WANT TO ENGAGE AND I AM IN FEAR FOR MY LIFE THAT I WILL BE ON THE HIGHWAY AND IT WILL JUST SHUT DOWN, CAUSING A COLLISION!

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ODI 11554626

It’s it’s firing and shaking, and I have kept up on the oil changes. It’s a lot of money

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0000
1
ODI 11746663

The turbo in my vehicle has a check engine light come on and than the engine does no act right. The repair shop that looked at car stated that the manufacture knows this is a known issue and they have not made a recall as several cars my year range has this going on. If this is a known issue why is there no recall. I worked had for my car and I can not afford the repair of a know issues with the turbo as it cost a lot and I should not have to cover this as it is apparent this is a manufacture defect that is known. It puts me as risk as the car …

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Warning lights and dashboard alerts

29 mentions · 23.4% of complaints

Median mileage: 50,000 mi (19 usable records).

ODI 10873442 · 13,560 mi

HAD AN OIL CHANGE AT DEALER (TYPICAL 15,000 MILE CHECK). ON THE RETURN TRIP TO HOME, ENGINE STARTED TO MISS, SMOKE WAS COMING FROM BACK OF CAR LIKE OIL WAS BEING BURNED AND THE ENGINE "CHECK ENGINE LIGHT" CAME ON AND THE CAR WAS STOPPED. CALLED DEALER WHO HAD CAR TOWED TO THEIR LOCATION. WHILE WAITING FOR TOW, I CHECKED OIL LEVEL (IT WAS OVER FILLED BY AT LEAST A QUART (MAYBE MORE), DIP STICK WAS NOT SEATED PROPERLY TO CHECK OIL LEVEL. WHEN THE TOW TRUCK DRIVE ARRIVED AND HOOKED THE CAR UP TO TOW, HE INDICATED THAT THE PASSENGER SIDE BOLT THAT …

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ODI 10925072 · 24,800 mi

DRIVING ON FREEWAY, APPROX 74 MPH IN A 75 ZONE. ABOUT 1.5 HOURS IN TO A 2.5 HOUR TRIP. ALL SYSTEMS WERE FUNCTIONING AND NO WARNING LIGHTS WERE ON. CAR SUDDENLY LOST POWER ON GAS PEDAL , POWER STEERING LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON , ALL GAUGES ARE FUNCTIONING ERRATICALLY AND THEN ALL GAUGES STOPPED OR WENT TO ZERO. LIGHT INDICTATING THE TRANSMISSION GEAR KEPT CHANGING. BUT THE CARS TRANNY DIDN'T SHIFT OR CHANGE JUST THE LIGHT FOR THE GEAR INDICATOR WASFLASHING. CAR SLOWED TO APPROX. 40 MPH, WITH THE RPM'S RACING TO APPROX. 4500/60…

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ODI 11021542 · 12,955 mi

I WAS DRIVING ON A HIGHWAY AT 65MPH. ON A STRAIGHT PORTION OF THE ROAD THE ENGINE LIGHT CAME ON , THE ENGINE REVVED UP TO OVER 4000 RPM, THE POWER STEERING LOCKED UP, AND MANY OTHER LIGHTS CAME ON ON THE DASHBOARD DISPLAY. THIS WAS A VERY DANGEROUS SITUATION TRYING TO CONTROL THE CAR. I WAS FORCED TO SLOW DOWN AND WHEN I REACHED 40MPH THE POWER STEERING CAME BACK ON. THE ENGINE WAS STILL RUNNING OVER 4000 RPM. MOST OF THE DASHBOARD DISPLAY LIGHTS WENT OFF EXCEPT FOR THE CHECK ENGINE LIGHT. HAD TO DRIVE UNDER 40 MPH UNTIL I GOT HOME. WHILE THIS …

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

26 mentions · 21.0% of complaints

Median mileage: 46,500 mi (18 usable records).

ODI 10925072 · 24,800 mi

DRIVING ON FREEWAY, APPROX 74 MPH IN A 75 ZONE. ABOUT 1.5 HOURS IN TO A 2.5 HOUR TRIP. ALL SYSTEMS WERE FUNCTIONING AND NO WARNING LIGHTS WERE ON. CAR SUDDENLY LOST POWER ON GAS PEDAL , POWER STEERING LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON , ALL GAUGES ARE FUNCTIONING ERRATICALLY AND THEN ALL GAUGES STOPPED OR WENT TO ZERO. LIGHT INDICTATING THE TRANSMISSION GEAR KEPT CHANGING. BUT THE CARS TRANNY DIDN'T SHIFT OR CHANGE JUST THE LIGHT FOR THE GEAR INDICATOR WASFLASHING. CAR SLOWED TO APPROX. 40 MPH, WITH THE RPM'S RACING TO APPROX. 4500/60…

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ODI 10969481 · 30,000 mi

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING WHILE DRIVING VARIOUS SPEEDS. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED AND THE GAUGES FLUCTUATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LOOSE GROUND CABLE AND THE VEHICLE NEEDED TO BE REWIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOUR TIMES: THREE WHEN THEIR DAUGHTER OPERATED THE VEHICLE AND ONCE WHILE THE CO…

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ODI 11001722 · 24,000 mi

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO CARL BLACK CHEVROLET BUICK GMC (1110 ROBERTS BLVD, KENNESAW, GA 30144 [phone removed]), BUT THE FAILURE COULD NOT BE DUPLICATED DUE TO A DEAD BATTERY. WHILE THE VEHICLE WAS BEING TOWED, THE KEYS WERE LEFT IN THE IGNITION AND CAUSED THE BATTERY TO DIE. THE DEALER STATED THAT THE VEHICLE COULD HAVE AUTOMATICALLY RESET ITSELF AS A RESULT OF THE DEAD BATTERY THAT NEEDED TO BE RECHAR…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Stalling or loss of power

12 mentions · 9.7% of complaints

Median mileage: 40,000 mi (6 usable records).

ODI 10925072 · 24,800 mi

DRIVING ON FREEWAY, APPROX 74 MPH IN A 75 ZONE. ABOUT 1.5 HOURS IN TO A 2.5 HOUR TRIP. ALL SYSTEMS WERE FUNCTIONING AND NO WARNING LIGHTS WERE ON. CAR SUDDENLY LOST POWER ON GAS PEDAL , POWER STEERING LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON , ALL GAUGES ARE FUNCTIONING ERRATICALLY AND THEN ALL GAUGES STOPPED OR WENT TO ZERO. LIGHT INDICTATING THE TRANSMISSION GEAR KEPT CHANGING. BUT THE CARS TRANNY DIDN'T SHIFT OR CHANGE JUST THE LIGHT FOR THE GEAR INDICATOR WASFLASHING. CAR SLOWED TO APPROX. 40 MPH, WITH THE RPM'S RACING TO APPROX. 4500/60…

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ODI 10969481 · 30,000 mi

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING WHILE DRIVING VARIOUS SPEEDS. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED AND THE GAUGES FLUCTUATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LOOSE GROUND CABLE AND THE VEHICLE NEEDED TO BE REWIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOUR TIMES: THREE WHEN THEIR DAUGHTER OPERATED THE VEHICLE AND ONCE WHILE THE CO…

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ODI 11111500

WHILE DRIVING AND THE ENGINE ON WE EXPERIENCED LOSS OF POWER STEERING. LUCKILY IT OCCURRED AS WE WERE PULLING AWAY FROM THE DRIVEWAY, WE ATTEMPTED TO RE-ENGINE THE VEHICLE TO NO AVAIL. EVENTUALLY THE VEHICLE HAD TO BE TOWED AWAY.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

6 mentions · 4.8% of complaints

Median mileage: 20,000 mi (5 usable records).

ODI 10945021 · 10 mi

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. WHILE DRIVING AT LOW SPEEDS, THE BRAKES VIBRATED SEVERELY AFTER THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10.

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ODI 11083404 · 12,500 mi

THE CAR HAD BEEN PARKED IN AN UNHEATED GARAGE FOR MORE THAN 24 HOURS. I STARTED IT, PUT MY FOOT ON THE BRAKE PEDAL, AND PUT IT IN GEAR (R). THE CAR LUNGED BACK AT A HIGH RATE OF SPEED. MY FOOT WAS STILL ON THE BRAKE. TO AVOID HITTING A VEHICLE BEHIND IT IN THE DRIVEWAY, I SHIFTED TO DRIVE (D) AND THE CAR IMMEDIATELY STARTED FORWARD STILL AT A HIGH RATE OF SPEED. THE BRAKES DID NOT SLOW THE CAR DOWN. I BUMPED THE FRONT WALL OF THE GARAGE AND AGAIN SHIFTED INTO R. THE CAR STARTED MOVING BACK AGAIN AND THE BRAKES DID NOT WORK. I TURNED THE ENG…

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ODI 11232809 · 38,000 mi

ON WEDNESDAY, JULY 10, 2019 I SLID ONTO A SHOULDER TAKING A TURN AND PUNCTURED MY REAR PASSENGER SIDE TIRE. I REPLACED THE TIRE WITH THE SPARE, DROVE TO WORK (LESS THAN 10 MILES) AT SPEEDS BELOW 50 MPH, THEN DROVE HOME AND SCHEDULED TO HAVE THE TIRES REPLACED THE FOLLOWING MORNING. ON THURSDAY, JULY 11, 2019, I BACKED OUT OF MY PARKING SPOT AT MY HOME AND STARTED GOING DOWN MY VERY STEEP MOUNTAIN DRIVEWAY. I APPLIED THE BRAKES LIKE I ALWAYS DO (MY FOOT IS ALWAYS ON THE BRAKE PEDAL GOING DOWN) AND RECEIVED NO RESPONSE. THE PEDAL FELT NORMAL (NOT…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

3 mentions · 2.4% of complaints

Median mileage: 13,800 mi (2 usable records).

ODI 10761516 · 3,600 mi

WHILE BRAKING TO STOP FOR A TRAFFIC LIGHT ON A BUSY 45 MPH SPEED LIMIT ROAD, THE ENGINE STOPPED RUNNING. I SHIFTED INTO PARK TO RESTART IT. ENTIRE ELECTRICAL SYSTEM WAS DEAD EXCEPT POWER SEATS AND DOOR LOCKS. ENGINE WOULD NOT START AND NO OTHER ELECTRICAL RELATED EQUIPMENT WORKED INCLUDING ENGINE, GEAR SHIFT, INSTRUMENT PANEL, RADIO, LIGHTS,TURN SIGNALS, AND EMERGENCY LIGHTS. TWO SAFETY ISSUES BECAUSE THE CAR COULD HAVE BEEN REAR ENDED: 1). COULD NOT SHIFT OUT OF PARK TO PUSH CAR OFF THE ROAD. NONE OF THE 4 LADIES IN THE CAR COULD GET…

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ODI 11001722 · 24,000 mi

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO CARL BLACK CHEVROLET BUICK GMC (1110 ROBERTS BLVD, KENNESAW, GA 30144 [phone removed]), BUT THE FAILURE COULD NOT BE DUPLICATED DUE TO A DEAD BATTERY. WHILE THE VEHICLE WAS BEING TOWED, THE KEYS WERE LEFT IN THE IGNITION AND CAUSED THE BATTERY TO DIE. THE DEALER STATED THAT THE VEHICLE COULD HAVE AUTOMATICALLY RESET ITSELF AS A RESULT OF THE DEAD BATTERY THAT NEEDED TO BE RECHAR…

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ODI 11443646

Drivers airbag light stays on - immobilisation light stays on, car won't start. Both of these issues were addressed by TSB and complaints

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Hard or delayed shifting

2 mentions · 1.6% of complaints

Median mileage: 62,300 mi (2 usable records).

ODI 11021787 · 38,000 mi

MY ENGINE HAS BEEN MISFIRING AND BUICK REFUSES TO FIX THE PROBLEM. IT IS UNSAFE TO DRIVE, JERKING, AND GETTING STUCK IN FIRST AND SECOND GEAR WHEN TRYING TO ACCELERATE. I HAVE BROUGHT IT IN TWICE TO HAVE IT FIXED WITH PROOF THAT THE ENGINE MALFUNCTION LIGHT IS ON, AND THEY SAID THERE IS NOTHING WRONG. I EMAILED THE MANAGER IN SERVICE, AND HE SAID THERE IS NOTHING HE CAN DO.

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ODI 11611564 · 86,600 mi

The contact owns a 2015 Buick Encore. The contact stated that the vehicle was sputtering and jerking while attempting to accelerate while driving at various speeds, and while the vehicle was idling. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the catalytic converter had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was informed about the failure and confirmed there were no recalls on the VIN. The manufacturer referred the contact to the N…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Fuel smell or leak mentions

1 mentions · 0.8% of complaints

Median mileage: 88,000 mi (1 usable records).

ODI 11218304 · 88,000 mi

AFTER DRIVING THE ENCORE FOR 30 MINUTES THEN MAKING STOPS AT DIFFERENT PLACES A FEW MINUTES APART, WHEN THE CAR IS STARTED THERE IS A SMELL OF GAS INSIDE THE CAR. DOES NOT HAPPEN WHEN STARTING THE ENCORE FOR THE FIRST TIME OF THE DAY. I WAS INSIDE THE STORE FROM 5 MINUTES TO 30 MINUTES, HAS HAPPENED SEVERAL DAYS NOW.

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b