Auto Recall Watch
U.S. public vehicle records

2007 Buick LACROSSE problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

250 owner complaints analyzed

3 distinct recall campaigns

67,300 mi median reported failure mileage

Scope: 2007 model year. Data updated: . 179 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Exterior Lighting is the most frequently named component, appearing in 119 of 250 complaints (47.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues3313.2%
Steering behavior239.2%
Engine operation187.2%
Braking behavior104.0%
Transmission and shifting62.4%
Fuel system concerns20.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Exterior Lighting
119
Electrical System
71
Steering
21
Air Bags
15
Engine
9
Power Train
9
Exterior Lighting:Headlights
7
Service Brakes
7
Component breakdown data
CategoryCount
Exterior Lighting119
Electrical System71
Steering21
Air Bags15
Engine9
Power Train9
Exterior Lighting:Headlights7
Service Brakes7

Exterior Lighting: 119; Electrical System: 71; Steering: 21; Air Bags: 15; Engine: 9; Power Train: 9; Exterior Lighting:Headlights: 7; Service Brakes: 7

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
22
25,000 to 49,999
33
50,000 to 74,999
44
75,000 to 99,999
36
100,000 to 149,999
29
150,000 and above
15
Reported problems by failure mileage data
CategoryCount
Under 25,00022
25,000 to 49,99933
50,000 to 74,99944
75,000 to 99,99936
100,000 to 149,99929
150,000 and above15

Under 25,000: 22; 25,000 to 49,999: 33; 50,000 to 74,999: 44; 75,000 to 99,999: 36; 100,000 to 149,999: 29; 150,000 and above: 15

50,000 to 74,999 miles has the most reports with usable mileage (44). 71 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2007
10
2008
6
2009
6
2010
8
2011
6
2012
10
2013
13
2014
46
2015
86
2016
37
2017
5
2018
4
2019
1
2020
1
2021
3
2022
1
2023
2
2025
3
2026
2
Complaints over time data
CategoryCount
200710
20086
20096
20108
20116
201210
201313
201446
201586
201637
20175
20184
20191
20201
20213
20221
20232
20253
20262

2007: 10; 2008: 6; 2009: 6; 2010: 8; 2011: 6; 2012: 10; 2013: 13; 2014: 46; 2015: 86; 2016: 37; 2017: 5; 2018: 4; 2019: 1; 2020: 1; 2021: 3; 2022: 1; 2023: 2; 2025: 3; 2026: 2

Pattern summary

Exterior Lighting leads the component reports. Electrical and battery issues appears in 33 complaint narratives. Steering behavior appears in 23 complaint narratives. Engine operation appears in 18 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10372257 · 2010-12-23 (December 23, 2010)

DRIVING A DISTANCE OF THREE MILES CAR STALLED FIVE TIMES. STARTED AGAIN EACH TIME DEALERSHIP SOLD ME A NEW BATTERY THREE DAYS LATER--ACCELERATION QUIT, GOING DOWN THE ROAD IN HEAVY TRAFFIC. I ENGAGED THE ACCELERATOR WITH NO RESPONSE. ABLE TO PULL OVER AND TURN OFF KEY AND THEN START AGAIN AND PROCEED. DEALERSHIP TOLD ME THAT THE COMPUTER SHOWED NO PROBLEM WITH THE CAR. TWO DAYS LATER THE CAR STALLED IN MY MOBILE HOME PARK, STARTED THEN STALLED AND WOULDN'T START. WHEN I TRIED TO START THE CAR IT WOULDN'T. THEN WHEN I TRIED TO START AGAIN AND RE…

Owner-reported narrative. 45,501 miles reported. Look up ODI 10372257 at NHTSA ↗

Owner report 10460879 · 2012-06-07 (June 7, 2012)

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE EMERGENCY HORN SOUNDED UNINTENDEDLY AND BLACK SMOKE EMITTED FROM UNDERNEATH THE VEHICLE. WHEN THE CONTACT APPROACHED THE VEHICLE, HE BEGAN TO INSPECT UNDERNEATH THE HOOD AREA AND NOTICED THE FUSE BOX AND WIRES WERE BURNT SEVERELY. THERE WERE NO FLAMES PRESENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THE ELECTRICAL HARNESS WOULD NEED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF T…

Owner-reported narrative. 45,000 miles reported. Look up ODI 10460879 at NHTSA ↗

Owner report 10206773 · 2007-10-24 (October 24, 2007)

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE MAKING A RIGHT TURN AT 5 MPH, THE POWER STEERING FAILED AND CAUSED THE VEHICLE TO MAKE A WIDE TURN. THERE WERE NO WARNING INDICATOR LIGHTS ILLUMINATED. THE FAILURE RECURRED WHILE MAKING A LEFT TURN. THE VEHICLE WAS PARKED AND LATER TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 400 AND CURRENT MILEAGE WAS 437.

Owner-reported narrative. 400 miles reported. Look up ODI 10206773 at NHTSA ↗

Owner report 10207364 · 2007-10-29 (October 29, 2007)

BRAKES PULSATE WHEN BRAKING. CAR VIBRATES WHILE DRIVING AND ALSO HAS A DESIRE TO PULL TO RIGHT. FEELS LIKES WHEELS ARE OUT OF BALANCE ALL THE TIME. I HAVE TAKEN THE CAR IN AND HAD THE BALANCE CHECKED AND THEY SAY EVERYTHING IS FINE. THEY SAY IT IS THE MAKE OF THE TIRES AND GOODYEAR IS AWARE - THEY HAVE MADE A GOODWILL REPLACEMENT OF THE TIRES DUE TO HISTORY OF MY CAR.... THE ENGINE BLEW AT 1500 MILES!!! STILL NO BETTER. EVERY DAY I GET MY FILLINGS RATTLED LOOSE ON THE WAY TO WORK. THE PULL TO THE RIGHT WAS FIXED WHEN THE REPLACED THE STEERING …

Owner-reported narrative. 30 miles reported. Look up ODI 10207364 at NHTSA ↗

Owner report 10237639 · 2008-08-11 (August 11, 2008)

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. IN FOUR DIFFERENT SITUATIONS, WHILE DRIVING 40 MPH, THE VEHICLE WOULD RANDOMLY STALL. THE CONTACT HEARD CLANKING NOISES IMMEDIATELY BEFORE THE VEHICLE BEGAN TO HESITATE AND EVENTUALLY STALL. IN TWO OF THE INCIDENTS, THE VEHICLE WAS ABLE TO BE RESTARTED AFTER A FEW ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY WERE ABLE TO DIAGNOSE THE CAUSE OF THE FAILURE AND PRODUCE AN ERROR CODE BOTH TIMES. THEY REPROGRAMMED THE ENGINE, WHICH REPAIRED THE FAILURE FOR APPROXIMATELY TWO OR THREE DAY…

Owner-reported narrative. 16,755 miles reported. Look up ODI 10237639 at NHTSA ↗

Owner report 10272452 · 2009-05-31 (May 31, 2009)

I OWN A BUICK LACROSSE, 2007 CXS MODEL AUTOMOBILE. THE HIGH PRESSURE FITTING TO THE POWER STEERING HAS NOW FAILED 2X IN 6 MONTHS. PART NUMBER IS GM88861206. FITTING FAILED AT THE POWER STEERING UNIT. CAUSED POWER STEERING LEAK AND LOSS OF POWER STEERING. DEALER HAS REPAIRED EXACT SAME PART NOW 2X IN 6 MONTHS. DEALER IS CLASSIC BUICK-PONTIAC IN PAINESVILLE OHIO 44077. *TR

Owner-reported narrative. 37,000 miles reported. Look up ODI 10272452 at NHTSA ↗

Owner report 10449093 · 2012-02-23 (February 23, 2012)

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE EXITING A PARKING SPACE, THE VEHICLE ACCELERATED ABNORMALLY. THE BRAKES WERE APPLIED BUT FAILED TO STOP THE VEHICLE AS THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO SEVERAL OTHER VEHICLES. THERE WERE NO INJURIES AND THE VEHICLE WAS TOWED A COLLISION SHOP. THE DEALER WAS CONTACTED AND STATED TO THE CONTACT THAT THEY WERE GOING TO INSPECT THE EVENT DATA RECORDER BOX THAT WAS LOCATED INTO THE VEHICLE. THE DIAGNOSIS WAS THAT THE VEHICLE WAS TRAVELING 60 MPH. THE VEHICL…

Owner-reported narrative. 23,000 miles reported. Look up ODI 10449093 at NHTSA ↗

Owner report 10643213 · 2014-10-07 (October 7, 2014)

PANEL LIGHTS BEGAN TO GO OUT ONE AT A TIME IN 2009. THE LOW BEAM HEAD LIGHTS WENT OUT ONE AT A TIME; WHEN REPLACED , BOTH WENT OUT AT THE SAME TIME. AFTER THAT BOTH HIGH BEAMS WENT OUT AT THE SAME TIME AND HAD TO BE REPLACED. THE DRIVER'S DOOR HANDLE HAS BROKEN TWICE IN 18 MONTHS. THE TRANSMISSION BEGAN TO SLIP AFTER THAT. THE DRIVER SEAT BELT LIGHT OFTEN REMAINED ON WHILE SEAT-BELT IS CONNECTED. WHILE TRAVELING ON A WET ROAD I ATTEMPTED TO BRAKE PRIOR TO A WATER PUDDLE WHEN THE CAR SLID SIDEWAYS OFF THE ROAD INTO A SOGGY-BOG AND…

Owner-reported narrative. 57,000 miles reported. Look up ODI 10643213 at NHTSA ↗

Owner report 10643811 · 2014-10-10 (October 10, 2014)

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 40 MPH, THE ENGINE STALLED. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Owner-reported narrative. Look up ODI 10643811 at NHTSA ↗

Owner report 10361358 · 2010-10-20 (October 20, 2010)

07 BUICK LACROSSE WITH 35K MILES FAILED 5TIMES AND COULD HAVE BEEN REAR ENDED. FAILED 4/10 FL,FUEL PUMP CORRECTED FAILED JERSEY 4 TIMES TOWED TO DEALER TWICE WHO DID NOTHING BUT TIGHTEND WIRE VERY ILL WIFE MADE A NEW CAR NECESSARY. *TR

Owner-reported narrative. 35,000 miles reported. Look up ODI 10361358 at NHTSA ↗

Owner report 10763871 · 2015-09-15 (September 15, 2015)

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. AFTER TAKING IT BACK TO THE DEALER, THE COMPUTER AND TRACTION CONTROL WERE REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 46,000.

Owner-reported narrative. 46,000 miles reported. Look up ODI 10763871 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

250 unique complaints in this selection. Analysis snapshot: 2026-10-02.

71.6%Usable mileage179 / 250 records
100.0%Valid incident date250 / 250 records
100.0%Valid filing date250 / 250 records
100.0%Ordered incident and filing dates250 / 250 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200520062007200820092010201120122013201420152016201720182019
Electrical System
6921.9%
ODI 10185468 · 35,800 mi

UPON ENTERING THE HIGHWAY AND APPROACHING THE 55 MPH SPEED LIMIT THE CAR SEEMED TO STALL. THE ENGINE ACTED LIKE IT LOST ALL POWER. LETTING UP ON THE GAS PEDAL CAUSED THE ENGINE TO REGAIN POWER UNTIL THE GAS PEDAL WAS PRESSED AGAIN. I DID THIS NUMEROUS TIMES UNTIL THE CAR FINALLY DIED AND I HAD TO PULL OFF THE ROAD. AFTER THE LONG LINE OF CARS PASSED BY I GOT THE CAR STARTED AND KEPT IT IN FIRST GEAR UNTIL I WAS MORE SURE IT COULD KEEP RUNNING. IT BEHAVED NORMALLY AFTER THAT. WHEN I GOT HOME MY WIFE CONFIDED IT HAPPENED TO HER ONCE TOO.

Look up ODI 10185468 at NHTSA ↗

7826.1%
ODI 10232029 · 16,400 mi

TL*THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE TURNING THE VEHICLE AT 10 MPH, THE HEADLIGHTS DIMMED WHEN THE TURN SIGNALS WERE ENGAGED. THE CONTACT DID NOT KNOW IF THE REST OF THE EXTERIOR LIGHTS ALSO FAILED. HE WAITED APPROXIMATELY 15-20 SECONDS BEFORE THE HEADLIGHTS ILLUMINATED AGAIN. HE TURNED THE VEHICLE AGAIN AND THE HEADLIGHTS FAILED. THE CONTACT PULLED THE VEHICLE OVER AND WAITED ONCE MORE FOR THE LIGHTS TO ILLUMINATE. ONCE THE LIGHTS ACTIVATED AGAIN, HE DROVE ALL THE WAY HOME WITHOUT USING HIS TURN SIGNALS. HE TOOK THE VEHICLE …

Look up ODI 10232029 at NHTSA ↗

7128.4%
ODI 10253025 · 49,000 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE INSTRUMENT PANEL INDICATORS AND HEADLIGHTS DIMMED TWICE. THE SECOND TIME THE FAILURE OCCURRED WAS WHILE DRIVING 70 MPH. WHEN THE CONTACT MOVED THE DIMMER BUTTON, THE INSTRUMENT PANEL INDICATORS ILLUMINATED AGAIN, BUT THE HIGH BEAM HEADLIGHTS ILLUMINATED INSTEAD OF THE NORMAL BEAMS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY FOUND NO FAILURES; HOWEVER, THEY REPLACED A PART. THE CONTACT WAS UNSURE OF WHICH PART WAS REPLACED; HOWEVER, IT DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE W…

Look up ODI 10253025 at NHTSA ↗

7630.4%
ODI 10310692 · 9,300 mi

WHILE DRIVING AT 55MPH I RAN OVER A ROAD BUMP AND MY 2008 BUICK LACROSSE SUPER SHUT OFF(STALLED). I COASTED TO THE BURM, HIT BRAKES TO A STOP. THE CAR STARTED ON THE FIRST TRY. CONTINUED MY TRIP WITH NO INCIDENCES. TOOK TO DEALER AND NO CODES SHOWED IN THEIR COMPUTER. CALLED GM CUSTOMER ASSISTANCE AND THEY GAVE ME A CASE NUMBER. NO BULLETINS. SCARY TO DRIVE. TRAFFIC WAS LIGHT THIS TIME BUT MAY NOT BE THE NEXT TIME. *TR

Look up ODI 10310692 at NHTSA ↗

2927.4%
ODI 10525869 · 68,173 mi

I HAVE ONLY HAD THIS CAR 5 MONTHS AND I BOUGHT IT AT 55K MILES. WHILE DRIVING ON THE HIGHWAY AT ABOUT 11:00PM ON A RAINY NIGHT I WAS STOPPED BY A STATE TROOPER WHO SAID MY HEADLIGHTS SHUT OFF WHILE DRIVING. THE GOOD PART IS- THE TROOPER ACTUALLY SAW MY HEADLIGHTS WERE ORIGINALLY ON BUT HE STATED THAT AS I APPROACHED HIM "THEY JUST WENT OFF". HE PULLED ME OVER JUST TO MAKE SURE I WAS OK, BUT HE SAID THIS IS A SAFETY ISSUE AND I COULD CAUSE A COLLISION WHILE DRIVING WITHOUT HEADLIGHTS. FUNNY THING IS, THE HIGH BEAM LIGHTS WORKED JUST FINE, BUT …

Look up ODI 10525869 at NHTSA ↗

4423.3%
ODI 10342001 · 3,500 mi

WAS DRIVING DOWN THE INTERSTATE AND EVERYTHING IN THE DASH FLASHED LIKE WHEN YOU FIRST START THE CAR. I DIDN'T WANT TO TAKE MY EYES OFF THE ROAD, BUT I THINK EVEN THE SPEED DIAL WENT DOWN AND UP, AGAIN LIKE WHEN THE CAR STARTS UP. THEN THE LITTLE INFORMATION WINDOW IN FRONT OF THE STEERING WHEEL WINDOW FLASHED SEVERAL THINGS INCLUDING "THREE KEYS PROGRAMMED" AND THEN IT STAYED ON "TIRE MONITOR ON" OR SOMETHING LIKE THAT. IT HAD PREVIOUSLY BEEN ON THE MPH SETTING, SO I HAD TO ROLL IT BACK TO THE MPH SETTING. THE CAR ITSELF DROVE FINE, BUT I …

Look up ODI 10342001 at NHTSA ↗

2615.4%
ODI 10422742 · 435 mi

TL* THE CONTACT OWNED A 2011 BUICK LACROSSE. THE CONTACT STATED THE VEHICLE HAD A PUSH BUTTON START ENGINE AND WHEN HE PUSHED THE BUTTON TO TURN THE VEHICLE OFF, THE ENGINE WOULD START WHILE HE WAS WALKING AWAY. THE VEHICLE REMAINED ON FOR TEN MINUTES DURING THE LAST TWO TIMES THE FAILURE OCCURRED; HOWEVER, THE DEALER STATED IT WAS COMPUTERIZED AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND ALSO STATED IT WAS ALL COMPUTERIZED AND OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 435.

Look up ODI 10422742 at NHTSA ↗

6129.6%
ODI 10432428 · 237 mi

I RECENTLY PURCHASED A 2012 BUICK LACROSSE WITH EASIEST. I HAD IT LESS THAN 48 HOURS AND HAD TO TAKE IT TO THE DEALER DUE TO CHECK ENGINE LIGHT COMING ON. THEY STATED THE GENERATOR WAS FAULTY AND NEEDED REPLACED AND THERE WERE 7 CODES THAT SHOWED UP. AFTER ABOUT A WEEK THEY WERE FINALLY ABLE TO HAVE ONE SHIPPED FROM THE ASSEMBLY PLANT. IT WAS INSTALLED ON 10/21/11 AT WHICH TIME I WENT TO PICK IT UP. AFTER STARTING THE VEHICLE I NOTICED THE CHECK ENGINE LIGHT ON AGAIN. THEY TESTED IT AND 5 CODES CAME UP WHICH THEY SAID ARE RELATED TO THE GENERAT…

Look up ODI 10432428 at NHTSA ↗

5038.8%
ODI 10500074 · 4,000 mi

VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

Look up ODI 10500074 at NHTSA ↗

1219.0%
ODI 10650585 · 8,008 mi

THE INSTRUMENT PANEL WENT BLANK FOR AT LEAST 10 SECONDS BEFORE RESETTING AS THOUGH THE CAR RESTARTED, WHILE DRIVING ON I95 AT A SPEED OF 65-70 MPH. THE CAR DID NOT STALL. *TR

Look up ODI 10650585 at NHTSA ↗

920.5%
ODI 10860891 · 2,500 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. AFTER THE CONTACT PRESSED THE START/STOP BUTTON, THE VEHICLE WOULD NOT SHUT OFF. ALSO, WHILE REDUCING SPEED TO STOP THE VEHICLE, IT SUDDENLY SHUT OFF AND COULD NOT BE RESTARTED. ON A SEPARATE OCCASION, AFTER SHUTTING THE ENGINE OFF, THE VEHICLE ERRONEOUSLY RESTARTED WITHOUT THE START/STOP BUTTON BEING PRESSED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,500. UPDATED 05/26/16*LJ THE CONSUMER STATED…

Look up ODI 10860891 at NHTSA ↗

36.3%
ODI 11407860

THE PASSENGER SIDE POWER MIRROR CHANGES POSITION BY ITSELF. ALSO WHEN I HIT A BAD BUMP OR POTHOLE THE DOORS UNLOCK

Look up ODI 11407860 at NHTSA ↗

1130.6%
ODI 10928434 · 12 mi

ON NOVEMBER 19, 2016, I PURCHASED THE 2017 BUICK LACROSSE PREMIUM AWD. ON THAT SAME DAY, WHILE I WAS DRIVING ON THE HIGHWAY THE OVERHEATED ENGINE LIGHT CAME ON, BEEPING SOUND, OIL LIGHT CAME ON, SHORTLY VEHICLE INDICATED IMMEDIATELY TO STOP, WHICH I DID, STRANDED ON THE HIGHWAY IN EN ROUTE TO DEALERSHIP. I HAD JUST LEFT THE DEALERSHIP APPROXIMATELY FIVE MINUTES AGO AFTER I PURCHASED THE VEHICLE. THE VEHICLE WAS TOWED TO DEALERSHIP. SIMULTANEOUSLY AT 4:48 P.M. EST, ONSTAR SENT NOTIFICATION VIA EMAIL STATING, "A CRITICAL ISSUE WITH THE ENGINE AND…

Look up ODI 10928434 at NHTSA ↗

541.7%
ODI 11258360

I RECEIVED A NOTICE FROM GM THAT MY VEHICLE WITH THE ELECTRICAL CONNECTION TO THE ACCELERATOR PEDAL WHICH COULD CAUSE A A REDUCED POWER AND ACCELERATION CONDITION. HOWEVER, THIS IS NOT A RECALL AND I SHOULD NOT SEEK A REPAIR UNTIL I HAVE EVIDENCE THAT MY VEHICLE HAS THIS PROBLEM. THIS SOUNDS LIKE A SERIOUS SAFETY RISK TO ME. IF THIS CONDITION OCCURS WHEN I AM MERGING INTO TRAFFIC ON AN INTERSTATE, IT COULD CAUSE A SERIOUS ACCIDENT. APPARENTLY OWNERS ARE SUPPOSED TO WAIT FOR SUCH AN OCCURRENCE IN ORDER TO GATHER EVIDENCE OF A NEED FOR A REPA…

Look up ODI 11258360 at NHTSA ↗

116.7%
ODI 11571427 · 56,000 mi

The contact owns a 2019 Buick LaCrosse. The contact stated that the engine fan failed to shut off after turning off the vehicle. The failure occurred while the vehicle was idling in a drive-thru with the temperature gauge reading that the engine was in the cold position. The driver then drove at speeds between 60 - 70 MPH; after arriving at the residence, the engine fan failed to turn off. The contact disconnected the battery, and all the system functions were reset, and the fan shut off. The failure had become more persistent over time. The ve…

Look up ODI 11571427 at NHTSA ↗

Exterior Lighting
7423.5%
ODI 10239711 · 12,000 mi

WHILE DRIVING AT NIGHT. 40 MPH THE HEADLIGHTS WHILE ON LOW BEAM WENT OUT. NO PARKING LIGHTS, NO LOW BEAMS. UPON GETTING TO THE SIDE OF THE ROAD WE DISCOVERED THAT THE HIGH-BEAMS STILL WORKED. THE FIRST TIME A 12,000 MILES IT NEVER DID IT AGAIN UNTIL LAST NIGHT AT 48,000 MILES. AGAIN NO LOWS OR PARKING BUT HIGH BEAMS GOT US HOME THE NEXT MORNING ALL WAS WORKING. *TR

Look up ODI 10239711 at NHTSA ↗

14648.8%
ODI 10377021 · 70,000 mi

IT STARTED WHEN DRIVING ALONG AND THE LOW BEAM HEADLIGHTS WOULD GO OUT, THE ONLY WAY I HAD ANY LIGHTS AT ALL IS ON HIGH BEAM, AND I WOULD CLICK BACK ON LOW BEAM AFTER I PULLED OVER AND THE LOW LIGHTS WOULD COME BACK ON. THIS HAPPENED A FEW TIMES AND NOW I HAVE NO LOW BEAM LIGHTS AT ALL ONLY HIGH BEAM. I HAVE CALLED A LOCAL DEALERSHIP THAT HAS FIXED THE CAR SEVERAL TIMES BEFORE WITH ELECTRICAL ISSUES BECAUSE THE DEALER I BOUGHT IT FROM HAS GONE OUT OF BUSINESS. AND THEY SAID IT IS NO LONGER UNDER WARRANTY AND WILL COST BE APPROXIMATELY $400-$700…

Look up ODI 10377021 at NHTSA ↗

11947.6%
ODI 10253025 · 49,000 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE INSTRUMENT PANEL INDICATORS AND HEADLIGHTS DIMMED TWICE. THE SECOND TIME THE FAILURE OCCURRED WAS WHILE DRIVING 70 MPH. WHEN THE CONTACT MOVED THE DIMMER BUTTON, THE INSTRUMENT PANEL INDICATORS ILLUMINATED AGAIN, BUT THE HIGH BEAM HEADLIGHTS ILLUMINATED INSTEAD OF THE NORMAL BEAMS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY FOUND NO FAILURES; HOWEVER, THEY REPLACED A PART. THE CONTACT WAS UNSURE OF WHICH PART WAS REPLACED; HOWEVER, IT DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE W…

Look up ODI 10253025 at NHTSA ↗

5823.2%
ODI 10465183 · 70,000 mi

HEADLIGHTS WENT OFF WHILE DRIVING 60 MPH IN THE DARK AND NO NEARBY LIGHT SOURCES WERE PRESENT. TURNED HEADLIGHT CONTROL TO MANUAL AND STILL NO HEADLIGHTS. STOPPED VEHICLE AND EVERYTHING BUT THE HEADLIGHTS WERE STILL WORKING. TURNED OFF THE AIR CONDITIONING, THE FAN, THE RADIO, AND STILL NO HEADLIGHTS. TURNED CAR OFF AND BACK ON, STILL NO HEADLIGHTS. TURNED CAR OFF AGAIN AND WAITED 5 MINUTES AND RESTARTED CAR AND HEADLIGHTS CAME ON. THIS HAS HAPPENED 2 TIMES NOW, 3 MONTHS APART. DEALERSHIP DENIED ANY KNOWLEDGE OF THIS PROBLEM THE 1ST TIME I TALK…

Look up ODI 10465183 at NHTSA ↗

4542.5%
ODI 10525869 · 68,173 mi

I HAVE ONLY HAD THIS CAR 5 MONTHS AND I BOUGHT IT AT 55K MILES. WHILE DRIVING ON THE HIGHWAY AT ABOUT 11:00PM ON A RAINY NIGHT I WAS STOPPED BY A STATE TROOPER WHO SAID MY HEADLIGHTS SHUT OFF WHILE DRIVING. THE GOOD PART IS- THE TROOPER ACTUALLY SAW MY HEADLIGHTS WERE ORIGINALLY ON BUT HE STATED THAT AS I APPROACHED HIM "THEY JUST WENT OFF". HE PULLED ME OVER JUST TO MAKE SURE I WAS OK, BUT HE SAID THIS IS A SAFETY ISSUE AND I COULD CAUSE A COLLISION WHILE DRIVING WITHOUT HEADLIGHTS. FUNNY THING IS, THE HIGH BEAM LIGHTS WORKED JUST FINE, BUT …

Look up ODI 10525869 at NHTSA ↗

84.2%
ODI 10427767 · 2,800 mi

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT WAS DRIVING 45 MPH WHEN THE EXTERIOR AND INTERIOR LIGHTS ILLUMINATED ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,800 AND THE CURRENT MILEAGE IS 8,250. UPDATED 12/16/11*LJ UPDATED 12/22/11

Look up ODI 10427767 at NHTSA ↗

10.6%
ODI 10837107 · 60,000 mi

CLIMATE CONTROL SYSTEM. ON THREE OCCASIONS THE CLIMATE CONTROL SYSTEM HAS SWITCHED TO HEAT AND HIGH FAN, LOCKING THE DRIVER OUT OF THE CONTROLS AND CAUSING THE PASSENGER COMPARTMENT TO BECOME EXTREMELY HOT AND UNCOMFORTABLE. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD ON ONE OCCASION, TURN THE ENGINE OFF AND LET THE CAR SIT FOR A FEW MINUTES BEFORE RESTARTING THE CAR. THE SYSTEM RETURNED TO NORMAL. ON TWO OF THE THREE OCCASIONS, THE CAR WAS IN MOTION. ON ONE OCCASION IT HAPPENED IN THE GARAGE. DASH LIGHTS - WHILE DRIVING AT NIGHT, ALL …

Look up ODI 10837107 at NHTSA ↗

31.5%
ODI 10965877 · 80,000 mi

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT BULBS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED RANDOMLY EVERY SIX MONTHS. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000.

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10.8%
ODI 11252093 · 65,000 mi

RADIO AND DASH COMPONENTS CUT OUT AND GO BLACK. THEN WHEN THEY COME.BACK ON A SERVICE BATTERY MESSAGE COMES ON THE DISPLAY BUT GOES AWAY WITHING A SECOND OR TWO. AND THE POWER STEERING WILL STOP WHILE ALL THIS IS HAPPENING IF TURNING

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46.3%
ODI 10681953 · 16,000 mi

DIC SAID RIGHT FRONT HEADLIGHT OUT,TOOK TO DEALER,SAID BALLAST BURNED UP INSIDE HEADLIGHT ASSEMBLY PUT ON ORDER, WAITING FOR REPAIR AT THIS TIME. *JS

Look up ODI 10681953 at NHTSA ↗

12.3%
ODI 11342657

WHILE DRIVING HOME ON A CITY STREET WE NOTICED THAT BOTH LOW AND HIGH BEAM LIGHTS WERE NOT WORKING.

Look up ODI 11342657 at NHTSA ↗

12.1%
ODI 11244409 · 40,000 mi

LOTS OF CONDENSATION IN RIGHT HEADLIGHT

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
278.6%
ODI 10158266 · 94 mi

DT*: THE CONTACT STATED THE HORN ON THE RIGHT SIDE OF THE STEERING WHEEL WILL NOT SOUND . THE VEHICLE HAS BEEN INSPECTED BY THE DEALERSHIP ON FOUR SEPARATE OCCASIONS. THE DEALER REPLACED THE AIR BAG TWICE AND WAS UNABLE TO CORRECT THE PROBLEM. THE MANUFACTURER WAS ALERTED AND OFFERED TO EXTEND THE WARRANTY CONCERNING THE AIR BAG AND THE HORN. THE CONTACT EXPRESSED THIS IS A SAFETY ISSUE AND THE OFFER IS UNSATISFACTORY.

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289.4%
ODI 10297820 · 50,000 mi

AIR BAG WILL SOMETIMES REGISTER WHEN MY CHILDREN ARE IN THE FRONT SEAT AND SOMETIMES IT DOES NOT. IT IS SUPPOSE TO AUTOMATICALLY DETECT THEIR WEIGHT AND COME ON OR NOT DEPENDING ON HOW MUCH THEY WEIGH. THE FACT THAT IT REGISTERS SOMETIMES AND DOES NOT AT OTHERS HAS ME CONCERNED. I SAW A RECALL ON THIS MODEL AND WAS WONDERING IF MY CAR IS AFFECTED IN THE RECALL. IT IS A 2006 BUICK LACROSSE. *TR

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156.0%
ODI 10347413 · 45,555 mi

2007 BUICK LA CROSSE, 45, 544 MILES. INTERMITTENT OPERATION AND FAILURE OF AIR BAG PASSIVE RESTRAINT SYSTEM INDICATOR SYSTEM AND INDICATOR LIGHTS. INITIALLY, PASSENGER SEAT LIGHT AND FAILURE LIGHT WORK INTERMITTENTLY INDICATING EITHER SYSTEM FAILURE OR TROUBLE AND OR PROBLEM WHEN PASSENGER SEAT IS OCCUPIED OR VACANT. BOTH DASH INDICATOR LIGHTS WILL CYCLE ON AND OFF FOR OCCUPIED OR VACANT PASSENGER SEAT. CURRENTLY THE DASH INDICATOR LIGHT IS STAYING LIT RED INDICATING A SYSTEM FAULT OR FAILURE. USER ACCESSIBLE CONNECTIONS AND HARNESSES VERI…

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7530.0%
ODI 10227997 · 200 mi

TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT WAS EXPERIENCING EXTREME DIFFICULTY WITH THE FRONT PASSENGER SEAT AIR BAG SYSTEM SENSOR. HE HAS A HEALTH CONDITION THAT HAS AFFECTED HIS HEIGHT AND USES A SEAT CUSHION IN THE VEHICLE. WHILE IN THE DRIVER SEAT, THE CUSHION IS FINE BUT WHEN HE RIDES IN THE PASSENGER SEAT, HE IS UNABLE TO USE THE CUSHION BECAUSE IT SETS OFF THE SENSOR AND DEACTIVATES THE AIR BAG. THIS IS A SAFETY CONCERN BECAUSE HE IS UNABLE TO RIDE IN THE PASSENGER SIDE OF HIS VEHICLE WITH A WORKING AIR BAG. THE MANUFACT…

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2725.5%
ODI 10439609

2009 BUICK LACROSSE. CONSUMER STATES PROBLEMS WITH VEHICLE AIR BAGS. CONSUMER STATES IT WOULD SHOW AIR BAGS OFF ABOUT ONCE A WEEK OR SO FOR A SHORT TIME AND KEEPS GETTING WORSE MORE OFTEN.*TGW

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157.9%
ODI 10355255 · 7,450 mi

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED, FOLLOWED BY AN ILLUMINATION OF EVERY WARNING LIGHT ON THE INSTRUMENT PANEL. THE CONTACT SHUT OFF THE VEHICLE AND WHEN RESTARTING THE LIGHTS WERE NO LONGER ILLUMINATED. THE FAILURE OCCURRED THE FOLLOWING DAY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE VEHICLE WAS SAFE TO DRIVE YET THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT WAS …

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95.3%
ODI 10465086 · 15,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND ATTEMPTING TO TURN INTO AN INTERSECTION, ANOTHER VEHICLE JUMPED THE MEDIUM AND CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT MENTIONED THAT NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED INJURIES TO THE NECK, BACK AND LEG. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE AIR BAG SYSTEM WAS PERFORMING UP TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE WHO ADVISED THE CONTACT THAT T…

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41.9%
ODI 10852928 · 21,500 mi

DRIVER SIDE SEAT BELT BUCKLE WOULD NOT LOCK, WHICH RENDERS AIRBAGS INOPERABLE. INVOLVED MY SAFETY; I CONSIDERED EQUIPMENT DEFECT. DEALER SAID SEAT BELT KIT WAS NECESSARY TO REPAIR AND CHARGED ME $235.60.

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53.9%
ODI 10520736 · 4,900 mi

PASSENGER SENSING SYSTEM APPEARS TO BE TOO SENSITIVE. OWNERS MANUAL STATES THAT THE SYSTEM IS DESIGNED TO DETECT ADULT SIZED PASSENGERS. HOWEVER A SMALL PURSE (6LBS) IS SUFFICIENT TO ACTIVATE THE AIRBAG LIGHT ON THE CONSOLE AND RING THE CHIMES ALERTING THE DRIVER THAT THE FRONT PASSENGER IS NOT BELTED IN. TESTED WITH 8 Y/O DAUGHTER (43LBS) WITH SAME RESULT. DEALER HAS EXAMINED THE SYSTEM AND FOUND IT TO BE PERFORMING AS DESIGNED. BUICK CUSTOMER SERVICE RETURNED MY PHONE CALL AND STATED THAT BASED ON THE MALFUNCTION AND THE VERBIAGE IN BUL…

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812.7%
ODI 10746634 · 39,830 mi

ON THE WAY HOME FROM A CELEBRATION IN OUR TOWN, I HIT A DEER. I IMMEDIATELY HEARD A LOUD COUPLE OF BANGS, NOT JUST FROM THE IMPACT AND SMOKE WAS COMING OUT FROM THE STEERING COLUMN AND GLOVEBOX. ONSTAR CALLED IMMEDIATELY AND SAID THAT MY AIRBAGS HAD DEPLOYED AND THEY ASKED IF I NEEDED HELP. THE CONCERN IS THAT THE AIRBAGS FIRED BUT DID NOT DEPLOY.

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715.9%
ODI 10780211 · 15,495 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE ATTEMPTING TO PARK, THE VEHICLE INDEPENDENTLY SURGED FORWARD, WENT OVER A RAILROAD CROSS TIE, AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 01/21/16*LJ *JS

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612.5%
ODI 10916565 · 11,500 mi

TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. THE CONTACT WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 16V651000 (AIR BAGS). THE FAILURE MILEAGE WAS 11,500.

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25.6%
ODI 11467521

the airbag lite has been coming on for the last year saying it needs to be serviced. I have had it to the buick dealer for 4 times this last year and they still can not of will not fix it.The airbag lite comes on when we turn the steering wheel to the left.The last time I had it in was March of this year.When we left with the car the first left hand turn I made it came on.I am tired of fooling with it.after they work on it I told them to take it for a trail drive thye did not.

Look up ODI 11467521 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Steering
4815.2%
ODI 10217092 · 14,000 mi

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE INSTRUMENT PANEL AND THE DRIVER INFORMATION CENTER ARE DIFFICULT TO READ DURING THE DAY OR EARLY MORNINGS BECAUSE THE SENSORS ARE DIM. THE DEALER REPLACED THE LIGHT CLUSTER SWITCHES AND STATED THAT THE INSTRUMENT PANEL AND INFORMATION CENTER WERE DESIGNED WITH DIM LIGHTING; THEREFORE, REPLACEMENTS WOULD NOT CORRECT THE FAILURE. THE CURRENT MILEAGE WAS 15,500 AND FAILURE MILEAGE WAS 14,000. UPDATED 02-25-08 *BF THE INTERMEDIATE SHAFT WAS REPLACED DUE TO A NOISE BEING HEARD IN THE STEERING WHIL…

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237.7%
ODI 10184797

GM 2006 BUICK LACROSSE WITH FRONT END PROBLEM**CC THE CONSUMER STATED AFTER THE MILEAGE WAS INCREASED ON THE VEHICLE, THE TIRES WORE PREMATURELY AND THE SHIMMY OR VIBRATION BECAME WORSE. THE CONSUMER STATED THE VIBRATION WAS SO SEVERE, THAT SHE ALSO SHAKES WHILE DRIVING THE VEHICLE. STEERING CONTROL HAS BECOME A SAFETY HAZARD AND THE VEHICLE WILL FLOAT ON CURVES AND ON FLAT STRAIGHT HIGHWAYS. THE TIRES HAVE BEEN REPLACED SEVERAL TIMES TO NO AVAIL. THE CONSUMER STATED A TOTAL OF 16 TIRES HAD BEEN ORDERED FOR THE VEHICLE. *JB

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218.4%
ODI 10207364 · 30 mi

BRAKES PULSATE WHEN BRAKING. CAR VIBRATES WHILE DRIVING AND ALSO HAS A DESIRE TO PULL TO RIGHT. FEELS LIKES WHEELS ARE OUT OF BALANCE ALL THE TIME. I HAVE TAKEN THE CAR IN AND HAD THE BALANCE CHECKED AND THEY SAY EVERYTHING IS FINE. THEY SAY IT IS THE MAKE OF THE TIRES AND GOODYEAR IS AWARE - THEY HAVE MADE A GOODWILL REPLACEMENT OF THE TIRES DUE TO HISTORY OF MY CAR.... THE ENGINE BLEW AT 1500 MILES!!! STILL NO BETTER. EVERY DAY I GET MY FILLINGS RATTLED LOOSE ON THE WAY TO WORK. THE PULL TO THE RIGHT WAS FIXED WHEN THE REPLACED THE STEERING …

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135.2%
ODI 10327744 · 5,859 mi

REPLACED POWER STEERING RACK AND PINION 2 TIMES,REPLACED FRAME BUSHING,REPLACED STABILIZER SHAFT LINK,REPLACED WORN FRONT SWAY BAR END LINKS,REPLACED INTERMEDIATE STEERING SHAFT,REPLACED LEFT FRONT STRUT,RETORQUED SUSPENSION BOLTS AND LUBRICATED BUSHINGS. *TR

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10.9%
ODI 10628166 · 84,000 mi

LEFT HOME FOR LOCAL RESTAURANT ABOUT 7:AM ON MAY 8. TRAVELING DOWN HWY 2 LANE, MUST HAVE DROPPED WHEEL OFF PAVEMENT AND THE CAR WENT CRAZY. I DO NOT REMEMBER WHAT HAPPENED. THE ACCIDENT REPORT SAYS VEHICLE CROSSED THE ROAD, HIT A BANK HEAD FIRST AND FLIPPED THE VEHICLE. ONE CAR ACCIDENT. AIRBAGS DID NOT DEPLOY. I WAS TAKEN BY AMBULANCE TO A HOSPITAL, THEN TRANSPORTED TO ANOTHER STATE TO A TRAUMA CENTER. MULTIPLE INJURIES. I WAS IN HOSPITAL FOR 12 DAYS AND THEN A NURSING REHAB FOR 2 WEEKS. I DID NOT KNOW THERE WAS A RECALL ON MY VEHI…

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168.5%
ODI 10315355

PURCHASED A BRAND NEW 2010 BUICK LACROSSE ON 4 DECEMBER 2009. WHILE DRIVING, NOTICED THAT STEERING WHEEL HAD A LOT OF 'PLAY' IN IT BUT THOUGHT THAT IT WAS A PART OF THE STEERING. WHILE DRIVING, KEPT HEARING A SLIGHT 'THUMPING' NOISE BUT, BECAUSE IT WAS THERE FROM THE START, I DIDN'T ASSOCIATE IT WITH ANYTHING OTHER THAN CAR NOISE. BY WEEK THREE, THE CAR'S NOISE INCREASED. BEFORE I REACHED 1000 MILES, THE CAR WAS VERY NOISY AND THERE WAS A LOUD NOISE, WHENEVER YOU WOULD MAKE A LEFT TURN. TOOK THE VEHICLE BACK TO DEALERSHIP FOR MAINTENANCE.…

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127.1%
ODI 10436826 · 2,900 mi

HAVE HAD CONTINUED PROBLEMS WITH ADJUSTABLE STEERING WHEEL LOCKING MECHANISM THE DEALER HAS ADVISED THAT IT "IS THE WAY IT IS" RETURNED MULTIPLE TIMES . I WAS TO FIND A MAJOR SERVICE REPAIR ON LINE ABOUT THE PROBLEM AND CALLED THE DEALERSHIP. IT WAS THEN SUPPOSED TO BE REPAIRED...BUT WITHIN 5 MILES OF OUR HOME ON A TWISTING ROAD THE STEERING WHEEL BECAME DISCONNECTED FROM THE LOCKING DEVISE!!!! I WAS TO LOOSE CONTROL OF THE CAR DUE TO THE WAY IT HAPPENED...WITHOUT ANY WARNING AND LOST CONTROL WENT OFF THE ROAD. I WILL NOT DRIVE THE CAR..…

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2411.7%
ODI 10535786 · 9,700 mi

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT WHEN MAKING A SHARP TURN IN EITHER DIRECTION, THE STEERING WHEEL WOULD EXHIBIT A LOUD KNOCK WITHOUT WARNING. THE CONTACT MENTIONED THAT IT WAS A SAFETY CONCERN OF HIS THAT THE STEERING WHEEL WOULD DETACH AS A RESULT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THERE WAS NO FAILURE. THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING AS IT WAS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURR…

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2418.6%
ODI 10500074 · 4,000 mi

VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

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1117.5%
ODI 10816463

BOUGHT CAR NEW. ORIGINAL GOODYEAR EAGLE LS2 TIRES WITH 5 BELTED RADIAL INCLUDING 2 STEEL BELTS. 3000 MILES ON CAR. PROPER INFLATION. SPEED 40 MPH STATE ROAD DIVIDED HIGHWAY NIGHT, NOT TURNING. HEARD RUMBLING HIGH PITCH SOUNDS WHICH I FIRST THOUGHT WAS TRANSMISSION, BUT WAS ANTI SKID/ABS COMPUTER ASSISTED BRAKING. CAR PULLED SHARPLY RIGHT, INSTRUMENT PANEL SHOWED RIGHT TIRE -0- PSI. COMPLETE TIRE FAILURE SIDEWALL & SMOKING. TIRE MATERIAL WAS TOTALLY DISINTEGRATED. TOWED BY AAA. GM DEALERSHIP IS ASSESSING DAMAGE. MARKED P235/50R18 97H 0216640.

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1125.0%
ODI 10883490 · 15,000 mi

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO CONTROL. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH, BUT THE DETAILS WERE UNKNOWN. IN ADDITION, WHILE DRIVING, THE VEHICLE VEERED INTO ANOTHER LANE INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

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1122.9%
ODI 11119634 · 11,000 mi

TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, THE VEHICLE SHOOK AND SWAYED TO THE LEFT AND RIGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

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12.8%
ODI 11574940 · 123,000 mi

The contact owns a 2017 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the Steering Advance System Declined message was displayed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Campaign Number: 17V116000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 123,000.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine
61.9%
ODI 10626268

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

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82.7%
ODI 10537237 · 128,000 mi

TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE CRANK POSITIONING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.

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93.6%
ODI 10610900 · 71,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE POWER STEERING BECAME DIFFICULT MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSE THAT THE ENGINE WIRE HARNESS WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 71,000. UPDATED 09/02/14*LJ UPDATED 09/17/2014 *JS

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176.8%
ODI 10542083 · 53,718 mi

I TURNED RIGHT ONTO A VERY STEEPLY GRADED RURAL ROAD. THE ROAD HAS 3 SERVICE RAMPS TO A MAJOR HIGHWAY, RT 28N. IT ALSO HAS 1 ROAD THAT ALLOWS A R/L ACCESS TO BURTON AND A CROSS TRAFFIC ACCESS TO 28N. I HAD JUST STARTED THE DESCENT DOWN BURTON WHEN I NOTICED THE CAR BEGAN TO ACCELERATE. I APPLIED THE BRAKE TWICE TO REDUCE SPEED; IT WAS NON-RESPONSIVE. THE CAR CONTINUE TO SPEED DOWN THE HILL FOR APPROXIMATELY 3/4 MILE. THE CAR BEGAN TO SLOW DOWN ABOUT 1/2 MILE BEYOND THE ACCESS ROAD TO 28 N. WHEN I TRIED TO PULL OVER TO A GRAVEL/WEED "SHOULDER" …

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54.7%
ODI 10668952 · 53,000 mi

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

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4423.3%
ODI 10463044 · 36,000 mi

TL* THE CONTACT OWNED A 2010 BUICK LACROSSE. THE CONTACT STATED THAT MOMENTS AFTER PARKING THE VEHICLE IN A GARAGE, THE FRONT END CAUGHT ON FIRE. THE CONTACT ALSO STATED THAT THE FIRE BURNED DOWN HER HOME BEFORE THE FIRE DEPARTMENT COULD EXTINGUISH IT. THERE WERE NO REPORTED INJURIES. THE VEHICLE HAD NOT BEEN INSPECTED TO DETERMINE WHAT CAUSED THE FIRE. THE FAILURE AND CURRENT MILEAGES WERE 36,000.

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3017.8%
ODI 10482287 · 8,000 mi

WHEN TURNING LEFT AT A TRAFFIC LIGHT, MY CAR LOST POWER AND I WASN'T SURE I WAS GOING TO MAKE IT AROUND THE CORNER. AFTER A FEW SECONDS MY CAR REGAINED POWER. 45 MINUTES LATER, I MADE A RIGHT TURN INTO HEAVY TRAFFIC AND THEN FELT A SUDDEN LURCH. I LOOKED IN THE REAR VIEW MIRROR AND SAW THAT MY TRUNK HAD POPPED OPEN. I MANAGED TO GET OFF THE HIGHWAY, PARKED THE CAR AND TURNED OFF THE IGNITION. I GOT OUT, CLOSED THE TRUNK, GOT BACK IN THE CAR, AND FASTENED MY SEATBELT. BEFORE I COULD CLOSE THE DOOR, THE TRUNK POPPED OPEN AGAIN. THIS OCCURR…

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4622.3%
ODI 10459447

2012 BUICK LACROSSE. CONSUMER STATES MECHANICAL BREAKDOWN *TGW THE CONSUMER STATED WHILE DRIVING, HE COULD SMELL A BURNING ODOR AND A VERY LOW KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CONSUMER WAS INFORMED THERE WAS NO OIL ON THE DIP STICK, THE REAR MAIN SEAL WAS LEAKING AND THERE WAS OIL LEAKING BETWEEN THE ENGINE AND TRANSMISSION. THE CONSUMER ALSO STATED A WARNING LIGHT NEVER APPEARED ON THE DASHBOARD TO WARN HIM OF A PROBLEM. *JB

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3023.3%
ODI 10537519 · 9,000 mi

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 9,000. ..UPDATE 04-10-14 *BF

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46.3%
ODI 10764499 · 5,600 mi

WAS DRIVING THE VEHICLE AT A FAIRLY LOWER SPEED. (35 MPH). WAS UTILIZING THE CRUISE CONTROL, MOVED MY RIGHT LEG, AND DUE TO THE POSITIONING OF THE IGNITION, MY LEG BUMPED THE KEYS SLIGHTLY, WHICH CAUSED THE KEY TO TURN INTO THE POSITION WHERE THE VEHICLE WAS NO LONGER RUNNING. UPON NOTICING THAT THE ENGINE HAD STOPPED RUNNING, WAS STILL SUCCESSFULLY ABLE TO PLACE THE CAR INTO NEUTRAL AND RESTART THE VEHICLE WITHOUT CAUSING AN ACCIDENT- HOWEVER, HAD I BEEN DRIVING AT A HIGHER RATE OF SPEED, THIS COULD HAVE BEEN CATASTROPHIC.

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12.3%
ODI 11395038 · 76,000 mi

WOULD NOT START AT ALL, ONCE WE GOT IT STARTED AND HEADED DOWN THE ROAD, THE CAR SHUT OFF WHILE DRIVING. VERY DANGEROUS.

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36.3%
ODI 11242729 · 30,000 mi

TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE VEHICLE WAS IN REVERSE, THE CONTACT ATTEMPTED TO SHIFT INTO DRIVE, BUT THE VEHICLE FAILED TO MOVE FORWARD. IN ADDITION, WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO MOVE FORWARD. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE CHECK ENGINE WRENCH, TRACTION CONTROL, AND STABILITRAK. IN ADDITION, THE SPEEDOMETER AND TEMPERATURE INDICATORS WOULD GO TO ZERO. ALSO, WHEN DRIVING 50 MPH, THE RPMS WOULD GO UP AND DOWN. THE CONTACT STATED THAT THE VEHICLE WAS TA…

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513.9%
ODI 10928434 · 12 mi

ON NOVEMBER 19, 2016, I PURCHASED THE 2017 BUICK LACROSSE PREMIUM AWD. ON THAT SAME DAY, WHILE I WAS DRIVING ON THE HIGHWAY THE OVERHEATED ENGINE LIGHT CAME ON, BEEPING SOUND, OIL LIGHT CAME ON, SHORTLY VEHICLE INDICATED IMMEDIATELY TO STOP, WHICH I DID, STRANDED ON THE HIGHWAY IN EN ROUTE TO DEALERSHIP. I HAD JUST LEFT THE DEALERSHIP APPROXIMATELY FIVE MINUTES AGO AFTER I PURCHASED THE VEHICLE. THE VEHICLE WAS TOWED TO DEALERSHIP. SIMULTANEOUSLY AT 4:48 P.M. EST, ONSTAR SENT NOTIFICATION VIA EMAIL STATING, "A CRITICAL ISSUE WITH THE ENGINE AND…

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433.3%
ODI 11160527 · 200 mi

IF STOPPED UPHILL AND THE AUTO STOP ACTIVATES, WHEN YOU RELEASE THE BRAKE THE CAR CAN ROLL BACK, AND THE WAY PEOPLE STOP ON TOP OF YOU THESE DAYS YOUR CAR CAN ROLL BACK INTO THEM AND YOU HAVE TO REPAIR THEIR CAR. PLUS IT ACTUALLY TAKES MORE GAS THAN MY V8 2016 GMC SIERRA THAT DOESN'T STOP WHEN TRAVELING FROM MY FUELING LOCATION TO MY HOME, PER THE CARS OWN COMPUTER SYSTEM

Look up ODI 11160527 at NHTSA ↗

350.0%
ODI 11361466 · 200 mi

OCCASIONALLY THERE IS A LOUD SOUND IN THE CABIN OF WATER SLOSHING BACK AND FOURTH UNDER THE DASHBOARD. SOME DAYS IT WILL HAPPEN WHEN THE ENGINE STARTS. OTHER TIMES, IT IS AFTER DRIVING SEVERAL MILES. SOMETIMES IT HAPPENS A FEW DAYS IN A ROW. OTHER TIMES IT WILL GO A WEEK WITH NO NOISE. THE GM MECHANIC VERIFIED THAT THE COOLANT LEVEL IS FINE. IT HAPPENS WHEN THE CAR IS STATIONARY OR MOVING. I HAVE NOT HEARD IT AT HIGH SPEEDS.

Look up ODI 11361466 at NHTSA ↗

Suspension
113.5%
ODI 10117664 · 35,000 mi

WHILE DRIVING AT ANY SPEED STEERING WHEELJERKED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Look up ODI 10117664 at NHTSA ↗

93.0%
ODI 10184797

GM 2006 BUICK LACROSSE WITH FRONT END PROBLEM**CC THE CONSUMER STATED AFTER THE MILEAGE WAS INCREASED ON THE VEHICLE, THE TIRES WORE PREMATURELY AND THE SHIMMY OR VIBRATION BECAME WORSE. THE CONSUMER STATED THE VIBRATION WAS SO SEVERE, THAT SHE ALSO SHAKES WHILE DRIVING THE VEHICLE. STEERING CONTROL HAS BECOME A SAFETY HAZARD AND THE VEHICLE WILL FLOAT ON CURVES AND ON FLAT STRAIGHT HIGHWAYS. THE TIRES HAVE BEEN REPLACED SEVERAL TIMES TO NO AVAIL. THE CONSUMER STATED A TOTAL OF 16 TIRES HAD BEEN ORDERED FOR THE VEHICLE. *JB

Look up ODI 10184797 at NHTSA ↗

62.4%
ODI 10214535 · 108 mi

I OWN A 2007 BUICK LACROSSE CXL. IT HAS HAD A VIBRATION IN IT SINCE IT WAS DELIVERED. I DROVE IT UNTIL IT HAD 2,300 MILES ON IT TO SEE IF THE TIRES WOULD EVEN OUT, BUT THEY DID NOT, SO I TOOK THE CAR IN AND THE DEALER BALANCED THE WHEELS . THE VIBRATION WAS LESSENED, BUT STILL THERE. I ADDED AIR TO ALL THE TIRES TO A PRESSURE OF 30PSI COLD AND THIS HELPED BUT DID NOT ELIMINATE THE VIBRATION WHICH SEEMS TO BE IN THE REAR TIRES. I PUT MY CONCERNS ON THE DEALER PERFORMANCE FORM AND WAS CONTACTED BY A BUICK REPRESENTATIVE WHO ASSIGNED ME A CONFIR…

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31.2%
ODI 10327744 · 5,859 mi

REPLACED POWER STEERING RACK AND PINION 2 TIMES,REPLACED FRAME BUSHING,REPLACED STABILIZER SHAFT LINK,REPLACED WORN FRONT SWAY BAR END LINKS,REPLACED INTERMEDIATE STEERING SHAFT,REPLACED LEFT FRONT STRUT,RETORQUED SUSPENSION BOLTS AND LUBRICATED BUSHINGS. *TR

Look up ODI 10327744 at NHTSA ↗

00.0%

No examples available for this selection.

147.4%
ODI 10415523 · 1,600 mi

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE SERVICE SUSPENSION SOON LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE BECAUSE THE LIGHT WAS NO LONGER ILLUMINATING. THE SPEED SENSORS FOR THE WHEELS WERE REPLACED, BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 1,600. THE VIN WAS UNAVAILABLE.

Look up ODI 10415523 at NHTSA ↗

2514.8%
ODI 10415526 · 400 mi

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE SERVICE SUSPENSION LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS NOT DIAGNOSED, BUT THE CONTACT WAS ALLOWED TO TRADE THE VEHICLE IN. THE FAILURE MILEAGE WAS 400. THE VIN WAS UNAVAILABLE.

Look up ODI 10415526 at NHTSA ↗

2914.1%
ODI 10519711 · 3,650 mi

AFTER STARTING ENGINE AND PLACING GEAR IN DRIVE, THE CAR ACCELERATED ON ITS OWN SO FAST THAT IT LEFT TIRE MARKS ON THE PAVEMENT FROM WHERE THE ACCELERATION STARTED. THE CAR PASSED THROUGH THE PARKING LOT LANE, OVER TWO CURBS, SLIGHTLY SCRAPING A SMALL POST IN THE PARKING LOT CAUSING THE DAMAGE TO THE RIGHT SIDE OF THE CAR. AFTER TRYING TO STOP THE CAR BY APPLYING THE BRAKES AND SHIFTING TO NEUTRAL AND THE CAR RUNNING OVER TWO CURBS AND STEERED INTO BALES OF HAY WHICH HELPED BRING THE CAR TO A STOP, SHUT THE ENGINE OFF AND GOT OUT OF THE CAR…

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2720.9%
ODI 10505647 · 3,020 mi

ON SATURDAY, APRIL 7,2013 MY WIFE PULLED INTO A PARKING SPACE AT A CONDO IN MARCO IS.FL. SHE WAS DRIVING OUR 2013 BUICK LACROSSE. KNOWING THAT THE LACROSSE HAS A LOW FRONT END,SHE SLOWS DOWN TO A CRAWL TO AVOID DRAGGING THE FRONT END ON THE PARKING LOT BLOCKS. SHE IS FAMILIAR WITH THIS PARKING LOT AS MY DAUGHTER LIVES THERE AND SHE HAS PARKED THERE OFTEN. THIS TIME UPON APPLYING THE BRAKES THE CAR DID NOT STOP,WENT OVER THE PARKING BLOCKS AND SEVERELY DAMAGED THE CAR.THE LACROSSE HAS BEEN CITED FOR A BRAKING PROBLEM BY THE NHTSA AND ISSUED A RE…

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23.2%
ODI 11282722 · 27,000 mi

PURGE VALVE SHUTTING OFF VEHICLE..DEALERSHIP CLAIM THEY REPLACE ROTORS BUT LIED..I HAVE REPLACE ON BOTH SIDE TURNING SIGNAL MIRROR 4XS..BACK LIGHTS ARE ALWAYS GETTING WATER IN THEM SEAL KEEP BREAKING.

Look up ODI 11282722 at NHTSA ↗

00.0%

No examples available for this selection.

12.1%
ODI 11119634 · 11,000 mi

TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, THE VEHICLE SHOOK AND SWAYED TO THE LEFT AND RIGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

Look up ODI 11119634 at NHTSA ↗

411.1%
ODI 11452579 · 15,000 mi

The contact owns a 2017 Buick Lacrosse. The contact stated that while driving at 20 MPH and making a left turn, there was an abnormal noise coming from the front passenger side of the vehicle. The contact mentioned the failure was related to the bushings. The vehicle was taken to an independent mechanic and then to a dealer where it was informed that the part to repair the vehicle was no longer in production. The vehicle was not repaired. Themnaufactuer was notified of the failure. The failure mileage was 15,000

Look up ODI 11452579 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train
123.8%
ODI 10159466

CONSUMER COMPLAINT CONCERNING 2005 LACROSSE WOULD NOT ACCELERATE. *TS *JB

Look up ODI 10159466 at NHTSA ↗

51.7%
ODI 10261139 · 72,000 mi

ON MY 2006 BUICK LACROSSE, AT ABOUT 48K MILES THERE WAS A LOUD CLICKING NOISE FROM UNDER THE HOOD.....LUCKILY I WAS STILL UNDER WARRANTY BECAUSE IT WAS A CRACKED FLYWHEEL (FLEX PLATE)......I GO ON MY HAPPY WAY AND ABOUT 10 MONTHS LATER I HAVE THE SAME PROBLEM....AND SINCE I AM OVER THE MILEAGE PORTION OF THE PART WARRANTY, GM REFUSED TO COVER IT 100%......OK, I REALIZE ITS TECHNICALLY OUT OF WARRANTY, BUT THERE IS NOTHING THAT I CAN DO TO THAT CAR TO CAUSE THE FLYWHEEL TO CRACK...SOMETHING IS MAKING THIS HAPPEN AND GM REFUSES TO REFUND ME. I S…

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93.6%
ODI 10564207 · 62,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT SHE EXITED THE VEHICLE AND LEFT THE ENGINE POWERED ON WHEN THE VEHICLE ROLLED AWAY AND CRASHED INTO A GARAGE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE. *TR

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52.0%
ODI 10609063 · 60,000 mi

FOR THE THIRD TIME, THIS VEHICLE HAS DIED AT A STANDSTILL FOR NO APPARENT REASON. IT WILL BE PERFORMING WELL UNTIL PARKED. AFTER A SPAN OF TIME, IT WILL NOT RESTART. WHEN THE KEY IS INSERTED INTO THE IGNITION, THE MOTOR WILL NOT CATCH OR TURN OVER, THE KEY WILL FREEZE OR LOCK IN THE IGNITION IN THE "ON" POSITION, NOTHING IN THE VEHICLE CAN BE OPERATED - GEAR SHIFT, RADIO/PLAYER, DOOR LOCKS, TRUNK LID, ETC., ETC. ETC. THE CAR IS COMPLETELY SEIZED UP. INSPECTION WILL DISCLOSE THAT BATTERY, INCLUDING BRAND NEW BATTERY, IS DEAD ( NO VOLTAGE WHATSO…

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32.8%
ODI 10626526

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT IT WAS DIFFICULT TO SHIFT THE VEHICLE FROM PARK INTO REVERSE. THE GEAR SHIFTER RESPONDED AS IF IT WOULD BREAK WHEN ATTEMPTING TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Look up ODI 10626526 at NHTSA ↗

157.9%
ODI 10352889 · 26,420 mi

DRIVING ON EXPRESSWAY @ 60 MPH. CAR ENGINE, RADIO, WORKING, SUDDENLY NO TRANSMISSION. PULLED TO SHOULDER, TOWED TO BUICK DEALER. ALTHOUGH NOTHING FOUND WAS TOLD TO WAIT 10 MINUTES AND RESTART IF THIS HAPPENS AGAIN. WAS ALSO TOLD THIS HAPPENED TO ONE OTHER PERSON LOCALLY. *TR

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1810.7%
ODI 10418208 · 9,142 mi

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE WITH THE ENGINE TURNED OFF, THE VEHICLE UNEXPECTEDLY REVERSED INTO THE SIDE OF THE GARAGE DOOR AND CONTINUED TO ROLL, CRASHING INTO A CURB WHICH STOPPED THE VEHICLE. THE DRIVER SIDE DOOR AND FOUR RIMS WERE DAMAGED. THE DRIVER SIDE DOOR REQUIRED REPLACEMENT AND IN ADDITION, THERE WAS A DENT ABOVE THE FRONT PASSENGER SIDE BUMPER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO THE POWER TRA…

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2311.2%
ODI 10465699 · 100 mi

I PARKED THE VEHICLE IN PARKING BAY AT A GAS STATION AND WENT INSIDE. I WAS IN THERE APPROXIMATELY 3 MINUTES AND A GENTLEMAN GAME INTO THE BUILDING AND ASKED DID ANYONE IN THERE OWN A BUICK LACROSSE. I SAID IT WAS MINE, HE TOLD ME IT HAD ROLLED OUT OF THE PARKING BAY TOWARDS HIS MERCEDES, HE HAD STOPPED MY VEHICLE. I SUBSEQUENTLY FOUND I HAD TURNED THE ENGINE OFF WHILE THE VEHICLE WAS IN DRIVE SO THERE WAS NO BRAKING EFFECT. WHERE I HAD PARKED THE PAVEMENT WAS A VERY GENTLE SLOPE SO I DID NOT NOTICE ANY MOVEMENT OF THE VEHICLE WHEN I ALIGHTE…

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118.5%
ODI 10536414 · 1,206 mi

THE PROBLEM HAS OCCURRED THREE TIMES. WHILE DRIVING ON THE HIGHWAY AT 45 TO 50 MPH THE CAR SUDDENLY DOWNSHIFTS CAUSING THE MOTOR TO ACCELERATE WHILE THE VEHICLE SLOWS DOWN AND WHEN THE ACCELERATOR IS COMPLETELY RELEASED THE SPEED IS QUICKLY REDUCED LIKE THE BRAKE IS BEING APPLIED...TO MAINTAIN A SPEED OF 25 TO 30 MPH THE MOTOR RPM HAS TO BE IN THE 3500 RANGE. THIS CONDITION REMAINS UNTIL THE VEHICLE IS STOPPED AND THEN IT RETURNS BACK TO NORMAL OPERATIONS. THIS VEHICLE WAS RETURNED TO THE DEALER FOR CORRECTION BUT THEY SPENT TWO DAYS AND …

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46.3%
ODI 10605005

CAR ROLLED AWAY,AND THE BACK OF CAR(TRUNK,LIGHTS) WERE SMASHED. *TR

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24.5%
ODI 11597441 · 100,000 mi

The contact owns a 2015 Buick LaCrosse. The contact stated that while stationary at a stop light and attempting to depress the accelerator pedal, the vehicle hesitated while responding. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. The VIN was not available.

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612.5%
ODI 10930364 · 40,000 mi

WHILE DRIVING AT HIGHWAY SPEEDS (65+ MPH) THE INFORMATION CENTER WILL DISPLAY 'REDUCED ENGINE POWER' AND CAR WILL DOWN SHIFT AND ONLY REACH 45 MPH. CAUSING CLOSE TO REAR-END CRASH. YOU HAVE TO LEAVE THE HIGHWAY TRAFFIC IMMEDIATELY AND TURN OFF ENGINE. RE-START ENGINE AND CONTINUE DRIVING. IT HAS HAPPENED TWICE NOW. SEEMS LIKE A SOFTWARE PROBLEM. *TR

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925.0%
ODI 10928434 · 12 mi

ON NOVEMBER 19, 2016, I PURCHASED THE 2017 BUICK LACROSSE PREMIUM AWD. ON THAT SAME DAY, WHILE I WAS DRIVING ON THE HIGHWAY THE OVERHEATED ENGINE LIGHT CAME ON, BEEPING SOUND, OIL LIGHT CAME ON, SHORTLY VEHICLE INDICATED IMMEDIATELY TO STOP, WHICH I DID, STRANDED ON THE HIGHWAY IN EN ROUTE TO DEALERSHIP. I HAD JUST LEFT THE DEALERSHIP APPROXIMATELY FIVE MINUTES AGO AFTER I PURCHASED THE VEHICLE. THE VEHICLE WAS TOWED TO DEALERSHIP. SIMULTANEOUSLY AT 4:48 P.M. EST, ONSTAR SENT NOTIFICATION VIA EMAIL STATING, "A CRITICAL ISSUE WITH THE ENGINE AND…

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325.0%
ODI 11523910

I have brought my 2018 Buick Lacrosse to two different Buick dealerships who say that even though a special instruction letter was recognized and a recall was observed, because my check light went out and the codes on the car where cleared, they will not fix either recall. On three different occasions, the car slowed down to a crawl speed, the check engine light went on and the brakes applied themselves. Also across the dash was displayed 'service transmission'. I thought it was the accelerator pedal position sensor, but it may be a transmissio…

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00.0%

No examples available for this selection.

Unknown Or Other
72.2%
ODI 10152812 · 3,868 mi

THE VEHICLE HAD A HESITATION UPON ACCELERATION BETWEEN 40 AND 60 MPH. ALSO NOISE WAS COMING FROM THE ENGINE. ESPECIALLY ON A COLD START. BRAKES WERE PULSATING. *JB

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41.3%
ODI 10165115

MY 2006 BUICK LACROSSE HAS A CENTER ARM REST. THE TOP OF THE ARM REST LIFTS UP TO REVEAL A STORAGE COMPARTMENT, WHICH CONTAINS STORAGE SLOTS FOR CD'S. ATTACHED TO THE INSIDE TOP OF THE ARM REST IS A FOAM PAD, WHICH I ASSUME WAS PUT THERE TO PREVENT THE CD'S FROM RATTLING AND MAKING NOISE. THE PROBLEM IS THAT WHEN YOU ARE STORING CD'S AND LIFT THE TOP OF THE ARM REST TO GET AT THE STORAGE AREA, THE CD'S STICK TO THE FOAM PAD AND GET LIFTED OUT OF THE STORAGE AREA. THE RESULT IS CD'S SPILLED ALL OVER THE FRONT PASSENGER AREA. BESIDE BEING A …

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52.0%
ODI 10275479 · 5,000 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. WHEN THE CONTACT STARTED THE VEHICLE, HE SMELLED A ROTTEN ODOR INSIDE THE PASSENGER COMPARTMENT. THE ODOR OF THE ROTTEN FUMES IS CURRENTLY MAKING THE CONTACT ILL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DETERMINE THE ORIGIN OF THE ODOR. THE VENTILATION SYSTEM WAS CLEANED AND AN ANTI MOLD CLEANER WAS PLACED IN THE VEHICLE; HOWEVER, THE SMELL STILL PERSISTS. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THE WARRANTY WAS EXPIRED. …

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145.6%
ODI 10279988

2008 BUICK LACROSSE HAS A BAD ODOR AND CONSUMER STATES THAT SHE IS GETTING SICK FROM THE ODOR IN HER CAR. *NJ THE CONSUMER WAS ADVISED TO RUN THE AC ALL THE TIME, BUT THE ODOR WAS STILL PRESENT. *JB

Look up ODI 10279988 at NHTSA ↗

21.9%
ODI 10607213 · 5,000 mi

MULTIPLE TIMES SINCE PURCHASE AIR BAG INDICATOR HAS EITHER BLINKED, HAS BEEN CONSTANTLY ON OR HASN'T BEEN ON AT ALL. INSTRUMENT PANEL DISPLAY, IE: MILEAGE INDICATOR, TEMPERATURE DISPLAY, TRIP INDICATOR HASN'T WORKED ON OCCASION, RADIO AND/OR INTERIOR TEMPERATURE DISPLAY DOESN'T COME ON UNTIL YOU DRIVE FOR FIVE TO FORTY FIVE MINUTES. DOOR LOCKS HAVE ACTUATED EITHER UP OR DOWN WHILE DRIVING. REMOTE DOOR LOCKS EITHER DON'T WORK AT ALL OR ONE OR MORE DOES, ONE OR MORE DOESN'T WORK, WHEN MANUALLY USING A KEY SECURITY SYSTEM HAS ACTIVATED THUS SOUND…

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136.9%
ODI 10374165 · 6,331 mi

AS I WAS DRIVING DOWN A MAIN ROUTE WITH HIGH TRAFFIC TRAVELLING APPROXIMATELY 35 MPH THE CAR FELT AS IF SOMEONE STEPPED ON THE BRAKES TWICE. THE CAR SLOWED DOWN ABRUPTLY ALMOST TO A STOP. I PULLED OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE VEHICLE. I WAS 1/2 MILE FROM MY HOUSE SO I DECIDED TO PROCEED HOME. I STARTED UP THE CAR AND SLOWLY DROVE DOWN THE ROAD. WITHIN MINUTES THE BRAKES AUTOMATICALLY APPLIED THEMSELVES AGAIN SLOWING THE VEHICLE DRAMATICALLY. I PROCEEDED TO DRIVE TO MY GARAGE AND CALLED THE DEALERSHIP IN THE MORNING. THEY SENT…

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127.1%
ODI 10482287 · 8,000 mi

WHEN TURNING LEFT AT A TRAFFIC LIGHT, MY CAR LOST POWER AND I WASN'T SURE I WAS GOING TO MAKE IT AROUND THE CORNER. AFTER A FEW SECONDS MY CAR REGAINED POWER. 45 MINUTES LATER, I MADE A RIGHT TURN INTO HEAVY TRAFFIC AND THEN FELT A SUDDEN LURCH. I LOOKED IN THE REAR VIEW MIRROR AND SAW THAT MY TRUNK HAD POPPED OPEN. I MANAGED TO GET OFF THE HIGHWAY, PARKED THE CAR AND TURNED OFF THE IGNITION. I GOT OUT, CLOSED THE TRUNK, GOT BACK IN THE CAR, AND FASTENED MY SEATBELT. BEFORE I COULD CLOSE THE DOOR, THE TRUNK POPPED OPEN AGAIN. THIS OCCURR…

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188.7%
ODI 10630800

LETTER FROM CONGRESSMAN MURPHY ON BEHALF OF CONSTITUENT RE 2012 BUICK LACROSSE MALFUNCTION. *SMD

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97.0%
ODI 10852847 · 62,000 mi

PURCHASED CAR A LITTLE OVER TWO YEARS AGO AND IN THAT TIME IT HAS BEEN IN THE SHOP FOR REPAIRS NUMEROUS TIMES. THE PROBLEMS THAT CONTINUES TO OCCUR IS THE CHECK ENGINE LIGHT COMES ON AND THE CAR CANNOT STAY RUNNING. IT LOSES POWER AT STOP LIGHTS, BEEN PUSHED AT GAS STATIONS AND HAS EVEN STOPPED RUNNING PULLING ONTO THE INTERSTATE. TAKEN IT TO THE BUICK DEALERSHIP AND EACH TIME THEY CLAIM TO HAVE "FIXED" IT. THIS CAR WAS IN THE SHOP TWO WEEKS AGO EXACTLY AND THE CHECK ENGINE LIGHT IS BACK ON AND THE CAR CONTINUES TO STOP RUNNING (FULL TANK …

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914.3%
ODI 10671664 · 3,500 mi

WAS STOPPED AT A TRAFFIC LIGHT, TURNED RIGHT ONTO A BRIDGE JUST 15 TO 20 FEET AND THE FORWARD COLLISION ALERT LOCKED UP BRAKING SYSTEM. THERE WERE NO CARS IN FRONT OF ME OR BEHIND ME AT THAT TIME (THANKFULLY, BECAUSE IT WOULD HAVE CAUSED A CRASH). THE BRIDGE IS CONSTRUCTED OF STEEL AND ALSO HAS A STEEL ROAD BED. *TR

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49.1%
ODI 11277558 · 65,000 mi

SUNROOF SPONTANEOUSLY EXPLODED WHILE DRIVING ON THE HIGHWAY AT APPROXIMATE SPEED OF 65 MPH. OCCURRED WHILE DRIVING OPEN AREA AND NOTHING HIT THE VEHICLE. TEMPERATURE WAS APPROXIMATELY 41 DEGREES AT ABOUT 7:30PM WITH NO RAIN, SNOW, ETC. AT THE TIME OF INCIDENT. THERE WAS A VERY LOUD "BANG" SOUND WITH 5 PASSENGERS IN VEHICLE AT THE TIME. INSIDE TEMPERATURE OF VEHICLE SET AT 72 DEGREES. SOME VERY SMALL PIECES "SAND LIKE" OF GLASS WERE NOTICED ON CENTER CONSOLE, FRONT SEATS. NOT SURE WHERE ELSE. A NEW INSURANCE CLAIM HAS BEEN INITIATED. THE DEALER…

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48.3%
ODI 11051900 · 4,432 mi

I HAD PARKED IN THE VISITORS PARKING SPACE AT THE NURSING HOME. I WANTED TO STRAIGHTEN MY CAR IN THE SPACE. WHEN I PUT IT IN REVERSE, MY CAR LUNGED FORWARD AT AN UNCONTROLLABLE FAST SPEED, WENT ACROSS THE SIDEWALK, HIT THE VISITORS PARKING SIGN, WENT ACROSS SOME GRASS, ACROSS THE MAIN SIDEWALK TO THE BUILDING, ACROSS SOME MORE GRASS, HIT THE VISITORS PARKING SIGN ON THE OTHER SIDE, AND ACROSS THE SIDEWALK. I FINALLY GOT IT STOPPED IN THE PARKING LOT BY APLYING THE BRAKE. SINCE MY WHEELS WERE TURNED TO PARK, THE CAR MADE A COMPLETE CIRCLE WI…

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38.3%
ODI 11306543

BACKUP CAMERA LIGHT IS SO BRIGHT AT NIGHT THAT IT BLINDS THE DRIVER AND YOU CAN'T DIM IT.

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18.3%
ODI 11139466 · 1,800 mi

I SENT THIS EMAIL TO THE SURVEY FOR RANDY MARION DEALERSHIP ON STATESVILLE RD HERE IN HUNTERSVILLE NC. AGAIN I DO NOT WANT THE VEHICLE BACK AS IT IS TOO MUCH RISK FOR ME, MY FAMILY AND MY WORK. IT PUT ME IN A DANGEROUS SITUATION FROM BEING STUCK IN THE STREET AND DEALING WITH AN ANGRY PASSENGER. WE MUST GET THIS RESOLVED IMMEDIATELY. I AM LOSING MONEY. I NEED A DEPENDABLE VEHICLE. THE SALES PART WENT AS EXPECTED. A LOT OF SMILES AND VERY ENGAGED IN CONVERSATION. THE SALES GUY MIKE WAS VERY NICE. NO PRESSURE. THE PROBLEM IS AFTER THE CARE WA…

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350.0%
ODI 11383692 · 11,700 mi

I OWN A 2019 BUICK LACROSSE E-SHIFT (VIN#[XXX]). OVER THE LAST 4-5 MOS. I HAVE HAD 3 INCIDENTS WHERE THE E-SHIFT MECHANISM HAS GONE INTO PARK WITHOUT TOUCHING THE SHIFT CONTROL. 1. FIRST OCCURRENCE - APPROX. 5 MONTHS AGO CAR WAS IN DRIVE AT VERY SLOW SPEED ENTERING PARKING SLOT WITH FOOT LIGHTLY DEPRESSED ON BRAKE. CAR CHANGED TO PARK ON IT'S OWN. STOPPED ABRUPTLY, GEARS GRINDING, JERKING ME TOWARD STEERING WHEEL. 2. SECOND OCCURRENCE - AROUND 10/10/20, CAR WAS IN DRIVE, FOOT LIGHTLY DEPRESSED ON BRAKE, WAITING TO MAKE LEFT TURN AT STOP L…

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Exterior Lighting56,000–102,804 mi75,000 mi85
ODI 10253025 · 49,000 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE INSTRUMENT PANEL INDICATORS AND HEADLIGHTS DIMMED TWICE. THE SECOND TIME THE FAILURE OCCURRED WAS WHILE DRIVING 70 MPH. WHEN THE CONTACT MOVED THE DIMMER BUTTON, THE INSTRUMENT PANEL INDICATORS ILLUMINATED AGAIN, BUT THE HIGH BEAM HEADLIGHTS ILLUMINATED INSTEAD OF THE NORMAL BEAMS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY FOUND NO FAILURES; HOWEVER, THEY REPLACED A PART. THE CONTACT WAS UNSURE OF WHICH PART WAS REPLACED; HOWEVER, IT DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE W…

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ODI 10284516 · 36,000 mi

IN THE PAST SIX MONTHS, THE HEADLIGHTS ON MY 2007 BUICK LACROSSE HAVE TURNED OFF ON THEIR OWN SEVERAL TIMES. TWICE THIS HAS OCCURRED AT NIGHT AND TWICE DURING TWILIGHT. ADJUSTING THE HEADLIGHT SWITCH DOES NOTHING TO AFFECT THE LIGHTS. THIS PROBLEM AFFECTS THE LOW BEAM LIGHTS ONLY. THE CAR HAS BEEN TAKEN TO THE DEALER WITH THIS REPORTED PROBLEM 3 TIMES. THEY REPORT THAT NO PROBLEM WAS FOUND, BUT THEY DID REPLACE A PART ONCE THAT HAS HAD NOT REMEDIED THE PROBLEM. *TR

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ODI 10364229 · 55,000 mi

WHILE I WAS DRIVING AT NIGHT MY LOW HEADLIGHTS WENT OUT. THE HIGHBEAMS WORK. *TR

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Electrical System56,000–117,110 mi80,000 mi43
ODI 10253025 · 49,000 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE INSTRUMENT PANEL INDICATORS AND HEADLIGHTS DIMMED TWICE. THE SECOND TIME THE FAILURE OCCURRED WAS WHILE DRIVING 70 MPH. WHEN THE CONTACT MOVED THE DIMMER BUTTON, THE INSTRUMENT PANEL INDICATORS ILLUMINATED AGAIN, BUT THE HIGH BEAM HEADLIGHTS ILLUMINATED INSTEAD OF THE NORMAL BEAMS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY FOUND NO FAILURES; HOWEVER, THEY REPLACED A PART. THE CONTACT WAS UNSURE OF WHICH PART WAS REPLACED; HOWEVER, IT DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE W…

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ODI 10372257 · 45,501 mi

DRIVING A DISTANCE OF THREE MILES CAR STALLED FIVE TIMES. STARTED AGAIN EACH TIME DEALERSHIP SOLD ME A NEW BATTERY THREE DAYS LATER--ACCELERATION QUIT, GOING DOWN THE ROAD IN HEAVY TRAFFIC. I ENGAGED THE ACCELERATOR WITH NO RESPONSE. ABLE TO PULL OVER AND TURN OFF KEY AND THEN START AGAIN AND PROCEED. DEALERSHIP TOLD ME THAT THE COMPUTER SHOWED NO PROBLEM WITH THE CAR. TWO DAYS LATER THE CAR STALLED IN MY MOBILE HOME PARK, STARTED THEN STALLED AND WOULDN'T START. WHEN I TRIED TO START THE CAR IT WOULDN'T. THEN WHEN I TRIED TO START AGAIN AND RE…

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ODI 10460879 · 45,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE EMERGENCY HORN SOUNDED UNINTENDEDLY AND BLACK SMOKE EMITTED FROM UNDERNEATH THE VEHICLE. WHEN THE CONTACT APPROACHED THE VEHICLE, HE BEGAN TO INSPECT UNDERNEATH THE HOOD AREA AND NOTICED THE FUSE BOX AND WIRES WERE BURNT SEVERELY. THERE WERE NO FLAMES PRESENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THE ELECTRICAL HARNESS WOULD NEED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF T…

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Steering46,500–87,875 mi62,000 mi20
ODI 10207364 · 30 mi

BRAKES PULSATE WHEN BRAKING. CAR VIBRATES WHILE DRIVING AND ALSO HAS A DESIRE TO PULL TO RIGHT. FEELS LIKES WHEELS ARE OUT OF BALANCE ALL THE TIME. I HAVE TAKEN THE CAR IN AND HAD THE BALANCE CHECKED AND THEY SAY EVERYTHING IS FINE. THEY SAY IT IS THE MAKE OF THE TIRES AND GOODYEAR IS AWARE - THEY HAVE MADE A GOODWILL REPLACEMENT OF THE TIRES DUE TO HISTORY OF MY CAR.... THE ENGINE BLEW AT 1500 MILES!!! STILL NO BETTER. EVERY DAY I GET MY FILLINGS RATTLED LOOSE ON THE WAY TO WORK. THE PULL TO THE RIGHT WAS FIXED WHEN THE REPLACED THE STEERING …

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ODI 10255426 · 210,000 mi

STEERING CLUNK DEALER FOUND NOISY INTERMEDIATE STEERING SHAFT. REPLACED INTERMEDIATE STEERING SHAFT.. TOOK 2 HRS CLAIMED DEFECTIVE PART... PARTY NEXT TO ME IN WAITING ROOM HAD SOME PROBLEM WAS IT PART, POOR MECHANIC OR OR BAD DESIGN VERY UNEASY. *TR

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ODI 10272452 · 37,000 mi

I OWN A BUICK LACROSSE, 2007 CXS MODEL AUTOMOBILE. THE HIGH PRESSURE FITTING TO THE POWER STEERING HAS NOW FAILED 2X IN 6 MONTHS. PART NUMBER IS GM88861206. FITTING FAILED AT THE POWER STEERING UNIT. CAUSED POWER STEERING LEAK AND LOSS OF POWER STEERING. DEALER HAS REPAIRED EXACT SAME PART NOW 2X IN 6 MONTHS. DEALER IS CLASSIC BUICK-PONTIAC IN PAINESVILLE OHIO 44077. *TR

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Air Bags32,811–68,000 mi50,000 mi13
ODI 10347413 · 45,555 mi

2007 BUICK LA CROSSE, 45, 544 MILES. INTERMITTENT OPERATION AND FAILURE OF AIR BAG PASSIVE RESTRAINT SYSTEM INDICATOR SYSTEM AND INDICATOR LIGHTS. INITIALLY, PASSENGER SEAT LIGHT AND FAILURE LIGHT WORK INTERMITTENTLY INDICATING EITHER SYSTEM FAILURE OR TROUBLE AND OR PROBLEM WHEN PASSENGER SEAT IS OCCUPIED OR VACANT. BOTH DASH INDICATOR LIGHTS WILL CYCLE ON AND OFF FOR OCCUPIED OR VACANT PASSENGER SEAT. CURRENTLY THE DASH INDICATOR LIGHT IS STAYING LIT RED INDICATING A SYSTEM FAULT OR FAILURE. USER ACCESSIBLE CONNECTIONS AND HARNESSES VERI…

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ODI 10486273 · 26,000 mi

MY WIFE IS HANDICAPPED HAS HAD MULTIPLE BACK SURGERIES AND NEEDS TO SIT ON A CUSHION ON THE PASSENGER SIDE OF THE VEHICLE. WHEN SHE SITS ON A CUSHION THE AIRBAG LIGHT SAYS THE AIRBAG IS NOT ON. THE VEHICLE WAS TAKEN TO PALM AUTO MALL BUICK IN 2010 WHERE THEY REPLACED THE SENSOR IN THE SEAT. IT STILL SAYS THAT THE AIRBAG IS OFF WHEN SHE SITS ON THE CUSHION. I CONTACTED GM IN SPRING OF 2012 AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO TO REMEDY THE PROBLEM. THIS IS VERY DANGEROUS IF IN FACT THE AIRBAG IS OFF. *TR

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ODI 10649592 · 53,700 mi

RETURNING FROM A MI TRIP ON PA RT 80, NOTICED PASSENGER AIR BAG WARNING LIGHT WAS OFF. SINCE THAT TIME, THE AIR BAG LIGHT HAS BEEN INTERMITTENTLY EFFECTIVE (SEE DIAGNOSTIC CHECK ON DEALER BILLING). RECENTLY, DEPUTY ADMINISTRATOR [XXX] HAS TESTIFIED A DEFECT WAS THE RESULT OF INACCURATE SUPPRESSION READ BY THE AIR BAG MODULE WHICH ACTIVATES THE SEAT BAG. WE HAVE BEEN TRAVELING SINCE, UNSURE THE PASSENGER WAS COVERED BY AN ACTIVE BAG. PLEASE ADVISE OF ANY INFORMATION AVAILABLE TO ASSIST IN IDENTIFYING THIS PROBLEM. THANK YOU. (DEALER.…

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Engine34,103–90,432 mi77,913 mi6
ODI 10610900 · 71,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE POWER STEERING BECAME DIFFICULT MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSE THAT THE ENGINE WIRE HARNESS WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 71,000. UPDATED 09/02/14*LJ UPDATED 09/17/2014 *JS

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ODI 10626067 · 110,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, SHE HIT A POT HOLE AND THE VEHICLE STALLED. THE VEHICLE COASTED TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS RESTARTED AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AS NORMAL. THE CONTACT RECEIVED A RECALL NOTICE UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), HOWEVER THE PARTS NEEDED FOR THE REPAIRS WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,…

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ODI 10628520 · 92,300 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, A SPARK EMITTED FROM THE IGNITION AND THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,300. UPDATED 10/23/14*CN THE CONSUMER STATED THE TRACTION CONTROL FAILED DUE TO THE BARRONS AND ARM DAMAGE TO THE FRONT TIRES, THE WATER PUMP FAILED. THE LIFTERS MADE A LOUD KNOCKING NOISE. WATER WOULD ENTER THROUGH THE DRIVER'S SIDE WINDOW SEAL. THE TIR…

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Power Train33,402–61,701 mi57,000 mi7
ODI 10564207 · 62,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT SHE EXITED THE VEHICLE AND LEFT THE ENGINE POWERED ON WHEN THE VEHICLE ROLLED AWAY AND CRASHED INTO A GARAGE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE. *TR

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ODI 10643213 · 57,000 mi

PANEL LIGHTS BEGAN TO GO OUT ONE AT A TIME IN 2009. THE LOW BEAM HEAD LIGHTS WENT OUT ONE AT A TIME; WHEN REPLACED , BOTH WENT OUT AT THE SAME TIME. AFTER THAT BOTH HIGH BEAMS WENT OUT AT THE SAME TIME AND HAD TO BE REPLACED. THE DRIVER'S DOOR HANDLE HAS BROKEN TWICE IN 18 MONTHS. THE TRANSMISSION BEGAN TO SLIP AFTER THAT. THE DRIVER SEAT BELT LIGHT OFTEN REMAINED ON WHILE SEAT-BELT IS CONNECTED. WHILE TRAVELING ON A WET ROAD I ATTEMPTED TO BRAKE PRIOR TO A WATER PUDDLE WHEN THE CAR SLID SIDEWAYS OFF THE ROAD INTO A SOGGY-BOG AND…

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ODI 10701108 · 21,804 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHEN VEHICLE WAS IN A PARK POSITION ON AN INCLINE, IT FAILED TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,804.

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Exterior Lighting:Headlights80,000–92,000 mi87,000 mi5
ODI 10626107 · 97,701 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT HEADLIGHTS RANDOMLY SHUT OFF ON NUMEROUS OCCASIONS. THE DEALER REPLACED THE HEADLIGHT RELAY SWITCH. HOWEVER, THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DIAGNOSE THE CURRENT FAILURE. THE MANUFACTURER HAD BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,701.

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ODI 10633112 · 69,500 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE LOW BEAM HEAD LIGHTS MALFUNCTIONED. THE LOW BEAM WOULD TURN OFF INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,500. UPDATED 10/31/14*LJ UPDATED 4/27/2015 *JS

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ODI 10640190 · 87,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE LOW BEAM HEAD LIGHTS FAILED WITHOUT WARNING. THE FAILURE OCCURRED ON SIX OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DIM LIGHT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE MILEAGE WAS 87,000.

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Service Brakes57,000–60,000 mi60,000 mi5
ODI 10643213 · 57,000 mi

PANEL LIGHTS BEGAN TO GO OUT ONE AT A TIME IN 2009. THE LOW BEAM HEAD LIGHTS WENT OUT ONE AT A TIME; WHEN REPLACED , BOTH WENT OUT AT THE SAME TIME. AFTER THAT BOTH HIGH BEAMS WENT OUT AT THE SAME TIME AND HAD TO BE REPLACED. THE DRIVER'S DOOR HANDLE HAS BROKEN TWICE IN 18 MONTHS. THE TRANSMISSION BEGAN TO SLIP AFTER THAT. THE DRIVER SEAT BELT LIGHT OFTEN REMAINED ON WHILE SEAT-BELT IS CONNECTED. WHILE TRAVELING ON A WET ROAD I ATTEMPTED TO BRAKE PRIOR TO A WATER PUDDLE WHEN THE CAR SLID SIDEWAYS OFF THE ROAD INTO A SOGGY-BOG AND…

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ODI 10726394 · 121,100 mi

MY PARKING HEADLIGHTS WILL NOT TURN OFF AND THE TRACTION CONTROL IS GOING HAYWIRE WHENEVER I REVERSE OR TURN TO THE RIGHT

Look up ODI 10726394 at NHTSA ↗

ODI 10748488 · 60,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE KEY CAUSED THE FAILURE. THE KEY WAS REPLACED. IN ADDITION, THE ABS/TRACTION CONTROL WARNING LIGHT ILLUMINATED, THE HIGH BEAM AND LOW BEAM HEAD LIGHTS WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF FAILURES. THE FAILURE MILEA…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-061None
ODI 11665215

Low beam headlights randomly turn off while driving at night and day. Causing not to be able to see the roadway at all. Very dangerous!!! They give no warning at all. Only the low beams do this. Bright lights are not affected. There was a recall for this issue but they said my car was not affected. But it is 100% affected by this recall. Ot seems like the Headlamp driver module is overheating. It gets extremely hot. This issue almost caused a very serious accident .

Look up ODI 11665215 at NHTSA ↗

2025-070None

No examples available for this selection.

2025-081None
ODI 11683554

Unkown

Look up ODI 11683554 at NHTSA ↗

2025-090None

No examples available for this selection.

2025-101None
ODI 11695165

Car refuses to relearn the app sensor. Throttle body and sensor is good, always changed the EVAP Purge valve. Still throwing codes and reduce engine speed stays on..

Look up ODI 11695165 at NHTSA ↗

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-021None
ODI 11716988 · 131,000 mi

Odometer Fraud. The contact purchased a 2007 Buick Lacrosse. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. The mileage at the time of the purchase was 77,000. It was later discovered that the actual mileage was 131,000. The Carfax Report mileage was not available.

Look up ODI 11716988 at NHTSA ↗

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-081None
ODI 11755473 · 331,000 mi

The contact owns a 2007 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, there was an abnormal odor coming from the vents and the headlights were inoperative. The contact stated that there was smoke coming from the engine compartment. The contact exited the vehicle and discovered that the fuse box was on fire and had melted. The contact used a headwrap to extinguish the fire. No warning lights were illuminated. A fire department report was not filed. The contact was informed that the VIN was included in NHTSA Campa…

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2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 24 reports

2018: 4 complaints · 2019: 2 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2018244
2019122
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20181200
2019600

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentExterior LightingElectrical SystemSteeringAir BagsEnginePower TrainExterior Lighting:HeadlightsService Brakes
Exterior Lighting—
26
ODI 10253025 · 49,000 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE INSTRUMENT PANEL INDICATORS AND HEADLIGHTS DIMMED TWICE. THE SECOND TIME THE FAILURE OCCURRED WAS WHILE DRIVING 70 MPH. WHEN THE CONTACT MOVED THE DIMMER BUTTON, THE INSTRUMENT PANEL INDICATORS ILLUMINATED AGAIN, BUT THE HIGH BEAM HEADLIGHTS ILLUMINATED INSTEAD OF THE NORMAL BEAMS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY FOUND NO FAILURES; HOWEVER, THEY REPLACED A PART. THE CONTACT WAS UNSURE OF WHICH PART WAS REPLACED; HOWEVER, IT DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE W…

Look up ODI 10253025 at NHTSA ↗

ODI 10508895 · 67,300 mi

WHILE DRIVING DOWN THE HIGHWAY ONE NIGHT THE LOW BEAMS SUDDENLY WENT OUT. I WAS FORCE TO USE THE HIGH BEAMS UNTIL I COULD PULL OVER. INSIDE THE CAR I COULD SMELL SOMETHING BURNING, SOMETHING ELECTRICAL. ONCE I PULLED OVER I NOTICE SMOKE COMING FROM UNDER THE HOOD AND THAT THE FUSE BLOCK UNDER THE HOOD WAS ON FIRE, WHICH HOLD FUSES AND RELAYS. THE TWO RELAYS THAT WAS AFFECTED WERE THE LOW BEAM AND HIGH WINDSHIELD WIPER, SO THEY NO LONGER WORK. *TR

Look up ODI 10508895 at NHTSA ↗

ODI 10523761 · 76,500 mi

NIGHT HIGHWAY DRIVING THE LOW BEAM HEADLIGHTS SUDDENLY GO OUT. BAD. HIGH BEAMS ARE OK. FOG LIGHTS ARE OK FORTUNATELY SO I COULD DRIVE HOME SAFELY. TURN SIGNALS NORMAL. ONLY THE LOW BEAM HEADLIGHTS APPEAR TO BE AFFECTED. THEY RESUMED WORKING THE NEXT VEHICLE USE, THE NEXT DAY. *TR UPDATED 9/19/13 *CN UPDATED 09/24/2013 *JS

Look up ODI 10523761 at NHTSA ↗

2
ODI 10519906 · 82,000 mi

WHILE DRIVING ON THE HIGHWAY IN THE RAIN, MY HEADLIGHTS WENT OUT. I WAS TERRIFIED. TURNING THE SWITCH ON AND OFF WOULD NOT FIX THE PROBLEM. I TOOK THE CAR TO THE DEALERSHIP. THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND WOULD NOT FIX IT. I HAD TAKEN THE CAR TO THE DEALERSHIP SHORTLY AFTER PURCHASE IN 2009 AND HAD COMPLAINED OF LEAKING SEAL ON THE TOP EDGE OF THE DRIVER'S SIDE DOOR IN THE RAIN. WATER WOULD DRIP ALL OVER MY LEFT ARM, SHOULDER AND ARM REST. THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND WOULD NOT FIX IT. NOW THE HEADLIGHT…

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ODI 10778932 · 160,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE EXTERIOR LIGHTS CAUSED THE VEHICLE TO EMIT AN ABNORMAL NOISE. IN ADDITION, THE STEERING WAS ABNORMAL ON THE PASSENGER SIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING OR PRIOR TO THE FAILURES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CO…

Look up ODI 10778932 at NHTSA ↗

00
1
ODI 10643213 · 57,000 mi

PANEL LIGHTS BEGAN TO GO OUT ONE AT A TIME IN 2009. THE LOW BEAM HEAD LIGHTS WENT OUT ONE AT A TIME; WHEN REPLACED , BOTH WENT OUT AT THE SAME TIME. AFTER THAT BOTH HIGH BEAMS WENT OUT AT THE SAME TIME AND HAD TO BE REPLACED. THE DRIVER'S DOOR HANDLE HAS BROKEN TWICE IN 18 MONTHS. THE TRANSMISSION BEGAN TO SLIP AFTER THAT. THE DRIVER SEAT BELT LIGHT OFTEN REMAINED ON WHILE SEAT-BELT IS CONNECTED. WHILE TRAVELING ON A WET ROAD I ATTEMPTED TO BRAKE PRIOR TO A WATER PUDDLE WHEN THE CAR SLID SIDEWAYS OFF THE ROAD INTO A SOGGY-BOG AND…

Look up ODI 10643213 at NHTSA ↗

1
ODI 10633112 · 69,500 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE LOW BEAM HEAD LIGHTS MALFUNCTIONED. THE LOW BEAM WOULD TURN OFF INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,500. UPDATED 10/31/14*LJ UPDATED 4/27/2015 *JS

Look up ODI 10633112 at NHTSA ↗

3
ODI 10643213 · 57,000 mi

PANEL LIGHTS BEGAN TO GO OUT ONE AT A TIME IN 2009. THE LOW BEAM HEAD LIGHTS WENT OUT ONE AT A TIME; WHEN REPLACED , BOTH WENT OUT AT THE SAME TIME. AFTER THAT BOTH HIGH BEAMS WENT OUT AT THE SAME TIME AND HAD TO BE REPLACED. THE DRIVER'S DOOR HANDLE HAS BROKEN TWICE IN 18 MONTHS. THE TRANSMISSION BEGAN TO SLIP AFTER THAT. THE DRIVER SEAT BELT LIGHT OFTEN REMAINED ON WHILE SEAT-BELT IS CONNECTED. WHILE TRAVELING ON A WET ROAD I ATTEMPTED TO BRAKE PRIOR TO A WATER PUDDLE WHEN THE CAR SLID SIDEWAYS OFF THE ROAD INTO A SOGGY-BOG AND…

Look up ODI 10643213 at NHTSA ↗

ODI 10726394 · 121,100 mi

MY PARKING HEADLIGHTS WILL NOT TURN OFF AND THE TRACTION CONTROL IS GOING HAYWIRE WHENEVER I REVERSE OR TURN TO THE RIGHT

Look up ODI 10726394 at NHTSA ↗

ODI 10748488 · 60,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE KEY CAUSED THE FAILURE. THE KEY WAS REPLACED. IN ADDITION, THE ABS/TRACTION CONTROL WARNING LIGHT ILLUMINATED, THE HIGH BEAM AND LOW BEAM HEAD LIGHTS WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF FAILURES. THE FAILURE MILEA…

Look up ODI 10748488 at NHTSA ↗

Electrical System
26
ODI 10253025 · 49,000 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE INSTRUMENT PANEL INDICATORS AND HEADLIGHTS DIMMED TWICE. THE SECOND TIME THE FAILURE OCCURRED WAS WHILE DRIVING 70 MPH. WHEN THE CONTACT MOVED THE DIMMER BUTTON, THE INSTRUMENT PANEL INDICATORS ILLUMINATED AGAIN, BUT THE HIGH BEAM HEADLIGHTS ILLUMINATED INSTEAD OF THE NORMAL BEAMS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY FOUND NO FAILURES; HOWEVER, THEY REPLACED A PART. THE CONTACT WAS UNSURE OF WHICH PART WAS REPLACED; HOWEVER, IT DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE W…

Look up ODI 10253025 at NHTSA ↗

ODI 10508895 · 67,300 mi

WHILE DRIVING DOWN THE HIGHWAY ONE NIGHT THE LOW BEAMS SUDDENLY WENT OUT. I WAS FORCE TO USE THE HIGH BEAMS UNTIL I COULD PULL OVER. INSIDE THE CAR I COULD SMELL SOMETHING BURNING, SOMETHING ELECTRICAL. ONCE I PULLED OVER I NOTICE SMOKE COMING FROM UNDER THE HOOD AND THAT THE FUSE BLOCK UNDER THE HOOD WAS ON FIRE, WHICH HOLD FUSES AND RELAYS. THE TWO RELAYS THAT WAS AFFECTED WERE THE LOW BEAM AND HIGH WINDSHIELD WIPER, SO THEY NO LONGER WORK. *TR

Look up ODI 10508895 at NHTSA ↗

ODI 10523761 · 76,500 mi

NIGHT HIGHWAY DRIVING THE LOW BEAM HEADLIGHTS SUDDENLY GO OUT. BAD. HIGH BEAMS ARE OK. FOG LIGHTS ARE OK FORTUNATELY SO I COULD DRIVE HOME SAFELY. TURN SIGNALS NORMAL. ONLY THE LOW BEAM HEADLIGHTS APPEAR TO BE AFFECTED. THEY RESUMED WORKING THE NEXT VEHICLE USE, THE NEXT DAY. *TR UPDATED 9/19/13 *CN UPDATED 09/24/2013 *JS

Look up ODI 10523761 at NHTSA ↗

—
2
ODI 10810860 · 145,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL AND THE VEHICLE MADE A GRINDING NOISE WHILE ATTEMPTING TO TURN. THE CONTACT ALSO STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE WHILE DRIVING. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE…

Look up ODI 10810860 at NHTSA ↗

ODI 10811697 · 45,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE KEY WAS STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPAIRED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000…

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1
ODI 10653372 · 32,811 mi

AIRBAG FLASH RED LIGHT ON DASH, CHARGED $1,248.53 TO REPLACE PASSENGER PRESENCE MODULE KIT 19258129. *TR

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3
ODI 10643811

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 40 MPH, THE ENGINE STALLED. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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ODI 10676313

WHO ARE WE KIDDING WITH THIS RECALL? (NHTSA 14V355, GM 14299) CORRECTING A FAULTY IGNITION SWITCH WITH AN EXTRA KEY RING AND A PAPER TO ADD TO THE OWNER'S MANUAL IS A LAWYER'S SOLUTION. IS THIS A DESIGN DEFECT, OR IS IT NOT? WHY IS IT NOT ADEQUATE? 1) IT DOES NOT INSURE THAT THE WEIGHT OF THE KEYS WILL NOT CAUSE SHUTDOWN. IT ONLY MAKES IT A LITTLE LESS LIKELY. 2) IN A YEAR'S TIME, EVEN THE CURRENT OWNER'S WILL HAVE FORGOTTEN THE SOLUTION. EVEN IF IT'S IN THE CAR'S MANUAL, DOES ANYONE EVER ACTUALLY READ THE MANUAL END-TO-END?. LET …

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ODI 11695165

Car refuses to relearn the app sensor. Throttle body and sensor is good, always changed the EVAP Purge valve. Still throwing codes and reduce engine speed stays on..

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3
ODI 10643213 · 57,000 mi

PANEL LIGHTS BEGAN TO GO OUT ONE AT A TIME IN 2009. THE LOW BEAM HEAD LIGHTS WENT OUT ONE AT A TIME; WHEN REPLACED , BOTH WENT OUT AT THE SAME TIME. AFTER THAT BOTH HIGH BEAMS WENT OUT AT THE SAME TIME AND HAD TO BE REPLACED. THE DRIVER'S DOOR HANDLE HAS BROKEN TWICE IN 18 MONTHS. THE TRANSMISSION BEGAN TO SLIP AFTER THAT. THE DRIVER SEAT BELT LIGHT OFTEN REMAINED ON WHILE SEAT-BELT IS CONNECTED. WHILE TRAVELING ON A WET ROAD I ATTEMPTED TO BRAKE PRIOR TO A WATER PUDDLE WHEN THE CAR SLID SIDEWAYS OFF THE ROAD INTO A SOGGY-BOG AND…

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ODI 10734122

I WAS GETTING OFF OF WORK AND AS I TRIED TO OPEN MY CAR I NOTICED THE REMOTE WASN'T WORK. AS I APPROACHED MY VEHICLE I SMELLED SOMETHING BURNT. FIGURED IT WAS COMING FROM THE ALLEY. I NOTICED MY WINDSHIELD WIPERS WERE UP. I MANUALLY OPENED THE CAR AND IT SMELLED WORSE OF BURNT. NOTICED THAT NOTHING WAS WORKING INSIDE MY VEHICLE. I CALL SECURITY TO COME AND HELP ME AND AS WE OPEN THE HOOD IT SMELLED JUST AS BAD. WE NOTICED THAT THE FUSE BOX HAD A MELTED HOLE IN IT. ONCE IT OPENED SEVERAL FUSED WERE BURNT. I HAVE READ THAT SEVERAL PEOPLE HAVE HA…

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ODI 10811697 · 45,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE KEY WAS STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPAIRED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000…

Look up ODI 10811697 at NHTSA ↗

1
ODI 10734122

I WAS GETTING OFF OF WORK AND AS I TRIED TO OPEN MY CAR I NOTICED THE REMOTE WASN'T WORK. AS I APPROACHED MY VEHICLE I SMELLED SOMETHING BURNT. FIGURED IT WAS COMING FROM THE ALLEY. I NOTICED MY WINDSHIELD WIPERS WERE UP. I MANUALLY OPENED THE CAR AND IT SMELLED WORSE OF BURNT. NOTICED THAT NOTHING WAS WORKING INSIDE MY VEHICLE. I CALL SECURITY TO COME AND HELP ME AND AS WE OPEN THE HOOD IT SMELLED JUST AS BAD. WE NOTICED THAT THE FUSE BOX HAD A MELTED HOLE IN IT. ONCE IT OPENED SEVERAL FUSED WERE BURNT. I HAVE READ THAT SEVERAL PEOPLE HAVE HA…

Look up ODI 10734122 at NHTSA ↗

2
ODI 10643213 · 57,000 mi

PANEL LIGHTS BEGAN TO GO OUT ONE AT A TIME IN 2009. THE LOW BEAM HEAD LIGHTS WENT OUT ONE AT A TIME; WHEN REPLACED , BOTH WENT OUT AT THE SAME TIME. AFTER THAT BOTH HIGH BEAMS WENT OUT AT THE SAME TIME AND HAD TO BE REPLACED. THE DRIVER'S DOOR HANDLE HAS BROKEN TWICE IN 18 MONTHS. THE TRANSMISSION BEGAN TO SLIP AFTER THAT. THE DRIVER SEAT BELT LIGHT OFTEN REMAINED ON WHILE SEAT-BELT IS CONNECTED. WHILE TRAVELING ON A WET ROAD I ATTEMPTED TO BRAKE PRIOR TO A WATER PUDDLE WHEN THE CAR SLID SIDEWAYS OFF THE ROAD INTO A SOGGY-BOG AND…

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ODI 10748488 · 60,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE KEY CAUSED THE FAILURE. THE KEY WAS REPLACED. IN ADDITION, THE ABS/TRACTION CONTROL WARNING LIGHT ILLUMINATED, THE HIGH BEAM AND LOW BEAM HEAD LIGHTS WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF FAILURES. THE FAILURE MILEA…

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Steering
2
ODI 10519906 · 82,000 mi

WHILE DRIVING ON THE HIGHWAY IN THE RAIN, MY HEADLIGHTS WENT OUT. I WAS TERRIFIED. TURNING THE SWITCH ON AND OFF WOULD NOT FIX THE PROBLEM. I TOOK THE CAR TO THE DEALERSHIP. THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND WOULD NOT FIX IT. I HAD TAKEN THE CAR TO THE DEALERSHIP SHORTLY AFTER PURCHASE IN 2009 AND HAD COMPLAINED OF LEAKING SEAL ON THE TOP EDGE OF THE DRIVER'S SIDE DOOR IN THE RAIN. WATER WOULD DRIP ALL OVER MY LEFT ARM, SHOULDER AND ARM REST. THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND WOULD NOT FIX IT. NOW THE HEADLIGHT…

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ODI 10778932 · 160,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE EXTERIOR LIGHTS CAUSED THE VEHICLE TO EMIT AN ABNORMAL NOISE. IN ADDITION, THE STEERING WAS ABNORMAL ON THE PASSENGER SIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING OR PRIOR TO THE FAILURES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CO…

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2
ODI 10810860 · 145,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL AND THE VEHICLE MADE A GRINDING NOISE WHILE ATTEMPTING TO TURN. THE CONTACT ALSO STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE WHILE DRIVING. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE…

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ODI 10811697 · 45,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE KEY WAS STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPAIRED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000…

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—00
1
ODI 10811697 · 45,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE KEY WAS STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPAIRED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000…

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0
2
ODI 11054472 · 60,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A CLUNKING NOISE IN THE STEERING WHEEL WHEN IT WAS TURNED LEFT OR RIGHT. IN ADDITION, THE ABS INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE BRAKES WERE REPLACED SEVERAL TIMES AND, WHEN MAKING A RIGHT TURN, THE BRAKES SQUEALED. KEMPTHORN MAZDA IN CANTON, OHIO WAS MADE AWARE OF THE FAILURES, BUT THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED THE ROTORS AND THE BRAKE PADS. THE STEERING WHEEL WAS NOT REPAIRED. THE MANUFACTURER WAS MA…

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ODI 11291703 · 13,500 mi

I GOT THIS VHICULE AND WORK ONLY FOR 22 DAYS. WERE I GOT IT THIS PLACE SHOULD BE CHECK

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Air Bags0
1
ODI 10653372 · 32,811 mi

AIRBAG FLASH RED LIGHT ON DASH, CHARGED $1,248.53 TO REPLACE PASSENGER PRESENCE MODULE KIT 19258129. *TR

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0—000
1
ODI 11429852

AT 3:30PM THE DRIVER APPLIED THE BRAKES IN A LINE OF CARS AT ABOUT 25 MPH. THE PEDAL WENT TO THE FLOOR AND THE BRAKES FAILED COMPLETELY. THE CAR THEN ACCELLERATED INDEPENDENTLY AND STRUCK ANOTHER CAR IN FRONT. ROAD WAS WET, SLIGHT GRADE. THE 2007 BUICK WAS A TOTAL LOSS.

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Engine0
3
ODI 10643811

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 40 MPH, THE ENGINE STALLED. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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ODI 10676313

WHO ARE WE KIDDING WITH THIS RECALL? (NHTSA 14V355, GM 14299) CORRECTING A FAULTY IGNITION SWITCH WITH AN EXTRA KEY RING AND A PAPER TO ADD TO THE OWNER'S MANUAL IS A LAWYER'S SOLUTION. IS THIS A DESIGN DEFECT, OR IS IT NOT? WHY IS IT NOT ADEQUATE? 1) IT DOES NOT INSURE THAT THE WEIGHT OF THE KEYS WILL NOT CAUSE SHUTDOWN. IT ONLY MAKES IT A LITTLE LESS LIKELY. 2) IN A YEAR'S TIME, EVEN THE CURRENT OWNER'S WILL HAVE FORGOTTEN THE SOLUTION. EVEN IF IT'S IN THE CAR'S MANUAL, DOES ANYONE EVER ACTUALLY READ THE MANUAL END-TO-END?. LET …

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ODI 11695165

Car refuses to relearn the app sensor. Throttle body and sensor is good, always changed the EVAP Purge valve. Still throwing codes and reduce engine speed stays on..

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00—
2
ODI 10701108 · 21,804 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHEN VEHICLE WAS IN A PARK POSITION ON AN INCLINE, IT FAILED TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,804.

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ODI 10701115 · 21,804 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WHENEVER THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CONTACT STATED THAT WHILE THE VEHICLE IN PARK ON AN INCLINE, THE VEHICLE FAILED TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,804.

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00
Power Train
1
ODI 10643213 · 57,000 mi

PANEL LIGHTS BEGAN TO GO OUT ONE AT A TIME IN 2009. THE LOW BEAM HEAD LIGHTS WENT OUT ONE AT A TIME; WHEN REPLACED , BOTH WENT OUT AT THE SAME TIME. AFTER THAT BOTH HIGH BEAMS WENT OUT AT THE SAME TIME AND HAD TO BE REPLACED. THE DRIVER'S DOOR HANDLE HAS BROKEN TWICE IN 18 MONTHS. THE TRANSMISSION BEGAN TO SLIP AFTER THAT. THE DRIVER SEAT BELT LIGHT OFTEN REMAINED ON WHILE SEAT-BELT IS CONNECTED. WHILE TRAVELING ON A WET ROAD I ATTEMPTED TO BRAKE PRIOR TO A WATER PUDDLE WHEN THE CAR SLID SIDEWAYS OFF THE ROAD INTO A SOGGY-BOG AND…

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3
ODI 10643213 · 57,000 mi

PANEL LIGHTS BEGAN TO GO OUT ONE AT A TIME IN 2009. THE LOW BEAM HEAD LIGHTS WENT OUT ONE AT A TIME; WHEN REPLACED , BOTH WENT OUT AT THE SAME TIME. AFTER THAT BOTH HIGH BEAMS WENT OUT AT THE SAME TIME AND HAD TO BE REPLACED. THE DRIVER'S DOOR HANDLE HAS BROKEN TWICE IN 18 MONTHS. THE TRANSMISSION BEGAN TO SLIP AFTER THAT. THE DRIVER SEAT BELT LIGHT OFTEN REMAINED ON WHILE SEAT-BELT IS CONNECTED. WHILE TRAVELING ON A WET ROAD I ATTEMPTED TO BRAKE PRIOR TO A WATER PUDDLE WHEN THE CAR SLID SIDEWAYS OFF THE ROAD INTO A SOGGY-BOG AND…

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ODI 10734122

I WAS GETTING OFF OF WORK AND AS I TRIED TO OPEN MY CAR I NOTICED THE REMOTE WASN'T WORK. AS I APPROACHED MY VEHICLE I SMELLED SOMETHING BURNT. FIGURED IT WAS COMING FROM THE ALLEY. I NOTICED MY WINDSHIELD WIPERS WERE UP. I MANUALLY OPENED THE CAR AND IT SMELLED WORSE OF BURNT. NOTICED THAT NOTHING WAS WORKING INSIDE MY VEHICLE. I CALL SECURITY TO COME AND HELP ME AND AS WE OPEN THE HOOD IT SMELLED JUST AS BAD. WE NOTICED THAT THE FUSE BOX HAD A MELTED HOLE IN IT. ONCE IT OPENED SEVERAL FUSED WERE BURNT. I HAVE READ THAT SEVERAL PEOPLE HAVE HA…

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ODI 10811697 · 45,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE KEY WAS STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPAIRED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000…

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1
ODI 10811697 · 45,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE KEY WAS STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPAIRED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000…

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0
2
ODI 10701108 · 21,804 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHEN VEHICLE WAS IN A PARK POSITION ON AN INCLINE, IT FAILED TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,804.

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ODI 10701115 · 21,804 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WHENEVER THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CONTACT STATED THAT WHILE THE VEHICLE IN PARK ON AN INCLINE, THE VEHICLE FAILED TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,804.

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—
1
ODI 10734122

I WAS GETTING OFF OF WORK AND AS I TRIED TO OPEN MY CAR I NOTICED THE REMOTE WASN'T WORK. AS I APPROACHED MY VEHICLE I SMELLED SOMETHING BURNT. FIGURED IT WAS COMING FROM THE ALLEY. I NOTICED MY WINDSHIELD WIPERS WERE UP. I MANUALLY OPENED THE CAR AND IT SMELLED WORSE OF BURNT. NOTICED THAT NOTHING WAS WORKING INSIDE MY VEHICLE. I CALL SECURITY TO COME AND HELP ME AND AS WE OPEN THE HOOD IT SMELLED JUST AS BAD. WE NOTICED THAT THE FUSE BOX HAD A MELTED HOLE IN IT. ONCE IT OPENED SEVERAL FUSED WERE BURNT. I HAVE READ THAT SEVERAL PEOPLE HAVE HA…

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1
ODI 10643213 · 57,000 mi

PANEL LIGHTS BEGAN TO GO OUT ONE AT A TIME IN 2009. THE LOW BEAM HEAD LIGHTS WENT OUT ONE AT A TIME; WHEN REPLACED , BOTH WENT OUT AT THE SAME TIME. AFTER THAT BOTH HIGH BEAMS WENT OUT AT THE SAME TIME AND HAD TO BE REPLACED. THE DRIVER'S DOOR HANDLE HAS BROKEN TWICE IN 18 MONTHS. THE TRANSMISSION BEGAN TO SLIP AFTER THAT. THE DRIVER SEAT BELT LIGHT OFTEN REMAINED ON WHILE SEAT-BELT IS CONNECTED. WHILE TRAVELING ON A WET ROAD I ATTEMPTED TO BRAKE PRIOR TO A WATER PUDDLE WHEN THE CAR SLID SIDEWAYS OFF THE ROAD INTO A SOGGY-BOG AND…

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Exterior Lighting:Headlights
1
ODI 10633112 · 69,500 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE LOW BEAM HEAD LIGHTS MALFUNCTIONED. THE LOW BEAM WOULD TURN OFF INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,500. UPDATED 10/31/14*LJ UPDATED 4/27/2015 *JS

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1
ODI 10734122

I WAS GETTING OFF OF WORK AND AS I TRIED TO OPEN MY CAR I NOTICED THE REMOTE WASN'T WORK. AS I APPROACHED MY VEHICLE I SMELLED SOMETHING BURNT. FIGURED IT WAS COMING FROM THE ALLEY. I NOTICED MY WINDSHIELD WIPERS WERE UP. I MANUALLY OPENED THE CAR AND IT SMELLED WORSE OF BURNT. NOTICED THAT NOTHING WAS WORKING INSIDE MY VEHICLE. I CALL SECURITY TO COME AND HELP ME AND AS WE OPEN THE HOOD IT SMELLED JUST AS BAD. WE NOTICED THAT THE FUSE BOX HAD A MELTED HOLE IN IT. ONCE IT OPENED SEVERAL FUSED WERE BURNT. I HAVE READ THAT SEVERAL PEOPLE HAVE HA…

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000
1
ODI 10734122

I WAS GETTING OFF OF WORK AND AS I TRIED TO OPEN MY CAR I NOTICED THE REMOTE WASN'T WORK. AS I APPROACHED MY VEHICLE I SMELLED SOMETHING BURNT. FIGURED IT WAS COMING FROM THE ALLEY. I NOTICED MY WINDSHIELD WIPERS WERE UP. I MANUALLY OPENED THE CAR AND IT SMELLED WORSE OF BURNT. NOTICED THAT NOTHING WAS WORKING INSIDE MY VEHICLE. I CALL SECURITY TO COME AND HELP ME AND AS WE OPEN THE HOOD IT SMELLED JUST AS BAD. WE NOTICED THAT THE FUSE BOX HAD A MELTED HOLE IN IT. ONCE IT OPENED SEVERAL FUSED WERE BURNT. I HAVE READ THAT SEVERAL PEOPLE HAVE HA…

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—0
Service Brakes
3
ODI 10643213 · 57,000 mi

PANEL LIGHTS BEGAN TO GO OUT ONE AT A TIME IN 2009. THE LOW BEAM HEAD LIGHTS WENT OUT ONE AT A TIME; WHEN REPLACED , BOTH WENT OUT AT THE SAME TIME. AFTER THAT BOTH HIGH BEAMS WENT OUT AT THE SAME TIME AND HAD TO BE REPLACED. THE DRIVER'S DOOR HANDLE HAS BROKEN TWICE IN 18 MONTHS. THE TRANSMISSION BEGAN TO SLIP AFTER THAT. THE DRIVER SEAT BELT LIGHT OFTEN REMAINED ON WHILE SEAT-BELT IS CONNECTED. WHILE TRAVELING ON A WET ROAD I ATTEMPTED TO BRAKE PRIOR TO A WATER PUDDLE WHEN THE CAR SLID SIDEWAYS OFF THE ROAD INTO A SOGGY-BOG AND…

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ODI 10726394 · 121,100 mi

MY PARKING HEADLIGHTS WILL NOT TURN OFF AND THE TRACTION CONTROL IS GOING HAYWIRE WHENEVER I REVERSE OR TURN TO THE RIGHT

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ODI 10748488 · 60,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE KEY CAUSED THE FAILURE. THE KEY WAS REPLACED. IN ADDITION, THE ABS/TRACTION CONTROL WARNING LIGHT ILLUMINATED, THE HIGH BEAM AND LOW BEAM HEAD LIGHTS WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF FAILURES. THE FAILURE MILEA…

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2
ODI 10643213 · 57,000 mi

PANEL LIGHTS BEGAN TO GO OUT ONE AT A TIME IN 2009. THE LOW BEAM HEAD LIGHTS WENT OUT ONE AT A TIME; WHEN REPLACED , BOTH WENT OUT AT THE SAME TIME. AFTER THAT BOTH HIGH BEAMS WENT OUT AT THE SAME TIME AND HAD TO BE REPLACED. THE DRIVER'S DOOR HANDLE HAS BROKEN TWICE IN 18 MONTHS. THE TRANSMISSION BEGAN TO SLIP AFTER THAT. THE DRIVER SEAT BELT LIGHT OFTEN REMAINED ON WHILE SEAT-BELT IS CONNECTED. WHILE TRAVELING ON A WET ROAD I ATTEMPTED TO BRAKE PRIOR TO A WATER PUDDLE WHEN THE CAR SLID SIDEWAYS OFF THE ROAD INTO A SOGGY-BOG AND…

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ODI 10748488 · 60,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE KEY CAUSED THE FAILURE. THE KEY WAS REPLACED. IN ADDITION, THE ABS/TRACTION CONTROL WARNING LIGHT ILLUMINATED, THE HIGH BEAM AND LOW BEAM HEAD LIGHTS WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF FAILURES. THE FAILURE MILEA…

Look up ODI 10748488 at NHTSA ↗

2
ODI 11054472 · 60,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A CLUNKING NOISE IN THE STEERING WHEEL WHEN IT WAS TURNED LEFT OR RIGHT. IN ADDITION, THE ABS INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE BRAKES WERE REPLACED SEVERAL TIMES AND, WHEN MAKING A RIGHT TURN, THE BRAKES SQUEALED. KEMPTHORN MAZDA IN CANTON, OHIO WAS MADE AWARE OF THE FAILURES, BUT THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED THE ROTORS AND THE BRAKE PADS. THE STEERING WHEEL WAS NOT REPAIRED. THE MANUFACTURER WAS MA…

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ODI 11291703 · 13,500 mi

I GOT THIS VHICULE AND WORK ONLY FOR 22 DAYS. WERE I GOT IT THIS PLACE SHOULD BE CHECK

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1
ODI 11429852

AT 3:30PM THE DRIVER APPLIED THE BRAKES IN A LINE OF CARS AT ABOUT 25 MPH. THE PEDAL WENT TO THE FLOOR AND THE BRAKES FAILED COMPLETELY. THE CAR THEN ACCELLERATED INDEPENDENTLY AND STRUCK ANOTHER CAR IN FRONT. ROAD WAS WET, SLIGHT GRADE. THE 2007 BUICK WAS A TOTAL LOSS.

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1
ODI 10643213 · 57,000 mi

PANEL LIGHTS BEGAN TO GO OUT ONE AT A TIME IN 2009. THE LOW BEAM HEAD LIGHTS WENT OUT ONE AT A TIME; WHEN REPLACED , BOTH WENT OUT AT THE SAME TIME. AFTER THAT BOTH HIGH BEAMS WENT OUT AT THE SAME TIME AND HAD TO BE REPLACED. THE DRIVER'S DOOR HANDLE HAS BROKEN TWICE IN 18 MONTHS. THE TRANSMISSION BEGAN TO SLIP AFTER THAT. THE DRIVER SEAT BELT LIGHT OFTEN REMAINED ON WHILE SEAT-BELT IS CONNECTED. WHILE TRAVELING ON A WET ROAD I ATTEMPTED TO BRAKE PRIOR TO A WATER PUDDLE WHEN THE CAR SLID SIDEWAYS OFF THE ROAD INTO A SOGGY-BOG AND…

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Stalling or loss of power

18 mentions · 7.2% of complaints

Median mileage: 65,750 mi (14 usable records).

ODI 10237639 · 16,755 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. IN FOUR DIFFERENT SITUATIONS, WHILE DRIVING 40 MPH, THE VEHICLE WOULD RANDOMLY STALL. THE CONTACT HEARD CLANKING NOISES IMMEDIATELY BEFORE THE VEHICLE BEGAN TO HESITATE AND EVENTUALLY STALL. IN TWO OF THE INCIDENTS, THE VEHICLE WAS ABLE TO BE RESTARTED AFTER A FEW ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY WERE ABLE TO DIAGNOSE THE CAUSE OF THE FAILURE AND PRODUCE AN ERROR CODE BOTH TIMES. THEY REPROGRAMMED THE ENGINE, WHICH REPAIRED THE FAILURE FOR APPROXIMATELY TWO OR THREE DAY…

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ODI 10272452 · 37,000 mi

I OWN A BUICK LACROSSE, 2007 CXS MODEL AUTOMOBILE. THE HIGH PRESSURE FITTING TO THE POWER STEERING HAS NOW FAILED 2X IN 6 MONTHS. PART NUMBER IS GM88861206. FITTING FAILED AT THE POWER STEERING UNIT. CAUSED POWER STEERING LEAK AND LOSS OF POWER STEERING. DEALER HAS REPAIRED EXACT SAME PART NOW 2X IN 6 MONTHS. DEALER IS CLASSIC BUICK-PONTIAC IN PAINESVILLE OHIO 44077. *TR

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ODI 10372257 · 45,501 mi

DRIVING A DISTANCE OF THREE MILES CAR STALLED FIVE TIMES. STARTED AGAIN EACH TIME DEALERSHIP SOLD ME A NEW BATTERY THREE DAYS LATER--ACCELERATION QUIT, GOING DOWN THE ROAD IN HEAVY TRAFFIC. I ENGAGED THE ACCELERATOR WITH NO RESPONSE. ABLE TO PULL OVER AND TURN OFF KEY AND THEN START AGAIN AND PROCEED. DEALERSHIP TOLD ME THAT THE COMPUTER SHOWED NO PROBLEM WITH THE CAR. TWO DAYS LATER THE CAR STALLED IN MY MOBILE HOME PARK, STARTED THEN STALLED AND WOULDN'T START. WHEN I TRIED TO START THE CAR IT WOULDN'T. THEN WHEN I TRIED TO START AGAIN AND RE…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

12 mentions · 4.8% of complaints

Median mileage: 56,850 mi (12 usable records).

ODI 10549356 · 50,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT UPON INSPECTION, ALL FOUR WHEELS WERE FOUND TO HAVE BEEN LOSING AIR DUE TO CORROSION. IN ADDITION, THE LOW TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT ALL FOUR WHEELS HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 65,000. UPDATED 11/19/13*LJ

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ODI 10610900 · 71,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE POWER STEERING BECAME DIFFICULT MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSE THAT THE ENGINE WIRE HARNESS WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 71,000. UPDATED 09/02/14*LJ UPDATED 09/17/2014 *JS

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ODI 10649592 · 53,700 mi

RETURNING FROM A MI TRIP ON PA RT 80, NOTICED PASSENGER AIR BAG WARNING LIGHT WAS OFF. SINCE THAT TIME, THE AIR BAG LIGHT HAS BEEN INTERMITTENTLY EFFECTIVE (SEE DIAGNOSTIC CHECK ON DEALER BILLING). RECENTLY, DEPUTY ADMINISTRATOR [XXX] HAS TESTIFIED A DEFECT WAS THE RESULT OF INACCURATE SUPPRESSION READ BY THE AIR BAG MODULE WHICH ACTIVATES THE SEAT BAG. WE HAVE BEEN TRAVELING SINCE, UNSURE THE PASSENGER WAS COVERED BY AN ACTIVE BAG. PLEASE ADVISE OF ANY INFORMATION AVAILABLE TO ASSIST IN IDENTIFYING THIS PROBLEM. THANK YOU. (DEALER.…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

8 mentions · 3.2% of complaints

Median mileage: 55,648 mi (7 usable records).

ODI 10206773 · 400 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE MAKING A RIGHT TURN AT 5 MPH, THE POWER STEERING FAILED AND CAUSED THE VEHICLE TO MAKE A WIDE TURN. THERE WERE NO WARNING INDICATOR LIGHTS ILLUMINATED. THE FAILURE RECURRED WHILE MAKING A LEFT TURN. THE VEHICLE WAS PARKED AND LATER TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 400 AND CURRENT MILEAGE WAS 437.

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ODI 10272452 · 37,000 mi

I OWN A BUICK LACROSSE, 2007 CXS MODEL AUTOMOBILE. THE HIGH PRESSURE FITTING TO THE POWER STEERING HAS NOW FAILED 2X IN 6 MONTHS. PART NUMBER IS GM88861206. FITTING FAILED AT THE POWER STEERING UNIT. CAUSED POWER STEERING LEAK AND LOSS OF POWER STEERING. DEALER HAS REPAIRED EXACT SAME PART NOW 2X IN 6 MONTHS. DEALER IS CLASSIC BUICK-PONTIAC IN PAINESVILLE OHIO 44077. *TR

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ODI 10323191

2007 BUICK LACROSSE. CONSUMER EXPRESSES DISCONTENT REGARDING RECALL REPAIRS AND SERVICE. *TGW THE CONSUMER STATED IT TOOK THREE TRIPS TO THE DEALER FOR THEM TO COMPLETE THE REPAIRS. ALSO, THE VEHICLE DEVELOPED A NOISE IN THE POWER STEERING. THE POWER STEERING PUMP AND RESERVOIR HAD TO BE REPLACED, BECAUSE IT HAD NO FLUID IN IT.*JB

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

3 mentions · 1.2% of complaints

Median mileage: 84,826 mi (3 usable records).

ODI 10629702 · 84,826 mi

WE WERE STOPPED AT A RED LIGHT AND THE CAR JUST DIED. WE CALLED AAA AND BEFORE THEY GOT THERE THE CAR STARTED UP AGAIN. THEN WE RECEIVED A RECALL NOTICE FROM GM (RECALL #14299). SINCE PARTS ARE NOT AVAILABLE ACCORDING TO THE LETTER WE REMOVED EVERYTHING FROM THE KEYCHAIN LEAVING ONLY ONE SINGLE KEY AS INSTRUCTED. HOWEVER, OUR CAR AGAIN DIED ON AUGUST 21, 2014 BUT AFTER A FEW MINUTES STARTED UP AGAIN. TODAY, AUGUST 31, 2014 OUR BUICK DIED AGAIN IN THE LEFT TURN LANE STOPPED AT A RED LIGHT. WE HAD TO BE TOWED HOME BY AAA BECAUSE IT WOULD …

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ODI 10694941 · 87,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE PASSENGER SIDE LOW BEAM HEADLIGHT FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RELAYS IN THE FUSE BOX WERE BURNED OUT AND NEEDED TO BE REPLACED. ALSO, THE CONTACT STATED THAT THE BATTERY DRAINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE CONTACT HAD NOT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE VIN WAS INCLUDED IN THE RECALL; HOWEVER, THE PART NE…

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ODI 10823793 · 67,400 mi

HEADLIGHTS WENT OUT WHILE DRIVING - KNOWN ISSUE AND RECALL WITH GM. CAR WOULD NOT START, THOUGH BATTERY WAS DEAD. WENT TO JUMP CAR AND FOUND OUT FUSE BOX AND WIRING HARNESS WAS MELTED LIKE IT CAUGHT FIRE. NUMEROUS SITES ARE SHOWING COMPLAINTS ABOUT THIS SAME ISSUE, MELTING, AND ELECTRICAL ISSUES. CAR WAS PARKED THE NIGHT BEFORE AND WAS NOT STARTED OR MOVED PRIOR TO THIS ISSUE BEING FOUND.

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

2 mentions · 0.8% of complaints

Median mileage: Unavailable (0 usable records).

ODI 10641591

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 55 MPH, THE CONTACT HEARD AN UNUSUAL SOUND WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE SHOOK VIOLENTLY AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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ODI 11429852

AT 3:30PM THE DRIVER APPLIED THE BRAKES IN A LINE OF CARS AT ABOUT 25 MPH. THE PEDAL WENT TO THE FLOOR AND THE BRAKES FAILED COMPLETELY. THE CAR THEN ACCELLERATED INDEPENDENTLY AND STRUCK ANOTHER CAR IN FRONT. ROAD WAS WET, SLIGHT GRADE. THE 2007 BUICK WAS A TOTAL LOSS.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

2 mentions · 0.8% of complaints

Median mileage: 21,804 mi (2 usable records).

ODI 10701108 · 21,804 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHEN VEHICLE WAS IN A PARK POSITION ON AN INCLINE, IT FAILED TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,804.

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ODI 10701115 · 21,804 mi

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WHENEVER THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CONTACT STATED THAT WHILE THE VEHICLE IN PARK ON AN INCLINE, THE VEHICLE FAILED TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,804.

Look up ODI 10701115 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b