U.S. public vehicle records

Cadillac ELR problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

21 owner complaints analyzed

2 distinct recall campaigns

14,366 mi median reported failure mileage

Scope: 2014 to 2016 model years. Data updated: 2026-10-01 (October 1, 2026). 11 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 6 of 21 complaints (28.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	5	23.8%
Steering behavior	4	19.0%
Transmission and shifting	2	9.5%
Electrical and battery issues	2	9.5%
Engine operation	1	4.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

Unknown Or Other

Air Bags

Fuel/Propulsion System

Power Train

Service Brakes

Air Bags:Sensor:Occupant Classification:Front Passenger

Forward Collision Avoidance: Automatic Emergency Braking

Component breakdown data
Category	Count
Electrical System	6
Unknown Or Other	6
Air Bags	5
Fuel/Propulsion System	2
Power Train	2
Service Brakes	2
Air Bags:Sensor:Occupant Classification:Front Passenger	1
Forward Collision Avoidance: Automatic Emergency Braking	1

Electrical System: 6; Unknown Or Other: 6; Air Bags: 5; Fuel/Propulsion System: 2; Power Train: 2; Service Brakes: 2; Air Bags:Sensor:Occupant Classification:Front Passenger: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 7; 25,000 to 49,999: 2; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (7). 10 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014

2015

2016

2018

2020

2022

2024

2025

2026

2014: 2; 2015: 2; 2016: 3; 2018: 2; 2020: 4; 2022: 1; 2024: 3; 2025: 2; 2026: 2

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 5 complaint narratives. Steering behavior appears in 4 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10652668 · 2014-11-05 (November 5, 2014)

TL* THE CONTACT OWNS A 2014 CADILLAC ELR. THE CONTACT STATED THAT WHILE PARKED ON A SLIGHT HILL, THE VEHICLE WAS SHIFTED OUT OF PARK AND STARTED TO DRIFT DOWN THE HIL IN REVERSEL. THE CONTACT STATED THAT BRAKES FAILED TO STOP AND THE VEHICLE CRASHED INTO A TELEPHONE POLE. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE. THE FAILURE MILEAGE ON THE VEHICLE WAS 20. THE VIN WAS NOT MADE AVAILABLE.

Owner-reported narrative. 20 miles reported. Look up ODI 10652668 at NHTSA ↗

Owner report 10865844 · 2016-05-19 (May 19, 2016)

CADILLAC CUE SYSTEM AND CENTER STACK SYSTEM FREEZING AND UNRESPONSIVE. THE CADILLAC ELR'S HVAC, NAVIGATION, AUDIO AND OTHER SYSTEM FUNCTIONS ARE ALL CONTROLLED ONLY BY TOUCH SENSITIVE PANEL EITHER IN THE CUE SCREEN OR BELOW IT. WHEN CUE FREEZES OR LAGS AS IT OFTEN DOES THIS CAUSES A DANGEROUS OCCURRENCE WHERE THE DRIVER MUST DIVERT ATTENTION FROM THE ROAD TO OPERATE THE CAR'S SYSTEM. WHILE ON MY NORMAL COMMUTE THIS MORNING I WENT TO ADJUST MY AIR CONDITIONING WHEN THE SYSTEM FROZE. I WAITED FOR THE SYSTEM TO CATCH UP OR UN-FREEZE AND AS THE …

Owner-reported narrative. 23,000 miles reported. Look up ODI 10865844 at NHTSA ↗

Owner report 10809397 · 2015-12-10 (December 10, 2015)

I HAD A RESET OF THE GAUGE CLUSTER OCCUR WHILE USING STEERING WHEEL CONTROLS TO SEARCH MUSIC ON SD CARD. ISSUE IS THE SAME AS DISCRIBED AT THIS PAGE - HTTP://WWW.AUTOBLOG.COM/2014/02/26/GM-CHEVY-SILVERADO-GMC-SIERRA-PICKUP-GLITCH-COULD-SPARK-RECALL/ - EXCEPT ON ELR. VEHICLE WAS IN MOTION ABOUT 5 MINUTES AFTER STARTING. ON EV POWER. CONDITIONS DRY, TEMPS IN HIGH 40S. I WAS SLOWING FROM 45 TO A STOP IN TRAFFIC WHEN RESET OCCURRED. WAS A MAJOR DISTRACTION SINCE ALL WARNING LIGHTS CAME ON AT ONCE.

Owner-reported narrative. 14,366 miles reported. Look up ODI 10809397 at NHTSA ↗

Owner report 10819314 · 2016-01-11 (January 11, 2016)

SIMILAR TO MY 2014 CHEVROLET VOLT, THE STEERING COLUMN STICKS ON HIGHWAYS AT HIGH SPEEDS, IT FEELS LIKE IT CATCHES ON SOMETHING, WHEN TURNING THE WHEEL TO THE RIGHT. BEHAVIOR SEEMS TO HAPPEN WHEN STEERING WHEEL IS STRAIGHT FOR A TIME, THEN WHEN TURNING THE WHEEL, IT CATCHES. THERE WAS A RECALL FOR THAT EXACT BEHAVIOR IN MY VOLT, WHICH WAS CORRECTED WITH RECALL.

Owner-reported narrative. 8,000 miles reported. Look up ODI 10819314 at NHTSA ↗

Owner report 11372718 · 2020-11-02 (November 2, 2020)

SHIFTING THE VEHICLE INTO PARK AND ATTEMPTING TO TURN IT OFF BY HITTING THE POWER BUTTON, YIELDS A WARNING ON THE DIC SAYING "ACTION REQUIRED: SHIFT TO PARK", DESPITE THE SHIFT SELECTOR ALREADY BEING IN PARK. THIS PREVENTS THE VEHICLE FROM BEING TURNED OFF. REQUIRES MULTIPLE ATTEMPTS OF TURNING THE VEHICLE ON AND OFF, AND MOVING OF THE SHIFT SELECTOR TO GET THE CAR TO RECOGNIZE THE VEHICLE IS ACTUALLY IN PARK.

Owner-reported narrative. 82,000 miles reported. Look up ODI 11372718 at NHTSA ↗

Owner report 11622342 · 2024-10-28 (October 28, 2024)

Loss of power and control: Twice over the past two months, the vehicle has died and lost all power and control functions while in motion. The first episode was while my spouse was driving during the day at about 30 MPH. She reports the vehicle made a loud "pop," and then all power to the vehicle, including steering and braking, was lost. After a few minutes, the car restarted and was towed to the dealership. They found no codes and could not replicate the incident, and GM could not provide them with any suggestions. After a month, the car was r…

Owner-reported narrative. Look up ODI 11622342 at NHTSA ↗

Owner report 11747536 · 2026-06-30 (June 30, 2026)

Component Affected: ELECTRICAL SYSTEM/ AIR BAGS: FRONT: PASSENGER SIDE Description of Safety Defect: The Passenger Presence System (PPS) Module / Occupant Sensor Module failed on my 2014 Cadillac ELR, triggering diagnostic code U0170 ("Lost Communication with Passenger Presence Module") And illuminating the "Service Airbag" warning light on the dashboard. Due to this electronic failure, the vehicles supplemental restraint system (STS) has completely disabled the front passenger-side airbag. In the event of a collision, the passenger airbag wil…

Owner-reported narrative. Look up ODI 11747536 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2014

2016

2014: 2; 2016: 0

First model yearSecond model year

Year-by-year records

Cadillac ELR model-year comparison
Model year	Complaints	Recalls	Change in recalls
2014	17	2	Not available
2016	4	0	Not available

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

21 unique complaints in this selection. Analysis snapshot: 2026-10-01.

52.4%Usable mileage11 / 21 records

100.0%Valid incident date21 / 21 records

100.0%Valid filing date21 / 21 records

100.0%Ordered incident and filing dates21 / 21 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2014	2016
Electrical System	635.3% ODI 10809397 · 14,366 mi I HAD A RESET OF THE GAUGE CLUSTER OCCUR WHILE USING STEERING WHEEL CONTROLS TO SEARCH MUSIC ON SD CARD. ISSUE IS THE SAME AS DISCRIBED AT THIS PAGE - HTTP://WWW.AUTOBLOG.COM/2014/02/26/GM-CHEVY-SILVERADO-GMC-SIERRA-PICKUP-GLITCH-COULD-SPARK-RECALL/ - EXCEPT ON ELR. VEHICLE WAS IN MOTION ABOUT 5 MINUTES AFTER STARTING. ON EV POWER. CONDITIONS DRY, TEMPS IN HIGH 40S. I WAS SLOWING FROM 45 TO A STOP IN TRAFFIC WHEN RESET OCCURRED. WAS A MAJOR DISTRACTION SINCE ALL WARNING LIGHTS CAME ON AT ONCE. Look up ODI 10809397 at NHTSA ↗	00.0% No examples available for this selection.
Unknown Or Other	635.3% ODI 10865844 · 23,000 mi CADILLAC CUE SYSTEM AND CENTER STACK SYSTEM FREEZING AND UNRESPONSIVE. THE CADILLAC ELR'S HVAC, NAVIGATION, AUDIO AND OTHER SYSTEM FUNCTIONS ARE ALL CONTROLLED ONLY BY TOUCH SENSITIVE PANEL EITHER IN THE CUE SCREEN OR BELOW IT. WHEN CUE FREEZES OR LAGS AS IT OFTEN DOES THIS CAUSES A DANGEROUS OCCURRENCE WHERE THE DRIVER MUST DIVERT ATTENTION FROM THE ROAD TO OPERATE THE CAR'S SYSTEM. WHILE ON MY NORMAL COMMUTE THIS MORNING I WENT TO ADJUST MY AIR CONDITIONING WHEN THE SYSTEM FROZE. I WAITED FOR THE SYSTEM TO CATCH UP OR UN-FREEZE AND AS THE … Look up ODI 10865844 at NHTSA ↗	00.0% No examples available for this selection.
Air Bags	15.9% ODI 11362731 SERVICE S R S LIGHT STAYS ON NO ACCIDENT IT JUST CAME ON ONE DAY NO ONE WAS SITTING IN THE PASSAGES Look up ODI 11362731 at NHTSA ↗	4100.0% ODI 11632989 An 'amber' airbag malfunction light has illuminated on the instrument panel. The airbag light has since turned 'red'. It is 'red' to this date. The manufacturers guide advises to take the vehicle to the dealer. The authorized Cadillac dealer in our town troubleshot the problem to code 'U0170', 'Lost Communication With Passenger Presence Module'. The dealer advised that the part is no longer available. The needed Part Number is: 23504893. I checked with numerous aftermarket sources for an alternative to the GM part, but no luck. It appears … Look up ODI 11632989 at NHTSA ↗
Fuel/Propulsion System	211.8% ODI 11372718 · 82,000 mi SHIFTING THE VEHICLE INTO PARK AND ATTEMPTING TO TURN IT OFF BY HITTING THE POWER BUTTON, YIELDS A WARNING ON THE DIC SAYING "ACTION REQUIRED: SHIFT TO PARK", DESPITE THE SHIFT SELECTOR ALREADY BEING IN PARK. THIS PREVENTS THE VEHICLE FROM BEING TURNED OFF. REQUIRES MULTIPLE ATTEMPTS OF TURNING THE VEHICLE ON AND OFF, AND MOVING OF THE SHIFT SELECTOR TO GET THE CAR TO RECOGNIZE THE VEHICLE IS ACTUALLY IN PARK. Look up ODI 11372718 at NHTSA ↗	00.0% No examples available for this selection.
Power Train	211.8% ODI 10745909 · 3,500 mi TL* THE CONTACT OWNS A 2014 CADILLAC ELR. WHILE DRIVING AT 70 MPH, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500. Look up ODI 10745909 at NHTSA ↗	00.0% No examples available for this selection.
Service Brakes	211.8% ODI 10652668 · 20 mi TL* THE CONTACT OWNS A 2014 CADILLAC ELR. THE CONTACT STATED THAT WHILE PARKED ON A SLIGHT HILL, THE VEHICLE WAS SHIFTED OUT OF PARK AND STARTED TO DRIFT DOWN THE HIL IN REVERSEL. THE CONTACT STATED THAT BRAKES FAILED TO STOP AND THE VEHICLE CRASHED INTO A TELEPHONE POLE. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE. THE FAILURE MILEAGE ON THE VEHICLE WAS 20. THE VIN WAS NOT MADE AVAILABLE. Look up ODI 10652668 at NHTSA ↗	00.0% No examples available for this selection.
Air Bags:Sensor:Occupant Classification:Front Passenger	00.0% No examples available for this selection.	125.0% ODI 11726885 The passenger occupancy sensor has failed on my 2016 ELR after 14k miles. The part is no longer available (23504893). I've inquired with General Motors and they said they could not help me. This seems to be a 1year only part used only on the Cadillac ELR. I believe this is an integral part of the Air Bag safety system in my vehicle and that the passenger seat is no longer safe for passengers. Look up ODI 11726885 at NHTSA ↗
Forward Collision Avoidance: Automatic Emergency Braking	15.9% ODI 11628984 The vehicle lost all power while driving; this has occurred four times between August 2024 and November 2024. Without warning, the vehicle loses power, including brakes, steering, lights, warning flashers, doors, etc., all power goes away. This has occurred three times during the day and once at night, creating a hazard for myself and other drivers. The vehicle has been towed to the dealership three times, where it restarts. There are no codes to be found and GM is uncertain of what to do. Look up ODI 11628984 at NHTSA ↗	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	Too few reports for a range	31,500 mi	4 (sparse)	ODI 10809397 · 14,366 mi I HAD A RESET OF THE GAUGE CLUSTER OCCUR WHILE USING STEERING WHEEL CONTROLS TO SEARCH MUSIC ON SD CARD. ISSUE IS THE SAME AS DISCRIBED AT THIS PAGE - HTTP://WWW.AUTOBLOG.COM/2014/02/26/GM-CHEVY-SILVERADO-GMC-SIERRA-PICKUP-GLITCH-COULD-SPARK-RECALL/ - EXCEPT ON ELR. VEHICLE WAS IN MOTION ABOUT 5 MINUTES AFTER STARTING. ON EV POWER. CONDITIONS DRY, TEMPS IN HIGH 40S. I WAS SLOWING FROM 45 TO A STOP IN TRAFFIC WHEN RESET OCCURRED. WAS A MAJOR DISTRACTION SINCE ALL WARNING LIGHTS CAME ON AT ONCE. Look up ODI 10809397 at NHTSA ↗ ODI 11154491 · 35,500 mi THE TOUCHSCREEN IS FAILING. PARTS OF THE SCREEN NO LONGER RESPOND TO TOUCH. THIS AFFECTS THE RADIO, GPS, DEFROSTER, HEAT, AIR CONDITIONING, CAR SYSTEM CONFIGURATION, ETC. Look up ODI 11154491 at NHTSA ↗ ODI 11307290 · 27,500 mi CADILLAC CUE SYSTEM SCREEN HAS DEVELOPED DEAD SPOTS WITHOUT WARNING. UNABLE TO FIND WORK AROUND TO TURN ON PARTS OF VENTILATION SYSTEM, STEREO, NAVIGATION, AND CHARGING SYSTEMS. Look up ODI 11307290 at NHTSA ↗
Unknown Or Other	Too few reports for a range	17,150 mi	2 (sparse)	ODI 10865844 · 23,000 mi CADILLAC CUE SYSTEM AND CENTER STACK SYSTEM FREEZING AND UNRESPONSIVE. THE CADILLAC ELR'S HVAC, NAVIGATION, AUDIO AND OTHER SYSTEM FUNCTIONS ARE ALL CONTROLLED ONLY BY TOUCH SENSITIVE PANEL EITHER IN THE CUE SCREEN OR BELOW IT. WHEN CUE FREEZES OR LAGS AS IT OFTEN DOES THIS CAUSES A DANGEROUS OCCURRENCE WHERE THE DRIVER MUST DIVERT ATTENTION FROM THE ROAD TO OPERATE THE CAR'S SYSTEM. WHILE ON MY NORMAL COMMUTE THIS MORNING I WENT TO ADJUST MY AIR CONDITIONING WHEN THE SYSTEM FROZE. I WAITED FOR THE SYSTEM TO CATCH UP OR UN-FREEZE AND AS THE … Look up ODI 10865844 at NHTSA ↗ ODI 10872485 · 11,300 mi MOLD IN AIR CONDITIONING EVAPORATOR GOT ME SICK. TREATMENT BY DEALER SENT ME TO THE HOSPITAL COUGHING & SPITING-UP BLOOD! VERY SICK FROM EXPOSURES. GM TSB 99-01-39-004H CLEARLY SHOWS THIS IS A COMMON PROBLEM. CAR HAS BEEN AT THE DEALER SINCE 3/24/2016 & THEY ARE DENYING CHEMICAL ODOR THAT TWO INSPECTORS HAVE ALREADY VERIFIED. NHTSA HAS DONE NOTHING ABOUT THIS DANGEROUS TSB. WHY? UPDATED 04/03/2017*JS Look up ODI 10872485 at NHTSA ↗
Fuel/Propulsion System	Too few reports for a range	82,000 mi	1 (sparse)	ODI 11372718 · 82,000 mi SHIFTING THE VEHICLE INTO PARK AND ATTEMPTING TO TURN IT OFF BY HITTING THE POWER BUTTON, YIELDS A WARNING ON THE DIC SAYING "ACTION REQUIRED: SHIFT TO PARK", DESPITE THE SHIFT SELECTOR ALREADY BEING IN PARK. THIS PREVENTS THE VEHICLE FROM BEING TURNED OFF. REQUIRES MULTIPLE ATTEMPTS OF TURNING THE VEHICLE ON AND OFF, AND MOVING OF THE SHIFT SELECTOR TO GET THE CAR TO RECOGNIZE THE VEHICLE IS ACTUALLY IN PARK. Look up ODI 11372718 at NHTSA ↗
Power Train	Too few reports for a range	42,750 mi	2 (sparse)	ODI 10745909 · 3,500 mi TL* THE CONTACT OWNS A 2014 CADILLAC ELR. WHILE DRIVING AT 70 MPH, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500. Look up ODI 10745909 at NHTSA ↗ ODI 11372718 · 82,000 mi SHIFTING THE VEHICLE INTO PARK AND ATTEMPTING TO TURN IT OFF BY HITTING THE POWER BUTTON, YIELDS A WARNING ON THE DIC SAYING "ACTION REQUIRED: SHIFT TO PARK", DESPITE THE SHIFT SELECTOR ALREADY BEING IN PARK. THIS PREVENTS THE VEHICLE FROM BEING TURNED OFF. REQUIRES MULTIPLE ATTEMPTS OF TURNING THE VEHICLE ON AND OFF, AND MOVING OF THE SHIFT SELECTOR TO GET THE CAR TO RECOGNIZE THE VEHICLE IS ACTUALLY IN PARK. Look up ODI 11372718 at NHTSA ↗
Service Brakes	Too few reports for a range	32,510 mi	2 (sparse)	ODI 10652668 · 20 mi TL* THE CONTACT OWNS A 2014 CADILLAC ELR. THE CONTACT STATED THAT WHILE PARKED ON A SLIGHT HILL, THE VEHICLE WAS SHIFTED OUT OF PARK AND STARTED TO DRIFT DOWN THE HIL IN REVERSEL. THE CONTACT STATED THAT BRAKES FAILED TO STOP AND THE VEHICLE CRASHED INTO A TELEPHONE POLE. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE. THE FAILURE MILEAGE ON THE VEHICLE WAS 20. THE VIN WAS NOT MADE AVAILABLE. Look up ODI 10652668 at NHTSA ↗ ODI 11142883 · 65,000 mi WHEN USING THE BRAKES; SMALL BUMPS CAN TRIGGER THE ABS SYSTEM TO INTERVENE UNNECESSARILY, CAUSING THE CAR TO LOSE SIGNIFICANT GROUND WHEN BRAKING, THIS CAN BE CATASTROPHIC EVEN AT LOW SPEEDS. THIS IS AN ISSUE I HAVE EXPERIENCED FIRST HAND IN BOTH THE CADILLAC ELR, AND THE SISTER CAR THE CHEVY VOLT. THIS HAPPENS AT ALL SPEEDS, MOSTLY ON ROADS WITH POTHOLES WHERE THE WHEEL WILL MOMENTARILY LOSE CONTACT WITH THE ROAD. THIS CAN BE RESOLVED IN THE WAY AUDI/VW HAS, THAT INCREASES THE BRAKE PRESSURE ONCE THE ABS SYSTEM IS TRIGGERED TO MAKE UP FOR LOST… Look up ODI 11142883 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	2	None	ODI 11628984 The vehicle lost all power while driving; this has occurred four times between August 2024 and November 2024. Without warning, the vehicle loses power, including brakes, steering, lights, warning flashers, doors, etc., all power goes away. This has occurred three times during the day and once at night, creating a hazard for myself and other drivers. The vehicle has been towed to the dealership three times, where it restarts. There are no codes to be found and GM is uncertain of what to do. Look up ODI 11628984 at NHTSA ↗ ODI 11632989 An 'amber' airbag malfunction light has illuminated on the instrument panel. The airbag light has since turned 'red'. It is 'red' to this date. The manufacturers guide advises to take the vehicle to the dealer. The authorized Cadillac dealer in our town troubleshot the problem to code 'U0170', 'Lost Communication With Passenger Presence Module'. The dealer advised that the part is no longer available. The needed Part Number is: 23504893. I checked with numerous aftermarket sources for an alternative to the GM part, but no luck. It appears … Look up ODI 11632989 at NHTSA ↗
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	1	None	ODI 11684845 Vehicle is producing a "Service Airbag" warning message and red airbag light on the instrument cluster at each start. The problem code 'U0170' is found which correlates to 'Lost Communication With Passenger Presence Module'. The dealer advised that the part is discontinued and no longer available. The needed Part Number is: 23504892 which is a single year, single model only part. I checked with numerous aftermarket sources as well as salvage yards for an alternative to the GM part, but no luck. It appears the part does not exist in the marketp… Look up ODI 11684845 at NHTSA ↗
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	1	None	ODI 11706807 Initial repair of the vehicle was initiated on 9/12/25 due to a dashboard warning message indicating an air bag system fault. The Cadillac dealership was unable to complete the repair during the initial service visit. The vehicle was returned to the dealership in October 2025 and has remained there since that time. The dealership has confirmed that the Air Bag Front Passenger Sensor Kit (Part #23504893) failed following repair of the driver side air bag module. As a result of this failure, the passenger side air bag sensor does not function … Look up ODI 11706807 at NHTSA ↗
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	1	None	ODI 11726885 The passenger occupancy sensor has failed on my 2016 ELR after 14k miles. The part is no longer available (23504893). I've inquired with General Motors and they said they could not help me. This seems to be a 1year only part used only on the Cadillac ELR. I believe this is an integral part of the Air Bag safety system in my vehicle and that the passenger seat is no longer safe for passengers. Look up ODI 11726885 at NHTSA ↗
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	1	None	ODI 11747536 Component Affected: ELECTRICAL SYSTEM/ AIR BAGS: FRONT: PASSENGER SIDE Description of Safety Defect: The Passenger Presence System (PPS) Module / Occupant Sensor Module failed on my 2014 Cadillac ELR, triggering diagnostic code U0170 ("Lost Communication with Passenger Presence Module") And illuminating the "Service Airbag" warning light on the dashboard. Due to this electronic failure, the vehicles supplemental restraint system (STS) has completely disabled the front passenger-side airbag. In the event of a collision, the passenger airbag wil… Look up ODI 11747536 at NHTSA ↗
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2014: 7 complaints · 2016: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2014	2	4	7
2016	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2014	17	0	0
2016	4	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Unknown Or Other	Air Bags	Fuel/Propulsion System	Power Train	Service Brakes	Air Bags:Sensor:Occupant Classification:Front Passenger	Forward Collision Avoidance: Automatic Emergency Braking
Electrical System	—	2 ODI 11622342 Loss of power and control: Twice over the past two months, the vehicle has died and lost all power and control functions while in motion. The first episode was while my spouse was driving during the day at about 30 MPH. She reports the vehicle made a loud "pop," and then all power to the vehicle, including steering and braking, was lost. After a few minutes, the car restarted and was towed to the dealership. They found no codes and could not replicate the incident, and GM could not provide them with any suggestions. After a month, the car was r… Look up ODI 11622342 at NHTSA ↗ ODI 11628984 The vehicle lost all power while driving; this has occurred four times between August 2024 and November 2024. Without warning, the vehicle loses power, including brakes, steering, lights, warning flashers, doors, etc., all power goes away. This has occurred three times during the day and once at night, creating a hazard for myself and other drivers. The vehicle has been towed to the dealership three times, where it restarts. There are no codes to be found and GM is uncertain of what to do. Look up ODI 11628984 at NHTSA ↗	0	2 ODI 11372718 · 82,000 mi SHIFTING THE VEHICLE INTO PARK AND ATTEMPTING TO TURN IT OFF BY HITTING THE POWER BUTTON, YIELDS A WARNING ON THE DIC SAYING "ACTION REQUIRED: SHIFT TO PARK", DESPITE THE SHIFT SELECTOR ALREADY BEING IN PARK. THIS PREVENTS THE VEHICLE FROM BEING TURNED OFF. REQUIRES MULTIPLE ATTEMPTS OF TURNING THE VEHICLE ON AND OFF, AND MOVING OF THE SHIFT SELECTOR TO GET THE CAR TO RECOGNIZE THE VEHICLE IS ACTUALLY IN PARK. Look up ODI 11372718 at NHTSA ↗ ODI 11622342 Loss of power and control: Twice over the past two months, the vehicle has died and lost all power and control functions while in motion. The first episode was while my spouse was driving during the day at about 30 MPH. She reports the vehicle made a loud "pop," and then all power to the vehicle, including steering and braking, was lost. After a few minutes, the car restarted and was towed to the dealership. They found no codes and could not replicate the incident, and GM could not provide them with any suggestions. After a month, the car was r… Look up ODI 11622342 at NHTSA ↗	1 ODI 11372718 · 82,000 mi SHIFTING THE VEHICLE INTO PARK AND ATTEMPTING TO TURN IT OFF BY HITTING THE POWER BUTTON, YIELDS A WARNING ON THE DIC SAYING "ACTION REQUIRED: SHIFT TO PARK", DESPITE THE SHIFT SELECTOR ALREADY BEING IN PARK. THIS PREVENTS THE VEHICLE FROM BEING TURNED OFF. REQUIRES MULTIPLE ATTEMPTS OF TURNING THE VEHICLE ON AND OFF, AND MOVING OF THE SHIFT SELECTOR TO GET THE CAR TO RECOGNIZE THE VEHICLE IS ACTUALLY IN PARK. Look up ODI 11372718 at NHTSA ↗	0	0	1 ODI 11628984 The vehicle lost all power while driving; this has occurred four times between August 2024 and November 2024. Without warning, the vehicle loses power, including brakes, steering, lights, warning flashers, doors, etc., all power goes away. This has occurred three times during the day and once at night, creating a hazard for myself and other drivers. The vehicle has been towed to the dealership three times, where it restarts. There are no codes to be found and GM is uncertain of what to do. Look up ODI 11628984 at NHTSA ↗
Unknown Or Other	2 ODI 11622342 Loss of power and control: Twice over the past two months, the vehicle has died and lost all power and control functions while in motion. The first episode was while my spouse was driving during the day at about 30 MPH. She reports the vehicle made a loud "pop," and then all power to the vehicle, including steering and braking, was lost. After a few minutes, the car restarted and was towed to the dealership. They found no codes and could not replicate the incident, and GM could not provide them with any suggestions. After a month, the car was r… Look up ODI 11622342 at NHTSA ↗ ODI 11628984 The vehicle lost all power while driving; this has occurred four times between August 2024 and November 2024. Without warning, the vehicle loses power, including brakes, steering, lights, warning flashers, doors, etc., all power goes away. This has occurred three times during the day and once at night, creating a hazard for myself and other drivers. The vehicle has been towed to the dealership three times, where it restarts. There are no codes to be found and GM is uncertain of what to do. Look up ODI 11628984 at NHTSA ↗	—	0	1 ODI 11622342 Loss of power and control: Twice over the past two months, the vehicle has died and lost all power and control functions while in motion. The first episode was while my spouse was driving during the day at about 30 MPH. She reports the vehicle made a loud "pop," and then all power to the vehicle, including steering and braking, was lost. After a few minutes, the car restarted and was towed to the dealership. They found no codes and could not replicate the incident, and GM could not provide them with any suggestions. After a month, the car was r… Look up ODI 11622342 at NHTSA ↗	0	0	0	1 ODI 11628984 The vehicle lost all power while driving; this has occurred four times between August 2024 and November 2024. Without warning, the vehicle loses power, including brakes, steering, lights, warning flashers, doors, etc., all power goes away. This has occurred three times during the day and once at night, creating a hazard for myself and other drivers. The vehicle has been towed to the dealership three times, where it restarts. There are no codes to be found and GM is uncertain of what to do. Look up ODI 11628984 at NHTSA ↗
Air Bags	0	0	—	0	0	0	1 ODI 11726885 The passenger occupancy sensor has failed on my 2016 ELR after 14k miles. The part is no longer available (23504893). I've inquired with General Motors and they said they could not help me. This seems to be a 1year only part used only on the Cadillac ELR. I believe this is an integral part of the Air Bag safety system in my vehicle and that the passenger seat is no longer safe for passengers. Look up ODI 11726885 at NHTSA ↗	0
Fuel/Propulsion System	2 ODI 11372718 · 82,000 mi SHIFTING THE VEHICLE INTO PARK AND ATTEMPTING TO TURN IT OFF BY HITTING THE POWER BUTTON, YIELDS A WARNING ON THE DIC SAYING "ACTION REQUIRED: SHIFT TO PARK", DESPITE THE SHIFT SELECTOR ALREADY BEING IN PARK. THIS PREVENTS THE VEHICLE FROM BEING TURNED OFF. REQUIRES MULTIPLE ATTEMPTS OF TURNING THE VEHICLE ON AND OFF, AND MOVING OF THE SHIFT SELECTOR TO GET THE CAR TO RECOGNIZE THE VEHICLE IS ACTUALLY IN PARK. Look up ODI 11372718 at NHTSA ↗ ODI 11622342 Loss of power and control: Twice over the past two months, the vehicle has died and lost all power and control functions while in motion. The first episode was while my spouse was driving during the day at about 30 MPH. She reports the vehicle made a loud "pop," and then all power to the vehicle, including steering and braking, was lost. After a few minutes, the car restarted and was towed to the dealership. They found no codes and could not replicate the incident, and GM could not provide them with any suggestions. After a month, the car was r… Look up ODI 11622342 at NHTSA ↗	1 ODI 11622342 Loss of power and control: Twice over the past two months, the vehicle has died and lost all power and control functions while in motion. The first episode was while my spouse was driving during the day at about 30 MPH. She reports the vehicle made a loud "pop," and then all power to the vehicle, including steering and braking, was lost. After a few minutes, the car restarted and was towed to the dealership. They found no codes and could not replicate the incident, and GM could not provide them with any suggestions. After a month, the car was r… Look up ODI 11622342 at NHTSA ↗	0	—	1 ODI 11372718 · 82,000 mi SHIFTING THE VEHICLE INTO PARK AND ATTEMPTING TO TURN IT OFF BY HITTING THE POWER BUTTON, YIELDS A WARNING ON THE DIC SAYING "ACTION REQUIRED: SHIFT TO PARK", DESPITE THE SHIFT SELECTOR ALREADY BEING IN PARK. THIS PREVENTS THE VEHICLE FROM BEING TURNED OFF. REQUIRES MULTIPLE ATTEMPTS OF TURNING THE VEHICLE ON AND OFF, AND MOVING OF THE SHIFT SELECTOR TO GET THE CAR TO RECOGNIZE THE VEHICLE IS ACTUALLY IN PARK. Look up ODI 11372718 at NHTSA ↗	0	0	0
Power Train	1 ODI 11372718 · 82,000 mi SHIFTING THE VEHICLE INTO PARK AND ATTEMPTING TO TURN IT OFF BY HITTING THE POWER BUTTON, YIELDS A WARNING ON THE DIC SAYING "ACTION REQUIRED: SHIFT TO PARK", DESPITE THE SHIFT SELECTOR ALREADY BEING IN PARK. THIS PREVENTS THE VEHICLE FROM BEING TURNED OFF. REQUIRES MULTIPLE ATTEMPTS OF TURNING THE VEHICLE ON AND OFF, AND MOVING OF THE SHIFT SELECTOR TO GET THE CAR TO RECOGNIZE THE VEHICLE IS ACTUALLY IN PARK. Look up ODI 11372718 at NHTSA ↗	0	0	1 ODI 11372718 · 82,000 mi SHIFTING THE VEHICLE INTO PARK AND ATTEMPTING TO TURN IT OFF BY HITTING THE POWER BUTTON, YIELDS A WARNING ON THE DIC SAYING "ACTION REQUIRED: SHIFT TO PARK", DESPITE THE SHIFT SELECTOR ALREADY BEING IN PARK. THIS PREVENTS THE VEHICLE FROM BEING TURNED OFF. REQUIRES MULTIPLE ATTEMPTS OF TURNING THE VEHICLE ON AND OFF, AND MOVING OF THE SHIFT SELECTOR TO GET THE CAR TO RECOGNIZE THE VEHICLE IS ACTUALLY IN PARK. Look up ODI 11372718 at NHTSA ↗	—	0	0	0
Service Brakes	0	0	0	0	0	—	0	0
Air Bags:Sensor:Occupant Classification:Front Passenger	0	0	1 ODI 11726885 The passenger occupancy sensor has failed on my 2016 ELR after 14k miles. The part is no longer available (23504893). I've inquired with General Motors and they said they could not help me. This seems to be a 1year only part used only on the Cadillac ELR. I believe this is an integral part of the Air Bag safety system in my vehicle and that the passenger seat is no longer safe for passengers. Look up ODI 11726885 at NHTSA ↗	0	0	0	—	0
Forward Collision Avoidance: Automatic Emergency Braking	1 ODI 11628984 The vehicle lost all power while driving; this has occurred four times between August 2024 and November 2024. Without warning, the vehicle loses power, including brakes, steering, lights, warning flashers, doors, etc., all power goes away. This has occurred three times during the day and once at night, creating a hazard for myself and other drivers. The vehicle has been towed to the dealership three times, where it restarts. There are no codes to be found and GM is uncertain of what to do. Look up ODI 11628984 at NHTSA ↗	1 ODI 11628984 The vehicle lost all power while driving; this has occurred four times between August 2024 and November 2024. Without warning, the vehicle loses power, including brakes, steering, lights, warning flashers, doors, etc., all power goes away. This has occurred three times during the day and once at night, creating a hazard for myself and other drivers. The vehicle has been towed to the dealership three times, where it restarts. There are no codes to be found and GM is uncertain of what to do. Look up ODI 11628984 at NHTSA ↗	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

4 patterns with matching reports.

Warning lights and dashboard alerts

3 mentions · 14.3% of complaints

Median mileage: 14,366 mi (1 usable records).

ODI 10809397 · 14,366 mi

Look up ODI 10809397 at NHTSA ↗

ODI 11747536

Look up ODI 11747536 at NHTSA ↗

ODI 11706807

Initial repair of the vehicle was initiated on 9/12/25 due to a dashboard warning message indicating an air bag system fault. The Cadillac dealership was unable to complete the repair during the initial service visit. The vehicle was returned to the dealership in October 2025 and has remained there since that time. The dealership has confirmed that the Air Bag Front Passenger Sensor Kit (Part #23504893) failed following repair of the driver side air bag module. As a result of this failure, the passenger side air bag sensor does not function …

Look up ODI 11706807 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

1 mentions · 4.8% of complaints

Median mileage: 20 mi (1 usable records).

ODI 10652668 · 20 mi

Look up ODI 10652668 at NHTSA ↗

Matching rule

Stalling or loss of power

1 mentions · 4.8% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11622342

Look up ODI 11622342 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

1 mentions · 4.8% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11622342

Look up ODI 11622342 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b