Auto Recall Watch
U.S. public vehicle records

2021 Cadillac ESCALADE ESV problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

71 owner complaints analyzed

10 distinct recall campaigns

69,608 mi median reported failure mileage

Scope: 2021 model year. Data updated: . 11 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 51 of 71 complaints (71.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation1014.1%
Electrical and battery issues811.3%
Transmission and shifting57.0%
Braking behavior34.2%
Fuel system concerns34.2%
Steering behavior22.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
51
Power Train
12
Electrical System
11
Engine And Engine Cooling
7
Fuel/Propulsion System
6
Service Brakes
4
Seat Belts
2
Unknown Or Other
2
Component breakdown data
CategoryCount
Engine51
Power Train12
Electrical System11
Engine And Engine Cooling7
Fuel/Propulsion System6
Service Brakes4
Seat Belts2
Unknown Or Other2

Engine: 51; Power Train: 12; Electrical System: 11; Engine And Engine Cooling: 7; Fuel/Propulsion System: 6; Service Brakes: 4; Seat Belts: 2; Unknown Or Other: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
3
50,000 to 74,999
3
75,000 to 99,999
2
100,000 to 149,999
2
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9993
50,000 to 74,9993
75,000 to 99,9992
100,000 to 149,9992
150,000 and above0

Under 25,000: 1; 25,000 to 49,999: 3; 50,000 to 74,999: 3; 75,000 to 99,999: 2; 100,000 to 149,999: 2; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (3). 60 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2021
2
2022
8
2023
3
2024
3
2025
34
2026
21
Complaints over time data
CategoryCount
20212
20228
20233
20243
202534
202621

2021: 2; 2022: 8; 2023: 3; 2024: 3; 2025: 34; 2026: 21

Pattern summary

Engine leads the component reports. Engine operation appears in 10 complaint narratives. Electrical and battery issues appears in 8 complaint narratives. Transmission and shifting appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11498437 · 2022-12-21 (December 21, 2022)

The contact owns a 2021 Cadillac Escalade ESV. The contact stated while her husband was driving 15 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the electrical system and engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 33,000.

Owner-reported narrative. 33,000 miles reported. Look up ODI 11498437 at NHTSA ↗

Owner report 11618875 · 2024-10-09 (October 9, 2024)

The contact owns a 2021 Cadillac Escalade ESV. The contact stated while driving approximately 40 MPH, the vehicle suddenly lost automotive power and decelerated before stalling. The vehicle was unable to be restarted and was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 25,000.

Owner-reported narrative. 25,000 miles reported. Look up ODI 11618875 at NHTSA ↗

Owner report 11468075 · 2022-06-07 (June 7, 2022)

Bought one of only 4 available in the entire USA. Flew to Atlanta to drive it back to CA 11 weeks ago. Since then it’s been at dealership 5 times for a total of 9 weeks for an electrical ghost they can’t fix! Cost us over $60,000 in income this month and paying approx $1500 month insurance while it sits there in a workshop with no resolution. Now working with GM and the BBB. Summary below: ISSUE - only at low speeds, idling, or at start up the car suddenly throws on the heater, service lights going off like lights on the Vegas strip of w…

Owner-reported narrative. Look up ODI 11468075 at NHTSA ↗

Owner report 11498049 · 2022-12-19 (December 19, 2022)

Back in August of 2022 my 2021 Cadillac Escalade started having severe engine roughness, a check engine light, and an error saying that most of the collision safety features had been disabled. I was able to limp the vehicle into a GMC dealer who informed me that Cadillac had received a bad shipment of lifters and that one or more of the lifters had broken. When the vehicle detects an engine problem, it apparently disables most systems in the car. The GMC deal had the car for weeks trying to repair. They told me that Cadillac only authorized…

Owner-reported narrative. Look up ODI 11498049 at NHTSA ↗

Owner report 11572391 · 2024-02-16 (February 16, 2024)

I had my 2021 Cadillac Escalade esv vehicle service twice at the dealership of purchase regarding the vehicle gear shifting on its own and dragging. The service advisor said they couldn’t find a problem with the vehicle. He told bring it back if it does it again. [XXX] the problem occurred twice in one day. I thought maybe I had bumped it out of gear inadvertently. I started looking down every time I touched the gear shift to assure it was the correct setting. I booked appointment service via my phone 2/11/24 for [XXX] service. I was at the c…

Owner-reported narrative. Look up ODI 11572391 at NHTSA ↗

Owner report 11431952 · 2021-09-07 (September 7, 2021)

At 3,000 miles on this new car, the motor began to rattle, shake, and then heat up to 240-260 degrees when the dashboard flashed and the vehicle and lights turned off. The brakes were not powered and because I was towing a trailer at night, I nearly crashed. My wife and 5 children were in the car with me. I have since learned that there is a major problem with these new Cadillacs, but if I would have know the motor was going to grenade and then turn off the car, I would not have spent $110,000 on this car.

Owner-reported narrative. Look up ODI 11431952 at NHTSA ↗

Owner report 11687877 · 2025-09-17 (September 17, 2025)

Car died in the middle of road. You pump the gas, nothing. This happened twice. Once at about 30000 miles and then at 60000 miles. The dealer had to replace a module or electrical box for fuel pump.

Owner-reported narrative. Look up ODI 11687877 at NHTSA ↗

Owner report 11757312 · 2026-08-16 (August 16, 2026)

Bought vehicle brand new in 2021 took delivery in 2022. Had to have a full transmission replacement and radiator that was cracked replaced at 30,000 miles. Over the next few years have had fuel delivery issues due to fuel pump. This fuel pump was not fixed. As of this year 2026 i've had the vehicle in the shop just shy of every single month. I have had a thermostat sensor that caused the engine fan to go into high RPM causing limp mode on the freeway with a family of 5 in the vehicle. Ive had breaks replaced and not mounted correctly. Additiona…

Owner-reported narrative. Look up ODI 11757312 at NHTSA ↗

Owner report 11712702 · 2026-01-22 (January 22, 2026)

The steering wheel locked up and the car shifted. I was unable to control the steering wheel it caused a crash

Owner-reported narrative. Look up ODI 11712702 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

71 unique complaints in this selection. Analysis snapshot: 2026-10-01.

15.5%Usable mileage11 / 71 records
100.0%Valid incident date71 / 71 records
100.0%Valid filing date71 / 71 records
100.0%Ordered incident and filing dates71 / 71 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
133.3%
ODI 11161986 · 93,875 mi

DRIVING NORMAL ON A CITY STREET FOR ABOUT ONE HOUR WITHOUT ANY WARNING THE VEHICLE STARTED ACTING STRANGE, THE DOORS LOCKED AND UNLOCKED, THE AC& HTG CAME ON, HTG&FAN FOR THE SEATS CAME ON, CLOCK BLINKED, NAVIGATION SCREEN BLINKED ON AND OFF, THE VEHICLE SOUNDED AS THOUGH IT WOULD ACCELERATE AND THEN HESITATE, IT DID THIS AT LEAST 4 TIMES, I NOTICED UPON BRAKING EACH TIME AFTER THE STRANGE OCCURRENCES THE VEHICLE APPEARED TO RUN OKAY, BUT ONLY WHILE BREAKING. AFTER THIS OCCURRED FOR ABOUT ONE MILE, THE STRANGE OCCURRENCES STOPPED AND THE VEHICL…

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150.0%
ODI 11549324 · 130,000 mi

The contact owns a 2013 Cadillac Escalade ESV. The contact stated while driving approximately 15 MPH and depressing the accelerator pedal, the vehicle failed to switch into V-8 mode. The contact stated that the engine started making an abnormal knocking sound. There was no warning light illuminated. The vehicle was taken to a an independent mechanic, where it was diagnosed that the lifters had collapsed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the independent mechanic, wh…

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0Unavailable

No examples available for this selection.

225.0%
ODI 11151544 · 67,000 mi

EXHAUST GAS ENTERS CABIN WHENEVER STATIONARY. EVEN AT BRIEF TRAFFIC SIGNALS, FUMES QUICKLY ENTER VEHICLE. CAR IS LESS THAN 4 YEARS OLD.

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00.0%

No examples available for this selection.

1026.3%
ODI 11256794 · 42,450 mi

CAR IS VIBRATING WHEN YOU STOP IN TRAFFIC LIGHTS IT FILLS VERY UNCOMFORTABLE . I TOOK THE CAR TO THE DEALERSHIP THEY DIDN'T DO ANYTHING AND 2ND PROBLEM IS STEERING WHEEL IT GIVES METAL KNOCKIN NOISE ON THE ROAD BUMPS

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960.0%
ODI 11374230

ENGINE STOP WORKING HAD TO REPLACE WHOLE ENGINE

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2058.8%
ODI 11456785

Vehicle caught on fire while owner was driving. Owner reported small puff of black smoke prior to fire.

Look up ODI 11456785 at NHTSA ↗

1463.6%
ODI 11639250

We had a catastrophic engine failure when it seized up due to the rod bearing wear issue I read yesterday that your agency was investigating. I was told I need a new engine by my mechanic. Please reach out if you need more information. [XXX][XXX]

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5171.8%
ODI 11427136

2021 CADILLAC ESCALADE. CONSUMER WRITES IN REGARDS T0 ENGINE FAILURE.

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4376.8%
ODI 11507759 · 9,635 mi

The contact owns a 2022 Cadillac Escalade ESV. The contact stated while driving 70 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact stated he was unable to restart or move the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the driver’s side rear brake harness to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 9,635.

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6270.5%
ODI 11541111 · 700 mi

The contact owns a 2023 Cadillac Escalade ESV. The contact stated that while driving approximately 55 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that a software update was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The f…

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1463.6%
ODI 11635435

I have a 6 month old Escalade with approximately 7,000 miles. On Wednesday, 01/08/2025, I was driving on a highway with my son, going approximately 65 mph when my car display suddenly alerted "Going into Neutral". I had moments to get to the shoulder before my car stopped. I then turned my car off and attempted to restart it. The engine would not turn on and I could not get the car out of park (not even into neutral). Following an over 4 hour wait to be towed to the nearest Cadillac Dealership, when my husband described what had happened, …

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753.8%
ODI 11653610 · 5,200 mi

The contact owns a 2025 Cadillac Escalade ESV. The contact stated that while starting the vehicle, the contact heard a ticking sound coming from the engine compartment. There was no warning light illuminated. The contact stated that the headlights were inoperable. The contact stated that the headlights failed to function properly and turn on. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 5,200.

Look up ODI 11653610 at NHTSA ↗

10100.0%
ODI 11717734

I had been traveling on the freeway for about 3 hours when I decided to exit for a quick stop. While on the exit ramp, I was stopped about six cars back from the traffic light. When the cars inched forward I went to do the same and noticed there was no movement when I took my foot off the break. I pushed on the gas a little bit more than I normally would have to, and the car eventually jerked forward causing me to have to slam on the brakes. I turned off the auto start-stop feature at this point. The other cars inched forward again a moment lat…

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Power Train
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

112.5%
ODI 11075968 · 40,000 mi

MY 2015 CADILLAC ESCALADE HAS BEEN IN THE SHOP FOR 50+ DAYS SINCE PURCHASING IN 2015 FOR DEFECTIVE BRAKES, TRANSMISSION, TRIM, TECHNOLOGY, CHASSIS, ELECTRICAL, AND HVAC. I HAVE CONTACTED GM AND THEY DON'T WANT TO REPURCHASE THE VEHICLE. THE VEHICLE IS CONSTANTLY IN THE SHOP FOR PROBLEMS AND IT IS NOT A VEHICLE THAT SHOULD BE OPERATED ON PUBLIC ROADWAYS. NUMEROUS PARTS OF MY TRANSMISSION HAVE BEEN REPLACED/REPROGRAMMED/REBUILT BEFORE DUE TO DEFECTS IN DESIGN AND BUILD QUALITY. THE TRANSMISSION CONSISTENTLY VIBRATES, JERKS AND SHUTTERS WHEN DRIVI…

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533.3%
ODI 10956879 · 5,590 mi

THE GEARS SHIFT ABRUPTLY. WHEN TAKING OFF THE GEARS WILL SHIFT HARD THAT IT FEELS AS IF SOMETHING HEAVY IS DROPPING IN THE ENGINE. TOOK VEHICLE TO DEALERSHIP THREE TIMES WITH SAME PROBLEM. TOMORROW WILL BE FOURTH TIME WITH SAME ABRUPT SHIFTING PROBLEM FOR A TOTAL OF 4 TIMES. AFTER DEALERSHIP TRIES TO FIX IT IT OPERATES WELL FOR ABOUT TWO TO THREE MONTHS AND THEN THE PROBLEM STARTS AGAIN. ALSO, THE VEHICLE HAS LOST ALL POWER TWICE NOW, BATTERY DEAD, DEAD, DEAD. WHEN ATTEMPTING TO TURN ON THE LIGHTS BLINK QUICKLY, MULTIPLE TIMES BUT IT DOES NOT …

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923.7%
ODI 11256794 · 42,450 mi

CAR IS VIBRATING WHEN YOU STOP IN TRAFFIC LIGHTS IT FILLS VERY UNCOMFORTABLE . I TOOK THE CAR TO THE DEALERSHIP THEY DIDN'T DO ANYTHING AND 2ND PROBLEM IS STEERING WHEEL IT GIVES METAL KNOCKIN NOISE ON THE ROAD BUMPS

Look up ODI 11256794 at NHTSA ↗

16.7%
ODI 11657858 · 104,107 mi

The contact owns a 2018 Cadillac Escalade ESV. The contact stated that while driving at various speeds, the steering wheel was stiff, and the vehicle lost automotive power and failed to exceed 35 MPH while driving. The contact stated that occasionally the vehicle failed to properly shift to driver(D) from park(P). The contact stated that the check engine, low oil pressure, and TPMS warning lights remained illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine had failed…

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926.5%
ODI 11638710

Vehicle will stall when driving. Alarm sounds and engine will shut down. I can shift the car into neutral and it will re-start. I understand that this issue of stalling can damage the engine beyond repair. I believe this engine is under investigation by the NHTSA. The shop that serviced my transmission warned me about transmission failure due to what he called a garbage can. A cylinder that is prone to failure.

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29.1%
ODI 11712596

Persistent Engine Failure and Safety Hazards – 2020 Cadillac Escalade ESV 97000 miles The vehicle suffered a major engine failure while traveling at highway speeds. The incident began with a loud mechanical knocking from the engine, followed by a sudden loss of propulsion and the vehicle entering "limp mode." Both the Check Engine Light (flashing/solid) and multiple safety system warnings illuminated simultaneously. Diagnostic reports confirmed multiple cylinder misfires. Despite thousands of dollars spent at various independent service center…

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1216.9%
ODI 11455601

The contact owns a 2021 Cadillac Escalade ESV. The contact received notification of NHTSA Campaign Number: 22V036000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11455601 at NHTSA ↗

1221.4%
ODI 11596119

I was driving up a hill passing a semi at 60 MPH. The engine suddenly stopped running without warning. No warning lights, only a restart engine notice. The vehicle rapidly slowed and I was able to pull over to the shoulder without being hit by the semi. Unfortunately the vehicle came to rest at the crest of a large hill, at the end of a merge lane. It was a very dangerous place to stop. Onstar Called the Missouri Highway Patrol, the officer arrived and agreed it was in a very dangerous location and called a local towing company to remo…

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2022.7%
ODI 11492212

Engine light is on solid. Veichile did stall while driving at Highway and vehicle will shake stop at red light. Noise when vehicle moving.

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418.2%
ODI 11654338

My 2024 Cadillac Escalade ESV with 19440 miles on it experienced what I can only assume is a catastrophic engine failure today. On 4/13/2025 while driving around 65MPH on a major highway the vehicle lost all power and turned off. At first I didnt notice the issue until a sound began to go off asking me to turn the engine back on. The vehicle had shut off and forced a neutral shift. This happened in between changing lanes and if I was not a very aware driver this would have caused a major accident. I was able to navigate the vehicle to a turning…

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430.8%
ODI 11712345

1. 6.2L Gasoline Engine.Vehicle available and has been in the shop at least 6 documented times. The 2025 was not part of the recall. GM refuses to tell me if the known engine problems of the recall was fixed on my engine prior to building and delivering the vehicle 2. Engine continues to knock and studder sometimes as if it will shut down. 3. Initial knocking confirmed and mechanics changed our lifters. Problem still exist but GM engineers now say, “operating as designed. Fear for my life and my families life. Can’t trust it. 4. Yes, by…

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110.0%
ODI 11754751

On June 18, 2026, while my nearly new 2026 Cadillac Escalade ESV was being driven on the Ohio Turnpike, the vehicle unexpectedly entered reduced-power or limp mode, lost propulsion, shut off, and would not restart. The vehicle had approximately 2,234 miles. The sudden loss of propulsion and engine shutdown occurred in active highway traffic and created a serious risk of a collision. The vehicle had to be towed from the Ohio Turnpike to Cole Valley Cadillac. Cole Valley Cadillac opened Repair Order 6206894 and determined that the engine requir…

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Electrical System
266.7%
ODI 10721577 · 61,000 mi

DRIVING DOWN THE HIGHWAY AT 65 MPH THE DASH LIGHTS STARTED BLINKING, RADIO WENT ON AND OFF, DOOR LOCKS LOCKED AND UNLOCKED, REVVED THE ENGINE, COOLED SEATS AUTOMATICALLY CAME ON, ALL DASH LIGHTS CAME ON LIKE VEHICLE DIED(BUT NEVER DIED) THEN WENT BACK TO NORMAL FOR ABOUT 10 MILES AND SAME THING WAS REPEATED.THE VEHICLE WAS DRIVEN ANOTHER 50 MILES TO HOME

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150.0%
ODI 10595108

2013 CADILLAC ESCALADE ESV. CONSUMER WRITES IN REGARDS TO VEHICLE KEY IGNITION PROBLEM. *SMD

Look up ODI 10595108 at NHTSA ↗

0Unavailable

No examples available for this selection.

225.0%
ODI 10790680 · 6,000 mi

TL* THE CONTACT OWNS A 2015 CADILLAC ESCALADE ESV. WHILE THE VEHICLE WAS PARKED WITH THE AIR CONDITIONING ACTIVATED, THE HEAT INDEPENDENTLY TURNED ALL THE WAY UP IN THE REAR OF THE VEHICLE WITHOUT WARNING. THE HEAT CAUSED ONE OF THE OCCUPANTS TO PASS OUT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE AND THAT THE COMPUTER HAD TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

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320.0%
ODI 10956879 · 5,590 mi

THE GEARS SHIFT ABRUPTLY. WHEN TAKING OFF THE GEARS WILL SHIFT HARD THAT IT FEELS AS IF SOMETHING HEAVY IS DROPPING IN THE ENGINE. TOOK VEHICLE TO DEALERSHIP THREE TIMES WITH SAME PROBLEM. TOMORROW WILL BE FOURTH TIME WITH SAME ABRUPT SHIFTING PROBLEM FOR A TOTAL OF 4 TIMES. AFTER DEALERSHIP TRIES TO FIX IT IT OPERATES WELL FOR ABOUT TWO TO THREE MONTHS AND THEN THE PROBLEM STARTS AGAIN. ALSO, THE VEHICLE HAS LOST ALL POWER TWICE NOW, BATTERY DEAD, DEAD, DEAD. WHEN ATTEMPTING TO TURN ON THE LIGHTS BLINK QUICKLY, MULTIPLE TIMES BUT IT DOES NOT …

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410.5%
ODI 11286284 · 23,000 mi

IT IS POSSIBLE TO ACCIDENTALLY HIT THE LOCK BOTTOM OF THE KEY FOB WHILE THE VEHICLE IS MOVING AND CAUSE THE MIRRORS TO FOLD. THIS FEATURE SHOULD BE DISABLED AT THE VERY LEAST WHILE THE VEHICLE IS MOVING. WHILE TRAVELING ON THE FREEWAY I ACCIDENTALLY PRESSED THE KEYFOB WHILE IT WAS IN MY POCKET AND THE THE PRESS CAUSED THE MIRRORS TO FOLD IN WHILE I WAS TRAVELING DOWN THE FREEWAY.

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426.7%
ODI 11636771

The vehicle shut off in traffic going 60 MPH. No electric, just off like it was shut off but wasn’t. (Different occasion unknown related 5k miles later) The motor has to be replaced because the piston. Which in return caused the rest of the motor to fail.

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411.8%
ODI 11528007

The Power Step / Running Boards do not operate as intended, especially on the driver's side. They are not deploying or retracting as they should, possibly leading to personal injury, ie. spain ankles, injury to the knees, legs and or backs of individuals, who assume the Power Step has deployed before entering or exiting the vehicle. I am seeking a recall be established concerning this matter, and a class action suit against General Motors be developed immediately. I have had my vehicle inspected, at a dealership, as many owners have, with nothi…

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14.5%
ODI 11736511

Purchased a 2020 Cadillac Escalade Suburban about three months ago from GMC dealership at 8155 Interstate 35, San Antonio, Texas 78224. This vehicle had about 50,000 miles when we bought it. We were not driving the Escalade everyday, we use it occasionally and about a month after we purchased it the battery went dead. Before the battery went completely dead we were on the road one day and we rolled down the window and it would not roll back up, then the back window popped open and it would not shut back down. GMC dealership we bought it from …

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1115.5%
ODI 11498437 · 33,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated while her husband was driving 15 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the electrical system and engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 33,000.

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712.5%
ODI 11520700

4-12-2023 My 8-year-old daughter and I were driving a 2022 CADILLAC ESCALADE esv and were hit by an out-of-control Ford F150 at a speed of 60 miles. The airbag on the car was almost completely driven, and the insurance company told us the total loss. Fortunately, we were all only affected by it. Minor injuries but none of the car's doors were damaged at the time of the accident. My daughter couldn't open and unlock her doors by herself. I couldn't let my daughter climb into the cab and get out of the car with me from the cab. Then the police c…

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910.2%
ODI 11531614

The rear park gridlines are not getting activated. Dealer mentioned that there is a bug in an infotainment system but its been open from last 6-9 months and not resolved. This really affecting my parking ability. This should be a safety concern and should be resolved asap.

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14.5%
ODI 11635435

I have a 6 month old Escalade with approximately 7,000 miles. On Wednesday, 01/08/2025, I was driving on a highway with my son, going approximately 65 mph when my car display suddenly alerted "Going into Neutral". I had moments to get to the shoulder before my car stopped. I then turned my car off and attempted to restart it. The engine would not turn on and I could not get the car out of park (not even into neutral). Following an over 4 hour wait to be towed to the nearest Cadillac Dealership, when my husband described what had happened, …

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323.1%
ODI 11653610 · 5,200 mi

The contact owns a 2025 Cadillac Escalade ESV. The contact stated that while starting the vehicle, the contact heard a ticking sound coming from the engine compartment. There was no warning light illuminated. The contact stated that the headlights were inoperable. The contact stated that the headlights failed to function properly and turn on. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 5,200.

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330.0%
ODI 11721226

Engine lost power on steep grade hill with kids in the car on our way to Tahoe putting us all at risk

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Air Bags
133.3%
ODI 11414478

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CADILLAC ESCALADE ESV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MALOUF CADILLAC (1975 US-1, NORTH BRUNSWICK TOWNSHIP, NJ 08902) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN…

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00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

12.6%
ODI 11542217

We were hit from the side, in the front part of the drivers door at between 35-45 mph, by someone who ran a red light as we were turning right. The force rammed us head on into a telephone pole. The impact of the pole was just shy of the middle of the front bumper. None of the airbags deployed.Emergency personnel were shocked they hadn’t given the severity of the case and the double impact.

Look up ODI 11542217 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

418.2%
ODI 11384282

DRIVING 94 WEST BOUND JUMPED OFF MY SEAT AND REMEMBERED I DIDN'T JUST HIT ANYTHING ON THE ROAD. TIRE PASSED ME AND SEATBELT STRANGLED ME WHEN IT PULLED. GRABBED AHOLD OF STEERING WHEEL AND MADE SURE NOT TO HIT ANY OBJECTS OR ANYONE. SOMETHING HIT MY FACE AND GOT DISCOMBOBULATED FROM THE SEATBELT. HAD TO REMEMBER THAT I NEEDED TO UNBUCKLE SEATBELT. ALL AIRBAGS DEPLOYED EXCEPT STEERING WHEEL AIRBAG VEHICLE WAS FLIPPED. CRAWLED OUT OF THE VEHICLE PICKED UP BY AMBULANCE TO HOSPITAL. NOT ON MY RIGHT TEMPLE WE'R WENT DOWN, DISCHARGED AND LOSS OF THE …

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

11.1%
ODI 11711991

My vehicle experienced a catastrophic engine failure requiring full engine replacement after a recall remedy (oil change with thicker oil) was performed and the vehicle passed the pico test. Engine symptoms became more pronounced after the oil change. In addition, the vehicle has experienced repeated steering system abnormalities requiring multiple repairs, including replacement of airbag-related components and the entire steering column, with abnormal steering noise persisting afterward. The dealership confirmed the engine failure after findi…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Fuel/Propulsion System
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

112.5%
ODI 10716407 · 9,170 mi

ACCELERATION FOR NO REASON. I WAS BACKING OUT OF A PARKING SPOT AND I PUT THE CAR IN REVERSE. I WAS NEARING THE EDGE OF THE CURB ON MY RIGHT FRONT WHEEL SO I STEPPED ON THE BRAKE, STOPPED THE CAR, AND SHIFTED INTO DRIVE SO I COULD MOVE THE VEHICLE FORWARD TO AVOID HITTING THE CURB WHILE BACKING OUT . ONCE I SHIFTED INTO DRIVE, THE CAR WENT TO FULL ACCELERATION FOR NO REASON AND HIT A POLE AT FULL ACCELERATION APPROXIMATELY 5 FEET AWAY.

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00.0%

No examples available for this selection.

12.6%
ODI 11754689

P0306 misfire. Flashing check engine light. Ive replaced all spark plugs. Ive replaced the ignition coil. Still has not fixed problem. While doing research on how to replace fuel injectors came across an article stating special coverage N102291660 for fuel injectors extending the warranty to 10 years, 150,000 miles but this is not showing for my VIN. My vehicle has the 6.2L engine so Im not sure what this is covered for some but not others when this is a known problem. I bought this vehicle a year ago because my wife and I took in custo…

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00.0%

No examples available for this selection.

38.8%
ODI 11699509

My 2019 Cadillac Escalade ESV experienced a major engine failure that required a complete engine replacement. Before the failure, the vehicle showed warning signs including rough running and loss of performance. My certified mechanic later explained that the cause of the failure was consistent with engine defects that have led to GM’s recall on later-model Escalades. However, the 2019 model year is excluded from that recall. The failure was severe enough that it posed a safety risk had it occurred at highway speed, and it required over $20,000…

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313.6%
ODI 11384854 · 25,000 mi

LOSS OF TASTE AND SMELL EXCEPT FOR BRAIN MATTER FOLLOWED BY NASAL DRIP IN BACK OF THROAT. STEERING WHEEL AIR BAG DID NOT DEPLOY. RIGHT REAR TIRE POP IN FREEWAY 94 WESTBOUND ON 13 FRIDAY NOVEMBER 2020. USAA SENT DIAGNOSTICS OF VEHICLE'S RECALL INFORMATION. CALLED MANUFACTURER OF VEHICLE TO REPORT RECALL AND DENIED OFF RECALL AND INFO ON INSURANCE DIAGNOSTICS SENT. SEE UPLOADS:

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68.5%
ODI 11543825

I drive it from Gilbert Az to San Diego California The car lost power all of sudden Almost killed with my family I left at dealer in California and went back to Gilbert Arizona No diagnosis yet by dealer But I suspect gas pump failure Reported on Internet that Cadillac Recalled some 2021 Escalade For gas pump failure But there is no recall on my car It is now at Simpson GMC Cadillac dealer Buena Park California

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814.3%
ODI 11661215

Vehicle is burning oil with low engine oil light flashing months before the oil change is required. Vehicle does not always have full power and may slingshot forward at time of acceleration as opposed to a smooth acceleration.

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1112.5%
ODI 11660147

I was on the highway while cruising with a speed of 65 to 70 mph all of a sudden vehicle started to shake and lost control speed went down to 20mph on the highway check engine light came up foward collision, Stability, traction control and engine died started again stall, had to tow the suv to the dealership

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29.1%
ODI 11687141

**Exhaust Emissions System Issues** I have visited the dealership four times for the same problem that was fixed. Unfortunately, the system broke again within three days of each visit. This repeated issue has resulted in a significant amount of wasted time and effort.

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00.0%

No examples available for this selection.

110.0%
ODI 11721226

Engine lost power on steep grade hill with kids in the car on our way to Tahoe putting us all at risk

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Unknown Or Other
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

225.0%
ODI 10909660

THERE IS A DEFECT IN THIS VEHICLE WHERE THE LOWER ANCHORS (LATCH) FOR THE 2ND ROW PASSENGER SEAT ARE ASYMMETRIC - WITH THE INBOARD ANCHOR BEING BOTH LOWER, AND PROTRUDING FARTHER OUT, THAN THE INBOARD LOWER ANCHOR. THIS VEHICLE HAS 2 CAPTAIN'S CHAIRS IN THE 2ND ROW - BOTH FEATURE LOWER ANCHORS (LATCH). A PICTURE OF THE 2ND ROW DRIVER'S SEAT IS ALSO ATTACHED TO SHOW THAT THESE LOWER ANCHORS ARE SYMMETRICAL AS THEY SHOULD BE. THE PICTURE OF THE 2ND ROW PASSENGER SEAT SHOWS THESE LOWER ANCHORS TO BE ASYMMETRICAL. THIS VEHICLE HAS NEVER…

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320.0%
ODI 11016153 · 10,000 mi

ALMOST EVERY VEHICLE THAT HAS A KEY FOB WILL SHIFT INTO PARK AND SHUTOFF THE ENGINE IF YOU ARE STOPPED AND PRESS THE ENGINE STOP BUTTON. MY CAR DOES NOT AND I HAVE EXITED MY CAR ON 3 OCCASIONS THINKING IT WAS SHUT OFF (ENGINE IS TOO QUIET) AND MY CAR STARTED DRIVING AWAY WITH NO ONE AT THE WHEEL. THE WORST TIME IS WHEN I PULLED OVER TO HELP A STRANDED MOTORIST AND MY CAR TOOK OFF ACROSS A BUSY INTERSECTION - LUCKILY ANOTHER MOTORIST GOT OUT OF THEIR CAR AND STOPPED MY CAR - AVERTING A MASSIVE ACCIDENT. THIS IS A DEATH MACHINE WAITING F…

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410.5%
ODI 11267568 · 46,000 mi

EVERY TIME THAT I AXELARATE, THERE'S A FUNNY NOISE THAT I'M HEARING FROM THE BOTTOM OF THE VEHICLE THAT BATTERED MY EARS AND THE NOISE KEPT ON GOING LOUDER AS I AXELARATE. EVEN MORE NOISE ON THE HIGHWAYS

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16.7%
ODI 11698007

Cue system delamenated cracking glass options not working correctly Many recalls for cue GPS entertainment system in all Cadillacs. This needs to be addressed because safety system backing up doesn't work properly. Cadillac has had problems with this part since 2014 recall and with lemon law class action on many Cadillacs for this same problem. Even if I purchase new cue laminated glass still happens in gel on glass. This is a major flaw and Cadillac knows there is a major problem .1500.00 for new cue system and problem still happening because …

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514.7%
ODI 11266568 · 244 mi

WHILE ALL ELECTRONIC SAFETY FEATURES WERE ENGAGED, VEHICLE FAILED TO SLOW DOWN PROPERLY, EVEN WITH LAST MINUTE HARD BREAKING BY DRIVER, VEHICLE CRASHED AND REAR ENDED ANOTHER VEHICLE. DASHCAM FOOTAGE AVAILABLE UPON REQUEST.

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00.0%

No examples available for this selection.

22.8%
ODI 11677698

Twice in the last 6 months the vehicle doors have locked at random while the key was inside the vehicle. Both times, my children were trapped in the vehicle exposed to potential heat issues. Fortunately, in both cases the doors were able to be opened through another door that was still open one time and by hitting the unlock button through a slightly rolled down window. Breaking the glass was the next option. This is a serious safety defect that is putting young children and pets at risk for heat injury or death. There are no indication…

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35.4%
ODI 11520700

4-12-2023 My 8-year-old daughter and I were driving a 2022 CADILLAC ESCALADE esv and were hit by an out-of-control Ford F150 at a speed of 60 miles. The airbag on the car was almost completely driven, and the insurance company told us the total loss. Fortunately, we were all only affected by it. Minor injuries but none of the car's doors were damaged at the time of the accident. My daughter couldn't open and unlock her doors by herself. I couldn't let my daughter climb into the cab and get out of the car with me from the cab. Then the police c…

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66.8%
ODI 11496200

No Grid Lines on back up camera or forward camera views. The grid line option is grayed out and unavailable. A hourglass icon appears constantly as indicating an issue. This makes reversing into parking spaces very difficult.

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29.1%
ODI 11687141

**Exhaust Emissions System Issues** I have visited the dealership four times for the same problem that was fixed. Unfortunately, the system broke again within three days of each visit. This repeated issue has resulted in a significant amount of wasted time and effort.

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215.4%
ODI 11727950

While driving at approximately 40 MPH there was a loud pop and the panorama sunroof shattered. There were other cars traveling at the same speed or less, but nothing struck the vehicle to cause the glass to shatter. The glass did not immediately give way, but had it, there were passengers that would have been impacted. The roof was inspected by the dealership but is no longer available for inspection as the dealership could not provide a loaner or rental vehicle. There was no warning. The temperature was mild. This is not about the repair …

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00.0%

No examples available for this selection.

Service Brakes
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

16.7%
ODI 11219769 · 22,851 mi

VACUUM PUMP DETERIORATION OR FAILURE CAUSED REDUCED STOPPING OF VEHICLE. BACKED UP VEHICLE IN DRIVEWAY AND COULD NOT STOP UNTIL I PUMPED BRAKE PETAL SEVERAL TIMES. AND FINALLY STOPPED. PLACED VEHICLE IN NEUTRAL AND SET HAND BRAKE. I CHECKED ACCELERATOR AND STOP PETALS FOR OBSTRUCTION AND FOUND NONE. PLACED VEHICLE IN DRIVE AND SLOWLY MOVED FORWARD. APPLIED BRAKES ABOUT TEN FOOT FROM WALL AND VEHICLE STRUCT BRICK WALL BETWEEN GARAGES. COULD NOT STOP VEHICLE WITH THE BRAKE APPLIED. DAMAGE TO GARAGE $14,940 AND VEHICLE $4,984.

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1128.9%
ODI 10979234 · 1,400 mi

TL* THE CONTACT OWNED A 2017 CADILLAC ESCALADE ESV. WHILE DRIVING APPROXIMATELY 35 MPH, A POLICE OFFICER ABRUPTLY MADE A LEFT TURN CAUSING A CHAIN REACTION CRASH OF FOUR VEHICLES. THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE POLICE AND THE FIRE DEPARTMENT WERE PRESENT AND A REPORT WAS FILED. THERE WERE NO INJURIES. THE CONTACT ALSO STATED THAT THE DRIVER ASSIST SYSTEM WAS NOT WORKING AND THE DEALER MADE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. …

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00.0%

No examples available for this selection.

25.9%
ODI 11266568 · 244 mi

WHILE ALL ELECTRONIC SAFETY FEATURES WERE ENGAGED, VEHICLE FAILED TO SLOW DOWN PROPERLY, EVEN WITH LAST MINUTE HARD BREAKING BY DRIVER, VEHICLE CRASHED AND REAR ENDED ANOTHER VEHICLE. DASHCAM FOOTAGE AVAILABLE UPON REQUEST.

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14.5%
ODI 11444787

March of this year while on vacation in South Carolina this vehicle had a partial brake failure at 2145 miles. It was repaired in Charlestown S. C. at a Cadillac Dealership and shipped back to Rick Hendrick Cadillac Norfolk Virginia. On 12/21/21 the same issues resurfaced one day prior to heading to South Carolina for Christmas. The vehicle was towed to Rick Hendrick Cadillac in Norfolk Virginia where it will stay. I have loss all confidence in the brake system on that vehicle. It will not come back to my home.

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45.6%
ODI 11499497

Ever since the lifters broke in the new vehicle (which the dealer now tells us is a defect in the engine and that the lifters keep breaking; it was not a "bad delivery of lifters" as we were initially told), the car idles very rough and has power surges. Today sitting at a red light with the foot lightly on the break, the car lunged forward against the break during one of the power surges. If we had been closer to the vehicle in front of us, or if we had been up against a cross walk, there would have been a collision.

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00.0%

No examples available for this selection.

33.4%
ODI 11712010

My 2023 Cadillac Escalade esv has been at the dealership countless times over the last 2 years with strange engine sounds, acceleration issues, 4 wheel drive would top working and I couldn't make turns without a grinding sound coming from under the hood, check engine light (with no issues seen/heard). The engine recall was "passed" in October even after our concern with the engine sounds and strange things occurring while driving. Last week my wife was driving on a 4 lane 70mph freeway with our son in the car at night and the car said "press st…

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313.6%
ODI 11649885

2024 Escalade ESV sport 4WD was not included in eBCM recall issued in September 2024. Recall 24V-674 My vehicle was manufactured between August 2022 and July 2024. It was ordered and purchased in March 2024. The manufacturer failed to notify me by mail. upon checking recalls on NHTSA and Cadillac’s recall websites, it appears General Motors failed to include my car in the recall altogether. Evidently, on 10/15/2024, my car wasn’t braking properly, the dashboard lights for ABS, Brake, engine, and traction control were on, and the 6 months …

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine And Engine Cooling
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

112.5%
ODI 11658187 · 89,000 mi

The contact owns a 2015 Cadillac Escalade ESV. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the variable valve timing, resulting in damage to the engine. The contact was informed that the engine needed to be rebuilt or replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Nu…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

12.9%
ODI 11659491 · 89,700 mi

The contact owns a 2019 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, the vehicle was shaking violently. No warning light was illuminated. The contact pulled over and contacted an independent mechanic. The check engine warning light was then illuminated. The vehicle was taken to the independent mechanic, who diagnosed that there was a misfire in cylinder #5. The spark plugs were replaced, and the oil was changed, but the failure persisted. The vehicle was taken back to the independent mechanic, who discov…

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00.0%

No examples available for this selection.

79.9%
ODI 11674245 · 69,608 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated that while returning from vacation, the vehicle stalled while the contact's wife was driving at 70 MPH. The contact's wife managed to pull to the shoulder of the highway. The vehicle was towed over 100 miles to the nearest dealer. The dealer diagnosed the vehicle and informed the contact that the failure was related to NHTSA Campaign Number: 25V274000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle remained with the dealer…

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35.4%
ODI 11639261 · 50,000 mi

The contact owns a 2022 Cadillac Escalade ESV. The contact stated that while his son was driving 70 MPH, the vehicle shut off. The contact stated that while his wife was driving at slow speeds, the vehicle stalled. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The vehicle was taken to the local dealer, where it was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was contacted and opened a claim. The fail…

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78.0%
ODI 11668838

The contact owns a 2023 Cadillac Escalade ESV. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to start, and the check engine warning light was intermittently illuminated. Additionally, the contact stated that the steering wheel made an abnormal cranking sound while turning. The vehicle was taken to the dealer, where the contact was informed that the vehicle could not be inspected …

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313.6%
ODI 11661945 · 19,000 mi

The contact owns a 2024 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that there were metal shavings found in the oil. The contact owned a 2023 Cadillac Escalade ESV and expected the same failure. The contact stated that the engine seized, and there were metal shavings found in the engine. The vehicle was not repaired and was traded for the new 2024 Cadillac Escalade ESV. The manufacturer …

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine42,500–97,500 mi80,500 mi6
ODI 11498437 · 33,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated while her husband was driving 15 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the electrical system and engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 33,000.

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ODI 11618875 · 25,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated while driving approximately 40 MPH, the vehicle suddenly lost automotive power and decelerated before stalling. The vehicle was unable to be restarted and was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 25,000.

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ODI 11667134 · 145,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated while driving 50 MPH, the check engine and traction control warning lights illuminated. Additionally, there was an abnormal knocking sound coming from the engine. The contact stated that the vehicle started to lose motive power and was pulled over, turned off, and then restarted. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notif…

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Power TrainToo few reports for a range25,000 mi1 (sparse)
ODI 11618875 · 25,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated while driving approximately 40 MPH, the vehicle suddenly lost automotive power and decelerated before stalling. The vehicle was unable to be restarted and was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 25,000.

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Electrical SystemToo few reports for a range52,000 mi2 (sparse)
ODI 11498437 · 33,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated while her husband was driving 15 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the electrical system and engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 33,000.

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ODI 11700416 · 71,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated that the check engine warning light was displayed on the instrument panel with an abnormal whining sound coming from the vehicle. The contact took the vehicle to the dealer and was informed that the battery needed to be replaced. The battery was replaced; however, the check engine warning light illuminated the following day. The contact stated that while driving at 45 MPH, the vehicle started to jerk abnormally while depressing the accelerator pedal, and the vehicle shut off in t…

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Engine And Engine Cooling35,000–69,608 mi57,000 mi5
ODI 11674245 · 69,608 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated that while returning from vacation, the vehicle stalled while the contact's wife was driving at 70 MPH. The contact's wife managed to pull to the shoulder of the highway. The vehicle was towed over 100 miles to the nearest dealer. The dealer diagnosed the vehicle and informed the contact that the failure was related to NHTSA Campaign Number: 25V274000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle remained with the dealer…

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ODI 11682917 · 57,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number…

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ODI 11692159 · 35,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated that while driving at various speeds, there was an abnormal ticking sound coming from the vehicle. There was no warning light illuminated. The contact stated that while driving at 25 MPH, the vehicle started to lose power with several unknown warning lights on the instrument panel. Despite the failure, the contact was able to coast the vehicle to an independent mechanic with heavy white smoke coming from the vehicle. The mechanic inspected the vehicle and diagnosed the vehicle wi…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V274000 · 2025-04-248 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-013None
ODI 11637330

Car full of kids, going down the expressway in the fast lane the car completely shuts off with no warning. I had to merge four lanes to get to the side of the road and my kids and I could have been in huge trouble if I didn’t remain calm. Once parked the car would not go back into neutral and the town truck had to drag our car with brand new tires onto the truck. I’m livid. The dealership Al Serra Grand Blanc MI confirmed it was the motor and they are now on back order. It’s been there a month.

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ODI 11637889

Engine breakdown in middle of the road. Lifter valves failed and had to be taken in for complete Engine repair/replacement. Dealership is currently repairing. Vehicle is available to inspect after repair if requested. Lifter valves Engine failure confirmed by dealership. Safety was serious concern as Engine failed in middle road with family in vehicle during heavy traffic. Could have lost control of vehicle as Engine went haywire. 45,997 miles. No warnings signs before complete failure. Just completed a road trip day prior with no issues.

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ODI 11639743

My vehicle has stalled twice while I was at a stop sign and/or red light. It says there are no recalls for my Vehicle but I feel it may be a problem.

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2025-020None

No examples available for this selection.

2025-032None
ODI 11648642

Was driving down [XXX] in Arizona when lost engine power pulled over and had towed to dealership. The engine needs replacement it has lifter problems the dealer said. Thankfully nobody was hurt but very scary. Car will need to be at dealer for months engine is on backorder. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11651064

Engine completely seized on [XXX] pulling a trailer and boat. Vehicle was equipped to pull weight. Was stranded with 4 kids with very little cell service for over six hours. Had to tow to nearest dealership (Prescott, az), and had to get a separate towing company to tow our boat to flagstaff, az (40 minutes away). The next business day it was found that something went wrong with the pistons which cussed the entire engine to seize and needed one replaced. I was just outside the manufacturer warranty, and was told it wouldn’t be covered by gm. I…

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2025-04425V274000
ODI 11653082

I get oil changed regularly. For the last several thousands of miles, I keep getting low engine oil warning approximately 2,000 miles before an oil change is due. When I go to add more oil, there barely any oil showing on the dip stick and when I open the cap to add more oil, there's smoke coming out.

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ODI 11653621

Vehicle Purchased: [XXX] Incident Date: [XXX] •Engine Failure – Catastrophic Engine Failure •Yes, the unit is available for inspection at North County Cadillac - Escondido, CA. •Yes, safety for my family and others was put at risk – Unit stalled in the middle lane of [XXX] at 65mph with heavy traffic. •Catastrophic Engine Failure confirmed by North County Cadillac. •Yes, it was inspected by North County Cadillac and the engine is being replaced with new one under warranty. •There were no warning lamps, messages or other symptoms, unit just t…

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ODI 11657544

My 2021 Cadillac Escalade experienced a sudden engine failure due to the L87 “Loss of Propulsion” recall. The vehicle has been undrivable since February 25, 2025, and has been at the dealership (Ocean Cadillac in Miami, FL) for over two months with no completed repair and no timeline for resolution. Despite repeated communication, GM and the dealership have failed to provide a loaner vehicle or reimbursement for transportation, even though this is a known safety-related recall issue. The extended downtime has caused significant business losses…

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2025-053None
ODI 11658128

Engine failure

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ODI 11662452

GM has a coolant control valve issue that impacts all Escalades and Suburban vehicles. Vehicle will maintain speed as a result of issue. This is a huge safety issue. All of a sudden the car drops to 45mph.

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ODI 11663409

City and highway driving, lost power on acceleration. Engine started knocking. Had vehicle towed to dealership. Through a piston. This vehicle had all the described issues of 6.2 liter V8 2021 cadillac escalade ESV, but I have not received a recall. This vehicle has been out of service since April 2025 and no recall and no replacement parts (new engine)

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2025-064None
ODI 11667134 · 145,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated while driving 50 MPH, the check engine and traction control warning lights illuminated. Additionally, there was an abnormal knocking sound coming from the engine. The contact stated that the vehicle started to lose motive power and was pulled over, turned off, and then restarted. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notif…

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ODI 11669352

Vehicle: 2021 Cadillac Escalade ESV Engine: 6.2L V8 Mileage at failure: 84,000 miles Problem: Complete engine failure Description: I own a 2021 Cadillac Escalade ESV with a 6.2L V8 engine. At only 84,000 miles, the engine failed and had to be completely replaced. The symptoms and failure are identical to what is described in GM’s recent recall of 2021–2024 Escalades with 6.2L V8 engines. However, when checking my VIN, it shows that my vehicle is not included in the current recall. Given the premature engine failure and matching issue, I belie…

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ODI 11669682

While on a family vacation in the Black Hills, I began to hear a knocking sound from the front right of the vehicle. Shortly after the engine began to sputter and multiple warning lights/ messages began to appear. Just prior to this, everything on the vehicle was functioning perfectly. We stopped operating the vehicle immediately when it began to malfunction and pulled over, leaving me and my young family stranded over an hour away from our rental cabin. The next day we were able to get a tow truck and find a dealership, Denny Menholt Chevro…

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2025-072None
ODI 11670924

At [XXX] my car started shaking on the highway I was my kids I happened and thanks God was less traffic after this problem I goes to BAYWAY CADILLAC SOUTHWEST Houston Texas 77074 From May 8 to till now my car is there and asking me 5000$ because they put new engine even this is not my fault Im uber driver and that is only my source of income in loss a lot because my car is in there hand INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11674245 · 69,608 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated that while returning from vacation, the vehicle stalled while the contact's wife was driving at 70 MPH. The contact's wife managed to pull to the shoulder of the highway. The vehicle was towed over 100 miles to the nearest dealer. The dealer diagnosed the vehicle and informed the contact that the failure was related to NHTSA Campaign Number: 25V274000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle remained with the dealer…

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2025-087None
ODI 11677696

After driving about 3 hours, the TPMS system displays an error saying the module has failed. This occurs with OEM and aftermarket TPMS sensors. The error clears itself after the vehicle is parked for > 1 hour. The dealer has found no fault in the sensors but would not test the system otherwise. Losing TPMS readings during long drives is unsafe and could lead to an accident or damage to the vehicle if tire damage occurs while the system is malfunctioning.

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ODI 11677697

The rear, third row passenger vent will occasionally put out very hot air. This results in the back seats becoming overheated especially on hot days. This is putting my young children at risk for heat related injuries and possibly death as the front seats remain cooled but the rear compartment heats up substantially. The dealer was unable to reproduce the problem but it occurs at random so reproduction is difficult. No error codes are shown. The problem will resolve once the vehicle is shut off for an extended period of time but will then …

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ODI 11677698

Twice in the last 6 months the vehicle doors have locked at random while the key was inside the vehicle. Both times, my children were trapped in the vehicle exposed to potential heat issues. Fortunately, in both cases the doors were able to be opened through another door that was still open one time and by hitting the unlock button through a slightly rolled down window. Breaking the glass was the next option. This is a serious safety defect that is putting young children and pets at risk for heat injury or death. There are no indication…

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2025-093None
ODI 11684587

The contact owns a 2021 Cadillac Escalade ESV. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

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ODI 11685884

My vehicle has a recall and I took it to the dealer on the 28th of June and this is the date that I still do not have my vehicle. I have a report at Cadillac to replace the engine. The dealer sends all the information to GM Cadillac to authorize the engine replacement since it has metal inside due to the recall and the vehicle is off, it does not start, nobody tells me anything. I am renting another vehicle paying for two vehicles. My situation is very difficult. Cadillac only talks and talks and nothing from Cadillac. It has been 72 days waiti…

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ODI 11687877

Car died in the middle of road. You pump the gas, nothing. This happened twice. Once at about 30000 miles and then at 60000 miles. The dealer had to replace a module or electrical box for fuel pump.

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2025-103None
ODI 11692159 · 35,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated that while driving at various speeds, there was an abnormal ticking sound coming from the vehicle. There was no warning light illuminated. The contact stated that while driving at 25 MPH, the vehicle started to lose power with several unknown warning lights on the instrument panel. Despite the failure, the contact was able to coast the vehicle to an independent mechanic with heavy white smoke coming from the vehicle. The mechanic inspected the vehicle and diagnosed the vehicle wi…

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ODI 11695412 · 15,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving 50 MPH on the freeway, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be r…

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ODI 11696120

The connecting rod and crankshaft failed while driving on the interstate causing loss of power.

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2025-112None
ODI 11700416 · 71,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated that the check engine warning light was displayed on the instrument panel with an abnormal whining sound coming from the vehicle. The contact took the vehicle to the dealer and was informed that the battery needed to be replaced. The battery was replaced; however, the check engine warning light illuminated the following day. The contact stated that while driving at 45 MPH, the vehicle started to jerk abnormally while depressing the accelerator pedal, and the vehicle shut off in t…

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ODI 11701164 · 96,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated that the vehicle was taken to the local service center for routine maintenance and after an oil change was performed, the vehicle was started but immediately shut off and failed to restart. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not i…

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2025-121None
ODI 11706007

Since April 2025, my 2021 escalade has been losing oil quickly. No leak externally has been found. The recent recall found "no engine problems" and placed new thicker oil, but the leak continues with us losing significant amounts of oil every 500 miles. This engine remains defective, losing oil internally, and is putting 600,000 drivers+ at risk for engine failure or loss of propulsion. The recall has not solved the issue at all and the protocol to declare an engine OK and change the oil is insufficient.

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2026-012None
ODI 11708463

My wife was driving my kids to their nana and papas house when the vehicle loss power. The vehicle started to have a knocking noise and started to vibrate towards the engine compartment. The dash lit up like a Christmas tree. We took the vehicle to a local mechanic and he suggested that we might need a tune up. We purchased 8 brand new spark plugs, spark plug wires and 8 brand new coil packs. The local mechanic installed all of the new parts and the vehicle acted just like it was before the tune up. We then took the vehicle to Boyd Cadil…

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ODI 11712702

The steering wheel locked up and the car shifted. I was unable to control the steering wheel it caused a crash

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2026-024None
ODI 11715994

On 12/18/2025 at approximately 73,097 miles, while driving on I-75 near Wildwood, Florida at about 75 mph, the vehicle experienced a sudden powertrain failure. The engine became seized/locked, the vehicle progressively lost power, and there were abnormal/loud mechanical noises. I was able to avoid a crash, but the event created a safety risk due to loss of propulsion at interstate speed. No accident occurred. The vehicle later received an engine replacement at Plaza Cadillac (Leesburg, FL). Dealer paperwork indicates completion on 01/07/2026, …

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ODI 11716503

I am experiencing an ongoing issue with my vehicle’s rear passenger door. The door frequently cannot be opened from either the inside or the outside. At first, I believed the problem was related to the child safety lock. However, even after confirming that the child safety lock is fully disengaged, the door still fails to open from both inside and outside. Occasionally, after turning the vehicle off and restarting it several times, the door will open normally. However, the problem returns randomly, and the door appears to lock itself again wi…

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ODI 11717056

My 2021 Cadillac experienced a catastrophic engine failure that is mechanically identical to a known GM engine defect currently under recall. GM has denied coverage solely because my VIN is not included, despite the failure matching recall symptoms and diagnostics. This defect caused sudden loss of vehicle use and presents a safety and financial risk. GM is excluding vehicles with identical failures from recall coverage based strictly on VIN rather than defect presence. I am requesting NHTSA review of recall scope and defect coverage.

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2026-031None
ODI 11724797

In early February, 2026, a check engine light produced code P1098, engine coolant control valve position sensor performance. Code caused the cooling fans to run continuously when the engine reached a certain temperature and the vehicle had reduced acceleration, which posed a safety hazard when driving the vehicle due to prolongated times to get to the posted speed limit and posed a hazard to other drivers because of reduced acceleration. The vehicle was inspected by Jerry Seiner Dealerships on North Salt Lake, Utah and the check engine light co…

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2026-044None
ODI 11728886

This vehicle had its engine replaced at around 33,000 miles. Today, at around 43,000, the replacement engine failed. It's now at the dealer waiting for yet another engine replacement.

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ODI 11731467

I purchased a used 2021 Cadillac Escalade in May 2025 with approximately 48,000 miles. While driving on Highway 14 near Acton CA at speeds exceeding 60 mph, the vehicle experienced a catastrophic engine failure (March 28th - 2026). The engine suddenly lost all power and shut off completely while in motion. Only electrical systems remained operational. At the time of the incident, I had my three children in the vehicle. This created a dangerous situation, as I was forced to maneuver across traffic and safely pull over without engine power. The…

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ODI 11732001

82.826 miles sounded like a idler pully making dinging noise got louder driving in city went to get on highway sudden lost of power and rattling noise and jerking and lunging got off first exit pulled into parking lot and shut it off. Called dealer they sent tow truck diagnosed it as bad motor 4/6/26 got remanufactured motor on 4/17/26 waiting to see how long this one lasts

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2026-050None

No examples available for this selection.

2026-061None
ODI 11744420

I purchased a 2021 Cadillac Escalade ESV and shortly thereafter experienced an engine malfunction. The vehicle developed a misfire, rough idle, loss of power, and produced significant blue/white exhaust smoke. The check engine light illuminated and the vehicle began running abnormally. An independent repair facility inspected the vehicle and reported oil-related issues affecting a cylinder and spark plug. The repair facility also observed excessive exhaust smoke during diagnosis. The condition raises concerns about potential engine failure whil…

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2026-071None
ODI 11750136 · 90,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated that while driving at 50 MPH, there was an abnormal rattling sound coming from the engine. No warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact associated the failure with Special Coverage Program: N252494003 (Engine Loss of Propulsion); however, the VIN was not included. The manufacturer was …

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2026-088None
ODI 11755799

My 2021 Cadillac Escalade ESV with the 6.2L L87 engine received the remedy for Safety Recall 25V-274 (GM recall number N252494001) on July 30, 2025. The dealer inspected the engine, passed it, and performed the higher viscosity oil remedy. The engine was not repaired or replaced. On [DATE], while driving, the vehicle hesitated and lost power under acceleration. Engine noise then increased progressively until I pulled over on the side of the road. The engine stopped running and would not restart. The dash displayed a message to press the start …

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ODI 11755963

2021 Cadillac Escalade ESV equipped with L87 6.2L V8, subject to NHTSA Recall 25V-274 / GM N252494000. The recall inspection was completed and the vehicle passed, so GM performed the 0W-40 higher-viscosity-oil remedy rather than engine replacement. The vehicle has a history of unexplained oil loss with no obvious external leak, including a prior low-oil warning. At a recent oil change after approximately 5,000 miles, no oil registered on the dipstick before service. The engine was then filled to the full mark. Using the same repeatable checking…

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ODI 11757312

Bought vehicle brand new in 2021 took delivery in 2022. Had to have a full transmission replacement and radiator that was cracked replaced at 30,000 miles. Over the next few years have had fuel delivery issues due to fuel pump. This fuel pump was not fixed. As of this year 2026 i've had the vehicle in the shop just shy of every single month. I have had a thermostat sensor that caused the engine fan to go into high RPM causing limp mode on the freeway with a family of 5 in the vehicle. Ive had breaks replaced and not mounted correctly. Additiona…

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2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 250 reports

2022: 13 complaints · 2023: 50 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20222513
202362050
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20225600
20238602

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEnginePower TrainElectrical SystemEngine And Engine CoolingFuel/Propulsion SystemService BrakesSeat BeltsUnknown Or Other
Engine—
8
ODI 11543825

I drive it from Gilbert Az to San Diego California The car lost power all of sudden Almost killed with my family I left at dealer in California and went back to Gilbert Arizona No diagnosis yet by dealer But I suspect gas pump failure Reported on Internet that Cadillac Recalled some 2021 Escalade For gas pump failure But there is no recall on my car It is now at Simpson GMC Cadillac dealer Buena Park California

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ODI 11545963

Car lost power all of the sudden Twice Good things did not happen while driving on the high way Has only 30000 mile Still at Cadillac dealer in California They found internal case defect They r replacing it It is fatal defect

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ODI 11618875 · 25,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated while driving approximately 40 MPH, the vehicle suddenly lost automotive power and decelerated before stalling. The vehicle was unable to be restarted and was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 25,000.

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4
ODI 11498437 · 33,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated while her husband was driving 15 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the electrical system and engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 33,000.

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ODI 11700416 · 71,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated that the check engine warning light was displayed on the instrument panel with an abnormal whining sound coming from the vehicle. The contact took the vehicle to the dealer and was informed that the battery needed to be replaced. The battery was replaced; however, the check engine warning light illuminated the following day. The contact stated that while driving at 45 MPH, the vehicle started to jerk abnormally while depressing the accelerator pedal, and the vehicle shut off in t…

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ODI 11708463

My wife was driving my kids to their nana and papas house when the vehicle loss power. The vehicle started to have a knocking noise and started to vibrate towards the engine compartment. The dash lit up like a Christmas tree. We took the vehicle to a local mechanic and he suggested that we might need a tune up. We purchased 8 brand new spark plugs, spark plug wires and 8 brand new coil packs. The local mechanic installed all of the new parts and the vehicle acted just like it was before the tune up. We then took the vehicle to Boyd Cadil…

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0
6
ODI 11543825

I drive it from Gilbert Az to San Diego California The car lost power all of sudden Almost killed with my family I left at dealer in California and went back to Gilbert Arizona No diagnosis yet by dealer But I suspect gas pump failure Reported on Internet that Cadillac Recalled some 2021 Escalade For gas pump failure But there is no recall on my car It is now at Simpson GMC Cadillac dealer Buena Park California

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ODI 11669906

Experienced engine failure as outline in recall for 6.2liter L87 engines. Engine failure occured on 5/28/2025. Confirmed engine failure by Cadillac dealer on 5/29/2025. Vehicle is still in repair shop with no ETA on replacement motor. Cadillac has failed to provide a comparable loaner vehicle. This is creating financial impact as I use my vehicle for work.

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ODI 11685884

My vehicle has a recall and I took it to the dealer on the 28th of June and this is the date that I still do not have my vehicle. I have a report at Cadillac to replace the engine. The dealer sends all the information to GM Cadillac to authorize the engine replacement since it has metal inside due to the recall and the vehicle is off, it does not start, nobody tells me anything. I am renting another vehicle paying for two vehicles. My situation is very difficult. Cadillac only talks and talks and nothing from Cadillac. It has been 72 days waiti…

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3
ODI 11679462

My vehicle comes to an abrupt stop while driving or when I’m pulling off at an intersection. This has happened on 4 different occasions in which I’ve injured my knee due to the vehicle stopping at random while I’m driving or pulling off. I’ve stated this to Cadillac of Memphis and to Landers GMC. The first time I happened I hit my knee by the control panel on the driver side. I’m in a brace because my patellar tendon are inflamed and as well my hoffas fat pad due to the impact. Cadillac of Memphis stated it was something that went out and neede…

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ODI 11708463

My wife was driving my kids to their nana and papas house when the vehicle loss power. The vehicle started to have a knocking noise and started to vibrate towards the engine compartment. The dash lit up like a Christmas tree. We took the vehicle to a local mechanic and he suggested that we might need a tune up. We purchased 8 brand new spark plugs, spark plug wires and 8 brand new coil packs. The local mechanic installed all of the new parts and the vehicle acted just like it was before the tune up. We then took the vehicle to Boyd Cadil…

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ODI 11715994

On 12/18/2025 at approximately 73,097 miles, while driving on I-75 near Wildwood, Florida at about 75 mph, the vehicle experienced a sudden powertrain failure. The engine became seized/locked, the vehicle progressively lost power, and there were abnormal/loud mechanical noises. I was able to avoid a crash, but the event created a safety risk due to loss of propulsion at interstate speed. No accident occurred. The vehicle later received an engine replacement at Plaza Cadillac (Leesburg, FL). Dealer paperwork indicates completion on 01/07/2026, …

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0
1
ODI 11679462

My vehicle comes to an abrupt stop while driving or when I’m pulling off at an intersection. This has happened on 4 different occasions in which I’ve injured my knee due to the vehicle stopping at random while I’m driving or pulling off. I’ve stated this to Cadillac of Memphis and to Landers GMC. The first time I happened I hit my knee by the control panel on the driver side. I’m in a brace because my patellar tendon are inflamed and as well my hoffas fat pad due to the impact. Cadillac of Memphis stated it was something that went out and neede…

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Power Train
8
ODI 11543825

I drive it from Gilbert Az to San Diego California The car lost power all of sudden Almost killed with my family I left at dealer in California and went back to Gilbert Arizona No diagnosis yet by dealer But I suspect gas pump failure Reported on Internet that Cadillac Recalled some 2021 Escalade For gas pump failure But there is no recall on my car It is now at Simpson GMC Cadillac dealer Buena Park California

Look up ODI 11543825 at NHTSA ↗

ODI 11545963

Car lost power all of the sudden Twice Good things did not happen while driving on the high way Has only 30000 mile Still at Cadillac dealer in California They found internal case defect They r replacing it It is fatal defect

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ODI 11618875 · 25,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated while driving approximately 40 MPH, the vehicle suddenly lost automotive power and decelerated before stalling. The vehicle was unable to be restarted and was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 25,000.

Look up ODI 11618875 at NHTSA ↗

—
1
ODI 11572391

I had my 2021 Cadillac Escalade esv vehicle service twice at the dealership of purchase regarding the vehicle gear shifting on its own and dragging. The service advisor said they couldn’t find a problem with the vehicle. He told bring it back if it does it again. [XXX] the problem occurred twice in one day. I thought maybe I had bumped it out of gear inadvertently. I started looking down every time I touched the gear shift to assure it was the correct setting. I booked appointment service via my phone 2/11/24 for [XXX] service. I was at the c…

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0
3
ODI 11543825

I drive it from Gilbert Az to San Diego California The car lost power all of sudden Almost killed with my family I left at dealer in California and went back to Gilbert Arizona No diagnosis yet by dealer But I suspect gas pump failure Reported on Internet that Cadillac Recalled some 2021 Escalade For gas pump failure But there is no recall on my car It is now at Simpson GMC Cadillac dealer Buena Park California

Look up ODI 11543825 at NHTSA ↗

ODI 11669906

Experienced engine failure as outline in recall for 6.2liter L87 engines. Engine failure occured on 5/28/2025. Confirmed engine failure by Cadillac dealer on 5/29/2025. Vehicle is still in repair shop with no ETA on replacement motor. Cadillac has failed to provide a comparable loaner vehicle. This is creating financial impact as I use my vehicle for work.

Look up ODI 11669906 at NHTSA ↗

ODI 11757312

Bought vehicle brand new in 2021 took delivery in 2022. Had to have a full transmission replacement and radiator that was cracked replaced at 30,000 miles. Over the next few years have had fuel delivery issues due to fuel pump. This fuel pump was not fixed. As of this year 2026 i've had the vehicle in the shop just shy of every single month. I have had a thermostat sensor that caused the engine fan to go into high RPM causing limp mode on the freeway with a family of 5 in the vehicle. Ive had breaks replaced and not mounted correctly. Additiona…

Look up ODI 11757312 at NHTSA ↗

1
ODI 11499497

Ever since the lifters broke in the new vehicle (which the dealer now tells us is a defect in the engine and that the lifters keep breaking; it was not a "bad delivery of lifters" as we were initially told), the car idles very rough and has power surges. Today sitting at a red light with the foot lightly on the break, the car lunged forward against the break during one of the power surges. If we had been closer to the vehicle in front of us, or if we had been up against a cross walk, there would have been a collision.

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00
Electrical System
4
ODI 11498437 · 33,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated while her husband was driving 15 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the electrical system and engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 33,000.

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ODI 11700416 · 71,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated that the check engine warning light was displayed on the instrument panel with an abnormal whining sound coming from the vehicle. The contact took the vehicle to the dealer and was informed that the battery needed to be replaced. The battery was replaced; however, the check engine warning light illuminated the following day. The contact stated that while driving at 45 MPH, the vehicle started to jerk abnormally while depressing the accelerator pedal, and the vehicle shut off in t…

Look up ODI 11700416 at NHTSA ↗

ODI 11708463

My wife was driving my kids to their nana and papas house when the vehicle loss power. The vehicle started to have a knocking noise and started to vibrate towards the engine compartment. The dash lit up like a Christmas tree. We took the vehicle to a local mechanic and he suggested that we might need a tune up. We purchased 8 brand new spark plugs, spark plug wires and 8 brand new coil packs. The local mechanic installed all of the new parts and the vehicle acted just like it was before the tune up. We then took the vehicle to Boyd Cadil…

Look up ODI 11708463 at NHTSA ↗

1
ODI 11572391

I had my 2021 Cadillac Escalade esv vehicle service twice at the dealership of purchase regarding the vehicle gear shifting on its own and dragging. The service advisor said they couldn’t find a problem with the vehicle. He told bring it back if it does it again. [XXX] the problem occurred twice in one day. I thought maybe I had bumped it out of gear inadvertently. I started looking down every time I touched the gear shift to assure it was the correct setting. I booked appointment service via my phone 2/11/24 for [XXX] service. I was at the c…

Look up ODI 11572391 at NHTSA ↗

—00
2
ODI 11708463

My wife was driving my kids to their nana and papas house when the vehicle loss power. The vehicle started to have a knocking noise and started to vibrate towards the engine compartment. The dash lit up like a Christmas tree. We took the vehicle to a local mechanic and he suggested that we might need a tune up. We purchased 8 brand new spark plugs, spark plug wires and 8 brand new coil packs. The local mechanic installed all of the new parts and the vehicle acted just like it was before the tune up. We then took the vehicle to Boyd Cadil…

Look up ODI 11708463 at NHTSA ↗

ODI 11715994

On 12/18/2025 at approximately 73,097 miles, while driving on I-75 near Wildwood, Florida at about 75 mph, the vehicle experienced a sudden powertrain failure. The engine became seized/locked, the vehicle progressively lost power, and there were abnormal/loud mechanical noises. I was able to avoid a crash, but the event created a safety risk due to loss of propulsion at interstate speed. No accident occurred. The vehicle later received an engine replacement at Plaza Cadillac (Leesburg, FL). Dealer paperwork indicates completion on 01/07/2026, …

Look up ODI 11715994 at NHTSA ↗

0
1
ODI 11677698

Twice in the last 6 months the vehicle doors have locked at random while the key was inside the vehicle. Both times, my children were trapped in the vehicle exposed to potential heat issues. Fortunately, in both cases the doors were able to be opened through another door that was still open one time and by hitting the unlock button through a slightly rolled down window. Breaking the glass was the next option. This is a serious safety defect that is putting young children and pets at risk for heat injury or death. There are no indication…

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Engine And Engine Cooling000—0000
Fuel/Propulsion System
6
ODI 11543825

I drive it from Gilbert Az to San Diego California The car lost power all of sudden Almost killed with my family I left at dealer in California and went back to Gilbert Arizona No diagnosis yet by dealer But I suspect gas pump failure Reported on Internet that Cadillac Recalled some 2021 Escalade For gas pump failure But there is no recall on my car It is now at Simpson GMC Cadillac dealer Buena Park California

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ODI 11669906

Experienced engine failure as outline in recall for 6.2liter L87 engines. Engine failure occured on 5/28/2025. Confirmed engine failure by Cadillac dealer on 5/29/2025. Vehicle is still in repair shop with no ETA on replacement motor. Cadillac has failed to provide a comparable loaner vehicle. This is creating financial impact as I use my vehicle for work.

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ODI 11685884

My vehicle has a recall and I took it to the dealer on the 28th of June and this is the date that I still do not have my vehicle. I have a report at Cadillac to replace the engine. The dealer sends all the information to GM Cadillac to authorize the engine replacement since it has metal inside due to the recall and the vehicle is off, it does not start, nobody tells me anything. I am renting another vehicle paying for two vehicles. My situation is very difficult. Cadillac only talks and talks and nothing from Cadillac. It has been 72 days waiti…

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3
ODI 11543825

I drive it from Gilbert Az to San Diego California The car lost power all of sudden Almost killed with my family I left at dealer in California and went back to Gilbert Arizona No diagnosis yet by dealer But I suspect gas pump failure Reported on Internet that Cadillac Recalled some 2021 Escalade For gas pump failure But there is no recall on my car It is now at Simpson GMC Cadillac dealer Buena Park California

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ODI 11669906

Experienced engine failure as outline in recall for 6.2liter L87 engines. Engine failure occured on 5/28/2025. Confirmed engine failure by Cadillac dealer on 5/29/2025. Vehicle is still in repair shop with no ETA on replacement motor. Cadillac has failed to provide a comparable loaner vehicle. This is creating financial impact as I use my vehicle for work.

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ODI 11757312

Bought vehicle brand new in 2021 took delivery in 2022. Had to have a full transmission replacement and radiator that was cracked replaced at 30,000 miles. Over the next few years have had fuel delivery issues due to fuel pump. This fuel pump was not fixed. As of this year 2026 i've had the vehicle in the shop just shy of every single month. I have had a thermostat sensor that caused the engine fan to go into high RPM causing limp mode on the freeway with a family of 5 in the vehicle. Ive had breaks replaced and not mounted correctly. Additiona…

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00—000
Service Brakes
3
ODI 11679462

My vehicle comes to an abrupt stop while driving or when I’m pulling off at an intersection. This has happened on 4 different occasions in which I’ve injured my knee due to the vehicle stopping at random while I’m driving or pulling off. I’ve stated this to Cadillac of Memphis and to Landers GMC. The first time I happened I hit my knee by the control panel on the driver side. I’m in a brace because my patellar tendon are inflamed and as well my hoffas fat pad due to the impact. Cadillac of Memphis stated it was something that went out and neede…

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ODI 11708463

My wife was driving my kids to their nana and papas house when the vehicle loss power. The vehicle started to have a knocking noise and started to vibrate towards the engine compartment. The dash lit up like a Christmas tree. We took the vehicle to a local mechanic and he suggested that we might need a tune up. We purchased 8 brand new spark plugs, spark plug wires and 8 brand new coil packs. The local mechanic installed all of the new parts and the vehicle acted just like it was before the tune up. We then took the vehicle to Boyd Cadil…

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ODI 11715994

On 12/18/2025 at approximately 73,097 miles, while driving on I-75 near Wildwood, Florida at about 75 mph, the vehicle experienced a sudden powertrain failure. The engine became seized/locked, the vehicle progressively lost power, and there were abnormal/loud mechanical noises. I was able to avoid a crash, but the event created a safety risk due to loss of propulsion at interstate speed. No accident occurred. The vehicle later received an engine replacement at Plaza Cadillac (Leesburg, FL). Dealer paperwork indicates completion on 01/07/2026, …

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1
ODI 11499497

Ever since the lifters broke in the new vehicle (which the dealer now tells us is a defect in the engine and that the lifters keep breaking; it was not a "bad delivery of lifters" as we were initially told), the car idles very rough and has power surges. Today sitting at a red light with the foot lightly on the break, the car lunged forward against the break during one of the power surges. If we had been closer to the vehicle in front of us, or if we had been up against a cross walk, there would have been a collision.

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2
ODI 11708463

My wife was driving my kids to their nana and papas house when the vehicle loss power. The vehicle started to have a knocking noise and started to vibrate towards the engine compartment. The dash lit up like a Christmas tree. We took the vehicle to a local mechanic and he suggested that we might need a tune up. We purchased 8 brand new spark plugs, spark plug wires and 8 brand new coil packs. The local mechanic installed all of the new parts and the vehicle acted just like it was before the tune up. We then took the vehicle to Boyd Cadil…

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ODI 11715994

On 12/18/2025 at approximately 73,097 miles, while driving on I-75 near Wildwood, Florida at about 75 mph, the vehicle experienced a sudden powertrain failure. The engine became seized/locked, the vehicle progressively lost power, and there were abnormal/loud mechanical noises. I was able to avoid a crash, but the event created a safety risk due to loss of propulsion at interstate speed. No accident occurred. The vehicle later received an engine replacement at Plaza Cadillac (Leesburg, FL). Dealer paperwork indicates completion on 01/07/2026, …

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00—0
1
ODI 11679462

My vehicle comes to an abrupt stop while driving or when I’m pulling off at an intersection. This has happened on 4 different occasions in which I’ve injured my knee due to the vehicle stopping at random while I’m driving or pulling off. I’ve stated this to Cadillac of Memphis and to Landers GMC. The first time I happened I hit my knee by the control panel on the driver side. I’m in a brace because my patellar tendon are inflamed and as well my hoffas fat pad due to the impact. Cadillac of Memphis stated it was something that went out and neede…

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Seat Belts000000—0
Unknown Or Other
1
ODI 11679462

My vehicle comes to an abrupt stop while driving or when I’m pulling off at an intersection. This has happened on 4 different occasions in which I’ve injured my knee due to the vehicle stopping at random while I’m driving or pulling off. I’ve stated this to Cadillac of Memphis and to Landers GMC. The first time I happened I hit my knee by the control panel on the driver side. I’m in a brace because my patellar tendon are inflamed and as well my hoffas fat pad due to the impact. Cadillac of Memphis stated it was something that went out and neede…

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0
1
ODI 11677698

Twice in the last 6 months the vehicle doors have locked at random while the key was inside the vehicle. Both times, my children were trapped in the vehicle exposed to potential heat issues. Fortunately, in both cases the doors were able to be opened through another door that was still open one time and by hitting the unlock button through a slightly rolled down window. Breaking the glass was the next option. This is a serious safety defect that is putting young children and pets at risk for heat injury or death. There are no indication…

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00
1
ODI 11679462

My vehicle comes to an abrupt stop while driving or when I’m pulling off at an intersection. This has happened on 4 different occasions in which I’ve injured my knee due to the vehicle stopping at random while I’m driving or pulling off. I’ve stated this to Cadillac of Memphis and to Landers GMC. The first time I happened I hit my knee by the control panel on the driver side. I’m in a brace because my patellar tendon are inflamed and as well my hoffas fat pad due to the impact. Cadillac of Memphis stated it was something that went out and neede…

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0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

16 mentions · 22.5% of complaints

Median mileage: 64,000 mi (8 usable records).

ODI 11446506

On November 29th 2021, I cranked up my ESV headed to work. To my surprise, I heard which to me sounds like metal hammers clanking together. I immediately turn off the truck. In my experience it sounded like lifters and pistons out of sync. If I had been traveling to work this would have left me stranded on the freeway. I called roadside to set an appt to flatbed the truck to the dealership where I just purchased the ESV 8 months ago (11,100k mi). Currently, the last update was the upper half of the ESV engine has to be rebuilt due to damaged ca…

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ODI 11468075

Bought one of only 4 available in the entire USA. Flew to Atlanta to drive it back to CA 11 weeks ago. Since then it’s been at dealership 5 times for a total of 9 weeks for an electrical ghost they can’t fix! Cost us over $60,000 in income this month and paying approx $1500 month insurance while it sits there in a workshop with no resolution. Now working with GM and the BBB. Summary below: ISSUE - only at low speeds, idling, or at start up the car suddenly throws on the heater, service lights going off like lights on the Vegas strip of w…

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ODI 11498049

Back in August of 2022 my 2021 Cadillac Escalade started having severe engine roughness, a check engine light, and an error saying that most of the collision safety features had been disabled. I was able to limp the vehicle into a GMC dealer who informed me that Cadillac had received a bad shipment of lifters and that one or more of the lifters had broken. When the vehicle detects an engine problem, it apparently disables most systems in the car. The GMC deal had the car for weeks trying to repair. They told me that Cadillac only authorized…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

15 mentions · 21.1% of complaints

Median mileage: 29,000 mi (4 usable records).

ODI 11498437 · 33,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated while her husband was driving 15 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the electrical system and engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 33,000.

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ODI 11543825

I drive it from Gilbert Az to San Diego California The car lost power all of sudden Almost killed with my family I left at dealer in California and went back to Gilbert Arizona No diagnosis yet by dealer But I suspect gas pump failure Reported on Internet that Cadillac Recalled some 2021 Escalade For gas pump failure But there is no recall on my car It is now at Simpson GMC Cadillac dealer Buena Park California

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ODI 11545963

Car lost power all of the sudden Twice Good things did not happen while driving on the high way Has only 30000 mile Still at Cadillac dealer in California They found internal case defect They r replacing it It is fatal defect

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

3 mentions · 4.2% of complaints

Median mileage: 71,000 mi (1 usable records).

ODI 11679462

My vehicle comes to an abrupt stop while driving or when I’m pulling off at an intersection. This has happened on 4 different occasions in which I’ve injured my knee due to the vehicle stopping at random while I’m driving or pulling off. I’ve stated this to Cadillac of Memphis and to Landers GMC. The first time I happened I hit my knee by the control panel on the driver side. I’m in a brace because my patellar tendon are inflamed and as well my hoffas fat pad due to the impact. Cadillac of Memphis stated it was something that went out and neede…

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ODI 11700416 · 71,000 mi

The contact owns a 2021 Cadillac Escalade ESV. The contact stated that the check engine warning light was displayed on the instrument panel with an abnormal whining sound coming from the vehicle. The contact took the vehicle to the dealer and was informed that the battery needed to be replaced. The battery was replaced; however, the check engine warning light illuminated the following day. The contact stated that while driving at 45 MPH, the vehicle started to jerk abnormally while depressing the accelerator pedal, and the vehicle shut off in t…

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ODI 11732001

82.826 miles sounded like a idler pully making dinging noise got louder driving in city went to get on highway sudden lost of power and rattling noise and jerking and lunging got off first exit pulled into parking lot and shut it off. Called dealer they sent tow truck diagnosed it as bad motor 4/6/26 got remanufactured motor on 4/17/26 waiting to see how long this one lasts

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

2 mentions · 2.8% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11468075

Bought one of only 4 available in the entire USA. Flew to Atlanta to drive it back to CA 11 weeks ago. Since then it’s been at dealership 5 times for a total of 9 weeks for an electrical ghost they can’t fix! Cost us over $60,000 in income this month and paying approx $1500 month insurance while it sits there in a workshop with no resolution. Now working with GM and the BBB. Summary below: ISSUE - only at low speeds, idling, or at start up the car suddenly throws on the heater, service lights going off like lights on the Vegas strip of w…

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ODI 11712702

The steering wheel locked up and the car shifted. I was unable to control the steering wheel it caused a crash

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

1 mentions · 1.4% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11755799

My 2021 Cadillac Escalade ESV with the 6.2L L87 engine received the remedy for Safety Recall 25V-274 (GM recall number N252494001) on July 30, 2025. The dealer inspected the engine, passed it, and performed the higher viscosity oil remedy. The engine was not repaired or replaced. On [DATE], while driving, the vehicle hesitated and lost power under acceleration. Engine noise then increased progressively until I pulled over on the side of the road. The engine stopped running and would not restart. The dash displayed a message to press the start …

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Oil consumption or dilution

1 mentions · 1.4% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11755963

2021 Cadillac Escalade ESV equipped with L87 6.2L V8, subject to NHTSA Recall 25V-274 / GM N252494000. The recall inspection was completed and the vehicle passed, so GM performed the 0W-40 higher-viscosity-oil remedy rather than engine replacement. The vehicle has a history of unexplained oil loss with no obvious external leak, including a prior low-oil warning. At a recent oil change after approximately 5,000 miles, no oil registered on the dipstick before service. The engine was then filled to the full mark. Using the same repeatable checking…

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b