| Engine | 315.0%ODI 11024990 · 54,000 miWHILE TRAVELING ON THE HIGHWAY THE VEHICLE RANDOMLY LOST ELECTRICAL POWER, LIGHTS, DOOR LOCKS, EVERYTHING AND THE ENGINE UPSHIFTED INTO SECOND OR THIRD GEAR COMPLETELY ON ITS OWN, THEN REFUSED TO ACCELERATE. THE ELECTRICS WOULD COME BACK ON AND THEN GO OFF AGAIN. THE ELECTRONIC WENT COMPLETELY BERSERK AND PRESENTED A HUGE SAFETY ISSUE FOR MY WIFE, CHILDREN AND I. Look up ODI 11024990 at NHTSA ↗ | 315.8%ODI 11648387I am currently experiencing a concerning issue with my hybrid car, which has been stalling unexpectedly and shutting itself off while driving. This alarming behavior poses a significant safety risk, as it could potentially lead to a crash in critical situations, especially if it occurs during high-speed travel or in heavy traffic. Despite regular maintenance and inspections, the problem persists, and I am worried about the reliability of the vehicle. The intermittent nature of the stalling makes it particularly difficult to diagnose, and I am… Look up ODI 11648387 at NHTSA ↗ | 315.0%ODI 11267262 · 72,133 miTL* THE CONTACT OWNS A 2014 CADILLAC ESCALADE. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW HOT AIR, THE TRANSMISSION OVERHEATED AND HESITATED, AND A BANGING NOISE WAS HEARD UNDERNEATH THE CENTER OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CRESTMONT CADILLAC (26000 CHAGRIN BLVD, BEACHWOOD, OH 44122, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE AIR COMPRESSOR HAD A HOLE IN THE TUBE, WHICH CAUSED A FREON LEAK. THE VEHICLE WAS NOT REPAIRED BECAUSE GM WAS ON STRIKE. THE MANUFACTURER WAS NOT MADE AW… Look up ODI 11267262 at NHTSA ↗ | 2727.6%ODI 10817761 · 20,000 miENGINE NOISE AND VIBRATION ON COLD START. VERY LOUD GRINDING NOISE COMING FROM ENGINE. HAD IT LOOKED AT 2 TIMES. DEALER SERVICE MANGER JIMMIE STATES ITS NORMAL. THEY ALL MAKE THAT NOISE. I AM 54 YEARS OLD OWNED MORE THAN 15 CARS IN MY LIFE . THIS IS NOT NORMAL. THEY DO NOT WANT TO FIX IT. Look up ODI 10817761 at NHTSA ↗ | 3134.8%ODI 10967076 · 2,000 miAFTER COMING TO A STOP, CAR ENGINE SHUT OFF. NO WARNING OR FAILURE LIGHTS CAME ON. PUT CAR IN PARK AND RESTARTED. DASH LOOKED TOTALLY NORMAL BUT NO RPM'S. CANNOT SAY WHETHER CAR ENGINE STOPPED BEFORE CAR CAME TO A STOP BUT SOMETIME BETWEEN SLOWING FOR A STOP SIGN TO WHEN I CAME TO A STOP AT STOP SIGN. Look up ODI 10967076 at NHTSA ↗ | 2243.1%ODI 10940317 · 845 miBRAKE AND GAS PEDALS MOVED ON THEIR OWN WITHOUT BEING COMMANDED. HAPPENED SEVERAL TIMES, VEHICLE NOT MOVING AT THE TIME. TOOK TO THE DEALER AND THEY OBSERVED IT. COULD NOT FIND THE PROBLEM, SENT ME AWAY. HAPPENED AGAIN AND DEALER ORDERED A SENSOR TO BE INSTALLED WHEN IT COMES IN. Look up ODI 10940317 at NHTSA ↗ | 1047.6%ODI 11428248Cam shaft lifters are failing. Cam shaft needs to be rebuilt. Rough idle and tick sound from engine. Can cause catalytic converter to stop working and is hazardous and not solving right away can cause further damage to vehicle and damage vehicle while driving. Many have reported same problems. Look up ODI 11428248 at NHTSA ↗ | 1768.0%ODI 11646891Active Fuel Management system is starving the lifters of lubrication. Push rod got snapped in half and lifters needed to be replaced. Then the headers had to be fixed because of all of this. With a complete repair done, the push rod has again malfunctioned one month after the new one was put in. My certified mechanic has informed me I’m going to continue to have an issue while GM isn’t concerned with addressing the issue of the AFM system. Look up ODI 11646891 at NHTSA ↗ | 642.9%ODI 11650769Engine has 64k miles and at stop lights and while parked drops idle to below 500 makes a random knock like sound shudders like it is going to cut off or have engine failure but no check engine lights. Look up ODI 11650769 at NHTSA ↗ | 4359.7%ODI 116211741) The car suddenly brakes as to avoid a collision when there are no cars in the proximity of the vehicle (think about driving on an open road on a sunny day and the vehicle suddenly brakes without warning). 2) We have received notice of low oil shortly after oil changes which have been performed at the dealership. It has been communicated to us by the dealership that it is common for these vehicles to burn approximately four (4) quarts of oil over the course of 2,500 – 3,000 miles leaving approximately two (2) quarts of oil remaining. Require… Look up ODI 11621174 at NHTSA ↗ | 6678.6%ODI 11497453 · 20 miThe contact owns a 2022 Cadillac Escalade. The contact stated that upon starting the vehicle, the RPM’s revved up and down continuously and the vehicle shuddered significantly. The contact stated that he depressed the brake pedal and shifted into drive (D), and the failure ceased. There was no warning light illuminated. The contact stated that the failure had been reoccurring while the vehicle was in park (P). Additionally, the contact stated while driving 20-35 MPH with low RPMs, the vehicle would shudder significantly while driving. The conta… Look up ODI 11497453 at NHTSA ↗ | 10676.8%ODI 11527068While riding after a stoplight, the engine started malfunctioning and not responding. Noise came out apparently from the engine heads (sounded like the valve lifters) . Driver was unable to accelerate and take a street exit almost hitting another vehicle The truck was towed Look up ODI 11527068 at NHTSA ↗ | 3571.4%ODI 11596072I started my Escalade and 5 minutes later I lost power which as the entire vehicle had no power. So I left it alone for an hour or so in my garage and I started up again and this time didn’t loose power. Everything appeared normal and working again. Than the next day I started it up and I had this popup message SD card has been removed press ok to exit navigation (when no SD card was removed). I also noticed that my backup camera, grid lines, or augmented reality has also intermittently not working on days. It sometimes works as normal and some… Look up ODI 11596072 at NHTSA ↗ | 1260.0%ODI 11637331Was on the interstate driving 75 mph, with my daughter, her friend, my wife. And the car cut off, and dealership said engine locked. 45 minutes prior i was on a snowy mountain road, and this vehicle has 939 miles on it, one month old. Now i am reading about the investigation, and feel this is negligence on gmc. This could have been a disaster and life changing for me. I dont care if its a 75k vehicle or 135k like mine, this is dangerous!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! the vehicle is currently at the dealership! Told my wife to start recordi… Look up ODI 11637331 at NHTSA ↗ | 3297.0%ODI 11714069We just purchased our new 2026 Cadillac Escalade V this month. We were driving on interstate 64 when we experienced a sudden loss of propulsion and a warning that there was no oil pressure. We barely made it to the side of the highway where the engine had seized up and was unable to be started. The vehicle was towed to our local Cadillac dealer. They informed me today that the crankshaft had failed similar to the previous 6.2 L engine recalls. they have ordered a new engine. They are unable to tell me when the new engine will be there or how lo… Look up ODI 11714069 at NHTSA ↗ |
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| Air Bags | 210.0%ODI 11404061EVERY SO OFTEN MY SERVICE AIR BAG LIGHT WILL APPEAR ON THE DASH UPON STARTING THE VEHICLE. I THOUGHT IT COULD HAVE SOMETHING TO DO WITH MOVING THE SEATS BACK AND FORTH AND A WIRE ISSUE. I RECEIVED A SAFETY RECALL FOR THE PASSENGER SIDE FRONTAL AIRBAG INFLATOR SHORTLY AFTER THIS STARTED HAPPENING. WHEN I CALLED ABOUT REPAIRING THE RECALL THEY SAID THEY DIDN'T HAVE PARTS AVAILABLE TO CORRECT THIS ISSUE. I HAVE CHILDREN THAT RIDE IN THE FRONT AND I'D HATE FOR THIS TO EXPLODE WHILE DRIVING DOWN THE ROAD ON THEM OR ANYONE FOR THAT MATTER. WHEN WILL … Look up ODI 11404061 at NHTSA ↗ | 315.8%ODI 10945238 · 76,000 miAIRBAG LIGHT IS ON AND DEALER STATED IT HAS SOMETHING TO DO WITH THE SEAT BELT (DIVER SIDE) ALSO THE CADILLAC ESCALADE FROM THE PAST AND PRESENT YEARS HAVE A AIRBAG AND SEATBELT ISSUE AND I BELIEVE MY VEHICLE HAS THE SAME ISSUE. BUT NO ONE WILL LISTEN PLEASE LOOK INTO THE ISSUE WITH MY VEHICLE PLEASE HELP. Look up ODI 10945238 at NHTSA ↗ | 525.0%ODI 10870518 · 10,281 miTL* THE CONTACT OWNS A 2014 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE UNINTENDEDLY ACCELERATED WHILE PULLING INTO THE CAR PORT. THE VEHICLE PROCEEDED TO CRASH INTO THE WALL, A POLE, A FENCE, AND THE HOUSE. THE CONTACT SUFFERED INJURIES TO THE NECK AND RIBS, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONCLUDED THAT THE FAILURE WAS NOT CAUSED BY A MANUFACTURER DEFECT. A POLICE REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE F… Look up ODI 10870518 at NHTSA ↗ | 33.1%ODI 113233101) AIR BAG LIGHT COMES ON IN VEHICLE. 2) R-134 LEAKS 3) BODY AND OR REAR REVERSE LIGHT FIXTURE HAS CONDENSATION AND WATER GETS IN AREA IN FRONT OF SUNROOF. 4) REAR BACK DOOR NO UNLOCK ALL THE TIME. 5) POWERTRAIN WORK PERFORMED AT DEALER AND EXPERIENCING SLIPPING. 6) STEERING COLUMN NOISE/CLUNK Look up ODI 11323310 at NHTSA ↗ | 66.7%ODI 10897993 · 1,700 miTL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE. SHORTLY AFTER PURCHASING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE FAILED, WHICH WOULD PREVENT THE AIR BAGS FROM DEPLOYING IN THE INVENT OF A CRASH. THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,700. Look up ODI 10897993 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 11.4%ODI 11642093Our 2021 Cadillac Escalade has experienced multiple ongoing issues. The “driver airbag warning” light has been a major concern, with the dealership stating that the airbag could malfunction at any moment. When we took the vehicle in for repairs, they determined that a previous maintenance job on the driver’s airbag was done incorrectly, which was causing the warning light to activate. Additionally, the vehicle intermittently displays warnings for the “service system restraint system,” “service power steering column,” “reducing features to save … Look up ODI 11642093 at NHTSA ↗ | 11.2%ODI 11620606On [XXX], my wife and I were stopped in traffic in Baton Rouge, Louisiana at approximately 7:35pm. Another vehicle failed to stop due to being distracted on his phone and rear ended my 2022 Cadillac Escalade. My wife and I were both injured. None of our airbags deployed and the On-Star system never came on and never detected the crash. By the airbags never deploying, this caused my wife to hit her head on the dashboard as well as on the speakers on the passenger seat. It happened in front of a fire station so they heard the crash and immediatel… Look up ODI 11620606 at NHTSA ↗ | 10.7%ODI 11576528Was at red light my light turned green proceed threw the light, another vechile ran the red light hitting my car at 50 mph. Sending the car into a 360 air bags did not deploy and on star never called Look up ODI 11576528 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Electrical System | 945.0%ODI 10497630 · 3,616 miTHIS VEHICLE HAS A RECURRING LOCKING PROBLEM THAT CANNOT BE DIAGNOSED OR CORRECTED BY THE DEALER. THE VEHICLE RANDOMLY LOCKS OR UNLOCKS WHILE EITHER PARKED OR MOVING CREATING A SERIOUS SAFETY CONCERN, PARTICULARLY WHEN THE VEHICLE UNLOCKS ITSELF WHILE MOVING. WE HAVE TAKEN THIS VEHICLE TO THE DEALER ON FOUR (4) DIFFERENT OCCASIONS TO CORRECT THIS LOCKING DEFECT WITHOUT SUCCESS. THIS VEHICLE HAS BEEN AT THE DEALERSHIP FOR A TOTAL OF 45 DAYS DURING 2012 ON ACCOUNT OF THIS RANDOM LOCKING ISSUE. THE SERVICE MANAGER AT THE DEALERSHIP TELLS US … Look up ODI 10497630 at NHTSA ↗ | 421.1%ODI 11030222 · 55,000 miTL* THE CONTACT OWNS A 2013 CADILLAC ESCALADE. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO COURTESY CHEVROLET OF SAN DIEGO (750 CAMINO DEL RIO NORTH, SAN DIEGO, CA 92108, PHONE NUMBER: [phone removed]) WHERE IT WAS DIAGNOSED THAT THE MAIN ELECTRICAL FUSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT ASSOCIATED WITH THE… Look up ODI 11030222 at NHTSA ↗ | 840.0%ODI 10660193 · 105 miPURCHASED BRAND NEW 2014 CADILLAC ESCALADE FROM PENSKE IN TORRANCE CA , BEGINNING OF SEPT. 2014. VEHICLE REFUSED TO START ON AT LEAST FOUR OCCASIONS. THEN WHILE DRIVING INTO A GAS STATION, THE VEHICLE LOST POWER AND POWER STEERING, CAUSING A CRASH AT A GAS STATION. I AM UNABLE TO GET PENSKE IN TORRANCE CA TO LOOK INTO THE PROBLEM. THEY ARE DECLINING TO DO ANYTHING TO LOOK OR FIX THE PROBLEM. *TR Look up ODI 10660193 at NHTSA ↗ | 1414.3%ODI 11052047 · 45,000 miTHE CUE SYSTEM GETS STUCK AN SOMETIMES IT CHANGES BUY ITSELF. IT WILL NOT LET YOU CHANGE THE IT WILL FREEZE FOR A LONG PERIOD OF TIME. Look up ODI 11052047 at NHTSA ↗ | 1516.9%ODI 11243715 · 25,000 miTL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE. EVERY TIME THE CONTACT PARKED AND LOCKED THE VEHICLE, THE BRAKE LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO ED MORSE CADILLAC TAMPA (101 E FLETCHER AVE, TAMPA, FL 33612, [phone removed]) FOUR TIMES WHILE UNDER THE WARRANTY. THE DEALER REPLACED THE SENSOR UNDER THE BRAKE PEDAL TWICE. DURING THE THIRD VISIT, THE DEALER REPLACED THE WIRES AFTER SPEAKING WITH THE MANUFACTURER; HOWEVER, THE FAILURE STILL PERSISTED. DURING THE FOURTH VISIT, THE DEALER KEPT THE VEHICLE FOR 28 DAYS, BUT THE FAILU… Look up ODI 11243715 at NHTSA ↗ | 713.7%ODI 11181516 · 16,000 miSPORADICALLY WHEN DRIVING THE CAR, TURNING THE WHEEL HARD LEFT OR RIGHT THE MESSAGE WILL FLASH "SERVICE STABILITRAK" WHILE AT THE SAME TIME, THE STEERING WHEEL POSITION LOCKS, THE ELECTRONIC SYSTEM IN THE CAR SHUTS OFF, AND NO CONTROL OF THE VEHICLE IS AVAILABLE. THIS LASTS FOR APPROXIMATELY 1-2 SECONDS BEFORE THE STEERING UNLOCKS AND VEHICLE CONTROL IS RESTORED. VEHICLE HAS BEEN IN THE SERVICE CENTER FOR OVER A WEEK NOW, AND THE DEALER IS TRYING TO RETURN THE CAR TO ME STATING "WE CANNOT RECREATE THE ISSUE SO WE HAVE NO FIX". WE HAVE PHOT… Look up ODI 11181516 at NHTSA ↗ | 314.3%ODI 11210118 · 11,000 miMOON ROOF DRAIN LINE OBSTRUCTED POSSIBLE PINCHED DURING MANUFACTURE. DRIPPING BROUGHT TO DEALERS ATTENTION . SERVICE TECNITION MAY HAVE APPLIED AIR PRESSURE TO DRAIN LINE BURSTING IT. WATER FROM RAIN THEN LEAKED ON ELECTRONICS PACKAGE UNDER DRIVER SIDE DASH. DRIVER BECAME LOCKED IN AUTO DUE TO WET MALFUNCTIONING ELECTRONIC PACKAGE. POSSIBLE HAZARD IN EMERGENCY SITUATION. Look up ODI 11210118 at NHTSA ↗ | 14.0%ODI 11687917My wife and I purchased this vehicle in 2023 with 33,xxx miles on it and since we’ve had it, the vehicle has locked itself with the key fob inside 3 different times, we’re going on the third suspension replacement with normal driving that is ruining alignment and tires, we’ve had multiple issues with the computer system resetting itself and not acting appropriately, key fob not working, seat heaters in the back turning themselves on, and glove box randomly opening. Yesterday, my wife tried to start the car and everything on the dash just starte… Look up ODI 11687917 at NHTSA ↗ | 17.1%ODI 11542464This is the component that failed Parts Passenger Side Instrument Panel Wiring Harness Junction Block GM Part # 84114433 Component combustion Yes, the burning of the component has been confirmed Not checked - Just replace the component only No warning lights appeared Look up ODI 11542464 at NHTSA ↗ | 79.7%ODI 116211741) The car suddenly brakes as to avoid a collision when there are no cars in the proximity of the vehicle (think about driving on an open road on a sunny day and the vehicle suddenly brakes without warning). 2) We have received notice of low oil shortly after oil changes which have been performed at the dealership. It has been communicated to us by the dealership that it is common for these vehicles to burn approximately four (4) quarts of oil over the course of 2,500 – 3,000 miles leaving approximately two (2) quarts of oil remaining. Require… Look up ODI 11621174 at NHTSA ↗ | 67.1%ODI 11519716I was in accident on the interstate. None of the safety features activated. The truck was sliding instead of stopping. The emergency stop and braking never activated. The distance sensor failed. The airbag didn’t deploy and Onstar never called about a crash alert. Look up ODI 11519716 at NHTSA ↗ | 1611.6%ODI 11513125Please explain your complaint in detail: Every Cadillac dealership in the area is refusing to service my vehicle for a serious safety recall •GM #: N222384930
Trailer Brake Control Switch. When I call the dealerships to set up an appointment, they tell me there is a note on my account to not service your vehicle. The vehicle is brand new and was purchased from Brotherton Cadillac. All of the Cadillac dealerships are working together to block any service of my vehicle. Look up ODI 11513125 at NHTSA ↗ | 714.3%ODI 11596072I started my Escalade and 5 minutes later I lost power which as the entire vehicle had no power. So I left it alone for an hour or so in my garage and I started up again and this time didn’t loose power. Everything appeared normal and working again. Than the next day I started it up and I had this popup message SD card has been removed press ok to exit navigation (when no SD card was removed). I also noticed that my backup camera, grid lines, or augmented reality has also intermittently not working on days. It sometimes works as normal and some… Look up ODI 11596072 at NHTSA ↗ | 630.0%ODI 11705216Vehicle showed error on the dash for all various systems. It told me those systems required service. I parked the truck and it locked me out of it. OnStar could not open the doors, they kept telling me the truck was unlocked. My app could not open the doors. I called roadside and they showed me how to remove the cover on drive side handle and insert the manual key. The lock turned but the vehicle would not unlock due to the automatic doors. We had to insert an airbag and Jimmy open the door by hooking the interior door handle. The issue is this… Look up ODI 11705216 at NHTSA ↗ | 39.1%ODI 11717705On February 12, 2026, while driving my 2026 Cadillac Escalade from Corpus Christi to Portland, Texas, I encountered a severe safety issue. While driving on the bridge, the engine started making a loud knocking noise and then abruptly stopped working, causing the vehicle to turn off in the middle of traffic. I have only had my vehicle for a total of 55 days, and the mileage on my vehicle is 2,455 miles. This incident highlights a critical motor failure that poses a significant safety risk. Look up ODI 11717705 at NHTSA ↗ |
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| Power Train | 15.0%ODI 10990762 · 75,645 miLOUD NOISE (KNOCK) WHILE DRIVING ON HIGHWAY 65 MPH, ALL ENGINE LIGHTS CAME ON, VEHICLE TOWED TO RESIDENCE. Look up ODI 10990762 at NHTSA ↗ | 526.3%ODI 11003064 · 88,000 miTL* THE CONTACT OWNS A 2013 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST ACCELERATION AND A GRINDING METAL NOISE EMERGED FROM THE ENGINE. THE CONTACT HAD TO COAST TO THE NEAREST EXIT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE CAME TO A COMPLETE STOP ON THE SIDE OF THE ROAD AND WAS SHUT OFF BY THE CONTACT. THE CONTACT STARTED THE VEHICLE AGAIN, BUT IT STILL DID NOT ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS DRIVEN VERY SLOWLY TO THE DEALER (MICHAEL CADI… Look up ODI 11003064 at NHTSA ↗ | 15.0%ODI 11267262 · 72,133 miTL* THE CONTACT OWNS A 2014 CADILLAC ESCALADE. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW HOT AIR, THE TRANSMISSION OVERHEATED AND HESITATED, AND A BANGING NOISE WAS HEARD UNDERNEATH THE CENTER OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CRESTMONT CADILLAC (26000 CHAGRIN BLVD, BEACHWOOD, OH 44122, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE AIR COMPRESSOR HAD A HOLE IN THE TUBE, WHICH CAUSED A FREON LEAK. THE VEHICLE WAS NOT REPAIRED BECAUSE GM WAS ON STRIKE. THE MANUFACTURER WAS NOT MADE AW… Look up ODI 11267262 at NHTSA ↗ | 2727.6%ODI 10795343 · 10,000 miMY 2015 CADILLAC ESCALADE HAS BEEN IN THE SHOP FOR 130+ DAYS IN THE FIRST CALENDAR YEAR FOR DEFECTIVE BRAKES, TRANSMISSION, SUSPENSION, ELECTRICAL, AND HVAC. I HAVE CONTACTED GM AND THEY DON'T WANT TO REPURCHASE THE VEHICLE. THE VEHICLE IS CONSTANTLY IN THE SHOP FOR PROBLEMS AND IT IS NOT A VEHICLE THAT SHOULD BE OPERATED ON PUBLIC ROADWAYS. THE TRANSMISSION HAS BEEN REPLACED ONCE BEFORE DUE TO DEFECTS IN DESIGN AND BUILD QUALITY. THE TRANSMISSION HOW CAUSES THE CAR TO TAKE OFF IN 4TH GEAR RATHER THAN IN 1ST GEAR WHICH MEANS THE CAR FEELS A… Look up ODI 10795343 at NHTSA ↗ | 1719.1%ODI 10876798 · 25 miVEHICLE EXHIBITS A CONSTANT VIBRATION AT SPEEDS BETWEEN 35 MPH AND 75 MPH. VIBRATION IS NOT ROAD RELATED, IT IS A CONSTANT, STEADY VIBRATION REGARDLESS OF ROAD CONDITIONS, BEST DESCRIBED AS IF THE VEHICLE WAS DRIVING OVER CORDUROY. THERE IS ALSO A STEADY "BUFFETING" NOISE COMING FROM THE CABIN OF THE VEHICLE AT SPEEDS BETWEEN 55 MPH AND 70MPH. VEHICLE WAS BROUGHT TO INDEPENDENT TIRE SHOP (BY ME) TO HAVE WHEELS AND TIRES ROAD FORCE BALANCED. REPORT WAS PROVIDED, ALL IN SPEC AND VIBRATION IS STILL PRESENT. CURRENTLY, THERE IS A "OPEN TICKET" … Look up ODI 10876798 at NHTSA ↗ | 1223.5%ODI 11033979 · 6,000 miTL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL SHUDDERING AND VIBRATION FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO SHIFT INTO GEARS PROPERLY. THE VEHICLE WAS TAKEN TO DALE EARNHARDT JR. BUICK/GMC (1850 CAPITAL CIR NE, TALLAHASSEE, FL 32308, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER WAS POSSIBLY DEFECTIVE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT STATED THAT THREE OF THE FOUR TIRES WERE ALSO REPLACED; HO… Look up ODI 11033979 at NHTSA ↗ | 314.3%ODI 11637223I paid 8600 on my engine for lifters exc...in 2022 the now in 2025 I was told I need a new engine [XXX] The whole engine is messed up INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11637223 at NHTSA ↗ | 14.0%ODI 11737067I am filing a safety complaint regarding my Cadillac Escalade due to a transmission/valve body failure occurring at approximately 77,100 miles. The vehicle began experiencing transmission-related issues including harsh shifting, hesitation, abnormal operation, and unsafe drivability concerns. The vehicle was diagnosed by the repair facility as requiring a transmission valve body replacement. I was then informed that the required valve body is currently on national backorder with General Motors, and my vehicle has now been out of service for o… Look up ODI 11737067 at NHTSA ↗ | 321.4%ODI 11321030 · 938 miCAR STARTS BUT WILL NOT GO INTO DRIVE OR REVERSE. UPON RESTARTING THE CAR, IT MAY OR MAY NOT GO WORK. WHEN IT DOES WORK THE CAR WILL NOT SHIFT INTO A HIGHER GEAR. Look up ODI 11321030 at NHTSA ↗ | 912.5%ODI 11636615I bought this car used and within a couple hundred miles the car would just shut off and the dash lights came on. I took it in and they diagnosed it and replaced the camshaft actuator. Within a few hundred more miles the same symptoms appeared as I was driving on a 70mph freeway. I had to pull over to the shoulder and this time noticed a metallic smell. Car would not turn on. Had to get it towed back to the dealer. After a month there they informed me the engine seized and needs to be replaced. Approximately 6 weeks and still no estimate to whe… Look up ODI 11636615 at NHTSA ↗ | 1517.9%ODI 11488889I only had my 2022 Cadillac Escalade for 3 months and noticed black oil drippings in my garage. Took it to Cadillac dealership for inspection I was told it was a seal leaking. Within a month I noticed the same issue black oil drippings in the garage, but I also started to smell a burning smell. Call the dealership again to let them know I had the same issue again from a month earlier, the oil drippings in garage also the burning smell. I was told to bring the vehicle in. Started the vehicle the SERVICE TRANSMISSION LIGHT was on. Made it to the … Look up ODI 11488889 at NHTSA ↗ | 2014.5%ODI 11510369Friday 03/03/2023 Off hwy 34 was on i25 for about 5 minutes going 75 I accelerated to 80, to get in my right lane and out of the fast lane got over and a pop up came on my dash board, said press start. I then realized my car lost power on the interstate with cars going 75-80+ mph and I had no way of starting or pulling off the side of the road, as there was construction and temporary road w/ barricades on both sides. My car was stopped in highway traffic, I was pumping my brakes to notify the semi behind me that something was wrong so he woul… Look up ODI 11510369 at NHTSA ↗ | 816.3%ODI 11644022Complete engine failure while driving. Vehicle is brand new with only 6,700 miles Look up ODI 11644022 at NHTSA ↗ | 210.0%ODI 11637331Was on the interstate driving 75 mph, with my daughter, her friend, my wife. And the car cut off, and dealership said engine locked. 45 minutes prior i was on a snowy mountain road, and this vehicle has 939 miles on it, one month old. Now i am reading about the investigation, and feel this is negligence on gmc. This could have been a disaster and life changing for me. I dont care if its a 75k vehicle or 135k like mine, this is dangerous!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! the vehicle is currently at the dealership! Told my wife to start recordi… Look up ODI 11637331 at NHTSA ↗ | 39.1%ODI 11726402On March 21, 2026 while traveling at approximately 70 mph on a public highway, the vehicle experienced a sudden and total loss of propulsion. The vehicle stalled in active traffic, creating an immediate and life-threatening hazard. Following the stall, the vehicle’s system failed, and the vehicle would not engage any gear, including “Park” or “Neutral.” Consequently, the vehicle could not be towed by standard means and required a specialized car carrier to be transported to Heritage Cadillac in Morrow, GA 30260. Look up ODI 11726402 at NHTSA ↗ |
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| Unknown Or Other | 315.0%ODI 11123212 · 38,000 miDASH ON MY ESCALADE HAS CRACKED IN 3 DIFFERENT PLACES AND POSES A HAZARD TO OCCUPANTS. DEALERSHIP SAYS THEY ARE AWARE OF DASH CRACKS IN THAT MODEL AS WELL AS OTHERS BUT GM REFUSES TO RECALL. THIS APPEARS TO BE A MANUFACTURE DEFECT IN MATERIAL USED AND SHOULD BE ADDRESSED ASAP. Look up ODI 11123212 at NHTSA ↗ | 15.3%ODI 11298198 · 55,000 miSEVERAL CRACKS IN THE DASHBOARD Look up ODI 11298198 at NHTSA ↗ | 210.0%ODI 10660193 · 105 miPURCHASED BRAND NEW 2014 CADILLAC ESCALADE FROM PENSKE IN TORRANCE CA , BEGINNING OF SEPT. 2014. VEHICLE REFUSED TO START ON AT LEAST FOUR OCCASIONS. THEN WHILE DRIVING INTO A GAS STATION, THE VEHICLE LOST POWER AND POWER STEERING, CAUSING A CRASH AT A GAS STATION. I AM UNABLE TO GET PENSKE IN TORRANCE CA TO LOOK INTO THE PROBLEM. THEY ARE DECLINING TO DO ANYTHING TO LOOK OR FIX THE PROBLEM. *TR Look up ODI 10660193 at NHTSA ↗ | 1717.3%ODI 10787615 · 14,350 miSPONTANEOUS EXPLOSION OF SUNROOF WHILE DRIVING ON HIGHWAY SENDING A SHOWER OF GLASS ALL OVER THE OCCUPANTS OF THE CAR. DRIVING ON HIGHWAY WITH NO OVERPASS - THIS WAS NOT THE CAUSE OF A ROCK OR SOMETHING HITTING. SUNROOF SIMPLY SHATTERED FOR NO REASON. Look up ODI 10787615 at NHTSA ↗ | 1415.7%ODI 10823280 · 700 miCAR VIBRATES FROM 35MPH UP TO 80 PLUS. HAD IT TO DEALER 5 TIMES AND THEY KNOW THAT THERE IS A VIBRATION. THEY SAID GM SAID THE TORQUE CONVERTER WAS OUT OF BALANCE AND GM WAS DESIGNING A FIX . ABOUT 5 CALLS AND THREE WEEK LATER THEY RECEIVED A NEW SPECIAL TORQUE CONVERTER AND AFTER IT WAS INSTALLED THE VIBRATION WAS STILL THERE. YOU CAN FEEL THE VIBRATION IN THE STEERING WHEEL, THROTTLE, CENTER CONSOLE, FLOOR, AND THE SEAT. THE SERVICE MANAGER HAS BEEN VERY POLITE AND HAS GONE OUT OF HIS WAY TO HELP. A GM FIELD SERVICE REP HAS LOOKED AT THE CAR … Look up ODI 10823280 at NHTSA ↗ | 611.8%ODI 11230449 · 27,600 miI HAVE HAD ONSTAR FOR MANY YEARS BECAUSE OF THEIR ADVERTISEMENTS CONCERNING ACCIDENTS THAT INVOLVE GOING OFF THE ROAD AND NOT BEING FOUND FOR DAYS. I WAS TRAVELING ON I-81 AND WENT INTO A RAVINE HIT MULTIPLE TREES AND ACCORDING TO SEVERAL WITNESSES FLIPPED MULTIPLE TIMES. ALL AIRBAGS DEPLOYED BEFORE THIS HAPPENED . MY ONSTAR DID NOT ACTIVATE. FORTUNATELY AS I STATED THERE WERE WITNESSES THAT CALLED 911 AND LOCATED MY VEHICLE NOT ONSTAR . WHEN I CALLED TO CANCEL MY SUBSCRIPTION THEY WANTED TO KNOW WHY SINCE THEY HAD NO IDEA THAT MY VEHICLE WAS … Look up ODI 11230449 at NHTSA ↗ | 29.5%ODI 11163804 · 7,000 miWHILE DRIVING THE 2018 ESCALADE ESV RWD ON INTERSTATE 87 NORTH YESTERDAY, DRIVING ABOUT 33MPH, THE ESCALADE SUDDENLY SWERVED LEFT AND SLID INTO THE MEDIAN AND THEN ROLLED OVER ON ITS ROOF. AFTER THE ACCIDENT, I NOTED I HAD RECEIVED DIAGNOSTIC ONSTAR EMAILS THAT MORNING WHILE DRIVING THAT THE VEHICLE STABILITRAK AND ANTILOCK BRAKE SYSTEM WERE EXPERIENCING ISSUES. I ALSO PHONED ONSTAR TODAY ABOUT IF AND WHEN THEY RECEIVED A CRASH NOTIFICATION. THE CRASH NOTIFICATION DID NOT OCCUR WITH ONSTAR UNTIL THE VEHICLE WAS TURNED BACK OVER, NOT WHEN THE… Look up ODI 11163804 at NHTSA ↗ | 28.0%ODI 11615733When I am driving the car shutters a lot especially during acceleration. When I stop no shutters but when I begin to go shutters. I have been to the Pepboys where I get my car fixed all the time and they can’t find the problem. I spent lots of money on the suspension system already and still the same shutters. Will Gm find and fix the defect or they can just give me a brand new car. Look up ODI 11615733 at NHTSA ↗ | 00.0%No examples available for this selection. | 56.9%ODI 11618026Dear NHTSA, I am writing to formally address the serious issues surrounding my 2021 Cadillac Escalade, VIN [XXX] [XXX] , which have been exacerbated by misleading communications and inaction from Lindsay Cadillac in Alexandria, VA. This situation has led to significant inconvenience and financial strain. On September 4, 2024, the vehicle was delivered to your dealership due to water leakage causing mold damage between the “B” and “C” pillars. Upon arrival, we were erroneously informed that the warranty had expired. It was not until Septembe… Look up ODI 11618026 at NHTSA ↗ | 56.0%ODI 11489359My moonroof spontaneously exploded almost causing me to have an accident with a 16 wheeler truck. NO external objects hit the moonroof. Look up ODI 11489359 at NHTSA ↗ | 107.2%ODI 11492277The backup camera has no guidelines. GM has a bulletin but no fix and has not issues a recall. Document ID is 6153943. My dealer has told me they cannot do anything. This is a brand new car! Here is link to forum where frustrated owners have discussed the issue: https://www.cadillacforums.com/threads/backup-camera-grid-lines.1124433/ Here is link to youtube video to illustrate the issue: https://www.youtube.com/watch?v=uUYXcroezZE Look up ODI 11492277 at NHTSA ↗ | 48.2%ODI 11655341While driving on a major highway and traveling at 80 mph or so, the vehicle flashed a warning light saying “Press Start Again.” I noticed the gas pedal was no longer responding and the RPM gauge dropped to zero. The vehicle shifted itself into neutral and I was forced to steer the truck to a shoulder and scraped the underside of the front ground effect trim. The vehicle then shifted into park and would not start. When a tow operator arrived, the vehicle could not be shifted into neutral to be towed and the electric parking brake kept activating… Look up ODI 11655341 at NHTSA ↗ | 210.0%ODI 11705216Vehicle showed error on the dash for all various systems. It told me those systems required service. I parked the truck and it locked me out of it. OnStar could not open the doors, they kept telling me the truck was unlocked. My app could not open the doors. I called roadside and they showed me how to remove the cover on drive side handle and insert the manual key. The lock turned but the vehicle would not unlock due to the automatic doors. We had to insert an airbag and Jimmy open the door by hooking the interior door handle. The issue is this… Look up ODI 11705216 at NHTSA ↗ | 26.1%ODI 11733281The engine failed my check engine light came on, it was in the middle of traffic on 4/2/2026. the vehicle had a very rough idle it went away and then came back and then rough idle again I had 2 miles to go to reach my home and then it just shut off. I called the dealer immediately and then I call AAA I received a loaner from the dealer, and they said they would set up a meeting with the tech advisor and myself. My 2026 Cadillac escalate only had 3186 miles on it I was told by the dealership that it was a bearing issue. Look up ODI 11733281 at NHTSA ↗ |
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| Service Brakes | 315.0%ODI 10503189 · 9,000 miTL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING IN INCLEMENT WEATHER AT AN UNKNOWN SPEED, THE BRAKES WERE APPLIED BUT THE VEHICLE ACCELERATED INSTEAD. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS LATER TOWED TO A DEALER WHERE THE BRAKE SENSORS WERE REPLACED AND THE CENTRAL COMPUTER WAS RECALIBRATED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 9,000. THE VIN W… Look up ODI 10503189 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 88.2%ODI 10795343 · 10,000 miMY 2015 CADILLAC ESCALADE HAS BEEN IN THE SHOP FOR 130+ DAYS IN THE FIRST CALENDAR YEAR FOR DEFECTIVE BRAKES, TRANSMISSION, SUSPENSION, ELECTRICAL, AND HVAC. I HAVE CONTACTED GM AND THEY DON'T WANT TO REPURCHASE THE VEHICLE. THE VEHICLE IS CONSTANTLY IN THE SHOP FOR PROBLEMS AND IT IS NOT A VEHICLE THAT SHOULD BE OPERATED ON PUBLIC ROADWAYS. THE TRANSMISSION HAS BEEN REPLACED ONCE BEFORE DUE TO DEFECTS IN DESIGN AND BUILD QUALITY. THE TRANSMISSION HOW CAUSES THE CAR TO TAKE OFF IN 4TH GEAR RATHER THAN IN 1ST GEAR WHICH MEANS THE CAR FEELS A… Look up ODI 10795343 at NHTSA ↗ | 33.4%ODI 11256675 · 43,000 miTL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 42 MPH, THE CONTACT NOTICED ANOTHER VEHICLE TRAVELING IN THE WRONG DIRECTION AND HEADING TOWARDS HIM. THE CONTACT SWERVED TO THE LEFT TO AVOID THE VEHICLE. AS A RESULT, THE CONTACT DROVE OFF THE ROAD AND STRUCK A LARGE ROCK IN A NEARBY LAWN. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED. PARTS OF THE VEHICLE'S FRONT END WAS NO LONGER ATTACHED TO THE VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TOWED. THE VE… Look up ODI 11256675 at NHTSA ↗ | 917.6%ODI 10940317 · 845 miBRAKE AND GAS PEDALS MOVED ON THEIR OWN WITHOUT BEING COMMANDED. HAPPENED SEVERAL TIMES, VEHICLE NOT MOVING AT THE TIME. TOOK TO THE DEALER AND THEY OBSERVED IT. COULD NOT FIND THE PROBLEM, SENT ME AWAY. HAPPENED AGAIN AND DEALER ORDERED A SENSOR TO BE INSTALLED WHEN IT COMES IN. Look up ODI 10940317 at NHTSA ↗ | 314.3%ODI 11277601 · 48,942 miLUCKILY NO ONE WAS IN FRONT OF ME, AND I WASN'T GOING FAST OR IT COULD HAVE BEEN EXTREMELY BAD ESPECIALLY HAVING MY SON WITH ME. MY BRAKES LITERALLY QUIT WORKING. I HAVE A 2018 PLATINUM ESCALADE. ALWAYS BEEN SERVICED TO DATE. I CALLED ON STAR AND NOW WAITING ON A ROLL BACK TO TAKE TO THE DEALERSHIP. I WAS PULLING INTO A GAS STATION WITH MY SON AND FELT LIKE I COULDN'T STOP BUT THOUGHT MAYBE SOMETHING WAS SLICK, I DROPPED HIM OFF TO HIS GRANDMA, PULLED INTO MCDONALD'S DRIVE THRU WHEN IT DID IT AGAIN. I BACKED OUT OF THE DRIVE THEN AND CALLED MY … Look up ODI 11277601 at NHTSA ↗ | 00.0%No examples available for this selection. | 17.1%ODI 11542464This is the component that failed Parts Passenger Side Instrument Panel Wiring Harness Junction Block GM Part # 84114433 Component combustion Yes, the burning of the component has been confirmed Not checked - Just replace the component only No warning lights appeared Look up ODI 11542464 at NHTSA ↗ | 11.4%ODI 11709410I purchased this vehicle on October 20, 2025. I took it to the Cadillac dealership and was told a list of over 20 issues involving the vehicle. The tires have holes in them. The suspension is at Rick of failing, wiring and components are missing. The night vision camera and radars on the vehicle and not functioning. I was told this vehicle should not have been on a lot to be sold. Look up ODI 11709410 at NHTSA ↗ | 11.2%ODI 11589021This is the second time the car has completely shut off and unable to restart. This is the second time it failed on the interstate. When the car died the car could not be switch to park and had to hold the brake pedal to prevent the car from rolling backward. Second whenever the car was turned of the hazard flashers would turn off. The dealer has previous looked at the car and claimed no problem. This is extremely dangerous to have a car random dying on the interstate. The car at the dealer with often have communication error codes that are jus… Look up ODI 11589021 at NHTSA ↗ | 42.9%ODI 11513125Please explain your complaint in detail: Every Cadillac dealership in the area is refusing to service my vehicle for a serious safety recall •GM #: N222384930
Trailer Brake Control Switch. When I call the dealerships to set up an appointment, they tell me there is a note on my account to not service your vehicle. The vehicle is brand new and was purchased from Brotherton Cadillac. All of the Cadillac dealerships are working together to block any service of my vehicle. Look up ODI 11513125 at NHTSA ↗ | 36.1%ODI 116153051.What component or system failed or malfunctioned, and is it available for inspection upon request? •The primary issue was with the vehicle’s software system, which was incompletely updated on 9/13/24. This has caused the safety features to malfunction. Additionally, the parking emergency brake engaged suddenly while I was driving. The vehicle is currently available for inspection upon request, as I have already reported the issue and requested immediate attention from the dealership. 2.How was your safety or the safety of others put at risk? … Look up ODI 11615305 at NHTSA ↗ | 210.0%ODI 11708250On Tuesday, [XXX] at approximately [XXX], my 2025 Cadillac Escalade (VIN: [XXX] ) experienced a sudden and complete failure of multiple critical safety and control systems while in motion. My wife was driving downhill toward a stoplight with our two toddlers in the vehicle when the incident occurred. Without warning, all dashboard alerts illuminated simultaneously, including brake, engine, collision, and steering warnings. At the same time, the vehicle lost braking capability, power steering assist, electronic gear shifting, and emergency brak… Look up ODI 11708250 at NHTSA ↗ | 13.0%ODI 11719336ON FEBRUARY 16, 2026, AROUND 4:30 P.M. WE WERE DRIVING OUR NEW CADILLAC ESCALADE SPORT V-SERIES WITH ONLY 900 MILES ON THE ODOMETER AT AROUND 50 MILES PER HOUR ON HIGHWAY T IN FRANKLIN COUNTY TO OUR HOME FROM THE DOG GROOMER WITH OUR 2 LARGE BREED NEWFOUNDLAND DOGS WHO WEIGH 130 POUNDS EACH NAMED [XXX] AND SQUIGGY WHO WERE LAYING DOWN IN THE REAR CARGO AREA WITH THE 3RD ROW SEAT FOLDED DOWN WHEN I NOTICED THE VEHICLE WAS SLOWING DOWN EVEN THOUGH I HAD MY RIGHT FOOT ON THE ACCELERATOR AND THAT'S WHEN I NOTICED THAT THE TRANSMISSION HAD UNEXPECT… Look up ODI 11719336 at NHTSA ↗ |
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| Fuel/Propulsion System | 00.0%No examples available for this selection. | 15.3%ODI 11648387I am currently experiencing a concerning issue with my hybrid car, which has been stalling unexpectedly and shutting itself off while driving. This alarming behavior poses a significant safety risk, as it could potentially lead to a crash in critical situations, especially if it occurs during high-speed travel or in heavy traffic. Despite regular maintenance and inspections, the problem persists, and I am worried about the reliability of the vehicle. The intermittent nature of the stalling makes it particularly difficult to diagnose, and I am… Look up ODI 11648387 at NHTSA ↗ | 15.0%ODI 11469335I am having an electrical short that is shutting down everything while I'm driving or stopped, it makes driving it Dangerous and Scary. It looks like the recall from 2014 that describes everything I'm experiencing. Recall 14515 that talks about a Chassis Control Module that controls a lot of things including the fuel pump and more electrical components to list. I have a vehicle that is Dangerous to drive, im a Disabled Veteran and am tied to a Powered Chair. I have called Cadillac and they say that my Escalade is not included and they will d… Look up ODI 11469335 at NHTSA ↗ | 66.1%ODI 11156913 · 100,000 miTHIS IS AN EXHAUST FUME RELATED COMPLAINT THAT IS ALSO RELATED TO AN ELECTRICAL COMPONENT FAILURE OF THE REAR HATCH LOCKING MECHANISM. WHEN THE REAR HATCH LOCKING MECHANISM IS NOT FULLY ENGAGED THE LIFTGATE IS NOT COMPLETELY CLOSED ALLOWING GAS FUMES TO ENTER THE VEHICLE AND IT HAS A REALLY BAD EXHAUST FUMES SMELL..... THE GAS IS ENTERING THE VEHICLE CO CARBON MONOXIDE HYDROCARBONS AND METHANE GAS CH4 Look up ODI 11156913 at NHTSA ↗ | 33.4%ODI 10966314 · 1,232 mi67 DAYS & 1230 MILES AFTER PURCHASING, JUST AFTER STARTING AND MERGING INTO HEAVY, FAST MOVING CITY TRAFFIC, THE CHECK ENGINE LIGHT & SEVERAL OTHERS COME ON. THEN ON STAR TEXT AND EMAIL DIAGNOSTIC ALERT RECEIVED: "SERVICE THE ENGINE AND TRANSMISSION IN YOUR VEHICLE IMMEDIATELY". THE ENGINE WAS ACTING SLUGGISH, ROUGH, JOLTING, NO ACCELERATION, MAX SPEED BARELY 30PMH, A/C STOPS WORKING. ON STAR DIAGNOSTIC REPORT (MONTHLY EMAIL REPORT) AT 1200 MILES WAS PERFECT, 40 MINUTES PRIOR. DEALER SERVICE DIAGNOSED CYLINDER #2 MISFIRES, COMPONENT TESTING … Look up ODI 10966314 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 68.3%ODI 116570132 years ago I was driving down I-65 in indiana heading back to indiana and had an immediate loss of propulsion and had to steer to side of road with remaing power in the farthest left lane. Vehichles and semis at high speed as i tried to steer with remaining proprulsion to side of road. I was left stranded by cadillac on side of road for several hours before having to get my own tow. Then was denied a repair claim saying it was because i failed to maintain vehicle for this vehicle leaving me without a vehicle for several months paying for my… Look up ODI 11657013 at NHTSA ↗ | 67.1%ODI 11643299Incident #1 - exiting a parking garage and the vehicle shut off. My wife was able to pull into a parking spot. the vehicle was towed to the dealer and the resolution was a faulty fuel pump module. Incident #2 - My wife was at highway speed 65mph during rush hour 4 lanes of traffic when without warning the truck engine shut off and the vehicle shifted to neutral. I dont know how but she was able to wrestle the vehicle to the side of the highway where we spent 6 hours on the shoulder which was as wide as the vehicle. This could have ended in … Look up ODI 11643299 at NHTSA ↗ | 1410.1%ODI 11533961INCIDENT: I was driving on the highway when I heard a strange "whistling noise." Thinking the noise originated from an old van in front of me, I passed it. The noise grew louder; the vehicle slowed very suddenly and, I pulled to the side of the road. The "low oil pressure" light came on just as the engine entirely blew. There were NO OTHER WARNING LAMPS, MESSAGES or OTHER SYMPTOMS. On-Star did not send roadside assistance for six hours and the battery died from extended use of the emergency lights. DANGERS: Experiencing catastrophic engine… Look up ODI 11533961 at NHTSA ↗ | 510.2%ODI 11718962Traveling on interstate preparing to exit on ramp. Press start button displayed, car immediately sounded like it geared down hard and then lost power, unable to control well, all I could do to come to a safe stop, while praying that the car behind me didn’t hit me. The car basically locked up while preparing to exit the interstate. So scary, terrifying and dangerous. Look up ODI 11718962 at NHTSA ↗ | 00.0%No examples available for this selection. | 39.1%ODI 11726402On March 21, 2026 while traveling at approximately 70 mph on a public highway, the vehicle experienced a sudden and total loss of propulsion. The vehicle stalled in active traffic, creating an immediate and life-threatening hazard. Following the stall, the vehicle’s system failed, and the vehicle would not engage any gear, including “Park” or “Neutral.” Consequently, the vehicle could not be towed by standard means and required a specialized car carrier to be transported to Heritage Cadillac in Morrow, GA 30260. Look up ODI 11726402 at NHTSA ↗ |
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| Suspension | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 210.0%ODI 11242178 · 73,450 miJUST PURCHASED THIS 2014 VEHICLE FOR $32900 WITH 73345MILES AND ON THE WAY HOME NOTICED THAT THE RIDE WAS HORRIBLE. UPON CHECKING WITH MY MECHANIC THE RIDE SUSPENSION WAS AT FAULT. I AM HAVING IT REPAIRED AND WILL SEEK REIMBURSEMENT FROM THE DEALER. THEY KNEW NOTHING ABOUT IT EVEN THOUGH THEY HAD IT FOR OVER 4 MONTHS ON THEIR LOT Look up ODI 11242178 at NHTSA ↗ | 88.2%ODI 10795343 · 10,000 miMY 2015 CADILLAC ESCALADE HAS BEEN IN THE SHOP FOR 130+ DAYS IN THE FIRST CALENDAR YEAR FOR DEFECTIVE BRAKES, TRANSMISSION, SUSPENSION, ELECTRICAL, AND HVAC. I HAVE CONTACTED GM AND THEY DON'T WANT TO REPURCHASE THE VEHICLE. THE VEHICLE IS CONSTANTLY IN THE SHOP FOR PROBLEMS AND IT IS NOT A VEHICLE THAT SHOULD BE OPERATED ON PUBLIC ROADWAYS. THE TRANSMISSION HAS BEEN REPLACED ONCE BEFORE DUE TO DEFECTS IN DESIGN AND BUILD QUALITY. THE TRANSMISSION HOW CAUSES THE CAR TO TAKE OFF IN 4TH GEAR RATHER THAN IN 1ST GEAR WHICH MEANS THE CAR FEELS A… Look up ODI 10795343 at NHTSA ↗ | 89.0%ODI 10823774 · 4,000 miTL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE BEGAN TO VIBRATE AS THE SPEED INCREASED. THE VEHICLE WAS TAKEN TO BE REPAIRED BUT THE DEALER COULD NOT REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. UPDATED 05/11/16*LJ *JS Look up ODI 10823774 at NHTSA ↗ | 12.0%ODI 11492685•available for inspection. Unknown exact system failure •issue regularly occurs •dealership service. Transmission had to be replaced at around 10k miles and covered by warranty. •no lights indicating any problems. Forward collision alert activated. Vehicle has a lag between the time pressure is applied to the gas pedal and it causes a delay in acceleration resulting in the vehicle sort of lunging forward unexpectedly. About 15-20 seconds after the gas pedal is pressed it will have a sudden burst of quick acceleration. It only lasts a few se… Look up ODI 11492685 at NHTSA ↗ | 29.5%ODI 11637223I paid 8600 on my engine for lifters exc...in 2022 the now in 2025 I was told I need a new engine [XXX] The whole engine is messed up INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11637223 at NHTSA ↗ | 312.0%ODI 11553368This vehicle was sold to me with severe frame damage, which was not reported on the carfax, and was not reported at the dealership. If you turn the steering wheel to the right, you will hear a scraping noise under the right front tire, as the suspension is off because of the frame damage caused from an accident with the previous owner. I returned the car for a refund, however the car is being sold again at a different dealership and there is no reports of any frame damage. Look up ODI 11553368 at NHTSA ↗ | 00.0%No examples available for this selection. | 11.4%ODI 11678340While driving my 2021 Cadillac Escalade to Utah, the engine completely locked up and failed without warning. The vehicle had to be towed to a GM-authorized dealership. Upon inspection, the dealership confirmed the failure was directly related to an active safety recall on the vehicle. Prior to the failure, there were no check engine lights or no other warning lamps, messages, or symptoms. The failure occurred suddenly and without additional notice. The dealership stated the needed part is currently on national backorder and that the vehicle c… Look up ODI 11678340 at NHTSA ↗ | 22.4%ODI 116970171.) Loud engine ticking and clicking noise when car is in park position. 2.) Vibration in steering wheel after numerous alignment and wheel balancing services. Even purchased 4 new tires and vibration still continues. Look up ODI 11697017 at NHTSA ↗ | 10.7%ODI 11670950The front upper control arm on the driver’s side snapped in half, resulting in the complete detachment of the wheel while the vehicle was in motion. The failed component is still in my possession and available for inspection upon request. This failure placed both my life and the lives of others at significant risk. The wheel detached while I was driving, which could have led to a catastrophic crash had it occurred at higher speeds or in heavier traffic. I was extremely fortunate that the failure occurred under conditions that allowed me to bri… Look up ODI 11670950 at NHTSA ↗ | 00.0%No examples available for this selection. | 15.0%ODI 11741395I am filing a safety complaint regarding my 2025 Cadillac Escalade, which experienced a catastrophic engine failure while being driven on a public roadway with approximately 13,000 miles on the vehicle. While traveling from [XXX] to [XXX] , the vehicle suddenly lost power while in motion. A warning message appeared stating “Press to Start Again.” The engine shut off completely while driving, causing an immediate loss of propulsion. The vehicle went into neutral, and I was forced to maneuver to the side of the road to avoid a potentially dange… Look up ODI 11741395 at NHTSA ↗ | 00.0%No examples available for this selection. |
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