U.S. public vehicle records

2017 Chevrolet 3500 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

1 owner complaints analyzed

0 distinct recall campaigns

66,000 mi median reported failure mileage

Scope: 2017 model year. Data updated: 2026-10-01 (October 1, 2026). 1 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Structure:Body:Tailgate:Hinge And Attachments is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Structure:Body:Tailgate:Hinge And Attachments

Structure:Body:Tailgate:Hinge And Attachments: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

50,000 to 74,999 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2022

2022: 1

Pattern summary

Structure:Body:Tailgate:Hinge And Attachments leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

1 unique complaints in this selection. Analysis snapshot: 2026-10-01.

100.0%Usable mileage1 / 1 records

100.0%Valid incident date1 / 1 records

100.0%Valid filing date1 / 1 records

100.0%Ordered incident and filing dates1 / 1 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2008	2016	2017	2018	2019	2020	2022
Power Train	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	133.3% ODI 11389208 · 2,000 mi WHILE TRAVELING AT 31 MPH ON A SLIGHT DOWN-GRADE, THE TRANSMISSION 'SHUTTLES' BETWEEN GEARS WHICH CAUSES THE VEHICLE TO SHAKE VIOLENTLY. IT IS MOST PROMINENT WHEN THE ENGINE HAS NOT REACH FULL OPERATING TEMPERATURE. IT ALSO HAPPENS WHEN ACCELERATING, SUCH AS ENTERING A FREEWAY. A VIDEO IS AVAILABLE. Look up ODI 11389208 at NHTSA ↗	00.0% No examples available for this selection.	150.0% ODI 11671752 · 136,000 mi The contact owns a 2020 Chevrolet Silverado 3500. The contact stated that while her husband was driving 70 MPH, the vehicle entered LIMP Mode with the check engine warning light illuminated. The contact then received an alert on the Chevrolet App stating, “Engine Transmission Code". Due to the failure, the contact's husband drove in LIMP Mode to the nearest independent mechanic and the mechanic discovered that the pressure-controlled solenoid-A was defective and needed to be replaced. The dealer was notified of the failure and the contact was i… Look up ODI 11671752 at NHTSA ↗	266.7% ODI 11634330 · 105,000 mi The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while driving at 60 MPH, the vehicle jerked forward. There was no warning light illuminated. The contact stated that the failure had occurred approximately 13-14 times. The vehicle was then taken to the dealer, and the contact was informed that there were metal shavings inside the transmission. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 105,000. Look up ODI 11634330 at NHTSA ↗
Electrical System	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	133.3% ODI 11397975 · 36,000 mi WHILE PULLING A VARIETY OF 3 DIFFERENT TRAILERS, THE INTEGRATED TRAILER BRAKE CONTROL DOES NOT PROPERLY SEND OUTPUT TO THE TRAILER BRAKES. THIS CAUSES THE TRUCK (TOW VEHICLE) TO DO ALMOST ALL OF THE BRAKING WORK ON ITS OWN. ON MULTIPLE OCCASIONS I'VE HAD THE ANTI LOCK BRAKES ACTIVATE ON THE TRUCK WHILE TRYING TO STOP AT A TRAFFIC LIGHT BECAUSE I WASN'T GETTING ADEQUATE BRAKING FROM THE TRAILER DUE TO THE INTEGRATED TRAILER BRAKE CONTROL FAILING TO SEND ADEQUATE POWER TO THE TRAILER BRAKES. THE GAIN ON THE TRAILER BRAKE CONTROL WAS SET PROPERLY … Look up ODI 11397975 at NHTSA ↗	150.0% ODI 11308194 2019 CHEVROLET SILVERADO 3500 HD. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 19V-328. LD THE CONSUMER STATED THE PARTS TO REPAIR THE VEHICLE WERE UNAVAILABLE. JS Look up ODI 11308194 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Service Brakes	0Unavailable No examples available for this selection.	120.0% ODI 11172394 · 37,000 mi BOUGHT A NEW 2016 CHEV 3500 DULY DIESEL TRUCK. AT ABOUT 14K MILES WE FOUND BRAKE FLUID AND HAD TO HAVE THE TRUCK TOWED TO SHOP. THEY FIXED FOR FREE. ABOUT 7K MILES AFTER THE BREAKS TOTALLY WENT OUT WHILE DRIVING. AT 26K FOUND FLUID AGAIN BUT IN THE BACK. SHOP BLAMED BREAK PADS SAID NO KNOWN ISSUES. FIXED BACK BRAKES. 37K FLUID EVERYWHERE AND BRAKES TOTALLY OUT. GM NOT TAKING RESPONSIBILITY. LARGE TRUCK ON ROAD THAT BRAKES HAVE FAILED FOUR TIMES. TOTAL BREAK FAILURE SEVERAL TIMES CAN NOT BE NORMAL Look up ODI 11172394 at NHTSA ↗	00.0% No examples available for this selection.	133.3% ODI 11397975 · 36,000 mi WHILE PULLING A VARIETY OF 3 DIFFERENT TRAILERS, THE INTEGRATED TRAILER BRAKE CONTROL DOES NOT PROPERLY SEND OUTPUT TO THE TRAILER BRAKES. THIS CAUSES THE TRUCK (TOW VEHICLE) TO DO ALMOST ALL OF THE BRAKING WORK ON ITS OWN. ON MULTIPLE OCCASIONS I'VE HAD THE ANTI LOCK BRAKES ACTIVATE ON THE TRUCK WHILE TRYING TO STOP AT A TRAFFIC LIGHT BECAUSE I WASN'T GETTING ADEQUATE BRAKING FROM THE TRAILER DUE TO THE INTEGRATED TRAILER BRAKE CONTROL FAILING TO SEND ADEQUATE POWER TO THE TRAILER BRAKES. THE GAIN ON THE TRAILER BRAKE CONTROL WAS SET PROPERLY … Look up ODI 11397975 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Steering	0Unavailable No examples available for this selection.	240.0% ODI 11287854 · 13,000 mi I REPORTED TO MY DEALER CHARPER CHEVROLET NOV. 2018,I HAD ROUGHLY 23K MILES,THAT MY 2016 CHEVY 3500 HAD DEVELOPED A WOBBLE, SHAKE WHATEVER YOU COULD CALL IT. THEY INVESTIGATED AND TOLD ME MY TIRES POSSIBLY HAD BROKEN BELTS THE TIRES HAD PLENTY OF TREAD LEFT. I WAS TOLD IF I COULD DEAL WITH THE SHAKE TILL I GET NEW TIRES SO BE IT. I RODE THEM TILL JULY 2019 GOT 6 NEW MICHELIN 235/80/17 LTX A/T2 TIRE PACKAGE. THEY RODE OK STILL HAD A LITTLE SHAKE TO START THEN IT GOT WORSE THE MORE I DROVE. LET ME SAY IT NEVER SHOOK ALL THE TIME IT WOULD CO… Look up ODI 11287854 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Unknown Or Other	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	133.3% ODI 11397975 · 36,000 mi WHILE PULLING A VARIETY OF 3 DIFFERENT TRAILERS, THE INTEGRATED TRAILER BRAKE CONTROL DOES NOT PROPERLY SEND OUTPUT TO THE TRAILER BRAKES. THIS CAUSES THE TRUCK (TOW VEHICLE) TO DO ALMOST ALL OF THE BRAKING WORK ON ITS OWN. ON MULTIPLE OCCASIONS I'VE HAD THE ANTI LOCK BRAKES ACTIVATE ON THE TRUCK WHILE TRYING TO STOP AT A TRAFFIC LIGHT BECAUSE I WASN'T GETTING ADEQUATE BRAKING FROM THE TRAILER DUE TO THE INTEGRATED TRAILER BRAKE CONTROL FAILING TO SEND ADEQUATE POWER TO THE TRAILER BRAKES. THE GAIN ON THE TRAILER BRAKE CONTROL WAS SET PROPERLY … Look up ODI 11397975 at NHTSA ↗	150.0% ODI 11319117 · 400 mi WATER LEAKING INTO CAB BEHIND DRIVER SEAT SOAKING THE CARPET, CARPET IS BEGINNING TO SMELL OF MILDEW (REFUSE TO HAVE MY CHILDREN IN THE VEHICLE INCASE ITS MOLD). DASH EXTENSION PIECE FAULTY AND COMES UP PAST THE DASH, BEEN REPLACED 3 TIMES NO CHANGE. PAINT CHIP ON ROCK GUARD UNDER DOOR WITHIN FIRST 400 MILES. Look up ODI 11319117 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Electrical System: Integrated Trailer Brake Control	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11668859 · 65,000 mi The contact owns a 2020 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the service brake warning light illuminated. Additionally, the contact stated that the failure had occurred while the trailer was hitched to the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed trailer brake power module. The contact was informed that the trailer brake power module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistanc… Look up ODI 11668859 at NHTSA ↗	00.0% No examples available for this selection.
Engine	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	133.3% ODI 11528097 · 60,000 mi The contact owned a 2022 Chevrolet Silverado 3500. The contact stated while driving approximately 65 MPH and towing a trailer, the vehicle made an abnormal popping sound as if the transmission was jumping in and out of gear, and the vehicle lunged forward. The contact stated that several unknown warning lights illuminated. The contact stated he heard a loud roaring sound coming from the engine as if the engine was sucking air. The contact shifted to neutral (N) and revved the engine, and the vehicle seemed to operate normally however, the sever… Look up ODI 11528097 at NHTSA ↗
Engine And Engine Cooling	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	133.3% ODI 11528097 · 60,000 mi The contact owned a 2022 Chevrolet Silverado 3500. The contact stated while driving approximately 65 MPH and towing a trailer, the vehicle made an abnormal popping sound as if the transmission was jumping in and out of gear, and the vehicle lunged forward. The contact stated that several unknown warning lights illuminated. The contact stated he heard a loud roaring sound coming from the engine as if the engine was sucking air. The contact shifted to neutral (N) and revved the engine, and the vehicle seemed to operate normally however, the sever… Look up ODI 11528097 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Structure:Body:Tailgate:Hinge And Attachments	Too few reports for a range	66,000 mi	1 (sparse)	ODI 11477364 · 66,000 mi The contact owns a 2017 Chevrolet Silverado 3500. The contact stated there was space between the subframe and the dump body; due to hinge failure which caused the body to move from side to side. There were no warning lights illuminated. The contact also stated that he was unable to release the tailgate in a pivot position; however, when the dump body was flat the tailgate operated as designed. The contact stated that the hydraulic system was operating as designed. The vehicle was taken to an independent mechanic for other repairs; however, the … Look up ODI 11477364 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09	None	No examples available for this selection.
2026-10 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2020: 0 complaints · 2022: 2 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2020	0	0	0
2022	0	1	2

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2020	2	0	0
2022	3	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Structure:Body:Tailgate:Hinge And Attachments
Structure:Body:Tailgate:Hinge And Attachments	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

1 patterns with matching reports.

Warning lights and dashboard alerts

1 mentions · 100.0% of complaints

Median mileage: 66,000 mi (1 usable records).

ODI 11477364 · 66,000 mi

The contact owns a 2017 Chevrolet Silverado 3500. The contact stated there was space between the subframe and the dump body; due to hinge failure which caused the body to move from side to side. There were no warning lights illuminated. The contact also stated that he was unable to release the tailgate in a pivot position; however, when the dump body was flat the tailgate operated as designed. The contact stated that the hydraulic system was operating as designed. The vehicle was taken to an independent mechanic for other repairs; however, the …

Look up ODI 11477364 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b