Auto Recall Watch
U.S. public vehicle records

2017 Chevrolet CHEVEROLET SS problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

10 owner complaints analyzed

2 distinct recall campaigns

22,000 mi median reported failure mileage

Scope: 2017 model year. Data updated: . 5 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 3 of 10 complaints (30.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior330.0%
Transmission and shifting110.0%
Braking behavior110.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering
3
Seat Belts
2
Suspension
2
Unknown Or Other
2
Air Bags
1
Electrical System
1
Fuel System, Gasoline
1
Service Brakes
1
Component breakdown data
CategoryCount
Steering3
Seat Belts2
Suspension2
Unknown Or Other2
Air Bags1
Electrical System1
Fuel System, Gasoline1
Service Brakes1

Steering: 3; Seat Belts: 2; Suspension: 2; Unknown Or Other: 2; Air Bags: 1; Electrical System: 1; Fuel System, Gasoline: 1; Service Brakes: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9991
150,000 and above0

Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (4). 5 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
2
2018
2
2019
1
2020
1
2023
1
2024
1
2025
1
2026
1
Complaints over time data
CategoryCount
20172
20182
20191
20201
20231
20241
20251
20261

2017: 2; 2018: 2; 2019: 1; 2020: 1; 2023: 1; 2024: 1; 2025: 1; 2026: 1

Pattern summary

Steering leads the component reports. Steering behavior appears in 3 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11122071 · 2018-08-24 (August 24, 2018)

WHILE TURNING AT 40MPH THE STEERING WHEEL FAILED AND CAUSED MY REAR WHEEL TO HIT A CURB AND DAMAGE THE REAR WHEELS.

Owner-reported narrative. 22,000 miles reported. Look up ODI 11122071 at NHTSA ↗

Owner report 11210764 · 2019-05-30 (May 30, 2019)

MY POWER STEERING HAS A TENDENCY TO FAIL DURING OPERATION OF THE VEHICLE. I HAVE HAD MY POWER STEERING CEASE TO FUNCTION, AND BECOME EXTREMELY DIFFICULT TO CONTROL THE VEHICLE AT SPEED. LUCKILY I WAS ON THE HIGHWAY, AND ABLE TO SAFELY MANEUVER THE VEHICLE TO THE SIDE OF THE HIGHWAY. I SHUT THE VEHICLE OFF AND TURNED IT ON TO SEE IF THE POWER STEERING WOULD RETURN. ON AVERAGE IT TAKES ABOUT 5 CYCLES FOR IT TO RETURN TO NORMAL. IN THE LAST 6 MONTHS, I'VE HAD MY STEERING CEASE FUNCTIONING ABOUT 5 TIMES. THE FIRST TWO TIMES DIDN'T CONCERN ME AS MUC…

Owner-reported narrative. 18,341 miles reported. Look up ODI 11210764 at NHTSA ↗

Owner report 11626945 · 2024-11-22 (November 22, 2024)

As I was driving, my car decided to just turn off. All of the electronics turned off and I lost ignition. Moments later, while I was still rolling, the car turned back on. This issue has happened multiple times but nothing super serios ever happened and i was able to maintain control of the vehicle every time. Since it is a manual transmission, I was able to stay in gear and continue on. The issue with the steering came after the car turned back on. The "SERVICE POWER STEERING, DRIVE WITH CARE" message came across my screen. I used my scanner t…

Owner-reported narrative. Look up ODI 11626945 at NHTSA ↗

Owner report 11310514 · 2020-02-21 (February 21, 2020)

I AM COMPLAINING ABOUT THE BRAKES ON MY 2017 CHEVROLET SS. THE CAR IS STILL UNDER WARRANTY AND EXPERIENCES VERY ANNOYING BRAKE SQUEAL WHEN APPLYING THE BRAKES. I HAVE TALKED DIRECTLY WITH CHEVROLET TO NO AVAIL. I HAVE ALSO EMAILED THE BRAKE MANUFACTURER, BREMBO BRAKES, WITH NO RESPONSE TO MY COMPLAINT. I FEEL THAT THE MANUFACTURER SHOULD TAKE RESPONSIBILITY FOR THIS ISSUE, BUT GM AND THE DEALER SAY IT IS A MAINTENANCE ISSUE, EVEN THOUGH MY VEHICLE IS STILL UNDER WARRANTY.

Owner-reported narrative. 23,000 miles reported. Look up ODI 11310514 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

10 unique complaints in this selection. Analysis snapshot: 2026-09-30.

50.0%Usable mileage5 / 10 records
100.0%Valid incident date10 / 10 records
100.0%Valid filing date10 / 10 records
100.0%Ordered incident and filing dates10 / 10 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2014201520162017
Steering
4078.4%
ODI 10661277 · 7,350 mi

WHILE DRIVING THE CAR AROUND A CLOVERLEAF ON-RAMP FOR A HIGHWAY AT 40 MPH THE ELECTRONIC POWER STEERING FAILED. I FEEL VERY LUCKY THAT I MANAGED TO MAINTAIN CONTROL OF THE CAR IN THE INSTANT THE POWER STEERING FAILED AS THIS COULD HAVE RESULTED IN THE CAR CRASHING. *TR

Look up ODI 10661277 at NHTSA ↗

635.3%
ODI 10985085 · 16,000 mi

TL* THE CONTACT OWNS A 2015 CHEVROLET SS. WHILE DRIVING 50 MPH, THE STEERING SEIZED WITHOUT WARNING. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER OFFERED TO BUY BACK THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.

Look up ODI 10985085 at NHTSA ↗

1250.0%
ODI 10968905 · 6,300 mi

ELECTRIC POWER STEERING FAILED WHILE DRIVING. MADE THE CAR VERY DIFFICULT TO DRIVE.

Look up ODI 10968905 at NHTSA ↗

330.0%
ODI 11122071 · 22,000 mi

WHILE TURNING AT 40MPH THE STEERING WHEEL FAILED AND CAUSED MY REAR WHEEL TO HIT A CURB AND DAMAGE THE REAR WHEELS.

Look up ODI 11122071 at NHTSA ↗

Seat Belts
47.8%
ODI 10924709

2014 CHEVROLET SS. CONSUMER WRITES IN REGARDS TO SEAT BELT REPLACEMENT PART TO REPAIR VEHICLE DAMAGED OLD MODEL SEAT BELT NOT AVAILABLE. RECALL 16V-518 NEW SEAT BELT REPLACEMENT PART NOT YET AVAILABLE. *SMD THE CONSUMER STATED THE SEAT BELT WAS CLEARLY AND OBVIOUSLY SHOWING DANGEROUS WEAR. THE DEALER INFORMED THE CONSUMER, THEY WOULD REPLACE THE SEAT BELT WITH THE SAME TYPE OF SEAT BELT, BECAUSE THE SAFE REPLACEMENT WAS NOT AVAILABLE. WHEN THE CONSUMER ARRIVED AT THE DEALER FOR HER SCHEDULE APPOINTMENT, SHE WAS INFORMED THE PART WAS NOT A…

Look up ODI 10924709 at NHTSA ↗

211.8%
ODI 10905644 · 10,000 mi

THIS IS TO GO ALONG WITH THE GM#2031340 RECALL FOR THE SEATBELT TENSIONER CABLES. THE RECALL IS FOR THE OUTSIDE STEEL CABLE WHERE THE SEATBELT ATTACHES TO THE SEAT AND WARNS ABOUT ABRASIONS AGAINST THE TRIM AND CUTTING THE CABLE AND OR SLEEVE. I'M REPORTING THAT THE INSIDE SEATBELT CLIP ALSO HAS THIS PROBLEM AND IS ACTUALLY WORSE THEN WHAT THIS PREVIOUS RECALL IS FOR ME. ON THE DRIVER AND PASSENGER SIDE BOTH OF THE SLEEVES ARE CUT FROM ABRASIONS AND RUBBING UP AGAINST THE TRIM WHICH IS AT A 90 ANGLE INSTEAD OF A GREATER ONE. IT HAS CUT HOLES IN…

Look up ODI 10905644 at NHTSA ↗

625.0%
ODI 10892578 · 17 mi

I PURCHASED A VEHICLE FROM A CHEVROLET DEALERSHIP, BUT I AM NOT ALLOWED TO TAKE IT HOME. IT SITS ON THE DEALER LOT AWAITING A FIX FOR THE SEATBELT BASED ON A RECALL. IT'S BEEN ALMOST A MONTH SINCE THE SEATBELT RECALL WAS ANNOUNCED BUT NEITHER GENERAL MOTORS, NOR CHEVROLET HAS GIVEN ANY INDICATION OF A TIMELINE FOR THE FIX, OR WHAT THE FIX WILL BE. THE VEHICLE IS CURRENTLY STATIONARY, PARKED ON THE BACK LOT OF THE CHEVROLET DEALERSHIP NEAR MY HOUSE. CHEVY ISSUED A STOP SALE PREVENTING DELIVERY, WHILE ALLOWING THOSE THAT TOOK DELIVERY PRI…

Look up ODI 10892578 at NHTSA ↗

220.0%
ODI 11641420

The airbag warning light activated and two separate service facilities confirmed the problem was with the seatbelt tensioner cable. This could put the driver at risk of serious injury in a collision as the seatbelt may not properly restrain the driver. This car has a recall for model years 2014-2016 for this exact issue, yet GM tells me that there is no recall on my 2017 vehicle with the same exact problem and that I must pay over $1100 to fix the issue. This is a very low volume vehicle. I have the same problem the recall was issued for. How c…

Look up ODI 11641420 at NHTSA ↗

Electrical System
35.9%
ODI 10905599 · 59,000 mi

IT STARTED A MONTH AGO ON MY WAY TO AN INTERVIEW I WAS ON THE I 35 HERE IN DALLAS AND THE I WAS DRIVING NORMALLY GOING MPH 60 AND I GET A MESSAGE IN THE DIC TO SERVICE THE POWER STEERING AND I LOST COMPLETE CONTROL OF THE POWER STEERING. AFTER DOING SOME RESEARCH ONLINE THERE SEEMS TO BE A RECALL WITH NUMEROUS SS OWNERS THAT HAVE THE ISSUES. THE THREAD CAN BE FOUND HERE HTTP://WWW.SSFORUMS.COM/FORUM/WARRANTY-SERVICE-ISSUES/25833-POWER-STEERING-FAILURE.HTML . THERE IS A RECALL TO JUST DEGREASE THE CONNECTORS BUT THAT DOESN'T SEEM TO WORK AND PE…

Look up ODI 10905599 at NHTSA ↗

15.9%
ODI 11232038 · 24,956 mi

THE AIRBAG WARNING LIGHT CAME ON IN THE CAR AND I TOOK IT IN FOR SERVICE AS SOON AS AN APPOINTMENT BECAME AVAILABLE. AFTER A FEW HOURS OF DIAGNOSIS, CHEVROLET SERVICE DETERMINED THERE WAS A LOOSE WIRE AND IT WAS REPAIRED. THE PROBLEM WAS THAT MY CAR WAS OUT OF SERVICE FOR TWO DAYS WHILE THE ISSUE WAS BEING DIAGNOSED AND I HAD TO PAY FOR THE REPAIR. I THINK THIS TYPE OF SAFETY REPAIR SHOULD BE COVERED BY THE MANUFACTURER EXCLUSIVE OF THE WARRANTY PERIOD.

Look up ODI 11232038 at NHTSA ↗

416.7%
ODI 10980557 · 4,000 mi

I PURCHASED MY 2016 CHEVROLET SS SEDAN IN DECEMBER OF 2016. PART OF THE INFOTAINMENT 'MYLINK' SYSTEM IS AN APP THAT CONTROLS PANDORA, AN INTERNET RADIO PROGRAM, VIA A BLUETOOTH CONNECTION ON THE TOUCHSCREEN OF THE RADIO. WITH THIS SYSTEM, THE USER IS ABLE TO CHANGE TRACKS, CHANGE STATIONS, VIEW WHAT'S PLAYING, AND PLAY/PAUSE, ALL WHILE THE USER'S PHONE IS STOWED AWAY FOR DRIVING. PANDORA IS MY PRIMARY SOURCE OF MUSIC THESE DAYS, AS THE CAR DOES NOT COME WITH A CD PLAYER, AND I CHOOSE NOT TO PAY FOR XM SATELLITE RADIO, AND RARELY FIND ANYTHIN…

Look up ODI 10980557 at NHTSA ↗

110.0%
ODI 11626945

As I was driving, my car decided to just turn off. All of the electronics turned off and I lost ignition. Moments later, while I was still rolling, the car turned back on. This issue has happened multiple times but nothing super serios ever happened and i was able to maintain control of the vehicle every time. Since it is a manual transmission, I was able to stay in gear and continue on. The issue with the steering came after the car turned back on. The "SERVICE POWER STEERING, DRIVE WITH CARE" message came across my screen. I used my scanner t…

Look up ODI 11626945 at NHTSA ↗

Air Bags
35.9%
ODI 10663142 · 280 mi

MY NEW SS WAS MODIFIED WITH HAND CONTROLS. I WAS GOING INTO A TURN AT 50MPH AND MY KNEE GOT CAUGHT BEHIND THE HAND CONTROLS NOT ALLOWING ME TO PUSH MY BRAKES IN GOING AROUND A TURN. I HIT THE CURB TAKING OUT TWO TREES THEN HITTING A THIRD TREE TO BRING THE VEHICLE TO A STOP. THE FRONT END OF MY CAR IS NOW GONE WITH THE RADIATOR PUSHED INTO THE ENGINE. THE VEHICLE IS TOTALED AND NO AIR BAGS DEPLOYED AT ALL. NOT EXACTLY SURE WHEN THE ENGINE CUT OFF BUT WHEN I CAME TO A STOP IT WAS NO LONGER RUNNING AND ONSTAR AUTOMATICALLY CAME ON ASKING IF EVER…

Look up ODI 10663142 at NHTSA ↗

211.8%
ODI 11030389 · 8,430 mi

ON 08/18/2017, BOTH THE DRIVER AND PASSENGER SIDE-IMPACT AIRBAGS, ALONG WITH THE SEAT BELT PRETENSION SYSTEMS, DEPLOYED UNEXPECTEDLY WHILE ENTERING A HIGHWAY. NO COLLISION OCCURRED.

Look up ODI 11030389 at NHTSA ↗

00.0%

No examples available for this selection.

110.0%
ODI 11641420

The airbag warning light activated and two separate service facilities confirmed the problem was with the seatbelt tensioner cable. This could put the driver at risk of serious injury in a collision as the seatbelt may not properly restrain the driver. This car has a recall for model years 2014-2016 for this exact issue, yet GM tells me that there is no recall on my 2017 vehicle with the same exact problem and that I must pay over $1100 to fix the issue. This is a very low volume vehicle. I have the same problem the recall was issued for. How c…

Look up ODI 11641420 at NHTSA ↗

Suspension
12.0%
ODI 11636868

Unknown

Look up ODI 11636868 at NHTSA ↗

211.8%
ODI 11315802 · 43,000 mi

THE REAR SHOCK ABSORBERS NEED TO BE REPLACED AT 43000 MILES. THESE ARE ELECTRONIC MAGNETIC RHEALOGICAL SHOCKS AND COST OVER $600 EACH!! THIS SEEMS LIKE AN ABNORMAL ISSUE THAT SHOULD BE COVERED BY GM. I UNDERSTAND THIS IS A COMMON PROBLEM ON THESE CARS AND SINCE THE PART NUMBER HAS CHANGED IT SEEMS THAT GM KNOWS ABOUT THIS ISSUE.

Look up ODI 11315802 at NHTSA ↗

00.0%

No examples available for this selection.

220.0%
ODI 11122071 · 22,000 mi

WHILE TURNING AT 40MPH THE STEERING WHEEL FAILED AND CAUSED MY REAR WHEEL TO HIT A CURB AND DAMAGE THE REAR WHEELS.

Look up ODI 11122071 at NHTSA ↗

Unknown Or Other
00.0%

No examples available for this selection.

15.9%
ODI 10863776 · 150 mi

EVER SINCE WE PURCHASED THIS VEHICLE I HAVE HAD SO MUCH FRAUD AND I EVEN IDENTITY THEFT IT HAS BEEN OVERWHELMING. ALL MY ACCOUNTS HAVE BEEN REMOVED FROM AUTO DRAFT AND SOME HAVE HAD INFORMATION CHANGED SO I CANT LOG IN TO MY ACCOUNT. AN EXAMPLE IS BIRTHDAY CHANGED FROM 15TH TO 16TH. MY ICLOUD ACCOUNT WAS ALSO HACKED INTO AND THE PHONE NUMBER FOR 2 STEP VERIFICATION WAS CHANGED AND I LOST ACCESS TO MY ACCOUNT AND APPLE COULDN'T FIGURE OUT HOW IT HAPPENED. ONE MONTH DATA WAS ADDED TO THE CAR AND FUNDS PULLED FROM MY BANK ACCOUNT THAT I DID NOT AU…

Look up ODI 10863776 at NHTSA ↗

28.3%
ODI 10980557 · 4,000 mi

I PURCHASED MY 2016 CHEVROLET SS SEDAN IN DECEMBER OF 2016. PART OF THE INFOTAINMENT 'MYLINK' SYSTEM IS AN APP THAT CONTROLS PANDORA, AN INTERNET RADIO PROGRAM, VIA A BLUETOOTH CONNECTION ON THE TOUCHSCREEN OF THE RADIO. WITH THIS SYSTEM, THE USER IS ABLE TO CHANGE TRACKS, CHANGE STATIONS, VIEW WHAT'S PLAYING, AND PLAY/PAUSE, ALL WHILE THE USER'S PHONE IS STOWED AWAY FOR DRIVING. PANDORA IS MY PRIMARY SOURCE OF MUSIC THESE DAYS, AS THE CAR DOES NOT COME WITH A CD PLAYER, AND I CHOOSE NOT TO PAY FOR XM SATELLITE RADIO, AND RARELY FIND ANYTHIN…

Look up ODI 10980557 at NHTSA ↗

220.0%
ODI 10984269 · 330 mi

THE INTERIOR TRIM IS A SHINY CHROME ON THE NAVIGATION AND SHIFTER SURROUNDS. ON SUNNY DAYS THE SUNLIGHT IS REFLECTED OFF THIS TRIM INTO THE DRIVER'S EYES. EVEN SUNGLASSES DON'T NEGATE THIS..IMAGINE SOMEONE WITH A MIRROR REFLECTING THE SUN INTO YOUR EYES. THIS IS DANGEROUS WHEN DRIVING AND LIKELY WILL CAUSE A CRASH, INJURY OR DEATH. THIS IS NOT A SINGLE TYPE OCCURANCE..IT OCCURS NEARLY EVERY SUNNY DAY.

Look up ODI 10984269 at NHTSA ↗

Engine
23.9%
ODI 11219265 · 48,000 mi

TL* THE CONTACT OWNS A 2014 CHEVROLET SS. THE CONTACT STATED THAT THE POWER STEERING FAILED. HEALEY CHEVROLET BUICK (5216 NY-17M, NEW HAMPTON, NY 10958, [phone removed]) STATED THAT THE FAILURE CODES MATCHED THE UNKNOWN RECALL REPAIRS THAT WERE COMPLETED BY THE PREVIOUS OWNER A YEAR AGO. THE WARRANTY PERIOD FOR THE RECALL REPAIR EXPIRED; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER STATED THAT THE FAILURE CODES DID NOT MATCH UP WITH THE PREVIOUS RECALL REPAIR AND THE CONTACT WOULD HAVE TO PAY. THE MANUFACTURER AND …

Look up ODI 11219265 at NHTSA ↗

15.9%
ODI 10970801 · 22,900 mi

I WAS SITTING IN PARK IN LINE AT A GAS STATION WAITING TO GET GAS. WHEN THE PERSON IN FRONT OF ME LEFT, I MOVED MY CAR FROM PARK INTO DRIVE, THE CAR WENT INTO UNINTENDED, UNEXPECTED, HIGH POWER ACCELERATIONS, HOLDING DOWN THE BRAKE PEDAL DID LITTLE TO STOP THE CAR WAS GOING FULL BORE. I ENDED UP HITTING THE GAS PUMP BARRIER TO AVOID HITTING OTHER VEHICLES THAT WERE LEAVING THE GAS STATION. I WAS THANKFUL I DIDN'T KILL ANYONE OR SET THE GAS STATION ON FIRE.

Look up ODI 10970801 at NHTSA ↗

14.2%
ODI 11476638

Collapsed lifter on cyl 6. Lifter tick / knock since 100,200 miles. Car has a warranty until 5/2026 or 171,000 miles and they refuse to honor it. Car has a steering issue. Two separate chevy dealerships unable to fix. vanderevere charged me 500-600 to fix NOTHING AT ALL. serpentini chevy charge me 500-600 and it was repaired for a few months problem is back. Serpentini quoted me 6,000 plus tax to fix my collasped lifter, and at that price its a full engine replace from what it looks like, which means the AFM lifter will fail eventually again an…

Look up ODI 11476638 at NHTSA ↗

00.0%

No examples available for this selection.

Lane Departure: Blind Spot Detection
23.9%
ODI 11678464

The following safety recall was for the same model years and equipment as my 2014 Chevrolet SS for failed detection systems due to water intrusion. GLOBAL SAFETY FIELD INVESTIGATIONS DCS5011 URGENT - DISTRIBUTE IMMEDIATELY Date: April 2, 2019 Subject: N172097060 - Special Coverage Side Blind Zone Alert Module Water Intrusion 2013 - 2016 Chevrolet Cruze 2014 - 2015 Chevrolet Impala 2013 - 2017 GMC Acadia Equipped with Side Active Safety-Obstacle Detection Enhanced To: All General Motors Dealers General Motors is releasing Special Coverage N172…

Look up ODI 11678464 at NHTSA ↗

00.0%

No examples available for this selection.

28.3%
ODI 11421964

The driver information center is displaying "Service Side Detection System" alert. On the SS Forum this appears to be an increasingly popular problem with these cars

Look up ODI 11421964 at NHTSA ↗

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
SteeringToo few reports for a range20,171 mi2 (sparse)
ODI 11122071 · 22,000 mi

WHILE TURNING AT 40MPH THE STEERING WHEEL FAILED AND CAUSED MY REAR WHEEL TO HIT A CURB AND DAMAGE THE REAR WHEELS.

Look up ODI 11122071 at NHTSA ↗

ODI 11210764 · 18,341 mi

MY POWER STEERING HAS A TENDENCY TO FAIL DURING OPERATION OF THE VEHICLE. I HAVE HAD MY POWER STEERING CEASE TO FUNCTION, AND BECOME EXTREMELY DIFFICULT TO CONTROL THE VEHICLE AT SPEED. LUCKILY I WAS ON THE HIGHWAY, AND ABLE TO SAFELY MANEUVER THE VEHICLE TO THE SIDE OF THE HIGHWAY. I SHUT THE VEHICLE OFF AND TURNED IT ON TO SEE IF THE POWER STEERING WOULD RETURN. ON AVERAGE IT TAKES ABOUT 5 CYCLES FOR IT TO RETURN TO NORMAL. IN THE LAST 6 MONTHS, I'VE HAD MY STEERING CEASE FUNCTIONING ABOUT 5 TIMES. THE FIRST TWO TIMES DIDN'T CONCERN ME AS MUC…

Look up ODI 11210764 at NHTSA ↗

Seat BeltsToo few reports for a range130,000 mi1 (sparse)
ODI 11717483 · 130,000 mi

The contact owns a 2017 Chevrolet City Express. The contact stated that while making a right turn, there was an abnormal gasoline odor inside the cabin of the vehicle. The seat belt warning light was illuminated. The contact stated that the vehicle lost motive power and was not driving properly. The vehicle was taken to a dealer; however, the failure was not duplicated. The contact stated that on another occasion, the vehicle was taken to a dealer to be repaired under recall; however, the vehicle sat for 24 hours unrepaired. The manufacturer wa…

Look up ODI 11717483 at NHTSA ↗

SuspensionToo few reports for a range22,000 mi1 (sparse)
ODI 11122071 · 22,000 mi

WHILE TURNING AT 40MPH THE STEERING WHEEL FAILED AND CAUSED MY REAR WHEEL TO HIT A CURB AND DAMAGE THE REAR WHEELS.

Look up ODI 11122071 at NHTSA ↗

Unknown Or OtherToo few reports for a range330 mi1 (sparse)
ODI 10984269 · 330 mi

THE INTERIOR TRIM IS A SHINY CHROME ON THE NAVIGATION AND SHIFTER SURROUNDS. ON SUNNY DAYS THE SUNLIGHT IS REFLECTED OFF THIS TRIM INTO THE DRIVER'S EYES. EVEN SUNGLASSES DON'T NEGATE THIS..IMAGINE SOMEONE WITH A MIRROR REFLECTING THE SUN INTO YOUR EYES. THIS IS DANGEROUS WHEN DRIVING AND LIKELY WILL CAUSE A CRASH, INJURY OR DEATH. THIS IS NOT A SINGLE TYPE OCCURANCE..IT OCCURS NEARLY EVERY SUNNY DAY.

Look up ODI 10984269 at NHTSA ↗

Fuel System, GasolineToo few reports for a range130,000 mi1 (sparse)
ODI 11717483 · 130,000 mi

The contact owns a 2017 Chevrolet City Express. The contact stated that while making a right turn, there was an abnormal gasoline odor inside the cabin of the vehicle. The seat belt warning light was illuminated. The contact stated that the vehicle lost motive power and was not driving properly. The vehicle was taken to a dealer; however, the failure was not duplicated. The contact stated that on another occasion, the vehicle was taken to a dealer to be repaired under recall; however, the vehicle sat for 24 hours unrepaired. The manufacturer wa…

Look up ODI 11717483 at NHTSA ↗

Service BrakesToo few reports for a range23,000 mi1 (sparse)
ODI 11310514 · 23,000 mi

I AM COMPLAINING ABOUT THE BRAKES ON MY 2017 CHEVROLET SS. THE CAR IS STILL UNDER WARRANTY AND EXPERIENCES VERY ANNOYING BRAKE SQUEAL WHEN APPLYING THE BRAKES. I HAVE TALKED DIRECTLY WITH CHEVROLET TO NO AVAIL. I HAVE ALSO EMAILED THE BRAKE MANUFACTURER, BREMBO BRAKES, WITH NO RESPONSE TO MY COMPLAINT. I FEEL THAT THE MANUFACTURER SHOULD TAKE RESPONSIBILITY FOR THIS ISSUE, BUT GM AND THE DEALER SAY IT IS A MAINTENANCE ISSUE, EVEN THOUGH MY VEHICLE IS STILL UNDER WARRANTY.

Look up ODI 11310514 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V676000 · 2025-10-091 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-111None
ODI 11626945

As I was driving, my car decided to just turn off. All of the electronics turned off and I lost ignition. Moments later, while I was still rolling, the car turned back on. This issue has happened multiple times but nothing super serios ever happened and i was able to maintain control of the vehicle every time. Since it is a manual transmission, I was able to stay in gear and continue on. The issue with the steering came after the car turned back on. The "SERVICE POWER STEERING, DRIVE WITH CARE" message came across my screen. I used my scanner t…

Look up ODI 11626945 at NHTSA ↗

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-021None
ODI 11641420

The airbag warning light activated and two separate service facilities confirmed the problem was with the seatbelt tensioner cable. This could put the driver at risk of serious injury in a collision as the seatbelt may not properly restrain the driver. This car has a recall for model years 2014-2016 for this exact issue, yet GM tells me that there is no recall on my 2017 vehicle with the same exact problem and that I must pay over $1100 to fix the issue. This is a very low volume vehicle. I have the same problem the recall was issued for. How c…

Look up ODI 11641420 at NHTSA ↗

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-10025V676000

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-021None
ODI 11717483 · 130,000 mi

The contact owns a 2017 Chevrolet City Express. The contact stated that while making a right turn, there was an abnormal gasoline odor inside the cabin of the vehicle. The seat belt warning light was illuminated. The contact stated that the vehicle lost motive power and was not driving properly. The vehicle was taken to a dealer; however, the failure was not duplicated. The contact stated that on another occasion, the vehicle was taken to a dealer to be repaired under recall; however, the vehicle sat for 24 hours unrepaired. The manufacturer wa…

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2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 212 reports

2016: 12 complaints · 2017: 6 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20164912
2017246
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20162400
20171000

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentSteeringSeat BeltsSuspensionUnknown Or OtherAir BagsElectrical SystemFuel System, GasolineService Brakes
Steering—0
1
ODI 11122071 · 22,000 mi

WHILE TURNING AT 40MPH THE STEERING WHEEL FAILED AND CAUSED MY REAR WHEEL TO HIT A CURB AND DAMAGE THE REAR WHEELS.

Look up ODI 11122071 at NHTSA ↗

00
1
ODI 11626945

As I was driving, my car decided to just turn off. All of the electronics turned off and I lost ignition. Moments later, while I was still rolling, the car turned back on. This issue has happened multiple times but nothing super serios ever happened and i was able to maintain control of the vehicle every time. Since it is a manual transmission, I was able to stay in gear and continue on. The issue with the steering came after the car turned back on. The "SERVICE POWER STEERING, DRIVE WITH CARE" message came across my screen. I used my scanner t…

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00
Seat Belts0—00
1
ODI 11641420

The airbag warning light activated and two separate service facilities confirmed the problem was with the seatbelt tensioner cable. This could put the driver at risk of serious injury in a collision as the seatbelt may not properly restrain the driver. This car has a recall for model years 2014-2016 for this exact issue, yet GM tells me that there is no recall on my 2017 vehicle with the same exact problem and that I must pay over $1100 to fix the issue. This is a very low volume vehicle. I have the same problem the recall was issued for. How c…

Look up ODI 11641420 at NHTSA ↗

0
1
ODI 11717483 · 130,000 mi

The contact owns a 2017 Chevrolet City Express. The contact stated that while making a right turn, there was an abnormal gasoline odor inside the cabin of the vehicle. The seat belt warning light was illuminated. The contact stated that the vehicle lost motive power and was not driving properly. The vehicle was taken to a dealer; however, the failure was not duplicated. The contact stated that on another occasion, the vehicle was taken to a dealer to be repaired under recall; however, the vehicle sat for 24 hours unrepaired. The manufacturer wa…

Look up ODI 11717483 at NHTSA ↗

0
Suspension
1
ODI 11122071 · 22,000 mi

WHILE TURNING AT 40MPH THE STEERING WHEEL FAILED AND CAUSED MY REAR WHEEL TO HIT A CURB AND DAMAGE THE REAR WHEELS.

Look up ODI 11122071 at NHTSA ↗

0—00000
Unknown Or Other000—0000
Air Bags0
1
ODI 11641420

The airbag warning light activated and two separate service facilities confirmed the problem was with the seatbelt tensioner cable. This could put the driver at risk of serious injury in a collision as the seatbelt may not properly restrain the driver. This car has a recall for model years 2014-2016 for this exact issue, yet GM tells me that there is no recall on my 2017 vehicle with the same exact problem and that I must pay over $1100 to fix the issue. This is a very low volume vehicle. I have the same problem the recall was issued for. How c…

Look up ODI 11641420 at NHTSA ↗

00—000
Electrical System
1
ODI 11626945

As I was driving, my car decided to just turn off. All of the electronics turned off and I lost ignition. Moments later, while I was still rolling, the car turned back on. This issue has happened multiple times but nothing super serios ever happened and i was able to maintain control of the vehicle every time. Since it is a manual transmission, I was able to stay in gear and continue on. The issue with the steering came after the car turned back on. The "SERVICE POWER STEERING, DRIVE WITH CARE" message came across my screen. I used my scanner t…

Look up ODI 11626945 at NHTSA ↗

0000—00
Fuel System, Gasoline0
1
ODI 11717483 · 130,000 mi

The contact owns a 2017 Chevrolet City Express. The contact stated that while making a right turn, there was an abnormal gasoline odor inside the cabin of the vehicle. The seat belt warning light was illuminated. The contact stated that the vehicle lost motive power and was not driving properly. The vehicle was taken to a dealer; however, the failure was not duplicated. The contact stated that on another occasion, the vehicle was taken to a dealer to be repaired under recall; however, the vehicle sat for 24 hours unrepaired. The manufacturer wa…

Look up ODI 11717483 at NHTSA ↗

0000—0
Service Brakes0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

2 patterns with matching reports.

Steering assistance concerns

2 mentions · 20.0% of complaints

Median mileage: 18,341 mi (1 usable records).

ODI 11210764 · 18,341 mi

MY POWER STEERING HAS A TENDENCY TO FAIL DURING OPERATION OF THE VEHICLE. I HAVE HAD MY POWER STEERING CEASE TO FUNCTION, AND BECOME EXTREMELY DIFFICULT TO CONTROL THE VEHICLE AT SPEED. LUCKILY I WAS ON THE HIGHWAY, AND ABLE TO SAFELY MANEUVER THE VEHICLE TO THE SIDE OF THE HIGHWAY. I SHUT THE VEHICLE OFF AND TURNED IT ON TO SEE IF THE POWER STEERING WOULD RETURN. ON AVERAGE IT TAKES ABOUT 5 CYCLES FOR IT TO RETURN TO NORMAL. IN THE LAST 6 MONTHS, I'VE HAD MY STEERING CEASE FUNCTIONING ABOUT 5 TIMES. THE FIRST TWO TIMES DIDN'T CONCERN ME AS MUC…

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ODI 11626945

As I was driving, my car decided to just turn off. All of the electronics turned off and I lost ignition. Moments later, while I was still rolling, the car turned back on. This issue has happened multiple times but nothing super serios ever happened and i was able to maintain control of the vehicle every time. Since it is a manual transmission, I was able to stay in gear and continue on. The issue with the steering came after the car turned back on. The "SERVICE POWER STEERING, DRIVE WITH CARE" message came across my screen. I used my scanner t…

Look up ODI 11626945 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

2 mentions · 20.0% of complaints

Median mileage: 130,000 mi (1 usable records).

ODI 11641420

The airbag warning light activated and two separate service facilities confirmed the problem was with the seatbelt tensioner cable. This could put the driver at risk of serious injury in a collision as the seatbelt may not properly restrain the driver. This car has a recall for model years 2014-2016 for this exact issue, yet GM tells me that there is no recall on my 2017 vehicle with the same exact problem and that I must pay over $1100 to fix the issue. This is a very low volume vehicle. I have the same problem the recall was issued for. How c…

Look up ODI 11641420 at NHTSA ↗

ODI 11717483 · 130,000 mi

The contact owns a 2017 Chevrolet City Express. The contact stated that while making a right turn, there was an abnormal gasoline odor inside the cabin of the vehicle. The seat belt warning light was illuminated. The contact stated that the vehicle lost motive power and was not driving properly. The vehicle was taken to a dealer; however, the failure was not duplicated. The contact stated that on another occasion, the vehicle was taken to a dealer to be repaired under recall; however, the vehicle sat for 24 hours unrepaired. The manufacturer wa…

Look up ODI 11717483 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b