2002 Chevrolet SUBURBAN 1500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
120 owner complaints analyzed
0 distinct recall campaigns
98,000 mi median reported failure mileage
Scope: 2002 model year. Data updated: . 105 complaints include usable failure mileage. View data status.
Owner-reported patterns
Most common problems
Service Brakes is the most frequently named component, appearing in 33 of 120 complaints (27.5%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Braking behavior
72
60.0%
Steering behavior
15
12.5%
Engine operation
11
9.2%
Fuel system concerns
9
7.5%
Electrical and battery issues
3
2.5%
Transmission and shifting
2
1.7%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Service Brakes
33
Service Brakes, Hydraulic
21
Fuel/Propulsion System
8
Parking Brake
8
Engine
5
Engine And Engine Cooling
5
Engine And Engine Cooling:Engine
5
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
5
Component breakdown data
Category
Count
Service Brakes
33
Service Brakes, Hydraulic
21
Fuel/Propulsion System
8
Parking Brake
8
Engine
5
Engine And Engine Cooling
5
Engine And Engine Cooling:Engine
5
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
5
Service Brakes: 33; Service Brakes, Hydraulic: 21; Fuel/Propulsion System: 8; Parking Brake: 8; Engine: 5; Engine And Engine Cooling: 5; Engine And Engine Cooling:Engine: 5; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
2
25,000 to 49,999
7
50,000 to 74,999
25
75,000 to 99,999
20
100,000 to 149,999
26
150,000 and above
25
Reported problems by failure mileage data
Category
Count
Under 25,000
2
25,000 to 49,999
7
50,000 to 74,999
25
75,000 to 99,999
20
100,000 to 149,999
26
150,000 and above
25
Under 25,000: 2; 25,000 to 49,999: 7; 50,000 to 74,999: 25; 75,000 to 99,999: 20; 100,000 to 149,999: 26; 150,000 and above: 25
100,000 to 149,999 miles has the most reports with usable mileage (26). 15 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
Service Brakes leads the component reports. Braking behavior appears in 72 complaint narratives. Steering behavior appears in 15 complaint narratives. Engine operation appears in 11 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
EMERGENCY BRAKE WASN'T WORKING WHEN I PURCHASED THE VEHICLE. I DIDN'T KNOW IT AT THE TIME. I WAS TOLD THAT THERE WAS A PROBLEM WITH THE EMERGENCY BRAKES AND THAT THERE MAY BE A RECALL TO FIX THE PROBLEM. I PURCHASED IT ON 10-15-2005. THE MILEAGE WAS 64095. MILEAGE NOW IS 70129. I WOULD ALWAYS USE THE BRAKE WITH MY GRANDKIDS IN THE VEHICLE SO IT WOULDN'T MOVE. NOW I FOUND OUT THAT I NEVER HAD ONE FOR SOME REASON. NEED IT FIXED IF ALL POSSIBLE. *JB
FOLLOW UP TO SEE IF AN INVESTIGATION HAS BEEN OPENED REGARDING TWO VEHICLES WITH OFF CENTER STEERING PROBLEMS.*MR SERIAL NUMBER #[XXX] AND [XXX]. *CB *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I PURCHASED A NEW 2002 SUBURBAN. MY INTERMEDIATE STEERING SHAFT HAS BEEN REPLACED/REPAIRED AT LEAST 5 TIMES SINCE I DROVE IT OFF THE SHOWROOM FLOOR. THE INTERMEDIATE STEERING SHAFT HAS BEGUN TO MAKE NOISES AGAIN, INDICATING IT IS TIME FOR YET ANOTHER SERVICE TRIP. *NM
2002 CHEVROLET SURBURBAN ENGINE STALLED WHILE BEING DRIVEN AT 70MPH DOWN FREEWAY. WAS ABLE TO GET ENGINE RESTARTED WHILE STILL ROLLING. NO REPAIR MADE YET, SERVICE TECHNICIAN SAID MANY POSSIBLE CAUSES AND WOULD BE EASIER TO DIAGNOSE IF IT WOULD NOT START. WIFE'S 2000 MODEL CHEV SUBURBAN HAD ALMOST IDENTICAL PROBLEM 01/21/2002. *NM
ON MULTIPLE OCCASIONS MY 2002 CHEVROLET SUBURBAN STALLED WHILE DRIVING ON THE FREEWAY. AFTER SEVERAL MINUTES THE TRUCK WOULD RESTART. THE CHEVY DEALER SAID THERE WAS NOTHING THEY COULD DO SINCE THEY WOULD NOT BE ABLE TO DUPLICATE THE CONDITION. IT DOES NOT TRIGGER A CHECK ENGINE SIGNAL. IT USUALLY HAPPENS AFTER LONG PERIODS OF FREEWAY DRIVING WITH NO WARNING. THIS IS NOT A LOW FUEL ISSUE. I SUSPECT IT IS A CRANK POSITION SENSOR FAILING AFTER RESEARCHING THE ISSUE ON THE INTERNET. *JB
I HAVE AJ 2002 CHEVY SUBURBAN W/144K MILES ON IT. THE FUEL PUMP WAS REPLACED WHILE STILL UNDER WARRANTY BECAUSE IF THE FUEL LEVEL GOT TOO LOW IT WOULD NOT START. IN THE LAST 3 MONTHS HAVE HAD THE INTERMITTENT SHUT OFF PROBLEM LISTED ON OTHER COMPLAINTS. I HAVE HAD IT DO IT ON ROUGH ROADS AND INTERSTATE HIGHWAYS. SAME THING, ENGINE STOPS, WAIT 3-5 MINUTES ENGINE STARTS, SEEMS LESS PREVALENT WHEN TANK IS FULL. DEALERSHIP SAYS CHEVY SEES NO OVERALL PROBLEM WITH IT, MY MECHANIC TELLS ME A NEW FUEL PUMP IS NOT TOO EXPENSIVE BUT THE REAL COST IS…
TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. WHILE DRIVING 60 MPH, THE CONTACT WAS INFORMED OF SOMETHING HANGING FROM UNDERNEATH HIS VEHICLE. HE PULLED OVER AND NOTICED THAT ONE OF THE GAS TANK BRACKETS, USED TO SUPPORT THE GAS TANK UNDERNEATH THE VEHICLE, FAILED. THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION, BUT THE CONTACT REFUSES. THE FAILURE MILEAGE WAS 160,000.
MY 2002 CHEVROLET SUBURBAN 1500 HAS BEGAN TO STALL UNEXPECTEDLY. IT STALLS WHEN FUEL TANK IS LOW AND WHEN TANK IS FULL. LATELY, ITS BEEN DIFFICULT TO CRANK. I HAVE A NEW BATTERY, THE ALTERNATOR TESTED FINE, I'VE HAD THE FUEL PUMP REPLACED TWICE AND IT STILL STALLS. *TR
SOME DAYS MY TRUCK WILL NOT START SOME DAYS IT DOES FOR INSTANCE IT WILL START FOR A COUPLE OF DAYS CONSECUTIVELY AND THEN IT WONT START FOR 2-3 DAYS AFTER A COUPLE OF DAYS OF JUST SITTING. I HAVE REPLACED THE BATTERY, THE ALTERNATOR , STARTER , FUEL PUMP AND I'M STILL EXPERIENCING THE SAME PROBLEM.THIS HAPPENS ALL THE TIME HAS BEEN GOING ON FOR THE PAST COUPLE YEARS, LOST MY JOB BECAUSE OF NON RELIABLE TRANSPORTATION.
I HAVE A 2002 SUBURBAN THAT SINCE I PURCHASED IT IN 2002 I HAVE BEEN COMPLAINING ABOUT THE TRANSMISSION NOT SHIFTING RIGHT. EVERY TIME I BROUGHT IT IN IT WOULD BE IN THE DEALERSHIP FOR LESS THAN A DAY AND I WOULD BE TOLD THAT EVERYTHING IS OKAY. NOW MY WARRANTY IS UP AND MY TRANSMISSION IS BROKE. I HAVE NO REVERSE, AND IT DOES NOT WANT TO DOWN SHIFT ON ANY FORWARD GEAR. I CALLED A TRANS SHOP IN MY AREA AND THEY STATED THAT WITH CHEVY SUBURBANS OF MY YEAR (GIVE AND TAKE 3YEARS BOTH WAYS) THERE IS A VERY COMMON PROBLEM WITH THE SEAL IN THE TRANS …
MY WIFE HAD DRIVEN THE SUBURBAN LIKE ALWAYS AND WITHOUT ANY ISSUES. AT THE END OF THE DAY SHE PARKED IT AND IT SAT UNTIL THE NEXT MORNING. I WALKED OUT TO IT AND FROM THE DRIVER'S SIDE I SAW A LARGE PUDDLE UNDERNEATH MY DRIVERS SIDE. WHEN I TURNED ON MY TRUCK THE BRAKE LIGHT WAS ON AND WHEN I SHIFTED INTO GEAR I NOTICED THE BRAKES WERE OUT. I CONTACTED GM AND GAVE THEM THE NHTSA ACTION NUMBER (EA11001) BUT SINCE THEY COULD NOT FIND ANYTHING IN THEIR SYSTEM THEY CANNOT COVER ANYTHING. I SEE THAT THIS ISSUE IS THE SECOND ONE OPENED AND THIS …
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
120 unique complaints in this selection. Analysis snapshot: 2026-09-30.
87.5%Usable mileage105 / 120 records
100.0%Valid incident date120 / 120 records
100.0%Valid filing date120 / 120 records
100.0%Ordered incident and filing dates120 / 120 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
The brake system had a failure and the vehicle could not be slowed down. The brakes would come and go until I was able to stop. GM dealership diagnosed it with a failed master cylinder and the part is on national back order.
I recently took my 2023 Chevrolet Suburban in to make sure everything was working properly with the power train... it has been having bucking and stuttering between 15-45mph, which was super concerning to me, as I am transporting 3 children [XXX]. I took in yesterday, and was called back today to confirm that the issue is happening... the problem is that instead of Chevrolet recalling these vehicles to have this computer issue taken care of... they did an update and are charging their clients to have this update done. This is a serious safety h…
OnStar Module factory defaults/Malfunctioning - Power button don’t turn on so there’s no internet connection. This effect all the safety features in the car. Please recall. There has been numerous incidents reported online to this particular default.
1) Both screens (driver display and infotainment) go black intermittently. Sometimes the infotainment comes back on, however, you cannot use all the buttons. The hard buttons under the screen for climate control (aside from the on/off ) wont work. The climate will automatically go to 76 degrees on Max Defrost. The rear climate will shut off when this happens. It also causes the radio controls on the back of the steering wheel to not work. 2) It is extremely dangerous to not have a visual indicator for the speed at which I am driving. It is a…
The 2026 suburban has a loud wind noise coming from the driver window and door side and the passenger side . The wind noise in abnormal and very high and it could be the weatherstripping and the door stripping and latch because the driver door needs a hard push to close completely but there is wind noise coming from the driver and passenger windows and doors . This create a safety issue that the doors if not sealed properly and the could open while driving on the highway . Also for a vehicle that has a price tag of 100,000 dollars the door sea…
While driving on interstate, vehicle's engine turned off and transmission switched to neutral without warning. Vehicle was stopped and immobilized with no ability to shift or start.
The engine in 2025 Suburban (6.2L V8) has failed and the car is not drivable. It is currently in a Chevy dealership service department waiting for parts. The 2025 model is not listed under the recall. However it should be, I know of 3 2025 engines that have recently failed. I was passing a vehicle and as I took my foot off the accelerator the transmission shifted 2 times and then the engine shut off and the car was coasting. We had no indication that the engine shut off, just several messages on the screen. ( Press start button, and conditions…
Car started making weird noises when being driven or accelerating on 2/14. Took it to the dealership on 2/16 first thing when they opened. After 5 hours, it was determined the engine had a catastrophic failure and needed to be replaced. This car has less than 6,000 miles and was purchased brand new.
The windows would go down all by themselves and not roll up . The infotainment system will flash on and off telling you to start strip all by itself. The door locks will lock you out and in not letting unlock the truck . The key fob is the only way to unlock it. I have taken it to the dealer five times to be repaired and they say GM software is not capable of finding the electrical problem. They just keep replacing parts. I filed a complaint with The State AG office and GM said they were not going to address the complaint because the vehicle wa…
The 2026 suburban has a loud wind noise coming from the driver window and door side and the passenger side . The wind noise in abnormal and very high and it could be the weatherstripping and the door stripping and latch because the driver door needs a hard push to close completely but there is wind noise coming from the driver and passenger windows and doors . This create a safety issue that the doors if not sealed properly and the could open while driving on the highway . Also for a vehicle that has a price tag of 100,000 dollars the door sea…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Service Brakes
78,280–180,000 mi
131,589 mi
33
ODI 10466959 · 111,653 mi
WHEN DRIVING FROM WORK, MY HUSBAND NOTICED THE VEHICLE WAS SLOW TO STOP. WHEN THE VEHICLE FINALLY ARRIVED HOME, WE NOTICED A SIZABLE AMOUNT OF BRAKE FLUID IN THE DRIVEWAY. THE TRAIL LED ALL THE WAY TO THE GARAGE. SINCE I CANNOT SAFELY DRIVE IT TO A MECHANIC FOR A FORMAL ASSESSMENT, MY HUSBAND WENT UNDER THE VEHICLE MYSELF AND NOTICED IT HAD EXCESSIVE CORROSION THROUGHOUT THE ENTIRE UNDERCARRIAGE. IT IS ESPECIALLY, EXTREMELY, AND EXAGGERATEDLY SEVERE WITH THE BRAKE LINES. THERE IS A SMALL METAL JUNCTION WHERE THE REAR BRAKE LINES BRANCH OUT TO T…
MY WIFE WAS DRIVING OUR SUBURBAN TO HER JOB WHICH IS LESS THAN 2 MILES FROM HOME. WHEN SHE STEPPED ON THE BRAKE AFTER LEAVING OUR DRIVE WAY, SHE THOUGHT SHE HEARD SOMETHING THAT SOUNDED LIKE A WOOSH OF AIR AND NOTICED THAT SHE HAD TO DEPRESS THE BRAKE PEDAL MORE THAN USUAL. ON HER WAY HOME FROM WORK, WHEN SHE DEPRESSED THE BRAKE, THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND THE BRAKE LIGHT CAME ON THE DASHBOARD. SHE WAS ABLE TO BRING IT HOME SAFELY WITHOUT INCIDENT. I HAD THE VEHICLE TAKEN TO A REPAIR SHOP AND THEY TOLD ME THAT THE REAR…
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING 20 MPH SHE ATTEMPTED TO BRAKE AT AN INTERSECTION AND HEARD A CRANKING NOISE BEFORE THE BRAKES FAILED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSE THAT THERE WAS RUST DAMAGE ON THE BRAKE LINES. AS A RESULT, FRONT BREAK LINES NEEDED TO BE REPLACED. THREE MONTHS LATER THE REAR BRAKES FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE RUST DAMAGE WAS EXTENSIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 177,000 AND THE CURRENT…
ABS LIGHT ON-DEALER SAYS $1500 TO REPAIR, HE SAID THIS IS A VERY COMMON PROBLEM AND SHOULD HAVE BEEN RECALLED A LONG TIME AGO. I CAN'T AFFORD TO REPAIR IT SO AM NOW DRIVING A CAR THE HAS NO ABS PROTECTION. *TR
I HAD A NEARMISS, I CAME VERY CLOSE TO HITTING MY GARAGE WHILE APPLYING THE BRAKES. WHEN PRESSING THE BRAKE PEDAL, IT LOCKED UP COMPLETELY AND THE CAR WILL NOT STOPPED. I HAD TO APPLY OVER 100 POUNDS OF PRESSURE FOR ABOUT 40 FEET BEFORE THE VEHICLE CAME TO A STOP. *TR
NORMAL OPERATION ABS CYCLING WHEN INCHING TO A STOP,ON HWY OPERATION ABS CYCLES EVEN WHEN BRAKING AND THERE ARE NO ADVERSE CONDITIONS PROBLEM IS SPORADIC AT BEST FOR CONSEQUENCES IT HAS NOT BUT COULD LEAD TO ACCIDENT. HAD BEEN TAKEN TO DEALER FOR RECALL, SENSORS FOR ABS WERE REPLACED. PROBLEM IS STILL PRESENT.*CW
DURING NORMAL OPERATIONS UNDER NORMAL DRIVING CONDITIONS THE FOLLOWING OCCURRED. LOSS OF ENGINE AT SPEEDS OF 60+ MPH AFTER DRIVING ONE HOUR. ENGINE RESTARTED WITH IN TWO MINUTES. PROBLEM OCCURRED MULTIPLE TIMES WITH SHORTER RUN TIMES BETWEEN EACH ATTEMPT. OVER A THREE YEAR TIME FRAME VEHICLE HAS REQUIRED FOUR FUEL PUMPS ALL FROM DIFFERENT MANUFACTURES TO ELIMINATE THE POSSIBILITY OF ANY COMPROMISED PRODUCT BATCHES. TOTAL CONSUMER COST. $3000. *TR
WHILE DRIVING ON THE HIGHWAY, THE ENGINE JUST DIED. IT DOES IT ON EXTREMELY HOT DAYS AND AFTER DRIVING FOR LONG PERIODS OF TIME. THERE ARE NO WARNINGS FOR THE ENGINE CUTTING OFF AND IT IS AN EXTREME SAFETY HAZARD WHEN IT SUDDENLY LOSES POWER. IT LOOKS LIKE THIS SHOULD BE A SAFETY RECALL ISSUE AS IT IS A COMMON OCCURRENCE ON THIS VEHICLE. *TR
VARIOUS INCIDENTS OF VEHICLE DYING WHILE DRIVING ON HIGHWAY WHEN TEMPERATURES ARE HIGH. DOES NOT DO IT WHEN COLD. HAS FAILED TO START ALSO. AFTER WAITING 10-20 MINUTES ENGINE MAY START AND CONTINUE WITHOUT PROBLEM TO DESTINATION. HAVE CHANGED SENSOR WITHOUT IMPROVEMENT OF PROBLEM. LOCAL GARAGE HAS NOT BEEN ABLE TO LOCATE SOLUTION AS IT IS IMPOSSIBLE TO GET IT INTO SERVICE WHEN PROBLEM OCCURS. MANY PROBLEMS GETTING OFF THE ROAD WHEN INCIDENT OCCURS. HAVE HAD 4-5 OCCURRENCES AND BECOMING MORE FREQUENT. *TR
THIS IN REFERENCE TO A CLOSED NHTSA ACTION # DP05009. AFTER A PARKING BRAKE FAILURE THAT OCCURRED ON THIS 2002 CHEVY SUBURBAN WITH 54,000 MILES ON IT, IN NOVEMBER, I LOOKED INTO SIMILAR SITUATIONS WITH OTHER SUBURBAN OWNERS AND OF THE 3 I FOUND, 2 IN SOUTH CAROLINA, AND ONE IN INDIANA, ALL HAD SIMILAR PARKING BRAKE PROBLEMS. WHEN I BROUGHT MY VEHICLE TO THE DEALER FOR REPAIR, I WAS TOLD THERE WERE NO RECALLS OR SAFETY NOTICES REGARDING THIS PROBLEM. AFTER REVIEWING YOUR NHTSA SITE, I SEE THAT THIS PROBLEM WAS ADDRESSED AND CLOSED BUT ONLY AP…
2002 SUBURBAN PARKING BRAKE HAS FAILED FOR THE SECOND TIME AT 77K MILE. NOW THEY HAVE BEGUN LOCK AND HAVE TO BE RESET A COUPLE TIMES TO GET THEM TO RELEASE. A LOUD SQUEAL ACCOMPANIES BEFORE IT RELEASES. PARKING BRAKE PEDAL IS TO THE FLOOR. TRUCK STILL HAS ORIGINAL DISK BRAKES ALL AROUND. *TR
TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. WHEN THE CONTACT FIRST PURCHASED THE VEHICLE, HE NOTICED THAT THE PARKING BRAKE WOULD NOT HOLD. THE VEHICLE CONTINUED TO ROLL WHEN THE BRAKE WAS ENGAGED. HE TOOK THE VEHICLE TO THE DEALER AND THEY TIGHTENED AN UNSPECIFIED COMPONENT. THE VEHICLE PASSED INSPECTION, BUT THE FAILURE WORSENED AFTERWARDS. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE ISSUE OCCURRED EVERY TIME HE ATTEMPTED TO APPLY THE PARKING BRAKE. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS AP…
HAVE 2002 CHEVROLET SUBURBAN 1500 4WD 5.3 ENGINE A/T. WAS DRIVING 45 MPH WHEN VEHICLE SUDDENLY STALLED OUT & LOST ALL STEERING/BRAKES. 131,589 MILES ON ODOMETER AT TIME. MANAGED TO COAST VEHICLE ONTO SHOULDER, WAITED 2 MINUTES, STARTED VEHICLE AGAIN, PULLED OUT INTO BUSY TRAFFIC JUST TO MAKE IT 2 BLOCKS BEFORE STALL OUT AGAIN. REPEATED THIS PROCESS SEVERAL MORE TIMES BEFORE I FOUND A GAS STATION. SUSPECTING WATER IN GAS, ADDED 1 BOTTLE OF GAS LINE ANTI-FREEZE. DROVE REST OF WAY HOME WITHOUT INCIDENT. REPLACED FUEL FILTER, PCV VALVE, AIR FILTER…
WHILE DRIVING ON THE HIGHWAY, THE ENGINE JUST DIED. IT DOES IT ON EXTREMELY HOT DAYS AND AFTER DRIVING FOR LONG PERIODS OF TIME. THERE ARE NO WARNINGS FOR THE ENGINE CUTTING OFF AND IT IS AN EXTREME SAFETY HAZARD WHEN IT SUDDENLY LOSES POWER. IT LOOKS LIKE THIS SHOULD BE A SAFETY RECALL ISSUE AS IT IS A COMMON OCCURRENCE ON THIS VEHICLE. *TR
TRAVELING ON HWY 35 IN DALLAS TEXAS AND MESSAGE APPEARED ON INSTRUMENT CLUSTER "REDUCED POWER MODE". VEHICLE SPEED DROPPED TO 20 MPH (POSTED SPEED WAS 70 MPH). HAD TO HAVE VEHICLE TOWED TO DEALERSHIP AND A FIX HAS NOT BEEN DETERMINED. THE DEALER SO FAR HAS CHARGED ME $900 AND IT DID NOT FIX IT.THIS SAME PROBLEMS BEEN POSTED ON GM FORUMS, GM TRUCK FORUMS WITH THESE SAME RESULTS. THERE ARE HUNDREDS OR MAYBE THOUSANDS OF COMPLAINTS FOR THIS ISSUE. IT IS VERY UNSAFE. *TR
ON MULTIPLE OCCASIONS MY 2002 CHEVROLET SUBURBAN STALLED WHILE DRIVING ON THE FREEWAY. AFTER SEVERAL MINUTES THE TRUCK WOULD RESTART. THE CHEVY DEALER SAID THERE WAS NOTHING THEY COULD DO SINCE THEY WOULD NOT BE ABLE TO DUPLICATE THE CONDITION. IT DOES NOT TRIGGER A CHECK ENGINE SIGNAL. IT USUALLY HAPPENS AFTER LONG PERIODS OF FREEWAY DRIVING WITH NO WARNING. THIS IS NOT A LOW FUEL ISSUE. I SUSPECT IT IS A CRANK POSITION SENSOR FAILING AFTER RESEARCHING THE ISSUE ON THE INTERNET. *JB
2002 CHEVROLET SUBURBAN 1500 LOSES ACCELERATION POWER ON HIGHWAY. VEHICLE DOES NOT RESPOND TO ACCELERATION ATTEMPTS. ONCE BRAKE IS APPLIED VEHICLE COMPLETELY STALLS AND HAS NO POWER STEERING OR BRAKES. THIS HAS OCCURRED IN HIGHWAY DRIVING AT 70 MPH IN HEAVY TRAFFIC AREAS. THERE IS NO CONSISTENCY IN OCCURRENCES. HAPPENED AUGUST 2007 , AND DEC. 2007, SEPT. 2009 AND NOVEMBER 2009. CHECK ENGINE LIGHT DOES NOT COME ON. CAN NOT BE DIAGNOSED ON COMPUTER. GM MECHANICS CAN NOT FIGURE OUT PROBLEM UNLESS IT HAPPENS TO THEM. GM REFERS US TO DEALER…
WHILE TRAVELING ON BUSY STREET, OUR 2002 CHEVROLET SUBURBAN SUDDENLY WAS WITHOUT POWER. PRESSING ON ACCELERATOR DID NOTHING AND VEHICLE COMPLETELY STALLED WHEN BRAKE WAS APPLIED. THIS LEFT US ATTEMPTING TO NAVIGATE FROM BUSY STREET WITH OUR THREE KIDS IN THE CAR WITH NO POWER STEERING OR BRAKES! WE WERE 140 MILES FROM HOME AND WHEN WE ATTEMPTED TO DRIVE BACK HOME, THIS PROBLEM OCCURRED AGAIN. THIS TIME ON BUSY FOUR LANE ROAD WITH LOTS OF TRAFFIC. THE VEHICLE STALLED OUT AGAIN LEAVING US ON SIDE OF BUSY ROAD AT ON RAMP LOCATION. THIS WAS N…
#5 CYLINDER 1164 MISFIRES. COLLAPSED LIFTER, BROKEN RINGS. THE DEALERSHIP WENT ON FISHING EXPEDITION, CHARGING ME $271.82 FOR UNNECESSARY WORK (NEW SPARK PLUG AND WIRES). WENT FOR SECOND DIAGNOSES, CORRECTLY DIAGNOSED THIS TIME INDICATING THE ABOVE. MECHANIC CONTACTED GMPP (EXTENDED WARRANTY),TOLD GMPP THAT THE ENGINE SHOULD BE REPLACED. THE MECHANIC WAS ADVISED TO TELL ME TO RETURN TO DEALERSHIP FOR SERVICE. *NM
WHILE DRIVING AT HIGHWAY SPEEDS WITH MY 2002 CHEVROLET SUBURBAN LS WITH 45,000 MILES ON IT, I ENCOUNTERED A COMPLETE ENGINE FAILURE. THE VEHICLE WOULD COAST UNTIL I REACHED A SPEED OF 30MPH., I WOULD PLACE THE VEHICLE IN NEUTRAL AND ATTEMPT TO RE-START THE ENGINE. AFTER SEVERAL ATTEMPTS, THE VEHICLE WOULD RE-START, ACCELERATE TO 70 MPS. THIS WOULD OCCUR INTERMITTENT OVER AND OVER THROUGH MY TWO DRIVING TRIP. THE ACTUAL NUMBER OF TIME THE ENGINE FAILED WAS 14. THIS CAUSED A VERY SERIOUS SITUATION, BECAUSE WITHOUT ENGINE POWER, I HAD NO POWER BRA…
WHILE DRIVING SUBURBAN ON A LONG TRIP OVER 2 HOT DAYS, ENGINE QUIT WITHOUT WARNING ONCE EACH DAY AFTER MANY HOURS OF DRIVING (5 PEOPLE WITH LUGGAGE, NO TRAILER). FIRST DAY OCCURRENCE WAS AFTER DRIVING IN CITY TRAFFIC WITH MANY STOPLIGHTS BUT SPEED WAS ABOUT 60 MPH AT THE TIME AND QUICKLY LOST POWER AND DIED. SECOND DAY WAS AT SUSTAINED 70+MPH AND QUIT SUDDENLY. BOTH TIMES NEEDED TO PULL OVER AND TURNED OFF FOR A MINUTE AFTER FAILURES AND RESTARTED ON 2ND TRY AND CONTINUED ON FOR ANOTHER 20+ MILES BEFORE STOPPING FOR THE DAY (FIRST DAY) AND S…
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE ANTI-LOCK BRAKING SYSTEM WOULD INTERMITTENTLY ACTIVATE AT LESS THAN 10 MPH AND WHEN DEPRESSING THE BRAKES. THE BRAKE PEDAL WOULD VIBRATE ABNORMALLY WITH AN INCREASE IN STOPPING DISTANCE AND TIME. THE DEALER REPLACED THE BRAKES YET THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000.
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-10
0
None
No examples available for this selection.
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2021: 1 complaints · 2023: 17 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2021
1
1
1
2023
0
12
17
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2021
1
0
0
2023
17
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Service Brakes
Service Brakes, Hydraulic
Fuel/Propulsion System
Parking Brake
Engine
Engine And Engine Cooling
Engine And Engine Cooling:Engine
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
Service Brakes
—
2ODI 10484997 · 169,500 mi
COMPLETE BRAKE FAILURE. BRAKE LINES RUSTED OUT. PLEASE ADD MY NAME TO THE NHTSA # EA11001 INVESTIGATION. *TR
MY WIFE HAD DRIVEN THE SUBURBAN LIKE ALWAYS AND WITHOUT ANY ISSUES. AT THE END OF THE DAY SHE PARKED IT AND IT SAT UNTIL THE NEXT MORNING. I WALKED OUT TO IT AND FROM THE DRIVER'S SIDE I SAW A LARGE PUDDLE UNDERNEATH MY DRIVERS SIDE. WHEN I TURNED ON MY TRUCK THE BRAKE LIGHT WAS ON AND WHEN I SHIFTED INTO GEAR I NOTICED THE BRAKES WERE OUT. I CONTACTED GM AND GAVE THEM THE NHTSA ACTION NUMBER (EA11001) BUT SINCE THEY COULD NOT FIND ANYTHING IN THEIR SYSTEM THEY CANNOT COVER ANYTHING. I SEE THAT THIS ISSUE IS THE SECOND ONE OPENED AND THIS …
HAVE 2002 CHEVROLET SUBURBAN 1500 4WD 5.3 ENGINE A/T. WAS DRIVING 45 MPH WHEN VEHICLE SUDDENLY STALLED OUT & LOST ALL STEERING/BRAKES. 131,589 MILES ON ODOMETER AT TIME. MANAGED TO COAST VEHICLE ONTO SHOULDER, WAITED 2 MINUTES, STARTED VEHICLE AGAIN, PULLED OUT INTO BUSY TRAFFIC JUST TO MAKE IT 2 BLOCKS BEFORE STALL OUT AGAIN. REPEATED THIS PROCESS SEVERAL MORE TIMES BEFORE I FOUND A GAS STATION. SUSPECTING WATER IN GAS, ADDED 1 BOTTLE OF GAS LINE ANTI-FREEZE. DROVE REST OF WAY HOME WITHOUT INCIDENT. REPLACED FUEL FILTER, PCV VALVE, AIR FILTER…
MY WIFE HAD DRIVEN THE SUBURBAN LIKE ALWAYS AND WITHOUT ANY ISSUES. AT THE END OF THE DAY SHE PARKED IT AND IT SAT UNTIL THE NEXT MORNING. I WALKED OUT TO IT AND FROM THE DRIVER'S SIDE I SAW A LARGE PUDDLE UNDERNEATH MY DRIVERS SIDE. WHEN I TURNED ON MY TRUCK THE BRAKE LIGHT WAS ON AND WHEN I SHIFTED INTO GEAR I NOTICED THE BRAKES WERE OUT. I CONTACTED GM AND GAVE THEM THE NHTSA ACTION NUMBER (EA11001) BUT SINCE THEY COULD NOT FIND ANYTHING IN THEIR SYSTEM THEY CANNOT COVER ANYTHING. I SEE THAT THIS ISSUE IS THE SECOND ONE OPENED AND THIS …
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK WITH THE TRAILER ATTACHED TO THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD AND THE EMERGENCY BRAKE ALSO FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 135,000. ..UPDATED 10/19/11 *BF THE CONSUMER STATED THE PROBLEM WAS WITH THE EMERGENCY BRAKE ONLY. THE BRAKE SHOES FOR THE EMERGENCY BRAKE, DRAG AND WEAR OUT COMPLETELY, EVEN IF THE EMERGENCY BRAKE PEDAL IS NE…
I OWN A 2002 CHEVROLET SUBURBAN WHICH WHEN BRAKING AT LOW SPEEDS THE PEDAL DROPS NEAR THE FLOOR AND THE ABS CAUSES IT TO KICK BACK AND PULSATE THIS HAPPENS ON AN INTERMITTENT BASIS CAUSING GREATLY INCREASED STOPPING DISTANCES. THESE SYMPTOMS ARE CONSISTENT WITH A RECALL WHERE THEY SPRAYED ANTI CORROSION STUFF ON AN ABS SPEED SENSOR AS A FIX. THIS RECALL WAS PERFORMED ON MY VEHICLE 3 YEARS AGO AT 40K MILES NOW I AM EXPERIENCING THE SAME PROBLEM AGAIN @ 78K MILES AND GM SAYS THEY ARE NOT OBLIGATED TO PERFORM IT AGAIN OR COME UP WITH A MORE PERM…
WHILE DRIVING ON THE HIGHWAY, THE ENGINE JUST DIED. IT DOES IT ON EXTREMELY HOT DAYS AND AFTER DRIVING FOR LONG PERIODS OF TIME. THERE ARE NO WARNINGS FOR THE ENGINE CUTTING OFF AND IT IS AN EXTREME SAFETY HAZARD WHEN IT SUDDENLY LOSES POWER. IT LOOKS LIKE THIS SHOULD BE A SAFETY RECALL ISSUE AS IT IS A COMMON OCCURRENCE ON THIS VEHICLE. *TR
ON TWO SEPARATE OCCASIONS, MY FAMILY AND I WERE COMING HOME FROM TWO DIFFERENT TRIPS. THE FIRST TRIP WAS TO NEW ORLEANS FROM SOUTH TEXAS. ON OUR WAY HOME, WHILE DRIVING ON THE EXPRESSWAY, OUR SUBURBAN SUDDENLY TURNED OFF. WE WERE DRIVING ABOUT 70 MPH. THE DRIVER IMMEDIATELY PUT THE VEHICLE IN NEUTRAL AND STARTED THE VEHICLE AGAIN. IT TURNED ON. WE PULLED OVER TO A RESTING AREA AND OPENED THE HOOD, BUT WE WERE UNABLE TO DETERMINE WHAT CAUSED THE MALFUNCTION. IT HAPPENED ONCE MORE WHEN WE GOT HOME. THIS TRIP WAS DURING THE WEEK OF JULY 20…
WHETHER IT'S IDLING OR DRIVING SHUTS OFF I REPLACED THE FUEL PUMP AND THE WIRING HARNESSES THAT COME WITH THE FUEL PUMP AND STILL NO AVAIL IT'S CAUSED A LOT OF TIME OFF OF WORK AND A LOT OF HEADACHE I WORK FOR A REPUTABLE DEALERSHIP I WORKED ON VEHICLES FOR OVER 40 YEARS
VARIOUS INCIDENTS OF VEHICLE DYING WHILE DRIVING ON HIGHWAY WHEN TEMPERATURES ARE HIGH. DOES NOT DO IT WHEN COLD. HAS FAILED TO START ALSO. AFTER WAITING 10-20 MINUTES ENGINE MAY START AND CONTINUE WITHOUT PROBLEM TO DESTINATION. HAVE CHANGED SENSOR WITHOUT IMPROVEMENT OF PROBLEM. LOCAL GARAGE HAS NOT BEEN ABLE TO LOCATE SOLUTION AS IT IS IMPOSSIBLE TO GET IT INTO SERVICE WHEN PROBLEM OCCURS. MANY PROBLEMS GETTING OFF THE ROAD WHEN INCIDENT OCCURS. HAVE HAD 4-5 OCCURRENCES AND BECOMING MORE FREQUENT. *TR
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK WITH THE TRAILER ATTACHED TO THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD AND THE EMERGENCY BRAKE ALSO FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 135,000. ..UPDATED 10/19/11 *BF THE CONSUMER STATED THE PROBLEM WAS WITH THE EMERGENCY BRAKE ONLY. THE BRAKE SHOES FOR THE EMERGENCY BRAKE, DRAG AND WEAR OUT COMPLETELY, EVEN IF THE EMERGENCY BRAKE PEDAL IS NE…
HAVE 2002 CHEVROLET SUBURBAN 1500 4WD 5.3 ENGINE A/T. WAS DRIVING 45 MPH WHEN VEHICLE SUDDENLY STALLED OUT & LOST ALL STEERING/BRAKES. 131,589 MILES ON ODOMETER AT TIME. MANAGED TO COAST VEHICLE ONTO SHOULDER, WAITED 2 MINUTES, STARTED VEHICLE AGAIN, PULLED OUT INTO BUSY TRAFFIC JUST TO MAKE IT 2 BLOCKS BEFORE STALL OUT AGAIN. REPEATED THIS PROCESS SEVERAL MORE TIMES BEFORE I FOUND A GAS STATION. SUSPECTING WATER IN GAS, ADDED 1 BOTTLE OF GAS LINE ANTI-FREEZE. DROVE REST OF WAY HOME WITHOUT INCIDENT. REPLACED FUEL FILTER, PCV VALVE, AIR FILTER…
WHILE DRIVING ON THE HIGHWAY, THE ENGINE JUST DIED. IT DOES IT ON EXTREMELY HOT DAYS AND AFTER DRIVING FOR LONG PERIODS OF TIME. THERE ARE NO WARNINGS FOR THE ENGINE CUTTING OFF AND IT IS AN EXTREME SAFETY HAZARD WHEN IT SUDDENLY LOSES POWER. IT LOOKS LIKE THIS SHOULD BE A SAFETY RECALL ISSUE AS IT IS A COMMON OCCURRENCE ON THIS VEHICLE. *TR
ON TWO SEPARATE OCCASIONS, MY FAMILY AND I WERE COMING HOME FROM TWO DIFFERENT TRIPS. THE FIRST TRIP WAS TO NEW ORLEANS FROM SOUTH TEXAS. ON OUR WAY HOME, WHILE DRIVING ON THE EXPRESSWAY, OUR SUBURBAN SUDDENLY TURNED OFF. WE WERE DRIVING ABOUT 70 MPH. THE DRIVER IMMEDIATELY PUT THE VEHICLE IN NEUTRAL AND STARTED THE VEHICLE AGAIN. IT TURNED ON. WE PULLED OVER TO A RESTING AREA AND OPENED THE HOOD, BUT WE WERE UNABLE TO DETERMINE WHAT CAUSED THE MALFUNCTION. IT HAPPENED ONCE MORE WHEN WE GOT HOME. THIS TRIP WAS DURING THE WEEK OF JULY 20…
WHETHER IT'S IDLING OR DRIVING SHUTS OFF I REPLACED THE FUEL PUMP AND THE WIRING HARNESSES THAT COME WITH THE FUEL PUMP AND STILL NO AVAIL IT'S CAUSED A LOT OF TIME OFF OF WORK AND A LOT OF HEADACHE I WORK FOR A REPUTABLE DEALERSHIP I WORKED ON VEHICLES FOR OVER 40 YEARS
VARIOUS INCIDENTS OF VEHICLE DYING WHILE DRIVING ON HIGHWAY WHEN TEMPERATURES ARE HIGH. DOES NOT DO IT WHEN COLD. HAS FAILED TO START ALSO. AFTER WAITING 10-20 MINUTES ENGINE MAY START AND CONTINUE WITHOUT PROBLEM TO DESTINATION. HAVE CHANGED SENSOR WITHOUT IMPROVEMENT OF PROBLEM. LOCAL GARAGE HAS NOT BEEN ABLE TO LOCATE SOLUTION AS IT IS IMPOSSIBLE TO GET IT INTO SERVICE WHEN PROBLEM OCCURS. MANY PROBLEMS GETTING OFF THE ROAD WHEN INCIDENT OCCURS. HAVE HAD 4-5 OCCURRENCES AND BECOMING MORE FREQUENT. *TR
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
0
1ODI 10413803 · 78,650 mi
I OWN A 2002 CHEVROLET SUBURBAN WHICH WHEN BRAKING AT LOW SPEEDS THE PEDAL DROPS NEAR THE FLOOR AND THE ABS CAUSES IT TO KICK BACK AND PULSATE THIS HAPPENS ON AN INTERMITTENT BASIS CAUSING GREATLY INCREASED STOPPING DISTANCES. THESE SYMPTOMS ARE CONSISTENT WITH A RECALL WHERE THEY SPRAYED ANTI CORROSION STUFF ON AN ABS SPEED SENSOR AS A FIX. THIS RECALL WAS PERFORMED ON MY VEHICLE 3 YEARS AGO AT 40K MILES NOW I AM EXPERIENCING THE SAME PROBLEM AGAIN @ 78K MILES AND GM SAYS THEY ARE NOT OBLIGATED TO PERFORM IT AGAIN OR COME UP WITH A MORE PERM…
THIS IN REFERENCE TO A CLOSED NHTSA ACTION # DP05009. AFTER A PARKING BRAKE FAILURE THAT OCCURRED ON THIS 2002 CHEVY SUBURBAN WITH 54,000 MILES ON IT, IN NOVEMBER, I LOOKED INTO SIMILAR SITUATIONS WITH OTHER SUBURBAN OWNERS AND OF THE 3 I FOUND, 2 IN SOUTH CAROLINA, AND ONE IN INDIANA, ALL HAD SIMILAR PARKING BRAKE PROBLEMS. WHEN I BROUGHT MY VEHICLE TO THE DEALER FOR REPAIR, I WAS TOLD THERE WERE NO RECALLS OR SAFETY NOTICES REGARDING THIS PROBLEM. AFTER REVIEWING YOUR NHTSA SITE, I SEE THAT THIS PROBLEM WAS ADDRESSED AND CLOSED BUT ONLY AP…
2002 SUBURBAN PARKING BRAKE HAS FAILED FOR THE SECOND TIME AT 77K MILE. NOW THEY HAVE BEGUN LOCK AND HAVE TO BE RESET A COUPLE TIMES TO GET THEM TO RELEASE. A LOUD SQUEAL ACCOMPANIES BEFORE IT RELEASES. PARKING BRAKE PEDAL IS TO THE FLOOR. TRUCK STILL HAS ORIGINAL DISK BRAKES ALL AROUND. *TR
2002 CHEVROLET SURBURBAN ENGINE STALLED WHILE BEING DRIVEN AT 70MPH DOWN FREEWAY. WAS ABLE TO GET ENGINE RESTARTED WHILE STILL ROLLING. NO REPAIR MADE YET, SERVICE TECHNICIAN SAID MANY POSSIBLE CAUSES AND WOULD BE EASIER TO DIAGNOSE IF IT WOULD NOT START. WIFE'S 2000 MODEL CHEV SUBURBAN HAD ALMOST IDENTICAL PROBLEM 01/21/2002. *NM
WHILE DRIVING ON THE HOUSTON TOLLWAY AT 65 MPH, MY 2002 SUBURBAN SUDDENLY AND WITHOUT WARNING LOST POWER AND THE ENGINE SHUTDOWN. I MANAGED TO GET THE VEHICLE ONTO THE SHOULDER WITHOUT INCIDENT AFTER ATTEMPTING TO RESTART THE ENGINE WHILE TRYING TO STEER CLEAR OF TRAFFIC. THE VEHICLE WOULD NOT START AND WAS TOWED TO LONE STAR CHEVROLET IN HOUSTON, TEXAS. THE BILL WAS 1045.10. THEY REPLACED THE FUEL MODULE AND THE FUEL FILTER AND TOLD ME THAT THERE HAD BEEN SOME PROBLEMS WITH GM VEHICLES DATING BACK TO 1999 MODELS ON THE SAME PROBLEM. MINE HAD O…
ON MULTIPLE OCCASIONS MY 2002 CHEVROLET SUBURBAN STALLED WHILE DRIVING ON THE FREEWAY. AFTER SEVERAL MINUTES THE TRUCK WOULD RESTART. THE CHEVY DEALER SAID THERE WAS NOTHING THEY COULD DO SINCE THEY WOULD NOT BE ABLE TO DUPLICATE THE CONDITION. IT DOES NOT TRIGGER A CHECK ENGINE SIGNAL. IT USUALLY HAPPENS AFTER LONG PERIODS OF FREEWAY DRIVING WITH NO WARNING. THIS IS NOT A LOW FUEL ISSUE. I SUSPECT IT IS A CRANK POSITION SENSOR FAILING AFTER RESEARCHING THE ISSUE ON THE INTERNET. *JB
Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b
Warning lights and dashboard alerts
8 mentions · 6.7% of complaints
Median mileage: 104,000 mi (8 usable records).
ODI 10178295 · 58,000 mi
ON MULTIPLE OCCASIONS MY 2002 CHEVROLET SUBURBAN STALLED WHILE DRIVING ON THE FREEWAY. AFTER SEVERAL MINUTES THE TRUCK WOULD RESTART. THE CHEVY DEALER SAID THERE WAS NOTHING THEY COULD DO SINCE THEY WOULD NOT BE ABLE TO DUPLICATE THE CONDITION. IT DOES NOT TRIGGER A CHECK ENGINE SIGNAL. IT USUALLY HAPPENS AFTER LONG PERIODS OF FREEWAY DRIVING WITH NO WARNING. THIS IS NOT A LOW FUEL ISSUE. I SUSPECT IT IS A CRANK POSITION SENSOR FAILING AFTER RESEARCHING THE ISSUE ON THE INTERNET. *JB
2002 CHEVROLET SUBURBAN 1500 LOSES ACCELERATION POWER ON HIGHWAY. VEHICLE DOES NOT RESPOND TO ACCELERATION ATTEMPTS. ONCE BRAKE IS APPLIED VEHICLE COMPLETELY STALLS AND HAS NO POWER STEERING OR BRAKES. THIS HAS OCCURRED IN HIGHWAY DRIVING AT 70 MPH IN HEAVY TRAFFIC AREAS. THERE IS NO CONSISTENCY IN OCCURRENCES. HAPPENED AUGUST 2007 , AND DEC. 2007, SEPT. 2009 AND NOVEMBER 2009. CHECK ENGINE LIGHT DOES NOT COME ON. CAN NOT BE DIAGNOSED ON COMPUTER. GM MECHANICS CAN NOT FIGURE OUT PROBLEM UNLESS IT HAPPENS TO THEM. GM REFERS US TO DEALER…
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING WHEN DRIVING VARIOUS SPEEDS. THE FAILURE RECURRED OVER A SPAN OF SEVERAL MONTHS UNTIL THE CHECK ENGINE LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT STATED THAT HE WAS ABLE TO RESTART THE VEHICLE AFTER EACH FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 121,988.
SUDDEN LOSS OF POWER STEERING AND VERY HEAVING STEERING REQUIRING GREAT EFFORT. I MADE A HARD U-TURN AND THEN FOUND THE STEERING WAS EXTREMELY HEAVY. IT TOOK BOTH HANDS AND A LOT OF FORCE TO STEER THE CAR. I PULLED OVER, POPPED HOOD, AND SAW NOTHING WRONG. NO DASH MALFUNCTION LIGHTS WERE ON. AT REPAIR, THE STEERING PUMP SHAFT HAD SHEARED WHERE IT NECKS DOWN FROM ABOUT 3/4" TO 3/8" DIAMETER. AN INTERNET SEARCH PROVIDES MANY INSTANCES OF THE SAME FAILURE. THE DEALER REPLACED THE PUMP WITH A DIFFERENT PART NUMBER WHICH DOES NOT HA…
2002 CHEVROLET SUBURBAN 1500 LOSES ACCELERATION POWER ON HIGHWAY. VEHICLE DOES NOT RESPOND TO ACCELERATION ATTEMPTS. ONCE BRAKE IS APPLIED VEHICLE COMPLETELY STALLS AND HAS NO POWER STEERING OR BRAKES. THIS HAS OCCURRED IN HIGHWAY DRIVING AT 70 MPH IN HEAVY TRAFFIC AREAS. THERE IS NO CONSISTENCY IN OCCURRENCES. HAPPENED AUGUST 2007 , AND DEC. 2007, SEPT. 2009 AND NOVEMBER 2009. CHECK ENGINE LIGHT DOES NOT COME ON. CAN NOT BE DIAGNOSED ON COMPUTER. GM MECHANICS CAN NOT FIGURE OUT PROBLEM UNLESS IT HAPPENS TO THEM. GM REFERS US TO DEALER…
WHILE TRAVELING ON BUSY STREET, OUR 2002 CHEVROLET SUBURBAN SUDDENLY WAS WITHOUT POWER. PRESSING ON ACCELERATOR DID NOTHING AND VEHICLE COMPLETELY STALLED WHEN BRAKE WAS APPLIED. THIS LEFT US ATTEMPTING TO NAVIGATE FROM BUSY STREET WITH OUR THREE KIDS IN THE CAR WITH NO POWER STEERING OR BRAKES! WE WERE 140 MILES FROM HOME AND WHEN WE ATTEMPTED TO DRIVE BACK HOME, THIS PROBLEM OCCURRED AGAIN. THIS TIME ON BUSY FOUR LANE ROAD WITH LOTS OF TRAFFIC. THE VEHICLE STALLED OUT AGAIN LEAVING US ON SIDE OF BUSY ROAD AT ON RAMP LOCATION. THIS WAS N…
2002 CHEVROLET SURBURBAN ENGINE STALLED WHILE BEING DRIVEN AT 70MPH DOWN FREEWAY. WAS ABLE TO GET ENGINE RESTARTED WHILE STILL ROLLING. NO REPAIR MADE YET, SERVICE TECHNICIAN SAID MANY POSSIBLE CAUSES AND WOULD BE EASIER TO DIAGNOSE IF IT WOULD NOT START. WIFE'S 2000 MODEL CHEV SUBURBAN HAD ALMOST IDENTICAL PROBLEM 01/21/2002. *NM
WHILE DRIVING ON THE HOUSTON TOLLWAY AT 65 MPH, MY 2002 SUBURBAN SUDDENLY AND WITHOUT WARNING LOST POWER AND THE ENGINE SHUTDOWN. I MANAGED TO GET THE VEHICLE ONTO THE SHOULDER WITHOUT INCIDENT AFTER ATTEMPTING TO RESTART THE ENGINE WHILE TRYING TO STEER CLEAR OF TRAFFIC. THE VEHICLE WOULD NOT START AND WAS TOWED TO LONE STAR CHEVROLET IN HOUSTON, TEXAS. THE BILL WAS 1045.10. THEY REPLACED THE FUEL MODULE AND THE FUEL FILTER AND TOLD ME THAT THERE HAD BEEN SOME PROBLEMS WITH GM VEHICLES DATING BACK TO 1999 MODELS ON THE SAME PROBLEM. MINE HAD O…
I HAVE AJ 2002 CHEVY SUBURBAN W/144K MILES ON IT. THE FUEL PUMP WAS REPLACED WHILE STILL UNDER WARRANTY BECAUSE IF THE FUEL LEVEL GOT TOO LOW IT WOULD NOT START. IN THE LAST 3 MONTHS HAVE HAD THE INTERMITTENT SHUT OFF PROBLEM LISTED ON OTHER COMPLAINTS. I HAVE HAD IT DO IT ON ROUGH ROADS AND INTERSTATE HIGHWAYS. SAME THING, ENGINE STOPS, WAIT 3-5 MINUTES ENGINE STARTS, SEEMS LESS PREVALENT WHEN TANK IS FULL. DEALERSHIP SAYS CHEVY SEES NO OVERALL PROBLEM WITH IT, MY MECHANIC TELLS ME A NEW FUEL PUMP IS NOT TOO EXPENSIVE BUT THE REAL COST IS…
Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b
Hard or delayed shifting
2 mentions · 1.7% of complaints
Median mileage: 140,500 mi (2 usable records).
ODI 10215539 · 68,000 mi
WHEN THE CAR IS COLD, THE STEERING RESISTS VERY STRONGLY A TURN TO THE RIGHT IN THE FIRST 10-20 DEGREES OF STEERING WHEEL TURN TO THE RIGHT OF STRAIGHT. THE STRENGTH OF RESISTANCE IS VARIABLE, DEPENDING ON THE SPEED OF THE VEHICLE. SITTING STILL, THERE IS A SLIGHT ?HITCH? OR NOTHING AT ALL. AS VEHICLE SPEED INCREASES, THE AMOUNT OF RESISTANCE INCREASES TO A MAX AT ABOUT 20-25 MPH, WHERE IT TAKES AN ?ARM WRESTLE? FORCE TO MOVE THE STEERING TO THE RIGHT. IT RESISTS, FIGHTS BACK, THEN WITH A LOT OF MUSCLE ? POPS THROUGH THIS RESISTANCE AND FEEL…
SAT. 2/16/13 I STARTED MY 02 SUBURBAN UP BY TURNING THE KEY THROUGH AN OPEN DRIVERS SIDE WINDOW. THE CAR LURCHED FORWARD ABOUT 6 INCHES. THIS HAS HAPPENED INTERMITTENTLY FOR YEARS, BUT REALLY NOTICED IT THIS TIME BECAUSE MY ARM GET HIT BY STEERING WHEEL SINCE I WAS OUTSIDE VEHICLE. NORMALLY WHEN IT HAPPENS I AM SEATED IN CAR AND NOTICE IT SEEMS TO JUMP FORWARD. IT HAPPENS PROBABLY ONCE EVERY 100-150 STARTS. ANY IDEA WHY AND WHAT I CAN DO ABOUT IT. AFRAID SOMEONE MAY BE IN FRONT OF CAR SOMEDAY AND MIGHT GET HURT IF IT LURCHED. ALSO COULD HAVE DO…