Auto Recall Watch
U.S. public vehicle records

2009 Chevrolet SUBURBAN 1500 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

55 owner complaints analyzed

0 distinct recall campaigns

80,000 mi median reported failure mileage

Scope: 2009 model year. Data updated: . 43 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 25 of 55 complaints (45.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior47.3%
Steering behavior47.3%
Electrical and battery issues35.5%
Engine operation23.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
25
Unknown Or Other
14
Electrical System
6
Engine
6
Structure
5
Latches/Locks/Linkages
3
Structure:Body
3
Electronic Stability Control (Esc)
2
Component breakdown data
CategoryCount
Air Bags25
Unknown Or Other14
Electrical System6
Engine6
Structure5
Latches/Locks/Linkages3
Structure:Body3
Electronic Stability Control (Esc)2

Air Bags: 25; Unknown Or Other: 14; Electrical System: 6; Engine: 6; Structure: 5; Latches/Locks/Linkages: 3; Structure:Body: 3; Electronic Stability Control (Esc): 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
3
50,000 to 74,999
14
75,000 to 99,999
12
100,000 to 149,999
6
150,000 and above
5
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9993
50,000 to 74,99914
75,000 to 99,99912
100,000 to 149,9996
150,000 and above5

Under 25,000: 3; 25,000 to 49,999: 3; 50,000 to 74,999: 14; 75,000 to 99,999: 12; 100,000 to 149,999: 6; 150,000 and above: 5

50,000 to 74,999 miles has the most reports with usable mileage (14). 12 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2009
1
2010
2
2011
2
2012
1
2013
2
2014
6
2015
4
2016
10
2017
11
2018
11
2019
5
Complaints over time data
CategoryCount
20091
20102
20112
20121
20132
20146
20154
201610
201711
201811
20195

2009: 1; 2010: 2; 2011: 2; 2012: 1; 2013: 2; 2014: 6; 2015: 4; 2016: 10; 2017: 11; 2018: 11; 2019: 5

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 4 complaint narratives. Steering behavior appears in 4 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10281927 · 2009-08-27 (August 27, 2009)

EARLY AND REPEATED WARPING OF THE ROTORS ON MY 2007 LTZ CHEVY SUBURBAN. IN TALKING TO THE MECHANIC IT SEEMS THAT THIS IS A COMMON PROBLEM THAT CAN HAPPEN QUICKLY WITHOUT WARNING AND CAUSE YOU TO LOOSE CONTROL OF THE VEHICLE DURING BRAKING. *TR

Owner-reported narrative. Look up ODI 10281927 at NHTSA ↗

Owner report 10303789 · 2010-02-02 (February 2, 2010)

WE PURCHASED A 2009 CHEVROLET SUBURBAN. THREE WEEKS AFTER THE PURCHASE AND AFTER THREE OTHER MAJOR REPAIRS, I WAS TRAVELING ON THE INTERSTATE IN OHIO WHEN THE DASH FLASHED A MESSAGE INFORMING ME TO SERVICE THE STABILITRAC. I HAD ON STAR RUN AN ENGINE DIAGNOSTIC AND THEY INFORMED THAT THE STABILITY CONTROL WAS NO LONGER OPERATIONAL AND TO HAVE IT SERVICED IN THE NEXT SEVEN DAYS. WE DID SO AND THE DEALERSHIP REPLACED THE STEERING ANGLE SENSOR. A WEEK LATER, I WAS TRAVELING THE SAME INTERSTATE AND GOING TO THE SAME LOCATION. THE SERVICE S…

Owner-reported narrative. 2,130 miles reported. Look up ODI 10303789 at NHTSA ↗

Owner report 10593618 · 2014-05-23 (May 23, 2014)

DASHBOARD OF 2009 CHEVROLET SUBURBAN CRACKED IN 2 PLACES, INCLUDING AROUND PASSENGER SIDE AIRBAG AND ABOVE DRIVERS SIDE INSTRUMENT CLUSTER/STEERING WHEEL. CONCERNED FOR THE PROPER DEPLOYMENT OF THE AIRBAG DURING POTENTIAL CRASH DUE TO THE CRACKED DASH THAT SURROUNDS THE AIRBAG. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. HUNDREDS IF NOT THOUSANDS OF OTHER SIMILAR VEHICLES POSSESS THE SAME MANUFACTURING DEFECT IN THE DASHBOARD AND ALL HAVE REPORTED LARGE CRACKS IN THE EXACT SAME AREA. *TR

Owner-reported narrative. 55,000 miles reported. Look up ODI 10593618 at NHTSA ↗

Owner report 10690230 · 2015-02-24 (February 24, 2015)

TL*THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT HAD TO DISCONNECT AND RECONNECT THE BATTERY OR THE ELECTRICAL BOX UNDER THE HOOD IN ORDER TO GET THE VEHICLE TO START. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 103,089.

Owner-reported narrative. 103,089 miles reported. Look up ODI 10690230 at NHTSA ↗

Owner report 10881954 · 2016-07-01 (July 1, 2016)

WITHIN THE FIRST TWO YEARS OF OWNING THE VEHICLE IT DEVELOPED CRACKS ALL ALONG THE DASHBOARD. THE CRACKS GOT BAD ENOUGH THAT RECENTLY A LARGE PIECE OF THE DASHBOARD FELL OUT. I HAVE ATTEMPTED TO GET CHEVROLET TO HELP PAY FOR REPLACING IT BUT THEY ARE UNWILLING AND I CANNOT AFFORD THE ENTIRE BILL ALONE. I AM WORRIED THAT THE AIRBAGS WILL NOT WORK AND THAT HAVING ELECTRICAL AND MECHANICAL EXPOSED WILL CAUSE HARM TO MYSELF OR THE VEHICLE.

Owner-reported narrative. 125,000 miles reported. Look up ODI 10881954 at NHTSA ↗

Owner report 10615225 · 2014-07-22 (July 22, 2014)

TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE MAKING A TURN, THE VEHICLE LOST POWER AND THE ENGINE STALLED. THE VEHICLE COULD BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A BG FUEL INJECTION CLEANING AND THROTTLE BODY CLEANING AND REPROGRAMMED THE PCM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 8/28/14*CN

Owner-reported narrative. 16,000 miles reported. Look up ODI 10615225 at NHTSA ↗

Owner report 11202992 · 2019-04-22 (April 22, 2019)

I RECENTLY EXPERIENCED THE CONDITIONS DESCRIBED BY THE GM RECALL 14515 IN MY 2009 CHEVROLET SUBURBAN 1500. IN THE PAST 6 WEEKS, THE CAR HAS FAILED TO START. THE FIRST INCIDENT REQUIRED NEARLY 10 MINUTES OF STARTING THE CAR BEFORE IT WOULD START. ONCE STARTED THE CAR WAS FINE. IT WAS A COLD START - FIRST THING IN THE MORNING. ABOUT A MONTH LATER IT FAILED TO START GAIN, AFTER BEING PARKED FOR APPROXIMATELY 2 HOURS. AGAIN, AFTER ABOUT 10 MINUTES, THE TRUCK STARTED AND DROVE FINE AFTERWARDS. TODAY - ABOUT 2 WEEKS AFTER THE 2ND INCIDENT, THE TR…

Owner-reported narrative. 260,000 miles reported. Look up ODI 11202992 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

55 unique complaints in this selection. Analysis snapshot: 2026-10-01.

78.2%Usable mileage43 / 55 records
100.0%Valid incident date55 / 55 records
100.0%Valid filing date55 / 55 records
100.0%Ordered incident and filing dates55 / 55 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20212023202420252026
Air Bags
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
00.0%

No examples available for this selection.

211.8%
ODI 11619220

Failed break fluid detection

Look up ODI 11619220 at NHTSA ↗

0Unavailable

No examples available for this selection.

13.3%
ODI 11666193

The brake system had a failure and the vehicle could not be slowed down. The brakes would come and go until I was able to stop. GM dealership diagnosed it with a failed master cylinder and the part is on national back order.

Look up ODI 11666193 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
00.0%

No examples available for this selection.

317.6%
ODI 11593901

I recently took my 2023 Chevrolet Suburban in to make sure everything was working properly with the power train... it has been having bucking and stuttering between 15-45mph, which was super concerning to me, as I am transporting 3 children [XXX]. I took in yesterday, and was called back today to confirm that the issue is happening... the problem is that instead of Chevrolet recalling these vehicles to have this computer issue taken care of... they did an update and are charging their clients to have this update done. This is a serious safety h…

Look up ODI 11593901 at NHTSA ↗

0Unavailable

No examples available for this selection.

516.7%
ODI 11660820

OnStar Module factory defaults/Malfunctioning - Power button don’t turn on so there’s no internet connection. This effect all the safety features in the car. Please recall. There has been numerous incidents reported online to this particular default.

Look up ODI 11660820 at NHTSA ↗

16.7%
ODI 11758024

1) Both screens (driver display and infotainment) go black intermittently. Sometimes the infotainment comes back on, however, you cannot use all the buttons. The hard buttons under the screen for climate control (aside from the on/off ) wont work. The climate will automatically go to 76 degrees on Max Defrost. The rear climate will shut off when this happens. It also causes the radio controls on the back of the steering wheel to not work. 2) It is extremely dangerous to not have a visual indicator for the speed at which I am driving. It is a…

Look up ODI 11758024 at NHTSA ↗

Unknown Or Other
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

310.0%
ODI 11668849

Still, I don’t have a registration

Look up ODI 11668849 at NHTSA ↗

213.3%
ODI 11724305

The 2026 suburban has a loud wind noise coming from the driver window and door side and the passenger side . The wind noise in abnormal and very high and it could be the weatherstripping and the door stripping and latch because the driver door needs a hard push to close completely but there is wind noise coming from the driver and passenger windows and doors . This create a safety issue that the doors if not sealed properly and the could open while driving on the highway . Also for a vehicle that has a price tag of 100,000 dollars the door sea…

Look up ODI 11724305 at NHTSA ↗

Service Brakes, Hydraulic
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Electrical System: Instrument Cluster/Panel
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine
00.0%

No examples available for this selection.

1058.8%
ODI 11619593

While driving on interstate, vehicle's engine turned off and transmission switched to neutral without warning. Vehicle was stopped and immobilized with no ability to shift or start.

Look up ODI 11619593 at NHTSA ↗

0Unavailable

No examples available for this selection.

1446.7%
ODI 11675867

The engine in 2025 Suburban (6.2L V8) has failed and the car is not drivable. It is currently in a Chevy dealership service department waiting for parts. The 2025 model is not listed under the recall. However it should be, I know of 3 2025 engines that have recently failed. I was passing a vehicle and as I took my foot off the accelerator the transmission shifted 2 times and then the engine shut off and the car was coasting. We had no indication that the engine shut off, just several messages on the screen. ( Press start button, and conditions…

Look up ODI 11675867 at NHTSA ↗

960.0%
ODI 11718363

Car started making weird noises when being driven or accelerating on 2/14. Took it to the dealership on 2/16 first thing when they opened. After 5 hours, it was determined the engine had a catastrophic failure and needed to be replaced. This car has less than 6,000 miles and was purchased brand new.

Look up ODI 11718363 at NHTSA ↗

Structure:Body
00.0%

No examples available for this selection.

15.9%
ODI 11613930

The windows would go down all by themselves and not roll up . The infotainment system will flash on and off telling you to start strip all by itself. The door locks will lock you out and in not letting unlock the truck . The key fob is the only way to unlock it. I have taken it to the dealer five times to be repaired and they say GM software is not capable of finding the electrical problem. They just keep replacing parts. I filed a complaint with The State AG office and GM said they were not going to address the complaint because the vehicle wa…

Look up ODI 11613930 at NHTSA ↗

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

213.3%
ODI 11724305

The 2026 suburban has a loud wind noise coming from the driver window and door side and the passenger side . The wind noise in abnormal and very high and it could be the weatherstripping and the door stripping and latch because the driver door needs a hard push to close completely but there is wind noise coming from the driver and passenger windows and doors . This create a safety issue that the doors if not sealed properly and the could open while driving on the highway . Also for a vehicle that has a price tag of 100,000 dollars the door sea…

Look up ODI 11724305 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air Bags61,125–130,000 mi80,000 mi16
ODI 10538046 · 63,005 mi

DASHBOARD CRACKED BY AIRBAG AND OVER INSTRUMENT CLUSTER HSS TO BE SAFETY ISSUE DASH BOARD IS LOOSE AND VIBRATES.

Look up ODI 10538046 at NHTSA ↗

ODI 10560239 · 61,500 mi

2009 CHEVROLET SUBURBAN LTZ CRACKED DASHBOARD WITHOUT BEING INVOLVED IN AN ACCIDENT. CRACKS STARTED APPEARING OVER DRIVER'S SIDE AREA ABOVE AIRBAGS. VERY CONCERNING IF INVOLVED IN AN ACCIDENT AND AIRBAGS DEPLOYING AND SHARDS OF PLASTIC BECOMING FLYING PROJECTILES AND AN OBVIOUS PROBLEM GM IS FULLY AWARE OF. *TR

Look up ODI 10560239 at NHTSA ↗

ODI 10593618 · 55,000 mi

DASHBOARD OF 2009 CHEVROLET SUBURBAN CRACKED IN 2 PLACES, INCLUDING AROUND PASSENGER SIDE AIRBAG AND ABOVE DRIVERS SIDE INSTRUMENT CLUSTER/STEERING WHEEL. CONCERNED FOR THE PROPER DEPLOYMENT OF THE AIRBAG DURING POTENTIAL CRASH DUE TO THE CRACKED DASH THAT SURROUNDS THE AIRBAG. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. HUNDREDS IF NOT THOUSANDS OF OTHER SIMILAR VEHICLES POSSESS THE SAME MANUFACTURING DEFECT IN THE DASHBOARD AND ALL HAVE REPORTED LARGE CRACKS IN THE EXACT SAME AREA. *TR

Look up ODI 10593618 at NHTSA ↗

Unknown Or Other70,000–109,000 mi84,000 mi13
ODI 10850337 · 99,980 mi

CRACKED DASH MAY DAMAGE PASSENGER SIDE AIRBAG IF ACTIVATED.

Look up ODI 10850337 at NHTSA ↗

ODI 10881954 · 125,000 mi

WITHIN THE FIRST TWO YEARS OF OWNING THE VEHICLE IT DEVELOPED CRACKS ALL ALONG THE DASHBOARD. THE CRACKS GOT BAD ENOUGH THAT RECENTLY A LARGE PIECE OF THE DASHBOARD FELL OUT. I HAVE ATTEMPTED TO GET CHEVROLET TO HELP PAY FOR REPLACING IT BUT THEY ARE UNWILLING AND I CANNOT AFFORD THE ENTIRE BILL ALONE. I AM WORRIED THAT THE AIRBAGS WILL NOT WORK AND THAT HAVING ELECTRICAL AND MECHANICAL EXPOSED WILL CAUSE HARM TO MYSELF OR THE VEHICLE.

Look up ODI 10881954 at NHTSA ↗

ODI 10928626 · 84,000 mi

DASHBOARD IS SLOWLY BUT SURELY CRACKING AND FALLING APART ON MY TOP OF THE LINE LTZ. ONE LARGE CRACK CREEPING FROM THE WINDOW TO THE STEERING WHEEL AND A LARGE PIECE CRACKED AND FELL OUT NEAR THE CORNER OF THE PASSENGER SIDE AIRBAG. MY DASHBOARD IS NOW VIBRATING HEAVILY.

Look up ODI 10928626 at NHTSA ↗

Electrical System63,804–119,522 mi84,645 mi6
ODI 10482991 · 21,000 mi

AT 21,000 MILES RIGHT READ DOOR LOCK WOULD NOT OPERATE ELECTRONICALLY. HAD TO MANUALLY MOVE DOOR LOCK BUTTON. DEALER REPLACED LOCK ACTUATOR. AT 49,000 MILES DRIVER'S DOOR LOCK ALSO BECAME INOPERABLE. DEALER REPLACED ACTUATOR. THIS SEEMS TO BE A CHRONIC DEFECT.

Look up ODI 10482991 at NHTSA ↗

ODI 10538046 · 63,005 mi

DASHBOARD CRACKED BY AIRBAG AND OVER INSTRUMENT CLUSTER HSS TO BE SAFETY ISSUE DASH BOARD IS LOOSE AND VIBRATES.

Look up ODI 10538046 at NHTSA ↗

ODI 10690230 · 103,089 mi

TL*THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT HAD TO DISCONNECT AND RECONNECT THE BATTERY OR THE ELECTRICAL BOX UNDER THE HOOD IN ORDER TO GET THE VEHICLE TO START. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 103,089.

Look up ODI 10690230 at NHTSA ↗

Engine87,750–91,256 mi90,000 mi6
ODI 10615225 · 16,000 mi

TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE MAKING A TURN, THE VEHICLE LOST POWER AND THE ENGINE STALLED. THE VEHICLE COULD BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A BG FUEL INJECTION CLEANING AND THROTTLE BODY CLEANING AND REPROGRAMMED THE PCM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 8/28/14*CN

Look up ODI 10615225 at NHTSA ↗

ODI 10705507 · 87,000 mi

THE ENGINE IS BURNING 2 QUARTS OF OIL EVERY 3000 MILES. *TR

Look up ODI 10705507 at NHTSA ↗

ODI 10807874 · 90,000 mi

EXCESSIVE OIL CONSUMPTION. VEHICLE USE 2 QUARTS OF OIL EVERY 3000 MILES. THIS IS A KNOW MANUFACTURER DEFECT BUT YET THEY ARE MAKING ME PAY FOR THE REPAIRS.

Look up ODI 10807874 at NHTSA ↗

Structure61,000–71,500 mi61,500 mi5
ODI 10560239 · 61,500 mi

2009 CHEVROLET SUBURBAN LTZ CRACKED DASHBOARD WITHOUT BEING INVOLVED IN AN ACCIDENT. CRACKS STARTED APPEARING OVER DRIVER'S SIDE AREA ABOVE AIRBAGS. VERY CONCERNING IF INVOLVED IN AN ACCIDENT AND AIRBAGS DEPLOYING AND SHARDS OF PLASTIC BECOMING FLYING PROJECTILES AND AN OBVIOUS PROBLEM GM IS FULLY AWARE OF. *TR

Look up ODI 10560239 at NHTSA ↗

ODI 10593618 · 55,000 mi

DASHBOARD OF 2009 CHEVROLET SUBURBAN CRACKED IN 2 PLACES, INCLUDING AROUND PASSENGER SIDE AIRBAG AND ABOVE DRIVERS SIDE INSTRUMENT CLUSTER/STEERING WHEEL. CONCERNED FOR THE PROPER DEPLOYMENT OF THE AIRBAG DURING POTENTIAL CRASH DUE TO THE CRACKED DASH THAT SURROUNDS THE AIRBAG. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. HUNDREDS IF NOT THOUSANDS OF OTHER SIMILAR VEHICLES POSSESS THE SAME MANUFACTURING DEFECT IN THE DASHBOARD AND ALL HAVE REPORTED LARGE CRACKS IN THE EXACT SAME AREA. *TR

Look up ODI 10593618 at NHTSA ↗

ODI 10617980 · 71,500 mi

I HAVE BEEN DEALING WITH THIS FOR A COUPLE MONTHS, AND IT IS VERY FRUSTRATING. I HAVE A 2009 CHEVY SUBURBAN WITH APPROXIMATELY 71,500 MILES ON IT. THE SUBURBAN IS ALWAYS GARAGED, AND WE WOKE UP ONE MORNING TO A LARGE CRACK, WHICH HAS NOW CAVED IN, ON THE DASH RIGHT ABOVE THE HUMP OF THE STEERING WHEEL AND A CRACK ON THE PASSENGER SIDE AIRBAG. WE CALLED GM AND SPOKE TO [XXX] AT EXT [XXX] AND RECEIVED A CASE NUMBER. WE WENT TO OUR LOCAL CHEVY DEALER FOR AN ESTIMATE OF APPROXIMATELY $1,000, AND THEN CALLED GM BACK WITH THAT ESTIMATE. GM CALLED TH…

Look up ODI 10617980 at NHTSA ↗

Latches/Locks/LinkagesToo few reports for a range57,000 mi3 (sparse)
ODI 10390100 · 35,000 mi

2009 CHEVY SUBURBAN CURRENTLY HAS 57,000 MILES. STARTING AROUND 30,000 MILES THE AUTOMATIC LOCKS STARTED TO STOP WORKING. NOW THE PASSENGER FRONT, PASSENGER REAR, AND DRIVERS SIDE READ DOOR LOCKS DO NOT WORK. THEY DO NOT LOCK OR UNLOCK WHILE PUSHING THE SWITCH ON DOOR OR USING THE REMOTE. TOOK TO DEALER TODAY AND WAS ADVISED THAT THE COST TO REPAIR WOULD BE $875.00. RESEARCHED THE ITEM AND IT SEEMS TO BE AN ONGOING AND FREQUENT PROBLEM OVER THE PAST FEW YEARS, YET GM IS NOT DOING ANYTHING ABOUT IT. THIS IS A SAFETY CONCERN TO THOSE OF US …

Look up ODI 10390100 at NHTSA ↗

ODI 10400666 · 57,000 mi

TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR DRIVER SIDE DOORS WERE DEFECTIVE AND WOULD ONLY OPEN WHEN PULLING THE LATCH MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 58,600. THE VIN WAS UNAVAILABLE.

Look up ODI 10400666 at NHTSA ↗

ODI 10524759 · 67,000 mi

THE DOOR LOCK ON THE DRIVER SIDE SECOND ROW WOULD NOT UNLOCK WHEN THE CAR WAS PARKED EITHER BY THE INSIDE UNLOCK MECHANISM OR THE REMOTE CONTROL DOOR UNLOCK BUTTON. HAD TO MANUALLY UNLOCK IN FROM THE INSIDE WHICH WAS DIFFICULT BECAUSE OF HAVING A CARSEAT BACK THERE. SHOULD THERE HAVE BEEN AN ISSUE WHERE I NEEDED TO GET MY CHILD OUT IN A HURRY, THERE COULD HAVE BEEN A MAJOR ISSUE. *TR

Look up ODI 10524759 at NHTSA ↗

Structure:BodyToo few reports for a range62,500 mi2 (sparse)
ODI 10863435 · 50,000 mi

DASH ON 2009 CHEVROLET SUBURBAN HAS CRACKED ON THE PASSENGER SIDE NEXT TO THE AIRBAG PANEL. DASH HAS ALSO CRACKED ON THE DRIVER SIDE ABOVE THE INSTRUMENT PANEL CLUSTER. CONCERN IS THAT IN A CAR ACCIDENT WHERE THE AIR BAGS DEPLOY THE DASH BOARD MAY BREAK APART AND BECOME SHRAPNEL CAUSING ADDITIONAL INJURY, PERMANENT DISABILITY, OR DEATH TO THE PASSENGER.

Look up ODI 10863435 at NHTSA ↗

ODI 11004961 · 75,000 mi

DASH BOARD HAS DEVELOPED MAJOR CRACKS, PARKED IN DRIVE WAY MOTOR MOUNT BROKE, DISCOVERED AT INSPECTION ENGINE HAD TO BE REBUILT DIE TO EXCESSIVE OIL CONSUMPTION (COVERED UNDER WARRANTY) WHEELS CORODED FROM INSIDE, PITTED HEAD, TIRES LEAK AIR AS A RESULT PURCHASED AS A GM CERTIFIED VEHICLE, 32K MILES. HAD TO TAKE BACK NEXT DAY DUE TO WARPED FRONT BRAKE ROTORS...ANT CHEVY, SELLERSVILLE PA.

Look up ODI 11004961 at NHTSA ↗

Electronic Stability Control (Esc)Too few reports for a range15,699 mi2 (sparse)
ODI 10303789 · 2,130 mi

WE PURCHASED A 2009 CHEVROLET SUBURBAN. THREE WEEKS AFTER THE PURCHASE AND AFTER THREE OTHER MAJOR REPAIRS, I WAS TRAVELING ON THE INTERSTATE IN OHIO WHEN THE DASH FLASHED A MESSAGE INFORMING ME TO SERVICE THE STABILITRAC. I HAD ON STAR RUN AN ENGINE DIAGNOSTIC AND THEY INFORMED THAT THE STABILITY CONTROL WAS NO LONGER OPERATIONAL AND TO HAVE IT SERVICED IN THE NEXT SEVEN DAYS. WE DID SO AND THE DEALERSHIP REPLACED THE STEERING ANGLE SENSOR. A WEEK LATER, I WAS TRAVELING THE SAME INTERSTATE AND GOING TO THE SAME LOCATION. THE SERVICE S…

Look up ODI 10303789 at NHTSA ↗

ODI 10369008 · 29,268 mi

I WAS DRIVING ON THE HIGHWAY WITH NO ICE OR ADVERSE WEATHER CONDITIONS. WHILE DRIVING MY 2009 CHEVROLET SUBURBAN, THE COMPUTER FLASHED THE STABILITRAK IS DISABLED AND THE ENGINE IS POWERING DOWN. I WAS DRIVING 75 MILES PER HOUR IN RUSH HOUR TRAFFIC AND ALL THE CARS AROUND ME HAD TO SLAM ON THEIR BRAKES AND GO UP ON TO THE MEDIAN TO AVOID ME. MY ENGINE SEIZED UP AND THE CAR WAS MOTIONLESS. THIS IS HIGHLY DANGEROUS AND I COULD HAVE BEEN KILLED. *TR

Look up ODI 10369008 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 217 reports

2021: 1 complaints · 2023: 17 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2021111
202301217
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2021100
20231700

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsUnknown Or OtherElectrical SystemEngineStructureLatches/Locks/LinkagesStructure:BodyElectronic Stability Control (Esc)
Air Bags—
5
ODI 10881954 · 125,000 mi

WITHIN THE FIRST TWO YEARS OF OWNING THE VEHICLE IT DEVELOPED CRACKS ALL ALONG THE DASHBOARD. THE CRACKS GOT BAD ENOUGH THAT RECENTLY A LARGE PIECE OF THE DASHBOARD FELL OUT. I HAVE ATTEMPTED TO GET CHEVROLET TO HELP PAY FOR REPLACING IT BUT THEY ARE UNWILLING AND I CANNOT AFFORD THE ENTIRE BILL ALONE. I AM WORRIED THAT THE AIRBAGS WILL NOT WORK AND THAT HAVING ELECTRICAL AND MECHANICAL EXPOSED WILL CAUSE HARM TO MYSELF OR THE VEHICLE.

Look up ODI 10881954 at NHTSA ↗

ODI 10957603 · 145,000 mi

DASHBOARD CRACKED ALONG PASSENGER AIRBAG INTERFACE. KNOWN DEFECT UNREMEDIED BY OEM. SHARP EDGES DUE TO CRACK CAN HINDER AIRBAG DEPLOYMENT AS WELL AS SHRAPNEL FROM THE DASH IN A CRASH COULD INJURE OCCUPANTS. THIS IS A KNOWN DEFECT IN PLASTIC MANUFACTURE BY GM FOR MODEL YEARS 2007-2011.

Look up ODI 10957603 at NHTSA ↗

ODI 11096488 · 80,000 mi

TAKATA RECALL IN ADDITION THE DASH HAS SPLIT LEADING RIGHT UP TO THE INFLATOR COVER. VEHICLE WAS STATIONARY WHEN SPLIT APPEARED. GOT IN THE CAR (PARKED IN GARAGE) ONE MORNING AND SPLIT WAS NOTICED LEADING RIGHT UP TO THE INFLATOR OVER.

Look up ODI 11096488 at NHTSA ↗

2
ODI 10538046 · 63,005 mi

DASHBOARD CRACKED BY AIRBAG AND OVER INSTRUMENT CLUSTER HSS TO BE SAFETY ISSUE DASH BOARD IS LOOSE AND VIBRATES.

Look up ODI 10538046 at NHTSA ↗

ODI 10881954 · 125,000 mi

WITHIN THE FIRST TWO YEARS OF OWNING THE VEHICLE IT DEVELOPED CRACKS ALL ALONG THE DASHBOARD. THE CRACKS GOT BAD ENOUGH THAT RECENTLY A LARGE PIECE OF THE DASHBOARD FELL OUT. I HAVE ATTEMPTED TO GET CHEVROLET TO HELP PAY FOR REPLACING IT BUT THEY ARE UNWILLING AND I CANNOT AFFORD THE ENTIRE BILL ALONE. I AM WORRIED THAT THE AIRBAGS WILL NOT WORK AND THAT HAVING ELECTRICAL AND MECHANICAL EXPOSED WILL CAUSE HARM TO MYSELF OR THE VEHICLE.

Look up ODI 10881954 at NHTSA ↗

0
3
ODI 10560239 · 61,500 mi

2009 CHEVROLET SUBURBAN LTZ CRACKED DASHBOARD WITHOUT BEING INVOLVED IN AN ACCIDENT. CRACKS STARTED APPEARING OVER DRIVER'S SIDE AREA ABOVE AIRBAGS. VERY CONCERNING IF INVOLVED IN AN ACCIDENT AND AIRBAGS DEPLOYING AND SHARDS OF PLASTIC BECOMING FLYING PROJECTILES AND AN OBVIOUS PROBLEM GM IS FULLY AWARE OF. *TR

Look up ODI 10560239 at NHTSA ↗

ODI 10593618 · 55,000 mi

DASHBOARD OF 2009 CHEVROLET SUBURBAN CRACKED IN 2 PLACES, INCLUDING AROUND PASSENGER SIDE AIRBAG AND ABOVE DRIVERS SIDE INSTRUMENT CLUSTER/STEERING WHEEL. CONCERNED FOR THE PROPER DEPLOYMENT OF THE AIRBAG DURING POTENTIAL CRASH DUE TO THE CRACKED DASH THAT SURROUNDS THE AIRBAG. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. HUNDREDS IF NOT THOUSANDS OF OTHER SIMILAR VEHICLES POSSESS THE SAME MANUFACTURING DEFECT IN THE DASHBOARD AND ALL HAVE REPORTED LARGE CRACKS IN THE EXACT SAME AREA. *TR

Look up ODI 10593618 at NHTSA ↗

ODI 10631484 · 80,000 mi

THE DASH BROKE BETWEEN AIRBAG AND FORWARD EDGE OF DASH. I AM CONCERNED ABOUT THE SAFETY OF PASSENGERS IF THE AIRBAG IS DEPLOYED AND THAT SHARP DASH CORNER HITS A PERSON OR THE AIRBAG. THE DASH TO THE LEFT OF THE BREAK IS SINKING DOWN TO WHERE THE CLIP HOLDING ON THE AIRBAG COVER IS VISIBLE. THE DASH VIBRATES EXCESSIVELY NOW WHILE THE CAR IS MOVING. I EXPECT MORE CRACKS DUE TO THIS VIBRATION. *TR

Look up ODI 10631484 at NHTSA ↗

000
Unknown Or Other
5
ODI 10881954 · 125,000 mi

WITHIN THE FIRST TWO YEARS OF OWNING THE VEHICLE IT DEVELOPED CRACKS ALL ALONG THE DASHBOARD. THE CRACKS GOT BAD ENOUGH THAT RECENTLY A LARGE PIECE OF THE DASHBOARD FELL OUT. I HAVE ATTEMPTED TO GET CHEVROLET TO HELP PAY FOR REPLACING IT BUT THEY ARE UNWILLING AND I CANNOT AFFORD THE ENTIRE BILL ALONE. I AM WORRIED THAT THE AIRBAGS WILL NOT WORK AND THAT HAVING ELECTRICAL AND MECHANICAL EXPOSED WILL CAUSE HARM TO MYSELF OR THE VEHICLE.

Look up ODI 10881954 at NHTSA ↗

ODI 10957603 · 145,000 mi

DASHBOARD CRACKED ALONG PASSENGER AIRBAG INTERFACE. KNOWN DEFECT UNREMEDIED BY OEM. SHARP EDGES DUE TO CRACK CAN HINDER AIRBAG DEPLOYMENT AS WELL AS SHRAPNEL FROM THE DASH IN A CRASH COULD INJURE OCCUPANTS. THIS IS A KNOWN DEFECT IN PLASTIC MANUFACTURE BY GM FOR MODEL YEARS 2007-2011.

Look up ODI 10957603 at NHTSA ↗

ODI 11096488 · 80,000 mi

TAKATA RECALL IN ADDITION THE DASH HAS SPLIT LEADING RIGHT UP TO THE INFLATOR COVER. VEHICLE WAS STATIONARY WHEN SPLIT APPEARED. GOT IN THE CAR (PARKED IN GARAGE) ONE MORNING AND SPLIT WAS NOTICED LEADING RIGHT UP TO THE INFLATOR OVER.

Look up ODI 11096488 at NHTSA ↗

—
1
ODI 10881954 · 125,000 mi

WITHIN THE FIRST TWO YEARS OF OWNING THE VEHICLE IT DEVELOPED CRACKS ALL ALONG THE DASHBOARD. THE CRACKS GOT BAD ENOUGH THAT RECENTLY A LARGE PIECE OF THE DASHBOARD FELL OUT. I HAVE ATTEMPTED TO GET CHEVROLET TO HELP PAY FOR REPLACING IT BUT THEY ARE UNWILLING AND I CANNOT AFFORD THE ENTIRE BILL ALONE. I AM WORRIED THAT THE AIRBAGS WILL NOT WORK AND THAT HAVING ELECTRICAL AND MECHANICAL EXPOSED WILL CAUSE HARM TO MYSELF OR THE VEHICLE.

Look up ODI 10881954 at NHTSA ↗

1
ODI 10968430 · 91,674 mi

DASH PANEL HAS CRACKS ON DRIVER AND PASSENGER SIDE. BOTH MOTOR MOUNTS ARE DEFECTIVE. ENGINE BURNS OIL BADLY.

Look up ODI 10968430 at NHTSA ↗

0000
Electrical System
2
ODI 10538046 · 63,005 mi

DASHBOARD CRACKED BY AIRBAG AND OVER INSTRUMENT CLUSTER HSS TO BE SAFETY ISSUE DASH BOARD IS LOOSE AND VIBRATES.

Look up ODI 10538046 at NHTSA ↗

ODI 10881954 · 125,000 mi

WITHIN THE FIRST TWO YEARS OF OWNING THE VEHICLE IT DEVELOPED CRACKS ALL ALONG THE DASHBOARD. THE CRACKS GOT BAD ENOUGH THAT RECENTLY A LARGE PIECE OF THE DASHBOARD FELL OUT. I HAVE ATTEMPTED TO GET CHEVROLET TO HELP PAY FOR REPLACING IT BUT THEY ARE UNWILLING AND I CANNOT AFFORD THE ENTIRE BILL ALONE. I AM WORRIED THAT THE AIRBAGS WILL NOT WORK AND THAT HAVING ELECTRICAL AND MECHANICAL EXPOSED WILL CAUSE HARM TO MYSELF OR THE VEHICLE.

Look up ODI 10881954 at NHTSA ↗

1
ODI 10881954 · 125,000 mi

WITHIN THE FIRST TWO YEARS OF OWNING THE VEHICLE IT DEVELOPED CRACKS ALL ALONG THE DASHBOARD. THE CRACKS GOT BAD ENOUGH THAT RECENTLY A LARGE PIECE OF THE DASHBOARD FELL OUT. I HAVE ATTEMPTED TO GET CHEVROLET TO HELP PAY FOR REPLACING IT BUT THEY ARE UNWILLING AND I CANNOT AFFORD THE ENTIRE BILL ALONE. I AM WORRIED THAT THE AIRBAGS WILL NOT WORK AND THAT HAVING ELECTRICAL AND MECHANICAL EXPOSED WILL CAUSE HARM TO MYSELF OR THE VEHICLE.

Look up ODI 10881954 at NHTSA ↗

—00000
Engine0
1
ODI 10968430 · 91,674 mi

DASH PANEL HAS CRACKS ON DRIVER AND PASSENGER SIDE. BOTH MOTOR MOUNTS ARE DEFECTIVE. ENGINE BURNS OIL BADLY.

Look up ODI 10968430 at NHTSA ↗

0—0000
Structure
3
ODI 10560239 · 61,500 mi

2009 CHEVROLET SUBURBAN LTZ CRACKED DASHBOARD WITHOUT BEING INVOLVED IN AN ACCIDENT. CRACKS STARTED APPEARING OVER DRIVER'S SIDE AREA ABOVE AIRBAGS. VERY CONCERNING IF INVOLVED IN AN ACCIDENT AND AIRBAGS DEPLOYING AND SHARDS OF PLASTIC BECOMING FLYING PROJECTILES AND AN OBVIOUS PROBLEM GM IS FULLY AWARE OF. *TR

Look up ODI 10560239 at NHTSA ↗

ODI 10593618 · 55,000 mi

DASHBOARD OF 2009 CHEVROLET SUBURBAN CRACKED IN 2 PLACES, INCLUDING AROUND PASSENGER SIDE AIRBAG AND ABOVE DRIVERS SIDE INSTRUMENT CLUSTER/STEERING WHEEL. CONCERNED FOR THE PROPER DEPLOYMENT OF THE AIRBAG DURING POTENTIAL CRASH DUE TO THE CRACKED DASH THAT SURROUNDS THE AIRBAG. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. HUNDREDS IF NOT THOUSANDS OF OTHER SIMILAR VEHICLES POSSESS THE SAME MANUFACTURING DEFECT IN THE DASHBOARD AND ALL HAVE REPORTED LARGE CRACKS IN THE EXACT SAME AREA. *TR

Look up ODI 10593618 at NHTSA ↗

ODI 10631484 · 80,000 mi

THE DASH BROKE BETWEEN AIRBAG AND FORWARD EDGE OF DASH. I AM CONCERNED ABOUT THE SAFETY OF PASSENGERS IF THE AIRBAG IS DEPLOYED AND THAT SHARP DASH CORNER HITS A PERSON OR THE AIRBAG. THE DASH TO THE LEFT OF THE BREAK IS SINKING DOWN TO WHERE THE CLIP HOLDING ON THE AIRBAG COVER IS VISIBLE. THE DASH VIBRATES EXCESSIVELY NOW WHILE THE CAR IS MOVING. I EXPECT MORE CRACKS DUE TO THIS VIBRATION. *TR

Look up ODI 10631484 at NHTSA ↗

000—000
Latches/Locks/Linkages00000—00
Structure:Body000000—0
Electronic Stability Control (Esc)0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

2 patterns with matching reports.

Oil consumption or dilution

4 mentions · 7.3% of complaints

Median mileage: 90,837 mi (4 usable records).

ODI 10807874 · 90,000 mi

EXCESSIVE OIL CONSUMPTION. VEHICLE USE 2 QUARTS OF OIL EVERY 3000 MILES. THIS IS A KNOW MANUFACTURER DEFECT BUT YET THEY ARE MAKING ME PAY FOR THE REPAIRS.

Look up ODI 10807874 at NHTSA ↗

ODI 10928390 · 105,420 mi

EXCESSIVE OIL CONSUMPTION IS A PROBLEM AFFECTING A LOT OF PEOPLE WITH THIS MODEL IN 2009-2010. CHEVY NEEDS TO ISSUE THE RECALL AND ADDRESS THEIR PROBLEM. VERY SAD AND FRUSTRATING.

Look up ODI 10928390 at NHTSA ↗

ODI 10968430 · 91,674 mi

DASH PANEL HAS CRACKS ON DRIVER AND PASSENGER SIDE. BOTH MOTOR MOUNTS ARE DEFECTIVE. ENGINE BURNS OIL BADLY.

Look up ODI 10968430 at NHTSA ↗

Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Stalling or loss of power

2 mentions · 3.6% of complaints

Median mileage: 138,000 mi (2 usable records).

ODI 10615225 · 16,000 mi

TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE MAKING A TURN, THE VEHICLE LOST POWER AND THE ENGINE STALLED. THE VEHICLE COULD BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A BG FUEL INJECTION CLEANING AND THROTTLE BODY CLEANING AND REPROGRAMMED THE PCM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 8/28/14*CN

Look up ODI 10615225 at NHTSA ↗

ODI 11202992 · 260,000 mi

I RECENTLY EXPERIENCED THE CONDITIONS DESCRIBED BY THE GM RECALL 14515 IN MY 2009 CHEVROLET SUBURBAN 1500. IN THE PAST 6 WEEKS, THE CAR HAS FAILED TO START. THE FIRST INCIDENT REQUIRED NEARLY 10 MINUTES OF STARTING THE CAR BEFORE IT WOULD START. ONCE STARTED THE CAR WAS FINE. IT WAS A COLD START - FIRST THING IN THE MORNING. ABOUT A MONTH LATER IT FAILED TO START GAIN, AFTER BEING PARKED FOR APPROXIMATELY 2 HOURS. AGAIN, AFTER ABOUT 10 MINUTES, THE TRUCK STARTED AND DROVE FINE AFTERWARDS. TODAY - ABOUT 2 WEEKS AFTER THE 2ND INCIDENT, THE TR…

Look up ODI 11202992 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b