Auto Recall Watch
U.S. public vehicle records

2019 Chevrolet SUBURBAN problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

78 owner complaints analyzed

3 distinct recall campaigns

67,000 mi median reported failure mileage

Scope: 2019 model year. Data updated: . 26 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 37 of 78 complaints (47.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting3848.7%
Braking behavior911.5%
Engine operation56.4%
Electrical and battery issues56.4%
Steering behavior33.8%
Fuel system concerns11.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
37
Engine
26
Electrical System
6
Steering
6
Seat Belts
4
Unknown Or Other
4
Service Brakes
3
Air Bags
2
Component breakdown data
CategoryCount
Power Train37
Engine26
Electrical System6
Steering6
Seat Belts4
Unknown Or Other4
Service Brakes3
Air Bags2

Power Train: 37; Engine: 26; Electrical System: 6; Steering: 6; Seat Belts: 4; Unknown Or Other: 4; Service Brakes: 3; Air Bags: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
8
25,000 to 49,999
2
50,000 to 74,999
4
75,000 to 99,999
6
100,000 to 149,999
5
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0008
25,000 to 49,9992
50,000 to 74,9994
75,000 to 99,9996
100,000 to 149,9995
150,000 and above1

Under 25,000: 8; 25,000 to 49,999: 2; 50,000 to 74,999: 4; 75,000 to 99,999: 6; 100,000 to 149,999: 5; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (8). 52 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
3
2020
8
2021
6
2022
7
2023
8
2024
6
2025
22
2026
18
Complaints over time data
CategoryCount
20193
20208
20216
20227
20238
20246
202522
202618

2019: 3; 2020: 8; 2021: 6; 2022: 7; 2023: 8; 2024: 6; 2025: 22; 2026: 18

Pattern summary

Power Train leads the component reports. Transmission and shifting appears in 38 complaint narratives. Braking behavior appears in 9 complaint narratives. Engine operation appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11308560 · 2020-02-11 (February 11, 2020)

2019 CHEVROLET SUBURBAN 4X4. WHEN STARTING THE VEHICLE, THE TRANSMISSION SELECTOR IS IN THE PARK POSITION AND THE EMERGENCY BRAKE IS SET. ON MONDAY, FEBRUARY 10, 2019, I STARTED THE VEHICLE AND IT LURCHED FORWARD WHILE THE EMERGENCY BRAKE WAS SET AND THE VEHICLE WAS PARKED. ADDITIONALLY, MY FOOT WAS ON THE BRAKE PEDAL. THE VEHICLE WAS ON A SLIGHT INCLINE AND FACING FORWARD WHEN THIS HAPPENED.

Owner-reported narrative. 9,850 miles reported. Look up ODI 11308560 at NHTSA ↗

Owner report 11419159 · 2021-06-01 (June 1, 2021)

As I first started the vehicle with the brake pedal depressed and the transmission in Park, I heard and felt a grinding similar to what would be heard and felt when the ABS is activated when braking on a slippery surface such as snow or ice. At that point, the "Service Brake Assist" message was displayed in the center of the instrument cluster. I cleared the message to let the vehicle move. Every time that I depressed the brake pedal, the same thing would happen -- grinding similar to what would be heard and felt when the ABS being activated…

Owner-reported narrative. Look up ODI 11419159 at NHTSA ↗

Owner report 11325089 · 2020-05-19 (May 19, 2020)

2019 CHEVROLET SUBURBAN. AFTER STARTING THE VEHICLE, WHEN I STEPPED ON THE BRAKE TO COME TO A STOP, I HEARD AND FELT A GRINDING IN THE BRAKE PEDAL AND THE PEDAL WAS A LITTLE "MUSHY" AS WELL WHEN COMING TO A STOP. THE INSTRUMENT CLUSTER DISPLAYED A WARNING WHICH SAID "SERVICE BRAKE ASSIST." THE VEHICLE WAS TAKEN TO MY LOCAL CHEVROLET DEALER WHO ADVISED THAT THEY ARE REPLACING THE BRAKE BOOSTER SENSOR. THIS INCIDENT HAPPENED EACH TIME I STEPPED ON THE BRAKE, WHETHER I WAS IN MY SUBDIVISION AT VERY LOW SPEED OR ON A FOUR LANE DIVIDED SECONDA…

Owner-reported narrative. 11,750 miles reported. Look up ODI 11325089 at NHTSA ↗

Owner report 11297147 · 2020-01-04 (January 4, 2020)

STEERING DANGERIOUSLY STIFF, VEHICLE TAKES CONTROL AWAY FROM THE DRIVER VEHICLE WILL NOT TRAC STREIGHT, VEHICLE STALLS, LURCHES RUNS INTO OTHER VEHICLES ACCELERATOR PEDDLE TO SENSETIVE ENGINE UNRESPONSIVE DANGERIOUS

Owner-reported narrative. 200 miles reported. Look up ODI 11297147 at NHTSA ↗

Owner report 11491273 · 2022-10-28 (October 28, 2022)

The contact owns a 2019 Chevrolet Suburban. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while pressing the accelerator pedal. The contact indicated that the RPM would increase but the vehicle would not respond as needed. The vehicle was towed to the local dealer who replaced the catalytic converter; however, after retrieving the vehicle, the failure recurred and the vehicle stalled while driving on the freeway. The vehicle was towed back to the dealer who diagnosed that the transmission was…

Owner-reported narrative. 64,000 miles reported. Look up ODI 11491273 at NHTSA ↗

Owner report 11241952 · 2019-08-06 (August 6, 2019)

DRIVING OUR NEWLY PURCHASED 4 WEEK OLD SUBURBAN DOWN I95. FOLLOWING A BATHROOM BREAK AT A REST STOP, WE LOADED UP IN THE CAR, STARTED IT VIA THE PUSH IGNITION AND DROVE DOWN THE ON RAMP ONTO THE HIGHWAY. WITHIN SECONDS, SMOKE BEGAN BILLOWING FROM THE HOOD. A FIRE UNDER THE HOOD ENSUED. WE WERE TRAVELING AT APPROXIMATELY 30-40MPH, WHEN THE SMOKE BECAME SUDDENLY HEAVY. WE PULLED OVER AND PARKED THE CAR ON THE SHOULDER AND ATTEMPTED TO TURN IT OFF. FOR 30-40 SECONDS, THE CAR WOULD NOT TURN OFF, RATHER, IT SHOOK AND SPUTTERED. WE EVACUATED T…

Owner-reported narrative. 1,200 miles reported. Look up ODI 11241952 at NHTSA ↗

Owner report 11495339 · 2022-11-29 (November 29, 2022)

Electrical: Noticed a few months ago that the lane assistance/departure and blind spot warning work off and on. At times the blind spot warning does not warn and will when there is nothing there. Lane assistance and departure have the same issue. Transmission: Gears slipping. I am not a mechanic but there were no telltale signs until it just went out on me while driving with my children in the car! The only thing I noticed in several months prior was that the vehicle would shake as if you were running over the paved warning bumps on the side o…

Owner-reported narrative. Look up ODI 11495339 at NHTSA ↗

Owner report 11253855 · 2019-09-13 (September 13, 2019)

2019 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE ELECTRONIC VEHICLE STEERING SYSTEM. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD THE CONSUMER STATED THE VEHICLE WOULD VEER OUT OF THE LANE. THE STEERING WAS DIFFICULT TO CONTROL CAUSING TENDONITIS TO THE HANDS AND ARMS, HEADACHES, AND FATIGUE. THE DEALER WAS NOTIFIED AND STATED THE COMPUTER NEEDED TO ADJUST TO THE CONSUMER'S DRIVING. *JS *JS

Owner-reported narrative. Look up ODI 11253855 at NHTSA ↗

Owner report 11750421 · 2026-07-14 (July 14, 2026)

Since December 2020, our Suburban has been in for seven extended, documented dealership repair events at Guaranty Chevrolet and Simpson Chevrolet of Garden Grove, totaling 192 cumulative days out of service and $47,560.86 in documented repair invoices , approximately 71% of what we paid for the vehicle. Those repairs have included a complete transmission replacement (58,861 miles), a recurrence of the same active-lifter defect only ten days later, an ignition coil failure, fuel injector and air conditioning failures, an oil pump failure, and, m…

Owner-reported narrative. Look up ODI 11750421 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

78 unique complaints in this selection. Analysis snapshot: 2026-09-30.

33.3%Usable mileage26 / 78 records
100.0%Valid incident date78 / 78 records
100.0%Valid filing date78 / 78 records
100.0%Ordered incident and filing dates78 / 78 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201020112012201320142015201620172018201920202021202220232024
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
00.0%

No examples available for this selection.

00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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00.0%

No examples available for this selection.

00.0%

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00.0%

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00.0%

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00.0%

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00.0%

No examples available for this selection.

Air Bags
5244.4%
ODI 10607892 · 72,000 mi

A CRACK APPEARED IN THE DASH ON THE CORNER OF THE AIRBAG! TWO MONTHS LATER ANOTHER CRACK APPEARED OVER THE INSTRUMENT PANEL. CURRENTLY THE ENTIRE CENTER PORTION OF THE DASH IS SINKING. OUR FEAR IS THIS WILL CAUSE AN AIRBAG MALFUNCTION OR IF THE AIRBAG DOES DEPLOY, THE ENTIRE CENTER PORTION OF THE DASH WILL BE THROWN INTO OUR FACE. I CONTACTED GM AND THEY AGREED TO PAY 60% TO HAVE A NEW DASH PUT IN. *TR

Look up ODI 10607892 at NHTSA ↗

6644.6%
ODI 10659969 · 55,000 mi

DASHBOARD CRACKED ABOVE INSTRUMENT PANEL AND AIRBAG. *TR

Look up ODI 10659969 at NHTSA ↗

2524.8%
ODI 10705732 · 31,637 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED AN UNKNOWN PLUG WAS LOOSE UNDER THE PASSENGERS SEAT. THE REPAIRS WERE MADE BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,637.

Look up ODI 10705732 at NHTSA ↗

2823.7%
ODI 10577243 · 36,000 mi

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A RIGHT TURN, THE BRAKES WOULD ERRONEOUSLY ACTIVATE CAUSING INDEPENDENT DECELERATION. THE CONTACT ALSO INDICATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE HORN HAD ALSO FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,000.

Look up ODI 10577243 at NHTSA ↗

1525.4%
ODI 10852003 · 47,000 mi

THE DASH WHERE THE AIRBAG CONNECTS HAS CRACKED. ANY TIME I SEARCH THE INTERNET FOR THIS ISSUE IT SEAMS A VERY HIGH MAJORITY HAVE THE SAME ISSUE.

Look up ODI 10852003 at NHTSA ↗

112.6%
ODI 10690897 · 36,000 mi

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE COMING TO A STOP IN TRAFFIC, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT SMOKE CAME OUT OF THE SIDE AIR BAGS, BUT THEY FAILED TO DEPLOY. THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MIL…

Look up ODI 10690897 at NHTSA ↗

62.7%
ODI 11040482 · 5,000 mi

THE VICHCLE CHEVROLET SUBURBAN LS 2016 I BOUGHT 6/26/2016 . AFTER 5,000 MILES AIR BAG LIGHT ON ALL THE TIME. THEN I WENT THE DEALER . THEY FIXED. AGAIN THE PROBLEM ACCRUE. THEY SENT AIR BAG RECAL NOTICE LETTER. THEN THEY FIXED. FOR WHILE IT WAS OK. THEN AGAIN THE AIRBAG LIGHT ON AND OFF LIKE THIS. THEN I WENT THE DEALER I SHOW THE PICTURE THE AIR BAG LIGHT IS ON ALL THE TIME. THEY SAID WE CAN NOT DO NOTHING. IF YOU WANT FIX YOU HAVE TO PAY. I TOLD THE WE BOUGHT BRAND NEW VICHCLE. I TOLD THEM YOU GUYS SOLD THE DEFECTED VICHCLE. SO THE CHARGED $1…

Look up ODI 11040482 at NHTSA ↗

42.8%
ODI 11155769 · 50,000 mi

THE AIRBAG LIGHT COMES ON WHEN DRIVING. ISSUES WITH AIRBAG WIRING UNDER SEAT. WIRING HARNESS IS ON BACK ORDER MEANING THIS IS A COMMON PROBLEM. GM SHOULD BE RECALLING AND TAKING CARE OF THESE ISSUES. WHEN ONE BUYS A 2017 SUBURBAN AND PAYING OVER $40K YOU DON'T EXPECT TO BE INVESTING MONEY TO BE FIXING SAFETY ISSUES.

Look up ODI 11155769 at NHTSA ↗

44.9%
ODI 11089761 · 4,700 mi

TL* THE CONTACT OWNS A 2018 CHEVROLET SUBURBAN. WHILE DRIVING 75 MPH, A VEHICLE CRASHED INTO A GUARDRAIL AND BOUNCED BACK ONTO THE ROADWAY. AS A RESULT, THE CONTACT CRASHED INTO THE FRONT OF THE VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS DAMAGED. THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT PASSENGER SUSTAINED SHOULDER AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER ALSO SUSTAINED HEAD INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT WHERE IT WAS AWAITING I…

Look up ODI 11089761 at NHTSA ↗

22.6%
ODI 11553895

Received a safety restraint warning message. Took the vehicle into the dealership and we were told that the passenger side seatbelt and front airbag needed to be replaced. We had it fixed, however it cost us $1400. The dealership would not replace it at no cost, even though we are shortly out of the warranty period and only at 51k miles.

Look up ODI 11553895 at NHTSA ↗

24.5%
ODI 11343883 · 1,500 mi

NONE OF THE AIRBAGS DID NOT DEPLOY DURING AN ACCIDENT. VEHICLE WAS MOVING FORWARD AND HIT ON THE DRIVERS SIDE FRONT QUARTER BY ANOTHER VEHICLE DOING APPROXIMATELY 45MPH. MY SUBURBAN WAS TURNING LEFT ONTO A HIGHWAY.

Look up ODI 11343883 at NHTSA ↗

63.0%
ODI 11416063 · 9,500 mi

I WAS INVOLVED IN A 40 MPH FRONTAL IMPACT COLLISION WITH ANOTHER VEHICLE. THE INITIAL IMPACT OCCURRED ON THE DRIVER SIDE FRONT CORNER OF THE VEHICLE. DURING THE INITIAL COLLISION ME HEAD SWUNG SIDEWAY STRIKING THE B POST WINDOW AREA AND KNOCKED ME UNCONSCIOUS FOR A SHORT TIME. I THEN T-BONED A TRUCK AND FINALLY CAME TO REST AGAINST ANOTHER VEHICLE. AT NO TIME DID MY AIRBAGS (FRONT OR SIDE) DEPLOY. NOR HAS MY VEHICLE EVEN REGISTERED THAT I WAS INVOLVED IN A COLLISION. I REQUIRED MEDICAL ATTENTION AND WAS TRANSPORT TO THE HOSPITAL. AFTER E…

Look up ODI 11416063 at NHTSA ↗

43.3%
ODI 11510032

The contact owned a 2022 Chevrolet Suburban. The contact stated while his wife was driving at approximately 30 MPH she crashed into another vehicle striking the driver's side door of the other vehicle, which then crashed into another vehicle in the rear having been redirected from the force of the impact. The vehicle had been moved in the same direction that the wife's vehicle was traveling. The vehicle that the wife had crashed into had run a stop sign. The contact stated that all the front air bags deployed, however, the wife told him that th…

Look up ODI 11510032 at NHTSA ↗

21.6%
ODI 11523330

Vehicle was purchased new, has 2900 miles on it. The service safety restraint system light came on. I know this has been on going issue in past on these vehicles and want it reported and documented.

Look up ODI 11523330 at NHTSA ↗

12.4%
ODI 11666254

Since purchasing the vehicle on September 27, 2024, I have experienced a series of troubling issues that raise serious concerns about its design, manufacturing, and overall safety, including: Airbag system malfunction: My airbags were nonfunctional for over a month. Tire-related issues: Required full replacement of the initial set of tires. Persistent alignment problems Bluetooth audio problems: Poor quality and connectivity with multiple phones, resolved only after a service visit in May 2025. Defective seat frame: Rear passenger-sid…

Look up ODI 11666254 at NHTSA ↗

Service Brakes
21.7%
ODI 10760697 · 74,407 mi

8-10-15 DRIVING ABOUT 35 MPH WITHOUT WARNING VEHICLE COMPLETELY SHUT DOWN. NO POWER STEERING OR BRAKES. WAS ABLE TO PULL OFF ROAD WITH DIFFICULTY BUT SAFELY. CHECK ENGINE LIGHT CAME ON. WAS ABLE TO START AFTER A MINUTE AND DROVE IMMEDIATELY TO JACK WILLIAMS CHEVROLET IN ST. AUGUSTINE FLA. THEY DIAGNOSED A BATTERY THAT NEEDED TO BE REPLACED (NO INDICATION OF CHECK ENGINE CODE ON RECEIPT JUST BATTERY TESTED AND NEEDED TO BE REPLACED) DROVE FOR A WEEK WITH NO PROBLEM THEN LEFT FOR MY HOME IN PENNSYLVANIA. IN VIRGINIA AFTER REFUELING AND ABOUT READ…

Look up ODI 10760697 at NHTSA ↗

53.4%
ODI 10512842 · 40,000 mi

I HAVE NOTICED THAT WHEN DECELERATING & APPLYING MY BRAKES WHEN APPROACHING A STOP THAT MY VEHICLE ACTUALLY WILL ACCELERATE ALL OF THE SUDDEN. THIS HAS HAPPENED ON SEVERAL OCCASIONS, NOT ALWAYS, BUT ENOUGH FOR ME TO BE CONCERNED. MY DAUGHTER ALSO EXPERIENCED THIS SUDDEN ACCELERATION WHEN SHE WAS DRIVING MY SUBURBAN. SHE, LIKE ME, SAID IT HAPPENED WHEN SHE WAS APPROACHING A STOP SIGN AND WAS APPLYING BRAKE PRESSURE. THIS SHOULD BE INVESTIGATED. *TR

Look up ODI 10512842 at NHTSA ↗

33.0%
ODI 10822637 · 103,000 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE DRIVING 45 MPH, THE RADIO AND DASHBOARD LIGHTS BLINKED OFF AND ON AND THE DOORS LOCKED AND UNLOCKED CONTINUOUSLY. THE CONTACT ALSO STATED THAT THE ENGINE WAS ACTING LIKE IT WAS STALLING. THE CONTACT STATED THAT THE ABS WORKED INTERMITTENTLY. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND SHUT IT OFF. WHEN THE VEHICLE WAS RESTARTED, THE ENGINE REVVED HIGHLY AS IF IT WERE IN NEUTRAL. UPON TAKING OFF, THE VEHICLE HESITATED AS IF IT WOULD STALL AGAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER. TH…

Look up ODI 10822637 at NHTSA ↗

86.8%
ODI 10553263 · 2,000 mi

WHEN BRAKING OR SLOWING DOWN THIS SUBURBAN ACTS LIKE IT WANTS TO KEEP GOING, LIKE A JERKING MOTION FORWARD AND BACK, MAKING THE STOP HARD, AS IF IT IS TRYING TO ACCELERATE AND BRAKE AT THE VERY SAME TIME, BECAUSE THE RPMS ARE CONSTANTLY MOVING UP AND DOWN SWITCHING FROM V4 TO V8 MODE. GOING DOWN HILLS AND GOING UP AN SHORT INCLINES THE VEHICLE DOES THE SAME JERKING MOTION, FORWARD AND BACK UNTIL I COME TO A COMPLETE STOP. WHEN TAKING OFF AND KEEPING A LOW SPEED UNDER 35 MPH THE VEHICLE CANNOT MAINTAIN THE SPEED, IT ACTS LIKE IT WANTS TO STOP ( …

Look up ODI 10553263 at NHTSA ↗

35.1%
ODI 10717602 · 12,000 mi

EMERGENCY BRAKE PEDAL IS THE PROBLEM. IT IS MOUNTED TOOOOO HIGH, CLOSE TO THE BOTTOM OF DASH- BOARD AND TOOOO FAR TO THE LEFT. IT MAKES IT VERY, VERY DIFFICULT TO GET THE PROPER LEVERAGE TO APPLY, ESPECIALLY IF WEARING BOOTS OR WORK SHOES. WHEN I ENGAGED IT THAT TIME MY ANKLE "POPPED". AT FIRST, THE LOUD NOISE CAUSED ME TO THINK IT CRACKED. IT TURNED OUT THAT THE PERONEAL TENDON HAD SLIPPED OUT OF IT'S ANKLE GROOVE & THE SUPPORTING LIGAMENT WAS NOW STRETCHED & UNABLE TO PROPERLY SUPPORT THE TENDONS & ANKLE. I'VE BEEN GETTING TREATMENT SINCE…

Look up ODI 10717602 at NHTSA ↗

14934.8%
ODI 10766460 · 3,000 mi

\THE ACCELERATOR PEDAL AND BRAKE PEDAL ARE SEPARATED BY 1-1/4 INCHES. AT REST, THE BRAKE PEDAL IS ABOUT 1/2 INCH HIGHER THAN THE ACCELERATOR PEDAL. WHEN DEPRESSED, THE BRAKE PEDAL IS 1 INCH LOWER. IT IS VERY EASY TO MOVE YOUR RIGHT FOOT FROM THE ACCELERATOR TO DEPRESS THE BRAKES AND NOT BE FAR ENOUGH OVER TO AVOID ALSO DEPRESSING THE ACCELERATOR AT THE SAME TIME. THERE IS 4 INCHES OF SPACE BETWEEN THE ACCELERATOR PEDAL AND SIDE OF THE CAR BODY ON THE RIGHT SIDE. THIS IS PLENTY OF ROOM TO RELOCATE THE ACCELERATOR PEDAL TO THE RIGHT, PERHAPS SO…

Look up ODI 10766460 at NHTSA ↗

7835.5%
ODI 10965728 · 14,000 mi

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

Look up ODI 10965728 at NHTSA ↗

4129.1%
ODI 11118804 · 53,333 mi

FRONT PASSENGER BRAKE PAD WEARING OUT UNEVENLY. THE INSIDE PAD IS 6MM DIFFERENT FROM THE OTHER 3 PADS. VERY DANGEROUS BRAKES WORE OUT IN 4 MONTHS. NOW BRAKES ARE SQUEAKING TERRIBLY WHILE DRIVING. STOPPING EFFORT HAS INCREASED AND FEELS UNSAFE

Look up ODI 11118804 at NHTSA ↗

1214.8%
ODI 11279550

TL* THE CONTACT OWNS A 2018 CHEVROLET SUBURBAN. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT SPOKE WITH SCHUMACHER CHEVROLET OF DENVILLE (281 US-46 E, DENVILLE, NJ 07834, [phone removed]) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT SHE SHOULD NOT PLACE THE VEHICLE INTO 4-WHEEL DRIVE UNTIL THE REMEDY WAS FOUND. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONF…

Look up ODI 11279550 at NHTSA ↗

33.8%
ODI 11325089 · 11,750 mi

2019 CHEVROLET SUBURBAN. AFTER STARTING THE VEHICLE, WHEN I STEPPED ON THE BRAKE TO COME TO A STOP, I HEARD AND FELT A GRINDING IN THE BRAKE PEDAL AND THE PEDAL WAS A LITTLE "MUSHY" AS WELL WHEN COMING TO A STOP. THE INSTRUMENT CLUSTER DISPLAYED A WARNING WHICH SAID "SERVICE BRAKE ASSIST." THE VEHICLE WAS TAKEN TO MY LOCAL CHEVROLET DEALER WHO ADVISED THAT THEY ARE REPLACING THE BRAKE BOOSTER SENSOR. THIS INCIDENT HAPPENED EACH TIME I STEPPED ON THE BRAKE, WHETHER I WAS IN MY SUBDIVISION AT VERY LOW SPEED OR ON A FOUR LANE DIVIDED SECONDA…

Look up ODI 11325089 at NHTSA ↗

36.8%
ODI 11433233

Have had starter problems since we purchased the vehicle. Starter intermittently loudly grinds when pressed 2-3 times a week and won’t start. Dealership could repeat problem once, but never fixed it. Took vehicle in at least half a dozen times. Never fixed. Car also makes an odd humming when gas is applied. This week, car started and died after driving a foot. Then car wouldn’t start at all. Brakes stiffened up and wouldn’t compress without substantial effort. Everything resolved on its own within 30 minutes. But the very next day, pulled inti …

Look up ODI 11433233 at NHTSA ↗

84.0%
ODI 11463392

While driving, I received a notice identifying a problem with the ESC system and that there was a brake system failure. I have received an advanced diagnostics alert about the antilock braking system. the vehicle was difficult to stop and required excessive pressure on the brake pedal.

Look up ODI 11463392 at NHTSA ↗

21.6%
ODI 11645877

I WAS DRIVING HOME AT HIGHWAY, I HEAR NOISE SCRAPPING NOISE FROM UNEVEN PAVEMENT AND ROLL OVER SPEED BUMP AND A PIECE OF METAL LIKE U SHAPE FELT OFF. WHEN I GET HOME, INSPECTED I SAW MY VEHICLE FUEL TANK HAGGING ON ONE SIDE. FOR SAFETY TO PREVENT TANK TO FELT OFF I HAVE TO GET A STRAP TO SECURE IT THE TANK TO THE FRANME .

Look up ODI 11645877 at NHTSA ↗

43.2%
ODI 11564444

The power steering on the vehicle had failed on December 10th, 2023. The sign was displayed on the dashboard for the vehicle. The vehicle was taken to Sunrise Chevy and stayed with them for a month for repair and they have been unable to repair the issue. They said the rack and pinion had gone bad on this brand new car. This is very dangerous as the safety of myself as well as others on the road are compromised due to faulty steering problems.

Look up ODI 11564444 at NHTSA ↗

511.9%
ODI 11645479

The check engine light came on at 14k miles indicating there was an emissions error. The brakes squeal and have had to be replaced 3 times since the original purchase in March of 2024. After the third replacement of brakes they still squeal. Even if the car is not braking it makes the noise. The radio shuts on and off constantly. Chevy reported they are aware of the issue but there is no fix at this time. The dealerships reset the radio but the issue persists. I’ve had to park the car because I’m afraid the brake issue is much more than th…

Look up ODI 11645479 at NHTSA ↗

Engine
65.1%
ODI 10563224 · 33,000 mi

SERVICE LIGHTS CAME ON - STABILITRAK SERVICE NEEDED. ENGINE LIGHT CAME ON. CAR WENT INTO REDUCED POWER MODE. ENGINE STARTED TO "SPUTTER". TOOK CAR IN FOR SERVICE AT GM DEALER. THEY NEED TO REPLACE THE THROTTLE BODY AND SENSOR. THIS PROBLEM IS REPORTED ALL OVER THE INTERNET WITH GM TRUCKS AND SUV'S. OBVIOUSLY THERE IS A MANUFACTURERS DEFECT. GM IS NOT COVERING THE PROBLEM OR FIXING IT AT THEIR COST. $600.00 TO FIX. *TR

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106.8%
ODI 10615532 · 1,000 mi

THE ACCELERATOR HESITATES WHEN PRESSED. THE CAR DOES NOT MOVE AND WILL THEN ACCELERATE RAPIDLY WHEN AT A STOP AND TRYING TO ACCELERATE THROUGH INTERSECTIONS. DEALER COULD NOT DUPLICATE FOR REPAIRS. RECURRING ISSUE. ALSO HAS A POPPING OR CLUNKING NOISE IN BACK PASSENGER SIDE. DEALER HAS DUPLICATED BUT NOT REPAIRED. *TR

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1211.9%
ODI 10459983 · 8,628 mi

WENT TO PUT MY SHOES ON AND I SAW THAT MY FRONT END OF MY TRUCK WAS ON FIRE .IT HAD BEEN 15 HOURS SINCE I HAD DRIVEN THE TRUCK . THERE WERE FLAMES COMING OUT OF THE FRONT PASSAGNER SIDE ON THE GRILL. AND ENGULFED THE FRONT END OF MY TRUCK. *TR

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1613.6%
ODI 10721470 · 32,000 mi

TRAVELING IN THE RIGHT LANE OF A FOUR LANE HIGHWAY. MANEUVERED INTO THE LEFT LANE AND ACCELERATED UNDER FULL THROTTLE TO PASS ANOTHER VEHICLE. AFTER MOVING BACK INTO THE RIGHT HAND LANE AND RELEASING THE ACCELERATOR PEDAL THE VEHICLE CONTINUED TO ACCELERATE. DEPRESSED ACCELERATOR PEDAL SEVERAL TIMES THROUGH ITS FULL RANGE OF MOTION TO ENSURE THAT IT WAS OPERATING FREELY BUT THAT RESULTED IN NO CHANGE. VEHICLE DID NOT RESPOND TO ACCELERATOR PEDAL INPUT CHANGED. SEEMED TO BE STUCK AT WIDE OPEN THROTTLE. APPLIED FULL BRAKE PRESSURE AS HARD AS POSS…

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11.7%
ODI 11287637 · 124,000 mi

OIL CONSUMPTION DUE TO AMF MODULE CAUSES LOSS OF OIL.

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399.1%
ODI 10669162 · 1,400 mi

THE VEHICLE COMPLETELY STALLS AND LOSES ALL POWER. IT USUALLY HAPPENS WHEN YOU RUN THE VEHICLE ON THE HIGHWAY AND HAVE TO COME TO A STOP AFTER EXITING. IN MY CASE I DROVE THE VEHICLE FOR AN HOUR AND HALF AND EXITED THE EXPRESS WAY. ONCE, I EXITED AND SLOWED DOWN TO COME TO A COMPLETE STOP THE ENGINE STARTS TO RUN ROUGH AND JUST BEFORE YOU COMPLETELY STOP IT STALLS OUT. THIS HAS HAPPENED AT LEAST SEVNE TIMES ON A 1400 MILE TRIP. IT EVEN HAPPENS WHEN YOU COME TO A STOP BEHIND OTHER CARS. YOU CAN PUT IT IN PARK OR NEUTRAL AND THE VEHICL…

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2712.3%
ODI 10914447 · 10,500 mi

WHILE DRIVING VEHICLE GOES INTO "ENGINE POWER IS REDUCED MODE" PREVENTING ANY ACCELARATION. ONCE YOU TAP THE BRAKES - THAT IS YOUR NEW MAXIMUM SPEED. IF GOING UP AN INCLINE AND YOU SLOW DOWN - NEW MAXIMUM SPEED. THE VEHICLE WILL NOT ACCELERATE. TO MAKE A LEFT TURN - THE VEHICLE HAS TO BE RESTARTED BEFORE THERE IS ANY SORT OF POWER/ACCELERATION TO CROSS THE ROAD. A VERY DANGEROUS SITUATION ESPECIALLY IF YOU CANNOT EASILY PULL TO THE RIGHT SIDE OF THE ROAD OUT OF HARMS WAY. THIS HAS HAPPENED 3 TIMES WITH A BRAND NEW 2016 CHEVY SUBURBAN. RES…

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2517.7%
ODI 11280275 · 9,400 mi

THIS VEHICLE KEEPS HAVING KEY FOB, ELECTRICAL ISSUES, TIRE SERVICE MAINTENANCE ISSUES, AND NOW ENGINE ISSUES RELATED TO THE KEY FOB. THE KEY FOB KEEPS SAYING IT IS NOT DETECTED. RECENTLY, WHILE DRIVING ON ROAD AT ABOUT 48 MPH, KEY FOB NOTIFICATION CAME ON DASHBOARD SAYING KEY FOB WAS NOT DETECTED, ENGINE SHUT OFF AND CAR HAD TO BE RESTARTED AGAIN USING FOB BOX INSIDE GLOVE COMPARTMENT, THIS WAS PARTICULARLY ALARMING. THE KEY FOB HAS HAD BATTERIES REPLACED AND THEY WORK BECAUSE THE CAR WILL REMOTE START AND HAVE TRIED BATTERIES IN OTHER ITEMS…

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1822.2%
ODI 11163327 · 6,500 mi

CHECK ENGINE LIGHT AND MISS FIRING. FAULTY FUEL INJECTOR ON CYLINDER #1.

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2633.3%
ODI 11241952 · 1,200 mi

DRIVING OUR NEWLY PURCHASED 4 WEEK OLD SUBURBAN DOWN I95. FOLLOWING A BATHROOM BREAK AT A REST STOP, WE LOADED UP IN THE CAR, STARTED IT VIA THE PUSH IGNITION AND DROVE DOWN THE ON RAMP ONTO THE HIGHWAY. WITHIN SECONDS, SMOKE BEGAN BILLOWING FROM THE HOOD. A FIRE UNDER THE HOOD ENSUED. WE WERE TRAVELING AT APPROXIMATELY 30-40MPH, WHEN THE SMOKE BECAME SUDDENLY HEAVY. WE PULLED OVER AND PARKED THE CAR ON THE SHOULDER AND ATTEMPTED TO TURN IT OFF. FOR 30-40 SECONDS, THE CAR WOULD NOT TURN OFF, RATHER, IT SHOOK AND SPUTTERED. WE EVACUATED T…

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1738.6%
ODI 11514201

The water pump burst without any warning.

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8643.4%
ODI 11418519 · 6,600 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated while driving approximately 75-80 mph, the lifter collapsed and the contact heard the engine rattling. The contact pulled over and contacted the manufacturer, who provided a tow to the dealer. The dealer diagnosed the vehicle with a bent push rod and that the lifter had collapsed. The contact related the failure to the Technical Service Bulletin number: PIP5776C. The vehicle was repaired. The failure mileage was 6,600.

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6149.6%
ODI 11511738

2022 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARD TO ENGINE STALLING, ILLUMINATED AIR BAG LIGHT AND LOUD RATTLING SOUND COMING FROM THE ENGINE.

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6652.8%
ODI 11515910

The car shifted into neutral while I was driving. I was slowing down to stop at a traffic light when it happened.

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2252.4%
ODI 11622888

While driving in the left lane of a two lane highway at highway speed of approx 65-70 mph the engine shut down. The instrument cluster said to “Press button to start engine”. I had no power. There was no throttle response. Luckily I was on a slight decline and was able to safely change lanes by coasting into the right lane then the shoulder. I was able to put the vehicle into park. The vehicle did restart. I took the vehicle to a Chevrolet dealer and was immediately told that there was an internal engine failure. I could have been rear ended or…

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Unknown Or Other
4639.3%
ODI 10704626

ELECTRICAL IS DASH IS CAUSING THE RADIO TO MESS UP. IT SWITCHES FROM RADIO TO USB TO CD TO AUX, WILL NOT STAY ON JUST ONE OF THEM MAKING LISTENING TO RADIO NOT POSSIBLE. THE AIR BAG LIGHT STAYS ON WITH A MESSAGE SAYING CHECK AIR BAG. THE TIRE MONITOR LIGHT STAYS ON AND DON'T KNOW WHY. ALSO THE ABS LIGHT COMES ON RANDOMLY, HAD THIS CHECKED OUT AND IT WOULDN'T GIVE THEM A CODE SO CHEVY COULDN'T FIX IT WHILE UNDER WARRANTY. THIS IS A LOT GOING AND WOULD LOVE FOR IT BE FIXED. I ALSO SEEN THAT STARTING IN 2011 THERE IS RECALLS ON THIS VEHICLE FOR EL…

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4631.1%
ODI 10744498 · 50,000 mi

I BOUGHT A GM CERTIFIED SUBURBAN AND LESS THAN TWO WEEKS LATER THE DASHBOARD CRACKED BEHIND THE AIRBAG. I CALLED THE DEALER AND GM AND ALERTED THEM TO THE PROBLEM AND TOLD THEM I FELT UNSAFE DRIVING THE VEHICLE WITH MY CHILDREN IN THE VEHICLE. I FEEL THAT IF THAT AIRBAG DEPLOYS IT COULD SEND THAT SHARP PIECE OF BROKEN PLASTIC FLYING THROUGH MY CAR. THEY WILL NOT FIX THE DASHBOARD WITHOUT ME PAYING FOR IT AND SAID IT IS NOT A COMMON COMPLAINT PEOPLE ARE HAVING. HOWEVER, EVERYONE I HAVE TALKED TO WITH A SUBURBAN, TAHOE, OR PICK UP TRUCK BETW…

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3837.6%
ODI 10863068 · 50,000 mi

DASHBOARD HAS CRACKED. VEHICLE WAS STATIONARY. I'M CONCERNED THAT IN THE EVENT OF AN ACCIDENT, SHARP PLASTIC PIECES COULD BE DANGEROUS.

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4538.1%
ODI 10855245 · 40,000 mi

THE DASHBOARD ON MY 2013 SUBURBAN, JUST OUT OF FACTORY WARRANTY WITH 40K MILES, SPONTANEOUSLY CRACKED WHILE THE VEHICLE WAS PARKED. THIS CRACK COULD POTENTIALLY AFFECT THE FUNCTION AND/OR SAFETY OF THE AIRBAG IN THE CASE OF AN ACCIDENT OR DEPLOYMENT. I CONTACTED GM AND THEY CLAIM TO KNOW NOTHING ABOUT THIS ISSUE AND DENY THERE IS A PRODUCT DEFECT. I HAVE SINCE FOUND MANY OTHERS ONLINE WITH THE SAME PROBLEM, SOME OF WHOM HAVE FILED LEGAL ACTION AGAINST GM FOR THE SAME ISSUE. THERE IS ALSO A FACEBOOK PAGE WITH OVER 3200 MEMBERS WITH THE SAME PROB…

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1728.8%
ODI 10720985

THE RECIRCULATING AIR SWITCH WILL NOT STAY "ON" THE WAY THE REAR A/C DOES, THE WAY THE CRUISE CONTROL DOES, THE WAY ALMOST EVERY OTHER SWITCH IN THE [XXX] TRUCK DOES. IT GOES OFF EVERY TIME YOU SHUT DOWN AND ALSO OTHER TIMES. IT IS LOCATED ON THE PASSENGER SIDE WITH A ITSY-BITSY IDIOT LIGHT THAT IS DIFFICULT TO SEE ESP. ON SUNNY DAYS SOOOOO OUT OF SIGHT=OUT OF MIND= ALWAYS BEING FORGOTTEN TO TURN BACK ON=ALWAYS BREATHING CANCER CAUSING DIESEL FUMES. THIS CLIMATE CONTROL IS THE WORLD'S WORST. THIS IS MY 8TH SUBURBAN & FIRST TIME FOR THIS. I…

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5312.4%
ODI 10779620 · 11,500 mi

WHILE BRAKING AT A LOW SPEEDS (20-25 MPH) MY TRUCK SURGED FORWARD. THIS SUDDEN ACCELERATION IN SPEED HAS CAUSED TWO (2) ACCIDENTS.

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2611.8%
ODI 10822503 · 2,000 mi

WHEN DRIVING MY NEW 2016 CHEVROLET SUBURBAN, I AM EXPERIENCING A BOOMING/ TUNNELING NOISE BETWEEN THE SPEEDS OF 45 MPH AND 60 MPH AND EXPERIENCING PRESSURE IN MY EARS FROM SOME SORT OF PRESSURE CREATED IN THE VEHICLES CABIN. THE PRESSURE IS VERY UNCOMFORTABLE. DEALER DOES CAN NOT GET DIRECTION FROM GM ON HOW TO ADDRESS THE ISSUE.

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1812.8%
ODI 10970627 · 453 mi

PRESSURE IN CABIN FELT STRONGLY IN EARS AT SPEEDS BELOW 40 MPH (CITY). WE HAVE HAD THIS PROBLEM FIRST ON A 2015 SUBURBAN, THEN A 2017 SUBURBAN PURCHASED BY OUR OFFICE LAST DECEMBER, AND NOW ON THE SECOND SUBURBAN PURCHASED MARCH 2017. WHILE DRIVING IN CITY, PARTICULARLY OVER SLIGHTLY BUMPY ROADS, CABIN PRESSURE IS VERY STRONG AND PAINFUL TO THE EARS.

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1012.3%
ODI 11301115

THE VEHICLE MANUFACTURER FAILED TO PROVIDE THE FEDERAL SAFETY STANDARDS STICKER AND DMV WILL NOT PROVIDE ME WITH MY REGISTRATION TO OPERATE MY SUV

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45.1%
ODI 11287219 · 15,377 mi

SEATBELT WOULD NOT RELEASE AND I WAS STUCK IN DRIVER SEAT AND FORCED TO CUT THE SEAT BELT TO FREE MYSELF

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49.1%
ODI 11696536

The transmission is not shifting appropriately from 2nd to 3rd 3rd to 4th. There is a huge whining noise when it reaches the end before shifts. There is known issues in the 2020 suburban and this vehicle was never recalled for similar issues.

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136.6%
ODI 11407855 · 361 mi

WE WERE STOPPED AT A RED LIGHT ON FLORIDA STATE ROAD 54 TURN LANE TO GO ON US 75 WHEN THE OTHER CAR REAR ENDED US AND DROVE US INTO THE CAR IN FRONT OF US. NO AIR BAGS DEPLOYED. FLORIDA HIGHWAY PATROL CRASH NUMBER 88482185. WE ONLY HAD THE VEHICLE FOR 10 DAYS.

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108.1%
ODI 11447863

I was driving on the interstate and my sunroof exploded. There were few cars around me and I was not under a bridge. I did not see anything coming at the car or see anything drop or fall behind us. Just heard a lot exploding noise.

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1512.0%
ODI 11527660

Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication prior to the failure. After barely being able to get the vehicle into the brakedown lane, the vehicle would not restart. The electronics all worked, there were no warnings or indicator lights but the engine would not start despite multiple attempts by…

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24.8%
ODI 11735323

The glass of the front movable sun roof shattered. The glass shattered while driving on hwy 89 in Wyoming with no traffic or no identifiable reason for the event. While some glass was saved most of it blew out when is shattered. The problem has not been reproduced or confirmed by the dealer. The dealer blames a flying rock or other object impacting the glass even though no vehicles or source of incident impact was perceived. No one was interested in taking a report. There was a build up of pressure inside the vehicle prior to the blow out o…

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Electrical System
76.0%
ODI 10610174 · 46,000 mi

CRACK DASHBOARD IN THE AIRBAG CORNER, TWO DAYS AFTER ONE MORE IN THE MIDDLE THE STEERING WHEEL. *TR

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85.4%
ODI 10490235 · 48,000 mi

1.)WHEN WE WERE DRIVING THRU THE MOUNTAINS OUR ELECTRICAL SYSTEM STARTED TO GO HAYWIRE AND THE LIGHTS STARTED GOING IN AND OUT AND THE IGNITION STARTED TO ACT UP CAR TURNED OFF A FEW TIMES WE HAD TO RESTART IT WHEN WE BROUGHT IT TO THE DEALERSHIP TO GET CHECKED OUT THEY SAID THERE WAS COINS IN THE RADIO. 2.) THE DEFROSTERS FOR THE FRONT WINDSHIELD DOESN'T DEFROST THE WINDOW AT ALL WHEN DRIVING IN COLD DAYS THE WHOLE WINDOW FOGS UP AND FREEZES MAKING VISIBILITY TO NONE AND WE HAVE TO STOP WIPE DOWN THE WIND SHIELD AND DRIVE AGAIN FOR TEN MIN…

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109.9%
ODI 10459983 · 8,628 mi

WENT TO PUT MY SHOES ON AND I SAW THAT MY FRONT END OF MY TRUCK WAS ON FIRE .IT HAD BEEN 15 HOURS SINCE I HAD DRIVEN THE TRUCK . THERE WERE FLAMES COMING OUT OF THE FRONT PASSAGNER SIDE ON THE GRILL. AND ENGULFED THE FRONT END OF MY TRUCK. *TR

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1411.9%
ODI 10577243 · 36,000 mi

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A RIGHT TURN, THE BRAKES WOULD ERRONEOUSLY ACTIVATE CAUSING INDEPENDENT DECELERATION. THE CONTACT ALSO INDICATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE HORN HAD ALSO FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,000.

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711.9%
ODI 10705914

TL* THE CONTACT OWNS A 2014 CHEVROLET SUBURBAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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5713.3%
ODI 10669162 · 1,400 mi

THE VEHICLE COMPLETELY STALLS AND LOSES ALL POWER. IT USUALLY HAPPENS WHEN YOU RUN THE VEHICLE ON THE HIGHWAY AND HAVE TO COME TO A STOP AFTER EXITING. IN MY CASE I DROVE THE VEHICLE FOR AN HOUR AND HALF AND EXITED THE EXPRESS WAY. ONCE, I EXITED AND SLOWED DOWN TO COME TO A COMPLETE STOP THE ENGINE STARTS TO RUN ROUGH AND JUST BEFORE YOU COMPLETELY STOP IT STALLS OUT. THIS HAS HAPPENED AT LEAST SEVNE TIMES ON A 1400 MILE TRIP. IT EVEN HAPPENS WHEN YOU COME TO A STOP BEHIND OTHER CARS. YOU CAN PUT IT IN PARK OR NEUTRAL AND THE VEHICL…

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2511.4%
ODI 10970605 · 30 mi

THE DISPLAY MODULE WAS REPLACED. THEN THE HEAT WOULDN'T WORK SO THE ENTIRE DISPLAY SCREEN WAS REPLACED. THERE IS A GRINDING / VIBRATION THAT HAS NOT BEEN DIAGNOSED. FEELS LIKE IT SLIPS. IT ALSO GOT STUCK IN AN ACCELERATION AND THE BRAKES WOULDN'T WORK.

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2114.9%
ODI 10970628 · 1,353 mi

POWER TAILGATE HAS CLOSED BY ITSELF AND HIT PERSONS ON THE HEAD THREE TIMES IN THE FIRST TWO WEEKS FOLLOWING PURCHASE. VEHICLE WAS PURCHASED MARCH 21, 2017, TODAY IS 4/4/17. TAILGATE FOOT ACTIVATION HAS TRIGGERED WITHOUT FOOT MOVEMENT UNDER SENSOR, CAUSING UNWANTED OPENING OF THE TAILGATE.

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1417.3%
ODI 11186543 · 37,311 mi

TL* THE CONTACT OWNS A 2018 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. AFTERWARDS, THE "FAILURE TO OPEN RIGHT DOOR, ROLL WINDOW DOWN, AND PUT BACK UP" WARNING INDICATOR ILLUMINATED. THE CONTACT FOLLOWED THE INSTRUCTIONS AND THE VEHICLE RESTARTED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO BANNER CHEVROLET (5173, 5950 CHEF MENTEUR HWY, NEW ORLEANS, LA 70126, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE NEGATIVE BATTERY CABLE OVERHEATED, WHICH CAUSED THE FAILURE. THE VEHIC…

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67.7%
ODI 11241952 · 1,200 mi

DRIVING OUR NEWLY PURCHASED 4 WEEK OLD SUBURBAN DOWN I95. FOLLOWING A BATHROOM BREAK AT A REST STOP, WE LOADED UP IN THE CAR, STARTED IT VIA THE PUSH IGNITION AND DROVE DOWN THE ON RAMP ONTO THE HIGHWAY. WITHIN SECONDS, SMOKE BEGAN BILLOWING FROM THE HOOD. A FIRE UNDER THE HOOD ENSUED. WE WERE TRAVELING AT APPROXIMATELY 30-40MPH, WHEN THE SMOKE BECAME SUDDENLY HEAVY. WE PULLED OVER AND PARKED THE CAR ON THE SHOULDER AND ATTEMPTED TO TURN IT OFF. FOR 30-40 SECONDS, THE CAR WOULD NOT TURN OFF, RATHER, IT SHOOK AND SPUTTERED. WE EVACUATED T…

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715.9%
ODI 11307573 · 775 mi

2020 CHEVROLET SUBURBAN. UPON VEHICLE START: STEERING ASSIST, TRAILER BRAKE SYSTEM, STABILITY TRACK ALL INOP. TACHOMETER AND SPEEDOMETER INOP. NO REVERSE GEAR. WHEN IN DRIVE, ONLY FIRST GEAR OBTAINABLE AND MANUAL SHIFT MODE INOP. SEAT HEAT INOP. TURNED OFF AND RESTARTED APPROX FIVE TIMES AND ISSUES REMAINED. UPON SIXTH RESTART ISSUES NO LONGER PRESENT. DROVE 15 MILES HOME. VEHICLE SAT 2 HOURS, THEN RESTARTED AND OPERATED NORMALLY FOR 1/2 HOUR OPERATION, THEN TURNED OFF. VEHICLE OPERATED NORMALLY TWICE WITHIN TWO HOUR PERIOD…

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189.1%
ODI 11420511

This evening while driving the windshield wipers started (while the wipers were in the off position). When using the turning signal it speeds up to approximately 3 times the normal speed. The display says the back hatch is open and the cargo light is on (the back hatch is closed). We turned off the car multiple times and the conditions persist.

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2016.3%
ODI 11486651

When I started up the vehicle with the key fab button I noticed the cabin air blower came on as normal however when we went to the cockpit we noticed the engine was not running. When we went to start the vehicle (holding break and pressing start button) the dashboard started the Z71 launch sequence and then went to a dashboard as if I was in the normal drive mode however the dashboard was extremely dimly lit as if the backlight was not on and the engine still was not running. After several attempts to start using the brake+start button method …

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1310.4%
ODI 11528662

There were no accidents or near accidents but the computer system was spitting out different problems and telling me that different system were needing service such as the ESC system, the steering wheel column l, collision traction , etc plus the engine light came on. Thus occurred on the 20th of June. I took it in for service and they said they fixed the problem but then while coming home on the 22nd the system started acting up again. Took it back to the dealership and they said the computer lost communication. They had to keep my vehicle bec…

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37.1%
ODI 11645479

The check engine light came on at 14k miles indicating there was an emissions error. The brakes squeal and have had to be replaced 3 times since the original purchase in March of 2024. After the third replacement of brakes they still squeal. Even if the car is not braking it makes the noise. The radio shuts on and off constantly. Chevy reported they are aware of the issue but there is no fix at this time. The dealerships reset the radio but the issue persists. I’ve had to park the car because I’m afraid the brake issue is much more than th…

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Power Train
10.9%
ODI 10902977 · 100,000 mi

THE VEHICLE WAS IN MOTION, I HAD JUST TURNED ONTO A CITY STREET FROM A SHOPPING CENTER AND THE TRANSMISSION WENT OUT. THEIR WAS NOT ANY WARNING THIS WAS GOING TO HAPPEN. VEHICLE WAS DRIVING FINE UP UNTIL THAT POINT. THE VEHICLE DID NOT MOVE WHEN PRESSING ON GAS. ME AND MY CHILDREN CAME VERY CLOSE TO GETTING HIT, WE WERE SITTING IN THE MIDDLE OF THE STREET. NO WARNING SIGNS OF THIS. I HAD TO GET THE TRANSMISSION REPLACED. I DIDN'T PLAN ON SPENDING 4000 DOLLARS ON A 2010 CHEVY SUBURBAN.

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32.0%
ODI 10507216 · 23,000 mi

TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE LURCHED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. ADDITIONALLY, THE REAR LIFT GATE CLOSED ON ITS OWN WHILE THE CONTACT WAS STANDING UNDERNEATH. THE CONTACT SUSTAINED BRUISING TO HER FACE. ALSO, THE CONTACT STATED THE VEHICLE HESITATED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE W…

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55.0%
ODI 10555677 · 13,325 mi

WHILE DRIVING THE CAR WHEN IT WAS COLD, AND RUNNING FOR ABOUT 10 TO 15 MINUTES, WENT ON THE FREEWAY AND WHILE DE ACCELERATING, THE TRANSMISSION JERKED AND LOCK FOR A BRIEF SECOND, AND FELT LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. IT ONLY DOES THIS WHEN THE CAR IS STARTED FIRST THING IN THE MORNING OR EVENING. WHEN THE CAR IS COLD. THIS GIVES A FALSE SENSE OF BREAKING WHILE EXITING A FREEWAY AS THE TRANSMISSION LOCKS AND FEELS LIKE IT IS GOING TO LOCK ALL THE GEARS AND THROW YOU INTO THE WINDSHIELD. IT IS LIKE A ROLLER COASTER…

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65.1%
ODI 10721470 · 32,000 mi

TRAVELING IN THE RIGHT LANE OF A FOUR LANE HIGHWAY. MANEUVERED INTO THE LEFT LANE AND ACCELERATED UNDER FULL THROTTLE TO PASS ANOTHER VEHICLE. AFTER MOVING BACK INTO THE RIGHT HAND LANE AND RELEASING THE ACCELERATOR PEDAL THE VEHICLE CONTINUED TO ACCELERATE. DEPRESSED ACCELERATOR PEDAL SEVERAL TIMES THROUGH ITS FULL RANGE OF MOTION TO ENSURE THAT IT WAS OPERATING FREELY BUT THAT RESULTED IN NO CHANGE. VEHICLE DID NOT RESPOND TO ACCELERATOR PEDAL INPUT CHANGED. SEEMED TO BE STUCK AT WIDE OPEN THROTTLE. APPLIED FULL BRAKE PRESSURE AS HARD AS POSS…

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58.5%
ODI 10882643 · 50,000 mi

AFTER RETURNING FROM A TRIP AND WHEN PULLING INTO A PARKING LOT THE TRANSFER CASE SHIFTED FROM 2 WHEEL DRIVE INTO 4 WHEEL LOW ON ITS OWN. NO ERROR LIGHTS CAME ON. THE INDICATOR LIGHT DID NOT REFLECT THE CHANGE INTO LOW GEAR. THE TYPICAL CLUNK OF THE TRANSFER CASE SHIFTING AND DIFFICULTY TURNING ON DRY PAVEMENT WERE VERY EVIDENT. THE TRANSFER CASE WAS SET TO 2 WHEEL DRIVE, NOT AUTO. AFTER THE CAR SAT IN THE LOT FOR APP. 20 MINUTES, WE BACKED UP AND PULLED FORWARD AND THE TRANSFER CASE SWITCHED BACK INTO 2 WHEEL DRIVE, AGAIN ON ITS OWN. THIS H…

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4610.7%
ODI 10633493 · 1,000 mi

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT AFTER SHUTTING OFF AND EXITING THE VEHICLE, IT ROLLED AWAY. THE CONTACT WAS ABLE TO STOP THE VEHICLE BEFORE A CRASH OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

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4319.5%
ODI 11023344 · 28,768 mi

SINCE PURCHASE, OUR VEHICLE HAS BEEN TOWED INTO THE DEALERSHIP BECAUSE IT WOULD NOT TURN OFF AND WE HAD TO DISCONNECT THE BATTERY. THE VEHICLE DID THAT 2 MORE TIMES AFTER BEING TOWED IN. IT HAS HAD NEW MOTOR MOUNTS, NEW ROTARS, AND HAS BEEN IN A GM SERVICE CENTER 16 TIMES. THE MOST RECENT INCIDENT WAS WHEN THE VEHICLE DIED ON A HIGHWAY WITH 2 CHILDREN IN THE CAR. PLEASE SEE ATTACHED WORK HISTORY FOR THE VEHICLE

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3927.7%
ODI 11254878 · 72,000 mi

WHILE DRIVING NORMALLY ON THE HIGHWAY THERE APPEARED TO BE A HARD SHIFT BETWEEN FIRST AND SECOND GEAR AND WHEN SECOND GEAR DID KICK IN, THERE WAS A SUDDEN JERK. ALREADY HAVING MADE AN APPOINTMENT WITH THE DEALERSHIP THE NEXT DAY, THAT MORNING A WHIRLING SOUND APPEARED EACH TIME THE ACCELERATION PEDAL WAS PRESSED. WHEN WE GOT THE VEHICLE TO THE DEALERSHIP, THEY RAN A DIAGNOSTIC AND IT CAME BACK CLEAR. I ALSO PAY FOR ON STAR, AND THEY PROVIDE ME WITH REGULAR DIAGNOSTIC REPORTS, WHICH NEVER INDICATED A PROBLEM AND THE CHECK ENGINE LIGHT NEVE…

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1518.5%
ODI 11287024 · 42,000 mi

VEHICLE WAS PARKED AND ENGINE OFF AND KIDS WERE GETTING INTO CAR WHEN ONE OF THE KIDS PULLED IN THE SHIFTER AND SHIFTED THE VEHICLE INTO GEAR. THE VEHICLE BEGAN TO ROLL. THE SUBURBAN WAS STOPPED WHEN IT HIT ANOTHER VEHICLE PARKED BEHIND. THE SLOPE WAS SMALL AND THE IMPACT WAS INCONSEQUENTIAL. UPON FURTHER INSPECTION IT WAS FOUND THE VEHICLE CAN BE SHIFTED IN/OUT OF PARK WITH OR WITHOUT KEYS IN THE VEHICLE AND THE VEHICLE IN THE OFF POSITION. THIS EVENT COULD HAVE BEEN CATASTROPHIC, HAD A CHILD BEEN BEHIND THE VEHICLE WHEN IT CAME OUT OF PA…

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3747.4%
ODI 11297147 · 200 mi

STEERING DANGERIOUSLY STIFF, VEHICLE TAKES CONTROL AWAY FROM THE DRIVER VEHICLE WILL NOT TRAC STREIGHT, VEHICLE STALLS, LURCHES RUNS INTO OTHER VEHICLES ACCELERATOR PEDDLE TO SENSETIVE ENGINE UNRESPONSIVE DANGERIOUS

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1022.7%
ODI 11349572 · 200 mi

INTERMITTENTLY, WHILE ACCELERATING, A JOLT IS FELT EMANATING FROM THE RIGHT HAD SIDE, POSSIBLY TOWARD THE FRONT OF THE VEHICLE, WHEN THE AUTO FEATURE OF THE 4 WHEEL DRIVE IS ENGAGED. THIS OCCURS AT SPEEDS OVER 50. WHAT IS DESCRIBED IS AN ONGOING PROBLEM, SINCE THE VEHICLE HAS BEEN PURCHASED. NOT ONLY OCCURRING THE DATE AND MILEAGE PROVIDED IN THIS FORM, BUT CONSISTENTLY SINCE THAT DATE AND MILEAGE.

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3618.2%
ODI 11424684

Drove up to a stoplight 4th car in a turn lane, came to complete stop. Some cars closed ranks a little further so i released my foot off the brake and moved up a few more feet and stopped again. The car then accelerated with brake fully depressed and wouldn't stop. I then put gear to neutral Tac was very high maybe 5000. Put car into park and then turned off the engine. Restarted car and continued on my way. Contacted Chevrolet and my dealership for a service diagnosis coming up July19,2021. No image to anyone but I have heard of this problem …

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3226.0%
ODI 11486651

When I started up the vehicle with the key fab button I noticed the cabin air blower came on as normal however when we went to the cockpit we noticed the engine was not running. When we went to start the vehicle (holding break and pressing start button) the dashboard started the Z71 launch sequence and then went to a dashboard as if I was in the normal drive mode however the dashboard was extremely dimly lit as if the backlight was not on and the engine still was not running. After several attempts to start using the brake+start button method …

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1612.8%
ODI 11527660

Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication prior to the failure. After barely being able to get the vehicle into the brakedown lane, the vehicle would not restart. The electronics all worked, there were no warnings or indicator lights but the engine would not start despite multiple attempts by…

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716.7%
ODI 11638176

On[XXX], at approximately [XXX], while driving on [XXX] at a speed of 80 mph, my vehicle suddenly lost all power and shut down without warning. I had no choice but to steer to the shoulder lane amidst high-speed traffic on the busy interstate. After coming to a stop, the car would not restart, leaving me stranded in a highly precarious situation. As the weather conditions worsened, turning into a blizzard, and darkness set in, I contacted GM Roadside Assistance for help. I was informed that assistance would take at least an hour to arrive. Fee…

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Steering
21.7%
ODI 10610174 · 46,000 mi

CRACK DASHBOARD IN THE AIRBAG CORNER, TWO DAYS AFTER ONE MORE IN THE MIDDLE THE STEERING WHEEL. *TR

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21.4%
ODI 10819934 · 72,000 mi

TL* THE CONTACT OWNS A 2011 CHEVROLET SURBUBAN. THE CONTACT STATED THAT THE FRONT SECTION OF THE DASHBOARD CRACKED IN SIX PLACES. ALSO, WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL SHOOK. THE CONTACT STATED THAT THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 72,000.

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33.0%
ODI 10995872 · 89,139 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STARTED TO PULL WHILE ATTEMPTING TO CHANGE LANES. IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND STEERING ABILITY WAS LOST. THE DRIVER WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND THEN DROVE SLOWLY HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V112000 …

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21.7%
ODI 10643717 · 6,500 mi

WHILE TURNING LEFT AT AN INTERSECTION FROM A STOP, HALF WAY INTO THE TURN THERE WAS A CLUNK OR POP THAT WAS HEARD AND FELT ON THE LEFT DRIVER SIDE FLOOR BOARD. WHEN IT WAS TAKEN FOR INSPECTION, IT COULD NOT BE REPLICATED. THE SECOND TIME IT WENT FOR INSPECTION, WE WERE NOTIFIED THAT IT COULD NOT BE REPLICATED AND IF WE COULD MEET AT DEALER AND HAVE MECHANIC RIDE WITH US IN ORDER TO IDENTIFY THE NOISE. DURING THIS TIME THE TECH HEARD THE NOISE. WE WERE TOLD THAT THE VEHICLE WAS READY FOR PICK UP AND ON THE WORK ORDER, IT STATED THAT ALL SUSPENSI…

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11.7%
ODI 11519832

There is a technical service bulletin published (15-NA-082) that is the result of insufficient welds between the bracket and frame rail that hold the sway bar on the models listed in the TSB. Recently while on a road trip we experienced heavy (almost uncontrollable) truck swaying while on the high way. I now have to find someone with welding experience in order to fix this problem because I am concerned about the safety of my family driving this vehicle with this condition. Please consider a recall for this condition.

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5813.6%
ODI 10692807 · 6,000 mi

FAULTY STEERING COLUMN WAS BEEN REPLACED IN OCTOBER 2014 (AT APPROX. 6000 MILES) AND AGAIN IN MARCH 2015 (AT APPROX 12,500 MILES). *TR

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2210.0%
ODI 11002968 · 300 mi

I CONSTANTLY HAVE TO TURN THE STEERING WHEEL (ADJUSTING) FROM SIDE TO SIDE IN ORDER TO MAINTAIN A STRAIGHT DIRECTION, EVEN WHEN THE ROAD IS STRAIGHT. IT IS ESPECIALLY NECESSARY WHEN DRIVING ON HIGHWAYS. THE ONLY TIME I DON'T HAVE TO CONSTANTLY CORRECT THE STEERING IS WHEN THERE IS A CONSTANT SIDE WIND FROM ONE SIDE. IT IS AS IF I'M DRIVING A HIGH MILEAGE VEHICLE WITH WORN STEERING COMPONENTS. THE ISSUE HAS PERSISTED FROM DAY ONE WHEN THE VEHICLE WAS BOUGHT NEW. THIS IS MY FOURTH SUBURBAN, AND THE FIRST TIME I HAVE THIS ISSUE. I HAVE BEEN …

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64.3%
ODI 11255208 · 29,000 mi

I AM TRYING TO HAVE GM REINSTALL THE SAFETY FEATURE, LANE DEPARTURE WARNING ... I WOULD LIKE TO TALK WITH [XXXX], WHO IS QUOTED IN A [XXX] ARTICLE PUBLISHED 9-11-19. GM RECENTLY LITERALLY TOOK AWAY THE HAPTIC WARNING FUNCTION RECENTLY BY "UPDATING" THE SOFTWARE IN THE 2017 SUBURBAN. ON PAGE 298 OF THE OWNERS MANUAL IT STATES THAT WHEN THE CAR DRIFTS TO THE LEFT OR RIGHT, THE LANE DEPARTURE FEATURE WILL EITHER BEEP OR THERE WILL BE A RUMBLE IN THE SEAT ON THE LEFT OR RIGHT SIDE DEPENDING ON THE DRIFT. THIS IS A SAFETY FEATURE I PAID FOR AND LIKE…

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89.9%
ODI 11426679

The vehicle began to shake as if it would shut down. Then, the engine light came on. Then I received three text message alerts. We were shown paperwork regarding the service history that was done at Philips Chevrolet. Now we’re getting alerts regarding work that has to be completed within 7 days.

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67.7%
ODI 11253855

2019 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE ELECTRONIC VEHICLE STEERING SYSTEM. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD THE CONSUMER STATED THE VEHICLE WOULD VEER OUT OF THE LANE. THE STEERING WAS DIFFICULT TO CONTROL CAUSING TENDONITIS TO THE HANDS AND ARMS, HEADACHES, AND FATIGUE. THE DEALER WAS NOTIFIED AND STATED THE COMPUTER NEEDED TO ADJUST TO THE CONSUMER'S DRIVING. *JS *JS

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49.1%
ODI 11307573 · 775 mi

2020 CHEVROLET SUBURBAN. UPON VEHICLE START: STEERING ASSIST, TRAILER BRAKE SYSTEM, STABILITY TRACK ALL INOP. TACHOMETER AND SPEEDOMETER INOP. NO REVERSE GEAR. WHEN IN DRIVE, ONLY FIRST GEAR OBTAINABLE AND MANUAL SHIFT MODE INOP. SEAT HEAT INOP. TURNED OFF AND RESTARTED APPROX FIVE TIMES AND ISSUES REMAINED. UPON SIXTH RESTART ISSUES NO LONGER PRESENT. DROVE 15 MILES HOME. VEHICLE SAT 2 HOURS, THEN RESTARTED AND OPERATED NORMALLY FOR 1/2 HOUR OPERATION, THEN TURNED OFF. VEHICLE OPERATED NORMALLY TWICE WITHIN TWO HOUR PERIOD…

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31.5%
ODI 11541953

The computer component surged, and the vehicle is available for inspection. The vehicle brake function is lost. Stepping on the brake paddle did not apply brake. Brake function was disabled by the computer. I took the vehicle to dealer, they said it was a component that has high resistance that cause it. But not sure why it has high resistance at that time and the resistance is gone after driver restarted the vehicle. No one else inspected the component beside the dealership. There was no warning at all and this is the first time it happens…

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10.8%
ODI 11524772

the steering wheel heater turned on unexpectedly (it was 70 degrees outside) when I started the car this morning. The wheel was hot to the touch. To turn it off I had to turn it on and then off again. I am worried it may have a short or be a fire hazard if it is on all the time or without being turned on by a sensor or the driver.

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32.4%
ODI 11564444

The power steering on the vehicle had failed on December 10th, 2023. The sign was displayed on the dashboard for the vehicle. The vehicle was taken to Sunrise Chevy and stayed with them for a month for repair and they have been unable to repair the issue. They said the rack and pinion had gone bad on this brand new car. This is very dangerous as the safety of myself as well as others on the road are compromised due to faulty steering problems.

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12.4%
ODI 11742905 · 58,277 mi

The contact owns a 2024 Chevrolet Suburban. The contact stated that while driving at approximately 30 MPH, the steering wheel locked at an angle, and the message "Power Steering Not Active" was displayed, causing the vehicle to strike a curb. The steering column, control arm, radiator, fender, and wheel were significantly damaged due to the incident. The vehicle was then towed to a dealer, where it was diagnosed that the power steering module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of th…

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Power Train24,888–97,250 mi82,500 mi10
ODI 11297147 · 200 mi

STEERING DANGERIOUSLY STIFF, VEHICLE TAKES CONTROL AWAY FROM THE DRIVER VEHICLE WILL NOT TRAC STREIGHT, VEHICLE STALLS, LURCHES RUNS INTO OTHER VEHICLES ACCELERATOR PEDDLE TO SENSETIVE ENGINE UNRESPONSIVE DANGERIOUS

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ODI 11297148 · 800 mi

VEHICLE WILL NOT GO STREIGHT, CONSTANTLY DRIFTS LEFT AND RIGHT, TAKES CONTROL AWAY FROM DRIVER NEARLY RUNNING INTO PARKED CARS AND PEOPLE CAUSE MENTAL AND PHYSICAL FATIGUE AFTER A FEW MINUTES. VEHICLE ACCELERATOR PEDDLE ERRATICE, SENSETIVE THEN STIFF THEN NO RESPONSE RUNS INTO OTHER VEHICLES, ELECTRONIC GADGETS A DISTRACTION, POOR VISIBILITY WINDSHIELD CLUTTERED UP WITH ELECTRONICS. HAD TO STOP SUING VEHICEL AFTER 1000 MILES.

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ODI 11308560 · 9,850 mi

2019 CHEVROLET SUBURBAN 4X4. WHEN STARTING THE VEHICLE, THE TRANSMISSION SELECTOR IS IN THE PARK POSITION AND THE EMERGENCY BRAKE IS SET. ON MONDAY, FEBRUARY 10, 2019, I STARTED THE VEHICLE AND IT LURCHED FORWARD WHILE THE EMERGENCY BRAKE WAS SET AND THE VEHICLE WAS PARKED. ADDITIONALLY, MY FOOT WAS ON THE BRAKE PEDAL. THE VEHICLE WAS ON A SLIGHT INCLINE AND FACING FORWARD WHEN THIS HAPPENED.

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Engine1,000–96,500 mi81,000 mi7
ODI 11241952 · 1,200 mi

DRIVING OUR NEWLY PURCHASED 4 WEEK OLD SUBURBAN DOWN I95. FOLLOWING A BATHROOM BREAK AT A REST STOP, WE LOADED UP IN THE CAR, STARTED IT VIA THE PUSH IGNITION AND DROVE DOWN THE ON RAMP ONTO THE HIGHWAY. WITHIN SECONDS, SMOKE BEGAN BILLOWING FROM THE HOOD. A FIRE UNDER THE HOOD ENSUED. WE WERE TRAVELING AT APPROXIMATELY 30-40MPH, WHEN THE SMOKE BECAME SUDDENLY HEAVY. WE PULLED OVER AND PARKED THE CAR ON THE SHOULDER AND ATTEMPTED TO TURN IT OFF. FOR 30-40 SECONDS, THE CAR WOULD NOT TURN OFF, RATHER, IT SHOOK AND SPUTTERED. WE EVACUATED T…

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ODI 11297147 · 200 mi

STEERING DANGERIOUSLY STIFF, VEHICLE TAKES CONTROL AWAY FROM THE DRIVER VEHICLE WILL NOT TRAC STREIGHT, VEHICLE STALLS, LURCHES RUNS INTO OTHER VEHICLES ACCELERATOR PEDDLE TO SENSETIVE ENGINE UNRESPONSIVE DANGERIOUS

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ODI 11297148 · 800 mi

VEHICLE WILL NOT GO STREIGHT, CONSTANTLY DRIFTS LEFT AND RIGHT, TAKES CONTROL AWAY FROM DRIVER NEARLY RUNNING INTO PARKED CARS AND PEOPLE CAUSE MENTAL AND PHYSICAL FATIGUE AFTER A FEW MINUTES. VEHICLE ACCELERATOR PEDDLE ERRATICE, SENSETIVE THEN STIFF THEN NO RESPONSE RUNS INTO OTHER VEHICLES, ELECTRONIC GADGETS A DISTRACTION, POOR VISIBILITY WINDSHIELD CLUTTERED UP WITH ELECTRONICS. HAD TO STOP SUING VEHICEL AFTER 1000 MILES.

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Electrical SystemToo few reports for a range5,500 mi2 (sparse)
ODI 11241952 · 1,200 mi

DRIVING OUR NEWLY PURCHASED 4 WEEK OLD SUBURBAN DOWN I95. FOLLOWING A BATHROOM BREAK AT A REST STOP, WE LOADED UP IN THE CAR, STARTED IT VIA THE PUSH IGNITION AND DROVE DOWN THE ON RAMP ONTO THE HIGHWAY. WITHIN SECONDS, SMOKE BEGAN BILLOWING FROM THE HOOD. A FIRE UNDER THE HOOD ENSUED. WE WERE TRAVELING AT APPROXIMATELY 30-40MPH, WHEN THE SMOKE BECAME SUDDENLY HEAVY. WE PULLED OVER AND PARKED THE CAR ON THE SHOULDER AND ATTEMPTED TO TURN IT OFF. FOR 30-40 SECONDS, THE CAR WOULD NOT TURN OFF, RATHER, IT SHOOK AND SPUTTERED. WE EVACUATED T…

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ODI 11308558 · 9,800 mi

THE 2019 CHEVROLET SUBURBAN IS EQUIPPED WITH A WIPER FOR THE REAR WINDOW. ON AN INTERMITTENT BASIS AFTER THE VEHICLE HAS GONE THROUGH A CAR WASH OR AFTER STARTING FOLLOWING A DRENCHING RAIN, THE REAR WIPER WILL NOT WORK EVEN THOUGH IT IS SWITCH ON WITH THE SWITCH ON THE TURN SIGNAL STALK. IF THE VEHICLE IS RESTARTED, THE WIPER WILL THEN WORK AS IF NOTHING HAD HAPPENED. LIKEWISE, IF THE WIPER DOES NOT WORK AND YOU WAIT A FEW MINUTES, IT WILL WORK AS IT NORMALLY SHOULD.

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SteeringToo few reports for a range800 mi3 (sparse)
ODI 11297147 · 200 mi

STEERING DANGERIOUSLY STIFF, VEHICLE TAKES CONTROL AWAY FROM THE DRIVER VEHICLE WILL NOT TRAC STREIGHT, VEHICLE STALLS, LURCHES RUNS INTO OTHER VEHICLES ACCELERATOR PEDDLE TO SENSETIVE ENGINE UNRESPONSIVE DANGERIOUS

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ODI 11297148 · 800 mi

VEHICLE WILL NOT GO STREIGHT, CONSTANTLY DRIFTS LEFT AND RIGHT, TAKES CONTROL AWAY FROM DRIVER NEARLY RUNNING INTO PARKED CARS AND PEOPLE CAUSE MENTAL AND PHYSICAL FATIGUE AFTER A FEW MINUTES. VEHICLE ACCELERATOR PEDDLE ERRATICE, SENSETIVE THEN STIFF THEN NO RESPONSE RUNS INTO OTHER VEHICLES, ELECTRONIC GADGETS A DISTRACTION, POOR VISIBILITY WINDSHIELD CLUTTERED UP WITH ELECTRONICS. HAD TO STOP SUING VEHICEL AFTER 1000 MILES.

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ODI 11298511 · 48,000 mi

THE VEHICLE DOESN'T DRIVE STRAIGHT OR DRIFTS TO EITHER SIDE AT HIGHWAY SPEED ON STRAIGHT LINE CAUSING SMALL CORRECTION TO BE APPLIED ALL THE TIME.

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Seat BeltsToo few reports for a range26,689 mi2 (sparse)
ODI 11287219 · 15,377 mi

SEATBELT WOULD NOT RELEASE AND I WAS STUCK IN DRIVER SEAT AND FORCED TO CUT THE SEAT BELT TO FREE MYSELF

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ODI 11416355 · 38,000 mi

MY DAUGHTER WAS STUCK IN THE BACK SEAT. I WAS UNABLE TO GET HER OUT. THE SEATBELT WAS LOCKED AND UNABLE TO UNLOCK. I HAD TO CUT THE SEATBELT IN ORDER FOR HER TO GET OUT.

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Unknown Or OtherToo few reports for a range15,377 mi1 (sparse)
ODI 11287219 · 15,377 mi

SEATBELT WOULD NOT RELEASE AND I WAS STUCK IN DRIVER SEAT AND FORCED TO CUT THE SEAT BELT TO FREE MYSELF

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Service BrakesToo few reports for a range10,896 mi2 (sparse)
ODI 11325089 · 11,750 mi

2019 CHEVROLET SUBURBAN. AFTER STARTING THE VEHICLE, WHEN I STEPPED ON THE BRAKE TO COME TO A STOP, I HEARD AND FELT A GRINDING IN THE BRAKE PEDAL AND THE PEDAL WAS A LITTLE "MUSHY" AS WELL WHEN COMING TO A STOP. THE INSTRUMENT CLUSTER DISPLAYED A WARNING WHICH SAID "SERVICE BRAKE ASSIST." THE VEHICLE WAS TAKEN TO MY LOCAL CHEVROLET DEALER WHO ADVISED THAT THEY ARE REPLACING THE BRAKE BOOSTER SENSOR. THIS INCIDENT HAPPENED EACH TIME I STEPPED ON THE BRAKE, WHETHER I WAS IN MY SUBDIVISION AT VERY LOW SPEED OR ON A FOUR LANE DIVIDED SECONDA…

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ODI 11384064 · 10,041 mi

ON 12/16/2020, WHILE DRIVING OUR 2019 SUBURBAN WITH 10,041 MILES AROUND TOWN, THE BRAKE PEDDLE WOULD VIBRATE WHEN MY WIFE APPLIED THE BRAKES AND IT WAS HARDER THAN NORMAL FOR HER TO PUSH THE PEDDLE DOWN AND COME TO A STOP. SHORTLY AFTER SHE PULLED OVER, WITH THE CAR RUNNING, A MESSAGE APPEARED ON THE DASH "SERVICE BRAKING ASSIST". THE VIBRATION AND DIFFICULTLY STOPPING CONTINUED SEVERAL MORE TIMES THAT DAY BEFORE BEFORE IT WENT AWAY.

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

26V289000 · 2026-05-076 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-111None
ODI 11626745

Car jerking and lurching forward in stop and go traffic. Mechanic confirmed transmission failure.

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2024-120None

No examples available for this selection.

2025-013None
ODI 11635421

What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission failed due to transmission oil that went bad and subsequently damaged the transmission. The failed transmission is available for inspection upon request. How was your safety or the safety of others put at risk? The transmission failure created unsafe driving conditions by reducing vehicle control, particularly in situations requiring acceleration or deceleration. This could have resulted in a collision if the vehicle lost power w…

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ODI 11637019

At a stop light the stabilitrack and check engine light came on. Engine began running very rough. I pulled around the corner and was able to get into a parking lot. When I stopped the vehicle the car shutoff completely, including all the electrical. I tried to start the car but when I did there was no engagement of the starter and all electrical shut off again. Car was towed to a mechanic shop and was advised that the engine was seized after they could not turn the engine using manual means. I had to have the engine replaced.

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ODI 11637814

The lifters failed in April 2024 and was replaced by the GM dealer and then the engine failed again in September 2024 however I couldn't afford to pay GM $2000 for a diagnostic and they still have my vehicle and only offer me $1500 off of a new or unused vehicle.

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2025-021None
ODI 11641965

Our transmission when out while driving at high speed down the road, which could have caused a serious accident. There was no warning light to alert the driver before this incident occurred. We had to pull over and have our car towed - and it was dangerous to be along side of the road. We had to pay over $4000.00 to have our transmission replaced and the mechanic, who is an independent dealer, said "in his opinion, the transmission problem was caused by the defective GM automatic 8-speed transmission". We have a detailed bill of all work comple…

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2025-033None
ODI 11645691

Catastrophic transmission failure while driving on highway trip with family. Thankfully did not completely lock up drive train, but such a catastrophic failure could have caused a transmission/engine lock up leading to a serious accident. Drove to nearest Chevy dealer (Everett Chevy Morganton NC), inspected, validated catastrophic transmission failure. Vehicle towed back to Hendrick Chevy Monroe NC. Hendrick confirmed catastrophic transmission failure, required complete transmission replacement. I requested failed part evaluation/warranty …

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ODI 11647748

My certified used 2019 Chevy Suburban, with all routine maintenance completed, transmission abruptly failed. The vehicle was just serviced the month prior and with no current issues revealed during that appointment. We have never seen a transmission just fail suddenly with no warnings, no light on dash, and the transmission fluid was a good color and with no burn smells. My wife had just been on the 35 freeway and a moment before exited off to where we were going to eat breakfast, had she still been on the freeway, it could have been catastrop…

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ODI 11647798

My transmission went out at 116,000 miles. We were having intermittent issues since 100k miles.

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2025-042None
ODI 11653289

Engine failure due to bearing wear per independent service center diagnostic. States that engine needs to be rebuilt or replaced. There was no forewarning of this engine failure. I believe this issue is subject to ongoing investigation PE25001.

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ODI 11657218

My engine had a defect which required the entire engine to be rebuilt. The engine lifters, push rod and crankshaft all failed and I had to incur a $9000 repair. I believe this is in line with the current recall of Chevy 6.2L V8 engines like mine. I believe this is defect of Chevy's that they should be required to reimburse.

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2025-053None
ODI 11659005

Catastrophic transmission failure while brining my children to school. Mechanics states the clutch pack possibly went bed causing the transmission to fail. Vehicle services appropriately. Chevy warranty refused to help claim.

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ODI 11660883

The contact owns a 2019 Chevrolet Suburban. The contact stated while stopped, the vehicle was slow to accelerate. The contact stated that the vehicle was shuddering while driving at undisclosed speeds. Additionally, the contact stated that the vehicle was hard to start. While the vehicle was in the driveway, the vehicle failed to start. There were no warning lights illuminated. The vehicle was towed to a transmission shop, and it was determined that the failure was due to the transmission. The vehicle was repaired, but the failure recurred. Whi…

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ODI 11663138

I have a 6.2 v8 engine and the transmission failed and is not currently covered under the class action lawsuit!

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2025-061None
ODI 11668210

This vehicle has broken down for times now. The latest is from a failed transmission that needed replaced.

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2025-072None
ODI 11671219

Lifter stuck in cylinder 3. Cost to repair $13,000 on a 2019 Chevrolet Suburban with 101,000 miles. We have owned vehicle since new. Vehicle routinely maintained.

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ODI 11673614 · 77,000 mi

The contact owns a 2019 Chevrolet Suburban. The contact stated that there was a winding sound coming from underneath the body of the vehicle in the center of the cabin. The tow light was intermittently illuminated without the vehicle being placed in tow mode. The contact stated that while accelerating and shifting gear, the vehicle hesitated and was sluggish while accelerating. The vehicle was taken to a certified mechanic who diagnosed that the transmission fluid was black, due to the transmission burning. The mechanic stated that flushing the…

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2025-082None
ODI 11679177 · 130,000 mi

The contact owns a 2019 Chevrolet Suburban. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal and made an abnormal whining sound. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the torque converter had fractured, and further diagnostic testing was needed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130…

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ODI 11680509

I have a 2019 Chevy Suburban 5.3L, 6-speed autimatic transmission. I recently started having real bad hesitation while in any gear and can feel it going into any gear real bad. Was quoted filter, fluid and gasket replacement. I had that work done at $459, which didn't fix the problem. Then they said, "it's possibly the clutch." Apparently after talking to a mechanic (who also has the same transmission with problems) and reading reading online, there are a bunch of people having problems with this transmission. This vehicle is only 6 yrs old, it…

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2025-092None
ODI 11685512

Transmission started shifting very hard while in motion. The vehicle shudders while at speed. Extremely loud vibrations coming from under the vehicle. This vehicle only has 75 k miles on it. Mechanic first flushed and changed transmission fluid. Vehicle still shifting and running rough. Mechanic says we have to replace the entire transmission. Vehicle has always had top routine maintenance done. This suburban is too new to require a new transmission. Chevrolet needs to recall this issue and replace at their cost! Lost power while on interstate …

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ODI 11687350

Major engine failure in my 2019 Chevrolet Suburban Premier equipped with the 6.2L V8 engine (L87). Despite routine maintenance and responsible operation, the engine recently suffered a serious failure that has rendered the vehicle inoperable. After researching the issue and speaking with several service professionals, it appears this type of engine failure may not be isolated, but part of a broader pattern affecting similar models. Given the vehicle's relatively low age and the severity of the problem, I believe this may be indicative of a man…

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2025-101None
ODI 11696295 · 113,000 mi

The contact owns a 2019 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, a loud knocking sound was heard coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the rod bearings had failed due to a large amount of copper found in the engine oil. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted, but had not diagnosed or repaired the vehicle. The m…

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2025-112None
ODI 11698994 · 95,000 mi

The contact owns a 2019 Chevrolet Suburban. The contact stated that while stopped at a traffic light, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light and traction control warning light were illuminated. The contact pulled over to the side of the road. The contact continued to drive the vehicle; however, the vehicle hesitated to accelerate as intended. The contact was able to drive to the residence. The vehicle was then towed to the dealer, where it was diagnosed, and it was det…

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ODI 11701254

Statement of Incident and Repair Costs While driving on the expressway at approximately 70 mph in the express lane with my family in the vehicle, the engine suddenly began to stutter and run rough. Within seconds, the vehicle lost engine power, the oil light came on, and the check-engine light started flashing. The sudden loss of power caused another vehicle to almost collide with us from behind, narrowly missing my family when our truck slowed abruptly. Because of the immediate danger, we were forced to cross two lanes of interstate traffic …

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2025-120None

No examples available for this selection.

2026-011None
ODI 11714003

The suburban pulls to side. I got it into the service center and they tried to fix the alignment but when we got it back it still does it. So im not driving it til it gets a second opinion because its definitely not the alignment if it is still doing it. So I dont feel safe driving it with me or especially my kids in it.

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2026-021None
ODI 11720007

Year: 2019 Make: GMC Model: Suburban Mileage: Approximately 125,000 miles (purchased under 90,000 miles) 1. Transmission Failure My vehicle is experiencing clear signs of transmission failure, including: •Hard downshifting/clunking •RPM fluctuations while cruising •Shuddering between approximately 30–50 mph •Vibrations while idling •Hesitation and irregular shifting These symptoms have progressively worsened and are consistent with widespread complaints I have found from other 2019 Suburban owners. This appears to be a known issue affecting mu…

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2026-031None
ODI 11725090

Two years ago, we had to have the transmission rebuilt after it kept slipping. Yesterday, as I was driving on I-95, I was passing a vehicle and pressed on the gas. There was a loud crunching noise and I lost acceleration. The check engine light came on right away and I couldn’t press on the gas without a noise and limited forward momentum. I then had to maneuver the car across four lanes of traffic with limited control over speed. There was no warnings an issue was going to occur. We had it towed to our mechanic who said there was low compressi…

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2026-043None
ODI 11728758 · 112,000 mi

The contact owns a 2019 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle slowed down and failed to properly shift gears. The contact shifted into neutral while stopping the vehicle. Additionally, the contact stated that the vehicle failed to accelerate as needed. The vehicle was driven to a dealer, where it was diagnosed with severe fluid leakage and torque converter shutter. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was noti…

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ODI 11730201

I was driving yesterday when my car began to shake at low RPMs. The traction control light came on steadily and the check engine light was blinking. I was unable to safely accelerate. I took it to my mechanic who tested spark plugs and coils, which he confirmed aren't the problem. He informed me that this is a common issue with the GM 6.2L engine, but mine isn't part of the recall. After checking online I see that this is exactly what many others are reporting and that there's an NHTSA investigation as well as a class action lawsuit tied to thi…

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ODI 11732598

The rear window exploded and shattered while sitting parked in front of my house.

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2026-05326V289000
ODI 11739110

Transmission stalling, hesitating, affecting engine performance and rpm's. broke down on highway. We replaced the transmission, now it's doing a similar problem and the mechanic says the engine is failing, cylinders issues. I've read up it's happening to many of the same year make and model. I spent 7k on a new transmission. Now a new engine??? ...frustrating! Please help

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ODI 11739846

The rear defroster malfunctioned and caused the rear glass to reach a high temperature, and it started raining outside, and it caused the rear glass to shatter. No known issues before? We come to this conclusion by looking at the black overheating marks on the glass after it shattered.

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ODI 11739942

When I first got this vehicle 2019 brand new off the lot the dealership in newark ohio had to completely rewire it. It took them a month to figure it out. I just replaced the transmission and now the engine is out. A piston rod snapped hit both sides an cracked the sides and the oil pan.

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2026-061None
ODI 11741842 · 154,206 mi

Odometer Fraud. The contact was in the process of purchasing a 2019 Chevrolet Surburban. It was discovered that there was a mileage discrepancy.  Contact stated the vehicle was a private dealer sale were they garage vehicles at 1524 Firestone Blvd. LA CA 90001. Contact stated vehicle was being sold with a milage of 69,430 but it was later discovered that Carfax reported vehicle mileage as 154,206.

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2026-076None
ODI 11750255 · 120,000 mi

The contact owns a 2019 Chevrolet Suburban. The contact stated that the middle row seat belts failed to retract, and the seat belts became inoperable. The contact had taken the vehicle to an independent mechanic and to two dealers, and the contact was informed that the seat belts could not be replaced because parts were no longer manufactured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

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ODI 11750421

Since December 2020, our Suburban has been in for seven extended, documented dealership repair events at Guaranty Chevrolet and Simpson Chevrolet of Garden Grove, totaling 192 cumulative days out of service and $47,560.86 in documented repair invoices , approximately 71% of what we paid for the vehicle. Those repairs have included a complete transmission replacement (58,861 miles), a recurrence of the same active-lifter defect only ten days later, an ignition coil failure, fuel injector and air conditioning failures, an oil pump failure, and, m…

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ODI 11752201 · 88,000 mi

The contact owns a 2019 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that while the brake pedal was depressed, the vehicle jerked abnormally. The contact stated that the vehicle jerked abnormally hard. No warning lights were illuminated. The vehicle was taken to three dealers, and the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replac…

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2026-081None
ODI 11759056 · 124,818 mi

The contact owns a 2019 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle was shaking with the check engine warning light illuminated. The contact pulled over and had the vehicle towed to the dealer. The dealer diagnosed a cylinder misfire and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 124,818.

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2026-09 (partial)1None
ODI 11765208

vehicle SUFFERED AN ENGINE FAILURE, which I believe is same problem as GM SUVs made from 2021 to 2024 for which recall exist . Engine that failed was 6.2L V8 / L87

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 283 reports

2022: 43 complaints · 2023: 83 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202261843
2023162683
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202212300
202312401

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentPower TrainEngineElectrical SystemSteeringSeat BeltsUnknown Or OtherService BrakesAir Bags
Power Train—
8
ODI 11297147 · 200 mi

STEERING DANGERIOUSLY STIFF, VEHICLE TAKES CONTROL AWAY FROM THE DRIVER VEHICLE WILL NOT TRAC STREIGHT, VEHICLE STALLS, LURCHES RUNS INTO OTHER VEHICLES ACCELERATOR PEDDLE TO SENSETIVE ENGINE UNRESPONSIVE DANGERIOUS

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ODI 11297148 · 800 mi

VEHICLE WILL NOT GO STREIGHT, CONSTANTLY DRIFTS LEFT AND RIGHT, TAKES CONTROL AWAY FROM DRIVER NEARLY RUNNING INTO PARKED CARS AND PEOPLE CAUSE MENTAL AND PHYSICAL FATIGUE AFTER A FEW MINUTES. VEHICLE ACCELERATOR PEDDLE ERRATICE, SENSETIVE THEN STIFF THEN NO RESPONSE RUNS INTO OTHER VEHICLES, ELECTRONIC GADGETS A DISTRACTION, POOR VISIBILITY WINDSHIELD CLUTTERED UP WITH ELECTRONICS. HAD TO STOP SUING VEHICEL AFTER 1000 MILES.

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ODI 11483229 · 98,000 mi

The contact called on behalf of his daughter who owns a 2019 Chevrolet Suburban. The contact stated that while his daughter was driving approximately 55 MPH, the vehicle began to shake and lost motive power. The driver pulled over to the side of the road and turned off the vehicle. The contact noticed that the check engine warning light was illuminated. The vehicle was towed to the dealer and the contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of …

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1
ODI 11753997

I bought this vehicle in August 202 from Bayway Chevrolet in Pearland, Texas. The vehicle is now at 101,703 miles. The vehicle is a 2019 Chevy Suburban LT with the 8L43 transmission. Approximately 1 year ago, we started to have issues with the electronic screens - both the dashboard and the radio screen. The screens freeze, change channels and displays without any buttons being pressed or the screen being touched. Due to cost, we have not had this repaired yet, however our usual mechanic has said that he sees this issue all the time in smar…

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3
ODI 11297147 · 200 mi

STEERING DANGERIOUSLY STIFF, VEHICLE TAKES CONTROL AWAY FROM THE DRIVER VEHICLE WILL NOT TRAC STREIGHT, VEHICLE STALLS, LURCHES RUNS INTO OTHER VEHICLES ACCELERATOR PEDDLE TO SENSETIVE ENGINE UNRESPONSIVE DANGERIOUS

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ODI 11297148 · 800 mi

VEHICLE WILL NOT GO STREIGHT, CONSTANTLY DRIFTS LEFT AND RIGHT, TAKES CONTROL AWAY FROM DRIVER NEARLY RUNNING INTO PARKED CARS AND PEOPLE CAUSE MENTAL AND PHYSICAL FATIGUE AFTER A FEW MINUTES. VEHICLE ACCELERATOR PEDDLE ERRATICE, SENSETIVE THEN STIFF THEN NO RESPONSE RUNS INTO OTHER VEHICLES, ELECTRONIC GADGETS A DISTRACTION, POOR VISIBILITY WINDSHIELD CLUTTERED UP WITH ELECTRONICS. HAD TO STOP SUING VEHICEL AFTER 1000 MILES.

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ODI 11714003

The suburban pulls to side. I got it into the service center and they tried to fix the alignment but when we got it back it still does it. So im not driving it til it gets a second opinion because its definitely not the alignment if it is still doing it. So I dont feel safe driving it with me or especially my kids in it.

Look up ODI 11714003 at NHTSA ↗

1
ODI 11750421

Since December 2020, our Suburban has been in for seven extended, documented dealership repair events at Guaranty Chevrolet and Simpson Chevrolet of Garden Grove, totaling 192 cumulative days out of service and $47,560.86 in documented repair invoices , approximately 71% of what we paid for the vehicle. Those repairs have included a complete transmission replacement (58,861 miles), a recurrence of the same active-lifter defect only ten days later, an ignition coil failure, fuel injector and air conditioning failures, an oil pump failure, and, m…

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1
ODI 11432648

the Service 4WD light is the following DTC’s set: SwitchCircuitsetintheTCM • P0700:TransmissionControlModuleRequestedMILIllumination • P2534:IgnitionOn/StartSwitchCircuitLowVoltagesetintheECM On the pdf i have that’s exactly what happend with me

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00
Engine
8
ODI 11297147 · 200 mi

STEERING DANGERIOUSLY STIFF, VEHICLE TAKES CONTROL AWAY FROM THE DRIVER VEHICLE WILL NOT TRAC STREIGHT, VEHICLE STALLS, LURCHES RUNS INTO OTHER VEHICLES ACCELERATOR PEDDLE TO SENSETIVE ENGINE UNRESPONSIVE DANGERIOUS

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ODI 11297148 · 800 mi

VEHICLE WILL NOT GO STREIGHT, CONSTANTLY DRIFTS LEFT AND RIGHT, TAKES CONTROL AWAY FROM DRIVER NEARLY RUNNING INTO PARKED CARS AND PEOPLE CAUSE MENTAL AND PHYSICAL FATIGUE AFTER A FEW MINUTES. VEHICLE ACCELERATOR PEDDLE ERRATICE, SENSETIVE THEN STIFF THEN NO RESPONSE RUNS INTO OTHER VEHICLES, ELECTRONIC GADGETS A DISTRACTION, POOR VISIBILITY WINDSHIELD CLUTTERED UP WITH ELECTRONICS. HAD TO STOP SUING VEHICEL AFTER 1000 MILES.

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ODI 11483229 · 98,000 mi

The contact called on behalf of his daughter who owns a 2019 Chevrolet Suburban. The contact stated that while his daughter was driving approximately 55 MPH, the vehicle began to shake and lost motive power. The driver pulled over to the side of the road and turned off the vehicle. The contact noticed that the check engine warning light was illuminated. The vehicle was towed to the dealer and the contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of …

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—
2
ODI 11241952 · 1,200 mi

DRIVING OUR NEWLY PURCHASED 4 WEEK OLD SUBURBAN DOWN I95. FOLLOWING A BATHROOM BREAK AT A REST STOP, WE LOADED UP IN THE CAR, STARTED IT VIA THE PUSH IGNITION AND DROVE DOWN THE ON RAMP ONTO THE HIGHWAY. WITHIN SECONDS, SMOKE BEGAN BILLOWING FROM THE HOOD. A FIRE UNDER THE HOOD ENSUED. WE WERE TRAVELING AT APPROXIMATELY 30-40MPH, WHEN THE SMOKE BECAME SUDDENLY HEAVY. WE PULLED OVER AND PARKED THE CAR ON THE SHOULDER AND ATTEMPTED TO TURN IT OFF. FOR 30-40 SECONDS, THE CAR WOULD NOT TURN OFF, RATHER, IT SHOOK AND SPUTTERED. WE EVACUATED T…

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ODI 11720007

Year: 2019 Make: GMC Model: Suburban Mileage: Approximately 125,000 miles (purchased under 90,000 miles) 1. Transmission Failure My vehicle is experiencing clear signs of transmission failure, including: •Hard downshifting/clunking •RPM fluctuations while cruising •Shuddering between approximately 30–50 mph •Vibrations while idling •Hesitation and irregular shifting These symptoms have progressively worsened and are consistent with widespread complaints I have found from other 2019 Suburban owners. This appears to be a known issue affecting mu…

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2
ODI 11297147 · 200 mi

STEERING DANGERIOUSLY STIFF, VEHICLE TAKES CONTROL AWAY FROM THE DRIVER VEHICLE WILL NOT TRAC STREIGHT, VEHICLE STALLS, LURCHES RUNS INTO OTHER VEHICLES ACCELERATOR PEDDLE TO SENSETIVE ENGINE UNRESPONSIVE DANGERIOUS

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ODI 11297148 · 800 mi

VEHICLE WILL NOT GO STREIGHT, CONSTANTLY DRIFTS LEFT AND RIGHT, TAKES CONTROL AWAY FROM DRIVER NEARLY RUNNING INTO PARKED CARS AND PEOPLE CAUSE MENTAL AND PHYSICAL FATIGUE AFTER A FEW MINUTES. VEHICLE ACCELERATOR PEDDLE ERRATICE, SENSETIVE THEN STIFF THEN NO RESPONSE RUNS INTO OTHER VEHICLES, ELECTRONIC GADGETS A DISTRACTION, POOR VISIBILITY WINDSHIELD CLUTTERED UP WITH ELECTRONICS. HAD TO STOP SUING VEHICEL AFTER 1000 MILES.

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1
ODI 11750421

Since December 2020, our Suburban has been in for seven extended, documented dealership repair events at Guaranty Chevrolet and Simpson Chevrolet of Garden Grove, totaling 192 cumulative days out of service and $47,560.86 in documented repair invoices , approximately 71% of what we paid for the vehicle. Those repairs have included a complete transmission replacement (58,861 miles), a recurrence of the same active-lifter defect only ten days later, an ignition coil failure, fuel injector and air conditioning failures, an oil pump failure, and, m…

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000
Electrical System
1
ODI 11753997

I bought this vehicle in August 202 from Bayway Chevrolet in Pearland, Texas. The vehicle is now at 101,703 miles. The vehicle is a 2019 Chevy Suburban LT with the 8L43 transmission. Approximately 1 year ago, we started to have issues with the electronic screens - both the dashboard and the radio screen. The screens freeze, change channels and displays without any buttons being pressed or the screen being touched. Due to cost, we have not had this repaired yet, however our usual mechanic has said that he sees this issue all the time in smar…

Look up ODI 11753997 at NHTSA ↗

2
ODI 11241952 · 1,200 mi

DRIVING OUR NEWLY PURCHASED 4 WEEK OLD SUBURBAN DOWN I95. FOLLOWING A BATHROOM BREAK AT A REST STOP, WE LOADED UP IN THE CAR, STARTED IT VIA THE PUSH IGNITION AND DROVE DOWN THE ON RAMP ONTO THE HIGHWAY. WITHIN SECONDS, SMOKE BEGAN BILLOWING FROM THE HOOD. A FIRE UNDER THE HOOD ENSUED. WE WERE TRAVELING AT APPROXIMATELY 30-40MPH, WHEN THE SMOKE BECAME SUDDENLY HEAVY. WE PULLED OVER AND PARKED THE CAR ON THE SHOULDER AND ATTEMPTED TO TURN IT OFF. FOR 30-40 SECONDS, THE CAR WOULD NOT TURN OFF, RATHER, IT SHOOK AND SPUTTERED. WE EVACUATED T…

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ODI 11720007

Year: 2019 Make: GMC Model: Suburban Mileage: Approximately 125,000 miles (purchased under 90,000 miles) 1. Transmission Failure My vehicle is experiencing clear signs of transmission failure, including: •Hard downshifting/clunking •RPM fluctuations while cruising •Shuddering between approximately 30–50 mph •Vibrations while idling •Hesitation and irregular shifting These symptoms have progressively worsened and are consistent with widespread complaints I have found from other 2019 Suburban owners. This appears to be a known issue affecting mu…

Look up ODI 11720007 at NHTSA ↗

—
1
ODI 11554756

We have suddenly experienced a problem with our 2019 Suburban, seemingly identical to a problem that plagued 2015 GM light trucks and SUVs (NHTSA campaign number: 18V586. GM's own number for this recall is 18289). At low speeds (typically parking lots, under 5 MPH), when turning, we intermittenly lose power steering. This is more common when switching directions rapidly such as during a parking maneuver. Simultaneously, headlights and interior lights intermittenly dim. The instrument cluster screen will display random warning messages (“ro…

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0000
Steering
3
ODI 11297147 · 200 mi

STEERING DANGERIOUSLY STIFF, VEHICLE TAKES CONTROL AWAY FROM THE DRIVER VEHICLE WILL NOT TRAC STREIGHT, VEHICLE STALLS, LURCHES RUNS INTO OTHER VEHICLES ACCELERATOR PEDDLE TO SENSETIVE ENGINE UNRESPONSIVE DANGERIOUS

Look up ODI 11297147 at NHTSA ↗

ODI 11297148 · 800 mi

VEHICLE WILL NOT GO STREIGHT, CONSTANTLY DRIFTS LEFT AND RIGHT, TAKES CONTROL AWAY FROM DRIVER NEARLY RUNNING INTO PARKED CARS AND PEOPLE CAUSE MENTAL AND PHYSICAL FATIGUE AFTER A FEW MINUTES. VEHICLE ACCELERATOR PEDDLE ERRATICE, SENSETIVE THEN STIFF THEN NO RESPONSE RUNS INTO OTHER VEHICLES, ELECTRONIC GADGETS A DISTRACTION, POOR VISIBILITY WINDSHIELD CLUTTERED UP WITH ELECTRONICS. HAD TO STOP SUING VEHICEL AFTER 1000 MILES.

Look up ODI 11297148 at NHTSA ↗

ODI 11714003

The suburban pulls to side. I got it into the service center and they tried to fix the alignment but when we got it back it still does it. So im not driving it til it gets a second opinion because its definitely not the alignment if it is still doing it. So I dont feel safe driving it with me or especially my kids in it.

Look up ODI 11714003 at NHTSA ↗

2
ODI 11297147 · 200 mi

STEERING DANGERIOUSLY STIFF, VEHICLE TAKES CONTROL AWAY FROM THE DRIVER VEHICLE WILL NOT TRAC STREIGHT, VEHICLE STALLS, LURCHES RUNS INTO OTHER VEHICLES ACCELERATOR PEDDLE TO SENSETIVE ENGINE UNRESPONSIVE DANGERIOUS

Look up ODI 11297147 at NHTSA ↗

ODI 11297148 · 800 mi

VEHICLE WILL NOT GO STREIGHT, CONSTANTLY DRIFTS LEFT AND RIGHT, TAKES CONTROL AWAY FROM DRIVER NEARLY RUNNING INTO PARKED CARS AND PEOPLE CAUSE MENTAL AND PHYSICAL FATIGUE AFTER A FEW MINUTES. VEHICLE ACCELERATOR PEDDLE ERRATICE, SENSETIVE THEN STIFF THEN NO RESPONSE RUNS INTO OTHER VEHICLES, ELECTRONIC GADGETS A DISTRACTION, POOR VISIBILITY WINDSHIELD CLUTTERED UP WITH ELECTRONICS. HAD TO STOP SUING VEHICEL AFTER 1000 MILES.

Look up ODI 11297148 at NHTSA ↗

1
ODI 11554756

We have suddenly experienced a problem with our 2019 Suburban, seemingly identical to a problem that plagued 2015 GM light trucks and SUVs (NHTSA campaign number: 18V586. GM's own number for this recall is 18289). At low speeds (typically parking lots, under 5 MPH), when turning, we intermittenly lose power steering. This is more common when switching directions rapidly such as during a parking maneuver. Simultaneously, headlights and interior lights intermittenly dim. The instrument cluster screen will display random warning messages (“ro…

Look up ODI 11554756 at NHTSA ↗

—0000
Seat Belts
1
ODI 11750421

Since December 2020, our Suburban has been in for seven extended, documented dealership repair events at Guaranty Chevrolet and Simpson Chevrolet of Garden Grove, totaling 192 cumulative days out of service and $47,560.86 in documented repair invoices , approximately 71% of what we paid for the vehicle. Those repairs have included a complete transmission replacement (58,861 miles), a recurrence of the same active-lifter defect only ten days later, an ignition coil failure, fuel injector and air conditioning failures, an oil pump failure, and, m…

Look up ODI 11750421 at NHTSA ↗

1
ODI 11750421

Since December 2020, our Suburban has been in for seven extended, documented dealership repair events at Guaranty Chevrolet and Simpson Chevrolet of Garden Grove, totaling 192 cumulative days out of service and $47,560.86 in documented repair invoices , approximately 71% of what we paid for the vehicle. Those repairs have included a complete transmission replacement (58,861 miles), a recurrence of the same active-lifter defect only ten days later, an ignition coil failure, fuel injector and air conditioning failures, an oil pump failure, and, m…

Look up ODI 11750421 at NHTSA ↗

00—
1
ODI 11287219 · 15,377 mi

SEATBELT WOULD NOT RELEASE AND I WAS STUCK IN DRIVER SEAT AND FORCED TO CUT THE SEAT BELT TO FREE MYSELF

Look up ODI 11287219 at NHTSA ↗

0
1
ODI 11553895

Received a safety restraint warning message. Took the vehicle into the dealership and we were told that the passenger side seatbelt and front airbag needed to be replaced. We had it fixed, however it cost us $1400. The dealership would not replace it at no cost, even though we are shortly out of the warranty period and only at 51k miles.

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Unknown Or Other
1
ODI 11432648

the Service 4WD light is the following DTC’s set: SwitchCircuitsetintheTCM • P0700:TransmissionControlModuleRequestedMILIllumination • P2534:IgnitionOn/StartSwitchCircuitLowVoltagesetintheECM On the pdf i have that’s exactly what happend with me

Look up ODI 11432648 at NHTSA ↗

000
1
ODI 11287219 · 15,377 mi

SEATBELT WOULD NOT RELEASE AND I WAS STUCK IN DRIVER SEAT AND FORCED TO CUT THE SEAT BELT TO FREE MYSELF

Look up ODI 11287219 at NHTSA ↗

—00
Service Brakes000000—0
Air Bags0000
1
ODI 11553895

Received a safety restraint warning message. Took the vehicle into the dealership and we were told that the passenger side seatbelt and front airbag needed to be replaced. We had it fixed, however it cost us $1400. The dealership would not replace it at no cost, even though we are shortly out of the warranty period and only at 51k miles.

Look up ODI 11553895 at NHTSA ↗

00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

15 mentions · 19.2% of complaints

Median mileage: 92,000 mi (10 usable records).

ODI 11343538 · 55,000 mi

TL* THE CONTACT OWNS A 2019 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK AND THE BRAKE PEDAL DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED TO THE RIGHT AND CRASHED INTO A BUILDING. THE CONTACT MENTIONED THAT AS THE FAILURE OCCURRED HE FORCEFULLY PRESSED THE BRAKE PEDAL TO NO AVAIL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE LEGS BUT MEDICAL ATTENTION DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. A POLICE REPORT WAS FILED, THE DALLAS POLICE DEPARTMENT WAS P…

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ODI 11483229 · 98,000 mi

The contact called on behalf of his daughter who owns a 2019 Chevrolet Suburban. The contact stated that while his daughter was driving approximately 55 MPH, the vehicle began to shake and lost motive power. The driver pulled over to the side of the road and turned off the vehicle. The contact noticed that the check engine warning light was illuminated. The vehicle was towed to the dealer and the contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of …

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ODI 11492883 · 70,000 mi

The contact's wife owns a 2019 Chevrolet Suburban. The contact stated while driving and exceeding 45 MPH, the vehicle was jerking with a loud grinding sound. The contact stated while driving at an undisclosed speed, the failure recurred, and the vehicle stalled. The contact stated that the vehicle was almost struck by a semi-truck. No warning lights were illuminated. The contact made a local dealer aware of the failure, but no appointments were available to be scheduled. The vehicle was not diagnosed or repaired. The manufacturer was made aware…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

11 mentions · 14.1% of complaints

Median mileage: 39,925 mi (4 usable records).

ODI 11297147 · 200 mi

STEERING DANGERIOUSLY STIFF, VEHICLE TAKES CONTROL AWAY FROM THE DRIVER VEHICLE WILL NOT TRAC STREIGHT, VEHICLE STALLS, LURCHES RUNS INTO OTHER VEHICLES ACCELERATOR PEDDLE TO SENSETIVE ENGINE UNRESPONSIVE DANGERIOUS

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ODI 11308560 · 9,850 mi

2019 CHEVROLET SUBURBAN 4X4. WHEN STARTING THE VEHICLE, THE TRANSMISSION SELECTOR IS IN THE PARK POSITION AND THE EMERGENCY BRAKE IS SET. ON MONDAY, FEBRUARY 10, 2019, I STARTED THE VEHICLE AND IT LURCHED FORWARD WHILE THE EMERGENCY BRAKE WAS SET AND THE VEHICLE WAS PARKED. ADDITIONALLY, MY FOOT WAS ON THE BRAKE PEDAL. THE VEHICLE WAS ON A SLIGHT INCLINE AND FACING FORWARD WHEN THIS HAPPENED.

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ODI 11467155

I turning left and accelerate when the truck jerked which felt like it move the whole truck and made a loud clunk. The jerk almost felt like we hit something in front of us. The truck immediately came to almost a complete stop in the middle of the road. When I tried to accelerate to get out to get out of the middle of the road because of oncoming traffic there was a load winding noise and the truck would barley move forward. We took it into a Chevy dealership and we told by a Chevy service technician that the transmissions torque converter ripp…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

7 mentions · 9.0% of complaints

Median mileage: 64,000 mi (3 usable records).

ODI 11297147 · 200 mi

STEERING DANGERIOUSLY STIFF, VEHICLE TAKES CONTROL AWAY FROM THE DRIVER VEHICLE WILL NOT TRAC STREIGHT, VEHICLE STALLS, LURCHES RUNS INTO OTHER VEHICLES ACCELERATOR PEDDLE TO SENSETIVE ENGINE UNRESPONSIVE DANGERIOUS

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ODI 11491273 · 64,000 mi

The contact owns a 2019 Chevrolet Suburban. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while pressing the accelerator pedal. The contact indicated that the RPM would increase but the vehicle would not respond as needed. The vehicle was towed to the local dealer who replaced the catalytic converter; however, after retrieving the vehicle, the failure recurred and the vehicle stalled while driving on the freeway. The vehicle was towed back to the dealer who diagnosed that the transmission was…

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ODI 11492883 · 70,000 mi

The contact's wife owns a 2019 Chevrolet Suburban. The contact stated while driving and exceeding 45 MPH, the vehicle was jerking with a loud grinding sound. The contact stated while driving at an undisclosed speed, the failure recurred, and the vehicle stalled. The contact stated that the vehicle was almost struck by a semi-truck. No warning lights were illuminated. The contact made a local dealer aware of the failure, but no appointments were available to be scheduled. The vehicle was not diagnosed or repaired. The manufacturer was made aware…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

5 mentions · 6.4% of complaints

Median mileage: 33,375 mi (4 usable records).

ODI 11308560 · 9,850 mi

2019 CHEVROLET SUBURBAN 4X4. WHEN STARTING THE VEHICLE, THE TRANSMISSION SELECTOR IS IN THE PARK POSITION AND THE EMERGENCY BRAKE IS SET. ON MONDAY, FEBRUARY 10, 2019, I STARTED THE VEHICLE AND IT LURCHED FORWARD WHILE THE EMERGENCY BRAKE WAS SET AND THE VEHICLE WAS PARKED. ADDITIONALLY, MY FOOT WAS ON THE BRAKE PEDAL. THE VEHICLE WAS ON A SLIGHT INCLINE AND FACING FORWARD WHEN THIS HAPPENED.

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ODI 11325089 · 11,750 mi

2019 CHEVROLET SUBURBAN. AFTER STARTING THE VEHICLE, WHEN I STEPPED ON THE BRAKE TO COME TO A STOP, I HEARD AND FELT A GRINDING IN THE BRAKE PEDAL AND THE PEDAL WAS A LITTLE "MUSHY" AS WELL WHEN COMING TO A STOP. THE INSTRUMENT CLUSTER DISPLAYED A WARNING WHICH SAID "SERVICE BRAKE ASSIST." THE VEHICLE WAS TAKEN TO MY LOCAL CHEVROLET DEALER WHO ADVISED THAT THEY ARE REPLACING THE BRAKE BOOSTER SENSOR. THIS INCIDENT HAPPENED EACH TIME I STEPPED ON THE BRAKE, WHETHER I WAS IN MY SUBDIVISION AT VERY LOW SPEED OR ON A FOUR LANE DIVIDED SECONDA…

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ODI 11343538 · 55,000 mi

TL* THE CONTACT OWNS A 2019 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK AND THE BRAKE PEDAL DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED TO THE RIGHT AND CRASHED INTO A BUILDING. THE CONTACT MENTIONED THAT AS THE FAILURE OCCURRED HE FORCEFULLY PRESSED THE BRAKE PEDAL TO NO AVAIL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE LEGS BUT MEDICAL ATTENTION DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. A POLICE REPORT WAS FILED, THE DALLAS POLICE DEPARTMENT WAS P…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Oil consumption or dilution

1 mentions · 1.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11752859

Oil pressure acting weird. We checked the oil and there were only 2 quarts of oil in truck. I just had an oil change 3 weeks ago. No oil leaks. Engine must be burning oil for some reason.

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Steering assistance concerns

1 mentions · 1.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11554756

We have suddenly experienced a problem with our 2019 Suburban, seemingly identical to a problem that plagued 2015 GM light trucks and SUVs (NHTSA campaign number: 18V586. GM's own number for this recall is 18289). At low speeds (typically parking lots, under 5 MPH), when turning, we intermittenly lose power steering. This is more common when switching directions rapidly such as during a parking maneuver. Simultaneously, headlights and interior lights intermittenly dim. The instrument cluster screen will display random warning messages (“ro…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b