Auto Recall Watch
U.S. public vehicle records

2023 Chevrolet SUBURBAN problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

125 owner complaints analyzed

3 distinct recall campaigns

47,000 mi median reported failure mileage

Scope: 2023 model year. Data updated: . 18 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 66 of 125 complaints (52.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting2217.6%
Braking behavior86.4%
Engine operation75.6%
Electrical and battery issues75.6%
Steering behavior75.6%
Fuel system concerns43.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
66
Power Train
16
Unknown Or Other
15
Electrical System
13
Engine And Engine Cooling
9
Fuel/Propulsion System
6
Structure:Body
5
Visibility/Wiper
5
Component breakdown data
CategoryCount
Engine66
Power Train16
Unknown Or Other15
Electrical System13
Engine And Engine Cooling9
Fuel/Propulsion System6
Structure:Body5
Visibility/Wiper5

Engine: 66; Power Train: 16; Unknown Or Other: 15; Electrical System: 13; Engine And Engine Cooling: 9; Fuel/Propulsion System: 6; Structure:Body: 5; Visibility/Wiper: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
5
50,000 to 74,999
4
75,000 to 99,999
0
100,000 to 149,999
5
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,9995
50,000 to 74,9994
75,000 to 99,9990
100,000 to 149,9995
150,000 and above0

Under 25,000: 4; 25,000 to 49,999: 5; 50,000 to 74,999: 4; 75,000 to 99,999: 0; 100,000 to 149,999: 5; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (5). 107 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2022
1
2023
10
2024
6
2025
62
2026
46
Complaints over time data
CategoryCount
20221
202310
20246
202562
202646

2022: 1; 2023: 10; 2024: 6; 2025: 62; 2026: 46

Pattern summary

Engine leads the component reports. Transmission and shifting appears in 22 complaint narratives. Braking behavior appears in 8 complaint narratives. Engine operation appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11515910 · 2023-04-07 (April 7, 2023)

The car shifted into neutral while I was driving. I was slowing down to stop at a traffic light when it happened.

Owner-reported narrative. Look up ODI 11515910 at NHTSA ↗

Owner report 11644222 · 2025-02-21 (February 21, 2025)

I was cruising at 45 - 50 mph and the vehicle went into NEUTRAL, shut off, would not restart, and would not shift into drive. I pulled into a Publix. I pressed the start /Stop button and the dash turned off. I turn pressed the brake and pressed the ignition button and the Suburban started up. Drove out of the parking lot and began accelerating when the vehicle shut off again. I could not restart the vehicle. I was able to coast into a gas station parking lot, but half of the vehicle was sticking out into the road. The vehicle would…

Owner-reported narrative. Look up ODI 11644222 at NHTSA ↗

Owner report 11541819 · 2023-08-31 (August 31, 2023)

The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately. The vehicle was taken to the dealer and was repaired. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed again; however, the vehicle accelerated and failed to stop. The contact also stated that the radio display screen failed to function. The manufacturer was made aware of the failure. The failure mileage was approximat…

Owner-reported narrative. 3,000 miles reported. Look up ODI 11541819 at NHTSA ↗

Owner report 11546032 · 2023-09-22 (September 22, 2023)

The contact owns a 2023 Chevrolet Suburban. The contact stated while driving at an undisclosed speed, the vehicle experienced phantom braking. Additionally, the windshield wipers were inoperable. On another occasion, while driving at approximately 70 MPH, the vehicle experienced phantom braking. There was no warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was a loss of communication with the control module, steering, gateway module, engine, body control module, and brakes. The dealer retri…

Owner-reported narrative. 15,000 miles reported. Look up ODI 11546032 at NHTSA ↗

Owner report 11527660 · 2023-06-19 (June 19, 2023)

Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication prior to the failure. After barely being able to get the vehicle into the brakedown lane, the vehicle would not restart. The electronics all worked, there were no warnings or indicator lights but the engine would not start despite multiple attempts by…

Owner-reported narrative. Look up ODI 11527660 at NHTSA ↗

Owner report 11637380 · 2025-01-21 (January 21, 2025)

The contact owns a 2023 Chevrolet Suburban. The contact stated while driving 70 MPH, the message to "Please Restart Engine" was displayed before the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to restart. The contact coasted the vehicle off to the shoulder before the vehicle was towed to the local dealer. The vehicle was taken to a dealer where it was diagnosed with engine failure. The vehicle was not repaired and remained in the possession of the dealer. The manufacturer was notified of the failure but…

Owner-reported narrative. 44,000 miles reported. Look up ODI 11637380 at NHTSA ↗

Owner report 11600163 · 2024-07-08 (July 8, 2024)

The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle lost electrical power, failing to display any information on the instrument panel; however, the vehicle still had motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the instrument panel control module needed to be reset. The vehicle was repaired, but the failure reoccurred. The manuf…

Owner-reported narrative. 2,000 miles reported. Look up ODI 11600163 at NHTSA ↗

Owner report 11643264 · 2025-02-17 (February 17, 2025)

I was driving on [XXX] in rural Montana (zero cell phone coverage) on [XXX] (freezing weather, snow packed roads). Without warning the suburban just shut down. It seemed to still have "power". interior lights worked ect. but the engine just died. I tried to pull mostly off of the road but I couldn't get it entirely off of the road because of the snow pushed off of the road by snow plows. I tried to restart the vehicle several times but it would not turn over. I assumed it was an electrical issue at the time. There was zero warning that t…

Owner-reported narrative. Look up ODI 11643264 at NHTSA ↗

Owner report 11528662 · 2023-06-24 (June 24, 2023)

There were no accidents or near accidents but the computer system was spitting out different problems and telling me that different system were needing service such as the ESC system, the steering wheel column l, collision traction , etc plus the engine light came on. Thus occurred on the 20th of June. I took it in for service and they said they fixed the problem but then while coming home on the 22nd the system started acting up again. Took it back to the dealership and they said the computer lost communication. They had to keep my vehicle bec…

Owner-reported narrative. Look up ODI 11528662 at NHTSA ↗

Owner report 11656195 · 2025-04-22 (April 22, 2025)

The 2023 suburban started shuttering on idle and loosing power on drive due to a misfire in bank 4, the fuel injector was changed, but the problem persisted. And now the dealer says that I need to change all 8 injectors. 2900 job on a car with 54000 miles. Crazy

Owner-reported narrative. Look up ODI 11656195 at NHTSA ↗

Owner report 11663403 · 2025-05-28 (May 28, 2025)

I was driving down the road at roughly 30 mph when my fuel tank dropped. The front fuel tank strap fell off and the bolt was gone. The fuel tank drug on the road, which prompted me to stop driving. There are scrapes on the front of the fuel tank and the strap was bent. This is a huge safety concern because had the fuel tank cracked or fell off completely this could have caused a fire. Had we been traveling at higher speeds, this could have been a very serious accident. The potential for gasoline or diesel to ignite was absolutely present. I…

Owner-reported narrative. Look up ODI 11663403 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

125 unique complaints in this selection. Analysis snapshot: 2026-09-30.

14.4%Usable mileage18 / 125 records
100.0%Valid incident date125 / 125 records
100.0%Valid filing date125 / 125 records
100.0%Ordered incident and filing dates125 / 125 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201020112012201320142015201620172018201920202021202220232024
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
00.0%

No examples available for this selection.

00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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Air Bags
5244.4%
ODI 10607892 · 72,000 mi

A CRACK APPEARED IN THE DASH ON THE CORNER OF THE AIRBAG! TWO MONTHS LATER ANOTHER CRACK APPEARED OVER THE INSTRUMENT PANEL. CURRENTLY THE ENTIRE CENTER PORTION OF THE DASH IS SINKING. OUR FEAR IS THIS WILL CAUSE AN AIRBAG MALFUNCTION OR IF THE AIRBAG DOES DEPLOY, THE ENTIRE CENTER PORTION OF THE DASH WILL BE THROWN INTO OUR FACE. I CONTACTED GM AND THEY AGREED TO PAY 60% TO HAVE A NEW DASH PUT IN. *TR

Look up ODI 10607892 at NHTSA ↗

6644.6%
ODI 10659969 · 55,000 mi

DASHBOARD CRACKED ABOVE INSTRUMENT PANEL AND AIRBAG. *TR

Look up ODI 10659969 at NHTSA ↗

2524.8%
ODI 10705732 · 31,637 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED AN UNKNOWN PLUG WAS LOOSE UNDER THE PASSENGERS SEAT. THE REPAIRS WERE MADE BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,637.

Look up ODI 10705732 at NHTSA ↗

2823.7%
ODI 10577243 · 36,000 mi

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A RIGHT TURN, THE BRAKES WOULD ERRONEOUSLY ACTIVATE CAUSING INDEPENDENT DECELERATION. THE CONTACT ALSO INDICATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE HORN HAD ALSO FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,000.

Look up ODI 10577243 at NHTSA ↗

1525.4%
ODI 10852003 · 47,000 mi

THE DASH WHERE THE AIRBAG CONNECTS HAS CRACKED. ANY TIME I SEARCH THE INTERNET FOR THIS ISSUE IT SEAMS A VERY HIGH MAJORITY HAVE THE SAME ISSUE.

Look up ODI 10852003 at NHTSA ↗

112.6%
ODI 10690897 · 36,000 mi

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE COMING TO A STOP IN TRAFFIC, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT SMOKE CAME OUT OF THE SIDE AIR BAGS, BUT THEY FAILED TO DEPLOY. THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MIL…

Look up ODI 10690897 at NHTSA ↗

62.7%
ODI 11040482 · 5,000 mi

THE VICHCLE CHEVROLET SUBURBAN LS 2016 I BOUGHT 6/26/2016 . AFTER 5,000 MILES AIR BAG LIGHT ON ALL THE TIME. THEN I WENT THE DEALER . THEY FIXED. AGAIN THE PROBLEM ACCRUE. THEY SENT AIR BAG RECAL NOTICE LETTER. THEN THEY FIXED. FOR WHILE IT WAS OK. THEN AGAIN THE AIRBAG LIGHT ON AND OFF LIKE THIS. THEN I WENT THE DEALER I SHOW THE PICTURE THE AIR BAG LIGHT IS ON ALL THE TIME. THEY SAID WE CAN NOT DO NOTHING. IF YOU WANT FIX YOU HAVE TO PAY. I TOLD THE WE BOUGHT BRAND NEW VICHCLE. I TOLD THEM YOU GUYS SOLD THE DEFECTED VICHCLE. SO THE CHARGED $1…

Look up ODI 11040482 at NHTSA ↗

42.8%
ODI 11155769 · 50,000 mi

THE AIRBAG LIGHT COMES ON WHEN DRIVING. ISSUES WITH AIRBAG WIRING UNDER SEAT. WIRING HARNESS IS ON BACK ORDER MEANING THIS IS A COMMON PROBLEM. GM SHOULD BE RECALLING AND TAKING CARE OF THESE ISSUES. WHEN ONE BUYS A 2017 SUBURBAN AND PAYING OVER $40K YOU DON'T EXPECT TO BE INVESTING MONEY TO BE FIXING SAFETY ISSUES.

Look up ODI 11155769 at NHTSA ↗

44.9%
ODI 11089761 · 4,700 mi

TL* THE CONTACT OWNS A 2018 CHEVROLET SUBURBAN. WHILE DRIVING 75 MPH, A VEHICLE CRASHED INTO A GUARDRAIL AND BOUNCED BACK ONTO THE ROADWAY. AS A RESULT, THE CONTACT CRASHED INTO THE FRONT OF THE VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS DAMAGED. THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT PASSENGER SUSTAINED SHOULDER AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER ALSO SUSTAINED HEAD INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT WHERE IT WAS AWAITING I…

Look up ODI 11089761 at NHTSA ↗

22.6%
ODI 11553895

Received a safety restraint warning message. Took the vehicle into the dealership and we were told that the passenger side seatbelt and front airbag needed to be replaced. We had it fixed, however it cost us $1400. The dealership would not replace it at no cost, even though we are shortly out of the warranty period and only at 51k miles.

Look up ODI 11553895 at NHTSA ↗

24.5%
ODI 11343883 · 1,500 mi

NONE OF THE AIRBAGS DID NOT DEPLOY DURING AN ACCIDENT. VEHICLE WAS MOVING FORWARD AND HIT ON THE DRIVERS SIDE FRONT QUARTER BY ANOTHER VEHICLE DOING APPROXIMATELY 45MPH. MY SUBURBAN WAS TURNING LEFT ONTO A HIGHWAY.

Look up ODI 11343883 at NHTSA ↗

63.0%
ODI 11416063 · 9,500 mi

I WAS INVOLVED IN A 40 MPH FRONTAL IMPACT COLLISION WITH ANOTHER VEHICLE. THE INITIAL IMPACT OCCURRED ON THE DRIVER SIDE FRONT CORNER OF THE VEHICLE. DURING THE INITIAL COLLISION ME HEAD SWUNG SIDEWAY STRIKING THE B POST WINDOW AREA AND KNOCKED ME UNCONSCIOUS FOR A SHORT TIME. I THEN T-BONED A TRUCK AND FINALLY CAME TO REST AGAINST ANOTHER VEHICLE. AT NO TIME DID MY AIRBAGS (FRONT OR SIDE) DEPLOY. NOR HAS MY VEHICLE EVEN REGISTERED THAT I WAS INVOLVED IN A COLLISION. I REQUIRED MEDICAL ATTENTION AND WAS TRANSPORT TO THE HOSPITAL. AFTER E…

Look up ODI 11416063 at NHTSA ↗

43.3%
ODI 11510032

The contact owned a 2022 Chevrolet Suburban. The contact stated while his wife was driving at approximately 30 MPH she crashed into another vehicle striking the driver's side door of the other vehicle, which then crashed into another vehicle in the rear having been redirected from the force of the impact. The vehicle had been moved in the same direction that the wife's vehicle was traveling. The vehicle that the wife had crashed into had run a stop sign. The contact stated that all the front air bags deployed, however, the wife told him that th…

Look up ODI 11510032 at NHTSA ↗

21.6%
ODI 11523330

Vehicle was purchased new, has 2900 miles on it. The service safety restraint system light came on. I know this has been on going issue in past on these vehicles and want it reported and documented.

Look up ODI 11523330 at NHTSA ↗

12.4%
ODI 11666254

Since purchasing the vehicle on September 27, 2024, I have experienced a series of troubling issues that raise serious concerns about its design, manufacturing, and overall safety, including: Airbag system malfunction: My airbags were nonfunctional for over a month. Tire-related issues: Required full replacement of the initial set of tires. Persistent alignment problems Bluetooth audio problems: Poor quality and connectivity with multiple phones, resolved only after a service visit in May 2025. Defective seat frame: Rear passenger-sid…

Look up ODI 11666254 at NHTSA ↗

Service Brakes
21.7%
ODI 10760697 · 74,407 mi

8-10-15 DRIVING ABOUT 35 MPH WITHOUT WARNING VEHICLE COMPLETELY SHUT DOWN. NO POWER STEERING OR BRAKES. WAS ABLE TO PULL OFF ROAD WITH DIFFICULTY BUT SAFELY. CHECK ENGINE LIGHT CAME ON. WAS ABLE TO START AFTER A MINUTE AND DROVE IMMEDIATELY TO JACK WILLIAMS CHEVROLET IN ST. AUGUSTINE FLA. THEY DIAGNOSED A BATTERY THAT NEEDED TO BE REPLACED (NO INDICATION OF CHECK ENGINE CODE ON RECEIPT JUST BATTERY TESTED AND NEEDED TO BE REPLACED) DROVE FOR A WEEK WITH NO PROBLEM THEN LEFT FOR MY HOME IN PENNSYLVANIA. IN VIRGINIA AFTER REFUELING AND ABOUT READ…

Look up ODI 10760697 at NHTSA ↗

53.4%
ODI 10512842 · 40,000 mi

I HAVE NOTICED THAT WHEN DECELERATING & APPLYING MY BRAKES WHEN APPROACHING A STOP THAT MY VEHICLE ACTUALLY WILL ACCELERATE ALL OF THE SUDDEN. THIS HAS HAPPENED ON SEVERAL OCCASIONS, NOT ALWAYS, BUT ENOUGH FOR ME TO BE CONCERNED. MY DAUGHTER ALSO EXPERIENCED THIS SUDDEN ACCELERATION WHEN SHE WAS DRIVING MY SUBURBAN. SHE, LIKE ME, SAID IT HAPPENED WHEN SHE WAS APPROACHING A STOP SIGN AND WAS APPLYING BRAKE PRESSURE. THIS SHOULD BE INVESTIGATED. *TR

Look up ODI 10512842 at NHTSA ↗

33.0%
ODI 10822637 · 103,000 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE DRIVING 45 MPH, THE RADIO AND DASHBOARD LIGHTS BLINKED OFF AND ON AND THE DOORS LOCKED AND UNLOCKED CONTINUOUSLY. THE CONTACT ALSO STATED THAT THE ENGINE WAS ACTING LIKE IT WAS STALLING. THE CONTACT STATED THAT THE ABS WORKED INTERMITTENTLY. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND SHUT IT OFF. WHEN THE VEHICLE WAS RESTARTED, THE ENGINE REVVED HIGHLY AS IF IT WERE IN NEUTRAL. UPON TAKING OFF, THE VEHICLE HESITATED AS IF IT WOULD STALL AGAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER. TH…

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86.8%
ODI 10553263 · 2,000 mi

WHEN BRAKING OR SLOWING DOWN THIS SUBURBAN ACTS LIKE IT WANTS TO KEEP GOING, LIKE A JERKING MOTION FORWARD AND BACK, MAKING THE STOP HARD, AS IF IT IS TRYING TO ACCELERATE AND BRAKE AT THE VERY SAME TIME, BECAUSE THE RPMS ARE CONSTANTLY MOVING UP AND DOWN SWITCHING FROM V4 TO V8 MODE. GOING DOWN HILLS AND GOING UP AN SHORT INCLINES THE VEHICLE DOES THE SAME JERKING MOTION, FORWARD AND BACK UNTIL I COME TO A COMPLETE STOP. WHEN TAKING OFF AND KEEPING A LOW SPEED UNDER 35 MPH THE VEHICLE CANNOT MAINTAIN THE SPEED, IT ACTS LIKE IT WANTS TO STOP ( …

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35.1%
ODI 10717602 · 12,000 mi

EMERGENCY BRAKE PEDAL IS THE PROBLEM. IT IS MOUNTED TOOOOO HIGH, CLOSE TO THE BOTTOM OF DASH- BOARD AND TOOOO FAR TO THE LEFT. IT MAKES IT VERY, VERY DIFFICULT TO GET THE PROPER LEVERAGE TO APPLY, ESPECIALLY IF WEARING BOOTS OR WORK SHOES. WHEN I ENGAGED IT THAT TIME MY ANKLE "POPPED". AT FIRST, THE LOUD NOISE CAUSED ME TO THINK IT CRACKED. IT TURNED OUT THAT THE PERONEAL TENDON HAD SLIPPED OUT OF IT'S ANKLE GROOVE & THE SUPPORTING LIGAMENT WAS NOW STRETCHED & UNABLE TO PROPERLY SUPPORT THE TENDONS & ANKLE. I'VE BEEN GETTING TREATMENT SINCE…

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14934.8%
ODI 10766460 · 3,000 mi

\THE ACCELERATOR PEDAL AND BRAKE PEDAL ARE SEPARATED BY 1-1/4 INCHES. AT REST, THE BRAKE PEDAL IS ABOUT 1/2 INCH HIGHER THAN THE ACCELERATOR PEDAL. WHEN DEPRESSED, THE BRAKE PEDAL IS 1 INCH LOWER. IT IS VERY EASY TO MOVE YOUR RIGHT FOOT FROM THE ACCELERATOR TO DEPRESS THE BRAKES AND NOT BE FAR ENOUGH OVER TO AVOID ALSO DEPRESSING THE ACCELERATOR AT THE SAME TIME. THERE IS 4 INCHES OF SPACE BETWEEN THE ACCELERATOR PEDAL AND SIDE OF THE CAR BODY ON THE RIGHT SIDE. THIS IS PLENTY OF ROOM TO RELOCATE THE ACCELERATOR PEDAL TO THE RIGHT, PERHAPS SO…

Look up ODI 10766460 at NHTSA ↗

7835.5%
ODI 10965728 · 14,000 mi

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

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4129.1%
ODI 11118804 · 53,333 mi

FRONT PASSENGER BRAKE PAD WEARING OUT UNEVENLY. THE INSIDE PAD IS 6MM DIFFERENT FROM THE OTHER 3 PADS. VERY DANGEROUS BRAKES WORE OUT IN 4 MONTHS. NOW BRAKES ARE SQUEAKING TERRIBLY WHILE DRIVING. STOPPING EFFORT HAS INCREASED AND FEELS UNSAFE

Look up ODI 11118804 at NHTSA ↗

1214.8%
ODI 11279550

TL* THE CONTACT OWNS A 2018 CHEVROLET SUBURBAN. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT SPOKE WITH SCHUMACHER CHEVROLET OF DENVILLE (281 US-46 E, DENVILLE, NJ 07834, [phone removed]) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT SHE SHOULD NOT PLACE THE VEHICLE INTO 4-WHEEL DRIVE UNTIL THE REMEDY WAS FOUND. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONF…

Look up ODI 11279550 at NHTSA ↗

33.8%
ODI 11325089 · 11,750 mi

2019 CHEVROLET SUBURBAN. AFTER STARTING THE VEHICLE, WHEN I STEPPED ON THE BRAKE TO COME TO A STOP, I HEARD AND FELT A GRINDING IN THE BRAKE PEDAL AND THE PEDAL WAS A LITTLE "MUSHY" AS WELL WHEN COMING TO A STOP. THE INSTRUMENT CLUSTER DISPLAYED A WARNING WHICH SAID "SERVICE BRAKE ASSIST." THE VEHICLE WAS TAKEN TO MY LOCAL CHEVROLET DEALER WHO ADVISED THAT THEY ARE REPLACING THE BRAKE BOOSTER SENSOR. THIS INCIDENT HAPPENED EACH TIME I STEPPED ON THE BRAKE, WHETHER I WAS IN MY SUBDIVISION AT VERY LOW SPEED OR ON A FOUR LANE DIVIDED SECONDA…

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36.8%
ODI 11433233

Have had starter problems since we purchased the vehicle. Starter intermittently loudly grinds when pressed 2-3 times a week and won’t start. Dealership could repeat problem once, but never fixed it. Took vehicle in at least half a dozen times. Never fixed. Car also makes an odd humming when gas is applied. This week, car started and died after driving a foot. Then car wouldn’t start at all. Brakes stiffened up and wouldn’t compress without substantial effort. Everything resolved on its own within 30 minutes. But the very next day, pulled inti …

Look up ODI 11433233 at NHTSA ↗

84.0%
ODI 11463392

While driving, I received a notice identifying a problem with the ESC system and that there was a brake system failure. I have received an advanced diagnostics alert about the antilock braking system. the vehicle was difficult to stop and required excessive pressure on the brake pedal.

Look up ODI 11463392 at NHTSA ↗

21.6%
ODI 11645877

I WAS DRIVING HOME AT HIGHWAY, I HEAR NOISE SCRAPPING NOISE FROM UNEVEN PAVEMENT AND ROLL OVER SPEED BUMP AND A PIECE OF METAL LIKE U SHAPE FELT OFF. WHEN I GET HOME, INSPECTED I SAW MY VEHICLE FUEL TANK HAGGING ON ONE SIDE. FOR SAFETY TO PREVENT TANK TO FELT OFF I HAVE TO GET A STRAP TO SECURE IT THE TANK TO THE FRANME .

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43.2%
ODI 11564444

The power steering on the vehicle had failed on December 10th, 2023. The sign was displayed on the dashboard for the vehicle. The vehicle was taken to Sunrise Chevy and stayed with them for a month for repair and they have been unable to repair the issue. They said the rack and pinion had gone bad on this brand new car. This is very dangerous as the safety of myself as well as others on the road are compromised due to faulty steering problems.

Look up ODI 11564444 at NHTSA ↗

511.9%
ODI 11645479

The check engine light came on at 14k miles indicating there was an emissions error. The brakes squeal and have had to be replaced 3 times since the original purchase in March of 2024. After the third replacement of brakes they still squeal. Even if the car is not braking it makes the noise. The radio shuts on and off constantly. Chevy reported they are aware of the issue but there is no fix at this time. The dealerships reset the radio but the issue persists. I’ve had to park the car because I’m afraid the brake issue is much more than th…

Look up ODI 11645479 at NHTSA ↗

Engine
65.1%
ODI 10563224 · 33,000 mi

SERVICE LIGHTS CAME ON - STABILITRAK SERVICE NEEDED. ENGINE LIGHT CAME ON. CAR WENT INTO REDUCED POWER MODE. ENGINE STARTED TO "SPUTTER". TOOK CAR IN FOR SERVICE AT GM DEALER. THEY NEED TO REPLACE THE THROTTLE BODY AND SENSOR. THIS PROBLEM IS REPORTED ALL OVER THE INTERNET WITH GM TRUCKS AND SUV'S. OBVIOUSLY THERE IS A MANUFACTURERS DEFECT. GM IS NOT COVERING THE PROBLEM OR FIXING IT AT THEIR COST. $600.00 TO FIX. *TR

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106.8%
ODI 10615532 · 1,000 mi

THE ACCELERATOR HESITATES WHEN PRESSED. THE CAR DOES NOT MOVE AND WILL THEN ACCELERATE RAPIDLY WHEN AT A STOP AND TRYING TO ACCELERATE THROUGH INTERSECTIONS. DEALER COULD NOT DUPLICATE FOR REPAIRS. RECURRING ISSUE. ALSO HAS A POPPING OR CLUNKING NOISE IN BACK PASSENGER SIDE. DEALER HAS DUPLICATED BUT NOT REPAIRED. *TR

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1211.9%
ODI 10459983 · 8,628 mi

WENT TO PUT MY SHOES ON AND I SAW THAT MY FRONT END OF MY TRUCK WAS ON FIRE .IT HAD BEEN 15 HOURS SINCE I HAD DRIVEN THE TRUCK . THERE WERE FLAMES COMING OUT OF THE FRONT PASSAGNER SIDE ON THE GRILL. AND ENGULFED THE FRONT END OF MY TRUCK. *TR

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1613.6%
ODI 10721470 · 32,000 mi

TRAVELING IN THE RIGHT LANE OF A FOUR LANE HIGHWAY. MANEUVERED INTO THE LEFT LANE AND ACCELERATED UNDER FULL THROTTLE TO PASS ANOTHER VEHICLE. AFTER MOVING BACK INTO THE RIGHT HAND LANE AND RELEASING THE ACCELERATOR PEDAL THE VEHICLE CONTINUED TO ACCELERATE. DEPRESSED ACCELERATOR PEDAL SEVERAL TIMES THROUGH ITS FULL RANGE OF MOTION TO ENSURE THAT IT WAS OPERATING FREELY BUT THAT RESULTED IN NO CHANGE. VEHICLE DID NOT RESPOND TO ACCELERATOR PEDAL INPUT CHANGED. SEEMED TO BE STUCK AT WIDE OPEN THROTTLE. APPLIED FULL BRAKE PRESSURE AS HARD AS POSS…

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11.7%
ODI 11287637 · 124,000 mi

OIL CONSUMPTION DUE TO AMF MODULE CAUSES LOSS OF OIL.

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399.1%
ODI 10669162 · 1,400 mi

THE VEHICLE COMPLETELY STALLS AND LOSES ALL POWER. IT USUALLY HAPPENS WHEN YOU RUN THE VEHICLE ON THE HIGHWAY AND HAVE TO COME TO A STOP AFTER EXITING. IN MY CASE I DROVE THE VEHICLE FOR AN HOUR AND HALF AND EXITED THE EXPRESS WAY. ONCE, I EXITED AND SLOWED DOWN TO COME TO A COMPLETE STOP THE ENGINE STARTS TO RUN ROUGH AND JUST BEFORE YOU COMPLETELY STOP IT STALLS OUT. THIS HAS HAPPENED AT LEAST SEVNE TIMES ON A 1400 MILE TRIP. IT EVEN HAPPENS WHEN YOU COME TO A STOP BEHIND OTHER CARS. YOU CAN PUT IT IN PARK OR NEUTRAL AND THE VEHICL…

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2712.3%
ODI 10914447 · 10,500 mi

WHILE DRIVING VEHICLE GOES INTO "ENGINE POWER IS REDUCED MODE" PREVENTING ANY ACCELARATION. ONCE YOU TAP THE BRAKES - THAT IS YOUR NEW MAXIMUM SPEED. IF GOING UP AN INCLINE AND YOU SLOW DOWN - NEW MAXIMUM SPEED. THE VEHICLE WILL NOT ACCELERATE. TO MAKE A LEFT TURN - THE VEHICLE HAS TO BE RESTARTED BEFORE THERE IS ANY SORT OF POWER/ACCELERATION TO CROSS THE ROAD. A VERY DANGEROUS SITUATION ESPECIALLY IF YOU CANNOT EASILY PULL TO THE RIGHT SIDE OF THE ROAD OUT OF HARMS WAY. THIS HAS HAPPENED 3 TIMES WITH A BRAND NEW 2016 CHEVY SUBURBAN. RES…

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2517.7%
ODI 11280275 · 9,400 mi

THIS VEHICLE KEEPS HAVING KEY FOB, ELECTRICAL ISSUES, TIRE SERVICE MAINTENANCE ISSUES, AND NOW ENGINE ISSUES RELATED TO THE KEY FOB. THE KEY FOB KEEPS SAYING IT IS NOT DETECTED. RECENTLY, WHILE DRIVING ON ROAD AT ABOUT 48 MPH, KEY FOB NOTIFICATION CAME ON DASHBOARD SAYING KEY FOB WAS NOT DETECTED, ENGINE SHUT OFF AND CAR HAD TO BE RESTARTED AGAIN USING FOB BOX INSIDE GLOVE COMPARTMENT, THIS WAS PARTICULARLY ALARMING. THE KEY FOB HAS HAD BATTERIES REPLACED AND THEY WORK BECAUSE THE CAR WILL REMOTE START AND HAVE TRIED BATTERIES IN OTHER ITEMS…

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1822.2%
ODI 11163327 · 6,500 mi

CHECK ENGINE LIGHT AND MISS FIRING. FAULTY FUEL INJECTOR ON CYLINDER #1.

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2633.3%
ODI 11241952 · 1,200 mi

DRIVING OUR NEWLY PURCHASED 4 WEEK OLD SUBURBAN DOWN I95. FOLLOWING A BATHROOM BREAK AT A REST STOP, WE LOADED UP IN THE CAR, STARTED IT VIA THE PUSH IGNITION AND DROVE DOWN THE ON RAMP ONTO THE HIGHWAY. WITHIN SECONDS, SMOKE BEGAN BILLOWING FROM THE HOOD. A FIRE UNDER THE HOOD ENSUED. WE WERE TRAVELING AT APPROXIMATELY 30-40MPH, WHEN THE SMOKE BECAME SUDDENLY HEAVY. WE PULLED OVER AND PARKED THE CAR ON THE SHOULDER AND ATTEMPTED TO TURN IT OFF. FOR 30-40 SECONDS, THE CAR WOULD NOT TURN OFF, RATHER, IT SHOOK AND SPUTTERED. WE EVACUATED T…

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1738.6%
ODI 11514201

The water pump burst without any warning.

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8643.4%
ODI 11418519 · 6,600 mi

The contact owns a 2021 Chevrolet Suburban. The contact stated while driving approximately 75-80 mph, the lifter collapsed and the contact heard the engine rattling. The contact pulled over and contacted the manufacturer, who provided a tow to the dealer. The dealer diagnosed the vehicle with a bent push rod and that the lifter had collapsed. The contact related the failure to the Technical Service Bulletin number: PIP5776C. The vehicle was repaired. The failure mileage was 6,600.

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6149.6%
ODI 11511738

2022 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARD TO ENGINE STALLING, ILLUMINATED AIR BAG LIGHT AND LOUD RATTLING SOUND COMING FROM THE ENGINE.

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6652.8%
ODI 11515910

The car shifted into neutral while I was driving. I was slowing down to stop at a traffic light when it happened.

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2252.4%
ODI 11622888

While driving in the left lane of a two lane highway at highway speed of approx 65-70 mph the engine shut down. The instrument cluster said to “Press button to start engine”. I had no power. There was no throttle response. Luckily I was on a slight decline and was able to safely change lanes by coasting into the right lane then the shoulder. I was able to put the vehicle into park. The vehicle did restart. I took the vehicle to a Chevrolet dealer and was immediately told that there was an internal engine failure. I could have been rear ended or…

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Unknown Or Other
4639.3%
ODI 10704626

ELECTRICAL IS DASH IS CAUSING THE RADIO TO MESS UP. IT SWITCHES FROM RADIO TO USB TO CD TO AUX, WILL NOT STAY ON JUST ONE OF THEM MAKING LISTENING TO RADIO NOT POSSIBLE. THE AIR BAG LIGHT STAYS ON WITH A MESSAGE SAYING CHECK AIR BAG. THE TIRE MONITOR LIGHT STAYS ON AND DON'T KNOW WHY. ALSO THE ABS LIGHT COMES ON RANDOMLY, HAD THIS CHECKED OUT AND IT WOULDN'T GIVE THEM A CODE SO CHEVY COULDN'T FIX IT WHILE UNDER WARRANTY. THIS IS A LOT GOING AND WOULD LOVE FOR IT BE FIXED. I ALSO SEEN THAT STARTING IN 2011 THERE IS RECALLS ON THIS VEHICLE FOR EL…

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4631.1%
ODI 10744498 · 50,000 mi

I BOUGHT A GM CERTIFIED SUBURBAN AND LESS THAN TWO WEEKS LATER THE DASHBOARD CRACKED BEHIND THE AIRBAG. I CALLED THE DEALER AND GM AND ALERTED THEM TO THE PROBLEM AND TOLD THEM I FELT UNSAFE DRIVING THE VEHICLE WITH MY CHILDREN IN THE VEHICLE. I FEEL THAT IF THAT AIRBAG DEPLOYS IT COULD SEND THAT SHARP PIECE OF BROKEN PLASTIC FLYING THROUGH MY CAR. THEY WILL NOT FIX THE DASHBOARD WITHOUT ME PAYING FOR IT AND SAID IT IS NOT A COMMON COMPLAINT PEOPLE ARE HAVING. HOWEVER, EVERYONE I HAVE TALKED TO WITH A SUBURBAN, TAHOE, OR PICK UP TRUCK BETW…

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3837.6%
ODI 10863068 · 50,000 mi

DASHBOARD HAS CRACKED. VEHICLE WAS STATIONARY. I'M CONCERNED THAT IN THE EVENT OF AN ACCIDENT, SHARP PLASTIC PIECES COULD BE DANGEROUS.

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4538.1%
ODI 10855245 · 40,000 mi

THE DASHBOARD ON MY 2013 SUBURBAN, JUST OUT OF FACTORY WARRANTY WITH 40K MILES, SPONTANEOUSLY CRACKED WHILE THE VEHICLE WAS PARKED. THIS CRACK COULD POTENTIALLY AFFECT THE FUNCTION AND/OR SAFETY OF THE AIRBAG IN THE CASE OF AN ACCIDENT OR DEPLOYMENT. I CONTACTED GM AND THEY CLAIM TO KNOW NOTHING ABOUT THIS ISSUE AND DENY THERE IS A PRODUCT DEFECT. I HAVE SINCE FOUND MANY OTHERS ONLINE WITH THE SAME PROBLEM, SOME OF WHOM HAVE FILED LEGAL ACTION AGAINST GM FOR THE SAME ISSUE. THERE IS ALSO A FACEBOOK PAGE WITH OVER 3200 MEMBERS WITH THE SAME PROB…

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1728.8%
ODI 10720985

THE RECIRCULATING AIR SWITCH WILL NOT STAY "ON" THE WAY THE REAR A/C DOES, THE WAY THE CRUISE CONTROL DOES, THE WAY ALMOST EVERY OTHER SWITCH IN THE [XXX] TRUCK DOES. IT GOES OFF EVERY TIME YOU SHUT DOWN AND ALSO OTHER TIMES. IT IS LOCATED ON THE PASSENGER SIDE WITH A ITSY-BITSY IDIOT LIGHT THAT IS DIFFICULT TO SEE ESP. ON SUNNY DAYS SOOOOO OUT OF SIGHT=OUT OF MIND= ALWAYS BEING FORGOTTEN TO TURN BACK ON=ALWAYS BREATHING CANCER CAUSING DIESEL FUMES. THIS CLIMATE CONTROL IS THE WORLD'S WORST. THIS IS MY 8TH SUBURBAN & FIRST TIME FOR THIS. I…

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5312.4%
ODI 10779620 · 11,500 mi

WHILE BRAKING AT A LOW SPEEDS (20-25 MPH) MY TRUCK SURGED FORWARD. THIS SUDDEN ACCELERATION IN SPEED HAS CAUSED TWO (2) ACCIDENTS.

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2611.8%
ODI 10822503 · 2,000 mi

WHEN DRIVING MY NEW 2016 CHEVROLET SUBURBAN, I AM EXPERIENCING A BOOMING/ TUNNELING NOISE BETWEEN THE SPEEDS OF 45 MPH AND 60 MPH AND EXPERIENCING PRESSURE IN MY EARS FROM SOME SORT OF PRESSURE CREATED IN THE VEHICLES CABIN. THE PRESSURE IS VERY UNCOMFORTABLE. DEALER DOES CAN NOT GET DIRECTION FROM GM ON HOW TO ADDRESS THE ISSUE.

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1812.8%
ODI 10970627 · 453 mi

PRESSURE IN CABIN FELT STRONGLY IN EARS AT SPEEDS BELOW 40 MPH (CITY). WE HAVE HAD THIS PROBLEM FIRST ON A 2015 SUBURBAN, THEN A 2017 SUBURBAN PURCHASED BY OUR OFFICE LAST DECEMBER, AND NOW ON THE SECOND SUBURBAN PURCHASED MARCH 2017. WHILE DRIVING IN CITY, PARTICULARLY OVER SLIGHTLY BUMPY ROADS, CABIN PRESSURE IS VERY STRONG AND PAINFUL TO THE EARS.

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1012.3%
ODI 11301115

THE VEHICLE MANUFACTURER FAILED TO PROVIDE THE FEDERAL SAFETY STANDARDS STICKER AND DMV WILL NOT PROVIDE ME WITH MY REGISTRATION TO OPERATE MY SUV

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45.1%
ODI 11287219 · 15,377 mi

SEATBELT WOULD NOT RELEASE AND I WAS STUCK IN DRIVER SEAT AND FORCED TO CUT THE SEAT BELT TO FREE MYSELF

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49.1%
ODI 11696536

The transmission is not shifting appropriately from 2nd to 3rd 3rd to 4th. There is a huge whining noise when it reaches the end before shifts. There is known issues in the 2020 suburban and this vehicle was never recalled for similar issues.

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136.6%
ODI 11407855 · 361 mi

WE WERE STOPPED AT A RED LIGHT ON FLORIDA STATE ROAD 54 TURN LANE TO GO ON US 75 WHEN THE OTHER CAR REAR ENDED US AND DROVE US INTO THE CAR IN FRONT OF US. NO AIR BAGS DEPLOYED. FLORIDA HIGHWAY PATROL CRASH NUMBER 88482185. WE ONLY HAD THE VEHICLE FOR 10 DAYS.

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108.1%
ODI 11447863

I was driving on the interstate and my sunroof exploded. There were few cars around me and I was not under a bridge. I did not see anything coming at the car or see anything drop or fall behind us. Just heard a lot exploding noise.

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1512.0%
ODI 11527660

Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication prior to the failure. After barely being able to get the vehicle into the brakedown lane, the vehicle would not restart. The electronics all worked, there were no warnings or indicator lights but the engine would not start despite multiple attempts by…

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24.8%
ODI 11735323

The glass of the front movable sun roof shattered. The glass shattered while driving on hwy 89 in Wyoming with no traffic or no identifiable reason for the event. While some glass was saved most of it blew out when is shattered. The problem has not been reproduced or confirmed by the dealer. The dealer blames a flying rock or other object impacting the glass even though no vehicles or source of incident impact was perceived. No one was interested in taking a report. There was a build up of pressure inside the vehicle prior to the blow out o…

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Electrical System
76.0%
ODI 10610174 · 46,000 mi

CRACK DASHBOARD IN THE AIRBAG CORNER, TWO DAYS AFTER ONE MORE IN THE MIDDLE THE STEERING WHEEL. *TR

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85.4%
ODI 10490235 · 48,000 mi

1.)WHEN WE WERE DRIVING THRU THE MOUNTAINS OUR ELECTRICAL SYSTEM STARTED TO GO HAYWIRE AND THE LIGHTS STARTED GOING IN AND OUT AND THE IGNITION STARTED TO ACT UP CAR TURNED OFF A FEW TIMES WE HAD TO RESTART IT WHEN WE BROUGHT IT TO THE DEALERSHIP TO GET CHECKED OUT THEY SAID THERE WAS COINS IN THE RADIO. 2.) THE DEFROSTERS FOR THE FRONT WINDSHIELD DOESN'T DEFROST THE WINDOW AT ALL WHEN DRIVING IN COLD DAYS THE WHOLE WINDOW FOGS UP AND FREEZES MAKING VISIBILITY TO NONE AND WE HAVE TO STOP WIPE DOWN THE WIND SHIELD AND DRIVE AGAIN FOR TEN MIN…

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109.9%
ODI 10459983 · 8,628 mi

WENT TO PUT MY SHOES ON AND I SAW THAT MY FRONT END OF MY TRUCK WAS ON FIRE .IT HAD BEEN 15 HOURS SINCE I HAD DRIVEN THE TRUCK . THERE WERE FLAMES COMING OUT OF THE FRONT PASSAGNER SIDE ON THE GRILL. AND ENGULFED THE FRONT END OF MY TRUCK. *TR

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1411.9%
ODI 10577243 · 36,000 mi

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A RIGHT TURN, THE BRAKES WOULD ERRONEOUSLY ACTIVATE CAUSING INDEPENDENT DECELERATION. THE CONTACT ALSO INDICATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE HORN HAD ALSO FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,000.

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711.9%
ODI 10705914

TL* THE CONTACT OWNS A 2014 CHEVROLET SUBURBAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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5713.3%
ODI 10669162 · 1,400 mi

THE VEHICLE COMPLETELY STALLS AND LOSES ALL POWER. IT USUALLY HAPPENS WHEN YOU RUN THE VEHICLE ON THE HIGHWAY AND HAVE TO COME TO A STOP AFTER EXITING. IN MY CASE I DROVE THE VEHICLE FOR AN HOUR AND HALF AND EXITED THE EXPRESS WAY. ONCE, I EXITED AND SLOWED DOWN TO COME TO A COMPLETE STOP THE ENGINE STARTS TO RUN ROUGH AND JUST BEFORE YOU COMPLETELY STOP IT STALLS OUT. THIS HAS HAPPENED AT LEAST SEVNE TIMES ON A 1400 MILE TRIP. IT EVEN HAPPENS WHEN YOU COME TO A STOP BEHIND OTHER CARS. YOU CAN PUT IT IN PARK OR NEUTRAL AND THE VEHICL…

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2511.4%
ODI 10970605 · 30 mi

THE DISPLAY MODULE WAS REPLACED. THEN THE HEAT WOULDN'T WORK SO THE ENTIRE DISPLAY SCREEN WAS REPLACED. THERE IS A GRINDING / VIBRATION THAT HAS NOT BEEN DIAGNOSED. FEELS LIKE IT SLIPS. IT ALSO GOT STUCK IN AN ACCELERATION AND THE BRAKES WOULDN'T WORK.

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2114.9%
ODI 10970628 · 1,353 mi

POWER TAILGATE HAS CLOSED BY ITSELF AND HIT PERSONS ON THE HEAD THREE TIMES IN THE FIRST TWO WEEKS FOLLOWING PURCHASE. VEHICLE WAS PURCHASED MARCH 21, 2017, TODAY IS 4/4/17. TAILGATE FOOT ACTIVATION HAS TRIGGERED WITHOUT FOOT MOVEMENT UNDER SENSOR, CAUSING UNWANTED OPENING OF THE TAILGATE.

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1417.3%
ODI 11186543 · 37,311 mi

TL* THE CONTACT OWNS A 2018 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. AFTERWARDS, THE "FAILURE TO OPEN RIGHT DOOR, ROLL WINDOW DOWN, AND PUT BACK UP" WARNING INDICATOR ILLUMINATED. THE CONTACT FOLLOWED THE INSTRUCTIONS AND THE VEHICLE RESTARTED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO BANNER CHEVROLET (5173, 5950 CHEF MENTEUR HWY, NEW ORLEANS, LA 70126, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE NEGATIVE BATTERY CABLE OVERHEATED, WHICH CAUSED THE FAILURE. THE VEHIC…

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67.7%
ODI 11241952 · 1,200 mi

DRIVING OUR NEWLY PURCHASED 4 WEEK OLD SUBURBAN DOWN I95. FOLLOWING A BATHROOM BREAK AT A REST STOP, WE LOADED UP IN THE CAR, STARTED IT VIA THE PUSH IGNITION AND DROVE DOWN THE ON RAMP ONTO THE HIGHWAY. WITHIN SECONDS, SMOKE BEGAN BILLOWING FROM THE HOOD. A FIRE UNDER THE HOOD ENSUED. WE WERE TRAVELING AT APPROXIMATELY 30-40MPH, WHEN THE SMOKE BECAME SUDDENLY HEAVY. WE PULLED OVER AND PARKED THE CAR ON THE SHOULDER AND ATTEMPTED TO TURN IT OFF. FOR 30-40 SECONDS, THE CAR WOULD NOT TURN OFF, RATHER, IT SHOOK AND SPUTTERED. WE EVACUATED T…

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715.9%
ODI 11307573 · 775 mi

2020 CHEVROLET SUBURBAN. UPON VEHICLE START: STEERING ASSIST, TRAILER BRAKE SYSTEM, STABILITY TRACK ALL INOP. TACHOMETER AND SPEEDOMETER INOP. NO REVERSE GEAR. WHEN IN DRIVE, ONLY FIRST GEAR OBTAINABLE AND MANUAL SHIFT MODE INOP. SEAT HEAT INOP. TURNED OFF AND RESTARTED APPROX FIVE TIMES AND ISSUES REMAINED. UPON SIXTH RESTART ISSUES NO LONGER PRESENT. DROVE 15 MILES HOME. VEHICLE SAT 2 HOURS, THEN RESTARTED AND OPERATED NORMALLY FOR 1/2 HOUR OPERATION, THEN TURNED OFF. VEHICLE OPERATED NORMALLY TWICE WITHIN TWO HOUR PERIOD…

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189.1%
ODI 11420511

This evening while driving the windshield wipers started (while the wipers were in the off position). When using the turning signal it speeds up to approximately 3 times the normal speed. The display says the back hatch is open and the cargo light is on (the back hatch is closed). We turned off the car multiple times and the conditions persist.

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2016.3%
ODI 11486651

When I started up the vehicle with the key fab button I noticed the cabin air blower came on as normal however when we went to the cockpit we noticed the engine was not running. When we went to start the vehicle (holding break and pressing start button) the dashboard started the Z71 launch sequence and then went to a dashboard as if I was in the normal drive mode however the dashboard was extremely dimly lit as if the backlight was not on and the engine still was not running. After several attempts to start using the brake+start button method …

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1310.4%
ODI 11528662

There were no accidents or near accidents but the computer system was spitting out different problems and telling me that different system were needing service such as the ESC system, the steering wheel column l, collision traction , etc plus the engine light came on. Thus occurred on the 20th of June. I took it in for service and they said they fixed the problem but then while coming home on the 22nd the system started acting up again. Took it back to the dealership and they said the computer lost communication. They had to keep my vehicle bec…

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37.1%
ODI 11645479

The check engine light came on at 14k miles indicating there was an emissions error. The brakes squeal and have had to be replaced 3 times since the original purchase in March of 2024. After the third replacement of brakes they still squeal. Even if the car is not braking it makes the noise. The radio shuts on and off constantly. Chevy reported they are aware of the issue but there is no fix at this time. The dealerships reset the radio but the issue persists. I’ve had to park the car because I’m afraid the brake issue is much more than th…

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Power Train
10.9%
ODI 10902977 · 100,000 mi

THE VEHICLE WAS IN MOTION, I HAD JUST TURNED ONTO A CITY STREET FROM A SHOPPING CENTER AND THE TRANSMISSION WENT OUT. THEIR WAS NOT ANY WARNING THIS WAS GOING TO HAPPEN. VEHICLE WAS DRIVING FINE UP UNTIL THAT POINT. THE VEHICLE DID NOT MOVE WHEN PRESSING ON GAS. ME AND MY CHILDREN CAME VERY CLOSE TO GETTING HIT, WE WERE SITTING IN THE MIDDLE OF THE STREET. NO WARNING SIGNS OF THIS. I HAD TO GET THE TRANSMISSION REPLACED. I DIDN'T PLAN ON SPENDING 4000 DOLLARS ON A 2010 CHEVY SUBURBAN.

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32.0%
ODI 10507216 · 23,000 mi

TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE LURCHED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. ADDITIONALLY, THE REAR LIFT GATE CLOSED ON ITS OWN WHILE THE CONTACT WAS STANDING UNDERNEATH. THE CONTACT SUSTAINED BRUISING TO HER FACE. ALSO, THE CONTACT STATED THE VEHICLE HESITATED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE W…

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55.0%
ODI 10555677 · 13,325 mi

WHILE DRIVING THE CAR WHEN IT WAS COLD, AND RUNNING FOR ABOUT 10 TO 15 MINUTES, WENT ON THE FREEWAY AND WHILE DE ACCELERATING, THE TRANSMISSION JERKED AND LOCK FOR A BRIEF SECOND, AND FELT LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. IT ONLY DOES THIS WHEN THE CAR IS STARTED FIRST THING IN THE MORNING OR EVENING. WHEN THE CAR IS COLD. THIS GIVES A FALSE SENSE OF BREAKING WHILE EXITING A FREEWAY AS THE TRANSMISSION LOCKS AND FEELS LIKE IT IS GOING TO LOCK ALL THE GEARS AND THROW YOU INTO THE WINDSHIELD. IT IS LIKE A ROLLER COASTER…

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65.1%
ODI 10721470 · 32,000 mi

TRAVELING IN THE RIGHT LANE OF A FOUR LANE HIGHWAY. MANEUVERED INTO THE LEFT LANE AND ACCELERATED UNDER FULL THROTTLE TO PASS ANOTHER VEHICLE. AFTER MOVING BACK INTO THE RIGHT HAND LANE AND RELEASING THE ACCELERATOR PEDAL THE VEHICLE CONTINUED TO ACCELERATE. DEPRESSED ACCELERATOR PEDAL SEVERAL TIMES THROUGH ITS FULL RANGE OF MOTION TO ENSURE THAT IT WAS OPERATING FREELY BUT THAT RESULTED IN NO CHANGE. VEHICLE DID NOT RESPOND TO ACCELERATOR PEDAL INPUT CHANGED. SEEMED TO BE STUCK AT WIDE OPEN THROTTLE. APPLIED FULL BRAKE PRESSURE AS HARD AS POSS…

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58.5%
ODI 10882643 · 50,000 mi

AFTER RETURNING FROM A TRIP AND WHEN PULLING INTO A PARKING LOT THE TRANSFER CASE SHIFTED FROM 2 WHEEL DRIVE INTO 4 WHEEL LOW ON ITS OWN. NO ERROR LIGHTS CAME ON. THE INDICATOR LIGHT DID NOT REFLECT THE CHANGE INTO LOW GEAR. THE TYPICAL CLUNK OF THE TRANSFER CASE SHIFTING AND DIFFICULTY TURNING ON DRY PAVEMENT WERE VERY EVIDENT. THE TRANSFER CASE WAS SET TO 2 WHEEL DRIVE, NOT AUTO. AFTER THE CAR SAT IN THE LOT FOR APP. 20 MINUTES, WE BACKED UP AND PULLED FORWARD AND THE TRANSFER CASE SWITCHED BACK INTO 2 WHEEL DRIVE, AGAIN ON ITS OWN. THIS H…

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4610.7%
ODI 10633493 · 1,000 mi

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT AFTER SHUTTING OFF AND EXITING THE VEHICLE, IT ROLLED AWAY. THE CONTACT WAS ABLE TO STOP THE VEHICLE BEFORE A CRASH OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

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4319.5%
ODI 11023344 · 28,768 mi

SINCE PURCHASE, OUR VEHICLE HAS BEEN TOWED INTO THE DEALERSHIP BECAUSE IT WOULD NOT TURN OFF AND WE HAD TO DISCONNECT THE BATTERY. THE VEHICLE DID THAT 2 MORE TIMES AFTER BEING TOWED IN. IT HAS HAD NEW MOTOR MOUNTS, NEW ROTARS, AND HAS BEEN IN A GM SERVICE CENTER 16 TIMES. THE MOST RECENT INCIDENT WAS WHEN THE VEHICLE DIED ON A HIGHWAY WITH 2 CHILDREN IN THE CAR. PLEASE SEE ATTACHED WORK HISTORY FOR THE VEHICLE

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3927.7%
ODI 11254878 · 72,000 mi

WHILE DRIVING NORMALLY ON THE HIGHWAY THERE APPEARED TO BE A HARD SHIFT BETWEEN FIRST AND SECOND GEAR AND WHEN SECOND GEAR DID KICK IN, THERE WAS A SUDDEN JERK. ALREADY HAVING MADE AN APPOINTMENT WITH THE DEALERSHIP THE NEXT DAY, THAT MORNING A WHIRLING SOUND APPEARED EACH TIME THE ACCELERATION PEDAL WAS PRESSED. WHEN WE GOT THE VEHICLE TO THE DEALERSHIP, THEY RAN A DIAGNOSTIC AND IT CAME BACK CLEAR. I ALSO PAY FOR ON STAR, AND THEY PROVIDE ME WITH REGULAR DIAGNOSTIC REPORTS, WHICH NEVER INDICATED A PROBLEM AND THE CHECK ENGINE LIGHT NEVE…

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1518.5%
ODI 11287024 · 42,000 mi

VEHICLE WAS PARKED AND ENGINE OFF AND KIDS WERE GETTING INTO CAR WHEN ONE OF THE KIDS PULLED IN THE SHIFTER AND SHIFTED THE VEHICLE INTO GEAR. THE VEHICLE BEGAN TO ROLL. THE SUBURBAN WAS STOPPED WHEN IT HIT ANOTHER VEHICLE PARKED BEHIND. THE SLOPE WAS SMALL AND THE IMPACT WAS INCONSEQUENTIAL. UPON FURTHER INSPECTION IT WAS FOUND THE VEHICLE CAN BE SHIFTED IN/OUT OF PARK WITH OR WITHOUT KEYS IN THE VEHICLE AND THE VEHICLE IN THE OFF POSITION. THIS EVENT COULD HAVE BEEN CATASTROPHIC, HAD A CHILD BEEN BEHIND THE VEHICLE WHEN IT CAME OUT OF PA…

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3747.4%
ODI 11297147 · 200 mi

STEERING DANGERIOUSLY STIFF, VEHICLE TAKES CONTROL AWAY FROM THE DRIVER VEHICLE WILL NOT TRAC STREIGHT, VEHICLE STALLS, LURCHES RUNS INTO OTHER VEHICLES ACCELERATOR PEDDLE TO SENSETIVE ENGINE UNRESPONSIVE DANGERIOUS

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1022.7%
ODI 11349572 · 200 mi

INTERMITTENTLY, WHILE ACCELERATING, A JOLT IS FELT EMANATING FROM THE RIGHT HAD SIDE, POSSIBLY TOWARD THE FRONT OF THE VEHICLE, WHEN THE AUTO FEATURE OF THE 4 WHEEL DRIVE IS ENGAGED. THIS OCCURS AT SPEEDS OVER 50. WHAT IS DESCRIBED IS AN ONGOING PROBLEM, SINCE THE VEHICLE HAS BEEN PURCHASED. NOT ONLY OCCURRING THE DATE AND MILEAGE PROVIDED IN THIS FORM, BUT CONSISTENTLY SINCE THAT DATE AND MILEAGE.

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3618.2%
ODI 11424684

Drove up to a stoplight 4th car in a turn lane, came to complete stop. Some cars closed ranks a little further so i released my foot off the brake and moved up a few more feet and stopped again. The car then accelerated with brake fully depressed and wouldn't stop. I then put gear to neutral Tac was very high maybe 5000. Put car into park and then turned off the engine. Restarted car and continued on my way. Contacted Chevrolet and my dealership for a service diagnosis coming up July19,2021. No image to anyone but I have heard of this problem …

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3226.0%
ODI 11486651

When I started up the vehicle with the key fab button I noticed the cabin air blower came on as normal however when we went to the cockpit we noticed the engine was not running. When we went to start the vehicle (holding break and pressing start button) the dashboard started the Z71 launch sequence and then went to a dashboard as if I was in the normal drive mode however the dashboard was extremely dimly lit as if the backlight was not on and the engine still was not running. After several attempts to start using the brake+start button method …

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1612.8%
ODI 11527660

Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication prior to the failure. After barely being able to get the vehicle into the brakedown lane, the vehicle would not restart. The electronics all worked, there were no warnings or indicator lights but the engine would not start despite multiple attempts by…

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716.7%
ODI 11638176

On[XXX], at approximately [XXX], while driving on [XXX] at a speed of 80 mph, my vehicle suddenly lost all power and shut down without warning. I had no choice but to steer to the shoulder lane amidst high-speed traffic on the busy interstate. After coming to a stop, the car would not restart, leaving me stranded in a highly precarious situation. As the weather conditions worsened, turning into a blizzard, and darkness set in, I contacted GM Roadside Assistance for help. I was informed that assistance would take at least an hour to arrive. Fee…

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Steering
21.7%
ODI 10610174 · 46,000 mi

CRACK DASHBOARD IN THE AIRBAG CORNER, TWO DAYS AFTER ONE MORE IN THE MIDDLE THE STEERING WHEEL. *TR

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21.4%
ODI 10819934 · 72,000 mi

TL* THE CONTACT OWNS A 2011 CHEVROLET SURBUBAN. THE CONTACT STATED THAT THE FRONT SECTION OF THE DASHBOARD CRACKED IN SIX PLACES. ALSO, WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL SHOOK. THE CONTACT STATED THAT THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 72,000.

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33.0%
ODI 10995872 · 89,139 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STARTED TO PULL WHILE ATTEMPTING TO CHANGE LANES. IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND STEERING ABILITY WAS LOST. THE DRIVER WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND THEN DROVE SLOWLY HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V112000 …

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21.7%
ODI 10643717 · 6,500 mi

WHILE TURNING LEFT AT AN INTERSECTION FROM A STOP, HALF WAY INTO THE TURN THERE WAS A CLUNK OR POP THAT WAS HEARD AND FELT ON THE LEFT DRIVER SIDE FLOOR BOARD. WHEN IT WAS TAKEN FOR INSPECTION, IT COULD NOT BE REPLICATED. THE SECOND TIME IT WENT FOR INSPECTION, WE WERE NOTIFIED THAT IT COULD NOT BE REPLICATED AND IF WE COULD MEET AT DEALER AND HAVE MECHANIC RIDE WITH US IN ORDER TO IDENTIFY THE NOISE. DURING THIS TIME THE TECH HEARD THE NOISE. WE WERE TOLD THAT THE VEHICLE WAS READY FOR PICK UP AND ON THE WORK ORDER, IT STATED THAT ALL SUSPENSI…

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11.7%
ODI 11519832

There is a technical service bulletin published (15-NA-082) that is the result of insufficient welds between the bracket and frame rail that hold the sway bar on the models listed in the TSB. Recently while on a road trip we experienced heavy (almost uncontrollable) truck swaying while on the high way. I now have to find someone with welding experience in order to fix this problem because I am concerned about the safety of my family driving this vehicle with this condition. Please consider a recall for this condition.

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5813.6%
ODI 10692807 · 6,000 mi

FAULTY STEERING COLUMN WAS BEEN REPLACED IN OCTOBER 2014 (AT APPROX. 6000 MILES) AND AGAIN IN MARCH 2015 (AT APPROX 12,500 MILES). *TR

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2210.0%
ODI 11002968 · 300 mi

I CONSTANTLY HAVE TO TURN THE STEERING WHEEL (ADJUSTING) FROM SIDE TO SIDE IN ORDER TO MAINTAIN A STRAIGHT DIRECTION, EVEN WHEN THE ROAD IS STRAIGHT. IT IS ESPECIALLY NECESSARY WHEN DRIVING ON HIGHWAYS. THE ONLY TIME I DON'T HAVE TO CONSTANTLY CORRECT THE STEERING IS WHEN THERE IS A CONSTANT SIDE WIND FROM ONE SIDE. IT IS AS IF I'M DRIVING A HIGH MILEAGE VEHICLE WITH WORN STEERING COMPONENTS. THE ISSUE HAS PERSISTED FROM DAY ONE WHEN THE VEHICLE WAS BOUGHT NEW. THIS IS MY FOURTH SUBURBAN, AND THE FIRST TIME I HAVE THIS ISSUE. I HAVE BEEN …

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64.3%
ODI 11255208 · 29,000 mi

I AM TRYING TO HAVE GM REINSTALL THE SAFETY FEATURE, LANE DEPARTURE WARNING ... I WOULD LIKE TO TALK WITH [XXXX], WHO IS QUOTED IN A [XXX] ARTICLE PUBLISHED 9-11-19. GM RECENTLY LITERALLY TOOK AWAY THE HAPTIC WARNING FUNCTION RECENTLY BY "UPDATING" THE SOFTWARE IN THE 2017 SUBURBAN. ON PAGE 298 OF THE OWNERS MANUAL IT STATES THAT WHEN THE CAR DRIFTS TO THE LEFT OR RIGHT, THE LANE DEPARTURE FEATURE WILL EITHER BEEP OR THERE WILL BE A RUMBLE IN THE SEAT ON THE LEFT OR RIGHT SIDE DEPENDING ON THE DRIFT. THIS IS A SAFETY FEATURE I PAID FOR AND LIKE…

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89.9%
ODI 11426679

The vehicle began to shake as if it would shut down. Then, the engine light came on. Then I received three text message alerts. We were shown paperwork regarding the service history that was done at Philips Chevrolet. Now we’re getting alerts regarding work that has to be completed within 7 days.

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67.7%
ODI 11253855

2019 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE ELECTRONIC VEHICLE STEERING SYSTEM. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD THE CONSUMER STATED THE VEHICLE WOULD VEER OUT OF THE LANE. THE STEERING WAS DIFFICULT TO CONTROL CAUSING TENDONITIS TO THE HANDS AND ARMS, HEADACHES, AND FATIGUE. THE DEALER WAS NOTIFIED AND STATED THE COMPUTER NEEDED TO ADJUST TO THE CONSUMER'S DRIVING. *JS *JS

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49.1%
ODI 11307573 · 775 mi

2020 CHEVROLET SUBURBAN. UPON VEHICLE START: STEERING ASSIST, TRAILER BRAKE SYSTEM, STABILITY TRACK ALL INOP. TACHOMETER AND SPEEDOMETER INOP. NO REVERSE GEAR. WHEN IN DRIVE, ONLY FIRST GEAR OBTAINABLE AND MANUAL SHIFT MODE INOP. SEAT HEAT INOP. TURNED OFF AND RESTARTED APPROX FIVE TIMES AND ISSUES REMAINED. UPON SIXTH RESTART ISSUES NO LONGER PRESENT. DROVE 15 MILES HOME. VEHICLE SAT 2 HOURS, THEN RESTARTED AND OPERATED NORMALLY FOR 1/2 HOUR OPERATION, THEN TURNED OFF. VEHICLE OPERATED NORMALLY TWICE WITHIN TWO HOUR PERIOD…

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31.5%
ODI 11541953

The computer component surged, and the vehicle is available for inspection. The vehicle brake function is lost. Stepping on the brake paddle did not apply brake. Brake function was disabled by the computer. I took the vehicle to dealer, they said it was a component that has high resistance that cause it. But not sure why it has high resistance at that time and the resistance is gone after driver restarted the vehicle. No one else inspected the component beside the dealership. There was no warning at all and this is the first time it happens…

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10.8%
ODI 11524772

the steering wheel heater turned on unexpectedly (it was 70 degrees outside) when I started the car this morning. The wheel was hot to the touch. To turn it off I had to turn it on and then off again. I am worried it may have a short or be a fire hazard if it is on all the time or without being turned on by a sensor or the driver.

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32.4%
ODI 11564444

The power steering on the vehicle had failed on December 10th, 2023. The sign was displayed on the dashboard for the vehicle. The vehicle was taken to Sunrise Chevy and stayed with them for a month for repair and they have been unable to repair the issue. They said the rack and pinion had gone bad on this brand new car. This is very dangerous as the safety of myself as well as others on the road are compromised due to faulty steering problems.

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12.4%
ODI 11742905 · 58,277 mi

The contact owns a 2024 Chevrolet Suburban. The contact stated that while driving at approximately 30 MPH, the steering wheel locked at an angle, and the message "Power Steering Not Active" was displayed, causing the vehicle to strike a curb. The steering column, control arm, radiator, fender, and wheel were significantly damaged due to the incident. The vehicle was then towed to a dealer, where it was diagnosed that the power steering module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of th…

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine29,893–64,000 mi43,300 mi8
ODI 11546032 · 15,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated while driving at an undisclosed speed, the vehicle experienced phantom braking. Additionally, the windshield wipers were inoperable. On another occasion, while driving at approximately 70 MPH, the vehicle experienced phantom braking. There was no warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was a loss of communication with the control module, steering, gateway module, engine, body control module, and brakes. The dealer retri…

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ODI 11584536 · 100,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated while driving at approximately 70 MPH, the vehicle began to shake, fumes came out from the exhaust, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with an engine lifter failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

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ODI 11637380 · 44,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated while driving 70 MPH, the message to "Please Restart Engine" was displayed before the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to restart. The contact coasted the vehicle off to the shoulder before the vehicle was towed to the local dealer. The vehicle was taken to a dealer where it was diagnosed with engine failure. The vehicle was not repaired and remained in the possession of the dealer. The manufacturer was notified of the failure but…

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Power TrainToo few reports for a range46,300 mi2 (sparse)
ODI 11760861 · 50,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated that while entering a parking lot at a low speed, the engine shut off without warning. The vehicle was towed to a dealer, where it was diagnosed with engine failure, which was associated with NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle remained at the dealer for approximately three months before the engine was repaired. The contact stated that while driving recently, the vehicle hesitated upon depressing the accelerator pedal. No warning light illuminat…

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ODI 11764302 · 42,600 mi

The contact owns a 2023 Chevrolet Suburban. While the contact’s husband was driving 70-75 MPH and depressing the accelerator pedal, the vehicle failed to respond, but the RPMs became elevated. The driver shifted transmission into neutral(N), coasted to the side of the road, and the vehicle stalled. A message to “Start Vehicle” was displayed; however, while on the side of the road, the vehicle failed to turn off. The driver was able to shift into park(P) and had the vehicle towed to the dealer, where the transmission failed to shift out of park…

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Electrical SystemToo few reports for a range3,000 mi1 (sparse)
ODI 11541819 · 3,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately. The vehicle was taken to the dealer and was repaired. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed again; however, the vehicle accelerated and failed to stop. The contact also stated that the radio display screen failed to function. The manufacturer was made aware of the failure. The failure mileage was approximat…

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Engine And Engine Cooling40,000–102,425 mi63,000 mi7
ODI 11678460 · 30,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the engine made an abnormal sound. No warning light was illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The contact later received notification of NHTSA Campaign Number: 25V274000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The ve…

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ODI 11708318 · 134,943 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed coolant control valve. The contact was informed that the coolant control valve needed to be replaced. The vehicle was not repaired. In addition, the contact referenced a Special Coverage Program: N252508341, however the VIN was not included. The manufacturer was made aware of the failure but provided no assistance. The cont…

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ODI 11729595 · 100,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated that the engine and oil warning lights were displayed. The vehicle was taken to the local dealer, and the vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,000.

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Visibility/WiperToo few reports for a range15,000 mi1 (sparse)
ODI 11546032 · 15,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated while driving at an undisclosed speed, the vehicle experienced phantom braking. Additionally, the windshield wipers were inoperable. On another occasion, while driving at approximately 70 MPH, the vehicle experienced phantom braking. There was no warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was a loss of communication with the control module, steering, gateway module, engine, body control module, and brakes. The dealer retri…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V274000 · 2025-04-249 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-011None
ODI 11637380 · 44,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated while driving 70 MPH, the message to "Please Restart Engine" was displayed before the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to restart. The contact coasted the vehicle off to the shoulder before the vehicle was towed to the local dealer. The vehicle was taken to a dealer where it was diagnosed with engine failure. The vehicle was not repaired and remained in the possession of the dealer. The manufacturer was notified of the failure but…

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2025-024None
ODI 11642138

Traveling at high speed on major highway and engine stopped. Unable to get car restarted and in fact the instrument panel and information center blanked out. Was forced to have vehicle towed approximately 60 miles to purchasing dealership for diagnosis. Dealer indicates engine is seized and will require replacement. Vehicle has had excellent, verifiable, maintenance record. We have owned this vehicle for approximately 18 months and currently has approximately 62,000 miles. Upon research, I have learned that our vehicle is not the only GM …

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ODI 11643264

I was driving on [XXX] in rural Montana (zero cell phone coverage) on [XXX] (freezing weather, snow packed roads). Without warning the suburban just shut down. It seemed to still have "power". interior lights worked ect. but the engine just died. I tried to pull mostly off of the road but I couldn't get it entirely off of the road because of the snow pushed off of the road by snow plows. I tried to restart the vehicle several times but it would not turn over. I assumed it was an electrical issue at the time. There was zero warning that t…

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ODI 11644222

I was cruising at 45 - 50 mph and the vehicle went into NEUTRAL, shut off, would not restart, and would not shift into drive. I pulled into a Publix. I pressed the start /Stop button and the dash turned off. I turn pressed the brake and pressed the ignition button and the Suburban started up. Drove out of the parking lot and began accelerating when the vehicle shut off again. I could not restart the vehicle. I was able to coast into a gas station parking lot, but half of the vehicle was sticking out into the road. The vehicle would…

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2025-038None
ODI 11645848

Without any warning driving 65 mph down a freeway the suburbans motor totally shut down. We had to cross over 2 lanes without getting hit by all the traffic. No dashboard lights ever came on until after we got onto the shoulder and sat there for an hour then the check engine light came on. We got stranded 2 hours from our vacation spot in AZ and now we’re stranded 1,600 miles from our home in MN. After 5 hours in the middle of the desert the tow truck finally showed up and towed the vehicle to Sands Dealership in Surprise AZ. We have never had …

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ODI 11646774

I was on [XXX] in Athens, Ga. Going about 65mph in the left lane, casually passing a slow truck. it was rainy, in a construction zone, heavy traffic. With no warning lights or indication there was a problem the engine suddenly died and shifted itself into neutral. I had just started going up hill, no left lane median but I managed to barely make the right shoulder, when the vehicle came to a stop it shifted into Park, from that point forward the vehicle was locked down. I was so close to the traffic I had to fold the drivers mirror. I liter…

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ODI 11647749

In October 2024, the vehicle just shut off while we were driving down the road. Had to pull off to the side and got it going after about 5 minutes. Couldn't get the vehicle to replicate the problem so nothing chevy could do. No check engine light. No codes were given. On January 4th the vehicle started making a horrible noise. But then stopped making the noise on January 5th. Called Olympia, Washington Chevrolet to get it in to be looked at. Soonest appointment they had was February 5th. I made the appointment. February 11th, the engine sei…

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2025-04925V274000
ODI 11652552

My 2023 High Country Chevrolet Suburban's V8 6.2L engine failed 6 hours from home while our family was en route to Colorado. It was towed to the closest city and the dealership informed me the engines are on a nationwide backorder and it could be months before one is made available. The dealership stated that GM will not release information as to where the customer is on "the list" of recipients. My car has 44,000 miles and is well maintained. It has been in the shop for other repairs - suspension issues, tech package problems (wifi, onstar, go…

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ODI 11653909

Driving on the expressway my vehicle would not accelerate over 53mph. I then noticed the vehicle losing power where I then had to pull over onto the shoulder. The vehicle lost power and would not restart or go into neutral. Ultimately the vehicle had to be towed

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ODI 11654901

I was driving my family to San Antonio for a vacation when the vehicle suddenly stopped working. The display read restart engine but the car just abruptly stopped and I was forced to pull to the side of the road. Once the car came to a complete stop the car shifted into park and could not shift out of park. The car would not start, display would read conditions not met? I had to have the car towed to the dealership. They are giving me a hard time.

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2025-056None
ODI 11658613

Lifters failed again for the second time. First time was at 41k miles fixed by dealer under warranty, it happened again today 05/02/2025 with 100k miles on the engine with ticking and cranking noises and being told it need an new engine. 5.3L suvs need to be investigated and be recalled for engine failure it is a common issue please help.

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ODI 11658863

Transmission valve control failed. Rear wheels locked up. Vehicle downshifted quickly. No injuries. Vehicle is at dealership for repairs. No warnings.

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ODI 11659195

Engine need replaced because the common lifters problem in 5.3L engine. It happens at 41k and now at 100,00k. Dealer don’t want to admit this safety issue and need to be investigated this is not acceptable.

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2025-065None
ODI 11664381

The engine stopped working. I was stranded on the highway and needed a tow. It was towed to a Chevrolet dealership in Alexandria MN, where it was diagnosed with a spun rear main bearing in the engine needed to be replaced. There were no warning lamps or anything prior to the engine completely shutting off and not being able to start again.

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ODI 11664813

Check engine light came on Then : message saying power reduced. Then: Service transmission, unable to shift soon. While driving on the highway. Vehicle has been at dealership for a month with no idea on when parts will be available. They say they have no idea on when a valve body part will be available.

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ODI 11666267

Coolant control valve went out and causing car to get hot and lose power. Service department said it’s on back order and it’s fine to drive it.

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2025-075None
ODI 11670826

Dealer attempting to sell 2023 Chevrolet Suburban with 6.2L engine and no corrective action under N252494000.

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ODI 11673098

Issue: The vehicle intermittently displays a “Key Not Found” or “No Key Detected” message on the dash and refuses to start, despite both original factory-issued key fobs being present and having fresh batteries. The issue began in summer 2023 and has progressively worsened. The vehicle has stranded our family multiple times, sometimes requiring a tow, family impact, missed obligations. Luckily for all urgent needs like trips to the ER or Urgent care, we were able to use our other vehicle, but we no longer have that vehicle and it is important …

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ODI 11673122

Our Chevrolet suburban has 57,000 miles on it. We have started getting a check engine light and I’m getting code P1098 for the cooling control valve. This is a very common issue on these vehicles I’m noticing now. From what I’m reading in February of this year (2025) gm gave this issue an e code so these valves would no longer be covered pay the powertrain and they would now fall under emissions for a much shorter warranty coverage. This has been and ongoing issue since 2020. These valves are also commonly found to be on national back order ca…

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2025-085None
ODI 11678460 · 30,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the engine made an abnormal sound. No warning light was illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The contact later received notification of NHTSA Campaign Number: 25V274000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The ve…

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ODI 11679640

Not sure the exact cause yet. But another big leak of coolant from the car. This is the 4th big problem with the same issue. I have been dealing with engine/radiator/coolant problems with this car since April 2024. It has been in the shop 2 separate times for 9 weeks total. With other visits in between. There is something wrong with this car.

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ODI 11681210

My 2023 Chevy Sububan Z71 wipers sometimes does not working when I driving on raining days since I bought it new and took it to dealers many times can not fix it

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2025-095None
ODI 11685156

Transmission malfunction. This has appeared several times at highway speeds and low speeds. We have dad to limp along in the slow lane to exit ramp and take back roads to the nearest dealership. The current problem has been confirmed with error codes P0747. The dealership has scanned this vehicle and detected error codes in the past on two different occasions and found P176C in TCM on 08/01/23 and P17D6 on 10/24/24. Check engine light comes on with a screen prompt “Reduced Acceleration Drive with Care”. The transmission valve body has al…

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ODI 11685274

I am driving a 2023 Suburban Z71, continually on and of of the engine light and "reduction in acceleration, drive with care" this truck has the same issue and same engine as the recall, but is not included. Yesterday i was almost t boned at an intersection because the vehicle would not develop enough power to get across a street at a stop sign. one of the scariest and near disastrous occurrences of my life. this truck is deadly

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ODI 11687172

Onstar module not working, 53000 miles on 23 Suburban. Will be taking it to the dealership this next week. No other issues except for that.

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2025-105None
ODI 11691800

2023 Chevy Suburban transmission control valve failures causing wheel lockup or deceleration causing the vehicle to be unsafe to operate. Chevrolet refuses to acknowledge.

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ODI 11692132

When driving making a left or right hand turn my 2023 Suburban loose power and turns off and it is thrown in N and state to press start to restart my SUV. No codes are given to determine the issue. This has happen a handful of times. It has been taken into Chevy and they are unable to diagnose the problem. During the one visit they stated it was the battery and replace it and it has done it again. This is a very unsafe to drive the SUV as I'm afraid someone will rear end me and hurt me or someone else.

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ODI 11694418

car jerks with initial acceleration

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2025-115None
ODI 11697887

My 2023 Chevrolet Suburban with the 5.3L V8 engine has experienced lifter failure twice within less than [20,000 miles]. Both times the vehicle developed a misfire, engine belt like noise and was diagnosed by the Chevrolet dealership as having collapsed AFM/DFM lifters. All oil changes have been done at the dealership using GM-approved oil. The issue appears to be a known problem on 2021–2023 GM vehicles with the 5.3L L84 engine. GM has a technical service bulletin (PIP5776H) regarding lifter collapse, but no permanent fix has been provided. I…

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ODI 11698254

I was driving the vehicle and without warning it just stopped shut off and immediately shot an error code that there was a critical issue with the engine and that the oil pressure was low, and the vehicle would not start and was not drivable. It had to be towed to a dealership.

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ODI 11699730

My 2023 Chevrolet Suburban High Country (VIN: [XXX] ) suffered a sudden and dangerous engine failure while my wife was driving 70 mph on the interstate returning from our child’s sled hockey tournament in Ohio. The vehicle gave no warning lights, alerts, or diagnostic messages before the failure. While driving in the right lane, the vehicle began losing power and making a loud noise. My wife exited the highway and contacted OnStar, who told her the tow would take over an hour and only cover three miles to closest dealer, leaving her stranded i…

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2025-124None
ODI 11702365

Car shows ESC error message not detecting brake pads, and locking the wheel.

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ODI 11702886

The vehicle was purchased brand new from the manufacturer. Because the third-row seating was rarely used, it was not immediately apparent that the car was delivered without one of the required seatbelts. Once the issue was discovered, it was promptly reported to the manufacturer. However, the customer service representative refused to address the problem, stating that the warranty period had expired. This is a serious safety hazard. A missing seatbelt poses a significant risk of severe injury or death in the event of an accident, and it requir…

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ODI 11706713

I was driving to work last Wednesday, and I live on a hill. As I was driving, a "Brake failure" alert came over my dash and I lost all control of my brakes!!! I live right off of Main Street, and my options were only to go straight and into a house, or to turn onto Main Street and hope no one hits me or that I don't hit another vehicle. I turned and thankfully no one was coming. At the end of that street I was able to coast into an closed down gas station and park the vehicle. I called the dealership I had purchased this vehicle from 10 m…

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2026-012None
ODI 11708318 · 134,943 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed coolant control valve. The contact was informed that the coolant control valve needed to be replaced. The vehicle was not repaired. In addition, the contact referenced a Special Coverage Program: N252508341, however the VIN was not included. The manufacturer was made aware of the failure but provided no assistance. The cont…

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ODI 11713404

OEM Running boards, non powered. It is available for inspection. The running boards are slippery evetime they are wet. Does not matter what shoes you have. I have slipped 4 times since owned the vehicle and even broke the interior panel of my driver side door in 2023 which lead to a$500 repair bill. My wife and I both slipped today (1/26/26) and bruised pretty bad. Kids have also slipped in the past. No, it was not inspected or reproduced but dealer did say its a common problem they see with the OEM running boards. No, it was not inspected…

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2026-028None
ODI 11714801

The code that originally came up was P0300 a (Engine Misfire). I had this truck for one year and it says my fuel injector went bad so I’m getting the whole Tune Up done. I have the My Chevrolet app connected to my vehicle and it’s saying: the Engine/Transmission system needs service and the Emissions system! Mind you I e only had this vehicle for one year i bought it in February 2024 and it’s a 2023! I bought it from Lindsay Ford in Wheaton MD. I feel as though all this should not be happening in a matter of one year l believe I was sold a defe…

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ODI 11715199

My 2023 Chevy Suburban High Country had the L87 Engine Loss of Propulsion (Related field action: See Special Coverage N252494003) recall performed on it and completed on August 15, 2025. Higher viscosity oil was put in. This was at approximately 55,000 miles. While driving on the highway at 60mph on December 29, 2025 the vehicle twice lost propulsion and indicated the vehicle needed to be restarted. I took it to a Chevy dealer to have looked at in early January 2026 and they could find no issues or codes. On January 31, 2026 while driving on th…

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ODI 11715297

Following extensive research & uncovering the fact that there are several class action lawsuits underway calling out GM for not issuing a formal recall when they should have from the start, we've been forced to personally absorb significant costs tied to replacing our 2023 Suburban's Valve Body around the mid-December FY'25 timeframe. It's also been publicly stated that GM opted to "not release" an official recall for the 1500 series Suburban when they've already issued an official recall for the larger 2500 series equivalent, according to our …

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2026-034None
ODI 11721619

Regarding a catastrophic engine failure involving my 2023 Chevrolet Suburban equipped with the 6.2L L87 engine. There is an active GM service bulletin that we never received from either Crabtree or GM. Vehicle details: • Purchased in North Carolina in 2024 • Approximately 4,000 miles at purchase (used, still under factory warranty) • Currently at approximately 60,000 miles • Within the 5yr/60k powertrain warranty at the time of failure Incident details: On Friday 2/20, the engine experienced a confirmed catastrophic failure while my wife was…

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ODI 11722933

Sun roof exploded while driving. Temps were not extreme, there were no significant pressure changes. Sun roof had no prior damage. Looking online multiple people reported the sun roof exploding on 2023 tahoes and suburbans.

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ODI 11727603

I purchased a 2023 Suburban on March 6, 2026 with 52,980 miles. I drove it home to my house and parked it. On March 7, 2026 about 6pm, I started the vehicle and heard a loud engine noise. I called the dealership and let them know about the noise. On March 9, 2026 I towed it back to the dealership. The vehicle has been in service since then and was told it needs an engine. Metal spun threw the engine block and has to replaced. I just purchased this vehicle and drove it one day.

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2026-045None
ODI 11729595 · 100,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated that the engine and oil warning lights were displayed. The vehicle was taken to the local dealer, and the vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,000.

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ODI 11731027

The sound in the vehicle goes silent and I'm not able to verify audibly that my turn signals are working or not. Which has led to a couple of near misses while in traffic. Power has been cycled and the call hang up botton has been depressed to soft reset the system and it still isn't working.

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ODI 11731090

Vehicle mileage is approximately 45,000 miles. While driving in the rain the front windshield wipers stopped moving and were stuck in the down position. They would not activated with auto, manual, or wash commands. Rear wiper still functioned. This happened while driving down the interstate which resulted in having to slow my speed in heavy traffic and go out of driver position to see through a clear spot in the windshield, took exit 1 mile later and tried to find gas station, approximately 1 mile after exiting the wipers started to work ag…

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2026-053None
ODI 11738667

After performing all preventative, regular, and even proactive maintenance, the vehicle started shaking and shutting down with 2 miles. We are now being told (by 3 separate mechanics) that it needs an entirely new engine.

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ODI 11738983

The engine siezed up due to the issues that are related to the recall. Currently waiting for a new engine, it has been almost 5 weeks and no time frame on when it will be fixed.

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ODI 11740206

With out any warning engine shake and running roughly Loud engine noise more than ticking and losing power with reduce speed

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2026-066None
ODI 11742124

Transmission malfunction. This has appeared several times at highway speeds and low speeds. Driver to limp along in the slow lane to exit ramp and take back roads to get back to base. The current problem has been confirmed with error codes P0747. Check engine light comes on with a screen prompt “Reduced Acceleration Drive with Care”.

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ODI 11742984 · 56,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to turn and exhibited resistance, with no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering wheel had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

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ODI 11743051

The vehicle was shaking and shuddering when trying to maintain highway speeds. Would have to slow down to maintain safety. The dealership advised the transmission needs replaced however we are seeing this is a widespread problem that GM has refused to admit fault for.

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2026-075None
ODI 11749632

My vehicle was met with an accident on June 28, 2026. The accident was very swear and driver get internal injuries like swelling on face pain in head and ribs due to the heavy shock. But non of the airbag has been activated for safety of driver.

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ODI 11750581

The fuel pump module on this vechicle failed, and there's a recall for 2021 I believe other years should be considered as well since this was a known issue as soon as we arrived at the dealership and they wanted over $400 to replace this part which is only $45.

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ODI 11751691

We purchased a 2023 Chevy Suburban in January of 2026. In May the vehicle shut off on me at a stop light. The check engine light flashed after I was able to restart it. I took it to the dealer and they said they "couldn't recreate the issue" even though there was an engine misfire code on all cylinders. They told me to come pick it up and bring it back if I had further issues. The second time this happened I had issues getting the vehicle started. This was June 2026 Once I finally got it started and was driving all the service lights started g…

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2026-087None
ODI 11754537 · 25,300 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving approximately 65 MPH, the transmission erroneously shifted to neutral(N), and the vehicle decelerated unexpectedly. The vehicle was pulled off the freeway and parked on the shoulder of the road, and the police were contacted and arrived at the scene and assisted with removing the small children from the vehicle. The vehicle was later towed to a nearby towing lot. The contact later received messages on the App for transmission and engine failures. The cause of the …

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ODI 11755148

6.2 V8 while operating threw multiple error codes, went into crawl mode unexpectedly.

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ODI 11758574 · 63,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated that the vehicle had experienced excessive oil consumption. The contact stated that while driving at various speeds, the vehicle chugged, jerked, and lunged forward. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact stated that the failure reoccurred. The vehicle was taken back to the dealer, where the spark plugs were replaced; however, the failure persisted. The dealer was notified of the failure and advised the contact that the spark p…

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2026-09 (partial)6None
ODI 11762342

Complete engine failure on 2023 Chevrolet Suburban 6.2L. On October 31, 2024 while on the interstate. The truck shut off twice with no warning. I was able to make it to the side of the interstate twice to restart. The truck was taken to Serpentini Chevrolet and they stated no issues were found and send the vehicle back on the road. On December 13,2024 while on a state route, speed limit 55, 12,231 miles the Suburban abruptly slowed down and violently started to shake and knock. I pulled off to the side of the state route and waited approx 2 hou…

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ODI 11762574

The vehicle experienced an initial incident of significant engine power loss while traveling at highway speeds approximately two weeks prior to the eventual complete engine failure. During that incident, the vehicle unexpectedly lost engine power while traveling at speeds exceeding 65 mph. On Thursday, September 3, 2026, a second incident occurred within approximately one-half mile of leaving my residence. The vehicle again experienced a significant loss of engine power. I had already notified the dealership of the this occurrence and had a sc…

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ODI 11763275

Engine locked up, need engine replaced. We already satisfied the recall with the 0w-40 oil update.

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 283 reports

2022: 43 complaints · 2023: 83 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202261843
2023162683
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202212300
202312401

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEnginePower TrainUnknown Or OtherElectrical SystemEngine And Engine CoolingFuel/Propulsion SystemStructure:BodyVisibility/Wiper
Engine—
8
ODI 11527660

Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication prior to the failure. After barely being able to get the vehicle into the brakedown lane, the vehicle would not restart. The electronics all worked, there were no warnings or indicator lights but the engine would not start despite multiple attempts by…

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ODI 11651030

6.2L L87 Engine Failure with 36,000 miles on it. While driving on the highway and attempting to pass another vehicle that was traveling on a 2-lane highway the car suddenly died, and the transmission shifted into neutral. When I noticed the vehicle would not accelerate, I looked down and saw the push to start warning and tried to restart the vehicle with no response. I had to allow the vehicle I was passing to get ahead of me before I could swap back into that lane to get out of the way of oncoming traffic eventually coasting onto the side of t…

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ODI 11664813

Check engine light came on Then : message saying power reduced. Then: Service transmission, unable to shift soon. While driving on the highway. Vehicle has been at dealership for a month with no idea on when parts will be available. They say they have no idea on when a valve body part will be available.

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2
ODI 11527660

Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication prior to the failure. After barely being able to get the vehicle into the brakedown lane, the vehicle would not restart. The electronics all worked, there were no warnings or indicator lights but the engine would not start despite multiple attempts by…

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ODI 11658035

I’m filing this complaint regarding a serious safety concern with my 2023 Chevrolet Suburban. The vehicle is affected by NHTSA Recall 25V274 related to a potential defect in the crankshaft or connecting rods. GM has confirmed the recall, but there is currently no fix available, and dealerships are not equipped to inspect the engine to determine if it’s defective. This leaves us driving a vehicle with a known risk of sudden engine failure, especially at highway speeds or while towing. In addition, my vehicle is also experiencing a transmission …

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2
ODI 11564950

While driving the vehicle on an extended road trip trip on the interstate the vehicle randomly shut off while driving at highway speeds. When the vehicle turned off all interior and exterior lights did not work. The engine turned off. In order to begin driving again the vehicle needed to be restarted. This issue happened 3 separate times. In between, the vehicle has been turned off. It is a safety issue to have your vehicle turn off randomly while driving at any speed. The issue has not been reproduced by the dealer. The vehicle has been …

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ODI 11744096

The engine of this car has been under recall for multiple issues during the time we have owned it. The most recent issue that was experienced was total engine failure and electrical malfunction while driving on a busy street near train tracks. The vehicle was making a loud banging sound moments before this occurred. I wasn't even given time to get to a safe spot to investigate the issue. When it shut down, a quick message flashed across the dash board--stating ability to shift had been lost (or something to that effect)--the vehicle then flip…

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1
ODI 11708318 · 134,943 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed coolant control valve. The contact was informed that the coolant control valve needed to be replaced. The vehicle was not repaired. In addition, the contact referenced a Special Coverage Program: N252508341, however the VIN was not included. The manufacturer was made aware of the failure but provided no assistance. The cont…

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3
ODI 11656195

The 2023 suburban started shuttering on idle and loosing power on drive due to a misfire in bank 4, the fuel injector was changed, but the problem persisted. And now the dealer says that I need to change all 8 injectors. 2900 job on a car with 54000 miles. Crazy

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ODI 11697887

My 2023 Chevrolet Suburban with the 5.3L V8 engine has experienced lifter failure twice within less than [20,000 miles]. Both times the vehicle developed a misfire, engine belt like noise and was diagnosed by the Chevrolet dealership as having collapsed AFM/DFM lifters. All oil changes have been done at the dealership using GM-approved oil. The issue appears to be a known problem on 2021–2023 GM vehicles with the 5.3L L84 engine. GM has a technical service bulletin (PIP5776H) regarding lifter collapse, but no permanent fix has been provided. I…

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ODI 11743908

My 2023 Chevrolet Suburban Premier is covered under GM recall 25V-274 for the 6.2L L87 engine defect (loss of propulsion from connecting rod and crankshaft failure). In XXX, the dealer notified me my vehicle required a full engine replacement under this recall. Wareing Sheridan Chevrolet in [XXX] replaced the engine, and the vehicle was out of service approximately 12 to 14 days. Approximately 6,000 miles later, on XXX, the replacement engine failed while I was driving on the interstate highway near Billings, Montana. There were no warning indi…

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0
1
ODI 11546032 · 15,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated while driving at an undisclosed speed, the vehicle experienced phantom braking. Additionally, the windshield wipers were inoperable. On another occasion, while driving at approximately 70 MPH, the vehicle experienced phantom braking. There was no warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was a loss of communication with the control module, steering, gateway module, engine, body control module, and brakes. The dealer retri…

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Power Train
8
ODI 11527660

Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication prior to the failure. After barely being able to get the vehicle into the brakedown lane, the vehicle would not restart. The electronics all worked, there were no warnings or indicator lights but the engine would not start despite multiple attempts by…

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ODI 11651030

6.2L L87 Engine Failure with 36,000 miles on it. While driving on the highway and attempting to pass another vehicle that was traveling on a 2-lane highway the car suddenly died, and the transmission shifted into neutral. When I noticed the vehicle would not accelerate, I looked down and saw the push to start warning and tried to restart the vehicle with no response. I had to allow the vehicle I was passing to get ahead of me before I could swap back into that lane to get out of the way of oncoming traffic eventually coasting onto the side of t…

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ODI 11664813

Check engine light came on Then : message saying power reduced. Then: Service transmission, unable to shift soon. While driving on the highway. Vehicle has been at dealership for a month with no idea on when parts will be available. They say they have no idea on when a valve body part will be available.

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—
1
ODI 11527660

Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication prior to the failure. After barely being able to get the vehicle into the brakedown lane, the vehicle would not restart. The electronics all worked, there were no warnings or indicator lights but the engine would not start despite multiple attempts by…

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0
1
ODI 11760861 · 50,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated that while entering a parking lot at a low speed, the engine shut off without warning. The vehicle was towed to a dealer, where it was diagnosed with engine failure, which was associated with NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle remained at the dealer for approximately three months before the engine was repaired. The contact stated that while driving recently, the vehicle hesitated upon depressing the accelerator pedal. No warning light illuminat…

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000
Unknown Or Other
2
ODI 11527660

Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication prior to the failure. After barely being able to get the vehicle into the brakedown lane, the vehicle would not restart. The electronics all worked, there were no warnings or indicator lights but the engine would not start despite multiple attempts by…

Look up ODI 11527660 at NHTSA ↗

ODI 11658035

I’m filing this complaint regarding a serious safety concern with my 2023 Chevrolet Suburban. The vehicle is affected by NHTSA Recall 25V274 related to a potential defect in the crankshaft or connecting rods. GM has confirmed the recall, but there is currently no fix available, and dealerships are not equipped to inspect the engine to determine if it’s defective. This leaves us driving a vehicle with a known risk of sudden engine failure, especially at highway speeds or while towing. In addition, my vehicle is also experiencing a transmission …

Look up ODI 11658035 at NHTSA ↗

1
ODI 11527660

Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication prior to the failure. After barely being able to get the vehicle into the brakedown lane, the vehicle would not restart. The electronics all worked, there were no warnings or indicator lights but the engine would not start despite multiple attempts by…

Look up ODI 11527660 at NHTSA ↗

—
1
ODI 11557477

On Star module failure. The module controls many different safety features and it has failed and has been on a backorder for months creating a safety issue every day.

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00
1
ODI 11722933

Sun roof exploded while driving. Temps were not extreme, there were no significant pressure changes. Sun roof had no prior damage. Looking online multiple people reported the sun roof exploding on 2023 tahoes and suburbans.

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1
ODI 11718698

Sun Roof has leaked. The Sun roof leaked a considerable amount of water and it came through the head liner around the ceiling mounted control panel as well as the back of the car. This is the second time it has happened and I have been told it is not covered under warranty. Through online blogs and forums I have found that this is a common issue with 2021 and newer tahoes and suburbans. And that is a reoccurring problem that is commonly not fixed properly by the dealers This causes a safety and health issue as well as an unacceptable vehicle d…

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Electrical System
2
ODI 11564950

While driving the vehicle on an extended road trip trip on the interstate the vehicle randomly shut off while driving at highway speeds. When the vehicle turned off all interior and exterior lights did not work. The engine turned off. In order to begin driving again the vehicle needed to be restarted. This issue happened 3 separate times. In between, the vehicle has been turned off. It is a safety issue to have your vehicle turn off randomly while driving at any speed. The issue has not been reproduced by the dealer. The vehicle has been …

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ODI 11744096

The engine of this car has been under recall for multiple issues during the time we have owned it. The most recent issue that was experienced was total engine failure and electrical malfunction while driving on a busy street near train tracks. The vehicle was making a loud banging sound moments before this occurred. I wasn't even given time to get to a safe spot to investigate the issue. When it shut down, a quick message flashed across the dash board--stating ability to shift had been lost (or something to that effect)--the vehicle then flip…

Look up ODI 11744096 at NHTSA ↗

0
1
ODI 11557477

On Star module failure. The module controls many different safety features and it has failed and has been on a backorder for months creating a safety issue every day.

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—000
1
ODI 11556381

While driving on the highway at night during rainy conditions the wipers stopped in the up position, and at the same time, the headlights turned off. After a few seconds they resumed normal operation. My headlights were in the auto position and my wipers were also in the automatic setting. Being as that I was on a highway at night, in the rain, and going approximately 65mph surrounded by traffic, this was an extremely dangerous situation to be in. Without headlights and windshield wipers, my windshield was immediately obstructed and I was unab…

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Engine And Engine Cooling
1
ODI 11708318 · 134,943 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed coolant control valve. The contact was informed that the coolant control valve needed to be replaced. The vehicle was not repaired. In addition, the contact referenced a Special Coverage Program: N252508341, however the VIN was not included. The manufacturer was made aware of the failure but provided no assistance. The cont…

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1
ODI 11760861 · 50,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated that while entering a parking lot at a low speed, the engine shut off without warning. The vehicle was towed to a dealer, where it was diagnosed with engine failure, which was associated with NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle remained at the dealer for approximately three months before the engine was repaired. The contact stated that while driving recently, the vehicle hesitated upon depressing the accelerator pedal. No warning light illuminat…

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00—000
Fuel/Propulsion System
3
ODI 11656195

The 2023 suburban started shuttering on idle and loosing power on drive due to a misfire in bank 4, the fuel injector was changed, but the problem persisted. And now the dealer says that I need to change all 8 injectors. 2900 job on a car with 54000 miles. Crazy

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ODI 11697887

My 2023 Chevrolet Suburban with the 5.3L V8 engine has experienced lifter failure twice within less than [20,000 miles]. Both times the vehicle developed a misfire, engine belt like noise and was diagnosed by the Chevrolet dealership as having collapsed AFM/DFM lifters. All oil changes have been done at the dealership using GM-approved oil. The issue appears to be a known problem on 2021–2023 GM vehicles with the 5.3L L84 engine. GM has a technical service bulletin (PIP5776H) regarding lifter collapse, but no permanent fix has been provided. I…

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ODI 11743908

My 2023 Chevrolet Suburban Premier is covered under GM recall 25V-274 for the 6.2L L87 engine defect (loss of propulsion from connecting rod and crankshaft failure). In XXX, the dealer notified me my vehicle required a full engine replacement under this recall. Wareing Sheridan Chevrolet in [XXX] replaced the engine, and the vehicle was out of service approximately 12 to 14 days. Approximately 6,000 miles later, on XXX, the replacement engine failed while I was driving on the interstate highway near Billings, Montana. There were no warning indi…

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0000—
1
ODI 11663403

I was driving down the road at roughly 30 mph when my fuel tank dropped. The front fuel tank strap fell off and the bolt was gone. The fuel tank drug on the road, which prompted me to stop driving. There are scrapes on the front of the fuel tank and the strap was bent. This is a huge safety concern because had the fuel tank cracked or fell off completely this could have caused a fire. Had we been traveling at higher speeds, this could have been a very serious accident. The potential for gasoline or diesel to ignite was absolutely present. I…

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0
Structure:Body00
1
ODI 11722933

Sun roof exploded while driving. Temps were not extreme, there were no significant pressure changes. Sun roof had no prior damage. Looking online multiple people reported the sun roof exploding on 2023 tahoes and suburbans.

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00
1
ODI 11663403

I was driving down the road at roughly 30 mph when my fuel tank dropped. The front fuel tank strap fell off and the bolt was gone. The fuel tank drug on the road, which prompted me to stop driving. There are scrapes on the front of the fuel tank and the strap was bent. This is a huge safety concern because had the fuel tank cracked or fell off completely this could have caused a fire. Had we been traveling at higher speeds, this could have been a very serious accident. The potential for gasoline or diesel to ignite was absolutely present. I…

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—0
Visibility/Wiper
1
ODI 11546032 · 15,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated while driving at an undisclosed speed, the vehicle experienced phantom braking. Additionally, the windshield wipers were inoperable. On another occasion, while driving at approximately 70 MPH, the vehicle experienced phantom braking. There was no warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was a loss of communication with the control module, steering, gateway module, engine, body control module, and brakes. The dealer retri…

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0
1
ODI 11718698

Sun Roof has leaked. The Sun roof leaked a considerable amount of water and it came through the head liner around the ceiling mounted control panel as well as the back of the car. This is the second time it has happened and I have been told it is not covered under warranty. Through online blogs and forums I have found that this is a common issue with 2021 and newer tahoes and suburbans. And that is a reoccurring problem that is commonly not fixed properly by the dealers This causes a safety and health issue as well as an unacceptable vehicle d…

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1
ODI 11556381

While driving on the highway at night during rainy conditions the wipers stopped in the up position, and at the same time, the headlights turned off. After a few seconds they resumed normal operation. My headlights were in the auto position and my wipers were also in the automatic setting. Being as that I was on a highway at night, in the rain, and going approximately 65mph surrounded by traffic, this was an extremely dangerous situation to be in. Without headlights and windshield wipers, my windshield was immediately obstructed and I was unab…

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000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Warning lights and dashboard alerts

30 mentions · 24.0% of complaints

Median mileage: 54,000 mi (12 usable records).

ODI 11527660

Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication prior to the failure. After barely being able to get the vehicle into the brakedown lane, the vehicle would not restart. The electronics all worked, there were no warnings or indicator lights but the engine would not start despite multiple attempts by…

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ODI 11546032 · 15,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated while driving at an undisclosed speed, the vehicle experienced phantom braking. Additionally, the windshield wipers were inoperable. On another occasion, while driving at approximately 70 MPH, the vehicle experienced phantom braking. There was no warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was a loss of communication with the control module, steering, gateway module, engine, body control module, and brakes. The dealer retri…

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ODI 11556381

While driving on the highway at night during rainy conditions the wipers stopped in the up position, and at the same time, the headlights turned off. After a few seconds they resumed normal operation. My headlights were in the auto position and my wipers were also in the automatic setting. Being as that I was on a highway at night, in the rain, and going approximately 65mph surrounded by traffic, this was an extremely dangerous situation to be in. Without headlights and windshield wipers, my windshield was immediately obstructed and I was unab…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

14 mentions · 11.2% of complaints

Median mileage: 43,300 mi (4 usable records).

ODI 11527660

Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication prior to the failure. After barely being able to get the vehicle into the brakedown lane, the vehicle would not restart. The electronics all worked, there were no warnings or indicator lights but the engine would not start despite multiple attempts by…

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ODI 11637380 · 44,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated while driving 70 MPH, the message to "Please Restart Engine" was displayed before the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to restart. The contact coasted the vehicle off to the shoulder before the vehicle was towed to the local dealer. The vehicle was taken to a dealer where it was diagnosed with engine failure. The vehicle was not repaired and remained in the possession of the dealer. The manufacturer was notified of the failure but…

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ODI 11648111

[XXX], driving on [XXX] at mile marker [XXX], 4 miles east of Moorcroft, Wyoming, the vehicle lost power and engine quit. We made it to the side of the road and vehicle would not start. The temperature was negative 5 degrees. With cell phone service, we were able to secure a ride and a towing company before we got extremely cold in the car. The vehicle was towed by Manning's Towing of Gillette, Wyoming to White's Frontier Motors, 444 Skyline Drive, Gillette, WY 82718. After 10 days in the shop, the service department diagnosed the engine w…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

5 mentions · 4.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11527660

Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication prior to the failure. After barely being able to get the vehicle into the brakedown lane, the vehicle would not restart. The electronics all worked, there were no warnings or indicator lights but the engine would not start despite multiple attempts by…

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ODI 11644222

I was cruising at 45 - 50 mph and the vehicle went into NEUTRAL, shut off, would not restart, and would not shift into drive. I pulled into a Publix. I pressed the start /Stop button and the dash turned off. I turn pressed the brake and pressed the ignition button and the Suburban started up. Drove out of the parking lot and began accelerating when the vehicle shut off again. I could not restart the vehicle. I was able to coast into a gas station parking lot, but half of the vehicle was sticking out into the road. The vehicle would…

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ODI 11648111

[XXX], driving on [XXX] at mile marker [XXX], 4 miles east of Moorcroft, Wyoming, the vehicle lost power and engine quit. We made it to the side of the road and vehicle would not start. The temperature was negative 5 degrees. With cell phone service, we were able to secure a ride and a towing company before we got extremely cold in the car. The vehicle was towed by Manning's Towing of Gillette, Wyoming to White's Frontier Motors, 444 Skyline Drive, Gillette, WY 82718. After 10 days in the shop, the service department diagnosed the engine w…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

3 mentions · 2.4% of complaints

Median mileage: 9,000 mi (2 usable records).

ODI 11541819 · 3,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately. The vehicle was taken to the dealer and was repaired. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed again; however, the vehicle accelerated and failed to stop. The contact also stated that the radio display screen failed to function. The manufacturer was made aware of the failure. The failure mileage was approximat…

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ODI 11546032 · 15,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated while driving at an undisclosed speed, the vehicle experienced phantom braking. Additionally, the windshield wipers were inoperable. On another occasion, while driving at approximately 70 MPH, the vehicle experienced phantom braking. There was no warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was a loss of communication with the control module, steering, gateway module, engine, body control module, and brakes. The dealer retri…

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ODI 11706713

I was driving to work last Wednesday, and I live on a hill. As I was driving, a "Brake failure" alert came over my dash and I lost all control of my brakes!!! I live right off of Main Street, and my options were only to go straight and into a house, or to turn onto Main Street and hope no one hits me or that I don't hit another vehicle. I turned and thankfully no one was coming. At the end of that street I was able to coast into an closed down gas station and park the vehicle. I called the dealership I had purchased this vehicle from 10 m…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

3 mentions · 2.4% of complaints

Median mileage: 63,000 mi (1 usable records).

ODI 11677114

This vehicle shifts hard and was identified to have a transmission valve issue. It should be under the same recall that other Chevrolet vehicles have with same issue. On top of this, Chevrolet cannot keep up with demand for this part making only 500 per week. I’ve been told it may be 2 months before I have my vehicle back.

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ODI 11694418

car jerks with initial acceleration

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ODI 11758574 · 63,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated that the vehicle had experienced excessive oil consumption. The contact stated that while driving at various speeds, the vehicle chugged, jerked, and lunged forward. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact stated that the failure reoccurred. The vehicle was taken back to the dealer, where the spark plugs were replaced; however, the failure persisted. The dealer was notified of the failure and advised the contact that the spark p…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

2 mentions · 1.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11527660

Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication prior to the failure. After barely being able to get the vehicle into the brakedown lane, the vehicle would not restart. The electronics all worked, there were no warnings or indicator lights but the engine would not start despite multiple attempts by…

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ODI 11564444

The power steering on the vehicle had failed on December 10th, 2023. The sign was displayed on the dashboard for the vehicle. The vehicle was taken to Sunrise Chevy and stayed with them for a month for repair and they have been unable to repair the issue. They said the rack and pinion had gone bad on this brand new car. This is very dangerous as the safety of myself as well as others on the road are compromised due to faulty steering problems.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Oil consumption or dilution

1 mentions · 0.8% of complaints

Median mileage: 63,000 mi (1 usable records).

ODI 11758574 · 63,000 mi

The contact owns a 2023 Chevrolet Suburban. The contact stated that the vehicle had experienced excessive oil consumption. The contact stated that while driving at various speeds, the vehicle chugged, jerked, and lunged forward. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact stated that the failure reoccurred. The vehicle was taken back to the dealer, where the spark plugs were replaced; however, the failure persisted. The dealer was notified of the failure and advised the contact that the spark p…

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b