| Engine | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 2222.9%ODI 10886038I NOTICE A BURNING OIL ODOR FROM INSIDE MY TRAX AFTER THE CAR WARMS UP OR IN WARM WEATHER. USING THE AIR CONDITIONER IS OUT OF THE QUESTION ON THESE 90+ DEGREE DAYS. I PLAN TO GET THE CAR IN TOMMORROW TO HE CHECKED. BETWEEN THE BURNING OIL UNDER 9500 MILES, THE BAD BRAKES UNDER 4000 AND ROLLOUT BACKWARDS WHEN AT A STOP ON AN INCLINE, WORST CHEVY, PROBABLY LAST I EVER BUY. Look up ODI 10886038 at NHTSA ↗ | 4638.3%ODI 10992108THE KEY WAS BARELY BUMPED WHILE IN THE IGNITION AND DRIVING ON A HIGH SPEED ROAD TWICE AND THE KEY TURNED TO THE OFF POSITION SO MY STEERING WHEEL LOCKED UP TO THE POINT I CAN BARELY GET TO THE SIDE OF THE ROAD TO SAFELY PUT THE CAR IN PARK TO RESTART IT. HAVING A BABY IN THE BACKSEAT TOO BOTH TIMES MADE IT A VERY SCARY SITUATION Look up ODI 10992108 at NHTSA ↗ | 4338.1%ODI 11067380 · 2,000 miWHEN FIRST PURCHASED THIS CAR I HAD IT FOR A MONTH AND WHEN CONNECTED TO BLUETOOTH I COULDN'T HEAR THE OTHER PARTY AND OTHER PARTY WOULD HEAR LOUD NOISES I TOOK IT IN TO DIAGNOSE AND THEY SAID IT WAS FINE. NOT THE CASE CONTINUED TO HAPPEN TO THIS DAY. ABOUT 3 MONTHS INTO BUYING IT WHEN STARTING IT DELAYED AS IF I HAD A COUPLE YEARS OLD CAR I THINK THE STARTER IS WARNING ME IT IS GOING TO GIVE ME PROBLEMS. ALSO WHEN BRAKING IS DOESN'T STOP AS IF I HAD A NEW CAR IT DELAYS AND I HAVE ALMOST CRASHED A COUPLE TIMES IN SERIOUS TRAFFIC IT HAS BREAKS A… Look up ODI 11067380 at NHTSA ↗ | 2928.7%ODI 11265717WHEN I'M AT A STOP AND TRY TO PUSH ON THE GAS IT FEELS LIKE IT'S STALLING OUT, I'VE ALSO HAD PROBLEMS WITH THE RADIO AND TURN SIGNAL, I'VE HAD THE RADIO SCREEN BE COMPLETELY BLACK BUT THE RADIO WAS PLAYING AND ON OTHER TIMES AFTER TAKING IT OUT OF REVERSE AND PUTTING IT IN DRIVE AND ACTUALLY DRIVING DOWN THE STREET THE TWO YELLOW MARGIN LINES STILL APPEAR ON THE SCREEN ACROSS THE RADIO STATION AND THE TURN SIGNAL SEEMS LIKE THE DEALER HAD TO REPLACE THE OVERHEAD LIGHT IN THE CAR BECAUSE IT DID NOT FUNCTION AS WELL, IT DELAYS WHEN I TURN IT ON … Look up ODI 11265717 at NHTSA ↗ | 3526.1%ODI 11241062 · 300 miTL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). GANLEY CHEVROLET (13865 BROOK PARK RD, BROOK PARK, OH 44142, [phone removed]) STATED THAT THE PART WAS NOT AVAILABLE AND WOULD BE ORDERED IN JULY OF 2019. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT NEVER DID. THE CONTACT ALSO STATED THAT THE HEATING AND COOLING COMPONENTS WOULD NOT FUNCTION PROPERLY AND IT TOOK AN EXCESSIVE AMOUNT OF TIME TO COOL OR HEAT THE VEHICLE. ALSO, THE ACCESSORIES WOULD NO… Look up ODI 11241062 at NHTSA ↗ | 2121.6%ODI 11378236 · 120 miWITHIN TWO DAYS OF GETTING THE CAR WITH 7 MILES ON IT, AS SOON AS I GOT OVER ONE HUNDRED MILES, THE CAR TEXTED ME AND SAID THAT I NEED TO GET THE EMISSIONS SERVICED ON THE VEHICLE. LAST TIME I WENT THROUGH THIS WITH KIA... THEY FIXED IT TWICE AND THEN MY ENGINE PRETTY MUCH DIED AND THEY BLAMED ME (ON A 7 YEAR OLD CAR) Look up ODI 11378236 at NHTSA ↗ | 625.0%ODI 11629369On 11/25/24 while my daughter was driving my 2021 Trax all of a sudden the engine light came on and my car lost power while lots of smoke began coming out of the exhaust pipe the car started to shake she thankfully made it to the Dealership service department where the codes showed a FUEL TRIM PROBLEM once that problem was serviced my daughter picked the car up drove my car home and the very next day my Trax engine light came on again and once again it Lost Power my daughter went back to the Dealership service department where the codes showed … Look up ODI 11629369 at NHTSA ↗ | 444.4%ODI 11559054The check engine light came on showing codes p 146 b,d,e,f The dealership looked at the car and said the purge pump needs replaced and ordered a part that is on back order and won’t be delivered in an undetermined date. We have now lost a considerable amount of gas mileage and the dealership it may be the fuel pump. They say if it is it won’t be covered by warranty. They have said the car is safe to drive on the other issue. Look up ODI 11559054 at NHTSA ↗ | 5129.3%ODI 11536331This vehicle is programmed to shut off, if the driver leaves the vehicle with the key fob, after 15 minutes. This is very dangerous. I left my pet in the car, in the Florida sun, with the air conditioner running, while I stepped into a store briefly. When I got back to the car, I was surprised to discover my car had shut off. My pet was in a black SUV, in the Florida sun, without air. I researched the owner's manual. The owner's manual indicates the vehicle is designed to turn off, in this situation. I called Chevrolet customer service, … Look up ODI 11536331 at NHTSA ↗ | 1517.2%ODI 11614444Evaporator has gone out. Dealer confirmed. Parts on back-order. No warnings, AC just stopped blowing out cold air. While the windows can still roll down, on extremely hot days if AC isn't working, could cause health problems to some users. Look up ODI 11614444 at NHTSA ↗ | 16.3%ODI 11725976I was driving 70MPH down the highway, electronics blacked out, when they finally came back, the check engine light came on. Got to dealership, had 18 codes, engine, transmission, and electronics issues. Car is two weeks old with 498 miles on it. Look up ODI 11725976 at NHTSA ↗ |
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| Electrical System | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 2324.0%ODI 10823654( FIRST COMPLAINT)WHEN IN GEAR ON A HILL THE VEHICLE STARTS ROLLING BACK WARD FOR NO REASON I NOW HAVE TO DRIVE WITH TWO FEET (SECOND COMPLAINT) MY REAR VIEW CAMERA YOU CAN ONLY SEE 3/4 OF THE PICTUER THE PART IS BLACKED OUT. (THIRD COMPLAINT) THE OIL THINS VERY FAST HAD HTREE OIL CHANGES LESS THAN SIXMONTHS. THIS VEHICLE HAS BEEN BACK TO THE DEAL 4 TIMES THE FOURTH TIME THEY TOLD ME IT WAS THE (INCLINE BRAKE) AND THE ONLY WAY IT COULD BE FIXED IS I WOULD HAVE TO GET A NEW VEHICLE BECAUSE IT WAS BUILT IN AND NO WAY THEY CAN FIX IT. THE CAM… Look up ODI 10823654 at NHTSA ↗ | 2420.0%ODI 10940046 · 200 miI BOUGHT A BRAND NEW 2016 CHEVY TRAX ON 10/31/16. ONE WEEK LATER, I WENT INTO THE GARAGE, GOT INTO MY NEW CAR WHICH STATED RIGHT AWAY BUT I HAD NO DASHBOARD LIGHTS SO I HAD NO IDEA WHAT SPEED I WAS TRAVELING. I HAD NO RADIO OR REAR CAMERA BACK UP. I HAD NO ONSTAR SERVICE OR TELEPHONE SERVICE. THE ONLY THING THAT WORKED WAS MY HEATER. WHEN I TURNED MY TURN SIGNAL ON TO MAKE A TURN I COULDN'T HEAR IT CLICKING BUT COULD SEE THE REFLECTION OF THE FLASHING FRONT TURN SIGNAL LIGHT ON THE BUMPER IN FRONT OF ME AS WELL AS MY HEADLIGHTS SHINING ON THE C… Look up ODI 10940046 at NHTSA ↗ | 2421.2%ODI 10983313 · 65 miTHE VEHICLE'S SHIFTER CONSOLE DOES NOT ILLUMINATE AT NIGHT, LEAVING ONE TO GUESS WHAT FUNCTION THEY ARE IN (PARK, REVERSE, DRIVE). A VERY TINY NOTIFICATION IS ON THE ELECTRONIC DASHBOARD, BUT IF THAT FAILS, THEN THERE IS NO WAY OF KNOWING WHAT FUNCTION THE VEHICLE IS IN. CHEVY SAYS THAT THE FEATURE IS STANDARD, YET ADMITTED THAT THEY LEFT OUT OF SOME 2017 TRAX VEHICLES. THE SHIFTER CONSOLE DOES NOT ILLUMINATE REGARDLESS OF WHETHER YOUR HEADLIGHTS ARE ON OR OFF. CHEVY HAS BEEN MADE AWARE OF THIS ISSUE AND INFORMED THAT IT IS TOO EXPENSIVE TO F… Look up ODI 10983313 at NHTSA ↗ | 1817.8%ODI 111754902018 CHEVROLET TRAX-LS AWD. CONSUMER WRITES IN REGARD TO MANY SAFETY DEFECTS (STALLING,BATTERY LOSING POWER ,POWER STEERING AND ALL WHEEL SYSTEM ISSUES) WITH VEHICLE. *AS *TR Look up ODI 11175490 at NHTSA ↗ | 2216.4%ODI 11241062 · 300 miTL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). GANLEY CHEVROLET (13865 BROOK PARK RD, BROOK PARK, OH 44142, [phone removed]) STATED THAT THE PART WAS NOT AVAILABLE AND WOULD BE ORDERED IN JULY OF 2019. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT NEVER DID. THE CONTACT ALSO STATED THAT THE HEATING AND COOLING COMPONENTS WOULD NOT FUNCTION PROPERLY AND IT TOOK AN EXCESSIVE AMOUNT OF TIME TO COOL OR HEAT THE VEHICLE. ALSO, THE ACCESSORIES WOULD NO… Look up ODI 11241062 at NHTSA ↗ | 2727.8%ODI 11361704 · 19,000 miTHERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK Look up ODI 11361704 at NHTSA ↗ | 833.3%ODI 11500450 · 7,800 miThe contact owns a 2021 Chevrolet Trax. The contact stated that while driving approximately 45 mph, the AC unit was distributing hot air. The contact detected white smoke emerging from the engine compartment and the vehicle caught fire. The contact was able to pull over and exit the vehicle without injury. There were no warning indicator lights illuminated. The fire department extinguished the fire. A police report was filed. There was the deployment of air bags. The vehicle was towed to a tow yard. The local dealer was not contacted. The … Look up ODI 11500450 at NHTSA ↗ | 00.0%No examples available for this selection. | 6436.8%ODI 11528601The vehicle Driver Side window intermittently does not function. Look up ODI 11528601 at NHTSA ↗ | 3034.5%ODI 11593496While driving on the interstate at about 65 mph both the screen for the speedometer and the screen with the radio controls went totally black/blank. After about 2-3 minutes it came back on. The car continued to operate normally when this occurred. The car is new with only about 400 miles. Look up ODI 11593496 at NHTSA ↗ | 16.3%ODI 11725976I was driving 70MPH down the highway, electronics blacked out, when they finally came back, the check engine light came on. Got to dealership, had 18 codes, engine, transmission, and electronics issues. Car is two weeks old with 498 miles on it. Look up ODI 11725976 at NHTSA ↗ |
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| Unknown Or Other | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1414.6%ODI 10817423THE AIR CONDITIONING CONTINUALLY CYCLES OFF AND ON AND DOES NOT BLOW OUT COLD. HAPPENS IN ALL PHASES OF DRIVING Look up ODI 10817423 at NHTSA ↗ | 1512.5%ODI 11219951 · 59,000 miGOT THIS VEHICLE ON 07/23/2016, THE VEHICLE HAD MAJOR ISSUES UNTIL 09/2018. IN SEPTEMBER 2018 I TOOK THE VEHICLE TO THE ORIGINAL LOT TO HAVE IT INSPECTED AS WHEN SWITCHING THE FAN FOR THE A/C FROM 3 TO 4 ON THE BLOWER MOTOR SETTINGS STOPPED WORKING. MY DEALERSHIP REPLACED THE ORIGINAL BLOWER MOTOR. ALONG WITH THAT I WAS HAVING THE ISSUES OF THE CENTER CONSOLE (RADIO UNIT) AND THE DASH (WHERE THE SPEED, MILEAGE, ETC... IS) WOULD GO OUT WILL DRIVING OR NOT TURN ON AT ALL AND THE BACK UP CAMERA WOULDN'T TURN ON GO. THEY RE-INSTALLED THE COMPUTER S… Look up ODI 11219951 at NHTSA ↗ | 2219.5%ODI 11063459 · 305 miI PURCHASED MY VEHICLE ON NOVEMBER 22, 2017. I WAS IN AN ACCIDENT ON DECEMBER 14, 2017 WHERE I HIT A DOG AND MY CAR CAUGHT FIRE. THE FIRE DEPARTMENT AND POLICE DIDN'T BELIEVE THAT I HIT A DOG AND IT CAUSED THIS DAMAGE. I CONTACTED GM TO SEE IF THEY WOULD INVESTIGATE BUT THEY TOLD ME THEY WOULD NOT INVESTIGATE UNLESS MY INSURANCE CONTACTED THEM AND THEY ALSO TOLD ME TO READ MY MANUAL ON SEATBELTS WHEN I LET THEM KNOW THE AIRBAGS DID NOT DEPLOY. I BELIEVE WHOLE HEARTEDLY THAT THIS CAR IS UNSAFE IF IT CAUGHT ON FIRE FROM HITTING A DOG AND THEY DOG… Look up ODI 11063459 at NHTSA ↗ | 1716.8%ODI 11191788PURCHASED A 2018 CHEVY TRAX ON FEBRUARY 16, 2019. IT HAS BEEN AT THE DEALERSHIP TWICE, CURRENTLY, TO FIX AN ISSUE OF HAVING NO HEAT. GETTING READY TO SEND IT BACK TO THE DEALERSHIP AGAIN TO TRY AND FIX THE ISSUE OF NO HEAT. VEHICLE WAS LEFT RUNNING IN THE DRIVE WAY TO HEAT UP AND DRIVEN MORE THAN 20 MILES WHILE WAITING FOR THE HEAT TO START. Look up ODI 11191788 at NHTSA ↗ | 2115.7%ODI 11153315 · 365 miI HAD A BAD EXPERIENCE WITH THE BRAKES ON THIS VEHICLE. I HAD THIS CAR TO NOT STOP ON ME ON TWO OCCASIONS . ONCE IN A PARKING SPOT, AND ONCE WHEN I APPROACHED A BUSY INTERSECTION ON A COLLEGE CAMPUS. THE CAR WOULD NOT STOP. IT MADE A GRIND G NOISE, SKIED AND JUST WOULD NOT STOP. I HAD TO THROW THE CAR OUT OF DRIVE TO GET IT TO STOP. THE DEALERSHIP PLILIPS CHEVROLET IS SAYING THE DIAGNOSTIC TESTS DID NOT DETECT A PROBLEM. S I JUST IMAGINED THE TERRIFYING ORDEALS THAT I ENCOUNTERED. I NOW HAVE TO GO BACK AND GET THIS CAR AND DRIVE IT BRILL… Look up ODI 11153315 at NHTSA ↗ | 2020.6%ODI 11361704 · 19,000 miTHERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK Look up ODI 11361704 at NHTSA ↗ | 312.5%ODI 11536470The vehicle is very hard to control in high winds. I was driving down the highway on a very windy day the vehicle fishtailed the entire time. Almost rolled the vehicle it’s very dangerous Look up ODI 11536470 at NHTSA ↗ | 00.0%No examples available for this selection. | 2313.2%ODI 11528601The vehicle Driver Side window intermittently does not function. Look up ODI 11528601 at NHTSA ↗ | 2124.1%ODI 11657996I am very unsure what is going on, but when I am in reverse my whole dash loudly rattles and vibrates the whole car. My front door speakers also keep going out with makes me think we may have a wiring issue. Look up ODI 11657996 at NHTSA ↗ | 318.8%ODI 11708128While driving on the interstate vehicle begin to surge and lag with a check engine light appearing. Vehicle never became disabled but after reading it sounds like this a very known issue with Trax’s. Chevy app stated it was the emissions control system which is most common for purge valve failure. GM needs to issue a recall as the purges valve in every Trax is defective just like the did with earlier models. Look up ODI 11708128 at NHTSA ↗ |
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| Power Train | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1818.8%ODI 10732186 · 2,385 miTL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE ON AN INCLINE WITH THE BRAKES ENGAGED, THE VEHICLE ROLLED BACKWARDS WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DUE TO A SLEEP MODE PROGRAM IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 2,385. Look up ODI 10732186 at NHTSA ↗ | 1310.8%ODI 10918147 · 22,000 miWE HAD A PROBLEM SHIFTING GEARS. THE PROBLEM OCCURRED WHILE IN MOVING AT VERY SLOW SPEED (0-3MPH) IN A PARKING SPOT (IN A LOT), MOVING FORWARD AND BACK WHILE DEMONSTRATING THE USE OF THE CAR, WITH A RENTED CHEVY TRAX 2016 MODEL WHICH HAD BEEN PREVIOUSLY RENTED BY THE TIME WE ACQUIRED IT. FIRST, WE WERE ABLE TO SHIFT INTO REVERSE AND MOVE THE CAR IN REVERSE. NEXT WE SHIFTED INTO DRIVE BUT THE CAR CONTINUED TO MOVE IN REVERSE. WHILE THE ENGINE CONTINUED TO RUN, WE TRIED NUMEROUS TIMES TO SHIFT AND RE-SHIFT INTO DRIVE BUT THE CAR CONTINUED TO MOVE… Look up ODI 10918147 at NHTSA ↗ | 108.8%ODI 11340650 · 46,000 miTL* THE CONTACT OWNS A 2017 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE ON THE FREEWAY ON AN INCLINE AND WHEN LED OFF THE BRAKE, THE VEHICLE ROLLBACK AND CRASHED INTO ANOTHER VEHICLE. NO WARNING LIGHTS ILLUMINATED. THE CONTACT NOR THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS NOT FILED, THE CONTACT STATED THERE WAS NO DAMAGE TO NEITHER OF THE VEHICLE. THE VEHICLE WAS TAKEN TO GORDON CHEVROLET, INC (1850 FORD RD, GARDEN CITY, MI 48135) AND WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NORMAL. THE VEHICLE WAS NOT REPAI… Look up ODI 11340650 at NHTSA ↗ | 109.9%ODI 11412783 · 69,000 mi-BACKUP CAMERA SENSOR SOUND STOPPED WORKING AROUND 55K MILES -WE BOUGHT OUT CAR BRAND NEW THREE YEARS AGO THIS MONTH, AND THE TURBO UNEXPECTEDLY CRACKED SOMEWHERE BETWEEN 68K-69K MILES. IT'S RELEASING A HORRIBLE SMELL IN THE CAR. NO CHECK ENGINE LIGHT IS COMING ON Look up ODI 11412783 at NHTSA ↗ | 107.5%ODI 11254288 · 645 miCAR SHIFTS ROUGH IT DOESN'T SHIFT AT ALL AND HAD NO POWER TO GO UP A VERY SMALL HILL, TO BE PARKED IN MY DRIVEWAY OR CARPORT, AT THE APARTMENT WE LIVE IN. THIS HAPPENS ON THE HIGHWAY, AT RED LILGHTS AND WHEN BREAKING TO STOP THIS HAS GONE ON FOR SEVERAL DAYS AND GOTTEN PROGRESSIVELY WORSE, WITH TIME SINCE LAST WEDNESDAY. THE CAR WAS JUST PURCHASED NEW ON AUGUST 30, 2019. Look up ODI 11254288 at NHTSA ↗ | 1515.5%ODI 11301645 · 900 miTL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, PASSENGER REACHED FOR AN ITEM IN THE CENTER CONSOLE AND INADVERTENTLY TOUCHED THE GEAR SHIFTIER. THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL WITH NO WARNING LIGHTS ILLUMINATING. THE CONTACT WAS ABLE TO BRAKE AND SHIFT BACK TO DRIVE. THE CONTACT STATED LATER TESTED THE SHIFTER WHILE PARKED IN DRIVEWAY, WAS ABLE TO SHIFT FROM DRIVE TO NEUTRAL WITH A LIGHT TOUCH. THE VEHICLE WAS TAKEN TO BICAL CHEVROLET OF VALLEY STREAM (709 W MERRICK RD, VALLEY ST… Look up ODI 11301645 at NHTSA ↗ | 312.5%ODI 11599593My car, which as of today, July 6, 2024 has a mileage of 45349, and is experiencing issues related to the EVAP purge pump under speed. I see that there is already been a recall on multiple models of the Chevrolet tracks, but not mine as it is a 2021 and not a 2020. I have owned this vehicle for two months, and have kept up with all of the maintenance as instructed. But I figured that this malfunction will lead to further damage, including but not limited to blown head gasket or blown engine. Look up ODI 11599593 at NHTSA ↗ | 111.1%ODI 11559054The check engine light came on showing codes p 146 b,d,e,f The dealership looked at the car and said the purge pump needs replaced and ordered a part that is on back order and won’t be delivered in an undetermined date. We have now lost a considerable amount of gas mileage and the dealership it may be the fuel pump. They say if it is it won’t be covered by warranty. They have said the car is safe to drive on the other issue. Look up ODI 11559054 at NHTSA ↗ | 148.0%ODI 11519955 · 579 miThe contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 60-72 MPH, with the cruise control activated or turned off, the contact detected an intermittent pulsation. The contact stated it was like the brakes had engaged or the transmission was slipping. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 579. Look up ODI 11519955 at NHTSA ↗ | 55.7%ODI 11645135I am reporting a safety incident that occurred on [XXX] with my new GM vehicle, a 2025 Chevy Trax with roughly 3000 odometer miles. I was returning to Troy MI from Ann Arbor MI on [XXX] a roughly 50 mile drive, a driver with one passenger. The weather was good, no ice or debris on the roads. We exited the highway and proceeded north through several stoplights. Just before making a right turn into a destination, the vehicle seemed to slam to stop multiple times, causing loss of vehicle control. The abrupt behavior knocked the steering wheel out … Look up ODI 11645135 at NHTSA ↗ | 16.3%ODI 11725976I was driving 70MPH down the highway, electronics blacked out, when they finally came back, the check engine light came on. Got to dealership, had 18 codes, engine, transmission, and electronics issues. Car is two weeks old with 498 miles on it. Look up ODI 11725976 at NHTSA ↗ |
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| Suspension | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 77.3%ODI 11299101MY WIFE AND I OWN A 2015 CHEVY TRAX, ONE OF MY RELATIVES OWNS A 2017 CHEVY TRAX. THE WIFE AND I ARE EXPERIENCING THE SAME EXACT ISSUE THAT MY RELATIVE WAS WITH THE FRONT END NAMELY THE LOWER CONTROL ARM AND GM SAYS THEY ARE NOT RESPONSIBLE FOR IT. Look up ODI 11299101 at NHTSA ↗ | 75.8%ODI 11023387 · 8,900 miVEHICLE RECEIVED SIDE IMPACT ON DRIVERS SIDE, AIR BAGS NEVER DEPLOYED AND DRIVERS SIDE REAR WHEEL WAS RIPPED OFF FROM VEHICLE Look up ODI 11023387 at NHTSA ↗ | 108.8%ODI 11252317A 2017-2019 CHEVROLET TRAX RECALL WAS ISSUED THAT WILL REPAIR PROBLEMS WITH JOINTS IN THE FRONT LOWER CONTROL ARMS THAT MAY HAVE BEEN IMPROPERLY WELDED, CAUSING THE CONTROL ARMS TO SEPARATE FROM THE SUVS. I HAVE BEEN TOLD NOT TO DRIVE THE VEHICLE DUE TO SAFETY CONCERNS. THE RECALL WAS ISSUED IN APRIL SO I HAVE NOW BEEN WITHOUT A VEHICLE FOR OVER FOUR MONTHS. NEITHER A CHEVROLET DEALER NOR THE CHEVROLET HEADQUARTERS WILL DO ANYTHING TO PROVIDE A RENTAL CAR UNTIL THEY CAN DETERMINE WHEN THEY CAN REPAIR THE VEHICLE. WHAT ARE MY OPTIONS? Look up ODI 11252317 at NHTSA ↗ | 3433.7%ODI 11205049 · 7,600 miTL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT STATED THAT THE ONSTAR SYSTEM INFORMED HER THAT THE VEHICLE HAD A RECALL. THE CONTACT SPOKE WITH MATTHEWS'HARFREAVES CHEVROLET (2000 TWELVE MILE ROAD, ROYAL OAK, MI, 48067, [phone removed]) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT NOTIC… Look up ODI 11205049 at NHTSA ↗ | 1914.2%ODI 11204934TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). SUMMIT CHEVROLET BUICK GMC (318 GRANT AVE, AUBURN, NY 13021, [phone removed]) AND THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 11204934 at NHTSA ↗ | 1010.3%ODI 11404059 · 15,000 miFROM NEW THERE WAS A SIGHT BUMP WHEN TAKING OFF FROM STOP AT 15,000 MILES IT HAPPENS ALL THE TIME LIKE SOME ONE TAPPED YOUR BUMPER. IT IS PRONOUNCED AND CONSTANT. AS WELL AS WHEN YOU STOP ON A HILL THE CAR ROLLS BACK LIKE DRIVING A STANDARD MAKING IT DANGEROUS FOR ANYTHING BEHIND YOU. PERSON ANIMAL ITEM. HILL ASSIST DOES NOT WORK. DEALER SAYS NO CODES NOTHING TO FIX. ITS WARRANTEED FOR 60,000 MILES, UNTIL IT BREAKS OR THROWS A CODE.. THIS DOESN'T MAKE IT RIGHT OR SAFE. VERY TERRIFYING WHEN YOU TAKE THE FOOT OFF BREAK AND YOU START ROLLING BACK… Look up ODI 11404059 at NHTSA ↗ | 14.2%ODI 11527411It appears the rear axle separated from the vehicle. This appears to prevented braking ability. My conclusion is from skid marks at the crash scene. Also Front wheels disengaged. I have photos. Look up ODI 11527411 at NHTSA ↗ | 00.0%No examples available for this selection. | 10.6%ODI 11754906At 38,000 miles the right sway bar stabilizer linker failed and required replacement. This was inspected by a manufacturer associated dealer mechanic. No other symptoms or warning lamps prior to the failure. Look up ODI 11754906 at NHTSA ↗ | 11.1%ODI 11762004Component that malfunctioned: loose Inner and outer tie rod end following repair preformed at a dealer on 8/20/2026. This component is essential for proper steering and if this would have failed while driving the joint can shear or free from the knuckle as the driver looses control of the steering. additionally, this sudden loss of control would have likely resulted in a serious if not fatal accident. I am an auto technician by trade at a independent repair shop, me and a fellow technician verified the inner and outer tie rod have more than 0.5… Look up ODI 11762004 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Steering | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1313.5%ODI 10871735I HAVE HAD MY TRAX IN FOR SERVICE 5+ TIMES DUE TO THE "BYOM" MEDIA AND DUE TO MY CAR BEING HACKED THROUGH THE "GLITCH" THROUGH THE MYLINK MEDIA CENTER AND INFORMANT SYSTEM, WHICH, IRONICALLY, AT THE BEGINNING OF MAY 2016, A RECALL NOTICE WAS SENT OUT ABOUT THIS ISSUE. I HAD MY CAR IN FOR SERVICE FOR THE 5TH TIME (SAME THING!!!) AND GM EXPLAINED TO ME THAT I WAS MISSING RELAY'S AND FUSES IN MY CAR (YES, CAUSE THE CAR DOESN'T LOCK AND THE REMOTE KEYLESS ENTRY HAD A GLITCH IN IT DUE TO THE RECALL")! I HAVE FILED SEVERAL CASES WITH GM ABOUT THIS AN… Look up ODI 10871735 at NHTSA ↗ | 1411.7%ODI 10959169 · 10,500 miSTEERING WHEEL LOCKED UP (CANNOT TURN) WHILE DRIVING. Look up ODI 10959169 at NHTSA ↗ | 1916.8%ODI 11056104 · 3,000 miTL* THE CONTACT OWNS A 2017 CHEVROLET TRAX. WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING BECAME DIFFICULT TO MANEUVER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GREY CHEVROLET (4949 SW HOVDE RD, PORT ORCHARD, WA 98367, [phone removed]) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND. THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. Look up ODI 11056104 at NHTSA ↗ | 98.9%ODI 11318859 · 36,457 miID NUMBER 19V312 Look up ODI 11318859 at NHTSA ↗ | 1511.2%ODI 11171048 · 3,300 miBOUGHT CAR 4 DAYS AGO. STEERING PULLED TO LEFT. WAS ASSURED IT JUST NEEDED ALIGNMENT. NEXT DAY, DEALERSHIP DID A BOTCHED ALIGNMENT (GOT SECOND OPTION AND RE-DO AT BELLE TIRE, PROVING MY SUSPICIONS). ISSUE STILL HAPPENING. CAR PULLS TO THE RIGHT' AND I FEEL LIKE I AM IN A DEATHTRAP. IT FEELS VERY UNSAFE TO DRIVE BECAUSE NO MATTER WHAT I DO IT CONTINUALLY WANTS TO PULL TO THE RIGHT. STEERING WHEEL STIFF TURNING LEFT AND LOOSE ON RIGHT. MUST KEEP STEERING WHEEL STRAIGHT EVEN WHEN ON CURVED ROADS THAT TURN LEFTWARD. I AM AFRAID THAT THIS CAR WAS … Look up ODI 11171048 at NHTSA ↗ | 44.1%ODI 11450865Something broke onthe suspension and I lost control of the car Look up ODI 11450865 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 42.3%ODI 11604343The affected component is the design of the cruise control engagement button, and yes it is available for inspection. While the vehicle is below a certain (unknown) speed, if the cruise control engagement button is pressed, the cruse control engages at a relatively high rate of speed, and the vehicle lurches forward. This is especially problematic due to the design of the switch, which is a protruded lever-type mechanism that is easily swiped while the steering wheel turns. Due to this design, a significant risk is posed for injury and fatal a… Look up ODI 11604343 at NHTSA ↗ | 33.4%ODI 11612350 · 1,035 miThe contact owns a 2025 Chevrolet Trax. The contact stated while driving 45 MPH and depressing the accelerator pedal, the vehicle was drifting to the right. The contact had to steer the vehicle back into the desired lane. The contact stated that the failure was occurred while depressing the accelerator pedal while driving at various speeds. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where the failure could not be replicated. The vehicle was not repaired. The manufacturer was n… Look up ODI 11612350 at NHTSA ↗ | 212.5%ODI 11727008 · 156,000 miThe contact owns a 2026 Chevrolet Trax. The contact stated that while starting the vehicle, the message "Brake System Failure" was displayed. The contact turned off the vehicle, waited for a while, and then restarted the vehicle. After restarting the vehicle, the message "Steering System Not Engaged" was displayed. The contact turned off the vehicle. The vehicle was towed to the dealer, who informed the contact that 3 diagnostic codes were retrieved, indicating a braking system and steering failure. However, the third failure was not provided. … Look up ODI 11727008 at NHTSA ↗ |
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| Service Brakes | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 88.3%ODI 10822351 · 800 miTL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. WHEN THE CONTACT RELEASED THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS A FEATURE INHERENT TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 800. THE VIN WAS NOT PROVIDED. UPDATED 04/07/16*LJ *CN Look up ODI 10822351 at NHTSA ↗ | 97.5%ODI 10885504 · 50 miTAKATA RECALL [PURCHASED A 2016 CHEVY TRAX AT CHEVROLET OF HOMEWOOD 18033 S. HALSTED, HOMEWOOD, ILLINOIS ON JUNE 13, 2016 FOR MY DAUGHTER. WITHIN THE FIRST WEEK OF PURCHASE THE BRAKES BEGAN SQUEAKING. AFTER ABOUT THE SECOND WEEK THE BRAKES BEGAN SQUEAKING LOUD. SOME ONLOOKERS NOTED THAT THE NOISE WAS COMING FROM THE BACK BRAKES. MY DAUGHTER TOOK THE CAR BACK TO CHEVROLET OF HOMEWOOD ON JULY 7, 2016 FOR BRAKE INSPECTION. THE SERVICE DEPARTMENT TEST DROVE THE VEHICLES HEARD THE BRAKE NOISE BUT SAID THEY FOUND NO PROBLEM. ON 7/10/16, THE BR… Look up ODI 10885504 at NHTSA ↗ | 98.0%ODI 11067380 · 2,000 miWHEN FIRST PURCHASED THIS CAR I HAD IT FOR A MONTH AND WHEN CONNECTED TO BLUETOOTH I COULDN'T HEAR THE OTHER PARTY AND OTHER PARTY WOULD HEAR LOUD NOISES I TOOK IT IN TO DIAGNOSE AND THEY SAID IT WAS FINE. NOT THE CASE CONTINUED TO HAPPEN TO THIS DAY. ABOUT 3 MONTHS INTO BUYING IT WHEN STARTING IT DELAYED AS IF I HAD A COUPLE YEARS OLD CAR I THINK THE STARTER IS WARNING ME IT IS GOING TO GIVE ME PROBLEMS. ALSO WHEN BRAKING IS DOESN'T STOP AS IF I HAD A NEW CAR IT DELAYS AND I HAVE ALMOST CRASHED A COUPLE TIMES IN SERIOUS TRAFFIC IT HAS BREAKS A… Look up ODI 11067380 at NHTSA ↗ | 76.9%ODI 11222232 · 34,000 miTL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). WHILE DRIVING AND APPLYING PRESSURE TO THE BRAKE PEDAL, THE BRAKES MADE A GRINDING SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO HESSERT CHEVROLET (6301 E ROOSEVELT BLVD, PHILADELPHIA, PA 19149, [phone removed]). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. Look up ODI 11222232 at NHTSA ↗ | 139.7%ODI 11222919 · 2,500 miWHILE ON THE HIGHWAY, MY TRUCK WENT HARD RIGHT WHILE MY STEERING WHEEL WAS IN STRAIGHT POSITION. I ASKED MY PASSENGER DID YOU FEEL THAT . THEY SAID YES .IT WAS VERY SCARY AND HAPPENS VERY SPORADIC.ALSO THE BRAKES SEEM TO BE SOME TIMEY WITH STOPPING EFFICIENTLY, LIKE YOU EITHER STOP TOO QUICK OR NOT FAST ENOUGH. I'M NOT SURE WHY MY VIN HAS NOT APPEARED IN THIS RECALL WHEN CLEARLY MY VEHICLE HAS THE SAME ISSUES AND WITHIN THE MAKE MODEL AND YEAR. Look up ODI 11222919 at NHTSA ↗ | 1212.4%ODI 11480687My husband and I were leaving a local grocery store, when we began backing up and the "hillside assist" light came on for a 5% or so incline. So after backing up, we pulled out of the parking spot and our brakes began locking up, this continued all the way home (about 3 miles). The error msg, "service stabilitrak" came on when we were pulling into our driveway. We called the dealer where we purchased it because we have less than 48000 miles on it and they said that we may have repairs covered under the power train. However, stabilitrak is not p… Look up ODI 11480687 at NHTSA ↗ | 416.7%ODI 114317801,992 miles. Two times when applying brakes hard the vehicle pulled hard to the right. Both times I narrowly avoided hitting the vehicle in front of me. I went to the service department they did a test drive and were unable to duplicate the issue. They checked the brake pads and rotors and stated all look normal. In addition they did a multi-point inspection. 6,253 miles. Again applying brakes hard the vehicle pulled hard right. Days later the brakes were spongy and then that lead up to the brakes going to the floor board. I went to the ser… Look up ODI 11431780 at NHTSA ↗ | 00.0%No examples available for this selection. | 126.9%ODI 11519955 · 579 miThe contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 60-72 MPH, with the cruise control activated or turned off, the contact detected an intermittent pulsation. The contact stated it was like the brakes had engaged or the transmission was slipping. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 579. Look up ODI 11519955 at NHTSA ↗ | 44.6%ODI 11594443Electrical system (Sound system, Bluetooth, graphics, and backup camera), and Automatic Braking - available for inspection Screen glitches using apple car play (wireless and wired), and in general (have pictures and videos) Backup camera is a fishbowl and stays on when driving at 45 mph or at any speed (have video) Car electrical system stays on when doors are shut, engine off and key removed for prolonged amounts of time (have video) Does not brake, only flashes and chimes when driving between 5-50mphs - If I was to get into an accident and t… Look up ODI 11594443 at NHTSA ↗ | 318.8%ODI 11733834Antilock Breaking System Look up ODI 11733834 at NHTSA ↗ |
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| Air Bags | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1212.5%ODI 10818196 · 7,400 miTL* THE CONTACT OWNED A 2015 CHEVROLET TRAX. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND WAS SUBSEQUENTLY TOTALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT RESPOND. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 7,400. Look up ODI 10818196 at NHTSA ↗ | 1815.0%ODI 10935438 · 7,500 miWE HAD AN SINGLE CAR CRASH. THE CAR WENT OVER A CURB AND DOWN AN EMBANKMENT AND [XXX] NEAR TOOK OUT A WOODEN WALK WAY WITH PEOPLE NEAR BY ON THE WALKWAY IT ENDED UP TOTALING ($20,000 IN DAMAGE ) OUR BRAND NEW CHEVY TRAX 2016. AND WHEN ALL 11.......... AIRBAGS RIGHT 11 AIRBAGS AND NOT ONE WHEN OFF AND WE BOTH HAD SEAT BELT ON BUT I STILL MANAGED TO HIT MY HEAD SO HARD I HAD AN SMALL INDENT IN MY HEAD AND U WOULD THINK BRAND NEW CAR AND 11 AIR BAGS U THINK YOU WOULD B SAVE ....?? BUT NOT IN A CHEVY!!!! ALL CUZ OF THE AIRBAGS AND BRAKES WERE AFF… Look up ODI 10935438 at NHTSA ↗ | 54.4%ODI 10994222 · 600 miTL* THE CONTACT OWNED A 2017 CHEVROLET TRAX. WHILE THE CONTACT'S DAUGHTER WAS MAKING A LEFT TURN, ANOTHER VEHICLE RAN THE RED LIGHT. AS A RESULT, THE FRONT END OF THE CONTACT'S VEHICLE CRASHED INTO THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND HEAD THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 8-302-0913391. THE APPROXIMATE FAILURE MILEAGE WAS… Look up ODI 10994222 at NHTSA ↗ | 22.0%ODI 111289102018 CHEVROLET TRAX. CONSUMER WRITES IN REGARDS TO ISSUES WITH PASSENGER AIRBAG SENSOR. *LD *JS Look up ODI 11128910 at NHTSA ↗ | 43.0%ODI 112790342019 CHEVROLET TRAX. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER HAS HAD POSSESSION OF THE VEHICLE FOR 103 DAYS. THE MANUFACTURER WAS CONTACTED AND STATED THE PARTS NECESSARY TO COMPLETE THE REPAIR WERE UNAVAILABLE. *JS Look up ODI 11279034 at NHTSA ↗ | 66.2%ODI 11439396 · 4,700 miThe contact owns a 2020 Chevrolet TRAX. The contact stated while driving approximately 60mph when the contact was involved in an accident which resulted in the driver-side air bag not deploying, and the driver-side seatbelt not locking. A police report was taken and the vehicle was towed to a tow lot, then was towed to an insurance lot. The contact sustained concussion, broken nose, herniated and torn spinal discs, and sought medical treatment. The manufacturer was not informed of the failure. The failure mileage was approximately 4,700. Look up ODI 11439396 at NHTSA ↗ | 312.5%ODI 11482758My wife was driving and we were hit hard enough to shove the vehicle into the next lane and crumple the undercarriage of the vehicle. Making it undrivable anymore. And any information I can find says side impact air bags will deploy if the vehicle is hit anywhere on the side of the vehicle. Which clearly did not happen in this case. A side note I can only ever find videos on direct side impact not indirect impacts that involves the wheels. In either case the front or back tire impacts will still involve the persons head being slammed into the d… Look up ODI 11482758 at NHTSA ↗ | 111.1%ODI 11508789Had a head-on collision and the airbags failed to deploy. Everyone was highly surprised that the airbags didn't work and told me where to report the safety issue. Unknown if the car has been retested or inspected after the incident. Look up ODI 11508789 at NHTSA ↗ | 63.4%ODI 11524379I was in a car accident where all of my airbags deployed. The seat airbag deployed, and the deflation vents were facing me. It melted my polyester shirt into me and burned my the skin across my ribs on my left side (nearest to the door). I was not aware of the location of the vents in the airbag until during the accident. This could be an issue for shorter people, who might have the airbags deploy closer to their face. I went to the hospital for the pain I was feeling in my ribs and difficulty breathing (some of which came from this airbag). Look up ODI 11524379 at NHTSA ↗ | 78.0%ODI 11655812Was making right hand turn which causes vehicle to straddle shoulder for a brief period of time because of how lines are painted. Auto steering resisted the manual steering to get into the lane properly and pulled vehicle onto shoulder further which lead vehicle to be pulled into the ditch. Look up ODI 11655812 at NHTSA ↗ | 318.8%ODI 11744059I was driving at about 10 mph in a suburban Buffalo retail parking lot when I was T-boned by a driver coming at me perpendicular at a much higher rate of speed who hit me squarely on the driver's side front and rear door. Airbags did not deploy. Yes, my safety was put at risk. I was injured. The problem has not been reproduced or confirmed by dealer or anyone else. Noone has inspected the vehicle yet. There were no warning signs prior to the accident. Look up ODI 11744059 at NHTSA ↗ |
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