U.S. public vehicle records

Chrysler PACIFICA PLUG-IN HYBRID engine problems

81 complaint narratives mention engine terms.

Key facts

614 owner complaints analyzed

12 distinct recall campaigns

12,533 mi median reported failure mileage

Scope: 2017 to 2026 model years. Data updated: 2026-09-30 (September 30, 2026). 192 complaints include usable failure mileage. View data status.

Engine operation evidence

81 of 614 complaints match this topic (13.2%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 10983848 · 2017-05-06 (May 6, 2017)

NEW 2017 CHRYSLER PACIFICA HYBRID WITH 270 MILES STALLED ON A BUSY INTERSECTION AND WON'T TURN ON. THE VEHICLE WAS IN MOTION WHEN IT LOST POWER AND CAME TO A COMPLETE STOP. THE ENGINE SIGN IS ON AND MESSAGE SAYS "PRESS BRAKE TO PREVENT ROLLONG". TURNING OFF AND TURNING THE IT BACK ON DOES NOT MAKE THE ISSUE GO AWAY.

Owner-reported narrative. 270 miles reported. Look up ODI 10983848 at NHTSA ↗

Owner report 10994562 · 2017-06-12 (June 12, 2017)

CHRYSLER SAYS POSSIBLE DIODE FAILURE, POSSIBLE SUDDEN LOSS OF POWER, POSSIBLE CRASH (FATAL), BUT CHRYSLER HAS NO REPLACEMENT, SAYS NOTHING CAN BE DONE UNTIL THIRD QUARTER 2017. THAT'S UNACCEPTABLE. I CAN'T DRIVE A DEATHMOBILE. MY CAR HAS NOT SHOWN SYMPTOMS, BUT THAT'S NOT THE POINT. MY VIN IS ON RECALL LIST. RECALL NOTICE ATTACHED.

Owner-reported narrative. 1,300 miles reported. Look up ODI 10994562 at NHTSA ↗

Owner report 11055518 · 2017-12-19 (December 19, 2017)

THE CAR HAD BEEN OPERATING NORMALLY WHILE DRIVING FOR ABOUT 15 MINUTES WHEN WE REALIZED WE MISSED A TURN AND DECIDED TO TURN AROUND USING A DRIVEWAY. THE CAR WAS NEVER SWITCHED OUT OF DRIVE. AFTER TURNING AROUND WE STARTED ACCELERATING TO CROSS THE TWO LANE ROAD AND THEN ALL MOTIVE POWER CUT OUT, WE LOST POWER STEERING AND COULD NOT OPERATE THE GEAR SHIFTER. THE VEHICLE STALLED, DANGEROUSLY BLOCKING BOTH LANES OF TRAFFIC WITH THREE CHILDREN AND TWO ADULTS INSIDE. WE GOT EVERYONE OUT OF THE VEHICLE AND OFF OF THE ROAD. A FEW MINUTES LATER AFTER …

Owner-reported narrative. 2,000 miles reported. Look up ODI 11055518 at NHTSA ↗

Owner report 11092778 · 2018-05-09 (May 9, 2018)

TL* THE CONTACT OWNS A 2018 (NA) CHRYSLER PACIFICA HYBRID. WHILE DRIVING 60 MPH, THE VEHICLE STALLED. ONCE IT WAS RESTARTED, THE TEMPERATURE AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (RY DELL CHRYSLER DODGE JEEP RAM, 700 SAN FERNANDO ROAD, SAN FERNANDO, CA 91340) WHERE IT WAS DIAGNOSED THAT THERE WAS A SHORT IN THE TEMPERATURE SENSOR AND A NEW TRANSMISSION WAS NEEDED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD NOT HONOR THE WARRANTY ON THE VEHICLE. THE FAILURE MILEAGE WAS 278.

Owner-reported narrative. 278 miles reported. Look up ODI 11092778 at NHTSA ↗

Owner report 11175218 · 2019-02-08 (February 8, 2019)

WHILE DRIVING, I EXPERIENCED A SUDDEN LOSS OF POWER. THE VEHICLE PUT ITSELF INTO A LOW-SPEED MODE (AKA "TURTLE MODE") AND THEN WOULD NO LONGER ACCELERATE AT ALL. IT HAS BEEN DETERMINED THAT AN ENTIRELY NEW TRANSMISSION IS REQUIRED.

Owner-reported narrative. 17,000 miles reported. Look up ODI 11175218 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

614 unique complaints in this selection. Analysis snapshot: 2026-09-30.

31.3%Usable mileage192 / 614 records

100.0%Valid incident date614 / 614 records

100.0%Valid filing date614 / 614 records

100.0%Ordered incident and filing dates614 / 614 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2017	2018	2019	2020	2021	2022	2023	2024	2025	2026
Electrical System	3038.0% ODI 10991789 · 15 mi HAD THE CAR FOR 23 HOURS. LESS THAN 5000 MILES. AFTER PULLING THE CAR TO THE END OF THE DRIVEWAY AND 3/4 OF THE WAY INTO OUR ROAD IT BEGAN TO SHAKE VIOLENTLY, SO MUCH SO THAT ONE OF OUR DAUGHTERS BURST IN TO TEARS (THE ONE THAT NEVER CRIES). THE SHAKING LASTED SOME TIME, ALONG WITH GRINDING NOISES. THE CAR FLASHED A DOZEN DIFFERENT CODES AS WELL AS INDICATING THAT THE PARKING BREAK WAS NOT AVAILABLE. THE VAN WAS COMPLETELY DEAD IN THE ROAD WITH FIVE CHILDREN INSIDE AND CARS HAVING TO SWERVE AROUND TO MAKE IT THROUGH THE NEARLY BLOCKED ROAD.… Look up ODI 10991789 at NHTSA ↗	8136.3% ODI 11084554 · 3,300 mi I WAS PASSING A SLOW MOVING MOTOR HOME ON STATE ROAD 19 OCALA NATIONAL FOREST . IN THE MIDDLE OF MY PASS THE ENGINE CUT OFF. I HAD ENOUGH SPEED TO FINISH MY PASS SAFELY AND PULL TO THE SIDE OF ROAD. ALL THE PANEL LIGHTS WERE FLASHING AND THE CAR WOULD NOT RESTART. I CALLED ROADSIDE ASSISTANCE CHRYSLER AND AFTER FOUR HOURS THE VEHICLE WAS TOWED TO THE NEAREST CHRYSLER DEALER. THE CAR HAS BEEN AT BECK PALATKA FLORIDA, CHRYSLER SINCE APRIL FIRST. THEY INFORMED AFTER FIVE DAYS THAT THEY WERE NOT EQUIPPED TO HANDLE REPAIRS BECAUSE OF THE NEW TECHNOL… Look up ODI 11084554 at NHTSA ↗	2146.7% ODI 11181367 · 550 mi SMOKE AND FOUL ROTTEN EGG SMELL COMING FROM DRIVER REAR QUARTER PANEL WHERE BATTERY SITS. FIRE DEPARTMENT CAME OUT AND REMOVED PANELING AND BATTERY WAS FOUND TO BE EXTREMELY OVERHEATED. VEHICLE WAS PLUGGED IN CHARGING WHEN THIS COURTED IN OUR GARAGE. I IMMEDIATELY UNPLUGGED IT AND CALLED 911 Look up ODI 11181367 at NHTSA ↗	2543.1% ODI 11350322 TL* THE CONTACT OWNS A 2020 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V334000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH POWAY CHRYSLER JEEP DODGE DEALER (13811 POWAY ROAD, POWAY, CA 92064), AND WAS INFORMED THAT PARTS WOULD BE AVAILABLE IN APPROXIMATELY FOUR WEEKS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPE… Look up ODI 11350322 at NHTSA ↗	1246.2% ODI 11503765 The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11503765 at NHTSA ↗	4034.5% ODI 11488893 While driving on the freeway, check engine light came on, all acceleration power was lost, car directed me to “put car in park, press brake, and push start button.” This led to extremely dangerous situation of having to navigate traffic and reach the shoulder with no ability to accelerate. Vehicle was powered down and restarted and was able to return to the road. This has happened 10 times total. This is the first reoccurrence since getting the power inverter module replaced at the dealership four days ago. Look up ODI 11488893 at NHTSA ↗	1435.0% ODI 11547017 My air conditioner went out in my car three weeks after purchase. I took it to the dealership. They replace several parts and said that there was an electrical issue they ran into. They said they had to get approval from Chrysler engineering in order to replace the part. The car was in the dealership for over a month. Other findings state that the air-conditioning unit was low on Freon. And several fuse arrays were not working properly. The car had apx 1600 miles on it when I had to take the car back to dealership for the AC issue . The dealers… Look up ODI 11547017 at NHTSA ↗	726.9% ODI 11590829 I was driving at highway speed westbound in the middle lane of the Long Island Expressway in Queens, New York when I felt an unusual motion and heard an unusual noise. The dashboard warning said that the engine had shut down and that I should move to the nearest safe place. All acceleration was lost and the vehicle was only rolling. This was a dangerous situation but I did manage to change lanes to the right. The vehicle then rolled to a stop in the right lane of the highway (with no shoulder). I could not restart it. I had to wait for so… Look up ODI 11590829 at NHTSA ↗	1100.0% ODI 11757923 The contact rented a 2025 Chrysler Pacifica Hybrid from Budget Car Rental (2176 Main St, Dunedin, FL 34698). The contact stated that while driving approximately 55 MPH, the contact believed that the vehicle was being tracked via Bluetooth throughout a trip from Florida to Kansas City to New York and back to Florida, as the vehicle was surrounded by other vehicles with suggestive and personalized license plates. The contact reported the issue to the Florida Department of Law Enforcement. The manufacturer was not notified of the issue. Look up ODI 11757923 at NHTSA ↗	0Unavailable No examples available for this selection.
Engine	1721.5% ODI 10983848 · 270 mi NEW 2017 CHRYSLER PACIFICA HYBRID WITH 270 MILES STALLED ON A BUSY INTERSECTION AND WON'T TURN ON. THE VEHICLE WAS IN MOTION WHEN IT LOST POWER AND CAME TO A COMPLETE STOP. THE ENGINE SIGN IS ON AND MESSAGE SAYS "PRESS BRAKE TO PREVENT ROLLONG". TURNING OFF AND TURNING THE IT BACK ON DOES NOT MAKE THE ISSUE GO AWAY. Look up ODI 10983848 at NHTSA ↗	6328.3% ODI 11103765 · 3,500 mi I PURCHASED THE 2018 CHRYSLER PACIFICA HYBRID IN DECEMBER 2018. IN FEBRUARY 2018 AT ABOUT 3500 MILES, THE VEHICLE'S ENGINE LIGHT TURNED ON AND THE ENGINE SOUNDED LOUD. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS INFORMED THAT A PIN WAS MISSING FROM THE EXHAUST CAMSHAFT PHASER. THE PIN WAS NOT INSTALLED WITH THE MANUFACTURE OF THE VEHICLE ACCORDING TO THE TECHNICIAN. THE EXHAUST CAMSHAFT WAS REPLACED ALONG WITH A CAMSHAFT PHASER, OIL CONTROL SOLENOID, AND CYLINDER HEAD COVER GASKET. SUBSEQUENTLY, THE TRANSMISSION FAILED AND WAS REPLACED … Look up ODI 11103765 at NHTSA ↗	1328.9% ODI 11244431 · 660 mi PACIFICA HYBRID, TWO INCIDENTS: FIRST WAS ON FREEWAY, FAST LANE, DRIVING NORMALLY WITH ACTIVE CRUISE CONTROL. THE CAR SUDDENLY SHUT DOWN ALL ACCELERATION AND SLOWED. I WAS ABLE TO PRESS THE BRAKE AND STOP. THE FRONT CONSOLE LIT UP WITH MANY WARNINGS INCLUDING THE FRONTAL COLLISION WARNINGS. I WAS NOT CLOSE TO CAR IN FRONT OF ME BUT A MOTORCYCLE HAD SPLIT LANE PASSED ME VERY CLOSELY AND CUT IN. I HAD TO POWER OFF MY CAR AND START IT TWICE BEFORE IT WOULD GO FORWARD. I TOOK CAR FOR SERVICE, CHRYSLER DEALER FOUND NOTHING WRONG, REPLACED A COMPUTE… Look up ODI 11244431 at NHTSA ↗	2237.9% ODI 11408305 · 11,000 mi THE VEHICLE IS AN ELECTRIC AND GAS HYBRID VEHICLE. WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS, THE VEHICLE GOES COMPLETELY DEAD. THERE IS NO POWER TO ACCELERATE, NO POWER STEERING, REDUCED BRAKING. THIS HAPPENED IN JUNE OF 2020 AND THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP HAD THE VEHICLE FOR APPROX. 3 WEEKS TO REPAIR AND A NEW ELECTRICAL INVERTER WAS INSTALLED. A SIMILAR EVENT HAPPENED ON 04-13-2021, HOWEVER THIS TIME ONCE THE VEHICLE WENT DEAD AND THE VEHICLE COASTED TO A STOP, AFTER TRYING TO TURN THE VEHICLE BACK O… Look up ODI 11408305 at NHTSA ↗	519.2% ODI 11494618 · 20,000 mi The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving at slower speeds, the service charging station light illuminated, and the vehicle stalled. The contact stated that after waiting for 10 to 15 minutes, he was able to restart the vehicle. The contact also stated that the check engine warning light intermittently illuminated. The vehicle was taken to the dealer where it had not yet been diagnosed. The vehicle was not repaired. the manufacturer was not notified of the failure. The failure mileage was approximately 2… Look up ODI 11494618 at NHTSA ↗	5345.7% ODI 11479002 Driving on a major highway with little to no shoulder, we were accelerating up a slight incline going 65 miles per hour on a route loaded with semi trucks. As we accelerated the engine cut off taking away the ability to accelerate. We had to pull to the shoulder and the vehicle kept cycling all of its lights on and off. We were able to get the car moving again and within 5 minutes the same thing happened, engine turned off. Vehicle was towed to a Chrysler dealer, it showed 17 error codes thrown, Chrysler's policy was to reset the codes and driv… Look up ODI 11479002 at NHTSA ↗	1845.0% ODI 11521460 I was driving the van a day after I bought it with only 42 miles on it, was going to make a turn onto a busy road and the car made a horrible noise and suddenly stopped. After a minute the 03A "fix" came on warning me to pull over safely but the car had stopped on it's own and would not restart, it was dead. Had I been on the highway when it happened it could have ended very badly. Look up ODI 11521460 at NHTSA ↗	1765.4% ODI 11587291 •What component or system failed or malfunctioned, and is it available for inspection upon request? The engine shut off and I lost the ability to accelerate. The issue only resolved when I turned off the vehicle and opened my car door while on the highway and had oncoming cars driving next to me at 55+ MPH. After shutting the car door and turning the vehicle back on, I was able to continue to drive home. The check engine light remains on while the vehicle is powered on, now. This vehicle is available for inspection upon request. •How was your … Look up ODI 11587291 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Power Train	1519.0% ODI 10983848 · 270 mi NEW 2017 CHRYSLER PACIFICA HYBRID WITH 270 MILES STALLED ON A BUSY INTERSECTION AND WON'T TURN ON. THE VEHICLE WAS IN MOTION WHEN IT LOST POWER AND CAME TO A COMPLETE STOP. THE ENGINE SIGN IS ON AND MESSAGE SAYS "PRESS BRAKE TO PREVENT ROLLONG". TURNING OFF AND TURNING THE IT BACK ON DOES NOT MAKE THE ISSUE GO AWAY. Look up ODI 10983848 at NHTSA ↗	3917.5% ODI 11103765 · 3,500 mi I PURCHASED THE 2018 CHRYSLER PACIFICA HYBRID IN DECEMBER 2018. IN FEBRUARY 2018 AT ABOUT 3500 MILES, THE VEHICLE'S ENGINE LIGHT TURNED ON AND THE ENGINE SOUNDED LOUD. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS INFORMED THAT A PIN WAS MISSING FROM THE EXHAUST CAMSHAFT PHASER. THE PIN WAS NOT INSTALLED WITH THE MANUFACTURE OF THE VEHICLE ACCORDING TO THE TECHNICIAN. THE EXHAUST CAMSHAFT WAS REPLACED ALONG WITH A CAMSHAFT PHASER, OIL CONTROL SOLENOID, AND CYLINDER HEAD COVER GASKET. SUBSEQUENTLY, THE TRANSMISSION FAILED AND WAS REPLACED … Look up ODI 11103765 at NHTSA ↗	1533.3% ODI 11254291 · 8,088 mi ON INTERSTATE HIGHWAY LEFT LANE AT 65MPH, CHECK ENGINE LIGHT COMES ON, RED PLUG-IN LIGHT COMES ON, AND CAR SLOWS TO A STOP IN LANE. CAR DOES NOT TURN BACK ON AFTER SEVERAL ATTEMPTS. AFTER FIVE MINUTES, CAR STARTS AGAIN. CHECK ENGINE LIGHT REMAINS ON. STALLING RECALL NOT FOUND FOR THIS VIN, BUT IS IN MANUFACTURE DATE RANGE OF RECALL. Look up ODI 11254291 at NHTSA ↗	1729.3% ODI 11408305 · 11,000 mi THE VEHICLE IS AN ELECTRIC AND GAS HYBRID VEHICLE. WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS, THE VEHICLE GOES COMPLETELY DEAD. THERE IS NO POWER TO ACCELERATE, NO POWER STEERING, REDUCED BRAKING. THIS HAPPENED IN JUNE OF 2020 AND THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP HAD THE VEHICLE FOR APPROX. 3 WEEKS TO REPAIR AND A NEW ELECTRICAL INVERTER WAS INSTALLED. A SIMILAR EVENT HAPPENED ON 04-13-2021, HOWEVER THIS TIME ONCE THE VEHICLE WENT DEAD AND THE VEHICLE COASTED TO A STOP, AFTER TRYING TO TURN THE VEHICLE BACK O… Look up ODI 11408305 at NHTSA ↗	311.5% ODI 11523499 · 35,194 mi The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while entering a parking lot, the vehicle lost motive power and stalled with the check engine warning light illuminated. Additionally, the message to shift to park and turn off vehicle was displayed. After several attempts to restart the vehicle, the contact was able to restart the vehicle. The vehicle was taken to a dealer to be diagnosed, but no failure was found. The manufacturer was contacted, and a case was filed. The failure mileage was 35,194. Look up ODI 11523499 at NHTSA ↗	5547.4% ODI 11479002 Driving on a major highway with little to no shoulder, we were accelerating up a slight incline going 65 miles per hour on a route loaded with semi trucks. As we accelerated the engine cut off taking away the ability to accelerate. We had to pull to the shoulder and the vehicle kept cycling all of its lights on and off. We were able to get the car moving again and within 5 minutes the same thing happened, engine turned off. Vehicle was towed to a Chrysler dealer, it showed 17 error codes thrown, Chrysler's policy was to reset the codes and driv… Look up ODI 11479002 at NHTSA ↗	1537.5% ODI 11554962 The power train system of our vehicle experienced a critical malfunction, as indicated by the "Service Charging System" error message and engine light on the dashboard, leading to a loss of power in the accelerator. We are willing to cooperate and make the vehicle available for inspection upon request. The abrupt loss of power in the accelerator at a high speed posed an immediate risk to the safety of my wife, two infants, and other road users, necessitating an emergency maneuver to coast to the side of the freeway. The dealer confirmed the e… Look up ODI 11554962 at NHTSA ↗	1350.0% ODI 11587291 •What component or system failed or malfunctioned, and is it available for inspection upon request? The engine shut off and I lost the ability to accelerate. The issue only resolved when I turned off the vehicle and opened my car door while on the highway and had oncoming cars driving next to me at 55+ MPH. After shutting the car door and turning the vehicle back on, I was able to continue to drive home. The check engine light remains on while the vehicle is powered on, now. This vehicle is available for inspection upon request. •How was your … Look up ODI 11587291 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Hybrid Propulsion System	1924.1% ODI 11020036 TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V371000 (HYBRID PROPULSION SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED [phone removed], WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS N… Look up ODI 11020036 at NHTSA ↗	7332.7% ODI 11457835 The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11457835 at NHTSA ↗	511.1% ODI 11504557 · 27,000 mi The contact owns a 2019 Chrysler Pacifica Hybrid. The contact stated while driving at unknown speed, there was an abnormal knocking sound coming from the vehicle. The vehicle was taken to the dealer for diagnostic testing and the contact was informed that the vehicle was unsafe to drive. The contact was informed that there was no fix for the failure. The contact was unsure what failure the vehicle had experienced. The vehicle was not repaired. The manufacturer was contacted and stated that the failure might be related to NHTSA Campaign Number: … Look up ODI 11504557 at NHTSA ↗	35.2% ODI 11510873 The contact owns a 2020 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11510873 at NHTSA ↗	1142.3% ODI 11503765 The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11503765 at NHTSA ↗	65.2% ODI 11503716 The contact owns a 2022 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tools confirm parts not available. Look up ODI 11503716 at NHTSA ↗	12.5% ODI 11579484 · 9,832 mi The contact owns a 2023 Chrysler Pacifica Hybrid. The contact stated that while his wife was driving 70-75 MPH, the message "Stop Safely. Vehicle Will Shut Off Soon." was displayed, and a chime sounded. Additionally, the check engine warning light and the turtle warning light were illuminated. The contact's wife was able to pull to the side of the road. The contact stated that after his wife turned off and restarted the vehicle, the message was no longer displayed; however, the check engine warning light remained illuminated. The vehicle was ta… Look up ODI 11579484 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Unknown Or Other	1012.7% ODI 10991789 · 15 mi HAD THE CAR FOR 23 HOURS. LESS THAN 5000 MILES. AFTER PULLING THE CAR TO THE END OF THE DRIVEWAY AND 3/4 OF THE WAY INTO OUR ROAD IT BEGAN TO SHAKE VIOLENTLY, SO MUCH SO THAT ONE OF OUR DAUGHTERS BURST IN TO TEARS (THE ONE THAT NEVER CRIES). THE SHAKING LASTED SOME TIME, ALONG WITH GRINDING NOISES. THE CAR FLASHED A DOZEN DIFFERENT CODES AS WELL AS INDICATING THAT THE PARKING BREAK WAS NOT AVAILABLE. THE VAN WAS COMPLETELY DEAD IN THE ROAD WITH FIVE CHILDREN INSIDE AND CARS HAVING TO SWERVE AROUND TO MAKE IT THROUGH THE NEARLY BLOCKED ROAD.… Look up ODI 10991789 at NHTSA ↗	3415.2% ODI 11091902 OUR THEATER SYSTEM HAS NOT WORKED PROPERLY SINCE WE PURCHASED THE NEW VEHICLE 4 MONTHS AGO. THE CAR IS AT THE DEALERSHIP FOR REPAIR, BUT THE SOFTWARE PATCHES HAVE NOT WORKED AND HAVE CORRUPTED THE ENTIRE SYSTEM. CHRYSLER DOES NOT KNOW HOW TO FIX THE PROBLEM OR WHAT IS CAUSING THE ISSUE. MY BRAND NEW $50,000+ VEHICLE HAS BEEN SITTING AT THE DEALERSHIP WITH NO EXPECTATION ON WHEN THE PROBLEM WILL BE FIXED. Look up ODI 11091902 at NHTSA ↗	1431.1% ODI 11181367 · 550 mi SMOKE AND FOUL ROTTEN EGG SMELL COMING FROM DRIVER REAR QUARTER PANEL WHERE BATTERY SITS. FIRE DEPARTMENT CAME OUT AND REMOVED PANELING AND BATTERY WAS FOUND TO BE EXTREMELY OVERHEATED. VEHICLE WAS PLUGGED IN CHARGING WHEN THIS COURTED IN OUR GARAGE. I IMMEDIATELY UNPLUGGED IT AND CALLED 911 Look up ODI 11181367 at NHTSA ↗	712.1% ODI 11432223 Husband was driving the vehicle on a highway during a road trip and it turned off while he was driving. It generated a “charge fault” message on my phone (uConnect). He pulled over to the shoulder, had to start it again, got going, and it died again. He managed to limp it into the nearest town, we had to pay to have it towed and rent a car to get our family home. Vehicle has fewer than 8,000 miles on it, was purchased new December 2020. Look up ODI 11432223 at NHTSA ↗	00.0% No examples available for this selection.	2219.0% ODI 11468705 Uconnect system not working correctly. Cannot turn off climate control, Cannot get fire tvs to work reliably, no dvd player like we ordered, Uconnect and fire tvs cut out,Cannot change radio stations on steering wheel or volume, onily works when it wants to. Problem is when your driving on freeway and its not working it causes you to fight with it and pull over shut off the van and restart this could cause a serious accident and with kids in the van im not ok with this. This sterted the day we got it , we ordered this van in December 2021 expe… Look up ODI 11468705 at NHTSA ↗	512.5% ODI 11605768 I bought a new 2023 Chrysler Pacifica Pinnacle from the dealership with 20 miles on it. The next day, I was driving the car and exiting the highway when it said “rear safety alert, vehicle will shut off.” The car turned off and my kids and I were stranded on the highway exit blocking traffic. I called the dealership and they picked it up to try to see what was wrong. I was told it needed a new battery from sitting in the dealership for months . We considered trading in the car since I know longer felt safe, but I trusted them to fix it and ma… Look up ODI 11605768 at NHTSA ↗	27.7% ODI 11575609 Brand new less then a month old 2024 Pacifica hybrid. I had multiple check engine lights without codes and then on 22nd of Feb out of nowhere Stop Safely Vehicle Will Shut Off Soon warning in the middle of the highway at 9:00pm at night. I made in over one lane and the vehicle shut off. Took it to the shop and now having the PIM repaired but they can not get the part. Look up ODI 11575609 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Fuel/Propulsion System	1822.8% ODI 10991789 · 15 mi HAD THE CAR FOR 23 HOURS. LESS THAN 5000 MILES. AFTER PULLING THE CAR TO THE END OF THE DRIVEWAY AND 3/4 OF THE WAY INTO OUR ROAD IT BEGAN TO SHAKE VIOLENTLY, SO MUCH SO THAT ONE OF OUR DAUGHTERS BURST IN TO TEARS (THE ONE THAT NEVER CRIES). THE SHAKING LASTED SOME TIME, ALONG WITH GRINDING NOISES. THE CAR FLASHED A DOZEN DIFFERENT CODES AS WELL AS INDICATING THAT THE PARKING BREAK WAS NOT AVAILABLE. THE VAN WAS COMPLETELY DEAD IN THE ROAD WITH FIVE CHILDREN INSIDE AND CARS HAVING TO SWERVE AROUND TO MAKE IT THROUGH THE NEARLY BLOCKED ROAD.… Look up ODI 10991789 at NHTSA ↗	198.5% ODI 11114767 · 500 mi WE WERE DRIVING CAR AT 25 MPH ON BUSY CITY ROAD IN GAS MODE (NOT ELECTRIC MODE) WHEN THE POWER STEERING AND ACCELERATOR STOPPED WORKING. THE CHECK ENGINE AND BATTERY INDICATOR LIGHTS LIT UP, AND A MESSAGE SAYING "CAR MUST BE IN PARK TO CONTINUE DRIVING" SHOWED UP ON THE DASHBOARD. THE BRAKES WORKED, AND WE COASTED TO A STOP AND WERE STUCK IN THE MIDDLE OF AN INTERSECTION ON A BUSY ARTERY. WHEN WE PUT THE CAR IN PARK, IT WOULD NOT THEN GO BACK INTO DRIVE OR REVERSE; THE "D" AND "R" GEAR LIGHTS WERE FLASHING. THE CAR WOULD NOT TURN OFF, IT WOULD … Look up ODI 11114767 at NHTSA ↗	48.9% ODI 11181367 · 550 mi SMOKE AND FOUL ROTTEN EGG SMELL COMING FROM DRIVER REAR QUARTER PANEL WHERE BATTERY SITS. FIRE DEPARTMENT CAME OUT AND REMOVED PANELING AND BATTERY WAS FOUND TO BE EXTREMELY OVERHEATED. VEHICLE WAS PLUGGED IN CHARGING WHEN THIS COURTED IN OUR GARAGE. I IMMEDIATELY UNPLUGGED IT AND CALLED 911 Look up ODI 11181367 at NHTSA ↗	1017.2% ODI 11422968 On my Pacifica Hybrid the vehicle drivetrain loses all power and requires the driver put the vehicle in PARK and TURN OFF the ignition and START the vehicle again. Typically this happens when BOTH of the following conditions are met: 1) battery for the hybrid drivetrain, not the 12v accessory battery, runs to 0% or less than 1% state of charge 2) hard braking or sudden braking or braking when going down a hill. The hard braking seems to overwhelm the recharging system when the battery is at 0% causing a powertrain shutdown and all kinds of … Look up ODI 11422968 at NHTSA ↗	00.0% No examples available for this selection.	2118.1% ODI 11489048 Twice now driving on the freeway in my brand new 2022 Plug-in Pacifica with 10K miles, all of a sudden there is a rumble (feels like a down shift) and the vehicle won’t accelerate. The dash message started flashing “Put in P to Start.” However, the car is still on and in “run.” I pulled over, put the vehicle in park, and turned it off. Then I had to push start button several times to unlock the shifter to go to drive again. A check engine light came on. The first time it happened, I finished my trip. Later that day when I had parked the c… Look up ODI 11489048 at NHTSA ↗	512.5% ODI 11547017 My air conditioner went out in my car three weeks after purchase. I took it to the dealership. They replace several parts and said that there was an electrical issue they ran into. They said they had to get approval from Chrysler engineering in order to replace the part. The car was in the dealership for over a month. Other findings state that the air-conditioning unit was low on Freon. And several fuse arrays were not working properly. The car had apx 1600 miles on it when I had to take the car back to dealership for the AC issue . The dealers… Look up ODI 11547017 at NHTSA ↗	311.5% ODI 11594078 Vehicle shut down without enough notice IN TRAFFIC and could not be started for several minutes, causing a safety hazard for me and backing traffic up. Once I was able to restart, check engine light was illuminated. This was a rental and on the way to their location, the vehicle failed as described at least 5 more times. Look up ODI 11594078 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Vehicle Speed Control	00.0% No examples available for this selection.	135.8% ODI 11045986 · 500 mi ACTIVE CRUISE CONTROL FAILS TO DETECT THE VEHICLE IN FRONT. IT HAPPENS AT LEAST ONCE A DAY. ITS DOES NOT CONVEY CONFIDENCE ON THE SYSTEM. Look up ODI 11045986 at NHTSA ↗	36.7% ODI 11244431 · 660 mi PACIFICA HYBRID, TWO INCIDENTS: FIRST WAS ON FREEWAY, FAST LANE, DRIVING NORMALLY WITH ACTIVE CRUISE CONTROL. THE CAR SUDDENLY SHUT DOWN ALL ACCELERATION AND SLOWED. I WAS ABLE TO PRESS THE BRAKE AND STOP. THE FRONT CONSOLE LIT UP WITH MANY WARNINGS INCLUDING THE FRONTAL COLLISION WARNINGS. I WAS NOT CLOSE TO CAR IN FRONT OF ME BUT A MOTORCYCLE HAD SPLIT LANE PASSED ME VERY CLOSELY AND CUT IN. I HAD TO POWER OFF MY CAR AND START IT TWICE BEFORE IT WOULD GO FORWARD. I TOOK CAR FOR SERVICE, CHRYSLER DEALER FOUND NOTHING WRONG, REPLACED A COMPUTE… Look up ODI 11244431 at NHTSA ↗	46.9% ODI 11492684 All of a sudden while driving 40 miles per hour, “service charging system” warning showed up on dash, asked to put car in park and unable to accelerate. Car stopped working in the middle of a busy road, unable to be restarted for 10 min. Look up ODI 11492684 at NHTSA ↗	00.0% No examples available for this selection.	108.6% ODI 11479002 Driving on a major highway with little to no shoulder, we were accelerating up a slight incline going 65 miles per hour on a route loaded with semi trucks. As we accelerated the engine cut off taking away the ability to accelerate. We had to pull to the shoulder and the vehicle kept cycling all of its lights on and off. We were able to get the car moving again and within 5 minutes the same thing happened, engine turned off. Vehicle was towed to a Chrysler dealer, it showed 17 error codes thrown, Chrysler's policy was to reset the codes and driv… Look up ODI 11479002 at NHTSA ↗	410.0% ODI 11583088 I engaged the speed control (NOT adaptive speed control, also equipped on this car), and set my desired speed. I pressed and held the SET+ button to increase speed, as demonstrated at 1:27 on this video [XXX] from Mopar for an older model of this vehicle. When I released the button, the car continued to accelerate. Pressing Cancel or disabling speed control stopped the acceleration. This behavior is repeatable. I tested it several times on that drive cycle, and again on subsequent drive cycles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I… Look up ODI 11583088 at NHTSA ↗	13.8% ODI 11587291 •What component or system failed or malfunctioned, and is it available for inspection upon request? The engine shut off and I lost the ability to accelerate. The issue only resolved when I turned off the vehicle and opened my car door while on the highway and had oncoming cars driving next to me at 55+ MPH. After shutting the car door and turning the vehicle back on, I was able to continue to drive home. The check engine light remains on while the vehicle is powered on, now. This vehicle is available for inspection upon request. •How was your … Look up ODI 11587291 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Service Brakes	45.1% ODI 11055518 · 2,000 mi THE CAR HAD BEEN OPERATING NORMALLY WHILE DRIVING FOR ABOUT 15 MINUTES WHEN WE REALIZED WE MISSED A TURN AND DECIDED TO TURN AROUND USING A DRIVEWAY. THE CAR WAS NEVER SWITCHED OUT OF DRIVE. AFTER TURNING AROUND WE STARTED ACCELERATING TO CROSS THE TWO LANE ROAD AND THEN ALL MOTIVE POWER CUT OUT, WE LOST POWER STEERING AND COULD NOT OPERATE THE GEAR SHIFTER. THE VEHICLE STALLED, DANGEROUSLY BLOCKING BOTH LANES OF TRAFFIC WITH THREE CHILDREN AND TWO ADULTS INSIDE. WE GOT EVERYONE OUT OF THE VEHICLE AND OFF OF THE ROAD. A FEW MINUTES LATER AFTER … Look up ODI 11055518 at NHTSA ↗	73.1% ODI 11127892 · 100 mi THE CHRYSLER PACIFICA HYBRID HAS 2 PWM SIGNALS GOING FROM THE BRAKE PEDAL TO THE ABS MODULE USED FOR BRAKING. EACH OF THESE CARRIES A PWM SIGNAL. THE REASON THERE ARE 2 IS MOST LIKELY FOR REDUNDANCY. HOWEVER I NOTICED THAT IF ONE SIGNAL GOES BAD, THE BRAKE'S ASSIST FAULTS AND YOU ALMOST LOSE BRAKES COMPLETELY. IT MEANS THERE IS NO REDUNDANCY ON THE BRAKE SIGNAL AS WAS ORIGINALLY INTENDED. OVER TIME, WHEN THE BRAKE PEDAL'S PWM SIGNAL GENERATOR GOES BAD, YOU SUDDENLY LOSE BRAKING CAPABILITY. THIS CAN BE AT ANY TIME WITHOUT NOTICE. Look up ODI 11127892 at NHTSA ↗	12.2% ODI 11255840 · 730 mi TL* THE CONTACT OWNS A 2019 CHRYSLER PACIFICA HYBRID. WHILE DRIVING 73 MPH, THE "STOP SAFELY, THE VEHICLE WILL SHUT OFF SOON" WARNING MESSAGE APPEARED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD BEFORE THE IGNITION TURNED OFF. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO JIMMY BRITT CHEVROLET BUICK GMC (LOCATED AT 1011 TOWN CREEK BLVD, GREENSBORO, GA 30642, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE AND TRANSMISSION NEEDED TO BE REPLACED. THERE WERE ALSO 113 ERROR CODES. THE VEHICLE WAS NOT REPAIRED.… Look up ODI 11255840 at NHTSA ↗	610.3% ODI 11395480 · 300 mi BRAKES DID NOT ENGAGE WHEN PRESSED, LEADING TO COLLISION WITH CARS IN FRONT OF US BECAUSE VEHICLE DID NOT STOP. Look up ODI 11395480 at NHTSA ↗	00.0% No examples available for this selection.	32.6% ODI 11481489 While driving approximately 35mph and without any warning, the vehicle suddenly slammed on the brakes and came to a stop in the middle of the road. If another vehicle had been following behind there could have been a collision. The forward collision alert might have gone off; afterwards most of the warning lights were on. We were able to slowly power through the brakes to a nearby parking lot. We could not turn off the car or put the transmission in Park or Neutral, it was completely immobilized. All of the transmission lights were on and could… Look up ODI 11481489 at NHTSA ↗	37.5% ODI 11603753 · 10,000 mi The contact owned a 2023 Chrysler Pacifica Hybrid. The contact stated that while driving at 35 MPH, the vehicle accelerated without the application of the accelerator pedal. The accelerator pedal depressed against the floorboard. The brake pedal was applied, but it failed to respond, and the vehicle continued to increase in speed. There were no warning lights illuminated. The contact crashed into a concrete barrier and crashed into a Ford, and another unknown van. The driver sustained an unknown injury and was taken to the hospital by ambulance… Look up ODI 11603753 at NHTSA ↗	13.8% ODI 11620093 dash reads Stop safely engine will shut off soon. Just before that the driver will loose power steering and brakes for a second. no acceleration or ability to stop safely have to just role and pray. Look up ODI 11620093 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	4,500–37,000 mi	12,350 mi	77	ODI 10991789 · 15 mi HAD THE CAR FOR 23 HOURS. LESS THAN 5000 MILES. AFTER PULLING THE CAR TO THE END OF THE DRIVEWAY AND 3/4 OF THE WAY INTO OUR ROAD IT BEGAN TO SHAKE VIOLENTLY, SO MUCH SO THAT ONE OF OUR DAUGHTERS BURST IN TO TEARS (THE ONE THAT NEVER CRIES). THE SHAKING LASTED SOME TIME, ALONG WITH GRINDING NOISES. THE CAR FLASHED A DOZEN DIFFERENT CODES AS WELL AS INDICATING THAT THE PARKING BREAK WAS NOT AVAILABLE. THE VAN WAS COMPLETELY DEAD IN THE ROAD WITH FIVE CHILDREN INSIDE AND CARS HAVING TO SWERVE AROUND TO MAKE IT THROUGH THE NEARLY BLOCKED ROAD.… Look up ODI 10991789 at NHTSA ↗ ODI 10993716 · 230 mi DRIVING ON INTERSTATE WHEN THE CAR BASICALLY LOST FORWARD DRIVE IN THE MIDDLE OF THE HIGHWAY. WAS IN TRAFFIC, GOING APPROXIMATELY 5MPH WITH THE ADAPTIVE CRUISE CONTROL ON, BRAKED FOR SLOWING TRAFFIC AND ON TRYING TO RE-ACCELERATE GOT NO POWER. AND DRIFTED SLOWLY TO A STOP WHILE TRYING TO RE-ENGAGE DRIVE. VEHICLE IS PHEV, WAS RUNNING ON BATTERY WITH PLENTY OF CHARGE AT THE TIME AND PLENTY OF GAS FOR HYBRID GAS ENGINE BACKUP, BUT NEITHER PROVIDED POWER. TRIED UNSUCCESSFULLY TO TURN THE CAR OFF, RESTART, RESET, ETC., BUT NOTHING WORKED DESPITE P… Look up ODI 10993716 at NHTSA ↗ ODI 11083424 · 300 mi THREE NOTABLE ISSUES. FIRST, THE ELECTRICAL SYSTEM RANDOMLY CRASHES AND I RECEIVE A HUGE GLARING 9-1-1 ERROR SCREEN THAT THE VEHICLE PHONE SYSTEM NEEDS SERVICE. SECOND, THE ONBOARD CHARGING SYSTEM DOES NOT CHARGE CORRECTLY LEADING ME TO BELIEVE FAILURE IS OCCURING. LASTLY, THE DRIVERS AUTOMATIC SIDE SLIDING DOOR OFTEN MALFUNCTIONS WHICH COULD CAUSE INJURY Look up ODI 11083424 at NHTSA ↗
Engine	3,400–23,000 mi	9,500 mi	71	ODI 10983848 · 270 mi NEW 2017 CHRYSLER PACIFICA HYBRID WITH 270 MILES STALLED ON A BUSY INTERSECTION AND WON'T TURN ON. THE VEHICLE WAS IN MOTION WHEN IT LOST POWER AND CAME TO A COMPLETE STOP. THE ENGINE SIGN IS ON AND MESSAGE SAYS "PRESS BRAKE TO PREVENT ROLLONG". TURNING OFF AND TURNING THE IT BACK ON DOES NOT MAKE THE ISSUE GO AWAY. Look up ODI 10983848 at NHTSA ↗ ODI 10993716 · 230 mi DRIVING ON INTERSTATE WHEN THE CAR BASICALLY LOST FORWARD DRIVE IN THE MIDDLE OF THE HIGHWAY. WAS IN TRAFFIC, GOING APPROXIMATELY 5MPH WITH THE ADAPTIVE CRUISE CONTROL ON, BRAKED FOR SLOWING TRAFFIC AND ON TRYING TO RE-ACCELERATE GOT NO POWER. AND DRIFTED SLOWLY TO A STOP WHILE TRYING TO RE-ENGAGE DRIVE. VEHICLE IS PHEV, WAS RUNNING ON BATTERY WITH PLENTY OF CHARGE AT THE TIME AND PLENTY OF GAS FOR HYBRID GAS ENGINE BACKUP, BUT NEITHER PROVIDED POWER. TRIED UNSUCCESSFULLY TO TURN THE CAR OFF, RESTART, RESET, ETC., BUT NOTHING WORKED DESPITE P… Look up ODI 10993716 at NHTSA ↗ ODI 11003939 · 3,800 mi THE VAN'S ENGINE STOPPED WHILE TRAVELING AT 30 MPH ON A CITY STREET. THE AC HAD BEEN RUNNING. THE HYBRID AND ENGINE LIGHT CAME ON. THE DAY BOARD STATED I NEEDED TO PUT VEHICLE IN PARK TO START VAN. AFTER COASTING TO A STOP THE VEHICLE DID NOT RESPOND TO TRYING TO USE GEAR SELECTOR. THIS CHANGED AFTER SITTING FOR 15 MINUTES. I DROVE THE VEHICLE WITH ENGINE LIGHT AND HYBRID LIGHT THE FINAL 1 MILE HOME....UPDATED 11/06/17 BF UPDATED 11/09/2017JS Look up ODI 11003939 at NHTSA ↗
Power Train	3,650–27,000 mi	8,294 mi	44	ODI 10983848 · 270 mi NEW 2017 CHRYSLER PACIFICA HYBRID WITH 270 MILES STALLED ON A BUSY INTERSECTION AND WON'T TURN ON. THE VEHICLE WAS IN MOTION WHEN IT LOST POWER AND CAME TO A COMPLETE STOP. THE ENGINE SIGN IS ON AND MESSAGE SAYS "PRESS BRAKE TO PREVENT ROLLONG". TURNING OFF AND TURNING THE IT BACK ON DOES NOT MAKE THE ISSUE GO AWAY. Look up ODI 10983848 at NHTSA ↗ ODI 10993716 · 230 mi DRIVING ON INTERSTATE WHEN THE CAR BASICALLY LOST FORWARD DRIVE IN THE MIDDLE OF THE HIGHWAY. WAS IN TRAFFIC, GOING APPROXIMATELY 5MPH WITH THE ADAPTIVE CRUISE CONTROL ON, BRAKED FOR SLOWING TRAFFIC AND ON TRYING TO RE-ACCELERATE GOT NO POWER. AND DRIFTED SLOWLY TO A STOP WHILE TRYING TO RE-ENGAGE DRIVE. VEHICLE IS PHEV, WAS RUNNING ON BATTERY WITH PLENTY OF CHARGE AT THE TIME AND PLENTY OF GAS FOR HYBRID GAS ENGINE BACKUP, BUT NEITHER PROVIDED POWER. TRIED UNSUCCESSFULLY TO TURN THE CAR OFF, RESTART, RESET, ETC., BUT NOTHING WORKED DESPITE P… Look up ODI 10993716 at NHTSA ↗ ODI 11003939 · 3,800 mi THE VAN'S ENGINE STOPPED WHILE TRAVELING AT 30 MPH ON A CITY STREET. THE AC HAD BEEN RUNNING. THE HYBRID AND ENGINE LIGHT CAME ON. THE DAY BOARD STATED I NEEDED TO PUT VEHICLE IN PARK TO START VAN. AFTER COASTING TO A STOP THE VEHICLE DID NOT RESPOND TO TRYING TO USE GEAR SELECTOR. THIS CHANGED AFTER SITTING FOR 15 MINUTES. I DROVE THE VEHICLE WITH ENGINE LIGHT AND HYBRID LIGHT THE FINAL 1 MILE HOME....UPDATED 11/06/17 BF UPDATED 11/09/2017JS Look up ODI 11003939 at NHTSA ↗
Hybrid Propulsion System	24,250–56,718 mi	39,574 mi	34	ODI 11458999 · 98,000 mi The contact owns a 2018 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. Look up ODI 11458999 at NHTSA ↗ ODI 11469522 · 62,000 mi The contact owns a 2017 Chrysler Pacifica Hybrid. The contact stated that while turning either left or right, the steering wheel seized. The contact stated that the failure was related to NHTSA Campaign Number: 19V348000 (Electrical System) however, the VIN was not included. The contact then received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount o… Look up ODI 11469522 at NHTSA ↗ ODI 11473401 · 78,000 mi The contact owns a 2017 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 50 MPH, the vehicle stalled. The contact stated that the charging malfunction warning light was illuminated. The contact rested the vehicle f… Look up ODI 11473401 at NHTSA ↗
Unknown Or Other	1,113–8,125 mi	4,500 mi	26	ODI 10991789 · 15 mi HAD THE CAR FOR 23 HOURS. LESS THAN 5000 MILES. AFTER PULLING THE CAR TO THE END OF THE DRIVEWAY AND 3/4 OF THE WAY INTO OUR ROAD IT BEGAN TO SHAKE VIOLENTLY, SO MUCH SO THAT ONE OF OUR DAUGHTERS BURST IN TO TEARS (THE ONE THAT NEVER CRIES). THE SHAKING LASTED SOME TIME, ALONG WITH GRINDING NOISES. THE CAR FLASHED A DOZEN DIFFERENT CODES AS WELL AS INDICATING THAT THE PARKING BREAK WAS NOT AVAILABLE. THE VAN WAS COMPLETELY DEAD IN THE ROAD WITH FIVE CHILDREN INSIDE AND CARS HAVING TO SWERVE AROUND TO MAKE IT THROUGH THE NEARLY BLOCKED ROAD.… Look up ODI 10991789 at NHTSA ↗ ODI 10994562 · 1,300 mi CHRYSLER SAYS POSSIBLE DIODE FAILURE, POSSIBLE SUDDEN LOSS OF POWER, POSSIBLE CRASH (FATAL), BUT CHRYSLER HAS NO REPLACEMENT, SAYS NOTHING CAN BE DONE UNTIL THIRD QUARTER 2017. THAT'S UNACCEPTABLE. I CAN'T DRIVE A DEATHMOBILE. MY CAR HAS NOT SHOWN SYMPTOMS, BUT THAT'S NOT THE POINT. MY VIN IS ON RECALL LIST. RECALL NOTICE ATTACHED. Look up ODI 10994562 at NHTSA ↗ ODI 11235056 · 30,689 mi ON THREE SEPERATE OCCASIONS OVER THE PAST FIVE MONTHS, I HAVE ENCOUNTERED THE SAME ISSUE. WHILE DRIVING BETWEEN 75-80MPH ON THE HIGHWAY WITH 32-44% LIFE ON THE HYBRID BATTERY, THE VEHICLE HAS SHUT OFF THE ENGINE. A MESSAGE COMES UP ON THE CLUSTER THAT I MUST PUT THE VEHICLE IN PARK TO DRIVE. THE ACCELERATOR DOES NOTHING AND POWER STEERING IS LOST. I MUST COAST OFF THE HIGHWAY. ONCE PARKED, THE VEHICLE IS IN A STATE THAT CANNOT BE TURNED ON/OFF. THE VEHICLE START BUTTON SHOWS THAT THE VEHICLE IS ON, BUT THE ENGINE IS STILL OFF. ALL OTHER … Look up ODI 11235056 at NHTSA ↗
Fuel/Propulsion System	860–15,500 mi	6,246 mi	18	ODI 10991789 · 15 mi HAD THE CAR FOR 23 HOURS. LESS THAN 5000 MILES. AFTER PULLING THE CAR TO THE END OF THE DRIVEWAY AND 3/4 OF THE WAY INTO OUR ROAD IT BEGAN TO SHAKE VIOLENTLY, SO MUCH SO THAT ONE OF OUR DAUGHTERS BURST IN TO TEARS (THE ONE THAT NEVER CRIES). THE SHAKING LASTED SOME TIME, ALONG WITH GRINDING NOISES. THE CAR FLASHED A DOZEN DIFFERENT CODES AS WELL AS INDICATING THAT THE PARKING BREAK WAS NOT AVAILABLE. THE VAN WAS COMPLETELY DEAD IN THE ROAD WITH FIVE CHILDREN INSIDE AND CARS HAVING TO SWERVE AROUND TO MAKE IT THROUGH THE NEARLY BLOCKED ROAD.… Look up ODI 10991789 at NHTSA ↗ ODI 11054085 · 8,000 mi VEHICLE LOST MOTIVE POWER WHILE ATTEMPTING TO EXCELERATE FROM A STOP ON A CITY STREET. VEHICLE WAS RESTARTED BUT LOUD CLUNKING NOISE AND VIOLENT SHAKING CAME FROM ENGINE COMPARTMENT. VEHICLE WAS TOWED AND HAS BEEN AT THE LOCAL DEALER SINCE WITH LITTLE COMMUNICATION ABOUT A PROGNOSIS OR PERMANENT FIX. Look up ODI 11054085 at NHTSA ↗ ODI 11175218 · 17,000 mi WHILE DRIVING, I EXPERIENCED A SUDDEN LOSS OF POWER. THE VEHICLE PUT ITSELF INTO A LOW-SPEED MODE (AKA "TURTLE MODE") AND THEN WOULD NO LONGER ACCELERATE AT ALL. IT HAS BEEN DETERMINED THAT AN ENTIRELY NEW TRANSMISSION IS REQUIRED. Look up ODI 11175218 at NHTSA ↗
Vehicle Speed Control	3,100–7,750 mi	3,700 mi	11	ODI 11045986 · 500 mi ACTIVE CRUISE CONTROL FAILS TO DETECT THE VEHICLE IN FRONT. IT HAPPENS AT LEAST ONCE A DAY. ITS DOES NOT CONVEY CONFIDENCE ON THE SYSTEM. Look up ODI 11045986 at NHTSA ↗ ODI 11113223 · 3,700 mi WHILE DRIVING ON A HIGHWAY WITH A SPEED LIMIT OF 70 MPH, A WARNING LIGHT CAME ON THAT THE BATTERY WAS CONDITIONING. I WAS THEN LIMITED TO 45 MPH WITH VERY LITTLE ACCELERATION, AND THE A/C STOPPED WORKING. THIS WAS REPAIRED, BUT HAPPENED AGAIN THREE WEEKS LATER WHEN ABOUT TO MERGE ONTO ANOTHER HIGHWAY WITH A 55 MPH SPEED LIMIT. Look up ODI 11113223 at NHTSA ↗ ODI 11115775 · 3,000 mi AFTER U73/NHTSA 18V-332 I TESTED THE SPEED CONTROL AFTER TURNING ON THE RADAR, I WAS ABLE TO SET THE SPEED AND THE VEHICLE PERFORMED AS EXPECTED. WHEN I PRESSED THE SET BUTTON AGAIN TO INCREASE THE SPEED IF I HELD THE SET BUTTON FOR MORE THAN A COUPLE OF SECONDS AND RELEASED IT THE VEHICLE RAPIDLY ACCELERATED UNTIL THE BRAKE WAS APPLIED. THIS WAS THE SAME FAULT THAT OCCURRED BEFORE THE RECALL FIX WAS APPLIED. SO THE RECALL FIX DID NOT REPAIR THE CONDITION. Look up ODI 11115775 at NHTSA ↗
Service Brakes	680–7,500 mi	1,300 mi	13	ODI 11055518 · 2,000 mi THE CAR HAD BEEN OPERATING NORMALLY WHILE DRIVING FOR ABOUT 15 MINUTES WHEN WE REALIZED WE MISSED A TURN AND DECIDED TO TURN AROUND USING A DRIVEWAY. THE CAR WAS NEVER SWITCHED OUT OF DRIVE. AFTER TURNING AROUND WE STARTED ACCELERATING TO CROSS THE TWO LANE ROAD AND THEN ALL MOTIVE POWER CUT OUT, WE LOST POWER STEERING AND COULD NOT OPERATE THE GEAR SHIFTER. THE VEHICLE STALLED, DANGEROUSLY BLOCKING BOTH LANES OF TRAFFIC WITH THREE CHILDREN AND TWO ADULTS INSIDE. WE GOT EVERYONE OUT OF THE VEHICLE AND OFF OF THE ROAD. A FEW MINUTES LATER AFTER … Look up ODI 11055518 at NHTSA ↗ ODI 11055519 · 1,300 mi CAR WAS POWERED ON, PUT IN REVERSE AND WE BEGAN BACKING DOWN A STEEP DRIVEWAY. PART OF THE WAY DOWN THE MOTIVE POWER CUT OUT, WE LOST POWER STEERING AND POWER BRAKES AND COULD NOT OPERATE THE GEAR SHIFTER. WE COULD NOT GET THE VEHICLE TO RESTART ON THE HILL BUT WERE ABLE TO ROLL DOWN TO THE BOTTOM. ONCE AT THE BOTTOM WE WERE ABLE TO RESTART THE VEHICLE NORMALLY. Look up ODI 11055519 at NHTSA ↗ ODI 11062977 · 8,500 mi WHEN BACKING UP IN A NEW POORLY LIGHTED PARKING DECK, THE SAFETY BRAKING SYSTEM AND BACK UP CAMERA WITH ASSOCIATED WARNING BEEPS DID NOT ENGAGE. THE RESULTING CRASH DAMAGED THE BUMPER, REAR LIFTGATE, REAR WINDOW, AND ME.BF TR Look up ODI 11062977 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	16	None	ODI 11620418 Chrysler has still not offered a remedy for this recall .the vehicle was purchased used and selling dealer did not provide recall info until the sale had been completed. I love the vehicle except the possible fire hazard in the recall makes me nervous to drive it . Chrysler told me earlier recalls were for this hazard but now says remedy is incomplete!! Look up ODI 11620418 at NHTSA ↗ ODI 11621331 The unresolved recall with no remedy stems from an earlier recall is entering its fourth month with no further communications from the manufacturer about the status of the remedy. There has been no compensation provided to car owners with increased carrying costs due to the manufacturing failures, decreased car valuation due to repeated failed attempts to remedy the same recall, nor indirect costs of extended stress and fear. I am unable to park my car by my house due to the fire risk, which has required me to buy monthly parking passes. I … Look up ODI 11621331 at NHTSA ↗ ODI 11622410 The contact owns a 2018 Chrysler Pacifica. The contact received a notification of NHTSA Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle failed to accelerate while depressing the accelerator pedal. No warning light illuminated. The vehicle was taken to an unknown dealer, where unknown repairs were completed at the contact's expense. No further information was provided. The contact stated that the manufactur… Look up ODI 11622410 at NHTSA ↗
2024-11	12	None	ODI 11624228 The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V536000 (HYBRID PROPULSION SYSTEM); however, the part to do the recall repair was unavailable. The manufacturer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11624228 at NHTSA ↗ ODI 11624713 The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11624713 at NHTSA ↗ ODI 11624854 I have a Chrysler Pacifica Hybrid which has had multiple recalls for the battery causing fires with no resolution. The NHTSA website said to submit a complaint "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner". The most recent recall was in July without resolution but the battery has been recalled multiple times over the last few years without actual fix being done. Look up ODI 11624854 at NHTSA ↗
2024-12	13	None	ODI 11628835 · 81,000 mi The contact owns a 2018 Chrysler Pacifica Hybrid. The contact stated while driving at an undisclosed speed, the middle passenger’s side captain seat became inoperable. The contact stated the back rest failed to remain locked in place. The contact stated that seat fell forward, raised up and unlocked before sliding forward and collapsing. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact was informed by the dealer that a fix was not available for the failure. The manufacturer was made aware of the failure and a c… Look up ODI 11628835 at NHTSA ↗ ODI 11629611 On [XXX], my vehicle produced a large red wrench and a turtle warning on a busy highway and I was forced to pull to the side with my [XXX] son in the car, as the vehicle lost motive power. It was towed to the dealer and after several days, they told me the issue was due to normal wear and tear in the transmission. I had to escalate to a service manager to even get a diagnosis after 5 days in the shop. I believe my transmission issue is due to a failure of the fix implemented in the 03A/NHTSA 23V-010 recall. It has been documented that the s… Look up ODI 11629611 at NHTSA ↗ ODI 11629911 The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V536000 (HYBRID PROPULSION SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Look up ODI 11629911 at NHTSA ↗
2025-01	13	None	ODI 11639047 Vehicle states "Stop Safely Vehicle Will Shut Off Soon" with a red turtle logo. I have restarted the vehicle, and the warning persists. I am bringing in the car to the dealer next. Look up ODI 11639047 at NHTSA ↗ ODI 11639192 Had check engine code p1c5e and vehicle would not charge. Dealership has confirmed that the lithium battery has failed and needs to be replaced. They communicated with Chrysler, opened a STAR case, and are in process of replacing the battery Look up ODI 11639192 at NHTSA ↗ ODI 11638090 The contact owns a 2019 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V538000 (HYBRID PROPULSION SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11638090 at NHTSA ↗
2025-02	7	None	ODI 11642444 I have a 2018 Chrysler Pacifica Hybrid. I purchased it brand new in 2018. This van has had sooo many problems, it has been in and out of the shop, countless recalls. Last year it was in the shop for almost the entire year, I think I had possession of the van for less than 3 months of the year. I just brought my van in for a recall related to the hybrid battery and it was returned to me in December, within 2 weeks there were check engine lights on and when I googled the code that was showing I found a ton of blogs about how people had the s… Look up ODI 11642444 at NHTSA ↗ ODI 11641773 UNKNOWN/RECALL NOT BEING FIXABLE FOR MONTHS: due to a recall from mid-2024 which cannot be fixed, the vehicle is no longer safe to have parked in my garage, near my home, next to other vehicles, and is now not able to be used as intended. The risk of fire and/or explosion should require a manufacturer buyback. These vehicles have been dangerous for MONTHS. Look up ODI 11641773 at NHTSA ↗ ODI 11642639 We have a broken 2nd row captain's chair on the passenger side. The seat broke with my child's car seat in it so we didn't notice until we took the carseat out and noticed the seat back was swinging freely forward and back and would not latch. In doing some research we found dozens of other people with similar age Pacificas with identical problems. You can see some details here; [XXX] Some in this forum have mentioned this specific seat part is needed for the repair: Mopar part number 68324912AC - Latch Release Cable It is extremely scary to… Look up ODI 11642639 at NHTSA ↗
2025-03	7	25V191000	ODI 11648682 I was traveling at south bound on TOLL 130 going 80MPH (which is the speed limit on that road) when my Pacifica immediately slowed down and my accelerator gave out. In addition to my dash flashing that the cruise control was no longer available, but the van also said "Service Charging System" and "Shift to P to Start", the engine light and batter light both came on. I am sure that I almost died as I was in the middle lane and cars were whipping around me since I had slowed down so much, there was an 18 wheeler behind me and one of my righthand … Look up ODI 11648682 at NHTSA ↗ ODI 11646603 We received multiple reminders for the recalls to be addressed, but each time we make an appointment at various service centers, they say that they cannot address the recall due to staff shortage and parts not being available. This has been persisting for over 4 years. Chrysler does not make a good faith effort to address these recalls. Most recently, we had an appointment and they (Spring Autonation in Spring, TX) told us that they would have to hold the car for weeks before being able to get to it due to shortage of staff as they only have t… Look up ODI 11646603 at NHTSA ↗ ODI 11650449 We were driving down the freeway at 70 mph and the vehicle displayed "Vehicle will shut off soon, pull over safely" and IMMEDIATELY lost power and the gas pedal would do nothing. Look up ODI 11650449 at NHTSA ↗
2025-04	0	None	No examples available for this selection.
2025-05	1	None	ODI 11662828 · 57,016 mi The contact owns a 2020 Chrysler Pacifica Plug-in-Hybrid. The contact stated that while driving approximately 55 MPH the vehicle lost motive power. The contact stated that the "Turtle Symbol” was displayed with the message "Vehicle Will Shut off Soon - Pull Over" displayed. The contact had taken the vehicle to a local dealer; however, the failure was not duplicated. The vehicle was not repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same dealer. The dealer was unable to duplicate the failure again… Look up ODI 11662828 at NHTSA ↗
2025-06	1	None	ODI 11667607 · 70,200 mi The contact owns a 2019 Chrysler Pacifica Plug-In Hybrid. The contact stated while driving 75 MPH down a winding mountain road, the message “Pull Over Immediately - Vehicle will Shut down Soon” was displayed. The contact pulled over and was able to restart the vehicle. The contact stated that the message was displayed three times. The vehicle was driven to the local dealer, where it was diagnosed that a software update and transmission rebuild were needed. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was app… Look up ODI 11667607 at NHTSA ↗
2025-07	2	None	ODI 11671649 · 40,000 mi The contact owns a 2021 Chrysler Pacifica Plug-in-Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (BACK OVER PREVENTION); however, the dealer refused to perform the recall repair unless the radio was replaced. The dealer informed the contact that the radio was blocking the update from being completed. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximat… Look up ODI 11671649 at NHTSA ↗ ODI 11675939 The contact owns a 2023 Chrysler Pacifica Plug-In-Hybrid. The contact received notification of NHTSA Campaign Number: 25V302000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11675939 at NHTSA ↗
2025-08	2	None	ODI 11679811 · 28,620 mi The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving approximately 65 MPH, the message "Vehicle was Shutting Down" and a "Red Turtle" symbol was displayed. The contact stated that the engine was running but gradually lost motive power and stalled. The vehicle was turned off and restarted. The contact had driven the vehicle to a local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The contact stated that the failure was intermittent but recurring. The contact stated … Look up ODI 11679811 at NHTSA ↗ ODI 11683469 · 200 mi The contact owns a 2024 Chrysler Pacifica Plug-In Hybrid. The contact stated that on several occasions while the vehicle was stopped, the gear selector was twisted to select a different gear; however, the response was significantly delayed, or failed to shift into gear as intended. The contact stated that after approximately two attempts, or after waiting for several seconds, the transmission would shift into the intended gear. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was appro… Look up ODI 11683469 at NHTSA ↗
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	2	None	ODI 11702195 · 41,000 mi The contact owns a 2021 Chrysler Pacifica Plug-In Hybrid. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed with a power inverter module (PIM) failure. The dealer replaced the power inverter module (PIM); however, the failure persisted. The dealer determined that the hybrid battery needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000. Look up ODI 11702195 at NHTSA ↗ ODI 11704679 The contact owns a 2023 Chrysler Pacifica Plug-in-Hybrid. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Look up ODI 11704679 at NHTSA ↗
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	2	None	ODI 11739486 · 101,000 mi The contact owns a 2018 Chrysler Pacifica. The contact stated when attempting to charge the battery, the charger failed to work as intended . A dealer was contacted. The vehicle was towed to the dealer where it was diagnosed that the battery needed to be replaced and and they sent a request to the manfactuer in regards to replacing another battery. The vehicle was repaired as the battery was replaced three times. The manufacturer was notified of the failure and they could not give her an update and they informed her this is up to the dealer. … Look up ODI 11739486 at NHTSA ↗ ODI 11738873 · 65,000 mi The contact owns a 2021 CHRYSLER Pacifica. The contact received notification of NHTSA Campaign Number: (24V436000 (BACK OVER PREVENTION) however, the recall repair was done; but the issue reoccurred a month later. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 65,000. Look up ODI 11738873 at NHTSA ↗
2026-06	2	None	ODI 11746018 · 75,000 mi The contact owns a 2022 Chrysler Pacifica Plug-In-Hybrid. The contact stated that while driving 30 MPH, another vehicle attempted to make a turn in front of the contact's vehicle. The contact engaged the parking brake, and the vehicle stopped abruptly; however, the passenger's side third-row seat belt failed to restrain the contact's daughter, causing the occupant to be propelled into the seat in front of her. The contact's daughter sustained soreness on the left shoulder, but no medical assistance was required. The vehicle was taken to the dea… Look up ODI 11746018 at NHTSA ↗ ODI 11743162 · 18,062 mi The contact owns a 2023 Chrysler Pacifica Plug-in Hybrid. The contact stated that while driving at an undisclosed speed with the granddaughter seated in the rear driver's seat, the seat unexpectedly fully reclined and slid back and forth. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 18,062. Look up ODI 11743162 at NHTSA ↗
2026-07	0	None	No examples available for this selection.
2026-08	1	26V531000	ODI 11757923 The contact rented a 2025 Chrysler Pacifica Hybrid from Budget Car Rental (2176 Main St, Dunedin, FL 34698). The contact stated that while driving approximately 55 MPH, the contact believed that the vehicle was being tracked via Bluetooth throughout a trip from Florida to Kansas City to New York and back to Florida, as the vehicle was surrounded by other vehicles with suggestive and personalized license plates. The contact reported the issue to the Florida Department of Law Enforcement. The manufacturer was not notified of the issue. Look up ODI 11757923 at NHTSA ↗
2026-09 (partial)	1	26V561000	ODI 11764732 · 100,000 mi The contact owns a 2022 Chrysler Pacifica Plug-In Hybrid. The contact stated that the rear driver's side and passenger's side seat mounting latches fractured, causing the seats to recline unintendedly. The local dealer was notified of the failure and confirmed that the VIN was not included in a recall. The contact associated the failure with NHTSA Campaign Number: 22V181000 (Seats). The manufacturer was notified of the failure. The failure mileage was 100,000. Look up ODI 11764732 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 110 complaints · 2023: 39 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	17	65	110
2023	4	32	39

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	116	0	0
2023	40	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Engine	Power Train	Hybrid Propulsion System	Unknown Or Other	Fuel/Propulsion System	Vehicle Speed Control	Service Brakes
Electrical System	—	93 ODI 10993716 · 230 mi DRIVING ON INTERSTATE WHEN THE CAR BASICALLY LOST FORWARD DRIVE IN THE MIDDLE OF THE HIGHWAY. WAS IN TRAFFIC, GOING APPROXIMATELY 5MPH WITH THE ADAPTIVE CRUISE CONTROL ON, BRAKED FOR SLOWING TRAFFIC AND ON TRYING TO RE-ACCELERATE GOT NO POWER. AND DRIFTED SLOWLY TO A STOP WHILE TRYING TO RE-ENGAGE DRIVE. VEHICLE IS PHEV, WAS RUNNING ON BATTERY WITH PLENTY OF CHARGE AT THE TIME AND PLENTY OF GAS FOR HYBRID GAS ENGINE BACKUP, BUT NEITHER PROVIDED POWER. TRIED UNSUCCESSFULLY TO TURN THE CAR OFF, RESTART, RESET, ETC., BUT NOTHING WORKED DESPITE P… Look up ODI 10993716 at NHTSA ↗ ODI 11233211 · 44,500 mi ON FRIDAY, 7/12, WHILE MY WIFE, [XXX] ALONG WITH MY 5 CHILDREN, WERE SITTING AT A STOPLIGHT IN OLATHE, KS NEAR THE INTERSECTION OF 119TH AND BLACKBOB , SHE NOTICED SMOKE COMING FROM UNDER THE HOOD. AS THE LIGHT TURNED GREEN AND SHE ACCELERATED FORWARD, TURNING WEST ONTO 119TH ST. WITHIN SECONDS OF THE LIGHT TURNING GREEN, FLAMES WERE NOTICED COMING FROM THE UNDERSIDE OF THE FRONT PASSENGER SECTION OF THE CAR. MY WIFE QUICKLY PULLED TO THE SIDE OF 119TH ST, ABOUT 50 YARDS TO THE WEST OF THE INTERSECTION WITH BLACKBOB. SHE PROCEEDED TO HELP A… Look up ODI 11233211 at NHTSA ↗ ODI 11292415 · 16,240 mi WHILE DRIVING, VEHICLE COMPLETELY LOST POWER/STALLED. POWER STEERING LOST, ALL ACCELERATION AND POWER ASSISTED BRAKING. INDICATOR LIGHTS FOR VARIETY OF SYSTEMS LIGHT UP. PULL OVER TO SIDE AND RESTART VEHICLE. VEHICLE EXHIBITS "HAYWIRE" BEHAVIOR, WITH INDICATORS FOR ALL SYSTEMS, INCLUDING TRACTION CONTROL TIRE PRESSURE, BATTERY, HYBRID ELECTRIC SYSTEM, PARKING BRAKE, ETC.GOING OFF. A SHORT VIDEO WAS TAKEN OF THIS BEHAVIOR WHEN RESTART WAS ATTEMPTED AFTER THE STALL. VEHICILE FAILS TO RESTART. AFTER ADDITIONAL TRY, VEHICLE STARTS, AND TRACTION CON… Look up ODI 11292415 at NHTSA ↗	63 ODI 10993716 · 230 mi DRIVING ON INTERSTATE WHEN THE CAR BASICALLY LOST FORWARD DRIVE IN THE MIDDLE OF THE HIGHWAY. WAS IN TRAFFIC, GOING APPROXIMATELY 5MPH WITH THE ADAPTIVE CRUISE CONTROL ON, BRAKED FOR SLOWING TRAFFIC AND ON TRYING TO RE-ACCELERATE GOT NO POWER. AND DRIFTED SLOWLY TO A STOP WHILE TRYING TO RE-ENGAGE DRIVE. VEHICLE IS PHEV, WAS RUNNING ON BATTERY WITH PLENTY OF CHARGE AT THE TIME AND PLENTY OF GAS FOR HYBRID GAS ENGINE BACKUP, BUT NEITHER PROVIDED POWER. TRIED UNSUCCESSFULLY TO TURN THE CAR OFF, RESTART, RESET, ETC., BUT NOTHING WORKED DESPITE P… Look up ODI 10993716 at NHTSA ↗ ODI 11232530 · 15,481 mi THE MOST RECENT OCCURRENCE- OF MANY- WHERE THE VEHICLE NOT OPERATING AS IT WAS SHIFTED TO/ NOT STAYING ON/OR TURNING OFF WHEN THE IGNITION BUTTON IS PRESSED IS AS FOLLOWS. IN A (FLAT) PARKING LOT THE VAN WAS PARKED AND TURNED OFF> THE BRAKE WAS PRESSED> THE IGNITION BUTTON WAS PRESSED TO TURN THE VAN TO 'ON' AND THE WORD 'RUN' WAS ILLUMINATED- IT WAS RUNNING IN FULL ELECTRIC MODE WITH A BATTERY OF ~85% > THE SHIFT KNOB WAS TURNED FROM P TO R> THE VAN WAS REVERSED OUT OF A PARKING SPOT > THE BRAKE WAS PRESSED AND THE SHIFT KNOB WAS SPUN TO D >… Look up ODI 11232530 at NHTSA ↗ ODI 11447482 Our Pacifica plug-in hybrid intermittently wouldn't start beginning in October, 2021, each time displaying a "Service Charging System" message and Check Engine light. In one case, it was on and would not shift into Park, and we got stuck ~30 miles from home, with kids, and had to arrange for pick up and transportation. After many attempts, we were able to start it and drove it to a dealership in Plymouth, MI on November 15th. It has been there since; the dealership wanted to replace the high voltage (hybrid) battery under warranty. Chrysl… Look up ODI 11447482 at NHTSA ↗	38 ODI 11469522 · 62,000 mi The contact owns a 2017 Chrysler Pacifica Hybrid. The contact stated that while turning either left or right, the steering wheel seized. The contact stated that the failure was related to NHTSA Campaign Number: 19V348000 (Electrical System) however, the VIN was not included. The contact then received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount o… Look up ODI 11469522 at NHTSA ↗ ODI 11464810 · 24,000 mi The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the dealer was contacted and confirmed that the part to do the recall repair was not available. The contact stated that the vehicle failed to charge while plugged in. The dealer was contacted but was unable to determine the cause of the failure, but stated that the failure… Look up ODI 11464810 at NHTSA ↗ ODI 11472408 The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 20V334000 (Electrical System) and 22V077000 (Hybrid Propulsion System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11472408 at NHTSA ↗	33 ODI 10991789 · 15 mi HAD THE CAR FOR 23 HOURS. LESS THAN 5000 MILES. AFTER PULLING THE CAR TO THE END OF THE DRIVEWAY AND 3/4 OF THE WAY INTO OUR ROAD IT BEGAN TO SHAKE VIOLENTLY, SO MUCH SO THAT ONE OF OUR DAUGHTERS BURST IN TO TEARS (THE ONE THAT NEVER CRIES). THE SHAKING LASTED SOME TIME, ALONG WITH GRINDING NOISES. THE CAR FLASHED A DOZEN DIFFERENT CODES AS WELL AS INDICATING THAT THE PARKING BREAK WAS NOT AVAILABLE. THE VAN WAS COMPLETELY DEAD IN THE ROAD WITH FIVE CHILDREN INSIDE AND CARS HAVING TO SWERVE AROUND TO MAKE IT THROUGH THE NEARLY BLOCKED ROAD.… Look up ODI 10991789 at NHTSA ↗ ODI 11235056 · 30,689 mi ON THREE SEPERATE OCCASIONS OVER THE PAST FIVE MONTHS, I HAVE ENCOUNTERED THE SAME ISSUE. WHILE DRIVING BETWEEN 75-80MPH ON THE HIGHWAY WITH 32-44% LIFE ON THE HYBRID BATTERY, THE VEHICLE HAS SHUT OFF THE ENGINE. A MESSAGE COMES UP ON THE CLUSTER THAT I MUST PUT THE VEHICLE IN PARK TO DRIVE. THE ACCELERATOR DOES NOTHING AND POWER STEERING IS LOST. I MUST COAST OFF THE HIGHWAY. ONCE PARKED, THE VEHICLE IS IN A STATE THAT CANNOT BE TURNED ON/OFF. THE VEHICLE START BUTTON SHOWS THAT THE VEHICLE IS ON, BUT THE ENGINE IS STILL OFF. ALL OTHER … Look up ODI 11235056 at NHTSA ↗ ODI 11477414 Recall was issued February 18, 2022. Have not been able to park in garage or plug in charger since recall. Numerous calls and letters and emails have resulted in nothing but sympathy. This recall is definitely not being handled in a timely manner! This idiocy needs to get more attention….quickly! Look up ODI 11477414 at NHTSA ↗	37 ODI 10991789 · 15 mi HAD THE CAR FOR 23 HOURS. LESS THAN 5000 MILES. AFTER PULLING THE CAR TO THE END OF THE DRIVEWAY AND 3/4 OF THE WAY INTO OUR ROAD IT BEGAN TO SHAKE VIOLENTLY, SO MUCH SO THAT ONE OF OUR DAUGHTERS BURST IN TO TEARS (THE ONE THAT NEVER CRIES). THE SHAKING LASTED SOME TIME, ALONG WITH GRINDING NOISES. THE CAR FLASHED A DOZEN DIFFERENT CODES AS WELL AS INDICATING THAT THE PARKING BREAK WAS NOT AVAILABLE. THE VAN WAS COMPLETELY DEAD IN THE ROAD WITH FIVE CHILDREN INSIDE AND CARS HAVING TO SWERVE AROUND TO MAKE IT THROUGH THE NEARLY BLOCKED ROAD.… Look up ODI 10991789 at NHTSA ↗ ODI 11010842 FCA STATED THAT THE THEIR T34 RECALL CAMPAIGN (NHTSA RECALL #17V-371) WAS SCHEDULED TO START "ON OR ABOUT JULY 24, 2017." JULY 24, 2017 HAS COME AND GONE WITH NO UPDATES FROM FCA TO OWNERS ON THE PROPOSED FIX OR SCHEDULE FOR PARTS AVAILABILITY. THE RECALL LETTER HAS NOT YET BEEN POSTED TO THE FCA WEBSITE. THE LINK TO THE ASSOCIATED PDF FOR RECALL T34 RESULTS IN A "PAGE NOT FOUND" ERROR. THEIR CUSTOMER SERVICE LINE HAS NO FURTHER INFORMATION. THEIR DEALERS HAVE NO FURTHER INFORMATION. FCA IS NOT ADDRESSING THIS RECALL WITH AN APPROPRIATE LEVEL O… Look up ODI 11010842 at NHTSA ↗ ODI 11233211 · 44,500 mi ON FRIDAY, 7/12, WHILE MY WIFE, [XXX] ALONG WITH MY 5 CHILDREN, WERE SITTING AT A STOPLIGHT IN OLATHE, KS NEAR THE INTERSECTION OF 119TH AND BLACKBOB , SHE NOTICED SMOKE COMING FROM UNDER THE HOOD. AS THE LIGHT TURNED GREEN AND SHE ACCELERATED FORWARD, TURNING WEST ONTO 119TH ST. WITHIN SECONDS OF THE LIGHT TURNING GREEN, FLAMES WERE NOTICED COMING FROM THE UNDERSIDE OF THE FRONT PASSENGER SECTION OF THE CAR. MY WIFE QUICKLY PULLED TO THE SIDE OF 119TH ST, ABOUT 50 YARDS TO THE WEST OF THE INTERSECTION WITH BLACKBOB. SHE PROCEEDED TO HELP A… Look up ODI 11233211 at NHTSA ↗	12 ODI 11113223 · 3,700 mi WHILE DRIVING ON A HIGHWAY WITH A SPEED LIMIT OF 70 MPH, A WARNING LIGHT CAME ON THAT THE BATTERY WAS CONDITIONING. I WAS THEN LIMITED TO 45 MPH WITH VERY LITTLE ACCELERATION, AND THE A/C STOPPED WORKING. THIS WAS REPAIRED, BUT HAPPENED AGAIN THREE WEEKS LATER WHEN ABOUT TO MERGE ONTO ANOTHER HIGHWAY WITH A 55 MPH SPEED LIMIT. Look up ODI 11113223 at NHTSA ↗ ODI 11132797 · 12,350 mi WAS DRIVING THE VEHICLE AT 70MPH ON THE FREEWAY. A "THUNK" SOUND OCCURRED AND THE CAR BEGAN DECELERATING RAPIDLY DESPITE PRESSING DOWN ON THE GAS PEDAL. CHECK ENGINE LIGHT TURNED ON AND THE CAR CONTINUED TO DECELERATE. CABIN FILLED WITH A SMALL AMOUNT OF SMOKE. CAME TO A COMPLETE STOP AND THE CAR WOULD NO LONGER ACCELERATE AT ALL. TURNED THE CAR OFF AND THEN ON TO GET IT THE FINAL 100 FEET TO A GAS STATION. PARKED AND THE CAR SMELLED LIKE SMOKE/BURNING IN THE CABIN AND THE ENGINE COMPARTMENT. TURNED OFF THE VEHICLE UNTIL A TOW TRUCK ARRIV… Look up ODI 11132797 at NHTSA ↗ ODI 11173350 · 5,606 mi WHILE DRIVING ON THE HIGHWAY GOING 70 GOING HOME AFTER WORK THE VEHICLE SUDDENLY LOST ALL ABILITY TO ACCELERATE. I STILL HAD POWER, BUT THE DASH TOLD ME TO PRESS THE BREAK TO START THE CAR. I MANAGED TO COAST OFF THE BRIDGE I WAS ON THANKFULLY AND PULLED OFF THE SIDE OF THE ROAD. THE CAR WAS STUCK IN PARK. I TRIED TURNING IT OFF BUT IT WOULD ONLY SHUT OFF FOR 2 SECONDS AND IMMEDIATELY TURN BACK ON WITH THE SAME PROBLEM. THE VEHICLE WAS IMMOBILIZED IN PARK AND WOULD NOT SHUT OFF. THE ENGINE LIGHT STAYED ON THE WHOLE TIME. I HAD TO CALL A TOW TO… Look up ODI 11173350 at NHTSA ↗	5 ODI 11169945 · 680 mi THIS MORNING MY 2018 HYBRID LIMITED WAS DEAD. I PURCHASED IT NEW THREE WEEKS AGO. IT HAD BEEN PLUGGED IN OVERNIGHT USING THE 110 CHARGER THAT CAME WITH THE VAN. IT WOULD NOT START, AND BRIEFLY FLASHED SOME KIND OF SERVICE NEEDED WARNING ON THE SCREEN. THEN THE SCREEN TURNED OFF AND THE VEHICLE REPEATEDLY MADE A CLICKING SOUND. THE VAN WAS COMPLETELY UNRESPONSIVE. I NOTICED THE WINDSHIELD WIPERS WERE EVER SO SLOWLY IN MOTION BACK AND FORTH. I CHECKED THE SWITCH BUT THE WIPER WAS SET TO THE 'OFF' POSITION. NONE OF THE WIPER CONTROLS WOULD … Look up ODI 11169945 at NHTSA ↗ ODI 11173350 · 5,606 mi WHILE DRIVING ON THE HIGHWAY GOING 70 GOING HOME AFTER WORK THE VEHICLE SUDDENLY LOST ALL ABILITY TO ACCELERATE. I STILL HAD POWER, BUT THE DASH TOLD ME TO PRESS THE BREAK TO START THE CAR. I MANAGED TO COAST OFF THE BRIDGE I WAS ON THANKFULLY AND PULLED OFF THE SIDE OF THE ROAD. THE CAR WAS STUCK IN PARK. I TRIED TURNING IT OFF BUT IT WOULD ONLY SHUT OFF FOR 2 SECONDS AND IMMEDIATELY TURN BACK ON WITH THE SAME PROBLEM. THE VEHICLE WAS IMMOBILIZED IN PARK AND WOULD NOT SHUT OFF. THE ENGINE LIGHT STAYED ON THE WHOLE TIME. I HAD TO CALL A TOW TO… Look up ODI 11173350 at NHTSA ↗ ODI 11173732 · 950 mi TWO WEEKS AFTER PURCHASING THIS VEHICLE, IT STARTED HAVING NUMEROUS ELECTRICAL ISSUES. FINALLY ON A FRIDAY, THE CHECK ENGINE LIGHT CAME ON. CALLED TH DEALERSHIP AND THEY SAID TO BRING IT IN THE NEXT WEEK. WENT TO WORK. (BATTERY HAS BEEN FULLY CHARGED) CAME OUT OF WORK AND VEHICLE WOULD NOT START. THEN IT STARTED GOING CRAZY. WIPERS GOING. LIGHTS FLASHING. DOES WOULDN'T OPEN. ALL WITHOUT CAR BEING TURNED ON. CALLED THE DEALERSHIP AND THEY GAVE ME A LOANER AND TOWED THE CAR TO THEIR LOT. THE NEXT MORNING I RECEIVED A CALL THAT THE VEHICLE HAD ROL… Look up ODI 11173732 at NHTSA ↗
Engine	93 ODI 10993716 · 230 mi DRIVING ON INTERSTATE WHEN THE CAR BASICALLY LOST FORWARD DRIVE IN THE MIDDLE OF THE HIGHWAY. WAS IN TRAFFIC, GOING APPROXIMATELY 5MPH WITH THE ADAPTIVE CRUISE CONTROL ON, BRAKED FOR SLOWING TRAFFIC AND ON TRYING TO RE-ACCELERATE GOT NO POWER. AND DRIFTED SLOWLY TO A STOP WHILE TRYING TO RE-ENGAGE DRIVE. VEHICLE IS PHEV, WAS RUNNING ON BATTERY WITH PLENTY OF CHARGE AT THE TIME AND PLENTY OF GAS FOR HYBRID GAS ENGINE BACKUP, BUT NEITHER PROVIDED POWER. TRIED UNSUCCESSFULLY TO TURN THE CAR OFF, RESTART, RESET, ETC., BUT NOTHING WORKED DESPITE P… Look up ODI 10993716 at NHTSA ↗ ODI 11233211 · 44,500 mi ON FRIDAY, 7/12, WHILE MY WIFE, [XXX] ALONG WITH MY 5 CHILDREN, WERE SITTING AT A STOPLIGHT IN OLATHE, KS NEAR THE INTERSECTION OF 119TH AND BLACKBOB , SHE NOTICED SMOKE COMING FROM UNDER THE HOOD. AS THE LIGHT TURNED GREEN AND SHE ACCELERATED FORWARD, TURNING WEST ONTO 119TH ST. WITHIN SECONDS OF THE LIGHT TURNING GREEN, FLAMES WERE NOTICED COMING FROM THE UNDERSIDE OF THE FRONT PASSENGER SECTION OF THE CAR. MY WIFE QUICKLY PULLED TO THE SIDE OF 119TH ST, ABOUT 50 YARDS TO THE WEST OF THE INTERSECTION WITH BLACKBOB. SHE PROCEEDED TO HELP A… Look up ODI 11233211 at NHTSA ↗ ODI 11292415 · 16,240 mi WHILE DRIVING, VEHICLE COMPLETELY LOST POWER/STALLED. POWER STEERING LOST, ALL ACCELERATION AND POWER ASSISTED BRAKING. INDICATOR LIGHTS FOR VARIETY OF SYSTEMS LIGHT UP. PULL OVER TO SIDE AND RESTART VEHICLE. VEHICLE EXHIBITS "HAYWIRE" BEHAVIOR, WITH INDICATORS FOR ALL SYSTEMS, INCLUDING TRACTION CONTROL TIRE PRESSURE, BATTERY, HYBRID ELECTRIC SYSTEM, PARKING BRAKE, ETC.GOING OFF. A SHORT VIDEO WAS TAKEN OF THIS BEHAVIOR WHEN RESTART WAS ATTEMPTED AFTER THE STALL. VEHICILE FAILS TO RESTART. AFTER ADDITIONAL TRY, VEHICLE STARTS, AND TRACTION CON… Look up ODI 11292415 at NHTSA ↗	—	78 ODI 10983848 · 270 mi NEW 2017 CHRYSLER PACIFICA HYBRID WITH 270 MILES STALLED ON A BUSY INTERSECTION AND WON'T TURN ON. THE VEHICLE WAS IN MOTION WHEN IT LOST POWER AND CAME TO A COMPLETE STOP. THE ENGINE SIGN IS ON AND MESSAGE SAYS "PRESS BRAKE TO PREVENT ROLLONG". TURNING OFF AND TURNING THE IT BACK ON DOES NOT MAKE THE ISSUE GO AWAY. Look up ODI 10983848 at NHTSA ↗ ODI 10993716 · 230 mi DRIVING ON INTERSTATE WHEN THE CAR BASICALLY LOST FORWARD DRIVE IN THE MIDDLE OF THE HIGHWAY. WAS IN TRAFFIC, GOING APPROXIMATELY 5MPH WITH THE ADAPTIVE CRUISE CONTROL ON, BRAKED FOR SLOWING TRAFFIC AND ON TRYING TO RE-ACCELERATE GOT NO POWER. AND DRIFTED SLOWLY TO A STOP WHILE TRYING TO RE-ENGAGE DRIVE. VEHICLE IS PHEV, WAS RUNNING ON BATTERY WITH PLENTY OF CHARGE AT THE TIME AND PLENTY OF GAS FOR HYBRID GAS ENGINE BACKUP, BUT NEITHER PROVIDED POWER. TRIED UNSUCCESSFULLY TO TURN THE CAR OFF, RESTART, RESET, ETC., BUT NOTHING WORKED DESPITE P… Look up ODI 10993716 at NHTSA ↗ ODI 11003939 · 3,800 mi THE VAN'S ENGINE STOPPED WHILE TRAVELING AT 30 MPH ON A CITY STREET. THE AC HAD BEEN RUNNING. THE HYBRID AND ENGINE LIGHT CAME ON. THE DAY BOARD STATED I NEEDED TO PUT VEHICLE IN PARK TO START VAN. AFTER COASTING TO A STOP THE VEHICLE DID NOT RESPOND TO TRYING TO USE GEAR SELECTOR. THIS CHANGED AFTER SITTING FOR 15 MINUTES. I DROVE THE VEHICLE WITH ENGINE LIGHT AND HYBRID LIGHT THE FINAL 1 MILE HOME....UPDATED 11/06/17 BF UPDATED 11/09/2017JS Look up ODI 11003939 at NHTSA ↗	6 ODI 11615657 · 77,000 mi The contact owns a 2017 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The contact stated that the battery had previously been replaced. The check engine warning light had illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of … Look up ODI 11615657 at NHTSA ↗ ODI 11495594 · 74,000 mi The contact owns a 2018 Chrysler Pacifica Hybrid. The contact stated while driving at various speeds, the vehicle decelerated and failed to accelerate while depressing the accelerator pedal. The contact stated that the hybrid vehicle battery capacity warning light was illuminated. The contact stated that the check engine warning light also remained illuminated. The cause was not yet determined. The vehicle was not diagnosed or repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 74,000. Look up ODI 11495594 at NHTSA ↗ ODI 11608273 · 100,800 mi The contact owns a 2018 Chrysler Pacifica Hybrid. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the failure occurred immediately after the vehicle was repaired under NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System). The vehicle was taken back to the dealer. The dealer requested that the vehicle be diagnosed and provided the cost for the diagnostic test. The contact declined to pay for a diagnostic test. The vehicle was not diagnosed or … Look up ODI 11608273 at NHTSA ↗	19 ODI 11112040 · 3,000 mi WHILE DRIVING AT APPROXIMATELY 55MPH, ON AN OVERPASS RAMP CONNECTING TWO DIFFERENT FREEWAYS, DRIVING UPHILL AROUND A BROAD TURN, THE CAR SUDDENLY BECAME NON-RESPONSIVE TO PUMPING THE GAS PEDAL OR APPLYING THE BREAKS. STEERING WAS STILL POSSIBLE. I TURNED ON THE HAZARD LIGHTS AND CONTINUED TO STEER THE CAR AROUND THE BEND AS IT DECELERATED (IT WAS 25MPH OR LESS BEFORE I GOT IT RESTARTED). CONCURRENTLY, I SHIFTED INTO REVERSE (I INTENDED TO TURN THE KNOB TO NEUTRAL BUT OVERSHOT DUE TO NERVES), THEN BACK INTO NEUTRAL, AND BACK INTO DRIVE. AT THAT … Look up ODI 11112040 at NHTSA ↗ ODI 11118390 · 200 mi THE VEHICLE HAD NO POWER AT A STOPLIGHT. IT WAS LIKE THE VEHICLE HAD COMPLETELY SHUT DOWN, BUT THE POWER DISPLAY WAS STILL ON. I WAS UNABLE TO GO FORWARD AND THE CAR. I TURNED OFF THE ENGINE COMPLETELY AND AFTER ABOUT 30 SECS OR SO, RESTARTED THE CAR AND THEN I WAS ABLE TO REGAIN POWER. NO WARNING LIGHTS OR INDICATORS CAME ON. THEN A BURNT SMELL STARTED COMING FROM THE CAR. Look up ODI 11118390 at NHTSA ↗ ODI 11171316 · 8,500 mi WE TOOK OUR CAR IN FOR RECALL U73 ON SATURDAY MORNING. IT TOOK ABOUT AN HOUR AND HAD NO ISSUES THAT DAY OR THE NEXT DAY. ON MONDAY MORNING, THE CHECK ENGINE LIGHT CAME ON, AND THE TURTLE ICON APPEARED. WE WERE ON A CITY STREET IN MOTION. WE NEEDED TO "LIMP" HOME - NO MORE THAN 15MPH. WE BROUGHT IT TO THE DEALER (SAFFORD, SPRINGFIELD, VA) AND THEY SUPPOSEDLY FIXED IT. THEY SAID IT WAS AN ISSUE WITH THE U73 UPDATE, AND THEY CLEARED SOME CODES AND IT SHOULDN'T HAPPEN AGAIN. TUESDAY MORNING, MORE LIGHTS COME ON IN THE CAR, TALKING ABOUT AIR … Look up ODI 11171316 at NHTSA ↗	38 ODI 11054085 · 8,000 mi VEHICLE LOST MOTIVE POWER WHILE ATTEMPTING TO EXCELERATE FROM A STOP ON A CITY STREET. VEHICLE WAS RESTARTED BUT LOUD CLUNKING NOISE AND VIOLENT SHAKING CAME FROM ENGINE COMPARTMENT. VEHICLE WAS TOWED AND HAS BEEN AT THE LOCAL DEALER SINCE WITH LITTLE COMMUNICATION ABOUT A PROGNOSIS OR PERMANENT FIX. Look up ODI 11054085 at NHTSA ↗ ODI 11195021 · 26,995 mi WHILE DRIVING TO WORK IN THE MORNING ON 19-FEB-2019, THE MIL CHECK ENGINE LAMP ILLUMINATED AS WELL AS THE "RED TURTLE" LIMP MODE INDICATOR AND A DASHBOARD MESSAGE STATING "VEHICLE SPEED MAY BE LIMITED." THIS HAPPENED WHILE DRIVING ON LOCAL SURFACE STREETS ABOUT ONE MILE FROM MY PLACE OF WORK. I HAD JUST TURNED OFF A 45 MPH MAIN STREET ONTO A 35 MPH SIDE STREET. THE GAS ENGINE IN MY PHEV HYBRID VEHICLE STOPPED WORKING BUT COULD STILL OPERATE AT NORMAL SPEED IN ALL-ELECTRIC MODE. I GOT TO WORK AND PLUGGED MY PHEV VAN INTO A CHARGEPOINT EVSE TO RE… Look up ODI 11195021 at NHTSA ↗ ODI 11233211 · 44,500 mi ON FRIDAY, 7/12, WHILE MY WIFE, [XXX] ALONG WITH MY 5 CHILDREN, WERE SITTING AT A STOPLIGHT IN OLATHE, KS NEAR THE INTERSECTION OF 119TH AND BLACKBOB , SHE NOTICED SMOKE COMING FROM UNDER THE HOOD. AS THE LIGHT TURNED GREEN AND SHE ACCELERATED FORWARD, TURNING WEST ONTO 119TH ST. WITHIN SECONDS OF THE LIGHT TURNING GREEN, FLAMES WERE NOTICED COMING FROM THE UNDERSIDE OF THE FRONT PASSENGER SECTION OF THE CAR. MY WIFE QUICKLY PULLED TO THE SIDE OF 119TH ST, ABOUT 50 YARDS TO THE WEST OF THE INTERSECTION WITH BLACKBOB. SHE PROCEEDED TO HELP A… Look up ODI 11233211 at NHTSA ↗	18 ODI 11123289 · 3,500 mi MY BRAND NEW 2018 CHRYSLER PACIFICA HYBRID WHICH I GOT ON JULY 4TH 2018 SHUTS OFF LAST WEEK ON A HIGHWAY WHILE I WAS DRIVING FROM RALEIGH TO CHARLOTTE ABOUT 70 MILES/HR. WITH LOT OF DIFFICULTY WE WERE ABLE TO PULL OVER. I STOPPED THE CAR AND RESTARTED THE CAR, THE CAR BEHAVED NORMAL BUT WITH MALFUNCTION INDICATOR IN MY DASH. DEALER IS SAYING THERE WAS BUGGY SOFTWARE INSTALLED ON JULY 3RD 2018 AS A PART OF SOME U73 RECALL. OUR FAMILY IS VERY SCARED TO SIT IN THE CAR AGAIN. THEY ARE SAYING 2 PARTS DAMAGED IN CAR DUE TO THE BUGGY SOFTWARE PATCH A… Look up ODI 11123289 at NHTSA ↗ ODI 11132797 · 12,350 mi WAS DRIVING THE VEHICLE AT 70MPH ON THE FREEWAY. A "THUNK" SOUND OCCURRED AND THE CAR BEGAN DECELERATING RAPIDLY DESPITE PRESSING DOWN ON THE GAS PEDAL. CHECK ENGINE LIGHT TURNED ON AND THE CAR CONTINUED TO DECELERATE. CABIN FILLED WITH A SMALL AMOUNT OF SMOKE. CAME TO A COMPLETE STOP AND THE CAR WOULD NO LONGER ACCELERATE AT ALL. TURNED THE CAR OFF AND THEN ON TO GET IT THE FINAL 100 FEET TO A GAS STATION. PARKED AND THE CAR SMELLED LIKE SMOKE/BURNING IN THE CABIN AND THE ENGINE COMPARTMENT. TURNED OFF THE VEHICLE UNTIL A TOW TRUCK ARRIV… Look up ODI 11132797 at NHTSA ↗ ODI 11171316 · 8,500 mi WE TOOK OUR CAR IN FOR RECALL U73 ON SATURDAY MORNING. IT TOOK ABOUT AN HOUR AND HAD NO ISSUES THAT DAY OR THE NEXT DAY. ON MONDAY MORNING, THE CHECK ENGINE LIGHT CAME ON, AND THE TURTLE ICON APPEARED. WE WERE ON A CITY STREET IN MOTION. WE NEEDED TO "LIMP" HOME - NO MORE THAN 15MPH. WE BROUGHT IT TO THE DEALER (SAFFORD, SPRINGFIELD, VA) AND THEY SUPPOSEDLY FIXED IT. THEY SAID IT WAS AN ISSUE WITH THE U73 UPDATE, AND THEY CLEARED SOME CODES AND IT SHOULDN'T HAPPEN AGAIN. TUESDAY MORNING, MORE LIGHTS COME ON IN THE CAR, TALKING ABOUT AIR … Look up ODI 11171316 at NHTSA ↗	6 ODI 11055518 · 2,000 mi THE CAR HAD BEEN OPERATING NORMALLY WHILE DRIVING FOR ABOUT 15 MINUTES WHEN WE REALIZED WE MISSED A TURN AND DECIDED TO TURN AROUND USING A DRIVEWAY. THE CAR WAS NEVER SWITCHED OUT OF DRIVE. AFTER TURNING AROUND WE STARTED ACCELERATING TO CROSS THE TWO LANE ROAD AND THEN ALL MOTIVE POWER CUT OUT, WE LOST POWER STEERING AND COULD NOT OPERATE THE GEAR SHIFTER. THE VEHICLE STALLED, DANGEROUSLY BLOCKING BOTH LANES OF TRAFFIC WITH THREE CHILDREN AND TWO ADULTS INSIDE. WE GOT EVERYONE OUT OF THE VEHICLE AND OFF OF THE ROAD. A FEW MINUTES LATER AFTER … Look up ODI 11055518 at NHTSA ↗ ODI 11055519 · 1,300 mi CAR WAS POWERED ON, PUT IN REVERSE AND WE BEGAN BACKING DOWN A STEEP DRIVEWAY. PART OF THE WAY DOWN THE MOTIVE POWER CUT OUT, WE LOST POWER STEERING AND POWER BRAKES AND COULD NOT OPERATE THE GEAR SHIFTER. WE COULD NOT GET THE VEHICLE TO RESTART ON THE HILL BUT WERE ABLE TO ROLL DOWN TO THE BOTTOM. ONCE AT THE BOTTOM WE WERE ABLE TO RESTART THE VEHICLE NORMALLY. Look up ODI 11055519 at NHTSA ↗ ODI 11132868 · 250 mi BRAND NEW, 5 DAY OLD HYBRID PACIFICA WITH 250 MILES STALLED OUT WHILE SLOWING DOWN TO COMPLETE A 3 POINT TURN ON A TWO LANE ROAD. PRIOR TO STALL BRAKES WERE 'MUSHY' AND NOT AS REAPONSIVE, HOWEVER DURING THE TURN BREAKS FAILED COMPLETELY, AND POWER STEERING WENT OUT. FORCED TO SLAM ON BREAKS WHILE FORCING STEERING WHEEL TO COMPLETE TURN. INITIALLY THOUGHT EMERGENCY BREAKING ENGAGED TO STOP CAR THAT WAS NOW HEADED TOWARDS A CURB AND PEDESTRIANS BUT MORE LIKELY HIT THE CURB CAUSING THE CAR TO STOP HARD. CAR REMAINED PURPENDICULAR TO ONCOMING TRAFF… Look up ODI 11132868 at NHTSA ↗
Power Train	63 ODI 10993716 · 230 mi DRIVING ON INTERSTATE WHEN THE CAR BASICALLY LOST FORWARD DRIVE IN THE MIDDLE OF THE HIGHWAY. WAS IN TRAFFIC, GOING APPROXIMATELY 5MPH WITH THE ADAPTIVE CRUISE CONTROL ON, BRAKED FOR SLOWING TRAFFIC AND ON TRYING TO RE-ACCELERATE GOT NO POWER. AND DRIFTED SLOWLY TO A STOP WHILE TRYING TO RE-ENGAGE DRIVE. VEHICLE IS PHEV, WAS RUNNING ON BATTERY WITH PLENTY OF CHARGE AT THE TIME AND PLENTY OF GAS FOR HYBRID GAS ENGINE BACKUP, BUT NEITHER PROVIDED POWER. TRIED UNSUCCESSFULLY TO TURN THE CAR OFF, RESTART, RESET, ETC., BUT NOTHING WORKED DESPITE P… Look up ODI 10993716 at NHTSA ↗ ODI 11232530 · 15,481 mi THE MOST RECENT OCCURRENCE- OF MANY- WHERE THE VEHICLE NOT OPERATING AS IT WAS SHIFTED TO/ NOT STAYING ON/OR TURNING OFF WHEN THE IGNITION BUTTON IS PRESSED IS AS FOLLOWS. IN A (FLAT) PARKING LOT THE VAN WAS PARKED AND TURNED OFF> THE BRAKE WAS PRESSED> THE IGNITION BUTTON WAS PRESSED TO TURN THE VAN TO 'ON' AND THE WORD 'RUN' WAS ILLUMINATED- IT WAS RUNNING IN FULL ELECTRIC MODE WITH A BATTERY OF ~85% > THE SHIFT KNOB WAS TURNED FROM P TO R> THE VAN WAS REVERSED OUT OF A PARKING SPOT > THE BRAKE WAS PRESSED AND THE SHIFT KNOB WAS SPUN TO D >… Look up ODI 11232530 at NHTSA ↗ ODI 11447482 Our Pacifica plug-in hybrid intermittently wouldn't start beginning in October, 2021, each time displaying a "Service Charging System" message and Check Engine light. In one case, it was on and would not shift into Park, and we got stuck ~30 miles from home, with kids, and had to arrange for pick up and transportation. After many attempts, we were able to start it and drove it to a dealership in Plymouth, MI on November 15th. It has been there since; the dealership wanted to replace the high voltage (hybrid) battery under warranty. Chrysl… Look up ODI 11447482 at NHTSA ↗	78 ODI 10983848 · 270 mi NEW 2017 CHRYSLER PACIFICA HYBRID WITH 270 MILES STALLED ON A BUSY INTERSECTION AND WON'T TURN ON. THE VEHICLE WAS IN MOTION WHEN IT LOST POWER AND CAME TO A COMPLETE STOP. THE ENGINE SIGN IS ON AND MESSAGE SAYS "PRESS BRAKE TO PREVENT ROLLONG". TURNING OFF AND TURNING THE IT BACK ON DOES NOT MAKE THE ISSUE GO AWAY. Look up ODI 10983848 at NHTSA ↗ ODI 10993716 · 230 mi DRIVING ON INTERSTATE WHEN THE CAR BASICALLY LOST FORWARD DRIVE IN THE MIDDLE OF THE HIGHWAY. WAS IN TRAFFIC, GOING APPROXIMATELY 5MPH WITH THE ADAPTIVE CRUISE CONTROL ON, BRAKED FOR SLOWING TRAFFIC AND ON TRYING TO RE-ACCELERATE GOT NO POWER. AND DRIFTED SLOWLY TO A STOP WHILE TRYING TO RE-ENGAGE DRIVE. VEHICLE IS PHEV, WAS RUNNING ON BATTERY WITH PLENTY OF CHARGE AT THE TIME AND PLENTY OF GAS FOR HYBRID GAS ENGINE BACKUP, BUT NEITHER PROVIDED POWER. TRIED UNSUCCESSFULLY TO TURN THE CAR OFF, RESTART, RESET, ETC., BUT NOTHING WORKED DESPITE P… Look up ODI 10993716 at NHTSA ↗ ODI 11003939 · 3,800 mi THE VAN'S ENGINE STOPPED WHILE TRAVELING AT 30 MPH ON A CITY STREET. THE AC HAD BEEN RUNNING. THE HYBRID AND ENGINE LIGHT CAME ON. THE DAY BOARD STATED I NEEDED TO PUT VEHICLE IN PARK TO START VAN. AFTER COASTING TO A STOP THE VEHICLE DID NOT RESPOND TO TRYING TO USE GEAR SELECTOR. THIS CHANGED AFTER SITTING FOR 15 MINUTES. I DROVE THE VEHICLE WITH ENGINE LIGHT AND HYBRID LIGHT THE FINAL 1 MILE HOME....UPDATED 11/06/17 BF UPDATED 11/09/2017JS Look up ODI 11003939 at NHTSA ↗	—	2 ODI 11495433 · 39,947 mi The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 55 MPH, the battery level was low and the warning message stating to plug in the vehicle to charge and to decelerate was illuminated. The vehicle stalled and lost motive power; however, the contact was able to pull over. The contact attempted to restart the vehicle several times. The contact stated that the vehicle started up for several minutes but then stalled. The vehicle was towed to the dealer and the contact was informed that the vehicle needed to be charged for a… Look up ODI 11495433 at NHTSA ↗ ODI 11622410 The contact owns a 2018 Chrysler Pacifica. The contact received a notification of NHTSA Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle failed to accelerate while depressing the accelerator pedal. No warning light illuminated. The vehicle was taken to an unknown dealer, where unknown repairs were completed at the contact's expense. No further information was provided. The contact stated that the manufactur… Look up ODI 11622410 at NHTSA ↗	11 ODI 11191304 · 6,617 mi 2018 CHRYSLER PACIFICA LOST POWER DUE TO THE TORQUE CONVERTOR LOCKING UP I KNOW BECAUSE I HAVE THE FREEZE FRAME DATA IN A SNAP ON ZEUS USING THE 18.4 SOFTWARE. IT WAS MOVING AT 39 MILES AN HOUR WHEN THE TRANSMISSION LOCKED UP. CODE IN FREEZE FRAME IS P061B INTERNAL CONTROL MODULE TORQUE CALCULATION PERFORMANCE. THIS IS A GSA GOVERNMENT LEASE VEHICLE. THIS VEHICLE HAS ONLY 6,617 MILES ON IT. IT IS IN A REPAIR SHOP IN EVERETT WASHINGTON THIS VEHICLE WILL BE IN THE SHOP FOR TWO MORE WEEKS. CHRYSLER HAS ENGINEERS COMING OUT TO LOOK AT THE FAILURE … Look up ODI 11191304 at NHTSA ↗ ODI 11234147 · 16,000 mi METALLIC BUZZING / VIBRATION DURING MODERATE ACCELERATION. OCCURS OCCASIONALLY AROUND 30 TO 35 MPH BUT ALSO AT HIGHER SPEEDS. VEHICLE HAS BEEN AT DEALERSHIP MULTIPLE TIMES WHERE THE BELLY HEAT SHIELD WAS REPLACED, ROCKS WERE REMOVED FROM THE HEAT SHIELD, UNDERCARRIAGE WAS INSPECTED AND PARTS SECURED, AND MOST RECENTLY THE ENTIRE TRANSMISSION WAS REPLACED. ALL OF THE WORK HAS BEEN PERFORMED UNDER WARRANTY AS THE VEHICLE ONLY JUST PASSED 20,000 MILES. EVEN AFTER THE TRANSMISSION WAS REPLACED THE BUZZING SOUND CONTINUES AS BEFORE RESULTING IN ANOT… Look up ODI 11234147 at NHTSA ↗ ODI 11253240 · 4,500 mi ON AUGUST 7, WHILE I WAS DRIVING ON A STATE HIGHWAY, AROUND 30 MPH, MY VAN SUDDENLY STOPPED AND WOULD NOT START AGAIN. I WAS STUCK IN THE MIDDLE OF THE ROAD FOR ABOUT 5 MINUTES WHILE THE CAR MADE NOISES AND THE CHECK ENGINE LIGHTS AND OTHER DASHBOARD WARNINGS FLASHED. AFTER A FEW MINUTES I WAS ABLE TO RESTART MY CAR TO MOVE IT TO A SAFE LOCATION. MY "MICROMECHANIC" ENGINE LIGHT READER GAVE ME CODES U0401 AND U0100, LOST COMMUNICATION WITH ECM/PCM AND INVALID DATA RECEIVED FROM ECM/PCM- AND SAID THE CAR WAS UNSAFE TO DRIVE. I HAD IT TOWED TO TH… Look up ODI 11253240 at NHTSA ↗	26 ODI 11054085 · 8,000 mi VEHICLE LOST MOTIVE POWER WHILE ATTEMPTING TO EXCELERATE FROM A STOP ON A CITY STREET. VEHICLE WAS RESTARTED BUT LOUD CLUNKING NOISE AND VIOLENT SHAKING CAME FROM ENGINE COMPARTMENT. VEHICLE WAS TOWED AND HAS BEEN AT THE LOCAL DEALER SINCE WITH LITTLE COMMUNICATION ABOUT A PROGNOSIS OR PERMANENT FIX. Look up ODI 11054085 at NHTSA ↗ ODI 11175218 · 17,000 mi WHILE DRIVING, I EXPERIENCED A SUDDEN LOSS OF POWER. THE VEHICLE PUT ITSELF INTO A LOW-SPEED MODE (AKA "TURTLE MODE") AND THEN WOULD NO LONGER ACCELERATE AT ALL. IT HAS BEEN DETERMINED THAT AN ENTIRELY NEW TRANSMISSION IS REQUIRED. Look up ODI 11175218 at NHTSA ↗ ODI 11481107 Recall Z11 was announced in early February 2022 due to fire risk which prompted Chrysler to issue a recommendation that owners not charge their plug-in hybrid Pacifica Hybrids and to park them outside until the fix was completed. More than six months have passed without subsequent update to resolve this recall, and not only is no part or remedy identified, the underlying cause has yet to be identified. This is after two previous recalls, U94 in October 2018 and W46 in June 2020, which were also announced by Chrysler due to fire risk for the P… Look up ODI 11481107 at NHTSA ↗	8 ODI 11113223 · 3,700 mi WHILE DRIVING ON A HIGHWAY WITH A SPEED LIMIT OF 70 MPH, A WARNING LIGHT CAME ON THAT THE BATTERY WAS CONDITIONING. I WAS THEN LIMITED TO 45 MPH WITH VERY LITTLE ACCELERATION, AND THE A/C STOPPED WORKING. THIS WAS REPAIRED, BUT HAPPENED AGAIN THREE WEEKS LATER WHEN ABOUT TO MERGE ONTO ANOTHER HIGHWAY WITH A 55 MPH SPEED LIMIT. Look up ODI 11113223 at NHTSA ↗ ODI 11427310 Picked up Vehicle from Bayside Chrysler Dodge Jeep Ram of Annapolis after we were told the problems were addressed. After driving about 50 miles home parking than driving the Van again about 5 miles, In the center lane of the road driving about 45 mph the van said "Shift to P to start". The van wouldn't accelerate forcing my wife to drift to the shoulder of the road. The van was turned off and attempted to turn back on, but the Van would not turn completely on to drive. After about five minutes the van was able to be restarted and turned on. Th… Look up ODI 11427310 at NHTSA ↗ ODI 11492684 All of a sudden while driving 40 miles per hour, “service charging system” warning showed up on dash, asked to put car in park and unable to accelerate. Car stopped working in the middle of a busy road, unable to be restarted for 10 min. Look up ODI 11492684 at NHTSA ↗	6 ODI 11055518 · 2,000 mi THE CAR HAD BEEN OPERATING NORMALLY WHILE DRIVING FOR ABOUT 15 MINUTES WHEN WE REALIZED WE MISSED A TURN AND DECIDED TO TURN AROUND USING A DRIVEWAY. THE CAR WAS NEVER SWITCHED OUT OF DRIVE. AFTER TURNING AROUND WE STARTED ACCELERATING TO CROSS THE TWO LANE ROAD AND THEN ALL MOTIVE POWER CUT OUT, WE LOST POWER STEERING AND COULD NOT OPERATE THE GEAR SHIFTER. THE VEHICLE STALLED, DANGEROUSLY BLOCKING BOTH LANES OF TRAFFIC WITH THREE CHILDREN AND TWO ADULTS INSIDE. WE GOT EVERYONE OUT OF THE VEHICLE AND OFF OF THE ROAD. A FEW MINUTES LATER AFTER … Look up ODI 11055518 at NHTSA ↗ ODI 11055519 · 1,300 mi CAR WAS POWERED ON, PUT IN REVERSE AND WE BEGAN BACKING DOWN A STEEP DRIVEWAY. PART OF THE WAY DOWN THE MOTIVE POWER CUT OUT, WE LOST POWER STEERING AND POWER BRAKES AND COULD NOT OPERATE THE GEAR SHIFTER. WE COULD NOT GET THE VEHICLE TO RESTART ON THE HILL BUT WERE ABLE TO ROLL DOWN TO THE BOTTOM. ONCE AT THE BOTTOM WE WERE ABLE TO RESTART THE VEHICLE NORMALLY. Look up ODI 11055519 at NHTSA ↗ ODI 11255840 · 730 mi TL* THE CONTACT OWNS A 2019 CHRYSLER PACIFICA HYBRID. WHILE DRIVING 73 MPH, THE "STOP SAFELY, THE VEHICLE WILL SHUT OFF SOON" WARNING MESSAGE APPEARED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD BEFORE THE IGNITION TURNED OFF. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO JIMMY BRITT CHEVROLET BUICK GMC (LOCATED AT 1011 TOWN CREEK BLVD, GREENSBORO, GA 30642, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE AND TRANSMISSION NEEDED TO BE REPLACED. THERE WERE ALSO 113 ERROR CODES. THE VEHICLE WAS NOT REPAIRED.… Look up ODI 11255840 at NHTSA ↗
Hybrid Propulsion System	38 ODI 11469522 · 62,000 mi The contact owns a 2017 Chrysler Pacifica Hybrid. The contact stated that while turning either left or right, the steering wheel seized. The contact stated that the failure was related to NHTSA Campaign Number: 19V348000 (Electrical System) however, the VIN was not included. The contact then received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount o… Look up ODI 11469522 at NHTSA ↗ ODI 11464810 · 24,000 mi The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the dealer was contacted and confirmed that the part to do the recall repair was not available. The contact stated that the vehicle failed to charge while plugged in. The dealer was contacted but was unable to determine the cause of the failure, but stated that the failure… Look up ODI 11464810 at NHTSA ↗ ODI 11472408 The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 20V334000 (Electrical System) and 22V077000 (Hybrid Propulsion System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11472408 at NHTSA ↗	6 ODI 11615657 · 77,000 mi The contact owns a 2017 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The contact stated that the battery had previously been replaced. The check engine warning light had illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of … Look up ODI 11615657 at NHTSA ↗ ODI 11495594 · 74,000 mi The contact owns a 2018 Chrysler Pacifica Hybrid. The contact stated while driving at various speeds, the vehicle decelerated and failed to accelerate while depressing the accelerator pedal. The contact stated that the hybrid vehicle battery capacity warning light was illuminated. The contact stated that the check engine warning light also remained illuminated. The cause was not yet determined. The vehicle was not diagnosed or repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 74,000. Look up ODI 11495594 at NHTSA ↗ ODI 11608273 · 100,800 mi The contact owns a 2018 Chrysler Pacifica Hybrid. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the failure occurred immediately after the vehicle was repaired under NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System). The vehicle was taken back to the dealer. The dealer requested that the vehicle be diagnosed and provided the cost for the diagnostic test. The contact declined to pay for a diagnostic test. The vehicle was not diagnosed or … Look up ODI 11608273 at NHTSA ↗	2 ODI 11495433 · 39,947 mi The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 55 MPH, the battery level was low and the warning message stating to plug in the vehicle to charge and to decelerate was illuminated. The vehicle stalled and lost motive power; however, the contact was able to pull over. The contact attempted to restart the vehicle several times. The contact stated that the vehicle started up for several minutes but then stalled. The vehicle was towed to the dealer and the contact was informed that the vehicle needed to be charged for a… Look up ODI 11495433 at NHTSA ↗ ODI 11622410 The contact owns a 2018 Chrysler Pacifica. The contact received a notification of NHTSA Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle failed to accelerate while depressing the accelerator pedal. No warning light illuminated. The vehicle was taken to an unknown dealer, where unknown repairs were completed at the contact's expense. No further information was provided. The contact stated that the manufactur… Look up ODI 11622410 at NHTSA ↗	—	0	0	1 ODI 11645107 · 52,000 mi The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at various speeds in Hybrid Mode, the vehicle occasionally failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated that the vehicle failed to maintain speed, and gradually decelerated while the accelerator pedal was being depressed. No warning light was illuminated. The contact stated that the vehicle was previously repaired several times by the local dealer. The vehicle was taken to a local dealer and remaine… Look up ODI 11645107 at NHTSA ↗	0
Unknown Or Other	33 ODI 10991789 · 15 mi HAD THE CAR FOR 23 HOURS. LESS THAN 5000 MILES. AFTER PULLING THE CAR TO THE END OF THE DRIVEWAY AND 3/4 OF THE WAY INTO OUR ROAD IT BEGAN TO SHAKE VIOLENTLY, SO MUCH SO THAT ONE OF OUR DAUGHTERS BURST IN TO TEARS (THE ONE THAT NEVER CRIES). THE SHAKING LASTED SOME TIME, ALONG WITH GRINDING NOISES. THE CAR FLASHED A DOZEN DIFFERENT CODES AS WELL AS INDICATING THAT THE PARKING BREAK WAS NOT AVAILABLE. THE VAN WAS COMPLETELY DEAD IN THE ROAD WITH FIVE CHILDREN INSIDE AND CARS HAVING TO SWERVE AROUND TO MAKE IT THROUGH THE NEARLY BLOCKED ROAD.… Look up ODI 10991789 at NHTSA ↗ ODI 11235056 · 30,689 mi ON THREE SEPERATE OCCASIONS OVER THE PAST FIVE MONTHS, I HAVE ENCOUNTERED THE SAME ISSUE. WHILE DRIVING BETWEEN 75-80MPH ON THE HIGHWAY WITH 32-44% LIFE ON THE HYBRID BATTERY, THE VEHICLE HAS SHUT OFF THE ENGINE. A MESSAGE COMES UP ON THE CLUSTER THAT I MUST PUT THE VEHICLE IN PARK TO DRIVE. THE ACCELERATOR DOES NOTHING AND POWER STEERING IS LOST. I MUST COAST OFF THE HIGHWAY. ONCE PARKED, THE VEHICLE IS IN A STATE THAT CANNOT BE TURNED ON/OFF. THE VEHICLE START BUTTON SHOWS THAT THE VEHICLE IS ON, BUT THE ENGINE IS STILL OFF. ALL OTHER … Look up ODI 11235056 at NHTSA ↗ ODI 11477414 Recall was issued February 18, 2022. Have not been able to park in garage or plug in charger since recall. Numerous calls and letters and emails have resulted in nothing but sympathy. This recall is definitely not being handled in a timely manner! This idiocy needs to get more attention….quickly! Look up ODI 11477414 at NHTSA ↗	19 ODI 11112040 · 3,000 mi WHILE DRIVING AT APPROXIMATELY 55MPH, ON AN OVERPASS RAMP CONNECTING TWO DIFFERENT FREEWAYS, DRIVING UPHILL AROUND A BROAD TURN, THE CAR SUDDENLY BECAME NON-RESPONSIVE TO PUMPING THE GAS PEDAL OR APPLYING THE BREAKS. STEERING WAS STILL POSSIBLE. I TURNED ON THE HAZARD LIGHTS AND CONTINUED TO STEER THE CAR AROUND THE BEND AS IT DECELERATED (IT WAS 25MPH OR LESS BEFORE I GOT IT RESTARTED). CONCURRENTLY, I SHIFTED INTO REVERSE (I INTENDED TO TURN THE KNOB TO NEUTRAL BUT OVERSHOT DUE TO NERVES), THEN BACK INTO NEUTRAL, AND BACK INTO DRIVE. AT THAT … Look up ODI 11112040 at NHTSA ↗ ODI 11118390 · 200 mi THE VEHICLE HAD NO POWER AT A STOPLIGHT. IT WAS LIKE THE VEHICLE HAD COMPLETELY SHUT DOWN, BUT THE POWER DISPLAY WAS STILL ON. I WAS UNABLE TO GO FORWARD AND THE CAR. I TURNED OFF THE ENGINE COMPLETELY AND AFTER ABOUT 30 SECS OR SO, RESTARTED THE CAR AND THEN I WAS ABLE TO REGAIN POWER. NO WARNING LIGHTS OR INDICATORS CAME ON. THEN A BURNT SMELL STARTED COMING FROM THE CAR. Look up ODI 11118390 at NHTSA ↗ ODI 11171316 · 8,500 mi WE TOOK OUR CAR IN FOR RECALL U73 ON SATURDAY MORNING. IT TOOK ABOUT AN HOUR AND HAD NO ISSUES THAT DAY OR THE NEXT DAY. ON MONDAY MORNING, THE CHECK ENGINE LIGHT CAME ON, AND THE TURTLE ICON APPEARED. WE WERE ON A CITY STREET IN MOTION. WE NEEDED TO "LIMP" HOME - NO MORE THAN 15MPH. WE BROUGHT IT TO THE DEALER (SAFFORD, SPRINGFIELD, VA) AND THEY SUPPOSEDLY FIXED IT. THEY SAID IT WAS AN ISSUE WITH THE U73 UPDATE, AND THEY CLEARED SOME CODES AND IT SHOULDN'T HAPPEN AGAIN. TUESDAY MORNING, MORE LIGHTS COME ON IN THE CAR, TALKING ABOUT AIR … Look up ODI 11171316 at NHTSA ↗	11 ODI 11191304 · 6,617 mi 2018 CHRYSLER PACIFICA LOST POWER DUE TO THE TORQUE CONVERTOR LOCKING UP I KNOW BECAUSE I HAVE THE FREEZE FRAME DATA IN A SNAP ON ZEUS USING THE 18.4 SOFTWARE. IT WAS MOVING AT 39 MILES AN HOUR WHEN THE TRANSMISSION LOCKED UP. CODE IN FREEZE FRAME IS P061B INTERNAL CONTROL MODULE TORQUE CALCULATION PERFORMANCE. THIS IS A GSA GOVERNMENT LEASE VEHICLE. THIS VEHICLE HAS ONLY 6,617 MILES ON IT. IT IS IN A REPAIR SHOP IN EVERETT WASHINGTON THIS VEHICLE WILL BE IN THE SHOP FOR TWO MORE WEEKS. CHRYSLER HAS ENGINEERS COMING OUT TO LOOK AT THE FAILURE … Look up ODI 11191304 at NHTSA ↗ ODI 11234147 · 16,000 mi METALLIC BUZZING / VIBRATION DURING MODERATE ACCELERATION. OCCURS OCCASIONALLY AROUND 30 TO 35 MPH BUT ALSO AT HIGHER SPEEDS. VEHICLE HAS BEEN AT DEALERSHIP MULTIPLE TIMES WHERE THE BELLY HEAT SHIELD WAS REPLACED, ROCKS WERE REMOVED FROM THE HEAT SHIELD, UNDERCARRIAGE WAS INSPECTED AND PARTS SECURED, AND MOST RECENTLY THE ENTIRE TRANSMISSION WAS REPLACED. ALL OF THE WORK HAS BEEN PERFORMED UNDER WARRANTY AS THE VEHICLE ONLY JUST PASSED 20,000 MILES. EVEN AFTER THE TRANSMISSION WAS REPLACED THE BUZZING SOUND CONTINUES AS BEFORE RESULTING IN ANOT… Look up ODI 11234147 at NHTSA ↗ ODI 11253240 · 4,500 mi ON AUGUST 7, WHILE I WAS DRIVING ON A STATE HIGHWAY, AROUND 30 MPH, MY VAN SUDDENLY STOPPED AND WOULD NOT START AGAIN. I WAS STUCK IN THE MIDDLE OF THE ROAD FOR ABOUT 5 MINUTES WHILE THE CAR MADE NOISES AND THE CHECK ENGINE LIGHTS AND OTHER DASHBOARD WARNINGS FLASHED. AFTER A FEW MINUTES I WAS ABLE TO RESTART MY CAR TO MOVE IT TO A SAFE LOCATION. MY "MICROMECHANIC" ENGINE LIGHT READER GAVE ME CODES U0401 AND U0100, LOST COMMUNICATION WITH ECM/PCM AND INVALID DATA RECEIVED FROM ECM/PCM- AND SAID THE CAR WAS UNSAFE TO DRIVE. I HAD IT TOWED TO TH… Look up ODI 11253240 at NHTSA ↗	0	—	9 ODI 10991789 · 15 mi HAD THE CAR FOR 23 HOURS. LESS THAN 5000 MILES. AFTER PULLING THE CAR TO THE END OF THE DRIVEWAY AND 3/4 OF THE WAY INTO OUR ROAD IT BEGAN TO SHAKE VIOLENTLY, SO MUCH SO THAT ONE OF OUR DAUGHTERS BURST IN TO TEARS (THE ONE THAT NEVER CRIES). THE SHAKING LASTED SOME TIME, ALONG WITH GRINDING NOISES. THE CAR FLASHED A DOZEN DIFFERENT CODES AS WELL AS INDICATING THAT THE PARKING BREAK WAS NOT AVAILABLE. THE VAN WAS COMPLETELY DEAD IN THE ROAD WITH FIVE CHILDREN INSIDE AND CARS HAVING TO SWERVE AROUND TO MAKE IT THROUGH THE NEARLY BLOCKED ROAD.… Look up ODI 10991789 at NHTSA ↗ ODI 11235056 · 30,689 mi ON THREE SEPERATE OCCASIONS OVER THE PAST FIVE MONTHS, I HAVE ENCOUNTERED THE SAME ISSUE. WHILE DRIVING BETWEEN 75-80MPH ON THE HIGHWAY WITH 32-44% LIFE ON THE HYBRID BATTERY, THE VEHICLE HAS SHUT OFF THE ENGINE. A MESSAGE COMES UP ON THE CLUSTER THAT I MUST PUT THE VEHICLE IN PARK TO DRIVE. THE ACCELERATOR DOES NOTHING AND POWER STEERING IS LOST. I MUST COAST OFF THE HIGHWAY. ONCE PARKED, THE VEHICLE IS IN A STATE THAT CANNOT BE TURNED ON/OFF. THE VEHICLE START BUTTON SHOWS THAT THE VEHICLE IS ON, BUT THE ENGINE IS STILL OFF. ALL OTHER … Look up ODI 11235056 at NHTSA ↗ ODI 11477414 Recall was issued February 18, 2022. Have not been able to park in garage or plug in charger since recall. Numerous calls and letters and emails have resulted in nothing but sympathy. This recall is definitely not being handled in a timely manner! This idiocy needs to get more attention….quickly! Look up ODI 11477414 at NHTSA ↗	7 ODI 11171316 · 8,500 mi WE TOOK OUR CAR IN FOR RECALL U73 ON SATURDAY MORNING. IT TOOK ABOUT AN HOUR AND HAD NO ISSUES THAT DAY OR THE NEXT DAY. ON MONDAY MORNING, THE CHECK ENGINE LIGHT CAME ON, AND THE TURTLE ICON APPEARED. WE WERE ON A CITY STREET IN MOTION. WE NEEDED TO "LIMP" HOME - NO MORE THAN 15MPH. WE BROUGHT IT TO THE DEALER (SAFFORD, SPRINGFIELD, VA) AND THEY SUPPOSEDLY FIXED IT. THEY SAID IT WAS AN ISSUE WITH THE U73 UPDATE, AND THEY CLEARED SOME CODES AND IT SHOULDN'T HAPPEN AGAIN. TUESDAY MORNING, MORE LIGHTS COME ON IN THE CAR, TALKING ABOUT AIR … Look up ODI 11171316 at NHTSA ↗ ODI 11648682 I was traveling at south bound on TOLL 130 going 80MPH (which is the speed limit on that road) when my Pacifica immediately slowed down and my accelerator gave out. In addition to my dash flashing that the cruise control was no longer available, but the van also said "Service Charging System" and "Shift to P to Start", the engine light and batter light both came on. I am sure that I almost died as I was in the middle lane and cars were whipping around me since I had slowed down so much, there was an 18 wheeler behind me and one of my righthand … Look up ODI 11648682 at NHTSA ↗ ODI 11244431 · 660 mi PACIFICA HYBRID, TWO INCIDENTS: FIRST WAS ON FREEWAY, FAST LANE, DRIVING NORMALLY WITH ACTIVE CRUISE CONTROL. THE CAR SUDDENLY SHUT DOWN ALL ACCELERATION AND SLOWED. I WAS ABLE TO PRESS THE BRAKE AND STOP. THE FRONT CONSOLE LIT UP WITH MANY WARNINGS INCLUDING THE FRONTAL COLLISION WARNINGS. I WAS NOT CLOSE TO CAR IN FRONT OF ME BUT A MOTORCYCLE HAD SPLIT LANE PASSED ME VERY CLOSELY AND CUT IN. I HAD TO POWER OFF MY CAR AND START IT TWICE BEFORE IT WOULD GO FORWARD. I TOOK CAR FOR SERVICE, CHRYSLER DEALER FOUND NOTHING WRONG, REPLACED A COMPUTE… Look up ODI 11244431 at NHTSA ↗	2 ODI 11443836 I was travelling on I-95. My 2020 Chrysler Pacifica Hybrid completely shut down while driving at 65-70 mph. A Service Charging System message flashed on the dash. The van decelerated and another message "put in park to start" flashed. All of this was while I was driving on the interstate. I was able to brake to a stop on the shoulder and turn on the hazards. I was NOT able to turn off the car. The gears would not move. I could not put it in Park. After 20 minutes I was able to put it into park and turn it off. I restarted the van, but the same… Look up ODI 11443836 at NHTSA ↗ ODI 11552346 On Aug 26th, 2023, I was driving on NJ turnpike. under the speed limit of 65 mph. I was raining a bit and rain intensity picked up. I had both my hand on steering wheel. As I tap on the brakes a little bit to further slow down my vehicle, the brakes got locked and the vehicle started spinning and the went into the ditch divider between lanes. Fortunately nobody was hurt in the vehicle. It was a rental vehicle and I was driving it from 12th of August. I had driven that vehicle for about 12 days and I recollect that braking of that vehicle w… Look up ODI 11552346 at NHTSA ↗
Fuel/Propulsion System	37 ODI 10991789 · 15 mi HAD THE CAR FOR 23 HOURS. LESS THAN 5000 MILES. AFTER PULLING THE CAR TO THE END OF THE DRIVEWAY AND 3/4 OF THE WAY INTO OUR ROAD IT BEGAN TO SHAKE VIOLENTLY, SO MUCH SO THAT ONE OF OUR DAUGHTERS BURST IN TO TEARS (THE ONE THAT NEVER CRIES). THE SHAKING LASTED SOME TIME, ALONG WITH GRINDING NOISES. THE CAR FLASHED A DOZEN DIFFERENT CODES AS WELL AS INDICATING THAT THE PARKING BREAK WAS NOT AVAILABLE. THE VAN WAS COMPLETELY DEAD IN THE ROAD WITH FIVE CHILDREN INSIDE AND CARS HAVING TO SWERVE AROUND TO MAKE IT THROUGH THE NEARLY BLOCKED ROAD.… Look up ODI 10991789 at NHTSA ↗ ODI 11010842 FCA STATED THAT THE THEIR T34 RECALL CAMPAIGN (NHTSA RECALL #17V-371) WAS SCHEDULED TO START "ON OR ABOUT JULY 24, 2017." JULY 24, 2017 HAS COME AND GONE WITH NO UPDATES FROM FCA TO OWNERS ON THE PROPOSED FIX OR SCHEDULE FOR PARTS AVAILABILITY. THE RECALL LETTER HAS NOT YET BEEN POSTED TO THE FCA WEBSITE. THE LINK TO THE ASSOCIATED PDF FOR RECALL T34 RESULTS IN A "PAGE NOT FOUND" ERROR. THEIR CUSTOMER SERVICE LINE HAS NO FURTHER INFORMATION. THEIR DEALERS HAVE NO FURTHER INFORMATION. FCA IS NOT ADDRESSING THIS RECALL WITH AN APPROPRIATE LEVEL O… Look up ODI 11010842 at NHTSA ↗ ODI 11233211 · 44,500 mi ON FRIDAY, 7/12, WHILE MY WIFE, [XXX] ALONG WITH MY 5 CHILDREN, WERE SITTING AT A STOPLIGHT IN OLATHE, KS NEAR THE INTERSECTION OF 119TH AND BLACKBOB , SHE NOTICED SMOKE COMING FROM UNDER THE HOOD. AS THE LIGHT TURNED GREEN AND SHE ACCELERATED FORWARD, TURNING WEST ONTO 119TH ST. WITHIN SECONDS OF THE LIGHT TURNING GREEN, FLAMES WERE NOTICED COMING FROM THE UNDERSIDE OF THE FRONT PASSENGER SECTION OF THE CAR. MY WIFE QUICKLY PULLED TO THE SIDE OF 119TH ST, ABOUT 50 YARDS TO THE WEST OF THE INTERSECTION WITH BLACKBOB. SHE PROCEEDED TO HELP A… Look up ODI 11233211 at NHTSA ↗	38 ODI 11054085 · 8,000 mi VEHICLE LOST MOTIVE POWER WHILE ATTEMPTING TO EXCELERATE FROM A STOP ON A CITY STREET. VEHICLE WAS RESTARTED BUT LOUD CLUNKING NOISE AND VIOLENT SHAKING CAME FROM ENGINE COMPARTMENT. VEHICLE WAS TOWED AND HAS BEEN AT THE LOCAL DEALER SINCE WITH LITTLE COMMUNICATION ABOUT A PROGNOSIS OR PERMANENT FIX. Look up ODI 11054085 at NHTSA ↗ ODI 11195021 · 26,995 mi WHILE DRIVING TO WORK IN THE MORNING ON 19-FEB-2019, THE MIL CHECK ENGINE LAMP ILLUMINATED AS WELL AS THE "RED TURTLE" LIMP MODE INDICATOR AND A DASHBOARD MESSAGE STATING "VEHICLE SPEED MAY BE LIMITED." THIS HAPPENED WHILE DRIVING ON LOCAL SURFACE STREETS ABOUT ONE MILE FROM MY PLACE OF WORK. I HAD JUST TURNED OFF A 45 MPH MAIN STREET ONTO A 35 MPH SIDE STREET. THE GAS ENGINE IN MY PHEV HYBRID VEHICLE STOPPED WORKING BUT COULD STILL OPERATE AT NORMAL SPEED IN ALL-ELECTRIC MODE. I GOT TO WORK AND PLUGGED MY PHEV VAN INTO A CHARGEPOINT EVSE TO RE… Look up ODI 11195021 at NHTSA ↗ ODI 11233211 · 44,500 mi ON FRIDAY, 7/12, WHILE MY WIFE, [XXX] ALONG WITH MY 5 CHILDREN, WERE SITTING AT A STOPLIGHT IN OLATHE, KS NEAR THE INTERSECTION OF 119TH AND BLACKBOB , SHE NOTICED SMOKE COMING FROM UNDER THE HOOD. AS THE LIGHT TURNED GREEN AND SHE ACCELERATED FORWARD, TURNING WEST ONTO 119TH ST. WITHIN SECONDS OF THE LIGHT TURNING GREEN, FLAMES WERE NOTICED COMING FROM THE UNDERSIDE OF THE FRONT PASSENGER SECTION OF THE CAR. MY WIFE QUICKLY PULLED TO THE SIDE OF 119TH ST, ABOUT 50 YARDS TO THE WEST OF THE INTERSECTION WITH BLACKBOB. SHE PROCEEDED TO HELP A… Look up ODI 11233211 at NHTSA ↗	26 ODI 11054085 · 8,000 mi VEHICLE LOST MOTIVE POWER WHILE ATTEMPTING TO EXCELERATE FROM A STOP ON A CITY STREET. VEHICLE WAS RESTARTED BUT LOUD CLUNKING NOISE AND VIOLENT SHAKING CAME FROM ENGINE COMPARTMENT. VEHICLE WAS TOWED AND HAS BEEN AT THE LOCAL DEALER SINCE WITH LITTLE COMMUNICATION ABOUT A PROGNOSIS OR PERMANENT FIX. Look up ODI 11054085 at NHTSA ↗ ODI 11175218 · 17,000 mi WHILE DRIVING, I EXPERIENCED A SUDDEN LOSS OF POWER. THE VEHICLE PUT ITSELF INTO A LOW-SPEED MODE (AKA "TURTLE MODE") AND THEN WOULD NO LONGER ACCELERATE AT ALL. IT HAS BEEN DETERMINED THAT AN ENTIRELY NEW TRANSMISSION IS REQUIRED. Look up ODI 11175218 at NHTSA ↗ ODI 11481107 Recall Z11 was announced in early February 2022 due to fire risk which prompted Chrysler to issue a recommendation that owners not charge their plug-in hybrid Pacifica Hybrids and to park them outside until the fix was completed. More than six months have passed without subsequent update to resolve this recall, and not only is no part or remedy identified, the underlying cause has yet to be identified. This is after two previous recalls, U94 in October 2018 and W46 in June 2020, which were also announced by Chrysler due to fire risk for the P… Look up ODI 11481107 at NHTSA ↗	0	9 ODI 10991789 · 15 mi HAD THE CAR FOR 23 HOURS. LESS THAN 5000 MILES. AFTER PULLING THE CAR TO THE END OF THE DRIVEWAY AND 3/4 OF THE WAY INTO OUR ROAD IT BEGAN TO SHAKE VIOLENTLY, SO MUCH SO THAT ONE OF OUR DAUGHTERS BURST IN TO TEARS (THE ONE THAT NEVER CRIES). THE SHAKING LASTED SOME TIME, ALONG WITH GRINDING NOISES. THE CAR FLASHED A DOZEN DIFFERENT CODES AS WELL AS INDICATING THAT THE PARKING BREAK WAS NOT AVAILABLE. THE VAN WAS COMPLETELY DEAD IN THE ROAD WITH FIVE CHILDREN INSIDE AND CARS HAVING TO SWERVE AROUND TO MAKE IT THROUGH THE NEARLY BLOCKED ROAD.… Look up ODI 10991789 at NHTSA ↗ ODI 11235056 · 30,689 mi ON THREE SEPERATE OCCASIONS OVER THE PAST FIVE MONTHS, I HAVE ENCOUNTERED THE SAME ISSUE. WHILE DRIVING BETWEEN 75-80MPH ON THE HIGHWAY WITH 32-44% LIFE ON THE HYBRID BATTERY, THE VEHICLE HAS SHUT OFF THE ENGINE. A MESSAGE COMES UP ON THE CLUSTER THAT I MUST PUT THE VEHICLE IN PARK TO DRIVE. THE ACCELERATOR DOES NOTHING AND POWER STEERING IS LOST. I MUST COAST OFF THE HIGHWAY. ONCE PARKED, THE VEHICLE IS IN A STATE THAT CANNOT BE TURNED ON/OFF. THE VEHICLE START BUTTON SHOWS THAT THE VEHICLE IS ON, BUT THE ENGINE IS STILL OFF. ALL OTHER … Look up ODI 11235056 at NHTSA ↗ ODI 11477414 Recall was issued February 18, 2022. Have not been able to park in garage or plug in charger since recall. Numerous calls and letters and emails have resulted in nothing but sympathy. This recall is definitely not being handled in a timely manner! This idiocy needs to get more attention….quickly! Look up ODI 11477414 at NHTSA ↗	—	8 ODI 11209982 · 7,000 mi I WAS DRIVING THE VEHICLE WITH MY FAMILY. WE HAD ALREADY USED UP THE CHARGE FOR THE ELECTRIC ENGINE AND THE VEHICLE WAS OPERATING IN THE HYBRID ENGINE. I HAD THE ADAPTIVE CRUISE CONTROL SET AT 72 MPH AND I ACCELERATED TO 75 MPH TO CHANGE LANES TO THE RIGHT. AS I ACCELERATED, SEVERAL ALARMS AND WARNINGS APPEARED ON THE DRIVER'S DASHBOARD. THEY INCLUDED 'SERVICE HYBRID SYSTEM', A RED WRENCH WITH A RED LIGHTING BOLT THROUGH IT AND THE ORANGE ENGINE AND BATTERY ICONS. AFTER THE ALARMS SOUNDED, A MESSAGE APPEARED SAYING 'SHIFT VEHICLE TO PARK'.… Look up ODI 11209982 at NHTSA ↗ ODI 11423716 This is the second time we have had this issue with our van. The first time was May 25, 2019. On June 4, 2021, my wife was driving down the highway with our two kids and as she began to exit toward the off ramp, several alarms and warning appeared on the driver’s dashboard including 'SERVICE HYBRID SYSTEM', a red wrench with a lightning bolt through it, the orange engine warning light, and a message appeared saying 'SHIFT VEHICLE TO PARK'. The van stalled and when my wife pressed the accelerator, nothing happened. She was able to coast down … Look up ODI 11423716 at NHTSA ↗ ODI 11423721 This is the third and fourth time we have had this issue with our van. The previous two times were on May 25, 2019 and June 4, 2021. In this incident, my wife was driving our van with our two kids and I down Northwest Highway in Arlington Heights, IL. We were going about 35 miles per hour when several alarms and warnings appeared on the driver’s dashboard including 'SERVICE HYBRID SYSTEM', a red wrench with a red lightning bolt through it, the orange engine warning light, and red battery warning icon, and a message appeared saying 'SHIFT VEHICL… Look up ODI 11423721 at NHTSA ↗	1 ODI 11169945 · 680 mi THIS MORNING MY 2018 HYBRID LIMITED WAS DEAD. I PURCHASED IT NEW THREE WEEKS AGO. IT HAD BEEN PLUGGED IN OVERNIGHT USING THE 110 CHARGER THAT CAME WITH THE VAN. IT WOULD NOT START, AND BRIEFLY FLASHED SOME KIND OF SERVICE NEEDED WARNING ON THE SCREEN. THEN THE SCREEN TURNED OFF AND THE VEHICLE REPEATEDLY MADE A CLICKING SOUND. THE VAN WAS COMPLETELY UNRESPONSIVE. I NOTICED THE WINDSHIELD WIPERS WERE EVER SO SLOWLY IN MOTION BACK AND FORTH. I CHECKED THE SWITCH BUT THE WIPER WAS SET TO THE 'OFF' POSITION. NONE OF THE WIPER CONTROLS WOULD … Look up ODI 11169945 at NHTSA ↗
Vehicle Speed Control	12 ODI 11113223 · 3,700 mi WHILE DRIVING ON A HIGHWAY WITH A SPEED LIMIT OF 70 MPH, A WARNING LIGHT CAME ON THAT THE BATTERY WAS CONDITIONING. I WAS THEN LIMITED TO 45 MPH WITH VERY LITTLE ACCELERATION, AND THE A/C STOPPED WORKING. THIS WAS REPAIRED, BUT HAPPENED AGAIN THREE WEEKS LATER WHEN ABOUT TO MERGE ONTO ANOTHER HIGHWAY WITH A 55 MPH SPEED LIMIT. Look up ODI 11113223 at NHTSA ↗ ODI 11132797 · 12,350 mi WAS DRIVING THE VEHICLE AT 70MPH ON THE FREEWAY. A "THUNK" SOUND OCCURRED AND THE CAR BEGAN DECELERATING RAPIDLY DESPITE PRESSING DOWN ON THE GAS PEDAL. CHECK ENGINE LIGHT TURNED ON AND THE CAR CONTINUED TO DECELERATE. CABIN FILLED WITH A SMALL AMOUNT OF SMOKE. CAME TO A COMPLETE STOP AND THE CAR WOULD NO LONGER ACCELERATE AT ALL. TURNED THE CAR OFF AND THEN ON TO GET IT THE FINAL 100 FEET TO A GAS STATION. PARKED AND THE CAR SMELLED LIKE SMOKE/BURNING IN THE CABIN AND THE ENGINE COMPARTMENT. TURNED OFF THE VEHICLE UNTIL A TOW TRUCK ARRIV… Look up ODI 11132797 at NHTSA ↗ ODI 11173350 · 5,606 mi WHILE DRIVING ON THE HIGHWAY GOING 70 GOING HOME AFTER WORK THE VEHICLE SUDDENLY LOST ALL ABILITY TO ACCELERATE. I STILL HAD POWER, BUT THE DASH TOLD ME TO PRESS THE BREAK TO START THE CAR. I MANAGED TO COAST OFF THE BRIDGE I WAS ON THANKFULLY AND PULLED OFF THE SIDE OF THE ROAD. THE CAR WAS STUCK IN PARK. I TRIED TURNING IT OFF BUT IT WOULD ONLY SHUT OFF FOR 2 SECONDS AND IMMEDIATELY TURN BACK ON WITH THE SAME PROBLEM. THE VEHICLE WAS IMMOBILIZED IN PARK AND WOULD NOT SHUT OFF. THE ENGINE LIGHT STAYED ON THE WHOLE TIME. I HAD TO CALL A TOW TO… Look up ODI 11173350 at NHTSA ↗	18 ODI 11123289 · 3,500 mi MY BRAND NEW 2018 CHRYSLER PACIFICA HYBRID WHICH I GOT ON JULY 4TH 2018 SHUTS OFF LAST WEEK ON A HIGHWAY WHILE I WAS DRIVING FROM RALEIGH TO CHARLOTTE ABOUT 70 MILES/HR. WITH LOT OF DIFFICULTY WE WERE ABLE TO PULL OVER. I STOPPED THE CAR AND RESTARTED THE CAR, THE CAR BEHAVED NORMAL BUT WITH MALFUNCTION INDICATOR IN MY DASH. DEALER IS SAYING THERE WAS BUGGY SOFTWARE INSTALLED ON JULY 3RD 2018 AS A PART OF SOME U73 RECALL. OUR FAMILY IS VERY SCARED TO SIT IN THE CAR AGAIN. THEY ARE SAYING 2 PARTS DAMAGED IN CAR DUE TO THE BUGGY SOFTWARE PATCH A… Look up ODI 11123289 at NHTSA ↗ ODI 11132797 · 12,350 mi WAS DRIVING THE VEHICLE AT 70MPH ON THE FREEWAY. A "THUNK" SOUND OCCURRED AND THE CAR BEGAN DECELERATING RAPIDLY DESPITE PRESSING DOWN ON THE GAS PEDAL. CHECK ENGINE LIGHT TURNED ON AND THE CAR CONTINUED TO DECELERATE. CABIN FILLED WITH A SMALL AMOUNT OF SMOKE. CAME TO A COMPLETE STOP AND THE CAR WOULD NO LONGER ACCELERATE AT ALL. TURNED THE CAR OFF AND THEN ON TO GET IT THE FINAL 100 FEET TO A GAS STATION. PARKED AND THE CAR SMELLED LIKE SMOKE/BURNING IN THE CABIN AND THE ENGINE COMPARTMENT. TURNED OFF THE VEHICLE UNTIL A TOW TRUCK ARRIV… Look up ODI 11132797 at NHTSA ↗ ODI 11171316 · 8,500 mi WE TOOK OUR CAR IN FOR RECALL U73 ON SATURDAY MORNING. IT TOOK ABOUT AN HOUR AND HAD NO ISSUES THAT DAY OR THE NEXT DAY. ON MONDAY MORNING, THE CHECK ENGINE LIGHT CAME ON, AND THE TURTLE ICON APPEARED. WE WERE ON A CITY STREET IN MOTION. WE NEEDED TO "LIMP" HOME - NO MORE THAN 15MPH. WE BROUGHT IT TO THE DEALER (SAFFORD, SPRINGFIELD, VA) AND THEY SUPPOSEDLY FIXED IT. THEY SAID IT WAS AN ISSUE WITH THE U73 UPDATE, AND THEY CLEARED SOME CODES AND IT SHOULDN'T HAPPEN AGAIN. TUESDAY MORNING, MORE LIGHTS COME ON IN THE CAR, TALKING ABOUT AIR … Look up ODI 11171316 at NHTSA ↗	8 ODI 11113223 · 3,700 mi WHILE DRIVING ON A HIGHWAY WITH A SPEED LIMIT OF 70 MPH, A WARNING LIGHT CAME ON THAT THE BATTERY WAS CONDITIONING. I WAS THEN LIMITED TO 45 MPH WITH VERY LITTLE ACCELERATION, AND THE A/C STOPPED WORKING. THIS WAS REPAIRED, BUT HAPPENED AGAIN THREE WEEKS LATER WHEN ABOUT TO MERGE ONTO ANOTHER HIGHWAY WITH A 55 MPH SPEED LIMIT. Look up ODI 11113223 at NHTSA ↗ ODI 11427310 Picked up Vehicle from Bayside Chrysler Dodge Jeep Ram of Annapolis after we were told the problems were addressed. After driving about 50 miles home parking than driving the Van again about 5 miles, In the center lane of the road driving about 45 mph the van said "Shift to P to start". The van wouldn't accelerate forcing my wife to drift to the shoulder of the road. The van was turned off and attempted to turn back on, but the Van would not turn completely on to drive. After about five minutes the van was able to be restarted and turned on. Th… Look up ODI 11427310 at NHTSA ↗ ODI 11492684 All of a sudden while driving 40 miles per hour, “service charging system” warning showed up on dash, asked to put car in park and unable to accelerate. Car stopped working in the middle of a busy road, unable to be restarted for 10 min. Look up ODI 11492684 at NHTSA ↗	1 ODI 11645107 · 52,000 mi The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at various speeds in Hybrid Mode, the vehicle occasionally failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated that the vehicle failed to maintain speed, and gradually decelerated while the accelerator pedal was being depressed. No warning light was illuminated. The contact stated that the vehicle was previously repaired several times by the local dealer. The vehicle was taken to a local dealer and remaine… Look up ODI 11645107 at NHTSA ↗	7 ODI 11171316 · 8,500 mi WE TOOK OUR CAR IN FOR RECALL U73 ON SATURDAY MORNING. IT TOOK ABOUT AN HOUR AND HAD NO ISSUES THAT DAY OR THE NEXT DAY. ON MONDAY MORNING, THE CHECK ENGINE LIGHT CAME ON, AND THE TURTLE ICON APPEARED. WE WERE ON A CITY STREET IN MOTION. WE NEEDED TO "LIMP" HOME - NO MORE THAN 15MPH. WE BROUGHT IT TO THE DEALER (SAFFORD, SPRINGFIELD, VA) AND THEY SUPPOSEDLY FIXED IT. THEY SAID IT WAS AN ISSUE WITH THE U73 UPDATE, AND THEY CLEARED SOME CODES AND IT SHOULDN'T HAPPEN AGAIN. TUESDAY MORNING, MORE LIGHTS COME ON IN THE CAR, TALKING ABOUT AIR … Look up ODI 11171316 at NHTSA ↗ ODI 11648682 I was traveling at south bound on TOLL 130 going 80MPH (which is the speed limit on that road) when my Pacifica immediately slowed down and my accelerator gave out. In addition to my dash flashing that the cruise control was no longer available, but the van also said "Service Charging System" and "Shift to P to Start", the engine light and batter light both came on. I am sure that I almost died as I was in the middle lane and cars were whipping around me since I had slowed down so much, there was an 18 wheeler behind me and one of my righthand … Look up ODI 11648682 at NHTSA ↗ ODI 11244431 · 660 mi PACIFICA HYBRID, TWO INCIDENTS: FIRST WAS ON FREEWAY, FAST LANE, DRIVING NORMALLY WITH ACTIVE CRUISE CONTROL. THE CAR SUDDENLY SHUT DOWN ALL ACCELERATION AND SLOWED. I WAS ABLE TO PRESS THE BRAKE AND STOP. THE FRONT CONSOLE LIT UP WITH MANY WARNINGS INCLUDING THE FRONTAL COLLISION WARNINGS. I WAS NOT CLOSE TO CAR IN FRONT OF ME BUT A MOTORCYCLE HAD SPLIT LANE PASSED ME VERY CLOSELY AND CUT IN. I HAD TO POWER OFF MY CAR AND START IT TWICE BEFORE IT WOULD GO FORWARD. I TOOK CAR FOR SERVICE, CHRYSLER DEALER FOUND NOTHING WRONG, REPLACED A COMPUTE… Look up ODI 11244431 at NHTSA ↗	8 ODI 11209982 · 7,000 mi I WAS DRIVING THE VEHICLE WITH MY FAMILY. WE HAD ALREADY USED UP THE CHARGE FOR THE ELECTRIC ENGINE AND THE VEHICLE WAS OPERATING IN THE HYBRID ENGINE. I HAD THE ADAPTIVE CRUISE CONTROL SET AT 72 MPH AND I ACCELERATED TO 75 MPH TO CHANGE LANES TO THE RIGHT. AS I ACCELERATED, SEVERAL ALARMS AND WARNINGS APPEARED ON THE DRIVER'S DASHBOARD. THEY INCLUDED 'SERVICE HYBRID SYSTEM', A RED WRENCH WITH A RED LIGHTING BOLT THROUGH IT AND THE ORANGE ENGINE AND BATTERY ICONS. AFTER THE ALARMS SOUNDED, A MESSAGE APPEARED SAYING 'SHIFT VEHICLE TO PARK'.… Look up ODI 11209982 at NHTSA ↗ ODI 11423716 This is the second time we have had this issue with our van. The first time was May 25, 2019. On June 4, 2021, my wife was driving down the highway with our two kids and as she began to exit toward the off ramp, several alarms and warning appeared on the driver’s dashboard including 'SERVICE HYBRID SYSTEM', a red wrench with a lightning bolt through it, the orange engine warning light, and a message appeared saying 'SHIFT VEHICLE TO PARK'. The van stalled and when my wife pressed the accelerator, nothing happened. She was able to coast down … Look up ODI 11423716 at NHTSA ↗ ODI 11423721 This is the third and fourth time we have had this issue with our van. The previous two times were on May 25, 2019 and June 4, 2021. In this incident, my wife was driving our van with our two kids and I down Northwest Highway in Arlington Heights, IL. We were going about 35 miles per hour when several alarms and warnings appeared on the driver’s dashboard including 'SERVICE HYBRID SYSTEM', a red wrench with a red lightning bolt through it, the orange engine warning light, and red battery warning icon, and a message appeared saying 'SHIFT VEHICL… Look up ODI 11423721 at NHTSA ↗	—	1 ODI 11173350 · 5,606 mi WHILE DRIVING ON THE HIGHWAY GOING 70 GOING HOME AFTER WORK THE VEHICLE SUDDENLY LOST ALL ABILITY TO ACCELERATE. I STILL HAD POWER, BUT THE DASH TOLD ME TO PRESS THE BREAK TO START THE CAR. I MANAGED TO COAST OFF THE BRIDGE I WAS ON THANKFULLY AND PULLED OFF THE SIDE OF THE ROAD. THE CAR WAS STUCK IN PARK. I TRIED TURNING IT OFF BUT IT WOULD ONLY SHUT OFF FOR 2 SECONDS AND IMMEDIATELY TURN BACK ON WITH THE SAME PROBLEM. THE VEHICLE WAS IMMOBILIZED IN PARK AND WOULD NOT SHUT OFF. THE ENGINE LIGHT STAYED ON THE WHOLE TIME. I HAD TO CALL A TOW TO… Look up ODI 11173350 at NHTSA ↗
Service Brakes	5 ODI 11169945 · 680 mi THIS MORNING MY 2018 HYBRID LIMITED WAS DEAD. I PURCHASED IT NEW THREE WEEKS AGO. IT HAD BEEN PLUGGED IN OVERNIGHT USING THE 110 CHARGER THAT CAME WITH THE VAN. IT WOULD NOT START, AND BRIEFLY FLASHED SOME KIND OF SERVICE NEEDED WARNING ON THE SCREEN. THEN THE SCREEN TURNED OFF AND THE VEHICLE REPEATEDLY MADE A CLICKING SOUND. THE VAN WAS COMPLETELY UNRESPONSIVE. I NOTICED THE WINDSHIELD WIPERS WERE EVER SO SLOWLY IN MOTION BACK AND FORTH. I CHECKED THE SWITCH BUT THE WIPER WAS SET TO THE 'OFF' POSITION. NONE OF THE WIPER CONTROLS WOULD … Look up ODI 11169945 at NHTSA ↗ ODI 11173350 · 5,606 mi WHILE DRIVING ON THE HIGHWAY GOING 70 GOING HOME AFTER WORK THE VEHICLE SUDDENLY LOST ALL ABILITY TO ACCELERATE. I STILL HAD POWER, BUT THE DASH TOLD ME TO PRESS THE BREAK TO START THE CAR. I MANAGED TO COAST OFF THE BRIDGE I WAS ON THANKFULLY AND PULLED OFF THE SIDE OF THE ROAD. THE CAR WAS STUCK IN PARK. I TRIED TURNING IT OFF BUT IT WOULD ONLY SHUT OFF FOR 2 SECONDS AND IMMEDIATELY TURN BACK ON WITH THE SAME PROBLEM. THE VEHICLE WAS IMMOBILIZED IN PARK AND WOULD NOT SHUT OFF. THE ENGINE LIGHT STAYED ON THE WHOLE TIME. I HAD TO CALL A TOW TO… Look up ODI 11173350 at NHTSA ↗ ODI 11173732 · 950 mi TWO WEEKS AFTER PURCHASING THIS VEHICLE, IT STARTED HAVING NUMEROUS ELECTRICAL ISSUES. FINALLY ON A FRIDAY, THE CHECK ENGINE LIGHT CAME ON. CALLED TH DEALERSHIP AND THEY SAID TO BRING IT IN THE NEXT WEEK. WENT TO WORK. (BATTERY HAS BEEN FULLY CHARGED) CAME OUT OF WORK AND VEHICLE WOULD NOT START. THEN IT STARTED GOING CRAZY. WIPERS GOING. LIGHTS FLASHING. DOES WOULDN'T OPEN. ALL WITHOUT CAR BEING TURNED ON. CALLED THE DEALERSHIP AND THEY GAVE ME A LOANER AND TOWED THE CAR TO THEIR LOT. THE NEXT MORNING I RECEIVED A CALL THAT THE VEHICLE HAD ROL… Look up ODI 11173732 at NHTSA ↗	6 ODI 11055518 · 2,000 mi THE CAR HAD BEEN OPERATING NORMALLY WHILE DRIVING FOR ABOUT 15 MINUTES WHEN WE REALIZED WE MISSED A TURN AND DECIDED TO TURN AROUND USING A DRIVEWAY. THE CAR WAS NEVER SWITCHED OUT OF DRIVE. AFTER TURNING AROUND WE STARTED ACCELERATING TO CROSS THE TWO LANE ROAD AND THEN ALL MOTIVE POWER CUT OUT, WE LOST POWER STEERING AND COULD NOT OPERATE THE GEAR SHIFTER. THE VEHICLE STALLED, DANGEROUSLY BLOCKING BOTH LANES OF TRAFFIC WITH THREE CHILDREN AND TWO ADULTS INSIDE. WE GOT EVERYONE OUT OF THE VEHICLE AND OFF OF THE ROAD. A FEW MINUTES LATER AFTER … Look up ODI 11055518 at NHTSA ↗ ODI 11055519 · 1,300 mi CAR WAS POWERED ON, PUT IN REVERSE AND WE BEGAN BACKING DOWN A STEEP DRIVEWAY. PART OF THE WAY DOWN THE MOTIVE POWER CUT OUT, WE LOST POWER STEERING AND POWER BRAKES AND COULD NOT OPERATE THE GEAR SHIFTER. WE COULD NOT GET THE VEHICLE TO RESTART ON THE HILL BUT WERE ABLE TO ROLL DOWN TO THE BOTTOM. ONCE AT THE BOTTOM WE WERE ABLE TO RESTART THE VEHICLE NORMALLY. Look up ODI 11055519 at NHTSA ↗ ODI 11132868 · 250 mi BRAND NEW, 5 DAY OLD HYBRID PACIFICA WITH 250 MILES STALLED OUT WHILE SLOWING DOWN TO COMPLETE A 3 POINT TURN ON A TWO LANE ROAD. PRIOR TO STALL BRAKES WERE 'MUSHY' AND NOT AS REAPONSIVE, HOWEVER DURING THE TURN BREAKS FAILED COMPLETELY, AND POWER STEERING WENT OUT. FORCED TO SLAM ON BREAKS WHILE FORCING STEERING WHEEL TO COMPLETE TURN. INITIALLY THOUGHT EMERGENCY BREAKING ENGAGED TO STOP CAR THAT WAS NOW HEADED TOWARDS A CURB AND PEDESTRIANS BUT MORE LIKELY HIT THE CURB CAUSING THE CAR TO STOP HARD. CAR REMAINED PURPENDICULAR TO ONCOMING TRAFF… Look up ODI 11132868 at NHTSA ↗	6 ODI 11055518 · 2,000 mi THE CAR HAD BEEN OPERATING NORMALLY WHILE DRIVING FOR ABOUT 15 MINUTES WHEN WE REALIZED WE MISSED A TURN AND DECIDED TO TURN AROUND USING A DRIVEWAY. THE CAR WAS NEVER SWITCHED OUT OF DRIVE. AFTER TURNING AROUND WE STARTED ACCELERATING TO CROSS THE TWO LANE ROAD AND THEN ALL MOTIVE POWER CUT OUT, WE LOST POWER STEERING AND COULD NOT OPERATE THE GEAR SHIFTER. THE VEHICLE STALLED, DANGEROUSLY BLOCKING BOTH LANES OF TRAFFIC WITH THREE CHILDREN AND TWO ADULTS INSIDE. WE GOT EVERYONE OUT OF THE VEHICLE AND OFF OF THE ROAD. A FEW MINUTES LATER AFTER … Look up ODI 11055518 at NHTSA ↗ ODI 11055519 · 1,300 mi CAR WAS POWERED ON, PUT IN REVERSE AND WE BEGAN BACKING DOWN A STEEP DRIVEWAY. PART OF THE WAY DOWN THE MOTIVE POWER CUT OUT, WE LOST POWER STEERING AND POWER BRAKES AND COULD NOT OPERATE THE GEAR SHIFTER. WE COULD NOT GET THE VEHICLE TO RESTART ON THE HILL BUT WERE ABLE TO ROLL DOWN TO THE BOTTOM. ONCE AT THE BOTTOM WE WERE ABLE TO RESTART THE VEHICLE NORMALLY. Look up ODI 11055519 at NHTSA ↗ ODI 11255840 · 730 mi TL* THE CONTACT OWNS A 2019 CHRYSLER PACIFICA HYBRID. WHILE DRIVING 73 MPH, THE "STOP SAFELY, THE VEHICLE WILL SHUT OFF SOON" WARNING MESSAGE APPEARED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD BEFORE THE IGNITION TURNED OFF. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO JIMMY BRITT CHEVROLET BUICK GMC (LOCATED AT 1011 TOWN CREEK BLVD, GREENSBORO, GA 30642, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE AND TRANSMISSION NEEDED TO BE REPLACED. THERE WERE ALSO 113 ERROR CODES. THE VEHICLE WAS NOT REPAIRED.… Look up ODI 11255840 at NHTSA ↗	0	2 ODI 11443836 I was travelling on I-95. My 2020 Chrysler Pacifica Hybrid completely shut down while driving at 65-70 mph. A Service Charging System message flashed on the dash. The van decelerated and another message "put in park to start" flashed. All of this was while I was driving on the interstate. I was able to brake to a stop on the shoulder and turn on the hazards. I was NOT able to turn off the car. The gears would not move. I could not put it in Park. After 20 minutes I was able to put it into park and turn it off. I restarted the van, but the same… Look up ODI 11443836 at NHTSA ↗ ODI 11552346 On Aug 26th, 2023, I was driving on NJ turnpike. under the speed limit of 65 mph. I was raining a bit and rain intensity picked up. I had both my hand on steering wheel. As I tap on the brakes a little bit to further slow down my vehicle, the brakes got locked and the vehicle started spinning and the went into the ditch divider between lanes. Fortunately nobody was hurt in the vehicle. It was a rental vehicle and I was driving it from 12th of August. I had driven that vehicle for about 12 days and I recollect that braking of that vehicle w… Look up ODI 11552346 at NHTSA ↗	1 ODI 11169945 · 680 mi THIS MORNING MY 2018 HYBRID LIMITED WAS DEAD. I PURCHASED IT NEW THREE WEEKS AGO. IT HAD BEEN PLUGGED IN OVERNIGHT USING THE 110 CHARGER THAT CAME WITH THE VAN. IT WOULD NOT START, AND BRIEFLY FLASHED SOME KIND OF SERVICE NEEDED WARNING ON THE SCREEN. THEN THE SCREEN TURNED OFF AND THE VEHICLE REPEATEDLY MADE A CLICKING SOUND. THE VAN WAS COMPLETELY UNRESPONSIVE. I NOTICED THE WINDSHIELD WIPERS WERE EVER SO SLOWLY IN MOTION BACK AND FORTH. I CHECKED THE SWITCH BUT THE WIPER WAS SET TO THE 'OFF' POSITION. NONE OF THE WIPER CONTROLS WOULD … Look up ODI 11169945 at NHTSA ↗	1 ODI 11173350 · 5,606 mi WHILE DRIVING ON THE HIGHWAY GOING 70 GOING HOME AFTER WORK THE VEHICLE SUDDENLY LOST ALL ABILITY TO ACCELERATE. I STILL HAD POWER, BUT THE DASH TOLD ME TO PRESS THE BREAK TO START THE CAR. I MANAGED TO COAST OFF THE BRIDGE I WAS ON THANKFULLY AND PULLED OFF THE SIDE OF THE ROAD. THE CAR WAS STUCK IN PARK. I TRIED TURNING IT OFF BUT IT WOULD ONLY SHUT OFF FOR 2 SECONDS AND IMMEDIATELY TURN BACK ON WITH THE SAME PROBLEM. THE VEHICLE WAS IMMOBILIZED IN PARK AND WOULD NOT SHUT OFF. THE ENGINE LIGHT STAYED ON THE WHOLE TIME. I HAD TO CALL A TOW TO… Look up ODI 11173350 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

6 patterns with matching reports.

Warning lights and dashboard alerts

154 mentions · 25.1% of complaints

Median mileage: 22,478 mi (66 usable records).

ODI 11195021 · 26,995 mi

WHILE DRIVING TO WORK IN THE MORNING ON 19-FEB-2019, THE MIL CHECK ENGINE LAMP ILLUMINATED AS WELL AS THE "RED TURTLE" LIMP MODE INDICATOR AND A DASHBOARD MESSAGE STATING "VEHICLE SPEED MAY BE LIMITED." THIS HAPPENED WHILE DRIVING ON LOCAL SURFACE STREETS ABOUT ONE MILE FROM MY PLACE OF WORK. I HAD JUST TURNED OFF A 45 MPH MAIN STREET ONTO A 35 MPH SIDE STREET. THE GAS ENGINE IN MY PHEV HYBRID VEHICLE STOPPED WORKING BUT COULD STILL OPERATE AT NORMAL SPEED IN ALL-ELECTRIC MODE. I GOT TO WORK AND PLUGGED MY PHEV VAN INTO A CHARGEPOINT EVSE TO RE…

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ODI 11232530 · 15,481 mi

THE MOST RECENT OCCURRENCE- OF MANY- WHERE THE VEHICLE NOT OPERATING AS IT WAS SHIFTED TO/ NOT STAYING ON/OR TURNING OFF WHEN THE IGNITION BUTTON IS PRESSED IS AS FOLLOWS. IN A (FLAT) PARKING LOT THE VAN WAS PARKED AND TURNED OFF> THE BRAKE WAS PRESSED> THE IGNITION BUTTON WAS PRESSED TO TURN THE VAN TO 'ON' AND THE WORD 'RUN' WAS ILLUMINATED- IT WAS RUNNING IN FULL ELECTRIC MODE WITH A BATTERY OF ~85% > THE SHIFT KNOB WAS TURNED FROM P TO R> THE VAN WAS REVERSED OUT OF A PARKING SPOT > THE BRAKE WAS PRESSED AND THE SHIFT KNOB WAS SPUN TO D >…

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ODI 11447482

Our Pacifica plug-in hybrid intermittently wouldn't start beginning in October, 2021, each time displaying a "Service Charging System" message and Check Engine light. In one case, it was on and would not shift into Park, and we got stuck ~30 miles from home, with kids, and had to arrange for pick up and transportation. After many attempts, we were able to start it and drove it to a dealership in Plymouth, MI on November 15th. It has been there since; the dealership wanted to replace the high voltage (hybrid) battery under warranty. Chrysl…

Look up ODI 11447482 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

104 mentions · 16.9% of complaints

Median mileage: 16,620 mi (46 usable records).

ODI 10983848 · 270 mi

Look up ODI 10983848 at NHTSA ↗

ODI 10994562 · 1,300 mi

Look up ODI 10994562 at NHTSA ↗

ODI 11055518 · 2,000 mi

Look up ODI 11055518 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

22 mentions · 3.6% of complaints

Median mileage: 2,000 mi (9 usable records).

ODI 11055518 · 2,000 mi

Look up ODI 11055518 at NHTSA ↗

ODI 11055519 · 1,300 mi

CAR WAS POWERED ON, PUT IN REVERSE AND WE BEGAN BACKING DOWN A STEEP DRIVEWAY. PART OF THE WAY DOWN THE MOTIVE POWER CUT OUT, WE LOST POWER STEERING AND POWER BRAKES AND COULD NOT OPERATE THE GEAR SHIFTER. WE COULD NOT GET THE VEHICLE TO RESTART ON THE HILL BUT WERE ABLE TO ROLL DOWN TO THE BOTTOM. ONCE AT THE BOTTOM WE WERE ABLE TO RESTART THE VEHICLE NORMALLY.

Look up ODI 11055519 at NHTSA ↗

ODI 11235056 · 30,689 mi

ON THREE SEPERATE OCCASIONS OVER THE PAST FIVE MONTHS, I HAVE ENCOUNTERED THE SAME ISSUE. WHILE DRIVING BETWEEN 75-80MPH ON THE HIGHWAY WITH 32-44% LIFE ON THE HYBRID BATTERY, THE VEHICLE HAS SHUT OFF THE ENGINE. A MESSAGE COMES UP ON THE CLUSTER THAT I MUST PUT THE VEHICLE IN PARK TO DRIVE. THE ACCELERATOR DOES NOTHING AND POWER STEERING IS LOST. I MUST COAST OFF THE HIGHWAY. ONCE PARKED, THE VEHICLE IS IN A STATE THAT CANNOT BE TURNED ON/OFF. THE VEHICLE START BUTTON SHOWS THAT THE VEHICLE IS ON, BUT THE ENGINE IS STILL OFF. ALL OTHER …

Look up ODI 11235056 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

13 mentions · 2.1% of complaints

Median mileage: 2,725 mi (4 usable records).

ODI 11169945 · 680 mi

THIS MORNING MY 2018 HYBRID LIMITED WAS DEAD. I PURCHASED IT NEW THREE WEEKS AGO. IT HAD BEEN PLUGGED IN OVERNIGHT USING THE 110 CHARGER THAT CAME WITH THE VAN. IT WOULD NOT START, AND BRIEFLY FLASHED SOME KIND OF SERVICE NEEDED WARNING ON THE SCREEN. THEN THE SCREEN TURNED OFF AND THE VEHICLE REPEATEDLY MADE A CLICKING SOUND. THE VAN WAS COMPLETELY UNRESPONSIVE. I NOTICED THE WINDSHIELD WIPERS WERE EVER SO SLOWLY IN MOTION BACK AND FORTH. I CHECKED THE SWITCH BUT THE WIPER WAS SET TO THE 'OFF' POSITION. NONE OF THE WIPER CONTROLS WOULD …

Look up ODI 11169945 at NHTSA ↗

ODI 11173732 · 950 mi

TWO WEEKS AFTER PURCHASING THIS VEHICLE, IT STARTED HAVING NUMEROUS ELECTRICAL ISSUES. FINALLY ON A FRIDAY, THE CHECK ENGINE LIGHT CAME ON. CALLED TH DEALERSHIP AND THEY SAID TO BRING IT IN THE NEXT WEEK. WENT TO WORK. (BATTERY HAS BEEN FULLY CHARGED) CAME OUT OF WORK AND VEHICLE WOULD NOT START. THEN IT STARTED GOING CRAZY. WIPERS GOING. LIGHTS FLASHING. DOES WOULDN'T OPEN. ALL WITHOUT CAR BEING TURNED ON. CALLED THE DEALERSHIP AND THEY GAVE ME A LOANER AND TOWED THE CAR TO THEIR LOT. THE NEXT MORNING I RECEIVED A CALL THAT THE VEHICLE HAD ROL…

Look up ODI 11173732 at NHTSA ↗

ODI 11253240 · 4,500 mi

ON AUGUST 7, WHILE I WAS DRIVING ON A STATE HIGHWAY, AROUND 30 MPH, MY VAN SUDDENLY STOPPED AND WOULD NOT START AGAIN. I WAS STUCK IN THE MIDDLE OF THE ROAD FOR ABOUT 5 MINUTES WHILE THE CAR MADE NOISES AND THE CHECK ENGINE LIGHTS AND OTHER DASHBOARD WARNINGS FLASHED. AFTER A FEW MINUTES I WAS ABLE TO RESTART MY CAR TO MOVE IT TO A SAFE LOCATION. MY "MICROMECHANIC" ENGINE LIGHT READER GAVE ME CODES U0401 AND U0100, LOST COMMUNICATION WITH ECM/PCM AND INVALID DATA RECEIVED FROM ECM/PCM- AND SAID THE CAR WAS UNSAFE TO DRIVE. I HAD IT TOWED TO TH…

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Matching rule

Brake response concerns

9 mentions · 1.5% of complaints

Median mileage: 15,600 mi (8 usable records).

ODI 11127892 · 100 mi

THE CHRYSLER PACIFICA HYBRID HAS 2 PWM SIGNALS GOING FROM THE BRAKE PEDAL TO THE ABS MODULE USED FOR BRAKING. EACH OF THESE CARRIES A PWM SIGNAL. THE REASON THERE ARE 2 IS MOST LIKELY FOR REDUNDANCY. HOWEVER I NOTICED THAT IF ONE SIGNAL GOES BAD, THE BRAKE'S ASSIST FAULTS AND YOU ALMOST LOSE BRAKES COMPLETELY. IT MEANS THERE IS NO REDUNDANCY ON THE BRAKE SIGNAL AS WAS ORIGINALLY INTENDED. OVER TIME, WHEN THE BRAKE PEDAL'S PWM SIGNAL GENERATOR GOES BAD, YOU SUDDENLY LOSE BRAKING CAPABILITY. THIS CAN BE AT ANY TIME WITHOUT NOTICE.

Look up ODI 11127892 at NHTSA ↗

ODI 11307889 · 3,200 mi

WHILE BACKING OUT OF MY DRIVEWAY I APPLIED POWER AND THE VEHICLE SEEMED TO ACCELERATE RAPIDLY REARWARD ...I STOMPED ON THE BRAKE PEDAL WITH MY LEFT FOOT BUT THE BRAKE WAS UNABLE TO SLOW OR STOP THE CAR. THE CAR SPED ACROSS 4 LANES OF TRAFFIC BACKWARDS BARELY MISSING ON COMING CARS AND WENT ABOUT 150 TO 200 FEET DOWN OPPOSITE TRAFFIC LANES BACKWARDS VERY FAST. IT FINALLY STOPPED FACING ON COMING TRAFFIC AND THEY ALLOWED ME TO SLOWLY TO COME AGAINST THEM AND TURN INTO A DRIVEWAY OFF THE STREET. I NARROWLY MISSED OTHER CARS ON THE STREET AS IT …

Look up ODI 11307889 at NHTSA ↗

ODI 11244431 · 660 mi

PACIFICA HYBRID, TWO INCIDENTS: FIRST WAS ON FREEWAY, FAST LANE, DRIVING NORMALLY WITH ACTIVE CRUISE CONTROL. THE CAR SUDDENLY SHUT DOWN ALL ACCELERATION AND SLOWED. I WAS ABLE TO PRESS THE BRAKE AND STOP. THE FRONT CONSOLE LIT UP WITH MANY WARNINGS INCLUDING THE FRONTAL COLLISION WARNINGS. I WAS NOT CLOSE TO CAR IN FRONT OF ME BUT A MOTORCYCLE HAD SPLIT LANE PASSED ME VERY CLOSELY AND CUT IN. I HAD TO POWER OFF MY CAR AND START IT TWICE BEFORE IT WOULD GO FORWARD. I TOOK CAR FOR SERVICE, CHRYSLER DEALER FOUND NOTHING WRONG, REPLACED A COMPUTE…

Look up ODI 11244431 at NHTSA ↗

Matching rule

Hard or delayed shifting

4 mentions · 0.7% of complaints

Median mileage: 11,000 mi (1 usable records).

ODI 11493520

We recently took our Hybrid Chrysler Pacifica to the dealer and they mentioned that there are multiple engine and transmission mounts that need to be replaced in addition to the entire transmission. I reported to them over the years that the vehicle stutters up steep hills (>13.5 degrees). The electric motor produces too much torque, lurches forward, then cuts off and repeats the process. In doing so the electric drivetrain motor is twisting the vehicle apart. It is certainly a safety issue. If we get it fixed, it will certainly happen aga…

Look up ODI 11493520 at NHTSA ↗

ODI 11121677 · 11,000 mi

INCIDENT #1 (7/17/2018) - WHILE BREAKING TOWARDS A TRAFFIC LIGHT THAT TURNED FROM RED TO GREEN, I ATTEMPTED TO ACCELERATE BUT HEARD A LOUD POPPING NOISE, FELT THE VAN LURCH, AND IMMEDIATELY LOST ALL POWER TO THE VEHICLE. NUMEROUS WARNING LIGHTS APPEARED ON THE DASHBOARD INCLUDING ENGINE LIGHT & POWER/HYBRID PLUG-IN FAILURE. I WAS ABLE TO STEER TO THE SIDE OF THE ROAD AND BREAK TO A STOP, AND RESTART 1-2 MINUTES LATER. BROUGHT TO CHRYSLER DEALER ON 7/20 AND WAS TOLD ON 7/21 UPON PICKUP THAT THE ISSUE HAD BEEN RECTIFIED VIA SOFTWARE UPDATE. I…

Look up ODI 11121677 at NHTSA ↗

ODI 11496719

On Dec 5th, as I was driving downhill on Hwy 54 in Peachtree City, GA, the van jerked, made a beeping noise, and the dash lit up. The van had completely shut off. It said "service charging system" and "shift to park". I was able to get the van off the roadway and into a parking lot by coasting. Despite turning it off, it kept turning back on with the ac on full blast. It finally stopped turning back on after I opened the driver door and left it open. It restarted and my husband drove it home. I called Chrysler when I got home. They said to cal…

Look up ODI 11496719 at NHTSA ↗

Matching rule