Auto Recall Watch
U.S. public vehicle records

2004 Chrysler PACIFICA problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

896 owner complaints analyzed

2 distinct recall campaigns

96,000 mi median reported failure mileage

Scope: 2004 model year. Data updated: . 751 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 141 of 896 complaints (15.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation9410.5%
Braking behavior677.5%
Transmission and shifting667.4%
Electrical and battery issues515.7%
Steering behavior515.7%
Fuel system concerns384.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
141
Structure:Body
129
Suspension
114
Electrical System
87
Structure:Frame And Members
80
Engine And Engine Cooling
78
Structure:Frame And Members:Underbody Shields
58
Structure
56
Component breakdown data
CategoryCount
Engine141
Structure:Body129
Suspension114
Electrical System87
Structure:Frame And Members80
Engine And Engine Cooling78
Structure:Frame And Members:Underbody Shields58
Structure56

Engine: 141; Structure:Body: 129; Suspension: 114; Electrical System: 87; Structure:Frame And Members: 80; Engine And Engine Cooling: 78; Structure:Frame And Members:Underbody Shields: 58; Structure: 56

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
82
25,000 to 49,999
70
50,000 to 74,999
97
75,000 to 99,999
141
100,000 to 149,999
257
150,000 and above
104
Reported problems by failure mileage data
CategoryCount
Under 25,00082
25,000 to 49,99970
50,000 to 74,99997
75,000 to 99,999141
100,000 to 149,999257
150,000 and above104

Under 25,000: 82; 25,000 to 49,999: 70; 50,000 to 74,999: 97; 75,000 to 99,999: 141; 100,000 to 149,999: 257; 150,000 and above: 104

100,000 to 149,999 miles has the most reports with usable mileage (257). 145 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2003
12
2004
57
2005
38
2006
48
2007
34
2008
28
2009
53
2010
81
2011
49
2012
72
2013
78
2014
131
2015
86
2016
52
2017
31
2018
21
2019
12
2020
11
2021
2
Complaints over time data
CategoryCount
200312
200457
200538
200648
200734
200828
200953
201081
201149
201272
201378
2014131
201586
201652
201731
201821
201912
202011
20212

2003: 12; 2004: 57; 2005: 38; 2006: 48; 2007: 34; 2008: 28; 2009: 53; 2010: 81; 2011: 49; 2012: 72; 2013: 78; 2014: 131; 2015: 86; 2016: 52; 2017: 31; 2018: 21; 2019: 12; 2020: 11; 2021: 2

Pattern summary

Engine leads the component reports. Engine operation appears in 94 complaint narratives. Braking behavior appears in 67 complaint narratives. Transmission and shifting appears in 66 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10039817 · 2003-09-11 (September 11, 2003)

WHILE DRIVING AT 70 MPH ENGINE CHECK LIGHT CAME ON, THEN THE VEHICLE STARTED TO JERK AND STALL. DRIVER PULLED OFF THE ROAD. CONSUMER HAS CONTACTED THE DEALERSHIP ON TWO SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURS. *AK

Owner-reported narrative. Look up ODI 10039817 at NHTSA ↗

Owner report 10051058 · 2003-12-24 (December 24, 2003)

THE VEHICLE HAS STALLED 2 (TWO) TIMES WHILE EXITING THE HIGHWAY ON TO A SECONDARY ROAD. BOTH INSTANCES HAVE OCCURED AT APPROXIMATELY THE SAME TIME AND LOCATION. ONE OCCURRED ON 12/10/03 OTHER ON 12/19. *AK

Owner-reported narrative. 1,985 miles reported. Look up ODI 10051058 at NHTSA ↗

Owner report 10054390 · 2004-01-18 (January 18, 2004)

WHILE DRIVE THE VEHICLE APPEARS TO SHUT OFF. I HAVE NO OTHER WAY TO DESCRIBE WHAT HAPPENS. IT IS LITERALLY AS THOUGH THE KEY WERE TURNED OFF (I.E. THE ENGINE STOPS, LOSS OF POWER STEER, LOSS OF POWER ASSIST BREAKING, LOSS OF ABS, NO INSTRUMENT PANEL LIGHTS TO EVEN INDICATE THERE WAS PROBLEM). THE ONLY SYSTEMS THAT REMAIN ACTIVE ARE THE ONES THAT WOULD NORMALLY BE ON WHEN THE KEY WERE IN THE ACCESSORY POSITION. THE VEHICLE WILL IMMEDIATELY RESTART AFTER BEING SHIFTED TO NEUTRAL. THIS HAS OCCURRED NUMEROUS TIMES WITH NO CONSISTENCY. (I.E. 7…

Owner-reported narrative. 2,200 miles reported. Look up ODI 10054390 at NHTSA ↗

Owner report 10090516 · 2004-09-06 (September 6, 2004)

AUTO ACCIDENT. 2004 CHRYSLER PACIFICA WAS STOPPED IN TRAFFIC. A CAR ATTEMPTING TO CUT IN FRONT OF NON-MOVING CHRYSLER PACIFICA FROM RIGHT SIDE, SEVERELY IMPACTED PACIFICA ON FRONT PASSENGER SIDE OF PACIFICA. IT IMMEDIATELY SURGED FORWARD AT A HIGH RATE OF SPEED AND, DESPITE HAVING BOTH FEET PRESSING ON THE BRAKE, PACIFICA COULD NOT BE STOPPED UNTIL, IN DESPERATION, DRIVER THROUGH THE PACIFICA INTO PARK. ANOTHER NOTE, DESPITE THE SEVERITY OF IMPACT, NOT A SINGLE AIR BAG DEPLOYED. PICTURES ARE AVAILABLE. CAR WAS TOWED TO ORLANDO CHRYSLER IN ORLAN…

Owner-reported narrative. 210 miles reported. Look up ODI 10090516 at NHTSA ↗

Owner report 10041584 · 2003-10-10 (October 10, 2003)

AUTOMATIC TRANSMISSION STUCK IN FIRST GEAR. CHECK ENGINE LIGHT ON. *LA

Owner-reported narrative. 1,108 miles reported. Look up ODI 10041584 at NHTSA ↗

Owner report 10052525 · 2004-01-06 (January 6, 2004)

VEHICLE HAS LESS THEN 4000 MILES. MULTIPLE ELECTRICAL PROBLEMS (FIRST TOW AT 120MILES). DEFECTIVE ENGINE WIRING @ FUEL INJECTORS CAUSING SEVERE BUCKING AND AND STALLING. ELECTRICAL PROBLEMS WITH TRANSMISSION CONTROL SYSTEM CAUSING VEHICLE TO STAY IN 1ST GEAR AND SHOW CHECK ENGINE LIGHT. VEHICLE HAS BEEN TOWED 4 TIMES AND SPENT OVER 20 DAYS AT THE DEALER. I HAVE ONLY OWNED IT LESS THEN 4 MONTHS.*AK

Owner-reported narrative. 120 miles reported. Look up ODI 10052525 at NHTSA ↗

Owner report 10059023 · 2004-02-26 (February 26, 2004)

CAR STALLS WHILE IN TRANSIT, WHEN SLOWING DOWN AND TURNING. LOSES ALL ELECTRICAL AND POWER STEERING CAPABILITIES IN THE MIDDLE OF A TURN. RESTARTS WHEN PUT INTO PARK.*AK

Owner-reported narrative. 5,000 miles reported. Look up ODI 10059023 at NHTSA ↗

Owner report 10125470 · 2005-06-16 (June 16, 2005)

I PURCHASED THIS VEHICLE DUE TO REPORTS STATING HOW SAFE IT IS. FIRST PROBLEM WILL JUST STOP RUNNING. THERE WERE NO WARNINGS OR ANYTHING. IT HAS DONE THIS ON 8 TIMES THE FIRST BEING TWO MONTHS AFTER I PURCHASED THE VEHICLE. THE DASH BOARD WILL JUST NOT TURN ON AND THE FOG LIGHT INDICATOR NO LONGER COMES ON. THE DEALERSHIP REPLACE SOMETHING FOR A RECALL DEALING WITH THE GAS TANK AND NOT MY GAS LIGHT CONTINUOUSLY FLASHES ON EVEN THOUGH I HAVE PLENTY OF GAS. THE GAS NEEDLE STARTS GOING UP AND DOWN CONTINUOUSLY THEN STOPS. THIS HAPPENS ABOUT…

Owner-reported narrative. 2,300 miles reported. Look up ODI 10125470 at NHTSA ↗

Owner report 10151389 · 2006-02-28 (February 28, 2006)

WE HAVE A 2004 CHRYSLER PACIFICA PURCHASED ON A LEASE IN 2004. IN JUNE WE BEGAN TO ENCOUNTER PROBLEMS WITH THE FUEL LEVEL INDICATOR. EVEN THOUGH THE TANK WAS FULL IT WOULD DROP TO EMPTY AND INDICATE LOW FUEL. IT THEN WOULD BOUNCE BACK TO HALF FULL OR FULL. THEN DROP AGAIN TO LOW FUEL. WE TOOK IN BACK TO DEALER AND WAS TOLD IT WAS A DEFECT IN THE FUEL TANK FLOAT AND THE ENTIRE TANK WOULD REQUIRE REPLACING. SINCE IT WAS NOT A DRIVE TRAIN PROBLEM IT WAS NOT UNDER WARRANTY. WE PAID $750.00 TO REPLACE THE FUEL TANKS AND FLOAT. 3 MONTHS L…

Owner-reported narrative. 35,000 miles reported. Look up ODI 10151389 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

896 unique complaints in this selection. Analysis snapshot: 2026-10-01.

83.8%Usable mileage751 / 896 records
99.6%Valid incident date892 / 896 records
100.0%Valid filing date896 / 896 records
99.6%Ordered incident and filing dates892 / 896 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201620172018201920202021202220232024202520262027
Engine
150.0%
ODI 11032132 · 18,000 mi

CAR SHUTS OFF WHILE DRIVING. WARNINGS TO PUT THE CAR IN PARK AND ELECTRONIC STABILITY ISSUES MAY POP UP. THE ENGINE MAKES A WEIRD NOISE AND THE CAR WILL OFTEN NOT SHIFT TO PARK TO RESTART. THIS HAS OCCURRED THREE SEPARATE OCCASIONS FOR ME. EACH TIME I WAS LUCKILY DRIVING SLOWLY PRIOR TO A TURN. I HAVE BROUGHT THE CAR TO THE DEALER EACH TIME. THEY HAVE TRIED REPLACING THE SHIFTER, UPDATED THE COMPUTER SYSTEM AND CLEARED ERROR CODES. NOTHING WORKS. THIS IS A HUGE SAFETY ISSUE FOR OUR FAMILY AND THEY JUST KEEP RETURNING THE CAR TO ME.

Look up ODI 11032132 at NHTSA ↗

52334.4%
ODI 10984974 · 7,000 mi

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE FAILED TO ACCELERATE AND THE ONBOARD COMPUTER DISPLAYED A TRANSMISSION CODE. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC STATED THAT THERE WAS NO TRANSMISSION CODE AND THAT THE FAILURE WAS DUE TO THE CONTACT FUELING THE VEHICLE WHILE THE ENGINE WAS RUNNING. WHILE THE CONTACT WAS TURNING LEFT AT AN INTERSECTION AT 10 MPH, THE VEHICLE FAILED TO ACCELERATE AGAIN AND STOPPED IN THE MIDDLE OF THE INTERSECTION. AFTER 5-6 SECONDS, THE VEHICL…

Look up ODI 10984974 at NHTSA ↗

37542.8%
ODI 11047391 · 400 mi

WE WERE DRIVING HOME AT NIGHT AND STOPPED ON A RED LIGHT IN AN INTERSECTION ON A HIGHWAY. WHEN IT WAS 'GO' OUR PACIFICA 2018 (400 MILES ON IT) DID NOT RUN. LIGHT IS ON 'RUN', DIAL SHIFT ON DRIVE AND I DID NOT TURN OFF THE CAR. I STEPPED ON THE ACCELERATOR AGAIN BUT IT JUST WOULD NOT RUN. OTHER DRIVERS BEHIND ME STARTED HONKING AND I SIGNALED THEM TO GO AROUND ME. SO TURNED TO PARK AND TURNED OFF THE ENGINE. THEN TURNED BACK ON. STILL IT WOULD NOT RUN. FOR THE THIRD TIME I TURNED THE ENGINE COMPLETELY OFF, OPENED THE DOOR. THEN CLOSED THE DOOR …

Look up ODI 11047391 at NHTSA ↗

8226.3%
ODI 11142473 · 150 mi

COULD NOT START CHRYSLER PACIFICA FOR ONE HOUR FRIDAY MORNING. FINALLY STARTING, THE ENGINE SHUT DOWN WHILE MOVING AT LOW SPEED APPROACHING A LIGHT (AT TIME THOUGHT IT WAS THE GAS SAVING FEATURE) AND WAS VERY DIFFICULT TO START. DROVE IT TO DEALER MONDAY, AFTER A VERY DIFFICULT START FOR A FIX YESTERDAY. DEALER COULD NOT DUPLICATE PROBLEM SO I DROVE HOME, PARKED, AND TODAY IT WOULD NOT START. I HAD TO HAVE IT TOWED BACK TO DEALER. CONCERNED ENGINE COULD SHUT DOWN AT SPEED LOCKING CONTROLS. AS CAUSE IS UNKNOWN, I BELIEVE THIS IS A SAFETY I…

Look up ODI 11142473 at NHTSA ↗

5230.6%
ODI 11310289 · 200 mi

TL* THE CONTACT OWNS A 2020 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN CONTROL ACCELERATION FOR 20 SECOND, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, THE BRAKE PEDAL WAS LOSING THE ABILITY TO HOLD THE VEHICLE, THE ENGINE RAV UP TO 7000 RPM AND THERE WAS A TICKING NOISE COMING FROM THE ENGINE AFTER THE VEHICLE COOL DOWN. THE VEHICLE WAS RESTARTED AND WAS DRIVING TO CHAMPAIGN CHRYSLER DODGE JEEP RAM DEALER, (1906 MORELAND BLVD, CHAMPAIGN, IL 61822) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE…

Look up ODI 11310289 at NHTSA ↗

14037.7%
ODI 11413131 · 950 mi

WHEN THE CAR WAS STOPPED AT A STOP SIGN GETTING READY TO MAKE A RIGHT TURN, THE ENGINE TURNED OFF. THOUGH THE CAR WAS ON DRIVE, I WAS UNABLE TO ACCELERATE OR MOVE THE CAR. I HAD TO SHIFT TO PARK, RESTART THE CAR AND WAS THEN ABLE TO DRIVE. THIS HAPPENED ELEVEN DAYS LATER AGAIN, IN EVEN SCARIER CIRCUMSTANCES. THE ENGINE TURNED OFF WHEN I WAS SLOWING DOWN IN PREPARATION TO MERGE INTO A HIGHWAY. THE CAR TURNED OFF AND STOPPED AND I COULD NOT ACCELERATE OR DRIVE, HOLDING UP THE CARS BEHIND ME. AGAIN I HAD TO SHIFT THE CAR TO PARK AND RESTART THE CA…

Look up ODI 11413131 at NHTSA ↗

6831.9%
ODI 11450601

The car stalled while driving. I was driving down a city street and the engine cut off and a message on the dash read "Put Vehicle in P to start." I pulled over and it took several minutes to get the car to restart. This happened several times on the way back to the dealership (we had only just bought the car the day before). Our safety and that of others on the road was put at risk because we were stopped in the middle of traffic and were unable to move. Pulling over across traffic once the car had stalled was also dangerous because I cou…

Look up ODI 11450601 at NHTSA ↗

4730.9%
ODI 11528484

1. Engine Light and the "A" warning light stay on while driving. 2. It's unsafe with family in the car; fear it will shut off on the highway. 3. yes, the dealer has agreed its a defeated part causing the engine to light to come on 4. No warning lights before driving a car for a week.

Look up ODI 11528484 at NHTSA ↗

818.6%
ODI 11656849

1st time: I was exiting my driveway and dash presented with no torque and a picture of a turtle came up saying power issues. Running on hybrid engine at this time. Pushed down on gas and no power. I turned van off waited a few minutes, restarted, gas engine came on along with the engine light on dashboard. I was able to return van to the garage. Came in and called the dealership. Took car to dealership next day and they plugged it into the computer to check. They returned the van to me saying they gave it a reset and said I should be OK…

Look up ODI 11656849 at NHTSA ↗

517.9%
ODI 11659932

[XXX]- bought new 2025 Chrysler Pacifica w/ 29 mi at Troncalli Chrysler Dodge Jeep (TCDJ). [XXX]- 1st time -I was driving the car when it made a “clunk” sound when turning left. All the lights on the dashboard came on and the ABS system turned off.The car safety features disabled and it did not recognize we were in the seats (seat belt lights came on).I was able to drive into a parking lot.Turned the car off and then restarted it after a few min and the lights on the dash were gone. Decided to cont driving, figured it was a computer error.Went …

Look up ODI 11659932 at NHTSA ↗

327.3%
ODI 11710857 · 5,000 mi

The contact owns a 2026 Chrysler Pacifica. The contact stated that while driving 5-10 MPH, the brakes locked up. The contact stated that the parking brake unexpectedly engaged and failed to release. The driver’s side rear wheel locked up. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the brake actuator needed to be replaced. The vehicle was repaired, but the failure recurred. While driving in the driveway, the brakes locked up. The vehicle was taken to the d…

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1100.0%
ODI 11767216

Rear seat warning which i couldn't resolve. Then engine shut down unable to restart in left lane in construction area with concrete walls on both sides of highway with traffic traveling at 75 mph. Instructions to put in park to start. Rolled slowly into emergency pull off area. Unable to restart. Engine protection countdown for 30 seconds. Still unable to start. Display screens working. Music and apps working. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11767216 at NHTSA ↗

Electrical System
150.0%
ODI 11183725 · 12,733 mi

THE FRONT AXLE BROKE WITH NO EVIDENCE OF IMPACT OR DAMAGE. THE AXLE BROKE WHILE OPERATING THE VEHICLE AT LESS THAN 30 MPH ON A RESIDENTIAL STREET. THE VEHICLE HAS APPROXIMATELY 12,700 MILES ON IT. THE DEALERSHIP CANNOT IDENTIFY A REASON FOR THE FRONT AXLE BREAKING. THIS CAUSED THE VEHICLE TO BE UNABLE TO STEER ACCELERATE, GO FORWARD, OR GO IN REVERSE. *DT*JB MANUFACTURER WAS CONTACTED.*JB

Look up ODI 11183725 at NHTSA ↗

38625.4%
ODI 10896595

I HAVE A 2017 CHRYSLER PACIFICA EQUIPPED WITH A FCW (FRONTAL COLLISION WARNING SYSTEM). I HAVE OWNED AND DRIVEN OTHER CARS WITH THIS SYSTEM THAT HAVE OPERATED WITHOUT ISSUE. THE FCW IN THE PACIFICA HAS THREE SETTINGS THAT CAN BE SELECTED BY THE DRIVER FOR SENSITIVITY. NEAR, MEDIUM AND FAR. I HAVE TRIED ALL SETTINGS WITHOUT ANY DIFFERENCE. THE SYSTEM DOES NOT AUDIBLY WARN THE DRIVER OF A POSSIBLE IMPENDING COLLISION AT ANY SPEED OR DISTANCE UNDER ALMOST ALL DAILY DRIVING SCENARIOS. THIS INCLUDES HEAVY TRAFFIC, CITY AND HIGHWAY, AND SITUATIONS WI…

Look up ODI 10896595 at NHTSA ↗

28332.3%
ODI 11047391 · 400 mi

WE WERE DRIVING HOME AT NIGHT AND STOPPED ON A RED LIGHT IN AN INTERSECTION ON A HIGHWAY. WHEN IT WAS 'GO' OUR PACIFICA 2018 (400 MILES ON IT) DID NOT RUN. LIGHT IS ON 'RUN', DIAL SHIFT ON DRIVE AND I DID NOT TURN OFF THE CAR. I STEPPED ON THE ACCELERATOR AGAIN BUT IT JUST WOULD NOT RUN. OTHER DRIVERS BEHIND ME STARTED HONKING AND I SIGNALED THEM TO GO AROUND ME. SO TURNED TO PARK AND TURNED OFF THE ENGINE. THEN TURNED BACK ON. STILL IT WOULD NOT RUN. FOR THE THIRD TIME I TURNED THE ENGINE COMPLETELY OFF, OPENED THE DOOR. THEN CLOSED THE DOOR …

Look up ODI 11047391 at NHTSA ↗

9630.8%
ODI 11206511 · 500 mi

THE STEERING WHEEL PULLS TO THE RIGHT OR TO THE LEFT WHILE DRIVING AT HIGHWAY SPEEDS. HAPPENS RANDOMLY ' NEVER KNOW WHEN IT WILL TURN IN EITHER DIRECTION. WHEN DRIVING AT 60-65 AND PASSING A SLOWER VEHICLE, IT OFTEN REQUIRES FIRMLY GUIDING THE CAR AGAINST RESISTANCE BACK TO THE LANE. REQUIRES DRIVING WHILE GRASPING THE STEERING WHEEL FIRMLY TO PREVENT THE VEHICLE FROM VEERING FROM ITS PATH. WILL ALSO OCCUR AT LOWER SPEEDS BUT NOT AS OFTEN. ALSO, WHEN DRIVING ON AN EXPRESSWAY THE STEERING, SOMETIMES BUT NOT EVERY TIME, BECOMES UNSTABLE IF A TRU…

Look up ODI 11206511 at NHTSA ↗

6337.1%
ODI 11447663

Complete failure of electrical system. When it happened the display screen said the vehicle will shut down soon. Suddenly everything started turning on and off, the transmission disengaged. The motor started racing with all electrical components turning on and off and suddenly everything shut off. All vehicle components were rendered useless. Chrysler dealership tried jump starting the vehicle and nothing happened, no power at all. They then tested both batteries with a GR8 and found that the auxiliary battery had failed. After testing the …

Look up ODI 11447663 at NHTSA ↗

14940.2%
ODI 11414581 · 400 mi

WHEN ATTEMPTING TO START THE VAN IT WILL PERIODICALLY NOT ENGAGE. THE GEAR SELECTOR WILL BLINK WHEN YOU SELECT A GEAR, BUT IT WILL NOT RESPOND TO THROTTLE. THE VEHICLE WILL ROLL HOWEVER. THIS BECOMES A GREATER PROBLEM AS YOU NEED TO REMOVE YOUR FOOT FROM THE BRAKE TO CYCLE THE VAN BACK TO OFF. ALL OF THESE ISSUES ARE COMPOUNDED BY FACT IT IS A PHEV AND THERE IS NO ENGINE NOISE TO HELP YOU NOTICE IT HAS NOT STARTED. CHRYSLER HAS SAID THEY ARE AWARE OF THE ISSUE, BUT THEY HAVE GIVEN NO INFORMATION OTHER THAN A FIX IS SUPPOSED TO COME SOMETIME IN …

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6028.2%
ODI 11454851

On 2/24/2022, we were merging onto the highway when the van powered itself off. The engine light came on. We pulled over, got the van back on, and pulled back onto highway. Almost immediately, the van shut itself off again. On 2/25/2022, on the way to the dealership, the van once again powered itself off on the highway. After arrival to the dealership, the technician said he found a loose cable connecting to the transmission and apparently fixed it. On 3/2/2022, the van shut itself off yet again in the middle of an intersection. In each o…

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4127.0%
ODI 11531075

2023 Pacifica puts itself in P while stuck in traffic then won't let us put in D. We had to shut off car and back on again to move the knob to D The knob was stuck in park it woukdnt let us do anything in middle of freeway traffic

Look up ODI 11531075 at NHTSA ↗

1330.2%
ODI 11614841

I had a warning telling me to Stop safely and that the vehicle will stop soon as well as the Start\Stop and Battery lights.

Look up ODI 11614841 at NHTSA ↗

13.6%
ODI 11655878

Issue Timeline: • [XXX] (944 miles): Check engine light code P1A01 (high voltage electrical system). Vehicle serviced at dealership; issue unresolved. • Mid-February 2025: Check engine light code P0A0A appeared and cleared itself shortly thereafter. • [XXX] (1607 miles): Check engine light code P0A0A reoccurred. Vehicle was serviced at Criswell Auto (Gaithersburg, MD) from March 4–19, 2025. Power Inverter Module (PIM) replaced. No comparable loaner provided, resulting in inconvenience and additional expense. • [XXX] (2419 miles) : P0A0A error c…

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436.4%
ODI 11739905

Driving down a busy section of highway on I-25 in Colorado, without warning car lost all power and shutoff. Was able to veer off highway to shoulder without getting hit. Car will not restart. This was incredibly unsettling as my family and kids were all in the car on the way home and was a very dangerous situation. For a brand new vehicle to shut off on the highway without warning is unacceptable.

Look up ODI 11739905 at NHTSA ↗

1100.0%
ODI 11767216

Rear seat warning which i couldn't resolve. Then engine shut down unable to restart in left lane in construction area with concrete walls on both sides of highway with traffic traveling at 75 mph. Instructions to put in park to start. Rolled slowly into emergency pull off area. Unable to restart. Engine protection countdown for 30 seconds. Still unable to start. Display screens working. Music and apps working. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11767216 at NHTSA ↗

Power Train
150.0%
ODI 11183725 · 12,733 mi

THE FRONT AXLE BROKE WITH NO EVIDENCE OF IMPACT OR DAMAGE. THE AXLE BROKE WHILE OPERATING THE VEHICLE AT LESS THAN 30 MPH ON A RESIDENTIAL STREET. THE VEHICLE HAS APPROXIMATELY 12,700 MILES ON IT. THE DEALERSHIP CANNOT IDENTIFY A REASON FOR THE FRONT AXLE BREAKING. THIS CAUSED THE VEHICLE TO BE UNABLE TO STEER ACCELERATE, GO FORWARD, OR GO IN REVERSE. *DT*JB MANUFACTURER WAS CONTACTED.*JB

Look up ODI 11183725 at NHTSA ↗

46530.6%
ODI 10908259 · 25 mi

I PURCHASED MY NEW VEHICLE AND INSIDE OF 2 MONTHS I HAD TWO MAJOR PROBLEMS. I WENT SHOPPING AND WHEN I ARRIVED AT MY DESTINATION AND TRIED TO PARK THE CAR WOULD NOT SHIFT INTO PARK. NO MATTER HOW LONG I WAITED OR SLOWLY OR QUICKLY I TURNED THE SHIFTING KNOB IT WOULD NOT SHIFT INTO PARK. THE PARKING BREAK WAS ALSO BEHAVING STRANGELY AND WOULD DISENGAGE ON IT'S OWN AS I TRIED TO TROUBLESHOOT THE PROBLEM. I HAD TO KEEP MY FOOT ON THE BREAK PEDAL TO KEEP THE CAR FROM ROLLING AWAY. MY HUSBAND AND I DECIDED TO TRY TURNING THE CAR OFF IN THE HOPE THAT…

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15417.6%
ODI 11057682 · 3,968 mi

2018 TOURING L PLUS TOWED. WAS DRIVING ALONG AND STARTED LOSING ALL POWER, SYSTEMS STARTED TO SHUT DOWN, VAN WAS LIMITED IN SPEED AND FUNCTION. BY THE END ALL WARNING SYSTEMS HAD FAILED, POWER STEERING WAS GONE, ABS WAS GONE, AFTER THE BATTERY HIT 8.9 VOLTS WE LOST CONTROL OF THE TRANSMISSION, THE "D" ON THE DISPLAY STARTED FLASHING AND THE VAN SHUT OFF 15 SECONDS LATER. ONCE THE VAN WAS OFF I WAS UNABLE TO PUT IT IN PARK OR APPLY THE PARKING BRAKE DUE TO THE LOSS OF POWER.

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7223.1%
ODI 11142473 · 150 mi

COULD NOT START CHRYSLER PACIFICA FOR ONE HOUR FRIDAY MORNING. FINALLY STARTING, THE ENGINE SHUT DOWN WHILE MOVING AT LOW SPEED APPROACHING A LIGHT (AT TIME THOUGHT IT WAS THE GAS SAVING FEATURE) AND WAS VERY DIFFICULT TO START. DROVE IT TO DEALER MONDAY, AFTER A VERY DIFFICULT START FOR A FIX YESTERDAY. DEALER COULD NOT DUPLICATE PROBLEM SO I DROVE HOME, PARKED, AND TODAY IT WOULD NOT START. I HAD TO HAVE IT TOWED BACK TO DEALER. CONCERNED ENGINE COULD SHUT DOWN AT SPEED LOCKING CONTROLS. AS CAUSE IS UNKNOWN, I BELIEVE THIS IS A SAFETY I…

Look up ODI 11142473 at NHTSA ↗

3621.2%
ODI 11389733 · 7,200 mi

WENT FOR 1ST EVER OIL CHANGE, TECHNICIANS NOTICED COOLANT RESERVOIR WAS EMPTY (SHOULD NEVER BE) AND THERE WAS LEAKED COOLANT ALL OVER THE ENGINE AND BOTTOM OF CARS PROTECTION PADS (BAD ISSUE). TOLD ME (GET IT TO THE DEALER IMMEDIATELY), WHICH I DID, TAKING IT TO PHILLIPS CHRYSLER OF OCALA. IN ORDER FOR MY ENGINE NOT TO BLOW UP. I HAVE BEEN DRIVING THIS FOR 7000 MILES SINCE I PURCHASED IT WITH ZERO MILES. THE DEALERSHIP TECHNICIANS SAID (THEY HAVE NEVER SEEN THIS CONDITION) IT CAME FROM THE CHRYSLER OEM PLANT THIS WAY, SAID THAT ALL THE BOLTS…

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11932.1%
ODI 11413131 · 950 mi

WHEN THE CAR WAS STOPPED AT A STOP SIGN GETTING READY TO MAKE A RIGHT TURN, THE ENGINE TURNED OFF. THOUGH THE CAR WAS ON DRIVE, I WAS UNABLE TO ACCELERATE OR MOVE THE CAR. I HAD TO SHIFT TO PARK, RESTART THE CAR AND WAS THEN ABLE TO DRIVE. THIS HAPPENED ELEVEN DAYS LATER AGAIN, IN EVEN SCARIER CIRCUMSTANCES. THE ENGINE TURNED OFF WHEN I WAS SLOWING DOWN IN PREPARATION TO MERGE INTO A HIGHWAY. THE CAR TURNED OFF AND STOPPED AND I COULD NOT ACCELERATE OR DRIVE, HOLDING UP THE CARS BEHIND ME. AGAIN I HAD TO SHIFT THE CAR TO PARK AND RESTART THE CA…

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7133.3%
ODI 11450601

The car stalled while driving. I was driving down a city street and the engine cut off and a message on the dash read "Put Vehicle in P to start." I pulled over and it took several minutes to get the car to restart. This happened several times on the way back to the dealership (we had only just bought the car the day before). Our safety and that of others on the road was put at risk because we were stopped in the middle of traffic and were unable to move. Pulling over across traffic once the car had stalled was also dangerous because I cou…

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4127.0%
ODI 11531075

2023 Pacifica puts itself in P while stuck in traffic then won't let us put in D. We had to shut off car and back on again to move the knob to D The knob was stuck in park it woukdnt let us do anything in middle of freeway traffic

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1125.6%
ODI 11614841

I had a warning telling me to Stop safely and that the vehicle will stop soon as well as the Start\Stop and Battery lights.

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310.7%
ODI 11659932

[XXX]- bought new 2025 Chrysler Pacifica w/ 29 mi at Troncalli Chrysler Dodge Jeep (TCDJ). [XXX]- 1st time -I was driving the car when it made a “clunk” sound when turning left. All the lights on the dashboard came on and the ABS system turned off.The car safety features disabled and it did not recognize we were in the seats (seat belt lights came on).I was able to drive into a parking lot.Turned the car off and then restarted it after a few min and the lights on the dash were gone. Decided to cont driving, figured it was a computer error.Went …

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218.2%
ODI 11739905

Driving down a busy section of highway on I-25 in Colorado, without warning car lost all power and shutoff. Was able to veer off highway to shoulder without getting hit. Car will not restart. This was incredibly unsettling as my family and kids were all in the car on the way home and was a very dangerous situation. For a brand new vehicle to shut off on the highway without warning is unacceptable.

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00.0%

No examples available for this selection.

Unknown Or Other
00.0%

No examples available for this selection.

21314.0%
ODI 10883904 · 500 mi

BACKUP CAMERA ISSUE: WHEN ENTERING OR EXITING GARAGE IN REVERSE DURING DAYLIGHT HOURS (OR ANY AREA WITH A MODERATE CHANGE IN LIGHTING) THE DEFAULT CAMERA VIEW (TOP[360]& REAR) IS DISPLAYED. THE REAR CAMERA DOES NOT ADJUST TO THE LOWER LIGHT CONTRAST AND THE IMAGE DISPLAYED IS ALL BLACK, YOU CANNOT SEE A THING (SEE PICTURE ATTACHED). THIS COULD LEAD TO SOMEONE OR SOMETHING GETTING RUN OVER. A SERIOUS SAFETY ISSUE.

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11212.8%
ODI 11053801 · 135 mi

I HAVE HAD THE VEHICLE SINCE 12-2-2017 AND THE ENGINE HAS STALLED 3 TIMES WHILE WAITING AT A STOP LIGHT? WHAT CAN I DO THIS IS NOT NORMAL.

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5016.0%
ODI 11190867 · 13,000 mi

DRIVING DOWN THE HIGHWAY IN NORMAL WEATHER CONDITIONS AND THE PASSENGER FRONT WINDOW JUST EXPLODED, COMPLETELY SHATTERED AND CAME INTO THE VAN, GLASS GOT ALL OVER MY PASSENGERS. THERE WAS NO ROCK OR OBJECT THAT HIT THE WINDOW.

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1810.6%
ODI 11351382 · 2,800 mi

WHILE APPROACHING A STOP SIGN AND ALMOST COMPLETELY STOPPED THE ENGINE REVVED AND CAUSED THE VEHICLE TO ENTER THE INTERSECTION BEFORE I COULD STOP IT. THE ENGINE RETURNED TO IDLE A FEW SECONDS LATER. FORTUNATELY THERE WAS NO OTHER TRAFFIC AT THIS TIME. THE SECOND TIME THIS PROBLEM OCCURRED I WAS STOPPING AT A RED LIGHT AND ALMOST COMPLETELY STOPPED WHEN THE ENGINE REVVED. I HAD TO APPLY CONSIDERABLE BRAKE PRESSURE TO AVOID REAR ENDING THE VEHICLE IN FRONT OF ME. I OBSERVED THE TACHOMETER READ ABOUT 2500 RPM AND IT RETURNED TO IDLE AFTER ABOUT F…

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5514.8%
ODI 11425971

We have had intermittent issues with the rear hatch not closing when any buttons or key fob pushed since purchase. On 7/2/21 aprox 6:30 pm I was walking around rear of the vehicle the rear liftgate was fully open. A passenger pressed rear hatch button to close not realizing at that moment I was walking under I am 61.7" tall the liftgate came down full force on my head it did not beep and retract. It continued pressing down something sharp pierced my scalp and I was knocked to the ground, bleeding from the wound with severe neck and head pain…

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2612.2%
ODI 11454851

On 2/24/2022, we were merging onto the highway when the van powered itself off. The engine light came on. We pulled over, got the van back on, and pulled back onto highway. Almost immediately, the van shut itself off again. On 2/25/2022, on the way to the dealership, the van once again powered itself off on the highway. After arrival to the dealership, the technician said he found a loose cable connecting to the transmission and apparently fixed it. On 3/2/2022, the van shut itself off yet again in the middle of an intersection. In each o…

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2113.8%
ODI 11504935

Purchased a brand new 2023 1/6 or 1/7 Jan 18 I ran over a speed bump and the the bottom of the van plastic cover was hit and had to take it into the dealership service center to have it re attached 1/24 family went on a 200+ mile trip and back with no problem 1/27 the van started to give me error msg Will add photo and video Unable to upload please provide me with email will send it

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920.9%
ODI 11656918

The vehicle, without warning, flashed the message “Stop Safely, Vehicle Will Shut Off Soon” and suddenly went totally unresponsive. It had shut down within 60 seconds. This was on day 4 of ownership and less than 1000 miles on the vehicle. We were unable to restart, shift, or get the vehicle to respond in any way. Upon reading further, this is the exact issue that over 67,000 of these models were recalled for in years 2017-2023 with transmission replacement as the required repair.

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27.1%
ODI 11689113

My son was driving the vehicle down the interstate and attempted to exit. He hit the brakes and the car would not slow down. He had the pedal all the way to the floor and the vehicle still would not slow down. The vehicle went off the exit ramp, through a grassy hill area, across the entrance ramp, and finally stopped when the tire broke off. Even with the tire broke off and the vehicle not moving the engine was showing it was going 30-40 mph. No airbags were deployed. I received a Luckily the only injury was my daughter's sprained wrist. The e…

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327.3%
ODI 11738286

We were stopped for fuel. Prior to fueling we turned off the engine and opened the fuel door, inserting the gas nozzle and then began to pump fuel. While the nozzle was running, a passenger opened the sliding door by pressing the auto open button - and the door slid into the hand of the individual holding the fuel nozzle, crushing his hand between the door and the nozzle - causing the nozzle to dislodge from the filling neck , releasing gasoline all over the driver and j hiring his hand. There is no interlock preventing the door from au…

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00.0%

No examples available for this selection.

Steering
00.0%

No examples available for this selection.

27818.3%
ODI 10864837

MY LOCAL DEALER (CONFIRMED BY FCA LLC) HAS TOLD ME THAT WE CANNOT GET THE AUTONOMOUS BRAKING AND LANE ASSIST ON THE PACIFICA TOURING TRIM LEVEL; ONLY ON THE MORE EXPENSIVE TOURING L-PLUS! THESE SHOULD BE OPTIONS ON ALL TRIM LEVELS SO A FAMILY WHO WANTS SAFETY MORE THAN FANCY CAN SPEND THEIR HARD EARNED MONEY ON SAFETY OPTIONS AND NOT BE FORCED TO PAY $7000 MORE FOR FANCY TO BE ABLE TO GET MORE SAFETY!!!! CAN YOU PUT PRESSURE ON THEM TO OFFER THE ALP ADVANCED SAFETY OPTION ON LOWER TRIM LEVELS?

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17920.4%
ODI 11062301 · 795 mi

CAR SHUT OFF WITH THE "PUT CAR IN PARK AND RESTART" MESSAGE. IT TOOK 2 ATTEMPTS TO RESTART. CAR HAS ONLY 795 MILES ON IT. WHEN THE CAR SHUTS OFF THERE IS NO POWER STEERING CREATING A VERY DANGEROUS SITUATION. THE CAR WAS STOPPED AT A TRAFFIC LIGHT WHEN THIS HAPPENED WITH THE FUEL SAVER OPTION SET TO THE OFF POSITION.

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4213.5%
ODI 11205386 · 1,851 mi

WHILE MY WIFE WAS SITTING IN THE CAR WITH THE CAR RUNNING IN PARK THE CAR BEGAN TO GO IN REVERSE AND IT STARTED TO ACCELERATE AND BRAKES DIDNT WORK AND CAR CRASHED INTO A FENCE AND SHED. MULTIPLE WITNESSES CONFIRMED HER ACCOUNT AS SHE HAD WINDOW DOWN AND WAS SCREAMING WITH HER HANDS IN THE AIR. ONCE CAR CAME TO A STOP IT WAS CONFIRMED THAT CAR WAS IN PARK. VERY SCARY.

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3218.8%
ODI 11413385 · 33,000 mi

VEHICLE WAS BROUGHT TO DEALERSHIP 3/9/21 FOR NOCKING ON L/F. DEALER DIAGNOSED STRUT AS PROBLEM. PART IS ON B/O. CHRYSLER MFG. HAS BEEN CONTACTED FOR ASSISTANCE TO SECURE PART AND ATTACHING PARTS TO REMEDY THE SITUATION. CURRENTLY THEY HAVE NOT DONE ANYTHING BUT PROMISE DATES THAT PARTS WILL BE AVAILABLE.(THEY ARE STILL MISSING TWO PARTS). THEY HAVE NOT ANSWERED MY REQUEST TO PROVIDE SOLUTION OR A RENTAL SO I CAN DRIVE A SAFE VEHICLE. ALL OF THIS IS STRANGE SINCE CHRYSLER IS ACTIVELY BUILDING THE CAR. ONE WOULD THINK THEY HAVE THE PARTS ON THE A…

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154.0%
ODI 11467341

On freeway , running on gas - the vehicle gave an error “service charging system” and vehicle shutdown and de accelerated rapidly - forward momentum only We are on freeway and no shoulder and narrow escaped an collision trying to get a safe stop at speed of 20-25 miles and slowing down from initial of 70 mph This is serious safety concern and how was this released for sale is certified by NTSB is a surprise and shock Multiple owners have complained of this

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125.6%
ODI 11462370

Started van with remote start to warm it up,and went to it in 5minutes,got in pushed dash button and put it in drive but THERE WAS NO POWER STEERING. Drove it 500 ft,and still no power steering. The Van had been sitting for 3 days without use.

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117.2%
ODI 11572324 · 2,500 mi

The contact owns a 2023 BraunAbility Chrysler Pacifica. The contact stated that while driving at various speeds and using the power chair with hand controls, the drivability was terrible. While driving at various speeds, it was difficult to stay in the intended lane. The Lane Sensing feature was loose and failed to the vehicle failed to steer correctly. While driving at various speeds, the steering wheel was stiff. While making turns, the vehicle rocked. The driver turned the feature off. The contact stated that there was a 3- or 4-inch clearan…

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24.7%
ODI 11686546

We purchased our 2024 Pacifica Pinnacle AWD new in July of 2024. The vehicle currently has 9,600 miles on it, and the issue has been present since it was new. We have experienced continuous issues while driving the vehicle at highway speeds, with the steering exhibiting a gap in responsiveness. The steering acts like there is a dead zone between 11 and 1 o'clock when turning the wheel, where nothing happens. Once the vehicle finally reacts to the driver's inputs, it causes the car to jerk from side to side. It is bad enough that it causes my en…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Structure:Body
00.0%

No examples available for this selection.

523.4%
ODI 10910628 · 158 mi

I ENCOUNTERED AN ISSUE WITH THE PACIFICA. THE SLIDING DOORS CONTINUES TO CLOSE ALL THE WAY EVEN WHEN SOMEONE/SOMETHING IS IN THE WAY. I EXPECTED THE SLIDING DOORS TO RETRACT ON CONTACT. WITHOUT THIS RETRACTION, A CHILD COULD EASILY GET CAUGHT AND CRUSHED BY THE DOORS AS THE DOOR MOTORS ARE VERY POWERFUL. I REPORTED THIS TO CHRYSLER ON SEPTEMBER 8. I TOOK IN THE PACIFICA TO A DEALERSHIP BUT THEY DIDN'T HAVE ANY FIX FOR THIS ISSUE. CHRYSLER HAS BEEN UNRESPONSIVE SINCE.

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131.5%
ODI 11139579 · 7,000 mi

WHILE DRIVING OUR 2018 CHRYSLER PACIFICA ON I-95 SOUTH IN NH, TRAFFIC CAME TO AN ABRUPT STOP AND WE REAR-ENDED A JEEP WRANGLER AT APPROXIMATELY 30-40 MPH. I BRAKED FOR ABOUT 20 FT AND STRUCK THE JEEP. OUR AIRBAGS DEPLOYED AND THE ENGINE COMPARTMENT IMMEDIATELY BURST INTO FLAMES UPON IMPACT. THE FLAMES WERE SO IMMEDIATE AND SO VIOLENT THAT MY WIFE AND I ONLY HAD TIME TO REMOVE OUR YOUNG DAUGHTERS FROM THE MIDDLE ROW OF THE VEHICLE. THE ACCIDENT ITSELF WAS MINOR, THE JEEP WAS ABLE TO DRIVE AWAY AFTER THE ACCIDENT. OUR PACIFICA WAS A COMPLETE LOSS…

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103.2%
ODI 11190867 · 13,000 mi

DRIVING DOWN THE HIGHWAY IN NORMAL WEATHER CONDITIONS AND THE PASSENGER FRONT WINDOW JUST EXPLODED, COMPLETELY SHATTERED AND CAME INTO THE VAN, GLASS GOT ALL OVER MY PASSENGERS. THERE WAS NO ROCK OR OBJECT THAT HIT THE WINDOW.

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31.8%
ODI 11418155

FIRST COMPONENT FAILURES - Passenger sliding door: a) WHILE DRIVING, the passenger sliding door mechanism engages and attempts to open the door - the driver then sees a notification "to operate the sliding door, put the vehicle in park"; b) when parked, if the door is open and we want to close it, we can engage the closing mechanism with button or fob, but then it will not stop and re-open even if there is an obstruction; it has closed on my wife's arm and almost hurt one of the kids. One can even try to stop the door from closing with their f…

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71.9%
ODI 11463055

When I first purchased my 2021 Pacifica Hybrid Pinnacle in January 2021, randomly when pressing the lift gate button in the top left of the trunk it would beep multiple times and the lift gate would not move. The key fob, front button, and rear button would not engage the lift gate motor. You had to manually shut the lift gate and it would latch. Then in November 2021 I had the Y50 2021 RU Power Lift gate recall done on my vehicle and since then three times while driving the lift gate has popped up on its own. When you pull over all buttons a…

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31.4%
ODI 11514826

When locking vehicle and arming the alarm up on returning to vehicle in a parking lot no matter where. Upon return to vehicle before unlocking we notice vehicle rear tailgate is wide open. This has happened multiple times with a dealer not finding any cause. Now on our second case to have looked at. This is not good as anything in the vehicle is open to theft with me having no control of it. Happened on the road traveling to FL from IL leaving all of our belongings visible and available to take. Not good had luggage tools, guns all easily stole…

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00.0%

No examples available for this selection.

24.7%
ODI 11650381

The vehicle was purchased on 1/8/2025. On 1/13/2025, the vehicle had to be towed to the dealer because the transmission wouldn't shift to park. Dealer performed a software update to correct the issue. On 1/21/2025, the vehicle had to be towed to a dealer because the transmission wouldn't shift to park. Dealer replaced the gear selector. On 1/27/2025, the vehicle had to be towed to the dealer because it wouldn't shift to park. Dealer stated the battery failed. On 3/13/2025, the vehicle was taken to a dealer because the rear hatch opened …

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27.1%
ODI 11667604

Passenger rear-sliding door will not open automatically/ will not properly re-latch despite multiple repair attempts (ie sensor and module replacement).

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Suspension
150.0%
ODI 11183725 · 12,733 mi

THE FRONT AXLE BROKE WITH NO EVIDENCE OF IMPACT OR DAMAGE. THE AXLE BROKE WHILE OPERATING THE VEHICLE AT LESS THAN 30 MPH ON A RESIDENTIAL STREET. THE VEHICLE HAS APPROXIMATELY 12,700 MILES ON IT. THE DEALERSHIP CANNOT IDENTIFY A REASON FOR THE FRONT AXLE BREAKING. THIS CAUSED THE VEHICLE TO BE UNABLE TO STEER ACCELERATE, GO FORWARD, OR GO IN REVERSE. *DT*JB MANUFACTURER WAS CONTACTED.*JB

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241.6%
ODI 10928948 · 5,000 mi

ACC & FCW. MINE DID NOT WORK. THE DEALER HAD MY CAR FOR 2 WEEKS. THEY HAD TO CONTACT THE CHRYSLER ENGINEER & WAS TOLD TO REPLACE & RE-CALIBRATE. SO AFTER BEING REPLACED IT SOMEWHAT WORKS. AFTER THE NEW PARTS, MY CAR WILL STILL BRAKE HARD WHEN A CAR IN THE ADJACENT LANE IS EXITING (AS IF THE CAR WAS BRAKING IN FRONT OF ME). BUT, IF A CAR CHANGES LANES DIRECTLY IN FRONT OF ME OR SLAMS ON BRAKES DIRECTLY IN FRONT OF ME MY CAR DOESN'T REACT? CHRYSLER HAS DEFINITELY FALLEN SHORT ON THIS FUNCTION. I'VE OWNED VEHICLES WHERE THIS FUNCTION WORKED NEAR…

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202.3%
ODI 11101719 · 9 mi

1- TURN THE VAN ON. CLICK ON UCONNECT THEATER THEN SHIFT TO R OR CLICK THE SURROUND CAMERA TO ACTIVATE THE CAMERA, CLICK ANY BOTTOMS TO CHANGE THE CAMERA VIEW, IS NOT WORKING. THE SCREEN FREEZING AND NOT RESPONDING ANYMORE. TURN THE VAN OFF FOR 2 HOURS. TURN IT ON AGAIN, THE CAMERA OPTIONS WILL WORK FINE. CLICK THE UCONNECT THEATER AGAIN, GO BACK TO THE CAMERA OR SHIFT TO R, THE BOTTOMS THAT CHANGE THE VIEWS ARE NOT WORKING AND NOT RESPONDING. 2- PUT THE USB FLASH TO PLAY MOVIES. GO TO UCONNECT THEATER, IT WILL READ THE USB AND I CAN PLAY MOVIE…

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51.6%
ODI 11430785

My vehicle at 28,k plus miles I noticed it seemed to slip. This would happen intermittently. I thought I was imagining it at first. Then it started to do a more violent jerking. The dealership did a reset. It started doing it a week later, and intermittently. I was also in the dealership because I was hearing a clunking noise in the rear when driving over uneven pavement, or backing out of my driveway. I have been waiting two months for rear struts to fix the issue. Vehicle sounds getting progressively worse and I'm concerned about driving. Tod…

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31.8%
ODI 11384731 · 300 mi

TL* THE CONTACT OWNS A 2020 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE SWAYED. THE SWAY, ELECTRIC STABILIZER, AND CRASH WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO WALT MASSEY CHRYSLER DODGE JEEP RAM (602 WESTERN BYPASS, ANDALUSIA, AL 36420, [phone removed]) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS…

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10.3%
ODI 11754828

The vehicle has had a suspension problem since purchasing the dealership has not been able to determine the issue after replacing the axle,struts, low arm control,motor mount now the state the steering wheel rack

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10.5%
ODI 11593540

THE VEHICLE STOPS AT WILL WHILE DRIVING. IT HAS STOPPED SEVERAL TIMES, IMADE IT TO THE NESSAN DEALER WHERE I PURCHASED IT THEY STARTED IT BUT ONCE I GOT ON THE INTERSTATE IT STOPPED ANDI I HAD TO HAVE IT TOWED. ON THE PANEL IT SAYS 'ELECTRONIC STABILITY CONTROL"

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21.3%
ODI 11572324 · 2,500 mi

The contact owns a 2023 BraunAbility Chrysler Pacifica. The contact stated that while driving at various speeds and using the power chair with hand controls, the drivability was terrible. While driving at various speeds, it was difficult to stay in the intended lane. The Lane Sensing feature was loose and failed to the vehicle failed to steer correctly. While driving at various speeds, the steering wheel was stiff. While making turns, the vehicle rocked. The driver turned the feature off. The contact stated that there was a 3- or 4-inch clearan…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

19.1%
ODI 11690285 · 1,173 mi

The contact's mother owns a 2026 Chrysler Pacifica. The contact stated that while his mother was driving 30-35 MPH on a well-maintained road, the front passenger's side of the vehicle suddenly lowered, and the driver lost control of the steering wheel, causing the rear passenger's side of the vehicle to strike a curb, and the vehicle was pushed towards the left, near oncoming traffic. The contact stated that the vehicle nearly rolled over prior to coming to a stop. The driver was able to exit the vehicle. A Police Officer arrived at the scene a…

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00.0%

No examples available for this selection.

Fuel/Propulsion System
150.0%
ODI 11032132 · 18,000 mi

CAR SHUTS OFF WHILE DRIVING. WARNINGS TO PUT THE CAR IN PARK AND ELECTRONIC STABILITY ISSUES MAY POP UP. THE ENGINE MAKES A WEIRD NOISE AND THE CAR WILL OFTEN NOT SHIFT TO PARK TO RESTART. THIS HAS OCCURRED THREE SEPARATE OCCASIONS FOR ME. EACH TIME I WAS LUCKILY DRIVING SLOWLY PRIOR TO A TURN. I HAVE BROUGHT THE CAR TO THE DEALER EACH TIME. THEY HAVE TRIED REPLACING THE SHIFTER, UPDATED THE COMPUTER SYSTEM AND CLEARED ERROR CODES. NOTHING WORKS. THIS IS A HUGE SAFETY ISSUE FOR OUR FAMILY AND THEY JUST KEEP RETURNING THE CAR TO ME.

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684.5%
ODI 10991298 · 4,500 mi

WHILE DRIVING ON A BUSY STREET, MY 2017 CHRYSLER PACIFICA SUDDENLY LOST THE ABILITY TO ACCELERATE. I WAS IN AN INTERSECTION PUMPING THE GAS PEDAL WITH NOTHING HAPPENING. THE WARNING MESSAGE ON THE DASH READ "SHIFT VEHICLE TO PARK" (OR SIMILAR). I COASTED TO A STOP WITH CARS NEARLY MISSING ME, SHIFTED TO PARK, TURNED THE CAR OFF, THEN TURNED IT BACK ON, SHIFTED TO DRIVE AND PULLED DIRECTLY INTO A PARKING LOT. I CALLED CHRYSLER ROADSIDE AND WAS TOWED TO THE DEALERSHIP WHERE MY CAR IS NOW. ACCORDING TO WHAT I'M SEEING ON CHRYSLER FORUMS, THIS IS B…

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475.4%
ODI 11073191 · 360 mi

I HAD JUST PURCHASED THIS CAR AND WAS DRIVING AWAY FROM THE DEALER. ABOUT A MILE DOWN THE ROAD I WAS SLOWING DOWN AND STARTED TO PUT ON THE BRAKES WHEN I HAD AN UNCONTROLLED ACCELERATION EVENT. (IT FELT LIKE SOMEONE HAD JUST STEPPED ON THE ACCELERATOR). I HAD TO SLAM HARD ON THE BRAKES AND JUST AVOIDED HITTING THE CAR IN FRONT OF ME. I KNOW THIS WAS CAUSED PROBABLY BY THE COMPUTER BUT I KNOW IT WASN'T ME. MY FOOT WAS ONLY ON THE BRAKE. I KNOW THIS FEELING WELL SINCE I USED TO HAVE A 2004 PRIUS WHERE THIS HAPPENED TO ME MANY TIMES.

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103.2%
ODI 11256708 · 1,800 mi

THE CAR WAS STATIONARY. I TURNED ON THE IGNITION, ENGINE CHECK LIGHT BLEW. TOOK IT TO NEAREST CHRYSLER DEALERSHIP, AND THEY FOUND THE AUXILIARY PUMP FOR HEATING THE HYBRID SYSTEM WAS MALFUNCTIONING. THEY SAID THE MINIVAN IS NOT FIT TO DRIVE UNTIL FIXED. THE VAN RAN FOR JUST 1800 MILES, I PURCHASED IT NEW JUST A MONTH AGO FROM DEALERSHIP. THE REPAIRS ARE COVERED UNDER WARRANTY.

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95.3%
ODI 11389733 · 7,200 mi

WENT FOR 1ST EVER OIL CHANGE, TECHNICIANS NOTICED COOLANT RESERVOIR WAS EMPTY (SHOULD NEVER BE) AND THERE WAS LEAKED COOLANT ALL OVER THE ENGINE AND BOTTOM OF CARS PROTECTION PADS (BAD ISSUE). TOLD ME (GET IT TO THE DEALER IMMEDIATELY), WHICH I DID, TAKING IT TO PHILLIPS CHRYSLER OF OCALA. IN ORDER FOR MY ENGINE NOT TO BLOW UP. I HAVE BEEN DRIVING THIS FOR 7000 MILES SINCE I PURCHASED IT WITH ZERO MILES. THE DEALERSHIP TECHNICIANS SAID (THEY HAVE NEVER SEEN THIS CONDITION) IT CAME FROM THE CHRYSLER OEM PLANT THIS WAY, SAID THAT ALL THE BOLTS…

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7720.8%
ODI 11418815

While in EV mode, driving 75 mph on the freeway for at least five minutes, the vehicle suddenly loses power and the accelerator pedal becomes completely unresponsive. My vehicle was slowing down in the carpool lane and I had to carefully find my way to the shoulder to be able to turn the vehicle EV motor back on. There are no warning signs. It is very sudden. This has happened 8 times so far. Dealership service center has inspected and tested the vehicle twice for a few weeks and has not been able to reproduce. My vehicle is available for mor…

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2612.2%
ODI 11450601

The car stalled while driving. I was driving down a city street and the engine cut off and a message on the dash read "Put Vehicle in P to start." I pulled over and it took several minutes to get the car to restart. This happened several times on the way back to the dealership (we had only just bought the car the day before). Our safety and that of others on the road was put at risk because we were stopped in the middle of traffic and were unable to move. Pulling over across traffic once the car had stalled was also dangerous because I cou…

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1610.5%
ODI 11565851

Service hybrid electric vehicle system

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24.7%
ODI 11731184

2024 Pacifica Van with 66,000 miles started to run rough then quit in a McDonalds parking lot in Richmond VA 70 miles from our home residence. I had the car towed to a local Chrysler dealership on Saturday night before Easter. The tow truck drive was kind enough to take myself, spouse, daughter and Golden Retriever to the Richmond airport where we rented a car and drove home to Leonardtown, MD. The Chrysler dealership troubleshoot the vehicle and ordered a fuel pump.

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310.7%
ODI 11680466

After not driving the car for a full day or so, when I drive down my street about 1/4 of a mile to a stop sign and stop the vehicle will not accelerate from the stop. I press on the gas but the car goes around 5 MPH for the next 50-100 feet or so and will not accelerate before finally kicking in and accelerating normally. This has happened over 20 times since purchasing the vehicle as new in late March of 2025.

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19.1%
ODI 11738286

We were stopped for fuel. Prior to fueling we turned off the engine and opened the fuel door, inserting the gas nozzle and then began to pump fuel. While the nozzle was running, a passenger opened the sliding door by pressing the auto open button - and the door slid into the hand of the individual holding the fuel nozzle, crushing his hand between the door and the nozzle - causing the nozzle to dislodge from the filling neck , releasing gasoline all over the driver and j hiring his hand. There is no interlock preventing the door from au…

Look up ODI 11738286 at NHTSA ↗

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine100,572–141,750 mi120,000 mi130
ODI 10458200 · 127,000 mi

IN GOING TO MECHANIC TO GET OIL CHANGE. I WAS NOTIFIED THAT SUBFRAME WAS RUSTED OUT AND CAR IS VERY DANGEROUS TO BE DRIVEN. I HAVE YET TO CONTACT DEALERSHIP BUT ON DOING A SEARCH ON LINE I FOUND THIS TO BE A MAJOR ISSUE WITH THIS CAR. I LIVE IN THE SUBURBS OF CHICAGO. *TR

Look up ODI 10458200 at NHTSA ↗

ODI 10459955 · 102,000 mi

ON NUMEROUS OCCASIONS I WILL BE DRIVING MY CAR AND IT WILL JUST STALL OUT COMPLETELY. I HAVE NO CONTROL OVER MY CAR. THERE IS NO INCLINATION THAT IT IS EVEN GOING TO HAPPEN. I HAVE ALMOST WRECKED MY CAR. AT HIGHER SPEEDS MY CAR JERKS AND STUTTERS AND WILL RANDOMLY SHUT OFF TOO. I WILL BE STOPPING TO MAKE A RIGHT OR LEFT TURN AND MY CAR WILL STALL OUT AND I HAVE ALMOST WRECKED MY CAR WITH MY FOUR CHILDREN IN THE CAR!!!!!!! I SEE THERE IS A RECALL ON SOME CHRYSLER PACIFICA'S FOR THIS EXACT PROBLEM, BUT FOR SOME REASON IT IS NOT ON MINE AND IT I…

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ODI 10460034 · 108,000 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACTED STATED THAT A PRIVATE MECHANIC CONFIRMED THERE WAS A HOLE IN THE ENGINE CRADLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000 AND THE CURRENT MILEAGE WAS 118,000.

Look up ODI 10460034 at NHTSA ↗

Structure:Body101,300–145,000 mi124,000 mi109
ODI 10414329 · 60,000 mi

STEERING BECAME DIFFICULT (TIGHT) WITH CATCHING DURING TURNS. DIAGNOSED AS A BROKEN VEHICLE ENGINE CRADLE FAILED ON 7 YEAR OLD VEHICLE WITH 60,000 MILES. CHRYLSER HAS ACKNOWLEDGED FAILURES OF THIS PART AND HAS PROVIDED A 10 YEAR 150,000 MILE WARRANTY FOR 2004-2005 PACIFICA'S THAT WERE OPERATED IN AREAS OF HIGH ROAD SALT USAGE (MINE WAS IN IL FOR 20,000 MILES. FOR SOME REASON CHRYSLER STATES MY VIN DOES NOT QUALIFY. SEE COPY OF LETTER BELOW: (THIS LETTER WAS PROVIDED BY A PACIFICA OWNER, NOT SENT TO ME.) THIS LETTER IS TO INFORM YOU THAT THE…

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ODI 10427010 · 25,000 mi

CAR NOW HAS 140000 MILES. I AM ON THE 3RD FULL SET OF ENGINE MOUNTS AND NOW 3 OF THEM ARE BROKEN AGAIN AND NEED REPLACEMENT. THIS COULD EASILY HAVE TURNED INTO A SAFETY ISSUE. THIS IS OBVIOUSLY A DEFECT THAT CHRYSLER KNOWS ABOUT. WHY HAS THERE BEEN NO RECALL? *TR

Look up ODI 10427010 at NHTSA ↗

ODI 10432402 · 113,450 mi

I TOOK MY CAR IN FOR ANNUAL INSPECTION TODAY....OMG.....IT'S UNINSPECTABLE.....TOO DANGEROUS TO DRIVE.....THERE ARE HOLES IN THE FRONT SUB FRAME, REAR BUSHINGS ARE GONE IN REAR SUB FRAME AND THE ROCKERS HAVE HOLES IN THEM.....THE ENGINE MAY WELL FALL OUT.....! THIS CAR HAS ONLY 113,000 MILES ON IT.....HAS BEEN REGULARLY MAINTAINED AND NOW, HOW AM I SUPPOSED TO GET TO WORK?? $ 2944 QUOTED FOR NEW PARTS AND MORE THAN $1000 FOR LABOR TO FIX.....ALL OF THESE OTHER OWNER COMPLAINTS ABOUT THE EXACT SAME THING TELL ME CHRYSLER IS RIPPING OFF IT'S CO…

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Suspension82,250–142,250 mi112,866 mi102
ODI 10107700 · 10,418 mi

REAR GRINDS AND SMOKES. HEAVY VIBRATION THROUGH THE STEERING WHEEL THAT IS SO BAD THAT IT IS DIFFICULT TO HOLD THE STEERING WHEEL. *NM

Look up ODI 10107700 at NHTSA ↗

ODI 10214635 · 60,000 mi

IN AUGUST OF 2007 I NOTICED A CLUCKING NOISE IN THE FRONT OF MY VEHICLE WHEN EVER I WAS ON UNEVEN ROADS OR A BUMPY SERVICE. I THOUGHT MY SHOCKS NEEDED TO BE REPLACED SO WE DID THAT BUT THE NOISE IS CONTINUING TO GET WORSE, I TOOK IT TO A MECHANIC IN OCTOBER HE REPLACED THE BUSHINGS WHICH DIDN'T SEEM TO SOLVE THE PROBLEM, HE DOESN'T KNOW WHAT THE PROBLEM IS, I HAVE SPENT OVER A COUPLE OF THOUSAND DOLLARS ON PROBLEMS WITH THIS VEHICLE ALREADY AND I AM GETTING A LITTLE WORRIED ABOUT DRIVING IT DOWN THE ROAD IT SOUNDS SO BAD I THINK A FRONT TIRE O…

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ODI 10228824 · 46,067 mi

VEHICLE WAS MAKING A CLUNKING NOISE AT ACCELERATION, VEHICLE WAS ALSO MAKING NOISES THAT SOUNDED LIKE THE SHOCKS NEEDED TO BE REPLACED. DEALERSHIP TOLD ME THAT THE BOTH LOWER CONTROL ARMS WERE BROKEN AND NEEDED TO BE REPLACED ALONG WITH THE FRONT AND REAR MOTOR MOUNTS. AFTER THIS WAS DONE 2 DAYS LATER VEHICLE CHECK ENGINE LIGHT CAME ON DEALERSHIP HAS TOLD ME THAT THE EMISSION PUMP AND SOLENOID HAS FAILED - THE EMISSION PUMP WAS JUST REPLACED IN NOVEMBER 2007. FROM REVIEWING THE WEBSITE IT LOOKS LIKE CHRYLSER NEEDS TO TAKE RESPONSIBILITY FOR SE…

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Electrical System40,654–128,750 mi92,000 mi70
ODI 10052525 · 120 mi

VEHICLE HAS LESS THEN 4000 MILES. MULTIPLE ELECTRICAL PROBLEMS (FIRST TOW AT 120MILES). DEFECTIVE ENGINE WIRING @ FUEL INJECTORS CAUSING SEVERE BUCKING AND AND STALLING. ELECTRICAL PROBLEMS WITH TRANSMISSION CONTROL SYSTEM CAUSING VEHICLE TO STAY IN 1ST GEAR AND SHOW CHECK ENGINE LIGHT. VEHICLE HAS BEEN TOWED 4 TIMES AND SPENT OVER 20 DAYS AT THE DEALER. I HAVE ONLY OWNED IT LESS THEN 4 MONTHS.*AK

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ODI 10054639 · 800 mi

POWER SEAT CONTROL FAILURE FOR DIRVER AND FRONT PASSENGER SEATS. ALSO, SEAT HEATING SYSTEM FAILS. DASHBOARD FLASHES WITH SIGNS OF MEMORY FAILURE. CAR HAS BEEN TAKEN TO THE DEALER FOR REPAIR FOUR TIMES WITH NO SOLUTION TO THE PROBLEMS.

Look up ODI 10054639 at NHTSA ↗

ODI 10058419 · 122 mi

THE POWER WINDOWS, LOCKS, MIRRORS, KEYLESS REMOTE ENTRY AND POWER SEATS ALL STOPPED WORKING AT THE SAME TIME. THE TRUNK ALSO WOULD NOT UNLOCK TO OPEN. WE HAVE OWNED THE CAR FOR THREE DAYS.*AK

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Structure:Frame And Members73,500–107,846 mi87,000 mi75
ODI 10121746 · 14,121 mi

ON FRIDAY THER 13TH OF MAY I HAD A FLAT TIRE ON MY 2004 PACIFICA (CHRYSLER), THE JACK FAILLED AND CRIPLE UNDER THE LOAD OF MY CAR CAUSING $2000.00 0F DAMAGE, I FOLLOWED THE MANUFACTURE MANUAL.AFTER LOOKING FURTHER INTO THIS I NOTICE THAT WHERE THE JACK WAS POSITION THE FRAME BENT ( PROBALY CAUSE THE JACK TO FAILLED) I HAVE PICTURE I COULD EMAIL YOU. I CONTACTED THE DEALERSHIP AND CHRYSLER AND BOTH ARE NOT LISTENING TO MY SAFETY CONCERNS. THE GENERAL MANAGER OF MY LOCAL DEALERSHIP TOLD ME THAT A SIMILAR INCIDENT HAPPENED TO HIM ON HIS REAR TIRE …

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ODI 10236243 · 126,000 mi

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. HE TOOK THE VEHICLE TO A MECHANIC TO INSPECT THE TRANSMISSION. THE DIAGNOSIS WAS THAT THE ENTIRE FRONT END OF THE VEHICLE HAD ROTTED OUT AND DROPPED TWO TO THREE INCHES BELOW THE ENGINE. THE COST OF THE REPAIR WAS $4,000, IN WHICH THE DEALER WAS WILLING TO PAY FOR HALF. THE CURRENT AND FAILURE MILEAGES WERE 126,000. UPDATED 09/17/08. *LJ UPDATED 09/25/08. *JB

Look up ODI 10236243 at NHTSA ↗

ODI 10240029 · 52,000 mi

2004 CHRYLSER PACIFICA ENGINE CRADLE RUSTED OUT, TIE ROD REPLACED ABOUT ONE YR AGO. DEALER WON'T COVER COST D/T WARRANTY EXPIRED. 53,000 MILES ON CAR. MAJOR SAFETY ISSUE D/T ENGINE/TRANS COULD FALL OUT WHILE DRIVING. INSTRUCTED ONLY TO DRIVE CAR IF NECESSARY. AVOID BUMPS! HAVE FOUND MULTIPLE C/O ON INTERNET ON SAME MATTER. I SHOULD NOT HAVE TO PAY FOR POOR QUALITY OF METAL USED ON FRAME WORK. *TR

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Engine And Engine Cooling60,000–110,000 mi89,000 mi69
ODI 10057800 · 700 mi

INTERMITTENTLY WHILE TURNING CORNERS VEHICLE STALLED. VEHICLE HAD BEEN TO DEALER SIX TIMES, BUT PROBLEM RECURRED. *AK

Look up ODI 10057800 at NHTSA ↗

ODI 10059520 · 3,000 mi

WHILE DRIVING AT ANY SPEED AND WHEN TURNING CORNERS VEHICLE STALLED. VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES. EACH TIME DEALER EXAMINED THE VEHICLE, BUT COULD NOT RESOLVE THE PROBLEM. *AK

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ODI 10078540 · 8,000 mi

CAR HAS DIED WHILE DRIVING ON THREE OCCASIONS. THE FIRST TWO WERE WHILE DRIVING 45 MILES PER HOUR AND CAR STALLED, ALL SYSTEMS DIED. THE THIRD OCCASION THE CAR STALLED WHILE DRIVING 70 MPH ON HIGHWAY WHILE ATTEMPTING TO PASS A CAR. THE VEHICLE IS 6 MONTHS OLD AND HAS UNDER 8,000 MILES. DEALER HAS SAID PROBLEM WAS "FIXED" AFTER DOWNLOADING SOME NEW SOFTWARE BUT PROBLEM HAS CONTINUED. THIS COULD RESULT IN A TERRIBLE CRASH!*AK

Look up ODI 10078540 at NHTSA ↗

Structure:Frame And Members:Underbody Shields80,500–130,000 mi107,552 mi54
ODI 10267748 · 62,000 mi

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT TOOK HER VEHICLE TO THE DEALER BECAUSE THE STEERING WHEEL SHAKES WHILE DRIVING 65 MPH. IN ADDITION, A NAIL WAS FOUND IN THE TIRE. THE DEALER STATED THAT INNER TIE RODS AND TIRE BALANCING WERE NEEDED. THEY FURTHER STATED THAT THE ENGINE CRADLE WAS CORRODED. THE DEALER TOOK PICTURES TO SEND TO THE MANUFACTURER SO THEY COULD BE ADVISED ON HOW TO PROCEED. THE CONTACT IS CURRENTLY WAITING ON A RETURN PHONE CALL FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 62,000.

Look up ODI 10267748 at NHTSA ↗

ODI 10432859 · 75,000 mi

VEHICLE WAS TAKEN IN TO DEALER DUE TO EXCESSIVE NOISE WHEN BRAKES ARE APPLIED HARD FOR SUDDEN STOPS. WERE TOLD THAT THE SUBFRAME IN THE FRONT OF THE CAR IS RUSTED OUT AND WILL COST ABOUT $3,000 TO REPAIR. CAR IS GARAGE-KEPT AND WASHED REGULARLY, AND ONLY HAS 75,000 MILES. *TT

Look up ODI 10432859 at NHTSA ↗

ODI 10458200 · 127,000 mi

IN GOING TO MECHANIC TO GET OIL CHANGE. I WAS NOTIFIED THAT SUBFRAME WAS RUSTED OUT AND CAR IS VERY DANGEROUS TO BE DRIVEN. I HAVE YET TO CONTACT DEALERSHIP BUT ON DOING A SEARCH ON LINE I FOUND THIS TO BE A MAJOR ISSUE WITH THIS CAR. I LIVE IN THE SUBURBS OF CHICAGO. *TR

Look up ODI 10458200 at NHTSA ↗

Structure87,000–125,000 mi105,000 mi45
ODI 10168639 · 34,000 mi

MY 2004 PACIFICA WILL NOT START AT TIMES. SOMETIMES 2 WEEKS CAN GO BY WITHOUT INCIDENT, BUT THEN THE CAR WILL NOT START UNTIL I HOLD MY FOOT ON THE GAS. THE DEALER CLAIMS THAT UNLESS IT HAPPENS WHILE AT THEIR SHOP, THEY CANNOT DO ANYTHING. ALSO, THE DRIVERS SIDE MEMORY MIRROR WILL CHANGE POSITION AND MAKE A SOUND LIKE GEARS TRYING TO ENGAGE BUT CANNOT. AGAIN, THE DEALER COULD NOT FIND A PROBLEM ALTHOUGH IT HAPPENS EACH TIME I USE IT. I COMPLAINED ABOUT THE TRANSMISSION BEING SLUGGISH FROM A PARKED POSITION, THEY TOLD ME THEY COULD NOT FIND…

Look up ODI 10168639 at NHTSA ↗

ODI 10168651 · 34,000 mi

1-MY 2004 PACIFICA WILL NOT START AT TIMES. SOMETIMES 2 WEEKS CAN GO BY WITHOUT INCIDENT, THEN THE CAR WILL NOT START UNTIL I HOLD MY FOOT ON THE GAS. THE DEALER CLAIMS THAT UNLESS IT HAPPENS WHILE AT THEIR SHOP, THEY CANNOT DO ANYTHING. 2- THE DRIVERS SIDE MIRROR WILL CHANGE POSITION AND MAKE A SOUND LIKE GEARS TRYING TO ENGAGE BUT CANNOT. AGAIN, THE DEALER COULD NOT FIND A PROBLEM ALTHOUGH IT HAPPENS EACH TIME I USE IT. 3- I COMPLAINED ABOUT THE TRANSMISSION BEING SLUGGISH FROM A PARKED POSITION UNTIL IT PASSES FIRST GEAR. THEY TOLD…

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ODI 10207318 · 60,000 mi

DASH IS CRACKING, IN THE CENTER, STARTING FROM THE WINDSHIELD AND GOING TOWARDS THE PASSENGER COMPARTMENT. DASH BULGING ON DRIVER'S SIDE AT WINDSHIELD. *TR

Look up ODI 10207318 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2103 reports

2022: 103 complaints · 2023: 102 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20222064103
20231830102
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202221300
202315200

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineStructure:BodySuspensionElectrical SystemStructure:Frame And MembersEngine And Engine CoolingStructure:Frame And Members:Underbody ShieldsStructure
Engine—
19
ODI 10535296 · 130,111 mi

2004 PACIFICA HAS A CLICKING NOISE AND HAD IT CHECKED OUT AND IT IS THE CRADLE ASSEMBLY& REAR ENGINE MOUNT IS BAD. IT IS RUSTED AND CRACKED. ALSO HAS ALOT OF SUSPENSION ISSUES. ENGINE GETTING READY TO FALL OUT. *TR

Look up ODI 10535296 at NHTSA ↗

ODI 10597684 · 115,000 mi

THE ENGINE CRADLE HAS RUSTED OUT AND THE ENGINE IS READY TO FALL OUT OF THE CAR. CANNOT PASS SAFETY INSPECTION. NO ASSISTANCE FROM CHRYSLER ON THIS AFTER MANY CALLS. IT SEEMS TO BE A VERY, VERY POPULAR ISSUE. THEY SAID THEY WILL ONLY FIX SOMETHING THAT HAS A RECALL. SO BASICALLY THEY WILL NOT STAND BEHIND THEIR PRODUCTS UNLESS THEY ARE FORCED TO. WHAT A SHAME! *TR

Look up ODI 10597684 at NHTSA ↗

ODI 10625726 · 153,000 mi

ENGINE CRADLE/MOUNT AND FRAME IS COMPLETELY RUSTED OUT. UNSAFE TO DRIVE. STUCK WITH A PILE OF STEEL THAT HAS NO TRADE IN VALUE OR RESALE VALUE. APPARENTLY, THIS EFFECTS ALMOST EVERY 2004 PACIFICA. NHTSA OUGHT TO BE LOOKING INTO THIS ISSUE MORE CLOSELY. IT'S OBVIOUS THAT THE HUNDRED'S WHO'VE REGISTERED A COMPLAINT ON THIS WEBSITE ARE FEELING THAT THE AGENCY DOES NOT CARE TO INVESTIGATE. SHAME ON CHRYSLER; SHAME ON NHTSA.

Look up ODI 10625726 at NHTSA ↗

24
ODI 10458200 · 127,000 mi

IN GOING TO MECHANIC TO GET OIL CHANGE. I WAS NOTIFIED THAT SUBFRAME WAS RUSTED OUT AND CAR IS VERY DANGEROUS TO BE DRIVEN. I HAVE YET TO CONTACT DEALERSHIP BUT ON DOING A SEARCH ON LINE I FOUND THIS TO BE A MAJOR ISSUE WITH THIS CAR. I LIVE IN THE SUBURBS OF CHICAGO. *TR

Look up ODI 10458200 at NHTSA ↗

ODI 10502351 · 110,000 mi

DRIVING AROUND 40 THE VEHICLE STARTED TO SHAKE. I THOUGHT MAYBE A WHEEL BEARING OR TIE ROD WAS THE ISSUE. UPON TAKING IT TO THE SHOP TO GET CHECKED I WAS TOLD THAT THE ENGINE CRADLE WAS RUSTED TO THE POINT OF ALMOST FAILING. I AM CURRENTLY HAVING THE CRADLE REPLACED. HAD THAT OCCURRED AT A HIGHER SPEED I HAT TO THINK WHAT MAY HAVE HAPPENED. I CALLED CHRYSLER AND WAS TOLD THERE IS A REPLACEMENT PROGRAM FOR VEHICLES BUILT BETWEEN FEB 23RD AND MAR31ST 2004. BECAUSE MY VEHICLE WAS BUILT JANUARY 23RD 2004 IT WAS NOT COVERED AND I RECEIVED NO LETTER…

Look up ODI 10502351 at NHTSA ↗

ODI 10553018 · 143,000 mi

2004 CHRYSLER PACIFICA ENGINE CRADLE RUSTED OUT UNSAFE TO DRIVE. *TR

Look up ODI 10553018 at NHTSA ↗

11
ODI 10459955 · 102,000 mi

ON NUMEROUS OCCASIONS I WILL BE DRIVING MY CAR AND IT WILL JUST STALL OUT COMPLETELY. I HAVE NO CONTROL OVER MY CAR. THERE IS NO INCLINATION THAT IT IS EVEN GOING TO HAPPEN. I HAVE ALMOST WRECKED MY CAR. AT HIGHER SPEEDS MY CAR JERKS AND STUTTERS AND WILL RANDOMLY SHUT OFF TOO. I WILL BE STOPPING TO MAKE A RIGHT OR LEFT TURN AND MY CAR WILL STALL OUT AND I HAVE ALMOST WRECKED MY CAR WITH MY FOUR CHILDREN IN THE CAR!!!!!!! I SEE THERE IS A RECALL ON SOME CHRYSLER PACIFICA'S FOR THIS EXACT PROBLEM, BUT FOR SOME REASON IT IS NOT ON MINE AND IT I…

Look up ODI 10459955 at NHTSA ↗

ODI 10460877 · 120,000 mi

STARTING IN 2011 MY PACIFICA'S ELECTRICAL SYSTEMS SEEM TO BE SHUTTING DOWN. FIRST I LOST THE ABILITY TO OPEN WINDOWS OR USE POWER LOCKS ON THE PASSENGER SIDE. NEXT I LOST THE CRUISE CONTROL FUNCTION. NOW MY CHECK ENGINE LIGHT APPEARS INTERMITTENTLY. MOST RECENTLY THE AIR BAG LIGHT AND ALARM COMES ON BUT ONLY INTERMITTENTLY. *JS

Look up ODI 10460877 at NHTSA ↗

ODI 10509189 · 129,000 mi

THE VEHICLE WAS BEING DRIVEN WHEN SUDDENLY SMOKE STARTS COMING FROM THE ENGINE COMPARTMENT PULLED OVER TO CHECK UNDER THE HOOD AND FLAMES BEGAN COMING OUT CLOSED THE HOOD AND THE VEHICLE JUST BURNED DOWN TO THE GROUND CALLED 911 FIREFIGHTER CAME AND PUT OUT THE FIRE IT WAS ALL SO FAST ITS UNREAL. *TR

Look up ODI 10509189 at NHTSA ↗

00
4
ODI 10458200 · 127,000 mi

IN GOING TO MECHANIC TO GET OIL CHANGE. I WAS NOTIFIED THAT SUBFRAME WAS RUSTED OUT AND CAR IS VERY DANGEROUS TO BE DRIVEN. I HAVE YET TO CONTACT DEALERSHIP BUT ON DOING A SEARCH ON LINE I FOUND THIS TO BE A MAJOR ISSUE WITH THIS CAR. I LIVE IN THE SUBURBS OF CHICAGO. *TR

Look up ODI 10458200 at NHTSA ↗

ODI 10547861 · 108,310 mi

MY GARAGE TOLD ME THAT THE ENGINE CRADLE OR SUB FRAME HAS A SUBSTANTIAL HOLE FROM RUSTING OUT. *TR

Look up ODI 10547861 at NHTSA ↗

ODI 10575366 · 48,000 mi

DISCOVERED ENGINE SUPPORT HAS A RUST THROUGH HOLE APPROX. 1 3/4 X 3/4. ALSO SHOWING OTHER AREAS OF RUST DAMAGE. THIS AUTO IS LOW MILEAGE & GARAGE KEPT. HAVE PHOTOS WITH TAPE MEASURE IF DESIRED. *TR

Look up ODI 10575366 at NHTSA ↗

9
ODI 10553018 · 143,000 mi

2004 CHRYSLER PACIFICA ENGINE CRADLE RUSTED OUT UNSAFE TO DRIVE. *TR

Look up ODI 10553018 at NHTSA ↗

ODI 10559832 · 125,000 mi

CHRYSLER SERVICE BULLETIN: 13-001-10 SERVICE BULLETIN NO.: WB-D-10-34 NHTSA ID NUMBER: 10045080 MOTOR CRADLE HAS RUSTED OUT STRUCTURALLY UNSAFE, WILL NOT PASS INSPECTION MAY CAUSE A SEVERE DANGEROUS ACCIDENT. CHRYSLER HAS EXTENDED THE WARRANTY ON 2004 CHRYSLER PACIFICAS THAT WERE PRODUCED FEBRUARY 2004 - MARCH 2004. MY CAR WAS MANUFACTURED IN MAY 2004. I HAVE THE SAME SYMPTOMS THE CARS PRODUCED ONLY 30 DAYS PRIOR! MY REPAIR NEEDS TO BE COVERED. *TR

Look up ODI 10559832 at NHTSA ↗

ODI 10563312 · 146,000 mi

I TOOK MY CAR TO A MECHANIC FOR AN OIL CHANGE AND I WAS SHOCKED BY WHAT I'VE SEEN. THE ENGINE CRADLE IS RUSTED OUT AND IT ALSO HAS CRACKS ON IT. IT IS A REAL LIFE-THREATENING SITUATION WHERE THE STRUCTURE CAN FALL OUT AT ANY MOMENT. I COULD IMAGINE MYSELF DRIVING ON THE HIGHWAY AND BE INVOLVED IN A CAR ACCIDENT BECAUSE THIS CAR MANUFACTURER BUILDS CARS LIKE THIS. I'M SHOCKED. I HAVE A SON THAT WE DRIVE IN THIS CAR AND NOW I PREFER TO HAVE IT PARKED THAN PUT MY SON'S LIFE IN DANGER. I'VE NEVER SEEN SUCH CORROSION AND IT IS DEFINITELY A PROBLEM C…

Look up ODI 10563312 at NHTSA ↗

Structure:Body
19
ODI 10535296 · 130,111 mi

2004 PACIFICA HAS A CLICKING NOISE AND HAD IT CHECKED OUT AND IT IS THE CRADLE ASSEMBLY& REAR ENGINE MOUNT IS BAD. IT IS RUSTED AND CRACKED. ALSO HAS ALOT OF SUSPENSION ISSUES. ENGINE GETTING READY TO FALL OUT. *TR

Look up ODI 10535296 at NHTSA ↗

ODI 10597684 · 115,000 mi

THE ENGINE CRADLE HAS RUSTED OUT AND THE ENGINE IS READY TO FALL OUT OF THE CAR. CANNOT PASS SAFETY INSPECTION. NO ASSISTANCE FROM CHRYSLER ON THIS AFTER MANY CALLS. IT SEEMS TO BE A VERY, VERY POPULAR ISSUE. THEY SAID THEY WILL ONLY FIX SOMETHING THAT HAS A RECALL. SO BASICALLY THEY WILL NOT STAND BEHIND THEIR PRODUCTS UNLESS THEY ARE FORCED TO. WHAT A SHAME! *TR

Look up ODI 10597684 at NHTSA ↗

ODI 10625726 · 153,000 mi

ENGINE CRADLE/MOUNT AND FRAME IS COMPLETELY RUSTED OUT. UNSAFE TO DRIVE. STUCK WITH A PILE OF STEEL THAT HAS NO TRADE IN VALUE OR RESALE VALUE. APPARENTLY, THIS EFFECTS ALMOST EVERY 2004 PACIFICA. NHTSA OUGHT TO BE LOOKING INTO THIS ISSUE MORE CLOSELY. IT'S OBVIOUS THAT THE HUNDRED'S WHO'VE REGISTERED A COMPLAINT ON THIS WEBSITE ARE FEELING THAT THE AGENCY DOES NOT CARE TO INVESTIGATE. SHAME ON CHRYSLER; SHAME ON NHTSA.

Look up ODI 10625726 at NHTSA ↗

—
18
ODI 10432402 · 113,450 mi

I TOOK MY CAR IN FOR ANNUAL INSPECTION TODAY....OMG.....IT'S UNINSPECTABLE.....TOO DANGEROUS TO DRIVE.....THERE ARE HOLES IN THE FRONT SUB FRAME, REAR BUSHINGS ARE GONE IN REAR SUB FRAME AND THE ROCKERS HAVE HOLES IN THEM.....THE ENGINE MAY WELL FALL OUT.....! THIS CAR HAS ONLY 113,000 MILES ON IT.....HAS BEEN REGULARLY MAINTAINED AND NOW, HOW AM I SUPPOSED TO GET TO WORK?? $ 2944 QUOTED FOR NEW PARTS AND MORE THAN $1000 FOR LABOR TO FIX.....ALL OF THESE OTHER OWNER COMPLAINTS ABOUT THE EXACT SAME THING TELL ME CHRYSLER IS RIPPING OFF IT'S CO…

Look up ODI 10432402 at NHTSA ↗

ODI 10434193 · 88,150 mi

THE FRONT SUB FRAME OR ENGINE CRADLE IS RUSTED THROUGH AND IS NO LONGER SUITABLE FOR ITS INTENDED PURPOSE CAUSING A SAFETY INSPECTION FAILURE. *TR

Look up ODI 10434193 at NHTSA ↗

ODI 10478802 · 80,000 mi

I TOOK MY VEHICLE IN TO THE SHOP TO GET NEW TIRES AND THE MECHANIC INFORMED ME THAT THE FRAME WAS RUSTED IN HALF. HE TOLD ME THAT I WOULD HAVE TO REPLACE THE FRAME OR THE VEHICLE WOULD NOT BE SAFE TO DRIVE. *TR

Look up ODI 10478802 at NHTSA ↗

1
ODI 11246596 · 130,000 mi

TOOK A SHORT DRIVE. TURNED OFF THE VEHICLE. AFTER A COUPLE MINUTES SMOKE AND FLAMES WERE COMING OUT OF THE HOOD. GRABBED A FIRE EXTINGUISHER OPENED THE HOOD AND PUT OUT THE FIRE ON THE PASSENGER SIDE. THE AIR FILTER HOUSING WAS MELTED.EMBERS WERE STILL SPREADING ALONG THE INSULATION ATTACHED TO THE HOOD. MANUALLY REMOVED THE SPREADING EMBERS WITH SOME TOOLS. NOT SURE THE CAUSE. ALSO WHY IS THE INSULATION MADE OF A MATERIAL THAT IS NOT FIREPROOF?

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0
5
ODI 10414329 · 60,000 mi

STEERING BECAME DIFFICULT (TIGHT) WITH CATCHING DURING TURNS. DIAGNOSED AS A BROKEN VEHICLE ENGINE CRADLE FAILED ON 7 YEAR OLD VEHICLE WITH 60,000 MILES. CHRYLSER HAS ACKNOWLEDGED FAILURES OF THIS PART AND HAS PROVIDED A 10 YEAR 150,000 MILE WARRANTY FOR 2004-2005 PACIFICA'S THAT WERE OPERATED IN AREAS OF HIGH ROAD SALT USAGE (MINE WAS IN IL FOR 20,000 MILES. FOR SOME REASON CHRYSLER STATES MY VIN DOES NOT QUALIFY. SEE COPY OF LETTER BELOW: (THIS LETTER WAS PROVIDED BY A PACIFICA OWNER, NOT SENT TO ME.) THIS LETTER IS TO INFORM YOU THAT THE…

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ODI 10427010 · 25,000 mi

CAR NOW HAS 140000 MILES. I AM ON THE 3RD FULL SET OF ENGINE MOUNTS AND NOW 3 OF THEM ARE BROKEN AGAIN AND NEED REPLACEMENT. THIS COULD EASILY HAVE TURNED INTO A SAFETY ISSUE. THIS IS OBVIOUSLY A DEFECT THAT CHRYSLER KNOWS ABOUT. WHY HAS THERE BEEN NO RECALL? *TR

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ODI 10557919 · 110,000 mi

ON A SERVICE DATE I WAS NOTIFIED THAT MY ENGINE CRADLE FRAME HAD DETERIORATED SO BAD THAT FAILURE FROM THE FRAME WAS IMMINENT. THE MECHANIC STATED THAT RUST WAS UNUSUAL FOR SUCH A EARLY MODEL VEHICLE. I CONTACTED CHRYSLER AFTER DOING SOME RESEARCH THAT THERE IS AN ACTIVE RECALL ON 2004-05 CHRYSLER PACIFICA FOR ENGINE CRADLE FAILURE. I WENT TO MY NEAREST CHRYSLER DEALER AND WAS TOLD MY CAR VIN NUMBER DIDN'T SHOW ANY RECALLS. I LATER CONTACTED CHRYSLER'S HEADQUARTERS AND WAS TOLD THAT MY VEHICLE DIDN'T MATCH THE CRITERIA BECAUSE IT WAS MANUFACTUR…

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1
ODI 10865437 · 85,000 mi

TOOK OUR 2004 PACIFICA IN TODAY FOR AN ALIGNMENT TO FIX THE SHAKING WHEN THE CAR IS DRIVEN ON THE HIGHWAY AND WAS TOLD THAT AN ALIGNMENT WOULD BE A WASTE OF MONEY DUE TO THE RUSTED OUT FRAME UNDER THE CAR. HADN'T HEARD A SINGLE WORD ABOUT THIS ISSUE UNTIL TODAY. WE'VE HAD THIS CAR SINCE 2005, BOUGHT WITH 12, 000 MILES ON IT AND NOW IT HAS 85, 000. STILL NOT BAD FOR A CAR THAT IS 11 YEARS OLD AND THE BODY AND INTERIOR ARE IN VERY GOOD SHAPE. NOW WHAT TO DO?!!! THANK YOU FIRESTONE FOR BEING HONEST AND NOT CHARGING US FOR YOUR TIME. (CAN I MEN…

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0
Suspension
24
ODI 10458200 · 127,000 mi

IN GOING TO MECHANIC TO GET OIL CHANGE. I WAS NOTIFIED THAT SUBFRAME WAS RUSTED OUT AND CAR IS VERY DANGEROUS TO BE DRIVEN. I HAVE YET TO CONTACT DEALERSHIP BUT ON DOING A SEARCH ON LINE I FOUND THIS TO BE A MAJOR ISSUE WITH THIS CAR. I LIVE IN THE SUBURBS OF CHICAGO. *TR

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ODI 10502351 · 110,000 mi

DRIVING AROUND 40 THE VEHICLE STARTED TO SHAKE. I THOUGHT MAYBE A WHEEL BEARING OR TIE ROD WAS THE ISSUE. UPON TAKING IT TO THE SHOP TO GET CHECKED I WAS TOLD THAT THE ENGINE CRADLE WAS RUSTED TO THE POINT OF ALMOST FAILING. I AM CURRENTLY HAVING THE CRADLE REPLACED. HAD THAT OCCURRED AT A HIGHER SPEED I HAT TO THINK WHAT MAY HAVE HAPPENED. I CALLED CHRYSLER AND WAS TOLD THERE IS A REPLACEMENT PROGRAM FOR VEHICLES BUILT BETWEEN FEB 23RD AND MAR31ST 2004. BECAUSE MY VEHICLE WAS BUILT JANUARY 23RD 2004 IT WAS NOT COVERED AND I RECEIVED NO LETTER…

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ODI 10553018 · 143,000 mi

2004 CHRYSLER PACIFICA ENGINE CRADLE RUSTED OUT UNSAFE TO DRIVE. *TR

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18
ODI 10432402 · 113,450 mi

I TOOK MY CAR IN FOR ANNUAL INSPECTION TODAY....OMG.....IT'S UNINSPECTABLE.....TOO DANGEROUS TO DRIVE.....THERE ARE HOLES IN THE FRONT SUB FRAME, REAR BUSHINGS ARE GONE IN REAR SUB FRAME AND THE ROCKERS HAVE HOLES IN THEM.....THE ENGINE MAY WELL FALL OUT.....! THIS CAR HAS ONLY 113,000 MILES ON IT.....HAS BEEN REGULARLY MAINTAINED AND NOW, HOW AM I SUPPOSED TO GET TO WORK?? $ 2944 QUOTED FOR NEW PARTS AND MORE THAN $1000 FOR LABOR TO FIX.....ALL OF THESE OTHER OWNER COMPLAINTS ABOUT THE EXACT SAME THING TELL ME CHRYSLER IS RIPPING OFF IT'S CO…

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ODI 10434193 · 88,150 mi

THE FRONT SUB FRAME OR ENGINE CRADLE IS RUSTED THROUGH AND IS NO LONGER SUITABLE FOR ITS INTENDED PURPOSE CAUSING A SAFETY INSPECTION FAILURE. *TR

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ODI 10478802 · 80,000 mi

I TOOK MY VEHICLE IN TO THE SHOP TO GET NEW TIRES AND THE MECHANIC INFORMED ME THAT THE FRAME WAS RUSTED IN HALF. HE TOLD ME THAT I WOULD HAVE TO REPLACE THE FRAME OR THE VEHICLE WOULD NOT BE SAFE TO DRIVE. *TR

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3
ODI 10270291

2004 CHRYSLER PACIFICA HAS A PROBLEM WITH THE MOTOR MOUNTS. CONSUMER STATES THE MOUNTS HAVE BEEN ON BACK ORDER SINCE DEC. 2008. *NJ THE CONSUMER STATED A NOISE WAS HEARD WHEN GONG OVER BUMPS IN THE ROAD. THE ANTI-LOCK WHEEL SENSOR WAS BAD, THE TIRE LIGHT ILLUMINATED, THE LOWER CONTROL ARMS AND FRONT SWAY BAR WERE REPLACED. THE MOTOR MOUNTS WERE LEAKING OIL. THE INSTRUMENT CLUSTER WAS NOT WORKING AND THE EGR VALVE WAS REPLACED. *JB

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ODI 10523284 · 82,000 mi

I BOUGHT THIS 2004 PACIFICA FROM A DEALER ABOUT A MONTH AGO. TOOK IT TO THE SHOP TO GET MY SHOCKS LOOKED AT AND THEY TOLD ME THEY WOULDN'T DO ANY WORK ON IT BECAUSE THE SUB FRAME WAS ROTTED SO BADLY THEY ADVISED ME NOT TO DRIVE OR PUT ANY MONEY INTO THE VEHICLE BECAUSE IT IS A SAFETY ISSUE. ALSO THERE IS CLICKING COMING FROM THE STEERING WHEEL WHEN YOU TURN LEFT OR RIGHT. AND ALSO A WEEK AFTER I PURCHASED THE VEHICLE THE BLOWER MOTOR RESISTER IS BAD. *TR

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ODI 10649366

I BEEN HAVING MY CHRYSLER PACIFICA 2004 FOR 7 MONTHS. I HAD TO FIX MY LEFT PASSENGER AXLE, SHOCK, WATER PUMP, RADIATOR, PASSENGER UPPER MOTOR MOUNT, THE TANK FOR THE WATER, FUEL INJECTOR LINE, TWO TUNE UPS, AIR FILTER, FUSES, BRAKE LIGHTS AND TIRES. THING THAT IS BROKE, THE PASSENGER WINDOW ELEVATOR, AND MY AC. *TR

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5
ODI 10253823 · 71,000 mi

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT HAS BEEN TAKING HIS VEHICLE TO THE DEALER FOR AN OIL CHANGE AND SERVICE EVER SINCE IT WAS PURCHASED. THE DEALER STATED THAT THE FRAME OF HIS VEHICLE WAS RUSTED THROUGH AND FAILED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND THE CONTACT MUST PAY FOR THE REPAIR COSTS. THE DEALER NEVER WARNED HIM OF ANY FAILURES. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST. THE VEHICLE IS STILL AT THE DEALER AWAITING REPAIR. THE FAILURE MILEAGE WAS 71,000. UPDATED 02/06/09 *BF THE VEHICLE PULL…

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ODI 10278716 · 107,692 mi

WE WERE TOLD LAST WEEK THAT THE MOTOR MOUNTS ON OUR 2004 CHRYSLER PACIFICA WERE GONE. NOT BROKEN.... GONE. I HAD NOTICED SOME FRONT END SHAKING WHEN I HIT THE BRAKES AT A HIGH RATE OF SPEED. I ALSO NOTICED THAT THE ENGINE WAS LOUD WHEN I WOULD HIT THE ACCELERATOR FROM A STOP. OUR MECHANIC DISCOVERED THAT THE MOTOR MOUNTS WERE MISSING AND CAUSING THE ISSUES. EVERY TIME I HIT THE GAS, THE ENGINE JUMPS UP A COUPLE OF INCHES. MY MECHANIC CALLED AROUND AND WAS UNABLE TO GET HIS HANDS ON ANY MOTOR MOUNTS AT THIS TIME. HE WAS TOLD THAT THEY A…

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ODI 10429460 · 117,250 mi

2004 CHRYSLER PACIFICA WITH 117,250 MILES EXPERIENCING SEVERE RUST AND DETERIORATION IN THE REAR SUSPENSION SUBFRAME. THE MOUNTING POINT OF THE REAR SHOCKS TO THE SUBFRAME IS ALMOST COMPLETELY RUSTED THROUGH. TWO MECHANICS HAVE TOLD ME THAT SUCH RUST SHOULD NOT BE EXPECTED ON SUCH A YOUNG VEHICLE. MANY HERE HAVE MENTIONED THE FRONT ENGINE CRADLE RUSTING THROUGH. I'M EXPERIENCING THE SAME TYPE OF RUST ISSUE BUT IN THE BACK. MY MECHANIC SAYS THE CAR IS GETTING TO THE UNSAFE TO DRIVE AREA! HELP!!! *KB

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9
ODI 10439867 · 70,100 mi

2004 CHRYSLER PACIFICA TAKEN TO MECHANIC AFTER PURCHASING USED WITH 69,500 MILES FOR "CLUNKING" NOISE IN FRONT-END. REPLACED PARTS INCLUDED: SWAY BAR LINKAGES, TIE ROD ENDS, AND STRUTS AND MOUNTS ALL OF WHICH NEEDED REPLACING. BUT THE NOISE WAS STILL THERE. THE MECHANIC THEN USED A TOOL HE CALLED "CHASSIS EARS" TO PINPOINT THE SOURCE OF THE NOISE. HE FOUND THAT THE SUBFRAME (ENGINE CRADLE) WAS RUSTED AT THE POINT THAT IT MOUNTS TO THE BODY, JUST UNDER THE FRONT PASSENGER-SIDE FLOORBOARD. UPON FURTHER INSPECTION RUST WAS APPARENT ON THE DRI…

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ODI 10559779 · 64,000 mi

THE ENGINE CRADLE CROSS MEMBER OF MY VEHICLE HAS ROTTED TO THE POINT THAT THE CAR IS UNSAFE TO DRIVE. THERE IS A SERVICE NOTE FOR A SMALL WINDOW OF PACIFICAS INCLUDED ON A WARRANTY FOR THE SAME PROBLEM, BUT ONLY FOR THE CARS BUILT WITHIN A CERTAIN DATE. CHRYSLER IS AWARE OF THE PROBLEM, BUT WILL DO NOTHING TO CORRECT IT. THE CRADLE INCORPORATES THE ENGINE MOUNTS, LOWER CONTROL ARMS, AND STEERING. IF IT IS NOT REPLACED, AND BREAKS WHILE DRIVING, THERE WILL BE A COMPLETE LOSS OF CONTROL OF THE VEHICLE. I KNOW THAT MY VEHICLE IS NOT THE ONLY ONE W…

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ODI 10631600 · 109,479 mi

I WAS JUST ADVISED TODAY BY THREE DIFFERENT AUTO SHOPS THAT I HAVE A RUSTED ENGINE CRADLE/SUSPENSION. I WAS SHOCKED TO FIND THIS OUT AND THEN AFTER DOING RESEARCH FOUND THAT THIS SEEMS TO BE AN ONGOING ISSUE WITH THIS VEHICLE. I CALLED CHRYSLER TO VALIDATE A RECALL AND/OR AN EXTENDED WARRANTY THAT HAD BEEN POSTED COVERING UP TO 10 YEARS 150K MILES. MY CAR FALLS INTO THIS CATEGORY WAS ADVISED THAT THERE IS NO SUCH WARRANTY OR RECALL FOR MY VEHICLE. IT IS AN OBVIOUS SAFETY HAZARD AND AN EXPENSE THAT SHOULD BE COVERED BY THE MANUFACTURER. THIS BEL…

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25
ODI 10450752

I TOOK MY CARE INTO THE SEAR AUTO CENTER IN ANNAPOLIS, MD FOR A TUNE UP AND ALSO ASKED THEM TO CHECK FOR THE KNOCKING NOISE UNDER MY HOOD AS IS WAS AFFECTING MY STEERING AND MAKING THE CAR HARD TO STEER WHEN GOING AROUND CURVES. I WAS TOLD THAT THE FRONT END SUSPENSION NEEDED TO BE REPLACED BADLY AS THE PARTS WERE SEVERELY RUSTED. I WAS ALSO TOLD THAT I WOULD HAVE TO LEAVE THE CAR AT THE FACILITY OVERNIGHT AS THEY WERE HAVING PROBLEMS REMOVING THE OLD PARTS DUE TO HEAVY CORROSION ON THE OLD PARTS AND IT WOULD TAKE MORE TIME TO GET THE PARTS O…

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ODI 10458200 · 127,000 mi

IN GOING TO MECHANIC TO GET OIL CHANGE. I WAS NOTIFIED THAT SUBFRAME WAS RUSTED OUT AND CAR IS VERY DANGEROUS TO BE DRIVEN. I HAVE YET TO CONTACT DEALERSHIP BUT ON DOING A SEARCH ON LINE I FOUND THIS TO BE A MAJOR ISSUE WITH THIS CAR. I LIVE IN THE SUBURBS OF CHICAGO. *TR

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ODI 10466628 · 60,000 mi

TOOK CAR TO THE SHOP FOR ROUTINE SCHEDULE MAINTENANCE. THE MECHANIC SAID THAT THE SUBFRAME WAS SEVERELY DAMAGED BY RUST AND RECOMMENDED REPLACING IT AS SOON AS POSSIBLE. HE STATED THAT IS VERY DANGEROUS DRIVING A CAR IN THIS CONDITION. I GOOGLED " PACIFICA SUBFAME RUST" AND FIND OUT THAT THIS ISSUE IS HUGE. THE MECHANIC SAID THAT THIS DETERIORATION IS NOT NORMAL. THERE SHOULD BE A RECALL CAMPAIGN TO MAKE CHRYSLER AWARE OF THIS PROBLEM. *TR

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14
ODI 10366644 · 50,000 mi

I OWN A CHRYSLER PACIFICA 2004 AWD. THE VEHICLE HAS HAD NUMEROUS SUSPENSION PROBLEMS, SUCH AS A CLICKING SOUND AND AN UNSTABLE VEHICLE. I BELIEVE IT MIGHT BE THE FRONT CRADLE OF THE VEHICLE BUT AM NOT SURE IF THIS IS THE EXACT CAUSE. ALSO, WHEN I BRAKE, THE CAR MAKES A HUGE THUD SOUND. I REPLACED THE BRAKES AND ROTORS AS THE DEALER HAS DONE BUT THE NOISE IS STILL THERE. PLEASE INVESTIGATE THIS MATTER AS MANY OTHER PACIFICA OWNERS HAVE ENCOUNTERED THIS. THANK YOU SO MUCH. *TR

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ODI 10553018 · 143,000 mi

2004 CHRYSLER PACIFICA ENGINE CRADLE RUSTED OUT UNSAFE TO DRIVE. *TR

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ODI 10559779 · 64,000 mi

THE ENGINE CRADLE CROSS MEMBER OF MY VEHICLE HAS ROTTED TO THE POINT THAT THE CAR IS UNSAFE TO DRIVE. THERE IS A SERVICE NOTE FOR A SMALL WINDOW OF PACIFICAS INCLUDED ON A WARRANTY FOR THE SAME PROBLEM, BUT ONLY FOR THE CARS BUILT WITHIN A CERTAIN DATE. CHRYSLER IS AWARE OF THE PROBLEM, BUT WILL DO NOTHING TO CORRECT IT. THE CRADLE INCORPORATES THE ENGINE MOUNTS, LOWER CONTROL ARMS, AND STEERING. IF IT IS NOT REPLACED, AND BREAKS WHILE DRIVING, THERE WILL BE A COMPLETE LOSS OF CONTROL OF THE VEHICLE. I KNOW THAT MY VEHICLE IS NOT THE ONLY ONE W…

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Electrical System
11
ODI 10459955 · 102,000 mi

ON NUMEROUS OCCASIONS I WILL BE DRIVING MY CAR AND IT WILL JUST STALL OUT COMPLETELY. I HAVE NO CONTROL OVER MY CAR. THERE IS NO INCLINATION THAT IT IS EVEN GOING TO HAPPEN. I HAVE ALMOST WRECKED MY CAR. AT HIGHER SPEEDS MY CAR JERKS AND STUTTERS AND WILL RANDOMLY SHUT OFF TOO. I WILL BE STOPPING TO MAKE A RIGHT OR LEFT TURN AND MY CAR WILL STALL OUT AND I HAVE ALMOST WRECKED MY CAR WITH MY FOUR CHILDREN IN THE CAR!!!!!!! I SEE THERE IS A RECALL ON SOME CHRYSLER PACIFICA'S FOR THIS EXACT PROBLEM, BUT FOR SOME REASON IT IS NOT ON MINE AND IT I…

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ODI 10460877 · 120,000 mi

STARTING IN 2011 MY PACIFICA'S ELECTRICAL SYSTEMS SEEM TO BE SHUTTING DOWN. FIRST I LOST THE ABILITY TO OPEN WINDOWS OR USE POWER LOCKS ON THE PASSENGER SIDE. NEXT I LOST THE CRUISE CONTROL FUNCTION. NOW MY CHECK ENGINE LIGHT APPEARS INTERMITTENTLY. MOST RECENTLY THE AIR BAG LIGHT AND ALARM COMES ON BUT ONLY INTERMITTENTLY. *JS

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ODI 10509189 · 129,000 mi

THE VEHICLE WAS BEING DRIVEN WHEN SUDDENLY SMOKE STARTS COMING FROM THE ENGINE COMPARTMENT PULLED OVER TO CHECK UNDER THE HOOD AND FLAMES BEGAN COMING OUT CLOSED THE HOOD AND THE VEHICLE JUST BURNED DOWN TO THE GROUND CALLED 911 FIREFIGHTER CAME AND PUT OUT THE FIRE IT WAS ALL SO FAST ITS UNREAL. *TR

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1
ODI 11246596 · 130,000 mi

TOOK A SHORT DRIVE. TURNED OFF THE VEHICLE. AFTER A COUPLE MINUTES SMOKE AND FLAMES WERE COMING OUT OF THE HOOD. GRABBED A FIRE EXTINGUISHER OPENED THE HOOD AND PUT OUT THE FIRE ON THE PASSENGER SIDE. THE AIR FILTER HOUSING WAS MELTED.EMBERS WERE STILL SPREADING ALONG THE INSULATION ATTACHED TO THE HOOD. MANUALLY REMOVED THE SPREADING EMBERS WITH SOME TOOLS. NOT SURE THE CAUSE. ALSO WHY IS THE INSULATION MADE OF A MATERIAL THAT IS NOT FIREPROOF?

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3
ODI 10270291

2004 CHRYSLER PACIFICA HAS A PROBLEM WITH THE MOTOR MOUNTS. CONSUMER STATES THE MOUNTS HAVE BEEN ON BACK ORDER SINCE DEC. 2008. *NJ THE CONSUMER STATED A NOISE WAS HEARD WHEN GONG OVER BUMPS IN THE ROAD. THE ANTI-LOCK WHEEL SENSOR WAS BAD, THE TIRE LIGHT ILLUMINATED, THE LOWER CONTROL ARMS AND FRONT SWAY BAR WERE REPLACED. THE MOTOR MOUNTS WERE LEAKING OIL. THE INSTRUMENT CLUSTER WAS NOT WORKING AND THE EGR VALVE WAS REPLACED. *JB

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ODI 10523284 · 82,000 mi

I BOUGHT THIS 2004 PACIFICA FROM A DEALER ABOUT A MONTH AGO. TOOK IT TO THE SHOP TO GET MY SHOCKS LOOKED AT AND THEY TOLD ME THEY WOULDN'T DO ANY WORK ON IT BECAUSE THE SUB FRAME WAS ROTTED SO BADLY THEY ADVISED ME NOT TO DRIVE OR PUT ANY MONEY INTO THE VEHICLE BECAUSE IT IS A SAFETY ISSUE. ALSO THERE IS CLICKING COMING FROM THE STEERING WHEEL WHEN YOU TURN LEFT OR RIGHT. AND ALSO A WEEK AFTER I PURCHASED THE VEHICLE THE BLOWER MOTOR RESISTER IS BAD. *TR

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ODI 10649366

I BEEN HAVING MY CHRYSLER PACIFICA 2004 FOR 7 MONTHS. I HAD TO FIX MY LEFT PASSENGER AXLE, SHOCK, WATER PUMP, RADIATOR, PASSENGER UPPER MOTOR MOUNT, THE TANK FOR THE WATER, FUEL INJECTOR LINE, TWO TUNE UPS, AIR FILTER, FUSES, BRAKE LIGHTS AND TIRES. THING THAT IS BROKE, THE PASSENGER WINDOW ELEVATOR, AND MY AC. *TR

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—0
3
ODI 10140381 · 27,000 mi

2005 CHRYSLER PACIFICA STALLED WHEN I WAS MAKING A LEFT HAND TURN. I PUT IT IN PARK AND THEN STARTED IT BACK UP. DEALERSHIP SAID THAT THEY WOULD LOOK AT IT ON MONDAY, WHICH IS 4 DAYS AWAY. I KNOW THAT OTHER PEOPLE HAVE HAD THIS SAME PROBLEM. I JUST HOPE THAT IT CAN GET FIXED BEFORE SOMEONE GETS HURT. I WILL LET YOU KNOW WHAT THE RESOLUTION IS, ALTHOUGH I KNOW THEY ARE GOING TO SAY THAT THEY COULDN'T DUPLICATE THE PROBLEM, AND SEND ME ON MY WAY. *NM

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ODI 10310354 · 98,000 mi

ENGINE SHUTS OFF WHILE DRIVING THE VEHICLE. THREE SEPARATE OCCURRENCES, MOST RECENTLY ON FEBRUARY 12,2010. *TR

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ODI 10649366

I BEEN HAVING MY CHRYSLER PACIFICA 2004 FOR 7 MONTHS. I HAD TO FIX MY LEFT PASSENGER AXLE, SHOCK, WATER PUMP, RADIATOR, PASSENGER UPPER MOTOR MOUNT, THE TANK FOR THE WATER, FUEL INJECTOR LINE, TWO TUNE UPS, AIR FILTER, FUSES, BRAKE LIGHTS AND TIRES. THING THAT IS BROKE, THE PASSENGER WINDOW ELEVATOR, AND MY AC. *TR

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1
ODI 10523284 · 82,000 mi

I BOUGHT THIS 2004 PACIFICA FROM A DEALER ABOUT A MONTH AGO. TOOK IT TO THE SHOP TO GET MY SHOCKS LOOKED AT AND THEY TOLD ME THEY WOULDN'T DO ANY WORK ON IT BECAUSE THE SUB FRAME WAS ROTTED SO BADLY THEY ADVISED ME NOT TO DRIVE OR PUT ANY MONEY INTO THE VEHICLE BECAUSE IT IS A SAFETY ISSUE. ALSO THERE IS CLICKING COMING FROM THE STEERING WHEEL WHEN YOU TURN LEFT OR RIGHT. AND ALSO A WEEK AFTER I PURCHASED THE VEHICLE THE BLOWER MOTOR RESISTER IS BAD. *TR

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2
ODI 10157844

I HAVE A 2004 CHRYSLER PACIFICA AWD, CURRENTLY HAS 50,000 MILES. WE HAVE HAD PROBLEMS SINCE WE DROVE IT OFF THE LOT. TIME AFTER TIME WE WERE TOLD THERE WERE NO CODES SIGNIFYING ANY PROBLEMS, AND THEY COULD NEVER DUPLICATE THE NOISES WE WERE EXPERIENCING. CLIMATE CONTROL SCREEN WENT OUT, THIS WAS REPLACED. MESSAGE DISPLAY WENT OUT, UNABLE TO SEE SAFETY WARNINGS, COMPASS, MENU DISPLAY STALLING WHEN TURNING AT SLOW SPEEDS POPPING AND CLUNKING NOISES WHEN TURNING SLOWLY LOAD CLANGING NOISE WHEN SHIFTING FROM PARK TO REVERSE, SOUNDS LIKE WE R…

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ODI 10212015

THE CAR LEAKS IN HEAVY RAIN AND SNOW. FROM THE SUNROOF AND THE SIDES OF BOTH FRONT PASSENGER DOORS, THE WATER COMES OUT THROUGH THE SIDE IMPACT AIR BAGS AND ELECTRICAL PANELS. THIS SOMEHOW ALSO CAUSES THE CAR BATTERY TO DIE. *TR

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Structure:Frame And Members00
5
ODI 10253823 · 71,000 mi

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT HAS BEEN TAKING HIS VEHICLE TO THE DEALER FOR AN OIL CHANGE AND SERVICE EVER SINCE IT WAS PURCHASED. THE DEALER STATED THAT THE FRAME OF HIS VEHICLE WAS RUSTED THROUGH AND FAILED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND THE CONTACT MUST PAY FOR THE REPAIR COSTS. THE DEALER NEVER WARNED HIM OF ANY FAILURES. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST. THE VEHICLE IS STILL AT THE DEALER AWAITING REPAIR. THE FAILURE MILEAGE WAS 71,000. UPDATED 02/06/09 *BF THE VEHICLE PULL…

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ODI 10278716 · 107,692 mi

WE WERE TOLD LAST WEEK THAT THE MOTOR MOUNTS ON OUR 2004 CHRYSLER PACIFICA WERE GONE. NOT BROKEN.... GONE. I HAD NOTICED SOME FRONT END SHAKING WHEN I HIT THE BRAKES AT A HIGH RATE OF SPEED. I ALSO NOTICED THAT THE ENGINE WAS LOUD WHEN I WOULD HIT THE ACCELERATOR FROM A STOP. OUR MECHANIC DISCOVERED THAT THE MOTOR MOUNTS WERE MISSING AND CAUSING THE ISSUES. EVERY TIME I HIT THE GAS, THE ENGINE JUMPS UP A COUPLE OF INCHES. MY MECHANIC CALLED AROUND AND WAS UNABLE TO GET HIS HANDS ON ANY MOTOR MOUNTS AT THIS TIME. HE WAS TOLD THAT THEY A…

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ODI 10429460 · 117,250 mi

2004 CHRYSLER PACIFICA WITH 117,250 MILES EXPERIENCING SEVERE RUST AND DETERIORATION IN THE REAR SUSPENSION SUBFRAME. THE MOUNTING POINT OF THE REAR SHOCKS TO THE SUBFRAME IS ALMOST COMPLETELY RUSTED THROUGH. TWO MECHANICS HAVE TOLD ME THAT SUCH RUST SHOULD NOT BE EXPECTED ON SUCH A YOUNG VEHICLE. MANY HERE HAVE MENTIONED THE FRONT ENGINE CRADLE RUSTING THROUGH. I'M EXPERIENCING THE SAME TYPE OF RUST ISSUE BUT IN THE BACK. MY MECHANIC SAYS THE CAR IS GETTING TO THE UNSAFE TO DRIVE AREA! HELP!!! *KB

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0—
2
ODI 10240029 · 52,000 mi

2004 CHRYLSER PACIFICA ENGINE CRADLE RUSTED OUT, TIE ROD REPLACED ABOUT ONE YR AGO. DEALER WON'T COVER COST D/T WARRANTY EXPIRED. 53,000 MILES ON CAR. MAJOR SAFETY ISSUE D/T ENGINE/TRANS COULD FALL OUT WHILE DRIVING. INSTRUCTED ONLY TO DRIVE CAR IF NECESSARY. AVOID BUMPS! HAVE FOUND MULTIPLE C/O ON INTERNET ON SAME MATTER. I SHOULD NOT HAVE TO PAY FOR POOR QUALITY OF METAL USED ON FRAME WORK. *TR

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ODI 10365332 · 115,000 mi

CLUNKING SOUND COMING FROM ENGINE. MOTOR MOUNTS WERE WORN OUT. ALSO NOTICED ENGINE CRADLE ON PASSENGER SIDE WAS RUSTED AND SEPARATING AT WELD. THE RUST WAS SIGNIFICANT TOO THE POINT THAT HOLES HAD FORMED IN MULTIPLE SPOTS. CONTACTED CHRYSLER DEALERSHIP AND THEY REPORTED THAT CHRYSLER HAS POSTED A SERVICE BULLETIN ON THE ISSUE IN THE LAST TWO WEEKS. NO INFORMATION IS AVAILABLE ONLINE EXCEPT FOR OTHER OWNERS DISCUSSING ISSUE. *TR

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0
2
ODI 10366672 · 110,000 mi

2004 CHRYSLER PACIFICA SUB-FRAME ROTTED OUT. THE REST OF THE UNDERNEATH IS FINE. THE REST OF THE CAR IS FINE. CAR IN UNINSPECTABLE AND CANNOT BE DRIVEN. CALLED CHRYSLER, THEY SAID THEY WOULD DO NOTHING, EVEN THOUGH IS A COMMON PROBLEM. WILL COST THOUSANDS TO REPLACE. *TR

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ODI 10661578 · 73,000 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION WHERE THE MECHANIC DISCOVERED THAT THE VEHICLE HAD EXPERIENCED SEVERE RUSTING AND CORROSION TO THE ENGINE CRADLE AND SUB FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

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Engine And Engine Cooling0
5
ODI 10414329 · 60,000 mi

STEERING BECAME DIFFICULT (TIGHT) WITH CATCHING DURING TURNS. DIAGNOSED AS A BROKEN VEHICLE ENGINE CRADLE FAILED ON 7 YEAR OLD VEHICLE WITH 60,000 MILES. CHRYLSER HAS ACKNOWLEDGED FAILURES OF THIS PART AND HAS PROVIDED A 10 YEAR 150,000 MILE WARRANTY FOR 2004-2005 PACIFICA'S THAT WERE OPERATED IN AREAS OF HIGH ROAD SALT USAGE (MINE WAS IN IL FOR 20,000 MILES. FOR SOME REASON CHRYSLER STATES MY VIN DOES NOT QUALIFY. SEE COPY OF LETTER BELOW: (THIS LETTER WAS PROVIDED BY A PACIFICA OWNER, NOT SENT TO ME.) THIS LETTER IS TO INFORM YOU THAT THE…

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ODI 10427010 · 25,000 mi

CAR NOW HAS 140000 MILES. I AM ON THE 3RD FULL SET OF ENGINE MOUNTS AND NOW 3 OF THEM ARE BROKEN AGAIN AND NEED REPLACEMENT. THIS COULD EASILY HAVE TURNED INTO A SAFETY ISSUE. THIS IS OBVIOUSLY A DEFECT THAT CHRYSLER KNOWS ABOUT. WHY HAS THERE BEEN NO RECALL? *TR

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ODI 10557919 · 110,000 mi

ON A SERVICE DATE I WAS NOTIFIED THAT MY ENGINE CRADLE FRAME HAD DETERIORATED SO BAD THAT FAILURE FROM THE FRAME WAS IMMINENT. THE MECHANIC STATED THAT RUST WAS UNUSUAL FOR SUCH A EARLY MODEL VEHICLE. I CONTACTED CHRYSLER AFTER DOING SOME RESEARCH THAT THERE IS AN ACTIVE RECALL ON 2004-05 CHRYSLER PACIFICA FOR ENGINE CRADLE FAILURE. I WENT TO MY NEAREST CHRYSLER DEALER AND WAS TOLD MY CAR VIN NUMBER DIDN'T SHOW ANY RECALLS. I LATER CONTACTED CHRYSLER'S HEADQUARTERS AND WAS TOLD THAT MY VEHICLE DIDN'T MATCH THE CRITERIA BECAUSE IT WAS MANUFACTUR…

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9
ODI 10439867 · 70,100 mi

2004 CHRYSLER PACIFICA TAKEN TO MECHANIC AFTER PURCHASING USED WITH 69,500 MILES FOR "CLUNKING" NOISE IN FRONT-END. REPLACED PARTS INCLUDED: SWAY BAR LINKAGES, TIE ROD ENDS, AND STRUTS AND MOUNTS ALL OF WHICH NEEDED REPLACING. BUT THE NOISE WAS STILL THERE. THE MECHANIC THEN USED A TOOL HE CALLED "CHASSIS EARS" TO PINPOINT THE SOURCE OF THE NOISE. HE FOUND THAT THE SUBFRAME (ENGINE CRADLE) WAS RUSTED AT THE POINT THAT IT MOUNTS TO THE BODY, JUST UNDER THE FRONT PASSENGER-SIDE FLOORBOARD. UPON FURTHER INSPECTION RUST WAS APPARENT ON THE DRI…

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ODI 10559779 · 64,000 mi

THE ENGINE CRADLE CROSS MEMBER OF MY VEHICLE HAS ROTTED TO THE POINT THAT THE CAR IS UNSAFE TO DRIVE. THERE IS A SERVICE NOTE FOR A SMALL WINDOW OF PACIFICAS INCLUDED ON A WARRANTY FOR THE SAME PROBLEM, BUT ONLY FOR THE CARS BUILT WITHIN A CERTAIN DATE. CHRYSLER IS AWARE OF THE PROBLEM, BUT WILL DO NOTHING TO CORRECT IT. THE CRADLE INCORPORATES THE ENGINE MOUNTS, LOWER CONTROL ARMS, AND STEERING. IF IT IS NOT REPLACED, AND BREAKS WHILE DRIVING, THERE WILL BE A COMPLETE LOSS OF CONTROL OF THE VEHICLE. I KNOW THAT MY VEHICLE IS NOT THE ONLY ONE W…

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ODI 10631600 · 109,479 mi

I WAS JUST ADVISED TODAY BY THREE DIFFERENT AUTO SHOPS THAT I HAVE A RUSTED ENGINE CRADLE/SUSPENSION. I WAS SHOCKED TO FIND THIS OUT AND THEN AFTER DOING RESEARCH FOUND THAT THIS SEEMS TO BE AN ONGOING ISSUE WITH THIS VEHICLE. I CALLED CHRYSLER TO VALIDATE A RECALL AND/OR AN EXTENDED WARRANTY THAT HAD BEEN POSTED COVERING UP TO 10 YEARS 150K MILES. MY CAR FALLS INTO THIS CATEGORY WAS ADVISED THAT THERE IS NO SUCH WARRANTY OR RECALL FOR MY VEHICLE. IT IS AN OBVIOUS SAFETY HAZARD AND AN EXPENSE THAT SHOULD BE COVERED BY THE MANUFACTURER. THIS BEL…

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3
ODI 10140381 · 27,000 mi

2005 CHRYSLER PACIFICA STALLED WHEN I WAS MAKING A LEFT HAND TURN. I PUT IT IN PARK AND THEN STARTED IT BACK UP. DEALERSHIP SAID THAT THEY WOULD LOOK AT IT ON MONDAY, WHICH IS 4 DAYS AWAY. I KNOW THAT OTHER PEOPLE HAVE HAD THIS SAME PROBLEM. I JUST HOPE THAT IT CAN GET FIXED BEFORE SOMEONE GETS HURT. I WILL LET YOU KNOW WHAT THE RESOLUTION IS, ALTHOUGH I KNOW THEY ARE GOING TO SAY THAT THEY COULDN'T DUPLICATE THE PROBLEM, AND SEND ME ON MY WAY. *NM

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ODI 10310354 · 98,000 mi

ENGINE SHUTS OFF WHILE DRIVING THE VEHICLE. THREE SEPARATE OCCURRENCES, MOST RECENTLY ON FEBRUARY 12,2010. *TR

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ODI 10649366

I BEEN HAVING MY CHRYSLER PACIFICA 2004 FOR 7 MONTHS. I HAD TO FIX MY LEFT PASSENGER AXLE, SHOCK, WATER PUMP, RADIATOR, PASSENGER UPPER MOTOR MOUNT, THE TANK FOR THE WATER, FUEL INJECTOR LINE, TWO TUNE UPS, AIR FILTER, FUSES, BRAKE LIGHTS AND TIRES. THING THAT IS BROKE, THE PASSENGER WINDOW ELEVATOR, AND MY AC. *TR

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2
ODI 10240029 · 52,000 mi

2004 CHRYLSER PACIFICA ENGINE CRADLE RUSTED OUT, TIE ROD REPLACED ABOUT ONE YR AGO. DEALER WON'T COVER COST D/T WARRANTY EXPIRED. 53,000 MILES ON CAR. MAJOR SAFETY ISSUE D/T ENGINE/TRANS COULD FALL OUT WHILE DRIVING. INSTRUCTED ONLY TO DRIVE CAR IF NECESSARY. AVOID BUMPS! HAVE FOUND MULTIPLE C/O ON INTERNET ON SAME MATTER. I SHOULD NOT HAVE TO PAY FOR POOR QUALITY OF METAL USED ON FRAME WORK. *TR

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ODI 10365332 · 115,000 mi

CLUNKING SOUND COMING FROM ENGINE. MOTOR MOUNTS WERE WORN OUT. ALSO NOTICED ENGINE CRADLE ON PASSENGER SIDE WAS RUSTED AND SEPARATING AT WELD. THE RUST WAS SIGNIFICANT TOO THE POINT THAT HOLES HAD FORMED IN MULTIPLE SPOTS. CONTACTED CHRYSLER DEALERSHIP AND THEY REPORTED THAT CHRYSLER HAS POSTED A SERVICE BULLETIN ON THE ISSUE IN THE LAST TWO WEEKS. NO INFORMATION IS AVAILABLE ONLINE EXCEPT FOR OTHER OWNERS DISCUSSING ISSUE. *TR

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—
3
ODI 10496951 · 146,108 mi

TOOK CAR TO DEALER FOR ROUTINE MAINTENANCE. DEALER SAID THAT THE CAR IS UNSAFE TO DRIVE AND THAT THE ENGINE SUBFRAME WAS CORRODED. AFTER AN INTERNET SEARCH FOUND THAT THIS IS A KNOWN AND COMMON PROBLEM AND THAT APPARENTLY THE PART WAS RECALLED IN CANADA. WHEN I SPOKE WITH CHRYSLER, THEY SAID THAT THEY WOULD NOT PROVIDE ANY SUPPORT, AND THAT HAD I "REPORTED THE PROBLEM WHEN IT STARTED" THEY WOULD HAVE REPAIRED IT UNDER WARRANTY. I HAVE HAD THE CAR REGULARLY SERVICED AT THE DEALER. AS A CONSUMER I HAVE NO WAY OF KNOWING IF THE ENGINE SUBFRAME IS …

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ODI 10546826 · 126,729 mi

I TOOK THE VEHICLE TO GOOD YEAR FOR INSPECTION AND WAS INFORMED THAT THE ENGINE CRADLE WAS RUSTED THROUGH AND IT WAS UNSAFE TO DRIVE. *TR

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ODI 10640231 · 105,048 mi

SEPT 27, 2014. 3 DAYS AGO I WAS INFORMED THAT THE UNDERSIDE (ENGINE CRDLE SUBFRAME) OF MY 2004 CHRYSLER PACIFICA WAS SERIOUSLY ROTTED. 3 MECHANICS AGREED THAT I DEFINITELY AVOID DRIVING IT ANY LONGER. NBC NEWS REPORTED THAT THIS IS A PROBLEM WITH AT LEAST 7000 PACIFICA MODELS. THE CAR HAS BARELY 105K MILES AND IS IN OTHERWISE EXCELLENT CONDITION. VIN# IS [XXX]. WHAT MAY I EXPECT IN TERMS OF ASSISTANCE FOR REPAIR COSTS? PLEASE LET ME KNOW THE DATE OF MANUFACTURE FOR THIS VIN#. NBC REPORTED THAT MODELS BUILT BETWEEN FEB 23 AND MAR 31, 200…

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20
ODI 10507503 · 101,000 mi

LOUD POPPING NOISE COMING FROM THE FRONT OF THE VEHICLE. TOLD BY THE DEALERSHIP IT IS THE MOTOR MOUNTS. AFTER RESEARCHING THE INTERNET THIS SEEMS TO BE A PROBLEM REPORTED BY MANY. EXTENDED WARRANTIES WILL NOT PAY FOR THIS ISSUE. PLEASE LET THE PUBLIC KNOW WHAT IS GOING HERE!! *TR

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ODI 10514829 · 104,368 mi

BEING IN THE DIESEL /AUTOMOTIVE FIELD FOR MORE THAN 25 YEARS I WAS SHOCKED TO SEE THAT THE ENGINE CRADLE WAS ROTTING FROM THE INSIDE OUT. I DO ALL MY OWN SERVICE WORK ON ALL MY VEHICLES AND I HAVE NEVER SEEN THE SUB-FRAME ON ANY VEHICLE CORRODE THE WAY THIS VEHICLE HAD. LARGE RUSTED OUT HOLES IN THE CROSS MEMBERS AND SUB-FRAME. LIKE EVERYONE ELSE WITH THIS ISSUE, I DID A BUNCH OF RESEARCH BOTH ON THE INTERNET AND TALKING WITH THE DEALER AND FOUND OUT THAT CHRYSLER DID ISSUE A TSB ON THIS PROBLEM. THE TSB ONLY COVERS VEHICLES IN THE NORTH REGION…

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ODI 10523944 · 87,000 mi

MY 2004 PACIFICA WITH A RUSTED THROUGH ENGINE CRADLE. THERE IS A SERVICE MEMO, CSC-10045080-7364, PERTAINING TO AN EXTENDED WARRANTY FOR THIS PART. CHRYSLER TELLS ME THAT IT DOESN'T APPLY IN MY CASE SINCE THE BUILD DATE OF MY VEHICLE PRECEDES THE BUILD DATES COVERED BY THE EXTENDED WARRANTY. I ONLY HAVE 85,000 MILES ON THE CAR AND THE SUBFRAME IS RUSTED THROUGH. IT SEEMS TO ME THAT EXTENDING THE EXTENDED WARRANTY BUILD DATE RANGE IS CALLED FOR. CERTAINLY THE FRAME OF AN AUTOMOBILE SHOULD LAST MORE THAN 87,000 MILES. *TR

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Structure:Frame And Members:Underbody Shields
4
ODI 10458200 · 127,000 mi

IN GOING TO MECHANIC TO GET OIL CHANGE. I WAS NOTIFIED THAT SUBFRAME WAS RUSTED OUT AND CAR IS VERY DANGEROUS TO BE DRIVEN. I HAVE YET TO CONTACT DEALERSHIP BUT ON DOING A SEARCH ON LINE I FOUND THIS TO BE A MAJOR ISSUE WITH THIS CAR. I LIVE IN THE SUBURBS OF CHICAGO. *TR

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ODI 10547861 · 108,310 mi

MY GARAGE TOLD ME THAT THE ENGINE CRADLE OR SUB FRAME HAS A SUBSTANTIAL HOLE FROM RUSTING OUT. *TR

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ODI 10575366 · 48,000 mi

DISCOVERED ENGINE SUPPORT HAS A RUST THROUGH HOLE APPROX. 1 3/4 X 3/4. ALSO SHOWING OTHER AREAS OF RUST DAMAGE. THIS AUTO IS LOW MILEAGE & GARAGE KEPT. HAVE PHOTOS WITH TAPE MEASURE IF DESIRED. *TR

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1
ODI 10865437 · 85,000 mi

TOOK OUR 2004 PACIFICA IN TODAY FOR AN ALIGNMENT TO FIX THE SHAKING WHEN THE CAR IS DRIVEN ON THE HIGHWAY AND WAS TOLD THAT AN ALIGNMENT WOULD BE A WASTE OF MONEY DUE TO THE RUSTED OUT FRAME UNDER THE CAR. HADN'T HEARD A SINGLE WORD ABOUT THIS ISSUE UNTIL TODAY. WE'VE HAD THIS CAR SINCE 2005, BOUGHT WITH 12, 000 MILES ON IT AND NOW IT HAS 85, 000. STILL NOT BAD FOR A CAR THAT IS 11 YEARS OLD AND THE BODY AND INTERIOR ARE IN VERY GOOD SHAPE. NOW WHAT TO DO?!!! THANK YOU FIRESTONE FOR BEING HONEST AND NOT CHARGING US FOR YOUR TIME. (CAN I MEN…

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25
ODI 10450752

I TOOK MY CARE INTO THE SEAR AUTO CENTER IN ANNAPOLIS, MD FOR A TUNE UP AND ALSO ASKED THEM TO CHECK FOR THE KNOCKING NOISE UNDER MY HOOD AS IS WAS AFFECTING MY STEERING AND MAKING THE CAR HARD TO STEER WHEN GOING AROUND CURVES. I WAS TOLD THAT THE FRONT END SUSPENSION NEEDED TO BE REPLACED BADLY AS THE PARTS WERE SEVERELY RUSTED. I WAS ALSO TOLD THAT I WOULD HAVE TO LEAVE THE CAR AT THE FACILITY OVERNIGHT AS THEY WERE HAVING PROBLEMS REMOVING THE OLD PARTS DUE TO HEAVY CORROSION ON THE OLD PARTS AND IT WOULD TAKE MORE TIME TO GET THE PARTS O…

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ODI 10458200 · 127,000 mi

IN GOING TO MECHANIC TO GET OIL CHANGE. I WAS NOTIFIED THAT SUBFRAME WAS RUSTED OUT AND CAR IS VERY DANGEROUS TO BE DRIVEN. I HAVE YET TO CONTACT DEALERSHIP BUT ON DOING A SEARCH ON LINE I FOUND THIS TO BE A MAJOR ISSUE WITH THIS CAR. I LIVE IN THE SUBURBS OF CHICAGO. *TR

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ODI 10466628 · 60,000 mi

TOOK CAR TO THE SHOP FOR ROUTINE SCHEDULE MAINTENANCE. THE MECHANIC SAID THAT THE SUBFRAME WAS SEVERELY DAMAGED BY RUST AND RECOMMENDED REPLACING IT AS SOON AS POSSIBLE. HE STATED THAT IS VERY DANGEROUS DRIVING A CAR IN THIS CONDITION. I GOOGLED " PACIFICA SUBFAME RUST" AND FIND OUT THAT THIS ISSUE IS HUGE. THE MECHANIC SAID THAT THIS DETERIORATION IS NOT NORMAL. THERE SHOULD BE A RECALL CAMPAIGN TO MAKE CHRYSLER AWARE OF THIS PROBLEM. *TR

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1
ODI 10523284 · 82,000 mi

I BOUGHT THIS 2004 PACIFICA FROM A DEALER ABOUT A MONTH AGO. TOOK IT TO THE SHOP TO GET MY SHOCKS LOOKED AT AND THEY TOLD ME THEY WOULDN'T DO ANY WORK ON IT BECAUSE THE SUB FRAME WAS ROTTED SO BADLY THEY ADVISED ME NOT TO DRIVE OR PUT ANY MONEY INTO THE VEHICLE BECAUSE IT IS A SAFETY ISSUE. ALSO THERE IS CLICKING COMING FROM THE STEERING WHEEL WHEN YOU TURN LEFT OR RIGHT. AND ALSO A WEEK AFTER I PURCHASED THE VEHICLE THE BLOWER MOTOR RESISTER IS BAD. *TR

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0
3
ODI 10496951 · 146,108 mi

TOOK CAR TO DEALER FOR ROUTINE MAINTENANCE. DEALER SAID THAT THE CAR IS UNSAFE TO DRIVE AND THAT THE ENGINE SUBFRAME WAS CORRODED. AFTER AN INTERNET SEARCH FOUND THAT THIS IS A KNOWN AND COMMON PROBLEM AND THAT APPARENTLY THE PART WAS RECALLED IN CANADA. WHEN I SPOKE WITH CHRYSLER, THEY SAID THAT THEY WOULD NOT PROVIDE ANY SUPPORT, AND THAT HAD I "REPORTED THE PROBLEM WHEN IT STARTED" THEY WOULD HAVE REPAIRED IT UNDER WARRANTY. I HAVE HAD THE CAR REGULARLY SERVICED AT THE DEALER. AS A CONSUMER I HAVE NO WAY OF KNOWING IF THE ENGINE SUBFRAME IS …

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ODI 10546826 · 126,729 mi

I TOOK THE VEHICLE TO GOOD YEAR FOR INSPECTION AND WAS INFORMED THAT THE ENGINE CRADLE WAS RUSTED THROUGH AND IT WAS UNSAFE TO DRIVE. *TR

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ODI 10640231 · 105,048 mi

SEPT 27, 2014. 3 DAYS AGO I WAS INFORMED THAT THE UNDERSIDE (ENGINE CRDLE SUBFRAME) OF MY 2004 CHRYSLER PACIFICA WAS SERIOUSLY ROTTED. 3 MECHANICS AGREED THAT I DEFINITELY AVOID DRIVING IT ANY LONGER. NBC NEWS REPORTED THAT THIS IS A PROBLEM WITH AT LEAST 7000 PACIFICA MODELS. THE CAR HAS BARELY 105K MILES AND IS IN OTHERWISE EXCELLENT CONDITION. VIN# IS [XXX]. WHAT MAY I EXPECT IN TERMS OF ASSISTANCE FOR REPAIR COSTS? PLEASE LET ME KNOW THE DATE OF MANUFACTURE FOR THIS VIN#. NBC REPORTED THAT MODELS BUILT BETWEEN FEB 23 AND MAR 31, 200…

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—
2
ODI 10598708 · 94,500 mi

MY SUBFRAME IS ROTTED AND RUSTED JUST LIKE EVERY OTHER 04 PACIFICA ITS RIDICULOUS . CHRYSLER NEEDS TO BE A STAND UP COMPANY AND FIX IT. *TR

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ODI 10610893 · 89,291 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED, THE TECHNICIAN NOTICED THAT THE ENGINE CRADLE AND SUB FRAME WERE CORRODED AND FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT COVER UNDER THE ENGINE CRADLE EXTENDED WARRANTY. THE FAILURE AND CURRENT MILEAGE WAS 89,291. PAM

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Structure
9
ODI 10553018 · 143,000 mi

2004 CHRYSLER PACIFICA ENGINE CRADLE RUSTED OUT UNSAFE TO DRIVE. *TR

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ODI 10559832 · 125,000 mi

CHRYSLER SERVICE BULLETIN: 13-001-10 SERVICE BULLETIN NO.: WB-D-10-34 NHTSA ID NUMBER: 10045080 MOTOR CRADLE HAS RUSTED OUT STRUCTURALLY UNSAFE, WILL NOT PASS INSPECTION MAY CAUSE A SEVERE DANGEROUS ACCIDENT. CHRYSLER HAS EXTENDED THE WARRANTY ON 2004 CHRYSLER PACIFICAS THAT WERE PRODUCED FEBRUARY 2004 - MARCH 2004. MY CAR WAS MANUFACTURED IN MAY 2004. I HAVE THE SAME SYMPTOMS THE CARS PRODUCED ONLY 30 DAYS PRIOR! MY REPAIR NEEDS TO BE COVERED. *TR

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ODI 10563312 · 146,000 mi

I TOOK MY CAR TO A MECHANIC FOR AN OIL CHANGE AND I WAS SHOCKED BY WHAT I'VE SEEN. THE ENGINE CRADLE IS RUSTED OUT AND IT ALSO HAS CRACKS ON IT. IT IS A REAL LIFE-THREATENING SITUATION WHERE THE STRUCTURE CAN FALL OUT AT ANY MOMENT. I COULD IMAGINE MYSELF DRIVING ON THE HIGHWAY AND BE INVOLVED IN A CAR ACCIDENT BECAUSE THIS CAR MANUFACTURER BUILDS CARS LIKE THIS. I'M SHOCKED. I HAVE A SON THAT WE DRIVE IN THIS CAR AND NOW I PREFER TO HAVE IT PARKED THAN PUT MY SON'S LIFE IN DANGER. I'VE NEVER SEEN SUCH CORROSION AND IT IS DEFINITELY A PROBLEM C…

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0
14
ODI 10366644 · 50,000 mi

I OWN A CHRYSLER PACIFICA 2004 AWD. THE VEHICLE HAS HAD NUMEROUS SUSPENSION PROBLEMS, SUCH AS A CLICKING SOUND AND AN UNSTABLE VEHICLE. I BELIEVE IT MIGHT BE THE FRONT CRADLE OF THE VEHICLE BUT AM NOT SURE IF THIS IS THE EXACT CAUSE. ALSO, WHEN I BRAKE, THE CAR MAKES A HUGE THUD SOUND. I REPLACED THE BRAKES AND ROTORS AS THE DEALER HAS DONE BUT THE NOISE IS STILL THERE. PLEASE INVESTIGATE THIS MATTER AS MANY OTHER PACIFICA OWNERS HAVE ENCOUNTERED THIS. THANK YOU SO MUCH. *TR

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ODI 10553018 · 143,000 mi

2004 CHRYSLER PACIFICA ENGINE CRADLE RUSTED OUT UNSAFE TO DRIVE. *TR

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ODI 10559779 · 64,000 mi

THE ENGINE CRADLE CROSS MEMBER OF MY VEHICLE HAS ROTTED TO THE POINT THAT THE CAR IS UNSAFE TO DRIVE. THERE IS A SERVICE NOTE FOR A SMALL WINDOW OF PACIFICAS INCLUDED ON A WARRANTY FOR THE SAME PROBLEM, BUT ONLY FOR THE CARS BUILT WITHIN A CERTAIN DATE. CHRYSLER IS AWARE OF THE PROBLEM, BUT WILL DO NOTHING TO CORRECT IT. THE CRADLE INCORPORATES THE ENGINE MOUNTS, LOWER CONTROL ARMS, AND STEERING. IF IT IS NOT REPLACED, AND BREAKS WHILE DRIVING, THERE WILL BE A COMPLETE LOSS OF CONTROL OF THE VEHICLE. I KNOW THAT MY VEHICLE IS NOT THE ONLY ONE W…

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2
ODI 10157844

I HAVE A 2004 CHRYSLER PACIFICA AWD, CURRENTLY HAS 50,000 MILES. WE HAVE HAD PROBLEMS SINCE WE DROVE IT OFF THE LOT. TIME AFTER TIME WE WERE TOLD THERE WERE NO CODES SIGNIFYING ANY PROBLEMS, AND THEY COULD NEVER DUPLICATE THE NOISES WE WERE EXPERIENCING. CLIMATE CONTROL SCREEN WENT OUT, THIS WAS REPLACED. MESSAGE DISPLAY WENT OUT, UNABLE TO SEE SAFETY WARNINGS, COMPASS, MENU DISPLAY STALLING WHEN TURNING AT SLOW SPEEDS POPPING AND CLUNKING NOISES WHEN TURNING SLOWLY LOAD CLANGING NOISE WHEN SHIFTING FROM PARK TO REVERSE, SOUNDS LIKE WE R…

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ODI 10212015

THE CAR LEAKS IN HEAVY RAIN AND SNOW. FROM THE SUNROOF AND THE SIDES OF BOTH FRONT PASSENGER DOORS, THE WATER COMES OUT THROUGH THE SIDE IMPACT AIR BAGS AND ELECTRICAL PANELS. THIS SOMEHOW ALSO CAUSES THE CAR BATTERY TO DIE. *TR

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2
ODI 10366672 · 110,000 mi

2004 CHRYSLER PACIFICA SUB-FRAME ROTTED OUT. THE REST OF THE UNDERNEATH IS FINE. THE REST OF THE CAR IS FINE. CAR IN UNINSPECTABLE AND CANNOT BE DRIVEN. CALLED CHRYSLER, THEY SAID THEY WOULD DO NOTHING, EVEN THOUGH IS A COMMON PROBLEM. WILL COST THOUSANDS TO REPLACE. *TR

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ODI 10661578 · 73,000 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION WHERE THE MECHANIC DISCOVERED THAT THE VEHICLE HAD EXPERIENCED SEVERE RUSTING AND CORROSION TO THE ENGINE CRADLE AND SUB FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

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20
ODI 10507503 · 101,000 mi

LOUD POPPING NOISE COMING FROM THE FRONT OF THE VEHICLE. TOLD BY THE DEALERSHIP IT IS THE MOTOR MOUNTS. AFTER RESEARCHING THE INTERNET THIS SEEMS TO BE A PROBLEM REPORTED BY MANY. EXTENDED WARRANTIES WILL NOT PAY FOR THIS ISSUE. PLEASE LET THE PUBLIC KNOW WHAT IS GOING HERE!! *TR

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ODI 10514829 · 104,368 mi

BEING IN THE DIESEL /AUTOMOTIVE FIELD FOR MORE THAN 25 YEARS I WAS SHOCKED TO SEE THAT THE ENGINE CRADLE WAS ROTTING FROM THE INSIDE OUT. I DO ALL MY OWN SERVICE WORK ON ALL MY VEHICLES AND I HAVE NEVER SEEN THE SUB-FRAME ON ANY VEHICLE CORRODE THE WAY THIS VEHICLE HAD. LARGE RUSTED OUT HOLES IN THE CROSS MEMBERS AND SUB-FRAME. LIKE EVERYONE ELSE WITH THIS ISSUE, I DID A BUNCH OF RESEARCH BOTH ON THE INTERNET AND TALKING WITH THE DEALER AND FOUND OUT THAT CHRYSLER DID ISSUE A TSB ON THIS PROBLEM. THE TSB ONLY COVERS VEHICLES IN THE NORTH REGION…

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ODI 10523944 · 87,000 mi

MY 2004 PACIFICA WITH A RUSTED THROUGH ENGINE CRADLE. THERE IS A SERVICE MEMO, CSC-10045080-7364, PERTAINING TO AN EXTENDED WARRANTY FOR THIS PART. CHRYSLER TELLS ME THAT IT DOESN'T APPLY IN MY CASE SINCE THE BUILD DATE OF MY VEHICLE PRECEDES THE BUILD DATES COVERED BY THE EXTENDED WARRANTY. I ONLY HAVE 85,000 MILES ON THE CAR AND THE SUBFRAME IS RUSTED THROUGH. IT SEEMS TO ME THAT EXTENDING THE EXTENDED WARRANTY BUILD DATE RANGE IS CALLED FOR. CERTAINLY THE FRAME OF AN AUTOMOBILE SHOULD LAST MORE THAN 87,000 MILES. *TR

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2
ODI 10598708 · 94,500 mi

MY SUBFRAME IS ROTTED AND RUSTED JUST LIKE EVERY OTHER 04 PACIFICA ITS RIDICULOUS . CHRYSLER NEEDS TO BE A STAND UP COMPANY AND FIX IT. *TR

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ODI 10610893 · 89,291 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED, THE TECHNICIAN NOTICED THAT THE ENGINE CRADLE AND SUB FRAME WERE CORRODED AND FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT COVER UNDER THE ENGINE CRADLE EXTENDED WARRANTY. THE FAILURE AND CURRENT MILEAGE WAS 89,291. PAM

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—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Stalling or loss of power

96 mentions · 10.7% of complaints

Median mileage: 80,745 mi (83 usable records).

ODI 10039817

WHILE DRIVING AT 70 MPH ENGINE CHECK LIGHT CAME ON, THEN THE VEHICLE STARTED TO JERK AND STALL. DRIVER PULLED OFF THE ROAD. CONSUMER HAS CONTACTED THE DEALERSHIP ON TWO SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURS. *AK

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ODI 10051058 · 1,985 mi

THE VEHICLE HAS STALLED 2 (TWO) TIMES WHILE EXITING THE HIGHWAY ON TO A SECONDARY ROAD. BOTH INSTANCES HAVE OCCURED AT APPROXIMATELY THE SAME TIME AND LOCATION. ONE OCCURRED ON 12/10/03 OTHER ON 12/19. *AK

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ODI 10052525 · 120 mi

VEHICLE HAS LESS THEN 4000 MILES. MULTIPLE ELECTRICAL PROBLEMS (FIRST TOW AT 120MILES). DEFECTIVE ENGINE WIRING @ FUEL INJECTORS CAUSING SEVERE BUCKING AND AND STALLING. ELECTRICAL PROBLEMS WITH TRANSMISSION CONTROL SYSTEM CAUSING VEHICLE TO STAY IN 1ST GEAR AND SHOW CHECK ENGINE LIGHT. VEHICLE HAS BEEN TOWED 4 TIMES AND SPENT OVER 20 DAYS AT THE DEALER. I HAVE ONLY OWNED IT LESS THEN 4 MONTHS.*AK

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

35 mentions · 3.9% of complaints

Median mileage: 91,500 mi (34 usable records).

ODI 10041584 · 1,108 mi

AUTOMATIC TRANSMISSION STUCK IN FIRST GEAR. CHECK ENGINE LIGHT ON. *LA

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ODI 10052525 · 120 mi

VEHICLE HAS LESS THEN 4000 MILES. MULTIPLE ELECTRICAL PROBLEMS (FIRST TOW AT 120MILES). DEFECTIVE ENGINE WIRING @ FUEL INJECTORS CAUSING SEVERE BUCKING AND AND STALLING. ELECTRICAL PROBLEMS WITH TRANSMISSION CONTROL SYSTEM CAUSING VEHICLE TO STAY IN 1ST GEAR AND SHOW CHECK ENGINE LIGHT. VEHICLE HAS BEEN TOWED 4 TIMES AND SPENT OVER 20 DAYS AT THE DEALER. I HAVE ONLY OWNED IT LESS THEN 4 MONTHS.*AK

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ODI 10152380 · 29,000 mi

I WAS DRIVING THE CAR ON THE HIGHWAY WITH THE CRUISE CONTROL SET AT 70 MPH AND THE CAR STALLED. I WAS ABLE TO PULL OFF ON TO THE SHOULDER WHERE THE CAR CAME TO A STOP. WARNING LIGHTS LIT UP ON THE DASHBOARD INCLUDING A MESSAGE TO SERVICE TIRES SOON. THE CAR WOULD NOT RE-START AT FIRST. AFTER 5 MINUTES, THE CAR RE-STARTED, BUT THEN STALLED AGAIN WHEN I ACCELERATED. THE CAR WAS THEN TOWED TO THE NEAREST DEALERSHIP WHERE THEY FOUND NOTHING WRONG WITH THE CAR. THE CAR WAS RETURNED TO ME WITHOUT ANYTHING BEING REPLACED.*JB

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

17 mentions · 1.9% of complaints

Median mileage: 116,907 mi (14 usable records).

ODI 10039817

WHILE DRIVING AT 70 MPH ENGINE CHECK LIGHT CAME ON, THEN THE VEHICLE STARTED TO JERK AND STALL. DRIVER PULLED OFF THE ROAD. CONSUMER HAS CONTACTED THE DEALERSHIP ON TWO SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURS. *AK

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ODI 10093984

CONSUMER RECEIVED NHTSA RECALL 04V113000 CONCERNING THE AUTOMATIC TRANSMISSION CONTROL MODULE. AFTER HAVING THE AUTOMATIC TRANSMISSION CONTROL MODULE SOFTWARE REPROGRAMMED, THE VEHICLE JERKED AND STALLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR INSPECTION BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK *JB

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ODI 10113261

VEHICLE WAS IN A PARKING SPACE WHEN ALL OF A SUDDEN IT LURCHED FORWARD AND THEN IT POPPED INTO REVERSE. MANUFACTURER WILL BE CONTACTED BY CONSUMER.*AK

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

12 mentions · 1.3% of complaints

Median mileage: 91,500 mi (10 usable records).

ODI 10105666 · 8,900 mi

2004 PACIFIC (6 MONTHS OLD) AND 9,000 MILES WOULD NOT START UNTIL JUMPED. HAD TO BE JUMPED TWICE IN 1 WEEK TO START CAR WHEN WE WERE AWAY ON VACATION. APPEARS TO BE LOSE CONNECTION BETWEEN ALTERNATOR AND BATTERY. DEALER COULDN'T FIND A PROBLEM BUT SAID WHEN IT HAPPENS AGAIN HAVE IT TOWED AND THEY'LL FIX IT THEN. *AK

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ODI 10110288 · 14,100 mi

WHILE IDLING, THE CAR SHUT OFF AND WOULD NOT START AGAIN. HAD THE CAR TOWED TO A DEALER FOR REPAIR. AFTER 2 DAYS OF LOOKING FOR THE CAUSE THE DEALER COULD NOT FIND ANY REASON FOR THE CAR TO HAVE SHUT OFF AND NOT STARTED AGAIN.*AK

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ODI 10133424

2004 CHRYSLER PACIFICA DEVELOPED PROBLEMS WITH STALLING, DEAD BATTERY, REAR WINDOW INOPERATIVE, FAULTY FUEL GAUGE, DASHBOARD LIGHTS FLICKERING AND SECURITY SYSTEM INOPERATIVE.***NO ANSWER REQUIRED***. *MR THE SEAT BELT WAS INOPERATIVE. *JB

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Steering assistance concerns

11 mentions · 1.2% of complaints

Median mileage: 62,500 mi (7 usable records).

ODI 10054390 · 2,200 mi

WHILE DRIVE THE VEHICLE APPEARS TO SHUT OFF. I HAVE NO OTHER WAY TO DESCRIBE WHAT HAPPENS. IT IS LITERALLY AS THOUGH THE KEY WERE TURNED OFF (I.E. THE ENGINE STOPS, LOSS OF POWER STEER, LOSS OF POWER ASSIST BREAKING, LOSS OF ABS, NO INSTRUMENT PANEL LIGHTS TO EVEN INDICATE THERE WAS PROBLEM). THE ONLY SYSTEMS THAT REMAIN ACTIVE ARE THE ONES THAT WOULD NORMALLY BE ON WHEN THE KEY WERE IN THE ACCESSORY POSITION. THE VEHICLE WILL IMMEDIATELY RESTART AFTER BEING SHIFTED TO NEUTRAL. THIS HAS OCCURRED NUMEROUS TIMES WITH NO CONSISTENCY. (I.E. 7…

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ODI 10059023 · 5,000 mi

CAR STALLS WHILE IN TRANSIT, WHEN SLOWING DOWN AND TURNING. LOSES ALL ELECTRICAL AND POWER STEERING CAPABILITIES IN THE MIDDLE OF A TURN. RESTARTS WHEN PUT INTO PARK.*AK

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ODI 10079118 · 1 mi

PURCHASED CHRYSLER PACIFICA 2004 6-4-04. IMMEDIATELY AFTER PURCHASE BEGAN TO MAKE A LOUD CHIRPING/SQUEAKING NOISE. BOUGHT IN FOR REPAIR 6-10 (144 MILES). SERVICE ADVISED DEFECT HAD BEEN REPAIRED ( NEW BELT ). PICKED UP CAR ON 6-14-04 NOISE WAS STILL VERY EVIDENT/NOT FIXED. ON 6-15 REPORTED DEFECT WAS STILL NOT FIXED. 6-16-04 DROPPED OFF CAR FOR SAME DEFECT (268 MILES). 6-19 ADVISED THEY HAD CORRECTED DEFECT( REPLACED BELT AND SHIMMIED POWER STEERING PUMP). PICKED UP 6-19 NOT FIXED. DROPPED OFF THIRD TIME ON 6-22 (367 MILES). 6-24 SERVICE …

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

7 mentions · 0.8% of complaints

Median mileage: 121,000 mi (6 usable records).

ODI 10144770

ON AT LEAST 3 OCCASIONS SINCE PURCHASING A 2004 CHRYSLER PACIFICA AS A USED VEHICLE IN JAN. 2005, MY HUSBAND OR I HAVE INADVERTENTLY HIT THE IGNITION SWITCH WITH OUR KNEE AND TURNED OFF THE ENGINE WHILE DRIVING. ONE OCCASION WHILE WE DRIVING ON THE HIGHWAY AT 65 MPH WHEN MY HUSBAND MOVED HIS FOOT FROM THE ACCELERATOR AFTER TURNING ON CRUISE CONTROL. THE OTHER TWO INCIDENTS HAVE BEEN AT LOW SPEEDS IN OUR NEIGHBORHOOD WHILE MOVING FOOT FROM THE ACCELERATOR TO THE BRAKE PEDAL. DESIGN DEFECT THAT NEEDS TO BE CORRECTED. *JB

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ODI 10168300 · 31,185 mi

2004 CHRYSLER PACIFICA - AT 31185 MILES THE VEHICLE HAD A CRACKED ROTOR. THE REAR PASSENGER SIDE ROTOR IS CLOSE TO DISINTEGRATING, THOUGH THE VEHICLE WAS MAINTAINED PER FACTORY SCHEDULE EVERY 3000 MILES AT A 5 STAR CHRYSLER DEALERSHIP. THIS COULD HAVE EASILY RESULTED IN A TOTAL BRAKE FAILURE, RISKING THE LIFE OF MY FAMILY. CHRYSLER DOES NOT PROVIDE ANY GOODWILL COVERAGE FOR WHAT IS CLEARLY A SUPPLIER ISSUE. THE ROTOR IS CRACKED IN SEVERAL AREAS BUT IT IS FAR FROM BEING WORN. *JB

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ODI 10265217 · 78,000 mi

I WAS DRIVING THROUGH SLUSH DOWN A HILL WHEN THE ABS BRAKES FAILED TO SLOW ME DOWN AND I HIT TREES HEAD ON AT ABOUT 40 MPH. THE AIRBAGS NEVER DEPLOYED. TWO SYSTEMS FAILED ON THE 2004 CHRYSLER PACIFICA AWD CAR. I WAS NOT INJURED, OTHER THAN A FEW SEAT BELT BRUISES, BUT THE CAR WAS TOTALED. *TR

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Fuel smell or leak mentions

5 mentions · 0.6% of complaints

Median mileage: 52,500 mi (4 usable records).

ODI 10151569 · 34,636 mi

DRIVING WITH MY FAMILY MY CAR RAN OVER A METAL SHAFT IN THE ROAD. THE SHAFT PIERCED THE GAS TANK AND STAYED EMBEDDED IN THE TANK. GAS LEAKED CAUSING US TO EVACUATE THE CAR. WE COULD NOT DRIVE AS IT WAS TO UNSAFE. THE CAR HAD TO BE TOWED TO A GARAGE FOR REPLACEMENT OF THE CARS FUEL TANK. *NM

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ODI 10206422

1. DRIVING ON TROPICANA AVE GOING 30 MPH WHEN ALL THE SUDDEN I HEARD A KNOCK SOUND AND I STARTED SMELLING FUEL. I PULLED OVER AND INSPECTED THE VEHICLE AN NOTICES A SMALL STEEL OBJECT STICKING OUT OF THE GAS TANK AND FUEL WAS LEAKING ALL OVER THE PLACE. WHEN I CALLED THE DEALERSHIP I FIND OUT OUR WARRANTY DOESN'T COVER THE REPAIR, NOR WOULD THEY HELP IN ANY WAY WITH A LOANER CAR. ALL THE MONEY WE SPEND TO GET SLAPPED IN THE FACE WITH SOMETHING THAT WAS IN NO WAY OUR FAULT. I FIGURE ANY TYPE OF PROTECTION TO THE GAS TANK WOULD HAVE PREVENTED…

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ODI 10254059 · 40,000 mi

DRIVING ON THE ROAD DOING ABOUT 35 MPH AND I RAN OVER A PIECE OF METAL WITH MY TIRE. BY THE TIME I GOT HOME I SMELLED GAS, LOOKED UNDER MY CAR, AND THE GAS WAS GUSHING OUT OF MY TANK UNDER THE CAR. *TR

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b