Auto Recall Watch
U.S. public vehicle records

2002 Chrysler TOWN AND COUNTRY problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

404 owner complaints analyzed

4 distinct recall campaigns

54,750 mi median reported failure mileage

Scope: 2002 model year. Data updated: . 274 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 46 of 404 complaints (11.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior9824.3%
Transmission and shifting379.2%
Electrical and battery issues338.2%
Braking behavior276.7%
Fuel system concerns205.0%
Engine operation164.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
46
Electrical System
38
Power Train:Automatic Transmission
28
Steering
24
Steering:Hydraulic Power Assist System
14
Steering:Hydraulic Power Assist:Hose, Piping, And Connections
14
Air Bags:Frontal:Sensor/Control Module
12
Engine And Engine Cooling:Engine
12
Component breakdown data
CategoryCount
Air Bags46
Electrical System38
Power Train:Automatic Transmission28
Steering24
Steering:Hydraulic Power Assist System14
Steering:Hydraulic Power Assist:Hose, Piping, And Connections14
Air Bags:Frontal:Sensor/Control Module12
Engine And Engine Cooling:Engine12

Air Bags: 46; Electrical System: 38; Power Train:Automatic Transmission: 28; Steering: 24; Steering:Hydraulic Power Assist System: 14; Steering:Hydraulic Power Assist:Hose, Piping, And Connections: 14; Air Bags:Frontal:Sensor/Control Module: 12; Engine And Engine Cooling:Engine: 12

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
55
25,000 to 49,999
62
50,000 to 74,999
67
75,000 to 99,999
43
100,000 to 149,999
34
150,000 and above
13
Reported problems by failure mileage data
CategoryCount
Under 25,00055
25,000 to 49,99962
50,000 to 74,99967
75,000 to 99,99943
100,000 to 149,99934
150,000 and above13

Under 25,000: 55; 25,000 to 49,999: 62; 50,000 to 74,999: 67; 75,000 to 99,999: 43; 100,000 to 149,999: 34; 150,000 and above: 13

50,000 to 74,999 miles has the most reports with usable mileage (67). 130 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2000
1
2001
1
2002
29
2003
64
2004
63
2005
56
2006
45
2007
31
2008
18
2009
16
2010
16
2011
15
2012
10
2013
6
2014
10
2015
5
2016
4
2017
4
2018
3
2019
1
2020
2
2021
2
2022
1
2023
1
Complaints over time data
CategoryCount
20001
20011
200229
200364
200463
200556
200645
200731
200818
200916
201016
201115
201210
20136
201410
20155
20164
20174
20183
20191
20202
20212
20221
20231

2000: 1; 2001: 1; 2002: 29; 2003: 64; 2004: 63; 2005: 56; 2006: 45; 2007: 31; 2008: 18; 2009: 16; 2010: 16; 2011: 15; 2012: 10; 2013: 6; 2014: 10; 2015: 5; 2016: 4; 2017: 4; 2018: 3; 2019: 1; 2020: 2; 2021: 2; 2022: 1; 2023: 1

Pattern summary

Air Bags leads the component reports. Steering behavior appears in 98 complaint narratives. Transmission and shifting appears in 37 complaint narratives. Electrical and battery issues appears in 33 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10007154 · 2003-02-12 (February 12, 2003)

THE POWER STEERING FAILED, WHICH MADE THE VEHICLE DIFFICULT TO STEER.*JB

Owner-reported narrative. Look up ODI 10007154 at NHTSA ↗

Owner report 10008462 · 2003-03-05 (March 5, 2003)

COMPLETE FAILURE OF POWER STEERING SYSTEM. UPON STARTUP OF VEHICLE IN GARAGE, HEARD LOUD BANG. EXITED VEHICLE TO FIND HUGH PUDDLE OF POWER STEERING FLUID POURING FROM VEHICLE. IT WAS UNDRIVABLE. DEALER INSTALLED POWER STEERING LINE AND POWER STEERING COOLER. SINCE THEN, FLUID HAS LEAKED TWICE AGAIN. DEALER HAS REPLACED ANOTHER HOSE, AND SPRING CLAMPS. THEN HEARD "WHIRRING' NOISE. HAD TO RETURN TO DEALER A LAST TIME TO PURGE AIR OUT OF SYSTEM THAT WAS NOT DONE CORRECTLY DURING REPAIRS. SO FAR, NO MORE LEAKS, BUT I AM NOT CERTAIN IT IS F…

Owner-reported narrative. 19,395 miles reported. Look up ODI 10008462 at NHTSA ↗

Owner report 10004813 · 2003-01-28 (January 28, 2003)

WHILE PARKED ON A FLAT SURFACE VEHICLE SHIFTED INTO DRIVE HITTING RAILROAD CROSSING. DEALER NOTIFIED. TS

Owner-reported narrative. Look up ODI 10004813 at NHTSA ↗

Owner report 10023691 · 2003-06-24 (June 24, 2003)

TRANSMISSION WILL DISENGAGE INTERMITTENTLY. *JB

Owner-reported narrative. 25 miles reported. Look up ODI 10023691 at NHTSA ↗

Owner report 10056387 · 2004-02-03 (February 3, 2004)

SINCE THE DAY I DROVE MY VAN OFF OF THE DEALERS LOT, ALL OF THE LIGHTS (MAP LIGHTS, DOME LIGHT AND HEADLIGHTS) ON THE VAN PULSE (SIMILAR TO THE PULSE OF A FLOURESCENT TUBE WARMING UP ON A COLD DAY). THE SPEED OF THE PULSE CHANGES WITH THE SPEED OF THE ENGINE. THE VAN HAS BEEN TO TWO DIFFERENT 5-STAR DEALERS AND THE HEADLIGHT SWITCH HAS BEEN REPLACED TWICE. SOMETHING IN THE COMPUTER WAS UPGRADED ONCE. EVERY OIL CHANGE THEY TRY TO DETERMINE IF/WHAT MIGHT BE CAUSING THE PROBLEM; TO NO AVAIL. BECAUSE THE SPEED OF THE PULSE CHANGES WITH THE ENG…

Owner-reported narrative. 30 miles reported. Look up ODI 10056387 at NHTSA ↗

Owner report 10058438 · 2005-03-23 (March 23, 2005)

FROM THE ALMOST DAY ONE THIS CARS HAS HAD ELECTRICAL PROBLEMS. ORIGINALLY THE DASH LIGHTS LIGHT UP AND WOULD NOT GO OUT FOR SEVERAL MINUTES. THEN THE FUEL PUMP STARTED TO OPERATE POORLY. THEN A SLIGHT HESITATION BEGAN AT IDLE. THEN I NOTICED A HESITATION AT ABOUT 40 MPH WHEN THE CAR WAS PULLING A INCLINE. THEN THE HEADLIGHTS BEGAN TO FLUTTER AS RPMS FLUCTUATED. THEN THE HEADLIGHTS BEGAN TO FLASH VIOLENTLY. A SWITCH WAS FINALLY REPLACED AND THE LIGHTS HAVE NOT HAD THE SAME PROBLEM FLASHING, BUT DO APPEAR TO HAVE SOME MINOR FLUTTERS IN THE…

Owner-reported narrative. 8,000 miles reported. Look up ODI 10058438 at NHTSA ↗

Owner report 10021701 · 2003-05-28 (May 28, 2003)

THE BRAKE LIGHT ILLUMINATED. ON THE SAME DAY A GRINDING NOISE WAS HEARD. MECHANIC WHICH REPLACED THE FRONT ROTORS AND BRAKE PADS. *TT

Owner-reported narrative. Look up ODI 10021701 at NHTSA ↗

Owner report 10025718 · 2003-07-09 (July 9, 2003)

2002 CHRYSLER T&C LX MINIVAN NEED NEW ROTORS AFTER ONLY 15,000 MILES! ROTORS ARE WARPED. CHRYSLER SAY NOT COVERED UNDER THIER HIGHLY ADVERTISED 7 YEAR WARRANTY. NOISE STARTED AROUND 10,000 MILE & HAS GOTTEN WORSE. BRAKES WERE SQUEAKY SINCE WE GOT THE VAN IN DEC OF 2001.OUR 1999 T&C MINIVAN NEVER NEEDED BRAKES PADS OR ROTORS. MY 1992 HONDA CIVIC WITH 200,000 MILES HAS NEVER NEED NEW ROTORS.*AK

Owner-reported narrative. Look up ODI 10025718 at NHTSA ↗

Owner report 10008653 · 2003-02-19 (February 19, 2003)

THE FUEL GAUGE DID NOT GIVE THE CORRECT READING. *JB THE MILEAGE INDICATOR FLUCTUATED. THE FUEL LEAK DETECTION PUMP HOSE WAS REPLACED DUE TO BROKEN PARTS. SCC

Owner-reported narrative. Look up ODI 10008653 at NHTSA ↗

Owner report 10042931 · 2003-10-15 (October 15, 2003)

DEALER TOLD ME NOTHING WRONG WITH THE CAR, SOLD ME THE CAR AND LET US DRIVE IT OFF THE LOT WITHOUT PERFORMING A STOP SALE RECALL WORK. I DON'T WANT THE VEHICLE. I WOULD NOT HAVE BOUGHT IT IF I HAD BEEN INFORMED THE RECALL WORK HAD NOT BEEN DONE. THE RECALL WAS ISSUED IN OCTOBER 2002, ALMOST A YEAR AGO. THE RECALL WORK HAS NOT BEEN DONE. I DO NOT FEEL SAFE IN THE VEHICLE AND DO NOT WANT TO ENDANGER ME, MY WIFE, OR ANYONE ELSE ON THE ROAD BY DRIVING IT ANYWHERE, INCLUDING THE DEALER WHOM I DO NOT TRUST DUE TO THIS AND INCIDENTS THAT HAVE HAP…

Owner-reported narrative. Look up ODI 10042931 at NHTSA ↗

Owner report 10008651 · 2003-02-19 (February 19, 2003)

THE VEHICLE STALLED WITHOUT WARNING. *JB AS THE CONSUMER PULLED INTO THE PARKING SPACE, THE VEHICLE STALLED WITHOUT WARNING, THEN THE VEHICLE WAS PLACED IN PARK, RESTARTED, AND CONTINUED INTO THE PARKING SPACE. ON ANOTHER OCCASION THE VEHICLE INTO REVERSE, THE VEHICLE STALLED WITHOUT WARNING, RESTARTED THE VEHICLE, PLACED IN DRIVE AND STALLED AGAIN. THERE WAS AN INTERMITTENT CLICK NOISE WHEN THE PEDAL IS DEPRESSED, THE A/C FAN NOISE, THE SUSPENSION FELT LOOSE AND LEANED TO LEFT, UNEVEN TIRE WEAR, CLUNK NOISE IN THE FRONT END WHEN COMING TO…

Owner-reported narrative. 1,300 miles reported. Look up ODI 10008651 at NHTSA ↗

Owner report 10024970 · 2003-06-23 (June 23, 2003)

LINCOLN TOWN AND COUNTRY WOULD STALL WHEN SHIFTING. *MR AROUND 1K MILES THE VEHICLE HAD BECOME HARD TO SHIFT AND WOULD STALL. THE CONSUMER HAD TAKEN THE VEHICLE FOR A RECALL AND FELT IT WAS A MISTAKE BECAUSE THE VEHICLE DID NOT RUN THE SAME SINCE. ON A FEW OCCASIONS MOISTURE FILLED THE VEHICLE AS FAR BACK AS THE MIDDLE SEATS. WHEN THE VEHICLE STOPPED IN THE STREET OR AT IDLE IT SEEMED AS IF THE TIMING WAS SLOW. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND SMOOTHED OUT. THE CONSUMER ALSO HEARD A NOISE IN THE MOTOR WHICH TURNED ABOUT 1700-17…

Owner-reported narrative. 1,000 miles reported. Look up ODI 10024970 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

404 unique complaints in this selection. Analysis snapshot: 2026-10-01.

67.8%Usable mileage274 / 404 records
96.8%Valid incident date391 / 404 records
100.0%Valid filing date404 / 404 records
96.5%Ordered incident and filing dates390 / 404 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200420052006200720082009201020112012201320142015201620172018
Electrical System
2213.2%
ODI 10072568

CHRYSLER HAS DISCONTINUED BACKLIGHTING OF DOOR LIGHT SWITCHES,POWER DOOR SWITCH,POWER MIRROR SWITCH,HEADLAMP SWITCH,AND LOW LINE WINDOW SWITCHES. DURING NIGHT TIME DRIVING, IT'S VERY HARD TO LOCATE THESE SWITCHES WITHOUT DISTRACTING YOUR DRIVING ABILITY. TOOK THE VAN INTO DEALER TO HAVE THE LIGHTS RE-ACTIVATED (THEY ARE THERE), BUT SERVICE DEPARTMENT COULDN'T ENABLE THEM. (CHRYSLER HAS A BULLETIN ON THIS, #08-018-02.*AK

Look up ODI 10072568 at NHTSA ↗

14617.0%
ODI 10120375

2005 CHRYSLER TOWN AND COUNTRY EXPERIENCING PROBLEMS WITH AIRBAG SYSTEM, ELECTRONIC SYSTEMS, THE MAIN COMPUTER, AND THE DASH BOARD GAUGES.***NO ANSWER REQUIRED***. *MR THE AIR BAG MALFUNCTION OCCURRED ON THE SAME DAY THE CONSUMER PURCHASED THE VEHICLE. *JB

Look up ODI 10120375 at NHTSA ↗

6815.8%
ODI 10218997 · 28,367 mi

1) LOW TIRE PRESSURE LIGHT ILLUMINATED. FILLED TIRES, WHICH WERE WITHIN 1-2 PSI OF RECOMMENDATION, TO FULL PSI. LIGHT REMAINED ON. FILLED TIRES AGAIN. LIGHT WENT OFF. ONE WEEK LATER, SAME OCCURRENCE. TOOK TO DEALER, TIRES WERE FILLED AGAIN. LIGHT IS OFF. 2) ONE WEEK AFTER 23 POINT INSPECTION, AND FOR TWO WEEKS BRAKE AND AIR BAG LIGHTS FLICKERED MOMENTARILY WHEN TURNING THE CAR ON AND WHEN TURNING THE STEERING WHEEL, WHICH WAS ACCOMPANIED BY A CESSATION OF RADIO/CD TRANSMISSION/SOUND. WITHIN THE LAST FOUR DAYS, ALL WARNING LIGHTS FLICKER I…

Look up ODI 10218997 at NHTSA ↗

4118.7%
ODI 10223051 · 150 mi

CAR WAS IN OUR DRIVEWAY, NOT RUNNING. HORN, LIGHTS, WIPERS - EVERYTHING STARTED GOING AT ONCE, SMOKE WAS COMING FROM UNDER THE HOOD AND THE CAR WAS TRYING TO START. WE COULDN'T TURN ANYTHING OFF. CALLED 911, FIRE DEPT. UNHOOKED THE BATTERY AND TOOK OUT THE ELECTRICAL BOX. HAD THE CAR TOWED BACK TO THE DEALER. *TR

Look up ODI 10223051 at NHTSA ↗

1,21862.8%
ODI 10230373 · 11,000 mi

WE HAVE HAD NOTHING BUT PROBLEMS SINCE WE BOUGHT THIS VEHICLE IN SEPTEMBER 2007. FIRST, THE DOORS REOPEN BY THEMSELVES - THAT TOOK 8 TRIPS TO THE SERVICE DEPARTMENT BEFORE IT WAS FINALLY FIXED IN MAY 2008. ANOTHER ISSUE THAT HAS NOT BEEN RESOLVED IS THAT THE STARTER STICKS WHEN YOU START THE VEHICLE. THIS IS AN OCCASIONAL PROBLEM AND DIFFICULT FOR THE SERVICE DEPARTMENT TO DUPLICATE. YESTERDAY, JUNE 8, THE VAN COMPLETELY LOST POWER WHILE I WAS DRIVING. I LOST ALL POWER STEERING, BRAKES, LIGHTS - EVERYTHING! I HAVE TAKEN IT TO THE DEALER AND THE…

Look up ODI 10230373 at NHTSA ↗

44863.4%
ODI 10280830 · 94 mi

BOUGHT THIS VEHICLE ON FRIDAY, 8/14/2009---ALL ELECTRICAL EQUIP. STOPPED WORKING ON THE WAY HOME FROM THE DEALERSHIP---NO GAUGES, NO POWER WINDOWS OR DOORS, NO TURN SIGNALS, NO BRAKE LIGHTS, NO A/C, NO RADIO---THE ONLY THING WORKING WERE THE WINDSHIELD WIPERS WHICH CAME ON BY THEMSELVES AND I COULD NOT SHUT THEM OFF---ALL THE WARNING LIGHTS ON THE DASH LIT UP---MADE IT HOME AND CALLED THE DEALERSHIP AND SET UP APPT. FOR MONDAY MORNING---VAN HAS LESS THAN 100 MILES ON IT AND ALREADY IN FOR SERVICE---CALLED DEALERSHIP MONDAY AFTERNOON, THEY CAN'T…

Look up ODI 10280830 at NHTSA ↗

96061.7%
ODI 10321532 · 400 mi

2010 TOWN & COUNTRY BEING DRIVEN BY MY WIFE HOME FROM CHURCH WITH MY CHILDREN IN CAR. DRIVING APPROXIMATELY 25MPH AND THE CAR SIMPLY SHUT DOWN...ENGINE AND ALL ELECTRIC CEASED TO FUNCTION. NO ACCIDENT OCCURRED AS MY WIFE WAS ABLE TO STOP THE CAR. ONCE STOPPED AND PUT IN PARK THE CAR STARTED BACK UP AND RAN NORMALLY. THIS CAR IS BRAND NEW, 18 DAYS IN OUR POSSESSION. DEALER INSPECTED CAR AND COULD NOT REPLICATE OR FIND ANYTHING WRONG WITH THE CAR. ON MARCH 14TH, THE INCIDENT WHICH OCCURRED ABOVE HAPPENED AGAIN. CAR BROUGHT TO DEALER FOR A SECOND…

Look up ODI 10321532 at NHTSA ↗

51967.1%
ODI 10408709

MY WIFE AND I BOUGHT THE VAN AT A REAL GOOD PRICE OR SO WE THOUGHT ... SHE WOKE UP THIS MORNING TO GOTO WORK AFTER TAKING OUR SON TO DAYCARE... SHE STOPPED AT A CONVENIENT STORE AFTER DROPPING HIM OFF AND TURNED THE VAN OFF. WHEN SHE CAME BACK OUT AND TRIED TO CRANK IT , THE VAN DID NOTHING... THE INTERIOR LIGHTS WERE ON AND SO WAS THE RADIO.. THOUGHT IT WAS THE BATTERY BUT COME TO FIND OUT THE DEALERSHIP THAT WE BOUGHT IT FROM SAID IT WAS THE POWER MODULE AND THAT IT WAS AROUND FIVE TO EIGHT HUNDRED DOLLARS TO FIX.. WE HAVE ONLY HAD THE VAN FO…

Look up ODI 10408709 at NHTSA ↗

39362.0%
ODI 10499593 · 5,000 mi

MY HUSBAND AND I PURCHASED A 2012 CHRYSLER TOWN & COUNTRY TOURING VAN ON 8/4/2012 AT YOUR DEALERSHIP. VIN [XXX]. THIS IS OUR 6TH OR 7TH CHRYSLER/DODGE VAN. ON FEBRUARY 7, 2013 AS I WAS APPROACHING THE CVS DRUG STORE SIDE PARKING LOT IN PLYMOUTH WITH MY RIGHT FOOT ON THE BRAKE THE VAN SUDDENLY ACCELERATED AND WENT OVER THE SIDEWALK AND CONTACTED THE BUILDING. THE RESULT WAS SUBSTANTIAL DAMAGE TO THE FRONT END OF THE CAR, $5734.90 AND SOME CRACKED RIBS, BRUISED BREAST BONE AND WHIP LASH LIKE INJURY TO MY NECK. I WAS TAKEN TO THE EMERGENCY RO…

Look up ODI 10499593 at NHTSA ↗

39057.3%
ODI 10502818 · 2,000 mi

HVAC IS THREE ZONE AUTOMATIC CONTROL INTERMITTENTLY ALL VENTS ON DRIVER'S SIDE ONLY STARTS BLOWING IN COLD OUTSIDE AIR FIRST NOTICED WHEN DRIVING ON PENNSYLVANIA TURNPIKE IN 0 DEGREE WEATHER LEGS NUMB WITH BURNING, STINGING CHILL GLASS FOGS AND DOESN'T CLEAR WITH COLD OUTSIDE AIR BLOWING TOOK TO DEALER 4 TIMES FOR REPAIR AND WAS TOLD THEY COULD NOT FIX AND IT WAS CHRYSLER'S PROBLEM CHRYSLER'S FIELD REPRESENTATIVE TOLD ME CHRYSLER WAS AWARE OF PROBLEM AND IS WORKING ON IT BUT THERE IS CURRENTLY NO FIX (3/14/2013) HE IS REFERRING ME TO CHRY…

Look up ODI 10502818 at NHTSA ↗

21433.6%
ODI 10576289 · 2,000 mi

I RENTED A TOWN AND COUNTRY FROM ENTERPRISE. DROVE 2,000 MILES FROM PA TO FL. ON THE WAY BACK WHILE DRIVING ON THE HIGHWAY THE IGNITION GOT DISCONNECTED BRIEFLY AND CAME BACK AFTER 1-2 SECONDS. AT THAT TIME I DIDN'T REALIZE HOW DANGEROUS IT COULD BE (WE HAD NO ACCIDENT NOR INJURY AT ALL) BUT NOW I SEE THAT THIS COULD BE LINKED TO THE GM IGNITION RECALL (DOES THIS VEHICLE HAVE THE SAME IGNITION SUPPLIER AS GM?). PLEASE INVESTIGATE THE CASE AS THIS MAY INDICATE THAT THE IGNITION RECALL SHOULD ALSO INCLUDE SOME CHRYSLER VEHICLES AS WELL. *TR

Look up ODI 10576289 at NHTSA ↗

6115.9%
ODI 10661098 · 1,270 mi

ON NOVEMBER 25 AT 4:30PM, I WAS DRIVING ON ROUTE 80 GOING WESTBOUND APPROACHING EXITS 27 A AND B IN NORTHERN NEW JERSEY. I WAS PLANNING TO USE EXIT 26 AND GENTLY ACCELERATED MY TOWN AND COUNTRY VAN IN ORDER TO PASS A VEHICLE TO MY RIGHT AND TRANSITION TO THE RIGHT LANE IN ORDER TO EXIT. AFTER PASSING THE VEHICLE, I REMOVED MY FOOT FROM THE GAS PEDAL AND MY CAR UNEXPECTEDLY CONTINUED TO ACCELERATE. I IMMEDIATELY APPLIED THE BRAKE SOMEWHAT FORCEFULLY IN ORDER TO STOP THE ACCELERATION. UPON REMOVING MY FOOT FROM THE BRAKE, THE CAR AGAIN ACCELE…

Look up ODI 10661098 at NHTSA ↗

10720.3%
ODI 10933787 · 13,000 mi

VEHICLE HAS HAD REPEATED ISSUES WITH ACCELERATION AND SHIFTING GEARS SINCE PURCHASE. VEHICLE WILL NOT ACCELERATE OVER 40 MPH WHILE DRIVING AND RPMS REDLINE. IT HAS BEEN IN FOR REPAIR FOR OVER 40 DAYS SINCE MARCH 2016 AND IS CURRENTLY AT DEALERSHIP. MOST RECENTLY THE VEHICLE LOST ALL POWER, INCLUDING ABILITY TO STEER AND BRAKE PROPERLY, AFTER BEING IN REVERSE BACKING OUT OF MY DRIVEWAY. DURING THE LAST TWO INCIDENTS, NO WARNING LIGHTS HAVE ILLUMINATED, NOR HAVE THERE BEEN ANY FAULT CODES FOUND IN THE VEHICLE'S SYSTEM. THE VAN IS EXTREMELY UN…

Look up ODI 10933787 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Air Bags
137.8%
ODI 10094229

WHILE DRIVING AT ANY SPEED, THE CONSUMER ADJUSTED THE SEAT AND THE SRS LIGHT APPEARED ON THE DASHBOARD. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB

Look up ODI 10094229 at NHTSA ↗

8910.4%
ODI 10075293 · 800 mi

PURCHASED 2005 CHRYSLER TOWN AND COUNTRY MINI VAN..WITH LESS THEN 800 MILES AIRBAG LITE KEPT COMING ON OFF AND ON.SOMETIME STAYING ON FOR LONG PERIODS OF TIME..TOOK TO DEALER AND DEALER STATED A CLOCK SPRING IN STEERING WHEEL WAS BAD,THEY SAID PARTS WERE ON ORDER AND VAN WAS OK TO DRIVE,, I SAID WILL AIRBAGS WORK IF I AM IN AN ACCIDENT,, DEALER SAID PROB NOT,,AFTER A LITTLE ARGUING I GOT A LOANER CAR, VEHICLE IS STILL AT THE DEALER. *AK

Look up ODI 10075293 at NHTSA ↗

5011.6%
ODI 10199839 · 18,000 mi

TL*THE CONTACT OWNS A 2006 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 15 MPH, ANOTHER VEHICLE DRIVING 40 MPH CRASHED HEAD ON WITH THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. SMOKE ROSE FROM THE ENGINE AND ALL FIVE PASSENGERS WERE INJURED. THE FRONT SEAT PASSENGER SUFFERED BRUISES TO HER LEGS, CHEST, AND WAIST ALONG WITH A SPRAINED LEFT ANKLE. THE DRIVER SUSTAINED NECK AND KNEE INJURIES. THE THREE PASSENGERS SEATED IN THE REAR SUSTAINED BRUISES TO THEIR CHESTS FROM THE SEAT BELTS. THE VEHICLE WAS DESTROYED. THE MECHANIC STATED TH…

Look up ODI 10199839 at NHTSA ↗

146.4%
ODI 10343649 · 53,091 mi

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT STARTED THE IGNITION, THE AIR BAG WARNING LIGHT INDICATOR ILLUMINATED. THE WARNING LIGHT REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED WHENEVER STARTING THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS WAITING UPON A RESPONSE FROM THE AUTHORIZED DEALER REGARDING THE CAUSE OF FAILURE AT THE TIME OF THE COMPLAINT FILING. THE FAILURE MILEAGE WAS 53,091.

Look up ODI 10343649 at NHTSA ↗

37019.1%
ODI 10344287 · 77,000 mi

WHILE DRIVING DOWN THE STREET THE AIRBAG ON MY 2008 CHRYSLER TOWN AND COUNTRY MINIVAN DEPLOYED. THERE WERE THREE OCCUPANTS IN THE VEHICLE. MY ARM WAS BRUISED AND CUT DURING THE ACCIDENT. MY DAUGHTER HAD HER HEAD SHOVED THROUGH THE PASSENGER SIDE WINDOW BY HER AIRBAG. MY GRANDSON WAS COUGHING AND CHOKING ON THE POWDER FROM THE AIRBAG. UNABLE TO SEE, I MANAGED TO SLOW THE VEHICLE TO A STOP WITHOUT CAUSING ANY FURTHER DAMAGE TO MY VEHICLE OR ANY OTHERS. THE POLICE AND INSURANCE ADJUSTERS LOOKED AT THE VEHICLE AND COULD FIND NO PHYSICAL REASON…

Look up ODI 10344287 at NHTSA ↗

18726.4%
ODI 10373469 · 9,000 mi

HORN ASSEMBLY CAME COMPLETELY LOOSE FROM THE STEERING WHEEL. NO ACCIDENT. I ASSUME THE DRIVER'S AIR BAG IS CONTAINED WITHIN THIS COMPONENT. DEALERSHIP SAID CAUSE WAS FAULTY PART OR MONDAY ASSEMBLED VEHICLE. *TR

Look up ODI 10373469 at NHTSA ↗

26817.2%
ODI 10414288 · 28,000 mi

ON JULY 5TH, 2011 THE ABOVE MENTIONED CHRYSLER VAN LEFT THE HIGHWAY AT A SPEED OF APPROXIMATELY 65 MILES AN HOUR AND ENTERED A DRAINAGE BASIN. THE VEHICLE CAME TO AN ABRUPT STOP WHEN THE FRONT OF THE VEHICLE CAME INTO CONTACT WITH AN EARTH "BERM" THAT ACTED AS A WALL FOR THE DRAINAGE BASIN. THE ENTIRE FRONT OF THE VEHICLE WAS DAMAGED TO A POINT THAT IT WAS CONSIDERED TO BE A TOTAL LOSS BY THE INSURANCE COMPANY. THE RADIATOR WAS PUSHED BACK INTO THE ENGINE COMPARTMENT AND THE FRONT BUMPER WAS PULLED COMPLETELY UNDER THE VEHICLE. TWO TIRES WERE F…

Look up ODI 10414288 at NHTSA ↗

243.1%
ODI 10464668 · 13,000 mi

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED AT 45 MPH AND PUSHED INTO A PRECEDING VEHICLE. THE AIR BAG LIGHT INDICATED THAT THE AIR BAGS DEPLOYED, BUT THEY DID NOT. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BUT THE VEHICLE WAS NOT INSPECTED FOR THE AIR BAG FAILURE. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SEAT BELT FAILED DURING THE CRASH, ALLOWING THE CHILD SEAT THAT WAS BEING RESTRAINED TO DETACH FROM THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE CUR…

Look up ODI 10464668 at NHTSA ↗

182.8%
ODI 10499586 · 9,279 mi

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE FAILURE WAS COULD NOT BE DIAGNOSED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR THE SAME FAILURE BUT THE DEALER COULD NEVER DETERMINE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 9,279. UPDATED 5/17/13 *CN THE CONSUMER STATED THE VEHICLE WAS TAKEN TO 3 D…

Look up ODI 10499586 at NHTSA ↗

507.3%
ODI 10534671 · 10,000 mi

RENTED A MINIVAN FROM AVIS AT SLC AIRPORT LATE JULY 2013. ON THE HIGHWAY IMMEDIATELY AFTER LEAVING THE AIRPORT MY KNEE BUMPED THE MASS OF KEYRING OBJECTS AND TURNED THE ENGINE OFF AS I WAS JUST GETTING UP TO 60MPH. I NOTICED THE VEHICLE SLOWING DOWN AND DETERMINED I HAD ACCIDENTALLY SHUT IT DOWN. IT WOULD NOT START. I SHIFTED TO NEUTRAL AND RESTARTED THE ENGINE, SHIFTED BACK TO DRIVE. ONLY ONE OF THE 5 PASSENGERS EVEN NOTICED THE SLOWDOWN. UNDER DIFFERENT CIRCUMSTANCES THIS COULD HAVE RESULTED IN AN ACCIDENT. IF IT IS THE PRACTICE OF RENTAL …

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7611.9%
ODI 10614877 · 2,995 mi

SUBJECT VEHICLE (2014 CHRYSLER TOWN AND COUNTRY VAN, VEHICLE 2) WAS INVOLVED IN COLLISION ACCIDENT WITH 2005 FORD MUSTANG (VEHICLE 1). VEHICLE 1 PULLED OUT FROM A STOP SIGN TO TURN LEFT ONTO 4 LANE THOROUGHFARE WITH A LARGE TRUCK TURNING RIGHT ONTO STREET WHERE VEHICLE 1 WAS STOPPED. VEHICLE 1 DRIVER'S VIEW OF TRAFFIC WAS HINDERED BY TURNING TRUCK. VEHICLE 2 WAS IN THE INSIDE LANE PASSING THE TRUCK. VEHICLE 2'S RIGHT FRONT CORNER COLLIDED WITH LEFT FRONT CORNER OF VEHICLE 1 AT FULL VEHICLE SPEED SINCE DRIVER OF VEHICLE 1 DID NOT SEE VEHICLE 2 P…

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3910.2%
ODI 10785921

AIR BAGS WENT OFF DURING A ACCIDENT AND WE RECEIVED CUTS ON MY LEGS AND ALSO MY WIFE'S LEGS

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163.0%
ODI 11045119

TAKATA RECALL I TYPED MY VALID VIN NUMBER JUST AS DIRECTED ON THIS SITE TO SEE IF IT WAS SUBJECT TO RECALL. HOWEVER, I GOT A MESSAGE THAT THE VIN NUMBER WAS NOT VALID. IT IS VALID!!! I ALSO TRIED CHECKING MY VIN NUMBER ON AIRBAGRECALL.COM, BUT IT WASN'T FOUND THERE EITHER. I CAREFULLY COPIED MY VIN DIRECTLY FROM MY STATE OF INDIANA TITLE AND ENTERED IT SEVERAL TIMES ON EACH SITE TO NO AVAIL.

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0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Engine
95.4%
ODI 10473016 · 69,889 mi

ABOUT 3 MIN AFTER FILLING UP VEHICLE STALLED AFTER PULLING OUT OF STATION. POWER STEERING FAILED AND COULD NOT MOVE OUT OF LANE. TOOK A COUPLE OF TRIES TO RESTART AND MOVE TO SAFETY. SECOND TIME THIS PROBLEM HAS HAPPENED. THIS WILL CAUSE AN ACCIDENT!!! *TR

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414.8%
ODI 10451087 · 62,000 mi

VEHICLE WAS TRAVELING AT FREEWAY SPEED WHEN ENGINE SPUTTERED, ALL WARNING LIGHTS LIT UP ON THE DASH AND THE VEHICLE IMMEDIATELY LOST ALL POWER/FUNCTION. *TR *JS

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163.7%
ODI 10608545 · 55,000 mi

DRIVING ON ROAD AT 50 MPH. THE ENGINE JUST JUST OFF. DROVE OFF THE ROAD INTO WOODS LUCKILY NO ACCIDENT. THE CAR THEN STARTED BACK UP RIGHT AWAY. I HAD TO REVERSE INTO ON COMING TRAFFIC. I HAD 3 YOUNG KIDS IN CAR AT THE TIME AS WELL. PUT ME IN A SCARY SITUATION. HAD WORK DONE ON IGNITION SYSTEM, TUNE UP, BELT CHANGES AND A FEW VALVE SENSORS REPLACED. HAD THIS ISSUE OCCUR BEFORE WITH MY WIFE. *JS

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2712.3%
ODI 10587212 · 70,000 mi

AFTER FILLING UP THE FUEL TANK AND DRIVING MAYBE ONE BLOCK THE ENGINE STALLED. THIS HAPPENS NOW AFTER EVERY FILLUP. IT IS EXACTLY THE SAME SYMPTOMS AS IN NHTSA ACTION NUMBER : PE13016 FOR OTHER CHRYSLER PRODUCTS OF THE PREVIOUS YEAR. A SEARCH IN GOOGLE CAME UP WITH MANY, MANY PEOPLE WITH MANY DIFFERENT CARS EXPERIENCING THE SAME THING. IF YOU PULL OUT OF THE GAS STATION DIRECTLY ONTO A HIGHWAY AND STALL WHILE TRYING TO MERGE INTO HIGH SPEED TRAFFIC, THE RESULTS COULD BE DISASTROUS (B'AH). *TR

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20410.5%
ODI 10461407 · 41,763 mi

REOCCURING EXCESSIVE OIL CONSUMPTION. HAD 4 OIL CONSUMPTIONS TEST DONE. TEST ON 6/8/12 FAILED. BURNED 3 QUARTS OF OIL IN 2589 MILES. FILED LEMON LAW IN FEB 2012 FOR EXCESSIVE OIL CONSUMPTION AND OTHER ISSUES THAT HAVE BEEN REPAIRED MORE THAN 3X. CHRYSLER HAS DENIED THE LAWSUIT. SEEKING FURTHER ACTIONS AGAINST CHRYSLER AT THIS TIME. VAN IS CURRENTLY AT DEALERSHIP UNDERGOING OIL COMPRESSION AND LEAK DOWN TEST AS ADVISED BY CHRYSLER. DEALERSHIP IS NOT RETURNING PHONE CALLS AND WILL NOT TELL ME RESULTS OF TEST. DEALERSHIP STATES THEY ARE WAITING FO…

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9613.6%
ODI 10462789 · 15,000 mi

AFTER SUSTAINED HIGHWAY SPEEDS, OUR VAN STALLED UPON EXITING THE HIGHWAY AND COMING TO A COMPLETE STOP AT THE FIRST TRAFFIC LIGHT. THE STEERING WHEEL AND BRAKE PEDAL WOULD SHAKE VERY HARD IMMEDIATELY PRIOR TO STALLING. THE TACHOMETER WOULD ALSO DIP BELOW 750 RPM IMMEDIATELY BEFORE ENGINE STALLING. THIS SAME THING HAPPENED AT LEAST 10 TIMES BEFORE WE FINALLY TOOK IT BACK TO THE DEALERSHIP. THEY COULD NOT FIND ANYTHING WRONG WITH THE VAN AND SAID THAT THEY SIMPLY UPDATED THE ENGINE COMPUTER SOFTWARE. THE PROBLEM CONTINUED AND BECAME QUITE PR…

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30219.4%
ODI 10464131 · 50,000 mi

ON 3 OCCASIONS, WHEN I TURN OFF THE IGNITION AND REMOVE THE KEY FROM MY 2010 CHRYSLER TOWN AND COUNTRY, THE CAR CONTINUES TO RUN AS IF THE KEY WAS STILL IN THE CAR. IT TAKES OVER AN HOUR OF FIDDLING WITH REINSERTING THE KEY TO GET IT TO ACTUALLY TURN OFF. THIS IS DANGEROUS BECAUSE I CANNOT PARK AND LEAVE MY CAR WHILE IT IS STILL RUNNING WITHOUT A KEY EVEN IN THE IGNITION. SOMEONE COULD GET INSIDE AND DRIVE AWAY WITHOUT NEEDING A KEY....NOT TO MENTION CARBON MONOXIDE POISONING IN A GARAGE. I HAVE BROUGHT THE CAR TO THE DEALER TWICE FOR THE…

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10713.8%
ODI 10479218 · 26,424 mi

I WAS CLEANING MY WINDSHIELD ON THE VAN WHEN THE ENGINE SUDDENLY STARTED (WITHIN THE CLOSED GARAGE). APPARENTLY THE AUTOMATIC-START FUNCTION WAS TRIGGERED WHEN THE KEY-FOB REMOTE IN MY PANTS POCKET WAS INADVERTENTLY ACTIVATED WHEN I LEANED AGAINST THE CAR. THIS IS VERY SCARY! IF I HAD BEEN LEANING AGAINST SOMETHING INSIDE THE HOUSE, WOULD MY CAR HAVE BEEN RUNNING ALL NIGHT IN A CLOSED GARAGE ATTACHED TO MY HOUSE?. I HAVE OFTEN ACCIDENTALLY TRIGGERED OTHER FUNCTIONS (SUCH AS DOOR OPENING, DOOR LOCK, ETC.) WHEN WORKING AROUND THE HOUSE, BUT AUTOM…

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10015.8%
ODI 10569161 · 24,900 mi

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE APPROACHING A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE PCM NEEDED TO BE RE FLASHED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,900 AND THE CURRENT MILEAGE WAS 25,072.

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10815.9%
ODI 10522382 · 25 mi

TOOK DELIVERY OF A BRAND NEW 2013 CHRYSLER TOWN AND COUNTRY TOURING VAN WITH 4 MILES ON IT ON THURSDAY, JUNE 20, 2013. DROVE IT HOME APPROXIMATELY 10 MILES. TOOK IT OUT FOR THE FIRST RIDE ON SATURDAY JUNE 22, 2013 AND WHILE DRIVING, ENGINE FAILED WITHOUT WARNING AND I LOST ALL POWER TO VEHICLE. STARTED IT BACK UP AND VEHICLE DID THIS AGAIN. CONTINUED TO START UP AND SHUT DOWN WITHOUT WARNING ABOUT FOUR TIMES. CALLED ROAD SIDE ASSISTANCE AND CAR WAS TOWED BACK TO DEALERSHIP. SERVICE DEPARTMENT CAN NOT DUPLICATE THE PROBLEM. CORPORATE OFFI…

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15123.7%
ODI 10577564 · 8,300 mi

WAS DRIVING ON HIGHWAY. MY KNEE TOUCHED THE KEY RING. VEHICLES ENGINE SHUT OFF. BRAKES LOST POWER. HAD A VERY DIFFICULT TIME STEERING AND GETTING VEHICLE STOPPED ON HIGHWAY. HAD TO GET IT IN PARK TO RESTART CAR. *TR

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6316.4%
ODI 10661098 · 1,270 mi

ON NOVEMBER 25 AT 4:30PM, I WAS DRIVING ON ROUTE 80 GOING WESTBOUND APPROACHING EXITS 27 A AND B IN NORTHERN NEW JERSEY. I WAS PLANNING TO USE EXIT 26 AND GENTLY ACCELERATED MY TOWN AND COUNTRY VAN IN ORDER TO PASS A VEHICLE TO MY RIGHT AND TRANSITION TO THE RIGHT LANE IN ORDER TO EXIT. AFTER PASSING THE VEHICLE, I REMOVED MY FOOT FROM THE GAS PEDAL AND MY CAR UNEXPECTEDLY CONTINUED TO ACCELERATE. I IMMEDIATELY APPLIED THE BRAKE SOMEWHAT FORCEFULLY IN ORDER TO STOP THE ACCELERATION. UPON REMOVING MY FOOT FROM THE BRAKE, THE CAR AGAIN ACCELE…

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6913.1%
ODI 10905696 · 24,500 mi

OPERATING VEHICLE AT 65MPH ON I-81 ENGINE SUDDENLY SHUT OFF. VEHICLE WAS IN AUXILIARY MODE. DIGITAL DRIVER DISPLAY WENT BLANK SHOWED ONLY DIRECTION AND TEMPERATURE. POWER STEERING GONE. I CHANGED TO RIGHT LANE, PULLED ONTO SHOULDER AND PLACED CAR IN PARK. I SUCCESSFULLY RESTARTED THE ENGINE. RENTAL VEHICLE ONLY ITEMS ON KEYCHAIN WERE 2 VEHICLE FOBS. DID NOT HIT KEY WITH KNEE. TANK WAS 7/8 FULL OF GAS. ON FAIRLY LEVEL STRETCH OF ROADWAY. NO ENGINE WARNING LIGHTS DISPLAYED. NO OIL OR TEMPERATURE WARNINGS. I HAD DRIVEN FROM LITTLE ROCK, AR TO NOR…

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0Unavailable

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0Unavailable

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Unknown Or Other
21.2%
ODI 10083735

MECHANICAL PROBLEMS INVOLVING 2004 CHRYSLER TOWN AND COUNTRY.*MR THE VEHICLES MALFUNCTION INDICATOR LAMP ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER AND RETURNED THE NEXT DAY. AFTER DRIVING THE VEHICLE 10 MILES THE LIGHT ILLUMINATED AGAIN. THE VEHICLE WAS RETURNED TO THE DEALER TWICE AFTER THE INITIAL VISIT FOR THE SAME PROBLEM. THE VEHICLE ALSO BEGAN TO MALFUNCTION IN OTHER WAYS. THE SPEEDOMETER WOULD INDICATOR THE INCORRECT SPEED. THE ENGINE MADE NOISE WHEN THE GEAR SHIFT WAS MOVED. THE ENGINE VIBRATED WHEN ACCELERA…

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101.2%
ODI 10130305 · 3,000 mi

DT: CONTACT PURCHASED A 2005 CHRYSLER TOWN AND COUNTRY MANUFACTURED BY DAIMLER/CHRYSLER CORPORATION. ON JULY 5, VEHICLE HAD A FLAT TIRE, AND HAD TO USE THE SPARE TIRE. WHEN THE SERVICE DEALER REPLACED THE TIRE AND PUT THE SPARE BACK INTO PLACE IT CAME OFF WHILE THE CONSUMER WAS DRIVING ON JULY 26, 2005. THE SPARE TIRE WAS LOCATED UNDERNEATH THE PASSENGER SIDE AND DRIVER SIDE SEAT. THE SERVICE MANAGER OF THE DEALERSHIP WAS MADE AWARE OF THIS CONCERN. CONSUMER HAS NOT CONTACTED THE MANUFACTURER. *AK *NM

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112.6%
ODI 10241016 · 9,300 mi

TL*THE CONTACT OWNS A 2006 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SEATS DO NOT HAVE THE LATCH MECHANISM. ALL OF THE SEATS HAVE SEAT BELTS WITH EMERGENCY LOCKING SYSTEMS. SHE WAS INFORMED BY AN INSPECTOR AT THE FIRE STATION THAT SHE SHOULD NOT PLACE A BOOSTER SEAT ANYWHERE IN THE VEHICLE. THE CURRENT MILEAGE WAS 9,500 AND FAILURE MILEAGE WAS 9,300. UPDATED 11/24/08 *CN THE CONSUMER STATED THE CHILD IS ONLY SAFE IN THE VEHICLE WHEN SITTING UPRIGHT. THERE WAS NOTHING TO PROTECT THE CHILD FROM LEANING FORWARD. UPDATED 11/26/0…

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83.7%
ODI 10218822

2007 TOWN & COUNTRY WITH 9,000 MILES DRIVING ON INTERSTATE 76 IN PHILADELPHIA EXITING AN OFF RAMP AT CONSHOHOCKEN. VAN BEGAN SHAKING THEN IT WAS A SOUND LIKE A POP VAN BECAME UNCONTROLLABLE, NOT ABLE TO STEER OR SHIFT ANY GEARS. DRIVER UNABLE TO TURN WHEEL CAUSING THE VAN TO GO INTO THE OFF RAMP. THERE IS LITTLE DAMAGE TO THE BODY OF THE VAN BUT DRIVER WAS TOLD BY A WORKER FOR THE PA DEPT OF TRANSPORTATION AS WELL AS AN AUTOBODY SHOP & TOW TRUCK DRIVER THAT THE ENGINE MOUNT HAD BROKE CAUSING THE LOSS OF CONTROL OF THE VAN. THE ENGINE MOUNT IS…

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904.6%
ODI 10233107

I WROTE A FEW WEEKS AGO ABOUT THE DOORS ON MY 2008 TOWN & COUNTRY THAT THE OPENED ON THERE OWN AND THEN WOULD NOT ALWAYS RESPOND TO THE REMOTE. CHRYSLER HAS UPDATED THE COMPUTER IN MY VAN. RECENTLY I HAD MORE PROBLEMS OF THE DOORS NOT RESPONDING SO THE VAN WENT BACK TO THE DEALERSHIP FOR THAT AND A NEW RADIO WITH WIRING FROM THE RADIO TO THE ANTENNA, HAD TO HAVE THE SEATS ON THE MIDDLE ROW REUPHOLSTERED AND BECAUSE OF HEAT COMING OUT FROM UNDER THE DASHBOARD. WHICH IS THE OTHER REASON I AM WRITING. THEY CAN NOT FIND THE PROBLEM AND IT IS NO…

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304.2%
ODI 10372949 · 44,600 mi

WE'VE BEEN HAVING CONTINUOUS PROBLEM WITH OUR TIRES, CONSTANTLY LOSING PRESSURE. WE THOUGHT IT WAS A TIRE ISSUE, HOWEVER EVERY TIME I HAD THE TIRES CHECK THEY COULD NOT FIND ANYTHING WRONG. AGAIN, WE WERE LOSING PRESSURE IN A TIRE, I WENT TO FILL THE TIRE AND THE ALUMINUM VALVE STEM BROKE IN TWO. FORTUNATELY, WE WERE NOT MOVING WHEN THE STEM CAME APART. WHEN I WENT TO A QUICK OIL CHANGE I WAS INFORMED THAT THEIR COMPANY POLICY IS NOT TO TOUCH THE ALUMINUM VALVE STEMS BECAUSE SO MANY HAD COME APART IN THEIR EMPLOYEES HANDS.

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966.2%
ODI 10395629 · 17,823 mi

PURCHASED A USED 2010 CHRYSLER TOWN & COUNTRY MARCH 19,2011..ON THE SECOND DAY MARCH 20, 2011 WITH 17823 MILES THE CAR SHUT OFF WHILE DRIVING. AT THAT TIME WASN'T SURE WHAT WAS HAPPENING. IT OCCURRED 2 MORE TIMES IN THE NEXT WEEK. STILL UNSURE WHAT WAS HAPPENING. THEN ON APRIL 5 IT OCCURRED AGAIN WHILE MAKING A RIGHT HAND TURN. WE THEN REALIZED IT WAS ACTUALLY SHUTTING OFF IN DRIVE. WHEN IT HAPPENS EVERYTHING SHUTS OFF (LOSING POWER STEERING ETC) MAKING IT VERY DIFFICULT TO PULL OVER AND RESTART VEHICLE. WE TOOK IT TO THE DEALER THE NEXT D…

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587.5%
ODI 10606590 · 66,000 mi

I WENT TO HAVE MY RECALL FIXED. IF THEY DID THE RECALL I WOULD NO LONGER BE ABLE TO USE REAR QUARTER VENT WINDOWS. I USE THEM ALL THE TIME. THIS IS NOT A FIX. THIS JUST COVERS YOUR BUTT. I WANT IT FIXED. *TR

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589.1%
ODI 10578714 · 3,393 mi

THE REAR DRIVER SLIDING DOOR OPENS AND SHUTS WITH LOUD CLICKING NOISE, TRIES TO SHUT ON PASSENGERS AS THEY ENTER, MY CHILD RIDES IN THE SEAT AND THE DOOR DIDNT SHUT ALL THE WAY AS I DROVE DOWN THE ROAD NOT REALIZING THIS UNTIL I STOPPED AND NOTICED DOOR WAS NOT SHUT ALL THE WAY, HAD SMALL GAP IN THE DOOR WAY, NO ALARMS OR ANYTHING WENT OFF TELLING ME THE DOOR WAS STILL OPEN, THIS PUT MY CHILDS LIFE IN DANGER, HAD THE VEHICLE TO DEALER SEVERAL TIMES WHERE IT WAS PURCHASED AND THEY CANT FIND WHERE PROBLEM IS COMING FROM.

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619.0%
ODI 10670408 · 13,000 mi

VEHICLE WAS PARKED IN DRIVEWAY, WAS IN "PARK" GEAR AND HAD BEEN RUNNING FOR APPROXIMATELY 20 MINUTES. VEHICLE WAS TURNED OFF AND KEYS WERE REMOVED FROM IGNITION WHEN VEHICLE SUDDENLY STARTED TO ROLL BACKWARDS. REPORTEDLY, VEHICLE WAS RESTARTED AND BRAKING WAS ATTEMPTED BUT VEHICLE WOULD NOT STOP. VEHICLE ROLLED INTO TREE/FENCE AND DAMAGED PASSENGER DOOR, THAT HAD BEEN LEFT OPEN IN THE HASTE OF THE INCIDENT, AND THE REAR BUMPER. DAMAGE ESTIMATES AT 4K.

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8914.0%
ODI 10605863 · 5,500 mi

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE WAS MAKING A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THE NOISE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,500.

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4211.0%
ODI 10871725 · 8,000 mi

NOISE COMING FROM ENGINE EVERY TIME I GO OVER 55 SPEED, ALSO NOISE FROM WINDSHIELD AS IF THERE IS AIR COMING INTO THE CAR. NOISE FROM SPEAKERS AS THE CAR SPEEDS

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11020.9%
ODI 10946550 · 27,500 mi

"TAKATA RECALL"... I BOUGHT 2016 CHRYSLER TOWN & COUNTRY TOURING COUPLE OF MONTHS BACK & IT'S HAVE 27,500 MILES ON IT. SINCE I START DRIVING THIS CAR IT'S HAVING AN ISSUE WITH SHIFTING THE GEARS. THE RPM GOES UP TO 4000 TO 5000 RPM & THEN IT'S START SHIFTING THE GEARS ALSO WHEN I DRIVE THE CAR ON HIGHWAY AND PUT CAR ON CRUISE CONTROL THE RPM STAYS NEAR BY 3000 TO 4000RPM. WHEN I PRESS THE ACCELERATOR IT'S NEVER TAKE QUICK PICK IT'S ALWAYS TAKE LONG TIME FOR PICK THE SPEED AND THE ENGINE OR TRANSMISSION MAKE SOME HEAVY NOISE. I TOOK THE CAR AT …

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0Unavailable

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0Unavailable

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Steering
127.2%
ODI 10129227

DT: THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATES THERE IS A STEERING PROBLEM . ALL THE DEALERSHIP THAT HE HAS TAKEN VEHICLE TO HAVE REPLACED THE RACK AND PINION. ONE OF THE DEALERSHIP REPLACED THE PUMP, RACK, PINION, AND THE HOSES. BUT PROBLEM RECURRED. THE STEERING VIBRATES THE ENTIRE CAR WHEN TURNING. CHRYSLER TRIED TO REPAIR THE CAR FOUR TIMES. THE FIRST TIME DEALER SAID IT WAS NORMAL,. SECOND TIME THEY SAID IT WAS NOT NORMAL, AND THEY REPLACED THE RACK AND PINION. CHRYSLER TOLD CONTACT TO PUT A 2005 RACK AN…

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8710.2%
ODI 10152826 · 11,700 mi

COMPLETE FAILURE OF VEHICLE SAFETY SYSTEMS WHILE VEHICLE IN MOTION TIME: ABOUT 3:45 PM PLACE: LONG MEADOW ELEMENTARY SCHOOL IN ROCHESTER HILLS, MI 48309 VEHICLE: 2005 TOWN & COUNTRY - [XXX] MILEAGE 11,700 1. AFTER ARRIVING IN THE SCHOOL PARKING LOT, MY WIFE SLOWED DOWN TO TAKE A TURN TO PARK IN A SPOT. 2. THE VEHICLE COMPLETELY STALLED AND STOPPED. 3. SHE TURNED OFF THE IGNITION AND THEN RESTARTED THE ENGINE. THE ENGINE STARTED. 4. SHE TRIED TO TURN AND PARK AT THE SAME SPOT ON LEFT SIDE. THE STEERING DID NOT RESPOND AND VEHICLE KE…

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10424.1%
ODI 10207968 · 18,200 mi

TL*THE CONTACT OWNS A 2006 CHRYSLER TOWN AND COUNTRY. WHILE TURNING OR MERGING TO THE RIGHT, THE STEERING FREEZES. ON OCTOBER 29, 2007, THE CONTACT WAS NEARLY STRUCK HEAD ON BY ONCOMING TRAFFIC WHEN THE STEERING WHEEL FROZE IN PLACE. THE FAILURE USUALLY OCCURS AT INTERSECTIONS WHERE WATER DRAINS OFF THE ROAD OR WHEN DRIVING OVER A POT HOLE; HOWEVER, IT ALWAYS OCCURS WHEN STEERING TO THE RIGHT. THE DEALER STATED THAT IT WAS A DESIGN FLAW. THE CONTACT IS FILING A LAW SUIT UNDER THE LEMON LAW. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE …

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177.8%
ODI 10263741 · 37,000 mi

TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN & COUNTRY. WHENEVER THE DRIVER ATTEMPTED TO ENGAGE THE BRAKES AT 15 MPH, A VERY LOUD GRINDING NOISE WAS HEARD FROM UNDERNEATH THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE RACK AND PINION STEERING WAS LEAKING AND NEEDED TO BE REPLACED. SHE WAS ALSO INFORMED THAT A NEW WATER PUMP WAS NEEDED BECAUSE OF HOW THE VEHICLE WAS CONSTRUCTED. WHILE THE VEHICLE WAS AT THE REPAIR SHOP, THE CONTACT FOUND NUMEROUS COMPLAINTS ONLINE FOR THE IDENTICAL FAILURE ON THE SAME MAKE AND MODEL VE…

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944.8%
ODI 10226654

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. WHILE DRIVING AT ANY SPEED, THE VEHICLE TENDS TO PULL TO THE RIGHT. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER, BUT THE FAILURE STILL OCCURS. UPDATED 06/17/08. *LJ

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365.1%
ODI 10315282 · 7,000 mi

THE ARE ARE MANY ISSUES THAT I HAVE FACED WITH MY 2009 CHRYSLER TOWN AND COUNTRY TOURING (25TH ANNIV. EDITION). FIRST ARE THE BRAKES WHICH MAKE THIS METAL ON METAL SOUND AFTER 6,000 MILES; THE TRANSMISSION IS ALWAYS SLIPPING AND YOU CAN FEEL IT BIG TIME WHILE DRIVING, WHETHER ITS DOWN SHIFTING OR SHIFTING UP. THE STEERING MAKES WAY TOO MUCH NOISE. DEALER HAS SAID NOTHING IS WRONG WITH TRANSMISSION, BUT YOU CAN DEFINITELY FEEL IT. ONLINE FORUMS PEOPLE HAVE COMPLAINED ABOUT HAVING THE SAME PROBLEM WITH ALL THREE. TAKE A LOOK AT IT! THE TRANSMISSI…

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1288.2%
ODI 10353793 · 16,052 mi

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS THE ALIGNMENT NEEDED TO BE ADJUSTED. THE VEHICLE PULLED TO THE LEFT EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST THREE TIMES FOR TO BE REPAIRED AND THEY COULD NOT DUPLICATE THE PROBLEM. THE MANUFACTURER WAS CALLED AND A REPRESENTATIVE ALSO INSPECTED THE VEHICLE AND FOUND NO PROBLEM WITH THE ALIGNMENT. HE STATED THAT WAS THE WAY THE VEHICLE SHOULD BE DRIVEN. THE FAILURE MILEAGE WAS 16,052.

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212.7%
ODI 10425133 · 3,000 mi

STEERING IS OVERSENSITIVE, VEHICLE OVERSTEERS VERY EASILY. DEALER PERFORMED 3 SOFTWARE UPGRADES, ONE TO EACH OF THESE MODULES: PCM, WIN AND STEERING SENSOR. STEERING IS NOT BETTER. THIS OVERSTEER SEEMS TO BE MORE OF A MECHANICAL DESIGN FLAW, AND FEELS UNSTABLE, LIKE IT IS EASY TO DRIFT INTO OTHER LANES, CAUSING AN ACCIDENT. HARSH RIDE. OUR 2004 T&C WAS MUCH BETTER. THE MORE I DRIVE THE NEW 2011, THE MORE I HATE IT, WANT MY OLD VAN BACK. *TR

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152.4%
ODI 10644316 · 53,500 mi

WHEN I START THE CAR IT WILL RUN FINE AND THEN THE IGNITION SWITCH WILL TURN OFF LEAVING ME WITH STEERING AND BRAKING POWER DEAD. SOMETIMES I WILL TRY TO START THE CAR AND IT WILL NOT START AND THE STARTER WILL JUST KEEP GOING SO THE ONLY WAY I CAN GET THE STARTER TO STOP IS TO PUT IT IN DRIVE. THIS HAS HAPPENED SEVERAL TIMES AND FORTUNATELY I WAS DRIVING AT LOW SPEED OR STOPPED. HAD IT HAPPENED AT HIGHER SPEEDS OR ON THE FREEWAY, IT COULD HAVE RESULTED IN A DEADLY CRASH. I TOOK IT INTO THE DEALER AND THEY SAID IT WAS A DEFECTIVE IGNITION SWITC…

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263.8%
ODI 10510759 · 10,266 mi

AS I WAS BACKING OUT OF A PARKING SPACE, I LOST POWER STEERING AND POWER BRAKES. STEERING WAS VERY STIFF AND BRAKES WERE HARD. IT WAS SIMILAR TO WHEN THE CAR STALLS, BUT THE CAR WAS STILL RUNNING. I PUT THE CAR IN DRIVE AND ATTEMPTED TO PULL FORWARD. STILL NO POWER STEERING OR POWER BRAKES. I PUT THE CAR IN PARK AND NO CHANGE. I TURNED OFF THE VEHICLE, WAITED A MINUTE OR TWO AND THEN RESTARTED IT. CAR WAS FINE THEN. WHEN THIS OCCURRED, NO INDICATORS LIT ON THE DASH. I TOOK THE CAR TO THE DEALER AND THEY WERE UNABLE TO REPLICATE TH…

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223.5%
ODI 10806411 · 4,800 mi

MY 2014 CHRYSLER TOWN AND COUNTRY SHUTS OFF WHILE I AM DRIVING AND THE STEERING LOCKS UP. IT HAS HAPPENED ON 3 DIFFERENT OCCASIONS. AFTER IT HAPPENED THE FIRST TIME, I TOOK IT TO THE DEALER AND THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE AND DIDN'T KNOW WHY IT HAPPENED. IT HAS HAPPENED 2 MORE TIME. IT IS CURRENTLY AT THE DEALER BEING CHECKED AGAIN. EVERY TIME IT HAPPENS I AM DRIVING AND THE CAR IS IN MOTION. THIS IS VERY DANGEROUS AND I AM VERY WORRIED IT IS GOING TO CAUSE ME AND MY CHILDREN TO BE IN AN ACCIDENT. SOMETHING NEEDS TO BE DO…

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133.4%
ODI 10790002 · 13,700 mi

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH DOWNHILL, THE VEHICLE VIOLENTLY SHOOK AND THE STEERING COLUMN VIBRATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,700.

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112.1%
ODI 10970079 · 24,000 mi

WE HAD JUST TURNED INTO OUR SUBDIVISION AND ALL THE LIGHTS IN THE DASH ILLUMINATED, THE WINDSHIELD WIPERS TURNED ON AND THEN WHILE DRIVING DOWN THE ROAD THE ENGINE SHUT OFF. WE WERE TRAVELING AT A LOW SPEED SO WHEN THE VAN CAME TO A STOP WE WERE ABLE TO RESTART IT. THE DEALERSHIP DIDN'T SOUND TO CONCERNED AND ARE GOING TO LOOK AT THE VAN ON THURSDAY. I'M EXTREMELY DISAPPOINTED WITH THEIR RESPONSE AS THIS COULD HAVE EASILY HAPPENED WITH MY KIDS IN THE CAR WHEN IT WAS TRAVELING AT A HIGHER RATE OF SPEED.

Look up ODI 10970079 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Power Train
53.0%
ODI 10511701 · 30,000 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED FROM PARK AND INTO DRIVE, CAUSING THE VEHICLE TO ROLL AWAY AND CRASH INTO A TREE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED HOWEVER, A FAILURE CODE WAS NOT LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 30,000.

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141.6%
ODI 10223576

IT STARTED ACTUALLY QUITE SOME TIME AGO. IT SEEMED THAT EVERY ONCE IN A WHILE I WOULD LOSE MY POWER STEERING. ONCE IT ALMOST CAUSED ME TO RUN OFF THE ROAD AND INTO A CEMENT CURB. LUCKILY, I WAS ABLE TO WORK THE WHEEL AROUND AND AFTER ABOUT FIVE MINUTES OF TRYING TO CONTROL THE VAN, THE POWER STEERING CAME BACK. THERE HAS BEEN A NOISE AT THE FRONT OF THE VEHICLE FOR QUITE SOME TIME AND THEN I NOTICED THE VAN WAS LEAKING SOMETHING. I TOOK IT TO THE DEALER AND THEY SAID THERE WAS A LEAK IN THE STEERING GEAR ASSEMBLY AND THAT IT NEEDED TO BE R…

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81.9%
ODI 10310996 · 16,382 mi

I PURCHASED A 2006 CHRYSLER T/C MINI VAN SINCE I HAVE BOUGHT IT I HAVE HAD NUMEROUS PROBLEMS WITH THE BRAKES THEY EVEN LOCKED UP ON THE HIGHWAY ONCE I TOOK IT TO THE DEALER AND THERE RESPONSE WAS UNABLE TO REPRODUCE PROBLEM HAD FRONT BRAKES REPLACED,CALIPER,DISC ECT .HAD A CROSS BAR THAT HOLDS THE WHEEL BREAK OFF WAS TOLD BY DEALER IT WAS A DESIGN FLAW SINCE I'VE HAD THIS CAR I KEEP TELLING THE DEALER THAT I BELIEVE IT TO HAVE PROBLEMS WITH THE FRONT END INCLUDING THE BRAKES IN JAN 2010 I TOOK MY CAR TO MIDAS TO HAVE THE BRAKES DONE THERE I WAS…

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62.7%
ODI 10202154 · 100 mi

VEHICLE UNABLE TO GO IN REVERSE UP AN INCLINED DRIVEWAY WITHOUT DIFFICULTY AND SHUTTERING IN THE DRIVVETRAIN. CHYRSTLER ENGINEERS AND DEALER SERVICE MANGER TOLD ME THIS IS NORMAL STATE FOR THIS VEHICLE AND I SHOULD GO UP THE DRIVEWAY FASTER AND WITHOUT SLOWING OR SOPPING TO AVOID THE SHUTTER. THIS IS A SAFETY ISSUE WHEN YOU HAVE MANY CHILDREN IN THE NEIGHBORHOOD, YOU HAVE TO GO SLOW UP THE DRIVEWAY TO MAKE SURE YOU DO NOT RUN ANYONE OVER OR HIT AN OBJECT. I AM NOT A TRAINED REVERSE RACE CAR DRIVER. ALL OF THE OTHER VEHICLES I HAVE HAD IN MY DRI…

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462.4%
ODI 10258710 · 20 mi

1. SAFETY DEFECT IN THE WIRELESS IGNITION MODULE (IGNITION) IN 2008 TOWN & COUNTRY (TOURING MODEL). VEHICLE WILL RUN BUT MOST ELECTRICAL COMPONENTS WILL NOT WORK, INCLUDING TURN SIGNALS, WINDOWS, REMOTE MIRRORS, LIGHTS, HORN SEAT, DOOR LOCKS, WINDOW LOCKS, CLOCK, AC RADIO AND WIPERS. THE RESULT OF THE DEFECT INCLUDES INABILITY TO SAFELY OPERATE THE VEHICLE ONCE IN MOTION. DRIVER IS NOT NECESSARILY AWARE OF THE PROBLEM UNTIL THEY GO TO USE THE HORN, LIGHTS, OR TURN SIGNAL. CHRYSLER DENIED THE EXISTENCE OF THE PROBLEM UNTIL I MADE THEM COME TO …

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304.2%
ODI 10450684 · 20,000 mi

WE BOUGHT THIS CAR NEW IN 2009 FROM THE GARY MILLER CHRYSLER DEALERSHIP IN ERIE, PA. IN EARLY 2011 AND CONTINUING TO PRESENT, THE CAR ENGINE WILL STALL OUT UPON APPLYING THE BRAKES TO DECELERATE. THE STALL ALWAYS HAPPENS AT A SLOW SPEED RIGHT BEFORE STOPPING, JUST WHEN IT STOPS, OR A FEW SECONDS AFTER THE CAR COMES TO A COMPLETE STOP. IT FEELS LIKE THE ENGINE AND TRANSMISSION WANT TO FORCE THE CAR TO KEEP MOVING INSTEAD OF BRAKING TO A COMPLETE STOP. ON SOME OCCASIONS, THE CAR TRIES TO LURCH FORWARD AND REQUIRES HOLDING THE BRAKE DOWN HARD TO P…

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613.9%
ODI 10356805 · 8,000 mi

2010 CHRYSLER TOWN AND COUNTRY VAN STALLS FREQUENTLY CAUSING COMPLETE LOSS OF POWER, INCLUDING STEERING. THIS OCCURS AT DIFFERENT TIMES, IMMEDIATELY UPON STARTING VEHICLE, DURING ACCELERATION, DURING TURNS, GOING STRAIGHT, AND ALSO WHEN DECELERATING. BASICALLY IT OCCURS WHEN LESS EXPECT IT CAUSING A GREAT SAFETY RISK. DEALERSHIP SAYS THAT CAN'T FIX THE PROBLEM B/C THEY CAN'T DUPLICATE IT. HOWEVER, TODAY IT STALLED ON MAJOR ROAD JUST AS I GOT OFF INTERSTATE AND I WAS ABLE TO COAST IT UP RIGHT IN FRONT OF THEIR DEALERSHIP. CALLED AND ASKED F…

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364.7%
ODI 10437667

TRANSMISSION MAKES NOISE AT 16MPH CHRYSLER IS AWARE OF THE NOISE. CHRYSLER STATES THAT THEY DO NOT HAVE "FIX" FOR IT AT THIS TIME. THIS IS NOT ACCEPTABLE TO ME AS A CUSTOMER OF CHRYSLER. THANK YOU. *KB

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365.7%
ODI 10595362 · 32,000 mi

1 WEEK AFTER I BOUGHT MY VAN THE CAR STARTED VIBRATING WHEN THE VEHICLE WAS STOPPED (WAITING AT THE LIGHT). I WENT TO THE DEALER TO ASK THEM IF THERE WAS A RECALL FOR THIS PROBLEM THEY FIRST SAY THAT THERE WAS NO PROBLEM AND THEN I READ THAT THERE WAS A RECALL FOR SOME VEHICLES HAVING DEBRIS ON THE ENGINES, SO THEY REPLACED HALF OF THE HEADS IN THE ENGINE. THE VEHICLE STOPPED VIBRATING, BUT THEN I NOTICE THAT WHEN SPEEDING OR SLOWING DOWN THE VEHICLE DOES NOT RESPONDS TO THE CHANGE IN GEARS OR ISN?T ACCELERATING LIKE IT SHOULD. ALSO WHILE COMIN…

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395.7%
ODI 10585845 · 6,100 mi

THIS IS A NEW VEHICLE. RIGHT AROUND 6100 MILES, I STARTED HEARING IRRITATING NOISE AT SPEEDS AROUND 30-40 MPH. THE DEALERSHIP IS NOT ABLE TO RESOLVE THE ISSUE AND CHRYSLER SEEMS TO HAVE NO SOLUTION AS WELL. THEY BASICALLY SAY IT IS DRIVABLE SO I HAVE TO LIVE WITH IT. THIS NOISE IS PERSISTENT AND LOUDER THAN WHEN WE FIRST NOTICED IT (8200 MILES NOW). NO REPAIR, NO REPLACEMENT, NOTHING BUT A CONTINUAL NOISE. *TR

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518.0%
ODI 10661508 · 199 mi

VEHICLE WAS PURCHASED BRAND NEW FROM DEALER WITH 199 MILES ON ODOMETER AS IT WAS DELIVERED FROM ANOTHER DEALERSHIP. FIRST TIME DRIVING VEHICLE FROM DEALERSHIP TO HOME APPROX 100 MILES A LOUD CLANKING NOISE WAS HEARD AT LOW SPEEDS DURING INITIAL ACCELERATION AND DECELERATION. WE TOOK THE VEHICLE BACK TO DEALER THE NEXT DAY FOR REPAIR. THEY FOUND THAT THE ENGINE WAS MISSING MOTOR MOUNT BOLTS. IT APPEARED THEY WERE NEVER INSTALLED AT FACTORY. *JS

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11329.5%
ODI 10731469 · 30 mi

ACCELERATOR PEDAL HAS A 1 - 2 SECOND DELAY. DANGEROUS WHEN MERGING ONTO HIGHWAY OR NEED TO DO A FAST PASS. PRESSING GAS PEDAL, EVEN TO THE FLOOR, DOES NOTHING FOR A SECOND OR TWO, THEN TRANSMISSION HITS HARD AND JERKS THE CAR FORWARD WITH FORCE, ALMOST LOSING CONTROL.

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18535.2%
ODI 10894435

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Service Brakes
21.2%
ODI 10967905 · 145,000 mi

ABS WARNING LIGHT AND BRAKE WARNING LIGHT ILLUMINATE.THE BRAKE WARNING LIGHT ILLUMINATES MOST ALL OF THE TIME BUT WILL GO OUT ON OCCASION THEN ILLUMINATE AGAIN AND AGAIN OR STAY ON .THE BRAKES SEEM TO OPERATE NORMALLY AND PASS ALL MECHANICAL INSPECTIONS.THE BRAKE WARNING LIGHT WILL GO OUT UPON SHARP ELEVATION CHANGES COMBINED WITH SHARP TURNING MANUVERS.

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141.6%
ODI 10478353 · 5,000 mi

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED BRAKE FAILURE NUMEROUS TIMES. THE MOST RECENT FAILURE OCCURRED WHILE DRIVING THROUGH AN INTERSECTION AT APPROXIMATELY 25 MPH AND THE BRAKES FAILED TO ENGAGE. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A PARKING AREA AND WAS ABLE TO STOP BUY ENGAGING THE EMERGENCY BRAKE. THE BRAKE PAD AND TIRES WERE REPLACED AT 18,000 MILES, THE STRUT WAS REPLACED AT 5,000 MILES, AND THE ROTORS WERE REPLACED AT 28,000 MILES HOWEVER, THE FAILURE WAS NOT COR…

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81.9%
ODI 10490219 · 112,786 mi

LOSS OF BRAKING IN SNOW (APPROX 4 INCHES), PEDAL GOES TO THE FLOOR WHILE DRIVING IN HEAVY SNOW. PEDAL CAN BE PUMPED UP. DEALER (SUBURBAN CHRYSLER) CHANGED MASTER CYLINDER BUT IT DID NOT RESOLVE ISSUE. SUBSEQUENT SNOWS CONTINUE TO CAUSE ISSUE FOR BRAKING SYSTEM. *TR

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52.3%
ODI 10465767 · 66,000 mi

ABOUT A YEAR AGO MY 2007 TOWN AND COUNTRY OVERHEATED HAD TO REPLACE A PART THEN THE AIR CONDITIONING WENT OUT, BURNS OIL, SLIDING DOORS DON'T WORK, REPLACED CALIPERS, HAVE TO REPLACE WHEEL BEARINGS AND AIR BAG LIGHT STAYS ON. *TR

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1125.8%
ODI 10456999 · 65,000 mi

OUR 2008 TOWN & COUNTRY TOURING HAS BEGUN SHUTTING DOWN WHILE MOVING WITHOUT WARNING. IT HAS HAPPENED SIX TIMES IN 3 MONTHS AT BOTH LOWER SPEEDS, AND ONCE GOING 60+ MPH ON A BUSY INTERSTATE. WHEN IT LOSES POWER, WE LOSE STEERING AND BREAKING POWER MAKING IT VERY DIFFICULT TO CONTROL THE VEHICLE. THIS IS A VERY DANGEROUS SITUATION, PARTICULARLY FOR A CAR NORMALLY FILLED WITH CHILDREN. IT ALSO OCCASIONALLY WILL STALL EVERY TIME YOU START IT. OURS WILL THROW NO CODES AND NO WARNING LIGHTS COME ON, SO NO ONE HAS BEEN ABLE TO FIND THE PROBLEM. …

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425.9%
ODI 10460455 · 6,000 mi

I HAVE HAD THE FRONT BRAKES REPLACE BY CHRYSLER 3 TIME SINCE JUNE 2009 AND THE ROTOR ONCE. I AM CURRENTLY EXPERIENCING A MASSIVE SHUTTER WHEN I APPLY THE BRAKES AT HIGHWAY SPEEDS (VERY DANGEROUS). I CONTACTED CHRYSLER AND THEY TOLD ME THE ROTORS ARE PROBABLY WARPED (AGAIN) AND THAT THEY ARE NO LONGER COVERED UNDER WARRANTY. I JUST HAD THEM DONE BEFORE 36K AND NOW I'M AT 50K. I PURCHASED NEW WAGNER ROTOR AND CERAMIC BRAKE PADS AND INSTALLED THEM MYSELF. FIRST TIME OUT THE SHUTTER IS STILL THERE. I CONTACTED CHRYSLER AGAIN AND TOLD THEM TH…

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1278.2%
ODI 10461343 · 38,806 mi

HAVE HAD T&C 2010 VAN FOR 2 YEARS - OUR 11TH CHRYSLER PRODUCT AND OUR 3RD CHRYSLER VAN. HOW MANY COMPLAINTS DOES IT TAKE ON THIS SITE BEFORE CHRYSLER IS AWARE OF A PROBLEM WITH REAR BRAKES & ROTORS? I HAVE REGISTERED A COMPLAINT WITH THEM - LESS THAN 39,000 MILES FOR METAL ON METAL - REPLACEMENT OF PADS & ROTORS - NOT ABLE TO EVEN TURN THE ROTORS THEY WERE THAT BAD. CHRYSLER'S ANSWER? SORRY WE CAN'T REIMBURSE YOU - I WASN'T LOOKING FOR $$ - I WAS LOOKING FOR AN ANSWER AS TO WHY THIS HAPPENED & WHAT IS TO PREVENT IT FROM HAPPENING IN ANOTHER …

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516.6%
ODI 10464465 · 8,500 mi

I STARTED OUR 2011 CHRYSLER TOWN & COUNTRY, STEPPED ON THE PARKING BRAKE PEDAL TO RELEASE THE BRAKE. WHEN I GOT TO 65 M.P.H. THE HOOD STARTED SHAKING. I REALIZED THAT WHEN I RELEASED THE PARKING BRAKE THAT MY TOE MUST HAVE TRIPPED THE HOOD RELEASE LEVER. THIS IS A SAFETY DESIGN FLAW IN THAT THE HOOD RELEASE LEVER SHOULD NOT BE LOCATED DIRECTLY ABOVE THE PARKING BRAKE PEDAL. I CALLED THE CHRYSLER CUSTOMER ASSISTANCE CENTER AT [phone removed] TO REPORT THIS PROBLEM 7-6-2012. THE REFERENCE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO T…

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203.2%
ODI 10557232 · 47,000 mi

THE BRAKE LIGHTS ON THE DRIVERS SIDE FAILED. THESE LIGHTS ARE LED LIGHTS AND MEANT TO LAST THE LIFE OF THE VEHICLE. THEY CANNOT BE CHANGED LIKE A STANDARD BRAKE LIGHT. THIS IS A SAFETY HAZARD WHEN STOPPING OR DRIVING AT NIGHT. *TR

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395.7%
ODI 10510759 · 10,266 mi

AS I WAS BACKING OUT OF A PARKING SPACE, I LOST POWER STEERING AND POWER BRAKES. STEERING WAS VERY STIFF AND BRAKES WERE HARD. IT WAS SIMILAR TO WHEN THE CAR STALLS, BUT THE CAR WAS STILL RUNNING. I PUT THE CAR IN DRIVE AND ATTEMPTED TO PULL FORWARD. STILL NO POWER STEERING OR POWER BRAKES. I PUT THE CAR IN PARK AND NO CHANGE. I TURNED OFF THE VEHICLE, WAITED A MINUTE OR TWO AND THEN RESTARTED IT. CAR WAS FINE THEN. WHEN THIS OCCURRED, NO INDICATORS LIT ON THE DASH. I TOOK THE CAR TO THE DEALER AND THEY WERE UNABLE TO REPLICATE TH…

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294.6%
ODI 10614877 · 2,995 mi

SUBJECT VEHICLE (2014 CHRYSLER TOWN AND COUNTRY VAN, VEHICLE 2) WAS INVOLVED IN COLLISION ACCIDENT WITH 2005 FORD MUSTANG (VEHICLE 1). VEHICLE 1 PULLED OUT FROM A STOP SIGN TO TURN LEFT ONTO 4 LANE THOROUGHFARE WITH A LARGE TRUCK TURNING RIGHT ONTO STREET WHERE VEHICLE 1 WAS STOPPED. VEHICLE 1 DRIVER'S VIEW OF TRAFFIC WAS HINDERED BY TURNING TRUCK. VEHICLE 2 WAS IN THE INSIDE LANE PASSING THE TRUCK. VEHICLE 2'S RIGHT FRONT CORNER COLLIDED WITH LEFT FRONT CORNER OF VEHICLE 1 AT FULL VEHICLE SPEED SINCE DRIVER OF VEHICLE 1 DID NOT SEE VEHICLE 2 P…

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112.9%
ODI 11102407 · 100,225 mi

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WOULD NOT STOP ON COMMAND AND THE FRONT END SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LAMPE CHRYSLER DODGE JEEP RAM FIAT (151 N NEELEY ST, VISALIA, CA 93291, [phone removed]), BUT WAS NOT DIAGNOSED DUE TO THE FEE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,225.

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40.8%
ODI 11047478 · 15,000 mi

ON AUGUST 15, 2017, WHILE DRIVING UP A HIGHWAY INCLINE, THE VEHICLE LOST POWER, POWER STEERING AND POWER BRAKES. I WAS APPROACHING A STOP LIGHT ABOUT AN EIGTH MILE AWAY SO I ALLOWED THE VEHICLE TO COAST, FORCEABLY STEERING IT THROUGH A SLIGHT CURVE AND THEN BRAKING. WHEN I STOPPED, I PUT THE GEAR SELECTOR INTO PARK AND THEN RESTARTED THE VEHICLE. I CALLED MY LOCAL CHRYSLER DEALER THE NEXT MORNING. THEY STATED THAT BECAUSE THERE WAS NO "CHECK ENGINE" LIGHT AND UNLESS IT HAPPENED AGAIN WHILE THEY WERE DRIVING IT THEY WOULD BE UNABLE TO KNOW …

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0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Fuel/Propulsion System
3319.8%
ODI 10468286 · 110,000 mi

EVERY TIME THIS VEHICLE IS FILLED UP WITH GASOLINE, (87, 89 OR HIGHER OCTANE IT DOESN'T MATTER), IT STARTS TO STALL & BUCKS AS THE ENGINE RPMS FLUCTUATE WILDLY FROM 600 TO 3000 PLUS. THIS HAPPENS EVERY TIME THAT IT IS FILLED UP TO FULL & HAS BEEN GOING ON FOR MORE THAN 1 YEAR. NOW THE CHECK ENGINE LIGHT IS ON. IF I ONLY FILL IT UP TO 3/4S OR EVEN JUST LESS THAN FULL, THE STALLING PATTERN DOES NOT OCCUR. I HAVE LEARNED TO EXPECT IT & EITHER FILL IT UP JUST SHY OF FULL OR I DRIVE THE VAN LIKE A STANDARD, (ONE FOOT ON THE BRAKE & THE OTHER ON THE …

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475.5%
ODI 10460430 · 70,000 mi

AFTER GASSING UP THE CAR THE CAR AND ENTERING TRAFFIC IT STALLED. THEN AFTER REPEATED TRIES IT STALLED AGAIN SEVERAL TIMES. *TR

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266.0%
ODI 10511892 · 43,000 mi

RE: NIOSH INVESTIGATION PE 13-016 ENGINE STALL. SUBJECT OF THE CITED INVESTIGATION, STALLING WHILE DRIVING AFTER FUELING MAY BE CHARACTERISTIC OF 2006 CHRYSLER CORP. MINIVANS (3.8 L ENGINE) AS WELL, BASED ON MESSAGES IN A CHRYSLER MINIVAN E-MAIL LIST. COMMENTS INDICATE THAT THIS IS A KNOWN PROBLEM WHICH REQUIRES REPLACEMENT OF THE FUEL TANK. MY VAN DID THIS FOUR OR FIVE TIMES IN THE YEAR AFTER MY FIRST INSTANCE. IT WAS THEN SOLD (FOR UNRELATED REASONS.) ONCE, I TALKED WITH THE GAS STATION ATTENDANT FOR A FEW MINUTES BEFORE LEAVING THE STA…

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5123.3%
ODI 10502231 · 75,000 mi

AFTER FUELING, THE 2007 T & C VAN WITH 3.3 L V-6 STARTS TO STALL, SPUTTER AND SURGE. THIS HAS BECOME PROGRESSIVELY MORE FREQUENT WITH EACH TANK FILL. AFTER 30 SECONDS FROM THE ONSET, THE ENGINE NORMALLY RETURNS TO NORMAL IDLE AND RUNS SMOOTHLY. THE LAST INCIDENT OCCURRED LAST EVENING (3/9/13) AND THE ENGINE SURGED BY UP TO 800 RPMS JUST AFTER THE VAN WAS PUT INTO GEAR AND WE WERE PULLING AWAY FROM THE GAS PUMP AND WE HAD A BIT OF CONTROL LOSS WITH PEDESTRIANS IN THE WAY. NO ONE HURT THANKFULLY. *TR

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160.8%
ODI 10471141 · 50,000 mi

WHILE DRIVING DOWN A SECONDARY ROAD AT APPRIXIMATELY 25 MPH THE MOTOR SHUT DOWN AS WELL AS POWER TO THE STEERING AND BRAKES. PROCEEDED TO COAST DOWN THE ROAD UNTIL A SAFE PLACE WAS IDENTIFIED TO TURN OFF THE ROAD. SINCE POWER HAD CUTOFF STEERING AND BRAKING THE VEHICLE WAS EXTREMELY DIFFICULTY. STOPPED THE VEHICLE SAFELY AND PLACED THE SHIFTER INTO PARK AND TURNED THE IGNITION TO THE OFF POSITION. RESTARTED THE VEHICLE WITH NO INDICATION OF ANY FURTHER PROBLEMS. TWO MONTHS LATER THE SAME PROBLEM OCCURED BUT VEHICLE WAS TRAVELING AT 35 MPH THIS …

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60.8%
ODI 10554916 · 593,000 mi

ON AROUND NOVEMBER 18, 2013, ABOUT A WEEK AFTER TRIP TO CHICAGO AND DURING AN OVERNIGHT COLD SNAP (ABOUT 25 DEGREES FROM 45), WAS PULLING OUT OF DRIVEWAY WHEN I PUT MY FOOT ON GAS PEDAL IT MADE A SOUND AS IF THE GAS WASN'T REACHING THE NECESSARY AREA TO MAKE IT MOVE FORWARD--THE ESP/BAS LIGHTS AND THE TRACTION LIGHT LITE UP. I PUSHED GAS PEDAL AGAIN AND IT MADE THE SAME SOUND BUT THE CAR MOVED A LITTLE FASTER AS I ROLLED ONTO THE STREET. THE LIGHTS FROM ESP/BAS AND TRACTION STAYED ON. DROVE ABOUT 10 MILES TO WORK. NO OTHER INCIDENT WITH GAS P…

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241.5%
ODI 10544653 · 53,000 mi

BRAKES SHUTTER WHEN APPLIED. ON 3 SET OF BRAKES. ENGINE QUITS AT IDLE. MUST PUT IN PARK OR NEUTRAL AND RESTART. ENGINE CUTS OUT WHILE DRIVING AT VARIOUS SPEEDS THEN RESUMES. TOOK VAN TO DEALER WITH OD CODE 1128 THEY COULD NOT FIND ANT PROBLEM. PROBLEM CONTINUED. I CHANGED : SPARK PLUGS AND WIRES O2 SENSORS MAP SENSOR PROBLEM GETTING MORE FREQUENT. *TR

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10613.7%
ODI 10637811 · 21,000 mi

VEHICLE PARKED IN HOMEOWNER'S DRIVEWAY ERUPTED IN FLAMES AT APPROXIMATELY 12.45 AM ON SEPTEMBER 3RD. VEHICLE WAS SHUT OFF FOR OVER FOUR(4) HOURS. ENGINE WAS RELATIVELY COOL AS IT WAS ONLY DRIVEN FOR FIVE MINUTES PRIOR TO 8 PM ON THE 2ND OF SEPTEMBER. NEIGHBOR WHO CALLED THE FIRE DEPARTMENT REPORTED SEEING SPARKS EMANATING FROM UNDER THE HOOD BEFORE IT BURST INTO FLAMES WHICH DESTROYED THE CAR. THIS ALSO DAMAGED THE OTHER VEHICLE PARKED AHEAD OF THE TOWN AND COUNTRY. *TR

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568.8%
ODI 10477005 · 2,800 mi

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CHECK FUEL CAP WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND WAS ADVISED THAT A RODENT HAD EATEN THROUGH THE FUEL LINE AND THE FUEL TANK WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE CHECK ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL AFTER THE REPAIRS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY THEN STATED THAT THE FUEL TANK WOULD NEED TO BE REPLACED A SECOND TIME B…

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385.6%
ODI 10522382 · 25 mi

TOOK DELIVERY OF A BRAND NEW 2013 CHRYSLER TOWN AND COUNTRY TOURING VAN WITH 4 MILES ON IT ON THURSDAY, JUNE 20, 2013. DROVE IT HOME APPROXIMATELY 10 MILES. TOOK IT OUT FOR THE FIRST RIDE ON SATURDAY JUNE 22, 2013 AND WHILE DRIVING, ENGINE FAILED WITHOUT WARNING AND I LOST ALL POWER TO VEHICLE. STARTED IT BACK UP AND VEHICLE DID THIS AGAIN. CONTINUED TO START UP AND SHUT DOWN WITHOUT WARNING ABOUT FOUR TIMES. CALLED ROAD SIDE ASSISTANCE AND CAR WAS TOWED BACK TO DEALERSHIP. SERVICE DEPARTMENT CAN NOT DUPLICATE THE PROBLEM. CORPORATE OFFI…

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142.2%
ODI 10566649 · 4,500 mi

WHILE GETTING ON THE HIGHWAY THE GAS PEDAL WAS PRESSED TO FULL AND EXHAUST SMELL OR A GAS SMELL WAS WITNESSED IN THE BACK SEAT. AFTER SEVERAL DELIBERATE TIMES OF PRESSING THE GAS TO FULL EVERY TIME THE SAME SMELL WAS WITNESSED IN THE BACK SEATS OF THE VEHICLE. VEHICLE IS SIX MONTHS OLD AND IS GOING TO BE GOING TO THE DEALER ASAP. *TR

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82.1%
ODI 10778738

THIS COULD HAPPEN TO ANY VEHICLE WITH A FUEL TANK AND A SLIDING PASSENGER DOOR ON THE SAME SIDE. A FRIEND WAS AT THE GAS PUMP REFUELING, THE REST OF US WERE STILL IN THE VAN TALKING. WE DECIDED WE NEEDED SOME MORE INFORMATION WHICH WAS IN MY PURSE IN THE VERY BACK OF THE VAN. WITH OUT THINKING I OPENED THE SLIDING DOOR WHICH WAS ON THE SAME SIDE AS THE FUEL DOOR, CAUSING THE SLIDING DOOR TO CATCH THE FUEL NOZZLE AND KNOCK IT OUT OF THE VEHICLE. LUCKILY THE PERSON DOING THE FUELING REACTED QUICKLY AND THERE WAS NOT A REAL DISASTER. SO THERE NEED…

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91.7%
ODI 10910088

GAS TANK LEAKING DUE TO RUST

Look up ODI 10910088 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air Bags36,000–98,000 mi55,700 mi33
ODI 10000092 · 1,500 mi

AIRBAG LIGHT KEEPS COMING ON WHILE DRIVING. DEALER KEEPS TELLING ME IT IS FIXED. PASSENGER SLIDER KEEPS STICKING WHEN COLD, IT DOES NOT OPEN BY REMOTE. CHILD SEAT BELT HAS HAD TO BE REPLACED, AND STILL DOES NOT LATCH WELL.

Look up ODI 10000092 at NHTSA ↗

ODI 10042338 · 43,200 mi

AIRBAG WARNING LIGHT ILLUMINATED. CONSUMER SUSPECTED IT MAY HAVE BEEN RELATED TO RECALL NOTICE 02V293000 CONCERNING CLOCKSPRING FAILURE. *AK THE LIGHT ILLUMINATE WHEN THE VEHICLE WAS COLD AND WHEN THE STEERING WHEEL WAS TURNED. *TS *NLM

Look up ODI 10042338 at NHTSA ↗

ODI 10053402 · 21,000 mi

WHILE DRIVING AT 35 MPH CONSUMER'S SON HEARD A LOUD POPPING SOUND COMING FROM THE STEERING COLUMN. MOMENTS LATER, THE DRIVER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH A GUARD RAIL ON THE DRIVER'S SIDE. THE SEAT BELTS WERE WORN, AND THE AIR BAGS DID NOT DEPLOY HOWEVER, THERE WERE NO INJURIES . BEFORE THE COLLISION THE CONSUMER HEARD TICKING SOUND COMING FROM THE STEERING COLUMN. ALSO, THERE WAS A TSB CONCERNING THIS PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER ONCE BEFORE THE COLLISION AND ONCE AFTER THE COLLISION. VEHICLE WAS REPAI…

Look up ODI 10053402 at NHTSA ↗

Electrical System35,250–108,759 mi75,620 mi32
ODI 10016203 · 1,550 mi

LEFT SIDE POWER SLIDING DOOR STOP FUNCTIONING. *JB

Look up ODI 10016203 at NHTSA ↗

ODI 10030175 · 13 mi

AUTOMATIC TRANSMISSION DISENGAGED WHILE DRIVING. DEALER WAS UNABLE TO DUPLICATE OR CORRECT THE PROBLEM. *AK THE SERVICE DEALER MANAGER VERIFIED AND EXPERIENCED THESE CONDITIONS AND WAS UNABLE TO CORRECT THE PROBLEM. TWO DAYS AFTER THE PURCHASE, THE VAN SHUTTERED AT LOW SPEED, LOW RPMS IN REVERSE, SLIPPED OUT OF GEAR WHEN ATTEMPTING TO ASCEND IN GRADE, THE CHECK ENGINE LIGHT HAD COME ON. OTHER PROBLEMS THAT OCCURRED, WERE AS FOLLOWED: THE BRAKE CALIPERS WERE SQUEALING WHICH MAY HAVE BEEN DUE TO STICKING, THE VEHICLE LEANED TO THE LEFT, AN…

Look up ODI 10030175 at NHTSA ↗

ODI 10053402 · 21,000 mi

WHILE DRIVING AT 35 MPH CONSUMER'S SON HEARD A LOUD POPPING SOUND COMING FROM THE STEERING COLUMN. MOMENTS LATER, THE DRIVER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH A GUARD RAIL ON THE DRIVER'S SIDE. THE SEAT BELTS WERE WORN, AND THE AIR BAGS DID NOT DEPLOY HOWEVER, THERE WERE NO INJURIES . BEFORE THE COLLISION THE CONSUMER HEARD TICKING SOUND COMING FROM THE STEERING COLUMN. ALSO, THERE WAS A TSB CONCERNING THIS PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER ONCE BEFORE THE COLLISION AND ONCE AFTER THE COLLISION. VEHICLE WAS REPAI…

Look up ODI 10053402 at NHTSA ↗

Power Train:Automatic Transmission9,944–69,000 mi51,786 mi23
ODI 10023691 · 25 mi

TRANSMISSION WILL DISENGAGE INTERMITTENTLY. *JB

Look up ODI 10023691 at NHTSA ↗

ODI 10024970 · 1,000 mi

LINCOLN TOWN AND COUNTRY WOULD STALL WHEN SHIFTING. *MR AROUND 1K MILES THE VEHICLE HAD BECOME HARD TO SHIFT AND WOULD STALL. THE CONSUMER HAD TAKEN THE VEHICLE FOR A RECALL AND FELT IT WAS A MISTAKE BECAUSE THE VEHICLE DID NOT RUN THE SAME SINCE. ON A FEW OCCASIONS MOISTURE FILLED THE VEHICLE AS FAR BACK AS THE MIDDLE SEATS. WHEN THE VEHICLE STOPPED IN THE STREET OR AT IDLE IT SEEMED AS IF THE TIMING WAS SLOW. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND SMOOTHED OUT. THE CONSUMER ALSO HEARD A NOISE IN THE MOTOR WHICH TURNED ABOUT 1700-17…

Look up ODI 10024970 at NHTSA ↗

ODI 10028818 · 15,000 mi

TRANSMISSION DOWNSHIFTS HARD. TRANSMISSION DOES NOT ALWAYS GO INTO REVERSE GEAR WHEN IN PARK. DEALERSHIP UNABLE TO FIX IT AT THIS TIME. AM TOLD IT IS A COMPUTER PROGRAM ERROR.*AK

Look up ODI 10028818 at NHTSA ↗

Steering39,000–120,000 mi90,000 mi19
ODI 10020071 · 56,000 mi

THE VEHICLES STEERING FLUID LEAKED AND THIS CAUSED STEERING PROBLEMS. *NLM

Look up ODI 10020071 at NHTSA ↗

ODI 10045984 · 29,137 mi

STEERING NOISE IS ABNORMALLY LOUD. AUTHORIZED SERVICE (CHRYSLER ) HAS HAD 5 CRACKS AT TRYING TO FIX THE PROBLEM. IS STILL UNDER WARRANTY AND I HAVE TRIED TO ENACT THE LEMON LAW.CHRYSLER HAD THEIR FINAL REPAIR ATTEMPT AND KEEP THE VEHICLE FOR MORE REPAIRS.*AK

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ODI 10047153 · 29,137 mi

MY 2002 TOWN & COUNTRY HAS BEEN IN THE SHOP 5/6 TIMES FOR REAR ABNORMAL NOISE AND EXCESSIVE STEERING NOISE. *LA

Look up ODI 10047153 at NHTSA ↗

Steering:Hydraulic Power Assist System21,806–52,740 mi43,592 mi10
ODI 10046669 · 27,223 mi

PROBLEMS WITH ENGINE WHEN AIR CONDITIONER OR HEATER WAS OPERATIVE.*MR (NAR) THE CONSUMER NOTICED THAT WHEN THE HEAT OR A/C WERE ON THE ENGINE STRAINED. THE DEALER REPLACED THE COMPRESSOR BUT THAT DID NOT ALLEVIATE THE PROBLEM. THE CONSUMER ALSO NOTICED A CLICKING SOUND COMING FORM THE STEERING WHEEL AND THE STEERING WHEEL SEEMED LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE PARTS WERE ORDERED TO MAKE THE REPAIR. PRIOR TO THE REPAIRS BEING MADE THE CONSUMER'S SON LOST CONTROL OF THE VEHICLE DAMAGING THE ENTIRE DRIVER'S SIDE. THE DRIV…

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ODI 10052653 · 1 mi

POWER STEERING - WHINING, GROANING NOISE AND SHUTTERS OR VIBRATES IN LOW SPEED PARKING SITUATIONS. THIS HAS BEEN GOING ON SINCE THE FIRST DAY I DROVE THE CAR OFF THE LOT BACK IN 2002. THE DEALER DID POWER STEERING RECALL WORK AND A PROCEDURE TO BLEED AIR FROM THE SYSTEM BUT THERE WAS NO CHANGE. *LA

Look up ODI 10052653 at NHTSA ↗

ODI 10059561 · 17,000 mi

WHILE DRIVING AT 50 MPH VEHICLE SUDDENLY PULLED TO THE LEFT. THIS CAUSED THE DRIVER TO LOSE CONTROL AND HIT A GUARD RAIL BEFORE COMING TO A STOP. *AK

Look up ODI 10059561 at NHTSA ↗

Steering:Hydraulic Power Assist:Hose, Piping, And Connections50,000–69,447 mi54,500 mi7
ODI 10023855 · 8,495 mi

BELIEVE RELATED TO PE 03-012; POWER STEERING HOSES FAILED WHILE VAN DRIVING.DEALER REPLACED HOSES AND SAID PART OF RECALL ON HOSES. VEHICLE SAT IN HOT PLUS 90 DEGREE SUN ALL DAY. *AK

Look up ODI 10023855 at NHTSA ↗

ODI 10131860 · 50,000 mi

2002 CHRYSLER TOWN & COUNTRY EX (MILEAGE 50,000) CAUGHT FIRE. DROVE CAR FROM THE UNIVERSITY OF MICHIGAN TO MY OFFICE ON PLATT ROAD, ANN ARBOR. AS I TURNED INTO THE PARKING LOT, POWER STEERING FAILED, WAS NOT ABLE TO MOVE IT. NOTICED DENSE WHITE SMOKE COMMING INTO THE CAR FROM THE DASHBOARD AND THROUGH THE DOOR PILLARS. GOT OUT OF THE CAR, AND AFTER ABOUT 5 MINUTES, OPENED THE HOOD OF THE CAR AND CAREFULLY OPENED IT. NOTICED A FIRE AT THE BACK OF THE ENGINE COMPARTMENT. MY ASSOCIATE RUSHED INTO THE OFFICE BUILDING AND EXTINGUISHED THE FIRE USING…

Look up ODI 10131860 at NHTSA ↗

ODI 10150544 · 54,500 mi

DT*: THE CONTACT STATED WHILE DRIVING AT 10 MPH AND TURNING THE STEERING WHEEL HAD EXCESSIVE PLAY AND SHUTTERING. THERE IS A NHTSA RECALL, #04V386000 CONCERNING THE POWER ASSIST; HOSES, PIPING AND CONNECTIONS HOWEVER THE RECALL DID NOT CORRECT THE PROBLEM. THE VEHICLE IS HAVING THE SAME PROBLEM AGAIN. THE DEALER HAS BEEN NOTIFIED. THE DEALER ALSO REPLACED THE POWER STEERING PUMP, THE COOLER, AND THE RACK UNIT. THE VEHICLE HAS NOT BEEN REPAIRED.

Look up ODI 10150544 at NHTSA ↗

Air Bags:Frontal:Sensor/Control Module39,000–56,425 mi49,800 mi11
ODI 10053265 · 49,800 mi

MY 2002 CHRYSLER TOWN&COUNTRY HAS AN AIRBAG LIGHT SHOWING ON THE DASH. I HAVE BEEN TOLD BY A CHRYSLER MECHANIC ITS CAUSED BY A DEFECTIVE CLOCK SPRING. I BELIEVE THIS IS A SAFETY RECALL ISSUE AND SHOULD BE FIXED AT CHRYSLER EXPENSE. ALSO THE EMERGENCY BRAKE HAS NEVER WORKED AND CHRYSLER REFUSED TO FIX IT. *CB

Look up ODI 10053265 at NHTSA ↗

ODI 10062786 · 40,000 mi

I HAVE A 2002 CHRYSLER TOWN & COUNTRY MINI-VAN. IT SEEMS TO BE HAVING A PROBLEM WITH THE AIR-BAG SENSOR LIGHT TURNING ON AND OFF INTERMITANTLY. IT IS MY UNDERSTANDING THAT THEIR IS A RECALL ON MANY 1996-98 MODELS WITH THIS SAME PROBLEM. MY VAN IS BARELY OUT OF WARRANTY AND CHRYSLER CLAIMS THAT MY CASE IS UNRELATED TO THEIR RECALL CAMPAIGN. I FIND IT VERY COINCIDENTAL THAT MY VAN IS EXPERIANCING THE SAME PROBLEM WITH THE CLOCK SPRING. CAN YOU ADVISE?*AK

Look up ODI 10062786 at NHTSA ↗

ODI 10089851 · 44,600 mi

THE CONSUMER STATED THE AIR BAG'S CLOCK SPRING FAILED INTERMITTENTLY. THE PART WAS REPAIRED THREE TIMES. HOWEVER THE PROBLEM RECURRED. AS A RESULT THE VEHICLE LOST POWER. *AK FAILURE IN THE ELECTRICAL SAFETY SYSTEM: AIRBAG LIGHT. *TC

Look up ODI 10089851 at NHTSA ↗

Engine And Engine Cooling:Engine5,000–64,290 mi15,785 mi9
ODI 10008463 · 6,962 mi

MULTIPLE OIL LEAKS DURING A 7 MONTH PERIOD FROM 4/02-1/03 FOR A TOTAL OF 6 REPORTED TIMES RETURNED TO DEALERSHIP. DEALER HAS INSTALLED SEVERAL NEW PARTS INCLUDING OIL FILTER ADAPTER O-RING, OIL FILTER ADAPTER, ADAPTER SEAL, OIL COOLER (TWICE), HOSE TO OIL COOLER/ADAPTER. SINCE 6 REPORTED LEAKS AND LAST REPAIR ON 1/15/03, HAVE NOTICED 1 OR 2 DROPS OF OIL ON GARAGE FLOOR, BUT I AM NOT CERTAIN IT IS FIXED FOR GOOD. CURRENTLY WE ARE IN ARBITRATION THROUGH THE NCDS BECAUSE OF THIS AND OTHER REPAIRS REPEATEDLY PERFORMED. *JB

Look up ODI 10008463 at NHTSA ↗

ODI 10008651 · 1,300 mi

THE VEHICLE STALLED WITHOUT WARNING. *JB AS THE CONSUMER PULLED INTO THE PARKING SPACE, THE VEHICLE STALLED WITHOUT WARNING, THEN THE VEHICLE WAS PLACED IN PARK, RESTARTED, AND CONTINUED INTO THE PARKING SPACE. ON ANOTHER OCCASION THE VEHICLE INTO REVERSE, THE VEHICLE STALLED WITHOUT WARNING, RESTARTED THE VEHICLE, PLACED IN DRIVE AND STALLED AGAIN. THERE WAS AN INTERMITTENT CLICK NOISE WHEN THE PEDAL IS DEPRESSED, THE A/C FAN NOISE, THE SUSPENSION FELT LOOSE AND LEANED TO LEFT, UNEVEN TIRE WEAR, CLUNK NOISE IN THE FRONT END WHEN COMING TO…

Look up ODI 10008651 at NHTSA ↗

ODI 10024970 · 1,000 mi

LINCOLN TOWN AND COUNTRY WOULD STALL WHEN SHIFTING. *MR AROUND 1K MILES THE VEHICLE HAD BECOME HARD TO SHIFT AND WOULD STALL. THE CONSUMER HAD TAKEN THE VEHICLE FOR A RECALL AND FELT IT WAS A MISTAKE BECAUSE THE VEHICLE DID NOT RUN THE SAME SINCE. ON A FEW OCCASIONS MOISTURE FILLED THE VEHICLE AS FAR BACK AS THE MIDDLE SEATS. WHEN THE VEHICLE STOPPED IN THE STREET OR AT IDLE IT SEEMED AS IF THE TIMING WAS SLOW. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND SMOOTHED OUT. THE CONSUMER ALSO HEARD A NOISE IN THE MOTOR WHICH TURNED ABOUT 1700-17…

Look up ODI 10024970 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2017: 0 complaints · 2018: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2017000
2018000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2017000
2018000

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsElectrical SystemPower Train:Automatic TransmissionSteeringSteering:Hydraulic Power Assist SystemSteering:Hydraulic Power Assist:Hose, Piping, And ConnectionsAir Bags:Frontal:Sensor/Control ModuleEngine And Engine Cooling:Engine
Air Bags—
3
ODI 10053402 · 21,000 mi

WHILE DRIVING AT 35 MPH CONSUMER'S SON HEARD A LOUD POPPING SOUND COMING FROM THE STEERING COLUMN. MOMENTS LATER, THE DRIVER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH A GUARD RAIL ON THE DRIVER'S SIDE. THE SEAT BELTS WERE WORN, AND THE AIR BAGS DID NOT DEPLOY HOWEVER, THERE WERE NO INJURIES . BEFORE THE COLLISION THE CONSUMER HEARD TICKING SOUND COMING FROM THE STEERING COLUMN. ALSO, THERE WAS A TSB CONCERNING THIS PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER ONCE BEFORE THE COLLISION AND ONCE AFTER THE COLLISION. VEHICLE WAS REPAI…

Look up ODI 10053402 at NHTSA ↗

ODI 10092406 · 10,000 mi

THE AIR BAG LIGHT ILLUMINATED AND THE TRANSMISSION SHIFT LEVER SHIFTED FROM DRIVE TO NEUTRAL WHILE DRIVING. *NM THERE WAS AN EXPLOSION WHILE THE VEHICLE WAS IN MOTION. THE ENGINE LIGHT HAD COME ON, THE TRANSMISSION WENT INTO PARK, THE GEAR SHIFTER LEVER DIDN'T MOVE, THE GAS PEDAL WORKED FINE BUT HAD FROZEN UP IN THE PARK POSITION. THE AIR BAG DID NOT WORK AND THE SEAT BELT DIDN'T WORK. *SC *JB

Look up ODI 10092406 at NHTSA ↗

ODI 10425666

AIRBAG WARNING LIGHT REMAINS ON AT ALL TIMES AFTER STARTING VEHICLE AND THE STEERING WHEEL MOUNTED CRUISE CONTROLS DOES NOT OPERATE. *KB

Look up ODI 10425666 at NHTSA ↗

0
2
ODI 10075751 · 27,000 mi

THE POWER STEERING PRODUCED A GRINDING SOUND WHEN TURNING TO THE LEFT OR THE RIGHT. *AK (POWER STEERING PUMP) THREE PUMPS HAD BEEN INSTALLED IN THE VEHICLE,THE RACK AND PINION WAS REPLACED ONCE, THE HOSES HAD BEEN REPLACED TWICE AND THE AIR BAG LIGHT WAS A PROBLEM AND WAS REPAIRED. *SC *JB

Look up ODI 10075751 at NHTSA ↗

ODI 10096845 · 40,000 mi

THE AIR BAG LIGHT CONTINUED TO STAY ON. THE CONSUMER WAS CONCERNED THAT THE AIR BAG WILL NOT DEPLOY UPON IMPACT. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB SENSOR LIGHT COMES ON AT ANY SPEED BUT MOSTLY WHEN TURNING THE STEERING WHEEL. *TC

Look up ODI 10096845 at NHTSA ↗

0000
Electrical System
3
ODI 10053402 · 21,000 mi

WHILE DRIVING AT 35 MPH CONSUMER'S SON HEARD A LOUD POPPING SOUND COMING FROM THE STEERING COLUMN. MOMENTS LATER, THE DRIVER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH A GUARD RAIL ON THE DRIVER'S SIDE. THE SEAT BELTS WERE WORN, AND THE AIR BAGS DID NOT DEPLOY HOWEVER, THERE WERE NO INJURIES . BEFORE THE COLLISION THE CONSUMER HEARD TICKING SOUND COMING FROM THE STEERING COLUMN. ALSO, THERE WAS A TSB CONCERNING THIS PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER ONCE BEFORE THE COLLISION AND ONCE AFTER THE COLLISION. VEHICLE WAS REPAI…

Look up ODI 10053402 at NHTSA ↗

ODI 10092406 · 10,000 mi

THE AIR BAG LIGHT ILLUMINATED AND THE TRANSMISSION SHIFT LEVER SHIFTED FROM DRIVE TO NEUTRAL WHILE DRIVING. *NM THERE WAS AN EXPLOSION WHILE THE VEHICLE WAS IN MOTION. THE ENGINE LIGHT HAD COME ON, THE TRANSMISSION WENT INTO PARK, THE GEAR SHIFTER LEVER DIDN'T MOVE, THE GAS PEDAL WORKED FINE BUT HAD FROZEN UP IN THE PARK POSITION. THE AIR BAG DID NOT WORK AND THE SEAT BELT DIDN'T WORK. *SC *JB

Look up ODI 10092406 at NHTSA ↗

ODI 10425666

AIRBAG WARNING LIGHT REMAINS ON AT ALL TIMES AFTER STARTING VEHICLE AND THE STEERING WHEEL MOUNTED CRUISE CONTROLS DOES NOT OPERATE. *KB

Look up ODI 10425666 at NHTSA ↗

—
2
ODI 10030175 · 13 mi

AUTOMATIC TRANSMISSION DISENGAGED WHILE DRIVING. DEALER WAS UNABLE TO DUPLICATE OR CORRECT THE PROBLEM. *AK THE SERVICE DEALER MANAGER VERIFIED AND EXPERIENCED THESE CONDITIONS AND WAS UNABLE TO CORRECT THE PROBLEM. TWO DAYS AFTER THE PURCHASE, THE VAN SHUTTERED AT LOW SPEED, LOW RPMS IN REVERSE, SLIPPED OUT OF GEAR WHEN ATTEMPTING TO ASCEND IN GRADE, THE CHECK ENGINE LIGHT HAD COME ON. OTHER PROBLEMS THAT OCCURRED, WERE AS FOLLOWED: THE BRAKE CALIPERS WERE SQUEALING WHICH MAY HAVE BEEN DUE TO STICKING, THE VEHICLE LEANED TO THE LEFT, AN…

Look up ODI 10030175 at NHTSA ↗

ODI 10178321 · 60,142 mi

VEHICLE HAD JUST ENTERED ATLANTA GEORGIA ON I85 SOUTHBOUND. THERE WAS VERY HEAVY STOP AND GO TRAFFIC. UPON LIGHT ACCELERATION, THE ENGINE LOST POWER. THE ENGINE NEVER STALLED. THE IDLE REMAINED SMOOTH. IN NEUTRAL THE ENGINE WOULD ACCELERATE NORMALLY. IN DRIVE (ALL GEARS) AND REVERSE, THE ENGINE WOULD ACCELERATE TO ABOUT 900 RPM AND THEN LOSE POWER. WE WERE ABLE TO DRIVE ALONG THE SHOULDER AT A SLOW WALKING PACE (A SLIGHT INCLINE) UNTIL WE ENCOUNTERED A DISABLED VEHICLE. THE VAN DID NOT HAVE THE POWER TO PULL INTO THE STOP AND GO TRAFFIC…

Look up ODI 10178321 at NHTSA ↗

0
1
ODI 10171345 · 64,290 mi

10AM, DRIVING AT A LOW RATE OF SPEED, SLOWING TO TURN LEFT, I SUDDENLY LOST POWER STEERING AND HAD TO MANUAL MAKE THE TURN (VERY DIFFICULT). THE VAN WAS ALSO HESITATING, LIKE IT WOULD STALL. I REGAINED FULL POWER AND POWER STEERING AFTER 10 SECONDS +/-. NOON, SAME DAY, ACCELLERATING <35MPH, UPHILL, SAME PROBLEM OCCURRED WITH THE EXCEPTION THAT AFTER POWER STEERING FAILURE, I COMPLETELY STALLED IN THE ROAD AND HAD TO RESTART THE VEHICLE. BROUGHT TO DEALERSHIP WEDNESDAY. THEY WERE UNABLE TO FIND THE PROBLEM (NO CODE) OR DUPLICATE THE PROBL…

Look up ODI 10171345 at NHTSA ↗

00
2
ODI 10171345 · 64,290 mi

10AM, DRIVING AT A LOW RATE OF SPEED, SLOWING TO TURN LEFT, I SUDDENLY LOST POWER STEERING AND HAD TO MANUAL MAKE THE TURN (VERY DIFFICULT). THE VAN WAS ALSO HESITATING, LIKE IT WOULD STALL. I REGAINED FULL POWER AND POWER STEERING AFTER 10 SECONDS +/-. NOON, SAME DAY, ACCELLERATING <35MPH, UPHILL, SAME PROBLEM OCCURRED WITH THE EXCEPTION THAT AFTER POWER STEERING FAILURE, I COMPLETELY STALLED IN THE ROAD AND HAD TO RESTART THE VEHICLE. BROUGHT TO DEALERSHIP WEDNESDAY. THEY WERE UNABLE TO FIND THE PROBLEM (NO CODE) OR DUPLICATE THE PROBL…

Look up ODI 10171345 at NHTSA ↗

ODI 10262556 · 65,000 mi

TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT HAS EXPERIENCED SEVERAL ISSUES WITH THE ELECTRICAL COMPONENTS IN HIS VEHICLE. THE VEHICLE WOULD JUMP WHEN THE ACCELERATOR PEDAL WAS DEPRESSED OR ACCELERATING AT ANY SPEED. THE DEALER REPLACED ALL THE WIRES, WIRING HARNESS, SPARK PLUGS, AND THE BATTERY; HOWEVER, THE FAILURE CONTINUED. THE AUTOMATIC DOORS ALSO BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER AND THEY STATED THAT A NEW OXYGEN SYSTEM WAS NEEDED. THE COMPUTER SYSTEM AND SPARK PLUGS WIRES WERE REPLA…

Look up ODI 10262556 at NHTSA ↗

Power Train:Automatic Transmission0
2
ODI 10030175 · 13 mi

AUTOMATIC TRANSMISSION DISENGAGED WHILE DRIVING. DEALER WAS UNABLE TO DUPLICATE OR CORRECT THE PROBLEM. *AK THE SERVICE DEALER MANAGER VERIFIED AND EXPERIENCED THESE CONDITIONS AND WAS UNABLE TO CORRECT THE PROBLEM. TWO DAYS AFTER THE PURCHASE, THE VAN SHUTTERED AT LOW SPEED, LOW RPMS IN REVERSE, SLIPPED OUT OF GEAR WHEN ATTEMPTING TO ASCEND IN GRADE, THE CHECK ENGINE LIGHT HAD COME ON. OTHER PROBLEMS THAT OCCURRED, WERE AS FOLLOWED: THE BRAKE CALIPERS WERE SQUEALING WHICH MAY HAVE BEEN DUE TO STICKING, THE VEHICLE LEANED TO THE LEFT, AN…

Look up ODI 10030175 at NHTSA ↗

ODI 10178321 · 60,142 mi

VEHICLE HAD JUST ENTERED ATLANTA GEORGIA ON I85 SOUTHBOUND. THERE WAS VERY HEAVY STOP AND GO TRAFFIC. UPON LIGHT ACCELERATION, THE ENGINE LOST POWER. THE ENGINE NEVER STALLED. THE IDLE REMAINED SMOOTH. IN NEUTRAL THE ENGINE WOULD ACCELERATE NORMALLY. IN DRIVE (ALL GEARS) AND REVERSE, THE ENGINE WOULD ACCELERATE TO ABOUT 900 RPM AND THEN LOSE POWER. WE WERE ABLE TO DRIVE ALONG THE SHOULDER AT A SLOW WALKING PACE (A SLIGHT INCLINE) UNTIL WE ENCOUNTERED A DISABLED VEHICLE. THE VAN DID NOT HAVE THE POWER TO PULL INTO THE STOP AND GO TRAFFIC…

Look up ODI 10178321 at NHTSA ↗

—0
1
ODI 10163375 · 49,184 mi

DT*: THE CONTACT STATED THAT WHILE BACKING OUT OF A PARKING SPACE, THE POWER STEERING FAILED, REQUIRING ADDITIONAL EFFORT TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER WAS UNABLE TO DUPLICATE OR DETERMINE THE PROBLEM. THE RAACK AND PINION WAS REPLACED AND THE TRANSMISSION HAD A LEAK. UPDATED 03/20/07. *JB

Look up ODI 10163375 at NHTSA ↗

00
3
ODI 10024970 · 1,000 mi

LINCOLN TOWN AND COUNTRY WOULD STALL WHEN SHIFTING. *MR AROUND 1K MILES THE VEHICLE HAD BECOME HARD TO SHIFT AND WOULD STALL. THE CONSUMER HAD TAKEN THE VEHICLE FOR A RECALL AND FELT IT WAS A MISTAKE BECAUSE THE VEHICLE DID NOT RUN THE SAME SINCE. ON A FEW OCCASIONS MOISTURE FILLED THE VEHICLE AS FAR BACK AS THE MIDDLE SEATS. WHEN THE VEHICLE STOPPED IN THE STREET OR AT IDLE IT SEEMED AS IF THE TIMING WAS SLOW. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND SMOOTHED OUT. THE CONSUMER ALSO HEARD A NOISE IN THE MOTOR WHICH TURNED ABOUT 1700-17…

Look up ODI 10024970 at NHTSA ↗

ODI 10033351 · 5,000 mi

CHECK ENGINE LIGHT KEEPS COMING ON. IT WILL TURN-OFF LATER, AND THEN RETURN. USUALLY AFTER DRIVING IN REVERSE. HAD IT REPAIRED AT A FIVE-STAR DEALER THREE TIMES.*AK

Look up ODI 10033351 at NHTSA ↗

ODI 10143264 · 55,850 mi

(1)EVENTS LEADING UP TO THE FAILURE WE HAVE A 2002 CHRYSLER TOWN AND COUNTRY WITH APPROXIMATELY 56,000 MILES. ON 26 OCTOBER MY MALFUNCTION/CHECK ENGINE LIGHT CAME ON. ALL ROUTINE AND RECOMMEND MAINTENANCE HAS BEEN DONE. DUE TO CONCERNS THAT IT WAS TRANSMISSION RELATED, I HAD IT TOWED TO THE DEALER. THEY STATED THE PROBLEM WAS THE UPSTREAM O2 SENSOR. THE UPSTREAM O2 SENSOR WAS REPLACED, THE ENGINE CONTROLLER WAS UPDATED AND THE ENGINE CONTROLLER WAS UPDATED WITH THE LATEST SOFTWARE. THE VEHICLE WAS RETURNED TO ME ON 28 OCTOBER AND THE NEXT DA…

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Steering
2
ODI 10075751 · 27,000 mi

THE POWER STEERING PRODUCED A GRINDING SOUND WHEN TURNING TO THE LEFT OR THE RIGHT. *AK (POWER STEERING PUMP) THREE PUMPS HAD BEEN INSTALLED IN THE VEHICLE,THE RACK AND PINION WAS REPLACED ONCE, THE HOSES HAD BEEN REPLACED TWICE AND THE AIR BAG LIGHT WAS A PROBLEM AND WAS REPAIRED. *SC *JB

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ODI 10096845 · 40,000 mi

THE AIR BAG LIGHT CONTINUED TO STAY ON. THE CONSUMER WAS CONCERNED THAT THE AIR BAG WILL NOT DEPLOY UPON IMPACT. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB SENSOR LIGHT COMES ON AT ANY SPEED BUT MOSTLY WHEN TURNING THE STEERING WHEEL. *TC

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00—0
1
ODI 10486000 · 63,893 mi

JANUARY 2ND 2012 REPLACED HOSE FLUID AND CLAMPS BY AN ASE CERTIFIED MECHANIC. VAN WAS LEAKING POWER STEERING FLUID ON THE ENGINE AND SMOKING. MILEAGE 63,893 FEBRUARY 21ST 2012 HAD TO ADD MORE POWER STEERING FLUID APRIL 20TH 2012 VAN HOSE BUSTED AGAIN LEAVING FLUID ALL UNDER THE VEHICLE. WE REPLACED THE POWER STEERING PUMP, HOSE AND FLUID BY AN ASE CERTIFIED MECHANIC . MILEAGE 66,091 TODAY THE VAN IS DOING THE SAME THING WITH A WHINING OF THE POWER STEERING AND SOMETIMES STIFFENS UP WHEN DRIVING AND YOU CAN SMELL THE FLUID BURNING ON THE ENGI…

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00
Steering:Hydraulic Power Assist System0
1
ODI 10171345 · 64,290 mi

10AM, DRIVING AT A LOW RATE OF SPEED, SLOWING TO TURN LEFT, I SUDDENLY LOST POWER STEERING AND HAD TO MANUAL MAKE THE TURN (VERY DIFFICULT). THE VAN WAS ALSO HESITATING, LIKE IT WOULD STALL. I REGAINED FULL POWER AND POWER STEERING AFTER 10 SECONDS +/-. NOON, SAME DAY, ACCELLERATING <35MPH, UPHILL, SAME PROBLEM OCCURRED WITH THE EXCEPTION THAT AFTER POWER STEERING FAILURE, I COMPLETELY STALLED IN THE ROAD AND HAD TO RESTART THE VEHICLE. BROUGHT TO DEALERSHIP WEDNESDAY. THEY WERE UNABLE TO FIND THE PROBLEM (NO CODE) OR DUPLICATE THE PROBL…

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1
ODI 10163375 · 49,184 mi

DT*: THE CONTACT STATED THAT WHILE BACKING OUT OF A PARKING SPACE, THE POWER STEERING FAILED, REQUIRING ADDITIONAL EFFORT TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER WAS UNABLE TO DUPLICATE OR DETERMINE THE PROBLEM. THE RAACK AND PINION WAS REPLACED AND THE TRANSMISSION HAD A LEAK. UPDATED 03/20/07. *JB

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0—00
1
ODI 10171345 · 64,290 mi

10AM, DRIVING AT A LOW RATE OF SPEED, SLOWING TO TURN LEFT, I SUDDENLY LOST POWER STEERING AND HAD TO MANUAL MAKE THE TURN (VERY DIFFICULT). THE VAN WAS ALSO HESITATING, LIKE IT WOULD STALL. I REGAINED FULL POWER AND POWER STEERING AFTER 10 SECONDS +/-. NOON, SAME DAY, ACCELLERATING <35MPH, UPHILL, SAME PROBLEM OCCURRED WITH THE EXCEPTION THAT AFTER POWER STEERING FAILURE, I COMPLETELY STALLED IN THE ROAD AND HAD TO RESTART THE VEHICLE. BROUGHT TO DEALERSHIP WEDNESDAY. THEY WERE UNABLE TO FIND THE PROBLEM (NO CODE) OR DUPLICATE THE PROBL…

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Steering:Hydraulic Power Assist:Hose, Piping, And Connections000
1
ODI 10486000 · 63,893 mi

JANUARY 2ND 2012 REPLACED HOSE FLUID AND CLAMPS BY AN ASE CERTIFIED MECHANIC. VAN WAS LEAKING POWER STEERING FLUID ON THE ENGINE AND SMOKING. MILEAGE 63,893 FEBRUARY 21ST 2012 HAD TO ADD MORE POWER STEERING FLUID APRIL 20TH 2012 VAN HOSE BUSTED AGAIN LEAVING FLUID ALL UNDER THE VEHICLE. WE REPLACED THE POWER STEERING PUMP, HOSE AND FLUID BY AN ASE CERTIFIED MECHANIC . MILEAGE 66,091 TODAY THE VAN IS DOING THE SAME THING WITH A WHINING OF THE POWER STEERING AND SOMETIMES STIFFENS UP WHEN DRIVING AND YOU CAN SMELL THE FLUID BURNING ON THE ENGI…

Look up ODI 10486000 at NHTSA ↗

0—00
Air Bags:Frontal:Sensor/Control Module000000—0
Engine And Engine Cooling:Engine0
2
ODI 10171345 · 64,290 mi

10AM, DRIVING AT A LOW RATE OF SPEED, SLOWING TO TURN LEFT, I SUDDENLY LOST POWER STEERING AND HAD TO MANUAL MAKE THE TURN (VERY DIFFICULT). THE VAN WAS ALSO HESITATING, LIKE IT WOULD STALL. I REGAINED FULL POWER AND POWER STEERING AFTER 10 SECONDS +/-. NOON, SAME DAY, ACCELLERATING <35MPH, UPHILL, SAME PROBLEM OCCURRED WITH THE EXCEPTION THAT AFTER POWER STEERING FAILURE, I COMPLETELY STALLED IN THE ROAD AND HAD TO RESTART THE VEHICLE. BROUGHT TO DEALERSHIP WEDNESDAY. THEY WERE UNABLE TO FIND THE PROBLEM (NO CODE) OR DUPLICATE THE PROBL…

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ODI 10262556 · 65,000 mi

TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT HAS EXPERIENCED SEVERAL ISSUES WITH THE ELECTRICAL COMPONENTS IN HIS VEHICLE. THE VEHICLE WOULD JUMP WHEN THE ACCELERATOR PEDAL WAS DEPRESSED OR ACCELERATING AT ANY SPEED. THE DEALER REPLACED ALL THE WIRES, WIRING HARNESS, SPARK PLUGS, AND THE BATTERY; HOWEVER, THE FAILURE CONTINUED. THE AUTOMATIC DOORS ALSO BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER AND THEY STATED THAT A NEW OXYGEN SYSTEM WAS NEEDED. THE COMPUTER SYSTEM AND SPARK PLUGS WIRES WERE REPLA…

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3
ODI 10024970 · 1,000 mi

LINCOLN TOWN AND COUNTRY WOULD STALL WHEN SHIFTING. *MR AROUND 1K MILES THE VEHICLE HAD BECOME HARD TO SHIFT AND WOULD STALL. THE CONSUMER HAD TAKEN THE VEHICLE FOR A RECALL AND FELT IT WAS A MISTAKE BECAUSE THE VEHICLE DID NOT RUN THE SAME SINCE. ON A FEW OCCASIONS MOISTURE FILLED THE VEHICLE AS FAR BACK AS THE MIDDLE SEATS. WHEN THE VEHICLE STOPPED IN THE STREET OR AT IDLE IT SEEMED AS IF THE TIMING WAS SLOW. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND SMOOTHED OUT. THE CONSUMER ALSO HEARD A NOISE IN THE MOTOR WHICH TURNED ABOUT 1700-17…

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ODI 10033351 · 5,000 mi

CHECK ENGINE LIGHT KEEPS COMING ON. IT WILL TURN-OFF LATER, AND THEN RETURN. USUALLY AFTER DRIVING IN REVERSE. HAD IT REPAIRED AT A FIVE-STAR DEALER THREE TIMES.*AK

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ODI 10143264 · 55,850 mi

(1)EVENTS LEADING UP TO THE FAILURE WE HAVE A 2002 CHRYSLER TOWN AND COUNTRY WITH APPROXIMATELY 56,000 MILES. ON 26 OCTOBER MY MALFUNCTION/CHECK ENGINE LIGHT CAME ON. ALL ROUTINE AND RECOMMEND MAINTENANCE HAS BEEN DONE. DUE TO CONCERNS THAT IT WAS TRANSMISSION RELATED, I HAD IT TOWED TO THE DEALER. THEY STATED THE PROBLEM WAS THE UPSTREAM O2 SENSOR. THE UPSTREAM O2 SENSOR WAS REPLACED, THE ENGINE CONTROLLER WAS UPDATED AND THE ENGINE CONTROLLER WAS UPDATED WITH THE LATEST SOFTWARE. THE VEHICLE WAS RETURNED TO ME ON 28 OCTOBER AND THE NEXT DA…

Look up ODI 10143264 at NHTSA ↗

0
1
ODI 10171345 · 64,290 mi

10AM, DRIVING AT A LOW RATE OF SPEED, SLOWING TO TURN LEFT, I SUDDENLY LOST POWER STEERING AND HAD TO MANUAL MAKE THE TURN (VERY DIFFICULT). THE VAN WAS ALSO HESITATING, LIKE IT WOULD STALL. I REGAINED FULL POWER AND POWER STEERING AFTER 10 SECONDS +/-. NOON, SAME DAY, ACCELLERATING <35MPH, UPHILL, SAME PROBLEM OCCURRED WITH THE EXCEPTION THAT AFTER POWER STEERING FAILURE, I COMPLETELY STALLED IN THE ROAD AND HAD TO RESTART THE VEHICLE. BROUGHT TO DEALERSHIP WEDNESDAY. THEY WERE UNABLE TO FIND THE PROBLEM (NO CODE) OR DUPLICATE THE PROBL…

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00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Steering assistance concerns

56 mentions · 13.9% of complaints

Median mileage: 53,000 mi (39 usable records).

ODI 10007154

THE POWER STEERING FAILED, WHICH MADE THE VEHICLE DIFFICULT TO STEER.*JB

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ODI 10008462 · 19,395 mi

COMPLETE FAILURE OF POWER STEERING SYSTEM. UPON STARTUP OF VEHICLE IN GARAGE, HEARD LOUD BANG. EXITED VEHICLE TO FIND HUGH PUDDLE OF POWER STEERING FLUID POURING FROM VEHICLE. IT WAS UNDRIVABLE. DEALER INSTALLED POWER STEERING LINE AND POWER STEERING COOLER. SINCE THEN, FLUID HAS LEAKED TWICE AGAIN. DEALER HAS REPLACED ANOTHER HOSE, AND SPRING CLAMPS. THEN HEARD "WHIRRING' NOISE. HAD TO RETURN TO DEALER A LAST TIME TO PURGE AIR OUT OF SYSTEM THAT WAS NOT DONE CORRECTLY DURING REPAIRS. SO FAR, NO MORE LEAKS, BUT I AM NOT CERTAIN IT IS F…

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ODI 10009654

THE POWER STEERING FLUID LEAKED FROM THE VEHICLE, WHICH MADE THE VEHICLE DIFFICULT TO TURN.*JB

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

27 mentions · 6.7% of complaints

Median mileage: 50,000 mi (21 usable records).

ODI 10019577

THE CHECK ENGINE LIGHT CONSTANTLY ILLUMINATED, AND EACH TIME THE DEALER TOLD THE CONSUMER THE PROBLEM WAS FIXED. *JB

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ODI 10030175 · 13 mi

AUTOMATIC TRANSMISSION DISENGAGED WHILE DRIVING. DEALER WAS UNABLE TO DUPLICATE OR CORRECT THE PROBLEM. *AK THE SERVICE DEALER MANAGER VERIFIED AND EXPERIENCED THESE CONDITIONS AND WAS UNABLE TO CORRECT THE PROBLEM. TWO DAYS AFTER THE PURCHASE, THE VAN SHUTTERED AT LOW SPEED, LOW RPMS IN REVERSE, SLIPPED OUT OF GEAR WHEN ATTEMPTING TO ASCEND IN GRADE, THE CHECK ENGINE LIGHT HAD COME ON. OTHER PROBLEMS THAT OCCURRED, WERE AS FOLLOWED: THE BRAKE CALIPERS WERE SQUEALING WHICH MAY HAVE BEEN DUE TO STICKING, THE VEHICLE LEANED TO THE LEFT, AN…

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ODI 10033351 · 5,000 mi

CHECK ENGINE LIGHT KEEPS COMING ON. IT WILL TURN-OFF LATER, AND THEN RETURN. USUALLY AFTER DRIVING IN REVERSE. HAD IT REPAIRED AT A FIVE-STAR DEALER THREE TIMES.*AK

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

20 mentions · 5.0% of complaints

Median mileage: 57,071 mi (16 usable records).

ODI 10008651 · 1,300 mi

THE VEHICLE STALLED WITHOUT WARNING. *JB AS THE CONSUMER PULLED INTO THE PARKING SPACE, THE VEHICLE STALLED WITHOUT WARNING, THEN THE VEHICLE WAS PLACED IN PARK, RESTARTED, AND CONTINUED INTO THE PARKING SPACE. ON ANOTHER OCCASION THE VEHICLE INTO REVERSE, THE VEHICLE STALLED WITHOUT WARNING, RESTARTED THE VEHICLE, PLACED IN DRIVE AND STALLED AGAIN. THERE WAS AN INTERMITTENT CLICK NOISE WHEN THE PEDAL IS DEPRESSED, THE A/C FAN NOISE, THE SUSPENSION FELT LOOSE AND LEANED TO LEFT, UNEVEN TIRE WEAR, CLUNK NOISE IN THE FRONT END WHEN COMING TO…

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ODI 10024970 · 1,000 mi

LINCOLN TOWN AND COUNTRY WOULD STALL WHEN SHIFTING. *MR AROUND 1K MILES THE VEHICLE HAD BECOME HARD TO SHIFT AND WOULD STALL. THE CONSUMER HAD TAKEN THE VEHICLE FOR A RECALL AND FELT IT WAS A MISTAKE BECAUSE THE VEHICLE DID NOT RUN THE SAME SINCE. ON A FEW OCCASIONS MOISTURE FILLED THE VEHICLE AS FAR BACK AS THE MIDDLE SEATS. WHEN THE VEHICLE STOPPED IN THE STREET OR AT IDLE IT SEEMED AS IF THE TIMING WAS SLOW. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND SMOOTHED OUT. THE CONSUMER ALSO HEARD A NOISE IN THE MOTOR WHICH TURNED ABOUT 1700-17…

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ODI 10045728

WENT IT RAINS OR IT IS VERY DAMP OUR POWER STEER WILLL NOT WORK. IF WE TURN OFF THE CAR AND START IT AGAIN IT IS OKAY. I HAVE HAD THE TENSION AND PULLEY REPLACED AND WHEN THE COLLLER HOSE BROKE AND I LOST POWER STEERING. *AK

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

7 mentions · 1.7% of complaints

Median mileage: 68,000 mi (5 usable records).

ODI 10103304

WHILE DRIVING 40 MPH VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. HOWEVER, MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

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ODI 10161428

AS I WAS DRIVING MY 2002 TOWN & COUNTRY, I TURNED THE AIR CONDITIONER ON. THE CAR BEGAN TO SMOKE AND STALLED OUT. I HAVE HAD THE AIR CONDITIONER REPLACED 2 TIMES. THE VAN NO LONGER STALLS AND SMOKES, BUT WHEN THE A/C IS TURNED ON, THERE IS A LOUD NOISE AND THE CAR JERKS. *NM

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ODI 10182159 · 49,200 mi

A ONE WEEK AGO, MY LEFT TURN SIGNAL WOULD NOT SHUT OFF AFTER MAKING A LEFT TURN. I HAVE TO SHUT IT OFF MANUALLY. WITHIN A COUPLE OF DAYS IT STARTED MAKING A CLICKING NOISE BEFORE I COULD GET IT IN TO BE FIXED. TONIGHT I WAS DRIVING THE CAR, MAKING A LEFT TURN AND AS THE STEERING WHEEL WAS RETURNING TO THE STRAIGHT POSITION (BEFORE THE WHEELS WERE STRAIGHT) IT LOCKED IN A LEFT TURN POSITION AND WOULD NOT RELEASE. THE CAR KEPT TURNING TO THE LEFT AND I HAD TO FORCE THE STEERING WHEEL TO THE RIGHT. FINALLY AFTER JERKING THE STEERING WHEEL TO THE…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Fuel smell or leak mentions

6 mentions · 1.5% of complaints

Median mileage: 146,000 mi (1 usable records).

ODI 10008653

THE FUEL GAUGE DID NOT GIVE THE CORRECT READING. *JB THE MILEAGE INDICATOR FLUCTUATED. THE FUEL LEAK DETECTION PUMP HOSE WAS REPLACED DUE TO BROKEN PARTS. SCC

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ODI 10072402

WE PURCHASED A 2002 CHRYSLER TOWN & COUNTRY WITH 22000 MILES ON IT IN NOVEMBER 2003. SINCE THEN WE HAVE HAD IT IN THE SERVICE DEPARTMENT 6 TIMES FOR MULTIPLE PROBLEMS. WE FIRST REPORTED A VIBRATION IN THE FRONT END AND A CLICKING/KNOCKING NOISE WHEN TURNING THE STEERING TO THE RIGHT. THE DEALER SERVICE DEPT. REPLACED THE SWAY BAR LINKS AND BUSHINGS AND COULD NOT "DUPLICATE" THE VIBRATION PROBLEM. WE TOOK IT BACK AGAIN 3 MORE TIME FOR THE VIBRATION PROBLEM UNTIL THEY FINALLY REPLACCED ALL 4 TIRES. IT STIIL HAS A VIBRATION TO THIS DAY. IN BE…

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ODI 10870172 · 146,000 mi

STRONG SMELL OF GAS FILLING UP VEHICLE WHILE DRIVING. STRONG SMELL OF GAS ALSO OCCURS OUTSIDE OF VEHICLE FILLING UP PARKED ENCLOSURE WHEN VEHICLE WAS RUNNING. INSPECTION DETERMINED FUEL RAIL LEAK. REPAIRS INCLUDED REPLACEMENT RAIL AND FUEL INJECTOR O-RINGS. SIMILAR COMPLAINTS ON FILE.

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Battery drain and no-start mentions

2 mentions · 0.5% of complaints

Median mileage: 99,173 mi (2 usable records).

ODI 10266653 · 90,000 mi

I HAVE A 2002 CHRYSLER TOWN AND COUNTRY (90,000 MILES). AFTER NORMAL DRIVING AND PARKING ,CAR WOULD NOT START. I FOUND OUT LATER THAT THE STARTER HAD AN INTERNAL SHORT. IT DESTROYED THE BATTERY AND MELTED THE STARTER HOUSING,CONCERNED THAT IT COULD HAVE CAUSED A MAJOR FIRE!!!.(PICTURES AVAILABLE, HAD TO RETURN CORE TO AUTO PARTS STORE). *TR

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ODI 10421022 · 108,345 mi

DRIVERS WINDOW NOT WORKING ALONG WITH RADIO, THE WINDSHIELD WIPERS WILL NOT SHUT OFF EVEN WITH KEY OUT OF IGNITION, REMOVED FUSE AND THEN THE CAR WOULD NOT START, ONCE WE HAD THE CAR JUMPED THE REAR WINDSHIELD WIPER STARTED AND WOULDN'T STOP AND THE DIALS IN THE DASHBOARD STARTING SPINNING AND CAR NEEDS TO GET A JUMP EACH TIME IT IS SHUT OFF. NO ONE CAN SEEM TO FIND THE PROBLEM WITH IT. I CALLED CHRYSLER AND THEY STATED THAT THERE WAS NOTHING THEY COULD DO BECAUSE THE RECALLS ARE VIN SPECIFIC AND THAT ONE HAS NOT BEEN RECALLED, DESPITE THE FA…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

2 mentions · 0.5% of complaints

Median mileage: 57,173 mi (2 usable records).

ODI 10895732 · 105,000 mi

LOSS OF BRAK POWER, PEDAL TRAVELS TO FLOOR. ; AFTER REPLACING MASTER CYLINDER, CALIPER ON THE LEFT FRONT.. MUST RE-BLEED LEFT FRONT** ONLY . MUST PERFORME THIS PROCEDURE EVERY 2 WEEKS...AND THIS IS A FREQUENT OCCURENCE ON LEFT FRONT WHEEL.THE ONLY OPTION IS TO REPLACE THE ORIGINAL ABS HYDRAULIC UNIT? WHY WAS THIS NOT A RECALL, IT SEEMS LOT OF OWNERS OF 2002 HAVE HAD THIS PROBLEM..,IT'S ONLY THE LEFT FRONT WHEEL THAT HAS THIS PROBLEM, AFTER BLEEDING, THE BRAKES LAST ONLY FEW WEEKS AND SAME THING, BRAKE PEDAL IS SPONGY AND TRAVELS TO THE…

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ODI 11439153 · 9,346 mi

The contact owns a 2002 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle would suddenly jerk and hesitate. Also, the speedometer failed to operate as needed. Additionally, while depressing the brake pedal, the vehicle failed to immediately stop with the pedal extended to the floor. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 9,346.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b