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U.S. public vehicle records

2009 Chrysler TOWN AND COUNTRY problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

707 owner complaints analyzed

6 distinct recall campaigns

75,000 mi median reported failure mileage

Scope: 2009 model year. Data updated: . 413 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 448 of 707 complaints (63.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues34548.8%
Braking behavior10915.4%
Engine operation10314.6%
Steering behavior679.5%
Transmission and shifting233.3%
Fuel system concerns60.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
448
Air Bags
187
Engine
96
Service Brakes
42
Steering
36
Wheels
33
Power Train
30
Unknown Or Other
30
Component breakdown data
CategoryCount
Electrical System448
Air Bags187
Engine96
Service Brakes42
Steering36
Wheels33
Power Train30
Unknown Or Other30

Electrical System: 448; Air Bags: 187; Engine: 96; Service Brakes: 42; Steering: 36; Wheels: 33; Power Train: 30; Unknown Or Other: 30

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
53
25,000 to 49,999
62
50,000 to 74,999
89
75,000 to 99,999
88
100,000 to 149,999
90
150,000 and above
31
Reported problems by failure mileage data
CategoryCount
Under 25,00053
25,000 to 49,99962
50,000 to 74,99989
75,000 to 99,99988
100,000 to 149,99990
150,000 and above31

Under 25,000: 53; 25,000 to 49,999: 62; 50,000 to 74,999: 89; 75,000 to 99,999: 88; 100,000 to 149,999: 90; 150,000 and above: 31

100,000 to 149,999 miles has the most reports with usable mileage (90). 294 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2009
4
2010
13
2011
36
2012
33
2013
31
2014
96
2015
288
2016
108
2017
21
2018
23
2019
28
2020
5
2021
7
2022
7
2023
1
2024
3
2025
2
2026
1
Complaints over time data
CategoryCount
20094
201013
201136
201233
201331
201496
2015288
2016108
201721
201823
201928
20205
20217
20227
20231
20243
20252
20261

2009: 4; 2010: 13; 2011: 36; 2012: 33; 2013: 31; 2014: 96; 2015: 288; 2016: 108; 2017: 21; 2018: 23; 2019: 28; 2020: 5; 2021: 7; 2022: 7; 2023: 1; 2024: 3; 2025: 2; 2026: 1

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 345 complaint narratives. Braking behavior appears in 109 complaint narratives. Engine operation appears in 103 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10280830 · 2009-08-18 (August 18, 2009)

BOUGHT THIS VEHICLE ON FRIDAY, 8/14/2009---ALL ELECTRICAL EQUIP. STOPPED WORKING ON THE WAY HOME FROM THE DEALERSHIP---NO GAUGES, NO POWER WINDOWS OR DOORS, NO TURN SIGNALS, NO BRAKE LIGHTS, NO A/C, NO RADIO---THE ONLY THING WORKING WERE THE WINDSHIELD WIPERS WHICH CAME ON BY THEMSELVES AND I COULD NOT SHUT THEM OFF---ALL THE WARNING LIGHTS ON THE DASH LIT UP---MADE IT HOME AND CALLED THE DEALERSHIP AND SET UP APPT. FOR MONDAY MORNING---VAN HAS LESS THAN 100 MILES ON IT AND ALREADY IN FOR SERVICE---CALLED DEALERSHIP MONDAY AFTERNOON, THEY CAN'T…

Owner-reported narrative. 94 miles reported. Look up ODI 10280830 at NHTSA ↗

Owner report 10373837 · 2011-01-03 (January 3, 2011)

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT SMELLED AN ELECTRICAL BURNING ODOR INSIDE OF THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE AND NOTICED THAT SMALL FLAMES WERE COMING FROM THE REAR AREA OF THE PASSENGER AUTOMATIC SLIDING DOOR. THE FIRE DEPARTMENT REMOVED THE DOOR PANEL AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND REPAIR. THE CONTACT DISCOVERED THAT THERE WAS A RECALL RELATED TO THE FAILURE UNDE…

Owner-reported narrative. 15,000 miles reported. Look up ODI 10373837 at NHTSA ↗

Owner report 10299605 · 2010-01-13 (January 13, 2010)

PREMATURE BRAKE SYSTEM COMPONENT FAILURE. *TR

Owner-reported narrative. Look up ODI 10299605 at NHTSA ↗

Owner report 10357920 · 2010-09-27 (September 27, 2010)

WHILE TRAVELING AT 60MPH ON THE EXPRESSWAY MY 2009 CHRYSLER TOWN AND COUNTRY VAN STALLED AND WOULD NOT RESTART. THE CODE AT THE DEALER INDICATED THAT THE PCM MODULE AUTOMATICALLY SHUT DOWN THE VEHICLE. THIS HAPPENED TWICE. THE FIRST TIME THE DEALER INSTALLED A NEW PCM. THE SECOND DEALER NOTICED THAT ONE OF THE WIRES TO THE PCM RUBBED THROUGH ON A FACTORY INSTALLED UPPER RADIATOR HOSE CLAMP, THEREBY SENDING A MESSAGE IN ERROR TO AUTOMATICALLY SHUT DOWN THE VEHICLE. WE WOULD LIKE CHRYSLER TO CHECK ALL VEHICLES FOR THIS DEFECT WHEN THEY COME…

Owner-reported narrative. 14,600 miles reported. Look up ODI 10357920 at NHTSA ↗

Owner report 10381269 · 2011-02-09 (February 9, 2011)

WHILE DRIVING WITH MY FAMILY ON 1/1/2011 THE TRUCK JUST SHUT OFF, ALL THE LIGHTS ON THE DASH CAME ON AS IF JUST STARTING THE TRUCK AND THE TRUCK RESTARTED. I BROUGHT THE VEHICLE TO THE DEALER ON 1/03 AND THEY DIAGNOSED IT NO TROUBLE FOUND AND RETURNED THE TRUCK (THEY SAID THERE WERE NO ERROR CODES). ON 1/20/11 THE SAME ISSUE HAPPENED THIS TIME TO MY WIFE WHILE MERGING ONTO A MAJOR HIGHWAY AT 55 MILES AN HOUR, THE TRUCK (BECAUSE LOSS OF POWER STEERING) PULLED TO THE LEFT, SHE HAD MY 3 AND 6 YR OLD IN THE TRUCK, I BROUGHT THE TRUCK THAT EVENING …

Owner-reported narrative. 28,000 miles reported. Look up ODI 10381269 at NHTSA ↗

Owner report 10315282 · 2010-03-01 (March 1, 2010)

THE ARE ARE MANY ISSUES THAT I HAVE FACED WITH MY 2009 CHRYSLER TOWN AND COUNTRY TOURING (25TH ANNIV. EDITION). FIRST ARE THE BRAKES WHICH MAKE THIS METAL ON METAL SOUND AFTER 6,000 MILES; THE TRANSMISSION IS ALWAYS SLIPPING AND YOU CAN FEEL IT BIG TIME WHILE DRIVING, WHETHER ITS DOWN SHIFTING OR SHIFTING UP. THE STEERING MAKES WAY TOO MUCH NOISE. DEALER HAS SAID NOTHING IS WRONG WITH TRANSMISSION, BUT YOU CAN DEFINITELY FEEL IT. ONLINE FORUMS PEOPLE HAVE COMPLAINED ABOUT HAVING THE SAME PROBLEM WITH ALL THREE. TAKE A LOOK AT IT! THE TRANSMISSI…

Owner-reported narrative. 7,000 miles reported. Look up ODI 10315282 at NHTSA ↗

Owner report 10373469 · 2010-12-30 (December 30, 2010)

HORN ASSEMBLY CAME COMPLETELY LOOSE FROM THE STEERING WHEEL. NO ACCIDENT. I ASSUME THE DRIVER'S AIR BAG IS CONTAINED WITHIN THIS COMPONENT. DEALERSHIP SAID CAUSE WAS FAULTY PART OR MONDAY ASSEMBLED VEHICLE. *TR

Owner-reported narrative. 9,000 miles reported. Look up ODI 10373469 at NHTSA ↗

Owner report 10325808 · 2010-04-15 (April 15, 2010)

2009 CHRYSLER TOWN AND COUNTRY 4-0 LITER ENGINE. A UNEXPLAINED ACCELERATION OF THE CAR. COULD NOT DE-ACCELERATE. HAD TO THROW THE TRANSMISSION IN NEUTRAL. ENGINE CONTINUED TO RACE. FINALLY CAME BACK TO NORMAL AFTER GOING TO DRIVE BACK TO NEUTRAL BACK TO DRIVE. THE TIRES SQUALED EACH TIME THE CAR WAS PUT TO DRIVE. THE CAR WAS TAKEN TO STERNBERG CHRYSLER CENTER IN JASPER, IN. CAR IS STILL THERE. AWAITING RESULTS. THEY SAID FIRST TIME TO WITNESS SUCH AN EVENT PER THIS MODEL OF VEHICLE. *TR

Owner-reported narrative. 13,000 miles reported. Look up ODI 10325808 at NHTSA ↗

Owner report 10485318 · 2012-11-20 (November 20, 2012)

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED AS THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE FUEL PUMP WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.

Owner-reported narrative. 70,000 miles reported. Look up ODI 10485318 at NHTSA ↗

Owner report 10821503 · 2016-01-21 (January 21, 2016)

FUEL PUMP RELAY IS NO GOOD

Owner-reported narrative. 85,062 miles reported. Look up ODI 10821503 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

707 unique complaints in this selection. Analysis snapshot: 2026-10-01.

58.4%Usable mileage413 / 707 records
100.0%Valid incident date707 / 707 records
100.0%Valid filing date707 / 707 records
100.0%Ordered incident and filing dates707 / 707 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200420052006200720082009201020112012201320142015201620172018
Electrical System
2213.2%
ODI 10072568

CHRYSLER HAS DISCONTINUED BACKLIGHTING OF DOOR LIGHT SWITCHES,POWER DOOR SWITCH,POWER MIRROR SWITCH,HEADLAMP SWITCH,AND LOW LINE WINDOW SWITCHES. DURING NIGHT TIME DRIVING, IT'S VERY HARD TO LOCATE THESE SWITCHES WITHOUT DISTRACTING YOUR DRIVING ABILITY. TOOK THE VAN INTO DEALER TO HAVE THE LIGHTS RE-ACTIVATED (THEY ARE THERE), BUT SERVICE DEPARTMENT COULDN'T ENABLE THEM. (CHRYSLER HAS A BULLETIN ON THIS, #08-018-02.*AK

Look up ODI 10072568 at NHTSA ↗

14617.0%
ODI 10120375

2005 CHRYSLER TOWN AND COUNTRY EXPERIENCING PROBLEMS WITH AIRBAG SYSTEM, ELECTRONIC SYSTEMS, THE MAIN COMPUTER, AND THE DASH BOARD GAUGES.***NO ANSWER REQUIRED***. *MR THE AIR BAG MALFUNCTION OCCURRED ON THE SAME DAY THE CONSUMER PURCHASED THE VEHICLE. *JB

Look up ODI 10120375 at NHTSA ↗

6815.8%
ODI 10218997 · 28,367 mi

1) LOW TIRE PRESSURE LIGHT ILLUMINATED. FILLED TIRES, WHICH WERE WITHIN 1-2 PSI OF RECOMMENDATION, TO FULL PSI. LIGHT REMAINED ON. FILLED TIRES AGAIN. LIGHT WENT OFF. ONE WEEK LATER, SAME OCCURRENCE. TOOK TO DEALER, TIRES WERE FILLED AGAIN. LIGHT IS OFF. 2) ONE WEEK AFTER 23 POINT INSPECTION, AND FOR TWO WEEKS BRAKE AND AIR BAG LIGHTS FLICKERED MOMENTARILY WHEN TURNING THE CAR ON AND WHEN TURNING THE STEERING WHEEL, WHICH WAS ACCOMPANIED BY A CESSATION OF RADIO/CD TRANSMISSION/SOUND. WITHIN THE LAST FOUR DAYS, ALL WARNING LIGHTS FLICKER I…

Look up ODI 10218997 at NHTSA ↗

4118.7%
ODI 10223051 · 150 mi

CAR WAS IN OUR DRIVEWAY, NOT RUNNING. HORN, LIGHTS, WIPERS - EVERYTHING STARTED GOING AT ONCE, SMOKE WAS COMING FROM UNDER THE HOOD AND THE CAR WAS TRYING TO START. WE COULDN'T TURN ANYTHING OFF. CALLED 911, FIRE DEPT. UNHOOKED THE BATTERY AND TOOK OUT THE ELECTRICAL BOX. HAD THE CAR TOWED BACK TO THE DEALER. *TR

Look up ODI 10223051 at NHTSA ↗

1,21862.8%
ODI 10230373 · 11,000 mi

WE HAVE HAD NOTHING BUT PROBLEMS SINCE WE BOUGHT THIS VEHICLE IN SEPTEMBER 2007. FIRST, THE DOORS REOPEN BY THEMSELVES - THAT TOOK 8 TRIPS TO THE SERVICE DEPARTMENT BEFORE IT WAS FINALLY FIXED IN MAY 2008. ANOTHER ISSUE THAT HAS NOT BEEN RESOLVED IS THAT THE STARTER STICKS WHEN YOU START THE VEHICLE. THIS IS AN OCCASIONAL PROBLEM AND DIFFICULT FOR THE SERVICE DEPARTMENT TO DUPLICATE. YESTERDAY, JUNE 8, THE VAN COMPLETELY LOST POWER WHILE I WAS DRIVING. I LOST ALL POWER STEERING, BRAKES, LIGHTS - EVERYTHING! I HAVE TAKEN IT TO THE DEALER AND THE…

Look up ODI 10230373 at NHTSA ↗

44863.4%
ODI 10280830 · 94 mi

BOUGHT THIS VEHICLE ON FRIDAY, 8/14/2009---ALL ELECTRICAL EQUIP. STOPPED WORKING ON THE WAY HOME FROM THE DEALERSHIP---NO GAUGES, NO POWER WINDOWS OR DOORS, NO TURN SIGNALS, NO BRAKE LIGHTS, NO A/C, NO RADIO---THE ONLY THING WORKING WERE THE WINDSHIELD WIPERS WHICH CAME ON BY THEMSELVES AND I COULD NOT SHUT THEM OFF---ALL THE WARNING LIGHTS ON THE DASH LIT UP---MADE IT HOME AND CALLED THE DEALERSHIP AND SET UP APPT. FOR MONDAY MORNING---VAN HAS LESS THAN 100 MILES ON IT AND ALREADY IN FOR SERVICE---CALLED DEALERSHIP MONDAY AFTERNOON, THEY CAN'T…

Look up ODI 10280830 at NHTSA ↗

96061.7%
ODI 10321532 · 400 mi

2010 TOWN & COUNTRY BEING DRIVEN BY MY WIFE HOME FROM CHURCH WITH MY CHILDREN IN CAR. DRIVING APPROXIMATELY 25MPH AND THE CAR SIMPLY SHUT DOWN...ENGINE AND ALL ELECTRIC CEASED TO FUNCTION. NO ACCIDENT OCCURRED AS MY WIFE WAS ABLE TO STOP THE CAR. ONCE STOPPED AND PUT IN PARK THE CAR STARTED BACK UP AND RAN NORMALLY. THIS CAR IS BRAND NEW, 18 DAYS IN OUR POSSESSION. DEALER INSPECTED CAR AND COULD NOT REPLICATE OR FIND ANYTHING WRONG WITH THE CAR. ON MARCH 14TH, THE INCIDENT WHICH OCCURRED ABOVE HAPPENED AGAIN. CAR BROUGHT TO DEALER FOR A SECOND…

Look up ODI 10321532 at NHTSA ↗

51967.1%
ODI 10408709

MY WIFE AND I BOUGHT THE VAN AT A REAL GOOD PRICE OR SO WE THOUGHT ... SHE WOKE UP THIS MORNING TO GOTO WORK AFTER TAKING OUR SON TO DAYCARE... SHE STOPPED AT A CONVENIENT STORE AFTER DROPPING HIM OFF AND TURNED THE VAN OFF. WHEN SHE CAME BACK OUT AND TRIED TO CRANK IT , THE VAN DID NOTHING... THE INTERIOR LIGHTS WERE ON AND SO WAS THE RADIO.. THOUGHT IT WAS THE BATTERY BUT COME TO FIND OUT THE DEALERSHIP THAT WE BOUGHT IT FROM SAID IT WAS THE POWER MODULE AND THAT IT WAS AROUND FIVE TO EIGHT HUNDRED DOLLARS TO FIX.. WE HAVE ONLY HAD THE VAN FO…

Look up ODI 10408709 at NHTSA ↗

39362.0%
ODI 10499593 · 5,000 mi

MY HUSBAND AND I PURCHASED A 2012 CHRYSLER TOWN & COUNTRY TOURING VAN ON 8/4/2012 AT YOUR DEALERSHIP. VIN [XXX]. THIS IS OUR 6TH OR 7TH CHRYSLER/DODGE VAN. ON FEBRUARY 7, 2013 AS I WAS APPROACHING THE CVS DRUG STORE SIDE PARKING LOT IN PLYMOUTH WITH MY RIGHT FOOT ON THE BRAKE THE VAN SUDDENLY ACCELERATED AND WENT OVER THE SIDEWALK AND CONTACTED THE BUILDING. THE RESULT WAS SUBSTANTIAL DAMAGE TO THE FRONT END OF THE CAR, $5734.90 AND SOME CRACKED RIBS, BRUISED BREAST BONE AND WHIP LASH LIKE INJURY TO MY NECK. I WAS TAKEN TO THE EMERGENCY RO…

Look up ODI 10499593 at NHTSA ↗

39057.3%
ODI 10502818 · 2,000 mi

HVAC IS THREE ZONE AUTOMATIC CONTROL INTERMITTENTLY ALL VENTS ON DRIVER'S SIDE ONLY STARTS BLOWING IN COLD OUTSIDE AIR FIRST NOTICED WHEN DRIVING ON PENNSYLVANIA TURNPIKE IN 0 DEGREE WEATHER LEGS NUMB WITH BURNING, STINGING CHILL GLASS FOGS AND DOESN'T CLEAR WITH COLD OUTSIDE AIR BLOWING TOOK TO DEALER 4 TIMES FOR REPAIR AND WAS TOLD THEY COULD NOT FIX AND IT WAS CHRYSLER'S PROBLEM CHRYSLER'S FIELD REPRESENTATIVE TOLD ME CHRYSLER WAS AWARE OF PROBLEM AND IS WORKING ON IT BUT THERE IS CURRENTLY NO FIX (3/14/2013) HE IS REFERRING ME TO CHRY…

Look up ODI 10502818 at NHTSA ↗

21433.6%
ODI 10576289 · 2,000 mi

I RENTED A TOWN AND COUNTRY FROM ENTERPRISE. DROVE 2,000 MILES FROM PA TO FL. ON THE WAY BACK WHILE DRIVING ON THE HIGHWAY THE IGNITION GOT DISCONNECTED BRIEFLY AND CAME BACK AFTER 1-2 SECONDS. AT THAT TIME I DIDN'T REALIZE HOW DANGEROUS IT COULD BE (WE HAD NO ACCIDENT NOR INJURY AT ALL) BUT NOW I SEE THAT THIS COULD BE LINKED TO THE GM IGNITION RECALL (DOES THIS VEHICLE HAVE THE SAME IGNITION SUPPLIER AS GM?). PLEASE INVESTIGATE THE CASE AS THIS MAY INDICATE THAT THE IGNITION RECALL SHOULD ALSO INCLUDE SOME CHRYSLER VEHICLES AS WELL. *TR

Look up ODI 10576289 at NHTSA ↗

6115.9%
ODI 10661098 · 1,270 mi

ON NOVEMBER 25 AT 4:30PM, I WAS DRIVING ON ROUTE 80 GOING WESTBOUND APPROACHING EXITS 27 A AND B IN NORTHERN NEW JERSEY. I WAS PLANNING TO USE EXIT 26 AND GENTLY ACCELERATED MY TOWN AND COUNTRY VAN IN ORDER TO PASS A VEHICLE TO MY RIGHT AND TRANSITION TO THE RIGHT LANE IN ORDER TO EXIT. AFTER PASSING THE VEHICLE, I REMOVED MY FOOT FROM THE GAS PEDAL AND MY CAR UNEXPECTEDLY CONTINUED TO ACCELERATE. I IMMEDIATELY APPLIED THE BRAKE SOMEWHAT FORCEFULLY IN ORDER TO STOP THE ACCELERATION. UPON REMOVING MY FOOT FROM THE BRAKE, THE CAR AGAIN ACCELE…

Look up ODI 10661098 at NHTSA ↗

10720.3%
ODI 10933787 · 13,000 mi

VEHICLE HAS HAD REPEATED ISSUES WITH ACCELERATION AND SHIFTING GEARS SINCE PURCHASE. VEHICLE WILL NOT ACCELERATE OVER 40 MPH WHILE DRIVING AND RPMS REDLINE. IT HAS BEEN IN FOR REPAIR FOR OVER 40 DAYS SINCE MARCH 2016 AND IS CURRENTLY AT DEALERSHIP. MOST RECENTLY THE VEHICLE LOST ALL POWER, INCLUDING ABILITY TO STEER AND BRAKE PROPERLY, AFTER BEING IN REVERSE BACKING OUT OF MY DRIVEWAY. DURING THE LAST TWO INCIDENTS, NO WARNING LIGHTS HAVE ILLUMINATED, NOR HAVE THERE BEEN ANY FAULT CODES FOUND IN THE VEHICLE'S SYSTEM. THE VAN IS EXTREMELY UN…

Look up ODI 10933787 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Air Bags
137.8%
ODI 10094229

WHILE DRIVING AT ANY SPEED, THE CONSUMER ADJUSTED THE SEAT AND THE SRS LIGHT APPEARED ON THE DASHBOARD. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB

Look up ODI 10094229 at NHTSA ↗

8910.4%
ODI 10075293 · 800 mi

PURCHASED 2005 CHRYSLER TOWN AND COUNTRY MINI VAN..WITH LESS THEN 800 MILES AIRBAG LITE KEPT COMING ON OFF AND ON.SOMETIME STAYING ON FOR LONG PERIODS OF TIME..TOOK TO DEALER AND DEALER STATED A CLOCK SPRING IN STEERING WHEEL WAS BAD,THEY SAID PARTS WERE ON ORDER AND VAN WAS OK TO DRIVE,, I SAID WILL AIRBAGS WORK IF I AM IN AN ACCIDENT,, DEALER SAID PROB NOT,,AFTER A LITTLE ARGUING I GOT A LOANER CAR, VEHICLE IS STILL AT THE DEALER. *AK

Look up ODI 10075293 at NHTSA ↗

5011.6%
ODI 10199839 · 18,000 mi

TL*THE CONTACT OWNS A 2006 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 15 MPH, ANOTHER VEHICLE DRIVING 40 MPH CRASHED HEAD ON WITH THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. SMOKE ROSE FROM THE ENGINE AND ALL FIVE PASSENGERS WERE INJURED. THE FRONT SEAT PASSENGER SUFFERED BRUISES TO HER LEGS, CHEST, AND WAIST ALONG WITH A SPRAINED LEFT ANKLE. THE DRIVER SUSTAINED NECK AND KNEE INJURIES. THE THREE PASSENGERS SEATED IN THE REAR SUSTAINED BRUISES TO THEIR CHESTS FROM THE SEAT BELTS. THE VEHICLE WAS DESTROYED. THE MECHANIC STATED TH…

Look up ODI 10199839 at NHTSA ↗

146.4%
ODI 10343649 · 53,091 mi

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT STARTED THE IGNITION, THE AIR BAG WARNING LIGHT INDICATOR ILLUMINATED. THE WARNING LIGHT REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED WHENEVER STARTING THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS WAITING UPON A RESPONSE FROM THE AUTHORIZED DEALER REGARDING THE CAUSE OF FAILURE AT THE TIME OF THE COMPLAINT FILING. THE FAILURE MILEAGE WAS 53,091.

Look up ODI 10343649 at NHTSA ↗

37019.1%
ODI 10344287 · 77,000 mi

WHILE DRIVING DOWN THE STREET THE AIRBAG ON MY 2008 CHRYSLER TOWN AND COUNTRY MINIVAN DEPLOYED. THERE WERE THREE OCCUPANTS IN THE VEHICLE. MY ARM WAS BRUISED AND CUT DURING THE ACCIDENT. MY DAUGHTER HAD HER HEAD SHOVED THROUGH THE PASSENGER SIDE WINDOW BY HER AIRBAG. MY GRANDSON WAS COUGHING AND CHOKING ON THE POWDER FROM THE AIRBAG. UNABLE TO SEE, I MANAGED TO SLOW THE VEHICLE TO A STOP WITHOUT CAUSING ANY FURTHER DAMAGE TO MY VEHICLE OR ANY OTHERS. THE POLICE AND INSURANCE ADJUSTERS LOOKED AT THE VEHICLE AND COULD FIND NO PHYSICAL REASON…

Look up ODI 10344287 at NHTSA ↗

18726.4%
ODI 10373469 · 9,000 mi

HORN ASSEMBLY CAME COMPLETELY LOOSE FROM THE STEERING WHEEL. NO ACCIDENT. I ASSUME THE DRIVER'S AIR BAG IS CONTAINED WITHIN THIS COMPONENT. DEALERSHIP SAID CAUSE WAS FAULTY PART OR MONDAY ASSEMBLED VEHICLE. *TR

Look up ODI 10373469 at NHTSA ↗

26817.2%
ODI 10414288 · 28,000 mi

ON JULY 5TH, 2011 THE ABOVE MENTIONED CHRYSLER VAN LEFT THE HIGHWAY AT A SPEED OF APPROXIMATELY 65 MILES AN HOUR AND ENTERED A DRAINAGE BASIN. THE VEHICLE CAME TO AN ABRUPT STOP WHEN THE FRONT OF THE VEHICLE CAME INTO CONTACT WITH AN EARTH "BERM" THAT ACTED AS A WALL FOR THE DRAINAGE BASIN. THE ENTIRE FRONT OF THE VEHICLE WAS DAMAGED TO A POINT THAT IT WAS CONSIDERED TO BE A TOTAL LOSS BY THE INSURANCE COMPANY. THE RADIATOR WAS PUSHED BACK INTO THE ENGINE COMPARTMENT AND THE FRONT BUMPER WAS PULLED COMPLETELY UNDER THE VEHICLE. TWO TIRES WERE F…

Look up ODI 10414288 at NHTSA ↗

243.1%
ODI 10464668 · 13,000 mi

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED AT 45 MPH AND PUSHED INTO A PRECEDING VEHICLE. THE AIR BAG LIGHT INDICATED THAT THE AIR BAGS DEPLOYED, BUT THEY DID NOT. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BUT THE VEHICLE WAS NOT INSPECTED FOR THE AIR BAG FAILURE. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SEAT BELT FAILED DURING THE CRASH, ALLOWING THE CHILD SEAT THAT WAS BEING RESTRAINED TO DETACH FROM THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE CUR…

Look up ODI 10464668 at NHTSA ↗

182.8%
ODI 10499586 · 9,279 mi

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE FAILURE WAS COULD NOT BE DIAGNOSED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR THE SAME FAILURE BUT THE DEALER COULD NEVER DETERMINE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 9,279. UPDATED 5/17/13 *CN THE CONSUMER STATED THE VEHICLE WAS TAKEN TO 3 D…

Look up ODI 10499586 at NHTSA ↗

507.3%
ODI 10534671 · 10,000 mi

RENTED A MINIVAN FROM AVIS AT SLC AIRPORT LATE JULY 2013. ON THE HIGHWAY IMMEDIATELY AFTER LEAVING THE AIRPORT MY KNEE BUMPED THE MASS OF KEYRING OBJECTS AND TURNED THE ENGINE OFF AS I WAS JUST GETTING UP TO 60MPH. I NOTICED THE VEHICLE SLOWING DOWN AND DETERMINED I HAD ACCIDENTALLY SHUT IT DOWN. IT WOULD NOT START. I SHIFTED TO NEUTRAL AND RESTARTED THE ENGINE, SHIFTED BACK TO DRIVE. ONLY ONE OF THE 5 PASSENGERS EVEN NOTICED THE SLOWDOWN. UNDER DIFFERENT CIRCUMSTANCES THIS COULD HAVE RESULTED IN AN ACCIDENT. IF IT IS THE PRACTICE OF RENTAL …

Look up ODI 10534671 at NHTSA ↗

7611.9%
ODI 10614877 · 2,995 mi

SUBJECT VEHICLE (2014 CHRYSLER TOWN AND COUNTRY VAN, VEHICLE 2) WAS INVOLVED IN COLLISION ACCIDENT WITH 2005 FORD MUSTANG (VEHICLE 1). VEHICLE 1 PULLED OUT FROM A STOP SIGN TO TURN LEFT ONTO 4 LANE THOROUGHFARE WITH A LARGE TRUCK TURNING RIGHT ONTO STREET WHERE VEHICLE 1 WAS STOPPED. VEHICLE 1 DRIVER'S VIEW OF TRAFFIC WAS HINDERED BY TURNING TRUCK. VEHICLE 2 WAS IN THE INSIDE LANE PASSING THE TRUCK. VEHICLE 2'S RIGHT FRONT CORNER COLLIDED WITH LEFT FRONT CORNER OF VEHICLE 1 AT FULL VEHICLE SPEED SINCE DRIVER OF VEHICLE 1 DID NOT SEE VEHICLE 2 P…

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3910.2%
ODI 10785921

AIR BAGS WENT OFF DURING A ACCIDENT AND WE RECEIVED CUTS ON MY LEGS AND ALSO MY WIFE'S LEGS

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163.0%
ODI 11045119

TAKATA RECALL I TYPED MY VALID VIN NUMBER JUST AS DIRECTED ON THIS SITE TO SEE IF IT WAS SUBJECT TO RECALL. HOWEVER, I GOT A MESSAGE THAT THE VIN NUMBER WAS NOT VALID. IT IS VALID!!! I ALSO TRIED CHECKING MY VIN NUMBER ON AIRBAGRECALL.COM, BUT IT WASN'T FOUND THERE EITHER. I CAREFULLY COPIED MY VIN DIRECTLY FROM MY STATE OF INDIANA TITLE AND ENTERED IT SEVERAL TIMES ON EACH SITE TO NO AVAIL.

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0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Engine
95.4%
ODI 10473016 · 69,889 mi

ABOUT 3 MIN AFTER FILLING UP VEHICLE STALLED AFTER PULLING OUT OF STATION. POWER STEERING FAILED AND COULD NOT MOVE OUT OF LANE. TOOK A COUPLE OF TRIES TO RESTART AND MOVE TO SAFETY. SECOND TIME THIS PROBLEM HAS HAPPENED. THIS WILL CAUSE AN ACCIDENT!!! *TR

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414.8%
ODI 10451087 · 62,000 mi

VEHICLE WAS TRAVELING AT FREEWAY SPEED WHEN ENGINE SPUTTERED, ALL WARNING LIGHTS LIT UP ON THE DASH AND THE VEHICLE IMMEDIATELY LOST ALL POWER/FUNCTION. *TR *JS

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163.7%
ODI 10608545 · 55,000 mi

DRIVING ON ROAD AT 50 MPH. THE ENGINE JUST JUST OFF. DROVE OFF THE ROAD INTO WOODS LUCKILY NO ACCIDENT. THE CAR THEN STARTED BACK UP RIGHT AWAY. I HAD TO REVERSE INTO ON COMING TRAFFIC. I HAD 3 YOUNG KIDS IN CAR AT THE TIME AS WELL. PUT ME IN A SCARY SITUATION. HAD WORK DONE ON IGNITION SYSTEM, TUNE UP, BELT CHANGES AND A FEW VALVE SENSORS REPLACED. HAD THIS ISSUE OCCUR BEFORE WITH MY WIFE. *JS

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2712.3%
ODI 10587212 · 70,000 mi

AFTER FILLING UP THE FUEL TANK AND DRIVING MAYBE ONE BLOCK THE ENGINE STALLED. THIS HAPPENS NOW AFTER EVERY FILLUP. IT IS EXACTLY THE SAME SYMPTOMS AS IN NHTSA ACTION NUMBER : PE13016 FOR OTHER CHRYSLER PRODUCTS OF THE PREVIOUS YEAR. A SEARCH IN GOOGLE CAME UP WITH MANY, MANY PEOPLE WITH MANY DIFFERENT CARS EXPERIENCING THE SAME THING. IF YOU PULL OUT OF THE GAS STATION DIRECTLY ONTO A HIGHWAY AND STALL WHILE TRYING TO MERGE INTO HIGH SPEED TRAFFIC, THE RESULTS COULD BE DISASTROUS (B'AH). *TR

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20410.5%
ODI 10461407 · 41,763 mi

REOCCURING EXCESSIVE OIL CONSUMPTION. HAD 4 OIL CONSUMPTIONS TEST DONE. TEST ON 6/8/12 FAILED. BURNED 3 QUARTS OF OIL IN 2589 MILES. FILED LEMON LAW IN FEB 2012 FOR EXCESSIVE OIL CONSUMPTION AND OTHER ISSUES THAT HAVE BEEN REPAIRED MORE THAN 3X. CHRYSLER HAS DENIED THE LAWSUIT. SEEKING FURTHER ACTIONS AGAINST CHRYSLER AT THIS TIME. VAN IS CURRENTLY AT DEALERSHIP UNDERGOING OIL COMPRESSION AND LEAK DOWN TEST AS ADVISED BY CHRYSLER. DEALERSHIP IS NOT RETURNING PHONE CALLS AND WILL NOT TELL ME RESULTS OF TEST. DEALERSHIP STATES THEY ARE WAITING FO…

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9613.6%
ODI 10462789 · 15,000 mi

AFTER SUSTAINED HIGHWAY SPEEDS, OUR VAN STALLED UPON EXITING THE HIGHWAY AND COMING TO A COMPLETE STOP AT THE FIRST TRAFFIC LIGHT. THE STEERING WHEEL AND BRAKE PEDAL WOULD SHAKE VERY HARD IMMEDIATELY PRIOR TO STALLING. THE TACHOMETER WOULD ALSO DIP BELOW 750 RPM IMMEDIATELY BEFORE ENGINE STALLING. THIS SAME THING HAPPENED AT LEAST 10 TIMES BEFORE WE FINALLY TOOK IT BACK TO THE DEALERSHIP. THEY COULD NOT FIND ANYTHING WRONG WITH THE VAN AND SAID THAT THEY SIMPLY UPDATED THE ENGINE COMPUTER SOFTWARE. THE PROBLEM CONTINUED AND BECAME QUITE PR…

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30219.4%
ODI 10464131 · 50,000 mi

ON 3 OCCASIONS, WHEN I TURN OFF THE IGNITION AND REMOVE THE KEY FROM MY 2010 CHRYSLER TOWN AND COUNTRY, THE CAR CONTINUES TO RUN AS IF THE KEY WAS STILL IN THE CAR. IT TAKES OVER AN HOUR OF FIDDLING WITH REINSERTING THE KEY TO GET IT TO ACTUALLY TURN OFF. THIS IS DANGEROUS BECAUSE I CANNOT PARK AND LEAVE MY CAR WHILE IT IS STILL RUNNING WITHOUT A KEY EVEN IN THE IGNITION. SOMEONE COULD GET INSIDE AND DRIVE AWAY WITHOUT NEEDING A KEY....NOT TO MENTION CARBON MONOXIDE POISONING IN A GARAGE. I HAVE BROUGHT THE CAR TO THE DEALER TWICE FOR THE…

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10713.8%
ODI 10479218 · 26,424 mi

I WAS CLEANING MY WINDSHIELD ON THE VAN WHEN THE ENGINE SUDDENLY STARTED (WITHIN THE CLOSED GARAGE). APPARENTLY THE AUTOMATIC-START FUNCTION WAS TRIGGERED WHEN THE KEY-FOB REMOTE IN MY PANTS POCKET WAS INADVERTENTLY ACTIVATED WHEN I LEANED AGAINST THE CAR. THIS IS VERY SCARY! IF I HAD BEEN LEANING AGAINST SOMETHING INSIDE THE HOUSE, WOULD MY CAR HAVE BEEN RUNNING ALL NIGHT IN A CLOSED GARAGE ATTACHED TO MY HOUSE?. I HAVE OFTEN ACCIDENTALLY TRIGGERED OTHER FUNCTIONS (SUCH AS DOOR OPENING, DOOR LOCK, ETC.) WHEN WORKING AROUND THE HOUSE, BUT AUTOM…

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10015.8%
ODI 10569161 · 24,900 mi

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE APPROACHING A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE PCM NEEDED TO BE RE FLASHED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,900 AND THE CURRENT MILEAGE WAS 25,072.

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10815.9%
ODI 10522382 · 25 mi

TOOK DELIVERY OF A BRAND NEW 2013 CHRYSLER TOWN AND COUNTRY TOURING VAN WITH 4 MILES ON IT ON THURSDAY, JUNE 20, 2013. DROVE IT HOME APPROXIMATELY 10 MILES. TOOK IT OUT FOR THE FIRST RIDE ON SATURDAY JUNE 22, 2013 AND WHILE DRIVING, ENGINE FAILED WITHOUT WARNING AND I LOST ALL POWER TO VEHICLE. STARTED IT BACK UP AND VEHICLE DID THIS AGAIN. CONTINUED TO START UP AND SHUT DOWN WITHOUT WARNING ABOUT FOUR TIMES. CALLED ROAD SIDE ASSISTANCE AND CAR WAS TOWED BACK TO DEALERSHIP. SERVICE DEPARTMENT CAN NOT DUPLICATE THE PROBLEM. CORPORATE OFFI…

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15123.7%
ODI 10577564 · 8,300 mi

WAS DRIVING ON HIGHWAY. MY KNEE TOUCHED THE KEY RING. VEHICLES ENGINE SHUT OFF. BRAKES LOST POWER. HAD A VERY DIFFICULT TIME STEERING AND GETTING VEHICLE STOPPED ON HIGHWAY. HAD TO GET IT IN PARK TO RESTART CAR. *TR

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6316.4%
ODI 10661098 · 1,270 mi

ON NOVEMBER 25 AT 4:30PM, I WAS DRIVING ON ROUTE 80 GOING WESTBOUND APPROACHING EXITS 27 A AND B IN NORTHERN NEW JERSEY. I WAS PLANNING TO USE EXIT 26 AND GENTLY ACCELERATED MY TOWN AND COUNTRY VAN IN ORDER TO PASS A VEHICLE TO MY RIGHT AND TRANSITION TO THE RIGHT LANE IN ORDER TO EXIT. AFTER PASSING THE VEHICLE, I REMOVED MY FOOT FROM THE GAS PEDAL AND MY CAR UNEXPECTEDLY CONTINUED TO ACCELERATE. I IMMEDIATELY APPLIED THE BRAKE SOMEWHAT FORCEFULLY IN ORDER TO STOP THE ACCELERATION. UPON REMOVING MY FOOT FROM THE BRAKE, THE CAR AGAIN ACCELE…

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6913.1%
ODI 10905696 · 24,500 mi

OPERATING VEHICLE AT 65MPH ON I-81 ENGINE SUDDENLY SHUT OFF. VEHICLE WAS IN AUXILIARY MODE. DIGITAL DRIVER DISPLAY WENT BLANK SHOWED ONLY DIRECTION AND TEMPERATURE. POWER STEERING GONE. I CHANGED TO RIGHT LANE, PULLED ONTO SHOULDER AND PLACED CAR IN PARK. I SUCCESSFULLY RESTARTED THE ENGINE. RENTAL VEHICLE ONLY ITEMS ON KEYCHAIN WERE 2 VEHICLE FOBS. DID NOT HIT KEY WITH KNEE. TANK WAS 7/8 FULL OF GAS. ON FAIRLY LEVEL STRETCH OF ROADWAY. NO ENGINE WARNING LIGHTS DISPLAYED. NO OIL OR TEMPERATURE WARNINGS. I HAD DRIVEN FROM LITTLE ROCK, AR TO NOR…

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0Unavailable

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0Unavailable

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Unknown Or Other
21.2%
ODI 10083735

MECHANICAL PROBLEMS INVOLVING 2004 CHRYSLER TOWN AND COUNTRY.*MR THE VEHICLES MALFUNCTION INDICATOR LAMP ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER AND RETURNED THE NEXT DAY. AFTER DRIVING THE VEHICLE 10 MILES THE LIGHT ILLUMINATED AGAIN. THE VEHICLE WAS RETURNED TO THE DEALER TWICE AFTER THE INITIAL VISIT FOR THE SAME PROBLEM. THE VEHICLE ALSO BEGAN TO MALFUNCTION IN OTHER WAYS. THE SPEEDOMETER WOULD INDICATOR THE INCORRECT SPEED. THE ENGINE MADE NOISE WHEN THE GEAR SHIFT WAS MOVED. THE ENGINE VIBRATED WHEN ACCELERA…

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101.2%
ODI 10130305 · 3,000 mi

DT: CONTACT PURCHASED A 2005 CHRYSLER TOWN AND COUNTRY MANUFACTURED BY DAIMLER/CHRYSLER CORPORATION. ON JULY 5, VEHICLE HAD A FLAT TIRE, AND HAD TO USE THE SPARE TIRE. WHEN THE SERVICE DEALER REPLACED THE TIRE AND PUT THE SPARE BACK INTO PLACE IT CAME OFF WHILE THE CONSUMER WAS DRIVING ON JULY 26, 2005. THE SPARE TIRE WAS LOCATED UNDERNEATH THE PASSENGER SIDE AND DRIVER SIDE SEAT. THE SERVICE MANAGER OF THE DEALERSHIP WAS MADE AWARE OF THIS CONCERN. CONSUMER HAS NOT CONTACTED THE MANUFACTURER. *AK *NM

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112.6%
ODI 10241016 · 9,300 mi

TL*THE CONTACT OWNS A 2006 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SEATS DO NOT HAVE THE LATCH MECHANISM. ALL OF THE SEATS HAVE SEAT BELTS WITH EMERGENCY LOCKING SYSTEMS. SHE WAS INFORMED BY AN INSPECTOR AT THE FIRE STATION THAT SHE SHOULD NOT PLACE A BOOSTER SEAT ANYWHERE IN THE VEHICLE. THE CURRENT MILEAGE WAS 9,500 AND FAILURE MILEAGE WAS 9,300. UPDATED 11/24/08 *CN THE CONSUMER STATED THE CHILD IS ONLY SAFE IN THE VEHICLE WHEN SITTING UPRIGHT. THERE WAS NOTHING TO PROTECT THE CHILD FROM LEANING FORWARD. UPDATED 11/26/0…

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83.7%
ODI 10218822

2007 TOWN & COUNTRY WITH 9,000 MILES DRIVING ON INTERSTATE 76 IN PHILADELPHIA EXITING AN OFF RAMP AT CONSHOHOCKEN. VAN BEGAN SHAKING THEN IT WAS A SOUND LIKE A POP VAN BECAME UNCONTROLLABLE, NOT ABLE TO STEER OR SHIFT ANY GEARS. DRIVER UNABLE TO TURN WHEEL CAUSING THE VAN TO GO INTO THE OFF RAMP. THERE IS LITTLE DAMAGE TO THE BODY OF THE VAN BUT DRIVER WAS TOLD BY A WORKER FOR THE PA DEPT OF TRANSPORTATION AS WELL AS AN AUTOBODY SHOP & TOW TRUCK DRIVER THAT THE ENGINE MOUNT HAD BROKE CAUSING THE LOSS OF CONTROL OF THE VAN. THE ENGINE MOUNT IS…

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904.6%
ODI 10233107

I WROTE A FEW WEEKS AGO ABOUT THE DOORS ON MY 2008 TOWN & COUNTRY THAT THE OPENED ON THERE OWN AND THEN WOULD NOT ALWAYS RESPOND TO THE REMOTE. CHRYSLER HAS UPDATED THE COMPUTER IN MY VAN. RECENTLY I HAD MORE PROBLEMS OF THE DOORS NOT RESPONDING SO THE VAN WENT BACK TO THE DEALERSHIP FOR THAT AND A NEW RADIO WITH WIRING FROM THE RADIO TO THE ANTENNA, HAD TO HAVE THE SEATS ON THE MIDDLE ROW REUPHOLSTERED AND BECAUSE OF HEAT COMING OUT FROM UNDER THE DASHBOARD. WHICH IS THE OTHER REASON I AM WRITING. THEY CAN NOT FIND THE PROBLEM AND IT IS NO…

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304.2%
ODI 10372949 · 44,600 mi

WE'VE BEEN HAVING CONTINUOUS PROBLEM WITH OUR TIRES, CONSTANTLY LOSING PRESSURE. WE THOUGHT IT WAS A TIRE ISSUE, HOWEVER EVERY TIME I HAD THE TIRES CHECK THEY COULD NOT FIND ANYTHING WRONG. AGAIN, WE WERE LOSING PRESSURE IN A TIRE, I WENT TO FILL THE TIRE AND THE ALUMINUM VALVE STEM BROKE IN TWO. FORTUNATELY, WE WERE NOT MOVING WHEN THE STEM CAME APART. WHEN I WENT TO A QUICK OIL CHANGE I WAS INFORMED THAT THEIR COMPANY POLICY IS NOT TO TOUCH THE ALUMINUM VALVE STEMS BECAUSE SO MANY HAD COME APART IN THEIR EMPLOYEES HANDS.

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966.2%
ODI 10395629 · 17,823 mi

PURCHASED A USED 2010 CHRYSLER TOWN & COUNTRY MARCH 19,2011..ON THE SECOND DAY MARCH 20, 2011 WITH 17823 MILES THE CAR SHUT OFF WHILE DRIVING. AT THAT TIME WASN'T SURE WHAT WAS HAPPENING. IT OCCURRED 2 MORE TIMES IN THE NEXT WEEK. STILL UNSURE WHAT WAS HAPPENING. THEN ON APRIL 5 IT OCCURRED AGAIN WHILE MAKING A RIGHT HAND TURN. WE THEN REALIZED IT WAS ACTUALLY SHUTTING OFF IN DRIVE. WHEN IT HAPPENS EVERYTHING SHUTS OFF (LOSING POWER STEERING ETC) MAKING IT VERY DIFFICULT TO PULL OVER AND RESTART VEHICLE. WE TOOK IT TO THE DEALER THE NEXT D…

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587.5%
ODI 10606590 · 66,000 mi

I WENT TO HAVE MY RECALL FIXED. IF THEY DID THE RECALL I WOULD NO LONGER BE ABLE TO USE REAR QUARTER VENT WINDOWS. I USE THEM ALL THE TIME. THIS IS NOT A FIX. THIS JUST COVERS YOUR BUTT. I WANT IT FIXED. *TR

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589.1%
ODI 10578714 · 3,393 mi

THE REAR DRIVER SLIDING DOOR OPENS AND SHUTS WITH LOUD CLICKING NOISE, TRIES TO SHUT ON PASSENGERS AS THEY ENTER, MY CHILD RIDES IN THE SEAT AND THE DOOR DIDNT SHUT ALL THE WAY AS I DROVE DOWN THE ROAD NOT REALIZING THIS UNTIL I STOPPED AND NOTICED DOOR WAS NOT SHUT ALL THE WAY, HAD SMALL GAP IN THE DOOR WAY, NO ALARMS OR ANYTHING WENT OFF TELLING ME THE DOOR WAS STILL OPEN, THIS PUT MY CHILDS LIFE IN DANGER, HAD THE VEHICLE TO DEALER SEVERAL TIMES WHERE IT WAS PURCHASED AND THEY CANT FIND WHERE PROBLEM IS COMING FROM.

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619.0%
ODI 10670408 · 13,000 mi

VEHICLE WAS PARKED IN DRIVEWAY, WAS IN "PARK" GEAR AND HAD BEEN RUNNING FOR APPROXIMATELY 20 MINUTES. VEHICLE WAS TURNED OFF AND KEYS WERE REMOVED FROM IGNITION WHEN VEHICLE SUDDENLY STARTED TO ROLL BACKWARDS. REPORTEDLY, VEHICLE WAS RESTARTED AND BRAKING WAS ATTEMPTED BUT VEHICLE WOULD NOT STOP. VEHICLE ROLLED INTO TREE/FENCE AND DAMAGED PASSENGER DOOR, THAT HAD BEEN LEFT OPEN IN THE HASTE OF THE INCIDENT, AND THE REAR BUMPER. DAMAGE ESTIMATES AT 4K.

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8914.0%
ODI 10605863 · 5,500 mi

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE WAS MAKING A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THE NOISE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,500.

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4211.0%
ODI 10871725 · 8,000 mi

NOISE COMING FROM ENGINE EVERY TIME I GO OVER 55 SPEED, ALSO NOISE FROM WINDSHIELD AS IF THERE IS AIR COMING INTO THE CAR. NOISE FROM SPEAKERS AS THE CAR SPEEDS

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11020.9%
ODI 10946550 · 27,500 mi

"TAKATA RECALL"... I BOUGHT 2016 CHRYSLER TOWN & COUNTRY TOURING COUPLE OF MONTHS BACK & IT'S HAVE 27,500 MILES ON IT. SINCE I START DRIVING THIS CAR IT'S HAVING AN ISSUE WITH SHIFTING THE GEARS. THE RPM GOES UP TO 4000 TO 5000 RPM & THEN IT'S START SHIFTING THE GEARS ALSO WHEN I DRIVE THE CAR ON HIGHWAY AND PUT CAR ON CRUISE CONTROL THE RPM STAYS NEAR BY 3000 TO 4000RPM. WHEN I PRESS THE ACCELERATOR IT'S NEVER TAKE QUICK PICK IT'S ALWAYS TAKE LONG TIME FOR PICK THE SPEED AND THE ENGINE OR TRANSMISSION MAKE SOME HEAVY NOISE. I TOOK THE CAR AT …

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0Unavailable

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Steering
127.2%
ODI 10129227

DT: THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATES THERE IS A STEERING PROBLEM . ALL THE DEALERSHIP THAT HE HAS TAKEN VEHICLE TO HAVE REPLACED THE RACK AND PINION. ONE OF THE DEALERSHIP REPLACED THE PUMP, RACK, PINION, AND THE HOSES. BUT PROBLEM RECURRED. THE STEERING VIBRATES THE ENTIRE CAR WHEN TURNING. CHRYSLER TRIED TO REPAIR THE CAR FOUR TIMES. THE FIRST TIME DEALER SAID IT WAS NORMAL,. SECOND TIME THEY SAID IT WAS NOT NORMAL, AND THEY REPLACED THE RACK AND PINION. CHRYSLER TOLD CONTACT TO PUT A 2005 RACK AN…

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8710.2%
ODI 10152826 · 11,700 mi

COMPLETE FAILURE OF VEHICLE SAFETY SYSTEMS WHILE VEHICLE IN MOTION TIME: ABOUT 3:45 PM PLACE: LONG MEADOW ELEMENTARY SCHOOL IN ROCHESTER HILLS, MI 48309 VEHICLE: 2005 TOWN & COUNTRY - [XXX] MILEAGE 11,700 1. AFTER ARRIVING IN THE SCHOOL PARKING LOT, MY WIFE SLOWED DOWN TO TAKE A TURN TO PARK IN A SPOT. 2. THE VEHICLE COMPLETELY STALLED AND STOPPED. 3. SHE TURNED OFF THE IGNITION AND THEN RESTARTED THE ENGINE. THE ENGINE STARTED. 4. SHE TRIED TO TURN AND PARK AT THE SAME SPOT ON LEFT SIDE. THE STEERING DID NOT RESPOND AND VEHICLE KE…

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10424.1%
ODI 10207968 · 18,200 mi

TL*THE CONTACT OWNS A 2006 CHRYSLER TOWN AND COUNTRY. WHILE TURNING OR MERGING TO THE RIGHT, THE STEERING FREEZES. ON OCTOBER 29, 2007, THE CONTACT WAS NEARLY STRUCK HEAD ON BY ONCOMING TRAFFIC WHEN THE STEERING WHEEL FROZE IN PLACE. THE FAILURE USUALLY OCCURS AT INTERSECTIONS WHERE WATER DRAINS OFF THE ROAD OR WHEN DRIVING OVER A POT HOLE; HOWEVER, IT ALWAYS OCCURS WHEN STEERING TO THE RIGHT. THE DEALER STATED THAT IT WAS A DESIGN FLAW. THE CONTACT IS FILING A LAW SUIT UNDER THE LEMON LAW. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE …

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177.8%
ODI 10263741 · 37,000 mi

TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN & COUNTRY. WHENEVER THE DRIVER ATTEMPTED TO ENGAGE THE BRAKES AT 15 MPH, A VERY LOUD GRINDING NOISE WAS HEARD FROM UNDERNEATH THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE RACK AND PINION STEERING WAS LEAKING AND NEEDED TO BE REPLACED. SHE WAS ALSO INFORMED THAT A NEW WATER PUMP WAS NEEDED BECAUSE OF HOW THE VEHICLE WAS CONSTRUCTED. WHILE THE VEHICLE WAS AT THE REPAIR SHOP, THE CONTACT FOUND NUMEROUS COMPLAINTS ONLINE FOR THE IDENTICAL FAILURE ON THE SAME MAKE AND MODEL VE…

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944.8%
ODI 10226654

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. WHILE DRIVING AT ANY SPEED, THE VEHICLE TENDS TO PULL TO THE RIGHT. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER, BUT THE FAILURE STILL OCCURS. UPDATED 06/17/08. *LJ

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365.1%
ODI 10315282 · 7,000 mi

THE ARE ARE MANY ISSUES THAT I HAVE FACED WITH MY 2009 CHRYSLER TOWN AND COUNTRY TOURING (25TH ANNIV. EDITION). FIRST ARE THE BRAKES WHICH MAKE THIS METAL ON METAL SOUND AFTER 6,000 MILES; THE TRANSMISSION IS ALWAYS SLIPPING AND YOU CAN FEEL IT BIG TIME WHILE DRIVING, WHETHER ITS DOWN SHIFTING OR SHIFTING UP. THE STEERING MAKES WAY TOO MUCH NOISE. DEALER HAS SAID NOTHING IS WRONG WITH TRANSMISSION, BUT YOU CAN DEFINITELY FEEL IT. ONLINE FORUMS PEOPLE HAVE COMPLAINED ABOUT HAVING THE SAME PROBLEM WITH ALL THREE. TAKE A LOOK AT IT! THE TRANSMISSI…

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1288.2%
ODI 10353793 · 16,052 mi

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS THE ALIGNMENT NEEDED TO BE ADJUSTED. THE VEHICLE PULLED TO THE LEFT EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST THREE TIMES FOR TO BE REPAIRED AND THEY COULD NOT DUPLICATE THE PROBLEM. THE MANUFACTURER WAS CALLED AND A REPRESENTATIVE ALSO INSPECTED THE VEHICLE AND FOUND NO PROBLEM WITH THE ALIGNMENT. HE STATED THAT WAS THE WAY THE VEHICLE SHOULD BE DRIVEN. THE FAILURE MILEAGE WAS 16,052.

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212.7%
ODI 10425133 · 3,000 mi

STEERING IS OVERSENSITIVE, VEHICLE OVERSTEERS VERY EASILY. DEALER PERFORMED 3 SOFTWARE UPGRADES, ONE TO EACH OF THESE MODULES: PCM, WIN AND STEERING SENSOR. STEERING IS NOT BETTER. THIS OVERSTEER SEEMS TO BE MORE OF A MECHANICAL DESIGN FLAW, AND FEELS UNSTABLE, LIKE IT IS EASY TO DRIFT INTO OTHER LANES, CAUSING AN ACCIDENT. HARSH RIDE. OUR 2004 T&C WAS MUCH BETTER. THE MORE I DRIVE THE NEW 2011, THE MORE I HATE IT, WANT MY OLD VAN BACK. *TR

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152.4%
ODI 10644316 · 53,500 mi

WHEN I START THE CAR IT WILL RUN FINE AND THEN THE IGNITION SWITCH WILL TURN OFF LEAVING ME WITH STEERING AND BRAKING POWER DEAD. SOMETIMES I WILL TRY TO START THE CAR AND IT WILL NOT START AND THE STARTER WILL JUST KEEP GOING SO THE ONLY WAY I CAN GET THE STARTER TO STOP IS TO PUT IT IN DRIVE. THIS HAS HAPPENED SEVERAL TIMES AND FORTUNATELY I WAS DRIVING AT LOW SPEED OR STOPPED. HAD IT HAPPENED AT HIGHER SPEEDS OR ON THE FREEWAY, IT COULD HAVE RESULTED IN A DEADLY CRASH. I TOOK IT INTO THE DEALER AND THEY SAID IT WAS A DEFECTIVE IGNITION SWITC…

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263.8%
ODI 10510759 · 10,266 mi

AS I WAS BACKING OUT OF A PARKING SPACE, I LOST POWER STEERING AND POWER BRAKES. STEERING WAS VERY STIFF AND BRAKES WERE HARD. IT WAS SIMILAR TO WHEN THE CAR STALLS, BUT THE CAR WAS STILL RUNNING. I PUT THE CAR IN DRIVE AND ATTEMPTED TO PULL FORWARD. STILL NO POWER STEERING OR POWER BRAKES. I PUT THE CAR IN PARK AND NO CHANGE. I TURNED OFF THE VEHICLE, WAITED A MINUTE OR TWO AND THEN RESTARTED IT. CAR WAS FINE THEN. WHEN THIS OCCURRED, NO INDICATORS LIT ON THE DASH. I TOOK THE CAR TO THE DEALER AND THEY WERE UNABLE TO REPLICATE TH…

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223.5%
ODI 10806411 · 4,800 mi

MY 2014 CHRYSLER TOWN AND COUNTRY SHUTS OFF WHILE I AM DRIVING AND THE STEERING LOCKS UP. IT HAS HAPPENED ON 3 DIFFERENT OCCASIONS. AFTER IT HAPPENED THE FIRST TIME, I TOOK IT TO THE DEALER AND THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE AND DIDN'T KNOW WHY IT HAPPENED. IT HAS HAPPENED 2 MORE TIME. IT IS CURRENTLY AT THE DEALER BEING CHECKED AGAIN. EVERY TIME IT HAPPENS I AM DRIVING AND THE CAR IS IN MOTION. THIS IS VERY DANGEROUS AND I AM VERY WORRIED IT IS GOING TO CAUSE ME AND MY CHILDREN TO BE IN AN ACCIDENT. SOMETHING NEEDS TO BE DO…

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133.4%
ODI 10790002 · 13,700 mi

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH DOWNHILL, THE VEHICLE VIOLENTLY SHOOK AND THE STEERING COLUMN VIBRATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,700.

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112.1%
ODI 10970079 · 24,000 mi

WE HAD JUST TURNED INTO OUR SUBDIVISION AND ALL THE LIGHTS IN THE DASH ILLUMINATED, THE WINDSHIELD WIPERS TURNED ON AND THEN WHILE DRIVING DOWN THE ROAD THE ENGINE SHUT OFF. WE WERE TRAVELING AT A LOW SPEED SO WHEN THE VAN CAME TO A STOP WE WERE ABLE TO RESTART IT. THE DEALERSHIP DIDN'T SOUND TO CONCERNED AND ARE GOING TO LOOK AT THE VAN ON THURSDAY. I'M EXTREMELY DISAPPOINTED WITH THEIR RESPONSE AS THIS COULD HAVE EASILY HAPPENED WITH MY KIDS IN THE CAR WHEN IT WAS TRAVELING AT A HIGHER RATE OF SPEED.

Look up ODI 10970079 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Power Train
53.0%
ODI 10511701 · 30,000 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED FROM PARK AND INTO DRIVE, CAUSING THE VEHICLE TO ROLL AWAY AND CRASH INTO A TREE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED HOWEVER, A FAILURE CODE WAS NOT LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 30,000.

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141.6%
ODI 10223576

IT STARTED ACTUALLY QUITE SOME TIME AGO. IT SEEMED THAT EVERY ONCE IN A WHILE I WOULD LOSE MY POWER STEERING. ONCE IT ALMOST CAUSED ME TO RUN OFF THE ROAD AND INTO A CEMENT CURB. LUCKILY, I WAS ABLE TO WORK THE WHEEL AROUND AND AFTER ABOUT FIVE MINUTES OF TRYING TO CONTROL THE VAN, THE POWER STEERING CAME BACK. THERE HAS BEEN A NOISE AT THE FRONT OF THE VEHICLE FOR QUITE SOME TIME AND THEN I NOTICED THE VAN WAS LEAKING SOMETHING. I TOOK IT TO THE DEALER AND THEY SAID THERE WAS A LEAK IN THE STEERING GEAR ASSEMBLY AND THAT IT NEEDED TO BE R…

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81.9%
ODI 10310996 · 16,382 mi

I PURCHASED A 2006 CHRYSLER T/C MINI VAN SINCE I HAVE BOUGHT IT I HAVE HAD NUMEROUS PROBLEMS WITH THE BRAKES THEY EVEN LOCKED UP ON THE HIGHWAY ONCE I TOOK IT TO THE DEALER AND THERE RESPONSE WAS UNABLE TO REPRODUCE PROBLEM HAD FRONT BRAKES REPLACED,CALIPER,DISC ECT .HAD A CROSS BAR THAT HOLDS THE WHEEL BREAK OFF WAS TOLD BY DEALER IT WAS A DESIGN FLAW SINCE I'VE HAD THIS CAR I KEEP TELLING THE DEALER THAT I BELIEVE IT TO HAVE PROBLEMS WITH THE FRONT END INCLUDING THE BRAKES IN JAN 2010 I TOOK MY CAR TO MIDAS TO HAVE THE BRAKES DONE THERE I WAS…

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62.7%
ODI 10202154 · 100 mi

VEHICLE UNABLE TO GO IN REVERSE UP AN INCLINED DRIVEWAY WITHOUT DIFFICULTY AND SHUTTERING IN THE DRIVVETRAIN. CHYRSTLER ENGINEERS AND DEALER SERVICE MANGER TOLD ME THIS IS NORMAL STATE FOR THIS VEHICLE AND I SHOULD GO UP THE DRIVEWAY FASTER AND WITHOUT SLOWING OR SOPPING TO AVOID THE SHUTTER. THIS IS A SAFETY ISSUE WHEN YOU HAVE MANY CHILDREN IN THE NEIGHBORHOOD, YOU HAVE TO GO SLOW UP THE DRIVEWAY TO MAKE SURE YOU DO NOT RUN ANYONE OVER OR HIT AN OBJECT. I AM NOT A TRAINED REVERSE RACE CAR DRIVER. ALL OF THE OTHER VEHICLES I HAVE HAD IN MY DRI…

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462.4%
ODI 10258710 · 20 mi

1. SAFETY DEFECT IN THE WIRELESS IGNITION MODULE (IGNITION) IN 2008 TOWN & COUNTRY (TOURING MODEL). VEHICLE WILL RUN BUT MOST ELECTRICAL COMPONENTS WILL NOT WORK, INCLUDING TURN SIGNALS, WINDOWS, REMOTE MIRRORS, LIGHTS, HORN SEAT, DOOR LOCKS, WINDOW LOCKS, CLOCK, AC RADIO AND WIPERS. THE RESULT OF THE DEFECT INCLUDES INABILITY TO SAFELY OPERATE THE VEHICLE ONCE IN MOTION. DRIVER IS NOT NECESSARILY AWARE OF THE PROBLEM UNTIL THEY GO TO USE THE HORN, LIGHTS, OR TURN SIGNAL. CHRYSLER DENIED THE EXISTENCE OF THE PROBLEM UNTIL I MADE THEM COME TO …

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304.2%
ODI 10450684 · 20,000 mi

WE BOUGHT THIS CAR NEW IN 2009 FROM THE GARY MILLER CHRYSLER DEALERSHIP IN ERIE, PA. IN EARLY 2011 AND CONTINUING TO PRESENT, THE CAR ENGINE WILL STALL OUT UPON APPLYING THE BRAKES TO DECELERATE. THE STALL ALWAYS HAPPENS AT A SLOW SPEED RIGHT BEFORE STOPPING, JUST WHEN IT STOPS, OR A FEW SECONDS AFTER THE CAR COMES TO A COMPLETE STOP. IT FEELS LIKE THE ENGINE AND TRANSMISSION WANT TO FORCE THE CAR TO KEEP MOVING INSTEAD OF BRAKING TO A COMPLETE STOP. ON SOME OCCASIONS, THE CAR TRIES TO LURCH FORWARD AND REQUIRES HOLDING THE BRAKE DOWN HARD TO P…

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613.9%
ODI 10356805 · 8,000 mi

2010 CHRYSLER TOWN AND COUNTRY VAN STALLS FREQUENTLY CAUSING COMPLETE LOSS OF POWER, INCLUDING STEERING. THIS OCCURS AT DIFFERENT TIMES, IMMEDIATELY UPON STARTING VEHICLE, DURING ACCELERATION, DURING TURNS, GOING STRAIGHT, AND ALSO WHEN DECELERATING. BASICALLY IT OCCURS WHEN LESS EXPECT IT CAUSING A GREAT SAFETY RISK. DEALERSHIP SAYS THAT CAN'T FIX THE PROBLEM B/C THEY CAN'T DUPLICATE IT. HOWEVER, TODAY IT STALLED ON MAJOR ROAD JUST AS I GOT OFF INTERSTATE AND I WAS ABLE TO COAST IT UP RIGHT IN FRONT OF THEIR DEALERSHIP. CALLED AND ASKED F…

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364.7%
ODI 10437667

TRANSMISSION MAKES NOISE AT 16MPH CHRYSLER IS AWARE OF THE NOISE. CHRYSLER STATES THAT THEY DO NOT HAVE "FIX" FOR IT AT THIS TIME. THIS IS NOT ACCEPTABLE TO ME AS A CUSTOMER OF CHRYSLER. THANK YOU. *KB

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365.7%
ODI 10595362 · 32,000 mi

1 WEEK AFTER I BOUGHT MY VAN THE CAR STARTED VIBRATING WHEN THE VEHICLE WAS STOPPED (WAITING AT THE LIGHT). I WENT TO THE DEALER TO ASK THEM IF THERE WAS A RECALL FOR THIS PROBLEM THEY FIRST SAY THAT THERE WAS NO PROBLEM AND THEN I READ THAT THERE WAS A RECALL FOR SOME VEHICLES HAVING DEBRIS ON THE ENGINES, SO THEY REPLACED HALF OF THE HEADS IN THE ENGINE. THE VEHICLE STOPPED VIBRATING, BUT THEN I NOTICE THAT WHEN SPEEDING OR SLOWING DOWN THE VEHICLE DOES NOT RESPONDS TO THE CHANGE IN GEARS OR ISN?T ACCELERATING LIKE IT SHOULD. ALSO WHILE COMIN…

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395.7%
ODI 10585845 · 6,100 mi

THIS IS A NEW VEHICLE. RIGHT AROUND 6100 MILES, I STARTED HEARING IRRITATING NOISE AT SPEEDS AROUND 30-40 MPH. THE DEALERSHIP IS NOT ABLE TO RESOLVE THE ISSUE AND CHRYSLER SEEMS TO HAVE NO SOLUTION AS WELL. THEY BASICALLY SAY IT IS DRIVABLE SO I HAVE TO LIVE WITH IT. THIS NOISE IS PERSISTENT AND LOUDER THAN WHEN WE FIRST NOTICED IT (8200 MILES NOW). NO REPAIR, NO REPLACEMENT, NOTHING BUT A CONTINUAL NOISE. *TR

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518.0%
ODI 10661508 · 199 mi

VEHICLE WAS PURCHASED BRAND NEW FROM DEALER WITH 199 MILES ON ODOMETER AS IT WAS DELIVERED FROM ANOTHER DEALERSHIP. FIRST TIME DRIVING VEHICLE FROM DEALERSHIP TO HOME APPROX 100 MILES A LOUD CLANKING NOISE WAS HEARD AT LOW SPEEDS DURING INITIAL ACCELERATION AND DECELERATION. WE TOOK THE VEHICLE BACK TO DEALER THE NEXT DAY FOR REPAIR. THEY FOUND THAT THE ENGINE WAS MISSING MOTOR MOUNT BOLTS. IT APPEARED THEY WERE NEVER INSTALLED AT FACTORY. *JS

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11329.5%
ODI 10731469 · 30 mi

ACCELERATOR PEDAL HAS A 1 - 2 SECOND DELAY. DANGEROUS WHEN MERGING ONTO HIGHWAY OR NEED TO DO A FAST PASS. PRESSING GAS PEDAL, EVEN TO THE FLOOR, DOES NOTHING FOR A SECOND OR TWO, THEN TRANSMISSION HITS HARD AND JERKS THE CAR FORWARD WITH FORCE, ALMOST LOSING CONTROL.

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18535.2%
ODI 10894435

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 10894435 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Service Brakes
21.2%
ODI 10967905 · 145,000 mi

ABS WARNING LIGHT AND BRAKE WARNING LIGHT ILLUMINATE.THE BRAKE WARNING LIGHT ILLUMINATES MOST ALL OF THE TIME BUT WILL GO OUT ON OCCASION THEN ILLUMINATE AGAIN AND AGAIN OR STAY ON .THE BRAKES SEEM TO OPERATE NORMALLY AND PASS ALL MECHANICAL INSPECTIONS.THE BRAKE WARNING LIGHT WILL GO OUT UPON SHARP ELEVATION CHANGES COMBINED WITH SHARP TURNING MANUVERS.

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141.6%
ODI 10478353 · 5,000 mi

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED BRAKE FAILURE NUMEROUS TIMES. THE MOST RECENT FAILURE OCCURRED WHILE DRIVING THROUGH AN INTERSECTION AT APPROXIMATELY 25 MPH AND THE BRAKES FAILED TO ENGAGE. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A PARKING AREA AND WAS ABLE TO STOP BUY ENGAGING THE EMERGENCY BRAKE. THE BRAKE PAD AND TIRES WERE REPLACED AT 18,000 MILES, THE STRUT WAS REPLACED AT 5,000 MILES, AND THE ROTORS WERE REPLACED AT 28,000 MILES HOWEVER, THE FAILURE WAS NOT COR…

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81.9%
ODI 10490219 · 112,786 mi

LOSS OF BRAKING IN SNOW (APPROX 4 INCHES), PEDAL GOES TO THE FLOOR WHILE DRIVING IN HEAVY SNOW. PEDAL CAN BE PUMPED UP. DEALER (SUBURBAN CHRYSLER) CHANGED MASTER CYLINDER BUT IT DID NOT RESOLVE ISSUE. SUBSEQUENT SNOWS CONTINUE TO CAUSE ISSUE FOR BRAKING SYSTEM. *TR

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52.3%
ODI 10465767 · 66,000 mi

ABOUT A YEAR AGO MY 2007 TOWN AND COUNTRY OVERHEATED HAD TO REPLACE A PART THEN THE AIR CONDITIONING WENT OUT, BURNS OIL, SLIDING DOORS DON'T WORK, REPLACED CALIPERS, HAVE TO REPLACE WHEEL BEARINGS AND AIR BAG LIGHT STAYS ON. *TR

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1125.8%
ODI 10456999 · 65,000 mi

OUR 2008 TOWN & COUNTRY TOURING HAS BEGUN SHUTTING DOWN WHILE MOVING WITHOUT WARNING. IT HAS HAPPENED SIX TIMES IN 3 MONTHS AT BOTH LOWER SPEEDS, AND ONCE GOING 60+ MPH ON A BUSY INTERSTATE. WHEN IT LOSES POWER, WE LOSE STEERING AND BREAKING POWER MAKING IT VERY DIFFICULT TO CONTROL THE VEHICLE. THIS IS A VERY DANGEROUS SITUATION, PARTICULARLY FOR A CAR NORMALLY FILLED WITH CHILDREN. IT ALSO OCCASIONALLY WILL STALL EVERY TIME YOU START IT. OURS WILL THROW NO CODES AND NO WARNING LIGHTS COME ON, SO NO ONE HAS BEEN ABLE TO FIND THE PROBLEM. …

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425.9%
ODI 10460455 · 6,000 mi

I HAVE HAD THE FRONT BRAKES REPLACE BY CHRYSLER 3 TIME SINCE JUNE 2009 AND THE ROTOR ONCE. I AM CURRENTLY EXPERIENCING A MASSIVE SHUTTER WHEN I APPLY THE BRAKES AT HIGHWAY SPEEDS (VERY DANGEROUS). I CONTACTED CHRYSLER AND THEY TOLD ME THE ROTORS ARE PROBABLY WARPED (AGAIN) AND THAT THEY ARE NO LONGER COVERED UNDER WARRANTY. I JUST HAD THEM DONE BEFORE 36K AND NOW I'M AT 50K. I PURCHASED NEW WAGNER ROTOR AND CERAMIC BRAKE PADS AND INSTALLED THEM MYSELF. FIRST TIME OUT THE SHUTTER IS STILL THERE. I CONTACTED CHRYSLER AGAIN AND TOLD THEM TH…

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1278.2%
ODI 10461343 · 38,806 mi

HAVE HAD T&C 2010 VAN FOR 2 YEARS - OUR 11TH CHRYSLER PRODUCT AND OUR 3RD CHRYSLER VAN. HOW MANY COMPLAINTS DOES IT TAKE ON THIS SITE BEFORE CHRYSLER IS AWARE OF A PROBLEM WITH REAR BRAKES & ROTORS? I HAVE REGISTERED A COMPLAINT WITH THEM - LESS THAN 39,000 MILES FOR METAL ON METAL - REPLACEMENT OF PADS & ROTORS - NOT ABLE TO EVEN TURN THE ROTORS THEY WERE THAT BAD. CHRYSLER'S ANSWER? SORRY WE CAN'T REIMBURSE YOU - I WASN'T LOOKING FOR $$ - I WAS LOOKING FOR AN ANSWER AS TO WHY THIS HAPPENED & WHAT IS TO PREVENT IT FROM HAPPENING IN ANOTHER …

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516.6%
ODI 10464465 · 8,500 mi

I STARTED OUR 2011 CHRYSLER TOWN & COUNTRY, STEPPED ON THE PARKING BRAKE PEDAL TO RELEASE THE BRAKE. WHEN I GOT TO 65 M.P.H. THE HOOD STARTED SHAKING. I REALIZED THAT WHEN I RELEASED THE PARKING BRAKE THAT MY TOE MUST HAVE TRIPPED THE HOOD RELEASE LEVER. THIS IS A SAFETY DESIGN FLAW IN THAT THE HOOD RELEASE LEVER SHOULD NOT BE LOCATED DIRECTLY ABOVE THE PARKING BRAKE PEDAL. I CALLED THE CHRYSLER CUSTOMER ASSISTANCE CENTER AT [phone removed] TO REPORT THIS PROBLEM 7-6-2012. THE REFERENCE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO T…

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203.2%
ODI 10557232 · 47,000 mi

THE BRAKE LIGHTS ON THE DRIVERS SIDE FAILED. THESE LIGHTS ARE LED LIGHTS AND MEANT TO LAST THE LIFE OF THE VEHICLE. THEY CANNOT BE CHANGED LIKE A STANDARD BRAKE LIGHT. THIS IS A SAFETY HAZARD WHEN STOPPING OR DRIVING AT NIGHT. *TR

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395.7%
ODI 10510759 · 10,266 mi

AS I WAS BACKING OUT OF A PARKING SPACE, I LOST POWER STEERING AND POWER BRAKES. STEERING WAS VERY STIFF AND BRAKES WERE HARD. IT WAS SIMILAR TO WHEN THE CAR STALLS, BUT THE CAR WAS STILL RUNNING. I PUT THE CAR IN DRIVE AND ATTEMPTED TO PULL FORWARD. STILL NO POWER STEERING OR POWER BRAKES. I PUT THE CAR IN PARK AND NO CHANGE. I TURNED OFF THE VEHICLE, WAITED A MINUTE OR TWO AND THEN RESTARTED IT. CAR WAS FINE THEN. WHEN THIS OCCURRED, NO INDICATORS LIT ON THE DASH. I TOOK THE CAR TO THE DEALER AND THEY WERE UNABLE TO REPLICATE TH…

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294.6%
ODI 10614877 · 2,995 mi

SUBJECT VEHICLE (2014 CHRYSLER TOWN AND COUNTRY VAN, VEHICLE 2) WAS INVOLVED IN COLLISION ACCIDENT WITH 2005 FORD MUSTANG (VEHICLE 1). VEHICLE 1 PULLED OUT FROM A STOP SIGN TO TURN LEFT ONTO 4 LANE THOROUGHFARE WITH A LARGE TRUCK TURNING RIGHT ONTO STREET WHERE VEHICLE 1 WAS STOPPED. VEHICLE 1 DRIVER'S VIEW OF TRAFFIC WAS HINDERED BY TURNING TRUCK. VEHICLE 2 WAS IN THE INSIDE LANE PASSING THE TRUCK. VEHICLE 2'S RIGHT FRONT CORNER COLLIDED WITH LEFT FRONT CORNER OF VEHICLE 1 AT FULL VEHICLE SPEED SINCE DRIVER OF VEHICLE 1 DID NOT SEE VEHICLE 2 P…

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112.9%
ODI 11102407 · 100,225 mi

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WOULD NOT STOP ON COMMAND AND THE FRONT END SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LAMPE CHRYSLER DODGE JEEP RAM FIAT (151 N NEELEY ST, VISALIA, CA 93291, [phone removed]), BUT WAS NOT DIAGNOSED DUE TO THE FEE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,225.

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40.8%
ODI 11047478 · 15,000 mi

ON AUGUST 15, 2017, WHILE DRIVING UP A HIGHWAY INCLINE, THE VEHICLE LOST POWER, POWER STEERING AND POWER BRAKES. I WAS APPROACHING A STOP LIGHT ABOUT AN EIGTH MILE AWAY SO I ALLOWED THE VEHICLE TO COAST, FORCEABLY STEERING IT THROUGH A SLIGHT CURVE AND THEN BRAKING. WHEN I STOPPED, I PUT THE GEAR SELECTOR INTO PARK AND THEN RESTARTED THE VEHICLE. I CALLED MY LOCAL CHRYSLER DEALER THE NEXT MORNING. THEY STATED THAT BECAUSE THERE WAS NO "CHECK ENGINE" LIGHT AND UNLESS IT HAPPENED AGAIN WHILE THEY WERE DRIVING IT THEY WOULD BE UNABLE TO KNOW …

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0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Fuel/Propulsion System
3319.8%
ODI 10468286 · 110,000 mi

EVERY TIME THIS VEHICLE IS FILLED UP WITH GASOLINE, (87, 89 OR HIGHER OCTANE IT DOESN'T MATTER), IT STARTS TO STALL & BUCKS AS THE ENGINE RPMS FLUCTUATE WILDLY FROM 600 TO 3000 PLUS. THIS HAPPENS EVERY TIME THAT IT IS FILLED UP TO FULL & HAS BEEN GOING ON FOR MORE THAN 1 YEAR. NOW THE CHECK ENGINE LIGHT IS ON. IF I ONLY FILL IT UP TO 3/4S OR EVEN JUST LESS THAN FULL, THE STALLING PATTERN DOES NOT OCCUR. I HAVE LEARNED TO EXPECT IT & EITHER FILL IT UP JUST SHY OF FULL OR I DRIVE THE VAN LIKE A STANDARD, (ONE FOOT ON THE BRAKE & THE OTHER ON THE …

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475.5%
ODI 10460430 · 70,000 mi

AFTER GASSING UP THE CAR THE CAR AND ENTERING TRAFFIC IT STALLED. THEN AFTER REPEATED TRIES IT STALLED AGAIN SEVERAL TIMES. *TR

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266.0%
ODI 10511892 · 43,000 mi

RE: NIOSH INVESTIGATION PE 13-016 ENGINE STALL. SUBJECT OF THE CITED INVESTIGATION, STALLING WHILE DRIVING AFTER FUELING MAY BE CHARACTERISTIC OF 2006 CHRYSLER CORP. MINIVANS (3.8 L ENGINE) AS WELL, BASED ON MESSAGES IN A CHRYSLER MINIVAN E-MAIL LIST. COMMENTS INDICATE THAT THIS IS A KNOWN PROBLEM WHICH REQUIRES REPLACEMENT OF THE FUEL TANK. MY VAN DID THIS FOUR OR FIVE TIMES IN THE YEAR AFTER MY FIRST INSTANCE. IT WAS THEN SOLD (FOR UNRELATED REASONS.) ONCE, I TALKED WITH THE GAS STATION ATTENDANT FOR A FEW MINUTES BEFORE LEAVING THE STA…

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5123.3%
ODI 10502231 · 75,000 mi

AFTER FUELING, THE 2007 T & C VAN WITH 3.3 L V-6 STARTS TO STALL, SPUTTER AND SURGE. THIS HAS BECOME PROGRESSIVELY MORE FREQUENT WITH EACH TANK FILL. AFTER 30 SECONDS FROM THE ONSET, THE ENGINE NORMALLY RETURNS TO NORMAL IDLE AND RUNS SMOOTHLY. THE LAST INCIDENT OCCURRED LAST EVENING (3/9/13) AND THE ENGINE SURGED BY UP TO 800 RPMS JUST AFTER THE VAN WAS PUT INTO GEAR AND WE WERE PULLING AWAY FROM THE GAS PUMP AND WE HAD A BIT OF CONTROL LOSS WITH PEDESTRIANS IN THE WAY. NO ONE HURT THANKFULLY. *TR

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160.8%
ODI 10471141 · 50,000 mi

WHILE DRIVING DOWN A SECONDARY ROAD AT APPRIXIMATELY 25 MPH THE MOTOR SHUT DOWN AS WELL AS POWER TO THE STEERING AND BRAKES. PROCEEDED TO COAST DOWN THE ROAD UNTIL A SAFE PLACE WAS IDENTIFIED TO TURN OFF THE ROAD. SINCE POWER HAD CUTOFF STEERING AND BRAKING THE VEHICLE WAS EXTREMELY DIFFICULTY. STOPPED THE VEHICLE SAFELY AND PLACED THE SHIFTER INTO PARK AND TURNED THE IGNITION TO THE OFF POSITION. RESTARTED THE VEHICLE WITH NO INDICATION OF ANY FURTHER PROBLEMS. TWO MONTHS LATER THE SAME PROBLEM OCCURED BUT VEHICLE WAS TRAVELING AT 35 MPH THIS …

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60.8%
ODI 10554916 · 593,000 mi

ON AROUND NOVEMBER 18, 2013, ABOUT A WEEK AFTER TRIP TO CHICAGO AND DURING AN OVERNIGHT COLD SNAP (ABOUT 25 DEGREES FROM 45), WAS PULLING OUT OF DRIVEWAY WHEN I PUT MY FOOT ON GAS PEDAL IT MADE A SOUND AS IF THE GAS WASN'T REACHING THE NECESSARY AREA TO MAKE IT MOVE FORWARD--THE ESP/BAS LIGHTS AND THE TRACTION LIGHT LITE UP. I PUSHED GAS PEDAL AGAIN AND IT MADE THE SAME SOUND BUT THE CAR MOVED A LITTLE FASTER AS I ROLLED ONTO THE STREET. THE LIGHTS FROM ESP/BAS AND TRACTION STAYED ON. DROVE ABOUT 10 MILES TO WORK. NO OTHER INCIDENT WITH GAS P…

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241.5%
ODI 10544653 · 53,000 mi

BRAKES SHUTTER WHEN APPLIED. ON 3 SET OF BRAKES. ENGINE QUITS AT IDLE. MUST PUT IN PARK OR NEUTRAL AND RESTART. ENGINE CUTS OUT WHILE DRIVING AT VARIOUS SPEEDS THEN RESUMES. TOOK VAN TO DEALER WITH OD CODE 1128 THEY COULD NOT FIND ANT PROBLEM. PROBLEM CONTINUED. I CHANGED : SPARK PLUGS AND WIRES O2 SENSORS MAP SENSOR PROBLEM GETTING MORE FREQUENT. *TR

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10613.7%
ODI 10637811 · 21,000 mi

VEHICLE PARKED IN HOMEOWNER'S DRIVEWAY ERUPTED IN FLAMES AT APPROXIMATELY 12.45 AM ON SEPTEMBER 3RD. VEHICLE WAS SHUT OFF FOR OVER FOUR(4) HOURS. ENGINE WAS RELATIVELY COOL AS IT WAS ONLY DRIVEN FOR FIVE MINUTES PRIOR TO 8 PM ON THE 2ND OF SEPTEMBER. NEIGHBOR WHO CALLED THE FIRE DEPARTMENT REPORTED SEEING SPARKS EMANATING FROM UNDER THE HOOD BEFORE IT BURST INTO FLAMES WHICH DESTROYED THE CAR. THIS ALSO DAMAGED THE OTHER VEHICLE PARKED AHEAD OF THE TOWN AND COUNTRY. *TR

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568.8%
ODI 10477005 · 2,800 mi

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CHECK FUEL CAP WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND WAS ADVISED THAT A RODENT HAD EATEN THROUGH THE FUEL LINE AND THE FUEL TANK WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE CHECK ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL AFTER THE REPAIRS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY THEN STATED THAT THE FUEL TANK WOULD NEED TO BE REPLACED A SECOND TIME B…

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385.6%
ODI 10522382 · 25 mi

TOOK DELIVERY OF A BRAND NEW 2013 CHRYSLER TOWN AND COUNTRY TOURING VAN WITH 4 MILES ON IT ON THURSDAY, JUNE 20, 2013. DROVE IT HOME APPROXIMATELY 10 MILES. TOOK IT OUT FOR THE FIRST RIDE ON SATURDAY JUNE 22, 2013 AND WHILE DRIVING, ENGINE FAILED WITHOUT WARNING AND I LOST ALL POWER TO VEHICLE. STARTED IT BACK UP AND VEHICLE DID THIS AGAIN. CONTINUED TO START UP AND SHUT DOWN WITHOUT WARNING ABOUT FOUR TIMES. CALLED ROAD SIDE ASSISTANCE AND CAR WAS TOWED BACK TO DEALERSHIP. SERVICE DEPARTMENT CAN NOT DUPLICATE THE PROBLEM. CORPORATE OFFI…

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142.2%
ODI 10566649 · 4,500 mi

WHILE GETTING ON THE HIGHWAY THE GAS PEDAL WAS PRESSED TO FULL AND EXHAUST SMELL OR A GAS SMELL WAS WITNESSED IN THE BACK SEAT. AFTER SEVERAL DELIBERATE TIMES OF PRESSING THE GAS TO FULL EVERY TIME THE SAME SMELL WAS WITNESSED IN THE BACK SEATS OF THE VEHICLE. VEHICLE IS SIX MONTHS OLD AND IS GOING TO BE GOING TO THE DEALER ASAP. *TR

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82.1%
ODI 10778738

THIS COULD HAPPEN TO ANY VEHICLE WITH A FUEL TANK AND A SLIDING PASSENGER DOOR ON THE SAME SIDE. A FRIEND WAS AT THE GAS PUMP REFUELING, THE REST OF US WERE STILL IN THE VAN TALKING. WE DECIDED WE NEEDED SOME MORE INFORMATION WHICH WAS IN MY PURSE IN THE VERY BACK OF THE VAN. WITH OUT THINKING I OPENED THE SLIDING DOOR WHICH WAS ON THE SAME SIDE AS THE FUEL DOOR, CAUSING THE SLIDING DOOR TO CATCH THE FUEL NOZZLE AND KNOCK IT OUT OF THE VEHICLE. LUCKILY THE PERSON DOING THE FUELING REACTED QUICKLY AND THERE WAS NOT A REAL DISASTER. SO THERE NEED…

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91.7%
ODI 10910088

GAS TANK LEAKING DUE TO RUST

Look up ODI 10910088 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System60,000–104,984 mi82,845 mi200
ODI 10280830 · 94 mi

BOUGHT THIS VEHICLE ON FRIDAY, 8/14/2009---ALL ELECTRICAL EQUIP. STOPPED WORKING ON THE WAY HOME FROM THE DEALERSHIP---NO GAUGES, NO POWER WINDOWS OR DOORS, NO TURN SIGNALS, NO BRAKE LIGHTS, NO A/C, NO RADIO---THE ONLY THING WORKING WERE THE WINDSHIELD WIPERS WHICH CAME ON BY THEMSELVES AND I COULD NOT SHUT THEM OFF---ALL THE WARNING LIGHTS ON THE DASH LIT UP---MADE IT HOME AND CALLED THE DEALERSHIP AND SET UP APPT. FOR MONDAY MORNING---VAN HAS LESS THAN 100 MILES ON IT AND ALREADY IN FOR SERVICE---CALLED DEALERSHIP MONDAY AFTERNOON, THEY CAN'T…

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ODI 10325808 · 13,000 mi

2009 CHRYSLER TOWN AND COUNTRY 4-0 LITER ENGINE. A UNEXPLAINED ACCELERATION OF THE CAR. COULD NOT DE-ACCELERATE. HAD TO THROW THE TRANSMISSION IN NEUTRAL. ENGINE CONTINUED TO RACE. FINALLY CAME BACK TO NORMAL AFTER GOING TO DRIVE BACK TO NEUTRAL BACK TO DRIVE. THE TIRES SQUALED EACH TIME THE CAR WAS PUT TO DRIVE. THE CAR WAS TAKEN TO STERNBERG CHRYSLER CENTER IN JASPER, IN. CAR IS STILL THERE. AWAITING RESULTS. THEY SAID FIRST TIME TO WITNESS SUCH AN EVENT PER THIS MODEL OF VEHICLE. *TR

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ODI 10357920 · 14,600 mi

WHILE TRAVELING AT 60MPH ON THE EXPRESSWAY MY 2009 CHRYSLER TOWN AND COUNTRY VAN STALLED AND WOULD NOT RESTART. THE CODE AT THE DEALER INDICATED THAT THE PCM MODULE AUTOMATICALLY SHUT DOWN THE VEHICLE. THIS HAPPENED TWICE. THE FIRST TIME THE DEALER INSTALLED A NEW PCM. THE SECOND DEALER NOTICED THAT ONE OF THE WIRES TO THE PCM RUBBED THROUGH ON A FACTORY INSTALLED UPPER RADIATOR HOSE CLAMP, THEREBY SENDING A MESSAGE IN ERROR TO AUTOMATICALLY SHUT DOWN THE VEHICLE. WE WOULD LIKE CHRYSLER TO CHECK ALL VEHICLES FOR THIS DEFECT WHEN THEY COME…

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Air Bags74,949–115,500 mi93,000 mi40
ODI 10373469 · 9,000 mi

HORN ASSEMBLY CAME COMPLETELY LOOSE FROM THE STEERING WHEEL. NO ACCIDENT. I ASSUME THE DRIVER'S AIR BAG IS CONTAINED WITHIN THIS COMPONENT. DEALERSHIP SAID CAUSE WAS FAULTY PART OR MONDAY ASSEMBLED VEHICLE. *TR

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ODI 10522124 · 83,900 mi

THE SRS (AIRBAG WARNING LIGHT) CAME ON MY 2009 CHRYSLER TOWN & COUNTRY DURING THE LAST WEEK OF FEBRUARY 2013. I TOOK THE CAR INTO THE LOCAL DEALERSHIP FOR DIAGNOSTICS. THEY FOUND THAT THE ORC (OCCUPANT RESTRAINT CONTROLLER) MODULE WAS GIVING A FAULT CODE B2208 AND NEEDS TO BE REPLACED BY PART # 68148358AA (ORC MODULE). MY OWN RESEARCH FOUND A 2011 CHRYSLER SAFETY RECALL L01 OCCUPANT RESTRAINT CONTROLLER MODULE (ATTACHED) FOR 2008 MODELS OF THE CHRYSLER TOWN & COUNTRY AND DODGE. PAGE 3 CALLS FOR REPLACING THE ORC MODULE WITH SAME PART NUMBER A…

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ODI 10599200 · 41,000 mi

WHILE DRIVING (HAPPENS AT ALL SPEEDS - 35, 50, 70, ETC.), COMPLETE POWER TO THE VEHICLE IS KILLED. THIS IS VERY SCARY WHEN IT OCCURS. WE LOSE POWER STEERING, BRAKES, AND I'M ASSUMING AIR BAGS AS WELL. WE HAVE HAD SEVERAL CLOSE CALLS WITH ENTIRE FAMILY IN CAR BUT HAVE BEEN LUCKY TO AVOID CRASHING INTO OTHER CARS, CEMENT WALLS, ETC. THIS HAS BEEN OCCURRING FOR OVER A YEAR NOW AT RANDOM INTERVALS. WE HAVE TAKEN THE VEHICLE INTO A LICENSED SHOP (MASTERTECH) FOR INSPECTION BUT THEY HAVE NOT BEEN SUCCESSFUL IN DIAGNOSING. I'M FEARFUL THIS I…

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Engine60,000–112,050 mi83,505 mi86
ODI 10462789 · 15,000 mi

AFTER SUSTAINED HIGHWAY SPEEDS, OUR VAN STALLED UPON EXITING THE HIGHWAY AND COMING TO A COMPLETE STOP AT THE FIRST TRAFFIC LIGHT. THE STEERING WHEEL AND BRAKE PEDAL WOULD SHAKE VERY HARD IMMEDIATELY PRIOR TO STALLING. THE TACHOMETER WOULD ALSO DIP BELOW 750 RPM IMMEDIATELY BEFORE ENGINE STALLING. THIS SAME THING HAPPENED AT LEAST 10 TIMES BEFORE WE FINALLY TOOK IT BACK TO THE DEALERSHIP. THEY COULD NOT FIND ANYTHING WRONG WITH THE VAN AND SAID THAT THEY SIMPLY UPDATED THE ENGINE COMPUTER SOFTWARE. THE PROBLEM CONTINUED AND BECAME QUITE PR…

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ODI 10472339 · 2,000 mi

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED HOWEVER, THE DIAGNOSTICS WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER THEN REPLACED THE ENGINE OIL AND ADVISED THE CONTACT THAT THE VEHICLE DID NOT EXHIBIT A MANUFACTURING DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE 51,000. THE VIN WAS NOT AVAILABLE.

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ODI 10475849 · 47,800 mi

PURCHASED A 2009 T&C 3 WEEKS AGO, 47607MILES. FIRST INCIDENCE OCCURRED AFTER 1 WEEK. WHILE DRIVING THE VEHICLE LOST POWER STEERING, (ELECTRONICS, LIGHTS, RADIO, ETC REMAINED ACTIVE), I REALIZED THE ENGINE HAD STALLED/CUTOFF. I WAS ONLY GOING ABOUT 20MPH, I HAD TO PUT THE CAR IN PARK AND RESTART THE IGNITION. CAR DROVE FINE. TOOK THE CAR BACK TO DEALERSHIP WHERE THEY MACHINED THE REAR ROTORS. WEEK 2, TOOK THE CAR BACK TO THE DEALERSHIP AGAIN, THEY MACHINED THE FRONT ROTORS. WEEK 3, WHILE DRIVING THE SAME INCIDENT OCCURRED, ENGINE CUTOFF D…

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Service Brakes24,500–83,000 mi47,865 mi38
ODI 10460455 · 6,000 mi

I HAVE HAD THE FRONT BRAKES REPLACE BY CHRYSLER 3 TIME SINCE JUNE 2009 AND THE ROTOR ONCE. I AM CURRENTLY EXPERIENCING A MASSIVE SHUTTER WHEN I APPLY THE BRAKES AT HIGHWAY SPEEDS (VERY DANGEROUS). I CONTACTED CHRYSLER AND THEY TOLD ME THE ROTORS ARE PROBABLY WARPED (AGAIN) AND THAT THEY ARE NO LONGER COVERED UNDER WARRANTY. I JUST HAD THEM DONE BEFORE 36K AND NOW I'M AT 50K. I PURCHASED NEW WAGNER ROTOR AND CERAMIC BRAKE PADS AND INSTALLED THEM MYSELF. FIRST TIME OUT THE SHUTTER IS STILL THERE. I CONTACTED CHRYSLER AGAIN AND TOLD THEM TH…

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ODI 10462464 · 44,000 mi

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT RESPOND. THE CONTACT STOPPED THE VEHICLE AND AFTER DEPRESSING THE BRAKES NUMEROUS TIMES, HE WAS ABLE TO GET THE BRAKES TO RELEASE. THE CONTACT SMELLED A BURNING ODOR AND HEARD A WHISTLING SOUND COMING FROM THE REAR OF THE VEHICLE. THE FAILURE OCCURRED APPROXIMATELY FOUR TIMES AT DIFFERENT SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE VEHI…

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ODI 10462701 · 7,000 mi

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH SHE APPLIED THE BRAKES AND THE BRAKES WERE ABNORMALLY ROUGH. IN ADDITION, THE STEERING WHEEL BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THEY COULD NOT REPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED AND THEY ADVISED THE CONTACT TO BRING THE ROTORS IN TO BE MACHINED DOWN. THE VEHICLE WAS RETURNED TO THE DEALER FOR THE REPAIRS HOWEVER THERE WAS NOT ENOUGH METAL ON THE ROTORS TO BE MACHINED AND THE CONTACT WAS GIVEN A NEW SET OF…

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Steering49,927–108,500 mi74,750 mi32
ODI 10315282 · 7,000 mi

THE ARE ARE MANY ISSUES THAT I HAVE FACED WITH MY 2009 CHRYSLER TOWN AND COUNTRY TOURING (25TH ANNIV. EDITION). FIRST ARE THE BRAKES WHICH MAKE THIS METAL ON METAL SOUND AFTER 6,000 MILES; THE TRANSMISSION IS ALWAYS SLIPPING AND YOU CAN FEEL IT BIG TIME WHILE DRIVING, WHETHER ITS DOWN SHIFTING OR SHIFTING UP. THE STEERING MAKES WAY TOO MUCH NOISE. DEALER HAS SAID NOTHING IS WRONG WITH TRANSMISSION, BUT YOU CAN DEFINITELY FEEL IT. ONLINE FORUMS PEOPLE HAVE COMPLAINED ABOUT HAVING THE SAME PROBLEM WITH ALL THREE. TAKE A LOOK AT IT! THE TRANSMISSI…

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ODI 10426657 · 50,636 mi

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. THE CONTACT WAS DRIVING 65 MPH WHEN THE BRAKES WERE APPLIED AND THE STEERING WHEEL BEGAN TO JERK ABNORMALLY. IN ADDITION, THE VEHICLE WOULD NOT CHANGE GEARS. THE CONTACT ALSO MENTIONED THAT THE BRAKE WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNK…

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ODI 10430299 · 85,000 mi

WHILE I AM DRIVING DOWN THE ROAD, THE VAN LOOSES STEERING, BRAKES AND ACCELERATION. IT'S AS IF IT COMPLETELY SHUTS DOWN. I PUT THE CAR IN PARK, TURN IT OFF AND RESTART IT AND IT SEEMS TO BE OK. THIS HAS HAPPENED 4 TIMES WITH THE VAN, ONCE WITH MY HUSBAND, TWICE WITH ME AND ONCE WITH THE DEALERSHIP. THE LAST TIME IT HAPPENED TO ME I HAD 5 CHILDREN IN THE CAR AND WAS TRAVELING 35 MPH IN THE LEFT HAND LANE OF A BUSY STREET. LUCKILY, I WAS NOT REAR ENDED! THE DEALERSHIP HAD "FIXED" THE VAN A WEEK EARLIER BY REPLACING THE WIRELESS IGNITION MOD…

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Wheels39,875–90,500 mi57,526 mi32
ODI 10427595 · 41,000 mi

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO ADD AIR TO THE REAR DRIVERS TIRE, HE NOTICED THAT THE METAL VALVE STEM WAS CORRODED AND DISINTEGRATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VALVE STEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

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ODI 10429028 · 31,000 mi

WHILE DRIVING I FIRST EXPERIENCED PREMATURE TIRE WEAR AND WHEN I BOUGHT 4 NEW TIRES ($650 DOLLARS) LATER, I NOTICED THAT THERE WAS A LOUD HUMMING NOISE. I RETURNED TO THE TIRE DEALER AND THEY REPLACED ALL FOUR TIRES WITH A BETTER TIRE BUT THE NOISE CONTINUED. I THEN TOOK MY VEHICLE TO THE CAR DEALER AND THEY EXPLAINED THAT I NEEDED NEW BRAKE PADS, ROTORS AND MY WHEEL BEARINGS NEEDED TO BE REPLACED! WHAT A SHOCK! WITH ONLY 31,000 MILES, I NEEDED ALL OF THIS TO BE REPAIRED. *TR

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ODI 10438015 · 50,000 mi

SOMETIME IN THE BEGINNING OF OCTOBER 2011 WHILE CHECKING/ ADJUSTING THE AIR PRESSURE IN MY TIRES THE RH FRONT VALVE STEM SNAPPED OFF JUST BELOW WHERE THE VALVE CORE THREADS IN CAUSING A COMPLETE LOSS OF PRESSURE. THIS SEEMED LIKE A FLUKE PROBLEM, SO THE STEM WAS REPLACED AT MY OWN COST. TODAY, 12/1/2011, WHILE CHECKING/ ADJUSTING THE AIR PRESSURE AGAIN THE RH REAR VALVE STEM SNAPPED OFF JUST LIKE THE PREVIOUS ONE DID APPROX. 2 MONTHS AGO. SOME FLUKE OCCURRENCE? NOT TWICE. ONCE AGAIN THE PART WAS REPLACED AT MY OWN COST/ TIME SO WE WEREN'T D…

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Power Train57,250–90,250 mi78,750 mi28
ODI 10450684 · 20,000 mi

WE BOUGHT THIS CAR NEW IN 2009 FROM THE GARY MILLER CHRYSLER DEALERSHIP IN ERIE, PA. IN EARLY 2011 AND CONTINUING TO PRESENT, THE CAR ENGINE WILL STALL OUT UPON APPLYING THE BRAKES TO DECELERATE. THE STALL ALWAYS HAPPENS AT A SLOW SPEED RIGHT BEFORE STOPPING, JUST WHEN IT STOPS, OR A FEW SECONDS AFTER THE CAR COMES TO A COMPLETE STOP. IT FEELS LIKE THE ENGINE AND TRANSMISSION WANT TO FORCE THE CAR TO KEEP MOVING INSTEAD OF BRAKING TO A COMPLETE STOP. ON SOME OCCASIONS, THE CAR TRIES TO LURCH FORWARD AND REQUIRES HOLDING THE BRAKE DOWN HARD TO P…

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ODI 10462789 · 15,000 mi

AFTER SUSTAINED HIGHWAY SPEEDS, OUR VAN STALLED UPON EXITING THE HIGHWAY AND COMING TO A COMPLETE STOP AT THE FIRST TRAFFIC LIGHT. THE STEERING WHEEL AND BRAKE PEDAL WOULD SHAKE VERY HARD IMMEDIATELY PRIOR TO STALLING. THE TACHOMETER WOULD ALSO DIP BELOW 750 RPM IMMEDIATELY BEFORE ENGINE STALLING. THIS SAME THING HAPPENED AT LEAST 10 TIMES BEFORE WE FINALLY TOOK IT BACK TO THE DEALERSHIP. THEY COULD NOT FIND ANYTHING WRONG WITH THE VAN AND SAID THAT THEY SIMPLY UPDATED THE ENGINE COMPUTER SOFTWARE. THE PROBLEM CONTINUED AND BECAME QUITE PR…

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ODI 10493743 · 60,068 mi

MY CAR IS A 2009 CHRYSLER TOWN & COUNTRY WITH JUST OVER 60000 MILES ON IT. THE TRANSMISSION IS SLIPPING AND ACCORDING TO THE DEALER WILL HAVE TO BE REPLACED NOW AS IT IS FAILING FAST. HIS RECOMMENDATION IS THAT I DON'T DRIVE IT VERY FAR. THERE IS NO REASON WHY A 3 YEAR OLD CAR WITH 60000 MILES ON IT SHOULD HAVE THE TRANSMISSION FAILING. I HAVE BEEN READING UP ON THIS AND THERE ARE APPARENTLY QUITE A FEW COMPLAINTS REGARDING THIS SPECIFIC YEAR AND MODEL. MANY PEOPLE HAVE COMPLAINED ABOUT THE TRANSMISSION FAILING. APPARENTLY, CHRYSLER'S WARRA…

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Unknown Or Other62,000–149,500 mi103,002 mi14
ODI 10372949 · 44,600 mi

WE'VE BEEN HAVING CONTINUOUS PROBLEM WITH OUR TIRES, CONSTANTLY LOSING PRESSURE. WE THOUGHT IT WAS A TIRE ISSUE, HOWEVER EVERY TIME I HAD THE TIRES CHECK THEY COULD NOT FIND ANYTHING WRONG. AGAIN, WE WERE LOSING PRESSURE IN A TIRE, I WENT TO FILL THE TIRE AND THE ALUMINUM VALVE STEM BROKE IN TWO. FORTUNATELY, WE WERE NOT MOVING WHEN THE STEM CAME APART. WHEN I WENT TO A QUICK OIL CHANGE I WAS INFORMED THAT THEIR COMPANY POLICY IS NOT TO TOUCH THE ALUMINUM VALVE STEMS BECAUSE SO MANY HAD COME APART IN THEIR EMPLOYEES HANDS.

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ODI 10438152 · 45,000 mi

I BOUGHT THE VEHICLE OVER 15 MONTHS PRIOR WITH 23000 MILES. IN LESS THAN A YEAR, THE VEHICLE WOULD JUST SHUT OFF UPON DECELERATION AND/OR COMING TO A STOP - USUALLY AFTER EXITING THE HIGHWAY. SINCE THEN IT JUST SHUTS OFF RANDOMLY - USUALLY WHEN STOPPING AT A RED LIGHT. I TOOK THE VAN TO THE DEALER WHO COULD NOT FIND ANY CODES. INSTEAD, THEY CHARGED ME $300+ FOR A FLUSH! WHEN I TOOK IT BACK, THEY TOLD ME THAT IT COULD BE THE TRANSMISSION AND TIGHTENED THE WIRES. THE PROBLEM REMAINED. A MONTH LATER, I TOOK THE VAN TO ANOTHER AUTO REPAIR SHOP WHO …

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ODI 10723422 · 118,000 mi

WHEN EXITING MY VEHICLE SUNDAY, IT WOULD NOT SHUT OFF NOR WOULD THE KEY COME OUT. I WAS FINALLY ABLE TO TURN THE ENGINE OFF BUT NOT GET THE KEY OUT. THIS MEANT THAT THE ACC MODE WAS ALLOWING POWER TO REMAIN ON. BECAUSE THE DEALERSHIP WAS CLOSED ON SUNDAY, THE POWER REMAINED ON UNTIL I COULD CALL THEM MONDAY MORNING. I WAS TOLD TO JUMP THE VEHICLE OFF AND BRING IT IN. WHEN DRIVING TO THE DEALERSHIP, I REALIZED THE RADIO NO LONGER WAS FUNCTIONING BECAUSE OF THE POWER FAILURE CAUSED BY THE IGNITION SWITCH THAT WAS NOT WORKING. THEY REPLACED THE IG…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-111None
ODI 11624211

I was driving down the road and suddenly my van shut down causing me to drive over a curb and now my van does not start it cranks and there is a spark however it does not turnover and start and does not run!

Look up ODI 11624211 at NHTSA ↗

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-072None
ODI 11671958 · 150,000 mi

The contact owns a 2009 Chrysler Town and Country. The stated the vehicle was previously included in NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) and the vehicle was repaired under the recall. The contact stated that after the vehicle was repaired, while driving approximately 55 MPH, the vehicle suddenly lost motive power and decelerated to approximately 10 MPH. The contact attempted to restart the vehicle and the vehicle revved, but the vehicle failed to respond as intended. The vehicle was towed to the residence. The contact…

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ODI 11671959

The contact owns a 2009 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Look up ODI 11671959 at NHTSA ↗

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-071None
ODI 11752235 · 240,000 mi

The contact owns a 2009 Chrysler Town and Country. The contact stated that while the vehicle was parked and unoccupied, the contact became aware that the steering wheel air bag and the front passenger's side air bags had deployed unexpectedly. The contact stated that the windshield was fractured from the air bags deployment. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 240,000.

Look up ODI 11752235 at NHTSA ↗

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2017: 0 complaints · 2018: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2017000
2018000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2017000
2018000

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemAir BagsEngineService BrakesSteeringWheelsPower TrainUnknown Or Other
Electrical System—
164
ODI 10522124 · 83,900 mi

THE SRS (AIRBAG WARNING LIGHT) CAME ON MY 2009 CHRYSLER TOWN & COUNTRY DURING THE LAST WEEK OF FEBRUARY 2013. I TOOK THE CAR INTO THE LOCAL DEALERSHIP FOR DIAGNOSTICS. THEY FOUND THAT THE ORC (OCCUPANT RESTRAINT CONTROLLER) MODULE WAS GIVING A FAULT CODE B2208 AND NEEDS TO BE REPLACED BY PART # 68148358AA (ORC MODULE). MY OWN RESEARCH FOUND A 2011 CHRYSLER SAFETY RECALL L01 OCCUPANT RESTRAINT CONTROLLER MODULE (ATTACHED) FOR 2008 MODELS OF THE CHRYSLER TOWN & COUNTRY AND DODGE. PAGE 3 CALLS FOR REPLACING THE ORC MODULE WITH SAME PART NUMBER A…

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ODI 10596523

I WAS DRIVING AT APPROXIMATELY 45 MPH WHEN MY T&C CHRYSLER MINIVAN JUST SHUT OFF. I HAD TO "ARM-STRONG" STEER IT TO THE SIDE OF THE ROAD AND RESTART IT. LUCKILY I WAS NOT ON THE HIGHWAY. NOW THE KEY FOB RANDOMLY GETS STUCK AT 'ACCESSORIES' AND I AM NOT ABLE TO TURN THE CAR OFF. APPARENTLY THE IGNITION DOES NOT KNOW THE CAR IS IN PARK AS WELL. WHEN I GET TO MY DESTINATION, I AM FACED WITH HAVING TO EITHER LEAVE THE KEY IN THE IGNITION WITH POWER BEING DRAINED FROM THE BATTERY (SINCE THING ARE STILL ON)..OR CONTINUALLY DRIVING AROUND AND …

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ODI 10599200 · 41,000 mi

WHILE DRIVING (HAPPENS AT ALL SPEEDS - 35, 50, 70, ETC.), COMPLETE POWER TO THE VEHICLE IS KILLED. THIS IS VERY SCARY WHEN IT OCCURS. WE LOSE POWER STEERING, BRAKES, AND I'M ASSUMING AIR BAGS AS WELL. WE HAVE HAD SEVERAL CLOSE CALLS WITH ENTIRE FAMILY IN CAR BUT HAVE BEEN LUCKY TO AVOID CRASHING INTO OTHER CARS, CEMENT WALLS, ETC. THIS HAS BEEN OCCURRING FOR OVER A YEAR NOW AT RANDOM INTERVALS. WE HAVE TAKEN THE VEHICLE INTO A LICENSED SHOP (MASTERTECH) FOR INSPECTION BUT THEY HAVE NOT BEEN SUCCESSFUL IN DIAGNOSING. I'M FEARFUL THIS I…

Look up ODI 10599200 at NHTSA ↗

39
ODI 10549382 · 59,000 mi

MY WIFE WAS DRIVING OUR 2009 CHRYSLER TOWN AND COUNTY DOWN THE ROAD WHEN THE VANS ENGINE COMPLETELY TURNED OFF AS IF SHE SHUT THE IGNITION DOWN. THANKFULLY MY WIFE WAS ABLE TO COAST INTO A PARKING AREA WHERE AFTER SOME TIME SHE WAS ABLE TO RESTART THE VAN AND PROCEED ON HER WAY. NUMEROUS TIMES I HAVE TRIED TO START THE VAN AND THE ENGINE WOULD NOT TURN OVER UNTIL THE KEY WAS TAKEN OUT AND FLIPPED AROUND AND THEN IT WOULD START. TWO DAYS AGO THE VAN WOULD NOT START AT ALL BUT ALL IF THE KEY FOB FUNCTIONS WORKED AND ALL OF THE ELECTRICAL GAUGE…

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ODI 10569034 · 110,000 mi

DRIVING DOWN THE ROAD THE CAR TURNED OFF. DON'T KNOW IF MY KNEE HIT THE KEY CHAIN TO TURN OFF THE CAR OR IF THE CAR JUST TURNED OFF. I WAS DRIVING STRAIGHT AND TURNED THE CAR BACK ON AND IT WAS OK. IF I WOULD OF BEEN ON A CURVE IT MIGHT HAVE BEEN DIFFERENT. I HAVE SINCE THEN BOUGHT A QUICK RELEASE LOCK SO MY KEYS ARE NOT ATTACHED TO THE KEY FOR THE VAN. HAVEN'T HAD ANY PROBLEMS AS OF YET. BUT I JUST BOUGHT IT. JUST THINK THE DESIGN OF THE CAR COULD BE DIFFERENT TO HAVE THE KEY PLACEMENT SOMEWHERE ELSE OR CHANGE HOW THE KEY FITS INTO THE …

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ODI 10573974

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO STATED THAT NONE OF THE ELECTRICAL COMPONENTS FUNCTIONED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. UPDATED 5/27/14*CN

Look up ODI 10573974 at NHTSA ↗

7
ODI 10569034 · 110,000 mi

DRIVING DOWN THE ROAD THE CAR TURNED OFF. DON'T KNOW IF MY KNEE HIT THE KEY CHAIN TO TURN OFF THE CAR OR IF THE CAR JUST TURNED OFF. I WAS DRIVING STRAIGHT AND TURNED THE CAR BACK ON AND IT WAS OK. IF I WOULD OF BEEN ON A CURVE IT MIGHT HAVE BEEN DIFFERENT. I HAVE SINCE THEN BOUGHT A QUICK RELEASE LOCK SO MY KEYS ARE NOT ATTACHED TO THE KEY FOR THE VAN. HAVEN'T HAD ANY PROBLEMS AS OF YET. BUT I JUST BOUGHT IT. JUST THINK THE DESIGN OF THE CAR COULD BE DIFFERENT TO HAVE THE KEY PLACEMENT SOMEWHERE ELSE OR CHANGE HOW THE KEY FITS INTO THE …

Look up ODI 10569034 at NHTSA ↗

ODI 10586726 · 66,419 mi

THE FIRST INCIDENT OCCURRED WHEN THE VEHICLE WAS IN MOTION GOING ABOUT 40 MILES AN HOUR WHEN THE ENGINE SHUT OFF WITH POWER STEERING AND BRAKE PRESSURE LOSS. THE ABS AND TRACTION CONTROL LIGHT CAME ON. THE VEHICLE WAS ABLE TO BE MOVED OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. RESTARTED THE VEHICLE AND IT OPERATED AS NORMAL. THE SECOND INCIDENT OCCURRED WHILE MOVING THE VEHICLE AROUND 5 MILES AN HOUR WHEN THE ENGINE SHUT OFF AGAIN. POWER STEERING AND BRAKES FAILED TO WORK. THE THIRD INCIDENT OCCURRED TRAVELING ABOUT 30 MILES AN HOUR W…

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ODI 10662168

ALL FOUR BRAKE WARNING LIGHTS COME ON WHEN THE CAR IS STARTED AND THEY DO NOT GO OFF. WHEN THE INCIDENT FIRST HAPPENED THE BRAKE WARNING LIGHTS WOULD STAY ON UNTIL THE CAR WAS TURNED OFF AND WOULD NOT COME BACK ON FOR DAYS. THIS SAME CYCLE WOULD HAPPEN OVER AND OVER AGAIN. NOW THE WARNING LIGHTS COME ON A FEW MINUTES AFTER THE VEHICLE IS IN MOTION AND WILL NOT TURN OFF. I THINK THAT THERE IS A PROBLEM WITH THE INSTRUMENT PANEL OR IT HAS SOMETHING TO DO WITH THE L25 RECALL THAT HAS NOT BEEN FIXED YET. *TR

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14
ODI 10444452 · 51,164 mi

MY 2009 CHRYSLER TOWN AND COUNTRY 4 LITER ENGINE STOPPED DEAD 3/4 MILE AFTER LEAVING HOME IN THE MORNING. I WAS DOING 15 MPH AT THE TIME. EVERYTHING STOPPED WORKING, I.E., THE POWER STEERING WAS UNMOVABLE AND THE POWER BRAKES WERE NON-RESPONSIVE. BECAUSE IT HAPPENED IN A CURVE, I ENDED UP IN THE ONCOMING LANE ON A SINGLE LANE ROAD. LUCKILY THERE WAS NO CAR IN THAT LANE. IN ADDITION, THE HEATING AND COOLING SYSTEM AND THE RADIO ALSO STOPPED. THE DASHBOARD WENT DARK. THERE WAS TOTAL SILENCE. AFTER ABOUT 45 SECONDS I RESTARTED THE CAR WITH NO PR…

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ODI 10569034 · 110,000 mi

DRIVING DOWN THE ROAD THE CAR TURNED OFF. DON'T KNOW IF MY KNEE HIT THE KEY CHAIN TO TURN OFF THE CAR OR IF THE CAR JUST TURNED OFF. I WAS DRIVING STRAIGHT AND TURNED THE CAR BACK ON AND IT WAS OK. IF I WOULD OF BEEN ON A CURVE IT MIGHT HAVE BEEN DIFFERENT. I HAVE SINCE THEN BOUGHT A QUICK RELEASE LOCK SO MY KEYS ARE NOT ATTACHED TO THE KEY FOR THE VAN. HAVEN'T HAD ANY PROBLEMS AS OF YET. BUT I JUST BOUGHT IT. JUST THINK THE DESIGN OF THE CAR COULD BE DIFFERENT TO HAVE THE KEY PLACEMENT SOMEWHERE ELSE OR CHANGE HOW THE KEY FITS INTO THE …

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ODI 10586726 · 66,419 mi

THE FIRST INCIDENT OCCURRED WHEN THE VEHICLE WAS IN MOTION GOING ABOUT 40 MILES AN HOUR WHEN THE ENGINE SHUT OFF WITH POWER STEERING AND BRAKE PRESSURE LOSS. THE ABS AND TRACTION CONTROL LIGHT CAME ON. THE VEHICLE WAS ABLE TO BE MOVED OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. RESTARTED THE VEHICLE AND IT OPERATED AS NORMAL. THE SECOND INCIDENT OCCURRED WHILE MOVING THE VEHICLE AROUND 5 MILES AN HOUR WHEN THE ENGINE SHUT OFF AGAIN. POWER STEERING AND BRAKES FAILED TO WORK. THE THIRD INCIDENT OCCURRED TRAVELING ABOUT 30 MILES AN HOUR W…

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0
7
ODI 10648618 · 81,000 mi

VEHICLE REFUSED TO START ON SEVERAL OCCASIONS, LIGHTS ON, POWER ON, ENGINE WOULD NOT TURN OVER, NO SOUND FROM STARTER. THEN AFTER MANY ATTEMPTS, VEHICLE WOULD START AS IF NOTHING WAS WRONG. THEN VEHICLE WOULD STOP IN TRAFFIC AND WHATEVER SPEED TRAVELING, DEAD WITH NO RESPONSE WHEN TRYING TO RESTART. AFTER MANY ATTEMPTS TO START WHILE IN MIDDLE OF TRAFFIC VEHICLE STARTED AS IF NOTHING HAPPENED. DEALER STATES IGNITION & TIPM MODULE ARE FAULT. *TR

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ODI 10669083 · 140,000 mi

THE VEHICLE HAS STALLED UNDER THE FOLLOWING CONDITIONS: ENGINE WARM DRIVING ON BUMPY ROAD LESS THAN 25 MPH (THIS IS HOW THE STALLS BEGAN), NOW - ENGINE COLD OR WARM VEHICLE IN DECELERATION MODE - MANY DIFFERENT SPEEDS FROM 25 TO 60 MPH. I CAN 'FEEL' A SLIGHT LOSS OF POWER IN THE VEHICLE WHEN STALLING IS PRONE TO HAPPEN, I CAN ALMOST ANTICIPATE IT NOW AND DRIVE TWO-FOOTED TO KEEP IT FROM HAPPENING. STALLING HAS OCCURRED OVER 30 TIMES IN THE LAST SIX MONTHS. THERE ARE NO MIL CODES IN THE SYSTEM. ACCORDING TO CHRYSLER HOTLINE - THE VEHICLE I…

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ODI 10683946 · 91,000 mi

IGNITION CAUSES KEY TO SHUT VEHICLE OFF WHILE DRIVING. DEALER STATES MANUFACTURER DOES NOT/WILL NOT HAVE RECALL PARTS FOR ANOTHER YEAR POSSIBLY. HAVE BEEN NOTIFIED OF RECALL AND CONTACTED DEALER MONTHS AGO. *TR

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7
ODI 10438152 · 45,000 mi

I BOUGHT THE VEHICLE OVER 15 MONTHS PRIOR WITH 23000 MILES. IN LESS THAN A YEAR, THE VEHICLE WOULD JUST SHUT OFF UPON DECELERATION AND/OR COMING TO A STOP - USUALLY AFTER EXITING THE HIGHWAY. SINCE THEN IT JUST SHUTS OFF RANDOMLY - USUALLY WHEN STOPPING AT A RED LIGHT. I TOOK THE VAN TO THE DEALER WHO COULD NOT FIND ANY CODES. INSTEAD, THEY CHARGED ME $300+ FOR A FLUSH! WHEN I TOOK IT BACK, THEY TOLD ME THAT IT COULD BE THE TRANSMISSION AND TIGHTENED THE WIRES. THE PROBLEM REMAINED. A MONTH LATER, I TOOK THE VAN TO ANOTHER AUTO REPAIR SHOP WHO …

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ODI 10723422 · 118,000 mi

WHEN EXITING MY VEHICLE SUNDAY, IT WOULD NOT SHUT OFF NOR WOULD THE KEY COME OUT. I WAS FINALLY ABLE TO TURN THE ENGINE OFF BUT NOT GET THE KEY OUT. THIS MEANT THAT THE ACC MODE WAS ALLOWING POWER TO REMAIN ON. BECAUSE THE DEALERSHIP WAS CLOSED ON SUNDAY, THE POWER REMAINED ON UNTIL I COULD CALL THEM MONDAY MORNING. I WAS TOLD TO JUMP THE VEHICLE OFF AND BRING IT IN. WHEN DRIVING TO THE DEALERSHIP, I REALIZED THE RADIO NO LONGER WAS FUNCTIONING BECAUSE OF THE POWER FAILURE CAUSED BY THE IGNITION SWITCH THAT WAS NOT WORKING. THEY REPLACED THE IG…

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ODI 11019426 · 32,000 mi

THE POWER DOORS ON EITHER SIDE DO NOT OPEN OR CLOSE ELECTRICALLY AND THE DRIVERS SIDE REAR PASSENGER DOOR DOES NOT OPEN FROM THE INSIDE OF THE VEHICLE MAKING IT UNSAFE FOR A PASSENGER IN THE BACK SEAT. THE WINDOWS DO NOT GO DOWN EITHER. MAJOR ISSUE. THIS HAPPENS ALL THE TIME WHEN IN MOTION OR STATIONARY.

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Air Bags
164
ODI 10522124 · 83,900 mi

THE SRS (AIRBAG WARNING LIGHT) CAME ON MY 2009 CHRYSLER TOWN & COUNTRY DURING THE LAST WEEK OF FEBRUARY 2013. I TOOK THE CAR INTO THE LOCAL DEALERSHIP FOR DIAGNOSTICS. THEY FOUND THAT THE ORC (OCCUPANT RESTRAINT CONTROLLER) MODULE WAS GIVING A FAULT CODE B2208 AND NEEDS TO BE REPLACED BY PART # 68148358AA (ORC MODULE). MY OWN RESEARCH FOUND A 2011 CHRYSLER SAFETY RECALL L01 OCCUPANT RESTRAINT CONTROLLER MODULE (ATTACHED) FOR 2008 MODELS OF THE CHRYSLER TOWN & COUNTRY AND DODGE. PAGE 3 CALLS FOR REPLACING THE ORC MODULE WITH SAME PART NUMBER A…

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ODI 10596523

I WAS DRIVING AT APPROXIMATELY 45 MPH WHEN MY T&C CHRYSLER MINIVAN JUST SHUT OFF. I HAD TO "ARM-STRONG" STEER IT TO THE SIDE OF THE ROAD AND RESTART IT. LUCKILY I WAS NOT ON THE HIGHWAY. NOW THE KEY FOB RANDOMLY GETS STUCK AT 'ACCESSORIES' AND I AM NOT ABLE TO TURN THE CAR OFF. APPARENTLY THE IGNITION DOES NOT KNOW THE CAR IS IN PARK AS WELL. WHEN I GET TO MY DESTINATION, I AM FACED WITH HAVING TO EITHER LEAVE THE KEY IN THE IGNITION WITH POWER BEING DRAINED FROM THE BATTERY (SINCE THING ARE STILL ON)..OR CONTINUALLY DRIVING AROUND AND …

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ODI 10599200 · 41,000 mi

WHILE DRIVING (HAPPENS AT ALL SPEEDS - 35, 50, 70, ETC.), COMPLETE POWER TO THE VEHICLE IS KILLED. THIS IS VERY SCARY WHEN IT OCCURS. WE LOSE POWER STEERING, BRAKES, AND I'M ASSUMING AIR BAGS AS WELL. WE HAVE HAD SEVERAL CLOSE CALLS WITH ENTIRE FAMILY IN CAR BUT HAVE BEEN LUCKY TO AVOID CRASHING INTO OTHER CARS, CEMENT WALLS, ETC. THIS HAS BEEN OCCURRING FOR OVER A YEAR NOW AT RANDOM INTERVALS. WE HAVE TAKEN THE VEHICLE INTO A LICENSED SHOP (MASTERTECH) FOR INSPECTION BUT THEY HAVE NOT BEEN SUCCESSFUL IN DIAGNOSING. I'M FEARFUL THIS I…

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4
ODI 10596523

I WAS DRIVING AT APPROXIMATELY 45 MPH WHEN MY T&C CHRYSLER MINIVAN JUST SHUT OFF. I HAD TO "ARM-STRONG" STEER IT TO THE SIDE OF THE ROAD AND RESTART IT. LUCKILY I WAS NOT ON THE HIGHWAY. NOW THE KEY FOB RANDOMLY GETS STUCK AT 'ACCESSORIES' AND I AM NOT ABLE TO TURN THE CAR OFF. APPARENTLY THE IGNITION DOES NOT KNOW THE CAR IS IN PARK AS WELL. WHEN I GET TO MY DESTINATION, I AM FACED WITH HAVING TO EITHER LEAVE THE KEY IN THE IGNITION WITH POWER BEING DRAINED FROM THE BATTERY (SINCE THING ARE STILL ON)..OR CONTINUALLY DRIVING AROUND AND …

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ODI 10599200 · 41,000 mi

WHILE DRIVING (HAPPENS AT ALL SPEEDS - 35, 50, 70, ETC.), COMPLETE POWER TO THE VEHICLE IS KILLED. THIS IS VERY SCARY WHEN IT OCCURS. WE LOSE POWER STEERING, BRAKES, AND I'M ASSUMING AIR BAGS AS WELL. WE HAVE HAD SEVERAL CLOSE CALLS WITH ENTIRE FAMILY IN CAR BUT HAVE BEEN LUCKY TO AVOID CRASHING INTO OTHER CARS, CEMENT WALLS, ETC. THIS HAS BEEN OCCURRING FOR OVER A YEAR NOW AT RANDOM INTERVALS. WE HAVE TAKEN THE VEHICLE INTO A LICENSED SHOP (MASTERTECH) FOR INSPECTION BUT THEY HAVE NOT BEEN SUCCESSFUL IN DIAGNOSING. I'M FEARFUL THIS I…

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ODI 10664528 · 54,000 mi

MY VEHICLE WAS ISSUED A RECALL ON JUNE 16,2011 DEALING WITH THE WIRELESS IGNITION; HOWEVER, I DID NOT RECEIVE A NOTICE FOR THIS SPECIFIC RECALL UNTIL JUNE 2014. I IMMEDIATELY BROUGHT MY VEHICLE TO A CHRYSLER DEALER. BUT AFTER INSPECITION, THEY SAID THEY DID NOT HAVE THE PART NEEDED TO FIX THE PROBLEM. SINCE JUNE 2014, I HAVE MADE SEVERAL PHONE CALLS ONLY TO BE TOLD THAT THEY ARE STILL WAITING FOR THE PART. SINCE THIS IS A SAFETY ISSUE, WHAT CAN I DO TO SPEED UP THE PROCESS FOR RECTIFYING MY SITUATION? *TR

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2
ODI 11099192 · 64,000 mi

TL* THE CONTACT OWNED A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE CRUISE CONTROL MALFUNCTIONED. THE CONTACT STATED THAT THE CRUISE CONTROL BECAME STUCK AND THE CONTACT COULD NOT STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE VEHICLE CRASHED INTO A DIVIDER AND ROLLED OVER SEVERAL TIMES. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. POLICE REPORT NUMBER: 18-16077 WAS FILED. THE CONTACT'S HUSBAND SUSTAINED A MILD CONCUSSION, PAIN IN THE RIBS, CONTUSIONS ON BOTH LEGS, AND CHEST PAIN. THE CONTACT SUSTAINED AN INJURY TO THE HEART, WH…

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ODI 11543329

Air conditioning condensation leaking below dashboard and onto carpet, causing electrical shorts in air bag and anti-lock brake (ABS). Chrysler identified this issue and issued a recall (K25) in January 2011, but only for vehicles manufactured through December 3, 2008. In consultation with Chrysler and according to its own internal documentation, my vehicle (manufactured in February 2009) has the same defective parts and is prone to the same safety issues caused by condensation leaking into critical electronic safety components, but they refu…

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5
ODI 10689961 · 90,000 mi

DURING THE PAST WEEK, FIVE DIFFERENT TIMES WHILE DRIVING THE VEHICLE HAS SHUT OFF, LOSING ALL POWER INCLUDING POWER STEERING. THE CAR NEEDED TO BE PUT INTO NEUTRAL AND RESTARTED. THIS OCCURRED EVEN AFTER REMOVING ALL ADDITIONAL KEYS AND KEYCHAINS FROM THE KEY FOB. THE INCIDENTS OCCURRED AT VARIOUS SPEEDS RANGING FROM 25-60, INCLUDING ONCE ON A HIGHWAY/HIGHWAY ENTRANCE RAMP. TWO DEALERS WERE CONTACTED REGARDING RECALL AND BOTH STATED THAT RECALL PARTS ARE ON BACKORDER WITH NO EXPECTED DATE OF ARRIVAL. AN ATTEMPT TO CONTACT CHRYSLER GROUP RE…

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ODI 10706684 · 146,000 mi

WE HAVE HAD REPEATED ENGINE STALL/POWER STEERING MALFUNCTIONS WITH OUR 2009 CHRYSLER TOWN AND COUNTRY STARTING IN DECEMBER 2014. (A VERY SIMILAR INCIDENT WHICH REQUIRED $2,518 IN REPAIRS OCCURRED IN 2012). STARTING IN DECEMBER 2014, THE ENGINE REPEATEDLY SHUT-OFF DURING OPERATION. TYPICALLY THIS OCCURS AT SPEEDS BETWEEN 25-45MPH. THE ENGINE SHUTS DOWN, STEERING CAPABILITY IS LOST AND THE AIRBAGS BECOME NO-FUNCTIONAL. THIS RESULTS IN VERY UNSAFE DRIVING CONDITIONS AS CONTROL OF THE VEHICLE IS ALMOST IMPOSSIBLE. MULTIPLE CALLS HAVE BEEN M…

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ODI 11204984 · 170,000 mi

CLOCKSPRING GOES AND I HAVE A HOOD PROBLEM AND MY SHIFTER GETS STUCK ON PARK. ALSO MY POWER STEERING IS NOISY.

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0
1
ODI 11221964 · 97,528 mi

INSTRUMENT PANEL LIGHTS AND GAUGES FLICKER AND MOVES SIMULTANEOUS WITHOUT ANY WARNING, TRANSMISSION GAVE OUT AT 97,528 MILES. FROM WHAT WE WERE TOLD IT IS A DEFECT THAT THOSE CARS HAVE. ALSO I'D POINT OUT I KNOW A FEW PEOPLE WITH SAME PROBLEM AND THEY WILL DOCUMENT THEIR COMPLAINTS AS WELL.CAR TURNS ON AND ONLY MOVES IN REVERSE, ONCE YOU TRY TO PLACE IT IN DRIVE IT SHUTS OFF. DEFECTIVE TRANSMISSION. THIS HAPPENED TO US WHILE WE WERE COMING OUT OF THE HIGHWAY AND GOING TO A RED LIGHT STOP. WHILE WE CAME TO A COMPLETE STOP THE CAR SHOOK REAL HARD…

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0
Engine
39
ODI 10549382 · 59,000 mi

MY WIFE WAS DRIVING OUR 2009 CHRYSLER TOWN AND COUNTY DOWN THE ROAD WHEN THE VANS ENGINE COMPLETELY TURNED OFF AS IF SHE SHUT THE IGNITION DOWN. THANKFULLY MY WIFE WAS ABLE TO COAST INTO A PARKING AREA WHERE AFTER SOME TIME SHE WAS ABLE TO RESTART THE VAN AND PROCEED ON HER WAY. NUMEROUS TIMES I HAVE TRIED TO START THE VAN AND THE ENGINE WOULD NOT TURN OVER UNTIL THE KEY WAS TAKEN OUT AND FLIPPED AROUND AND THEN IT WOULD START. TWO DAYS AGO THE VAN WOULD NOT START AT ALL BUT ALL IF THE KEY FOB FUNCTIONS WORKED AND ALL OF THE ELECTRICAL GAUGE…

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ODI 10569034 · 110,000 mi

DRIVING DOWN THE ROAD THE CAR TURNED OFF. DON'T KNOW IF MY KNEE HIT THE KEY CHAIN TO TURN OFF THE CAR OR IF THE CAR JUST TURNED OFF. I WAS DRIVING STRAIGHT AND TURNED THE CAR BACK ON AND IT WAS OK. IF I WOULD OF BEEN ON A CURVE IT MIGHT HAVE BEEN DIFFERENT. I HAVE SINCE THEN BOUGHT A QUICK RELEASE LOCK SO MY KEYS ARE NOT ATTACHED TO THE KEY FOR THE VAN. HAVEN'T HAD ANY PROBLEMS AS OF YET. BUT I JUST BOUGHT IT. JUST THINK THE DESIGN OF THE CAR COULD BE DIFFERENT TO HAVE THE KEY PLACEMENT SOMEWHERE ELSE OR CHANGE HOW THE KEY FITS INTO THE …

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ODI 10573974

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO STATED THAT NONE OF THE ELECTRICAL COMPONENTS FUNCTIONED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. UPDATED 5/27/14*CN

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4
ODI 10596523

I WAS DRIVING AT APPROXIMATELY 45 MPH WHEN MY T&C CHRYSLER MINIVAN JUST SHUT OFF. I HAD TO "ARM-STRONG" STEER IT TO THE SIDE OF THE ROAD AND RESTART IT. LUCKILY I WAS NOT ON THE HIGHWAY. NOW THE KEY FOB RANDOMLY GETS STUCK AT 'ACCESSORIES' AND I AM NOT ABLE TO TURN THE CAR OFF. APPARENTLY THE IGNITION DOES NOT KNOW THE CAR IS IN PARK AS WELL. WHEN I GET TO MY DESTINATION, I AM FACED WITH HAVING TO EITHER LEAVE THE KEY IN THE IGNITION WITH POWER BEING DRAINED FROM THE BATTERY (SINCE THING ARE STILL ON)..OR CONTINUALLY DRIVING AROUND AND …

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ODI 10599200 · 41,000 mi

WHILE DRIVING (HAPPENS AT ALL SPEEDS - 35, 50, 70, ETC.), COMPLETE POWER TO THE VEHICLE IS KILLED. THIS IS VERY SCARY WHEN IT OCCURS. WE LOSE POWER STEERING, BRAKES, AND I'M ASSUMING AIR BAGS AS WELL. WE HAVE HAD SEVERAL CLOSE CALLS WITH ENTIRE FAMILY IN CAR BUT HAVE BEEN LUCKY TO AVOID CRASHING INTO OTHER CARS, CEMENT WALLS, ETC. THIS HAS BEEN OCCURRING FOR OVER A YEAR NOW AT RANDOM INTERVALS. WE HAVE TAKEN THE VEHICLE INTO A LICENSED SHOP (MASTERTECH) FOR INSPECTION BUT THEY HAVE NOT BEEN SUCCESSFUL IN DIAGNOSING. I'M FEARFUL THIS I…

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ODI 10664528 · 54,000 mi

MY VEHICLE WAS ISSUED A RECALL ON JUNE 16,2011 DEALING WITH THE WIRELESS IGNITION; HOWEVER, I DID NOT RECEIVE A NOTICE FOR THIS SPECIFIC RECALL UNTIL JUNE 2014. I IMMEDIATELY BROUGHT MY VEHICLE TO A CHRYSLER DEALER. BUT AFTER INSPECITION, THEY SAID THEY DID NOT HAVE THE PART NEEDED TO FIX THE PROBLEM. SINCE JUNE 2014, I HAVE MADE SEVERAL PHONE CALLS ONLY TO BE TOLD THAT THEY ARE STILL WAITING FOR THE PART. SINCE THIS IS A SAFETY ISSUE, WHAT CAN I DO TO SPEED UP THE PROCESS FOR RECTIFYING MY SITUATION? *TR

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7
ODI 10475849 · 47,800 mi

PURCHASED A 2009 T&C 3 WEEKS AGO, 47607MILES. FIRST INCIDENCE OCCURRED AFTER 1 WEEK. WHILE DRIVING THE VEHICLE LOST POWER STEERING, (ELECTRONICS, LIGHTS, RADIO, ETC REMAINED ACTIVE), I REALIZED THE ENGINE HAD STALLED/CUTOFF. I WAS ONLY GOING ABOUT 20MPH, I HAD TO PUT THE CAR IN PARK AND RESTART THE IGNITION. CAR DROVE FINE. TOOK THE CAR BACK TO DEALERSHIP WHERE THEY MACHINED THE REAR ROTORS. WEEK 2, TOOK THE CAR BACK TO THE DEALERSHIP AGAIN, THEY MACHINED THE FRONT ROTORS. WEEK 3, WHILE DRIVING THE SAME INCIDENT OCCURRED, ENGINE CUTOFF D…

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ODI 10484084 · 54,000 mi

CAR STARTING ACCELERATING ON ITS OWN. I WASN'T ABLE TO SLOW DOWN AS THE BRAKES DIDN'T RESPOND (THEY SEAMEN STUCK). THIS HAS HAPPEN AT LEAST TWICE IN A 3 WEEKS PERIOD. I HAVE TO PUSH THE ACCELERATOR HARDER IN ORDER TO SOMEHOW MADE THE CAR RESPONSIVE. THE SECOND TIME THIS HAPPENED, A BRAKE SIGNAL CAME UP, ONCE I WAS ABLE TO TAKE CONTROL OF THE CAR, I PARKED ON SIDE OF THE ROAD, TURNED THE CAR OFF AND THEN TURNED ON AGAIN AND SIGNAL WENT OFF. BOTH TIMES I WAS DRIVING IN THE FREEWAY AT 65 MPH TRYING TO PASS ANOTHER CAR WITH MY 2 KIDS UNDER THE AGE …

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ODI 10569034 · 110,000 mi

DRIVING DOWN THE ROAD THE CAR TURNED OFF. DON'T KNOW IF MY KNEE HIT THE KEY CHAIN TO TURN OFF THE CAR OR IF THE CAR JUST TURNED OFF. I WAS DRIVING STRAIGHT AND TURNED THE CAR BACK ON AND IT WAS OK. IF I WOULD OF BEEN ON A CURVE IT MIGHT HAVE BEEN DIFFERENT. I HAVE SINCE THEN BOUGHT A QUICK RELEASE LOCK SO MY KEYS ARE NOT ATTACHED TO THE KEY FOR THE VAN. HAVEN'T HAD ANY PROBLEMS AS OF YET. BUT I JUST BOUGHT IT. JUST THINK THE DESIGN OF THE CAR COULD BE DIFFERENT TO HAVE THE KEY PLACEMENT SOMEWHERE ELSE OR CHANGE HOW THE KEY FITS INTO THE …

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16
ODI 10462789 · 15,000 mi

AFTER SUSTAINED HIGHWAY SPEEDS, OUR VAN STALLED UPON EXITING THE HIGHWAY AND COMING TO A COMPLETE STOP AT THE FIRST TRAFFIC LIGHT. THE STEERING WHEEL AND BRAKE PEDAL WOULD SHAKE VERY HARD IMMEDIATELY PRIOR TO STALLING. THE TACHOMETER WOULD ALSO DIP BELOW 750 RPM IMMEDIATELY BEFORE ENGINE STALLING. THIS SAME THING HAPPENED AT LEAST 10 TIMES BEFORE WE FINALLY TOOK IT BACK TO THE DEALERSHIP. THEY COULD NOT FIND ANYTHING WRONG WITH THE VAN AND SAID THAT THEY SIMPLY UPDATED THE ENGINE COMPUTER SOFTWARE. THE PROBLEM CONTINUED AND BECAME QUITE PR…

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ODI 10475849 · 47,800 mi

PURCHASED A 2009 T&C 3 WEEKS AGO, 47607MILES. FIRST INCIDENCE OCCURRED AFTER 1 WEEK. WHILE DRIVING THE VEHICLE LOST POWER STEERING, (ELECTRONICS, LIGHTS, RADIO, ETC REMAINED ACTIVE), I REALIZED THE ENGINE HAD STALLED/CUTOFF. I WAS ONLY GOING ABOUT 20MPH, I HAD TO PUT THE CAR IN PARK AND RESTART THE IGNITION. CAR DROVE FINE. TOOK THE CAR BACK TO DEALERSHIP WHERE THEY MACHINED THE REAR ROTORS. WEEK 2, TOOK THE CAR BACK TO THE DEALERSHIP AGAIN, THEY MACHINED THE FRONT ROTORS. WEEK 3, WHILE DRIVING THE SAME INCIDENT OCCURRED, ENGINE CUTOFF D…

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ODI 10569034 · 110,000 mi

DRIVING DOWN THE ROAD THE CAR TURNED OFF. DON'T KNOW IF MY KNEE HIT THE KEY CHAIN TO TURN OFF THE CAR OR IF THE CAR JUST TURNED OFF. I WAS DRIVING STRAIGHT AND TURNED THE CAR BACK ON AND IT WAS OK. IF I WOULD OF BEEN ON A CURVE IT MIGHT HAVE BEEN DIFFERENT. I HAVE SINCE THEN BOUGHT A QUICK RELEASE LOCK SO MY KEYS ARE NOT ATTACHED TO THE KEY FOR THE VAN. HAVEN'T HAD ANY PROBLEMS AS OF YET. BUT I JUST BOUGHT IT. JUST THINK THE DESIGN OF THE CAR COULD BE DIFFERENT TO HAVE THE KEY PLACEMENT SOMEWHERE ELSE OR CHANGE HOW THE KEY FITS INTO THE …

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0
9
ODI 10462789 · 15,000 mi

AFTER SUSTAINED HIGHWAY SPEEDS, OUR VAN STALLED UPON EXITING THE HIGHWAY AND COMING TO A COMPLETE STOP AT THE FIRST TRAFFIC LIGHT. THE STEERING WHEEL AND BRAKE PEDAL WOULD SHAKE VERY HARD IMMEDIATELY PRIOR TO STALLING. THE TACHOMETER WOULD ALSO DIP BELOW 750 RPM IMMEDIATELY BEFORE ENGINE STALLING. THIS SAME THING HAPPENED AT LEAST 10 TIMES BEFORE WE FINALLY TOOK IT BACK TO THE DEALERSHIP. THEY COULD NOT FIND ANYTHING WRONG WITH THE VAN AND SAID THAT THEY SIMPLY UPDATED THE ENGINE COMPUTER SOFTWARE. THE PROBLEM CONTINUED AND BECAME QUITE PR…

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ODI 10551748 · 30,000 mi

WAS DRIVING ABOUT 20 TO 30 MPH, CROSSING OVER RAILROAD TRACKS THE VEHICLE CUT OUT AND COMPLETELY SHUT DOWN. HAD TO PUT THE CAR IN NEUTRAL AND ATTEMPT TO RESTART. IT RESTARTED AND DID NOT HAPPEN FOR A WHILE. THIS HAPPENS ON OCCASION AND IS AN ON GOING PROBLEM. HAD IT IN TO CHRYSLER DEALER AND THEY SAID THEY WERE NOT ABLE TO FIND ANYTHING WRONG WITH THE CAR. *TR

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ODI 10572678 · 35,000 mi

VEHICLE STALLS WHILE EXITING HIGHWAY AND COMING TO A STOP. ENGINE RPMS DIP AND CAR BUCKS AND ALMOST HITS CAR IN FRONT. THEN ENGINE STALLS OUT. AT FIRST AFTER PUTTING IT IN PARK AND RESTARTING IT WAS OK UNTIL GOING ON THE HIGHWAY AGAIN. NOW THE ENGINE DOESN'T BUCK IT JUST STALLS OUT WHEN COMING TO A STOP AFTER HIGHWAY DRIVING AND WHEN PUT IN PARK IT STARTS BUT WHEN PUT INTO DRIVE IT STALLS RIGHT OUT AGAIN. THEN STARTS AFTER BEING PUT BACK IN PARK AND I HAVE TO APPLY THROTTLE TO GET IT GOING IN DRIVE. DEALER IS COMPLETELY CLUELESS AND SINCE NO CO…

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1
ODI 11282748 · 148,000 mi

THE VEHICLE SHUTS OFF WHILE DRIVING VERY UNSAFE. YOU LOOSE ALL CONTROL OF THE VEHICLE WHEN IT SHUTS OFF STEERING AND BRAKES

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Service Brakes
7
ODI 10569034 · 110,000 mi

DRIVING DOWN THE ROAD THE CAR TURNED OFF. DON'T KNOW IF MY KNEE HIT THE KEY CHAIN TO TURN OFF THE CAR OR IF THE CAR JUST TURNED OFF. I WAS DRIVING STRAIGHT AND TURNED THE CAR BACK ON AND IT WAS OK. IF I WOULD OF BEEN ON A CURVE IT MIGHT HAVE BEEN DIFFERENT. I HAVE SINCE THEN BOUGHT A QUICK RELEASE LOCK SO MY KEYS ARE NOT ATTACHED TO THE KEY FOR THE VAN. HAVEN'T HAD ANY PROBLEMS AS OF YET. BUT I JUST BOUGHT IT. JUST THINK THE DESIGN OF THE CAR COULD BE DIFFERENT TO HAVE THE KEY PLACEMENT SOMEWHERE ELSE OR CHANGE HOW THE KEY FITS INTO THE …

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ODI 10586726 · 66,419 mi

THE FIRST INCIDENT OCCURRED WHEN THE VEHICLE WAS IN MOTION GOING ABOUT 40 MILES AN HOUR WHEN THE ENGINE SHUT OFF WITH POWER STEERING AND BRAKE PRESSURE LOSS. THE ABS AND TRACTION CONTROL LIGHT CAME ON. THE VEHICLE WAS ABLE TO BE MOVED OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. RESTARTED THE VEHICLE AND IT OPERATED AS NORMAL. THE SECOND INCIDENT OCCURRED WHILE MOVING THE VEHICLE AROUND 5 MILES AN HOUR WHEN THE ENGINE SHUT OFF AGAIN. POWER STEERING AND BRAKES FAILED TO WORK. THE THIRD INCIDENT OCCURRED TRAVELING ABOUT 30 MILES AN HOUR W…

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ODI 10662168

ALL FOUR BRAKE WARNING LIGHTS COME ON WHEN THE CAR IS STARTED AND THEY DO NOT GO OFF. WHEN THE INCIDENT FIRST HAPPENED THE BRAKE WARNING LIGHTS WOULD STAY ON UNTIL THE CAR WAS TURNED OFF AND WOULD NOT COME BACK ON FOR DAYS. THIS SAME CYCLE WOULD HAPPEN OVER AND OVER AGAIN. NOW THE WARNING LIGHTS COME ON A FEW MINUTES AFTER THE VEHICLE IS IN MOTION AND WILL NOT TURN OFF. I THINK THAT THERE IS A PROBLEM WITH THE INSTRUMENT PANEL OR IT HAS SOMETHING TO DO WITH THE L25 RECALL THAT HAS NOT BEEN FIXED YET. *TR

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2
ODI 11099192 · 64,000 mi

TL* THE CONTACT OWNED A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE CRUISE CONTROL MALFUNCTIONED. THE CONTACT STATED THAT THE CRUISE CONTROL BECAME STUCK AND THE CONTACT COULD NOT STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE VEHICLE CRASHED INTO A DIVIDER AND ROLLED OVER SEVERAL TIMES. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. POLICE REPORT NUMBER: 18-16077 WAS FILED. THE CONTACT'S HUSBAND SUSTAINED A MILD CONCUSSION, PAIN IN THE RIBS, CONTUSIONS ON BOTH LEGS, AND CHEST PAIN. THE CONTACT SUSTAINED AN INJURY TO THE HEART, WH…

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ODI 11543329

Air conditioning condensation leaking below dashboard and onto carpet, causing electrical shorts in air bag and anti-lock brake (ABS). Chrysler identified this issue and issued a recall (K25) in January 2011, but only for vehicles manufactured through December 3, 2008. In consultation with Chrysler and according to its own internal documentation, my vehicle (manufactured in February 2009) has the same defective parts and is prone to the same safety issues caused by condensation leaking into critical electronic safety components, but they refu…

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7
ODI 10475849 · 47,800 mi

PURCHASED A 2009 T&C 3 WEEKS AGO, 47607MILES. FIRST INCIDENCE OCCURRED AFTER 1 WEEK. WHILE DRIVING THE VEHICLE LOST POWER STEERING, (ELECTRONICS, LIGHTS, RADIO, ETC REMAINED ACTIVE), I REALIZED THE ENGINE HAD STALLED/CUTOFF. I WAS ONLY GOING ABOUT 20MPH, I HAD TO PUT THE CAR IN PARK AND RESTART THE IGNITION. CAR DROVE FINE. TOOK THE CAR BACK TO DEALERSHIP WHERE THEY MACHINED THE REAR ROTORS. WEEK 2, TOOK THE CAR BACK TO THE DEALERSHIP AGAIN, THEY MACHINED THE FRONT ROTORS. WEEK 3, WHILE DRIVING THE SAME INCIDENT OCCURRED, ENGINE CUTOFF D…

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ODI 10484084 · 54,000 mi

CAR STARTING ACCELERATING ON ITS OWN. I WASN'T ABLE TO SLOW DOWN AS THE BRAKES DIDN'T RESPOND (THEY SEAMEN STUCK). THIS HAS HAPPEN AT LEAST TWICE IN A 3 WEEKS PERIOD. I HAVE TO PUSH THE ACCELERATOR HARDER IN ORDER TO SOMEHOW MADE THE CAR RESPONSIVE. THE SECOND TIME THIS HAPPENED, A BRAKE SIGNAL CAME UP, ONCE I WAS ABLE TO TAKE CONTROL OF THE CAR, I PARKED ON SIDE OF THE ROAD, TURNED THE CAR OFF AND THEN TURNED ON AGAIN AND SIGNAL WENT OFF. BOTH TIMES I WAS DRIVING IN THE FREEWAY AT 65 MPH TRYING TO PASS ANOTHER CAR WITH MY 2 KIDS UNDER THE AGE …

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ODI 10569034 · 110,000 mi

DRIVING DOWN THE ROAD THE CAR TURNED OFF. DON'T KNOW IF MY KNEE HIT THE KEY CHAIN TO TURN OFF THE CAR OR IF THE CAR JUST TURNED OFF. I WAS DRIVING STRAIGHT AND TURNED THE CAR BACK ON AND IT WAS OK. IF I WOULD OF BEEN ON A CURVE IT MIGHT HAVE BEEN DIFFERENT. I HAVE SINCE THEN BOUGHT A QUICK RELEASE LOCK SO MY KEYS ARE NOT ATTACHED TO THE KEY FOR THE VAN. HAVEN'T HAD ANY PROBLEMS AS OF YET. BUT I JUST BOUGHT IT. JUST THINK THE DESIGN OF THE CAR COULD BE DIFFERENT TO HAVE THE KEY PLACEMENT SOMEWHERE ELSE OR CHANGE HOW THE KEY FITS INTO THE …

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8
ODI 10475849 · 47,800 mi

PURCHASED A 2009 T&C 3 WEEKS AGO, 47607MILES. FIRST INCIDENCE OCCURRED AFTER 1 WEEK. WHILE DRIVING THE VEHICLE LOST POWER STEERING, (ELECTRONICS, LIGHTS, RADIO, ETC REMAINED ACTIVE), I REALIZED THE ENGINE HAD STALLED/CUTOFF. I WAS ONLY GOING ABOUT 20MPH, I HAD TO PUT THE CAR IN PARK AND RESTART THE IGNITION. CAR DROVE FINE. TOOK THE CAR BACK TO DEALERSHIP WHERE THEY MACHINED THE REAR ROTORS. WEEK 2, TOOK THE CAR BACK TO THE DEALERSHIP AGAIN, THEY MACHINED THE FRONT ROTORS. WEEK 3, WHILE DRIVING THE SAME INCIDENT OCCURRED, ENGINE CUTOFF D…

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ODI 10569034 · 110,000 mi

DRIVING DOWN THE ROAD THE CAR TURNED OFF. DON'T KNOW IF MY KNEE HIT THE KEY CHAIN TO TURN OFF THE CAR OR IF THE CAR JUST TURNED OFF. I WAS DRIVING STRAIGHT AND TURNED THE CAR BACK ON AND IT WAS OK. IF I WOULD OF BEEN ON A CURVE IT MIGHT HAVE BEEN DIFFERENT. I HAVE SINCE THEN BOUGHT A QUICK RELEASE LOCK SO MY KEYS ARE NOT ATTACHED TO THE KEY FOR THE VAN. HAVEN'T HAD ANY PROBLEMS AS OF YET. BUT I JUST BOUGHT IT. JUST THINK THE DESIGN OF THE CAR COULD BE DIFFERENT TO HAVE THE KEY PLACEMENT SOMEWHERE ELSE OR CHANGE HOW THE KEY FITS INTO THE …

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ODI 10586726 · 66,419 mi

THE FIRST INCIDENT OCCURRED WHEN THE VEHICLE WAS IN MOTION GOING ABOUT 40 MILES AN HOUR WHEN THE ENGINE SHUT OFF WITH POWER STEERING AND BRAKE PRESSURE LOSS. THE ABS AND TRACTION CONTROL LIGHT CAME ON. THE VEHICLE WAS ABLE TO BE MOVED OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. RESTARTED THE VEHICLE AND IT OPERATED AS NORMAL. THE SECOND INCIDENT OCCURRED WHILE MOVING THE VEHICLE AROUND 5 MILES AN HOUR WHEN THE ENGINE SHUT OFF AGAIN. POWER STEERING AND BRAKES FAILED TO WORK. THE THIRD INCIDENT OCCURRED TRAVELING ABOUT 30 MILES AN HOUR W…

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000
Steering
14
ODI 10444452 · 51,164 mi

MY 2009 CHRYSLER TOWN AND COUNTRY 4 LITER ENGINE STOPPED DEAD 3/4 MILE AFTER LEAVING HOME IN THE MORNING. I WAS DOING 15 MPH AT THE TIME. EVERYTHING STOPPED WORKING, I.E., THE POWER STEERING WAS UNMOVABLE AND THE POWER BRAKES WERE NON-RESPONSIVE. BECAUSE IT HAPPENED IN A CURVE, I ENDED UP IN THE ONCOMING LANE ON A SINGLE LANE ROAD. LUCKILY THERE WAS NO CAR IN THAT LANE. IN ADDITION, THE HEATING AND COOLING SYSTEM AND THE RADIO ALSO STOPPED. THE DASHBOARD WENT DARK. THERE WAS TOTAL SILENCE. AFTER ABOUT 45 SECONDS I RESTARTED THE CAR WITH NO PR…

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ODI 10569034 · 110,000 mi

DRIVING DOWN THE ROAD THE CAR TURNED OFF. DON'T KNOW IF MY KNEE HIT THE KEY CHAIN TO TURN OFF THE CAR OR IF THE CAR JUST TURNED OFF. I WAS DRIVING STRAIGHT AND TURNED THE CAR BACK ON AND IT WAS OK. IF I WOULD OF BEEN ON A CURVE IT MIGHT HAVE BEEN DIFFERENT. I HAVE SINCE THEN BOUGHT A QUICK RELEASE LOCK SO MY KEYS ARE NOT ATTACHED TO THE KEY FOR THE VAN. HAVEN'T HAD ANY PROBLEMS AS OF YET. BUT I JUST BOUGHT IT. JUST THINK THE DESIGN OF THE CAR COULD BE DIFFERENT TO HAVE THE KEY PLACEMENT SOMEWHERE ELSE OR CHANGE HOW THE KEY FITS INTO THE …

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ODI 10586726 · 66,419 mi

THE FIRST INCIDENT OCCURRED WHEN THE VEHICLE WAS IN MOTION GOING ABOUT 40 MILES AN HOUR WHEN THE ENGINE SHUT OFF WITH POWER STEERING AND BRAKE PRESSURE LOSS. THE ABS AND TRACTION CONTROL LIGHT CAME ON. THE VEHICLE WAS ABLE TO BE MOVED OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. RESTARTED THE VEHICLE AND IT OPERATED AS NORMAL. THE SECOND INCIDENT OCCURRED WHILE MOVING THE VEHICLE AROUND 5 MILES AN HOUR WHEN THE ENGINE SHUT OFF AGAIN. POWER STEERING AND BRAKES FAILED TO WORK. THE THIRD INCIDENT OCCURRED TRAVELING ABOUT 30 MILES AN HOUR W…

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5
ODI 10689961 · 90,000 mi

DURING THE PAST WEEK, FIVE DIFFERENT TIMES WHILE DRIVING THE VEHICLE HAS SHUT OFF, LOSING ALL POWER INCLUDING POWER STEERING. THE CAR NEEDED TO BE PUT INTO NEUTRAL AND RESTARTED. THIS OCCURRED EVEN AFTER REMOVING ALL ADDITIONAL KEYS AND KEYCHAINS FROM THE KEY FOB. THE INCIDENTS OCCURRED AT VARIOUS SPEEDS RANGING FROM 25-60, INCLUDING ONCE ON A HIGHWAY/HIGHWAY ENTRANCE RAMP. TWO DEALERS WERE CONTACTED REGARDING RECALL AND BOTH STATED THAT RECALL PARTS ARE ON BACKORDER WITH NO EXPECTED DATE OF ARRIVAL. AN ATTEMPT TO CONTACT CHRYSLER GROUP RE…

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ODI 10706684 · 146,000 mi

WE HAVE HAD REPEATED ENGINE STALL/POWER STEERING MALFUNCTIONS WITH OUR 2009 CHRYSLER TOWN AND COUNTRY STARTING IN DECEMBER 2014. (A VERY SIMILAR INCIDENT WHICH REQUIRED $2,518 IN REPAIRS OCCURRED IN 2012). STARTING IN DECEMBER 2014, THE ENGINE REPEATEDLY SHUT-OFF DURING OPERATION. TYPICALLY THIS OCCURS AT SPEEDS BETWEEN 25-45MPH. THE ENGINE SHUTS DOWN, STEERING CAPABILITY IS LOST AND THE AIRBAGS BECOME NO-FUNCTIONAL. THIS RESULTS IN VERY UNSAFE DRIVING CONDITIONS AS CONTROL OF THE VEHICLE IS ALMOST IMPOSSIBLE. MULTIPLE CALLS HAVE BEEN M…

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ODI 11204984 · 170,000 mi

CLOCKSPRING GOES AND I HAVE A HOOD PROBLEM AND MY SHIFTER GETS STUCK ON PARK. ALSO MY POWER STEERING IS NOISY.

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16
ODI 10462789 · 15,000 mi

AFTER SUSTAINED HIGHWAY SPEEDS, OUR VAN STALLED UPON EXITING THE HIGHWAY AND COMING TO A COMPLETE STOP AT THE FIRST TRAFFIC LIGHT. THE STEERING WHEEL AND BRAKE PEDAL WOULD SHAKE VERY HARD IMMEDIATELY PRIOR TO STALLING. THE TACHOMETER WOULD ALSO DIP BELOW 750 RPM IMMEDIATELY BEFORE ENGINE STALLING. THIS SAME THING HAPPENED AT LEAST 10 TIMES BEFORE WE FINALLY TOOK IT BACK TO THE DEALERSHIP. THEY COULD NOT FIND ANYTHING WRONG WITH THE VAN AND SAID THAT THEY SIMPLY UPDATED THE ENGINE COMPUTER SOFTWARE. THE PROBLEM CONTINUED AND BECAME QUITE PR…

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ODI 10475849 · 47,800 mi

PURCHASED A 2009 T&C 3 WEEKS AGO, 47607MILES. FIRST INCIDENCE OCCURRED AFTER 1 WEEK. WHILE DRIVING THE VEHICLE LOST POWER STEERING, (ELECTRONICS, LIGHTS, RADIO, ETC REMAINED ACTIVE), I REALIZED THE ENGINE HAD STALLED/CUTOFF. I WAS ONLY GOING ABOUT 20MPH, I HAD TO PUT THE CAR IN PARK AND RESTART THE IGNITION. CAR DROVE FINE. TOOK THE CAR BACK TO DEALERSHIP WHERE THEY MACHINED THE REAR ROTORS. WEEK 2, TOOK THE CAR BACK TO THE DEALERSHIP AGAIN, THEY MACHINED THE FRONT ROTORS. WEEK 3, WHILE DRIVING THE SAME INCIDENT OCCURRED, ENGINE CUTOFF D…

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ODI 10569034 · 110,000 mi

DRIVING DOWN THE ROAD THE CAR TURNED OFF. DON'T KNOW IF MY KNEE HIT THE KEY CHAIN TO TURN OFF THE CAR OR IF THE CAR JUST TURNED OFF. I WAS DRIVING STRAIGHT AND TURNED THE CAR BACK ON AND IT WAS OK. IF I WOULD OF BEEN ON A CURVE IT MIGHT HAVE BEEN DIFFERENT. I HAVE SINCE THEN BOUGHT A QUICK RELEASE LOCK SO MY KEYS ARE NOT ATTACHED TO THE KEY FOR THE VAN. HAVEN'T HAD ANY PROBLEMS AS OF YET. BUT I JUST BOUGHT IT. JUST THINK THE DESIGN OF THE CAR COULD BE DIFFERENT TO HAVE THE KEY PLACEMENT SOMEWHERE ELSE OR CHANGE HOW THE KEY FITS INTO THE …

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8
ODI 10475849 · 47,800 mi

PURCHASED A 2009 T&C 3 WEEKS AGO, 47607MILES. FIRST INCIDENCE OCCURRED AFTER 1 WEEK. WHILE DRIVING THE VEHICLE LOST POWER STEERING, (ELECTRONICS, LIGHTS, RADIO, ETC REMAINED ACTIVE), I REALIZED THE ENGINE HAD STALLED/CUTOFF. I WAS ONLY GOING ABOUT 20MPH, I HAD TO PUT THE CAR IN PARK AND RESTART THE IGNITION. CAR DROVE FINE. TOOK THE CAR BACK TO DEALERSHIP WHERE THEY MACHINED THE REAR ROTORS. WEEK 2, TOOK THE CAR BACK TO THE DEALERSHIP AGAIN, THEY MACHINED THE FRONT ROTORS. WEEK 3, WHILE DRIVING THE SAME INCIDENT OCCURRED, ENGINE CUTOFF D…

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ODI 10569034 · 110,000 mi

DRIVING DOWN THE ROAD THE CAR TURNED OFF. DON'T KNOW IF MY KNEE HIT THE KEY CHAIN TO TURN OFF THE CAR OR IF THE CAR JUST TURNED OFF. I WAS DRIVING STRAIGHT AND TURNED THE CAR BACK ON AND IT WAS OK. IF I WOULD OF BEEN ON A CURVE IT MIGHT HAVE BEEN DIFFERENT. I HAVE SINCE THEN BOUGHT A QUICK RELEASE LOCK SO MY KEYS ARE NOT ATTACHED TO THE KEY FOR THE VAN. HAVEN'T HAD ANY PROBLEMS AS OF YET. BUT I JUST BOUGHT IT. JUST THINK THE DESIGN OF THE CAR COULD BE DIFFERENT TO HAVE THE KEY PLACEMENT SOMEWHERE ELSE OR CHANGE HOW THE KEY FITS INTO THE …

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ODI 10586726 · 66,419 mi

THE FIRST INCIDENT OCCURRED WHEN THE VEHICLE WAS IN MOTION GOING ABOUT 40 MILES AN HOUR WHEN THE ENGINE SHUT OFF WITH POWER STEERING AND BRAKE PRESSURE LOSS. THE ABS AND TRACTION CONTROL LIGHT CAME ON. THE VEHICLE WAS ABLE TO BE MOVED OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. RESTARTED THE VEHICLE AND IT OPERATED AS NORMAL. THE SECOND INCIDENT OCCURRED WHILE MOVING THE VEHICLE AROUND 5 MILES AN HOUR WHEN THE ENGINE SHUT OFF AGAIN. POWER STEERING AND BRAKES FAILED TO WORK. THE THIRD INCIDENT OCCURRED TRAVELING ABOUT 30 MILES AN HOUR W…

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1
ODI 10438544 · 1,700 mi

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY PULL TOWARDS THE RIGHT WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE ALIGNED AT LEAST SEVEN TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING WITHIN SPECIFICATIONS. THE FAILURE MILEAGE WAS 1,700. THE CONSUMER ALSO STATED THERE WAS AN ISSUE WITH THE BRAKE CALIPERS AND ITS RELATED COMPONENTS. THE GUIDE PINS ON …

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3
ODI 10462789 · 15,000 mi

AFTER SUSTAINED HIGHWAY SPEEDS, OUR VAN STALLED UPON EXITING THE HIGHWAY AND COMING TO A COMPLETE STOP AT THE FIRST TRAFFIC LIGHT. THE STEERING WHEEL AND BRAKE PEDAL WOULD SHAKE VERY HARD IMMEDIATELY PRIOR TO STALLING. THE TACHOMETER WOULD ALSO DIP BELOW 750 RPM IMMEDIATELY BEFORE ENGINE STALLING. THIS SAME THING HAPPENED AT LEAST 10 TIMES BEFORE WE FINALLY TOOK IT BACK TO THE DEALERSHIP. THEY COULD NOT FIND ANYTHING WRONG WITH THE VAN AND SAID THAT THEY SIMPLY UPDATED THE ENGINE COMPUTER SOFTWARE. THE PROBLEM CONTINUED AND BECAME QUITE PR…

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ODI 10575866

SEVERAL TIMES I HAVE BEEN DRIVING AND MY ENGINE STOPS FOR NO REASON. IT HAS HAPPENED HAS I WAS MERGING ONTO A HIGHWAY AND INSTEAD OF INCREASING MY SPEED I WAS SLOWING DOWN. IT HAS HAPPENED AT RANDOM TIMES AND IN JUST NORMAL DRIVING SITUATIONS. THE MOST RECENT WAS DRIVING FROM RHODE ISLAND BACK TO CT AND 2 HOURS INTO THE DRIVE THE CAR STOPPED AS I WAS TURNING LEFT AT A LIGHT FROM ONE BUSY ROADWAY ONTO ANOTHER WITH QUITE A FEW CARS SURROUNDING ME. MOST OF THE TIME THAT THIS HAPPENS I HAVE TO PULL OVER (WITHOUT POWER STEERING) AND PUT THE CAR …

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ODI 10632772 · 85,000 mi

MY VEHICLE HAS STALLED OUT TWICE. ONCE JUST AFTER STOPPING AT AN INTERSECTION AND ONCE WHEN TURNING IN MY DRIVEWAY. ON BOTH OCCASIONS, THE POWER STEERING WENT OUT AND I COULD NOT CONTROL THE DIRECTION OF THE VAN. THANKFULLY THE BRAKES DID NOT GO OUT. THIS IS VERY WORRISOME TO ME, ESPECIALLY IF IT COULD OCCUR AT HIGHER RATES OF SPEED. I DID TAKE IT IN TO A DEALER FOR THIS ISSUE, ALTHOUGH NOTHING WAS DONE FOR IT. CONSTANTLY WORRIED IT COULD HAPPEN AGAIN.

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0
Wheels0000
1
ODI 10438544 · 1,700 mi

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY PULL TOWARDS THE RIGHT WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE ALIGNED AT LEAST SEVEN TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING WITHIN SPECIFICATIONS. THE FAILURE MILEAGE WAS 1,700. THE CONSUMER ALSO STATED THERE WAS AN ISSUE WITH THE BRAKE CALIPERS AND ITS RELATED COMPONENTS. THE GUIDE PINS ON …

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1
ODI 10525909 · 77,500 mi

I HAVE BEEN HEARING A GRINDING/HOWLING NOISE COMING FROM THE FRONT OF THE VEHICLE. I TOOK IT TO A DODGE DEALERSHIP AND THEY ADVISED THE FRONT HUB/WHEEL BEARINGS HAVE GONE BAD. CHRYSLER IS RECOMMENDING THE REPLACEMENT OF BOTH FRONT HUB ASSEMBLY'S (DRIVER AND PASSENGER SIDE) BECAUSE THE PART HAD TO BE REDESIGNED TO PREVENT FAILURE. CHRYSLER HAS ISSUED RECALLS FOR SEVERAL OF THE TOWN AND COUNTRY'S WITHIN THE YEAR RANGE OF 2008 - 2010, BUT DOES NOT WANT TO COVER THIS ONE BECAUSE IT IS NOT IN THEIR PARAMETERS FOR REPAIR. I TOLD THE CHRYSLER REPR…

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1
ODI 10744363 · 76,800 mi

WHILE FILLING THE REAR DRIVER SIDE TIRE WITH AIR, THE ALUMINUM VALVE STEM SNAPPED OFF CAUSING THE TIRE TO COMPLETELY DEFLATE. REPLACED ALUMINUM STEM WITH RUBBER STEM AS A TEMPORARY FIX WHILE SEARCHING FOR REPLACEMENT PARTS TO THE TPMS SENSOR. APPROXIMATELY TWO DAYS LATER, WHILE ATTEMPTING TO UNSCREW THE VALVE CAP FROM THE REAR PASSENGER SIDE TIRE, THE ALUMINUM VALVE STEM BROKE OFF IN MY HAND CAUSING THE TIRE TO COMPLETELY DEFLATE. I FOUND AFTER MARKET REPLACEMENT ALUMINUM VALVE STEMS THAT FIT THE OEM TPMS SENSORS AND HAD THEM ALL REPLACED. U…

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Power Train
7
ODI 10648618 · 81,000 mi

VEHICLE REFUSED TO START ON SEVERAL OCCASIONS, LIGHTS ON, POWER ON, ENGINE WOULD NOT TURN OVER, NO SOUND FROM STARTER. THEN AFTER MANY ATTEMPTS, VEHICLE WOULD START AS IF NOTHING WAS WRONG. THEN VEHICLE WOULD STOP IN TRAFFIC AND WHATEVER SPEED TRAVELING, DEAD WITH NO RESPONSE WHEN TRYING TO RESTART. AFTER MANY ATTEMPTS TO START WHILE IN MIDDLE OF TRAFFIC VEHICLE STARTED AS IF NOTHING HAPPENED. DEALER STATES IGNITION & TIPM MODULE ARE FAULT. *TR

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ODI 10669083 · 140,000 mi

THE VEHICLE HAS STALLED UNDER THE FOLLOWING CONDITIONS: ENGINE WARM DRIVING ON BUMPY ROAD LESS THAN 25 MPH (THIS IS HOW THE STALLS BEGAN), NOW - ENGINE COLD OR WARM VEHICLE IN DECELERATION MODE - MANY DIFFERENT SPEEDS FROM 25 TO 60 MPH. I CAN 'FEEL' A SLIGHT LOSS OF POWER IN THE VEHICLE WHEN STALLING IS PRONE TO HAPPEN, I CAN ALMOST ANTICIPATE IT NOW AND DRIVE TWO-FOOTED TO KEEP IT FROM HAPPENING. STALLING HAS OCCURRED OVER 30 TIMES IN THE LAST SIX MONTHS. THERE ARE NO MIL CODES IN THE SYSTEM. ACCORDING TO CHRYSLER HOTLINE - THE VEHICLE I…

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ODI 10683946 · 91,000 mi

IGNITION CAUSES KEY TO SHUT VEHICLE OFF WHILE DRIVING. DEALER STATES MANUFACTURER DOES NOT/WILL NOT HAVE RECALL PARTS FOR ANOTHER YEAR POSSIBLY. HAVE BEEN NOTIFIED OF RECALL AND CONTACTED DEALER MONTHS AGO. *TR

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1
ODI 11221964 · 97,528 mi

INSTRUMENT PANEL LIGHTS AND GAUGES FLICKER AND MOVES SIMULTANEOUS WITHOUT ANY WARNING, TRANSMISSION GAVE OUT AT 97,528 MILES. FROM WHAT WE WERE TOLD IT IS A DEFECT THAT THOSE CARS HAVE. ALSO I'D POINT OUT I KNOW A FEW PEOPLE WITH SAME PROBLEM AND THEY WILL DOCUMENT THEIR COMPLAINTS AS WELL.CAR TURNS ON AND ONLY MOVES IN REVERSE, ONCE YOU TRY TO PLACE IT IN DRIVE IT SHUTS OFF. DEFECTIVE TRANSMISSION. THIS HAPPENED TO US WHILE WE WERE COMING OUT OF THE HIGHWAY AND GOING TO A RED LIGHT STOP. WHILE WE CAME TO A COMPLETE STOP THE CAR SHOOK REAL HARD…

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9
ODI 10462789 · 15,000 mi

AFTER SUSTAINED HIGHWAY SPEEDS, OUR VAN STALLED UPON EXITING THE HIGHWAY AND COMING TO A COMPLETE STOP AT THE FIRST TRAFFIC LIGHT. THE STEERING WHEEL AND BRAKE PEDAL WOULD SHAKE VERY HARD IMMEDIATELY PRIOR TO STALLING. THE TACHOMETER WOULD ALSO DIP BELOW 750 RPM IMMEDIATELY BEFORE ENGINE STALLING. THIS SAME THING HAPPENED AT LEAST 10 TIMES BEFORE WE FINALLY TOOK IT BACK TO THE DEALERSHIP. THEY COULD NOT FIND ANYTHING WRONG WITH THE VAN AND SAID THAT THEY SIMPLY UPDATED THE ENGINE COMPUTER SOFTWARE. THE PROBLEM CONTINUED AND BECAME QUITE PR…

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ODI 10551748 · 30,000 mi

WAS DRIVING ABOUT 20 TO 30 MPH, CROSSING OVER RAILROAD TRACKS THE VEHICLE CUT OUT AND COMPLETELY SHUT DOWN. HAD TO PUT THE CAR IN NEUTRAL AND ATTEMPT TO RESTART. IT RESTARTED AND DID NOT HAPPEN FOR A WHILE. THIS HAPPENS ON OCCASION AND IS AN ON GOING PROBLEM. HAD IT IN TO CHRYSLER DEALER AND THEY SAID THEY WERE NOT ABLE TO FIND ANYTHING WRONG WITH THE CAR. *TR

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ODI 10572678 · 35,000 mi

VEHICLE STALLS WHILE EXITING HIGHWAY AND COMING TO A STOP. ENGINE RPMS DIP AND CAR BUCKS AND ALMOST HITS CAR IN FRONT. THEN ENGINE STALLS OUT. AT FIRST AFTER PUTTING IT IN PARK AND RESTARTING IT WAS OK UNTIL GOING ON THE HIGHWAY AGAIN. NOW THE ENGINE DOESN'T BUCK IT JUST STALLS OUT WHEN COMING TO A STOP AFTER HIGHWAY DRIVING AND WHEN PUT IN PARK IT STARTS BUT WHEN PUT INTO DRIVE IT STALLS RIGHT OUT AGAIN. THEN STARTS AFTER BEING PUT BACK IN PARK AND I HAVE TO APPLY THROTTLE TO GET IT GOING IN DRIVE. DEALER IS COMPLETELY CLUELESS AND SINCE NO CO…

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0
3
ODI 10462789 · 15,000 mi

AFTER SUSTAINED HIGHWAY SPEEDS, OUR VAN STALLED UPON EXITING THE HIGHWAY AND COMING TO A COMPLETE STOP AT THE FIRST TRAFFIC LIGHT. THE STEERING WHEEL AND BRAKE PEDAL WOULD SHAKE VERY HARD IMMEDIATELY PRIOR TO STALLING. THE TACHOMETER WOULD ALSO DIP BELOW 750 RPM IMMEDIATELY BEFORE ENGINE STALLING. THIS SAME THING HAPPENED AT LEAST 10 TIMES BEFORE WE FINALLY TOOK IT BACK TO THE DEALERSHIP. THEY COULD NOT FIND ANYTHING WRONG WITH THE VAN AND SAID THAT THEY SIMPLY UPDATED THE ENGINE COMPUTER SOFTWARE. THE PROBLEM CONTINUED AND BECAME QUITE PR…

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ODI 10575866

SEVERAL TIMES I HAVE BEEN DRIVING AND MY ENGINE STOPS FOR NO REASON. IT HAS HAPPENED HAS I WAS MERGING ONTO A HIGHWAY AND INSTEAD OF INCREASING MY SPEED I WAS SLOWING DOWN. IT HAS HAPPENED AT RANDOM TIMES AND IN JUST NORMAL DRIVING SITUATIONS. THE MOST RECENT WAS DRIVING FROM RHODE ISLAND BACK TO CT AND 2 HOURS INTO THE DRIVE THE CAR STOPPED AS I WAS TURNING LEFT AT A LIGHT FROM ONE BUSY ROADWAY ONTO ANOTHER WITH QUITE A FEW CARS SURROUNDING ME. MOST OF THE TIME THAT THIS HAPPENS I HAVE TO PULL OVER (WITHOUT POWER STEERING) AND PUT THE CAR …

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ODI 10632772 · 85,000 mi

MY VEHICLE HAS STALLED OUT TWICE. ONCE JUST AFTER STOPPING AT AN INTERSECTION AND ONCE WHEN TURNING IN MY DRIVEWAY. ON BOTH OCCASIONS, THE POWER STEERING WENT OUT AND I COULD NOT CONTROL THE DIRECTION OF THE VAN. THANKFULLY THE BRAKES DID NOT GO OUT. THIS IS VERY WORRISOME TO ME, ESPECIALLY IF IT COULD OCCUR AT HIGHER RATES OF SPEED. I DID TAKE IT IN TO A DEALER FOR THIS ISSUE, ALTHOUGH NOTHING WAS DONE FOR IT. CONSTANTLY WORRIED IT COULD HAPPEN AGAIN.

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1
ODI 10525909 · 77,500 mi

I HAVE BEEN HEARING A GRINDING/HOWLING NOISE COMING FROM THE FRONT OF THE VEHICLE. I TOOK IT TO A DODGE DEALERSHIP AND THEY ADVISED THE FRONT HUB/WHEEL BEARINGS HAVE GONE BAD. CHRYSLER IS RECOMMENDING THE REPLACEMENT OF BOTH FRONT HUB ASSEMBLY'S (DRIVER AND PASSENGER SIDE) BECAUSE THE PART HAD TO BE REDESIGNED TO PREVENT FAILURE. CHRYSLER HAS ISSUED RECALLS FOR SEVERAL OF THE TOWN AND COUNTRY'S WITHIN THE YEAR RANGE OF 2008 - 2010, BUT DOES NOT WANT TO COVER THIS ONE BECAUSE IT IS NOT IN THEIR PARAMETERS FOR REPAIR. I TOLD THE CHRYSLER REPR…

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—0
Unknown Or Other
7
ODI 10438152 · 45,000 mi

I BOUGHT THE VEHICLE OVER 15 MONTHS PRIOR WITH 23000 MILES. IN LESS THAN A YEAR, THE VEHICLE WOULD JUST SHUT OFF UPON DECELERATION AND/OR COMING TO A STOP - USUALLY AFTER EXITING THE HIGHWAY. SINCE THEN IT JUST SHUTS OFF RANDOMLY - USUALLY WHEN STOPPING AT A RED LIGHT. I TOOK THE VAN TO THE DEALER WHO COULD NOT FIND ANY CODES. INSTEAD, THEY CHARGED ME $300+ FOR A FLUSH! WHEN I TOOK IT BACK, THEY TOLD ME THAT IT COULD BE THE TRANSMISSION AND TIGHTENED THE WIRES. THE PROBLEM REMAINED. A MONTH LATER, I TOOK THE VAN TO ANOTHER AUTO REPAIR SHOP WHO …

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ODI 10723422 · 118,000 mi

WHEN EXITING MY VEHICLE SUNDAY, IT WOULD NOT SHUT OFF NOR WOULD THE KEY COME OUT. I WAS FINALLY ABLE TO TURN THE ENGINE OFF BUT NOT GET THE KEY OUT. THIS MEANT THAT THE ACC MODE WAS ALLOWING POWER TO REMAIN ON. BECAUSE THE DEALERSHIP WAS CLOSED ON SUNDAY, THE POWER REMAINED ON UNTIL I COULD CALL THEM MONDAY MORNING. I WAS TOLD TO JUMP THE VEHICLE OFF AND BRING IT IN. WHEN DRIVING TO THE DEALERSHIP, I REALIZED THE RADIO NO LONGER WAS FUNCTIONING BECAUSE OF THE POWER FAILURE CAUSED BY THE IGNITION SWITCH THAT WAS NOT WORKING. THEY REPLACED THE IG…

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ODI 11019426 · 32,000 mi

THE POWER DOORS ON EITHER SIDE DO NOT OPEN OR CLOSE ELECTRICALLY AND THE DRIVERS SIDE REAR PASSENGER DOOR DOES NOT OPEN FROM THE INSIDE OF THE VEHICLE MAKING IT UNSAFE FOR A PASSENGER IN THE BACK SEAT. THE WINDOWS DO NOT GO DOWN EITHER. MAJOR ISSUE. THIS HAPPENS ALL THE TIME WHEN IN MOTION OR STATIONARY.

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0
1
ODI 11282748 · 148,000 mi

THE VEHICLE SHUTS OFF WHILE DRIVING VERY UNSAFE. YOU LOOSE ALL CONTROL OF THE VEHICLE WHEN IT SHUTS OFF STEERING AND BRAKES

Look up ODI 11282748 at NHTSA ↗

00
1
ODI 10744363 · 76,800 mi

WHILE FILLING THE REAR DRIVER SIDE TIRE WITH AIR, THE ALUMINUM VALVE STEM SNAPPED OFF CAUSING THE TIRE TO COMPLETELY DEFLATE. REPLACED ALUMINUM STEM WITH RUBBER STEM AS A TEMPORARY FIX WHILE SEARCHING FOR REPLACEMENT PARTS TO THE TPMS SENSOR. APPROXIMATELY TWO DAYS LATER, WHILE ATTEMPTING TO UNSCREW THE VALVE CAP FROM THE REAR PASSENGER SIDE TIRE, THE ALUMINUM VALVE STEM BROKE OFF IN MY HAND CAUSING THE TIRE TO COMPLETELY DEFLATE. I FOUND AFTER MARKET REPLACEMENT ALUMINUM VALVE STEMS THAT FIT THE OEM TPMS SENSORS AND HAD THEM ALL REPLACED. U…

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0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Stalling or loss of power

116 mentions · 16.4% of complaints

Median mileage: 85,000 mi (106 usable records).

ODI 10357920 · 14,600 mi

WHILE TRAVELING AT 60MPH ON THE EXPRESSWAY MY 2009 CHRYSLER TOWN AND COUNTRY VAN STALLED AND WOULD NOT RESTART. THE CODE AT THE DEALER INDICATED THAT THE PCM MODULE AUTOMATICALLY SHUT DOWN THE VEHICLE. THIS HAPPENED TWICE. THE FIRST TIME THE DEALER INSTALLED A NEW PCM. THE SECOND DEALER NOTICED THAT ONE OF THE WIRES TO THE PCM RUBBED THROUGH ON A FACTORY INSTALLED UPPER RADIATOR HOSE CLAMP, THEREBY SENDING A MESSAGE IN ERROR TO AUTOMATICALLY SHUT DOWN THE VEHICLE. WE WOULD LIKE CHRYSLER TO CHECK ALL VEHICLES FOR THIS DEFECT WHEN THEY COME…

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ODI 10381269 · 28,000 mi

WHILE DRIVING WITH MY FAMILY ON 1/1/2011 THE TRUCK JUST SHUT OFF, ALL THE LIGHTS ON THE DASH CAME ON AS IF JUST STARTING THE TRUCK AND THE TRUCK RESTARTED. I BROUGHT THE VEHICLE TO THE DEALER ON 1/03 AND THEY DIAGNOSED IT NO TROUBLE FOUND AND RETURNED THE TRUCK (THEY SAID THERE WERE NO ERROR CODES). ON 1/20/11 THE SAME ISSUE HAPPENED THIS TIME TO MY WIFE WHILE MERGING ONTO A MAJOR HIGHWAY AT 55 MILES AN HOUR, THE TRUCK (BECAUSE LOSS OF POWER STEERING) PULLED TO THE LEFT, SHE HAD MY 3 AND 6 YR OLD IN THE TRUCK, I BROUGHT THE TRUCK THAT EVENING …

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ODI 10405887 · 27,000 mi

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE ENGINE STALLED WITHOUT PRIOR WARNING. THE VEHICLE RESTARTED ON THE FIST ATTEMPT AND RESUMED AS NORMAL. THE FAILURE OCCURRED ON TEN DIFFERENT OCCASSIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THEY WERE UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE CONTINUOUS DEFECT. THE CONTACT EXPRESSED SIGNIFICANT CONCERN OF A SAFETY RISK. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

Look up ODI 10405887 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

35 mentions · 5.0% of complaints

Median mileage: 95,600 mi (31 usable records).

ODI 10381269 · 28,000 mi

WHILE DRIVING WITH MY FAMILY ON 1/1/2011 THE TRUCK JUST SHUT OFF, ALL THE LIGHTS ON THE DASH CAME ON AS IF JUST STARTING THE TRUCK AND THE TRUCK RESTARTED. I BROUGHT THE VEHICLE TO THE DEALER ON 1/03 AND THEY DIAGNOSED IT NO TROUBLE FOUND AND RETURNED THE TRUCK (THEY SAID THERE WERE NO ERROR CODES). ON 1/20/11 THE SAME ISSUE HAPPENED THIS TIME TO MY WIFE WHILE MERGING ONTO A MAJOR HIGHWAY AT 55 MILES AN HOUR, THE TRUCK (BECAUSE LOSS OF POWER STEERING) PULLED TO THE LEFT, SHE HAD MY 3 AND 6 YR OLD IN THE TRUCK, I BROUGHT THE TRUCK THAT EVENING …

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ODI 10419166 · 43,465 mi

MY WIFE WAS DRIVING HER 2009 CHRYSLER TOWN AND COUNTRY TWO DAYS AGO AND THE CAR CUT COMPLETELY OFF AGAIN. SHE WAS DRIVING ALONG, AND THE VAN DID THE SAME THING IT DID LAST NOVEMBER. IT JUST CUT OFF!! SHE LOST POWER STEERING AND THE BRAKES BECAME HARD TO OPERATE. ONCE SHE STOPPED, IT STARTED RIGHT BACK UP LIKE NOTHING HAPPENED. THIS VAN HAS BEEN TO THE DEALER AT LEAST THREE TIMES BEFORE FOR THIS FAILURE AND THE DEALER KEEPS TELLING HER "WE CAN'T DUPLICATE THE PROBLEM". THIS IS DANGEROUS!! IT RANDOMLY CUTS OFF! IN OPERATION. SO FAR, NO I…

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ODI 10444452 · 51,164 mi

MY 2009 CHRYSLER TOWN AND COUNTRY 4 LITER ENGINE STOPPED DEAD 3/4 MILE AFTER LEAVING HOME IN THE MORNING. I WAS DOING 15 MPH AT THE TIME. EVERYTHING STOPPED WORKING, I.E., THE POWER STEERING WAS UNMOVABLE AND THE POWER BRAKES WERE NON-RESPONSIVE. BECAUSE IT HAPPENED IN A CURVE, I ENDED UP IN THE ONCOMING LANE ON A SINGLE LANE ROAD. LUCKILY THERE WAS NO CAR IN THAT LANE. IN ADDITION, THE HEATING AND COOLING SYSTEM AND THE RADIO ALSO STOPPED. THE DASHBOARD WENT DARK. THERE WAS TOTAL SILENCE. AFTER ABOUT 45 SECONDS I RESTARTED THE CAR WITH NO PR…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

35 mentions · 5.0% of complaints

Median mileage: 80,000 mi (30 usable records).

ODI 10280830 · 94 mi

BOUGHT THIS VEHICLE ON FRIDAY, 8/14/2009---ALL ELECTRICAL EQUIP. STOPPED WORKING ON THE WAY HOME FROM THE DEALERSHIP---NO GAUGES, NO POWER WINDOWS OR DOORS, NO TURN SIGNALS, NO BRAKE LIGHTS, NO A/C, NO RADIO---THE ONLY THING WORKING WERE THE WINDSHIELD WIPERS WHICH CAME ON BY THEMSELVES AND I COULD NOT SHUT THEM OFF---ALL THE WARNING LIGHTS ON THE DASH LIT UP---MADE IT HOME AND CALLED THE DEALERSHIP AND SET UP APPT. FOR MONDAY MORNING---VAN HAS LESS THAN 100 MILES ON IT AND ALREADY IN FOR SERVICE---CALLED DEALERSHIP MONDAY AFTERNOON, THEY CAN'T…

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ODI 10430843 · 47,000 mi

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE OCCUPANT RESTRAINT MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 47,000. UPDATED 11/18/11*LJ UPDATED 11/30/11

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ODI 10443600 · 49,000 mi

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE VALVE STEM ON THE REAR PASSENGER SIDE WHEEL WAS CORRODED. THE VEHICLE WAS TAKEN TO A TIRE SHOP. THE TECHNICIAN STATED TO THE CONTACT THAT THE VALVE STEM WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

17 mentions · 2.4% of complaints

Median mileage: 30,519 mi (16 usable records).

ODI 10312377 · 20,000 mi

LAST WEEK WHILE TAKING MY SON TO KARATE WE WERE STOPPED AT A RED LIGHT. AFTER COMING TO A COMPLETE STOP ABOUT 10 SECONDS LATER MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I WASN'T SURE WHAT HAD HAPPENED AND DIDN'T THINK TOO MUCH ABOUT IT. MY VEHICLE IS A 2009 TOWN AND COUNTRY CHRYSLER - WE PURCHASED THIS MINI-VAN BRAND NEW IN MAY OF 2009. ON THE WAY HOME THIS HAPPENED ONE MORE TIME. I TOLD MY HUSBAND ABOUT THE ISSUE AND HE MENTIONED SOMETHING LIKE THERE MAY BE AIR IN THE LINES. I AM NOT TOO FAMILIAR WITH CAR PROBLEMS SO THE NEXT MORNING…

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ODI 10330489 · 21,576 mi

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) CHRYSLER TOWN AND COUNTRY LIMITED, VEHICLE ID: [XXX] PURCHASED 10/6/2008 FRONT BRAKES FAILURE 12/12/09. NEEDED TO REPLACE FRONT PADS AND RESURFACE ROTORS. MILEAGE 21,576. REAR BRAKES AT ONLY 20%. AT 24,112 MILES WHEEL SHIMMYS A LITTLE. FOUND EVEN PAD WEAR BUT ROTORS ARE GLAZED OVER FROM HEAT. FRONT ROTORS MACHINED. REAR BRAKES PULSATE AND REPLACED ROTORS AND AND PADS. APPEARS BRAKES ARE INSUFFICIENT IN MATERIAL AND SIZE. OTHER VEHICLE CURREN…

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ODI 10416211 · 23,000 mi

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL SHE HEARD A LOUD NOISE. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT WAS NORMAL WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. UPDATED 11/03/11*LJ THE CONSUMER STATED THE DEALER INFORMED HER, THE BRAKE ISSUE WAS NORMAL WEAR AND TEAR. HOWEVER, THE REAR BRAKES BEGAN MAKING A GRINDING SOUND. WHEN THE BRAKES BEGAN GRINDIN…

Look up ODI 10416211 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

11 mentions · 1.6% of complaints

Median mileage: 71,000 mi (9 usable records).

ODI 10549382 · 59,000 mi

MY WIFE WAS DRIVING OUR 2009 CHRYSLER TOWN AND COUNTY DOWN THE ROAD WHEN THE VANS ENGINE COMPLETELY TURNED OFF AS IF SHE SHUT THE IGNITION DOWN. THANKFULLY MY WIFE WAS ABLE TO COAST INTO A PARKING AREA WHERE AFTER SOME TIME SHE WAS ABLE TO RESTART THE VAN AND PROCEED ON HER WAY. NUMEROUS TIMES I HAVE TRIED TO START THE VAN AND THE ENGINE WOULD NOT TURN OVER UNTIL THE KEY WAS TAKEN OUT AND FLIPPED AROUND AND THEN IT WOULD START. TWO DAYS AGO THE VAN WOULD NOT START AT ALL BUT ALL IF THE KEY FOB FUNCTIONS WORKED AND ALL OF THE ELECTRICAL GAUGE…

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ODI 10627977 · 53,229 mi

MY WIFE WAS LEAVING FROM A REMOTE WORK SITE. SHE COULDN'T START THE VEHICLE. I WENT TO CHECK IT OUT. ALL THE ELECTRICAL SEEMED TO WORK FINE. WE WOULD GET A SINGLE LOUD CLICK FROM THE STARTER. WE TOWED IT HOME. I WENT TO REPLACE THE STARTER AND FOUND THAT THE CONNECTOR FOR THE POWER WIRE FROM THE IGNITION SWITCH WAS MELTED AND BRITTLE. BELIEVING THE STARTER TO BE BAD, I REPLACED IT AND FIXED THE CONNECTOR TO THE STARTER. STILL HAD THE SAME LOUD CLICK. I TOOK THE OLD AND NEW STARTER TO O'REILLY AUTO PARTS AND HAD THEM TESTED. THE OLD STARTER DID …

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ODI 10638988 · 50,000 mi

I HAVE A 2009 CHRYSLER LIMITED TOWN AND COUNTRY WHICH I STARTED HAVING IGNITION TURNOVER AND RANDOM ELECTRICAL PROBLEMS WITH IN JUNE 2013.I HAVE A LIFETIME CHRYSLER WARRANTY WHICH ALONG WITH MY GENEROUS DEALERSHIP, HAS PROVIDED ME TO DATE WITH 2 DOZEN+ RENTALS WHILE MY CAR HAS BEEN AT MY DEALERSHIP SOMETIMES UP TO 1 MONTH AT A TIME. MY CAR PROBLEMS BEGAN ABRUPTLY IN JUNE 2013 WHEN I DROVE MY VEHICLE TO CHURCH.UPON REENTERING THE CAR TO LEAVE, IT WOULD NOT START.I KNEW IT WAS NOT MY BATTERY SINCE IT WAS RECENTLY REPLACED WITH AAA AND THOUGHT IT …

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Hard or delayed shifting

4 mentions · 0.6% of complaints

Median mileage: 62,318 mi (4 usable records).

ODI 10426657 · 50,636 mi

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. THE CONTACT WAS DRIVING 65 MPH WHEN THE BRAKES WERE APPLIED AND THE STEERING WHEEL BEGAN TO JERK ABNORMALLY. IN ADDITION, THE VEHICLE WOULD NOT CHANGE GEARS. THE CONTACT ALSO MENTIONED THAT THE BRAKE WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNK…

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ODI 10450684 · 20,000 mi

WE BOUGHT THIS CAR NEW IN 2009 FROM THE GARY MILLER CHRYSLER DEALERSHIP IN ERIE, PA. IN EARLY 2011 AND CONTINUING TO PRESENT, THE CAR ENGINE WILL STALL OUT UPON APPLYING THE BRAKES TO DECELERATE. THE STALL ALWAYS HAPPENS AT A SLOW SPEED RIGHT BEFORE STOPPING, JUST WHEN IT STOPS, OR A FEW SECONDS AFTER THE CAR COMES TO A COMPLETE STOP. IT FEELS LIKE THE ENGINE AND TRANSMISSION WANT TO FORCE THE CAR TO KEEP MOVING INSTEAD OF BRAKING TO A COMPLETE STOP. ON SOME OCCASIONS, THE CAR TRIES TO LURCH FORWARD AND REQUIRES HOLDING THE BRAKE DOWN HARD TO P…

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ODI 10808812 · 74,000 mi

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE JERKED AND THE WINDSHIELD WIPERS FUNCTIONED INDEPENDENTLY. ALL THE WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. PARTS …

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Oil consumption or dilution

2 mentions · 0.3% of complaints

Median mileage: 95,000 mi (2 usable records).

ODI 10668892 · 100,000 mi

3.8L V6 ENGINE CONSUMES EXCESSIVE UNDER NORMAL DRIVING CONDITIONS. FOR THE LAST 60,000 MILES THIS ENGINE IS CONSUMING MORE AND MORE OIL BETWEEN ENGINE OIL CHANGES, NOW 2-3 QRTS BETWEEN 4,000 MILE OIL CHANGE. CHRYSLER DEALER PRODUCED CHRYSLER DOCUMENT STATING THIS NORMAL CONSUMPTION FOR THIS MOTOR. THIS IS NOT NORMAL OIL CONSUMPTION FOR THIS MOTOR UNDER ANY CONDITION. CHRYSLER HAS HAD THOUSANDS OF COMPLAINTS REGARDING THIS ISSUE AND WILL DO NOTHING TO RESOLVE THE PROBLEM, OTHER TO SAY IT IS NORMAL. *TR

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ODI 10820740 · 90,000 mi

WHEN WE BOUGHT THE VEHICLE (AT AROUND 80K MILES) WE NOTICED THAT YOU COULD SMELL COOLANT AT TIMES, BUT WERE TOLD IT WAS NOTHING. WHEN WE TOOK IT IN FOR SERVICE WE WERE TOLD THAT IT WAS 2 QUARTS LOW ON OIL. I ASKED THE SHOP THAT DID THE FIRST OIL CHANGE, THINKING MAYBE THEY DIDN'T DO A PROPER JOB- HE MENTIONED THAT THIS WAS A COMMON ISSUE WITH THIS YEAR OF TOWN & COUNTRY. I TOOK IT IN FOR A RECALL- A GOOD FRIEND WANTED TO PERFORM AN OIL CONSUMPTION TEST. COME TO FIND OUT, IT WAS BURNING OIL AT A RAPID RATE. IF I HADN'T BEEN AWARE & CHECKING …

Look up ODI 10820740 at NHTSA ↗

Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b