Auto Recall Watch
U.S. public vehicle records

2013 Chrysler TOWN AND COUNTRY problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

681 owner complaints analyzed

4 distinct recall campaigns

65,000 mi median reported failure mileage

Scope: 2013 model year. Data updated: . 359 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 390 of 681 complaints (57.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues24536.0%
Braking behavior7310.7%
Engine operation639.3%
Steering behavior619.0%
Transmission and shifting314.6%
Fuel system concerns304.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
390
Engine
108
Unknown Or Other
61
Seats
51
Air Bags
50
Power Train
39
Service Brakes
39
Fuel/Propulsion System
38
Component breakdown data
CategoryCount
Electrical System390
Engine108
Unknown Or Other61
Seats51
Air Bags50
Power Train39
Service Brakes39
Fuel/Propulsion System38

Electrical System: 390; Engine: 108; Unknown Or Other: 61; Seats: 51; Air Bags: 50; Power Train: 39; Service Brakes: 39; Fuel/Propulsion System: 38

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
74
25,000 to 49,999
68
50,000 to 74,999
59
75,000 to 99,999
65
100,000 to 149,999
77
150,000 and above
16
Reported problems by failure mileage data
CategoryCount
Under 25,00074
25,000 to 49,99968
50,000 to 74,99959
75,000 to 99,99965
100,000 to 149,99977
150,000 and above16

Under 25,000: 74; 25,000 to 49,999: 68; 50,000 to 74,999: 59; 75,000 to 99,999: 65; 100,000 to 149,999: 77; 150,000 and above: 16

100,000 to 149,999 miles has the most reports with usable mileage (77). 322 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2012
1
2013
15
2014
56
2015
232
2016
36
2017
40
2018
57
2019
68
2020
51
2021
35
2022
28
2023
27
2024
20
2025
10
2026
5
Complaints over time data
CategoryCount
20121
201315
201456
2015232
201636
201740
201857
201968
202051
202135
202228
202327
202420
202510
20265

2012: 1; 2013: 15; 2014: 56; 2015: 232; 2016: 36; 2017: 40; 2018: 57; 2019: 68; 2020: 51; 2021: 35; 2022: 28; 2023: 27; 2024: 20; 2025: 10; 2026: 5

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 245 complaint narratives. Braking behavior appears in 73 complaint narratives. Engine operation appears in 63 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10523895 · 2013-07-09 (July 9, 2013)

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT NOTICED A BURNING SMELL FROM THE REAR OF THE VEHICLE. THE FIRE DEPARTMENT REPORTED TO THE SCENE AND NOTICED THAT THE ELECTRICAL OUTLET THAT WAS LOCATED ON THE REAR DRIVER'S SIDE WAS MELTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 242. *TR*DT *TR*DT*TP

Owner-reported narrative. 242 miles reported. Look up ODI 10523895 at NHTSA ↗

Owner report 10595590 · 2014-06-02 (June 2, 2014)

WHILE PARKED IN MY ATTACHED GARAGE, SOME FUNCTION OF THE CAR'S ELECTRICAL SYSTEM TURNS ON AND DRAINS THE BATTERY. A BOOST/CHARGE IS REQUIRED TO ENABLE THE CAR TO START. THE CAR IS NOW IN FOR THE FIFTH TIME FOR THIS CONDITION (11,097 MILES) AND THE DEALER HAS HAD THE CAR OVERNIGHT FOR A TOTAL OF 22 DAYS SO FAR. I AM UNSURE HOW LONG THEY WILL HAVE IT THIS TIME. MY CONCERN IS A FIRE MAY OCCUR IN THE VEHICLE DUE TO AN OVERLOAD CONDITION THAT MAY CAUSE MY HOUSE TO BURN DOWN AND A POSSIBLE LOSS OF LIFE. *TR

Owner-reported narrative. 975 miles reported. Look up ODI 10595590 at NHTSA ↗

Owner report 10510759 · 2013-05-06 (May 6, 2013)

AS I WAS BACKING OUT OF A PARKING SPACE, I LOST POWER STEERING AND POWER BRAKES. STEERING WAS VERY STIFF AND BRAKES WERE HARD. IT WAS SIMILAR TO WHEN THE CAR STALLS, BUT THE CAR WAS STILL RUNNING. I PUT THE CAR IN DRIVE AND ATTEMPTED TO PULL FORWARD. STILL NO POWER STEERING OR POWER BRAKES. I PUT THE CAR IN PARK AND NO CHANGE. I TURNED OFF THE VEHICLE, WAITED A MINUTE OR TWO AND THEN RESTARTED IT. CAR WAS FINE THEN. WHEN THIS OCCURRED, NO INDICATORS LIT ON THE DASH. I TOOK THE CAR TO THE DEALER AND THEY WERE UNABLE TO REPLICATE TH…

Owner-reported narrative. 10,266 miles reported. Look up ODI 10510759 at NHTSA ↗

Owner report 10520328 · 2013-06-17 (June 17, 2013)

(THE FOLLOWING IS QUOTED FROM THE DEALER WORK SHEET): "C/S WHILE DRIVING WAS PULLED OVER BY ANOTHER MOTORIST AND WAS TOLD THAT SMOKE WAS COMING FROM RIGHT REAR WHEEL AREA. HAS HEARD RUBBING NOISE FROM THIS AREA PREVIOUS TO THIS EVENT. (NOTE THAT NO ACTION WAS TAKEN THIS FIRST TIME. VEHICLE HAD APPROX. 1,000 MILES) CHECK AND ADVISE. TEST DROVE CHECK FOR TSB AND RACK AND INSPECTED: FOUND BOTH REAR BRAKES GOT HOT. CALIPER(S) ARE STICKING. (HAD THIS PROBLEM OCCURRED ON A FREEWAY AT 60 - 70 MPH IT COULD WELL HAVE BEEN A VERY DIFFERENT OUTCOME.) …

Owner-reported narrative. 5,252 miles reported. Look up ODI 10520328 at NHTSA ↗

Owner report 10617707 · 2014-07-30 (July 30, 2014)

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 5 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED TWICE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 14,177.

Owner-reported narrative. 14,177 miles reported. Look up ODI 10617707 at NHTSA ↗

Owner report 10560411 · 2014-01-17 (January 17, 2014)

THE VEHICLE DRIFTS TO THE RIGHT AT ANY SPEED BUT THE DRIFT IS GREATER AT HIGHWAY SPEEDS. THE STEERING WHEEL HAS TO BE HELD 8-10 DEGREES TO THE LEFT TO KEEP THE CAR STRAIGHT. THE VEHICLE HAS BEEN BACK TO THE DEALER 5 TIMES AND STILL HAS NOT BEEN CORRECTED. *TR

Owner-reported narrative. 20 miles reported. Look up ODI 10560411 at NHTSA ↗

Owner report 10605179 · 2014-06-23 (June 23, 2014)

MAY 27 I FLOORED THE ACCELERATOR TO PASS A SLOW TRUCK AT 57 MPH LET UP ON THE PEDAL BUT THE VAN CONTINUED TO ACCELERATE (THE VEHICLE HAD PREVIOUSLY HAD A TRANSMISSION SOFTWARE UPDATE SO I CHANGED THE ECON O BUTTON AND ALSO KICKED THE FOOT PEDAL) AT THIS TIME THE VEHICLE WAS SHOWING A MILE OR TWO FROM 80 MPH. AT WITCH TIME I HELD THE BRAKE AND PULLED OFF THE ROAD.THERE WAS A LARGE RED THROTTLE BODY LIGHT ON. WHEN I TURNED THE ENGINE OFF. I DECIDED TO WAIT AS THE BRAKES SMELLED VERY HOT. ON RESTARTING ALL NORMAL WARNING LIGHTS PLUS THIS…

Owner-reported narrative. 14,560 miles reported. Look up ODI 10605179 at NHTSA ↗

Owner report 10664383 · 2014-12-15 (December 15, 2014)

THE ENGINE, WITHOUT WARNING, WILL SHUT OFF WHILE DRIVING. THIS HAS HAPPENED APPROXIMATELY 5 TIMES SINCE OCTOBER 13, 2014. THERE IS NO WARNING THE ENGINE IS GETTING READY TO STALL, AND THE ONLY LIGHT ON THE DASH THAT COMES ON AFTER THE STALL IS THE TRACTION CONTROL LIGHT. AS CAR IS COASTING UNDER INERTIA, I AM ABLE TO SHIFT INTO NEUTRAL AND RESTART THE ENGINE WITH NO TROUBLE. THERE ARE NO ERROR CODES STORED IN THE VAN'S COMPUTER, PER MY LOCAL CHRYSLER DEALERSHIP. THE DEALERSHIP'S SERVICE DEPARTMENT HAS BEEN UNABLE TO DUPLICATE THE PROBLEM…

Owner-reported narrative. 68,000 miles reported. Look up ODI 10664383 at NHTSA ↗

Owner report 10557184 · 2013-12-24 (December 24, 2013)

I BOUGHT THIS VAN ABOUT 2 WEEKS BACK. THE DEALER HAD FILLED UP THE GAS TANK. YESTERDAY I WANTED TO REFUEL AND THEN I REALIZED THAT THIS WAS THE MOST UNSAFE CAR I HAVE SEEN. ANYBODY COULD HAVE ACCESS TO THE GAS CAP. THERE IS NO KEY LOCK OR LEVER LOCK TO IT. JUST FLIP OPEN THE COVER AND UNSCREW THE CAP AND PUT ANYTHING INTO THE GAS TANK OR DRAW OUT THE GAS IF YOU WANT TO. THIS CAR COSTS ABOUT 30,000 AND HAS ALL SORTS OF FEATURES BUT I AM SCARED TO TAKE IT OUT OF MY GARAGE AND PARK IT ANYWHERE ELSE. I HOPE THE MANUFACTURER DOES SOMETHING IN REG…

Owner-reported narrative. 150 miles reported. Look up ODI 10557184 at NHTSA ↗

Owner report 10700908 · 2015-03-22 (March 22, 2015)

WHILE DRIVING ON PA TURNPIKE, DURING MODERATE TRAFFIC. THE CARS ENGINE AND ELECTRICAL POWER SHUTOFF FOR AT LEAST 5 SECONDS. DASH LIGHTS ALSO SHUTOFF. THE CAR ENGINE AND ELECTRICAL TURNED BACK ON AND WE CONTINUED DRIVING. WE ALSO HAD OTHER INCIDENCES WHEN BACKING OUT OF THE DRIVEWAY AND THE CAR WOULD STALL. IT TOOK OUR DEALERSHIP OVER TWO MONTHS OF DIAGNOSTICS AND SEVERAL REPAIRS TO FIX THE PROBLEM. DEALERSHIP ADDED AN EXTERNAL FUEL PUMP AND ALSO REPLACED SOMETHING IN THE DASHBOARD WHICH INVOLVED THE IGNITION. SO FAR WE HAVEN'T HAD ANY OT…

Owner-reported narrative. 35,000 miles reported. Look up ODI 10700908 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

681 unique complaints in this selection. Analysis snapshot: 2026-10-01.

52.7%Usable mileage359 / 681 records
100.0%Valid incident date681 / 681 records
100.0%Valid filing date681 / 681 records
100.0%Ordered incident and filing dates681 / 681 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200420052006200720082009201020112012201320142015201620172018
Electrical System
2213.2%
ODI 10072568

CHRYSLER HAS DISCONTINUED BACKLIGHTING OF DOOR LIGHT SWITCHES,POWER DOOR SWITCH,POWER MIRROR SWITCH,HEADLAMP SWITCH,AND LOW LINE WINDOW SWITCHES. DURING NIGHT TIME DRIVING, IT'S VERY HARD TO LOCATE THESE SWITCHES WITHOUT DISTRACTING YOUR DRIVING ABILITY. TOOK THE VAN INTO DEALER TO HAVE THE LIGHTS RE-ACTIVATED (THEY ARE THERE), BUT SERVICE DEPARTMENT COULDN'T ENABLE THEM. (CHRYSLER HAS A BULLETIN ON THIS, #08-018-02.*AK

Look up ODI 10072568 at NHTSA ↗

14617.0%
ODI 10120375

2005 CHRYSLER TOWN AND COUNTRY EXPERIENCING PROBLEMS WITH AIRBAG SYSTEM, ELECTRONIC SYSTEMS, THE MAIN COMPUTER, AND THE DASH BOARD GAUGES.***NO ANSWER REQUIRED***. *MR THE AIR BAG MALFUNCTION OCCURRED ON THE SAME DAY THE CONSUMER PURCHASED THE VEHICLE. *JB

Look up ODI 10120375 at NHTSA ↗

6815.8%
ODI 10218997 · 28,367 mi

1) LOW TIRE PRESSURE LIGHT ILLUMINATED. FILLED TIRES, WHICH WERE WITHIN 1-2 PSI OF RECOMMENDATION, TO FULL PSI. LIGHT REMAINED ON. FILLED TIRES AGAIN. LIGHT WENT OFF. ONE WEEK LATER, SAME OCCURRENCE. TOOK TO DEALER, TIRES WERE FILLED AGAIN. LIGHT IS OFF. 2) ONE WEEK AFTER 23 POINT INSPECTION, AND FOR TWO WEEKS BRAKE AND AIR BAG LIGHTS FLICKERED MOMENTARILY WHEN TURNING THE CAR ON AND WHEN TURNING THE STEERING WHEEL, WHICH WAS ACCOMPANIED BY A CESSATION OF RADIO/CD TRANSMISSION/SOUND. WITHIN THE LAST FOUR DAYS, ALL WARNING LIGHTS FLICKER I…

Look up ODI 10218997 at NHTSA ↗

4118.7%
ODI 10223051 · 150 mi

CAR WAS IN OUR DRIVEWAY, NOT RUNNING. HORN, LIGHTS, WIPERS - EVERYTHING STARTED GOING AT ONCE, SMOKE WAS COMING FROM UNDER THE HOOD AND THE CAR WAS TRYING TO START. WE COULDN'T TURN ANYTHING OFF. CALLED 911, FIRE DEPT. UNHOOKED THE BATTERY AND TOOK OUT THE ELECTRICAL BOX. HAD THE CAR TOWED BACK TO THE DEALER. *TR

Look up ODI 10223051 at NHTSA ↗

1,21862.8%
ODI 10230373 · 11,000 mi

WE HAVE HAD NOTHING BUT PROBLEMS SINCE WE BOUGHT THIS VEHICLE IN SEPTEMBER 2007. FIRST, THE DOORS REOPEN BY THEMSELVES - THAT TOOK 8 TRIPS TO THE SERVICE DEPARTMENT BEFORE IT WAS FINALLY FIXED IN MAY 2008. ANOTHER ISSUE THAT HAS NOT BEEN RESOLVED IS THAT THE STARTER STICKS WHEN YOU START THE VEHICLE. THIS IS AN OCCASIONAL PROBLEM AND DIFFICULT FOR THE SERVICE DEPARTMENT TO DUPLICATE. YESTERDAY, JUNE 8, THE VAN COMPLETELY LOST POWER WHILE I WAS DRIVING. I LOST ALL POWER STEERING, BRAKES, LIGHTS - EVERYTHING! I HAVE TAKEN IT TO THE DEALER AND THE…

Look up ODI 10230373 at NHTSA ↗

44863.4%
ODI 10280830 · 94 mi

BOUGHT THIS VEHICLE ON FRIDAY, 8/14/2009---ALL ELECTRICAL EQUIP. STOPPED WORKING ON THE WAY HOME FROM THE DEALERSHIP---NO GAUGES, NO POWER WINDOWS OR DOORS, NO TURN SIGNALS, NO BRAKE LIGHTS, NO A/C, NO RADIO---THE ONLY THING WORKING WERE THE WINDSHIELD WIPERS WHICH CAME ON BY THEMSELVES AND I COULD NOT SHUT THEM OFF---ALL THE WARNING LIGHTS ON THE DASH LIT UP---MADE IT HOME AND CALLED THE DEALERSHIP AND SET UP APPT. FOR MONDAY MORNING---VAN HAS LESS THAN 100 MILES ON IT AND ALREADY IN FOR SERVICE---CALLED DEALERSHIP MONDAY AFTERNOON, THEY CAN'T…

Look up ODI 10280830 at NHTSA ↗

96061.7%
ODI 10321532 · 400 mi

2010 TOWN & COUNTRY BEING DRIVEN BY MY WIFE HOME FROM CHURCH WITH MY CHILDREN IN CAR. DRIVING APPROXIMATELY 25MPH AND THE CAR SIMPLY SHUT DOWN...ENGINE AND ALL ELECTRIC CEASED TO FUNCTION. NO ACCIDENT OCCURRED AS MY WIFE WAS ABLE TO STOP THE CAR. ONCE STOPPED AND PUT IN PARK THE CAR STARTED BACK UP AND RAN NORMALLY. THIS CAR IS BRAND NEW, 18 DAYS IN OUR POSSESSION. DEALER INSPECTED CAR AND COULD NOT REPLICATE OR FIND ANYTHING WRONG WITH THE CAR. ON MARCH 14TH, THE INCIDENT WHICH OCCURRED ABOVE HAPPENED AGAIN. CAR BROUGHT TO DEALER FOR A SECOND…

Look up ODI 10321532 at NHTSA ↗

51967.1%
ODI 10408709

MY WIFE AND I BOUGHT THE VAN AT A REAL GOOD PRICE OR SO WE THOUGHT ... SHE WOKE UP THIS MORNING TO GOTO WORK AFTER TAKING OUR SON TO DAYCARE... SHE STOPPED AT A CONVENIENT STORE AFTER DROPPING HIM OFF AND TURNED THE VAN OFF. WHEN SHE CAME BACK OUT AND TRIED TO CRANK IT , THE VAN DID NOTHING... THE INTERIOR LIGHTS WERE ON AND SO WAS THE RADIO.. THOUGHT IT WAS THE BATTERY BUT COME TO FIND OUT THE DEALERSHIP THAT WE BOUGHT IT FROM SAID IT WAS THE POWER MODULE AND THAT IT WAS AROUND FIVE TO EIGHT HUNDRED DOLLARS TO FIX.. WE HAVE ONLY HAD THE VAN FO…

Look up ODI 10408709 at NHTSA ↗

39362.0%
ODI 10499593 · 5,000 mi

MY HUSBAND AND I PURCHASED A 2012 CHRYSLER TOWN & COUNTRY TOURING VAN ON 8/4/2012 AT YOUR DEALERSHIP. VIN [XXX]. THIS IS OUR 6TH OR 7TH CHRYSLER/DODGE VAN. ON FEBRUARY 7, 2013 AS I WAS APPROACHING THE CVS DRUG STORE SIDE PARKING LOT IN PLYMOUTH WITH MY RIGHT FOOT ON THE BRAKE THE VAN SUDDENLY ACCELERATED AND WENT OVER THE SIDEWALK AND CONTACTED THE BUILDING. THE RESULT WAS SUBSTANTIAL DAMAGE TO THE FRONT END OF THE CAR, $5734.90 AND SOME CRACKED RIBS, BRUISED BREAST BONE AND WHIP LASH LIKE INJURY TO MY NECK. I WAS TAKEN TO THE EMERGENCY RO…

Look up ODI 10499593 at NHTSA ↗

39057.3%
ODI 10502818 · 2,000 mi

HVAC IS THREE ZONE AUTOMATIC CONTROL INTERMITTENTLY ALL VENTS ON DRIVER'S SIDE ONLY STARTS BLOWING IN COLD OUTSIDE AIR FIRST NOTICED WHEN DRIVING ON PENNSYLVANIA TURNPIKE IN 0 DEGREE WEATHER LEGS NUMB WITH BURNING, STINGING CHILL GLASS FOGS AND DOESN'T CLEAR WITH COLD OUTSIDE AIR BLOWING TOOK TO DEALER 4 TIMES FOR REPAIR AND WAS TOLD THEY COULD NOT FIX AND IT WAS CHRYSLER'S PROBLEM CHRYSLER'S FIELD REPRESENTATIVE TOLD ME CHRYSLER WAS AWARE OF PROBLEM AND IS WORKING ON IT BUT THERE IS CURRENTLY NO FIX (3/14/2013) HE IS REFERRING ME TO CHRY…

Look up ODI 10502818 at NHTSA ↗

21433.6%
ODI 10576289 · 2,000 mi

I RENTED A TOWN AND COUNTRY FROM ENTERPRISE. DROVE 2,000 MILES FROM PA TO FL. ON THE WAY BACK WHILE DRIVING ON THE HIGHWAY THE IGNITION GOT DISCONNECTED BRIEFLY AND CAME BACK AFTER 1-2 SECONDS. AT THAT TIME I DIDN'T REALIZE HOW DANGEROUS IT COULD BE (WE HAD NO ACCIDENT NOR INJURY AT ALL) BUT NOW I SEE THAT THIS COULD BE LINKED TO THE GM IGNITION RECALL (DOES THIS VEHICLE HAVE THE SAME IGNITION SUPPLIER AS GM?). PLEASE INVESTIGATE THE CASE AS THIS MAY INDICATE THAT THE IGNITION RECALL SHOULD ALSO INCLUDE SOME CHRYSLER VEHICLES AS WELL. *TR

Look up ODI 10576289 at NHTSA ↗

6115.9%
ODI 10661098 · 1,270 mi

ON NOVEMBER 25 AT 4:30PM, I WAS DRIVING ON ROUTE 80 GOING WESTBOUND APPROACHING EXITS 27 A AND B IN NORTHERN NEW JERSEY. I WAS PLANNING TO USE EXIT 26 AND GENTLY ACCELERATED MY TOWN AND COUNTRY VAN IN ORDER TO PASS A VEHICLE TO MY RIGHT AND TRANSITION TO THE RIGHT LANE IN ORDER TO EXIT. AFTER PASSING THE VEHICLE, I REMOVED MY FOOT FROM THE GAS PEDAL AND MY CAR UNEXPECTEDLY CONTINUED TO ACCELERATE. I IMMEDIATELY APPLIED THE BRAKE SOMEWHAT FORCEFULLY IN ORDER TO STOP THE ACCELERATION. UPON REMOVING MY FOOT FROM THE BRAKE, THE CAR AGAIN ACCELE…

Look up ODI 10661098 at NHTSA ↗

10720.3%
ODI 10933787 · 13,000 mi

VEHICLE HAS HAD REPEATED ISSUES WITH ACCELERATION AND SHIFTING GEARS SINCE PURCHASE. VEHICLE WILL NOT ACCELERATE OVER 40 MPH WHILE DRIVING AND RPMS REDLINE. IT HAS BEEN IN FOR REPAIR FOR OVER 40 DAYS SINCE MARCH 2016 AND IS CURRENTLY AT DEALERSHIP. MOST RECENTLY THE VEHICLE LOST ALL POWER, INCLUDING ABILITY TO STEER AND BRAKE PROPERLY, AFTER BEING IN REVERSE BACKING OUT OF MY DRIVEWAY. DURING THE LAST TWO INCIDENTS, NO WARNING LIGHTS HAVE ILLUMINATED, NOR HAVE THERE BEEN ANY FAULT CODES FOUND IN THE VEHICLE'S SYSTEM. THE VAN IS EXTREMELY UN…

Look up ODI 10933787 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Air Bags
137.8%
ODI 10094229

WHILE DRIVING AT ANY SPEED, THE CONSUMER ADJUSTED THE SEAT AND THE SRS LIGHT APPEARED ON THE DASHBOARD. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB

Look up ODI 10094229 at NHTSA ↗

8910.4%
ODI 10075293 · 800 mi

PURCHASED 2005 CHRYSLER TOWN AND COUNTRY MINI VAN..WITH LESS THEN 800 MILES AIRBAG LITE KEPT COMING ON OFF AND ON.SOMETIME STAYING ON FOR LONG PERIODS OF TIME..TOOK TO DEALER AND DEALER STATED A CLOCK SPRING IN STEERING WHEEL WAS BAD,THEY SAID PARTS WERE ON ORDER AND VAN WAS OK TO DRIVE,, I SAID WILL AIRBAGS WORK IF I AM IN AN ACCIDENT,, DEALER SAID PROB NOT,,AFTER A LITTLE ARGUING I GOT A LOANER CAR, VEHICLE IS STILL AT THE DEALER. *AK

Look up ODI 10075293 at NHTSA ↗

5011.6%
ODI 10199839 · 18,000 mi

TL*THE CONTACT OWNS A 2006 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 15 MPH, ANOTHER VEHICLE DRIVING 40 MPH CRASHED HEAD ON WITH THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. SMOKE ROSE FROM THE ENGINE AND ALL FIVE PASSENGERS WERE INJURED. THE FRONT SEAT PASSENGER SUFFERED BRUISES TO HER LEGS, CHEST, AND WAIST ALONG WITH A SPRAINED LEFT ANKLE. THE DRIVER SUSTAINED NECK AND KNEE INJURIES. THE THREE PASSENGERS SEATED IN THE REAR SUSTAINED BRUISES TO THEIR CHESTS FROM THE SEAT BELTS. THE VEHICLE WAS DESTROYED. THE MECHANIC STATED TH…

Look up ODI 10199839 at NHTSA ↗

146.4%
ODI 10343649 · 53,091 mi

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT STARTED THE IGNITION, THE AIR BAG WARNING LIGHT INDICATOR ILLUMINATED. THE WARNING LIGHT REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED WHENEVER STARTING THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS WAITING UPON A RESPONSE FROM THE AUTHORIZED DEALER REGARDING THE CAUSE OF FAILURE AT THE TIME OF THE COMPLAINT FILING. THE FAILURE MILEAGE WAS 53,091.

Look up ODI 10343649 at NHTSA ↗

37019.1%
ODI 10344287 · 77,000 mi

WHILE DRIVING DOWN THE STREET THE AIRBAG ON MY 2008 CHRYSLER TOWN AND COUNTRY MINIVAN DEPLOYED. THERE WERE THREE OCCUPANTS IN THE VEHICLE. MY ARM WAS BRUISED AND CUT DURING THE ACCIDENT. MY DAUGHTER HAD HER HEAD SHOVED THROUGH THE PASSENGER SIDE WINDOW BY HER AIRBAG. MY GRANDSON WAS COUGHING AND CHOKING ON THE POWDER FROM THE AIRBAG. UNABLE TO SEE, I MANAGED TO SLOW THE VEHICLE TO A STOP WITHOUT CAUSING ANY FURTHER DAMAGE TO MY VEHICLE OR ANY OTHERS. THE POLICE AND INSURANCE ADJUSTERS LOOKED AT THE VEHICLE AND COULD FIND NO PHYSICAL REASON…

Look up ODI 10344287 at NHTSA ↗

18726.4%
ODI 10373469 · 9,000 mi

HORN ASSEMBLY CAME COMPLETELY LOOSE FROM THE STEERING WHEEL. NO ACCIDENT. I ASSUME THE DRIVER'S AIR BAG IS CONTAINED WITHIN THIS COMPONENT. DEALERSHIP SAID CAUSE WAS FAULTY PART OR MONDAY ASSEMBLED VEHICLE. *TR

Look up ODI 10373469 at NHTSA ↗

26817.2%
ODI 10414288 · 28,000 mi

ON JULY 5TH, 2011 THE ABOVE MENTIONED CHRYSLER VAN LEFT THE HIGHWAY AT A SPEED OF APPROXIMATELY 65 MILES AN HOUR AND ENTERED A DRAINAGE BASIN. THE VEHICLE CAME TO AN ABRUPT STOP WHEN THE FRONT OF THE VEHICLE CAME INTO CONTACT WITH AN EARTH "BERM" THAT ACTED AS A WALL FOR THE DRAINAGE BASIN. THE ENTIRE FRONT OF THE VEHICLE WAS DAMAGED TO A POINT THAT IT WAS CONSIDERED TO BE A TOTAL LOSS BY THE INSURANCE COMPANY. THE RADIATOR WAS PUSHED BACK INTO THE ENGINE COMPARTMENT AND THE FRONT BUMPER WAS PULLED COMPLETELY UNDER THE VEHICLE. TWO TIRES WERE F…

Look up ODI 10414288 at NHTSA ↗

243.1%
ODI 10464668 · 13,000 mi

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED AT 45 MPH AND PUSHED INTO A PRECEDING VEHICLE. THE AIR BAG LIGHT INDICATED THAT THE AIR BAGS DEPLOYED, BUT THEY DID NOT. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BUT THE VEHICLE WAS NOT INSPECTED FOR THE AIR BAG FAILURE. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SEAT BELT FAILED DURING THE CRASH, ALLOWING THE CHILD SEAT THAT WAS BEING RESTRAINED TO DETACH FROM THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE CUR…

Look up ODI 10464668 at NHTSA ↗

182.8%
ODI 10499586 · 9,279 mi

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE FAILURE WAS COULD NOT BE DIAGNOSED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR THE SAME FAILURE BUT THE DEALER COULD NEVER DETERMINE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 9,279. UPDATED 5/17/13 *CN THE CONSUMER STATED THE VEHICLE WAS TAKEN TO 3 D…

Look up ODI 10499586 at NHTSA ↗

507.3%
ODI 10534671 · 10,000 mi

RENTED A MINIVAN FROM AVIS AT SLC AIRPORT LATE JULY 2013. ON THE HIGHWAY IMMEDIATELY AFTER LEAVING THE AIRPORT MY KNEE BUMPED THE MASS OF KEYRING OBJECTS AND TURNED THE ENGINE OFF AS I WAS JUST GETTING UP TO 60MPH. I NOTICED THE VEHICLE SLOWING DOWN AND DETERMINED I HAD ACCIDENTALLY SHUT IT DOWN. IT WOULD NOT START. I SHIFTED TO NEUTRAL AND RESTARTED THE ENGINE, SHIFTED BACK TO DRIVE. ONLY ONE OF THE 5 PASSENGERS EVEN NOTICED THE SLOWDOWN. UNDER DIFFERENT CIRCUMSTANCES THIS COULD HAVE RESULTED IN AN ACCIDENT. IF IT IS THE PRACTICE OF RENTAL …

Look up ODI 10534671 at NHTSA ↗

7611.9%
ODI 10614877 · 2,995 mi

SUBJECT VEHICLE (2014 CHRYSLER TOWN AND COUNTRY VAN, VEHICLE 2) WAS INVOLVED IN COLLISION ACCIDENT WITH 2005 FORD MUSTANG (VEHICLE 1). VEHICLE 1 PULLED OUT FROM A STOP SIGN TO TURN LEFT ONTO 4 LANE THOROUGHFARE WITH A LARGE TRUCK TURNING RIGHT ONTO STREET WHERE VEHICLE 1 WAS STOPPED. VEHICLE 1 DRIVER'S VIEW OF TRAFFIC WAS HINDERED BY TURNING TRUCK. VEHICLE 2 WAS IN THE INSIDE LANE PASSING THE TRUCK. VEHICLE 2'S RIGHT FRONT CORNER COLLIDED WITH LEFT FRONT CORNER OF VEHICLE 1 AT FULL VEHICLE SPEED SINCE DRIVER OF VEHICLE 1 DID NOT SEE VEHICLE 2 P…

Look up ODI 10614877 at NHTSA ↗

3910.2%
ODI 10785921

AIR BAGS WENT OFF DURING A ACCIDENT AND WE RECEIVED CUTS ON MY LEGS AND ALSO MY WIFE'S LEGS

Look up ODI 10785921 at NHTSA ↗

163.0%
ODI 11045119

TAKATA RECALL I TYPED MY VALID VIN NUMBER JUST AS DIRECTED ON THIS SITE TO SEE IF IT WAS SUBJECT TO RECALL. HOWEVER, I GOT A MESSAGE THAT THE VIN NUMBER WAS NOT VALID. IT IS VALID!!! I ALSO TRIED CHECKING MY VIN NUMBER ON AIRBAGRECALL.COM, BUT IT WASN'T FOUND THERE EITHER. I CAREFULLY COPIED MY VIN DIRECTLY FROM MY STATE OF INDIANA TITLE AND ENTERED IT SEVERAL TIMES ON EACH SITE TO NO AVAIL.

Look up ODI 11045119 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Engine
95.4%
ODI 10473016 · 69,889 mi

ABOUT 3 MIN AFTER FILLING UP VEHICLE STALLED AFTER PULLING OUT OF STATION. POWER STEERING FAILED AND COULD NOT MOVE OUT OF LANE. TOOK A COUPLE OF TRIES TO RESTART AND MOVE TO SAFETY. SECOND TIME THIS PROBLEM HAS HAPPENED. THIS WILL CAUSE AN ACCIDENT!!! *TR

Look up ODI 10473016 at NHTSA ↗

414.8%
ODI 10451087 · 62,000 mi

VEHICLE WAS TRAVELING AT FREEWAY SPEED WHEN ENGINE SPUTTERED, ALL WARNING LIGHTS LIT UP ON THE DASH AND THE VEHICLE IMMEDIATELY LOST ALL POWER/FUNCTION. *TR *JS

Look up ODI 10451087 at NHTSA ↗

163.7%
ODI 10608545 · 55,000 mi

DRIVING ON ROAD AT 50 MPH. THE ENGINE JUST JUST OFF. DROVE OFF THE ROAD INTO WOODS LUCKILY NO ACCIDENT. THE CAR THEN STARTED BACK UP RIGHT AWAY. I HAD TO REVERSE INTO ON COMING TRAFFIC. I HAD 3 YOUNG KIDS IN CAR AT THE TIME AS WELL. PUT ME IN A SCARY SITUATION. HAD WORK DONE ON IGNITION SYSTEM, TUNE UP, BELT CHANGES AND A FEW VALVE SENSORS REPLACED. HAD THIS ISSUE OCCUR BEFORE WITH MY WIFE. *JS

Look up ODI 10608545 at NHTSA ↗

2712.3%
ODI 10587212 · 70,000 mi

AFTER FILLING UP THE FUEL TANK AND DRIVING MAYBE ONE BLOCK THE ENGINE STALLED. THIS HAPPENS NOW AFTER EVERY FILLUP. IT IS EXACTLY THE SAME SYMPTOMS AS IN NHTSA ACTION NUMBER : PE13016 FOR OTHER CHRYSLER PRODUCTS OF THE PREVIOUS YEAR. A SEARCH IN GOOGLE CAME UP WITH MANY, MANY PEOPLE WITH MANY DIFFERENT CARS EXPERIENCING THE SAME THING. IF YOU PULL OUT OF THE GAS STATION DIRECTLY ONTO A HIGHWAY AND STALL WHILE TRYING TO MERGE INTO HIGH SPEED TRAFFIC, THE RESULTS COULD BE DISASTROUS (B'AH). *TR

Look up ODI 10587212 at NHTSA ↗

20410.5%
ODI 10461407 · 41,763 mi

REOCCURING EXCESSIVE OIL CONSUMPTION. HAD 4 OIL CONSUMPTIONS TEST DONE. TEST ON 6/8/12 FAILED. BURNED 3 QUARTS OF OIL IN 2589 MILES. FILED LEMON LAW IN FEB 2012 FOR EXCESSIVE OIL CONSUMPTION AND OTHER ISSUES THAT HAVE BEEN REPAIRED MORE THAN 3X. CHRYSLER HAS DENIED THE LAWSUIT. SEEKING FURTHER ACTIONS AGAINST CHRYSLER AT THIS TIME. VAN IS CURRENTLY AT DEALERSHIP UNDERGOING OIL COMPRESSION AND LEAK DOWN TEST AS ADVISED BY CHRYSLER. DEALERSHIP IS NOT RETURNING PHONE CALLS AND WILL NOT TELL ME RESULTS OF TEST. DEALERSHIP STATES THEY ARE WAITING FO…

Look up ODI 10461407 at NHTSA ↗

9613.6%
ODI 10462789 · 15,000 mi

AFTER SUSTAINED HIGHWAY SPEEDS, OUR VAN STALLED UPON EXITING THE HIGHWAY AND COMING TO A COMPLETE STOP AT THE FIRST TRAFFIC LIGHT. THE STEERING WHEEL AND BRAKE PEDAL WOULD SHAKE VERY HARD IMMEDIATELY PRIOR TO STALLING. THE TACHOMETER WOULD ALSO DIP BELOW 750 RPM IMMEDIATELY BEFORE ENGINE STALLING. THIS SAME THING HAPPENED AT LEAST 10 TIMES BEFORE WE FINALLY TOOK IT BACK TO THE DEALERSHIP. THEY COULD NOT FIND ANYTHING WRONG WITH THE VAN AND SAID THAT THEY SIMPLY UPDATED THE ENGINE COMPUTER SOFTWARE. THE PROBLEM CONTINUED AND BECAME QUITE PR…

Look up ODI 10462789 at NHTSA ↗

30219.4%
ODI 10464131 · 50,000 mi

ON 3 OCCASIONS, WHEN I TURN OFF THE IGNITION AND REMOVE THE KEY FROM MY 2010 CHRYSLER TOWN AND COUNTRY, THE CAR CONTINUES TO RUN AS IF THE KEY WAS STILL IN THE CAR. IT TAKES OVER AN HOUR OF FIDDLING WITH REINSERTING THE KEY TO GET IT TO ACTUALLY TURN OFF. THIS IS DANGEROUS BECAUSE I CANNOT PARK AND LEAVE MY CAR WHILE IT IS STILL RUNNING WITHOUT A KEY EVEN IN THE IGNITION. SOMEONE COULD GET INSIDE AND DRIVE AWAY WITHOUT NEEDING A KEY....NOT TO MENTION CARBON MONOXIDE POISONING IN A GARAGE. I HAVE BROUGHT THE CAR TO THE DEALER TWICE FOR THE…

Look up ODI 10464131 at NHTSA ↗

10713.8%
ODI 10479218 · 26,424 mi

I WAS CLEANING MY WINDSHIELD ON THE VAN WHEN THE ENGINE SUDDENLY STARTED (WITHIN THE CLOSED GARAGE). APPARENTLY THE AUTOMATIC-START FUNCTION WAS TRIGGERED WHEN THE KEY-FOB REMOTE IN MY PANTS POCKET WAS INADVERTENTLY ACTIVATED WHEN I LEANED AGAINST THE CAR. THIS IS VERY SCARY! IF I HAD BEEN LEANING AGAINST SOMETHING INSIDE THE HOUSE, WOULD MY CAR HAVE BEEN RUNNING ALL NIGHT IN A CLOSED GARAGE ATTACHED TO MY HOUSE?. I HAVE OFTEN ACCIDENTALLY TRIGGERED OTHER FUNCTIONS (SUCH AS DOOR OPENING, DOOR LOCK, ETC.) WHEN WORKING AROUND THE HOUSE, BUT AUTOM…

Look up ODI 10479218 at NHTSA ↗

10015.8%
ODI 10569161 · 24,900 mi

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE APPROACHING A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE PCM NEEDED TO BE RE FLASHED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,900 AND THE CURRENT MILEAGE WAS 25,072.

Look up ODI 10569161 at NHTSA ↗

10815.9%
ODI 10522382 · 25 mi

TOOK DELIVERY OF A BRAND NEW 2013 CHRYSLER TOWN AND COUNTRY TOURING VAN WITH 4 MILES ON IT ON THURSDAY, JUNE 20, 2013. DROVE IT HOME APPROXIMATELY 10 MILES. TOOK IT OUT FOR THE FIRST RIDE ON SATURDAY JUNE 22, 2013 AND WHILE DRIVING, ENGINE FAILED WITHOUT WARNING AND I LOST ALL POWER TO VEHICLE. STARTED IT BACK UP AND VEHICLE DID THIS AGAIN. CONTINUED TO START UP AND SHUT DOWN WITHOUT WARNING ABOUT FOUR TIMES. CALLED ROAD SIDE ASSISTANCE AND CAR WAS TOWED BACK TO DEALERSHIP. SERVICE DEPARTMENT CAN NOT DUPLICATE THE PROBLEM. CORPORATE OFFI…

Look up ODI 10522382 at NHTSA ↗

15123.7%
ODI 10577564 · 8,300 mi

WAS DRIVING ON HIGHWAY. MY KNEE TOUCHED THE KEY RING. VEHICLES ENGINE SHUT OFF. BRAKES LOST POWER. HAD A VERY DIFFICULT TIME STEERING AND GETTING VEHICLE STOPPED ON HIGHWAY. HAD TO GET IT IN PARK TO RESTART CAR. *TR

Look up ODI 10577564 at NHTSA ↗

6316.4%
ODI 10661098 · 1,270 mi

ON NOVEMBER 25 AT 4:30PM, I WAS DRIVING ON ROUTE 80 GOING WESTBOUND APPROACHING EXITS 27 A AND B IN NORTHERN NEW JERSEY. I WAS PLANNING TO USE EXIT 26 AND GENTLY ACCELERATED MY TOWN AND COUNTRY VAN IN ORDER TO PASS A VEHICLE TO MY RIGHT AND TRANSITION TO THE RIGHT LANE IN ORDER TO EXIT. AFTER PASSING THE VEHICLE, I REMOVED MY FOOT FROM THE GAS PEDAL AND MY CAR UNEXPECTEDLY CONTINUED TO ACCELERATE. I IMMEDIATELY APPLIED THE BRAKE SOMEWHAT FORCEFULLY IN ORDER TO STOP THE ACCELERATION. UPON REMOVING MY FOOT FROM THE BRAKE, THE CAR AGAIN ACCELE…

Look up ODI 10661098 at NHTSA ↗

6913.1%
ODI 10905696 · 24,500 mi

OPERATING VEHICLE AT 65MPH ON I-81 ENGINE SUDDENLY SHUT OFF. VEHICLE WAS IN AUXILIARY MODE. DIGITAL DRIVER DISPLAY WENT BLANK SHOWED ONLY DIRECTION AND TEMPERATURE. POWER STEERING GONE. I CHANGED TO RIGHT LANE, PULLED ONTO SHOULDER AND PLACED CAR IN PARK. I SUCCESSFULLY RESTARTED THE ENGINE. RENTAL VEHICLE ONLY ITEMS ON KEYCHAIN WERE 2 VEHICLE FOBS. DID NOT HIT KEY WITH KNEE. TANK WAS 7/8 FULL OF GAS. ON FAIRLY LEVEL STRETCH OF ROADWAY. NO ENGINE WARNING LIGHTS DISPLAYED. NO OIL OR TEMPERATURE WARNINGS. I HAD DRIVEN FROM LITTLE ROCK, AR TO NOR…

Look up ODI 10905696 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Unknown Or Other
21.2%
ODI 10083735

MECHANICAL PROBLEMS INVOLVING 2004 CHRYSLER TOWN AND COUNTRY.*MR THE VEHICLES MALFUNCTION INDICATOR LAMP ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER AND RETURNED THE NEXT DAY. AFTER DRIVING THE VEHICLE 10 MILES THE LIGHT ILLUMINATED AGAIN. THE VEHICLE WAS RETURNED TO THE DEALER TWICE AFTER THE INITIAL VISIT FOR THE SAME PROBLEM. THE VEHICLE ALSO BEGAN TO MALFUNCTION IN OTHER WAYS. THE SPEEDOMETER WOULD INDICATOR THE INCORRECT SPEED. THE ENGINE MADE NOISE WHEN THE GEAR SHIFT WAS MOVED. THE ENGINE VIBRATED WHEN ACCELERA…

Look up ODI 10083735 at NHTSA ↗

101.2%
ODI 10130305 · 3,000 mi

DT: CONTACT PURCHASED A 2005 CHRYSLER TOWN AND COUNTRY MANUFACTURED BY DAIMLER/CHRYSLER CORPORATION. ON JULY 5, VEHICLE HAD A FLAT TIRE, AND HAD TO USE THE SPARE TIRE. WHEN THE SERVICE DEALER REPLACED THE TIRE AND PUT THE SPARE BACK INTO PLACE IT CAME OFF WHILE THE CONSUMER WAS DRIVING ON JULY 26, 2005. THE SPARE TIRE WAS LOCATED UNDERNEATH THE PASSENGER SIDE AND DRIVER SIDE SEAT. THE SERVICE MANAGER OF THE DEALERSHIP WAS MADE AWARE OF THIS CONCERN. CONSUMER HAS NOT CONTACTED THE MANUFACTURER. *AK *NM

Look up ODI 10130305 at NHTSA ↗

112.6%
ODI 10241016 · 9,300 mi

TL*THE CONTACT OWNS A 2006 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SEATS DO NOT HAVE THE LATCH MECHANISM. ALL OF THE SEATS HAVE SEAT BELTS WITH EMERGENCY LOCKING SYSTEMS. SHE WAS INFORMED BY AN INSPECTOR AT THE FIRE STATION THAT SHE SHOULD NOT PLACE A BOOSTER SEAT ANYWHERE IN THE VEHICLE. THE CURRENT MILEAGE WAS 9,500 AND FAILURE MILEAGE WAS 9,300. UPDATED 11/24/08 *CN THE CONSUMER STATED THE CHILD IS ONLY SAFE IN THE VEHICLE WHEN SITTING UPRIGHT. THERE WAS NOTHING TO PROTECT THE CHILD FROM LEANING FORWARD. UPDATED 11/26/0…

Look up ODI 10241016 at NHTSA ↗

83.7%
ODI 10218822

2007 TOWN & COUNTRY WITH 9,000 MILES DRIVING ON INTERSTATE 76 IN PHILADELPHIA EXITING AN OFF RAMP AT CONSHOHOCKEN. VAN BEGAN SHAKING THEN IT WAS A SOUND LIKE A POP VAN BECAME UNCONTROLLABLE, NOT ABLE TO STEER OR SHIFT ANY GEARS. DRIVER UNABLE TO TURN WHEEL CAUSING THE VAN TO GO INTO THE OFF RAMP. THERE IS LITTLE DAMAGE TO THE BODY OF THE VAN BUT DRIVER WAS TOLD BY A WORKER FOR THE PA DEPT OF TRANSPORTATION AS WELL AS AN AUTOBODY SHOP & TOW TRUCK DRIVER THAT THE ENGINE MOUNT HAD BROKE CAUSING THE LOSS OF CONTROL OF THE VAN. THE ENGINE MOUNT IS…

Look up ODI 10218822 at NHTSA ↗

904.6%
ODI 10233107

I WROTE A FEW WEEKS AGO ABOUT THE DOORS ON MY 2008 TOWN & COUNTRY THAT THE OPENED ON THERE OWN AND THEN WOULD NOT ALWAYS RESPOND TO THE REMOTE. CHRYSLER HAS UPDATED THE COMPUTER IN MY VAN. RECENTLY I HAD MORE PROBLEMS OF THE DOORS NOT RESPONDING SO THE VAN WENT BACK TO THE DEALERSHIP FOR THAT AND A NEW RADIO WITH WIRING FROM THE RADIO TO THE ANTENNA, HAD TO HAVE THE SEATS ON THE MIDDLE ROW REUPHOLSTERED AND BECAUSE OF HEAT COMING OUT FROM UNDER THE DASHBOARD. WHICH IS THE OTHER REASON I AM WRITING. THEY CAN NOT FIND THE PROBLEM AND IT IS NO…

Look up ODI 10233107 at NHTSA ↗

304.2%
ODI 10372949 · 44,600 mi

WE'VE BEEN HAVING CONTINUOUS PROBLEM WITH OUR TIRES, CONSTANTLY LOSING PRESSURE. WE THOUGHT IT WAS A TIRE ISSUE, HOWEVER EVERY TIME I HAD THE TIRES CHECK THEY COULD NOT FIND ANYTHING WRONG. AGAIN, WE WERE LOSING PRESSURE IN A TIRE, I WENT TO FILL THE TIRE AND THE ALUMINUM VALVE STEM BROKE IN TWO. FORTUNATELY, WE WERE NOT MOVING WHEN THE STEM CAME APART. WHEN I WENT TO A QUICK OIL CHANGE I WAS INFORMED THAT THEIR COMPANY POLICY IS NOT TO TOUCH THE ALUMINUM VALVE STEMS BECAUSE SO MANY HAD COME APART IN THEIR EMPLOYEES HANDS.

Look up ODI 10372949 at NHTSA ↗

966.2%
ODI 10395629 · 17,823 mi

PURCHASED A USED 2010 CHRYSLER TOWN & COUNTRY MARCH 19,2011..ON THE SECOND DAY MARCH 20, 2011 WITH 17823 MILES THE CAR SHUT OFF WHILE DRIVING. AT THAT TIME WASN'T SURE WHAT WAS HAPPENING. IT OCCURRED 2 MORE TIMES IN THE NEXT WEEK. STILL UNSURE WHAT WAS HAPPENING. THEN ON APRIL 5 IT OCCURRED AGAIN WHILE MAKING A RIGHT HAND TURN. WE THEN REALIZED IT WAS ACTUALLY SHUTTING OFF IN DRIVE. WHEN IT HAPPENS EVERYTHING SHUTS OFF (LOSING POWER STEERING ETC) MAKING IT VERY DIFFICULT TO PULL OVER AND RESTART VEHICLE. WE TOOK IT TO THE DEALER THE NEXT D…

Look up ODI 10395629 at NHTSA ↗

587.5%
ODI 10606590 · 66,000 mi

I WENT TO HAVE MY RECALL FIXED. IF THEY DID THE RECALL I WOULD NO LONGER BE ABLE TO USE REAR QUARTER VENT WINDOWS. I USE THEM ALL THE TIME. THIS IS NOT A FIX. THIS JUST COVERS YOUR BUTT. I WANT IT FIXED. *TR

Look up ODI 10606590 at NHTSA ↗

589.1%
ODI 10578714 · 3,393 mi

THE REAR DRIVER SLIDING DOOR OPENS AND SHUTS WITH LOUD CLICKING NOISE, TRIES TO SHUT ON PASSENGERS AS THEY ENTER, MY CHILD RIDES IN THE SEAT AND THE DOOR DIDNT SHUT ALL THE WAY AS I DROVE DOWN THE ROAD NOT REALIZING THIS UNTIL I STOPPED AND NOTICED DOOR WAS NOT SHUT ALL THE WAY, HAD SMALL GAP IN THE DOOR WAY, NO ALARMS OR ANYTHING WENT OFF TELLING ME THE DOOR WAS STILL OPEN, THIS PUT MY CHILDS LIFE IN DANGER, HAD THE VEHICLE TO DEALER SEVERAL TIMES WHERE IT WAS PURCHASED AND THEY CANT FIND WHERE PROBLEM IS COMING FROM.

Look up ODI 10578714 at NHTSA ↗

619.0%
ODI 10670408 · 13,000 mi

VEHICLE WAS PARKED IN DRIVEWAY, WAS IN "PARK" GEAR AND HAD BEEN RUNNING FOR APPROXIMATELY 20 MINUTES. VEHICLE WAS TURNED OFF AND KEYS WERE REMOVED FROM IGNITION WHEN VEHICLE SUDDENLY STARTED TO ROLL BACKWARDS. REPORTEDLY, VEHICLE WAS RESTARTED AND BRAKING WAS ATTEMPTED BUT VEHICLE WOULD NOT STOP. VEHICLE ROLLED INTO TREE/FENCE AND DAMAGED PASSENGER DOOR, THAT HAD BEEN LEFT OPEN IN THE HASTE OF THE INCIDENT, AND THE REAR BUMPER. DAMAGE ESTIMATES AT 4K.

Look up ODI 10670408 at NHTSA ↗

8914.0%
ODI 10605863 · 5,500 mi

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE WAS MAKING A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THE NOISE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,500.

Look up ODI 10605863 at NHTSA ↗

4211.0%
ODI 10871725 · 8,000 mi

NOISE COMING FROM ENGINE EVERY TIME I GO OVER 55 SPEED, ALSO NOISE FROM WINDSHIELD AS IF THERE IS AIR COMING INTO THE CAR. NOISE FROM SPEAKERS AS THE CAR SPEEDS

Look up ODI 10871725 at NHTSA ↗

11020.9%
ODI 10946550 · 27,500 mi

"TAKATA RECALL"... I BOUGHT 2016 CHRYSLER TOWN & COUNTRY TOURING COUPLE OF MONTHS BACK & IT'S HAVE 27,500 MILES ON IT. SINCE I START DRIVING THIS CAR IT'S HAVING AN ISSUE WITH SHIFTING THE GEARS. THE RPM GOES UP TO 4000 TO 5000 RPM & THEN IT'S START SHIFTING THE GEARS ALSO WHEN I DRIVE THE CAR ON HIGHWAY AND PUT CAR ON CRUISE CONTROL THE RPM STAYS NEAR BY 3000 TO 4000RPM. WHEN I PRESS THE ACCELERATOR IT'S NEVER TAKE QUICK PICK IT'S ALWAYS TAKE LONG TIME FOR PICK THE SPEED AND THE ENGINE OR TRANSMISSION MAKE SOME HEAVY NOISE. I TOOK THE CAR AT …

Look up ODI 10946550 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Steering
127.2%
ODI 10129227

DT: THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATES THERE IS A STEERING PROBLEM . ALL THE DEALERSHIP THAT HE HAS TAKEN VEHICLE TO HAVE REPLACED THE RACK AND PINION. ONE OF THE DEALERSHIP REPLACED THE PUMP, RACK, PINION, AND THE HOSES. BUT PROBLEM RECURRED. THE STEERING VIBRATES THE ENTIRE CAR WHEN TURNING. CHRYSLER TRIED TO REPAIR THE CAR FOUR TIMES. THE FIRST TIME DEALER SAID IT WAS NORMAL,. SECOND TIME THEY SAID IT WAS NOT NORMAL, AND THEY REPLACED THE RACK AND PINION. CHRYSLER TOLD CONTACT TO PUT A 2005 RACK AN…

Look up ODI 10129227 at NHTSA ↗

8710.2%
ODI 10152826 · 11,700 mi

COMPLETE FAILURE OF VEHICLE SAFETY SYSTEMS WHILE VEHICLE IN MOTION TIME: ABOUT 3:45 PM PLACE: LONG MEADOW ELEMENTARY SCHOOL IN ROCHESTER HILLS, MI 48309 VEHICLE: 2005 TOWN & COUNTRY - [XXX] MILEAGE 11,700 1. AFTER ARRIVING IN THE SCHOOL PARKING LOT, MY WIFE SLOWED DOWN TO TAKE A TURN TO PARK IN A SPOT. 2. THE VEHICLE COMPLETELY STALLED AND STOPPED. 3. SHE TURNED OFF THE IGNITION AND THEN RESTARTED THE ENGINE. THE ENGINE STARTED. 4. SHE TRIED TO TURN AND PARK AT THE SAME SPOT ON LEFT SIDE. THE STEERING DID NOT RESPOND AND VEHICLE KE…

Look up ODI 10152826 at NHTSA ↗

10424.1%
ODI 10207968 · 18,200 mi

TL*THE CONTACT OWNS A 2006 CHRYSLER TOWN AND COUNTRY. WHILE TURNING OR MERGING TO THE RIGHT, THE STEERING FREEZES. ON OCTOBER 29, 2007, THE CONTACT WAS NEARLY STRUCK HEAD ON BY ONCOMING TRAFFIC WHEN THE STEERING WHEEL FROZE IN PLACE. THE FAILURE USUALLY OCCURS AT INTERSECTIONS WHERE WATER DRAINS OFF THE ROAD OR WHEN DRIVING OVER A POT HOLE; HOWEVER, IT ALWAYS OCCURS WHEN STEERING TO THE RIGHT. THE DEALER STATED THAT IT WAS A DESIGN FLAW. THE CONTACT IS FILING A LAW SUIT UNDER THE LEMON LAW. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE …

Look up ODI 10207968 at NHTSA ↗

177.8%
ODI 10263741 · 37,000 mi

TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN & COUNTRY. WHENEVER THE DRIVER ATTEMPTED TO ENGAGE THE BRAKES AT 15 MPH, A VERY LOUD GRINDING NOISE WAS HEARD FROM UNDERNEATH THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE RACK AND PINION STEERING WAS LEAKING AND NEEDED TO BE REPLACED. SHE WAS ALSO INFORMED THAT A NEW WATER PUMP WAS NEEDED BECAUSE OF HOW THE VEHICLE WAS CONSTRUCTED. WHILE THE VEHICLE WAS AT THE REPAIR SHOP, THE CONTACT FOUND NUMEROUS COMPLAINTS ONLINE FOR THE IDENTICAL FAILURE ON THE SAME MAKE AND MODEL VE…

Look up ODI 10263741 at NHTSA ↗

944.8%
ODI 10226654

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. WHILE DRIVING AT ANY SPEED, THE VEHICLE TENDS TO PULL TO THE RIGHT. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER, BUT THE FAILURE STILL OCCURS. UPDATED 06/17/08. *LJ

Look up ODI 10226654 at NHTSA ↗

365.1%
ODI 10315282 · 7,000 mi

THE ARE ARE MANY ISSUES THAT I HAVE FACED WITH MY 2009 CHRYSLER TOWN AND COUNTRY TOURING (25TH ANNIV. EDITION). FIRST ARE THE BRAKES WHICH MAKE THIS METAL ON METAL SOUND AFTER 6,000 MILES; THE TRANSMISSION IS ALWAYS SLIPPING AND YOU CAN FEEL IT BIG TIME WHILE DRIVING, WHETHER ITS DOWN SHIFTING OR SHIFTING UP. THE STEERING MAKES WAY TOO MUCH NOISE. DEALER HAS SAID NOTHING IS WRONG WITH TRANSMISSION, BUT YOU CAN DEFINITELY FEEL IT. ONLINE FORUMS PEOPLE HAVE COMPLAINED ABOUT HAVING THE SAME PROBLEM WITH ALL THREE. TAKE A LOOK AT IT! THE TRANSMISSI…

Look up ODI 10315282 at NHTSA ↗

1288.2%
ODI 10353793 · 16,052 mi

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS THE ALIGNMENT NEEDED TO BE ADJUSTED. THE VEHICLE PULLED TO THE LEFT EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST THREE TIMES FOR TO BE REPAIRED AND THEY COULD NOT DUPLICATE THE PROBLEM. THE MANUFACTURER WAS CALLED AND A REPRESENTATIVE ALSO INSPECTED THE VEHICLE AND FOUND NO PROBLEM WITH THE ALIGNMENT. HE STATED THAT WAS THE WAY THE VEHICLE SHOULD BE DRIVEN. THE FAILURE MILEAGE WAS 16,052.

Look up ODI 10353793 at NHTSA ↗

212.7%
ODI 10425133 · 3,000 mi

STEERING IS OVERSENSITIVE, VEHICLE OVERSTEERS VERY EASILY. DEALER PERFORMED 3 SOFTWARE UPGRADES, ONE TO EACH OF THESE MODULES: PCM, WIN AND STEERING SENSOR. STEERING IS NOT BETTER. THIS OVERSTEER SEEMS TO BE MORE OF A MECHANICAL DESIGN FLAW, AND FEELS UNSTABLE, LIKE IT IS EASY TO DRIFT INTO OTHER LANES, CAUSING AN ACCIDENT. HARSH RIDE. OUR 2004 T&C WAS MUCH BETTER. THE MORE I DRIVE THE NEW 2011, THE MORE I HATE IT, WANT MY OLD VAN BACK. *TR

Look up ODI 10425133 at NHTSA ↗

152.4%
ODI 10644316 · 53,500 mi

WHEN I START THE CAR IT WILL RUN FINE AND THEN THE IGNITION SWITCH WILL TURN OFF LEAVING ME WITH STEERING AND BRAKING POWER DEAD. SOMETIMES I WILL TRY TO START THE CAR AND IT WILL NOT START AND THE STARTER WILL JUST KEEP GOING SO THE ONLY WAY I CAN GET THE STARTER TO STOP IS TO PUT IT IN DRIVE. THIS HAS HAPPENED SEVERAL TIMES AND FORTUNATELY I WAS DRIVING AT LOW SPEED OR STOPPED. HAD IT HAPPENED AT HIGHER SPEEDS OR ON THE FREEWAY, IT COULD HAVE RESULTED IN A DEADLY CRASH. I TOOK IT INTO THE DEALER AND THEY SAID IT WAS A DEFECTIVE IGNITION SWITC…

Look up ODI 10644316 at NHTSA ↗

263.8%
ODI 10510759 · 10,266 mi

AS I WAS BACKING OUT OF A PARKING SPACE, I LOST POWER STEERING AND POWER BRAKES. STEERING WAS VERY STIFF AND BRAKES WERE HARD. IT WAS SIMILAR TO WHEN THE CAR STALLS, BUT THE CAR WAS STILL RUNNING. I PUT THE CAR IN DRIVE AND ATTEMPTED TO PULL FORWARD. STILL NO POWER STEERING OR POWER BRAKES. I PUT THE CAR IN PARK AND NO CHANGE. I TURNED OFF THE VEHICLE, WAITED A MINUTE OR TWO AND THEN RESTARTED IT. CAR WAS FINE THEN. WHEN THIS OCCURRED, NO INDICATORS LIT ON THE DASH. I TOOK THE CAR TO THE DEALER AND THEY WERE UNABLE TO REPLICATE TH…

Look up ODI 10510759 at NHTSA ↗

223.5%
ODI 10806411 · 4,800 mi

MY 2014 CHRYSLER TOWN AND COUNTRY SHUTS OFF WHILE I AM DRIVING AND THE STEERING LOCKS UP. IT HAS HAPPENED ON 3 DIFFERENT OCCASIONS. AFTER IT HAPPENED THE FIRST TIME, I TOOK IT TO THE DEALER AND THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE AND DIDN'T KNOW WHY IT HAPPENED. IT HAS HAPPENED 2 MORE TIME. IT IS CURRENTLY AT THE DEALER BEING CHECKED AGAIN. EVERY TIME IT HAPPENS I AM DRIVING AND THE CAR IS IN MOTION. THIS IS VERY DANGEROUS AND I AM VERY WORRIED IT IS GOING TO CAUSE ME AND MY CHILDREN TO BE IN AN ACCIDENT. SOMETHING NEEDS TO BE DO…

Look up ODI 10806411 at NHTSA ↗

133.4%
ODI 10790002 · 13,700 mi

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH DOWNHILL, THE VEHICLE VIOLENTLY SHOOK AND THE STEERING COLUMN VIBRATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,700.

Look up ODI 10790002 at NHTSA ↗

112.1%
ODI 10970079 · 24,000 mi

WE HAD JUST TURNED INTO OUR SUBDIVISION AND ALL THE LIGHTS IN THE DASH ILLUMINATED, THE WINDSHIELD WIPERS TURNED ON AND THEN WHILE DRIVING DOWN THE ROAD THE ENGINE SHUT OFF. WE WERE TRAVELING AT A LOW SPEED SO WHEN THE VAN CAME TO A STOP WE WERE ABLE TO RESTART IT. THE DEALERSHIP DIDN'T SOUND TO CONCERNED AND ARE GOING TO LOOK AT THE VAN ON THURSDAY. I'M EXTREMELY DISAPPOINTED WITH THEIR RESPONSE AS THIS COULD HAVE EASILY HAPPENED WITH MY KIDS IN THE CAR WHEN IT WAS TRAVELING AT A HIGHER RATE OF SPEED.

Look up ODI 10970079 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Power Train
53.0%
ODI 10511701 · 30,000 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED FROM PARK AND INTO DRIVE, CAUSING THE VEHICLE TO ROLL AWAY AND CRASH INTO A TREE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED HOWEVER, A FAILURE CODE WAS NOT LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 30,000.

Look up ODI 10511701 at NHTSA ↗

141.6%
ODI 10223576

IT STARTED ACTUALLY QUITE SOME TIME AGO. IT SEEMED THAT EVERY ONCE IN A WHILE I WOULD LOSE MY POWER STEERING. ONCE IT ALMOST CAUSED ME TO RUN OFF THE ROAD AND INTO A CEMENT CURB. LUCKILY, I WAS ABLE TO WORK THE WHEEL AROUND AND AFTER ABOUT FIVE MINUTES OF TRYING TO CONTROL THE VAN, THE POWER STEERING CAME BACK. THERE HAS BEEN A NOISE AT THE FRONT OF THE VEHICLE FOR QUITE SOME TIME AND THEN I NOTICED THE VAN WAS LEAKING SOMETHING. I TOOK IT TO THE DEALER AND THEY SAID THERE WAS A LEAK IN THE STEERING GEAR ASSEMBLY AND THAT IT NEEDED TO BE R…

Look up ODI 10223576 at NHTSA ↗

81.9%
ODI 10310996 · 16,382 mi

I PURCHASED A 2006 CHRYSLER T/C MINI VAN SINCE I HAVE BOUGHT IT I HAVE HAD NUMEROUS PROBLEMS WITH THE BRAKES THEY EVEN LOCKED UP ON THE HIGHWAY ONCE I TOOK IT TO THE DEALER AND THERE RESPONSE WAS UNABLE TO REPRODUCE PROBLEM HAD FRONT BRAKES REPLACED,CALIPER,DISC ECT .HAD A CROSS BAR THAT HOLDS THE WHEEL BREAK OFF WAS TOLD BY DEALER IT WAS A DESIGN FLAW SINCE I'VE HAD THIS CAR I KEEP TELLING THE DEALER THAT I BELIEVE IT TO HAVE PROBLEMS WITH THE FRONT END INCLUDING THE BRAKES IN JAN 2010 I TOOK MY CAR TO MIDAS TO HAVE THE BRAKES DONE THERE I WAS…

Look up ODI 10310996 at NHTSA ↗

62.7%
ODI 10202154 · 100 mi

VEHICLE UNABLE TO GO IN REVERSE UP AN INCLINED DRIVEWAY WITHOUT DIFFICULTY AND SHUTTERING IN THE DRIVVETRAIN. CHYRSTLER ENGINEERS AND DEALER SERVICE MANGER TOLD ME THIS IS NORMAL STATE FOR THIS VEHICLE AND I SHOULD GO UP THE DRIVEWAY FASTER AND WITHOUT SLOWING OR SOPPING TO AVOID THE SHUTTER. THIS IS A SAFETY ISSUE WHEN YOU HAVE MANY CHILDREN IN THE NEIGHBORHOOD, YOU HAVE TO GO SLOW UP THE DRIVEWAY TO MAKE SURE YOU DO NOT RUN ANYONE OVER OR HIT AN OBJECT. I AM NOT A TRAINED REVERSE RACE CAR DRIVER. ALL OF THE OTHER VEHICLES I HAVE HAD IN MY DRI…

Look up ODI 10202154 at NHTSA ↗

462.4%
ODI 10258710 · 20 mi

1. SAFETY DEFECT IN THE WIRELESS IGNITION MODULE (IGNITION) IN 2008 TOWN & COUNTRY (TOURING MODEL). VEHICLE WILL RUN BUT MOST ELECTRICAL COMPONENTS WILL NOT WORK, INCLUDING TURN SIGNALS, WINDOWS, REMOTE MIRRORS, LIGHTS, HORN SEAT, DOOR LOCKS, WINDOW LOCKS, CLOCK, AC RADIO AND WIPERS. THE RESULT OF THE DEFECT INCLUDES INABILITY TO SAFELY OPERATE THE VEHICLE ONCE IN MOTION. DRIVER IS NOT NECESSARILY AWARE OF THE PROBLEM UNTIL THEY GO TO USE THE HORN, LIGHTS, OR TURN SIGNAL. CHRYSLER DENIED THE EXISTENCE OF THE PROBLEM UNTIL I MADE THEM COME TO …

Look up ODI 10258710 at NHTSA ↗

304.2%
ODI 10450684 · 20,000 mi

WE BOUGHT THIS CAR NEW IN 2009 FROM THE GARY MILLER CHRYSLER DEALERSHIP IN ERIE, PA. IN EARLY 2011 AND CONTINUING TO PRESENT, THE CAR ENGINE WILL STALL OUT UPON APPLYING THE BRAKES TO DECELERATE. THE STALL ALWAYS HAPPENS AT A SLOW SPEED RIGHT BEFORE STOPPING, JUST WHEN IT STOPS, OR A FEW SECONDS AFTER THE CAR COMES TO A COMPLETE STOP. IT FEELS LIKE THE ENGINE AND TRANSMISSION WANT TO FORCE THE CAR TO KEEP MOVING INSTEAD OF BRAKING TO A COMPLETE STOP. ON SOME OCCASIONS, THE CAR TRIES TO LURCH FORWARD AND REQUIRES HOLDING THE BRAKE DOWN HARD TO P…

Look up ODI 10450684 at NHTSA ↗

613.9%
ODI 10356805 · 8,000 mi

2010 CHRYSLER TOWN AND COUNTRY VAN STALLS FREQUENTLY CAUSING COMPLETE LOSS OF POWER, INCLUDING STEERING. THIS OCCURS AT DIFFERENT TIMES, IMMEDIATELY UPON STARTING VEHICLE, DURING ACCELERATION, DURING TURNS, GOING STRAIGHT, AND ALSO WHEN DECELERATING. BASICALLY IT OCCURS WHEN LESS EXPECT IT CAUSING A GREAT SAFETY RISK. DEALERSHIP SAYS THAT CAN'T FIX THE PROBLEM B/C THEY CAN'T DUPLICATE IT. HOWEVER, TODAY IT STALLED ON MAJOR ROAD JUST AS I GOT OFF INTERSTATE AND I WAS ABLE TO COAST IT UP RIGHT IN FRONT OF THEIR DEALERSHIP. CALLED AND ASKED F…

Look up ODI 10356805 at NHTSA ↗

364.7%
ODI 10437667

TRANSMISSION MAKES NOISE AT 16MPH CHRYSLER IS AWARE OF THE NOISE. CHRYSLER STATES THAT THEY DO NOT HAVE "FIX" FOR IT AT THIS TIME. THIS IS NOT ACCEPTABLE TO ME AS A CUSTOMER OF CHRYSLER. THANK YOU. *KB

Look up ODI 10437667 at NHTSA ↗

365.7%
ODI 10595362 · 32,000 mi

1 WEEK AFTER I BOUGHT MY VAN THE CAR STARTED VIBRATING WHEN THE VEHICLE WAS STOPPED (WAITING AT THE LIGHT). I WENT TO THE DEALER TO ASK THEM IF THERE WAS A RECALL FOR THIS PROBLEM THEY FIRST SAY THAT THERE WAS NO PROBLEM AND THEN I READ THAT THERE WAS A RECALL FOR SOME VEHICLES HAVING DEBRIS ON THE ENGINES, SO THEY REPLACED HALF OF THE HEADS IN THE ENGINE. THE VEHICLE STOPPED VIBRATING, BUT THEN I NOTICE THAT WHEN SPEEDING OR SLOWING DOWN THE VEHICLE DOES NOT RESPONDS TO THE CHANGE IN GEARS OR ISN?T ACCELERATING LIKE IT SHOULD. ALSO WHILE COMIN…

Look up ODI 10595362 at NHTSA ↗

395.7%
ODI 10585845 · 6,100 mi

THIS IS A NEW VEHICLE. RIGHT AROUND 6100 MILES, I STARTED HEARING IRRITATING NOISE AT SPEEDS AROUND 30-40 MPH. THE DEALERSHIP IS NOT ABLE TO RESOLVE THE ISSUE AND CHRYSLER SEEMS TO HAVE NO SOLUTION AS WELL. THEY BASICALLY SAY IT IS DRIVABLE SO I HAVE TO LIVE WITH IT. THIS NOISE IS PERSISTENT AND LOUDER THAN WHEN WE FIRST NOTICED IT (8200 MILES NOW). NO REPAIR, NO REPLACEMENT, NOTHING BUT A CONTINUAL NOISE. *TR

Look up ODI 10585845 at NHTSA ↗

518.0%
ODI 10661508 · 199 mi

VEHICLE WAS PURCHASED BRAND NEW FROM DEALER WITH 199 MILES ON ODOMETER AS IT WAS DELIVERED FROM ANOTHER DEALERSHIP. FIRST TIME DRIVING VEHICLE FROM DEALERSHIP TO HOME APPROX 100 MILES A LOUD CLANKING NOISE WAS HEARD AT LOW SPEEDS DURING INITIAL ACCELERATION AND DECELERATION. WE TOOK THE VEHICLE BACK TO DEALER THE NEXT DAY FOR REPAIR. THEY FOUND THAT THE ENGINE WAS MISSING MOTOR MOUNT BOLTS. IT APPEARED THEY WERE NEVER INSTALLED AT FACTORY. *JS

Look up ODI 10661508 at NHTSA ↗

11329.5%
ODI 10731469 · 30 mi

ACCELERATOR PEDAL HAS A 1 - 2 SECOND DELAY. DANGEROUS WHEN MERGING ONTO HIGHWAY OR NEED TO DO A FAST PASS. PRESSING GAS PEDAL, EVEN TO THE FLOOR, DOES NOTHING FOR A SECOND OR TWO, THEN TRANSMISSION HITS HARD AND JERKS THE CAR FORWARD WITH FORCE, ALMOST LOSING CONTROL.

Look up ODI 10731469 at NHTSA ↗

18535.2%
ODI 10894435

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 10894435 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Service Brakes
21.2%
ODI 10967905 · 145,000 mi

ABS WARNING LIGHT AND BRAKE WARNING LIGHT ILLUMINATE.THE BRAKE WARNING LIGHT ILLUMINATES MOST ALL OF THE TIME BUT WILL GO OUT ON OCCASION THEN ILLUMINATE AGAIN AND AGAIN OR STAY ON .THE BRAKES SEEM TO OPERATE NORMALLY AND PASS ALL MECHANICAL INSPECTIONS.THE BRAKE WARNING LIGHT WILL GO OUT UPON SHARP ELEVATION CHANGES COMBINED WITH SHARP TURNING MANUVERS.

Look up ODI 10967905 at NHTSA ↗

141.6%
ODI 10478353 · 5,000 mi

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED BRAKE FAILURE NUMEROUS TIMES. THE MOST RECENT FAILURE OCCURRED WHILE DRIVING THROUGH AN INTERSECTION AT APPROXIMATELY 25 MPH AND THE BRAKES FAILED TO ENGAGE. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A PARKING AREA AND WAS ABLE TO STOP BUY ENGAGING THE EMERGENCY BRAKE. THE BRAKE PAD AND TIRES WERE REPLACED AT 18,000 MILES, THE STRUT WAS REPLACED AT 5,000 MILES, AND THE ROTORS WERE REPLACED AT 28,000 MILES HOWEVER, THE FAILURE WAS NOT COR…

Look up ODI 10478353 at NHTSA ↗

81.9%
ODI 10490219 · 112,786 mi

LOSS OF BRAKING IN SNOW (APPROX 4 INCHES), PEDAL GOES TO THE FLOOR WHILE DRIVING IN HEAVY SNOW. PEDAL CAN BE PUMPED UP. DEALER (SUBURBAN CHRYSLER) CHANGED MASTER CYLINDER BUT IT DID NOT RESOLVE ISSUE. SUBSEQUENT SNOWS CONTINUE TO CAUSE ISSUE FOR BRAKING SYSTEM. *TR

Look up ODI 10490219 at NHTSA ↗

52.3%
ODI 10465767 · 66,000 mi

ABOUT A YEAR AGO MY 2007 TOWN AND COUNTRY OVERHEATED HAD TO REPLACE A PART THEN THE AIR CONDITIONING WENT OUT, BURNS OIL, SLIDING DOORS DON'T WORK, REPLACED CALIPERS, HAVE TO REPLACE WHEEL BEARINGS AND AIR BAG LIGHT STAYS ON. *TR

Look up ODI 10465767 at NHTSA ↗

1125.8%
ODI 10456999 · 65,000 mi

OUR 2008 TOWN & COUNTRY TOURING HAS BEGUN SHUTTING DOWN WHILE MOVING WITHOUT WARNING. IT HAS HAPPENED SIX TIMES IN 3 MONTHS AT BOTH LOWER SPEEDS, AND ONCE GOING 60+ MPH ON A BUSY INTERSTATE. WHEN IT LOSES POWER, WE LOSE STEERING AND BREAKING POWER MAKING IT VERY DIFFICULT TO CONTROL THE VEHICLE. THIS IS A VERY DANGEROUS SITUATION, PARTICULARLY FOR A CAR NORMALLY FILLED WITH CHILDREN. IT ALSO OCCASIONALLY WILL STALL EVERY TIME YOU START IT. OURS WILL THROW NO CODES AND NO WARNING LIGHTS COME ON, SO NO ONE HAS BEEN ABLE TO FIND THE PROBLEM. …

Look up ODI 10456999 at NHTSA ↗

425.9%
ODI 10460455 · 6,000 mi

I HAVE HAD THE FRONT BRAKES REPLACE BY CHRYSLER 3 TIME SINCE JUNE 2009 AND THE ROTOR ONCE. I AM CURRENTLY EXPERIENCING A MASSIVE SHUTTER WHEN I APPLY THE BRAKES AT HIGHWAY SPEEDS (VERY DANGEROUS). I CONTACTED CHRYSLER AND THEY TOLD ME THE ROTORS ARE PROBABLY WARPED (AGAIN) AND THAT THEY ARE NO LONGER COVERED UNDER WARRANTY. I JUST HAD THEM DONE BEFORE 36K AND NOW I'M AT 50K. I PURCHASED NEW WAGNER ROTOR AND CERAMIC BRAKE PADS AND INSTALLED THEM MYSELF. FIRST TIME OUT THE SHUTTER IS STILL THERE. I CONTACTED CHRYSLER AGAIN AND TOLD THEM TH…

Look up ODI 10460455 at NHTSA ↗

1278.2%
ODI 10461343 · 38,806 mi

HAVE HAD T&C 2010 VAN FOR 2 YEARS - OUR 11TH CHRYSLER PRODUCT AND OUR 3RD CHRYSLER VAN. HOW MANY COMPLAINTS DOES IT TAKE ON THIS SITE BEFORE CHRYSLER IS AWARE OF A PROBLEM WITH REAR BRAKES & ROTORS? I HAVE REGISTERED A COMPLAINT WITH THEM - LESS THAN 39,000 MILES FOR METAL ON METAL - REPLACEMENT OF PADS & ROTORS - NOT ABLE TO EVEN TURN THE ROTORS THEY WERE THAT BAD. CHRYSLER'S ANSWER? SORRY WE CAN'T REIMBURSE YOU - I WASN'T LOOKING FOR $$ - I WAS LOOKING FOR AN ANSWER AS TO WHY THIS HAPPENED & WHAT IS TO PREVENT IT FROM HAPPENING IN ANOTHER …

Look up ODI 10461343 at NHTSA ↗

516.6%
ODI 10464465 · 8,500 mi

I STARTED OUR 2011 CHRYSLER TOWN & COUNTRY, STEPPED ON THE PARKING BRAKE PEDAL TO RELEASE THE BRAKE. WHEN I GOT TO 65 M.P.H. THE HOOD STARTED SHAKING. I REALIZED THAT WHEN I RELEASED THE PARKING BRAKE THAT MY TOE MUST HAVE TRIPPED THE HOOD RELEASE LEVER. THIS IS A SAFETY DESIGN FLAW IN THAT THE HOOD RELEASE LEVER SHOULD NOT BE LOCATED DIRECTLY ABOVE THE PARKING BRAKE PEDAL. I CALLED THE CHRYSLER CUSTOMER ASSISTANCE CENTER AT [phone removed] TO REPORT THIS PROBLEM 7-6-2012. THE REFERENCE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO T…

Look up ODI 10464465 at NHTSA ↗

203.2%
ODI 10557232 · 47,000 mi

THE BRAKE LIGHTS ON THE DRIVERS SIDE FAILED. THESE LIGHTS ARE LED LIGHTS AND MEANT TO LAST THE LIFE OF THE VEHICLE. THEY CANNOT BE CHANGED LIKE A STANDARD BRAKE LIGHT. THIS IS A SAFETY HAZARD WHEN STOPPING OR DRIVING AT NIGHT. *TR

Look up ODI 10557232 at NHTSA ↗

395.7%
ODI 10510759 · 10,266 mi

AS I WAS BACKING OUT OF A PARKING SPACE, I LOST POWER STEERING AND POWER BRAKES. STEERING WAS VERY STIFF AND BRAKES WERE HARD. IT WAS SIMILAR TO WHEN THE CAR STALLS, BUT THE CAR WAS STILL RUNNING. I PUT THE CAR IN DRIVE AND ATTEMPTED TO PULL FORWARD. STILL NO POWER STEERING OR POWER BRAKES. I PUT THE CAR IN PARK AND NO CHANGE. I TURNED OFF THE VEHICLE, WAITED A MINUTE OR TWO AND THEN RESTARTED IT. CAR WAS FINE THEN. WHEN THIS OCCURRED, NO INDICATORS LIT ON THE DASH. I TOOK THE CAR TO THE DEALER AND THEY WERE UNABLE TO REPLICATE TH…

Look up ODI 10510759 at NHTSA ↗

294.6%
ODI 10614877 · 2,995 mi

SUBJECT VEHICLE (2014 CHRYSLER TOWN AND COUNTRY VAN, VEHICLE 2) WAS INVOLVED IN COLLISION ACCIDENT WITH 2005 FORD MUSTANG (VEHICLE 1). VEHICLE 1 PULLED OUT FROM A STOP SIGN TO TURN LEFT ONTO 4 LANE THOROUGHFARE WITH A LARGE TRUCK TURNING RIGHT ONTO STREET WHERE VEHICLE 1 WAS STOPPED. VEHICLE 1 DRIVER'S VIEW OF TRAFFIC WAS HINDERED BY TURNING TRUCK. VEHICLE 2 WAS IN THE INSIDE LANE PASSING THE TRUCK. VEHICLE 2'S RIGHT FRONT CORNER COLLIDED WITH LEFT FRONT CORNER OF VEHICLE 1 AT FULL VEHICLE SPEED SINCE DRIVER OF VEHICLE 1 DID NOT SEE VEHICLE 2 P…

Look up ODI 10614877 at NHTSA ↗

112.9%
ODI 11102407 · 100,225 mi

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WOULD NOT STOP ON COMMAND AND THE FRONT END SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LAMPE CHRYSLER DODGE JEEP RAM FIAT (151 N NEELEY ST, VISALIA, CA 93291, [phone removed]), BUT WAS NOT DIAGNOSED DUE TO THE FEE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,225.

Look up ODI 11102407 at NHTSA ↗

40.8%
ODI 11047478 · 15,000 mi

ON AUGUST 15, 2017, WHILE DRIVING UP A HIGHWAY INCLINE, THE VEHICLE LOST POWER, POWER STEERING AND POWER BRAKES. I WAS APPROACHING A STOP LIGHT ABOUT AN EIGTH MILE AWAY SO I ALLOWED THE VEHICLE TO COAST, FORCEABLY STEERING IT THROUGH A SLIGHT CURVE AND THEN BRAKING. WHEN I STOPPED, I PUT THE GEAR SELECTOR INTO PARK AND THEN RESTARTED THE VEHICLE. I CALLED MY LOCAL CHRYSLER DEALER THE NEXT MORNING. THEY STATED THAT BECAUSE THERE WAS NO "CHECK ENGINE" LIGHT AND UNLESS IT HAPPENED AGAIN WHILE THEY WERE DRIVING IT THEY WOULD BE UNABLE TO KNOW …

Look up ODI 11047478 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Fuel/Propulsion System
3319.8%
ODI 10468286 · 110,000 mi

EVERY TIME THIS VEHICLE IS FILLED UP WITH GASOLINE, (87, 89 OR HIGHER OCTANE IT DOESN'T MATTER), IT STARTS TO STALL & BUCKS AS THE ENGINE RPMS FLUCTUATE WILDLY FROM 600 TO 3000 PLUS. THIS HAPPENS EVERY TIME THAT IT IS FILLED UP TO FULL & HAS BEEN GOING ON FOR MORE THAN 1 YEAR. NOW THE CHECK ENGINE LIGHT IS ON. IF I ONLY FILL IT UP TO 3/4S OR EVEN JUST LESS THAN FULL, THE STALLING PATTERN DOES NOT OCCUR. I HAVE LEARNED TO EXPECT IT & EITHER FILL IT UP JUST SHY OF FULL OR I DRIVE THE VAN LIKE A STANDARD, (ONE FOOT ON THE BRAKE & THE OTHER ON THE …

Look up ODI 10468286 at NHTSA ↗

475.5%
ODI 10460430 · 70,000 mi

AFTER GASSING UP THE CAR THE CAR AND ENTERING TRAFFIC IT STALLED. THEN AFTER REPEATED TRIES IT STALLED AGAIN SEVERAL TIMES. *TR

Look up ODI 10460430 at NHTSA ↗

266.0%
ODI 10511892 · 43,000 mi

RE: NIOSH INVESTIGATION PE 13-016 ENGINE STALL. SUBJECT OF THE CITED INVESTIGATION, STALLING WHILE DRIVING AFTER FUELING MAY BE CHARACTERISTIC OF 2006 CHRYSLER CORP. MINIVANS (3.8 L ENGINE) AS WELL, BASED ON MESSAGES IN A CHRYSLER MINIVAN E-MAIL LIST. COMMENTS INDICATE THAT THIS IS A KNOWN PROBLEM WHICH REQUIRES REPLACEMENT OF THE FUEL TANK. MY VAN DID THIS FOUR OR FIVE TIMES IN THE YEAR AFTER MY FIRST INSTANCE. IT WAS THEN SOLD (FOR UNRELATED REASONS.) ONCE, I TALKED WITH THE GAS STATION ATTENDANT FOR A FEW MINUTES BEFORE LEAVING THE STA…

Look up ODI 10511892 at NHTSA ↗

5123.3%
ODI 10502231 · 75,000 mi

AFTER FUELING, THE 2007 T & C VAN WITH 3.3 L V-6 STARTS TO STALL, SPUTTER AND SURGE. THIS HAS BECOME PROGRESSIVELY MORE FREQUENT WITH EACH TANK FILL. AFTER 30 SECONDS FROM THE ONSET, THE ENGINE NORMALLY RETURNS TO NORMAL IDLE AND RUNS SMOOTHLY. THE LAST INCIDENT OCCURRED LAST EVENING (3/9/13) AND THE ENGINE SURGED BY UP TO 800 RPMS JUST AFTER THE VAN WAS PUT INTO GEAR AND WE WERE PULLING AWAY FROM THE GAS PUMP AND WE HAD A BIT OF CONTROL LOSS WITH PEDESTRIANS IN THE WAY. NO ONE HURT THANKFULLY. *TR

Look up ODI 10502231 at NHTSA ↗

160.8%
ODI 10471141 · 50,000 mi

WHILE DRIVING DOWN A SECONDARY ROAD AT APPRIXIMATELY 25 MPH THE MOTOR SHUT DOWN AS WELL AS POWER TO THE STEERING AND BRAKES. PROCEEDED TO COAST DOWN THE ROAD UNTIL A SAFE PLACE WAS IDENTIFIED TO TURN OFF THE ROAD. SINCE POWER HAD CUTOFF STEERING AND BRAKING THE VEHICLE WAS EXTREMELY DIFFICULTY. STOPPED THE VEHICLE SAFELY AND PLACED THE SHIFTER INTO PARK AND TURNED THE IGNITION TO THE OFF POSITION. RESTARTED THE VEHICLE WITH NO INDICATION OF ANY FURTHER PROBLEMS. TWO MONTHS LATER THE SAME PROBLEM OCCURED BUT VEHICLE WAS TRAVELING AT 35 MPH THIS …

Look up ODI 10471141 at NHTSA ↗

60.8%
ODI 10554916 · 593,000 mi

ON AROUND NOVEMBER 18, 2013, ABOUT A WEEK AFTER TRIP TO CHICAGO AND DURING AN OVERNIGHT COLD SNAP (ABOUT 25 DEGREES FROM 45), WAS PULLING OUT OF DRIVEWAY WHEN I PUT MY FOOT ON GAS PEDAL IT MADE A SOUND AS IF THE GAS WASN'T REACHING THE NECESSARY AREA TO MAKE IT MOVE FORWARD--THE ESP/BAS LIGHTS AND THE TRACTION LIGHT LITE UP. I PUSHED GAS PEDAL AGAIN AND IT MADE THE SAME SOUND BUT THE CAR MOVED A LITTLE FASTER AS I ROLLED ONTO THE STREET. THE LIGHTS FROM ESP/BAS AND TRACTION STAYED ON. DROVE ABOUT 10 MILES TO WORK. NO OTHER INCIDENT WITH GAS P…

Look up ODI 10554916 at NHTSA ↗

241.5%
ODI 10544653 · 53,000 mi

BRAKES SHUTTER WHEN APPLIED. ON 3 SET OF BRAKES. ENGINE QUITS AT IDLE. MUST PUT IN PARK OR NEUTRAL AND RESTART. ENGINE CUTS OUT WHILE DRIVING AT VARIOUS SPEEDS THEN RESUMES. TOOK VAN TO DEALER WITH OD CODE 1128 THEY COULD NOT FIND ANT PROBLEM. PROBLEM CONTINUED. I CHANGED : SPARK PLUGS AND WIRES O2 SENSORS MAP SENSOR PROBLEM GETTING MORE FREQUENT. *TR

Look up ODI 10544653 at NHTSA ↗

10613.7%
ODI 10637811 · 21,000 mi

VEHICLE PARKED IN HOMEOWNER'S DRIVEWAY ERUPTED IN FLAMES AT APPROXIMATELY 12.45 AM ON SEPTEMBER 3RD. VEHICLE WAS SHUT OFF FOR OVER FOUR(4) HOURS. ENGINE WAS RELATIVELY COOL AS IT WAS ONLY DRIVEN FOR FIVE MINUTES PRIOR TO 8 PM ON THE 2ND OF SEPTEMBER. NEIGHBOR WHO CALLED THE FIRE DEPARTMENT REPORTED SEEING SPARKS EMANATING FROM UNDER THE HOOD BEFORE IT BURST INTO FLAMES WHICH DESTROYED THE CAR. THIS ALSO DAMAGED THE OTHER VEHICLE PARKED AHEAD OF THE TOWN AND COUNTRY. *TR

Look up ODI 10637811 at NHTSA ↗

568.8%
ODI 10477005 · 2,800 mi

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CHECK FUEL CAP WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND WAS ADVISED THAT A RODENT HAD EATEN THROUGH THE FUEL LINE AND THE FUEL TANK WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE CHECK ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL AFTER THE REPAIRS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY THEN STATED THAT THE FUEL TANK WOULD NEED TO BE REPLACED A SECOND TIME B…

Look up ODI 10477005 at NHTSA ↗

385.6%
ODI 10522382 · 25 mi

TOOK DELIVERY OF A BRAND NEW 2013 CHRYSLER TOWN AND COUNTRY TOURING VAN WITH 4 MILES ON IT ON THURSDAY, JUNE 20, 2013. DROVE IT HOME APPROXIMATELY 10 MILES. TOOK IT OUT FOR THE FIRST RIDE ON SATURDAY JUNE 22, 2013 AND WHILE DRIVING, ENGINE FAILED WITHOUT WARNING AND I LOST ALL POWER TO VEHICLE. STARTED IT BACK UP AND VEHICLE DID THIS AGAIN. CONTINUED TO START UP AND SHUT DOWN WITHOUT WARNING ABOUT FOUR TIMES. CALLED ROAD SIDE ASSISTANCE AND CAR WAS TOWED BACK TO DEALERSHIP. SERVICE DEPARTMENT CAN NOT DUPLICATE THE PROBLEM. CORPORATE OFFI…

Look up ODI 10522382 at NHTSA ↗

142.2%
ODI 10566649 · 4,500 mi

WHILE GETTING ON THE HIGHWAY THE GAS PEDAL WAS PRESSED TO FULL AND EXHAUST SMELL OR A GAS SMELL WAS WITNESSED IN THE BACK SEAT. AFTER SEVERAL DELIBERATE TIMES OF PRESSING THE GAS TO FULL EVERY TIME THE SAME SMELL WAS WITNESSED IN THE BACK SEATS OF THE VEHICLE. VEHICLE IS SIX MONTHS OLD AND IS GOING TO BE GOING TO THE DEALER ASAP. *TR

Look up ODI 10566649 at NHTSA ↗

82.1%
ODI 10778738

THIS COULD HAPPEN TO ANY VEHICLE WITH A FUEL TANK AND A SLIDING PASSENGER DOOR ON THE SAME SIDE. A FRIEND WAS AT THE GAS PUMP REFUELING, THE REST OF US WERE STILL IN THE VAN TALKING. WE DECIDED WE NEEDED SOME MORE INFORMATION WHICH WAS IN MY PURSE IN THE VERY BACK OF THE VAN. WITH OUT THINKING I OPENED THE SLIDING DOOR WHICH WAS ON THE SAME SIDE AS THE FUEL DOOR, CAUSING THE SLIDING DOOR TO CATCH THE FUEL NOZZLE AND KNOCK IT OUT OF THE VEHICLE. LUCKILY THE PERSON DOING THE FUELING REACTED QUICKLY AND THERE WAS NOT A REAL DISASTER. SO THERE NEED…

Look up ODI 10778738 at NHTSA ↗

91.7%
ODI 10910088

GAS TANK LEAKING DUE TO RUST

Look up ODI 10910088 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System32,000–101,500 mi61,492 mi142
ODI 10502818 · 2,000 mi

HVAC IS THREE ZONE AUTOMATIC CONTROL INTERMITTENTLY ALL VENTS ON DRIVER'S SIDE ONLY STARTS BLOWING IN COLD OUTSIDE AIR FIRST NOTICED WHEN DRIVING ON PENNSYLVANIA TURNPIKE IN 0 DEGREE WEATHER LEGS NUMB WITH BURNING, STINGING CHILL GLASS FOGS AND DOESN'T CLEAR WITH COLD OUTSIDE AIR BLOWING TOOK TO DEALER 4 TIMES FOR REPAIR AND WAS TOLD THEY COULD NOT FIX AND IT WAS CHRYSLER'S PROBLEM CHRYSLER'S FIELD REPRESENTATIVE TOLD ME CHRYSLER WAS AWARE OF PROBLEM AND IS WORKING ON IT BUT THERE IS CURRENTLY NO FIX (3/14/2013) HE IS REFERRING ME TO CHRY…

Look up ODI 10502818 at NHTSA ↗

ODI 10505620 · 1,500 mi

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE LANE DEPARTURE WARNING SYSTEM LIGHT ILLUMINATED AND REMAINED ILLUMINATED BUT THERE WAS NOT AN OBJECT NEAR THE VEHICLE. THE CONTACT ALSO STATED THAT THE SUNROOF COULD NOT BE OPENED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF EITHER FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,500.

Look up ODI 10505620 at NHTSA ↗

ODI 10523895 · 242 mi

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT NOTICED A BURNING SMELL FROM THE REAR OF THE VEHICLE. THE FIRE DEPARTMENT REPORTED TO THE SCENE AND NOTICED THAT THE ELECTRICAL OUTLET THAT WAS LOCATED ON THE REAR DRIVER'S SIDE WAS MELTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 242. *TR*DT *TR*DT*TP

Look up ODI 10523895 at NHTSA ↗

Engine50,000–114,200 mi85,000 mi85
ODI 10522382 · 25 mi

TOOK DELIVERY OF A BRAND NEW 2013 CHRYSLER TOWN AND COUNTRY TOURING VAN WITH 4 MILES ON IT ON THURSDAY, JUNE 20, 2013. DROVE IT HOME APPROXIMATELY 10 MILES. TOOK IT OUT FOR THE FIRST RIDE ON SATURDAY JUNE 22, 2013 AND WHILE DRIVING, ENGINE FAILED WITHOUT WARNING AND I LOST ALL POWER TO VEHICLE. STARTED IT BACK UP AND VEHICLE DID THIS AGAIN. CONTINUED TO START UP AND SHUT DOWN WITHOUT WARNING ABOUT FOUR TIMES. CALLED ROAD SIDE ASSISTANCE AND CAR WAS TOWED BACK TO DEALERSHIP. SERVICE DEPARTMENT CAN NOT DUPLICATE THE PROBLEM. CORPORATE OFFI…

Look up ODI 10522382 at NHTSA ↗

ODI 10534671 · 10,000 mi

RENTED A MINIVAN FROM AVIS AT SLC AIRPORT LATE JULY 2013. ON THE HIGHWAY IMMEDIATELY AFTER LEAVING THE AIRPORT MY KNEE BUMPED THE MASS OF KEYRING OBJECTS AND TURNED THE ENGINE OFF AS I WAS JUST GETTING UP TO 60MPH. I NOTICED THE VEHICLE SLOWING DOWN AND DETERMINED I HAD ACCIDENTALLY SHUT IT DOWN. IT WOULD NOT START. I SHIFTED TO NEUTRAL AND RESTARTED THE ENGINE, SHIFTED BACK TO DRIVE. ONLY ONE OF THE 5 PASSENGERS EVEN NOTICED THE SLOWDOWN. UNDER DIFFERENT CIRCUMSTANCES THIS COULD HAVE RESULTED IN AN ACCIDENT. IF IT IS THE PRACTICE OF RENTAL …

Look up ODI 10534671 at NHTSA ↗

ODI 10583382 · 12,500 mi

I WAS DRIVING DOWN MY STREET, GOING AROUND 25 MPH, AND THE 1ST THING I NOTICED WAS THAT I HAD LOST THE POWER STEERING. THE KIDS WERE WATCHING A DVD, THAT STAYED ON ALONG WITH THE NORMAL INTERIOR LIGHTS HOWEVER WHEN I APPLIED PRESSURE TO THE GAS PEDAL TO ATTEMPT TO PULL OVER THE CAR WOULDN'T RESPOND TO THAT. I REALIZED THEN THAT THE ENGINE HAD SHUT OFF WHILE I WAS DRIVING! THANKFULLY I WAS ABLE TO DRIFT TO THE SIDE OF THE ROAD. I PARKED, TURNED OFF THE VAN AND THEN RESTARTED IT. EVERYTHING CAME BACK ON AND WAS WORKING AGAIN. THE MECHANIC CAN'T F…

Look up ODI 10583382 at NHTSA ↗

Unknown Or Other56,000–117,290 mi85,000 mi35
ODI 10670408 · 13,000 mi

VEHICLE WAS PARKED IN DRIVEWAY, WAS IN "PARK" GEAR AND HAD BEEN RUNNING FOR APPROXIMATELY 20 MINUTES. VEHICLE WAS TURNED OFF AND KEYS WERE REMOVED FROM IGNITION WHEN VEHICLE SUDDENLY STARTED TO ROLL BACKWARDS. REPORTEDLY, VEHICLE WAS RESTARTED AND BRAKING WAS ATTEMPTED BUT VEHICLE WOULD NOT STOP. VEHICLE ROLLED INTO TREE/FENCE AND DAMAGED PASSENGER DOOR, THAT HAD BEEN LEFT OPEN IN THE HASTE OF THE INCIDENT, AND THE REAR BUMPER. DAMAGE ESTIMATES AT 4K.

Look up ODI 10670408 at NHTSA ↗

ODI 10734661 · 52,000 mi

FAILED TO STAY SHUT OFF AFTER BEING PARKED IN THE GARAGE, EVIDENTLY RAN OUT OF GAS. I OPENED THE GARAGE DOOR THE NEXT MORNING TO OVER 120 DEGREES, THE VAN STEERING WHEEL WAS TO HOT TO TOUCH, I PUSHED THE START BUTTON AND THE SCREEN SAID "SYSTEM IS HOT" . I KNOW I HAD SHUT THE VAN OFF BECAUSE THE RADIO STOPS PLAYING WHEN YOU OPEN THE DOOR AFTER TURNING IT OFF. NOW THE VAN WON'T RUN. I HAD IT TOWED TO A DEALERSHIP FOR REPAIR. IT COULD HAVE BURNED MY HOME DOWN! AFTER CHECKING COMPLAINTS ONLINE COULD THIS BE AN ISSUE WITH TIPM? IS THERE A RECALL …

Look up ODI 10734661 at NHTSA ↗

ODI 10785315 · 80,120 mi

WHEN RETURNING TO MY PARKED VAN. THE VAN WOULD NOT START THEN NOTICE THAT THE VAN WAS READING THAT THE SHIFT GEARING THE REVERSE POSITION, BUT THE SHIFT GEAR WAS IN THE PARK POSIT. THE SHIFT GEAR WOULD NOT MOVE OUT OF THE PARK POSITION. HAD TO HAVE THE VAN TOWED. WAS INFORMED BY THE DEALER IS THAT THE SHIFT CABLE ASSEMBLY NEEDS TO BE REPLACE. THIS VEHICLE IS ONLY 2 YR OLD, AND HAS ONLY 80000 ON IT MILES. WAS PARKED ON A CITY STREET.

Look up ODI 10785315 at NHTSA ↗

Seats41,500–86,000 mi74,500 mi28
ODI 10501885 · 3,800 mi

DRIVING ON INTERSTATE WHEN 5 YEAR OLD GRANDDAUGHTER STARTED TO SCREAM. TURNED AND FOUND THAT THE DRIVER'S SIDE SECOND ROW SEAT HAD FOLDED ON HER AS THOUGH TO "STOW & GO". WAS SHOCKED THAT A) THE SEAT ALLOWS ITSELF TO FOLD WHEN OCCUPIED B) THERE IS NOT A SAFETY BUTTON ON IT THAT ENGAGES PREVENTING SEAT HANDLE FROM OPERATING AND FOLDING. CHILD HAD FALLEN ASLEEP AND STARTED TO SLIDE OFF SEAT. IN ORDER TO CORRECT HERSELF SHE PUSHED ON THE EDGE OF HER SEAT. THE SEAT APPEARED TO INTERPRET THIS AS A NEED TO "STOW & GO". CHRYSLER NEEDS TO RECALL THIS H…

Look up ODI 10501885 at NHTSA ↗

ODI 10660932 · 18,000 mi

HEADREST SPLIT IN HALF AND SMACKED BOTH DRIVER AND FRONT PASSENGER IN THE BACK OF THE HEAD WITH SUBSTANTIAL AMOUNT OF FORCE WITHOUT WARNING. A DASH WARNING THEN CAME ON SAYING THAT AIR BAG HAD DEPLOYED. NEITHER OF THE FRONT AIRBAGS DEPLOYED. WE HAD NOT TOUCHED THE BRAKES, NOT HAD ANYONE HIT US, NOR DID WE HIT ANYONE/ANYTHING. WE WERE JUST DRIVING AT ABOUT 50 MPH WHEN THIS HAPPENED. CAUSED SEVERE HEADACHE AND BACK SPASM TO BOTH DRIVER AND FRONT PASSENGER. SCARY! MY HUSBAND JUST TOOK IT TO THE CHRYSLER DEALER BUT THEY HAD NO IDEA OF THE CAUSE…

Look up ODI 10660932 at NHTSA ↗

ODI 10672640 · 32,000 mi

THE VEHICLE WOULD NOT START, NO LIGHTS, NO POWER, UNABLE TO UNLOCK/LOCK WITH FOB. (NOTHING WAS LEFT ON IN VEHICLE OR PLUGGED IN). FULLY CHARGED BATTERY TO 100%, DROVE NEXT TWO DAYS WITH NO PROBLEMS. BLUETOOTH STOPPED WORKING AND CONNECTING, BUTTONS FAILED TO RESPOND, POWER SEAT ON DRIVER STOPPED WORKING, POWER SLIDE DOOR ON PASSENGER STOPPED WORKING. BATTERY DIED AGAIN, THIS TIME ABLE TO GET LIGHTS, BUT NOT START. CHRYSLER JUMPED THE VEHICLE, LEFT RUNNING TO CHARGE. DROVE 5 HOURS STRAIGHT HOME AND PARKED, ENSURED EVERYTHING WAS TURNED OFF AND …

Look up ODI 10672640 at NHTSA ↗

Air Bags30,610–92,500 mi42,543 mi39
ODI 10534671 · 10,000 mi

RENTED A MINIVAN FROM AVIS AT SLC AIRPORT LATE JULY 2013. ON THE HIGHWAY IMMEDIATELY AFTER LEAVING THE AIRPORT MY KNEE BUMPED THE MASS OF KEYRING OBJECTS AND TURNED THE ENGINE OFF AS I WAS JUST GETTING UP TO 60MPH. I NOTICED THE VEHICLE SLOWING DOWN AND DETERMINED I HAD ACCIDENTALLY SHUT IT DOWN. IT WOULD NOT START. I SHIFTED TO NEUTRAL AND RESTARTED THE ENGINE, SHIFTED BACK TO DRIVE. ONLY ONE OF THE 5 PASSENGERS EVEN NOTICED THE SLOWDOWN. UNDER DIFFERENT CIRCUMSTANCES THIS COULD HAVE RESULTED IN AN ACCIDENT. IF IT IS THE PRACTICE OF RENTAL …

Look up ODI 10534671 at NHTSA ↗

ODI 10545192 · 8,700 mi

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, ANOTHER VEHICLE UNEXPECTEDLY TRAVELED INTO THE SAME LANE AND CRASHED INTO THE FRONT END OF THE VEHICLE. THE CONTACT'S VEHICLE SWERVED OFF THE ROAD, INTO A DITCH AND THEN WENT AIRBORNE. THE VEHICLE LANDED ON THE ROOF OF THE SECOND VEHICLE THAT WAS INVOLVED IN CRASH. THE AIR BAGS FAILED TO DEPLOY DURING THE IMPACT. A POLICE REPORT WAS FILED. THE CONTACT AND FRONT SEAT PASSENGER SUFFERED FROM SEVERE INJURIES TO THE KNEES, ARMS AND SPI…

Look up ODI 10545192 at NHTSA ↗

ODI 10596640 · 15,400 mi

VAN WAS STRUCK ON THE PASSENGER'S SIDE FRONT DOOR AND FRONT OF THE VEHICLE (T-BONE) BY A SPORTS CAR TRAVELING MORE THAN 40MPH, ANT THE SIDE CURTAIN AIR BAGS DID NOT DEPLOY. *TR

Look up ODI 10596640 at NHTSA ↗

Power Train28,625–89,250 mi52,721 mi32
ODI 10585845 · 6,100 mi

THIS IS A NEW VEHICLE. RIGHT AROUND 6100 MILES, I STARTED HEARING IRRITATING NOISE AT SPEEDS AROUND 30-40 MPH. THE DEALERSHIP IS NOT ABLE TO RESOLVE THE ISSUE AND CHRYSLER SEEMS TO HAVE NO SOLUTION AS WELL. THEY BASICALLY SAY IT IS DRIVABLE SO I HAVE TO LIVE WITH IT. THIS NOISE IS PERSISTENT AND LOUDER THAN WHEN WE FIRST NOTICED IT (8200 MILES NOW). NO REPAIR, NO REPLACEMENT, NOTHING BUT A CONTINUAL NOISE. *TR

Look up ODI 10585845 at NHTSA ↗

ODI 10605179 · 14,560 mi

MAY 27 I FLOORED THE ACCELERATOR TO PASS A SLOW TRUCK AT 57 MPH LET UP ON THE PEDAL BUT THE VAN CONTINUED TO ACCELERATE (THE VEHICLE HAD PREVIOUSLY HAD A TRANSMISSION SOFTWARE UPDATE SO I CHANGED THE ECON O BUTTON AND ALSO KICKED THE FOOT PEDAL) AT THIS TIME THE VEHICLE WAS SHOWING A MILE OR TWO FROM 80 MPH. AT WITCH TIME I HELD THE BRAKE AND PULLED OFF THE ROAD.THERE WAS A LARGE RED THROTTLE BODY LIGHT ON. WHEN I TURNED THE ENGINE OFF. I DECIDED TO WAIT AS THE BRAKES SMELLED VERY HOT. ON RESTARTING ALL NORMAL WARNING LIGHTS PLUS THIS…

Look up ODI 10605179 at NHTSA ↗

ODI 10627044 · 7,200 mi

THINK TOYOTA .I WAS ACCELERATING FROM A LIGHT AND LET UP ON THE GAS BUT CAR KEPT ACCELERATING .NEXT I PUT IT IN NEUTRAL MOTOR KEPT RACING.GOT CAR STOPPED.IN THE MIDDLE OF THE ROAD. RESTARTED CAR-STILL RACEING.NEXT ATEMPTED TO PULL OVER SO PUT MY FOOT ON BRAKE AND PUT IT IN GEAR VAN SHOOK AND SHOOK TIL ABOUT 35 MILES PER HOUR{WITH BRAKES ON} THEN A BIG THUNK AND IT RETURNED TO NORMAL.XXXX IN AUGUST IT DID SMETHING SIMILAR. WHEN APROACHING A STOP LET UP ON GAS {30 MPH} VAN KEPT GOING PUSHED HARDER ON BRAKES CAR SHAKING BUT SLOWING TILL THE BIG TH…

Look up ODI 10627044 at NHTSA ↗

Service Brakes19,006–82,379 mi50,000 mi33
ODI 10510759 · 10,266 mi

AS I WAS BACKING OUT OF A PARKING SPACE, I LOST POWER STEERING AND POWER BRAKES. STEERING WAS VERY STIFF AND BRAKES WERE HARD. IT WAS SIMILAR TO WHEN THE CAR STALLS, BUT THE CAR WAS STILL RUNNING. I PUT THE CAR IN DRIVE AND ATTEMPTED TO PULL FORWARD. STILL NO POWER STEERING OR POWER BRAKES. I PUT THE CAR IN PARK AND NO CHANGE. I TURNED OFF THE VEHICLE, WAITED A MINUTE OR TWO AND THEN RESTARTED IT. CAR WAS FINE THEN. WHEN THIS OCCURRED, NO INDICATORS LIT ON THE DASH. I TOOK THE CAR TO THE DEALER AND THEY WERE UNABLE TO REPLICATE TH…

Look up ODI 10510759 at NHTSA ↗

ODI 10520328 · 5,252 mi

(THE FOLLOWING IS QUOTED FROM THE DEALER WORK SHEET): "C/S WHILE DRIVING WAS PULLED OVER BY ANOTHER MOTORIST AND WAS TOLD THAT SMOKE WAS COMING FROM RIGHT REAR WHEEL AREA. HAS HEARD RUBBING NOISE FROM THIS AREA PREVIOUS TO THIS EVENT. (NOTE THAT NO ACTION WAS TAKEN THIS FIRST TIME. VEHICLE HAD APPROX. 1,000 MILES) CHECK AND ADVISE. TEST DROVE CHECK FOR TSB AND RACK AND INSPECTED: FOUND BOTH REAR BRAKES GOT HOT. CALIPER(S) ARE STICKING. (HAD THIS PROBLEM OCCURRED ON A FREEWAY AT 60 - 70 MPH IT COULD WELL HAVE BEEN A VERY DIFFERENT OUTCOME.) …

Look up ODI 10520328 at NHTSA ↗

ODI 10534671 · 10,000 mi

RENTED A MINIVAN FROM AVIS AT SLC AIRPORT LATE JULY 2013. ON THE HIGHWAY IMMEDIATELY AFTER LEAVING THE AIRPORT MY KNEE BUMPED THE MASS OF KEYRING OBJECTS AND TURNED THE ENGINE OFF AS I WAS JUST GETTING UP TO 60MPH. I NOTICED THE VEHICLE SLOWING DOWN AND DETERMINED I HAD ACCIDENTALLY SHUT IT DOWN. IT WOULD NOT START. I SHIFTED TO NEUTRAL AND RESTARTED THE ENGINE, SHIFTED BACK TO DRIVE. ONLY ONE OF THE 5 PASSENGERS EVEN NOTICED THE SLOWDOWN. UNDER DIFFERENT CIRCUMSTANCES THIS COULD HAVE RESULTED IN AN ACCIDENT. IF IT IS THE PRACTICE OF RENTAL …

Look up ODI 10534671 at NHTSA ↗

Fuel/Propulsion System61,000–123,000 mi86,000 mi25
ODI 10522382 · 25 mi

TOOK DELIVERY OF A BRAND NEW 2013 CHRYSLER TOWN AND COUNTRY TOURING VAN WITH 4 MILES ON IT ON THURSDAY, JUNE 20, 2013. DROVE IT HOME APPROXIMATELY 10 MILES. TOOK IT OUT FOR THE FIRST RIDE ON SATURDAY JUNE 22, 2013 AND WHILE DRIVING, ENGINE FAILED WITHOUT WARNING AND I LOST ALL POWER TO VEHICLE. STARTED IT BACK UP AND VEHICLE DID THIS AGAIN. CONTINUED TO START UP AND SHUT DOWN WITHOUT WARNING ABOUT FOUR TIMES. CALLED ROAD SIDE ASSISTANCE AND CAR WAS TOWED BACK TO DEALERSHIP. SERVICE DEPARTMENT CAN NOT DUPLICATE THE PROBLEM. CORPORATE OFFI…

Look up ODI 10522382 at NHTSA ↗

ODI 10557184 · 150 mi

I BOUGHT THIS VAN ABOUT 2 WEEKS BACK. THE DEALER HAD FILLED UP THE GAS TANK. YESTERDAY I WANTED TO REFUEL AND THEN I REALIZED THAT THIS WAS THE MOST UNSAFE CAR I HAVE SEEN. ANYBODY COULD HAVE ACCESS TO THE GAS CAP. THERE IS NO KEY LOCK OR LEVER LOCK TO IT. JUST FLIP OPEN THE COVER AND UNSCREW THE CAP AND PUT ANYTHING INTO THE GAS TANK OR DRAW OUT THE GAS IF YOU WANT TO. THIS CAR COSTS ABOUT 30,000 AND HAS ALL SORTS OF FEATURES BUT I AM SCARED TO TAKE IT OUT OF MY GARAGE AND PARK IT ANYWHERE ELSE. I HOPE THE MANUFACTURER DOES SOMETHING IN REG…

Look up ODI 10557184 at NHTSA ↗

ODI 10627044 · 7,200 mi

THINK TOYOTA .I WAS ACCELERATING FROM A LIGHT AND LET UP ON THE GAS BUT CAR KEPT ACCELERATING .NEXT I PUT IT IN NEUTRAL MOTOR KEPT RACING.GOT CAR STOPPED.IN THE MIDDLE OF THE ROAD. RESTARTED CAR-STILL RACEING.NEXT ATEMPTED TO PULL OVER SO PUT MY FOOT ON BRAKE AND PUT IT IN GEAR VAN SHOOK AND SHOOK TIL ABOUT 35 MILES PER HOUR{WITH BRAKES ON} THEN A BIG THUNK AND IT RETURNED TO NORMAL.XXXX IN AUGUST IT DID SMETHING SIMILAR. WHEN APROACHING A STOP LET UP ON GAS {30 MPH} VAN KEPT GOING PUSHED HARDER ON BRAKES CAR SHAKING BUT SLOWING TILL THE BIG TH…

Look up ODI 10627044 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V876000 · 2025-12-173 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-111None
ODI 11624975 · 171,955 mi

The contact owns a 2013 Chrysler Town and Country. The contact stated while driving 40 MPH, the check engine warning light illuminated. The contact also stated that the vehicle hesitated with an engine misfire. The vehicle was taken to independent mechanic and was diagnosed with cylinder #4 misfire. The spark plug and ignition coil was replaced; however, the failure persisted. The vehicle was taken to the dealer and the dealer declined to repair the vehicle under TSB: 09-002-14 (Cylinder leakage). The dealer referred the contact to Chrysler Cus…

Look up ODI 11624975 at NHTSA ↗

2024-122None
ODI 11631515

The contact owns a 2013 Chrysler Town and Country. The contact stated while driving 40 MPH, the vehicle lost automotive power. There was no warning light illuminated. The contact was able to safely park on the side of the road, where the vehicle failed to restart. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the failure was linked to the TIPM. The contact was informed that the TIPM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was …

Look up ODI 11631515 at NHTSA ↗

ODI 11632891

TIPM recall

Look up ODI 11632891 at NHTSA ↗

2025-011None
ODI 11633488

The rear drivers side sliding door no longer functions. The issue began when the door would intermittently make a buzzing sound but would not open or close. Shortly after, the door continued the first issue but also began pulsating when it actually would open. Around the same time these issues began, the door started opening by itself while driving. Though i have not had any accidents yet, several near misses have occurred due to the confusion and stress that this generates. The opening while driving issue occurs most often when on the high…

Look up ODI 11633488 at NHTSA ↗

2025-021None
ODI 11642541

Intergrated power control module is throwing error even after being fixed by Firestone automotive. Car is randomly Turing off while driving down the road. Issues startin.

Look up ODI 11642541 at NHTSA ↗

2025-031None
ODI 11647579 · 136,000 mi

The contact owns a 2013 Chrysler Town & Country. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that after several attempts, the vehicle started; however, the vehicle lost motive power. The vehicle was started, and the contact turned the vehicle off. The contact became aware that the fuel pump had continued running. The contact, who was a licensed independent mechanic, diagnosed the vehicle with TIPM failure. The vehicle was not repaired. The contact referenced NHTSA Ca…

Look up ODI 11647579 at NHTSA ↗

2025-043None
ODI 11653035

I experienced a no start situation. The vehicle would crank but not start. I did some research on the internet and found other Dodge/Chrysler vehicles with the same problem. I noticed they all had a similar, if not the same TIPM fusebox. The remedy was the same. You can put a bypass jumper wire on the fuse and the car will start. The problem is a fuel relay failure that is soldered to a circuit board inside the TIPM. There are after- market remedies. I don’t know if these remedies protect in the event of a crash, severed fuel line, and fire. So…

Look up ODI 11653035 at NHTSA ↗

ODI 11654842

Transmission codes but not having transmission issues even verified by shop and couldn't find issue. Then out of no where transmission revved hard on its own causing it to almost red line.

Look up ODI 11654842 at NHTSA ↗

ODI 11656421 · 132,168 mi

The contact owns a 2013 Chrysler Town and Country. The contact stated that while stopped, the child sitting in the second row hugged his sibling, who was sitting in the front seat, and the front passenger’s seat headrest deployed. The contact was unable to push the headrest back down. The headrest struck the child on the face; however, no injuries were sustained. The vehicle was taken to the dealer and diagnosed that an unknown plastic item had detached from the head restraint. The vehicle was not repaired. The manufacturer was made aware of th…

Look up ODI 11656421 at NHTSA ↗

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-082None
ODI 11678603

The driver side headrest airbag deployed. No one was hurt, this was a replacement recall part from December 2023. This was supposed to be safe, what if I was driving my family and friends around and this happened? We don’t feel safe. I left a message with the dealer and am waiting to hear back. No one has inspected it this time yet. No warning signs.

Look up ODI 11678603 at NHTSA ↗

ODI 11681653 · 98,000 mi

The contact owns a 2013 Chrysler Town And Country. The contact stated that while his wife was driving 55 MPH, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ignition switch. The vehicle was not repaired. After investigati…

Look up ODI 11681653 at NHTSA ↗

2025-091None
ODI 11687619

The van has stopped running on the highway without warning 3 times creating a very serious problem,had to be towed to get home,dealer could find nothing wrong.

Look up ODI 11687619 at NHTSA ↗

2025-101None
ODI 11696582

The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I replaced the battery. I had the seat behind the driver seat stowed because I had surgery on my left foot and needed to haul my knee cart with me. I no longer needed it so I raised the seat and found it had melted/burnt in several spots on the seat back. I was mortified! My van is a 2013 but is in great shape and only has 46,937 miles on it. It was parked in my garage and could have caused a house fire killing all occupants. I contac…

Look up ODI 11696582 at NHTSA ↗

2025-110None

No examples available for this selection.

2025-12025V876000

No examples available for this selection.

2026-011None
ODI 11713826

While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal lighting shut off, the radio shut off and the blower fan for heat shut off. I lost the ability to steer and brake (power steering went out) but managed to maneuver the vehicle to the right lane. The car would not respond to any acceleration attempt. I tried turning the key while coasting down the highway, the vehicle did not restart. I then put the vehicle into neutral and tried turning the key and it did not restart. I then t…

Look up ODI 11713826 at NHTSA ↗

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-041None
ODI 11731121 · 214,289 mi

The vehicle will be started and running and shut off. Driving down the road and all of the electrical shuts off, stops running and no gages work. You have to put the vehicle in N and restart. This is extremely dangerous as you never know when it will happen. driving down the interstate at 80mph or driving when you can't just pull over to get started again. Failure in the ignition is what we think. There is an active recall but not for our VIN 2013 Chrysler Town & Country vehicles may stall or shut off while driving due to a known recall regard…

Look up ODI 11731121 at NHTSA ↗

2026-050None

No examples available for this selection.

2026-061None
ODI 11742667

I found the headrest exploded on the driver side when I got in the car in the morning. Apparently, this is common as I found it on the Internet while looking for a solution. Looks like a plastic part inside the headrest broke. AHR system inadvertently activated it seems. I’m glad I wasn’t in the car and it didn’t hit my head.

Look up ODI 11742667 at NHTSA ↗

2026-071None
ODI 11752768

When I started my car I heard a “ding” and saw that my airbag light was on. I called the local dealership to ask about it and they said that in the case of a crash that light usually indicates that there is something wrong with the sensors to the airbags and if I was to get into an accident, they wouldn’t deploy; which could cause loss of life if there is failure to deploy. My vehicle also revs and has more get up and go (when I’m not intentionally accelerating) sometimes when I’m driving which is abnormal and can cause an accident.

Look up ODI 11752768 at NHTSA ↗

2026-080None

No examples available for this selection.

2026-091None
ODI 11765847 · 171,226 mi

The contact owns a 2013 Chrysler Town and Country. The contact stated that while driving 65 MPH, a carrier truck with a trailer was traveling nearby and debris came from the vehicle. The contact stated that due to the debris, the windshield was damaged and became inoperable, with a chip on the windshield. The contact expressed concern that the damaged windshield was a safety hazard, especially since the windshield had previously been replaced. The failure mileage was approximately 171,226.

Look up ODI 11765847 at NHTSA ↗

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2017: 0 complaints · 2018: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2017000
2018000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2017000
2018000

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemEngineUnknown Or OtherSeatsAir BagsPower TrainService BrakesFuel/Propulsion System
Electrical System—
42
ODI 10636968 · 1,500 mi

MULTIPLE TIMES WINDSHIELD WIPERS BEGAN GOING AND WARNING LIGHTS FLASHED INSIDE THE CAR AND WINDOWS WENT DOWN WITH OUT BEING POWERED AND DOORS OPEN AND SHUT BY THEMSELVES. THREE TIMES THE CAR ENGINE SPONTANEOUSLY SHUT DOWN WHILE DRIVING LOSING POWER STEERING AND BRAKES. HAD IT TO MULTIPLE DEALERS - NO CODE ON THE COMPUTER SYSTEM SO NO ONE WOULD DO ANYTHING TO FIX IT. FREQUENT CONVERSATIONS WITH CUSTOMER SERVICE FOR CHRYSLER... NOTHING THEY CAN DO. WE'VE BEEN INSTRUCTED BY CHRYSLER TO KEEL A JOURNAL EVERY TIME OUR CAR SHUTS DOWN WHILE DRIVING... …

Look up ODI 10636968 at NHTSA ↗

ODI 10676489 · 32,000 mi

THIS IS THE 5TH TIME IN LESS THAN TWO WEEKS!!! HOW MANY TIMES IS THIS GOING TO HAPPEN? IT HAS ALREADY BEEN TO CHRYSLER WHO SOMEHOW CAN'T FIND ANYTHING WRONG!! ON ITS WAY GETTING TOWED AGAIN BACK TO THE DEALERSHIP. 5 TIMES THE BATTERY HAS DIED FOR NO APPARENT CAUSE. OF COURSE I AM NOT OVER PARANOID AND GO THROUGH THE TROUBLE EVERY SINGLE TIME I AM DONE DRIVING TO TURN OFF THE INTERIOR LIGHTS, TURN OFF THE RADIO WAIT FOR EVERY SINGLE LIGHT TO TURN OFF AND TAKE PICTURES OF ALL LIGHTS OFF AND GUESS WHAT ...DEAD? BUT THE BATTERY TESTED FINE ACCORDI…

Look up ODI 10676489 at NHTSA ↗

ODI 10678405 · 32,000 mi

THIS IS MY THIRD COMPLAINT OF THIS ISSUE, AND ITS 7TH OCCURRENCE. FIRST TIME AT DEALERSHIP THEY COULD NOT FIND PROBLEM, ONLY TESTED BATTERY AND SAID IT WAS GOOD AND SENT ME BACK ON MY WAY. SECOND TIME AT DEALERSHIP, THEY THINK THEY FOUND THE PROBLEM AND PUT IN AN ENTIRE NEW WIRELESS IGNITION MODULE AND TWO NEW SETS OF KEYS, GO TO PICK IT UP TONIGHT ALL *FIXED* AND ITS DEAD...AGAIN...SAME AS BEFORE.. 7TH TIME IN TWO WEEKS, THIRD TIME AT CHRYSLER DEALERSHIP. CAR WILL NOT START, NO POWER, NO NOTHING, NO ATTEMPT. EVERYTHING IS TURNED OFF NIGHTLY, A…

Look up ODI 10678405 at NHTSA ↗

15
ODI 10820875 · 15,745 mi

STEERING WHEEL CONTROLS INCLUDING THE HORN AND POSSIBLY THE STEERING WHEEL AIR BAG ARE INTERMITTENT. >>SO FAR ON THREE SEPARATE OCCASIONS WHILE STOPPED & DRIVING ALL ELECTRICAL PARTS OF THE STEERING WHEEL HAVE JUST QUIT FOR A DAY OR TWO AND THEN FOR NO REASON BEGIN WORKING AGAIN. UNFORTUNATELY EVERY TIME IT GOES DEAD AND WE ARRANGE TO TAKE IT IN FOR SERVICE IT STARTS WORKING AND THE DEALER SAYS THEY CAN'T DO ANYTHING UNLESS IT IS COMPLETELY BROKEN AND NOT INTERMITTENT. SINCE CHRYSLER MINIVANS HAVE BEEN RECALLED IN THE PAST FOR THIS "CLOCK S…

Look up ODI 10820875 at NHTSA ↗

ODI 10946849 · 37,400 mi

THE TIPM IS JUNK. I HAVE TAKEN 3 PLACES TO BE CHECKED AND THE FIX IS $1000 FOR A VEHICLE THAT HAS 37,400 MILES ON IT. IT STARTED AFTER THE ORIGINAL 36,000 MILES OF COURSE. IT WILL RANDOMLY NOT START IN THE MORNINGS OR AFTER IT SITS FOR 8 HOURS. IT'S AWFUL. IT'S BECOME A VEHICLE THAT YOU CAN'T TRUST.

Look up ODI 10946849 at NHTSA ↗

ODI 10991111 · 50,000 mi

WHEN I PRESS THE START POWER BUTTON, THE CAR WILL START AND THEN CUT OFF IMMEDIATELY. THIS HAPPENS REPEATEDLY AND THEN SOMETIMES NOT AT ALL. SOMETIMES, I TURN OFF ALL OF THE ELECTRONICS IN MY VEHICLE AND THEN TRY TO START IT TO SEE IF THIS HELPS. SEEMS TO HAVE NO RHYME OR REASON WHY IT JUST WON'T START. I HAVE SEARCHED THE INTERNET AND FOUND MANY OTHER PEOPLE REPORTING THIS SAME PROBLEM WITH THEIR VEHICLES FROM CHRYSLER ALL THE WAY BACK TO 2011.

Look up ODI 10991111 at NHTSA ↗

3
ODI 10672640 · 32,000 mi

THE VEHICLE WOULD NOT START, NO LIGHTS, NO POWER, UNABLE TO UNLOCK/LOCK WITH FOB. (NOTHING WAS LEFT ON IN VEHICLE OR PLUGGED IN). FULLY CHARGED BATTERY TO 100%, DROVE NEXT TWO DAYS WITH NO PROBLEMS. BLUETOOTH STOPPED WORKING AND CONNECTING, BUTTONS FAILED TO RESPOND, POWER SEAT ON DRIVER STOPPED WORKING, POWER SLIDE DOOR ON PASSENGER STOPPED WORKING. BATTERY DIED AGAIN, THIS TIME ABLE TO GET LIGHTS, BUT NOT START. CHRYSLER JUMPED THE VEHICLE, LEFT RUNNING TO CHARGE. DROVE 5 HOURS STRAIGHT HOME AND PARKED, ENSURED EVERYTHING WAS TURNED OFF AND …

Look up ODI 10672640 at NHTSA ↗

ODI 11307854

THE DOORS LOCK AND TRUNK DOESN'T TAKE THE LOCK. SOUND FRONT SUSPENSION, FRONT SEAT ADJUSTMENT, CAN'T USE HAND FREE SYSTEM

Look up ODI 11307854 at NHTSA ↗

ODI 11696582

The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I replaced the battery. I had the seat behind the driver seat stowed because I had surgery on my left foot and needed to haul my knee cart with me. I no longer needed it so I raised the seat and found it had melted/burnt in several spots on the seat back. I was mortified! My van is a 2013 but is in great shape and only has 46,937 miles on it. It was parked in my garage and could have caused a house fire killing all occupants. I contac…

Look up ODI 11696582 at NHTSA ↗

9
ODI 10818865 · 36,000 mi

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE AND A CRASH OCCURRED. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT RESTRAIN THE CONTACT AND PASSENGER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND SPINE. THE PASSENGER SUSTAINED INJURIES TO THE LEFT SHOULDER, NECK, AND IMPLANTS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE …

Look up ODI 10818865 at NHTSA ↗

ODI 10820875 · 15,745 mi

STEERING WHEEL CONTROLS INCLUDING THE HORN AND POSSIBLY THE STEERING WHEEL AIR BAG ARE INTERMITTENT. >>SO FAR ON THREE SEPARATE OCCASIONS WHILE STOPPED & DRIVING ALL ELECTRICAL PARTS OF THE STEERING WHEEL HAVE JUST QUIT FOR A DAY OR TWO AND THEN FOR NO REASON BEGIN WORKING AGAIN. UNFORTUNATELY EVERY TIME IT GOES DEAD AND WE ARRANGE TO TAKE IT IN FOR SERVICE IT STARTS WORKING AND THE DEALER SAYS THEY CAN'T DO ANYTHING UNLESS IT IS COMPLETELY BROKEN AND NOT INTERMITTENT. SINCE CHRYSLER MINIVANS HAVE BEEN RECALLED IN THE PAST FOR THIS "CLOCK S…

Look up ODI 10820875 at NHTSA ↗

ODI 10870262 · 31,000 mi

WHILE IN MOTION ON A HIGHWAY EVERYTHING SHUT DOWN. NO SPEDOMETER, NO TV, NO WINDOWS, NO BLINKERS, NO AC,NO BRAKE LIGHTS, NO HEADLIGHTS. EVERYTHING THAT WAS ELECTRICAL WAS OFF. THE ENGINE WAS STILL RUNNING. ALL WARNING LIGHTS WERE ON THE DASH AND IT ALSO SAID NO BUS,

Look up ODI 10870262 at NHTSA ↗

5
ODI 11184207 · 150,000 mi

TAKATA RECALL: THE HEATER RUNS ONE DAY AND STOP THE NEXT DAY AND THE AC ALSO WHEN THE WEATHER COLD THE WINDSHIELD WILL BECOME FOGGY, AND IT IS HARD TO KEEP DRIVING THE VEHICLE, WHICH COULD CAUSE ACCIDENT. THE TRANSMISSION SENSOR LIGHT KEEP COMING ON AND OFF ON CHECK ENGINE LIGHT.

Look up ODI 11184207 at NHTSA ↗

ODI 11509697

The van will randomly shut off while driving. it may happen out of the blue while on the highway, hitting a bump, or even driving at slow speeds. The instrument panel remains on, I can put the van in neutral while still moving and restart the van. Sometimes it happens multiple times a week, sometimes it happens only a few months. There are no check engine light on or anything else.

Look up ODI 11509697 at NHTSA ↗

ODI 11511694

My back driver side sliding door stopped working and I had to remove my grandchild from the window because the car was loaded and packed for a trip. Then about 5 months after the door stopped my passenger and driverside windows would roll down and immediately back up and then down and not close. This caused extreme cold for passengers in the vehicle since we were driving in bad weather and could not stop to try to get them rolled up. Having only 1 back door that works makes it completely impossible to load and unload my family and it bother…

Look up ODI 11511694 at NHTSA ↗

10
ODI 10818865 · 36,000 mi

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE AND A CRASH OCCURRED. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT RESTRAIN THE CONTACT AND PASSENGER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND SPINE. THE PASSENGER SUSTAINED INJURIES TO THE LEFT SHOULDER, NECK, AND IMPLANTS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE …

Look up ODI 10818865 at NHTSA ↗

ODI 10871376 · 82,379 mi

WHILE DRIVING AT ABOUT 15 TO 20 MPH THE ENGINE SHUT OFF WITH NO STEERING ASSIST OR BRAKING AID OR ANYTHING POWERED. AFTER COASTING TO A STOP AND SHIFTING INTO PARK THE ENGINE STARTED NORMALLY. THERE WERE NO WARNING LIGHTS OR OTHER INDICATORS OF A PROBLEM. IT WAS LIKE THE SWITCH HAD SIMPLY BEEN TURNED OFF EXCEPT THAT IT WAS PHYSICALLY STILL IN THE RUN POSITION AND HAD TO BE TURNED TO OFF TO ATTEMPT TO RESTART THE ENGINE.

Look up ODI 10871376 at NHTSA ↗

ODI 11193701 · 81,400 mi

MY WIFE WAS DRIVING 40 MPH AND THE ENGINE TURNED OFF. IT WAS 5 PM AND RUSH HOUR WITH CARS ALL AROUND HER. SHE NOTICED A WALGREENS COMING ON HER RIGHT. SHE HAD NO TURN SIGNAL TO ALERT THE DRIVER BEHIND HER. MY WIFE TRIED TO SLOW DOWN TO TURN BUT REALIZED THAT SHE HAD NO BRAKES. SHE TURNED INTO THE PARKING LOT AND HAD NO POWER STEERING. SHE HAD TO USE THE EMERGENCY BRAKE TO STOP. MY WIFE HAD BOTH MY SONS IN THE CAR WITH HER. SHE THEN PUT THE CAR IN PARK AND WAS ABLE TO TURN THE CAR BACK ON. THIS HAS HAPPENED TWO TIMES BEFORE THIS. EACH TIME I…

Look up ODI 11193701 at NHTSA ↗

15
ODI 10927890 · 61,000 mi

TIPM FUEL RELAY WENT BAD NOT ALLOWING FUEL PUMP TO GET POWER AND START VEHICLE. DEALERSHIP DENIED ME BUYING REPAIR KIT CBWPR091AA BECAUSE MY VEHICLE HAS NOT BEEN RECALLED. THIS IS A 16 DOLLAR FIX. INSTEAD THEY TRIED SELLING A WHOLE TIPM @ $869.00. CHRYSLER NEEDS TO RECALL THESE VEHICLES AND FIX THIS. I'M FORTUNATE ENOUGH TO HAVE THE KNOW HOW TO DO IT MYSELF AND BOUGHT THE PART ONLINE AND DID THIS MYSELF.

Look up ODI 10927890 at NHTSA ↗

ODI 10983265 · 105,000 mi

VEHICLE WILL CRANK WITH IGNITION SWITCH IN ON POSITION. HOWEVER, IT WILL KEEP CRANKING AND WONT START. AFTER A COUPLE TRIES IT WILL FINALLY ROLL OVER AND START. VEHICLE HAS TURNED OFF WHILE IDLE FOR NO REASON BUT WILL START AFTER A COUPLE OF CRANKS.

Look up ODI 10983265 at NHTSA ↗

ODI 11114189 · 130,000 mi

FUEL PUMP NOT WORKING CORRECTLY, NOT SHUTTING OFF, NOT STARTING, I SEARCH ONLINE AND FOUND THE EXACT SAME PROBLEM. RECALL R09 / NHTSA 15V-115 FOR CHRYSLER, DODGE AND JEEP VEHICLES BUT RECALL IS ONLY FOR DODGE AND JEEP. (NOT CHRYSLERS.)

Look up ODI 11114189 at NHTSA ↗

Engine
42
ODI 10636968 · 1,500 mi

MULTIPLE TIMES WINDSHIELD WIPERS BEGAN GOING AND WARNING LIGHTS FLASHED INSIDE THE CAR AND WINDOWS WENT DOWN WITH OUT BEING POWERED AND DOORS OPEN AND SHUT BY THEMSELVES. THREE TIMES THE CAR ENGINE SPONTANEOUSLY SHUT DOWN WHILE DRIVING LOSING POWER STEERING AND BRAKES. HAD IT TO MULTIPLE DEALERS - NO CODE ON THE COMPUTER SYSTEM SO NO ONE WOULD DO ANYTHING TO FIX IT. FREQUENT CONVERSATIONS WITH CUSTOMER SERVICE FOR CHRYSLER... NOTHING THEY CAN DO. WE'VE BEEN INSTRUCTED BY CHRYSLER TO KEEL A JOURNAL EVERY TIME OUR CAR SHUTS DOWN WHILE DRIVING... …

Look up ODI 10636968 at NHTSA ↗

ODI 10676489 · 32,000 mi

THIS IS THE 5TH TIME IN LESS THAN TWO WEEKS!!! HOW MANY TIMES IS THIS GOING TO HAPPEN? IT HAS ALREADY BEEN TO CHRYSLER WHO SOMEHOW CAN'T FIND ANYTHING WRONG!! ON ITS WAY GETTING TOWED AGAIN BACK TO THE DEALERSHIP. 5 TIMES THE BATTERY HAS DIED FOR NO APPARENT CAUSE. OF COURSE I AM NOT OVER PARANOID AND GO THROUGH THE TROUBLE EVERY SINGLE TIME I AM DONE DRIVING TO TURN OFF THE INTERIOR LIGHTS, TURN OFF THE RADIO WAIT FOR EVERY SINGLE LIGHT TO TURN OFF AND TAKE PICTURES OF ALL LIGHTS OFF AND GUESS WHAT ...DEAD? BUT THE BATTERY TESTED FINE ACCORDI…

Look up ODI 10676489 at NHTSA ↗

ODI 10678405 · 32,000 mi

THIS IS MY THIRD COMPLAINT OF THIS ISSUE, AND ITS 7TH OCCURRENCE. FIRST TIME AT DEALERSHIP THEY COULD NOT FIND PROBLEM, ONLY TESTED BATTERY AND SAID IT WAS GOOD AND SENT ME BACK ON MY WAY. SECOND TIME AT DEALERSHIP, THEY THINK THEY FOUND THE PROBLEM AND PUT IN AN ENTIRE NEW WIRELESS IGNITION MODULE AND TWO NEW SETS OF KEYS, GO TO PICK IT UP TONIGHT ALL *FIXED* AND ITS DEAD...AGAIN...SAME AS BEFORE.. 7TH TIME IN TWO WEEKS, THIRD TIME AT CHRYSLER DEALERSHIP. CAR WILL NOT START, NO POWER, NO NOTHING, NO ATTEMPT. EVERYTHING IS TURNED OFF NIGHTLY, A…

Look up ODI 10678405 at NHTSA ↗

—
9
ODI 10734661 · 52,000 mi

FAILED TO STAY SHUT OFF AFTER BEING PARKED IN THE GARAGE, EVIDENTLY RAN OUT OF GAS. I OPENED THE GARAGE DOOR THE NEXT MORNING TO OVER 120 DEGREES, THE VAN STEERING WHEEL WAS TO HOT TO TOUCH, I PUSHED THE START BUTTON AND THE SCREEN SAID "SYSTEM IS HOT" . I KNOW I HAD SHUT THE VAN OFF BECAUSE THE RADIO STOPS PLAYING WHEN YOU OPEN THE DOOR AFTER TURNING IT OFF. NOW THE VAN WON'T RUN. I HAD IT TOWED TO A DEALERSHIP FOR REPAIR. IT COULD HAVE BURNED MY HOME DOWN! AFTER CHECKING COMPLAINTS ONLINE COULD THIS BE AN ISSUE WITH TIPM? IS THERE A RECALL …

Look up ODI 10734661 at NHTSA ↗

ODI 10854427 · 12,612 mi

MY 2013 CHRYSLER TOWN & COUNTRY HAS AN EXHAUST LEAK. THE EXHAUST FUMES COME INTO THE CABIN AREA OF THE VEHICLE WHEN DRIVING. LINWOOD MOTORS IN PADUCAH, KY 42001 PHONE # [phone removed] HAVE WORKED ON THE VEHICLE SEVERAL TIMES. THE MECHANICS AT LINWOOD MOTORS CLAIM TO HAVE REPLACED THE EXHAUST SYSTEM TWICE, BUT IT STILL LEAKS. ON JULY 14, 2014 FOUND EXHAUST LEAKING INTO A/C VENTS & BLOWING INTO CAB. TECH REPLACED ENTIRE EXHAUST SYSTEM. TEST DROVE WITH CARBON DIOXIDE MONITOR FROM WALMART, WHICH WILL ONLY DETECT AT 30 PPM'S OR HIGHER. IF THE…

Look up ODI 10854427 at NHTSA ↗

ODI 10991111 · 50,000 mi

WHEN I PRESS THE START POWER BUTTON, THE CAR WILL START AND THEN CUT OFF IMMEDIATELY. THIS HAPPENS REPEATEDLY AND THEN SOMETIMES NOT AT ALL. SOMETIMES, I TURN OFF ALL OF THE ELECTRONICS IN MY VEHICLE AND THEN TRY TO START IT TO SEE IF THIS HELPS. SEEMS TO HAVE NO RHYME OR REASON WHY IT JUST WON'T START. I HAVE SEARCHED THE INTERNET AND FOUND MANY OTHER PEOPLE REPORTING THIS SAME PROBLEM WITH THEIR VEHICLES FROM CHRYSLER ALL THE WAY BACK TO 2011.

Look up ODI 10991111 at NHTSA ↗

2
ODI 11269571 · 75,000 mi

THE SEAT BELT RELEASE IS STICKING AND WON'T CLAMP THE SEAT BELT. ENGINE HAD A SLIGHT TICK WHEN PURCHASED AN TUCKING HAS BECAME WORST. ELECTRICAL DVD IS SHORT AND WON'T OPERATE. SIDE PANEL ON VAN AND MODERN LIKE MINE MISSING.

Look up ODI 11269571 at NHTSA ↗

ODI 11307854

THE DOORS LOCK AND TRUNK DOESN'T TAKE THE LOCK. SOUND FRONT SUSPENSION, FRONT SEAT ADJUSTMENT, CAN'T USE HAND FREE SYSTEM

Look up ODI 11307854 at NHTSA ↗

2
ODI 10534671 · 10,000 mi

RENTED A MINIVAN FROM AVIS AT SLC AIRPORT LATE JULY 2013. ON THE HIGHWAY IMMEDIATELY AFTER LEAVING THE AIRPORT MY KNEE BUMPED THE MASS OF KEYRING OBJECTS AND TURNED THE ENGINE OFF AS I WAS JUST GETTING UP TO 60MPH. I NOTICED THE VEHICLE SLOWING DOWN AND DETERMINED I HAD ACCIDENTALLY SHUT IT DOWN. IT WOULD NOT START. I SHIFTED TO NEUTRAL AND RESTARTED THE ENGINE, SHIFTED BACK TO DRIVE. ONLY ONE OF THE 5 PASSENGERS EVEN NOTICED THE SLOWDOWN. UNDER DIFFERENT CIRCUMSTANCES THIS COULD HAVE RESULTED IN AN ACCIDENT. IF IT IS THE PRACTICE OF RENTAL …

Look up ODI 10534671 at NHTSA ↗

ODI 10838708 · 41,000 mi

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. WHILE DRIVING AT VARIOUS SPEEDS, THE OIL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL PRESSURE CONTROL SWITCH FAILED. THE SWITCH, FILTER, AND OIL SENDING UNIT WERE REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V291000 (AIR BAGS). THE AIR BAG ISSUE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE …

Look up ODI 10838708 at NHTSA ↗

5
ODI 10605179 · 14,560 mi

MAY 27 I FLOORED THE ACCELERATOR TO PASS A SLOW TRUCK AT 57 MPH LET UP ON THE PEDAL BUT THE VAN CONTINUED TO ACCELERATE (THE VEHICLE HAD PREVIOUSLY HAD A TRANSMISSION SOFTWARE UPDATE SO I CHANGED THE ECON O BUTTON AND ALSO KICKED THE FOOT PEDAL) AT THIS TIME THE VEHICLE WAS SHOWING A MILE OR TWO FROM 80 MPH. AT WITCH TIME I HELD THE BRAKE AND PULLED OFF THE ROAD.THERE WAS A LARGE RED THROTTLE BODY LIGHT ON. WHEN I TURNED THE ENGINE OFF. I DECIDED TO WAIT AS THE BRAKES SMELLED VERY HOT. ON RESTARTING ALL NORMAL WARNING LIGHTS PLUS THIS…

Look up ODI 10605179 at NHTSA ↗

ODI 10730469 · 42,000 mi

AT MULTIPLE TIMES WHEN PUTTING MY VAN INTO DRIVE IT MAKES A HARD CLUNK AND HAS BEEN MAKING A "CHIRPING" SOUND. TOOK IT TO DEALER THAT I JUST BAUGHT IT FROM. AND THEY CLAIM NOTHING IS WRONG AND COULD NOT DUPLICATE MY COMPLAINTS. ALSO HAS A VERY STRONG BURNING PLATINUM ODER WHEN DRIVING.

Look up ODI 10730469 at NHTSA ↗

ODI 11281499 · 8 mi

CAR CONTINUE TO TURN OFF. ENGINE AND ELECTRIC PROBLEM AS WELL. TOOK IT TO NUMEROUS AUTO REPAIR SHOPS AND WAISTED A LOT OF MONEY. NOTHING GOT FIXED SAID IT'S A MANUFACTURING PROBLEM, MECHANICS TRY TO FIX BUT FAILED TO DO TO IT'S A MANUFACTURING PROBLEM. RECALL THESE VANS!!! KIDS ARE IN THESE VAN'S AND THEY JUST CUTT OFF IN THE MIDDLE OF THE HIGHWAY AND I'VE CHANGED OUT EVERYTHING, NOTHING WORKS! SHUTS OFF RANDOMLY IN THE STREETS AND HIGHWAYS! BIG SAFETY HASSARD!! RECALL THEM ALL! MY COUSIN HAS A DODGE ONE AND IT DOES THE EXACT SAMETHING.

Look up ODI 11281499 at NHTSA ↗

16
ODI 10534671 · 10,000 mi

RENTED A MINIVAN FROM AVIS AT SLC AIRPORT LATE JULY 2013. ON THE HIGHWAY IMMEDIATELY AFTER LEAVING THE AIRPORT MY KNEE BUMPED THE MASS OF KEYRING OBJECTS AND TURNED THE ENGINE OFF AS I WAS JUST GETTING UP TO 60MPH. I NOTICED THE VEHICLE SLOWING DOWN AND DETERMINED I HAD ACCIDENTALLY SHUT IT DOWN. IT WOULD NOT START. I SHIFTED TO NEUTRAL AND RESTARTED THE ENGINE, SHIFTED BACK TO DRIVE. ONLY ONE OF THE 5 PASSENGERS EVEN NOTICED THE SLOWDOWN. UNDER DIFFERENT CIRCUMSTANCES THIS COULD HAVE RESULTED IN AN ACCIDENT. IF IT IS THE PRACTICE OF RENTAL …

Look up ODI 10534671 at NHTSA ↗

ODI 10660753 · 27,880 mi

I WAS TRAVELING AT 20 MPH AND TURNED RIGHT ONTO ANOTHER STREET. IN MID-TURN, THE ENGINE CUT OFF WITHOUT WARNING AND ALL POWER STEERING AND POWER BRAKES FAILED. I NEARLY MISSED A CAR ON THE CORNER AS THE CAR TURNED. BECAUSE I WAS UNABLE TO BRAKE, I AM NOT SURE HOW THE VAN STOPPED WITHOUT ANY RESPONSE FROM THE BRAKES. ONCE I CAME TO A STOP, I PUT THE CAR BACK INTO PARK AND RESTARTED THE CAR. WE BOUGHT THIS CAR NEW ON 2/13/2013 AND HAVE NOT HAD THIS PROBLEM BEFORE. WE DO SEE REPORTS OF MANY CHRYSLER TOWN AND COUNTRY VANS AND DODGE CARAVANS REPORTI…

Look up ODI 10660753 at NHTSA ↗

ODI 10871376 · 82,379 mi

WHILE DRIVING AT ABOUT 15 TO 20 MPH THE ENGINE SHUT OFF WITH NO STEERING ASSIST OR BRAKING AID OR ANYTHING POWERED. AFTER COASTING TO A STOP AND SHIFTING INTO PARK THE ENGINE STARTED NORMALLY. THERE WERE NO WARNING LIGHTS OR OTHER INDICATORS OF A PROBLEM. IT WAS LIKE THE SWITCH HAD SIMPLY BEEN TURNED OFF EXCEPT THAT IT WAS PHYSICALLY STILL IN THE RUN POSITION AND HAD TO BE TURNED TO OFF TO ATTEMPT TO RESTART THE ENGINE.

Look up ODI 10871376 at NHTSA ↗

14
ODI 10522382 · 25 mi

TOOK DELIVERY OF A BRAND NEW 2013 CHRYSLER TOWN AND COUNTRY TOURING VAN WITH 4 MILES ON IT ON THURSDAY, JUNE 20, 2013. DROVE IT HOME APPROXIMATELY 10 MILES. TOOK IT OUT FOR THE FIRST RIDE ON SATURDAY JUNE 22, 2013 AND WHILE DRIVING, ENGINE FAILED WITHOUT WARNING AND I LOST ALL POWER TO VEHICLE. STARTED IT BACK UP AND VEHICLE DID THIS AGAIN. CONTINUED TO START UP AND SHUT DOWN WITHOUT WARNING ABOUT FOUR TIMES. CALLED ROAD SIDE ASSISTANCE AND CAR WAS TOWED BACK TO DEALERSHIP. SERVICE DEPARTMENT CAN NOT DUPLICATE THE PROBLEM. CORPORATE OFFI…

Look up ODI 10522382 at NHTSA ↗

ODI 10664383 · 68,000 mi

THE ENGINE, WITHOUT WARNING, WILL SHUT OFF WHILE DRIVING. THIS HAS HAPPENED APPROXIMATELY 5 TIMES SINCE OCTOBER 13, 2014. THERE IS NO WARNING THE ENGINE IS GETTING READY TO STALL, AND THE ONLY LIGHT ON THE DASH THAT COMES ON AFTER THE STALL IS THE TRACTION CONTROL LIGHT. AS CAR IS COASTING UNDER INERTIA, I AM ABLE TO SHIFT INTO NEUTRAL AND RESTART THE ENGINE WITH NO TROUBLE. THERE ARE NO ERROR CODES STORED IN THE VAN'S COMPUTER, PER MY LOCAL CHRYSLER DEALERSHIP. THE DEALERSHIP'S SERVICE DEPARTMENT HAS BEEN UNABLE TO DUPLICATE THE PROBLEM…

Look up ODI 10664383 at NHTSA ↗

ODI 10734661 · 52,000 mi

FAILED TO STAY SHUT OFF AFTER BEING PARKED IN THE GARAGE, EVIDENTLY RAN OUT OF GAS. I OPENED THE GARAGE DOOR THE NEXT MORNING TO OVER 120 DEGREES, THE VAN STEERING WHEEL WAS TO HOT TO TOUCH, I PUSHED THE START BUTTON AND THE SCREEN SAID "SYSTEM IS HOT" . I KNOW I HAD SHUT THE VAN OFF BECAUSE THE RADIO STOPS PLAYING WHEN YOU OPEN THE DOOR AFTER TURNING IT OFF. NOW THE VAN WON'T RUN. I HAD IT TOWED TO A DEALERSHIP FOR REPAIR. IT COULD HAVE BURNED MY HOME DOWN! AFTER CHECKING COMPLAINTS ONLINE COULD THIS BE AN ISSUE WITH TIPM? IS THERE A RECALL …

Look up ODI 10734661 at NHTSA ↗

Unknown Or Other
15
ODI 10820875 · 15,745 mi

STEERING WHEEL CONTROLS INCLUDING THE HORN AND POSSIBLY THE STEERING WHEEL AIR BAG ARE INTERMITTENT. >>SO FAR ON THREE SEPARATE OCCASIONS WHILE STOPPED & DRIVING ALL ELECTRICAL PARTS OF THE STEERING WHEEL HAVE JUST QUIT FOR A DAY OR TWO AND THEN FOR NO REASON BEGIN WORKING AGAIN. UNFORTUNATELY EVERY TIME IT GOES DEAD AND WE ARRANGE TO TAKE IT IN FOR SERVICE IT STARTS WORKING AND THE DEALER SAYS THEY CAN'T DO ANYTHING UNLESS IT IS COMPLETELY BROKEN AND NOT INTERMITTENT. SINCE CHRYSLER MINIVANS HAVE BEEN RECALLED IN THE PAST FOR THIS "CLOCK S…

Look up ODI 10820875 at NHTSA ↗

ODI 10946849 · 37,400 mi

THE TIPM IS JUNK. I HAVE TAKEN 3 PLACES TO BE CHECKED AND THE FIX IS $1000 FOR A VEHICLE THAT HAS 37,400 MILES ON IT. IT STARTED AFTER THE ORIGINAL 36,000 MILES OF COURSE. IT WILL RANDOMLY NOT START IN THE MORNINGS OR AFTER IT SITS FOR 8 HOURS. IT'S AWFUL. IT'S BECOME A VEHICLE THAT YOU CAN'T TRUST.

Look up ODI 10946849 at NHTSA ↗

ODI 10991111 · 50,000 mi

WHEN I PRESS THE START POWER BUTTON, THE CAR WILL START AND THEN CUT OFF IMMEDIATELY. THIS HAPPENS REPEATEDLY AND THEN SOMETIMES NOT AT ALL. SOMETIMES, I TURN OFF ALL OF THE ELECTRONICS IN MY VEHICLE AND THEN TRY TO START IT TO SEE IF THIS HELPS. SEEMS TO HAVE NO RHYME OR REASON WHY IT JUST WON'T START. I HAVE SEARCHED THE INTERNET AND FOUND MANY OTHER PEOPLE REPORTING THIS SAME PROBLEM WITH THEIR VEHICLES FROM CHRYSLER ALL THE WAY BACK TO 2011.

Look up ODI 10991111 at NHTSA ↗

9
ODI 10734661 · 52,000 mi

FAILED TO STAY SHUT OFF AFTER BEING PARKED IN THE GARAGE, EVIDENTLY RAN OUT OF GAS. I OPENED THE GARAGE DOOR THE NEXT MORNING TO OVER 120 DEGREES, THE VAN STEERING WHEEL WAS TO HOT TO TOUCH, I PUSHED THE START BUTTON AND THE SCREEN SAID "SYSTEM IS HOT" . I KNOW I HAD SHUT THE VAN OFF BECAUSE THE RADIO STOPS PLAYING WHEN YOU OPEN THE DOOR AFTER TURNING IT OFF. NOW THE VAN WON'T RUN. I HAD IT TOWED TO A DEALERSHIP FOR REPAIR. IT COULD HAVE BURNED MY HOME DOWN! AFTER CHECKING COMPLAINTS ONLINE COULD THIS BE AN ISSUE WITH TIPM? IS THERE A RECALL …

Look up ODI 10734661 at NHTSA ↗

ODI 10854427 · 12,612 mi

MY 2013 CHRYSLER TOWN & COUNTRY HAS AN EXHAUST LEAK. THE EXHAUST FUMES COME INTO THE CABIN AREA OF THE VEHICLE WHEN DRIVING. LINWOOD MOTORS IN PADUCAH, KY 42001 PHONE # [phone removed] HAVE WORKED ON THE VEHICLE SEVERAL TIMES. THE MECHANICS AT LINWOOD MOTORS CLAIM TO HAVE REPLACED THE EXHAUST SYSTEM TWICE, BUT IT STILL LEAKS. ON JULY 14, 2014 FOUND EXHAUST LEAKING INTO A/C VENTS & BLOWING INTO CAB. TECH REPLACED ENTIRE EXHAUST SYSTEM. TEST DROVE WITH CARBON DIOXIDE MONITOR FROM WALMART, WHICH WILL ONLY DETECT AT 30 PPM'S OR HIGHER. IF THE…

Look up ODI 10854427 at NHTSA ↗

ODI 10991111 · 50,000 mi

WHEN I PRESS THE START POWER BUTTON, THE CAR WILL START AND THEN CUT OFF IMMEDIATELY. THIS HAPPENS REPEATEDLY AND THEN SOMETIMES NOT AT ALL. SOMETIMES, I TURN OFF ALL OF THE ELECTRONICS IN MY VEHICLE AND THEN TRY TO START IT TO SEE IF THIS HELPS. SEEMS TO HAVE NO RHYME OR REASON WHY IT JUST WON'T START. I HAVE SEARCHED THE INTERNET AND FOUND MANY OTHER PEOPLE REPORTING THIS SAME PROBLEM WITH THEIR VEHICLES FROM CHRYSLER ALL THE WAY BACK TO 2011.

Look up ODI 10991111 at NHTSA ↗

—
3
ODI 11329465 · 158,000 mi

HEAD REST ON THE DRIVER'S SIDE POPPED OPEN FOR NO REASON. I HAD JUST ENTERED THE CAR, CLOSED THE DOOR, AND THE HEAD REST POPPED OPEN AGAINST MY HEAD. I SEE THAT THIS DEVISE IS PART OF THE ANTI WHIP LASH SYSTEM IN THE EVENT OF A CRASH. BUT THERE WAS NO ACCIDENT AND THE CAR WAS STATIONARY IN A PARKING LOT OF A STORE. *TR

Look up ODI 11329465 at NHTSA ↗

ODI 11427207

Passenger seat headrest blew open while driving to work today. No accident involved. Just bam! Looks like the plastic pieces holding a pin in place gave out.

Look up ODI 11427207 at NHTSA ↗

ODI 11696582

The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I replaced the battery. I had the seat behind the driver seat stowed because I had surgery on my left foot and needed to haul my knee cart with me. I no longer needed it so I raised the seat and found it had melted/burnt in several spots on the seat back. I was mortified! My van is a 2013 but is in great shape and only has 46,937 miles on it. It was parked in my garage and could have caused a house fire killing all occupants. I contac…

Look up ODI 11696582 at NHTSA ↗

2
ODI 10820875 · 15,745 mi

STEERING WHEEL CONTROLS INCLUDING THE HORN AND POSSIBLY THE STEERING WHEEL AIR BAG ARE INTERMITTENT. >>SO FAR ON THREE SEPARATE OCCASIONS WHILE STOPPED & DRIVING ALL ELECTRICAL PARTS OF THE STEERING WHEEL HAVE JUST QUIT FOR A DAY OR TWO AND THEN FOR NO REASON BEGIN WORKING AGAIN. UNFORTUNATELY EVERY TIME IT GOES DEAD AND WE ARRANGE TO TAKE IT IN FOR SERVICE IT STARTS WORKING AND THE DEALER SAYS THEY CAN'T DO ANYTHING UNLESS IT IS COMPLETELY BROKEN AND NOT INTERMITTENT. SINCE CHRYSLER MINIVANS HAVE BEEN RECALLED IN THE PAST FOR THIS "CLOCK S…

Look up ODI 10820875 at NHTSA ↗

ODI 10946849 · 37,400 mi

THE TIPM IS JUNK. I HAVE TAKEN 3 PLACES TO BE CHECKED AND THE FIX IS $1000 FOR A VEHICLE THAT HAS 37,400 MILES ON IT. IT STARTED AFTER THE ORIGINAL 36,000 MILES OF COURSE. IT WILL RANDOMLY NOT START IN THE MORNINGS OR AFTER IT SITS FOR 8 HOURS. IT'S AWFUL. IT'S BECOME A VEHICLE THAT YOU CAN'T TRUST.

Look up ODI 10946849 at NHTSA ↗

3
ODI 10670408 · 13,000 mi

VEHICLE WAS PARKED IN DRIVEWAY, WAS IN "PARK" GEAR AND HAD BEEN RUNNING FOR APPROXIMATELY 20 MINUTES. VEHICLE WAS TURNED OFF AND KEYS WERE REMOVED FROM IGNITION WHEN VEHICLE SUDDENLY STARTED TO ROLL BACKWARDS. REPORTEDLY, VEHICLE WAS RESTARTED AND BRAKING WAS ATTEMPTED BUT VEHICLE WOULD NOT STOP. VEHICLE ROLLED INTO TREE/FENCE AND DAMAGED PASSENGER DOOR, THAT HAD BEEN LEFT OPEN IN THE HASTE OF THE INCIDENT, AND THE REAR BUMPER. DAMAGE ESTIMATES AT 4K.

Look up ODI 10670408 at NHTSA ↗

ODI 10928219 · 65,000 mi

DRIVING DOWN A HIGHWAY OUR VAN'S SNAP RING BROKE AND DESTROYED THE TRANSMISSION AND DISABLED VAN ON A BUSY HIGHWAY. TRANSMISSION WENT OUT WITHOUT WARNING. COULD HAVE BEEN HIT BY ANOTHER CAR. *TR

Look up ODI 10928219 at NHTSA ↗

ODI 11487769

Vehicle shuts off while driving, stopping and slowing down.

Look up ODI 11487769 at NHTSA ↗

2
ODI 10790033 · 12,200 mi

WHEN I WAS DRIVING IN REVERSE AFTER MAKING A U TURN THE BRAKE LOCK UP ON ME CAUSING THE CAR TO ROLL. IT WAS SO DANGEROUS I HAD ABSOLUTELY NO CONTROL OF THE CAR. THERE ARE WORSE CASES, WHEN IM DRIVING UP A HILL IMAGINE THAT...... I JUST ROLLED DOWN THE HIIL, I THOUGHT IT WAS OVER.

Look up ODI 10790033 at NHTSA ↗

ODI 11223153

CAR WOULD NOT STOP IMMEDIATELY WHEN BRAKES WERE APPLIED...PAID OVER $950 TO FIX. ALSO HAD OVERHEATING..REPLACEMENT OF HEATER HOSE THAT GOES TO FIREWALL. PART ALONE COST $250. OVERHEATING ON HIGHWAY.

Look up ODI 11223153 at NHTSA ↗

5
ODI 10734661 · 52,000 mi

FAILED TO STAY SHUT OFF AFTER BEING PARKED IN THE GARAGE, EVIDENTLY RAN OUT OF GAS. I OPENED THE GARAGE DOOR THE NEXT MORNING TO OVER 120 DEGREES, THE VAN STEERING WHEEL WAS TO HOT TO TOUCH, I PUSHED THE START BUTTON AND THE SCREEN SAID "SYSTEM IS HOT" . I KNOW I HAD SHUT THE VAN OFF BECAUSE THE RADIO STOPS PLAYING WHEN YOU OPEN THE DOOR AFTER TURNING IT OFF. NOW THE VAN WON'T RUN. I HAD IT TOWED TO A DEALERSHIP FOR REPAIR. IT COULD HAVE BURNED MY HOME DOWN! AFTER CHECKING COMPLAINTS ONLINE COULD THIS BE AN ISSUE WITH TIPM? IS THERE A RECALL …

Look up ODI 10734661 at NHTSA ↗

ODI 11099249 · 136,000 mi

HAVE HAD NOTHING BUT PROBLEMS AND HAVE NOTHING GOOD TO SAY ABOUT THIS VAN!

Look up ODI 11099249 at NHTSA ↗

ODI 11223153

CAR WOULD NOT STOP IMMEDIATELY WHEN BRAKES WERE APPLIED...PAID OVER $950 TO FIX. ALSO HAD OVERHEATING..REPLACEMENT OF HEATER HOSE THAT GOES TO FIREWALL. PART ALONE COST $250. OVERHEATING ON HIGHWAY.

Look up ODI 11223153 at NHTSA ↗

Seats
3
ODI 10672640 · 32,000 mi

THE VEHICLE WOULD NOT START, NO LIGHTS, NO POWER, UNABLE TO UNLOCK/LOCK WITH FOB. (NOTHING WAS LEFT ON IN VEHICLE OR PLUGGED IN). FULLY CHARGED BATTERY TO 100%, DROVE NEXT TWO DAYS WITH NO PROBLEMS. BLUETOOTH STOPPED WORKING AND CONNECTING, BUTTONS FAILED TO RESPOND, POWER SEAT ON DRIVER STOPPED WORKING, POWER SLIDE DOOR ON PASSENGER STOPPED WORKING. BATTERY DIED AGAIN, THIS TIME ABLE TO GET LIGHTS, BUT NOT START. CHRYSLER JUMPED THE VEHICLE, LEFT RUNNING TO CHARGE. DROVE 5 HOURS STRAIGHT HOME AND PARKED, ENSURED EVERYTHING WAS TURNED OFF AND …

Look up ODI 10672640 at NHTSA ↗

ODI 11307854

THE DOORS LOCK AND TRUNK DOESN'T TAKE THE LOCK. SOUND FRONT SUSPENSION, FRONT SEAT ADJUSTMENT, CAN'T USE HAND FREE SYSTEM

Look up ODI 11307854 at NHTSA ↗

ODI 11696582

The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I replaced the battery. I had the seat behind the driver seat stowed because I had surgery on my left foot and needed to haul my knee cart with me. I no longer needed it so I raised the seat and found it had melted/burnt in several spots on the seat back. I was mortified! My van is a 2013 but is in great shape and only has 46,937 miles on it. It was parked in my garage and could have caused a house fire killing all occupants. I contac…

Look up ODI 11696582 at NHTSA ↗

2
ODI 11269571 · 75,000 mi

THE SEAT BELT RELEASE IS STICKING AND WON'T CLAMP THE SEAT BELT. ENGINE HAD A SLIGHT TICK WHEN PURCHASED AN TUCKING HAS BECAME WORST. ELECTRICAL DVD IS SHORT AND WON'T OPERATE. SIDE PANEL ON VAN AND MODERN LIKE MINE MISSING.

Look up ODI 11269571 at NHTSA ↗

ODI 11307854

THE DOORS LOCK AND TRUNK DOESN'T TAKE THE LOCK. SOUND FRONT SUSPENSION, FRONT SEAT ADJUSTMENT, CAN'T USE HAND FREE SYSTEM

Look up ODI 11307854 at NHTSA ↗

3
ODI 11329465 · 158,000 mi

HEAD REST ON THE DRIVER'S SIDE POPPED OPEN FOR NO REASON. I HAD JUST ENTERED THE CAR, CLOSED THE DOOR, AND THE HEAD REST POPPED OPEN AGAINST MY HEAD. I SEE THAT THIS DEVISE IS PART OF THE ANTI WHIP LASH SYSTEM IN THE EVENT OF A CRASH. BUT THERE WAS NO ACCIDENT AND THE CAR WAS STATIONARY IN A PARKING LOT OF A STORE. *TR

Look up ODI 11329465 at NHTSA ↗

ODI 11427207

Passenger seat headrest blew open while driving to work today. No accident involved. Just bam! Looks like the plastic pieces holding a pin in place gave out.

Look up ODI 11427207 at NHTSA ↗

ODI 11696582

The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I replaced the battery. I had the seat behind the driver seat stowed because I had surgery on my left foot and needed to haul my knee cart with me. I no longer needed it so I raised the seat and found it had melted/burnt in several spots on the seat back. I was mortified! My van is a 2013 but is in great shape and only has 46,937 miles on it. It was parked in my garage and could have caused a house fire killing all occupants. I contac…

Look up ODI 11696582 at NHTSA ↗

—
7
ODI 11268340 · 100,000 mi

A YEAR AGO THE FRONT OF THE HEADREST ON THE PASSENGER SEAT POPPED OUT WHILE DRIVING ON A CITY STREET. I ATTEMPTED TO PUSH IT BACK IN LATER BUT IT WOULD NOT STAY. I RECENTLY LEARNED THAT THE PIECE THAT HOLDS IT INTO PLACE WAS PLASTIC, AND IT BROKE. I AM NOW CONCERNED WITH THIS HAPPENING ON THE DRIVER SIDE. IN ADDITION, THE HEADREST CANNOT BE REPAIRED.

Look up ODI 11268340 at NHTSA ↗

ODI 11342737 · 4 mi

WE WERE DRIVING DOWN THE HIGHWAY DIDN'T HIT ANYTHING AND THE HEADREST AIRBAG DEPLOYED. WE WERE STARTING TO SLOW DOWN TO TURN AND THE HEADREST AIRBAG DEPLOYED

Look up ODI 11342737 at NHTSA ↗

ODI 11352680

BOTH HEADRESTS DEPLOYED INVOLUNTARILY AND UNEXPECTEDLY WHEN THE IGNITION WAS BEING BEEN TURNED OFF AFTER I PULLED IN THE MY DRIVEWAY. THE VAN WAS STATIONARY AND THERE WAS NO IMPACT OR CAUSE FOR THE DEPLOYMENT/. I WAS IN THE DRIVER'S SEAT THE HEADREST HIT THE BACK OF MY HEAD WITH FORCE. WE WERE UNABLE TO RESET THE HEADRESTS AS THE PLASTIC CLIP HOLDING THE METAL ROD HAD BROKEN ON BOTH HEADRESTS

Look up ODI 11352680 at NHTSA ↗

000
Air Bags
9
ODI 10818865 · 36,000 mi

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE AND A CRASH OCCURRED. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT RESTRAIN THE CONTACT AND PASSENGER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND SPINE. THE PASSENGER SUSTAINED INJURIES TO THE LEFT SHOULDER, NECK, AND IMPLANTS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE …

Look up ODI 10818865 at NHTSA ↗

ODI 10820875 · 15,745 mi

STEERING WHEEL CONTROLS INCLUDING THE HORN AND POSSIBLY THE STEERING WHEEL AIR BAG ARE INTERMITTENT. >>SO FAR ON THREE SEPARATE OCCASIONS WHILE STOPPED & DRIVING ALL ELECTRICAL PARTS OF THE STEERING WHEEL HAVE JUST QUIT FOR A DAY OR TWO AND THEN FOR NO REASON BEGIN WORKING AGAIN. UNFORTUNATELY EVERY TIME IT GOES DEAD AND WE ARRANGE TO TAKE IT IN FOR SERVICE IT STARTS WORKING AND THE DEALER SAYS THEY CAN'T DO ANYTHING UNLESS IT IS COMPLETELY BROKEN AND NOT INTERMITTENT. SINCE CHRYSLER MINIVANS HAVE BEEN RECALLED IN THE PAST FOR THIS "CLOCK S…

Look up ODI 10820875 at NHTSA ↗

ODI 10870262 · 31,000 mi

WHILE IN MOTION ON A HIGHWAY EVERYTHING SHUT DOWN. NO SPEDOMETER, NO TV, NO WINDOWS, NO BLINKERS, NO AC,NO BRAKE LIGHTS, NO HEADLIGHTS. EVERYTHING THAT WAS ELECTRICAL WAS OFF. THE ENGINE WAS STILL RUNNING. ALL WARNING LIGHTS WERE ON THE DASH AND IT ALSO SAID NO BUS,

Look up ODI 10870262 at NHTSA ↗

2
ODI 10534671 · 10,000 mi

RENTED A MINIVAN FROM AVIS AT SLC AIRPORT LATE JULY 2013. ON THE HIGHWAY IMMEDIATELY AFTER LEAVING THE AIRPORT MY KNEE BUMPED THE MASS OF KEYRING OBJECTS AND TURNED THE ENGINE OFF AS I WAS JUST GETTING UP TO 60MPH. I NOTICED THE VEHICLE SLOWING DOWN AND DETERMINED I HAD ACCIDENTALLY SHUT IT DOWN. IT WOULD NOT START. I SHIFTED TO NEUTRAL AND RESTARTED THE ENGINE, SHIFTED BACK TO DRIVE. ONLY ONE OF THE 5 PASSENGERS EVEN NOTICED THE SLOWDOWN. UNDER DIFFERENT CIRCUMSTANCES THIS COULD HAVE RESULTED IN AN ACCIDENT. IF IT IS THE PRACTICE OF RENTAL …

Look up ODI 10534671 at NHTSA ↗

ODI 10838708 · 41,000 mi

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. WHILE DRIVING AT VARIOUS SPEEDS, THE OIL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL PRESSURE CONTROL SWITCH FAILED. THE SWITCH, FILTER, AND OIL SENDING UNIT WERE REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V291000 (AIR BAGS). THE AIR BAG ISSUE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE …

Look up ODI 10838708 at NHTSA ↗

2
ODI 10820875 · 15,745 mi

STEERING WHEEL CONTROLS INCLUDING THE HORN AND POSSIBLY THE STEERING WHEEL AIR BAG ARE INTERMITTENT. >>SO FAR ON THREE SEPARATE OCCASIONS WHILE STOPPED & DRIVING ALL ELECTRICAL PARTS OF THE STEERING WHEEL HAVE JUST QUIT FOR A DAY OR TWO AND THEN FOR NO REASON BEGIN WORKING AGAIN. UNFORTUNATELY EVERY TIME IT GOES DEAD AND WE ARRANGE TO TAKE IT IN FOR SERVICE IT STARTS WORKING AND THE DEALER SAYS THEY CAN'T DO ANYTHING UNLESS IT IS COMPLETELY BROKEN AND NOT INTERMITTENT. SINCE CHRYSLER MINIVANS HAVE BEEN RECALLED IN THE PAST FOR THIS "CLOCK S…

Look up ODI 10820875 at NHTSA ↗

ODI 10946849 · 37,400 mi

THE TIPM IS JUNK. I HAVE TAKEN 3 PLACES TO BE CHECKED AND THE FIX IS $1000 FOR A VEHICLE THAT HAS 37,400 MILES ON IT. IT STARTED AFTER THE ORIGINAL 36,000 MILES OF COURSE. IT WILL RANDOMLY NOT START IN THE MORNINGS OR AFTER IT SITS FOR 8 HOURS. IT'S AWFUL. IT'S BECOME A VEHICLE THAT YOU CAN'T TRUST.

Look up ODI 10946849 at NHTSA ↗

7
ODI 11268340 · 100,000 mi

A YEAR AGO THE FRONT OF THE HEADREST ON THE PASSENGER SEAT POPPED OUT WHILE DRIVING ON A CITY STREET. I ATTEMPTED TO PUSH IT BACK IN LATER BUT IT WOULD NOT STAY. I RECENTLY LEARNED THAT THE PIECE THAT HOLDS IT INTO PLACE WAS PLASTIC, AND IT BROKE. I AM NOW CONCERNED WITH THIS HAPPENING ON THE DRIVER SIDE. IN ADDITION, THE HEADREST CANNOT BE REPAIRED.

Look up ODI 11268340 at NHTSA ↗

ODI 11342737 · 4 mi

WE WERE DRIVING DOWN THE HIGHWAY DIDN'T HIT ANYTHING AND THE HEADREST AIRBAG DEPLOYED. WE WERE STARTING TO SLOW DOWN TO TURN AND THE HEADREST AIRBAG DEPLOYED

Look up ODI 11342737 at NHTSA ↗

ODI 11352680

BOTH HEADRESTS DEPLOYED INVOLUNTARILY AND UNEXPECTEDLY WHEN THE IGNITION WAS BEING BEEN TURNED OFF AFTER I PULLED IN THE MY DRIVEWAY. THE VAN WAS STATIONARY AND THERE WAS NO IMPACT OR CAUSE FOR THE DEPLOYMENT/. I WAS IN THE DRIVER'S SEAT THE HEADREST HIT THE BACK OF MY HEAD WITH FORCE. WE WERE UNABLE TO RESET THE HEADRESTS AS THE PLASTIC CLIP HOLDING THE METAL ROD HAD BROKEN ON BOTH HEADRESTS

Look up ODI 11352680 at NHTSA ↗

—0
3
ODI 10534671 · 10,000 mi

RENTED A MINIVAN FROM AVIS AT SLC AIRPORT LATE JULY 2013. ON THE HIGHWAY IMMEDIATELY AFTER LEAVING THE AIRPORT MY KNEE BUMPED THE MASS OF KEYRING OBJECTS AND TURNED THE ENGINE OFF AS I WAS JUST GETTING UP TO 60MPH. I NOTICED THE VEHICLE SLOWING DOWN AND DETERMINED I HAD ACCIDENTALLY SHUT IT DOWN. IT WOULD NOT START. I SHIFTED TO NEUTRAL AND RESTARTED THE ENGINE, SHIFTED BACK TO DRIVE. ONLY ONE OF THE 5 PASSENGERS EVEN NOTICED THE SLOWDOWN. UNDER DIFFERENT CIRCUMSTANCES THIS COULD HAVE RESULTED IN AN ACCIDENT. IF IT IS THE PRACTICE OF RENTAL …

Look up ODI 10534671 at NHTSA ↗

ODI 10811907 · 34,000 mi

TL* THE CONTACT OWNED A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE CONTACT CRASHED INTO A DEER ON THE FRONT DRIVER SIDE OF THE VEHICLE. THE BRAKE PEDAL WAS DEPRESSED BUT HESITATED TO STOP THE VEHICLE. THE SEAT BELT PRETENSIONER FAILED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO LOWER BACK, NECK AND LEGS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. UPD…

Look up ODI 10811907 at NHTSA ↗

ODI 10818865 · 36,000 mi

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE AND A CRASH OCCURRED. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT RESTRAIN THE CONTACT AND PASSENGER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND SPINE. THE PASSENGER SUSTAINED INJURIES TO THE LEFT SHOULDER, NECK, AND IMPLANTS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE …

Look up ODI 10818865 at NHTSA ↗

1
ODI 11752768

When I started my car I heard a “ding” and saw that my airbag light was on. I called the local dealership to ask about it and they said that in the case of a crash that light usually indicates that there is something wrong with the sensors to the airbags and if I was to get into an accident, they wouldn’t deploy; which could cause loss of life if there is failure to deploy. My vehicle also revs and has more get up and go (when I’m not intentionally accelerating) sometimes when I’m driving which is abnormal and can cause an accident.

Look up ODI 11752768 at NHTSA ↗

Power Train
5
ODI 11184207 · 150,000 mi

TAKATA RECALL: THE HEATER RUNS ONE DAY AND STOP THE NEXT DAY AND THE AC ALSO WHEN THE WEATHER COLD THE WINDSHIELD WILL BECOME FOGGY, AND IT IS HARD TO KEEP DRIVING THE VEHICLE, WHICH COULD CAUSE ACCIDENT. THE TRANSMISSION SENSOR LIGHT KEEP COMING ON AND OFF ON CHECK ENGINE LIGHT.

Look up ODI 11184207 at NHTSA ↗

ODI 11509697

The van will randomly shut off while driving. it may happen out of the blue while on the highway, hitting a bump, or even driving at slow speeds. The instrument panel remains on, I can put the van in neutral while still moving and restart the van. Sometimes it happens multiple times a week, sometimes it happens only a few months. There are no check engine light on or anything else.

Look up ODI 11509697 at NHTSA ↗

ODI 11511694

My back driver side sliding door stopped working and I had to remove my grandchild from the window because the car was loaded and packed for a trip. Then about 5 months after the door stopped my passenger and driverside windows would roll down and immediately back up and then down and not close. This caused extreme cold for passengers in the vehicle since we were driving in bad weather and could not stop to try to get them rolled up. Having only 1 back door that works makes it completely impossible to load and unload my family and it bother…

Look up ODI 11511694 at NHTSA ↗

5
ODI 10605179 · 14,560 mi

MAY 27 I FLOORED THE ACCELERATOR TO PASS A SLOW TRUCK AT 57 MPH LET UP ON THE PEDAL BUT THE VAN CONTINUED TO ACCELERATE (THE VEHICLE HAD PREVIOUSLY HAD A TRANSMISSION SOFTWARE UPDATE SO I CHANGED THE ECON O BUTTON AND ALSO KICKED THE FOOT PEDAL) AT THIS TIME THE VEHICLE WAS SHOWING A MILE OR TWO FROM 80 MPH. AT WITCH TIME I HELD THE BRAKE AND PULLED OFF THE ROAD.THERE WAS A LARGE RED THROTTLE BODY LIGHT ON. WHEN I TURNED THE ENGINE OFF. I DECIDED TO WAIT AS THE BRAKES SMELLED VERY HOT. ON RESTARTING ALL NORMAL WARNING LIGHTS PLUS THIS…

Look up ODI 10605179 at NHTSA ↗

ODI 10730469 · 42,000 mi

AT MULTIPLE TIMES WHEN PUTTING MY VAN INTO DRIVE IT MAKES A HARD CLUNK AND HAS BEEN MAKING A "CHIRPING" SOUND. TOOK IT TO DEALER THAT I JUST BAUGHT IT FROM. AND THEY CLAIM NOTHING IS WRONG AND COULD NOT DUPLICATE MY COMPLAINTS. ALSO HAS A VERY STRONG BURNING PLATINUM ODER WHEN DRIVING.

Look up ODI 10730469 at NHTSA ↗

ODI 11281499 · 8 mi

CAR CONTINUE TO TURN OFF. ENGINE AND ELECTRIC PROBLEM AS WELL. TOOK IT TO NUMEROUS AUTO REPAIR SHOPS AND WAISTED A LOT OF MONEY. NOTHING GOT FIXED SAID IT'S A MANUFACTURING PROBLEM, MECHANICS TRY TO FIX BUT FAILED TO DO TO IT'S A MANUFACTURING PROBLEM. RECALL THESE VANS!!! KIDS ARE IN THESE VAN'S AND THEY JUST CUTT OFF IN THE MIDDLE OF THE HIGHWAY AND I'VE CHANGED OUT EVERYTHING, NOTHING WORKS! SHUTS OFF RANDOMLY IN THE STREETS AND HIGHWAYS! BIG SAFETY HASSARD!! RECALL THEM ALL! MY COUSIN HAS A DODGE ONE AND IT DOES THE EXACT SAMETHING.

Look up ODI 11281499 at NHTSA ↗

3
ODI 10670408 · 13,000 mi

VEHICLE WAS PARKED IN DRIVEWAY, WAS IN "PARK" GEAR AND HAD BEEN RUNNING FOR APPROXIMATELY 20 MINUTES. VEHICLE WAS TURNED OFF AND KEYS WERE REMOVED FROM IGNITION WHEN VEHICLE SUDDENLY STARTED TO ROLL BACKWARDS. REPORTEDLY, VEHICLE WAS RESTARTED AND BRAKING WAS ATTEMPTED BUT VEHICLE WOULD NOT STOP. VEHICLE ROLLED INTO TREE/FENCE AND DAMAGED PASSENGER DOOR, THAT HAD BEEN LEFT OPEN IN THE HASTE OF THE INCIDENT, AND THE REAR BUMPER. DAMAGE ESTIMATES AT 4K.

Look up ODI 10670408 at NHTSA ↗

ODI 10928219 · 65,000 mi

DRIVING DOWN A HIGHWAY OUR VAN'S SNAP RING BROKE AND DESTROYED THE TRANSMISSION AND DISABLED VAN ON A BUSY HIGHWAY. TRANSMISSION WENT OUT WITHOUT WARNING. COULD HAVE BEEN HIT BY ANOTHER CAR. *TR

Look up ODI 10928219 at NHTSA ↗

ODI 11487769

Vehicle shuts off while driving, stopping and slowing down.

Look up ODI 11487769 at NHTSA ↗

00—0
3
ODI 10627044 · 7,200 mi

THINK TOYOTA .I WAS ACCELERATING FROM A LIGHT AND LET UP ON THE GAS BUT CAR KEPT ACCELERATING .NEXT I PUT IT IN NEUTRAL MOTOR KEPT RACING.GOT CAR STOPPED.IN THE MIDDLE OF THE ROAD. RESTARTED CAR-STILL RACEING.NEXT ATEMPTED TO PULL OVER SO PUT MY FOOT ON BRAKE AND PUT IT IN GEAR VAN SHOOK AND SHOOK TIL ABOUT 35 MILES PER HOUR{WITH BRAKES ON} THEN A BIG THUNK AND IT RETURNED TO NORMAL.XXXX IN AUGUST IT DID SMETHING SIMILAR. WHEN APROACHING A STOP LET UP ON GAS {30 MPH} VAN KEPT GOING PUSHED HARDER ON BRAKES CAR SHAKING BUT SLOWING TILL THE BIG TH…

Look up ODI 10627044 at NHTSA ↗

ODI 11406732 · 89,000 mi

PURCHASED 2013 CHRYSLER TOWN AND COUNTRY IN JULY OF 2020 AND IT HAD A CLEAN RECORD, WAS A FORMER CARMAX VEHICLE AND MY INDEPENDENT MECHANIC REVIEWED THE VEHICLE AND DEEMED IT A GOOD PURCHASE. I HAVE SINCE CARED FOR THE VEHICLE AND IT HAS RUN WELL UNTIL RECENTLY SEVERAL ERROR CODES CAME UP. P0300, P0456, P0455, P0175. I TOOK IT TO MY MECHANIC AND THEY SAID THIS COULD BE A VEHICLE MANUFACTURER ISSUE. THE CODES SAY SOMETHING ABOUT EVP LEAK, MISFIRE AND SYSTEM RUNNING TOO RICH. THIS SHOULD BE INVESTIGATED TO ENSURE A RECALL ISN'T NECESSARY. REPAIRS…

Look up ODI 11406732 at NHTSA ↗

ODI 11487769

Vehicle shuts off while driving, stopping and slowing down.

Look up ODI 11487769 at NHTSA ↗

Service Brakes
10
ODI 10818865 · 36,000 mi

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE AND A CRASH OCCURRED. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT RESTRAIN THE CONTACT AND PASSENGER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND SPINE. THE PASSENGER SUSTAINED INJURIES TO THE LEFT SHOULDER, NECK, AND IMPLANTS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE …

Look up ODI 10818865 at NHTSA ↗

ODI 10871376 · 82,379 mi

WHILE DRIVING AT ABOUT 15 TO 20 MPH THE ENGINE SHUT OFF WITH NO STEERING ASSIST OR BRAKING AID OR ANYTHING POWERED. AFTER COASTING TO A STOP AND SHIFTING INTO PARK THE ENGINE STARTED NORMALLY. THERE WERE NO WARNING LIGHTS OR OTHER INDICATORS OF A PROBLEM. IT WAS LIKE THE SWITCH HAD SIMPLY BEEN TURNED OFF EXCEPT THAT IT WAS PHYSICALLY STILL IN THE RUN POSITION AND HAD TO BE TURNED TO OFF TO ATTEMPT TO RESTART THE ENGINE.

Look up ODI 10871376 at NHTSA ↗

ODI 11193701 · 81,400 mi

MY WIFE WAS DRIVING 40 MPH AND THE ENGINE TURNED OFF. IT WAS 5 PM AND RUSH HOUR WITH CARS ALL AROUND HER. SHE NOTICED A WALGREENS COMING ON HER RIGHT. SHE HAD NO TURN SIGNAL TO ALERT THE DRIVER BEHIND HER. MY WIFE TRIED TO SLOW DOWN TO TURN BUT REALIZED THAT SHE HAD NO BRAKES. SHE TURNED INTO THE PARKING LOT AND HAD NO POWER STEERING. SHE HAD TO USE THE EMERGENCY BRAKE TO STOP. MY WIFE HAD BOTH MY SONS IN THE CAR WITH HER. SHE THEN PUT THE CAR IN PARK AND WAS ABLE TO TURN THE CAR BACK ON. THIS HAS HAPPENED TWO TIMES BEFORE THIS. EACH TIME I…

Look up ODI 11193701 at NHTSA ↗

16
ODI 10534671 · 10,000 mi

RENTED A MINIVAN FROM AVIS AT SLC AIRPORT LATE JULY 2013. ON THE HIGHWAY IMMEDIATELY AFTER LEAVING THE AIRPORT MY KNEE BUMPED THE MASS OF KEYRING OBJECTS AND TURNED THE ENGINE OFF AS I WAS JUST GETTING UP TO 60MPH. I NOTICED THE VEHICLE SLOWING DOWN AND DETERMINED I HAD ACCIDENTALLY SHUT IT DOWN. IT WOULD NOT START. I SHIFTED TO NEUTRAL AND RESTARTED THE ENGINE, SHIFTED BACK TO DRIVE. ONLY ONE OF THE 5 PASSENGERS EVEN NOTICED THE SLOWDOWN. UNDER DIFFERENT CIRCUMSTANCES THIS COULD HAVE RESULTED IN AN ACCIDENT. IF IT IS THE PRACTICE OF RENTAL …

Look up ODI 10534671 at NHTSA ↗

ODI 10660753 · 27,880 mi

I WAS TRAVELING AT 20 MPH AND TURNED RIGHT ONTO ANOTHER STREET. IN MID-TURN, THE ENGINE CUT OFF WITHOUT WARNING AND ALL POWER STEERING AND POWER BRAKES FAILED. I NEARLY MISSED A CAR ON THE CORNER AS THE CAR TURNED. BECAUSE I WAS UNABLE TO BRAKE, I AM NOT SURE HOW THE VAN STOPPED WITHOUT ANY RESPONSE FROM THE BRAKES. ONCE I CAME TO A STOP, I PUT THE CAR BACK INTO PARK AND RESTARTED THE CAR. WE BOUGHT THIS CAR NEW ON 2/13/2013 AND HAVE NOT HAD THIS PROBLEM BEFORE. WE DO SEE REPORTS OF MANY CHRYSLER TOWN AND COUNTRY VANS AND DODGE CARAVANS REPORTI…

Look up ODI 10660753 at NHTSA ↗

ODI 10871376 · 82,379 mi

WHILE DRIVING AT ABOUT 15 TO 20 MPH THE ENGINE SHUT OFF WITH NO STEERING ASSIST OR BRAKING AID OR ANYTHING POWERED. AFTER COASTING TO A STOP AND SHIFTING INTO PARK THE ENGINE STARTED NORMALLY. THERE WERE NO WARNING LIGHTS OR OTHER INDICATORS OF A PROBLEM. IT WAS LIKE THE SWITCH HAD SIMPLY BEEN TURNED OFF EXCEPT THAT IT WAS PHYSICALLY STILL IN THE RUN POSITION AND HAD TO BE TURNED TO OFF TO ATTEMPT TO RESTART THE ENGINE.

Look up ODI 10871376 at NHTSA ↗

2
ODI 10790033 · 12,200 mi

WHEN I WAS DRIVING IN REVERSE AFTER MAKING A U TURN THE BRAKE LOCK UP ON ME CAUSING THE CAR TO ROLL. IT WAS SO DANGEROUS I HAD ABSOLUTELY NO CONTROL OF THE CAR. THERE ARE WORSE CASES, WHEN IM DRIVING UP A HILL IMAGINE THAT...... I JUST ROLLED DOWN THE HIIL, I THOUGHT IT WAS OVER.

Look up ODI 10790033 at NHTSA ↗

ODI 11223153

CAR WOULD NOT STOP IMMEDIATELY WHEN BRAKES WERE APPLIED...PAID OVER $950 TO FIX. ALSO HAD OVERHEATING..REPLACEMENT OF HEATER HOSE THAT GOES TO FIREWALL. PART ALONE COST $250. OVERHEATING ON HIGHWAY.

Look up ODI 11223153 at NHTSA ↗

0
3
ODI 10534671 · 10,000 mi

RENTED A MINIVAN FROM AVIS AT SLC AIRPORT LATE JULY 2013. ON THE HIGHWAY IMMEDIATELY AFTER LEAVING THE AIRPORT MY KNEE BUMPED THE MASS OF KEYRING OBJECTS AND TURNED THE ENGINE OFF AS I WAS JUST GETTING UP TO 60MPH. I NOTICED THE VEHICLE SLOWING DOWN AND DETERMINED I HAD ACCIDENTALLY SHUT IT DOWN. IT WOULD NOT START. I SHIFTED TO NEUTRAL AND RESTARTED THE ENGINE, SHIFTED BACK TO DRIVE. ONLY ONE OF THE 5 PASSENGERS EVEN NOTICED THE SLOWDOWN. UNDER DIFFERENT CIRCUMSTANCES THIS COULD HAVE RESULTED IN AN ACCIDENT. IF IT IS THE PRACTICE OF RENTAL …

Look up ODI 10534671 at NHTSA ↗

ODI 10811907 · 34,000 mi

TL* THE CONTACT OWNED A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE CONTACT CRASHED INTO A DEER ON THE FRONT DRIVER SIDE OF THE VEHICLE. THE BRAKE PEDAL WAS DEPRESSED BUT HESITATED TO STOP THE VEHICLE. THE SEAT BELT PRETENSIONER FAILED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO LOWER BACK, NECK AND LEGS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. UPD…

Look up ODI 10811907 at NHTSA ↗

ODI 10818865 · 36,000 mi

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE AND A CRASH OCCURRED. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT RESTRAIN THE CONTACT AND PASSENGER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND SPINE. THE PASSENGER SUSTAINED INJURIES TO THE LEFT SHOULDER, NECK, AND IMPLANTS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE …

Look up ODI 10818865 at NHTSA ↗

0—
2
ODI 11092733 · 83,000 mi

ON MAY 9TH 2018 WHILE DRIVING THE CAR DOWN A TWO WAY STREET NOT FAR FROM A SCHOOL ZONE IT BASICALLY LOCKED BUT THE ENGINE WAS STILL RUNNING. THE VEHICLE WAS STILL IN MOTION BUT I COULD NOT STEER BECAUSE THE WHEEL WAS LOCKED, I COULD NOT STOP BECAUSE THE BRAKE DID NOT WORK, I ALMOST CRASHED AND DIED. I HAD TO JUMP A CURB TO SLOW THE VEHICLE DOWN AND AVOID ACCIDENTS. I WAS THEN ABLE TO TURN OFF THE VEHICLE. THIS IS EXTREMELY DANGEROUS AND SOUNDS LIKE DEFECTIVE PARTS IN THE VEHICLE THAT NEED TO BE REPORTED AS A RECALL TO THE MANUFACTURER. THE PUBL…

Look up ODI 11092733 at NHTSA ↗

ODI 11223153

CAR WOULD NOT STOP IMMEDIATELY WHEN BRAKES WERE APPLIED...PAID OVER $950 TO FIX. ALSO HAD OVERHEATING..REPLACEMENT OF HEATER HOSE THAT GOES TO FIREWALL. PART ALONE COST $250. OVERHEATING ON HIGHWAY.

Look up ODI 11223153 at NHTSA ↗

Fuel/Propulsion System
15
ODI 10927890 · 61,000 mi

TIPM FUEL RELAY WENT BAD NOT ALLOWING FUEL PUMP TO GET POWER AND START VEHICLE. DEALERSHIP DENIED ME BUYING REPAIR KIT CBWPR091AA BECAUSE MY VEHICLE HAS NOT BEEN RECALLED. THIS IS A 16 DOLLAR FIX. INSTEAD THEY TRIED SELLING A WHOLE TIPM @ $869.00. CHRYSLER NEEDS TO RECALL THESE VEHICLES AND FIX THIS. I'M FORTUNATE ENOUGH TO HAVE THE KNOW HOW TO DO IT MYSELF AND BOUGHT THE PART ONLINE AND DID THIS MYSELF.

Look up ODI 10927890 at NHTSA ↗

ODI 10983265 · 105,000 mi

VEHICLE WILL CRANK WITH IGNITION SWITCH IN ON POSITION. HOWEVER, IT WILL KEEP CRANKING AND WONT START. AFTER A COUPLE TRIES IT WILL FINALLY ROLL OVER AND START. VEHICLE HAS TURNED OFF WHILE IDLE FOR NO REASON BUT WILL START AFTER A COUPLE OF CRANKS.

Look up ODI 10983265 at NHTSA ↗

ODI 11114189 · 130,000 mi

FUEL PUMP NOT WORKING CORRECTLY, NOT SHUTTING OFF, NOT STARTING, I SEARCH ONLINE AND FOUND THE EXACT SAME PROBLEM. RECALL R09 / NHTSA 15V-115 FOR CHRYSLER, DODGE AND JEEP VEHICLES BUT RECALL IS ONLY FOR DODGE AND JEEP. (NOT CHRYSLERS.)

Look up ODI 11114189 at NHTSA ↗

14
ODI 10522382 · 25 mi

TOOK DELIVERY OF A BRAND NEW 2013 CHRYSLER TOWN AND COUNTRY TOURING VAN WITH 4 MILES ON IT ON THURSDAY, JUNE 20, 2013. DROVE IT HOME APPROXIMATELY 10 MILES. TOOK IT OUT FOR THE FIRST RIDE ON SATURDAY JUNE 22, 2013 AND WHILE DRIVING, ENGINE FAILED WITHOUT WARNING AND I LOST ALL POWER TO VEHICLE. STARTED IT BACK UP AND VEHICLE DID THIS AGAIN. CONTINUED TO START UP AND SHUT DOWN WITHOUT WARNING ABOUT FOUR TIMES. CALLED ROAD SIDE ASSISTANCE AND CAR WAS TOWED BACK TO DEALERSHIP. SERVICE DEPARTMENT CAN NOT DUPLICATE THE PROBLEM. CORPORATE OFFI…

Look up ODI 10522382 at NHTSA ↗

ODI 10664383 · 68,000 mi

THE ENGINE, WITHOUT WARNING, WILL SHUT OFF WHILE DRIVING. THIS HAS HAPPENED APPROXIMATELY 5 TIMES SINCE OCTOBER 13, 2014. THERE IS NO WARNING THE ENGINE IS GETTING READY TO STALL, AND THE ONLY LIGHT ON THE DASH THAT COMES ON AFTER THE STALL IS THE TRACTION CONTROL LIGHT. AS CAR IS COASTING UNDER INERTIA, I AM ABLE TO SHIFT INTO NEUTRAL AND RESTART THE ENGINE WITH NO TROUBLE. THERE ARE NO ERROR CODES STORED IN THE VAN'S COMPUTER, PER MY LOCAL CHRYSLER DEALERSHIP. THE DEALERSHIP'S SERVICE DEPARTMENT HAS BEEN UNABLE TO DUPLICATE THE PROBLEM…

Look up ODI 10664383 at NHTSA ↗

ODI 10734661 · 52,000 mi

FAILED TO STAY SHUT OFF AFTER BEING PARKED IN THE GARAGE, EVIDENTLY RAN OUT OF GAS. I OPENED THE GARAGE DOOR THE NEXT MORNING TO OVER 120 DEGREES, THE VAN STEERING WHEEL WAS TO HOT TO TOUCH, I PUSHED THE START BUTTON AND THE SCREEN SAID "SYSTEM IS HOT" . I KNOW I HAD SHUT THE VAN OFF BECAUSE THE RADIO STOPS PLAYING WHEN YOU OPEN THE DOOR AFTER TURNING IT OFF. NOW THE VAN WON'T RUN. I HAD IT TOWED TO A DEALERSHIP FOR REPAIR. IT COULD HAVE BURNED MY HOME DOWN! AFTER CHECKING COMPLAINTS ONLINE COULD THIS BE AN ISSUE WITH TIPM? IS THERE A RECALL …

Look up ODI 10734661 at NHTSA ↗

5
ODI 10734661 · 52,000 mi

FAILED TO STAY SHUT OFF AFTER BEING PARKED IN THE GARAGE, EVIDENTLY RAN OUT OF GAS. I OPENED THE GARAGE DOOR THE NEXT MORNING TO OVER 120 DEGREES, THE VAN STEERING WHEEL WAS TO HOT TO TOUCH, I PUSHED THE START BUTTON AND THE SCREEN SAID "SYSTEM IS HOT" . I KNOW I HAD SHUT THE VAN OFF BECAUSE THE RADIO STOPS PLAYING WHEN YOU OPEN THE DOOR AFTER TURNING IT OFF. NOW THE VAN WON'T RUN. I HAD IT TOWED TO A DEALERSHIP FOR REPAIR. IT COULD HAVE BURNED MY HOME DOWN! AFTER CHECKING COMPLAINTS ONLINE COULD THIS BE AN ISSUE WITH TIPM? IS THERE A RECALL …

Look up ODI 10734661 at NHTSA ↗

ODI 11099249 · 136,000 mi

HAVE HAD NOTHING BUT PROBLEMS AND HAVE NOTHING GOOD TO SAY ABOUT THIS VAN!

Look up ODI 11099249 at NHTSA ↗

ODI 11223153

CAR WOULD NOT STOP IMMEDIATELY WHEN BRAKES WERE APPLIED...PAID OVER $950 TO FIX. ALSO HAD OVERHEATING..REPLACEMENT OF HEATER HOSE THAT GOES TO FIREWALL. PART ALONE COST $250. OVERHEATING ON HIGHWAY.

Look up ODI 11223153 at NHTSA ↗

0
1
ODI 11752768

When I started my car I heard a “ding” and saw that my airbag light was on. I called the local dealership to ask about it and they said that in the case of a crash that light usually indicates that there is something wrong with the sensors to the airbags and if I was to get into an accident, they wouldn’t deploy; which could cause loss of life if there is failure to deploy. My vehicle also revs and has more get up and go (when I’m not intentionally accelerating) sometimes when I’m driving which is abnormal and can cause an accident.

Look up ODI 11752768 at NHTSA ↗

3
ODI 10627044 · 7,200 mi

THINK TOYOTA .I WAS ACCELERATING FROM A LIGHT AND LET UP ON THE GAS BUT CAR KEPT ACCELERATING .NEXT I PUT IT IN NEUTRAL MOTOR KEPT RACING.GOT CAR STOPPED.IN THE MIDDLE OF THE ROAD. RESTARTED CAR-STILL RACEING.NEXT ATEMPTED TO PULL OVER SO PUT MY FOOT ON BRAKE AND PUT IT IN GEAR VAN SHOOK AND SHOOK TIL ABOUT 35 MILES PER HOUR{WITH BRAKES ON} THEN A BIG THUNK AND IT RETURNED TO NORMAL.XXXX IN AUGUST IT DID SMETHING SIMILAR. WHEN APROACHING A STOP LET UP ON GAS {30 MPH} VAN KEPT GOING PUSHED HARDER ON BRAKES CAR SHAKING BUT SLOWING TILL THE BIG TH…

Look up ODI 10627044 at NHTSA ↗

ODI 11406732 · 89,000 mi

PURCHASED 2013 CHRYSLER TOWN AND COUNTRY IN JULY OF 2020 AND IT HAD A CLEAN RECORD, WAS A FORMER CARMAX VEHICLE AND MY INDEPENDENT MECHANIC REVIEWED THE VEHICLE AND DEEMED IT A GOOD PURCHASE. I HAVE SINCE CARED FOR THE VEHICLE AND IT HAS RUN WELL UNTIL RECENTLY SEVERAL ERROR CODES CAME UP. P0300, P0456, P0455, P0175. I TOOK IT TO MY MECHANIC AND THEY SAID THIS COULD BE A VEHICLE MANUFACTURER ISSUE. THE CODES SAY SOMETHING ABOUT EVP LEAK, MISFIRE AND SYSTEM RUNNING TOO RICH. THIS SHOULD BE INVESTIGATED TO ENSURE A RECALL ISN'T NECESSARY. REPAIRS…

Look up ODI 11406732 at NHTSA ↗

ODI 11487769

Vehicle shuts off while driving, stopping and slowing down.

Look up ODI 11487769 at NHTSA ↗

2
ODI 11092733 · 83,000 mi

ON MAY 9TH 2018 WHILE DRIVING THE CAR DOWN A TWO WAY STREET NOT FAR FROM A SCHOOL ZONE IT BASICALLY LOCKED BUT THE ENGINE WAS STILL RUNNING. THE VEHICLE WAS STILL IN MOTION BUT I COULD NOT STEER BECAUSE THE WHEEL WAS LOCKED, I COULD NOT STOP BECAUSE THE BRAKE DID NOT WORK, I ALMOST CRASHED AND DIED. I HAD TO JUMP A CURB TO SLOW THE VEHICLE DOWN AND AVOID ACCIDENTS. I WAS THEN ABLE TO TURN OFF THE VEHICLE. THIS IS EXTREMELY DANGEROUS AND SOUNDS LIKE DEFECTIVE PARTS IN THE VEHICLE THAT NEED TO BE REPORTED AS A RECALL TO THE MANUFACTURER. THE PUBL…

Look up ODI 11092733 at NHTSA ↗

ODI 11223153

CAR WOULD NOT STOP IMMEDIATELY WHEN BRAKES WERE APPLIED...PAID OVER $950 TO FIX. ALSO HAD OVERHEATING..REPLACEMENT OF HEATER HOSE THAT GOES TO FIREWALL. PART ALONE COST $250. OVERHEATING ON HIGHWAY.

Look up ODI 11223153 at NHTSA ↗

—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Stalling or loss of power

71 mentions · 10.4% of complaints

Median mileage: 88,000 mi (57 usable records).

ODI 10510759 · 10,266 mi

AS I WAS BACKING OUT OF A PARKING SPACE, I LOST POWER STEERING AND POWER BRAKES. STEERING WAS VERY STIFF AND BRAKES WERE HARD. IT WAS SIMILAR TO WHEN THE CAR STALLS, BUT THE CAR WAS STILL RUNNING. I PUT THE CAR IN DRIVE AND ATTEMPTED TO PULL FORWARD. STILL NO POWER STEERING OR POWER BRAKES. I PUT THE CAR IN PARK AND NO CHANGE. I TURNED OFF THE VEHICLE, WAITED A MINUTE OR TWO AND THEN RESTARTED IT. CAR WAS FINE THEN. WHEN THIS OCCURRED, NO INDICATORS LIT ON THE DASH. I TOOK THE CAR TO THE DEALER AND THEY WERE UNABLE TO REPLICATE TH…

Look up ODI 10510759 at NHTSA ↗

ODI 10617707 · 14,177 mi

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 5 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED TWICE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 14,177.

Look up ODI 10617707 at NHTSA ↗

ODI 10664383 · 68,000 mi

THE ENGINE, WITHOUT WARNING, WILL SHUT OFF WHILE DRIVING. THIS HAS HAPPENED APPROXIMATELY 5 TIMES SINCE OCTOBER 13, 2014. THERE IS NO WARNING THE ENGINE IS GETTING READY TO STALL, AND THE ONLY LIGHT ON THE DASH THAT COMES ON AFTER THE STALL IS THE TRACTION CONTROL LIGHT. AS CAR IS COASTING UNDER INERTIA, I AM ABLE TO SHIFT INTO NEUTRAL AND RESTART THE ENGINE WITH NO TROUBLE. THERE ARE NO ERROR CODES STORED IN THE VAN'S COMPUTER, PER MY LOCAL CHRYSLER DEALERSHIP. THE DEALERSHIP'S SERVICE DEPARTMENT HAS BEEN UNABLE TO DUPLICATE THE PROBLEM…

Look up ODI 10664383 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

49 mentions · 7.2% of complaints

Median mileage: 93,000 mi (40 usable records).

ODI 10628460 · 42,543 mi

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WERE TWO WIRES TOUCHING WHICH CAUSED THE SEAT BELT AND AIR BAG WARNING LIGHT TO MALFUNCTION. AS A RESULT, THE WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,543.

Look up ODI 10628460 at NHTSA ↗

ODI 10636968 · 1,500 mi

MULTIPLE TIMES WINDSHIELD WIPERS BEGAN GOING AND WARNING LIGHTS FLASHED INSIDE THE CAR AND WINDOWS WENT DOWN WITH OUT BEING POWERED AND DOORS OPEN AND SHUT BY THEMSELVES. THREE TIMES THE CAR ENGINE SPONTANEOUSLY SHUT DOWN WHILE DRIVING LOSING POWER STEERING AND BRAKES. HAD IT TO MULTIPLE DEALERS - NO CODE ON THE COMPUTER SYSTEM SO NO ONE WOULD DO ANYTHING TO FIX IT. FREQUENT CONVERSATIONS WITH CUSTOMER SERVICE FOR CHRYSLER... NOTHING THEY CAN DO. WE'VE BEEN INSTRUCTED BY CHRYSLER TO KEEL A JOURNAL EVERY TIME OUR CAR SHUTS DOWN WHILE DRIVING... …

Look up ODI 10636968 at NHTSA ↗

ODI 10714307 · 56,440 mi

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V291000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,440.

Look up ODI 10714307 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

39 mentions · 5.7% of complaints

Median mileage: 84,190 mi (24 usable records).

ODI 10510759 · 10,266 mi

AS I WAS BACKING OUT OF A PARKING SPACE, I LOST POWER STEERING AND POWER BRAKES. STEERING WAS VERY STIFF AND BRAKES WERE HARD. IT WAS SIMILAR TO WHEN THE CAR STALLS, BUT THE CAR WAS STILL RUNNING. I PUT THE CAR IN DRIVE AND ATTEMPTED TO PULL FORWARD. STILL NO POWER STEERING OR POWER BRAKES. I PUT THE CAR IN PARK AND NO CHANGE. I TURNED OFF THE VEHICLE, WAITED A MINUTE OR TWO AND THEN RESTARTED IT. CAR WAS FINE THEN. WHEN THIS OCCURRED, NO INDICATORS LIT ON THE DASH. I TOOK THE CAR TO THE DEALER AND THEY WERE UNABLE TO REPLICATE TH…

Look up ODI 10510759 at NHTSA ↗

ODI 10583382 · 12,500 mi

I WAS DRIVING DOWN MY STREET, GOING AROUND 25 MPH, AND THE 1ST THING I NOTICED WAS THAT I HAD LOST THE POWER STEERING. THE KIDS WERE WATCHING A DVD, THAT STAYED ON ALONG WITH THE NORMAL INTERIOR LIGHTS HOWEVER WHEN I APPLIED PRESSURE TO THE GAS PEDAL TO ATTEMPT TO PULL OVER THE CAR WOULDN'T RESPOND TO THAT. I REALIZED THEN THAT THE ENGINE HAD SHUT OFF WHILE I WAS DRIVING! THANKFULLY I WAS ABLE TO DRIFT TO THE SIDE OF THE ROAD. I PARKED, TURNED OFF THE VAN AND THEN RESTARTED IT. EVERYTHING CAME BACK ON AND WAS WORKING AGAIN. THE MECHANIC CAN'T F…

Look up ODI 10583382 at NHTSA ↗

ODI 10636968 · 1,500 mi

MULTIPLE TIMES WINDSHIELD WIPERS BEGAN GOING AND WARNING LIGHTS FLASHED INSIDE THE CAR AND WINDOWS WENT DOWN WITH OUT BEING POWERED AND DOORS OPEN AND SHUT BY THEMSELVES. THREE TIMES THE CAR ENGINE SPONTANEOUSLY SHUT DOWN WHILE DRIVING LOSING POWER STEERING AND BRAKES. HAD IT TO MULTIPLE DEALERS - NO CODE ON THE COMPUTER SYSTEM SO NO ONE WOULD DO ANYTHING TO FIX IT. FREQUENT CONVERSATIONS WITH CUSTOMER SERVICE FOR CHRYSLER... NOTHING THEY CAN DO. WE'VE BEEN INSTRUCTED BY CHRYSLER TO KEEL A JOURNAL EVERY TIME OUR CAR SHUTS DOWN WHILE DRIVING... …

Look up ODI 10636968 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

19 mentions · 2.8% of complaints

Median mileage: 67,000 mi (15 usable records).

ODI 10534671 · 10,000 mi

RENTED A MINIVAN FROM AVIS AT SLC AIRPORT LATE JULY 2013. ON THE HIGHWAY IMMEDIATELY AFTER LEAVING THE AIRPORT MY KNEE BUMPED THE MASS OF KEYRING OBJECTS AND TURNED THE ENGINE OFF AS I WAS JUST GETTING UP TO 60MPH. I NOTICED THE VEHICLE SLOWING DOWN AND DETERMINED I HAD ACCIDENTALLY SHUT IT DOWN. IT WOULD NOT START. I SHIFTED TO NEUTRAL AND RESTARTED THE ENGINE, SHIFTED BACK TO DRIVE. ONLY ONE OF THE 5 PASSENGERS EVEN NOTICED THE SLOWDOWN. UNDER DIFFERENT CIRCUMSTANCES THIS COULD HAVE RESULTED IN AN ACCIDENT. IF IT IS THE PRACTICE OF RENTAL …

Look up ODI 10534671 at NHTSA ↗

ODI 10672640 · 32,000 mi

THE VEHICLE WOULD NOT START, NO LIGHTS, NO POWER, UNABLE TO UNLOCK/LOCK WITH FOB. (NOTHING WAS LEFT ON IN VEHICLE OR PLUGGED IN). FULLY CHARGED BATTERY TO 100%, DROVE NEXT TWO DAYS WITH NO PROBLEMS. BLUETOOTH STOPPED WORKING AND CONNECTING, BUTTONS FAILED TO RESPOND, POWER SEAT ON DRIVER STOPPED WORKING, POWER SLIDE DOOR ON PASSENGER STOPPED WORKING. BATTERY DIED AGAIN, THIS TIME ABLE TO GET LIGHTS, BUT NOT START. CHRYSLER JUMPED THE VEHICLE, LEFT RUNNING TO CHARGE. DROVE 5 HOURS STRAIGHT HOME AND PARKED, ENSURED EVERYTHING WAS TURNED OFF AND …

Look up ODI 10672640 at NHTSA ↗

ODI 10679059 · 32,000 mi

WELL THIS IS MY 5TH COMPLAINT IN THE LAST TWO WEEKS. MY VEHICLE HAS BEEN IN THE DEALERSHIP FOR THE PAST TWO WEEKS, IT HAS BEEN TOWED, JUMPED AND BROUGHT IN SEVERAL TIMES. THIS IS THE 5TH TIME IN TWO WEEKS THAT MY CAR HAS BEEN IN THE DEALER FOR THE SAME EXACT ISSUE WITH NO FIX. I WAS CALLED THIS MORNING THAT IT WAS "FIXED" AND READY FOR PICKUP. I ARRIVED TONIGHT, GOT MY KEYS AND THE VAN IS DEAD AND WON'T START IN THE DEALER PARKING LOT. IT WAS BROUGHT IN THIS TIME (WELL ACTUALLY NEVER LEFT) SINCE LAST TIME DEALER CALLED SAYING IT WAS FIXED IT WA…

Look up ODI 10679059 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

11 mentions · 1.6% of complaints

Median mileage: 37,000 mi (10 usable records).

ODI 10660753 · 27,880 mi

I WAS TRAVELING AT 20 MPH AND TURNED RIGHT ONTO ANOTHER STREET. IN MID-TURN, THE ENGINE CUT OFF WITHOUT WARNING AND ALL POWER STEERING AND POWER BRAKES FAILED. I NEARLY MISSED A CAR ON THE CORNER AS THE CAR TURNED. BECAUSE I WAS UNABLE TO BRAKE, I AM NOT SURE HOW THE VAN STOPPED WITHOUT ANY RESPONSE FROM THE BRAKES. ONCE I CAME TO A STOP, I PUT THE CAR BACK INTO PARK AND RESTARTED THE CAR. WE BOUGHT THIS CAR NEW ON 2/13/2013 AND HAVE NOT HAD THIS PROBLEM BEFORE. WE DO SEE REPORTS OF MANY CHRYSLER TOWN AND COUNTRY VANS AND DODGE CARAVANS REPORTI…

Look up ODI 10660753 at NHTSA ↗

ODI 10811907 · 34,000 mi

TL* THE CONTACT OWNED A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE CONTACT CRASHED INTO A DEER ON THE FRONT DRIVER SIDE OF THE VEHICLE. THE BRAKE PEDAL WAS DEPRESSED BUT HESITATED TO STOP THE VEHICLE. THE SEAT BELT PRETENSIONER FAILED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO LOWER BACK, NECK AND LEGS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. UPD…

Look up ODI 10811907 at NHTSA ↗

ODI 10818865 · 36,000 mi

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE AND A CRASH OCCURRED. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT RESTRAIN THE CONTACT AND PASSENGER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND SPINE. THE PASSENGER SUSTAINED INJURIES TO THE LEFT SHOULDER, NECK, AND IMPLANTS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE …

Look up ODI 10818865 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

4 mentions · 0.6% of complaints

Median mileage: 104,300 mi (4 usable records).

ODI 10679839 · 50,441 mi

WAS STOP FOR RED AND THE VEHICLE SUDDENLY JERKED, SCARED ME THEN STARTED DRIFTING BACKWARD TAP THE VEHICLE BEHIND ME BUT THERE WAS NO DAMAGE TO IT. *TR

Look up ODI 10679839 at NHTSA ↗

ODI 10983356 · 90,000 mi

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED AND THE VEHICLE JERKED AND HESITATED DURING ACCELERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT ENGINE CYLINDERS 2 AND 6 WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 08/24/17*LJ *CN

Look up ODI 10983356 at NHTSA ↗

ODI 11099279 · 136,000 mi

KEPT TAKING IT IN PROBABLY FOR ALMOST A YEAR FOR A DIAGNOSTIC CHECK BECAUSE IT FELT LIKE IT HAD A JERKING FEELING IN THE ENGINE. WAS TOLD NO CODES WERE SHOWING UP. THEN EARLIER THIS YEAR, HAD TO HAVE 2 COILS REPLACED ON THE ENGINE. ON JUNE 1 I TOOK IT IN BECAUSE THE ENGINE LIGHT WAS ON, NOW IT NEEDS CAMSHAFT AND OTHER STUFF DONE!

Look up ODI 11099279 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Fuel smell or leak mentions

1 mentions · 0.1% of complaints

Median mileage: 100,000 mi (1 usable records).

ODI 11032297 · 100,000 mi

I WAS DRIVING AND LOST A FULL TANK OF GAS WITHIN A HOUR, STOPPED AND NOTICE AND SMELLED GAS LEAKING FROM BOTTOM OF ENGINE. TOOK IT TO THE NEAREST DEALERSHIP AND WAS TOLD I HAD A BAD FUEL RAIL.

Look up ODI 11032297 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b