Auto Recall Watch
U.S. public vehicle records

2016 Chrysler TOWN AND COUNTRY problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

526 owner complaints analyzed

5 distinct recall campaigns

70,000 mi median reported failure mileage

Scope: 2016 model year. Data updated: . 299 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 185 of 526 complaints (35.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting16130.6%
Engine operation458.6%
Electrical and battery issues203.8%
Steering behavior173.2%
Braking behavior132.5%
Fuel system concerns61.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
185
Unknown Or Other
110
Electrical System
107
Engine
69
Structure:Body
66
Seats
22
Air Bags
16
Vehicle Speed Control
14
Component breakdown data
CategoryCount
Power Train185
Unknown Or Other110
Electrical System107
Engine69
Structure:Body66
Seats22
Air Bags16
Vehicle Speed Control14

Power Train: 185; Unknown Or Other: 110; Electrical System: 107; Engine: 69; Structure:Body: 66; Seats: 22; Air Bags: 16; Vehicle Speed Control: 14

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
22
25,000 to 49,999
40
50,000 to 74,999
110
75,000 to 99,999
75
100,000 to 149,999
42
150,000 and above
10
Reported problems by failure mileage data
CategoryCount
Under 25,00022
25,000 to 49,99940
50,000 to 74,999110
75,000 to 99,99975
100,000 to 149,99942
150,000 and above10

Under 25,000: 22; 25,000 to 49,999: 40; 50,000 to 74,999: 110; 75,000 to 99,999: 75; 100,000 to 149,999: 42; 150,000 and above: 10

50,000 to 74,999 miles has the most reports with usable mileage (110). 227 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
12
2017
12
2018
27
2019
93
2020
113
2021
84
2022
56
2023
43
2024
38
2025
34
2026
14
Complaints over time data
CategoryCount
201612
201712
201827
201993
2020113
202184
202256
202343
202438
202534
202614

2016: 12; 2017: 12; 2018: 27; 2019: 93; 2020: 113; 2021: 84; 2022: 56; 2023: 43; 2024: 38; 2025: 34; 2026: 14

Pattern summary

Power Train leads the component reports. Transmission and shifting appears in 161 complaint narratives. Engine operation appears in 45 complaint narratives. Electrical and battery issues appears in 20 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10933787 · 2016-12-07 (December 7, 2016)

VEHICLE HAS HAD REPEATED ISSUES WITH ACCELERATION AND SHIFTING GEARS SINCE PURCHASE. VEHICLE WILL NOT ACCELERATE OVER 40 MPH WHILE DRIVING AND RPMS REDLINE. IT HAS BEEN IN FOR REPAIR FOR OVER 40 DAYS SINCE MARCH 2016 AND IS CURRENTLY AT DEALERSHIP. MOST RECENTLY THE VEHICLE LOST ALL POWER, INCLUDING ABILITY TO STEER AND BRAKE PROPERLY, AFTER BEING IN REVERSE BACKING OUT OF MY DRIVEWAY. DURING THE LAST TWO INCIDENTS, NO WARNING LIGHTS HAVE ILLUMINATED, NOR HAVE THERE BEEN ANY FAULT CODES FOUND IN THE VEHICLE'S SYSTEM. THE VAN IS EXTREMELY UN…

Owner-reported narrative. 13,000 miles reported. Look up ODI 10933787 at NHTSA ↗

Owner report 10946550 · 2017-01-19 (January 19, 2017)

"TAKATA RECALL"... I BOUGHT 2016 CHRYSLER TOWN & COUNTRY TOURING COUPLE OF MONTHS BACK & IT'S HAVE 27,500 MILES ON IT. SINCE I START DRIVING THIS CAR IT'S HAVING AN ISSUE WITH SHIFTING THE GEARS. THE RPM GOES UP TO 4000 TO 5000 RPM & THEN IT'S START SHIFTING THE GEARS ALSO WHEN I DRIVE THE CAR ON HIGHWAY AND PUT CAR ON CRUISE CONTROL THE RPM STAYS NEAR BY 3000 TO 4000RPM. WHEN I PRESS THE ACCELERATOR IT'S NEVER TAKE QUICK PICK IT'S ALWAYS TAKE LONG TIME FOR PICK THE SPEED AND THE ENGINE OR TRANSMISSION MAKE SOME HEAVY NOISE. I TOOK THE CAR AT …

Owner-reported narrative. 27,500 miles reported. Look up ODI 10946550 at NHTSA ↗

Owner report 10906168 · 2016-09-13 (September 13, 2016)

PER THE RECALL, THE TRANSAXLE OIL PUMP MAY EXPERIENCE A LOSS OF PRESSURE WHILE DRIVING AND WILL RESULT IN A LOSS OF POWER AND COULD CAUSE A CRASH WITHOUT WARNING. I HAVE BEEN TRYING TO GET IN TOUCH WITH THE DEALERSHIP I BOUGHT THE VAN FROM NEW(L&M MOTORS IN ATHENS, TN), AND FOR ABOUT 4 WEEKS THEY KEEP TELLING ME TO CALL BACK NEXT WEEK. I HAVE A FAMILY WITH TWO YOUNG BOYS. I BOUGHT THE VAN TO MAKE SURE THEY WERE SAFE, AND I DON'T FEEL SAFE WITH THEM RIDING IN IT. I DON'T HAVE ANOTHER VEHICLE TO PARK THIS ONE. I DON'T UNDERSTAND WHY THEY DON…

Owner-reported narrative. 10,000 miles reported. Look up ODI 10906168 at NHTSA ↗

Owner report 10944748 · 2017-01-11 (January 11, 2017)

CPSC: THE CHECK ENGINE LIGHT WAS BLINKING AND THE VAN KEPT STALLING. THEN THERE WAS THE PROBLEM WITH THE SLIDING DOOR FLEW OPEN WHILE DRIVING. *BF THE DEALER FOUND THE RIGHT SIDE SLIDING DOOR HANDLE BUTTON WAS STICKING. THEY REPLACED THE HANDLE AND RE-INSTALLED A TOP HINGE. THE CONSUMER HAD TO RETURN TO THE DEALER FOR A SECOND TIME, BECAUSE THE RIGHT SLIDING DOOR WAS MAKING A NOISE AND IT STILL WAS NOT LATCHING PROPERLY. AGAIN, THE DEALER ADJUSTED THE TOP DOOR ROLLER, CLEARED AND LUBED THE TRACKS. THE NEXT DAY, THERE WAS STILL A NOISE IN THE…

Owner-reported narrative. Look up ODI 10944748 at NHTSA ↗

Owner report 11060935 · 2018-01-06 (January 6, 2018)

MY WIFE WAS PARKED AT A GAS STATION 5 MILES FROM OUR HOME AND ALL OUTLETS AND LIGHTS BEGAN BILLOWING SMOKE INTO THE CABIN. THE FIRE DEPARTMENT WAS CALLED AND THEY DISCONNECTED THE BATTERY. IT HAS 30000 MILES DRIVEN. SHE HAD TO EVACUATE THE CHILDREN, AND IT WAS TOWED TO A CHRYSLER DEALER (MILLER IN LEBANON, NH) WE ARE WAITING FOR A DIAGNOSIS. *TT*DT*TP *CN

Owner-reported narrative. 30,000 miles reported. Look up ODI 11060935 at NHTSA ↗

Owner report 11084709 · 2018-04-12 (April 12, 2018)

WHILE DRIVING DOWN A RURAL ROAD AT APPROXIMATELY 55MPH THE ENGINE SUDDENLY SHUT OFF. THE GAS TANK WAS ONLY 3 MILES FROM FULL AFTER JUST HAVING FILLED THE TANK, AND NO ELECTRICAL LIGHTS OR SENSORS INDICATED ANY ISSUES. I WAS ABLE TO STOP IN THE MIDDLE OF THE ROAD AS THERE WAS NO TRAFFIC AND RESTART THE VEHICLE WITHOUT INCIDENT, WHICH WAS ADVANTAGEOUS AS I HAD MY THREE YOUNG CHILDREN IN THE VEHICLE AND COULD HAVE BEEN DANGEROUS OTHERWISE. THIS HAPPENED ONLY ONE TIME, AND HAS NOT HAPPENED AGAIN. I DID NOT TAKE IT TO A DEALERSHIP OR REPAIR SHOP, O…

Owner-reported narrative. Look up ODI 11084709 at NHTSA ↗

Owner report 10905696 · 2016-09-12 (September 12, 2016)

OPERATING VEHICLE AT 65MPH ON I-81 ENGINE SUDDENLY SHUT OFF. VEHICLE WAS IN AUXILIARY MODE. DIGITAL DRIVER DISPLAY WENT BLANK SHOWED ONLY DIRECTION AND TEMPERATURE. POWER STEERING GONE. I CHANGED TO RIGHT LANE, PULLED ONTO SHOULDER AND PLACED CAR IN PARK. I SUCCESSFULLY RESTARTED THE ENGINE. RENTAL VEHICLE ONLY ITEMS ON KEYCHAIN WERE 2 VEHICLE FOBS. DID NOT HIT KEY WITH KNEE. TANK WAS 7/8 FULL OF GAS. ON FAIRLY LEVEL STRETCH OF ROADWAY. NO ENGINE WARNING LIGHTS DISPLAYED. NO OIL OR TEMPERATURE WARNINGS. I HAD DRIVEN FROM LITTLE ROCK, AR TO NOR…

Owner-reported narrative. 24,500 miles reported. Look up ODI 10905696 at NHTSA ↗

Owner report 11010066 · 2017-07-22 (July 22, 2017)

TOTAL LOSS OF POWER STEERING WHEN THE CAR HAS BEEN DRIVEN THROUGH STANDING RAINWATER AS HAPPENS DURING RAINFALL

Owner-reported narrative. 160,000 miles reported. Look up ODI 11010066 at NHTSA ↗

Owner report 11047478 · 2017-11-20 (November 20, 2017)

ON AUGUST 15, 2017, WHILE DRIVING UP A HIGHWAY INCLINE, THE VEHICLE LOST POWER, POWER STEERING AND POWER BRAKES. I WAS APPROACHING A STOP LIGHT ABOUT AN EIGTH MILE AWAY SO I ALLOWED THE VEHICLE TO COAST, FORCEABLY STEERING IT THROUGH A SLIGHT CURVE AND THEN BRAKING. WHEN I STOPPED, I PUT THE GEAR SELECTOR INTO PARK AND THEN RESTARTED THE VEHICLE. I CALLED MY LOCAL CHRYSLER DEALER THE NEXT MORNING. THEY STATED THAT BECAUSE THERE WAS NO "CHECK ENGINE" LIGHT AND UNLESS IT HAPPENED AGAIN WHILE THEY WERE DRIVING IT THEY WOULD BE UNABLE TO KNOW …

Owner-reported narrative. 15,000 miles reported. Look up ODI 11047478 at NHTSA ↗

Owner report 10910088 · 2016-09-27 (September 27, 2016)

GAS TANK LEAKING DUE TO RUST

Owner-reported narrative. Look up ODI 10910088 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

526 unique complaints in this selection. Analysis snapshot: 2026-10-01.

56.8%Usable mileage299 / 526 records
100.0%Valid incident date526 / 526 records
100.0%Valid filing date526 / 526 records
100.0%Ordered incident and filing dates526 / 526 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200420052006200720082009201020112012201320142015201620172018
Electrical System
2213.2%
ODI 10072568

CHRYSLER HAS DISCONTINUED BACKLIGHTING OF DOOR LIGHT SWITCHES,POWER DOOR SWITCH,POWER MIRROR SWITCH,HEADLAMP SWITCH,AND LOW LINE WINDOW SWITCHES. DURING NIGHT TIME DRIVING, IT'S VERY HARD TO LOCATE THESE SWITCHES WITHOUT DISTRACTING YOUR DRIVING ABILITY. TOOK THE VAN INTO DEALER TO HAVE THE LIGHTS RE-ACTIVATED (THEY ARE THERE), BUT SERVICE DEPARTMENT COULDN'T ENABLE THEM. (CHRYSLER HAS A BULLETIN ON THIS, #08-018-02.*AK

Look up ODI 10072568 at NHTSA ↗

14617.0%
ODI 10120375

2005 CHRYSLER TOWN AND COUNTRY EXPERIENCING PROBLEMS WITH AIRBAG SYSTEM, ELECTRONIC SYSTEMS, THE MAIN COMPUTER, AND THE DASH BOARD GAUGES.***NO ANSWER REQUIRED***. *MR THE AIR BAG MALFUNCTION OCCURRED ON THE SAME DAY THE CONSUMER PURCHASED THE VEHICLE. *JB

Look up ODI 10120375 at NHTSA ↗

6815.8%
ODI 10218997 · 28,367 mi

1) LOW TIRE PRESSURE LIGHT ILLUMINATED. FILLED TIRES, WHICH WERE WITHIN 1-2 PSI OF RECOMMENDATION, TO FULL PSI. LIGHT REMAINED ON. FILLED TIRES AGAIN. LIGHT WENT OFF. ONE WEEK LATER, SAME OCCURRENCE. TOOK TO DEALER, TIRES WERE FILLED AGAIN. LIGHT IS OFF. 2) ONE WEEK AFTER 23 POINT INSPECTION, AND FOR TWO WEEKS BRAKE AND AIR BAG LIGHTS FLICKERED MOMENTARILY WHEN TURNING THE CAR ON AND WHEN TURNING THE STEERING WHEEL, WHICH WAS ACCOMPANIED BY A CESSATION OF RADIO/CD TRANSMISSION/SOUND. WITHIN THE LAST FOUR DAYS, ALL WARNING LIGHTS FLICKER I…

Look up ODI 10218997 at NHTSA ↗

4118.7%
ODI 10223051 · 150 mi

CAR WAS IN OUR DRIVEWAY, NOT RUNNING. HORN, LIGHTS, WIPERS - EVERYTHING STARTED GOING AT ONCE, SMOKE WAS COMING FROM UNDER THE HOOD AND THE CAR WAS TRYING TO START. WE COULDN'T TURN ANYTHING OFF. CALLED 911, FIRE DEPT. UNHOOKED THE BATTERY AND TOOK OUT THE ELECTRICAL BOX. HAD THE CAR TOWED BACK TO THE DEALER. *TR

Look up ODI 10223051 at NHTSA ↗

1,21862.8%
ODI 10230373 · 11,000 mi

WE HAVE HAD NOTHING BUT PROBLEMS SINCE WE BOUGHT THIS VEHICLE IN SEPTEMBER 2007. FIRST, THE DOORS REOPEN BY THEMSELVES - THAT TOOK 8 TRIPS TO THE SERVICE DEPARTMENT BEFORE IT WAS FINALLY FIXED IN MAY 2008. ANOTHER ISSUE THAT HAS NOT BEEN RESOLVED IS THAT THE STARTER STICKS WHEN YOU START THE VEHICLE. THIS IS AN OCCASIONAL PROBLEM AND DIFFICULT FOR THE SERVICE DEPARTMENT TO DUPLICATE. YESTERDAY, JUNE 8, THE VAN COMPLETELY LOST POWER WHILE I WAS DRIVING. I LOST ALL POWER STEERING, BRAKES, LIGHTS - EVERYTHING! I HAVE TAKEN IT TO THE DEALER AND THE…

Look up ODI 10230373 at NHTSA ↗

44863.4%
ODI 10280830 · 94 mi

BOUGHT THIS VEHICLE ON FRIDAY, 8/14/2009---ALL ELECTRICAL EQUIP. STOPPED WORKING ON THE WAY HOME FROM THE DEALERSHIP---NO GAUGES, NO POWER WINDOWS OR DOORS, NO TURN SIGNALS, NO BRAKE LIGHTS, NO A/C, NO RADIO---THE ONLY THING WORKING WERE THE WINDSHIELD WIPERS WHICH CAME ON BY THEMSELVES AND I COULD NOT SHUT THEM OFF---ALL THE WARNING LIGHTS ON THE DASH LIT UP---MADE IT HOME AND CALLED THE DEALERSHIP AND SET UP APPT. FOR MONDAY MORNING---VAN HAS LESS THAN 100 MILES ON IT AND ALREADY IN FOR SERVICE---CALLED DEALERSHIP MONDAY AFTERNOON, THEY CAN'T…

Look up ODI 10280830 at NHTSA ↗

96061.7%
ODI 10321532 · 400 mi

2010 TOWN & COUNTRY BEING DRIVEN BY MY WIFE HOME FROM CHURCH WITH MY CHILDREN IN CAR. DRIVING APPROXIMATELY 25MPH AND THE CAR SIMPLY SHUT DOWN...ENGINE AND ALL ELECTRIC CEASED TO FUNCTION. NO ACCIDENT OCCURRED AS MY WIFE WAS ABLE TO STOP THE CAR. ONCE STOPPED AND PUT IN PARK THE CAR STARTED BACK UP AND RAN NORMALLY. THIS CAR IS BRAND NEW, 18 DAYS IN OUR POSSESSION. DEALER INSPECTED CAR AND COULD NOT REPLICATE OR FIND ANYTHING WRONG WITH THE CAR. ON MARCH 14TH, THE INCIDENT WHICH OCCURRED ABOVE HAPPENED AGAIN. CAR BROUGHT TO DEALER FOR A SECOND…

Look up ODI 10321532 at NHTSA ↗

51967.1%
ODI 10408709

MY WIFE AND I BOUGHT THE VAN AT A REAL GOOD PRICE OR SO WE THOUGHT ... SHE WOKE UP THIS MORNING TO GOTO WORK AFTER TAKING OUR SON TO DAYCARE... SHE STOPPED AT A CONVENIENT STORE AFTER DROPPING HIM OFF AND TURNED THE VAN OFF. WHEN SHE CAME BACK OUT AND TRIED TO CRANK IT , THE VAN DID NOTHING... THE INTERIOR LIGHTS WERE ON AND SO WAS THE RADIO.. THOUGHT IT WAS THE BATTERY BUT COME TO FIND OUT THE DEALERSHIP THAT WE BOUGHT IT FROM SAID IT WAS THE POWER MODULE AND THAT IT WAS AROUND FIVE TO EIGHT HUNDRED DOLLARS TO FIX.. WE HAVE ONLY HAD THE VAN FO…

Look up ODI 10408709 at NHTSA ↗

39362.0%
ODI 10499593 · 5,000 mi

MY HUSBAND AND I PURCHASED A 2012 CHRYSLER TOWN & COUNTRY TOURING VAN ON 8/4/2012 AT YOUR DEALERSHIP. VIN [XXX]. THIS IS OUR 6TH OR 7TH CHRYSLER/DODGE VAN. ON FEBRUARY 7, 2013 AS I WAS APPROACHING THE CVS DRUG STORE SIDE PARKING LOT IN PLYMOUTH WITH MY RIGHT FOOT ON THE BRAKE THE VAN SUDDENLY ACCELERATED AND WENT OVER THE SIDEWALK AND CONTACTED THE BUILDING. THE RESULT WAS SUBSTANTIAL DAMAGE TO THE FRONT END OF THE CAR, $5734.90 AND SOME CRACKED RIBS, BRUISED BREAST BONE AND WHIP LASH LIKE INJURY TO MY NECK. I WAS TAKEN TO THE EMERGENCY RO…

Look up ODI 10499593 at NHTSA ↗

39057.3%
ODI 10502818 · 2,000 mi

HVAC IS THREE ZONE AUTOMATIC CONTROL INTERMITTENTLY ALL VENTS ON DRIVER'S SIDE ONLY STARTS BLOWING IN COLD OUTSIDE AIR FIRST NOTICED WHEN DRIVING ON PENNSYLVANIA TURNPIKE IN 0 DEGREE WEATHER LEGS NUMB WITH BURNING, STINGING CHILL GLASS FOGS AND DOESN'T CLEAR WITH COLD OUTSIDE AIR BLOWING TOOK TO DEALER 4 TIMES FOR REPAIR AND WAS TOLD THEY COULD NOT FIX AND IT WAS CHRYSLER'S PROBLEM CHRYSLER'S FIELD REPRESENTATIVE TOLD ME CHRYSLER WAS AWARE OF PROBLEM AND IS WORKING ON IT BUT THERE IS CURRENTLY NO FIX (3/14/2013) HE IS REFERRING ME TO CHRY…

Look up ODI 10502818 at NHTSA ↗

21433.6%
ODI 10576289 · 2,000 mi

I RENTED A TOWN AND COUNTRY FROM ENTERPRISE. DROVE 2,000 MILES FROM PA TO FL. ON THE WAY BACK WHILE DRIVING ON THE HIGHWAY THE IGNITION GOT DISCONNECTED BRIEFLY AND CAME BACK AFTER 1-2 SECONDS. AT THAT TIME I DIDN'T REALIZE HOW DANGEROUS IT COULD BE (WE HAD NO ACCIDENT NOR INJURY AT ALL) BUT NOW I SEE THAT THIS COULD BE LINKED TO THE GM IGNITION RECALL (DOES THIS VEHICLE HAVE THE SAME IGNITION SUPPLIER AS GM?). PLEASE INVESTIGATE THE CASE AS THIS MAY INDICATE THAT THE IGNITION RECALL SHOULD ALSO INCLUDE SOME CHRYSLER VEHICLES AS WELL. *TR

Look up ODI 10576289 at NHTSA ↗

6115.9%
ODI 10661098 · 1,270 mi

ON NOVEMBER 25 AT 4:30PM, I WAS DRIVING ON ROUTE 80 GOING WESTBOUND APPROACHING EXITS 27 A AND B IN NORTHERN NEW JERSEY. I WAS PLANNING TO USE EXIT 26 AND GENTLY ACCELERATED MY TOWN AND COUNTRY VAN IN ORDER TO PASS A VEHICLE TO MY RIGHT AND TRANSITION TO THE RIGHT LANE IN ORDER TO EXIT. AFTER PASSING THE VEHICLE, I REMOVED MY FOOT FROM THE GAS PEDAL AND MY CAR UNEXPECTEDLY CONTINUED TO ACCELERATE. I IMMEDIATELY APPLIED THE BRAKE SOMEWHAT FORCEFULLY IN ORDER TO STOP THE ACCELERATION. UPON REMOVING MY FOOT FROM THE BRAKE, THE CAR AGAIN ACCELE…

Look up ODI 10661098 at NHTSA ↗

10720.3%
ODI 10933787 · 13,000 mi

VEHICLE HAS HAD REPEATED ISSUES WITH ACCELERATION AND SHIFTING GEARS SINCE PURCHASE. VEHICLE WILL NOT ACCELERATE OVER 40 MPH WHILE DRIVING AND RPMS REDLINE. IT HAS BEEN IN FOR REPAIR FOR OVER 40 DAYS SINCE MARCH 2016 AND IS CURRENTLY AT DEALERSHIP. MOST RECENTLY THE VEHICLE LOST ALL POWER, INCLUDING ABILITY TO STEER AND BRAKE PROPERLY, AFTER BEING IN REVERSE BACKING OUT OF MY DRIVEWAY. DURING THE LAST TWO INCIDENTS, NO WARNING LIGHTS HAVE ILLUMINATED, NOR HAVE THERE BEEN ANY FAULT CODES FOUND IN THE VEHICLE'S SYSTEM. THE VAN IS EXTREMELY UN…

Look up ODI 10933787 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Air Bags
137.8%
ODI 10094229

WHILE DRIVING AT ANY SPEED, THE CONSUMER ADJUSTED THE SEAT AND THE SRS LIGHT APPEARED ON THE DASHBOARD. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB

Look up ODI 10094229 at NHTSA ↗

8910.4%
ODI 10075293 · 800 mi

PURCHASED 2005 CHRYSLER TOWN AND COUNTRY MINI VAN..WITH LESS THEN 800 MILES AIRBAG LITE KEPT COMING ON OFF AND ON.SOMETIME STAYING ON FOR LONG PERIODS OF TIME..TOOK TO DEALER AND DEALER STATED A CLOCK SPRING IN STEERING WHEEL WAS BAD,THEY SAID PARTS WERE ON ORDER AND VAN WAS OK TO DRIVE,, I SAID WILL AIRBAGS WORK IF I AM IN AN ACCIDENT,, DEALER SAID PROB NOT,,AFTER A LITTLE ARGUING I GOT A LOANER CAR, VEHICLE IS STILL AT THE DEALER. *AK

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5011.6%
ODI 10199839 · 18,000 mi

TL*THE CONTACT OWNS A 2006 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 15 MPH, ANOTHER VEHICLE DRIVING 40 MPH CRASHED HEAD ON WITH THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. SMOKE ROSE FROM THE ENGINE AND ALL FIVE PASSENGERS WERE INJURED. THE FRONT SEAT PASSENGER SUFFERED BRUISES TO HER LEGS, CHEST, AND WAIST ALONG WITH A SPRAINED LEFT ANKLE. THE DRIVER SUSTAINED NECK AND KNEE INJURIES. THE THREE PASSENGERS SEATED IN THE REAR SUSTAINED BRUISES TO THEIR CHESTS FROM THE SEAT BELTS. THE VEHICLE WAS DESTROYED. THE MECHANIC STATED TH…

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146.4%
ODI 10343649 · 53,091 mi

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT STARTED THE IGNITION, THE AIR BAG WARNING LIGHT INDICATOR ILLUMINATED. THE WARNING LIGHT REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED WHENEVER STARTING THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS WAITING UPON A RESPONSE FROM THE AUTHORIZED DEALER REGARDING THE CAUSE OF FAILURE AT THE TIME OF THE COMPLAINT FILING. THE FAILURE MILEAGE WAS 53,091.

Look up ODI 10343649 at NHTSA ↗

37019.1%
ODI 10344287 · 77,000 mi

WHILE DRIVING DOWN THE STREET THE AIRBAG ON MY 2008 CHRYSLER TOWN AND COUNTRY MINIVAN DEPLOYED. THERE WERE THREE OCCUPANTS IN THE VEHICLE. MY ARM WAS BRUISED AND CUT DURING THE ACCIDENT. MY DAUGHTER HAD HER HEAD SHOVED THROUGH THE PASSENGER SIDE WINDOW BY HER AIRBAG. MY GRANDSON WAS COUGHING AND CHOKING ON THE POWDER FROM THE AIRBAG. UNABLE TO SEE, I MANAGED TO SLOW THE VEHICLE TO A STOP WITHOUT CAUSING ANY FURTHER DAMAGE TO MY VEHICLE OR ANY OTHERS. THE POLICE AND INSURANCE ADJUSTERS LOOKED AT THE VEHICLE AND COULD FIND NO PHYSICAL REASON…

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18726.4%
ODI 10373469 · 9,000 mi

HORN ASSEMBLY CAME COMPLETELY LOOSE FROM THE STEERING WHEEL. NO ACCIDENT. I ASSUME THE DRIVER'S AIR BAG IS CONTAINED WITHIN THIS COMPONENT. DEALERSHIP SAID CAUSE WAS FAULTY PART OR MONDAY ASSEMBLED VEHICLE. *TR

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26817.2%
ODI 10414288 · 28,000 mi

ON JULY 5TH, 2011 THE ABOVE MENTIONED CHRYSLER VAN LEFT THE HIGHWAY AT A SPEED OF APPROXIMATELY 65 MILES AN HOUR AND ENTERED A DRAINAGE BASIN. THE VEHICLE CAME TO AN ABRUPT STOP WHEN THE FRONT OF THE VEHICLE CAME INTO CONTACT WITH AN EARTH "BERM" THAT ACTED AS A WALL FOR THE DRAINAGE BASIN. THE ENTIRE FRONT OF THE VEHICLE WAS DAMAGED TO A POINT THAT IT WAS CONSIDERED TO BE A TOTAL LOSS BY THE INSURANCE COMPANY. THE RADIATOR WAS PUSHED BACK INTO THE ENGINE COMPARTMENT AND THE FRONT BUMPER WAS PULLED COMPLETELY UNDER THE VEHICLE. TWO TIRES WERE F…

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243.1%
ODI 10464668 · 13,000 mi

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED AT 45 MPH AND PUSHED INTO A PRECEDING VEHICLE. THE AIR BAG LIGHT INDICATED THAT THE AIR BAGS DEPLOYED, BUT THEY DID NOT. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BUT THE VEHICLE WAS NOT INSPECTED FOR THE AIR BAG FAILURE. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SEAT BELT FAILED DURING THE CRASH, ALLOWING THE CHILD SEAT THAT WAS BEING RESTRAINED TO DETACH FROM THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE CUR…

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182.8%
ODI 10499586 · 9,279 mi

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE FAILURE WAS COULD NOT BE DIAGNOSED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR THE SAME FAILURE BUT THE DEALER COULD NEVER DETERMINE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 9,279. UPDATED 5/17/13 *CN THE CONSUMER STATED THE VEHICLE WAS TAKEN TO 3 D…

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507.3%
ODI 10534671 · 10,000 mi

RENTED A MINIVAN FROM AVIS AT SLC AIRPORT LATE JULY 2013. ON THE HIGHWAY IMMEDIATELY AFTER LEAVING THE AIRPORT MY KNEE BUMPED THE MASS OF KEYRING OBJECTS AND TURNED THE ENGINE OFF AS I WAS JUST GETTING UP TO 60MPH. I NOTICED THE VEHICLE SLOWING DOWN AND DETERMINED I HAD ACCIDENTALLY SHUT IT DOWN. IT WOULD NOT START. I SHIFTED TO NEUTRAL AND RESTARTED THE ENGINE, SHIFTED BACK TO DRIVE. ONLY ONE OF THE 5 PASSENGERS EVEN NOTICED THE SLOWDOWN. UNDER DIFFERENT CIRCUMSTANCES THIS COULD HAVE RESULTED IN AN ACCIDENT. IF IT IS THE PRACTICE OF RENTAL …

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7611.9%
ODI 10614877 · 2,995 mi

SUBJECT VEHICLE (2014 CHRYSLER TOWN AND COUNTRY VAN, VEHICLE 2) WAS INVOLVED IN COLLISION ACCIDENT WITH 2005 FORD MUSTANG (VEHICLE 1). VEHICLE 1 PULLED OUT FROM A STOP SIGN TO TURN LEFT ONTO 4 LANE THOROUGHFARE WITH A LARGE TRUCK TURNING RIGHT ONTO STREET WHERE VEHICLE 1 WAS STOPPED. VEHICLE 1 DRIVER'S VIEW OF TRAFFIC WAS HINDERED BY TURNING TRUCK. VEHICLE 2 WAS IN THE INSIDE LANE PASSING THE TRUCK. VEHICLE 2'S RIGHT FRONT CORNER COLLIDED WITH LEFT FRONT CORNER OF VEHICLE 1 AT FULL VEHICLE SPEED SINCE DRIVER OF VEHICLE 1 DID NOT SEE VEHICLE 2 P…

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3910.2%
ODI 10785921

AIR BAGS WENT OFF DURING A ACCIDENT AND WE RECEIVED CUTS ON MY LEGS AND ALSO MY WIFE'S LEGS

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163.0%
ODI 11045119

TAKATA RECALL I TYPED MY VALID VIN NUMBER JUST AS DIRECTED ON THIS SITE TO SEE IF IT WAS SUBJECT TO RECALL. HOWEVER, I GOT A MESSAGE THAT THE VIN NUMBER WAS NOT VALID. IT IS VALID!!! I ALSO TRIED CHECKING MY VIN NUMBER ON AIRBAGRECALL.COM, BUT IT WASN'T FOUND THERE EITHER. I CAREFULLY COPIED MY VIN DIRECTLY FROM MY STATE OF INDIANA TITLE AND ENTERED IT SEVERAL TIMES ON EACH SITE TO NO AVAIL.

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0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Engine
95.4%
ODI 10473016 · 69,889 mi

ABOUT 3 MIN AFTER FILLING UP VEHICLE STALLED AFTER PULLING OUT OF STATION. POWER STEERING FAILED AND COULD NOT MOVE OUT OF LANE. TOOK A COUPLE OF TRIES TO RESTART AND MOVE TO SAFETY. SECOND TIME THIS PROBLEM HAS HAPPENED. THIS WILL CAUSE AN ACCIDENT!!! *TR

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414.8%
ODI 10451087 · 62,000 mi

VEHICLE WAS TRAVELING AT FREEWAY SPEED WHEN ENGINE SPUTTERED, ALL WARNING LIGHTS LIT UP ON THE DASH AND THE VEHICLE IMMEDIATELY LOST ALL POWER/FUNCTION. *TR *JS

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163.7%
ODI 10608545 · 55,000 mi

DRIVING ON ROAD AT 50 MPH. THE ENGINE JUST JUST OFF. DROVE OFF THE ROAD INTO WOODS LUCKILY NO ACCIDENT. THE CAR THEN STARTED BACK UP RIGHT AWAY. I HAD TO REVERSE INTO ON COMING TRAFFIC. I HAD 3 YOUNG KIDS IN CAR AT THE TIME AS WELL. PUT ME IN A SCARY SITUATION. HAD WORK DONE ON IGNITION SYSTEM, TUNE UP, BELT CHANGES AND A FEW VALVE SENSORS REPLACED. HAD THIS ISSUE OCCUR BEFORE WITH MY WIFE. *JS

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2712.3%
ODI 10587212 · 70,000 mi

AFTER FILLING UP THE FUEL TANK AND DRIVING MAYBE ONE BLOCK THE ENGINE STALLED. THIS HAPPENS NOW AFTER EVERY FILLUP. IT IS EXACTLY THE SAME SYMPTOMS AS IN NHTSA ACTION NUMBER : PE13016 FOR OTHER CHRYSLER PRODUCTS OF THE PREVIOUS YEAR. A SEARCH IN GOOGLE CAME UP WITH MANY, MANY PEOPLE WITH MANY DIFFERENT CARS EXPERIENCING THE SAME THING. IF YOU PULL OUT OF THE GAS STATION DIRECTLY ONTO A HIGHWAY AND STALL WHILE TRYING TO MERGE INTO HIGH SPEED TRAFFIC, THE RESULTS COULD BE DISASTROUS (B'AH). *TR

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20410.5%
ODI 10461407 · 41,763 mi

REOCCURING EXCESSIVE OIL CONSUMPTION. HAD 4 OIL CONSUMPTIONS TEST DONE. TEST ON 6/8/12 FAILED. BURNED 3 QUARTS OF OIL IN 2589 MILES. FILED LEMON LAW IN FEB 2012 FOR EXCESSIVE OIL CONSUMPTION AND OTHER ISSUES THAT HAVE BEEN REPAIRED MORE THAN 3X. CHRYSLER HAS DENIED THE LAWSUIT. SEEKING FURTHER ACTIONS AGAINST CHRYSLER AT THIS TIME. VAN IS CURRENTLY AT DEALERSHIP UNDERGOING OIL COMPRESSION AND LEAK DOWN TEST AS ADVISED BY CHRYSLER. DEALERSHIP IS NOT RETURNING PHONE CALLS AND WILL NOT TELL ME RESULTS OF TEST. DEALERSHIP STATES THEY ARE WAITING FO…

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9613.6%
ODI 10462789 · 15,000 mi

AFTER SUSTAINED HIGHWAY SPEEDS, OUR VAN STALLED UPON EXITING THE HIGHWAY AND COMING TO A COMPLETE STOP AT THE FIRST TRAFFIC LIGHT. THE STEERING WHEEL AND BRAKE PEDAL WOULD SHAKE VERY HARD IMMEDIATELY PRIOR TO STALLING. THE TACHOMETER WOULD ALSO DIP BELOW 750 RPM IMMEDIATELY BEFORE ENGINE STALLING. THIS SAME THING HAPPENED AT LEAST 10 TIMES BEFORE WE FINALLY TOOK IT BACK TO THE DEALERSHIP. THEY COULD NOT FIND ANYTHING WRONG WITH THE VAN AND SAID THAT THEY SIMPLY UPDATED THE ENGINE COMPUTER SOFTWARE. THE PROBLEM CONTINUED AND BECAME QUITE PR…

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30219.4%
ODI 10464131 · 50,000 mi

ON 3 OCCASIONS, WHEN I TURN OFF THE IGNITION AND REMOVE THE KEY FROM MY 2010 CHRYSLER TOWN AND COUNTRY, THE CAR CONTINUES TO RUN AS IF THE KEY WAS STILL IN THE CAR. IT TAKES OVER AN HOUR OF FIDDLING WITH REINSERTING THE KEY TO GET IT TO ACTUALLY TURN OFF. THIS IS DANGEROUS BECAUSE I CANNOT PARK AND LEAVE MY CAR WHILE IT IS STILL RUNNING WITHOUT A KEY EVEN IN THE IGNITION. SOMEONE COULD GET INSIDE AND DRIVE AWAY WITHOUT NEEDING A KEY....NOT TO MENTION CARBON MONOXIDE POISONING IN A GARAGE. I HAVE BROUGHT THE CAR TO THE DEALER TWICE FOR THE…

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10713.8%
ODI 10479218 · 26,424 mi

I WAS CLEANING MY WINDSHIELD ON THE VAN WHEN THE ENGINE SUDDENLY STARTED (WITHIN THE CLOSED GARAGE). APPARENTLY THE AUTOMATIC-START FUNCTION WAS TRIGGERED WHEN THE KEY-FOB REMOTE IN MY PANTS POCKET WAS INADVERTENTLY ACTIVATED WHEN I LEANED AGAINST THE CAR. THIS IS VERY SCARY! IF I HAD BEEN LEANING AGAINST SOMETHING INSIDE THE HOUSE, WOULD MY CAR HAVE BEEN RUNNING ALL NIGHT IN A CLOSED GARAGE ATTACHED TO MY HOUSE?. I HAVE OFTEN ACCIDENTALLY TRIGGERED OTHER FUNCTIONS (SUCH AS DOOR OPENING, DOOR LOCK, ETC.) WHEN WORKING AROUND THE HOUSE, BUT AUTOM…

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10015.8%
ODI 10569161 · 24,900 mi

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE APPROACHING A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE PCM NEEDED TO BE RE FLASHED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,900 AND THE CURRENT MILEAGE WAS 25,072.

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10815.9%
ODI 10522382 · 25 mi

TOOK DELIVERY OF A BRAND NEW 2013 CHRYSLER TOWN AND COUNTRY TOURING VAN WITH 4 MILES ON IT ON THURSDAY, JUNE 20, 2013. DROVE IT HOME APPROXIMATELY 10 MILES. TOOK IT OUT FOR THE FIRST RIDE ON SATURDAY JUNE 22, 2013 AND WHILE DRIVING, ENGINE FAILED WITHOUT WARNING AND I LOST ALL POWER TO VEHICLE. STARTED IT BACK UP AND VEHICLE DID THIS AGAIN. CONTINUED TO START UP AND SHUT DOWN WITHOUT WARNING ABOUT FOUR TIMES. CALLED ROAD SIDE ASSISTANCE AND CAR WAS TOWED BACK TO DEALERSHIP. SERVICE DEPARTMENT CAN NOT DUPLICATE THE PROBLEM. CORPORATE OFFI…

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15123.7%
ODI 10577564 · 8,300 mi

WAS DRIVING ON HIGHWAY. MY KNEE TOUCHED THE KEY RING. VEHICLES ENGINE SHUT OFF. BRAKES LOST POWER. HAD A VERY DIFFICULT TIME STEERING AND GETTING VEHICLE STOPPED ON HIGHWAY. HAD TO GET IT IN PARK TO RESTART CAR. *TR

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6316.4%
ODI 10661098 · 1,270 mi

ON NOVEMBER 25 AT 4:30PM, I WAS DRIVING ON ROUTE 80 GOING WESTBOUND APPROACHING EXITS 27 A AND B IN NORTHERN NEW JERSEY. I WAS PLANNING TO USE EXIT 26 AND GENTLY ACCELERATED MY TOWN AND COUNTRY VAN IN ORDER TO PASS A VEHICLE TO MY RIGHT AND TRANSITION TO THE RIGHT LANE IN ORDER TO EXIT. AFTER PASSING THE VEHICLE, I REMOVED MY FOOT FROM THE GAS PEDAL AND MY CAR UNEXPECTEDLY CONTINUED TO ACCELERATE. I IMMEDIATELY APPLIED THE BRAKE SOMEWHAT FORCEFULLY IN ORDER TO STOP THE ACCELERATION. UPON REMOVING MY FOOT FROM THE BRAKE, THE CAR AGAIN ACCELE…

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6913.1%
ODI 10905696 · 24,500 mi

OPERATING VEHICLE AT 65MPH ON I-81 ENGINE SUDDENLY SHUT OFF. VEHICLE WAS IN AUXILIARY MODE. DIGITAL DRIVER DISPLAY WENT BLANK SHOWED ONLY DIRECTION AND TEMPERATURE. POWER STEERING GONE. I CHANGED TO RIGHT LANE, PULLED ONTO SHOULDER AND PLACED CAR IN PARK. I SUCCESSFULLY RESTARTED THE ENGINE. RENTAL VEHICLE ONLY ITEMS ON KEYCHAIN WERE 2 VEHICLE FOBS. DID NOT HIT KEY WITH KNEE. TANK WAS 7/8 FULL OF GAS. ON FAIRLY LEVEL STRETCH OF ROADWAY. NO ENGINE WARNING LIGHTS DISPLAYED. NO OIL OR TEMPERATURE WARNINGS. I HAD DRIVEN FROM LITTLE ROCK, AR TO NOR…

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0Unavailable

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0Unavailable

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Unknown Or Other
21.2%
ODI 10083735

MECHANICAL PROBLEMS INVOLVING 2004 CHRYSLER TOWN AND COUNTRY.*MR THE VEHICLES MALFUNCTION INDICATOR LAMP ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER AND RETURNED THE NEXT DAY. AFTER DRIVING THE VEHICLE 10 MILES THE LIGHT ILLUMINATED AGAIN. THE VEHICLE WAS RETURNED TO THE DEALER TWICE AFTER THE INITIAL VISIT FOR THE SAME PROBLEM. THE VEHICLE ALSO BEGAN TO MALFUNCTION IN OTHER WAYS. THE SPEEDOMETER WOULD INDICATOR THE INCORRECT SPEED. THE ENGINE MADE NOISE WHEN THE GEAR SHIFT WAS MOVED. THE ENGINE VIBRATED WHEN ACCELERA…

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101.2%
ODI 10130305 · 3,000 mi

DT: CONTACT PURCHASED A 2005 CHRYSLER TOWN AND COUNTRY MANUFACTURED BY DAIMLER/CHRYSLER CORPORATION. ON JULY 5, VEHICLE HAD A FLAT TIRE, AND HAD TO USE THE SPARE TIRE. WHEN THE SERVICE DEALER REPLACED THE TIRE AND PUT THE SPARE BACK INTO PLACE IT CAME OFF WHILE THE CONSUMER WAS DRIVING ON JULY 26, 2005. THE SPARE TIRE WAS LOCATED UNDERNEATH THE PASSENGER SIDE AND DRIVER SIDE SEAT. THE SERVICE MANAGER OF THE DEALERSHIP WAS MADE AWARE OF THIS CONCERN. CONSUMER HAS NOT CONTACTED THE MANUFACTURER. *AK *NM

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112.6%
ODI 10241016 · 9,300 mi

TL*THE CONTACT OWNS A 2006 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SEATS DO NOT HAVE THE LATCH MECHANISM. ALL OF THE SEATS HAVE SEAT BELTS WITH EMERGENCY LOCKING SYSTEMS. SHE WAS INFORMED BY AN INSPECTOR AT THE FIRE STATION THAT SHE SHOULD NOT PLACE A BOOSTER SEAT ANYWHERE IN THE VEHICLE. THE CURRENT MILEAGE WAS 9,500 AND FAILURE MILEAGE WAS 9,300. UPDATED 11/24/08 *CN THE CONSUMER STATED THE CHILD IS ONLY SAFE IN THE VEHICLE WHEN SITTING UPRIGHT. THERE WAS NOTHING TO PROTECT THE CHILD FROM LEANING FORWARD. UPDATED 11/26/0…

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83.7%
ODI 10218822

2007 TOWN & COUNTRY WITH 9,000 MILES DRIVING ON INTERSTATE 76 IN PHILADELPHIA EXITING AN OFF RAMP AT CONSHOHOCKEN. VAN BEGAN SHAKING THEN IT WAS A SOUND LIKE A POP VAN BECAME UNCONTROLLABLE, NOT ABLE TO STEER OR SHIFT ANY GEARS. DRIVER UNABLE TO TURN WHEEL CAUSING THE VAN TO GO INTO THE OFF RAMP. THERE IS LITTLE DAMAGE TO THE BODY OF THE VAN BUT DRIVER WAS TOLD BY A WORKER FOR THE PA DEPT OF TRANSPORTATION AS WELL AS AN AUTOBODY SHOP & TOW TRUCK DRIVER THAT THE ENGINE MOUNT HAD BROKE CAUSING THE LOSS OF CONTROL OF THE VAN. THE ENGINE MOUNT IS…

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904.6%
ODI 10233107

I WROTE A FEW WEEKS AGO ABOUT THE DOORS ON MY 2008 TOWN & COUNTRY THAT THE OPENED ON THERE OWN AND THEN WOULD NOT ALWAYS RESPOND TO THE REMOTE. CHRYSLER HAS UPDATED THE COMPUTER IN MY VAN. RECENTLY I HAD MORE PROBLEMS OF THE DOORS NOT RESPONDING SO THE VAN WENT BACK TO THE DEALERSHIP FOR THAT AND A NEW RADIO WITH WIRING FROM THE RADIO TO THE ANTENNA, HAD TO HAVE THE SEATS ON THE MIDDLE ROW REUPHOLSTERED AND BECAUSE OF HEAT COMING OUT FROM UNDER THE DASHBOARD. WHICH IS THE OTHER REASON I AM WRITING. THEY CAN NOT FIND THE PROBLEM AND IT IS NO…

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304.2%
ODI 10372949 · 44,600 mi

WE'VE BEEN HAVING CONTINUOUS PROBLEM WITH OUR TIRES, CONSTANTLY LOSING PRESSURE. WE THOUGHT IT WAS A TIRE ISSUE, HOWEVER EVERY TIME I HAD THE TIRES CHECK THEY COULD NOT FIND ANYTHING WRONG. AGAIN, WE WERE LOSING PRESSURE IN A TIRE, I WENT TO FILL THE TIRE AND THE ALUMINUM VALVE STEM BROKE IN TWO. FORTUNATELY, WE WERE NOT MOVING WHEN THE STEM CAME APART. WHEN I WENT TO A QUICK OIL CHANGE I WAS INFORMED THAT THEIR COMPANY POLICY IS NOT TO TOUCH THE ALUMINUM VALVE STEMS BECAUSE SO MANY HAD COME APART IN THEIR EMPLOYEES HANDS.

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966.2%
ODI 10395629 · 17,823 mi

PURCHASED A USED 2010 CHRYSLER TOWN & COUNTRY MARCH 19,2011..ON THE SECOND DAY MARCH 20, 2011 WITH 17823 MILES THE CAR SHUT OFF WHILE DRIVING. AT THAT TIME WASN'T SURE WHAT WAS HAPPENING. IT OCCURRED 2 MORE TIMES IN THE NEXT WEEK. STILL UNSURE WHAT WAS HAPPENING. THEN ON APRIL 5 IT OCCURRED AGAIN WHILE MAKING A RIGHT HAND TURN. WE THEN REALIZED IT WAS ACTUALLY SHUTTING OFF IN DRIVE. WHEN IT HAPPENS EVERYTHING SHUTS OFF (LOSING POWER STEERING ETC) MAKING IT VERY DIFFICULT TO PULL OVER AND RESTART VEHICLE. WE TOOK IT TO THE DEALER THE NEXT D…

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587.5%
ODI 10606590 · 66,000 mi

I WENT TO HAVE MY RECALL FIXED. IF THEY DID THE RECALL I WOULD NO LONGER BE ABLE TO USE REAR QUARTER VENT WINDOWS. I USE THEM ALL THE TIME. THIS IS NOT A FIX. THIS JUST COVERS YOUR BUTT. I WANT IT FIXED. *TR

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589.1%
ODI 10578714 · 3,393 mi

THE REAR DRIVER SLIDING DOOR OPENS AND SHUTS WITH LOUD CLICKING NOISE, TRIES TO SHUT ON PASSENGERS AS THEY ENTER, MY CHILD RIDES IN THE SEAT AND THE DOOR DIDNT SHUT ALL THE WAY AS I DROVE DOWN THE ROAD NOT REALIZING THIS UNTIL I STOPPED AND NOTICED DOOR WAS NOT SHUT ALL THE WAY, HAD SMALL GAP IN THE DOOR WAY, NO ALARMS OR ANYTHING WENT OFF TELLING ME THE DOOR WAS STILL OPEN, THIS PUT MY CHILDS LIFE IN DANGER, HAD THE VEHICLE TO DEALER SEVERAL TIMES WHERE IT WAS PURCHASED AND THEY CANT FIND WHERE PROBLEM IS COMING FROM.

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619.0%
ODI 10670408 · 13,000 mi

VEHICLE WAS PARKED IN DRIVEWAY, WAS IN "PARK" GEAR AND HAD BEEN RUNNING FOR APPROXIMATELY 20 MINUTES. VEHICLE WAS TURNED OFF AND KEYS WERE REMOVED FROM IGNITION WHEN VEHICLE SUDDENLY STARTED TO ROLL BACKWARDS. REPORTEDLY, VEHICLE WAS RESTARTED AND BRAKING WAS ATTEMPTED BUT VEHICLE WOULD NOT STOP. VEHICLE ROLLED INTO TREE/FENCE AND DAMAGED PASSENGER DOOR, THAT HAD BEEN LEFT OPEN IN THE HASTE OF THE INCIDENT, AND THE REAR BUMPER. DAMAGE ESTIMATES AT 4K.

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8914.0%
ODI 10605863 · 5,500 mi

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE WAS MAKING A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THE NOISE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,500.

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4211.0%
ODI 10871725 · 8,000 mi

NOISE COMING FROM ENGINE EVERY TIME I GO OVER 55 SPEED, ALSO NOISE FROM WINDSHIELD AS IF THERE IS AIR COMING INTO THE CAR. NOISE FROM SPEAKERS AS THE CAR SPEEDS

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11020.9%
ODI 10946550 · 27,500 mi

"TAKATA RECALL"... I BOUGHT 2016 CHRYSLER TOWN & COUNTRY TOURING COUPLE OF MONTHS BACK & IT'S HAVE 27,500 MILES ON IT. SINCE I START DRIVING THIS CAR IT'S HAVING AN ISSUE WITH SHIFTING THE GEARS. THE RPM GOES UP TO 4000 TO 5000 RPM & THEN IT'S START SHIFTING THE GEARS ALSO WHEN I DRIVE THE CAR ON HIGHWAY AND PUT CAR ON CRUISE CONTROL THE RPM STAYS NEAR BY 3000 TO 4000RPM. WHEN I PRESS THE ACCELERATOR IT'S NEVER TAKE QUICK PICK IT'S ALWAYS TAKE LONG TIME FOR PICK THE SPEED AND THE ENGINE OR TRANSMISSION MAKE SOME HEAVY NOISE. I TOOK THE CAR AT …

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0Unavailable

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Steering
127.2%
ODI 10129227

DT: THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATES THERE IS A STEERING PROBLEM . ALL THE DEALERSHIP THAT HE HAS TAKEN VEHICLE TO HAVE REPLACED THE RACK AND PINION. ONE OF THE DEALERSHIP REPLACED THE PUMP, RACK, PINION, AND THE HOSES. BUT PROBLEM RECURRED. THE STEERING VIBRATES THE ENTIRE CAR WHEN TURNING. CHRYSLER TRIED TO REPAIR THE CAR FOUR TIMES. THE FIRST TIME DEALER SAID IT WAS NORMAL,. SECOND TIME THEY SAID IT WAS NOT NORMAL, AND THEY REPLACED THE RACK AND PINION. CHRYSLER TOLD CONTACT TO PUT A 2005 RACK AN…

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8710.2%
ODI 10152826 · 11,700 mi

COMPLETE FAILURE OF VEHICLE SAFETY SYSTEMS WHILE VEHICLE IN MOTION TIME: ABOUT 3:45 PM PLACE: LONG MEADOW ELEMENTARY SCHOOL IN ROCHESTER HILLS, MI 48309 VEHICLE: 2005 TOWN & COUNTRY - [XXX] MILEAGE 11,700 1. AFTER ARRIVING IN THE SCHOOL PARKING LOT, MY WIFE SLOWED DOWN TO TAKE A TURN TO PARK IN A SPOT. 2. THE VEHICLE COMPLETELY STALLED AND STOPPED. 3. SHE TURNED OFF THE IGNITION AND THEN RESTARTED THE ENGINE. THE ENGINE STARTED. 4. SHE TRIED TO TURN AND PARK AT THE SAME SPOT ON LEFT SIDE. THE STEERING DID NOT RESPOND AND VEHICLE KE…

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10424.1%
ODI 10207968 · 18,200 mi

TL*THE CONTACT OWNS A 2006 CHRYSLER TOWN AND COUNTRY. WHILE TURNING OR MERGING TO THE RIGHT, THE STEERING FREEZES. ON OCTOBER 29, 2007, THE CONTACT WAS NEARLY STRUCK HEAD ON BY ONCOMING TRAFFIC WHEN THE STEERING WHEEL FROZE IN PLACE. THE FAILURE USUALLY OCCURS AT INTERSECTIONS WHERE WATER DRAINS OFF THE ROAD OR WHEN DRIVING OVER A POT HOLE; HOWEVER, IT ALWAYS OCCURS WHEN STEERING TO THE RIGHT. THE DEALER STATED THAT IT WAS A DESIGN FLAW. THE CONTACT IS FILING A LAW SUIT UNDER THE LEMON LAW. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE …

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177.8%
ODI 10263741 · 37,000 mi

TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN & COUNTRY. WHENEVER THE DRIVER ATTEMPTED TO ENGAGE THE BRAKES AT 15 MPH, A VERY LOUD GRINDING NOISE WAS HEARD FROM UNDERNEATH THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE RACK AND PINION STEERING WAS LEAKING AND NEEDED TO BE REPLACED. SHE WAS ALSO INFORMED THAT A NEW WATER PUMP WAS NEEDED BECAUSE OF HOW THE VEHICLE WAS CONSTRUCTED. WHILE THE VEHICLE WAS AT THE REPAIR SHOP, THE CONTACT FOUND NUMEROUS COMPLAINTS ONLINE FOR THE IDENTICAL FAILURE ON THE SAME MAKE AND MODEL VE…

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944.8%
ODI 10226654

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. WHILE DRIVING AT ANY SPEED, THE VEHICLE TENDS TO PULL TO THE RIGHT. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER, BUT THE FAILURE STILL OCCURS. UPDATED 06/17/08. *LJ

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365.1%
ODI 10315282 · 7,000 mi

THE ARE ARE MANY ISSUES THAT I HAVE FACED WITH MY 2009 CHRYSLER TOWN AND COUNTRY TOURING (25TH ANNIV. EDITION). FIRST ARE THE BRAKES WHICH MAKE THIS METAL ON METAL SOUND AFTER 6,000 MILES; THE TRANSMISSION IS ALWAYS SLIPPING AND YOU CAN FEEL IT BIG TIME WHILE DRIVING, WHETHER ITS DOWN SHIFTING OR SHIFTING UP. THE STEERING MAKES WAY TOO MUCH NOISE. DEALER HAS SAID NOTHING IS WRONG WITH TRANSMISSION, BUT YOU CAN DEFINITELY FEEL IT. ONLINE FORUMS PEOPLE HAVE COMPLAINED ABOUT HAVING THE SAME PROBLEM WITH ALL THREE. TAKE A LOOK AT IT! THE TRANSMISSI…

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1288.2%
ODI 10353793 · 16,052 mi

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS THE ALIGNMENT NEEDED TO BE ADJUSTED. THE VEHICLE PULLED TO THE LEFT EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST THREE TIMES FOR TO BE REPAIRED AND THEY COULD NOT DUPLICATE THE PROBLEM. THE MANUFACTURER WAS CALLED AND A REPRESENTATIVE ALSO INSPECTED THE VEHICLE AND FOUND NO PROBLEM WITH THE ALIGNMENT. HE STATED THAT WAS THE WAY THE VEHICLE SHOULD BE DRIVEN. THE FAILURE MILEAGE WAS 16,052.

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212.7%
ODI 10425133 · 3,000 mi

STEERING IS OVERSENSITIVE, VEHICLE OVERSTEERS VERY EASILY. DEALER PERFORMED 3 SOFTWARE UPGRADES, ONE TO EACH OF THESE MODULES: PCM, WIN AND STEERING SENSOR. STEERING IS NOT BETTER. THIS OVERSTEER SEEMS TO BE MORE OF A MECHANICAL DESIGN FLAW, AND FEELS UNSTABLE, LIKE IT IS EASY TO DRIFT INTO OTHER LANES, CAUSING AN ACCIDENT. HARSH RIDE. OUR 2004 T&C WAS MUCH BETTER. THE MORE I DRIVE THE NEW 2011, THE MORE I HATE IT, WANT MY OLD VAN BACK. *TR

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152.4%
ODI 10644316 · 53,500 mi

WHEN I START THE CAR IT WILL RUN FINE AND THEN THE IGNITION SWITCH WILL TURN OFF LEAVING ME WITH STEERING AND BRAKING POWER DEAD. SOMETIMES I WILL TRY TO START THE CAR AND IT WILL NOT START AND THE STARTER WILL JUST KEEP GOING SO THE ONLY WAY I CAN GET THE STARTER TO STOP IS TO PUT IT IN DRIVE. THIS HAS HAPPENED SEVERAL TIMES AND FORTUNATELY I WAS DRIVING AT LOW SPEED OR STOPPED. HAD IT HAPPENED AT HIGHER SPEEDS OR ON THE FREEWAY, IT COULD HAVE RESULTED IN A DEADLY CRASH. I TOOK IT INTO THE DEALER AND THEY SAID IT WAS A DEFECTIVE IGNITION SWITC…

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263.8%
ODI 10510759 · 10,266 mi

AS I WAS BACKING OUT OF A PARKING SPACE, I LOST POWER STEERING AND POWER BRAKES. STEERING WAS VERY STIFF AND BRAKES WERE HARD. IT WAS SIMILAR TO WHEN THE CAR STALLS, BUT THE CAR WAS STILL RUNNING. I PUT THE CAR IN DRIVE AND ATTEMPTED TO PULL FORWARD. STILL NO POWER STEERING OR POWER BRAKES. I PUT THE CAR IN PARK AND NO CHANGE. I TURNED OFF THE VEHICLE, WAITED A MINUTE OR TWO AND THEN RESTARTED IT. CAR WAS FINE THEN. WHEN THIS OCCURRED, NO INDICATORS LIT ON THE DASH. I TOOK THE CAR TO THE DEALER AND THEY WERE UNABLE TO REPLICATE TH…

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223.5%
ODI 10806411 · 4,800 mi

MY 2014 CHRYSLER TOWN AND COUNTRY SHUTS OFF WHILE I AM DRIVING AND THE STEERING LOCKS UP. IT HAS HAPPENED ON 3 DIFFERENT OCCASIONS. AFTER IT HAPPENED THE FIRST TIME, I TOOK IT TO THE DEALER AND THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE AND DIDN'T KNOW WHY IT HAPPENED. IT HAS HAPPENED 2 MORE TIME. IT IS CURRENTLY AT THE DEALER BEING CHECKED AGAIN. EVERY TIME IT HAPPENS I AM DRIVING AND THE CAR IS IN MOTION. THIS IS VERY DANGEROUS AND I AM VERY WORRIED IT IS GOING TO CAUSE ME AND MY CHILDREN TO BE IN AN ACCIDENT. SOMETHING NEEDS TO BE DO…

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133.4%
ODI 10790002 · 13,700 mi

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH DOWNHILL, THE VEHICLE VIOLENTLY SHOOK AND THE STEERING COLUMN VIBRATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,700.

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112.1%
ODI 10970079 · 24,000 mi

WE HAD JUST TURNED INTO OUR SUBDIVISION AND ALL THE LIGHTS IN THE DASH ILLUMINATED, THE WINDSHIELD WIPERS TURNED ON AND THEN WHILE DRIVING DOWN THE ROAD THE ENGINE SHUT OFF. WE WERE TRAVELING AT A LOW SPEED SO WHEN THE VAN CAME TO A STOP WE WERE ABLE TO RESTART IT. THE DEALERSHIP DIDN'T SOUND TO CONCERNED AND ARE GOING TO LOOK AT THE VAN ON THURSDAY. I'M EXTREMELY DISAPPOINTED WITH THEIR RESPONSE AS THIS COULD HAVE EASILY HAPPENED WITH MY KIDS IN THE CAR WHEN IT WAS TRAVELING AT A HIGHER RATE OF SPEED.

Look up ODI 10970079 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Power Train
53.0%
ODI 10511701 · 30,000 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED FROM PARK AND INTO DRIVE, CAUSING THE VEHICLE TO ROLL AWAY AND CRASH INTO A TREE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED HOWEVER, A FAILURE CODE WAS NOT LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 30,000.

Look up ODI 10511701 at NHTSA ↗

141.6%
ODI 10223576

IT STARTED ACTUALLY QUITE SOME TIME AGO. IT SEEMED THAT EVERY ONCE IN A WHILE I WOULD LOSE MY POWER STEERING. ONCE IT ALMOST CAUSED ME TO RUN OFF THE ROAD AND INTO A CEMENT CURB. LUCKILY, I WAS ABLE TO WORK THE WHEEL AROUND AND AFTER ABOUT FIVE MINUTES OF TRYING TO CONTROL THE VAN, THE POWER STEERING CAME BACK. THERE HAS BEEN A NOISE AT THE FRONT OF THE VEHICLE FOR QUITE SOME TIME AND THEN I NOTICED THE VAN WAS LEAKING SOMETHING. I TOOK IT TO THE DEALER AND THEY SAID THERE WAS A LEAK IN THE STEERING GEAR ASSEMBLY AND THAT IT NEEDED TO BE R…

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81.9%
ODI 10310996 · 16,382 mi

I PURCHASED A 2006 CHRYSLER T/C MINI VAN SINCE I HAVE BOUGHT IT I HAVE HAD NUMEROUS PROBLEMS WITH THE BRAKES THEY EVEN LOCKED UP ON THE HIGHWAY ONCE I TOOK IT TO THE DEALER AND THERE RESPONSE WAS UNABLE TO REPRODUCE PROBLEM HAD FRONT BRAKES REPLACED,CALIPER,DISC ECT .HAD A CROSS BAR THAT HOLDS THE WHEEL BREAK OFF WAS TOLD BY DEALER IT WAS A DESIGN FLAW SINCE I'VE HAD THIS CAR I KEEP TELLING THE DEALER THAT I BELIEVE IT TO HAVE PROBLEMS WITH THE FRONT END INCLUDING THE BRAKES IN JAN 2010 I TOOK MY CAR TO MIDAS TO HAVE THE BRAKES DONE THERE I WAS…

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62.7%
ODI 10202154 · 100 mi

VEHICLE UNABLE TO GO IN REVERSE UP AN INCLINED DRIVEWAY WITHOUT DIFFICULTY AND SHUTTERING IN THE DRIVVETRAIN. CHYRSTLER ENGINEERS AND DEALER SERVICE MANGER TOLD ME THIS IS NORMAL STATE FOR THIS VEHICLE AND I SHOULD GO UP THE DRIVEWAY FASTER AND WITHOUT SLOWING OR SOPPING TO AVOID THE SHUTTER. THIS IS A SAFETY ISSUE WHEN YOU HAVE MANY CHILDREN IN THE NEIGHBORHOOD, YOU HAVE TO GO SLOW UP THE DRIVEWAY TO MAKE SURE YOU DO NOT RUN ANYONE OVER OR HIT AN OBJECT. I AM NOT A TRAINED REVERSE RACE CAR DRIVER. ALL OF THE OTHER VEHICLES I HAVE HAD IN MY DRI…

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462.4%
ODI 10258710 · 20 mi

1. SAFETY DEFECT IN THE WIRELESS IGNITION MODULE (IGNITION) IN 2008 TOWN & COUNTRY (TOURING MODEL). VEHICLE WILL RUN BUT MOST ELECTRICAL COMPONENTS WILL NOT WORK, INCLUDING TURN SIGNALS, WINDOWS, REMOTE MIRRORS, LIGHTS, HORN SEAT, DOOR LOCKS, WINDOW LOCKS, CLOCK, AC RADIO AND WIPERS. THE RESULT OF THE DEFECT INCLUDES INABILITY TO SAFELY OPERATE THE VEHICLE ONCE IN MOTION. DRIVER IS NOT NECESSARILY AWARE OF THE PROBLEM UNTIL THEY GO TO USE THE HORN, LIGHTS, OR TURN SIGNAL. CHRYSLER DENIED THE EXISTENCE OF THE PROBLEM UNTIL I MADE THEM COME TO …

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304.2%
ODI 10450684 · 20,000 mi

WE BOUGHT THIS CAR NEW IN 2009 FROM THE GARY MILLER CHRYSLER DEALERSHIP IN ERIE, PA. IN EARLY 2011 AND CONTINUING TO PRESENT, THE CAR ENGINE WILL STALL OUT UPON APPLYING THE BRAKES TO DECELERATE. THE STALL ALWAYS HAPPENS AT A SLOW SPEED RIGHT BEFORE STOPPING, JUST WHEN IT STOPS, OR A FEW SECONDS AFTER THE CAR COMES TO A COMPLETE STOP. IT FEELS LIKE THE ENGINE AND TRANSMISSION WANT TO FORCE THE CAR TO KEEP MOVING INSTEAD OF BRAKING TO A COMPLETE STOP. ON SOME OCCASIONS, THE CAR TRIES TO LURCH FORWARD AND REQUIRES HOLDING THE BRAKE DOWN HARD TO P…

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613.9%
ODI 10356805 · 8,000 mi

2010 CHRYSLER TOWN AND COUNTRY VAN STALLS FREQUENTLY CAUSING COMPLETE LOSS OF POWER, INCLUDING STEERING. THIS OCCURS AT DIFFERENT TIMES, IMMEDIATELY UPON STARTING VEHICLE, DURING ACCELERATION, DURING TURNS, GOING STRAIGHT, AND ALSO WHEN DECELERATING. BASICALLY IT OCCURS WHEN LESS EXPECT IT CAUSING A GREAT SAFETY RISK. DEALERSHIP SAYS THAT CAN'T FIX THE PROBLEM B/C THEY CAN'T DUPLICATE IT. HOWEVER, TODAY IT STALLED ON MAJOR ROAD JUST AS I GOT OFF INTERSTATE AND I WAS ABLE TO COAST IT UP RIGHT IN FRONT OF THEIR DEALERSHIP. CALLED AND ASKED F…

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364.7%
ODI 10437667

TRANSMISSION MAKES NOISE AT 16MPH CHRYSLER IS AWARE OF THE NOISE. CHRYSLER STATES THAT THEY DO NOT HAVE "FIX" FOR IT AT THIS TIME. THIS IS NOT ACCEPTABLE TO ME AS A CUSTOMER OF CHRYSLER. THANK YOU. *KB

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365.7%
ODI 10595362 · 32,000 mi

1 WEEK AFTER I BOUGHT MY VAN THE CAR STARTED VIBRATING WHEN THE VEHICLE WAS STOPPED (WAITING AT THE LIGHT). I WENT TO THE DEALER TO ASK THEM IF THERE WAS A RECALL FOR THIS PROBLEM THEY FIRST SAY THAT THERE WAS NO PROBLEM AND THEN I READ THAT THERE WAS A RECALL FOR SOME VEHICLES HAVING DEBRIS ON THE ENGINES, SO THEY REPLACED HALF OF THE HEADS IN THE ENGINE. THE VEHICLE STOPPED VIBRATING, BUT THEN I NOTICE THAT WHEN SPEEDING OR SLOWING DOWN THE VEHICLE DOES NOT RESPONDS TO THE CHANGE IN GEARS OR ISN?T ACCELERATING LIKE IT SHOULD. ALSO WHILE COMIN…

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395.7%
ODI 10585845 · 6,100 mi

THIS IS A NEW VEHICLE. RIGHT AROUND 6100 MILES, I STARTED HEARING IRRITATING NOISE AT SPEEDS AROUND 30-40 MPH. THE DEALERSHIP IS NOT ABLE TO RESOLVE THE ISSUE AND CHRYSLER SEEMS TO HAVE NO SOLUTION AS WELL. THEY BASICALLY SAY IT IS DRIVABLE SO I HAVE TO LIVE WITH IT. THIS NOISE IS PERSISTENT AND LOUDER THAN WHEN WE FIRST NOTICED IT (8200 MILES NOW). NO REPAIR, NO REPLACEMENT, NOTHING BUT A CONTINUAL NOISE. *TR

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518.0%
ODI 10661508 · 199 mi

VEHICLE WAS PURCHASED BRAND NEW FROM DEALER WITH 199 MILES ON ODOMETER AS IT WAS DELIVERED FROM ANOTHER DEALERSHIP. FIRST TIME DRIVING VEHICLE FROM DEALERSHIP TO HOME APPROX 100 MILES A LOUD CLANKING NOISE WAS HEARD AT LOW SPEEDS DURING INITIAL ACCELERATION AND DECELERATION. WE TOOK THE VEHICLE BACK TO DEALER THE NEXT DAY FOR REPAIR. THEY FOUND THAT THE ENGINE WAS MISSING MOTOR MOUNT BOLTS. IT APPEARED THEY WERE NEVER INSTALLED AT FACTORY. *JS

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11329.5%
ODI 10731469 · 30 mi

ACCELERATOR PEDAL HAS A 1 - 2 SECOND DELAY. DANGEROUS WHEN MERGING ONTO HIGHWAY OR NEED TO DO A FAST PASS. PRESSING GAS PEDAL, EVEN TO THE FLOOR, DOES NOTHING FOR A SECOND OR TWO, THEN TRANSMISSION HITS HARD AND JERKS THE CAR FORWARD WITH FORCE, ALMOST LOSING CONTROL.

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18535.2%
ODI 10894435

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 10894435 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Service Brakes
21.2%
ODI 10967905 · 145,000 mi

ABS WARNING LIGHT AND BRAKE WARNING LIGHT ILLUMINATE.THE BRAKE WARNING LIGHT ILLUMINATES MOST ALL OF THE TIME BUT WILL GO OUT ON OCCASION THEN ILLUMINATE AGAIN AND AGAIN OR STAY ON .THE BRAKES SEEM TO OPERATE NORMALLY AND PASS ALL MECHANICAL INSPECTIONS.THE BRAKE WARNING LIGHT WILL GO OUT UPON SHARP ELEVATION CHANGES COMBINED WITH SHARP TURNING MANUVERS.

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141.6%
ODI 10478353 · 5,000 mi

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED BRAKE FAILURE NUMEROUS TIMES. THE MOST RECENT FAILURE OCCURRED WHILE DRIVING THROUGH AN INTERSECTION AT APPROXIMATELY 25 MPH AND THE BRAKES FAILED TO ENGAGE. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A PARKING AREA AND WAS ABLE TO STOP BUY ENGAGING THE EMERGENCY BRAKE. THE BRAKE PAD AND TIRES WERE REPLACED AT 18,000 MILES, THE STRUT WAS REPLACED AT 5,000 MILES, AND THE ROTORS WERE REPLACED AT 28,000 MILES HOWEVER, THE FAILURE WAS NOT COR…

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81.9%
ODI 10490219 · 112,786 mi

LOSS OF BRAKING IN SNOW (APPROX 4 INCHES), PEDAL GOES TO THE FLOOR WHILE DRIVING IN HEAVY SNOW. PEDAL CAN BE PUMPED UP. DEALER (SUBURBAN CHRYSLER) CHANGED MASTER CYLINDER BUT IT DID NOT RESOLVE ISSUE. SUBSEQUENT SNOWS CONTINUE TO CAUSE ISSUE FOR BRAKING SYSTEM. *TR

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52.3%
ODI 10465767 · 66,000 mi

ABOUT A YEAR AGO MY 2007 TOWN AND COUNTRY OVERHEATED HAD TO REPLACE A PART THEN THE AIR CONDITIONING WENT OUT, BURNS OIL, SLIDING DOORS DON'T WORK, REPLACED CALIPERS, HAVE TO REPLACE WHEEL BEARINGS AND AIR BAG LIGHT STAYS ON. *TR

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1125.8%
ODI 10456999 · 65,000 mi

OUR 2008 TOWN & COUNTRY TOURING HAS BEGUN SHUTTING DOWN WHILE MOVING WITHOUT WARNING. IT HAS HAPPENED SIX TIMES IN 3 MONTHS AT BOTH LOWER SPEEDS, AND ONCE GOING 60+ MPH ON A BUSY INTERSTATE. WHEN IT LOSES POWER, WE LOSE STEERING AND BREAKING POWER MAKING IT VERY DIFFICULT TO CONTROL THE VEHICLE. THIS IS A VERY DANGEROUS SITUATION, PARTICULARLY FOR A CAR NORMALLY FILLED WITH CHILDREN. IT ALSO OCCASIONALLY WILL STALL EVERY TIME YOU START IT. OURS WILL THROW NO CODES AND NO WARNING LIGHTS COME ON, SO NO ONE HAS BEEN ABLE TO FIND THE PROBLEM. …

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425.9%
ODI 10460455 · 6,000 mi

I HAVE HAD THE FRONT BRAKES REPLACE BY CHRYSLER 3 TIME SINCE JUNE 2009 AND THE ROTOR ONCE. I AM CURRENTLY EXPERIENCING A MASSIVE SHUTTER WHEN I APPLY THE BRAKES AT HIGHWAY SPEEDS (VERY DANGEROUS). I CONTACTED CHRYSLER AND THEY TOLD ME THE ROTORS ARE PROBABLY WARPED (AGAIN) AND THAT THEY ARE NO LONGER COVERED UNDER WARRANTY. I JUST HAD THEM DONE BEFORE 36K AND NOW I'M AT 50K. I PURCHASED NEW WAGNER ROTOR AND CERAMIC BRAKE PADS AND INSTALLED THEM MYSELF. FIRST TIME OUT THE SHUTTER IS STILL THERE. I CONTACTED CHRYSLER AGAIN AND TOLD THEM TH…

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1278.2%
ODI 10461343 · 38,806 mi

HAVE HAD T&C 2010 VAN FOR 2 YEARS - OUR 11TH CHRYSLER PRODUCT AND OUR 3RD CHRYSLER VAN. HOW MANY COMPLAINTS DOES IT TAKE ON THIS SITE BEFORE CHRYSLER IS AWARE OF A PROBLEM WITH REAR BRAKES & ROTORS? I HAVE REGISTERED A COMPLAINT WITH THEM - LESS THAN 39,000 MILES FOR METAL ON METAL - REPLACEMENT OF PADS & ROTORS - NOT ABLE TO EVEN TURN THE ROTORS THEY WERE THAT BAD. CHRYSLER'S ANSWER? SORRY WE CAN'T REIMBURSE YOU - I WASN'T LOOKING FOR $$ - I WAS LOOKING FOR AN ANSWER AS TO WHY THIS HAPPENED & WHAT IS TO PREVENT IT FROM HAPPENING IN ANOTHER …

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516.6%
ODI 10464465 · 8,500 mi

I STARTED OUR 2011 CHRYSLER TOWN & COUNTRY, STEPPED ON THE PARKING BRAKE PEDAL TO RELEASE THE BRAKE. WHEN I GOT TO 65 M.P.H. THE HOOD STARTED SHAKING. I REALIZED THAT WHEN I RELEASED THE PARKING BRAKE THAT MY TOE MUST HAVE TRIPPED THE HOOD RELEASE LEVER. THIS IS A SAFETY DESIGN FLAW IN THAT THE HOOD RELEASE LEVER SHOULD NOT BE LOCATED DIRECTLY ABOVE THE PARKING BRAKE PEDAL. I CALLED THE CHRYSLER CUSTOMER ASSISTANCE CENTER AT [phone removed] TO REPORT THIS PROBLEM 7-6-2012. THE REFERENCE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO T…

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203.2%
ODI 10557232 · 47,000 mi

THE BRAKE LIGHTS ON THE DRIVERS SIDE FAILED. THESE LIGHTS ARE LED LIGHTS AND MEANT TO LAST THE LIFE OF THE VEHICLE. THEY CANNOT BE CHANGED LIKE A STANDARD BRAKE LIGHT. THIS IS A SAFETY HAZARD WHEN STOPPING OR DRIVING AT NIGHT. *TR

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395.7%
ODI 10510759 · 10,266 mi

AS I WAS BACKING OUT OF A PARKING SPACE, I LOST POWER STEERING AND POWER BRAKES. STEERING WAS VERY STIFF AND BRAKES WERE HARD. IT WAS SIMILAR TO WHEN THE CAR STALLS, BUT THE CAR WAS STILL RUNNING. I PUT THE CAR IN DRIVE AND ATTEMPTED TO PULL FORWARD. STILL NO POWER STEERING OR POWER BRAKES. I PUT THE CAR IN PARK AND NO CHANGE. I TURNED OFF THE VEHICLE, WAITED A MINUTE OR TWO AND THEN RESTARTED IT. CAR WAS FINE THEN. WHEN THIS OCCURRED, NO INDICATORS LIT ON THE DASH. I TOOK THE CAR TO THE DEALER AND THEY WERE UNABLE TO REPLICATE TH…

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294.6%
ODI 10614877 · 2,995 mi

SUBJECT VEHICLE (2014 CHRYSLER TOWN AND COUNTRY VAN, VEHICLE 2) WAS INVOLVED IN COLLISION ACCIDENT WITH 2005 FORD MUSTANG (VEHICLE 1). VEHICLE 1 PULLED OUT FROM A STOP SIGN TO TURN LEFT ONTO 4 LANE THOROUGHFARE WITH A LARGE TRUCK TURNING RIGHT ONTO STREET WHERE VEHICLE 1 WAS STOPPED. VEHICLE 1 DRIVER'S VIEW OF TRAFFIC WAS HINDERED BY TURNING TRUCK. VEHICLE 2 WAS IN THE INSIDE LANE PASSING THE TRUCK. VEHICLE 2'S RIGHT FRONT CORNER COLLIDED WITH LEFT FRONT CORNER OF VEHICLE 1 AT FULL VEHICLE SPEED SINCE DRIVER OF VEHICLE 1 DID NOT SEE VEHICLE 2 P…

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112.9%
ODI 11102407 · 100,225 mi

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WOULD NOT STOP ON COMMAND AND THE FRONT END SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LAMPE CHRYSLER DODGE JEEP RAM FIAT (151 N NEELEY ST, VISALIA, CA 93291, [phone removed]), BUT WAS NOT DIAGNOSED DUE TO THE FEE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,225.

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40.8%
ODI 11047478 · 15,000 mi

ON AUGUST 15, 2017, WHILE DRIVING UP A HIGHWAY INCLINE, THE VEHICLE LOST POWER, POWER STEERING AND POWER BRAKES. I WAS APPROACHING A STOP LIGHT ABOUT AN EIGTH MILE AWAY SO I ALLOWED THE VEHICLE TO COAST, FORCEABLY STEERING IT THROUGH A SLIGHT CURVE AND THEN BRAKING. WHEN I STOPPED, I PUT THE GEAR SELECTOR INTO PARK AND THEN RESTARTED THE VEHICLE. I CALLED MY LOCAL CHRYSLER DEALER THE NEXT MORNING. THEY STATED THAT BECAUSE THERE WAS NO "CHECK ENGINE" LIGHT AND UNLESS IT HAPPENED AGAIN WHILE THEY WERE DRIVING IT THEY WOULD BE UNABLE TO KNOW …

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0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Fuel/Propulsion System
3319.8%
ODI 10468286 · 110,000 mi

EVERY TIME THIS VEHICLE IS FILLED UP WITH GASOLINE, (87, 89 OR HIGHER OCTANE IT DOESN'T MATTER), IT STARTS TO STALL & BUCKS AS THE ENGINE RPMS FLUCTUATE WILDLY FROM 600 TO 3000 PLUS. THIS HAPPENS EVERY TIME THAT IT IS FILLED UP TO FULL & HAS BEEN GOING ON FOR MORE THAN 1 YEAR. NOW THE CHECK ENGINE LIGHT IS ON. IF I ONLY FILL IT UP TO 3/4S OR EVEN JUST LESS THAN FULL, THE STALLING PATTERN DOES NOT OCCUR. I HAVE LEARNED TO EXPECT IT & EITHER FILL IT UP JUST SHY OF FULL OR I DRIVE THE VAN LIKE A STANDARD, (ONE FOOT ON THE BRAKE & THE OTHER ON THE …

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475.5%
ODI 10460430 · 70,000 mi

AFTER GASSING UP THE CAR THE CAR AND ENTERING TRAFFIC IT STALLED. THEN AFTER REPEATED TRIES IT STALLED AGAIN SEVERAL TIMES. *TR

Look up ODI 10460430 at NHTSA ↗

266.0%
ODI 10511892 · 43,000 mi

RE: NIOSH INVESTIGATION PE 13-016 ENGINE STALL. SUBJECT OF THE CITED INVESTIGATION, STALLING WHILE DRIVING AFTER FUELING MAY BE CHARACTERISTIC OF 2006 CHRYSLER CORP. MINIVANS (3.8 L ENGINE) AS WELL, BASED ON MESSAGES IN A CHRYSLER MINIVAN E-MAIL LIST. COMMENTS INDICATE THAT THIS IS A KNOWN PROBLEM WHICH REQUIRES REPLACEMENT OF THE FUEL TANK. MY VAN DID THIS FOUR OR FIVE TIMES IN THE YEAR AFTER MY FIRST INSTANCE. IT WAS THEN SOLD (FOR UNRELATED REASONS.) ONCE, I TALKED WITH THE GAS STATION ATTENDANT FOR A FEW MINUTES BEFORE LEAVING THE STA…

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5123.3%
ODI 10502231 · 75,000 mi

AFTER FUELING, THE 2007 T & C VAN WITH 3.3 L V-6 STARTS TO STALL, SPUTTER AND SURGE. THIS HAS BECOME PROGRESSIVELY MORE FREQUENT WITH EACH TANK FILL. AFTER 30 SECONDS FROM THE ONSET, THE ENGINE NORMALLY RETURNS TO NORMAL IDLE AND RUNS SMOOTHLY. THE LAST INCIDENT OCCURRED LAST EVENING (3/9/13) AND THE ENGINE SURGED BY UP TO 800 RPMS JUST AFTER THE VAN WAS PUT INTO GEAR AND WE WERE PULLING AWAY FROM THE GAS PUMP AND WE HAD A BIT OF CONTROL LOSS WITH PEDESTRIANS IN THE WAY. NO ONE HURT THANKFULLY. *TR

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160.8%
ODI 10471141 · 50,000 mi

WHILE DRIVING DOWN A SECONDARY ROAD AT APPRIXIMATELY 25 MPH THE MOTOR SHUT DOWN AS WELL AS POWER TO THE STEERING AND BRAKES. PROCEEDED TO COAST DOWN THE ROAD UNTIL A SAFE PLACE WAS IDENTIFIED TO TURN OFF THE ROAD. SINCE POWER HAD CUTOFF STEERING AND BRAKING THE VEHICLE WAS EXTREMELY DIFFICULTY. STOPPED THE VEHICLE SAFELY AND PLACED THE SHIFTER INTO PARK AND TURNED THE IGNITION TO THE OFF POSITION. RESTARTED THE VEHICLE WITH NO INDICATION OF ANY FURTHER PROBLEMS. TWO MONTHS LATER THE SAME PROBLEM OCCURED BUT VEHICLE WAS TRAVELING AT 35 MPH THIS …

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60.8%
ODI 10554916 · 593,000 mi

ON AROUND NOVEMBER 18, 2013, ABOUT A WEEK AFTER TRIP TO CHICAGO AND DURING AN OVERNIGHT COLD SNAP (ABOUT 25 DEGREES FROM 45), WAS PULLING OUT OF DRIVEWAY WHEN I PUT MY FOOT ON GAS PEDAL IT MADE A SOUND AS IF THE GAS WASN'T REACHING THE NECESSARY AREA TO MAKE IT MOVE FORWARD--THE ESP/BAS LIGHTS AND THE TRACTION LIGHT LITE UP. I PUSHED GAS PEDAL AGAIN AND IT MADE THE SAME SOUND BUT THE CAR MOVED A LITTLE FASTER AS I ROLLED ONTO THE STREET. THE LIGHTS FROM ESP/BAS AND TRACTION STAYED ON. DROVE ABOUT 10 MILES TO WORK. NO OTHER INCIDENT WITH GAS P…

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241.5%
ODI 10544653 · 53,000 mi

BRAKES SHUTTER WHEN APPLIED. ON 3 SET OF BRAKES. ENGINE QUITS AT IDLE. MUST PUT IN PARK OR NEUTRAL AND RESTART. ENGINE CUTS OUT WHILE DRIVING AT VARIOUS SPEEDS THEN RESUMES. TOOK VAN TO DEALER WITH OD CODE 1128 THEY COULD NOT FIND ANT PROBLEM. PROBLEM CONTINUED. I CHANGED : SPARK PLUGS AND WIRES O2 SENSORS MAP SENSOR PROBLEM GETTING MORE FREQUENT. *TR

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10613.7%
ODI 10637811 · 21,000 mi

VEHICLE PARKED IN HOMEOWNER'S DRIVEWAY ERUPTED IN FLAMES AT APPROXIMATELY 12.45 AM ON SEPTEMBER 3RD. VEHICLE WAS SHUT OFF FOR OVER FOUR(4) HOURS. ENGINE WAS RELATIVELY COOL AS IT WAS ONLY DRIVEN FOR FIVE MINUTES PRIOR TO 8 PM ON THE 2ND OF SEPTEMBER. NEIGHBOR WHO CALLED THE FIRE DEPARTMENT REPORTED SEEING SPARKS EMANATING FROM UNDER THE HOOD BEFORE IT BURST INTO FLAMES WHICH DESTROYED THE CAR. THIS ALSO DAMAGED THE OTHER VEHICLE PARKED AHEAD OF THE TOWN AND COUNTRY. *TR

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568.8%
ODI 10477005 · 2,800 mi

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CHECK FUEL CAP WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND WAS ADVISED THAT A RODENT HAD EATEN THROUGH THE FUEL LINE AND THE FUEL TANK WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE CHECK ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL AFTER THE REPAIRS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY THEN STATED THAT THE FUEL TANK WOULD NEED TO BE REPLACED A SECOND TIME B…

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385.6%
ODI 10522382 · 25 mi

TOOK DELIVERY OF A BRAND NEW 2013 CHRYSLER TOWN AND COUNTRY TOURING VAN WITH 4 MILES ON IT ON THURSDAY, JUNE 20, 2013. DROVE IT HOME APPROXIMATELY 10 MILES. TOOK IT OUT FOR THE FIRST RIDE ON SATURDAY JUNE 22, 2013 AND WHILE DRIVING, ENGINE FAILED WITHOUT WARNING AND I LOST ALL POWER TO VEHICLE. STARTED IT BACK UP AND VEHICLE DID THIS AGAIN. CONTINUED TO START UP AND SHUT DOWN WITHOUT WARNING ABOUT FOUR TIMES. CALLED ROAD SIDE ASSISTANCE AND CAR WAS TOWED BACK TO DEALERSHIP. SERVICE DEPARTMENT CAN NOT DUPLICATE THE PROBLEM. CORPORATE OFFI…

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142.2%
ODI 10566649 · 4,500 mi

WHILE GETTING ON THE HIGHWAY THE GAS PEDAL WAS PRESSED TO FULL AND EXHAUST SMELL OR A GAS SMELL WAS WITNESSED IN THE BACK SEAT. AFTER SEVERAL DELIBERATE TIMES OF PRESSING THE GAS TO FULL EVERY TIME THE SAME SMELL WAS WITNESSED IN THE BACK SEATS OF THE VEHICLE. VEHICLE IS SIX MONTHS OLD AND IS GOING TO BE GOING TO THE DEALER ASAP. *TR

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82.1%
ODI 10778738

THIS COULD HAPPEN TO ANY VEHICLE WITH A FUEL TANK AND A SLIDING PASSENGER DOOR ON THE SAME SIDE. A FRIEND WAS AT THE GAS PUMP REFUELING, THE REST OF US WERE STILL IN THE VAN TALKING. WE DECIDED WE NEEDED SOME MORE INFORMATION WHICH WAS IN MY PURSE IN THE VERY BACK OF THE VAN. WITH OUT THINKING I OPENED THE SLIDING DOOR WHICH WAS ON THE SAME SIDE AS THE FUEL DOOR, CAUSING THE SLIDING DOOR TO CATCH THE FUEL NOZZLE AND KNOCK IT OUT OF THE VEHICLE. LUCKILY THE PERSON DOING THE FUELING REACTED QUICKLY AND THERE WAS NOT A REAL DISASTER. SO THERE NEED…

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91.7%
ODI 10910088

GAS TANK LEAKING DUE TO RUST

Look up ODI 10910088 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Power Train67,000–103,000 mi82,000 mi121
ODI 10906168 · 10,000 mi

PER THE RECALL, THE TRANSAXLE OIL PUMP MAY EXPERIENCE A LOSS OF PRESSURE WHILE DRIVING AND WILL RESULT IN A LOSS OF POWER AND COULD CAUSE A CRASH WITHOUT WARNING. I HAVE BEEN TRYING TO GET IN TOUCH WITH THE DEALERSHIP I BOUGHT THE VAN FROM NEW(L&M MOTORS IN ATHENS, TN), AND FOR ABOUT 4 WEEKS THEY KEEP TELLING ME TO CALL BACK NEXT WEEK. I HAVE A FAMILY WITH TWO YOUNG BOYS. I BOUGHT THE VAN TO MAKE SURE THEY WERE SAFE, AND I DON'T FEEL SAFE WITH THEM RIDING IN IT. I DON'T HAVE ANOTHER VEHICLE TO PARK THIS ONE. I DON'T UNDERSTAND WHY THEY DON…

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ODI 10946550 · 27,500 mi

"TAKATA RECALL"... I BOUGHT 2016 CHRYSLER TOWN & COUNTRY TOURING COUPLE OF MONTHS BACK & IT'S HAVE 27,500 MILES ON IT. SINCE I START DRIVING THIS CAR IT'S HAVING AN ISSUE WITH SHIFTING THE GEARS. THE RPM GOES UP TO 4000 TO 5000 RPM & THEN IT'S START SHIFTING THE GEARS ALSO WHEN I DRIVE THE CAR ON HIGHWAY AND PUT CAR ON CRUISE CONTROL THE RPM STAYS NEAR BY 3000 TO 4000RPM. WHEN I PRESS THE ACCELERATOR IT'S NEVER TAKE QUICK PICK IT'S ALWAYS TAKE LONG TIME FOR PICK THE SPEED AND THE ENGINE OR TRANSMISSION MAKE SOME HEAVY NOISE. I TOOK THE CAR AT …

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ODI 10956968 · 39,000 mi

TRANSMISSION FAILURE

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Unknown Or Other44,135–74,500 mi55,000 mi47
ODI 10946550 · 27,500 mi

"TAKATA RECALL"... I BOUGHT 2016 CHRYSLER TOWN & COUNTRY TOURING COUPLE OF MONTHS BACK & IT'S HAVE 27,500 MILES ON IT. SINCE I START DRIVING THIS CAR IT'S HAVING AN ISSUE WITH SHIFTING THE GEARS. THE RPM GOES UP TO 4000 TO 5000 RPM & THEN IT'S START SHIFTING THE GEARS ALSO WHEN I DRIVE THE CAR ON HIGHWAY AND PUT CAR ON CRUISE CONTROL THE RPM STAYS NEAR BY 3000 TO 4000RPM. WHEN I PRESS THE ACCELERATOR IT'S NEVER TAKE QUICK PICK IT'S ALWAYS TAKE LONG TIME FOR PICK THE SPEED AND THE ENGINE OR TRANSMISSION MAKE SOME HEAVY NOISE. I TOOK THE CAR AT …

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ODI 11064623 · 15,000 mi

WHILE APPROACHING A RED LIGHT ON A 4 LANE ROAD MY VAN MONITORS FLICKERED WENT OFF THEN BACK ON AND THE ENGINE STOPPED. I WAS ABLE TO BREAK AND COME TO A COMPLETE STOP. I PUT THE VAN IN PARK STARTED STARTED THE VAN STARTED FINE BUT WHEN I PUT THE VAN IN DRIVE THE MONITORS FLICKERED RESET AND THE ENGINE CUT OFF AGAIN. I THEN PUT THE VAN IN PARK TURNED THE IGNITION OFF AGAIN PUT ON MY HAZARD FLASHERS AND STARTED THE VEHICLE AGAIN AND THIS TIME THE VAN PERFORMED NORMALLY.

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ODI 11101395 · 88,000 mi

TAKATA RECALL: I RECENTLY PURCHASED A 2016 CHRYSLER TOWN AND COUNTRY LESS THEN A YEAR AND A HALF AGO. I HAVE HAD 2 MAJOR PARTS BREAK IN MY REAR END. THE FIRST ONE WAS THE CONTROL ARM AND THE SECOND ONE WAS THE AXLE BEAM WHICH NEITHER ONE ARE COVERED UNDER WARRANTY. I WAS DRIVING WHEN BOTH OF THEM WENT OUT! I'M EXTREMELY DISAPPOINTED THAT SINCE I'VE PURCHASED 3 VEHICLES FROM CHRYSLER THEY WILL NOT COVER THE EXPENSE. THIS AXLE BEAM BROKE WHILE I HAD MY 2 YOUNG CHILDREN WHICH ARE 5 AND 3 IN THE VAN WHILE GOING AROUND A CURVE AT 20MPH. I'M THANKFUL…

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Electrical System48,000–76,662 mi60,500 mi61
ODI 10933787 · 13,000 mi

VEHICLE HAS HAD REPEATED ISSUES WITH ACCELERATION AND SHIFTING GEARS SINCE PURCHASE. VEHICLE WILL NOT ACCELERATE OVER 40 MPH WHILE DRIVING AND RPMS REDLINE. IT HAS BEEN IN FOR REPAIR FOR OVER 40 DAYS SINCE MARCH 2016 AND IS CURRENTLY AT DEALERSHIP. MOST RECENTLY THE VEHICLE LOST ALL POWER, INCLUDING ABILITY TO STEER AND BRAKE PROPERLY, AFTER BEING IN REVERSE BACKING OUT OF MY DRIVEWAY. DURING THE LAST TWO INCIDENTS, NO WARNING LIGHTS HAVE ILLUMINATED, NOR HAVE THERE BEEN ANY FAULT CODES FOUND IN THE VEHICLE'S SYSTEM. THE VAN IS EXTREMELY UN…

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ODI 10939739 · 11,900 mi

ALL OF THE WARNING LIGHTS ON THE DASH CAME ON, TACHOMETER AND SPEEDOMETER CEASED TO WORK EVEN THOUGH THE MOTOR KEPT ON RUNNING. CAR WAS TOWED TO LOCAL CHRYSLER DEALER. A WEEK LATER THEY TOLD ME THE RADIO SHORTED OUT AND THIS CAUSED THE DASH LIGHTS TO MALFUNCTION. THE RADIO WAS REPLACED UNDER WARRANTY AND THE PROBLEM HAS NOT REOCCURRED YET.

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ODI 10970079 · 24,000 mi

WE HAD JUST TURNED INTO OUR SUBDIVISION AND ALL THE LIGHTS IN THE DASH ILLUMINATED, THE WINDSHIELD WIPERS TURNED ON AND THEN WHILE DRIVING DOWN THE ROAD THE ENGINE SHUT OFF. WE WERE TRAVELING AT A LOW SPEED SO WHEN THE VAN CAME TO A STOP WE WERE ABLE TO RESTART IT. THE DEALERSHIP DIDN'T SOUND TO CONCERNED AND ARE GOING TO LOOK AT THE VAN ON THURSDAY. I'M EXTREMELY DISAPPOINTED WITH THEIR RESPONSE AS THIS COULD HAVE EASILY HAPPENED WITH MY KIDS IN THE CAR WHEN IT WAS TRAVELING AT A HIGHER RATE OF SPEED.

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Engine60,000–92,465 mi82,000 mi39
ODI 10905696 · 24,500 mi

OPERATING VEHICLE AT 65MPH ON I-81 ENGINE SUDDENLY SHUT OFF. VEHICLE WAS IN AUXILIARY MODE. DIGITAL DRIVER DISPLAY WENT BLANK SHOWED ONLY DIRECTION AND TEMPERATURE. POWER STEERING GONE. I CHANGED TO RIGHT LANE, PULLED ONTO SHOULDER AND PLACED CAR IN PARK. I SUCCESSFULLY RESTARTED THE ENGINE. RENTAL VEHICLE ONLY ITEMS ON KEYCHAIN WERE 2 VEHICLE FOBS. DID NOT HIT KEY WITH KNEE. TANK WAS 7/8 FULL OF GAS. ON FAIRLY LEVEL STRETCH OF ROADWAY. NO ENGINE WARNING LIGHTS DISPLAYED. NO OIL OR TEMPERATURE WARNINGS. I HAD DRIVEN FROM LITTLE ROCK, AR TO NOR…

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ODI 10907061 · 35,500 mi

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,500.

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ODI 10933787 · 13,000 mi

VEHICLE HAS HAD REPEATED ISSUES WITH ACCELERATION AND SHIFTING GEARS SINCE PURCHASE. VEHICLE WILL NOT ACCELERATE OVER 40 MPH WHILE DRIVING AND RPMS REDLINE. IT HAS BEEN IN FOR REPAIR FOR OVER 40 DAYS SINCE MARCH 2016 AND IS CURRENTLY AT DEALERSHIP. MOST RECENTLY THE VEHICLE LOST ALL POWER, INCLUDING ABILITY TO STEER AND BRAKE PROPERLY, AFTER BEING IN REVERSE BACKING OUT OF MY DRIVEWAY. DURING THE LAST TWO INCIDENTS, NO WARNING LIGHTS HAVE ILLUMINATED, NOR HAVE THERE BEEN ANY FAULT CODES FOUND IN THE VEHICLE'S SYSTEM. THE VAN IS EXTREMELY UN…

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Structure:Body42,100–70,000 mi59,500 mi38
ODI 11030385 · 38,000 mi

THE DOOR LATCH ASSEMBLY ON THE POWER SLIDING DOOR JAMS. THE DOOR IS UNABLE TO BE OPENED MANUALLY OR ELECTRICALLY. BECOMES A SAFETY ISSUE BECAUSE OF THE DIFFICULTY IN EXITING THE VEHICLE QUICKLY IN AN EMERGENCY.

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ODI 11129817 · 35,000 mi

THE LEFT PASSENGER DOOR SLIDE WILL NOT OPEN, UNLOCK OR OPEN FROM OUTSIDE, INSIDE OR BY THE BUTTONS.

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ODI 11171696 · 49,000 mi

DRIVER'S SIDE, POWER SLIDING DOOR, WILL NOT OPEN. THIS IS A SAFETY HAZARD. IN AN EMERGENCY OR ACCIDENT, ONLY THE OTHER SLIDING DOOR WILL OPEN OR IF BLOCKED, ALL WILL BE TRAPPED AND UNABLE TO EXIT THE VEHICLE. VEHICLE IS ONLY 2.5 YEARS OLD AND 49K MILES. DEALERSHIP AND OTHER REPAIR BUSINESS SAY NO WARRANTY COVERAGE. PRICE TO FIX IS EITHER $1,371 OR $1,495. I'M SEEING LOTS OF OTHER OWNERS COMPLAINING ABOUT THIS SAFETY ISSUE AND BEING CHARGED THIS GROSS AMOUNT OF MONEY. LIVES ARE AT RISK. PLEASE MAKE THIS A RECALL ISSUE AS PASSENGERS RISK BECOMING…

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SeatsToo few reports for a range64,283 mi4 (sparse)
ODI 11327116 · 58,000 mi

PASSENGER SIDE, 2ND ROW SEAT, DOES NOT FULLY RELEASE FROM ANCHOR TO ALLOW 3RD ROW PASSENGERS TO EXIT CAR. TOP PART OF SEAT FOLDS DOWN, BUT BOTTOM PART STAYS ANCHORED TO CAR. SEEMS LIKE CABLE ISSUE. *TR

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ODI 11340561 · 66,576 mi

DRIVER SEAT HEATING MECHANISM DOES NOT WORK. RIGHT SLIDING DOOR ACTUATOR BUZZES LOUDLY.

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ODI 11362272 · 63,200 mi

ANTI-WHIPLASH HEADREST DEPLOYED SPONTANEOUSLY VEHICLE WAS UNOCCUPIED SITTING IN MY DRIVEWAY

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Air Bags47,972–74,200 mi70,000 mi7
ODI 11120771 · 50,000 mi

AIR BAG INDICATOR LIGHT STAYS ON THE ENTIRE TIME WHILE DRIVING. IT HAS BEEN DOING THIS SINCE 50,000 MILES. OUR DEALER WAS NO HELP WITH THE SITUATION.

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ODI 11141595 · 70,000 mi

MY GRANDPARENTS WERE COMING HOME FROM IL MONDAY NIGHT. MY GRANDFATHER DROVE STRAIGHT OFF A TURN AND HIT THE DITCH INTO SOME TREES. IT HAD A FRONTAL/ROLL OVER. MY GRANDFATHER (DRIVER) RECEIVED FACE FRACTURES, BUSTED RIB CAGE, AND A BROKEN LEG. HE IS CURRENTLY IN ICU. GRANDMOTHER WAS IN THE BACK LAYING DOWN FROM JUST HAVING BACK SURGERY. SHE HAD A COUPLE FRACTURED RIBS. THE AIRBAGS ON THE STEERING WHEEL AND DASH DID NOT GO OFF. THE SIDE CURTAIN AND SEAT AIRBAGS DID GO OFF.

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ODI 11205751 · 74,400 mi

AIR BAG LIGHT HAS COME ON AND WON'T GO OFF. REAR PASSENGER SLIDING DOOR IS LOCKED DOWN AND CANNOT BE OPENED

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Vehicle Speed Control29,250–75,004 mi50,000 mi7
ODI 10933787 · 13,000 mi

VEHICLE HAS HAD REPEATED ISSUES WITH ACCELERATION AND SHIFTING GEARS SINCE PURCHASE. VEHICLE WILL NOT ACCELERATE OVER 40 MPH WHILE DRIVING AND RPMS REDLINE. IT HAS BEEN IN FOR REPAIR FOR OVER 40 DAYS SINCE MARCH 2016 AND IS CURRENTLY AT DEALERSHIP. MOST RECENTLY THE VEHICLE LOST ALL POWER, INCLUDING ABILITY TO STEER AND BRAKE PROPERLY, AFTER BEING IN REVERSE BACKING OUT OF MY DRIVEWAY. DURING THE LAST TWO INCIDENTS, NO WARNING LIGHTS HAVE ILLUMINATED, NOR HAVE THERE BEEN ANY FAULT CODES FOUND IN THE VEHICLE'S SYSTEM. THE VAN IS EXTREMELY UN…

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ODI 10946550 · 27,500 mi

"TAKATA RECALL"... I BOUGHT 2016 CHRYSLER TOWN & COUNTRY TOURING COUPLE OF MONTHS BACK & IT'S HAVE 27,500 MILES ON IT. SINCE I START DRIVING THIS CAR IT'S HAVING AN ISSUE WITH SHIFTING THE GEARS. THE RPM GOES UP TO 4000 TO 5000 RPM & THEN IT'S START SHIFTING THE GEARS ALSO WHEN I DRIVE THE CAR ON HIGHWAY AND PUT CAR ON CRUISE CONTROL THE RPM STAYS NEAR BY 3000 TO 4000RPM. WHEN I PRESS THE ACCELERATOR IT'S NEVER TAKE QUICK PICK IT'S ALWAYS TAKE LONG TIME FOR PICK THE SPEED AND THE ENGINE OR TRANSMISSION MAKE SOME HEAVY NOISE. I TOOK THE CAR AT …

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ODI 11110138 · 50,000 mi

AFTER ENGAGING CRUISE CONTROL, THE VAN CONTINUES TO GAIN SPEED UNTIL THE CRUISE CONTROL IS TURNED OFF.

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

8 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-114None
ODI 11624479

Sudden transmission failure while driving caused loss of power while in active traffic. Engine code P076A.

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ODI 11624750 · 176,212 mi

The contact owns a 2016 Chrysler Town and Country. The contact stated while driving 65 MPH, the check engine warning light illuminated and there was a misfire in the engine. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The VIN was not included in NHTSA Campaign Number: 16V461000 (POWER TRAIN). The contact related the failure to the recall. The manufacturer was not notified of the failure. The failure mileage was 176,212.

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ODI 11624843

The contact owns a 2016 Chrysler Town and Country. The contact stated while the vehicle was at the independent mechanic for transmission replacement, the contact was informed that the plastic oil filter housing had melted. The contact was informed that the oil filter housing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

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2024-123None
ODI 11630768

car would turn off randomly while driving; this primarily happened at red lights. After a moment was able to turn car back on and continue driving. Took car to mechanic and had something replaced; however, this issue continued. Took car to dealership and they confirmed that they could find nothing wrong with the car. Dealership that provided follow-up call that there was a potential fix to have PCN (?) chip updated and that this was a known issue. It does not seem safe to have a car randomly turning off while driving; especially in a large mini…

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ODI 11631386

The styrofoam headrest snapped in half and came off of the base of the car seat. Graco will not replace even though it renders the car seat useless because they say it does not cover under warranty. The car seat is a little over 2 years old.

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ODI 11631698

Oil filter housing leaks is made out of cheap plastic and failed. Leaking oil can make roads slick and cause accidents and is a fire hazard to vehicle.

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2025-013None
ODI 11635101

Passenger side sliding door makes noise and won't open remotely or manually. When it does open it will close on its own sometimes making it dangerous when loading my children.

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ODI 11635789

Purchased vehicle in March 2024 then in late august 2024 the engine light came on. On October 3rd i took the vehicle to a Chrylser dealer near me and they diagnosed it as needing a TRANSMISSION & OIL COOLER REPLACEMENT, #5 FUEL INJECTOR, and VACUUM HARNESS among other things.

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ODI 11637278

I received a letter from Chrysler regarding TSB #23-017-20 regarding the rear sliding doors unable to be opened either electrically or manually a few years ago. Recently the cars left/rear door wouldn't work. Unable to open it at all. It's a 2016 Town and Country with 147,421 miles on it. Well within the TSB requirements. I called a local Chrysler dealer. They told me if they decided the cars problem wasn't part of the recall they would charge me $250.00 for diagnostics. It clearly is related since it has the same symptoms. Sounds like their w…

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2025-021None
ODI 11645530 · 19,800 mi

The contact owns a 2016 Chrysler Town & Country. The contact stated while driving 30 MPH or more, the transmission jerked before shifting gear. Additionally, while driving 35 - 40 MPH, there was a grinding metal sound coming from underneath the vehicle. While driving 30 MPH, the vehicle vibrated abnormally, without warning. The contact stated that the failure was intermittent. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle with transmission failure. The contact was informed that the trans…

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2025-038None
ODI 11646386

The middle seat (driver side) was sitting properly, it clicked into place and wasn’t folded for months. It suddenly decided to fold on my child while we were driving. It hurt my child and it took an hour to get him to calm down and even be ok with going back into the van

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ODI 11646387

The drivers side passenger door sealed shut and won’t open. Can’t open with the button or manually, it was completely stuck shut Which is a massive issue if I were in a wreck and hit from the other side as I have four kids who ride in my vehicle daily

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ODI 11646388

The wire under the passenger side that controls the cruise control and abs system snapped suddenly. There was no impact or accident it just detached itself on the highway

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2025-040None

No examples available for this selection.

2025-052None
ODI 11660916 · 116,000 mi

The contact owns a 2016 Chrysler Town & Country. The contact stated while driving at an undisclosed speed, the engine seized. There were no warning lights illuminated. The vehicle was restarted after several attempts; however, the failure reoccurred. The vehicle was towed to an independent mechanic where it was diagnosed with transmission pump module failure. The contact was informed that the transmission pump needed to be replaced. The vehicle was not repaired. In addition, the contact stated the failure had occurred with an infant child insid…

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ODI 11663749

I purchased a used 2016 Chrysler Town & Country in February 2017 at 33,000 miles. At 77,000 miles, the transmission failed and had to be replaced, just beyond the 65,000-mile warranty. The second transmission has now failed again just beyond 100,000 miles. In addition to the repeated transmission failures, this vehicle was manufactured without a transmission dipstick, which Chrysler made proprietary. Multiple mechanics confirmed that checking or maintaining transmission fluid requires special tools or dealer-only service, making regular mainte…

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2025-064None
ODI 11664545 · 120,000 mi

The contact owns a 2016 Chrysler Town and Country. The contact stated while driving at 30 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact stated that a dealer was contacted, and the vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission pump had failed, and the transmission needed to be replaced. The manufacturer was notified of the failure, and informed the contact that the VIN was not under recall. The contact related the…

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ODI 11666865

For the last few weeks my car has been stalling when I come to a complete stop or as I am breaking. Sometimes it takes as many as 7 tries of putting it in park, turning it off and turning it back on. The check engine light is not on. Mechanic cannot determine problem. I have found hundreds of other claims saying the same thing with no resolution found. This has been a reoccuring problem and is inconsistent. Can happen 5 times in a 5 mile trip and 0 times in a 50 mile trip.

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ODI 11667010

First incident. Driver side sliding door lock failed. Sliding door could not be unlocked and opened from inside or outside the vehicle. Had to use other sliding door to exit van. Door had to be dismantled and failed latch replaced. Approximately 7 years old and roughly 52,000 miles. This was around 9/2023. Second incident. Passenger side sliding door lock failed. Sliding door could not be unlocked and opened from inside or outside the vehicle. Had to use other sliding door to exit / enter van. Scheduled to go in for failed latch replacement at…

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2025-076None
ODI 11672360 · 77,000 mi

The contact owns a 2016 Chrysler Town & Country. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the RPM increased quickly but the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted, and the contact became aware that the vehicle failed to respond while in reverse. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission pump. The vehicle was not repaired. Afte…

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ODI 11673319

I was pulling up to a red stoplight to stop and the vehicle sputtered to a stop & the engine stalled and I tried to restart the vehicle & it immediately died 2 times. On the 2rd time starting the vehicle it stayed one, I had put on my hazard lights by this time as the light had already turned green and the 2 cars behind me had pulled around me to go through the intersection. Once my car started again, I pulled over to the turn lane & pulled into the gas station parking lot. The car stayed on and was ok until I was almost home. I had pulled up t…

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ODI 11674076

HEAD REST ON PASSENGER FRONT SEAT DEPLOYED/MALFUNCTIONED UNEXPECTEDLY. YES IT IS AVAILABLE FOR INSPECTION. IT COULD HAVE HIT MY HUSBAND IN THE HEAD AS HE WAS ENTERING THE VEHICLE. NOW I AM CONCERNED THE SAME MALFUNCTION MAY HAPPEN ON DRIVERS SIDE WHILE VEHICLE IS BEING DRIVEN. NO NO NO WARNING WERE GIVEN

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2025-082None
ODI 11679294

Van was driving fine, no issues. Regular maintenance done, and 100,000 mile work completed within last year. One day it was totally fine, the next day it was whining, hopping and driving unsafely. Transmission randomly needs replaced. Throwing codes for low pressure and the pump losing prime. All codes were transmission lost of pressure related and the transmission has an internal failure.

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ODI 11679831

Passenger side headrest deployed. Vehicle was not involved in a accident. Was parked at the time. Is available for inspection. No one was hurt, but I'm now afraid that the driver side headrest may deploy while I'm driving and could cause me to have an accident. There was not warning or indication that headrest was faulty or ready to deploy.

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2025-093None
ODI 11686689

Headrest literally exploded open while driving down the highway with my 15 yr old (who has had 3 brain surgeries) was sitting in the seat. The headrest is now split open and will not "close up". I had a Dodge dealership tell me it was a known problem and they said they would order me a new headrest but it's been 6-9 months and now they will not return my phone calls. Is this a broken active headrest restraint? Seems like a safety hazard for my family that I cannot get it fixed.

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ODI 11689453

Issue 1) Side slide door on driver side won't open. I could not get my child out and had to crawl across. Won't unlock, won't open manually, won't open electronically, won't unlock with fab. Issue 2) driver window has failed 3 times now. Like clock work every 2 and a half to 3 years it goes out.

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ODI 11689575

I have owned 2 chrysler town and countrys over the past 9 years, a 2010 and a 2016. The rear sliding door has locked up and doesn't allow the door to open. It happened to the 2010 so I decided to get a newer one and now the same thing has happened to the 2016. The 2016 also has a driver window problem where the regularactor breaks and has to be replaced. I have replaced it 4 times in the past year. My son is a mechanic and has urged me not to buy chrysler, but I was loyal so I still have it. I am seriously considering a brand change now d…

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2025-101None
ODI 11691331

My 2016 T & C was parked on an incline when about 5 minutes after I exited the vehicle, it began to roll backwards. Van was in park and off. It rolled back and hit a church sign which stopped it from going over a steep bank and into traffic on Route 29 near Gretna, Va. Extensive damage to sign as well as probably total loss of my van. This happened on 10/2/2025 at 11:00 AM

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2025-111None
ODI 11701926 · 133,000 mi

The contact owns a 2016 Chrysler Town and Country. The contact stated while driving at an undisclosed speed in traffic, the vehicle stalled. The contact shifted to neutral(N) and was able to drive to the intended destination. The contact stated that while driving and attempting to stop the vehicle, the vehicle required to be shifted to neutral(N) repeatedly. In addition, the contact stated that on another occasion, the vehicle independently accelerated, prompting the contact to immediately depress the brake pedal to stop the vehicle. The contac…

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2025-123None
ODI 11703965

I have had two 2016 Town & Country’s both of which have the same issue of the automatic high beam occasionally not turning off for oncoming vehicles. I have in fact been pulled over because they failed to turn off for a Michigan state police officer. The problem occurs most when on a large divided highway such as an interstate or in curves. This has been an issue ongoing with both of them and the sensor has been since discontinued by Chrysler so I can’t try replacing it anymore however the fact that both of mine have done this indicates to me t…

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ODI 11704418

After the Chrysler dealer in Glendale CA completed Recall S44 – Transmission Oil Pump on my 2016 Chrysler Town & Country in October 3 2025, the transmission began to malfunction and eventually stopped shifting completely. The dealer drained the transmission fluid, removed both front axles, removed all transmission components, and replaced the transmission oil pump, seals, bolts, and torque converter as required by the recall. The transmission is available for inspection upon request. Safety Risk: The vehicle became unsafe to drive when the tra…

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ODI 11705879 · 117,000 mi

The contact owns a 2016 Chrysler Town and Country. The contact stated that the rear passenger’s and driver’s side sliding doors failed to remotely latch properly. The contact had to manually slam the rear sliding doors for the doors to latch securely. The vehicle was taken to the dealer, who informed the contact that the vehicle was covered under Technical Service Bulletin: 23-001-25 (Sliding Door Lock(s) Inoperable Warranty Extension X98); however, the contact needed to pay for the door panels, which might crack during the repair. The vehicle…

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2026-011None
ODI 11710956 · 160,000 mi

The contact owns a 2016 Chrysler Town and Country. The contact stated that while at a complete stop, the vehicle failed to accelerate upon depression of the accelerator pedal. The contact was forced to place the gear selector into either park(P) or neutral(N), and restarted the vehicle, and the vehicle resumed normal operation after being restarted. The contact stated that on one occasion, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that there was a sensor inside the…

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2026-022None
ODI 11718890

Transmission pump failure leading to sudden power loss. This is a known problem with 2015-16 Chrysler Town & Country's and there is a recall out for it (Chrysler:S44, NHTSA: 16V461000). However my VIN does not appear in the recall registry, despite being manufactured right in the middle of the specified manufacturing time span for the defect. Because of this I was never sent any information on the recall as the company doesn't think my vehicle was affected. I disagree and think their database is incorrect. My vehicle manufacture date is Nov 15,…

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ODI 11720955 · 120,000 mi

The contact owns a 2016 Chrysler Town and Country. The contact stated that while driving and while the vehicle was parked, the vehicle unexpectedly slipped out of gear with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be repaired. The vehicle was not repaired. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the transmission had failed and needed to be repaired or replaced. The vehicle was…

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2026-030None

No examples available for this selection.

2026-041None
ODI 11734780 · 125,002 mi

The contact owns a 2016 Chrysler Town and Country. The contact stated that while the vehicle was in reverse(R), the vehicle stalled, and the power steering became inoperable. Additionally, the failure recurred while making right or left turns at various speeds. The contact depressed the brake pedal, shifted to park(P) and restarted the vehicle after each failure. The failure recurred intermittently. The check engine, power steering, and the ABS warning lights and other unknown warning lights were illuminated. While researching on the NHTSA.GOV …

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2026-053None
ODI 11736778

I am submitting this letter to formally express my serious concern and dissatisfaction regarding a safety issue that occurred and that, under only slightly different circumstances, could have resulted in a far more dangerous outcome. The situation I experienced was not only unacceptable but indicative of a potential systemic failure that warrants immediate investigation. The incident posed a clear risk to my safety and the safety of others. It is deeply troubling that such a failure was able to occur at all, and even more troubling that, had th…

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ODI 11737544

The transmission vehicle just stopped in the road. Causing road blockage and stranded passengers in the with out cell service. Vehicle has been looked at and this same problem that is listed for the recall but this vin isn't listed in the recall.

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ODI 11739390

Inadvertent passenger side head rest deployment while driving with no collisions.

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2026-062None
ODI 11745460

While driving down the road, 30mph, driver side head rest deployed, hitting me in the back of the head.

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ODI 11746385

Gear skipping, engine loosing power

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2026-070None

No examples available for this selection.

2026-081None
ODI 11757188

I have this vehicle and the drivers side sliding door has locked up completely. I will not unlock or open manually or electrically. I had it in for a diagnostic at a certified body shop in Devils Lake, ND 58301. They say it is the locking mechanism or actuator. I have recently been informed that Chrysler has extended the warranty for thi part to 15 years or 150K. But my vehicle does not show up as having a recall for this. The bulletin number I am referring to is 23-036-21. It covers 2015 and 2016 town and countrys mine is a 2016. How do I get…

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2026-094None
ODI 11762183

The contact owns a 2016 Chrysler Town and Country. While the contact’s spouse was driving, the vehicle stalled in the middle of the road. The vehicle was towed to the dealer, where it was diagnosed with transmission pump failure. The contact was informed that the transmission needed to be replaced. The contact referenced NHTSA Campaign Number: 16V461000 (Power Train); to the dealer, however the VIN was not included in the recall. The technician from the dealer stated that the failure was associated with the recall. The manufacturer was notified…

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ODI 11763781

Was just informed my transmission pump needs to be replaced after hearing an odd humming noise when acceleration occurred. I looked online and saw this was a recall for similar vehicles. Mine did not come up, but it mirrors the same issues that were part of the recall.

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ODI 11764775

While driving my 2016 Chrysler Town & Country around 45mph in active traffic, the vehicle suffered a sudden, catastrophic, and complete loss of motor power. The engine remained running, but the transmission completely lost all hydraulic pressure, leaving me unable to accelerate and leaving me completely stranded in a highly dangerous situation. I am a mother of four children who were inside the vehicle, and this sudden stalling created an imminent crash hazard and an extreme risk to my family's safety.The vehicle was towed to an authorized dea…

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2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2017: 0 complaints · 2018: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2017000
2018000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2017000
2018000

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentPower TrainUnknown Or OtherElectrical SystemEngineStructure:BodySeatsAir BagsVehicle Speed Control
Power Train—
7
ODI 10946550 · 27,500 mi

"TAKATA RECALL"... I BOUGHT 2016 CHRYSLER TOWN & COUNTRY TOURING COUPLE OF MONTHS BACK & IT'S HAVE 27,500 MILES ON IT. SINCE I START DRIVING THIS CAR IT'S HAVING AN ISSUE WITH SHIFTING THE GEARS. THE RPM GOES UP TO 4000 TO 5000 RPM & THEN IT'S START SHIFTING THE GEARS ALSO WHEN I DRIVE THE CAR ON HIGHWAY AND PUT CAR ON CRUISE CONTROL THE RPM STAYS NEAR BY 3000 TO 4000RPM. WHEN I PRESS THE ACCELERATOR IT'S NEVER TAKE QUICK PICK IT'S ALWAYS TAKE LONG TIME FOR PICK THE SPEED AND THE ENGINE OR TRANSMISSION MAKE SOME HEAVY NOISE. I TOOK THE CAR AT …

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ODI 11218875 · 55,000 mi

WHILE AT A STOP SIGN CAR STOPPED WORKING. IT WOULD NOT START SO WE HAD A NEW BATTERY PUT IN. THEN THE NEXT DAY WHILE DRIVING 60 MPH ON A HIGHWAY LOST ALL ABILITY TO ACCELERATE, STEER OR BREAK. WAS ABLE TO RESTART THE CAR A FEW MOMENTS LATER AND DROVE A FEW MORE MILES AND WHILE TURNING RIGHT ONTO A BUSY INTERSECTION THE SAME THING HAPPENED. WE ARE VERY LUCKY WE WERE NOT HIT BY ANOTHER VEHICLE IN ANY OF THESE SITUATIONS!

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ODI 11311629 · 100,000 mi

WHILE WE ARE DRIVING THE VEHICLE WILL START TO JUMP AROUND AND WE HAVE TO TAKE OUR FOOT OF THE PEDAL. THEN WHEN WE ARE GOING UP ANY KIND OF HILL OR MOUNTAIN WE LOSS POWER AND ALMOST COME TO A COMPLETE STOP EVEN WHEN WE PRESS THE PEDAL ALL THE WAY TO THE FLOOR. THE AMOUNT OF SPEED WE LOSS IS VERY UNSAFE AND VERY ALARMING. HOW IS THERE NOT A RECALL ON THIS, I HAVE SEEN STORY AFTER STORY ABOUT THIS. IT HAPPENS TO US EVERY SINGLE DAY, THERE IS NOT A DAY THAT WE DON'T HAVE THIS ISSUE WITH THIS VEHICLE.

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9
ODI 10981308 · 64,002 mi

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE REGISTERED THE INCORRECT GEAR. PRIOR TO THAT, THE VEHICLE COULD NOT BE DE-POWERED UNTIL AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE VEHICLE COULD NOT BE STARTED THREE WEEKS LATER. THE VEHICLE WAS TOWED TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT A 13MM NET WAS LOOSE, THE BOLT NEEDED TO BE TIGHTENED, AND THE WIRE HARNESS…

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ODI 11246123 · 77,000 mi

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT THE SIDE SLIDING DOORS, POWER WINDOWS, AND WINDSHIELD WIPERS FAILED TO OPERATE AS NEEDED. THERE WERE NO WARNING INDICATORS ILLUMINATED. FURTHERMORE, THE ALARM AND THE HORN SOUNDED ON THEIR OWN WITHOUT WARNING. THE CONTACT DROVE TO ZIMMERMAN MOTORS (1301 MARKET ST, SUNBURY, PA 17801, [phone removed]) AND WAS INFORMED THAT THERE WERE NO DEFECTS WITH THE VEHICLE; HOWEVER,THE …

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ODI 11278717 · 60,000 mi

VEHICLE'S TIPM MODULE FAILED, CAUSING THE VEHICLE TO STALL TO A STOP ON A BUSY STREET. HAZARD LIGHTS DID NOT WORK. TRANSMISSION SHIFTER LOCKED ITSELF IN PARK. ALL CLUSTER INSTRUMENT WARNING LIGHTS WERE ON. UCONNECT SOUND SYSTEM OFF. POWER WINDOWS AND LOCKS DISABLED. SLIDING DOORS LOCKED AND DISABLED. ENGINE REMAINED RUNNING WITH KEY OUT OF IGNITION. THE VEHICLE'S COMPLETE TIPM FAILURE, WHICH ALSO CONTROLS THE HAZARD WARNING LIGHTS (WHICH SHOULD BE ON AN ISOLATED CIRCUIT), CONTRIBUTED TO A THREE CAR ACCIDENT.

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22
ODI 10956968 · 39,000 mi

TRANSMISSION FAILURE

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ODI 11217102 · 82,000 mi

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. A PASSERBY HAD TO HELP THE CONTACT MANEUVER THE VEHICLE OFF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY WHERE IT WAS DETERMINED THAT THE FAILURE WAS RELATED TO MANUFACTURER RECALL CAMPAIGN NUMBER: S44. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED TO TOW THE VEHICLE TO AN AUTHORIZED DEALER AT THE OWNER'S EXPENSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILUR…

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ODI 11228452 · 88,247 mi

CYLINDER 2 MISFIRE. CAUSE IS A BAD LEFT CYLINDER HEAD.

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1
ODI 11416819 · 105,000 mi

THE TRANSMISSION HYDRAULIC PUMP FAILED AND CAUSED COMPLETE FAILURE OF THE TRANS AT 105000 MILES. THE ROCKER ARMS FAILED AT 97000 MILES. THE FRONT LOWER AARM BUSHINGS FAILED AT ABOUT 60000 MILES. THE REAR SLIDER DOORS DON'T LOCK AND WHEN THE DEALER TRIED TO REPAIR THEM THEY MADE IT WORSE NOW THE WINDOWS IN THOSE DOORS ARE FAILING. ALSO A CODE FOR THERMOSTAT HOUSING POPPED UP AFTER THE ROCKER ARM REPAIR. WHAT A TERRIBLE VEHICLE. IT'S ONLY 5 YEARS OLD AND I'M A STICKLER ABOUT MAINTENANCE.

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00
6
ODI 10946550 · 27,500 mi

"TAKATA RECALL"... I BOUGHT 2016 CHRYSLER TOWN & COUNTRY TOURING COUPLE OF MONTHS BACK & IT'S HAVE 27,500 MILES ON IT. SINCE I START DRIVING THIS CAR IT'S HAVING AN ISSUE WITH SHIFTING THE GEARS. THE RPM GOES UP TO 4000 TO 5000 RPM & THEN IT'S START SHIFTING THE GEARS ALSO WHEN I DRIVE THE CAR ON HIGHWAY AND PUT CAR ON CRUISE CONTROL THE RPM STAYS NEAR BY 3000 TO 4000RPM. WHEN I PRESS THE ACCELERATOR IT'S NEVER TAKE QUICK PICK IT'S ALWAYS TAKE LONG TIME FOR PICK THE SPEED AND THE ENGINE OR TRANSMISSION MAKE SOME HEAVY NOISE. I TOOK THE CAR AT …

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ODI 11246308 · 67,000 mi

THE VAN SLOWS TO NEARLY A CRAWL WHEN GOING UP ANY INCLINE.

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ODI 11311629 · 100,000 mi

WHILE WE ARE DRIVING THE VEHICLE WILL START TO JUMP AROUND AND WE HAVE TO TAKE OUR FOOT OF THE PEDAL. THEN WHEN WE ARE GOING UP ANY KIND OF HILL OR MOUNTAIN WE LOSS POWER AND ALMOST COME TO A COMPLETE STOP EVEN WHEN WE PRESS THE PEDAL ALL THE WAY TO THE FLOOR. THE AMOUNT OF SPEED WE LOSS IS VERY UNSAFE AND VERY ALARMING. HOW IS THERE NOT A RECALL ON THIS, I HAVE SEEN STORY AFTER STORY ABOUT THIS. IT HAPPENS TO US EVERY SINGLE DAY, THERE IS NOT A DAY THAT WE DON'T HAVE THIS ISSUE WITH THIS VEHICLE.

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Unknown Or Other
7
ODI 10946550 · 27,500 mi

"TAKATA RECALL"... I BOUGHT 2016 CHRYSLER TOWN & COUNTRY TOURING COUPLE OF MONTHS BACK & IT'S HAVE 27,500 MILES ON IT. SINCE I START DRIVING THIS CAR IT'S HAVING AN ISSUE WITH SHIFTING THE GEARS. THE RPM GOES UP TO 4000 TO 5000 RPM & THEN IT'S START SHIFTING THE GEARS ALSO WHEN I DRIVE THE CAR ON HIGHWAY AND PUT CAR ON CRUISE CONTROL THE RPM STAYS NEAR BY 3000 TO 4000RPM. WHEN I PRESS THE ACCELERATOR IT'S NEVER TAKE QUICK PICK IT'S ALWAYS TAKE LONG TIME FOR PICK THE SPEED AND THE ENGINE OR TRANSMISSION MAKE SOME HEAVY NOISE. I TOOK THE CAR AT …

Look up ODI 10946550 at NHTSA ↗

ODI 11218875 · 55,000 mi

WHILE AT A STOP SIGN CAR STOPPED WORKING. IT WOULD NOT START SO WE HAD A NEW BATTERY PUT IN. THEN THE NEXT DAY WHILE DRIVING 60 MPH ON A HIGHWAY LOST ALL ABILITY TO ACCELERATE, STEER OR BREAK. WAS ABLE TO RESTART THE CAR A FEW MOMENTS LATER AND DROVE A FEW MORE MILES AND WHILE TURNING RIGHT ONTO A BUSY INTERSECTION THE SAME THING HAPPENED. WE ARE VERY LUCKY WE WERE NOT HIT BY ANOTHER VEHICLE IN ANY OF THESE SITUATIONS!

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ODI 11311629 · 100,000 mi

WHILE WE ARE DRIVING THE VEHICLE WILL START TO JUMP AROUND AND WE HAVE TO TAKE OUR FOOT OF THE PEDAL. THEN WHEN WE ARE GOING UP ANY KIND OF HILL OR MOUNTAIN WE LOSS POWER AND ALMOST COME TO A COMPLETE STOP EVEN WHEN WE PRESS THE PEDAL ALL THE WAY TO THE FLOOR. THE AMOUNT OF SPEED WE LOSS IS VERY UNSAFE AND VERY ALARMING. HOW IS THERE NOT A RECALL ON THIS, I HAVE SEEN STORY AFTER STORY ABOUT THIS. IT HAPPENS TO US EVERY SINGLE DAY, THERE IS NOT A DAY THAT WE DON'T HAVE THIS ISSUE WITH THIS VEHICLE.

Look up ODI 11311629 at NHTSA ↗

—
25
ODI 11153735 · 55,000 mi

DRIVER AND PASSENGER SLIDING DOOR LOCK FAILURE; REFUSES TO ENGAGE TO LOCK THE DOORS WHILE STATIONARY OR IN MOTION; WHEN CLICK THE DOOR LOCK BUTTON ON KEY FOB MAKES A LOUD NOISE ON EACH DOOR AND WHEN DRIVING AFTER A SHORT PERIOD OF TIME WHEN AUTO LOCK TRIES TO ENGAGE MAKES LOAD NOISES ON EACH SIDE

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ODI 11186317 · 6,500 mi

UPON PLUGGING A USB CABLE INTO THE PORT ON THE CENTER CONSOLE THERE WAS A SPARK AND A LOUD POP. AFTERWARDS IF THE TEMPERATURE GOT TOO HOT INSIDE THE CABIN THE UCONNECT SYSTEM WOULD REBOOT ON IT'S OWN, REGARDLESS OF IF THE VAN WAS IN MOTION OR STATIONARY. IN ADDITION THE PASSENGER SLIDING DOOR WOULD NOT LOCK AT ALL AFTERWARDS. UPON TAKING THE VAN TO THE DEALERSHIP THEY IDENTIFIED BOTH ISSUES AS NEEDING A NEW RADIO AND A NEW LOCKING MECHANISM, BOTH OF WHICH WERE COVERED UNDER WARRANTY.

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ODI 11202625 · 65,000 mi

SLIDING DOOR LOCKING MECHANISM IS JAMMED AND WILL NOT UNLOCK. DOOR IS STUCK SHUT. SEEMS TO BE AN ELECTRICAL ISSUE BUT WILL NOT RESET BY REMOVING THE FUSE AND REINSTALLING. THIS IS A SAFETY ISSUE IN CASE OF AN ACCIDENT - IF IT WERE THE ONLY DOOR WE COULD GET OUT. THE VAN IS UNDER AN EXTENDED WARRANTY AND WE PLAN TO HAVE IT FIXED, BUT IT IS NOT THE FIRST TIME IT HAS HAPPENED - THE OTHER TIMES, IT JUST CORRECTED ITSELF AND RESET. THE OTHER SLIDING DOOR ALSO RANDOMLY WON'T SHUT BECAUSE THE LOCKING MECHANISM IS STUCK AND WE HAVE WORK IT INTO PLAC…

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2
ODI 11101395 · 88,000 mi

TAKATA RECALL: I RECENTLY PURCHASED A 2016 CHRYSLER TOWN AND COUNTRY LESS THEN A YEAR AND A HALF AGO. I HAVE HAD 2 MAJOR PARTS BREAK IN MY REAR END. THE FIRST ONE WAS THE CONTROL ARM AND THE SECOND ONE WAS THE AXLE BEAM WHICH NEITHER ONE ARE COVERED UNDER WARRANTY. I WAS DRIVING WHEN BOTH OF THEM WENT OUT! I'M EXTREMELY DISAPPOINTED THAT SINCE I'VE PURCHASED 3 VEHICLES FROM CHRYSLER THEY WILL NOT COVER THE EXPENSE. THIS AXLE BEAM BROKE WHILE I HAD MY 2 YOUNG CHILDREN WHICH ARE 5 AND 3 IN THE VAN WHILE GOING AROUND A CURVE AT 20MPH. I'M THANKFUL…

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ODI 11449059

It has happened twice now the my 2016 town and country has turned off out of no where. The first time i was just getting off the freeway and the whole car lost power in Strang way and the string wheel locked up.

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5
ODI 11240509 · 20,000 mi

I WAS DRIVING TO THE POST OFFICE AND AS I WAS GETTING CLOSE, THE VEHICLE SUDDENLY VEERED TO THE RIGHT, GOING UP ON THE CURB AND SIDEWALK, BARELY MISSED A TELEPHONE POLE, CRASHING INTO A UTILITY BOX. VEHICLE WAS TOTALED, NO INJURIES RECEIVED, AIR BAGS DID NOT DEPLOY. TRAVEL SPEED WAS AT POSTED LIMIT OF 35. WHEN MY SON GOT THERE HE SAID THAT IT LOOKED AS IF THE 2 TIRES ON THE RIGHT HAD MALFUNCTIONED AND GONE FLAT, ALMOST AS IF THEY HAD RUN OVER SHARP OBJECTS, CAUSING THE VAN TO SUDDENLY VEER RIGHT

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ODI 11254635 · 50,000 mi

SLIDING DOOR ON DRIVERS SIDE FAILED TO OPEN WITH KEYLESS ENTRY OR MANUALLY OPENING. THIS IS A HUGE SAFETY CONCERN. WE WERE ABLE TO EVENTUALLY OPEN THE DOOR, BUT NOW THE DOOR ACTUATOR BUZZES LOUDLY WHEN LOCKING/UNLOCKING. DOOR WILL INTERMITTENTLY NOT OPEN WITH KEYLESS ENTRY OR MANUALLY.

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ODI 11444895

Back sliding door inoperable, dealership sold the vehicle this way, neglected to disclose the issue. When we noticed we refused the sale, dealership added to the sale contract that it would be fixed before delivery, vehicle was not fixed before delivery after several attempts, and a third party off site company attempted to fix the issue. Dealership had the vehicle for 36 days before coming to a temporary fix, door still has issues opening and closing. Sometimes won’t open at all or just close instantly after opening pinching/crushing anyone…

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2
ODI 11340561 · 66,576 mi

DRIVER SEAT HEATING MECHANISM DOES NOT WORK. RIGHT SLIDING DOOR ACTUATOR BUZZES LOUDLY.

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ODI 11674076

HEAD REST ON PASSENGER FRONT SEAT DEPLOYED/MALFUNCTIONED UNEXPECTEDLY. YES IT IS AVAILABLE FOR INSPECTION. IT COULD HAVE HIT MY HUSBAND IN THE HEAD AS HE WAS ENTERING THE VEHICLE. NOW I AM CONCERNED THE SAME MALFUNCTION MAY HAPPEN ON DRIVERS SIDE WHILE VEHICLE IS BEING DRIVEN. NO NO NO WARNING WERE GIVEN

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1
ODI 11532723

While driving my vehicle my driver's side headrest exploded without being in an accident. I received no warning from Chrysler about the headrests being faulty. They left driving that unsafe vehicle with the exploded headrest for over 7 months this before replacing it and refuse to replace the passenger one as well stating, "we will only replace that if it explodes during the extended warranty period for it and yours is almost up." They currently still have my vehicle at the dealership. They clearly want to see a car accident occur knowing that …

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4
ODI 10946550 · 27,500 mi

"TAKATA RECALL"... I BOUGHT 2016 CHRYSLER TOWN & COUNTRY TOURING COUPLE OF MONTHS BACK & IT'S HAVE 27,500 MILES ON IT. SINCE I START DRIVING THIS CAR IT'S HAVING AN ISSUE WITH SHIFTING THE GEARS. THE RPM GOES UP TO 4000 TO 5000 RPM & THEN IT'S START SHIFTING THE GEARS ALSO WHEN I DRIVE THE CAR ON HIGHWAY AND PUT CAR ON CRUISE CONTROL THE RPM STAYS NEAR BY 3000 TO 4000RPM. WHEN I PRESS THE ACCELERATOR IT'S NEVER TAKE QUICK PICK IT'S ALWAYS TAKE LONG TIME FOR PICK THE SPEED AND THE ENGINE OR TRANSMISSION MAKE SOME HEAVY NOISE. I TOOK THE CAR AT …

Look up ODI 10946550 at NHTSA ↗

ODI 11311629 · 100,000 mi

WHILE WE ARE DRIVING THE VEHICLE WILL START TO JUMP AROUND AND WE HAVE TO TAKE OUR FOOT OF THE PEDAL. THEN WHEN WE ARE GOING UP ANY KIND OF HILL OR MOUNTAIN WE LOSS POWER AND ALMOST COME TO A COMPLETE STOP EVEN WHEN WE PRESS THE PEDAL ALL THE WAY TO THE FLOOR. THE AMOUNT OF SPEED WE LOSS IS VERY UNSAFE AND VERY ALARMING. HOW IS THERE NOT A RECALL ON THIS, I HAVE SEEN STORY AFTER STORY ABOUT THIS. IT HAPPENS TO US EVERY SINGLE DAY, THERE IS NOT A DAY THAT WE DON'T HAVE THIS ISSUE WITH THIS VEHICLE.

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ODI 11373869 · 83,007 mi

WE WE'RE DRIVING HOME FROM BISHOP ON THE HIGHWAY AT NIGHT, WHEN ALL OF A SUDDEN THE VAN WOULDN'T SHIFT TO 3 GEAR. IT WOULDN'T GO PAST 40 MILES PER HOUR. EVERY TIME WE TRIED TO ACCELERATE THE RPM'S WOULD GO PAST THE RED SECTION (ABOUT SECTION 8 OR 9). IT WAS DRIVING FINE AROUND 65 MILES PER HOUR PRIOR, WHEN ALL OF A SUDDEN IT WOULDN'T CONTINUE ACCELERATING AT THAT SPEED ANYMORE. WE PULLED OVER TRYING TO SWITCH GEARS TO SEE IF IT WOULD GO BACK TO NORMAL, BUT THAT DIDN'T WORK AND WE ALSO TRIED TURNING OFF THE CAR AND NOTHING WORKED. WE PULLED UP …

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Electrical System
9
ODI 10981308 · 64,002 mi

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE REGISTERED THE INCORRECT GEAR. PRIOR TO THAT, THE VEHICLE COULD NOT BE DE-POWERED UNTIL AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE VEHICLE COULD NOT BE STARTED THREE WEEKS LATER. THE VEHICLE WAS TOWED TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT A 13MM NET WAS LOOSE, THE BOLT NEEDED TO BE TIGHTENED, AND THE WIRE HARNESS…

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ODI 11246123 · 77,000 mi

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT THE SIDE SLIDING DOORS, POWER WINDOWS, AND WINDSHIELD WIPERS FAILED TO OPERATE AS NEEDED. THERE WERE NO WARNING INDICATORS ILLUMINATED. FURTHERMORE, THE ALARM AND THE HORN SOUNDED ON THEIR OWN WITHOUT WARNING. THE CONTACT DROVE TO ZIMMERMAN MOTORS (1301 MARKET ST, SUNBURY, PA 17801, [phone removed]) AND WAS INFORMED THAT THERE WERE NO DEFECTS WITH THE VEHICLE; HOWEVER,THE …

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ODI 11278717 · 60,000 mi

VEHICLE'S TIPM MODULE FAILED, CAUSING THE VEHICLE TO STALL TO A STOP ON A BUSY STREET. HAZARD LIGHTS DID NOT WORK. TRANSMISSION SHIFTER LOCKED ITSELF IN PARK. ALL CLUSTER INSTRUMENT WARNING LIGHTS WERE ON. UCONNECT SOUND SYSTEM OFF. POWER WINDOWS AND LOCKS DISABLED. SLIDING DOORS LOCKED AND DISABLED. ENGINE REMAINED RUNNING WITH KEY OUT OF IGNITION. THE VEHICLE'S COMPLETE TIPM FAILURE, WHICH ALSO CONTROLS THE HAZARD WARNING LIGHTS (WHICH SHOULD BE ON AN ISOLATED CIRCUIT), CONTRIBUTED TO A THREE CAR ACCIDENT.

Look up ODI 11278717 at NHTSA ↗

25
ODI 11153735 · 55,000 mi

DRIVER AND PASSENGER SLIDING DOOR LOCK FAILURE; REFUSES TO ENGAGE TO LOCK THE DOORS WHILE STATIONARY OR IN MOTION; WHEN CLICK THE DOOR LOCK BUTTON ON KEY FOB MAKES A LOUD NOISE ON EACH DOOR AND WHEN DRIVING AFTER A SHORT PERIOD OF TIME WHEN AUTO LOCK TRIES TO ENGAGE MAKES LOAD NOISES ON EACH SIDE

Look up ODI 11153735 at NHTSA ↗

ODI 11186317 · 6,500 mi

UPON PLUGGING A USB CABLE INTO THE PORT ON THE CENTER CONSOLE THERE WAS A SPARK AND A LOUD POP. AFTERWARDS IF THE TEMPERATURE GOT TOO HOT INSIDE THE CABIN THE UCONNECT SYSTEM WOULD REBOOT ON IT'S OWN, REGARDLESS OF IF THE VAN WAS IN MOTION OR STATIONARY. IN ADDITION THE PASSENGER SLIDING DOOR WOULD NOT LOCK AT ALL AFTERWARDS. UPON TAKING THE VAN TO THE DEALERSHIP THEY IDENTIFIED BOTH ISSUES AS NEEDING A NEW RADIO AND A NEW LOCKING MECHANISM, BOTH OF WHICH WERE COVERED UNDER WARRANTY.

Look up ODI 11186317 at NHTSA ↗

ODI 11202625 · 65,000 mi

SLIDING DOOR LOCKING MECHANISM IS JAMMED AND WILL NOT UNLOCK. DOOR IS STUCK SHUT. SEEMS TO BE AN ELECTRICAL ISSUE BUT WILL NOT RESET BY REMOVING THE FUSE AND REINSTALLING. THIS IS A SAFETY ISSUE IN CASE OF AN ACCIDENT - IF IT WERE THE ONLY DOOR WE COULD GET OUT. THE VAN IS UNDER AN EXTENDED WARRANTY AND WE PLAN TO HAVE IT FIXED, BUT IT IS NOT THE FIRST TIME IT HAS HAPPENED - THE OTHER TIMES, IT JUST CORRECTED ITSELF AND RESET. THE OTHER SLIDING DOOR ALSO RANDOMLY WON'T SHUT BECAUSE THE LOCKING MECHANISM IS STUCK AND WE HAVE WORK IT INTO PLAC…

Look up ODI 11202625 at NHTSA ↗

—
12
ODI 10933787 · 13,000 mi

VEHICLE HAS HAD REPEATED ISSUES WITH ACCELERATION AND SHIFTING GEARS SINCE PURCHASE. VEHICLE WILL NOT ACCELERATE OVER 40 MPH WHILE DRIVING AND RPMS REDLINE. IT HAS BEEN IN FOR REPAIR FOR OVER 40 DAYS SINCE MARCH 2016 AND IS CURRENTLY AT DEALERSHIP. MOST RECENTLY THE VEHICLE LOST ALL POWER, INCLUDING ABILITY TO STEER AND BRAKE PROPERLY, AFTER BEING IN REVERSE BACKING OUT OF MY DRIVEWAY. DURING THE LAST TWO INCIDENTS, NO WARNING LIGHTS HAVE ILLUMINATED, NOR HAVE THERE BEEN ANY FAULT CODES FOUND IN THE VEHICLE'S SYSTEM. THE VAN IS EXTREMELY UN…

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ODI 10970079 · 24,000 mi

WE HAD JUST TURNED INTO OUR SUBDIVISION AND ALL THE LIGHTS IN THE DASH ILLUMINATED, THE WINDSHIELD WIPERS TURNED ON AND THEN WHILE DRIVING DOWN THE ROAD THE ENGINE SHUT OFF. WE WERE TRAVELING AT A LOW SPEED SO WHEN THE VAN CAME TO A STOP WE WERE ABLE TO RESTART IT. THE DEALERSHIP DIDN'T SOUND TO CONCERNED AND ARE GOING TO LOOK AT THE VAN ON THURSDAY. I'M EXTREMELY DISAPPOINTED WITH THEIR RESPONSE AS THIS COULD HAVE EASILY HAPPENED WITH MY KIDS IN THE CAR WHEN IT WAS TRAVELING AT A HIGHER RATE OF SPEED.

Look up ODI 10970079 at NHTSA ↗

ODI 11060935 · 30,000 mi

MY WIFE WAS PARKED AT A GAS STATION 5 MILES FROM OUR HOME AND ALL OUTLETS AND LIGHTS BEGAN BILLOWING SMOKE INTO THE CABIN. THE FIRE DEPARTMENT WAS CALLED AND THEY DISCONNECTED THE BATTERY. IT HAS 30000 MILES DRIVEN. SHE HAD TO EVACUATE THE CHILDREN, AND IT WAS TOWED TO A CHRYSLER DEALER (MILLER IN LEBANON, NH) WE ARE WAITING FOR A DIAGNOSIS. *TT*DT*TP *CN

Look up ODI 11060935 at NHTSA ↗

14
ODI 11171696 · 49,000 mi

DRIVER'S SIDE, POWER SLIDING DOOR, WILL NOT OPEN. THIS IS A SAFETY HAZARD. IN AN EMERGENCY OR ACCIDENT, ONLY THE OTHER SLIDING DOOR WILL OPEN OR IF BLOCKED, ALL WILL BE TRAPPED AND UNABLE TO EXIT THE VEHICLE. VEHICLE IS ONLY 2.5 YEARS OLD AND 49K MILES. DEALERSHIP AND OTHER REPAIR BUSINESS SAY NO WARRANTY COVERAGE. PRICE TO FIX IS EITHER $1,371 OR $1,495. I'M SEEING LOTS OF OTHER OWNERS COMPLAINING ABOUT THIS SAFETY ISSUE AND BEING CHARGED THIS GROSS AMOUNT OF MONEY. LIVES ARE AT RISK. PLEASE MAKE THIS A RECALL ISSUE AS PASSENGERS RISK BECOMING…

Look up ODI 11171696 at NHTSA ↗

ODI 11176351 · 56,000 mi

THE SLIDING DOOR QUIT OPENING. IT WILL NOT OPEN ELECTRONICALLY OR MANUALLY.

Look up ODI 11176351 at NHTSA ↗

ODI 11204435 · 20,000 mi

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT WAS USING THE KEYLESS ENTRY, THE VEHICLE'S DOORS AND LIFTGATE FAILED TO OPEN AND CLOSE. ADDITIONALLY, THE MANUAL BUTTON HAD TO BE PUSHED FOUR TIMES BEFORE THE DOORS OPENED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORMANDIN CHRYSLER JEEP DODGE RAM FIAT (900 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLES NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. TH…

Look up ODI 11204435 at NHTSA ↗

0
2
ODI 11282170 · 74,000 mi

AIRBAG LIGHT WOULD LIGHT UP ON AND OFF AND THEN ALL OF SUDDEN STAYED ON SUDDENLY. TOOK THE VAN TO THE DEALERSHIP AND NOW SAYING THE PASSENGER SIDE AIRBAG WIRING HARNESS IS BAD AND NEEDS REPLACED. BUT BEFORE THE SOLID LIGHT WHEN I MOVED THE DRIVERS SIDE SEAT THE LIGHT WOULD GO OFF OR COME ON. HOW CAN AIRBAG HARNESS GO BAD.

Look up ODI 11282170 at NHTSA ↗

ODI 11458497

AT A STOPLIGHT THE VEHICLE COMPLETELY QUITS .. TOTALLY ..PUT IN PARK RESTART OK. THE VEHICLES AIRBAG LIGHT ON THE CONTROL PANEL AT THE END OF THE "P R N D " COMES ON WITH AN ALARM. IT REQUIRES ALL ELECTRONICS IE CLOCK TO BE RESET. HAVE NOT EXPERIENCED AT ANY OTHER SPEED EXCEPT IDLE AT A STOP.

Look up ODI 11458497 at NHTSA ↗

2
ODI 10933787 · 13,000 mi

VEHICLE HAS HAD REPEATED ISSUES WITH ACCELERATION AND SHIFTING GEARS SINCE PURCHASE. VEHICLE WILL NOT ACCELERATE OVER 40 MPH WHILE DRIVING AND RPMS REDLINE. IT HAS BEEN IN FOR REPAIR FOR OVER 40 DAYS SINCE MARCH 2016 AND IS CURRENTLY AT DEALERSHIP. MOST RECENTLY THE VEHICLE LOST ALL POWER, INCLUDING ABILITY TO STEER AND BRAKE PROPERLY, AFTER BEING IN REVERSE BACKING OUT OF MY DRIVEWAY. DURING THE LAST TWO INCIDENTS, NO WARNING LIGHTS HAVE ILLUMINATED, NOR HAVE THERE BEEN ANY FAULT CODES FOUND IN THE VEHICLE'S SYSTEM. THE VAN IS EXTREMELY UN…

Look up ODI 10933787 at NHTSA ↗

ODI 11373869 · 83,007 mi

WE WE'RE DRIVING HOME FROM BISHOP ON THE HIGHWAY AT NIGHT, WHEN ALL OF A SUDDEN THE VAN WOULDN'T SHIFT TO 3 GEAR. IT WOULDN'T GO PAST 40 MILES PER HOUR. EVERY TIME WE TRIED TO ACCELERATE THE RPM'S WOULD GO PAST THE RED SECTION (ABOUT SECTION 8 OR 9). IT WAS DRIVING FINE AROUND 65 MILES PER HOUR PRIOR, WHEN ALL OF A SUDDEN IT WOULDN'T CONTINUE ACCELERATING AT THAT SPEED ANYMORE. WE PULLED OVER TRYING TO SWITCH GEARS TO SEE IF IT WOULD GO BACK TO NORMAL, BUT THAT DIDN'T WORK AND WE ALSO TRIED TURNING OFF THE CAR AND NOTHING WORKED. WE PULLED UP …

Look up ODI 11373869 at NHTSA ↗

Engine
22
ODI 10956968 · 39,000 mi

TRANSMISSION FAILURE

Look up ODI 10956968 at NHTSA ↗

ODI 11217102 · 82,000 mi

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. A PASSERBY HAD TO HELP THE CONTACT MANEUVER THE VEHICLE OFF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY WHERE IT WAS DETERMINED THAT THE FAILURE WAS RELATED TO MANUFACTURER RECALL CAMPAIGN NUMBER: S44. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED TO TOW THE VEHICLE TO AN AUTHORIZED DEALER AT THE OWNER'S EXPENSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILUR…

Look up ODI 11217102 at NHTSA ↗

ODI 11228452 · 88,247 mi

CYLINDER 2 MISFIRE. CAUSE IS A BAD LEFT CYLINDER HEAD.

Look up ODI 11228452 at NHTSA ↗

2
ODI 11101395 · 88,000 mi

TAKATA RECALL: I RECENTLY PURCHASED A 2016 CHRYSLER TOWN AND COUNTRY LESS THEN A YEAR AND A HALF AGO. I HAVE HAD 2 MAJOR PARTS BREAK IN MY REAR END. THE FIRST ONE WAS THE CONTROL ARM AND THE SECOND ONE WAS THE AXLE BEAM WHICH NEITHER ONE ARE COVERED UNDER WARRANTY. I WAS DRIVING WHEN BOTH OF THEM WENT OUT! I'M EXTREMELY DISAPPOINTED THAT SINCE I'VE PURCHASED 3 VEHICLES FROM CHRYSLER THEY WILL NOT COVER THE EXPENSE. THIS AXLE BEAM BROKE WHILE I HAD MY 2 YOUNG CHILDREN WHICH ARE 5 AND 3 IN THE VAN WHILE GOING AROUND A CURVE AT 20MPH. I'M THANKFUL…

Look up ODI 11101395 at NHTSA ↗

ODI 11449059

It has happened twice now the my 2016 town and country has turned off out of no where. The first time i was just getting off the freeway and the whole car lost power in Strang way and the string wheel locked up.

Look up ODI 11449059 at NHTSA ↗

12
ODI 10933787 · 13,000 mi

VEHICLE HAS HAD REPEATED ISSUES WITH ACCELERATION AND SHIFTING GEARS SINCE PURCHASE. VEHICLE WILL NOT ACCELERATE OVER 40 MPH WHILE DRIVING AND RPMS REDLINE. IT HAS BEEN IN FOR REPAIR FOR OVER 40 DAYS SINCE MARCH 2016 AND IS CURRENTLY AT DEALERSHIP. MOST RECENTLY THE VEHICLE LOST ALL POWER, INCLUDING ABILITY TO STEER AND BRAKE PROPERLY, AFTER BEING IN REVERSE BACKING OUT OF MY DRIVEWAY. DURING THE LAST TWO INCIDENTS, NO WARNING LIGHTS HAVE ILLUMINATED, NOR HAVE THERE BEEN ANY FAULT CODES FOUND IN THE VEHICLE'S SYSTEM. THE VAN IS EXTREMELY UN…

Look up ODI 10933787 at NHTSA ↗

ODI 10970079 · 24,000 mi

WE HAD JUST TURNED INTO OUR SUBDIVISION AND ALL THE LIGHTS IN THE DASH ILLUMINATED, THE WINDSHIELD WIPERS TURNED ON AND THEN WHILE DRIVING DOWN THE ROAD THE ENGINE SHUT OFF. WE WERE TRAVELING AT A LOW SPEED SO WHEN THE VAN CAME TO A STOP WE WERE ABLE TO RESTART IT. THE DEALERSHIP DIDN'T SOUND TO CONCERNED AND ARE GOING TO LOOK AT THE VAN ON THURSDAY. I'M EXTREMELY DISAPPOINTED WITH THEIR RESPONSE AS THIS COULD HAVE EASILY HAPPENED WITH MY KIDS IN THE CAR WHEN IT WAS TRAVELING AT A HIGHER RATE OF SPEED.

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ODI 11060935 · 30,000 mi

MY WIFE WAS PARKED AT A GAS STATION 5 MILES FROM OUR HOME AND ALL OUTLETS AND LIGHTS BEGAN BILLOWING SMOKE INTO THE CABIN. THE FIRE DEPARTMENT WAS CALLED AND THEY DISCONNECTED THE BATTERY. IT HAS 30000 MILES DRIVEN. SHE HAD TO EVACUATE THE CHILDREN, AND IT WAS TOWED TO A CHRYSLER DEALER (MILLER IN LEBANON, NH) WE ARE WAITING FOR A DIAGNOSIS. *TT*DT*TP *CN

Look up ODI 11060935 at NHTSA ↗

—000
4
ODI 10933787 · 13,000 mi

VEHICLE HAS HAD REPEATED ISSUES WITH ACCELERATION AND SHIFTING GEARS SINCE PURCHASE. VEHICLE WILL NOT ACCELERATE OVER 40 MPH WHILE DRIVING AND RPMS REDLINE. IT HAS BEEN IN FOR REPAIR FOR OVER 40 DAYS SINCE MARCH 2016 AND IS CURRENTLY AT DEALERSHIP. MOST RECENTLY THE VEHICLE LOST ALL POWER, INCLUDING ABILITY TO STEER AND BRAKE PROPERLY, AFTER BEING IN REVERSE BACKING OUT OF MY DRIVEWAY. DURING THE LAST TWO INCIDENTS, NO WARNING LIGHTS HAVE ILLUMINATED, NOR HAVE THERE BEEN ANY FAULT CODES FOUND IN THE VEHICLE'S SYSTEM. THE VAN IS EXTREMELY UN…

Look up ODI 10933787 at NHTSA ↗

ODI 11300211

I WAS DRIVING IN A RESIDENTIAL STREET SUDDENLY MY VEHICLE MADE A NOICE WHEN O DROVE...I DROVE SLOWLY UNTIL I DROVE THE NEXT DAY, IT WONT AT ALL EVEN ON DRIVE SHIFT.

Look up ODI 11300211 at NHTSA ↗

ODI 11439415

While driving in traffic my transmission failed due to a pump failure in the transmission (diagnosed by a mechanic after the incident and having to be towed to a shop). The car stalled in the middle of an active intersection. My make and model and manufacture year was involved in a recall for this exact problem but for unknown reasons my VIN is not included. The car has been meticulously maintained and has less than 50,000 miles. The check engine light appeared immediately prior to the car losing power.

Look up ODI 11439415 at NHTSA ↗

Structure:Body
1
ODI 11416819 · 105,000 mi

THE TRANSMISSION HYDRAULIC PUMP FAILED AND CAUSED COMPLETE FAILURE OF THE TRANS AT 105000 MILES. THE ROCKER ARMS FAILED AT 97000 MILES. THE FRONT LOWER AARM BUSHINGS FAILED AT ABOUT 60000 MILES. THE REAR SLIDER DOORS DON'T LOCK AND WHEN THE DEALER TRIED TO REPAIR THEM THEY MADE IT WORSE NOW THE WINDOWS IN THOSE DOORS ARE FAILING. ALSO A CODE FOR THERMOSTAT HOUSING POPPED UP AFTER THE ROCKER ARM REPAIR. WHAT A TERRIBLE VEHICLE. IT'S ONLY 5 YEARS OLD AND I'M A STICKLER ABOUT MAINTENANCE.

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5
ODI 11240509 · 20,000 mi

I WAS DRIVING TO THE POST OFFICE AND AS I WAS GETTING CLOSE, THE VEHICLE SUDDENLY VEERED TO THE RIGHT, GOING UP ON THE CURB AND SIDEWALK, BARELY MISSED A TELEPHONE POLE, CRASHING INTO A UTILITY BOX. VEHICLE WAS TOTALED, NO INJURIES RECEIVED, AIR BAGS DID NOT DEPLOY. TRAVEL SPEED WAS AT POSTED LIMIT OF 35. WHEN MY SON GOT THERE HE SAID THAT IT LOOKED AS IF THE 2 TIRES ON THE RIGHT HAD MALFUNCTIONED AND GONE FLAT, ALMOST AS IF THEY HAD RUN OVER SHARP OBJECTS, CAUSING THE VAN TO SUDDENLY VEER RIGHT

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ODI 11254635 · 50,000 mi

SLIDING DOOR ON DRIVERS SIDE FAILED TO OPEN WITH KEYLESS ENTRY OR MANUALLY OPENING. THIS IS A HUGE SAFETY CONCERN. WE WERE ABLE TO EVENTUALLY OPEN THE DOOR, BUT NOW THE DOOR ACTUATOR BUZZES LOUDLY WHEN LOCKING/UNLOCKING. DOOR WILL INTERMITTENTLY NOT OPEN WITH KEYLESS ENTRY OR MANUALLY.

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ODI 11444895

Back sliding door inoperable, dealership sold the vehicle this way, neglected to disclose the issue. When we noticed we refused the sale, dealership added to the sale contract that it would be fixed before delivery, vehicle was not fixed before delivery after several attempts, and a third party off site company attempted to fix the issue. Dealership had the vehicle for 36 days before coming to a temporary fix, door still has issues opening and closing. Sometimes won’t open at all or just close instantly after opening pinching/crushing anyone…

Look up ODI 11444895 at NHTSA ↗

14
ODI 11171696 · 49,000 mi

DRIVER'S SIDE, POWER SLIDING DOOR, WILL NOT OPEN. THIS IS A SAFETY HAZARD. IN AN EMERGENCY OR ACCIDENT, ONLY THE OTHER SLIDING DOOR WILL OPEN OR IF BLOCKED, ALL WILL BE TRAPPED AND UNABLE TO EXIT THE VEHICLE. VEHICLE IS ONLY 2.5 YEARS OLD AND 49K MILES. DEALERSHIP AND OTHER REPAIR BUSINESS SAY NO WARRANTY COVERAGE. PRICE TO FIX IS EITHER $1,371 OR $1,495. I'M SEEING LOTS OF OTHER OWNERS COMPLAINING ABOUT THIS SAFETY ISSUE AND BEING CHARGED THIS GROSS AMOUNT OF MONEY. LIVES ARE AT RISK. PLEASE MAKE THIS A RECALL ISSUE AS PASSENGERS RISK BECOMING…

Look up ODI 11171696 at NHTSA ↗

ODI 11176351 · 56,000 mi

THE SLIDING DOOR QUIT OPENING. IT WILL NOT OPEN ELECTRONICALLY OR MANUALLY.

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ODI 11204435 · 20,000 mi

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT WAS USING THE KEYLESS ENTRY, THE VEHICLE'S DOORS AND LIFTGATE FAILED TO OPEN AND CLOSE. ADDITIONALLY, THE MANUAL BUTTON HAD TO BE PUSHED FOUR TIMES BEFORE THE DOORS OPENED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORMANDIN CHRYSLER JEEP DODGE RAM FIAT (900 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLES NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. TH…

Look up ODI 11204435 at NHTSA ↗

0—0
1
ODI 11205751 · 74,400 mi

AIR BAG LIGHT HAS COME ON AND WON'T GO OFF. REAR PASSENGER SLIDING DOOR IS LOCKED DOWN AND CANNOT BE OPENED

Look up ODI 11205751 at NHTSA ↗

0
Seats0
2
ODI 11340561 · 66,576 mi

DRIVER SEAT HEATING MECHANISM DOES NOT WORK. RIGHT SLIDING DOOR ACTUATOR BUZZES LOUDLY.

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ODI 11674076

HEAD REST ON PASSENGER FRONT SEAT DEPLOYED/MALFUNCTIONED UNEXPECTEDLY. YES IT IS AVAILABLE FOR INSPECTION. IT COULD HAVE HIT MY HUSBAND IN THE HEAD AS HE WAS ENTERING THE VEHICLE. NOW I AM CONCERNED THE SAME MALFUNCTION MAY HAPPEN ON DRIVERS SIDE WHILE VEHICLE IS BEING DRIVEN. NO NO NO WARNING WERE GIVEN

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000—
3
ODI 11461027

My son was seated in the front passenger seat on his phone. The car was parked and not on. He was waiti for for me to get in. In his words the "head rest shot out" at him. Sure enough when I entered the van the head rest was deployed. I asked him if he sat down roo hard, was jumping around, anything that the van could have confused as a Collison. He said no, he was sitting like normal waiting for me playing on his phone. And then pow!

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ODI 11525517

*Passenger front active headrest has broken the retaining plastic allowing the headrest to spring forward. *Yes * Not at this time *No *Unknown

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ODI 11605349

Driver side headrest deployed (AHR system) while driving at a speed of 55 mph with no accident. Driver bit tongue while driving. I have found many complaints of this issue online. Vehicle hasn't been inspected at this time since it happened a little over a week ago while on vacation. There were no warning signs that it was going to happen. Just purchased this 2016 Chrysler Town and County a little over a month ago and now have this repair to consider of a faulty "safety" system.

Look up ODI 11605349 at NHTSA ↗

0
Air Bags0
1
ODI 11532723

While driving my vehicle my driver's side headrest exploded without being in an accident. I received no warning from Chrysler about the headrests being faulty. They left driving that unsafe vehicle with the exploded headrest for over 7 months this before replacing it and refuse to replace the passenger one as well stating, "we will only replace that if it explodes during the extended warranty period for it and yours is almost up." They currently still have my vehicle at the dealership. They clearly want to see a car accident occur knowing that …

Look up ODI 11532723 at NHTSA ↗

2
ODI 11282170 · 74,000 mi

AIRBAG LIGHT WOULD LIGHT UP ON AND OFF AND THEN ALL OF SUDDEN STAYED ON SUDDENLY. TOOK THE VAN TO THE DEALERSHIP AND NOW SAYING THE PASSENGER SIDE AIRBAG WIRING HARNESS IS BAD AND NEEDS REPLACED. BUT BEFORE THE SOLID LIGHT WHEN I MOVED THE DRIVERS SIDE SEAT THE LIGHT WOULD GO OFF OR COME ON. HOW CAN AIRBAG HARNESS GO BAD.

Look up ODI 11282170 at NHTSA ↗

ODI 11458497

AT A STOPLIGHT THE VEHICLE COMPLETELY QUITS .. TOTALLY ..PUT IN PARK RESTART OK. THE VEHICLES AIRBAG LIGHT ON THE CONTROL PANEL AT THE END OF THE "P R N D " COMES ON WITH AN ALARM. IT REQUIRES ALL ELECTRONICS IE CLOCK TO BE RESET. HAVE NOT EXPERIENCED AT ANY OTHER SPEED EXCEPT IDLE AT A STOP.

Look up ODI 11458497 at NHTSA ↗

0
1
ODI 11205751 · 74,400 mi

AIR BAG LIGHT HAS COME ON AND WON'T GO OFF. REAR PASSENGER SLIDING DOOR IS LOCKED DOWN AND CANNOT BE OPENED

Look up ODI 11205751 at NHTSA ↗

3
ODI 11461027

My son was seated in the front passenger seat on his phone. The car was parked and not on. He was waiti for for me to get in. In his words the "head rest shot out" at him. Sure enough when I entered the van the head rest was deployed. I asked him if he sat down roo hard, was jumping around, anything that the van could have confused as a Collison. He said no, he was sitting like normal waiting for me playing on his phone. And then pow!

Look up ODI 11461027 at NHTSA ↗

ODI 11525517

*Passenger front active headrest has broken the retaining plastic allowing the headrest to spring forward. *Yes * Not at this time *No *Unknown

Look up ODI 11525517 at NHTSA ↗

ODI 11605349

Driver side headrest deployed (AHR system) while driving at a speed of 55 mph with no accident. Driver bit tongue while driving. I have found many complaints of this issue online. Vehicle hasn't been inspected at this time since it happened a little over a week ago while on vacation. There were no warning signs that it was going to happen. Just purchased this 2016 Chrysler Town and County a little over a month ago and now have this repair to consider of a faulty "safety" system.

Look up ODI 11605349 at NHTSA ↗

—
1
ODI 11286888 · 31,000 mi

MY STEERING CONTROLS DO NOT WORK. THE STEERING WHEEL CONTROLS DONT WORK AND CRUISE CONTROL DOES NOT WORK. THE CONTROLS FOR THE SPEEDOMETER FOR DIGITAL USE DO NOT WORK. THERE IS ONLY 36000 MILES ON THE CAR AND THE PART TO FIX IS UNAVAILABLE. THE QUESTION IS WHY NO RECALL WHEN U CANT ORDER THE PART SO OBVIOUSLY EVERYONE IS HAVING AN ISSUE AND THIS NOT WORKING COULD HAVE PREVENTED 2 ACCIDENTS THAT HAVE OCCURRED HAD THE HORN WORKED LIKE IT SHOULD.

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Vehicle Speed Control
6
ODI 10946550 · 27,500 mi

"TAKATA RECALL"... I BOUGHT 2016 CHRYSLER TOWN & COUNTRY TOURING COUPLE OF MONTHS BACK & IT'S HAVE 27,500 MILES ON IT. SINCE I START DRIVING THIS CAR IT'S HAVING AN ISSUE WITH SHIFTING THE GEARS. THE RPM GOES UP TO 4000 TO 5000 RPM & THEN IT'S START SHIFTING THE GEARS ALSO WHEN I DRIVE THE CAR ON HIGHWAY AND PUT CAR ON CRUISE CONTROL THE RPM STAYS NEAR BY 3000 TO 4000RPM. WHEN I PRESS THE ACCELERATOR IT'S NEVER TAKE QUICK PICK IT'S ALWAYS TAKE LONG TIME FOR PICK THE SPEED AND THE ENGINE OR TRANSMISSION MAKE SOME HEAVY NOISE. I TOOK THE CAR AT …

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ODI 11246308 · 67,000 mi

THE VAN SLOWS TO NEARLY A CRAWL WHEN GOING UP ANY INCLINE.

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ODI 11311629 · 100,000 mi

WHILE WE ARE DRIVING THE VEHICLE WILL START TO JUMP AROUND AND WE HAVE TO TAKE OUR FOOT OF THE PEDAL. THEN WHEN WE ARE GOING UP ANY KIND OF HILL OR MOUNTAIN WE LOSS POWER AND ALMOST COME TO A COMPLETE STOP EVEN WHEN WE PRESS THE PEDAL ALL THE WAY TO THE FLOOR. THE AMOUNT OF SPEED WE LOSS IS VERY UNSAFE AND VERY ALARMING. HOW IS THERE NOT A RECALL ON THIS, I HAVE SEEN STORY AFTER STORY ABOUT THIS. IT HAPPENS TO US EVERY SINGLE DAY, THERE IS NOT A DAY THAT WE DON'T HAVE THIS ISSUE WITH THIS VEHICLE.

Look up ODI 11311629 at NHTSA ↗

4
ODI 10946550 · 27,500 mi

"TAKATA RECALL"... I BOUGHT 2016 CHRYSLER TOWN & COUNTRY TOURING COUPLE OF MONTHS BACK & IT'S HAVE 27,500 MILES ON IT. SINCE I START DRIVING THIS CAR IT'S HAVING AN ISSUE WITH SHIFTING THE GEARS. THE RPM GOES UP TO 4000 TO 5000 RPM & THEN IT'S START SHIFTING THE GEARS ALSO WHEN I DRIVE THE CAR ON HIGHWAY AND PUT CAR ON CRUISE CONTROL THE RPM STAYS NEAR BY 3000 TO 4000RPM. WHEN I PRESS THE ACCELERATOR IT'S NEVER TAKE QUICK PICK IT'S ALWAYS TAKE LONG TIME FOR PICK THE SPEED AND THE ENGINE OR TRANSMISSION MAKE SOME HEAVY NOISE. I TOOK THE CAR AT …

Look up ODI 10946550 at NHTSA ↗

ODI 11311629 · 100,000 mi

WHILE WE ARE DRIVING THE VEHICLE WILL START TO JUMP AROUND AND WE HAVE TO TAKE OUR FOOT OF THE PEDAL. THEN WHEN WE ARE GOING UP ANY KIND OF HILL OR MOUNTAIN WE LOSS POWER AND ALMOST COME TO A COMPLETE STOP EVEN WHEN WE PRESS THE PEDAL ALL THE WAY TO THE FLOOR. THE AMOUNT OF SPEED WE LOSS IS VERY UNSAFE AND VERY ALARMING. HOW IS THERE NOT A RECALL ON THIS, I HAVE SEEN STORY AFTER STORY ABOUT THIS. IT HAPPENS TO US EVERY SINGLE DAY, THERE IS NOT A DAY THAT WE DON'T HAVE THIS ISSUE WITH THIS VEHICLE.

Look up ODI 11311629 at NHTSA ↗

ODI 11373869 · 83,007 mi

WE WE'RE DRIVING HOME FROM BISHOP ON THE HIGHWAY AT NIGHT, WHEN ALL OF A SUDDEN THE VAN WOULDN'T SHIFT TO 3 GEAR. IT WOULDN'T GO PAST 40 MILES PER HOUR. EVERY TIME WE TRIED TO ACCELERATE THE RPM'S WOULD GO PAST THE RED SECTION (ABOUT SECTION 8 OR 9). IT WAS DRIVING FINE AROUND 65 MILES PER HOUR PRIOR, WHEN ALL OF A SUDDEN IT WOULDN'T CONTINUE ACCELERATING AT THAT SPEED ANYMORE. WE PULLED OVER TRYING TO SWITCH GEARS TO SEE IF IT WOULD GO BACK TO NORMAL, BUT THAT DIDN'T WORK AND WE ALSO TRIED TURNING OFF THE CAR AND NOTHING WORKED. WE PULLED UP …

Look up ODI 11373869 at NHTSA ↗

2
ODI 10933787 · 13,000 mi

VEHICLE HAS HAD REPEATED ISSUES WITH ACCELERATION AND SHIFTING GEARS SINCE PURCHASE. VEHICLE WILL NOT ACCELERATE OVER 40 MPH WHILE DRIVING AND RPMS REDLINE. IT HAS BEEN IN FOR REPAIR FOR OVER 40 DAYS SINCE MARCH 2016 AND IS CURRENTLY AT DEALERSHIP. MOST RECENTLY THE VEHICLE LOST ALL POWER, INCLUDING ABILITY TO STEER AND BRAKE PROPERLY, AFTER BEING IN REVERSE BACKING OUT OF MY DRIVEWAY. DURING THE LAST TWO INCIDENTS, NO WARNING LIGHTS HAVE ILLUMINATED, NOR HAVE THERE BEEN ANY FAULT CODES FOUND IN THE VEHICLE'S SYSTEM. THE VAN IS EXTREMELY UN…

Look up ODI 10933787 at NHTSA ↗

ODI 11373869 · 83,007 mi

WE WE'RE DRIVING HOME FROM BISHOP ON THE HIGHWAY AT NIGHT, WHEN ALL OF A SUDDEN THE VAN WOULDN'T SHIFT TO 3 GEAR. IT WOULDN'T GO PAST 40 MILES PER HOUR. EVERY TIME WE TRIED TO ACCELERATE THE RPM'S WOULD GO PAST THE RED SECTION (ABOUT SECTION 8 OR 9). IT WAS DRIVING FINE AROUND 65 MILES PER HOUR PRIOR, WHEN ALL OF A SUDDEN IT WOULDN'T CONTINUE ACCELERATING AT THAT SPEED ANYMORE. WE PULLED OVER TRYING TO SWITCH GEARS TO SEE IF IT WOULD GO BACK TO NORMAL, BUT THAT DIDN'T WORK AND WE ALSO TRIED TURNING OFF THE CAR AND NOTHING WORKED. WE PULLED UP …

Look up ODI 11373869 at NHTSA ↗

4
ODI 10933787 · 13,000 mi

VEHICLE HAS HAD REPEATED ISSUES WITH ACCELERATION AND SHIFTING GEARS SINCE PURCHASE. VEHICLE WILL NOT ACCELERATE OVER 40 MPH WHILE DRIVING AND RPMS REDLINE. IT HAS BEEN IN FOR REPAIR FOR OVER 40 DAYS SINCE MARCH 2016 AND IS CURRENTLY AT DEALERSHIP. MOST RECENTLY THE VEHICLE LOST ALL POWER, INCLUDING ABILITY TO STEER AND BRAKE PROPERLY, AFTER BEING IN REVERSE BACKING OUT OF MY DRIVEWAY. DURING THE LAST TWO INCIDENTS, NO WARNING LIGHTS HAVE ILLUMINATED, NOR HAVE THERE BEEN ANY FAULT CODES FOUND IN THE VEHICLE'S SYSTEM. THE VAN IS EXTREMELY UN…

Look up ODI 10933787 at NHTSA ↗

ODI 11300211

I WAS DRIVING IN A RESIDENTIAL STREET SUDDENLY MY VEHICLE MADE A NOICE WHEN O DROVE...I DROVE SLOWLY UNTIL I DROVE THE NEXT DAY, IT WONT AT ALL EVEN ON DRIVE SHIFT.

Look up ODI 11300211 at NHTSA ↗

ODI 11439415

While driving in traffic my transmission failed due to a pump failure in the transmission (diagnosed by a mechanic after the incident and having to be towed to a shop). The car stalled in the middle of an active intersection. My make and model and manufacture year was involved in a recall for this exact problem but for unknown reasons my VIN is not included. The car has been meticulously maintained and has less than 50,000 miles. The check engine light appeared immediately prior to the car losing power.

Look up ODI 11439415 at NHTSA ↗

00
1
ODI 11286888 · 31,000 mi

MY STEERING CONTROLS DO NOT WORK. THE STEERING WHEEL CONTROLS DONT WORK AND CRUISE CONTROL DOES NOT WORK. THE CONTROLS FOR THE SPEEDOMETER FOR DIGITAL USE DO NOT WORK. THERE IS ONLY 36000 MILES ON THE CAR AND THE PART TO FIX IS UNAVAILABLE. THE QUESTION IS WHY NO RECALL WHEN U CANT ORDER THE PART SO OBVIOUSLY EVERYONE IS HAVING AN ISSUE AND THIS NOT WORKING COULD HAVE PREVENTED 2 ACCIDENTS THAT HAVE OCCURRED HAD THE HORN WORKED LIKE IT SHOULD.

Look up ODI 11286888 at NHTSA ↗

—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

8 patterns with matching reports.

Warning lights and dashboard alerts

87 mentions · 16.5% of complaints

Median mileage: 93,000 mi (64 usable records).

ODI 10905696 · 24,500 mi

OPERATING VEHICLE AT 65MPH ON I-81 ENGINE SUDDENLY SHUT OFF. VEHICLE WAS IN AUXILIARY MODE. DIGITAL DRIVER DISPLAY WENT BLANK SHOWED ONLY DIRECTION AND TEMPERATURE. POWER STEERING GONE. I CHANGED TO RIGHT LANE, PULLED ONTO SHOULDER AND PLACED CAR IN PARK. I SUCCESSFULLY RESTARTED THE ENGINE. RENTAL VEHICLE ONLY ITEMS ON KEYCHAIN WERE 2 VEHICLE FOBS. DID NOT HIT KEY WITH KNEE. TANK WAS 7/8 FULL OF GAS. ON FAIRLY LEVEL STRETCH OF ROADWAY. NO ENGINE WARNING LIGHTS DISPLAYED. NO OIL OR TEMPERATURE WARNINGS. I HAD DRIVEN FROM LITTLE ROCK, AR TO NOR…

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ODI 10933787 · 13,000 mi

VEHICLE HAS HAD REPEATED ISSUES WITH ACCELERATION AND SHIFTING GEARS SINCE PURCHASE. VEHICLE WILL NOT ACCELERATE OVER 40 MPH WHILE DRIVING AND RPMS REDLINE. IT HAS BEEN IN FOR REPAIR FOR OVER 40 DAYS SINCE MARCH 2016 AND IS CURRENTLY AT DEALERSHIP. MOST RECENTLY THE VEHICLE LOST ALL POWER, INCLUDING ABILITY TO STEER AND BRAKE PROPERLY, AFTER BEING IN REVERSE BACKING OUT OF MY DRIVEWAY. DURING THE LAST TWO INCIDENTS, NO WARNING LIGHTS HAVE ILLUMINATED, NOR HAVE THERE BEEN ANY FAULT CODES FOUND IN THE VEHICLE'S SYSTEM. THE VAN IS EXTREMELY UN…

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ODI 10934345 · 20,000 mi

THE "SERVICE TIRE" WARNING LIGHT ACTIVATES AND THE INFORMATION CENTER DOES NOT HAVE AN AIR PRESSURE READING FOR THE RIGHT FRONT TIRE. THE WARNING ACTIVATES AFTER DRIVING FOR SOME MILES AND THEN GOES OFF WITHIN TWO MINUTES. DEALERSHIP SAYS THE SENSOR IS WORKING AND THERE ARE NO "CODES" TO CHECK. THIS HAS BEEN GOING ON FOR A MONTH. TIRE PRESSURE IS FINE.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

64 mentions · 12.2% of complaints

Median mileage: 74,000 mi (40 usable records).

ODI 10906168 · 10,000 mi

PER THE RECALL, THE TRANSAXLE OIL PUMP MAY EXPERIENCE A LOSS OF PRESSURE WHILE DRIVING AND WILL RESULT IN A LOSS OF POWER AND COULD CAUSE A CRASH WITHOUT WARNING. I HAVE BEEN TRYING TO GET IN TOUCH WITH THE DEALERSHIP I BOUGHT THE VAN FROM NEW(L&M MOTORS IN ATHENS, TN), AND FOR ABOUT 4 WEEKS THEY KEEP TELLING ME TO CALL BACK NEXT WEEK. I HAVE A FAMILY WITH TWO YOUNG BOYS. I BOUGHT THE VAN TO MAKE SURE THEY WERE SAFE, AND I DON'T FEEL SAFE WITH THEM RIDING IN IT. I DON'T HAVE ANOTHER VEHICLE TO PARK THIS ONE. I DON'T UNDERSTAND WHY THEY DON…

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ODI 10944748

CPSC: THE CHECK ENGINE LIGHT WAS BLINKING AND THE VAN KEPT STALLING. THEN THERE WAS THE PROBLEM WITH THE SLIDING DOOR FLEW OPEN WHILE DRIVING. *BF THE DEALER FOUND THE RIGHT SIDE SLIDING DOOR HANDLE BUTTON WAS STICKING. THEY REPLACED THE HANDLE AND RE-INSTALLED A TOP HINGE. THE CONSUMER HAD TO RETURN TO THE DEALER FOR A SECOND TIME, BECAUSE THE RIGHT SLIDING DOOR WAS MAKING A NOISE AND IT STILL WAS NOT LATCHING PROPERLY. AGAIN, THE DEALER ADJUSTED THE TOP DOOR ROLLER, CLEARED AND LUBED THE TRACKS. THE NEXT DAY, THERE WAS STILL A NOISE IN THE…

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ODI 10970079 · 24,000 mi

WE HAD JUST TURNED INTO OUR SUBDIVISION AND ALL THE LIGHTS IN THE DASH ILLUMINATED, THE WINDSHIELD WIPERS TURNED ON AND THEN WHILE DRIVING DOWN THE ROAD THE ENGINE SHUT OFF. WE WERE TRAVELING AT A LOW SPEED SO WHEN THE VAN CAME TO A STOP WE WERE ABLE TO RESTART IT. THE DEALERSHIP DIDN'T SOUND TO CONCERNED AND ARE GOING TO LOOK AT THE VAN ON THURSDAY. I'M EXTREMELY DISAPPOINTED WITH THEIR RESPONSE AS THIS COULD HAVE EASILY HAPPENED WITH MY KIDS IN THE CAR WHEN IT WAS TRAVELING AT A HIGHER RATE OF SPEED.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

22 mentions · 4.2% of complaints

Median mileage: 85,500 mi (12 usable records).

ODI 11138897 · 41,000 mi

BOUGHT 2016 CHRYSLER TOWN & COUNTRY VAN AT HILLSBORO CHRYLSER JEEP IN NH 4/12/17 -ODOMETER READING 19,152. BROUGHT VAN BACK 9/24/18 DUE TO SHIFTING ABNORMALITIES & RUMBLE STRIP TYPE ISSUE WHEN DRIVING WITH JUST OVER 41,000 MILES. CHRIS WEARE SAID DIAGNOSTICS DIDN'T SHOW THE PROBLEM BUT THEY DID A SOFTWARE UPGRADE TO CORRECT IT. WE LEFT & CAME BACK - THE ISSUE REAPPEARED IN FRONT OF DEALERSHIP. WE TOLD CHRIS W ISSUE WAS UNRESOLVED. CHRIS SAID DRIVE IT 100 MILES FOR THE VEHICLE TO RE-LEARN CORRECT SHIFTING PATTERN. DROVE 100+ MILES & IT S…

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ODI 11190664 · 61,000 mi

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. CONTACT STATED CAR KEPT MAKING AGGRESSIVE JERKS (SEEMED LIKE WHILE IT WAS SHIFTING GEARS). WHILE AT A STOP LIGHT, THE VEHICLE WOULD NOT ACCELERATE FORWARD AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO LINDSEY CHRYSLER (8100 CENTREVILLE RD, MANASSAS, VA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND HYDRAULIC PUMP WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000. *BF *JB

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ODI 11232780 · 120,000 mi

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 60 MPH UP A HILL, THE VEHICLE BEGAN TO SHIFT HARD AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BEGAN TO OVERHEAT AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND FOUR UNKNOWN FAILURE CODES RELATED TO THE TRANSMISSION. THE MECHANIC ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE CONTACT CALLED BLUEBONNET CHRYSLER DODGE (LOCATED AT 547 S SEGUIN AVE, NEW BRAUNFELS, TX 78130, [p…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

10 mentions · 1.9% of complaints

Median mileage: 75,000 mi (5 usable records).

ODI 10905696 · 24,500 mi

OPERATING VEHICLE AT 65MPH ON I-81 ENGINE SUDDENLY SHUT OFF. VEHICLE WAS IN AUXILIARY MODE. DIGITAL DRIVER DISPLAY WENT BLANK SHOWED ONLY DIRECTION AND TEMPERATURE. POWER STEERING GONE. I CHANGED TO RIGHT LANE, PULLED ONTO SHOULDER AND PLACED CAR IN PARK. I SUCCESSFULLY RESTARTED THE ENGINE. RENTAL VEHICLE ONLY ITEMS ON KEYCHAIN WERE 2 VEHICLE FOBS. DID NOT HIT KEY WITH KNEE. TANK WAS 7/8 FULL OF GAS. ON FAIRLY LEVEL STRETCH OF ROADWAY. NO ENGINE WARNING LIGHTS DISPLAYED. NO OIL OR TEMPERATURE WARNINGS. I HAD DRIVEN FROM LITTLE ROCK, AR TO NOR…

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ODI 11010066 · 160,000 mi

TOTAL LOSS OF POWER STEERING WHEN THE CAR HAS BEEN DRIVEN THROUGH STANDING RAINWATER AS HAPPENS DURING RAINFALL

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ODI 11047478 · 15,000 mi

ON AUGUST 15, 2017, WHILE DRIVING UP A HIGHWAY INCLINE, THE VEHICLE LOST POWER, POWER STEERING AND POWER BRAKES. I WAS APPROACHING A STOP LIGHT ABOUT AN EIGTH MILE AWAY SO I ALLOWED THE VEHICLE TO COAST, FORCEABLY STEERING IT THROUGH A SLIGHT CURVE AND THEN BRAKING. WHEN I STOPPED, I PUT THE GEAR SELECTOR INTO PARK AND THEN RESTARTED THE VEHICLE. I CALLED MY LOCAL CHRYSLER DEALER THE NEXT MORNING. THEY STATED THAT BECAUSE THERE WAS NO "CHECK ENGINE" LIGHT AND UNLESS IT HAPPENED AGAIN WHILE THEY WERE DRIVING IT THEY WOULD BE UNABLE TO KNOW …

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

2 mentions · 0.4% of complaints

Median mileage: 55,000 mi (1 usable records).

ODI 11218875 · 55,000 mi

WHILE AT A STOP SIGN CAR STOPPED WORKING. IT WOULD NOT START SO WE HAD A NEW BATTERY PUT IN. THEN THE NEXT DAY WHILE DRIVING 60 MPH ON A HIGHWAY LOST ALL ABILITY TO ACCELERATE, STEER OR BREAK. WAS ABLE TO RESTART THE CAR A FEW MOMENTS LATER AND DROVE A FEW MORE MILES AND WHILE TURNING RIGHT ONTO A BUSY INTERSECTION THE SAME THING HAPPENED. WE ARE VERY LUCKY WE WERE NOT HIT BY ANOTHER VEHICLE IN ANY OF THESE SITUATIONS!

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ODI 11509448

Engine completely shut off while in drive on the road, lost all power, brakes everything. managed to coast into to a parking lot, where the vehicle kept turning on and off. The key didn't seem to connect to the van. the van died as soon as i coasted it off the road. everything is electronic in the van. even taking inserting the key fob into the van did not work. Van has around 93000 miles on it. Had problems where the van would not start at all before then got it to start eventually. It was like the ignition was not reading the key. First time…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

2 mentions · 0.4% of complaints

Median mileage: 129,001 mi (2 usable records).

ODI 11701926 · 133,000 mi

The contact owns a 2016 Chrysler Town and Country. The contact stated while driving at an undisclosed speed in traffic, the vehicle stalled. The contact shifted to neutral(N) and was able to drive to the intended destination. The contact stated that while driving and attempting to stop the vehicle, the vehicle required to be shifted to neutral(N) repeatedly. In addition, the contact stated that on another occasion, the vehicle independently accelerated, prompting the contact to immediately depress the brake pedal to stop the vehicle. The contac…

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ODI 11734780 · 125,002 mi

The contact owns a 2016 Chrysler Town and Country. The contact stated that while the vehicle was in reverse(R), the vehicle stalled, and the power steering became inoperable. Additionally, the failure recurred while making right or left turns at various speeds. The contact depressed the brake pedal, shifted to park(P) and restarted the vehicle after each failure. The failure recurred intermittently. The check engine, power steering, and the ABS warning lights and other unknown warning lights were illuminated. While researching on the NHTSA.GOV …

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Fuel smell or leak mentions

2 mentions · 0.4% of complaints

Median mileage: 125,615 mi (2 usable records).

ODI 11254687 · 106,230 mi

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL, WHICH FAILED TO ENGAGE. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, TURNED THE VEHICLE OFF AND BACK ON, AND CHECKED THE OIL CONSUMPTION AND TRANSMISSION FUEL, WHICH WERE NORMAL. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO HIS RESIDENCE WHERE HE NOTICED TRANSMISSION FUEL LEAKING FROM THE TRANSMISSION. THE VEHICLE WAS TOWED BY AAA TO OCEAN CHRYSLER DODGE JEEP RAM (9 POST RD, WESTERLY, RI 02891, [phone removed]) …

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ODI 11431366 · 145,000 mi

The contact owns a 2016 Chrysler Town and Country. The contact stated that he noticed a fuel leak near the undercarriage of the center of the vehicle while it was running. The contact took the vehicle to an independent mechanic who inspected and diagnosed the failure as a transmission leak near the rear and that a new transmission oil pump and converter needed to be installed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 145,000.

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Oil consumption or dilution

2 mentions · 0.4% of complaints

Median mileage: 106,230 mi (1 usable records).

ODI 11254687 · 106,230 mi

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL, WHICH FAILED TO ENGAGE. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, TURNED THE VEHICLE OFF AND BACK ON, AND CHECKED THE OIL CONSUMPTION AND TRANSMISSION FUEL, WHICH WERE NORMAL. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO HIS RESIDENCE WHERE HE NOTICED TRANSMISSION FUEL LEAKING FROM THE TRANSMISSION. THE VEHICLE WAS TOWED BY AAA TO OCEAN CHRYSLER DODGE JEEP RAM (9 POST RD, WESTERLY, RI 02891, [phone removed]) …

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ODI 11449023

The oil filter adapter housing is plastic and was leaking oil. The leak was so much that there was burning oil smell in the cabin while driving. The oil leak could potentially reach the exhaust manifold causing a vehicle fire. I was able to replace the faulty oil filter housing unit with a non-plastic unit. This is a well known issue with the Chrysler products that have the pentastar engines.

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b