Crossroads SUNSET recalls by model year

Reported: 2017-10-20 (October 20, 2017) · Model years: 2017, 2018

Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.

Consequence: If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire.

Remedy: Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-303.

Reported: 2018-02-07 (February 7, 2018) · Model years: 2018

Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Sunset trailers. These trailers may have Sterling Sport tires that are rated for 1760 lbs. instead of tires that are rated for 2040 lbs. as intended.

Consequence: The incorrect tires may be overloaded, possibly resulting in tire failure, increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will replace the tires with the correct load rated tires, free of charge. The recall began on March 13, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-313.

Reported: 2018-10-15 (October 15, 2018) · Model years: 2019

Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aerolite and Atlas, Keystone Bullet, Laredo, Cougar, Hideout, Passport and Springdale, and Crossroads Sunset fifth wheels and travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Consequence: If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will inspect axles for hub clearance. If the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. The recall began November 16, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-334.

Reported: 2019-10-25 (October 25, 2019) · Model years: 2019, 2020

Keystone RV Company (Keystone) is recalling certain 2019-2020 Crossroads Sunset trailers, model 242BH. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.

Consequence: If the cooktop burner flames invert, there is an increased risk of a fire and injury.

Remedy: Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-362.

Reported: 2019-07-10 (July 10, 2019) · Model years: 2020

Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Hampton and Sunset recreational trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.

Consequence: If the trailer detaches from the tow vehicle, the breakaway switch may not activate the brakes, increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will rewire the breakaway switch, free of charge. The recall began July 29, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-357.

Reported: 2020-01-23 (January 23, 2020) · Model years: 2020

Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton (models 364MBL, 370FDL, 371FKL, 372FDB, 374BAR, 375DBL), Crossroads Volante (models 240RL, 270BH, 28BH, 295BH, 310BH, 3201IK, 3251RD, 325RD, 325RL, 326RK, 329DB, 32SB, 33DB, 3601LF, 360DB, 360LF, 370BR, 3801MD, 3851FL, 3861BL), Crossroads Redwood (models 3901MB, 3951MB, 3981FK, 3951WB, 3901WB, 3991RD, 400LK, 4001LK, 391RL, 390MB, 390WB) and Crossroads Sunset (models 185RK, 186BH, 212RB, 215BH, 222RB, 242BH, 253RB, 257FK, 259RL, 272BH, 285CK, 288BH, 289QB, 291RK, 309RK, 330SI, 331BH, 332QB) trailers. The WiFi prep wiring may have improper circuit protection between the Wi-Fi switch and the Wi-Fi prep.

Consequence: In the event of a short circuit in the wiring, there may be an increased risk of fire.

Remedy: Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-368.

Reported: 2022-03-02 (March 2, 2022) · Model years: 2022

Keystone RV Company (Keystone) is recalling certain 2022 Crossroads Sunset 330SI travel trailers. The outside receptacle electrical circuit may not be properly protected by a ground-fault circuit interrupter (GFCI).

Consequence: An unprotected electrical circuit can cause electric shock, increasing the risk of an injury.

Remedy: Dealers will wire the circuit so that the outside receptacle is protected, free of charge. Owner notification letters are expected to be mailed April 25, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-424.