U.S. public vehicle records

Dodge RAM 5500 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

89 owner complaints analyzed

12 distinct recall campaigns

42,000 mi median reported failure mileage

Scope: 2008 to 2012 model years. Data updated: 2026-10-01 (October 1, 2026). 51 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 46 of 89 complaints (51.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Steering behavior	38	42.7%
Electrical and battery issues	8	9.0%
Braking behavior	5	5.6%
Engine operation	2	2.2%
Fuel system concerns	2	2.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering

Electrical System

Engine

Power Train

Fuel/Propulsion System

Steering:Linkages:Tie Rod Assembly

Suspension

Air Bags

Steering: 46; Electrical System: 12; Engine: 9; Power Train: 9; Fuel/Propulsion System: 7; Steering:Linkages:Tie Rod Assembly: 7; Suspension: 5; Air Bags: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 17; 25,000 to 49,999: 12; 50,000 to 74,999: 10; 75,000 to 99,999: 6; 100,000 to 149,999: 3; 150,000 and above: 3

Under 25,000 miles has the most reports with usable mileage (17). 38 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2023

2026

2009: 1; 2010: 4; 2011: 4; 2012: 2; 2013: 12; 2014: 24; 2015: 23; 2016: 8; 2017: 4; 2018: 3; 2019: 2; 2023: 1; 2026: 1

Pattern summary

Steering leads the component reports. Steering behavior appears in 38 complaint narratives. Electrical and battery issues appears in 8 complaint narratives. Braking behavior appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10326402 · 2010-04-19 (April 19, 2010)

TL*-THE CONTACT OWNS A 2008 DODGE RAM 5500. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH THE VEHICLE STEERED INTO THE LEFT AND RIGHT DIRECTION WITHOUT ASSISTANCE. THE STEERING WHEEL REQUIRED EXCESSIVE FORCE APPLIED TO FUNCTION PROPERLY. THE BRAKES WERE ENGAGED AND THE VEHICLE SLOWED DOWN. THE VEHICLE WAS TAKEN TO THE DEALER AND THE SERVICE REPAIR CONSISTED OF REPLACING THE FRONT TIRES, STEERING BOX, AND STEERING ARM. ALSO, REALIGNMENT WAS PERFORMED ON THE VEHICLE. THE FAILURE CONTINUED AFTER THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF TH…

Owner-reported narrative. 400 miles reported. Look up ODI 10326402 at NHTSA ↗

Owner report 10379947 · 2011-02-02 (February 2, 2011)

TL*THE CONTACT OWNS A 2008 DODGE RAM 5500. WHILE TURNING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME VERY STIFF AND WAS DIFFICULT TO TURN. THE VEHICLE WAS PULLED OVER AND SHUT OFF. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THE SHAFT FOR THE DRIVER SIDE TIE ROD WAS FRACTURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE DRIVER SIDE TIE ROD WAS BEING REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 83,000. UPDATED 3/14/11 *CN UPDATED 05/19/11. *JB

Owner-reported narrative. 83,000 miles reported. Look up ODI 10379947 at NHTSA ↗

Owner report 10267141 · 2009-04-28 (April 28, 2009)

MY LIGHTS STARTED TO FAIL THEN ALL OF A SUDDEN MY TRUCKS ELECTRICAL ALL WENT OUT WHILE GOING DOWN THE HIGHWAY AND WOULD NOT START BACK UP WITH NO POWER I HAD TO STRUGGLE TO GET THE TRUCK STOPPED THE FUSE BOX CAUGHT FIRE NOTHING ELSE WAS DAMAGED. THE DEALERSHIP WAYS IT IS THE BED MANUFACTURES FAULT. THIS BED MANUFACTURE CM IN MADIL OK SERVICES ALL TRUCKS NOT JUST DODGE AND HAS NOT HAD THIS ISSUE ON ANY BUT DODGE THE FUSE BOX OVER LOADS AND SHORTS OUT. I HAVE TO SPEND 1300 DOLLARS IN REPAIRS NOT TO MENTION A WEEK OF NO PAY AS MY TRUCK MAKES ME MO…

Owner-reported narrative. 59,000 miles reported. Look up ODI 10267141 at NHTSA ↗

Owner report 10682716 · 2015-02-11 (February 11, 2015)

TL*THE CONTACT OWNS A 2008 DODGE RAM 5500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STARTED SMOKING FROM UNDER THE HOOD AND ELECTRICAL SYSTEM FAILED. THE VEHICLE CAUGHT FIRE AND ALL WARNING INDICATORS WERE ILLUMINATED CONTINUOUSLY. THE ENGINE STALLED BUT FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Owner-reported narrative. 20,000 miles reported. Look up ODI 10682716 at NHTSA ↗

Owner report 10573715 · 2014-03-20 (March 20, 2014)

TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH AND APPROACHING AN EXIT, THE FRONT DRIVER'S SIDE WHEEL BEGAN WOBBLING. THE CONTACT STOPPED THE VEHICLE AND FOUND THAT THE WHEEL BEARING WAS EXPOSED AND THE FRONT DRIVER'S SIDE TIRE HAD DETACHED FROM THE WHEEL WELL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED THE DRIVER'S SIDE TIE ROD, AXLE AND BRAKE PADS. THE CONTACT INQUIRED ABOUT THE VEHICLE BEING INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V527000 (STEERING) BUT WAS ADVISED THAT THE …

Owner-reported narrative. 36,784 miles reported. Look up ODI 10573715 at NHTSA ↗

Owner report 10984734 · 2017-05-10 (May 10, 2017)

TL* THE CONTACT OWNS A 2012 RAM 5500. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM), THE VEHICLE STALLED WITHOUT WARNING ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,025.

Owner-reported narrative. 78,025 miles reported. Look up ODI 10984734 at NHTSA ↗

Owner report 10983231 · 2017-05-03 (May 3, 2017)

DIESEL EXHAUST FLUID (DEF) SYSTEM FAILURE. ENGINE LIGHT CAME ON WITH WARNING TO HAVE SERVICED OR VEHICLE WOULD NOT START AFTER XX MILES. WAS DEF SYSTEM, PIPE, INJECTOR, AND SENSORS.

Owner-reported narrative. 77,093 miles reported. Look up ODI 10983231 at NHTSA ↗

Owner report 11030505 · 2017-09-29 (September 29, 2017)

THE METAL STEM THAT IS CONNECTED TO THE PLASTIC HOUSING ACTS AS A GUIDE FOR THE SPRINGING ACTION OF THE SENDER. AS THE FUEL PUMP HEATED UP, INDICATED BY THE BLACK AREA ON THE FUEL SENDER, IT HEATED THE METAL TUBE AND BURNED A HOLE THROUGH THE TANK. THIS CAUSED A LEAK IN THE FUEL TANK AND A SPILL OF FUEL IN EXCESS OF 25 GALLONS AT A GAS STATION.

Owner-reported narrative. Look up ODI 11030505 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2008

2009

2010

2011

2012

2008: 3; 2009: 3; 2010: 1; 2011: 4; 2012: 9

First model yearSecond model year

Year-by-year records

Dodge RAM 5500 model-year comparison
Model year	Complaints	Recalls	Change in recalls
2008	19	3	Not available
2009	7	3	0
2010	0	1	-2
2011	23	4	+3
2012	40	9	+5

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

89 unique complaints in this selection. Analysis snapshot: 2026-10-01.

57.3%Usable mileage51 / 89 records

100.0%Valid incident date89 / 89 records

100.0%Valid filing date89 / 89 records

100.0%Ordered incident and filing dates89 / 89 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2008	2009	2010	2011	2012
Steering	1368.4% ODI 10326402 · 400 mi TL*-THE CONTACT OWNS A 2008 DODGE RAM 5500. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH THE VEHICLE STEERED INTO THE LEFT AND RIGHT DIRECTION WITHOUT ASSISTANCE. THE STEERING WHEEL REQUIRED EXCESSIVE FORCE APPLIED TO FUNCTION PROPERLY. THE BRAKES WERE ENGAGED AND THE VEHICLE SLOWED DOWN. THE VEHICLE WAS TAKEN TO THE DEALER AND THE SERVICE REPAIR CONSISTED OF REPLACING THE FRONT TIRES, STEERING BOX, AND STEERING ARM. ALSO, REALIGNMENT WAS PERFORMED ON THE VEHICLE. THE FAILURE CONTINUED AFTER THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF TH… Look up ODI 10326402 at NHTSA ↗	571.4% ODI 10459256 · 58,847 mi TL* THE CONTACT OWNS A 2009 DODGE RAM 5500. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 10V657000 (STEERING: LINKAGES: TIE ROD ASSEMBLY) MAY 2011. THE CONTACT STATED THAT ELEVEN MONTHS LATER, THE FRONT DRIVER SIDE TIE ROD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 58,847. Look up ODI 10459256 at NHTSA ↗	0Unavailable No examples available for this selection.	1043.5% ODI 10496091 · 46,000 mi TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, HE HEARD A LOUD CLUNKING SOUND. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE TIE ROD HAD FRACTURED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE MANUFACTURER'S RECALL FOR THE TIE ROD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE TIE ROD HAD FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD REVIEW HIS CASE AND CONTACT HIM BACK AT A LATER DATE. THE VE… Look up ODI 10496091 at NHTSA ↗	1845.0% ODI 10493197 · 100 mi THE TRUCK WANDERS ALL OVER THE ROAD. GOING BACK AND FORTH WITH THE STEERING. THIS HAPPENS WHEN DRIVING DOWN ALL TYPE OF ROADS AND SPEED. *TR ## VIN PASSED ## DODGE RAM 5500 2012 ## Look up ODI 10493197 at NHTSA ↗
Electrical System	15.3% ODI 10267141 · 59,000 mi MY LIGHTS STARTED TO FAIL THEN ALL OF A SUDDEN MY TRUCKS ELECTRICAL ALL WENT OUT WHILE GOING DOWN THE HIGHWAY AND WOULD NOT START BACK UP WITH NO POWER I HAD TO STRUGGLE TO GET THE TRUCK STOPPED THE FUSE BOX CAUGHT FIRE NOTHING ELSE WAS DAMAGED. THE DEALERSHIP WAYS IT IS THE BED MANUFACTURES FAULT. THIS BED MANUFACTURE CM IN MADIL OK SERVICES ALL TRUCKS NOT JUST DODGE AND HAS NOT HAD THIS ISSUE ON ANY BUT DODGE THE FUSE BOX OVER LOADS AND SHORTS OUT. I HAVE TO SPEND 1300 DOLLARS IN REPAIRS NOT TO MENTION A WEEK OF NO PAY AS MY TRUCK MAKES ME MO… Look up ODI 10267141 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	417.4% ODI 10474198 · 77,000 mi CHECK ENGINE LIGHT WENT ON. THE TRUCK IS STILL UNDER WARRANTY SO WE TOOK IT IN TO GO ARAPAHOE DODGE. THEY WERE UNABLE TO FIX THE PROBLEM. WE ARE NOT SURE IF SOMETHING IS WRONG W/ THE ENGINE BECAUSE DODGE CAN NOT GET THE CHECK ENGINE LIGHT TO TURN OFF. THE WARRANTY WE CURRENTLY POSSESS IS ONLY APPLICABLE UNTIL WE REACH 100,000 MILES. WE THINK DODGE SHOULD BE ABLE TO FIX THE PROBLEM UNDER THE WARRANTY. *TR Look up ODI 10474198 at NHTSA ↗	717.5% ODI 10573426 · 13,700 mi ON DEC. 21, 2013 WAS DRIVING 2012 DODGE 5500 4 X 4 IN NEWBURY OHIO AND TRUCK LOW FUEL GAUGE CAME ON. THE LIGHTS STARTED FLASHING AND WIPERS TURNED ON AND TRUCK SHUT DOWN AND THEREFORE WIRES AND TIPM STARTED MELTING AND SMOKING AND BURNED ALL THE WIRES GOING INTO THE CAB AND CLUSTER. DRIVER DISCONNECTED BATTERIES AND DURING THIS TIME THE TRUCK LOCKED HIM OUT AND STARTER WAS TRYING TO START THE TRUCK WITH THE KEY IN THE OFF POSITION. DRIVER HAD TO FLEE FROM THE TRUCK TO AVOID PERSONAL INJURIES. *TR Look up ODI 10573426 at NHTSA ↗
Engine	15.3% ODI 10682716 · 20,000 mi TL*THE CONTACT OWNS A 2008 DODGE RAM 5500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STARTED SMOKING FROM UNDER THE HOOD AND ELECTRICAL SYSTEM FAILED. THE VEHICLE CAUGHT FIRE AND ALL WARNING INDICATORS WERE ILLUMINATED CONTINUOUSLY. THE ENGINE STALLED BUT FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. Look up ODI 10682716 at NHTSA ↗	114.3% ODI 10502112 · 62,000 mi TL* THE CONTACT OWNS A 2009 DODGE RAM 5500. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE UNEXPECTEDLY IGNITED INTO MASSIVE FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE CAUSE OF FAILURE WAS NOT DETERMINED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A SERVICE CENTER FACILITY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. Look up ODI 10502112 at NHTSA ↗	0Unavailable No examples available for this selection.	417.4% ODI 10713922 TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000(STEERING); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 10713922 at NHTSA ↗	37.5% ODI 10717177 TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 10717177 at NHTSA ↗
Power Train	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	14.3% ODI 11080830 TL* THE CONTACT OWNS A 2011 RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN) MONTHS AGO. THE MANUFACTURER HAD NOT SUPPLIED THE PART TO THE DEALER. THE DEALER (JEFF WYLER EASTGATE AUTO MALL, [phone removed]) WAS CALLED AND COULD NOT DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. Look up ODI 11080830 at NHTSA ↗	820.0% ODI 10537238 · 3,000 mi TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 13V239000 (POWER TRAIN). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TR Look up ODI 10537238 at NHTSA ↗
Fuel/Propulsion System	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	521.7% ODI 10683980 CONTACTED BY CHRYSLER ON OR ABOUT 12/1/2014, CONCERNING RECALL, P65. THIS RECALL EFFECTS THE DIESEL FUEL HEATER ASSEMBLY, WHICH AS NOTIFIED BY CHRYSLER COULD CAUSE A ENGINE COMPARTMENT FIRE. AS OF AN INQUIRY ON 2/18/2015, THEY STILL HAVE NO ESTIMATED TIME FRAME FOR MAKING PARTS AND REPAIRS AVAILABLE. OUR FIRST INQUIRY ON 12-19-2014, YIELDED THE SAME RESULTS. I CONTACTED OUR LOCAL DODGE DEALER 2/18/2015, WHO STATED "THERE ARE NO PARTS AVAILABLE FOR THE RECALL". *TR Look up ODI 10683980 at NHTSA ↗	25.0% ODI 10717177 TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 10717177 at NHTSA ↗
Steering:Linkages:Tie Rod Assembly	421.1% ODI 10373415 · 100,000 mi TLTHE CONTACT OWNS A 2008 DODGE RAM 5500. WHILE DRIVING APPROXIMATELY 5 MPH THE TIE ROD BROKE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TIE ROD WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE WARRANTY HAD EXPIRED AND THE REPAIRS WOULD NOT BE COVERED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 02/11/11 BF UPDATED 09/19/11 Look up ODI 10373415 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	14.3% ODI 10535322 · 20,000 mi TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A LOUD CLUNKING SOUND FROM THE DRIVER'S SIDE OF THE VEHICLE. UPON INSPECTION, IT WAS FOUND THAT THE DRIVER SIDE TIE ROD END WAS FRACTURED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIE ROD NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE MANUFACTURER'S RECALL FOR THE TIE ROD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE … Look up ODI 10535322 at NHTSA ↗	25.0% ODI 10638678 · 50,000 mi TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A LOUD NOISE AND THE FRONT DRIVER SIDE OF THE VEHICLE BEGAN TO DRAG ONTO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT DRIVER SIDE OUTER TIE ROD ASSEMBLY FRACTURED. THE TIE ROD ASSEMBLY WAS PREVIOUSLY REPLACED BY AN INDEPENDENT MECHANIC ONE MONTH PRIOR TO THIS FAILURE. NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) WAS RELATED TO THE RECALL, BUT THE REMEDY WAS NOT CURRENTLY AVAILABLE. THE VEHICLE WAS NOT REPAIR… Look up ODI 10638678 at NHTSA ↗
Suspension	15.3% ODI 10676899 TL* THE CONTACT OWNS A 2008 DODGE RAM 5500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V527000 (SUSPENSION) WAS RECEIVED IN DECEMBER OF 2013. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO PERFORM THE REMEDY WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 10676899 at NHTSA ↗	114.3% ODI 10746039 · 20,000 mi TL* THE CONTACT OWNS A 2012 (NA) DODGE RAM 5500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY MADE A SHARP RIGHT TURN CAUSING THE DRIVER TO LOSE CONTROL AND CRASH INTO A PARKED VEHICLE. DURING THE CRASH, THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END, BUT THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE CAUSE OF THE FAILURE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,00… Look up ODI 10746039 at NHTSA ↗	0Unavailable No examples available for this selection.	14.3% ODI 10504377 · 172,448 mi DRIVER WAS TRAVELING EAST ON NICHOLSON LANE, SLOWED TO MAKE A LEFT TURN ONTO NEBEL ST. AT WHICH TIME HE WAS TRAVELING 10 MPH OR LESS. THE DRIVER MADE THE TURN AND LOST STEERING ON THE 2011 DODGE RAM 5500 AND WENT INTO THE ONCOMING LANE OF TRAFFIC ON NEBEL ST. STRIKING 3 VEHICLES. THE ACCIDENT INVESTIGATOR DETERMINED THE ACCIDENT TO BE A MECHANICAL FAILURE. A CHRYSLER REPRESENTATIVE SAID IT WAS NOT. THIS IS THE SECOND 2011 DODGE RAM 5500 THAT HAS HAD THE SAME FAILURE. BOTH RESULTING IN AN ACCIDENT. THIS ACCIDENT INVOLVED OTHER PEOPLE AND P… Look up ODI 10504377 at NHTSA ↗	25.0% ODI 10689351 2012 DODGE RAM 5500. CONSUMER WRITES IN REGARDS TO DEFICIENT WELDS ON THE FRONT DRIVE AXLE RECALL NOTICE. SMD THE CONSUMER STATED THE RECALL WAS COMPLETED AS DIRECTED BY THE NOTICE, BUT DID NOT FULLY REPAIR THE VEHICLE. THERE WERE STILL SERIOUS CRACKS IN THE AXLE AND FRAME. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. JS Look up ODI 10689351 at NHTSA ↗
Air Bags	15.3% ODI 10781568 I RECEIVED 2 RECALL NOTICES. I HAVE SPENT HOURS TRYING TO WORK WITH CHRYSLER TO FIND A DEALERSHIP THAT WOULD BE ABLE TO FIX AND ALIGN MY TOW TRUCK. THEY HAVE BEEN UNABLE TO FIND A DEALERSHIP WITHIN 145 MILES OF MY HOME. FROM WHAT I HAVE FOUND OUT, THEY HAVE SEVERAL DEALERSHIPS THAT SELL MY TYPE OF TOW TRUCK..BUT NONE ARE ABLE TO SERVICE AND ALIGN MY TOW TRUCK. I FEEL THAT THIS IS UNACCEPTABLE. PLEASE ADVISE. [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATI… Look up ODI 10781568 at NHTSA ↗	114.3% ODI 10746039 · 20,000 mi TL* THE CONTACT OWNS A 2012 (NA) DODGE RAM 5500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY MADE A SHARP RIGHT TURN CAUSING THE DRIVER TO LOSE CONTROL AND CRASH INTO A PARKED VEHICLE. DURING THE CRASH, THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END, BUT THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE CAUSE OF THE FAILURE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,00… Look up ODI 10746039 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	25.0% ODI 10783738 TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 10783738 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Steering	9,904–56,336 mi	45,743 mi	23	ODI 10326402 · 400 mi TL-THE CONTACT OWNS A 2008 DODGE RAM 5500. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH THE VEHICLE STEERED INTO THE LEFT AND RIGHT DIRECTION WITHOUT ASSISTANCE. THE STEERING WHEEL REQUIRED EXCESSIVE FORCE APPLIED TO FUNCTION PROPERLY. THE BRAKES WERE ENGAGED AND THE VEHICLE SLOWED DOWN. THE VEHICLE WAS TAKEN TO THE DEALER AND THE SERVICE REPAIR CONSISTED OF REPLACING THE FRONT TIRES, STEERING BOX, AND STEERING ARM. ALSO, REALIGNMENT WAS PERFORMED ON THE VEHICLE. THE FAILURE CONTINUED AFTER THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF TH… Look up ODI 10326402 at NHTSA ↗ ODI 10344198 · 62,540 mi 2008 DODGE 5500 VIN [XXX] DRIVERS SIDE TIE ROD FAILED / SHEARED APPEARS TO BE THE SAME PROBLEM THAT HAS BEEN RECALLED BY CHRYSLER, YET CHRYSLER SAYS THAT THIS VEHICLE IS NOT ONE OF THE TRUCKS THAT THE DEFECTIVE TIE RODS WAS INSTALLED IN. IN MY 20 PLUS YEARS IN THE AUTOMOTIVE INDUSTRY I HAVE NEVER SEEN A TIE ROD FAIL WITH THIS FEW MILES ON A VEHICLE OF THIS AGE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).TR Look up ODI 10344198 at NHTSA ↗ ODI 10348726 · 53,000 mi SECOND TIME THE RIGHT OUTER TIE ROD HAS BROKEN ON A 2008 DODGE 5500 ST. *TR Look up ODI 10348726 at NHTSA ↗
Electrical System	17,575–76,750 mi	44,500 mi	10	ODI 10267141 · 59,000 mi MY LIGHTS STARTED TO FAIL THEN ALL OF A SUDDEN MY TRUCKS ELECTRICAL ALL WENT OUT WHILE GOING DOWN THE HIGHWAY AND WOULD NOT START BACK UP WITH NO POWER I HAD TO STRUGGLE TO GET THE TRUCK STOPPED THE FUSE BOX CAUGHT FIRE NOTHING ELSE WAS DAMAGED. THE DEALERSHIP WAYS IT IS THE BED MANUFACTURES FAULT. THIS BED MANUFACTURE CM IN MADIL OK SERVICES ALL TRUCKS NOT JUST DODGE AND HAS NOT HAD THIS ISSUE ON ANY BUT DODGE THE FUSE BOX OVER LOADS AND SHORTS OUT. I HAVE TO SPEND 1300 DOLLARS IN REPAIRS NOT TO MENTION A WEEK OF NO PAY AS MY TRUCK MAKES ME MO… Look up ODI 10267141 at NHTSA ↗ ODI 10474198 · 77,000 mi CHECK ENGINE LIGHT WENT ON. THE TRUCK IS STILL UNDER WARRANTY SO WE TOOK IT IN TO GO ARAPAHOE DODGE. THEY WERE UNABLE TO FIX THE PROBLEM. WE ARE NOT SURE IF SOMETHING IS WRONG W/ THE ENGINE BECAUSE DODGE CAN NOT GET THE CHECK ENGINE LIGHT TO TURN OFF. THE WARRANTY WE CURRENTLY POSSESS IS ONLY APPLICABLE UNTIL WE REACH 100,000 MILES. WE THINK DODGE SHOULD BE ABLE TO FIX THE PROBLEM UNDER THE WARRANTY. *TR Look up ODI 10474198 at NHTSA ↗ ODI 10855080 · 11,913 mi -CONTROL MODULES REQUIRE UPDATES (ECM AND TCM) WHICH YOU HAVE TO PAY $120.00 FOR THE UPDATES. IT MAY CAUSE DRIVABILITY ISSUES. -INTAKE TUBE CLAMPS NEED REPLACING WHICH YOU CAN'T BUY THE CLAMP YOU HAVE TO PURCHASE THE INTAKE HOSE FOR $379.92. Look up ODI 10855080 at NHTSA ↗
Engine	30,500–76,078 mi	67,516 mi	6	ODI 10682716 · 20,000 mi TLTHE CONTACT OWNS A 2008 DODGE RAM 5500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STARTED SMOKING FROM UNDER THE HOOD AND ELECTRICAL SYSTEM FAILED. THE VEHICLE CAUGHT FIRE AND ALL WARNING INDICATORS WERE ILLUMINATED CONTINUOUSLY. THE ENGINE STALLED BUT FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. Look up ODI 10682716 at NHTSA ↗ ODI 10502112 · 62,000 mi TL THE CONTACT OWNS A 2009 DODGE RAM 5500. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE UNEXPECTEDLY IGNITED INTO MASSIVE FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE CAUSE OF FAILURE WAS NOT DETERMINED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A SERVICE CENTER FACILITY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. Look up ODI 10502112 at NHTSA ↗ ODI 10855080 · 11,913 mi -CONTROL MODULES REQUIRE UPDATES (ECM AND TCM) WHICH YOU HAVE TO PAY $120.00 FOR THE UPDATES. IT MAY CAUSE DRIVABILITY ISSUES. -INTAKE TUBE CLAMPS NEED REPLACING WHICH YOU CAN'T BUY THE CLAMP YOU HAVE TO PURCHASE THE INTAKE HOSE FOR $379.92. Look up ODI 10855080 at NHTSA ↗
Power Train	Too few reports for a range	3,000 mi	1 (sparse)	ODI 10537238 · 3,000 mi TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 13V239000 (POWER TRAIN). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TR Look up ODI 10537238 at NHTSA ↗
Fuel/Propulsion System	Too few reports for a range	133,891 mi	2 (sparse)	ODI 10826107 · 103,782 mi WHILE DRIVING, AT RANDOM, A WARNING WILL DISPLAY STATING THE FOLLOWING: "SERVICE DEF SYSTEM. ENGINE WILL NOT START AT 200 MILES. SEE DEALER" THIS HAS HAPPENED 10 OR MORE TIMES SINCE WE PURCHASED THE TRUCK. WE HAVE THE SAME PROBLEM WITH ANOTHER 2011 DODGE RAM 5500 WHICH WE PURCHASED WITH THIS ONE. WHEN WE BRING IT TO THE DEALER, THEY CANT GIVE AN EXACT REASON WHY THIS KEEPS OCCURRING. THEY ONCE TOLD ME "ITS BECAUSE THE VEHICLE WAS GOING 65 MPH ON THE HIGH WAY WHILE TOWING A VEHICLE." THE CHECK ENGINE LIGHT HAS BEEN ON IN THIS VEHICLE SIN… Look up ODI 10826107 at NHTSA ↗ ODI 10748608 · 164,000 mi ON THE EVENING OF JULY 30, 2015 WHILE DRIVING MY 2012 DODGE RAM 5500 UTILITY TRUCK, THERE WAS A FIRE IN THE ENGINE COMPARTMENT WHICH I BELIEVE WAS DUE TO RECALL P65. THIS RECALL IS FOR THE DIESEL FUEL HEATER ELECTRICAL CONNECTOR. THIS VEHICLE WAS TAKEN TO DEALERSHIPS MULTIPLE TIMES FOR REPAIR, YET I WAS TOLD THAT NO PART WAS AVAILABLE TO PERFORM RECALL. THIS TRUCK WAS DEEMED A TOTAL LOSS. Look up ODI 10748608 at NHTSA ↗
Steering:Linkages:Tie Rod Assembly	46,000–91,500 mi	59,000 mi	7	ODI 10373415 · 100,000 mi TLTHE CONTACT OWNS A 2008 DODGE RAM 5500. WHILE DRIVING APPROXIMATELY 5 MPH THE TIE ROD BROKE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TIE ROD WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE WARRANTY HAD EXPIRED AND THE REPAIRS WOULD NOT BE COVERED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 02/11/11 BF UPDATED 09/19/11 Look up ODI 10373415 at NHTSA ↗ ODI 10379947 · 83,000 mi TLTHE CONTACT OWNS A 2008 DODGE RAM 5500. WHILE TURNING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME VERY STIFF AND WAS DIFFICULT TO TURN. THE VEHICLE WAS PULLED OVER AND SHUT OFF. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THE SHAFT FOR THE DRIVER SIDE TIE ROD WAS FRACTURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE DRIVER SIDE TIE ROD WAS BEING REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 83,000. UPDATED 3/14/11 CN UPDATED 05/19/11. JB Look up ODI 10379947 at NHTSA ↗ ODI 10396660 · 42,000 mi TL THE CONTACT OWNS A 2008 DODGE RAM 5500. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL NOISE FROM THE DRIVE SIDE TIRE. THE FAILURE PERSISTED FOR OVER A MONTH. LATER, HE RECEIVED A MANUFACTURER RECALL MARCH 2011 IN REGARDS TO THE DRIVER SIDE K28 TIE ROD. THE CONTACT STATED THAT HE CALLED SIX DEALERS TO MAKE AN APPOINTMENT FOR RECALL REPAIRS AND WAS ADVISED BY EACH DEALER THAT THEY COULD ONLY REPLACE THE TIE ROD BUT THE ALIGNMENT COULD NOT BE PERFORMED BECAUSE THEY DID NOT HAVE ADEQUATE EQUIPMENT TO DO SO. THE MANUFAC… Look up ODI 10396660 at NHTSA ↗
Suspension	Too few reports for a range	26,850 mi	3 (sparse)	ODI 10746039 · 20,000 mi TL* THE CONTACT OWNS A 2012 (NA) DODGE RAM 5500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY MADE A SHARP RIGHT TURN CAUSING THE DRIVER TO LOSE CONTROL AND CRASH INTO A PARKED VEHICLE. DURING THE CRASH, THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END, BUT THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE CAUSE OF THE FAILURE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,00… Look up ODI 10746039 at NHTSA ↗ ODI 10504377 · 172,448 mi DRIVER WAS TRAVELING EAST ON NICHOLSON LANE, SLOWED TO MAKE A LEFT TURN ONTO NEBEL ST. AT WHICH TIME HE WAS TRAVELING 10 MPH OR LESS. THE DRIVER MADE THE TURN AND LOST STEERING ON THE 2011 DODGE RAM 5500 AND WENT INTO THE ONCOMING LANE OF TRAFFIC ON NEBEL ST. STRIKING 3 VEHICLES. THE ACCIDENT INVESTIGATOR DETERMINED THE ACCIDENT TO BE A MECHANICAL FAILURE. A CHRYSLER REPRESENTATIVE SAID IT WAS NOT. THIS IS THE SECOND 2011 DODGE RAM 5500 THAT HAS HAD THE SAME FAILURE. BOTH RESULTING IN AN ACCIDENT. THIS ACCIDENT INVOLVED OTHER PEOPLE AND P… Look up ODI 10504377 at NHTSA ↗ ODI 11204115 · 26,850 mi FRAME ON TRUCK HAS CRACKED ON BOTH SIDES JUST BEFORE THE REAR WHEELS. Look up ODI 11204115 at NHTSA ↗
Air Bags	Too few reports for a range	39,500 mi	2 (sparse)	ODI 10746039 · 20,000 mi TL* THE CONTACT OWNS A 2012 (NA) DODGE RAM 5500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY MADE A SHARP RIGHT TURN CAUSING THE DRIVER TO LOSE CONTROL AND CRASH INTO A PARKED VEHICLE. DURING THE CRASH, THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END, BUT THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE CAUSE OF THE FAILURE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,00… Look up ODI 10746039 at NHTSA ↗ ODI 10789383 · 59,000 mi TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. WHILE DRIVING 30 MPH, THE TIE ROD SEPARATED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE AWAY FROM ROADWAY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIE ROD FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING), 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM… Look up ODI 10789383 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	1	None	ODI 11766212 · 14,700 mi The contact owns a 2011 Dodge Ram 5500. The contact stated that the manufacturer failed to provide an adequate Owner’s Manual that referenced the torque required on the lug nuts for the vehicle. The contact stated that the lug nuts were torqued very tightly during the manufacturing process. The contact referenced NHTSA Campaign Number: 21V398000 (WHEELS); as a possible cause for the failure. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The manufacturer was notified of the failure. … Look up ODI 11766212 at NHTSA ↗
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2011: 8 complaints · 2012: 26 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2011	1	2	8
2012	2	14	26

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2011	23	0	0
2012	40	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Steering	Electrical System	Engine	Power Train	Fuel/Propulsion System	Steering:Linkages:Tie Rod Assembly	Suspension	Air Bags
Steering	—	0	2 ODI 10713922 TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000(STEERING); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 10713922 at NHTSA ↗ ODI 10717177 TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 10717177 at NHTSA ↗	3 ODI 10560405 OVER 9 MONTHS AGO WE RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER: SAFETY RECALL N26 / NHTSA 13V-239 FRONT AXLE TUBE WELDS LETTER STATES THAT PARTS NEEDED TO DO REPAIRS ARE NOT ON HAND. AS SOON AS THEY ARE MADE AVAILABLE THEY WILL CONTACT US FOR REPAIRS. HERE IT IS 9MONTHS LATER AND WE GET THE SAME EXACT LETTER. THE LETTER STATES THAT THIS DEFECT COULD CAUSE A DRIVER TO WRECK AND LOSE CONTROL OF THE VEHICLE. I FEEL THAT TIME HAS EXCEEDED FOR THEM TO MAKE THIS RIGHT. TR Look up ODI 10560405 at NHTSA ↗ ODI 10560407 OVER 9 MONTHS AGO WE RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER: SAFETY RECALL N26 / NHTSA 13V-239 FRONT AXLE TUBE WELDS LETTER STATES THAT PARTS NEEDED TO DO REPAIRS ARE NOT ON HAND. AS SOON AS THEY ARE MADE AVAILABLE THEY WILL CONTACT US FOR REPAIRS. HERE IT IS 9MONTHS LATER AND WE GET THE SAME EXACT LETTER. THE LETTER STATES THAT THIS DEFECT COULD CAUSE A DRIVER TO WRECK AND LOSE CONTROL OF THE VEHICLE. I FEEL THAT TIME HAS EXCEEDED FOR THEM TO MAKE THIS RIGHT. TR Look up ODI 10560407 at NHTSA ↗ ODI 10560408 OVER 9 MONTHS AGO WE RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER: SAFETY RECALL N26 / NHTSA 13V-239 FRONT AXLE TUBE WELDS LETTER STATES THAT PARTS NEEDED TO DO REPAIRS ARE NOT ON HAND. AS SOON AS THEY ARE MADE AVAILABLE THEY WILL CONTACT US FOR REPAIRS. HERE IT IS 9MONTHS LATER AND WE GET THE SAME EXACT LETTER. THE LETTER STATES THAT THIS DEFECT COULD CAUSE A DRIVER TO WRECK AND LOSE CONTROL OF THE VEHICLE. I FEEL THAT TIME HAS EXCEEDED FOR THEM TO MAKE THIS RIGHT. *TR Look up ODI 10560408 at NHTSA ↗	3 ODI 10711795 RECEIVED SAFETY RECALLS #P65/NHTSA 14V-635 AND #N63/NHTSA 13V-527 CHRYSLER STATES IN THEIR NOTICE THAT THE PARTS ARE NOT AVAILABLE BUT THEY WOULD SEND A LETTER TO THE VEHICLE OWNER WHEN THEY ARE. HAVE CONTACTED THE DEALER SEVERAL TIMES TO CHECK ON THE PARTS. AS OF THIS DATE NOTHING HAS BEEN RECEIVED FROM CHRYSLER AND THE DEALER HASN'T AN ANSWER. THIS VEHICLE IS A FIRE DEPT EMERGENCY RESPONSE VEHICLE. WOULD LIKE AN UPDATE FROM CHRYSLER. THE FIRE DEPT JUST RECEIVED ANOTHER SAFETY RECALL ON THIS VEHICLE #P27. TR Look up ODI 10711795 at NHTSA ↗ ODI 10713922 TL THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000(STEERING); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 10713922 at NHTSA ↗ ODI 10717177 TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 10717177 at NHTSA ↗	1 ODI 10373415 · 100,000 mi TLTHE CONTACT OWNS A 2008 DODGE RAM 5500. WHILE DRIVING APPROXIMATELY 5 MPH THE TIE ROD BROKE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TIE ROD WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE WARRANTY HAD EXPIRED AND THE REPAIRS WOULD NOT BE COVERED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 02/11/11 BF UPDATED 09/19/11 Look up ODI 10373415 at NHTSA ↗	1 ODI 10504377 · 172,448 mi DRIVER WAS TRAVELING EAST ON NICHOLSON LANE, SLOWED TO MAKE A LEFT TURN ONTO NEBEL ST. AT WHICH TIME HE WAS TRAVELING 10 MPH OR LESS. THE DRIVER MADE THE TURN AND LOST STEERING ON THE 2011 DODGE RAM 5500 AND WENT INTO THE ONCOMING LANE OF TRAFFIC ON NEBEL ST. STRIKING 3 VEHICLES. THE ACCIDENT INVESTIGATOR DETERMINED THE ACCIDENT TO BE A MECHANICAL FAILURE. A CHRYSLER REPRESENTATIVE SAID IT WAS NOT. THIS IS THE SECOND 2011 DODGE RAM 5500 THAT HAS HAD THE SAME FAILURE. BOTH RESULTING IN AN ACCIDENT. THIS ACCIDENT INVOLVED OTHER PEOPLE AND P… Look up ODI 10504377 at NHTSA ↗	1 ODI 10781568 I RECEIVED 2 RECALL NOTICES. I HAVE SPENT HOURS TRYING TO WORK WITH CHRYSLER TO FIND A DEALERSHIP THAT WOULD BE ABLE TO FIX AND ALIGN MY TOW TRUCK. THEY HAVE BEEN UNABLE TO FIND A DEALERSHIP WITHIN 145 MILES OF MY HOME. FROM WHAT I HAVE FOUND OUT, THEY HAVE SEVERAL DEALERSHIPS THAT SELL MY TYPE OF TOW TRUCK..BUT NONE ARE ABLE TO SERVICE AND ALIGN MY TOW TRUCK. I FEEL THAT THIS IS UNACCEPTABLE. PLEASE ADVISE. [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATI… Look up ODI 10781568 at NHTSA ↗
Electrical System	0	—	3 ODI 10715922 TL* THE CONTACT OWNED A 2011 DODGE RAM 5500. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE UNDER THE FRONT OF THE VEHICLE NEAR THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000 (STEERING); HOWEVER, THE RECALL NOTICES WERE RECEIVED AFTER THE VEHICLE WAS DESTROYED DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIF… Look up ODI 10715922 at NHTSA ↗ ODI 10855080 · 11,913 mi -CONTROL MODULES REQUIRE UPDATES (ECM AND TCM) WHICH YOU HAVE TO PAY $120.00 FOR THE UPDATES. IT MAY CAUSE DRIVABILITY ISSUES. -INTAKE TUBE CLAMPS NEED REPLACING WHICH YOU CAN'T BUY THE CLAMP YOU HAVE TO PURCHASE THE INTAKE HOSE FOR $379.92. Look up ODI 10855080 at NHTSA ↗ ODI 10748608 · 164,000 mi ON THE EVENING OF JULY 30, 2015 WHILE DRIVING MY 2012 DODGE RAM 5500 UTILITY TRUCK, THERE WAS A FIRE IN THE ENGINE COMPARTMENT WHICH I BELIEVE WAS DUE TO RECALL P65. THIS RECALL IS FOR THE DIESEL FUEL HEATER ELECTRICAL CONNECTOR. THIS VEHICLE WAS TAKEN TO DEALERSHIPS MULTIPLE TIMES FOR REPAIR, YET I WAS TOLD THAT NO PART WAS AVAILABLE TO PERFORM RECALL. THIS TRUCK WAS DEEMED A TOTAL LOSS. Look up ODI 10748608 at NHTSA ↗	0	2 ODI 10683980 CONTACTED BY CHRYSLER ON OR ABOUT 12/1/2014, CONCERNING RECALL, P65. THIS RECALL EFFECTS THE DIESEL FUEL HEATER ASSEMBLY, WHICH AS NOTIFIED BY CHRYSLER COULD CAUSE A ENGINE COMPARTMENT FIRE. AS OF AN INQUIRY ON 2/18/2015, THEY STILL HAVE NO ESTIMATED TIME FRAME FOR MAKING PARTS AND REPAIRS AVAILABLE. OUR FIRST INQUIRY ON 12-19-2014, YIELDED THE SAME RESULTS. I CONTACTED OUR LOCAL DODGE DEALER 2/18/2015, WHO STATED "THERE ARE NO PARTS AVAILABLE FOR THE RECALL". *TR Look up ODI 10683980 at NHTSA ↗ ODI 10748608 · 164,000 mi ON THE EVENING OF JULY 30, 2015 WHILE DRIVING MY 2012 DODGE RAM 5500 UTILITY TRUCK, THERE WAS A FIRE IN THE ENGINE COMPARTMENT WHICH I BELIEVE WAS DUE TO RECALL P65. THIS RECALL IS FOR THE DIESEL FUEL HEATER ELECTRICAL CONNECTOR. THIS VEHICLE WAS TAKEN TO DEALERSHIPS MULTIPLE TIMES FOR REPAIR, YET I WAS TOLD THAT NO PART WAS AVAILABLE TO PERFORM RECALL. THIS TRUCK WAS DEEMED A TOTAL LOSS. Look up ODI 10748608 at NHTSA ↗	0	0	0
Engine	2 ODI 10713922 TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000(STEERING); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 10713922 at NHTSA ↗ ODI 10717177 TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 10717177 at NHTSA ↗	3 ODI 10715922 TL* THE CONTACT OWNED A 2011 DODGE RAM 5500. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE UNDER THE FRONT OF THE VEHICLE NEAR THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000 (STEERING); HOWEVER, THE RECALL NOTICES WERE RECEIVED AFTER THE VEHICLE WAS DESTROYED DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIF… Look up ODI 10715922 at NHTSA ↗ ODI 10855080 · 11,913 mi -CONTROL MODULES REQUIRE UPDATES (ECM AND TCM) WHICH YOU HAVE TO PAY $120.00 FOR THE UPDATES. IT MAY CAUSE DRIVABILITY ISSUES. -INTAKE TUBE CLAMPS NEED REPLACING WHICH YOU CAN'T BUY THE CLAMP YOU HAVE TO PURCHASE THE INTAKE HOSE FOR $379.92. Look up ODI 10855080 at NHTSA ↗ ODI 10748608 · 164,000 mi ON THE EVENING OF JULY 30, 2015 WHILE DRIVING MY 2012 DODGE RAM 5500 UTILITY TRUCK, THERE WAS A FIRE IN THE ENGINE COMPARTMENT WHICH I BELIEVE WAS DUE TO RECALL P65. THIS RECALL IS FOR THE DIESEL FUEL HEATER ELECTRICAL CONNECTOR. THIS VEHICLE WAS TAKEN TO DEALERSHIPS MULTIPLE TIMES FOR REPAIR, YET I WAS TOLD THAT NO PART WAS AVAILABLE TO PERFORM RECALL. THIS TRUCK WAS DEEMED A TOTAL LOSS. Look up ODI 10748608 at NHTSA ↗	—	0	3 ODI 10713922 TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000(STEERING); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 10713922 at NHTSA ↗ ODI 10717177 TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 10717177 at NHTSA ↗ ODI 10748608 · 164,000 mi ON THE EVENING OF JULY 30, 2015 WHILE DRIVING MY 2012 DODGE RAM 5500 UTILITY TRUCK, THERE WAS A FIRE IN THE ENGINE COMPARTMENT WHICH I BELIEVE WAS DUE TO RECALL P65. THIS RECALL IS FOR THE DIESEL FUEL HEATER ELECTRICAL CONNECTOR. THIS VEHICLE WAS TAKEN TO DEALERSHIPS MULTIPLE TIMES FOR REPAIR, YET I WAS TOLD THAT NO PART WAS AVAILABLE TO PERFORM RECALL. THIS TRUCK WAS DEEMED A TOTAL LOSS. Look up ODI 10748608 at NHTSA ↗	0	0	0
Power Train	3 ODI 10560405 OVER 9 MONTHS AGO WE RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER: SAFETY RECALL N26 / NHTSA 13V-239 FRONT AXLE TUBE WELDS LETTER STATES THAT PARTS NEEDED TO DO REPAIRS ARE NOT ON HAND. AS SOON AS THEY ARE MADE AVAILABLE THEY WILL CONTACT US FOR REPAIRS. HERE IT IS 9MONTHS LATER AND WE GET THE SAME EXACT LETTER. THE LETTER STATES THAT THIS DEFECT COULD CAUSE A DRIVER TO WRECK AND LOSE CONTROL OF THE VEHICLE. I FEEL THAT TIME HAS EXCEEDED FOR THEM TO MAKE THIS RIGHT. TR Look up ODI 10560405 at NHTSA ↗ ODI 10560407 OVER 9 MONTHS AGO WE RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER: SAFETY RECALL N26 / NHTSA 13V-239 FRONT AXLE TUBE WELDS LETTER STATES THAT PARTS NEEDED TO DO REPAIRS ARE NOT ON HAND. AS SOON AS THEY ARE MADE AVAILABLE THEY WILL CONTACT US FOR REPAIRS. HERE IT IS 9MONTHS LATER AND WE GET THE SAME EXACT LETTER. THE LETTER STATES THAT THIS DEFECT COULD CAUSE A DRIVER TO WRECK AND LOSE CONTROL OF THE VEHICLE. I FEEL THAT TIME HAS EXCEEDED FOR THEM TO MAKE THIS RIGHT. TR Look up ODI 10560407 at NHTSA ↗ ODI 10560408 OVER 9 MONTHS AGO WE RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER: SAFETY RECALL N26 / NHTSA 13V-239 FRONT AXLE TUBE WELDS LETTER STATES THAT PARTS NEEDED TO DO REPAIRS ARE NOT ON HAND. AS SOON AS THEY ARE MADE AVAILABLE THEY WILL CONTACT US FOR REPAIRS. HERE IT IS 9MONTHS LATER AND WE GET THE SAME EXACT LETTER. THE LETTER STATES THAT THIS DEFECT COULD CAUSE A DRIVER TO WRECK AND LOSE CONTROL OF THE VEHICLE. I FEEL THAT TIME HAS EXCEEDED FOR THEM TO MAKE THIS RIGHT. *TR Look up ODI 10560408 at NHTSA ↗	0	0	—	0	0	0	0
Fuel/Propulsion System	3 ODI 10711795 RECEIVED SAFETY RECALLS #P65/NHTSA 14V-635 AND #N63/NHTSA 13V-527 CHRYSLER STATES IN THEIR NOTICE THAT THE PARTS ARE NOT AVAILABLE BUT THEY WOULD SEND A LETTER TO THE VEHICLE OWNER WHEN THEY ARE. HAVE CONTACTED THE DEALER SEVERAL TIMES TO CHECK ON THE PARTS. AS OF THIS DATE NOTHING HAS BEEN RECEIVED FROM CHRYSLER AND THE DEALER HASN'T AN ANSWER. THIS VEHICLE IS A FIRE DEPT EMERGENCY RESPONSE VEHICLE. WOULD LIKE AN UPDATE FROM CHRYSLER. THE FIRE DEPT JUST RECEIVED ANOTHER SAFETY RECALL ON THIS VEHICLE #P27. TR Look up ODI 10711795 at NHTSA ↗ ODI 10713922 TL THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000(STEERING); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 10713922 at NHTSA ↗ ODI 10717177 TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 10717177 at NHTSA ↗	2 ODI 10683980 CONTACTED BY CHRYSLER ON OR ABOUT 12/1/2014, CONCERNING RECALL, P65. THIS RECALL EFFECTS THE DIESEL FUEL HEATER ASSEMBLY, WHICH AS NOTIFIED BY CHRYSLER COULD CAUSE A ENGINE COMPARTMENT FIRE. AS OF AN INQUIRY ON 2/18/2015, THEY STILL HAVE NO ESTIMATED TIME FRAME FOR MAKING PARTS AND REPAIRS AVAILABLE. OUR FIRST INQUIRY ON 12-19-2014, YIELDED THE SAME RESULTS. I CONTACTED OUR LOCAL DODGE DEALER 2/18/2015, WHO STATED "THERE ARE NO PARTS AVAILABLE FOR THE RECALL". *TR Look up ODI 10683980 at NHTSA ↗ ODI 10748608 · 164,000 mi ON THE EVENING OF JULY 30, 2015 WHILE DRIVING MY 2012 DODGE RAM 5500 UTILITY TRUCK, THERE WAS A FIRE IN THE ENGINE COMPARTMENT WHICH I BELIEVE WAS DUE TO RECALL P65. THIS RECALL IS FOR THE DIESEL FUEL HEATER ELECTRICAL CONNECTOR. THIS VEHICLE WAS TAKEN TO DEALERSHIPS MULTIPLE TIMES FOR REPAIR, YET I WAS TOLD THAT NO PART WAS AVAILABLE TO PERFORM RECALL. THIS TRUCK WAS DEEMED A TOTAL LOSS. Look up ODI 10748608 at NHTSA ↗	3 ODI 10713922 TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000(STEERING); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 10713922 at NHTSA ↗ ODI 10717177 TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 10717177 at NHTSA ↗ ODI 10748608 · 164,000 mi ON THE EVENING OF JULY 30, 2015 WHILE DRIVING MY 2012 DODGE RAM 5500 UTILITY TRUCK, THERE WAS A FIRE IN THE ENGINE COMPARTMENT WHICH I BELIEVE WAS DUE TO RECALL P65. THIS RECALL IS FOR THE DIESEL FUEL HEATER ELECTRICAL CONNECTOR. THIS VEHICLE WAS TAKEN TO DEALERSHIPS MULTIPLE TIMES FOR REPAIR, YET I WAS TOLD THAT NO PART WAS AVAILABLE TO PERFORM RECALL. THIS TRUCK WAS DEEMED A TOTAL LOSS. Look up ODI 10748608 at NHTSA ↗	0	—	0	0	0
Steering:Linkages:Tie Rod Assembly	1 ODI 10373415 · 100,000 mi TLTHE CONTACT OWNS A 2008 DODGE RAM 5500. WHILE DRIVING APPROXIMATELY 5 MPH THE TIE ROD BROKE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TIE ROD WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE WARRANTY HAD EXPIRED AND THE REPAIRS WOULD NOT BE COVERED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 02/11/11 BF UPDATED 09/19/11 Look up ODI 10373415 at NHTSA ↗	0	0	0	0	—	0	1 ODI 10789383 · 59,000 mi TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. WHILE DRIVING 30 MPH, THE TIE ROD SEPARATED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE AWAY FROM ROADWAY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIE ROD FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING), 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM… Look up ODI 10789383 at NHTSA ↗
Suspension	1 ODI 10504377 · 172,448 mi DRIVER WAS TRAVELING EAST ON NICHOLSON LANE, SLOWED TO MAKE A LEFT TURN ONTO NEBEL ST. AT WHICH TIME HE WAS TRAVELING 10 MPH OR LESS. THE DRIVER MADE THE TURN AND LOST STEERING ON THE 2011 DODGE RAM 5500 AND WENT INTO THE ONCOMING LANE OF TRAFFIC ON NEBEL ST. STRIKING 3 VEHICLES. THE ACCIDENT INVESTIGATOR DETERMINED THE ACCIDENT TO BE A MECHANICAL FAILURE. A CHRYSLER REPRESENTATIVE SAID IT WAS NOT. THIS IS THE SECOND 2011 DODGE RAM 5500 THAT HAS HAD THE SAME FAILURE. BOTH RESULTING IN AN ACCIDENT. THIS ACCIDENT INVOLVED OTHER PEOPLE AND P… Look up ODI 10504377 at NHTSA ↗	0	0	0	0	0	—	1 ODI 10746039 · 20,000 mi TL* THE CONTACT OWNS A 2012 (NA) DODGE RAM 5500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY MADE A SHARP RIGHT TURN CAUSING THE DRIVER TO LOSE CONTROL AND CRASH INTO A PARKED VEHICLE. DURING THE CRASH, THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END, BUT THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE CAUSE OF THE FAILURE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,00… Look up ODI 10746039 at NHTSA ↗
Air Bags	1 ODI 10781568 I RECEIVED 2 RECALL NOTICES. I HAVE SPENT HOURS TRYING TO WORK WITH CHRYSLER TO FIND A DEALERSHIP THAT WOULD BE ABLE TO FIX AND ALIGN MY TOW TRUCK. THEY HAVE BEEN UNABLE TO FIND A DEALERSHIP WITHIN 145 MILES OF MY HOME. FROM WHAT I HAVE FOUND OUT, THEY HAVE SEVERAL DEALERSHIPS THAT SELL MY TYPE OF TOW TRUCK..BUT NONE ARE ABLE TO SERVICE AND ALIGN MY TOW TRUCK. I FEEL THAT THIS IS UNACCEPTABLE. PLEASE ADVISE. [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATI… Look up ODI 10781568 at NHTSA ↗	0	0	0	0	1 ODI 10789383 · 59,000 mi TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. WHILE DRIVING 30 MPH, THE TIE ROD SEPARATED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE AWAY FROM ROADWAY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIE ROD FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING), 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM… Look up ODI 10789383 at NHTSA ↗	1 ODI 10746039 · 20,000 mi TL* THE CONTACT OWNS A 2012 (NA) DODGE RAM 5500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY MADE A SHARP RIGHT TURN CAUSING THE DRIVER TO LOSE CONTROL AND CRASH INTO A PARKED VEHICLE. DURING THE CRASH, THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END, BUT THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE CAUSE OF THE FAILURE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,00… Look up ODI 10746039 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

4 patterns with matching reports.

Warning lights and dashboard alerts

4 mentions · 4.5% of complaints

Median mileage: 75,016 mi (4 usable records).

ODI 10474198 · 77,000 mi

CHECK ENGINE LIGHT WENT ON. THE TRUCK IS STILL UNDER WARRANTY SO WE TOOK IT IN TO GO ARAPAHOE DODGE. THEY WERE UNABLE TO FIX THE PROBLEM. WE ARE NOT SURE IF SOMETHING IS WRONG W/ THE ENGINE BECAUSE DODGE CAN NOT GET THE CHECK ENGINE LIGHT TO TURN OFF. THE WARRANTY WE CURRENTLY POSSESS IS ONLY APPLICABLE UNTIL WE REACH 100,000 MILES. WE THINK DODGE SHOULD BE ABLE TO FIX THE PROBLEM UNDER THE WARRANTY. *TR

Look up ODI 10474198 at NHTSA ↗

ODI 10826107 · 103,782 mi

WHILE DRIVING, AT RANDOM, A WARNING WILL DISPLAY STATING THE FOLLOWING: "SERVICE DEF SYSTEM. ENGINE WILL NOT START AT 200 MILES. SEE DEALER" THIS HAS HAPPENED 10 OR MORE TIMES SINCE WE PURCHASED THE TRUCK. WE HAVE THE SAME PROBLEM WITH ANOTHER 2011 DODGE RAM 5500 WHICH WE PURCHASED WITH THIS ONE. WHEN WE BRING IT TO THE DEALER, THEY CANT GIVE AN EXACT REASON WHY THIS KEEPS OCCURRING. THEY ONCE TOLD ME "ITS BECAUSE THE VEHICLE WAS GOING 65 MPH ON THE HIGH WAY WHILE TOWING A VEHICLE." THE CHECK ENGINE LIGHT HAS BEEN ON IN THIS VEHICLE SIN…

Look up ODI 10826107 at NHTSA ↗

ODI 10789383 · 59,000 mi

TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. WHILE DRIVING 30 MPH, THE TIE ROD SEPARATED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE AWAY FROM ROADWAY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIE ROD FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING), 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM…

Look up ODI 10789383 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Battery drain and no-start mentions

2 mentions · 2.2% of complaints

Median mileage: 68,047 mi (2 usable records).

ODI 10267141 · 59,000 mi

Look up ODI 10267141 at NHTSA ↗

ODI 10983231 · 77,093 mi

DIESEL EXHAUST FLUID (DEF) SYSTEM FAILURE. ENGINE LIGHT CAME ON WITH WARNING TO HAVE SERVICED OR VEHICLE WOULD NOT START AFTER XX MILES. WAS DEF SYSTEM, PIPE, INJECTOR, AND SENSORS.

Look up ODI 10983231 at NHTSA ↗

Matching rule

Stalling or loss of power

2 mentions · 2.2% of complaints

Median mileage: 49,013 mi (2 usable records).

ODI 10682716 · 20,000 mi

Look up ODI 10682716 at NHTSA ↗

ODI 10984734 · 78,025 mi

Look up ODI 10984734 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

2 mentions · 2.2% of complaints

Median mileage: 15,030 mi (2 usable records).

ODI 10592399 · 60 mi

TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE STEERING BOX WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE FAILURE MILEAGE WAS 60.

Look up ODI 10592399 at NHTSA ↗

ODI 11163746 · 30,000 mi

THE IGNITION SWITCH IS FAULTY! THE SWITCH MUST BE MOVED AROUND IN THE SWITCH TO START THE TRUCK. ADDITIONALLY WHILE DRIVING THE TRUCK MAY JUST QUITE RUNNING, THIS CAUSES THE POWER STEERING AND BRAKES TO BECOME MANUAL. THIS BECOMES VERY DANGEROUS WHEN HAULING LOADS AS STOPPING DISTANCES ARE GREATLY INCREASED, NOT TO MENTION NEARLY IMPOSSIBLE TO STEER. IF YOU ARE GOING AROUND A CORNER WHEN THIS HAPPENS YOU MAY NOT MAKE THE CORNER RESULTING IN A COLLISION WITH ONCOMING VEHICLES. THIS IGNITION SWITCH FAILURE IS COMMON IN THIS YEAR OF RAM TRUC…

Look up ODI 11163746 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b