2003 Dodge RAM VAN problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
16 owner complaints analyzed
0 distinct recall campaigns
50,000 mi median reported failure mileage
Scope: 2003 model year. Data updated: . 11 complaints include usable failure mileage. View data status.
Most common problems
Electrical System is the most frequently named component, appearing in 5 of 16 complaints (31.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 3 | 18.8% |
| Transmission and shifting | 1 | 6.3% |
| Braking behavior | 1 | 6.3% |
| Fuel system concerns | 1 | 6.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 5 |
| Visibility:Defroster/Defogger/Hvac System | 3 |
| Power Train | 2 |
| Steering | 2 |
| Suspension | 2 |
| Air Bags | 1 |
| Child Seat | 1 |
| Exterior Lighting:Headlights | 1 |
Electrical System: 5; Visibility:Defroster/Defogger/Hvac System: 3; Power Train: 2; Steering: 2; Suspension: 2; Air Bags: 1; Child Seat: 1; Exterior Lighting:Headlights: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 1 |
Under 25,000: 3; 25,000 to 49,999: 2; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 3; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (3). 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2003 | 2 |
| 2004 | 2 |
| 2005 | 2 |
| 2007 | 1 |
| 2008 | 1 |
| 2009 | 2 |
| 2010 | 2 |
| 2013 | 2 |
| 2015 | 1 |
| 2016 | 1 |
2003: 2; 2004: 2; 2005: 2; 2007: 1; 2008: 1; 2009: 2; 2010: 2; 2013: 2; 2015: 1; 2016: 1
Pattern summary
Electrical System leads the component reports. Steering behavior appears in 3 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10557231 · 2013-12-25 (December 25, 2013)
FOR 2 DAYS PRIOR TO INCIDENT , NOTICED STEERING WHEEL KEPT CHANGING ORIENTATION WHILE DRIVING IN A STRAIGHT LINE. A LOT OF GROANING AND CREAKING NOISE FROM RIGHT FRONT SUSPENSION IN RIGHT TURNS AS WELL AS VIBRATION AT HIGHWAY SPEED. PARKED VEHICLE AND INSPECTED UNDERSIDE TO FIND THAT IDLER ARM BRACKET WAS TEARING AWAY FROM FRAME RAIL DUE TO ROT. AFTER PARKING VEHICLE , I MOVED IT AROUND IN THE DRIVEWAY NO MORE THAN 3 TIMES BEFORE IDLER ARM BRACKET COMPLETELY SEPARATED FROM THE FRAME RAIL WITH A VERY LOUD POP.. VAN NOW HAS NO STEERING AND …
Owner-reported narrative. 120,993 miles reported. Look up ODI 10557231 at NHTSA ↗
Owner report 10780681 · 2015-10-07 (October 7, 2015)
DRIVING DOWN THE ROAD AT 65 MPH AND LOST TOTAL CONTROL OF VEHICLE STEERING FOUND OUT IT WAS DUE TO A RUSTED FRAMED. TOTALLY UNSAFE VAN. I WAS GLAD IT WAS NOT VERY BUSY ON THE INTERSTATE OR I COULD HAVE BEEN KILLED. I AM VERY DISAPPOINTED A MANUFACTURE CAN HAVE SO MANY COMPLAINTS ONLINE AND NOTHING HAS BEEN DONE. IT IS TOTAL FRAME LOST TO RUST.
Owner-reported narrative. 148,505 miles reported. Look up ODI 10780681 at NHTSA ↗
Owner report 10011697 · 2003-04-04 (April 4, 2003)
THE VEHICLE WAS SERVICE 4 TIMES FOR PROBLEMS WITH THE SHIFTING GEARS. (ROADTREK RECREATIONAL VEHICLE). *JB
Owner-reported narrative. Look up ODI 10011697 at NHTSA ↗
Owner report 10243637 · 2008-09-27 (September 27, 2008)
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION. *TR
Owner-reported narrative. 21,000 miles reported. Look up ODI 10243637 at NHTSA ↗
Owner report 10026527 · 2003-06-20 (June 20, 2003)
WHEN THE CONSUMER ATTEMPTED TO PASS A LINE OF MOTOR VEHICLE, A COMPUTER WITHIN THE VEHICLE TURNED OFF THE FUEL PUMP AT EIGHTY SIX MPH, THIS CAUSED THE ENGINE TO CUT OFF AND ALMOST CAUSED A NEAR FATAL HEAD ON COLLISION. *TT (LAWYER ON BEHALF OF CLIENT MR. DAVID ROMANAK). *JB
Owner-reported narrative. Look up ODI 10026527 at NHTSA ↗
Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
16 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 1989 | 1991 | 1992 | 1993 | 1994 | 1995 | 1996 | 1997 | 1998 | 1999 | 2000 | 2001 | 2002 | 2003 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Electrical System | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 313.6%ODI 10259118 · 49,006 miTHIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 32 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION. *TR | 510.6%ODI 10243639 · 56,769 miTHIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. THE DRIVER COMPLAINED THAT THE SPEEDOMETER AND INSTRUMENT CLUSTER WERE NOT WORKING CORRECTLY. WHEN DIAGNOSING THE COMPLAINT THE MECHANIC DISCOVERED THAT THE ABS MODULE CONNECTOR AND WIRING WERE BURNT. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDI… | 413.8%ODI 10243640 · 40,293 miTHIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION. *TR | 39.1%ODI 10243787 · 139,518 miTHIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. A CUSTOMER NOTIFIED THE DRIVER THAT SMOKE WAS COMING FROM UNDER THE HOOD OF THE VAN WHILE IT WAS PARKED AT A JOBSITE WHERE HE WAS WORKING. HE EXTINGUISHED THE FIRE USING THE CUSTOMER'S FIRE EXTINGUISHER. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CO… | 321.4% | 531.3%ODI 10026527WHEN THE CONSUMER ATTEMPTED TO PASS A LINE OF MOTOR VEHICLE, A COMPUTER WITHIN THE VEHICLE TURNED OFF THE FUEL PUMP AT EIGHTY SIX MPH, THIS CAUSED THE ENGINE TO CUT OFF AND ALMOST CAUSED A NEAR FATAL HEAD ON COLLISION. *TT (LAWYER ON BEHALF OF CLIENT MR. DAVID ROMANAK). *JB |
| Steering | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 116.7% | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 212.5%ODI 10068775 · 57,000 miSTEERING COLUMN DESTROYED STALLING NOT RUNNING IF GAS IS NOT APPLIED WE CAN'T GET ANYONE TO FIX IT, SO WE ARE STUCK WITH A MESSED UP VAN TIRE BLEW ON US, FIRESTONE TIRES ARE STILL ON IT. I CAN'T DRIVE IT ANYWAY CAUSE IT WONT STAY STARTED AND I STILL PAY BANK 450 A MONTH FOR A VAN THAT DOESN'T RUN. | 313.6%ODI 10230374 · 140,000 miTL*THE CONTACT OWNS A 1998 DODGE RAM VAN. WHILE PULLING INTO A PARKING SPACE AT AN UNKNOWN SPEED, THE CONTACT FELT A HARD VIBRATION AND HEARD A LOUD BANG. HE EXITED THE VEHICLE TO LOCATE THE ORIGIN OF THE SOUND, BUT WAS UNSUCCESSFUL. HE RE-ENTERED THE VEHICLE TO CONTINUE TO PARK WHEN ANOTHER LOUD SOUND OCCURRED. THE STEERING DID NOT RESPOND. HE EXITED THE VEHICLE AGAIN AND LOCATED A FAILURE WITH THE STEERING CONTROL ARM AND ITS COMPONENTS. THE CONTACT ALSO NOTICED THAT THE ENTIRE FRONT END WAS COMPLETELY RUSTED. HE CALLED A TOW TRUCK AND… | 48.5%ODI 10467615 · 71,000 miTL* THE CONTACT OWNS A 1999 DODGE B-VAN STATION WAGON. THE CONTACT STATED THAT THE ENTIRE FRONT FRAME WAS COMPLETELY RUSTED AND HAD BEEN EATEN AWAY BY CORROSION. IN ADDITION THE CONTACT WAS ABLE TO TURN THE STEERING WHEEL A FULL 360 DEGREES. THE CONTACT WAS DRIVING THE VEHICLE WHEN THE STEERING COLUMN COLLAPSED AND THE VEHICLE STOPPED INDEPENDENTLY. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE IT WAS DISCOVERED THAT THE ENTIRE FRONT FRAME WAS COMPLETELY CORRODED. THE FAILURE AND THE CURRENT MILEAGES WERE 71,000. | 26.9%ODI 11005087URGENT SAFETY ISSUE: DRIVING DOWN THE ROAD VEHICLE LOSES COMPLETE STEER ABILITY!!! HAD TOWED TO DEALERSHIP AND FOUND FRAME RUSTED THROUGH (DUE TO FACTORY ROUTING OF A/C WATER DRAINAGE) AND CAUSED STEERING MECHANISM TO SEPARATE WHERE THE STEERING CONNECTION IS!!! DEALERSHIP IS NOT ACKNOWLEDGING A RECALL NOR RESOLUTION AND BASED ON THE NUMBER OF THESE VEHICLES STILL ON THE ROAD (NOW PRIMARILY AS LOW BUDGET WORK VANS) I FULLY EXPECT TO SEE INJURY AND DEATHS IF THIS IS NOT ADDRESSED IMMEDIATELY!!! I HAVE DONE ALL I KNOW TO DO (INCLUDING SEARCHI… | 39.1%ODI 10247379 · 138,300 miTL*THE CONTACT OWNS A 2001 DODGE RAM VAN. THE CONTACT RECEIVED A RECALL NOTICE FOR THE IGNITION. THE PART WAS REPAIRED. HE STATED THAT THE STEERING WHEEL NO LONGER LOCKED AFTER THE REPAIR WAS MADE. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 138,300. | 321.4%ODI 10289935 · 56,000 miTL*THE CONTACT OWNS A 2002 DODGE RAM VAN 3500. WHILE THE VEHICLE WAS PARKED THE STEERING WIRES BROKE IN HALF AND THE STEERING BOX SNAPPED OFF. HE ATTEMPTED TO FILE A CLAIM WITH THE MANUFACTURER AND WAS DENIED; HOWEVER, A SUPERVISOR ADVISED HIM TO HAVE THE STEERING BOX DIAGNOSED BY THE DEALER. HE HAS NOT TAKEN THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 56,000. | 212.5%ODI 10557231 · 120,993 miFOR 2 DAYS PRIOR TO INCIDENT , NOTICED STEERING WHEEL KEPT CHANGING ORIENTATION WHILE DRIVING IN A STRAIGHT LINE. A LOT OF GROANING AND CREAKING NOISE FROM RIGHT FRONT SUSPENSION IN RIGHT TURNS AS WELL AS VIBRATION AT HIGHWAY SPEED. PARKED VEHICLE AND INSPECTED UNDERSIDE TO FIND THAT IDLER ARM BRACKET WAS TEARING AWAY FROM FRAME RAIL DUE TO ROT. AFTER PARKING VEHICLE , I MOVED IT AROUND IN THE DRIVEWAY NO MORE THAN 3 TIMES BEFORE IDLER ARM BRACKET COMPLETELY SEPARATED FROM THE FRAME RAIL WITH A VERY LOUD POP.. VAN NOW HAS NO STEERING AND … |
| Structure:Body | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 211.1%ODI 8004960VEHICLE WAS SUPPOSED TO BE A THREE QUATER TONE VEHICLE, BUT AFTER FURTHER REVIEW CONSUMER FOUND OUT THAT VEHICLE WAS HALF TONE. WHEN CONTACTING DEALER, DEALER NOTED THAT THEY KNEW ABOUT IT. IT WAS MANUFACTURED THAT WAY BECAUSE OF BETTER HANDLING.*AK | 16.3%ODI 10542538 · 100,000 miTHE FRONT FRAMES ROT OUT ON STEERING SIDE AND IT ISN'T 1 OF THEM IT IS ALMOST ALL OF THEM. TOYOTA RECALLED TACOMAS FOR THIS AND I WANT MY FRAME FIXED OR REPLACED. THIS HAPPENS EARLY IN THE LIFE OF THE VEHICLES. THEY HAVE ALMOST GOTTEN AWAY WITH IT . BUT THESE ARE STILL ON THE ROAD AND COULD KILL PEOPLE .THEY NEED TO BUY THE ONES THAT ARE STILL ON THE ROAD OR TRADE FOR SAFE VANS OR TRUCKS. THE SERVICE LIFE OF THESE WERE CUT SHORT AND ALMOST EVERY JUNKYARD HAS THESE AND THEY ALL LOOK GOOD BUT THEY AREN'T SAFE. THEY NEED TO CLEAN UP THEIR MESS AN… | 00.0%No examples available for this selection. | 24.3%ODI 10489551 · 94,000 miSEVERAL MONTHS AGO I BOUGHT A 1999 DODGE RAM 1500 VAN WITH APPROXIMATELY 88,000. AFTER DRIVING ON SEVERAL TRIPS WE TOOK IT TO THE SHOP BECAUSE THE STEERING WAS LOOSE AND WOULD OCCASIONALLY MAKE NOISE. THE FIRST MECHANIC WE TALKED TO SAID THE FRONT OF THE FRAME IS ALMOST 80% RUSTED THROUGH ON ONE SIDE AND WHERE THE STEERING BOX WAS ATTACHED TO THE FRAME WAS RUSTED TO THE POINT THAT HE THOUGHT IT WAS UNREPAIRABLE AND HE WAS CONCERNED WITH US EVEN DRIVING IT HOME. WE CONTACTED A SECOND BUSINESS THAT DEALS WITH FRAME ISSUES AMONG OTHER THINGS. … | 517.2%ODI 10028462I HAVE NOT HAD AN INCIDENT, BUT I AM CONCERNED WITH MY VEHICLE. I HAVE A 2000 DODGE RAM 1500 VAN CONVERSION. MY CONCERN IS THAT, WITH THE CON VERSIONS WITH LARGE BAY WINDOWS. I FEEL THAT THE PASSENGERS HAVE NO PROTECTION WHATSOEVER WITH SIDE IMPACT ACCIDENTS. COULD YOUR ORGANIZATION INVESTIGATE THESE BEFORE REPORTS OF FATALITIES START COMING IN.*AK | 13.0%ODI 10538372 · 44,000 miWHILE DRIVING VAN, HEARD A LOUD BANG IN FRONT END. NOTICED THAT FRONT SWAY BAR BRACKETS BROKE OFF FRAME DO TO FRAME ROT. AFTER FURTHER INSPECTION, UPPER A FRAME BRACKETS ARE SEPARATING FROM FRAME MOUNTS DUE TO FRAME ROT. ALSO, FRAME CONNECTING FRONT BUMPER AND RADIATOR SO RUSTED THAT I CAN PUSH A SCREWDRIVER THROUGH FRAME. *JS | 214.3%ODI 10078668 · 3,100 miMY 2002 DODGE CONVERSION VAN WOULD SIT OVERNIGHT THEN START THE NEXT DAY BUT STALL RIGHT AFTER STARTING. HAPPENED TWICE IN 3 WEEKS.*AK | 16.3%ODI 10918694 · 190,000 miIN JULY OF 2015, THE BRACKET THAT HOLDS THE STEERING ARM TO THE FRAME, ON THE PASSENGER SIDE, COMPLETELY DISCONNECTED AS I WAS MAKING A TURN. THIS I HAD REPAIRED (WELDED) SHORTLY AFTERWARD. THE FRAME WAS DISINTEGRATING FROM UNDERNEATH ME. ON 09/02/2016 THE FRAME TOTALLY SEPARATED WHERE THE STEERING CONNECTS ON THE DRIVERS SIDE, MAKING IT IMPOSSIBLE TO STEER. I FIND THE METAL THAT WAS USED FOR THE FRAME THIN, CHEAP, UNTREATED, AND UNSAFE! 12 YEARS IS MUCH TO SHORT OF TIME FOR A VEHICLE TO BE RETIRED BY A RUSTED FRAME! CHRYSLER HAS A DOCUMENTED C… |
| Electrical System:Wiring:Front Underhood | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 17.1%ODI 853574DRIVER NOTICED SMOKE COMING FROM DASH , DROVE LESS THAN 1/2 BLOCK AND THEN NOTICED SMOKE COMING FROM UNDERNEATH HOOD, WITHIN 1 MINUTE FLOORBOARD WAS ON FIRE. TOTAL LOSS OF VEHICLE. *AK | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 313.6%ODI 10086707 · 35,072 miTHE VERIZON COMMUNICATIONS VEHICLE HAD AN UNDERHOOD FIRE WHICH ORIGINATED IN THE ABS MODULE AREA. THE ABS MODULE AND WIRING CONNECTOR WERE BURNED ALONG WITH THE TRUCK BATTERY AND OTHER UNDERHOOD COMPONENTS. VERIZON HAS HAD SIMILAR FIRES IN OTHER VEHICLES AND FEELS THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION. | 612.8%ODI 10086705 · 81,394 miTHE VERIZON COMMUNICATIONS VAN WAS TAKEN TO LEE AUTO MALL WESTBROOK, THE LOCAL DODGE DEALER IN WESTBROOK MAINE FOR REPAIRS. THE ABS MODULE AND CONNECTOR WERE FOUND TO BE MELTED. VERIZON HAS HAD A NUMBER OF UNDERHOOD FIRES WHICH STARTED IN THE ABS MODULE AREA AND FEEL THAT THIS CONDITION IS UNSAFE AND WARRANTS FURTHER INVESTIGATION. | 13.4%ODI 10086710 · 16,890 miTHE VERIZON VEHICLE HAD AN UNDERHOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. THE ABS MODULE AND WIRING CONNECTOR ALONG WITH THE TRUCK BATTERY AND OTHER UNDER HOOD COMPONENTS WERE BURNT. VERIZON HAS HAD SIMILAR FIRES IN OTHER VANS AND FEELS THAT THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION. | 26.1%ODI 10086718 · 6,057 miTHE VERIZON VEHICLE HAD AN UNDERHOOD FIRE WHILE BEING DRIVEN WHICH ORIGINATED IN THE ABS MODULE AREA. THE ABS MODULE AND WIRING CONNECTOR, TRUCK BATTERY, AND OTHER UNDER HOOD COMPONENTS WERE BURNT. VERIZON HAS HAD SIMILAR FIRES IN THIS MODEL VAN AND FEELS THAT THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Unknown Or Other | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 133.3%ODI 10070358EVERY YEAR SINCE OCT. 2000 (BOUGHT THE VAN IN MARCH 2000) WHEN WE USE THE AC THE CHECK GUAGES LIGHT COMES ON, THE OIL PRESSURE DROPS AND THE ENGINE MAKES A TAPPING NOISE. IN OCT. OF 2000 WE WERE TOLD IT WAS THE PCM AND THEY REPLACED THAT ALONG WITH AN AC MODULE. TWICE THE DEALERSHIP HAS HAD TO REPLACE THE SENDING UNIT AND OIL PRESSURE SWITCH (ONCE IN 2000 AND AGAIN ON JUNE 9, 2003). TWICE THE VEHICLE WAS IN FOR THIS SAME PROBLEM AND THE DEALER COULD NOT DUPLICATE THE PROBLEM. IN JUNE OF 2002 THIS SAME PROBLEM OCCURRED AGAIN WE HAD TO REPLAC… | 233.3%ODI 10070267I HAD PROBLEMS FROM DAY 1. BATTERY WENT DEAD THE VERY NEXT MORNING AFTER I BROUGHT THE VAN HOME. I KEPT RECHARGING IT UNTILL IT FAILED COMPLETLY ON A TRIP TO FRORIDA. I FIGUIRED OUT THE BUILT IN VACUUM CLEANER HAD A SHORT. I TOOK IT OUT. THE FRONT TIRES SHOWED EXCESSIVE WEAR ON OUTER EDGES. I KEPT ROTATING THEM. I WENT TO A FRONT END SHOP FOR A WHEEL ALIGNMENT, THEY TOLD ME THE WHEEL BEARINGS WERE BAD AND BALL JOINTS WERE WORN, THEY SUGGESTED I GO TO A CHRYSLER DEALER SINCE IT WAS STILL UNDE WARRANTY. THEY DID NOTHING, TIGHTENING UP THE BEARING… | 17.1%ODI 10082166FOIA REQUEST (SUBPOENA WITHDRAWAL) TO PRODUCE DOCUMENTS, REPORTS, NOTES, MEMOS, PETITIONS, INVESTIGATIVE MATERIALS IN YOUR POSSESSION/CONTROL ASSOCIATED WITH [XXX] AND HIS 1995 DODGE RAM VAN VIN [XXX]. *MR *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 14.5%ODI 10404981 · 100,101 miWHILE BACKING OUT OF MY PARKING SPACE AND TURNING THE STEERING WHEEL I HEARD A LOUD POP/THUMP. SUBSEQUENTLY WHILE DRIVING DOWN THE ROAD AT 15MPH THE STEERING WENT OUT AND THE VEHICLE WAS UNCONTROLLABLE. I HAD THE VEHICLE TOWED TO A REPAIR SHOP. THE CAUSE OF THE BREAK DOWN WAS THE FRONT PASSENGER SIDE FRAME HAD RUSTED AND CRACKED. THIS IS WHERE THE STEERING IS CONNECTED TO. NO REPAIR WAS POSSIBLE. I HAVE CONTACTED ALTERNATE REPAIR SOURCES OF DEALERS, BODY SHOPS, WELDERS AND METAL FABRICATORS WITHOUT ANY SUCCESS TO GET ANYONE WILLING OR ABLE TO R… | 24.3%ODI 101486051999 DODGE RAM VAN. *TS THE CONSUMER TRIED TO AVOID REAR ENDING ANOTHER VEHICLE WHO DIDN'T HAVE ON ANY LIGHTS BY OVER CORRECTING TO THE RIGHT. THE CONSUMER DROVE OFF THE RIGHT SIDE OF THE ROAD AND HIT A DITCH. THE CONSUMER THEN ROLLED OVER TWO TIMES AND LANDED ON THE ROOF . (OHIO TRAFFIC CRASH REPORT) *JB | 13.4%ODI 10071024THIS DISCRIPTION IS FOR THE UNDERCARRIGE: THE VAN KEEPS SQUEEKING WHEN YOU GO OVER BUMPS, THE DEALER SAIDS THAT THE RUBBER GOUMENTS BETWEEN THE FRAME AND THE BODY WERE NOT SUPPORTIVE ENOUGH FOR ALL THE WEIGHT OF THE VAN AND THE WEIGHT OF ALL THE PASSENGERS. I'M A SINGLE PARENT WITH KIDS AND I DO NOT HAVE THE MONEY TO REPLACE ALL THE RUBBER GROUMENTS BETWEEN THE FRAME AND THE BODY THAT THE REPAIR SHOP SUGGEST I DO OR I CAN JUST KEEP PAYING THEM TO LUBE THEM. AS FOR THE TRANSMISSION THATS ANOTHER STORY APPARENTLY ALL MY INTERNAL SEALS ARE LEAKING… | 39.1%ODI 10362270CHRYSLER RECALL G28 ON MY VAN WAS NEVER DONE. DEALER SAYS IT WAS COMPLETED ON 02/20/2008 WHICH COULDN'T HAVE HAPPENED SINCE VEHICLE IS OFF ROAD BETWEEN DEC. & APRIL 01, EVERY YEAR SINCE I PURCHASED VEHICLE ON 03/31/2001. I FEEL THAT I SHOULD HAVE THIS SERVICE DONE WITHOUT CHARGE BUT DEALER WON'T DO IT. FURTHER MORE I WOULD LIKE TO KNOW WHY THIS VEHICLE WAS CONSIDERED REPAIRED WHEN I KNOW I NEVER RECEIVED RECALL NOTICE OR HAD IT REPAIRED. *TR | 00.0%No examples available for this selection. | 16.3%ODI 10322497AFTER PURCHASING A PRE-OWNED DODGE RAM CONVERSION VAN, I DISCOVERED THAT THE LATCH SYSTEM IS INCOMPATIBLE WITH COMMERCIALLY AVAILABLE CHILD CAR SEATS THAT I PURCHASED FOR MY CHILD. THE SIDE ATTACHMENTS WORK FINE, BUT THE SEAT BACK EXTENDS TOO FAR UP TO ALLOW THE TIP LATCH HANESS TO REACH THE ATTACHMENT POINT LOCATED UNDER THE SEAT ITSELF. |
| Suspension | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 116.7%ODI 10070267I HAD PROBLEMS FROM DAY 1. BATTERY WENT DEAD THE VERY NEXT MORNING AFTER I BROUGHT THE VAN HOME. I KEPT RECHARGING IT UNTILL IT FAILED COMPLETLY ON A TRIP TO FRORIDA. I FIGUIRED OUT THE BUILT IN VACUUM CLEANER HAD A SHORT. I TOOK IT OUT. THE FRONT TIRES SHOWED EXCESSIVE WEAR ON OUTER EDGES. I KEPT ROTATING THEM. I WENT TO A FRONT END SHOP FOR A WHEEL ALIGNMENT, THEY TOLD ME THE WHEEL BEARINGS WERE BAD AND BALL JOINTS WERE WORN, THEY SUGGESTED I GO TO A CHRYSLER DEALER SINCE IT WAS STILL UNDE WARRANTY. THEY DID NOTHING, TIGHTENING UP THE BEARING… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 16.3%ODI 10542538 · 100,000 miTHE FRONT FRAMES ROT OUT ON STEERING SIDE AND IT ISN'T 1 OF THEM IT IS ALMOST ALL OF THEM. TOYOTA RECALLED TACOMAS FOR THIS AND I WANT MY FRAME FIXED OR REPLACED. THIS HAPPENS EARLY IN THE LIFE OF THE VEHICLES. THEY HAVE ALMOST GOTTEN AWAY WITH IT . BUT THESE ARE STILL ON THE ROAD AND COULD KILL PEOPLE .THEY NEED TO BUY THE ONES THAT ARE STILL ON THE ROAD OR TRADE FOR SAFE VANS OR TRUCKS. THE SERVICE LIFE OF THESE WERE CUT SHORT AND ALMOST EVERY JUNKYARD HAS THESE AND THEY ALL LOOK GOOD BUT THEY AREN'T SAFE. THEY NEED TO CLEAN UP THEIR MESS AN… | 29.1%ODI 10404981 · 100,101 miWHILE BACKING OUT OF MY PARKING SPACE AND TURNING THE STEERING WHEEL I HEARD A LOUD POP/THUMP. SUBSEQUENTLY WHILE DRIVING DOWN THE ROAD AT 15MPH THE STEERING WENT OUT AND THE VEHICLE WAS UNCONTROLLABLE. I HAD THE VEHICLE TOWED TO A REPAIR SHOP. THE CAUSE OF THE BREAK DOWN WAS THE FRONT PASSENGER SIDE FRAME HAD RUSTED AND CRACKED. THIS IS WHERE THE STEERING IS CONNECTED TO. NO REPAIR WAS POSSIBLE. I HAVE CONTACTED ALTERNATE REPAIR SOURCES OF DEALERS, BODY SHOPS, WELDERS AND METAL FABRICATORS WITHOUT ANY SUCCESS TO GET ANYONE WILLING OR ABLE TO R… | 12.1%ODI 10598603 · 133,513 miSEVERE RUSTING IN UNIBODY CONSTRUCTION. HAS RUSTED SO SEVERELY VAN IS UNSAFE TO DRIVE. VEHICLE HAS 133513 MILES ON IT. RUST ON UNDER CARRIAGE IS EXTREMELY EXCESSIVE. *TR | 26.9%ODI 10071024THIS DISCRIPTION IS FOR THE UNDERCARRIGE: THE VAN KEEPS SQUEEKING WHEN YOU GO OVER BUMPS, THE DEALER SAIDS THAT THE RUBBER GOUMENTS BETWEEN THE FRAME AND THE BODY WERE NOT SUPPORTIVE ENOUGH FOR ALL THE WEIGHT OF THE VAN AND THE WEIGHT OF ALL THE PASSENGERS. I'M A SINGLE PARENT WITH KIDS AND I DO NOT HAVE THE MONEY TO REPLACE ALL THE RUBBER GROUMENTS BETWEEN THE FRAME AND THE BODY THAT THE REPAIR SHOP SUGGEST I DO OR I CAN JUST KEEP PAYING THEM TO LUBE THEM. AS FOR THE TRANSMISSION THATS ANOTHER STORY APPARENTLY ALL MY INTERNAL SEALS ARE LEAKING… | 13.0%ODI 10538372 · 44,000 miWHILE DRIVING VAN, HEARD A LOUD BANG IN FRONT END. NOTICED THAT FRONT SWAY BAR BRACKETS BROKE OFF FRAME DO TO FRAME ROT. AFTER FURTHER INSPECTION, UPPER A FRAME BRACKETS ARE SEPARATING FROM FRAME MOUNTS DUE TO FRAME ROT. ALSO, FRAME CONNECTING FRONT BUMPER AND RADIATOR SO RUSTED THAT I CAN PUSH A SCREWDRIVER THROUGH FRAME. *JS | 00.0%No examples available for this selection. | 212.5%ODI 10557231 · 120,993 miFOR 2 DAYS PRIOR TO INCIDENT , NOTICED STEERING WHEEL KEPT CHANGING ORIENTATION WHILE DRIVING IN A STRAIGHT LINE. A LOT OF GROANING AND CREAKING NOISE FROM RIGHT FRONT SUSPENSION IN RIGHT TURNS AS WELL AS VIBRATION AT HIGHWAY SPEED. PARKED VEHICLE AND INSPECTED UNDERSIDE TO FIND THAT IDLER ARM BRACKET WAS TEARING AWAY FROM FRAME RAIL DUE TO ROT. AFTER PARKING VEHICLE , I MOVED IT AROUND IN THE DRIVEWAY NO MORE THAN 3 TIMES BEFORE IDLER ARM BRACKET COMPLETELY SEPARATED FROM THE FRAME RAIL WITH A VERY LOUD POP.. VAN NOW HAS NO STEERING AND … |
| Power Train | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 116.7%ODI 10070267I HAD PROBLEMS FROM DAY 1. BATTERY WENT DEAD THE VERY NEXT MORNING AFTER I BROUGHT THE VAN HOME. I KEPT RECHARGING IT UNTILL IT FAILED COMPLETLY ON A TRIP TO FRORIDA. I FIGUIRED OUT THE BUILT IN VACUUM CLEANER HAD A SHORT. I TOOK IT OUT. THE FRONT TIRES SHOWED EXCESSIVE WEAR ON OUTER EDGES. I KEPT ROTATING THEM. I WENT TO A FRONT END SHOP FOR A WHEEL ALIGNMENT, THEY TOLD ME THE WHEEL BEARINGS WERE BAD AND BALL JOINTS WERE WORN, THEY SUGGESTED I GO TO A CHRYSLER DEALER SINCE IT WAS STILL UNDE WARRANTY. THEY DID NOTHING, TIGHTENING UP THE BEARING… | 00.0%No examples available for this selection. | 15.6%ODI 10070599 · 31,365 miWE SUBMITTED A LETTER TO CHRYSLER ASKING FOR A "GOODWILL REPAIR REFUND" AND HAD A PHONE CALL FROM THE CUSTOMER SERVICE CENTER, AL WILLIAMS, STATING THAT THE THREE (3)YEAR WARRANTY HAD EXPIRED. WE HAD EXPLAINED THAT OUR LEISURE TRAVEL VAN WITH A DODGE V8 360 ENGINE ONLY ON 31,365 ON THE TRANSMISSION. HE SAID IT DID NOT MATTER. THE CHRYSLER DEALERSHIP THAT REPLACE THE TRANSMISSION WITH A REBUILT TRANSMISSION FROM CHRYSLER STATED THAT HE HAD NEVER SEEN A TRANSMISSION "CHEWED UP" LIKE OURS. WE HAVE MADE SEVERAL PHONE CALLS TO CHR… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 26.9%ODI 10071024THIS DISCRIPTION IS FOR THE UNDERCARRIGE: THE VAN KEEPS SQUEEKING WHEN YOU GO OVER BUMPS, THE DEALER SAIDS THAT THE RUBBER GOUMENTS BETWEEN THE FRAME AND THE BODY WERE NOT SUPPORTIVE ENOUGH FOR ALL THE WEIGHT OF THE VAN AND THE WEIGHT OF ALL THE PASSENGERS. I'M A SINGLE PARENT WITH KIDS AND I DO NOT HAVE THE MONEY TO REPLACE ALL THE RUBBER GROUMENTS BETWEEN THE FRAME AND THE BODY THAT THE REPAIR SHOP SUGGEST I DO OR I CAN JUST KEEP PAYING THEM TO LUBE THEM. AS FOR THE TRANSMISSION THATS ANOTHER STORY APPARENTLY ALL MY INTERNAL SEALS ARE LEAKING… | 26.1%ODI 10562263 · 105,000 miTL* THE CONTACT OWNS A 2001 DODGE RAM VAN. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF PARK UNTIL AFTER SEVERAL ABRUPT ATTEMPTS. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR A LOCAL MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 105,000. | 00.0%No examples available for this selection. | 212.5%ODI 10011697THE VEHICLE WAS SERVICE 4 TIMES FOR PROBLEMS WITH THE SHIFTING GEARS. (ROADTREK RECREATIONAL VEHICLE). *JB |
| Tires | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 116.7%ODI 731434DELAMINATION OF TREAD AND BELT FOR 1/2+ OF CIRCUMFERANCE CAUSED $850.00 VEHICLE DAMAGE. *AK( DOT NUMBER: VDHL TIRE SIZE: P235/75R15 ) | 17.1%ODI 823191DRIVING THE VEHICLE AT 60MPH DOWN THE INTERSTATE AND THE RIGHT FRONT TIRE SHEARED OFF, CAUSING THE VEHICLE TO SKID. ALSO THE METAL PIECE CONNECTED TO THE ROTOR CAME OFF. THE VEHICLE HAD TO BE TOWED. | 00.0%No examples available for this selection. | 16.3%ODI 10068775 · 57,000 miSTEERING COLUMN DESTROYED STALLING NOT RUNNING IF GAS IS NOT APPLIED WE CAN'T GET ANYONE TO FIX IT, SO WE ARE STUCK WITH A MESSED UP VAN TIRE BLEW ON US, FIRESTONE TIRES ARE STILL ON IT. I CAN'T DRIVE IT ANYWAY CAUSE IT WONT STAY STARTED AND I STILL PAY BANK 450 A MONTH FOR A VAN THAT DOESN'T RUN. | 29.1%ODI 551295CONSUMER WAS EXPERINCING EXCESSIVE TIRE WEAR PRIOR TO RECALL NOTICE 99V-322. NLM | 12.1%ODI 877880VEHICLE COMES EQUIPPED WITH P23575R15 BY GOODYEAR, ENVICTA GL WHICH IS DESIGNED FOR SMALL TRUCKS, AND PASSENGER VEHICLES . IT IS NOT MADE FOR HEAVY DUTY CONVERSION VANS. VAN WILL NOT STAY IN ALIGNMENT. CONSUMER FEELS CHRYSLER SHOULD NOT PUT THESE TIRES ON CONVERSION VANS SINCE IT DOES NOT SUPPORT WEIGHT.*AK | 26.9%ODI 8010105TIRES ON CONVERSION VAN WERE NOT THE CORRECT ONES PER GOODYEAR. CHRYSLER DID NOT UPGRADE TIRES FOR CONVERSION VAN. IT WAS SOMETHING ABOUT THE DIAMETER OF THE TIRES THAT WERE NOT CORRECT. DEALER INDICATED TIRES WERE OKAY. *AK THE CONSUMER STATES THAT THE TIRES WERE WEARING WITH LESS THAN 20K MILES, AND EXPERIENCED A BLOWOUT WITH ONE TIRE. THE CONSUMER WAS TOLD THAT DODGE DID NOT INSTALL THE PROPER TIRES AS TO THE ADDED WEIGHT OF THE CONVERSION-WHICH ADDS WEIGHT TO THE STOCK VAN. THE STANDARD SIZE TIRES AREN'T HEAVY DUTY ENOUGH FOR THE CON… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Electrical System | Too few reports for a range | 40,000 mi | 4 (sparse) | ODI 10121933 · 50,000 miDT: 2003 DODGE CARAVAN, THE MAIN COMPUTER SHUTS THE CAR OFF. TOOK IT TO THE SHOP, AND THEY SAID IT WAS NOT THE IGNITION SWITCH BUT THE MAIN COMPUTER ITSELF. WITH OUT THE COMPUTER ON, THE CAR STAYS ON. WHEN VEHICLE WAS PURCHASED, THE EXTENDED WARRANTY WAS REQUESTED BUT FOUND OUT ON 5/20/05 THAT IT HAD NOT BEEN ADDED TO PURCHASE PRICE. ODI 10243637 · 21,000 miTHIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION. *TR ODI 10367303 · 143,508 miVAN SHUTS DOWN ANY WHERE ANY TIME ANY SPEED AND READS NO BUS THIS HAS BEEN HAPPEN FOR TO LONG AND THEY DON'T EVEN OFFER A SOLUTION.I BOUGHT A SCANNER FOR A 100.00 DOLLARS IT WAS A WASTE OFF MONEY CAN'T READ CODES WITH THE NO BUS ANY WAY IF IT'S NOT THE PCM THEN WHY HAVE CODES FOR ALL THE OTHER SENSORS IF IT TURNS OFF ANYWAY. *TR |
| Visibility:Defroster/Defogger/Hvac System | Too few reports for a range | 14 mi | 1 (sparse) | ODI 10104111 · 14 miTHE DRIVER AND PASSENGER SIDE WINDOWS FOG UP AND ICE OVER WHILE DRIVING IN FREEZING TEMPERATURES. TYPICALLY THE FRONT WINDSHIELD ALSO FOGS OVER ON THE CORNERS FORMING AN OVAL THAT IS FOG FREE. TURNING THE VENT SYSTEM TO FULL DEFROST DOES VERY LITTLE TO REMOVE THE FOG AND FROST. I HAVE HAD TO PURCHASE FANS TO ASSIST IN KEEPING MY WINDOWS CLEAR. THIS CONDITION PREVENTS ME FROM BEING ABLE TO USE MY SIDE MIRRORS AS WELL AS SEEING IF THERE IS ON COMMING TRAFFIC WHEN ATTEMPTING TO TURN, TYPICALLY I HAVE TO OPEN THE WINDOW OR EVEN THE DOOR IF THE … |
| Power Train | Too few reports for a range | 148,505 mi | 1 (sparse) | ODI 10780681 · 148,505 miDRIVING DOWN THE ROAD AT 65 MPH AND LOST TOTAL CONTROL OF VEHICLE STEERING FOUND OUT IT WAS DUE TO A RUSTED FRAMED. TOTALLY UNSAFE VAN. I WAS GLAD IT WAS NOT VERY BUSY ON THE INTERSTATE OR I COULD HAVE BEEN KILLED. I AM VERY DISAPPOINTED A MANUFACTURE CAN HAVE SO MANY COMPLAINTS ONLINE AND NOTHING HAS BEEN DONE. IT IS TOTAL FRAME LOST TO RUST. |
| Steering | Too few reports for a range | 134,749 mi | 2 (sparse) | ODI 10557231 · 120,993 miFOR 2 DAYS PRIOR TO INCIDENT , NOTICED STEERING WHEEL KEPT CHANGING ORIENTATION WHILE DRIVING IN A STRAIGHT LINE. A LOT OF GROANING AND CREAKING NOISE FROM RIGHT FRONT SUSPENSION IN RIGHT TURNS AS WELL AS VIBRATION AT HIGHWAY SPEED. PARKED VEHICLE AND INSPECTED UNDERSIDE TO FIND THAT IDLER ARM BRACKET WAS TEARING AWAY FROM FRAME RAIL DUE TO ROT. AFTER PARKING VEHICLE , I MOVED IT AROUND IN THE DRIVEWAY NO MORE THAN 3 TIMES BEFORE IDLER ARM BRACKET COMPLETELY SEPARATED FROM THE FRAME RAIL WITH A VERY LOUD POP.. VAN NOW HAS NO STEERING AND … ODI 10780681 · 148,505 miDRIVING DOWN THE ROAD AT 65 MPH AND LOST TOTAL CONTROL OF VEHICLE STEERING FOUND OUT IT WAS DUE TO A RUSTED FRAMED. TOTALLY UNSAFE VAN. I WAS GLAD IT WAS NOT VERY BUSY ON THE INTERSTATE OR I COULD HAVE BEEN KILLED. I AM VERY DISAPPOINTED A MANUFACTURE CAN HAVE SO MANY COMPLAINTS ONLINE AND NOTHING HAS BEEN DONE. IT IS TOTAL FRAME LOST TO RUST. |
| Suspension | Too few reports for a range | 134,749 mi | 2 (sparse) | ODI 10557231 · 120,993 miFOR 2 DAYS PRIOR TO INCIDENT , NOTICED STEERING WHEEL KEPT CHANGING ORIENTATION WHILE DRIVING IN A STRAIGHT LINE. A LOT OF GROANING AND CREAKING NOISE FROM RIGHT FRONT SUSPENSION IN RIGHT TURNS AS WELL AS VIBRATION AT HIGHWAY SPEED. PARKED VEHICLE AND INSPECTED UNDERSIDE TO FIND THAT IDLER ARM BRACKET WAS TEARING AWAY FROM FRAME RAIL DUE TO ROT. AFTER PARKING VEHICLE , I MOVED IT AROUND IN THE DRIVEWAY NO MORE THAN 3 TIMES BEFORE IDLER ARM BRACKET COMPLETELY SEPARATED FROM THE FRAME RAIL WITH A VERY LOUD POP.. VAN NOW HAS NO STEERING AND … ODI 10780681 · 148,505 miDRIVING DOWN THE ROAD AT 65 MPH AND LOST TOTAL CONTROL OF VEHICLE STEERING FOUND OUT IT WAS DUE TO A RUSTED FRAMED. TOTALLY UNSAFE VAN. I WAS GLAD IT WAS NOT VERY BUSY ON THE INTERSTATE OR I COULD HAVE BEEN KILLED. I AM VERY DISAPPOINTED A MANUFACTURE CAN HAVE SO MANY COMPLAINTS ONLINE AND NOTHING HAS BEEN DONE. IT IS TOTAL FRAME LOST TO RUST. |
| Air Bags | Too few reports for a range | 58,563 mi | 1 (sparse) | ODI 10285916 · 58,563 miTL*THE CONTACT OWNS A 2003 DODGE RAM VAN. HE CRASHED INTO A TELEPHONE BOOTH WHILE DRIVING 25 MPH. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THEY PROVIDED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 58,563. |
| Exterior Lighting:Headlights | Too few reports for a range | 7,179 mi | 1 (sparse) | ODI 10058535 · 7,179 miAFTER DRIVING FOR A FEW HOURS WITH THE LIGHTS ON IN THE EVENING TIME THE HEADLIGHTS HAVE HAD OCCASSION TO SIMPLY GO OUT. IF I STOP FOR ABOUT 10 MIN OR SO THE LIGHTS WILL COME BACK ON. I WITNESSED ANOTHER VAN EXPERIENCE THE SAME THING AND FOLLOWED THE DRIVER TO CONFIRM THE SITUATION. THAT DRIVER ADVISED THAT THEIR IS A BAD SWITCH THAT GETS TO MUCH VIBRATION AND NEEDS TO BE REPLACED. SO FAR I'VE BEEN LUCKY AND HAVE BEEN ABLE TO GET THE VEHICLE OFF TO THE SIDE OF THE ROAD WITHOUT ANY DAMAGE. |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2002: 3 complaints · 2003: 6 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2002 | 0 | 0 | 3 |
| 2003 | 2 | 4 | 6 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2002 | 13 | 1 | 0 |
| 2003 | 14 | 2 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Electrical System | Visibility:Defroster/Defogger/Hvac System | Power Train | Steering | Suspension | Air Bags | Child Seat | Exterior Lighting:Headlights |
|---|---|---|---|---|---|---|---|---|
| Electrical System | — | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Visibility:Defroster/Defogger/Hvac System | 0 | — | 0 | 0 | 0 | 0 | 0 | 0 |
| Power Train | 0 | 0 | — | 1ODI 10780681 · 148,505 miDRIVING DOWN THE ROAD AT 65 MPH AND LOST TOTAL CONTROL OF VEHICLE STEERING FOUND OUT IT WAS DUE TO A RUSTED FRAMED. TOTALLY UNSAFE VAN. I WAS GLAD IT WAS NOT VERY BUSY ON THE INTERSTATE OR I COULD HAVE BEEN KILLED. I AM VERY DISAPPOINTED A MANUFACTURE CAN HAVE SO MANY COMPLAINTS ONLINE AND NOTHING HAS BEEN DONE. IT IS TOTAL FRAME LOST TO RUST. | 1ODI 10780681 · 148,505 miDRIVING DOWN THE ROAD AT 65 MPH AND LOST TOTAL CONTROL OF VEHICLE STEERING FOUND OUT IT WAS DUE TO A RUSTED FRAMED. TOTALLY UNSAFE VAN. I WAS GLAD IT WAS NOT VERY BUSY ON THE INTERSTATE OR I COULD HAVE BEEN KILLED. I AM VERY DISAPPOINTED A MANUFACTURE CAN HAVE SO MANY COMPLAINTS ONLINE AND NOTHING HAS BEEN DONE. IT IS TOTAL FRAME LOST TO RUST. | 0 | 0 | 0 |
| Steering | 0 | 0 | 1ODI 10780681 · 148,505 miDRIVING DOWN THE ROAD AT 65 MPH AND LOST TOTAL CONTROL OF VEHICLE STEERING FOUND OUT IT WAS DUE TO A RUSTED FRAMED. TOTALLY UNSAFE VAN. I WAS GLAD IT WAS NOT VERY BUSY ON THE INTERSTATE OR I COULD HAVE BEEN KILLED. I AM VERY DISAPPOINTED A MANUFACTURE CAN HAVE SO MANY COMPLAINTS ONLINE AND NOTHING HAS BEEN DONE. IT IS TOTAL FRAME LOST TO RUST. | — | 2ODI 10557231 · 120,993 miFOR 2 DAYS PRIOR TO INCIDENT , NOTICED STEERING WHEEL KEPT CHANGING ORIENTATION WHILE DRIVING IN A STRAIGHT LINE. A LOT OF GROANING AND CREAKING NOISE FROM RIGHT FRONT SUSPENSION IN RIGHT TURNS AS WELL AS VIBRATION AT HIGHWAY SPEED. PARKED VEHICLE AND INSPECTED UNDERSIDE TO FIND THAT IDLER ARM BRACKET WAS TEARING AWAY FROM FRAME RAIL DUE TO ROT. AFTER PARKING VEHICLE , I MOVED IT AROUND IN THE DRIVEWAY NO MORE THAN 3 TIMES BEFORE IDLER ARM BRACKET COMPLETELY SEPARATED FROM THE FRAME RAIL WITH A VERY LOUD POP.. VAN NOW HAS NO STEERING AND … ODI 10780681 · 148,505 miDRIVING DOWN THE ROAD AT 65 MPH AND LOST TOTAL CONTROL OF VEHICLE STEERING FOUND OUT IT WAS DUE TO A RUSTED FRAMED. TOTALLY UNSAFE VAN. I WAS GLAD IT WAS NOT VERY BUSY ON THE INTERSTATE OR I COULD HAVE BEEN KILLED. I AM VERY DISAPPOINTED A MANUFACTURE CAN HAVE SO MANY COMPLAINTS ONLINE AND NOTHING HAS BEEN DONE. IT IS TOTAL FRAME LOST TO RUST. | 0 | 0 | 0 |
| Suspension | 0 | 0 | 1ODI 10780681 · 148,505 miDRIVING DOWN THE ROAD AT 65 MPH AND LOST TOTAL CONTROL OF VEHICLE STEERING FOUND OUT IT WAS DUE TO A RUSTED FRAMED. TOTALLY UNSAFE VAN. I WAS GLAD IT WAS NOT VERY BUSY ON THE INTERSTATE OR I COULD HAVE BEEN KILLED. I AM VERY DISAPPOINTED A MANUFACTURE CAN HAVE SO MANY COMPLAINTS ONLINE AND NOTHING HAS BEEN DONE. IT IS TOTAL FRAME LOST TO RUST. | 2ODI 10557231 · 120,993 miFOR 2 DAYS PRIOR TO INCIDENT , NOTICED STEERING WHEEL KEPT CHANGING ORIENTATION WHILE DRIVING IN A STRAIGHT LINE. A LOT OF GROANING AND CREAKING NOISE FROM RIGHT FRONT SUSPENSION IN RIGHT TURNS AS WELL AS VIBRATION AT HIGHWAY SPEED. PARKED VEHICLE AND INSPECTED UNDERSIDE TO FIND THAT IDLER ARM BRACKET WAS TEARING AWAY FROM FRAME RAIL DUE TO ROT. AFTER PARKING VEHICLE , I MOVED IT AROUND IN THE DRIVEWAY NO MORE THAN 3 TIMES BEFORE IDLER ARM BRACKET COMPLETELY SEPARATED FROM THE FRAME RAIL WITH A VERY LOUD POP.. VAN NOW HAS NO STEERING AND … ODI 10780681 · 148,505 miDRIVING DOWN THE ROAD AT 65 MPH AND LOST TOTAL CONTROL OF VEHICLE STEERING FOUND OUT IT WAS DUE TO A RUSTED FRAMED. TOTALLY UNSAFE VAN. I WAS GLAD IT WAS NOT VERY BUSY ON THE INTERSTATE OR I COULD HAVE BEEN KILLED. I AM VERY DISAPPOINTED A MANUFACTURE CAN HAVE SO MANY COMPLAINTS ONLINE AND NOTHING HAS BEEN DONE. IT IS TOTAL FRAME LOST TO RUST. | — | 0 | 0 | 0 |
| Air Bags | 0 | 0 | 0 | 0 | 0 | — | 0 | 0 |
| Child Seat | 0 | 0 | 0 | 0 | 0 | 0 | — | 0 |
| Exterior Lighting:Headlights | 0 | 0 | 0 | 0 | 0 | 0 | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.