Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
4 distinct recall campaigns
4,600 mi median reported failure mileage
Scope: 2016 to 2023 model years. Data updated: . 2 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Owner-reported patterns
Most common problems
Power Train:Driveline:Chain/Belt is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Braking behavior
1
50.0%
Steering behavior
1
50.0%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Power Train:Driveline:Chain/Belt
1
Service Brakes
1
Steering
1
Vehicle Speed Control
1
Component breakdown data
Category
Count
Power Train:Driveline:Chain/Belt
1
Service Brakes
1
Steering
1
Vehicle Speed Control
1
Power Train:Driveline:Chain/Belt: 1; Service Brakes: 1; Steering: 1; Vehicle Speed Control: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
2
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
2
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2016
1
2024
1
Complaints over time data
Category
Count
2016
1
2024
1
2016: 1; 2024: 1
Pattern summary
Power Train:Driveline:Chain/Belt leads the component reports. Braking behavior appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE …
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
2 unique complaints in this selection. Analysis snapshot: 2026-10-01.
100.0%Usable mileage2 / 2 records
100.0%Valid incident date2 / 2 records
100.0%Valid filing date2 / 2 records
100.0%Ordered incident and filing dates2 / 2 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2016
2017
2018
2019
2020
2021
2022
2023
Power Train:Driveline:Chain/Belt
00.0%
No examples available for this selection.
0Unavailable
No examples available for this selection.
1100.0%ODI 11587681 · 6,000 mi
The contact owns a 2018 Ducati XDiavel S. The contact stated that while riding at 55 MPH, he heard an abnormal sound coming from the rear of the motorcycle. After a visual inspection, the contact became aware that the drive belt was damaged in three places. No warning lights were illuminated. The motorcycle was not taken to the dealer or an independent mechanic. The motorcycle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,000.
I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE …
I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE …
I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE …
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Power Train:Driveline:Chain/Belt
Too few reports for a range
6,000 mi
1 (sparse)
ODI 11587681 · 6,000 mi
The contact owns a 2018 Ducati XDiavel S. The contact stated that while riding at 55 MPH, he heard an abnormal sound coming from the rear of the motorcycle. After a visual inspection, the contact became aware that the drive belt was damaged in three places. No warning lights were illuminated. The motorcycle was not taken to the dealer or an independent mechanic. The motorcycle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,000.
I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE …
I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE …
I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE …
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 0 complaints · 2023: 0 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2022
0
0
0
2023
0
0
0
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2022
0
0
0
2023
0
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Power Train:Driveline:Chain/Belt
Service Brakes
Steering
Vehicle Speed Control
Power Train:Driveline:Chain/Belt
—
0
0
0
Service Brakes
0
—
1ODI 10919344 · 3,200 mi
I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE …
I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE …
I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE …
I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE …
I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE …
I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE …
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Warning lights and dashboard alerts
1 mentions · 50.0% of complaints
Median mileage: 6,000 mi (1 usable records).
ODI 11587681 · 6,000 mi
The contact owns a 2018 Ducati XDiavel S. The contact stated that while riding at 55 MPH, he heard an abnormal sound coming from the rear of the motorcycle. After a visual inspection, the contact became aware that the drive belt was damaged in three places. No warning lights were illuminated. The motorcycle was not taken to the dealer or an independent mechanic. The motorcycle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,000.