Eldorado XHF recalls by model year

Reported: 2015-05-27 (May 27, 2015) · Model years: 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015

Eldorado National-California, Inc. (Eldorado) is recalling certain model year 2007-2015 Axess, E-Z Rider II, and XHF vehicles manufactured July 1, 2007, to May 2, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.

Consequence: If engine oil comes into contact with a hot surface, there is an increased risk of a fire.

Remedy: Cummins has notified owners on behalf of Eldorado, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 16, 2015. Owners may contact Eldorado customer service at 1-909-591-9557 or Cummins customer service at 1-800-343-7357.

Reported: 2010-03-25 (March 25, 2010) · Model years: 2008, 2009, 2010

ELDORADO NATIONAL - CALIFORNIA HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2005-2010 TRANSIT BUSES FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.

Remedy: ELDORADO NATIONAL - CALIFORNIA IS WORKING WITH RICON AND RICON WILL BE HANDLING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 1-800-322-2884 OR BY EMAIL AT [email protected].

Reported: 2014-10-31 (October 31, 2014) · Model years: 2008, 2009

Eldorado National-California, Inc. (Eldorado) is recalling certain model year 2008-2009 Axess, E-Z Rider II, XHF, Escort RE-A, and Transmark RE vehicles manufactured April 1, 2008, to December 30, 2008. The mechanical springs used to return the accelerator pedal to idle after the driver lifts their foot off the pedal may break.

Consequence: If the springs break, the pedal may not return to idle once the driver lifts their foot off the pedal. This unintended acceleration increases the risk of a crash.

Remedy: Eldorado has notified owners, and dealers will replace the affected pedal assemblies, free of charge. The recall began on December 8, 2014. Owners may contact Eldorado customer service at 1-909-591-9557.

Reported: 2012-06-11 (June 11, 2012) · Model years: 2010

ELDORADO NATIONAL – CALIFORNIA (ELDORADO NATIONAL) IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSPORT, MST II, AND XHF TRANSIT BUSES EQUIPPED WITH BRAUN CENTURY-2 AND/OR VISTA-2 WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED. 

Consequence: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIR’S OCCUPANT COULD FALL AND SUSTAIN INJURY.

Remedy: ELDORADO NATIONAL WILL NOTIFY OWNERS, AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JUNE 2012. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-905-591-9557.

Reported: 2016-01-14 (January 14, 2016) · Model years: 2010, 2011, 2012, 2013, 2014, 2015

Eldorado National-California , Inc. (Eldorado) is recalling certain model year 2010-2015 Axess and EZRM, 2011-2015 XHF, and 2014-2016 Arrivo vehicles equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.

Consequence: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.

Remedy: Eldorado will notify owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 8, 2016. Owners may contact Eldorado customer service at 1-909-591-9557.

Reported: 2011-08-22 (August 22, 2011) · Model years: 2011

ELDORADO IS RECALLING CERTAIN MODEL YEAR 2011 COMMERCIAL BUSES, MODELS EZ RIDER II MAX, TRANSMARK, XHF, AND AXESS, MANUFACTURED FROM NOVEMBER 1, 2010, THROUGH MARCH 31, 2011, EQUIPPED WITH A CUMMINS ISB, ISL, ISC, OR ISX DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.

Consequence: IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.

Remedy: ELDORADO IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 10, 2011. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR ELDORADO AT 1-909-591-9557.

Reported: 2024-02-07 (February 7, 2024) · Model years: 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023

Eldorado National-California, Inc. (ENC) is recalling certain 2012-2023 XHF and Arrivo vehicles equipped with a Ricon wheelchair lift. The red beacon lighting on the threshold warning system (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Consequence: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

Remedy: ENC will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact ENC customer service at 1-951-684-6868.

Reported: 2017-10-27 (October 27, 2017) · Model years: 2017

Eldorado National-California, Inc. (Eldorado National) is recalling certain 2017 Axess, E-Z Rider, XHF, and Arrivo buses, equipped with certain Recaro Commercial Bus Driver Seats, models Ergo R, Ergo D, AM71, AM72 and AM80. In the affected seats, the seat belt buckle may be stuck in the locked position, preventing the seat belt tongue from being able to be inserted and locked.

Consequence: If the seat belt becomes stuck in the locked position, the bus may be operated without the seat belt being used, increasing the risk of injury in the event of a crash.

Remedy: Eldorado National will notify owners, and dealers will replace the buckle housings, free of charge. The recall began on December 1, 2017. Owners may contact Eldorado National customer service at 1-909-591-9557.

Reported: 2021-05-10 (May 10, 2021) · Model years: 2017, 2018, 2019, 2020

Eldorado National-California, Inc. (Eldorado National-California) is recalling certain 2017-2020 Axess, EXRM, and XHF vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 18, 2021. Owners may contact Eldorado National-California customer service at 1-951-684-6868.

Reported: 2020-04-20 (April 20, 2020) · Model years: 2018, 2019, 2020

Eldorado National-California, Inc. (Eldorado National-California) is recalling certain 2018-2020 EZ Rider, XHF, and Axess vehicles powered by compressed natural gas (CNG). The thermally activated pressure relief device (PRDs) installed on the CNG fuel system may not vent the system when exposed to heat, potentially resulting in the system rupturing.

Consequence: If the fuel system ruptures from being exposed to heat, there would be an increased the risk of injury.

Remedy: Eldorado National-California will work with Agility to notify customers, and replace the PRDs, free of charge. The recall began May 15, 2020. Owners may contact Agility customer service at 1-949-267-7745 or Eldorado National-California customer service at 1-909-591-9557.