Ferrara CINDER recalls by model year
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
8 distinct recall campaigns
Not available median reported failure mileage
Scope: 2011 to 2022 model years. Data updated: . 0 complaints include usable failure mileage. View data status.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2011 | 1 |
| 2012 | 1 |
| 2013 | 1 |
| 2014 | 2 |
| 2015 | 4 |
| 2016 | 4 |
| 2017 | 2 |
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 1 |
| 2021 | 3 |
| 2022 | 3 |
2011: 1; 2012: 1; 2013: 1; 2014: 2; 2015: 4; 2016: 4; 2017: 2; 2018: 1; 2019: 2; 2020: 1; 2021: 3; 2022: 3
Year-by-year records
Recall history
8 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V544000 · Electrical System
Reported: 2016-07-20 (July 20, 2016) · Model years: 2011, 2012, 2013, 2014, 2015, 2016
Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
Consequence: The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Remedy: Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.
NHTSA campaign record ↗18V094000 · Equipment
Reported: 2018-02-05 (February 5, 2018) · Model years: 2014, 2015, 2016, 2017
Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2015-2016 Inferno and International 4400, 2013-2016 Igniter, 2014-2017 Cinder and Freightliner M2 106, 2013-2014 Ember and 2013-2017 Kenworth T370 fire-fighting vehicles, equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
Consequence: A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
Remedy: Ferrara will notify owners, and Ferrara certified dealers or technicians will replace the relief valve retaining ring with one that is stainless steel, free of charge. The recall began on February 12, 2018. Owners may contact Ferrara customer service at 1-800-443-9006.
NHTSA campaign record ↗16V445000 · Equipment
Reported: 2016-06-16 (June 16, 2016) · Model years: 2015, 2016
Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2015-2016 Inferno, Igniter, Cinder, Ultra, and Intruder vehicles built on Freightliner and International chassis manufactured August 3, 2015, to April 29, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.
Consequence: If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
Remedy: Ferrara will notify owners, and owners will check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on July 20, 2016. Owners may contact Ferrara customer service at 1-800-443-9006 or hale customer service at 1-800-533-3569.
NHTSA campaign record ↗16V581000 · Power Train:Manual Transmission
Reported: 2016-08-04 (August 4, 2016) · Model years: 2015, 2016
Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2015-2016 Inferno, Igniter, Intruder and Cinder fire trucks built on Freightliner and International chassis manufactured April 13, 2015, to May 30, 2016. The affected vehicles may be equipped with certain C20 and C21 split-shaft transmissions from Waterous. This transmission sends power to the wheels of an emergency response vehicle or powers an add-on unit such as a water pump used for fighting fires. A component within the shift unit may be damaged and as a result, the operator may not be able to switch the power output.
Consequence: If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.
Remedy: Ferrara will notify owners, and the shift unit assembly will be removed and the clevis pin and retaining rings will be replaced, free of charge. The recall began on September 9, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.
NHTSA campaign record ↗18V613000 · Exterior Lighting:Brake Lights
Reported: 2018-09-11 (September 11, 2018) · Model years: 2017, 2018, 2019
Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2017-2019 Ferrara Inferno, Igniter, Cinder, Ultra, and Intruder emergency vehicles equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy: Ferrara will notify owners, and dealers will replace the brake lights, free of charge. The recall began November 1, 2018. Owners may contact Ferrara customer service at 1-800-443-9006.
NHTSA campaign record ↗22V020000 · Fuel System, Diesel:Fuel Injection System:Fuel Rail
Reported: 2022-01-20 (January 20, 2022) · Model years: 2019, 2020, 2021, 2022
Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2019-2022 Inferno, Igniter, and Cinder emergency vehicles. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Consequence: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters are expected to be mailed January 31, 2022. Owners may contact Ferrara customer service at 1-800-443-9006.
NHTSA campaign record ↗21V910000 · Power Train:Axle Assembly
Reported: 2021-11-19 (November 19, 2021) · Model years: 2021, 2022
Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2021-2022 Inferno and Cinder emergency vehicles. The rear axle drive pinion may fracture.
Consequence: A fractured drive pinion may contact the brake drop hose, and unintentionally engage the parking brake or activate the brake lights, increasing the risk of a crash.
Remedy: Meritor will inspect and replace the drive pinion, as necessary, free of charge. Owners notification letters were mailed on January 3, 2022. Owners may contact Ferrara customer service at 1-800-443-9006.
NHTSA campaign record ↗22V570000 · Steering
Reported: 2022-08-04 (August 4, 2022) · Model years: 2021, 2022
Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2021-2022 Inferno, Igniter, and Cinder fire trucks. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
Consequence: A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering gears, as necessary, free of charge. Owner notification letters were mailed on September 1, 2022. Owners may contact Ferrara's customer service at 1-800-443-9006.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
0 unique complaints in this selection. Analysis snapshot: 2026-09-30.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| No usable records for this analysis. | ||||||||||||
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-10 | 0 | None | No examples available for this selection. |
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2021: 0 complaints · 2022: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2021 | 0 | 0 | 0 |
| 2022 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2021 | 0 | 0 | 0 |
| 2022 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component |
|---|
| No usable records for this analysis. |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.