U.S. public vehicle records

Ford C-MAX ENERGI steering problems

19 complaint narratives mention steering terms.

Key facts

137 owner complaints analyzed

1 distinct recall campaigns

37,750 mi median reported failure mileage

Scope: 2013 to 2017 model years. Data updated: 2026-09-30 (September 30, 2026). 94 complaints include usable failure mileage. View data status.

Steering behavior evidence

19 of 137 complaints match this topic (13.9%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 10568796 · 2014-03-12 (March 12, 2014)

TL* THE CONTACT OWNS A 2013 FORD C-MAX ENERGI. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE TRAVELING VARIOUS SPEEDS. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 1,512. *TR

Owner-reported narrative. 1,512 miles reported. Look up ODI 10568796 at NHTSA ↗

Owner report 10608322 · 2014-07-05 (July 5, 2014)

BACKING OUT OF DRIVEWAY AND POWER STEERING FAILED. WARNING LIGHT WENT ON. I STOPPED DRIVING IMMEDIATELY AND CALLED LOCAL FORD DEALER SERVICE. THEY SUGGESTED RESTARTING THE CAR TO SEE IF STEERING RESUMED AND IT DID. THEY OFFERED A FREE TOW WHICH I DECLINED WHEN I SAW I HAD NON POWER STEERING IF NEEDED. DEALER CLOSE BY AND I DROVE AT VERY LOW SPEED. THREE DAYS LATER THE CAR REPAIR WAS COMPLETED (JULY 4TH WEEKEND). THE WORK ON THE INVOICE WAS "TRACE AND REPLACE POWER STEERING GEAR SET ALIGNMENT WITH PART# 1 CV6Z*3504*JE GEAR ASY - STEERI…

Owner-reported narrative. 22,854 miles reported. Look up ODI 10608322 at NHTSA ↗

Owner report 11034471 · 2017-10-19 (October 19, 2017)

FOR THE PAST COUPLE MONTHS THE STEERING SOUNDED LIKE IT NEEDED LUBRICATION, BUT I COULDN'T FIND ANY LUBRICATION POINTS EVERYTHING IS SEALED, THEN THE OTHER DAY WHILE MY WIFE WAS DRIVING THE STEERING WENT OUT AND A WARNING MESSAGE APPEARED SERVICE POWER STEERING ASSIST NOW AND THE STEERING WHEEL LOCKED UP ( IT WOULD ONLY GO STRAIGHT NOT RIGHT OR LEFT) LUCKILY SHE WAS GOING INTO A TURN WITH A TURN OUT NEXT TO IT SO SHE COULD GET IT STOPPED. SHE RE STARTED THE CAR AND HAD MANUAL STEERING AND GOT THE CAR HOME. LATER I STARTED IT GOT THAT MESSAGE AN…

Owner-reported narrative. 75,000 miles reported. Look up ODI 11034471 at NHTSA ↗

Owner report 11105019 · 2018-07-01 (July 1, 2018)

I STARTED THE CAR AND THE POWER STEERING WAS NOT FUNCTIONING. I COULD BARELY MOVE THE STEERING WHEEL. THE POWER STEERING MESSAGE APPEARED AND STEERING WHEEL REMAINED IMPOSSIBLE TO TURN. I TRIED TO DRIVE IT IN MY DRIVEWAY, BUT THE POWER STEERING WOULD NOT RESET ITSELF. I TURNED CAR OFF AND THEN IT RESET. IT HAPPENED SEVERAL TIMES OVER A FEW MONTHS. TOOK IT TO DEALER AND THEY INDICATED THE STEERING GEAR FAILED THEIR TEST. THE ELECTRONIC STEERING GUIDE HAD TO BE REPLACED AT THE COST OF $2200 FOR A CAR WITH 70,000 MILES. SEARCHED ONLINE COMPLAINTS…

Owner-reported narrative. 700,000 miles reported. Look up ODI 11105019 at NHTSA ↗

Owner report 11153436 · 2018-11-23 (November 23, 2018)

POWER STEERING WARNING LIGHT CAME ON AND POWER STEERING QUIT WHILE DRIVING IN THE MIDDLE OF TURN. IT CAME BACK ON AFTER STOPPING THE CAR AND TURNING OFF THE IGNITION. IT ALMOST CAUSED A WRECK. THIS IS VERY DANGEROUS.

Owner-reported narrative. 95,000 miles reported. Look up ODI 11153436 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

137 unique complaints in this selection. Analysis snapshot: 2026-09-30.

68.6%Usable mileage94 / 137 records

100.0%Valid incident date137 / 137 records

100.0%Valid filing date137 / 137 records

100.0%Ordered incident and filing dates137 / 137 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2013	2014	2015	2016	2017
Electrical System	1938.0% ODI 10610924 · 25,100 mi TL* THE CONTACT OWNS A 2013 FORD C-MAX PREMIUM. THE CONTACT STATED THAT AFTER REPAIRS FOR NHTSA CAMPAIGN NUMBER 14V237000 (AIR BAGS) WERE PERFORMED. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WAS DAMAGED CAUSING THE PHONE SYSTEM TO ONLY ALLOW INCOMING CALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,100 AND THE CURRENT MILEAGE WAS 28,500. Look up ODI 10610924 at NHTSA ↗	1653.3% ODI 10640680 · 300 mi AFTER RAIN, THE SENSOR WARNING ON MY CAR WENT OFF ALMOST CONTINUOUSLY. THERE WERE NO WARNING SIGNS ON THE DASHBOARD, AND I RAN A VEHICLE DIAGNOSTIC TEST THAT CLAIMED EVERYTHING TO BE FINE. I TRIED USING MY CAR HOURS LATER (BY THIS TIME MY CAR WAS DRY AND HAD BEEN PARKED IN AN INDOOR GARAGE). WHEN PUTTING THE CAR INTO REVERSE OR DRIVE THE LOUD WARNING SOUND AGAIN WENT OFF. SOMETIMES IT IS A CONTINUOUS SOUND, OTHER TIMES IT STARTS WHEN I COME TO A STOP AT A RED LIGHT OR STOP SIGN (EVEN WHEN THERE ARE NO CARS OR ANYTHING NEARBY MY CAR TO WOULD SET… Look up ODI 10640680 at NHTSA ↗	426.7% ODI 10836817 · 6,000 mi 1. REAR WINDOWS OPEN 6 TO 8 INCHES UPON RETURNING TO CAR FROM STORE- HAPPENED 4 TIMES. (SITTING IN PARKING LOTS) 2. CAR ON OVERNIGHT IN GARAGE. GARAGE HAS THE GAS FURNACE AND HEATER 3. DOES NOT STEER WHEN YOU WANT IT TO./ JUST TAKES OFF ON ITS OWN/ CAUSED WRECK. SLOW LEFT TURN. WENT ALL BY ITSELF INTO THE SIDEWALK. 4. DOES NOT TURN OFF OR ON WHEN TOLD TO DO SO/ MOVES AFTER PARKED, EVEN IF FULLY BELTED IN 5. THE SYNC DOES NOT WORK AND NAVIGATION GOT ME LOST TWICE IN LA 6. HUMMING NOISES AND VIBRATION BELOW MY FEET AT SPEED (65 TO… Look up ODI 10836817 at NHTSA ↗	1134.4% ODI 10939733 · 13,000 mi I ENTERED THE CAR AND TRIED TO START. IMMEDIATELY IT FAILED TO START AND WARNING LIGHTS CAME ON SAYING NOT TO DRIVE THE CAR THEN IT WENT DARK AND I AM NOT CERTAIN IF THE CAR IS RUNNING OR NOT. I WAS UNABLE TO DRIVE IT AT ALL AND HAD TO GET IT TOWED TO THE DEALER. THIS IS THE SECOND TIME I HAVE HAD RODENT DAMAGE SINCE I BOUGHT THE CAR NEW. FIRST TIME WAS IN AUGUST 2016. Look up ODI 10939733 at NHTSA ↗	220.0% ODI 11413387 VEHICLE FINISHED CHARGING, AND THEN WAS UNPLUGGED. VEHICLE'S WARNING SYSTEM SAYS VEHICLE WAS STILL PLUGGED IN AND AND WOULDN'T MOVE. VEHICLE WAS TOWED INTO DEALERSHIP AND DIAGNOSED CHARGING PORT NEEDED TO BE REPLACED. CHARGING PORT IS UNATTAINABLE AND VEHICLE SITS AT DEALERSHIP WITH NO LIGHT AT THE END OF THE TUNNEL. CHARGING PORT UNATTAINABLE, TELLS ME FORD HAS A SERIOUS PROBLEM WITH THIS ISSUE. Look up ODI 11413387 at NHTSA ↗
Steering	918.0% ODI 10568796 · 1,512 mi TL* THE CONTACT OWNS A 2013 FORD C-MAX ENERGI. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE TRAVELING VARIOUS SPEEDS. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 1,512. *TR Look up ODI 10568796 at NHTSA ↗	26.7% ODI 10760163 · 3,000 mi AFTER TRAVELING ABOUT 3,000 MILES TOWING OUR 2014 COAX ENERGI WITHOUT ANY PROBLEMS WE HAD COME TO A STOP AND WHERE MAKING A LEFT TURN AS WE FINISHED THE LEFT TURN AS THE CARS TIRES STARTED TO COME BACK TO CENTER THE TIRES BEGAN SHAKING BACK AND FORTH VIOLENTLY AND ONLY STOPS AFTER YOU COME TO A STOP. THIS ONLY HAPPENS WHEN BEING TOWED BEHIND AN RV. I HAVE FOUND A COUPLE OF POSTS IN THE INTERNET OF PEOPLE HAVING THE SAME PROBLEM WITH THE FORD COAX ENERGI. FORD HAS NO ANSWER FOR THIS. THE CARS MANUAL STATES THAT IT IS TOWABLE BEHIND A MOTORHOME A… Look up ODI 10760163 at NHTSA ↗	320.0% ODI 10836817 · 6,000 mi 1. REAR WINDOWS OPEN 6 TO 8 INCHES UPON RETURNING TO CAR FROM STORE- HAPPENED 4 TIMES. (SITTING IN PARKING LOTS) 2. CAR ON OVERNIGHT IN GARAGE. GARAGE HAS THE GAS FURNACE AND HEATER 3. DOES NOT STEER WHEN YOU WANT IT TO./ JUST TAKES OFF ON ITS OWN/ CAUSED WRECK. SLOW LEFT TURN. WENT ALL BY ITSELF INTO THE SIDEWALK. 4. DOES NOT TURN OFF OR ON WHEN TOLD TO DO SO/ MOVES AFTER PARKED, EVEN IF FULLY BELTED IN 5. THE SYNC DOES NOT WORK AND NAVIGATION GOT ME LOST TWICE IN LA 6. HUMMING NOISES AND VIBRATION BELOW MY FEET AT SPEED (65 TO… Look up ODI 10836817 at NHTSA ↗	39.4% ODI 11089206 · 15,000 mi I WAS DRIVING ON A HIGHWAY AND THE STEERING WHEEL STOPPED RESPONDING. THE ONLY WAY TO GET THE STEERING WHEEL TO RESPOND WAS TO MAKE DRASTIC TURNS THAT WOULD TAKE ME ACROSS 3 LANES OF HIGHWAY AND THEN BACK THE OTHER WAY. I FINALLY GOT THE BRAKE TO SLOW ME DOWN ENOUGH, I PULLED OVER. I HAD HIT ANOTHER CAR AND THE C-MAX WAS TOTALED. ACCORDING TO THE FORD DEALER WHERE THE INSURANCE COMPANY TOOK THE CAR, THE STEERING COLUMN WAS DESTROYED IN THE ACCIDENT SO THERE WAS NO WAY TO DETERMINE IF THERE WAS A PROBLEM WITH THE STEERING. SINCE THE CAR WAS TOTA… Look up ODI 11089206 at NHTSA ↗	110.0% ODI 11604390 Steering wheel became loose. Within a week I took it into a Ford dealer who confirmed this was a serious safety concern. They worked on the problem a day later. Steering wheel bolt was damaged and would not retain torque. The steering wheel bolt was replaced by dealer. Look up ODI 11604390 at NHTSA ↗
Power Train	714.0% ODI 10850301 · 13,400 mi DRIVING APPROXIMATELY 45MPH AND LOST POWER ON A BUSY ROAD WITH SEMI COMING UP BEHIND ME. DISPLAY STATED "STOP SAFELY NOW". Look up ODI 10850301 at NHTSA ↗	413.3% ODI 10846313 · 25,000 mi UNABLE TO TURN OFF CAR WITH KEYLESS IGNITION. COMPUTER SEEMED TO THINK CAR WAS OFF AND WOULDN'T LET ME TURN IT ON BECAUSE IT THOUGHT IT WAS PLUGGED IN (WHICH IT WAS NOT) AND THE ENGINE WAS RUNNING AND I COULDN'T TURN IT OFF. Look up ODI 10846313 at NHTSA ↗	16.7% ODI 11474531 · 90,000 mi The contact owned a 2015 Ford C-Max Energi. The contact stated upon parking and turning off the vehicle by a river, the vehicle later rolled away into the river. The vehicle was unoccupied. The contact was able to extract the vehicle out of the river with the assistance of professionals. The vehicle was towed to a tow lot where the vehicle was deemed a total loss. The dealer was notified of the failure but provided no assistance. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) which she associated with … Look up ODI 11474531 at NHTSA ↗	412.5% ODI 11141013 · 23,000 mi WHILE I WAS DRIVING & TURNING AROUND A CORNER ON A CITY STREET IN NEWPORT, RI, A SILENT WARNING FLASHED ON THE CAR DASH IN LARGE RED CAPITAL LETTERS, READING: "STOP SAFELY NOW!" BUT THE ENGINE STOPPED IMMEDIATELY - BEFORE I COULD APPLY THE BRAKE - LEAVING ME STRANDED IN THE MIDDLE OF TRAFFIC. AT THE SAME TIME, A YELLOW "ENGINE" AND "TRACTION CONTROL" ICON APPEARED ON THE DASH. I WAITED A WHILE AND TRIED TO START THE ENGINE, BUT NO RESPONSE. CALLED NEWPORT POLICE TO GET MY CAR OUT OF THE TRAFFIC LANE. TOGETHER, WITH THE POLICE AND A FRIEND WHO … Look up ODI 11141013 at NHTSA ↗	00.0% No examples available for this selection.
Unknown Or Other	510.0% ODI 11024878 · 30,000 mi UPON BRAKING, THE CAR HAS LURCHED FORWARD ON SEVERAL OCCASIONS, ALMOST REAR ENDING OTHER CARS, HAPPENS IN ALL KINDS OF WEATHER, ROAD SURFACES, INTERMITTENT BUT HAPPENS PROBABLY AT LEAST 3 TIMES PER WEEK. ALSO, WHEN STOPPED AND ACCELERATING, THE CAR HAS A HESITATION ISSUE LIKE NO FUEL GETS TO IT FOR A MOMENT AND THAT HAS HAPPENED 3 TIMES IN THE LAST WEEK AS WELL AS SEVERAL MONTHS AGO Look up ODI 11024878 at NHTSA ↗	13.3% ODI 11182029 THE TRANSMISSION WENT OUT AND BASED ON RESEARCH FORD CLAIMED THE TRANSMISSION PROBLEM WAS FIXED FOR THE 2013 MODEL. FORD DOES NOT ACKNOWLEDGE ANY FURTHER TRANSMISSION PROBLEM BUT WHEN I CONTACTED THE CORPORATE OFFICE THEY DID NOT REFUSE TO REPLACE IT COMPLETELY WITHOUT COST.*BF Look up ODI 11182029 at NHTSA ↗	16.7% ODI 10836817 · 6,000 mi 1. REAR WINDOWS OPEN 6 TO 8 INCHES UPON RETURNING TO CAR FROM STORE- HAPPENED 4 TIMES. (SITTING IN PARKING LOTS) 2. CAR ON OVERNIGHT IN GARAGE. GARAGE HAS THE GAS FURNACE AND HEATER 3. DOES NOT STEER WHEN YOU WANT IT TO./ JUST TAKES OFF ON ITS OWN/ CAUSED WRECK. SLOW LEFT TURN. WENT ALL BY ITSELF INTO THE SIDEWALK. 4. DOES NOT TURN OFF OR ON WHEN TOLD TO DO SO/ MOVES AFTER PARKED, EVEN IF FULLY BELTED IN 5. THE SYNC DOES NOT WORK AND NAVIGATION GOT ME LOST TWICE IN LA 6. HUMMING NOISES AND VIBRATION BELOW MY FEET AT SPEED (65 TO… Look up ODI 10836817 at NHTSA ↗	39.4% ODI 10939733 · 13,000 mi I ENTERED THE CAR AND TRIED TO START. IMMEDIATELY IT FAILED TO START AND WARNING LIGHTS CAME ON SAYING NOT TO DRIVE THE CAR THEN IT WENT DARK AND I AM NOT CERTAIN IF THE CAR IS RUNNING OR NOT. I WAS UNABLE TO DRIVE IT AT ALL AND HAD TO GET IT TOWED TO THE DEALER. THIS IS THE SECOND TIME I HAVE HAD RODENT DAMAGE SINCE I BOUGHT THE CAR NEW. FIRST TIME WAS IN AUGUST 2016. Look up ODI 10939733 at NHTSA ↗	220.0% ODI 11402854 · 14,000 mi THE CAR WAS IN REVERSE. MY INTENTION WAS CLEARLY TO BACK OUT OF A PARKING STALL. HOWEVER I HIT THE BRAKE, PUT THE CAR IN PARK, ATTEMPTED TO GET OUT OF THE VEHICLE BUT THE CAR KEPT GOING BACK, AT AN ACCELERATED RATE. IT WAS AS IF IT WAS GOING FULL SPEED, IN REVERSE. I COULDN'T STOP IT IN TIME BEFORE HITTING A SIDEWALK AND STAIR CASE BEHIND ME; AS WELL AS SIDE SWIPING A PARKED CAR IN THE STALL TO THE LEFT OF ME. MY DRIVER DOOR WAS DESTROYED BECAUSE IT WAS OPENED. THE AIRBAGS DID NOT DEPLOY.*DT Look up ODI 11402854 at NHTSA ↗
Structure:Body	48.0% ODI 10616242 · 10 mi PURCHASED CAR BROUGHT HOME OPEN REAR HATCH VIA ELC OPENER WHILE OPEN TO FULL HEIGHT AND I WAS IN OPENING IT CAME BACK DOWN OVER 12INCHES CAUSING ME TO HIT MY HEAD ON IT. AS I HAD THE EXACT SAME CAR AND THIS WAS A REPLACEMENT THIS WAS NOT EXPECTED AS MY LAST DID NOT DO THIS (SAME YEAR CMAX COLOR OPT EVERYTHING) TOOK BACK TO DEALER WHERE THEY ORDERED NEW STRUTS TOOK A FEW WEEKS THEN WERE REPLACE DOSE THE SAME THING ON MY SLIGHT INCLINED DRIVEWAY (LIVE IN S FL WE DON'T REALLY HAVE BIG HILLS) TOOK BACK AGAIN THIS TIME THEY CHANGED STRUTS FROM … Look up ODI 10616242 at NHTSA ↗	310.0% ODI 10640680 · 300 mi AFTER RAIN, THE SENSOR WARNING ON MY CAR WENT OFF ALMOST CONTINUOUSLY. THERE WERE NO WARNING SIGNS ON THE DASHBOARD, AND I RAN A VEHICLE DIAGNOSTIC TEST THAT CLAIMED EVERYTHING TO BE FINE. I TRIED USING MY CAR HOURS LATER (BY THIS TIME MY CAR WAS DRY AND HAD BEEN PARKED IN AN INDOOR GARAGE). WHEN PUTTING THE CAR INTO REVERSE OR DRIVE THE LOUD WARNING SOUND AGAIN WENT OFF. SOMETIMES IT IS A CONTINUOUS SOUND, OTHER TIMES IT STARTS WHEN I COME TO A STOP AT A RED LIGHT OR STOP SIGN (EVEN WHEN THERE ARE NO CARS OR ANYTHING NEARBY MY CAR TO WOULD SET… Look up ODI 10640680 at NHTSA ↗	16.7% ODI 10865727 · 8,200 mi ABOUT A MONTH AGO IN APRIL 2016, I PULLED INTO MY DRIVEWAY AND UPON PRESSING THE BRAKE PEDAL THE CAR SURGED AHEAD AND STRUCK MY GARAGE DOOR, DAMAGING IT. IN THIS INSTANCE I MOVED THE SHIFT LEVER INTO REVERSE TO STOP THE CAR. ON MAY17, 2016 AFTER PICKING UP MY GRANDSON FROM HIS SCHOOL, I EXPERIENCED A SUDDEN UNEXPLAINED ACCELERATION WITH NO DEPRESSION OF THE GAS PEDAL, AND DESPITE DEPRESSING THE BRAKE PEDAL AS HARD AS I COULD, WOULD NOT STOP UNTIL I HIT AND SEVERELY DAMAGED MY CAR AND 2 OTHER CARS, THEN WAS ONLY ABLE TO STOP THE CAR BY MOVING TH… Look up ODI 10865727 at NHTSA ↗	26.3% ODI 10946869 · 2,600 mi PRESSED THE BRAKES TO STOP IN A PARKING LOT, AND THE CAR TOOK OFF AS OBSESSED AND JUMPED THE CURB AND HIT A HUGE FLOWER POT, Look up ODI 10946869 at NHTSA ↗	110.0% ODI 11020018 · 400 mi WHILE DRIVING, VEHICLE DOORS AND WINDOW AREAS CREAK AS IF THE FRAME/STRUCTURE IS COMPROMISED OR FLEXING UNUSUALLY. MAY BE SIMPLY POOR QUALITY CONSTRUCTION OR POOR LATCHING MECHANISMS, BUT SEEMS UNUSUAL FOR A NEW VEHICLE. CAR PURCHASED NEW AND HAS HAPPENED SINCE NEW; CAR NOW HAS 3,028 MILES ON IT. Look up ODI 11020018 at NHTSA ↗
Back Over Prevention	12.0% ODI 11530449 · 144,000 mi The contact owns a 2013 Ford C-Max Energi. The contact stated while reversing, the back over prevention camera displayed the image upside down. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 144,000. Look up ODI 11530449 at NHTSA ↗	13.3% ODI 11675104 · 110,700 mi The contact owns a 2014 Ford C-Max Energi. The contact stated while attempting to reverse, the rear-view camera displayed a blank screen. Several unknown messages were displayed. A dealer was contacted. The vehicle was taken to an independent mechanic, and the contact was referred to the dealer for assistance. The vehicle was then taken to the dealer to be diagnosed and it was determined that the rear-view camera needed to be replaced. The vehicle was not repaired; however, the contact stated that two computer modules were replaced. The contact… Look up ODI 11675104 at NHTSA ↗	533.3% ODI 11711546 The contact owns a 2015 Ford C-MAX Energi. The contact stated that while reversing, the rear-view camera displayed a black screen. The contact stated that occasionally the rear-view camera displayed images of previous displays. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The contact was an elderly person who needed the use of the rear-view camera displa… Look up ODI 11711546 at NHTSA ↗	39.4% ODI 11583321 · 127,295 mi The contact owns a 2016 Ford C-Max Energi. The contact stated while in reverse (R) and backing up at 3 MPH the back-over prevention camera failed and displayed a black screen. The contact stated that when the back-over prevention camera failed to operate, the radio and the GPS became inoperable. The contact stated that the back over prevention screen occasionally turned blue or showed a distorted image. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent but occurred several times. The conta… Look up ODI 11583321 at NHTSA ↗	00.0% No examples available for this selection.
Engine	36.0% ODI 10850301 · 13,400 mi DRIVING APPROXIMATELY 45MPH AND LOST POWER ON A BUSY ROAD WITH SEMI COMING UP BEHIND ME. DISPLAY STATED "STOP SAFELY NOW". Look up ODI 10850301 at NHTSA ↗	26.7% ODI 10906166 · 52,000 mi TL* THE CONTACT OWNS A 2014 FORD C-MAX ENERGI HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RODS AND PISTONS FRACTURED AND CAUSED THE ENGINE TO FAIL. AS A RESULT, THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. .....UPDATED 10/13/16 *BF THE CONSUMER STATED THE RADIATOR NEEDED TO BE REPLACED. THE DRIVER'S SIDE DOOR OPENED WHILE DRIVING. THE CONSUMER REQUEST… Look up ODI 10906166 at NHTSA ↗	16.7% ODI 10865727 · 8,200 mi ABOUT A MONTH AGO IN APRIL 2016, I PULLED INTO MY DRIVEWAY AND UPON PRESSING THE BRAKE PEDAL THE CAR SURGED AHEAD AND STRUCK MY GARAGE DOOR, DAMAGING IT. IN THIS INSTANCE I MOVED THE SHIFT LEVER INTO REVERSE TO STOP THE CAR. ON MAY17, 2016 AFTER PICKING UP MY GRANDSON FROM HIS SCHOOL, I EXPERIENCED A SUDDEN UNEXPLAINED ACCELERATION WITH NO DEPRESSION OF THE GAS PEDAL, AND DESPITE DEPRESSING THE BRAKE PEDAL AS HARD AS I COULD, WOULD NOT STOP UNTIL I HIT AND SEVERELY DAMAGED MY CAR AND 2 OTHER CARS, THEN WAS ONLY ABLE TO STOP THE CAR BY MOVING TH… Look up ODI 10865727 at NHTSA ↗	39.4% ODI 11141013 · 23,000 mi WHILE I WAS DRIVING & TURNING AROUND A CORNER ON A CITY STREET IN NEWPORT, RI, A SILENT WARNING FLASHED ON THE CAR DASH IN LARGE RED CAPITAL LETTERS, READING: "STOP SAFELY NOW!" BUT THE ENGINE STOPPED IMMEDIATELY - BEFORE I COULD APPLY THE BRAKE - LEAVING ME STRANDED IN THE MIDDLE OF TRAFFIC. AT THE SAME TIME, A YELLOW "ENGINE" AND "TRACTION CONTROL" ICON APPEARED ON THE DASH. I WAITED A WHILE AND TRIED TO START THE ENGINE, BUT NO RESPONSE. CALLED NEWPORT POLICE TO GET MY CAR OUT OF THE TRAFFIC LANE. TOGETHER, WITH THE POLICE AND A FRIEND WHO … Look up ODI 11141013 at NHTSA ↗	00.0% No examples available for this selection.
Fuel/Propulsion System	36.0% ODI 10899097 · 49,000 mi WHILE DRIVING ON AN INTERSTATE AT NIGHT AT 70MPH THE CAR TURNED OFF ITS PROPULSION SYSTEM WITHOUT WARNING. A RED WARNING INDICATOR CAME ON STAYING STOP SAFELY NOW. MY WIFE WAS ABLE TO PULL TO THE SIDE OF THE INTERSTATE. SHE TURNED THE CAR OFF AND IT RESTARTED. THE NEXT DAY SHE DROVE IT TO THE SUPERMARKET. ON THE 2 MILE DRIVE HOME IT STOPPED MULTIPLE TIMES WHILE THE CAR WAS IN MOTION JUST LIKE IT HAD ON THE INTERSTATE. THIS SEEMS VERY SIMILAR TO THE PROBLEMS THAT LED TO A RECALL ON THE FORD FOCUS ELECTRIC, WHICH WAS MADE IN THE SAME PLANT … Look up ODI 10899097 at NHTSA ↗	310.0% ODI 10783553 · 4,000 mi WHILE DRIVING ON THE HIGHWAY (ABOUT 1/2 WAY THROUGH A 6-HOUR HIGHWAY TRIP), THE "STOP SAFELY" WARNING LIGHT AND ACCOMPANYING BEEPS STARTED AND THE ENGINE CUT OUT COMPLETELY. I HAD TO LATER LOOK UP IN THE MANUAL WHAT THE ORANGE TRIANGLE WARNING SYMBOL MEANT. WE PULLED OVER TO THE SIDE OF THE ROAD, PUT IT IN PARK, AND IT RESTARTED IMMEDIATELY AND WAS FINE FOR THE REST OF THE JOURNEY. I RAN THE CARS "VEHICLE HEALTH REPORT", WHICH DID NOT FIND ANY PROBLEMS. I TOOK IT TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE ISSUE AND FOUND NOTHING WRONG … Look up ODI 10783553 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	220.0% ODI 11219149 · 11,895 mi VEHICLE SHUTS DOWN WHILE DRIVING ON THE ROAD/INTERSTATE. THIS IS A VEHICLE WITH A PLUG-IN BATTERY PROPULSIVE SYSTEM. HAS HAPPENED 4X THIS YEAR. TWICE ON I-96 IN MICHIGAN THIS PAST WEEKEND AND 2X LOCALLY. HAPPENED WHEN SWITCHING FROM DRIVE MODE "AUTO" ON THE DASH TO "EV LATER". GET ALL KINDS OF WARNING LIGHTS AND THE DREADED STOP SAFELY NOW WARNING. MAY BE RELATED TO WIRE TO HYBRID BATTERY PACK AND/OR HEAT OF BATTERY PACK. Look up ODI 11219149 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	23,000–50,850 mi	37,500 mi	39	ODI 10610924 · 25,100 mi TL* THE CONTACT OWNS A 2013 FORD C-MAX PREMIUM. THE CONTACT STATED THAT AFTER REPAIRS FOR NHTSA CAMPAIGN NUMBER 14V237000 (AIR BAGS) WERE PERFORMED. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WAS DAMAGED CAUSING THE PHONE SYSTEM TO ONLY ALLOW INCOMING CALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,100 AND THE CURRENT MILEAGE WAS 28,500. Look up ODI 10610924 at NHTSA ↗ ODI 10862914 · 28,400 mi MY CAR FAILED TO START FOR 2 CONSECUTIVE DAYS AFTER NON-OPERATION OVERNIGHT AND WHEN I TOOK THE DEALERSHIP THEY SAID THEY NEED TO PERFORM A TSB 15-0089, SINCE MY CAR WAS OUT OF WARRANTY LESS THAN 2 MONTHS, FORD SAID I NEED TO PAY $1500 TO FIX THIS ISSUE. BASED ON RESEARCH THIS ISSUES SEEMS TO AFFECT MULTIPLE VEHICLES IN THIS CATEGORY AND FORD IS NOT OWNING UP TO FIXING THIS ISSUE THAT IS AFFECTING THESE CARS. Look up ODI 10862914 at NHTSA ↗ ODI 10863585 · 38,000 mi TO WHOM IT MAY CONCERN, SOMEWHAT NORMALLY ON LONG CAR RIDES(NORMALLY ON THE HIGHWAY) THE CAR HAS A ELECTRICAL SHORT, CAUSING THE CAR TO USE UP ALL THE EV MILES IT HAS STORED. MEAN WHILE THE CAR STARTS TO SMELL LIKE BURNING ELECTRICAL, NO SMOKE IS SEEN BUT SMELL IS THERE. WHEN THE CAR IS PARKED AFTER THE ACCIDENTS , THE CAR GOES BACK TO NORMAL. THESE ACCIDENTS HAS HAPPEN OVER 10 TIMES, OVER THE PAST 2 YEARS. WE HAVE TOKEN THE CAR TO THE DEALER AT LEAST 4 TIMES FOR THIS PROBLEM AND NOTHING GETS FIXED. I THINK ALL THAT IS DONE IT RESETTING THE EL… Look up ODI 10863585 at NHTSA ↗
Steering	16,250–70,625 mi	37,350 mi	14	ODI 10568796 · 1,512 mi TL* THE CONTACT OWNS A 2013 FORD C-MAX ENERGI. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE TRAVELING VARIOUS SPEEDS. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 1,512. TR Look up ODI 10568796 at NHTSA ↗ ODI 10608322 · 22,854 mi BACKING OUT OF DRIVEWAY AND POWER STEERING FAILED. WARNING LIGHT WENT ON. I STOPPED DRIVING IMMEDIATELY AND CALLED LOCAL FORD DEALER SERVICE. THEY SUGGESTED RESTARTING THE CAR TO SEE IF STEERING RESUMED AND IT DID. THEY OFFERED A FREE TOW WHICH I DECLINED WHEN I SAW I HAD NON POWER STEERING IF NEEDED. DEALER CLOSE BY AND I DROVE AT VERY LOW SPEED. THREE DAYS LATER THE CAR REPAIR WAS COMPLETED (JULY 4TH WEEKEND). THE WORK ON THE INVOICE WAS "TRACE AND REPLACE POWER STEERING GEAR SET ALIGNMENT WITH PART# 1 CV6Z3504*JE GEAR ASY - STEERI… Look up ODI 10608322 at NHTSA ↗ ODI 11034471 · 75,000 mi FOR THE PAST COUPLE MONTHS THE STEERING SOUNDED LIKE IT NEEDED LUBRICATION, BUT I COULDN'T FIND ANY LUBRICATION POINTS EVERYTHING IS SEALED, THEN THE OTHER DAY WHILE MY WIFE WAS DRIVING THE STEERING WENT OUT AND A WARNING MESSAGE APPEARED SERVICE POWER STEERING ASSIST NOW AND THE STEERING WHEEL LOCKED UP ( IT WOULD ONLY GO STRAIGHT NOT RIGHT OR LEFT) LUCKILY SHE WAS GOING INTO A TURN WITH A TURN OUT NEXT TO IT SO SHE COULD GET IT STOPPED. SHE RE STARTED THE CAR AND HAD MANUAL STEERING AND GOT THE CAR HOME. LATER I STARTED IT GOT THAT MESSAGE AN… Look up ODI 11034471 at NHTSA ↗
Power Train	25,000–90,000 mi	49,000 mi	9	ODI 10850301 · 13,400 mi DRIVING APPROXIMATELY 45MPH AND LOST POWER ON A BUSY ROAD WITH SEMI COMING UP BEHIND ME. DISPLAY STATED "STOP SAFELY NOW". Look up ODI 10850301 at NHTSA ↗ ODI 10899097 · 49,000 mi WHILE DRIVING ON AN INTERSTATE AT NIGHT AT 70MPH THE CAR TURNED OFF ITS PROPULSION SYSTEM WITHOUT WARNING. A RED WARNING INDICATOR CAME ON STAYING STOP SAFELY NOW. MY WIFE WAS ABLE TO PULL TO THE SIDE OF THE INTERSTATE. SHE TURNED THE CAR OFF AND IT RESTARTED. THE NEXT DAY SHE DROVE IT TO THE SUPERMARKET. ON THE 2 MILE DRIVE HOME IT STOPPED MULTIPLE TIMES WHILE THE CAR WAS IN MOTION JUST LIKE IT HAD ON THE INTERSTATE. THIS SEEMS VERY SIMILAR TO THE PROBLEMS THAT LED TO A RECALL ON THE FORD FOCUS ELECTRIC, WHICH WAS MADE IN THE SAME PLANT … Look up ODI 10899097 at NHTSA ↗ ODI 10949880 · 104,163 mi TL* THE CONTACT OWNS A 2013 FORD C-MAX ENERGI. WHILE DRIVING 70 MPH, THE STOP VEHICLE NOW INDICATOR ILLUMINATED. THE VEHICLE BEGAN TO LOSE POWER AND SLOWED TO A STOP WITHIN 200 YARDS. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,163. UPDATED 05/16/17LJ UPDATED 05/26/2017 JS Look up ODI 10949880 at NHTSA ↗
Unknown Or Other	13,250–54,000 mi	22,000 mi	6	ODI 11024878 · 30,000 mi UPON BRAKING, THE CAR HAS LURCHED FORWARD ON SEVERAL OCCASIONS, ALMOST REAR ENDING OTHER CARS, HAPPENS IN ALL KINDS OF WEATHER, ROAD SURFACES, INTERMITTENT BUT HAPPENS PROBABLY AT LEAST 3 TIMES PER WEEK. ALSO, WHEN STOPPED AND ACCELERATING, THE CAR HAS A HESITATION ISSUE LIKE NO FUEL GETS TO IT FOR A MOMENT AND THAT HAS HAPPENED 3 TIMES IN THE LAST WEEK AS WELL AS SEVERAL MONTHS AGO Look up ODI 11024878 at NHTSA ↗ ODI 11100325 · 62,000 mi CAR WAS PLUGGED IN TO CHARGE OVERNIGHT IN THE GARAGE. EARLY THE NEXT MORNING, THE GARAGE WAS ON FIRE. CAR BURNED TO THE GROUND. INVESTIGATION POINTS TOWARDS THE CHARGING CAR AS THE CAUSE OF THE FIRE. Look up ODI 11100325 at NHTSA ↗ ODI 10836817 · 6,000 mi 1. REAR WINDOWS OPEN 6 TO 8 INCHES UPON RETURNING TO CAR FROM STORE- HAPPENED 4 TIMES. (SITTING IN PARKING LOTS) 2. CAR ON OVERNIGHT IN GARAGE. GARAGE HAS THE GAS FURNACE AND HEATER 3. DOES NOT STEER WHEN YOU WANT IT TO./ JUST TAKES OFF ON ITS OWN/ CAUSED WRECK. SLOW LEFT TURN. WENT ALL BY ITSELF INTO THE SIDEWALK. 4. DOES NOT TURN OFF OR ON WHEN TOLD TO DO SO/ MOVES AFTER PARKED, EVEN IF FULLY BELTED IN 5. THE SYNC DOES NOT WORK AND NAVIGATION GOT ME LOST TWICE IN LA 6. HUMMING NOISES AND VIBRATION BELOW MY FEET AT SPEED (65 TO… Look up ODI 10836817 at NHTSA ↗
Structure:Body	350–18,100 mi	2,600 mi	7	ODI 10616242 · 10 mi PURCHASED CAR BROUGHT HOME OPEN REAR HATCH VIA ELC OPENER WHILE OPEN TO FULL HEIGHT AND I WAS IN OPENING IT CAME BACK DOWN OVER 12INCHES CAUSING ME TO HIT MY HEAD ON IT. AS I HAD THE EXACT SAME CAR AND THIS WAS A REPLACEMENT THIS WAS NOT EXPECTED AS MY LAST DID NOT DO THIS (SAME YEAR CMAX COLOR OPT EVERYTHING) TOOK BACK TO DEALER WHERE THEY ORDERED NEW STRUTS TOOK A FEW WEEKS THEN WERE REPLACE DOSE THE SAME THING ON MY SLIGHT INCLINED DRIVEWAY (LIVE IN S FL WE DON'T REALLY HAVE BIG HILLS) TOOK BACK AGAIN THIS TIME THEY CHANGED STRUTS FROM … Look up ODI 10616242 at NHTSA ↗ ODI 10662696 · 36,790 mi HI ON THE 11/19/2014 AROUND 2:30 MY WIFE AND HER MANAGER AT WORK WE WAS GOING TO MEET UP WITH CLIENT . THE OFFENDED VEHICLE BREAK THE STOP SIGN AND HIT MY VEHICLE FROM THE RIGHT SIDE AND MY CAR SPIN AND FACE THE OPPOSITE DIRECTION FOR THE TRAFFIC .COMPLETELY DISABLED MY VEHICLE I CALLED THE POLICE .I WAIT TILL THE POLICE COME AND WE MAKE THE REPORT . I START FEEL PAIN ON MY NECK AND MY HEAD AND MY BACK SO THEY DO AN EX RAY FOR ME AND ALL THIS HAPPEN BECAUSE THE AIRBAG DID NOT OPEN THE SECOND DAY I RECEIVE LATTER RECALL ABOUT THE AIRBAG … Look up ODI 10662696 at NHTSA ↗ ODI 10990550 · 28,000 mi REAR (HATCHBACK) LATCH FAILS TO RELEASE RESULTING IN A DOOR WILL NOT OPEN CONDITION. BECAUSE THE LATCH RELEASE WAS ACTIVATED, DRIVING OR ROAD VIBRATION MAY CAUSE THE DOOR TO OPEN UNEXPECTEDLY AND EJECT CARGO WHILE THE VEHICLE IS IN MOTION. HATCHBACK FAILS TO OPEN AFTER ELECTRONIC RELEASE IS ACTIVATED AND MUST BE "JIGGLED" TO OPEN. HATCHBACK LATER OPENED WHEN THE VEHICLE WAS IN MOTION. REAR DOOR IS NOT COVERED BY NHTSA CAMPAIGN NUMBER: 16V643000. Look up ODI 10990550 at NHTSA ↗
Back Over Prevention	77,000–121,148 mi	110,700 mi	7	ODI 11530449 · 144,000 mi The contact owns a 2013 Ford C-Max Energi. The contact stated while reversing, the back over prevention camera displayed the image upside down. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 144,000. Look up ODI 11530449 at NHTSA ↗ ODI 11675104 · 110,700 mi The contact owns a 2014 Ford C-Max Energi. The contact stated while attempting to reverse, the rear-view camera displayed a blank screen. Several unknown messages were displayed. A dealer was contacted. The vehicle was taken to an independent mechanic, and the contact was referred to the dealer for assistance. The vehicle was then taken to the dealer to be diagnosed and it was determined that the rear-view camera needed to be replaced. The vehicle was not repaired; however, the contact stated that two computer modules were replaced. The contact… Look up ODI 11675104 at NHTSA ↗ ODI 11733422 · 115,000 mi The contact owns a 2015 Ford C-Max Energi. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly, and the image appeared upside down. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stat… Look up ODI 11733422 at NHTSA ↗
Engine	18,000–44,500 mi	23,000 mi	9	ODI 10850301 · 13,400 mi DRIVING APPROXIMATELY 45MPH AND LOST POWER ON A BUSY ROAD WITH SEMI COMING UP BEHIND ME. DISPLAY STATED "STOP SAFELY NOW". Look up ODI 10850301 at NHTSA ↗ ODI 11080365 · 43,000 mi PUSH TO START / STOP BUTTON FAILS TO SHUT OFF VEHICLE. VEHICLE IS STATIONARY AND IN PARK. UNABLE TO SECURE VEHICLE, UNABLE TO LOCK DOORS UNABLE TO TURN OFF LIGHTS, UNABLE TO SHUT VEHICLE DOWN. EACH TIME PUSH TO STOP PRESSED VEHICLE STARTS AGAIN, DASH FLASHES FORD LOGO. IF YOU WALK AWAY THE CAR HONKS HORN. VEHICLE LOCATED AT PARKING GARAGE LLOYD CENTER. PROBLEM SIMILAR TO RECALL 15V436000 AND FORD RECALL 15C06. CAR SHUT OFF HAS HAPPENED SEVERAL TIMES IN THE PAST. Look up ODI 11080365 at NHTSA ↗ ODI 11209170 · 20,000 mi RE: POWER CORD FOR HYBRID CHARGING SYSTEM. IT IS FAULTY AND DANGEROUS! SAFETYRECALL #: 18S24. NHTSA RECALL: 18V-592 I PURCHASED A VEHICLE (USED) LOCALLY FROM A FORD DEALERSHIP-MULLINAX FORD IN NORTH PALM BEACH FL. UNFORTUNATELY THE POWER CORD WAS NOT WITH THE VEHICLE AND THEY HAD TO CONTACT THE DEALERSHIP IT CAME FROM, AND GEORGIA, TO SEND A POWER CORD. AS IT TURNS OUT THAT POWER CORD IS FAULTY FROM DAY ONE. IT OVERHEATS IN JUST MINUTES. I COMPLAINED TO THE DEALERSHIP MANY TIMES, BROUGHT THE VEHICLE IN AND THEY CONFIRMED THE POWER CO… Look up ODI 11209170 at NHTSA ↗
Fuel/Propulsion System	17,448–39,500 mi	32,000 mi	7	ODI 10899097 · 49,000 mi WHILE DRIVING ON AN INTERSTATE AT NIGHT AT 70MPH THE CAR TURNED OFF ITS PROPULSION SYSTEM WITHOUT WARNING. A RED WARNING INDICATOR CAME ON STAYING STOP SAFELY NOW. MY WIFE WAS ABLE TO PULL TO THE SIDE OF THE INTERSTATE. SHE TURNED THE CAR OFF AND IT RESTARTED. THE NEXT DAY SHE DROVE IT TO THE SUPERMARKET. ON THE 2 MILE DRIVE HOME IT STOPPED MULTIPLE TIMES WHILE THE CAR WAS IN MOTION JUST LIKE IT HAD ON THE INTERSTATE. THIS SEEMS VERY SIMILAR TO THE PROBLEMS THAT LED TO A RECALL ON THE FORD FOCUS ELECTRIC, WHICH WAS MADE IN THE SAME PLANT … Look up ODI 10899097 at NHTSA ↗ ODI 10904811 · 23,000 mi THE 120 VOLT, 12 AMP CHARGE CORD THAT CAME WITH MY CAR (FORD PART NO. FM58-10B706AC) IS OVERHEATING CREATING A FIRE HAZARD. THE END OF THE CORD THAT PLUGS INTO THE WALL HAS MELTED AND THE PLUG HAS LEFT BURN MARKS ON THREE DIFFERENT ELECTRICAL OUTLETS ON MY HOUSE WHERE I PLUG THE CAR IN TO CHARGE. PHOTOS OF THE MELTED CORD AND OUTLET BURN MARKS ARE ATTACHED. THERE IS A DESIGN FLAW IN THAT THE CONTROL UNIT BUILT INTO THE CORD IS TOO HEAVY AND PULLS THE PRONGS FROM THE OUTLET AND IF A PRONG IS ONLY PARTIALLY PLUGGED INTO THE OUTLET IT DRAWS MORE … Look up ODI 10904811 at NHTSA ↗ ODI 11080365 · 43,000 mi PUSH TO START / STOP BUTTON FAILS TO SHUT OFF VEHICLE. VEHICLE IS STATIONARY AND IN PARK. UNABLE TO SECURE VEHICLE, UNABLE TO LOCK DOORS UNABLE TO TURN OFF LIGHTS, UNABLE TO SHUT VEHICLE DOWN. EACH TIME PUSH TO STOP PRESSED VEHICLE STARTS AGAIN, DASH FLASHES FORD LOGO. IF YOU WALK AWAY THE CAR HONKS HORN. VEHICLE LOCATED AT PARKING GARAGE LLOYD CENTER. PROBLEM SIMILAR TO RECALL 15V436000 AND FORD RECALL 15C06. CAR SHUT OFF HAS HAPPENED SEVERAL TIMES IN THE PAST. Look up ODI 11080365 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	0	None	No examples available for this selection.
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	2	None	ODI 11634947 · 49,000 mi The contact owns a 2016 Ford C-Max. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment, prompting her to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission would need to be replaced. The vehicle was not repaired. The contact stated that the transmission had previously been replaced 3 years prior. The manufacturer was noti… Look up ODI 11634947 at NHTSA ↗ ODI 11638212 · 37,200 mi The contact owns a 2016 Ford C-Max Energi. The contact stated that while operating the vehicle, the message "Service Power Steering" was displayed, and the steering wheel suddenly became difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer has not yet contacted. The failure mileage was 37,200. Look up ODI 11638212 at NHTSA ↗
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	4	None	ODI 11675104 · 110,700 mi The contact owns a 2014 Ford C-Max Energi. The contact stated while attempting to reverse, the rear-view camera displayed a blank screen. Several unknown messages were displayed. A dealer was contacted. The vehicle was taken to an independent mechanic, and the contact was referred to the dealer for assistance. The vehicle was then taken to the dealer to be diagnosed and it was determined that the rear-view camera needed to be replaced. The vehicle was not repaired; however, the contact stated that two computer modules were replaced. The contact… Look up ODI 11675104 at NHTSA ↗ ODI 11670543 · 50,000 mi The contact owns a 2016 Ford C-Max Energi. The contact stated that while charging the hybrid battery, the battery stopped charging after 15-16 minutes. The contact stated that the battery could only be charged for 15-16 minutes at a time. The contact stated that there was a red triangle warning light illuminated on the charger but there was no warning light illuminated on the vehicle. Additionally, the contact stated that the mileage range of the vehicle per charge was decreasing continuously. The vehicle was taken to dealer several times to be… Look up ODI 11670543 at NHTSA ↗ ODI 11677337 · 100,000 mi The contact owns a 2016 Ford C-Max Hybrid. The contact stated that while in reverse(R), the rearview camera image appeared upside down. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was referred to the dealer for assistance. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was referred to the NHTSA Hotline for assistance. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000. Look up ODI 11677337 at NHTSA ↗
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	4	None	ODI 11711546 The contact owns a 2015 Ford C-MAX Energi. The contact stated that while reversing, the rear-view camera displayed a black screen. The contact stated that occasionally the rear-view camera displayed images of previous displays. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The contact was an elderly person who needed the use of the rear-view camera displa… Look up ODI 11711546 at NHTSA ↗ ODI 11713998 The contact owns a 2015 Ford C-Max Energi. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact called the local dealer and the manufacturer for an ETA on parts availability and was informed that a date was not available. The contact was informed that another letter would be sent from the manufacturer whenever the part was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Look up ODI 11713998 at NHTSA ↗ ODI 11714148 The contact owns a 2015 Ford C-Max Energi. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Look up ODI 11714148 at NHTSA ↗
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	1	None	ODI 11733422 · 115,000 mi The contact owns a 2015 Ford C-Max Energi. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly, and the image appeared upside down. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stat… Look up ODI 11733422 at NHTSA ↗
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	1	None	ODI 11751168 · 49,000 mi The contact owns a 2015 Ford C-Max Energi. The contact stated that while reversing at an undisclosed speed, the rearview camera was inoperative, and the image was intermittently upside down. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The vehicle was taken back to the dealer where it was diagnosed and determined that a software update was needed. The vehicle was repaired; however, the failure persisted. The vehicle … Look up ODI 11751168 at NHTSA ↗
2026-08	0	None	No examples available for this selection.
2026-09 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2016: 8 complaints · 2017: 2 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2016	0	4	8
2017	1	1	2

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2016	32	0	0
2017	10	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Steering	Power Train	Unknown Or Other	Structure:Body	Back Over Prevention	Engine	Fuel/Propulsion System
Electrical System	—	2 ODI 11234265 · 37,500 mi POWER STEERING WENT OUT WHILE IN MOTION IN A PARKING LOT. CAR WAS LESS THAN 2,000 MILES OUTSIDE OF WARRANTY. POOR DESIGN OF COLUMN THAT HAD BEEN RECALLED ON SIMILAR VEHICLES CAUSED SHORTS THROUGHOUT THE ELECTRICAL SYSTEM. THIS RESULTED IN THREE PAGES WORTH OF SYSTEM ERRORS WHEN CHECKED. $2,000 TO REPAIR. NO SHORTS SINCE REPLACEMENT OF FAULTY PART. Look up ODI 11234265 at NHTSA ↗ ODI 10836817 · 6,000 mi 1. REAR WINDOWS OPEN 6 TO 8 INCHES UPON RETURNING TO CAR FROM STORE- HAPPENED 4 TIMES. (SITTING IN PARKING LOTS) 2. CAR ON OVERNIGHT IN GARAGE. GARAGE HAS THE GAS FURNACE AND HEATER 3. DOES NOT STEER WHEN YOU WANT IT TO./ JUST TAKES OFF ON ITS OWN/ CAUSED WRECK. SLOW LEFT TURN. WENT ALL BY ITSELF INTO THE SIDEWALK. 4. DOES NOT TURN OFF OR ON WHEN TOLD TO DO SO/ MOVES AFTER PARKED, EVEN IF FULLY BELTED IN 5. THE SYNC DOES NOT WORK AND NAVIGATION GOT ME LOST TWICE IN LA 6. HUMMING NOISES AND VIBRATION BELOW MY FEET AT SPEED (65 TO… Look up ODI 10836817 at NHTSA ↗	4 ODI 10899097 · 49,000 mi WHILE DRIVING ON AN INTERSTATE AT NIGHT AT 70MPH THE CAR TURNED OFF ITS PROPULSION SYSTEM WITHOUT WARNING. A RED WARNING INDICATOR CAME ON STAYING STOP SAFELY NOW. MY WIFE WAS ABLE TO PULL TO THE SIDE OF THE INTERSTATE. SHE TURNED THE CAR OFF AND IT RESTARTED. THE NEXT DAY SHE DROVE IT TO THE SUPERMARKET. ON THE 2 MILE DRIVE HOME IT STOPPED MULTIPLE TIMES WHILE THE CAR WAS IN MOTION JUST LIKE IT HAD ON THE INTERSTATE. THIS SEEMS VERY SIMILAR TO THE PROBLEMS THAT LED TO A RECALL ON THE FORD FOCUS ELECTRIC, WHICH WAS MADE IN THE SAME PLANT … Look up ODI 10899097 at NHTSA ↗ ODI 10846313 · 25,000 mi UNABLE TO TURN OFF CAR WITH KEYLESS IGNITION. COMPUTER SEEMED TO THINK CAR WAS OFF AND WOULDN'T LET ME TURN IT ON BECAUSE IT THOUGHT IT WAS PLUGGED IN (WHICH IT WAS NOT) AND THE ENGINE WAS RUNNING AND I COULDN'T TURN IT OFF. Look up ODI 10846313 at NHTSA ↗ ODI 11141013 · 23,000 mi WHILE I WAS DRIVING & TURNING AROUND A CORNER ON A CITY STREET IN NEWPORT, RI, A SILENT WARNING FLASHED ON THE CAR DASH IN LARGE RED CAPITAL LETTERS, READING: "STOP SAFELY NOW!" BUT THE ENGINE STOPPED IMMEDIATELY - BEFORE I COULD APPLY THE BRAKE - LEAVING ME STRANDED IN THE MIDDLE OF TRAFFIC. AT THE SAME TIME, A YELLOW "ENGINE" AND "TRACTION CONTROL" ICON APPEARED ON THE DASH. I WAITED A WHILE AND TRIED TO START THE ENGINE, BUT NO RESPONSE. CALLED NEWPORT POLICE TO GET MY CAR OUT OF THE TRAFFIC LANE. TOGETHER, WITH THE POLICE AND A FRIEND WHO … Look up ODI 11141013 at NHTSA ↗	3 ODI 11155970 HELLO MY 12V BATTERY IS DISCHARGING SUDDENLY AND WITHOUT REASON. THE BATTERY HAS BEEN REPLACED AND THE FAULT RETURNS. ACCORDING TO TSB 15-0089, WHEN REPLACING THE BATTERY IN THE 2013 CAR, THE ELECTRONIC MODULE SHOULD BE REPLACED. THE DEALER NEVER PERFORMED THIS STEP, THE FORD MOTOR COMPANY DOES NOT TAKE RESPONSIBILITY FOR THE DEALER. I'M AFRAID THAT EVENTUALLY MY CAR WILL BURN. THIS FAULTY ELECTRONIC MODULE (MODEM OR TELEMETRICS) IS LOCATED NEAR THE HIGH VOLTAGE LION BATTERY. PLEASE HELP . I MENTION THAT FORD RECOMMENDS NOT TO CONNECT THE C… Look up ODI 11155970 at NHTSA ↗ ODI 10836817 · 6,000 mi 1. REAR WINDOWS OPEN 6 TO 8 INCHES UPON RETURNING TO CAR FROM STORE- HAPPENED 4 TIMES. (SITTING IN PARKING LOTS) 2. CAR ON OVERNIGHT IN GARAGE. GARAGE HAS THE GAS FURNACE AND HEATER 3. DOES NOT STEER WHEN YOU WANT IT TO./ JUST TAKES OFF ON ITS OWN/ CAUSED WRECK. SLOW LEFT TURN. WENT ALL BY ITSELF INTO THE SIDEWALK. 4. DOES NOT TURN OFF OR ON WHEN TOLD TO DO SO/ MOVES AFTER PARKED, EVEN IF FULLY BELTED IN 5. THE SYNC DOES NOT WORK AND NAVIGATION GOT ME LOST TWICE IN LA 6. HUMMING NOISES AND VIBRATION BELOW MY FEET AT SPEED (65 TO… Look up ODI 10836817 at NHTSA ↗ ODI 10939733 · 13,000 mi I ENTERED THE CAR AND TRIED TO START. IMMEDIATELY IT FAILED TO START AND WARNING LIGHTS CAME ON SAYING NOT TO DRIVE THE CAR THEN IT WENT DARK AND I AM NOT CERTAIN IF THE CAR IS RUNNING OR NOT. I WAS UNABLE TO DRIVE IT AT ALL AND HAD TO GET IT TOWED TO THE DEALER. THIS IS THE SECOND TIME I HAVE HAD RODENT DAMAGE SINCE I BOUGHT THE CAR NEW. FIRST TIME WAS IN AUGUST 2016. Look up ODI 10939733 at NHTSA ↗	2 ODI 10640680 · 300 mi AFTER RAIN, THE SENSOR WARNING ON MY CAR WENT OFF ALMOST CONTINUOUSLY. THERE WERE NO WARNING SIGNS ON THE DASHBOARD, AND I RAN A VEHICLE DIAGNOSTIC TEST THAT CLAIMED EVERYTHING TO BE FINE. I TRIED USING MY CAR HOURS LATER (BY THIS TIME MY CAR WAS DRY AND HAD BEEN PARKED IN AN INDOOR GARAGE). WHEN PUTTING THE CAR INTO REVERSE OR DRIVE THE LOUD WARNING SOUND AGAIN WENT OFF. SOMETIMES IT IS A CONTINUOUS SOUND, OTHER TIMES IT STARTS WHEN I COME TO A STOP AT A RED LIGHT OR STOP SIGN (EVEN WHEN THERE ARE NO CARS OR ANYTHING NEARBY MY CAR TO WOULD SET… Look up ODI 10640680 at NHTSA ↗ ODI 11161151 I BOUGHT THIS VEHICLE USED IN MARCH OF 2018. THE 12 VOLT BATTERY HAS COMPLETELY DRAINED NUMEROUS TIMES THE FIRST MONTH I OWNED IT. ABOUT 10 - 12 TIMES. FINALLY IN APRIL OF 2018 I REPLACED THE 12 VOLT BATTER TO THE TUNE OF $155.00. I THOUGHT THIS WOULD TAKE CARE OF THE PROBLEM. IT DID FOR A FEW WEEKS. THEN I WOULD GET UP TO LEAVE FOR WORK AND MY BATTERY WOULD BE DEAD AGAIN. I HAVE BEEN AVERAGING 3-4 JUMPS A WEEK TO GET CAR RUNNING. THE BATTERY WAS REPLACED YET AGAIN IN JULY 2018. THIS WEEK I HAVE HAD TO JUMP MY CAR A TOTAL OF 6 TIMES IN 5 DAYS. … Look up ODI 11161151 at NHTSA ↗	1 ODI 11583321 · 127,295 mi The contact owns a 2016 Ford C-Max Energi. The contact stated while in reverse (R) and backing up at 3 MPH the back-over prevention camera failed and displayed a black screen. The contact stated that when the back-over prevention camera failed to operate, the radio and the GPS became inoperable. The contact stated that the back over prevention screen occasionally turned blue or showed a distorted image. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent but occurred several times. The conta… Look up ODI 11583321 at NHTSA ↗	3 ODI 11080365 · 43,000 mi PUSH TO START / STOP BUTTON FAILS TO SHUT OFF VEHICLE. VEHICLE IS STATIONARY AND IN PARK. UNABLE TO SECURE VEHICLE, UNABLE TO LOCK DOORS UNABLE TO TURN OFF LIGHTS, UNABLE TO SHUT VEHICLE DOWN. EACH TIME PUSH TO STOP PRESSED VEHICLE STARTS AGAIN, DASH FLASHES FORD LOGO. IF YOU WALK AWAY THE CAR HONKS HORN. VEHICLE LOCATED AT PARKING GARAGE LLOYD CENTER. PROBLEM SIMILAR TO RECALL 15V436000 AND FORD RECALL 15C06. CAR SHUT OFF HAS HAPPENED SEVERAL TIMES IN THE PAST. Look up ODI 11080365 at NHTSA ↗ ODI 11141013 · 23,000 mi WHILE I WAS DRIVING & TURNING AROUND A CORNER ON A CITY STREET IN NEWPORT, RI, A SILENT WARNING FLASHED ON THE CAR DASH IN LARGE RED CAPITAL LETTERS, READING: "STOP SAFELY NOW!" BUT THE ENGINE STOPPED IMMEDIATELY - BEFORE I COULD APPLY THE BRAKE - LEAVING ME STRANDED IN THE MIDDLE OF TRAFFIC. AT THE SAME TIME, A YELLOW "ENGINE" AND "TRACTION CONTROL" ICON APPEARED ON THE DASH. I WAITED A WHILE AND TRIED TO START THE ENGINE, BUT NO RESPONSE. CALLED NEWPORT POLICE TO GET MY CAR OUT OF THE TRAFFIC LANE. TOGETHER, WITH THE POLICE AND A FRIEND WHO … Look up ODI 11141013 at NHTSA ↗ ODI 11353500 · 44,500 mi DRIVING ALONG A HIGHWAY HOLDING STEADY SPEED OF 65MPH, THE CAR DISPLAYED A "STOP SAFELY NOW" MESSAGE AND DISABLED THE ACCELERATOR. WE WERE ABLE TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WOULD TURN ON AND OFF WITH THE PUSH OF THE ON/OFF BUTTON, BUT THE "STOP SAFELY NOW" MESSAGE REMAINED ON THE DASHBOARD ANY TIME THE CAR WAS POWERED ON, AND THE CAR WOULD NOT MOVE. WE CALLED FORD AS WE ARE STILL UNDER WARRANTY; HOWEVER, A TOW TRUCK WOULD HAVE TAKEN APPROX 90 MINUTES, AND I WAS NOT IN A SAFE POSITION, SO I USED A OBDII SCANNER AND APP… Look up ODI 11353500 at NHTSA ↗	5 ODI 10899097 · 49,000 mi WHILE DRIVING ON AN INTERSTATE AT NIGHT AT 70MPH THE CAR TURNED OFF ITS PROPULSION SYSTEM WITHOUT WARNING. A RED WARNING INDICATOR CAME ON STAYING STOP SAFELY NOW. MY WIFE WAS ABLE TO PULL TO THE SIDE OF THE INTERSTATE. SHE TURNED THE CAR OFF AND IT RESTARTED. THE NEXT DAY SHE DROVE IT TO THE SUPERMARKET. ON THE 2 MILE DRIVE HOME IT STOPPED MULTIPLE TIMES WHILE THE CAR WAS IN MOTION JUST LIKE IT HAD ON THE INTERSTATE. THIS SEEMS VERY SIMILAR TO THE PROBLEMS THAT LED TO A RECALL ON THE FORD FOCUS ELECTRIC, WHICH WAS MADE IN THE SAME PLANT … Look up ODI 10899097 at NHTSA ↗ ODI 10904811 · 23,000 mi THE 120 VOLT, 12 AMP CHARGE CORD THAT CAME WITH MY CAR (FORD PART NO. FM58-10B706AC) IS OVERHEATING CREATING A FIRE HAZARD. THE END OF THE CORD THAT PLUGS INTO THE WALL HAS MELTED AND THE PLUG HAS LEFT BURN MARKS ON THREE DIFFERENT ELECTRICAL OUTLETS ON MY HOUSE WHERE I PLUG THE CAR IN TO CHARGE. PHOTOS OF THE MELTED CORD AND OUTLET BURN MARKS ARE ATTACHED. THERE IS A DESIGN FLAW IN THAT THE CONTROL UNIT BUILT INTO THE CORD IS TOO HEAVY AND PULLS THE PRONGS FROM THE OUTLET AND IF A PRONG IS ONLY PARTIALLY PLUGGED INTO THE OUTLET IT DRAWS MORE … Look up ODI 10904811 at NHTSA ↗ ODI 11080365 · 43,000 mi PUSH TO START / STOP BUTTON FAILS TO SHUT OFF VEHICLE. VEHICLE IS STATIONARY AND IN PARK. UNABLE TO SECURE VEHICLE, UNABLE TO LOCK DOORS UNABLE TO TURN OFF LIGHTS, UNABLE TO SHUT VEHICLE DOWN. EACH TIME PUSH TO STOP PRESSED VEHICLE STARTS AGAIN, DASH FLASHES FORD LOGO. IF YOU WALK AWAY THE CAR HONKS HORN. VEHICLE LOCATED AT PARKING GARAGE LLOYD CENTER. PROBLEM SIMILAR TO RECALL 15V436000 AND FORD RECALL 15C06. CAR SHUT OFF HAS HAPPENED SEVERAL TIMES IN THE PAST. Look up ODI 11080365 at NHTSA ↗
Steering	2 ODI 11234265 · 37,500 mi POWER STEERING WENT OUT WHILE IN MOTION IN A PARKING LOT. CAR WAS LESS THAN 2,000 MILES OUTSIDE OF WARRANTY. POOR DESIGN OF COLUMN THAT HAD BEEN RECALLED ON SIMILAR VEHICLES CAUSED SHORTS THROUGHOUT THE ELECTRICAL SYSTEM. THIS RESULTED IN THREE PAGES WORTH OF SYSTEM ERRORS WHEN CHECKED. $2,000 TO REPAIR. NO SHORTS SINCE REPLACEMENT OF FAULTY PART. Look up ODI 11234265 at NHTSA ↗ ODI 10836817 · 6,000 mi 1. REAR WINDOWS OPEN 6 TO 8 INCHES UPON RETURNING TO CAR FROM STORE- HAPPENED 4 TIMES. (SITTING IN PARKING LOTS) 2. CAR ON OVERNIGHT IN GARAGE. GARAGE HAS THE GAS FURNACE AND HEATER 3. DOES NOT STEER WHEN YOU WANT IT TO./ JUST TAKES OFF ON ITS OWN/ CAUSED WRECK. SLOW LEFT TURN. WENT ALL BY ITSELF INTO THE SIDEWALK. 4. DOES NOT TURN OFF OR ON WHEN TOLD TO DO SO/ MOVES AFTER PARKED, EVEN IF FULLY BELTED IN 5. THE SYNC DOES NOT WORK AND NAVIGATION GOT ME LOST TWICE IN LA 6. HUMMING NOISES AND VIBRATION BELOW MY FEET AT SPEED (65 TO… Look up ODI 10836817 at NHTSA ↗	—	0	1 ODI 10836817 · 6,000 mi 1. REAR WINDOWS OPEN 6 TO 8 INCHES UPON RETURNING TO CAR FROM STORE- HAPPENED 4 TIMES. (SITTING IN PARKING LOTS) 2. CAR ON OVERNIGHT IN GARAGE. GARAGE HAS THE GAS FURNACE AND HEATER 3. DOES NOT STEER WHEN YOU WANT IT TO./ JUST TAKES OFF ON ITS OWN/ CAUSED WRECK. SLOW LEFT TURN. WENT ALL BY ITSELF INTO THE SIDEWALK. 4. DOES NOT TURN OFF OR ON WHEN TOLD TO DO SO/ MOVES AFTER PARKED, EVEN IF FULLY BELTED IN 5. THE SYNC DOES NOT WORK AND NAVIGATION GOT ME LOST TWICE IN LA 6. HUMMING NOISES AND VIBRATION BELOW MY FEET AT SPEED (65 TO… Look up ODI 10836817 at NHTSA ↗	0	0	0	0
Power Train	4 ODI 10899097 · 49,000 mi WHILE DRIVING ON AN INTERSTATE AT NIGHT AT 70MPH THE CAR TURNED OFF ITS PROPULSION SYSTEM WITHOUT WARNING. A RED WARNING INDICATOR CAME ON STAYING STOP SAFELY NOW. MY WIFE WAS ABLE TO PULL TO THE SIDE OF THE INTERSTATE. SHE TURNED THE CAR OFF AND IT RESTARTED. THE NEXT DAY SHE DROVE IT TO THE SUPERMARKET. ON THE 2 MILE DRIVE HOME IT STOPPED MULTIPLE TIMES WHILE THE CAR WAS IN MOTION JUST LIKE IT HAD ON THE INTERSTATE. THIS SEEMS VERY SIMILAR TO THE PROBLEMS THAT LED TO A RECALL ON THE FORD FOCUS ELECTRIC, WHICH WAS MADE IN THE SAME PLANT … Look up ODI 10899097 at NHTSA ↗ ODI 10846313 · 25,000 mi UNABLE TO TURN OFF CAR WITH KEYLESS IGNITION. COMPUTER SEEMED TO THINK CAR WAS OFF AND WOULDN'T LET ME TURN IT ON BECAUSE IT THOUGHT IT WAS PLUGGED IN (WHICH IT WAS NOT) AND THE ENGINE WAS RUNNING AND I COULDN'T TURN IT OFF. Look up ODI 10846313 at NHTSA ↗ ODI 11141013 · 23,000 mi WHILE I WAS DRIVING & TURNING AROUND A CORNER ON A CITY STREET IN NEWPORT, RI, A SILENT WARNING FLASHED ON THE CAR DASH IN LARGE RED CAPITAL LETTERS, READING: "STOP SAFELY NOW!" BUT THE ENGINE STOPPED IMMEDIATELY - BEFORE I COULD APPLY THE BRAKE - LEAVING ME STRANDED IN THE MIDDLE OF TRAFFIC. AT THE SAME TIME, A YELLOW "ENGINE" AND "TRACTION CONTROL" ICON APPEARED ON THE DASH. I WAITED A WHILE AND TRIED TO START THE ENGINE, BUT NO RESPONSE. CALLED NEWPORT POLICE TO GET MY CAR OUT OF THE TRAFFIC LANE. TOGETHER, WITH THE POLICE AND A FRIEND WHO … Look up ODI 11141013 at NHTSA ↗	0	—	1 ODI 11182029 THE TRANSMISSION WENT OUT AND BASED ON RESEARCH FORD CLAIMED THE TRANSMISSION PROBLEM WAS FIXED FOR THE 2013 MODEL. FORD DOES NOT ACKNOWLEDGE ANY FURTHER TRANSMISSION PROBLEM BUT WHEN I CONTACTED THE CORPORATE OFFICE THEY DID NOT REFUSE TO REPLACE IT COMPLETELY WITHOUT COST.*BF Look up ODI 11182029 at NHTSA ↗	0	0	3 ODI 10850301 · 13,400 mi DRIVING APPROXIMATELY 45MPH AND LOST POWER ON A BUSY ROAD WITH SEMI COMING UP BEHIND ME. DISPLAY STATED "STOP SAFELY NOW". Look up ODI 10850301 at NHTSA ↗ ODI 11141013 · 23,000 mi WHILE I WAS DRIVING & TURNING AROUND A CORNER ON A CITY STREET IN NEWPORT, RI, A SILENT WARNING FLASHED ON THE CAR DASH IN LARGE RED CAPITAL LETTERS, READING: "STOP SAFELY NOW!" BUT THE ENGINE STOPPED IMMEDIATELY - BEFORE I COULD APPLY THE BRAKE - LEAVING ME STRANDED IN THE MIDDLE OF TRAFFIC. AT THE SAME TIME, A YELLOW "ENGINE" AND "TRACTION CONTROL" ICON APPEARED ON THE DASH. I WAITED A WHILE AND TRIED TO START THE ENGINE, BUT NO RESPONSE. CALLED NEWPORT POLICE TO GET MY CAR OUT OF THE TRAFFIC LANE. TOGETHER, WITH THE POLICE AND A FRIEND WHO … Look up ODI 11141013 at NHTSA ↗ ODI 11353500 · 44,500 mi DRIVING ALONG A HIGHWAY HOLDING STEADY SPEED OF 65MPH, THE CAR DISPLAYED A "STOP SAFELY NOW" MESSAGE AND DISABLED THE ACCELERATOR. WE WERE ABLE TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WOULD TURN ON AND OFF WITH THE PUSH OF THE ON/OFF BUTTON, BUT THE "STOP SAFELY NOW" MESSAGE REMAINED ON THE DASHBOARD ANY TIME THE CAR WAS POWERED ON, AND THE CAR WOULD NOT MOVE. WE CALLED FORD AS WE ARE STILL UNDER WARRANTY; HOWEVER, A TOW TRUCK WOULD HAVE TAKEN APPROX 90 MINUTES, AND I WAS NOT IN A SAFE POSITION, SO I USED A OBDII SCANNER AND APP… Look up ODI 11353500 at NHTSA ↗	1 ODI 10899097 · 49,000 mi WHILE DRIVING ON AN INTERSTATE AT NIGHT AT 70MPH THE CAR TURNED OFF ITS PROPULSION SYSTEM WITHOUT WARNING. A RED WARNING INDICATOR CAME ON STAYING STOP SAFELY NOW. MY WIFE WAS ABLE TO PULL TO THE SIDE OF THE INTERSTATE. SHE TURNED THE CAR OFF AND IT RESTARTED. THE NEXT DAY SHE DROVE IT TO THE SUPERMARKET. ON THE 2 MILE DRIVE HOME IT STOPPED MULTIPLE TIMES WHILE THE CAR WAS IN MOTION JUST LIKE IT HAD ON THE INTERSTATE. THIS SEEMS VERY SIMILAR TO THE PROBLEMS THAT LED TO A RECALL ON THE FORD FOCUS ELECTRIC, WHICH WAS MADE IN THE SAME PLANT … Look up ODI 10899097 at NHTSA ↗
Unknown Or Other	3 ODI 11155970 HELLO MY 12V BATTERY IS DISCHARGING SUDDENLY AND WITHOUT REASON. THE BATTERY HAS BEEN REPLACED AND THE FAULT RETURNS. ACCORDING TO TSB 15-0089, WHEN REPLACING THE BATTERY IN THE 2013 CAR, THE ELECTRONIC MODULE SHOULD BE REPLACED. THE DEALER NEVER PERFORMED THIS STEP, THE FORD MOTOR COMPANY DOES NOT TAKE RESPONSIBILITY FOR THE DEALER. I'M AFRAID THAT EVENTUALLY MY CAR WILL BURN. THIS FAULTY ELECTRONIC MODULE (MODEM OR TELEMETRICS) IS LOCATED NEAR THE HIGH VOLTAGE LION BATTERY. PLEASE HELP . I MENTION THAT FORD RECOMMENDS NOT TO CONNECT THE C… Look up ODI 11155970 at NHTSA ↗ ODI 10836817 · 6,000 mi 1. REAR WINDOWS OPEN 6 TO 8 INCHES UPON RETURNING TO CAR FROM STORE- HAPPENED 4 TIMES. (SITTING IN PARKING LOTS) 2. CAR ON OVERNIGHT IN GARAGE. GARAGE HAS THE GAS FURNACE AND HEATER 3. DOES NOT STEER WHEN YOU WANT IT TO./ JUST TAKES OFF ON ITS OWN/ CAUSED WRECK. SLOW LEFT TURN. WENT ALL BY ITSELF INTO THE SIDEWALK. 4. DOES NOT TURN OFF OR ON WHEN TOLD TO DO SO/ MOVES AFTER PARKED, EVEN IF FULLY BELTED IN 5. THE SYNC DOES NOT WORK AND NAVIGATION GOT ME LOST TWICE IN LA 6. HUMMING NOISES AND VIBRATION BELOW MY FEET AT SPEED (65 TO… Look up ODI 10836817 at NHTSA ↗ ODI 10939733 · 13,000 mi I ENTERED THE CAR AND TRIED TO START. IMMEDIATELY IT FAILED TO START AND WARNING LIGHTS CAME ON SAYING NOT TO DRIVE THE CAR THEN IT WENT DARK AND I AM NOT CERTAIN IF THE CAR IS RUNNING OR NOT. I WAS UNABLE TO DRIVE IT AT ALL AND HAD TO GET IT TOWED TO THE DEALER. THIS IS THE SECOND TIME I HAVE HAD RODENT DAMAGE SINCE I BOUGHT THE CAR NEW. FIRST TIME WAS IN AUGUST 2016. Look up ODI 10939733 at NHTSA ↗	1 ODI 10836817 · 6,000 mi 1. REAR WINDOWS OPEN 6 TO 8 INCHES UPON RETURNING TO CAR FROM STORE- HAPPENED 4 TIMES. (SITTING IN PARKING LOTS) 2. CAR ON OVERNIGHT IN GARAGE. GARAGE HAS THE GAS FURNACE AND HEATER 3. DOES NOT STEER WHEN YOU WANT IT TO./ JUST TAKES OFF ON ITS OWN/ CAUSED WRECK. SLOW LEFT TURN. WENT ALL BY ITSELF INTO THE SIDEWALK. 4. DOES NOT TURN OFF OR ON WHEN TOLD TO DO SO/ MOVES AFTER PARKED, EVEN IF FULLY BELTED IN 5. THE SYNC DOES NOT WORK AND NAVIGATION GOT ME LOST TWICE IN LA 6. HUMMING NOISES AND VIBRATION BELOW MY FEET AT SPEED (65 TO… Look up ODI 10836817 at NHTSA ↗	1 ODI 11182029 THE TRANSMISSION WENT OUT AND BASED ON RESEARCH FORD CLAIMED THE TRANSMISSION PROBLEM WAS FIXED FOR THE 2013 MODEL. FORD DOES NOT ACKNOWLEDGE ANY FURTHER TRANSMISSION PROBLEM BUT WHEN I CONTACTED THE CORPORATE OFFICE THEY DID NOT REFUSE TO REPLACE IT COMPLETELY WITHOUT COST.*BF Look up ODI 11182029 at NHTSA ↗	—	0	0	0	0
Structure:Body	2 ODI 10640680 · 300 mi AFTER RAIN, THE SENSOR WARNING ON MY CAR WENT OFF ALMOST CONTINUOUSLY. THERE WERE NO WARNING SIGNS ON THE DASHBOARD, AND I RAN A VEHICLE DIAGNOSTIC TEST THAT CLAIMED EVERYTHING TO BE FINE. I TRIED USING MY CAR HOURS LATER (BY THIS TIME MY CAR WAS DRY AND HAD BEEN PARKED IN AN INDOOR GARAGE). WHEN PUTTING THE CAR INTO REVERSE OR DRIVE THE LOUD WARNING SOUND AGAIN WENT OFF. SOMETIMES IT IS A CONTINUOUS SOUND, OTHER TIMES IT STARTS WHEN I COME TO A STOP AT A RED LIGHT OR STOP SIGN (EVEN WHEN THERE ARE NO CARS OR ANYTHING NEARBY MY CAR TO WOULD SET… Look up ODI 10640680 at NHTSA ↗ ODI 11161151 I BOUGHT THIS VEHICLE USED IN MARCH OF 2018. THE 12 VOLT BATTERY HAS COMPLETELY DRAINED NUMEROUS TIMES THE FIRST MONTH I OWNED IT. ABOUT 10 - 12 TIMES. FINALLY IN APRIL OF 2018 I REPLACED THE 12 VOLT BATTER TO THE TUNE OF $155.00. I THOUGHT THIS WOULD TAKE CARE OF THE PROBLEM. IT DID FOR A FEW WEEKS. THEN I WOULD GET UP TO LEAVE FOR WORK AND MY BATTERY WOULD BE DEAD AGAIN. I HAVE BEEN AVERAGING 3-4 JUMPS A WEEK TO GET CAR RUNNING. THE BATTERY WAS REPLACED YET AGAIN IN JULY 2018. THIS WEEK I HAVE HAD TO JUMP MY CAR A TOTAL OF 6 TIMES IN 5 DAYS. … Look up ODI 11161151 at NHTSA ↗	0	0	0	—	0	1 ODI 10865727 · 8,200 mi ABOUT A MONTH AGO IN APRIL 2016, I PULLED INTO MY DRIVEWAY AND UPON PRESSING THE BRAKE PEDAL THE CAR SURGED AHEAD AND STRUCK MY GARAGE DOOR, DAMAGING IT. IN THIS INSTANCE I MOVED THE SHIFT LEVER INTO REVERSE TO STOP THE CAR. ON MAY17, 2016 AFTER PICKING UP MY GRANDSON FROM HIS SCHOOL, I EXPERIENCED A SUDDEN UNEXPLAINED ACCELERATION WITH NO DEPRESSION OF THE GAS PEDAL, AND DESPITE DEPRESSING THE BRAKE PEDAL AS HARD AS I COULD, WOULD NOT STOP UNTIL I HIT AND SEVERELY DAMAGED MY CAR AND 2 OTHER CARS, THEN WAS ONLY ABLE TO STOP THE CAR BY MOVING TH… Look up ODI 10865727 at NHTSA ↗	0
Back Over Prevention	1 ODI 11583321 · 127,295 mi The contact owns a 2016 Ford C-Max Energi. The contact stated while in reverse (R) and backing up at 3 MPH the back-over prevention camera failed and displayed a black screen. The contact stated that when the back-over prevention camera failed to operate, the radio and the GPS became inoperable. The contact stated that the back over prevention screen occasionally turned blue or showed a distorted image. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent but occurred several times. The conta… Look up ODI 11583321 at NHTSA ↗	0	0	0	0	—	0	0
Engine	3 ODI 11080365 · 43,000 mi PUSH TO START / STOP BUTTON FAILS TO SHUT OFF VEHICLE. VEHICLE IS STATIONARY AND IN PARK. UNABLE TO SECURE VEHICLE, UNABLE TO LOCK DOORS UNABLE TO TURN OFF LIGHTS, UNABLE TO SHUT VEHICLE DOWN. EACH TIME PUSH TO STOP PRESSED VEHICLE STARTS AGAIN, DASH FLASHES FORD LOGO. IF YOU WALK AWAY THE CAR HONKS HORN. VEHICLE LOCATED AT PARKING GARAGE LLOYD CENTER. PROBLEM SIMILAR TO RECALL 15V436000 AND FORD RECALL 15C06. CAR SHUT OFF HAS HAPPENED SEVERAL TIMES IN THE PAST. Look up ODI 11080365 at NHTSA ↗ ODI 11141013 · 23,000 mi WHILE I WAS DRIVING & TURNING AROUND A CORNER ON A CITY STREET IN NEWPORT, RI, A SILENT WARNING FLASHED ON THE CAR DASH IN LARGE RED CAPITAL LETTERS, READING: "STOP SAFELY NOW!" BUT THE ENGINE STOPPED IMMEDIATELY - BEFORE I COULD APPLY THE BRAKE - LEAVING ME STRANDED IN THE MIDDLE OF TRAFFIC. AT THE SAME TIME, A YELLOW "ENGINE" AND "TRACTION CONTROL" ICON APPEARED ON THE DASH. I WAITED A WHILE AND TRIED TO START THE ENGINE, BUT NO RESPONSE. CALLED NEWPORT POLICE TO GET MY CAR OUT OF THE TRAFFIC LANE. TOGETHER, WITH THE POLICE AND A FRIEND WHO … Look up ODI 11141013 at NHTSA ↗ ODI 11353500 · 44,500 mi DRIVING ALONG A HIGHWAY HOLDING STEADY SPEED OF 65MPH, THE CAR DISPLAYED A "STOP SAFELY NOW" MESSAGE AND DISABLED THE ACCELERATOR. WE WERE ABLE TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WOULD TURN ON AND OFF WITH THE PUSH OF THE ON/OFF BUTTON, BUT THE "STOP SAFELY NOW" MESSAGE REMAINED ON THE DASHBOARD ANY TIME THE CAR WAS POWERED ON, AND THE CAR WOULD NOT MOVE. WE CALLED FORD AS WE ARE STILL UNDER WARRANTY; HOWEVER, A TOW TRUCK WOULD HAVE TAKEN APPROX 90 MINUTES, AND I WAS NOT IN A SAFE POSITION, SO I USED A OBDII SCANNER AND APP… Look up ODI 11353500 at NHTSA ↗	0	3 ODI 10850301 · 13,400 mi DRIVING APPROXIMATELY 45MPH AND LOST POWER ON A BUSY ROAD WITH SEMI COMING UP BEHIND ME. DISPLAY STATED "STOP SAFELY NOW". Look up ODI 10850301 at NHTSA ↗ ODI 11141013 · 23,000 mi WHILE I WAS DRIVING & TURNING AROUND A CORNER ON A CITY STREET IN NEWPORT, RI, A SILENT WARNING FLASHED ON THE CAR DASH IN LARGE RED CAPITAL LETTERS, READING: "STOP SAFELY NOW!" BUT THE ENGINE STOPPED IMMEDIATELY - BEFORE I COULD APPLY THE BRAKE - LEAVING ME STRANDED IN THE MIDDLE OF TRAFFIC. AT THE SAME TIME, A YELLOW "ENGINE" AND "TRACTION CONTROL" ICON APPEARED ON THE DASH. I WAITED A WHILE AND TRIED TO START THE ENGINE, BUT NO RESPONSE. CALLED NEWPORT POLICE TO GET MY CAR OUT OF THE TRAFFIC LANE. TOGETHER, WITH THE POLICE AND A FRIEND WHO … Look up ODI 11141013 at NHTSA ↗ ODI 11353500 · 44,500 mi DRIVING ALONG A HIGHWAY HOLDING STEADY SPEED OF 65MPH, THE CAR DISPLAYED A "STOP SAFELY NOW" MESSAGE AND DISABLED THE ACCELERATOR. WE WERE ABLE TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WOULD TURN ON AND OFF WITH THE PUSH OF THE ON/OFF BUTTON, BUT THE "STOP SAFELY NOW" MESSAGE REMAINED ON THE DASHBOARD ANY TIME THE CAR WAS POWERED ON, AND THE CAR WOULD NOT MOVE. WE CALLED FORD AS WE ARE STILL UNDER WARRANTY; HOWEVER, A TOW TRUCK WOULD HAVE TAKEN APPROX 90 MINUTES, AND I WAS NOT IN A SAFE POSITION, SO I USED A OBDII SCANNER AND APP… Look up ODI 11353500 at NHTSA ↗	0	1 ODI 10865727 · 8,200 mi ABOUT A MONTH AGO IN APRIL 2016, I PULLED INTO MY DRIVEWAY AND UPON PRESSING THE BRAKE PEDAL THE CAR SURGED AHEAD AND STRUCK MY GARAGE DOOR, DAMAGING IT. IN THIS INSTANCE I MOVED THE SHIFT LEVER INTO REVERSE TO STOP THE CAR. ON MAY17, 2016 AFTER PICKING UP MY GRANDSON FROM HIS SCHOOL, I EXPERIENCED A SUDDEN UNEXPLAINED ACCELERATION WITH NO DEPRESSION OF THE GAS PEDAL, AND DESPITE DEPRESSING THE BRAKE PEDAL AS HARD AS I COULD, WOULD NOT STOP UNTIL I HIT AND SEVERELY DAMAGED MY CAR AND 2 OTHER CARS, THEN WAS ONLY ABLE TO STOP THE CAR BY MOVING TH… Look up ODI 10865727 at NHTSA ↗	0	—	1 ODI 11080365 · 43,000 mi PUSH TO START / STOP BUTTON FAILS TO SHUT OFF VEHICLE. VEHICLE IS STATIONARY AND IN PARK. UNABLE TO SECURE VEHICLE, UNABLE TO LOCK DOORS UNABLE TO TURN OFF LIGHTS, UNABLE TO SHUT VEHICLE DOWN. EACH TIME PUSH TO STOP PRESSED VEHICLE STARTS AGAIN, DASH FLASHES FORD LOGO. IF YOU WALK AWAY THE CAR HONKS HORN. VEHICLE LOCATED AT PARKING GARAGE LLOYD CENTER. PROBLEM SIMILAR TO RECALL 15V436000 AND FORD RECALL 15C06. CAR SHUT OFF HAS HAPPENED SEVERAL TIMES IN THE PAST. Look up ODI 11080365 at NHTSA ↗
Fuel/Propulsion System	5 ODI 10899097 · 49,000 mi WHILE DRIVING ON AN INTERSTATE AT NIGHT AT 70MPH THE CAR TURNED OFF ITS PROPULSION SYSTEM WITHOUT WARNING. A RED WARNING INDICATOR CAME ON STAYING STOP SAFELY NOW. MY WIFE WAS ABLE TO PULL TO THE SIDE OF THE INTERSTATE. SHE TURNED THE CAR OFF AND IT RESTARTED. THE NEXT DAY SHE DROVE IT TO THE SUPERMARKET. ON THE 2 MILE DRIVE HOME IT STOPPED MULTIPLE TIMES WHILE THE CAR WAS IN MOTION JUST LIKE IT HAD ON THE INTERSTATE. THIS SEEMS VERY SIMILAR TO THE PROBLEMS THAT LED TO A RECALL ON THE FORD FOCUS ELECTRIC, WHICH WAS MADE IN THE SAME PLANT … Look up ODI 10899097 at NHTSA ↗ ODI 10904811 · 23,000 mi THE 120 VOLT, 12 AMP CHARGE CORD THAT CAME WITH MY CAR (FORD PART NO. FM58-10B706AC) IS OVERHEATING CREATING A FIRE HAZARD. THE END OF THE CORD THAT PLUGS INTO THE WALL HAS MELTED AND THE PLUG HAS LEFT BURN MARKS ON THREE DIFFERENT ELECTRICAL OUTLETS ON MY HOUSE WHERE I PLUG THE CAR IN TO CHARGE. PHOTOS OF THE MELTED CORD AND OUTLET BURN MARKS ARE ATTACHED. THERE IS A DESIGN FLAW IN THAT THE CONTROL UNIT BUILT INTO THE CORD IS TOO HEAVY AND PULLS THE PRONGS FROM THE OUTLET AND IF A PRONG IS ONLY PARTIALLY PLUGGED INTO THE OUTLET IT DRAWS MORE … Look up ODI 10904811 at NHTSA ↗ ODI 11080365 · 43,000 mi PUSH TO START / STOP BUTTON FAILS TO SHUT OFF VEHICLE. VEHICLE IS STATIONARY AND IN PARK. UNABLE TO SECURE VEHICLE, UNABLE TO LOCK DOORS UNABLE TO TURN OFF LIGHTS, UNABLE TO SHUT VEHICLE DOWN. EACH TIME PUSH TO STOP PRESSED VEHICLE STARTS AGAIN, DASH FLASHES FORD LOGO. IF YOU WALK AWAY THE CAR HONKS HORN. VEHICLE LOCATED AT PARKING GARAGE LLOYD CENTER. PROBLEM SIMILAR TO RECALL 15V436000 AND FORD RECALL 15C06. CAR SHUT OFF HAS HAPPENED SEVERAL TIMES IN THE PAST. Look up ODI 11080365 at NHTSA ↗	0	1 ODI 10899097 · 49,000 mi WHILE DRIVING ON AN INTERSTATE AT NIGHT AT 70MPH THE CAR TURNED OFF ITS PROPULSION SYSTEM WITHOUT WARNING. A RED WARNING INDICATOR CAME ON STAYING STOP SAFELY NOW. MY WIFE WAS ABLE TO PULL TO THE SIDE OF THE INTERSTATE. SHE TURNED THE CAR OFF AND IT RESTARTED. THE NEXT DAY SHE DROVE IT TO THE SUPERMARKET. ON THE 2 MILE DRIVE HOME IT STOPPED MULTIPLE TIMES WHILE THE CAR WAS IN MOTION JUST LIKE IT HAD ON THE INTERSTATE. THIS SEEMS VERY SIMILAR TO THE PROBLEMS THAT LED TO A RECALL ON THE FORD FOCUS ELECTRIC, WHICH WAS MADE IN THE SAME PLANT … Look up ODI 10899097 at NHTSA ↗	0	0	0	1 ODI 11080365 · 43,000 mi PUSH TO START / STOP BUTTON FAILS TO SHUT OFF VEHICLE. VEHICLE IS STATIONARY AND IN PARK. UNABLE TO SECURE VEHICLE, UNABLE TO LOCK DOORS UNABLE TO TURN OFF LIGHTS, UNABLE TO SHUT VEHICLE DOWN. EACH TIME PUSH TO STOP PRESSED VEHICLE STARTS AGAIN, DASH FLASHES FORD LOGO. IF YOU WALK AWAY THE CAR HONKS HORN. VEHICLE LOCATED AT PARKING GARAGE LLOYD CENTER. PROBLEM SIMILAR TO RECALL 15V436000 AND FORD RECALL 15C06. CAR SHUT OFF HAS HAPPENED SEVERAL TIMES IN THE PAST. Look up ODI 11080365 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

6 patterns with matching reports.

Warning lights and dashboard alerts

18 mentions · 13.1% of complaints

Median mileage: 50,000 mi (15 usable records).

ODI 10608322 · 22,854 mi

Look up ODI 10608322 at NHTSA ↗

ODI 11153436 · 95,000 mi

Look up ODI 11153436 at NHTSA ↗

ODI 11221162 · 20,000 mi

WHILE DRIVING THE CAR TO THE GROCERY STORE, A WARNING LIGHT APPEARED ON THE DASHBOARD THAT STATED POWER STEERING SYSTEM FAILURE. THE STEERING INTERMITTENTLY LOCKED UP BUT WITH SIGNIFICANT EFFORT, I WAS ABLE TO STEER THE VEHICLE.

Look up ODI 11221162 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

14 mentions · 10.2% of complaints

Median mileage: 39,246 mi (12 usable records).

ODI 10568796 · 1,512 mi

Look up ODI 10568796 at NHTSA ↗

ODI 10608322 · 22,854 mi

Look up ODI 10608322 at NHTSA ↗

ODI 11034471 · 75,000 mi

Look up ODI 11034471 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Stalling or loss of power

5 mentions · 3.6% of complaints

Median mileage: 33,000 mi (4 usable records).

ODI 10850301 · 13,400 mi

DRIVING APPROXIMATELY 45MPH AND LOST POWER ON A BUSY ROAD WITH SEMI COMING UP BEHIND ME. DISPLAY STATED "STOP SAFELY NOW".

Look up ODI 10850301 at NHTSA ↗

ODI 11192475

I WAS DRIVING TO WORK ONE NIGHT DOWN A RESIDENTIAL STREET AND SUDDENLY LOST POWER STEERING. THE WRENCH LIGHT CAME ON AND A MESSAGE DISPLAYED ABOUT THE POWER STEERING. LUCKILY I WASN'T ON A BUSY STREET SO I COASTED TO THE SIDE OF THE ROAD AND CALLED A TOW TRUCK. WHEN THE TOW TRUCK ARRIVED I TURNED THE CAR BACK ON AND THE POWER STEERING WAS WORKING LIKE NOTHING HAPPENED. THE SERVICE LIGHT AND MESSAGE WERE NO LONGER THERE. I STILL HAD THE CAR TOWED TO THE FORD DEALER AND WAS TOLD THERE IS NO PROBLEM WITH THE POWER STEERING. THAT IF IT HAPPENS AGAI…

Look up ODI 11192475 at NHTSA ↗

ODI 10906166 · 52,000 mi

TL* THE CONTACT OWNS A 2014 FORD C-MAX ENERGI HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RODS AND PISTONS FRACTURED AND CAUSED THE ENGINE TO FAIL. AS A RESULT, THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. .....UPDATED 10/13/16 *BF THE CONSUMER STATED THE RADIATOR NEEDED TO BE REPLACED. THE DRIVER'S SIDE DOOR OPENED WHILE DRIVING. THE CONSUMER REQUEST…

Look up ODI 10906166 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

1 mentions · 0.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11475652

I own a 2017 Ford C-Max and share it with my husband. It is our only car so the past few weeks have been tough. Since I received my recall (22S43) in the mail, my car has been struggling to start. I believe this is due to the recall as the car is not in the correct gear to start the engine (even though I’ve been putting it in park & engaging the emergency parking brake). Yesterday, on our way home from the grocery store, our car gave us the “stop safely now” display; luckily we were close to home but it was still pretty scary. The engine had …

Look up ODI 11475652 at NHTSA ↗

Matching rule

Brake response concerns

1 mentions · 0.7% of complaints

Median mileage: 8,200 mi (1 usable records).

ODI 10865727 · 8,200 mi

ABOUT A MONTH AGO IN APRIL 2016, I PULLED INTO MY DRIVEWAY AND UPON PRESSING THE BRAKE PEDAL THE CAR SURGED AHEAD AND STRUCK MY GARAGE DOOR, DAMAGING IT. IN THIS INSTANCE I MOVED THE SHIFT LEVER INTO REVERSE TO STOP THE CAR. ON MAY17, 2016 AFTER PICKING UP MY GRANDSON FROM HIS SCHOOL, I EXPERIENCED A SUDDEN UNEXPLAINED ACCELERATION WITH NO DEPRESSION OF THE GAS PEDAL, AND DESPITE DEPRESSING THE BRAKE PEDAL AS HARD AS I COULD, WOULD NOT STOP UNTIL I HIT AND SEVERELY DAMAGED MY CAR AND 2 OTHER CARS, THEN WAS ONLY ABLE TO STOP THE CAR BY MOVING TH…

Look up ODI 10865727 at NHTSA ↗

Matching rule

Hard or delayed shifting

1 mentions · 0.7% of complaints

Median mileage: 30,000 mi (1 usable records).

ODI 11024878 · 30,000 mi

UPON BRAKING, THE CAR HAS LURCHED FORWARD ON SEVERAL OCCASIONS, ALMOST REAR ENDING OTHER CARS, HAPPENS IN ALL KINDS OF WEATHER, ROAD SURFACES, INTERMITTENT BUT HAPPENS PROBABLY AT LEAST 3 TIMES PER WEEK. ALSO, WHEN STOPPED AND ACCELERATING, THE CAR HAS A HESITATION ISSUE LIKE NO FUEL GETS TO IT FOR A MOMENT AND THAT HAS HAPPENED 3 TIMES IN THE LAST WEEK AS WELL AS SEVERAL MONTHS AGO

Look up ODI 11024878 at NHTSA ↗

Matching rule