Auto Recall Watch
U.S. public vehicle records

2004 Ford CROWN VICTORIA problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

138 owner complaints analyzed

2 distinct recall campaigns

92,000 mi median reported failure mileage

Scope: 2004 model year. Data updated: . 125 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Exterior Lighting is the most frequently named component, appearing in 76 of 138 complaints (55.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior2618.8%
Braking behavior85.8%
Electrical and battery issues53.6%
Fuel system concerns21.4%
Transmission and shifting10.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Exterior Lighting
76
Electrical System
23
Steering
18
Wheels
8
Exterior Lighting:Headlights
6
Engine And Engine Cooling:Engine
4
Structure:Body
3
Vehicle Speed Control
3
Component breakdown data
CategoryCount
Exterior Lighting76
Electrical System23
Steering18
Wheels8
Exterior Lighting:Headlights6
Engine And Engine Cooling:Engine4
Structure:Body3
Vehicle Speed Control3

Exterior Lighting: 76; Electrical System: 23; Steering: 18; Wheels: 8; Exterior Lighting:Headlights: 6; Engine And Engine Cooling:Engine: 4; Structure:Body: 3; Vehicle Speed Control: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
7
25,000 to 49,999
14
50,000 to 74,999
24
75,000 to 99,999
23
100,000 to 149,999
37
150,000 and above
20
Reported problems by failure mileage data
CategoryCount
Under 25,0007
25,000 to 49,99914
50,000 to 74,99924
75,000 to 99,99923
100,000 to 149,99937
150,000 and above20

Under 25,000: 7; 25,000 to 49,999: 14; 50,000 to 74,999: 24; 75,000 to 99,999: 23; 100,000 to 149,999: 37; 150,000 and above: 20

100,000 to 149,999 miles has the most reports with usable mileage (37). 13 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2004
2
2005
3
2006
4
2007
2
2008
2
2009
14
2010
13
2011
19
2012
12
2013
10
2014
16
2015
8
2016
9
2017
6
2018
8
2019
3
2020
4
2021
1
2022
2
Complaints over time data
CategoryCount
20042
20053
20064
20072
20082
200914
201013
201119
201212
201310
201416
20158
20169
20176
20188
20193
20204
20211
20222

2004: 2; 2005: 3; 2006: 4; 2007: 2; 2008: 2; 2009: 14; 2010: 13; 2011: 19; 2012: 12; 2013: 10; 2014: 16; 2015: 8; 2016: 9; 2017: 6; 2018: 8; 2019: 3; 2020: 4; 2021: 1; 2022: 2

Pattern summary

Exterior Lighting leads the component reports. Steering behavior appears in 26 complaint narratives. Braking behavior appears in 8 complaint narratives. Electrical and battery issues appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10102520 · 2004-12-10 (December 10, 2004)

TROOPER WAS ON PATROL, WHILE DRIVING, HE HEARD A LOUD NOISE FROM THE FRONT OF THE VEHICLE, FELT A SHIMMY IN THE STEERING, PULLED OVER AND OBSERVED THE RT FRT TIRE WAS SUDDENLY LOW ON AIR. HE RETURNED TO STATION, PARKED THE CAR AND CONTINUED HIS PATROL IN ANOTHER CAR. WHEN HE RETURNED TO STATION, THE RIGHT FRONT TIRE ON THE PARKED CAR WAS TOTALY FLAT. THE TIRE WAS EXAMINED BY A FORD DEALER, WHO FOUND THE WHEEL HAD AN APPROX 1/8" CRACK APPROX 16" LONG IN THE WHEEL. THE WHEEL WAS REPLACED BY THE DEALER.*AK

Owner-reported narrative. 32,819 miles reported. Look up ODI 10102520 at NHTSA ↗

Owner report 10149398 · 2006-02-03 (February 3, 2006)

ROUTINELY WHEN DRIVING MY 2004 FORD CROWN VICTORY (USED AS A HACKNEY CARRIAGE) AUTOMOBILE EXHIBITS VIOLENT, POTENTIALLY DEADLY BEHAVIOR. THE LOSES ITS OPERATIONAL ABILITY AND DRIVING CONDITIONS. THE LATEST NEAR-ACCIDENT SITUATION UNFOLDED AS FOLLOWS: WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 50 MPH THE AUTOMOBILE JUMPED (SWERVED) FROM THE LEFT LANE TO THE RIGHT LANE WITHOUT ME HAVING MOVED THE STEERING WHEEL. WHEN I RETAINED CONTROL OF THE VEHICLE AND ATTEMPTED TO SLOW DOWN, THE CAR DID NOT RESPOND, BUT PROCEEDED TO JERK FORWARD AT A DECREA…

Owner-reported narrative. 20,000 miles reported. Look up ODI 10149398 at NHTSA ↗

Owner report 10297889 · 2010-01-03 (January 3, 2010)

I AM THE OWNER OF A 2004 FORD CROWN VICTORIA, WHILE DRIVING DURING DARK HOURS DOWN THE FREEWAY MY HEADLIGHTS SUDDENLY WENT OUT WITH A CLICK. THE PARKING LIGHTS AND DASH LIGHTS REMAINED, BUT I WAS UNABLE TO SEE AND HAD TO MAKE A BLIND PANIC STOP TO THE SHOULDER. SINCE, THIS HAS BEEN A REGULAR OCCURRENCE IN WHICH I CAN ONLY QUICKLY PULL THE FLASH TO PASS SWITCH AND TRY TO HOLD IT AS WELL AS THE STEERING WHEEL UNTIL I CAN SAFELY GET PULLED OVER. EVEN AFTER THEN, IT IS AN UNKNOWN WAIT TIME ON WHEN THEY WILL COME BACK ON OR HOW LONG THEY WILL STAY O…

Owner-reported narrative. 70,000 miles reported. Look up ODI 10297889 at NHTSA ↗

Owner report 10438872 · 2011-12-07 (December 7, 2011)

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND WOULD FLICKER ON AND OFF WHILE DRIVING 25 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE MAIN ELECTRICAL MODULAR CONTROL BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 179,734.

Owner-reported narrative. 179,734 miles reported. Look up ODI 10438872 at NHTSA ↗

Owner report 10472517 · 2012-08-26 (August 26, 2012)

I WAS AT DRIVE THROUGH TELLER WHEN THE AUTOMATIC HEADLIGHTS, AC, INSTRUMENT GAUGES, ODOMETER, AND SPEEDOMETER FAILED AT ONCE. INITIALLY THE DETERMINATION WAS IT WAS THE OVERDRIVE SWITCH IN THE GEARSHIFT, APPARENTLY A WIRE WAS SHORTING OUT BECAUSE IT TRAVELS IN AN AREA WHERE THE INSULATION WEARS AND SHORTS TO METAL. HOWEVER, AFTER HAVING DISCONNECTED THE OVERDRIVE AND WAITING FOR A REPLACEMENT WIRING HARNESS, THE AUTOMATIC HEADLIGHTS HAVE GONE OUT ALONG WITH THE PERMANENT HIGH BEAMS. IT WILL TURN ON THE LIGHTS IF YOU USE MANUAL LIGHTS INSTEA…

Owner-reported narrative. 134,500 miles reported. Look up ODI 10472517 at NHTSA ↗

Owner report 10316894 · 2010-03-04 (March 4, 2010)

TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE FILLER TUBE FOR THE FUEL TANK WAS LEAKING. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 66000.

Owner-reported narrative. 66,000 miles reported. Look up ODI 10316894 at NHTSA ↗

Owner report 10380981 · 2011-02-07 (February 7, 2011)

I REPLACED THE FUEL PUMP, IT WORKED FOR TWO WEEKS, FAILED REPLACE THE FUEL PUMP WORKED FOR TWO MORE WEEKS THEN IT FAILED, TOOK IT TO FOR THEY REPLACED THE FUEL MODULE AND FUEL PUMP, TWO WEEKS LATER SAME PROBLEM FAILED FUEL PUMP. FOR FORD HAS NO IDEA. *LN

Owner-reported narrative. 104,568 miles reported. Look up ODI 10380981 at NHTSA ↗

Owner report 10180913 · 2007-01-28 (January 28, 2007)

TRANSMISSION WILL NOT SHIFT INTO OVERDRIVE. FAILURE OCCURRED AT 50,000 MILES .POLICE PACKAGE-TN. 8JB

Owner-reported narrative. 49,450 miles reported. Look up ODI 10180913 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

138 unique complaints in this selection. Analysis snapshot: 2026-09-30.

90.6%Usable mileage125 / 138 records
100.0%Valid incident date138 / 138 records
100.0%Valid filing date138 / 138 records
100.0%Ordered incident and filing dates138 / 138 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component199719981999200020012002200320042005200620072008200920102011
Exterior Lighting
20.7%
ODI 10494873 · 195,000 mi

WAS DRIVING ALONG AND THE HEADLIGHTS FLICKERED AND WENT OUT. OVER THE PASS YEAR IT HAS INTERMITTENTLY DONE THE SAME. IT HAPPENED AGAIN ABOUT A MONTH AGO AND FORTUNATELY I HAD JUST STOPPED AT A RED LIGHT. EACH TIME IT TOOK ABOUT 3 TO 5 MINUTES TO COME BACK ON. IT IS VERY DISCONCERTING SINCE THIS IS A VERY SERIOUS SAFETY ISSUE. SO PLEASE DO NOT TAKE THIS LIGHTLY, I USE THE EXPRESSWAY A LOT AND AM DRIVING IN VERY CONGESTED TRAFFIC MOST OF THE TIME. I DO NOT KNOW WHAT FORD HAS DONE ABOUT THIS PROBLEM SINCE THERE ARE SO MANY OCCURRENCES WITH THESE T…

Look up ODI 10494873 at NHTSA ↗

10.8%
ODI 548407

ALL EXTERIOR LIGHTS WENT OFF AND THEN FLASHED BACK ON WHILE DRIVING, UNABLE TO DETERMINE REASON FOR INTERMITTENT FAILURE. MJS

Look up ODI 548407 at NHTSA ↗

43.0%
ODI 10164596 · 110,111 mi

HEADLIGHTS, TAILLIGHTS AND ALL INTERIOR DASH LIGHTS FLASH OFF FOR PERIODS OF UP TO 30-45 SECONDS AT A TIME WHILE DRIVING. LIGHTING CONTROL MODULE HAS BEEN REPLACED TWICE AT SUBSTANTIAL COST. LIGHT SWITCH REPLACED TWICE. THIS IS A SAFETY HAZARD AT ANY SPEED. FORD IS NON COOPERATIVE. I AM A POLICE OFFICER, THIS IS A PERSONALLY OWNED POLICE INTERCEPTOR VEHICLE. *NM

Look up ODI 10164596 at NHTSA ↗

44.7%
ODI 10823540 · 190,000 mi

WHEN DRIVING FOR ABOUT 30-45 MINUTES, ALL LIGHTS GO OFF FOR 1-2 MINUTES, FUSE GETS VERY HOT UNDER DASH.

Look up ODI 10823540 at NHTSA ↗

00.0%

No examples available for this selection.

35.2%
ODI 10257804

WHILE DRIVING THE LOW BEAMS WENT OUT ON CAR,20 MINUTES LATER HIGH BEAMS WENT OUT. ALL OTHER LIGHTS WORK PROPERLY, HEADLIGHTS HAVE NOT WORKED SINCE. CURRENTLY IN THE PROCESS TO REPLACE PART. *TR

Look up ODI 10257804 at NHTSA ↗

8534.1%
ODI 10048898

ALL FORD VEHICLES DO NOT HAVE DAY TIME DRIVING LIGHTS.AS A SAFETY GROUP YOU, KNOW THAT VEHICLES WITH DAY TIME DRIVING LIGHTS GET IN TO LESS ACCIDENTS. AND HOW MANY PEDESTRIAN ARE INJURED OR KILLED EACH YEAR BECAUSE THEY DID'T SEE THE VECHICLE. IT IS THE LAW IN CANADA. WHAT ABOUT US HERE IN THE USA?*AK

Look up ODI 10048898 at NHTSA ↗

7655.1%
ODI 10260899 · 46,000 mi

I HAVE HAD A LOSS OF HEADLIGHTS WHILE DRIVING. THERE IS A CLICKING SOUND FROM A SEALED COMPUTER TYPE BOX FROM UNDER THE DASH WHEN IT OCCURS. THE LIGHTS WILL GO OUT A PERIOD OF TIME AND COME BACK ON. IT HAS LASTED SECONDS TO MINUTES OR MORE. I ALMOST RAN OFF THE ROAD SEVERAL TIMES WHEN IT OCCURS AND I HAVE TAKEN IT TO A SHOP AND THEY HAVE NOT FOUND THE PROBLEM. I HAVE RESEARCHED IT ON LINE AND IT SEEMS TO BE A HUGE PROBLEM BUT NO RECALL FROM FORD. *TR

Look up ODI 10260899 at NHTSA ↗

8443.5%
ODI 10248683 · 60,000 mi

TL*THE CONTACT OWNS APPROXIMATELY SIX 2005 FORD CROWN VICTORIAS. THE VEHICLES ARE DRIVEN BY POLICE OFFICERS. THE CONTACT STATED THAT THE EXTERIOR LIGHTING CONTROL MODULES WERE DEFECTIVE ON EACH VEHICLE. THE HEADLIGHTS WOULD RANDOMLY DIM WITHOUT WARNING. THE MANUFACTURER STATED THAT THEY WOULD NOTATE THE FAILURES. THE FAILURE AND CURRENT MILEAGES WERE BETWEEN 60,000-80,000. THE VINS OF THE REMAINING FOUR VEHICLES ARE [XXX], [XXX],[XXX] AND [XXX]. INFO VIA FAX ON 12/03/08 WITH ALL RESULTING IN THE REPLACEMENT OF THE LIGHTING CONTROL MODU…

Look up ODI 10248683 at NHTSA ↗

23.8%
ODI 10532684 · 44,228 mi

THE HEADLIGHTS ON MY 2005 FORD CROWN VICTORIA TURNED OFF WITHOUT ANY INDICATION OF A PROBLEM BEFOREHAND. THE LIGHTS CAME ON FOR A WHILE, THEN WENT BACK OFF AND THE PROBLEM HAS BEEN REPETITIVE OVER THE PAST SEVERAL DAYS. WHAT IS ALARMING ABOUT THIS - IS THAT IT HAPPENED ON THE FREEWAY AT A SPEED OF 65 MPH. *TR

Look up ODI 10532684 at NHTSA ↗

12.0%
ODI 10873205 · 116,000 mi

MY HEADLIGHTS WON'T SHUT OFF. I HAVE TO DISCONNECT THE BATTERY. I KNOW THAT THEY HAVE HAD RECALLS FOR THE LIGHTING CONTROL MODULE IN THE PAST AND THAT'S THE PROBLEM WITH MY CAR. THE LIGHT SWITCH, WORKS THE WAY IT SHOULD.

Look up ODI 10873205 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

18.3%
ODI 10503714 · 50,000 mi

THE HEADLIGHT SOCKETS ARE MELTING, CAUSING THE BULBS TO BLOW OUT. WE HAVE REPLACED APPROXIMATELY 6 SOCKETS, MOSTLY ON THE DRIVERS SIDE, AND MULTIPLE BULBS. MHQ SAYS THIS IS COMMON. SHOULD THERE BE A RECALL? SHOULD FORD BE FIXING THIS? *TR

Look up ODI 10503714 at NHTSA ↗

14.3%
ODI 10980214 · 111,566 mi

THE LEFT TURN SIGNAL WORKS SOMETIMES BUT BLINKS RAPIDLY MOST OF THE TIME. NO BULBS ARE BURNED OUT. SOMETIMES THE DASH LIGHTS GO OUT WHEN THE HEADLIGHTS ARE TURNED ON AND THEN THE DASH LIGHTS COME BACK ON WHEN THE HEADLIGHTS ARE TURNED OFF. SOMETIMES THE DASH LIGHTS COME BACK ON EVEN WITH THE HEADLIGHTS ARE ON BUT THE DASH LIGHTS ARE VERY DIM. IT IS BECOMING MORE DANGEROUS TO DRIVE WHEN YOU CAN'T COUNT ON THE DASH LIGHTS OR TURN SIGNALS WORKING. FORD HAS TOLD ME THERE IS NO RECALL FOR THIS YEAR HAVING A BAD LIGHT CONTROL MODULE. THERE WAS …

Look up ODI 10980214 at NHTSA ↗

Steering
31.0%
ODI 10595037 · 260,000 mi

THE THREE BOLTS HOLDING THE STEERING GEAR BOX TO THE FRAME FAILED DUE TO CORROSION ALLOWING THE UNIT TO BECOME SEPARATED FROM THE FRAME LEADING TO A LOSS OF STEERING CONTROL. *TR

Look up ODI 10595037 at NHTSA ↗

32.5%
ODI 10003498 · 40,000 mi

I HAVE A 1998 CROWN VICTORIA WITH 40,000 MILES. MY FRONT END WAS MAKING A NOISE, SO I TOOK IT INTO THE DEALER. I WAS TOLD THAT BOTH OF MY FRONT CONTROL ARMS NEED TO BE REPLACED. CAMPAIGN # 98V322000 DEC-15-1998 RECALL ADDRESSES THIS PROBLEM. THE DEALER STATES MY CAR IS NOT COVERED.

Look up ODI 10003498 at NHTSA ↗

43.0%
ODI 10187667 · 81,865 mi

TL*-THE CONTACT TOOK THE 1999 FORD CROWN VICTORIA TO THE FORD DEALERSHIP FOR AN UNRELATED SERVICE. THE DEALERSHIP STATED THAT THE CONTACT HAD PROBLEMS WITH THE BOLTS IN THE STEERING SHAFT. THE TECHNICIAN REPLACED THEM. THE CONTACT FELT THAT THIS WAS A MAJOR SAFETY PROBLEM. THE CURRENT AND FAILURE MILEAGE WERE 81,865.*AK THE DEALER ALSO REPLACED THE RIGHT FRONT BALL JOINT WHEN THE CAR WAS BEING REPAIRED. THE PITMAN ARM WAS REPLACED. UPDATE 5/4/07*TR

Look up ODI 10187667 at NHTSA ↗

78.2%
ODI 10071183 · 38,938 mi

THE ENGINE IN MY 2000 CROWN VICTORIA STALLED AT A STOP SIGN, AND I LOST THE POWER STEERING AND POWER BRAKES. THE CAR TURNED INTO A TANK AND COULD NOT BE CONTROLLED. IT WAS EXTREMELY SCARY BECAUSE I COULD HAVE HIT SOME INNOCENT PEOPLE WHICH WOULD HAVE MEANT ANOTHER LAWSUIT FOR FORD. I HAD TO PUT ONE FOOT ON THE BRAKE AND ONE FOOT ON THE ACCELERATOR TO GET THE CAR TO AN AUTO SERVICE CENTER. AT 38,938 MILES, THE CAR NEEDED A NEW IDLE SPEED CONTROL MOTOR, AIR FILTER, AND MASS AIR FLOW SENSOR. I BELIEVE THAT THESE PARTS WERE DEFECTIVE AND WROTE A L…

Look up ODI 10071183 at NHTSA ↗

47.5%
ODI 10044131

THE STEERING WHEEL WANDERS FROM LEFT TO RIGHT WHILE DRIVING ON THE HIGHWAY. DRIVER TOOK VEHICLE TO THE DEALERSHIP,BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM AT THIS TIME. DRIVER HAD AN ACCIDENT LAST MONTH DUE TO THIS PROBLEM. BUT HE WAS ABLE TO CONTROL THE VEHICLE TO SAFETY, THERE WERE NO PHYSICAL INJURIES NOR FATALITIES TO REPORT. *AK

Look up ODI 10044131 at NHTSA ↗

46.9%
ODI 10010764 · 1,304 mi

STEERING VIBRATES. *NLM

Look up ODI 10010764 at NHTSA ↗

104.0%
ODI 10538505 · 97,000 mi

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE STEERING SHAFT WAS CORRODED AND WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. *JB

Look up ODI 10538505 at NHTSA ↗

1813.0%
ODI 10523864 · 126,298 mi

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING 10 MPH, HE TURNED THE STEERING WHEEL BUT HAD TO INCREASE HIS EFFORT. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION AND THEY STATED THAT THE STEERING COLUMN SHAFT WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,298.

Look up ODI 10523864 at NHTSA ↗

3317.1%
ODI 10276974 · 53,019 mi

STEERING WHEEL DISENGAGED WHILE DRIVING. WHEEL ROTATED MORE THAN 360 DEGREES AND HAD NO EFFECT ON THE CAR DIRECTION. ALMOST INJURED PEDESTRIAN (POLICE OFFICER) BUT WAS MAKING A TURN FROM A COMPLETE STOP SO WAS ABLE TO STOP CAR SINCE WAS ONLY GOING SLOW. I WAS COMING BACK FROM A TWO HOUR TRIP FROM CAPE COD AND IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY WHO KNOWS WHAT COULD HAVE HAPPENED. FORD SERVICE MANAGER SAID THAT THE SHAFT FELL OUT OF THE STEERING COLUMN AND THIS SHOULD NOT HAPPEN UNLESS CAR WAS IN A COLLISION. WHICH IT WASN'T. MY PERSONAL …

Look up ODI 10276974 at NHTSA ↗

2547.2%
ODI 10474596 · 76,672 mi

CATASTROPHIC FAILURE OF THE STEERING COLUMN; THE STEERING COLUMN RETAINING RING FAILED. BINDING OF LOWER AND MIDDLE UNIVERSAL JOINTS AND BELIEVE IT IS HEAT RELATED. STEERING SHAFT NOT TRAVELING ON A TRUE AXIS AND A RESULT IS THE RETAINING RING IS BEING WORN AND EVENTUALLY WEARS OUT. *TR

Look up ODI 10474596 at NHTSA ↗

2244.0%
ODI 10208481 · 10,000 mi

LOSS OF POWER STEERING DURING ABRUPT AND NORMAL TURNING. *TR

Look up ODI 10208481 at NHTSA ↗

2448.0%
ODI 10347391 · 35,700 mi

THE STEERING COLUMN BEGINS TO SEPARATE IN THE UPPER PORTION OF THE STEERING COLUMN TUBE. THE STEERING WHEEL BINDS AND IS VERY DIFFICULT TO MOVE FROM LEFT TO RIGHT. WE HAVE EXPERIENCED IN A LIKE VEHICLE THAT THE SHAFTS IN THE UPPER COLUMN ACTUALLY SEPARATED AND THE VEHICLE HAD NO MECHANICAL CONNECTION TO THE FRONT WHEELS. THE OPERATOR WAS ABLE TO BRING THE VEHICLE TO A SAFE STOP BUT THEY HAD JUST BEGUN TO ACCELERATE FROM A TRAFFIC LIGHT WHEN THE SHAFTS SEPARATED AND THE VEHICLE SPEED WAS MINIMAL. *TR

Look up ODI 10347391 at NHTSA ↗

1636.4%
ODI 10475145 · 40,947 mi

CATASTROPHIC FAILURE OF THE STEERING COLUMN; THE STEERING COLUMN RETAINING RING FAILED. BINDING OF LOWER AND MIDDLE UNIVERSAL JOINTS AND BELIEVE IT IS HEAT RELATED. STEERING SHAFT NOT TRAVELING ON A TRUE AXIS AND A RESULT IS THE RETAINING RING IS BEING WORN AND EVENTUALLY WEARS OUT. *TR

Look up ODI 10475145 at NHTSA ↗

758.3%
ODI 10478040 · 41,750 mi

INSPECTION FOUND DISLOCATED BUSHING. *TR

Look up ODI 10478040 at NHTSA ↗

1252.2%
ODI 10476620 · 54,000 mi

INSPECTION FOUND LOWER BUSHING OF STEERING COLUMN DISLODGED AND SHAFT WORKING OUT OF SPLINE. *TR

Look up ODI 10476620 at NHTSA ↗

Vehicle Speed Control
165.6%
ODI 10156328 · 85,000 mi

DT*: THE CONTACT STATED WHILE PULLING INTO THE DRIVEWAY AT 5 MPH, THE VEHICLE LURCHED FORWARD AND CRASHED INTO A TREE WITHOUT WARNING. ALTHOUGH BOTH OCCUPANTS WERE WEARING THEIR SEAT BELTS, MINOR INJURIES WERE SUSTAINED. THERE VEHICLE WAS TOTALED DUE TO THE EXTENSIVE DAMAGE. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. UPDATED 5/10/2006 - *NM

Look up ODI 10156328 at NHTSA ↗

00.0%

No examples available for this selection.

43.0%
ODI 10080586

PINGING IS EXPERIENCED WHEN THE THROTTLE IS OPEN ALL THE WAY DURING ACCELERATION. THE RECOMMENDED FUEL FOR THIS VEHICLE IS REGULAR UNLEADED, WHICH I USE. WHEN I USE PREMIUM THERE IS NO PINGING. THIS HAS BEEN EVIDENT THE ENTIRE TIME I HAVE HAD THIS VEHICLE. I BROUGHT THE VEHICLE IN FOR THIS PROBLEM DURING THE WARRANTY PERIOD AND WAS TOLD THAT IT WAS NORMAL, THIS IS NOT NORMAL. AFTER THE 100,000-MI TUNE-UP THE PROBLEM WAS NOT EVIDENT UNTIL ABOUT 5000 MI AFTERWARD. THERE IS A DESIGN FLAW AND POSSIBLE MISREPRESENTATION IF THE VEHICLE WAS ADVE…

Look up ODI 10080586 at NHTSA ↗

33.5%
ODI 728083

WHILE STARTING THE ENGINE AT A SERVICE STATION FOLLOWING FILLING WITH GAS, MY 2000 FORD CROWN VICTORIA MADE A SUDDEN SURGE FORWARD WHEN I PLACED THE CAR IN GEAR AND TURNED THE WHEEL TO THE RIGHT. I HAD MY FOOT ON THE BREAK AND PRESSED THE BREAK PEDAL HARD TO STOP THE CAR. IF I HAD NOT HAD MY FOOT FIRMLY ON THE BREAK PEDAL AND REACTED QUICKLY, OR IF SOMEONE HAD BEEN IN FRONT OF THE CAR, AN ACCIDENT COULD HAVE OCCURED. I HEARD OF A VERY SIMILAR INCIDENT INVOLVING A FATALITY OF A POLICEMAN DRIVING A CV IN COLUMBUS, GA WHEN IS UNEXPECTEDLY SURGE…

Look up ODI 728083 at NHTSA ↗

35.7%
ODI 10426607 · 36,570 mi

WHILE PULLING INTO A PARKING LOT THE CAR ACCELERATED AND I MISSED A PARKED CAR AND WAS ABLE TO STOP. I WAS GOING ABOUT 5MPH AND IT ACCELERATED VERY FAST NOT SURE MPH BUT IT WAS SCARY. I HAPPENED SEPT. 14, 2011. *TR

Look up ODI 10426607 at NHTSA ↗

35.2%
ODI 10037733 · 25,000 mi

WHILE PARKING VEHICLE EXPERIENCED SUDDEN ACCELERATION WHEN SHIFTITING FROM DRIVE. AS A RESULT THE CONSUMER'S VEHICLE COLLIDED WITH TWO OTHER VEHICLES WHICH DAMAGED FRONT END. *AK *SCC

Look up ODI 10037733 at NHTSA ↗

52.0%
ODI 10072168

WHILE DRIVING AT ANY SPEED FRONT SEAT MOVED BACK AND FORTH. ALSO, SPEEDOMETER FAILED. DEALERSHIP URGED CONSUMER TO CALL AND FILE A COMPLAINT. *AK

Look up ODI 10072168 at NHTSA ↗

32.2%
ODI 10374893 · 55,000 mi

ON 12/29/2010 [XXX]WAS DRIVING HER 2004 CROWN VICTORIA (VIN NUMBER [XXX]) WHEN THE CAR ACCELERATED OUT OF CONTROL. SHE IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND TURNED OFF THE CAR. SHE THEN RETURNED HOME. [XXX] HER SON THEN TOOK THE CAR OUT TO CHECK THE PROBLEM. HE REACHED A SPEED OF 40 MPH AND TOOK HIS FOOT OFF THE ACCELERATOR AND THE CAR WOULD NOT SLOW DOWN UNTIL HE DEPRESSED THE BRAKE PEDAL. WE CONTACTED FORD AT [phone removed] AND WAS TOLD TO TAKE THE CAR TO THE LOCAL DEALERSHIP COURTESY FORD IN ROME GEORGIA. I SPOKE TO A CHRIS AT COU…

Look up ODI 10374893 at NHTSA ↗

115.7%
ODI 10113780 · 448 mi

WHILE MERGING FROM A SECONDARY ROAD THE 2005 FORD CROWN VICTORIA (POLICE CAR) ACCELERATED SUDDENLY WHICH CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. *NM ACCELERATION CONTINUED AND THE VEHICLE DID NOT RESPOND DESPITE THE BRAKES BEING APPLIED. THE VEHICLE SWERVED OUT OF CONTROL, STRUCK A MEDIAN AND DROVE OFF THE ROAD INTO A SNOW BANK. THE VEHICLE SUSTAINED FRONT END DAMAGE AND A BENT FRAME. *NM

Look up ODI 10113780 at NHTSA ↗

917.0%
ODI 10171330 · 795 mi

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS AFTER DEPRESSING THE BRAKE PEDAL AND STOPPING, THE VEHICLE SURGED FORWARD INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER SEVERAL TIMES HOWEVER; THE PROBLEM COULD NOT BE DUPLICATED.

Look up ODI 10171330 at NHTSA ↗

816.0%
ODI 10355856 · 68,671 mi

FORD CROWN VIC POLICE INTERCEPTOR,2007: ON TWO PREVIOUS OCCASIONS, UPON DEPRESSING BRAKE PEDAL AT STOP SIGN, ENGINE WOULD SEEM TO BEGIN TO RACE; HOWEVER, AFTER STOP I WOULD IMMEDIATELY LET OFF BRAKE TO GO ON THROUGH STOP SIGN AND ENGINE WAS NORMAL ON ACCELERATION. TO-DAY AS I LEFT MY PARKING SPACE I APPROACHED AN AUTOMATIC GATE TO PASS THROUGH AND DEPRESSED BRAKE PEDAL TO WAIT FOR GATE TO OPEN AND ENGINE BEGAN TO RACE TO THE POINT THAT I WAS UNABLE TO HOLD VEHICLE BACK AND TURNED OFF IGNITION TO AVOID HITTING GATE. A LARGE AMOUNT OF BLACK SM…

Look up ODI 10355856 at NHTSA ↗

1020.0%
ODI 10240078 · 11,000 mi

TL*THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. WHILE ATTEMPTING TO DEPRESS THE BRAKE PEDAL AT SPEEDS LESS THAN 50 MPH, THE VEHICLE WOULD ACCELERATE INSTEAD OF ATTEMPTING TO STOP. THE DEALER COULD NOT FIND ANY FAILURES AND THE ISSUE RECURRED SEVERAL TIMES AFTERWARDS. WHILE DRIVING 72 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SUDDENLY ACCELERATED TO 90 MPH UNTIL THE CRUISE CONTROL WAS DISENGAGED. THE MANUFACTURER ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER FOR INSTALLATION OF A MONITORING SYSTEM; HOWEVER, THE DEALER STILL COULD NO…

Look up ODI 10240078 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Electrical System
62.1%
ODI 10208268

1997 FORD CROWN VICTORIA CAUGHT FIRE. CUSTOMER STATES THAT CAR WAS CHECKED BY THE DEALER FOR THE DEFECTIVE PART FOR THE RECALL REGARDING THE SPEED CONTROL DEACTIVATION SWITCH AND THE MECHANIC TOLD HIM EVERYTHING WAS FINE. FIRE DEPARTMENT STATED THE FIRE STARTED IN THE ENGINE COMPARTMENT. *KB ACCORDING TO THE REPORT, THE FIRE WAS DETERMINED TO BE ELECTRICAL.*JB

Look up ODI 10208268 at NHTSA ↗

65.0%
ODI 10201255 · 89,000 mi

MY 1998 FORD CROWN VICTORIA CAUGHT ON FIRE IN MY DRIVEWAY AFTER SITTING FOR 12 HOURS. THE FIRE DEPT SAID IT STARTED IN THE ELECTRICAL WIRING UNDER THE HOOD. THE CAR IS NOW COMPLETELY DESTROYED. THERE IS A RECALL FOR THE 98 CROWN VICTORIA FOR THIS EXACT PROBLEM, BUT I AM BEING TOLD THAT MY VIN DOES NOT HAVE A RECALL ON IT. FORD MOTOR COMPANY WILL NOT TAKE ANY RESPONSIBILITY FOR THIS. I KNOW THAT THEY ARE ADDING TO THE RECALL EVERYDAY. AM I SUPPOSED TO WAIT UNTIL MY CAR HAS BEEN ADDED, IF IT EVER GETS ADDED?

Look up ODI 10201255 at NHTSA ↗

53.7%
ODI 10082609 · 139,771 mi

(1) DRIVING ON INTERSTATE HIGHWAY CAR ENGINE SUDDENLY LOST POWER WHILE CHANGING LANE. WAS ALMOST HIT FROM BEHIND BUT LUCKILY THE OTHER CAR WAS ABLE TO STOP. (2) THE ENGINE IN MY CAR, '99 FORD CROWN VICTORIA, HAD BLOWN A SPARK PLUG.*AK (3) REPAIR INVOLVED CHANGING THE CYLINDER HEAD IN THE ENGINE OR REPLACE THE WHOLE ENGINE THAT I OPTED TO DO. AT FIRST I THOUGHT THIS IS JUST A SINGLE INCIDENT BUT I LATER LEARNED THAT THERE ARE A LOT OF PEOPLE WHO HAVE EXPERIENCED THE SAME MAINLY ON FORD PICK-UP TRUCKS BUT ALSO ON OTHER VEHICLES WITH THE SAME…

Look up ODI 10082609 at NHTSA ↗

33.5%
ODI 10003862 · 22,000 mi

NAR 01/15/2003. THE IDLE AIR CONTROL MOTOR FAILED WHICH CAUSED THE VEHICLE NOT TO IDLE AND STALL IF THE CONSUME DID NOT DRIVE WITH ONE FOOT ON THE BRAKE AND THE OTHER ON THE ACCELERATOR. THE DEALER SUGGESTED REPLACING THE PART, BUT NOT UNDER ANY WARRANTY. THE CONSUMER DISCOVERED THAT IF HE TAPS ON THE COMPONET IT WILL WORK FOR AWHILE. ALSO THE LOWER TRIM ON THE WINDSHIELD VIBRATED AND THE CONSUMER HAD TO PLACE A CARD BOARD BOX BETWEEN THE TRIM AND THE WINDSHIELD TO STOP THE NOISE. THE RIGHT PASSENGER WINDOW WILL NOT OPERATE WHEN THE SUN HEAT…

Look up ODI 10003862 at NHTSA ↗

23.8%
ODI 10330188 · 150,000 mi

AFTER A RAIN MY 2001 FORD CROWN VIC LEAKED THROUGH THE WIPERS INTO THE GEM CAUSING FAILURES OF MOST ELECTRICAL SYSTEMS AND UNWANTED ELECTRICAL ACTIVITY. *TR

Look up ODI 10330188 at NHTSA ↗

813.8%
ODI 10104205 · 75,000 mi

REPLACED SPARK PLUGS AT 75000 MILES WITH BOSCH PREMIUM PLUGS. APPROXIMATELY 3 MONTHS LATER SPARK PLUG NUMBER 7 (3RD FROM FRONT ON PASSENGER SIDE) BLEW OUT, CAUSING DAMAGE TO THE CYLINDER THREADS. HELICOIL WAS INSTALLED AND NEW SPARK PLUG INSTALLED. APPROXIMATELY 3 MONTHS LATER SPARK PLUG NUMBER 6(SECOND FROM FRONT PASSENGER SIDE) BLEW OUT CAUSING THE SAME DAMAGE.*AK

Look up ODI 10104205 at NHTSA ↗

176.8%
ODI 10274444 · 129,365 mi

2003 FORD CROWN VICTORIA HEADLAMPS SHUT OFF WHILE DRIVING ON INTERSTATE AT 70 MPH WAS TOLD BY FORD MOTOR COMPANY NO RECALL EXISTS FOR (LCM) UNIT {LIGHTING CONTROL MODULE} THAT IS DEFECTIVE AND HEADLAMPS CAN GO OFF AT ANYTIME & WILL NOT WORK IN MANUAL OR AUTOMATIC OPERATION POSITIONS, THIS COULD LEAD TO A SERIOUS ACCIDENT! *TR

Look up ODI 10274444 at NHTSA ↗

2316.7%
ODI 10149398 · 20,000 mi

ROUTINELY WHEN DRIVING MY 2004 FORD CROWN VICTORY (USED AS A HACKNEY CARRIAGE) AUTOMOBILE EXHIBITS VIOLENT, POTENTIALLY DEADLY BEHAVIOR. THE LOSES ITS OPERATIONAL ABILITY AND DRIVING CONDITIONS. THE LATEST NEAR-ACCIDENT SITUATION UNFOLDED AS FOLLOWS: WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 50 MPH THE AUTOMOBILE JUMPED (SWERVED) FROM THE LEFT LANE TO THE RIGHT LANE WITHOUT ME HAVING MOVED THE STEERING WHEEL. WHEN I RETAINED CONTROL OF THE VEHICLE AND ATTEMPTED TO SLOW DOWN, THE CAR DID NOT RESPOND, BUT PROCEEDED TO JERK FORWARD AT A DECREA…

Look up ODI 10149398 at NHTSA ↗

178.8%
ODI 10256410 · 59,650 mi

HEAD LIGHT HIGH AND LOW BEAMS GO OUT. OCCURS INTERMITTENTLY AND FOR EXTENDED TIMES. INSTALLED NEW LIGHTING CONTROL MODULE. THE OLD MODULE HAD A POOR SOLDERED RELAY. THE BOARD WAS DARKENED FROM THE HEAT BUILDUP. *TR

Look up ODI 10256410 at NHTSA ↗

47.5%
ODI 10481494 · 159,000 mi

WAS DRIVING DOWN HWY WHEN I SMELT ELECTRICAL BURNING AND NOTICED SMOKE COMING FROM AROUND THE STEERING WHEEL. *TR

Look up ODI 10481494 at NHTSA ↗

48.0%
ODI 10373380 · 73,989 mi

THIS IS THE FOURTH EVENT OF INCREASING ENGINE RPM WHEN DEPRESSING BRAKE TO STOP AT A STOP SIGN. AS IN TWO OTHER EVENTS, NO TRAFFIC WAS APPROACHING SO I HAD IMMEDIATELY WENT FROM A STOP (NOTING INCREASING ENGINE RPM) TO REMOVING FOOT FROM BRAKE PEDAL TO GO TO GAS PEDAL TO PROCEED ON PAST STOP RESULTING IN THE INCREASING ENGINE RPM BEING A NON-EVENT IN TERMS OF ENGINE RACING OUT OF CONTROL. NOT SO WITH A THIRD EVENT IN WHICH I STOPPED AT AN AUTOMATIC GATE AND HAD TO STAY STOPPED WITH ENGINE RPM AGAIN INCREASING AND CONTINUOUSLY TO INCREASE TO T…

Look up ODI 10373380 at NHTSA ↗

48.0%
ODI 10865792 · 140,000 mi

TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL BECAME INOPERABLE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. UPDATED 06/29/16*LJ UPDATED 08/2/16.*JB

Look up ODI 10865792 at NHTSA ↗

36.8%
ODI 10376394 · 43,000 mi

TL*THE CONTACT OWNS A 2009 FORD CROWN VICTORIA POLICE INTERCEPTOR(NA). WHILE STARTING THE VEHICLE, THE CONTACT TURNED ON THE VENT AND WHITE TOXIC FLAKES ESCAPED FROM IT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER AGREED TO COVER 50% OF THE REPAIR COSTS AND THE VEHICLE WAS REPAIRED. THE FAILURE OCCURRED AGAIN. THE CONTACT REFERENCED TSB 09-21-6. THE CONTACT CALLED THE MANUFACTURER WHO AGREED TO PAY 50% OF THE REPAIR COSTS AGAIN. THE VEHICLE HAD NOT BEEN REPAIRED. THE F…

Look up ODI 10376394 at NHTSA ↗

18.3%
ODI 10503714 · 50,000 mi

THE HEADLIGHT SOCKETS ARE MELTING, CAUSING THE BULBS TO BLOW OUT. WE HAVE REPLACED APPROXIMATELY 6 SOCKETS, MOSTLY ON THE DRIVERS SIDE, AND MULTIPLE BULBS. MHQ SAYS THIS IS COMMON. SHOULD THERE BE A RECALL? SHOULD FORD BE FIXING THIS? *TR

Look up ODI 10503714 at NHTSA ↗

14.3%
ODI 11647631

Unknown

Look up ODI 11647631 at NHTSA ↗

Power Train:Automatic Transmission
62.1%
ODI 723367

TRANSMISION JERKS WHEN YOU TRY TO ACCELERATE IN A HIGH GEAR, IF YOU MAKE IT DOWNSHIFT IT WILL STOP JERKING AND DRIVE SMOOTHLY. *AK

Look up ODI 723367 at NHTSA ↗

10.8%
ODI 541507

VEHICLE WAS PARKED ON A 35 DEGREE GRADE WITH THE GEAR SHIFT IN "PARK", KEY IN THE OFF POSITION AND THE PARKING BRAKE WAS ENGAGED. DRIVER HEARD TWO LOUD "POPS", TURNED AND WATCH AS THE VEHICLE ROLL DOWN THE GRADE AND STRUCK A TREE CAUSING EXTENSIVE DAMAGE. DRIVER RECALLS HEARING A CLICKING NOISE AS THE VEHICLE WAS ROLLING.

Look up ODI 541507 at NHTSA ↗

32.2%
ODI 10136667

1999 CROWN VICTORIA BECAME STUCK IN PARK.*MR *JB

Look up ODI 10136667 at NHTSA ↗

22.4%
ODI 10012372

WHEN 15 AMP FUSE BLEW, TRANSMISSION LOCKED IN PARK. CONSUMER WAS UNABLE TO SWITCH GEARS. *AK

Look up ODI 10012372 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

10.4%
ODI 10094337 · 99,299 mi

WHILE DRIVING TRANSMISSION SLIPPED GEARS UNTIL CONSUMER REACHED HIS DESTINATION. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Look up ODI 10094337 at NHTSA ↗

10.7%
ODI 10180913 · 49,450 mi

TRANSMISSION WILL NOT SHIFT INTO OVERDRIVE. FAILURE OCCURRED AT 50,000 MILES .POLICE PACKAGE-TN. 8JB

Look up ODI 10180913 at NHTSA ↗

10.5%
ODI 10371993 · 102,820 mi

I BOUGHT FORD VICTORIA CROWN MODEL 2005 FROM AN INDIVIDUAL ON DEC. 2009. IT WAS POLICE CAR. AFTER I BOUGHT THE CAR WITHIN A MONTHS TIME I HIT ANOTHER VEHICLE. I LOST CONTROL AND THE BRAKE DIDN'T WORK. IT DIDN'T STOP BY HITTING ONCE, IT WAS AMAZING HITTING BACK AGAIN AND AGAIN. MY CAR OR EVEN THE OTHER CAR DIDN'T HAVE ANY BODY DAMAGE AND AFTER 1 HOUR I STARTED DRIVING AND ON MY WAY HOME THE SAME THING HAPPENED. I GOT OUT OF THE ROAD BUT NO ACCIDENT. I TOOK THE CAR TO THE GARAGE AND I PAID $800.00 FOR THE MAINTENANCE. I USED THE CAR FOR A TAXI CA…

Look up ODI 10371993 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

24.5%
ODI 10268257 · 68,280 mi

POLICE INTERCEPTOR LOST ALL FORWARD GEARS AT HIGHWAY SPEED IN HEAVY TRAFFIC. VEHICLE HAS CRACKED FORWARD CLUTCH CYLINDER. VEHICLE WAS SUBJECT TO SATISFACTION CAMPAIGN 06B36 FOR A CALIBRATION UPDATE AND SUBSEQUENT WARRANTY EXTENSION OF MILEAGE ONLY FOR THE FORWARD CLUTCH CYLINDER. TRANSMISSION 4R70W, PKG-BL TAG # - 5W7P-7000-EA. *TR

Look up ODI 10268257 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine And Engine Cooling:Engine:Gasoline
41.4%
ODI 10080639 · 100,000 mi

CATASTOPHIC COOLING FAILURE. INTAKE MANIFOLD REPLACED FOR $900. MECHANIC NOTED THAT THIS WAS COMMON ON FORD CROWN VICS WITH DEFECTIVE PLASTIC INTAKE MANIFOLDS (THEY NOW USE METAL). UNDERSTAND THIS HAS BEEN RECALLED IN CROWN VIC TAXIS AND POLICE CARS, BUT NOT IN OTHER CROWN VICS. WHY NOT? WON'T BUY A FORD AGAIN. FORD OWES ME FOR THE COST OF THE FAILURE OF THIS DEFECTIVE PART.*AK

Look up ODI 10080639 at NHTSA ↗

97.6%
ODI 10007981 · 643,050 mi

THERE IS A CRACK IN THE "INTAKE MANIFOLD" THERE APPEARS TO HAVE BEEN A PLUG INSERTED THAT HAS COME OUT. WE HAVE BEEN TOLD THAT THIS HAS ALSO HAPPENED TO OTHER POLICE "INTERCEPT" MODELS AND FORD REPLACED THE PLASTIC MANIFOLD WITH ALUMIN.

Look up ODI 10007981 at NHTSA ↗

75.2%
ODI 10007574 · 52,000 mi

ENGINE ON MY CAR JUST STOPPED WORKING AND WHEN TOWED TO FACILITY THE MECHANIC INFORMED ME THE ENGINE WAS GONE. WARRANTY PEOPLE CAME TO LOOK AT THE VEHICLE AND STATED I USED BAD GASBECAUSE CARBON HAD BUILT UP ON THE RINGS AND WOULD NOT HONOR WARRANTY. ALL FLUIDS WERE CLEAR AND CAR HAS BEEN PROPERLY MAINTAINED.

Look up ODI 10007574 at NHTSA ↗

22.4%
ODI 10072408 · 64,176 mi

PLASTIC INTAKE CRACKS AT HEATER HOSE CONNECTION. THIS IS A POLICE CAR WHICH CAN IDLE FOR LONG PERIODS AT A TIME.THIS CONDITION LEAKS ANTIFREEZE INTO THE WELL OF THE SPARK PLUG WHICH CAUSES A MISFIRE,AND THE CAR OVERHEATS IF NOT CONSTANTLY WATCHED.WE HAVE CHANGED MANIFOLDS AFTER CALLING FORD AND WE WERE TOLD ONLY A CRACK BEHIND THE ALTERNATOR WAS UNDER WARRANTY.

Look up ODI 10072408 at NHTSA ↗

23.8%
ODI 561249

CONSUMER STATES TAXI WAS PARKED IN FRONT OF RESIDENCE, AT ABOUT 3:00AM VEHICLE CAUGHT FIRE AND WAS TOTALED, POSSIBLE ENGINE FAILURE. *JB

Look up ODI 561249 at NHTSA ↗

00.0%

No examples available for this selection.

10.4%
ODI 10016859 · 98 mi

2003 FORD CROWN VICTORIA PURCHASED IN 1/03 HAS REPEATED ENGINE VIBRATIONS THAT ARE NOTICED WHILE IDLING IN DRIVE AND APPLYING THE BRAKE. THE INDICATIONS FEEL LIKE THE ENGINE IS MISSING AND GETS WORSE AFTER DIRVING MORE THAN THIRTY MINUTES. THIS VEHICLE HAS BEEN TO THREE DIFFERENT DEALERSHIPS WITH NOT RESOLVE. THE ONE HONEST DEALSHIP WAS FRIENDLY FORD IN CROSBY TEXAS AND THEY TOLD ME THAT FORD ENGINEERING WAS AWARE OF THE PROBLEM AND I WOULD HAVE TO PUT UP WITH THE VIBRATION UNTIL THEY FOUND A SOLUTION. THE ENGINEER TOLD THE SERVICE MANAGER THAT…

Look up ODI 10016859 at NHTSA ↗

10.7%
ODI 10218563 · 83,336 mi

THE PROBLEM BEGAN AS A SMALL HISSING SOUND, MUCH LIKE THAT OF A EXHAUST MANIFOLD LEAK. I WAS ON MY WAY OF TAKING THE CAR TO A MECHANIC TO ENSURE THAT WAS THE PROBLEM WHEN A LOUD <BANG> OCCURRED. PARTS OF THE SPARKPLUG BOOT WERE FOUND IN THE ENGINE COMPARTMENT AT THE REPAIR SHOP. *TR

Look up ODI 10218563 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe
3712.8%
ODI 10001487 · 105,000 mi

WHILE IN MOTION, THERE WAS AN EXPLOSION UNDER THE HOOD. THE INTAKE MANIFOLD HAD BLEW OUT. THE MECHANIC WHO WORKED ON THE VEHICLE, SHOWED CONSUMER A RECALL NOTICE FOR THE EXACT INCIDENT. CONSUMER IS REQUESTING A REFUND MINUS THE LABOR. *JG *JB

Look up ODI 10001487 at NHTSA ↗

97.6%
ODI 10057648 · 51,453 mi

INTAKE MANIFOLD DEVELOPED CRACKS BECAUSE OF A FACTORY DESIGN FLAW. WHEN THIS OCCURRED VEHICLE LOST COOLANT. *AK

Look up ODI 10057648 at NHTSA ↗

43.0%
ODI 10048102

CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC NOTICED THAT INTAKE MANIFOLD CRACKED, ALLOWING FLUID TO LEAK ONTO THE ENGINE. *AK

Look up ODI 10048102 at NHTSA ↗

44.7%
ODI 10079779 · 160,000 mi

WHILE PARKED WITH THE ENGINE RUNNING SMOKE CAME FROM UNDER THE HOOD. CONSUMER NOTICE WATER LEAKING OUT OF THE INTAKE WHEN OPENING THE HOOD. THIS OCCURRED BECAUSE THE INTAKE CRACKED AT THE HEATER HOSE. MECHANIC DETERMINED THAT THE INTAKE CRACKED BECAUSE IT WAS MADE OUT OF PLASTIC.*AK

Look up ODI 10079779 at NHTSA ↗

00.0%

No examples available for this selection.

11.7%
ODI 10818444 · 81,218 mi

TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING 35 MPH AND PROCEEDING TO STOP AT A RED LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MANIFOLD WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,218.

Look up ODI 10818444 at NHTSA ↗

10.4%
ODI 10658959

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT FLUID WAS LEAKING UNDERNEATH THE VEHICLE. THE DEALER STATED THAT THE INTAKE AIR MANIFOLD WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/30/14*LJ THE CONSUMER STATED THE ENGINE AIR MANIFOLD CRACKED AND THE THERMOSTAT ASSEMBLY FAILED ON THE DRIVER'S SIDE. UPDATED 05/27/2015 *JS

Look up ODI 10658959 at NHTSA ↗

10.7%
ODI 10578715 · 87,106 mi

DRIVING S ON M-10 FROM I-94 TO I-75 ENTRANCE RAMP. I ENTERED THE RAMP AT 25- 30 MPH WHEN THE STEERING LOCKED UP, I COULD NOT TURN THE WHEEL. BEFORE I KNEW IT I HIT THE CURB AND THEN ROLLED OVER APPROX. 3 TIMES DOWN AN EMBANKMENT AND FINALLY HITTING A CONCRETE BARRIER WHICH STOPPED THE CAR. AFTER THE ACCIDENT, THE HEAT SHIELD FROM THE DRIVERS SIDE EXHAUST MANIFOLD WAS FOUND UNDER THE CAR, YOU COULD SEE IT RUSTED OFF AND YOU COULD SEE THE MARKS ON IT WHERE IT JAMMED THE STEERING SHAFT AND THE ENGINE BLOCK (STILL HAVE THE PART). BECAUSE OF THE COS…

Look up ODI 10578715 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

12.0%
ODI 10583112 · 48,000 mi

INTAKE MANIFOLD IS SUBJECT TO EXTREMELY HIGH TEMPERATURES. FORD'S CURRENT DESIGN INCLUDES A PLASTIC INTAKE MANIFOLD THAT IS SUSCEPTIBLE TO WARPING AND MAY CAUSE ENGINE FAILURE IF COOLANT LOOSES PRESSURE DUE TO LEAK. *TT

Look up ODI 10583112 at NHTSA ↗

00.0%

No examples available for this selection.

12.3%
ODI 10583111 · 42,021 mi

INTAKE MANIFOLD IS SUBJECT TO EXTREMELY HIGH TEMPERATURES. FORD'S CURRENT DESIGN INCLUDES A PLASTIC INTAKE MANIFOLD THAT IS SUSCEPTIBLE TO WARPING AND MAY CAUSE ENGINE FAILURE IF COOLANT LOOSES PRESSURE DUE TO LEAK. *TT

Look up ODI 10583111 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Steering:Linkages
10.3%
ODI 726911

ALL ITEMS LISTED ARE DESIGN FLAWS AND COULD CAUSE SERIOUS IF NOT FATAL INJURIES TO OCCUR..TURN SIGNALS WILL NOT STAY ON IF THEY WILL HOLD ON AT ALL. TWICE REPAIRED..STEERING WHEEL AND COLUMN JUMP AND VIBRATE ON BUMP IMPACT AT MID TO HIGHWAY SPEEDS.CAR SWERVES. HAVE NOT YET LOST CONTROL!! REAR SHOCKS CANNOT STABILISE REAR END..WINDSHIELD HAS RIPPLE DISTORTION. HAS CAUSED VISION PROBLEMS. BOTH FRONT DOORS WILL NOT STAY OPEN..BOTH MY WIFE AND I HAVE BEEN INJURED BY THESE DOORS..SERVICE DEPT CLAIMS DOORS ARE WITHIN TOLERENCES..NOT MINE!! HOPE YPU …

Look up ODI 726911 at NHTSA ↗

10.8%
ODI 740445

TWO AUTHORIZED FORD DEALERS MISDIAGNOSED/FAILED TO DIAGNOSE UNTIL AFTER FORD'S BASIC BUMPER TO BUMPER (3/36) WARRANTY EXPIRED. FORD MOTOR COMPANY TOLD ME IT WAS A "DEALER PROBLEM" AND FURTHER TOLD ME IT WAS COVERED UNDER THE EXTENDED WARRANTY BUT THAT HAS A $50 DEBT. THIS TIE ROD ISSUE SEEMS TO BE A PROBLEM WITH THESE VEHICLES*AK.

Look up ODI 740445 at NHTSA ↗

10.7%
ODI 10095857 · 70,000 mi

SUDDEN FAILURE OF BALL JOINTS AND STEERING LINKAGE PARTS. *JB

Look up ODI 10095857 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Exterior Lighting69,000–126,076 mi92,000 mi67
ODI 10260899 · 46,000 mi

I HAVE HAD A LOSS OF HEADLIGHTS WHILE DRIVING. THERE IS A CLICKING SOUND FROM A SEALED COMPUTER TYPE BOX FROM UNDER THE DASH WHEN IT OCCURS. THE LIGHTS WILL GO OUT A PERIOD OF TIME AND COME BACK ON. IT HAS LASTED SECONDS TO MINUTES OR MORE. I ALMOST RAN OFF THE ROAD SEVERAL TIMES WHEN IT OCCURS AND I HAVE TAKEN IT TO A SHOP AND THEY HAVE NOT FOUND THE PROBLEM. I HAVE RESEARCHED IT ON LINE AND IT SEEMS TO BE A HUGE PROBLEM BUT NO RECALL FROM FORD. *TR

Look up ODI 10260899 at NHTSA ↗

ODI 10261098 · 70,000 mi

MY 2004 FORD CROWN VICTORIA LOW BEAM HEADLIGHTS WILL NOT STAY ON..I USE LOWBEAMS FOR DAY LIGHT DRIVING...THE LIGHTS WILL GO OFF AFTER 5-15 MINUTES OF DRIVING..DURING THE DAY THEY WILL GO OFF AND ON....CANNOT DRIVE AT NIGHT...I AM TOLD THE REPAIR IS4-5 HUNDRED DOLLARS...THIS SITUATION COULD RESULT IN A DEADLY ACCIDENT IT OCCURS AT NIGHT WITH A FIRST TIME DRIVER...WHAT IS BULLETIN # PE08-066 ? *TR

Look up ODI 10261098 at NHTSA ↗

ODI 10266557 · 48,000 mi

I HAVE A 2004 FORD CROWN VICTORIA THE HEADLIGHTS GO OUT WHILE DRIVING INTERMITTENTLY. SO I WENT ONLINE FOR HELP WITH TROUBLESHOOTING THE PROBLEM. THERE ARE SO MANY OF THESE CARS DOING THIS. IT WAS NOT HARD TO SEE THERE IS A VERY BIG PROBLEM WITH HOW FORD IS MAKING THESE CARS. IT HAS TO DO WITH THE (LCM) LIGHT CONTROL MODULE AND THE WAY IT IS INSTALLED. THIS PART IS ALSO NOT CHEAP AT 399.00 SEAMS LIKE THIS IS A BIG SAFETY ISSUE THAT NEEDS A LOT MORE ATTENTION. RATHER THAN LET THIS PROBLEM FALL ON THE BACKS OF UNSUSPECTING BUYERS WHO WILL HAVE A…

Look up ODI 10266557 at NHTSA ↗

Electrical System60,564–111,750 mi89,500 mi22
ODI 10149398 · 20,000 mi

ROUTINELY WHEN DRIVING MY 2004 FORD CROWN VICTORY (USED AS A HACKNEY CARRIAGE) AUTOMOBILE EXHIBITS VIOLENT, POTENTIALLY DEADLY BEHAVIOR. THE LOSES ITS OPERATIONAL ABILITY AND DRIVING CONDITIONS. THE LATEST NEAR-ACCIDENT SITUATION UNFOLDED AS FOLLOWS: WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 50 MPH THE AUTOMOBILE JUMPED (SWERVED) FROM THE LEFT LANE TO THE RIGHT LANE WITHOUT ME HAVING MOVED THE STEERING WHEEL. WHEN I RETAINED CONTROL OF THE VEHICLE AND ATTEMPTED TO SLOW DOWN, THE CAR DID NOT RESPOND, BUT PROCEEDED TO JERK FORWARD AT A DECREA…

Look up ODI 10149398 at NHTSA ↗

ODI 10266557 · 48,000 mi

I HAVE A 2004 FORD CROWN VICTORIA THE HEADLIGHTS GO OUT WHILE DRIVING INTERMITTENTLY. SO I WENT ONLINE FOR HELP WITH TROUBLESHOOTING THE PROBLEM. THERE ARE SO MANY OF THESE CARS DOING THIS. IT WAS NOT HARD TO SEE THERE IS A VERY BIG PROBLEM WITH HOW FORD IS MAKING THESE CARS. IT HAS TO DO WITH THE (LCM) LIGHT CONTROL MODULE AND THE WAY IT IS INSTALLED. THIS PART IS ALSO NOT CHEAP AT 399.00 SEAMS LIKE THIS IS A BIG SAFETY ISSUE THAT NEEDS A LOT MORE ATTENTION. RATHER THAN LET THIS PROBLEM FALL ON THE BACKS OF UNSUSPECTING BUYERS WHO WILL HAVE A…

Look up ODI 10266557 at NHTSA ↗

ODI 10267502 · 14,000 mi

MY HEADLIGHT WILL NOT COME ON INTERMITTENTLY. WHEN I TURN THE SWITCH TO THE RIGHT TO PARKING LIGHTS POSITION ,I HEAR THE SLIGHTLY DELAYED "CLICK" AND PARKING LIGHTS COME ON. WHEN I NEXT TURN TO THE HEADLIGHT POSITION THERE IS NO DELAYED "CLICK" AND THE HEADLIGHT DO NOT COME ON. IN THE AUTO LAMP MODE ONLY THE PARKING LIGHTS COME ON. YOU CAN PULL BACK ON THE TURN SIGNAL LEVER TO FLASH THE LIGHTS. I HAVE NOT HAVE IT HAPPEN WHILE DRIVING, ONLY UPON STARTING THE VEHICLE. *TR

Look up ODI 10267502 at NHTSA ↗

Steering87,106–140,000 mi126,293 mi17
ODI 10523864 · 126,298 mi

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING 10 MPH, HE TURNED THE STEERING WHEEL BUT HAD TO INCREASE HIS EFFORT. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION AND THEY STATED THAT THE STEERING COLUMN SHAFT WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,298.

Look up ODI 10523864 at NHTSA ↗

ODI 10544230 · 68,000 mi

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE HEAD LIGHTS FAILED. THE CONTACT ALSO STATED THAT A FEW MONTHS LATER, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED AND THAT THEY COULD NOT DETERMINE THE CAUSE OF THE HEADLIGHT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 68,000.

Look up ODI 10544230 at NHTSA ↗

ODI 10560260 · 133,000 mi

BEGINNING IN SUMMER 2013, STEERING BECAME NOTICEABLY TIGHTER WHEN MAKING SLOW SPEED TURNS. NOVEMBER 2013 THE VEHICLE WAS BROUGHT TO A FORD DEALERSHIP TO HAVE AN ALIGNMENT DUE TO TIRES CONTINUOUSLY WEARING ON INSIDE WALLS, WHICH I SUSPECT IS DUE TO THE STEEL WHEEL RECALL (NHTSA CAMPAIGN NUMBER: 07V079000) BUT FORD WILL NOT HONOR IF THE CAR IS IN PRIVATE POSESSION. AFTER THE VEHICLE WAS SERVICED, I WAS ADVISED THE STEERING SHAFT WAS SEVERELY CORRODED. UPON RESEARCH, I DISCOVERED OTHER OWNERS EXPERINCING THE SAME ISSUES. FORD ISSUED A RECAL…

Look up ODI 10560260 at NHTSA ↗

Wheels111,500–130,351 mi120,702 mi6
ODI 10235625 · 93,000 mi

TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V079000 (WHEELS). WHEN THE DEALER INSPECTED THE WHEELS, THEY STATED THAT THE RECALL DID NOT APPLY; HOWEVER, THE DEALER BILLED FORD FOR THE RECALL REPAIR. A SECOND DEALER INFORMED THE CONTACT THAT HIS VEHICLE WAS INCLUDED IN THE RECALL, SO HE SCHEDULED AN APPOINTMENT TO HAVE THE REPAIR PERFORMED. THE PREVIOUS DEALER BILLED HIM FOR THE REPAIR WORK. THE RECALL REPAIR IS SPECIFIC TO WHEELS WITH 9 HOLES, WHICH THE CONTACT CURRENTL…

Look up ODI 10235625 at NHTSA ↗

ODI 10260951 · 135,000 mi

LOST CONTROL OF MY VEHICLE DURING AN EXIT TURN OFF A HIGHWAY I-75 ABOUT 3 WEEKS AGO. AFTER RECEIVING A SAFETY RE- CALL 07SS48-S1 LETTER ON THE POLICE MODEL CROWN VICTORIA I TOOK TO PRESTIGE FORD AND WAS TOLD ALL WHEELS ARE ELIGIBLE FOR REPLACEMENT BUT SINCE THE VEHICLE IS NO LONGER IN LAW ENFORCEMENT I WOULD HAVE TO PAY THE COST FOR ALL WHEELS. I HAVE TO CONSTANTLY KEEP AIR IN THEM EVERY WEEK AND HAS BEEN A SEVERE SAFETY ISSUE WHEN IT COMES TO CONTROLLING THE VEHICLE. *TR

Look up ODI 10260951 at NHTSA ↗

ODI 10291818 · 122,404 mi

RECEIVED A RECALL LETTER FROM FORD REGARDING A 2004 CROWN VICTORY THAT I ACQUIRED 08/09 AS A FORMER POLICE CRUISER. LETTER STATED I HAD TO GET THIS CAR TO A DEALER ASAP AS THIS WAS AN 07 RECALL THAT HAD NOT BEEN COMPLETED. THE LETTER CLEARLY STATES DEFECTIVE WHEELS MUST BE REPLACED OR ONUS IS ON ME FOR ANY FUTURE FAILURES REGARDING THIS RECALL. I CALLED THE CUSTOMER SERVICE NUMBER ON LETTER AND THEY EXPLAINED THAT THE WHEELS (SPECIAL FOR POLICE) HAVE BEEN KNOWN TO DEVELOP CRACKS AND SPLIT OPEN FURTHER AT SOME POINT IN TIME. I ADVISED THAT I WAS…

Look up ODI 10291818 at NHTSA ↗

Exterior Lighting:Headlights49,875–119,250 mi80,250 mi6
ODI 10148971 · 28,711 mi

DT*: THE CONTACT STATED WHILE DRIVING AT NIGHT IN NORMAL CONDITIONS AT NO PARTICULAR SPEED, THE HEADLIGHTS INTERMITTENTLY FLASHED ON AND OFF. AS A RESULT OF THIS HAPPENING, THE DIMMER SWITCH WAS ADJUSTED FROM DIM TO BRIGHT, ALLOWING THE LIGHTS TO OPERATE MOMENTARILY. THE LOCAL DEALERSHIP PERFORMED DIAGNOSTIC TESTING ON THE VEHICLE. THE PROBLEM COULD NOT BE DUPLICATED, ALTHOUGH DEALERSHIP PERSONNEL TEST DROVE THE VEHICLE.

Look up ODI 10148971 at NHTSA ↗

ODI 10297589 · 47,000 mi

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 MPH AT NIGHT THE HEADLIGHTS FAILED WITHOUT WARNING. THE DRIVER WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE WITH LIMITED VISIBILITY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE HEADLIGHT CONTROL MODULE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 47,000. THE CURRENT MILEAGE WAS 48,000.

Look up ODI 10297589 at NHTSA ↗

ODI 10310759 · 157,000 mi

HEADLIGHTS WILL GO OFF AFTER 5 MINUTES OF DRIVING... *TR

Look up ODI 10310759 at NHTSA ↗

Engine And Engine Cooling:EngineToo few reports for a range67,187 mi4 (sparse)
ODI 10117062 · 29,944 mi

THE VEHICLE WAS PARKED AND TURNED OFF. FIFTEEN MINUTES LATER THE CONSUMER WAS INFORMED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT RESPONDED AND PUT THE FIRE OUT. THE VEHICLE WAS TOTALED. *AK CONSUMER STATED THE FIRE STARTED IN THE ENGINE COMPARTMENT. THE MANUFACTURER WAS GOING TO SEND AN ENGINEER TO INVESTIGATE THE FIRE. WITNESSES SAID THAT WHILE THE VEHICLE WAS BURNING THEY COULD HEAR THE ENGINE TRYING TO START. *JB *NM

Look up ODI 10117062 at NHTSA ↗

ODI 10149398 · 20,000 mi

ROUTINELY WHEN DRIVING MY 2004 FORD CROWN VICTORY (USED AS A HACKNEY CARRIAGE) AUTOMOBILE EXHIBITS VIOLENT, POTENTIALLY DEADLY BEHAVIOR. THE LOSES ITS OPERATIONAL ABILITY AND DRIVING CONDITIONS. THE LATEST NEAR-ACCIDENT SITUATION UNFOLDED AS FOLLOWS: WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 50 MPH THE AUTOMOBILE JUMPED (SWERVED) FROM THE LEFT LANE TO THE RIGHT LANE WITHOUT ME HAVING MOVED THE STEERING WHEEL. WHEN I RETAINED CONTROL OF THE VEHICLE AND ATTEMPTED TO SLOW DOWN, THE CAR DID NOT RESPOND, BUT PROCEEDED TO JERK FORWARD AT A DECREA…

Look up ODI 10149398 at NHTSA ↗

ODI 10279457 · 107,000 mi

2004 FORD CROWN VICTORIA # 2 CYLINDER BLEW OUT SPARK PLUG. HAD TO HAVE HELI-COL INSTALLED TO MAKE REPAIR. *TR

Look up ODI 10279457 at NHTSA ↗

Structure:BodyToo few reports for a range110,000 mi2 (sparse)
ODI 10749002 · 60,000 mi

TRUNK LID TORSION BAR FAILED, FORTUNATELY AFTER DRIVER AND PASSENGER HAD JUST REMOVED ITEMS FROM TRUNK. DUE TO THE WEIGHT OF THE TRUNK LID ON THIS VEHICLE, WE WOULD HAVE BEEN SERIOUSLY INJURED IF THE TRUNK LID HAD FALLEN ON US.

Look up ODI 10749002 at NHTSA ↗

ODI 11073729 · 160,000 mi

CARS PAINT IS FLAKING OFF GOING DOWN THE ROAD.

Look up ODI 11073729 at NHTSA ↗

Vehicle Speed ControlToo few reports for a range75,156 mi3 (sparse)
ODI 10374893 · 55,000 mi

ON 12/29/2010 [XXX]WAS DRIVING HER 2004 CROWN VICTORIA (VIN NUMBER [XXX]) WHEN THE CAR ACCELERATED OUT OF CONTROL. SHE IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND TURNED OFF THE CAR. SHE THEN RETURNED HOME. [XXX] HER SON THEN TOOK THE CAR OUT TO CHECK THE PROBLEM. HE REACHED A SPEED OF 40 MPH AND TOOK HIS FOOT OFF THE ACCELERATOR AND THE CAR WOULD NOT SLOW DOWN UNTIL HE DEPRESSED THE BRAKE PEDAL. WE CONTACTED FORD AT [phone removed] AND WAS TOLD TO TAKE THE CAR TO THE LOCAL DEALERSHIP COURTESY FORD IN ROME GEORGIA. I SPOKE TO A CHRIS AT COU…

Look up ODI 10374893 at NHTSA ↗

ODI 10399578 · 75,156 mi

EXPERIENCED UNINTENDED ACCELERATION. VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, WITH MY FOOT ON THE BRAKE. SUDDENLY THE ENGINE RACED, PROPELLING MY VEHICLE INTO THE REAR OF THE STOPPED VEHICLE IN FRONT OF ME, CAUSING BODY DAMAGE TO BOTH. THIS WAS THE FOURTH OCCURRENCE OF THE SAME PROBLEM, THREE WHILE I WAS DRIVING, ONCE WHEN MY WIFE WAS DRIVING, DATING BACK TO NOVEMBER, 2010. WE WERE INFORMED, BY THE ONE REPAIRING THE BODY, THAT HE EXPERIENCED THE SAME PROBLEM WHEN DRIVING OUR VEHICLE INTO HIS SHOP. HE CAN VERIFY THIS OCCURRENCE. OBVIOUSLY, THI…

Look up ODI 10399578 at NHTSA ↗

ODI 11076303 · 152,500 mi

HORN,CRUSE CONTROL,AND OTHER FUNCTIONS ON THE STEERING WHEEL HAVE FAILED WHEN WE WERE DRIVING. UNKNOWN REASON.

Look up ODI 11076303 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 211 reports

2010: 2 complaints · 2011: 11 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2010112
20111911
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20101200
20112201

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentExterior LightingElectrical SystemSteeringWheelsExterior Lighting:HeadlightsEngine And Engine Cooling:EngineStructure:BodyVehicle Speed Control
Exterior Lighting—
17
ODI 10266557 · 48,000 mi

I HAVE A 2004 FORD CROWN VICTORIA THE HEADLIGHTS GO OUT WHILE DRIVING INTERMITTENTLY. SO I WENT ONLINE FOR HELP WITH TROUBLESHOOTING THE PROBLEM. THERE ARE SO MANY OF THESE CARS DOING THIS. IT WAS NOT HARD TO SEE THERE IS A VERY BIG PROBLEM WITH HOW FORD IS MAKING THESE CARS. IT HAS TO DO WITH THE (LCM) LIGHT CONTROL MODULE AND THE WAY IT IS INSTALLED. THIS PART IS ALSO NOT CHEAP AT 399.00 SEAMS LIKE THIS IS A BIG SAFETY ISSUE THAT NEEDS A LOT MORE ATTENTION. RATHER THAN LET THIS PROBLEM FALL ON THE BACKS OF UNSUSPECTING BUYERS WHO WILL HAVE A…

Look up ODI 10266557 at NHTSA ↗

ODI 10267502 · 14,000 mi

MY HEADLIGHT WILL NOT COME ON INTERMITTENTLY. WHEN I TURN THE SWITCH TO THE RIGHT TO PARKING LIGHTS POSITION ,I HEAR THE SLIGHTLY DELAYED "CLICK" AND PARKING LIGHTS COME ON. WHEN I NEXT TURN TO THE HEADLIGHT POSITION THERE IS NO DELAYED "CLICK" AND THE HEADLIGHT DO NOT COME ON. IN THE AUTO LAMP MODE ONLY THE PARKING LIGHTS COME ON. YOU CAN PULL BACK ON THE TURN SIGNAL LEVER TO FLASH THE LIGHTS. I HAVE NOT HAVE IT HAPPEN WHILE DRIVING, ONLY UPON STARTING THE VEHICLE. *TR

Look up ODI 10267502 at NHTSA ↗

ODI 10297889 · 70,000 mi

I AM THE OWNER OF A 2004 FORD CROWN VICTORIA, WHILE DRIVING DURING DARK HOURS DOWN THE FREEWAY MY HEADLIGHTS SUDDENLY WENT OUT WITH A CLICK. THE PARKING LIGHTS AND DASH LIGHTS REMAINED, BUT I WAS UNABLE TO SEE AND HAD TO MAKE A BLIND PANIC STOP TO THE SHOULDER. SINCE, THIS HAS BEEN A REGULAR OCCURRENCE IN WHICH I CAN ONLY QUICKLY PULL THE FLASH TO PASS SWITCH AND TRY TO HOLD IT AS WELL AS THE STEERING WHEEL UNTIL I CAN SAFELY GET PULLED OVER. EVEN AFTER THEN, IT IS AN UNKNOWN WAIT TIME ON WHEN THEY WILL COME BACK ON OR HOW LONG THEY WILL STAY O…

Look up ODI 10297889 at NHTSA ↗

2
ODI 10544230 · 68,000 mi

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE HEAD LIGHTS FAILED. THE CONTACT ALSO STATED THAT A FEW MONTHS LATER, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED AND THAT THEY COULD NOT DETERMINE THE CAUSE OF THE HEADLIGHT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 68,000.

Look up ODI 10544230 at NHTSA ↗

ODI 10588498 · 70,000 mi

THE STEERING COLUMN TIGHTENS UP PERIODICALLY, RESULTS IN HARD STEERING, HAVE BEEN USING WD40 TO LOOSEN UP , NOTICED RECALL FOR 2005 MODEL YEARS AND UP. BLOWER MOTOR SHUTS DOWN PERIODICALLY RESULTING IN LOSS OF VISION FROM LACK OF DEFROSTERS, PROBLEM IS A HARD TO REACH CONNECTOR PLUG UNDERNEATH HOOD,TRIED CLEANING,WILL NOT CLEAR PROBLEM,NO CORROSION NOTICED.HEADLIGHTS REPAIRED UNDER RECALL, LIGHTING CONTROL MODULE REPLACED. *TR

Look up ODI 10588498 at NHTSA ↗

0
1
ODI 10427176 · 125,000 mi

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING 40 MPH BOTH HEADLIGHTS SUDDENLY SHUT OFF. THE CONTACT HAD TO EITHER ACTIVATE THE HIGH BEAMS OR PULL OVER AND SHUT THE VEHICLE OFF AND RESTART IT IN ORDER FOR THE HEADLIGHTS TO WORK. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THE VEHICLE WAS VERY UNSAFE TO DRIVE AT NIGHT. THE FAILURE MILEAGE WAS 125,000. UPDATED 11/03/11*LJ

Look up ODI 10427176 at NHTSA ↗

000
Electrical System
17
ODI 10266557 · 48,000 mi

I HAVE A 2004 FORD CROWN VICTORIA THE HEADLIGHTS GO OUT WHILE DRIVING INTERMITTENTLY. SO I WENT ONLINE FOR HELP WITH TROUBLESHOOTING THE PROBLEM. THERE ARE SO MANY OF THESE CARS DOING THIS. IT WAS NOT HARD TO SEE THERE IS A VERY BIG PROBLEM WITH HOW FORD IS MAKING THESE CARS. IT HAS TO DO WITH THE (LCM) LIGHT CONTROL MODULE AND THE WAY IT IS INSTALLED. THIS PART IS ALSO NOT CHEAP AT 399.00 SEAMS LIKE THIS IS A BIG SAFETY ISSUE THAT NEEDS A LOT MORE ATTENTION. RATHER THAN LET THIS PROBLEM FALL ON THE BACKS OF UNSUSPECTING BUYERS WHO WILL HAVE A…

Look up ODI 10266557 at NHTSA ↗

ODI 10267502 · 14,000 mi

MY HEADLIGHT WILL NOT COME ON INTERMITTENTLY. WHEN I TURN THE SWITCH TO THE RIGHT TO PARKING LIGHTS POSITION ,I HEAR THE SLIGHTLY DELAYED "CLICK" AND PARKING LIGHTS COME ON. WHEN I NEXT TURN TO THE HEADLIGHT POSITION THERE IS NO DELAYED "CLICK" AND THE HEADLIGHT DO NOT COME ON. IN THE AUTO LAMP MODE ONLY THE PARKING LIGHTS COME ON. YOU CAN PULL BACK ON THE TURN SIGNAL LEVER TO FLASH THE LIGHTS. I HAVE NOT HAVE IT HAPPEN WHILE DRIVING, ONLY UPON STARTING THE VEHICLE. *TR

Look up ODI 10267502 at NHTSA ↗

ODI 10297889 · 70,000 mi

I AM THE OWNER OF A 2004 FORD CROWN VICTORIA, WHILE DRIVING DURING DARK HOURS DOWN THE FREEWAY MY HEADLIGHTS SUDDENLY WENT OUT WITH A CLICK. THE PARKING LIGHTS AND DASH LIGHTS REMAINED, BUT I WAS UNABLE TO SEE AND HAD TO MAKE A BLIND PANIC STOP TO THE SHOULDER. SINCE, THIS HAS BEEN A REGULAR OCCURRENCE IN WHICH I CAN ONLY QUICKLY PULL THE FLASH TO PASS SWITCH AND TRY TO HOLD IT AS WELL AS THE STEERING WHEEL UNTIL I CAN SAFELY GET PULLED OVER. EVEN AFTER THEN, IT IS AN UNKNOWN WAIT TIME ON WHEN THEY WILL COME BACK ON OR HOW LONG THEY WILL STAY O…

Look up ODI 10297889 at NHTSA ↗

—00
1
ODI 10433667 · 58,500 mi

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SHUT OFF WITHOUT WARNING. THE DEALER INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT MILEAGE WAS 59,200. THE APPROXIMATE FAILURE MILEAGE WAS 58,500. UPDATED 11/29/11 *CN

Look up ODI 10433667 at NHTSA ↗

1
ODI 10149398 · 20,000 mi

ROUTINELY WHEN DRIVING MY 2004 FORD CROWN VICTORY (USED AS A HACKNEY CARRIAGE) AUTOMOBILE EXHIBITS VIOLENT, POTENTIALLY DEADLY BEHAVIOR. THE LOSES ITS OPERATIONAL ABILITY AND DRIVING CONDITIONS. THE LATEST NEAR-ACCIDENT SITUATION UNFOLDED AS FOLLOWS: WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 50 MPH THE AUTOMOBILE JUMPED (SWERVED) FROM THE LEFT LANE TO THE RIGHT LANE WITHOUT ME HAVING MOVED THE STEERING WHEEL. WHEN I RETAINED CONTROL OF THE VEHICLE AND ATTEMPTED TO SLOW DOWN, THE CAR DID NOT RESPOND, BUT PROCEEDED TO JERK FORWARD AT A DECREA…

Look up ODI 10149398 at NHTSA ↗

0
1
ODI 11076303 · 152,500 mi

HORN,CRUSE CONTROL,AND OTHER FUNCTIONS ON THE STEERING WHEEL HAVE FAILED WHEN WE WERE DRIVING. UNKNOWN REASON.

Look up ODI 11076303 at NHTSA ↗

Steering
2
ODI 10544230 · 68,000 mi

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE HEAD LIGHTS FAILED. THE CONTACT ALSO STATED THAT A FEW MONTHS LATER, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED AND THAT THEY COULD NOT DETERMINE THE CAUSE OF THE HEADLIGHT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 68,000.

Look up ODI 10544230 at NHTSA ↗

ODI 10588498 · 70,000 mi

THE STEERING COLUMN TIGHTENS UP PERIODICALLY, RESULTS IN HARD STEERING, HAVE BEEN USING WD40 TO LOOSEN UP , NOTICED RECALL FOR 2005 MODEL YEARS AND UP. BLOWER MOTOR SHUTS DOWN PERIODICALLY RESULTING IN LOSS OF VISION FROM LACK OF DEFROSTERS, PROBLEM IS A HARD TO REACH CONNECTOR PLUG UNDERNEATH HOOD,TRIED CLEANING,WILL NOT CLEAR PROBLEM,NO CORROSION NOTICED.HEADLIGHTS REPAIRED UNDER RECALL, LIGHTING CONTROL MODULE REPLACED. *TR

Look up ODI 10588498 at NHTSA ↗

0—
1
ODI 10560260 · 133,000 mi

BEGINNING IN SUMMER 2013, STEERING BECAME NOTICEABLY TIGHTER WHEN MAKING SLOW SPEED TURNS. NOVEMBER 2013 THE VEHICLE WAS BROUGHT TO A FORD DEALERSHIP TO HAVE AN ALIGNMENT DUE TO TIRES CONTINUOUSLY WEARING ON INSIDE WALLS, WHICH I SUSPECT IS DUE TO THE STEEL WHEEL RECALL (NHTSA CAMPAIGN NUMBER: 07V079000) BUT FORD WILL NOT HONOR IF THE CAR IS IN PRIVATE POSESSION. AFTER THE VEHICLE WAS SERVICED, I WAS ADVISED THE STEERING SHAFT WAS SEVERELY CORRODED. UPON RESEARCH, I DISCOVERED OTHER OWNERS EXPERINCING THE SAME ISSUES. FORD ISSUED A RECAL…

Look up ODI 10560260 at NHTSA ↗

0000
Wheels00
1
ODI 10560260 · 133,000 mi

BEGINNING IN SUMMER 2013, STEERING BECAME NOTICEABLY TIGHTER WHEN MAKING SLOW SPEED TURNS. NOVEMBER 2013 THE VEHICLE WAS BROUGHT TO A FORD DEALERSHIP TO HAVE AN ALIGNMENT DUE TO TIRES CONTINUOUSLY WEARING ON INSIDE WALLS, WHICH I SUSPECT IS DUE TO THE STEEL WHEEL RECALL (NHTSA CAMPAIGN NUMBER: 07V079000) BUT FORD WILL NOT HONOR IF THE CAR IS IN PRIVATE POSESSION. AFTER THE VEHICLE WAS SERVICED, I WAS ADVISED THE STEERING SHAFT WAS SEVERELY CORRODED. UPON RESEARCH, I DISCOVERED OTHER OWNERS EXPERINCING THE SAME ISSUES. FORD ISSUED A RECAL…

Look up ODI 10560260 at NHTSA ↗

—0000
Exterior Lighting:Headlights
1
ODI 10427176 · 125,000 mi

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING 40 MPH BOTH HEADLIGHTS SUDDENLY SHUT OFF. THE CONTACT HAD TO EITHER ACTIVATE THE HIGH BEAMS OR PULL OVER AND SHUT THE VEHICLE OFF AND RESTART IT IN ORDER FOR THE HEADLIGHTS TO WORK. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THE VEHICLE WAS VERY UNSAFE TO DRIVE AT NIGHT. THE FAILURE MILEAGE WAS 125,000. UPDATED 11/03/11*LJ

Look up ODI 10427176 at NHTSA ↗

1
ODI 10433667 · 58,500 mi

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SHUT OFF WITHOUT WARNING. THE DEALER INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT MILEAGE WAS 59,200. THE APPROXIMATE FAILURE MILEAGE WAS 58,500. UPDATED 11/29/11 *CN

Look up ODI 10433667 at NHTSA ↗

00—000
Engine And Engine Cooling:Engine0
1
ODI 10149398 · 20,000 mi

ROUTINELY WHEN DRIVING MY 2004 FORD CROWN VICTORY (USED AS A HACKNEY CARRIAGE) AUTOMOBILE EXHIBITS VIOLENT, POTENTIALLY DEADLY BEHAVIOR. THE LOSES ITS OPERATIONAL ABILITY AND DRIVING CONDITIONS. THE LATEST NEAR-ACCIDENT SITUATION UNFOLDED AS FOLLOWS: WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 50 MPH THE AUTOMOBILE JUMPED (SWERVED) FROM THE LEFT LANE TO THE RIGHT LANE WITHOUT ME HAVING MOVED THE STEERING WHEEL. WHEN I RETAINED CONTROL OF THE VEHICLE AND ATTEMPTED TO SLOW DOWN, THE CAR DID NOT RESPOND, BUT PROCEEDED TO JERK FORWARD AT A DECREA…

Look up ODI 10149398 at NHTSA ↗

000—00
Structure:Body000000—0
Vehicle Speed Control0
1
ODI 11076303 · 152,500 mi

HORN,CRUSE CONTROL,AND OTHER FUNCTIONS ON THE STEERING WHEEL HAVE FAILED WHEN WE WERE DRIVING. UNKNOWN REASON.

Look up ODI 11076303 at NHTSA ↗

00000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Brake response concerns

3 mentions · 2.2% of complaints

Median mileage: 55,000 mi (3 usable records).

ODI 10149398 · 20,000 mi

ROUTINELY WHEN DRIVING MY 2004 FORD CROWN VICTORY (USED AS A HACKNEY CARRIAGE) AUTOMOBILE EXHIBITS VIOLENT, POTENTIALLY DEADLY BEHAVIOR. THE LOSES ITS OPERATIONAL ABILITY AND DRIVING CONDITIONS. THE LATEST NEAR-ACCIDENT SITUATION UNFOLDED AS FOLLOWS: WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 50 MPH THE AUTOMOBILE JUMPED (SWERVED) FROM THE LEFT LANE TO THE RIGHT LANE WITHOUT ME HAVING MOVED THE STEERING WHEEL. WHEN I RETAINED CONTROL OF THE VEHICLE AND ATTEMPTED TO SLOW DOWN, THE CAR DID NOT RESPOND, BUT PROCEEDED TO JERK FORWARD AT A DECREA…

Look up ODI 10149398 at NHTSA ↗

ODI 10374893 · 55,000 mi

ON 12/29/2010 [XXX]WAS DRIVING HER 2004 CROWN VICTORIA (VIN NUMBER [XXX]) WHEN THE CAR ACCELERATED OUT OF CONTROL. SHE IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND TURNED OFF THE CAR. SHE THEN RETURNED HOME. [XXX] HER SON THEN TOOK THE CAR OUT TO CHECK THE PROBLEM. HE REACHED A SPEED OF 40 MPH AND TOOK HIS FOOT OFF THE ACCELERATOR AND THE CAR WOULD NOT SLOW DOWN UNTIL HE DEPRESSED THE BRAKE PEDAL. WE CONTACTED FORD AT [phone removed] AND WAS TOLD TO TAKE THE CAR TO THE LOCAL DEALERSHIP COURTESY FORD IN ROME GEORGIA. I SPOKE TO A CHRIS AT COU…

Look up ODI 10374893 at NHTSA ↗

ODI 11386905 · 109,000 mi

THE GOOD YEAR EAGLE SPORT TIRES TORE APART ON A SHORT TRIP TO THE GROCERY STORE AND CAUSED THE CAR TO BE UNSAFE TO DRIVE. THE TIRES WERE MANUFACTURED ON JUNE 2019 AND PURCHASED OCTOBER 2019 AND BY JANUARY 3RD OF 2021 THEY WERE FLAT AND CHEWED UP WITH ONLY AROUND 13,000 MILES ON THEM EVEN THOUGH THEY WERE 50,000 MILE TIRES. THIS COMPLAINT IS INVOLVING THE GOODYEAR TIRES THAT WERE ON THE CAR AND THE ONE THAT FAILED AND WAS CHEWED UP DESPITE LOW MILES AND RECENTLY MANUFACTURED/MADE WITHIN THE LAST 19 MONTHS PRIOR TO THIS HAPPENING. IT SHOULD B…

Look up ODI 11386905 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

1 mentions · 0.7% of complaints

Median mileage: 20,000 mi (1 usable records).

ODI 10149398 · 20,000 mi

ROUTINELY WHEN DRIVING MY 2004 FORD CROWN VICTORY (USED AS A HACKNEY CARRIAGE) AUTOMOBILE EXHIBITS VIOLENT, POTENTIALLY DEADLY BEHAVIOR. THE LOSES ITS OPERATIONAL ABILITY AND DRIVING CONDITIONS. THE LATEST NEAR-ACCIDENT SITUATION UNFOLDED AS FOLLOWS: WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 50 MPH THE AUTOMOBILE JUMPED (SWERVED) FROM THE LEFT LANE TO THE RIGHT LANE WITHOUT ME HAVING MOVED THE STEERING WHEEL. WHEN I RETAINED CONTROL OF THE VEHICLE AND ATTEMPTED TO SLOW DOWN, THE CAR DID NOT RESPOND, BUT PROCEEDED TO JERK FORWARD AT A DECREA…

Look up ODI 10149398 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

1 mentions · 0.7% of complaints

Median mileage: 87,106 mi (1 usable records).

ODI 10578715 · 87,106 mi

DRIVING S ON M-10 FROM I-94 TO I-75 ENTRANCE RAMP. I ENTERED THE RAMP AT 25- 30 MPH WHEN THE STEERING LOCKED UP, I COULD NOT TURN THE WHEEL. BEFORE I KNEW IT I HIT THE CURB AND THEN ROLLED OVER APPROX. 3 TIMES DOWN AN EMBANKMENT AND FINALLY HITTING A CONCRETE BARRIER WHICH STOPPED THE CAR. AFTER THE ACCIDENT, THE HEAT SHIELD FROM THE DRIVERS SIDE EXHAUST MANIFOLD WAS FOUND UNDER THE CAR, YOU COULD SEE IT RUSTED OFF AND YOU COULD SEE THE MARKS ON IT WHERE IT JAMMED THE STEERING SHAFT AND THE ENGINE BLOCK (STILL HAVE THE PART). BECAUSE OF THE COS…

Look up ODI 10578715 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

1 mentions · 0.7% of complaints

Median mileage: 15,000 mi (1 usable records).

ODI 10599170 · 15,000 mi

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 34,900.

Look up ODI 10599170 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b