U.S. public vehicle records

2020 Ford ESCAPE HYBRID problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

288 owner complaints analyzed

1 distinct recall campaigns

28,000 mi median reported failure mileage

Scope: 2020 model year. Data updated: 2026-09-30 (September 30, 2026). 67 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Structure:Body is the most frequently named component, appearing in 82 of 288 complaints (28.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Electrical and battery issues	27	9.4%
Braking behavior	16	5.6%
Transmission and shifting	9	3.1%
Engine operation	8	2.8%
Steering behavior	4	1.4%
Fuel system concerns	3	1.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Structure:Body

Engine

Unknown Or Other

Electrical System

Power Train

Structure:Body:Door

Visibility/Wiper

Fuel/Propulsion System

Structure:Body: 82; Engine: 64; Unknown Or Other: 64; Electrical System: 39; Power Train: 28; Structure:Body:Door: 13; Visibility/Wiper: 6; Fuel/Propulsion System: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 31; 25,000 to 49,999: 20; 50,000 to 74,999: 7; 75,000 to 99,999: 6; 100,000 to 149,999: 2; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (31). 221 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020

2021

2022

2023

109

2024

103

2025

2026

2020: 14; 2021: 24; 2022: 20; 2023: 109; 2024: 103; 2025: 6; 2026: 12

Pattern summary

Structure:Body leads the component reports. Electrical and battery issues appears in 27 complaint narratives. Braking behavior appears in 16 complaint narratives. Transmission and shifting appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11316185 · 2020-03-04 (March 4, 2020)

UNEXPECTED "STOP SAFELY NOW" WARNING APPEARED ON INSTRUMENT CLUSTER WHILE TRAVELING ON THE INTERSTATE. ENGINE LOST POWER AND WAS ON BATTERY-ONLY (HYBRID VEHICLE). PULLED OVER, AND ENGINE SHUT OFF COMPLETELY. UNABLE TO RE-START ENGINE IMMEDIATELY AFTER. DEALERSHIP STATED "ENGINE/DRIVETRAIN FAULT" BUT FOUND NOTHING. THAT WAS ON FEBRUARY 14TH A 1,875 MILES ON THE ODOMETER, AND THE WARNING/LOSS OF POWER HAPPENED AGAIN ON MARCH 2, 2020 WITH 2,003 MILES ON THE ODOMETER. ALSO NOTE: THERE ARE ADDITIONAL 2020 FORD ESCAPE HYBRID OWNERS REPORTING THIS…

Owner-reported narrative. 1,875 miles reported. Look up ODI 11316185 at NHTSA ↗

Owner report 11351755 · 2020-08-28 (August 28, 2020)

BRAND NEW 2020 FORD ESCAPE HYBRID CAR INTERMITTENTLY STOPS AND CEASES. SEEMS SOMETHING WRONG WITH ELECTRICAL SYSTEM. THIS HAPPENED WHILE DRIVING 10 MPH DOWN RESIDENTIAL STREET. CAR IS INACCESSIBLE AND CANT EVEN GET INTO NEUTRAL. TRIED DISENGAGING ELECTRICAL BATTERY. HAD TO LET SIT FOR 15+ MINS AND CAR SEEMS TO REBOOT ITSELF. THEN YOU CAN START AND PUT INTO DRIVE/REVERSE ETC BUT ACCELERATION DOES NOT WORK AND ONLY IDLES. THIS IS 2ND TIME HAPPENING. FIRST TIME, WE LET IT SIT FOR 30 MORE MINS AND SEEMS IT ELECTRICALLY REBOOTED ITSELF AND CAR WOR…

Owner-reported narrative. 1,700 miles reported. Look up ODI 11351755 at NHTSA ↗

Owner report 11416359 · 2021-05-12 (May 12, 2021)

THE FRONT SEATS IN THIS CAR HAVE BEEN REPAIRED ONCE BY THE FRONT DEALER. IT DID NOT WORK AND THREE CALLS TO ESCALATE TO FORD HEADQUARTERS HAVE NEVER BEEN RETURNED. THE SEAT IS SO UNCOMFORTABLE ( FEELS LIKE RIDING ON A BUCKBOARD) THAT AFTER A COUPLE HOUR TRIP, IT PINCHED A NERVE IN MY HIP AND MY SLOW RESPONSE TO APPLYING THE BRAKE ALMOST CAUSED AN ACCIDENT. THE EMERGENCY BRAKING SYSTEM TOOK OVER AND STOPPED MY CAR. I NOW HAVE SCIATICA BECAUSE OF THIS SEAT AND AM BEING TREATED FOR IT. IT HAS BEEN INTO THE DEALER AT LEAST FOUR TIMES AND EVEN THE S…

Owner-reported narrative. 11,800 miles reported. Look up ODI 11416359 at NHTSA ↗

Owner report 11427957 · 2021-08-05 (August 5, 2021)

After a few days of driving on rainy days, one day at mornging, my car stopped working and I couldn't start it anymore. Various alerts about handbrake, brakes, “stopping the vehicle” and more were appearing. I called for assistance, and Ford send me a Truck crane. They couldn't put the unit in neutral so they could move it to the lift (first problem). When I took it to the Ford agency they checked it and after a week they accused me of putting my car in a big puddle. They told me that the hybrid battery connectors were wet. Why??? When he …

Owner-reported narrative. Look up ODI 11427957 at NHTSA ↗

Owner report 11366172 · 2020-10-24 (October 24, 2020)

CAR SHOWED ERROR OF 'STOP SAFELY NOW' AND THE GAS ENGINE TURNED OFF AND WOULD NOT TURN BACK ON. THIS IS A AWD HYBRID ESCAPE, WAS STRANDED ON SIDE OF ROAD FOR 15+ MINUTES. AFTER TURNING OFF AND ON MULTIPLE TIMES THE CAR FINALLY WAS ABLE TO SHIFT INTO DRIVE FROM PARK, GAS ENGINE DID THEN TURN ON. DEALER HAS NO CLUE WHAT HAPPEN, DID A 'MASTER RESET' AND SAID IT'S FIXED. THIS IS AN UNSAFE VEHICLE.

Owner-reported narrative. 3,500 miles reported. Look up ODI 11366172 at NHTSA ↗

Owner report 11421933 · 2021-06-22 (June 22, 2021)

Car randomly stopped and the stop safely now message appeared. The car would not turn off. The dash was still illuminated. I held the car start button for several seconds and the car finally turned off and I was able to reset it. The transmission light and battery light came on. I have not had any issues sense.

Owner-reported narrative. Look up ODI 11421933 at NHTSA ↗

Owner report 11407409 · 2021-04-10 (April 10, 2021)

MY CAR HAS SUFFERED A SUDDEN AND COMPLETE LOSS OF ENGINE POWER WHILE DRIVING AT FULL SPEED ON THE HIGHWAY. THIS HAS HAPPENED ON TWO OCCASIONS. THESE WERE VERY, VERY DANGEROUS SITUATIONS. EACH TIME IT WAS ONLY THROUGH GOOD LUCK THAT WE WERE ABLE TO MAKE IT ACROSS TWO LANES OF SPEEDING TRAFFIC IN A CAR WITH NO ENGINE POWER TO PULL OFF ON THE SHOULDER OF THE HIGHWAY. AFTER THE CAR WAS SHUT DOWN FOR A FEW MINUTES, IT RESTARTED EACH TIME. THE FIRST OCCURRENCE HAPPENED IN JUNE, 2020, WHILE DRIVING WITH MY CHILD. I NOTICED RIGHT AFTER THAT FORD HAD …

Owner-reported narrative. 28,799 miles reported. Look up ODI 11407409 at NHTSA ↗

Owner report 11427172 · 2021-07-30 (July 30, 2021)

After 2020 Ford Escape Titanium Hybrid did not start, it was towed to a Ford dealer. They diagnosed battery failure and put in a new one. When we drove away from the dealer, the car was disabled within one mile. They now say it wasn't the battery, it was the battery converter which I understand to be the equivalent to the alternator in non-hybrids. The vehicle is under new car warranty. My wife was fortunate she was in the right lane and could pull onto the shoulder with minimal steering control. Some alerts on Ford Plus app: "Powertrain Malfun…

Owner-reported narrative. Look up ODI 11427172 at NHTSA ↗

Owner report 11544964 · 2023-09-16 (September 16, 2023)

Vehicle lost power steering and acceleration in the middle of a busy intersection

Owner-reported narrative. Look up ODI 11544964 at NHTSA ↗

Owner report 11523988 · 2023-05-26 (May 26, 2023)

The contact owns a 2020 Ford Escape. The contact stated that while refueling the vehicle, fuel started to spill out of the filler pipe onto the ground. The contact stated that during the failure, no fuel had entered the fuel tank. The vehicle was taken to the local dealer who diagnosed that the fuel tank filler pipe had failed and needed to be replaced. The fuel tank filler pipe was replaced, and the vehicle was fixed. The manufacturer was not notified of the failure. The failure mileage was 15,400.

Owner-reported narrative. 15,400 miles reported. Look up ODI 11523988 at NHTSA ↗

Owner report 11608505 · 2024-08-14 (August 14, 2024)

The contact owns a 2020 Ford Escape. The contact stated while refueling the vehicle at the gas station, fuel was splashing out of the fuel filler neck. The contact stated that upon attempting to refuel the vehicle again, the gas pump nozzle unintendedly stopped several times and fuel splashed onto the contact; however, the fuel tank was not full. Additionally, the check engine warning light was illuminated. The message "Service Engine Soon" and other unknown messages were displayed on the Ford Mobile App. The vehicle was taken to the dealer, wh…

Owner-reported narrative. 43,578 miles reported. Look up ODI 11608505 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

288 unique complaints in this selection. Analysis snapshot: 2026-09-30.

23.3%Usable mileage67 / 288 records

100.0%Valid incident date288 / 288 records

100.0%Valid filing date288 / 288 records

100.0%Ordered incident and filing dates288 / 288 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2011	2012	2013	2020	2021	2022	2023	2024	2025
Engine	410.8% ODI 10547838 · 60,000 mi I WAS DRIVING AT APPROXIMATELY 45MPH WHEN MY VEHICLE LOST SPEED, AND WOULD NOT RESPOND TO PRESSURE TO THE GAS. AS I COASTED TO THE SIDE OF THE ROAD, I HAD TO SHUT THE VEHICLE OFF AND BACK ON TO GET IT TO WORK. I HAVE HAD IT HAPPEN A DOZEN TIMES SINCE THEN. IN A PARKING GARAGE, AT LOW SPEEDS, ON THE INTERSTATE AT 70MPH. *TR Look up ODI 10547838 at NHTSA ↗	213.3% ODI 10713581 · 17,252 mi 4/29/15 THIS ESCAPE WAS PURCHASED 8/17/12 DELIVERED WITH 35 MILES, PRESENTLY AT 17532 WAS SCHEDULED A WEEK IN ADVANCE, AND TO BE SERVICED ON 4/06/15, VERBAL/WRITTEN CONSENT TO REPAIRS. THE MILEAGE WAS 17532 AT THE TIME OF DELIVERY TO INVER GROVE FORD, AN AUTHORIZED FORD MOTOR CO. DEALERSHIP. PLEASE NOTE, THE VEHICLE HAS ONLY BEEN SERVICED AT AUTHORIZED FORD DEALERSHIP'S, AND CURRENT IN SERVICE RECORDS. REAR VIEW CAMERA, (WORKS INTERMITTENTLY) WITH BLACK SQUIGGLY LINES WHEN VEHICLE IS IN REVERSE. STILL UNDER WARRANTY. THE M… Look up ODI 10713581 at NHTSA ↗	480.0% ODI 11066010 · 80,000 mi TL* THE CONTACT OWNS A 2013 FORD ESCAPE HYBRID. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. IN ADDITION, THE TURBO BOOST DID NOT WORK ADEQUATELY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE WIRING HARNESS FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AUTONATION FORD NORTH CANTON (5900 WHIPPLE AVE NW, NORTH CANTON, OH 44720, [phone removed]) WHERE THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MIL… Look up ODI 11066010 at NHTSA ↗	6422.2% ODI 11316185 · 1,875 mi UNEXPECTED "STOP SAFELY NOW" WARNING APPEARED ON INSTRUMENT CLUSTER WHILE TRAVELING ON THE INTERSTATE. ENGINE LOST POWER AND WAS ON BATTERY-ONLY (HYBRID VEHICLE). PULLED OVER, AND ENGINE SHUT OFF COMPLETELY. UNABLE TO RE-START ENGINE IMMEDIATELY AFTER. DEALERSHIP STATED "ENGINE/DRIVETRAIN FAULT" BUT FOUND NOTHING. THAT WAS ON FEBRUARY 14TH A 1,875 MILES ON THE ODOMETER, AND THE WARNING/LOSS OF POWER HAPPENED AGAIN ON MARCH 2, 2020 WITH 2,003 MILES ON THE ODOMETER. ALSO NOTE: THERE ARE ADDITIONAL 2020 FORD ESCAPE HYBRID OWNERS REPORTING THIS… Look up ODI 11316185 at NHTSA ↗	3629.5% ODI 11445900 The Electric Motor Cooling Pump failed and shut down the engine without warning. It occurred the first time on Route 1 at night and about two weeks later it occurred three consecutive times as I was driving on a local street. I was able to restart the car but was told by the dealership to have it towed to them, where it remains now while waiting for the part to arrive (which is on national back order). My safety and the safety of others was put at risk when I lost all power and only through sheer luck was I able to pull over safely. This pr… Look up ODI 11445900 at NHTSA ↗	3450.0% ODI 11476040 UNKNOWN Look up ODI 11476040 at NHTSA ↗	313.0% ODI 11560226 Several symptoms occur: Car goes into deep sleep mode after an hour sitting idle. Car fails to start, with all warning lights active on dashboard. Dome lights don't turn on and remote features not allowed due to low battery. This is related to non-AGM 12V batteries being installed in the 2020, 2022, and 2023 Hybrid Escape. 2021's have the AGM battery and there are no problems reported on the forums regarding this issue for that model year. This is a serious safety concern as the winters get colder, and engines not starting on a brand new v… Look up ODI 11560226 at NHTSA ↗	125.0% ODI 11632556 Sudden Catastrophic engine failure in less than 6 months, brand new. Winter weather driving, onset of engine sounds then louder With grinding noises, loss of power and cessation. Of function. I was stranded In the mountains with little to no phone function..had to arrange tow 1 hour away to nearest Ford dealership. Poor customer service just before the holiday. Stranded with no loaner available and no rentals available. Unknown cause, unknown if reproduced Dealer evaluated but did not providedocumentation Needs new motor in less th… Look up ODI 11632556 at NHTSA ↗	00.0% No examples available for this selection.
Service Brakes	410.8% ODI 10734918 · 256,000 mi I WAS PARKING MY FORD ESCAPE HYBRID WHILE MOVING BACK AND FORWARD I NOTICE BRAKE PADDLE JERK AND PADDLE LOST BRAKING POWER. Look up ODI 10734918 at NHTSA ↗	213.3% ODI 10520859 · 15,000 mi AFTER STARTING THE CAR AND BACKING OUT OF MY GARAGE THE BRAKES DO NOT WORK. ALL OF THE WARNING LIGHTS COME ON SAYING CHECK BRAKES. THERE ARE NO CODES WHEN EVALUATED BY THE DEALERSHIP. IF THE CAR IS TURNED OFF AND THEN ON, THE BRAKES WORK AND THE WARNING LIGHTS GO OFF. THIS WEEK, I WAS NOTIFIED BY THE DEALERSHIP THAT THE BRAKES FAIL BECAUSE I AM STEPPING ON THE BRAKE BEFORE STARTING THE CAR. THEY SAY THIS RESULTS IN BLEEDING PRESSURE FROM THE BRAKES WHICH MAY RESULT IN THE BRAKES FAILING. THE SOLUTION, ACCORDING TO THEM, IS TO NOT STEP ON THE … Look up ODI 10520859 at NHTSA ↗	120.0% ODI 11118117 · 93,000 mi "TAKATA RECALL" I WAS DRIIVNG ON A CITY STREET WHEN I WAS T-BONED BY A VEHICLE WHO RAN A STOP LIGHT. AS I BECAME CONTACT WITH THE OTHER VEHICLE I LOST CONTROL OF MY CAR AND ENDED UP HITTING A WATER METER, AFTER TRYING TO SLAM ON THE BRAKES,BECAUSE THEY BRAKES WOULDNT CATCH ON. .NEITHER CONTACT WITH THE OTHER VEHICLE NOR THE WATER METER ACTIVATED THE AIR BAGS. Look up ODI 11118117 at NHTSA ↗	51.7% ODI 11432216 On quite a few occasions, while braking down hill, it felt like I lost all brakes, despite pedal feel remaining steady. It literally felt like sliding on ice. Most recently, I recently experienced it on a hill where regenerative brakes would normally decelerate vehicle. It felt like the brakes gave out in the middle of the hill. Thankfully had no one in front of me so I was able to pump brakes and barely got vehicle to stop safely. Then waited a few minutes - the brakes resumed normal operation. Spoke with the dealer and they advised no k… Look up ODI 11432216 at NHTSA ↗	64.9% ODI 11453542 The brakes are extremely loud when backing in the morning. I also notice what I would consider a longer breaking time thar I thought was related to the regenerative breaking system. I brought it in once to be looked at and Ford Tallahassee said its fine. It is not. Look up ODI 11453542 at NHTSA ↗	1217.6% ODI 11495655 On November 12, 2022 at approximately 1:00 p.m. an incident occurred with my 2022 Ford Escape Hybrid in Columbia, MO. As I was parking in the Forum Theater parking lot, the engine surged and I had no brakes. I was at a dead stop and when I released the brake to move into a parking slot, the engine surged abruptly. When I applied the brakes, the pedal went clear to the floor with no braking occurring. I absolutely did not hit the wrong peddle causing this surging of power. As a result, the Escape jumped a curb and ran into a tree doing $14,000 … Look up ODI 11495655 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Steering	1437.8% ODI 10532623 · 25,000 mi AT 40-45 MPH HEAR WHEEL BEARING NOISE. DEALER CONFIRMED AND BOTH RIGHT FRONT BEARINGS (MAIN AND CARRIER) REPLACED BY FORD DEALER. STILL HAD NOISE AFTER REPLACEMENT. DEALER CONFIRMED THAT THE CARRIER BEARING JUST REPLACED WAS BAD. REPLACED CARRIER BEARING AGAIN BUT STILL HAVING SAME NOISE. DEALER STATED THERE HAVE BEEN MANY WHEEL BEARING PROBLEMS, AND THAT FAULTY BEARINGS ARE COMING TO FORD FROM VENDOR. PROBLEM AS YET NOT RESOLVED. SEEMS FORD IS UNABLE TO IDENTIFY WHICH BEARINGS ARE BAD WITHOUT INSTALLING THEM. I AM CONCERNED WITH POTENTIAL… Look up ODI 10532623 at NHTSA ↗	213.3% ODI 10690811 · 4,222 mi I WAS DRIVING AND WITHOUT ANY WARNING OR INDICATORS THE POWER STEERING FAILED CAUSING SUDDEN LOSS OF POWER STEERING ASSIST. I WAS ABLE TO STEER THE VEHICLE TO THE SIDE OF THE ROAD WITH GREAT EFFORT. IT IS THE SAME THING THAT HAPPENED WITH SOME 2011 FORD ESCAPE MODELS MADE AT THE SAME PLANT IN KANSAS CITY AND THOSE VEHICLES WHERE RECALLED. Look up ODI 10690811 at NHTSA ↗	00.0% No examples available for this selection.	41.4% ODI 11485690 I was driving on the NYS Thruway with lane assist and cruise control enabled. This is after already having an issue with my computer where the car a couple of months ago just stopped in the middle of the road. This morning I was driving on the Thruway when suddenly, if felt like the collision impact system was engaged and the car shifted to the right slamming into the car next to me. No airbag deployment but extensive damage and collision system was completely engaged. The car issued no warnings or other issues afterwards. NYSPD arrived and com… Look up ODI 11485690 at NHTSA ↗	00.0% No examples available for this selection.	11.5% ODI 11508957 I bought this car in June 2022 brand new. This morning I received an alert on my phone from Ford saying that my car is in "Deep Sleep" mode to conserve battery energy and my remote features including start/stop and lock/unlock. I went to my car and I could not get into my car and it did not start. When I contacted the dealership, Vista Ford in Woodland Hills, CA, they informed me that this is a feature on the car, and that if the car is not driven within 48 hours, the car will go into Deep Sleep. I drove the car the night before, not even 8 hou… Look up ODI 11508957 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Electrical System	12.7% ODI 10714060 · 38,000 mi TL* THE CONTACT OWNS A 2011 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS REPAIRED. THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. Look up ODI 10714060 at NHTSA ↗	16.7% ODI 10713581 · 17,252 mi 4/29/15 THIS ESCAPE WAS PURCHASED 8/17/12 DELIVERED WITH 35 MILES, PRESENTLY AT 17532 WAS SCHEDULED A WEEK IN ADVANCE, AND TO BE SERVICED ON 4/06/15, VERBAL/WRITTEN CONSENT TO REPAIRS. THE MILEAGE WAS 17532 AT THE TIME OF DELIVERY TO INVER GROVE FORD, AN AUTHORIZED FORD MOTOR CO. DEALERSHIP. PLEASE NOTE, THE VEHICLE HAS ONLY BEEN SERVICED AT AUTHORIZED FORD DEALERSHIP'S, AND CURRENT IN SERVICE RECORDS. REAR VIEW CAMERA, (WORKS INTERMITTENTLY) WITH BLACK SQUIGGLY LINES WHEN VEHICLE IS IN REVERSE. STILL UNDER WARRANTY. THE M… Look up ODI 10713581 at NHTSA ↗	120.0% ODI 11066010 · 80,000 mi TL* THE CONTACT OWNS A 2013 FORD ESCAPE HYBRID. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. IN ADDITION, THE TURBO BOOST DID NOT WORK ADEQUATELY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE WIRING HARNESS FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AUTONATION FORD NORTH CANTON (5900 WHIPPLE AVE NW, NORTH CANTON, OH 44720, [phone removed]) WHERE THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MIL… Look up ODI 11066010 at NHTSA ↗	3913.5% ODI 11330875 · 84 mi VEHICLE PURCHASED 5/12/20. ON 5/22/20, AT ODO 84 MILES, ON STARTUP, VEHICLE DISPLAYED POWERTRAIN FAULT - ILLUMINATES WHEN A POWERTRAIN OR AWD FAULT HAS BEEN DETECTED. CONTACT YOUR AUTHORIZED DEALER AS SOON AS POSSIBLE. VEHICLE FLAT BED TOWED TO SUNSTATE FORD WEST COLONIAL DR ORLANDO FL (PURCHASE DEALERSHIP). SERVICE TEAM HAD VEHICLE 5 DAYS. CLEARED CODES U0131, U0100, U0140, U0155, U0198, U0253, U0257, P0919, U0212, U023A, U0103, U0111, U0121, U013F, U0159, U0232, U0233, U0293, U0401, U0415, U0420, U0424, U0531, U0101, U0418, U0429, U01… Look up ODI 11330875 at NHTSA ↗	1814.8% ODI 11419434 High Voltage battery warning occurs and gives possibility of shutting the car down Look up ODI 11419434 at NHTSA ↗	913.2% ODI 11544446 when I go from reverse to drive my back up camera stay on and the beeping stays going, When I took it to Ford, they told me since they cannot get it to duplicate the issue, they can't help me, i asked about doing a computer reset and they said "no" Look up ODI 11544446 at NHTSA ↗	1147.8% ODI 11534309 Starting on July 12th, 2023, my audio control module stopped working, so there was no sound in my car. I took it into my primary dealership (Bob Maxey Ford of Howell) on July 19th, 2023, they deemed that it was the ACM and order a new one. My navigation and my adaptive cruise control acted funny as well, with my navigation not lining up with my actual location. Fast forward to the weekend just a couple of days later, I received notices that my car was going into deep sleep mode to save battery. This went off and on for several days with no warn… Look up ODI 11534309 at NHTSA ↗	250.0% ODI 11658202 Wireless Apple Carplay KEEPS disconnecting! All the time, phone calls drop all the time and sometimes the system refuses to connect to my phone. All updates are up to date and I always see Wireless Apple Carplay improvements... nothing AT all has happened. Please fix if possible! Look up ODI 11658202 at NHTSA ↗	00.0% No examples available for this selection.
Power Train	513.5% ODI 10538393 · 62,000 mi AS I WAS PULLING OUT ON THE ROAD WITH MY WIFE AND THREE CHILDREN ABOARD, THE CAR SUDDENLY AND WITH OUT WARNING LOST POWER AND WENT INTO LIMP MODE. SOME $500.00 PLUS DOLLARS LATER, WE FOUND OUT THE THROTTLE BODY, SAME AS THE ARTICLE MENTIONED, WAS DEFECTIVE AND WE WERE ALSO TOLD THERE WAS A PROBLEM WITH THE PART FROM THE FACTORY BUT A RECALL HAD NOT BEEN ISSUED. THANK GOD I WAS NOT PASSING ANYONE AT THE TIME. FORD SHOULD BE ASHAMED OF THEMSELVES. *JS Look up ODI 10538393 at NHTSA ↗	16.7% ODI 11033448 · 145 mi TAKATA RECALL CAR WOULD NOT ACCELERATE AND COMPUTER WRENCH SIGHN 10LIGHT APPEARED AT A RED LIGHT IN THE CITY CAR DRIVE VERY SLOW PULLED OVER SHUT CAR OFF AND IT STARTED WITH WRENCH LIGHT WENT OFF . Look up ODI 11033448 at NHTSA ↗	120.0% ODI 11140775 · 94,355 mi TAKATA RECALL PURCHASE A VEHICLE USED DEALER IN LAS VEGAS. THEY DIDN'T DISCLOSE THE CONDITION OF THE CAR INCLUDING THE TURBO LEAKING OIL, COOLANT RESERVOIR LEAKING, AND HEATER HOSE. THE CAR STOP WHILE DRIVING. Look up ODI 11140775 at NHTSA ↗	289.7% ODI 11318338 · 1,700 mi MULTIPLE TIMES VEHICLE HAS SAID STOP SAFELY NOW WHILE DRIVING AND LIMITED ME TO ENOUGH POWER TO MAINTAIN 15MPH AT THE MOST. THIS HAS HAPPENED AT HIGHER SPEEDS AND HAS REQUIRED PULLING TO THE SHOULDER. Look up ODI 11318338 at NHTSA ↗	1310.7% ODI 11419434 High Voltage battery warning occurs and gives possibility of shutting the car down Look up ODI 11419434 at NHTSA ↗	57.4% ODI 11514408 · 15,000 mi The contact owns a 2022 Ford Escape. The contact stated while coming to a stop, the vehicle accelerated independently without warning. The vehicle was taken to the dealer and the dealer stated that no failure was found. The manufacturer was made aware of the failure. The failure mileage was 15,000. Look up ODI 11514408 at NHTSA ↗	14.3% ODI 11534309 Starting on July 12th, 2023, my audio control module stopped working, so there was no sound in my car. I took it into my primary dealership (Bob Maxey Ford of Howell) on July 19th, 2023, they deemed that it was the ACM and order a new one. My navigation and my adaptive cruise control acted funny as well, with my navigation not lining up with my actual location. Fast forward to the weekend just a couple of days later, I received notices that my car was going into deep sleep mode to save battery. This went off and on for several days with no warn… Look up ODI 11534309 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Structure:Body	12.7% ODI 10954877 · 27,000 mi WHILE CLOSING LIFT GATE THE GLASS EXPLODED BEFORE THE LIFT GATE EVER MADE CONTACT WITH VEHICLE. THE VEHICLE WAS STATIONARY, IN MY DRIVEWAY. Look up ODI 10954877 at NHTSA ↗	213.3% ODI 10905535 · 49,731 mi TRAVELING ON 4 LANE STREET AND MAKING A RIGHT TURN ONTO A 2 LANE STREET; AS I WAS MAKING THE TURN MY LOCKED DRIVER SIDE DOOR FLEW OPEN-TERRIFYING. JUST THAT AM HAD READ IN THE LOCAL PAPER THERE WAS A RECALL OF THESE CARS FOR THIS REASON. GOT HOME AND CALLED VISTA FORD OF OXNARD WHERE I HAD PURCHASED THE VEHICLE THEY SAID MY VIN NUMBER DID NOT HAVE A RECALL ON IT BUT SCHEDULED AN APT FOR THE FOLLOWING WEDNESDAY-EARLIEST I COULD GET. SATURDAY AM I CALLED THE FORD 800 NUMBER AND THEY GOT ME IN RIGHT AWAY TO DCH FORD IN THOUSAND OAKS. WHEN I AR… Look up ODI 10905535 at NHTSA ↗	120.0% ODI 11118117 · 93,000 mi "TAKATA RECALL" I WAS DRIIVNG ON A CITY STREET WHEN I WAS T-BONED BY A VEHICLE WHO RAN A STOP LIGHT. AS I BECAME CONTACT WITH THE OTHER VEHICLE I LOST CONTROL OF MY CAR AND ENDED UP HITTING A WATER METER, AFTER TRYING TO SLAM ON THE BRAKES,BECAUSE THEY BRAKES WOULDNT CATCH ON. .NEITHER CONTACT WITH THE OTHER VEHICLE NOR THE WATER METER ACTIVATED THE AIR BAGS. Look up ODI 11118117 at NHTSA ↗	8228.5% ODI 11330866 · 500 mi VEHICLE HAS <500 MILES ON IT. HEADLINER DROPPING BELOW DOOR TRIM ON BOTH FRONT DRIVER AND PASSENGER SIDE. *TR Look up ODI 11330866 at NHTSA ↗	2621.3% ODI 11477774 Driver side door - black door support assembly which opens and closes door - welds broke. Look up ODI 11477774 at NHTSA ↗	45.9% ODI 11589330 My vehicle has a broken spot weld visible on the driver's door near the hinge. This is becoming a more common problem with Escapes according to posts I'm reading on various forums. Look up ODI 11589330 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Unknown Or Other	38.1% ODI 10734918 · 256,000 mi I WAS PARKING MY FORD ESCAPE HYBRID WHILE MOVING BACK AND FORWARD I NOTICE BRAKE PADDLE JERK AND PADDLE LOST BRAKING POWER. Look up ODI 10734918 at NHTSA ↗	16.7% ODI 10924867 · 48,000 mi I OWN A 2012 FORD ESCAPE AND HAVE HAD IT IN THE SHOP OVER TEN TIMES. I HAVE BROUGHT IT IN FOR TRANSMISSION ISSUES AND CHECK ENGINE LIGHTS COMING ON. MULTIPLE TIMES THEY HAVE GAVE ME AN OIL CHANGE AND CLEANED THE SOLENOIDS. MY TRANSMISSION STILL SPUTTERS AND ONCE AGAIN MY CHECK ENGINE LIGHT HAS COME BACK ON. ONE TIME I LOST COMPLETE POWER AND WAS ALMOST KILLED IN AN INTERSECTION. IF ANYONE WANTS TO TAKE MY CAR FOR TESTING THEY CAN. I DON'T KNOW WHAT TO DO ANYMORE AND AM SCARED THAT SOMEONE IS GOING TO GET KILLED. FORD NEEDS TO BE HELD RESPONSIBL… Look up ODI 10924867 at NHTSA ↗	00.0% No examples available for this selection.	6422.2% ODI 11299378 · 475 mi WHILE STEADILY DRIVING AT 40 MPH ON A TWO-LANE HIGHWAY, I SUDDENLY LOST ENGINE POWER AND SIMULTANEOUSLY RECEIVED A WARNING MESSAGE ON THE DRIVER'S DISPLAY TO STOP VEHICLE SAFELY NOW. I WAS ABLE TO DRIVE TO WHERE ROAD HAD A SHOULDER, BUT THE CAR'S SPEED WAS LIMITED TO MAYBE 10 MPH EVEN WITH THE ACCELERATOR PRESSED. (THE CAR IS A HYBRID, BUT HAD ONLY VERY LIMITED PROPULSIVE POWER IN WHAT SEEMED TO BE AN ELECTRIC MODE.) THE GAS ENGINE DID NOT KICK IN EVEN WHEN THE ACCELERATOR WAS PRESSED. AFTER UNSUCCESSFULLY TRYING TO TROUBLESHOOT THE PROBLEM … Look up ODI 11299378 at NHTSA ↗	1713.9% ODI 11443503 Stopped in the middle of three lanes at a red light, when light turned green car, which is a hybrid did not power back up. I could not accelerate. Message on dashboard was STOP NOW with red triangle symbol. I was on a State highway in heavy traffic. 55 mph speed limit. Going about 8 mph with flashers on I eventually got to right side of road. Car was then locked into park. , would start but immediately received same message. Vehicle has 130 miles on it. Was towed to dealer. Look up ODI 11443503 at NHTSA ↗	57.4% ODI 11472080 Check manual light with orange wrench popped up. I checked my Ford Pass app and it said there was a high voltage fault. To contact a dealer immediately. But I can't even put it in neutral for a tow truck because the transmission is locked in some sort of safe mode. I think it is a part of the recall with high voltage battery failures. Look up ODI 11472080 at NHTSA ↗	626.1% ODI 11560226 Several symptoms occur: Car goes into deep sleep mode after an hour sitting idle. Car fails to start, with all warning lights active on dashboard. Dome lights don't turn on and remote features not allowed due to low battery. This is related to non-AGM 12V batteries being installed in the 2020, 2022, and 2023 Hybrid Escape. 2021's have the AGM battery and there are no problems reported on the forums regarding this issue for that model year. This is a serious safety concern as the winters get colder, and engines not starting on a brand new v… Look up ODI 11560226 at NHTSA ↗	125.0% ODI 11659524 About 2 weeks ago our 2024 Escape had a back-up camera freeze event just like was happening on our 2023 Ford Maverick. The Maverick had a recall for the problem but as of now no recall yet listed for the Escape having the same issue. Look up ODI 11659524 at NHTSA ↗	00.0% No examples available for this selection.
Vehicle Speed Control	821.6% ODI 10476529 · 19,517 mi I PURCHASED MY VEHICLE FROM TEXAS MOTORS FORD, FORT WORTH, TX ON OR ABOUT JULY 13, 2011. APPROXIMATELY THREE MONTHS LATER, I BEGAN HAVING TROUBLE WITH THE VEHICLE WHEN, ON OCTOBER 24, 2011, AFTER COMING TO A STOP IN MY GARAGE, THE VEHICLE SWITCHED FROM ELECTRIC POWER TO GAS POWER AND LUNGED FORWARD INTO THE CABINET ON THE FRONT WALL OF MY GARAGE, DESPITE DEPRESSING THE BRAKE PEDAL, WHICH DEPRESSED ALL THE WAY TO THE FLOOR. I TOOK MY (HAD IT TOWED) VEHICLE BACK TO THE DEALER FOR REPAIRS ON THE SAME DAY. THE SERVICE MANAGER HAD ADVISED ME OVER T… Look up ODI 10476529 at NHTSA ↗	16.7% ODI 10605332 · 48,000 mi IN BOTH INCIDENTS AND THERE WERE TWO I WAS DRIVING ABOUT 15 MPH OR LESS WHEN THE VEHICLE JUST ACCELERATED AND I WAS UNABLE TO STOP IT USING THE BRAKES. IN THE FIRST INCIDENT THERE WAS A VEHICLE IN FRONT OF ME AND ONE COMING AT ME IN THE OTHER LANE TOO. I SWERVED TO THE RIGHT AND WAS FORCED TO JUMP A CURB FLATTENING THE TIRES AND DAMAGING THE WHEELS. AFTER ABOUT 15 SECONDS, THE VEHICLE JUST SLOWED AND RETURNED TO NORMAL OPERATION. I TOOK THE VEHICLE TO THE DEALER WHERE I BOUGHT IT LOU FUSZ FORD IN CHESTERFIELD , MO TO HAVE REPAIRS MADE BUT TH… Look up ODI 10605332 at NHTSA ↗	00.0% No examples available for this selection.	51.7% ODI 11331444 · 5,000 mi WHILE DRIVING DOWN HIGHWAY AT APPROXIMATELY 45MPH A WARNING APPEARED "STOP SAFELY NOW" WITH A HAZARD SIGN. THE VEHICLE SUDDENLY AND UNEXPECTEDLY LOST POWER AND SLOWED TO APPX 5MPH. WAS UNABLE TO REGAIN SPEED AND ACCELERATOR DID NOT RESPOND. APPROXIMATELY 30 SECONDS LATER AN ONCOMING AMBULANCE APPEARED OVER THE HILL IN THE OPPOSITE LANE AND PROCEEDED PAST. POWER STILL WAS NOT RESTORED. CONTINUED SHORT DISTANCE UNTIL ABLE TO SAFELY PULL OVER TO SIDE OF ROAD. UNABLE TO SHUT OFF VEHICLE. ARRANGED FOR VEHICLE TO BE TOWED TO DEALER FRIENDLY FORD… Look up ODI 11331444 at NHTSA ↗	54.1% ODI 11456805 When driving with the automatic cruise control engaged it sometimes reads country road signs as speed limit signs. When I turn onto Dakota County road 85,as an example, it reads it as 85mph and accelerates to 85mph. I have to cancel the cruise to stop it. The speed limit that is shown on the instrument panel also changes to 85mph. The actual speed limit is 55mph. This has happened several times and on other roads. Look up ODI 11456805 at NHTSA ↗	00.0% No examples available for this selection.	14.3% ODI 11573696 My vehicle incorrectly read highway number signs as though they were speed limit signs. This occurred eight times on state highway [XXX] in Florida; and once on state highway [XXX]. The speed limit was actually 55 mph on highway [XXX]. If I would have had “Predictive Speed Assist” turned on, and was using adaptive cruise control, it would have automatically decelerated to 40, +/- whatever “tolerance” I had set. What would happen if this occurs on highway 80, or highway 100? Acceleration to 100 mph, and possibly to 120 mph if I had the tol… Look up ODI 11573696 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Structure:Body	163–718 mi	450 mi	6	ODI 11330866 · 500 mi VEHICLE HAS <500 MILES ON IT. HEADLINER DROPPING BELOW DOOR TRIM ON BOTH FRONT DRIVER AND PASSENGER SIDE. *TR Look up ODI 11330866 at NHTSA ↗ ODI 11330875 · 84 mi VEHICLE PURCHASED 5/12/20. ON 5/22/20, AT ODO 84 MILES, ON STARTUP, VEHICLE DISPLAYED POWERTRAIN FAULT - ILLUMINATES WHEN A POWERTRAIN OR AWD FAULT HAS BEEN DETECTED. CONTACT YOUR AUTHORIZED DEALER AS SOON AS POSSIBLE. VEHICLE FLAT BED TOWED TO SUNSTATE FORD WEST COLONIAL DR ORLANDO FL (PURCHASE DEALERSHIP). SERVICE TEAM HAD VEHICLE 5 DAYS. CLEARED CODES U0131, U0100, U0140, U0155, U0198, U0253, U0257, P0919, U0212, U023A, U0103, U0111, U0121, U013F, U0159, U0232, U0233, U0293, U0401, U0415, U0420, U0424, U0531, U0101, U0418, U0429, U01… Look up ODI 11330875 at NHTSA ↗ ODI 11366475 · 20,700 mi I WAS DRIVING FOR LYFT IN FLAGSTAFF ARIZONA A PASSENGER OPEN UP THE RIGHT REAR DOOR A GUST OF WIND PUSHING THE DOOR FURTHER OPEN THEN IT SHOULD HAVE CAUSING THE DOOR TO BEND Look up ODI 11366475 at NHTSA ↗
Engine	19,000–49,000 mi	37,400 mi	9	ODI 11316185 · 1,875 mi UNEXPECTED "STOP SAFELY NOW" WARNING APPEARED ON INSTRUMENT CLUSTER WHILE TRAVELING ON THE INTERSTATE. ENGINE LOST POWER AND WAS ON BATTERY-ONLY (HYBRID VEHICLE). PULLED OVER, AND ENGINE SHUT OFF COMPLETELY. UNABLE TO RE-START ENGINE IMMEDIATELY AFTER. DEALERSHIP STATED "ENGINE/DRIVETRAIN FAULT" BUT FOUND NOTHING. THAT WAS ON FEBRUARY 14TH A 1,875 MILES ON THE ODOMETER, AND THE WARNING/LOSS OF POWER HAPPENED AGAIN ON MARCH 2, 2020 WITH 2,003 MILES ON THE ODOMETER. ALSO NOTE: THERE ARE ADDITIONAL 2020 FORD ESCAPE HYBRID OWNERS REPORTING THIS… Look up ODI 11316185 at NHTSA ↗ ODI 11531891 · 26,000 mi The contact owns 2020 Ford Escape. The contact stated that upon reversing out of his driveway, the vehicle shut off with a green LED light on the start button flashing. The contact called an independent mechanic and scheduled to have the vehicle towed. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 26,000. Look up ODI 11531891 at NHTSA ↗ ODI 11534109 · 19,000 mi The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that there was an abnormal gasoline odor inside the cabin of the vehicle. The failure mileage was approximately 19,000. VIN tool confirms parts not available. Look up ODI 11534109 at NHTSA ↗
Unknown Or Other	711–3,250 mi	1,566 mi	8	ODI 11299378 · 475 mi WHILE STEADILY DRIVING AT 40 MPH ON A TWO-LANE HIGHWAY, I SUDDENLY LOST ENGINE POWER AND SIMULTANEOUSLY RECEIVED A WARNING MESSAGE ON THE DRIVER'S DISPLAY TO STOP VEHICLE SAFELY NOW. I WAS ABLE TO DRIVE TO WHERE ROAD HAD A SHOULDER, BUT THE CAR'S SPEED WAS LIMITED TO MAYBE 10 MPH EVEN WITH THE ACCELERATOR PRESSED. (THE CAR IS A HYBRID, BUT HAD ONLY VERY LIMITED PROPULSIVE POWER IN WHAT SEEMED TO BE AN ELECTRIC MODE.) THE GAS ENGINE DID NOT KICK IN EVEN WHEN THE ACCELERATOR WAS PRESSED. AFTER UNSUCCESSFULLY TRYING TO TROUBLESHOOT THE PROBLEM … Look up ODI 11299378 at NHTSA ↗ ODI 11351755 · 1,700 mi BRAND NEW 2020 FORD ESCAPE HYBRID CAR INTERMITTENTLY STOPS AND CEASES. SEEMS SOMETHING WRONG WITH ELECTRICAL SYSTEM. THIS HAPPENED WHILE DRIVING 10 MPH DOWN RESIDENTIAL STREET. CAR IS INACCESSIBLE AND CANT EVEN GET INTO NEUTRAL. TRIED DISENGAGING ELECTRICAL BATTERY. HAD TO LET SIT FOR 15+ MINS AND CAR SEEMS TO REBOOT ITSELF. THEN YOU CAN START AND PUT INTO DRIVE/REVERSE ETC BUT ACCELERATION DOES NOT WORK AND ONLY IDLES. THIS IS 2ND TIME HAPPENING. FIRST TIME, WE LET IT SIT FOR 30 MORE MINS AND SEEMS IT ELECTRICALLY REBOOTED ITSELF AND CAR WOR… Look up ODI 11351755 at NHTSA ↗ ODI 11364301 · 2,200 mi THE TOP OF DASH BOARD IN ITS ENTIRETY BUT SPECIFICALLY THE TRIM PIECE AROUND THE HEADS-UP DISPLAY ON SPECIFIC TRIM/MODES CREATES A REFLECTION UPON THE WINDSHIELD, PARTICULARLY DIRECTLY IN THE DRIVERS MAIN SIGHT LINE, WITH SUCH LOW OPACITY IT MAKES DRIVING VISIBILITY DIFFICULT. ADDITIONALLY THE TRIM PIECE IS SMOOTH PLASTIC, WHEREAS THE DASH ITSELF IS TEXTURED. THIS OCCURS PRIMARILY DURING THE DAY DURING ANY LIGHTING CONDITION OUTSIDE AND IS INCREASED WITH DIRECT SUNSHINE UPON THE VEHICLE. Look up ODI 11364301 at NHTSA ↗
Electrical System	5,500–31,650 mi	21,500 mi	7	ODI 11330875 · 84 mi VEHICLE PURCHASED 5/12/20. ON 5/22/20, AT ODO 84 MILES, ON STARTUP, VEHICLE DISPLAYED POWERTRAIN FAULT - ILLUMINATES WHEN A POWERTRAIN OR AWD FAULT HAS BEEN DETECTED. CONTACT YOUR AUTHORIZED DEALER AS SOON AS POSSIBLE. VEHICLE FLAT BED TOWED TO SUNSTATE FORD WEST COLONIAL DR ORLANDO FL (PURCHASE DEALERSHIP). SERVICE TEAM HAD VEHICLE 5 DAYS. CLEARED CODES U0131, U0100, U0140, U0155, U0198, U0253, U0257, P0919, U0212, U023A, U0103, U0111, U0121, U013F, U0159, U0232, U0233, U0293, U0401, U0415, U0420, U0424, U0531, U0101, U0418, U0429, U01… Look up ODI 11330875 at NHTSA ↗ ODI 11331444 · 5,000 mi WHILE DRIVING DOWN HIGHWAY AT APPROXIMATELY 45MPH A WARNING APPEARED "STOP SAFELY NOW" WITH A HAZARD SIGN. THE VEHICLE SUDDENLY AND UNEXPECTEDLY LOST POWER AND SLOWED TO APPX 5MPH. WAS UNABLE TO REGAIN SPEED AND ACCELERATOR DID NOT RESPOND. APPROXIMATELY 30 SECONDS LATER AN ONCOMING AMBULANCE APPEARED OVER THE HILL IN THE OPPOSITE LANE AND PROCEEDED PAST. POWER STILL WAS NOT RESTORED. CONTINUED SHORT DISTANCE UNTIL ABLE TO SAFELY PULL OVER TO SIDE OF ROAD. UNABLE TO SHUT OFF VEHICLE. ARRANGED FOR VEHICLE TO BE TOWED TO DEALER FRIENDLY FORD… Look up ODI 11331444 at NHTSA ↗ ODI 11399549 · 6,000 mi PASSENGER SIDE BLIND SPOT WARNING IDICATOR IN MIRROR COME ON WHEN NO OTHER VEHICLE IS PRESENT. AT OTHER TIMES, INDICATOR DOES NOT COME ON AT ALL, EVEN IF A VEHICLE IS PRESENT IN THE BLIND SPOT. THIS IS A SAFETY ISSUE. INDICATOR CANNOT BE TRUSTED. MANY OWNERS REPORT THIS SAME PROBLEM ON FORUMS. FORD HAS NO SOLUTION. Look up ODI 11399549 at NHTSA ↗
Power Train	1,550–26,474 mi	3,600 mi	10	ODI 11318338 · 1,700 mi MULTIPLE TIMES VEHICLE HAS SAID STOP SAFELY NOW WHILE DRIVING AND LIMITED ME TO ENOUGH POWER TO MAINTAIN 15MPH AT THE MOST. THIS HAS HAPPENED AT HIGHER SPEEDS AND HAS REQUIRED PULLING TO THE SHOULDER. Look up ODI 11318338 at NHTSA ↗ ODI 11322117 · 1,500 mi I RECEIVED A NOTOFICATION FOR A "FIELD SERVICE ACTION" 20B14 FOR A POWETRAIN CONTROL MODULE UPDATE ON MY 2020 FORD ESCAPE HYBRID DUE TO "STOP SAFELY NOW" AND CHECK ENGINE LIGHT AND DTC'S P0340 AND P0340 I TOOK IT IN TO THE DEALERSHIP ON 23 APRIL 2020 FOR THE UPDATE, I WAS THEN INFORMED MY MY SERVICE ADVISOR THAT THIS UPDATE IS NOW ON INDEFINITE HOLD DUE TO THE UPDAYE CAUSING ADDITIONAL FAULT CODES ON THE ELECTRONIC POWER STERRING AND OTHER SYSTEMS. HE ALSO PROVIDED ME WITH A LETTER FROM DAVID J. JOHNSON DIRECTOR SERVICE ENGINEERING OPERATIONS… Look up ODI 11322117 at NHTSA ↗ ODI 11330875 · 84 mi VEHICLE PURCHASED 5/12/20. ON 5/22/20, AT ODO 84 MILES, ON STARTUP, VEHICLE DISPLAYED POWERTRAIN FAULT - ILLUMINATES WHEN A POWERTRAIN OR AWD FAULT HAS BEEN DETECTED. CONTACT YOUR AUTHORIZED DEALER AS SOON AS POSSIBLE. VEHICLE FLAT BED TOWED TO SUNSTATE FORD WEST COLONIAL DR ORLANDO FL (PURCHASE DEALERSHIP). SERVICE TEAM HAD VEHICLE 5 DAYS. CLEARED CODES U0131, U0100, U0140, U0155, U0198, U0253, U0257, P0919, U0212, U023A, U0103, U0111, U0121, U013F, U0159, U0232, U0233, U0293, U0401, U0415, U0420, U0424, U0531, U0101, U0418, U0429, U01… Look up ODI 11330875 at NHTSA ↗
Structure:Body:Door	31,710–46,505 mi	40,000 mi	11	ODI 11468960 · 48,010 mi The contact owns a 2020 Ford Escape. The contact stated while getting into the vehicle she heard a loud noise when opening and closing the driver's side door. The contact stated that the driver's side door failed to open as needed and the driver's side window failed to roll down as needed. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 48,0… Look up ODI 11468960 at NHTSA ↗ ODI 11528128 · 40,000 mi The contact owns a 2020 Ford Escape. The contact stated that while opening and closing the driver's side door, there was an abnormal crunching sound coming from the door. The contact stated that he observed that the welds on the door and the check arm were fractured. The contact stated that the driver's side window no longer raised or lowered as designed. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the driver's side door needed to be replaced. The vehicle was repaired. The manufacturer had not… Look up ODI 11528128 at NHTSA ↗ ODI 11540789 · 45,000 mi The contact owns a 2020 Ford Escape. The contact stated while opening the front driver's side door, the door weld fractured. The contact stated that she closed the door with force to keep it closed. The vehicle was taken to an unknown dealer, who informed the contact that the warranty had expired. Additionally, the contact stated while driving 30 MPH, the warning light indicating that the passenger's side door was opened, illuminated and she noticed that the door was not closed securely. The vehicle was not repaired. The manufacturer was contac… Look up ODI 11540789 at NHTSA ↗
Visibility/Wiper	Too few reports for a range	2,200 mi	1 (sparse)	ODI 11364301 · 2,200 mi THE TOP OF DASH BOARD IN ITS ENTIRETY BUT SPECIFICALLY THE TRIM PIECE AROUND THE HEADS-UP DISPLAY ON SPECIFIC TRIM/MODES CREATES A REFLECTION UPON THE WINDSHIELD, PARTICULARLY DIRECTLY IN THE DRIVERS MAIN SIGHT LINE, WITH SUCH LOW OPACITY IT MAKES DRIVING VISIBILITY DIFFICULT. ADDITIONALLY THE TRIM PIECE IS SMOOTH PLASTIC, WHEREAS THE DASH ITSELF IS TEXTURED. THIS OCCURS PRIMARILY DURING THE DAY DURING ANY LIGHTING CONDITION OUTSIDE AND IS INCREASED WITH DIRECT SUNSHINE UPON THE VEHICLE. Look up ODI 11364301 at NHTSA ↗
Fuel/Propulsion System	Too few reports for a range	28,799 mi	1 (sparse)	ODI 11407409 · 28,799 mi MY CAR HAS SUFFERED A SUDDEN AND COMPLETE LOSS OF ENGINE POWER WHILE DRIVING AT FULL SPEED ON THE HIGHWAY. THIS HAS HAPPENED ON TWO OCCASIONS. THESE WERE VERY, VERY DANGEROUS SITUATIONS. EACH TIME IT WAS ONLY THROUGH GOOD LUCK THAT WE WERE ABLE TO MAKE IT ACROSS TWO LANES OF SPEEDING TRAFFIC IN A CAR WITH NO ENGINE POWER TO PULL OFF ON THE SHOULDER OF THE HIGHWAY. AFTER THE CAR WAS SHUT DOWN FOR A FEW MINUTES, IT RESTARTED EACH TIME. THE FIRST OCCURRENCE HAPPENED IN JUNE, 2020, WHILE DRIVING WITH MY CHILD. I NOTICED RIGHT AFTER THAT FORD HAD … Look up ODI 11407409 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	3	None	ODI 11617450 Sunroof internal protective part lost its adhesion and fell while driving. Sunroof fabric came loose causing the sunroof to malfunction potentially causing more damage if you try to use it. Look up ODI 11617450 at NHTSA ↗ ODI 11617837 Whenever I shut off my 2020 Ford Escape Hybrid or when I am about to turn it on, a message appears on the touchscreen that says: "System off to save battery, please turn ignition off or start engine." I have replaced the battery but I get the same error message. When I took the car to Firestone, they performed a Diagnostic which did not indicate that there was anything wrong with the battery. When I spoke to a Hybrid Battery Specialist, he told me that the error message was for my "12 volt battery. It is a fairly common problem with your Escape… Look up ODI 11617837 at NHTSA ↗ ODI 11622531 The shade retraction on the moonroof is malfunctioning, causing the fabric to not retract completely, the sagging fabric is causing visibility obstruction. My Ford dealership have inspected the issue and have quoted me an approximate price of $1700 to fix the issue, which is currently cost prohibitive for me ($400 for the replacement part + approx 6 hours of labor), unfortunately this will not be covered by my warranty. There were no warning messages prior to failure, I pressed the button to open my moonroof one day and this happened, if I was … Look up ODI 11622531 at NHTSA ↗
2024-11	2	None	ODI 11623623 · 37,400 mi The contact owns a 2020 Ford Escape. The contact stated while driving 65 MPH on the highway, the vehicle decelerated unintendedly. Several unknown warning lights were illuminated. The contact stated that after driving a short distance and depressing the accelerator pedal, the vehicle responded as needed. The vehicle was driven to the intended destination. The contact stated that the incident was significantly frightening. An unknown dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The contact referenced recal… Look up ODI 11623623 at NHTSA ↗ ODI 11626906 While filling the gas tank with fuel the fuel spits back causing an unsafe condition. There is a technical service bulletin for this by Ford (number 22-2433), but no recall. Many people have complained about this condition. Look up ODI 11626906 at NHTSA ↗
2024-12	3	None	ODI 11628274 Gear selector knob silver plating is flaking off and leaving sharp edges.the edges are sharp enough to cut your fingers Look up ODI 11628274 at NHTSA ↗ ODI 11630667 The car has a panoramic roof with automatic open/close sunshade that cover the interior of the glass. I was opening the sunshade to open the moon roof and the shade all of the suden came down and did not roll as intended and my visibility while I was driving was gone for a second until my wife helped out quickly so we do not crash. The problem is common for this car in the ford forums online and the dealerships are not concerend or applying any responsbility of the problem and the safety of it. there was no message or warning but it put myself … Look up ODI 11630667 at NHTSA ↗ ODI 11633447 The hybrid battery coolant line has a leak and is available for inspection. Driving the vehicle with this leak can compromise the battery resulting in overheating which could cause the vehicle to break down, fire, or burn. The dealer confirmed the leak. The dealer was a manufacturer dealer and they inspected the vehicle. There were no indications of a leak. Look up ODI 11633447 at NHTSA ↗
2025-01	1	None	ODI 11639520 The sunroof cover came down and blocked my rear visibility. It took a few attempts to get the cover back up because I need to see what is behind me for safety purposes. Then, when I was sesrching online for the solution, I realized a lot of people with 2020 - 2022 Ford Escapes were also having issues with the sunroof cover. It is quite dangerous for it to fall. Look up ODI 11639520 at NHTSA ↗
2025-02	2	None	ODI 11644872 The vehicle is just under 37K miles. I was operating the vehicle normally, and the wrench icon came on, indicating a powertrain issue. There are recalls for this for some vehicles but not all, and it seems to occur just after warranties expiring. I am concerned my vehicle falls under this service bulletin but has not been properly added: SSM 49157 - 2020 Escape - Illuminated MIL With DTCs U0100, U0401, P166B, P1753, P0929, And/Or P0919 Some 2020 Escape vehicles may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble c… Look up ODI 11644872 at NHTSA ↗ ODI 11645477 · 60,000 mi The contact owns a 2020 Ford Escape Hybrid. The contact stated that while operating the vehicle, there was an abnormally strong odor of mold and mildew was inside the cabin of the vehicle. The vehicle was taken to the local dealer who discovered that rainwater had leaked into the trunk and spare tire well, causing mold and mildew to develop inside the vehicle. The contact was informed that the carpet needed to be replaced. The exact cause of the water intrusion was unknown. The vehicle was not yet repaired. There was no illness or sickness repo… Look up ODI 11645477 at NHTSA ↗
2025-03	2	None	ODI 11648987 I recently found out through a Ford dealer that there was a recall on the door on my Ford escape. I never received anything in the mail. I had the issue fixed by my local mechanic and he used Ford parts. I would like A reimbursement. Look up ODI 11648987 at NHTSA ↗ ODI 11649296 · 38,000 mi The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, an abnormal coolant consumption was noticed. No warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. Look up ODI 11649296 at NHTSA ↗
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	1	None	ODI 11682471 Sluggish acceleration, car would not go faster than 37 MPH at full throttle, appeared to be running on hybrid motor only, not on engine power. 2020 Ford Escape Hybrid. 2.5 L engine. Only got 1 mile, returned home. No smoke, no fire, just not accelerating. Car was completely fine the day before. Got towed to Ford dealer next morning. Look up ODI 11682471 at NHTSA ↗
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	25V881000	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	1	None	ODI 11734867 · 79,000 mi The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V123000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the sync screen intermittently displayed an inverted image. The contact added that the inability to properly use … Look up ODI 11734867 at NHTSA ↗
2026-05	0	None	No examples available for this selection.
2026-06	1	None	ODI 11747278 The panoramic sunroof cover, it is available for inspection upon request my safety was jeopardized while driving my car at the time, the problem has not been reproduced, but it has been confirmed by dealer the Ford dealer told me that it would cost me $2000 plus a $200 labor fee to get it repaired and I did tell him that I had looked on a site and saw that this happened happened to a lot of Ford escape buyers. There weren’t any warnings as I was driving, and I pushed the button to open up the sunroof. The cover just flapped and went all the way… Look up ODI 11747278 at NHTSA ↗
2026-07	4	None	ODI 11747622 Our 2020 Ford Escape Titanium began making a flutter noise at lower speeds. An independent mechanic checked for codes and none were present. He advised to drive until the check engine light comes on. Two days later the car had a knocking noise in the engine compartment. Driving home, accelerating onto a hiway the engine made a loud metallic noise as the engine started to overspeed. The car shut itself off and we pulled over to the shoulder. We were stuck on a 65 mph 4 lane hiway for 3 hours trying to work with roadside assistance for a tow… Look up ODI 11747622 at NHTSA ↗ ODI 11748234 Changed 12V battery because liftgate was inconsistently opening. Would click but not release. I have tried the resetting the system with accessory mode, pressing brake and flashing highbeams, have disabled liftgate and reenabled liftgate, have even tried the emergency release under access panel and it still will not open but clicks. Look up ODI 11748234 at NHTSA ↗ ODI 11748752 · 82,000 mi The contact owns a 2020 Ford Escape. The contact stated that the vehicle was taken to a local dealer for NHTSA Campaign Number: 26V123000 (Back Over Prevention). The dealer performed the software reprogramming; however, a week after the recall repair, the display screen and rearview camera shut off again. Additionally, a piece of interior ceiling trim fell and struck the contact's arm, resulting in a minor injury. The local dealer was contacted, but the vehicle was not repaired due to the dealer's request for a diagnostic fee for the recall rem… Look up ODI 11748752 at NHTSA ↗
2026-08	5	None	ODI 11755477 When the outside temperature gets over 95F, the rotary gear shifter locks up in Park and will not let you shift into Drive. Multiple restarts over 30 minutes with the A/C center console pointed down to cool off the rotary shifter dial. This really is annoying. Twice I was late for appointments. I am handicapped disabled veteran and need this car to work, 100 percent of the time. The ford escape online forums, nor Ford have a fix. It's a KNOWN problem on the forums. Ford said they fixed it when I sent it in for an unrelated maintenance stop. … Look up ODI 11755477 at NHTSA ↗ ODI 11757511 · 90,000 mi The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the panoramic sunroof center trim piece became dislodged. The contact associated the failure with Technical Service Bulletin: 23-213 and stated it was a known issue with the panoramic sunroof center trim pieces being dislodged due to extreme heat and weather. The dealer was contacted and stated that a master technician was needed to perform the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure m… Look up ODI 11757511 at NHTSA ↗ ODI 11757901 I went to [XXX] for the weekend, and on Sunday XXX I just left a restaurant and my car was parked on the street. As I left I was driving down a one way public street. I thought I hit a parked car to my right because I heard a noise that sounding like I hit something. I looked in the mirror and saw I was far from the parked cars and kept going. I went about a mile more and parked, and when I got out of the vehicle my friend/passenger said what happened to your car? and the passenger side top cover of my tailgate was missing. I told him I had… Look up ODI 11757901 at NHTSA ↗
2026-09 (partial)	1	None	ODI 11764794 Brought vehicle in for Manufacturer Recall Number26C11 NHTSA Recall Number26V123 During the recall, the reprogramming procedure was unsuccessful and left my APIM non-operational. Fremont Ford returned the vehicle to me without a functioning display screen or backup camera while waiting for the replacement part to arrive. I was also informed that Ford would not provide a rental vehicle for this recall. As a result, I brought in a fully functional vehicle for a recall service and received it back with critical features no longer operational. T… Look up ODI 11764794 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 55 complaints · 2023: 22 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	10	39	55
2023	7	18	22

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	68	0	0
2023	23	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Structure:Body	Engine	Unknown Or Other	Electrical System	Power Train	Structure:Body:Door	Visibility/Wiper	Fuel/Propulsion System
Structure:Body	—	1 ODI 11533959 1 Engine Fire Safety Recall Dealer not able to fix the problem. 2 Driver's side door hinge broken window will not go down. Dealer told me this is not a manufacture problem. Look up ODI 11533959 at NHTSA ↗	9 ODI 11388209 · 790 mi PANORAMIC VISTA ROOF PANEL IMPROPERLY ALIGNED FROM FACTORY WHICH ALLOWED RAIN WATER TO FLOW TO INTERIOR AND DAMAGE HEADLINER / WET ELECTRONICS OF VEHICLE DUE TO FRONT EDGE OF THE SLIDING GLASS PANEL NOT FULLY CONTACTING THE MARGIN SEAL. Look up ODI 11388209 at NHTSA ↗ ODI 11416047 · 55 mi LIFT GATE RANDOMLY CLOSED HIT ME IN THE HEAD WHEN I AS IN THE BACK OF THE CAR.THELIFT GATE RANDOMLY OPENED WHEN I WALKED BEHIND THE CAR. Look up ODI 11416047 at NHTSA ↗ ODI 11531410 My front left drivers side door wouldnt close, I noticed the spot welds holding the door strap component in place had broke free and was now being pushed into the door shell. I took my car to the dealership and they said it is not covered. I have since looked on line, on how to repair this defect and see this is a known issue to the make and model year of my vehicle. Look up ODI 11531410 at NHTSA ↗	1 ODI 11330875 · 84 mi VEHICLE PURCHASED 5/12/20. ON 5/22/20, AT ODO 84 MILES, ON STARTUP, VEHICLE DISPLAYED POWERTRAIN FAULT - ILLUMINATES WHEN A POWERTRAIN OR AWD FAULT HAS BEEN DETECTED. CONTACT YOUR AUTHORIZED DEALER AS SOON AS POSSIBLE. VEHICLE FLAT BED TOWED TO SUNSTATE FORD WEST COLONIAL DR ORLANDO FL (PURCHASE DEALERSHIP). SERVICE TEAM HAD VEHICLE 5 DAYS. CLEARED CODES U0131, U0100, U0140, U0155, U0198, U0253, U0257, P0919, U0212, U023A, U0103, U0111, U0121, U013F, U0159, U0232, U0233, U0293, U0401, U0415, U0420, U0424, U0531, U0101, U0418, U0429, U01… Look up ODI 11330875 at NHTSA ↗	1 ODI 11330875 · 84 mi VEHICLE PURCHASED 5/12/20. ON 5/22/20, AT ODO 84 MILES, ON STARTUP, VEHICLE DISPLAYED POWERTRAIN FAULT - ILLUMINATES WHEN A POWERTRAIN OR AWD FAULT HAS BEEN DETECTED. CONTACT YOUR AUTHORIZED DEALER AS SOON AS POSSIBLE. VEHICLE FLAT BED TOWED TO SUNSTATE FORD WEST COLONIAL DR ORLANDO FL (PURCHASE DEALERSHIP). SERVICE TEAM HAD VEHICLE 5 DAYS. CLEARED CODES U0131, U0100, U0140, U0155, U0198, U0253, U0257, P0919, U0212, U023A, U0103, U0111, U0121, U013F, U0159, U0232, U0233, U0293, U0401, U0415, U0420, U0424, U0531, U0101, U0418, U0429, U01… Look up ODI 11330875 at NHTSA ↗	0	1 ODI 11515576 While attempting to fuel the vehicle, thinking the hood latch was the fuel door release, the hood latch was pulled (twice). After completing fueling we re-entered the roadway and at about 45 mph, the hood flew up and backwards over the windscreen. We were able to stop the vehicle and close the hood without further incident although there is damage to body panels and the windscreen. Although an operator error was made by confusing the hood latch with the fuel door release, it seems like a poor and dangerous design to be able to completely unlat… Look up ODI 11515576 at NHTSA ↗	0
Engine	1 ODI 11533959 1 Engine Fire Safety Recall Dealer not able to fix the problem. 2 Driver's side door hinge broken window will not go down. Dealer told me this is not a manufacture problem. Look up ODI 11533959 at NHTSA ↗	—	3 ODI 11432634 My car, at the time was a moving vehicle at a NYC parkway intersection. malfunctioned. Dashboard, navigation radio went black. Navigation panel shows vehicle network communications error. car stopped moving.gear can shift. hazard light or hatch can turn one. Once dealer restarted the car, system generated notification listed powertrain to restraint control and four wheel drive failures. But phone still kept connecting to car on Bluetooth. This caused me to have to keep dialing back to 911, AAA, Ford roadside and dealer service because call rece… Look up ODI 11432634 at NHTSA ↗ ODI 11488988 On June7th I was driving home in my 2020 hybrid escape when the motor quit and the car came to a stop, then smoke started coming out from under the hood, I opened the hood and flames shot out at the back side of the motor on the passenger side, oil was leaking on to the road and on fire, I called the fire department, when they got there all the fire finally went out as the oil burned up. I had the car towed that day to Purchase ford in Mayfield KY. where it is still at. At first I was told this would be a warranty covered job, the car had 37500… Look up ODI 11488988 at NHTSA ↗ ODI 11590653 The car battery keeps being drained by modules staying active, this has affected my car so far twice in a year. This poses a safety issue as the car can get stuck and is inoperative. Ford has 2 service bulletins to repair the issue to reprogram the ABS module and PCM, they are SSM 49574 and SSM 49990. However Ford will not cover these repairs under extended warranty and although the issue initially occurred while under the 3yr/30k warranty but they didn’t have the service bulletins out at that time. This needs to be listed as recall issue as ma… Look up ODI 11590653 at NHTSA ↗	14 ODI 11432634 My car, at the time was a moving vehicle at a NYC parkway intersection. malfunctioned. Dashboard, navigation radio went black. Navigation panel shows vehicle network communications error. car stopped moving.gear can shift. hazard light or hatch can turn one. Once dealer restarted the car, system generated notification listed powertrain to restraint control and four wheel drive failures. But phone still kept connecting to car on Bluetooth. This caused me to have to keep dialing back to 911, AAA, Ford roadside and dealer service because call rece… Look up ODI 11432634 at NHTSA ↗ ODI 11488988 On June7th I was driving home in my 2020 hybrid escape when the motor quit and the car came to a stop, then smoke started coming out from under the hood, I opened the hood and flames shot out at the back side of the motor on the passenger side, oil was leaking on to the road and on fire, I called the fire department, when they got there all the fire finally went out as the oil burned up. I had the car towed that day to Purchase ford in Mayfield KY. where it is still at. At first I was told this would be a warranty covered job, the car had 37500… Look up ODI 11488988 at NHTSA ↗ ODI 11494994 This has happened a few times sporadically since I have owned the vehicle in 2020. As I am driving it will alert me to stop safely now. The car will loose power and not allow me to go past 15 mph. The screen will go blank and the ac will not throw cool air. This is concerning because since the car looses power, it is dangerous if I am at a fast speed. Once I pull over, sometimes I cannot turn off the car. And if I do turn it off, I cannot turn it back on for a few minutes. Look up ODI 11494994 at NHTSA ↗	6 ODI 11494994 This has happened a few times sporadically since I have owned the vehicle in 2020. As I am driving it will alert me to stop safely now. The car will loose power and not allow me to go past 15 mph. The screen will go blank and the ac will not throw cool air. This is concerning because since the car looses power, it is dangerous if I am at a fast speed. Once I pull over, sometimes I cannot turn off the car. And if I do turn it off, I cannot turn it back on for a few minutes. Look up ODI 11494994 at NHTSA ↗ ODI 11511893 Vehicle enters deep sleep mode within minutes of parking and won’t start again until it is jump started. This software problem has left me stranded three times. Look up ODI 11511893 at NHTSA ↗ ODI 11539862 Recall came out in May. Still no remedy.... Look up ODI 11539862 at NHTSA ↗	0	0	3 ODI 11539862 Recall came out in May. Still no remedy.... Look up ODI 11539862 at NHTSA ↗ ODI 11575510 My vehicle is continuously triggers a check engine light, which goes on and off. It states on the FORD APP that the engine is detecting that the exhaust gas recirculation system flow is higher than expected for the operating conditions. I have repeatedly requested that this be evaluated but every time I go in for service they tell me that they will not look at it unless the check engine light is on (Which it goes on and off all the time with the same record) and they refuse to go off the check engine history on my APP. There is also a sound com… Look up ODI 11575510 at NHTSA ↗ ODI 11615422 I have received 2 letters from manufacturer, than I had appointment dealer service, I went there and worker sad to me we don't have it, than I tried another services , they same answer, than I contacted ford, ford told to me car is good condition don't need replacement Look up ODI 11615422 at NHTSA ↗
Unknown Or Other	9 ODI 11388209 · 790 mi PANORAMIC VISTA ROOF PANEL IMPROPERLY ALIGNED FROM FACTORY WHICH ALLOWED RAIN WATER TO FLOW TO INTERIOR AND DAMAGE HEADLINER / WET ELECTRONICS OF VEHICLE DUE TO FRONT EDGE OF THE SLIDING GLASS PANEL NOT FULLY CONTACTING THE MARGIN SEAL. Look up ODI 11388209 at NHTSA ↗ ODI 11416047 · 55 mi LIFT GATE RANDOMLY CLOSED HIT ME IN THE HEAD WHEN I AS IN THE BACK OF THE CAR.THELIFT GATE RANDOMLY OPENED WHEN I WALKED BEHIND THE CAR. Look up ODI 11416047 at NHTSA ↗ ODI 11531410 My front left drivers side door wouldnt close, I noticed the spot welds holding the door strap component in place had broke free and was now being pushed into the door shell. I took my car to the dealership and they said it is not covered. I have since looked on line, on how to repair this defect and see this is a known issue to the make and model year of my vehicle. Look up ODI 11531410 at NHTSA ↗	3 ODI 11432634 My car, at the time was a moving vehicle at a NYC parkway intersection. malfunctioned. Dashboard, navigation radio went black. Navigation panel shows vehicle network communications error. car stopped moving.gear can shift. hazard light or hatch can turn one. Once dealer restarted the car, system generated notification listed powertrain to restraint control and four wheel drive failures. But phone still kept connecting to car on Bluetooth. This caused me to have to keep dialing back to 911, AAA, Ford roadside and dealer service because call rece… Look up ODI 11432634 at NHTSA ↗ ODI 11488988 On June7th I was driving home in my 2020 hybrid escape when the motor quit and the car came to a stop, then smoke started coming out from under the hood, I opened the hood and flames shot out at the back side of the motor on the passenger side, oil was leaking on to the road and on fire, I called the fire department, when they got there all the fire finally went out as the oil burned up. I had the car towed that day to Purchase ford in Mayfield KY. where it is still at. At first I was told this would be a warranty covered job, the car had 37500… Look up ODI 11488988 at NHTSA ↗ ODI 11590653 The car battery keeps being drained by modules staying active, this has affected my car so far twice in a year. This poses a safety issue as the car can get stuck and is inoperative. Ford has 2 service bulletins to repair the issue to reprogram the ABS module and PCM, they are SSM 49574 and SSM 49990. However Ford will not cover these repairs under extended warranty and although the issue initially occurred while under the 3yr/30k warranty but they didn’t have the service bulletins out at that time. This needs to be listed as recall issue as ma… Look up ODI 11590653 at NHTSA ↗	—	5 ODI 11432634 My car, at the time was a moving vehicle at a NYC parkway intersection. malfunctioned. Dashboard, navigation radio went black. Navigation panel shows vehicle network communications error. car stopped moving.gear can shift. hazard light or hatch can turn one. Once dealer restarted the car, system generated notification listed powertrain to restraint control and four wheel drive failures. But phone still kept connecting to car on Bluetooth. This caused me to have to keep dialing back to 911, AAA, Ford roadside and dealer service because call rece… Look up ODI 11432634 at NHTSA ↗ ODI 11456472 2020 Ford Escape Titanium Hybrid - Battery does not start. Occurrence: twice at 15K and 21K. Total mileage on vehicle: 21K. Turning the ignition key of the Escape Hybrid, the electric motor is supposed to be activated. The electric motor, in turn, starts the gasoline engine. At this point, there is total failure. Look up ODI 11456472 at NHTSA ↗ ODI 11481625 Windows operating intermittently. Repeatedly the dashboard flashes "Cross Traffic System Fault", "Blind Spot System Fault", "Blind Spot Left/Right Sensor Fault" occasionally "Cannot Access Memory While Driving". The lower center display panel on the instrument panel goes completely BLACK, and one cannot operate the defroster or air conditioner. The problem occurs intermittently, but when it starts it is more or less continuous for long periods of time. Ford (DeMontrond Ford) has now worked on the problem at least seven times, but safety issu… Look up ODI 11481625 at NHTSA ↗	0	1 ODI 11553203 My vehicle is exhibiting the issues described in SSM 50150. The driver's side door spot welds have failed on my 2020 Ford Escape hybrid. The issue began as a creaking sound as I opened and closed my driver's side front door. The door was also stiff and difficult to operate. 2 days later the door became even more difficult to open and close. A day after that the door welds failed. After the weld failure the door moved freely except the door catch would jam due to it floating. To allow proper door operation of the door the catch had to be unbolte… Look up ODI 11553203 at NHTSA ↗	3 ODI 11364301 · 2,200 mi THE TOP OF DASH BOARD IN ITS ENTIRETY BUT SPECIFICALLY THE TRIM PIECE AROUND THE HEADS-UP DISPLAY ON SPECIFIC TRIM/MODES CREATES A REFLECTION UPON THE WINDSHIELD, PARTICULARLY DIRECTLY IN THE DRIVERS MAIN SIGHT LINE, WITH SUCH LOW OPACITY IT MAKES DRIVING VISIBILITY DIFFICULT. ADDITIONALLY THE TRIM PIECE IS SMOOTH PLASTIC, WHEREAS THE DASH ITSELF IS TEXTURED. THIS OCCURS PRIMARILY DURING THE DAY DURING ANY LIGHTING CONDITION OUTSIDE AND IS INCREASED WITH DIRECT SUNSHINE UPON THE VEHICLE. Look up ODI 11364301 at NHTSA ↗ ODI 11630667 The car has a panoramic roof with automatic open/close sunshade that cover the interior of the glass. I was opening the sunshade to open the moon roof and the shade all of the suden came down and did not roll as intended and my visibility while I was driving was gone for a second until my wife helped out quickly so we do not crash. The problem is common for this car in the ford forums online and the dealerships are not concerend or applying any responsbility of the problem and the safety of it. there was no message or warning but it put myself … Look up ODI 11630667 at NHTSA ↗ ODI 11639520 The sunroof cover came down and blocked my rear visibility. It took a few attempts to get the cover back up because I need to see what is behind me for safety purposes. Then, when I was sesrching online for the solution, I realized a lot of people with 2020 - 2022 Ford Escapes were also having issues with the sunroof cover. It is quite dangerous for it to fall. Look up ODI 11639520 at NHTSA ↗	0
Electrical System	1 ODI 11330875 · 84 mi VEHICLE PURCHASED 5/12/20. ON 5/22/20, AT ODO 84 MILES, ON STARTUP, VEHICLE DISPLAYED POWERTRAIN FAULT - ILLUMINATES WHEN A POWERTRAIN OR AWD FAULT HAS BEEN DETECTED. CONTACT YOUR AUTHORIZED DEALER AS SOON AS POSSIBLE. VEHICLE FLAT BED TOWED TO SUNSTATE FORD WEST COLONIAL DR ORLANDO FL (PURCHASE DEALERSHIP). SERVICE TEAM HAD VEHICLE 5 DAYS. CLEARED CODES U0131, U0100, U0140, U0155, U0198, U0253, U0257, P0919, U0212, U023A, U0103, U0111, U0121, U013F, U0159, U0232, U0233, U0293, U0401, U0415, U0420, U0424, U0531, U0101, U0418, U0429, U01… Look up ODI 11330875 at NHTSA ↗	14 ODI 11432634 My car, at the time was a moving vehicle at a NYC parkway intersection. malfunctioned. Dashboard, navigation radio went black. Navigation panel shows vehicle network communications error. car stopped moving.gear can shift. hazard light or hatch can turn one. Once dealer restarted the car, system generated notification listed powertrain to restraint control and four wheel drive failures. But phone still kept connecting to car on Bluetooth. This caused me to have to keep dialing back to 911, AAA, Ford roadside and dealer service because call rece… Look up ODI 11432634 at NHTSA ↗ ODI 11488988 On June7th I was driving home in my 2020 hybrid escape when the motor quit and the car came to a stop, then smoke started coming out from under the hood, I opened the hood and flames shot out at the back side of the motor on the passenger side, oil was leaking on to the road and on fire, I called the fire department, when they got there all the fire finally went out as the oil burned up. I had the car towed that day to Purchase ford in Mayfield KY. where it is still at. At first I was told this would be a warranty covered job, the car had 37500… Look up ODI 11488988 at NHTSA ↗ ODI 11494994 This has happened a few times sporadically since I have owned the vehicle in 2020. As I am driving it will alert me to stop safely now. The car will loose power and not allow me to go past 15 mph. The screen will go blank and the ac will not throw cool air. This is concerning because since the car looses power, it is dangerous if I am at a fast speed. Once I pull over, sometimes I cannot turn off the car. And if I do turn it off, I cannot turn it back on for a few minutes. Look up ODI 11494994 at NHTSA ↗	5 ODI 11432634 My car, at the time was a moving vehicle at a NYC parkway intersection. malfunctioned. Dashboard, navigation radio went black. Navigation panel shows vehicle network communications error. car stopped moving.gear can shift. hazard light or hatch can turn one. Once dealer restarted the car, system generated notification listed powertrain to restraint control and four wheel drive failures. But phone still kept connecting to car on Bluetooth. This caused me to have to keep dialing back to 911, AAA, Ford roadside and dealer service because call rece… Look up ODI 11432634 at NHTSA ↗ ODI 11456472 2020 Ford Escape Titanium Hybrid - Battery does not start. Occurrence: twice at 15K and 21K. Total mileage on vehicle: 21K. Turning the ignition key of the Escape Hybrid, the electric motor is supposed to be activated. The electric motor, in turn, starts the gasoline engine. At this point, there is total failure. Look up ODI 11456472 at NHTSA ↗ ODI 11481625 Windows operating intermittently. Repeatedly the dashboard flashes "Cross Traffic System Fault", "Blind Spot System Fault", "Blind Spot Left/Right Sensor Fault" occasionally "Cannot Access Memory While Driving". The lower center display panel on the instrument panel goes completely BLACK, and one cannot operate the defroster or air conditioner. The problem occurs intermittently, but when it starts it is more or less continuous for long periods of time. Ford (DeMontrond Ford) has now worked on the problem at least seven times, but safety issu… Look up ODI 11481625 at NHTSA ↗	—	8 ODI 11330875 · 84 mi VEHICLE PURCHASED 5/12/20. ON 5/22/20, AT ODO 84 MILES, ON STARTUP, VEHICLE DISPLAYED POWERTRAIN FAULT - ILLUMINATES WHEN A POWERTRAIN OR AWD FAULT HAS BEEN DETECTED. CONTACT YOUR AUTHORIZED DEALER AS SOON AS POSSIBLE. VEHICLE FLAT BED TOWED TO SUNSTATE FORD WEST COLONIAL DR ORLANDO FL (PURCHASE DEALERSHIP). SERVICE TEAM HAD VEHICLE 5 DAYS. CLEARED CODES U0131, U0100, U0140, U0155, U0198, U0253, U0257, P0919, U0212, U023A, U0103, U0111, U0121, U013F, U0159, U0232, U0233, U0293, U0401, U0415, U0420, U0424, U0531, U0101, U0418, U0429, U01… Look up ODI 11330875 at NHTSA ↗ ODI 11407409 · 28,799 mi MY CAR HAS SUFFERED A SUDDEN AND COMPLETE LOSS OF ENGINE POWER WHILE DRIVING AT FULL SPEED ON THE HIGHWAY. THIS HAS HAPPENED ON TWO OCCASIONS. THESE WERE VERY, VERY DANGEROUS SITUATIONS. EACH TIME IT WAS ONLY THROUGH GOOD LUCK THAT WE WERE ABLE TO MAKE IT ACROSS TWO LANES OF SPEEDING TRAFFIC IN A CAR WITH NO ENGINE POWER TO PULL OFF ON THE SHOULDER OF THE HIGHWAY. AFTER THE CAR WAS SHUT DOWN FOR A FEW MINUTES, IT RESTARTED EACH TIME. THE FIRST OCCURRENCE HAPPENED IN JUNE, 2020, WHILE DRIVING WITH MY CHILD. I NOTICED RIGHT AFTER THAT FORD HAD … Look up ODI 11407409 at NHTSA ↗ ODI 11494994 This has happened a few times sporadically since I have owned the vehicle in 2020. As I am driving it will alert me to stop safely now. The car will loose power and not allow me to go past 15 mph. The screen will go blank and the ac will not throw cool air. This is concerning because since the car looses power, it is dangerous if I am at a fast speed. Once I pull over, sometimes I cannot turn off the car. And if I do turn it off, I cannot turn it back on for a few minutes. Look up ODI 11494994 at NHTSA ↗	0	0	2 ODI 11407409 · 28,799 mi MY CAR HAS SUFFERED A SUDDEN AND COMPLETE LOSS OF ENGINE POWER WHILE DRIVING AT FULL SPEED ON THE HIGHWAY. THIS HAS HAPPENED ON TWO OCCASIONS. THESE WERE VERY, VERY DANGEROUS SITUATIONS. EACH TIME IT WAS ONLY THROUGH GOOD LUCK THAT WE WERE ABLE TO MAKE IT ACROSS TWO LANES OF SPEEDING TRAFFIC IN A CAR WITH NO ENGINE POWER TO PULL OFF ON THE SHOULDER OF THE HIGHWAY. AFTER THE CAR WAS SHUT DOWN FOR A FEW MINUTES, IT RESTARTED EACH TIME. THE FIRST OCCURRENCE HAPPENED IN JUNE, 2020, WHILE DRIVING WITH MY CHILD. I NOTICED RIGHT AFTER THAT FORD HAD … Look up ODI 11407409 at NHTSA ↗ ODI 11615422 I have received 2 letters from manufacturer, than I had appointment dealer service, I went there and worker sad to me we don't have it, than I tried another services , they same answer, than I contacted ford, ford told to me car is good condition don't need replacement Look up ODI 11615422 at NHTSA ↗
Power Train	1 ODI 11330875 · 84 mi VEHICLE PURCHASED 5/12/20. ON 5/22/20, AT ODO 84 MILES, ON STARTUP, VEHICLE DISPLAYED POWERTRAIN FAULT - ILLUMINATES WHEN A POWERTRAIN OR AWD FAULT HAS BEEN DETECTED. CONTACT YOUR AUTHORIZED DEALER AS SOON AS POSSIBLE. VEHICLE FLAT BED TOWED TO SUNSTATE FORD WEST COLONIAL DR ORLANDO FL (PURCHASE DEALERSHIP). SERVICE TEAM HAD VEHICLE 5 DAYS. CLEARED CODES U0131, U0100, U0140, U0155, U0198, U0253, U0257, P0919, U0212, U023A, U0103, U0111, U0121, U013F, U0159, U0232, U0233, U0293, U0401, U0415, U0420, U0424, U0531, U0101, U0418, U0429, U01… Look up ODI 11330875 at NHTSA ↗	6 ODI 11494994 This has happened a few times sporadically since I have owned the vehicle in 2020. As I am driving it will alert me to stop safely now. The car will loose power and not allow me to go past 15 mph. The screen will go blank and the ac will not throw cool air. This is concerning because since the car looses power, it is dangerous if I am at a fast speed. Once I pull over, sometimes I cannot turn off the car. And if I do turn it off, I cannot turn it back on for a few minutes. Look up ODI 11494994 at NHTSA ↗ ODI 11511893 Vehicle enters deep sleep mode within minutes of parking and won’t start again until it is jump started. This software problem has left me stranded three times. Look up ODI 11511893 at NHTSA ↗ ODI 11539862 Recall came out in May. Still no remedy.... Look up ODI 11539862 at NHTSA ↗	0	8 ODI 11330875 · 84 mi VEHICLE PURCHASED 5/12/20. ON 5/22/20, AT ODO 84 MILES, ON STARTUP, VEHICLE DISPLAYED POWERTRAIN FAULT - ILLUMINATES WHEN A POWERTRAIN OR AWD FAULT HAS BEEN DETECTED. CONTACT YOUR AUTHORIZED DEALER AS SOON AS POSSIBLE. VEHICLE FLAT BED TOWED TO SUNSTATE FORD WEST COLONIAL DR ORLANDO FL (PURCHASE DEALERSHIP). SERVICE TEAM HAD VEHICLE 5 DAYS. CLEARED CODES U0131, U0100, U0140, U0155, U0198, U0253, U0257, P0919, U0212, U023A, U0103, U0111, U0121, U013F, U0159, U0232, U0233, U0293, U0401, U0415, U0420, U0424, U0531, U0101, U0418, U0429, U01… Look up ODI 11330875 at NHTSA ↗ ODI 11407409 · 28,799 mi MY CAR HAS SUFFERED A SUDDEN AND COMPLETE LOSS OF ENGINE POWER WHILE DRIVING AT FULL SPEED ON THE HIGHWAY. THIS HAS HAPPENED ON TWO OCCASIONS. THESE WERE VERY, VERY DANGEROUS SITUATIONS. EACH TIME IT WAS ONLY THROUGH GOOD LUCK THAT WE WERE ABLE TO MAKE IT ACROSS TWO LANES OF SPEEDING TRAFFIC IN A CAR WITH NO ENGINE POWER TO PULL OFF ON THE SHOULDER OF THE HIGHWAY. AFTER THE CAR WAS SHUT DOWN FOR A FEW MINUTES, IT RESTARTED EACH TIME. THE FIRST OCCURRENCE HAPPENED IN JUNE, 2020, WHILE DRIVING WITH MY CHILD. I NOTICED RIGHT AFTER THAT FORD HAD … Look up ODI 11407409 at NHTSA ↗ ODI 11494994 This has happened a few times sporadically since I have owned the vehicle in 2020. As I am driving it will alert me to stop safely now. The car will loose power and not allow me to go past 15 mph. The screen will go blank and the ac will not throw cool air. This is concerning because since the car looses power, it is dangerous if I am at a fast speed. Once I pull over, sometimes I cannot turn off the car. And if I do turn it off, I cannot turn it back on for a few minutes. Look up ODI 11494994 at NHTSA ↗	—	0	0	2 ODI 11407409 · 28,799 mi MY CAR HAS SUFFERED A SUDDEN AND COMPLETE LOSS OF ENGINE POWER WHILE DRIVING AT FULL SPEED ON THE HIGHWAY. THIS HAS HAPPENED ON TWO OCCASIONS. THESE WERE VERY, VERY DANGEROUS SITUATIONS. EACH TIME IT WAS ONLY THROUGH GOOD LUCK THAT WE WERE ABLE TO MAKE IT ACROSS TWO LANES OF SPEEDING TRAFFIC IN A CAR WITH NO ENGINE POWER TO PULL OFF ON THE SHOULDER OF THE HIGHWAY. AFTER THE CAR WAS SHUT DOWN FOR A FEW MINUTES, IT RESTARTED EACH TIME. THE FIRST OCCURRENCE HAPPENED IN JUNE, 2020, WHILE DRIVING WITH MY CHILD. I NOTICED RIGHT AFTER THAT FORD HAD … Look up ODI 11407409 at NHTSA ↗ ODI 11539862 Recall came out in May. Still no remedy.... Look up ODI 11539862 at NHTSA ↗
Structure:Body:Door	0	0	1 ODI 11553203 My vehicle is exhibiting the issues described in SSM 50150. The driver's side door spot welds have failed on my 2020 Ford Escape hybrid. The issue began as a creaking sound as I opened and closed my driver's side front door. The door was also stiff and difficult to operate. 2 days later the door became even more difficult to open and close. A day after that the door welds failed. After the weld failure the door moved freely except the door catch would jam due to it floating. To allow proper door operation of the door the catch had to be unbolte… Look up ODI 11553203 at NHTSA ↗	0	0	—	0	0
Visibility/Wiper	1 ODI 11515576 While attempting to fuel the vehicle, thinking the hood latch was the fuel door release, the hood latch was pulled (twice). After completing fueling we re-entered the roadway and at about 45 mph, the hood flew up and backwards over the windscreen. We were able to stop the vehicle and close the hood without further incident although there is damage to body panels and the windscreen. Although an operator error was made by confusing the hood latch with the fuel door release, it seems like a poor and dangerous design to be able to completely unlat… Look up ODI 11515576 at NHTSA ↗	0	3 ODI 11364301 · 2,200 mi THE TOP OF DASH BOARD IN ITS ENTIRETY BUT SPECIFICALLY THE TRIM PIECE AROUND THE HEADS-UP DISPLAY ON SPECIFIC TRIM/MODES CREATES A REFLECTION UPON THE WINDSHIELD, PARTICULARLY DIRECTLY IN THE DRIVERS MAIN SIGHT LINE, WITH SUCH LOW OPACITY IT MAKES DRIVING VISIBILITY DIFFICULT. ADDITIONALLY THE TRIM PIECE IS SMOOTH PLASTIC, WHEREAS THE DASH ITSELF IS TEXTURED. THIS OCCURS PRIMARILY DURING THE DAY DURING ANY LIGHTING CONDITION OUTSIDE AND IS INCREASED WITH DIRECT SUNSHINE UPON THE VEHICLE. Look up ODI 11364301 at NHTSA ↗ ODI 11630667 The car has a panoramic roof with automatic open/close sunshade that cover the interior of the glass. I was opening the sunshade to open the moon roof and the shade all of the suden came down and did not roll as intended and my visibility while I was driving was gone for a second until my wife helped out quickly so we do not crash. The problem is common for this car in the ford forums online and the dealerships are not concerend or applying any responsbility of the problem and the safety of it. there was no message or warning but it put myself … Look up ODI 11630667 at NHTSA ↗ ODI 11639520 The sunroof cover came down and blocked my rear visibility. It took a few attempts to get the cover back up because I need to see what is behind me for safety purposes. Then, when I was sesrching online for the solution, I realized a lot of people with 2020 - 2022 Ford Escapes were also having issues with the sunroof cover. It is quite dangerous for it to fall. Look up ODI 11639520 at NHTSA ↗	0	0	0	—	0
Fuel/Propulsion System	0	3 ODI 11539862 Recall came out in May. Still no remedy.... Look up ODI 11539862 at NHTSA ↗ ODI 11575510 My vehicle is continuously triggers a check engine light, which goes on and off. It states on the FORD APP that the engine is detecting that the exhaust gas recirculation system flow is higher than expected for the operating conditions. I have repeatedly requested that this be evaluated but every time I go in for service they tell me that they will not look at it unless the check engine light is on (Which it goes on and off all the time with the same record) and they refuse to go off the check engine history on my APP. There is also a sound com… Look up ODI 11575510 at NHTSA ↗ ODI 11615422 I have received 2 letters from manufacturer, than I had appointment dealer service, I went there and worker sad to me we don't have it, than I tried another services , they same answer, than I contacted ford, ford told to me car is good condition don't need replacement Look up ODI 11615422 at NHTSA ↗	0	2 ODI 11407409 · 28,799 mi MY CAR HAS SUFFERED A SUDDEN AND COMPLETE LOSS OF ENGINE POWER WHILE DRIVING AT FULL SPEED ON THE HIGHWAY. THIS HAS HAPPENED ON TWO OCCASIONS. THESE WERE VERY, VERY DANGEROUS SITUATIONS. EACH TIME IT WAS ONLY THROUGH GOOD LUCK THAT WE WERE ABLE TO MAKE IT ACROSS TWO LANES OF SPEEDING TRAFFIC IN A CAR WITH NO ENGINE POWER TO PULL OFF ON THE SHOULDER OF THE HIGHWAY. AFTER THE CAR WAS SHUT DOWN FOR A FEW MINUTES, IT RESTARTED EACH TIME. THE FIRST OCCURRENCE HAPPENED IN JUNE, 2020, WHILE DRIVING WITH MY CHILD. I NOTICED RIGHT AFTER THAT FORD HAD … Look up ODI 11407409 at NHTSA ↗ ODI 11615422 I have received 2 letters from manufacturer, than I had appointment dealer service, I went there and worker sad to me we don't have it, than I tried another services , they same answer, than I contacted ford, ford told to me car is good condition don't need replacement Look up ODI 11615422 at NHTSA ↗	2 ODI 11407409 · 28,799 mi MY CAR HAS SUFFERED A SUDDEN AND COMPLETE LOSS OF ENGINE POWER WHILE DRIVING AT FULL SPEED ON THE HIGHWAY. THIS HAS HAPPENED ON TWO OCCASIONS. THESE WERE VERY, VERY DANGEROUS SITUATIONS. EACH TIME IT WAS ONLY THROUGH GOOD LUCK THAT WE WERE ABLE TO MAKE IT ACROSS TWO LANES OF SPEEDING TRAFFIC IN A CAR WITH NO ENGINE POWER TO PULL OFF ON THE SHOULDER OF THE HIGHWAY. AFTER THE CAR WAS SHUT DOWN FOR A FEW MINUTES, IT RESTARTED EACH TIME. THE FIRST OCCURRENCE HAPPENED IN JUNE, 2020, WHILE DRIVING WITH MY CHILD. I NOTICED RIGHT AFTER THAT FORD HAD … Look up ODI 11407409 at NHTSA ↗ ODI 11539862 Recall came out in May. Still no remedy.... Look up ODI 11539862 at NHTSA ↗	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

5 patterns with matching reports.

Warning lights and dashboard alerts

25 mentions · 8.7% of complaints

Median mileage: 43,578 mi (15 usable records).

ODI 11322117 · 1,500 mi

I RECEIVED A NOTOFICATION FOR A "FIELD SERVICE ACTION" 20B14 FOR A POWETRAIN CONTROL MODULE UPDATE ON MY 2020 FORD ESCAPE HYBRID DUE TO "STOP SAFELY NOW" AND CHECK ENGINE LIGHT AND DTC'S P0340 AND P0340 I TOOK IT IN TO THE DEALERSHIP ON 23 APRIL 2020 FOR THE UPDATE, I WAS THEN INFORMED MY MY SERVICE ADVISOR THAT THIS UPDATE IS NOW ON INDEFINITE HOLD DUE TO THE UPDAYE CAUSING ADDITIONAL FAULT CODES ON THE ELECTRONIC POWER STERRING AND OTHER SYSTEMS. HE ALSO PROVIDED ME WITH A LETTER FROM DAVID J. JOHNSON DIRECTOR SERVICE ENGINEERING OPERATIONS…

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ODI 11427172

Look up ODI 11427172 at NHTSA ↗

ODI 11468960 · 48,010 mi

The contact owns a 2020 Ford Escape. The contact stated while getting into the vehicle she heard a loud noise when opening and closing the driver's side door. The contact stated that the driver's side door failed to open as needed and the driver's side window failed to roll down as needed. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 48,0…

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Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

12 mentions · 4.2% of complaints

Median mileage: 5,000 mi (3 usable records).

ODI 11316185 · 1,875 mi

Look up ODI 11316185 at NHTSA ↗

ODI 11331444 · 5,000 mi

WHILE DRIVING DOWN HIGHWAY AT APPROXIMATELY 45MPH A WARNING APPEARED "STOP SAFELY NOW" WITH A HAZARD SIGN. THE VEHICLE SUDDENLY AND UNEXPECTEDLY LOST POWER AND SLOWED TO APPX 5MPH. WAS UNABLE TO REGAIN SPEED AND ACCELERATOR DID NOT RESPOND. APPROXIMATELY 30 SECONDS LATER AN ONCOMING AMBULANCE APPEARED OVER THE HILL IN THE OPPOSITE LANE AND PROCEEDED PAST. POWER STILL WAS NOT RESTORED. CONTINUED SHORT DISTANCE UNTIL ABLE TO SAFELY PULL OVER TO SIDE OF ROAD. UNABLE TO SHUT OFF VEHICLE. ARRANGED FOR VEHICLE TO BE TOWED TO DEALER FRIENDLY FORD…

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ODI 11407409 · 28,799 mi

Look up ODI 11407409 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

3 mentions · 1.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11511893

Vehicle enters deep sleep mode within minutes of parking and won’t start again until it is jump started. This software problem has left me stranded three times.

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ODI 11511986

Vehicle has gone stone dead on two occasions with no electrical response of any kind. Physical key was required to unlock. First was 11/21/22 at 9,733 miles. Vehicle spent 10 or so days in the shop while problem was traced and some warranty work was done. Second was 3/11/23 with same symptoms. Dead first thing in the morning. Mileage was 12,470. Based on first experience, purchased a robust charger and brought the car to 100 charge and problem solved for the short term. Online forums mention this as a common problem for this and the 2021 Escape…

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ODI 11562689

While driving the car on a busy fast-flowing road the message "Stop Safely Now" appeared on the dashboard. The car lost power and could only be driven at 20 mph and would not speed up. I pulled over and when I stopped but did not power off, the car would not start moving again. After turning the car off for five minutes it drove again properly with no issue. This is the second time this has happened in two months.

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Matching rule

Steering assistance concerns

3 mentions · 1.0% of complaints

Median mileage: 29,859 mi (1 usable records).

ODI 11544964

Vehicle lost power steering and acceleration in the middle of a busy intersection

Look up ODI 11544964 at NHTSA ↗

ODI 11562186 · 29,859 mi

The contact owns a 2020 Ford Escape. The contact stated that while driving at 15 MPH, the ABS warning light was illuminated. The All-Wheel Drive, cruise control, collision control, and hill assist were all turned off. The contact stated that while the ABS warning light was illuminated the power steering seized. The vehicle was taken to the dealer and was diagnosed, and the contact was informed that the speed sensor needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was contacted a case was opened. …

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ODI 11615260

Upon purchasing and receiving the car from a dealership, I attempted to drive it around my neighborhood and after about 1 minute received a warning saying "safely stop now!" and the steering wheel locked and the power shut off in the middle of the street. The car would not turn back on and had to be towed to the dealership. The dealership (not Ford) already replaced the battery and that did not fix the issue. They are having to take it to Ford service to get it looked at. This poses a very significant safety risk because it could have happened …

Look up ODI 11615260 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

1 mentions · 0.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11426551

Yesterday, July 25, 2021, I had a really unnerving experience driving my 2020 Ford Escape Hybrid. As I was about a half mile into my drive, a “Stop Safely Now” warning popped up, and the car slowed to about 15 MPH. I pulled over on the side of the road and the vehicle simply stopped. I couldn’t start it, and the engine and battery lights were red. The start button was flashing green. I sat there, with traffic passing by, unable to start the car or turn it off, as it appeared it was in accessory mode. I called Astoria Ford and talked to Gr…

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Matching rule