Auto Recall Watch
U.S. public vehicle records

Ford FREESTAR brakes problems

207 complaint narratives mention brakes terms.

Key facts

2,533 owner complaints analyzed

5 distinct recall campaigns

85,613 mi median reported failure mileage

Scope: 2004 to 2007 model years. Data updated: . 2,273 complaints include usable failure mileage. View data status.

Braking behavior evidence

207 of 2,533 complaints match this topic (8.2%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 10082628 · 2004-07-25 (July 25, 2004)

MY LEFT INNER BRAKE PAD FELL APART AND ALMOST CAUSED AN ACCIDENT.. MY LEFT BRAKE WAS LOCKED UP ON INNER SIDE. DEALER PUT NEW PADS AND FIXED ROTOR ON MY 2004 FREESTAR. ALSO EXCESSIVE FRONT BRAKE NOISE AND SQUEAL . *AK

Owner-reported narrative. 1,650 miles reported. Look up ODI 10082628 at NHTSA ↗

Owner report 10083255 · 2004-08-20 (August 20, 2004)

THE CONSUMER TAPPED THE BRAKE TO STOP AND THE LEFT REAR BRAKE LOCKED UP. IT WAS LATER DETRERMINED THAT THE LEFT INNER PAD HAD WORN UNEVENLY. *AK *NM

Owner-reported narrative. Look up ODI 10083255 at NHTSA ↗

Owner report 10089773 · 2004-08-25 (August 25, 2004)

WHILE DRIVING ON A SLIGHT INCLINE VEHICLE ROLLED BACKWARDS WHEN BRAKES WERE APPLIED. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC CLAIMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. *AK

Owner-reported narrative. Look up ODI 10089773 at NHTSA ↗

Owner report 10092014 · 2004-09-14 (September 14, 2004)

WHEN BRAKING, THE CONSUMER WOULD HEAR A SQUEAKING NOISE COMING FROM THE REAR PASSENGER SIDE BRAKE ROTOR. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.

Owner-reported narrative. 12,400 miles reported. Look up ODI 10092014 at NHTSA ↗

Owner report 10097704 · 2004-12-08 (December 8, 2004)

AFTER SHIFTING THE GEAR INTO REVERSE VEHICLE ACCELERATED AND LURCHED BACKWARDS. CONSUMER WAS ABLE TO SLAM ON BRAKE, AND SWITCH OFF THE IGNITION SWITCH TO STOP THE VEHICLE. *AK AFTER THE VEHICLE WAS RESTARTED IT WORKED FINE. *TC

Owner-reported narrative. 43,820 miles reported. Look up ODI 10097704 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

2,533 unique complaints in this selection. Analysis snapshot: 2026-10-01.

89.7%Usable mileage2,273 / 2,533 records
100.0%Valid incident date2,532 / 2,533 records
100.0%Valid filing date2,533 / 2,533 records
100.0%Ordered incident and filing dates2,532 / 2,533 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2004200520062007
Power Train:Automatic Transmission
49540.3%
ODI 10089773

WHILE DRIVING ON A SLIGHT INCLINE VEHICLE ROLLED BACKWARDS WHEN BRAKES WERE APPLIED. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC CLAIMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. *AK

Look up ODI 10089773 at NHTSA ↗

37642.4%
ODI 10212009 · 52,000 mi

TRANSMISSION BROKE @ 50,000 MILES WITHOUT WARNING. I JUST BOUGHT THIS VAN 8 MONTHS AGO, AND NOW IM MAKING PAYMENTS ON A VAN I CANNOT DRIVE. *TR

Look up ODI 10212009 at NHTSA ↗

3810.7%
ODI 10161513 · 38 mi

I WAS STANDING AT THE REAR OF MY SISTER'S NEW 2006 FORD FREESTAR VAN. MY 2 1/2 YEAR OLD SON WAS INSIDE THE VAN. THE VAN WAS NOT RUNNING. MY SON CLIMBED OVER THE FRONT SEAT FROM THE BACK SEAT AND PULLED DOWN ON THE SHIFTER LEVER CAUSING THE VEHICLE TO COME OUT OF GEAR AND ROLL BACKWARD OUT OF A GRADED DRIVEWAY. THE VAN STRUCK MY RIGHT LEG AND RIGHT ELBOW CAUSING MINOR INJURIES. AFTER GETTING THE VEHICLE STOPPED I NEEDED TO KNOW WHY THE VEHICLE CAME OUT OF GEAR, AS THIS COULD'VE BEEN A SMALL CHILD BEHIND THIS VEHICLE INSTEAD OF MYSELF, THE R…

Look up ODI 10161513 at NHTSA ↗

812.5%
ODI 10233192 · 50,000 mi

MY 2007 VAN HAS STOPPED DRIVING ON OVER 6 OCCASIONS WHILE I AM DRIVING, IT HAS BEEN REPAIRED 4X AND ALWAYS TOLD IT WAS A NEW ISSUE. ON THE LAST OCCASION I LEFT THE VAN ON THE ROAD GOT MY MOM TO PICK ME UP. I HAVE 3 KIDS THAT I DRIVE IN THE VEHICLE AND FORD WILL NOT TAKE ANY RESPONSIBILITY, I THINK 4 ATTEMPTS TO FIX A VAN IS MORE THEN FAIR ON MY PART, IT IS EVIDENT THAT FORD DOES NOT KNOW WHAT THE PROBLEM IS, AND I WILL NOT BE THEIR GUINEA PIG. *TR

Look up ODI 10233192 at NHTSA ↗

Power Train
31025.3%
ODI 10262074 · 70,000 mi

TRANSMISSION DIES WITH NO WARNINGS AT LESS THAN 70,000 MILES. *TR

Look up ODI 10262074 at NHTSA ↗

26529.9%
ODI 10234456 · 40,034 mi

2005 FORD FREESTAR AUTO TRANSMISSION WENT OUT WHILE BACKING OUT OF DRIVEWAY. FLUID LEVEL OK, FLUID APPEARS CLEAN, SMELLS NEW. *TR

Look up ODI 10234456 at NHTSA ↗

20758.1%
ODI 10275247 · 44,020 mi

WITH LESS THAN 50,000 MILES ON THE 2006 FORD FREESTAR MINI VAN BOTH OF THE FRONT HUB ASSEMBLIES HAD TO BE REPLACED. THE SERVICE REPRESENTATIVE AT THE DEALERSHIP STATED THAT THIS HAS BEEN A PROBLEM WITH ALL FREESTARS BUT ONLY SOME OF THE 2004 MODELS WERE GOVERNED BY RECALL. THIS IS THE SECOND FREESTAR THAT I HAVE HAD THIS PROBLEM WITH. *TR

Look up ODI 10275247 at NHTSA ↗

2640.6%
ODI 10398072

I HAVE NOTICED THAT THIS ISSUE ONLY OCCURS WHEN IT RAINS. I HAVE TAKE IT TO SEVERAL MECHANIC AND THEY WHERE NOT ABLE TO PIN POINT THE ISSUE SINCE IT DOES NOT HAPPEN REGULARLY. WHILE DOING SOME RESEARCH ON THE INTERNET I HAVE NOTICED THAT THIS IS A COMMON THING AMONG FORD FREE STAR. I PLAN TO TAKE MY VEHICLE TO A MECHANIC WITH THE INFORMATION REGARDING PCM ISSUE, IF THIS A COMMON DEFECT I HOPE THERE WILL BE A RECALL. THIS IS AFAMILY VEHICLE I DRIVE MY CHILDREN IN IT EVERYDAY AND THIS IS A POTENTIAL HAZARD IF MY VAN WAS TO DIE ON THE INTERSTATE.…

Look up ODI 10398072 at NHTSA ↗

Electrical System
1159.4%
ODI 10177519 · 26,200 mi

WIFE'S VAN. REPORTED THAT IN COLD WEATHER IT WOULD START HARD. RECENTLY WHILE DRIVING TO WORK IT BUCKED SEVERAL TIMES. WAS ABLE TO GET TO WORK. INFORMED ME OF THE PROBLEM WHERE I WENT TO CHECK VAN. IT WOULDN'T START AFTER 5 ATTEMPTS, THEN IT STARTED UP BUT WAS A HARD START. AT THE SAME TIME CHECK ENGINE LIGHT CAME ON. DECIDED TO TOW IT TO DEALER. FLAT BED CAME BUT COULDN'T GET TO VAN. TO ASSIST IN POSITIONING VAN FOR FLATBED; VAN STARTED ON FIRST TRY BUT NOW WHEN IT WAS PUT INTO GEAR, IT DIDN'T MOVE. EITHER FORWARD OR REVERSE. WE PUSHED IT INT…

Look up ODI 10177519 at NHTSA ↗

849.5%
ODI 10176982

WHEN ACCELERATING AT ABOUT 1800-2000 RPM, THE TACHOMETER MAKES A NOISE SINCE DAY ONE. *NM

Look up ODI 10176982 at NHTSA ↗

3810.7%
ODI 10156185 · 1,032 mi

DT*: THE CONTACT STATED WHILE DRIVING 55 MPH THE TRACTION CONTROL LIGHT ILLUMINATED. THE VEHICLE RPM REVVED FROM 0 TO 2 AND THE VEHICLE BUCKED. THE VEHICLE WAS DRIVEN TO A SERVICE DEALER; UPON INSPECTION BOTH REAR AND FRONT BRAKE SYSTEMS HAD FAILED CAUSING THE TRACTION CONTROL TO AUTOMATICALLY USE THE BRAKES. THE DEALER REPLACED THE COMPUTER SYSTEM HOWEVER 48 HOURS LATER THE VEHICLE IS HAVING THE SAME PROBLEM AGAIN. UPDATED 5/10/2006 - *NM

Look up ODI 10156185 at NHTSA ↗

57.8%
ODI 10433190 · 132,000 mi

MY HUSBAND WAS DRIVING HOME FROM WORK WHEN ALL OF A SUDDEN NO WARNING, NO CHECK ENGINE LIGHT NOTHING, HE LOSES ALL GEARS AND SPEED. THERE WAS A LOT OF CARS BEHIND HIM, THE ROAD HE WAS ON IS VERY BUSY WITH SEVERAL HILLS AND BLIND SPOTS. WE HAVE CHECKED INTO THIS PROBLEM WITH FORD AND THEY STATE THAT YES THEY ARE AWARE OF A DESIGN PROBLEM WITH THE HOOD BY THE WIND SHIELD WIPERS THAT ALLOWS WATER TO GO IN, DRAIN DOWN THE FIRE WALL AND LEAK INTO THE PCM MODULE AND THE TRANSMISSION. THIS WATER SHORTS THEM OUT AND WITH NO WARNING YOU LOSE SPEED AND G…

Look up ODI 10433190 at NHTSA ↗

Engine
695.6%
ODI 10461826 · 78,000 mi

I LEFT WORK, GOT 3 PARKING SPOTS AWAY, LOST STEERING, BRAKES AND GAS. ENGINE WAS STILL RUNNING. TRANSAXLE LIGHT CAME ON, SHUT OFF VAN, TRIED AGAIN AND IT DROVE MAYBE A FEW FEET AND IT WAS AS IF IT WAS IN NEUTRAL. ENGINE LIGHT, BATTERY LIGHT AND OIL LIGHT CAME ON. SHUT IT DOWN TRIED AGAIN, DROVE ABOUT 10 FEET AND IT DIED. HAD IT TOWED TO VIP WHO HAD NO ANSWERS, TOWED TO FORD WHO SAID IT THERE WAS WATER IN THE PCM. THEY DRIED IT OUT AND SAID GIVE IT A GO. GOT IT HOME DROVE IT ONE DAY AND THE NEXT(AFTER RAINING) IT WOULD NOT MOVE OUT OF DRIVEWAY. …

Look up ODI 10461826 at NHTSA ↗

536.0%
ODI 10462864 · 128,000 mi

I WAS DRIVING MY FREESTAR HOME, PULLING INTO MY COMPLEX WHEN THE BATTERY LIGHT CAME ON, THEN A SECOND LATER THE BRAKE LIGHT, THEN ALL THE POWER TO THE VAN WAS LOST. I HAD NO CONTROL, THE ENTIRE ELECTRICAL SYSTEM WENT OUT, THE ENGINE SHUT OFF, I HAD TO RUB THE VAN UP AGAINST THE CURB TO STOP IT. WHEN I GOT IT GOING AGAIN AND PARKED IN MY PARKING SPOT THE BATTERY LIGHT CAME ON AGAIN AND I LOST ALL POWER AGAIN. THE NEXT DAY I REPLACED THE BATTERY AS I WAS TOLD IT COULD BE A BATTERY ISSUE, BUT EVEN WITH THE NEW BATTERY THE LIGHT WAS STILL ON. I HAD…

Look up ODI 10462864 at NHTSA ↗

318.7%
ODI 10459754 · 61,000 mi

DRIVING DOWN ROAD CITY STREET (25 MPH SPEED LIMIT) ON WAY HOME. NOT RAINING OUTSIDE. TEMPERATURE WAS ABOUT 85 DEGREES. VERY HIGH HUMIDITY. AS APPROACHED INTERSECTION THE VEHICLE SUDDENLY SHUT ITSELF OFF. COMPLETE LOSS OF POWER, POWER STEERING, AND POWER BREAKING. WIFE HAD TROUBLE PULLING OVER, BUT BECAUSE WERE ONLY GOING 20 MPH AT THAT POINT, WE MANAGED TO PULL OVER AND STOP CAR. WE WERE ONLY 2 BLOCKS FROM HOME, SO WE RESTARTED ENGINE (WHICH TURNED ON WITHOUT TROUBLE) AND DROVE HOME SLOWLY (NOW WITH THE CHECK-ENGINE LIGHT ON). DANGEROUS…

Look up ODI 10459754 at NHTSA ↗

46.3%
ODI 10466884 · 81,978 mi

VEHICLE LUNGES FORWARD AND TACHOMETER SHOWS MOMENTARY ENGINE RPMS UP TO 2500 CAUSING VEHICLE TO SURGE. USING THE BRAKE PEDAL TO CONTROL THE UNEXPECTED MOTION STALLS OUT THE ENGINE WHICH WHEN RESTARTED CAN ONLY DRIVE AT VERY REDUCED SPEED. FORD DEALERSHIP REPLACED THROTTLE BODY AND REPROGRAMMED SENSOR FOR MORE TOLERANCE AS PER NEW FORD SPECS. SERVICE ADVISOR ATTRIBUTED THE BAD THROTTLE BODY TO LOW QUALITY GASOLINE. *TR

Look up ODI 10466884 at NHTSA ↗

Seats
846.8%
ODI 10322154 · 102,000 mi

BOUGHT VAN IN JUNE 2007 NOTHING BUT PROBLEMS SINCE. REPLACED BATTERY WITHIN 2 MONTHS OF PURCHASE. REPLACE O2 SENSORS 3 TIMES AND NEED DONE AGAIN. REPLACED TRANSMISSION, RADIATOR, EGR VALVE, BRAKES 4 TIMES, TIE ROD 2 TIMES, CALIBERS 2 TIMES, ROTORS 3 TIMES, FUEL LINE, YOU NAME IT, WE HAVE HAD TO FIX IT. NOTHING BUT PROBLEMS. WE HAVE SPENT CLOSE TO 8K SINCE FEB 2008 ON THIS VEHICLE AND WE CAN NOT GET FORD TO HELP US AT ALL. NOW THE AXLES NEED REPLACED AS WELL AS SENSORS AGAIN. THE DVD PLAYER QUIT WORKING AFTER 4 MONTHS, DRIVER SIDE HEATED SEATS Q…

Look up ODI 10322154 at NHTSA ↗

182.0%
ODI 10158259

DT*: THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGHT, ANOTHER VEHICLE REAR ENDED THE CONTACT AT AN ESTIMATED SPEED OF 40-45MPH. THIS RESULTED IN THE CONTACT REAR ENDING A VEHICLE. THERE WERE THREE OCCUPANTS IN THE CONTACT'S VEHICLE, THE DRIVER; THE CONTACT WHO WAS SEATED IN THE PASSENGER SEAT, AND AN OCCUPANT IN THE REAR SEAT ON THE DRIVER'S SIDE. DURING THE ACCIDENT THE SEAT BELT WEBBING SPOOLED, ALLOWING THE OCCUPANTS TO MOVE FORWARD. AS A RESULT, THE SEATBELTS DID NOT LOCK CAUSING INJURIES TO ALL OCCUPANTS. THE DRIVER MADE CONTACT W…

Look up ODI 10158259 at NHTSA ↗

123.4%
ODI 10544030 · 6,000 mi

TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT THERE WAS MOLD UNDER THE MIDDLE REAR SEAT. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS PREVIOUSLY TREATED UNDER NHTSA CAMPAIGN NUMBER 13V081000 (SEATS). THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 6,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 75,000.

Look up ODI 10544030 at NHTSA ↗

23.1%
ODI 11462138 · 100,000 mi

The contact owns a 2007 Ford Freestar. The contact stated that he discovered two large holes located on both sides of the third-row seats. The contact stated that the holes were located at the seat anchors; the structural degradation at the seat anchor were mounted to the rear wheel wells. The contact then discovered that his vehicle was placed under NHTSA Campaign Number: 13V081000 (Seats). The contact then notified the dealer and was informed that the part to repair the vehicle was not available and also that the corrosion on the vehicle was …

Look up ODI 11462138 at NHTSA ↗

Power Train:Automatic Transmission:Torque Converter
504.1%
ODI 10212686 · 38,000 mi

THE FIRST TIME WE EXPERIENCED PROBLEMS WITH OUR 2004 FORD FREESTAR (APPROXIMATELY 38,000 MILES)WAS IN APRIL OF 2007. WE WERE EXPERIENCING MANY PROBLEMS RELATED TO THE TRANSMISSION. WE TOOK THE VEHICLE IN TO OUR DEALERSHIP AND WAS TOLD THAT A DEAD MOUSE WAS CAUSING THE PROBLEMS. THE NEXT TIME THE PROBLEMS WERE THE SAME, BUT THEY COULDN'T FIND ANYTHING WRONG WITH THE VAN WHEN TAKEN INTO THE DEALER. THE THIRD TIME, THEY SAID THE TORQUE CONVERTER NEEDED REPLACED. AT THIS TIME THEY KEPT OUR VAN FOR THREE DAYS WAITING FOR FORD TO GET BACK TO THE…

Look up ODI 10212686 at NHTSA ↗

364.1%
ODI 10212166 · 38,500 mi

2005 FORD FREESTAR VAN WENT INTO NEUTRAL WHILE DRIVING DOWN THE ROAD AT 55MPH ONCE IT STOPPED IT WOULD NOT MOVE. ONLY HAS 38500 MI. DEALER SAYS IT NEEDS NEW TORQUE CONVERTER FOR ONLY $1200-$1500 AND IT'S OUT OF WARR. I WENT ONLINE AND FOUND OUT I WAS NOT THE ONLY ONE WITH PROBLEMS. IT'S LESS THAN 3YR OLD BUT 2500MI OVER WARR. NOW I KNOW WHY EVERYBODY IS BUYING FOREIGN CARS. *TR

Look up ODI 10212166 at NHTSA ↗

123.4%
ODI 10444566 · 76,076 mi

TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE ATTEMPTING A TURN, WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DEALER PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE TORQUE CONVERTER. THE DEALER REPLACED THE TORQUE CONVERTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DENIED ANY ASSISTANCE WITH THE REPAIR. THE FAILURE MILEAGE WAS 76,076 AND THE CURRENT MILEAGE IS 78,000. UPDATED 03/05/12*LJ UPDATED 02/07/12. *JB

Look up ODI 10444566 at NHTSA ↗

46.3%
ODI 10213083 · 55,200 mi

WHILE TRAVELING ON I-81 SOUTHBOUND, MY 2004 FORD FREESTAR VAN WENT OUT OF GEAR AND THE VAN LOST POWER. WHEN WE COASTED TO THE SHOULDER THE VAN WOULD NOT GO INTO GEAR. THE FORD DEALERSHIP THAT IS WORKING ON THE VAN BELIEVES IT IS THE TRANS TORQUE CONVERTER. *TR

Look up ODI 10213083 at NHTSA ↗

Vehicle Speed Control
292.4%
ODI 10127189 · 25,500 mi

DT: WHEN THE CONSUMER TRIED TO STOP THE CAR IT ACCELERATED/ KICKED IN, AND THE CONSUMER HAD TO TAKE THE CAR OUT OF GEAR TO GET IT TO STOP. THE CONSUMER HAD THE DEALERSHIP LOOK AT THE CAR 5 TIMES. THE DEALERSHIP SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM, THERE WAS NO WAY THAT THEY COULD FIX IT. THIS HAS BEEN ONGOING ON FOR ABOUT 6 MONTHS. THE CONSUMER HAS NOT CONTACTED FORD OR THE MANUFACTURER. *AK THE AIR BAG LIGHT HAD ILLUMINATED AND FORD FIXED THE PROBLEM. ON ANOTHER OCCASION, WHILE DRIVING IN TRAFFIC, THE CONSUMER APPLIED THE BRA…

Look up ODI 10127189 at NHTSA ↗

384.3%
ODI 10283875 · 45,000 mi

TL*THE CONTACT OWNS A 2005 FORD FREESTAR. IN THE SUMMER OF 2008 HE NOTICED THAT THE VEHICLE SURGED AND SHUT OFF WHEN HE ATTEMPTED TO PARK AT LOW SPEEDS. THE DEALER DIAGNOSED THE FAILURE AND DETERMINED THAT THE THROTTLE BODY FAILED; HOWEVER, THE PART IS ON BACK ORDER. HE ALSO STATED THAT THE REAR CALIPERS WERE DEFECTED AND THAT THEY WERE UNABLE TO REPAIR THEM. THE VEHICLE IDENTIFICATION NUMBER WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 59,000.

Look up ODI 10283875 at NHTSA ↗

174.8%
ODI 10344238 · 34,000 mi

TL*THE CONTACT OWNS A 2006 FORD FREESTYLE. WHILE DRIVING OUT OF A PARKING SPACE AT 3 TO 5 MPH THE VEHICLE STALLED. SHE RESTARTED THE VEHICLE THREE TIMES AND IT CONTINUED TO STALL. BEFORE THE VEHICLE STARTED A WRENCH LIKE ICON ILLUMINATED ON THE DASHBOARD. THE CONTACT STATED SHE WAS ABLE TO DRIVE TO HER DESTINATION WITHOUT INCIDENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE THROTTLE NEEDED TO BE REPLACED. THE DEALER ADVISED HER THAT THE PART WAS ON BACK ORDER. THE ESTIMATED REPAIR COST WAS APPROXIMATELY $800. THE APPROXIM…

Look up ODI 10344238 at NHTSA ↗

1015.6%
ODI 10233192 · 50,000 mi

MY 2007 VAN HAS STOPPED DRIVING ON OVER 6 OCCASIONS WHILE I AM DRIVING, IT HAS BEEN REPAIRED 4X AND ALWAYS TOLD IT WAS A NEW ISSUE. ON THE LAST OCCASION I LEFT THE VAN ON THE ROAD GOT MY MOM TO PICK ME UP. I HAVE 3 KIDS THAT I DRIVE IN THE VEHICLE AND FORD WILL NOT TAKE ANY RESPONSIBILITY, I THINK 4 ATTEMPTS TO FIX A VAN IS MORE THEN FAIR ON MY PART, IT IS EVIDENT THAT FORD DOES NOT KNOW WHAT THE PROBLEM IS, AND I WILL NOT BE THEIR GUINEA PIG. *TR

Look up ODI 10233192 at NHTSA ↗

Structure:Body
625.1%
ODI 10065063 · 750 mi

PLASTIC MOLDING ALONG THE RUNNING BOARDS BROKE OFF. AS A RESULT, THE SLIDING DOOR MALFUNCTIONED, LOCKING OCCUPANTS INSIDE VEHICLE. *AK

Look up ODI 10065063 at NHTSA ↗

131.5%
ODI 10229373 · 54,520 mi

I OWN A 2005 FORD FREESTAR MODEL 'S'. COUPLE OF DAYS AGO SUDDENLY REAR LIFTGATE STRUT FAILED AND IT LED LIFTGATE TO FREE FALL ON ME WHEN I WAS REMOVING THE STUFF FROM THE VAN. I WAS ABLE TO HOLD THE LIFTGATE IN TIME BUT IT STILL HIT ME ON MY HEAD A LITTLE BIT. *TR

Look up ODI 10229373 at NHTSA ↗

30.8%
ODI 10484592 · 110,000 mi

TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE MADE A RUBBING NOISE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE REAR DRIVER SIDE WHEEL WELL HAD BECOME SEPARATED AND WAS RUBBING AGAINST THE TIRE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 110,000.

Look up ODI 10484592 at NHTSA ↗

34.7%
ODI 10650834 · 30,000 mi

TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT STATED THAT THE HEADLAMP COVERS WERE MADE OF PLASTIC, WHICH CAUSED THE LIGHTS TO BECOME VERY DIM WHEN ACTIVATED. AFTER CLEANING THE HEADLAMP COVERS, THERE WAS A YELLOWISH TINT ON THEM THAT BECAME PERMANENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Look up ODI 10650834 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Power Train:Automatic Transmission61,238–94,000 mi77,000 mi869
ODI 10097704 · 43,820 mi

AFTER SHIFTING THE GEAR INTO REVERSE VEHICLE ACCELERATED AND LURCHED BACKWARDS. CONSUMER WAS ABLE TO SLAM ON BRAKE, AND SWITCH OFF THE IGNITION SWITCH TO STOP THE VEHICLE. *AK AFTER THE VEHICLE WAS RESTARTED IT WORKED FINE. *TC

Look up ODI 10097704 at NHTSA ↗

ODI 10121947 · 17,000 mi

DT: BOUGHT 2004 FORD FREESTAR VAN, EVERYTIME PUTS VAN IN DRIVE IT WILL ROLL BACKWARDS IF IT IS AN ON THE SLIGHTEST GRADE AND IT IS AN AUTOMATIC. IF PUT IN REVERES IT ROLLS FORWARD. HAVE NOTIFIED DEALER AND FORD, STATED THIS IS A LIQUID PROBLEM AND WHAT YOU SEE IS WHAT YOU GET-YOU HAVE TO LIVE WITH IT. THERE IS NO WAY TO REPAIR THIS, NOTHING THEY COULD DO. HAVE DRIVEN 2005 AND NOTED THIS DID THE SAME THING.

Look up ODI 10121947 at NHTSA ↗

ODI 10127656 · 12,939 mi

WE WERE TRAVELLING FROM PIGEON FORGE, TN TO GREENSBORO, NC THROUGH ASHVILLE, NC ON I-40. WHEN WE REACHED THE VICINITY OF GREENSBORO WE NOTICED WHILE TRYING TO PASS A TRUCK ON A SLIGHT UPGRADE THE TRANSMISSION FAILED TO GET POWER TO THE ROAD. THE ENGINE WOULD EVENTUALLY "CATCH" AND WE WERE ABLE TO MAKE IT ANOTHER 8 MILES TO OUR DESTINATION. AFTER SITTING FOR SEVERAL HOURS WE STARTED THE CAR AGAIN AND THE SAME PROBLEMS OCCURED (ENGINE REVVING BUT TRANSMISSION WOULD NOT CATCH). WE MANAGED TO DRIVE THE VAN TO BOB DUNN FORD IN GREENSBORO WHERE I…

Look up ODI 10127656 at NHTSA ↗

Power Train79,014–136,000 mi102,000 mi726
ODI 10262074 · 70,000 mi

TRANSMISSION DIES WITH NO WARNINGS AT LESS THAN 70,000 MILES. *TR

Look up ODI 10262074 at NHTSA ↗

ODI 10273230 · 65,368 mi

WHILE DRIVING ON A MAIN ROAD, MY 2004 FORD FREESTAR TRANSMISSION FAILED. AS IN ALL THE OTHER REPORTS THERE WAS NO WARNING WHATSOEVER. PARK ENGAGES HOWEVER NO OTHER GEAR DOES. VEHICLE IS AT TRANSMISSION SHOP AS I WRITE THIS. FORD STATES THERE IS NO ISSUE, AND BECAUSE I AM OUT OF THE EXTENDED WARRANTY BY 5,000 MILES THERE IS NOTHING THEY CAN DO FOR ME. *TR

Look up ODI 10273230 at NHTSA ↗

ODI 10276379 · 87,100 mi

2004 FORD FREESTAR 87K. JUST HAD EGR VALVE REPLACED DUE TO A CODE THAT SAID IT WAS BAD. TOOK VAN FOR A TEST DRIVE AFTER REPLACING VALVE. PROCEEDING DOWN THE ROAD, CAR WAS RUNNING LIKE IT WAS BRAND NEW AGAIN, ACCELERATED AND THEN THE RPM WENT HIGH LIKE IT WAS IN NEUTRAL AND THE VAN QUIT PULLING. HAD TO COAST OFF THE ROAD, AND WALK IN THE DARK CALL FOR HELP. VERY DANGEROUS, MINIVANS ARE FOR WOMEN WHO CARRY CHILDREN!!!. FORD NEEDS TO LOOK INTO THIS ISSUE. THE SAME EXACT THING HAPPENED TO MY FRIENDS 2004 FREESTAR AND IT WAS THE TORQUE CONVERT…

Look up ODI 10276379 at NHTSA ↗

Electrical System68,000–126,000 mi95,000 mi217
ODI 10177519 · 26,200 mi

WIFE'S VAN. REPORTED THAT IN COLD WEATHER IT WOULD START HARD. RECENTLY WHILE DRIVING TO WORK IT BUCKED SEVERAL TIMES. WAS ABLE TO GET TO WORK. INFORMED ME OF THE PROBLEM WHERE I WENT TO CHECK VAN. IT WOULDN'T START AFTER 5 ATTEMPTS, THEN IT STARTED UP BUT WAS A HARD START. AT THE SAME TIME CHECK ENGINE LIGHT CAME ON. DECIDED TO TOW IT TO DEALER. FLAT BED CAME BUT COULDN'T GET TO VAN. TO ASSIST IN POSITIONING VAN FOR FLATBED; VAN STARTED ON FIRST TRY BUT NOW WHEN IT WAS PUT INTO GEAR, IT DIDN'T MOVE. EITHER FORWARD OR REVERSE. WE PUSHED IT INT…

Look up ODI 10177519 at NHTSA ↗

ODI 10252157 · 100,000 mi

I CAN NOT BELIEVER THE NUMBER OF COMPLAINTS ON THE INTERNET ABOUT THE FORD FREESTAR'S MALFUNCTION! THERE ARE 430 MESSAGES ON EDMUNDS.COM ALONE ON THE ONE SUBJECT, BUT YET NOTHING HAS BEEN DONE ABOUT IT. IF WE WANT THE WORKERS IN THE U.S. CAR INDUSTRY TO HAVE JOBS, THEN THEY SHOULD RESOLVE THE ISSUES AND MAKE THEIR CUSTOMERS HAPPY!! *TR

Look up ODI 10252157 at NHTSA ↗

ODI 10252316 · 44,000 mi

WE OWN A 2004 FREESTAR THAT HAS HAD THE TRANSMISSION REPLACED IN FEB 2008 WITH LESS THAN 43,000 MILES ON IT. IN JULY 2008 WE SPEND $450 ON REPAIRING PART OF THE BREAKING SYSTEM, AND THIS WEEK THE VAN WOULD NOT GO INTO REVERSE AND DID NOT HAVE ANY PULL TO IT WHEN IT FINALLY DID AFTER SEVERAL ATTEMPTS. ONCE I GOT OUT OF THE PARKING SPACE, I GOT AN ESTIMATE OF A BLOCK AND ONTO A BUSY HIGHWAY, ONLY TO HAVE THE VAN STALL ON ME, ALMOST CAUSING A WRECK. THE DEALERSHIP AND FORD PAID FOR THE TRANSMISSION TO BE REPLACED, WE PAID FOR THE CALIPER, DRUM, …

Look up ODI 10252316 at NHTSA ↗

Engine83,000–130,685 mi103,000 mi143
ODI 10461826 · 78,000 mi

I LEFT WORK, GOT 3 PARKING SPOTS AWAY, LOST STEERING, BRAKES AND GAS. ENGINE WAS STILL RUNNING. TRANSAXLE LIGHT CAME ON, SHUT OFF VAN, TRIED AGAIN AND IT DROVE MAYBE A FEW FEET AND IT WAS AS IF IT WAS IN NEUTRAL. ENGINE LIGHT, BATTERY LIGHT AND OIL LIGHT CAME ON. SHUT IT DOWN TRIED AGAIN, DROVE ABOUT 10 FEET AND IT DIED. HAD IT TOWED TO VIP WHO HAD NO ANSWERS, TOWED TO FORD WHO SAID IT THERE WAS WATER IN THE PCM. THEY DRIED IT OUT AND SAID GIVE IT A GO. GOT IT HOME DROVE IT ONE DAY AND THE NEXT(AFTER RAINING) IT WOULD NOT MOVE OUT OF DRIVEWAY. …

Look up ODI 10461826 at NHTSA ↗

ODI 10463554 · 42,442 mi

UPON EXITING THE FREEWAY ONTO SECONDARY STREET THE VEHICLE STALLED OUT COMPLETELY. WE LOST ALL DRIVING FUNCTION, POWER STEERING ETC IN AN INSTANT. LUCKILY IT WAS LATER IN THE EVENING AND NOT MUCH TRAFFIC WAS BEHIND US AS THIS ROAD IS TYPICALLY VERY CONGESTED. WE WERE ABLE TO GLIDE INTO A TURN LANE AND OFF OF THE MAIN ROAD. THE VEHICLE WOULD NOT START AND HAD TO BE TOWED. LOCAL FORD DEALER CONCLUDED THE PCM SHORTED OUT AND THERE WAS A BLOWN IGNITION COIL. WE HAD CAR TOWED FOR SECOND OPINION AS WE COULD NOT BELIEVE THAT AT 40,000 MILES THE ENTIRE…

Look up ODI 10463554 at NHTSA ↗

ODI 10465573 · 81,000 mi

HAD POWERTRAIN SYMPTOMS RELATED TO FORD TSB 06-14-10, FOR ENGINE/TRANSMISSION DRIVEABLITY. HAD VEHICLE TOWED BECAUSE I HAD NO REVERSE & FORWARD ENGAGEMENT, AND HIGH IDLE IN NEUTRAL. FORD DEALER, FIXED TRANSAXLE PER SAFETY RECALL 11S25, AND TSB 06-14-10, FOR WATER ENTERING THE PCM. DEALER RETURNED OUR VEHICLE ON JULY 10TH, EVERYTHING APPEARED OKAY. ONE JULY 11TH, THE VAN BEGAN HAVE SHIFT ISSUES, AND THEN STALL GOING DOWN THE ROAD AT 20-25MPH. IF THE PCM IS DAMAGED FROM WATER, THEN WHY DON'T THEY REQUIRE REPLACEMENT IN THE TSB. THIS IS A SERIO…

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Seats95,000–154,000 mi120,000 mi101
ODI 10322154 · 102,000 mi

BOUGHT VAN IN JUNE 2007 NOTHING BUT PROBLEMS SINCE. REPLACED BATTERY WITHIN 2 MONTHS OF PURCHASE. REPLACE O2 SENSORS 3 TIMES AND NEED DONE AGAIN. REPLACED TRANSMISSION, RADIATOR, EGR VALVE, BRAKES 4 TIMES, TIE ROD 2 TIMES, CALIBERS 2 TIMES, ROTORS 3 TIMES, FUEL LINE, YOU NAME IT, WE HAVE HAD TO FIX IT. NOTHING BUT PROBLEMS. WE HAVE SPENT CLOSE TO 8K SINCE FEB 2008 ON THIS VEHICLE AND WE CAN NOT GET FORD TO HELP US AT ALL. NOW THE AXLES NEED REPLACED AS WELL AS SENSORS AGAIN. THE DVD PLAYER QUIT WORKING AFTER 4 MONTHS, DRIVER SIDE HEATED SEATS Q…

Look up ODI 10322154 at NHTSA ↗

ODI 10436592 · 92,300 mi

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE VEHICLE WAS PARKED THE CONTACT LOWERED THE THIRD ROW SEATING TO THE FLOOR WHEN HE NOTICED THE SAFETY LATCH ATTACHED TO THE REAR WHEEL WELLS WAS CORRODED FROM THE INSIDE OUT AND WERE FRACTURED. THE CONTACT STATED THE THIRD ROW SEAT COULD NOT BE USED BECAUSE IT WOULD BE UNSAFE IN THE EVENT OF A REAR END COLLISION. THE DEALER WAS MADE AWARE OF THE FAILURE AND REFUSED TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,300. UPDATED 12/20/11*LJ UPDATED 01…

Look up ODI 10436592 at NHTSA ↗

ODI 10438529 · 92,300 mi

UPON OPENING THE FOLDING THIRD ROW SEAT, THE BOTTOM LATCH FAILED TO ENGAGE WITH THE SEAT. FURTHER INSPECTION SHOWED THAT THE ENTIRE LATCH PANEL HAD RUSTED AWAY FROM THE BODY OF THE CAR AND WAS SITTING IN THE WHEEL WELL. THERE IS NOW A HOLE IN THE SIDE OF THE VAN AND THE THIRD ROW SEAT IS UNUSABLE. AT 7 YEARS OLD, THIS LEVEL OF RUST IS VERY PREMATURE. *TR

Look up ODI 10438529 at NHTSA ↗

Power Train:Automatic Transmission:Torque Converter58,425–101,000 mi75,456 mi64
ODI 10212686 · 38,000 mi

THE FIRST TIME WE EXPERIENCED PROBLEMS WITH OUR 2004 FORD FREESTAR (APPROXIMATELY 38,000 MILES)WAS IN APRIL OF 2007. WE WERE EXPERIENCING MANY PROBLEMS RELATED TO THE TRANSMISSION. WE TOOK THE VEHICLE IN TO OUR DEALERSHIP AND WAS TOLD THAT A DEAD MOUSE WAS CAUSING THE PROBLEMS. THE NEXT TIME THE PROBLEMS WERE THE SAME, BUT THEY COULDN'T FIND ANYTHING WRONG WITH THE VAN WHEN TAKEN INTO THE DEALER. THE THIRD TIME, THEY SAID THE TORQUE CONVERTER NEEDED REPLACED. AT THIS TIME THEY KEPT OUR VAN FOR THREE DAYS WAITING FOR FORD TO GET BACK TO THE…

Look up ODI 10212686 at NHTSA ↗

ODI 10213255 · 49,562 mi

VEHICLE LOST POWER WHILE MOVING. NO FORWARD OR REVERSE. PROBLEM DIAGNOSED AS A TORQUE CONVERTER FAILURE ON TRANSMISSION AT 49,500 MILES. TRANSMISSION REBUILD NECESSARY TO CORRECT PROBLEM. *TR

Look up ODI 10213255 at NHTSA ↗

ODI 10213363 · 45,000 mi

FAILURE OF THE TORQUE CONVERTER/AUTOMATIC TRANSMISSION IN THE 2004 FORD FREESTAR IS A SERIOUS AND WIDESPREAD SAFETY DEFECT. NHTSA NEEDS TO WAKE UP AND ISSUE A RECALL BEFORE SOMEONE GETS KILLED DRIVING ONE OF THESE THINGS. THIS IS A FAMILY VEHICLE! FAMILIES DESERVE SAFE VEHICLES, ESPECIALLY WHEN PURCHASING DECISIONS ARE MADE BASED ON SAFETY CLAIMS!*CN DUPLICATETO 10290338*SMCH

Look up ODI 10213363 at NHTSA ↗

Vehicle Speed Control72,000–124,000 mi96,340 mi85
ODI 10127189 · 25,500 mi

DT: WHEN THE CONSUMER TRIED TO STOP THE CAR IT ACCELERATED/ KICKED IN, AND THE CONSUMER HAD TO TAKE THE CAR OUT OF GEAR TO GET IT TO STOP. THE CONSUMER HAD THE DEALERSHIP LOOK AT THE CAR 5 TIMES. THE DEALERSHIP SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM, THERE WAS NO WAY THAT THEY COULD FIX IT. THIS HAS BEEN ONGOING ON FOR ABOUT 6 MONTHS. THE CONSUMER HAS NOT CONTACTED FORD OR THE MANUFACTURER. *AK THE AIR BAG LIGHT HAD ILLUMINATED AND FORD FIXED THE PROBLEM. ON ANOTHER OCCASION, WHILE DRIVING IN TRAFFIC, THE CONSUMER APPLIED THE BRA…

Look up ODI 10127189 at NHTSA ↗

ODI 10239133 · 26,000 mi

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING BETWEEN 55-60 MPH, THE THROTTLE BECAME STUCK AND THE CRUISE CONTROL WOULD NOT DISENGAGE. AS A RESULT, THE VEHICLE FAILED TO STOP. THE CONTACT STRUCK A GUARD RAIL, WHICH CAUSED OVER $5,000 IN DAMAGES. THIS IS THE SECOND TIME THAT THIS FAILURE OCCURRED. THE DEALER COULD NOT FIND ANY FAILURES WITH THE VEHICLE. THE CURRENT MILEAGE WAS 58,000 AND FAILURE MILEAGE WAS 26,000. UPDATED 11/24/08 *CN UPDATED 11/26/08. *JB

Look up ODI 10239133 at NHTSA ↗

ODI 10266067 · 58,000 mi

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE IDLE SPEED INCREASED AND THE VEHICLE ACCELERATED UNEXPECTEDLY. SUDDENLY, THE VEHICLE STALLED. THE ENGINE RESTARTED AND RESUMED NORMAL OPERATION. IN ADDITION, THE VEHICLE FAILED TO OPERATE INTERMITTENTLY WHEN SHIFTED INTO REVERSE. THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT WATER WAS LEA…

Look up ODI 10266067 at NHTSA ↗

Structure:Body86,185–147,870 mi115,771 mi72
ODI 10065063 · 750 mi

PLASTIC MOLDING ALONG THE RUNNING BOARDS BROKE OFF. AS A RESULT, THE SLIDING DOOR MALFUNCTIONED, LOCKING OCCUPANTS INSIDE VEHICLE. *AK

Look up ODI 10065063 at NHTSA ↗

ODI 10280923 · 68,596 mi

THE PAINT ON MY 2004 FORD FREESTAR VAN IS BUBBLING AND PEELING OFF OF THE ROOF OF THE VEHICLE. *TR

Look up ODI 10280923 at NHTSA ↗

ODI 10425121 · 46,000 mi

DRIVERS SIDE FRONT DOOR WILL NOT CLOSE. EXERCISED ALL LOCKS OPEN AND CLOSED MULTIPLE TIMES, BUT DOOR WILL NOT LATCH CLOSED. MAJOR SAFETY ISSUE. *TR

Look up ODI 10425121 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

3 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-022None
ODI 11643484 · 100,000 mi

The contact owns a 2006 Ford Freestar. The contact stated while driving at an undisclosed speed, the speedometer failed to function as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

Look up ODI 11643484 at NHTSA ↗

ODI 11645204

The alternator caught on fire and burned alternator wring harness.

Look up ODI 11645204 at NHTSA ↗

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-051None
ODI 11660471

The contact owns a 2005 Ford Freestar. The contact stated that while driving at an undisclosed speed, the transmission seized and remained in neutral. The vehicle jerked and shortly returned to normal functionality; however, the failure persisted. The contact stated that the gear shifter light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure became a recurring failure, and the contact parked the vehicle, and the vehicle was no longer …

Look up ODI 11660471 at NHTSA ↗

2025-060None

No examples available for this selection.

2025-073None
ODI 11671789

Flashing! With gear around it and car will not operate correctly i.e. no power very slow acceleration and lacking ability to change gears.

Look up ODI 11671789 at NHTSA ↗

ODI 11672730 · 104,000 mi

The contact owns a 2004 Ford Freestar. The contact stated while driving at approximately 40 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to the residence. An independent mechanic diagnosed that the torque converter and the transmission needed to be replaced. The contact related the failure to an unknown NHTSA Campaign Number; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.

Look up ODI 11672730 at NHTSA ↗

ODI 11674191 · 317,000 mi

The contact owns a 2005 Ford Freestar. The contact stated that the third-row seat attachments were rusted. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 13V081000 (Seats); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 317,000. Parts distribution disconnect.

Look up ODI 11674191 at NHTSA ↗

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-031None
ODI 11724996

I purchased a 2006 Ford Freestyle which currently has an open safety recall for 3rd Row Seat Latch Striker Corrosion Repair. I took the vehicle to a Ford dealership to have the recall repaired. The dealership confirmed the recall but days later informed me that the necessary parts are no longer available and that they are unable to complete the repair. This creates a serious safety concern because the recall involves corrosion of the 3rd row seat latch striker, which can affect proper seat latching and passenger safety in the event of a crash.…

Look up ODI 11724996 at NHTSA ↗

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-061None
ODI 11742615

When I was driving my van was loosing power even when I was pushing the gas I had to pull over before a car was about to hit me. I look it up online it had a recall in 2013 but I bought van from someone last year and I called the ford place about the recall and they said couldn’t do it Mac hik in Jackson

Look up ODI 11742615 at NHTSA ↗

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 228 reports

2006: 28 complaints · 2007: 6 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2006141828
2007126
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
200635501
20076301

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentPower Train:Automatic TransmissionPower TrainElectrical SystemEngineSeatsPower Train:Automatic Transmission:Torque ConverterVehicle Speed ControlStructure:Body
Power Train:Automatic Transmission—
6
ODI 10273230 · 65,368 mi

WHILE DRIVING ON A MAIN ROAD, MY 2004 FORD FREESTAR TRANSMISSION FAILED. AS IN ALL THE OTHER REPORTS THERE WAS NO WARNING WHATSOEVER. PARK ENGAGES HOWEVER NO OTHER GEAR DOES. VEHICLE IS AT TRANSMISSION SHOP AS I WRITE THIS. FORD STATES THERE IS NO ISSUE, AND BECAUSE I AM OUT OF THE EXTENDED WARRANTY BY 5,000 MILES THERE IS NOTHING THEY CAN DO FOR ME. *TR

Look up ODI 10273230 at NHTSA ↗

ODI 10524583 · 98,000 mi

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN). THE CONTACT STATED THAT WHILE THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO STOP AND WAIT SOME TIME BEFORE BEING ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS, WHO STATED THAT THE TRANSMISSION FAILED DUE TO A FAULTY TORQUE CONVERTER. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 98,000. UPDATED 8/26/1…

Look up ODI 10524583 at NHTSA ↗

ODI 10277558 · 128,000 mi

ON SATURDAY, JULY 18, 2009, MY FAMILY AND I WERE TRAVELING ON HWY 9A (IN JACKSONVILLE, FL JUST OFF OF I95). WE WERE TRAVELING AT APPROXIMATELY 70MPH WHEN OUR 2005 FORD FREESTAR SIMPLY STOPPED ACCELERATING. MY HUSBAND ATTEMPTED TO SHIFT FROM DRIVE TO NEUTRAL AND BACK TO DRIVE BUT NOTHING HAPPENED. THE TRANSMISSION SIMPLY LOST POWER. WE COASTED AS FAR AS WE COULD OFF THE BUSY HIGHWAY AND CONTACTED ROADSIDE ASSISTANCE. TODAY WE FINALLY GOT AN ESTIMATE FROM OUR REPAIRMAN. HE SAYS IT IS THE TORQUE CONVERTER AND PUMP AND IT IS GOING TO COST $1100 TO …

Look up ODI 10277558 at NHTSA ↗

16
ODI 10177519 · 26,200 mi

WIFE'S VAN. REPORTED THAT IN COLD WEATHER IT WOULD START HARD. RECENTLY WHILE DRIVING TO WORK IT BUCKED SEVERAL TIMES. WAS ABLE TO GET TO WORK. INFORMED ME OF THE PROBLEM WHERE I WENT TO CHECK VAN. IT WOULDN'T START AFTER 5 ATTEMPTS, THEN IT STARTED UP BUT WAS A HARD START. AT THE SAME TIME CHECK ENGINE LIGHT CAME ON. DECIDED TO TOW IT TO DEALER. FLAT BED CAME BUT COULDN'T GET TO VAN. TO ASSIST IN POSITIONING VAN FOR FLATBED; VAN STARTED ON FIRST TRY BUT NOW WHEN IT WAS PUT INTO GEAR, IT DIDN'T MOVE. EITHER FORWARD OR REVERSE. WE PUSHED IT INT…

Look up ODI 10177519 at NHTSA ↗

ODI 10252316 · 44,000 mi

WE OWN A 2004 FREESTAR THAT HAS HAD THE TRANSMISSION REPLACED IN FEB 2008 WITH LESS THAN 43,000 MILES ON IT. IN JULY 2008 WE SPEND $450 ON REPAIRING PART OF THE BREAKING SYSTEM, AND THIS WEEK THE VAN WOULD NOT GO INTO REVERSE AND DID NOT HAVE ANY PULL TO IT WHEN IT FINALLY DID AFTER SEVERAL ATTEMPTS. ONCE I GOT OUT OF THE PARKING SPACE, I GOT AN ESTIMATE OF A BLOCK AND ONTO A BUSY HIGHWAY, ONLY TO HAVE THE VAN STALL ON ME, ALMOST CAUSING A WRECK. THE DEALERSHIP AND FORD PAID FOR THE TRANSMISSION TO BE REPLACED, WE PAID FOR THE CALIPER, DRUM, …

Look up ODI 10252316 at NHTSA ↗

ODI 10266067 · 58,000 mi

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE IDLE SPEED INCREASED AND THE VEHICLE ACCELERATED UNEXPECTEDLY. SUDDENLY, THE VEHICLE STALLED. THE ENGINE RESTARTED AND RESUMED NORMAL OPERATION. IN ADDITION, THE VEHICLE FAILED TO OPERATE INTERMITTENTLY WHEN SHIFTED INTO REVERSE. THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT WATER WAS LEA…

Look up ODI 10266067 at NHTSA ↗

0
1
ODI 10322154 · 102,000 mi

BOUGHT VAN IN JUNE 2007 NOTHING BUT PROBLEMS SINCE. REPLACED BATTERY WITHIN 2 MONTHS OF PURCHASE. REPLACE O2 SENSORS 3 TIMES AND NEED DONE AGAIN. REPLACED TRANSMISSION, RADIATOR, EGR VALVE, BRAKES 4 TIMES, TIE ROD 2 TIMES, CALIBERS 2 TIMES, ROTORS 3 TIMES, FUEL LINE, YOU NAME IT, WE HAVE HAD TO FIX IT. NOTHING BUT PROBLEMS. WE HAVE SPENT CLOSE TO 8K SINCE FEB 2008 ON THIS VEHICLE AND WE CAN NOT GET FORD TO HELP US AT ALL. NOW THE AXLES NEED REPLACED AS WELL AS SENSORS AGAIN. THE DVD PLAYER QUIT WORKING AFTER 4 MONTHS, DRIVER SIDE HEATED SEATS Q…

Look up ODI 10322154 at NHTSA ↗

19
ODI 10212686 · 38,000 mi

THE FIRST TIME WE EXPERIENCED PROBLEMS WITH OUR 2004 FORD FREESTAR (APPROXIMATELY 38,000 MILES)WAS IN APRIL OF 2007. WE WERE EXPERIENCING MANY PROBLEMS RELATED TO THE TRANSMISSION. WE TOOK THE VEHICLE IN TO OUR DEALERSHIP AND WAS TOLD THAT A DEAD MOUSE WAS CAUSING THE PROBLEMS. THE NEXT TIME THE PROBLEMS WERE THE SAME, BUT THEY COULDN'T FIND ANYTHING WRONG WITH THE VAN WHEN TAKEN INTO THE DEALER. THE THIRD TIME, THEY SAID THE TORQUE CONVERTER NEEDED REPLACED. AT THIS TIME THEY KEPT OUR VAN FOR THREE DAYS WAITING FOR FORD TO GET BACK TO THE…

Look up ODI 10212686 at NHTSA ↗

ODI 10213363 · 45,000 mi

FAILURE OF THE TORQUE CONVERTER/AUTOMATIC TRANSMISSION IN THE 2004 FORD FREESTAR IS A SERIOUS AND WIDESPREAD SAFETY DEFECT. NHTSA NEEDS TO WAKE UP AND ISSUE A RECALL BEFORE SOMEONE GETS KILLED DRIVING ONE OF THESE THINGS. THIS IS A FAMILY VEHICLE! FAMILIES DESERVE SAFE VEHICLES, ESPECIALLY WHEN PURCHASING DECISIONS ARE MADE BASED ON SAFETY CLAIMS!*CN DUPLICATETO 10290338*SMCH

Look up ODI 10213363 at NHTSA ↗

ODI 10214251 · 44,000 mi

VAN WITHOUT WARNING STOPPED MOVING AND ENGINE CUT OFF. THIS IS A FOLLOW UP FROM OUR CHRISTMAS ADVENTURE. GOT IT TOWED TO DEALER AND AFTER 2 DAYS OF "LOOKING INTO THE PROBLEM" TOLD ME THAT WATER LEAKED IN FROM UNDER DASH(IT HAD NOT RAINED OR SNOWED FOR DAYS- ROADS WEREN'T EVEN WET) AND GOT THE COMPUTER WET AN CAUSED IT TO MALFUNCTION. SEALED LEAK AND $250 LATER SENT US ON OUR WAY. FAST FORWARD 2WEEKS AND OUR VAN IS BACK IN THE SHOP AGAIN FOR THE SAME PROBLEMS. COME ON NOW, ENOUGH IS ENOUGH!!!!! RECALL THIS PROBLEM BEFORE PEOPLE GET KILLED!!!!! …

Look up ODI 10214251 at NHTSA ↗

6
ODI 10266067 · 58,000 mi

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE IDLE SPEED INCREASED AND THE VEHICLE ACCELERATED UNEXPECTEDLY. SUDDENLY, THE VEHICLE STALLED. THE ENGINE RESTARTED AND RESUMED NORMAL OPERATION. IN ADDITION, THE VEHICLE FAILED TO OPERATE INTERMITTENTLY WHEN SHIFTED INTO REVERSE. THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT WATER WAS LEA…

Look up ODI 10266067 at NHTSA ↗

ODI 10409234 · 116,000 mi

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THE VEHICLE SUDDENLY STALLED IMMEDIATELY AFTER IT STOPPED. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THERE WAS AN OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER: PE10033 (VEHICLE SPEED CONTROL POWER, TRAIN:AUTOMATIC TRANSMISSION CONTROL MODULE (TCM, PCM)) THAT MAY BE RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Look up ODI 10409234 at NHTSA ↗

ODI 10429951

I WAS DRIVING DOWN THE ROAD AND THE VEHICLE DROPPED OUT OF GEAR AND LOSS ACCELERATION. IT WOULD NOT GO BACK INTO GEAR. *KB

Look up ODI 10429951 at NHTSA ↗

0
Power Train
6
ODI 10273230 · 65,368 mi

WHILE DRIVING ON A MAIN ROAD, MY 2004 FORD FREESTAR TRANSMISSION FAILED. AS IN ALL THE OTHER REPORTS THERE WAS NO WARNING WHATSOEVER. PARK ENGAGES HOWEVER NO OTHER GEAR DOES. VEHICLE IS AT TRANSMISSION SHOP AS I WRITE THIS. FORD STATES THERE IS NO ISSUE, AND BECAUSE I AM OUT OF THE EXTENDED WARRANTY BY 5,000 MILES THERE IS NOTHING THEY CAN DO FOR ME. *TR

Look up ODI 10273230 at NHTSA ↗

ODI 10524583 · 98,000 mi

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN). THE CONTACT STATED THAT WHILE THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO STOP AND WAIT SOME TIME BEFORE BEING ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS, WHO STATED THAT THE TRANSMISSION FAILED DUE TO A FAULTY TORQUE CONVERTER. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 98,000. UPDATED 8/26/1…

Look up ODI 10524583 at NHTSA ↗

ODI 10277558 · 128,000 mi

ON SATURDAY, JULY 18, 2009, MY FAMILY AND I WERE TRAVELING ON HWY 9A (IN JACKSONVILLE, FL JUST OFF OF I95). WE WERE TRAVELING AT APPROXIMATELY 70MPH WHEN OUR 2005 FORD FREESTAR SIMPLY STOPPED ACCELERATING. MY HUSBAND ATTEMPTED TO SHIFT FROM DRIVE TO NEUTRAL AND BACK TO DRIVE BUT NOTHING HAPPENED. THE TRANSMISSION SIMPLY LOST POWER. WE COASTED AS FAR AS WE COULD OFF THE BUSY HIGHWAY AND CONTACTED ROADSIDE ASSISTANCE. TODAY WE FINALLY GOT AN ESTIMATE FROM OUR REPAIRMAN. HE SAYS IT IS THE TORQUE CONVERTER AND PUMP AND IT IS GOING TO COST $1100 TO …

Look up ODI 10277558 at NHTSA ↗

—
87
ODI 10395739 · 88,820 mi

REPEATED PROBLEMS WITH MOISTURE/RAIN GETTING INTO PCM(COMPUTER). CAR IS BACK AT TRANSMISSION SHOP AGAIN DUE TO CAR STALLING DURING BRAKING. I HAVE HAD FUEL PUMP/MODULE REPLACED IN ERROR, DUE TO FALSE CHECK ENGINE CODES DUE TO MOISTURE/RAIN GETTING INTO PCM, OWNER OF TRANSMISSION SAID ISSUE IS WITH WATER IN PCM CAUSING TORQUE CONVERTER TO ENGAGE DURING BRAKING. *TR

Look up ODI 10395739 at NHTSA ↗

ODI 10397763 · 88,842 mi

THIS IS THE SECOND ISSUE I HAVE HAD WITH WATER GETTING INTO THE PCM(COMPUTER). THE FIRST OCCURRENCE (03/10) I HAD THE CAR TOWED TO THE FORD DEALERSHIP AND WAS ADVISES PER THE OBDB SCAN CODES THAT THE TRANSMISSION NEEDED AN OVERHAUL. I TOLD THE DEALERSHIP THAT I HAD JUST PULLED THE CAR OUT OF MY DRIVEWAY AND HAD NO REVERSE AND HAD SLIPPAGE IN OTHER GEARS, IT WAS RAINING VERY HEAVILY THAT DAY- I ASKED THE DEALERSHIP IF IT COULD BE AN ISSUE OF MOISTURE GETTING INTO PCM(COMPUTER), THE DEALERSHIP SAID THAT THAT WAS NOT THE ISSUE. I THEN HAD THE CAR …

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ODI 10423881 · 86,211 mi

TRANSMISSION WENT OUT WHILE DRIVING. THANKFULLY WE WERE NOT ON THE HIGHWAY. NO GRINDING OR SLIPPING, THE ENGINE JUST REVVED AND WOULD VEHICLE WOULD NOT MOVE. HAD 3 CHILDREN IN THE CAR AT THE TIME. VERY DANGEROUS TO TRUST THIS CAR. GOT THE CAR TO A PARKING LOT, NOW IT HAS BEEN TOWED TO A MECHANIC TO BE CHECKED OUT. WE PREVIOUSLY HAD PROBLEMS WITH SOMETHING IN THE IGNITION OR SOMETHING WHERE THE CAR WOULD JUST SPUTTER AND DIE WHILE DRIVING. REPLACED DRIVER SIDE WINDOW MOTOR, BUT PASSENGER SIDE DOES NOT WORK EITHER. PLEASE GET THESE OFF TH…

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61
ODI 10465573 · 81,000 mi

HAD POWERTRAIN SYMPTOMS RELATED TO FORD TSB 06-14-10, FOR ENGINE/TRANSMISSION DRIVEABLITY. HAD VEHICLE TOWED BECAUSE I HAD NO REVERSE & FORWARD ENGAGEMENT, AND HIGH IDLE IN NEUTRAL. FORD DEALER, FIXED TRANSAXLE PER SAFETY RECALL 11S25, AND TSB 06-14-10, FOR WATER ENTERING THE PCM. DEALER RETURNED OUR VEHICLE ON JULY 10TH, EVERYTHING APPEARED OKAY. ONE JULY 11TH, THE VAN BEGAN HAVE SHIFT ISSUES, AND THEN STALL GOING DOWN THE ROAD AT 20-25MPH. IF THE PCM IS DAMAGED FROM WATER, THEN WHY DON'T THEY REQUIRE REPLACEMENT IN THE TSB. THIS IS A SERIO…

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ODI 10476679 · 165,000 mi

AT 147000 MILES, I NEEDED A COMPLETE TRANSMISSION REBUILD. THIS COST ME $2800 DUE TO THE FACT THAT THERE WERE ADDITIONAL PARTS NOT COMMON TO A STANDARD REBUILD. THIS WAS SEPT. 2011. IN JANUARY, I AM ABLE TO NOTE ONLINE THAT THERE IS A TORQUE CONVERTER RECALL FOR THIS MODEL. I CALL FORD, I'M TOLD THERE IS NOTHING THEY CAN DO UNTIL THE RECALL IS OFFICIALLY RELEASED IN THE 2ND QUARTER. WAIT UNTIL 2ND QUARTER, NO NOTICE IN THE MAIL. I CALL FORD IN AUGUST AND TELL THEM THIS, I AM TOLD THAT FORD WILL FIX THE CAR, IT WILL TAKE APPROX. 4 DAYS AND…

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ODI 10479320 · 89,000 mi

THE VEHICLE LOOSE POWER WILL STALL WITH ENGINE RUNNING OTHER TIMES ENGINE WOULD STALL 2-4 SECONDS THE JUMP BACK ON HAPPEN ALOT WHEN PLGS WIRES ARE FINE IT RAINS, GET ENGINE LIGHT ALSO. RESETS, BUT WILL RESUME ON THE NEXT START WITH EMISSION CODES AND PCM ERRORS. *TR

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7
ODI 10490663 · 130,600 mi

RETURNING FROM A 'DUMP RUN', I NOTICED THE PLASTIC COVER FOR THE 3RD ROW PASSENGER SEAT, DRIVER SIDE, HAD BEEN DISLODGED AND WAS LYING ON THE FLOOR. I WENT TO RECONNECT IT AND I FOUND THE LATCH 'FLOATING'. IT WAS NO LONGER PART OF THE VEHICLE. I COULD SEE OUT THROUGH THE WHEEL WELL. AFTER FURTHER INSPECTION, I SAW THAT THE WELDED PLATE, THAT SHOULD BE PART OF THE VAN WAS NO LONGER ATTACHED. I HAVEN'T LOOKED AT THE TIRE FOR DAMAGE, YET. THIS IS A DESIGN AND MANUFACTURING ERROR, AS THE LATCH BRACKET USED TO SECURE THE PASSENGER SEAT IN PLAC…

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ODI 10617872 · 115,000 mi

ONCE AGAIN, FORD REFUSES TO ACKNOWLEDGE THEIR VEHICLE DEFECTS. OUR THIRD ROW REAR SEAT WILL NOT LOCK IN PLACE. THE FLOOR LATCH IS CORRODED AND BROKEN AND OUR CHILDREN CAN NO LONGER SAFELY RIDE IN OUR ONLY VEHICLE. FORD RECALLED MANY OTHER FREESTARS FOR THIS EXACT SAME PROBLEM BUT REFUSES TO INCLUDE OUR VEHICLE DESPITE THE SIMILARITIES. OUR VEHICLE HAS NOW BROKEN DOWN ON US NUMEROUS TIMES DUE TO POWER TRAIN ISSUES (LATER RECALLED), TRANSMISSION ISSUES (LATER RECALLED), AND NOW THIS SAFETY ISSUE. I AM EXTREMELY DISAPPOINTED THAT THEY CONTIN…

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ODI 10957728 · 174,000 mi

2004 FORD FREESTAR [XXX]FORD IS CHARGING ME FOR THE REPAIR FOR THE TORQUE CONVERTER SUBFRAME 3-4 $600~$800 BUSHING KITS ($200 EACH) THEY WANT TO CHARGE ME. I INFORMED THEM THAT ONLY DO THE FACTORY RECALL REPAIRS THE PULLED MY VAN OUT AND TOLD ME THE CANT DO THE REPAIRS, BECAUSE THEY ARE SCARED OF THE BALL JOINTS AND TIE RODS MIGHT BREAK, THEN COMPLAINED ABOUT THE SUBFRAME MY HAVE TO BE CUT TO INSTALL NEW SUBFRAME BOLTS BUSHINGS ETC. JUST TO THEY CAN CONTINUE TO TAKE THE APART TO REPLACE THE TORQUE CONVERTER. THE AGREED TO CHARGE ME 300 LAB…

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8
ODI 10483285 · 96,000 mi

POWER TRAIN AUTOMATIC TRANSMISSION. MY WIFE WHILE DRIVING WITH CHILDREN ON A SECONDARY HIGHWAY LOST FORWARD MOTION WHILE TRAVELING UP A HILL. WAS LUCKY SHE WAS ABLE TO BRAKE AND STEER OFF HIGHWAY AND NO VEHICLES BEHIND HER. IT HAS BEEN A NIGHTMARE EVER SINCE. HAD THE VEHICLE TOWED TO A GERMAN FORD DEALERSHIP THAT QUOTED US A $10,000 DOLLAR REPAIR TO REPLACE THE TRANSMISSION. FOUND A REPUTABLE TRANSMISSION SHOP THAT REPAIRED IT FOR ABOUT $4,000, BUT NOW THE VEHICLE HAD MULTIPLE ERROR CODES, (TRANSAXLE, AND CHECK ENGINE LITE). REPLACED MULT…

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ODI 10559835 · 90,945 mi

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN). THE CONTACT STATED THAT AFTER THE REPAIRS AND ATTEMPTING TO SHIFT INTO DRIVE, THERE WAS A SUDDEN LOSS OF ENGINE POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHO STATED THAT THE TRANSMISSION FAILED DUE TO A FAULTY TORQUE CONVERTER. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 90,945. THE CONSUMER STATED THE REPLACEMENT TORQUE CONVERTER FA…

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ODI 11072523 · 130,000 mi

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING, THERE WAS A LOUD NOISE COMING FROM THE TRANSMISSION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED. THE DEALER (WITT FAMILY FORD, W1367 WI-160, PULASKI, WI 54162) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND THE CONTACT WOULD HAVE TO PAY FOR THE REMEDY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS…

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30
ODI 10426855 · 100,553 mi

2004 FORD FREESTAR RPM'S 3000 AT IDLE. DIAGNOSED AS WATER INTRUSION IN ORIGINAL PCM (POWERTRAIN CONTROL MODULE) IN APRIL OF 2011. WATER INTRUSION OCCURRED ON REPLACEMENT PCM AS WELL WITHIN 3 MONTHS BECAUSE RAIN KIT PER SERVICE BULLETIN ( # TSB-06-14-10) WAS NOT INSTALLED AT THE FORD DEALER. SECOND INCIDENT OCCURRED WITH THE REPLACEMENT (NEW) PCM ON 9/8/11. ON 9/8/11 VEHICLE STALLED OUT WHILE IN TRAFFIC. REPLACEMENT PCM DIAGNOSED AS WATER INTRUSION AS WELL BY DIFFERENT FORD. SECOND DEALER NOTED RAIN KIT HAD NOT BEEN INSTALLED BY 1ST DEALER WHEN …

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ODI 10443292

I WAS DRIVING ON THE HIGHWAY AND BEGAN TO EXIT WHEN THE CAR ALERTED TO "CHECK TRACTION." IT STARTED TO MAKE A LOUD NOISE, THEN BEGAN TO DECELERATE AND NO MATTER IF I PRESSED ON THE ACCELERATOR THE CAR BEGAN TO SLOW DOWN UNTIL IT EVENTUALLY STOPPED. I WAS ABLE TO GET MYSELF TO A SAFE AREA BEFORE IT LOST ITS ABILITY TO DRIVE. I HAD IT TOWED AND WAS TOLD BY THE AUTO REPAIR PERSON THAT IT WAS MY TRANSMISSION. *TR

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ODI 10447659 · 111,006 mi

I PURCHASED THIS VEHICLE IN 2009. HAD IT IN THE SHOP 3 TIMES IN THE FIRST YEAR FOR SUSPECTED TRANSMISSION PROBLEMS WHILE UNDER DEALER WARRANTY. EACH TIME I WAS TOLD THERE WAS NO ISSUE AND THE TRANNY WAS STRONG. HAVE HAD ISSUES SINCE THE BEGINNING. DURING A RECENT TRIP TO THE GROCERY STORE THE TRANSMISSION SEEMED TO SLIP OUT OF GEAR WITH TOP SPEEDS REACHING 23 MPH. LUCKILY I WAS ABLE TO MAKE IT HOME. PARKED THE VAN. NEXT MORNING WHEN I WENT TO START IT, IT WOULDN'T EVEN TURN OVER. I PUT A NEW BATTERY IN IT AND IT RAN. CONTINUED TRANSMISSION PROB…

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4
ODI 10606854 · 96,000 mi

CAR HISTORY: THE TRANSAXLE LIGHT HAS GONE BEFORE WHEN WE TRAVEL THROUGH VT MOUNTAINS, BUT TURNING OFF THE ENGINE AND LETTING IT SIT, AND RESTARTING IT, THE LIGHT WOULD GO OFF. UPON GETTING HOME SAFETY, OUR MECHANICS DIDN'T FIND ANYTHING TO REPAIR AND SO LEFT IT BE, AND WOULD ONLY SOMETIMES SEE IT WHEN WE TRAVELED THROUGH THE VT MOUNTAINS, A FEW TIMES A YEAR. ALL RECALL REPAIRS WERE UP TO DATE. THERE WERE NO OTHER SYMPTOMS. INCIDENT: AS WE NEARING THE TOP OF A MOUNTAIN, THE TRANSAXLE LIGHT CAME ON. UNLIKE THE OTHER TIMES, THE TRANSMISSION…

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ODI 10983482

IM HAVING MANY ISSUES WITH MY VEHICLE. THE WORST ONE IS THE PASSIVE SECURITY SYSTEM THAT HAS STRANDED ME IN MANY AREAS BECAUSE IT REFUSES TO START. I HAVE TRIED MANY THINGS INCLUDING REPLACING TRANSPONDER KEYS AND THE TRANSCEIVER BUT I STILL AM GETTING THE FLASHING RED SECURITY LIGHT. IM SCARED TO DRIVE THIS THING IN THE WINTER DUE TO THE POSSIBILITY OF GETTING STRANDED IN COLD TEMPERATURES. ALSO THIS VEHICLE LETS WATER LEAK IN EVERYWHERE CAUSING SEVERE RUST AND MOLD ISSUES. ONE OF THE FLOOR SUPPORTS OF THE DRIVERS SEAT IS CLOSE TO BEING RUSTED…

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ODI 11324345 · 140,987 mi

WHILE YOU ARE DRIVING THE VEHICLE. THE VEHICLE HAS SOMETHING WRONG WITH THE TRANSMISSION. I LOOKED UP FORD RECALLS AND IT STATES THAT THIS TYPE OF VEHICLE HAS BEEN RECALLED FOR TRANSMISSION PROBLEMS. TORQUE SOMETHING THING. THE VAN HAS ONLY 141000 MILES AND IS RUSTED SEVERELY UNDERNEATH IT. VERY SAD. *TR

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Electrical System
16
ODI 10177519 · 26,200 mi

WIFE'S VAN. REPORTED THAT IN COLD WEATHER IT WOULD START HARD. RECENTLY WHILE DRIVING TO WORK IT BUCKED SEVERAL TIMES. WAS ABLE TO GET TO WORK. INFORMED ME OF THE PROBLEM WHERE I WENT TO CHECK VAN. IT WOULDN'T START AFTER 5 ATTEMPTS, THEN IT STARTED UP BUT WAS A HARD START. AT THE SAME TIME CHECK ENGINE LIGHT CAME ON. DECIDED TO TOW IT TO DEALER. FLAT BED CAME BUT COULDN'T GET TO VAN. TO ASSIST IN POSITIONING VAN FOR FLATBED; VAN STARTED ON FIRST TRY BUT NOW WHEN IT WAS PUT INTO GEAR, IT DIDN'T MOVE. EITHER FORWARD OR REVERSE. WE PUSHED IT INT…

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ODI 10252316 · 44,000 mi

WE OWN A 2004 FREESTAR THAT HAS HAD THE TRANSMISSION REPLACED IN FEB 2008 WITH LESS THAN 43,000 MILES ON IT. IN JULY 2008 WE SPEND $450 ON REPAIRING PART OF THE BREAKING SYSTEM, AND THIS WEEK THE VAN WOULD NOT GO INTO REVERSE AND DID NOT HAVE ANY PULL TO IT WHEN IT FINALLY DID AFTER SEVERAL ATTEMPTS. ONCE I GOT OUT OF THE PARKING SPACE, I GOT AN ESTIMATE OF A BLOCK AND ONTO A BUSY HIGHWAY, ONLY TO HAVE THE VAN STALL ON ME, ALMOST CAUSING A WRECK. THE DEALERSHIP AND FORD PAID FOR THE TRANSMISSION TO BE REPLACED, WE PAID FOR THE CALIPER, DRUM, …

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ODI 10266067 · 58,000 mi

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE IDLE SPEED INCREASED AND THE VEHICLE ACCELERATED UNEXPECTEDLY. SUDDENLY, THE VEHICLE STALLED. THE ENGINE RESTARTED AND RESUMED NORMAL OPERATION. IN ADDITION, THE VEHICLE FAILED TO OPERATE INTERMITTENTLY WHEN SHIFTED INTO REVERSE. THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT WATER WAS LEA…

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87
ODI 10395739 · 88,820 mi

REPEATED PROBLEMS WITH MOISTURE/RAIN GETTING INTO PCM(COMPUTER). CAR IS BACK AT TRANSMISSION SHOP AGAIN DUE TO CAR STALLING DURING BRAKING. I HAVE HAD FUEL PUMP/MODULE REPLACED IN ERROR, DUE TO FALSE CHECK ENGINE CODES DUE TO MOISTURE/RAIN GETTING INTO PCM, OWNER OF TRANSMISSION SAID ISSUE IS WITH WATER IN PCM CAUSING TORQUE CONVERTER TO ENGAGE DURING BRAKING. *TR

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ODI 10397763 · 88,842 mi

THIS IS THE SECOND ISSUE I HAVE HAD WITH WATER GETTING INTO THE PCM(COMPUTER). THE FIRST OCCURRENCE (03/10) I HAD THE CAR TOWED TO THE FORD DEALERSHIP AND WAS ADVISES PER THE OBDB SCAN CODES THAT THE TRANSMISSION NEEDED AN OVERHAUL. I TOLD THE DEALERSHIP THAT I HAD JUST PULLED THE CAR OUT OF MY DRIVEWAY AND HAD NO REVERSE AND HAD SLIPPAGE IN OTHER GEARS, IT WAS RAINING VERY HEAVILY THAT DAY- I ASKED THE DEALERSHIP IF IT COULD BE AN ISSUE OF MOISTURE GETTING INTO PCM(COMPUTER), THE DEALERSHIP SAID THAT THAT WAS NOT THE ISSUE. I THEN HAD THE CAR …

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ODI 10423881 · 86,211 mi

TRANSMISSION WENT OUT WHILE DRIVING. THANKFULLY WE WERE NOT ON THE HIGHWAY. NO GRINDING OR SLIPPING, THE ENGINE JUST REVVED AND WOULD VEHICLE WOULD NOT MOVE. HAD 3 CHILDREN IN THE CAR AT THE TIME. VERY DANGEROUS TO TRUST THIS CAR. GOT THE CAR TO A PARKING LOT, NOW IT HAS BEEN TOWED TO A MECHANIC TO BE CHECKED OUT. WE PREVIOUSLY HAD PROBLEMS WITH SOMETHING IN THE IGNITION OR SOMETHING WHERE THE CAR WOULD JUST SPUTTER AND DIE WHILE DRIVING. REPLACED DRIVER SIDE WINDOW MOTOR, BUT PASSENGER SIDE DOES NOT WORK EITHER. PLEASE GET THESE OFF TH…

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—
46
ODI 10461826 · 78,000 mi

I LEFT WORK, GOT 3 PARKING SPOTS AWAY, LOST STEERING, BRAKES AND GAS. ENGINE WAS STILL RUNNING. TRANSAXLE LIGHT CAME ON, SHUT OFF VAN, TRIED AGAIN AND IT DROVE MAYBE A FEW FEET AND IT WAS AS IF IT WAS IN NEUTRAL. ENGINE LIGHT, BATTERY LIGHT AND OIL LIGHT CAME ON. SHUT IT DOWN TRIED AGAIN, DROVE ABOUT 10 FEET AND IT DIED. HAD IT TOWED TO VIP WHO HAD NO ANSWERS, TOWED TO FORD WHO SAID IT THERE WAS WATER IN THE PCM. THEY DRIED IT OUT AND SAID GIVE IT A GO. GOT IT HOME DROVE IT ONE DAY AND THE NEXT(AFTER RAINING) IT WOULD NOT MOVE OUT OF DRIVEWAY. …

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ODI 10463554 · 42,442 mi

UPON EXITING THE FREEWAY ONTO SECONDARY STREET THE VEHICLE STALLED OUT COMPLETELY. WE LOST ALL DRIVING FUNCTION, POWER STEERING ETC IN AN INSTANT. LUCKILY IT WAS LATER IN THE EVENING AND NOT MUCH TRAFFIC WAS BEHIND US AS THIS ROAD IS TYPICALLY VERY CONGESTED. WE WERE ABLE TO GLIDE INTO A TURN LANE AND OFF OF THE MAIN ROAD. THE VEHICLE WOULD NOT START AND HAD TO BE TOWED. LOCAL FORD DEALER CONCLUDED THE PCM SHORTED OUT AND THERE WAS A BLOWN IGNITION COIL. WE HAD CAR TOWED FOR SECOND OPINION AS WE COULD NOT BELIEVE THAT AT 40,000 MILES THE ENTIRE…

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ODI 10465573 · 81,000 mi

HAD POWERTRAIN SYMPTOMS RELATED TO FORD TSB 06-14-10, FOR ENGINE/TRANSMISSION DRIVEABLITY. HAD VEHICLE TOWED BECAUSE I HAD NO REVERSE & FORWARD ENGAGEMENT, AND HIGH IDLE IN NEUTRAL. FORD DEALER, FIXED TRANSAXLE PER SAFETY RECALL 11S25, AND TSB 06-14-10, FOR WATER ENTERING THE PCM. DEALER RETURNED OUR VEHICLE ON JULY 10TH, EVERYTHING APPEARED OKAY. ONE JULY 11TH, THE VAN BEGAN HAVE SHIFT ISSUES, AND THEN STALL GOING DOWN THE ROAD AT 20-25MPH. IF THE PCM IS DAMAGED FROM WATER, THEN WHY DON'T THEY REQUIRE REPLACEMENT IN THE TSB. THIS IS A SERIO…

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2
ODI 10490663 · 130,600 mi

RETURNING FROM A 'DUMP RUN', I NOTICED THE PLASTIC COVER FOR THE 3RD ROW PASSENGER SEAT, DRIVER SIDE, HAD BEEN DISLODGED AND WAS LYING ON THE FLOOR. I WENT TO RECONNECT IT AND I FOUND THE LATCH 'FLOATING'. IT WAS NO LONGER PART OF THE VEHICLE. I COULD SEE OUT THROUGH THE WHEEL WELL. AFTER FURTHER INSPECTION, I SAW THAT THE WELDED PLATE, THAT SHOULD BE PART OF THE VAN WAS NO LONGER ATTACHED. I HAVEN'T LOOKED AT THE TIRE FOR DAMAGE, YET. THIS IS A DESIGN AND MANUFACTURING ERROR, AS THE LATCH BRACKET USED TO SECURE THE PASSENGER SEAT IN PLAC…

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ODI 11511200

The rear wheel well has rusted on both sides and completely rusted out a large hole (approx. 1 ft diameter area visibly effected) in the the body of the van. The rusted out section is where the back seat is anchored to the frame, so the rust has cause the seat to no longer be securely anchored to the car. The hole has also caused electrical wires to get wet when water gets into the van and intermittently and unpredictably causing failure of electrical features, including headlights and blinkers, while driving.

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0
19
ODI 10266067 · 58,000 mi

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE IDLE SPEED INCREASED AND THE VEHICLE ACCELERATED UNEXPECTEDLY. SUDDENLY, THE VEHICLE STALLED. THE ENGINE RESTARTED AND RESUMED NORMAL OPERATION. IN ADDITION, THE VEHICLE FAILED TO OPERATE INTERMITTENTLY WHEN SHIFTED INTO REVERSE. THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT WATER WAS LEA…

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ODI 10286074 · 70,000 mi

ENGINE STALLING, ELECTRICAL PROBLEMS, TRACTION CONTROL SYSTEM DISENGAGES, AND CRUISE CONTROL WILL NOT ENGAGE. ALL PROBLEMS ARE INTERMITTENT AND OCCUR DURING OR AFTER RAIN. PROBLEMS LINKED TO PCM WATER INTRUSION. TODAY ENTIRE ELECTRICAL SYSTEM FAILURE. *TR

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ODI 10426855 · 100,553 mi

2004 FORD FREESTAR RPM'S 3000 AT IDLE. DIAGNOSED AS WATER INTRUSION IN ORIGINAL PCM (POWERTRAIN CONTROL MODULE) IN APRIL OF 2011. WATER INTRUSION OCCURRED ON REPLACEMENT PCM AS WELL WITHIN 3 MONTHS BECAUSE RAIN KIT PER SERVICE BULLETIN ( # TSB-06-14-10) WAS NOT INSTALLED AT THE FORD DEALER. SECOND INCIDENT OCCURRED WITH THE REPLACEMENT (NEW) PCM ON 9/8/11. ON 9/8/11 VEHICLE STALLED OUT WHILE IN TRAFFIC. REPLACEMENT PCM DIAGNOSED AS WATER INTRUSION AS WELL BY DIFFERENT FORD. SECOND DEALER NOTED RAIN KIT HAD NOT BEEN INSTALLED BY 1ST DEALER WHEN …

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5
ODI 10499861 · 154,000 mi

2004 FORD FREESTAR SES I CHANGED THE REAR BRAKES ON 1/20/2013 NOTICED THE LEFT REAR WHEEL WAS RUSTING OUT. TODAY 2/24/2013 WENT TO INSTALL A CAR SEAR & NOTICED THE BENCH SEAT IN THE BACK WAS ROCKING SLIGHTLY. THE ANCHOR POINT ON THE LEFT REAR IS RUSTED OUT AND MOVING. UPON INSPECTION I NOTICED THAT I CAN SEE DOWN TO THE GROUND WHERE THE ANCHOR POINT HAS RUSTED OUT. I HAVE HAD TO REPLACE NUMEROUS PARTS ON THIS VAN OVER THE LAST TWO YEARS. TO DATE I HAVE REPLACED: 3 IGNITION COILS, (THIS IS THE MAIN PROBLEM WHENEVER HEAVY RAIN OR SNOW HAS HAPPEN…

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ODI 10505524

THE LATCH ON THE REAR OF THE VAN HAS RUSTED CLOSED ON THREE SEPARATE OCCASSIONS. IT IS PRESENTLY RUSTED SHUT AND THE BACK HATCH DOESNT OPEN AS A RESULT. THERE IS A RECALL ON THE THIRD ROW SEAT DUE TO WATER LEAKAGE FROM THE REAR TIRE WELL. THIS HAS TO BE RELATED AS THE CARPET THROUGHOUT THE VAN GETS WET. EVEN THE FRONT DRIVERS SEAT WHERE IT ATTACHES TO THE FLOOR IS SOAKED, POSIBLY LEAKING FROM FRONT TIRE WELL.AND ALL THE WAY DOWN THE INTERIOR OF THE CAR TO THE THIRD ROW. THERE IS ALSO A SHORT IN THE DASH LIGHTS DUE TO WATER LEAKING INTO THE DA…

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ODI 10983603 · 123,137 mi

THIS VEHICLE I RECEIVED NUMEROUS RECALLS AND HAD MANY PROBLEMS WITH THIS VEHICLE. MAJOR ELECTRICAL PROBLEMS. WHEN IT WOULD RAIN AND GET CAR WASH THE ELECTRICAL SYSTEM WOULD MALFUNCTION AND CAUSE ENGINE NOT TO RUN PROPERLY AND CHECK ENGINE LIGHT WOULD COME ON. IN APRIL OF 2016 ENGINE WAS MALFUNCTIONING AND CAUSED ME TO GET IN ACCIDENT. THIS VEHICLE HAS SINCE BEEN IMPOUNDED AND LOAN COMPANY SANTANDER TRYING TO BILL ME FOR REMAINDER OF LOAN AND NOW CAUSING MAJOR CREDIT ISSUES. I WOULD LIKE THIS TO BE COVERED BY FORD/CARMAX FOR SELLING MY FAMI…

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Engine0
61
ODI 10465573 · 81,000 mi

HAD POWERTRAIN SYMPTOMS RELATED TO FORD TSB 06-14-10, FOR ENGINE/TRANSMISSION DRIVEABLITY. HAD VEHICLE TOWED BECAUSE I HAD NO REVERSE & FORWARD ENGAGEMENT, AND HIGH IDLE IN NEUTRAL. FORD DEALER, FIXED TRANSAXLE PER SAFETY RECALL 11S25, AND TSB 06-14-10, FOR WATER ENTERING THE PCM. DEALER RETURNED OUR VEHICLE ON JULY 10TH, EVERYTHING APPEARED OKAY. ONE JULY 11TH, THE VAN BEGAN HAVE SHIFT ISSUES, AND THEN STALL GOING DOWN THE ROAD AT 20-25MPH. IF THE PCM IS DAMAGED FROM WATER, THEN WHY DON'T THEY REQUIRE REPLACEMENT IN THE TSB. THIS IS A SERIO…

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ODI 10476679 · 165,000 mi

AT 147000 MILES, I NEEDED A COMPLETE TRANSMISSION REBUILD. THIS COST ME $2800 DUE TO THE FACT THAT THERE WERE ADDITIONAL PARTS NOT COMMON TO A STANDARD REBUILD. THIS WAS SEPT. 2011. IN JANUARY, I AM ABLE TO NOTE ONLINE THAT THERE IS A TORQUE CONVERTER RECALL FOR THIS MODEL. I CALL FORD, I'M TOLD THERE IS NOTHING THEY CAN DO UNTIL THE RECALL IS OFFICIALLY RELEASED IN THE 2ND QUARTER. WAIT UNTIL 2ND QUARTER, NO NOTICE IN THE MAIL. I CALL FORD IN AUGUST AND TELL THEM THIS, I AM TOLD THAT FORD WILL FIX THE CAR, IT WILL TAKE APPROX. 4 DAYS AND…

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ODI 10479320 · 89,000 mi

THE VEHICLE LOOSE POWER WILL STALL WITH ENGINE RUNNING OTHER TIMES ENGINE WOULD STALL 2-4 SECONDS THE JUMP BACK ON HAPPEN ALOT WHEN PLGS WIRES ARE FINE IT RAINS, GET ENGINE LIGHT ALSO. RESETS, BUT WILL RESUME ON THE NEXT START WITH EMISSION CODES AND PCM ERRORS. *TR

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46
ODI 10461826 · 78,000 mi

I LEFT WORK, GOT 3 PARKING SPOTS AWAY, LOST STEERING, BRAKES AND GAS. ENGINE WAS STILL RUNNING. TRANSAXLE LIGHT CAME ON, SHUT OFF VAN, TRIED AGAIN AND IT DROVE MAYBE A FEW FEET AND IT WAS AS IF IT WAS IN NEUTRAL. ENGINE LIGHT, BATTERY LIGHT AND OIL LIGHT CAME ON. SHUT IT DOWN TRIED AGAIN, DROVE ABOUT 10 FEET AND IT DIED. HAD IT TOWED TO VIP WHO HAD NO ANSWERS, TOWED TO FORD WHO SAID IT THERE WAS WATER IN THE PCM. THEY DRIED IT OUT AND SAID GIVE IT A GO. GOT IT HOME DROVE IT ONE DAY AND THE NEXT(AFTER RAINING) IT WOULD NOT MOVE OUT OF DRIVEWAY. …

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ODI 10463554 · 42,442 mi

UPON EXITING THE FREEWAY ONTO SECONDARY STREET THE VEHICLE STALLED OUT COMPLETELY. WE LOST ALL DRIVING FUNCTION, POWER STEERING ETC IN AN INSTANT. LUCKILY IT WAS LATER IN THE EVENING AND NOT MUCH TRAFFIC WAS BEHIND US AS THIS ROAD IS TYPICALLY VERY CONGESTED. WE WERE ABLE TO GLIDE INTO A TURN LANE AND OFF OF THE MAIN ROAD. THE VEHICLE WOULD NOT START AND HAD TO BE TOWED. LOCAL FORD DEALER CONCLUDED THE PCM SHORTED OUT AND THERE WAS A BLOWN IGNITION COIL. WE HAD CAR TOWED FOR SECOND OPINION AS WE COULD NOT BELIEVE THAT AT 40,000 MILES THE ENTIRE…

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ODI 10465573 · 81,000 mi

HAD POWERTRAIN SYMPTOMS RELATED TO FORD TSB 06-14-10, FOR ENGINE/TRANSMISSION DRIVEABLITY. HAD VEHICLE TOWED BECAUSE I HAD NO REVERSE & FORWARD ENGAGEMENT, AND HIGH IDLE IN NEUTRAL. FORD DEALER, FIXED TRANSAXLE PER SAFETY RECALL 11S25, AND TSB 06-14-10, FOR WATER ENTERING THE PCM. DEALER RETURNED OUR VEHICLE ON JULY 10TH, EVERYTHING APPEARED OKAY. ONE JULY 11TH, THE VAN BEGAN HAVE SHIFT ISSUES, AND THEN STALL GOING DOWN THE ROAD AT 20-25MPH. IF THE PCM IS DAMAGED FROM WATER, THEN WHY DON'T THEY REQUIRE REPLACEMENT IN THE TSB. THIS IS A SERIO…

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—
1
ODI 10994575 · 81,000 mi

THE THIRD ROW SEATING LATCH HAS RUSTED OUT ON THE DRIVER SIDE. THE VEHICLE I BELIEVE HAS ISSUES THAT OTHER 2004 FORD FREESTAR VEHICLES HAVE THE SAME ISSUES AND WERE RECALLED. I HAVE CONTACTED FORD, AND THEY REFUSE TO HELP. I HAVE 4 CHILDREN AND I FEAR TO TAKE THEM ANYWHERE IN THIS VEHICLE. PLEASE HELP. THE VEHICLE JERKS AND STUTTERS WHEN IN DRIVE WHETHER I'M MOVING OR AT A STOP LIGHT AS LONG AS I AM IN ANY GEAR. IT ONLY HAS 85,000 MILES AND I'VE PURCHASED IT IN FEBRUARY.

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0
16
ODI 10914972 · 153,599 mi

HAD THE RECALL FOR THE TORQUE CONVERTER DONE AND NOW MY VEHICLE SHAKES, SPUTTERS. WON'T ACCELERATE, THE RPMS JUMP UP HIGH, VERY LOUD NOISES COMING FROM UNDERNEATH VEHICLE. SOMETIMES IT WILL STALL OUT. CAN'T GO PAST 25-30 MPH IF IT EVEN GETS UP TO THAT! MY VEHICLE RAN PERFECT BEFORE TAKING IT INTO THE FORD DEALERSHIP AND EVER SINCE I GOT IT BACK WE HAVE HAD THIS PROBLEM. TOOK IT BACK TO FORD AND THEY TRIED TO SAY IT WAS THROTTLE CABLE SO HAD THAT FIXED AND IT STILL IS DOING THE SAME THINGS AS IT DID AFTER THE TORQUE CONVERTER WAS REPLACED. CAN'…

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ODI 10520164 · 151,000 mi

TL* THE CONTACT OWNS A 2005 FORD FREE STAR. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE VIBRATED AND FAILED TO ACCELERATE WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000. *TR

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ODI 10523996 · 82,049 mi

WHILE MERGING ONTO ROUTE 50 OFF 628 THE CAR DIED. I DRIFTED ONTO SIDE OF ROAD, BUT IN PARK AND RESTARTED IT. TOOK EXIT OFF 50 AT 450 AND CAR STOPPED AGAIN. PUT IN PARK AT RED LIGHT, STARTED UP AGAIN AND DROVE DOWN RIVA ROAD. CAR STOPPED 4 MORE TIMES BEFORE GETTING TO MY RESIDENCE, EACH TIME ENGINE STOPPING, NO POWER STEERING AND NO BRAKES. CALLED KOONS FORD ANNAPOLIS AND HAD THE CAR TOWED THERE THE NEXT DAY (SINCE THE INCIDENT OCCURRED ON A SUNDAY). THEY KEPT THE CAR FOR 1 WEEK AND COULD NOT CONFIRM OR DUPLICATE ANY OF THE CONDITIONS. POS…

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6
ODI 10499861 · 154,000 mi

2004 FORD FREESTAR SES I CHANGED THE REAR BRAKES ON 1/20/2013 NOTICED THE LEFT REAR WHEEL WAS RUSTING OUT. TODAY 2/24/2013 WENT TO INSTALL A CAR SEAR & NOTICED THE BENCH SEAT IN THE BACK WAS ROCKING SLIGHTLY. THE ANCHOR POINT ON THE LEFT REAR IS RUSTED OUT AND MOVING. UPON INSPECTION I NOTICED THAT I CAN SEE DOWN TO THE GROUND WHERE THE ANCHOR POINT HAS RUSTED OUT. I HAVE HAD TO REPLACE NUMEROUS PARTS ON THIS VAN OVER THE LAST TWO YEARS. TO DATE I HAVE REPLACED: 3 IGNITION COILS, (THIS IS THE MAIN PROBLEM WHENEVER HEAVY RAIN OR SNOW HAS HAPPEN…

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ODI 10606854 · 96,000 mi

CAR HISTORY: THE TRANSAXLE LIGHT HAS GONE BEFORE WHEN WE TRAVEL THROUGH VT MOUNTAINS, BUT TURNING OFF THE ENGINE AND LETTING IT SIT, AND RESTARTING IT, THE LIGHT WOULD GO OFF. UPON GETTING HOME SAFETY, OUR MECHANICS DIDN'T FIND ANYTHING TO REPAIR AND SO LEFT IT BE, AND WOULD ONLY SOMETIMES SEE IT WHEN WE TRAVELED THROUGH THE VT MOUNTAINS, A FEW TIMES A YEAR. ALL RECALL REPAIRS WERE UP TO DATE. THERE WERE NO OTHER SYMPTOMS. INCIDENT: AS WE NEARING THE TOP OF A MOUNTAIN, THE TRANSAXLE LIGHT CAME ON. UNLIKE THE OTHER TIMES, THE TRANSMISSION…

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ODI 10957961 · 185,000 mi

02 06 2016 THE FIRST PROBLEM WITH SUBFRAM BREAKING , I WAS AT SAVEALOT 123 ST CLAIR AVENUE 44108, STARTED MY ENGINE AND SHIFTER GEARS THE ENGINE STARTED I SHIFTED GEARS AND IT LOTS POWER AND RESTARTED, THE VEHICLE JUMPED AND A LOUD GRINDING PARK FORD 400 WEST AVENUE TALLMAGE OHIO 44278 I PURCHASED TWO BOLTS W711082-S439 PURCHASED 2 BOLTS ONE BROKE AND I SPOKE TO THE MANAGER/ OWNER AND I WAS TOLD TO RETURN THE BOLT AND THE WOULD PROVIDE ME A NEW ONE. AT THE TIME THEY HAD A KIT THAT WAS $65.00 THE KIT HAD THE BOLT STEEL WASHER, RUBBER 2 BUSHI…

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Seats
1
ODI 10322154 · 102,000 mi

BOUGHT VAN IN JUNE 2007 NOTHING BUT PROBLEMS SINCE. REPLACED BATTERY WITHIN 2 MONTHS OF PURCHASE. REPLACE O2 SENSORS 3 TIMES AND NEED DONE AGAIN. REPLACED TRANSMISSION, RADIATOR, EGR VALVE, BRAKES 4 TIMES, TIE ROD 2 TIMES, CALIBERS 2 TIMES, ROTORS 3 TIMES, FUEL LINE, YOU NAME IT, WE HAVE HAD TO FIX IT. NOTHING BUT PROBLEMS. WE HAVE SPENT CLOSE TO 8K SINCE FEB 2008 ON THIS VEHICLE AND WE CAN NOT GET FORD TO HELP US AT ALL. NOW THE AXLES NEED REPLACED AS WELL AS SENSORS AGAIN. THE DVD PLAYER QUIT WORKING AFTER 4 MONTHS, DRIVER SIDE HEATED SEATS Q…

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7
ODI 10490663 · 130,600 mi

RETURNING FROM A 'DUMP RUN', I NOTICED THE PLASTIC COVER FOR THE 3RD ROW PASSENGER SEAT, DRIVER SIDE, HAD BEEN DISLODGED AND WAS LYING ON THE FLOOR. I WENT TO RECONNECT IT AND I FOUND THE LATCH 'FLOATING'. IT WAS NO LONGER PART OF THE VEHICLE. I COULD SEE OUT THROUGH THE WHEEL WELL. AFTER FURTHER INSPECTION, I SAW THAT THE WELDED PLATE, THAT SHOULD BE PART OF THE VAN WAS NO LONGER ATTACHED. I HAVEN'T LOOKED AT THE TIRE FOR DAMAGE, YET. THIS IS A DESIGN AND MANUFACTURING ERROR, AS THE LATCH BRACKET USED TO SECURE THE PASSENGER SEAT IN PLAC…

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ODI 10617872 · 115,000 mi

ONCE AGAIN, FORD REFUSES TO ACKNOWLEDGE THEIR VEHICLE DEFECTS. OUR THIRD ROW REAR SEAT WILL NOT LOCK IN PLACE. THE FLOOR LATCH IS CORRODED AND BROKEN AND OUR CHILDREN CAN NO LONGER SAFELY RIDE IN OUR ONLY VEHICLE. FORD RECALLED MANY OTHER FREESTARS FOR THIS EXACT SAME PROBLEM BUT REFUSES TO INCLUDE OUR VEHICLE DESPITE THE SIMILARITIES. OUR VEHICLE HAS NOW BROKEN DOWN ON US NUMEROUS TIMES DUE TO POWER TRAIN ISSUES (LATER RECALLED), TRANSMISSION ISSUES (LATER RECALLED), AND NOW THIS SAFETY ISSUE. I AM EXTREMELY DISAPPOINTED THAT THEY CONTIN…

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ODI 10957728 · 174,000 mi

2004 FORD FREESTAR [XXX]FORD IS CHARGING ME FOR THE REPAIR FOR THE TORQUE CONVERTER SUBFRAME 3-4 $600~$800 BUSHING KITS ($200 EACH) THEY WANT TO CHARGE ME. I INFORMED THEM THAT ONLY DO THE FACTORY RECALL REPAIRS THE PULLED MY VAN OUT AND TOLD ME THE CANT DO THE REPAIRS, BECAUSE THEY ARE SCARED OF THE BALL JOINTS AND TIE RODS MIGHT BREAK, THEN COMPLAINED ABOUT THE SUBFRAME MY HAVE TO BE CUT TO INSTALL NEW SUBFRAME BOLTS BUSHINGS ETC. JUST TO THEY CAN CONTINUE TO TAKE THE APART TO REPLACE THE TORQUE CONVERTER. THE AGREED TO CHARGE ME 300 LAB…

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2
ODI 10490663 · 130,600 mi

RETURNING FROM A 'DUMP RUN', I NOTICED THE PLASTIC COVER FOR THE 3RD ROW PASSENGER SEAT, DRIVER SIDE, HAD BEEN DISLODGED AND WAS LYING ON THE FLOOR. I WENT TO RECONNECT IT AND I FOUND THE LATCH 'FLOATING'. IT WAS NO LONGER PART OF THE VEHICLE. I COULD SEE OUT THROUGH THE WHEEL WELL. AFTER FURTHER INSPECTION, I SAW THAT THE WELDED PLATE, THAT SHOULD BE PART OF THE VAN WAS NO LONGER ATTACHED. I HAVEN'T LOOKED AT THE TIRE FOR DAMAGE, YET. THIS IS A DESIGN AND MANUFACTURING ERROR, AS THE LATCH BRACKET USED TO SECURE THE PASSENGER SEAT IN PLAC…

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ODI 11511200

The rear wheel well has rusted on both sides and completely rusted out a large hole (approx. 1 ft diameter area visibly effected) in the the body of the van. The rusted out section is where the back seat is anchored to the frame, so the rust has cause the seat to no longer be securely anchored to the car. The hole has also caused electrical wires to get wet when water gets into the van and intermittently and unpredictably causing failure of electrical features, including headlights and blinkers, while driving.

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1
ODI 10994575 · 81,000 mi

THE THIRD ROW SEATING LATCH HAS RUSTED OUT ON THE DRIVER SIDE. THE VEHICLE I BELIEVE HAS ISSUES THAT OTHER 2004 FORD FREESTAR VEHICLES HAVE THE SAME ISSUES AND WERE RECALLED. I HAVE CONTACTED FORD, AND THEY REFUSE TO HELP. I HAVE 4 CHILDREN AND I FEAR TO TAKE THEM ANYWHERE IN THIS VEHICLE. PLEASE HELP. THE VEHICLE JERKS AND STUTTERS WHEN IN DRIVE WHETHER I'M MOVING OR AT A STOP LIGHT AS LONG AS I AM IN ANY GEAR. IT ONLY HAS 85,000 MILES AND I'VE PURCHASED IT IN FEBRUARY.

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—0
1
ODI 10490663 · 130,600 mi

RETURNING FROM A 'DUMP RUN', I NOTICED THE PLASTIC COVER FOR THE 3RD ROW PASSENGER SEAT, DRIVER SIDE, HAD BEEN DISLODGED AND WAS LYING ON THE FLOOR. I WENT TO RECONNECT IT AND I FOUND THE LATCH 'FLOATING'. IT WAS NO LONGER PART OF THE VEHICLE. I COULD SEE OUT THROUGH THE WHEEL WELL. AFTER FURTHER INSPECTION, I SAW THAT THE WELDED PLATE, THAT SHOULD BE PART OF THE VAN WAS NO LONGER ATTACHED. I HAVEN'T LOOKED AT THE TIRE FOR DAMAGE, YET. THIS IS A DESIGN AND MANUFACTURING ERROR, AS THE LATCH BRACKET USED TO SECURE THE PASSENGER SEAT IN PLAC…

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38
ODI 10436592 · 92,300 mi

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE VEHICLE WAS PARKED THE CONTACT LOWERED THE THIRD ROW SEATING TO THE FLOOR WHEN HE NOTICED THE SAFETY LATCH ATTACHED TO THE REAR WHEEL WELLS WAS CORRODED FROM THE INSIDE OUT AND WERE FRACTURED. THE CONTACT STATED THE THIRD ROW SEAT COULD NOT BE USED BECAUSE IT WOULD BE UNSAFE IN THE EVENT OF A REAR END COLLISION. THE DEALER WAS MADE AWARE OF THE FAILURE AND REFUSED TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,300. UPDATED 12/20/11*LJ UPDATED 01…

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ODI 10438529 · 92,300 mi

UPON OPENING THE FOLDING THIRD ROW SEAT, THE BOTTOM LATCH FAILED TO ENGAGE WITH THE SEAT. FURTHER INSPECTION SHOWED THAT THE ENTIRE LATCH PANEL HAD RUSTED AWAY FROM THE BODY OF THE CAR AND WAS SITTING IN THE WHEEL WELL. THERE IS NOW A HOLE IN THE SIDE OF THE VAN AND THE THIRD ROW SEAT IS UNUSABLE. AT 7 YEARS OLD, THIS LEVEL OF RUST IS VERY PREMATURE. *TR

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ODI 10441489 · 137,000 mi

TL - THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE HOOK THAT HELD THE REAR DRIVER SIDE CONVERTIBLE BENCH SEAT IN PLACE WAS COMPLETELY CORRODED. THE CONTACT MENTIONED THAT THE DAMAGE WAS SO SEVERE THAT IT RUSTED THROUGH THE BODY OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 137,000. KMJ

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Power Train:Automatic Transmission:Torque Converter
19
ODI 10212686 · 38,000 mi

THE FIRST TIME WE EXPERIENCED PROBLEMS WITH OUR 2004 FORD FREESTAR (APPROXIMATELY 38,000 MILES)WAS IN APRIL OF 2007. WE WERE EXPERIENCING MANY PROBLEMS RELATED TO THE TRANSMISSION. WE TOOK THE VEHICLE IN TO OUR DEALERSHIP AND WAS TOLD THAT A DEAD MOUSE WAS CAUSING THE PROBLEMS. THE NEXT TIME THE PROBLEMS WERE THE SAME, BUT THEY COULDN'T FIND ANYTHING WRONG WITH THE VAN WHEN TAKEN INTO THE DEALER. THE THIRD TIME, THEY SAID THE TORQUE CONVERTER NEEDED REPLACED. AT THIS TIME THEY KEPT OUR VAN FOR THREE DAYS WAITING FOR FORD TO GET BACK TO THE…

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ODI 10213363 · 45,000 mi

FAILURE OF THE TORQUE CONVERTER/AUTOMATIC TRANSMISSION IN THE 2004 FORD FREESTAR IS A SERIOUS AND WIDESPREAD SAFETY DEFECT. NHTSA NEEDS TO WAKE UP AND ISSUE A RECALL BEFORE SOMEONE GETS KILLED DRIVING ONE OF THESE THINGS. THIS IS A FAMILY VEHICLE! FAMILIES DESERVE SAFE VEHICLES, ESPECIALLY WHEN PURCHASING DECISIONS ARE MADE BASED ON SAFETY CLAIMS!*CN DUPLICATETO 10290338*SMCH

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ODI 10214251 · 44,000 mi

VAN WITHOUT WARNING STOPPED MOVING AND ENGINE CUT OFF. THIS IS A FOLLOW UP FROM OUR CHRISTMAS ADVENTURE. GOT IT TOWED TO DEALER AND AFTER 2 DAYS OF "LOOKING INTO THE PROBLEM" TOLD ME THAT WATER LEAKED IN FROM UNDER DASH(IT HAD NOT RAINED OR SNOWED FOR DAYS- ROADS WEREN'T EVEN WET) AND GOT THE COMPUTER WET AN CAUSED IT TO MALFUNCTION. SEALED LEAK AND $250 LATER SENT US ON OUR WAY. FAST FORWARD 2WEEKS AND OUR VAN IS BACK IN THE SHOP AGAIN FOR THE SAME PROBLEMS. COME ON NOW, ENOUGH IS ENOUGH!!!!! RECALL THIS PROBLEM BEFORE PEOPLE GET KILLED!!!!! …

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8
ODI 10483285 · 96,000 mi

POWER TRAIN AUTOMATIC TRANSMISSION. MY WIFE WHILE DRIVING WITH CHILDREN ON A SECONDARY HIGHWAY LOST FORWARD MOTION WHILE TRAVELING UP A HILL. WAS LUCKY SHE WAS ABLE TO BRAKE AND STEER OFF HIGHWAY AND NO VEHICLES BEHIND HER. IT HAS BEEN A NIGHTMARE EVER SINCE. HAD THE VEHICLE TOWED TO A GERMAN FORD DEALERSHIP THAT QUOTED US A $10,000 DOLLAR REPAIR TO REPLACE THE TRANSMISSION. FOUND A REPUTABLE TRANSMISSION SHOP THAT REPAIRED IT FOR ABOUT $4,000, BUT NOW THE VEHICLE HAD MULTIPLE ERROR CODES, (TRANSAXLE, AND CHECK ENGINE LITE). REPLACED MULT…

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ODI 10559835 · 90,945 mi

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN). THE CONTACT STATED THAT AFTER THE REPAIRS AND ATTEMPTING TO SHIFT INTO DRIVE, THERE WAS A SUDDEN LOSS OF ENGINE POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHO STATED THAT THE TRANSMISSION FAILED DUE TO A FAULTY TORQUE CONVERTER. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 90,945. THE CONSUMER STATED THE REPLACEMENT TORQUE CONVERTER FA…

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ODI 11072523 · 130,000 mi

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING, THERE WAS A LOUD NOISE COMING FROM THE TRANSMISSION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED. THE DEALER (WITT FAMILY FORD, W1367 WI-160, PULASKI, WI 54162) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND THE CONTACT WOULD HAVE TO PAY FOR THE REMEDY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS…

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000—00
Vehicle Speed Control
6
ODI 10266067 · 58,000 mi

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE IDLE SPEED INCREASED AND THE VEHICLE ACCELERATED UNEXPECTEDLY. SUDDENLY, THE VEHICLE STALLED. THE ENGINE RESTARTED AND RESUMED NORMAL OPERATION. IN ADDITION, THE VEHICLE FAILED TO OPERATE INTERMITTENTLY WHEN SHIFTED INTO REVERSE. THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT WATER WAS LEA…

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ODI 10409234 · 116,000 mi

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THE VEHICLE SUDDENLY STALLED IMMEDIATELY AFTER IT STOPPED. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THERE WAS AN OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER: PE10033 (VEHICLE SPEED CONTROL POWER, TRAIN:AUTOMATIC TRANSMISSION CONTROL MODULE (TCM, PCM)) THAT MAY BE RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

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ODI 10429951

I WAS DRIVING DOWN THE ROAD AND THE VEHICLE DROPPED OUT OF GEAR AND LOSS ACCELERATION. IT WOULD NOT GO BACK INTO GEAR. *KB

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30
ODI 10426855 · 100,553 mi

2004 FORD FREESTAR RPM'S 3000 AT IDLE. DIAGNOSED AS WATER INTRUSION IN ORIGINAL PCM (POWERTRAIN CONTROL MODULE) IN APRIL OF 2011. WATER INTRUSION OCCURRED ON REPLACEMENT PCM AS WELL WITHIN 3 MONTHS BECAUSE RAIN KIT PER SERVICE BULLETIN ( # TSB-06-14-10) WAS NOT INSTALLED AT THE FORD DEALER. SECOND INCIDENT OCCURRED WITH THE REPLACEMENT (NEW) PCM ON 9/8/11. ON 9/8/11 VEHICLE STALLED OUT WHILE IN TRAFFIC. REPLACEMENT PCM DIAGNOSED AS WATER INTRUSION AS WELL BY DIFFERENT FORD. SECOND DEALER NOTED RAIN KIT HAD NOT BEEN INSTALLED BY 1ST DEALER WHEN …

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ODI 10443292

I WAS DRIVING ON THE HIGHWAY AND BEGAN TO EXIT WHEN THE CAR ALERTED TO "CHECK TRACTION." IT STARTED TO MAKE A LOUD NOISE, THEN BEGAN TO DECELERATE AND NO MATTER IF I PRESSED ON THE ACCELERATOR THE CAR BEGAN TO SLOW DOWN UNTIL IT EVENTUALLY STOPPED. I WAS ABLE TO GET MYSELF TO A SAFE AREA BEFORE IT LOST ITS ABILITY TO DRIVE. I HAD IT TOWED AND WAS TOLD BY THE AUTO REPAIR PERSON THAT IT WAS MY TRANSMISSION. *TR

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ODI 10447659 · 111,006 mi

I PURCHASED THIS VEHICLE IN 2009. HAD IT IN THE SHOP 3 TIMES IN THE FIRST YEAR FOR SUSPECTED TRANSMISSION PROBLEMS WHILE UNDER DEALER WARRANTY. EACH TIME I WAS TOLD THERE WAS NO ISSUE AND THE TRANNY WAS STRONG. HAVE HAD ISSUES SINCE THE BEGINNING. DURING A RECENT TRIP TO THE GROCERY STORE THE TRANSMISSION SEEMED TO SLIP OUT OF GEAR WITH TOP SPEEDS REACHING 23 MPH. LUCKILY I WAS ABLE TO MAKE IT HOME. PARKED THE VAN. NEXT MORNING WHEN I WENT TO START IT, IT WOULDN'T EVEN TURN OVER. I PUT A NEW BATTERY IN IT AND IT RAN. CONTINUED TRANSMISSION PROB…

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19
ODI 10266067 · 58,000 mi

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE IDLE SPEED INCREASED AND THE VEHICLE ACCELERATED UNEXPECTEDLY. SUDDENLY, THE VEHICLE STALLED. THE ENGINE RESTARTED AND RESUMED NORMAL OPERATION. IN ADDITION, THE VEHICLE FAILED TO OPERATE INTERMITTENTLY WHEN SHIFTED INTO REVERSE. THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT WATER WAS LEA…

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ODI 10286074 · 70,000 mi

ENGINE STALLING, ELECTRICAL PROBLEMS, TRACTION CONTROL SYSTEM DISENGAGES, AND CRUISE CONTROL WILL NOT ENGAGE. ALL PROBLEMS ARE INTERMITTENT AND OCCUR DURING OR AFTER RAIN. PROBLEMS LINKED TO PCM WATER INTRUSION. TODAY ENTIRE ELECTRICAL SYSTEM FAILURE. *TR

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ODI 10426855 · 100,553 mi

2004 FORD FREESTAR RPM'S 3000 AT IDLE. DIAGNOSED AS WATER INTRUSION IN ORIGINAL PCM (POWERTRAIN CONTROL MODULE) IN APRIL OF 2011. WATER INTRUSION OCCURRED ON REPLACEMENT PCM AS WELL WITHIN 3 MONTHS BECAUSE RAIN KIT PER SERVICE BULLETIN ( # TSB-06-14-10) WAS NOT INSTALLED AT THE FORD DEALER. SECOND INCIDENT OCCURRED WITH THE REPLACEMENT (NEW) PCM ON 9/8/11. ON 9/8/11 VEHICLE STALLED OUT WHILE IN TRAFFIC. REPLACEMENT PCM DIAGNOSED AS WATER INTRUSION AS WELL BY DIFFERENT FORD. SECOND DEALER NOTED RAIN KIT HAD NOT BEEN INSTALLED BY 1ST DEALER WHEN …

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16
ODI 10914972 · 153,599 mi

HAD THE RECALL FOR THE TORQUE CONVERTER DONE AND NOW MY VEHICLE SHAKES, SPUTTERS. WON'T ACCELERATE, THE RPMS JUMP UP HIGH, VERY LOUD NOISES COMING FROM UNDERNEATH VEHICLE. SOMETIMES IT WILL STALL OUT. CAN'T GO PAST 25-30 MPH IF IT EVEN GETS UP TO THAT! MY VEHICLE RAN PERFECT BEFORE TAKING IT INTO THE FORD DEALERSHIP AND EVER SINCE I GOT IT BACK WE HAVE HAD THIS PROBLEM. TOOK IT BACK TO FORD AND THEY TRIED TO SAY IT WAS THROTTLE CABLE SO HAD THAT FIXED AND IT STILL IS DOING THE SAME THINGS AS IT DID AFTER THE TORQUE CONVERTER WAS REPLACED. CAN'…

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ODI 10520164 · 151,000 mi

TL* THE CONTACT OWNS A 2005 FORD FREE STAR. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE VIBRATED AND FAILED TO ACCELERATE WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000. *TR

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ODI 10523996 · 82,049 mi

WHILE MERGING ONTO ROUTE 50 OFF 628 THE CAR DIED. I DRIFTED ONTO SIDE OF ROAD, BUT IN PARK AND RESTARTED IT. TOOK EXIT OFF 50 AT 450 AND CAR STOPPED AGAIN. PUT IN PARK AT RED LIGHT, STARTED UP AGAIN AND DROVE DOWN RIVA ROAD. CAR STOPPED 4 MORE TIMES BEFORE GETTING TO MY RESIDENCE, EACH TIME ENGINE STOPPING, NO POWER STEERING AND NO BRAKES. CALLED KOONS FORD ANNAPOLIS AND HAD THE CAR TOWED THERE THE NEXT DAY (SINCE THE INCIDENT OCCURRED ON A SUNDAY). THEY KEPT THE CAR FOR 1 WEEK AND COULD NOT CONFIRM OR DUPLICATE ANY OF THE CONDITIONS. POS…

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1
ODI 10490663 · 130,600 mi

RETURNING FROM A 'DUMP RUN', I NOTICED THE PLASTIC COVER FOR THE 3RD ROW PASSENGER SEAT, DRIVER SIDE, HAD BEEN DISLODGED AND WAS LYING ON THE FLOOR. I WENT TO RECONNECT IT AND I FOUND THE LATCH 'FLOATING'. IT WAS NO LONGER PART OF THE VEHICLE. I COULD SEE OUT THROUGH THE WHEEL WELL. AFTER FURTHER INSPECTION, I SAW THAT THE WELDED PLATE, THAT SHOULD BE PART OF THE VAN WAS NO LONGER ATTACHED. I HAVEN'T LOOKED AT THE TIRE FOR DAMAGE, YET. THIS IS A DESIGN AND MANUFACTURING ERROR, AS THE LATCH BRACKET USED TO SECURE THE PASSENGER SEAT IN PLAC…

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0—0
Structure:Body0
4
ODI 10606854 · 96,000 mi

CAR HISTORY: THE TRANSAXLE LIGHT HAS GONE BEFORE WHEN WE TRAVEL THROUGH VT MOUNTAINS, BUT TURNING OFF THE ENGINE AND LETTING IT SIT, AND RESTARTING IT, THE LIGHT WOULD GO OFF. UPON GETTING HOME SAFETY, OUR MECHANICS DIDN'T FIND ANYTHING TO REPAIR AND SO LEFT IT BE, AND WOULD ONLY SOMETIMES SEE IT WHEN WE TRAVELED THROUGH THE VT MOUNTAINS, A FEW TIMES A YEAR. ALL RECALL REPAIRS WERE UP TO DATE. THERE WERE NO OTHER SYMPTOMS. INCIDENT: AS WE NEARING THE TOP OF A MOUNTAIN, THE TRANSAXLE LIGHT CAME ON. UNLIKE THE OTHER TIMES, THE TRANSMISSION…

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ODI 10983482

IM HAVING MANY ISSUES WITH MY VEHICLE. THE WORST ONE IS THE PASSIVE SECURITY SYSTEM THAT HAS STRANDED ME IN MANY AREAS BECAUSE IT REFUSES TO START. I HAVE TRIED MANY THINGS INCLUDING REPLACING TRANSPONDER KEYS AND THE TRANSCEIVER BUT I STILL AM GETTING THE FLASHING RED SECURITY LIGHT. IM SCARED TO DRIVE THIS THING IN THE WINTER DUE TO THE POSSIBILITY OF GETTING STRANDED IN COLD TEMPERATURES. ALSO THIS VEHICLE LETS WATER LEAK IN EVERYWHERE CAUSING SEVERE RUST AND MOLD ISSUES. ONE OF THE FLOOR SUPPORTS OF THE DRIVERS SEAT IS CLOSE TO BEING RUSTED…

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ODI 11324345 · 140,987 mi

WHILE YOU ARE DRIVING THE VEHICLE. THE VEHICLE HAS SOMETHING WRONG WITH THE TRANSMISSION. I LOOKED UP FORD RECALLS AND IT STATES THAT THIS TYPE OF VEHICLE HAS BEEN RECALLED FOR TRANSMISSION PROBLEMS. TORQUE SOMETHING THING. THE VAN HAS ONLY 141000 MILES AND IS RUSTED SEVERELY UNDERNEATH IT. VERY SAD. *TR

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5
ODI 10499861 · 154,000 mi

2004 FORD FREESTAR SES I CHANGED THE REAR BRAKES ON 1/20/2013 NOTICED THE LEFT REAR WHEEL WAS RUSTING OUT. TODAY 2/24/2013 WENT TO INSTALL A CAR SEAR & NOTICED THE BENCH SEAT IN THE BACK WAS ROCKING SLIGHTLY. THE ANCHOR POINT ON THE LEFT REAR IS RUSTED OUT AND MOVING. UPON INSPECTION I NOTICED THAT I CAN SEE DOWN TO THE GROUND WHERE THE ANCHOR POINT HAS RUSTED OUT. I HAVE HAD TO REPLACE NUMEROUS PARTS ON THIS VAN OVER THE LAST TWO YEARS. TO DATE I HAVE REPLACED: 3 IGNITION COILS, (THIS IS THE MAIN PROBLEM WHENEVER HEAVY RAIN OR SNOW HAS HAPPEN…

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ODI 10505524

THE LATCH ON THE REAR OF THE VAN HAS RUSTED CLOSED ON THREE SEPARATE OCCASSIONS. IT IS PRESENTLY RUSTED SHUT AND THE BACK HATCH DOESNT OPEN AS A RESULT. THERE IS A RECALL ON THE THIRD ROW SEAT DUE TO WATER LEAKAGE FROM THE REAR TIRE WELL. THIS HAS TO BE RELATED AS THE CARPET THROUGHOUT THE VAN GETS WET. EVEN THE FRONT DRIVERS SEAT WHERE IT ATTACHES TO THE FLOOR IS SOAKED, POSIBLY LEAKING FROM FRONT TIRE WELL.AND ALL THE WAY DOWN THE INTERIOR OF THE CAR TO THE THIRD ROW. THERE IS ALSO A SHORT IN THE DASH LIGHTS DUE TO WATER LEAKING INTO THE DA…

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ODI 10983603 · 123,137 mi

THIS VEHICLE I RECEIVED NUMEROUS RECALLS AND HAD MANY PROBLEMS WITH THIS VEHICLE. MAJOR ELECTRICAL PROBLEMS. WHEN IT WOULD RAIN AND GET CAR WASH THE ELECTRICAL SYSTEM WOULD MALFUNCTION AND CAUSE ENGINE NOT TO RUN PROPERLY AND CHECK ENGINE LIGHT WOULD COME ON. IN APRIL OF 2016 ENGINE WAS MALFUNCTIONING AND CAUSED ME TO GET IN ACCIDENT. THIS VEHICLE HAS SINCE BEEN IMPOUNDED AND LOAN COMPANY SANTANDER TRYING TO BILL ME FOR REMAINDER OF LOAN AND NOW CAUSING MAJOR CREDIT ISSUES. I WOULD LIKE THIS TO BE COVERED BY FORD/CARMAX FOR SELLING MY FAMI…

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6
ODI 10499861 · 154,000 mi

2004 FORD FREESTAR SES I CHANGED THE REAR BRAKES ON 1/20/2013 NOTICED THE LEFT REAR WHEEL WAS RUSTING OUT. TODAY 2/24/2013 WENT TO INSTALL A CAR SEAR & NOTICED THE BENCH SEAT IN THE BACK WAS ROCKING SLIGHTLY. THE ANCHOR POINT ON THE LEFT REAR IS RUSTED OUT AND MOVING. UPON INSPECTION I NOTICED THAT I CAN SEE DOWN TO THE GROUND WHERE THE ANCHOR POINT HAS RUSTED OUT. I HAVE HAD TO REPLACE NUMEROUS PARTS ON THIS VAN OVER THE LAST TWO YEARS. TO DATE I HAVE REPLACED: 3 IGNITION COILS, (THIS IS THE MAIN PROBLEM WHENEVER HEAVY RAIN OR SNOW HAS HAPPEN…

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ODI 10606854 · 96,000 mi

CAR HISTORY: THE TRANSAXLE LIGHT HAS GONE BEFORE WHEN WE TRAVEL THROUGH VT MOUNTAINS, BUT TURNING OFF THE ENGINE AND LETTING IT SIT, AND RESTARTING IT, THE LIGHT WOULD GO OFF. UPON GETTING HOME SAFETY, OUR MECHANICS DIDN'T FIND ANYTHING TO REPAIR AND SO LEFT IT BE, AND WOULD ONLY SOMETIMES SEE IT WHEN WE TRAVELED THROUGH THE VT MOUNTAINS, A FEW TIMES A YEAR. ALL RECALL REPAIRS WERE UP TO DATE. THERE WERE NO OTHER SYMPTOMS. INCIDENT: AS WE NEARING THE TOP OF A MOUNTAIN, THE TRANSAXLE LIGHT CAME ON. UNLIKE THE OTHER TIMES, THE TRANSMISSION…

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ODI 10957961 · 185,000 mi

02 06 2016 THE FIRST PROBLEM WITH SUBFRAM BREAKING , I WAS AT SAVEALOT 123 ST CLAIR AVENUE 44108, STARTED MY ENGINE AND SHIFTER GEARS THE ENGINE STARTED I SHIFTED GEARS AND IT LOTS POWER AND RESTARTED, THE VEHICLE JUMPED AND A LOUD GRINDING PARK FORD 400 WEST AVENUE TALLMAGE OHIO 44278 I PURCHASED TWO BOLTS W711082-S439 PURCHASED 2 BOLTS ONE BROKE AND I SPOKE TO THE MANAGER/ OWNER AND I WAS TOLD TO RETURN THE BOLT AND THE WOULD PROVIDE ME A NEW ONE. AT THE TIME THEY HAD A KIT THAT WAS $65.00 THE KIT HAD THE BOLT STEEL WASHER, RUBBER 2 BUSHI…

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38
ODI 10436592 · 92,300 mi

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE VEHICLE WAS PARKED THE CONTACT LOWERED THE THIRD ROW SEATING TO THE FLOOR WHEN HE NOTICED THE SAFETY LATCH ATTACHED TO THE REAR WHEEL WELLS WAS CORRODED FROM THE INSIDE OUT AND WERE FRACTURED. THE CONTACT STATED THE THIRD ROW SEAT COULD NOT BE USED BECAUSE IT WOULD BE UNSAFE IN THE EVENT OF A REAR END COLLISION. THE DEALER WAS MADE AWARE OF THE FAILURE AND REFUSED TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,300. UPDATED 12/20/11*LJ UPDATED 01…

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ODI 10438529 · 92,300 mi

UPON OPENING THE FOLDING THIRD ROW SEAT, THE BOTTOM LATCH FAILED TO ENGAGE WITH THE SEAT. FURTHER INSPECTION SHOWED THAT THE ENTIRE LATCH PANEL HAD RUSTED AWAY FROM THE BODY OF THE CAR AND WAS SITTING IN THE WHEEL WELL. THERE IS NOW A HOLE IN THE SIDE OF THE VAN AND THE THIRD ROW SEAT IS UNUSABLE. AT 7 YEARS OLD, THIS LEVEL OF RUST IS VERY PREMATURE. *TR

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ODI 10441489 · 137,000 mi

TL - THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE HOOK THAT HELD THE REAR DRIVER SIDE CONVERTIBLE BENCH SEAT IN PLACE WAS COMPLETELY CORRODED. THE CONTACT MENTIONED THAT THE DAMAGE WAS SO SEVERE THAT IT RUSTED THROUGH THE BODY OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 137,000. KMJ

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00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Stalling or loss of power

462 mentions · 18.2% of complaints

Median mileage: 87,000 mi (426 usable records).

ODI 10120030 · 4,510 mi

I WAS GOING 35 MPH, MADE A LEFT TURN AND CAME TO A STOP AND THEN THE CAR STALLED. PUT IT IN PARK AND IT STARTED RIGHT UP. TWO DAYS LATER, I REVERSED OUT OF MY GARAGE, WENT FORWARD ABOUT 10 FEET AND CAME TO A STOP, TWO SECONDS LATER THE CAR STALLED. PUT IT IN PARK AND IT STARTED RIGHT UP.

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ODI 10212686 · 38,000 mi

THE FIRST TIME WE EXPERIENCED PROBLEMS WITH OUR 2004 FORD FREESTAR (APPROXIMATELY 38,000 MILES)WAS IN APRIL OF 2007. WE WERE EXPERIENCING MANY PROBLEMS RELATED TO THE TRANSMISSION. WE TOOK THE VEHICLE IN TO OUR DEALERSHIP AND WAS TOLD THAT A DEAD MOUSE WAS CAUSING THE PROBLEMS. THE NEXT TIME THE PROBLEMS WERE THE SAME, BUT THEY COULDN'T FIND ANYTHING WRONG WITH THE VAN WHEN TAKEN INTO THE DEALER. THE THIRD TIME, THEY SAID THE TORQUE CONVERTER NEEDED REPLACED. AT THIS TIME THEY KEPT OUR VAN FOR THREE DAYS WAITING FOR FORD TO GET BACK TO THE…

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ODI 10213255 · 49,562 mi

VEHICLE LOST POWER WHILE MOVING. NO FORWARD OR REVERSE. PROBLEM DIAGNOSED AS A TORQUE CONVERTER FAILURE ON TRANSMISSION AT 49,500 MILES. TRANSMISSION REBUILD NECESSARY TO CORRECT PROBLEM. *TR

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

137 mentions · 5.4% of complaints

Median mileage: 100,025 mi (120 usable records).

ODI 10122663

2004 FORD FREESTAR AIR BAG WARNING LIGHT ILLUMINATES ON AND OFF WHILE DRIVING. *MR THE DEALER SUGGESTED THAT THE SYSTEM WAS OPERATING IN ACCORDANCE WITH THE DESIGN INTENT. THE CONSUMER REQUESTED FROM NHTSA A SOLUTION THAT CAN BE IMPLEMENTED PROMPTLY. *SC THE LIGHT ILLUMINATED WHEN THE CONSUMERS WIFE SAT IN THE FRONT PASSENGER SEAT. *JB

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ODI 10177519 · 26,200 mi

WIFE'S VAN. REPORTED THAT IN COLD WEATHER IT WOULD START HARD. RECENTLY WHILE DRIVING TO WORK IT BUCKED SEVERAL TIMES. WAS ABLE TO GET TO WORK. INFORMED ME OF THE PROBLEM WHERE I WENT TO CHECK VAN. IT WOULDN'T START AFTER 5 ATTEMPTS, THEN IT STARTED UP BUT WAS A HARD START. AT THE SAME TIME CHECK ENGINE LIGHT CAME ON. DECIDED TO TOW IT TO DEALER. FLAT BED CAME BUT COULDN'T GET TO VAN. TO ASSIST IN POSITIONING VAN FOR FLATBED; VAN STARTED ON FIRST TRY BUT NOW WHEN IT WAS PUT INTO GEAR, IT DIDN'T MOVE. EITHER FORWARD OR REVERSE. WE PUSHED IT INT…

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ODI 10206900 · 62,000 mi

MY WIFE WAS DRIVING OUR 2004 FORD FREESTAR TO WORK. SHE WAS STOPPED AT A RED LIGHT ON A FREEWAY OVERPASS READY TO ENTER THE FREEWAY. WHEN THE LIGHT TURNED GREEN AND SHE TOOK HER FOOT OFF THE BRAKE THE VAN WOULD NOT MOVE. THE VANS TRANSMISSION HAS BEEN DIAGNOSED BE THE DEALER AS THE PROBLEM. THERE WERE NO WARNING SIGNS OR WARNING LIGHTS TO THE FAILURE. SHE WAS LUCKY THAT THE VAN DID NOT DIE ON THE FREEWAY 20 FEET AWAY AND THAT SHE DID NOT ROLL INTO THE CAR BEHIND HER. THE VAN HAS 62,000 MILES ON IT. AFTER REVIEWING EDMUNDS COMMENT BOARD…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

99 mentions · 3.9% of complaints

Median mileage: 90,754 mi (88 usable records).

ODI 10097704 · 43,820 mi

AFTER SHIFTING THE GEAR INTO REVERSE VEHICLE ACCELERATED AND LURCHED BACKWARDS. CONSUMER WAS ABLE TO SLAM ON BRAKE, AND SWITCH OFF THE IGNITION SWITCH TO STOP THE VEHICLE. *AK AFTER THE VEHICLE WAS RESTARTED IT WORKED FINE. *TC

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ODI 10212686 · 38,000 mi

THE FIRST TIME WE EXPERIENCED PROBLEMS WITH OUR 2004 FORD FREESTAR (APPROXIMATELY 38,000 MILES)WAS IN APRIL OF 2007. WE WERE EXPERIENCING MANY PROBLEMS RELATED TO THE TRANSMISSION. WE TOOK THE VEHICLE IN TO OUR DEALERSHIP AND WAS TOLD THAT A DEAD MOUSE WAS CAUSING THE PROBLEMS. THE NEXT TIME THE PROBLEMS WERE THE SAME, BUT THEY COULDN'T FIND ANYTHING WRONG WITH THE VAN WHEN TAKEN INTO THE DEALER. THE THIRD TIME, THEY SAID THE TORQUE CONVERTER NEEDED REPLACED. AT THIS TIME THEY KEPT OUR VAN FOR THREE DAYS WAITING FOR FORD TO GET BACK TO THE…

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ODI 10249934 · 30,000 mi

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SPONTANEOUSLY JERKED FORWARD. THE DEALER COULD NOT DUPLICATE THE FAILURE OR PROVIDE A REMEDY. MONTHS LATER, WHILE DRIVING APPROXIMATELY 30 MPH, THE RPM'S DRAMATICALLY INCREASED. THE VEHICLE THEN WENT INTO A NEUTRAL STATE BEFORE SHIFTING INTO GEAR, WHICH CAUSED THE VEHICLE TO JERK FORWARD AGAIN. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED AT THE COST OF $1,400. THE VEHICLE HAS NOT BEEN REPAIRED AND THE CONTACT IS IN THE PROCESS OF NO…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

51 mentions · 2.0% of complaints

Median mileage: 79,045 mi (46 usable records).

ODI 10074283 · 7,500 mi

WHILE DRIVING 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

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ODI 10171299 · 44,000 mi

DT*: THE CONTACT STATED A LEAK WAS NOTICED UNDER THE VEHICLE AND POWER STEERING FLUID WAS ADDED OFTEN. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE POWER STEERING PRESSURE LINE FRACTURED. THERE WAS A NHTSA RECALL, # 03V457000, REGARDING THE POWER STEERING: HOSE, PIPING AND CONNECTIONS. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

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ODI 10221403 · 79,000 mi

IN OCT. MY TWO YEAR OLD AND I WERE IN A LEFT LANE ON THE EXPRESSWAY IN FLINT DURING RUSH HOUR WHEN THE TRANSMISSION WENT OUT. SOMEHOW I MADE IT TO THE SIDE OF THE ROAD. CARS WERE SWERVING AROUND US. PEOPLE HELPING ME PUSH THE CAR SAID THEY CAN'T BELIEVE WE WEREN'T HIT. IT WAS TERRIFYING. THE CAR ONLY HAD 79,000 MILES. THIS WAS JUST THE BEGINNING OF OUR JOURNEY. WE ALREADY HAD NUMEROUS PROBLEMS WITH THE BACK TAILGATE (A DESIGN FLAW I'M TOLD), SLIDING DOORS TO THE POWER STEERING. AFTER A COUPLE MONTHS BECAUSE OF ARRANGING FUNDING AND GETTI…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

29 mentions · 1.1% of complaints

Median mileage: 29,555 mi (25 usable records).

ODI 10151294 · 10,000 mi

DT*: THE CONTACT STATED THE BRAKE PEDAL WENT TO THE FLOOR TWICE WHILE ATTEMPTING TO STOP. THIS OCCURRED AT 30 MPH. THE FIRST TIME, THERE WAS NO DAMAGE. THE DEALERSHIP WAS UNABLE TO DETERMINE A PROBLEM, BUT REPLACED THE MASTER CYLINDER. THE SECOND TIME, WHILE APPROACHING AN INTERSECTION, THE CONTACT DEPRESSED THE BRAKE PEDAL. THE VEHICLE DID NOT SLOW DOWN; THE VEHICLE WAS STEERED TO THE RIGHT OVER A CURB INTO A PARKING LOT. THE VEHICLE DID NOT SLOW DOWN AND CROSSED A THREE LANE HIGHWAY INTO ANOTHER PARKING LOT WHERE THE VEHICLE WAS STOPPE…

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ODI 10152032 · 38,500 mi

DT*: THE CONTACT STATED IN APRIL 2005, THE ABS AND AIRBAG LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE CODES WERE RESET AND THE LIGHTS WENT OFF. THEN, WHILE DRIVING 40 MPH ON DRY ROADS, A VEHICLE PULLED OUT IN FRONT OF THE CONTACT. THE BRAKE PEDAL WAS DEPRESSED, BUT THE ABS DID NOT ACTIVATE. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY. THERE WAS A POLICE REPORT TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DEEMED A TOTAL LOSS. THE CONTACT WAS WEARING A SEAT BELT, BUT SUSTAINED A B…

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ODI 10155873

THIS IS A GENERAL COMPLIANT ABOUT MY 2004 FORD FREESTAR. THE PROBLEMS STARTED ALMOST IMMEDIATELY AFTER DRIVING THE CAR AWAY FROM THE DEALER. 1. I WAS AT A STOP LIGHT AND THE RUBBER COVER FELL OFF OF THE BRAKE PEDAL. 2. THE NEXT THING WAS THE KEYLESS REMOTE WORKED ABOUT 50% OF THE TIME TO OPEN THE PASSENGER DOORS. 3. THEN AFTER ABOUT THE FIRST 500 MILES OF DRIVING, THE STEERING WHEEL OSCILLATED IN MY HANDS WHEN COMING TO A STOP. 4. ALSO WHEN DRIVING THERE WERE SEVERAL ANNOYING SOUNDS. 5 FINALLY, AND THIS IS THE MOST ANNOYING OF ALL, I C…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

17 mentions · 0.7% of complaints

Median mileage: 101,906 mi (16 usable records).

ODI 10331229 · 126,665 mi

MY 2004 FREESTAR SUDDENLY QUIT RUNNING LAST WEEK. THERE WAS VERY LITTLE FORWARD POWER AND NO REVERSE POWER. IT ALSO BEGAN SITTING AND SPUTTERING TERRIBLY AND WOULD NOT START. I MADE IT TO THE EDGE OF TRAFFIC. IT HAD BEEN WET AND RAINY ALL WEEK. NOW THAT THE WEATHER IS DRY THE VAN STARTS. THIS IS AN ONGOING ISSUE. I HAVE ALREADY REPLACED THE TRANSMISSION ONCE. *TR

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ODI 10341252 · 95,000 mi

WE RECENTLY PURCHASED A 2004 FORD FREESTAR AND HAVE HAD NOTHING BUT PROBLEMS WITH IT. LET IT BE CLEAR FROM THE START THAT I AM IN FACT A FORD GUY! BUT WHAT HAS TRANSPIRED IS ABSOLUTELY RIDICULOUS AND I AM TO THE POINT WHERE I DO NOT KNOW IF I WILL PURCHASE ANOTHER FORD. SO A WEEK AFTER PURCHASING THE VEHICLE, THE TRANSMISSION + COMPUTER WENT OUT. MY WIFE TRIED STARTING IT AND IT WOULD NOT GO ANYWHERE. I TOWED IT TO MACKE FORD AND HAD THEM FIX IT. PAID $3800 FOR THEM TO FIX THESE TWO THINGS. A WEEK LATER IT RAINED EXTREMELY HARD AND THE V…

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ODI 10424138 · 70,458 mi

JUST EXITED INTERSTATE, VAN SIMPLY STOPPED MOVING FORWARD, NEEDED TO REPLACE TRANSMISSION SPLINE, COST 1385.76 PLUS TOWING. FRONT WINDOW ALSO STOPPED WORKING, VARIOUS ELECTRIC PROBLEMS INCLUDING BATTERY DRAINING FOR NO REASON, LOCKS WORK SPORADICALLY, DAMP WEATHER CAUSES PROBLEMS WITH ELECTRICAL, CHUGGING OF ENGINE ECT. *TR

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Fuel smell or leak mentions

3 mentions · 0.1% of complaints

Median mileage: 81,000 mi (3 usable records).

ODI 10521577 · 130,000 mi

THE TRANSMISSION IS SLIPPING IN AND OUT AND VERY SLUGGISH AND NO POWER, BACKFIRING AND SMELLS VERY STRONG OF GAS FUMES. HAS BEEN GOING ON FOR A FEW WEEKS. I WAS DRIVING ON THE HIGHWAY AND IT SLIPPED OUT OF DRIVE AND LOST POWER. I HAD TO SLOW MYSELF DOWN AT A PACE TO TURN THE VAN INTO A SAFE AREA OFF THE HIGHWAY I WAS TRAVELING AT THE SPEED OF 60..VERY SCARY ...THE VAN WOULD NOT MOVE. I HAD THE VAN TOWED BY A FRIEND AT THE COST OF $65.00 (HE SAVED ME A LOT OF MONEY ) WHICH WAS NOT OFFERED BACK TO ME FROM THE DEALERSHIP.... I DIDN'T KNOW ABT…

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ODI 10837905 · 81,000 mi

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE PARKED, THERE WAS A STRONG ODOR OF FUEL OUTSIDE OF THE VEHICLE. THE ENTIRE FUEL TANK EXHIBITED RUST CORROSION AS A RESULT FUEL LEAKED FROM THE OUTER PART OF THE FUEL TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.

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ODI 10103766 · 5,200 mi

CONSUMER STATES WHEN VEHICLE IS RUNNING EXCESSIVELY, AND THERE ARE EXCESSIVE FUEL LEAKS. CONSUMER IS CONCERNED THE VEHICLE WILL CATCH ON FIRE. *AK WHEN THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT THE CONSUMER NOTICED A SMELL OF FUEL. THE CONSUMER FOUND A LEAK COMING FROM THE FUEL TANK ONTO THE EXHAUST PIPE THEN TO THE GROUND IN LARGE AMOUNTS. *TC

Look up ODI 10103766 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b