U.S. public vehicle records

Ford FUSION ENERGI steering problems

28 complaint narratives mention steering terms.

Key facts

309 owner complaints analyzed

2 distinct recall campaigns

41,000 mi median reported failure mileage

Scope: 2012 to 2020 model years. Data updated: 2026-09-30 (September 30, 2026). 148 complaints include usable failure mileage. View data status.

Steering behavior evidence

28 of 309 complaints match this topic (9.1%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 11056352 · 2017-12-25 (December 25, 2017)

TAKATA RECALL POWER STEERING WENT COMPLETELY OUT. NO POWER STEERING AT ALL. STARTED THE VEHICLE UP AND STARTED TO DRIVE AND NO POWER STEERING. CAR STARTED MAKING A DINGING NOISE AND THE INFORMATION BOX ON THE DASH SAID SERVICE POWER STEERING ADVANCE TRAC NOW.

Owner-reported narrative. 66,000 miles reported. Look up ODI 11056352 at NHTSA ↗

Owner report 11288251 · 2019-12-10 (December 10, 2019)

FORD ISSUED RECALL 15S18 FOR THE POWER STEERING ASSIST SYSTEMS THAT SHUT DOWN. IN NOVEMBER I TOOK MY CAR INTO THE LOCAL FORD DEALERSHIP FOR A DIFFERENT RECALL ON AN AIRBAG. I WAS INFORMED OF THE ABOVE RECALL AND STATED AT THE TIME I DIDN'T FIND IT NECESSARY, MY CAR HAD HIGH MILEAGE AND HAD NEVER HAD ANY ISSUES. I WAS INFORMED THAT THEY HAD TO PERFORM THE RECALL DUE TO SAFETY CONCERNS. TWO DAYS LATER I TOOK THE CAR ON A TRIP, AT THAT TIME THE POWER STEERING ASSIST FAILED ON THE INTERSTATE. I LEFT THE CAR AT MY MOTHERS HOUSE AND CAME BACK WITH…

Owner-reported narrative. 236,000 miles reported. Look up ODI 11288251 at NHTSA ↗

Owner report 10641736 · 2014-10-06 (October 6, 2014)

THE 2013 FORD FUSION ENERGI, LEASED FROM FORD COUNTRY (280 N. GIBSON RD., HENDERSON, NV 89014), LOSES CONTROL OF STEERING. THE LOSS OF STEERING HAS OCCURRED ON THREE (3) SEPARATE INCIDENTS, THE MOST RECENT BEING SEPTEMBER 26, 2014. THERE ARE 2 SEPARATE SYMPTOMS OF THE STEERING PROBLEMS AS FOLLOWS: 1. THE STEERING BECOMES STIFF AS IF IT ONLY HAS MANUAL STEERING. 2. THE STEERING IS COMPLETELY LOST WHEREBY YOU HAVE NO CONTROL OF THE CAR'S STEERING. I TOOK THE CAR TO FORD COUNTRY SERVICE ON SEPTEMBER 26, 2014 FOR DIAGNOSIS AND REPAIR. FORD C…

Owner-reported narrative. 11,000 miles reported. Look up ODI 10641736 at NHTSA ↗

Owner report 10701838 · 2015-03-26 (March 26, 2015)

I HAD JUST PICKED UP MY DAUGHTER AFTER WORK AND WE STARTED HEADING ON DOWN THE ROAD. THEN AS I WAS TURNING AROUND THIS CURVE A LOUD NOISE HAPPENED AND LOST ALL THE POWER STEERING IN MY CAR. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS IN ALL THE YEARS OF DRIVING. VERY DANGEROUS AND NOW THE FORD DEALERSHIP SAID THAT THIS IS NOT A RECALL FOR MY VEHICLE. I KNOW THERE IS RECALL FOR THIS EXACT ISSUE SO I WANT TO PROTECT ANYONE ELSE WHO HAS MY VEHICLE. *TR

Owner-reported narrative. 57,486 miles reported. Look up ODI 10701838 at NHTSA ↗

Owner report 10758745 · 2015-08-24 (August 24, 2015)

THE REGENERATIVE BRAKING WILL CUT OUT UNDER SPECIFIC CIRCUMSTANCES AND THE CAR WILL FEEL LIKE IT IS LURCHING FORWARD INSTEAD OF SLOWING DOWN. THE SITUATION IS: BRAKING USING ONLY REGEN BRAKES, NO FRICTION BRAKES; STEADY PEDAL PRESSURE; GOING 15-20 MPH; TURNING THE STEERING WHEEL AT LEAST 90 DEGREES LEFT OR RIGHT; DRIVING ON SMOOTH PAVEMENT. DATA I HAVE LOGGED FROM THE SOBDMC INDICATES THAT THE TRACTION MOTOR BRIEFLY REDUCES ITS NEGATIVE TORQUE WHICH CAUSES THE CAR TO SURGE FORWARD. IN ONE INSTANCE THAT I LOGGED THE NEGATIVE TORQUE SHOWS AROUND …

Owner-reported narrative. 13,800 miles reported. Look up ODI 10758745 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

309 unique complaints in this selection. Analysis snapshot: 2026-09-30.

47.9%Usable mileage148 / 309 records

100.0%Valid incident date309 / 309 records

100.0%Valid filing date309 / 309 records

100.0%Ordered incident and filing dates309 / 309 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2012	2013	2014	2015	2016	2017	2018	2019	2020
Electrical System	00.0% No examples available for this selection.	923.1% ODI 10594632 · 600 mi ENGINE LIGHT WENT ON. BROUGHT CAR TO FORD. DIAGNOSTIC TESTING SHOWED PROBLEM TO BE W/ THE FUEL SYSTEM. SINCE FIRST NOTED BACK IN OCTOBER 2013, LIGHT WOULD COME ON MULTIPLE TIMES AND ASSOCIATED W/ FUELING THE CAR W/ GAS. WENT ON FORD'S WEB FORUM SITE AND HAVE SEEN OTHER 2013 FUSION OWNERS W/ THE SAME PROBLEM. FORD STATED THEY WOULD CHANGE THE ENTIRE FUEL SYSTEM IF THE LIGHT WERE TO COME ON AGAIN. WE WILL BRING BACK THE CAR TO FORD NEXT WEEK FOR SERVICE TO TAKE CARE OF THE PROBLEM. *TR Look up ODI 10594632 at NHTSA ↗	720.6% ODI 10618181 AIR CONDITIONING FAILURE WHICH ALLOWS FOR NON-COOLING OF HV BATTERY IN ENERGI. VEHICLE FORCED INTO HYBRID MODE TO "COOL BATTERY" THOUGH IT IS UNCLEAR WHETHER THERE WAS ANY CAPACITY TO COOL HV BATTERY DUE TO COMPLETELY DEPLETED FREON. CONCERN OVER HV BATTERY CAPACITY COMPARED TO OTHER FUSION ENERGI MODELS. *TR Look up ODI 10618181 at NHTSA ↗	940.9% ODI 10684142 · 947 mi VEHICLE LOST ALL POWER AND DID NOT ALLOW ACCESS TO VEHICLE BY OWNER. EVENTUALLY, OWNER WAS ABLE TO GAIN ACCESS. VEHICLE TOWED TO DEALERSHIP, WHERE VEHICLE DIAGNOSED WITH A "DEAD" BATTERY. SEVEN DAYS LATER BLUE CHARGING RING CONTINUOUSLY BLINKED CREATING ISSUES WITH OTHER VEHICLES AND INDIVIDUALS AND CENTER ELECTRONIC WENT BLANK ELIMINATING BACK UP CAMERA AND SYSTEM CONTROLS AND REMAINED BLANK FOR SEVERAL MINUTES AND WOULD FLICKER BACK ON (THIS OCCURRED MORE THAN ONCE.). AGAIN TAKEN TO DEALERSHIP, CHARGING PORT AND CABLE REPLACED. NEXT MORN… Look up ODI 10684142 at NHTSA ↗	730.4% ODI 11010265 · 15,735 mi 1) FIRST ISSUE HAPPENED 2/20/2017 ODOMETER 7,036. DASHBOARD LIT UP, TRAC CONTROL, ENGINE LIGHT, BRAKE, MESSAGE TO PULL OVER, LOSS OF POWER AND AT FREEWAY SPEED, GOT OVER SHOULDER SAFELY. THE ONBOARD DIAGNOSTICS SYSTEM DETECTED ENGINE MISFIRE, TRANSMISSION RELATED PROBLEMS. BROUGHT IT IN FOR SERVICE AND COULDN'T DUPLICATE ISSUE. NOTHING FIXED OR REPAIRED 2) SECOND TIME SAME ISSUE HAPPENED 7/21/2017 ODOMETER 15,736 GOING UP A HILL WEST BOUND ON MCCALL, LOSS OF POWER AND ALMOST GOT REAR ENDED BY A COUPLE OF VEHICLES. VEHICLE IS IN SERVICE AS I FI… Look up ODI 11010265 at NHTSA ↗	741.2% ODI 11010470 · 3,089 mi WE HAVE BROUGHT FORD IN FOR THE 5TH TIME DUE TO THE CAR NOT POWERING UP. MOST RECENTLY, THE CAR APPEARED TO HAVE POWER ISSUES AND IT PUT ITSELF INTO REVERSE WHILE WE WERE DRIVING. WE THEN LOST ALL POWER. THIS CREATED A VERY HAZARDOUS SITUATION. FORD IS AWARE OF THE ISSUE. Look up ODI 11010470 at NHTSA ↗	350.0% ODI 11191254 · 17,000 mi HAD CAR 1 YEAR WITH NO ISSUES, NOW ALL OF A SUDDEN THE SYNC 3 NAVIGATION SYSTEM KEEPS BREAKING. STARTED WITH GETTING A NO GPS SYMBOL IN THE BOTTOM LEFT CORNER OF THE NAVIGATION WINDOW. NOW SOMETIMES IT EFFECT THE RADIO, PHONE AND CLIMATE SYSTEMS BY REACTING REALLY SLOW TO ANY COMMANDS, IF IT DOES ANYTHING AT ALL. YOU CAN PUSH A BUTTON AND WAIT OVER A MINUTE FOR A COMMAND TO BE EXECUTED SOMETIMES. OTHER TIMES, GET IN CAR, EVERYTHING IS FINE, BUT EVENTUALLY THE NO GPS SYMBOL WILL COME BACK ON, AND ALL ACCESSORIES WILL WORK FINE, OTHER TIMES THEY … Look up ODI 11191254 at NHTSA ↗	10183.5% ODI 11510269 Vehicle stopped accelerating, heard pop in vehicle behind me, all lite dash symbols flash and displayed message, stop vehicle safely now. Next morning, turn on vehicle to place into neutral to load onto tow truck to take to dealer, kept going back to park, while pulling vehicle onto tow truck, cabin filled with smoke, opened trunk, filling with smoke and then call 911 and fire dept extinguished fire. Have fire report, video and photos. Opened case number with Ford, been over a month and they state it is with the office of general council, unabl… Look up ODI 11510269 at NHTSA ↗	3683.7% ODI 11531252 In my 2020 plug-in Fusion, Stop Safely Now appeared on the screen as I drove on the freeway. While driving 70 mph, I suddenly had difficulty accelerating, and my air conditioner stopped working and began blowing hot air. By using hazard lights, I was able to slowly exit the freeway. The system disabled the engine and prevented the vehicle from starting. After being stranded on the off ramp, we were towed home. The cost of which exceeded $100. Without displaying any warning messages when we arrived home, the car started right up. After letting i… Look up ODI 11531252 at NHTSA ↗
Unknown Or Other	00.0% No examples available for this selection.	615.4% ODI 10881884 · 40,000 mi REAR RIGHT DOOR LATCH WILL NOT LATCH. DOOR REMAINS IN OPEN POSITION. UNSAFE TO DRIVE AS DOOR CAN FLY OPEN. Look up ODI 10881884 at NHTSA ↗	514.7% ODI 10822842 · 22,000 mi THE CHARGER (SHORELINE) NEARLY CAUSED A HOUSE FIRE. THE CHARGER OVERHEATS AT THE WALL SOCKET. IT IS NOT THE WALL SOCKET BECAUSE I TRIED IT ON A COMMERCIAL OUTLET ON A NEW 20A CIRCUIT BREAKER. THE ONLINE CHAT ROOMS ARE FULL OF CONCERNS ABOUT THIS. I CALLED FORD AND THEY DID NOT SEEM TO TAKE THE CONCERN SERIOUSLY AT ALL. THE VEHICLE IS IN PARK, TURNED OFF AND CHARGING. Look up ODI 10822842 at NHTSA ↗	627.3% ODI 10767374 · 13,000 mi THE FIRST TIME THIS HAPPENED I WAS SITTING AT A RED LIGHT AND THEN WHEN I WENT TO ENGAGE (PUT FOOT ON GAS PEDAL) TO MOVE FORWARD THE CAR, THE CAR JUST STOOD STILL. I PUT THE CAR IN PARK AND STARTED THE PROCESS AGAIN AND THEN MOVED FORWARD. THE NEXT DAY, I WAS DRIVING IN TRAFFIC, FROM 15 MPH TO 0 MPH, STOP AND GO TRAFFIC. (STORY OF MY LIFE) FROM BEING IN THE BREAK POSITION TO ENGAGING(PUT FOOT ON GAS PEDAL) TO GO THE VEHICLE WOULDN'T MOVE FORWARD. I PUT THE CAR IN PARK AND BACK INTO DRIVE AND IT STILL WOULDN'T ENGAGE, THEN THE EMERGENCY BRA… Look up ODI 10767374 at NHTSA ↗	417.4% ODI 10889157 · 3,800 mi ON 7/26 MY 2016 FORD FUSION ENEGERI WITH 3800 MILES ACTED ODDLY AWHILE AT A RED LIGHT. WHEN I ATTENMPED TO ACCELERATE IT SURGED FORWARD AND SOON AFTER AN ICON THAT LOOKED LIKE A SUBMARINE PPEARED ON MY DASHBOARD. I HAD JUST TAKEN THE VEHICLE IN FOR IT'S FIRST SERVICE AT 3400 MILES. THE SPECIFIC VISUAL WAS AN ENGINE LIGHT THAT LOOKED LIKE A SUBMARINE IT WAS NOT A WRENCH - WHEN I BROUGHT IT TO GALPIN FORD, WHERE I PURCHASED IT, I WAS TOLD IT WOULD BE A WEEK OR MORE BECAUSE OF A 2-STEP PROCESS TO DIAGNOSE AND WERE BACKED UP. I ASKED FOR … Look up ODI 10889157 at NHTSA ↗	317.6% ODI 11082697 · 1,900 mi SOMETIMES MY CAR WILL NOT START CORRECTLY. I THEN HAVE TO TURN IT OFF , LET IT SIT FOR A COUPLE OF MINUTES AND THEN START IT UP AGAIN. IT GENERALLY HAPPENS AGAIN BUT THE THIRD TIME I START THE CAR, IT GENERALLY GOES INTO THE MODE IT HAS TO BE IN TO START DRIVING. ALSO, WHEN I PUT THE CHARGER INTO THE OPENING, IT NEVER GIVES ME THE FULL 22 MILES USING ONLY ELECTRICITY. I USUALLY ONLY GET ABOUT 10 OR 12. WHY DOES THAT HAPPEN? Look up ODI 11082697 at NHTSA ↗	00.0% No examples available for this selection.	86.6% ODI 11241156 · 7,500 mi 3 WEEKS AFTER I LEASED THE VEHICLE NEW, THE WINDSHIELD SHATTERED WITHOUT ANYTHING HITTING IT. IT IS NOW 3 MONTHS LATER AND I ABOVE 7500 MILES ON THE CAR AND WHILE SITTING IN STOPPED TRAFFIC THE BACK GLASS EXPLODED ON ITS OWN. FORD CORPORATE ONLY ACCEPTED PHOTOS TAKEN AND SUBMITTED BY THE DEALERSHIP TO REVIEW THE CLAIM AFTER TELLING ME A 'TECHNICIAN WILL DETERMINE' WHAT HAPPENED. FORD SAID GLASS IS NOT COVERED UNDER WARRANTY. I EXPLAINED TO THEM THAT I UNDERSTAND BUT I AM MODE CONCERNED OF THE OVERALL SAFETY OF THE CAR AFTER THIS HAPPENED. 2 PHO… Look up ODI 11241156 at NHTSA ↗	24.7% ODI 11540234 Purchased the hybrid fusion to save on gas . Received a recall with no time as to when they will have a fix. The car is now only able to be used as a gas car because we Were advised you cannot charge the vehicle as it may go on fire. I now have to fill up every week as opposed to every 4-6 weeks. Gas is very high now and the car is not what I wanted without the hybrid mode . Car is lackluster in gas mode and my gas bill is not 5-6 times what I was paying and want to pay . Look up ODI 11540234 at NHTSA ↗
Engine	00.0% No examples available for this selection.	37.7% ODI 10561354 · 3,334 mi I PULLED OUT OF DRIVEWAY AND ONTO HIGHWAY WHEN MULTIPLE WARNING LIGHTS CAME ON DASHBOARD. PRESSED ON GAS PEDAL AND CAR WOULD NOT MOVE. RELEASED GAS PEDAL AND VEHICLE STARTED TO ACCELERATE ON ITS OWN, REACHING SPEEDS IN EXCESS OF 45MPH. THE CAR WAS TURNED OFF AND BACK ON, AND CONTINUED SHOWING THE SYMPTOMS OF NOT MOVING WHEN GAS PEDAL WAS PRESSED, BUT WOULD STILL ACCELERATE ON ITS OWN WHEN NO PEDALS WERE PRESSED. *TR Look up ODI 10561354 at NHTSA ↗	411.8% ODI 11073894 · 820,000 mi MY CAR STARTED STALLING AFTER EVERY GAS UP, FOUND IT TO BE THIS PART FORD OEM EMISSION SYSTEM-HOSE ASSEMBLY DG9Z9D289D* I HAVE TRIED TO GET THIS PART BUT I AM TOLD IT IS ON BACK ORDER FROM FORD AND THEY WON'T START SENDING THESE OUT UNTIL MARCH OF 2018 - THIS ISSUE CAUSES PRESSURE IN MY GAS TANK SO MUCH THAT THE PRESSURE MAKES A LOUD NOISE COMING FROM THE TANK AND IF YOU PRESS OPEN THE CAP LESS GAS INPUT IT RELEASES PRESSURE LOUDLY - SECONDLY WHEN THIS HAPPENS THE CAR WILL NOT IDLE AND STALLS OUT WHEN YOU LET OFF THE GAS - ON THE HIGHWAY AND EV… Look up ODI 11073894 at NHTSA ↗	313.6% ODI 11112392 · 5,000 mi SEVERAL TIMES NOW. WHILE DRIVING THE CAR (AC NORMALLY ON), WE WILL GET TO A FULL STOP FROM DRIVING (OVER ~40 MIN TRIPS)... WHETHER IN TRAFFIC ON A FREEWAY OR STOP SIGN... THE CARS CHECK BRAKE SYSTEM LIGHT WILL FLASH & BEEP, AND THE CAR WILL NOT ACCELERATE. NEITHER THE ELECTRIC MOTOR NOR THE GAS/HYBRID ENGINE WILL ENGAGE AND DRIVE. TURNING OFF AND ON THE CAR DOES NOT RESET IT... IT TAKES REPEAT EFFORT AND SEVERAL MINUTES (ONCE OVER 10 MINUTES) TO BE ABLE TO START UP. CAN'T IMAGINE IF IT WERE TO HAPPEN ON A FREEWAY AGAIN WITH A CHILD OR MY OTHER … Look up ODI 11112392 at NHTSA ↗	626.1% ODI 10888857 · 3,800 mi TOOK VEHICLE IN FOR FIRST SERVICE AT APPROXIMATELY 3400 MILES. AT APPROXIMATELY 3800 MILES VEHICLE WAS ACTING PECULIAR WHEN STOPPED AT RED LIGHT VEHICLE MADE NOISES IT HAD NEVER MADE BEFORE AND WHEN LIGHT TURNED GREEN & ACCELERATED IT SURGED. THAT IS WHEN I NOTICED A CHECK ENGINE LIGHT AND CALLED GALPIN FORED SERVICE DEPT WHERE VEHICLE WAS PURCHASED AND ROUGHT IN ASAP. THEY ARE TELLING ME IT MAY BE A WEEK OR MORE TO DETERMINE THE PROBLEM AND WERE UNWILLING TO PROVIDE LOANER. I CONTACTED FORD AND FILED A COMPLAINT WITH CORPORATE OFFICE - I… Look up ODI 10888857 at NHTSA ↗	211.8% ODI 11128797 · 20,000 mi I LOST POWER WHILE ON THE FREEWAY TO ABOUT 40 MPH FROM 65 MPH, MANY INDICATORS FLASHED: "SEE MANUAL", "PRE-COLLISION ASSIST NOT AVAILABLE", "SERVICE ADVANCE TRACK", "DOWNHILL ASSIST NOT AVAILABLE", THE CHECK ENGINE LIGHT WAS ON AS WELL AS THE AIRBAG LIGHT, I GOT OFF THE FREEWAY, TURNED THE CAR OFF THEN ON AGAIN, LOOKED TO SEE IF FOR SOME REASON IT WAS IN "L". I ENDED UP GETTING TO MY DESTINATION, IT SAT FOR 2 HOURS THEN I STARTED THE CAR AGAIN, (BECAUSE THE TOW TRUCK WAS TAKING TOO LONG) AND IT SEEMED FINE. I DROVE IT SHORT DISTANCES THE NEXT… Look up ODI 11128797 at NHTSA ↗	116.7% ODI 11081229 · 1,231 mi I PULLED UP TO THE GARAGE DOOR STOPPING TO PRESS THE REMOTE BUTTON TO OPEN THE DOOR (AS I DO EVERY DAY). SUDDENLY THE CAR LURCHED FORWARD IN THE BUILDING DAMAGING THE DOOR POST AND THE FRONT OF THE CAR. WHEN I SAW THE BUILDING COMING CLOSER I HAD SLAMMED THE BRAKE AS HARD AS I COULD. Look up ODI 11081229 at NHTSA ↗	108.3% ODI 11499349 While driving to work on I35 the a red message popped up on the dash saying "Stop Safely Now" and the engine/hybrid motor instantly completely died. Steering and breaking were almost impossible because I am not a strong person and I was nearly rear ended several times. I had no chance to get to the shoulder and was blocking the lane in the middle of traffic till I was able to get someone to tow it to a side street. Completely unacceptable and very dangerous for the car to die completely like this. Look up ODI 11499349 at NHTSA ↗	49.3% ODI 11489756 · 30,000 mi The contact stated their son owned a 2020 Ford Fusion. The contact stated that their son was driving at approximately 35 MPH, when the vehicle's instrument panel illuminated all possible warning lights. Then there was smoke emitting from the vehicle near the driver's feet. The driver pulled to the side of the road where they turned off the vehicle. The vehicle then caught on fire under the hood of the vehicle. The fire department was called and distinguished the fire. A fire report was filed. The vehicle was towed and deemed totaled. There were… Look up ODI 11489756 at NHTSA ↗
Power Train	125.0% ODI 11014525 · 30,000 mi DRIVE TRAIN WHINE,SLIGHTLY MORE INTENSE OVER THE YEARS. CAR HAS ORIGINAL TIRES WITH 42000 MILES. Look up ODI 11014525 at NHTSA ↗	512.8% ODI 10617677 · 10,800 mi "STOP SAFELY NOW" ERROR. THE DRIVETRAIN DISENGAGED PREVENTING DRIVE OR REVERSE FROM WORKING. ON 7/26/14 I DROVE 1 HOUR, PARKED, TURNED CAR OFF AND "REMOVED THE IGNITION KEY" THEN THE INTERIOR AIR CONDITIONING BLOWER/FAN TURNED ON FULL AS IF THE DEFROSTER WAS ON. THE TOUCH SCREEN LCD REMAINED ON AS WELL. PRESSING THE CLIMATE CONTROL BUTTONS ON EITHER THE LCD OR THE CONSOLE HAD NO AFFECT. I INSERTED THE KEY AND STARTED THE CAR AGAIN SEVERAL TIMES WITHOUT CHANGE. THE INTERIOR AIR CONDITIONER BLOWER/FAN CONTINUED TO RUN. I WANTED TO MAKE SUR… Look up ODI 10617677 at NHTSA ↗	617.6% ODI 10824025 · 1,500 mi TL* THE CONTACT OWNS A 2014 FORD FUSION ENERGI. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 04/07/16LJ THE CONSUMER STATED THE TRANSMISSION WOULD SLIP WHEN CHANGING SPEEDS. IT SHUDDERED AND VIBRATED WHEN THE CHANGING GEARS. THE DEALER MADE SOME ADJUSTMENTS TO THE TCM, WHICH HELPED A LITTLE, BUT NOT A LOT. UPDATED 04/14/16.JB Look up ODI 10824025 at NHTSA ↗	627.3% ODI 10684142 · 947 mi VEHICLE LOST ALL POWER AND DID NOT ALLOW ACCESS TO VEHICLE BY OWNER. EVENTUALLY, OWNER WAS ABLE TO GAIN ACCESS. VEHICLE TOWED TO DEALERSHIP, WHERE VEHICLE DIAGNOSED WITH A "DEAD" BATTERY. SEVEN DAYS LATER BLUE CHARGING RING CONTINUOUSLY BLINKED CREATING ISSUES WITH OTHER VEHICLES AND INDIVIDUALS AND CENTER ELECTRONIC WENT BLANK ELIMINATING BACK UP CAMERA AND SYSTEM CONTROLS AND REMAINED BLANK FOR SEVERAL MINUTES AND WOULD FLICKER BACK ON (THIS OCCURRED MORE THAN ONCE.). AGAIN TAKEN TO DEALERSHIP, CHARGING PORT AND CABLE REPLACED. NEXT MORN… Look up ODI 10684142 at NHTSA ↗	28.7% ODI 11156536 · 27,000 mi TL* THE CONTACT OWNS A 2016 FORD FUSION ENERGI. WHILE THE VEHICLE WAS PARKED, IT ROLLED DOWN A HILL WITHOUT WARNING. THE CONTACT SHIFTED THE GEAR INTO DRIVE AND WAS ABLE TO STABILIZE THE VEHICLE. THE CONTACT CALLED TUTTLE-CLICK FORD LINCOLN AT [phone removed] (LOCATED AT 43 AUTO CENTER DR, IRVINE, CA 92618) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000. Look up ODI 11156536 at NHTSA ↗	423.5% ODI 11010470 · 3,089 mi WE HAVE BROUGHT FORD IN FOR THE 5TH TIME DUE TO THE CAR NOT POWERING UP. MOST RECENTLY, THE CAR APPEARED TO HAVE POWER ISSUES AND IT PUT ITSELF INTO REVERSE WHILE WE WERE DRIVING. WE THEN LOST ALL POWER. THIS CREATED A VERY HAZARDOUS SITUATION. FORD IS AWARE OF THE ISSUE. Look up ODI 11010470 at NHTSA ↗	233.3% ODI 11731934 I routinely have plugged in my PHEV, enjoying the quiet electric ride. I could complete a day's commute with the electric charge. However, the battery capacity was significantly reduced at about 50K miles. At about 73K miles, within a couple miles of starting to drive, the car would decelerate and go into 'limp mode', with a top speed of 35MPH. A warning signal of a wrench would appear, indicating a power train fault. While diagnostics at the dealer didn't detect a cause, an emissions test required by the State of Colorado found an 'unstab… Look up ODI 11731934 at NHTSA ↗	65.0% ODI 11570316 Recall issued 6/23 23S33- Over 7 months and Ford has NOT corrected this serious problem, nor is there anything in the updates to lead one to believe they have an interest in doing so. I have spent hours trying to coerce this company to do something, but to no avail!! How much longer will YOU allow them to get away with this!!! A serious fire, or collision may result!! Must someone DIE in order for you to take action!! Look up ODI 11570316 at NHTSA ↗	00.0% No examples available for this selection.
Steering	250.0% ODI 11056352 · 66,000 mi TAKATA RECALL POWER STEERING WENT COMPLETELY OUT. NO POWER STEERING AT ALL. STARTED THE VEHICLE UP AND STARTED TO DRIVE AND NO POWER STEERING. CAR STARTED MAKING A DINGING NOISE AND THE INFORMATION BOX ON THE DASH SAID SERVICE POWER STEERING ADVANCE TRAC NOW. Look up ODI 11056352 at NHTSA ↗	1025.6% ODI 10641736 · 11,000 mi THE 2013 FORD FUSION ENERGI, LEASED FROM FORD COUNTRY (280 N. GIBSON RD., HENDERSON, NV 89014), LOSES CONTROL OF STEERING. THE LOSS OF STEERING HAS OCCURRED ON THREE (3) SEPARATE INCIDENTS, THE MOST RECENT BEING SEPTEMBER 26, 2014. THERE ARE 2 SEPARATE SYMPTOMS OF THE STEERING PROBLEMS AS FOLLOWS: 1. THE STEERING BECOMES STIFF AS IF IT ONLY HAS MANUAL STEERING. 2. THE STEERING IS COMPLETELY LOST WHEREBY YOU HAVE NO CONTROL OF THE CAR'S STEERING. I TOOK THE CAR TO FORD COUNTRY SERVICE ON SEPTEMBER 26, 2014 FOR DIAGNOSIS AND REPAIR. FORD C… Look up ODI 10641736 at NHTSA ↗	38.8% ODI 10810448 · 49,000 mi POWER STEERING WENT OUT, FIRST TIME FORD LOOKED AT IT AND COULD NOT IDENTIFY THE PROBLEM, SAYING THERE WAS "NO CODE" SHOWING UP, AND THAT THEY "RESET" THE ELECTRONICS. 1 WEEK LATER, POWER STEERING WENT AGAIN OUT AT 75MPH, CREATING A VERY SCARY AND UNSAFE ISSUE. Look up ODI 10810448 at NHTSA ↗	313.6% ODI 10927516 · 90,486 mi TL* THE CONTACT OWNS A 2015 FORD FUSION ENERGI. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE INDICATOR TURNED OFF WHEN THE VEHICLE WAS RESTARTED. THE SAME FAILURE OCCURRED PREVIOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE CAM POSITION SHAFT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,486. Look up ODI 10927516 at NHTSA ↗	313.0% ODI 11094131 · 17,000 mi I CAN'T MAKE A REASONABLE APPOINTMENT WITH A DEALER FOR RECALL 18V-167 (FORD 18S08) AND THERE TWO 866 NUMBERS WON'T PROVIDE ANY ASSISTANCE TO INTERVENE WITH THE DEALER TO GET THINGS MOVING. NOT HAPPY WITH THE DEALER RESPONSE NOR MARK, NICKI OR REGGI FROM FORD CUSTOMER RELATIONSHIPS CENTER. SHOULDN'T HAVE TO WAIT FOR A SAFETY RECALL FIX NOR SHOULD I NOT GET HELP FROM THE MANUFACTURER TO INTERVENE ON MY BEHALF FOR A SAFETY RECALL. Look up ODI 11094131 at NHTSA ↗	211.8% ODI 11170529 · 15,000 mi MY VEHICLE ODO 24000KM THE ERROR COMES ON THE SCREEN ' STEERING FAULT SERVICE NOW' I BOUGHT IT FROM TEXAS AND TRANSFERRED TO JORDAN I WAS CHECKING ON FORD WEBSITE FOR RECALLS BUT IT NOT APPEARS . IT'S VERY IMPORTANT TO SOLVE THIS ISSUE SINCE THE VEHICLE STEERING LOCKED DURING DRIVING. Look up ODI 11170529 at NHTSA ↗	00.0% No examples available for this selection.	10.8% ODI 11499349 While driving to work on I35 the a red message popped up on the dash saying "Stop Safely Now" and the engine/hybrid motor instantly completely died. Steering and breaking were almost impossible because I am not a strong person and I was nearly rear ended several times. I had no chance to get to the shoulder and was blocking the lane in the middle of traffic till I was able to get someone to tow it to a side street. Completely unacceptable and very dangerous for the car to die completely like this. Look up ODI 11499349 at NHTSA ↗	00.0% No examples available for this selection.
Fuel/Propulsion System	00.0% No examples available for this selection.	615.4% ODI 10561354 · 3,334 mi I PULLED OUT OF DRIVEWAY AND ONTO HIGHWAY WHEN MULTIPLE WARNING LIGHTS CAME ON DASHBOARD. PRESSED ON GAS PEDAL AND CAR WOULD NOT MOVE. RELEASED GAS PEDAL AND VEHICLE STARTED TO ACCELERATE ON ITS OWN, REACHING SPEEDS IN EXCESS OF 45MPH. THE CAR WAS TURNED OFF AND BACK ON, AND CONTINUED SHOWING THE SYMPTOMS OF NOT MOVING WHEN GAS PEDAL WAS PRESSED, BUT WOULD STILL ACCELERATE ON ITS OWN WHEN NO PEDALS WERE PRESSED. *TR Look up ODI 10561354 at NHTSA ↗	12.9% ODI 11045979 VEHICLE IS EMITTING A STRONG ODOR OF GASOLINE. THE INSIDE SMELLS AND THE GARAGE SMELLS OF GASOLINE. THERE IS NO GASOLINE DRIPPING ON THE GROUND. Look up ODI 11045979 at NHTSA ↗	14.5% ODI 11162795 · 50,000 mi IF I CRANK THE CAR SOON AFTER CUTTING IT OFF, (WHILE IT'S STILL WARM) ENGINE SPUTTERS THEN QUITS, AS IF IT ISN'T GETTING ENOUGH FUEL. SO WHEN GETTING GAS, I HAVE TO HOLD DOWN THE GAS PEDAL OR ENGINE QUITS. AS SOON AS I START PUMPING, THE ENGINE STARTS CHOKING. I CAN'T TURN OFF THE IGNITION WHILE PUMPING GAS BECAUSE IT WON'T STAY CRANKED ONCE I TRY TO DRIVE AWAY UNLESS I REV THE RPM'S UP REALLY HIGH FOR A PERIOD OF TIME. I'VE HAD IT LOOKED AT SEVERAL TIMES AND NO ONE CAN FIGURE OUT WHAT'S WRONG. THIS HAS BEEN AN ONGOING PROBLEM FOR OVER A YEAR… Look up ODI 11162795 at NHTSA ↗	14.3% ODI 11010265 · 15,735 mi 1) FIRST ISSUE HAPPENED 2/20/2017 ODOMETER 7,036. DASHBOARD LIT UP, TRAC CONTROL, ENGINE LIGHT, BRAKE, MESSAGE TO PULL OVER, LOSS OF POWER AND AT FREEWAY SPEED, GOT OVER SHOULDER SAFELY. THE ONBOARD DIAGNOSTICS SYSTEM DETECTED ENGINE MISFIRE, TRANSMISSION RELATED PROBLEMS. BROUGHT IT IN FOR SERVICE AND COULDN'T DUPLICATE ISSUE. NOTHING FIXED OR REPAIRED 2) SECOND TIME SAME ISSUE HAPPENED 7/21/2017 ODOMETER 15,736 GOING UP A HILL WEST BOUND ON MCCALL, LOSS OF POWER AND ALMOST GOT REAR ENDED BY A COUPLE OF VEHICLES. VEHICLE IS IN SERVICE AS I FI… Look up ODI 11010265 at NHTSA ↗	15.9% ODI 11010470 · 3,089 mi WE HAVE BROUGHT FORD IN FOR THE 5TH TIME DUE TO THE CAR NOT POWERING UP. MOST RECENTLY, THE CAR APPEARED TO HAVE POWER ISSUES AND IT PUT ITSELF INTO REVERSE WHILE WE WERE DRIVING. WE THEN LOST ALL POWER. THIS CREATED A VERY HAZARDOUS SITUATION. FORD IS AWARE OF THE ISSUE. Look up ODI 11010470 at NHTSA ↗	116.7% ODI 11218700 · 12,000 mi WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE INFOTAINMENT SCREEN SYSTEM AND THE DASH CONSOLE DIALS ALL WENT COMPLETELY DARK. THE VEHICLE IMMEDIATELY SHUT DOWN WITH NO POWER IN THE MIDDLE OF THE ROAD. THE VEHICLE WOULD NOT START UP AGAIN. HOW CAN A VEHICLE BE DRIVING DOWN THE ROAD AND SUDDENLY AND WITHOUT WARNING GO "DARK" AND SHUT DOWN AND CANNOT BE START UP AGAIN? MULTIPLE CARS (MUCH OLDER CARS) HAD TO SWERVE AROUND MY BRAND NEW 2018 FORD FUSION ENERGI PLUG IN. … Look up ODI 11218700 at NHTSA ↗	97.4% ODI 11553142 Ford has still not provided a satisfactory fix for this recall. It has been 139 days since the recall was issued. Now Ford is putting a stop/hold on their initial recall fix and has instructed their dealers to return recall parts AND to put a stop sale on any vehicles in their inventory. This has resulted in a drastic depreciation of my vehicle. Not only does Ford not have a solution to the problem, but now they have left me with a car that is unsellable which is causing massive economic harm to me. Ford now says there is no interim fix (per… Look up ODI 11553142 at NHTSA ↗	12.3% ODI 11568916 Ford has issued a recall for which they have offered no remedy. The recall recommends not using the DEFINING feature of the vehicle; the entire purpose for which it was purchased: i.e. the short but meaningful electric range. Ford say the vehicle should not be charged due to an engineering fault that may lead to a fires. The issue has led to thousands of dollars in extra fuel cost and, in my state at least, Ford is refusing to buyback the vehicle. Look up ODI 11568916 at NHTSA ↗
Service Brakes	00.0% No examples available for this selection.	512.8% ODI 10758745 · 13,800 mi THE REGENERATIVE BRAKING WILL CUT OUT UNDER SPECIFIC CIRCUMSTANCES AND THE CAR WILL FEEL LIKE IT IS LURCHING FORWARD INSTEAD OF SLOWING DOWN. THE SITUATION IS: BRAKING USING ONLY REGEN BRAKES, NO FRICTION BRAKES; STEADY PEDAL PRESSURE; GOING 15-20 MPH; TURNING THE STEERING WHEEL AT LEAST 90 DEGREES LEFT OR RIGHT; DRIVING ON SMOOTH PAVEMENT. DATA I HAVE LOGGED FROM THE SOBDMC INDICATES THAT THE TRACTION MOTOR BRIEFLY REDUCES ITS NEGATIVE TORQUE WHICH CAUSES THE CAR TO SURGE FORWARD. IN ONE INSTANCE THAT I LOGGED THE NEGATIVE TORQUE SHOWS AROUND … Look up ODI 10758745 at NHTSA ↗	12.9% ODI 10681660 · 6,700 mi WHILE TRAVELING SLIGHTLY DOWNHILL ON A FREEWAY, IN 10-15MPH STOP AND GO TRAFFIC......THE BRAKES FAILED ON MY ENERGI. I WAS APPLYING THE BRAKES A LITTLE, GETTING BACK SOME EV CHARGE; WHEN THE CAR IN FRONT STOPPED AND WHEN I PUSHED HARDER ON THE PEDAL IT WENT TO THE FLOOR AND THE BRAKES FAILED......CAUSING AN ACCIDENT. *JS Look up ODI 10681660 at NHTSA ↗	29.1% ODI 10934517 · 8,720 mi WHILE DRIVING DOWN A CITY STREET MY CAR HAD A COMPLETE LOSS OF POWER, WITH MULTIPLE WARNING LIGHTS AND ALARMS GOING OFF. THERE WAS NO WARNING OF THIS FAILURE PRIOR AS THE CAR WAS OPERATING NORMALLY. ASSOCIATED WITH THIS LOSS OF POWER WAS A LOSS OF STEERING AND A LOSS OF POWER ASSIST BRAKING, WHICH RESULTED IN THE CAR CAME TO A STOP IN THE MIDDLE OF THE STREET. ONCE IN PARK IT WOULD NOT ALLOW CHANGING GEARS. A TOW TRUCK REQUIRED THE USE OF TIRE DOLLY'S TO LOAD THE VEHICLE, WHICH WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER MAINTENANCE DEPAR… Look up ODI 10934517 at NHTSA ↗	28.7% ODI 11085182 THE BRAKES WERE MAKING A LOUD NOISE THE WINDSHIELD LIGHT STAYS ON, AND THE ENGINE SMELLS LIKE IT'S OVER HEATING. Look up ODI 11085182 at NHTSA ↗	15.9% ODI 11023392 · 9,900 mi THIS HAS HAPPENED SEVERAL TIMES AT FREEWAY SPEEDS ON FREEWAYS. THIS ISSUE OCCURS WHEN USING ADAPTIVE CRUISE CONTROL IF THE VEHICLE ENCOUNTERS A PANIC STOP SITUATION AND DETERMINES IT IS UNABLE TO AUTONOMOUSLY STOP IN TIME. WHEN THE COLLISION WARNING ACTIVATES AND THE DRIVER USES THE BRAKES, THE ADAPTIVE CRUISE CONTROL DISENGAGES THE AUTONOMOUS BRAKING AND BRAKING IS REDUCED UNTIL THE BRAKE PEDAL TRAVELS A SIGNIFICANT AMOUNT. THIS INCREASES THE STOPPING DISTANCE AND MAY CAUSE AN ACCIDENT. THE BEHAVIOR OF THE ADAPTIVE CRUISE CONTROL SHOULD BE CHA… Look up ODI 11023392 at NHTSA ↗	00.0% No examples available for this selection.	21.7% ODI 11499349 While driving to work on I35 the a red message popped up on the dash saying "Stop Safely Now" and the engine/hybrid motor instantly completely died. Steering and breaking were almost impossible because I am not a strong person and I was nearly rear ended several times. I had no chance to get to the shoulder and was blocking the lane in the middle of traffic till I was able to get someone to tow it to a side street. Completely unacceptable and very dangerous for the car to die completely like this. Look up ODI 11499349 at NHTSA ↗	00.0% No examples available for this selection.
Vehicle Speed Control	00.0% No examples available for this selection.	37.7% ODI 10561354 · 3,334 mi I PULLED OUT OF DRIVEWAY AND ONTO HIGHWAY WHEN MULTIPLE WARNING LIGHTS CAME ON DASHBOARD. PRESSED ON GAS PEDAL AND CAR WOULD NOT MOVE. RELEASED GAS PEDAL AND VEHICLE STARTED TO ACCELERATE ON ITS OWN, REACHING SPEEDS IN EXCESS OF 45MPH. THE CAR WAS TURNED OFF AND BACK ON, AND CONTINUED SHOWING THE SYMPTOMS OF NOT MOVING WHEN GAS PEDAL WAS PRESSED, BUT WOULD STILL ACCELERATE ON ITS OWN WHEN NO PEDALS WERE PRESSED. *TR Look up ODI 10561354 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	417.4% ODI 10899226 · 4,485 mi TL* THE CONTACT OWNS A 2016 FORD FUSION ENERGI. WHILE DRIVING 10 MPH, THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE THROTTLE BODY WAS REPLACED, BUT THE ISSUE RECURRED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 4,485. Look up ODI 10899226 at NHTSA ↗	15.9% ODI 11023392 · 9,900 mi THIS HAS HAPPENED SEVERAL TIMES AT FREEWAY SPEEDS ON FREEWAYS. THIS ISSUE OCCURS WHEN USING ADAPTIVE CRUISE CONTROL IF THE VEHICLE ENCOUNTERS A PANIC STOP SITUATION AND DETERMINES IT IS UNABLE TO AUTONOMOUSLY STOP IN TIME. WHEN THE COLLISION WARNING ACTIVATES AND THE DRIVER USES THE BRAKES, THE ADAPTIVE CRUISE CONTROL DISENGAGES THE AUTONOMOUS BRAKING AND BRAKING IS REDUCED UNTIL THE BRAKE PEDAL TRAVELS A SIGNIFICANT AMOUNT. THIS INCREASES THE STOPPING DISTANCE AND MAY CAUSE AN ACCIDENT. THE BEHAVIOR OF THE ADAPTIVE CRUISE CONTROL SHOULD BE CHA… Look up ODI 11023392 at NHTSA ↗	00.0% No examples available for this selection.	21.7% ODI 11233043 · 350 mi TL* THE CONTACT OWNS A 2019 FORD FUSION. WHILE DRIVING 35 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL. UPON RELEASING THE BRAKE PEDAL,THE VEHICLE ACCELERATED ON ITS OWN AT A HIGH RATE OF SPEED. THE FAILURE OCCURRED TWICE AND THE SPEED REACHED EXACTLY 71 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO KEN GRODY FORD CARLSBAD SAN DIEGO (5555 PASEO DEL NORTE, CARLSBAD, CA 92008, [phone removed]), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MI… Look up ODI 11233043 at NHTSA ↗	12.3% ODI 11531252 In my 2020 plug-in Fusion, Stop Safely Now appeared on the screen as I drove on the freeway. While driving 70 mph, I suddenly had difficulty accelerating, and my air conditioner stopped working and began blowing hot air. By using hazard lights, I was able to slowly exit the freeway. The system disabled the engine and prevented the vehicle from starting. After being stranded on the off ramp, we were towed home. The cost of which exceeded $100. Without displaying any warning messages when we arrived home, the car started right up. After letting i… Look up ODI 11531252 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	15,000–50,000 mi	41,000 mi	53	ODI 10594632 · 600 mi ENGINE LIGHT WENT ON. BROUGHT CAR TO FORD. DIAGNOSTIC TESTING SHOWED PROBLEM TO BE W/ THE FUEL SYSTEM. SINCE FIRST NOTED BACK IN OCTOBER 2013, LIGHT WOULD COME ON MULTIPLE TIMES AND ASSOCIATED W/ FUELING THE CAR W/ GAS. WENT ON FORD'S WEB FORUM SITE AND HAVE SEEN OTHER 2013 FUSION OWNERS W/ THE SAME PROBLEM. FORD STATED THEY WOULD CHANGE THE ENTIRE FUEL SYSTEM IF THE LIGHT WERE TO COME ON AGAIN. WE WILL BRING BACK THE CAR TO FORD NEXT WEEK FOR SERVICE TO TAKE CARE OF THE PROBLEM. *TR Look up ODI 10594632 at NHTSA ↗ ODI 10608968 · 2,000 mi WHEN YOU GO TO THE CAR IT IS TOTAL DEAD, NOTHING WORKS, CAN NOT LOCK DOORS. WAIT 30 MINUTES TO 2 HOURS AND THEN WHEN YOU GE IN EVERTHING WORKS. AT DEALER FOR THE 4TH TIME NEVER GIVES AN ERROR. TWO TIMES DROVE IT IN AFTER IT WOULD NOT START THEY HOOKED IT UP BUT NO CODE. TWO TIMES HAD IT TOWED IN. THE LAST TIME CAR GOT TO DEALER STILL DEAD. WHEN THEY STARTED TO WORK ON IT, IT WAS OK. AGAIN NO ERROR CODE. FORD DEALER HAS THE CAR (11 DAYS SO FAR) WORKING WITH FORD CAN NOT FIND THE PROBLEM. WHEN THIS HAPPENS THE CAR UNLOCKS IT SELF BEFORE IT GOE… Look up ODI 10608968 at NHTSA ↗ ODI 10617677 · 10,800 mi "STOP SAFELY NOW" ERROR. THE DRIVETRAIN DISENGAGED PREVENTING DRIVE OR REVERSE FROM WORKING. ON 7/26/14 I DROVE 1 HOUR, PARKED, TURNED CAR OFF AND "REMOVED THE IGNITION KEY" THEN THE INTERIOR AIR CONDITIONING BLOWER/FAN TURNED ON FULL AS IF THE DEFROSTER WAS ON. THE TOUCH SCREEN LCD REMAINED ON AS WELL. PRESSING THE CLIMATE CONTROL BUTTONS ON EITHER THE LCD OR THE CONSOLE HAD NO AFFECT. I INSERTED THE KEY AND STARTED THE CAR AGAIN SEVERAL TIMES WITHOUT CHANGE. THE INTERIOR AIR CONDITIONER BLOWER/FAN CONTINUED TO RUN. I WANTED TO MAKE SUR… Look up ODI 10617677 at NHTSA ↗
Unknown Or Other	15,250–48,750 mi	38,500 mi	18	ODI 10881884 · 40,000 mi REAR RIGHT DOOR LATCH WILL NOT LATCH. DOOR REMAINS IN OPEN POSITION. UNSAFE TO DRIVE AS DOOR CAN FLY OPEN. Look up ODI 10881884 at NHTSA ↗ ODI 10898427 · 62,000 mi INITIAL FAILURE OF PARKING BREAK SWITCH WARNING LIGHT (AND SWITCH ITSELF) FOLLOW BY WIRE HARNESS FAILURE UNDER DASH DUE TO WIRES RUBBING AGAINST EXPOSED STEEL DASH FRAME CAUSING UNKNOWN ADDITIONAL ISSUES, INCLUDING ACTIVATION OF DASHBOARD CHECK ENGINE LIGHT. FAILURES HAPPENED OVER TIME AS WIRING BECAME FRAYED AND FINALLY CAUSED A SERIES OF SHORT CIRCUITS. THE WIRING HARNESS FAILURE WAS REPORTED TO FORD CUSTOMER SERVICE - CASE NUMBER CAS-10375276-L2-W7-J7. NO ACTION WAS TAKEN OTHER THAN A FOLLOW-UP EMAIL FROM THE DEALER'S SERVICE MANAGER SUGG… Look up ODI 10898427 at NHTSA ↗ ODI 10999998 · 45,000 mi REAR PASSENGER DOOR LATCH ON VEHICLE BROKE, CAUSING DOOR TO FLY OPEN WHILE DRIVING. WITHIN 24 HOURS, DRIVER DOOR LATCH SUFFERED THE SAME FAILURE. DOORS ARE OPEN AT ALL TIMES, AND CANNOT BE LATCHED. CUSTOMER BELIEVED THE PROBLEM TO BE COVERED BY THE RECALL OF OTHER 2013 FUSION VEHICLES FOR THE SAME ISSUE, BUT WAS INFORMED THAT THE ENERGI WAS NOT PART OF THAT RECALL. Look up ODI 10999998 at NHTSA ↗
Engine	4,314–67,500 mi	25,000 mi	20	ODI 10561354 · 3,334 mi I PULLED OUT OF DRIVEWAY AND ONTO HIGHWAY WHEN MULTIPLE WARNING LIGHTS CAME ON DASHBOARD. PRESSED ON GAS PEDAL AND CAR WOULD NOT MOVE. RELEASED GAS PEDAL AND VEHICLE STARTED TO ACCELERATE ON ITS OWN, REACHING SPEEDS IN EXCESS OF 45MPH. THE CAR WAS TURNED OFF AND BACK ON, AND CONTINUED SHOWING THE SYMPTOMS OF NOT MOVING WHEN GAS PEDAL WAS PRESSED, BUT WOULD STILL ACCELERATE ON ITS OWN WHEN NO PEDALS WERE PRESSED. TR Look up ODI 10561354 at NHTSA ↗ ODI 10594632 · 600 mi ENGINE LIGHT WENT ON. BROUGHT CAR TO FORD. DIAGNOSTIC TESTING SHOWED PROBLEM TO BE W/ THE FUEL SYSTEM. SINCE FIRST NOTED BACK IN OCTOBER 2013, LIGHT WOULD COME ON MULTIPLE TIMES AND ASSOCIATED W/ FUELING THE CAR W/ GAS. WENT ON FORD'S WEB FORUM SITE AND HAVE SEEN OTHER 2013 FUSION OWNERS W/ THE SAME PROBLEM. FORD STATED THEY WOULD CHANGE THE ENTIRE FUEL SYSTEM IF THE LIGHT WERE TO COME ON AGAIN. WE WILL BRING BACK THE CAR TO FORD NEXT WEEK FOR SERVICE TO TAKE CARE OF THE PROBLEM. TR Look up ODI 10594632 at NHTSA ↗ ODI 10693368 · 55,000 mi THE 2013 FORD FUSION LOST POWER AND SHUT-OFF WHILE SITTING IN THE DRIVEWAY. THE CAR WAS STARTED AGAIN AND BY THE TIME I MADE IT TO THE END OF DRIVEWAY AT THE SPEED OF 5 MPH, THE CAR SHUT-OFF BEFORE I COULD MAKE IT ONTO THE STREET. THERE WERE NO WARNING LIGHTS OR INDICATORS ON THE DASH WHEN THE CAR LOST POWER. *TR Look up ODI 10693368 at NHTSA ↗
Power Train	14,100–93,659 mi	45,000 mi	22	ODI 11014525 · 30,000 mi DRIVE TRAIN WHINE,SLIGHTLY MORE INTENSE OVER THE YEARS. CAR HAS ORIGINAL TIRES WITH 42000 MILES. Look up ODI 11014525 at NHTSA ↗ ODI 10617677 · 10,800 mi "STOP SAFELY NOW" ERROR. THE DRIVETRAIN DISENGAGED PREVENTING DRIVE OR REVERSE FROM WORKING. ON 7/26/14 I DROVE 1 HOUR, PARKED, TURNED CAR OFF AND "REMOVED THE IGNITION KEY" THEN THE INTERIOR AIR CONDITIONING BLOWER/FAN TURNED ON FULL AS IF THE DEFROSTER WAS ON. THE TOUCH SCREEN LCD REMAINED ON AS WELL. PRESSING THE CLIMATE CONTROL BUTTONS ON EITHER THE LCD OR THE CONSOLE HAD NO AFFECT. I INSERTED THE KEY AND STARTED THE CAR AGAIN SEVERAL TIMES WITHOUT CHANGE. THE INTERIOR AIR CONDITIONER BLOWER/FAN CONTINUED TO RUN. I WANTED TO MAKE SUR… Look up ODI 10617677 at NHTSA ↗ ODI 10731153 · 53,000 mi WE JUST BOUGHT THIS CAR 3 MONTHS AGO. 4 TIMES WITHIN THE LAST MONTH THE CAR SHIFTED INTO NEUTRAL WHILE EITHER ON THE HIGHWAY OR GOING UP HILLS. ONCE IT SHIFTS INTO NEUTRAL THE ONLY THING WE CAN DO IS COAST TO A SAFE STOP, SHUT THE CAR OFF, AND WAIT A WHILE TO RESTART IT. THIS IS A VERY DANGEROUS SITUATION WHEN YOU ARE GOING 70 + MPH ON THE HIGHWAY. THE TRANSMISSION PROBLEMS THAT FORD VEHICLES ARE HAVING ALSO INCLUDES THE FUSION NOT JUST THE FOCUS AND FIESTA. Look up ODI 10731153 at NHTSA ↗
Steering	17,000–69,000 mi	51,536 mi	21	ODI 11056352 · 66,000 mi TAKATA RECALL POWER STEERING WENT COMPLETELY OUT. NO POWER STEERING AT ALL. STARTED THE VEHICLE UP AND STARTED TO DRIVE AND NO POWER STEERING. CAR STARTED MAKING A DINGING NOISE AND THE INFORMATION BOX ON THE DASH SAID SERVICE POWER STEERING ADVANCE TRAC NOW. Look up ODI 11056352 at NHTSA ↗ ODI 11288251 · 236,000 mi FORD ISSUED RECALL 15S18 FOR THE POWER STEERING ASSIST SYSTEMS THAT SHUT DOWN. IN NOVEMBER I TOOK MY CAR INTO THE LOCAL FORD DEALERSHIP FOR A DIFFERENT RECALL ON AN AIRBAG. I WAS INFORMED OF THE ABOVE RECALL AND STATED AT THE TIME I DIDN'T FIND IT NECESSARY, MY CAR HAD HIGH MILEAGE AND HAD NEVER HAD ANY ISSUES. I WAS INFORMED THAT THEY HAD TO PERFORM THE RECALL DUE TO SAFETY CONCERNS. TWO DAYS LATER I TOOK THE CAR ON A TRIP, AT THAT TIME THE POWER STEERING ASSIST FAILED ON THE INTERSTATE. I LEFT THE CAR AT MY MOTHERS HOUSE AND CAME BACK WITH… Look up ODI 11288251 at NHTSA ↗ ODI 10641736 · 11,000 mi THE 2013 FORD FUSION ENERGI, LEASED FROM FORD COUNTRY (280 N. GIBSON RD., HENDERSON, NV 89014), LOSES CONTROL OF STEERING. THE LOSS OF STEERING HAS OCCURRED ON THREE (3) SEPARATE INCIDENTS, THE MOST RECENT BEING SEPTEMBER 26, 2014. THERE ARE 2 SEPARATE SYMPTOMS OF THE STEERING PROBLEMS AS FOLLOWS: 1. THE STEERING BECOMES STIFF AS IF IT ONLY HAS MANUAL STEERING. 2. THE STEERING IS COMPLETELY LOST WHEREBY YOU HAVE NO CONTROL OF THE CAR'S STEERING. I TOOK THE CAR TO FORD COUNTRY SERVICE ON SEPTEMBER 26, 2014 FOR DIAGNOSIS AND REPAIR. FORD C… Look up ODI 10641736 at NHTSA ↗
Fuel/Propulsion System	4,701–15,551 mi	11,400 mi	10	ODI 10561354 · 3,334 mi I PULLED OUT OF DRIVEWAY AND ONTO HIGHWAY WHEN MULTIPLE WARNING LIGHTS CAME ON DASHBOARD. PRESSED ON GAS PEDAL AND CAR WOULD NOT MOVE. RELEASED GAS PEDAL AND VEHICLE STARTED TO ACCELERATE ON ITS OWN, REACHING SPEEDS IN EXCESS OF 45MPH. THE CAR WAS TURNED OFF AND BACK ON, AND CONTINUED SHOWING THE SYMPTOMS OF NOT MOVING WHEN GAS PEDAL WAS PRESSED, BUT WOULD STILL ACCELERATE ON ITS OWN WHEN NO PEDALS WERE PRESSED. TR Look up ODI 10561354 at NHTSA ↗ ODI 10583842 · 8,800 mi WAS PULLING ONTO A MAIN ROAD TURNING LEFT OUT OF A PARKING LOT. SPEED WAS ROUGHLY 5 MPH. RECEIVED AN ERROR LIGHT, SYSTEM SAID LOSS OF ADVANCETRAC, THEN SUBSEQUENTLY MULTIPLE ERROR LIGHTS APPEARED ON THE DASH (WRENCH, CHECK ENGINE LIGHT, TRACTION CONTROL LIGHTS). MADE IT INTO THE MEDIAN. VEHICLE WAS STILL "RUNNING", SO I ATTEMPTED TO ACCELERATE INTO THE MAIN ROAD. THERE WAS NO RESPONSE FROM THE VEHICLE WHEN THE ACCELERATOR PEDAL WAS PRESSED, SO I LET UP TO COAST. THE VEHICLE THEN ACCELERATED GENTLY ON IT'S OWN. I MERGED INTO THE LANE, AND… Look up ODI 10583842 at NHTSA ↗ ODI 10594632 · 600 mi ENGINE LIGHT WENT ON. BROUGHT CAR TO FORD. DIAGNOSTIC TESTING SHOWED PROBLEM TO BE W/ THE FUEL SYSTEM. SINCE FIRST NOTED BACK IN OCTOBER 2013, LIGHT WOULD COME ON MULTIPLE TIMES AND ASSOCIATED W/ FUELING THE CAR W/ GAS. WENT ON FORD'S WEB FORUM SITE AND HAVE SEEN OTHER 2013 FUSION OWNERS W/ THE SAME PROBLEM. FORD STATED THEY WOULD CHANGE THE ENTIRE FUEL SYSTEM IF THE LIGHT WERE TO COME ON AGAIN. WE WILL BRING BACK THE CAR TO FORD NEXT WEEK FOR SERVICE TO TAKE CARE OF THE PROBLEM. TR Look up ODI 10594632 at NHTSA ↗
Service Brakes	8,720–26,000 mi	13,800 mi	9	ODI 10758745 · 13,800 mi THE REGENERATIVE BRAKING WILL CUT OUT UNDER SPECIFIC CIRCUMSTANCES AND THE CAR WILL FEEL LIKE IT IS LURCHING FORWARD INSTEAD OF SLOWING DOWN. THE SITUATION IS: BRAKING USING ONLY REGEN BRAKES, NO FRICTION BRAKES; STEADY PEDAL PRESSURE; GOING 15-20 MPH; TURNING THE STEERING WHEEL AT LEAST 90 DEGREES LEFT OR RIGHT; DRIVING ON SMOOTH PAVEMENT. DATA I HAVE LOGGED FROM THE SOBDMC INDICATES THAT THE TRACTION MOTOR BRIEFLY REDUCES ITS NEGATIVE TORQUE WHICH CAUSES THE CAR TO SURGE FORWARD. IN ONE INSTANCE THAT I LOGGED THE NEGATIVE TORQUE SHOWS AROUND … Look up ODI 10758745 at NHTSA ↗ ODI 10898427 · 62,000 mi INITIAL FAILURE OF PARKING BREAK SWITCH WARNING LIGHT (AND SWITCH ITSELF) FOLLOW BY WIRE HARNESS FAILURE UNDER DASH DUE TO WIRES RUBBING AGAINST EXPOSED STEEL DASH FRAME CAUSING UNKNOWN ADDITIONAL ISSUES, INCLUDING ACTIVATION OF DASHBOARD CHECK ENGINE LIGHT. FAILURES HAPPENED OVER TIME AS WIRING BECAME FRAYED AND FINALLY CAUSED A SERIES OF SHORT CIRCUITS. THE WIRING HARNESS FAILURE WAS REPORTED TO FORD CUSTOMER SERVICE - CASE NUMBER CAS-10375276-L2-W7-J7. NO ACTION WAS TAKEN OTHER THAN A FOLLOW-UP EMAIL FROM THE DEALER'S SERVICE MANAGER SUGG… Look up ODI 10898427 at NHTSA ↗ ODI 10906801 · 45,000 mi WIFE WAS DRIVING THE CAR TO WORK APPROACHING A STOP SIGN TO A VERY BUSY HIGHWAY. SHE WENT TO APPLY THE BRAKE WHEN SHE DISCOVERED THAT THE BRAKES HAD COMPLETELY FAILED, STEERING CONTROL HAD BEEN LOST AND THE PARKING BRAKE HAD BEEN DISABLED AS WELL. BASICALLY ALL MEANS OF BRINGING THE VEHICLE TO A CONTROLLED STOP HAD FAILED AT THE SAME TIME. BEING UNABLE TO BRING THE CAR TO A STOP IT CARRIED HER OUT IN THE HIGHWAY WERE LUCKILY THE LARGE TRUCK COMING DOWN THE ROAD WAS PAYING ATTENTION AND MANAGED TO SWERVE AROUND HER. SHE WAS ABLE TO GET THE CAR T… Look up ODI 10906801 at NHTSA ↗
Vehicle Speed Control	4,485–15,000 mi	11,000 mi	9	ODI 10561354 · 3,334 mi I PULLED OUT OF DRIVEWAY AND ONTO HIGHWAY WHEN MULTIPLE WARNING LIGHTS CAME ON DASHBOARD. PRESSED ON GAS PEDAL AND CAR WOULD NOT MOVE. RELEASED GAS PEDAL AND VEHICLE STARTED TO ACCELERATE ON ITS OWN, REACHING SPEEDS IN EXCESS OF 45MPH. THE CAR WAS TURNED OFF AND BACK ON, AND CONTINUED SHOWING THE SYMPTOMS OF NOT MOVING WHEN GAS PEDAL WAS PRESSED, BUT WOULD STILL ACCELERATE ON ITS OWN WHEN NO PEDALS WERE PRESSED. *TR Look up ODI 10561354 at NHTSA ↗ ODI 11081380 · 15,000 mi WHILE BRAKING USING LIGHT TO MEDIUM PRESSURE (AND, THUS, WHILE THE CAR IS USING REGENERATIVE BRAKING), IF I HIT A POTHOLE OR BUMP JUST RIGHT, THE CAR WILL SURGE FORWARD AS IF THE ACCELERATOR WAS PUSHED. (AND, OF COURSE IT WASN'T.) THE PROBLEM IS RELATIVELY INTERMITTENT, BUT THAT DOESN'T MEAN IT IS NONEXISTENT. QUITE THE OPPOSITE; IT CAN BE RECREATED AS LONG AS THE CONDITIONS ARE CORRECT (AS DESCRIBED ABOVE). EVEN WHEN YOU RECREATE THE EXACT CONDITIONS, IT IS STILL INTERMITTENT (BUT, AGAIN, THAT DOESN'T MEAN NONEXISTENT). FORD HAS LOOKED AT TH… Look up ODI 11081380 at NHTSA ↗ ODI 11150013 · 81,000 mi ACCELERATOR PEDAL SNAPPED WHILE DRIVING ON HIGHWAY Look up ODI 11150013 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	3	None	ODI 11617448 · 150,000 mi The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 55 MPH, the vehicle lost motive power. The contact stated that upon inspection, an oil leak was found. The vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed or repaired. The vehicle was towed to a local dealer where it was diagnosed and determined that the engine needed to be replaced due to several holes and cracks being found on the engine block. The vehicle was not repaired. The manufacturer was made aware of the failure. Th… Look up ODI 11617448 at NHTSA ↗ ODI 11617739 The contact owns a 2018 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the battery was unable to be recharged. The vehicle was taken to the dealer; however, the vehicle could not be repaired because parts were not yet available. The manufacturer was made aware of the issue. The failure milea… Look up ODI 11617739 at NHTSA ↗ ODI 11618639 The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Look up ODI 11618639 at NHTSA ↗
2024-11	2	None	ODI 11625677 RE: outstanding recall issued 7/17/23 unresolved as of 11/16/24 UNACCEPTABLE DURATION Unable to operate as intended using rechargeable battery which used to comprise 90% of my driving miles. Significantly increased fuel costs for 14 months and counting. Look up ODI 11625677 at NHTSA ↗ ODI 11626444 · 45,541 mi The contact owns a 2020 Ford Fusion Hybrid. The contact was unable to charge the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Ford of Smithtown (440 Middle Country Rd., St. James, NY 11780). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer wa… Look up ODI 11626444 at NHTSA ↗
2024-12	2	None	ODI 11629088 The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Look up ODI 11629088 at NHTSA ↗ ODI 11631314 1. What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The Hybrid system/battery caught fire. The vehicle is with the Insurance company Allstate, I believe should be available for inspection upon request. 2. How was your safety or the safety of others put at risk? Answer: The vehicle caught fire after just dropping my kid in to his school, the school has to be evacuated as the vehicle burned near the building. 3. Has the problem been reproduced or confirmed by a dealer or ind… Look up ODI 11631314 at NHTSA ↗
2025-01	6	None	ODI 11636247 On 9/5/2024, the driver (27/M) and lone occupant was found unresponsive in the vehicle which was observed rolling to a stop. The vehicle impacted a chain link fence at low speed and there was minimal damage to the vehicle. First responders commented: "extremely noxious odor, smelling like burnt eggs was detected. Odor was most prevalent in backseat area and then when the trunk was opened. In the trunk is where the vehicle's hybrid battery system was located". The driver was transported to a local hospital and was pronounced dead on 9/5/2024… Look up ODI 11636247 at NHTSA ↗ ODI 11633731 · 160,000 mi The contact owns a 2017 Ford Fusion Energi. The contact stated that after her son had parked and turned off the vehicle and upon returning to the vehicle, the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed with battery failure. The vehicle was not repaired due to the cost and remained with the dealer. The manufacturer was notified of the failure and an estimate of the battery cost was available; however, the contact was unaware when the battery would be in stock. The manufacturer referred the contact to t… Look up ODI 11633731 at NHTSA ↗ ODI 11634706 The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (ELECTRICAL SYSTEM) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11634706 at NHTSA ↗
2025-02	3	None	ODI 11643537 · 50,000 mi The contact owns a 2017 Ford Fusion Energi. The contact stated while attempting to drive out of the drive-thru, the gear shifter was stuck in park(P). The contact had experienced several failures. The contact stated that the transmission failed to shift into drive. The contact stated that once the vehicle was parked the gear shifter remained stuck in park(P). The contact manually depressed the button under the gear shifter to move the gear shifter. The check engine warning light and service reminder light were illuminated. The vehicle was towed… Look up ODI 11643537 at NHTSA ↗ ODI 11642233 The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Look up ODI 11642233 at NHTSA ↗ ODI 11643358 The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Look up ODI 11643358 at NHTSA ↗
2025-03	1	None	ODI 11648589 re. recall 23V-440 Issued June 2023 as of March 2025 (one year and 9 months later), on remedy. they now claim one will be available 3Q25, but they also estimated a fix 3Q24. this is an UNACCEPTABLE amount of time to not have a fix and have a formal recommendation not to charge the vehicle. Look up ODI 11648589 at NHTSA ↗
2025-04	2	None	ODI 11656743 · 40,000 mi The contact owns a 2014 Ford Fusion Energi. The contact stated that the rear passenger’s and driver’s side seat belts failed to latch securely. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN for the failure. The vehicle was not repaired. The failure mileage was approximately 40,000. Look up ODI 11656743 at NHTSA ↗ ODI 11654840 · 105,000 mi The contact owns a 2016 Ford Fusion Energi. The contact stated while reversing at 5 MPH, the rearview camera failed to respond. There were no warning lights illuminated; however, there was a message displayed that the rearview camera would stop working while in reverse, and to please contact the dealer if the camera failed to operate as needed. The failure was intermittent. The vehicle was not taken to be diagnosed or repaired. The contact stated the radio intermittently failed to operate as needed. The dealer was not made aware of the failure.… Look up ODI 11654840 at NHTSA ↗
2025-05	1	None	ODI 11660403 · 100,008 mi The contact owns a 2015 Ford Fusion Energi. The contact stated while driving at various speeds, the steering wheel became difficult to turn to the left or the right. The contact stated that the ABS and traction control warning lights were illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the electrical rack and pinion needed to be replaced and recalibrated. In addition, the contact linked the failure to NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included. The vehicle was n… Look up ODI 11660403 at NHTSA ↗
2025-06	1	None	ODI 11667351 · 80,000 mi The contact owns a 2018 Ford Fusion Energi. The contact stated that the hold voltage battery had decreased to 13–15 miles on a full charge when previously averaging 22–23 miles. There were no warning lights illuminated. The contact stated that the failure was related to Customer Satisfaction Program: 24N19. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 80,000. Look up ODI 11667351 at NHTSA ↗
2025-07	1	None	ODI 11673691 The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V44000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the vehicle was taken to the dealer where it was confirmed that the HV battery needed to be replaced. The contact was informed that the HV battery was ordered on June 6,2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The co… Look up ODI 11673691 at NHTSA ↗
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	1	None	ODI 11709600 PLEASE SEE ATTACHMENT Look up ODI 11709600 at NHTSA ↗
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	1	None	ODI 11731934 I routinely have plugged in my PHEV, enjoying the quiet electric ride. I could complete a day's commute with the electric charge. However, the battery capacity was significantly reduced at about 50K miles. At about 73K miles, within a couple miles of starting to drive, the car would decelerate and go into 'limp mode', with a top speed of 35MPH. A warning signal of a wrench would appear, indicating a power train fault. While diagnostics at the dealer didn't detect a cause, an emissions test required by the State of Colorado found an 'unstab… Look up ODI 11731934 at NHTSA ↗
2026-05	0	None	No examples available for this selection.
2026-06	2	None	ODI 11746980 Back up camera screen is going out intermittently causing a hazardous situation Look up ODI 11746980 at NHTSA ↗ ODI 11742569 Ford Fusion energi battery failure. Dealership wouldn't inspect the battery and kept replacing the battery control module. The replacement part kept failing under warranty and then the dealership quoted me $20,000 for the hybrid battery. They have replaced the BCM twice and error code P0dc9 keeps appearing. The EV range drops to zero randomly or gains range while parked and not plugged in. Dealership doesn't know what's happening even after paying money for diagnostics. Look up ODI 11742569 at NHTSA ↗
2026-07	3	None	ODI 11749732 The car is suffering random shutdown and intermittent times. The battery is no longer holding a charge and when it shuts down this places me at extreme risk. Ford is unable to fix it so this is no longer happening without replacing the High Voltage battery - battery from ford alone is 11k. I cannot be the only one who is dealing with this car doing this. Look up ODI 11749732 at NHTSA ↗ ODI 11747950 · 140,000 mi The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera failed to properly display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made a… Look up ODI 11747950 at NHTSA ↗ ODI 11752722 I am filing a complaint regarding Ford Safety Recall 23S33 (NHTSA Campaign 23V440) for my 2020 Ford Fusion Energi. I brought my freshly purchased vehicle to my local authorized dealer, Sheehy Ford, to fix the high-voltage battery replacement recall. The dealership told me they had to order the part before they could schedule the repair. They have since stated that Ford corporate is experiencing low stock and is not allocating the necessary remedy parts to the dealer network, and referred me to call Ford corporate. Purchased this vehicle on 21 … Look up ODI 11752722 at NHTSA ↗
2026-08	3	None	ODI 11760680 Transmission going out Look up ODI 11760680 at NHTSA ↗ ODI 11754521 · 98,500 mi The contact owns a 2016 Ford Fusion. The contact stated that while reversing at an undisclosed speed, the rear-view camera was inoperative. The message "Be Careful Backing Up – Rear-view Camera Unavailable - Contact your Local Dealer" was displayed on the instrument panel. The failure had occurred on several occasions. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed the part was not yet avai… Look up ODI 11754521 at NHTSA ↗ ODI 11754583 · 90,000 mi The contact owns a 2016 Ford Fusion. The contact stated that while reversing at an undisclosed speed, the rear-view camera was inoperative. The message "Camera not Available - Contact your Dealer" was displayed on the instrument panel. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of tim… Look up ODI 11754583 at NHTSA ↗
2026-09 (partial)	2	None	ODI 11762014 I lost power while on the Freeway any indicators flashed: "see manual", "pre-collision assist not available", "service advance track", "downhill assist not available", the check engine light was on. It seems that when to limp mode. I took it to the Ford fusion dealer so they could check the car. They run into test and found that the transmission or motor has failed. I check and found that on that year make and model some cars were affected and it was a recall for that. This is the recall If the torque converter weld studs fail, the torque con… Look up ODI 11762014 at NHTSA ↗ ODI 11761753 CHARGE CIRCUIT CONDITION INDICATOR LIGHT THIS IS DEFECTIVE ELECTRICAL SYSTEM THAT LEFT NOT CORRECTED THERE IS A POSSIBILITY OF AN ELECTRICAL FIRE. THREE INDICATOR LIGHTS UNITS HAVE BEEN INSTALLED ON THIS VEHICLE, A 2019 FORD FUSION ENERGI ( KNOWN AS A PLUG IN HYBRID) ALL THREE INDICATOR CHARGE LEVEL LIGHTS HAVE BURN OUT WITHIN A WARRANTY PERIOD OF OPERATION AND FORD WILL NOT ACKNOWLEDGE FAULTY HARDWARE HAVE BEEN INSTALLED IN THIS AND OTHER VEHICLES’. FORD REFUSES TO ACKNOWLEDGE WARRANTY REPLACEMENT OR QUALITY ISSUES WITH THIS DEVICE. THIS IS… Look up ODI 11761753 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2019: 6 complaints · 2020: 2 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2019	2	3	6
2020	0	0	2

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2019	121	0	0
2020	41	0	2

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Unknown Or Other	Engine	Power Train	Steering	Fuel/Propulsion System	Service Brakes	Vehicle Speed Control
Electrical System	—	8 ODI 10898427 · 62,000 mi INITIAL FAILURE OF PARKING BREAK SWITCH WARNING LIGHT (AND SWITCH ITSELF) FOLLOW BY WIRE HARNESS FAILURE UNDER DASH DUE TO WIRES RUBBING AGAINST EXPOSED STEEL DASH FRAME CAUSING UNKNOWN ADDITIONAL ISSUES, INCLUDING ACTIVATION OF DASHBOARD CHECK ENGINE LIGHT. FAILURES HAPPENED OVER TIME AS WIRING BECAME FRAYED AND FINALLY CAUSED A SERIES OF SHORT CIRCUITS. THE WIRING HARNESS FAILURE WAS REPORTED TO FORD CUSTOMER SERVICE - CASE NUMBER CAS-10375276-L2-W7-J7. NO ACTION WAS TAKEN OTHER THAN A FOLLOW-UP EMAIL FROM THE DEALER'S SERVICE MANAGER SUGG… Look up ODI 10898427 at NHTSA ↗ ODI 11119349 · 50,000 mi THE DISPLAY IN THE DASHBOARD SHOWS THE MESSAGE "TEMPORARY LOST COMMUNICATION WITH THE CLIMATE SYSTEM", AND LOCKS THE WINDOWS, THE VENTS STOP WORKING, NO AIR IS COMING THROUGH. IN ADDITION, THE CROSS TRAFFIC WARNING STOPS WORKING, AS WELL. Look up ODI 11119349 at NHTSA ↗ ODI 11218282 · 41,000 mi CENTER CONSOLE BECOMES NON-RESPONSIVE WITH BUTTONS. A/C LOSSES CONNECTION AND WINDOWS GET LOCKED INTO POSITION AS WELL AS POWER SEATS. HAPPENS INTERMITTENTLY. MORE COMMON WHEN IT GETS REALLY HOT OUT. Look up ODI 11218282 at NHTSA ↗	14 ODI 10594632 · 600 mi ENGINE LIGHT WENT ON. BROUGHT CAR TO FORD. DIAGNOSTIC TESTING SHOWED PROBLEM TO BE W/ THE FUEL SYSTEM. SINCE FIRST NOTED BACK IN OCTOBER 2013, LIGHT WOULD COME ON MULTIPLE TIMES AND ASSOCIATED W/ FUELING THE CAR W/ GAS. WENT ON FORD'S WEB FORUM SITE AND HAVE SEEN OTHER 2013 FUSION OWNERS W/ THE SAME PROBLEM. FORD STATED THEY WOULD CHANGE THE ENTIRE FUEL SYSTEM IF THE LIGHT WERE TO COME ON AGAIN. WE WILL BRING BACK THE CAR TO FORD NEXT WEEK FOR SERVICE TO TAKE CARE OF THE PROBLEM. *TR Look up ODI 10594632 at NHTSA ↗ ODI 11749732 The car is suffering random shutdown and intermittent times. The battery is no longer holding a charge and when it shuts down this places me at extreme risk. Ford is unable to fix it so this is no longer happening without replacing the High Voltage battery - battery from ford alone is 11k. I cannot be the only one who is dealing with this car doing this. Look up ODI 11749732 at NHTSA ↗ ODI 11112392 · 5,000 mi SEVERAL TIMES NOW. WHILE DRIVING THE CAR (AC NORMALLY ON), WE WILL GET TO A FULL STOP FROM DRIVING (OVER ~40 MIN TRIPS)... WHETHER IN TRAFFIC ON A FREEWAY OR STOP SIGN... THE CARS CHECK BRAKE SYSTEM LIGHT WILL FLASH & BEEP, AND THE CAR WILL NOT ACCELERATE. NEITHER THE ELECTRIC MOTOR NOR THE GAS/HYBRID ENGINE WILL ENGAGE AND DRIVE. TURNING OFF AND ON THE CAR DOES NOT RESET IT... IT TAKES REPEAT EFFORT AND SEVERAL MINUTES (ONCE OVER 10 MINUTES) TO BE ABLE TO START UP. CAN'T IMAGINE IF IT WERE TO HAPPEN ON A FREEWAY AGAIN WITH A CHILD OR MY OTHER … Look up ODI 11112392 at NHTSA ↗	8 ODI 10617677 · 10,800 mi "STOP SAFELY NOW" ERROR. THE DRIVETRAIN DISENGAGED PREVENTING DRIVE OR REVERSE FROM WORKING. ON 7/26/14 I DROVE 1 HOUR, PARKED, TURNED CAR OFF AND "REMOVED THE IGNITION KEY" THEN THE INTERIOR AIR CONDITIONING BLOWER/FAN TURNED ON FULL AS IF THE DEFROSTER WAS ON. THE TOUCH SCREEN LCD REMAINED ON AS WELL. PRESSING THE CLIMATE CONTROL BUTTONS ON EITHER THE LCD OR THE CONSOLE HAD NO AFFECT. I INSERTED THE KEY AND STARTED THE CAR AGAIN SEVERAL TIMES WITHOUT CHANGE. THE INTERIOR AIR CONDITIONER BLOWER/FAN CONTINUED TO RUN. I WANTED TO MAKE SUR… Look up ODI 10617677 at NHTSA ↗ ODI 10684142 · 947 mi VEHICLE LOST ALL POWER AND DID NOT ALLOW ACCESS TO VEHICLE BY OWNER. EVENTUALLY, OWNER WAS ABLE TO GAIN ACCESS. VEHICLE TOWED TO DEALERSHIP, WHERE VEHICLE DIAGNOSED WITH A "DEAD" BATTERY. SEVEN DAYS LATER BLUE CHARGING RING CONTINUOUSLY BLINKED CREATING ISSUES WITH OTHER VEHICLES AND INDIVIDUALS AND CENTER ELECTRONIC WENT BLANK ELIMINATING BACK UP CAMERA AND SYSTEM CONTROLS AND REMAINED BLANK FOR SEVERAL MINUTES AND WOULD FLICKER BACK ON (THIS OCCURRED MORE THAN ONCE.). AGAIN TAKEN TO DEALERSHIP, CHARGING PORT AND CABLE REPLACED. NEXT MORN… Look up ODI 10684142 at NHTSA ↗ ODI 11010470 · 3,089 mi WE HAVE BROUGHT FORD IN FOR THE 5TH TIME DUE TO THE CAR NOT POWERING UP. MOST RECENTLY, THE CAR APPEARED TO HAVE POWER ISSUES AND IT PUT ITSELF INTO REVERSE WHILE WE WERE DRIVING. WE THEN LOST ALL POWER. THIS CREATED A VERY HAZARDOUS SITUATION. FORD IS AWARE OF THE ISSUE. Look up ODI 11010470 at NHTSA ↗	1 ODI 10934517 · 8,720 mi WHILE DRIVING DOWN A CITY STREET MY CAR HAD A COMPLETE LOSS OF POWER, WITH MULTIPLE WARNING LIGHTS AND ALARMS GOING OFF. THERE WAS NO WARNING OF THIS FAILURE PRIOR AS THE CAR WAS OPERATING NORMALLY. ASSOCIATED WITH THIS LOSS OF POWER WAS A LOSS OF STEERING AND A LOSS OF POWER ASSIST BRAKING, WHICH RESULTED IN THE CAR CAME TO A STOP IN THE MIDDLE OF THE STREET. ONCE IN PARK IT WOULD NOT ALLOW CHANGING GEARS. A TOW TRUCK REQUIRED THE USE OF TIRE DOLLY'S TO LOAD THE VEHICLE, WHICH WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER MAINTENANCE DEPAR… Look up ODI 10934517 at NHTSA ↗	11 ODI 10594632 · 600 mi ENGINE LIGHT WENT ON. BROUGHT CAR TO FORD. DIAGNOSTIC TESTING SHOWED PROBLEM TO BE W/ THE FUEL SYSTEM. SINCE FIRST NOTED BACK IN OCTOBER 2013, LIGHT WOULD COME ON MULTIPLE TIMES AND ASSOCIATED W/ FUELING THE CAR W/ GAS. WENT ON FORD'S WEB FORUM SITE AND HAVE SEEN OTHER 2013 FUSION OWNERS W/ THE SAME PROBLEM. FORD STATED THEY WOULD CHANGE THE ENTIRE FUEL SYSTEM IF THE LIGHT WERE TO COME ON AGAIN. WE WILL BRING BACK THE CAR TO FORD NEXT WEEK FOR SERVICE TO TAKE CARE OF THE PROBLEM. *TR Look up ODI 10594632 at NHTSA ↗ ODI 10617677 · 10,800 mi "STOP SAFELY NOW" ERROR. THE DRIVETRAIN DISENGAGED PREVENTING DRIVE OR REVERSE FROM WORKING. ON 7/26/14 I DROVE 1 HOUR, PARKED, TURNED CAR OFF AND "REMOVED THE IGNITION KEY" THEN THE INTERIOR AIR CONDITIONING BLOWER/FAN TURNED ON FULL AS IF THE DEFROSTER WAS ON. THE TOUCH SCREEN LCD REMAINED ON AS WELL. PRESSING THE CLIMATE CONTROL BUTTONS ON EITHER THE LCD OR THE CONSOLE HAD NO AFFECT. I INSERTED THE KEY AND STARTED THE CAR AGAIN SEVERAL TIMES WITHOUT CHANGE. THE INTERIOR AIR CONDITIONER BLOWER/FAN CONTINUED TO RUN. I WANTED TO MAKE SUR… Look up ODI 10617677 at NHTSA ↗ ODI 11162795 · 50,000 mi IF I CRANK THE CAR SOON AFTER CUTTING IT OFF, (WHILE IT'S STILL WARM) ENGINE SPUTTERS THEN QUITS, AS IF IT ISN'T GETTING ENOUGH FUEL. SO WHEN GETTING GAS, I HAVE TO HOLD DOWN THE GAS PEDAL OR ENGINE QUITS. AS SOON AS I START PUMPING, THE ENGINE STARTS CHOKING. I CAN'T TURN OFF THE IGNITION WHILE PUMPING GAS BECAUSE IT WON'T STAY CRANKED ONCE I TRY TO DRIVE AWAY UNLESS I REV THE RPM'S UP REALLY HIGH FOR A PERIOD OF TIME. I'VE HAD IT LOOKED AT SEVERAL TIMES AND NO ONE CAN FIGURE OUT WHAT'S WRONG. THIS HAS BEEN AN ONGOING PROBLEM FOR OVER A YEAR… Look up ODI 11162795 at NHTSA ↗	4 ODI 10898427 · 62,000 mi INITIAL FAILURE OF PARKING BREAK SWITCH WARNING LIGHT (AND SWITCH ITSELF) FOLLOW BY WIRE HARNESS FAILURE UNDER DASH DUE TO WIRES RUBBING AGAINST EXPOSED STEEL DASH FRAME CAUSING UNKNOWN ADDITIONAL ISSUES, INCLUDING ACTIVATION OF DASHBOARD CHECK ENGINE LIGHT. FAILURES HAPPENED OVER TIME AS WIRING BECAME FRAYED AND FINALLY CAUSED A SERIES OF SHORT CIRCUITS. THE WIRING HARNESS FAILURE WAS REPORTED TO FORD CUSTOMER SERVICE - CASE NUMBER CAS-10375276-L2-W7-J7. NO ACTION WAS TAKEN OTHER THAN A FOLLOW-UP EMAIL FROM THE DEALER'S SERVICE MANAGER SUGG… Look up ODI 10898427 at NHTSA ↗ ODI 10934517 · 8,720 mi WHILE DRIVING DOWN A CITY STREET MY CAR HAD A COMPLETE LOSS OF POWER, WITH MULTIPLE WARNING LIGHTS AND ALARMS GOING OFF. THERE WAS NO WARNING OF THIS FAILURE PRIOR AS THE CAR WAS OPERATING NORMALLY. ASSOCIATED WITH THIS LOSS OF POWER WAS A LOSS OF STEERING AND A LOSS OF POWER ASSIST BRAKING, WHICH RESULTED IN THE CAR CAME TO A STOP IN THE MIDDLE OF THE STREET. ONCE IN PARK IT WOULD NOT ALLOW CHANGING GEARS. A TOW TRUCK REQUIRED THE USE OF TIRE DOLLY'S TO LOAD THE VEHICLE, WHICH WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER MAINTENANCE DEPAR… Look up ODI 10934517 at NHTSA ↗ ODI 11112392 · 5,000 mi SEVERAL TIMES NOW. WHILE DRIVING THE CAR (AC NORMALLY ON), WE WILL GET TO A FULL STOP FROM DRIVING (OVER ~40 MIN TRIPS)... WHETHER IN TRAFFIC ON A FREEWAY OR STOP SIGN... THE CARS CHECK BRAKE SYSTEM LIGHT WILL FLASH & BEEP, AND THE CAR WILL NOT ACCELERATE. NEITHER THE ELECTRIC MOTOR NOR THE GAS/HYBRID ENGINE WILL ENGAGE AND DRIVE. TURNING OFF AND ON THE CAR DOES NOT RESET IT... IT TAKES REPEAT EFFORT AND SEVERAL MINUTES (ONCE OVER 10 MINUTES) TO BE ABLE TO START UP. CAN'T IMAGINE IF IT WERE TO HAPPEN ON A FREEWAY AGAIN WITH A CHILD OR MY OTHER … Look up ODI 11112392 at NHTSA ↗	3 ODI 11151336 · 19,000 mi FORD FUSION ENERGI, DID ITS LOW POWERED STATE AGAIN, THIS TIME ON THE FREE WAY, DROPPING RAPIDLY FROM 75MPH TO 22MPH AND BARELY ABLE TO MAINTAIN THAT SPEED. THE DISPLAY SHOWED THE SAFETY FEATURES BECOMING DEACTIVATED. SOMETHING NEW THOUGH, THE HEADLIGHTS WENT OUT AND THE CONSOLE DIMMED AND WAS BARELY READABLE, I TURNED ON MY HAZARDS AND I HOPE THEY WHERE WORKING, EITHER WAY I WAS FORTUNATE ENOUGH TO AVOID A REAR END COLLISION AND GOT THE VEHICLE OFF THE ROAD. THIS ABOUT 7TH TIME FORD WILL WORK ON THE VEHICLE, AND ANOTHER WEEK OR MORE WITHOUT A … Look up ODI 11151336 at NHTSA ↗ ODI 11565655 Continually receiving "see manual" message while driving, will intermittently appear and disappear. At times, the plug-in battery will completely stop working while still charged (more frequent in colder weather). It always resets/removes the "see manual" warning upon next vehicle start. Engine shutters and pings when turning the car off and is rather intense and seems potentially damaging. When driving at low speeds and when changing speeds, engine will not shift correctly when accelerator is pressed, and then will suddenly engage and lurch fo… Look up ODI 11565655 at NHTSA ↗ ODI 11531252 In my 2020 plug-in Fusion, Stop Safely Now appeared on the screen as I drove on the freeway. While driving 70 mph, I suddenly had difficulty accelerating, and my air conditioner stopped working and began blowing hot air. By using hazard lights, I was able to slowly exit the freeway. The system disabled the engine and prevented the vehicle from starting. After being stranded on the off ramp, we were towed home. The cost of which exceeded $100. Without displaying any warning messages when we arrived home, the car started right up. After letting i… Look up ODI 11531252 at NHTSA ↗
Unknown Or Other	8 ODI 10898427 · 62,000 mi INITIAL FAILURE OF PARKING BREAK SWITCH WARNING LIGHT (AND SWITCH ITSELF) FOLLOW BY WIRE HARNESS FAILURE UNDER DASH DUE TO WIRES RUBBING AGAINST EXPOSED STEEL DASH FRAME CAUSING UNKNOWN ADDITIONAL ISSUES, INCLUDING ACTIVATION OF DASHBOARD CHECK ENGINE LIGHT. FAILURES HAPPENED OVER TIME AS WIRING BECAME FRAYED AND FINALLY CAUSED A SERIES OF SHORT CIRCUITS. THE WIRING HARNESS FAILURE WAS REPORTED TO FORD CUSTOMER SERVICE - CASE NUMBER CAS-10375276-L2-W7-J7. NO ACTION WAS TAKEN OTHER THAN A FOLLOW-UP EMAIL FROM THE DEALER'S SERVICE MANAGER SUGG… Look up ODI 10898427 at NHTSA ↗ ODI 11119349 · 50,000 mi THE DISPLAY IN THE DASHBOARD SHOWS THE MESSAGE "TEMPORARY LOST COMMUNICATION WITH THE CLIMATE SYSTEM", AND LOCKS THE WINDOWS, THE VENTS STOP WORKING, NO AIR IS COMING THROUGH. IN ADDITION, THE CROSS TRAFFIC WARNING STOPS WORKING, AS WELL. Look up ODI 11119349 at NHTSA ↗ ODI 11218282 · 41,000 mi CENTER CONSOLE BECOMES NON-RESPONSIVE WITH BUTTONS. A/C LOSSES CONNECTION AND WINDOWS GET LOCKED INTO POSITION AS WELL AS POWER SEATS. HAPPENS INTERMITTENTLY. MORE COMMON WHEN IT GETS REALLY HOT OUT. Look up ODI 11218282 at NHTSA ↗	—	3 ODI 11118759 · 60,000 mi MY 2014 FORD FUSION HAD MOTOR MOUNTS GO OUT ON IT, I'M BEING TOLD THAT IT IS NOT COVERED UNDER MY MANUFACTURER WARRANTY. I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS TRAFFIC S I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS TRAFFIC SENSOR MALFUNCTION AND YET AGAIN IT STILL IS SHOWING MAL… Look up ODI 11118759 at NHTSA ↗ ODI 10889157 · 3,800 mi ON 7/26 MY 2016 FORD FUSION ENEGERI WITH 3800 MILES ACTED ODDLY AWHILE AT A RED LIGHT. WHEN I ATTENMPED TO ACCELERATE IT SURGED FORWARD AND SOON AFTER AN ICON THAT LOOKED LIKE A SUBMARINE PPEARED ON MY DASHBOARD. I HAD JUST TAKEN THE VEHICLE IN FOR IT'S FIRST SERVICE AT 3400 MILES. THE SPECIFIC VISUAL WAS AN ENGINE LIGHT THAT LOOKED LIKE A SUBMARINE IT WAS NOT A WRENCH - WHEN I BROUGHT IT TO GALPIN FORD, WHERE I PURCHASED IT, I WAS TOLD IT WOULD BE A WEEK OR MORE BECAUSE OF A 2-STEP PROCESS TO DIAGNOSE AND WERE BACKED UP. I ASKED FOR … Look up ODI 10889157 at NHTSA ↗ ODI 11568946 remedy not yet available ON YOUR VEHICLE, THE BATTERY ENERGY CONTROL MODULE BECM MAY BECOME DAMAGED AS A RESULT OF EXCESS VOLTAGE AND CURRENT FLOW. Safety Risk EXCESS VOLTAGE AND CURRENT FLOW THROUGH THE BECM CAN RESULT IN A LOSS OF MOTIVE POWER WHICH INCREASES THE RISK OF A CRASH, OR A VEHICLE FIRE IN THE TRUNK AREA Iam not able to charge my vehicle since July 2023 recall notice. I now have to purchase an extra $140 month in gas because I cannot use my charging system on the vehicle. I contacted FORD 1/20/24 [phone removed] spoke to customer r… Look up ODI 11568946 at NHTSA ↗	2 ODI 11118759 · 60,000 mi MY 2014 FORD FUSION HAD MOTOR MOUNTS GO OUT ON IT, I'M BEING TOLD THAT IT IS NOT COVERED UNDER MY MANUFACTURER WARRANTY. I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS TRAFFIC S I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS TRAFFIC SENSOR MALFUNCTION AND YET AGAIN IT STILL IS SHOWING MAL… Look up ODI 11118759 at NHTSA ↗ ODI 11475277 The contact owns a 2014 Ford Fusion Energi. The contact stated that after parking and turning off the vehicle, the vehicle started rolling backward. The contact could hear an abnormal metal grinding sound. The vehicle then stopped independently. Upon starting the vehicle and attempting to drive, the vehicle failed to move. The vehicle was towed to the local dealer where the battery was replaced. The vehicle was then towed to a second dealer, Lance Cunningham Ford (4101 Clinton Hwy, Knoxville, TN 37912), where it was diagnosed that the transmiss… Look up ODI 11475277 at NHTSA ↗	1 ODI 11090126 MY SISTER SENT ME A RECALL NOTICE, IT WASN'T PERTAINING TO MY VEHICLE, BUT I WENT ALONG AND MADE SURE TO LOOK UP MINE ALSO. UPON REVIEWING MY INFORMATION, I WAS SOLD A VEHICLE I BELIEVE SHOULD HAVE NEVER LEFT THE LOT, SINCE THERE WERE RECALLS DATING FROM 2014 AND I BOUGHT THE VEHICLE IN 2017. I CALLED FORD THEY TOLD ME PARTS WEREN'T IN AND THAT I WOULD HAVE TO WAIT, AND THAT ONE PROBLEM OCCURS WHEN YOU LIVE IN HEAVILY SALTED AREAS, I RESPONDED WITH HELLO LADY, I DO LIVE IN CT WHERE IT CONSTANTLY SNOWS. I HAVE EXPERIENCED WHY THESE WOULD BE R… Look up ODI 11090126 at NHTSA ↗	1 ODI 11045979 VEHICLE IS EMITTING A STRONG ODOR OF GASOLINE. THE INSIDE SMELLS AND THE GARAGE SMELLS OF GASOLINE. THERE IS NO GASOLINE DRIPPING ON THE GROUND. Look up ODI 11045979 at NHTSA ↗	2 ODI 10898427 · 62,000 mi INITIAL FAILURE OF PARKING BREAK SWITCH WARNING LIGHT (AND SWITCH ITSELF) FOLLOW BY WIRE HARNESS FAILURE UNDER DASH DUE TO WIRES RUBBING AGAINST EXPOSED STEEL DASH FRAME CAUSING UNKNOWN ADDITIONAL ISSUES, INCLUDING ACTIVATION OF DASHBOARD CHECK ENGINE LIGHT. FAILURES HAPPENED OVER TIME AS WIRING BECAME FRAYED AND FINALLY CAUSED A SERIES OF SHORT CIRCUITS. THE WIRING HARNESS FAILURE WAS REPORTED TO FORD CUSTOMER SERVICE - CASE NUMBER CAS-10375276-L2-W7-J7. NO ACTION WAS TAKEN OTHER THAN A FOLLOW-UP EMAIL FROM THE DEALER'S SERVICE MANAGER SUGG… Look up ODI 10898427 at NHTSA ↗ ODI 11085182 THE BRAKES WERE MAKING A LOUD NOISE THE WINDSHIELD LIGHT STAYS ON, AND THE ENGINE SMELLS LIKE IT'S OVER HEATING. Look up ODI 11085182 at NHTSA ↗	0
Engine	14 ODI 10594632 · 600 mi ENGINE LIGHT WENT ON. BROUGHT CAR TO FORD. DIAGNOSTIC TESTING SHOWED PROBLEM TO BE W/ THE FUEL SYSTEM. SINCE FIRST NOTED BACK IN OCTOBER 2013, LIGHT WOULD COME ON MULTIPLE TIMES AND ASSOCIATED W/ FUELING THE CAR W/ GAS. WENT ON FORD'S WEB FORUM SITE AND HAVE SEEN OTHER 2013 FUSION OWNERS W/ THE SAME PROBLEM. FORD STATED THEY WOULD CHANGE THE ENTIRE FUEL SYSTEM IF THE LIGHT WERE TO COME ON AGAIN. WE WILL BRING BACK THE CAR TO FORD NEXT WEEK FOR SERVICE TO TAKE CARE OF THE PROBLEM. *TR Look up ODI 10594632 at NHTSA ↗ ODI 11749732 The car is suffering random shutdown and intermittent times. The battery is no longer holding a charge and when it shuts down this places me at extreme risk. Ford is unable to fix it so this is no longer happening without replacing the High Voltage battery - battery from ford alone is 11k. I cannot be the only one who is dealing with this car doing this. Look up ODI 11749732 at NHTSA ↗ ODI 11112392 · 5,000 mi SEVERAL TIMES NOW. WHILE DRIVING THE CAR (AC NORMALLY ON), WE WILL GET TO A FULL STOP FROM DRIVING (OVER ~40 MIN TRIPS)... WHETHER IN TRAFFIC ON A FREEWAY OR STOP SIGN... THE CARS CHECK BRAKE SYSTEM LIGHT WILL FLASH & BEEP, AND THE CAR WILL NOT ACCELERATE. NEITHER THE ELECTRIC MOTOR NOR THE GAS/HYBRID ENGINE WILL ENGAGE AND DRIVE. TURNING OFF AND ON THE CAR DOES NOT RESET IT... IT TAKES REPEAT EFFORT AND SEVERAL MINUTES (ONCE OVER 10 MINUTES) TO BE ABLE TO START UP. CAN'T IMAGINE IF IT WERE TO HAPPEN ON A FREEWAY AGAIN WITH A CHILD OR MY OTHER … Look up ODI 11112392 at NHTSA ↗	3 ODI 11118759 · 60,000 mi MY 2014 FORD FUSION HAD MOTOR MOUNTS GO OUT ON IT, I'M BEING TOLD THAT IT IS NOT COVERED UNDER MY MANUFACTURER WARRANTY. I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS TRAFFIC S I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS TRAFFIC SENSOR MALFUNCTION AND YET AGAIN IT STILL IS SHOWING MAL… Look up ODI 11118759 at NHTSA ↗ ODI 10889157 · 3,800 mi ON 7/26 MY 2016 FORD FUSION ENEGERI WITH 3800 MILES ACTED ODDLY AWHILE AT A RED LIGHT. WHEN I ATTENMPED TO ACCELERATE IT SURGED FORWARD AND SOON AFTER AN ICON THAT LOOKED LIKE A SUBMARINE PPEARED ON MY DASHBOARD. I HAD JUST TAKEN THE VEHICLE IN FOR IT'S FIRST SERVICE AT 3400 MILES. THE SPECIFIC VISUAL WAS AN ENGINE LIGHT THAT LOOKED LIKE A SUBMARINE IT WAS NOT A WRENCH - WHEN I BROUGHT IT TO GALPIN FORD, WHERE I PURCHASED IT, I WAS TOLD IT WOULD BE A WEEK OR MORE BECAUSE OF A 2-STEP PROCESS TO DIAGNOSE AND WERE BACKED UP. I ASKED FOR … Look up ODI 10889157 at NHTSA ↗ ODI 11568946 remedy not yet available ON YOUR VEHICLE, THE BATTERY ENERGY CONTROL MODULE BECM MAY BECOME DAMAGED AS A RESULT OF EXCESS VOLTAGE AND CURRENT FLOW. Safety Risk EXCESS VOLTAGE AND CURRENT FLOW THROUGH THE BECM CAN RESULT IN A LOSS OF MOTIVE POWER WHICH INCREASES THE RISK OF A CRASH, OR A VEHICLE FIRE IN THE TRUNK AREA Iam not able to charge my vehicle since July 2023 recall notice. I now have to purchase an extra $140 month in gas because I cannot use my charging system on the vehicle. I contacted FORD 1/20/24 [phone removed] spoke to customer r… Look up ODI 11568946 at NHTSA ↗	—	3 ODI 11118759 · 60,000 mi MY 2014 FORD FUSION HAD MOTOR MOUNTS GO OUT ON IT, I'M BEING TOLD THAT IT IS NOT COVERED UNDER MY MANUFACTURER WARRANTY. I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS TRAFFIC S I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS TRAFFIC SENSOR MALFUNCTION AND YET AGAIN IT STILL IS SHOWING MAL… Look up ODI 11118759 at NHTSA ↗ ODI 11586173 · 196,000 mi The contact owns a 2016 Ford Fusion Energi. The contact stated there were metal shavings inside the transmission, and the transmission had previously been repaired twice under Warranty. The contact stated that while starting the vehicle, there was an abnormal grinding sound coming from the engine. The vehicle was taken to a local dealer, but the vehicle was not diagnosed or repaired due to the Warranty being expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage wa… Look up ODI 11586173 at NHTSA ↗ ODI 11128797 · 20,000 mi I LOST POWER WHILE ON THE FREEWAY TO ABOUT 40 MPH FROM 65 MPH, MANY INDICATORS FLASHED: "SEE MANUAL", "PRE-COLLISION ASSIST NOT AVAILABLE", "SERVICE ADVANCE TRACK", "DOWNHILL ASSIST NOT AVAILABLE", THE CHECK ENGINE LIGHT WAS ON AS WELL AS THE AIRBAG LIGHT, I GOT OFF THE FREEWAY, TURNED THE CAR OFF THEN ON AGAIN, LOOKED TO SEE IF FOR SOME REASON IT WAS IN "L". I ENDED UP GETTING TO MY DESTINATION, IT SAT FOR 2 HOURS THEN I STARTED THE CAR AGAIN, (BECAUSE THE TOW TRUCK WAS TAKING TOO LONG) AND IT SEEMED FINE. I DROVE IT SHORT DISTANCES THE NEXT… Look up ODI 11128797 at NHTSA ↗	1 ODI 11499349 While driving to work on I35 the a red message popped up on the dash saying "Stop Safely Now" and the engine/hybrid motor instantly completely died. Steering and breaking were almost impossible because I am not a strong person and I was nearly rear ended several times. I had no chance to get to the shoulder and was blocking the lane in the middle of traffic till I was able to get someone to tow it to a side street. Completely unacceptable and very dangerous for the car to die completely like this. Look up ODI 11499349 at NHTSA ↗	6 ODI 10561354 · 3,334 mi I PULLED OUT OF DRIVEWAY AND ONTO HIGHWAY WHEN MULTIPLE WARNING LIGHTS CAME ON DASHBOARD. PRESSED ON GAS PEDAL AND CAR WOULD NOT MOVE. RELEASED GAS PEDAL AND VEHICLE STARTED TO ACCELERATE ON ITS OWN, REACHING SPEEDS IN EXCESS OF 45MPH. THE CAR WAS TURNED OFF AND BACK ON, AND CONTINUED SHOWING THE SYMPTOMS OF NOT MOVING WHEN GAS PEDAL WAS PRESSED, BUT WOULD STILL ACCELERATE ON ITS OWN WHEN NO PEDALS WERE PRESSED. TR Look up ODI 10561354 at NHTSA ↗ ODI 10594632 · 600 mi ENGINE LIGHT WENT ON. BROUGHT CAR TO FORD. DIAGNOSTIC TESTING SHOWED PROBLEM TO BE W/ THE FUEL SYSTEM. SINCE FIRST NOTED BACK IN OCTOBER 2013, LIGHT WOULD COME ON MULTIPLE TIMES AND ASSOCIATED W/ FUELING THE CAR W/ GAS. WENT ON FORD'S WEB FORUM SITE AND HAVE SEEN OTHER 2013 FUSION OWNERS W/ THE SAME PROBLEM. FORD STATED THEY WOULD CHANGE THE ENTIRE FUEL SYSTEM IF THE LIGHT WERE TO COME ON AGAIN. WE WILL BRING BACK THE CAR TO FORD NEXT WEEK FOR SERVICE TO TAKE CARE OF THE PROBLEM. TR Look up ODI 10594632 at NHTSA ↗ ODI 11010265 · 15,735 mi 1) FIRST ISSUE HAPPENED 2/20/2017 ODOMETER 7,036. DASHBOARD LIT UP, TRAC CONTROL, ENGINE LIGHT, BRAKE, MESSAGE TO PULL OVER, LOSS OF POWER AND AT FREEWAY SPEED, GOT OVER SHOULDER SAFELY. THE ONBOARD DIAGNOSTICS SYSTEM DETECTED ENGINE MISFIRE, TRANSMISSION RELATED PROBLEMS. BROUGHT IT IN FOR SERVICE AND COULDN'T DUPLICATE ISSUE. NOTHING FIXED OR REPAIRED 2) SECOND TIME SAME ISSUE HAPPENED 7/21/2017 ODOMETER 15,736 GOING UP A HILL WEST BOUND ON MCCALL, LOSS OF POWER AND ALMOST GOT REAR ENDED BY A COUPLE OF VEHICLES. VEHICLE IS IN SERVICE AS I FI… Look up ODI 11010265 at NHTSA ↗	2 ODI 11112392 · 5,000 mi SEVERAL TIMES NOW. WHILE DRIVING THE CAR (AC NORMALLY ON), WE WILL GET TO A FULL STOP FROM DRIVING (OVER ~40 MIN TRIPS)... WHETHER IN TRAFFIC ON A FREEWAY OR STOP SIGN... THE CARS CHECK BRAKE SYSTEM LIGHT WILL FLASH & BEEP, AND THE CAR WILL NOT ACCELERATE. NEITHER THE ELECTRIC MOTOR NOR THE GAS/HYBRID ENGINE WILL ENGAGE AND DRIVE. TURNING OFF AND ON THE CAR DOES NOT RESET IT... IT TAKES REPEAT EFFORT AND SEVERAL MINUTES (ONCE OVER 10 MINUTES) TO BE ABLE TO START UP. CAN'T IMAGINE IF IT WERE TO HAPPEN ON A FREEWAY AGAIN WITH A CHILD OR MY OTHER … Look up ODI 11112392 at NHTSA ↗ ODI 11499349 While driving to work on I35 the a red message popped up on the dash saying "Stop Safely Now" and the engine/hybrid motor instantly completely died. Steering and breaking were almost impossible because I am not a strong person and I was nearly rear ended several times. I had no chance to get to the shoulder and was blocking the lane in the middle of traffic till I was able to get someone to tow it to a side street. Completely unacceptable and very dangerous for the car to die completely like this. Look up ODI 11499349 at NHTSA ↗	3 ODI 10561354 · 3,334 mi I PULLED OUT OF DRIVEWAY AND ONTO HIGHWAY WHEN MULTIPLE WARNING LIGHTS CAME ON DASHBOARD. PRESSED ON GAS PEDAL AND CAR WOULD NOT MOVE. RELEASED GAS PEDAL AND VEHICLE STARTED TO ACCELERATE ON ITS OWN, REACHING SPEEDS IN EXCESS OF 45MPH. THE CAR WAS TURNED OFF AND BACK ON, AND CONTINUED SHOWING THE SYMPTOMS OF NOT MOVING WHEN GAS PEDAL WAS PRESSED, BUT WOULD STILL ACCELERATE ON ITS OWN WHEN NO PEDALS WERE PRESSED. TR Look up ODI 10561354 at NHTSA ↗ ODI 10899226 · 4,485 mi TL THE CONTACT OWNS A 2016 FORD FUSION ENERGI. WHILE DRIVING 10 MPH, THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE THROTTLE BODY WAS REPLACED, BUT THE ISSUE RECURRED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 4,485. Look up ODI 10899226 at NHTSA ↗ ODI 11151336 · 19,000 mi FORD FUSION ENERGI, DID ITS LOW POWERED STATE AGAIN, THIS TIME ON THE FREE WAY, DROPPING RAPIDLY FROM 75MPH TO 22MPH AND BARELY ABLE TO MAINTAIN THAT SPEED. THE DISPLAY SHOWED THE SAFETY FEATURES BECOMING DEACTIVATED. SOMETHING NEW THOUGH, THE HEADLIGHTS WENT OUT AND THE CONSOLE DIMMED AND WAS BARELY READABLE, I TURNED ON MY HAZARDS AND I HOPE THEY WHERE WORKING, EITHER WAY I WAS FORTUNATE ENOUGH TO AVOID A REAR END COLLISION AND GOT THE VEHICLE OFF THE ROAD. THIS ABOUT 7TH TIME FORD WILL WORK ON THE VEHICLE, AND ANOTHER WEEK OR MORE WITHOUT A … Look up ODI 11151336 at NHTSA ↗
Power Train	8 ODI 10617677 · 10,800 mi "STOP SAFELY NOW" ERROR. THE DRIVETRAIN DISENGAGED PREVENTING DRIVE OR REVERSE FROM WORKING. ON 7/26/14 I DROVE 1 HOUR, PARKED, TURNED CAR OFF AND "REMOVED THE IGNITION KEY" THEN THE INTERIOR AIR CONDITIONING BLOWER/FAN TURNED ON FULL AS IF THE DEFROSTER WAS ON. THE TOUCH SCREEN LCD REMAINED ON AS WELL. PRESSING THE CLIMATE CONTROL BUTTONS ON EITHER THE LCD OR THE CONSOLE HAD NO AFFECT. I INSERTED THE KEY AND STARTED THE CAR AGAIN SEVERAL TIMES WITHOUT CHANGE. THE INTERIOR AIR CONDITIONER BLOWER/FAN CONTINUED TO RUN. I WANTED TO MAKE SUR… Look up ODI 10617677 at NHTSA ↗ ODI 10684142 · 947 mi VEHICLE LOST ALL POWER AND DID NOT ALLOW ACCESS TO VEHICLE BY OWNER. EVENTUALLY, OWNER WAS ABLE TO GAIN ACCESS. VEHICLE TOWED TO DEALERSHIP, WHERE VEHICLE DIAGNOSED WITH A "DEAD" BATTERY. SEVEN DAYS LATER BLUE CHARGING RING CONTINUOUSLY BLINKED CREATING ISSUES WITH OTHER VEHICLES AND INDIVIDUALS AND CENTER ELECTRONIC WENT BLANK ELIMINATING BACK UP CAMERA AND SYSTEM CONTROLS AND REMAINED BLANK FOR SEVERAL MINUTES AND WOULD FLICKER BACK ON (THIS OCCURRED MORE THAN ONCE.). AGAIN TAKEN TO DEALERSHIP, CHARGING PORT AND CABLE REPLACED. NEXT MORN… Look up ODI 10684142 at NHTSA ↗ ODI 11010470 · 3,089 mi WE HAVE BROUGHT FORD IN FOR THE 5TH TIME DUE TO THE CAR NOT POWERING UP. MOST RECENTLY, THE CAR APPEARED TO HAVE POWER ISSUES AND IT PUT ITSELF INTO REVERSE WHILE WE WERE DRIVING. WE THEN LOST ALL POWER. THIS CREATED A VERY HAZARDOUS SITUATION. FORD IS AWARE OF THE ISSUE. Look up ODI 11010470 at NHTSA ↗	2 ODI 11118759 · 60,000 mi MY 2014 FORD FUSION HAD MOTOR MOUNTS GO OUT ON IT, I'M BEING TOLD THAT IT IS NOT COVERED UNDER MY MANUFACTURER WARRANTY. I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS TRAFFIC S I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS TRAFFIC SENSOR MALFUNCTION AND YET AGAIN IT STILL IS SHOWING MAL… Look up ODI 11118759 at NHTSA ↗ ODI 11475277 The contact owns a 2014 Ford Fusion Energi. The contact stated that after parking and turning off the vehicle, the vehicle started rolling backward. The contact could hear an abnormal metal grinding sound. The vehicle then stopped independently. Upon starting the vehicle and attempting to drive, the vehicle failed to move. The vehicle was towed to the local dealer where the battery was replaced. The vehicle was then towed to a second dealer, Lance Cunningham Ford (4101 Clinton Hwy, Knoxville, TN 37912), where it was diagnosed that the transmiss… Look up ODI 11475277 at NHTSA ↗	3 ODI 11118759 · 60,000 mi MY 2014 FORD FUSION HAD MOTOR MOUNTS GO OUT ON IT, I'M BEING TOLD THAT IT IS NOT COVERED UNDER MY MANUFACTURER WARRANTY. I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS TRAFFIC S I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS TRAFFIC SENSOR MALFUNCTION AND YET AGAIN IT STILL IS SHOWING MAL… Look up ODI 11118759 at NHTSA ↗ ODI 11586173 · 196,000 mi The contact owns a 2016 Ford Fusion Energi. The contact stated there were metal shavings inside the transmission, and the transmission had previously been repaired twice under Warranty. The contact stated that while starting the vehicle, there was an abnormal grinding sound coming from the engine. The vehicle was taken to a local dealer, but the vehicle was not diagnosed or repaired due to the Warranty being expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage wa… Look up ODI 11586173 at NHTSA ↗ ODI 11128797 · 20,000 mi I LOST POWER WHILE ON THE FREEWAY TO ABOUT 40 MPH FROM 65 MPH, MANY INDICATORS FLASHED: "SEE MANUAL", "PRE-COLLISION ASSIST NOT AVAILABLE", "SERVICE ADVANCE TRACK", "DOWNHILL ASSIST NOT AVAILABLE", THE CHECK ENGINE LIGHT WAS ON AS WELL AS THE AIRBAG LIGHT, I GOT OFF THE FREEWAY, TURNED THE CAR OFF THEN ON AGAIN, LOOKED TO SEE IF FOR SOME REASON IT WAS IN "L". I ENDED UP GETTING TO MY DESTINATION, IT SAT FOR 2 HOURS THEN I STARTED THE CAR AGAIN, (BECAUSE THE TOW TRUCK WAS TAKING TOO LONG) AND IT SEEMED FINE. I DROVE IT SHORT DISTANCES THE NEXT… Look up ODI 11128797 at NHTSA ↗	—	2 ODI 10758745 · 13,800 mi THE REGENERATIVE BRAKING WILL CUT OUT UNDER SPECIFIC CIRCUMSTANCES AND THE CAR WILL FEEL LIKE IT IS LURCHING FORWARD INSTEAD OF SLOWING DOWN. THE SITUATION IS: BRAKING USING ONLY REGEN BRAKES, NO FRICTION BRAKES; STEADY PEDAL PRESSURE; GOING 15-20 MPH; TURNING THE STEERING WHEEL AT LEAST 90 DEGREES LEFT OR RIGHT; DRIVING ON SMOOTH PAVEMENT. DATA I HAVE LOGGED FROM THE SOBDMC INDICATES THAT THE TRACTION MOTOR BRIEFLY REDUCES ITS NEGATIVE TORQUE WHICH CAUSES THE CAR TO SURGE FORWARD. IN ONE INSTANCE THAT I LOGGED THE NEGATIVE TORQUE SHOWS AROUND … Look up ODI 10758745 at NHTSA ↗ ODI 10927516 · 90,486 mi TL* THE CONTACT OWNS A 2015 FORD FUSION ENERGI. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE INDICATOR TURNED OFF WHEN THE VEHICLE WAS RESTARTED. THE SAME FAILURE OCCURRED PREVIOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE CAM POSITION SHAFT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,486. Look up ODI 10927516 at NHTSA ↗	6 ODI 10617677 · 10,800 mi "STOP SAFELY NOW" ERROR. THE DRIVETRAIN DISENGAGED PREVENTING DRIVE OR REVERSE FROM WORKING. ON 7/26/14 I DROVE 1 HOUR, PARKED, TURNED CAR OFF AND "REMOVED THE IGNITION KEY" THEN THE INTERIOR AIR CONDITIONING BLOWER/FAN TURNED ON FULL AS IF THE DEFROSTER WAS ON. THE TOUCH SCREEN LCD REMAINED ON AS WELL. PRESSING THE CLIMATE CONTROL BUTTONS ON EITHER THE LCD OR THE CONSOLE HAD NO AFFECT. I INSERTED THE KEY AND STARTED THE CAR AGAIN SEVERAL TIMES WITHOUT CHANGE. THE INTERIOR AIR CONDITIONER BLOWER/FAN CONTINUED TO RUN. I WANTED TO MAKE SUR… Look up ODI 10617677 at NHTSA ↗ ODI 11160997 · 124,000 mi TL* THE CONTACT OWNS A 2013 FORD FUSION ENERGI. WHILE THE VEHICLE WAS STOPPED IN A PARKING LOT, THE STOP SAFELY NOW WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO LATROBE FORD (LOCATED AT 1595 MISSION RD, LATROBE, PA 15650, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE TRANS INVERTER CONTROL MODULE NEEDED TO BE REPLACED DUE TO A SHORT CIRCUIT IN THE TRANSMISSION. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMA… Look up ODI 11160997 at NHTSA ↗ ODI 11010470 · 3,089 mi WE HAVE BROUGHT FORD IN FOR THE 5TH TIME DUE TO THE CAR NOT POWERING UP. MOST RECENTLY, THE CAR APPEARED TO HAVE POWER ISSUES AND IT PUT ITSELF INTO REVERSE WHILE WE WERE DRIVING. WE THEN LOST ALL POWER. THIS CREATED A VERY HAZARDOUS SITUATION. FORD IS AWARE OF THE ISSUE. Look up ODI 11010470 at NHTSA ↗	1 ODI 10758745 · 13,800 mi THE REGENERATIVE BRAKING WILL CUT OUT UNDER SPECIFIC CIRCUMSTANCES AND THE CAR WILL FEEL LIKE IT IS LURCHING FORWARD INSTEAD OF SLOWING DOWN. THE SITUATION IS: BRAKING USING ONLY REGEN BRAKES, NO FRICTION BRAKES; STEADY PEDAL PRESSURE; GOING 15-20 MPH; TURNING THE STEERING WHEEL AT LEAST 90 DEGREES LEFT OR RIGHT; DRIVING ON SMOOTH PAVEMENT. DATA I HAVE LOGGED FROM THE SOBDMC INDICATES THAT THE TRACTION MOTOR BRIEFLY REDUCES ITS NEGATIVE TORQUE WHICH CAUSES THE CAR TO SURGE FORWARD. IN ONE INSTANCE THAT I LOGGED THE NEGATIVE TORQUE SHOWS AROUND … Look up ODI 10758745 at NHTSA ↗	0
Steering	1 ODI 10934517 · 8,720 mi WHILE DRIVING DOWN A CITY STREET MY CAR HAD A COMPLETE LOSS OF POWER, WITH MULTIPLE WARNING LIGHTS AND ALARMS GOING OFF. THERE WAS NO WARNING OF THIS FAILURE PRIOR AS THE CAR WAS OPERATING NORMALLY. ASSOCIATED WITH THIS LOSS OF POWER WAS A LOSS OF STEERING AND A LOSS OF POWER ASSIST BRAKING, WHICH RESULTED IN THE CAR CAME TO A STOP IN THE MIDDLE OF THE STREET. ONCE IN PARK IT WOULD NOT ALLOW CHANGING GEARS. A TOW TRUCK REQUIRED THE USE OF TIRE DOLLY'S TO LOAD THE VEHICLE, WHICH WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER MAINTENANCE DEPAR… Look up ODI 10934517 at NHTSA ↗	1 ODI 11090126 MY SISTER SENT ME A RECALL NOTICE, IT WASN'T PERTAINING TO MY VEHICLE, BUT I WENT ALONG AND MADE SURE TO LOOK UP MINE ALSO. UPON REVIEWING MY INFORMATION, I WAS SOLD A VEHICLE I BELIEVE SHOULD HAVE NEVER LEFT THE LOT, SINCE THERE WERE RECALLS DATING FROM 2014 AND I BOUGHT THE VEHICLE IN 2017. I CALLED FORD THEY TOLD ME PARTS WEREN'T IN AND THAT I WOULD HAVE TO WAIT, AND THAT ONE PROBLEM OCCURS WHEN YOU LIVE IN HEAVILY SALTED AREAS, I RESPONDED WITH HELLO LADY, I DO LIVE IN CT WHERE IT CONSTANTLY SNOWS. I HAVE EXPERIENCED WHY THESE WOULD BE R… Look up ODI 11090126 at NHTSA ↗	1 ODI 11499349 While driving to work on I35 the a red message popped up on the dash saying "Stop Safely Now" and the engine/hybrid motor instantly completely died. Steering and breaking were almost impossible because I am not a strong person and I was nearly rear ended several times. I had no chance to get to the shoulder and was blocking the lane in the middle of traffic till I was able to get someone to tow it to a side street. Completely unacceptable and very dangerous for the car to die completely like this. Look up ODI 11499349 at NHTSA ↗	2 ODI 10758745 · 13,800 mi THE REGENERATIVE BRAKING WILL CUT OUT UNDER SPECIFIC CIRCUMSTANCES AND THE CAR WILL FEEL LIKE IT IS LURCHING FORWARD INSTEAD OF SLOWING DOWN. THE SITUATION IS: BRAKING USING ONLY REGEN BRAKES, NO FRICTION BRAKES; STEADY PEDAL PRESSURE; GOING 15-20 MPH; TURNING THE STEERING WHEEL AT LEAST 90 DEGREES LEFT OR RIGHT; DRIVING ON SMOOTH PAVEMENT. DATA I HAVE LOGGED FROM THE SOBDMC INDICATES THAT THE TRACTION MOTOR BRIEFLY REDUCES ITS NEGATIVE TORQUE WHICH CAUSES THE CAR TO SURGE FORWARD. IN ONE INSTANCE THAT I LOGGED THE NEGATIVE TORQUE SHOWS AROUND … Look up ODI 10758745 at NHTSA ↗ ODI 10927516 · 90,486 mi TL* THE CONTACT OWNS A 2015 FORD FUSION ENERGI. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE INDICATOR TURNED OFF WHEN THE VEHICLE WAS RESTARTED. THE SAME FAILURE OCCURRED PREVIOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE CAM POSITION SHAFT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,486. Look up ODI 10927516 at NHTSA ↗	—	0	4 ODI 10758745 · 13,800 mi THE REGENERATIVE BRAKING WILL CUT OUT UNDER SPECIFIC CIRCUMSTANCES AND THE CAR WILL FEEL LIKE IT IS LURCHING FORWARD INSTEAD OF SLOWING DOWN. THE SITUATION IS: BRAKING USING ONLY REGEN BRAKES, NO FRICTION BRAKES; STEADY PEDAL PRESSURE; GOING 15-20 MPH; TURNING THE STEERING WHEEL AT LEAST 90 DEGREES LEFT OR RIGHT; DRIVING ON SMOOTH PAVEMENT. DATA I HAVE LOGGED FROM THE SOBDMC INDICATES THAT THE TRACTION MOTOR BRIEFLY REDUCES ITS NEGATIVE TORQUE WHICH CAUSES THE CAR TO SURGE FORWARD. IN ONE INSTANCE THAT I LOGGED THE NEGATIVE TORQUE SHOWS AROUND … Look up ODI 10758745 at NHTSA ↗ ODI 10906801 · 45,000 mi WIFE WAS DRIVING THE CAR TO WORK APPROACHING A STOP SIGN TO A VERY BUSY HIGHWAY. SHE WENT TO APPLY THE BRAKE WHEN SHE DISCOVERED THAT THE BRAKES HAD COMPLETELY FAILED, STEERING CONTROL HAD BEEN LOST AND THE PARKING BRAKE HAD BEEN DISABLED AS WELL. BASICALLY ALL MEANS OF BRINGING THE VEHICLE TO A CONTROLLED STOP HAD FAILED AT THE SAME TIME. BEING UNABLE TO BRING THE CAR TO A STOP IT CARRIED HER OUT IN THE HIGHWAY WERE LUCKILY THE LARGE TRUCK COMING DOWN THE ROAD WAS PAYING ATTENTION AND MANAGED TO SWERVE AROUND HER. SHE WAS ABLE TO GET THE CAR T… Look up ODI 10906801 at NHTSA ↗ ODI 10934517 · 8,720 mi WHILE DRIVING DOWN A CITY STREET MY CAR HAD A COMPLETE LOSS OF POWER, WITH MULTIPLE WARNING LIGHTS AND ALARMS GOING OFF. THERE WAS NO WARNING OF THIS FAILURE PRIOR AS THE CAR WAS OPERATING NORMALLY. ASSOCIATED WITH THIS LOSS OF POWER WAS A LOSS OF STEERING AND A LOSS OF POWER ASSIST BRAKING, WHICH RESULTED IN THE CAR CAME TO A STOP IN THE MIDDLE OF THE STREET. ONCE IN PARK IT WOULD NOT ALLOW CHANGING GEARS. A TOW TRUCK REQUIRED THE USE OF TIRE DOLLY'S TO LOAD THE VEHICLE, WHICH WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER MAINTENANCE DEPAR… Look up ODI 10934517 at NHTSA ↗	1 ODI 11114319 · 13,500 mi ON JULY 4TH 2018. I WAS DRIVING DOWN FREEWAY AT APPROXIMATELY 74 MILES PER HOUR, MY VEHICLE DECELERATED ABRUPTLY DOWN TO ABOUT 40 MILES PER HOUR THEN DOWN TO 20 MILES PER HOUR. STEERING WHEEL BECOME TIGHT AND PRACTICALLY LOCKED INTO PLACE. THIS PORTION OF THE EVENT OCCURED WITHEN TWO SECONDS AT MOST. THE CHECK ENGINE LIGHT CAME ON AND THE CONSOLE SCREEN ON. THE LEFT SIDE OF ACCELEROMETER DISPLAYED MULTIPLE MESSAGES STATING MY SAFETY SYSTEMS WHERE NOT AVAILABLE, ADAPTIVE CRUISE CONTROL WAS UNAVAILABLE, FORWARD COLLUSION WARNING WAS UNAVAILABLE, … Look up ODI 11114319 at NHTSA ↗
Fuel/Propulsion System	11 ODI 10594632 · 600 mi ENGINE LIGHT WENT ON. BROUGHT CAR TO FORD. DIAGNOSTIC TESTING SHOWED PROBLEM TO BE W/ THE FUEL SYSTEM. SINCE FIRST NOTED BACK IN OCTOBER 2013, LIGHT WOULD COME ON MULTIPLE TIMES AND ASSOCIATED W/ FUELING THE CAR W/ GAS. WENT ON FORD'S WEB FORUM SITE AND HAVE SEEN OTHER 2013 FUSION OWNERS W/ THE SAME PROBLEM. FORD STATED THEY WOULD CHANGE THE ENTIRE FUEL SYSTEM IF THE LIGHT WERE TO COME ON AGAIN. WE WILL BRING BACK THE CAR TO FORD NEXT WEEK FOR SERVICE TO TAKE CARE OF THE PROBLEM. *TR Look up ODI 10594632 at NHTSA ↗ ODI 10617677 · 10,800 mi "STOP SAFELY NOW" ERROR. THE DRIVETRAIN DISENGAGED PREVENTING DRIVE OR REVERSE FROM WORKING. ON 7/26/14 I DROVE 1 HOUR, PARKED, TURNED CAR OFF AND "REMOVED THE IGNITION KEY" THEN THE INTERIOR AIR CONDITIONING BLOWER/FAN TURNED ON FULL AS IF THE DEFROSTER WAS ON. THE TOUCH SCREEN LCD REMAINED ON AS WELL. PRESSING THE CLIMATE CONTROL BUTTONS ON EITHER THE LCD OR THE CONSOLE HAD NO AFFECT. I INSERTED THE KEY AND STARTED THE CAR AGAIN SEVERAL TIMES WITHOUT CHANGE. THE INTERIOR AIR CONDITIONER BLOWER/FAN CONTINUED TO RUN. I WANTED TO MAKE SUR… Look up ODI 10617677 at NHTSA ↗ ODI 11162795 · 50,000 mi IF I CRANK THE CAR SOON AFTER CUTTING IT OFF, (WHILE IT'S STILL WARM) ENGINE SPUTTERS THEN QUITS, AS IF IT ISN'T GETTING ENOUGH FUEL. SO WHEN GETTING GAS, I HAVE TO HOLD DOWN THE GAS PEDAL OR ENGINE QUITS. AS SOON AS I START PUMPING, THE ENGINE STARTS CHOKING. I CAN'T TURN OFF THE IGNITION WHILE PUMPING GAS BECAUSE IT WON'T STAY CRANKED ONCE I TRY TO DRIVE AWAY UNLESS I REV THE RPM'S UP REALLY HIGH FOR A PERIOD OF TIME. I'VE HAD IT LOOKED AT SEVERAL TIMES AND NO ONE CAN FIGURE OUT WHAT'S WRONG. THIS HAS BEEN AN ONGOING PROBLEM FOR OVER A YEAR… Look up ODI 11162795 at NHTSA ↗	1 ODI 11045979 VEHICLE IS EMITTING A STRONG ODOR OF GASOLINE. THE INSIDE SMELLS AND THE GARAGE SMELLS OF GASOLINE. THERE IS NO GASOLINE DRIPPING ON THE GROUND. Look up ODI 11045979 at NHTSA ↗	6 ODI 10561354 · 3,334 mi I PULLED OUT OF DRIVEWAY AND ONTO HIGHWAY WHEN MULTIPLE WARNING LIGHTS CAME ON DASHBOARD. PRESSED ON GAS PEDAL AND CAR WOULD NOT MOVE. RELEASED GAS PEDAL AND VEHICLE STARTED TO ACCELERATE ON ITS OWN, REACHING SPEEDS IN EXCESS OF 45MPH. THE CAR WAS TURNED OFF AND BACK ON, AND CONTINUED SHOWING THE SYMPTOMS OF NOT MOVING WHEN GAS PEDAL WAS PRESSED, BUT WOULD STILL ACCELERATE ON ITS OWN WHEN NO PEDALS WERE PRESSED. TR Look up ODI 10561354 at NHTSA ↗ ODI 10594632 · 600 mi ENGINE LIGHT WENT ON. BROUGHT CAR TO FORD. DIAGNOSTIC TESTING SHOWED PROBLEM TO BE W/ THE FUEL SYSTEM. SINCE FIRST NOTED BACK IN OCTOBER 2013, LIGHT WOULD COME ON MULTIPLE TIMES AND ASSOCIATED W/ FUELING THE CAR W/ GAS. WENT ON FORD'S WEB FORUM SITE AND HAVE SEEN OTHER 2013 FUSION OWNERS W/ THE SAME PROBLEM. FORD STATED THEY WOULD CHANGE THE ENTIRE FUEL SYSTEM IF THE LIGHT WERE TO COME ON AGAIN. WE WILL BRING BACK THE CAR TO FORD NEXT WEEK FOR SERVICE TO TAKE CARE OF THE PROBLEM. TR Look up ODI 10594632 at NHTSA ↗ ODI 11010265 · 15,735 mi 1) FIRST ISSUE HAPPENED 2/20/2017 ODOMETER 7,036. DASHBOARD LIT UP, TRAC CONTROL, ENGINE LIGHT, BRAKE, MESSAGE TO PULL OVER, LOSS OF POWER AND AT FREEWAY SPEED, GOT OVER SHOULDER SAFELY. THE ONBOARD DIAGNOSTICS SYSTEM DETECTED ENGINE MISFIRE, TRANSMISSION RELATED PROBLEMS. BROUGHT IT IN FOR SERVICE AND COULDN'T DUPLICATE ISSUE. NOTHING FIXED OR REPAIRED 2) SECOND TIME SAME ISSUE HAPPENED 7/21/2017 ODOMETER 15,736 GOING UP A HILL WEST BOUND ON MCCALL, LOSS OF POWER AND ALMOST GOT REAR ENDED BY A COUPLE OF VEHICLES. VEHICLE IS IN SERVICE AS I FI… Look up ODI 11010265 at NHTSA ↗	6 ODI 10617677 · 10,800 mi "STOP SAFELY NOW" ERROR. THE DRIVETRAIN DISENGAGED PREVENTING DRIVE OR REVERSE FROM WORKING. ON 7/26/14 I DROVE 1 HOUR, PARKED, TURNED CAR OFF AND "REMOVED THE IGNITION KEY" THEN THE INTERIOR AIR CONDITIONING BLOWER/FAN TURNED ON FULL AS IF THE DEFROSTER WAS ON. THE TOUCH SCREEN LCD REMAINED ON AS WELL. PRESSING THE CLIMATE CONTROL BUTTONS ON EITHER THE LCD OR THE CONSOLE HAD NO AFFECT. I INSERTED THE KEY AND STARTED THE CAR AGAIN SEVERAL TIMES WITHOUT CHANGE. THE INTERIOR AIR CONDITIONER BLOWER/FAN CONTINUED TO RUN. I WANTED TO MAKE SUR… Look up ODI 10617677 at NHTSA ↗ ODI 11160997 · 124,000 mi TL* THE CONTACT OWNS A 2013 FORD FUSION ENERGI. WHILE THE VEHICLE WAS STOPPED IN A PARKING LOT, THE STOP SAFELY NOW WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO LATROBE FORD (LOCATED AT 1595 MISSION RD, LATROBE, PA 15650, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE TRANS INVERTER CONTROL MODULE NEEDED TO BE REPLACED DUE TO A SHORT CIRCUIT IN THE TRANSMISSION. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMA… Look up ODI 11160997 at NHTSA ↗ ODI 11010470 · 3,089 mi WE HAVE BROUGHT FORD IN FOR THE 5TH TIME DUE TO THE CAR NOT POWERING UP. MOST RECENTLY, THE CAR APPEARED TO HAVE POWER ISSUES AND IT PUT ITSELF INTO REVERSE WHILE WE WERE DRIVING. WE THEN LOST ALL POWER. THIS CREATED A VERY HAZARDOUS SITUATION. FORD IS AWARE OF THE ISSUE. Look up ODI 11010470 at NHTSA ↗	0	—	1 ODI 11081380 · 15,000 mi WHILE BRAKING USING LIGHT TO MEDIUM PRESSURE (AND, THUS, WHILE THE CAR IS USING REGENERATIVE BRAKING), IF I HIT A POTHOLE OR BUMP JUST RIGHT, THE CAR WILL SURGE FORWARD AS IF THE ACCELERATOR WAS PUSHED. (AND, OF COURSE IT WASN'T.) THE PROBLEM IS RELATIVELY INTERMITTENT, BUT THAT DOESN'T MEAN IT IS NONEXISTENT. QUITE THE OPPOSITE; IT CAN BE RECREATED AS LONG AS THE CONDITIONS ARE CORRECT (AS DESCRIBED ABOVE). EVEN WHEN YOU RECREATE THE EXACT CONDITIONS, IT IS STILL INTERMITTENT (BUT, AGAIN, THAT DOESN'T MEAN NONEXISTENT). FORD HAS LOOKED AT TH… Look up ODI 11081380 at NHTSA ↗	2 ODI 10561354 · 3,334 mi I PULLED OUT OF DRIVEWAY AND ONTO HIGHWAY WHEN MULTIPLE WARNING LIGHTS CAME ON DASHBOARD. PRESSED ON GAS PEDAL AND CAR WOULD NOT MOVE. RELEASED GAS PEDAL AND VEHICLE STARTED TO ACCELERATE ON ITS OWN, REACHING SPEEDS IN EXCESS OF 45MPH. THE CAR WAS TURNED OFF AND BACK ON, AND CONTINUED SHOWING THE SYMPTOMS OF NOT MOVING WHEN GAS PEDAL WAS PRESSED, BUT WOULD STILL ACCELERATE ON ITS OWN WHEN NO PEDALS WERE PRESSED. *TR Look up ODI 10561354 at NHTSA ↗ ODI 11081380 · 15,000 mi WHILE BRAKING USING LIGHT TO MEDIUM PRESSURE (AND, THUS, WHILE THE CAR IS USING REGENERATIVE BRAKING), IF I HIT A POTHOLE OR BUMP JUST RIGHT, THE CAR WILL SURGE FORWARD AS IF THE ACCELERATOR WAS PUSHED. (AND, OF COURSE IT WASN'T.) THE PROBLEM IS RELATIVELY INTERMITTENT, BUT THAT DOESN'T MEAN IT IS NONEXISTENT. QUITE THE OPPOSITE; IT CAN BE RECREATED AS LONG AS THE CONDITIONS ARE CORRECT (AS DESCRIBED ABOVE). EVEN WHEN YOU RECREATE THE EXACT CONDITIONS, IT IS STILL INTERMITTENT (BUT, AGAIN, THAT DOESN'T MEAN NONEXISTENT). FORD HAS LOOKED AT TH… Look up ODI 11081380 at NHTSA ↗
Service Brakes	4 ODI 10898427 · 62,000 mi INITIAL FAILURE OF PARKING BREAK SWITCH WARNING LIGHT (AND SWITCH ITSELF) FOLLOW BY WIRE HARNESS FAILURE UNDER DASH DUE TO WIRES RUBBING AGAINST EXPOSED STEEL DASH FRAME CAUSING UNKNOWN ADDITIONAL ISSUES, INCLUDING ACTIVATION OF DASHBOARD CHECK ENGINE LIGHT. FAILURES HAPPENED OVER TIME AS WIRING BECAME FRAYED AND FINALLY CAUSED A SERIES OF SHORT CIRCUITS. THE WIRING HARNESS FAILURE WAS REPORTED TO FORD CUSTOMER SERVICE - CASE NUMBER CAS-10375276-L2-W7-J7. NO ACTION WAS TAKEN OTHER THAN A FOLLOW-UP EMAIL FROM THE DEALER'S SERVICE MANAGER SUGG… Look up ODI 10898427 at NHTSA ↗ ODI 10934517 · 8,720 mi WHILE DRIVING DOWN A CITY STREET MY CAR HAD A COMPLETE LOSS OF POWER, WITH MULTIPLE WARNING LIGHTS AND ALARMS GOING OFF. THERE WAS NO WARNING OF THIS FAILURE PRIOR AS THE CAR WAS OPERATING NORMALLY. ASSOCIATED WITH THIS LOSS OF POWER WAS A LOSS OF STEERING AND A LOSS OF POWER ASSIST BRAKING, WHICH RESULTED IN THE CAR CAME TO A STOP IN THE MIDDLE OF THE STREET. ONCE IN PARK IT WOULD NOT ALLOW CHANGING GEARS. A TOW TRUCK REQUIRED THE USE OF TIRE DOLLY'S TO LOAD THE VEHICLE, WHICH WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER MAINTENANCE DEPAR… Look up ODI 10934517 at NHTSA ↗ ODI 11112392 · 5,000 mi SEVERAL TIMES NOW. WHILE DRIVING THE CAR (AC NORMALLY ON), WE WILL GET TO A FULL STOP FROM DRIVING (OVER ~40 MIN TRIPS)... WHETHER IN TRAFFIC ON A FREEWAY OR STOP SIGN... THE CARS CHECK BRAKE SYSTEM LIGHT WILL FLASH & BEEP, AND THE CAR WILL NOT ACCELERATE. NEITHER THE ELECTRIC MOTOR NOR THE GAS/HYBRID ENGINE WILL ENGAGE AND DRIVE. TURNING OFF AND ON THE CAR DOES NOT RESET IT... IT TAKES REPEAT EFFORT AND SEVERAL MINUTES (ONCE OVER 10 MINUTES) TO BE ABLE TO START UP. CAN'T IMAGINE IF IT WERE TO HAPPEN ON A FREEWAY AGAIN WITH A CHILD OR MY OTHER … Look up ODI 11112392 at NHTSA ↗	2 ODI 10898427 · 62,000 mi INITIAL FAILURE OF PARKING BREAK SWITCH WARNING LIGHT (AND SWITCH ITSELF) FOLLOW BY WIRE HARNESS FAILURE UNDER DASH DUE TO WIRES RUBBING AGAINST EXPOSED STEEL DASH FRAME CAUSING UNKNOWN ADDITIONAL ISSUES, INCLUDING ACTIVATION OF DASHBOARD CHECK ENGINE LIGHT. FAILURES HAPPENED OVER TIME AS WIRING BECAME FRAYED AND FINALLY CAUSED A SERIES OF SHORT CIRCUITS. THE WIRING HARNESS FAILURE WAS REPORTED TO FORD CUSTOMER SERVICE - CASE NUMBER CAS-10375276-L2-W7-J7. NO ACTION WAS TAKEN OTHER THAN A FOLLOW-UP EMAIL FROM THE DEALER'S SERVICE MANAGER SUGG… Look up ODI 10898427 at NHTSA ↗ ODI 11085182 THE BRAKES WERE MAKING A LOUD NOISE THE WINDSHIELD LIGHT STAYS ON, AND THE ENGINE SMELLS LIKE IT'S OVER HEATING. Look up ODI 11085182 at NHTSA ↗	2 ODI 11112392 · 5,000 mi SEVERAL TIMES NOW. WHILE DRIVING THE CAR (AC NORMALLY ON), WE WILL GET TO A FULL STOP FROM DRIVING (OVER ~40 MIN TRIPS)... WHETHER IN TRAFFIC ON A FREEWAY OR STOP SIGN... THE CARS CHECK BRAKE SYSTEM LIGHT WILL FLASH & BEEP, AND THE CAR WILL NOT ACCELERATE. NEITHER THE ELECTRIC MOTOR NOR THE GAS/HYBRID ENGINE WILL ENGAGE AND DRIVE. TURNING OFF AND ON THE CAR DOES NOT RESET IT... IT TAKES REPEAT EFFORT AND SEVERAL MINUTES (ONCE OVER 10 MINUTES) TO BE ABLE TO START UP. CAN'T IMAGINE IF IT WERE TO HAPPEN ON A FREEWAY AGAIN WITH A CHILD OR MY OTHER … Look up ODI 11112392 at NHTSA ↗ ODI 11499349 While driving to work on I35 the a red message popped up on the dash saying "Stop Safely Now" and the engine/hybrid motor instantly completely died. Steering and breaking were almost impossible because I am not a strong person and I was nearly rear ended several times. I had no chance to get to the shoulder and was blocking the lane in the middle of traffic till I was able to get someone to tow it to a side street. Completely unacceptable and very dangerous for the car to die completely like this. Look up ODI 11499349 at NHTSA ↗	1 ODI 10758745 · 13,800 mi THE REGENERATIVE BRAKING WILL CUT OUT UNDER SPECIFIC CIRCUMSTANCES AND THE CAR WILL FEEL LIKE IT IS LURCHING FORWARD INSTEAD OF SLOWING DOWN. THE SITUATION IS: BRAKING USING ONLY REGEN BRAKES, NO FRICTION BRAKES; STEADY PEDAL PRESSURE; GOING 15-20 MPH; TURNING THE STEERING WHEEL AT LEAST 90 DEGREES LEFT OR RIGHT; DRIVING ON SMOOTH PAVEMENT. DATA I HAVE LOGGED FROM THE SOBDMC INDICATES THAT THE TRACTION MOTOR BRIEFLY REDUCES ITS NEGATIVE TORQUE WHICH CAUSES THE CAR TO SURGE FORWARD. IN ONE INSTANCE THAT I LOGGED THE NEGATIVE TORQUE SHOWS AROUND … Look up ODI 10758745 at NHTSA ↗	4 ODI 10758745 · 13,800 mi THE REGENERATIVE BRAKING WILL CUT OUT UNDER SPECIFIC CIRCUMSTANCES AND THE CAR WILL FEEL LIKE IT IS LURCHING FORWARD INSTEAD OF SLOWING DOWN. THE SITUATION IS: BRAKING USING ONLY REGEN BRAKES, NO FRICTION BRAKES; STEADY PEDAL PRESSURE; GOING 15-20 MPH; TURNING THE STEERING WHEEL AT LEAST 90 DEGREES LEFT OR RIGHT; DRIVING ON SMOOTH PAVEMENT. DATA I HAVE LOGGED FROM THE SOBDMC INDICATES THAT THE TRACTION MOTOR BRIEFLY REDUCES ITS NEGATIVE TORQUE WHICH CAUSES THE CAR TO SURGE FORWARD. IN ONE INSTANCE THAT I LOGGED THE NEGATIVE TORQUE SHOWS AROUND … Look up ODI 10758745 at NHTSA ↗ ODI 10906801 · 45,000 mi WIFE WAS DRIVING THE CAR TO WORK APPROACHING A STOP SIGN TO A VERY BUSY HIGHWAY. SHE WENT TO APPLY THE BRAKE WHEN SHE DISCOVERED THAT THE BRAKES HAD COMPLETELY FAILED, STEERING CONTROL HAD BEEN LOST AND THE PARKING BRAKE HAD BEEN DISABLED AS WELL. BASICALLY ALL MEANS OF BRINGING THE VEHICLE TO A CONTROLLED STOP HAD FAILED AT THE SAME TIME. BEING UNABLE TO BRING THE CAR TO A STOP IT CARRIED HER OUT IN THE HIGHWAY WERE LUCKILY THE LARGE TRUCK COMING DOWN THE ROAD WAS PAYING ATTENTION AND MANAGED TO SWERVE AROUND HER. SHE WAS ABLE TO GET THE CAR T… Look up ODI 10906801 at NHTSA ↗ ODI 10934517 · 8,720 mi WHILE DRIVING DOWN A CITY STREET MY CAR HAD A COMPLETE LOSS OF POWER, WITH MULTIPLE WARNING LIGHTS AND ALARMS GOING OFF. THERE WAS NO WARNING OF THIS FAILURE PRIOR AS THE CAR WAS OPERATING NORMALLY. ASSOCIATED WITH THIS LOSS OF POWER WAS A LOSS OF STEERING AND A LOSS OF POWER ASSIST BRAKING, WHICH RESULTED IN THE CAR CAME TO A STOP IN THE MIDDLE OF THE STREET. ONCE IN PARK IT WOULD NOT ALLOW CHANGING GEARS. A TOW TRUCK REQUIRED THE USE OF TIRE DOLLY'S TO LOAD THE VEHICLE, WHICH WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER MAINTENANCE DEPAR… Look up ODI 10934517 at NHTSA ↗	1 ODI 11081380 · 15,000 mi WHILE BRAKING USING LIGHT TO MEDIUM PRESSURE (AND, THUS, WHILE THE CAR IS USING REGENERATIVE BRAKING), IF I HIT A POTHOLE OR BUMP JUST RIGHT, THE CAR WILL SURGE FORWARD AS IF THE ACCELERATOR WAS PUSHED. (AND, OF COURSE IT WASN'T.) THE PROBLEM IS RELATIVELY INTERMITTENT, BUT THAT DOESN'T MEAN IT IS NONEXISTENT. QUITE THE OPPOSITE; IT CAN BE RECREATED AS LONG AS THE CONDITIONS ARE CORRECT (AS DESCRIBED ABOVE). EVEN WHEN YOU RECREATE THE EXACT CONDITIONS, IT IS STILL INTERMITTENT (BUT, AGAIN, THAT DOESN'T MEAN NONEXISTENT). FORD HAS LOOKED AT TH… Look up ODI 11081380 at NHTSA ↗	—	3 ODI 11081380 · 15,000 mi WHILE BRAKING USING LIGHT TO MEDIUM PRESSURE (AND, THUS, WHILE THE CAR IS USING REGENERATIVE BRAKING), IF I HIT A POTHOLE OR BUMP JUST RIGHT, THE CAR WILL SURGE FORWARD AS IF THE ACCELERATOR WAS PUSHED. (AND, OF COURSE IT WASN'T.) THE PROBLEM IS RELATIVELY INTERMITTENT, BUT THAT DOESN'T MEAN IT IS NONEXISTENT. QUITE THE OPPOSITE; IT CAN BE RECREATED AS LONG AS THE CONDITIONS ARE CORRECT (AS DESCRIBED ABOVE). EVEN WHEN YOU RECREATE THE EXACT CONDITIONS, IT IS STILL INTERMITTENT (BUT, AGAIN, THAT DOESN'T MEAN NONEXISTENT). FORD HAS LOOKED AT TH… Look up ODI 11081380 at NHTSA ↗ ODI 11023392 · 9,900 mi THIS HAS HAPPENED SEVERAL TIMES AT FREEWAY SPEEDS ON FREEWAYS. THIS ISSUE OCCURS WHEN USING ADAPTIVE CRUISE CONTROL IF THE VEHICLE ENCOUNTERS A PANIC STOP SITUATION AND DETERMINES IT IS UNABLE TO AUTONOMOUSLY STOP IN TIME. WHEN THE COLLISION WARNING ACTIVATES AND THE DRIVER USES THE BRAKES, THE ADAPTIVE CRUISE CONTROL DISENGAGES THE AUTONOMOUS BRAKING AND BRAKING IS REDUCED UNTIL THE BRAKE PEDAL TRAVELS A SIGNIFICANT AMOUNT. THIS INCREASES THE STOPPING DISTANCE AND MAY CAUSE AN ACCIDENT. THE BEHAVIOR OF THE ADAPTIVE CRUISE CONTROL SHOULD BE CHA… Look up ODI 11023392 at NHTSA ↗ ODI 11565655 Continually receiving "see manual" message while driving, will intermittently appear and disappear. At times, the plug-in battery will completely stop working while still charged (more frequent in colder weather). It always resets/removes the "see manual" warning upon next vehicle start. Engine shutters and pings when turning the car off and is rather intense and seems potentially damaging. When driving at low speeds and when changing speeds, engine will not shift correctly when accelerator is pressed, and then will suddenly engage and lurch fo… Look up ODI 11565655 at NHTSA ↗
Vehicle Speed Control	3 ODI 11151336 · 19,000 mi FORD FUSION ENERGI, DID ITS LOW POWERED STATE AGAIN, THIS TIME ON THE FREE WAY, DROPPING RAPIDLY FROM 75MPH TO 22MPH AND BARELY ABLE TO MAINTAIN THAT SPEED. THE DISPLAY SHOWED THE SAFETY FEATURES BECOMING DEACTIVATED. SOMETHING NEW THOUGH, THE HEADLIGHTS WENT OUT AND THE CONSOLE DIMMED AND WAS BARELY READABLE, I TURNED ON MY HAZARDS AND I HOPE THEY WHERE WORKING, EITHER WAY I WAS FORTUNATE ENOUGH TO AVOID A REAR END COLLISION AND GOT THE VEHICLE OFF THE ROAD. THIS ABOUT 7TH TIME FORD WILL WORK ON THE VEHICLE, AND ANOTHER WEEK OR MORE WITHOUT A … Look up ODI 11151336 at NHTSA ↗ ODI 11565655 Continually receiving "see manual" message while driving, will intermittently appear and disappear. At times, the plug-in battery will completely stop working while still charged (more frequent in colder weather). It always resets/removes the "see manual" warning upon next vehicle start. Engine shutters and pings when turning the car off and is rather intense and seems potentially damaging. When driving at low speeds and when changing speeds, engine will not shift correctly when accelerator is pressed, and then will suddenly engage and lurch fo… Look up ODI 11565655 at NHTSA ↗ ODI 11531252 In my 2020 plug-in Fusion, Stop Safely Now appeared on the screen as I drove on the freeway. While driving 70 mph, I suddenly had difficulty accelerating, and my air conditioner stopped working and began blowing hot air. By using hazard lights, I was able to slowly exit the freeway. The system disabled the engine and prevented the vehicle from starting. After being stranded on the off ramp, we were towed home. The cost of which exceeded $100. Without displaying any warning messages when we arrived home, the car started right up. After letting i… Look up ODI 11531252 at NHTSA ↗	0	3 ODI 10561354 · 3,334 mi I PULLED OUT OF DRIVEWAY AND ONTO HIGHWAY WHEN MULTIPLE WARNING LIGHTS CAME ON DASHBOARD. PRESSED ON GAS PEDAL AND CAR WOULD NOT MOVE. RELEASED GAS PEDAL AND VEHICLE STARTED TO ACCELERATE ON ITS OWN, REACHING SPEEDS IN EXCESS OF 45MPH. THE CAR WAS TURNED OFF AND BACK ON, AND CONTINUED SHOWING THE SYMPTOMS OF NOT MOVING WHEN GAS PEDAL WAS PRESSED, BUT WOULD STILL ACCELERATE ON ITS OWN WHEN NO PEDALS WERE PRESSED. TR Look up ODI 10561354 at NHTSA ↗ ODI 10899226 · 4,485 mi TL THE CONTACT OWNS A 2016 FORD FUSION ENERGI. WHILE DRIVING 10 MPH, THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE THROTTLE BODY WAS REPLACED, BUT THE ISSUE RECURRED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 4,485. Look up ODI 10899226 at NHTSA ↗ ODI 11151336 · 19,000 mi FORD FUSION ENERGI, DID ITS LOW POWERED STATE AGAIN, THIS TIME ON THE FREE WAY, DROPPING RAPIDLY FROM 75MPH TO 22MPH AND BARELY ABLE TO MAINTAIN THAT SPEED. THE DISPLAY SHOWED THE SAFETY FEATURES BECOMING DEACTIVATED. SOMETHING NEW THOUGH, THE HEADLIGHTS WENT OUT AND THE CONSOLE DIMMED AND WAS BARELY READABLE, I TURNED ON MY HAZARDS AND I HOPE THEY WHERE WORKING, EITHER WAY I WAS FORTUNATE ENOUGH TO AVOID A REAR END COLLISION AND GOT THE VEHICLE OFF THE ROAD. THIS ABOUT 7TH TIME FORD WILL WORK ON THE VEHICLE, AND ANOTHER WEEK OR MORE WITHOUT A … Look up ODI 11151336 at NHTSA ↗	0	1 ODI 11114319 · 13,500 mi ON JULY 4TH 2018. I WAS DRIVING DOWN FREEWAY AT APPROXIMATELY 74 MILES PER HOUR, MY VEHICLE DECELERATED ABRUPTLY DOWN TO ABOUT 40 MILES PER HOUR THEN DOWN TO 20 MILES PER HOUR. STEERING WHEEL BECOME TIGHT AND PRACTICALLY LOCKED INTO PLACE. THIS PORTION OF THE EVENT OCCURED WITHEN TWO SECONDS AT MOST. THE CHECK ENGINE LIGHT CAME ON AND THE CONSOLE SCREEN ON. THE LEFT SIDE OF ACCELEROMETER DISPLAYED MULTIPLE MESSAGES STATING MY SAFETY SYSTEMS WHERE NOT AVAILABLE, ADAPTIVE CRUISE CONTROL WAS UNAVAILABLE, FORWARD COLLUSION WARNING WAS UNAVAILABLE, … Look up ODI 11114319 at NHTSA ↗	2 ODI 10561354 · 3,334 mi I PULLED OUT OF DRIVEWAY AND ONTO HIGHWAY WHEN MULTIPLE WARNING LIGHTS CAME ON DASHBOARD. PRESSED ON GAS PEDAL AND CAR WOULD NOT MOVE. RELEASED GAS PEDAL AND VEHICLE STARTED TO ACCELERATE ON ITS OWN, REACHING SPEEDS IN EXCESS OF 45MPH. THE CAR WAS TURNED OFF AND BACK ON, AND CONTINUED SHOWING THE SYMPTOMS OF NOT MOVING WHEN GAS PEDAL WAS PRESSED, BUT WOULD STILL ACCELERATE ON ITS OWN WHEN NO PEDALS WERE PRESSED. *TR Look up ODI 10561354 at NHTSA ↗ ODI 11081380 · 15,000 mi WHILE BRAKING USING LIGHT TO MEDIUM PRESSURE (AND, THUS, WHILE THE CAR IS USING REGENERATIVE BRAKING), IF I HIT A POTHOLE OR BUMP JUST RIGHT, THE CAR WILL SURGE FORWARD AS IF THE ACCELERATOR WAS PUSHED. (AND, OF COURSE IT WASN'T.) THE PROBLEM IS RELATIVELY INTERMITTENT, BUT THAT DOESN'T MEAN IT IS NONEXISTENT. QUITE THE OPPOSITE; IT CAN BE RECREATED AS LONG AS THE CONDITIONS ARE CORRECT (AS DESCRIBED ABOVE). EVEN WHEN YOU RECREATE THE EXACT CONDITIONS, IT IS STILL INTERMITTENT (BUT, AGAIN, THAT DOESN'T MEAN NONEXISTENT). FORD HAS LOOKED AT TH… Look up ODI 11081380 at NHTSA ↗	3 ODI 11081380 · 15,000 mi WHILE BRAKING USING LIGHT TO MEDIUM PRESSURE (AND, THUS, WHILE THE CAR IS USING REGENERATIVE BRAKING), IF I HIT A POTHOLE OR BUMP JUST RIGHT, THE CAR WILL SURGE FORWARD AS IF THE ACCELERATOR WAS PUSHED. (AND, OF COURSE IT WASN'T.) THE PROBLEM IS RELATIVELY INTERMITTENT, BUT THAT DOESN'T MEAN IT IS NONEXISTENT. QUITE THE OPPOSITE; IT CAN BE RECREATED AS LONG AS THE CONDITIONS ARE CORRECT (AS DESCRIBED ABOVE). EVEN WHEN YOU RECREATE THE EXACT CONDITIONS, IT IS STILL INTERMITTENT (BUT, AGAIN, THAT DOESN'T MEAN NONEXISTENT). FORD HAS LOOKED AT TH… Look up ODI 11081380 at NHTSA ↗ ODI 11023392 · 9,900 mi THIS HAS HAPPENED SEVERAL TIMES AT FREEWAY SPEEDS ON FREEWAYS. THIS ISSUE OCCURS WHEN USING ADAPTIVE CRUISE CONTROL IF THE VEHICLE ENCOUNTERS A PANIC STOP SITUATION AND DETERMINES IT IS UNABLE TO AUTONOMOUSLY STOP IN TIME. WHEN THE COLLISION WARNING ACTIVATES AND THE DRIVER USES THE BRAKES, THE ADAPTIVE CRUISE CONTROL DISENGAGES THE AUTONOMOUS BRAKING AND BRAKING IS REDUCED UNTIL THE BRAKE PEDAL TRAVELS A SIGNIFICANT AMOUNT. THIS INCREASES THE STOPPING DISTANCE AND MAY CAUSE AN ACCIDENT. THE BEHAVIOR OF THE ADAPTIVE CRUISE CONTROL SHOULD BE CHA… Look up ODI 11023392 at NHTSA ↗ ODI 11565655 Continually receiving "see manual" message while driving, will intermittently appear and disappear. At times, the plug-in battery will completely stop working while still charged (more frequent in colder weather). It always resets/removes the "see manual" warning upon next vehicle start. Engine shutters and pings when turning the car off and is rather intense and seems potentially damaging. When driving at low speeds and when changing speeds, engine will not shift correctly when accelerator is pressed, and then will suddenly engage and lurch fo… Look up ODI 11565655 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

6 patterns with matching reports.

Warning lights and dashboard alerts

40 mentions · 12.9% of complaints

Median mileage: 45,000 mi (32 usable records).

ODI 10561354 · 3,334 mi

I PULLED OUT OF DRIVEWAY AND ONTO HIGHWAY WHEN MULTIPLE WARNING LIGHTS CAME ON DASHBOARD. PRESSED ON GAS PEDAL AND CAR WOULD NOT MOVE. RELEASED GAS PEDAL AND VEHICLE STARTED TO ACCELERATE ON ITS OWN, REACHING SPEEDS IN EXCESS OF 45MPH. THE CAR WAS TURNED OFF AND BACK ON, AND CONTINUED SHOWING THE SYMPTOMS OF NOT MOVING WHEN GAS PEDAL WAS PRESSED, BUT WOULD STILL ACCELERATE ON ITS OWN WHEN NO PEDALS WERE PRESSED. *TR

Look up ODI 10561354 at NHTSA ↗

ODI 10583842 · 8,800 mi

WAS PULLING ONTO A MAIN ROAD TURNING LEFT OUT OF A PARKING LOT. SPEED WAS ROUGHLY 5 MPH. RECEIVED AN ERROR LIGHT, SYSTEM SAID LOSS OF ADVANCETRAC, THEN SUBSEQUENTLY MULTIPLE ERROR LIGHTS APPEARED ON THE DASH (WRENCH, CHECK ENGINE LIGHT, TRACTION CONTROL LIGHTS). MADE IT INTO THE MEDIAN. VEHICLE WAS STILL "RUNNING", SO I ATTEMPTED TO ACCELERATE INTO THE MAIN ROAD. THERE WAS NO RESPONSE FROM THE VEHICLE WHEN THE ACCELERATOR PEDAL WAS PRESSED, SO I LET UP TO COAST. THE VEHICLE THEN ACCELERATED GENTLY ON IT'S OWN. I MERGED INTO THE LANE, AND…

Look up ODI 10583842 at NHTSA ↗

ODI 10693368 · 55,000 mi

THE 2013 FORD FUSION LOST POWER AND SHUT-OFF WHILE SITTING IN THE DRIVEWAY. THE CAR WAS STARTED AGAIN AND BY THE TIME I MADE IT TO THE END OF DRIVEWAY AT THE SPEED OF 5 MPH, THE CAR SHUT-OFF BEFORE I COULD MAKE IT ONTO THE STREET. THERE WERE NO WARNING LIGHTS OR INDICATORS ON THE DASH WHEN THE CAR LOST POWER. *TR

Look up ODI 10693368 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

15 mentions · 4.9% of complaints

Median mileage: 17,868 mi (10 usable records).

ODI 10693368 · 55,000 mi

Look up ODI 10693368 at NHTSA ↗

ODI 11160997 · 124,000 mi

TL* THE CONTACT OWNS A 2013 FORD FUSION ENERGI. WHILE THE VEHICLE WAS STOPPED IN A PARKING LOT, THE STOP SAFELY NOW WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO LATROBE FORD (LOCATED AT 1595 MISSION RD, LATROBE, PA 15650, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE TRANS INVERTER CONTROL MODULE NEEDED TO BE REPLACED DUE TO A SHORT CIRCUIT IN THE TRANSMISSION. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMA…

Look up ODI 11160997 at NHTSA ↗

ODI 11073894 · 820,000 mi

MY CAR STARTED STALLING AFTER EVERY GAS UP, FOUND IT TO BE THIS PART FORD OEM EMISSION SYSTEM-HOSE ASSEMBLY DG9Z9D289D* I HAVE TRIED TO GET THIS PART BUT I AM TOLD IT IS ON BACK ORDER FROM FORD AND THEY WON'T START SENDING THESE OUT UNTIL MARCH OF 2018 - THIS ISSUE CAUSES PRESSURE IN MY GAS TANK SO MUCH THAT THE PRESSURE MAKES A LOUD NOISE COMING FROM THE TANK AND IF YOU PRESS OPEN THE CAP LESS GAS INPUT IT RELEASES PRESSURE LOUDLY - SECONDLY WHEN THIS HAPPENS THE CAR WILL NOT IDLE AND STALLS OUT WHEN YOU LET OFF THE GAS - ON THE HIGHWAY AND EV…

Look up ODI 11073894 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

15 mentions · 4.9% of complaints

Median mileage: 57,486 mi (15 usable records).

ODI 11056352 · 66,000 mi

Look up ODI 11056352 at NHTSA ↗

ODI 11288251 · 236,000 mi

Look up ODI 11288251 at NHTSA ↗

ODI 10641736 · 11,000 mi

Look up ODI 10641736 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

7 mentions · 2.3% of complaints

Median mileage: 48,950 mi (6 usable records).

ODI 11546435 · 104,150 mi

The contact owns a 2013 Ford Fusion Energi. The contact stated that after starting the vehicle and shifting into gear, the vehicle failed to respond. While driving, the brake warning light illuminated. The brake pedal was depressed but failed to respond. The vehicle was taken to the local dealer, where it was diagnosed that the circuit was open. The vehicle was repaired, but the failure recurred. While driving, the brake lights illuminated. While making a left turn and slowing down, the became inoperable. The vehicle failed to move forward or b…

Look up ODI 11546435 at NHTSA ↗

ODI 10681660 · 6,700 mi

WHILE TRAVELING SLIGHTLY DOWNHILL ON A FREEWAY, IN 10-15MPH STOP AND GO TRAFFIC......THE BRAKES FAILED ON MY ENERGI. I WAS APPLYING THE BRAKES A LITTLE, GETTING BACK SOME EV CHARGE; WHEN THE CAR IN FRONT STOPPED AND WHEN I PUSHED HARDER ON THE PEDAL IT WENT TO THE FLOOR AND THE BRAKES FAILED......CAUSING AN ACCIDENT. *JS

Look up ODI 10681660 at NHTSA ↗

ODI 11153501

THE CAR BRAKING SYSTEM FAIL WITHOUT WARNING, THE ONLY WAY TO STOP THE CAR IS USING THE "PARK" GEAR, THE FORD DEALER CLAIM THE ELECTRIC WIRE ARE EATEN BY THE RODENT AND CHARGE ME $420 FOR REPAIR, THE QUESTION I HAVE: 1. I HAVE 6 RODENT REPELLENT ULTRA SOUND DEVICE IN THE HOUSE AND 2 IN GARAGE, AND FOR THE LAST 20 YEAR I HAVE EVER SEEN A RODENT 2. IF RODENT CAN DO SUCH A CATASTROPHIC BRAKE FAILURE WHY THERE ISN'T ANY WARNING, IT SHOULD AT LEAST NOT ALLOW THE CAR TO BE DRIVEN THEN NO WAY TO STOP AFTERWARD. 3. IT ONLY COST A DOLLAR TO PROTECT THE E…

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Matching rule

Hard or delayed shifting

7 mentions · 2.3% of complaints

Median mileage: 37,000 mi (5 usable records).

ODI 10758745 · 13,800 mi

Look up ODI 10758745 at NHTSA ↗

ODI 11078941

TAKATA RECALL I BOUGHT A USED CAR FROM IN HOUSE AUTO FINANCE IN HAWTHORNE,CA. DATE OF PURCHASE 12/30/17. I COMPLAIN AND ASKED DEALER STEVE TO FIX THE NOTICED JERKING AS I PULL OFF TO DRIVE OR COME TO A STOP. THEY SPEAKING ON THE MECHANIC THAT WORKS ON GROUNDS MANUEL, SAID IT ONLY GOT AN OIL CHANGE BECAUSE THATS WHAT WAS NEEDED ON THE CAR. THIS WAS IN JANUARYJANUARY. THEN I COMPLAINED AGAIN ABOUT THE SAME PROBLEM AND THE TWO MEN TOLD ME TO BRING IT BACK BUT THE MECHANIC WASNT THERE BUT SET A TIME AND DATE TO COME HE WASN'T THERE. THE THINGS NOT…

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ODI 11133032 · 37,000 mi

WHILE DRIVING MY VEHICLE THE VEHICLE JERKED AND SUDDENLY LOST ALL POWER. I COASTED AS SAFELY AS POSSIBLE TO THE RIGHT LANE AS SOON AS I HAD A 'STOP SAFELY NOW' MESSAGE BLINK ON MY INSTRUMENT PANEL. I ATTEMPTED TO TURN MY CAR BACK ON BUT COULDN'T. AFTER A FEW ATTEMPTS I WAS ABLE TO TURN IT BACK ON ONLY TO HAVE THE SAME JERK MOVEMENT AND LIGHT COME ON. I COASTED ONCE AGAIN TO THE FURTHEST RIGHT LANE BEFORE ATTEMPTING ONCE MORE TO RESTART THE CAR. AFTER ANOTHER SHORT LIVED TAKE OFF I COASTED TO A PARKING LOT. WHILE IN THE PARKING LOT AND EVENTUALL…

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Matching rule

Battery drain and no-start mentions

5 mentions · 1.6% of complaints

Median mileage: 37,632 mi (4 usable records).

ODI 11112933 · 63,264 mi

CAR WOULD NOT START WITH KEY IN IGNITION; JUMPED 12V BATTERY TO TAKE TO DEALER. 12V BATTERY REPLACED 3/20/18 ($210). ON 6/10/2018, AGAIN, CAR WOULD NOT START. WAS TOLD BY DEALER THEY DIDN'T KNOW WHY NEW BATTERY NOT WORKING; REPLACED, 12V AGAIN ($0 UNDER WARRANTY). ON 7/19/2018, AGAIN, VEHICLE NOT STARTING; ABSOLUTELY NO ELECTRONIC DISPLAY IN DASH, THEREFORE, LOOKS TO BE 12V BATTERY PROBLEM, AGAIN. THIS VEHICLE APPEARS TO HAVE A PROBLEM W/ ABILITY TO MAINTAIN 12V BATTERY CHARGED AND SYSTEM INOPERABLE EVEN AFTER NEW BATTERY REPLACEMENT.

Look up ODI 11112933 at NHTSA ↗

ODI 11073894 · 820,000 mi

Look up ODI 11073894 at NHTSA ↗

ODI 11102692 · 10,000 mi

BATTERY CAPACITY ISSUE. EV BATTERY NOT CHARGING TO CAPACITY. BATTERY DRAINS ON EV LATER MODE.

Look up ODI 11102692 at NHTSA ↗

Matching rule