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U.S. public vehicle records

2014 Ford FUSION HYBRID problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

65 owner complaints analyzed

1 distinct recall campaigns

50,000 mi median reported failure mileage

Scope: 2014 model year. Data updated: . 52 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 14 of 65 complaints (21.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior1421.5%
Braking behavior1320.0%
Transmission and shifting913.8%
Electrical and battery issues57.7%
Engine operation46.2%
Fuel system concerns11.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering
14
Power Train
12
Service Brakes
11
Electrical System
10
Engine
7
Unknown Or Other
5
Seat Belts
4
Structure:Body
4
Component breakdown data
CategoryCount
Steering14
Power Train12
Service Brakes11
Electrical System10
Engine7
Unknown Or Other5
Seat Belts4
Structure:Body4

Steering: 14; Power Train: 12; Service Brakes: 11; Electrical System: 10; Engine: 7; Unknown Or Other: 5; Seat Belts: 4; Structure:Body: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
17
25,000 to 49,999
8
50,000 to 74,999
10
75,000 to 99,999
8
100,000 to 149,999
8
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,00017
25,000 to 49,9998
50,000 to 74,99910
75,000 to 99,9998
100,000 to 149,9998
150,000 and above1

Under 25,000: 17; 25,000 to 49,999: 8; 50,000 to 74,999: 10; 75,000 to 99,999: 8; 100,000 to 149,999: 8; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (17). 13 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
1
2014
10
2015
7
2016
5
2017
17
2018
5
2019
10
2020
1
2022
4
2023
1
2024
1
2025
3
Complaints over time data
CategoryCount
20131
201410
20157
20165
201717
20185
201910
20201
20224
20231
20241
20253

2013: 1; 2014: 10; 2015: 7; 2016: 5; 2017: 17; 2018: 5; 2019: 10; 2020: 1; 2022: 4; 2023: 1; 2024: 1; 2025: 3

Pattern summary

Steering leads the component reports. Steering behavior appears in 14 complaint narratives. Braking behavior appears in 13 complaint narratives. Transmission and shifting appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10552418 · 2013-11-15 (November 15, 2013)

THIS IS A BRAND NEW CAR. I AM EXPERIENCING FRONT END VIBRATION, MORE AND MORE FREQUENTLY, AT NORMAL HIGHWAY SPEEDS, SOME INCREASE WHEN TURNING AND MORE WHEN GOING OVER SMALL BUMPS IN THE ROAD. I WOULD DESCRIBE IT AS A TACTILE BUT NON-AUDIBLE "RUMBLE". I HAVE NOT FELT LIKE THE STEERING WILL GO OUT OF CONTROL BUT I AM CONCERNED ABOUT THE STEERING STABILITY AND POSSIBLE SUSPENSION PROBLEM LEADING TO LACK OF CONTROL. *TR

Owner-reported narrative. Look up ODI 10552418 at NHTSA ↗

Owner report 10577308 · 2014-04-04 (April 4, 2014)

PULLING INTO A PARKING LOT WARNING LIGHT CAME ON THAT SAID STEERING FAULT - SERVICE NOW. I WENT INTO MY APPOINTMENT CAME OUT STARTED THAT CAR TO GO TO THE FORD DEALER WHICH WAS APPROXIMATELY 15 MILES AWAY AND WHEN I STARTED TO BACK OUT OF MY PARKING SPACE - WARNING LIGHT SAYING "STEERING FAILURE-PULL OVER SAFELY ALONG WITH ALARMS AND THE TRACTION CONTROL LIGHT WERE FLASHING IN WARNING AND I HAD ZERO STEERING CAPABILITY. HAD TO CALL ROAD SIDE ASSISTANCE. IT WAS LESS THAN 50 FEET THAT I HAD DRIVEN FROM THE FIRST WARNING LIGHT. IN MY OPINION IF I…

Owner-reported narrative. 4,276 miles reported. Look up ODI 10577308 at NHTSA ↗

Owner report 10615786 · 2014-07-23 (July 23, 2014)

VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR

Owner-reported narrative. 554 miles reported. Look up ODI 10615786 at NHTSA ↗

Owner report 10615788 · 2014-07-23 (July 23, 2014)

CAR HAD PREVIOUSLY LOST FULL POWER AND BRAKES IN APRIL, INCIDENT REPEATED ITSELF THIS TIME 5500 MILES LATER WHILE AT FREEWAY SPEEDS. CAR LOST POWER BRAKES AND STEERING, WAS ABLE TO COST TO A STOP. AFTER STOPPING CAR LOCKED ITSELF IN PARK AND ENGAGED THE PARKING BRAKE, MAKING TOWING VERY DIFFICULT. AFTER NUMEROUS RESTARTS ERROR LIGHTS DISAPPEARED AND THE CAR DROVE FINE AND WAS ABLE TO BE MOVED OUT OF TRAFFIC. AFTER STOPPING CAR LOCKED ITSELF IN PARK AGAIN AND WOULD NO LONGER FUNCTION. DEALER HAS NO IDEA HOW TO FIX THIS ISSUE, HAD THIS OCCURRED W…

Owner-reported narrative. 6,175 miles reported. Look up ODI 10615788 at NHTSA ↗

Owner report 10615815 · 2014-07-23 (July 23, 2014)

WHILE ON AN EXIT RAMP, MY RIGHT KNEE LIGHTLY TOUCHED THE KEY FOB AND ROLLED THE IGNITION INTO THE ACC POSITION. I HAVE CONTACTED MY DEALER AND FORD AND THEY HAVE OPENED A CASE. I HAVE A VIDEO OF ME REPLICATING THE INCIDENT TWICE IN 35 SECONDS. THE VIDEO HAS BEEN SENT TO MY FORD DEALER AND TO FORD AS WELL. THE SERVICE MANAGER AT DON WOOD FORD IN ATHENS, OHIO TOOK A TEST DRIVE WITH ME AT THE REQUEST OF FORD CORPORATE HQ AND I REPLICATED THE EVENT 2X FOR HIM. FORD STATES THAT THEY HAVE NO RECORD OF SIMILAR INCIDENTS AND WANT TO REPLACE MY IGN…

Owner-reported narrative. 18,000 miles reported. Look up ODI 10615815 at NHTSA ↗

Owner report 10703097 · 2015-04-01 (April 1, 2015)

DRIVING DOWN RURAL RESIDENTIAL AREA ROAD AT NIGHT. CAR ILLUMINATED "STOP SAFELY NOW" WARNING AND LOST POWER. CAR STALLED AND WOULD NOT RE-START LEAVING ME STRANDED. TOW TRUCK WAS CALLED AND PICKED UP CAR. DEALER REPORTED THAT CAR BLEW 125 AMP FUSE AND SEVERAL ELECTRICAL COMPONENTS DAMAGED. THIS OCCURRED APPROXIMATELY TWO WEEKS AFTER CAR'S LEAKY TRANSMISSION WAS REPAIRED. CAR STILL IN SERVICE DEPARTMENT. *TR

Owner-reported narrative. 15,000 miles reported. Look up ODI 10703097 at NHTSA ↗

Owner report 10863581 · 2016-05-06 (May 6, 2016)

FUSION WOULD STALL AS I WOULD BE PULLING OUT INTO TRAFFIC. NOT ONCE DID THE SENSOR COME ON THE VEHICLE TO ALERT ME THAT THERE WAS A PROBLEM. FUEL INJECTOR PRESSURE WAS THE PROBLEM.

Owner-reported narrative. 52,159 miles reported. Look up ODI 10863581 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

65 unique complaints in this selection. Analysis snapshot: 2026-09-30.

80.0%Usable mileage52 / 65 records
100.0%Valid incident date65 / 65 records
100.0%Valid filing date65 / 65 records
100.0%Ordered incident and filing dates65 / 65 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20102011201220132014201520162017201820192020
Steering
13727.0%
ODI 10563626 · 19,300 mi

MONDAY, JAN. 27 - POWER SUDDENLY GAVE OUT WHEN ACCELERATING ON FREEWAY. SERVICE WRENCH HAD BEEN ON EARLIER THAT DAY BUT HAD GONE OFF. DIXON FORD TOLD US IT WAS OK TO DRIVE. I WAS IN LEFT LANE AND HAD TO CROSS 5 LANES TO GET TO MEDIAN. TOOK IT IN TO WALNUT CREEK FORD AND THEY "RE-FLASHED IT", SAYING NO CONCERN WAS PRESENT AT THE TIME. THEY GAVE THE DANGEROUS CAR BACK TO US FRI, JAN 31ST 130 MILES DRIVEN IN 2ND LANE (ONE FROM CARPOOL LANE) AT 65 MPH ACCEL LIGHTLY SUDDENLY, CAR'S GAS GAVE OUT, LIKE BEFORE THE ROAD CURVED TO RIGHT. TRY TO STE…

Look up ODI 10563626 at NHTSA ↗

4332.6%
ODI 10584529 · 69,000 mi

SERVICE POWER STEERING NOW AND SERVICETRACT MESSAGE DISPLAYED, STEERING WHEEL WAS VERY STIFF AND I COULDN'T STEER CAR. MY CAR HAD TO BE TOWED TO A FORD DEALERSHIP AND THEY TOLD ME PROBLEM WAS DUE TO A PRE-EXISTING DEFECT. *TR

Look up ODI 10584529 at NHTSA ↗

3637.5%
ODI 10532993 · 9,930 mi

UPON EXIT OFF OF EXPRESSWAY, CAR GAVE MESSAGE "POWER ASSIST FAULT 1" BLINKING. LOST POWER STEERING, ALSO ADVANCE TRAC NOTICE STARTED BLINKING WITH PICTURE OF SKIDDING CAR. TOTAL STEERING LOSS OCCURRED IN STOPPED TRAFFIC AS TRIED TO TURN CORNER. MANUAL DIFFICULT STEERING RETURNED IF CAR WAS MOVING. PARKED CAR AND VISITED FRIENDS. AFTER 2 HOURS RETURNED TO CAR AND AFTER STARTING EVERYTHING WORKED. NO MORE MESSAGES. CAR WAS SERVICED ON JULY 3RD FOR 10,000 MILE CHECKUP BY KINDLE FORD PREVIOUS TO INCIDENT. WHEN CALLED KINDLE FORD ON 7/29…

Look up ODI 10532993 at NHTSA ↗

1915.1%
ODI 10514854 · 500 mi

WHILE TRAVELING NORTH ON CA-2 NEAR SAN FERNANDO ROAD, THE STEERING STARTED TO FEEL WOBBLY. ABOUT 2 SECONDS LATER, THE COMPUTER SCREEN IN THE INSTRUMENT CLUSTER DISPLAYED AN ALERT SAYING TO SERVICE THE STEERING SOON; ABOUT 2 SECONDS AFTER THAT, IT SAID "STEERING LOSS - STOP SAFELY" ALONG WITH AN AUDIBLE WARNING SOUND. THE CURVATURE OF THE ROAD WAS SUCH THAT GOING STRAIGHT AHEAD PUT THE CAR ON THE ROAD SHOULDER WITH ENOUGH TIME TO STOP, SO I CANNOT SAY WHETHER THE STEERING WOULD HAVE WORKED IF I HAD APPLIED EXTREMELY HIGH FORCE TO THE STEERING W…

Look up ODI 10514854 at NHTSA ↗

1421.5%
ODI 10577308 · 4,276 mi

PULLING INTO A PARKING LOT WARNING LIGHT CAME ON THAT SAID STEERING FAULT - SERVICE NOW. I WENT INTO MY APPOINTMENT CAME OUT STARTED THAT CAR TO GO TO THE FORD DEALER WHICH WAS APPROXIMATELY 15 MILES AWAY AND WHEN I STARTED TO BACK OUT OF MY PARKING SPACE - WARNING LIGHT SAYING "STEERING FAILURE-PULL OVER SAFELY ALONG WITH ALARMS AND THE TRACTION CONTROL LIGHT WERE FLASHING IN WARNING AND I HAD ZERO STEERING CAPABILITY. HAD TO CALL ROAD SIDE ASSISTANCE. IT WAS LESS THAN 50 FEET THAT I HAD DRIVEN FROM THE FIRST WARNING LIGHT. IN MY OPINION IF I…

Look up ODI 10577308 at NHTSA ↗

1532.6%
ODI 10712048 · 1,300 mi

GOOD AFTERNOON, I WANT TO BRING THIS TO YOUR ATTENTION. I DON'T KNOW IF IT'S A PROBLEM WITH FORD OR WITH ME. SO PLEASE BEAR WITH ME. I JUST PURCHASED THE ABOVE VEHICLE ABOUT 3 WEEKS AGO. IT IS BRAND NEW. THIS VEHICLE COMES WITH A FEATURE CALLED "ACTIVE PARK ASSIST." IT IS NEW TO ME AND HAVE NEVER OWNED A VEHICLE WITH THIS FEATURE PREVIOUSLY. YESTERDAY, I USED IT FOR THE FIRST TIME. I TURNED IT ON AND LET IT PARALLEL PARK FOR ME. I FOLLOWED THE DIRECTIONS ON THE VEHICLE VIDEO SCREEN AND TOOK MY HANDS OF THE WHEEL. THE VEHICLE THEN BACKED INTO T…

Look up ODI 10712048 at NHTSA ↗

47.5%
ODI 11024554 · 21,017 mi

WHILE DRIVING THE CAR AT ABOUT 25 MILES AN HOUR, FIRST THE TRACTION CONTROL LIGHT CAME ON THEN THE ENGINE LIGHT THEN THE AIRBAG LIGHT THEN THERE WAS A WARNING TO STOP DRIVING THE CAR. A BIG EXCLAMATION MARK WAS IN THE DISPLAY. THE CAR LOST POWER AND SLOWED TO A STOP. I PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. I TRIED RESTARTING THE CAR AND ALL OF THE WARNING LIGHTS WERE STILL THERE SO I RAN THE VEHICLE DIAGNOSTICS REPORT. WHICH STATED THERE WAS A THROTTLE PROBLEM AND ENGINE FAILURE AND AIRBAG FAILURE AND BRAKE FAILURE. I HAD THE C…

Look up ODI 11024554 at NHTSA ↗

1217.4%
ODI 11079736

TL* THE CONTACT OWNS A 2017 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000(STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RICHMOND FORD WEST (10751 W BROAD ST, GLEN ALLEN, VA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIEN…

Look up ODI 11079736 at NHTSA ↗

711.9%
ODI 11254783 · 19,878 mi

TL* THE CONTACT OWNED A 2018 FORD FUSION HYBRID. WHILE THE CONTACT WAS ENTERING THE HIGHWAY ON RAMP AT 45 MPH, ANOTHER VEHICLE VEERED INTO THE CONTACT'S LANE. THE CONTACT JERKED THE STEERING WHEEL AND ATTEMPTED TO DEPRESS THE BRAKE PEDAL TO AVOID THE OTHER VEHICLE; HOWEVER, THE WHEELS SEIZED. AS A RESULT, THE CONTACT'S VEHICLE DROVE OFF ROAD, OVER A CURB, AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LO…

Look up ODI 11254783 at NHTSA ↗

514.3%
ODI 11278013 · 35,000 mi

TL* THE CONTACT'S SPOUSE RENTED A 2019 FORD FUSION. WHILE DRIVING APPROXIMATELY 35-40 MPH, THE STEERING SEIZED WITHOUT WARNING. THE DRIVER WAS UNABLE TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SUSPENSION FRACTURED AND CAUSED THE FRONT DRIVER'S SIDE WHEEL TO MAKE CONTACT WITH THE INNER WHEEL WELL AND SEIZE IN PLACE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE …

Look up ODI 11278013 at NHTSA ↗

112.5%
ODI 11556492

While driven collision sensor sudenly activated and locked my steeringweel,now vehicle is inoperative due to this issue, dealer is not repairing it while under warranty or not even making a estimate diagnosis.

Look up ODI 11556492 at NHTSA ↗

Air Bags
13526.6%
ODI 10676281 · 5,000 mi

AIRBAG DISABLED WARNING LIGHT APPEARED ON DASH. TOOK IT TO DEALER AND AFTER 2 DAYS, IT WAS DECIDED THAT THE COMPUTER CONTROLLING THE AIRBAGS HAD TO BE REPLACED. FOR THE NEXT 4 YEARS THIS SAME LIGHT HAS COME ON INDICATING THE AIRBAGS ARE NOT OPERATING. EACH TIME THE SAME DEALER HAS SAID THE PROBLEM WAS "IN THE WIRING HARNESS UNDER THE PASSENGER SEAT". IT WORKS FOR A TIME AND THEN WITH NO WARNING FAILS AGAIN. ON ONE OCCASION IT OCCURRED JUST WHEN LEAVING ON A 2500 MILE TRIP SO WE WERE WITHOUT AIRBAG PROTECTION. I AM CONVINCED THAT IT HAS TO D…

Look up ODI 10676281 at NHTSA ↗

3425.8%
ODI 10926174

WAITING SINCE RECEIVING RECALL 16V384 (MAY'16) FOR FORD TO ADVISE WHEN PARTS ARE AVAILABLE TO FIX. IN MEANTIME, WE ARE NOT DRIVING VEHICLE DUE TO SAFETY CONCERNS. THIS IS TAKING MUCH TOO LONG TO RESOLVE.

Look up ODI 10926174 at NHTSA ↗

3233.3%
ODI 10512244 · 10,000 mi

TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT STATED THAT THE LIGHT FOR THE PASSENGER'S SIDE AIR BAG WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE DEALER COULD NOT DUPLICATE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE 10,000. *TR

Look up ODI 10512244 at NHTSA ↗

107.9%
ODI 10494673 · 409 mi

APPROXIMATELY AFTER 10 MINUTES OF DRIVING, THE ENGINE SHUT DOWN AND THE ELECTRIC MOTOR GOT STUCK AT ABOUT HALF ITS POWER (ACCORDING TO THE DISPLAY ON THE DASHBOARD). THE FRONT AIR BAG MALFUNCTION LIGHT WAS ON (THIS HAD HAPPENED 3 TIMES BEFORE DURING THE PAST TWO WEEKS), THE "HILL ASSIST OFF" LIGHT TURNED ON, AND A LARGE WARNING MESSAGE CAME UP ON THE LEFT SIDE OF THE DASHBOARD. THE VEHICLE HAD VERY LITTLE POWER, I MANAGED TO GET TO THE SIDE OF THE ROAD AND PULLED OVER IN A PARKING LOT. PARKED AND TURNED THE IGNITION OFF, WAITED A MINUTE AND STA…

Look up ODI 10494673 at NHTSA ↗

34.6%
ODI 10606829 · 2,900 mi

ON 4/29/2014 THE REAR DRIVER SIDE SEAT BELT RECEPTACLE BROKE WHEN TRYING TO LATCH SEAT BELT. TODAY, 6/26/2014, THE PASSENGER REAR SEAT BELT RECEPTACLE BROKE. THESE ARE FORD'S NEW SEAT BELTS WITH AIRBAGS IN THEM. THE RECEPTACLES SEEM TO BE CHEAPLY MADE. I HAVE BEEN WAITING FOR 6 WEEKS TO GET THE FIRST ONE REPLACED BECAUSE FORD SAYS THEY ARE ON BACK ORDER. *TR

Look up ODI 10606829 at NHTSA ↗

12.2%
ODI 11144429 · 75,000 mi

TAKATA RECALL

Look up ODI 11144429 at NHTSA ↗

47.5%
ODI 11143965 · 29,010 mi

TAKATA RECALL

Look up ODI 11143965 at NHTSA ↗

710.1%
ODI 11162346 · 42,000 mi

TAKATA RECALL THIS CAR DOES NOT HAVE RELIABLE BREAKS I WAS IN AN ACCIDENT ON 12/26/18. I APPLIED THE BRAKES AND NOTHING HAPPENED. NOW I'M LEFT WITH BEING RESPONSIBLE FOR THIS . AND THE STEERING WHEEL AIRBAG BLEW SMOKE IN MY FACE AND THIS CAR HAS TWO OPEN RECALLS AND IT'S A RENTAL THROUGH HERTZ

Look up ODI 11162346 at NHTSA ↗

610.2%
ODI 11175253

2009 FORD. CONSUMER WRITES SEEKING REIMBURSEMENT FOR RENTAL WHILE WAITING FOR TAKATA AIRBAG SAFETY RECALL TO BE REPAIRED ON VEHICLE. *LD *TR

Look up ODI 11175253 at NHTSA ↗

38.6%
ODI 11331076 · 23,000 mi

I WAS IN A CAR ACCIDENT THAT ULTIMATELY TOTALED THE CAR. THE AIRBAG UNDER THE DRIVER SIDE DASH CAME OUT BUT THE AIRBAG IN THE STEERING WHEEL DID NOT COME OUT NOR DID THE SEATBELT LOCK. MY HEAD AND FACE HIT THE WINDSHIELD LEAVING ME WITH INJURIES TO MY FACE AND NOSE AND I HAD INJURIES ON THE ENTIRE LEFT SIDE OF MY BODY. I WAS GOING 45 MPH AND FELL ASLEEP AT THE WHEEL. I VEERED OFF INTO A DITCH AND HIT THE OTHER SIDE OF IT. *TR*DT*JB

Look up ODI 11331076 at NHTSA ↗

112.5%
ODI 11326238 · 5,000 mi

I GOT INTO AN ACCIDENT ON THE HIGHWAY, DEAR RAN IN FRONT OF ME, HIT DEER CAR LOST CONTROL AND WENT INTO A DITCH, HITTING A TREE. MY AIR BAG DIDN'T DEPLOY AND MY SEATBELT DIDN'T LOCK UP. AFTER I GOT AN ALERT ON MY PHONE SAYING IT WAS FAULTY. SUFFERING WITH NECK AND BACK INJURIES.*DT*JB *TR

Look up ODI 11326238 at NHTSA ↗

Service Brakes
7915.6%
ODI 10498326 · 52,395 mi

ON 1/1712013 I WAS DRIVING BACK TO MY OFFICE IN LIGHT TRAFFIC WHEN SUDDENLY I HEARD A DING AND NOTICED RED WORDS APPEARED ON MY DASH WHERE THE HYBRID GAUGE NORMALLY IS. IT READ BRAKE SYSTEM FAILURE. I HAD IT TOWED FROM MY MECHANIC TO THE DEALERSHIP MECHANIC. I WAS TOLD IT WAS THE VACUUM HOSE AND HAD IT REPAIRED. ON 2/15/2013, IT HAPPENED AGAIN, TWICE. FIRST TIME I WAS GOING ABOUT 30MPH AND MADE A HARD RIGHT TURN TO A SIDE STREET WHERE ONCE AGAIN PUMPING THE BRAKES DID NOTHING. I SWITCHED TO NEUTRAL AND COASTED TO A STOP. AFTER 10 MINUTES I DECI…

Look up ODI 10498326 at NHTSA ↗

2115.9%
ODI 10650106 · 14,947 mi

BRAKE WARNING LIGHTS CAME ON AND TOTAL LOSS OF BRAKES. THIS HAS HAPPENED TWICE IN TWO WEEKS. HAS BEEN TO A FORD DEALER TO HAVE THE PROBLEM LOOKED AT THEY FOUND NOTHING, TOLD ME TO DRIVE THE CAR AND IF IT HAPPENS AGAIN THEY WOULD PUT THE CAR ON AN ELECTRONIC TESTER. THE PROBLEM DID SHOW UP AGAIN ON OCTOBER 26,2014,I WILL BE TAKING THE CAR BACK TO THE FORD DEALER. *TR

Look up ODI 10650106 at NHTSA ↗

1616.7%
ODI 10509972 · 9,700 mi

WAS BACKING CAR OUT OF GARAGE TO TAKE IT FOR AN OIL CHANGE AND 10,000 MILE CHECK. ALL DASHBOARD LIGHTS ILLUMINATED , WARNING CHIME SOUNDED. NOT ABLE TO ENGAGE BRAKES OR ACCELERATOR. STOPPED CAR BY PUTTING IT IN PARK. NO RESPONSE OF TRYING TO RESTART. RESULTING IN CONTACTING FORD ROAD SIDE ASSISTANCE AND HAVING IT TOWED TO THE DEALERSHIP. DEALERSHIP THOUGHT IT WAS ANTI-THEFT, CONTACTED FORD TECH LINE AND FOUND NO ?TEST VOLTAGE AT PCM, NO VOLTAGE FOUND NO VOLTAGE AT FUSE, F49, F40 AND F39 TRACED PROBLEM TO PIN 5 AT PCM RELAY IN AUXILIARY RELA…

Look up ODI 10509972 at NHTSA ↗

118.7%
ODI 10564637 · 10,500 mi

I WAS TRAVELING 55 MILES PER HOUR IN THE HYBRID MODE, WHEN I NEEDED TO SLOW DOWN VERY SUDDENLY FOR MUCH SLOWER TRAFFIC. APPLYING MY BRAKES FIRMLY, THEY LOCKED UP, CAUSING MY CAR TO SWERVE BETWEEN THREE LANES WHILE THE BACKEND FISH TAILED BACK AND FORTH. I COULD HEAR THE TIRES SKIDDING ON THE PAVEMENT AND MY STEERING WAS VERY DIFFICULT TO CONTROL. *TR

Look up ODI 10564637 at NHTSA ↗

1116.9%
ODI 10615786 · 554 mi

VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR

Look up ODI 10615786 at NHTSA ↗

919.6%
ODI 10956175 · 13,325 mi

TODAY, 21 FEBRUARY 2017 - 6:50PM, ON OUR WAY HOME APPROACHING CROWLEY ROAD IN BURLESON, TEXAS, THE BRAKE SYSTEM STARTED WARNING THERE WAS A PROBLEM WITH THE BRAKES. WE STOPPED THE CAR IN THE MIDDLE OF TRAFFIC BECAUSE THE BRAKING BECAME UNSTABLE AND WERE ALMOST REAR ENDED. WE TURNED THE VEHICLE OFF, WAITED ABOUT 2 MINUTES AND TURNED IT BACK ON. WE CONTINUED AT A SLOW PACE UNTIL WE ARRIVED HOME AND THE BRAKE SYSTEM WAS STILL DISPLAYING AN ERROR. THE EMERGENCY BRAKE WOULD NOT SET EITHER. I DECIDED TO RUN A VEHICLE SAFETY REPORT. WHEN I PLACE…

Look up ODI 10956175 at NHTSA ↗

47.5%
ODI 11024554 · 21,017 mi

WHILE DRIVING THE CAR AT ABOUT 25 MILES AN HOUR, FIRST THE TRACTION CONTROL LIGHT CAME ON THEN THE ENGINE LIGHT THEN THE AIRBAG LIGHT THEN THERE WAS A WARNING TO STOP DRIVING THE CAR. A BIG EXCLAMATION MARK WAS IN THE DISPLAY. THE CAR LOST POWER AND SLOWED TO A STOP. I PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. I TRIED RESTARTING THE CAR AND ALL OF THE WARNING LIGHTS WERE STILL THERE SO I RAN THE VEHICLE DIAGNOSTICS REPORT. WHICH STATED THERE WAS A THROTTLE PROBLEM AND ENGINE FAILURE AND AIRBAG FAILURE AND BRAKE FAILURE. I HAD THE C…

Look up ODI 11024554 at NHTSA ↗

811.6%
ODI 11076148 · 17,000 mi

WHEN I HAD TO BRAKE, THE CAR DID NOT RESPOND TO THE BRAKE EVEN THOUGH I HAD PRESSED HARD ON THE BRAKE. THE RESULT WAS THAT I HIT A CAR IN FRONT OF ME. SINCE IT WAS NOT HIGH SPEED TRAFFIC, MY INJURY WAS TRAUMA TO MY FOOT. THE CONCERN WAS THAT THERE WAS PLENTY OF TIME TO STOP, NOT AN 'EMERGENCY' STOP. I WAS ON A SURFACE STREET WHERE SPEED WAS 35-40 MILES PER HOUR. ALL AIR BAGS WERE DEPLOYED. THE CAR WAS TOWED AND DECLARED A TOTAL LOSS BY MY INSURANCE COMPANY. AS A RESULT, UNABLE TO DO ANY OTHER INVESTIGATION. I DO NOT HAVE

Look up ODI 11076148 at NHTSA ↗

711.9%
ODI 11085082 · 2,252 mi

I WAS DRIVING HOME FROM WORK THROUGH A RESIDENTIAL DISTRICT AND WAS SLOWING TO MAKE TURNS, I EXPERIENCED A HORRIBLE SCREECHING NOISE THAT WAS COMING FROM WHAT SOUNDED LIKE THE FRONT DRIVER SIDE WHEEL AREA. IT SOUNDED LIKE THE SCREECHING OF METAL ON METAL. I FOUND A SAFE LOCATION AND PULLED OFF THE ROAD IN A RESIDENTIAL NEIGHBORHOOD. THE ISSUE OCCURRED AGAIN WHILE TOW TRUCK OPERATOR WAS DRIVING THE VEHICLE ON THE BACK OF HIS FLATBED AND AGAIN APPEARED TO CORRELATE TO USE OF THE BRAKE WHILE DRIVING IT UP THE INCLINED FLAT-BED.

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12.9%
ODI 11383657 · 47,600 mi

WHEN PLACING MY CAR IN TO PARK IT DOESN'T ACTUALLY GO IN TO PARK. IF YOU GET OUT AFTER IT DOES THIS THE CAR WILL ROLL. THIS IS TERRIFYING. IT STARTED TO ROLL OUT MY DRIVEWAY AFTER PUTTING IT IN PARK. I HAVE TO PUT MY EMERGENCY BRAKE ON SO IT DOESN'T ROLL. I HAVE A VIDEO OF THE INCIDENT BUT I CAN NOT ATTACH IT.

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00.0%

No examples available for this selection.

Power Train
479.3%
ODI 10503385 · 56,800 mi

DRIVING MY DAUGHTER TO SCHOOL PUT THE CAR IN PARK TO DROP HER OFF CAR WAS IDLING, WHEN I PUT THE CAR BACK IN GEAR A WRENCH APPEARED ON THE DASHBOARD SCREEN. I DROVE THE CAR HOME AND COULD NOT GET THE CAR TO ACCELERATE . IT WOULD ONLY GO 30 MPH . THIS WAS DANGEROUS BECAUSE I HAD TO CROSS A MAJOR ROAD TO GET BACK HOME AND HAD TO WAIT SINCE THE CAR WOULD NOT ACCELERATE . CALLED FORD DEALER AND WAS TOLD TO TOW IT NOT DRIVE TO DEALERSHIP. *TR

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118.3%
ODI 10655050 · 61,170 mi

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE TRANSMISSION MALFUNCTIONED AND THE VEHICLE LOST ALL POWER. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 61,170.

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33.1%
ODI 10526471 · 9,500 mi

SEVERAL TIMES WHEN ON TOLL ROAD AT LEGAL SPEED CAR WARNING LIGHT CAME ON AND ENGINE STOPPED/STALLED, PULLED OVER TO SIDE, TURNED ENGINE OFF, AND IT STARTED. TOOK IT TO DEALER WHO REPLACED TRANSMISSION PUMP (?) I TOOK CAR OUT AGAIN AND SAME THING HAPPENED. READ NEWSPAPER ACCOUNTS OF NHTSA INVESTIGATION OF ESCAPES AND FUSION STALLING ISSUES, BUT DEALER AFTER SECOND OCCURRENCE SAID THEY HAD NO INFORMATION ON ANY INVESTIGATION. I AM VERY RELUCTANT TO DRIVE CAR AFTER MY PERSONAL EXPERIENCE AND AFTER READING OF POSSIBLE INVESTIGATION PENDING. *TR

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2923.0%
ODI 10494673 · 409 mi

APPROXIMATELY AFTER 10 MINUTES OF DRIVING, THE ENGINE SHUT DOWN AND THE ELECTRIC MOTOR GOT STUCK AT ABOUT HALF ITS POWER (ACCORDING TO THE DISPLAY ON THE DASHBOARD). THE FRONT AIR BAG MALFUNCTION LIGHT WAS ON (THIS HAD HAPPENED 3 TIMES BEFORE DURING THE PAST TWO WEEKS), THE "HILL ASSIST OFF" LIGHT TURNED ON, AND A LARGE WARNING MESSAGE CAME UP ON THE LEFT SIDE OF THE DASHBOARD. THE VEHICLE HAD VERY LITTLE POWER, I MANAGED TO GET TO THE SIDE OF THE ROAD AND PULLED OVER IN A PARKING LOT. PARKED AND TURNED THE IGNITION OFF, WAITED A MINUTE AND STA…

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1218.5%
ODI 10615815 · 18,000 mi

WHILE ON AN EXIT RAMP, MY RIGHT KNEE LIGHTLY TOUCHED THE KEY FOB AND ROLLED THE IGNITION INTO THE ACC POSITION. I HAVE CONTACTED MY DEALER AND FORD AND THEY HAVE OPENED A CASE. I HAVE A VIDEO OF ME REPLICATING THE INCIDENT TWICE IN 35 SECONDS. THE VIDEO HAS BEEN SENT TO MY FORD DEALER AND TO FORD AS WELL. THE SERVICE MANAGER AT DON WOOD FORD IN ATHENS, OHIO TOOK A TEST DRIVE WITH ME AT THE REQUEST OF FORD CORPORATE HQ AND I REPLICATED THE EVENT 2X FOR HIM. FORD STATES THAT THEY HAVE NO RECORD OF SIMILAR INCIDENTS AND WANT TO REPLACE MY IGN…

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613.0%
ODI 10761230 · 6,000 mi

THE VEHICLE WAS TRAVELING AT 65MPH ON THE INTERSTATE AND SUDDENLY A MESSAGE LIGHT CAME ON THAT SAID TRANSMISSION NOT IN PARK. THE CAR SUDDENLY CUT OFF AND I COASTED TO THE SHOULDER OF THE HIGHWAY AND PUT THE CAR IN PARK AND IT RESTARTED. IT HAPPENED A SECOND TIME ON 9/2/2015. THIS TIME I WAS DRIVING ON THE STREET DOING ABOUT 40MPH AND I GO THE SAME MESSAGE LIGHT(TRANSMISSION NOT IN PARK) AND THE CAR CUT OFF. AGAIN, I PUT THE CAR IN PARK AND RESTARTED IT. I IMMEDIATELY TOOK THE CAR TO A FORD DEALER WHERE IT IS NOT BEING CHECKED OUT. I …

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47.5%
ODI 11030308 · 24,266 mi

WHILE UNDER NORMAL OPERATION AT HIGHWAY SPEED (65-70MPH WITH CRUISE CONTROL ON) THE CAR ALERTED ME TO AN ERROR ("SERVICE ADVANCETRAC") AND IMMEDIATELY DEACTIVATED: CRUISE CONTROL, TRACTION CONTROL, EMERGENCY BRAKE ASSIST, AND A COUPLE OTHER SYSTEMS. THE CHECK ENGINE LIGHT ALSO CAME ON. THE CAR WAS UNABLE TO MAINTAIN SPEED AND BEGAN LOSING POWER. I WAS ABLE TO SAFELY PULL THE CAR OVER TO THE SHOULDER OF THE HIGHWAY AND TURN THE VEHICLE ON AND OFF TWICE, THE ALERTS AND CHECK ENGINE LIGHT PERSISTED THROUGH THE VEHICLE RESTARTS. I WAS ABLE TO ACCEL…

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1724.6%
ODI 11104213 · 30,000 mi

AUTO SHUTS DOWN WHILE DRIVING,NO POWER..MUST STOP,SHUT OFF IGNITION AND RESTART THE ENGINE...CAR SEEMS TO REVERT TO NORMAL AFTER TURNING BACK ON.HAS OCCURED MANY TIMES..LOCAL FORD DEALER IS AWARE OF PROBLEM AND HAS INSTALLED A COUNTER..THE COUNTER CLOCKS UP WHEN THIS OCCURS BUT RESETS WHEN CAR IS STOPPED AND RESTARTED...THIS IS A POTENTIALLY DANGEROUS PROBLEM AS THIS HAS HAPPENED IN TRAFFIC AND DRIVER HAS NO POWER,MUST PULL OUT OF TRAFFIC,RESTART AND GO AGAIN...

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1016.9%
ODI 11102676 · 5,000 mi

WHILE DRIVING, THE CAR'S DASHBOARD INDICATES A POWERTRAIN FAULT (VIA AMBER WRENCH SYMBOL). CAR SEEMS TO GO INTO A LIMP HOME MODE THAT HAS SYMPTOMS OF GRABBY BRAKES AND LOWER FUEL ECONOMY. CAR HAS ALSO STALLED OUT WHILE DRIVING, LOSING ALL POWER, AND REQUIRES THE OPERATOR TO FULLY STOP, SHIFT THE CAR INTO PARK, TURN OFF THE CAR, TURN THE CAR BACK ON, AND THEN SHIFT BACK INTO DRIVE BEFORE THE OPERATOR CAN CONTINUE DRIVING. EXTREMELY UNSAFE BECAUSE THE VEHICLE RAPIDLY DECELERATES AND THERE IS NO WARNING PRIOR TO THE CAR STALLING. THE POWERTRAIN WA…

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514.3%
ODI 11383657 · 47,600 mi

WHEN PLACING MY CAR IN TO PARK IT DOESN'T ACTUALLY GO IN TO PARK. IF YOU GET OUT AFTER IT DOES THIS THE CAR WILL ROLL. THIS IS TERRIFYING. IT STARTED TO ROLL OUT MY DRIVEWAY AFTER PUTTING IT IN PARK. I HAVE TO PUT MY EMERGENCY BRAKE ON SO IT DOESN'T ROLL. I HAVE A VIDEO OF THE INCIDENT BUT I CAN NOT ATTACH IT.

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00.0%

No examples available for this selection.

Electrical System
305.9%
ODI 10507362 · 57,600 mi

JUST GOT THE CAR HOME FROM THE DEALER AND 1 WEEK AFTER THEY UPDATED THE COMPUTER FOR THE SAME PROBLEM AGAIN TODAY. DRIVING THE CAR , WRENCH LIGHT COMES ON THEN CAR IDLES AND GOES LIMP DOES NOT GO OVER 40 MPH AND THE HYBRID SIGNAL WOULD NOT GO OVER 20 ON THE SCREEN WITH THE LEAVES. TOOK THE CAR HOME AND THEN ENGINE LIGHT COMES ON TOWED BACK TO SAME DEALER WHO STATED IT NEEDS A 425 DOLLAR THROTTLE VALVE THAT I SAID IT NEEDED LAST WEEK AND WAS TOLD MY CAR DOES NOT HAVE ONE. THESE CARS SHOULD LAST BETTER THAN 60 000 MILES WITHOUT A MAJOR POWERTRA…

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118.3%
ODI 10667121 · 73,626 mi

1. THE 2011 FORD FUSION HYBRID IS EQUIPPED WITH A POWER POINT PROVIDING 110 VOLTS ALTERNATING CURRENT (VAC) TO A 3-PRONG RECEPTACLE LOCATED IN THE REAR SEAT AREA OF THE CENTER CONSOLE. THE 110 VAC POWER POINT IS EQUIPPED WITH A SAFETY CAP AND A SAFETY TWIST TAB THAT PROVIDE PROTECTION FROM INSERTING ANY OBJECT INTO THE POWER POINT OTHER THAN THE 110 VAC ELECTRICAL DEVICE PLUG. 2. A CHILD LEAVING OUR VEHICLE HAD A FOOT ENTANGLED WITH A 3-PRONG CORD CONNECTED TO THE POWER POINT, RESULTING IN DISASSEMBLY OF THE SAFETY CAP FROM THE BODY OF THE…

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1313.5%
ODI 10509972 · 9,700 mi

WAS BACKING CAR OUT OF GARAGE TO TAKE IT FOR AN OIL CHANGE AND 10,000 MILE CHECK. ALL DASHBOARD LIGHTS ILLUMINATED , WARNING CHIME SOUNDED. NOT ABLE TO ENGAGE BRAKES OR ACCELERATOR. STOPPED CAR BY PUTTING IT IN PARK. NO RESPONSE OF TRYING TO RESTART. RESULTING IN CONTACTING FORD ROAD SIDE ASSISTANCE AND HAVING IT TOWED TO THE DEALERSHIP. DEALERSHIP THOUGHT IT WAS ANTI-THEFT, CONTACTED FORD TECH LINE AND FOUND NO ?TEST VOLTAGE AT PCM, NO VOLTAGE FOUND NO VOLTAGE AT FUSE, F49, F40 AND F39 TRACED PROBLEM TO PIN 5 AT PCM RELAY IN AUXILIARY RELA…

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2015.9%
ODI 10515072 · 3,000 mi

TRAVELING SOUTH AT ABOUT 8:30PM ON A DARK RAINY NIGHT MY WIFE COULD NOT SEE THE ROAD ADEQUATELY AND STRUCK A LANE DIVIDER BLOWING OUT BOTH FRONT AND REAR LEFT SIDE TIRES, DAMAGING THE FRONT RIM. LUCKILY SHE WAS NOT INJURED AS THERE WAS LIGHT TRAFFIC ON THE HIGHWAY. AAA HAD TO HAUL THE VEHICLE HOME ON A FLATBED TOW TRUCK. DAMAGE INCLUDING TWO TIRES AND A WHEEL EXCEEDED $1000. THE LOW BEAM LIGHTS ON THIS CAR ARE INADEQUATE AND NEED TO BE IMPROVED. I DON'T SEE HOW THE LIGHTS PASSED NTSB ILLUMINATION STANDARDS. THE LIGHTS ON MY 1928 MODEL A WERE B…

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1015.4%
ODI 10615786 · 554 mi

VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR

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817.4%
ODI 10871542 · 11,000 mi

MY 2015 FORD FUSION HYBRID HAD 11,000 MILES ON IT. I OPENED MY GARAGE DOOR AND GOT IN TO GO TO WORK AND CAR WAS DEAD. NO ELECTRICAL RESPONSE. CALLED FORD ROAD SERVICE AND CAR WAS DRAGGED OUT OF MY GARAGE AND ONTO A FLAT BED AND TAKEN TO MY DEALERSHIP. CAR HAS BEEN IN SHOP FOR A WEEK NOW AND STILL NO DIAGNOSIS. NO MATTER WHAT THEY DO, THE CAR IS DRAWING POWER WHEN IT IS TURNED OFF AND KILLS THE BATTERY IN 2 HOURS. THEY ARE WORKING WITH FORD SYSTEM WIDE AND NO ONE HAS SEEN THIS TYPE OF FAULT YET. TO ME IT SEEMS TO BE SOME KIND OF SOFTWARE F…

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815.1%
ODI 10871069 · 9,000 mi

TL* THE CONTACT OWNS A 2016 FORD FUSION HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME TIME. THE CONTACT WAS UNSURE OF WHICH WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE.

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1318.8%
ODI 10957461 · 2,300 mi

2017 FORD FUSION HYBRID - DRIVER'S WINDOW WILL NOT STAY CLOSED. IT DOES NOT MATTER IF THE CAR IS PARKED OR BEING DRIVEN. WHEN THE POWER WINDOW BUTTON IS PULLED TO CLOSE THE WINDOW, IT WILL START AND THEN STOP WHEN RELEASED. IF THE BUTTON IS PULLED AGAIN, THE WINDOW WILL TRAVEL ALL THE WAY UP AS IF IT IS GOING TO CLOSE AND THE OPEN SO THAT IT IS OPEN 3/4 OF THE WAY. IT IS AS IF THE WINDOW CAME IN CONTACT WITH SOMETHING AND THEN REOPENED AUTOMATICALLY AS IF TO PREVENT TRAPPING A HAND OR ARM. THE NET EFFECT IS THAT THE CAR CANNOT BE SECURED O…

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813.6%
ODI 11102676 · 5,000 mi

WHILE DRIVING, THE CAR'S DASHBOARD INDICATES A POWERTRAIN FAULT (VIA AMBER WRENCH SYMBOL). CAR SEEMS TO GO INTO A LIMP HOME MODE THAT HAS SYMPTOMS OF GRABBY BRAKES AND LOWER FUEL ECONOMY. CAR HAS ALSO STALLED OUT WHILE DRIVING, LOSING ALL POWER, AND REQUIRES THE OPERATOR TO FULLY STOP, SHIFT THE CAR INTO PARK, TURN OFF THE CAR, TURN THE CAR BACK ON, AND THEN SHIFT BACK INTO DRIVE BEFORE THE OPERATOR CAN CONTINUE DRIVING. EXTREMELY UNSAFE BECAUSE THE VEHICLE RAPIDLY DECELERATES AND THERE IS NO WARNING PRIOR TO THE CAR STALLING. THE POWERTRAIN WA…

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617.1%
ODI 11518852

For an unknown reason, the car caught fire and exploded while parked in a residential parking lot.

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450.0%
ODI 11550476

The vin does not show a safety recall however the exact year, make, and model shows the same problem I am experiencing. my 2020 ford fusion hybrid is in service again. been getting service with same issues since 2022 to current. I lose power, had battery replaced check engine light on I had the battery replaced again, currently being service I was informed yesterday that in the back of the car by the motor there were noise and found out wires were fried, I was informed the car needs a new PCM... power control model. same as the recall on the 20…

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Engine
469.1%
ODI 10500199 · 77,300 mi

I WAS DRIVING ON THE FREEWAY AND HAD JUST EXITED TO A SURFACE STREET. THE VEHICLE SUDDENLY SLOWED DOWN AND WOULDN'T GO OVER 15 MILES PER HOUR. A RED TRIANGLE AND A MESSAGE APPEARED ON THE INSTRUMENT PANEL. IT SAID SOMETHING LIKE YOU MAY NOW SAFELY PULL OVER AND COME TO A STOP. THANKFULLY I WAS NOT STILL ON A VERY CROWDED FREEWAY WHEN THIS HAPPENED. IT WOULD HAVE BEEN VERY UNSAFE TO BE IN THE LEFT LANE OF ONE OF THE MOST CROWDED FREEWAYS IN THE COUNTRY AND THE CAR SUDDENLY WILL NOT GO MORE THAN 15 MPH. I TOOK THE CAR TO A FORD DEALER…

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129.1%
ODI 10627988 · 19,279 mi

THE WRENCH SYMBOL WAS DISPLAYED ON THE CONTROL PANEL WHEN THE VEHICLE LOST SPEED. IT FELT LIKE IT STALLED OUT. THEN THE ENGINE LIGHT CAME ON. THE CAR HAS VERY LOW MILES ON IT AND IS PRACTICALLY BRAND NEW. I DID NOT FEEL SAFE. *TR

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88.3%
ODI 10509973 · 9,900 mi

PICKED UP THE CAR FROM THE DEALERSHIP ON MONDAY (9/25/12) AFTER THEY FOUND SOMETHING WRONG AND WAS DRIVING ON STATE ROUTE 228 AT 55 MILE PER HOUR. WARNING CHIME SOUNDED, PULL OVER SAFELY WARNING CAME ON, ENGINE SHUT OFF, BRAKES AND ACCELERATOR DISENGAGED, AND ALL DASHBOARD LIGHTS ILLUMINATED. PUT HAZARDS ON FOR CARS BEHIND ME AND PULLED OVER QUICKLY AVOIDING A SIGN ON THE RIGHT SIDE OF THE ROAD. AFTER 10-15 MINS, I WAS ABLE TO RESTART THE CAR BY LETTING IT RESET. AFTER GETTING GREEN CAR INDICATOR, I WENT TO TURN AROUND TO GO BACK TO THE D…

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118.7%
ODI 10494673 · 409 mi

APPROXIMATELY AFTER 10 MINUTES OF DRIVING, THE ENGINE SHUT DOWN AND THE ELECTRIC MOTOR GOT STUCK AT ABOUT HALF ITS POWER (ACCORDING TO THE DISPLAY ON THE DASHBOARD). THE FRONT AIR BAG MALFUNCTION LIGHT WAS ON (THIS HAD HAPPENED 3 TIMES BEFORE DURING THE PAST TWO WEEKS), THE "HILL ASSIST OFF" LIGHT TURNED ON, AND A LARGE WARNING MESSAGE CAME UP ON THE LEFT SIDE OF THE DASHBOARD. THE VEHICLE HAD VERY LITTLE POWER, I MANAGED TO GET TO THE SIDE OF THE ROAD AND PULLED OVER IN A PARKING LOT. PARKED AND TURNED THE IGNITION OFF, WAITED A MINUTE AND STA…

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710.8%
ODI 10615786 · 554 mi

VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR

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510.9%
ODI 10761230 · 6,000 mi

THE VEHICLE WAS TRAVELING AT 65MPH ON THE INTERSTATE AND SUDDENLY A MESSAGE LIGHT CAME ON THAT SAID TRANSMISSION NOT IN PARK. THE CAR SUDDENLY CUT OFF AND I COASTED TO THE SHOULDER OF THE HIGHWAY AND PUT THE CAR IN PARK AND IT RESTARTED. IT HAPPENED A SECOND TIME ON 9/2/2015. THIS TIME I WAS DRIVING ON THE STREET DOING ABOUT 40MPH AND I GO THE SAME MESSAGE LIGHT(TRANSMISSION NOT IN PARK) AND THE CAR CUT OFF. AGAIN, I PUT THE CAR IN PARK AND RESTARTED IT. I IMMEDIATELY TOOK THE CAR TO A FORD DEALER WHERE IT IS NOT BEING CHECKED OUT. I …

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1528.3%
ODI 10871069 · 9,000 mi

TL* THE CONTACT OWNS A 2016 FORD FUSION HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME TIME. THE CONTACT WAS UNSURE OF WHICH WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE.

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710.1%
ODI 11082375 · 28,116 mi

ENGINE STALLED WHILE DRIVING..STEERING LOCKED. COULD NOT RESTART THE CAR.NARROWLY AVOIDED AN ACCIDENT.

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46.8%
ODI 11102676 · 5,000 mi

WHILE DRIVING, THE CAR'S DASHBOARD INDICATES A POWERTRAIN FAULT (VIA AMBER WRENCH SYMBOL). CAR SEEMS TO GO INTO A LIMP HOME MODE THAT HAS SYMPTOMS OF GRABBY BRAKES AND LOWER FUEL ECONOMY. CAR HAS ALSO STALLED OUT WHILE DRIVING, LOSING ALL POWER, AND REQUIRES THE OPERATOR TO FULLY STOP, SHIFT THE CAR INTO PARK, TURN OFF THE CAR, TURN THE CAR BACK ON, AND THEN SHIFT BACK INTO DRIVE BEFORE THE OPERATOR CAN CONTINUE DRIVING. EXTREMELY UNSAFE BECAUSE THE VEHICLE RAPIDLY DECELERATES AND THERE IS NO WARNING PRIOR TO THE CAR STALLING. THE POWERTRAIN WA…

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822.9%
ODI 11187067 · 100 mi

TL* THE CONTACT OWNS A 2019 FORD FUSION. AS THE CONTACT PULLED THE VEHICLE INTO A PARKING SPACE AND PLACED THE GEAR INTO PARK, THE ENGINE REVVED THREE TIMES. THE VEHICLE JERKED FORWARD BEFORE SHUTTING OFF ON ITS OWN. A FEW MINUTES LATER, THE CONTACT RESTARTED THE VEHICLE AND IT OPERATED NORMALLY. THE CONTACT MANAGED TO DRIVE THE VEHICLE HOME. THE CONTACT CALLED JORGENSEN FORD SALES, INC. (8333 MICHIGAN AVE, DETROIT, MI 48210, [phone removed]) AND WAS INFORMED TO BRING THE VEHICLE TO THEIR SERVICE DEPARTMENT. THE VEHICLE WAS TOWED TO THE DEALER,…

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112.5%
ODI 11648279 · 51,000 mi

The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds there was a humming sound coming from the front end of the vehicle. The contact stated that intermittently the vehicle hesitated to start. The tire pressure warning light illuminated; however, the tires were new, and the air pressure was correct. The vehicle was taken to the dealer who was unable to diagnose the failure. Approximately three days later, the vehicle began making a clicking and vibrating sound while driving at various speeds. The vehicle w…

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Unknown Or Other
163.1%
ODI 10524616 · 76,600 mi

WHY HAS NOTHING BEEN DONE YET? I'M A FAIRLY POOR UPSTANDING MEMBER OF SOCIETY, AND I WAS TRYING TO BE GREEN. NOW I'M STUCK WITH A $16,000 GO CART THAT I CANT DRIVE ON A HIGHWAY BECAUSE IT CAN'T GO OVER 35MPH. I HAD 2 YELLOW WRENCHES ON MY DASH. I WAS STUCK IN A ONE LANE RODE WITH NO PLACE TO PULL OVER AND ABOUT 100 PEOPLE HONKING AT ME. I HAVE BEEN A FAITHFUL FORD OWNER FOR OVER 13 YEARS; I'VE BEEN TELLING MY FRIENDS AND CO-WORKERS HOW GREAT THEY ARE. NOW I HAVE TO BEG FOR THEM TO FIX MY CAR, OR I CAN GO GET RIPPED OFF BY MY LOCAL DEALER. PLEA…

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00.0%

No examples available for this selection.

88.3%
ODI 10671641 · 7,500 mi

ABOVE DATE AND MILEAGE IS AN ESTIMATE. THE SECOND INCIDENT OCCURRED ON 11-29-14. STOP SAFETY HAZARD WARNING LIGHT COMES ON. (INDICATES HYBRID COMPONENT FAULT/FAILURE THAT WILL CAUSE THE VEHICLE TO SHUT DOWN, FAIL TO START OR ENTER INTO A LIMITED OPERATING MODE). VEHICLE LOOSES POWER. PULLED TO SIDE OF ROAD. TURNED IGNITION OFF. WAITED A FEW MINUTES. RESTARTED CAR. THIS HAS HAPPENED TWICE IN THE TWO YEARS THAT I HAVE OWNED THE VEHICLE. THE INITIAL TIME WAS LESS THAN A YEAR PRIOR TO THE SECOND INCIDENT DRIVING AT THE SAME SPEED. VEHICLE …

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107.9%
ODI 10722993 · 30,000 mi

DRIVING INTO WORK IN THE MORNING ON A 3 LANE BUSY ROAD, THE "STOP SAFELY NOW" ALERT CAME ON AND THE CAR STALLED. IT CAME TO A COMPLETE STOP WHILE I WAS IN THE MIDDLE LANE OF THE ROAD WITH CARS RUSHING AROUND ME TO BE ON THEIR WAY. I HAD TO GET OUT OF THE CAR AND, WITH THE HELP OF SOME GOOD SAMARITANS, PUSH IT TO SAFETY ACROSS 4 LANES OF TRAFFIC INTO A COMMERCIAL PARKING LOT. THE CAR WOULD NOT RESTART. I HAD IT TOWED TO THE DEALERSHIP WHERE IT WAS HELD FOR 7 DAYS AND THEY TOLD ME IT "JUST STARTED WORKING OVER THE WEEKEND AND WE DON'T KNOW WH…

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57.7%
ODI 10759525 · 35,678 mi

I HAVE AN 2014 FORD FUSION HYBRID. AFTER READING ALL OF THE COMPLAINTS FROM OTHER DRIVERS, I WANT TO BE PRO ACTIVE AND FIND OUT WHAT PART, EXACTLY IS ON BACK ORDER FOR SO MANY YEARS. AS AN ASE CERTIFIED (RE-CERTIFIED) TECHNICION, A.A..S DEGREE AUTO MECHANICS AND A.A.S. DEGREE IN DIAGNOSTICS (1989). NOW, HOW DO I PROTECT MY WIFE WHILE IN THE PASSENGER SEAT? 2013 FORD FUSION. THE NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); JUN 16, 2015 PLEASE ADVISE ME, AND SINCE ALL I NEED IS THE PART...GO GET ONE OFF THE ASSEMBLY LINE. …

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36.5%
ODI 11089083 · 59,000 mi

THE BRAKES OF MY CAR WENT COMPLETELY OUT. EVEN WHILE IN 'PARK,' THE CAR WOULD MOVE. IT WAS TOWED TO LOCAL DEALERSHIP WHERE WE WERE TOLD THE BRAKE BOOSTER NEEDED TO BE REPLACED. LUCKILY, WHEN THIS HAPPENED, I WAS GOING AT A VERY SLOW RATE OF SPEED ON A CITY STREET AND WAS ABLE TO USE MY EMERGENCY BRAKE TO AVOID AN ACCIDENT.

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917.0%
ODI 11234995

WHEN I GET IN MY CAR SOMETIMES IT DOESN'T START THE FIRST TIME I TURN THE KEY

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1318.8%
ODI 10894834

THE VIN ASSIGNED TO THE VEHICLE MISIDENTIFIES THE MODEL AS "TITANIUM HYBRID". WITH THE 2017 FORD DESIGNED A NEW EDITION OF FUSION TO BE A "PLATINUM HYBRID" WHICH HAS A MSRP ABOVE THE "TITANIUM HYBRID" BY $6,500. I CONTACT FORD CUSTOMER SERVICE CENTER AND THEY INFORMED ME IT WAS A DEALER ISSUE TO CORRECT THE VIN?? THE DEALER IS CALLED THE REGIONAL OFFICE FOR ASSISTANCE. I BELIEVE THAT FORD DOES NOT UNDERSTAND IT RESPONSIBLE TO PROVE CORRECT DATA ASSOCIATED WITH A VIN. INSURANCE COMPANIES AND FINANCIAL COMPANIES RELY ON THE DATA FROM THE VI…

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813.6%
ODI 11153788

2018 FORD FUSION HYBRID. CONSUMER WRITES IN REGARDS TO SAFETY ISSUE WITH VEHICLE. *LD THE CONSUMER STATED THE OWNER OF THE VEHICLE WAS FOUND DECEASED, WEDGED BETWEEN THE DRIVER'S SIDE DOOR AND THE DOOR POST IN THE DRIVEWAY OF A MOBILE HOME. THE ENGINE WAS RUNNING AND THE VEHICLE WAS IN GEAR. IT APPEARED THE VEHICLE ROLLED UP AGAINST THE STEPS OF THE MOBILE HOME. THE VEHICLE WAS INSPECTED, BUT THERE WERE NO DISCREPANCIES FOUND. *JS

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38.6%
ODI 11575201 · 280,621 mi

Wheel axle no good give out every 1-2 years have to replace

Look up ODI 11575201 at NHTSA ↗

225.0%
ODI 11522782

Ford installed 3g modems knowing the network would be shutdown. This causes most things on the infotainment center to stop working such as the vehicle GPS and most recently the Bluetooth command button. Updates have failed to resolve the issues. It is illegal for me to be distracted while driving, however, all of my distractions come from dealing with the infotainment and connectivity issues that were built into my vehicle.

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Vehicle Speed Control
458.9%
ODI 10500963 · 25,000 mi

DRIVER WAS IN SMALL LOCAL SHOPPING CENTER, HE TURNED INTO PARKING SPACE, APPLIED BRAKE, WHEN CAR ACCELERATED OVER CURB ONTO SIDEWALK AND THROUGH FRONT OF BUILDING. *TR

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53.8%
ODI 10627988 · 19,279 mi

THE WRENCH SYMBOL WAS DISPLAYED ON THE CONTROL PANEL WHEN THE VEHICLE LOST SPEED. IT FELT LIKE IT STALLED OUT. THEN THE ENGINE LIGHT CAME ON. THE CAR HAS VERY LOW MILES ON IT AND IS PRACTICALLY BRAND NEW. I DID NOT FEEL SAFE. *TR

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11.0%
ODI 10659815 · 16,000 mi

CAR WAS BEING DRIVEN DOWN STEEP DRIVEWAY BY MY 88-YEAR-OLD FATHER. HE SAYS CAR ACCELERATED WITHOUT HIM GIVING IT GAS. HE IS BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON ACCELERATOR. HE ALSO SAYS BRAKES DIDN'T WORK, WHICH IS NOT BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON BRAKE EITHER. CAR LEFT DRIVEWAY, HIT TREE, AND ENDED UP APPROX 200 YARDS DOWN STEEP HILL. BLACK BOX SAYS ROLLING OCCURRED. ONLY PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED. NO FRONT AIRBAGS DEPLOYED AND NO DRIVER SIDE CURTAIN AIRBAGS DEPLOYED. INJURIES TO BOTH HIM AND HI…

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64.8%
ODI 10552491 · 4,600 mi

WHILE DRIVING IN MODERATE AFTERNOON TRAFFIC, WITHOUT WARNING THE ACCELERATOR PEDAL BECAME UNRESPONSIVE. A WARNING CHIME SOUNDED AND A "STOP SAFELY NOW" MESSAGE APPEARED ON THE RIGHT SIDE OF THE INSTRUMENT CLUSTER; THE VEHICLE EFFECTIVELY STALLED. AFTER PULLING ONTO THE SHOULDER, THE VEHICLE WAS COMPLETELY TURNED OFF AND RESTARTED. THE TRIP CONTINUED WITHOUT INCIDENT. SINCE THEN THE VEHICLE HAS RANDOMLY STALLED, WITHOUT WARNING SIX ADDITIONAL TIMES IN VARIOUS LOCATIONS AT VARIOUS SPEEDS. THE VEHICLE DID NOT RESTART AFTER THE LAST STALL AND H…

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11.5%
ODI 11234901 · 111,000 mi

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. WHILE DRIVING 80 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT HEARD AN ABNORMAL NOISE AND SAW MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. WHILE ATTEMPTING TO PARK THE VEHICLE ON THE SIDE OF THE ROAD AND SHIFTING THE GEAR INTO PARK, THE VEHICLE FAILED TO STOP AND KEPT MOVING FORWARD. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND…

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24.3%
ODI 10712048 · 1,300 mi

GOOD AFTERNOON, I WANT TO BRING THIS TO YOUR ATTENTION. I DON'T KNOW IF IT'S A PROBLEM WITH FORD OR WITH ME. SO PLEASE BEAR WITH ME. I JUST PURCHASED THE ABOVE VEHICLE ABOUT 3 WEEKS AGO. IT IS BRAND NEW. THIS VEHICLE COMES WITH A FEATURE CALLED "ACTIVE PARK ASSIST." IT IS NEW TO ME AND HAVE NEVER OWNED A VEHICLE WITH THIS FEATURE PREVIOUSLY. YESTERDAY, I USED IT FOR THE FIRST TIME. I TURNED IT ON AND LET IT PARALLEL PARK FOR ME. I FOLLOWED THE DIRECTIONS ON THE VEHICLE VIDEO SCREEN AND TOOK MY HANDS OF THE WHEEL. THE VEHICLE THEN BACKED INTO T…

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35.7%
ODI 11030308 · 24,266 mi

WHILE UNDER NORMAL OPERATION AT HIGHWAY SPEED (65-70MPH WITH CRUISE CONTROL ON) THE CAR ALERTED ME TO AN ERROR ("SERVICE ADVANCETRAC") AND IMMEDIATELY DEACTIVATED: CRUISE CONTROL, TRACTION CONTROL, EMERGENCY BRAKE ASSIST, AND A COUPLE OTHER SYSTEMS. THE CHECK ENGINE LIGHT ALSO CAME ON. THE CAR WAS UNABLE TO MAINTAIN SPEED AND BEGAN LOSING POWER. I WAS ABLE TO SAFELY PULL THE CAR OVER TO THE SHOULDER OF THE HIGHWAY AND TURN THE VEHICLE ON AND OFF TWICE, THE ALERTS AND CHECK ENGINE LIGHT PERSISTED THROUGH THE VEHICLE RESTARTS. I WAS ABLE TO ACCEL…

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11.4%
ODI 11082375 · 28,116 mi

ENGINE STALLED WHILE DRIVING..STEERING LOCKED. COULD NOT RESTART THE CAR.NARROWLY AVOIDED AN ACCIDENT.

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11.7%
ODI 11383173 · 54,000 mi

A WEEK AGO I WAS DRIVING ON THE HIGHWAY @ 70 MPH AND ALL OF THE SUDDEN MY CAR STOPPED FOR NO REASON I LOOKED DOWN AND MY TURN KNOB SHIFTER WAS ON PARK, LUCKY FOR ME THERE WASN'T ANY VEHICLE CLOSE BEHIND ME. I PUT MY EMERGENCY FLASHERS ON AND TURNED MY CAR OFF AND BACK ON AND IT STARTED GOING AGAIN. THEN THE OTHER DAY I STARTED IT AND IT STARTED FINE PUT IT IN REVERSE AND IT SWITCHED TO PARK WHEN I STARTED BACKING OUT OF MY DRIVEWAY AND A WARNING SHOWED UP ON MY SCREEN AND SAID TO STOP SAFELY, SO AGAIN I TURNED IT OFF AND BACK ON AND IT STARTED…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Steering27,750–83,098 mi50,000 mi11
ODI 10577308 · 4,276 mi

PULLING INTO A PARKING LOT WARNING LIGHT CAME ON THAT SAID STEERING FAULT - SERVICE NOW. I WENT INTO MY APPOINTMENT CAME OUT STARTED THAT CAR TO GO TO THE FORD DEALER WHICH WAS APPROXIMATELY 15 MILES AWAY AND WHEN I STARTED TO BACK OUT OF MY PARKING SPACE - WARNING LIGHT SAYING "STEERING FAILURE-PULL OVER SAFELY ALONG WITH ALARMS AND THE TRACTION CONTROL LIGHT WERE FLASHING IN WARNING AND I HAD ZERO STEERING CAPABILITY. HAD TO CALL ROAD SIDE ASSISTANCE. IT WAS LESS THAN 50 FEET THAT I HAD DRIVEN FROM THE FIRST WARNING LIGHT. IN MY OPINION IF I…

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ODI 10667151 · 6,100 mi

ON AT LEAST 3 OCCASIONS WHEN TURNING LEFT USUALLY A HARD LEFT TURN AND USUALLY WHEN I PARK THE POWER STEERING GOES OUT AND THE DASH LIGHTS UP. IT HAS BEEN TO THE DEALER 3 TIMES AND THEY CANNOT FIND A PROBLEM BUT IF THE STEERING GOES OUT ON A TURN AT A HIGHER SPEED IT COULD CAUSE AN ACCIDENT. THE DEALER SAID WHEN THE PROBLEM HAPPENS AGAIN TO DRIVE STRAIGHT TO THE DEALERSHIP AND DON'T TURN OFF THE CAR AND THAT ONLY WORKS IF THEY ARE OPEN. I AM CONCERNED!!! *TR

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ODI 10744992 · 33,000 mi

VEHICLE BREAKS STOPPED WORKING AND WENT STRAIGHT TO THE FLOOR. ALSO LOSS OF STEERING. SINCE BOTH THE BRAKES AND STEERING ARE ELECTRONIC I BELIEVE THERE WAS A ELECTRONIC FAILER IN THE CAR.

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Power Train45,750–130,750 mi100,500 mi12
ODI 10615815 · 18,000 mi

WHILE ON AN EXIT RAMP, MY RIGHT KNEE LIGHTLY TOUCHED THE KEY FOB AND ROLLED THE IGNITION INTO THE ACC POSITION. I HAVE CONTACTED MY DEALER AND FORD AND THEY HAVE OPENED A CASE. I HAVE A VIDEO OF ME REPLICATING THE INCIDENT TWICE IN 35 SECONDS. THE VIDEO HAS BEEN SENT TO MY FORD DEALER AND TO FORD AS WELL. THE SERVICE MANAGER AT DON WOOD FORD IN ATHENS, OHIO TOOK A TEST DRIVE WITH ME AT THE REQUEST OF FORD CORPORATE HQ AND I REPLICATED THE EVENT 2X FOR HIM. FORD STATES THAT THEY HAVE NO RECORD OF SIMILAR INCIDENTS AND WANT TO REPLACE MY IGN…

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ODI 10616119 · 1,553 mi

VEHICLE WAS ON CRUISE CONTROL (65 MPH), TAPPED BRAKES TO SLOW AROUND A CURVE, VEHICLE LOST POWER(CURVE LEFT ). NO INDICATOR LIGHTS CAME ON, COASTED TO STOP ON SHOULDER. TURNED OFF IGNITION. RESTARTED VEHICLE, RESUMED TRIP. *TR

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ODI 10703097 · 15,000 mi

DRIVING DOWN RURAL RESIDENTIAL AREA ROAD AT NIGHT. CAR ILLUMINATED "STOP SAFELY NOW" WARNING AND LOST POWER. CAR STALLED AND WOULD NOT RE-START LEAVING ME STRANDED. TOW TRUCK WAS CALLED AND PICKED UP CAR. DEALER REPORTED THAT CAR BLEW 125 AMP FUSE AND SEVERAL ELECTRICAL COMPONENTS DAMAGED. THIS OCCURRED APPROXIMATELY TWO WEEKS AFTER CAR'S LEAKY TRANSMISSION WAS REPAIRED. CAR STILL IN SERVICE DEPARTMENT. *TR

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Service Brakes5,669–46,025 mi22,500 mi10
ODI 10615786 · 554 mi

VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR

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ODI 10615788 · 6,175 mi

CAR HAD PREVIOUSLY LOST FULL POWER AND BRAKES IN APRIL, INCIDENT REPEATED ITSELF THIS TIME 5500 MILES LATER WHILE AT FREEWAY SPEEDS. CAR LOST POWER BRAKES AND STEERING, WAS ABLE TO COST TO A STOP. AFTER STOPPING CAR LOCKED ITSELF IN PARK AND ENGAGED THE PARKING BRAKE, MAKING TOWING VERY DIFFICULT. AFTER NUMEROUS RESTARTS ERROR LIGHTS DISAPPEARED AND THE CAR DROVE FINE AND WAS ABLE TO BE MOVED OUT OF TRAFFIC. AFTER STOPPING CAR LOCKED ITSELF IN PARK AGAIN AND WOULD NO LONGER FUNCTION. DEALER HAS NO IDEA HOW TO FIX THIS ISSUE, HAD THIS OCCURRED W…

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ODI 10622341 · 5,500 mi

MY WIFE AND I WERE DRIVING SOUTH ON I-95 IN FLORIDA. UNBEKNOWNST TO ME, MY WIFE'S BLOUSE CAUGHT ON THE ELECTRIC EMERGENCY BRAKE LOCATED ON THE LEFT SIDE OF THE CENTER CONSOLE AND THIS MOMENTARILY ENGAGED IT. OUR CAR SCREECHED AND LURCHED FORWARD AS THE BRAKE TRIED TO ENGAGE. WHEN SHE FINALLY DISENGAGED HER CLOTHING FROM THE EMERGENCY BRAKE LEVER, THE CAR RETURNED TO NORMAL OPERATION. MIND YOU ALL OF THIS HAPPENED AT 70 MPH! FIRST, WHY WOULD THAT SWITCH BE ACTIVE WHEN THE CAR IS MOVING? UNLIKE A MANUAL EMERGENCY BRAKE OPERATED BY A LEVER, THE…

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Electrical System6,100–35,000 mi15,000 mi9
ODI 10615786 · 554 mi

VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR

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ODI 10615788 · 6,175 mi

CAR HAD PREVIOUSLY LOST FULL POWER AND BRAKES IN APRIL, INCIDENT REPEATED ITSELF THIS TIME 5500 MILES LATER WHILE AT FREEWAY SPEEDS. CAR LOST POWER BRAKES AND STEERING, WAS ABLE TO COST TO A STOP. AFTER STOPPING CAR LOCKED ITSELF IN PARK AND ENGAGED THE PARKING BRAKE, MAKING TOWING VERY DIFFICULT. AFTER NUMEROUS RESTARTS ERROR LIGHTS DISAPPEARED AND THE CAR DROVE FINE AND WAS ABLE TO BE MOVED OUT OF TRAFFIC. AFTER STOPPING CAR LOCKED ITSELF IN PARK AGAIN AND WOULD NO LONGER FUNCTION. DEALER HAS NO IDEA HOW TO FIX THIS ISSUE, HAD THIS OCCURRED W…

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ODI 10667151 · 6,100 mi

ON AT LEAST 3 OCCASIONS WHEN TURNING LEFT USUALLY A HARD LEFT TURN AND USUALLY WHEN I PARK THE POWER STEERING GOES OUT AND THE DASH LIGHTS UP. IT HAS BEEN TO THE DEALER 3 TIMES AND THEY CANNOT FIND A PROBLEM BUT IF THE STEERING GOES OUT ON A TURN AT A HIGHER SPEED IT COULD CAUSE AN ACCIDENT. THE DEALER SAID WHEN THE PROBLEM HAPPENS AGAIN TO DRIVE STRAIGHT TO THE DEALERSHIP AND DON'T TURN OFF THE CAR AND THAT ONLY WORKS IF THEY ARE OPEN. I AM CONCERNED!!! *TR

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Engine2,709–45,050 mi17,588 mi6
ODI 10615786 · 554 mi

VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR

Look up ODI 10615786 at NHTSA ↗

ODI 10615788 · 6,175 mi

CAR HAD PREVIOUSLY LOST FULL POWER AND BRAKES IN APRIL, INCIDENT REPEATED ITSELF THIS TIME 5500 MILES LATER WHILE AT FREEWAY SPEEDS. CAR LOST POWER BRAKES AND STEERING, WAS ABLE TO COST TO A STOP. AFTER STOPPING CAR LOCKED ITSELF IN PARK AND ENGAGED THE PARKING BRAKE, MAKING TOWING VERY DIFFICULT. AFTER NUMEROUS RESTARTS ERROR LIGHTS DISAPPEARED AND THE CAR DROVE FINE AND WAS ABLE TO BE MOVED OUT OF TRAFFIC. AFTER STOPPING CAR LOCKED ITSELF IN PARK AGAIN AND WOULD NO LONGER FUNCTION. DEALER HAS NO IDEA HOW TO FIX THIS ISSUE, HAD THIS OCCURRED W…

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ODI 10616119 · 1,553 mi

VEHICLE WAS ON CRUISE CONTROL (65 MPH), TAPPED BRAKES TO SLOW AROUND A CURVE, VEHICLE LOST POWER(CURVE LEFT ). NO INDICATOR LIGHTS CAME ON, COASTED TO STOP ON SHOULDER. TURNED OFF IGNITION. RESTARTED VEHICLE, RESUMED TRIP. *TR

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Unknown Or OtherToo few reports for a range50,439 mi4 (sparse)
ODI 10759525 · 35,678 mi

I HAVE AN 2014 FORD FUSION HYBRID. AFTER READING ALL OF THE COMPLAINTS FROM OTHER DRIVERS, I WANT TO BE PRO ACTIVE AND FIND OUT WHAT PART, EXACTLY IS ON BACK ORDER FOR SO MANY YEARS. AS AN ASE CERTIFIED (RE-CERTIFIED) TECHNICION, A.A..S DEGREE AUTO MECHANICS AND A.A.S. DEGREE IN DIAGNOSTICS (1989). NOW, HOW DO I PROTECT MY WIFE WHILE IN THE PASSENGER SEAT? 2013 FORD FUSION. THE NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); JUN 16, 2015 PLEASE ADVISE ME, AND SINCE ALL I NEED IS THE PART...GO GET ONE OFF THE ASSEMBLY LINE. …

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ODI 10865633 · 14,000 mi

DRIVER SIDE REAR BLISS SENSOR WILL EITHER INDICATE A VEHICLE IS PRESENT WHEN NOTHING IS THERE OR FAIL TO INDICATE A VEHICLE IS IN THE BLIND SPOT WHEN PRESENT. DUE TO THIS FAILURE, IT CREATES A SAFETY HAZARD DUE TO DRIVER NOT SEEING THE CAR AND THE BLISS LIGHT IS NOT ON EVEN THOUGH A CAR IS THERE. PROBLEM STARTED AROUND NOVEMBER OF 2015 AND I SHOWED DEALER VIDEOS OF PROBLEM AND DEALER SAID NO ERROR CODES SO CANNOT FIX.

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ODI 10948710 · 65,200 mi

I HAVE HAD MY CAR FOR 1.5 YRS AND THE MPG IS GETTING WORSE AND WORSE. I USED TO GET 43 WHEN I GOT THE CAR AND IT HAS STEADILY DECLINED TO 34 MPG. I PAID A PREMIUM FOR A HYBRID THAT GETS THE MILLAGE OF A REGULAR FUSION. I HAVE ASKED 2 DIFFERENT DEALERSHIPS TO LOOK AT IT WHEN MY CAR IS IN THERE FOR OTHER ISSUES. BOTH RESPONSES HAVE BEEN THERE IS NOTHING WE CAN DO UNLESS A SYSTEM LIGHT ON. SO I ALSO CONTACTED FORD FROM MY OWNER.COM AND THEY GAVE ME THE SAME RESPONSE. THE LONGER I HAVE IT THE WORSE MILLAGE I GET. I ACTUALLY LOVE THE CAR BUT, I BOU…

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Seat BeltsToo few reports for a range19,289 mi2 (sparse)
ODI 10606829 · 2,900 mi

ON 4/29/2014 THE REAR DRIVER SIDE SEAT BELT RECEPTACLE BROKE WHEN TRYING TO LATCH SEAT BELT. TODAY, 6/26/2014, THE PASSENGER REAR SEAT BELT RECEPTACLE BROKE. THESE ARE FORD'S NEW SEAT BELTS WITH AIRBAGS IN THEM. THE RECEPTACLES SEEM TO BE CHEAPLY MADE. I HAVE BEEN WAITING FOR 6 WEEKS TO GET THE FIRST ONE REPLACED BECAUSE FORD SAYS THEY ARE ON BACK ORDER. *TR

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ODI 10759525 · 35,678 mi

I HAVE AN 2014 FORD FUSION HYBRID. AFTER READING ALL OF THE COMPLAINTS FROM OTHER DRIVERS, I WANT TO BE PRO ACTIVE AND FIND OUT WHAT PART, EXACTLY IS ON BACK ORDER FOR SO MANY YEARS. AS AN ASE CERTIFIED (RE-CERTIFIED) TECHNICION, A.A..S DEGREE AUTO MECHANICS AND A.A.S. DEGREE IN DIAGNOSTICS (1989). NOW, HOW DO I PROTECT MY WIFE WHILE IN THE PASSENGER SEAT? 2013 FORD FUSION. THE NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); JUN 16, 2015 PLEASE ADVISE ME, AND SINCE ALL I NEED IS THE PART...GO GET ONE OFF THE ASSEMBLY LINE. …

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Structure:BodyToo few reports for a range54,737 mi4 (sparse)
ODI 10629181 · 860 mi

DRIVING TO WORK WHEN ALL OF A SUDDEN IT BECAME INCREDIBLY DIFFICULT TO STEER AND CONTROL CAR. I WAS VEERING AT FIRST TO THE LEFT THEN TO THE RIGHT. I TRIED NOT TO HIT THE PERSON ON MY RIGHT AND SLAMMED ON THE BRAKES, WHICH CAUSED ME TO FISHTAIL AND HIT THE GUY ANYWAY. MY REAR DRIVER'S SIDE TIRE WAS COMPLETELY GONE-ONLY A RIM REMAINED. THIS CAR HAS BARELY 800 MILES ON IT....SCARY AND SAD FOR THE GUY I HIT...ME-COMPLETELY SPOOKED AND VERY DISAPPOINTED ALBEIT GRATEFUL TO BE ALIVE AND NOT RUN OVER BY ONCOMING TRAFFIC...:( *TR

Look up ODI 10629181 at NHTSA ↗

ODI 11152010 · 72,000 mi

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. WHILE ACCELERATING FROM A STOP, THE CONTACT HEARD A THUMPING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT ALL THREE MOTOR MOUNTS WERE DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. *TT*JB

Look up ODI 11152010 at NHTSA ↗

ODI 11171711 · 90,000 mi

THE HOOD WILL NOT OPEN AND IT IS JAMMED AND NOTHING WAS WRONG WITH IT BEFORE, THE PIECES ARE CHEAP AND THEY SHOULDN'T BREAK LIKE THAT

Look up ODI 11171711 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-101None
ODI 11619359 · 76,000 mi

The contact owns a 2014 Ford Fusion Hybrid. The contact stated while driving 20 MPH, there was an abnormal sound coming from the front of the vehicle. The vehicle was driven to the dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 76,000.

Look up ODI 11619359 at NHTSA ↗

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-031None
ODI 11647673 · 96,000 mi

The contact owns a 2014 Ford Fusion Hybrid. The contact stated that while turning to the left or right, the steering wheel was sticking. While driving at slow speeds in colder temperatures in a parking lot, the steering became inoperable. The steering wheel was difficult to turn. The message “Please pull over for Safety” was displayed. The contact turned off and restarted the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 19V632000 (Steering). The vehicle was taken to…

Look up ODI 11647673 at NHTSA ↗

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-091None
ODI 11686382

The contact owns a 2014 Ford Fusion Hybrid. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.

Look up ODI 11686382 at NHTSA ↗

2025-101None
ODI 11696821

Brake lights stay on even after turning off car. According to my research the problem is a brake pedal bumper that deteriorated. I actually found the rubber piece on the floor. Prior to finding out my brakes remained on, the red engine light turned on. I checked recalls for this problem, and there was one, but it was only valid for high humidity States. I live in California so I didn't qualify. Now, due to not knowing what the red light was about, and it being smog time, I cleared the engine light. Well, I didn't know that disqualifies my smog…

Look up ODI 11696821 at NHTSA ↗

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 213 reports

2019: 13 complaints · 2020: 3 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20195913
2020223
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20193500
2020800

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentSteeringPower TrainService BrakesElectrical SystemEngineUnknown Or OtherSeat BeltsStructure:Body
Steering—0
1
ODI 10744992 · 33,000 mi

VEHICLE BREAKS STOPPED WORKING AND WENT STRAIGHT TO THE FLOOR. ALSO LOSS OF STEERING. SINCE BOTH THE BRAKES AND STEERING ARE ELECTRONIC I BELIEVE THERE WAS A ELECTRONIC FAILER IN THE CAR.

Look up ODI 10744992 at NHTSA ↗

2
ODI 10667151 · 6,100 mi

ON AT LEAST 3 OCCASIONS WHEN TURNING LEFT USUALLY A HARD LEFT TURN AND USUALLY WHEN I PARK THE POWER STEERING GOES OUT AND THE DASH LIGHTS UP. IT HAS BEEN TO THE DEALER 3 TIMES AND THEY CANNOT FIND A PROBLEM BUT IF THE STEERING GOES OUT ON A TURN AT A HIGHER SPEED IT COULD CAUSE AN ACCIDENT. THE DEALER SAID WHEN THE PROBLEM HAPPENS AGAIN TO DRIVE STRAIGHT TO THE DEALERSHIP AND DON'T TURN OFF THE CAR AND THAT ONLY WORKS IF THEY ARE OPEN. I AM CONCERNED!!! *TR

Look up ODI 10667151 at NHTSA ↗

ODI 10945942

I WAS COMING HOME FROM WORK AND I GET AN ERROR MESSAGE THAT SAID "STOP SAFELY NOW". ALL OF A SUDDEN MY LIGHTS FLASHED AND MY CAR CUT OFF. MY CAR HASN'T RAN YET. I AM IN THE PROCESS OF GETTING IT TOWED TO THE DEALERSHIP. FORD, WHEN I CALLED THEN TOLD ME THAT IT WASN'T UNDER A RECALL AND I WOULD HAVE TO PAY OUT OF POCKET FOR EVERYTHING.

Look up ODI 10945942 at NHTSA ↗

0000
Power Train0—0
1
ODI 10703097 · 15,000 mi

DRIVING DOWN RURAL RESIDENTIAL AREA ROAD AT NIGHT. CAR ILLUMINATED "STOP SAFELY NOW" WARNING AND LOST POWER. CAR STALLED AND WOULD NOT RE-START LEAVING ME STRANDED. TOW TRUCK WAS CALLED AND PICKED UP CAR. DEALER REPORTED THAT CAR BLEW 125 AMP FUSE AND SEVERAL ELECTRICAL COMPONENTS DAMAGED. THIS OCCURRED APPROXIMATELY TWO WEEKS AFTER CAR'S LEAKY TRANSMISSION WAS REPAIRED. CAR STILL IN SERVICE DEPARTMENT. *TR

Look up ODI 10703097 at NHTSA ↗

1
ODI 10616119 · 1,553 mi

VEHICLE WAS ON CRUISE CONTROL (65 MPH), TAPPED BRAKES TO SLOW AROUND A CURVE, VEHICLE LOST POWER(CURVE LEFT ). NO INDICATOR LIGHTS CAME ON, COASTED TO STOP ON SHOULDER. TURNED OFF IGNITION. RESTARTED VEHICLE, RESUMED TRIP. *TR

Look up ODI 10616119 at NHTSA ↗

000
Service Brakes
1
ODI 10744992 · 33,000 mi

VEHICLE BREAKS STOPPED WORKING AND WENT STRAIGHT TO THE FLOOR. ALSO LOSS OF STEERING. SINCE BOTH THE BRAKES AND STEERING ARE ELECTRONIC I BELIEVE THERE WAS A ELECTRONIC FAILER IN THE CAR.

Look up ODI 10744992 at NHTSA ↗

0—
3
ODI 10615786 · 554 mi

VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR

Look up ODI 10615786 at NHTSA ↗

ODI 10615788 · 6,175 mi

CAR HAD PREVIOUSLY LOST FULL POWER AND BRAKES IN APRIL, INCIDENT REPEATED ITSELF THIS TIME 5500 MILES LATER WHILE AT FREEWAY SPEEDS. CAR LOST POWER BRAKES AND STEERING, WAS ABLE TO COST TO A STOP. AFTER STOPPING CAR LOCKED ITSELF IN PARK AND ENGAGED THE PARKING BRAKE, MAKING TOWING VERY DIFFICULT. AFTER NUMEROUS RESTARTS ERROR LIGHTS DISAPPEARED AND THE CAR DROVE FINE AND WAS ABLE TO BE MOVED OUT OF TRAFFIC. AFTER STOPPING CAR LOCKED ITSELF IN PARK AGAIN AND WOULD NO LONGER FUNCTION. DEALER HAS NO IDEA HOW TO FIX THIS ISSUE, HAD THIS OCCURRED W…

Look up ODI 10615788 at NHTSA ↗

ODI 11005607 · 90,005 mi

I WAS DRIVING MY FORD FUSION HYBRID TODAY ON THE INTERSTATE AND HAD A COMPLETE ENGINE FAILURE WHILE DRIVING. I WAS DRIVING, THEN A NOTICED POPPED ON MY DASHBOARD STATING TO STOP SAFELY NOW. I PRESSED THE GAS PETTLE AND THE EV MODE KICKED ON, PROPELLING MY VEHICLE SPEED TO OVER 85 MILES PER HOUR. I WAS EXTREMELY NERVOUS BECAUSE THE FORDS ELECTRIC VEHICLE ENGINES ARE LIMITED TO 85 MPH IN PURE EV MODE. I WAS ABLE TO COME TO THE SHOULDER OF THE INTERSTATE. I TURNED THE VEHICLE OFF, WAITED A FEW SECONDS AND RESTARTED THE VEHICLE. ALL SEEMED TO BE OK…

Look up ODI 11005607 at NHTSA ↗

3
ODI 10615786 · 554 mi

VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR

Look up ODI 10615786 at NHTSA ↗

ODI 10615788 · 6,175 mi

CAR HAD PREVIOUSLY LOST FULL POWER AND BRAKES IN APRIL, INCIDENT REPEATED ITSELF THIS TIME 5500 MILES LATER WHILE AT FREEWAY SPEEDS. CAR LOST POWER BRAKES AND STEERING, WAS ABLE TO COST TO A STOP. AFTER STOPPING CAR LOCKED ITSELF IN PARK AND ENGAGED THE PARKING BRAKE, MAKING TOWING VERY DIFFICULT. AFTER NUMEROUS RESTARTS ERROR LIGHTS DISAPPEARED AND THE CAR DROVE FINE AND WAS ABLE TO BE MOVED OUT OF TRAFFIC. AFTER STOPPING CAR LOCKED ITSELF IN PARK AGAIN AND WOULD NO LONGER FUNCTION. DEALER HAS NO IDEA HOW TO FIX THIS ISSUE, HAD THIS OCCURRED W…

Look up ODI 10615788 at NHTSA ↗

ODI 11005607 · 90,005 mi

I WAS DRIVING MY FORD FUSION HYBRID TODAY ON THE INTERSTATE AND HAD A COMPLETE ENGINE FAILURE WHILE DRIVING. I WAS DRIVING, THEN A NOTICED POPPED ON MY DASHBOARD STATING TO STOP SAFELY NOW. I PRESSED THE GAS PETTLE AND THE EV MODE KICKED ON, PROPELLING MY VEHICLE SPEED TO OVER 85 MILES PER HOUR. I WAS EXTREMELY NERVOUS BECAUSE THE FORDS ELECTRIC VEHICLE ENGINES ARE LIMITED TO 85 MPH IN PURE EV MODE. I WAS ABLE TO COME TO THE SHOULDER OF THE INTERSTATE. I TURNED THE VEHICLE OFF, WAITED A FEW SECONDS AND RESTARTED THE VEHICLE. ALL SEEMED TO BE OK…

Look up ODI 11005607 at NHTSA ↗

000
Electrical System
2
ODI 10667151 · 6,100 mi

ON AT LEAST 3 OCCASIONS WHEN TURNING LEFT USUALLY A HARD LEFT TURN AND USUALLY WHEN I PARK THE POWER STEERING GOES OUT AND THE DASH LIGHTS UP. IT HAS BEEN TO THE DEALER 3 TIMES AND THEY CANNOT FIND A PROBLEM BUT IF THE STEERING GOES OUT ON A TURN AT A HIGHER SPEED IT COULD CAUSE AN ACCIDENT. THE DEALER SAID WHEN THE PROBLEM HAPPENS AGAIN TO DRIVE STRAIGHT TO THE DEALERSHIP AND DON'T TURN OFF THE CAR AND THAT ONLY WORKS IF THEY ARE OPEN. I AM CONCERNED!!! *TR

Look up ODI 10667151 at NHTSA ↗

ODI 10945942

I WAS COMING HOME FROM WORK AND I GET AN ERROR MESSAGE THAT SAID "STOP SAFELY NOW". ALL OF A SUDDEN MY LIGHTS FLASHED AND MY CAR CUT OFF. MY CAR HASN'T RAN YET. I AM IN THE PROCESS OF GETTING IT TOWED TO THE DEALERSHIP. FORD, WHEN I CALLED THEN TOLD ME THAT IT WASN'T UNDER A RECALL AND I WOULD HAVE TO PAY OUT OF POCKET FOR EVERYTHING.

Look up ODI 10945942 at NHTSA ↗

1
ODI 10703097 · 15,000 mi

DRIVING DOWN RURAL RESIDENTIAL AREA ROAD AT NIGHT. CAR ILLUMINATED "STOP SAFELY NOW" WARNING AND LOST POWER. CAR STALLED AND WOULD NOT RE-START LEAVING ME STRANDED. TOW TRUCK WAS CALLED AND PICKED UP CAR. DEALER REPORTED THAT CAR BLEW 125 AMP FUSE AND SEVERAL ELECTRICAL COMPONENTS DAMAGED. THIS OCCURRED APPROXIMATELY TWO WEEKS AFTER CAR'S LEAKY TRANSMISSION WAS REPAIRED. CAR STILL IN SERVICE DEPARTMENT. *TR

Look up ODI 10703097 at NHTSA ↗

3
ODI 10615786 · 554 mi

VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR

Look up ODI 10615786 at NHTSA ↗

ODI 10615788 · 6,175 mi

CAR HAD PREVIOUSLY LOST FULL POWER AND BRAKES IN APRIL, INCIDENT REPEATED ITSELF THIS TIME 5500 MILES LATER WHILE AT FREEWAY SPEEDS. CAR LOST POWER BRAKES AND STEERING, WAS ABLE TO COST TO A STOP. AFTER STOPPING CAR LOCKED ITSELF IN PARK AND ENGAGED THE PARKING BRAKE, MAKING TOWING VERY DIFFICULT. AFTER NUMEROUS RESTARTS ERROR LIGHTS DISAPPEARED AND THE CAR DROVE FINE AND WAS ABLE TO BE MOVED OUT OF TRAFFIC. AFTER STOPPING CAR LOCKED ITSELF IN PARK AGAIN AND WOULD NO LONGER FUNCTION. DEALER HAS NO IDEA HOW TO FIX THIS ISSUE, HAD THIS OCCURRED W…

Look up ODI 10615788 at NHTSA ↗

ODI 11005607 · 90,005 mi

I WAS DRIVING MY FORD FUSION HYBRID TODAY ON THE INTERSTATE AND HAD A COMPLETE ENGINE FAILURE WHILE DRIVING. I WAS DRIVING, THEN A NOTICED POPPED ON MY DASHBOARD STATING TO STOP SAFELY NOW. I PRESSED THE GAS PETTLE AND THE EV MODE KICKED ON, PROPELLING MY VEHICLE SPEED TO OVER 85 MILES PER HOUR. I WAS EXTREMELY NERVOUS BECAUSE THE FORDS ELECTRIC VEHICLE ENGINES ARE LIMITED TO 85 MPH IN PURE EV MODE. I WAS ABLE TO COME TO THE SHOULDER OF THE INTERSTATE. I TURNED THE VEHICLE OFF, WAITED A FEW SECONDS AND RESTARTED THE VEHICLE. ALL SEEMED TO BE OK…

Look up ODI 11005607 at NHTSA ↗

—
3
ODI 10615786 · 554 mi

VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR

Look up ODI 10615786 at NHTSA ↗

ODI 10615788 · 6,175 mi

CAR HAD PREVIOUSLY LOST FULL POWER AND BRAKES IN APRIL, INCIDENT REPEATED ITSELF THIS TIME 5500 MILES LATER WHILE AT FREEWAY SPEEDS. CAR LOST POWER BRAKES AND STEERING, WAS ABLE TO COST TO A STOP. AFTER STOPPING CAR LOCKED ITSELF IN PARK AND ENGAGED THE PARKING BRAKE, MAKING TOWING VERY DIFFICULT. AFTER NUMEROUS RESTARTS ERROR LIGHTS DISAPPEARED AND THE CAR DROVE FINE AND WAS ABLE TO BE MOVED OUT OF TRAFFIC. AFTER STOPPING CAR LOCKED ITSELF IN PARK AGAIN AND WOULD NO LONGER FUNCTION. DEALER HAS NO IDEA HOW TO FIX THIS ISSUE, HAD THIS OCCURRED W…

Look up ODI 10615788 at NHTSA ↗

ODI 11005607 · 90,005 mi

I WAS DRIVING MY FORD FUSION HYBRID TODAY ON THE INTERSTATE AND HAD A COMPLETE ENGINE FAILURE WHILE DRIVING. I WAS DRIVING, THEN A NOTICED POPPED ON MY DASHBOARD STATING TO STOP SAFELY NOW. I PRESSED THE GAS PETTLE AND THE EV MODE KICKED ON, PROPELLING MY VEHICLE SPEED TO OVER 85 MILES PER HOUR. I WAS EXTREMELY NERVOUS BECAUSE THE FORDS ELECTRIC VEHICLE ENGINES ARE LIMITED TO 85 MPH IN PURE EV MODE. I WAS ABLE TO COME TO THE SHOULDER OF THE INTERSTATE. I TURNED THE VEHICLE OFF, WAITED A FEW SECONDS AND RESTARTED THE VEHICLE. ALL SEEMED TO BE OK…

Look up ODI 11005607 at NHTSA ↗

000
Engine0
1
ODI 10616119 · 1,553 mi

VEHICLE WAS ON CRUISE CONTROL (65 MPH), TAPPED BRAKES TO SLOW AROUND A CURVE, VEHICLE LOST POWER(CURVE LEFT ). NO INDICATOR LIGHTS CAME ON, COASTED TO STOP ON SHOULDER. TURNED OFF IGNITION. RESTARTED VEHICLE, RESUMED TRIP. *TR

Look up ODI 10616119 at NHTSA ↗

3
ODI 10615786 · 554 mi

VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR

Look up ODI 10615786 at NHTSA ↗

ODI 10615788 · 6,175 mi

CAR HAD PREVIOUSLY LOST FULL POWER AND BRAKES IN APRIL, INCIDENT REPEATED ITSELF THIS TIME 5500 MILES LATER WHILE AT FREEWAY SPEEDS. CAR LOST POWER BRAKES AND STEERING, WAS ABLE TO COST TO A STOP. AFTER STOPPING CAR LOCKED ITSELF IN PARK AND ENGAGED THE PARKING BRAKE, MAKING TOWING VERY DIFFICULT. AFTER NUMEROUS RESTARTS ERROR LIGHTS DISAPPEARED AND THE CAR DROVE FINE AND WAS ABLE TO BE MOVED OUT OF TRAFFIC. AFTER STOPPING CAR LOCKED ITSELF IN PARK AGAIN AND WOULD NO LONGER FUNCTION. DEALER HAS NO IDEA HOW TO FIX THIS ISSUE, HAD THIS OCCURRED W…

Look up ODI 10615788 at NHTSA ↗

ODI 11005607 · 90,005 mi

I WAS DRIVING MY FORD FUSION HYBRID TODAY ON THE INTERSTATE AND HAD A COMPLETE ENGINE FAILURE WHILE DRIVING. I WAS DRIVING, THEN A NOTICED POPPED ON MY DASHBOARD STATING TO STOP SAFELY NOW. I PRESSED THE GAS PETTLE AND THE EV MODE KICKED ON, PROPELLING MY VEHICLE SPEED TO OVER 85 MILES PER HOUR. I WAS EXTREMELY NERVOUS BECAUSE THE FORDS ELECTRIC VEHICLE ENGINES ARE LIMITED TO 85 MPH IN PURE EV MODE. I WAS ABLE TO COME TO THE SHOULDER OF THE INTERSTATE. I TURNED THE VEHICLE OFF, WAITED A FEW SECONDS AND RESTARTED THE VEHICLE. ALL SEEMED TO BE OK…

Look up ODI 11005607 at NHTSA ↗

3
ODI 10615786 · 554 mi

VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR

Look up ODI 10615786 at NHTSA ↗

ODI 10615788 · 6,175 mi

CAR HAD PREVIOUSLY LOST FULL POWER AND BRAKES IN APRIL, INCIDENT REPEATED ITSELF THIS TIME 5500 MILES LATER WHILE AT FREEWAY SPEEDS. CAR LOST POWER BRAKES AND STEERING, WAS ABLE TO COST TO A STOP. AFTER STOPPING CAR LOCKED ITSELF IN PARK AND ENGAGED THE PARKING BRAKE, MAKING TOWING VERY DIFFICULT. AFTER NUMEROUS RESTARTS ERROR LIGHTS DISAPPEARED AND THE CAR DROVE FINE AND WAS ABLE TO BE MOVED OUT OF TRAFFIC. AFTER STOPPING CAR LOCKED ITSELF IN PARK AGAIN AND WOULD NO LONGER FUNCTION. DEALER HAS NO IDEA HOW TO FIX THIS ISSUE, HAD THIS OCCURRED W…

Look up ODI 10615788 at NHTSA ↗

ODI 11005607 · 90,005 mi

I WAS DRIVING MY FORD FUSION HYBRID TODAY ON THE INTERSTATE AND HAD A COMPLETE ENGINE FAILURE WHILE DRIVING. I WAS DRIVING, THEN A NOTICED POPPED ON MY DASHBOARD STATING TO STOP SAFELY NOW. I PRESSED THE GAS PETTLE AND THE EV MODE KICKED ON, PROPELLING MY VEHICLE SPEED TO OVER 85 MILES PER HOUR. I WAS EXTREMELY NERVOUS BECAUSE THE FORDS ELECTRIC VEHICLE ENGINES ARE LIMITED TO 85 MPH IN PURE EV MODE. I WAS ABLE TO COME TO THE SHOULDER OF THE INTERSTATE. I TURNED THE VEHICLE OFF, WAITED A FEW SECONDS AND RESTARTED THE VEHICLE. ALL SEEMED TO BE OK…

Look up ODI 11005607 at NHTSA ↗

—000
Unknown Or Other00000—
1
ODI 10759525 · 35,678 mi

I HAVE AN 2014 FORD FUSION HYBRID. AFTER READING ALL OF THE COMPLAINTS FROM OTHER DRIVERS, I WANT TO BE PRO ACTIVE AND FIND OUT WHAT PART, EXACTLY IS ON BACK ORDER FOR SO MANY YEARS. AS AN ASE CERTIFIED (RE-CERTIFIED) TECHNICION, A.A..S DEGREE AUTO MECHANICS AND A.A.S. DEGREE IN DIAGNOSTICS (1989). NOW, HOW DO I PROTECT MY WIFE WHILE IN THE PASSENGER SEAT? 2013 FORD FUSION. THE NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); JUN 16, 2015 PLEASE ADVISE ME, AND SINCE ALL I NEED IS THE PART...GO GET ONE OFF THE ASSEMBLY LINE. …

Look up ODI 10759525 at NHTSA ↗

0
Seat Belts00000
1
ODI 10759525 · 35,678 mi

I HAVE AN 2014 FORD FUSION HYBRID. AFTER READING ALL OF THE COMPLAINTS FROM OTHER DRIVERS, I WANT TO BE PRO ACTIVE AND FIND OUT WHAT PART, EXACTLY IS ON BACK ORDER FOR SO MANY YEARS. AS AN ASE CERTIFIED (RE-CERTIFIED) TECHNICION, A.A..S DEGREE AUTO MECHANICS AND A.A.S. DEGREE IN DIAGNOSTICS (1989). NOW, HOW DO I PROTECT MY WIFE WHILE IN THE PASSENGER SEAT? 2013 FORD FUSION. THE NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); JUN 16, 2015 PLEASE ADVISE ME, AND SINCE ALL I NEED IS THE PART...GO GET ONE OFF THE ASSEMBLY LINE. …

Look up ODI 10759525 at NHTSA ↗

—0
Structure:Body0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

12 mentions · 18.5% of complaints

Median mileage: 90,003 mi (12 usable records).

ODI 10577308 · 4,276 mi

PULLING INTO A PARKING LOT WARNING LIGHT CAME ON THAT SAID STEERING FAULT - SERVICE NOW. I WENT INTO MY APPOINTMENT CAME OUT STARTED THAT CAR TO GO TO THE FORD DEALER WHICH WAS APPROXIMATELY 15 MILES AWAY AND WHEN I STARTED TO BACK OUT OF MY PARKING SPACE - WARNING LIGHT SAYING "STEERING FAILURE-PULL OVER SAFELY ALONG WITH ALARMS AND THE TRACTION CONTROL LIGHT WERE FLASHING IN WARNING AND I HAD ZERO STEERING CAPABILITY. HAD TO CALL ROAD SIDE ASSISTANCE. IT WAS LESS THAN 50 FEET THAT I HAD DRIVEN FROM THE FIRST WARNING LIGHT. IN MY OPINION IF I…

Look up ODI 10577308 at NHTSA ↗

ODI 10615786 · 554 mi

VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR

Look up ODI 10615786 at NHTSA ↗

ODI 10944084 · 35,000 mi

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED AT 35 MPH, AN ABNORMAL NOISE EMITTED FROM FRONT DRIVER SIDE OF THE VEHICLE AS THE BRAKE PEDAL BECAME EXTREMELY SOFT AND WENT TO FLOORBOARD. AS A RESULT, THE BRAKES HESITATED TO RESPOND AS THE CONTACT REACHED AN INTERSECTION AND THE BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE EVENTUALLY STOPPED AND THE INFORMATION CENTER DISPLAYED THAT THERE WAS BRAKE FAILURE MESSAGE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE …

Look up ODI 10944084 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

5 mentions · 7.7% of complaints

Median mileage: 23,500 mi (4 usable records).

ODI 10676362 · 12,000 mi

MY WIFE WAS TRAVELING DOWN A LOCAL ROAD (5 LANES) AND SPEED LIMIT 40 MPH GETTING INTO THE CENTER LEFT TURN LANE, THERE WERE THREE ADDITIONAL CARS IN FRONT OF HER. SHE WAS PROBABLY DOING ABOUT 15 MPH AT MOST AND BEGAN TO DEPRESS THE BRAKE PEDAL WHEN SHE EXPERIENCED WHAT WE SUBSEQUENTLY LEARNED IS CALLED A "HARD STOP/HARD BRAKE" - THIS IS WHEN THE ELECTRONIC BRAKES FAIL AND THE MANUAL BRAKES TAKE OVER. LUCKILY, SHE IS A VERY CAUTIOUS DRIVER AND NOT PRONE TO QUICK STOPS. THE CAR SLOWED AND FINALLY CAME TO A HALT WITHOUT HITTING THE CAR IN FRONT…

Look up ODI 10676362 at NHTSA ↗

ODI 10722155 · 1,000 mi

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. WHILE OPERATING THE VEHICLE, THE BRAKE SENSOR LIGHT WOULD SUDDENLY ILLUMINATE AND THE ABS WAS ERRONEOUSLY ACTIVATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE ABS COULD BE HEARD OPERATING. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS DUE TO THE FAILURE. THE DEALER REPROGRAMMED THE BRAKE COMPUTER, BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE BRAKE BOOSTER WAS REPLACED. THE CONTACT THEN EXPERIENCED A CONDITION IN WHICH THE BRAKE PEDAL WAS TOO SENSITI…

Look up ODI 10722155 at NHTSA ↗

ODI 10944084 · 35,000 mi

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED AT 35 MPH, AN ABNORMAL NOISE EMITTED FROM FRONT DRIVER SIDE OF THE VEHICLE AS THE BRAKE PEDAL BECAME EXTREMELY SOFT AND WENT TO FLOORBOARD. AS A RESULT, THE BRAKES HESITATED TO RESPOND AS THE CONTACT REACHED AN INTERSECTION AND THE BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE EVENTUALLY STOPPED AND THE INFORMATION CENTER DISPLAYED THAT THERE WAS BRAKE FAILURE MESSAGE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE …

Look up ODI 10944084 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

5 mentions · 7.7% of complaints

Median mileage: 6,175 mi (5 usable records).

ODI 10615786 · 554 mi

VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR

Look up ODI 10615786 at NHTSA ↗

ODI 10615788 · 6,175 mi

CAR HAD PREVIOUSLY LOST FULL POWER AND BRAKES IN APRIL, INCIDENT REPEATED ITSELF THIS TIME 5500 MILES LATER WHILE AT FREEWAY SPEEDS. CAR LOST POWER BRAKES AND STEERING, WAS ABLE TO COST TO A STOP. AFTER STOPPING CAR LOCKED ITSELF IN PARK AND ENGAGED THE PARKING BRAKE, MAKING TOWING VERY DIFFICULT. AFTER NUMEROUS RESTARTS ERROR LIGHTS DISAPPEARED AND THE CAR DROVE FINE AND WAS ABLE TO BE MOVED OUT OF TRAFFIC. AFTER STOPPING CAR LOCKED ITSELF IN PARK AGAIN AND WOULD NO LONGER FUNCTION. DEALER HAS NO IDEA HOW TO FIX THIS ISSUE, HAD THIS OCCURRED W…

Look up ODI 10615788 at NHTSA ↗

ODI 10616119 · 1,553 mi

VEHICLE WAS ON CRUISE CONTROL (65 MPH), TAPPED BRAKES TO SLOW AROUND A CURVE, VEHICLE LOST POWER(CURVE LEFT ). NO INDICATOR LIGHTS CAME ON, COASTED TO STOP ON SHOULDER. TURNED OFF IGNITION. RESTARTED VEHICLE, RESUMED TRIP. *TR

Look up ODI 10616119 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

5 mentions · 7.7% of complaints

Median mileage: 37,452 mi (5 usable records).

ODI 10667151 · 6,100 mi

ON AT LEAST 3 OCCASIONS WHEN TURNING LEFT USUALLY A HARD LEFT TURN AND USUALLY WHEN I PARK THE POWER STEERING GOES OUT AND THE DASH LIGHTS UP. IT HAS BEEN TO THE DEALER 3 TIMES AND THEY CANNOT FIND A PROBLEM BUT IF THE STEERING GOES OUT ON A TURN AT A HIGHER SPEED IT COULD CAUSE AN ACCIDENT. THE DEALER SAID WHEN THE PROBLEM HAPPENS AGAIN TO DRIVE STRAIGHT TO THE DEALERSHIP AND DON'T TURN OFF THE CAR AND THAT ONLY WORKS IF THEY ARE OPEN. I AM CONCERNED!!! *TR

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ODI 10763372 · 22,500 mi

WHILE DRIVING ON THE HIGHWAY, THE POWER STEERING FAILED. WITH DIFFICULTY, I WAS ABLE TO GET THE VEHICLE HOME. IT WAS ESPECIALLY DIFFICULT TO TURN THE VEHICLE AT LOWER SPEEDS AFTER I LEFT THE FREEWAY. THE NEXT DAY, I TURNED ON THE CAR AND THE STEERING WAS WORKING AGAIN. FOR A COUPLE MILES, THEN THE POWER STEERING LOSS RESUMED. I CAREFULLY DROVE IT TO THE DEALERSHIP ON MONDAY, WHERE IT REMAINS.

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ODI 10983014 · 37,452 mi

I WENT OUT TO START MY VEHICLE AND GOT WARNING LIGHTS, STEERING ASSIST NEEDS ATTENTION, HILL START ASSIST NEEDS ATTENTION. SERVICE VEHICLE. I HAD NO POWER STEERING AT THIS POINT AND HAD TO TOW THE VEHICLE TO THE DEALER. JUST OUT OF WARRANTY AT 37K MILES. THE STEERING GEAR HAD TO BE REPLACED. THIS SOUNDS VERY SIMILAR TO WHAT HAS BEEN HAPPENING IN THE FORD FUSION MODELS WHICH HAD A RECALL, BUT NO RECALL ON THE HYBRIDS! I'M THANKFUL IT HAPPENED IN MY DRIVEWAY AND NOT ON THE HIGHWAY.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

2 mentions · 3.1% of complaints

Median mileage: 22,000 mi (2 usable records).

ODI 10782842 · 15,000 mi

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE KEY FOB FRACTURED AND THE KEY BECAME DETACHED FROM THE FOB. THE VEHICLE WOULD NOT START. THE VEHICLE HAD TO BE STARTED USING PLIERS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE KEY FOB WAS FRACTURED AND NEEDED TO BE REPLACED. THE FOB WAS NOT REPLACED. THE CONTACT WAS ABLE TO USE A SPARE KEY TO OPERATE THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 02/0…

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ODI 11040891 · 29,000 mi

I WAS DRIVING 25MPH ON A NEIGHBORHOOD ROAD WHEN I SLOWED DOWN TO GO OVER A SPEED BUMP. AFTER GOING OVER THE BUMP, I WENT TO ACCELERATE AND THE CAR FELT AS IF IT HAD CHOKED AND LOST ALL POWER. WITHIN 30 SECONDS A WARNING ON MY DASH ASKED ME TO PULL OVER SAFELY NOW. AFTER FINDING A SAFE PLACE TO PULL OVER, I REMAINED IN MY CAR. THE BATTERY LIFE CONTINUED TO RUN DOWN UNTIL IT WAS DEAD AND THE MOTOR NEVER KICKED ON TO RECHARGE IT. IT TURNED ITSELF OFF AND 30 MINUTES LATER I TRIED TO RESTART MY VEHICLE. IT TURNED ON, ATTEMPTED TO TURN ON ITS MOTOR S…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Hard or delayed shifting

2 mentions · 3.1% of complaints

Median mileage: 72,750 mi (2 usable records).

ODI 10622341 · 5,500 mi

MY WIFE AND I WERE DRIVING SOUTH ON I-95 IN FLORIDA. UNBEKNOWNST TO ME, MY WIFE'S BLOUSE CAUGHT ON THE ELECTRIC EMERGENCY BRAKE LOCATED ON THE LEFT SIDE OF THE CENTER CONSOLE AND THIS MOMENTARILY ENGAGED IT. OUR CAR SCREECHED AND LURCHED FORWARD AS THE BRAKE TRIED TO ENGAGE. WHEN SHE FINALLY DISENGAGED HER CLOTHING FROM THE EMERGENCY BRAKE LEVER, THE CAR RETURNED TO NORMAL OPERATION. MIND YOU ALL OF THIS HAPPENED AT 70 MPH! FIRST, WHY WOULD THAT SWITCH BE ACTIVE WHEN THE CAR IS MOVING? UNLIKE A MANUAL EMERGENCY BRAKE OPERATED BY A LEVER, THE…

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ODI 11463823 · 140,000 mi

The contact owns a 2014 Ford Fusion Hybrid. The contact stated while driving approximately 70 MPH, the vehicle jerked sharply to the right while the power steering assist warning light and other unknown warning lights illuminated. The contact mentioned that the power steering failed to function as needed. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b