U.S. public vehicle records

Ford FUSION HYBRID electrical problems

82 complaint narratives mention electrical terms.

Key facts

1,197 owner complaints analyzed

2 distinct recall campaigns

73,626 mi median reported failure mileage

Scope: 2010 to 2020 model years. Data updated: 2026-09-30 (September 30, 2026). 845 complaints include usable failure mileage. View data status.

Electrical and battery issues evidence

82 of 1,197 complaints match this topic (6.9%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 10535170 · 2013-08-13 (August 13, 2013)

I WAS GOING DOWN A SLIGHT HILL AT APPROXIMATELY 20MPH WITHOUT BRAKES BECAUSE THE VEHICLE WAS STAYING AT A STEADY SPEED WITHOUT THEM. SUDDENLY THE VEHICLE STARTED ACCELERATING ON ITS OWN. I BRIEFLY APPLIED THE BRAKES AND THEN LET UP ON THE BRAKES. THE VEHICLE AGAIN STARTED TO ACCELERATE. ABOUT THAT TIME I NOTICED A YELLOW WRENCH ICON (SIMILAR TO ENGINE LIGHT). WHILE I WAS LOOKING AT THE WARNING LIGHT THE VEHICLE CAME DANGEROUSLY CLOSE TO THE VEHICLE IN FRONT OF ME. THIS IS THE 4TH TIME THIS HAS HAPPENED WITH THIS VEHICLE OVER A PERIOD O…

Owner-reported narrative. 61,000 miles reported. Look up ODI 10535170 at NHTSA ↗

Owner report 10535236 · 2013-08-13 (August 13, 2013)

CAR PERFORMING NORMALLY THEN WRENCH SYMBOL COMES ON DASH AND CAR ACCELERATOR WOULD NOT RESPOND. LIMPED CAR OVER TO FORD DEALER ON THE HYBRID BATTERY. DEALER WHO DID NOT HAVE STAFF ENOUGH TOO LOOK AT IT FOR 2 DAYS. TOWED OVER TO DEALER NEAR ME . HEARD TODAY IT IS A BAD THROTTLE BODY AND ASSOCIATED ELECTRONICS AND GOING TO COST $600-$700 TO REPLACE. LOOKING A THE INTERNET IT SURE SEEMS A LOT OF OWNERS ARE HAVING THE SAME ISSUE. THERE IS ACTUALLY A VIDEO NOW ON U-TUBE ON HOW TO REPLACE YOURSELF THERE ARE SO MANY OF THESE THROTTLE BODY'S FAILING. …

Owner-reported narrative. 40,100 miles reported. Look up ODI 10535236 at NHTSA ↗

Owner report 10536696 · 2013-08-22 (August 22, 2013)

WHEN DRIVING ON THE HIGHWAY AT 65 MILES AN HOUR, A WRENCH LIGHT WENT ON IN THE CAR AND WITHIN SECONDS THE CAR LOST POWER AND I WAS ONLY ABLE TO GO 20-30 MILES PER HOUR. GOT OFF THE HIGHWAY, PULLED OVER AT A GAS STATION AND TURNED THE CAR OFF. AFTER ABOUT 15 MINUTES I TURNED THE CAR BACK ON (THINKING IT MIGHT HAVE BEEN AN ISSUE WITH MY HYBRID BATTERY), THE CAR SEEMED TO WORKING OKAY BUT JUST TO BE SAFE I DROVE THE CAR 10 MILES TO THE LOCAL FORD DEALER. THE SERVICE ADVISOR TOOK A QUICK LOOK AT IT AND AGREED THAT IT WAS THE BATTERY (SAID IT HAD…

Owner-reported narrative. 55,500 miles reported. Look up ODI 10536696 at NHTSA ↗

Owner report 10622328 · 2014-08-14 (August 14, 2014)

I WAS DRIVING AT ABOUT 30 MPH WHEN A YELLOW WRENCH LIGHT ICON CAME ON. THE CAR STOPPED ACCELERATING, AND IT SEEMED LIKE ONLY THE ELECTRICAL POWER FROM THE BATTERY WAS KEEPING IT GOING. I HAD JUST EXITED A BUSY FREEWAY WHERE PEOPLE WERE GOING 65 MPH AND HIGHER, AND IF I HAD NOT JUST HAPPENED TO EXIT I FEAR I WOULD HAVE HAD AN ACCIDENT. *TR

Owner-reported narrative. 75,000 miles reported. Look up ODI 10622328 at NHTSA ↗

Owner report 10631426 · 2014-09-08 (September 8, 2014)

ENGINE CUT OFF AND THE CAR ENTERED IN TO SAFE MODE (BATTERY ONLY DRIVE SYSTEM). TOOK IT TO DEALERSHIP AND THEY SAID THE THROTTLE BODY NEEDS REPLACING. IT SEEMS TO BE A COMMON DEFECT. SO MUCH SO THAT FORD ISSUED A SELECTIVE RECALL, BUT MINE ISN'T INCLUDED FOR SOME REASON. DEALER CLAIMS THEY HAVE REPLACED A LOT OF THEM. *TR

Owner-reported narrative. 64,819 miles reported. Look up ODI 10631426 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

1,197 unique complaints in this selection. Analysis snapshot: 2026-09-30.

70.6%Usable mileage845 / 1,197 records

100.0%Valid incident date1,197 / 1,197 records

100.0%Valid filing date1,197 / 1,197 records

100.0%Ordered incident and filing dates1,197 / 1,197 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2010	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020
Steering	13727.0% ODI 10563626 · 19,300 mi MONDAY, JAN. 27 - POWER SUDDENLY GAVE OUT WHEN ACCELERATING ON FREEWAY. SERVICE WRENCH HAD BEEN ON EARLIER THAT DAY BUT HAD GONE OFF. DIXON FORD TOLD US IT WAS OK TO DRIVE. I WAS IN LEFT LANE AND HAD TO CROSS 5 LANES TO GET TO MEDIAN. TOOK IT IN TO WALNUT CREEK FORD AND THEY "RE-FLASHED IT", SAYING NO CONCERN WAS PRESENT AT THE TIME. THEY GAVE THE DANGEROUS CAR BACK TO US FRI, JAN 31ST 130 MILES DRIVEN IN 2ND LANE (ONE FROM CARPOOL LANE) AT 65 MPH ACCEL LIGHTLY SUDDENLY, CAR'S GAS GAVE OUT, LIKE BEFORE THE ROAD CURVED TO RIGHT. TRY TO STE… Look up ODI 10563626 at NHTSA ↗	4332.6% ODI 10584529 · 69,000 mi SERVICE POWER STEERING NOW AND SERVICETRACT MESSAGE DISPLAYED, STEERING WHEEL WAS VERY STIFF AND I COULDN'T STEER CAR. MY CAR HAD TO BE TOWED TO A FORD DEALERSHIP AND THEY TOLD ME PROBLEM WAS DUE TO A PRE-EXISTING DEFECT. *TR Look up ODI 10584529 at NHTSA ↗	3637.5% ODI 10532993 · 9,930 mi UPON EXIT OFF OF EXPRESSWAY, CAR GAVE MESSAGE "POWER ASSIST FAULT 1" BLINKING. LOST POWER STEERING, ALSO ADVANCE TRAC NOTICE STARTED BLINKING WITH PICTURE OF SKIDDING CAR. TOTAL STEERING LOSS OCCURRED IN STOPPED TRAFFIC AS TRIED TO TURN CORNER. MANUAL DIFFICULT STEERING RETURNED IF CAR WAS MOVING. PARKED CAR AND VISITED FRIENDS. AFTER 2 HOURS RETURNED TO CAR AND AFTER STARTING EVERYTHING WORKED. NO MORE MESSAGES. CAR WAS SERVICED ON JULY 3RD FOR 10,000 MILE CHECKUP BY KINDLE FORD PREVIOUS TO INCIDENT. WHEN CALLED KINDLE FORD ON 7/29… Look up ODI 10532993 at NHTSA ↗	1915.1% ODI 10514854 · 500 mi WHILE TRAVELING NORTH ON CA-2 NEAR SAN FERNANDO ROAD, THE STEERING STARTED TO FEEL WOBBLY. ABOUT 2 SECONDS LATER, THE COMPUTER SCREEN IN THE INSTRUMENT CLUSTER DISPLAYED AN ALERT SAYING TO SERVICE THE STEERING SOON; ABOUT 2 SECONDS AFTER THAT, IT SAID "STEERING LOSS - STOP SAFELY" ALONG WITH AN AUDIBLE WARNING SOUND. THE CURVATURE OF THE ROAD WAS SUCH THAT GOING STRAIGHT AHEAD PUT THE CAR ON THE ROAD SHOULDER WITH ENOUGH TIME TO STOP, SO I CANNOT SAY WHETHER THE STEERING WOULD HAVE WORKED IF I HAD APPLIED EXTREMELY HIGH FORCE TO THE STEERING W… Look up ODI 10514854 at NHTSA ↗	1421.5% ODI 10577308 · 4,276 mi PULLING INTO A PARKING LOT WARNING LIGHT CAME ON THAT SAID STEERING FAULT - SERVICE NOW. I WENT INTO MY APPOINTMENT CAME OUT STARTED THAT CAR TO GO TO THE FORD DEALER WHICH WAS APPROXIMATELY 15 MILES AWAY AND WHEN I STARTED TO BACK OUT OF MY PARKING SPACE - WARNING LIGHT SAYING "STEERING FAILURE-PULL OVER SAFELY ALONG WITH ALARMS AND THE TRACTION CONTROL LIGHT WERE FLASHING IN WARNING AND I HAD ZERO STEERING CAPABILITY. HAD TO CALL ROAD SIDE ASSISTANCE. IT WAS LESS THAN 50 FEET THAT I HAD DRIVEN FROM THE FIRST WARNING LIGHT. IN MY OPINION IF I… Look up ODI 10577308 at NHTSA ↗	1532.6% ODI 10712048 · 1,300 mi GOOD AFTERNOON, I WANT TO BRING THIS TO YOUR ATTENTION. I DON'T KNOW IF IT'S A PROBLEM WITH FORD OR WITH ME. SO PLEASE BEAR WITH ME. I JUST PURCHASED THE ABOVE VEHICLE ABOUT 3 WEEKS AGO. IT IS BRAND NEW. THIS VEHICLE COMES WITH A FEATURE CALLED "ACTIVE PARK ASSIST." IT IS NEW TO ME AND HAVE NEVER OWNED A VEHICLE WITH THIS FEATURE PREVIOUSLY. YESTERDAY, I USED IT FOR THE FIRST TIME. I TURNED IT ON AND LET IT PARALLEL PARK FOR ME. I FOLLOWED THE DIRECTIONS ON THE VEHICLE VIDEO SCREEN AND TOOK MY HANDS OF THE WHEEL. THE VEHICLE THEN BACKED INTO T… Look up ODI 10712048 at NHTSA ↗	47.5% ODI 11024554 · 21,017 mi WHILE DRIVING THE CAR AT ABOUT 25 MILES AN HOUR, FIRST THE TRACTION CONTROL LIGHT CAME ON THEN THE ENGINE LIGHT THEN THE AIRBAG LIGHT THEN THERE WAS A WARNING TO STOP DRIVING THE CAR. A BIG EXCLAMATION MARK WAS IN THE DISPLAY. THE CAR LOST POWER AND SLOWED TO A STOP. I PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. I TRIED RESTARTING THE CAR AND ALL OF THE WARNING LIGHTS WERE STILL THERE SO I RAN THE VEHICLE DIAGNOSTICS REPORT. WHICH STATED THERE WAS A THROTTLE PROBLEM AND ENGINE FAILURE AND AIRBAG FAILURE AND BRAKE FAILURE. I HAD THE C… Look up ODI 11024554 at NHTSA ↗	1217.4% ODI 11079736 TL* THE CONTACT OWNS A 2017 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000(STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RICHMOND FORD WEST (10751 W BROAD ST, GLEN ALLEN, VA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIEN… Look up ODI 11079736 at NHTSA ↗	711.9% ODI 11254783 · 19,878 mi TL* THE CONTACT OWNED A 2018 FORD FUSION HYBRID. WHILE THE CONTACT WAS ENTERING THE HIGHWAY ON RAMP AT 45 MPH, ANOTHER VEHICLE VEERED INTO THE CONTACT'S LANE. THE CONTACT JERKED THE STEERING WHEEL AND ATTEMPTED TO DEPRESS THE BRAKE PEDAL TO AVOID THE OTHER VEHICLE; HOWEVER, THE WHEELS SEIZED. AS A RESULT, THE CONTACT'S VEHICLE DROVE OFF ROAD, OVER A CURB, AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LO… Look up ODI 11254783 at NHTSA ↗	514.3% ODI 11278013 · 35,000 mi TL* THE CONTACT'S SPOUSE RENTED A 2019 FORD FUSION. WHILE DRIVING APPROXIMATELY 35-40 MPH, THE STEERING SEIZED WITHOUT WARNING. THE DRIVER WAS UNABLE TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SUSPENSION FRACTURED AND CAUSED THE FRONT DRIVER'S SIDE WHEEL TO MAKE CONTACT WITH THE INNER WHEEL WELL AND SEIZE IN PLACE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE … Look up ODI 11278013 at NHTSA ↗	112.5% ODI 11556492 While driven collision sensor sudenly activated and locked my steeringweel,now vehicle is inoperative due to this issue, dealer is not repairing it while under warranty or not even making a estimate diagnosis. Look up ODI 11556492 at NHTSA ↗
Air Bags	13526.6% ODI 10676281 · 5,000 mi AIRBAG DISABLED WARNING LIGHT APPEARED ON DASH. TOOK IT TO DEALER AND AFTER 2 DAYS, IT WAS DECIDED THAT THE COMPUTER CONTROLLING THE AIRBAGS HAD TO BE REPLACED. FOR THE NEXT 4 YEARS THIS SAME LIGHT HAS COME ON INDICATING THE AIRBAGS ARE NOT OPERATING. EACH TIME THE SAME DEALER HAS SAID THE PROBLEM WAS "IN THE WIRING HARNESS UNDER THE PASSENGER SEAT". IT WORKS FOR A TIME AND THEN WITH NO WARNING FAILS AGAIN. ON ONE OCCASION IT OCCURRED JUST WHEN LEAVING ON A 2500 MILE TRIP SO WE WERE WITHOUT AIRBAG PROTECTION. I AM CONVINCED THAT IT HAS TO D… Look up ODI 10676281 at NHTSA ↗	3425.8% ODI 10926174 WAITING SINCE RECEIVING RECALL 16V384 (MAY'16) FOR FORD TO ADVISE WHEN PARTS ARE AVAILABLE TO FIX. IN MEANTIME, WE ARE NOT DRIVING VEHICLE DUE TO SAFETY CONCERNS. THIS IS TAKING MUCH TOO LONG TO RESOLVE. Look up ODI 10926174 at NHTSA ↗	3233.3% ODI 10512244 · 10,000 mi TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT STATED THAT THE LIGHT FOR THE PASSENGER'S SIDE AIR BAG WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE DEALER COULD NOT DUPLICATE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE 10,000. *TR Look up ODI 10512244 at NHTSA ↗	107.9% ODI 10494673 · 409 mi APPROXIMATELY AFTER 10 MINUTES OF DRIVING, THE ENGINE SHUT DOWN AND THE ELECTRIC MOTOR GOT STUCK AT ABOUT HALF ITS POWER (ACCORDING TO THE DISPLAY ON THE DASHBOARD). THE FRONT AIR BAG MALFUNCTION LIGHT WAS ON (THIS HAD HAPPENED 3 TIMES BEFORE DURING THE PAST TWO WEEKS), THE "HILL ASSIST OFF" LIGHT TURNED ON, AND A LARGE WARNING MESSAGE CAME UP ON THE LEFT SIDE OF THE DASHBOARD. THE VEHICLE HAD VERY LITTLE POWER, I MANAGED TO GET TO THE SIDE OF THE ROAD AND PULLED OVER IN A PARKING LOT. PARKED AND TURNED THE IGNITION OFF, WAITED A MINUTE AND STA… Look up ODI 10494673 at NHTSA ↗	34.6% ODI 10606829 · 2,900 mi ON 4/29/2014 THE REAR DRIVER SIDE SEAT BELT RECEPTACLE BROKE WHEN TRYING TO LATCH SEAT BELT. TODAY, 6/26/2014, THE PASSENGER REAR SEAT BELT RECEPTACLE BROKE. THESE ARE FORD'S NEW SEAT BELTS WITH AIRBAGS IN THEM. THE RECEPTACLES SEEM TO BE CHEAPLY MADE. I HAVE BEEN WAITING FOR 6 WEEKS TO GET THE FIRST ONE REPLACED BECAUSE FORD SAYS THEY ARE ON BACK ORDER. *TR Look up ODI 10606829 at NHTSA ↗	12.2% ODI 11144429 · 75,000 mi TAKATA RECALL Look up ODI 11144429 at NHTSA ↗	47.5% ODI 11143965 · 29,010 mi TAKATA RECALL Look up ODI 11143965 at NHTSA ↗	710.1% ODI 11162346 · 42,000 mi TAKATA RECALL THIS CAR DOES NOT HAVE RELIABLE BREAKS I WAS IN AN ACCIDENT ON 12/26/18. I APPLIED THE BRAKES AND NOTHING HAPPENED. NOW I'M LEFT WITH BEING RESPONSIBLE FOR THIS . AND THE STEERING WHEEL AIRBAG BLEW SMOKE IN MY FACE AND THIS CAR HAS TWO OPEN RECALLS AND IT'S A RENTAL THROUGH HERTZ Look up ODI 11162346 at NHTSA ↗	610.2% ODI 11175253 2009 FORD. CONSUMER WRITES SEEKING REIMBURSEMENT FOR RENTAL WHILE WAITING FOR TAKATA AIRBAG SAFETY RECALL TO BE REPAIRED ON VEHICLE. LD TR Look up ODI 11175253 at NHTSA ↗	38.6% ODI 11331076 · 23,000 mi I WAS IN A CAR ACCIDENT THAT ULTIMATELY TOTALED THE CAR. THE AIRBAG UNDER THE DRIVER SIDE DASH CAME OUT BUT THE AIRBAG IN THE STEERING WHEEL DID NOT COME OUT NOR DID THE SEATBELT LOCK. MY HEAD AND FACE HIT THE WINDSHIELD LEAVING ME WITH INJURIES TO MY FACE AND NOSE AND I HAD INJURIES ON THE ENTIRE LEFT SIDE OF MY BODY. I WAS GOING 45 MPH AND FELL ASLEEP AT THE WHEEL. I VEERED OFF INTO A DITCH AND HIT THE OTHER SIDE OF IT. TRDT*JB Look up ODI 11331076 at NHTSA ↗	112.5% ODI 11326238 · 5,000 mi I GOT INTO AN ACCIDENT ON THE HIGHWAY, DEAR RAN IN FRONT OF ME, HIT DEER CAR LOST CONTROL AND WENT INTO A DITCH, HITTING A TREE. MY AIR BAG DIDN'T DEPLOY AND MY SEATBELT DIDN'T LOCK UP. AFTER I GOT AN ALERT ON MY PHONE SAYING IT WAS FAULTY. SUFFERING WITH NECK AND BACK INJURIES.DTJB *TR Look up ODI 11326238 at NHTSA ↗
Service Brakes	7915.6% ODI 10498326 · 52,395 mi ON 1/1712013 I WAS DRIVING BACK TO MY OFFICE IN LIGHT TRAFFIC WHEN SUDDENLY I HEARD A DING AND NOTICED RED WORDS APPEARED ON MY DASH WHERE THE HYBRID GAUGE NORMALLY IS. IT READ BRAKE SYSTEM FAILURE. I HAD IT TOWED FROM MY MECHANIC TO THE DEALERSHIP MECHANIC. I WAS TOLD IT WAS THE VACUUM HOSE AND HAD IT REPAIRED. ON 2/15/2013, IT HAPPENED AGAIN, TWICE. FIRST TIME I WAS GOING ABOUT 30MPH AND MADE A HARD RIGHT TURN TO A SIDE STREET WHERE ONCE AGAIN PUMPING THE BRAKES DID NOTHING. I SWITCHED TO NEUTRAL AND COASTED TO A STOP. AFTER 10 MINUTES I DECI… Look up ODI 10498326 at NHTSA ↗	2115.9% ODI 10650106 · 14,947 mi BRAKE WARNING LIGHTS CAME ON AND TOTAL LOSS OF BRAKES. THIS HAS HAPPENED TWICE IN TWO WEEKS. HAS BEEN TO A FORD DEALER TO HAVE THE PROBLEM LOOKED AT THEY FOUND NOTHING, TOLD ME TO DRIVE THE CAR AND IF IT HAPPENS AGAIN THEY WOULD PUT THE CAR ON AN ELECTRONIC TESTER. THE PROBLEM DID SHOW UP AGAIN ON OCTOBER 26,2014,I WILL BE TAKING THE CAR BACK TO THE FORD DEALER. *TR Look up ODI 10650106 at NHTSA ↗	1616.7% ODI 10509972 · 9,700 mi WAS BACKING CAR OUT OF GARAGE TO TAKE IT FOR AN OIL CHANGE AND 10,000 MILE CHECK. ALL DASHBOARD LIGHTS ILLUMINATED , WARNING CHIME SOUNDED. NOT ABLE TO ENGAGE BRAKES OR ACCELERATOR. STOPPED CAR BY PUTTING IT IN PARK. NO RESPONSE OF TRYING TO RESTART. RESULTING IN CONTACTING FORD ROAD SIDE ASSISTANCE AND HAVING IT TOWED TO THE DEALERSHIP. DEALERSHIP THOUGHT IT WAS ANTI-THEFT, CONTACTED FORD TECH LINE AND FOUND NO ?TEST VOLTAGE AT PCM, NO VOLTAGE FOUND NO VOLTAGE AT FUSE, F49, F40 AND F39 TRACED PROBLEM TO PIN 5 AT PCM RELAY IN AUXILIARY RELA… Look up ODI 10509972 at NHTSA ↗	118.7% ODI 10564637 · 10,500 mi I WAS TRAVELING 55 MILES PER HOUR IN THE HYBRID MODE, WHEN I NEEDED TO SLOW DOWN VERY SUDDENLY FOR MUCH SLOWER TRAFFIC. APPLYING MY BRAKES FIRMLY, THEY LOCKED UP, CAUSING MY CAR TO SWERVE BETWEEN THREE LANES WHILE THE BACKEND FISH TAILED BACK AND FORTH. I COULD HEAR THE TIRES SKIDDING ON THE PAVEMENT AND MY STEERING WAS VERY DIFFICULT TO CONTROL. *TR Look up ODI 10564637 at NHTSA ↗	1116.9% ODI 10615786 · 554 mi VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR Look up ODI 10615786 at NHTSA ↗	919.6% ODI 10956175 · 13,325 mi TODAY, 21 FEBRUARY 2017 - 6:50PM, ON OUR WAY HOME APPROACHING CROWLEY ROAD IN BURLESON, TEXAS, THE BRAKE SYSTEM STARTED WARNING THERE WAS A PROBLEM WITH THE BRAKES. WE STOPPED THE CAR IN THE MIDDLE OF TRAFFIC BECAUSE THE BRAKING BECAME UNSTABLE AND WERE ALMOST REAR ENDED. WE TURNED THE VEHICLE OFF, WAITED ABOUT 2 MINUTES AND TURNED IT BACK ON. WE CONTINUED AT A SLOW PACE UNTIL WE ARRIVED HOME AND THE BRAKE SYSTEM WAS STILL DISPLAYING AN ERROR. THE EMERGENCY BRAKE WOULD NOT SET EITHER. I DECIDED TO RUN A VEHICLE SAFETY REPORT. WHEN I PLACE… Look up ODI 10956175 at NHTSA ↗	47.5% ODI 11024554 · 21,017 mi WHILE DRIVING THE CAR AT ABOUT 25 MILES AN HOUR, FIRST THE TRACTION CONTROL LIGHT CAME ON THEN THE ENGINE LIGHT THEN THE AIRBAG LIGHT THEN THERE WAS A WARNING TO STOP DRIVING THE CAR. A BIG EXCLAMATION MARK WAS IN THE DISPLAY. THE CAR LOST POWER AND SLOWED TO A STOP. I PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. I TRIED RESTARTING THE CAR AND ALL OF THE WARNING LIGHTS WERE STILL THERE SO I RAN THE VEHICLE DIAGNOSTICS REPORT. WHICH STATED THERE WAS A THROTTLE PROBLEM AND ENGINE FAILURE AND AIRBAG FAILURE AND BRAKE FAILURE. I HAD THE C… Look up ODI 11024554 at NHTSA ↗	811.6% ODI 11076148 · 17,000 mi WHEN I HAD TO BRAKE, THE CAR DID NOT RESPOND TO THE BRAKE EVEN THOUGH I HAD PRESSED HARD ON THE BRAKE. THE RESULT WAS THAT I HIT A CAR IN FRONT OF ME. SINCE IT WAS NOT HIGH SPEED TRAFFIC, MY INJURY WAS TRAUMA TO MY FOOT. THE CONCERN WAS THAT THERE WAS PLENTY OF TIME TO STOP, NOT AN 'EMERGENCY' STOP. I WAS ON A SURFACE STREET WHERE SPEED WAS 35-40 MILES PER HOUR. ALL AIR BAGS WERE DEPLOYED. THE CAR WAS TOWED AND DECLARED A TOTAL LOSS BY MY INSURANCE COMPANY. AS A RESULT, UNABLE TO DO ANY OTHER INVESTIGATION. I DO NOT HAVE Look up ODI 11076148 at NHTSA ↗	711.9% ODI 11085082 · 2,252 mi I WAS DRIVING HOME FROM WORK THROUGH A RESIDENTIAL DISTRICT AND WAS SLOWING TO MAKE TURNS, I EXPERIENCED A HORRIBLE SCREECHING NOISE THAT WAS COMING FROM WHAT SOUNDED LIKE THE FRONT DRIVER SIDE WHEEL AREA. IT SOUNDED LIKE THE SCREECHING OF METAL ON METAL. I FOUND A SAFE LOCATION AND PULLED OFF THE ROAD IN A RESIDENTIAL NEIGHBORHOOD. THE ISSUE OCCURRED AGAIN WHILE TOW TRUCK OPERATOR WAS DRIVING THE VEHICLE ON THE BACK OF HIS FLATBED AND AGAIN APPEARED TO CORRELATE TO USE OF THE BRAKE WHILE DRIVING IT UP THE INCLINED FLAT-BED. Look up ODI 11085082 at NHTSA ↗	12.9% ODI 11383657 · 47,600 mi WHEN PLACING MY CAR IN TO PARK IT DOESN'T ACTUALLY GO IN TO PARK. IF YOU GET OUT AFTER IT DOES THIS THE CAR WILL ROLL. THIS IS TERRIFYING. IT STARTED TO ROLL OUT MY DRIVEWAY AFTER PUTTING IT IN PARK. I HAVE TO PUT MY EMERGENCY BRAKE ON SO IT DOESN'T ROLL. I HAVE A VIDEO OF THE INCIDENT BUT I CAN NOT ATTACH IT. Look up ODI 11383657 at NHTSA ↗	00.0% No examples available for this selection.
Power Train	479.3% ODI 10503385 · 56,800 mi DRIVING MY DAUGHTER TO SCHOOL PUT THE CAR IN PARK TO DROP HER OFF CAR WAS IDLING, WHEN I PUT THE CAR BACK IN GEAR A WRENCH APPEARED ON THE DASHBOARD SCREEN. I DROVE THE CAR HOME AND COULD NOT GET THE CAR TO ACCELERATE . IT WOULD ONLY GO 30 MPH . THIS WAS DANGEROUS BECAUSE I HAD TO CROSS A MAJOR ROAD TO GET BACK HOME AND HAD TO WAIT SINCE THE CAR WOULD NOT ACCELERATE . CALLED FORD DEALER AND WAS TOLD TO TOW IT NOT DRIVE TO DEALERSHIP. *TR Look up ODI 10503385 at NHTSA ↗	118.3% ODI 10655050 · 61,170 mi TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE TRANSMISSION MALFUNCTIONED AND THE VEHICLE LOST ALL POWER. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 61,170. Look up ODI 10655050 at NHTSA ↗	33.1% ODI 10526471 · 9,500 mi SEVERAL TIMES WHEN ON TOLL ROAD AT LEGAL SPEED CAR WARNING LIGHT CAME ON AND ENGINE STOPPED/STALLED, PULLED OVER TO SIDE, TURNED ENGINE OFF, AND IT STARTED. TOOK IT TO DEALER WHO REPLACED TRANSMISSION PUMP (?) I TOOK CAR OUT AGAIN AND SAME THING HAPPENED. READ NEWSPAPER ACCOUNTS OF NHTSA INVESTIGATION OF ESCAPES AND FUSION STALLING ISSUES, BUT DEALER AFTER SECOND OCCURRENCE SAID THEY HAD NO INFORMATION ON ANY INVESTIGATION. I AM VERY RELUCTANT TO DRIVE CAR AFTER MY PERSONAL EXPERIENCE AND AFTER READING OF POSSIBLE INVESTIGATION PENDING. *TR Look up ODI 10526471 at NHTSA ↗	2923.0% ODI 10494673 · 409 mi APPROXIMATELY AFTER 10 MINUTES OF DRIVING, THE ENGINE SHUT DOWN AND THE ELECTRIC MOTOR GOT STUCK AT ABOUT HALF ITS POWER (ACCORDING TO THE DISPLAY ON THE DASHBOARD). THE FRONT AIR BAG MALFUNCTION LIGHT WAS ON (THIS HAD HAPPENED 3 TIMES BEFORE DURING THE PAST TWO WEEKS), THE "HILL ASSIST OFF" LIGHT TURNED ON, AND A LARGE WARNING MESSAGE CAME UP ON THE LEFT SIDE OF THE DASHBOARD. THE VEHICLE HAD VERY LITTLE POWER, I MANAGED TO GET TO THE SIDE OF THE ROAD AND PULLED OVER IN A PARKING LOT. PARKED AND TURNED THE IGNITION OFF, WAITED A MINUTE AND STA… Look up ODI 10494673 at NHTSA ↗	1218.5% ODI 10615815 · 18,000 mi WHILE ON AN EXIT RAMP, MY RIGHT KNEE LIGHTLY TOUCHED THE KEY FOB AND ROLLED THE IGNITION INTO THE ACC POSITION. I HAVE CONTACTED MY DEALER AND FORD AND THEY HAVE OPENED A CASE. I HAVE A VIDEO OF ME REPLICATING THE INCIDENT TWICE IN 35 SECONDS. THE VIDEO HAS BEEN SENT TO MY FORD DEALER AND TO FORD AS WELL. THE SERVICE MANAGER AT DON WOOD FORD IN ATHENS, OHIO TOOK A TEST DRIVE WITH ME AT THE REQUEST OF FORD CORPORATE HQ AND I REPLICATED THE EVENT 2X FOR HIM. FORD STATES THAT THEY HAVE NO RECORD OF SIMILAR INCIDENTS AND WANT TO REPLACE MY IGN… Look up ODI 10615815 at NHTSA ↗	613.0% ODI 10761230 · 6,000 mi THE VEHICLE WAS TRAVELING AT 65MPH ON THE INTERSTATE AND SUDDENLY A MESSAGE LIGHT CAME ON THAT SAID TRANSMISSION NOT IN PARK. THE CAR SUDDENLY CUT OFF AND I COASTED TO THE SHOULDER OF THE HIGHWAY AND PUT THE CAR IN PARK AND IT RESTARTED. IT HAPPENED A SECOND TIME ON 9/2/2015. THIS TIME I WAS DRIVING ON THE STREET DOING ABOUT 40MPH AND I GO THE SAME MESSAGE LIGHT(TRANSMISSION NOT IN PARK) AND THE CAR CUT OFF. AGAIN, I PUT THE CAR IN PARK AND RESTARTED IT. I IMMEDIATELY TOOK THE CAR TO A FORD DEALER WHERE IT IS NOT BEING CHECKED OUT. I … Look up ODI 10761230 at NHTSA ↗	47.5% ODI 11030308 · 24,266 mi WHILE UNDER NORMAL OPERATION AT HIGHWAY SPEED (65-70MPH WITH CRUISE CONTROL ON) THE CAR ALERTED ME TO AN ERROR ("SERVICE ADVANCETRAC") AND IMMEDIATELY DEACTIVATED: CRUISE CONTROL, TRACTION CONTROL, EMERGENCY BRAKE ASSIST, AND A COUPLE OTHER SYSTEMS. THE CHECK ENGINE LIGHT ALSO CAME ON. THE CAR WAS UNABLE TO MAINTAIN SPEED AND BEGAN LOSING POWER. I WAS ABLE TO SAFELY PULL THE CAR OVER TO THE SHOULDER OF THE HIGHWAY AND TURN THE VEHICLE ON AND OFF TWICE, THE ALERTS AND CHECK ENGINE LIGHT PERSISTED THROUGH THE VEHICLE RESTARTS. I WAS ABLE TO ACCEL… Look up ODI 11030308 at NHTSA ↗	1724.6% ODI 11104213 · 30,000 mi AUTO SHUTS DOWN WHILE DRIVING,NO POWER..MUST STOP,SHUT OFF IGNITION AND RESTART THE ENGINE...CAR SEEMS TO REVERT TO NORMAL AFTER TURNING BACK ON.HAS OCCURED MANY TIMES..LOCAL FORD DEALER IS AWARE OF PROBLEM AND HAS INSTALLED A COUNTER..THE COUNTER CLOCKS UP WHEN THIS OCCURS BUT RESETS WHEN CAR IS STOPPED AND RESTARTED...THIS IS A POTENTIALLY DANGEROUS PROBLEM AS THIS HAS HAPPENED IN TRAFFIC AND DRIVER HAS NO POWER,MUST PULL OUT OF TRAFFIC,RESTART AND GO AGAIN... Look up ODI 11104213 at NHTSA ↗	1016.9% ODI 11102676 · 5,000 mi WHILE DRIVING, THE CAR'S DASHBOARD INDICATES A POWERTRAIN FAULT (VIA AMBER WRENCH SYMBOL). CAR SEEMS TO GO INTO A LIMP HOME MODE THAT HAS SYMPTOMS OF GRABBY BRAKES AND LOWER FUEL ECONOMY. CAR HAS ALSO STALLED OUT WHILE DRIVING, LOSING ALL POWER, AND REQUIRES THE OPERATOR TO FULLY STOP, SHIFT THE CAR INTO PARK, TURN OFF THE CAR, TURN THE CAR BACK ON, AND THEN SHIFT BACK INTO DRIVE BEFORE THE OPERATOR CAN CONTINUE DRIVING. EXTREMELY UNSAFE BECAUSE THE VEHICLE RAPIDLY DECELERATES AND THERE IS NO WARNING PRIOR TO THE CAR STALLING. THE POWERTRAIN WA… Look up ODI 11102676 at NHTSA ↗	514.3% ODI 11383657 · 47,600 mi WHEN PLACING MY CAR IN TO PARK IT DOESN'T ACTUALLY GO IN TO PARK. IF YOU GET OUT AFTER IT DOES THIS THE CAR WILL ROLL. THIS IS TERRIFYING. IT STARTED TO ROLL OUT MY DRIVEWAY AFTER PUTTING IT IN PARK. I HAVE TO PUT MY EMERGENCY BRAKE ON SO IT DOESN'T ROLL. I HAVE A VIDEO OF THE INCIDENT BUT I CAN NOT ATTACH IT. Look up ODI 11383657 at NHTSA ↗	00.0% No examples available for this selection.
Electrical System	305.9% ODI 10507362 · 57,600 mi JUST GOT THE CAR HOME FROM THE DEALER AND 1 WEEK AFTER THEY UPDATED THE COMPUTER FOR THE SAME PROBLEM AGAIN TODAY. DRIVING THE CAR , WRENCH LIGHT COMES ON THEN CAR IDLES AND GOES LIMP DOES NOT GO OVER 40 MPH AND THE HYBRID SIGNAL WOULD NOT GO OVER 20 ON THE SCREEN WITH THE LEAVES. TOOK THE CAR HOME AND THEN ENGINE LIGHT COMES ON TOWED BACK TO SAME DEALER WHO STATED IT NEEDS A 425 DOLLAR THROTTLE VALVE THAT I SAID IT NEEDED LAST WEEK AND WAS TOLD MY CAR DOES NOT HAVE ONE. THESE CARS SHOULD LAST BETTER THAN 60 000 MILES WITHOUT A MAJOR POWERTRA… Look up ODI 10507362 at NHTSA ↗	118.3% ODI 10667121 · 73,626 mi 1. THE 2011 FORD FUSION HYBRID IS EQUIPPED WITH A POWER POINT PROVIDING 110 VOLTS ALTERNATING CURRENT (VAC) TO A 3-PRONG RECEPTACLE LOCATED IN THE REAR SEAT AREA OF THE CENTER CONSOLE. THE 110 VAC POWER POINT IS EQUIPPED WITH A SAFETY CAP AND A SAFETY TWIST TAB THAT PROVIDE PROTECTION FROM INSERTING ANY OBJECT INTO THE POWER POINT OTHER THAN THE 110 VAC ELECTRICAL DEVICE PLUG. 2. A CHILD LEAVING OUR VEHICLE HAD A FOOT ENTANGLED WITH A 3-PRONG CORD CONNECTED TO THE POWER POINT, RESULTING IN DISASSEMBLY OF THE SAFETY CAP FROM THE BODY OF THE… Look up ODI 10667121 at NHTSA ↗	1313.5% ODI 10509972 · 9,700 mi WAS BACKING CAR OUT OF GARAGE TO TAKE IT FOR AN OIL CHANGE AND 10,000 MILE CHECK. ALL DASHBOARD LIGHTS ILLUMINATED , WARNING CHIME SOUNDED. NOT ABLE TO ENGAGE BRAKES OR ACCELERATOR. STOPPED CAR BY PUTTING IT IN PARK. NO RESPONSE OF TRYING TO RESTART. RESULTING IN CONTACTING FORD ROAD SIDE ASSISTANCE AND HAVING IT TOWED TO THE DEALERSHIP. DEALERSHIP THOUGHT IT WAS ANTI-THEFT, CONTACTED FORD TECH LINE AND FOUND NO ?TEST VOLTAGE AT PCM, NO VOLTAGE FOUND NO VOLTAGE AT FUSE, F49, F40 AND F39 TRACED PROBLEM TO PIN 5 AT PCM RELAY IN AUXILIARY RELA… Look up ODI 10509972 at NHTSA ↗	2015.9% ODI 10515072 · 3,000 mi TRAVELING SOUTH AT ABOUT 8:30PM ON A DARK RAINY NIGHT MY WIFE COULD NOT SEE THE ROAD ADEQUATELY AND STRUCK A LANE DIVIDER BLOWING OUT BOTH FRONT AND REAR LEFT SIDE TIRES, DAMAGING THE FRONT RIM. LUCKILY SHE WAS NOT INJURED AS THERE WAS LIGHT TRAFFIC ON THE HIGHWAY. AAA HAD TO HAUL THE VEHICLE HOME ON A FLATBED TOW TRUCK. DAMAGE INCLUDING TWO TIRES AND A WHEEL EXCEEDED $1000. THE LOW BEAM LIGHTS ON THIS CAR ARE INADEQUATE AND NEED TO BE IMPROVED. I DON'T SEE HOW THE LIGHTS PASSED NTSB ILLUMINATION STANDARDS. THE LIGHTS ON MY 1928 MODEL A WERE B… Look up ODI 10515072 at NHTSA ↗	1015.4% ODI 10615786 · 554 mi VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR Look up ODI 10615786 at NHTSA ↗	817.4% ODI 10871542 · 11,000 mi MY 2015 FORD FUSION HYBRID HAD 11,000 MILES ON IT. I OPENED MY GARAGE DOOR AND GOT IN TO GO TO WORK AND CAR WAS DEAD. NO ELECTRICAL RESPONSE. CALLED FORD ROAD SERVICE AND CAR WAS DRAGGED OUT OF MY GARAGE AND ONTO A FLAT BED AND TAKEN TO MY DEALERSHIP. CAR HAS BEEN IN SHOP FOR A WEEK NOW AND STILL NO DIAGNOSIS. NO MATTER WHAT THEY DO, THE CAR IS DRAWING POWER WHEN IT IS TURNED OFF AND KILLS THE BATTERY IN 2 HOURS. THEY ARE WORKING WITH FORD SYSTEM WIDE AND NO ONE HAS SEEN THIS TYPE OF FAULT YET. TO ME IT SEEMS TO BE SOME KIND OF SOFTWARE F… Look up ODI 10871542 at NHTSA ↗	815.1% ODI 10871069 · 9,000 mi TL* THE CONTACT OWNS A 2016 FORD FUSION HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME TIME. THE CONTACT WAS UNSURE OF WHICH WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE. Look up ODI 10871069 at NHTSA ↗	1318.8% ODI 10957461 · 2,300 mi 2017 FORD FUSION HYBRID - DRIVER'S WINDOW WILL NOT STAY CLOSED. IT DOES NOT MATTER IF THE CAR IS PARKED OR BEING DRIVEN. WHEN THE POWER WINDOW BUTTON IS PULLED TO CLOSE THE WINDOW, IT WILL START AND THEN STOP WHEN RELEASED. IF THE BUTTON IS PULLED AGAIN, THE WINDOW WILL TRAVEL ALL THE WAY UP AS IF IT IS GOING TO CLOSE AND THE OPEN SO THAT IT IS OPEN 3/4 OF THE WAY. IT IS AS IF THE WINDOW CAME IN CONTACT WITH SOMETHING AND THEN REOPENED AUTOMATICALLY AS IF TO PREVENT TRAPPING A HAND OR ARM. THE NET EFFECT IS THAT THE CAR CANNOT BE SECURED O… Look up ODI 10957461 at NHTSA ↗	813.6% ODI 11102676 · 5,000 mi WHILE DRIVING, THE CAR'S DASHBOARD INDICATES A POWERTRAIN FAULT (VIA AMBER WRENCH SYMBOL). CAR SEEMS TO GO INTO A LIMP HOME MODE THAT HAS SYMPTOMS OF GRABBY BRAKES AND LOWER FUEL ECONOMY. CAR HAS ALSO STALLED OUT WHILE DRIVING, LOSING ALL POWER, AND REQUIRES THE OPERATOR TO FULLY STOP, SHIFT THE CAR INTO PARK, TURN OFF THE CAR, TURN THE CAR BACK ON, AND THEN SHIFT BACK INTO DRIVE BEFORE THE OPERATOR CAN CONTINUE DRIVING. EXTREMELY UNSAFE BECAUSE THE VEHICLE RAPIDLY DECELERATES AND THERE IS NO WARNING PRIOR TO THE CAR STALLING. THE POWERTRAIN WA… Look up ODI 11102676 at NHTSA ↗	617.1% ODI 11518852 For an unknown reason, the car caught fire and exploded while parked in a residential parking lot. Look up ODI 11518852 at NHTSA ↗	450.0% ODI 11550476 The vin does not show a safety recall however the exact year, make, and model shows the same problem I am experiencing. my 2020 ford fusion hybrid is in service again. been getting service with same issues since 2022 to current. I lose power, had battery replaced check engine light on I had the battery replaced again, currently being service I was informed yesterday that in the back of the car by the motor there were noise and found out wires were fried, I was informed the car needs a new PCM... power control model. same as the recall on the 20… Look up ODI 11550476 at NHTSA ↗
Engine	469.1% ODI 10500199 · 77,300 mi I WAS DRIVING ON THE FREEWAY AND HAD JUST EXITED TO A SURFACE STREET. THE VEHICLE SUDDENLY SLOWED DOWN AND WOULDN'T GO OVER 15 MILES PER HOUR. A RED TRIANGLE AND A MESSAGE APPEARED ON THE INSTRUMENT PANEL. IT SAID SOMETHING LIKE YOU MAY NOW SAFELY PULL OVER AND COME TO A STOP. THANKFULLY I WAS NOT STILL ON A VERY CROWDED FREEWAY WHEN THIS HAPPENED. IT WOULD HAVE BEEN VERY UNSAFE TO BE IN THE LEFT LANE OF ONE OF THE MOST CROWDED FREEWAYS IN THE COUNTRY AND THE CAR SUDDENLY WILL NOT GO MORE THAN 15 MPH. I TOOK THE CAR TO A FORD DEALER… Look up ODI 10500199 at NHTSA ↗	129.1% ODI 10627988 · 19,279 mi THE WRENCH SYMBOL WAS DISPLAYED ON THE CONTROL PANEL WHEN THE VEHICLE LOST SPEED. IT FELT LIKE IT STALLED OUT. THEN THE ENGINE LIGHT CAME ON. THE CAR HAS VERY LOW MILES ON IT AND IS PRACTICALLY BRAND NEW. I DID NOT FEEL SAFE. *TR Look up ODI 10627988 at NHTSA ↗	88.3% ODI 10509973 · 9,900 mi PICKED UP THE CAR FROM THE DEALERSHIP ON MONDAY (9/25/12) AFTER THEY FOUND SOMETHING WRONG AND WAS DRIVING ON STATE ROUTE 228 AT 55 MILE PER HOUR. WARNING CHIME SOUNDED, PULL OVER SAFELY WARNING CAME ON, ENGINE SHUT OFF, BRAKES AND ACCELERATOR DISENGAGED, AND ALL DASHBOARD LIGHTS ILLUMINATED. PUT HAZARDS ON FOR CARS BEHIND ME AND PULLED OVER QUICKLY AVOIDING A SIGN ON THE RIGHT SIDE OF THE ROAD. AFTER 10-15 MINS, I WAS ABLE TO RESTART THE CAR BY LETTING IT RESET. AFTER GETTING GREEN CAR INDICATOR, I WENT TO TURN AROUND TO GO BACK TO THE D… Look up ODI 10509973 at NHTSA ↗	118.7% ODI 10494673 · 409 mi APPROXIMATELY AFTER 10 MINUTES OF DRIVING, THE ENGINE SHUT DOWN AND THE ELECTRIC MOTOR GOT STUCK AT ABOUT HALF ITS POWER (ACCORDING TO THE DISPLAY ON THE DASHBOARD). THE FRONT AIR BAG MALFUNCTION LIGHT WAS ON (THIS HAD HAPPENED 3 TIMES BEFORE DURING THE PAST TWO WEEKS), THE "HILL ASSIST OFF" LIGHT TURNED ON, AND A LARGE WARNING MESSAGE CAME UP ON THE LEFT SIDE OF THE DASHBOARD. THE VEHICLE HAD VERY LITTLE POWER, I MANAGED TO GET TO THE SIDE OF THE ROAD AND PULLED OVER IN A PARKING LOT. PARKED AND TURNED THE IGNITION OFF, WAITED A MINUTE AND STA… Look up ODI 10494673 at NHTSA ↗	710.8% ODI 10615786 · 554 mi VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR Look up ODI 10615786 at NHTSA ↗	510.9% ODI 10761230 · 6,000 mi THE VEHICLE WAS TRAVELING AT 65MPH ON THE INTERSTATE AND SUDDENLY A MESSAGE LIGHT CAME ON THAT SAID TRANSMISSION NOT IN PARK. THE CAR SUDDENLY CUT OFF AND I COASTED TO THE SHOULDER OF THE HIGHWAY AND PUT THE CAR IN PARK AND IT RESTARTED. IT HAPPENED A SECOND TIME ON 9/2/2015. THIS TIME I WAS DRIVING ON THE STREET DOING ABOUT 40MPH AND I GO THE SAME MESSAGE LIGHT(TRANSMISSION NOT IN PARK) AND THE CAR CUT OFF. AGAIN, I PUT THE CAR IN PARK AND RESTARTED IT. I IMMEDIATELY TOOK THE CAR TO A FORD DEALER WHERE IT IS NOT BEING CHECKED OUT. I … Look up ODI 10761230 at NHTSA ↗	1528.3% ODI 10871069 · 9,000 mi TL* THE CONTACT OWNS A 2016 FORD FUSION HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME TIME. THE CONTACT WAS UNSURE OF WHICH WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE. Look up ODI 10871069 at NHTSA ↗	710.1% ODI 11082375 · 28,116 mi ENGINE STALLED WHILE DRIVING..STEERING LOCKED. COULD NOT RESTART THE CAR.NARROWLY AVOIDED AN ACCIDENT. Look up ODI 11082375 at NHTSA ↗	46.8% ODI 11102676 · 5,000 mi WHILE DRIVING, THE CAR'S DASHBOARD INDICATES A POWERTRAIN FAULT (VIA AMBER WRENCH SYMBOL). CAR SEEMS TO GO INTO A LIMP HOME MODE THAT HAS SYMPTOMS OF GRABBY BRAKES AND LOWER FUEL ECONOMY. CAR HAS ALSO STALLED OUT WHILE DRIVING, LOSING ALL POWER, AND REQUIRES THE OPERATOR TO FULLY STOP, SHIFT THE CAR INTO PARK, TURN OFF THE CAR, TURN THE CAR BACK ON, AND THEN SHIFT BACK INTO DRIVE BEFORE THE OPERATOR CAN CONTINUE DRIVING. EXTREMELY UNSAFE BECAUSE THE VEHICLE RAPIDLY DECELERATES AND THERE IS NO WARNING PRIOR TO THE CAR STALLING. THE POWERTRAIN WA… Look up ODI 11102676 at NHTSA ↗	822.9% ODI 11187067 · 100 mi TL* THE CONTACT OWNS A 2019 FORD FUSION. AS THE CONTACT PULLED THE VEHICLE INTO A PARKING SPACE AND PLACED THE GEAR INTO PARK, THE ENGINE REVVED THREE TIMES. THE VEHICLE JERKED FORWARD BEFORE SHUTTING OFF ON ITS OWN. A FEW MINUTES LATER, THE CONTACT RESTARTED THE VEHICLE AND IT OPERATED NORMALLY. THE CONTACT MANAGED TO DRIVE THE VEHICLE HOME. THE CONTACT CALLED JORGENSEN FORD SALES, INC. (8333 MICHIGAN AVE, DETROIT, MI 48210, [phone removed]) AND WAS INFORMED TO BRING THE VEHICLE TO THEIR SERVICE DEPARTMENT. THE VEHICLE WAS TOWED TO THE DEALER,… Look up ODI 11187067 at NHTSA ↗	112.5% ODI 11648279 · 51,000 mi The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds there was a humming sound coming from the front end of the vehicle. The contact stated that intermittently the vehicle hesitated to start. The tire pressure warning light illuminated; however, the tires were new, and the air pressure was correct. The vehicle was taken to the dealer who was unable to diagnose the failure. Approximately three days later, the vehicle began making a clicking and vibrating sound while driving at various speeds. The vehicle w… Look up ODI 11648279 at NHTSA ↗
Unknown Or Other	163.1% ODI 10524616 · 76,600 mi WHY HAS NOTHING BEEN DONE YET? I'M A FAIRLY POOR UPSTANDING MEMBER OF SOCIETY, AND I WAS TRYING TO BE GREEN. NOW I'M STUCK WITH A $16,000 GO CART THAT I CANT DRIVE ON A HIGHWAY BECAUSE IT CAN'T GO OVER 35MPH. I HAD 2 YELLOW WRENCHES ON MY DASH. I WAS STUCK IN A ONE LANE RODE WITH NO PLACE TO PULL OVER AND ABOUT 100 PEOPLE HONKING AT ME. I HAVE BEEN A FAITHFUL FORD OWNER FOR OVER 13 YEARS; I'VE BEEN TELLING MY FRIENDS AND CO-WORKERS HOW GREAT THEY ARE. NOW I HAVE TO BEG FOR THEM TO FIX MY CAR, OR I CAN GO GET RIPPED OFF BY MY LOCAL DEALER. PLEA… Look up ODI 10524616 at NHTSA ↗	00.0% No examples available for this selection.	88.3% ODI 10671641 · 7,500 mi ABOVE DATE AND MILEAGE IS AN ESTIMATE. THE SECOND INCIDENT OCCURRED ON 11-29-14. STOP SAFETY HAZARD WARNING LIGHT COMES ON. (INDICATES HYBRID COMPONENT FAULT/FAILURE THAT WILL CAUSE THE VEHICLE TO SHUT DOWN, FAIL TO START OR ENTER INTO A LIMITED OPERATING MODE). VEHICLE LOOSES POWER. PULLED TO SIDE OF ROAD. TURNED IGNITION OFF. WAITED A FEW MINUTES. RESTARTED CAR. THIS HAS HAPPENED TWICE IN THE TWO YEARS THAT I HAVE OWNED THE VEHICLE. THE INITIAL TIME WAS LESS THAN A YEAR PRIOR TO THE SECOND INCIDENT DRIVING AT THE SAME SPEED. VEHICLE … Look up ODI 10671641 at NHTSA ↗	107.9% ODI 10722993 · 30,000 mi DRIVING INTO WORK IN THE MORNING ON A 3 LANE BUSY ROAD, THE "STOP SAFELY NOW" ALERT CAME ON AND THE CAR STALLED. IT CAME TO A COMPLETE STOP WHILE I WAS IN THE MIDDLE LANE OF THE ROAD WITH CARS RUSHING AROUND ME TO BE ON THEIR WAY. I HAD TO GET OUT OF THE CAR AND, WITH THE HELP OF SOME GOOD SAMARITANS, PUSH IT TO SAFETY ACROSS 4 LANES OF TRAFFIC INTO A COMMERCIAL PARKING LOT. THE CAR WOULD NOT RESTART. I HAD IT TOWED TO THE DEALERSHIP WHERE IT WAS HELD FOR 7 DAYS AND THEY TOLD ME IT "JUST STARTED WORKING OVER THE WEEKEND AND WE DON'T KNOW WH… Look up ODI 10722993 at NHTSA ↗	57.7% ODI 10759525 · 35,678 mi I HAVE AN 2014 FORD FUSION HYBRID. AFTER READING ALL OF THE COMPLAINTS FROM OTHER DRIVERS, I WANT TO BE PRO ACTIVE AND FIND OUT WHAT PART, EXACTLY IS ON BACK ORDER FOR SO MANY YEARS. AS AN ASE CERTIFIED (RE-CERTIFIED) TECHNICION, A.A..S DEGREE AUTO MECHANICS AND A.A.S. DEGREE IN DIAGNOSTICS (1989). NOW, HOW DO I PROTECT MY WIFE WHILE IN THE PASSENGER SEAT? 2013 FORD FUSION. THE NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); JUN 16, 2015 PLEASE ADVISE ME, AND SINCE ALL I NEED IS THE PART...GO GET ONE OFF THE ASSEMBLY LINE. … Look up ODI 10759525 at NHTSA ↗	36.5% ODI 11089083 · 59,000 mi THE BRAKES OF MY CAR WENT COMPLETELY OUT. EVEN WHILE IN 'PARK,' THE CAR WOULD MOVE. IT WAS TOWED TO LOCAL DEALERSHIP WHERE WE WERE TOLD THE BRAKE BOOSTER NEEDED TO BE REPLACED. LUCKILY, WHEN THIS HAPPENED, I WAS GOING AT A VERY SLOW RATE OF SPEED ON A CITY STREET AND WAS ABLE TO USE MY EMERGENCY BRAKE TO AVOID AN ACCIDENT. Look up ODI 11089083 at NHTSA ↗	917.0% ODI 11234995 WHEN I GET IN MY CAR SOMETIMES IT DOESN'T START THE FIRST TIME I TURN THE KEY Look up ODI 11234995 at NHTSA ↗	1318.8% ODI 10894834 THE VIN ASSIGNED TO THE VEHICLE MISIDENTIFIES THE MODEL AS "TITANIUM HYBRID". WITH THE 2017 FORD DESIGNED A NEW EDITION OF FUSION TO BE A "PLATINUM HYBRID" WHICH HAS A MSRP ABOVE THE "TITANIUM HYBRID" BY $6,500. I CONTACT FORD CUSTOMER SERVICE CENTER AND THEY INFORMED ME IT WAS A DEALER ISSUE TO CORRECT THE VIN?? THE DEALER IS CALLED THE REGIONAL OFFICE FOR ASSISTANCE. I BELIEVE THAT FORD DOES NOT UNDERSTAND IT RESPONSIBLE TO PROVE CORRECT DATA ASSOCIATED WITH A VIN. INSURANCE COMPANIES AND FINANCIAL COMPANIES RELY ON THE DATA FROM THE VI… Look up ODI 10894834 at NHTSA ↗	813.6% ODI 11153788 2018 FORD FUSION HYBRID. CONSUMER WRITES IN REGARDS TO SAFETY ISSUE WITH VEHICLE. LD THE CONSUMER STATED THE OWNER OF THE VEHICLE WAS FOUND DECEASED, WEDGED BETWEEN THE DRIVER'S SIDE DOOR AND THE DOOR POST IN THE DRIVEWAY OF A MOBILE HOME. THE ENGINE WAS RUNNING AND THE VEHICLE WAS IN GEAR. IT APPEARED THE VEHICLE ROLLED UP AGAINST THE STEPS OF THE MOBILE HOME. THE VEHICLE WAS INSPECTED, BUT THERE WERE NO DISCREPANCIES FOUND. JS Look up ODI 11153788 at NHTSA ↗	38.6% ODI 11575201 · 280,621 mi Wheel axle no good give out every 1-2 years have to replace Look up ODI 11575201 at NHTSA ↗	225.0% ODI 11522782 Ford installed 3g modems knowing the network would be shutdown. This causes most things on the infotainment center to stop working such as the vehicle GPS and most recently the Bluetooth command button. Updates have failed to resolve the issues. It is illegal for me to be distracted while driving, however, all of my distractions come from dealing with the infotainment and connectivity issues that were built into my vehicle. Look up ODI 11522782 at NHTSA ↗
Vehicle Speed Control	458.9% ODI 10500963 · 25,000 mi DRIVER WAS IN SMALL LOCAL SHOPPING CENTER, HE TURNED INTO PARKING SPACE, APPLIED BRAKE, WHEN CAR ACCELERATED OVER CURB ONTO SIDEWALK AND THROUGH FRONT OF BUILDING. *TR Look up ODI 10500963 at NHTSA ↗	53.8% ODI 10627988 · 19,279 mi THE WRENCH SYMBOL WAS DISPLAYED ON THE CONTROL PANEL WHEN THE VEHICLE LOST SPEED. IT FELT LIKE IT STALLED OUT. THEN THE ENGINE LIGHT CAME ON. THE CAR HAS VERY LOW MILES ON IT AND IS PRACTICALLY BRAND NEW. I DID NOT FEEL SAFE. *TR Look up ODI 10627988 at NHTSA ↗	11.0% ODI 10659815 · 16,000 mi CAR WAS BEING DRIVEN DOWN STEEP DRIVEWAY BY MY 88-YEAR-OLD FATHER. HE SAYS CAR ACCELERATED WITHOUT HIM GIVING IT GAS. HE IS BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON ACCELERATOR. HE ALSO SAYS BRAKES DIDN'T WORK, WHICH IS NOT BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON BRAKE EITHER. CAR LEFT DRIVEWAY, HIT TREE, AND ENDED UP APPROX 200 YARDS DOWN STEEP HILL. BLACK BOX SAYS ROLLING OCCURRED. ONLY PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED. NO FRONT AIRBAGS DEPLOYED AND NO DRIVER SIDE CURTAIN AIRBAGS DEPLOYED. INJURIES TO BOTH HIM AND HI… Look up ODI 10659815 at NHTSA ↗	64.8% ODI 10552491 · 4,600 mi WHILE DRIVING IN MODERATE AFTERNOON TRAFFIC, WITHOUT WARNING THE ACCELERATOR PEDAL BECAME UNRESPONSIVE. A WARNING CHIME SOUNDED AND A "STOP SAFELY NOW" MESSAGE APPEARED ON THE RIGHT SIDE OF THE INSTRUMENT CLUSTER; THE VEHICLE EFFECTIVELY STALLED. AFTER PULLING ONTO THE SHOULDER, THE VEHICLE WAS COMPLETELY TURNED OFF AND RESTARTED. THE TRIP CONTINUED WITHOUT INCIDENT. SINCE THEN THE VEHICLE HAS RANDOMLY STALLED, WITHOUT WARNING SIX ADDITIONAL TIMES IN VARIOUS LOCATIONS AT VARIOUS SPEEDS. THE VEHICLE DID NOT RESTART AFTER THE LAST STALL AND H… Look up ODI 10552491 at NHTSA ↗	11.5% ODI 11234901 · 111,000 mi TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. WHILE DRIVING 80 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT HEARD AN ABNORMAL NOISE AND SAW MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. WHILE ATTEMPTING TO PARK THE VEHICLE ON THE SIDE OF THE ROAD AND SHIFTING THE GEAR INTO PARK, THE VEHICLE FAILED TO STOP AND KEPT MOVING FORWARD. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND… Look up ODI 11234901 at NHTSA ↗	24.3% ODI 10712048 · 1,300 mi GOOD AFTERNOON, I WANT TO BRING THIS TO YOUR ATTENTION. I DON'T KNOW IF IT'S A PROBLEM WITH FORD OR WITH ME. SO PLEASE BEAR WITH ME. I JUST PURCHASED THE ABOVE VEHICLE ABOUT 3 WEEKS AGO. IT IS BRAND NEW. THIS VEHICLE COMES WITH A FEATURE CALLED "ACTIVE PARK ASSIST." IT IS NEW TO ME AND HAVE NEVER OWNED A VEHICLE WITH THIS FEATURE PREVIOUSLY. YESTERDAY, I USED IT FOR THE FIRST TIME. I TURNED IT ON AND LET IT PARALLEL PARK FOR ME. I FOLLOWED THE DIRECTIONS ON THE VEHICLE VIDEO SCREEN AND TOOK MY HANDS OF THE WHEEL. THE VEHICLE THEN BACKED INTO T… Look up ODI 10712048 at NHTSA ↗	35.7% ODI 11030308 · 24,266 mi WHILE UNDER NORMAL OPERATION AT HIGHWAY SPEED (65-70MPH WITH CRUISE CONTROL ON) THE CAR ALERTED ME TO AN ERROR ("SERVICE ADVANCETRAC") AND IMMEDIATELY DEACTIVATED: CRUISE CONTROL, TRACTION CONTROL, EMERGENCY BRAKE ASSIST, AND A COUPLE OTHER SYSTEMS. THE CHECK ENGINE LIGHT ALSO CAME ON. THE CAR WAS UNABLE TO MAINTAIN SPEED AND BEGAN LOSING POWER. I WAS ABLE TO SAFELY PULL THE CAR OVER TO THE SHOULDER OF THE HIGHWAY AND TURN THE VEHICLE ON AND OFF TWICE, THE ALERTS AND CHECK ENGINE LIGHT PERSISTED THROUGH THE VEHICLE RESTARTS. I WAS ABLE TO ACCEL… Look up ODI 11030308 at NHTSA ↗	11.4% ODI 11082375 · 28,116 mi ENGINE STALLED WHILE DRIVING..STEERING LOCKED. COULD NOT RESTART THE CAR.NARROWLY AVOIDED AN ACCIDENT. Look up ODI 11082375 at NHTSA ↗	11.7% ODI 11383173 · 54,000 mi A WEEK AGO I WAS DRIVING ON THE HIGHWAY @ 70 MPH AND ALL OF THE SUDDEN MY CAR STOPPED FOR NO REASON I LOOKED DOWN AND MY TURN KNOB SHIFTER WAS ON PARK, LUCKY FOR ME THERE WASN'T ANY VEHICLE CLOSE BEHIND ME. I PUT MY EMERGENCY FLASHERS ON AND TURNED MY CAR OFF AND BACK ON AND IT STARTED GOING AGAIN. THEN THE OTHER DAY I STARTED IT AND IT STARTED FINE PUT IT IN REVERSE AND IT SWITCHED TO PARK WHEN I STARTED BACKING OUT OF MY DRIVEWAY AND A WARNING SHOWED UP ON MY SCREEN AND SAID TO STOP SAFELY, SO AGAIN I TURNED IT OFF AND BACK ON AND IT STARTED… Look up ODI 11383173 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Steering	60,000–117,000 mi	82,000 mi	261	ODI 10563626 · 19,300 mi MONDAY, JAN. 27 - POWER SUDDENLY GAVE OUT WHEN ACCELERATING ON FREEWAY. SERVICE WRENCH HAD BEEN ON EARLIER THAT DAY BUT HAD GONE OFF. DIXON FORD TOLD US IT WAS OK TO DRIVE. I WAS IN LEFT LANE AND HAD TO CROSS 5 LANES TO GET TO MEDIAN. TOOK IT IN TO WALNUT CREEK FORD AND THEY "RE-FLASHED IT", SAYING NO CONCERN WAS PRESENT AT THE TIME. THEY GAVE THE DANGEROUS CAR BACK TO US FRI, JAN 31ST 130 MILES DRIVEN IN 2ND LANE (ONE FROM CARPOOL LANE) AT 65 MPH ACCEL LIGHTLY SUDDENLY, CAR'S GAS GAVE OUT, LIKE BEFORE THE ROAD CURVED TO RIGHT. TRY TO STE… Look up ODI 10563626 at NHTSA ↗ ODI 10566216 · 74,866 mi THIS IS THE 3RD INCIDENT OF THIS SAME PROBLEM, FIRST TIME REPORTING IT TO NHTSA. 2010 FORD FUSION HYBRID WAS TRAVELING AT 35MPH, NORMAL CONDITIONS AND ABRUPTLY LOST ALL POWER TO THE STEERING SYSTEM. STEERING WAS ALMOST IMPOSSIBLE TO INFLUENCE, HENCE CAUSING AN EXTREMELY UNSAFE CONDITION. ADVANCTRAC ALSO HAD FAULTS ON DASH, AND WOULD NOT OPERATE. RUMORS INDICATE THIS PROBLEM IS CAUSED BY LOW VOLTAGE, TIRE PRESSURE LOW, OR OTHER ISSUES. THIS ISSUE COULD EASILY LEAD TO INJURIES AND/OR DEATH DUE TO THIS MALFUNCTION. WIDESPREAD REPORTS OF THIS ISSUE… Look up ODI 10566216 at NHTSA ↗ ODI 10572948 · 90,000 mi I RECEIVED A LOW TIRE NOTIFICATION ON A TIRE THAT DOES SLOWLY LOSE AIR. NEXT A 'SERVICE POWER STEERING' THEN ' SERVICE ADVANCED TRAC' MESSAGE OCCURRED. WITHIN MINUTES THE POWER STEERING WENT OUT AND THE CAR WAS ALMOST IMPOSSIBLE TO DRIVE. ONCE THE TIRE WAS RE-INFLATED THE LOW PRESSURE LIGHT WENT OFF BUT THE POWER STEERING STILL DID NOT WORK. DEALERSHIP SAYS POWER STEERING NEEDS TO BE REPLACED AT $2,400 WHICH IS SEVERAL HUNDRED DOLLARS HIGHER THAN COST POSTED BY OTHER PEOPLE WITH THIS ISSUE. I BROUGHT UP THE FACT THAT HUNDREDS OF PEOPLE … Look up ODI 10572948 at NHTSA ↗
Air Bags	35,839–84,000 mi	59,000 mi	59	ODI 10676281 · 5,000 mi AIRBAG DISABLED WARNING LIGHT APPEARED ON DASH. TOOK IT TO DEALER AND AFTER 2 DAYS, IT WAS DECIDED THAT THE COMPUTER CONTROLLING THE AIRBAGS HAD TO BE REPLACED. FOR THE NEXT 4 YEARS THIS SAME LIGHT HAS COME ON INDICATING THE AIRBAGS ARE NOT OPERATING. EACH TIME THE SAME DEALER HAS SAID THE PROBLEM WAS "IN THE WIRING HARNESS UNDER THE PASSENGER SEAT". IT WORKS FOR A TIME AND THEN WITH NO WARNING FAILS AGAIN. ON ONE OCCASION IT OCCURRED JUST WHEN LEAVING ON A 2500 MILE TRIP SO WE WERE WITHOUT AIRBAG PROTECTION. I AM CONVINCED THAT IT HAS TO D… Look up ODI 10676281 at NHTSA ↗ ODI 10882349 · 53,600 mi "PASS AIRBAG OFF" LIGHT COMES ON RANDOMLY WHEN PASSENGER IS SEATED REGARDLESS OF CAR MOVEMENT, SPEED, OR ROAD CONDITIONS. ATTACHED IS A RECENT INCIDENT. Look up ODI 10882349 at NHTSA ↗ ODI 10909758 · 83,000 mi TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. Look up ODI 10909758 at NHTSA ↗
Service Brakes	38,000–105,250 mi	70,000 mi	136	ODI 10498326 · 52,395 mi ON 1/1712013 I WAS DRIVING BACK TO MY OFFICE IN LIGHT TRAFFIC WHEN SUDDENLY I HEARD A DING AND NOTICED RED WORDS APPEARED ON MY DASH WHERE THE HYBRID GAUGE NORMALLY IS. IT READ BRAKE SYSTEM FAILURE. I HAD IT TOWED FROM MY MECHANIC TO THE DEALERSHIP MECHANIC. I WAS TOLD IT WAS THE VACUUM HOSE AND HAD IT REPAIRED. ON 2/15/2013, IT HAPPENED AGAIN, TWICE. FIRST TIME I WAS GOING ABOUT 30MPH AND MADE A HARD RIGHT TURN TO A SIDE STREET WHERE ONCE AGAIN PUMPING THE BRAKES DID NOTHING. I SWITCHED TO NEUTRAL AND COASTED TO A STOP. AFTER 10 MINUTES I DECI… Look up ODI 10498326 at NHTSA ↗ ODI 10500963 · 25,000 mi DRIVER WAS IN SMALL LOCAL SHOPPING CENTER, HE TURNED INTO PARKING SPACE, APPLIED BRAKE, WHEN CAR ACCELERATED OVER CURB ONTO SIDEWALK AND THROUGH FRONT OF BUILDING. TR Look up ODI 10500963 at NHTSA ↗ ODI 10549038 · 67,000 mi AFTER EXITING THE PARKING LOT OF DOWNTOWN DISNEY IN LAKE BUENA VISTA FL, A SERIES OF WARNING LIGHTS CAME ON THE DASH AND I EXPERIENCED ALMOST A COMPLETE FAILURE OF THE BRAKE SYSTEM. I NARROWLY MISSED HITTING A PEDESTRIAN AND A MAINTENANCE VEHICLE. I MANAGED TO SLOWLY DRIVE BACK TO THE PARKING LOT. THE CAR WAS NOT DRIVABLE AND THE CAR WAS TOWED TO A LOCAL FORD DEALER. TR Look up ODI 10549038 at NHTSA ↗
Power Train	51,274–115,000 mi	77,000 mi	129	ODI 10503385 · 56,800 mi DRIVING MY DAUGHTER TO SCHOOL PUT THE CAR IN PARK TO DROP HER OFF CAR WAS IDLING, WHEN I PUT THE CAR BACK IN GEAR A WRENCH APPEARED ON THE DASHBOARD SCREEN. I DROVE THE CAR HOME AND COULD NOT GET THE CAR TO ACCELERATE . IT WOULD ONLY GO 30 MPH . THIS WAS DANGEROUS BECAUSE I HAD TO CROSS A MAJOR ROAD TO GET BACK HOME AND HAD TO WAIT SINCE THE CAR WOULD NOT ACCELERATE . CALLED FORD DEALER AND WAS TOLD TO TOW IT NOT DRIVE TO DEALERSHIP. TR Look up ODI 10503385 at NHTSA ↗ ODI 10507362 · 57,600 mi JUST GOT THE CAR HOME FROM THE DEALER AND 1 WEEK AFTER THEY UPDATED THE COMPUTER FOR THE SAME PROBLEM AGAIN TODAY. DRIVING THE CAR , WRENCH LIGHT COMES ON THEN CAR IDLES AND GOES LIMP DOES NOT GO OVER 40 MPH AND THE HYBRID SIGNAL WOULD NOT GO OVER 20 ON THE SCREEN WITH THE LEAVES. TOOK THE CAR HOME AND THEN ENGINE LIGHT COMES ON TOWED BACK TO SAME DEALER WHO STATED IT NEEDS A 425 DOLLAR THROTTLE VALVE THAT I SAID IT NEEDED LAST WEEK AND WAS TOLD MY CAR DOES NOT HAVE ONE. THESE CARS SHOULD LAST BETTER THAN 60 000 MILES WITHOUT A MAJOR POWERTRA… Look up ODI 10507362 at NHTSA ↗ ODI 10508960 · 15,300 mi TONIGHT WE STARTED CAR, PULLED OUT, BUT THE CAR WOULD NOT ACCELERATE PROPERLY. WE NOTICED THAT THE WRENCH LIGHT HAD GONE ON. THE HIGHEST SPEED IT COULD GET TO WAS 30 MPH, BUT EVERY TIME WE STOPPED, IT TOOK A LONG TIME TO ACCELERATE. THIS IS AN EXTREMELY DANGEROUS PROBLEM; WE ALMOST GOT REAR-ENDED SEVERAL TIMES LATE AT NIGHT AND HAD DIFFICULTY MOVING THROUGH INTERSECTIONS. LOOKING ONLINE WHEN WE GOT HOME, WE'VE DISCOVERED THAT THERE ARE MANY WEBSITES DETAILING THIS PROBLEM. IT APPEARS TO BE THE THROTTLE BODY? SAFETY RECALL IS NEEDED!!! TR Look up ODI 10508960 at NHTSA ↗
Electrical System	22,753–80,500 mi	54,000 mi	99	ODI 10507362 · 57,600 mi JUST GOT THE CAR HOME FROM THE DEALER AND 1 WEEK AFTER THEY UPDATED THE COMPUTER FOR THE SAME PROBLEM AGAIN TODAY. DRIVING THE CAR , WRENCH LIGHT COMES ON THEN CAR IDLES AND GOES LIMP DOES NOT GO OVER 40 MPH AND THE HYBRID SIGNAL WOULD NOT GO OVER 20 ON THE SCREEN WITH THE LEAVES. TOOK THE CAR HOME AND THEN ENGINE LIGHT COMES ON TOWED BACK TO SAME DEALER WHO STATED IT NEEDS A 425 DOLLAR THROTTLE VALVE THAT I SAID IT NEEDED LAST WEEK AND WAS TOLD MY CAR DOES NOT HAVE ONE. THESE CARS SHOULD LAST BETTER THAN 60 000 MILES WITHOUT A MAJOR POWERTRA… Look up ODI 10507362 at NHTSA ↗ ODI 10520838 · 30,000 mi THE CAR STALLS AT VARIED SPEEDS WHICH IS A HUGE SAFETY ISSUE. I OWNED A 2010 FORD FUSION PREVIOUSLY WITH MY COMPANY FLEET VEHICLE PROGRAM, AND HAD THE SAME PROBLEM. I BROUGHT THE CAR TO THE DEALERSHIP AND IT WAS FIXED WITHOUT QUESTION. AT THAT TIME I WAS UNAWARE OF THIS BEING PART OF A BIGGER PROBLEM. IN THE FALL OF 2011, I PURCHASED A DIFFERENT 2010 FORD FUSION FROM OUR FLEET AS IT WAS BEING TURNED IN, AND THIS IS THE VEHICLE THAT I AM DISCUSSING IN THIS FORUM. IT ONLY HAS 30000 MILES ON IT, BUT IS 6 MONTHS OUT OF THE 36 MONTH BUMPER TO … Look up ODI 10520838 at NHTSA ↗ ODI 10547181 · 115,675 mi CAR WRENCH LIGHT CAM ON UPON STARTING THE CAR. THE ELECTRIC HYBRID SYSTEM TOOK OFF ON ITS OWN AND CRUISED AT 30MPH WITHOUT ANY PRESSURE ON THE ACCELERATOR. VERY DANGEROUS THAT THE CAR WILL ACCELERATE WITHOUT TOUCHING THE GAS PEDAL. I CRUISED DOWN A VACANT STRETCH OF ROAD FOR 5 MINUTES AT 30MPH WITHOUT TOUCHING THE GAS PEDAL. THE HYBRID SYSTEM KICKED IN AND HAS A MIND OF IT'S OWN. VERY CREEPY. I WILL SEE IF IT IS THE THROTTLE BODY BUT MINE IS A HYBRID AND IT MAY BE A LITTLE DIFFERENT THIS SHOULD BE ADDRESSED BY FORD ASAP. *TR Look up ODI 10547181 at NHTSA ↗
Engine	25,182–90,591 mi	54,000 mi	104	ODI 10500199 · 77,300 mi I WAS DRIVING ON THE FREEWAY AND HAD JUST EXITED TO A SURFACE STREET. THE VEHICLE SUDDENLY SLOWED DOWN AND WOULDN'T GO OVER 15 MILES PER HOUR. A RED TRIANGLE AND A MESSAGE APPEARED ON THE INSTRUMENT PANEL. IT SAID SOMETHING LIKE YOU MAY NOW SAFELY PULL OVER AND COME TO A STOP. THANKFULLY I WAS NOT STILL ON A VERY CROWDED FREEWAY WHEN THIS HAPPENED. IT WOULD HAVE BEEN VERY UNSAFE TO BE IN THE LEFT LANE OF ONE OF THE MOST CROWDED FREEWAYS IN THE COUNTRY AND THE CAR SUDDENLY WILL NOT GO MORE THAN 15 MPH. I TOOK THE CAR TO A FORD DEALER… Look up ODI 10500199 at NHTSA ↗ ODI 10510651 · 26,147 mi I WAS ON THE LEFT LANE GOING 55MPH ON A FREEWAY UP A SLIGHT INCLINE WHEN I NOTICED I WAS LOSING SPEED. PRESSED THE GAS PEDAL A LITTLE HARDER THINKING I NEEDED TO COMPENSATE FOR THE INCLINE, BUT THE CAR WOULD NOT ACCELERATE. I NOTICED A YELLOW WRENCH APPEAR ON THE LEFT SIDE OF THE DASH DISPLAY. I HAD THE GAS PEDAL TO THE GROUND AND CAR STILL WOULD NOT ACCELERATE BUT DECELERATED ALL THE WAY DOWN TO 30MPH WHERE IT STOPPED DECELERATING AND MAINTAINED THIS SPEED. I HAD TO MANEUVER AT 30MPH OFF THE FREEWAY TO GET INTO THE RIGHT SHOULDER LANE. TURNED … Look up ODI 10510651 at NHTSA ↗ ODI 10520838 · 30,000 mi THE CAR STALLS AT VARIED SPEEDS WHICH IS A HUGE SAFETY ISSUE. I OWNED A 2010 FORD FUSION PREVIOUSLY WITH MY COMPANY FLEET VEHICLE PROGRAM, AND HAD THE SAME PROBLEM. I BROUGHT THE CAR TO THE DEALERSHIP AND IT WAS FIXED WITHOUT QUESTION. AT THAT TIME I WAS UNAWARE OF THIS BEING PART OF A BIGGER PROBLEM. IN THE FALL OF 2011, I PURCHASED A DIFFERENT 2010 FORD FUSION FROM OUR FLEET AS IT WAS BEING TURNED IN, AND THIS IS THE VEHICLE THAT I AM DISCUSSING IN THIS FORUM. IT ONLY HAS 30000 MILES ON IT, BUT IS 6 MONTHS OUT OF THE 36 MONTH BUMPER TO … Look up ODI 10520838 at NHTSA ↗
Unknown Or Other	32,320–88,875 mi	64,000 mi	42	ODI 10524616 · 76,600 mi WHY HAS NOTHING BEEN DONE YET? I'M A FAIRLY POOR UPSTANDING MEMBER OF SOCIETY, AND I WAS TRYING TO BE GREEN. NOW I'M STUCK WITH A $16,000 GO CART THAT I CANT DRIVE ON A HIGHWAY BECAUSE IT CAN'T GO OVER 35MPH. I HAD 2 YELLOW WRENCHES ON MY DASH. I WAS STUCK IN A ONE LANE RODE WITH NO PLACE TO PULL OVER AND ABOUT 100 PEOPLE HONKING AT ME. I HAVE BEEN A FAITHFUL FORD OWNER FOR OVER 13 YEARS; I'VE BEEN TELLING MY FRIENDS AND CO-WORKERS HOW GREAT THEY ARE. NOW I HAVE TO BEG FOR THEM TO FIX MY CAR, OR I CAN GO GET RIPPED OFF BY MY LOCAL DEALER. PLEA… Look up ODI 10524616 at NHTSA ↗ ODI 10542529 · 94,500 mi I WAS TRAVELING APPROXIMATELY 55 MPH UNDER NORMAL DRIVING CONDITIONS WHEN THE CAR LOST POWER AND I WAS ABLE TO DRIFT TO SIDE OF ROAD. WRENCH LIGHT CAME ON. I WAITED A FEW MINUTES AND RESTARTED THE CAR. IT IDLED ROUGH AT FIRST BUT I WAS ABLE TO CONTINUE THE DRIVE HOME WITHOUT INCIDENT. I RESEARCHED THIS PROBLEM ON THE INTERNET AND DISCOVERED THAT FORD FUSIONS OF MY YEAR AND MILEAGE WERE EXPERIENCING THIS ISSUE. THE FIRST RECOMMENDED COARSE OF ACTION WAS TO USE A THROTTLE BODY CLEANER. I DID THIS AND THE CAR SEEMED TO OPERATE FINE UNDER COND… Look up ODI 10542529 at NHTSA ↗ ODI 10747545 · 125,000 mi DRIVING AT HIGHWAY SPEEDS, NORMAL OPERATION, IN SUNNY CONDITIONS WHEN I LOST ACCELERATION ABILITY AND WAS ONLY ABLE TO COAST. THE YELLOW WRENCH INDICATOR CAME ON (NO CHECK ENGINE LIGHT). I WAS FORTUNATE ENOUGH TO MOVE TO THE SHOULD SAFELY SINCE THERE WAS LIMITED TRAFFIC ON THE HIGHWAY AND I WAS DRIVING IN THE RIGHT LANE. I CYCLED THE CAR OFF AND ON AND WAS ABLE TO RESUME NORMAL OPERATION. THIS SAME SITUATION HAPPENED TWICE MORE IN CITY DRIVING BEFORE I COULD GET INTO THE DEALER FOR AN APPOINTMENT. EVENTUALLY THE DEALER EVALUATED THE VEHICL… Look up ODI 10747545 at NHTSA ↗
Vehicle Speed Control	36,350–87,250 mi	55,750 mi	64	ODI 10500963 · 25,000 mi DRIVER WAS IN SMALL LOCAL SHOPPING CENTER, HE TURNED INTO PARKING SPACE, APPLIED BRAKE, WHEN CAR ACCELERATED OVER CURB ONTO SIDEWALK AND THROUGH FRONT OF BUILDING. TR Look up ODI 10500963 at NHTSA ↗ ODI 10510651 · 26,147 mi I WAS ON THE LEFT LANE GOING 55MPH ON A FREEWAY UP A SLIGHT INCLINE WHEN I NOTICED I WAS LOSING SPEED. PRESSED THE GAS PEDAL A LITTLE HARDER THINKING I NEEDED TO COMPENSATE FOR THE INCLINE, BUT THE CAR WOULD NOT ACCELERATE. I NOTICED A YELLOW WRENCH APPEAR ON THE LEFT SIDE OF THE DASH DISPLAY. I HAD THE GAS PEDAL TO THE GROUND AND CAR STILL WOULD NOT ACCELERATE BUT DECELERATED ALL THE WAY DOWN TO 30MPH WHERE IT STOPPED DECELERATING AND MAINTAINED THIS SPEED. I HAD TO MANEUVER AT 30MPH OFF THE FREEWAY TO GET INTO THE RIGHT SHOULDER LANE. TURNED … Look up ODI 10510651 at NHTSA ↗ ODI 10513935 · 38,852 mi WHILE TURNING AROUND IN A PARKING LOT AND NEITHER BRAKING OR ACCELERATING BUT SIMPLY COASTING WITH THE WHEELS TURNED VERY SHARPLY, THE CAR SUDDENLY ACCELERATED. QUICKLY SLAMMING ON THE BRAKES STOPPED THE ACCELERATION. THIS WAS NOT A FLOOR MAT PROBLEM SINCE THE FLOOR MAT IS ANCHORED AND CANNOT SLIDE UNDER THE ACCELERATOR. TR Look up ODI 10513935 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	7	None	ODI 11620955 · 200,000 mi The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving 7-10 MPH and depressing the brake pedal, the brake pedal felt stiff. The contact stated that while depressing the brake pedal harder, the vehicle hesitated to respond, causing the braking distance to be extended. The ABS warming light and several other unknown warning lights were illuminated. The contact resumed driving; however, the failure worsened, and the vehicle failed to stop. The contact engaged the electric parking brake, and the vehicle stopped. The vehicle wa… Look up ODI 11620955 at NHTSA ↗ ODI 11621739 · 162,000 mi The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while driving in a park lot and attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. The contact stated that the brake pedal traveled to the floorboard. The vehicle was driven to the dealer where it was diagnosed and determined that the brakes needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC). The manufacturer was not notified of the fail… Look up ODI 11621739 at NHTSA ↗ ODI 11622752 · 106,000 mi The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving 20 MPH, the brakes became inoperable. The contact had to slam on the brake pedal for the vehicle to stop. The Service Advance-trac, brakes, and check brake system messages were displayed. The contact researched online and discovered NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure … Look up ODI 11622752 at NHTSA ↗
2024-11	3	None	ODI 11623417 · 142,000 mi The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the powertrain control module had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileag… Look up ODI 11623417 at NHTSA ↗ ODI 11626397 · 80,000 mi The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel seized, with the steering assist failure message displayed. The contact stated that the steering wheel became difficult to turn. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed, and it was determined that the steering assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotli… Look up ODI 11626397 at NHTSA ↗ ODI 11627959 · 94,000 mi The contact owns a 2018 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the vehicle shuddered momentarily. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was determined that the engine had failed due to coolant intrusion. The contact was informed that the engine needed be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure. A case was opened, and the contact wa… Look up ODI 11627959 at NHTSA ↗
2024-12	2	None	ODI 11632767 · 95,189 mi The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving 65 MPH and approaching a stop, the vehicle jerked forward. The contact veered to the right to avoid crashing with another vehicle. No warning light was illuminated. The local dealer was contacted, and the vehicle was taken to the dealer and was diagnosed with transmission failure. The contact stated that the vehicle was repaired under an unknown related recall. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred th… Look up ODI 11632767 at NHTSA ↗ ODI 11628870 1. What component or system failed or malfunctioned, and is it available for inspection upon request? - The transmission has failed twice. The first time it was replaced by a licensed dealer. The second time is current. It is available for inspection upon request. 2. How was your safety or the safety of others put at risk? -We were stranded on the highway in Missouri. The second time the car failed was during winter weather with two small children, putting us at significant risk due to exposure to extreme cold and the dangers of being s… Look up ODI 11628870 at NHTSA ↗
2025-01	4	None	ODI 11633869 · 229,875 mi The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving at approximately 65 MPH, there was an abnormal sound coming from the driver's side front tire. The contact was able to exit the highway and drove to a tire store and had the tire replaced. The contact stated that after the tire was replaced while leaving the store parking lot, the check engine and power steering assist warning lights illuminated. The contact drove the vehicle to the residence but turning the steering wheel was extremely difficult, requiring extra effor… Look up ODI 11633869 at NHTSA ↗ ODI 11635861 · 99,000 mi The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while attempting to turn the vehicle to the left or the right, the steering wheel seized. The failure occurred intermittently but had become more pronounced and constant. The vehicle was now only able to be driven in a straight direction, whether going forward or in reverse. The steering assist failure light was illuminated. The vehicle was taken to a certified mechanic who diagnosed that the rack and pinion had failed and needed to be replaced. The vehicle was taken to another… Look up ODI 11635861 at NHTSA ↗ ODI 11637707 · 200,000 mi The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while reversing at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle failed to stop immediately until the parking brake was applied. The brake warning light was illuminated, and an unknown message was displayed. The vehicle was towed to Pep Boys, who related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made… Look up ODI 11637707 at NHTSA ↗
2025-02	4	None	ODI 11642576 · 160,000 mi The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving at approximately 20 MPH, the "Check Brake System" message was displayed on the instrument panel and the brakes failed to engage while the brake pedal was depressed. The contact stated that upon depressing the brake pedal to the floorboard, the vehicle responded as needed. The ABS and traction control warning lights were illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The … Look up ODI 11642576 at NHTSA ↗ ODI 11641439 Bad bearings in hybrid transmission Look up ODI 11641439 at NHTSA ↗ ODI 11641441 Leaking fluid, etc similar to recall on other 2018 Ford Fusions Look up ODI 11641441 at NHTSA ↗
2025-03	8	None	ODI 11645981 · 109,000 mi The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the air bags warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that it would take three days to receive the diagnostic results. The vehicle was not yet diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 109,000. Look up ODI 11645981 at NHTSA ↗ ODI 11647929 · 42,000 mi The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the message "ABS fault Detected" was displayed, prompting the contact to discontinue driving the vehicle. The ABS warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the ABS Hydraulic Control Unit (HCU). The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic), but the VIN was not i… Look up ODI 11647929 at NHTSA ↗ ODI 11648973 · 162,000 mi The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while driving 15 MPH and depressing the brake pedal, the brake pedal went to the floorboard. The contact stated that the brake system, ABS, and traction control warning lights were illuminated. Additionally, the message "Brake System Failure" was displayed. The contact drove with caution to the residence, and then had the vehicle towed to an independent mechanic to be diagnosed. The contact was informed that further diagnostic testing was needed to determine the cause of the fa… Look up ODI 11648973 at NHTSA ↗
2025-04	5	None	ODI 11651967 · 150,000 mi The contact owns a 2010 Ford Fusion Hybrid. The contact stated while reversing into a parking space at 2 MPH, the vehicle lost power steering functionality, and the steering wheel became significantly difficult to turn. The contact could not recall whether a warning light was illuminated. The contact was able to park the vehicle. The vehicle was taken to Tire Kingdom, where it was diagnosed. The mechanic determined that the failure was related to Ford Campaign Number: 15S18. The dealer was contacted and informed the contact that the VIN was not… Look up ODI 11651967 at NHTSA ↗ ODI 11653520 · 100,000 mi The contact owns a 2010 Ford Fusion Hybrid. The contact stated that upon coming to a complete stop, the brake pedal suddenly depressed all the way to the floorboard. The contact became aware that the brakes were no longer functioning properly. The vehicle returned to normal functionality, but the failure became a regular occurrence. The ABS and traction control warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related th… Look up ODI 11653520 at NHTSA ↗ ODI 11656256 My car dies and needs jumped everytime I shut it off. There's an odd clicking sound coming from the front floor of the trunk behind the drivers side back seat. This has been happening for 2 days now. I think I can smell something burning, but I've only had that smell once today. Look up ODI 11656256 at NHTSA ↗
2025-05	1	None	ODI 11661325 While driving roughly 5mph leaving from being parked for over 1.5 hours the hybrid battery caught/ control module caught on fire. Causing part of the truck carpet to catch fire. Since there was someone in the backseat that quickly felt the heat they turned the car off and stopped. The fire was put out. We end having it towed to the ford dealership that could not identify the reason it caught on fire. This is a known issue but the recall only affected 2 days of production. Look up ODI 11661325 at NHTSA ↗
2025-06	2	None	ODI 11664680 The contact's granddaughter owned a 2013 Ford Fusion Hybrid. The contact stated that while her granddaughter was driving at an undisclosed speed, the driver looked in the rearview mirror and noticed black smoke coming from the rear seats of the vehicle. The contact stated that the driver's sons were in car seats in the rear seats of the vehicle. The driver immediately pulled over to the side of the road, exited the vehicle, and took her sons out of the vehicle. The contact stated that the entire vehicle then caught on fire. The contact stated t… Look up ODI 11664680 at NHTSA ↗ ODI 11669455 · 140,000 mi The contact called on behalf of his girlfriend who owns a 2019 Ford Fusion Hybrid. The contact stated that while his girlfriend was driving 70 MPH, the automotive power was reduced. The message "Pull Over" was displayed, and the check engine warning light was illuminated. The driver immediately pulled over and restarted the vehicle. The vehicle was taken to an unknown local dealer to be diagnosed, and the dealer advised the contact that additional diagnostic testing was required to determine the cause of failure. The vehicle was not yet diagnos… Look up ODI 11669455 at NHTSA ↗
2025-07	1	None	ODI 11671562 · 72,000 mi The contact owns a 2012 Ford Fusion Hybrid. The contact stated while driving at 50 MPH, the vehicle lost power steering functionality. There was no reservoir cap to check for power steering fluid. The power steering warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000. Look up ODI 11671562 at NHTSA ↗
2025-08	2	None	ODI 11677755 · 86,300 mi The contact owns a 2015 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, there was an abnormally loud sound coming from the engine compartment after the vehicle had switched from electric to gasoline. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The fa… Look up ODI 11677755 at NHTSA ↗ ODI 11682612 I am reporting a serious safety issue with my 2018 Ford Fusion Hybrid SE that affects the braking system and related electronics: 1.The ABS stopped functioning previously. 2.Recently, the car displayed a “Brake Malfunction” warning for the first time, which appears when making sharp turns. 3.The TPMS (tire pressure monitoring system) stopped working some time ago. These issues are extremely dangerous. The electronic brake booster and ABS module are critical for safe braking, especially in emergency situations. With the ABS and brake assist com… Look up ODI 11682612 at NHTSA ↗
2025-09	1	None	ODI 11686382 The contact owns a 2014 Ford Fusion Hybrid. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown. Look up ODI 11686382 at NHTSA ↗
2025-10	3	None	ODI 11696672 The factory-installed rearview backup camera on my 2013 Ford Fusion fails intermittently. When shifting into reverse, the display screen frequently goes black, shows a distorted or flickering image with multicolored lines, or displays an error message stating the camera is unavailable. The failure is unpredictable but occurs more often in hot weather or after rain, suggesting a hardware defect. The component that has failed is the rearview camera system, likely the camera module itself, which is available for inspection. This malfunction creat… Look up ODI 11696672 at NHTSA ↗ ODI 11696821 Brake lights stay on even after turning off car. According to my research the problem is a brake pedal bumper that deteriorated. I actually found the rubber piece on the floor. Prior to finding out my brakes remained on, the red engine light turned on. I checked recalls for this problem, and there was one, but it was only valid for high humidity States. I live in California so I didn't qualify. Now, due to not knowing what the red light was about, and it being smog time, I cleared the engine light. Well, I didn't know that disqualifies my smog… Look up ODI 11696821 at NHTSA ↗ ODI 11696645 EVAP blocking valve failed and car immediately went into limp mode on the highway. By doing this it could cause a crash. EVAP blocking valve also should last the life of the vehicle. Look up ODI 11696645 at NHTSA ↗
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	1	None	ODI 11739868 While driving a 2013 Ford Fusion Hybrid Titanium (approximately 157,000 miles), the Electronic Power-Assisted Steering (EPAS) system suddenly failed without warning during heavy rain in Philadelphia, PA. I was driving near the riverfront area by [XXX] when the steering immediately became extremely stiff and difficult to turn. No prior warning lights or steering-related symptoms were present before the failure. Due to wet road conditions and the sudden loss of steering assist, I temporarily lost the ability to maneuver the vehicle normally and… Look up ODI 11739868 at NHTSA ↗
2026-06	4	None	ODI 11744392 There have been many recalls on the 2010 Ford Fusion Hybrid, according to Ford mine has already had the repairs done yet the issues I’ve been having all match recalls. I’ve had issues with my passenger seat, the air bag system light is always on and the seat controls no longer work. The clockspring system is pure trash, there is no reason I’ve had to replace it twice now in the 2 months I’ve had this car. My ABS system keeps going in and out and says service advancetrac system. My hybrid battery rarely goes into hybrid anymore causing my mpg to… Look up ODI 11744392 at NHTSA ↗ ODI 11747119 · 179,000 mi The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle failed to respond normally while depressing the brake pedal. Several unknown warning lights were illuminated during the failure. The failure caused the steering wheel to lock up, the brake pedal became extremely firm, and the accelerator pedal became inoperable. Additionally, the exterior lights shut off unexpectedly and the vehicle lost electrical power. The vehicle was safely pulled into a parking lot, and the contact waited for sev… Look up ODI 11747119 at NHTSA ↗ ODI 11744654 The air bags did not deploy on the front passenger side after a two car accident. There was an injury to the passenger of the car. Vehicle was inspected by police and there were no warning signs Look up ODI 11744654 at NHTSA ↗
2026-07	5	None	ODI 11748073 Abs module failed Look up ODI 11748073 at NHTSA ↗ ODI 11753024 SUBJECT: Fraudulent Recall Completion / Incomplete Remedy resulting in Component Failure (Recall 19S54 / NHTSA 19V904) I am writing to file an emergency safety complaint regarding a fraudulently cleared safety recall on my 2010 Ford Fusion Hybrid. According to Ford's internal OASIS database, Safety Recall 19S54 (NHTSA Campaign 19V904) was marked as "completed" under a previous owner. However, physical inspection of the vehicle proves that the mandatory federal remedy was never executed. The master cylinder still retains the original factory … Look up ODI 11753024 at NHTSA ↗ ODI 11750923 I have a 2019 Ford Fusion. The bolt holding the steering wheel to the steering shaft has come loose. in May 2018 there was a recall for this same loose steering wheel issue on 2014-2018 versions of the Fusion. There is no loose steering wheel recall for the 2019 Fusion. Ford's remedy for the loose steering wheel was replacing the bolt holding the steering wheel to the steering shaft with a longer bolt on the 2014-2018 Fusions. I would expect the longer bolt was used in production in my 2019 Fusion steering, and that's why it is not recalled. … Look up ODI 11750923 at NHTSA ↗
2026-08	8	None	ODI 11757063 The power steering has failed twice recently while driving and the dashboard warning displayed as follows: power steering assist fault. This makes it very hard to steer, dangerous and scary when this happens. Can a recall be issued for my vehicle? I am very disappointed that my 2010 ford fusion hybrid vehicle was left out of the recall even though it was manufactured at the same plant as the 2011 - 2013 models that were recalled. I found this online: Investigation and Recall ContextFederal Probes: The NHTSA investigated 2010–2012 Ford Fusion … Look up ODI 11757063 at NHTSA ↗ ODI 11757251 2020 Ford Escape wipers keep stuttering, moving very slowly, freezing midway through cycle, or fail to operate during adverse weather conditions. This results in poor to no visibility sometimes with the wiper blocking vision directly. This is a known recall and Ford has refused to repair the wiper until the unveil their solution for all potentially impacted vehicles. They acknowledge that a wiper motor would repair our vehicle right now but told us to wait for months while they determine a global fix. Recall number we believe is 26S14. Both For… Look up ODI 11757251 at NHTSA ↗ ODI 11756279 I am submitting this complaint regarding an unrepaired safety recall on my 2016 Ford Fusion, Ford Recall 25SA9 / NHTSA Recall 25V695, involving the rear-view camera. The recall concerns a condition where the rear-view camera may display a blank or distorted image when the vehicle is placed in reverse. This can reduce the driver's ability to see what is behind the vehicle and increase the risk of a crash. The recall was issued in October 2025. I have been waiting for the recall remedy to become available, but Ford and the dealership have been … Look up ODI 11756279 at NHTSA ↗
2026-09 (partial)	5	None	ODI 11763255 I own a 2010 Ford Fusion Hybrid and am reporting a recurring and serious braking problem. On XXX, while driving to pick up my mom and my [XXX] son, I pressed the brake pedal to stop, but the vehicle did not stop normally. I repeatedly tried to brake, but the vehicle took much longer to stop than it should have. The brake pedal became spongy and did not have normal resistance. The BRAKE, ABS, and AdvanceTrac warning lights appeared. The vehicle’s computer/system was reset afterward, and the vehicle drove normally for several days. On XXX, the sa… Look up ODI 11763255 at NHTSA ↗ ODI 11763530 While driving my 2012 Ford Fusion Hybrid (VIN: [XXX]), the braking system suddenly failed. When applying the brake pedal, there was completely zero brake resistance, and the vehicle failed to engage proper braking power, creating an extremely hazardous driving condition. The vehicle was inspected by a certified Ford dealership (Lithia), which officially documented that the vehicle is "UNSAFE TO DRIVE due to having no brake resistance." The diagnostics confirmed that the ABS Hydraulic Control Unit (HCU), the ABS module, and the Brake Master Cyli… Look up ODI 11763530 at NHTSA ↗ ODI 11762819 · 70,000 mi The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that on several occasions while in reverse(R), the rear-view camera operated intermittently for several seconds and then went black. The vehicle was taken to a dealer on several occasions but was not diagnosed or repaired. The dealer informed the contact that the part for the recall was not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 70,000. Look up ODI 11762819 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2019: 13 complaints · 2020: 3 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2019	5	9	13
2020	2	2	3

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2019	35	0	0
2020	8	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Steering	Air Bags	Service Brakes	Power Train	Electrical System	Engine	Unknown Or Other	Vehicle Speed Control
Steering	—	7 ODI 11003274 · 142,300 mi AS I WAS DRIVING TO THE STORE THE POWER STEERING SERVICE LIGHT CAME ON AND THE SERVICE ADVANCE TRAC AND IT BECOME HARD TO STEER.. SO NOW ITS PARKED BECAUSE DEALERSHIP SAID IT WOULD COST $1500 TO FIX WHICH I DON'T HAVE .. AFTER RESEARCH MOST MODELS JUST 2011 AND UP HAVE THIS RECALL. I THINK 2010 SHOULD ALSO BE A RECALL THEIR ARE SEVERAL COMPLAINTS ABOUT IT Look up ODI 11003274 at NHTSA ↗ ODI 11194682 TAKATA RECALL - WHEN I ENTER MY VIN INTO YOUR SYSTEM, 0 RECALLS ARE SHOWN. THIS IS NOT CORRECT. I HAVE A LETTER FROM FORD FOR *URGENT AIRBAG SAFETY RECALL* - SAFETY RECALL NOTICE 19S01/NHTSA RECALL 19V-001. I CHECK YOUR SITE OFTEN, AND FOUND IT UNFORTUNATE AND DISTURBING TO STILL SEE 0 RECALLS EVEN THOUGH MY CAR DOES HAVE A RECALL FOR THE PASSENGER AIRBAG. I HAVE ALSO REPORTED A VERY COMMON POWER STEERING FAILURE IN THIS SAME CAR. YOU CONTINUE TO HAVE AN OPEN INVESTIGATION SINCE NOVEMBER 2017, WHICH ALSO SUPRISED ME TO SEE AN INVESTIGA… Look up ODI 11194682 at NHTSA ↗ ODI 10747474 · 47,000 mi TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SEIZED WITHOUT WARNING WHILE STEERING THROUGH A CURVE. AS A RESULT, THE VEHICLE CRASHED INTO THE SIDE OF A TREE AND WENT DOWN INTO THE CANAL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. Look up ODI 10747474 at NHTSA ↗	12 ODI 10563626 · 19,300 mi MONDAY, JAN. 27 - POWER SUDDENLY GAVE OUT WHEN ACCELERATING ON FREEWAY. SERVICE WRENCH HAD BEEN ON EARLIER THAT DAY BUT HAD GONE OFF. DIXON FORD TOLD US IT WAS OK TO DRIVE. I WAS IN LEFT LANE AND HAD TO CROSS 5 LANES TO GET TO MEDIAN. TOOK IT IN TO WALNUT CREEK FORD AND THEY "RE-FLASHED IT", SAYING NO CONCERN WAS PRESENT AT THE TIME. THEY GAVE THE DANGEROUS CAR BACK TO US FRI, JAN 31ST 130 MILES DRIVEN IN 2ND LANE (ONE FROM CARPOOL LANE) AT 65 MPH ACCEL LIGHTLY SUDDENLY, CAR'S GAS GAVE OUT, LIKE BEFORE THE ROAD CURVED TO RIGHT. TRY TO STE… Look up ODI 10563626 at NHTSA ↗ ODI 10670120 · 49,098 mi I WAS MAKING A RIGHT TURN FROM A SIDE STREET, ABOUT 100 YARDS FROM MY HOME. AS I GOT ON ROAD, LIGHTS WENT ON THE DASH ABOUT BRAKES ADVANCE SERVICE AND THE BRAKES LOST POWER. CAUSED ME TO HAVE TO USE SIGNIFICANT PRESSURE TO MAKE BRAKES WORK. I WENT ABOUT 1 MILE AND INTO A PARKING LOT. I STOPPED AND RESTARTED THE CAR AND THINGS WENT BACK TO NORMAL. THIS COULD HAVE CAUSED AN ACCIDENT SINCE IT WAS SUDDEN AND THERE WAS A LOSS OF CONTROL IN TRAFFIC. I CALLED DEALERSHIP AND THEY SAID THAT IT MAY HAVE BEEN FROM CAR SITTING FOR A WEEK AND THAT UNLESS TH… Look up ODI 10670120 at NHTSA ↗ ODI 10734052 · 39,000 mi I WAS ROUNDING A CORNER AT APPROXIMATELY 10 MPH, PULLING OUT FROM THE STREET WHERE I LIVE, AND TWO TROUBLE CODES POPPED UP: (1) "BRAKE! CHECK BRAKE SYSTEM"; AND (2) "SERVICE ADVANCETRAC". THE CAR IMMEDIATELY BECAME INCREDIBLY DIFFICULT TO STEER AND THE BRAKES PROVIDED LITTLE (IF ANY) STOPPING POWER (I AM UNSURE IF IT WAS JAMMING ON THE BRAKES THAT PROVIDED EXTREMELY MINIMAL STOPPING POWER OR JUST THE INERTIA OF THE CAR SLOWING OVER APPROXIMATELY 30-50 FEET). THE DEALERSHIP ULTIMATELY PROVIDED EXCELLENT SERVICE REPLACING THE "ASB MODULE", … Look up ODI 10734052 at NHTSA ↗	4 ODI 10619521 · 23,000 mi CAR LOST POWER STEERING BOTH WHILE PARKED AND WHEN DRIVING. REPLACEMENT COST WAS $2200 INCLUDING REALIGNMENT. *TR Look up ODI 10619521 at NHTSA ↗ ODI 10811046 · 40,799 mi POWER STEERING AND ADVANCETRAC FAILED DURING DRIVING. THE STEERING WHEEL SUDDENLY BECAME VERY HARD TO TURN. I BARELY COULD AVOID A COLLISION. IN AN EARLIER EVENT, THE HYBRID SYSTEM MALFUNCTIONED AND THE CAR ACCELERATED WITH MAXIMUM ELECTRIC POWER DESPITE THE FOOT BEING OFF THE ACCELERATOR. THE VEHICLE COULD BE STOPPED AND AND WORKED AGAIN NORMALLY AFTER TURNING OFF THE IGNITION KEY. Look up ODI 10811046 at NHTSA ↗ ODI 11080902 · 115,000 mi AFTER FILLING UP MY TANK, I PROCEEDED TO EXIT OUT OF A QUIKTRIP PARKING LOT, BACK ONTO THE STREET, WHEN MY BRAKES FAILED TO STOP THE CAR. LUCKILY ENOUGH, THIS DID NOT CAUSE AN ACCIDENT AND I WAS ABLE TO PULL THE CAR OVER IN A NEARBY PARKING LOT. AFTER PULLING OVER THE SERVICE ADVANCETRAC LIGHT CAME ON, IN ADDITION TO THE CHECK BRAKE SYSTEM LIGHT. I CHECKED THE FLUIDS, WHICH ALL SEEMED TO BE FINE. HOWEVER, THE BRAKES WOULD NOT STOP THE VEHICLE UNLESS PRESSED COMPLETELY TO THE FLOOR. THIS DRASTICALLY AFFECTED THE STOP TIME WHICH WOULD DEFINITELY … Look up ODI 11080902 at NHTSA ↗	19 ODI 10626397 · 96,000 mi WARNINGS TO "SERVICE POWER STEERING" AND TO "SERVICE TRACTION CONTROL" STARTED BLINKING ALTERNATIVELY ON THE DASH BOARD WHILE DRIVING. AFTER THE CAR WAS SHUT OFF, ALL POWER STEERING WAS LOST. HAD TO REPLACE THE STEERING TRACK AT ABOUT $1500 PERSONAL COST BECAUSE VEHICLE IS OUT OF WARRANTY. WITHIN FOUR WEEKS OF REPLACEMENT OF THE STEERING SHAFT THE SAME WARNINGS CAME ON THE DASH AGAIN AND THE CAR HAS LOST ITS POWER STEERING AGAIN AFTER THE CUT WAS TURNED OFF. WHILE SUPPOSEDLY THIS REPLACEMENT SHAFT IS UNDER WARRANTY (BECAUSE IT IS ONLY 4 WEE… Look up ODI 10626397 at NHTSA ↗ ODI 10638527 · 65,109 mi TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE CONTACT ALSO STATED THAT THE POWER STEERING AND ADVANCE TRAC WARNING LIGHT ILLUMINATED. AS A RESULT, THE CONTACT HAD TO USE EXCESSIVE FORCE TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,109. Look up ODI 10638527 at NHTSA ↗ ODI 10947936 · 115,000 mi POWER STEERING STOPPED WORKING WHILE MAKING A TURN ON THE HIGHWAY. WAS ABLE TO AVOID ACCIDENT WITH THE CAR BESIDE ME BUT WAS VERY DIFFICULT TO STEER THE CAR IN THE DIRECTION NEEDED. CAR CODE CAME UP TO "SERVICE POWER STEERING IMMEDIATELY". VERY DANGEROUS SITUATION IF NOT PREPARED WHEN THIS HAPPENS! Look up ODI 10947936 at NHTSA ↗	4 ODI 11019190 · 110,000 mi TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. WHILE DRIVING 40 MPH, THE VEHICLE HESITATED WITHOUT WARNING. IN ADDITION, WHILE DRIVING THE VEHICLE TO THE DEALER, THE STEERING WHEEL SEIZED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (KRUSE MOTOR SALES LTD, 515 BROADWAY ST, BARABOO,WI, 53913) WHERE IT WAS DIAGNOSED THAT THE COOLANT MOTOR AND POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE COOLANT MOTOR WAS REPLACED ALONG WITH THE SPARK PLUGS; HOWEVER, THE POWER STEERING WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND MADE… Look up ODI 11019190 at NHTSA ↗ ODI 10885418 · 43,500 mi ENGINE FAILED AT STOPLIGHT WITH LOSS OF POWER STEERING ON 6/26/16. RESTART SUCCESSFUL. SUBSEQUENT MULTIPLE ENGINE FAILURE CHIMES OCCURRED. DEALER "REPAIRED WIRING". SEVERAL HUNDRED MILES SINCE, NOT FURTHER INCIDENTS (ENGINE FAILURES OR MULTIPLE CHIMES). Look up ODI 10885418 at NHTSA ↗ ODI 11024554 · 21,017 mi WHILE DRIVING THE CAR AT ABOUT 25 MILES AN HOUR, FIRST THE TRACTION CONTROL LIGHT CAME ON THEN THE ENGINE LIGHT THEN THE AIRBAG LIGHT THEN THERE WAS A WARNING TO STOP DRIVING THE CAR. A BIG EXCLAMATION MARK WAS IN THE DISPLAY. THE CAR LOST POWER AND SLOWED TO A STOP. I PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. I TRIED RESTARTING THE CAR AND ALL OF THE WARNING LIGHTS WERE STILL THERE SO I RAN THE VEHICLE DIAGNOSTICS REPORT. WHICH STATED THERE WAS A THROTTLE PROBLEM AND ENGINE FAILURE AND AIRBAG FAILURE AND BRAKE FAILURE. I HAD THE C… Look up ODI 11024554 at NHTSA ↗	2 ODI 10940040 · 170,000 mi THE POWER STEERING WENT OUT ON MY FUSION WHILE IN MOTION . THIS SHOULD BE A RECALL. NOW THE STOP SAFELY NOW LIGHT CAME ON WHILE IN MOTION AND THIS IS APPARENTLY THE MEC. Look up ODI 10940040 at NHTSA ↗ ODI 11011360 · 83,000 mi CAR TOLD ME TO PULL OVER SAFELY. EVERYTHING LOCKED UP. THE STEERING WHEEL GOT REAL TIGHT AND WOULD NOT TURN. I TOOK IT TO A FORD DEALERSHIP TO HAVE FIXED AND THEY SAID THE POWER STEERING BOX WENT OUT. THE CAR WAS IN MOTION. I WAS ON MY WAY TO WORK. Look up ODI 11011360 at NHTSA ↗	3 ODI 10563626 · 19,300 mi MONDAY, JAN. 27 - POWER SUDDENLY GAVE OUT WHEN ACCELERATING ON FREEWAY. SERVICE WRENCH HAD BEEN ON EARLIER THAT DAY BUT HAD GONE OFF. DIXON FORD TOLD US IT WAS OK TO DRIVE. I WAS IN LEFT LANE AND HAD TO CROSS 5 LANES TO GET TO MEDIAN. TOOK IT IN TO WALNUT CREEK FORD AND THEY "RE-FLASHED IT", SAYING NO CONCERN WAS PRESENT AT THE TIME. THEY GAVE THE DANGEROUS CAR BACK TO US FRI, JAN 31ST 130 MILES DRIVEN IN 2ND LANE (ONE FROM CARPOOL LANE) AT 65 MPH ACCEL LIGHTLY SUDDENLY, CAR'S GAS GAVE OUT, LIKE BEFORE THE ROAD CURVED TO RIGHT. TRY TO STE… Look up ODI 10563626 at NHTSA ↗ ODI 11150696 · 56,000 mi OUT OF NO WHERE MY POWER STEERING LIGHT CAME ON AND IT IS VERY HARD TO TURN. Look up ODI 11150696 at NHTSA ↗ ODI 10712048 · 1,300 mi GOOD AFTERNOON, I WANT TO BRING THIS TO YOUR ATTENTION. I DON'T KNOW IF IT'S A PROBLEM WITH FORD OR WITH ME. SO PLEASE BEAR WITH ME. I JUST PURCHASED THE ABOVE VEHICLE ABOUT 3 WEEKS AGO. IT IS BRAND NEW. THIS VEHICLE COMES WITH A FEATURE CALLED "ACTIVE PARK ASSIST." IT IS NEW TO ME AND HAVE NEVER OWNED A VEHICLE WITH THIS FEATURE PREVIOUSLY. YESTERDAY, I USED IT FOR THE FIRST TIME. I TURNED IT ON AND LET IT PARALLEL PARK FOR ME. I FOLLOWED THE DIRECTIONS ON THE VEHICLE VIDEO SCREEN AND TOOK MY HANDS OF THE WHEEL. THE VEHICLE THEN BACKED INTO T… Look up ODI 10712048 at NHTSA ↗
Air Bags	7 ODI 11003274 · 142,300 mi AS I WAS DRIVING TO THE STORE THE POWER STEERING SERVICE LIGHT CAME ON AND THE SERVICE ADVANCE TRAC AND IT BECOME HARD TO STEER.. SO NOW ITS PARKED BECAUSE DEALERSHIP SAID IT WOULD COST $1500 TO FIX WHICH I DON'T HAVE .. AFTER RESEARCH MOST MODELS JUST 2011 AND UP HAVE THIS RECALL. I THINK 2010 SHOULD ALSO BE A RECALL THEIR ARE SEVERAL COMPLAINTS ABOUT IT Look up ODI 11003274 at NHTSA ↗ ODI 11194682 TAKATA RECALL - WHEN I ENTER MY VIN INTO YOUR SYSTEM, 0 RECALLS ARE SHOWN. THIS IS NOT CORRECT. I HAVE A LETTER FROM FORD FOR *URGENT AIRBAG SAFETY RECALL* - SAFETY RECALL NOTICE 19S01/NHTSA RECALL 19V-001. I CHECK YOUR SITE OFTEN, AND FOUND IT UNFORTUNATE AND DISTURBING TO STILL SEE 0 RECALLS EVEN THOUGH MY CAR DOES HAVE A RECALL FOR THE PASSENGER AIRBAG. I HAVE ALSO REPORTED A VERY COMMON POWER STEERING FAILURE IN THIS SAME CAR. YOU CONTINUE TO HAVE AN OPEN INVESTIGATION SINCE NOVEMBER 2017, WHICH ALSO SUPRISED ME TO SEE AN INVESTIGA… Look up ODI 11194682 at NHTSA ↗ ODI 10747474 · 47,000 mi TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SEIZED WITHOUT WARNING WHILE STEERING THROUGH A CURVE. AS A RESULT, THE VEHICLE CRASHED INTO THE SIDE OF A TREE AND WENT DOWN INTO THE CANAL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. Look up ODI 10747474 at NHTSA ↗	—	3 ODI 11129378 · 69,000 mi TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN MANUFACTURER RECALL REGARDING THE AIR BAGS. ROBINSON BROTHERS FORD [phone removed], 11455 AIRLINE HWY, BATON ROUGE, LA 70816) INDICATED THAT THE PART HAD BEEN UNAVAILABLE SINCE JANUARY. THE DEALER ALSO INDICATED THAT THERE WAS NO OPTION OF A LOANER VEHICLE DUE TO A LIMITED SUPPLY. IN ADDITION, WHEN APPLYING THE BRAKE PEDAL, IT TRAVELED TO THE FLOORBOARD. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY… Look up ODI 11129378 at NHTSA ↗ ODI 10659815 · 16,000 mi CAR WAS BEING DRIVEN DOWN STEEP DRIVEWAY BY MY 88-YEAR-OLD FATHER. HE SAYS CAR ACCELERATED WITHOUT HIM GIVING IT GAS. HE IS BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON ACCELERATOR. HE ALSO SAYS BRAKES DIDN'T WORK, WHICH IS NOT BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON BRAKE EITHER. CAR LEFT DRIVEWAY, HIT TREE, AND ENDED UP APPROX 200 YARDS DOWN STEEP HILL. BLACK BOX SAYS ROLLING OCCURRED. ONLY PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED. NO FRONT AIRBAGS DEPLOYED AND NO DRIVER SIDE CURTAIN AIRBAGS DEPLOYED. INJURIES TO BOTH HIM AND HI… Look up ODI 10659815 at NHTSA ↗ ODI 11162346 · 42,000 mi TAKATA RECALL THIS CAR DOES NOT HAVE RELIABLE BREAKS I WAS IN AN ACCIDENT ON 12/26/18. I APPLIED THE BRAKES AND NOTHING HAPPENED. NOW I'M LEFT WITH BEING RESPONSIBLE FOR THIS . AND THE STEERING WHEEL AIRBAG BLEW SMOKE IN MY FACE AND THIS CAR HAS TWO OPEN RECALLS AND IT'S A RENTAL THROUGH HERTZ Look up ODI 11162346 at NHTSA ↗	2 ODI 10494673 · 409 mi APPROXIMATELY AFTER 10 MINUTES OF DRIVING, THE ENGINE SHUT DOWN AND THE ELECTRIC MOTOR GOT STUCK AT ABOUT HALF ITS POWER (ACCORDING TO THE DISPLAY ON THE DASHBOARD). THE FRONT AIR BAG MALFUNCTION LIGHT WAS ON (THIS HAD HAPPENED 3 TIMES BEFORE DURING THE PAST TWO WEEKS), THE "HILL ASSIST OFF" LIGHT TURNED ON, AND A LARGE WARNING MESSAGE CAME UP ON THE LEFT SIDE OF THE DASHBOARD. THE VEHICLE HAD VERY LITTLE POWER, I MANAGED TO GET TO THE SIDE OF THE ROAD AND PULLED OVER IN A PARKING LOT. PARKED AND TURNED THE IGNITION OFF, WAITED A MINUTE AND STA… Look up ODI 10494673 at NHTSA ↗ ODI 11089941 · 130,000 mi AT RANDOM WHILE CAR IS ON AT ANY TIME AND ANY SPEED (PARKED AND JUST TURNED ON, AT A RED LIGHT, DRIVING ON FREEWAY OR CITY DRIVING, TURNING OR DRIVING STRAIGHT.) REAR PARKING AID IS DISABLED WITH LIGHT TURNED ON, AIRBAG LIGHTS TURN ON, SERVICE ADVANCE TRAC LIGHT TURNS ON, THE POWER STEERING GOES OUT ALL THE SAME TIME. THEN RANDOMLY TURNS OFF AND DRIVES NORMAL AGAIN AT ANYTIME ( SHORTLY AFTER THE PROBLEM OCCURS, SOMETIMES IT STAYS ON AN ENTIRE DRIVE 1HR+ EVEN IF PARKED AND TURNED CAR COMPLETELY OFF AND ON AGAIN) THIS HAS BEEN BROUGHT INTO THE D… Look up ODI 11089941 at NHTSA ↗	5 ODI 10631159 · 22,505 mi THE CARS WARNING LIGHTS FOR HILL STOP ASSIST, SERVICE ADVANCE TRAC, TRACTION CONTROL, AND THE AIR BAGS ALL CAME ON INDICATING THAT THESE SAFETY FEATURES WE'RE NOT WORKING PROPERLY. TAKEN TO THE DEALER AND THEY SAID ITS THE RCM OR RESTRAINT CONTROL MODULE THAT FAILED. THE CAR WAS IN NO ACCIDENTS, AND WAS DRIVING NORMALLY. THIS PART IS BACKORDERED FOR WEEKS BUT FORD WOULD NOT PROVIDE A LONER VEHICLE, SO WE FACED WITH DRIVING A CAR THAT IS DEFINITELY NOT AS SAFE AS PURCHASED, AND THE MANDATED SAFETY FEATURES ARE NOT WORKING. THIS PROBLEM IS HAPPEN… Look up ODI 10631159 at NHTSA ↗ ODI 11574928 Car has intermittent electrical issue that causes ECUs to reboot often times disabling safety systems such as ABS, Airbags, Collision Avoidance, Adaptive Cruise Control, power steering and power brakes. Ford dealer believes that it's a short in a wiring harness. They claim this issue has been seen in several vehicles like mine. Ford was able to reproduce the problem and recommends replacement of a wiring harness ($4k). To date, I have not had an accident, but do not feel safe driving the vehicle if the airbags and other safety systems become in… Look up ODI 11574928 at NHTSA ↗ ODI 11162346 · 42,000 mi TAKATA RECALL THIS CAR DOES NOT HAVE RELIABLE BREAKS I WAS IN AN ACCIDENT ON 12/26/18. I APPLIED THE BRAKES AND NOTHING HAPPENED. NOW I'M LEFT WITH BEING RESPONSIBLE FOR THIS . AND THE STEERING WHEEL AIRBAG BLEW SMOKE IN MY FACE AND THIS CAR HAS TWO OPEN RECALLS AND IT'S A RENTAL THROUGH HERTZ Look up ODI 11162346 at NHTSA ↗	1 ODI 10494673 · 409 mi APPROXIMATELY AFTER 10 MINUTES OF DRIVING, THE ENGINE SHUT DOWN AND THE ELECTRIC MOTOR GOT STUCK AT ABOUT HALF ITS POWER (ACCORDING TO THE DISPLAY ON THE DASHBOARD). THE FRONT AIR BAG MALFUNCTION LIGHT WAS ON (THIS HAD HAPPENED 3 TIMES BEFORE DURING THE PAST TWO WEEKS), THE "HILL ASSIST OFF" LIGHT TURNED ON, AND A LARGE WARNING MESSAGE CAME UP ON THE LEFT SIDE OF THE DASHBOARD. THE VEHICLE HAD VERY LITTLE POWER, I MANAGED TO GET TO THE SIDE OF THE ROAD AND PULLED OVER IN A PARKING LOT. PARKED AND TURNED THE IGNITION OFF, WAITED A MINUTE AND STA… Look up ODI 10494673 at NHTSA ↗	5 ODI 10945265 AIRBAG SWITCHES UNDER DRIVER SEAT AND FRONT PASSENGER SEAT ARE ALWAYS GETTING THROWN AND CAUSE AIRBAG LIGHT TO GO OFF IN DASH. THERE NEEDS TO BE A BETTER ITEM THAT IS NOT SO SENSITIVE TO PEOPLE RIDING IN THE BACK SEAT. WHEN THEY PUT THEIR FEET UNDER THE FRONT SEATS IT THROWS THE SWITCH AND CAUSES THE AIRBAG LIGHT TO COME ON IN THE DASH. Look up ODI 10945265 at NHTSA ↗ ODI 10759525 · 35,678 mi I HAVE AN 2014 FORD FUSION HYBRID. AFTER READING ALL OF THE COMPLAINTS FROM OTHER DRIVERS, I WANT TO BE PRO ACTIVE AND FIND OUT WHAT PART, EXACTLY IS ON BACK ORDER FOR SO MANY YEARS. AS AN ASE CERTIFIED (RE-CERTIFIED) TECHNICION, A.A..S DEGREE AUTO MECHANICS AND A.A.S. DEGREE IN DIAGNOSTICS (1989). NOW, HOW DO I PROTECT MY WIFE WHILE IN THE PASSENGER SEAT? 2013 FORD FUSION. THE NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); JUN 16, 2015 PLEASE ADVISE ME, AND SINCE ALL I NEED IS THE PART...GO GET ONE OFF THE ASSEMBLY LINE. … Look up ODI 10759525 at NHTSA ↗ ODI 11319300 · 36,000 mi MY AIRBAG IN MY STEERING WHEEL IS POPPED UP AND THE SYNC SYSTEM FOR MY RADIO KEEPS DISCONNECTING AND JUST WILL NOT CONNECT AT ALL. DID A FACTORY RESET WITCH SOLVED THE PROBLEM FOR ONLY A COUPLE DAYS AND WENT BACK TO NOT WORKING AGAIN Look up ODI 11319300 at NHTSA ↗	2 ODI 10659815 · 16,000 mi CAR WAS BEING DRIVEN DOWN STEEP DRIVEWAY BY MY 88-YEAR-OLD FATHER. HE SAYS CAR ACCELERATED WITHOUT HIM GIVING IT GAS. HE IS BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON ACCELERATOR. HE ALSO SAYS BRAKES DIDN'T WORK, WHICH IS NOT BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON BRAKE EITHER. CAR LEFT DRIVEWAY, HIT TREE, AND ENDED UP APPROX 200 YARDS DOWN STEEP HILL. BLACK BOX SAYS ROLLING OCCURRED. ONLY PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED. NO FRONT AIRBAGS DEPLOYED AND NO DRIVER SIDE CURTAIN AIRBAGS DEPLOYED. INJURIES TO BOTH HIM AND HI… Look up ODI 10659815 at NHTSA ↗ ODI 11574928 Car has intermittent electrical issue that causes ECUs to reboot often times disabling safety systems such as ABS, Airbags, Collision Avoidance, Adaptive Cruise Control, power steering and power brakes. Ford dealer believes that it's a short in a wiring harness. They claim this issue has been seen in several vehicles like mine. Ford was able to reproduce the problem and recommends replacement of a wiring harness ($4k). To date, I have not had an accident, but do not feel safe driving the vehicle if the airbags and other safety systems become in… Look up ODI 11574928 at NHTSA ↗
Service Brakes	12 ODI 10563626 · 19,300 mi MONDAY, JAN. 27 - POWER SUDDENLY GAVE OUT WHEN ACCELERATING ON FREEWAY. SERVICE WRENCH HAD BEEN ON EARLIER THAT DAY BUT HAD GONE OFF. DIXON FORD TOLD US IT WAS OK TO DRIVE. I WAS IN LEFT LANE AND HAD TO CROSS 5 LANES TO GET TO MEDIAN. TOOK IT IN TO WALNUT CREEK FORD AND THEY "RE-FLASHED IT", SAYING NO CONCERN WAS PRESENT AT THE TIME. THEY GAVE THE DANGEROUS CAR BACK TO US FRI, JAN 31ST 130 MILES DRIVEN IN 2ND LANE (ONE FROM CARPOOL LANE) AT 65 MPH ACCEL LIGHTLY SUDDENLY, CAR'S GAS GAVE OUT, LIKE BEFORE THE ROAD CURVED TO RIGHT. TRY TO STE… Look up ODI 10563626 at NHTSA ↗ ODI 10670120 · 49,098 mi I WAS MAKING A RIGHT TURN FROM A SIDE STREET, ABOUT 100 YARDS FROM MY HOME. AS I GOT ON ROAD, LIGHTS WENT ON THE DASH ABOUT BRAKES ADVANCE SERVICE AND THE BRAKES LOST POWER. CAUSED ME TO HAVE TO USE SIGNIFICANT PRESSURE TO MAKE BRAKES WORK. I WENT ABOUT 1 MILE AND INTO A PARKING LOT. I STOPPED AND RESTARTED THE CAR AND THINGS WENT BACK TO NORMAL. THIS COULD HAVE CAUSED AN ACCIDENT SINCE IT WAS SUDDEN AND THERE WAS A LOSS OF CONTROL IN TRAFFIC. I CALLED DEALERSHIP AND THEY SAID THAT IT MAY HAVE BEEN FROM CAR SITTING FOR A WEEK AND THAT UNLESS TH… Look up ODI 10670120 at NHTSA ↗ ODI 10734052 · 39,000 mi I WAS ROUNDING A CORNER AT APPROXIMATELY 10 MPH, PULLING OUT FROM THE STREET WHERE I LIVE, AND TWO TROUBLE CODES POPPED UP: (1) "BRAKE! CHECK BRAKE SYSTEM"; AND (2) "SERVICE ADVANCETRAC". THE CAR IMMEDIATELY BECAME INCREDIBLY DIFFICULT TO STEER AND THE BRAKES PROVIDED LITTLE (IF ANY) STOPPING POWER (I AM UNSURE IF IT WAS JAMMING ON THE BRAKES THAT PROVIDED EXTREMELY MINIMAL STOPPING POWER OR JUST THE INERTIA OF THE CAR SLOWING OVER APPROXIMATELY 30-50 FEET). THE DEALERSHIP ULTIMATELY PROVIDED EXCELLENT SERVICE REPLACING THE "ASB MODULE", … Look up ODI 10734052 at NHTSA ↗	3 ODI 11129378 · 69,000 mi TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN MANUFACTURER RECALL REGARDING THE AIR BAGS. ROBINSON BROTHERS FORD [phone removed], 11455 AIRLINE HWY, BATON ROUGE, LA 70816) INDICATED THAT THE PART HAD BEEN UNAVAILABLE SINCE JANUARY. THE DEALER ALSO INDICATED THAT THERE WAS NO OPTION OF A LOANER VEHICLE DUE TO A LIMITED SUPPLY. IN ADDITION, WHEN APPLYING THE BRAKE PEDAL, IT TRAVELED TO THE FLOORBOARD. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY… Look up ODI 11129378 at NHTSA ↗ ODI 10659815 · 16,000 mi CAR WAS BEING DRIVEN DOWN STEEP DRIVEWAY BY MY 88-YEAR-OLD FATHER. HE SAYS CAR ACCELERATED WITHOUT HIM GIVING IT GAS. HE IS BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON ACCELERATOR. HE ALSO SAYS BRAKES DIDN'T WORK, WHICH IS NOT BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON BRAKE EITHER. CAR LEFT DRIVEWAY, HIT TREE, AND ENDED UP APPROX 200 YARDS DOWN STEEP HILL. BLACK BOX SAYS ROLLING OCCURRED. ONLY PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED. NO FRONT AIRBAGS DEPLOYED AND NO DRIVER SIDE CURTAIN AIRBAGS DEPLOYED. INJURIES TO BOTH HIM AND HI… Look up ODI 10659815 at NHTSA ↗ ODI 11162346 · 42,000 mi TAKATA RECALL THIS CAR DOES NOT HAVE RELIABLE BREAKS I WAS IN AN ACCIDENT ON 12/26/18. I APPLIED THE BRAKES AND NOTHING HAPPENED. NOW I'M LEFT WITH BEING RESPONSIBLE FOR THIS . AND THE STEERING WHEEL AIRBAG BLEW SMOKE IN MY FACE AND THIS CAR HAS TWO OPEN RECALLS AND IT'S A RENTAL THROUGH HERTZ Look up ODI 11162346 at NHTSA ↗	—	6 ODI 10746898 · 128,212 mi AFTER SWITCHING THE GEAR SHIFT FROM THE PARK POSITION, I IMMEDIATELY NOTICED MY BRAKES FAILED AND MY VEHICLE BEGAN ROLLING FORWARD. THE VEHICLE STOPPED AFTER PLACING A SUBSTANTIAL AMOUNT OF PRESSURE ON THE BRAKES. AFTER TURNING THE VEHICLE ON AND OFF THE TWO SYMPTOMS WENT AWAY. LATER THAT DAY THE SAME ISSUE HAPPENED FOR THE SECOND TIME WHILE MY VEHICLE WAS STATIONARY. THE THIRD TIME THAT THIS ISSUE OCCURRED I WAS DRIVING ON A HIGHWAY AND ALMOST WENT INTO OPPOSING TRAFFIC. THE SERVICE LIGHT TURNS OFF AFTER RESTARTING THE CAR BUT RETURNS LATER TH… Look up ODI 10746898 at NHTSA ↗ ODI 11080902 · 115,000 mi AFTER FILLING UP MY TANK, I PROCEEDED TO EXIT OUT OF A QUIKTRIP PARKING LOT, BACK ONTO THE STREET, WHEN MY BRAKES FAILED TO STOP THE CAR. LUCKILY ENOUGH, THIS DID NOT CAUSE AN ACCIDENT AND I WAS ABLE TO PULL THE CAR OVER IN A NEARBY PARKING LOT. AFTER PULLING OVER THE SERVICE ADVANCETRAC LIGHT CAME ON, IN ADDITION TO THE CHECK BRAKE SYSTEM LIGHT. I CHECKED THE FLUIDS, WHICH ALL SEEMED TO BE FINE. HOWEVER, THE BRAKES WOULD NOT STOP THE VEHICLE UNLESS PRESSED COMPLETELY TO THE FLOOR. THIS DRASTICALLY AFFECTED THE STOP TIME WHICH WOULD DEFINITELY … Look up ODI 11080902 at NHTSA ↗ ODI 10780705 · 25,500 mi BEGINNING ABOUT JANUARY 2015, AND OCCURRING A TOTAL OF ABOUT SIX TIMES SO FAR, MY WIFE'S 2013 FUSION HYBRID (CURRENTLY WITH 25,500 MILES) EXPERIENCED WHAT FEELS LIKE A POWER SURGE. (I EXPERIENCED THIS ONCE IN THIS VEHICLE; THE REMAINDER WHEN MY WIFE WAS DRIVING.) IT IS POSSIBLE THAT THIS IS RELATED TO THE REGENERATIVE BRAKING SYSTEM AT LEAST IN PART, AS I HAVE SEEN OTHERS DESCRIBE IT AS A FEELING OF HITTING AN ICE PATCH. THE GENERAL CONDITIONS WOULD INCLUDE: A) FOOT ON BRAKE; B) DECELERATING; C) PRESUMABLY IN EV MODE [THOUGH NOT NECESSARILY]; … Look up ODI 10780705 at NHTSA ↗	24 ODI 10787047 · 80,000 mi WAS ON HIGHWAY DRIVING 60 MPH WHEN VARIOUS BRAKE WARNING STARTED FLASHING ON DASHBOARD. WARNING SAID I NEEDED TO STOP IMMEDIATELY. I SLOWED DOWN BUT BRAKES WERE NOT RESPONSIVE. I MANAGED TO FIND AN UPHILL EXIT AND GOT THE CAR TO STOP SAFELY. I TURNED THE CAR OFF, RESTARTED IT, AND THE PROBLEM DISAPPEARED. I HAVE OWNED THIS CAR SINCE FEB. 2010 AND HAVE NEVER HAD THIS PROBLEM BEFORE. THE CAR HAS ABOUT 80,000 MILES ON IT. Look up ODI 10787047 at NHTSA ↗ ODI 10920011 · 56,000 mi THIS IS THE THIRD TIME OUR CAR WILL BE GOING TO THE DEALERSHIP FOR A SERIOUS BRAKE ISSUE. THE FIRST TIME IT OCCURRED WAS IN SEPTEMBER OF 2015. THE VEHICLE WAS IN MOTION ON A RESIDENTIAL STREET WHEN THE CAR BRAKES STOPPED FUNCTIONING AS USUAL. THE DRIVER HAD TO SLAM ON THE BRAKES TO GET THE CAR TO STOP. THE CHECK BRAKE AND SERVICE LIGHTS CAME ON. THE BRAKES NO LONGER FUNCTIONED PROPERLY. THE DEALER WAS UNABLE TO REPLICATE THE ISSUE. IT HAPPENED AGAIN IN MAY OF 2016 WHEN THE CAR STARTED IN THE DRIVEWAY. AN INDEPENDENT MECHANIC WAS ABLE TO REPLICA… Look up ODI 10920011 at NHTSA ↗ ODI 11744392 There have been many recalls on the 2010 Ford Fusion Hybrid, according to Ford mine has already had the repairs done yet the issues I’ve been having all match recalls. I’ve had issues with my passenger seat, the air bag system light is always on and the seat controls no longer work. The clockspring system is pure trash, there is no reason I’ve had to replace it twice now in the 2 months I’ve had this car. My ABS system keeps going in and out and says service advancetrac system. My hybrid battery rarely goes into hybrid anymore causing my mpg to… Look up ODI 11744392 at NHTSA ↗	11 ODI 10509973 · 9,900 mi PICKED UP THE CAR FROM THE DEALERSHIP ON MONDAY (9/25/12) AFTER THEY FOUND SOMETHING WRONG AND WAS DRIVING ON STATE ROUTE 228 AT 55 MILE PER HOUR. WARNING CHIME SOUNDED, PULL OVER SAFELY WARNING CAME ON, ENGINE SHUT OFF, BRAKES AND ACCELERATOR DISENGAGED, AND ALL DASHBOARD LIGHTS ILLUMINATED. PUT HAZARDS ON FOR CARS BEHIND ME AND PULLED OVER QUICKLY AVOIDING A SIGN ON THE RIGHT SIDE OF THE ROAD. AFTER 10-15 MINS, I WAS ABLE TO RESTART THE CAR BY LETTING IT RESET. AFTER GETTING GREEN CAR INDICATOR, I WENT TO TURN AROUND TO GO BACK TO THE D… Look up ODI 10509973 at NHTSA ↗ ODI 10509977 · 17,000 mi THE CHECK ENGINE LIGHT HAD ILLUMINATED. CALLED THE DEALERSHIP AND SCHEDULED AN APPOINTMENT TO BRING IT IN THAT DAY. DRIVING AT 45 MILES AN HOUR, AGAIN, WARNING CHIME SOUNDED, PULL OVER SAFELY WARNING CAME ON, ENGINE SHUT OFF, BRAKES AND ACCELERATOR DISENGAGED, AND ALL DASHBOARD LIGHTS ILLUMINATED. PULLED TO THE SIDE OF THE ROAD AND SHUT CAR OFF. I WAS TOO FAR FROM DEALERSHIP TO HAVE IT TOWED AND WAS WORKING (I TRAVEL FOR MY JOB). CALLED DEALERSHIP, THEY SAID TO BRING IT IN. ABLE TO RESTART IT AFTER 2-3 ATTEMPTS. BROUGHT IT TO THE DEALERS… Look up ODI 10509977 at NHTSA ↗ ODI 10509981 · 23,000 mi WHILE DRIVING TO NATURAL BRIDGE, VA ON INTERSTATE 81. WARNING CHIME SOUNDED, PULL OVER SAFELY WARNING CAME ON, ENGINE SHUT OFF, BRAKES AND ACCELERATOR DISENGAGED, AND ALL DASHBOARD LIGHTS ILLUMINATED. IMMEDIATELY PUT ON HAZARDS AND TRIED TO PULL OVER. AVOIDED SIGNS AND MANEUVERED CAR SAFELY TO A SPEED WHERE I COULD STOP CAR BY PUTTING IN PARK. ATTEMPTED TO RESTART CAR. WHEN ABLE TO OBTAIN ?GREEN CAR? LIGHT (AS INDICATED SAFE TO DRIVE), PUT THE CAR IN DRIVE AND PUSHED ACCELERATOR. CAR JUMPED FORWARD AND STALLED. ABLE TO RESTART CAR AFTER … Look up ODI 10509981 at NHTSA ↗	8 ODI 10986304 · 126,332 mi I WAS JUST DRIVING ALONG ON A CITY STREET GOING ABOUT 40 MPH, AND ALL OF A SUDDEN ALL THE DASHBOARD LIGHTS LIT UP, AND I COULDN'T BREAK VERY EASILY. I WAS IN THE MIDDLE OF TRAFFIC, AND I WAS WORRIED SOMEONE WAS GOING TO HIT ME, OR I WASN'T GOING TO BE ABLE TO BREAK IF SOMEONE CUT ME OFF. MY CAR HAD BEEN SO RELIABLE UNTIL THAT MOMENT. MY CAR DIDN'T BREAK THE WAY IT ALWAYS DID. IT TOOK A LOT MORE PRESSURE TO BREAK THAN NORMAL, AND THE BREAKING WAS VERY DELAYED. I HAD A FEW VERY CLOSE CALLS, BEFORE I COULD PULL OVER. IT WAS SCARY! THE DEA… Look up ODI 10986304 at NHTSA ↗ ODI 11067010 · 126,121 mi DECEMBER 31, 2018 ' WHILE DRIVING THROUGH CITY, I ATTEMPTED TO USE THE BRAKES AND THEY DID NOT RESPONSE. I WAS ABLE TO CUT THE ENGINE AND PULL OVER TO THE SIDE OF THE ROAD WITH SPOUSE AND CHILDREN IN VEHICLE. ERROR MESSAGE STATING ABS BRAKE SYSTEM WAS NOT RESPONDING AND A FALSE POSITIVE TIRE SENSOR. JANUARY 2, 2018 ' TOOK CAR INTO DEALERSHIP. TECHNICIANS UNABLE TO REPLICATE PROBLEM THOUGH THEY FOUND THE ERROR CODE IN SYSTEM. TECHNICIAN REPLACED BRAKES, CALIPERS, AND RESET ERROR CODE. JANUARY 27, 2018 ' SAME ERROR MESSAGE OCCURRED WITH BRA… Look up ODI 11067010 at NHTSA ↗ ODI 11143409 · 146 mi 3 YEARS AGO-BATTERY FAILED AND COULD NOT EXIT THE VEHICLE AT ALL, NO WARNING. 2 YEARS AGO-PLASTIC PIECE IN DOOR WHICH ALLOWS THE MANUAL DOOR OPENER TO WORK BROKE, COULD NOT EXIT DRIVER SIDE DOOR. 3 YEARS AGO - ACCELERATOR STOPPED WORKING ON HIGHWAY, FINALLY PULLED OVER AND RESTARTED CAR AND IT WORKED - DEALER SAID COULD NOT FIND PROBLEM. ROCKER PANELS RUSTED OUT AFTER 6 YEARS - GARAGED INDOORS. HEATING SYSTEM FAILED - IT TOOK 1.5 MONTHS TO OBTAIN PARTS AND FIX VEHICLE, I WENT TO COLONIAL FORD 5 TIMES (AND HOUR EACH WAY) BECAUSE THEY SAID IT WAS… Look up ODI 11143409 at NHTSA ↗	5 ODI 10500963 · 25,000 mi DRIVER WAS IN SMALL LOCAL SHOPPING CENTER, HE TURNED INTO PARKING SPACE, APPLIED BRAKE, WHEN CAR ACCELERATED OVER CURB ONTO SIDEWALK AND THROUGH FRONT OF BUILDING. *TR Look up ODI 10500963 at NHTSA ↗ ODI 10563626 · 19,300 mi MONDAY, JAN. 27 - POWER SUDDENLY GAVE OUT WHEN ACCELERATING ON FREEWAY. SERVICE WRENCH HAD BEEN ON EARLIER THAT DAY BUT HAD GONE OFF. DIXON FORD TOLD US IT WAS OK TO DRIVE. I WAS IN LEFT LANE AND HAD TO CROSS 5 LANES TO GET TO MEDIAN. TOOK IT IN TO WALNUT CREEK FORD AND THEY "RE-FLASHED IT", SAYING NO CONCERN WAS PRESENT AT THE TIME. THEY GAVE THE DANGEROUS CAR BACK TO US FRI, JAN 31ST 130 MILES DRIVEN IN 2ND LANE (ONE FROM CARPOOL LANE) AT 65 MPH ACCEL LIGHTLY SUDDENLY, CAR'S GAS GAVE OUT, LIKE BEFORE THE ROAD CURVED TO RIGHT. TRY TO STE… Look up ODI 10563626 at NHTSA ↗ ODI 10659815 · 16,000 mi CAR WAS BEING DRIVEN DOWN STEEP DRIVEWAY BY MY 88-YEAR-OLD FATHER. HE SAYS CAR ACCELERATED WITHOUT HIM GIVING IT GAS. HE IS BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON ACCELERATOR. HE ALSO SAYS BRAKES DIDN'T WORK, WHICH IS NOT BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON BRAKE EITHER. CAR LEFT DRIVEWAY, HIT TREE, AND ENDED UP APPROX 200 YARDS DOWN STEEP HILL. BLACK BOX SAYS ROLLING OCCURRED. ONLY PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED. NO FRONT AIRBAGS DEPLOYED AND NO DRIVER SIDE CURTAIN AIRBAGS DEPLOYED. INJURIES TO BOTH HIM AND HI… Look up ODI 10659815 at NHTSA ↗
Power Train	4 ODI 10619521 · 23,000 mi CAR LOST POWER STEERING BOTH WHILE PARKED AND WHEN DRIVING. REPLACEMENT COST WAS $2200 INCLUDING REALIGNMENT. *TR Look up ODI 10619521 at NHTSA ↗ ODI 10811046 · 40,799 mi POWER STEERING AND ADVANCETRAC FAILED DURING DRIVING. THE STEERING WHEEL SUDDENLY BECAME VERY HARD TO TURN. I BARELY COULD AVOID A COLLISION. IN AN EARLIER EVENT, THE HYBRID SYSTEM MALFUNCTIONED AND THE CAR ACCELERATED WITH MAXIMUM ELECTRIC POWER DESPITE THE FOOT BEING OFF THE ACCELERATOR. THE VEHICLE COULD BE STOPPED AND AND WORKED AGAIN NORMALLY AFTER TURNING OFF THE IGNITION KEY. Look up ODI 10811046 at NHTSA ↗ ODI 11080902 · 115,000 mi AFTER FILLING UP MY TANK, I PROCEEDED TO EXIT OUT OF A QUIKTRIP PARKING LOT, BACK ONTO THE STREET, WHEN MY BRAKES FAILED TO STOP THE CAR. LUCKILY ENOUGH, THIS DID NOT CAUSE AN ACCIDENT AND I WAS ABLE TO PULL THE CAR OVER IN A NEARBY PARKING LOT. AFTER PULLING OVER THE SERVICE ADVANCETRAC LIGHT CAME ON, IN ADDITION TO THE CHECK BRAKE SYSTEM LIGHT. I CHECKED THE FLUIDS, WHICH ALL SEEMED TO BE FINE. HOWEVER, THE BRAKES WOULD NOT STOP THE VEHICLE UNLESS PRESSED COMPLETELY TO THE FLOOR. THIS DRASTICALLY AFFECTED THE STOP TIME WHICH WOULD DEFINITELY … Look up ODI 11080902 at NHTSA ↗	2 ODI 10494673 · 409 mi APPROXIMATELY AFTER 10 MINUTES OF DRIVING, THE ENGINE SHUT DOWN AND THE ELECTRIC MOTOR GOT STUCK AT ABOUT HALF ITS POWER (ACCORDING TO THE DISPLAY ON THE DASHBOARD). THE FRONT AIR BAG MALFUNCTION LIGHT WAS ON (THIS HAD HAPPENED 3 TIMES BEFORE DURING THE PAST TWO WEEKS), THE "HILL ASSIST OFF" LIGHT TURNED ON, AND A LARGE WARNING MESSAGE CAME UP ON THE LEFT SIDE OF THE DASHBOARD. THE VEHICLE HAD VERY LITTLE POWER, I MANAGED TO GET TO THE SIDE OF THE ROAD AND PULLED OVER IN A PARKING LOT. PARKED AND TURNED THE IGNITION OFF, WAITED A MINUTE AND STA… Look up ODI 10494673 at NHTSA ↗ ODI 11089941 · 130,000 mi AT RANDOM WHILE CAR IS ON AT ANY TIME AND ANY SPEED (PARKED AND JUST TURNED ON, AT A RED LIGHT, DRIVING ON FREEWAY OR CITY DRIVING, TURNING OR DRIVING STRAIGHT.) REAR PARKING AID IS DISABLED WITH LIGHT TURNED ON, AIRBAG LIGHTS TURN ON, SERVICE ADVANCE TRAC LIGHT TURNS ON, THE POWER STEERING GOES OUT ALL THE SAME TIME. THEN RANDOMLY TURNS OFF AND DRIVES NORMAL AGAIN AT ANYTIME ( SHORTLY AFTER THE PROBLEM OCCURS, SOMETIMES IT STAYS ON AN ENTIRE DRIVE 1HR+ EVEN IF PARKED AND TURNED CAR COMPLETELY OFF AND ON AGAIN) THIS HAS BEEN BROUGHT INTO THE D… Look up ODI 11089941 at NHTSA ↗	6 ODI 10746898 · 128,212 mi AFTER SWITCHING THE GEAR SHIFT FROM THE PARK POSITION, I IMMEDIATELY NOTICED MY BRAKES FAILED AND MY VEHICLE BEGAN ROLLING FORWARD. THE VEHICLE STOPPED AFTER PLACING A SUBSTANTIAL AMOUNT OF PRESSURE ON THE BRAKES. AFTER TURNING THE VEHICLE ON AND OFF THE TWO SYMPTOMS WENT AWAY. LATER THAT DAY THE SAME ISSUE HAPPENED FOR THE SECOND TIME WHILE MY VEHICLE WAS STATIONARY. THE THIRD TIME THAT THIS ISSUE OCCURRED I WAS DRIVING ON A HIGHWAY AND ALMOST WENT INTO OPPOSING TRAFFIC. THE SERVICE LIGHT TURNS OFF AFTER RESTARTING THE CAR BUT RETURNS LATER TH… Look up ODI 10746898 at NHTSA ↗ ODI 11080902 · 115,000 mi AFTER FILLING UP MY TANK, I PROCEEDED TO EXIT OUT OF A QUIKTRIP PARKING LOT, BACK ONTO THE STREET, WHEN MY BRAKES FAILED TO STOP THE CAR. LUCKILY ENOUGH, THIS DID NOT CAUSE AN ACCIDENT AND I WAS ABLE TO PULL THE CAR OVER IN A NEARBY PARKING LOT. AFTER PULLING OVER THE SERVICE ADVANCETRAC LIGHT CAME ON, IN ADDITION TO THE CHECK BRAKE SYSTEM LIGHT. I CHECKED THE FLUIDS, WHICH ALL SEEMED TO BE FINE. HOWEVER, THE BRAKES WOULD NOT STOP THE VEHICLE UNLESS PRESSED COMPLETELY TO THE FLOOR. THIS DRASTICALLY AFFECTED THE STOP TIME WHICH WOULD DEFINITELY … Look up ODI 11080902 at NHTSA ↗ ODI 10780705 · 25,500 mi BEGINNING ABOUT JANUARY 2015, AND OCCURRING A TOTAL OF ABOUT SIX TIMES SO FAR, MY WIFE'S 2013 FUSION HYBRID (CURRENTLY WITH 25,500 MILES) EXPERIENCED WHAT FEELS LIKE A POWER SURGE. (I EXPERIENCED THIS ONCE IN THIS VEHICLE; THE REMAINDER WHEN MY WIFE WAS DRIVING.) IT IS POSSIBLE THAT THIS IS RELATED TO THE REGENERATIVE BRAKING SYSTEM AT LEAST IN PART, AS I HAVE SEEN OTHERS DESCRIBE IT AS A FEELING OF HITTING AN ICE PATCH. THE GENERAL CONDITIONS WOULD INCLUDE: A) FOOT ON BRAKE; B) DECELERATING; C) PRESUMABLY IN EV MODE [THOUGH NOT NECESSARILY]; … Look up ODI 10780705 at NHTSA ↗	—	15 ODI 10507362 · 57,600 mi JUST GOT THE CAR HOME FROM THE DEALER AND 1 WEEK AFTER THEY UPDATED THE COMPUTER FOR THE SAME PROBLEM AGAIN TODAY. DRIVING THE CAR , WRENCH LIGHT COMES ON THEN CAR IDLES AND GOES LIMP DOES NOT GO OVER 40 MPH AND THE HYBRID SIGNAL WOULD NOT GO OVER 20 ON THE SCREEN WITH THE LEAVES. TOOK THE CAR HOME AND THEN ENGINE LIGHT COMES ON TOWED BACK TO SAME DEALER WHO STATED IT NEEDS A 425 DOLLAR THROTTLE VALVE THAT I SAID IT NEEDED LAST WEEK AND WAS TOLD MY CAR DOES NOT HAVE ONE. THESE CARS SHOULD LAST BETTER THAN 60 000 MILES WITHOUT A MAJOR POWERTRA… Look up ODI 10507362 at NHTSA ↗ ODI 10811127 · 97,400 mi WHEN DECELERATING, MY CAR SOMETIMES "JERKS", ACCOMPANIED BY MULTIPLE WARNING LIGHTS AND--DANGEROUSLY--A TOTAL LOSS OF ENGINE POWER. THE CAR GOES DEAD, IN THE MIDDLE OF THE ROAD, AND HAS TO BE RESTARTED BY REMOVING THE KEY AND REINSERTING IT. THIS COULD CAUSE A COLLISION BOTH FROM BEHIND (BY SOMEONE WHO DOESN'T REALIZE THAT THE CAR HAS JUST "DIED"--ESPECIALLY AT NIGHT), AS WELL AS THE "JERK" POTENTIALLY CAUSING ME TO COLLIDE WITH SOMEONE IN FRONT. MY DEALERSHIP TOLD ME THAT FORD HAD "PUT OUT A BULLETIN" REGARDING THIS ISSUE, WHICH CALLED FOR … Look up ODI 10811127 at NHTSA ↗ ODI 11232393 · 65,000 mi WHILE DRIVING BETWEEN 40-50 MPH THE VEHICLE SHOWS AN ERROR STATING "STOP SAFELY NOW" AND "CHECK BATTERY CHARGING SYSTEM." COMPLETE LOSS OF ACCELERATION AT THIS POINT, SO GOING UPHILL IS VERY DANGEROUS. STOPPING THE CAR, TURNING IT OFF AND RESTARTING THE VEHICLE CAN MANAGE 1-2 MILES BEFORE THE ERROR HAPPENS AGAIN. FORD DEALERSHIP SAID ID WAS A CONTROL CIRCUIT OVERLAY OR HARNESS, COST OF REPAIR IS $400.00. DEALERSHIP CLAIMS THIS IS A REGULAR WEAR ITEM AND NOT DUE TO DRIVER ERROR. Look up ODI 11232393 at NHTSA ↗	33 ODI 10510651 · 26,147 mi I WAS ON THE LEFT LANE GOING 55MPH ON A FREEWAY UP A SLIGHT INCLINE WHEN I NOTICED I WAS LOSING SPEED. PRESSED THE GAS PEDAL A LITTLE HARDER THINKING I NEEDED TO COMPENSATE FOR THE INCLINE, BUT THE CAR WOULD NOT ACCELERATE. I NOTICED A YELLOW WRENCH APPEAR ON THE LEFT SIDE OF THE DASH DISPLAY. I HAD THE GAS PEDAL TO THE GROUND AND CAR STILL WOULD NOT ACCELERATE BUT DECELERATED ALL THE WAY DOWN TO 30MPH WHERE IT STOPPED DECELERATING AND MAINTAINED THIS SPEED. I HAD TO MANEUVER AT 30MPH OFF THE FREEWAY TO GET INTO THE RIGHT SHOULDER LANE. TURNED … Look up ODI 10510651 at NHTSA ↗ ODI 10524616 · 76,600 mi WHY HAS NOTHING BEEN DONE YET? I'M A FAIRLY POOR UPSTANDING MEMBER OF SOCIETY, AND I WAS TRYING TO BE GREEN. NOW I'M STUCK WITH A $16,000 GO CART THAT I CANT DRIVE ON A HIGHWAY BECAUSE IT CAN'T GO OVER 35MPH. I HAD 2 YELLOW WRENCHES ON MY DASH. I WAS STUCK IN A ONE LANE RODE WITH NO PLACE TO PULL OVER AND ABOUT 100 PEOPLE HONKING AT ME. I HAVE BEEN A FAITHFUL FORD OWNER FOR OVER 13 YEARS; I'VE BEEN TELLING MY FRIENDS AND CO-WORKERS HOW GREAT THEY ARE. NOW I HAVE TO BEG FOR THEM TO FIX MY CAR, OR I CAN GO GET RIPPED OFF BY MY LOCAL DEALER. PLEA… Look up ODI 10524616 at NHTSA ↗ ODI 10615570 · 67,000 mi DRIVING DOWN THE HIGHWAY AT 55 MPH, THE CAR SUDDENLY LOST POWER AND STARTED DECELERATING. A WRENCH LIGHT CAME ON IN THE DASHBOARD. I PULLED THE CAR ONTO THE SHOULDER OF THE ROAD AND TURNED IT OFF FOR A FEW MINUTES. WHEN I RESTARTED THE CAR IT SEEMED FINE SO I CONTINUED TO DRIVE TOWARD MY DESTINATION. ALMOST FIFTEEN MILES LATER THE CAR SUDDENLY LOST POWER AGAIN AND THIS TIME I WAS TRAVELING ON A TWO LANE ROAD GOING ABOUT 40 MPH. THIS TIME THE WRENCH LIGHT CAME ON AS WELL AS THE CHECK ENGINE LIGHT. AFTER PULLING OVER AND RESTARTING THE CAR THIS T… Look up ODI 10615570 at NHTSA ↗	7 ODI 10524616 · 76,600 mi WHY HAS NOTHING BEEN DONE YET? I'M A FAIRLY POOR UPSTANDING MEMBER OF SOCIETY, AND I WAS TRYING TO BE GREEN. NOW I'M STUCK WITH A $16,000 GO CART THAT I CANT DRIVE ON A HIGHWAY BECAUSE IT CAN'T GO OVER 35MPH. I HAD 2 YELLOW WRENCHES ON MY DASH. I WAS STUCK IN A ONE LANE RODE WITH NO PLACE TO PULL OVER AND ABOUT 100 PEOPLE HONKING AT ME. I HAVE BEEN A FAITHFUL FORD OWNER FOR OVER 13 YEARS; I'VE BEEN TELLING MY FRIENDS AND CO-WORKERS HOW GREAT THEY ARE. NOW I HAVE TO BEG FOR THEM TO FIX MY CAR, OR I CAN GO GET RIPPED OFF BY MY LOCAL DEALER. PLEA… Look up ODI 10524616 at NHTSA ↗ ODI 10747545 · 125,000 mi DRIVING AT HIGHWAY SPEEDS, NORMAL OPERATION, IN SUNNY CONDITIONS WHEN I LOST ACCELERATION ABILITY AND WAS ONLY ABLE TO COAST. THE YELLOW WRENCH INDICATOR CAME ON (NO CHECK ENGINE LIGHT). I WAS FORTUNATE ENOUGH TO MOVE TO THE SHOULD SAFELY SINCE THERE WAS LIMITED TRAFFIC ON THE HIGHWAY AND I WAS DRIVING IN THE RIGHT LANE. I CYCLED THE CAR OFF AND ON AND WAS ABLE TO RESUME NORMAL OPERATION. THIS SAME SITUATION HAPPENED TWICE MORE IN CITY DRIVING BEFORE I COULD GET INTO THE DEALER FOR AN APPOINTMENT. EVENTUALLY THE DEALER EVALUATED THE VEHICL… Look up ODI 10747545 at NHTSA ↗ ODI 11085187 · 72,532 mi STEERING WHEEL RECALL. CONSTANT STOP SAFELY NOW PROMPT CAUSING THE CAR TO BE UNSAFE ON THE HIGHWAY. IF I DRIVE FOR AN HOUR OR MORE THIS BEGINS HAPPENING AT SPEEDS OVER 60 MILES PER HOUR Look up ODI 11085187 at NHTSA ↗	12 ODI 10510651 · 26,147 mi I WAS ON THE LEFT LANE GOING 55MPH ON A FREEWAY UP A SLIGHT INCLINE WHEN I NOTICED I WAS LOSING SPEED. PRESSED THE GAS PEDAL A LITTLE HARDER THINKING I NEEDED TO COMPENSATE FOR THE INCLINE, BUT THE CAR WOULD NOT ACCELERATE. I NOTICED A YELLOW WRENCH APPEAR ON THE LEFT SIDE OF THE DASH DISPLAY. I HAD THE GAS PEDAL TO THE GROUND AND CAR STILL WOULD NOT ACCELERATE BUT DECELERATED ALL THE WAY DOWN TO 30MPH WHERE IT STOPPED DECELERATING AND MAINTAINED THIS SPEED. I HAD TO MANEUVER AT 30MPH OFF THE FREEWAY TO GET INTO THE RIGHT SHOULDER LANE. TURNED … Look up ODI 10510651 at NHTSA ↗ ODI 10535003 · 54,865 mi POWERTRAIN WARNING LIGHT APPEARED AND CAR WOULD NOT ACCELERATE ABOVE 25MPH. ISSUE CLEARED AND THEN LIGHT CAME ON AGAIN A DAY LATER, THIS TIME CAR DROVE FINE. TOOK TO DEALER AND DIAGNOSED STICKING THROTTLE BODY ASSEMBLY. DEALER REPORTED THIS HAPPENS FREQUENTLY AND $500 COST IS NOT COVERED UNDER WARRANTY. QUICK INTERNET SEARCH SHOWED THIS SEEMS TO BE A PERVASIVE SAFETY ISSUE THAT IS NOT BEING ADDRESSED ADEQUATELY BY FORD. TR Look up ODI 10535003 at NHTSA ↗ ODI 10622328 · 75,000 mi I WAS DRIVING AT ABOUT 30 MPH WHEN A YELLOW WRENCH LIGHT ICON CAME ON. THE CAR STOPPED ACCELERATING, AND IT SEEMED LIKE ONLY THE ELECTRICAL POWER FROM THE BATTERY WAS KEEPING IT GOING. I HAD JUST EXITED A BUSY FREEWAY WHERE PEOPLE WERE GOING 65 MPH AND HIGHER, AND IF I HAD NOT JUST HAPPENED TO EXIT I FEAR I WOULD HAVE HAD AN ACCIDENT. TR Look up ODI 10622328 at NHTSA ↗
Electrical System	19 ODI 10626397 · 96,000 mi WARNINGS TO "SERVICE POWER STEERING" AND TO "SERVICE TRACTION CONTROL" STARTED BLINKING ALTERNATIVELY ON THE DASH BOARD WHILE DRIVING. AFTER THE CAR WAS SHUT OFF, ALL POWER STEERING WAS LOST. HAD TO REPLACE THE STEERING TRACK AT ABOUT $1500 PERSONAL COST BECAUSE VEHICLE IS OUT OF WARRANTY. WITHIN FOUR WEEKS OF REPLACEMENT OF THE STEERING SHAFT THE SAME WARNINGS CAME ON THE DASH AGAIN AND THE CAR HAS LOST ITS POWER STEERING AGAIN AFTER THE CUT WAS TURNED OFF. WHILE SUPPOSEDLY THIS REPLACEMENT SHAFT IS UNDER WARRANTY (BECAUSE IT IS ONLY 4 WEE… Look up ODI 10626397 at NHTSA ↗ ODI 10638527 · 65,109 mi TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE CONTACT ALSO STATED THAT THE POWER STEERING AND ADVANCE TRAC WARNING LIGHT ILLUMINATED. AS A RESULT, THE CONTACT HAD TO USE EXCESSIVE FORCE TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,109. Look up ODI 10638527 at NHTSA ↗ ODI 10947936 · 115,000 mi POWER STEERING STOPPED WORKING WHILE MAKING A TURN ON THE HIGHWAY. WAS ABLE TO AVOID ACCIDENT WITH THE CAR BESIDE ME BUT WAS VERY DIFFICULT TO STEER THE CAR IN THE DIRECTION NEEDED. CAR CODE CAME UP TO "SERVICE POWER STEERING IMMEDIATELY". VERY DANGEROUS SITUATION IF NOT PREPARED WHEN THIS HAPPENS! Look up ODI 10947936 at NHTSA ↗	5 ODI 10631159 · 22,505 mi THE CARS WARNING LIGHTS FOR HILL STOP ASSIST, SERVICE ADVANCE TRAC, TRACTION CONTROL, AND THE AIR BAGS ALL CAME ON INDICATING THAT THESE SAFETY FEATURES WE'RE NOT WORKING PROPERLY. TAKEN TO THE DEALER AND THEY SAID ITS THE RCM OR RESTRAINT CONTROL MODULE THAT FAILED. THE CAR WAS IN NO ACCIDENTS, AND WAS DRIVING NORMALLY. THIS PART IS BACKORDERED FOR WEEKS BUT FORD WOULD NOT PROVIDE A LONER VEHICLE, SO WE FACED WITH DRIVING A CAR THAT IS DEFINITELY NOT AS SAFE AS PURCHASED, AND THE MANDATED SAFETY FEATURES ARE NOT WORKING. THIS PROBLEM IS HAPPEN… Look up ODI 10631159 at NHTSA ↗ ODI 11574928 Car has intermittent electrical issue that causes ECUs to reboot often times disabling safety systems such as ABS, Airbags, Collision Avoidance, Adaptive Cruise Control, power steering and power brakes. Ford dealer believes that it's a short in a wiring harness. They claim this issue has been seen in several vehicles like mine. Ford was able to reproduce the problem and recommends replacement of a wiring harness ($4k). To date, I have not had an accident, but do not feel safe driving the vehicle if the airbags and other safety systems become in… Look up ODI 11574928 at NHTSA ↗ ODI 11162346 · 42,000 mi TAKATA RECALL THIS CAR DOES NOT HAVE RELIABLE BREAKS I WAS IN AN ACCIDENT ON 12/26/18. I APPLIED THE BRAKES AND NOTHING HAPPENED. NOW I'M LEFT WITH BEING RESPONSIBLE FOR THIS . AND THE STEERING WHEEL AIRBAG BLEW SMOKE IN MY FACE AND THIS CAR HAS TWO OPEN RECALLS AND IT'S A RENTAL THROUGH HERTZ Look up ODI 11162346 at NHTSA ↗	24 ODI 10787047 · 80,000 mi WAS ON HIGHWAY DRIVING 60 MPH WHEN VARIOUS BRAKE WARNING STARTED FLASHING ON DASHBOARD. WARNING SAID I NEEDED TO STOP IMMEDIATELY. I SLOWED DOWN BUT BRAKES WERE NOT RESPONSIVE. I MANAGED TO FIND AN UPHILL EXIT AND GOT THE CAR TO STOP SAFELY. I TURNED THE CAR OFF, RESTARTED IT, AND THE PROBLEM DISAPPEARED. I HAVE OWNED THIS CAR SINCE FEB. 2010 AND HAVE NEVER HAD THIS PROBLEM BEFORE. THE CAR HAS ABOUT 80,000 MILES ON IT. Look up ODI 10787047 at NHTSA ↗ ODI 10920011 · 56,000 mi THIS IS THE THIRD TIME OUR CAR WILL BE GOING TO THE DEALERSHIP FOR A SERIOUS BRAKE ISSUE. THE FIRST TIME IT OCCURRED WAS IN SEPTEMBER OF 2015. THE VEHICLE WAS IN MOTION ON A RESIDENTIAL STREET WHEN THE CAR BRAKES STOPPED FUNCTIONING AS USUAL. THE DRIVER HAD TO SLAM ON THE BRAKES TO GET THE CAR TO STOP. THE CHECK BRAKE AND SERVICE LIGHTS CAME ON. THE BRAKES NO LONGER FUNCTIONED PROPERLY. THE DEALER WAS UNABLE TO REPLICATE THE ISSUE. IT HAPPENED AGAIN IN MAY OF 2016 WHEN THE CAR STARTED IN THE DRIVEWAY. AN INDEPENDENT MECHANIC WAS ABLE TO REPLICA… Look up ODI 10920011 at NHTSA ↗ ODI 11744392 There have been many recalls on the 2010 Ford Fusion Hybrid, according to Ford mine has already had the repairs done yet the issues I’ve been having all match recalls. I’ve had issues with my passenger seat, the air bag system light is always on and the seat controls no longer work. The clockspring system is pure trash, there is no reason I’ve had to replace it twice now in the 2 months I’ve had this car. My ABS system keeps going in and out and says service advancetrac system. My hybrid battery rarely goes into hybrid anymore causing my mpg to… Look up ODI 11744392 at NHTSA ↗	15 ODI 10507362 · 57,600 mi JUST GOT THE CAR HOME FROM THE DEALER AND 1 WEEK AFTER THEY UPDATED THE COMPUTER FOR THE SAME PROBLEM AGAIN TODAY. DRIVING THE CAR , WRENCH LIGHT COMES ON THEN CAR IDLES AND GOES LIMP DOES NOT GO OVER 40 MPH AND THE HYBRID SIGNAL WOULD NOT GO OVER 20 ON THE SCREEN WITH THE LEAVES. TOOK THE CAR HOME AND THEN ENGINE LIGHT COMES ON TOWED BACK TO SAME DEALER WHO STATED IT NEEDS A 425 DOLLAR THROTTLE VALVE THAT I SAID IT NEEDED LAST WEEK AND WAS TOLD MY CAR DOES NOT HAVE ONE. THESE CARS SHOULD LAST BETTER THAN 60 000 MILES WITHOUT A MAJOR POWERTRA… Look up ODI 10507362 at NHTSA ↗ ODI 10811127 · 97,400 mi WHEN DECELERATING, MY CAR SOMETIMES "JERKS", ACCOMPANIED BY MULTIPLE WARNING LIGHTS AND--DANGEROUSLY--A TOTAL LOSS OF ENGINE POWER. THE CAR GOES DEAD, IN THE MIDDLE OF THE ROAD, AND HAS TO BE RESTARTED BY REMOVING THE KEY AND REINSERTING IT. THIS COULD CAUSE A COLLISION BOTH FROM BEHIND (BY SOMEONE WHO DOESN'T REALIZE THAT THE CAR HAS JUST "DIED"--ESPECIALLY AT NIGHT), AS WELL AS THE "JERK" POTENTIALLY CAUSING ME TO COLLIDE WITH SOMEONE IN FRONT. MY DEALERSHIP TOLD ME THAT FORD HAD "PUT OUT A BULLETIN" REGARDING THIS ISSUE, WHICH CALLED FOR … Look up ODI 10811127 at NHTSA ↗ ODI 11232393 · 65,000 mi WHILE DRIVING BETWEEN 40-50 MPH THE VEHICLE SHOWS AN ERROR STATING "STOP SAFELY NOW" AND "CHECK BATTERY CHARGING SYSTEM." COMPLETE LOSS OF ACCELERATION AT THIS POINT, SO GOING UPHILL IS VERY DANGEROUS. STOPPING THE CAR, TURNING IT OFF AND RESTARTING THE VEHICLE CAN MANAGE 1-2 MILES BEFORE THE ERROR HAPPENS AGAIN. FORD DEALERSHIP SAID ID WAS A CONTROL CIRCUIT OVERLAY OR HARNESS, COST OF REPAIR IS $400.00. DEALERSHIP CLAIMS THIS IS A REGULAR WEAR ITEM AND NOT DUE TO DRIVER ERROR. Look up ODI 11232393 at NHTSA ↗	—	29 ODI 10520838 · 30,000 mi THE CAR STALLS AT VARIED SPEEDS WHICH IS A HUGE SAFETY ISSUE. I OWNED A 2010 FORD FUSION PREVIOUSLY WITH MY COMPANY FLEET VEHICLE PROGRAM, AND HAD THE SAME PROBLEM. I BROUGHT THE CAR TO THE DEALERSHIP AND IT WAS FIXED WITHOUT QUESTION. AT THAT TIME I WAS UNAWARE OF THIS BEING PART OF A BIGGER PROBLEM. IN THE FALL OF 2011, I PURCHASED A DIFFERENT 2010 FORD FUSION FROM OUR FLEET AS IT WAS BEING TURNED IN, AND THIS IS THE VEHICLE THAT I AM DISCUSSING IN THIS FORUM. IT ONLY HAS 30000 MILES ON IT, BUT IS 6 MONTHS OUT OF THE 36 MONTH BUMPER TO … Look up ODI 10520838 at NHTSA ↗ ODI 10749499 · 117,000 mi DURING HIGHWAY SPEEDS, THE CAR SUDDENLY DECELERATED TO AROUND 20 MPH AND SHOWED THE CHECK ENGINE LIGHT WHICH LATER SCANNED TO BE THE DTC P2112 THROTTLE ACTUATOR CONTROL SYSTEM STUCK CLOSED. THE NHTSA HAS ACTION NUMBER PE13003 WHICH IS THE SAME ISSUE AND WAS CLOSED. FORD HAS ISSUED A CSP 13N03 BUT IT DOES NOT INCLUDE MY VIN NUMBER BUT SHOULD. I CALLED FORD AND THEY CONFIRMED THAT MY VIN IS NOT INCLUDED BUT GAVE NO REASON WHY. Look up ODI 10749499 at NHTSA ↗ ODI 10897339 · 53,000 mi MY 2010 FUSION HYBRID BEGAN A NO-START/STALLING CONDITION. IT HAS HAPPENED SIX TIMES NOW. FIRST OCCURRENCE WAS AFTER FUELING AT LOW SPEED AFTER ENTERING STREET. SECOND OCCURRENCE WAS WHILE TRAVELING ON THE HIGHWAY AT 55 MPH. THIRD OCCURRENCE WAS WHILE EXITING THE INTERSTATE. FOURTH OCCURRENCE WAS AT LOW SPEED. FIFTH OCCURRENCE WAS IMMEDIATELY AFTER REFUELING WHILE STILL IN PARKING LOT. AND SIXTH OCCURENCE WAS ALSO IMMEDIATELY AFTER REFUELING JUST AFTER LEAVING GAS STATION AT LOW SPEED. FOUR OF THE SIX OCCURRENCES WAS A FAILURE FOR THE INTERNAL… Look up ODI 10897339 at NHTSA ↗	9 ODI 10808946 · 85,500 mi WHEN TRYING TO START THE CAR FROM PARK ALL WARNING LIGHTS ILLUMINATED, CAR WOULD NOT TURN OVER. LET CAR RESET, AND ABLE TO TURN IT OVER. FORD SELF SYSTEM CHECK VIA DASH CLUSTER WILL SHOW BRAKE AND HYBRID ELECTRIC CHARGING SYSTEM PROBLEMS BUT WILL RESET ITSELF AFTER NEXT KEY CYCLE. NOT ABLE TO FIND CODES FOR PROBLEM. OWNED CAR APPROX 8 MONTHS, EXPERIENCED PROBLEM 4 TIMES ALL WITHIN 1 MONTH. Look up ODI 10808946 at NHTSA ↗ ODI 11763530 While driving my 2012 Ford Fusion Hybrid (VIN: [XXX]), the braking system suddenly failed. When applying the brake pedal, there was completely zero brake resistance, and the vehicle failed to engage proper braking power, creating an extremely hazardous driving condition. The vehicle was inspected by a certified Ford dealership (Lithia), which officially documented that the vehicle is "UNSAFE TO DRIVE due to having no brake resistance." The diagnostics confirmed that the ABS Hydraulic Control Unit (HCU), the ABS module, and the Brake Master Cyli… Look up ODI 11763530 at NHTSA ↗ ODI 10748445 · 28,852 mi PURCHASED A USED 2013 FORD FUSION HYBRID FROM CARMAX AROUND MAY 2015 WITH APPROX 25000 MILES. ON 8/6/15 AT APPROX 4:15PM THE CAR WAS TRAVELING APPROX 65 MPH ON THE INTERSTATE WHEN THE COMMAND ON THE DASH WAS GIVEN TO STOP SAFELY NOW. I PULLED OVER TO THE SHOULDER AND RESTARTED THE CAR. A WEEK LATER ON 8/12/15 WHILE TRAVELING AT APPROXIMATELY 45MPH THE SAME MESSAGE STOP SAFELY NOW APPEARED AFTER THE CAR SHOOK GENTLY. ALL POWER WAS DISABLED AND WAS ABLE TO PULL ONCE AGAIN TO THE SHOULDER AND RESTART WITHOUT FURTHER ISSUE. CAR IS CURRENTLY BEING C… Look up ODI 10748445 at NHTSA ↗	9 ODI 10547181 · 115,675 mi CAR WRENCH LIGHT CAM ON UPON STARTING THE CAR. THE ELECTRIC HYBRID SYSTEM TOOK OFF ON ITS OWN AND CRUISED AT 30MPH WITHOUT ANY PRESSURE ON THE ACCELERATOR. VERY DANGEROUS THAT THE CAR WILL ACCELERATE WITHOUT TOUCHING THE GAS PEDAL. I CRUISED DOWN A VACANT STRETCH OF ROAD FOR 5 MINUTES AT 30MPH WITHOUT TOUCHING THE GAS PEDAL. THE HYBRID SYSTEM KICKED IN AND HAS A MIND OF IT'S OWN. VERY CREEPY. I WILL SEE IF IT IS THE THROTTLE BODY BUT MINE IS A HYBRID AND IT MAY BE A LITTLE DIFFERENT THIS SHOULD BE ADDRESSED BY FORD ASAP. *TR Look up ODI 10547181 at NHTSA ↗ ODI 10873748 · 70,000 mi I WAS DRIVING THE CAR ABOUT 60 MPH ON THE HIGHWAY WHEN I SAW A BIG RED TRIANGLE ON THE DISPLAY SAYING "PULL OVER AND STOP SAFELY" AND THE CAR SLOWED DOWN DRAMATICALLY. I DID THAT AND TURNED OFF THE ENGINE. I RESTARTED THE CAR. THIS OCCURRED 8 MORE TIMES BEFORE I GOT HOME (15 MILES LATER). WHEN I GOT HOME, I NOTICED THAT THE CAR'S FAN WAS RUNNING VERY HIGH FOR SEVERAL MINUTES. IT FINALLY STOPPED. Look up ODI 10873748 at NHTSA ↗ ODI 10897339 · 53,000 mi MY 2010 FUSION HYBRID BEGAN A NO-START/STALLING CONDITION. IT HAS HAPPENED SIX TIMES NOW. FIRST OCCURRENCE WAS AFTER FUELING AT LOW SPEED AFTER ENTERING STREET. SECOND OCCURRENCE WAS WHILE TRAVELING ON THE HIGHWAY AT 55 MPH. THIRD OCCURRENCE WAS WHILE EXITING THE INTERSTATE. FOURTH OCCURRENCE WAS AT LOW SPEED. FIFTH OCCURRENCE WAS IMMEDIATELY AFTER REFUELING WHILE STILL IN PARKING LOT. AND SIXTH OCCURENCE WAS ALSO IMMEDIATELY AFTER REFUELING JUST AFTER LEAVING GAS STATION AT LOW SPEED. FOUR OF THE SIX OCCURRENCES WAS A FAILURE FOR THE INTERNAL… Look up ODI 10897339 at NHTSA ↗
Engine	4 ODI 11019190 · 110,000 mi TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. WHILE DRIVING 40 MPH, THE VEHICLE HESITATED WITHOUT WARNING. IN ADDITION, WHILE DRIVING THE VEHICLE TO THE DEALER, THE STEERING WHEEL SEIZED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (KRUSE MOTOR SALES LTD, 515 BROADWAY ST, BARABOO,WI, 53913) WHERE IT WAS DIAGNOSED THAT THE COOLANT MOTOR AND POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE COOLANT MOTOR WAS REPLACED ALONG WITH THE SPARK PLUGS; HOWEVER, THE POWER STEERING WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND MADE… Look up ODI 11019190 at NHTSA ↗ ODI 10885418 · 43,500 mi ENGINE FAILED AT STOPLIGHT WITH LOSS OF POWER STEERING ON 6/26/16. RESTART SUCCESSFUL. SUBSEQUENT MULTIPLE ENGINE FAILURE CHIMES OCCURRED. DEALER "REPAIRED WIRING". SEVERAL HUNDRED MILES SINCE, NOT FURTHER INCIDENTS (ENGINE FAILURES OR MULTIPLE CHIMES). Look up ODI 10885418 at NHTSA ↗ ODI 11024554 · 21,017 mi WHILE DRIVING THE CAR AT ABOUT 25 MILES AN HOUR, FIRST THE TRACTION CONTROL LIGHT CAME ON THEN THE ENGINE LIGHT THEN THE AIRBAG LIGHT THEN THERE WAS A WARNING TO STOP DRIVING THE CAR. A BIG EXCLAMATION MARK WAS IN THE DISPLAY. THE CAR LOST POWER AND SLOWED TO A STOP. I PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. I TRIED RESTARTING THE CAR AND ALL OF THE WARNING LIGHTS WERE STILL THERE SO I RAN THE VEHICLE DIAGNOSTICS REPORT. WHICH STATED THERE WAS A THROTTLE PROBLEM AND ENGINE FAILURE AND AIRBAG FAILURE AND BRAKE FAILURE. I HAD THE C… Look up ODI 11024554 at NHTSA ↗	1 ODI 10494673 · 409 mi APPROXIMATELY AFTER 10 MINUTES OF DRIVING, THE ENGINE SHUT DOWN AND THE ELECTRIC MOTOR GOT STUCK AT ABOUT HALF ITS POWER (ACCORDING TO THE DISPLAY ON THE DASHBOARD). THE FRONT AIR BAG MALFUNCTION LIGHT WAS ON (THIS HAD HAPPENED 3 TIMES BEFORE DURING THE PAST TWO WEEKS), THE "HILL ASSIST OFF" LIGHT TURNED ON, AND A LARGE WARNING MESSAGE CAME UP ON THE LEFT SIDE OF THE DASHBOARD. THE VEHICLE HAD VERY LITTLE POWER, I MANAGED TO GET TO THE SIDE OF THE ROAD AND PULLED OVER IN A PARKING LOT. PARKED AND TURNED THE IGNITION OFF, WAITED A MINUTE AND STA… Look up ODI 10494673 at NHTSA ↗	11 ODI 10509973 · 9,900 mi PICKED UP THE CAR FROM THE DEALERSHIP ON MONDAY (9/25/12) AFTER THEY FOUND SOMETHING WRONG AND WAS DRIVING ON STATE ROUTE 228 AT 55 MILE PER HOUR. WARNING CHIME SOUNDED, PULL OVER SAFELY WARNING CAME ON, ENGINE SHUT OFF, BRAKES AND ACCELERATOR DISENGAGED, AND ALL DASHBOARD LIGHTS ILLUMINATED. PUT HAZARDS ON FOR CARS BEHIND ME AND PULLED OVER QUICKLY AVOIDING A SIGN ON THE RIGHT SIDE OF THE ROAD. AFTER 10-15 MINS, I WAS ABLE TO RESTART THE CAR BY LETTING IT RESET. AFTER GETTING GREEN CAR INDICATOR, I WENT TO TURN AROUND TO GO BACK TO THE D… Look up ODI 10509973 at NHTSA ↗ ODI 10509977 · 17,000 mi THE CHECK ENGINE LIGHT HAD ILLUMINATED. CALLED THE DEALERSHIP AND SCHEDULED AN APPOINTMENT TO BRING IT IN THAT DAY. DRIVING AT 45 MILES AN HOUR, AGAIN, WARNING CHIME SOUNDED, PULL OVER SAFELY WARNING CAME ON, ENGINE SHUT OFF, BRAKES AND ACCELERATOR DISENGAGED, AND ALL DASHBOARD LIGHTS ILLUMINATED. PULLED TO THE SIDE OF THE ROAD AND SHUT CAR OFF. I WAS TOO FAR FROM DEALERSHIP TO HAVE IT TOWED AND WAS WORKING (I TRAVEL FOR MY JOB). CALLED DEALERSHIP, THEY SAID TO BRING IT IN. ABLE TO RESTART IT AFTER 2-3 ATTEMPTS. BROUGHT IT TO THE DEALERS… Look up ODI 10509977 at NHTSA ↗ ODI 10509981 · 23,000 mi WHILE DRIVING TO NATURAL BRIDGE, VA ON INTERSTATE 81. WARNING CHIME SOUNDED, PULL OVER SAFELY WARNING CAME ON, ENGINE SHUT OFF, BRAKES AND ACCELERATOR DISENGAGED, AND ALL DASHBOARD LIGHTS ILLUMINATED. IMMEDIATELY PUT ON HAZARDS AND TRIED TO PULL OVER. AVOIDED SIGNS AND MANEUVERED CAR SAFELY TO A SPEED WHERE I COULD STOP CAR BY PUTTING IN PARK. ATTEMPTED TO RESTART CAR. WHEN ABLE TO OBTAIN ?GREEN CAR? LIGHT (AS INDICATED SAFE TO DRIVE), PUT THE CAR IN DRIVE AND PUSHED ACCELERATOR. CAR JUMPED FORWARD AND STALLED. ABLE TO RESTART CAR AFTER … Look up ODI 10509981 at NHTSA ↗	33 ODI 10510651 · 26,147 mi I WAS ON THE LEFT LANE GOING 55MPH ON A FREEWAY UP A SLIGHT INCLINE WHEN I NOTICED I WAS LOSING SPEED. PRESSED THE GAS PEDAL A LITTLE HARDER THINKING I NEEDED TO COMPENSATE FOR THE INCLINE, BUT THE CAR WOULD NOT ACCELERATE. I NOTICED A YELLOW WRENCH APPEAR ON THE LEFT SIDE OF THE DASH DISPLAY. I HAD THE GAS PEDAL TO THE GROUND AND CAR STILL WOULD NOT ACCELERATE BUT DECELERATED ALL THE WAY DOWN TO 30MPH WHERE IT STOPPED DECELERATING AND MAINTAINED THIS SPEED. I HAD TO MANEUVER AT 30MPH OFF THE FREEWAY TO GET INTO THE RIGHT SHOULDER LANE. TURNED … Look up ODI 10510651 at NHTSA ↗ ODI 10524616 · 76,600 mi WHY HAS NOTHING BEEN DONE YET? I'M A FAIRLY POOR UPSTANDING MEMBER OF SOCIETY, AND I WAS TRYING TO BE GREEN. NOW I'M STUCK WITH A $16,000 GO CART THAT I CANT DRIVE ON A HIGHWAY BECAUSE IT CAN'T GO OVER 35MPH. I HAD 2 YELLOW WRENCHES ON MY DASH. I WAS STUCK IN A ONE LANE RODE WITH NO PLACE TO PULL OVER AND ABOUT 100 PEOPLE HONKING AT ME. I HAVE BEEN A FAITHFUL FORD OWNER FOR OVER 13 YEARS; I'VE BEEN TELLING MY FRIENDS AND CO-WORKERS HOW GREAT THEY ARE. NOW I HAVE TO BEG FOR THEM TO FIX MY CAR, OR I CAN GO GET RIPPED OFF BY MY LOCAL DEALER. PLEA… Look up ODI 10524616 at NHTSA ↗ ODI 10615570 · 67,000 mi DRIVING DOWN THE HIGHWAY AT 55 MPH, THE CAR SUDDENLY LOST POWER AND STARTED DECELERATING. A WRENCH LIGHT CAME ON IN THE DASHBOARD. I PULLED THE CAR ONTO THE SHOULDER OF THE ROAD AND TURNED IT OFF FOR A FEW MINUTES. WHEN I RESTARTED THE CAR IT SEEMED FINE SO I CONTINUED TO DRIVE TOWARD MY DESTINATION. ALMOST FIFTEEN MILES LATER THE CAR SUDDENLY LOST POWER AGAIN AND THIS TIME I WAS TRAVELING ON A TWO LANE ROAD GOING ABOUT 40 MPH. THIS TIME THE WRENCH LIGHT CAME ON AS WELL AS THE CHECK ENGINE LIGHT. AFTER PULLING OVER AND RESTARTING THE CAR THIS T… Look up ODI 10615570 at NHTSA ↗	29 ODI 10520838 · 30,000 mi THE CAR STALLS AT VARIED SPEEDS WHICH IS A HUGE SAFETY ISSUE. I OWNED A 2010 FORD FUSION PREVIOUSLY WITH MY COMPANY FLEET VEHICLE PROGRAM, AND HAD THE SAME PROBLEM. I BROUGHT THE CAR TO THE DEALERSHIP AND IT WAS FIXED WITHOUT QUESTION. AT THAT TIME I WAS UNAWARE OF THIS BEING PART OF A BIGGER PROBLEM. IN THE FALL OF 2011, I PURCHASED A DIFFERENT 2010 FORD FUSION FROM OUR FLEET AS IT WAS BEING TURNED IN, AND THIS IS THE VEHICLE THAT I AM DISCUSSING IN THIS FORUM. IT ONLY HAS 30000 MILES ON IT, BUT IS 6 MONTHS OUT OF THE 36 MONTH BUMPER TO … Look up ODI 10520838 at NHTSA ↗ ODI 10749499 · 117,000 mi DURING HIGHWAY SPEEDS, THE CAR SUDDENLY DECELERATED TO AROUND 20 MPH AND SHOWED THE CHECK ENGINE LIGHT WHICH LATER SCANNED TO BE THE DTC P2112 THROTTLE ACTUATOR CONTROL SYSTEM STUCK CLOSED. THE NHTSA HAS ACTION NUMBER PE13003 WHICH IS THE SAME ISSUE AND WAS CLOSED. FORD HAS ISSUED A CSP 13N03 BUT IT DOES NOT INCLUDE MY VIN NUMBER BUT SHOULD. I CALLED FORD AND THEY CONFIRMED THAT MY VIN IS NOT INCLUDED BUT GAVE NO REASON WHY. Look up ODI 10749499 at NHTSA ↗ ODI 10897339 · 53,000 mi MY 2010 FUSION HYBRID BEGAN A NO-START/STALLING CONDITION. IT HAS HAPPENED SIX TIMES NOW. FIRST OCCURRENCE WAS AFTER FUELING AT LOW SPEED AFTER ENTERING STREET. SECOND OCCURRENCE WAS WHILE TRAVELING ON THE HIGHWAY AT 55 MPH. THIRD OCCURRENCE WAS WHILE EXITING THE INTERSTATE. FOURTH OCCURRENCE WAS AT LOW SPEED. FIFTH OCCURRENCE WAS IMMEDIATELY AFTER REFUELING WHILE STILL IN PARKING LOT. AND SIXTH OCCURENCE WAS ALSO IMMEDIATELY AFTER REFUELING JUST AFTER LEAVING GAS STATION AT LOW SPEED. FOUR OF THE SIX OCCURRENCES WAS A FAILURE FOR THE INTERNAL… Look up ODI 10897339 at NHTSA ↗	—	6 ODI 10524616 · 76,600 mi WHY HAS NOTHING BEEN DONE YET? I'M A FAIRLY POOR UPSTANDING MEMBER OF SOCIETY, AND I WAS TRYING TO BE GREEN. NOW I'M STUCK WITH A $16,000 GO CART THAT I CANT DRIVE ON A HIGHWAY BECAUSE IT CAN'T GO OVER 35MPH. I HAD 2 YELLOW WRENCHES ON MY DASH. I WAS STUCK IN A ONE LANE RODE WITH NO PLACE TO PULL OVER AND ABOUT 100 PEOPLE HONKING AT ME. I HAVE BEEN A FAITHFUL FORD OWNER FOR OVER 13 YEARS; I'VE BEEN TELLING MY FRIENDS AND CO-WORKERS HOW GREAT THEY ARE. NOW I HAVE TO BEG FOR THEM TO FIX MY CAR, OR I CAN GO GET RIPPED OFF BY MY LOCAL DEALER. PLEA… Look up ODI 10524616 at NHTSA ↗ ODI 10542529 · 94,500 mi I WAS TRAVELING APPROXIMATELY 55 MPH UNDER NORMAL DRIVING CONDITIONS WHEN THE CAR LOST POWER AND I WAS ABLE TO DRIFT TO SIDE OF ROAD. WRENCH LIGHT CAME ON. I WAITED A FEW MINUTES AND RESTARTED THE CAR. IT IDLED ROUGH AT FIRST BUT I WAS ABLE TO CONTINUE THE DRIVE HOME WITHOUT INCIDENT. I RESEARCHED THIS PROBLEM ON THE INTERNET AND DISCOVERED THAT FORD FUSIONS OF MY YEAR AND MILEAGE WERE EXPERIENCING THIS ISSUE. THE FIRST RECOMMENDED COARSE OF ACTION WAS TO USE A THROTTLE BODY CLEANER. I DID THIS AND THE CAR SEEMED TO OPERATE FINE UNDER COND… Look up ODI 10542529 at NHTSA ↗ ODI 11014505 · 85,000 mi HAD TO REPLACE FRONT WHEEL BEARINGS 1000+ AFTER ONLY 80,000 MILES. ADDITIONALLY, HAD TO REPLACE A SPEAKER FOR THE BACK UP SYSTEM. WHAT KIND OF IDIOTS ARE THEY. SAFETY ISSUE: I ALSO TO HAVE THROTTLE BODY WORK DONE 2 YEARS AGO AND THE LAST 10 DAYS, 31 JULY TO 9 AUG, HAVE HAD 6 EPISODES OF THE WRENCH LIGHT COMING ON WITH TWO OF THEM RESULTING IN SUDDEN DECELERATION ON THE FREEWAY. Look up ODI 11014505 at NHTSA ↗	18 ODI 10510651 · 26,147 mi I WAS ON THE LEFT LANE GOING 55MPH ON A FREEWAY UP A SLIGHT INCLINE WHEN I NOTICED I WAS LOSING SPEED. PRESSED THE GAS PEDAL A LITTLE HARDER THINKING I NEEDED TO COMPENSATE FOR THE INCLINE, BUT THE CAR WOULD NOT ACCELERATE. I NOTICED A YELLOW WRENCH APPEAR ON THE LEFT SIDE OF THE DASH DISPLAY. I HAD THE GAS PEDAL TO THE GROUND AND CAR STILL WOULD NOT ACCELERATE BUT DECELERATED ALL THE WAY DOWN TO 30MPH WHERE IT STOPPED DECELERATING AND MAINTAINED THIS SPEED. I HAD TO MANEUVER AT 30MPH OFF THE FREEWAY TO GET INTO THE RIGHT SHOULDER LANE. TURNED … Look up ODI 10510651 at NHTSA ↗ ODI 10536696 · 55,500 mi WHEN DRIVING ON THE HIGHWAY AT 65 MILES AN HOUR, A WRENCH LIGHT WENT ON IN THE CAR AND WITHIN SECONDS THE CAR LOST POWER AND I WAS ONLY ABLE TO GO 20-30 MILES PER HOUR. GOT OFF THE HIGHWAY, PULLED OVER AT A GAS STATION AND TURNED THE CAR OFF. AFTER ABOUT 15 MINUTES I TURNED THE CAR BACK ON (THINKING IT MIGHT HAVE BEEN AN ISSUE WITH MY HYBRID BATTERY), THE CAR SEEMED TO WORKING OKAY BUT JUST TO BE SAFE I DROVE THE CAR 10 MILES TO THE LOCAL FORD DEALER. THE SERVICE ADVISOR TOOK A QUICK LOOK AT IT AND AGREED THAT IT WAS THE BATTERY (SAID IT HAD… Look up ODI 10536696 at NHTSA ↗ ODI 10544587 · 107,543 mi VEHICLE SUDDENLY LOST POWER AND WAS UNRESPONSIVE. DASHBOARD INDICATED "DOUBLE WRENCH" WARNING. UPON COASTING TO THE SIDE OF THE ROAD, VEHICLE WAS ABLE TO BE REACTIVATED AND DROVE NORMALLY FROM THIS POINT. *TR Look up ODI 10544587 at NHTSA ↗
Unknown Or Other	2 ODI 10940040 · 170,000 mi THE POWER STEERING WENT OUT ON MY FUSION WHILE IN MOTION . THIS SHOULD BE A RECALL. NOW THE STOP SAFELY NOW LIGHT CAME ON WHILE IN MOTION AND THIS IS APPARENTLY THE MEC. Look up ODI 10940040 at NHTSA ↗ ODI 11011360 · 83,000 mi CAR TOLD ME TO PULL OVER SAFELY. EVERYTHING LOCKED UP. THE STEERING WHEEL GOT REAL TIGHT AND WOULD NOT TURN. I TOOK IT TO A FORD DEALERSHIP TO HAVE FIXED AND THEY SAID THE POWER STEERING BOX WENT OUT. THE CAR WAS IN MOTION. I WAS ON MY WAY TO WORK. Look up ODI 11011360 at NHTSA ↗	5 ODI 10945265 AIRBAG SWITCHES UNDER DRIVER SEAT AND FRONT PASSENGER SEAT ARE ALWAYS GETTING THROWN AND CAUSE AIRBAG LIGHT TO GO OFF IN DASH. THERE NEEDS TO BE A BETTER ITEM THAT IS NOT SO SENSITIVE TO PEOPLE RIDING IN THE BACK SEAT. WHEN THEY PUT THEIR FEET UNDER THE FRONT SEATS IT THROWS THE SWITCH AND CAUSES THE AIRBAG LIGHT TO COME ON IN THE DASH. Look up ODI 10945265 at NHTSA ↗ ODI 10759525 · 35,678 mi I HAVE AN 2014 FORD FUSION HYBRID. AFTER READING ALL OF THE COMPLAINTS FROM OTHER DRIVERS, I WANT TO BE PRO ACTIVE AND FIND OUT WHAT PART, EXACTLY IS ON BACK ORDER FOR SO MANY YEARS. AS AN ASE CERTIFIED (RE-CERTIFIED) TECHNICION, A.A..S DEGREE AUTO MECHANICS AND A.A.S. DEGREE IN DIAGNOSTICS (1989). NOW, HOW DO I PROTECT MY WIFE WHILE IN THE PASSENGER SEAT? 2013 FORD FUSION. THE NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); JUN 16, 2015 PLEASE ADVISE ME, AND SINCE ALL I NEED IS THE PART...GO GET ONE OFF THE ASSEMBLY LINE. … Look up ODI 10759525 at NHTSA ↗ ODI 11319300 · 36,000 mi MY AIRBAG IN MY STEERING WHEEL IS POPPED UP AND THE SYNC SYSTEM FOR MY RADIO KEEPS DISCONNECTING AND JUST WILL NOT CONNECT AT ALL. DID A FACTORY RESET WITCH SOLVED THE PROBLEM FOR ONLY A COUPLE DAYS AND WENT BACK TO NOT WORKING AGAIN Look up ODI 11319300 at NHTSA ↗	8 ODI 10986304 · 126,332 mi I WAS JUST DRIVING ALONG ON A CITY STREET GOING ABOUT 40 MPH, AND ALL OF A SUDDEN ALL THE DASHBOARD LIGHTS LIT UP, AND I COULDN'T BREAK VERY EASILY. I WAS IN THE MIDDLE OF TRAFFIC, AND I WAS WORRIED SOMEONE WAS GOING TO HIT ME, OR I WASN'T GOING TO BE ABLE TO BREAK IF SOMEONE CUT ME OFF. MY CAR HAD BEEN SO RELIABLE UNTIL THAT MOMENT. MY CAR DIDN'T BREAK THE WAY IT ALWAYS DID. IT TOOK A LOT MORE PRESSURE TO BREAK THAN NORMAL, AND THE BREAKING WAS VERY DELAYED. I HAD A FEW VERY CLOSE CALLS, BEFORE I COULD PULL OVER. IT WAS SCARY! THE DEA… Look up ODI 10986304 at NHTSA ↗ ODI 11067010 · 126,121 mi DECEMBER 31, 2018 ' WHILE DRIVING THROUGH CITY, I ATTEMPTED TO USE THE BRAKES AND THEY DID NOT RESPONSE. I WAS ABLE TO CUT THE ENGINE AND PULL OVER TO THE SIDE OF THE ROAD WITH SPOUSE AND CHILDREN IN VEHICLE. ERROR MESSAGE STATING ABS BRAKE SYSTEM WAS NOT RESPONDING AND A FALSE POSITIVE TIRE SENSOR. JANUARY 2, 2018 ' TOOK CAR INTO DEALERSHIP. TECHNICIANS UNABLE TO REPLICATE PROBLEM THOUGH THEY FOUND THE ERROR CODE IN SYSTEM. TECHNICIAN REPLACED BRAKES, CALIPERS, AND RESET ERROR CODE. JANUARY 27, 2018 ' SAME ERROR MESSAGE OCCURRED WITH BRA… Look up ODI 11067010 at NHTSA ↗ ODI 11143409 · 146 mi 3 YEARS AGO-BATTERY FAILED AND COULD NOT EXIT THE VEHICLE AT ALL, NO WARNING. 2 YEARS AGO-PLASTIC PIECE IN DOOR WHICH ALLOWS THE MANUAL DOOR OPENER TO WORK BROKE, COULD NOT EXIT DRIVER SIDE DOOR. 3 YEARS AGO - ACCELERATOR STOPPED WORKING ON HIGHWAY, FINALLY PULLED OVER AND RESTARTED CAR AND IT WORKED - DEALER SAID COULD NOT FIND PROBLEM. ROCKER PANELS RUSTED OUT AFTER 6 YEARS - GARAGED INDOORS. HEATING SYSTEM FAILED - IT TOOK 1.5 MONTHS TO OBTAIN PARTS AND FIX VEHICLE, I WENT TO COLONIAL FORD 5 TIMES (AND HOUR EACH WAY) BECAUSE THEY SAID IT WAS… Look up ODI 11143409 at NHTSA ↗	7 ODI 10524616 · 76,600 mi WHY HAS NOTHING BEEN DONE YET? I'M A FAIRLY POOR UPSTANDING MEMBER OF SOCIETY, AND I WAS TRYING TO BE GREEN. NOW I'M STUCK WITH A $16,000 GO CART THAT I CANT DRIVE ON A HIGHWAY BECAUSE IT CAN'T GO OVER 35MPH. I HAD 2 YELLOW WRENCHES ON MY DASH. I WAS STUCK IN A ONE LANE RODE WITH NO PLACE TO PULL OVER AND ABOUT 100 PEOPLE HONKING AT ME. I HAVE BEEN A FAITHFUL FORD OWNER FOR OVER 13 YEARS; I'VE BEEN TELLING MY FRIENDS AND CO-WORKERS HOW GREAT THEY ARE. NOW I HAVE TO BEG FOR THEM TO FIX MY CAR, OR I CAN GO GET RIPPED OFF BY MY LOCAL DEALER. PLEA… Look up ODI 10524616 at NHTSA ↗ ODI 10747545 · 125,000 mi DRIVING AT HIGHWAY SPEEDS, NORMAL OPERATION, IN SUNNY CONDITIONS WHEN I LOST ACCELERATION ABILITY AND WAS ONLY ABLE TO COAST. THE YELLOW WRENCH INDICATOR CAME ON (NO CHECK ENGINE LIGHT). I WAS FORTUNATE ENOUGH TO MOVE TO THE SHOULD SAFELY SINCE THERE WAS LIMITED TRAFFIC ON THE HIGHWAY AND I WAS DRIVING IN THE RIGHT LANE. I CYCLED THE CAR OFF AND ON AND WAS ABLE TO RESUME NORMAL OPERATION. THIS SAME SITUATION HAPPENED TWICE MORE IN CITY DRIVING BEFORE I COULD GET INTO THE DEALER FOR AN APPOINTMENT. EVENTUALLY THE DEALER EVALUATED THE VEHICL… Look up ODI 10747545 at NHTSA ↗ ODI 11085187 · 72,532 mi STEERING WHEEL RECALL. CONSTANT STOP SAFELY NOW PROMPT CAUSING THE CAR TO BE UNSAFE ON THE HIGHWAY. IF I DRIVE FOR AN HOUR OR MORE THIS BEGINS HAPPENING AT SPEEDS OVER 60 MILES PER HOUR Look up ODI 11085187 at NHTSA ↗	9 ODI 10808946 · 85,500 mi WHEN TRYING TO START THE CAR FROM PARK ALL WARNING LIGHTS ILLUMINATED, CAR WOULD NOT TURN OVER. LET CAR RESET, AND ABLE TO TURN IT OVER. FORD SELF SYSTEM CHECK VIA DASH CLUSTER WILL SHOW BRAKE AND HYBRID ELECTRIC CHARGING SYSTEM PROBLEMS BUT WILL RESET ITSELF AFTER NEXT KEY CYCLE. NOT ABLE TO FIND CODES FOR PROBLEM. OWNED CAR APPROX 8 MONTHS, EXPERIENCED PROBLEM 4 TIMES ALL WITHIN 1 MONTH. Look up ODI 10808946 at NHTSA ↗ ODI 11763530 While driving my 2012 Ford Fusion Hybrid (VIN: [XXX]), the braking system suddenly failed. When applying the brake pedal, there was completely zero brake resistance, and the vehicle failed to engage proper braking power, creating an extremely hazardous driving condition. The vehicle was inspected by a certified Ford dealership (Lithia), which officially documented that the vehicle is "UNSAFE TO DRIVE due to having no brake resistance." The diagnostics confirmed that the ABS Hydraulic Control Unit (HCU), the ABS module, and the Brake Master Cyli… Look up ODI 11763530 at NHTSA ↗ ODI 10748445 · 28,852 mi PURCHASED A USED 2013 FORD FUSION HYBRID FROM CARMAX AROUND MAY 2015 WITH APPROX 25000 MILES. ON 8/6/15 AT APPROX 4:15PM THE CAR WAS TRAVELING APPROX 65 MPH ON THE INTERSTATE WHEN THE COMMAND ON THE DASH WAS GIVEN TO STOP SAFELY NOW. I PULLED OVER TO THE SHOULDER AND RESTARTED THE CAR. A WEEK LATER ON 8/12/15 WHILE TRAVELING AT APPROXIMATELY 45MPH THE SAME MESSAGE STOP SAFELY NOW APPEARED AFTER THE CAR SHOOK GENTLY. ALL POWER WAS DISABLED AND WAS ABLE TO PULL ONCE AGAIN TO THE SHOULDER AND RESTART WITHOUT FURTHER ISSUE. CAR IS CURRENTLY BEING C… Look up ODI 10748445 at NHTSA ↗	6 ODI 10524616 · 76,600 mi WHY HAS NOTHING BEEN DONE YET? I'M A FAIRLY POOR UPSTANDING MEMBER OF SOCIETY, AND I WAS TRYING TO BE GREEN. NOW I'M STUCK WITH A $16,000 GO CART THAT I CANT DRIVE ON A HIGHWAY BECAUSE IT CAN'T GO OVER 35MPH. I HAD 2 YELLOW WRENCHES ON MY DASH. I WAS STUCK IN A ONE LANE RODE WITH NO PLACE TO PULL OVER AND ABOUT 100 PEOPLE HONKING AT ME. I HAVE BEEN A FAITHFUL FORD OWNER FOR OVER 13 YEARS; I'VE BEEN TELLING MY FRIENDS AND CO-WORKERS HOW GREAT THEY ARE. NOW I HAVE TO BEG FOR THEM TO FIX MY CAR, OR I CAN GO GET RIPPED OFF BY MY LOCAL DEALER. PLEA… Look up ODI 10524616 at NHTSA ↗ ODI 10542529 · 94,500 mi I WAS TRAVELING APPROXIMATELY 55 MPH UNDER NORMAL DRIVING CONDITIONS WHEN THE CAR LOST POWER AND I WAS ABLE TO DRIFT TO SIDE OF ROAD. WRENCH LIGHT CAME ON. I WAITED A FEW MINUTES AND RESTARTED THE CAR. IT IDLED ROUGH AT FIRST BUT I WAS ABLE TO CONTINUE THE DRIVE HOME WITHOUT INCIDENT. I RESEARCHED THIS PROBLEM ON THE INTERNET AND DISCOVERED THAT FORD FUSIONS OF MY YEAR AND MILEAGE WERE EXPERIENCING THIS ISSUE. THE FIRST RECOMMENDED COARSE OF ACTION WAS TO USE A THROTTLE BODY CLEANER. I DID THIS AND THE CAR SEEMED TO OPERATE FINE UNDER COND… Look up ODI 10542529 at NHTSA ↗ ODI 11014505 · 85,000 mi HAD TO REPLACE FRONT WHEEL BEARINGS 1000+ AFTER ONLY 80,000 MILES. ADDITIONALLY, HAD TO REPLACE A SPEAKER FOR THE BACK UP SYSTEM. WHAT KIND OF IDIOTS ARE THEY. SAFETY ISSUE: I ALSO TO HAVE THROTTLE BODY WORK DONE 2 YEARS AGO AND THE LAST 10 DAYS, 31 JULY TO 9 AUG, HAVE HAD 6 EPISODES OF THE WRENCH LIGHT COMING ON WITH TWO OF THEM RESULTING IN SUDDEN DECELERATION ON THE FREEWAY. Look up ODI 11014505 at NHTSA ↗	—	0
Vehicle Speed Control	3 ODI 10563626 · 19,300 mi MONDAY, JAN. 27 - POWER SUDDENLY GAVE OUT WHEN ACCELERATING ON FREEWAY. SERVICE WRENCH HAD BEEN ON EARLIER THAT DAY BUT HAD GONE OFF. DIXON FORD TOLD US IT WAS OK TO DRIVE. I WAS IN LEFT LANE AND HAD TO CROSS 5 LANES TO GET TO MEDIAN. TOOK IT IN TO WALNUT CREEK FORD AND THEY "RE-FLASHED IT", SAYING NO CONCERN WAS PRESENT AT THE TIME. THEY GAVE THE DANGEROUS CAR BACK TO US FRI, JAN 31ST 130 MILES DRIVEN IN 2ND LANE (ONE FROM CARPOOL LANE) AT 65 MPH ACCEL LIGHTLY SUDDENLY, CAR'S GAS GAVE OUT, LIKE BEFORE THE ROAD CURVED TO RIGHT. TRY TO STE… Look up ODI 10563626 at NHTSA ↗ ODI 11150696 · 56,000 mi OUT OF NO WHERE MY POWER STEERING LIGHT CAME ON AND IT IS VERY HARD TO TURN. Look up ODI 11150696 at NHTSA ↗ ODI 10712048 · 1,300 mi GOOD AFTERNOON, I WANT TO BRING THIS TO YOUR ATTENTION. I DON'T KNOW IF IT'S A PROBLEM WITH FORD OR WITH ME. SO PLEASE BEAR WITH ME. I JUST PURCHASED THE ABOVE VEHICLE ABOUT 3 WEEKS AGO. IT IS BRAND NEW. THIS VEHICLE COMES WITH A FEATURE CALLED "ACTIVE PARK ASSIST." IT IS NEW TO ME AND HAVE NEVER OWNED A VEHICLE WITH THIS FEATURE PREVIOUSLY. YESTERDAY, I USED IT FOR THE FIRST TIME. I TURNED IT ON AND LET IT PARALLEL PARK FOR ME. I FOLLOWED THE DIRECTIONS ON THE VEHICLE VIDEO SCREEN AND TOOK MY HANDS OF THE WHEEL. THE VEHICLE THEN BACKED INTO T… Look up ODI 10712048 at NHTSA ↗	2 ODI 10659815 · 16,000 mi CAR WAS BEING DRIVEN DOWN STEEP DRIVEWAY BY MY 88-YEAR-OLD FATHER. HE SAYS CAR ACCELERATED WITHOUT HIM GIVING IT GAS. HE IS BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON ACCELERATOR. HE ALSO SAYS BRAKES DIDN'T WORK, WHICH IS NOT BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON BRAKE EITHER. CAR LEFT DRIVEWAY, HIT TREE, AND ENDED UP APPROX 200 YARDS DOWN STEEP HILL. BLACK BOX SAYS ROLLING OCCURRED. ONLY PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED. NO FRONT AIRBAGS DEPLOYED AND NO DRIVER SIDE CURTAIN AIRBAGS DEPLOYED. INJURIES TO BOTH HIM AND HI… Look up ODI 10659815 at NHTSA ↗ ODI 11574928 Car has intermittent electrical issue that causes ECUs to reboot often times disabling safety systems such as ABS, Airbags, Collision Avoidance, Adaptive Cruise Control, power steering and power brakes. Ford dealer believes that it's a short in a wiring harness. They claim this issue has been seen in several vehicles like mine. Ford was able to reproduce the problem and recommends replacement of a wiring harness ($4k). To date, I have not had an accident, but do not feel safe driving the vehicle if the airbags and other safety systems become in… Look up ODI 11574928 at NHTSA ↗	5 ODI 10500963 · 25,000 mi DRIVER WAS IN SMALL LOCAL SHOPPING CENTER, HE TURNED INTO PARKING SPACE, APPLIED BRAKE, WHEN CAR ACCELERATED OVER CURB ONTO SIDEWALK AND THROUGH FRONT OF BUILDING. *TR Look up ODI 10500963 at NHTSA ↗ ODI 10563626 · 19,300 mi MONDAY, JAN. 27 - POWER SUDDENLY GAVE OUT WHEN ACCELERATING ON FREEWAY. SERVICE WRENCH HAD BEEN ON EARLIER THAT DAY BUT HAD GONE OFF. DIXON FORD TOLD US IT WAS OK TO DRIVE. I WAS IN LEFT LANE AND HAD TO CROSS 5 LANES TO GET TO MEDIAN. TOOK IT IN TO WALNUT CREEK FORD AND THEY "RE-FLASHED IT", SAYING NO CONCERN WAS PRESENT AT THE TIME. THEY GAVE THE DANGEROUS CAR BACK TO US FRI, JAN 31ST 130 MILES DRIVEN IN 2ND LANE (ONE FROM CARPOOL LANE) AT 65 MPH ACCEL LIGHTLY SUDDENLY, CAR'S GAS GAVE OUT, LIKE BEFORE THE ROAD CURVED TO RIGHT. TRY TO STE… Look up ODI 10563626 at NHTSA ↗ ODI 10659815 · 16,000 mi CAR WAS BEING DRIVEN DOWN STEEP DRIVEWAY BY MY 88-YEAR-OLD FATHER. HE SAYS CAR ACCELERATED WITHOUT HIM GIVING IT GAS. HE IS BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON ACCELERATOR. HE ALSO SAYS BRAKES DIDN'T WORK, WHICH IS NOT BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON BRAKE EITHER. CAR LEFT DRIVEWAY, HIT TREE, AND ENDED UP APPROX 200 YARDS DOWN STEEP HILL. BLACK BOX SAYS ROLLING OCCURRED. ONLY PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED. NO FRONT AIRBAGS DEPLOYED AND NO DRIVER SIDE CURTAIN AIRBAGS DEPLOYED. INJURIES TO BOTH HIM AND HI… Look up ODI 10659815 at NHTSA ↗	12 ODI 10510651 · 26,147 mi I WAS ON THE LEFT LANE GOING 55MPH ON A FREEWAY UP A SLIGHT INCLINE WHEN I NOTICED I WAS LOSING SPEED. PRESSED THE GAS PEDAL A LITTLE HARDER THINKING I NEEDED TO COMPENSATE FOR THE INCLINE, BUT THE CAR WOULD NOT ACCELERATE. I NOTICED A YELLOW WRENCH APPEAR ON THE LEFT SIDE OF THE DASH DISPLAY. I HAD THE GAS PEDAL TO THE GROUND AND CAR STILL WOULD NOT ACCELERATE BUT DECELERATED ALL THE WAY DOWN TO 30MPH WHERE IT STOPPED DECELERATING AND MAINTAINED THIS SPEED. I HAD TO MANEUVER AT 30MPH OFF THE FREEWAY TO GET INTO THE RIGHT SHOULDER LANE. TURNED … Look up ODI 10510651 at NHTSA ↗ ODI 10535003 · 54,865 mi POWERTRAIN WARNING LIGHT APPEARED AND CAR WOULD NOT ACCELERATE ABOVE 25MPH. ISSUE CLEARED AND THEN LIGHT CAME ON AGAIN A DAY LATER, THIS TIME CAR DROVE FINE. TOOK TO DEALER AND DIAGNOSED STICKING THROTTLE BODY ASSEMBLY. DEALER REPORTED THIS HAPPENS FREQUENTLY AND $500 COST IS NOT COVERED UNDER WARRANTY. QUICK INTERNET SEARCH SHOWED THIS SEEMS TO BE A PERVASIVE SAFETY ISSUE THAT IS NOT BEING ADDRESSED ADEQUATELY BY FORD. TR Look up ODI 10535003 at NHTSA ↗ ODI 10622328 · 75,000 mi I WAS DRIVING AT ABOUT 30 MPH WHEN A YELLOW WRENCH LIGHT ICON CAME ON. THE CAR STOPPED ACCELERATING, AND IT SEEMED LIKE ONLY THE ELECTRICAL POWER FROM THE BATTERY WAS KEEPING IT GOING. I HAD JUST EXITED A BUSY FREEWAY WHERE PEOPLE WERE GOING 65 MPH AND HIGHER, AND IF I HAD NOT JUST HAPPENED TO EXIT I FEAR I WOULD HAVE HAD AN ACCIDENT. TR Look up ODI 10622328 at NHTSA ↗	9 ODI 10547181 · 115,675 mi CAR WRENCH LIGHT CAM ON UPON STARTING THE CAR. THE ELECTRIC HYBRID SYSTEM TOOK OFF ON ITS OWN AND CRUISED AT 30MPH WITHOUT ANY PRESSURE ON THE ACCELERATOR. VERY DANGEROUS THAT THE CAR WILL ACCELERATE WITHOUT TOUCHING THE GAS PEDAL. I CRUISED DOWN A VACANT STRETCH OF ROAD FOR 5 MINUTES AT 30MPH WITHOUT TOUCHING THE GAS PEDAL. THE HYBRID SYSTEM KICKED IN AND HAS A MIND OF IT'S OWN. VERY CREEPY. I WILL SEE IF IT IS THE THROTTLE BODY BUT MINE IS A HYBRID AND IT MAY BE A LITTLE DIFFERENT THIS SHOULD BE ADDRESSED BY FORD ASAP. *TR Look up ODI 10547181 at NHTSA ↗ ODI 10873748 · 70,000 mi I WAS DRIVING THE CAR ABOUT 60 MPH ON THE HIGHWAY WHEN I SAW A BIG RED TRIANGLE ON THE DISPLAY SAYING "PULL OVER AND STOP SAFELY" AND THE CAR SLOWED DOWN DRAMATICALLY. I DID THAT AND TURNED OFF THE ENGINE. I RESTARTED THE CAR. THIS OCCURRED 8 MORE TIMES BEFORE I GOT HOME (15 MILES LATER). WHEN I GOT HOME, I NOTICED THAT THE CAR'S FAN WAS RUNNING VERY HIGH FOR SEVERAL MINUTES. IT FINALLY STOPPED. Look up ODI 10873748 at NHTSA ↗ ODI 10897339 · 53,000 mi MY 2010 FUSION HYBRID BEGAN A NO-START/STALLING CONDITION. IT HAS HAPPENED SIX TIMES NOW. FIRST OCCURRENCE WAS AFTER FUELING AT LOW SPEED AFTER ENTERING STREET. SECOND OCCURRENCE WAS WHILE TRAVELING ON THE HIGHWAY AT 55 MPH. THIRD OCCURRENCE WAS WHILE EXITING THE INTERSTATE. FOURTH OCCURRENCE WAS AT LOW SPEED. FIFTH OCCURRENCE WAS IMMEDIATELY AFTER REFUELING WHILE STILL IN PARKING LOT. AND SIXTH OCCURENCE WAS ALSO IMMEDIATELY AFTER REFUELING JUST AFTER LEAVING GAS STATION AT LOW SPEED. FOUR OF THE SIX OCCURRENCES WAS A FAILURE FOR THE INTERNAL… Look up ODI 10897339 at NHTSA ↗	18 ODI 10510651 · 26,147 mi I WAS ON THE LEFT LANE GOING 55MPH ON A FREEWAY UP A SLIGHT INCLINE WHEN I NOTICED I WAS LOSING SPEED. PRESSED THE GAS PEDAL A LITTLE HARDER THINKING I NEEDED TO COMPENSATE FOR THE INCLINE, BUT THE CAR WOULD NOT ACCELERATE. I NOTICED A YELLOW WRENCH APPEAR ON THE LEFT SIDE OF THE DASH DISPLAY. I HAD THE GAS PEDAL TO THE GROUND AND CAR STILL WOULD NOT ACCELERATE BUT DECELERATED ALL THE WAY DOWN TO 30MPH WHERE IT STOPPED DECELERATING AND MAINTAINED THIS SPEED. I HAD TO MANEUVER AT 30MPH OFF THE FREEWAY TO GET INTO THE RIGHT SHOULDER LANE. TURNED … Look up ODI 10510651 at NHTSA ↗ ODI 10536696 · 55,500 mi WHEN DRIVING ON THE HIGHWAY AT 65 MILES AN HOUR, A WRENCH LIGHT WENT ON IN THE CAR AND WITHIN SECONDS THE CAR LOST POWER AND I WAS ONLY ABLE TO GO 20-30 MILES PER HOUR. GOT OFF THE HIGHWAY, PULLED OVER AT A GAS STATION AND TURNED THE CAR OFF. AFTER ABOUT 15 MINUTES I TURNED THE CAR BACK ON (THINKING IT MIGHT HAVE BEEN AN ISSUE WITH MY HYBRID BATTERY), THE CAR SEEMED TO WORKING OKAY BUT JUST TO BE SAFE I DROVE THE CAR 10 MILES TO THE LOCAL FORD DEALER. THE SERVICE ADVISOR TOOK A QUICK LOOK AT IT AND AGREED THAT IT WAS THE BATTERY (SAID IT HAD… Look up ODI 10536696 at NHTSA ↗ ODI 10544587 · 107,543 mi VEHICLE SUDDENLY LOST POWER AND WAS UNRESPONSIVE. DASHBOARD INDICATED "DOUBLE WRENCH" WARNING. UPON COASTING TO THE SIDE OF THE ROAD, VEHICLE WAS ABLE TO BE REACTIVATED AND DROVE NORMALLY FROM THIS POINT. *TR Look up ODI 10544587 at NHTSA ↗	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

7 patterns with matching reports.

Steering assistance concerns

226 mentions · 18.9% of complaints

Median mileage: 86,000 mi (207 usable records).

ODI 10572948 · 90,000 mi

I RECEIVED A LOW TIRE NOTIFICATION ON A TIRE THAT DOES SLOWLY LOSE AIR. NEXT A 'SERVICE POWER STEERING' THEN ' SERVICE ADVANCED TRAC' MESSAGE OCCURRED. WITHIN MINUTES THE POWER STEERING WENT OUT AND THE CAR WAS ALMOST IMPOSSIBLE TO DRIVE. ONCE THE TIRE WAS RE-INFLATED THE LOW PRESSURE LIGHT WENT OFF BUT THE POWER STEERING STILL DID NOT WORK. DEALERSHIP SAYS POWER STEERING NEEDS TO BE REPLACED AT $2,400 WHICH IS SEVERAL HUNDRED DOLLARS HIGHER THAN COST POSTED BY OTHER PEOPLE WITH THIS ISSUE. I BROUGHT UP THE FACT THAT HUNDREDS OF PEOPLE …

Look up ODI 10572948 at NHTSA ↗

ODI 10576228 · 60,000 mi

POWER STEERING LOSS. "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING" MESSAGES POPPED UP. THE LIGHT ON THE DASH ALSO LIT UP FOR ADVANCETRAC. EXTREMELY DIFFICULT TO TURN STEERING WHEEL. *TR

Look up ODI 10576228 at NHTSA ↗

ODI 10584092 · 312,000 mi

I CAME HOME FROM GROCERY SHOPPING AND THE NEXT DAY AROUND NOON WHEN I WENT TO TURN THE CAR ON IT STARTED BEEPING AND FLASHING ON THE DASHBOARD SAYING SERVICE POWER STEERING NOW, NEEDLES TO SAY THE CAR IS NOT SAFE TO DRIVE IN THAT CONDITION I TRIED BUT ITS JUST TO HARD AND UNSAFE TO DO SO, I WENT ONLINE AND NOTICE THERE IS A LOT OF OTHER DRIVERS WITH THE SAME VEHICLE THAT HAVE THE SAME ISSUE EVEN WHILE DRIVING THANK GOD I WASN'T PLEASE LOOK IN TO THESE CARS HISTORY THANKS! *TR

Look up ODI 10584092 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

203 mentions · 17.0% of complaints

Median mileage: 86,300 mi (185 usable records).

ODI 10535003 · 54,865 mi

POWERTRAIN WARNING LIGHT APPEARED AND CAR WOULD NOT ACCELERATE ABOVE 25MPH. ISSUE CLEARED AND THEN LIGHT CAME ON AGAIN A DAY LATER, THIS TIME CAR DROVE FINE. TOOK TO DEALER AND DIAGNOSED STICKING THROTTLE BODY ASSEMBLY. DEALER REPORTED THIS HAPPENS FREQUENTLY AND $500 COST IS NOT COVERED UNDER WARRANTY. QUICK INTERNET SEARCH SHOWED THIS SEEMS TO BE A PERVASIVE SAFETY ISSUE THAT IS NOT BEING ADDRESSED ADEQUATELY BY FORD. *TR

Look up ODI 10535003 at NHTSA ↗

ODI 10535170 · 61,000 mi

Look up ODI 10535170 at NHTSA ↗

ODI 10549038 · 67,000 mi

AFTER EXITING THE PARKING LOT OF DOWNTOWN DISNEY IN LAKE BUENA VISTA FL, A SERIES OF WARNING LIGHTS CAME ON THE DASH AND I EXPERIENCED ALMOST A COMPLETE FAILURE OF THE BRAKE SYSTEM. I NARROWLY MISSED HITTING A PEDESTRIAN AND A MAINTENANCE VEHICLE. I MANAGED TO SLOWLY DRIVE BACK TO THE PARKING LOT. THE CAR WAS NOT DRIVABLE AND THE CAR WAS TOWED TO A LOCAL FORD DEALER. *TR

Look up ODI 10549038 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

117 mentions · 9.8% of complaints

Median mileage: 59,000 mi (108 usable records).

ODI 10520838 · 30,000 mi

THE CAR STALLS AT VARIED SPEEDS WHICH IS A HUGE SAFETY ISSUE. I OWNED A 2010 FORD FUSION PREVIOUSLY WITH MY COMPANY FLEET VEHICLE PROGRAM, AND HAD THE SAME PROBLEM. I BROUGHT THE CAR TO THE DEALERSHIP AND IT WAS FIXED WITHOUT QUESTION. AT THAT TIME I WAS UNAWARE OF THIS BEING PART OF A BIGGER PROBLEM. IN THE FALL OF 2011, I PURCHASED A DIFFERENT 2010 FORD FUSION FROM OUR FLEET AS IT WAS BEING TURNED IN, AND THIS IS THE VEHICLE THAT I AM DISCUSSING IN THIS FORUM. IT ONLY HAS 30000 MILES ON IT, BUT IS 6 MONTHS OUT OF THE 36 MONTH BUMPER TO …

Look up ODI 10520838 at NHTSA ↗

ODI 10521125 · 51,000 mi

SUDDEN LOSS OF POWER WHILE DRIVING. VEHICLE STALLED AS I WAS ABOUT TO GET ON THE ON-RAMP TO THE INTERSTATE HIGHWAY. WAS NOT ABLE TO ACCELERATE OR MAINTAIN SPEEDS FASTER THAN 35 MPH. VEHICLE WAS TAKEN TO REPAIR SHOP AND THE PROBLEM WAS DIAGNOSED AS A FAULTY THROTTLE BODY. *TR

Look up ODI 10521125 at NHTSA ↗

ODI 10533961 · 42,000 mi

VEHICLE STALLED WHILE DRIVING DOWN THE HIGHWAY. PULLED OVER, RESTARTED, CAR RAN A FEW FEET, RESTARTED AGAIN, VEHICLE RAN A FEW FEET AGAIN AND STOPPED, RESTARTED AGAIN, VEHICLE WOULD NOT MOVE. WAITED A FEW MINUTES. VEHICLE STARTED AGAIN, RAN APPROXIMATELY 1/2 MILE, THEN STALLED, STOPPED MOVING AGAIN. GAVE UP, CALLED WRECKER. VEHICLE TOWED TO LOCAL FORD DEALER FOR SERVICE. THEY HAVE NOT IDENTIFIED THE PROBLEM YET AFTER TWO DAYS. DANGEROUS HIGHWAY CONDITIONS, TRAFFIC WHIZZING BY DURING INCIDENT. EASILY COULD HAVE CREATED AN ACCIDENT WITH RE…

Look up ODI 10533961 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

98 mentions · 8.2% of complaints

Median mileage: 100,000 mi (90 usable records).

ODI 10515986 · 52,000 mi

ON MAY 9, 2013 AT APPROXIMATELY 8 AM, SHORTLY AFTER ENTERING A TWO LANE STATE HIGHWAY DRIVING MY 2010 FORD FUSION HYBRID, I REMOVED MY FOOT FROM THE ACCELERATOR AND BRAKE MY CAR TO STOP AT A TRAFFIC LIGHT 6 FEET BEHIND A STOPPED 2007 MERCURY MARINER. WHILE STOPPED FOR A FEW SECONDS, I REMOVED MY FOOT FROM THE BRAKE PEDAL AND THE CAR SUDDENLY ACCELERATED TRAVELING APPROXIMATELY 6 FEET, COLLIDING INTO THE REAR BUMPER OF THE MARINER. MY FUSION BUMPER SLID UNDER THE MARINER BUMPER CRASHING THE GRILL AND CAUSING SUBSTANTIAL DAMAGE (APPROXIMATELY $50…

Look up ODI 10515986 at NHTSA ↗

ODI 10558248 · 43,400 mi

IN AUGUST 2013 I EXPERIENCED COMPLETE BRAKE FAILURE ON MY 2010 FORD FUSION HYBRID. AS I WAS DRIVING OUT OF A PARKING LOT MY BRAKES FAILED, AND ALL OF MY WARNING INDICATORS ON THE ELECTRONIC DASHBOARD LIT UP. I WAS ABLE TO DRIVE BACK INTO THE PARKING LOT AND COAST TO FULL STOP. THE INCIDENT IS EXACTLY WHAT WAS DESCRIBED BY ANOTHER OWNER WHO POSTED THIS DESCRIPTION, WHICH IS EXACTLY WHAT HAPPENED TO ME: "WHILE DRIVING DOWN THE ROAD THE BRAKES SUDDENLY HIT THE FLOOR AND THERE WAS NO MINIMUM RESISTANCE." THERE WAS A CUSTOMER SATISFACTION PROGRAM …

Look up ODI 10558248 at NHTSA ↗

ODI 10638547 · 101,000 mi

OUR 2010 FORD FUSION RECENTLY LOST ITS ELECTRONIC BRAKES DURING RUSH HOUR TRAFFIC. LUCKILY, IT WAS STOPPED AT THE TIME. IT IS NO LONGER UNDER WARRANTY, BUT WE KNOW THERE HAVE BEEN ISSUES WITH THE ELECTRONIC BRAKES ON THIS CAR (CUSTOMER SATISFACTION PROGRAM 10B13 STATED ON CR WEBSITE, SEE CONSUMER REPORTS NEWS: FEB 4, 2010 4:07PM.) COLUMBIA FORD SAID THEY UPGRADED THE COMPUTER BACK IN SEPT OF 2010. WHEN WE ORIGINALLY PURCHASED THIS CAR, THE ELECTRONIC BRAKES HAD FAILED 3 TIMES IN THE FIRST FEW MONTHS OF OWNING IT. THIS IS NOW THE 4TH TIME THE …

Look up ODI 10638547 at NHTSA ↗

Matching rule

Hard or delayed shifting

20 mentions · 1.7% of complaints

Median mileage: 70,810 mi (17 usable records).

ODI 10761253 · 122,000 mi

WHILE DRIVING AT SPEED CAR SUDDENLY SLOWS WITH A JERK. A WRENCH LIGHT COMES ON THE DASH. THROTTLE CONTROL/POWERTRAIN MALFUNCTION LIGHT AND ENGINE LIGHT ILLUMINATES. CAR GOES INTO "LIMP MODE". CAN'T GO OVER LOW SPEEDS. CAR IS UNSAFE TO DRIVE.

Look up ODI 10761253 at NHTSA ↗

ODI 11119859 · 70,810 mi

THE WARNING LIGHT CAME ON FOR THE THROTTLE CONTROL/POWERTRAIN MALFUNCTION. THE VEHICLE JERKS FORWARD AS SOON AS I TAKE MY FOOT OFF THE BRAKE. IF I PUT IT IN REVERSE, THE VEHICLE JERKS BACKWARD WITHOUT ME HITTING THE GAS. THE VEHICLE WAS JUST TURNING INTO A PARKING GARAGE WHEN THIS OCCURRED.

Look up ODI 11119859 at NHTSA ↗

ODI 10723604 · 56,280 mi

IN A SHOPPING PLAZA WENT TO STOP AT A STOP SIGN AND BRAKES BECAME SPONGY AND CAR WAS VERY DIFFICULT TO STOP WHERE NORMALLY EXPECTED. WHEN FINALLY STOPPED IT SEEMED TO WANT TO LURCH AHEAD DASHBOARD HAD A RED " BRAKE SERVICE" WARNING LIGHT AND THEN A NUMBER A NUMBER OF YELLOW WARNINGS APPEARED. HAPPENED AGAIN AT ANOTHER STOP SIGN ON MY WAY HOME. DROVE TO THE NEAREST DEALER WHERE CAR IS SERVICED AND THEY PULLED A CODE C1012 MEMORY CONTINUOUS CODE. THEY COULD NOT RECREATE THE PROBLEM AND RELEASED THE CAR BACK TO ME. IN SEP 2015 CAR HAD SOFTWARE UPD…

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Matching rule

Battery drain and no-start mentions

8 mentions · 0.7% of complaints

Median mileage: 30,000 mi (7 usable records).

ODI 10897339 · 53,000 mi

MY 2010 FUSION HYBRID BEGAN A NO-START/STALLING CONDITION. IT HAS HAPPENED SIX TIMES NOW. FIRST OCCURRENCE WAS AFTER FUELING AT LOW SPEED AFTER ENTERING STREET. SECOND OCCURRENCE WAS WHILE TRAVELING ON THE HIGHWAY AT 55 MPH. THIRD OCCURRENCE WAS WHILE EXITING THE INTERSTATE. FOURTH OCCURRENCE WAS AT LOW SPEED. FIFTH OCCURRENCE WAS IMMEDIATELY AFTER REFUELING WHILE STILL IN PARKING LOT. AND SIXTH OCCURENCE WAS ALSO IMMEDIATELY AFTER REFUELING JUST AFTER LEAVING GAS STATION AT LOW SPEED. FOUR OF THE SIX OCCURRENCES WAS A FAILURE FOR THE INTERNAL…

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ODI 10509977 · 17,000 mi

THE CHECK ENGINE LIGHT HAD ILLUMINATED. CALLED THE DEALERSHIP AND SCHEDULED AN APPOINTMENT TO BRING IT IN THAT DAY. DRIVING AT 45 MILES AN HOUR, AGAIN, WARNING CHIME SOUNDED, PULL OVER SAFELY WARNING CAME ON, ENGINE SHUT OFF, BRAKES AND ACCELERATOR DISENGAGED, AND ALL DASHBOARD LIGHTS ILLUMINATED. PULLED TO THE SIDE OF THE ROAD AND SHUT CAR OFF. I WAS TOO FAR FROM DEALERSHIP TO HAVE IT TOWED AND WAS WORKING (I TRAVEL FOR MY JOB). CALLED DEALERSHIP, THEY SAID TO BRING IT IN. ABLE TO RESTART IT AFTER 2-3 ATTEMPTS. BROUGHT IT TO THE DEALERS…

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ODI 11048632 · 66,245 mi

WHILE DRIVING ON A COUNTRY ROAD AT NIGHT, THE "SERVICE ADVANCE TRAC" WARNING AND LIGHTS CAME ON. THE NEXT MORNING, WHEN STARTING THE PARKED CAR, THE "SERVICE POWER STEERING NOW" WARNING APPEARED AND THE POWER STEERING WAS DEAD. A FEW HOURS LATER THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO A LOCAL FORD DEALER WHERE THEY RESET THE COMPUTER AND TESTED IT, UNABLE TO REPLICATE THE ERROR. THEY FAILED TO MENTION THAT A RECALL (NHTSA: 15V340000 | FORD: 15S18) FOR THIS EXACT ISSUE IS OUT BECAUSE IT DIDN'T SHOW UP ON MY PARTICULAR VIN.

Look up ODI 11048632 at NHTSA ↗

Matching rule

Fuel smell or leak mentions

3 mentions · 0.3% of complaints

Median mileage: 45,575 mi (2 usable records).

ODI 11011356

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT THERE WAS A RANDOM FUEL LEAK THAT CONTINUED TO PROGRESS. THE DEALER (FORD OF ESCONDIDO, 1717 AUTO PARK WAY, ESCONDIDO, CA 92029, [phone removed]) ATTEMPTED TO ORDER THE PART SEVERAL TIMES, AND HAD TWO ESTIMATED SHIPMENT DATES. THE MOST RECENT DATE WAS AUGUST 27, 2017. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE VEHICLE REMAINED PARKED SINCE MAY OF 2017. THE CONTACT HAD TO OBTAIN A RENTAL VEHICLE DUE TO …

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ODI 10520873 · 3,500 mi

"CHECK FUEL FILL PORT" LIGHT KEEPS COMING ON. I HIT "OK" AND THEN IT GOES OFF. HOWEVER, THIS TIME THE CHECK ENGINE LIGHT CAME ON WITH IT, SO I TOOK IT IN TO THE DEALER. THEY SIMPLY RESET THE CODE, AND TOLD ME THAT GAS PUMP NOZZLES "ARE SOMETIMES DIRTY" AND CAN TRIP THE SENSOR. ONE WEEK LATER, THE LIGHT IS ON AGAIN AND I WILL TAKE IT INTO THE SHOP THIS WEEK. WORRY THERE COULD BE A GAS LEAK, AS AFTER I FILL THE TANK COMPLETELY, THE GAUGE SINKS TO 3/4 OF A TANK IN ABOUT 5 MILES. *TR

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ODI 11083931 · 87,650 mi

WHEN HAVING THE CAR SERVICED, I WAS ASKED IF I WAS AWARE OF THE SMELL OF GAS AND THE VISUAL LEAK. I WAS NOT, AS MY NOSE WAS DAMAGED AND I HAVE NO SENSE OF SMELL. ONLINE, FORD RECALL NOTICE 13S04 DESCRIBES MY PROBLEM. I CALLED FORD CUSTOMER CARE ONLY TO BE ADVISED MY VEHICLE IS NOT SUBJECT TO THE RECALL. I HAVE BEEN DIRECTED TO GO TO A FORD DEALER TO AS ABOUT AN EXAMINATION OF THE CAR.

Look up ODI 11083931 at NHTSA ↗

Matching rule

\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b