Auto Recall Watch
U.S. public vehicle records

2004 Ford MOUNTAINEER problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

4 owner complaints analyzed

0 distinct recall campaigns

20,000 mi median reported failure mileage

Scope: 2004 model year. Data updated: . 3 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 1 of 4 complaints (25.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation125.0%
Braking behavior125.0%
Electrical and battery issues125.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
1
Electrical System:Alternator/Generator/Regulator
1
Structure:Body:Hatchback/Liftgate
1
Structure:Body:Tailgate
1
Vehicle Speed Control:Cruise Control
1
Visibility:Power Window Devices And Controls
1
Component breakdown data
CategoryCount
Electrical System1
Electrical System:Alternator/Generator/Regulator1
Structure:Body:Hatchback/Liftgate1
Structure:Body:Tailgate1
Vehicle Speed Control:Cruise Control1
Visibility:Power Window Devices And Controls1

Electrical System: 1; Electrical System:Alternator/Generator/Regulator: 1; Structure:Body:Hatchback/Liftgate: 1; Structure:Body:Tailgate: 1; Vehicle Speed Control:Cruise Control: 1; Visibility:Power Window Devices And Controls: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
0
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9990
50,000 to 74,9991
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (2). 1 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2005
2
2007
2
Complaints over time data
CategoryCount
20052
20072

2005: 2; 2007: 2

Pattern summary

Electrical System leads the component reports. Engine operation appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10125734 · 2005-06-19 (June 19, 2005)

I DRIVE A 2004 FORD EXPLORER XLT. THIS VEHICLE HAS STALLED ON MY WIFE AND I NUMEROUS DIFFERENT TIMES WITH IN THE 14 MONTHS OF OWNING THE SUV. AT ONE POINT WE WERE ALMOST IN A ACCIDENT WITH OUR 1 YEAR DAUGHTER IN THE CAR. WE HAVE BROUGHT THIS TO THE ATTENTION OF THE FORD COMPANY 6 DIFFERENT TIMES AND THEIR RESPONSE IS UNLESS FORD CAN DUPLICATE THE PROBLEM THEY REFUSE TO ALLOW US TO RECEIVE A NEW VEHICLE. WHEN I ASKED THE ZONE MANGER WHAT THEY CAN DO THEY SAID THEY WOULD HAVE TO PUT A COMPUTER INSTRUMENT ON THE CAR AND DUPLICATE THE PROBLE…

Owner-reported narrative. 13,000 miles reported. Look up ODI 10125734 at NHTSA ↗

Owner report 10119834 · 2005-05-04 (May 4, 2005)

CONTACT STATED: FAMILY HAD JUST COME BACK FROM A FOUR HOUR ROAD TRIP AFTER USING CRUISE CONTROL. HUSBAND WAS IN CAR WHEN IT IDLED NORMALLY, BUT AS SOON AS IT WAS PUT IN REVERSE IT LURCHED BACKWARD VERY QUICKLY. WHEN VEHICLE WAS STOPPED FINALLY IT WAS THEN PUT INTO DRIVE. THE PROBLEM HAPPENED AGAIN CAR LURCHED FORWARD. SUBSEQUENTLY, STRIKING ANOTHER VEHICLE. THE BRAKE WAS DEPRESSED ALL THE WAY DURING THE ENTIRE EVENT.*AK

Owner-reported narrative. 20,000 miles reported. Look up ODI 10119834 at NHTSA ↗

Owner report 10193864 · 2007-06-20 (June 20, 2007)

THERE IS A CRACK THAT EXTENDS DOWN THE LIFTGATE ON THE 2004 FORD EXPLORER. I HAVE NO EVENTS LEADING UP TO THIS FAILURE. IF THIS CRACK IS NOT REPAIRED INEVITABLY THERE WILL BE WATER DAMAGE TO THE ELECTRICAL COMPONENTS IN THE LIFT DOOR SUCH AS A FAILURE OF THE REAR WINDOW DEFROSTER AND REAR WINDOW WIPER. I WISH TO HAVE THIS FAILURE REPAIRED AT MY FORD AUTHORIZED DEALER AT YOUR COST. ADDITIONALLY, THE TWO REAR WINDOWS WILL NOT LET DOWN. I HAVE CHECKED THE FUSES AND HAVE REPLACED ONE THAT WAS BROKEN. IT SOLVED THE PROBLEM ONCE. THE PR…

Owner-reported narrative. Look up ODI 10193864 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

4 unique complaints in this selection. Analysis snapshot: 2026-10-01.

75.0%Usable mileage3 / 4 records
100.0%Valid incident date4 / 4 records
100.0%Valid filing date4 / 4 records
100.0%Ordered incident and filing dates4 / 4 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component19971998199920002001200220032004
Power Train:Automatic Transmission
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

327.3%
ODI 10020299

WHILE DRIVING THE VEHICLE STALLED WITHOUT WARNING. THE DEALERSHIP REPLACED THE TRANSMISSION/MAIN COMPUTER, NOW THE CRUISE CONTROL IS INOPERATIVE. *NLM

Look up ODI 10020299 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Tires:Tread/Belt
114.3%
ODI 555513

FIRESTONE TIRE INCLUDED IN RECALL 00T005 SHREDDED. *SLC

Look up ODI 555513 at NHTSA ↗

240.0%
ODI 555393

CONSUMER REPLACED FIRESTONE TIRES BECAUSE THEY WERE INCLUDED IN RECALL 00T-005, CONSUMER REQUESTS REIMBURSEMENT. *SLC

Look up ODI 555393 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control
114.3%
ODI 10558146 · 67,950 mi

CAR WAS PARKED IN DRIVEWAY GOT IN NEXT MORNING CRUISE CONTROL BUTTONS ON STEERING WHEEL COMPLETELY MELTED.FORD HAS A RECALL ON THIS THEY SAID MY MODEL WAS NOT MANUFACTURED AT THIS PARTICULAR PLANT. ONE SIDE MELTED 2 MONTHS LATER OTHER SIDE MELTED. I DO NOT KNOW IF THIS HAS AFFECTED AIR BAG. I AM 84 YRS OLD AND AFRAID TO DRIVE CAR WORRIED FIRE COULD START WHILE DRIVING. *TR

Look up ODI 10558146 at NHTSA ↗

00.0%

No examples available for this selection.

116.7%
ODI 10217117

TL*THE CONTACT OWNS A 1999 FORD MOUNTAINEER. THE CONTACT RECEIVED A NOTICE FOR FORD RECALL NUMBER 05S28 IN AUGUST OF 2007 REGARDING THE VEHICLE SPEED CONTROL. THE DEALER STATED THAT THEY DO NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER STATED THAT THE PART WOULD BE AVAILABLE THE FOURTH QUARTER OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE IS 80,000. UPDATED 02-25-08 *BF

Look up ODI 10217117 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

19.1%
ODI 10020298

WHEN THE BRAKES WERE DEPRESSED THE VEHICLE CONTINUED TO ACCELERATE. *NLM

Look up ODI 10020298 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Electrical System
00.0%

No examples available for this selection.

120.0%
ODI 10552420

THE PASSENGER FRONT DOOR DOES NOT RELEASE: NOW THE CAR WOULD NOT START. WE'VE BOOSTED IT AND IT WOULD RUN BUT ONCE TURNED OFF IT WOULD NOT TURN ON AGAIN. *TR

Look up ODI 10552420 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 10125734 · 13,000 mi

I DRIVE A 2004 FORD EXPLORER XLT. THIS VEHICLE HAS STALLED ON MY WIFE AND I NUMEROUS DIFFERENT TIMES WITH IN THE 14 MONTHS OF OWNING THE SUV. AT ONE POINT WE WERE ALMOST IN A ACCIDENT WITH OUR 1 YEAR DAUGHTER IN THE CAR. WE HAVE BROUGHT THIS TO THE ATTENTION OF THE FORD COMPANY 6 DIFFERENT TIMES AND THEIR RESPONSE IS UNLESS FORD CAN DUPLICATE THE PROBLEM THEY REFUSE TO ALLOW US TO RECEIVE A NEW VEHICLE. WHEN I ASKED THE ZONE MANGER WHAT THEY CAN DO THEY SAID THEY WOULD HAVE TO PUT A COMPUTER INSTRUMENT ON THE CAR AND DUPLICATE THE PROBLE…

Look up ODI 10125734 at NHTSA ↗

Latches/Locks/Linkages:Hatchback/Liftgate:Lock
114.3%
ODI 10012416 · 80,000 mi

THE REAR LIFTGATE DOOR, DOOR HANDLES AND LOCKS WERE REPLACED AT 30,000 MILES. CONSUMER STATED NOW AT 90,000 THE HANDLE AND LOCKS NEED TO BE REPLACED AGAIN. *JB THE LIFT GATE WILL NOT OPEN, 1 OR 2 DOOR LOCKS HAVE BEEN BROKEN FOR A LONG TIME. SCC

Look up ODI 10012416 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

133.3%
ODI 10191467 · 71,000 mi

MY 2003 MERCURY MOUNTAINEER HAD A LIFT GATE RECALL. LINCOLN MERCURY DEALER IN HYANNIS, MA REPLACED PARTS TO FIX. THIS WAS LAST YEAR. THIS WEEK THE LATCH BROKE ON THE OUTSIDE OF THE WINDOW AND THE GLASS FELL AGAIN. LINCOLN MERCURY DEALER IN HYANNIS CHARGED ME FOR THE PART! THIS ALL IS DIRECTLY RELATED TO THE EARLIER RECALL I WOULD BELIEVE. THE DEALER SAYS NO. THE ORIGINAL RECALL SAID LIFTGATE GLASS STRUT MAY DISENGAGE OR HINGE MAY FRACTURE, ALLOWING GLASS TO FALL AND POSSIBLY BREAK. AM I WRONG? AND IF IT NOT PART OF THE RECALL THEN I GU…

Look up ODI 10191467 at NHTSA ↗

00.0%

No examples available for this selection.

Power Train:Automatic Transmission:Gear Position Indication (Prndl)
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

218.2%
ODI 10068562

INTERMITTENTLY STEERING WHEEL DID NOT MOVE. THE GEAR SHIFT DID NOT MOVE FROM PARK, AND BRAKES DID NOT WORK. VEHICLE WAS TAKEN TO THE DEALER AND TO THE REPAIR SHOP, AND NEITHER COULD LOCATE THE CAUSES OF THE PROBLEM. *AK

Look up ODI 10068562 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Seats:Front Assembly:Recliner
114.3%
ODI 10033804 · 38,000 mi

SEATBACK IS LOOSE AND KEEPS FALLING BACKWARDS. CAUSE UNKWOWN.*AK

Look up ODI 10033804 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 10108818

RECALL CAMPAIGN: NOTICE RECEIVED FOR 03S04 DRIVER SEAT RECLINER BOLT. *BF THE CONSUMER TOOK HIS VEHICLE IN FOR THE RECALL SERVICE . AFTER A SUGGESTED RADIATOR FLUSH THE CONSUMER WAS TOLD THE PARTS TO COMPLETE THE SERVICE WERE NOT AVAILABLE. THE CONSUMER RECEIVED AN INVOICE FOR COMPLETED SERVICE BUT NO RECALL SERVICE WAS PERFORMED. *TC

Look up ODI 10108818 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
114.3%
ODI 876944

WHEN APPLYING ABS BRAKES PEDAL BECOMES EXTREMELY HARD AND RESISTS APPLICATION, CAUSE UNKNOWN. PLEASE GIVE FURTHER DETAILS. *AK

Look up ODI 876944 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

133.3%
ODI 10196096 · 44,000 mi

ABS LIGHT COMES ON AND GOES OFF. BRAKES ARE STARTING TO FAIL WHEN LIGHT IS OFF, NOT WHEN THE ABS LIGHT IS ON. I AM GOING TO TAKE IT TO THE DEALERSHIP FOR INSPECTION.*AK

Look up ODI 10196096 at NHTSA ↗

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical SystemToo few reports for a range13,000 mi1 (sparse)
ODI 10125734 · 13,000 mi

I DRIVE A 2004 FORD EXPLORER XLT. THIS VEHICLE HAS STALLED ON MY WIFE AND I NUMEROUS DIFFERENT TIMES WITH IN THE 14 MONTHS OF OWNING THE SUV. AT ONE POINT WE WERE ALMOST IN A ACCIDENT WITH OUR 1 YEAR DAUGHTER IN THE CAR. WE HAVE BROUGHT THIS TO THE ATTENTION OF THE FORD COMPANY 6 DIFFERENT TIMES AND THEIR RESPONSE IS UNLESS FORD CAN DUPLICATE THE PROBLEM THEY REFUSE TO ALLOW US TO RECEIVE A NEW VEHICLE. WHEN I ASKED THE ZONE MANGER WHAT THEY CAN DO THEY SAID THEY WOULD HAVE TO PUT A COMPUTER INSTRUMENT ON THE CAR AND DUPLICATE THE PROBLE…

Look up ODI 10125734 at NHTSA ↗

Electrical System:Alternator/Generator/RegulatorToo few reports for a range13,000 mi1 (sparse)
ODI 10125734 · 13,000 mi

I DRIVE A 2004 FORD EXPLORER XLT. THIS VEHICLE HAS STALLED ON MY WIFE AND I NUMEROUS DIFFERENT TIMES WITH IN THE 14 MONTHS OF OWNING THE SUV. AT ONE POINT WE WERE ALMOST IN A ACCIDENT WITH OUR 1 YEAR DAUGHTER IN THE CAR. WE HAVE BROUGHT THIS TO THE ATTENTION OF THE FORD COMPANY 6 DIFFERENT TIMES AND THEIR RESPONSE IS UNLESS FORD CAN DUPLICATE THE PROBLEM THEY REFUSE TO ALLOW US TO RECEIVE A NEW VEHICLE. WHEN I ASKED THE ZONE MANGER WHAT THEY CAN DO THEY SAID THEY WOULD HAVE TO PUT A COMPUTER INSTRUMENT ON THE CAR AND DUPLICATE THE PROBLE…

Look up ODI 10125734 at NHTSA ↗

Structure:Body:TailgateToo few reports for a range54,350 mi1 (sparse)
ODI 10213276 · 54,350 mi

TAILGATE HAS A CRACK IN THE FIBERGLASS, BELOW THE WINDSHIELD TRAVELING DOWN. THERE IS NO IDENTIFIED REASON FOR THIS CRACK. I HAVE BEEN TOLD BY THE DEALERSHIP THIS IS COMMONLY SEEN IN THE MOUNTAINEER AND EXPLORERS. THE CRACK INDICATES A MANUFACTURER DEFECT HOWEVER FORD/MERCURY HAS NOT MADE THE RECALL. *TR

Look up ODI 10213276 at NHTSA ↗

Vehicle Speed Control:Cruise ControlToo few reports for a range20,000 mi1 (sparse)
ODI 10119834 · 20,000 mi

CONTACT STATED: FAMILY HAD JUST COME BACK FROM A FOUR HOUR ROAD TRIP AFTER USING CRUISE CONTROL. HUSBAND WAS IN CAR WHEN IT IDLED NORMALLY, BUT AS SOON AS IT WAS PUT IN REVERSE IT LURCHED BACKWARD VERY QUICKLY. WHEN VEHICLE WAS STOPPED FINALLY IT WAS THEN PUT INTO DRIVE. THE PROBLEM HAPPENED AGAIN CAR LURCHED FORWARD. SUBSEQUENTLY, STRIKING ANOTHER VEHICLE. THE BRAKE WAS DEPRESSED ALL THE WAY DURING THE ENTIRE EVENT.*AK

Look up ODI 10119834 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 22 reports

2003: 0 complaints · 2004: 2 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2003000
2004022
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2003300
2004400

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemElectrical System:Alternator/Generator/RegulatorStructure:Body:Hatchback/LiftgateStructure:Body:TailgateVehicle Speed Control:Cruise ControlVisibility:Power Window Devices And Controls
Electrical System—
1
ODI 10125734 · 13,000 mi

I DRIVE A 2004 FORD EXPLORER XLT. THIS VEHICLE HAS STALLED ON MY WIFE AND I NUMEROUS DIFFERENT TIMES WITH IN THE 14 MONTHS OF OWNING THE SUV. AT ONE POINT WE WERE ALMOST IN A ACCIDENT WITH OUR 1 YEAR DAUGHTER IN THE CAR. WE HAVE BROUGHT THIS TO THE ATTENTION OF THE FORD COMPANY 6 DIFFERENT TIMES AND THEIR RESPONSE IS UNLESS FORD CAN DUPLICATE THE PROBLEM THEY REFUSE TO ALLOW US TO RECEIVE A NEW VEHICLE. WHEN I ASKED THE ZONE MANGER WHAT THEY CAN DO THEY SAID THEY WOULD HAVE TO PUT A COMPUTER INSTRUMENT ON THE CAR AND DUPLICATE THE PROBLE…

Look up ODI 10125734 at NHTSA ↗

0000
Electrical System:Alternator/Generator/Regulator
1
ODI 10125734 · 13,000 mi

I DRIVE A 2004 FORD EXPLORER XLT. THIS VEHICLE HAS STALLED ON MY WIFE AND I NUMEROUS DIFFERENT TIMES WITH IN THE 14 MONTHS OF OWNING THE SUV. AT ONE POINT WE WERE ALMOST IN A ACCIDENT WITH OUR 1 YEAR DAUGHTER IN THE CAR. WE HAVE BROUGHT THIS TO THE ATTENTION OF THE FORD COMPANY 6 DIFFERENT TIMES AND THEIR RESPONSE IS UNLESS FORD CAN DUPLICATE THE PROBLEM THEY REFUSE TO ALLOW US TO RECEIVE A NEW VEHICLE. WHEN I ASKED THE ZONE MANGER WHAT THEY CAN DO THEY SAID THEY WOULD HAVE TO PUT A COMPUTER INSTRUMENT ON THE CAR AND DUPLICATE THE PROBLE…

Look up ODI 10125734 at NHTSA ↗

—0000
Structure:Body:Hatchback/Liftgate00—00
1
ODI 10193864

THERE IS A CRACK THAT EXTENDS DOWN THE LIFTGATE ON THE 2004 FORD EXPLORER. I HAVE NO EVENTS LEADING UP TO THIS FAILURE. IF THIS CRACK IS NOT REPAIRED INEVITABLY THERE WILL BE WATER DAMAGE TO THE ELECTRICAL COMPONENTS IN THE LIFT DOOR SUCH AS A FAILURE OF THE REAR WINDOW DEFROSTER AND REAR WINDOW WIPER. I WISH TO HAVE THIS FAILURE REPAIRED AT MY FORD AUTHORIZED DEALER AT YOUR COST. ADDITIONALLY, THE TWO REAR WINDOWS WILL NOT LET DOWN. I HAVE CHECKED THE FUSES AND HAVE REPLACED ONE THAT WAS BROKEN. IT SOLVED THE PROBLEM ONCE. THE PR…

Look up ODI 10193864 at NHTSA ↗

Structure:Body:Tailgate000—00
Vehicle Speed Control:Cruise Control0000—0
Visibility:Power Window Devices And Controls00
1
ODI 10193864

THERE IS A CRACK THAT EXTENDS DOWN THE LIFTGATE ON THE 2004 FORD EXPLORER. I HAVE NO EVENTS LEADING UP TO THIS FAILURE. IF THIS CRACK IS NOT REPAIRED INEVITABLY THERE WILL BE WATER DAMAGE TO THE ELECTRICAL COMPONENTS IN THE LIFT DOOR SUCH AS A FAILURE OF THE REAR WINDOW DEFROSTER AND REAR WINDOW WIPER. I WISH TO HAVE THIS FAILURE REPAIRED AT MY FORD AUTHORIZED DEALER AT YOUR COST. ADDITIONALLY, THE TWO REAR WINDOWS WILL NOT LET DOWN. I HAVE CHECKED THE FUSES AND HAVE REPLACED ONE THAT WAS BROKEN. IT SOLVED THE PROBLEM ONCE. THE PR…

Look up ODI 10193864 at NHTSA ↗

00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

2 patterns with matching reports.

Hard or delayed shifting

1 mentions · 25.0% of complaints

Median mileage: 20,000 mi (1 usable records).

ODI 10119834 · 20,000 mi

CONTACT STATED: FAMILY HAD JUST COME BACK FROM A FOUR HOUR ROAD TRIP AFTER USING CRUISE CONTROL. HUSBAND WAS IN CAR WHEN IT IDLED NORMALLY, BUT AS SOON AS IT WAS PUT IN REVERSE IT LURCHED BACKWARD VERY QUICKLY. WHEN VEHICLE WAS STOPPED FINALLY IT WAS THEN PUT INTO DRIVE. THE PROBLEM HAPPENED AGAIN CAR LURCHED FORWARD. SUBSEQUENTLY, STRIKING ANOTHER VEHICLE. THE BRAKE WAS DEPRESSED ALL THE WAY DURING THE ENTIRE EVENT.*AK

Look up ODI 10119834 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

1 mentions · 25.0% of complaints

Median mileage: 13,000 mi (1 usable records).

ODI 10125734 · 13,000 mi

I DRIVE A 2004 FORD EXPLORER XLT. THIS VEHICLE HAS STALLED ON MY WIFE AND I NUMEROUS DIFFERENT TIMES WITH IN THE 14 MONTHS OF OWNING THE SUV. AT ONE POINT WE WERE ALMOST IN A ACCIDENT WITH OUR 1 YEAR DAUGHTER IN THE CAR. WE HAVE BROUGHT THIS TO THE ATTENTION OF THE FORD COMPANY 6 DIFFERENT TIMES AND THEIR RESPONSE IS UNLESS FORD CAN DUPLICATE THE PROBLEM THEY REFUSE TO ALLOW US TO RECEIVE A NEW VEHICLE. WHEN I ASKED THE ZONE MANGER WHAT THEY CAN DO THEY SAID THEY WOULD HAVE TO PUT A COMPUTER INSTRUMENT ON THE CAR AND DUPLICATE THE PROBLE…

Look up ODI 10125734 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b