U.S. public vehicle records

Ford POLICE INTERCEPTOR UTILIT problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

32 owner complaints analyzed

3 distinct recall campaigns

61,747 mi median reported failure mileage

Scope: 2012 to 2017 model years. Data updated: 2026-10-01 (October 1, 2026). 30 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 13 of 32 complaints (40.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Steering behavior	7	21.9%
Braking behavior	4	12.5%
Transmission and shifting	2	6.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other

Steering

Engine

Service Brakes

Power Train

Visibility/Wiper

Air Bags

Electrical System

Unknown Or Other: 13; Steering: 7; Engine: 4; Service Brakes: 3; Power Train: 2; Visibility/Wiper: 2; Air Bags: 1; Electrical System: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 6; 25,000 to 49,999: 6; 50,000 to 74,999: 6; 75,000 to 99,999: 7; 100,000 to 149,999: 5; 150,000 and above: 0

75,000 to 99,999 miles has the most reports with usable mileage (7). 2 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015

2016

2017

2018

2019

2015: 1; 2016: 2; 2017: 14; 2018: 5; 2019: 10

Pattern summary

Unknown Or Other leads the component reports. Steering behavior appears in 7 complaint narratives. Braking behavior appears in 4 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10955277 · 2017-02-17 (February 17, 2017)

STEERING GEAR LOCKED UP. WE NOTICED IT WAS MAKING NOISE SO WE STOPPED DRIVING IT AS A PRIMARY PATROL CAR AND DROVE IT TO THE NEAREST FORD DEALERSHIP (APPROXIMATELY 15 MILES AWAY) AND THE STEERING QUIT WORKING IN THEIR DRIVEWAY.

Owner-reported narrative. 56,980 miles reported. Look up ODI 10955277 at NHTSA ↗

Owner report 10992754 · 2017-06-01 (June 1, 2017)

WHILE BACKING THE VEHICLE LOST POWER STEERING. THE VEHICLE WAS TAKEN TO MECHANIC. WHEN THE VEHICLE WAS POWERED DOWN AND THEN RE-STARTED THE POWER STEERING BEGAN WORKING AGAIN. NO KNOWN CAUSE AS VEHICLE WAS CHECKED.

Owner-reported narrative. 44,099 miles reported. Look up ODI 10992754 at NHTSA ↗

Owner report 11030460 · 2017-09-29 (September 29, 2017)

TL* THE CONTACT OWNS A 2013 FORD POLICE INTERCEPTOR UTILITY. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE WHEN DEPRESSED. ALSO, THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE POLICE DEPARTMENT'S CERTIFIED MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKE HYDRAULIC HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 85,704.

Owner-reported narrative. 85,704 miles reported. Look up ODI 11030460 at NHTSA ↗

Owner report 10915276 · 2016-10-11 (October 11, 2016)

PASSENGER SIDE FRONT BRAKE HOSE RUPTURE. VEHICLE WAS BEING DRIVEN ON REGULAR POLICE PATROL. BRAKE PEDAL BECAME SPONGY AND BRAKE FLUID LOW WARNING LIGHT ILLUMINATED. BRAKE FLUID WAS FOUND LEAKING FROM A SPLIT AT THE BODY SIDE CONNECTION WHERE THE METAL IS CRIMPED TO THE RUBBER. THE DAMAGED HOSE IS IN OUR POSSESSION FOR REVIEW IF NECESSARY.

Owner-reported narrative. 52,320 miles reported. Look up ODI 10915276 at NHTSA ↗

Owner report 10968320 · 2017-03-24 (March 24, 2017)

THE VEHICLE HAS BEEN BROUGHT INTO THE DEALERSHIP TWO TIMES FOR THE SMELL OF SOMETHING BURNING. THE SMELL SEEMS TO BE ORIGINATING FROM THE ENGINE COMPARTMENT AREA. OTHER AGENCIES HAVE HAD THE SAME ISSUE AND SOUND LIKE IT MAY BE A TRANSMISSION VENTING ISSUE AND THE OIL GETTING TOO HOT INSIDE THE TRANSMISSION/TRANSFER CASE UNIT. THE DEALERSHIP SAID THEY CHANGED THE OIL IN THE UNIT AND TO BRING IT BACK IF THE SMELL CONTINUES TO REPLACE THE TRANSMISSION UNIT. WE ARE STILL GETTING THE SMELL OF SOMETHING BURNING GENERALLY IT IDLE OR SLOW SPEEDS. …

Owner-reported narrative. 17,000 miles reported. Look up ODI 10968320 at NHTSA ↗

Owner report 11046874 · 2017-11-16 (November 16, 2017)

DURING EMERGENCY BRAKING TRANSMISSION DOESN' DOWNSHIFT. AFTER BRAKING WHEN ACCELERATE RAPIDLY, TRANSMISSION DOWNSHIFTS, CAUSING HARSH KNOCK. DURING CRUISING SPEEDS AROUND 60MPH IF RAPID BRAKING OCCURS TRANSMISSION DOESN'T DOWNSHIFT.

Owner-reported narrative. 31,000 miles reported. Look up ODI 11046874 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2012

2013

2014

2015

2016

2017

2012: 0; 2013: 2; 2014: 0; 2015: 0; 2016: 0; 2017: 1

First model yearSecond model year

Year-by-year records

Ford POLICE INTERCEPTOR UTILIT model-year comparison
Model year	Complaints	Recalls	Change in recalls
2012	1	0	Not available
2013	12	2	+2
2014	10	0	-2
2015	1	0	0
2016	7	0	0
2017	1	1	+1

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

32 unique complaints in this selection. Analysis snapshot: 2026-10-01.

93.8%Usable mileage30 / 32 records

100.0%Valid incident date32 / 32 records

100.0%Valid filing date32 / 32 records

100.0%Ordered incident and filing dates32 / 32 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2012	2013	2014	2015	2016	2017
Unknown Or Other	00.0% No examples available for this selection.	650.0% ODI 11187010 · 71,376 mi VEHICLE HAS JUST OVER 71,000 MILES AND HAS A CHECK ENGINE LIGHT ON FOR A FAILED CATALYTIC CONVERTER THIS IS NEEDING TO BE REPLACED. WE HAVE MULTIPLE VEHICLES IN OUR FLEET WITH THE SAME CONCERN, AND AROUND THE SAME MILEAGE, THAT HAVE HAD CONVERTERS REPLACED AND ARE NOT COVERED UNDER WARRANTY. Look up ODI 11187010 at NHTSA ↗	440.0% ODI 10969486 · 103,367 mi CO2 FROM EXHAUST ENTERING INTO VEHICLES DRIVER AND PASSENGER COMPARTMENT. COMPLAINT FROM DRIVER THAT IT IS MAKING HIM SICK. Look up ODI 10969486 at NHTSA ↗	1100.0% ODI 11006078 · 82,899 mi EXHAUST ENTERING PASSENGER COMPARTMENT. DEALER FOUND THAT THE CATALYTIC CONVERTER FAILED,. REPLACED EXHAUST MANIFOLD, CATALYTIC CONVERTER AND GASKETS. OFFICERS BEGAN COMPLAINING OF HEADACHES AND THE ODOR OF VEHICLE EXHAUST IN THE PASSENGER COMPARTMENT OF THE VEHICLE. THE COMPLAINT INCLUDED MOVING AND STATIONARY. PROBLEM IDENTIFIED AND REPLACED BY LOCAL FORD DEALER. WE ARE ALSO IN THE PROCESS OF REPLACING ANOTHER CATALYTIC CONVERTER IN THE OTHER POLICE INTERCEPTOR. FYI: ALL THREE OF OUR INTERCEPTORS ARE SEQUENTIAL IN PRODUCTION A… Look up ODI 11006078 at NHTSA ↗	228.6% ODI 10955567 · 3,000 mi I HAVE A 2016 FORD POLICE INTERCEPTOR UTILITY VEHICLE. SHORTLY AFTER I WAS ISSUED THE VEHICLE I BEGAN EXPERIENCING AN EXHAUST SMELL INSIDE THE CABIN. THE EXHAUST SMELL IS PRESENT WHILE IDLING AND WHILE DRIVING. I HAVE HAD THE VEHICLE TO A LOCAL FORD DEALER WHO IDENTIFIED THEY REPLACED A VENT IN THE REAR BUMPER AREA, BUT THERE ARE NO OTHER ISSUES WITH THE VEHICLES EXHAUST SYSTEM. THE NEW VENT HAS NOT FIXED THE PROBLEM. THE EXHAUST SMELL IS PREVALENT WHILE THE VEHICLE IS IDLING AND WHILE DRIVING. IT IS PRESENT WITH THE AIR CONDITIONING ACTI… Look up ODI 10955567 at NHTSA ↗	00.0% No examples available for this selection.
Steering	00.0% No examples available for this selection.	433.3% ODI 10955277 · 56,980 mi STEERING GEAR LOCKED UP. WE NOTICED IT WAS MAKING NOISE SO WE STOPPED DRIVING IT AS A PRIMARY PATROL CAR AND DROVE IT TO THE NEAREST FORD DEALERSHIP (APPROXIMATELY 15 MILES AWAY) AND THE STEERING QUIT WORKING IN THEIR DRIVEWAY. Look up ODI 10955277 at NHTSA ↗	330.0% ODI 10955008 ISSUE HAPPENS WHEN VEHICLE IS EITHER PARKED OR MOVING. STEARING BECOMES VERY DIFFICULT. FEELS LIKE THERE IS NO POWER STEERING ASISTANCE. HARD TO TURN WHEEL IN ANY DIRECTION RIGHT OR LEFT. ALSO WHILE DRIVING (VEHICLE IN MOTION) AFTER FINISHING A TURN STEERING STAYS IN THE DIRECTION STEERED AND DOES NOT AUTOMATICALLY STRAIGHTEN OUT AND IS VERY DIFFICULT TO MANUALLY CORRECT THE DIRECTION OF THE VEHICLE. THIS PROBLEM HAPPENS AT ANY TIME. Look up ODI 10955008 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Engine	1100.0% ODI 11011923 · 65,000 mi TL* THE CONTACT OWNS A 2012 FORD EXPLORER POLICE INTERCEPTOR. WHILE OPERATING THE VEHICLE, THE CONTACT SMELLED EXHAUST FUMES INSIDE THE CABIN, WHICH MADE HIM DIZZY AND ILL. THE CONTACT USED A CARBON MONOXIDE MONITOR TO MEASURE THE AMOUNT OF CARBON MONOXIDE INSIDE THE VEHICLE. THE READING INDICATED 48 PARTS PER MILLION. THE VEHICLE WAS TAKEN TO THE DEALER (LUTHER FORD IN FARGO, NORTH DAKOTA) ON SEVERAL OCCASIONS, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT AN EXHAUST LEAK WAS … Look up ODI 11011923 at NHTSA ↗	00.0% No examples available for this selection.	110.0% ODI 11182181 · 126,000 mi THERE ARE EXHAUST FUMES ENTERING THE CABIN. IT OCCURS WHEN THE VEHICLE IS STANDING WITH THE ENGINE IDLING. THE FUMES ARE DRAWN IN THRU THE HEATER/AC VENTS. I CAN SMELL THIS AT THE PASSENGER SIDE OF THE HOOD WERE IT MEETS THE COWL. I HAVE PUT A CO DETECTOR IN FRONT OF THE AC VENT AND GOTTEN READINGS OF 90 PPM WHILE THE VEHICLE IS STATIONARY WITH THE HEATER ON. THIS DROPS TO 0 PPM ONCE THE VEHICLE IS MOVING. I HAVE CHANGED THE FRONT EXHAUST MANIFOLD, IT HAD A CRACK IN IT AT ONE OF THE WELDS. THAT MADE IT BETTER BUT THE FUMES STILL OCCUR JUST NOT … Look up ODI 11182181 at NHTSA ↗	00.0% No examples available for this selection.	228.6% ODI 10968320 · 17,000 mi THE VEHICLE HAS BEEN BROUGHT INTO THE DEALERSHIP TWO TIMES FOR THE SMELL OF SOMETHING BURNING. THE SMELL SEEMS TO BE ORIGINATING FROM THE ENGINE COMPARTMENT AREA. OTHER AGENCIES HAVE HAD THE SAME ISSUE AND SOUND LIKE IT MAY BE A TRANSMISSION VENTING ISSUE AND THE OIL GETTING TOO HOT INSIDE THE TRANSMISSION/TRANSFER CASE UNIT. THE DEALERSHIP SAID THEY CHANGED THE OIL IN THE UNIT AND TO BRING IT BACK IF THE SMELL CONTINUES TO REPLACE THE TRANSMISSION UNIT. WE ARE STILL GETTING THE SMELL OF SOMETHING BURNING GENERALLY IT IDLE OR SLOW SPEEDS. … Look up ODI 10968320 at NHTSA ↗	00.0% No examples available for this selection.
Service Brakes	00.0% No examples available for this selection.	18.3% ODI 11030460 · 85,704 mi TL* THE CONTACT OWNS A 2013 FORD POLICE INTERCEPTOR UTILITY. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE WHEN DEPRESSED. ALSO, THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE POLICE DEPARTMENT'S CERTIFIED MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKE HYDRAULIC HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 85,704. Look up ODI 11030460 at NHTSA ↗	220.0% ODI 10915276 · 52,320 mi PASSENGER SIDE FRONT BRAKE HOSE RUPTURE. VEHICLE WAS BEING DRIVEN ON REGULAR POLICE PATROL. BRAKE PEDAL BECAME SPONGY AND BRAKE FLUID LOW WARNING LIGHT ILLUMINATED. BRAKE FLUID WAS FOUND LEAKING FROM A SPLIT AT THE BODY SIDE CONNECTION WHERE THE METAL IS CRIMPED TO THE RUBBER. THE DAMAGED HOSE IS IN OUR POSSESSION FOR REVIEW IF NECESSARY. Look up ODI 10915276 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Power Train	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	228.6% ODI 10968320 · 17,000 mi THE VEHICLE HAS BEEN BROUGHT INTO THE DEALERSHIP TWO TIMES FOR THE SMELL OF SOMETHING BURNING. THE SMELL SEEMS TO BE ORIGINATING FROM THE ENGINE COMPARTMENT AREA. OTHER AGENCIES HAVE HAD THE SAME ISSUE AND SOUND LIKE IT MAY BE A TRANSMISSION VENTING ISSUE AND THE OIL GETTING TOO HOT INSIDE THE TRANSMISSION/TRANSFER CASE UNIT. THE DEALERSHIP SAID THEY CHANGED THE OIL IN THE UNIT AND TO BRING IT BACK IF THE SMELL CONTINUES TO REPLACE THE TRANSMISSION UNIT. WE ARE STILL GETTING THE SMELL OF SOMETHING BURNING GENERALLY IT IDLE OR SLOW SPEEDS. … Look up ODI 10968320 at NHTSA ↗	00.0% No examples available for this selection.
Visibility/Wiper	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	228.6% ODI 10957921 · 16,901 mi VEHICLE HAD BEEN IDLING TO WARM UP REAR WINDOW DEFOGGER WAS TURNED ON. WHEN BACKING OUT OF DRIVEWAY REAR LIFT GATE SHATTERED. NO OBSTACLES OR EVIDENCE OF ANYTHING HITTING THE REAR WINDOW. Look up ODI 10957921 at NHTSA ↗	00.0% No examples available for this selection.
Air Bags	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11064381 · 37,773 mi VEHICLE WAS INVOLVED IN AN ACCIDENT ON 01/20/2018 AND SRS DID NOT ACTIVATE. AIRBAGS DID NOT DEPLOY AND SEAT BELT PRE-TENSIONORS DID NOT ACTIVATE. DAMAGE APPEARS TO BE SIGNIFICANT ENOUGH TO WARRANT ACTIVATION OF SRS. THE CRUISER CAM VIDEO SHOWS A FRONTAL IMPACT AT ABOUT 35 MPH. WE REQUEST NHTSA TO INVESTIGATE THIS ACCIDENT. Look up ODI 11064381 at NHTSA ↗
Electrical System	00.0% No examples available for this selection.	18.3% ODI 11191071 · 126,700 mi VEHICLE LOSES ALL STEERING CONTROL WHILE DRIVING AT SPEED. NEARLY CAUSED A HEAD-ON CRASH. Look up ODI 11191071 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Unknown Or Other	62,494–92,937 mi	84,000 mi	13	ODI 11187010 · 71,376 mi VEHICLE HAS JUST OVER 71,000 MILES AND HAS A CHECK ENGINE LIGHT ON FOR A FAILED CATALYTIC CONVERTER THIS IS NEEDING TO BE REPLACED. WE HAVE MULTIPLE VEHICLES IN OUR FLEET WITH THE SAME CONCERN, AND AROUND THE SAME MILEAGE, THAT HAVE HAD CONVERTERS REPLACED AND ARE NOT COVERED UNDER WARRANTY. Look up ODI 11187010 at NHTSA ↗ ODI 11187020 · 104,089 mi CATALYTIC CONVERTERS FAILED AT 104,000 MILES Look up ODI 11187020 at NHTSA ↗ ODI 11187025 · 94,273 mi CATALYITIC CONVERTER FAILED AT 94,273 Look up ODI 11187025 at NHTSA ↗
Steering	44,099–115,000 mi	56,980 mi	5	ODI 10955277 · 56,980 mi STEERING GEAR LOCKED UP. WE NOTICED IT WAS MAKING NOISE SO WE STOPPED DRIVING IT AS A PRIMARY PATROL CAR AND DROVE IT TO THE NEAREST FORD DEALERSHIP (APPROXIMATELY 15 MILES AWAY) AND THE STEERING QUIT WORKING IN THEIR DRIVEWAY. Look up ODI 10955277 at NHTSA ↗ ODI 10992754 · 44,099 mi WHILE BACKING THE VEHICLE LOST POWER STEERING. THE VEHICLE WAS TAKEN TO MECHANIC. WHEN THE VEHICLE WAS POWERED DOWN AND THEN RE-STARTED THE POWER STEERING BEGAN WORKING AGAIN. NO KNOWN CAUSE AS VEHICLE WAS CHECKED. Look up ODI 10992754 at NHTSA ↗ ODI 11164563 · 115,000 mi VEHICLES ELECTRONICALLY ASSISTED STEERING UNIT FAILED. IN THE MIDDLE OF DRIVING, SYSTEM FAILED AND STEERING IS VERY DIFFICULT TO TURN. Look up ODI 11164563 at NHTSA ↗
Engine	Too few reports for a range	63,000 mi	4 (sparse)	ODI 11011923 · 65,000 mi TL* THE CONTACT OWNS A 2012 FORD EXPLORER POLICE INTERCEPTOR. WHILE OPERATING THE VEHICLE, THE CONTACT SMELLED EXHAUST FUMES INSIDE THE CABIN, WHICH MADE HIM DIZZY AND ILL. THE CONTACT USED A CARBON MONOXIDE MONITOR TO MEASURE THE AMOUNT OF CARBON MONOXIDE INSIDE THE VEHICLE. THE READING INDICATED 48 PARTS PER MILLION. THE VEHICLE WAS TAKEN TO THE DEALER (LUTHER FORD IN FARGO, NORTH DAKOTA) ON SEVERAL OCCASIONS, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT AN EXHAUST LEAK WAS … Look up ODI 11011923 at NHTSA ↗ ODI 11182181 · 126,000 mi THERE ARE EXHAUST FUMES ENTERING THE CABIN. IT OCCURS WHEN THE VEHICLE IS STANDING WITH THE ENGINE IDLING. THE FUMES ARE DRAWN IN THRU THE HEATER/AC VENTS. I CAN SMELL THIS AT THE PASSENGER SIDE OF THE HOOD WERE IT MEETS THE COWL. I HAVE PUT A CO DETECTOR IN FRONT OF THE AC VENT AND GOTTEN READINGS OF 90 PPM WHILE THE VEHICLE IS STATIONARY WITH THE HEATER ON. THIS DROPS TO 0 PPM ONCE THE VEHICLE IS MOVING. I HAVE CHANGED THE FRONT EXHAUST MANIFOLD, IT HAD A CRACK IN IT AT ONE OF THE WELDS. THAT MADE IT BETTER BUT THE FUMES STILL OCCUR JUST NOT … Look up ODI 11182181 at NHTSA ↗ ODI 10968320 · 17,000 mi THE VEHICLE HAS BEEN BROUGHT INTO THE DEALERSHIP TWO TIMES FOR THE SMELL OF SOMETHING BURNING. THE SMELL SEEMS TO BE ORIGINATING FROM THE ENGINE COMPARTMENT AREA. OTHER AGENCIES HAVE HAD THE SAME ISSUE AND SOUND LIKE IT MAY BE A TRANSMISSION VENTING ISSUE AND THE OIL GETTING TOO HOT INSIDE THE TRANSMISSION/TRANSFER CASE UNIT. THE DEALERSHIP SAID THEY CHANGED THE OIL IN THE UNIT AND TO BRING IT BACK IF THE SMELL CONTINUES TO REPLACE THE TRANSMISSION UNIT. WE ARE STILL GETTING THE SMELL OF SOMETHING BURNING GENERALLY IT IDLE OR SLOW SPEEDS. … Look up ODI 10968320 at NHTSA ↗
Service Brakes	Too few reports for a range	52,320 mi	3 (sparse)	ODI 11030460 · 85,704 mi TL* THE CONTACT OWNS A 2013 FORD POLICE INTERCEPTOR UTILITY. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE WHEN DEPRESSED. ALSO, THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE POLICE DEPARTMENT'S CERTIFIED MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKE HYDRAULIC HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 85,704. Look up ODI 11030460 at NHTSA ↗ ODI 10915276 · 52,320 mi PASSENGER SIDE FRONT BRAKE HOSE RUPTURE. VEHICLE WAS BEING DRIVEN ON REGULAR POLICE PATROL. BRAKE PEDAL BECAME SPONGY AND BRAKE FLUID LOW WARNING LIGHT ILLUMINATED. BRAKE FLUID WAS FOUND LEAKING FROM A SPLIT AT THE BODY SIDE CONNECTION WHERE THE METAL IS CRIMPED TO THE RUBBER. THE DAMAGED HOSE IS IN OUR POSSESSION FOR REVIEW IF NECESSARY. Look up ODI 10915276 at NHTSA ↗ ODI 10915505 · 45,678 mi DURING ROUTINE INSPECTION THE PASSENGER SIDE FRONT RUBBER BRAKE HOSE WAS FOUND TO HAVE A BUBBLE. THE BUBBLE IS AT THE BODY SIDE CONNECTION WHERE THE METAL IS CRIMPED TO THE RUBBER. SECOND VEHICLE IN OUR FLEET TO EXHIBIT A PASSENGER SIDE FRONT BRAKE HOSE FAILURE. PICTURES AND FAILED HOSE AVAILABLE IF REQUIRED. Look up ODI 10915505 at NHTSA ↗
Power Train	Too few reports for a range	24,000 mi	2 (sparse)	ODI 10968320 · 17,000 mi THE VEHICLE HAS BEEN BROUGHT INTO THE DEALERSHIP TWO TIMES FOR THE SMELL OF SOMETHING BURNING. THE SMELL SEEMS TO BE ORIGINATING FROM THE ENGINE COMPARTMENT AREA. OTHER AGENCIES HAVE HAD THE SAME ISSUE AND SOUND LIKE IT MAY BE A TRANSMISSION VENTING ISSUE AND THE OIL GETTING TOO HOT INSIDE THE TRANSMISSION/TRANSFER CASE UNIT. THE DEALERSHIP SAID THEY CHANGED THE OIL IN THE UNIT AND TO BRING IT BACK IF THE SMELL CONTINUES TO REPLACE THE TRANSMISSION UNIT. WE ARE STILL GETTING THE SMELL OF SOMETHING BURNING GENERALLY IT IDLE OR SLOW SPEEDS. … Look up ODI 10968320 at NHTSA ↗ ODI 11046874 · 31,000 mi DURING EMERGENCY BRAKING TRANSMISSION DOESN' DOWNSHIFT. AFTER BRAKING WHEN ACCELERATE RAPIDLY, TRANSMISSION DOWNSHIFTS, CAUSING HARSH KNOCK. DURING CRUISING SPEEDS AROUND 60MPH IF RAPID BRAKING OCCURS TRANSMISSION DOESN'T DOWNSHIFT. Look up ODI 11046874 at NHTSA ↗
Visibility/Wiper	Too few reports for a range	17,832 mi	2 (sparse)	ODI 10957921 · 16,901 mi VEHICLE HAD BEEN IDLING TO WARM UP REAR WINDOW DEFOGGER WAS TURNED ON. WHEN BACKING OUT OF DRIVEWAY REAR LIFT GATE SHATTERED. NO OBSTACLES OR EVIDENCE OF ANYTHING HITTING THE REAR WINDOW. Look up ODI 10957921 at NHTSA ↗ ODI 10957926 · 18,763 mi VEHICLE WAS PARKED AND IDLING IN A VACANT PARKING LOT WHEN THE REAR LIFT GATE WINDOW SHATTERED. REAR WINDOW DEFOGGER WAS NOT ON. Look up ODI 10957926 at NHTSA ↗
Air Bags	Too few reports for a range	37,773 mi	1 (sparse)	ODI 11064381 · 37,773 mi VEHICLE WAS INVOLVED IN AN ACCIDENT ON 01/20/2018 AND SRS DID NOT ACTIVATE. AIRBAGS DID NOT DEPLOY AND SEAT BELT PRE-TENSIONORS DID NOT ACTIVATE. DAMAGE APPEARS TO BE SIGNIFICANT ENOUGH TO WARRANT ACTIVATION OF SRS. THE CRUISER CAM VIDEO SHOWS A FRONTAL IMPACT AT ABOUT 35 MPH. WE REQUEST NHTSA TO INVESTIGATE THIS ACCIDENT. Look up ODI 11064381 at NHTSA ↗
Electrical System	Too few reports for a range	126,700 mi	1 (sparse)	ODI 11191071 · 126,700 mi VEHICLE LOSES ALL STEERING CONTROL WHILE DRIVING AT SPEED. NEARLY CAUSED A HEAD-ON CRASH. Look up ODI 11191071 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09	None	No examples available for this selection.
2026-10 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2016: 7 complaints · 2017: 1 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2016	1	5	7
2017	0	1	1

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2016	7	0	0
2017	1	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Unknown Or Other	Steering	Engine	Service Brakes	Power Train	Visibility/Wiper	Air Bags	Electrical System
Unknown Or Other	—	0	1 ODI 10968320 · 17,000 mi THE VEHICLE HAS BEEN BROUGHT INTO THE DEALERSHIP TWO TIMES FOR THE SMELL OF SOMETHING BURNING. THE SMELL SEEMS TO BE ORIGINATING FROM THE ENGINE COMPARTMENT AREA. OTHER AGENCIES HAVE HAD THE SAME ISSUE AND SOUND LIKE IT MAY BE A TRANSMISSION VENTING ISSUE AND THE OIL GETTING TOO HOT INSIDE THE TRANSMISSION/TRANSFER CASE UNIT. THE DEALERSHIP SAID THEY CHANGED THE OIL IN THE UNIT AND TO BRING IT BACK IF THE SMELL CONTINUES TO REPLACE THE TRANSMISSION UNIT. WE ARE STILL GETTING THE SMELL OF SOMETHING BURNING GENERALLY IT IDLE OR SLOW SPEEDS. … Look up ODI 10968320 at NHTSA ↗	0	1 ODI 10968320 · 17,000 mi THE VEHICLE HAS BEEN BROUGHT INTO THE DEALERSHIP TWO TIMES FOR THE SMELL OF SOMETHING BURNING. THE SMELL SEEMS TO BE ORIGINATING FROM THE ENGINE COMPARTMENT AREA. OTHER AGENCIES HAVE HAD THE SAME ISSUE AND SOUND LIKE IT MAY BE A TRANSMISSION VENTING ISSUE AND THE OIL GETTING TOO HOT INSIDE THE TRANSMISSION/TRANSFER CASE UNIT. THE DEALERSHIP SAID THEY CHANGED THE OIL IN THE UNIT AND TO BRING IT BACK IF THE SMELL CONTINUES TO REPLACE THE TRANSMISSION UNIT. WE ARE STILL GETTING THE SMELL OF SOMETHING BURNING GENERALLY IT IDLE OR SLOW SPEEDS. … Look up ODI 10968320 at NHTSA ↗	0	0	0
Steering	0	—	0	0	0	0	0	1 ODI 11191071 · 126,700 mi VEHICLE LOSES ALL STEERING CONTROL WHILE DRIVING AT SPEED. NEARLY CAUSED A HEAD-ON CRASH. Look up ODI 11191071 at NHTSA ↗
Engine	1 ODI 10968320 · 17,000 mi THE VEHICLE HAS BEEN BROUGHT INTO THE DEALERSHIP TWO TIMES FOR THE SMELL OF SOMETHING BURNING. THE SMELL SEEMS TO BE ORIGINATING FROM THE ENGINE COMPARTMENT AREA. OTHER AGENCIES HAVE HAD THE SAME ISSUE AND SOUND LIKE IT MAY BE A TRANSMISSION VENTING ISSUE AND THE OIL GETTING TOO HOT INSIDE THE TRANSMISSION/TRANSFER CASE UNIT. THE DEALERSHIP SAID THEY CHANGED THE OIL IN THE UNIT AND TO BRING IT BACK IF THE SMELL CONTINUES TO REPLACE THE TRANSMISSION UNIT. WE ARE STILL GETTING THE SMELL OF SOMETHING BURNING GENERALLY IT IDLE OR SLOW SPEEDS. … Look up ODI 10968320 at NHTSA ↗	0	—	0	1 ODI 10968320 · 17,000 mi THE VEHICLE HAS BEEN BROUGHT INTO THE DEALERSHIP TWO TIMES FOR THE SMELL OF SOMETHING BURNING. THE SMELL SEEMS TO BE ORIGINATING FROM THE ENGINE COMPARTMENT AREA. OTHER AGENCIES HAVE HAD THE SAME ISSUE AND SOUND LIKE IT MAY BE A TRANSMISSION VENTING ISSUE AND THE OIL GETTING TOO HOT INSIDE THE TRANSMISSION/TRANSFER CASE UNIT. THE DEALERSHIP SAID THEY CHANGED THE OIL IN THE UNIT AND TO BRING IT BACK IF THE SMELL CONTINUES TO REPLACE THE TRANSMISSION UNIT. WE ARE STILL GETTING THE SMELL OF SOMETHING BURNING GENERALLY IT IDLE OR SLOW SPEEDS. … Look up ODI 10968320 at NHTSA ↗	0	0	0
Service Brakes	0	0	0	—	0	0	0	0
Power Train	1 ODI 10968320 · 17,000 mi THE VEHICLE HAS BEEN BROUGHT INTO THE DEALERSHIP TWO TIMES FOR THE SMELL OF SOMETHING BURNING. THE SMELL SEEMS TO BE ORIGINATING FROM THE ENGINE COMPARTMENT AREA. OTHER AGENCIES HAVE HAD THE SAME ISSUE AND SOUND LIKE IT MAY BE A TRANSMISSION VENTING ISSUE AND THE OIL GETTING TOO HOT INSIDE THE TRANSMISSION/TRANSFER CASE UNIT. THE DEALERSHIP SAID THEY CHANGED THE OIL IN THE UNIT AND TO BRING IT BACK IF THE SMELL CONTINUES TO REPLACE THE TRANSMISSION UNIT. WE ARE STILL GETTING THE SMELL OF SOMETHING BURNING GENERALLY IT IDLE OR SLOW SPEEDS. … Look up ODI 10968320 at NHTSA ↗	0	1 ODI 10968320 · 17,000 mi THE VEHICLE HAS BEEN BROUGHT INTO THE DEALERSHIP TWO TIMES FOR THE SMELL OF SOMETHING BURNING. THE SMELL SEEMS TO BE ORIGINATING FROM THE ENGINE COMPARTMENT AREA. OTHER AGENCIES HAVE HAD THE SAME ISSUE AND SOUND LIKE IT MAY BE A TRANSMISSION VENTING ISSUE AND THE OIL GETTING TOO HOT INSIDE THE TRANSMISSION/TRANSFER CASE UNIT. THE DEALERSHIP SAID THEY CHANGED THE OIL IN THE UNIT AND TO BRING IT BACK IF THE SMELL CONTINUES TO REPLACE THE TRANSMISSION UNIT. WE ARE STILL GETTING THE SMELL OF SOMETHING BURNING GENERALLY IT IDLE OR SLOW SPEEDS. … Look up ODI 10968320 at NHTSA ↗	0	—	0	0	0
Visibility/Wiper	0	0	0	0	0	—	0	0
Air Bags	0	0	0	0	0	0	—	0
Electrical System	0	1 ODI 11191071 · 126,700 mi VEHICLE LOSES ALL STEERING CONTROL WHILE DRIVING AT SPEED. NEARLY CAUSED A HEAD-ON CRASH. Look up ODI 11191071 at NHTSA ↗	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

4 patterns with matching reports.

Warning lights and dashboard alerts

3 mentions · 9.4% of complaints

Median mileage: 52,320 mi (3 usable records).

ODI 11187010 · 71,376 mi

VEHICLE HAS JUST OVER 71,000 MILES AND HAS A CHECK ENGINE LIGHT ON FOR A FAILED CATALYTIC CONVERTER THIS IS NEEDING TO BE REPLACED. WE HAVE MULTIPLE VEHICLES IN OUR FLEET WITH THE SAME CONCERN, AND AROUND THE SAME MILEAGE, THAT HAVE HAD CONVERTERS REPLACED AND ARE NOT COVERED UNDER WARRANTY.

Look up ODI 11187010 at NHTSA ↗

ODI 10915276 · 52,320 mi

Look up ODI 10915276 at NHTSA ↗

ODI 11083497 · 39,000 mi

APPROXIMATELY EVERY 2-3 TANK REFILLS, THE CHECK ENGINE LIGHT WILL ILLUMINATE. THE FAULT CODE READS P1450 AND DEALS WITH THE CAP-LESS VACUUM PRESSURE. IT DOES NOT DIRECTLY AFFECT THE VEHICLES PERFORMANCE, HOWEVER, IT IS OF CONCERN AS THERE IS NO INDICATION AS TO WHY THE SYSTEM KEEPS READING A FAULT. THIS HAS BEEN OCCURRING OVER THE LAST 4 MONTHS AND APPROXIMATELY 5000 MILES. THE VEHICLE CURRENTLY HAS 44400 MILES

Look up ODI 11083497 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

2 mentions · 6.3% of complaints

Median mileage: 69,012 mi (2 usable records).

ODI 11030460 · 85,704 mi

Look up ODI 11030460 at NHTSA ↗

ODI 10915276 · 52,320 mi

Look up ODI 10915276 at NHTSA ↗

Matching rule

Steering assistance concerns

2 mentions · 6.3% of complaints

Median mileage: 44,099 mi (1 usable records).

ODI 10992754 · 44,099 mi

Look up ODI 10992754 at NHTSA ↗

ODI 10955008

ISSUE HAPPENS WHEN VEHICLE IS EITHER PARKED OR MOVING. STEARING BECOMES VERY DIFFICULT. FEELS LIKE THERE IS NO POWER STEERING ASISTANCE. HARD TO TURN WHEEL IN ANY DIRECTION RIGHT OR LEFT. ALSO WHILE DRIVING (VEHICLE IN MOTION) AFTER FINISHING A TURN STEERING STAYS IN THE DIRECTION STEERED AND DOES NOT AUTOMATICALLY STRAIGHTEN OUT AND IS VERY DIFFICULT TO MANUALLY CORRECT THE DIRECTION OF THE VEHICLE. THIS PROBLEM HAPPENS AT ANY TIME.

Look up ODI 10955008 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Stalling or loss of power

1 mentions · 3.1% of complaints

Median mileage: 44,099 mi (1 usable records).

ODI 10992754 · 44,099 mi

Look up ODI 10992754 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b