2015 Ford REDUNDANT C-MAX HYBRID problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
17 owner complaints analyzed
0 distinct recall campaigns
53,615 mi median reported failure mileage
Scope: 2015 model year. Data updated: . 12 complaints include usable failure mileage. View data status.
Owner-reported patterns
Most common problems
Back Over Prevention is the most frequently named component, appearing in 7 of 17 complaints (41.2%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Transmission and shifting
2
11.8%
Braking behavior
2
11.8%
Steering behavior
2
11.8%
Electrical and battery issues
1
5.9%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Back Over Prevention
7
Power Train
3
Steering
2
Electrical System
1
Electronic Stability Control (Esc)
1
Service Brakes
1
Service Brakes, Hydraulic
1
Structure:Body
1
Component breakdown data
Category
Count
Back Over Prevention
7
Power Train
3
Steering
2
Electrical System
1
Electronic Stability Control (Esc)
1
Service Brakes
1
Service Brakes, Hydraulic
1
Structure:Body
1
Back Over Prevention: 7; Power Train: 3; Steering: 2; Electrical System: 1; Electronic Stability Control (Esc): 1; Service Brakes: 1; Service Brakes, Hydraulic: 1; Structure:Body: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
1
25,000 to 49,999
3
50,000 to 74,999
3
75,000 to 99,999
4
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
1
25,000 to 49,999
3
50,000 to 74,999
3
75,000 to 99,999
4
100,000 to 149,999
1
150,000 and above
0
Under 25,000: 1; 25,000 to 49,999: 3; 50,000 to 74,999: 3; 75,000 to 99,999: 4; 100,000 to 149,999: 1; 150,000 and above: 0
75,000 to 99,999 miles has the most reports with usable mileage (4). 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
Back Over Prevention leads the component reports. Transmission and shifting appears in 2 complaint narratives. Braking behavior appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
The contact owns a 2015 Ford C-Max Hybrid. The contact stated that while driving at an undisclosed speed, he heard a loud screeching noise under the hood of the vehicle while shifting gears. No warning lights were illuminated. The contact then received notification of NHTSA Campaign number: 22V413000 (Power Train) however, the vehicle was taken to the dealer for the recall repair and the vehicle was diagnosed that the transmission needed to be replaced. The contact stated that the shifter cable bushing was replaced; however, the transmission ne…
The contact owns a 2015 Ford C-Max Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact stated that the more the accelerator pedal was depressed, the louder the sound became. The vehicle was taken to the dealer where it was diagnosed with wheel bearings failure. The vehicle was not repaired. The contact stated that the wheel bearing repair was performed by an independent mechanic. The failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with transmi…
AFTER STARTING THE CAR WITH THE KEYLESS IGNITION THE BRAKES REMAIN LOCKED. RESTARTS MAY RELEASE THE BRAKES. STOMPING ON THE BRAKE MAY RELEASE THE BRAKES. IT'S INTERMITTENT. SOMETIMES IT OCCURS WHEN DRIVING EG. STOPPING FOR A RED LIGHT AND THEN FINDING THE BRAKES GRIPPING. SOMETIMES YOU CAN DRIVE BUT THERE APPEARS TO BE A SLIGHT DRAG, OTHER TIMES ITS LOCKED AND THE CAR JERKS/SHUDDERS IF YOU TRY TO DRIVE. THE RED BRAKE LIGHT GOES ON ON THE DASHBOARD AND IF YOU DRIVE THE WARNING NOTICE MAY APPEAR. TODAY OUR LOCAL FORD DEALER SAID IT NEEDS A NE…
The contact owns a 2015 Ford C-Max Hybrid. The contact stated that while her son was driving 25 MPH, the brake warning light and the traction control warning light illuminated. Additionally, while the contact's husband was driving, the driver’s side rear brake seized, and there was smoke coming from the brakes. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and determined that the passenger’s side brakes were defective, and the brake calipers were replaced. The mechanic was initially unable to unlock the seized brak…
WHILE DRIVING, GOT MESSAGE INDICATING A STEERING ISSUE. TRIED RESTARTING THE CAR AND THERE WAS NO POWER STEERING. HAD TO HAVE THE VEHICLE TOWED TO A DEALERSHIP. WAS TOLD IT IS A STEERING GEAR THAT FAILED AND THAT THE WHOLE COMPONENT OF WHICH THE STEERING GEAR IS A PART OF NEEDS TO BE REPLACED.
POWER STEERING ASSIST WARNING LIGHT COMES ON, WARNING TO GET OFF THE ROAD AND TAKE TO A DEALER. EACH TIME I HAVE BEEN DRIVING WHEN THE LIGHT CAME ON. COULD NOT DRIVE IT HAD TO HAVE THE CAR TOWED TO MY MECHANIC. TWO WEEKS LATER THE POWER ASSIST LIGHT HAS COME ON. NOT SAFE TO DRIVE WILL HAVE IT TOWED TO A FORD DEALERSHIP. IS IS VERY HARD TO TURN AND THE (EPAS) ELECTRONIC POWER ASSIST STEERING NEEDS TO BE REPLACED OR FIX THE WHOLE SYSTEM.
FORD C-MAX HYBRID 2015 12V BATTERY KEEPS GOING DEAD. HAS HAPPENED 6 TIMES IN ONE YEAR. FORD DEALERSHIP HAS CHECKED VEHICLE AND FOUND NO ISSUES. WHEN BATTERY GOES DEAD, THE CAR CAN NOT BE STARTED AND HAS TO BE EITHER TOWED OR JUMP STARTED. THE ISSUE HAS BEEN HAPPENING WHEN THE CAR IS JUST USED FOR LOCAL TRAVEL LESS THAN 3 MILES. AFTER ABOUT A WEEK OF THAT TYPE OF DRIVING THE BATTERY CAN NOT RECOVER AND DEPLETES. THIS HAS BEEN AN ONGOING ISSUE WITH THE C-MAX HYBRID MODEL OF ALL YEARS. THE BATTERY IN THE CAR IS NOT LARGE ENOUGH (CAPACITY) TO…
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
17 unique complaints in this selection. Analysis snapshot: 2026-10-01.
70.6%Usable mileage12 / 17 records
100.0%Valid incident date17 / 17 records
100.0%Valid filing date17 / 17 records
100.0%Ordered incident and filing dates17 / 17 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2013
2015
Electrical System
4537.5%ODI 10494767 · 2,825 mi
WENT TO START CAR FIRST THING IN THE MORNING FOR WORK AND IT WAS COMPLETELY DEAD. HAD TO JUMP START. TOOK TO DEALER. THEY KEPT OVERNIGHT AND RAN TESTS BUT COULD NOT FIND ANYTHING WRONG. SECOND OCCURRENCE ON 1/25 - SAME THING - COMPLETELY DEAD - THIS TIME IT WAS MID AFTERNOON AFTER SITTING ALL DAY AT WORK. HAD TO JUMP START AGAIN. TAKING TO DEALER IN THE MORNING. THERE APPEARS TO BE NO APPARENT REASON IT JUST DOESN'T RECOGNIZE IT HAS POWER AND NOTHING WORKS. *TR
FORD C-MAX HYBRID 2015 12V BATTERY KEEPS GOING DEAD. HAS HAPPENED 6 TIMES IN ONE YEAR. FORD DEALERSHIP HAS CHECKED VEHICLE AND FOUND NO ISSUES. WHEN BATTERY GOES DEAD, THE CAR CAN NOT BE STARTED AND HAS TO BE EITHER TOWED OR JUMP STARTED. THE ISSUE HAS BEEN HAPPENING WHEN THE CAR IS JUST USED FOR LOCAL TRAVEL LESS THAN 3 MILES. AFTER ABOUT A WEEK OF THAT TYPE OF DRIVING THE BATTERY CAN NOT RECOVER AND DEPLETES. THIS HAS BEEN AN ONGOING ISSUE WITH THE C-MAX HYBRID MODEL OF ALL YEARS. THE BATTERY IN THE CAR IS NOT LARGE ENOUGH (CAPACITY) TO…
VEHICLE WAS PARKED FOR APPROXIMATELY 45 MINUTES. UPON RETURN TO THE KEY WAS INSERTED AND THEN TURNED TO START. THE GASOLINE ENGINE IMMEDIATELY STARTED AND WENT TO MAX ENGINE RPM THEN APPEARED TO SHUT DOWN VIA THE ENGINE OVERSPEED SENSOR. AS SOON AS THE ENGINE SPEED DROPPED TO ZERO, IT AGAIN REPEATED THE HIGH RPM OVERSPEED. THIS TIME THE KEY WAS TURNED TO THE OFF POSITION. IT WAS NOTED THAT NO WARNING LIGHTS OR MESSAGES WERE DISPLAYED. THE INTERIOR OF THE VEHICLE WAS EXAMINED AND NOTHING WAS NEAR THE ACCELERATOR PEDAL. THE KEY WAS RETURN…
I PUT THE CAR IN REVERSE TO BACK OUT OF THE DRIVE WAY AND WHEN I STOPPED, I COULDN'T GO BACKWARDS. I PULLED FORWARD AND PARKED. PULLED BACK AGAIN AND THE CAR DIDN'T DO IT AGAIN. THE ENGINE LIGHT DID COME ON AND I TOOK THE CAR TO THE DEALERSHIP. THEY HAD IT FOR TWO WEEKS. FORD SAID IT IS A "REVERSE DELAY PROBLEM" AND THEY KNOW ABOUT IT. FORD IS WORKING ON A FIX. FORD IS KNOWING SELLING THE C-MAX WITH A DRIVE TRAIN PROBLEM AND DOES NOT CONSIDER THE "REVERSE DELAY" A SAFETY PROBLEM. I DO CONSIDER IT AS A SAFETY ISSUE AND TRYING TO GET THE C…
The contact owns a 2015 Ford C-Max Hybrid. The contact stated that while driving at an undisclosed speed, he heard a loud screeching noise under the hood of the vehicle while shifting gears. No warning lights were illuminated. The contact then received notification of NHTSA Campaign number: 22V413000 (Power Train) however, the vehicle was taken to the dealer for the recall repair and the vehicle was diagnosed that the transmission needed to be replaced. The contact stated that the shifter cable bushing was replaced; however, the transmission ne…
AFTER STARTING (PUSH BUTTON START) AND DRIVING OUT OF MY GARAGE, THE POWER STEERING FAILED AND A "SERVICE POWER STEERING SOON" WARNING WAS DISPLAYED. AFTER I STOPPED AND STARTED AGAIN, THE POWER STEERING WAS AGAIN ENABLED. I TOOK THE CAR TO THE DEALER BUT NO REPAIRS WERE PERFORMED AS THEY COULD NOT DUPLICATE THE PROBLEM. ERROR CODE U3000:49 WAS STORED. *TT
WHILE DRIVING, GOT MESSAGE INDICATING A STEERING ISSUE. TRIED RESTARTING THE CAR AND THERE WAS NO POWER STEERING. HAD TO HAVE THE VEHICLE TOWED TO A DEALERSHIP. WAS TOLD IT IS A STEERING GEAR THAT FAILED AND THAT THE WHOLE COMPONENT OF WHICH THE STEERING GEAR IS A PART OF NEEDS TO BE REPLACED.
THE LIFT GATE REPEATEDLY CONTINUES TO CRASH DOWN ON MY SHOULDER AND BACK AFTER HAVING TO PHYSICALLY LIFT OPEN THE LIFT GATE BECAUSE THE BUTTONS OR CONTROLS TO OPERA LIFT GATE WOULD NOT WORK WOULD NOT OPEN WITHOUT ME LIFTING IT WHEN I COMPLETELY OPENED IT AND WENT TO LEAN IN MY LEASED FORD CMAX THE LIFT GATE CAME DOWN CRASHING ONTO ON MY BACK SHOULDER NECK AS I WAS LEANING WELL INTO THE REAR HATCHBACK AREA.THIS CONTINUES REPEATEDLY HAVING TO PHYSICALLY OPEN LIFT GATE AND THEN IT CRASHES BACK DOWN ON ME WITHOUT TOUCHING ANY BUTTONS OR EVEN TRY…
THESE ISSUES WERE ALL FOUND UPON PURCHASE WITH 3 MILES ON ODOMETER WITHOUT ANY DISCLOSED HISTORY OF DAMAGE. 1. DRIPPING/TRICKLING SOUND COMING FROM FRONT OF CAR AT 45+ MPH WITH ACTIVE PRECIPITATION. SOURCE UNKNOWN, LOCATION UNKNOWN. HTTPS://DRIVE.GOOGLE.COM/OPEN?ID=0BW4QLYFTLMBGWVI2OHHASF9PYLE 2. LOUD ROAD/WIND NOISE, ESPECIALLY ON DRIVERS SIDE AT 45+ MPH 3. INCONSISTENT ALIGNMENT GAPS BETWEEN HATCH AND BODY SIDES ( THE HATCH HAD PREVIOUSLY BEEN SIGNIFICANTLY OUT OF ALIGNMENT AND COCKEYED. INCONSISTENT GAPS STILL REMAIN AFTER REPAIRS…
TL* THE CONTACT OWNS A 2013 FORD C-MAX HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE STATED THAT THE PART MAY BECOME AVAILABLE IN THE SECOND QUARTER OF 2017. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WENT TO START CAR FIRST THING IN THE MORNING FOR WORK AND IT WAS COMPLETELY DEAD. HAD TO JUMP START. TOOK TO DEALER. THEY KEPT OVERNIGHT AND RAN TESTS BUT COULD NOT FIND ANYTHING WRONG. SECOND OCCURRENCE ON 1/25 - SAME THING - COMPLETELY DEAD - THIS TIME IT WAS MID AFTERNOON AFTER SITTING ALL DAY AT WORK. HAD TO JUMP START AGAIN. TAKING TO DEALER IN THE MORNING. THERE APPEARS TO BE NO APPARENT REASON IT JUST DOESN'T RECOGNIZE IT HAS POWER AND NOTHING WORKS. *TR
THESE ISSUES WERE ALL FOUND UPON PURCHASE WITH 3 MILES ON ODOMETER WITHOUT ANY DISCLOSED HISTORY OF DAMAGE. 1. DRIPPING/TRICKLING SOUND COMING FROM FRONT OF CAR AT 45+ MPH WITH ACTIVE PRECIPITATION. SOURCE UNKNOWN, LOCATION UNKNOWN. HTTPS://DRIVE.GOOGLE.COM/OPEN?ID=0BW4QLYFTLMBGWVI2OHHASF9PYLE 2. LOUD ROAD/WIND NOISE, ESPECIALLY ON DRIVERS SIDE AT 45+ MPH 3. INCONSISTENT ALIGNMENT GAPS BETWEEN HATCH AND BODY SIDES ( THE HATCH HAD PREVIOUSLY BEEN SIGNIFICANTLY OUT OF ALIGNMENT AND COCKEYED. INCONSISTENT GAPS STILL REMAIN AFTER REPAIRS…
The contact owns a 2013 Ford C-Max Hybrid. The contact stated that while in reverse, the rearview camera failed to display a rearview image, potentially compromising the back over prevention system. The vehicle returned to normal functionality, but the failure became a regular occurrence. The rearview camera warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V695000 (Back Over…
The contact owns a 2015 Ford C-Max Hybrid. The contact stated that while reversing, the rearview camera failed to activate as needed. Additionally, the contact stated while reversing on other occasions, the rearview camera image was black. A message advising that the rearview camera had failed and to contact the dealer was displayed. The vehicle was taken to the dealer, where it was determined that the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The man…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Back Over Prevention
Too few reports for a range
67,500 mi
4 (sparse)
ODI 11588924 · 55,000 mi
The contact owns a 2015 Ford C-Max Hybrid. The contact stated that while reversing, the rearview camera failed to activate as needed. Additionally, the contact stated while reversing on other occasions, the rearview camera image was black. A message advising that the rearview camera had failed and to contact the dealer was displayed. The vehicle was taken to the dealer, where it was determined that the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The man…
The contact owns a 2015 Ford C-Max Hybrid. The contact stated while the vehicle was parked, the rearview camera screen intermittently be darkened and was inoperable. No warning light was illuminated. The vehicle was taken back to the residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.
The contact owns a 2015 Ford C-Max Hybrid. The contact stated that on several occasions while in reverse, the rear-view camera failed to activate as needed, with the message to “Contact the Dealer” displayed. The vehicle was restarted, and the screen reappeared, but the failure reoccurred intermittently. The vehicle was taken to a dealer were it was diagnosed and determined that the rear-view camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
The contact owns a 2015 Ford C-Max Hybrid. The contact stated that while driving at an undisclosed speed, he heard a loud screeching noise under the hood of the vehicle while shifting gears. No warning lights were illuminated. The contact then received notification of NHTSA Campaign number: 22V413000 (Power Train) however, the vehicle was taken to the dealer for the recall repair and the vehicle was diagnosed that the transmission needed to be replaced. The contact stated that the shifter cable bushing was replaced; however, the transmission ne…
The contact owns a 2015 Ford C-Max Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact stated that the more the accelerator pedal was depressed, the louder the sound became. The vehicle was taken to the dealer where it was diagnosed with wheel bearings failure. The vehicle was not repaired. The contact stated that the wheel bearing repair was performed by an independent mechanic. The failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with transmi…
WHILE DRIVING, GOT MESSAGE INDICATING A STEERING ISSUE. TRIED RESTARTING THE CAR AND THERE WAS NO POWER STEERING. HAD TO HAVE THE VEHICLE TOWED TO A DEALERSHIP. WAS TOLD IT IS A STEERING GEAR THAT FAILED AND THAT THE WHOLE COMPONENT OF WHICH THE STEERING GEAR IS A PART OF NEEDS TO BE REPLACED.
POWER STEERING ASSIST WARNING LIGHT COMES ON, WARNING TO GET OFF THE ROAD AND TAKE TO A DEALER. EACH TIME I HAVE BEEN DRIVING WHEN THE LIGHT CAME ON. COULD NOT DRIVE IT HAD TO HAVE THE CAR TOWED TO MY MECHANIC. TWO WEEKS LATER THE POWER ASSIST LIGHT HAS COME ON. NOT SAFE TO DRIVE WILL HAVE IT TOWED TO A FORD DEALERSHIP. IS IS VERY HARD TO TURN AND THE (EPAS) ELECTRONIC POWER ASSIST STEERING NEEDS TO BE REPLACED OR FIX THE WHOLE SYSTEM.
FORD C-MAX HYBRID 2015 12V BATTERY KEEPS GOING DEAD. HAS HAPPENED 6 TIMES IN ONE YEAR. FORD DEALERSHIP HAS CHECKED VEHICLE AND FOUND NO ISSUES. WHEN BATTERY GOES DEAD, THE CAR CAN NOT BE STARTED AND HAS TO BE EITHER TOWED OR JUMP STARTED. THE ISSUE HAS BEEN HAPPENING WHEN THE CAR IS JUST USED FOR LOCAL TRAVEL LESS THAN 3 MILES. AFTER ABOUT A WEEK OF THAT TYPE OF DRIVING THE BATTERY CAN NOT RECOVER AND DEPLETES. THIS HAS BEEN AN ONGOING ISSUE WITH THE C-MAX HYBRID MODEL OF ALL YEARS. THE BATTERY IN THE CAR IS NOT LARGE ENOUGH (CAPACITY) TO…
POWER STEERING ASSIST WARNING LIGHT COMES ON, WARNING TO GET OFF THE ROAD AND TAKE TO A DEALER. EACH TIME I HAVE BEEN DRIVING WHEN THE LIGHT CAME ON. COULD NOT DRIVE IT HAD TO HAVE THE CAR TOWED TO MY MECHANIC. TWO WEEKS LATER THE POWER ASSIST LIGHT HAS COME ON. NOT SAFE TO DRIVE WILL HAVE IT TOWED TO A FORD DEALERSHIP. IS IS VERY HARD TO TURN AND THE (EPAS) ELECTRONIC POWER ASSIST STEERING NEEDS TO BE REPLACED OR FIX THE WHOLE SYSTEM.
AFTER STARTING THE CAR WITH THE KEYLESS IGNITION THE BRAKES REMAIN LOCKED. RESTARTS MAY RELEASE THE BRAKES. STOMPING ON THE BRAKE MAY RELEASE THE BRAKES. IT'S INTERMITTENT. SOMETIMES IT OCCURS WHEN DRIVING EG. STOPPING FOR A RED LIGHT AND THEN FINDING THE BRAKES GRIPPING. SOMETIMES YOU CAN DRIVE BUT THERE APPEARS TO BE A SLIGHT DRAG, OTHER TIMES ITS LOCKED AND THE CAR JERKS/SHUDDERS IF YOU TRY TO DRIVE. THE RED BRAKE LIGHT GOES ON ON THE DASHBOARD AND IF YOU DRIVE THE WARNING NOTICE MAY APPEAR. TODAY OUR LOCAL FORD DEALER SAID IT NEEDS A NE…
The contact owns a 2015 Ford C-Max Hybrid. The contact stated that while her son was driving 25 MPH, the brake warning light and the traction control warning light illuminated. Additionally, while the contact's husband was driving, the driver’s side rear brake seized, and there was smoke coming from the brakes. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and determined that the passenger’s side brakes were defective, and the brake calipers were replaced. The mechanic was initially unable to unlock the seized brak…
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
1
None
ODI 11635908 · 90,000 mi
The contact owns a 2015 Ford C-Max Hybrid. The contact stated while the vehicle was parked, the rearview camera screen intermittently be darkened and was inoperable. No warning light was illuminated. The vehicle was taken back to the residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.
The contact owns a 2015 Ford C-Max Hybrid. The contact stated that on several occasions while in reverse, the rear-view camera failed to activate as needed, with the message to “Contact the Dealer” displayed. The vehicle was restarted, and the screen reappeared, but the failure reoccurred intermittently. The vehicle was taken to a dealer were it was diagnosed and determined that the rear-view camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
The contact owns a 2015 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2015 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was in reverse(R), the rear-view camera was inoperable or displayed a blank image on several occasions. The message "Rear-view Camera Unavailable" was displayed. The contact stated that the rear-view camera was seldom operable and only displayed an image of the ground directly behind the vehicle while ope…
The contact owns a 2015 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera was inoperable while in reverse(R). The vehicle was taken to the dealer, where it was diagnosed, and determined that the rear-view camera had failed and needed to be replaced. The dealer informed the contact that the rear-view camera could be replaced out-of-pocket, and the contact might be reimbursed …
The contact owns a 2015 Ford C-Max Hybrid. The contact stated that while her son was driving 25 MPH, the brake warning light and the traction control warning light illuminated. Additionally, while the contact's husband was driving, the driver’s side rear brake seized, and there was smoke coming from the brakes. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and determined that the passenger’s side brakes were defective, and the brake calipers were replaced. The mechanic was initially unable to unlock the seized brak…
The contact owns a 2015 Ford C-Max While reversing the camera became inoperable. No warning lights were illuminated. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was unknown.
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2013: 54 complaints · 2015: 3 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2013
25
45
54
2015
1
2
3
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2013
118
0
2
2015
17
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Back Over Prevention
Power Train
Steering
Electrical System
Electronic Stability Control (Esc)
Service Brakes
Service Brakes, Hydraulic
Structure:Body
Back Over Prevention
—
0
0
0
0
0
0
0
Power Train
0
—
0
0
0
0
0
0
Steering
0
0
—
0
1ODI 11185609 · 85,000 mi
POWER STEERING ASSIST WARNING LIGHT COMES ON, WARNING TO GET OFF THE ROAD AND TAKE TO A DEALER. EACH TIME I HAVE BEEN DRIVING WHEN THE LIGHT CAME ON. COULD NOT DRIVE IT HAD TO HAVE THE CAR TOWED TO MY MECHANIC. TWO WEEKS LATER THE POWER ASSIST LIGHT HAS COME ON. NOT SAFE TO DRIVE WILL HAVE IT TOWED TO A FORD DEALERSHIP. IS IS VERY HARD TO TURN AND THE (EPAS) ELECTRONIC POWER ASSIST STEERING NEEDS TO BE REPLACED OR FIX THE WHOLE SYSTEM.
POWER STEERING ASSIST WARNING LIGHT COMES ON, WARNING TO GET OFF THE ROAD AND TAKE TO A DEALER. EACH TIME I HAVE BEEN DRIVING WHEN THE LIGHT CAME ON. COULD NOT DRIVE IT HAD TO HAVE THE CAR TOWED TO MY MECHANIC. TWO WEEKS LATER THE POWER ASSIST LIGHT HAS COME ON. NOT SAFE TO DRIVE WILL HAVE IT TOWED TO A FORD DEALERSHIP. IS IS VERY HARD TO TURN AND THE (EPAS) ELECTRONIC POWER ASSIST STEERING NEEDS TO BE REPLACED OR FIX THE WHOLE SYSTEM.
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
3 patterns with matching reports.
Warning lights and dashboard alerts
5 mentions · 29.4% of complaints
Median mileage: 87,500 mi (4 usable records).
ODI 11185609 · 85,000 mi
POWER STEERING ASSIST WARNING LIGHT COMES ON, WARNING TO GET OFF THE ROAD AND TAKE TO A DEALER. EACH TIME I HAVE BEEN DRIVING WHEN THE LIGHT CAME ON. COULD NOT DRIVE IT HAD TO HAVE THE CAR TOWED TO MY MECHANIC. TWO WEEKS LATER THE POWER ASSIST LIGHT HAS COME ON. NOT SAFE TO DRIVE WILL HAVE IT TOWED TO A FORD DEALERSHIP. IS IS VERY HARD TO TURN AND THE (EPAS) ELECTRONIC POWER ASSIST STEERING NEEDS TO BE REPLACED OR FIX THE WHOLE SYSTEM.
The contact owns a 2015 Ford C-Max Hybrid. The contact stated that while driving at an undisclosed speed, he heard a loud screeching noise under the hood of the vehicle while shifting gears. No warning lights were illuminated. The contact then received notification of NHTSA Campaign number: 22V413000 (Power Train) however, the vehicle was taken to the dealer for the recall repair and the vehicle was diagnosed that the transmission needed to be replaced. The contact stated that the shifter cable bushing was replaced; however, the transmission ne…
The contact owns a 2015 Ford C-Max Hybrid. The contact stated while the vehicle was parked, the rearview camera screen intermittently be darkened and was inoperable. No warning light was illuminated. The vehicle was taken back to the residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.
WHILE DRIVING, GOT MESSAGE INDICATING A STEERING ISSUE. TRIED RESTARTING THE CAR AND THERE WAS NO POWER STEERING. HAD TO HAVE THE VEHICLE TOWED TO A DEALERSHIP. WAS TOLD IT IS A STEERING GEAR THAT FAILED AND THAT THE WHOLE COMPONENT OF WHICH THE STEERING GEAR IS A PART OF NEEDS TO BE REPLACED.
POWER STEERING ASSIST WARNING LIGHT COMES ON, WARNING TO GET OFF THE ROAD AND TAKE TO A DEALER. EACH TIME I HAVE BEEN DRIVING WHEN THE LIGHT CAME ON. COULD NOT DRIVE IT HAD TO HAVE THE CAR TOWED TO MY MECHANIC. TWO WEEKS LATER THE POWER ASSIST LIGHT HAS COME ON. NOT SAFE TO DRIVE WILL HAVE IT TOWED TO A FORD DEALERSHIP. IS IS VERY HARD TO TURN AND THE (EPAS) ELECTRONIC POWER ASSIST STEERING NEEDS TO BE REPLACED OR FIX THE WHOLE SYSTEM.
AFTER STARTING THE CAR WITH THE KEYLESS IGNITION THE BRAKES REMAIN LOCKED. RESTARTS MAY RELEASE THE BRAKES. STOMPING ON THE BRAKE MAY RELEASE THE BRAKES. IT'S INTERMITTENT. SOMETIMES IT OCCURS WHEN DRIVING EG. STOPPING FOR A RED LIGHT AND THEN FINDING THE BRAKES GRIPPING. SOMETIMES YOU CAN DRIVE BUT THERE APPEARS TO BE A SLIGHT DRAG, OTHER TIMES ITS LOCKED AND THE CAR JERKS/SHUDDERS IF YOU TRY TO DRIVE. THE RED BRAKE LIGHT GOES ON ON THE DASHBOARD AND IF YOU DRIVE THE WARNING NOTICE MAY APPEAR. TODAY OUR LOCAL FORD DEALER SAID IT NEEDS A NE…