Auto Recall Watch
U.S. public vehicle records

2021 Ford TRANSIT CONNECT problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

8 owner complaints analyzed

4 distinct recall campaigns

Not available median reported failure mileage

Scope: 2021 model year. Data updated: . 0 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 4 of 8 complaints (50.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior337.5%
Transmission and shifting225.0%
Electrical and battery issues112.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
4
Service Brakes
3
Engine
2
Unknown Or Other
2
Forward Collision Avoidance: Automatic Emergency Braking
1
Fuel/Propulsion System
1
Visibility/Wiper
1
Component breakdown data
CategoryCount
Power Train4
Service Brakes3
Engine2
Unknown Or Other2
Forward Collision Avoidance: Automatic Emergency Braking1
Fuel/Propulsion System1
Visibility/Wiper1

Power Train: 4; Service Brakes: 3; Engine: 2; Unknown Or Other: 2; Forward Collision Avoidance: Automatic Emergency Braking: 1; Fuel/Propulsion System: 1; Visibility/Wiper: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

No usable failure mileage is recorded. 8 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2022
1
2023
1
2024
2
2026
4
Complaints over time data
CategoryCount
20221
20231
20242
20264

2022: 1; 2023: 1; 2024: 2; 2026: 4

Pattern summary

Power Train leads the component reports. Braking behavior appears in 3 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11479256 · 2022-08-14 (August 14, 2022)

july2, 2022 Saturday, 4pm 2021 Ford transit connect titanium -Sudden unintended acceleration I was making a very slow (2-3mph) U-turn in an empty, very small strip mall parking lot with the brake being lightly pushed as I went around tight left turn. 3/4 thru the turn the van suddenly accelerated while I believe the brake pedal was still being pushed, I pushed the brake pedal down hard but the van continued to accelerate..it wouldn't slow down. The van jumped the curb and ran into a 4' square cement planter on the sidewalk, sliding the plant…

Owner-reported narrative. Look up ODI 11479256 at NHTSA ↗

Owner report 11713644 · 2026-01-27 (January 27, 2026)

Two tires lock up gradually and then completely preventing the vehicle from being driven and causing damage to the other tires. The inability to drive the vehicle on the open road is very dangerous. There are no warning lamps. The vehicle may seem sluggish to accelerate. After towing to a service station, the ABS module failed and this caused damage to the brakes which had to be replaced.

Owner-reported narrative. Look up ODI 11713644 at NHTSA ↗

Owner report 11627527 · 2024-11-26 (November 26, 2024)

We have just passed 87,000 miles on our 2021 Ford Transit Connect and the transmission has had to be completely replaced. We were told at the transmission repair facility that ours was one of 4 2021 Ford Transit Connects in their shop alone with a whole transmission replacement within a 2 week time period. While our vehicle is outside of the mileage for the power train warranty from Ford, it is not outside of the time period. We feel that the significant amount of transmissions needing to be replaced on 2021 Ford Transit Connects is unreasonabl…

Owner-reported narrative. Look up ODI 11627527 at NHTSA ↗

Owner report 11739453 · 2026-05-22 (May 22, 2026)

The transmission hasn't been working correctly for the last 2 years. It was constantly shifting incorrectly, lagging, stuttering, and making driving difficult. It finally just stopped in the middle of traffic and would not move. It threw a diagnostic code of P0751, which we learned was related to a known issue with the vehicle, TSB 25-2550. The vehicle is now not drivable and had to be towed back home.

Owner-reported narrative. Look up ODI 11739453 at NHTSA ↗

Owner report 11577242 · 2024-03-13 (March 13, 2024)

My windshield is leaking and has been leaking since manufacturing. The windshield is flexing and is missing the adhesive along the top. Caused electrical damage to the car.

Owner-reported narrative. Look up ODI 11577242 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

8 unique complaints in this selection. Analysis snapshot: 2026-09-30.

0.0%Usable mileage0 / 8 records
100.0%Valid incident date8 / 8 records
100.0%Valid filing date8 / 8 records
100.0%Ordered incident and filing dates8 / 8 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20102011201220132014201520162017201820192020202120222023
Power Train
819.0%
ODI 10503164 · 56,000 mi

TL* THE CONTACT OWNS A 2007 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE TRANSMISSION DOWNSHIFTED INTO SECOND GEAR WHILE DRIVING AT 65 MPH. THE CONTACT ALSO STATED THAT THE RPM INCREASED, THE VEHICLE JERKED, AND BECAME DIFFICULT TO CONTROL. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL FUNCTION. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES AND WAS TAKEN TO THE DEALER WHERE THE THROTTLE BODY AND ACCELERATOR RELAY WAS REPLACED AND THE ENGINE WAS REBUILT BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILU…

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416.7%
ODI 10544399 · 49,086 mi

NO 3RD GEAR! THE VAN HAS BEEN IN 6 TIMES FOR THE SAME PROBLEM!

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00.0%

No examples available for this selection.

721.9%
ODI 10765199 · 5,000 mi

TL* THE CONTACT OWNS A 2013 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE AUTOMATIC TRANSMISSION FAILED. THE CONTACT STATED THAT THE TRANSMISSION FAILURE CAUSED THE VEHICLE TO MOVE FROM THE DRIVE GEAR TO NEUTRAL WITHOUT THE SHIFT INTERLOCK BUTTON BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. THE VIN WAS NOT AVAILABLE.

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129.4%
ODI 10692284 · 4,714 mi

TOOK VEHICLE IN FOR THE FIRST OIL CHANGE AND IT WAS NOTED THE TRANS AXLE WAS LEAKING. THIS IS THE 2ND VEHICLE WE HAVE THAT THIS HAS HAPPENED TO - 2014 FORD TRANSIT CONNECT. FORD DOES NOT SEEM CONCERNED ABOUT IT. THE FIRST VEHICLE TOOK ~ 2 WEEKS TO GET REPAIRED. FORD HAS ORDERED THE PARTS TO REPAIR THIS VEHICLE, BUT CAN'T FIT IT IN THEIR SERVICE SCHEDULE. IT HAS BEEN 3 WEEKS SINCE THE VEHICLE WAS TAKEN INTO THE DEALER FOR REPAIR AND IT IS STILL NOT FIXED. *TR

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913.6%
ODI 11129953 · 120,000 mi

THE VEHICLE ROLLED WHEN THE SHIFT LEVER WAS PLACED INTO PARK POSITION. THE DRIVER HAD PARKED THE VEHICLE. THE SHIFT LEVER BUSHING HAD BECOME DETACHED FROM THE SHIFT LEVER ON THE TRANSMISSION. THIS IS THE SAME PROBLEM THAT HAS BEEN THE SUBJECT OF A RECALL FOR FORD FUSION AND FORD ESCAPE VEHICLES. THIS ALSO HAPPENED ON ANOTHER OF OUR 2015 FORD TRANSIT CONNECT VEHICLES.

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1211.5%
ODI 11279772 · 63,000 mi

PURCHASED CERTIFIED WITH 15,478 AND CURRENT HIGHWAY MILES 63,412. TRANSMISSION EXHIBITED SYMPTOMS OF SLUGGISHNESS AND SLOWING DOWN WHEN DRIVING MY FATHER TO ER FOR SURGERY. MOST MILES ARE HIGHWAY MILES (MOM-OPEN HEART SURGERY; SPOUSE-BRAIN TUMOR REMOVAL AND DAD-A COLOSTOMY). MY SPOUSE INDICATED THE TRANSMISSION BOGGED DOWN SLOWLY FROM 70, 60, 55MPH DOWN TO 0 MPH WITH NO POWER TO ENGAGE IN ANY GEAR. SPOUSE HEADING HOME WITH KIDS WHEN VAN JUST STOPPED WORKING AND WOULDN'T MOVE IN ANY GEAR EXCEPT PARK AND NEUTRAL. CALLED A TOW TRUCK AT 10:45 PM. …

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27.1%
ODI 11151210 · 42,000 mi

42000 MILES , THE FRONT BEARING S) IS PRODUCING A HUMMING SOUND., MORE LIKELY ARE BAD. THERE ARE MANY COMPLAINTS ON THE INTERNET REGARDING SUCH PROBLEM.

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29.1%
ODI 11606483 · 114,000 mi

The contact owns a 2018 Ford Transit Connect. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the traction and ABS warning lights illuminated. The vehicle was able to be restarted; however, the failure recurred. The contact also stated that while the vehicle was parked, the contact became aware that transmission fluid was leaking from the transmission. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The fail…

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2141.2%
ODI 11415135 · 67,000 mi

VEHICLE NOT SHIFTING PROPERLY, THEN STUCK IN 3RD GEAR. DEALER SAYS IT HAS A TRANSMISSION FLUID LEAK AND COOKED INTERNAL COMPONENTS (SEALED TRANSMISSION WITH NO DIPSTICK)

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1031.3%
ODI 11451925

Transmission failed with only 17,000 miles (mostly highway) on the car. The car did not move forward from a parked location. It only moved in reverse. It had to be towed to the nearest dealership and when they examined it, it did not move in reverse either. Even though it is under warranty, the dealers are taking a long time to repair the car.

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450.0%
ODI 11500742

This vehicle keeps flashing service engine soon light and malfunction indicator lamp. Dealer is keep saying that there are nothing to fix the issue. However, they have noted that it might be related to fueling hole and also fuel misfire. Dealer is not addressing the issue and on the manual page 99, it advises not to operate the vehicle when both lights flash together. However, dealer is not addressing the issue. Please help.

Look up ODI 11500742 at NHTSA ↗

116.7%
ODI 11658074

While driving my 2022 Ford Transit Connect (cargo model, 2.0L) in city traffic, I experienced a serious intermittent issue. Twice now, the vehicle suddenly jerked, throttle response was delayed or non-existent, and a “Collision Detection Disabled” warning flashed on the dash. Simultaneously, the “Service Vehicle Soon” light illuminated. Both times, I pulled over and shut off the vehicle. Upon restarting, the warnings cleared and the vehicle drove normally again. There were no prior warning signs or fault messages. I brought the vehicle to Mull…

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1100.0%
ODI 11750893

I am writing to report a serious safety concern involving our 2023 Ford Transit Connect (VIN [XXX]) van that resulted in an unintended vehicle movement and collision. While the incident resulted in only minor property damage and a minor injury, we believe the circumstances warrant review due to the potential for a much more severe outcome. The vehicle had been exhibiting operational issues prior to the incident. Employees reported that it was running and shifting noticeably rough and, after being parked, would not move when placed in either Dr…

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Unknown Or Other
24.8%
ODI 10985576 · 80,000 mi

CAR RAN INTO GUARD RAILS ON SIDE OF ROAD TURNED I QUARTER OVER HAD TO BE TOTALED IT MAY BECAUSE OF HALF SHAFTS MADE IN TURKEY THAT WERE LEMONS. *JS

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14.2%
ODI 10454981 · 54,000 mi

THIS IS A 2011 VEHICLE. MY HUSBAND IS A COURIER SO HE DOES GO QUITE A FEW MILES. ON A PART LIKE THIS, HAD TO COME DIFFECTIVE FROM THE FACTORY. FORD IS NOT STANDING BY THEIR VEHICLE. WE PAID $600.00 TOTAL FOR THIS REPAIR. I HAVE BEEN BACK AND FORTH WITH FORD AND THEIR NON EXISTANT CUSTOMER SERVICE DEPARTMENT. FOR THOSE IN THE FUTURE, DON'T BOTHER, YOUR ONLY PART IS IN IT, YOU GET TO PAY FOR THE CAR. GOOD LUCK ON GETTING ANYTHING UNDER WARRANTY, WHAT EVER GOES WRONG WILL NOT BE COVERED, NO MATTER WHAT IT IS. *TR

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00.0%

No examples available for this selection.

26.3%
ODI 10567284 · 1,200 mi

THE AUTOMATIC TRACTION CONTROL IS TOO SENSITIVE AT LOW SPEEDS AND CUTS ENGINE BACK AND BRAKES THE TIRE WHERE VEHICLE IS STUCK IN SNOW. NO OFF BUTTON EVEN THOUGH OPERATORS MANUAL INDICATES AN OFF BUTTON IF EQUIPPED IS NEEDED UNDER THESE VERY CONDITIONS. LOCAL FORD DEALER CLAIMS ALL NORTH AMERICAN VEHICLES COMES WITH NO OFF SWITCH. THE ELECTRONICS IS GREAT NORMALLY, BUT NOT SO UNDER THESE CONDITIONS. HAVE TO BE MORE AGGRESSIVE AS TO NOT CAUSE A TRAFFIC JAM IN INCLEMENT WEATHER. I DO NOT WANT TO BE MORE AGGRESSIVE!!!!!

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2318.1%
ODI 10649950 · 39 mi

HEADLIGHTS AIM AT GROUND APPROX 30-40 FT IN FRONT OF VEHICLE. CAN NOT SEE BEYOND THAT AT NIGHT. TOOK BACK TO DEALER AND THEY ADJUSTED THEM SO NOW I CAN SEE ABOUT 2-3 CAR LENGTHS IN FRONT OF ME AT ANY SPEED. DEALER SAID THEY WERE FINE EVEN THE WAY THEY WERE. I HAVE HAD 2 CLOSE CALL EVENTS, ONE INVOLVING A PEDESTRIAN, I WANT THIS TO BE ON RECORD FOR THE TIME WHEN IT IS NOT JUST A CLOSE CALL AND I ACTUALLY HIT SOMEONE. L AM ALSO REPORTING THIS TO MY INSURANCE COMPANY. THE DEALER IS AUTOFAIR OF MANCHESTER, NH.

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1319.7%
ODI 11006072 · 10,000 mi

ALL INTERIOR DISPLAYS AND GAUGES GO BLANK WHILE STILL PARKED OR DRIVING AT ANY SPEED INCLUDING HIGHWAY SPEEDS, TURN SIGNALS AND HAZARD LIGHTS FAIL TO ACTIVATE. MULTIPLE OCCASIONS OVER LAST 4 MONTHS, INCREASING IN FREQUENCY. OCCURRED MULTIPLE TIMES DURING 4 HOUR TRIP ON 07/17/2017. SYSTEM MAY OR MAY NOT RECOVER, ONLY TO GO BLANK AGAIN SHORTLY AFTER. SOMETIMES WHEN RAIN SENSING WIPERS ACTIVATE. SOMETIMES "HILL ASSIST INACTIVE" AND TRACTION CONTROL DISABLED MESSAGES ON SYSTEM RECOVERY.

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1312.5%
ODI 11005110 · 18,000 mi

AS THE VEHICLE WAS ACCELERATING UPHILL AT ABOUT 40 MPH, THE DRIVER BLACKED OUT OR LOST CONSCIOUSNESS AND DROVE DIRECTLY IN TO A LARGE GAZEBO IN THE CITY SQUARE DESTROYING THE VEHICLE. LUCKILY THE DRIVER WAS NOT SERIOUSLY INJURED. THE DRIVER WAS EXAMINED, DRUG TESTED AND ALCOHOL TESTED. ALL TEST RESULTS WERE NEGATIVE. THE SMELL OF EXHAUST FUMES IN THIS VEHICLE LEADS US TO BELIEVE THE DRIVER MAY HAVE BEEN SUBJECTED TO CARBON MONOXIDE.

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310.7%
ODI 11032570 · 32 mi

THE INSTRUMENT CLUSTER, INCLUDING THE SPEEDOMETER CAN NOT BE READ IN DAYLIGHT, IT IS COMPLETELY BLACK, BUT CAN BE READ AT NIGHT.

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418.2%
ODI 11463851

My vehicle is less than 5 years old, 10 months out of warranty. The LOCKS stopped working. They made the noise, but no action. So, I thought the locks were still working. The dealership had no idea what the issue was - they've had my vehicle for almost a month trying to figure it out. So far they've changed the Body Control Module and are getting another part. Ford will do nothing even though Locks should be something always covered or at least for 5 years. No warnings. This put me at risk as I camp in the vehicle and didn't know it wasn'…

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611.8%
ODI 11425435

Our employee was on a job site, parked and exited the vehicle and it rolled into a fence causing damage to the hood, fender and headlight. There was no warning chime that the vehicle was not in park. No one was in the vehicle at the time and no one was injured. Because there were no injuries, we did not make an insurance claim for the damage nor file a police report. This happened approximately three months after we purchased this vehicle. I believe this vehicle should be included in the current Ford recall 21S24. I have contacted both the …

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515.6%
ODI 11270948 · 103 mi

AFTER THE DRIVER I STOPPED AT A STOP LIGHT AFTER GETTING OFF THE FREEWAY, HE THE ACCELERATOR PEDAL AND THERE WAS BARELY ANY POWER. THE VEHICLE HAD TROUBLE ACCELERATING AND WAS PUTTING. THE DRIVER PULLED OVER AND CHECKED THE TEMPERATURE GAUGE, WHICH WAS FINE, AND THERE WERE NO BLINKING LIGHTS INDICATING ANY MALFUNCTION. THE DRIVER THEN PROCEEDED BUT THE VEHICLE WAS STILL PUTTING. AFTER PASSING THE NEXT INTERSECTION, THE DRIVER SMELLED AN ODD FUME. THEY PULLED OVER AND SAW SMOKE COMING OUT FROM UNDER THE HOOD. AS THEY PARKED THE VEHICLE, THE S…

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225.0%
ODI 11479256

july2, 2022 Saturday, 4pm 2021 Ford transit connect titanium -Sudden unintended acceleration I was making a very slow (2-3mph) U-turn in an empty, very small strip mall parking lot with the brake being lightly pushed as I went around tight left turn. 3/4 thru the turn the van suddenly accelerated while I believe the brake pedal was still being pushed, I pushed the brake pedal down hard but the van continued to accelerate..it wouldn't slow down. The van jumped the curb and ran into a 4' square cement planter on the sidewalk, sliding the plant…

Look up ODI 11479256 at NHTSA ↗

233.3%
ODI 11699190

My 2022 transit van caught on fire. I was driving with my son. There were no warning lights nothing. It burt to the ground.

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00.0%

No examples available for this selection.

Electrical System
716.7%
ODI 10445843 · 14,800 mi

AFTER THE VEHICLE SAT FOR AN UNKNOWN PERIOD OF TIME, ATTEMPTS TO RE-START THE VEHICLE FAILED DUE TO THE APPARENT LOSS OF PROGRAMMING IN THE PCM MODULES. FORD HAS RECOGNIZED THIS ISSUE BY APPARENTLY A TSB, PER THE DEALER, THAT THE VEHICLE MUST BE STARTED EVERY 15 DAYS OR THIS MAY HAPPEN. AT NO TIME WAS THIS ISSUE RELAYED ON ANY LEVEL TO THE END-USER OF THE VEHICLE, YET, FORD EXPECTS THE END-USER OF THE VEHICLE TO ABSORB THE COST OF RE-PROGRAMMING. I FEEL STRONGLY THAT AS THIS IS A RECOGNIZED ISSUE THAT UPON THE FIRST TROUBLE CALL SHOULD BE CO…

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416.7%
ODI 10809362 · 81,000 mi

DRIVING ON THE FREE WAY AT 80 MPH AND CAR STALLS. CHECK ENGINE LIGHT AND WRENCH LIGHT CAME ON. PULLED TO THE SIDE RESTARTED CAR EVERYTHING WAS NORMAL AGAIN. A FEW DAYS LATER STARTED DOING AGAIN AND MORE OFTEN. I AM AFRAID TO RIDE MY CAR IT IS A SAFETY ISSUE. I PUT A SCANNER ON THE CAR AND "THROTTLE STUCK CLOSED CODE CAME ON". I WILL TAKE IT IN TO THE DEALER TOMORROW. I BELIEVE IT IS A ISSUE FROM THE MANUFACTURERE.

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415.4%
ODI 10564644 · 60,094 mi

ON START UP AFTER IT HAS BEEN WARM AND THEN GOTTEN COLD VEHICLE CHECK ENGINE LIGHT COMES ON AND ECU STORES CODES P2101,P2111 AND P2135. THROTTLE BODY BECOMES DISABLED AND VEHICLE WILL RUN POORLY AND NOT ACCELERATE. REPLACED WITH NEW FORD THROTTLE BODY ASSEMBLY PART# 8S4Z9E926B @ THIS TIME IN DECEMBER. FIXED PROBLEM AND VEHICLE WAS RUNNING FINE. FIX LASTED UNTIL 2/17/14 AND ABOUT 6000 MILES AND NOW HAVE THE SAME EXACT PROBLEM AGAIN WITH SAME CODES. I SEE SEVERAL COMPLAINTS ABOUT ESCAPES HAVING THIS SAME PROBLEM. IS THE THROTTLE BODY A SHARED PAR…

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39.4%
ODI 10564659 · 20,000 mi

THE VEHICLE HAS BEEN IN THE SHOP FOR OVER A MONTH WITH A BAD WIRING HARNESS, THE DEALER CLAIMS THIS IS A KNOWN SERVICE ISSUE YET FORD DOES NOT HAVE PARTS AVAILABLE FOR FIXING IT. THE DEALER HAS NO IDEA WHEN THEY MAY GET THE REQUIRED PART. *TR

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1612.6%
ODI 10917240 · 23,000 mi

SENSORS AND REARVIEW CAMERA START GOING OFF FOR NO REASON WHEN IN MOTION ON A CITY STREET OR HIGHWAY. THIS HAS HAPPENED SEVERAL TIMES MOST RECENT IS 10/18/2016. NOTE IF VEHICLE IS PUT INTO PARK. AND YOU WAIT 30 SECONDS IT WILL STOP. BUT STARTS UP AGAIN, AFTER 20 SECONDS.

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34.5%
ODI 11006072 · 10,000 mi

ALL INTERIOR DISPLAYS AND GAUGES GO BLANK WHILE STILL PARKED OR DRIVING AT ANY SPEED INCLUDING HIGHWAY SPEEDS, TURN SIGNALS AND HAZARD LIGHTS FAIL TO ACTIVATE. MULTIPLE OCCASIONS OVER LAST 4 MONTHS, INCREASING IN FREQUENCY. OCCURRED MULTIPLE TIMES DURING 4 HOUR TRIP ON 07/17/2017. SYSTEM MAY OR MAY NOT RECOVER, ONLY TO GO BLANK AGAIN SHORTLY AFTER. SOMETIMES WHEN RAIN SENSING WIPERS ACTIVATE. SOMETIMES "HILL ASSIST INACTIVE" AND TRACTION CONTROL DISABLED MESSAGES ON SYSTEM RECOVERY.

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1413.5%
ODI 10956128 · 40,000 mi

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT VAN. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED AND THE INSTRUMENT PANEL WENT BLANK. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE BOX WIRING HARNESS WAS DEFECTIVE AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. ..UPDATED 04/13/17*BF UPDATED 05/15/17 *BF *CN

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517.9%
ODI 11162398 · 48,000 mi

THE DOOR LATCH IS MALFUNCTIONING CAUSING THE ELECTRONICS NOT TO TURN OFF WHEN THE CAR IS OFF AND PASSENGERS LEAVE THE VEHICLE. SAME ISSUES AS THE RECALL ON THE 2016 TRANSIT CONNECT.

Look up ODI 11162398 at NHTSA ↗

29.1%
ODI 11308754 · 12,000 mi

LOUD NOISE W/VIBRATION AND FOUL ODOR COMING FROM HEATER BLOWER. DEALERSHIP DISCOVERED A RODENT'S NEST IN THE CLIMATE CONTROL BLOWER MOTOR. DEALERSHIP INDICATED THAT THERE IS NO REMEDY TO PREVENT RECURRENCE. DEALERSHIP ALSO MENTIONED THAT THE FORD ESCAPE HAS A HISTORY OF THE SAME PROBLEM. SEE FORD'S TSB 17-0034, PUBLISHED 3/21/17 RE FORD'S RECOMMENDED PREVENTION: "...INSTALL THE NEW INLET DUCT GASKET WITH SCREEN..." (EMPHASIS ADDED).

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59.8%
ODI 11290367 · 2,300 mi

I CAN NOT SEEM TO GET MY REDUCED GUARD FUNCTION AS SHOWN IN INTERNAL MEMO SSM48081 AND IN MY FACTORY FORD OWNERS MANUEL SET UP BY ANY FORD DEALERSHIP I HAVE BEEN TO. LAST NIGHT AT DINNER IT SET OFF 5 TIMES WITH MY DOG INSIDE. WAS TOLD BY ONE DEALERSHIP TO JUST NOT LOCK THE DOORS.

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13.1%
ODI 11751874

Intermittent Electronic issues are: 1) Rear view backup camera malfunction. Works sporadically. Camera some times clear as bell, and stays on when in drive moving forward. Other days camera fails to blue screen, then turns gray with message that camera is unavailable, contact dealership. Defect is not currently not listed for this vehicle as a recall. Definite safety hazard with camera staying on when vehicle is in drive and moving forward. 2) Auto start, stop feature was functioning when vehicle was purchased November of 2025, but as of April…

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00.0%

No examples available for this selection.

233.3%
ODI 11696438

Speedometer stops working/ lighting up. I called Ford regarding recall 25C19 and they said it doesn't cover this vehicle.

Look up ODI 11696438 at NHTSA ↗

00.0%

No examples available for this selection.

Engine
511.9%
ODI 10488141 · 12,750 mi

THE VEHICLE WAS PARKED IN A SECURITY ENCLOSURE BY EARLY EVENING ON SATURDAY SEPT. 29. AT APPROXIMATELY 1:30 AM ON SUNDAY MORNING, A NEIGHBOR LIVING ADJACENT TO OUR OFFICE FACILITY CALLED 911 REPORTING THAT THE VEHICLE WAS ON FIRE. SACRAMENTO METRO FIRE RESPONDED AND PUT OUT THE FLAMES. A FIRE INVESTIGATOR WAS CALLED OUT TO LOOK AT THE SCENE. IT WAS THE INVESTIGATOR,S OPINION THAT THE FIRE WAS NOT ARSON RELATED AS THERE WERE 3 OTHER COMPANY VEHICLES PARKED IN VERY CLOSE PROXIMITY AND WERE NOT THEMSELVES DAMAGED BY SEPARATE INCIDENTS OF FIRE…

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416.7%
ODI 10544399 · 49,086 mi

NO 3RD GEAR! THE VAN HAS BEEN IN 6 TIMES FOR THE SAME PROBLEM!

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623.1%
ODI 10564644 · 60,094 mi

ON START UP AFTER IT HAS BEEN WARM AND THEN GOTTEN COLD VEHICLE CHECK ENGINE LIGHT COMES ON AND ECU STORES CODES P2101,P2111 AND P2135. THROTTLE BODY BECOMES DISABLED AND VEHICLE WILL RUN POORLY AND NOT ACCELERATE. REPLACED WITH NEW FORD THROTTLE BODY ASSEMBLY PART# 8S4Z9E926B @ THIS TIME IN DECEMBER. FIXED PROBLEM AND VEHICLE WAS RUNNING FINE. FIX LASTED UNTIL 2/17/14 AND ABOUT 6000 MILES AND NOW HAVE THE SAME EXACT PROBLEM AGAIN WITH SAME CODES. I SEE SEVERAL COMPLAINTS ABOUT ESCAPES HAVING THIS SAME PROBLEM. IS THE THROTTLE BODY A SHARED PAR…

Look up ODI 10564644 at NHTSA ↗

515.6%
ODI 11063731 · 86,000 mi

TL* THE CONTACT OWNS A 2013 FORD TRANSIT CONNECT. WHILE ATTEMPTING TO START THE VEHICLE, THERE WAS A WHINING NOISE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT TURNED THE HEATER ON AND IT BLEW COOL AIR. THE CONTACT TURNED OFF THE ENGINE, CHECKED UNDER THE HOOD, AND NOTICED THAT THE ENGINE OIL AND ANTIFREEZE WERE MIXING TOGETHER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WOULD NOT START THE VEHICLE BECAUSE HE WAS CONCERNED FOR HIS SAFETY. THE CONTACT HAD A MECHANIC DIAGNOSE THE VEHICLE AND WAS INFORMED THAT THE ENGI…

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86.3%
ODI 10597237 · 2,400 mi

THE VEHICLE WE BOUGHT IS FROM HUFFMAN FORD. ON FRIDAY, MAY 30TH, WE WERE DRIVING, AND ALL OF A SUDDEN THERE WAS SMOKE COMING FROM THE ENGINE, AND THE CAR GOT OVERHEATED. IN ORDER TO FIND OUT WHAT WAS GOING ON, THAT AFTERNOON WE WENT TO AUTO NATION KATY SERVICE DEPARTMENT, SINCE IT IS CLOSER TO WHERE WE LIVE THAN HUFFMAN. WE TALKED WITH THE SERVICE MANAGERS [XXX], AND [XXX] AND THEY INFORMED US THAT WE WOULD GET A CALL THAT EVENING ABOUT THE VEHICLE. WE WAITED ALL EVENING, BUT WE DIDN'T GET A CALL FROM THEM. THE NEXT MORNING WE WENT BACK OVER …

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69.1%
ODI 11072166 · 81,500 mi

THE CHECK ENGINE LIGHT CAME ON AT ABOUT 81,000 MILES, AND A WEIRD NOISE STARTED HAPPENING COMING FROM THE ENGINE AREA. I GOT INTO THE DEALER SERVICE DEPARTMENT (DEALER WHERE I BOUGHT THE CAR) AT ABOUT 81,500 MILES. THEY DIAGNOSED A BAD CATALYTIC CONVERTER - IT WAS BREAKING UP. SEVERAL ISSUES AROSE FROM THAT: FIRST, I HAVE BEEN SMELLING CARBON MONOXIDE IN THE CAB FOR QUITE A WHILE AND DID NOT KNOW WHY (NOW I THINK I KNOW - CLOGGED CATALYTIC, REVERSION THROUGH THE ENGINE BAY). SECOND THE CATALYTIC WARRANTY EXPIRES AT 80,000 MILES. (THE LIGHT WEN…

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1211.5%
ODI 10873101

TL* THE CONTACT RENTED A 2016 FORD TRANSIT CONNECT. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND A CHIME SOUND ALERTED THREE TIMES. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SHOULDER OF THE ROAD. ONCE RESTARTED, THE VEHICLE CORRECTED THE FAILURE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE FAILURE ONCE MORE AFTER APPROXIMATELY AN HOUR MORE OF DRIVING. THE VEHICLE WAS A RENTAL VEHICLE AND WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. UPDATED 07/14/16*L…

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13.6%
ODI 11365533 · 67,000 mi

TL* THE CONTACT OWNS A 2017 FORD TRANSIT CONNECT. THE CONTACT STATED THAT UPON HIS A/C UNIT BECOMING INOPERATIVE, HE HAD TAKEN HIS VEHICLE TO AN INDEPENDENT MECHANIC. THE MECHANIC DISCOVERED THAT THE ENGINE FAN HAD EATEN AWAY AT THE HIGH COMPRESSION FREON LINE WHICH CAUSED FREON TO LEAK INTO HIS ENGINE. THE MECHANIC INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO A MANUFACTURER ERROR AND THAT THE VEHICLE SHOULD NOT HAVE BEEN DESIGNED IN THAT FASHION. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIR OF THE VEHICLE. THE MANUFACTURER WAS CONTACT…

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14.5%
ODI 11582928

The transmission is having a shuddering issue, and looking online there on tons and tons of people having the same issue and stating it’s the torque converter and this is over many different years and variants of my vehicle… how is this not a recall yet?? People are having this issue right after purchase?

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12.0%
ODI 11682139

Damaged torque converter pump and foreward planetary assy bushings. Jerks when accelerating, loses power, hesitates backing up. Overhaul of torque converter, reseal and reassemble. Hydraulic control unit not working properly and break on left front does not release and overheats. Replaced hydraulic control unit. Airbox loose and damaged. Rattling. Replaced airbox.

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26.3%
ODI 11486672

While traveling at highway speed the vehicle suddenly and without any warning lost propulsion and died forcing the driver to pull over. As a result of how sudden the failure was the driver was just barely able to find a safe place to pull off the road. The vehicle would not start or run leaving the driver and his passengers stranded in the hot weather. This very easily could have resulted in an accident as the vehicle was going up hill on a mountain road with many curves. After taking the vehicle to the Ford dealership it was determined that t…

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225.0%
ODI 11500742

This vehicle keeps flashing service engine soon light and malfunction indicator lamp. Dealer is keep saying that there are nothing to fix the issue. However, they have noted that it might be related to fueling hole and also fuel misfire. Dealer is not addressing the issue and on the manual page 99, it advises not to operate the vehicle when both lights flash together. However, dealer is not addressing the issue. Please help.

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233.3%
ODI 11658074

While driving my 2022 Ford Transit Connect (cargo model, 2.0L) in city traffic, I experienced a serious intermittent issue. Twice now, the vehicle suddenly jerked, throttle response was delayed or non-existent, and a “Collision Detection Disabled” warning flashed on the dash. Simultaneously, the “Service Vehicle Soon” light illuminated. Both times, I pulled over and shut off the vehicle. Upon restarting, the warnings cleared and the vehicle drove normally again. There were no prior warning signs or fault messages. I brought the vehicle to Mull…

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00.0%

No examples available for this selection.

Structure:Body
37.1%
ODI 10488141 · 12,750 mi

THE VEHICLE WAS PARKED IN A SECURITY ENCLOSURE BY EARLY EVENING ON SATURDAY SEPT. 29. AT APPROXIMATELY 1:30 AM ON SUNDAY MORNING, A NEIGHBOR LIVING ADJACENT TO OUR OFFICE FACILITY CALLED 911 REPORTING THAT THE VEHICLE WAS ON FIRE. SACRAMENTO METRO FIRE RESPONDED AND PUT OUT THE FLAMES. A FIRE INVESTIGATOR WAS CALLED OUT TO LOOK AT THE SCENE. IT WAS THE INVESTIGATOR,S OPINION THAT THE FIRE WAS NOT ARSON RELATED AS THERE WERE 3 OTHER COMPANY VEHICLES PARKED IN VERY CLOSE PROXIMITY AND WERE NOT THEMSELVES DAMAGED BY SEPARATE INCIDENTS OF FIRE…

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14.2%
ODI 11114436

WHEN LOCKING AND UNLOCKING THE VAN IT DOES NOT ALWAYS UNLOCK THE BACK DOORS FOR THE SLIDING DOORS HAVE TO CLIMB OVER THE FRONT SEATS TO MANUALLY UNLOCK THEM DIFFICULT TO GET CHILDREN OUT OF THE BACK SEAT EXTREME PROBLEM IN AN EMERGENCY

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00.0%

No examples available for this selection.

39.4%
ODI 10911394 · 90,000 mi

WHILE DRIVING THE VEHICLE, REGARDLESS OF WHETHER I AM GOING AT A SLOW OR FAST SPEED, THE DOOR-AJAR NOTIFICATION LIGHT MAY RANDOMLY TURN ON AND STAY ON. SOMETIMES IT WILL TURN ON WHEN FIRST STARTING THE VEHICLE. WHEN THIS CONDITION OCCURS, THE DOORS WILL NOT LOCK, EVEN AFTER THE VEHICLE IS TURNED OFF. THIS ISSUE BEGUN SIX MONTHS AGO AND HAS BEEN OCCURRING MORE AND MORE FREQUENTLY ON THIS PARTICULAR VEHICLE. OTHER VEHICLES OF THE SAME MODEL IN THE COMPANY'S FLEET HAVE REPORTED SIMILAR ISSUES INTERMITTENTLY AS WELL.

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2519.7%
ODI 10746816 · 30,000 mi

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE REAR DRIVER'S SIDE WINDOW DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE GLUE THAT WAS USED TO SECURE THE WINDOW FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V777000 (STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS UNAVAILABLE.

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913.6%
ODI 10929014

A DOOR LATCH WITH A FRACTURED PAWL SPRING TAB TYPICALLY RESULTS IN A "DOOR WILL NOT CLOSE" CONDITION. A DOOR THAT OPENS WHILE DRIVING INCREASES THE RISK OF INJURY. *TR

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1211.5%
ODI 11220330 · 30,000 mi

SOME DRIVING POSITIONS MIGHT NOT BE ABLE TO SEE THE SHIFT INDICATOR OR TURN SIGNAL INDICATORS. THIS MEANS IT MAY BE HARD TO TELL WHETHER THE TRANSMISSION IS A NEUTRAL, DRIVE OR MANUAL POSITION. I NEARLY HIT A DRIVER AND A CAR WASH BECAUSE I THOUGHT THE TRANSMISSION WAS IN NEUTRAL AND IT WAS IN DRIVE. THERE IS AN OVERHANG THAT IS TOO LONG OBSCURING PART OF THE DASH.

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00.0%

No examples available for this selection.

14.5%
ODI 11438866

I had been driving my car for a few minutes when I heard a loud pop and my rear window glass shattered. Covered in spider glass cracks and only held in place by the tint. No point of impact visible to show that it had been hit by an object. It was chilly, 43 F, and I had the heat/defrost on. Unfortunately, when arriving to work, I opened my sliding door look at the damage from the inside and doing so caused glass to fall out, so I have no picture of just the glass the way it was when it broke. A quick search shows this has happened to other veh…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

116.7%
ODI 11760691

Ford is using a heavy, wax inside the bottom of the door/side panels. When the weather gets hot, this wax softens, and runs downward, and solidifies directly over the tiny weep holes at the bottom of the doors, trapping rain and wash water inside the door panels. I Always have to clear the weep holes over and over after a carwash or rain storm. The windshield Leakes water and drips on the dashboard. I believe the trapped musty water and leaks cause dampness creating several critical safety, structural, electrical corrosion and health hazard…

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00.0%

No examples available for this selection.

Service Brakes
49.5%
ODI 10519739 · 72,000 mi

MY INITIAL PROBLEM WAS TRACTION CONTROL. IF YOU SLIP COMING OUT OF A DRIVEWAY AND YOU HIT GRAVEL, MUD, SNOW, RAIN YOUR TRACTION CONTROL WILL STOP YOU IN THE MIDDLE OF THE STREET AND YOU CANNOT DRIVE. KIND OF A PROBLEM WITH CARS COMING RIGHT AT YOU. PROBLEM 2 IS THAT THIS SEEMS TO ALSO AFFECT THE WHEEL BEARINGS AND CAUSE PREMATURE FAILURE. I AM GOING ON MY SECOND REPLACEMENT AT 72,000 MILES. PROBLEM 3 IS THAT WHEN THE WHEEL BEARINGS FAIL THEY WEAR ON YOUR ROTORS AND I AM NOW ALSO NEEDING TO REPLACE THOSE ALSO. I CERTAINLY HOPE THAT THIS GETS …

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28.3%
ODI 10532673 · 15,000 mi

TL* THE CONTACT OWNS A 2011 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKES FAILED WHEN APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

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00.0%

No examples available for this selection.

39.4%
ODI 10561361

IN 45 MPH HIGHWAY THE BRAKES WENT TO THE FLOOR AT THE STOP SIGN AND CAUSED THE VEHICLE TO CROSS THE ROAD AND INTO A TREE SECTION TOTLING THE VEHICLE AND THE AIR BAGS DID NOT DEPLOY. *TR

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00.0%

No examples available for this selection.

11.5%
ODI 11509886

2015 Ford transit connect 150: while driving on the freeway 60-65 mph, the brakes seem to lock up without depressing the pedal, slowing to 40 mph and shaking uncontrollably. putting on the brake to exit the flow of traffic, braking caused the vehicle to shake even more finally by pumping the accelerator, the speed increased again. finally getting off of the freeway the brake pedal went to the floor. i had to pump the brake pedal until it finally reacted. less than a week later, getting on the freeway almost the exact thing happened. luckily…

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87.7%
ODI 11259021

EXTREME WINDSHIELD LEAK HAVE TRIED TO GET FORD TO FIX. THEY REFFED ME BACK TO THE DEALER. LEAK ALL DOWN THE FRONT AROUND THE ROOF. WATER LITERALLY POURS IN AND I CAN NOT DRIVE ON A RAINY DAY. HAVE TO CAR MAX DEALER TWICE AND THEY STILL

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414.3%
ODI 11485190

HCU (hydraulic control unit) failure, causing brakes to apply without depression of the brake pedal. This occurred both at residential speeds and highway speeds. This caused brakes to over heat excessively and to dangerous levels without system warning. Failure diagnosed by ford dealership technician. Units were recalled on the 2016 Ford Transit Connects for failure unspecified and unknown if there is a relation to this issue as units were only 1 production year apart.

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522.7%
ODI 11172457 · 8,000 mi

HAVE TAKEN OUR VEHICLE TO FORD AT LEAST 12 TIMES AND HAVE THE EXTENDED WARRANTY, THEY HAVE SAID NOTHING IS WRONG WITH IT. WE BOUGHT BRAND NEW AND HAVE THREE SETS OF BRAKE PAD PLACED ON THE FRON AND TWO PAIRS ON THE REARS.. WE HAVE GONE THROUGH TWO SETS OF TIRES AND THE FRONT DRIVERS SIDE IS CLICKING... FORD HAS SAID THERE IS NOTHING WRONG.. NOT SURE WHAT ELSE TO DO BUT THE VEHICLE DOESN'T WANT TO STOP AND THE TIRES OR THE ONE ON THE FRONT IS COMPLETELY BALD AND THE VEHICLE ONLY HAS 15,000 MILES ON IT

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1733.3%
ODI 11301670 · 300 mi

TL* THE CONTACT OWNS A 2019 FORD TRANSIT CONNECT. WHILE DRIVING AT VARIOUS SPEEDS, THE PRE-COLLISION ASSIST ENGAGED SPONTANEOUSLY WITHOUT WARNING OR POTENTIAL COLLISION. THERE WAS AN ABNORMAL BUZZING NOISE DETECTED. THE VEHICLE WAS TAKEN TO TED BRITT FORD OF CHANTILLY FORD BUILDING (4175 AUTO PARK CIR, CHANTILLY, VA 2015[phone removed]) AND WALDORF FORD (2440 CRAIN HWY, WALDORF, MD 2060[phone removed]) HOWEVER THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANC…

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412.5%
ODI 11618910

At highway speeds (55-70), light brake pressure resulted in major frontend vibration and front left caliper seized. After pulling off the road, the front left wheel rim was too hot to touch. Vibration and seized caliper could result in loss of control of vehicle while braking, especially at highway speeds. Repair shop initially replaced the caliper and overhauled the brakes. Problem was not resolved, and same symptoms recurred after less than 100 miles. Mechanic determined that Anti-lock Brake System (ABS) Module had failed. No warning li…

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337.5%
ODI 11479256

july2, 2022 Saturday, 4pm 2021 Ford transit connect titanium -Sudden unintended acceleration I was making a very slow (2-3mph) U-turn in an empty, very small strip mall parking lot with the brake being lightly pushed as I went around tight left turn. 3/4 thru the turn the van suddenly accelerated while I believe the brake pedal was still being pushed, I pushed the brake pedal down hard but the van continued to accelerate..it wouldn't slow down. The van jumped the curb and ran into a 4' square cement planter on the sidewalk, sliding the plant…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Visibility/Wiper
511.9%
ODI 10478335 · 120,000 mi

TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE WINDSHIELD FAILED WHILE DRIVING IN RAINY WEATHER. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE 2010 FORD TRANSIT CONNECT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V374000 (VISIBILITY: WINDSHIELD WIPER/WASHER) AND DENIED ASSISTANCE WITH THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.

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625.0%
ODI 10475345

RE: SAFETY RECALL NOTICE 12S36/NHTSA RECALL 12V-374. WHILE AT MY DEALERSHIP MAC HAIK FORD, 7201 S IH35. GEORGETOWN TX ON 8/6/12, I WAS NOTIFIED OF THIS SAFETY RECALL FOR MY WINDSHIELD WIPERS AT WHICH TIME THE PART(S) WERE ORDERED FOR THIS REPAIR. MY LAST COMMUNICATION WITH MY DEALERSHIP WAS YESTERDAY, WEDNESDAY 9/12/12 AND THEIR RESPONSE: "STILL ON BACK ORDER". THIS IS UPSETTING AS I HAVE BEEN TOLD THAT MY WINDSHIELD WIPERS COULD CEASE TO WORK AT ANY TIME AND TODAY IT IS RAINING AND I WAS UNABLE TO RUN NECESSARY ERRANDS AS I DID NOT FEEL C…

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415.4%
ODI 10489415 · 4,100 mi

ON A LONGER TRIP IN MY NEW FORD TRANSIT CONNECT, I NOTICED REFLECTIONS OF THE OUTWARD-FACING DASHBOARD AND GRILL ON THE LOWER HALF OF THE WINDSHIELD. SOMETIMES IT WAS THERE,SOMETIMES NOT. I CHECKED THE OWNERS MANUAL WHICH MENTIONED "TEMPORY SHIMMERING" WHILE THE WINDSHIELD WARMED UP. I DID NOT REALIZE UNTIL AFTER A CRASH HOW MUCH THESE REFLECTIONS INTERFERED WITH THE DRIVER'S ROAD VISIBILITY. THE REFLECTIONS COME ABOUT WHEN LIGHT SHINES ON THE WINDSHIELD FROM THE FRONT OR SIDES, BUT NOT FROM THE BACK. NOW THAT I KNOW WHAT'S GOING ON, I SEE HOW…

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13.1%
ODI 10568679

WINTER DRIVING VERY HAZARDOUS, WINDSHIELD WASHER FLUID RESERVOIR FLUID FREEZES IN COLD WEATHER. SALT BUILD-UP ON WINDSHIELD CAUSES VERY SERIOUS VISIBILITY PROBLEM, FORCING DRIVER OFF THE ROAD TO HAND WASH WINDSHIELD. LOCATION OF RESERVOIR IS THE PROBLEM I BELIEVE............ *TR

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75.5%
ODI 10721140 · 5 mi

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. WHEN DRIVING VARIOUS SPEEDS DURING RAINY WEATHER CONDITIONS, THE DRIVER SIDE WINDSHIELD WIPER FAILED TO CLEAR THE WINDSHIELD. AS A RESULT, THE CONTACT'S VISION WAS OBSTRUCTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE WIPERS WERE OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5.

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23.0%
ODI 11496831

The vehicle receives a considerable amount of water through the windshield when it rains (it can be more than a liter depends of the time on the road) it runs down through the glass and also falls on the dash. It can cause visibility problems while driving because the water run on the the driver's side of the glass too.

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87.7%
ODI 11191113 · 39,000 mi

1/2 OF THE WINDSHIELD SEAL FAILED LEAVING THE WINDSHIELD UNATTACHED TO THE VEHICLE. I NOTICED IT WAS LOOSE WHEN CLEANING THE INSIDE OF THE WINDSHIELD. THE NEXT MORNING I WENT TO A GLASS REPAIR SHOP. THE MANAGER SAID NOT TO DRIVE THE VEHICLE AROUND DUE TO SAFETY ISSUES AND TAKE IT TO THE DEALER BECAUSE THE SEAL SHOULD NOT HAVE FAILED WITHIN 3 YEARS. THE SERVICE MANAGER WANTED ME TO CONTINUE DRIVING THE VEHICLE AROUND UNTIL THEY HAD AN OPENING IN APPOINTMENTS. I WAS AFRAID TO DRIVE IT WITH ONLY 1/2 OF THE WINDSHIELD SEAL INTACT. THEREFORE I LEF…

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27.1%
ODI 11390795 · 55,200 mi

REAR WINDOW (IN THE HATCHBACK) CRACKED AND COMPLETELY BROKE APART WHEN I CLOSED THE DRIVER DOOR AFTER ENTERING THE VEHICLE. VEHICLE WAS PARKED OUTSIDE, HAD NOT MOVED/DRIVEN/BEEN ON IN SEVERAL HOURS. NO SIGNS OF VANDALISM/IMPACT ANY OTHER INTERFERENCE.

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14.5%
ODI 11129214 · 20 mi

VEHICLE IS EQUIPPED (STANDARD EQUIPMENT, NOT AN OPTION) WITH AUTOMATIC FOLDING SIDE VIEW MIRRORS ON DRIVERS DOOR AND PASSENGER DOOR. SAFETY FAULT IS THAT VEHICLE CAN BE STARTED AND DRIVEN WITH THE VEHICLE IN FOLDED POSITION. FORD DEALERSHIP AND FORD'S CUSTOMER HOTLINE ARE CLAIMING THAT THIS IS NORMAL OPERATION OF THESE MIRRORS. HOWEVER, COMMON SENSE DICTATES THAT A VEHICLE SHOULD NOT BE ABLE TO BE DRIVEN WITH THE MIRRORS FOLDED. LEGALLY, THIS APPEARS TO BE IN VIOLATION OF US DOT REGULATION CFR 571.111 S5.2.1 WHICH RELATES TO THE FIELD OF VI…

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35.9%
ODI 11415758 · 3,000 mi

ON GOING, I HAVE PICTURES OF MULTIPLE STAGES WITH THE MILEAGE. THE WIPERS CONTINUE TO MALFUNCTION. THE CAR HAS GONE IN MULTIPLE TIMES FOR THIS. THE HOSE CONTINUES TO DISCONNECT. THE REAR CAMERA, SENSORS, CHARGING MECHANISMS MALFUNCTION. IT ACTIVATES THE REAR CAMERA IT ALSO SAYS PARKING ISSUE AND BACK UP CAMERA MALFUNCTION. IT WILL HAPPEN WHILE IN MOTION.

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13.1%
ODI 11706609

Water leaking through front windshield. Internet shows there is a recall for improper adhesive of windshield on 2020 Transit Connect but when my 2020 Transit Connect VIN [VIN removed]. Was taken to Ford dealership they are advising there is no recall on my vehicle.

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112.5%
ODI 11577242

My windshield is leaking and has been leaking since manufacturing. The windshield is flexing and is missing the adhesive along the top. Caused electrical damage to the car.

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116.7%
ODI 11742206

The factory windshield is loose/improperly bonded causing MOLD. This problem was found when i first bought the only four year old vehicle because of a musty/moldy smell. On the way home from the dealership it happened to storm and there were a few raindrops coming in at the top center of the windshield. I also had terrible allergy symptoms and headaches after only a few minutes of driving. I peeked under part of the vinyl floor and discovered major water and mold issues. I took it to my local Ford dealership who confirmed the windshield …

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00.0%

No examples available for this selection.

Steering
37.1%
ODI 10985576 · 80,000 mi

CAR RAN INTO GUARD RAILS ON SIDE OF ROAD TURNED I QUARTER OVER HAD TO BE TOTALED IT MAY BECAUSE OF HALF SHAFTS MADE IN TURKEY THAT WERE LEMONS. *JS

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14.2%
ODI 10586752 · 120,300 mi

TL* THE CONTACT OWNS A 2011 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED IMMEDIATELY AFTER THE KEY WAS INSERTED INTO THE IGNITION, WHICH PREVENTED THE CONTACT FROM STARTING THE VEHICLE. THE VEHICLE WAS TOWED TO HER RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,300. THE CURRENT MILEAGE WAS 120,344.

Look up ODI 10586752 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

75.5%
ODI 11051535 · 88,000 mi

MY VEHICLE IS EXPERIENCING A PROBLEM WITH COMPLETE STEERING LOSS WHEN VEHICLE IS DRIVING WORSE THAN NO POWER STEERING THERE IS A RECALL ON MANY FORD AND SOME LINCOLN VEHICLES REGUARDING THIS ISSUE WITH STEERING GEAR. I'VE REACHED OUT TO FORD REGUARDING THIS ISSUE ALTHOUGH ITS A SEFETY ISSUE WHICH COULD CAUSE SEVERE INJURY OR DEATH TO OCCUPANT OR BYSTANDER. THIS VEHICLE IS LESS THAN THREE YEARS OLD WITH A CERTIFIED WARRANTY. ALTHOUGH THIS PROBLEM IS OCCURING ACROSS MULTIPLE VEHICLES AND KEEPS EXPANDING THEY AREN'T WILLING TO TAKE CARE OF THER…

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57.6%
ODI 11073890 · 19,000 mi

WE'VE ONLY HAD THIS VEHICLE FOR 6 MONTHS AND HAVE HAD TIRE REPLACEMENTS, TRANSMISSION ISSUES, PEDAL RECALL, AND THE DOORS UNOPENING TWICE (RECALL)

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87.7%
ODI 10956128 · 40,000 mi

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT VAN. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED AND THE INSTRUMENT PANEL WENT BLANK. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE BOX WIRING HARNESS WAS DEFECTIVE AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. ..UPDATED 04/13/17*BF UPDATED 05/15/17 *BF *CN

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27.1%
ODI 11112968 · 9,800 mi

AT 10,127 MILES, WHILE DRIVING, MY STEERING FAILED. THERE WAS AN ELECTRONIC POWER ASSIST FAILURE NEARLY CAUSING ME TO CAREEN OFF A HIGHWAY AND DIE. NOT ONLY WAS THERE A LOSS OF POWER STEERING, THERE WAS RESISTANCE. FORD DEALERSHIP HAS HAD MY VEHICLE FOPR 45 DAYS NOW, THE PART HAS BEEN ON BACKORDER, THE BACKORDER DATE KEEPS GETTING LATER AND LATER. I AM TERRIFIED TO HAVE TO DRIVE THIS VEHICLE ONCE IT IS RETURNED TO ME, I WILL HAVE LITTLE FAITH IN SOMETHING THAT ALMOST KILLED ME. THIS IS A BRAND NEW VEHICLE. THIS DEFECT WILL KILL SOMEONE.

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522.7%
ODI 11464032

Unexpected power steering failure while driving. Driver and surrounding vehicles at risk Ford Dealer has reproduced the problem but can't identify the cause There weren't any warning lamps or messages before failure I own two other Ford Transit Connect vans from 2018, each has had the same problem

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00.0%

No examples available for this selection.

13.1%
ODI 11587790 · 68,000 mi

The contact owns a 2020 Ford Transit Connect. The contact stated that while driving at 65 MPH, the brakes locked up. After releasing the brake pedal, the vehicle began to shake abnormally. While driving, the power steering became inoperable. The Hill Assist, traction control, and steering assist became inoperable. The traction control warning light was illuminated. The contact is a former mechanic and determined that the ABS module hydraulic pump needed to be replaced. The vehicle was repaired, but the failure recurred. When the vehicle was tak…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
No usable records for this analysis.

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V442000 · 2025-06-272 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-111None
ODI 11627527

We have just passed 87,000 miles on our 2021 Ford Transit Connect and the transmission has had to be completely replaced. We were told at the transmission repair facility that ours was one of 4 2021 Ford Transit Connects in their shop alone with a whole transmission replacement within a 2 week time period. While our vehicle is outside of the mileage for the power train warranty from Ford, it is not outside of the time period. We feel that the significant amount of transmissions needing to be replaced on 2021 Ford Transit Connects is unreasonabl…

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2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-06025V442000

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-011None
ODI 11713644

Two tires lock up gradually and then completely preventing the vehicle from being driven and causing damage to the other tires. The inability to drive the vehicle on the open road is very dangerous. There are no warning lamps. The vehicle may seem sluggish to accelerate. After towing to a service station, the ABS module failed and this caused damage to the brakes which had to be replaced.

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2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-041None
ODI 11729101

Rear window in hatch door spontaneously shattered while I was driving to work this morning.

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2026-052None
ODI 11739453

The transmission hasn't been working correctly for the last 2 years. It was constantly shifting incorrectly, lagging, stuttering, and making driving difficult. It finally just stopped in the middle of traffic and would not move. It threw a diagnostic code of P0751, which we learned was related to a known issue with the vehicle, TSB 25-2550. The vehicle is now not drivable and had to be towed back home.

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ODI 11739612

Automatic braking system module System went out mid drive and Locked up the front right and back left brakes making vehicle immovable in the middle of the highway. Towed to a dealership where they had to remove and replace ABS module no warning lamps were present. No prior symptoms before failure.

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2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2022: 1 complaints · 2023: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022001
2023000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022600
2023100

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentPower TrainService BrakesEngineUnknown Or OtherForward Collision Avoidance: Automatic Emergency BrakingFuel/Propulsion SystemVisibility/Wiper
Power Train—0
2
ODI 11500742

This vehicle keeps flashing service engine soon light and malfunction indicator lamp. Dealer is keep saying that there are nothing to fix the issue. However, they have noted that it might be related to fueling hole and also fuel misfire. Dealer is not addressing the issue and on the manual page 99, it advises not to operate the vehicle when both lights flash together. However, dealer is not addressing the issue. Please help.

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ODI 11577242

My windshield is leaking and has been leaking since manufacturing. The windshield is flexing and is missing the adhesive along the top. Caused electrical damage to the car.

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00
1
ODI 11500742

This vehicle keeps flashing service engine soon light and malfunction indicator lamp. Dealer is keep saying that there are nothing to fix the issue. However, they have noted that it might be related to fueling hole and also fuel misfire. Dealer is not addressing the issue and on the manual page 99, it advises not to operate the vehicle when both lights flash together. However, dealer is not addressing the issue. Please help.

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1
ODI 11577242

My windshield is leaking and has been leaking since manufacturing. The windshield is flexing and is missing the adhesive along the top. Caused electrical damage to the car.

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Service Brakes0—0
1
ODI 11479256

july2, 2022 Saturday, 4pm 2021 Ford transit connect titanium -Sudden unintended acceleration I was making a very slow (2-3mph) U-turn in an empty, very small strip mall parking lot with the brake being lightly pushed as I went around tight left turn. 3/4 thru the turn the van suddenly accelerated while I believe the brake pedal was still being pushed, I pushed the brake pedal down hard but the van continued to accelerate..it wouldn't slow down. The van jumped the curb and ran into a 4' square cement planter on the sidewalk, sliding the plant…

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1
ODI 11739612

Automatic braking system module System went out mid drive and Locked up the front right and back left brakes making vehicle immovable in the middle of the highway. Towed to a dealership where they had to remove and replace ABS module no warning lamps were present. No prior symptoms before failure.

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00
Engine
2
ODI 11500742

This vehicle keeps flashing service engine soon light and malfunction indicator lamp. Dealer is keep saying that there are nothing to fix the issue. However, they have noted that it might be related to fueling hole and also fuel misfire. Dealer is not addressing the issue and on the manual page 99, it advises not to operate the vehicle when both lights flash together. However, dealer is not addressing the issue. Please help.

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ODI 11577242

My windshield is leaking and has been leaking since manufacturing. The windshield is flexing and is missing the adhesive along the top. Caused electrical damage to the car.

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0—00
1
ODI 11500742

This vehicle keeps flashing service engine soon light and malfunction indicator lamp. Dealer is keep saying that there are nothing to fix the issue. However, they have noted that it might be related to fueling hole and also fuel misfire. Dealer is not addressing the issue and on the manual page 99, it advises not to operate the vehicle when both lights flash together. However, dealer is not addressing the issue. Please help.

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1
ODI 11577242

My windshield is leaking and has been leaking since manufacturing. The windshield is flexing and is missing the adhesive along the top. Caused electrical damage to the car.

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Unknown Or Other0
1
ODI 11479256

july2, 2022 Saturday, 4pm 2021 Ford transit connect titanium -Sudden unintended acceleration I was making a very slow (2-3mph) U-turn in an empty, very small strip mall parking lot with the brake being lightly pushed as I went around tight left turn. 3/4 thru the turn the van suddenly accelerated while I believe the brake pedal was still being pushed, I pushed the brake pedal down hard but the van continued to accelerate..it wouldn't slow down. The van jumped the curb and ran into a 4' square cement planter on the sidewalk, sliding the plant…

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0—000
Forward Collision Avoidance: Automatic Emergency Braking0
1
ODI 11739612

Automatic braking system module System went out mid drive and Locked up the front right and back left brakes making vehicle immovable in the middle of the highway. Towed to a dealership where they had to remove and replace ABS module no warning lamps were present. No prior symptoms before failure.

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00—00
Fuel/Propulsion System
1
ODI 11500742

This vehicle keeps flashing service engine soon light and malfunction indicator lamp. Dealer is keep saying that there are nothing to fix the issue. However, they have noted that it might be related to fueling hole and also fuel misfire. Dealer is not addressing the issue and on the manual page 99, it advises not to operate the vehicle when both lights flash together. However, dealer is not addressing the issue. Please help.

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0
1
ODI 11500742

This vehicle keeps flashing service engine soon light and malfunction indicator lamp. Dealer is keep saying that there are nothing to fix the issue. However, they have noted that it might be related to fueling hole and also fuel misfire. Dealer is not addressing the issue and on the manual page 99, it advises not to operate the vehicle when both lights flash together. However, dealer is not addressing the issue. Please help.

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00—0
Visibility/Wiper
1
ODI 11577242

My windshield is leaking and has been leaking since manufacturing. The windshield is flexing and is missing the adhesive along the top. Caused electrical damage to the car.

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0
1
ODI 11577242

My windshield is leaking and has been leaking since manufacturing. The windshield is flexing and is missing the adhesive along the top. Caused electrical damage to the car.

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000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

2 patterns with matching reports.

Brake response concerns

1 mentions · 12.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11479256

july2, 2022 Saturday, 4pm 2021 Ford transit connect titanium -Sudden unintended acceleration I was making a very slow (2-3mph) U-turn in an empty, very small strip mall parking lot with the brake being lightly pushed as I went around tight left turn. 3/4 thru the turn the van suddenly accelerated while I believe the brake pedal was still being pushed, I pushed the brake pedal down hard but the van continued to accelerate..it wouldn't slow down. The van jumped the curb and ran into a 4' square cement planter on the sidewalk, sliding the plant…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Warning lights and dashboard alerts

1 mentions · 12.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11500742

This vehicle keeps flashing service engine soon light and malfunction indicator lamp. Dealer is keep saying that there are nothing to fix the issue. However, they have noted that it might be related to fueling hole and also fuel misfire. Dealer is not addressing the issue and on the manual page 99, it advises not to operate the vehicle when both lights flash together. However, dealer is not addressing the issue. Please help.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b