Explore the records behind recurring owner reports.
8 owner complaints analyzed
0 distinct recall campaigns
34,433 mi median reported failure mileage
Scope: 2002 model year. Data updated: . 6 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Electrical System is the most frequently named component, appearing in 1 of 8 complaints (12.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 25.0% |
| Transmission and shifting | 1 | 12.5% |
| Engine operation | 1 | 12.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Engine And Engine Cooling:Engine:Diesel | 1 |
| Engine And Engine Cooling:Exhaust System:Emission Control | 1 |
| Parking Brake | 1 |
| Power Train:Automatic Transmission | 1 |
| Power Train:Driveline:Driveshaft | 1 |
| Suspension:Multiple Axle:Torque Arm | 1 |
| Tires | 1 |
Electrical System: 1; Engine And Engine Cooling:Engine:Diesel: 1; Engine And Engine Cooling:Exhaust System:Emission Control: 1; Parking Brake: 1; Power Train:Automatic Transmission: 1; Power Train:Driveline:Driveshaft: 1; Suspension:Multiple Axle:Torque Arm: 1; Tires: 1
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 2 complaints have missing, zero or invalid mileage.
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2004 | 2 |
| 2005 | 3 |
| 2006 | 2 |
| 2007 | 1 |
2004: 2; 2005: 3; 2006: 2; 2007: 1
Electrical System leads the component reports. Braking behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples provide context, not a representative sample or a verified diagnosis.
THE PARKING BRAKE WORE OUT WHICH CAUSED THE CALIPERS AND CABLE TO FREEZE. PRIOR TO THIS INCIDENT THE PARKING BRAKES WERE HAVING A LOT OF FAILURES. MANUFACTURER AND DEALERSHIP WERE NOT PROVIDING ANY ASSISTANCE ON THIS ISSUE. *AK
Owner-reported narrative. 23,000 miles reported. Look up ODI 10083791 at NHTSA ↗
TRANSMISSION PROBLEM. I HAVE EXPERIENCED THE FOLLOWING PROBLEM ON DIFFERENT TYPES OF TERRAIN, BUT IT HAS BEEN MOST COMMON IN AREAS WITH STEEP HILLS. AFTER ACCELLERATING TO MAINTAIN SPEED WHILE CLIMBING A STEEP INCLINE AND FEATHERING THE THROTLE AS THE HILL IS TOPPED, THE (AUTOMATIC) TRANSMISSION KICKS COMPLETELY OUT OF GEAR ON THE DESCENT AND WILL NOT RE-ENGAGE WITHOUT BRINGING THE VEHICLE TO A STOP, SHIFTING TO NEUTRAL OR PARK AND RESTARTING THE ENGINE. SO FAR, THE DRIVERS FOLLOWING ME HAVE ALL PASSED THE BRAKE TEST AND THEIR HORNS SEEM TO …
Owner-reported narrative. 25,000 miles reported. Look up ODI 10121243 at NHTSA ↗
WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONSUMER TRIED TO RESTART THE VEHICLE AND WAS ABLE TO DO SO. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC COULD NOT DUPLICATE THE PROBLEM AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB
Owner-reported narrative. Look up ODI 10108895 at NHTSA ↗
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
8 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2002 | 2004 | 2005 | 2007 |
|---|---|---|---|---|
| Air Bags | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 4100.0%ODI 10854823TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FREIGHTLINER SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER(S): 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. |
| Electrical System | 112.5%ODI 10108895WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONSUMER TRIED TO RESTART THE VEHICLE AND WAS ABLE TO DO SO. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC COULD NOT DUPLICATE THE PROBLEM AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB | 150.0% | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Electrical System:Wiring | 00.0%No examples available for this selection. | 150.0% | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Engine And Engine Cooling:Engine | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 10238602 · 14,687 miWHEN TRAVELING IN HOT WEATHER AND RUNNING BOTH THE FRONT AND REAR AIR CONDITIONER, THE VEHICLE STALLS. THE STALLING OCCURS WITHIN MINUTES AND UP TO HOURS AFTER BEING RUN BUT ONLY OCCURS WHEN SLOWING THE VEHICLE DOWN (IE: CONSTRUCTION ZONES, STOPPING, TURNING). THE VEHICLE DOES NOT IMMEDIATELY RESTART BUT HAS ALWAYS RESTARTED WITHIN 3 MINUTES. SINCE WE DO NOT LIVE IN AN EXTREMELY HOT AREA THE STALLING USUALLY OCCURS WHILE VACATIONING (ARIZONA, CALIFORNIA, UTAH, FLORIDA, NEBRASKA). WE HAVE HAD THE VEHICLE INSPECTED AT TWO DIFFERENT AUTHORIZED… | 00.0%No examples available for this selection. |
| Engine And Engine Cooling:Engine:Diesel | 112.5%ODI 10178514WE PURCHASED SEVERAL 2002 FREIGHTLINER SPRINTERS AND HAVE HAD MANY PROBLEMS INCLUDING 2 ENGINE REPLACEMENTS. THESE VEHICLES ARE JUST OUT OF THE 6,00 MILE WARRANTY. THE CHRYSLER CORP ASSISTED ON THE REPAIRS 2 HOWEVER WE NOW HAVE A 3RD VEHICLE THAT HAS 71543 MILES ON IT AND THE CHRYSLER CORP IS REFUSING TO OFFER ANY ASSISTANCE IN THE REPAIR. IF THIS WAS ONLY ON 1 OF THEM I WOULD UNDERSTAND BUT THIS IS A PERSISTENT PROBLEM. THERE WERE ENOUGH PROBLEMS THAT AMERICAN LAFRANCE AMBULANCE CONVERSION STOPPED MAKING THEM INTO AMBULANCES DUE TO T… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Engine And Engine Cooling:Exhaust System | 00.0%No examples available for this selection. | 150.0%ODI 10278738 · 66,288 miI OWN A 2004 FREIGHTLINER SPRINTER WITH THE 2.7 DIESEL MOTOR. I HAVE HAD TWO FAILURES OF THE TURBO RESONATOR THAT IS A CHEAP PLASTIC PART THAT WILL FAIL REPEATEDLY CAUSING THE VEHICLE TO GO INTO "LIMP" MODE WITH LOSS OF POWER THAT IS VERY DANGEROUS. IT IS WELL KNOWN THAT MANY FAILURES OF THIS PART ARE COMMON AND THE MERCEDES FACTORY WILL DO NOTHING TO CORRECT IT. *TR | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Engine And Engine Cooling:Exhaust System:Emission Control | 112.5%ODI 10155708 · 700 miI HAVE HAD FOUR SEPARATE OCCASIONS WHEN THE EGR VALVE ON MY SPRINTER HAS LEAKED OIL ALL OVER THE MOTOR AND HAD TO BE REPLACED. THE COST FOR THIS REPAIR IS NOW OVER $500.00 EACH OCCURRENCE. THE AVERAGE MILEAGE FOR THIS FAILURE IS 25,000 MILES. NOT RIGHT FOR A MERCEDES BENZ PRODUCT THAT DOESN'T HAVE THIS PROBLEM IN EUROPE. *JB | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Parking Brake | 112.5%ODI 10083791 · 23,000 miTHE PARKING BRAKE WORE OUT WHICH CAUSED THE CALIPERS AND CABLE TO FREEZE. PRIOR TO THIS INCIDENT THE PARKING BRAKES WERE HAVING A LOT OF FAILURES. MANUFACTURER AND DEALERSHIP WERE NOT PROVIDING ANY ASSISTANCE ON THIS ISSUE. *AK | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Engine And Engine Cooling:Exhaust System:Emission Control | Too few reports for a range | 700 mi | 1 (sparse) | ODI 10155708 · 700 miI HAVE HAD FOUR SEPARATE OCCASIONS WHEN THE EGR VALVE ON MY SPRINTER HAS LEAKED OIL ALL OVER THE MOTOR AND HAD TO BE REPLACED. THE COST FOR THIS REPAIR IS NOW OVER $500.00 EACH OCCURRENCE. THE AVERAGE MILEAGE FOR THIS FAILURE IS 25,000 MILES. NOT RIGHT FOR A MERCEDES BENZ PRODUCT THAT DOESN'T HAVE THIS PROBLEM IN EUROPE. *JB |
| Parking Brake | Too few reports for a range | 23,000 mi | 1 (sparse) | ODI 10083791 · 23,000 miTHE PARKING BRAKE WORE OUT WHICH CAUSED THE CALIPERS AND CABLE TO FREEZE. PRIOR TO THIS INCIDENT THE PARKING BRAKES WERE HAVING A LOT OF FAILURES. MANUFACTURER AND DEALERSHIP WERE NOT PROVIDING ANY ASSISTANCE ON THIS ISSUE. *AK |
| Power Train:Automatic Transmission | Too few reports for a range | 25,000 mi | 1 (sparse) | ODI 10121243 · 25,000 miTRANSMISSION PROBLEM. I HAVE EXPERIENCED THE FOLLOWING PROBLEM ON DIFFERENT TYPES OF TERRAIN, BUT IT HAS BEEN MOST COMMON IN AREAS WITH STEEP HILLS. AFTER ACCELLERATING TO MAINTAIN SPEED WHILE CLIMBING A STEEP INCLINE AND FEATHERING THE THROTLE AS THE HILL IS TOPPED, THE (AUTOMATIC) TRANSMISSION KICKS COMPLETELY OUT OF GEAR ON THE DESCENT AND WILL NOT RE-ENGAGE WITHOUT BRINGING THE VEHICLE TO A STOP, SHIFTING TO NEUTRAL OR PARK AND RESTARTING THE ENGINE. SO FAR, THE DRIVERS FOLLOWING ME HAVE ALL PASSED THE BRAKE TEST AND THEIR HORNS SEEM TO … |
| Power Train:Driveline:Driveshaft | Too few reports for a range | 132,773 mi | 1 (sparse) | ODI 10134033 · 132,773 miDT: THE CONSUMER HAS 2002 FREIGHTLINER SPRINTER VAN HAD A CARRIER BEARING ON THE DRIVESHAFT WHICH SEIZED AND SPINNED OUT. THE CONSUMER TOOK THE DRIVESHAFT TO A REPAIR SHOP TO HAVE IT CHECKED. THE MECHANIC SUGGESTED THAT THE CONSUMER REPLACE THE DRIVESHAFT. THE CONSUMER MADE SEVERAL CALLS TO THE DEALERSHIP, AND THEY TOLD HIM THAT IT IS WAS ONLY WARRANTED FOR 36,000 MILES. THE VAN HAS 130,000 ON IT. THE MECHANIC TOLD THE CONSUMER THAT THIS SHOULD HAVE LASTED MUCH LONGER THAN THIS. THE CONSUMER IS GOING TO HAVE TO BUY THE DRIVESHAFT AT THE PRIC… |
| Suspension:Multiple Axle:Torque Arm | Too few reports for a range | 84,000 mi | 1 (sparse) | ODI 10169600 · 84,000 miDT*: THE CONTACT STATED WHILE ACCELERATING UPHILL AT VARIOUS SPEEDS IN VARIOUS ROAD CONDITIONS, THERE WAS A VIBRATION PHYSICALLY FELT THROUGH THE FLOORBOARD. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE TORQUE ARM CONVERTER AND PLATE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. |
| Tires | Too few reports for a range | 43,865 mi | 1 (sparse) | ODI 10093228 · 43,865 miTHIS IS RELATED TO THE DIAMLER CHRYSLER DODGE SPRINTER TIRE VALVE STEMS THAT I READ YOU ARE INVESTIGATING. I HAVE A 2002 FREIGHTLINER SPRINTER (SAME VAN AS THE DODGE MADE BY MERCEDES). MY VAN HAS THE 15"GOODYEAR CARGO TIRES. I'VE HAD PROBLEMS WITH BOTH REAR TIRES. OCCASIONALLY, THEY WOULD LOOSE 10-20 PSI PRESSURE. BOTH REAR TIRES HAVE HAD BLOW OUTS IN THE 35-45K MILES RANGE. FROM OTHER DRIVERS, I UNDERSTAND THAT THESE TIRES SHOULD LAST 80-90K MILES. BOTH REAR TIRES HAD SIMILAR FAILURES, DRIVING DOWN THE HIGHWAY, PART OF THE THREAD WOULD … |
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2005: 1 complaints · 2007: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2005 | 0 | 1 | 1 |
| 2007 | 0 | 0 | 0 |
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2005 | 2 | 0 | 0 |
| 2007 | 4 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Electrical System | Engine And Engine Cooling:Engine:Diesel | Engine And Engine Cooling:Exhaust System:Emission Control | Parking Brake | Power Train:Automatic Transmission | Power Train:Driveline:Driveshaft | Suspension:Multiple Axle:Torque Arm | Tires |
|---|---|---|---|---|---|---|---|---|
| Electrical System | — | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling:Engine:Diesel | 0 | — | 0 | 0 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling:Exhaust System:Emission Control | 0 | 0 | — | 0 | 0 | 0 | 0 | 0 |
| Parking Brake | 0 | 0 | 0 | — | 0 | 0 | 0 | 0 |
| Power Train:Automatic Transmission | 0 | 0 | 0 | 0 | — | 0 | 0 | 0 |
| Power Train:Driveline:Driveshaft | 0 | 0 | 0 | 0 | 0 | — | 0 | 0 |
| Suspension:Multiple Axle:Torque Arm | 0 | 0 | 0 | 0 | 0 | 0 | — | 0 |
| Tires | 0 | 0 | 0 | 0 | 0 | 0 | 0 | — |
Co-reporting does not establish that one component caused another concern.
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
1 mentions · 12.5% of complaints
Median mileage: Unavailable (0 usable records).
WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONSUMER TRIED TO RESTART THE VEHICLE AND WAS ABLE TO DO SO. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC COULD NOT DUPLICATE THE PROBLEM AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB
\b(stall\w*|loss of power|lost power|engine shut\w* off)\b